Kimkim Trip Reviews for France

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4.8
(38 reviews)
Read 38 verified reviews by travelers who booked their trip on kimkim.

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Great time in Provence, but · France - Sep 19 - Sep 22, 2019

Traveler: Judy P. - Local specialist: Simon Hardy

I think overall KimKim did the best they could to service my group. They provided many options based on my request but our intentions were different. The KimKim service is best for those who are ok with someone taking care of everything and not worries about the additional cost. I think I was trying to learn more about the place and see various price options and activities lined up next to each other so I could get a good comparison and it’s not meant for that.

On that note Simon and Lucie... read more

I think overall KimKim did the best they could to service my group. They provided many options based on my request but our intentions were different. The KimKim service is best for those who are ok with someone taking care of everything and not worries about the additional cost. I think I was trying to learn more about the place and see various price options and activities lined up next to each other so I could get a good comparison and it’s not meant for that.

On that note Simon and Lucie did everything they could to service our group. We had a great time in Provence for the most part. The dinner we had the first night was delicious and I highly recommend the food tour/ cooking class we did with Mathilde. The wineries were less than pleasing and did not meet my expectations in terms of ambiance at the facilities. The wineries did not seem they were ready for visitors or meant for visitors. Maybe my comparison is to California wineries so there is a mismatch.

Overall, glad we went, we had a great time but I might go another route in the future due to my own personal reasons. More clarity around the cost breakdown would help the comfort level when booking for sure. The unknown makes it feel uncomfortable and I expect that we are paying a higher premium for the service but getting a rough idea would help.

Trip to France · France - Sep 19 - Sep 22, 2019

Traveler: Usha M. - Local specialist: Simon Hardy

KimKim did a great job planning for the wants/needs of our group. We used KimKim for transportation, cooking classes, winery tours, and train tickets. I can’t say enough about our cooking class. Mathilde was knowledgeable, providing history and passion for her cooking class. She was also a great resource for things to do in the area. The meal we created in her kitchen was informative, fun, and delicious.
The train tickets and transportation was also great. With 5 girls and luggage, we... read more

KimKim did a great job planning for the wants/needs of our group. We used KimKim for transportation, cooking classes, winery tours, and train tickets. I can’t say enough about our cooking class. Mathilde was knowledgeable, providing history and passion for her cooking class. She was also a great resource for things to do in the area. The meal we created in her kitchen was informative, fun, and delicious.
The train tickets and transportation was also great. With 5 girls and luggage, we always had a van with room to spare.
With regards to the winery, we weren’t very impressed. I am not sure if this is because our expectations were different from how wine tours are run in the Provence area, or if it was not planned properly. Our tour guide Stefan, was very pleasant and knowledgeable and was not the reason for our underwhelming experience. However, we are used to wineries that provide an experience of family history, a comfortable setting to sit, and food pairing (small bites) that pair well with wine tastings. This is not what we experienced, which made this tour somewhat lackluster to say the least. It may be a good idea for KimKim to provide specific overview of wine tours so as not to disappoint future customers.
I would definitely recommend kimkim and their services to others. We had some truly unforgettable moments. Cheers!

Trip to France · France - Sep 13 - Sep 17, 2019

Traveler: Lauren K. - Local specialist: Joël Massé

Our trip to Paris was flawless and memorable thanks to Joel’s help from Kimkim. From airport pick-up to drop off, we didn’t have to worry about anything. Each guide we had was knowledgeable, helpful, and kind. We especially loved our guided trip to the Louvre, our pastry baking class, and our bike trip to Versailles. Our guide, Rachel, showed us where to get the best crepes and make the trip memorable and fun.

Joël Massé profile photo
Joël Massé, local specialist, responded to this review:

Hello Lauren, bonjour de France !
As I didn't have any news from you during your trip, I was wondering how it went and I'm glad to see that it went well ! (as often, no news is good news...). Thanks for your trust and your feed-back. It's definitely essential for us to have these comments (both positive or negative), that help us to control, maintain and improve the quality of our services and suppliers (guides, drivers, hotels...).
You can now open a bakery or a creperie near your home and prepare the best crepes for your compatriots !
Best
Joel

Hiking & Hilltop Villages in Provence · France - Aug 26 - Sep 5, 2019

Traveler: Chandrika J. - Local specialist: Lucie Ruchon

It was a superbly planned and organised trip. Kudos to Lucie who managed the entire planning. As well as Simon from So Provence So Alps! Everything worked like clockwork and exceeded my expectations!
All the excursions were wonderful - the off beat walking tour through the coves and beaches of Marseilles, my stay in the beautiful town of Aix-en-Provence, the wine tours in Luberon, Tavel and Chateauneuf du Pape to the hikes up St Victoire and Calanques National Park, my time on the beaches in... read more

It was a superbly planned and organised trip. Kudos to Lucie who managed the entire planning. As well as Simon from So Provence So Alps! Everything worked like clockwork and exceeded my expectations!
All the excursions were wonderful - the off beat walking tour through the coves and beaches of Marseilles, my stay in the beautiful town of Aix-en-Provence, the wine tours in Luberon, Tavel and Chateauneuf du Pape to the hikes up St Victoire and Calanques National Park, my time on the beaches in Cassis and finally the gourmet tour in the charming medieval town of Avignon.
The guides Marc, Stephan, Aurielle among others were all extremely knowledgeable and made the experience memorable.
I would definitely recommend a visit to beautiful Provence with its breathtaking landscape and make sure that the trip is planned by So Provence So Alps and its local partners.

Tour du Mont-Blanc - 7 days · France - Aug 11 - Aug 17, 2019

Traveler: Vee M. - Local specialist: Julien Hunerfurst

We went for the 7 day self guided tour de Mont Blanc thru kimkim and had an amazing experience. Julien was fantastic communicating frequently and arranging everything to perfection. Highly recommend kimkim and Julien.

walking in Corsica · France - Jul 3 - Jul 6, 2019

Traveler: Laura E. - Local specialist: Claudia Meloni

While our trip to Corsica was fantastic and the 4-day walk we did amazing - the whole experience was let down by the poor communication of logistics once we were on the ground.

1. Most egregious was the omission of details about where we would be staying each night along the 4 day hike!!! We didn't even know the names of the accommodation (much less contact details) and had to ask the initial luggage porter where he was dropping our bags the first night. For the following nights we had to... read more

While our trip to Corsica was fantastic and the 4-day walk we did amazing - the whole experience was let down by the poor communication of logistics once we were on the ground.

1. Most egregious was the omission of details about where we would be staying each night along the 4 day hike!!! We didn't even know the names of the accommodation (much less contact details) and had to ask the initial luggage porter where he was dropping our bags the first night. For the following nights we had to ask our accommodation hosts each morning to phone around the next night's town to find out who was expecting us! Luckily one of our party spoke fluent french, or otherwise this could have been a complete disaster...

(On a bright note all of the accommodation was very good and clean. And the hosts were superb - helpful, friendly, welcoming).

2. The route and topographic maps supplied were very poor quality photocopies. They made navigating very difficult. I strongly suggest either including proper trekking maps in the price of the trip or charge a small surplus to do so!

3. The route description booklet could/should be improved with additional photographs & details - especially for key landmarks and tricky intersections. Also I'm not convinced the distance estimates were accurate... Our own GPS devices reported that each day was longer than stated. For example the first day was supposed to be 11-12km but was in fact +15km.

While none of these issues ended up ruining the trip, they certainly made it more challenging for no good reason. Fortunately the beautiful countryside, delicious food and wine, and wonderful people we met along the way are what we will remember from our time walking across Corsica!

Claudia Meloni profile photo
Claudia Meloni, local specialist, responded to this review:

Hi Laura,

First I would like to thank you for taking time to give us your feedback.
We are happy you enjoyed the walks and the accomodations.

About the communication we gave you our Emergency number to reach us quickly.
About the accomodation this is surprising we always give the hotel list. At least Lorraine had it ?
We take into account your feedback about the route and topographic map to improve it.

Thank you !
Claudia

walking in Corsica · France - Jul 3 - Jul 6, 2019

Traveler: lorraine S. - Local specialist: Claudia Meloni

We trekked from Corte to Evisa over 4 days in July so the weather this year was hot- often in the mid 30's. It was usually a moderate walk with some hard areas so the beautiful cold swimming holes found in the streams were a very welcome site a couple of times a day and made all the difference to our hike. Without them the weather would have been far to hot to enjoy.
The distances covered were good for each day- although they were futher than indicated and so oftern excluding stop imte took... read more

We trekked from Corte to Evisa over 4 days in July so the weather this year was hot- often in the mid 30's. It was usually a moderate walk with some hard areas so the beautiful cold swimming holes found in the streams were a very welcome site a couple of times a day and made all the difference to our hike. Without them the weather would have been far to hot to enjoy.
The distances covered were good for each day- although they were futher than indicated and so oftern excluding stop imte took longer to cover. The beeer at the end of each day at the hotels went down well and fast!
Each hotel had its own charm and we very much enjoyed them.

Claudia Meloni profile photo
Claudia Meloni, local specialist, responded to this review:

Hi Lorraine,

Thank you for taking time to give us such a good review.
I am happy to see that you enjoyed your trip.
Maybe see you next time for your next trip !

Best regard,
Claudia

Tour du Mont-Blanc - 11 days · France - Jul 7 - Jul 18, 2019

Traveler: Jim Z. - Local specialist: Julien Hunerfurst

This is my family's 10 day self-guided TMB trekking. Special appreciation to Julien, the local specialist, who provided consultation and support to my trekking. I am not good at English on oral and listen, our communication was done with plenty of text chatting. He always gives professional answers in patience.

Claudia-Dee

Culinary Rhône Valley Tour: Lyon to Marseille - 8 Days · France - Jul 8 - Jul 19, 2019

Traveler: Claudia-Dee M. - Local specialist: Simon Hardy

This trip was perfection. Our local specialist Simon planned it seamlessly. Each leg of the trip was different and special. The location of the Lyon hotel and the gourmet walking tour and winery trip with Tasty Lyon was great too.
Domaine Capelongue was stunning and a great location to visit all the small towns around.
Our favourite by far was Caroline’s beautiful B&B Villa Astoria. She was a great host and her help Sylvie is very sweet. The location, views and house are perfection .
Thank you to Simon again for the great planning, communication and making our holiday a Dream!

Simon Hardy profile photo
Simon Hardy, local specialist, responded to this review:

Bonjour Claudia and family! Thank you very much for these kind words about your trip from Lyon to Marseille last week. I was very pleased to meet you guys in my town and be able to spend this special moment with your family! The team and I are glad to hear that you enjoyed your stay and will be happy to see you maybe another time in Southern France! A bientôt, Simon

5 days from Nice to Avignon · France - Jul 4 - Jul 9, 2019

Traveler: Adrienne R. - Local specialist: Lucie Ruchon

Lucie helped us plan our time in Nice , being met at the airport and taken to our hotel, our quirky and lovely hotel and our absolutely wonderful guide Marion ( from The French Way) who guided us on our Gourmet walking Tour of the old city. It was a really enjoyable and happy stay.
We then travelled by rental car to Moustiers Saint Marie for 3 nights. It is the most beautiful village, wonderful restaurants and friendly people. Driving out to Valensole the huge lavender growing area was an incredible experience!

Lucie Ruchon profile photo
Lucie Ruchon, local specialist, responded to this review:

Hi Adrienne, the team and I are very happy to hear that you enjoyed your stay in Nice and Moustiers-Sainte-Marie. It's great to know that you got the opportunity to be fully immersed in the Provençal way of living during your trip!
I wish you a good flight back home and I'll be happy to see you maybe another time in Southern France! Best, Lucie.

Trip to France · France - Jul 8 - Jul 15, 2019

Traveler: Marcia G. - Local specialist: Elise Duhem

Thank you to Elise Duhem & kimkim team, we had a fabulous trip to France! Elise did a great job asking us questions and providing ideas for adventures so that we were able to get just the right mix for us! There was no pressure, we just chose what we wanted to do. Elise then set us up with quality well organized tours and businesses. We received a trip book guide to print the descriptions for each event including vouchers. There were not any surprises or extra money that we did not expect. ... read more

Thank you to Elise Duhem & kimkim team, we had a fabulous trip to France! Elise did a great job asking us questions and providing ideas for adventures so that we were able to get just the right mix for us! There was no pressure, we just chose what we wanted to do. Elise then set us up with quality well organized tours and businesses. We received a trip book guide to print the descriptions for each event including vouchers. There were not any surprises or extra money that we did not expect. The people at "Canoe Evasion, Sun E Bkies, Blacklane Chaffure, Paris City Vision" were all very professional, prompt and fun! We also loved our Hotel "Hotel Jeanne D'Arc" and the car rent went smoothly!

Elise provided us with all information in a timely manner and was always there whenever we needed her! Thank you!

Elise Duhem profile photo
Elise Duhem, local specialist, responded to this review:

Thank you Marcia and Jeanie for this review! It was a pleasure for me and Objectif France to organize this trip for you.
Thanks for your feedback concerning the partners involved in the success of your experience as this information is very precious and allows us to provide quality services to our travelers.
I hope we'll have the opportunity to work with you on another trip in the future!

Trip to France · France - Jul 2 - Jul 14, 2019

Traveler: Damien M. - Local specialist: Joël Massé

Really enjoyed all 4 stops. Learned so much. Such a wonderful trip — we and our kids love France!!

Joël Massé profile photo
Joël Massé, local specialist, responded to this review:

Hi Damien,

I'm now back from my holidays after a revigorating 3 week break. I know we're lucky in France to have 5 weeks of vacation per year !

I'm dealing with my (long) list of tasks and things to do, and as usual, I always start with the post trip reviews.
As I really took care of your family trip, I'm really happy to hear that you had the great experience you expected, though there has been some minor quacks and some details that could have been improved.
Well noted that the... read more

Hi Damien,

I'm now back from my holidays after a revigorating 3 week break. I know we're lucky in France to have 5 weeks of vacation per year !

I'm dealing with my (long) list of tasks and things to do, and as usual, I always start with the post trip reviews.
As I really took care of your family trip, I'm really happy to hear that you had the great experience you expected, though there has been some minor quacks and some details that could have been improved.
Well noted that the appartment in St Remy did not fullfill your expectations, the main issue being that there was only 1 toilet.
I'm honnestly surprised about your feed back upon Daphne in Loire Valley, as I know her personnally and she's defintely a very expansive and talkative guide. And we've always great feed back on her and her colleagues. I believe she had a personal issue or something that troubled her mind on the day she guided you in Chambord. Sorry for that !
I wish you a great summer and thank you again for your trust in us and your love for France !
Joel

Trip to France · France - Jun 29 - Jul 12, 2019

Traveler: Sarah H. - Local specialist: Joël Massé

The trip was fantastic, the locations, the pace, and all the guides we encountered were terrific. Stand outs were Yoann at canyoning, Francesca at the Louvre and Dan for the bike tour around Versailles.

Joel was very patient and helpful during our planning, and providing ideas and insight as we were really not sure how to begin the planning of this trip.

Trip plan and vouchers were easy to use and follow, a very stress free vacation.

Joël Massé profile photo
Joël Massé, local specialist, responded to this review:

Hi Sarah,

I'm now back to the office after great holidays in Dordogne and the Atlantic Coast. I'm glad to hear that your stay in France has been great as well and that you enjoyed the excursions and visits we had planned for you. Thanks also for your positive comments on our documents, which we always try to do as complete and easy-to-read as possible.
I wish you a great summer and stay at your disposal if you have any other future project of trip in France.
Best regards
Joel

Highlights of Provence - 12 Days · France - Jun 20 - Jun 29, 2019

Traveler: Kim Eng K. - Local specialist: Simon Hardy

Overall itinerary was well planned and hotel selection was superb with good location and services except for the following :

1) Hotel Splendid Nice, who did the dinner booking for us, failed to inform us of the change in restaurant. We had a nasty shock when we went to the given restaurant and found it to be empty of furniture. The alternative restaurant we managed to locate was poor with meat dishes.

2) Hotel in Forcalquier is an excellent resort hotel, but is located 2 km from town.... read more

Overall itinerary was well planned and hotel selection was superb with good location and services except for the following :

1) Hotel Splendid Nice, who did the dinner booking for us, failed to inform us of the change in restaurant. We had a nasty shock when we went to the given restaurant and found it to be empty of furniture. The alternative restaurant we managed to locate was poor with meat dishes.

2) Hotel in Forcalquier is an excellent resort hotel, but is located 2 km from town. Taxis service was hard to come by and under the terrible heat wave, we were thankful that the hotel get their staff to send us to town and later, after much frustration in trying to get taxis, arranged for their staff to bring us back to the resort.

Marion, the local guide in Nice for the gourmet walk about was very friendly and gave us plenty of information about Nice. Marc who brought us to Monaco was a responsible guide. The Aix walking tour guide, Arthur, was very helpful and gave insights of Aix En Provence, Remy, our guide from Aix to Marseille is a cheerful and caring guide that provide plenty of information about the places we visit.

Overall Simon has done a good job in arranging this tour. It would be better if we can have a communication link such as what's app established before the tour start. We were on our own on first night when we found the restaurant we were supposed to have dinner was closed, and we didn't know then it was the hotel who arranged it. My attempt to reach Simon by phone went straight to voicemail.

Simon Hardy profile photo
Simon Hardy, local specialist, responded to this review:

Dear M.Kwarn, thank you for your detailed review of your 12-days trip to Southern France, merci beaucoup! I will let our local partners know about your comments in order to improve these important logistics matters. I hope that your group has well arrived back in Malaysia and Singapour, see you maybe another time in Southern France! Best, Simon

Gigi

Trip to France · France - May 30 - Jun 22, 2019

Traveler: Gigi G. - Local specialist: Joël Massé

I had a great experience working with Joel in planning my month-long wine and food-focused road trip in France. I started in Bordeaux and went through all of the major wine regions in France (except for the Loire and Alsace) ending with an epic visit in Champagne and a few days in Paris. He planned the route, selected fantastic hotels and Chambre d'Hotes for me to stay. And in each location, he arranged wine excursions and food tours that were perfect for my interests.

At one point we had... read more

I had a great experience working with Joel in planning my month-long wine and food-focused road trip in France. I started in Bordeaux and went through all of the major wine regions in France (except for the Loire and Alsace) ending with an epic visit in Champagne and a few days in Paris. He planned the route, selected fantastic hotels and Chambre d'Hotes for me to stay. And in each location, he arranged wine excursions and food tours that were perfect for my interests.

At one point we had difficulty with one of the tours. I notified Joel right away and he was able to get things squared away for us quickly and easily.

Throughout this process (we refined the trip plan about 8 times), Joel was helpful and friendly. When we were in Beaujolais, he even came out to meet my sister and I. It was fantastic to put the face with the name and it felt like I was meeting a friend.

I will definitely work with KimKim again!

Joël Massé profile photo
Joël Massé, local specialist, responded to this review:

Hi Gigi,
This is just a quick mail to acknowledge I received your feed back on Kim Kim, otherwise it stays in my queue ! I'm leaving tomorrow for a 2 week vacation in Dordogne ;-)
Have a nice summer !
Joel

Hollis

Spencer's bar mitzvah trip · France - Jun 13 - Jun 23, 2019

Traveler: Hollis H. - Local specialist: Stephen Molloy

Overall, we had a wonderful trip. In general, the excursions Stephen planned and booked for us were a big hit all the way around. A couple didn't quite make the grade, and I'll mention below specific thoughts on some of the elements of the trip.
The hotel in Paris was not up to the standards it should be to be rated 3 stars. I would not recommend it to anyone. The first room they gave us was ridiculously small for 3 people. The lamp shade was torn, the bathroom sink fixture was broken and the... read more

Overall, we had a wonderful trip. In general, the excursions Stephen planned and booked for us were a big hit all the way around. A couple didn't quite make the grade, and I'll mention below specific thoughts on some of the elements of the trip.
The hotel in Paris was not up to the standards it should be to be rated 3 stars. I would not recommend it to anyone. The first room they gave us was ridiculously small for 3 people. The lamp shade was torn, the bathroom sink fixture was broken and the tilt of the ceiling was such that anyone standing up would bump their head. We asked to be changed, and they were able to accommodate us. The second room was better, but still had issues. The towel bar under the sink was broken, which I mentioned to the staff, but they didn't repair it. A shelf was missing in the shower, and only bare screws showed. The hotel is in a lovely area walking distance to many different attractions, or a short subway ride. Their morning breakfast room was also very nice, and the breakfast they served was very good. The front desk staff seemed inattentive at best.
The Louvre tour was excellent, including a very good guide.
The tour guide for the tour of Montmarte was outstanding. She really knew her art and art history, and was very cheerful and pleasant.
Chunnel to England was the way to go - easy and smooth.
Our hotel in London was very nice, except they put us in a basement room. There was a lingering smell of mold and mildew in the corner of the room, which was unpleasant. Other than that, it was fine. We probably should have asked to change rooms, but repacking bags, etc. is a drag.
London Eye and Tower of London were great fun.
We missed the Sherlock Holmes tour due to us going to the wrong meeting place. I highly suggest you don't include the address for the company that runs the tour since that isn't the meeting place. Or at least pull the meeting place information up much higher - above the address of the tour company.
The speedboat ride on the Thames River was a blast. Highly recommend for people who don't easily get upset stomachs. Very fun.
The Buckingham Palace tour was excellent - including a fantastic tour guide.
The Jack the Ripper tour should be booked only with STRONG warnings that it is incredibly graphic and provides far too much information on just how each and every woman was killed and dismembered. Seriously, this tour is not for the faint of heart, or young children. There was a 10 year-old on our tour who was way too young to be hearing much of the tour. I had to turn my head away from some of the slides he showed. Don't book people on this tour unless they're well-informed on what they'll be hearing and seeing.
All the drivers we had were pleasant and well-informed. Only one driver - the one from the Paris train station to our hotel in Paris - seemed a bit clueless and not particularly interested in doing a good job. Everyone else was very professional.
We really enjoyed our vacation, and are happy we used KimKim.

Discover Provence by Electric Bike - 6 Days · France - Jun 15 - Jun 22, 2019

Traveler: Richard L. - Local specialist: Simon Hardy

This was the perfect travel experience and one that my wife and I will remember for a lifetime.

The accommodations that were booked for us in every town were in a beautiful setting, always very comfortable and with an extraordinary staff. We were especially impressed with our room in Sault maintained by Kevin. Not only was it in a beautiful valley each and every space was perfectly furnished. Dominique who was our host outside of Roussillon was very helpful and took great pains to make us... read more

This was the perfect travel experience and one that my wife and I will remember for a lifetime.

The accommodations that were booked for us in every town were in a beautiful setting, always very comfortable and with an extraordinary staff. We were especially impressed with our room in Sault maintained by Kevin. Not only was it in a beautiful valley each and every space was perfectly furnished. Dominique who was our host outside of Roussillon was very helpful and took great pains to make us feel welcome and comfortable. Our hotel in Vaison-la-Romaine “Hostellerie Le Befroi” had one of the greatest meals we ate in all of France.

The food was also of the highest quality. Each location that was booked was very accommodating and the meals were delicious.

The travel book provided to us was very accurate and provided a great guide to this long journey. We never once felt lost or out of place as the directions were so clear throughout.

The equipment was of the highest quality. The EBikes provided by Sun EBike and our specialist Estelle was fabulous. Estelle also gave us a great tip about a professional bike race that was happening so we could be prepared in our route. We were given panniers that were large enough to fit all of our gear and still have space. The GPS provided to us had pre loaded maps for every day and was very clear and kept us on route.

The greatest part of this trip was the journey itself. Every hill and valley we rolled through was more beautiful than the next and we could not imagine having had a better experience.

Thank you to Simon and So Provence So Alps for this vacation that will live with us always.

Simon Hardy profile photo
Simon Hardy, local specialist, responded to this review:

Hi Richard and Raquel, my colleagues and I are very happy to hear that you enjoyed riding across the Drome Provençale and Vaucluse, our favorite spot in Provence :)! I will let your Ebike specialist know about your comments and tell Estelle that you appreciated her service. I hope that you have well arrived back in Arizona, see you maybe another time in Southern France! Best, Simon

Don

The Very Best Walks on Corsica: 7 Days · France - Jun 6 - Jun 12, 2019

Traveler: Don T. - Local specialist: Claudia Meloni

Overall a good trip. We had 2 drivers. One was English speaking - Emanuel. We enjoyed his knowledge and sense of humour. The other was Patrick whose English was less extensive. So we couldn't chat much to him unfortunately so we couldn't learn as much from him during our long drives.
Both drivers were nice people and very punctual and helpful.
We missed the train ride due to incorrect timetable information provided ( traveling on a public holiday) and that was a shame. However that hiccup... read more

Overall a good trip. We had 2 drivers. One was English speaking - Emanuel. We enjoyed his knowledge and sense of humour. The other was Patrick whose English was less extensive. So we couldn't chat much to him unfortunately so we couldn't learn as much from him during our long drives.
Both drivers were nice people and very punctual and helpful.
We missed the train ride due to incorrect timetable information provided ( traveling on a public holiday) and that was a shame. However that hiccup was quickly overcome and Emanuel drove us where we needed to be. We were very relieved about that.
Given the small cost of the boat trip we think that fare could have been included in the package with a voucher ( like the train voucher)
The Colonna hotel was fantastic. But it's a long way out of the centre. There was no shuttle and no taxi which is an issue. We suggest you lobby them for a shuttle service in the evenings early in the tourist season so guests can dine in the town centre. Or maybe the hotel could offer the use of some e-bikes?
The Calvi Hotel while adequate did not compare to the standards of the other two. We wonder whether a better 4 star hotel exists in town? For example there was no wifi operating for our entire stay
These are small details. Overall we enjoyed our trip and loved Corsica!

Claudia Meloni profile photo
Claudia Meloni, local specialist, responded to this review:

Hi Don,

Thank you very much for your nice review. We are very happy to learn that you enjoyed your Corsican walking Tour. We take into account your comments to improve our upcoming trips.

Maybe see you soon for your next trip !
Best regards,
Claudia

Cycle from Bordeaux to Toulouse - 9 days · France - May 1 - May 9, 2019

Traveler: Chirag M. - Local specialist: Claudia Meloni

We were not aware that we are creating permanent memories while having super fun.

Kimkim has organize perfect holidays and have selected our stay at the place where no indian has visited so far . It was our first time as a cycling tour and first time hosting any Indians .

Tour map was so precise that we have stopped viewing our google maps .

We can’t thank enough for the relaxing holidays .

Claudia Meloni profile photo
Claudia Meloni, local specialist, responded to this review:

Hi Chirag,

Thank you very much for your kind review. It was very pleasant talking with you and Ashish when planing your holiday. Our partners and I were very happy to welcome you.

You are welcome to visit us again anytime you want !
Best regards,
Claudia

Paris to London · France - Mar 19 - Mar 28, 2019

Traveler: Steve B. - Local specialist: Sophie Bonaque

First of all, Sophie Bonaque did an amazing job setting up our trip. In designing the trip, she answering all of our questions and made the necessary and appropriate changes to our itinerary to set up the trip exactly the way we wanted.

The trip itself was fantastic! All the arrangements she made worked out perfectly. All the tours were great and all the tour guides and drivers met us at the right place and time.

I’ll give some feedback on the hotels. The hotel in Paris (Hotel Le... read more

First of all, Sophie Bonaque did an amazing job setting up our trip. In designing the trip, she answering all of our questions and made the necessary and appropriate changes to our itinerary to set up the trip exactly the way we wanted.

The trip itself was fantastic! All the arrangements she made worked out perfectly. All the tours were great and all the tour guides and drivers met us at the right place and time.

I’ll give some feedback on the hotels. The hotel in Paris (Hotel Le Basile) was only 3 stars but we liked it very much. It was a very charming hotel and the proprietor (or manager) was very helpful. It was also in a very good location. The breakfast was excellent and they also had a person to cook an omelette if you wanted it. We would definitely recommend it and think of it as a high 3 stars. As we say in the US, “it punches above its weight”!

The hotel in Marseille (Hotel Maison Montgrand ) was okay, but 3 stars is a reasonable rating. No real complaints. It was just that the service was a bit impersonal, the room was on the small side and the location was just okay. The breakfast was very good but as expected. Again, no complaints but we want to give you good feedback.

The Palais Saleya in Nice was by far our favorite! What a great hotel! The room was large and very comfortable. The location was fantastic. They don’t have their own kitchen to serve breakfast so breakfast was brought to our room every morning on trays. It was a great breakfast: fresh yogurt, fresh breads, crepes, orange juice, etc. We very highly recommend this hotel.

Finally, just to mention again, all the tour guides were great.

We loved Nice and Paris! Marseille was fine, but two days was just the right amount of time.

Overall it was a great vacation. Again, Sophie did a great job on all the arrangements.

Sophie Bonaque profile photo
Sophie Bonaque, local specialist, responded to this review:

Dear Steve and Liz,
Thank you very much for your precious comments and feedback on your family trip. We really appreciate that you took the time to fill this review. It's really helpful for our travel agency and for our future travellers.
I really enjoyed working with you on your beautiful family trip and I am simply very happy to see that your trip was a great experience for you and your family.

Thank you again for your trust,

Best regards,

Sophie Bonaque

Garth

Trip to France · France - Oct 16 - Oct 22, 2018

Traveler: Garth J. - Local specialist: Simon Hardy

I thought the hotels and guides were great. The first two nights in Aix Provence were the best as far as service and hotels go. This small hotel provided great service and an excellent room. The cooking school was enjoyable with a trip to the market and then a quick wine tasting before the class. The food proved amazing and the event filled the day. Don't suggest having any more meals that day. The hotel in Arles was quite beautiful. It was a treat to stay there. The wine trip the... read more

I thought the hotels and guides were great. The first two nights in Aix Provence were the best as far as service and hotels go. This small hotel provided great service and an excellent room. The cooking school was enjoyable with a trip to the market and then a quick wine tasting before the class. The food proved amazing and the event filled the day. Don't suggest having any more meals that day. The hotel in Arles was quite beautiful. It was a treat to stay there. The wine trip the next day was the highlight of our stay in Provence. Eric the wine tour guide was excellent. The private tours were wonderful and the places were beautiful. I would highly recommend him to anyone. Our hotel in Avignon was nice but not exceptional. It was located in a great place and they gave us a nice room with a deck overlooking the city. We enjoyed our touring around the area by rental car and managed to fill the day with the high-points of the region. All and all the package proved very good. I would highly recommend Simon. He was able to readjust our schedule due to a flight cancellation that eliminated our first day. Simon's rescheduling enable us to almost recapture the elements of the lost first day. The only item that was a bit negative was the cost of the private transport in Provence. Our driver, while very nice charged much more than estimated in our itinerary. But that didn't diminish the excellent services and information provided and the great assistance Simon provided for us. Many thanks to Simon.

Yael

The Very Best Walks on Corsica: 7 Days · France - Oct 4 - Oct 13, 2018

Traveler: Yael Z. - Local specialist: Claudia Meloni

The trip was very well-planned according to our requests. Lodging was good to very good. The people who picked up our luggage for transfers were always extremely punctual and reliable. Our only issue had both a good and bad side. Arriving the first week in October meant that there were no crowds, less traffic, and it was easy to get into restaurants. The bad news was that many things were already closed for the season and were unavailable. One glaring example was that when we went to... read more

The trip was very well-planned according to our requests. Lodging was good to very good. The people who picked up our luggage for transfers were always extremely punctual and reliable. Our only issue had both a good and bad side. Arriving the first week in October meant that there were no crowds, less traffic, and it was easy to get into restaurants. The bad news was that many things were already closed for the season and were unavailable. One glaring example was that when we went to use our voucher for a boat transfer in St. Florent the water taxi had closed for the season. With great persistence and very little French we were able to arrange for a private boat to take us. Although we made sure that everything went as planned, I think it's important for others planning a trip at that time to know that it is definitely post-season and they should know in advance that many places will be closed. Also - I felt that some of the hikes were much more rigorous than described. In English there is a difference between a path (very well-groomed and generally flat) and a trail (well-marked but rougher terrain). The "paths" in St. Florent (along the coast) and Corté (in the mountains) were very rugged trails that, for me (65-yr. old woman) required walking sticks and a knee brace that I didn't bring. All in all, Corsica is a beautiful place and we thank Kim Kim for making our wonderful trip possible!

Claudia Meloni profile photo
Claudia Meloni, local specialist, responded to this review:

Dear Yael,

First I would like to thank you for this very good review that you gave us. I am glad you enjoyed your trip in Corsica and it was a real pleasure talking with you and organizing your trip.
About the period which was the end of the season and about the hikes more challenging than explained, I take your comments into account. So that I will better explain those points to the future travelers.
We will improve our agency thanks to your review, so thanks again and also thank you for being such nice travelers !

Best Regards,
Claudia
Europe Active team

GolfTrip · France - Sep 23 - Sep 29, 2018

Traveler: Brian M. - Local specialist: Simon Hardy

Estelle from sun e bikes was great and very helpful. The staff at the restaurants: Fort in Marseille, La Fourchette in Avignon were very pleasant and good experiences. Heily Lucullus in Avignon was very good and our owner/hostess was very nice. Eating dinner outside at Les Fin Roches in CDP had excellent ambiance. CDP itself was just OK. Sylvie at La Nerth gave a great tour although a little rushed since we were a little late. But she spent a lot of time with us in the the tasting... read more

Estelle from sun e bikes was great and very helpful. The staff at the restaurants: Fort in Marseille, La Fourchette in Avignon were very pleasant and good experiences. Heily Lucullus in Avignon was very good and our owner/hostess was very nice. Eating dinner outside at Les Fin Roches in CDP had excellent ambiance. CDP itself was just OK. Sylvie at La Nerth gave a great tour although a little rushed since we were a little late. But she spent a lot of time with us in the the tasting room and it was very memorable. Very attractive woman by the way. ;) . Before we got to La Nerth, we stopped at Mont Redon winery. Very friendly staff and a beautiful place. I recommend that as a stopover. Domaine de Manville was an excellent experience. The staff was excellent and we were treated very well by everyone that we interacted with, excepting the misunderstanding at the proshop.

Alana

Trip to France · France - Sep 23 - Sep 29, 2018

Traveler: Alana E. - Local specialist: Simon Hardy

Our Trip to Provence and The French Riveria was great. Alex our guide and driver was fantastic. Very professional but friendly, excellent driver, so knowledgeable on the history and geography of the area and very flexible when we had requests for small variations. Our hotel accommodations were all very good - the last one - Hotel La Perouse was fabulous - great way to end our holiday. Regarding the activities we partook in - we all thought the hike in Calanques National Park was great but in... read more

Our Trip to Provence and The French Riveria was great. Alex our guide and driver was fantastic. Very professional but friendly, excellent driver, so knowledgeable on the history and geography of the area and very flexible when we had requests for small variations. Our hotel accommodations were all very good - the last one - Hotel La Perouse was fabulous - great way to end our holiday. Regarding the activities we partook in - we all thought the hike in Calanques National Park was great but in some places a little slippery - not recommended for people who aren't steady on their feet or are not wearing appropriate footwear - or elderly.

We all loved our day in the Luberon visiting Gordes and Roussillon .
St Tropez was also well liked - some good shopping.
Our excursion to Grasse and our workshop at the perfume House of Galimord was probably one of our most memorable experiences - wasn't sure how the interested the guys would be but we all thoroughly ended it.
Monaco and Eze were also beautiful and very enjoyable.

Gourmet walking tour in Nice was good - Marion was lovely and very knowledgeable but a little disorganized and it was hard for everyone to hear her - concept was good and she showed us some great hidden foodie spots - would be a good tour to do the you first arrived in Nice so you could you this information to your advantage to close where to dine.

The wine tasting at Domaine du Clos des Roses was disappointing - we all thought it would have been better to stay in St Tropez - afternoon was a waste -No tour - tasted 2 wines - not worth it.

In all - we were very satisfied with the itinerary except for the wine tasting - perhaps next time we would allow 1 day extra in each location for shopping and wandering the town at our own leisure or enjoying the facilities of the hotels

Short visit in Cote d'Azur area. · France - Sep 17 - Sep 19, 2018

Traveler: Sheila W. - Local specialist: Simon Hardy

The two days of hiking in the "Vallee des Merveilles" was wonderful with Damien. He was very considerate, interesting and fun. The tour was exactly what I was hoping. Sometime in the future, I would love to plan another but longer hike through that part of France.

The tour of Nice was good. Our guide knew the information and presented it well. Our only problem was that she talks too long with a very fast loud voice. Sometimes she talked so quickly that we could not follow her strain of... read more

The two days of hiking in the "Vallee des Merveilles" was wonderful with Damien. He was very considerate, interesting and fun. The tour was exactly what I was hoping. Sometime in the future, I would love to plan another but longer hike through that part of France.

The tour of Nice was good. Our guide knew the information and presented it well. Our only problem was that she talks too long with a very fast loud voice. Sometimes she talked so quickly that we could not follow her strain of thought.

Simon, thank you for putting together a great 3 day tour of southern France. Hopefully there are other opportunities to give you a call.
Thanks again
Sheila

Corsica Cycling Trip · France - Sep 14 - Sep 23, 2018

Traveler: Hans B. - Local specialist: Anthony Laplagne

Heidi and I truly enjoyed Corsica, the Corsican people, the cycling and the beaches! Anthony and his company did a fine job planning the trip and moving our gear along for us. They were very attentive and seemed to think of everything. We would do this trip all over again!

Anthony Laplagne profile photo
Anthony Laplagne, local specialist, responded to this review:

Thanks Hans,
It was a pleasure having you here.
I wish Heidi and yourself all the best for the end of the year holidays and I hope to see you soon in Corsica.
Cheers,
Anthony

Trip to France · France - Sep 9 - Sep 20, 2018

Traveler: wendy w. - Local specialist: Bérangère Bombaglia

This was a perfect trip for us! We are not ready nor do we ever want to be in a crowd of lots of other tourists who are just like us; we have always enjoyed exploring and being on our own and/or with a few close friends. We realize, however, that we are not country experts and that "stuff" happens especially when you are older and also living in a more complicated world. So, having assistance and local support should we have needed it was incredibly reassuring. For us, KimKim and... read more

This was a perfect trip for us! We are not ready nor do we ever want to be in a crowd of lots of other tourists who are just like us; we have always enjoyed exploring and being on our own and/or with a few close friends. We realize, however, that we are not country experts and that "stuff" happens especially when you are older and also living in a more complicated world. So, having assistance and local support should we have needed it was incredibly reassuring. For us, KimKim and Berangere helped us shape travel experiences that were individualized and allowed us to delve deeper into the culture than we have done in the past. We had a wonderful time and we thank Berangere very much.

We more than appreciated having drivers to help us get to and from airports and train stations. The drivers were always on time, polite, respectful, friendly and very helpful.

Our first stop was in Honfleur which we loved. It would have been fun to spend one more day there but then we would have had to give up a day somewhere else...a difficult trade-off. I loved the hotel Les Maisons de Lea; our room was cozy and the hotel people were very kind and friendly to two tired Americans. It was a great place to begin our trip.

Although we had booked the hotel du Luxembourg in Bayeaux on our own, you should know that it was also a wonderful place to stay. The two tours in Normandy were excellent. Our guide to Mount-Saint-Michel was very knowledgeable and she was clearly dedicated to helping us understand the history of this amazing structure in the context of history and times in which it was built. Unfortunately, Steve was not able to share the experiences of the D-Day beaches as he was not well but I had an amazing day and I was very comfortable touring on my own. The guide went out of his way to ensure everyone in the group saw what he/she had come to see and it was a very moving experience to imagine where my Dad had probably been in a mine sweeper off shore on that day.

We appreciated having first class seats on the train to Paris and the assistance of our driver to ensure we were in the right place to get on the train. We stayed at the hotel Le Clos Medicis in a fairly large room on the first floor. We were grateful to not have stairs to navigate with small but heavy suitcases. After our two experiences in Normandy where we felt so warmly welcomed, however, we were a little unsettled by a much more subdued welcome at this hotel. We enjoyed being in a neighborhood that was new to us (previously stayed in the Marais). One of our favorite tours of the whole trip was with Sylvie to the Louvre. We felt as though we were with a friend and loved walking to the Louvre with her as well as visiting the museum; we had been to the Louvre before but it was great to have Sylvie give us more detail and history than we had gleaned on our own.

We liked breaking up the trip so that we had a few days in Paris before we went to Bordeaux.
Again, our driver helped us navigate the Monparnasse train station so that we were at the right place at the right time for our train to Bordeaux. Although, we had to do some coordinating with our driver once we arrived in Bordeaux, we did eventually find each other and we enjoyed our ride with him to the hotel Particulier. A great hotel---especially the breakfast!

The day after we arrived in Bordeaux, we were scheduled for the small group tours of Arcachon and Le Medoc. Both were great tours. We loved climbing up the dune, having oysters and visiting Le Medoc. However, it was LONG day which started at 8:30 AM and we did not get back to the hotel until well after 8:00 PM which was definitely too late for us. Based on that, we changed our schedule so that we could do two half day tours in the following two mornings. We appreciated their willingness to accommodate us. The tours were all excellent and led by exceptionally knowledgeable and enthusiastic guides.

Back to Paris and le Clos Medicis: Our new room was at the top of building and did require some minimal stair climbing from the elevator which we managed just fine but because we both have knee issues, this could have been problematic. We enjoyed our river cruise and finally (after three other tries), I actually made it to the top of the Eiffel tower!

What else can I say??? We had a great trip.

Thank you for all.
Wendy and Steve

Bérangère Bombaglia profile photo
Bérangère Bombaglia, local specialist, responded to this review:

Dear Wendy and Steve

Thank you for your detailed feedback, it's very helpful.
It was a pleasure to create your itinerary and I'm glad you enjoyed your stay in France.

Kind regards from Paris
Bérangère

An active trip that coordinates w an nternational munich flight · France - Sep 4 - Sep 8, 2018

Traveler: Lori G. - Local specialist: Simon Hardy

Simon was very helpful to meet with me pre trip and make sure I understood where I was supposed to be each day. The hotels and restaurants that he selected were fantastic. I especially loved Danielle at the wine b and b. The wine experience was fantastic. Sun E bikes made the trip pretty tough. While I am certain they had the best of intentions, the person who drops off the bike needs to be trained on how to set the GPS up for success. I asked immediately how to zoom in and he wasn't able to... read more

Simon was very helpful to meet with me pre trip and make sure I understood where I was supposed to be each day. The hotels and restaurants that he selected were fantastic. I especially loved Danielle at the wine b and b. The wine experience was fantastic. Sun E bikes made the trip pretty tough. While I am certain they had the best of intentions, the person who drops off the bike needs to be trained on how to set the GPS up for success. I asked immediately how to zoom in and he wasn't able to make that happen so that I could see the roads. With in 10 minutes I was lost and when I called no one answered. I should have left a message and didn't. The rest of the day was a mess as I was continuously lost. My road book pages weren't numbered and got out of order. Even if they hadn't, once you are lost I am not sure they would have helped. The bike specialist did try to meet me at the wine tasting. he was correct that the gps was working (as in pointing the right direction and having signal, it just wasn't set up to zoom in and see roads) He was still unable to fix this but brought me paper maps. Since I couldn't sleep because I was worrying so much about my next day, I was able to change the setting myself. I'm not sure why that couldn't have been done right away, it would have saved a lot of frustration for everyone. I did appreciate the pickup on the second day when I couldn't go further after riding in rain and a thunderstorm. One thing that would have been helpful to know as well in St Remy is that according to my hotel concierge, taxi's need 2 days in advance reservation to make the 20 minute drive to the train station. I almost missed my train back to Paris due to this. Since the rating asks to describe Simon, I don't think it is fair to rate him based on Sun E bikes failure to set up the gps, overall, I would unfortunately rate the trip as a whole lower as it was really stressful.

Simon Hardy profile photo
Simon Hardy, local specialist, responded to this review:

Hi Lori, thank you for the review concerning your 3-days bike tour in the hinterland of Provence. I will let Danielle and the other people met know that you enjoyed their services. But I also have listed a series of recommendations dedicated to my partners in order to improve our service before and during the bike tour itself. I know that you had rough moments during your trip...and I hope that you will remember the good times too. All my best, Simon

Stephanie

Provence, France · France - Aug 15 - Aug 24, 2018

Traveler: Stephanie W. - Local specialist: Florian Lanfernini

Simon and Florian were both wonderful. The itinerary was great, although I wish I Arles was included in the itinerary given its significance. When I had to go to the hospital for emergency surgery Simon helped rearrange everything, and Florian even came to the hospital to visit. Since I was traveling alone, their attentiveness and consideration made all the difference. I was able to tailor the rest of my trip the way I needed. Simon was always communicative and made sure I was okay. Thank you guys for taking care of me and being so supportive and professional!

Florian Lanfernini profile photo
Florian Lanfernini, local specialist, responded to this review:

Thanks, Stephanie, for your very kind message! I note your feedback about the bespoke itinerary, as well as the fact that Arles wasn't included. You had a rough time in Aix...so it was a good thing to postpone your flight and rest in the countryside of the Alpilles. I am sure that your misadventure will not stop you from coming back to Southern France again!

Kylie

Family friendly tour of Provence · France - Jul 9 - Jul 13, 2018

Traveler: Kylie W. - Local specialist: Simon Hardy

We are a family of 4 who travelled to Provence in July 2018. Our children are aged 4 and 6. All our accommodation was superb and the guided tours excellent. The tour of the calenques with skipper Laurence was one of the most unique and memorable experiences of our travels so far - we traveled quickly to some magnificent swimming locations and saw a really different side of Marseille.

The tour of an Olive mill was delicious and fascinating. The family were really welcoming and involved the... read more

We are a family of 4 who travelled to Provence in July 2018. Our children are aged 4 and 6. All our accommodation was superb and the guided tours excellent. The tour of the calenques with skipper Laurence was one of the most unique and memorable experiences of our travels so far - we traveled quickly to some magnificent swimming locations and saw a really different side of Marseille.

The tour of an Olive mill was delicious and fascinating. The family were really welcoming and involved the children in cooking and touring.

The children also had an amazing time on Olivier’s carriage ride - what a great way to tour the countryside!

We would definitely engage Simon Hardy and KimKim again for our next holiday. Many thanks.

Simon Hardy profile photo
Simon Hardy, local specialist, responded to this review:

Hi Kylie and Matt, what a great pleasure to hear that you appreciated your stay in Provence with us! I expected that your children would have appreciated the cultural & outdoor activities with our local ambassadors... I will tell them directly. I hope to see you maybe another time in Provence, the Southern Alps or the French Riviera! All my best, Simon

Aix de Provence · France - Jun 28 - Jul 8, 2018

Traveler: Teresa F. - Local specialist: Simon Hardy

What an incredible journey! Merci merci merci Simon for a well thought out itinerary and the amazing guides that were assigned to take us to all those beautiful places. Having a private guide made all the difference because we were able to see even more than what was on our agenda Alex and Natalie were incredibly knowledgeable and so nice! Our hotels were fantastic! Located close to everything. The one in Marseille was amazing located right across from the Old Port and just around the corner... read more

What an incredible journey! Merci merci merci Simon for a well thought out itinerary and the amazing guides that were assigned to take us to all those beautiful places. Having a private guide made all the difference because we were able to see even more than what was on our agenda Alex and Natalie were incredibly knowledgeable and so nice! Our hotels were fantastic! Located close to everything. The one in Marseille was amazing located right across from the Old Port and just around the corner from Lafayette Gallery for great shopping. We are so grateful to have visited your beautiful country.... ours seems so boring in comparison 😉. Canada is a wonderful place to live but there’s no comparison when it comes to the History, Architecture, Culture & let’s not forget the food!!! I bought the best Macarons ever in Nice ... they are my favourite! So on that note I will say thank you again and I will be sure to post a comment on the trip advisor regarding our experience with your company. We truly made the right choice and so grateful for all that you did for us!

Merci!🙏🏻 Vive La France!!🇫🇷🇫🇷🇫🇷🇫🇷🇫🇷

Simon Hardy profile photo
Simon Hardy, local specialist, responded to this review:

Hi Teresa and Kim! Thank you for this very pleasant message! I am glad that you enjoyed your trip and the service of our local guides during the past weeks between Provence & the French Riviera. This is really gratifying. See you maybe another time in France!

Corsica walk · France - Jun 7 - Jun 15, 2018

Traveler: martha k. - Local specialist: Anthony Laplagne

Hi we began from Corte, Hotel was in great location but rude staff on reception. Walk next day was excellent. Directions usually clear. Very friendly lady in Calacuccia with fresh roses in room. Tough to carry cases without a lift. Lovely walk to Castell Verghiu and great views from room. Very good meal. Another great walk though some of our party didn’t make the waterfall. The bridge isn’t there which should be more explicit in directions. Night in Evisa. The walk to Ota was beautiful and... read more

Hi we began from Corte, Hotel was in great location but rude staff on reception. Walk next day was excellent. Directions usually clear. Very friendly lady in Calacuccia with fresh roses in room. Tough to carry cases without a lift. Lovely walk to Castell Verghiu and great views from room. Very good meal. Another great walk though some of our party didn’t make the waterfall. The bridge isn’t there which should be more explicit in directions. Night in Evisa. The walk to Ota was beautiful and we had one of our best meals at Chez Felix. We walked down the road to Porto. Shame about overgrown path - could that be cleared? Hotel was great with stunning pool in eucalyptus forest. We took a boat trip after a tip from fellow walker - perhaps you should suggest that in the notes or even get a discount? Corse Adrenaline was good company in small boat. We didn’t find anywhere good to eat. Recommendations would have been helpful. The walk to Piana was tough in heavy rain. Les Roches Rouges was stunning with a very kind Patronne Mady. It is a way from the beach so a hire car might have been handy. We did another walk by ourselves to Capu Rossu. We ate at wonderful Italian called Le Hospiton about 6km away and then the hotel restaurant which was great. Overall we would have enjoyed more background detail in the directions eg date of the Genoese bridges, more on wildlife, possible diversions eg Ruines of Dispensa, restaurant tips. But this was a great trip.

Maria

Sightsee and relax · France - May 31 - Jun 9, 2018

Traveler: Maria d. - Local specialist: Simon Hardy

We enjoyed the whole experience.
The itinerary was meticulously planned, the guides were very professional , yet friendly and helpful, the vehicles comfortable and the small groups made interaction and time management easy.
One of my most memorable experiences was the Gallimard perfumery - I enjoyed making my own perfume!
My husband greatly enjoyed the trip to Monaco and Monte Carlo.
On the whole, a fabulous trip!

Simon Hardy profile photo
Simon Hardy, local specialist, responded to this review:

Hi Maria, thank you very much for your feedback! We are glad and proud that you enjoyed our immersive experiences in the hinterland of Provence and along the French Riviera. A bientôt! Simon

provence village tour · France - May 20 - May 20, 2018

Traveler: Allyce H. - Local specialist: Simon Hardy

I had a wonderful experience working with kimkim to arrange for private vans and guides to villages in Provence for a group of university students. When we were in Barcelona we were affected by the train strike in France, and our train was cancelled...which left us (a group of 16) stranded and unable to get to our hotel in Avignon. Out of desperation, I contacted Simon, who was my kimkim contact based in Marseille and he took time on a Saturday (holiday weekend) to make calls for me and... read more

I had a wonderful experience working with kimkim to arrange for private vans and guides to villages in Provence for a group of university students. When we were in Barcelona we were affected by the train strike in France, and our train was cancelled...which left us (a group of 16) stranded and unable to get to our hotel in Avignon. Out of desperation, I contacted Simon, who was my kimkim contact based in Marseille and he took time on a Saturday (holiday weekend) to make calls for me and arrange for a private coach transfer for our group. He saved us!!! He even followed up afterwards to see if we made it to our destination. I can’t say enough great things about the service and extent Simon went to, on his own personal time, to help us out when we were in a bind. Thank you, Simon!!!

Simon Hardy profile photo
Simon Hardy, local specialist, responded to this review:

Hi Allyce, thank you for these kind words! I am glad as well that your students enjoyed the cultural guided tour, and that that you guys didn't stay stuck in Nimes during the strike! There is always a solution :) I am looking forward to having you again with us in Provence! A bientôt, Simon

Lorraine

Self-guided walking tour of Provence · France - May 5 - May 16, 2018

Traveler: Lorraine L. - Local specialist: Anthony Laplagne

Anthony and then Aurelia were very responsive and prompt. I was very happy that they always responded quickly and completely to my questions. I felt it was a very personal and professional interaction. So Thank you!

Also, all of the arrangements for hotel check-in, restaurants, luggage transfer, and taxi transport were absolutely perfect. Everything went exactly to plan. Wherever we went we were immediately greeted as "WalkInn" and welcomed with smiles. It was wonderful to see... read more

Anthony and then Aurelia were very responsive and prompt. I was very happy that they always responded quickly and completely to my questions. I felt it was a very personal and professional interaction. So Thank you!

Also, all of the arrangements for hotel check-in, restaurants, luggage transfer, and taxi transport were absolutely perfect. Everything went exactly to plan. Wherever we went we were immediately greeted as "WalkInn" and welcomed with smiles. It was wonderful to see everything so well arranged.

We are also very grateful for the very, very prompt assistance that was provided when we misplaced our walking road book early in the walk. We believe that it was left at the Glanum site where someone quickly picked it up. One note here--we do not understand why we were initially given only one road book for the two of us. If we had had a second book, there would have been no problem! When we received the replacement, we were then given two booklets. Also, since we were not given the road book until we were leaving Avignon, we did not have access to any of those recommendations.

Our walks were really spectacular--both in Les Alpilles and the Luberon. Directions were good except for two things:
(1) the directions for Walk 1—Eastern Valleys and crests—should advise walkers that they might visit the Glanum ruins after they visit the Saint Paul de Mausole. Currently the option only lists the monastery. The walk then takes you away from the ruins. We had to circle back to the ruins after the walk when it would have made much more sense to see them before the rest of the walk.
(2) The only time the directions totally failed us was Walk 3—to l’Abbaye de Sénanque. We learned that other walkers with the same directions had problems with this, having to backtrack several times. The problem occurs when there is a reference to: “only 50m farther you reach the 2nd yellow hiking post with the same name: Abbaye de Sénanque. Here turn left and up a stone road La Pouraque.” There should be a direction that says to ignore the 1st yellow hiking post to the left in the parking lot and continue walking past the Eglise Abbataiale, Communauté, Hotellerie. We (and others) were very confused by the 1st yellow hiking post—since it was not referenced at all. We ended up taking an alternate path and walking up the paved road to reconnect with the directions at THE PASS. But we lost a lot of time trying to figure this out. And we learned that other walkers (on Country Walkers self-guided) had very similar experiences. So the directions should be fixed.

My sister and I fell in love with all of the locations where we stayed. The hotel in Avignon was very well situated and beautiful. Our hosts in St. Remy--Pierre and Armell--were particularly helpful and supportive. Breakfast there was the best. The most beautiful lodging was Le Mas de la Beaume in Gordes--absolutely spectacular! Wendy is a very caring and attentive hostess and the bedroom and in-suite bath are perfect. The hotel in Lourmarin is amusing with its modern, purple room and pictures of bathing beauties. They had by far the best linens and towels and, again, helpful staff. The Saint Cristophe in Aix gave us a great location and comfort. We did not like the hotel in Marsaille but it was a great location with very nice staff. The New Hotel's ground floor exterior appears to be burned out or something. Breakfast was sufficient but perfunctory. The reception area is just functional. Our room had someone else's clothes hanging in the bathroom and there were trash items on the floor that never got cleaned out while we were there.

The included dinners were all very special. Number 9 in Lourmarin was also a lot of fun. Our hostess at the Outsider in Gordes went out of her way to make us feel welcome when we arrived completely soaked from walking in a surprise thunderstorm. The rosé she recommended was the best we had in the two weeks.

Gordes, Les Baux, Lacoste are all so lovely. In Lourmarin we walked back to our hotel at night under the most beautiful cobalt blue night sky. We really loved St. Remy, especially on market day.

Self-guided walking tour of Provence · France - May 5 - May 16, 2018

Traveler: Denise P. - Local specialist: Anthony Laplagne

My sister planned this trip through kimkim. We enjoyed a fabulous walking trip of Provence, taking in the great wildflowers, the landscapes, the dining and friendly Provencal people. Our hosts at the various hotels were superb. Heather at Hôtel Cloître St Louis in Avignon was very helpful with tips and reserved a table for us at L'Epicerie where the staff was excellent and the food top notch. The hotel is beautiful and amenities spot on. At Hôtel Sous les Figuiers in St Remy-de-Provence,... read more

My sister planned this trip through kimkim. We enjoyed a fabulous walking trip of Provence, taking in the great wildflowers, the landscapes, the dining and friendly Provencal people. Our hosts at the various hotels were superb. Heather at Hôtel Cloître St Louis in Avignon was very helpful with tips and reserved a table for us at L'Epicerie where the staff was excellent and the food top notch. The hotel is beautiful and amenities spot on. At Hôtel Sous les Figuiers in St Remy-de-Provence, Pierre and Armelle went above and beyond to assist us. What a lovely setting to start our exploration of the area. Wendy at Le Mas de la Beaume was also very attentive and helpful. Hôtel Bastide de Lourmarin did not have an elevator which presented a bit of a problem with our heavy luggage but one of the staff (I did not get her name) jumped to our aid and brought luggage up and down for us. For our additional stays at Saint Christophe Hotel in Aix-en-Provence, we again found very helpful staff and comfortable room.
We were a bit disappointed with the New Hotel Vieux Port in Marseilles. The staff was helpful, the room was comfortable but it seems that management has allowed the property to deteriorate a bit into shabbiness. However, it was close to the spots we wanted to visit and we enjoyed our stay in this exciting city.
We did have an issue with the walking directions near the Sénanque Abbey. We had to improvise and we heard from other walkers with similar directions that the instructions are confusing. My sister will probably tell you more about this.
I also think that it would have helped if each walker was presented with the walking guide at the beginning of the tour or, even better, if the instructions had been sent to us prior to the trip.

Corsica tour · France - Apr 21 - Apr 28, 2018

Traveler: Lynn G. - Local specialist: Anthony Laplagne

We were very pleased with our trip to Corsica. Anthony planned the itinerary, including hotels, trains and route notes for walks in the areas we were staying. Aurelia completed the bookings for the trip. We loved Corsica and felt that we got a good overview of the island. Our information included recommended walks with route notes. We loved hiking in the different areas. The weather was perfect everyday. I highly recommend the train through the mountains. And end of April was the ideal... read more

We were very pleased with our trip to Corsica. Anthony planned the itinerary, including hotels, trains and route notes for walks in the areas we were staying. Aurelia completed the bookings for the trip. We loved Corsica and felt that we got a good overview of the island. Our information included recommended walks with route notes. We loved hiking in the different areas. The weather was perfect everyday. I highly recommend the train through the mountains. And end of April was the ideal time to visit with very few tourists compared to summer and blue skies, wild flowers, scenic views everywhere and helpful hosts at the hotels. Thankyou KIMKIM for helping us have a wonderful trip.

Wine tours · France - Apr 25 - Apr 27, 2018

Traveler: Laura D. - Local specialist: Simon Hardy

Simon helped make our vacation effortless. He stayed in constant communication during the planning stages with great suggestions and coordinated our pick up from the train station.
He even left his cell number in case I had questions while on our trip.
Our guide, Alex, was amazing. He was so knowledgeable on various subjects and made our tours
Delightful. He was punctual as well, which we appreciated being in Provence a short time.
I highly recommend the kimkim team!
Laura

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Simon Hardy, local specialist, responded to this review:

Bonjour Laura, thanks for your review! Great to hear from you all, we always do our best to set up great guides and chauffeurs for our travelers, and Alex is one of them! We're looking forward to having you again with us in Provence and the French Riviera. Best regards, Simon