Kimkim Trip Reviews for France

Reviews from actual kimkim travelers. We publish all reviews.
4.8
(81 reviews)
Read 81 verified reviews by travelers who booked their trip on kimkim.

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Cheri

I couldn't have asked for a better trip! · France - Jun 24 - Jun 30, 2022

Traveler: Cheri H. - Local specialist: Joël Massé

Overall, Joel was very helpful, responsive, kind and excellent in helping us put together the perfect trip in France. There were several times that details were missed - for example, I was going to the airport home by myself (on the last day) without my family, which I mentioned several times leading up to our trip. When the airport transport came to my hotel, he had a large truck for all of our luggage and for the three of us. It was only me. I wondered if I paid more for that type of... read more

Overall, Joel was very helpful, responsive, kind and excellent in helping us put together the perfect trip in France. There were several times that details were missed - for example, I was going to the airport home by myself (on the last day) without my family, which I mentioned several times leading up to our trip. When the airport transport came to my hotel, he had a large truck for all of our luggage and for the three of us. It was only me. I wondered if I paid more for that type of vehicle because of this missed detail. In the end, I couldn't have asked for a better trip.

Hotel Reviews

L'Hôtel Particulier

Bordeaux

Overall Rating
Hotel Review

Excellent location!

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Hôtel Lorette - Astotel

75009

Overall Rating
Hotel Review

Excellent place and great customer service. A little further away from the main sights than we would have liked.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Reviews

Wine in the City (Private Tour)

Bordeaux

Overall Rating
Activity Review

We had SO MUCH FUN on this wine tour and we learned so much! Our guide was EXCELLENT!

Transport

Guides, drivers and staff

Quality of Experience

Guided wine and Bike Tour in St Emilion (small groupe -09h)

France

Overall Rating
Activity Review

It was fun, but it was raining throughout the day. We experienced a variety of chateaus and wines.

Transport

Guides, drivers and staff

Quality of Experience

Mysteries of the Louvre

Paris

Overall Rating
Activity Review

We had an excellent guide - Stephanie (?). She made this tour so much fun and so interesting.

Transport

Guides, drivers and staff

Stephanie has a Ph.D in Art history and she knew how to make the tour fun and meaningful.
Quality of Experience

Half day guided tour of the Palace of Versailles with priority access in a small group (1 to 15 people)

Paris

Overall Rating
Activity Review

I thought our guide rushed us through and didn't really tell stories that made knowing the history fun.

Transport

Guides, drivers and staff

Quality of Experience

Montmartre Local Gastronomy Tour

Paris

Overall Rating
Activity Review

Our guide was super knowledgable about the history of food in Paris and clearly has a passion for great food. She was very talkative, delightful and intelligent. We had a very fun time.

Transport

Guides, drivers and staff

Quality of Experience

Joël Massé profile photo
Joël Massé, local specialist, responded to this review:

Hello Cherri,
Thank you so much for having taken the time to make a review on Kim Kim.
These comments are very important to us, because they help us to control, maintain, and improve the quality of our services and those of our local partners.
I'm all the more happy that your first impression with the hotel in Bordeaux was not very positive! Glad to see that it finally met your expectations. And glad also to see that you enjoyed most of the experience. Maybe we have missed something in the... read more

Hello Cherri,
Thank you so much for having taken the time to make a review on Kim Kim.
These comments are very important to us, because they help us to control, maintain, and improve the quality of our services and those of our local partners.
I'm all the more happy that your first impression with the hotel in Bordeaux was not very positive! Glad to see that it finally met your expectations. And glad also to see that you enjoyed most of the experience. Maybe we have missed something in the last voucher for the transfer was indeed for 3 people. But to be honest, we usually provide vans only for groups of 4 people and more. We have paid (and charged you ) for the price of a normal Sedan car for you 3. If you had a larger vehicle for you only, this can be considered as an upgrade for free!
Best
Joel

Travel to Paris, Bordeaux and Cassis in June, 2022 · France - May 30 - Jun 10, 2022

Traveler: Mark M. - Local specialist: Joël Massé

Joel did a great job helping us plan our trip to France in early June. We were a little late getting started and had a number of changes and complications on our end (adding my son and his friend to the trip mid-way through) and Joel was very helpful and patient with us. We hade great experiences in Paris, Bordeaux and Cassis. Joel arranged great guides and experiences and arranged the travel in a manner that worked perfectly. He seemed to think of everything and made the trip stress... read more

Joel did a great job helping us plan our trip to France in early June. We were a little late getting started and had a number of changes and complications on our end (adding my son and his friend to the trip mid-way through) and Joel was very helpful and patient with us. We hade great experiences in Paris, Bordeaux and Cassis. Joel arranged great guides and experiences and arranged the travel in a manner that worked perfectly. He seemed to think of everything and made the trip stress free and wonderful!
Thanks to Kim Kim and especially to Joel!
Mark and Debi

Hotel Reviews

Best Western Aramis Saint Germain

Paris

Overall Rating
Hotel Review

Great location! Very helpful people at the front desk! Comfortable and they provide a very nice breakfast. Just steps away from the Metro stop and an easy walk to the Luxembourg Gardens (and just a little further to the river and Notre Dame.

Cleanliness & Comfort

Met or exceeded our expectations
Staff

The people working at the hotel seemed very happy to be helpful.
Authenticity & Character

We had a small balcony where we could sit and watch people coming and going to work and school. Charming!
Location

Easy access to the Metro, and within walking distance of a lot of downtown Paris.

Hôtel Majestic

Bordeaux

Overall Rating
Hotel Review

Great location, very nice rooms and a great breakfast. You really felt you were somewhere else while you were staying there (it was much more authentic that being at a standard chain-hotel). The room was very comfortable and just a short walk from the main square area of the town.

Cleanliness & Comfort

Met or exceeded our expectations
Staff

Everyone was so friendly and helpful.
Authenticity & Character

Its not a chain-style place. The rooms have character and our was very large!
Location

Its just around the corner from the Opera House square - easy walk to the main parts of the town and the riverfront and the metro line.

Une Terrasse sur la Mer

Cassis

Overall Rating
Hotel Review

Fantastic view! This is a private apartment, not a hotel, but the main room has fantastic views of the bay.

Tips for future travelers

It is located on a hillside above the town - which results in fantastic views but also some significant stairs/hillside walks.

Location

The views of the bay.
Activity Reviews

Notre Dame and Sainte Chapelle

Paris

Overall Rating
Activity Review

Our guide was very pleasant and knowledgeable, and seemed very interested in sharing what she knew about the locations we visited.

Guides, drivers and staff

Our guide was very knowledgeable and friendly.
Quality of Experience

We saw a number of things we would otherwise have missed, and learned a lot!

Skip the line visit of the Louvre with audioguide (tickets only)

Paris

Overall Rating
Activity Review

Obviously any trip to the Louvre is fantastic, but calling this a "skip the line" visit is a bit of an overstatement. Even with these tickets there was a significant line, but it was much better that if we just tried to get tickets that day. We found the audio guide to be cumbersome at first, but that may just be our inexperience with this type of technology.

Paris Macaron Baking Class

Paris

Overall Rating
Activity Review

Just a fantastic experience! Fun, and instructive, and the other participants were all so friendly!

Guides, drivers and staff

Very friendly and also very informative!
Quality of Experience

A nice break from the usual activities of a Paris vacation.

Landmarks of Bordeaux

Bordeaux

Overall Rating
Activity Review

Very pleasant and informative. Our guide was very knowledgeable and friendly. In just a few hours we learned so much about the city and its history! It really improved our whole stay in Bordeaux!

Quality of Experience

Our guide so knowledgeable and nice, and provided so much information on the city and its history.

Saint-Emilion Afternoon Wine Tour

France

Overall Rating
Activity Review

A wonderful tour of the Sant Emilion city and the surrounding vineyards and very nice stops at two Chateaus/wineries! Travel in a comfortable van with a very friendly and knowledgeable guide.

A kayak trip in the Calanques (inlets)

France

Overall Rating
Activity Review

Beautify location! The experience of paddling into the calanques and taking a little swim in one of them was great!

Great hotel locations and suggestions — looki... · France - Jun 17 - Jun 25, 2022

Traveler: Aparna W. - Local specialist: Ode Ledet

Great hotel locations and suggestions — looking forward to the next one!

From Paris to Provence through Alsace and Burgundy · France - May 16 - May 29, 2022

Traveler: Megan B. - Local specialist: Joël Massé

We had an amazing trip to France and are so glad we used KimKim to help plan. Joel took into account everything that we wanted to try to do while we were in France and planned a truly incredible trip for us. While we lost a day due to flight delays on the front end of our trip, we were able to get a wonderful taste of Paris and Versailles. Our favorite tour while in Paris was the Murders and Mysteries of the Louvre tour with David. The next stop was the Alsace region and we can’t stop telling... read more

We had an amazing trip to France and are so glad we used KimKim to help plan. Joel took into account everything that we wanted to try to do while we were in France and planned a truly incredible trip for us. While we lost a day due to flight delays on the front end of our trip, we were able to get a wonderful taste of Paris and Versailles. Our favorite tour while in Paris was the Murders and Mysteries of the Louvre tour with David. The next stop was the Alsace region and we can’t stop telling people about how much we enjoyed the area. With Ana and Erik of Alsace Safari, we toured the adorable towns in the region along the wine road, tried some wine at a couple wineries, visited a castle, and drove up into the Vosges mountain range. The Alsace region is a must see! Dijon and Beaune were our next stops and we enjoyed trying the wines in the region, seeing the vineyards, and taking in the beauty of the area. Our final stop was Aix en Provence where we took part in an amazing cooking class experience with Gilles of Provence Gourmet and have been sold on trying cooking classes whenever we travel from here on out. We also loved seeing the villages and countryside in the Luberon region near France. This trip was filled with so many positive memories and we will not hesitate to use KimKim in the future.

Hotel Reviews

Hôtel Le Saint-Grégoire

Paris

Overall Rating
Cleanliness & Comfort

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Authenticity & Character

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James Boutique Hôtel

Colmar

Overall Rating
Hotel Review

The breakfast was excellent. The room was modern and comfortable. The hotel was walking distance to quite a bit in Colmar.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Philippe Le Bon

Dijon

Overall Rating
Cleanliness & Comfort

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Authenticity & Character

Location

Boutique Hotel Cezanne

Aix-en-Provence

Overall Rating
Cleanliness & Comfort

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Authenticity & Character

Location

Activity Reviews

Montmartre & Sacré-Coeur Walking Tour

Paris

Overall Rating
Guides, drivers and staff

Quality of Experience

Dinner cruise on the Seine (Privilege Service included)

Paris

Overall Rating
Food

Transport

Guides, drivers and staff

Quality of Experience

Half day guided tour of the Palace of Versailles with priority access in a small group (1 to 15 people)

Paris

Overall Rating
Activity Review

We got stuck in traffic on the way there, so our half day was rushed. We also expected the tour to be a small group but it was more like 30 people. I enjoyed our guide. Knowing what I know now, I’d rather have done a full day at Versailles so that we could take our time on the grounds and in the town.

Transport

Guides, drivers and staff

Quality of Experience

Mysteries of the Louvre

Paris

Overall Rating
Activity Review

This was such a fun tour. David was an excellent guide. It was definitely a fast walking tour to the various spots within the museum, but we got to see a lot and David provided us with a lot of interesting and cool information.

Guides, drivers and staff

Quality of Experience

Walking tour in the old town of Strasbourg

France

Overall Rating
Activity Review

I enjoyed our walking tour of Strasbourg and we really were able to make the tour our own since it was just us and our guide. I enjoyed learning the history of Strasbourg.

Guides, drivers and staff

Quality of Experience

Iconic Full day Tour in Alsace from Colmar

Colmar

Overall Rating
Activity Review

Loved, loved, loved this tour. The towns along the wine road were incredible. I’d never seen a stork until we traveled to the Alsace region and they were everywhere. The castle was incredible and the wine tasting was fabulous. Highly recommend.

Transport

Guides, drivers and staff

Quality of Experience

Munster Valley Full-Day Tour

Colmar

Overall Rating
Activity Review

Fun day in the Vosges mountain range. We got to see the villagers in the area herd the cows up the roads of the Vosges Mountains. We enjoyed tasting wine and having cheese from the region.

Transport

Guides, drivers and staff

Quality of Experience

Exceptional wines & a stroll through Beaune (Passion Day)

France

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Picturesque Villages & Countryside in Burgundy

Dijon

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Cooking Class, Provencal Lunch and Local Market Tour in the Alpilles

France

Overall Rating
Activity Review

Such a fun experience and I highly recommend it.

Food

Transport

Guides, drivers and staff

Quality of Experience

Luberon Markets & Villages

France

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

A trip we’ll never forget! · France - Jun 3 - Jun 14, 2022

Traveler: Sarah H. - Local specialist: Simon Hardy

We had the most amazing trip to France because of Simon. He helped us plan out every detail. We enjoyed fantastic excursions, our favorites being a wine tour in Bandol & Cassis and a cooking course in Provence that was absolutely incredible in a Michelin starred kitchen! Simon was also available and incredibly responsive when I had a couple questions during our trip. I cannot say enough good things about Simon and the unforgettable trip he helped design for my family. Merci beaucoup Simon!!!!!!! read more

We had the most amazing trip to France because of Simon. He helped us plan out every detail. We enjoyed fantastic excursions, our favorites being a wine tour in Bandol & Cassis and a cooking course in Provence that was absolutely incredible in a Michelin starred kitchen! Simon was also available and incredibly responsive when I had a couple questions during our trip. I cannot say enough good things about Simon and the unforgettable trip he helped design for my family. Merci beaucoup Simon!!!!!!!

Hotel Reviews

Capelongue, a Beaumier hotel

Bonnieux

Overall Rating
Hotel Review

This hotel is AMAZING!!!!!!!!!!!

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Le Parisis Paris Tour Eiffel

Paris

Overall Rating
Hotel Review

We loved the location and our view of the Eiffel tower, the rooms are quite small and the bathrooms left a little to be desired (paint chipping in showers, a little unsightly).

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Reviews

Restaurant | Welcome gastronomic dinner in Aix en Provence

Aix-en-Provence

Overall Rating
Activity Review

Of all of the restaurants we enjoyed on our trip, this one was one of our least favorites.

Food

Guides, drivers and staff

Quality of Experience

Full-day Private Cassis & Bandol Rosé Wine Tour

France

Overall Rating
Activity Review

So fun! Great trip and beautiful views! Our guide was fantastic.

Transport

Guides, drivers and staff

Quality of Experience

Private exclusive cooking class, Spa and Dinner in Joucas

France

Overall Rating
Activity Review

This was our favorite excursion. We couldnt believe how hands on the chefs were and how much time they spent with us! Unfortunately there wasn’t enough time to use the spa, but the 7 course meal was amazing!!

Guides, drivers and staff

Quality of Experience

Evening Eiffel Tower Private Tour + skip-the-line tickets

Paris

Overall Rating
Activity Review

Wow! The eiffel tower at sunset was unbelievable! It is a MUST DO!

Guides, drivers and staff

Quality of Experience

Transfer from Paris hotel to Paris Charles de Gaulle (CDG)

France

Overall Rating
Activity Review

On time and pleasant! Also were prepared with car seats for our children which was very appreciated!

Transport

Guides, drivers and staff

Quality of Experience

Simon Hardy profile photo
Simon Hardy, local specialist, responded to this review:

Bonjour Sarah,
Merci beaucoup! Thank you very much for your very nice comments and suggestions! I am glad we could finally make this beautiful trip running in 2022, after having postponed it in Covid time..
I think your family will keep nice memories, maybe even the youngest ;)
Many thanks,
Simon

Not a Full-Service Travel Agency · France - May 26 - May 30, 2022

Traveler: Keya P. - Local specialist: Isabelle Voute

I worked with Isabelle on a 5 day trip to Cognac & Épernay, France for me, my husband, and two friends. I was confident in her planning until we arrived in France. Based on my experience, I would not recommend booking a trip through kimkim and here's why:

Sloppy planning: Three of the five nights of the trip, we discovered that we'd paid for a hotel room that should not have been booked. Initially five of us were traveling, but a couple of weeks before departure one person in our group... read more

I worked with Isabelle on a 5 day trip to Cognac & Épernay, France for me, my husband, and two friends. I was confident in her planning until we arrived in France. Based on my experience, I would not recommend booking a trip through kimkim and here's why:

Sloppy planning: Three of the five nights of the trip, we discovered that we'd paid for a hotel room that should not have been booked. Initially five of us were traveling, but a couple of weeks before departure one person in our group dropped out of the trip. Isabelle should have canceled his hotel rooms. She didn't.
The itinerary also left too much wasted time. We found ourselves having to "figure out what to do" to stay occupied. Well that's the point for me of using a service like kimkim. I expect them to figure it out for me.
Then the day we visited Épernay, Isabelle suggested we visit the Mercier house. It was closed. How did she not know that?

Using questionable vendors: We had three drivers for our various transfers between airports and hotels. Two of them were great: Aimee in Bordeaux and Moh in Paris, but then there was Claude. He drove us from Cognac to Bordeaux (2 hrs). He didn't speak any English. We don't speak any French. When he arrived at our hotel, he didn't even come inside to alert us that he'd arrived. A half hour after he was supposed to pick us up, my friend walked outside, saw him and asked him if he was there for us. Then he wasn't a very good driver. At one point he slammed on brakes so hard it sent all of us flying forward in the van. Not the way you want to wake up.

Poor choice of accommodations: I was disappointed with the hotel options. When we arrived it was obvious that there were probably better choices that could have been made. I had communicated to Isabelle that price was not a concern. I'd rather she'd put us in better hotels as opposed to having us pay for rooms we didn't need . In Paris we stayed at Hotel Bellechasse. I don't recommend it. The rooms are trash. They're entirely too small for two people to be inside at the same time. There's no where to plug up anything. And I actually got sick after eating the breakfast there. The hotel in Cognac, Hotel Chais Monnet was wonderful. I highly recommend that one. La Briqueterie in Épernay was ok. I think we ended up there because other hotels in the area were booked. The restaurant was very good.

I will not work with kimkim again. I would not recommend them to anyone. We have always worked with a travel agency for travel to Europe and I've never had such a poor experience before.

Isabelle Voute profile photo
Isabelle Voute, local specialist, responded to this review:

Hello Keya,

I am very surprised by your words, so let me take a minute to respond.
First of all I never heard from you while you were in France despite the phone number we provide in case of problem.
Regarding the cancellation of your friend, I did cancel the extra room and remove it from the total balance of the trip. Maybe the hotel did not cancel the room but we did not charge you for it.
Regarding the suggestion to go to Mercier House in Epernay, it was suggested by Moet… I guess you... read more

Hello Keya,

I am very surprised by your words, so let me take a minute to respond.
First of all I never heard from you while you were in France despite the phone number we provide in case of problem.
Regarding the cancellation of your friend, I did cancel the extra room and remove it from the total balance of the trip. Maybe the hotel did not cancel the room but we did not charge you for it.
Regarding the suggestion to go to Mercier House in Epernay, it was suggested by Moet… I guess you cannot trust their expertise  !
I responded to all your question, I just regret that we did not take the time to talk over the phone to make sure you knew what to do. I made restaurant reservations for the 4 of you, I have sent to you some helful practical guides with suggestions.
So, I am sorry that this review does not reflect the quality of this trip: reliable private drivers (one driver was not speaking English maybe because it was in Cognac on a bank holiday)... private tours, 4*5* hotels and a private 2h gourmet tour in Bordeaux… All on time, no issues, no phone call while the you were in France… .
Again I regret that you did not try to reach us during the trip as we provide an emergency phone number. We always try our best to exceed expectations of our travellers.

Regards,
Isabelle

Jonathan

Paris, Brussels, and Amsterdam · France - May 26 - Jun 4, 2022

Traveler: Jonathan S. - Local specialist: Isabelle Voute

Isabelle put together a fantastic trip for us. It was a great mix of guided tours and museum visits on our own. The accomidations selected were nice and centrally located to each of the city centers of Paris, Brussels, and Amsterdam. While we are usually a Hilton family, it was nice to stay in two boutique properties and then one hilton property on our trip. Great variety.
Our guides Gregori and Sarah were amazing. Gregori expertly guided us around Versailles and Sarah showed us... read more

Isabelle put together a fantastic trip for us. It was a great mix of guided tours and museum visits on our own. The accomidations selected were nice and centrally located to each of the city centers of Paris, Brussels, and Amsterdam. While we are usually a Hilton family, it was nice to stay in two boutique properties and then one hilton property on our trip. Great variety.
Our guides Gregori and Sarah were amazing. Gregori expertly guided us around Versailles and Sarah showed us Brussels' city center and many hidden gems along the way. The day trip to Bruges and Ghent was a great experience when in Belgium.
We did experience an issue where our guide canceled on us for a day trip in Amsterdam. While we were disappointed, the guide woke up ill and tried everything to rearrange our trip with another guide, although unsucessful. Life happens. The guide refunded our money immediately and Isabelle worked hard to ensure that we were still all set for our airpirt transfer two days later with the same guide. Everything ran smooth thanks to great planning and immediate assistnace when needed.
This was my second trip planned with kimkim. I have used another, similar travel agency in the past for three trips as well, but kimkim surpasses everyone else with value and personalization. We will be back for our next adventure and our trip left us wanting to explore more of France.
Thank you Isabelle.

Hotel Reviews

DoubleTree by Hilton Hotel Amsterdam Centraal Station

Amsterdam

Overall Rating
Hotel Review

Perfectly located next to the train station and city center. Fantastic amenities on site. They seemed to be completely overwhelemed for breakfast the morning that a ton of guests were getting ready to get on their cruise ship. They were out of key food items, glasses, coffee cups, water, ect. Other than that, it was a great experience. The executive lounge and bar staff were excellent.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Hotel des Galeries

Brussels

Overall Rating
Hotel Review

Decent hotel. While it is centrally located next to the galleries, you cannot get there by car; it is in a pedestrian zone. Also, the hotel is very small. No AC, so know that going in. While the weather was perfect, I like air movement so it doesn't get stuffy and sleeping with open windows in not for me.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Isabelle Voute profile photo
Isabelle Voute, local specialist, responded to this review:

Bonjour John!
Thank you for your nice review! It has been a pleasure to plan with you this great trip to Paris, Brussels and Amsterdam! I wish you a great summer!
A bientôt!
Best,
Isabelle

Jodi

Our trip to France was over 2 years in the ma... · France - May 27 - Jun 8, 2022

Traveler: Jodi P. - Local specialist: Joël Massé

Our trip to France was over 2 years in the making due to COVID delays. The wait was totally worth it. Joel curated our trip to our exact specifications. We visited 3 regions - Normandy, Alsace and Provence. In each of these locations he chose the accommodations, tour company’s, organized rental cars, train tickets and most of our transfers. I was grateful for his expertise in planning what was reasonable and what was not. There is absolute value for dollar in the expertise Joel... read more

Our trip to France was over 2 years in the making due to COVID delays. The wait was totally worth it. Joel curated our trip to our exact specifications. We visited 3 regions - Normandy, Alsace and Provence. In each of these locations he chose the accommodations, tour company’s, organized rental cars, train tickets and most of our transfers. I was grateful for his expertise in planning what was reasonable and what was not. There is absolute value for dollar in the expertise Joel provided to us.

Hotel Reviews

Le Grand Arbre B&B

Bayeux

Overall Rating
Hotel Review

Magical place! Beautiful, tranquil yet close to everything you would need. Beautiful spacious room. Incredible breakfasts and lovely hosts. If it is available - I would return with out hesitation.

Tips for future travelers

Free and easy secure parking. Your room is on the second level - so there would be stairs. It is truly like something from a story book.

Cleanliness & Comfort

Bed was very comfortable. Large walk in shower
Staff

Excellent communication and food
Authenticity & Character

Stunning, authentic character
Location

Just off the beat and path - but walkable

James Boutique Hôtel

Colmar

Overall Rating
Hotel Review

Modern and clean. Comfortable beds. Delicious buffet style breakfast.

Tips for future travelers

Perhaps - I think I would research accommodation that would have been a little closer to the city centre and with some character.

Cleanliness & Comfort

New and very clean
Staff

Spoke good English
Authenticity & Character

Modern and clean
Location

It was with in walking distance to where we wanted it to be - closer would have been better

Hôtel Le Mas Saint-Joseph 3*

Saint-Rémy-de-Provence

Overall Rating
Hotel Review

Lovely boutique hotel. Very clean and with in reasonable walking distance to grocery store, restaurant. Beautiful pool and lovely host and breakfast.

Tips for future travelers

It is a bit of a hike in the heat to walk to town. Parking is included and easy on site. The host is lovely and the pool was perfect.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

A la Villa des Artistes 3*

Paris

Overall Rating
Hotel Review

Very comfortable rooms. Large and comfortable.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Joël Massé profile photo
Joël Massé, local specialist, responded to this review:

Hello Jodi,
Thank you so much for the review that you posted on Kim Kim. I'm so glad that you enjoyed your trip after having waited for it for more than 2 years !
Your comments are very important for us as they help us to maintain and improve the quality of our services and suppliers. Be sure I'll share it with all the people who have contributed to the success of your trip !
Best
Joel

Hillary

Mom, daughter trip to South of France · France - May 26 - Jun 1, 2022

Traveler: Hillary S. - Local specialist: Simon Hardy

We planned 3 days in Avignon and 3 days in Aix-en-Provence. Simon prepared a perfect itinerary and we made the most of our limited time in each city. We flew into Paris, took the train to Avignon and rented a car. In Avignon, we visited the oldest winery (La Nerthe) at Chateauneuf du Pape, took a gourmet walking tour of the city with Julian and had time to explore the beautiful city on our own. On our way to Aix, we stopped in St. Remy and took an e-bike tour through the Alpilles natural... read more

We planned 3 days in Avignon and 3 days in Aix-en-Provence. Simon prepared a perfect itinerary and we made the most of our limited time in each city. We flew into Paris, took the train to Avignon and rented a car. In Avignon, we visited the oldest winery (La Nerthe) at Chateauneuf du Pape, took a gourmet walking tour of the city with Julian and had time to explore the beautiful city on our own. On our way to Aix, we stopped in St. Remy and took an e-bike tour through the Alpilles natural park and road to Les Baux de Provence. It was spectacular! In Aix, we spent the day with Nathalie, starting with a winery tour in the morning and touring the beautiful small towns in Luberon (Lourmarin, Roussilon and Gordes) in the afternoon. We finished our time in Aix with a cooking class that started with buying the ingredients in the local market, choosing a wine from a local winery and preparing the meal at our guide, Gilles, home. My daughter and I had the BEST time!

Simon included lots of great (very helpful) information in the travelbook, restaurant recommendations as well suggestions on sites to see in each town. It was a trip of a lifetime!!

Hotel Reviews

La Mirande

Avignon

Overall Rating
Hotel Review

Amazing experience for a mom-daughter stay. The hotel is centrally located, but as other travelers have noted, driving can be a harrowing experience. We couldn't figure out how to get through the pop up metal barriers when we arrived. After driving in circles through VERY narrow streets, we got through only because the barrier was down for the person in front of us. When we drove out the next day to visit a winery, we encountered the barrier at the bottom of the hill. Still unaware how to get past, we backed up the hill, inevitably scraping the side of a wall. When we walked back up to ask for help, the valet graciously walked us down and explained how to use the call box. That aside, the hotel property is spectacular and the staff were wonderful. Our room was spacious, very traditional French country decor. We were greeted with chocolate and fruit basket. No detail was spared! Breakfast in the morning was wonderful and lunch in the restaurant on the patio is a must! Highly recommend!

Cleanliness & Comfort

Staff

Authenticity & Character

Traditional French country
Location

Centrally located

5* Hotel Le Pigonnet

Aix-en-Provence

Overall Rating
Hotel Review

Amazing! The hotel is a 15 minute walk from the city center, however, the property is spectacular with beautiful gardens and fountains and pool. Our room was spacious and well appointed, breakfast in the garden was delightful and the staff were wonderful.

Cleanliness & Comfort

Staff

Authenticity & Character

The grounds are beautiful - nice relaxing breakfast in the morning and great to sit outside for a nightcap.
Location

Great location, but a bit far from the city center.
Activity Reviews

Bistronomic diner in Avignon

Avignon

Overall Rating

Visit of Chateau la Nerthe & Tasting

Avignon

Overall Rating
Activity Review

Camille was delightful! She was very knowledgeable about the history of the winery and explained the winery's AOC designation. Camille walked us through the cellar and explained the aging process for different wines. We concludes with a sampling of 7 different wines. Overall great experience.

Guides, drivers and staff

Quality of Experience

Gourmet tour of Avignon - Shared activity

Avignon

Overall Rating
Activity Review

Julian was a wonderful guide, very knowledgeable about the history of Avignon and local culture. We thoroughly enjoyed walking through the city sampling different foods and wines from the region.

Food

Visiting local shops and sampling different food
Guides, drivers and staff

Quality of Experience

Perfect amount of time and stops

Ebike tour in the Alpilles from St Remy

France

Overall Rating
Activity Review

We arrived at the bike shop and met our guide who set us up on our ebikes. We biked through the beautiful hillside; the pedal assist was perfect and we had no problem biking up steep hills. Our first stop was to see the view of Les Baux-de-Provence and then we road down town and walked around for ~30 minutes. The ride back was beautiful with water/snack stops on the way back. Overall, it was ~4 hours and ~30 miles. One of our favorite tours on our trip.

Guides, drivers and staff

Quality of Experience

Wine Tour in the Luberon Nature Park

Aix-en-Provence

Overall Rating
Activity Review

Initially we did not anticipate a full day tour, but realized it was broken down into two parts. Wine tasting in the morning and a tour of small towns in Luberon (Lourmarin, Roussillon and Gordes). It was a long day, but we absolutely loved see the beautiful villages. our guide, Nathalie was wonderful and we had ample time to walk around at each stop.

Transport

Guides, drivers and staff

Quality of Experience

Provençal Cooking Class in Aix-en-Provence

Aix-en-Provence

Overall Rating
Activity Review

The day started in the morning, walking through the local market and buying fresh produce, cheese and meat that we would use in our recipe. We then stopped at a local winery before making our way to our host/guides home. Gilles was a wonderful host, very knowledgeable about the local market, and regional cuisine. We had a great group and all worked together to prepare our meal.

Food

Transport

Guides, drivers and staff

Quality of Experience

Restaurant | Welcome gastronomic dinner in Aix en Provence

Aix-en-Provence

Overall Rating
Activity Review

Unfortunately, we did not have a great experience at this restaurant. While my daughter and I are pretty adventurous eaters, we did not enjoy this meal. The restaurant itself was beautiful and the staff were very attentive, but overall, I would not go back.

Food

Quality of Experience

Simon Hardy profile photo
Simon Hardy, local specialist, responded to this review:

Dear Hillary,
Thank you for this very detailed feedback about your trip to Provence, we are always interested in hearing about your overall experience and what you thought of our services. This is important for us and the following travelers!
See you maybe another time in another French region!
Kind regards,
Simon

Stephanie

Trip of a lifetime · France - May 24 - Jun 1, 2022

Traveler: Stephanie Y. - Local specialist: Joël Massé

We had a wonderful trip. Planning a multi-generational trip for 5 seemed daunting, but KimKim hooked us up with Joel and he worked tirelessly with us to plan the trip of a lifetime. We appreciate all he did and the knowledge he provided was invaluable. read more

We had a wonderful trip. Planning a multi-generational trip for 5 seemed daunting, but KimKim hooked us up with Joel and he worked tirelessly with us to plan the trip of a lifetime. We appreciate all he did and the knowledge he provided was invaluable.

Hotel Review

Hotel La Villefromoy 4*

Saint Malo

Overall Rating
Hotel Review

The staff and concierge were extremely helpful! They really understand the hospitality business much more than American staff.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Reviews

Cooking class in Tours

France

Overall Rating
Food

Guides, drivers and staff

Quality of Experience

Private Guided Tour of Mont Saint Michel

France

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Joël Massé profile photo
Joël Massé, local specialist, responded to this review:

Hello Stephanie and Ladies,
Thank you so much for your review on Kim Kim. I truly appreciate your comments, and that helps us to maintain the quality of our tours and suppliers.

Overall, the trip was good. We enjoyed the w... · France - Jun 1 - Jun 7, 2022

Traveler: Glenys K. - Local specialist: Simon Hardy

Overall, the trip was good. We enjoyed the wine experience, the cooking class was very good and Narde was a good guide. Our disappointment was the guide, Christian. He was charming, but his English was terrible. He is more of a driver than a guide. We had him for two days and did not learn a thing. In fact, I had to google things to try and understand what he was saying. Other than pointing out houses of famous people, such as eeljun (his version of Elton John) and hotels, which had... read more

Overall, the trip was good. We enjoyed the wine experience, the cooking class was very good and Narde was a good guide. Our disappointment was the guide, Christian. He was charming, but his English was terrible. He is more of a driver than a guide. We had him for two days and did not learn a thing. In fact, I had to google things to try and understand what he was saying. Other than pointing out houses of famous people, such as eeljun (his version of Elton John) and hotels, which had signs anyway, he had nothing to contribute. Really disappointing. He should NOT be guiding an English speaking tour.

Simon Hardy profile photo
Simon Hardy, local specialist, responded to this review:

Hello Glenys,
Thank you for your nice feedback about your trip to Southern France.
Concerning the issues with the driver, I am personally checking with our local provider about what went wrong with your group, currently asking him for clarifications. This is important for us and the following travelers.
I wish you a great time now that you are back in the US!
All my best,
Simon

Travelling stress-free · France - May 20 - May 27, 2022

Traveler: Samantha E. - Local specialist: Valentine Julien

Valentine was amazing at planning our trip. She took our suggestions and provided us with activities catered to our wishes.
From the food tours, the hotels, the city tours, the chauffeurs, everything was planned perfectly.
Valentine remained accessible and responded quickly to our inquiries throughout the trip.

I would 100% recommend to book with them if you are planning to visit a country that you are not familiar with. read more

Valentine was amazing at planning our trip. She took our suggestions and provided us with activities catered to our wishes.
From the food tours, the hotels, the city tours, the chauffeurs, everything was planned perfectly.
Valentine remained accessible and responded quickly to our inquiries throughout the trip.

I would 100% recommend to book with them if you are planning to visit a country that you are not familiar with.

Hotel Reviews

Hôtel Lorette - Astotel

75009

Overall Rating
Hotel Review

The hotel was placed closed to several cafes and restaurant and far enough from the noise of the city to enjoy our sleep. The breakfasts were to die for!! from the croissants to the cheese, it was a good way to start our days! The hotel was clean and the staff was very attentive to our needs. Our room was small but we wanted to cut the costs of trip - so no reason to complain!

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Yelo Hotel

Nice

Overall Rating
Hotel Review

Such a beautiful hotel! It was a bit hard to find but once we got in, we were in awe of the setup. The hotel is located walking distance from the old city and the beach. The room was just beautiful and great color scheme. The staff was very nice and welcoming. The morning breakfast was delicious and the dinning room was a beautiful as the rest of the hotel. I would recommend anyone going to Nice to stay at this hotel!!

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Reviews

Eiffel Tower Summit Ticket

Paris

Overall Rating
Activity Review

It was cold and rainy but the view was worth it.

Transport

We commuted but it was not hard to get there
Guides, drivers and staff

Quality of Experience

Marais Pastry and Chocolate Tour

Paris

Overall Rating
Activity Review

AMAZING! You get wayyyy more than worth the price of the activity. The tour guide (Thibault) was very knowledgeable and gave us a tour of the area as well as the allowing us to try the best pastries in the city. By the end of the tour our bellies were full and we were very satisfied. For any lovers of pastries, I would recommend this tour.

Transport

Guides, drivers and staff

Quality of Experience

Versailles Full Day bike tour

France

Overall Rating
Activity Review

It was a great was to see Versailles! The tour guide was not going to fast which made it easier for older travelers. We had an amazing group and bonded throughout the day. We first stopped at the market where we were able to get provisions for our picnic and see local vendors. Overall, the activity is a must if you like to know history and visit beautiful landmarks. The picnic was also a great addition to the activity and a great way to get to know the other travelers better. We ended the day at the Chateau the Versailles where we had the freedom to visit at our own pace. I wish I remembered the name of our guide but she was amazing and easy-going!

Transport

Guides, drivers and staff

Quality of Experience

Afternoon Nice Street Food Tour!

Nice

Overall Rating
Activity Review

Once again you get wayyy more than your money's worth. The food was divine and guide was so knowledgeable (unfortunately I forgot her name!). The guide gave us a tour of the area an it's history and made us taste the local delicacies. The tour ended with a generous meal that allowed to keep leftovers! Our group was so friendly and even with the rain everyone kept a positive and were willing to continue with the tour!

Transport

Guides, drivers and staff

Quality of Experience

A day in Monaco

France

Overall Rating
Activity Review

Monaco is beautiful! Our guide was knowledgeable of the area and stopped at the right locations to admire the view. The city was in preparation for the Grand Prix so we had the chance to see the buzzing city and admire beautiful cars! We also stopped at the parfum factory were we got to learn about the process of making parfum, sample several scents and visit the small village nearby where we found the most beautiful antique jewelry store. We had time to stop to eat were we enjoyed a delicious lunch under the warm sun! I would recommend to anyone who like me dreamed of going to Monaco one day.

Transport

Guides, drivers and staff

Quality of Experience

Cannes, Antibes and St Paul de Vence Tour 1/2 day tour

France

Overall Rating
Activity Review

We visited Cannes during the festival but unfortunately did not see any celebrities (!) However, were not disappointed by the view at the beach and being so close to the red carpet. St-Paul de Vence allowed us to see one of the most beautiful views in this calm neighborhood. We got to see several art galleries and many boutiques. The driver/guide was very knowledgeable of the area and very friendly.

Transport

Guides, drivers and staff

Quality of Experience

Valentine Julien profile photo
Valentine Julien, local specialist, responded to this review:

Bonjour Samantha,
Thank you so much for your detailed feedback!
It is so important for us to get some comments on each tours and especially our local guides.
It was a pleasure to organize your trip, and I am super happy to read that you spent a wonderful time in France. A lot of memories in mind!
See you soon!
Regards,
Valentine

The perfect 40th wedding anniversary trip to France · France - May 17 - May 29, 2022

Traveler: Susan P. - Local specialist: Isabelle Voute

The perfect 40th wedding anniversary trip to France!

Isabelle was incredible - patient with us as we worked through every detail of our trip, responsive when we ran into a snag, thoughtful in arranging both transportation and hotels that exceeded our expectations. Every request was met! At the end of a long day how wonderful it was to seamlessly check in to our hotel or walk to a fabulous restaurant all arranged in advance by Isabelle.

We thoroughly enjoyed an emotionally moving tour... read more

The perfect 40th wedding anniversary trip to France!

Isabelle was incredible - patient with us as we worked through every detail of our trip, responsive when we ran into a snag, thoughtful in arranging both transportation and hotels that exceeded our expectations. Every request was met! At the end of a long day how wonderful it was to seamlessly check in to our hotel or walk to a fabulous restaurant all arranged in advance by Isabelle.

We thoroughly enjoyed an emotionally moving tour of the D Day beaches in Normandy led by our private guide Valentin. On another day, a precious young man from Bretagne met us at Mont St Michel and kept us out of the crowds for an excellent tour leading up to the abbey.

From small group tours in Champagne with Thomas to biking through the vineyards of St Emilion with Remy, every day was an adventure. We saw the sunset over the Seine in Paris, the full moon rise over Le Marais, dined on a four course luncheon at LaCaronne in Rouen, gathered sand on the hallowed beaches of Normandy, tasted Grand Cru Classe A St Emilion wines, strolled the Blvd St Germaine, rode the metro in Paris to the St Ouen flea market, rented a car, rode the train, toured and tasted champagne from a boutique family vineyard. Just one fabulous moment after another!

Thank you, Isabelle, for taking care of each detail so we had no stress. You made this 40th anniversary trip one of a lifetime!

Hotel Reviews

Hotel D'Argouges 3*

Bayeux

Overall Rating
Hotel Review

A little bit rustic but with charming and entertaining hosts.

Relais & Châteaux Hostellerie La Briqueterie

Vinay

Overall Rating
Hotel Review

Well appointed with an extremely attentive staff.

Château Belmont Tours by The Crest Collection

Tours

Overall Rating
Hotel Review

Spacious and modern. What a treat! The staff was friendly and so kind!

Logis de la Cadène

Saint-Émilion

Overall Rating
Hotel Review

Spacious and historic. Beautiful view over St Emilion. The staff could not have been more accommodating and personal. We were very pampered!

Hôtel des Saints-Pères

Paris

Overall Rating
Hotel Review

Fabulous location. Attentive and personable staff.

Activity Reviews

Tour of D-Day Sites

Bayeux

Overall Rating
Activity Review

Valentin gave us an excellent tour!

Transport

Guides, drivers and staff

Quality of Experience

Mont-Saint-Michel Full day Tour

Bayeux

Overall Rating
Activity Review

Our guide kept us out of the crowds. He was with us for the first two hours. Guided us up to the abbey. From there we had a self guided audio tour.

Guides, drivers and staff

Quality of Experience

Day-trip to Champagne: Family Growers & traditional Lunch

France

Overall Rating
Activity Review

Thomas was the most easy going guide. Super knowledgeable. Let us go at our own pace. We were never rushed.

Food

Transport

Guides, drivers and staff

Quality of Experience

Self-guided visit of Chateau de Chenonceau

France

Overall Rating

Guided Wine and Bike Tour in Saint-Emilion

France

Overall Rating
Activity Review

Absolutely the most fun! Thomas was exceptional. Our group of international guests was delightful. Thomas made sure we were ok on the bikes as we rode from one vineyard to another. He never hurried us along. So relaxed and so so much fun!

Guides, drivers and staff

Quality of Experience

Isabelle Voute profile photo
Isabelle Voute, local specialist, responded to this review:

Bonjour Susan!
It was a pleasure planning this trip with you! And this year beeing very busy in France, I am so happy that everything was planned such in details upon your wishes! Make life easier :)!
I wish you a great summer and hope to help you planning an other trip in the future!
Best,
Isabelle

We had such an incredible time in France. Is... · France - May 26 - Jun 5, 2022

Traveler: Sunil S. - Local specialist: Isabelle Voute

We had such an incredible time in France. Isabelle was highly accommodating in our booking needs and we ended up with a near perfect itinerary. Every excursion was something we had no idea of what to expect, and we always left feeling quite impressed. We had just the right amount of time of self-exploration and leisure time with structured activities. My wife and I could simply focus on ourselves. It was much needed and want to thank Isabelle and rest of the kimkim team for the... read more

We had such an incredible time in France. Isabelle was highly accommodating in our booking needs and we ended up with a near perfect itinerary. Every excursion was something we had no idea of what to expect, and we always left feeling quite impressed. We had just the right amount of time of self-exploration and leisure time with structured activities. My wife and I could simply focus on ourselves. It was much needed and want to thank Isabelle and rest of the kimkim team for the experience.

Hotel Reviews

Hotel Baume

Paris

Overall Rating
Cleanliness & Comfort

Staff

Authenticity & Character

Location

Hotel Aquabella 4*

Aix en Provence

Overall Rating
Cleanliness & Comfort

Staff

Authenticity & Character

Location

Althoff Hotel Villa Belrose 5*

Gassin

Overall Rating
Hotel Review

Just stunning, the view, the service, the pool. Best hotel we've stayed at so far.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Hotel West End

Nice

Overall Rating
Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Reviews

Art and Architecture tour in Chic Vineyard

Aix-en-Provence

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Monaco, Eze and La Turbie Tour

France

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

We wish we had more time in Monaco and Eze (vs 30/40 mins). Maybe reduce by one stop to spend more time in the other areas?
Isabelle Voute profile photo
Isabelle Voute, local specialist, responded to this review:

Bonjour Sunil!
Thank you so much for taking the time to write this review and thank you for your great words!
It is always nice to hear travellers enjoying their trip!
I wish you a great summer to come and always here to help you for future trips in France or Europe!
Best,
Isabelle

Isabella was 1000% spot on with every detail ... · France - May 11 - May 18, 2022

Traveler: Stacey C. - Local specialist: Isabelle Voute

Isabella was 1000% spot on with every detail planned. I traveled with my mom and daughter to Paris and every day was perfectly planned. Isabella went above and beyond to make sure everything went smoothly. An example...we went to a wine and cheese pairing at a cheese shop. I briefly mentioned I was curious the wines they would be pairing cheese with as I am a wine enthusiast. I didnt make a big thing of it but was curious. When we arrived to the event, the host handed me a paper with the... read more

Isabella was 1000% spot on with every detail planned. I traveled with my mom and daughter to Paris and every day was perfectly planned. Isabella went above and beyond to make sure everything went smoothly. An example...we went to a wine and cheese pairing at a cheese shop. I briefly mentioned I was curious the wines they would be pairing cheese with as I am a wine enthusiast. I didnt make a big thing of it but was curious. When we arrived to the event, the host handed me a paper with the details of each wine, specifically saying it was for me because I had inquired. Every detail was perfect... I would absolutely use kimkim again, especially Isabella.

Hotel Review

Hôtel Edouard 7 Paris Opéra

Paris

Overall Rating
Hotel Review

Every single employee of the hotel was accommodating and on point with every detail. One day we had an early train out and they opened the restaurant for us in the morning about 45 minutes early just for us. The room was great. Not every outlet worked but I can deal with that....there were plenty.

Tips for future travelers

i have recommended to friends.

Cleanliness & Comfort

service was top notch
Staff

service was top notch
Authenticity & Character

service was top notch
Location

great shops and restaurants
Activity Reviews

Day-trip to Champagne: Family Growers & traditional Lunch

France

Overall Rating

Cheese and wine tasting in a Parisian cellar in the Marais

Paris

Overall Rating

Le Louvre Private Tour

Paris

Overall Rating
Activity Review

excellent tour guide

The "Pletzl" the Jewish District

Paris

Overall Rating
Activity Review

excellent tur guide

2CV Private Tour Paris Highlights (Private - 1h)

Paris

Overall Rating
Activity Review

fun experience. Hard to hear the driver.

Seine Cruise with Commentary

Paris

Overall Rating
Activity Review

good first day being tired!

Isabelle Voute profile photo
Isabelle Voute, local specialist, responded to this review:

Hello Stacey!
Thank you for this review! It was a pleasure for me and Trip My France to organize this trip for you, your mum and daughter!
I hope we'll have the opportunity to work with you on another trip in the future!
A bientôt!
Best,
Isabelle

Its been 2 weeks since we have got home from ... · France - May 7 - May 18, 2022

Traveler: Stephanie M. - Local specialist: Isabelle Voute

Its been 2 weeks since we have got home from our holiday in France and we are both still on cloud 9 from our experience there. The whole trip seemed to strike a perfect balance seeing a little from different areas. A little of the mediterranean, a little country in the medieval town of Avignon to ending in Paris. Dream trip and we couldn't be happier. Isabelle was great and so easy to work with. She's responsive and knows how to navigate around budgets and individual tastes with grace and patience.
We will be dreaming of this trip for YEARS to come!!

many many thanks
M&S Morneau

Isabelle Voute profile photo
Isabelle Voute, local specialist, responded to this review:

Bonjour Stéphanie!
Thank you so much for taking the time to post a review about your trip to beautiful France. We were happy to make you discover the French Riviera, Provence and Paris!
All the best and à bientôt in France!
Isabelle

Angela

Valentine planned the perfect trip to France ... · France - May 20 - May 27, 2022

Traveler: Angela K. - Local specialist: Valentine Julien

Valentine planned the perfect trip to France for us. The hotels were modern and clean, the activities were a lot of fun and catered to our instrest. She was also very quick to respond when we thought there was a mixup with a reservation and clarified things immediately. My best friend and I treated ourselves with this trip as a birthday and graduation present and we will definitely be booking with KimKim again 💙🤍❤ read more

Valentine planned the perfect trip to France for us. The hotels were modern and clean, the activities were a lot of fun and catered to our instrest. She was also very quick to respond when we thought there was a mixup with a reservation and clarified things immediately. My best friend and I treated ourselves with this trip as a birthday and graduation present and we will definitely be booking with KimKim again 💙🤍❤

Hotel Reviews

Hôtel Lorette - Astotel

75009

Overall Rating
Hotel Review

Simply amazing. Clean, comfortable and friendly staff.

Tips for future travelers

Book it.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Close to a lot of cool places

Yelo Hotel

Nice

Overall Rating
Hotel Review

Amazing. The breakfast was excellent, the hotel clean and smelled great and the staff very nice and helpful.

Staff

Authenticity & Character

Location

Easy to access. Lots of things around
Activity Reviews

Marais Pastry and Chocolate Tour

Paris

Overall Rating
Activity Review

Thibault was great! He not only took up around tasting great chocolate and pastries, he also new a lot about the history of France which was very interesting

Transport

Guides, drivers and staff

Quality of Experience

Versailles Full Day bike tour

France

Overall Rating
Activity Review

Amazing. Will def do it again :)

Transport

Guides, drivers and staff

Quality of Experience

Afternoon Nice Street Food Tour!

Nice

Overall Rating
Activity Review

Above all our expectations. Ali knows about food, wine and everything Nice. It was the absolute best experience and even made some great friends.

Transport

Guides, drivers and staff

Quality of Experience

A day in Monaco

France

Overall Rating
Activity Review

Ben was the nicest driver and tour guide. The scenery was absolutely breathtaking and he made the whole experience even more fun

Transport

Guides, drivers and staff

Quality of Experience

Cannes, Antibes and St Paul de Vence Tour 1/2 day tour

France

Overall Rating
Activity Review

Great tour, great day.

Transport

Guides, drivers and staff

Quality of Experience

Eiffel Tower Summit Ticket

Paris

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Valentine Julien profile photo
Valentine Julien, local specialist, responded to this review:

Bonjour Angela,
Thank you so much for your feedback, your comments are very helpful to keep organizing quality trips for our future travelers!
We hope to see you soon in other regions of France,
Have a great Summer,
Regards,
Valentine

Marla

Paris was everything we hoped it would be! · France - May 13 - May 20, 2022

Traveler: Marla G. - Local specialist: Sara Farhi

Our itinerary in Paris was everything we hoped it would be! Sara took the time to create exactly what we were looking for - a mix of culture, history, and food - that made my husband, my 12-year old and myself all smile. Sara stayed in touch with us during our trip to make sure everything went smoothly. The guides selected for us were absolutely excellent and we had the same guide more than once, to build off of the relationship we already established. Our itinerary was easy to follow and... read more

Our itinerary in Paris was everything we hoped it would be! Sara took the time to create exactly what we were looking for - a mix of culture, history, and food - that made my husband, my 12-year old and myself all smile. Sara stayed in touch with us during our trip to make sure everything went smoothly. The guides selected for us were absolutely excellent and we had the same guide more than once, to build off of the relationship we already established. Our itinerary was easy to follow and was the perfect mix of days filled with walking then offset by days with a bit of travel outside of Paris. And our hotel was a great match with thoughtful and friendly staff and centrally-located. Thank you, Sara...you made out dream trip a reality!

Hotel Review

Hôtel LOUISON

Paris

Overall Rating
Hotel Review

Charming boutique hotel with warm & friendly staff. Our room was quiet and relaxing. Breakfast was excellent...try the house-made yogurt! In the heart of the city, we were within walking distance of many great sites. Highly recommend!

Cleanliness & Comfort

We had a triple room and were very comfortable.
Staff

The staff are wonderful - friendly and genuine
Authenticity & Character

I love that there were only two rooms on our floor - when you open up the window, you get the most lovely birdsong!
Location

We walked EVERYWHERE from our hotel!
Activity Reviews

Evening Eiffel Tower Tour

Paris

Overall Rating
Activity Review

Having expedited access was SUCH a good thing, as lines get long at the tower! 5:30 was a perfect time for a guided tour - it wsd still very warm, but not too hot. And seeing the city from above was a perfect way to start our vacation and get a sense of where everything is...the Paris cityscape is everything you imagine it is :)

Transport

We met at a coffeeshop that was a 5 minute walk from the tower. Couldn't have been easier!
Guides, drivers and staff

Quality of Experience

Notre-Dame Cathedral & Sainte-Chapelle

Paris

Overall Rating
Activity Review

Saint-Chappelle is absolutely breath-taking! If you want to understand the power of stained glass as an architectural element of the cathedral experience, SC is one of a kind!

Transport

Guides, drivers and staff

Roberto was an absolutely excellent guide - so thoughtful and knowledgeable! He went out of his way to bring stories and extra books to help our 12-yr old daughter have a fantastic experience. I can't say enough about how much we enjoyed learning from and exploring with Roberto!
Quality of Experience

Day trip to le Mont Saint-Michel

Paris

Overall Rating
Activity Review

This is a long drive from Paris but absolutely worth it - there is not another experience like this!!! Le Mont Saint-Michel is unlike any other location in France!

Transport

We went with one other family - the van was a great size and very comfortable!
Guides, drivers and staff

We really liked Sarah - who is originally from the region and could add a layer of "living history" and remembrance to our experience!
Quality of Experience

Pastry & Chocolate tour in Saint-Germain-des-Prés

Paris

Overall Rating
Activity Review

This was SUCH a great experience! There are so many shops to choose from and many are so exclusive, it's hard to explore them in a meaningful way. This tour added to our understanding of the culinary values and pride of French chocolate and pastry making....and we dearly LOVED all the amazing tastes of this tour!

Transport

Guides, drivers and staff

We can 't say enough about Roberto - he clearly loves providing French culinary experiences (and has a collection of over 1500 cookbooks himself!). His depth of knoweldge and respect for the French traditions and innovations in chocolate and pastry made this an exceptionally fun experieince!
Quality of Experience

Perfume workshop in Paris

Paris

Overall Rating
Activity Review

What a fun, informational and unqiue experience in Paris! We learned so much from the master perfume maker who led our session! Our 12-year old daught had a fantastic time with us, and we all have a fantastic souvenier from our trip. We also learned a lot!

Transport

Guides, drivers and staff

The owner of Candor actually led our session - his passion and charm made the 2-hour experience absolutely delightful!
Quality of Experience

Château de Versailles & Giverny

Paris

Overall Rating
Activity Review

Giverny has my heart - the gardens were exception and Monet's house so meaningful to visit! Our guide gave an exception session of storytelling and information on our trip to Giverny, which added a wonderful layer of meaning. Versaille - in all it's grandeur - blew our 12-year old daughter's socks off :) And once again, our guide gave a wonderful guided tour that helps you understand the purpose and impact of all the oppulence,

Transport

Our bus driver was warm and friendly and the coach was very comfortable.
Guides, drivers and staff

Our guide had an exceptional level of knowledge....it brought both sites to live in a meaningful way.
Quality of Experience

Market visit & Cooking class in Chef's apartment

Paris

Overall Rating
Activity Review

This was an absolutely lovely experience in Paris - especially on our last full day. Chef Marthe is so warm and genuine. And her passion and wisdon related to ingredients and French cooking was wonderful to experience. The trip to the open market and the selection of foodstuffs led to all sorts of wonderful stories about food and farming in many regions of France. And our cooking session in Marthe's appartment was a wonderful way to learn more about food, family traditions, and Marthe's previous restaurant...all within the ambience of a true Parissienne apartment.

Food

The meal we all prepared together was fantastic! The chicken dish was a recipe from Chef Marthe's grandmother. And the zuchinni cerviche? Well....my daughter does not like zuchinni and she LOVED this dish! Everything was amazing. And had such special meaning for us. And Chef Marthe sent us the recipes so that we can make them again.
Transport

Walking the neighborhood and hearing about the various markets and stalls in Paris added another layer of appreciation of Paris as a living city.
Guides, drivers and staff

I so enjoyed our time with Chef Marthe. I would have loved to share a bottle of wine with her and here more of her stories!
Quality of Experience

The authenticity of it all was so appreciated!

The Louvre museum

Paris

Overall Rating
Activity Review

Our guide Anja made our first-ever trip to the Louvre a wonderful experience! The Louvre is so massive and overwhelming...the thoughtfulness by which Anja selected works for us to see and spend time with was amazing. And she built layers of connection and comparison between the works so that we could get a whole other layer of appreciation. No matter what aspect of the collection we asked about, Anja was a master of knowledge and so passionate about the works. I have a background in Art HIstory, and I was so impressed by her agility and depth of caring about the role the Louvre plays in the cultural history of not only France, but all of civilization.

Transport

Guides, drivers and staff

I can't say enough about the depth of Anja's art historical knowledge and - more importantly - passion and how that helped us connect with each piece we saw, in a VERY busy and chaotic environment.
Quality of Experience

Lifestyle tour of the Marais

Paris

Overall Rating
Activity Review

We loved strolling through the Marais district with our guide Roberto! He brought the history, culture and contemporary moments of the Marais to life for us....and shared some Parisienne off-the-beaten-path gems, too!

Guides, drivers and staff

Roberto tried to tailor the experience of his tours to each group he works with. So for us, he paid particular attention to our 12-year old daughter, to make sure she had a great time too. SO incredibly thoughtful!
Quality of Experience

Lifestyle tour of the Marais

Paris

Overall Rating
Activity Review

We loved strolling through the Marais district with our guide Roberto! He brought the history, culture and contemporary moments of the Marais to life for us....and shared some Parisienne off-the-beaten-path gems, too!

Guides, drivers and staff

Roberto tried to tailor the experience of his tours to each group he works with. So for us, he paid particular attention to our 12-year old daughter, to make sure she had a great time too. SO incredibly thoughtful!
Quality of Experience

St. Remy de Provence in April - Lovely! · France - May 2 - May 8, 2022

Traveler: Brenda C. - Local specialist: Valentine Julien

Our interchange with KimKim begin during our planning phase by working with Valentine and the team in establishing activities, locations and ideas to experience on our trip. With the help of the team, we selected a local hotel to use as our base to take day trips throughout the area.

The hotel selected was a very good recommendation by being responsive to most of our needs. They also free provided transportation to/from town since we chose not to have a rental car. The hotel facilities... read more

Our interchange with KimKim begin during our planning phase by working with Valentine and the team in establishing activities, locations and ideas to experience on our trip. With the help of the team, we selected a local hotel to use as our base to take day trips throughout the area.

The hotel selected was a very good recommendation by being responsive to most of our needs. They also free provided transportation to/from town since we chose not to have a rental car. The hotel facilities as well as the pool/spa were very nice and the staff was very friendly.

We had some 'not so great' experiences with afternoon and evening dining at the hotel. The dinner menu was a static Prix Fixe menu that did not change throughout the week of our stay. So after the first night, we did not have much dinner choices on site. The buffet breakfast was alway beautiful and plentiful, but again, offered the same daily choices.

Valentine also attempted to assist after the hotel scheduled a conference which had the break period immediately below our rooms resulting in lots of noise and smoke from cigarettes. It was too late to effect any changes but it was appreciated.

The daily tours that we chose where fun and cultural met our expectations - Sophie (forgot last name), Provence RÉverie was an excellent guide. She went above and beyond to ensure we had a great time and adjusted the schedule so that we would have time to visit St Rémy.

Our favorite day was the visit to the local market with Gilles Conchy of Provence-Gourmet. We determined a menu several minutes before our tour of the market of local produce, cheeses, and meats. Then off to the winery to select wine with lunch followed by arriving at the kitchen of a local chateau to prepare our lunch together under his classic instruction. We highly recommended for Gilles for anyone looking for a cooking and eating experience.

We also need to identify our driver to the train station in Avignon, Christophe Lano, Alpilleges Luberon Provence Transport. He delivered a present of wine from Valentine fromthe local vineyard we had just visited. Total surprise and was a wine we had tasted and enjoyed. Although we did not experience his ability as a guide, he was very informative on the way to the train station and I believe he would also make a great guide/driver for English speaking tourists.

One note - as tourists not used to traveling on French rail we experienced difficulty in ascertaining the actual itinerary on the train from Avignon to CDG as the tickets did not show where the train would actually stop. We were on an older train that did not have the digital readout showing the actual station and do not speak French. Unfortunately, we got off the train at the Disney stop rather than the airport stop and had to take a cab the rest of the way. Easy solution, but it would have been a bit less hectic if we had a 'tutorial' in riding the French train.

Overall we had a relaxing and fun time on our trip. Thanks to the entire team for your guidance!

Hotel Review

Le Vallon de Valrugues & SPA

St.-Remy-de-Provence

Overall Rating
Activity Review

Cooking Class, Provencal Lunch and Local Market Tour in the Alpilles

France

Overall Rating
Activity Review

Loved this opportunity to experience the market, find local produce and wine and then prepare a meal. Gilles is amazing!!

Food

Transport

Guides, drivers and staff

Quality of Experience

Butch

Provence - Can't Get Enough · France - May 2 - May 8, 2022

Traveler: Butch P. - Local specialist: Valentine Julien

Our experience and expectations started with outstanding support during the planning phase. We outlined our objectives and with Valentine and Team we worked through many options to create a memorable and most enjoyable trip.

They were especially helpful in recommending a location outside Avignon, in St. Rémy de Provence for our lodging. This allowed us to spend time in St Rémy and see and enjoy the small town of Provence.

The hotel selected was overall a very good recommendation. They... read more

Our experience and expectations started with outstanding support during the planning phase. We outlined our objectives and with Valentine and Team we worked through many options to create a memorable and most enjoyable trip.

They were especially helpful in recommending a location outside Avignon, in St. Rémy de Provence for our lodging. This allowed us to spend time in St Rémy and see and enjoy the small town of Provence.

The hotel selected was overall a very good recommendation. They provided transportation to/from town and it was very responsive. This was especially important to us since we did not have a rental car. The Spa and facilities were also very nice. Overall the staff was helpful and pleasant. On the negative side, when we arrived it was at the end of lunch and initially we were told that we would not be able to get any food. They did arrange for a platter and wine. Dinner was set menu - it would be helpful when arranging lodging for Americans not familiar with France to identify if a la carte menu is available.
Valentine also attempted to assist after the hotel scheduled a conference which had the break period immediately below our rooms resulting in lots of noise and smoke from cigarettes. It was too late to effect any changes but it was appreciated.

The Tours met our expectations - we wanted to visit small vineyards and were able to have a great experience with tasting and finding new wines that we liked. Sophie (forgot last name), Provence RÉverie was an excellent guide. She was passionate and knowledgeable about Provence and its history, food and wines. She went above and beyond to ensure we had a great time and adjusted the schedule so that we would have time to visit St Rémy. One of the highlights was our cooking class, presented by Gilles Conchy, Provence-Gourmet. He was superb and humorous. His tour of the market was instructive in the local produce, cheeses, and meats. The location for the class was fantastic. His patience with those of us who needed a bit more assistance was appreciated. Finally, the meal and wine we had topped off the experience. He should be highly recommended for English speakers who are looking for a cooking class.

We also need to identify our driver to the train station in Avignon, Christophe Lano, Alpilleges Luberon Provence Transport. He delivered a present of wine from Valentine fromthe local vineyard we had just visited. Total surprise and was a wine we had tasted and enjoyed. Although we did not experience his ability as a guide, he was very informative on the way to the train station and I believe he would also make a great guide/driver for English speaking tourists.

Overall transportation was excellent. On time and provided safe and timely travel. One note - as tourists not used to traveling on French rail we experienced difficulty in ascertaining the actual itinerary on the train to CDG as the tickets do not show where the train will actually stop. We were on an older train that did not have the digital readout showing the actual station and do not speak French. We heard a reference to Charles de Gualle and could not see any name of the station; and we made the mistake of getting off one station
early. In hindsight we should have know that it was too early to be a CDG.

Again, thanks for helping use create and enjoy a memorable trip.

Hotel Review

Le Vallon de Valrugues & SPA

St.-Remy-de-Provence

Overall Rating
Hotel Review

See my previous notes

Cleanliness & Comfort

Staff

Authenticity & Character

Location

availability to St Rémy
Activity Review

Cooking Class, Provencal Lunch and Local Market Tour in the Alpilles

France

Overall Rating
Food

Transport

Guides, drivers and staff

Quality of Experience

Our trip to the Rhone valley and the Luberon · France - May 4 - May 13, 2022

Traveler: Russ R. - Local specialist: Simon Hardy

Simon was very attentive and designed a wonderful trip for us. We visited Lyon, Avignon, the Luberon, and Marseille. It was a good balance of planned activities and free time for exploration on our own. Each stop had something memorable. In Lyon, the gastronomy walking tour peas our favorite. In Avingon, Pont de Gare and a side trip to Nimes. Both the cooking class and the e-bike tour were great, and staying in Roussillon was superb. We didn't have much time in Marseille so that was some... read more

Simon was very attentive and designed a wonderful trip for us. We visited Lyon, Avignon, the Luberon, and Marseille. It was a good balance of planned activities and free time for exploration on our own. Each stop had something memorable. In Lyon, the gastronomy walking tour peas our favorite. In Avingon, Pont de Gare and a side trip to Nimes. Both the cooking class and the e-bike tour were great, and staying in Roussillon was superb. We didn't have much time in Marseille so that was some place we'll have to return to on another trip.

Hotel Reviews

Le Clos de la Glycine

Roussillon

Overall Rating
Hotel Review

Roussillon is a stunning location and this hotel is right in the center of the town. Our room had a patio with a gorgeous view of the ochre cliffs and across the valley. It was a few weeks before prime lavender season but everything was lush and green. The room was spacious for the three of us. And breakfast on the terrace was delicious, plus the view...

Tips for future travelers

Our room had a hot tub (not all do), check so you can be prepared.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Hotel de l'Horloge

Avignon

Overall Rating
Hotel Review

Great location in Avignon, central, near the Pope's Palace. Breakfast was excellent.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Review

Cultural and culinary walking tour

Lyon

Overall Rating
Activity Review

Guide was amazing, very easy going, lots of interesting facts. He was also good at engaging the group. The tasting locations were all excellent as well. Learned a lot.

Transport

Guides, drivers and staff

Quality of Experience

Simon Hardy profile photo
Simon Hardy, local specialist, responded to this review:

Bonjour Russ, thank you very much for this detailed review and nice comment! I am glad you enjoyed and learned a lot during this trip to Southern France. I am glad your family enjoyed it too.
A bientôt in Marseille !
Simon

Carolyn

Our Food Tour and Versailles. Great! But... · France - Mar 29 - Apr 12, 2022

Traveler: Carolyn H. - Local specialist: Valentine Julien

Our Food Tour was terrific. The Versailles Tour was also a success. Wish we could have stayed longer to explore the huge garden. The Seine Cruise was a mess. The directions to collect tickets were wrong. We ran from Pier to Pier at least 4 times until someone in upper management finally took pity and worked us through the scan and get to hop on the boat.

The Mont St. Michel tour was where we really had problems. We were on an almost full coach and everyone but us were provided a headset... read more

Our Food Tour was terrific. The Versailles Tour was also a success. Wish we could have stayed longer to explore the huge garden. The Seine Cruise was a mess. The directions to collect tickets were wrong. We ran from Pier to Pier at least 4 times until someone in upper management finally took pity and worked us through the scan and get to hop on the boat.

The Mont St. Michel tour was where we really had problems. We were on an almost full coach and everyone but us were provided a headset and audio for the Long Journey. However Valentine booked us, we were transportation only. All that countryside and no history or awareness of what we were seeing. Those with the headsets purchased online with Viator so paid much less but got much better value.

For the price we paid I expected more concierge service from Valentine. The suggestion was to use the City Map app and we allowed plenty of time to walk to the tours but the Arc de Triomphe area from the app kept us going around and around. It would have been a higher level of service to reach out to us on our first day. Ask if we had questions. No sleep and automatically tuning into the process to hop on the subway or bus could have been resolved with a suggestion to take an Uber the first day since it was a walking tour. We had no idea the distance to travel and the narrow streets and many turns needed to take if walking.

To finish our extension we were to do a biking tour. It was 35 degrees and we were not prepared with outwear that fit that temperature. We reached out to Valentine responded with a request to cancel which she responded was not allowed. So that meant I needed to communicate with the Bike Tour Company and they were able to allow for a credit which I can now provide for guests visiting in July. This should have been the concierge service provided for a custom itinerary.

I don't believe Valentine knew enough about Paris to create this itinerary. The price did not match the level of service we received. I believe booking online with Viator would have provided the same level which was a huge disappointment. The phone service, we seemed to reach one fellow over and over who did help to answer our questions.

I am sad I am not able to recommend your company. The automation, texts, itineraries were state of the art. But in the end would I have been able to use you for my clients and my agency receive a commission, that I never did get an answer. And I do not see Valentine's level of service as one I expect for my clients.

Amazing tours and great moments! · France - May 2 - May 10, 2022

Traveler: enrique r. - Local specialist: Joël Massé

Our trip was simply amazing! Every tour was great and we had a lot of fun. Our gastronomic tour with Carole felt warmth and tailored made. She took us to a place we found more appropriate to our style.
The tour to the palace was also great, although it felt a little rushed.
But the idea to go to the south of France and visit the little towns around Avignon was simply amazing and it could not have been without the help of Joel. We were simply amazed by the beauty of Saint Remy the Provence,... read more

Our trip was simply amazing! Every tour was great and we had a lot of fun. Our gastronomic tour with Carole felt warmth and tailored made. She took us to a place we found more appropriate to our style.
The tour to the palace was also great, although it felt a little rushed.
But the idea to go to the south of France and visit the little towns around Avignon was simply amazing and it could not have been without the help of Joel. We were simply amazed by the beauty of Saint Remy the Provence, and the walled city in Avignon.

Thank you so much for all the help and we're definitely going back the next time we can!

Hotel Reviews

A la Villa des Artistes 3*

Paris

Overall Rating
Hotel Review

Wonderful hotel! The breakfast was delicious and everybody was kind to us.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

How centric it qas.

Hôtel Le Mas Saint-Joseph 3*

Saint-Rémy-de-Provence

Overall Rating
Hotel Review

We loved this place! And the owner was simply wonderful! She was very kind and charitable to us. The breakfast was delicious. The attention to detail was amazing. Definitely want to go back.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Reviews

Eiffel Tower Summit Ticket

Paris

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Luberon Markets & Villages

France

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Joël Massé profile photo
Joël Massé, local specialist, responded to this review:

Hello Enrique and Victoria,
Thank you so much for your review ! I'm so glad that you liked my native region of Provence ! You're most welcome as soon as you want to come back!
Joël

Everything was excellent. · France - Apr 7 - Apr 20, 2022

Traveler: Diane B. - Local specialist: Valentine Julien

Everything was excellent. Our travel agent, Valentine, provided service above expectations (Trip My France/Objectif France).
Jeremie with Authentica gave a great tour of Burgundy countryside.
Lyon Food Tours/Lyon Original Tours was fun and informative. Our guide was lovely.
We were unable to use the full day bike rental due to rain and did not get reimbursed, which is disappointing, but the only part of the trip that wasn't perfect.
All transfers where excellent: AJR Annecy, Michael... read more

Everything was excellent. Our travel agent, Valentine, provided service above expectations (Trip My France/Objectif France).
Jeremie with Authentica gave a great tour of Burgundy countryside.
Lyon Food Tours/Lyon Original Tours was fun and informative. Our guide was lovely.
We were unable to use the full day bike rental due to rain and did not get reimbursed, which is disappointing, but the only part of the trip that wasn't perfect.
All transfers where excellent: AJR Annecy, Michael from Passport Bourgogne was excellent, Nussi Taxi, Limo 013.
Happy with our accommodations at Spendid Hotel Annecy, Les Remparts Hotel Et Demeures Historiques, Globe Et Cecil Hotel. They were all within walking distance to many sites, which we requested.
We would use again, we will and have recommended to friends.

Valentine Julien profile photo
Valentine Julien, local specialist, responded to this review:

Bonjour Diane,
Thank you so much for your lovely comments!
I am glad that you envoyed your trip to France and your stay at your Friend's House in the Vaucluse region.
We apologize for the bike tour in Annecy, our provider applied a strict refund policy. Since this issue happened, we tried to negociate a better cancellation policy with them, for our future travelers.
We hope to welcome you again in France,
Wish you a good Summer season!
Valentine

Expert Planning for Stress Free Vacation! · France - Apr 6 - Apr 12, 2022

Traveler: Adrian D. - Local specialist: Valentine Julien

Everything from planning to the actual travel days were stress free. We were able to completely relax and follow the small group excursions that were conducted with excellent driver/guides.

The planned days and routes gave us enough excursion and relaxation time throughout our trip.

I highly recommend kimkim for your personally curated vacation! read more

Everything from planning to the actual travel days were stress free. We were able to completely relax and follow the small group excursions that were conducted with excellent driver/guides.

The planned days and routes gave us enough excursion and relaxation time throughout our trip.

I highly recommend kimkim for your personally curated vacation!

Hotel Review

La Villa Nice Promenade

Nice

Overall Rating
Hotel Review

Location was close to the beach bit not to the shopping areas closer to old town. Rooms were nice and was very charming. Staff was excellent.

Cleanliness & Comfort

Cozy rooms.
Staff

Very friendly and helpful
Authenticity & Character

Decor
Location

We wished it was closer to old town.
Activity Review

Afternoon Nice Street Food Tour!

Nice

Overall Rating
Valentine Julien profile photo
Valentine Julien, local specialist, responded to this review:

Bonjour Adrian,
Thank you so much for your review! I am glad that you enjoyed your short getaway on the French Riviera:) Your comments and reviews are indispensable for us to maintain and consistently improve the quality of our trips and services. For the future, I will definitely choose Hotels closer to the Old Town.
Have a lovely Summer, see you soom in France!
Regards,
Valentine

Amazing experience · France - Apr 8 - Apr 16, 2022

Traveler: Rob W. - Local specialist: Valentine Julien

This trip was amazingly easy to arrange, reasonably priced, and unforgettable. We got to see everything on our wish list. The hotels were great. Transportation was arranged. We couldn’t have asked for more. Our KimKim contact knew her stuff and really came through for us! We are very happy.

Valentine Julien profile photo
Valentine Julien, local specialist, responded to this review:

Hello Rob,
Thank you so much for taking the time to post a review about your father-daughter trip to beautiful France. We were happy to make you discover Paris, authentic Normandy and Loire Valley Chateaux.
All the best and à bientôt in France!
Valentine

Valentine worked with me to create an amazing two week solo trip to France!! · France - Apr 12 - Apr 24, 2022

Traveler: Jamie C. - Local specialist: Valentine Julien

Valentine worked with me to create an amazing trip to Bordeaux, Tours (Loire Valley) and a quick stop in Paris. My accomodations were perfect - apartment style w/kitchens in residential areas. My apartment in Tours (Central Parc Tours) was breathtaking. Open, bright and looking right over a beautiful park. I did not rent a car and wanted to be able to walk everywhere and feel comfortable as a solo, female traveler. Valentine nailed it!!!!

I opted for several small group and private... read more

Valentine worked with me to create an amazing trip to Bordeaux, Tours (Loire Valley) and a quick stop in Paris. My accomodations were perfect - apartment style w/kitchens in residential areas. My apartment in Tours (Central Parc Tours) was breathtaking. Open, bright and looking right over a beautiful park. I did not rent a car and wanted to be able to walk everywhere and feel comfortable as a solo, female traveler. Valentine nailed it!!!!

I opted for several small group and private tours of the cities, wineries and surrounding towns. All of my guides were outstanding and I thoroughly enjoyed each of the trips. Ate, drank, laughed and explored some amazing regions.

Thank you Valentine for making this such a memorable trip (and on short notice). I look forward to working with you again on my next trip to France.

Jamie

Hotel Review

Central Parc

Tours

Overall Rating
Hotel Review

As I mentioned in my overall review - the location and individual apartment were fabulous!! Amazing location overlooking one of the most beautiful parks. Easy to walk to everything - food, shops, dining, stores. The staff were very helpful and friendly. I will DEFINITELY be staying here again!!

Location

Overlooks the most beautiful park!! And, close to everything...walkable.
Cleanliness & Comfort

Immaculate!!!
Staff

Very communicative and helpful suggestions
Authenticity & Character

Activity Review

Landmarks of Bordeaux

Bordeaux

Overall Rating
Activity Review

My guide was wonderful - very informative, personable. Also had great suggestions for other activities.

Guides, drivers and staff

Quality of Experience

Valentine Julien profile photo
Valentine Julien, local specialist, responded to this review:

Bonjour Jamie,
Merci beaucoup for your feedback and kind comments! As a usual solo-trip lover, I was super happy to work on your last-minute trip and advise safe serviced apartments and amazing local guides.
I wish you a healthy and lovely end of the year and à bientôt for a new adventure in France :)!
Best,
Valentine

Our trip from Brussels to France was terrific... · France - Apr 2 - Apr 20, 2022

Traveler: Madelyn I. - Local specialist: Isabelle Voute

Our trip from Brussels to France was terrific. The itinerary was very doable with different things and tours each day and attention to helping us get from train to hotel and to place as well as to care rental. We thoroughly enjoyed the trip and the advice we received from Isabelle. The guides and transfers were handled by folks that Isabelle knew and had worked with previously so we were very comfortable with each.

Our only suggestion is to have a bit more information on the road book... read more

Our trip from Brussels to France was terrific. The itinerary was very doable with different things and tours each day and attention to helping us get from train to hotel and to place as well as to care rental. We thoroughly enjoyed the trip and the advice we received from Isabelle. The guides and transfers were handled by folks that Isabelle knew and had worked with previously so we were very comfortable with each.

Our only suggestion is to have a bit more information on the road book instead of relying on "see voucher" as not all vouchers provided the same level of detail. In particular - in a city where there are multiple train stations, indicate which station the ticket ends in - we had confusion with one situation where our train made an unexpected change.

Otherwise -- I would highly recommend Isabelle in particular and Kimkim in general.

Thanks for a great time.

Activity Review

Contemporary Food Tour in the Marais & Beyond

Paris

Overall Rating
Activity Review

Guide was terrific and the experience was unique - great job Phillippe.

Guides, drivers and staff

Quality of Experience

Isabelle Voute profile photo
Isabelle Voute, local specialist, responded to this review:

Hello Madelyn!
Thank you for this review! It was a pleasure for me and Trip My France to organize this trip for you.
Thanks for your feedback concerning the partners involved in the success of your experience as this information is very precious and allows us to provide quality services to our travelers.
I hope we'll have the opportunity to work with you on another trip in the future!
A bientôt!
Best,
Isabelle

We spent 3 weeks in France with my family of ... · France - Mar 18 - Apr 8, 2022

Traveler: Kassie T. - Local specialist: Simon Hardy

We spent 3 weeks in France with my family of four! I love to plan and research but it was becoming too time consuming so I reached out to KimKim. They connected us to Simon, who completed a full 3-week itinerary for us - including hotels, train, transfers, and tours and experiences. It was fun picking and choosing what our family wanted from the options given. Simon then booked everything for us after we had finalized our selection. I am writing this out in the review because to be... read more

We spent 3 weeks in France with my family of four! I love to plan and research but it was becoming too time consuming so I reached out to KimKim. They connected us to Simon, who completed a full 3-week itinerary for us - including hotels, train, transfers, and tours and experiences. It was fun picking and choosing what our family wanted from the options given. Simon then booked everything for us after we had finalized our selection. I am writing this out in the review because to be honest, I really didn't understand how KimKim works. This is how it works. I can't imagine how many hours I saved with Simon planning and then booking everything for us.

Our trip was amazing - we refer to it as a YOLO trip!! We thoroughly enjoyed experiencing all different parts of France - a country of many countries. While on our trip, Simon checked in on us and we even met him when in Marseilles.

I don't know if I will ever go back to planning trips now that I know it is so easy with KimKim!
5 stars - all the way!

Hotel Review

Edgar Suites Paris Louvre - Bellan

Paris

Overall Rating
Hotel Review

Perfect for our family of 4. More space than a typical hotel room and great location. My only downfall would be the 3 flights of stairs with luggage, but hey, we expected that!

Tips for future travelers

3 flights of stairs

Location

Cleanliness & Comfort

Authenticity & Character

Activity Review

Electric Bike tour of Paris' Hidden Gems - Small-group

Paris

Overall Rating
Activity Review

Favorite activity in Paris!

Simon Hardy profile photo
Simon Hardy, local specialist, responded to this review:

Hello Kassie,
Thank you so much for your nice comment! In 3 weeks' time, you indeed had many occasions to rediscover France and its multicultural faces - a country of many countries as you say!
I am glad your family enjoyed it too. It was really nice meeting you guys in Marseille, right in the middle of your itinerary.
Don't hesitate to use Kimkim for other trips, and maybe see you another time in France!
A bientôt, Simon

Magnificent trip to Paris,Normandy, and Loire Valley · France - Sep 21 - Sep 30, 2021

Traveler: Robin c. - Local specialist: Laurence Vuillemin

I thought I had reviewed this trip, so sorry! This was a Fabulous trip. Our local specialist, Laurence V. Of Paris tu Jours, scheduled a daily itinerary that was perfection. She asked initial preferences and then crafted a personalized vacation for our group of 4 adults. She lined up our private transportation, train tickets, private tours for each locale. Everything was perfect and we cannot pick a favorite. Our favorite hotel in Paris was Hotel Madame, in the Latin quarter. The staff was... read more

I thought I had reviewed this trip, so sorry! This was a Fabulous trip. Our local specialist, Laurence V. Of Paris tu Jours, scheduled a daily itinerary that was perfection. She asked initial preferences and then crafted a personalized vacation for our group of 4 adults. She lined up our private transportation, train tickets, private tours for each locale. Everything was perfect and we cannot pick a favorite. Our favorite hotel in Paris was Hotel Madame, in the Latin quarter. The staff was so friendly , delicious breakfast each morning. Our goal in coming to France was to visit Normandy, but we loved each experience at Mont St Michelle, and the Loire valley. Hopefully we will be able to return one day and will be sure to contact Laurence Vermillion for planning our trip, Robin Connelley

NORMANDY COAST & LOIRE VALLEY · France - Jan 14 - Jan 23, 2022

Traveler: SIMON B. - Local specialist: Valentine Julien

Valentine was amazing!
She solved every detail of our trip including Covid issues!
Great trip, great experience! read more

Valentine was amazing!
She solved every detail of our trip including Covid issues!
Great trip, great experience!

Hotel Review

Grand Hotel du Luxembourg 4*

Bayeux

Overall Rating
Valentine Julien profile photo
Valentine Julien, local specialist, responded to this review:

Muchas gracias Simon! It was a pleasure to organize your last-minute trip to France in Normandy & Loire Valley. We hope to welcome you again during Spring or Summer time! Maybe on the iconic French Riviera or the breathtaking French Alps?
All the best,
Valentine

Highly recommend Valentine with Kimkim for your trip to France · France - Nov 19 - Nov 30, 2021

Traveler: Gordon G. - Local specialist: Valentine Julien

Valentine with Kimkim was professional and wonderful to work with as well as the individuals she had set up for our private transfers and lodgings. The lodging selections were superb, safe and beautiful. The logistics were perfect. We traveled by plane, trains, a rental car for six days and private transfers in between. Everything went like clockwork! I told Valentine what I wanted to see and do in France and what my budget was and she helped plan a perfect family vacation.

Valentine Julien profile photo
Valentine Julien, local specialist, responded to this review:

Bonjour Gordon, Tara & Eloise,
Thank you very much for your feedback!
It was a pleasure to organize your Thanksgiving family trip to Paris, Normandy & the Loire Valley.
I wish you some Happy Holidays and do not hesitate to talk about the beauties of France to your entourage! See you soon maybe in an other destination, why not Switzerland? :)
Regards,
Valentine

Karen

Memorable trip to the South of France · France - Oct 16 - Oct 30, 2021

Traveler: Karen F. - Local specialist: Simon Hardy

I can't thank Simon and Ambre Marie enough for all their planning and recommendations for our group! Everything was truly wonderful, from when we arrived in Marseille to our last night in Eze. Our guides throughout the week - LuLu, Arthur, Alex, Nathalie and Stephan - were all excellent, and the towns and locations visited spectacular. A highlight for us all was Captain Laurence, on our boat tour out of Marseille - she is wonderful. Our first dinner in Marseille at Restaurant Une table au... read more

I can't thank Simon and Ambre Marie enough for all their planning and recommendations for our group! Everything was truly wonderful, from when we arrived in Marseille to our last night in Eze. Our guides throughout the week - LuLu, Arthur, Alex, Nathalie and Stephan - were all excellent, and the towns and locations visited spectacular. A highlight for us all was Captain Laurence, on our boat tour out of Marseille - she is wonderful. Our first dinner in Marseille at Restaurant Une table au Sud was truly memorable - we would definitely recommend this restaurant! And we cannot forget the Olive Oil Tasting/Cooking Class at Moulin Sant Jean in Fontvieille - another high point! Chateau Eze we will remember as a highlight of the trip, along with the fabulous dinner at the hotel restaurant on our last evening.

Accomodations: The Intercontinental in Marseille was beautiful and the food and service very good. La Maison Dauphine in Aix was the perfect guest house for the six of us. I would be sure when booking that your customers are aware that there is no lift - fine for us, but could be an issue getting to the third floor for some. Véronique was a gracious host, assisting us with restaurant suggestions and reservations. La Divine Comédie in Avignon was beautiful, but we would not recommend it. We are dog lovers, but huge weimaraners trying to sit on your chair while you're eating breakfast in the dining room did not seem appropriate when paying luxury prices. On our first night, having toured all day and bearing wine and cheese from our travels, we asked to utilize some utensils and plates, which were provided but at a fee per person - again seems out of line with the price point. We were also sitting in the garden at 5PM in the afternoon when one of the staff came out to tell us we were being too loud ( I know - Americans!). If it was late in the evening, a fair concern, but at 5PM in the afternoon? It was also VERY difficult for the guides to find us and to load and unload luggage at this location.

Overall, we couldn't have been happier with this long planned/delayed trip for our group. Many thanks for your thoughtful understanding of the type of experience we were hoping for - you definitely delivered! Best: Karen, Tom, Maggie, Brian, Jack and Kandy

Simon Hardy profile photo
Simon Hardy, local specialist, responded to this review:

Dear Karen,
Thank you for your feedback about your trip to Southern France, we are always interested in hearing about your overall experience and what you thought of our services. This is important for us and the following travelers!
Concerning the issues with the accommodation in Avignon, I will personally check with our local provider what went wrong with your group.
Ambre and I are happy that you enjoyed the services of our local guides and drivers.
I wish you a great time now that you are back in Montana!
All my best,
Simon

Our trip was wonderful and we will use kimkim... · France - Oct 3 - Oct 19, 2021

Traveler: Craig S. - Local specialist: Valentine Julien

Our trip was wonderful and we will use kimkim again. Valentine is great to work with and the kimkim team was very responsive before and during the trip. The drivers who provided the transfers deserve a special thank you as they took care of us. The hotels that Valentine chose were great! The Villa Florentine in Lyon, and the Hotel Imperial Palace in Annecy were wonderful. The Abbaye De Maizieres in Beaune took us back in time for sure. The people of Beaune were very warm and friendly. ... read more

Our trip was wonderful and we will use kimkim again. Valentine is great to work with and the kimkim team was very responsive before and during the trip. The drivers who provided the transfers deserve a special thank you as they took care of us. The hotels that Valentine chose were great! The Villa Florentine in Lyon, and the Hotel Imperial Palace in Annecy were wonderful. The Abbaye De Maizieres in Beaune took us back in time for sure. The people of Beaune were very warm and friendly. We were very comfortable there. The location, staff and rooms are 5 of 5 stars. Next time we go to Lyon we would stay in the newer part of Lyon as the older section was a bit uncomfortable at night.

Valentine Julien profile photo
Valentine Julien, local specialist, responded to this review:

Bonjour Neida & Craig,
Thank you very much for your feedback and kind comments!
I am glad you liked the selection of locations, charming boutique hotels & the services of our local chauffeurs. I wish you a healthy and lovely end of the year. À bientôt in France & Europe!
Best regards,
Valentine

Our trip to France was awesome. Kimkim put m... · France - Sep 29 - Oct 8, 2021

Traveler: Kathleen C. - Local specialist: Joël Massé

Our trip to France was awesome. Kimkim put me in touch with Joel who put together a perfect trip for us. He listened to me and executed exactly what we wanted. He was unfamiliar with a couple of our requests but set out to find options for us and delivered an experience of a lifetime! Huge thanks! Online travel agent.... worked for me!!!

Joël Massé profile photo
Joël Massé, local specialist, responded to this review:

Hello Kathleen,
Thank you so much for your great review. Indeed, we were not familiar with the possibilities of horseriding in South Corsica, but I had a good feeling with Marina and I knews it would "fit" well with you and Joey. Do not hesitate to talk about Provence and Corsica and their beauties around you!
Best
Joel

Enjoyed our small group tours that were set u... · France - Sep 18 - Oct 6, 2021

Traveler: Lucia D. - Local specialist: Isabelle Voute

Enjoyed our small group tours that were set up for us by Isabelle with the Local independent tour guides

Isabelle Voute profile photo
Isabelle Voute, local specialist, responded to this review:

Hello Lucia!
Thanks for your trust and your feedback!
I will be happy to see you maybe another time in France!
A bientôt!
Isabelle

Isabelle is Amazing · France - Sep 18 - Oct 6, 2021

Traveler: Josephine L. - Local specialist: Isabelle Voute

Isabelle did an amazing job at putting a memorable trip together for us. Everything went so smooth. The hotels were excellent everywhere. Can't say enough about the wonderful private tours, all the guides were 1st class.
Isabelle took all our requests, wishes and even apprehensions into account when helping us plan the trip. Everything was well timed, we never felt rushed and had plenty of time to really experience the places we visited.
Had the trip of our dreams. Merci Beaucoup!

Isabelle Voute profile photo
Isabelle Voute, local specialist, responded to this review:

Bonjour Josephine!
Thanks very much for your feedback and kind comments.
I wish you a healthy and lovely end of the year and à bientôt for a new adventure in France :)!
Best regards,
Isabelle

Beatrix

Wow! Experience of a Lifetime · France - Aug 31 - Sep 9, 2021

Traveler: Beatrix P. - Local specialist: Isabelle Voute

Such an amazing thing to get to take in some of the most famous places and experiences in Paris! We spent 10 whirlwind but incredible days exploring all that Paris has to offer! Absolutely loved the Seine dinner cruise, Monets Garden, Versailles, the Louvre, Sacre Couer, Montmartre was an adorable village, and so much more! The food, pastries and wine and pretty much everything we ate and drank was amazing! Even at the tiny sidewalk cafes. We did a walking food tour that was a blast and... read more

Such an amazing thing to get to take in some of the most famous places and experiences in Paris! We spent 10 whirlwind but incredible days exploring all that Paris has to offer! Absolutely loved the Seine dinner cruise, Monets Garden, Versailles, the Louvre, Sacre Couer, Montmartre was an adorable village, and so much more! The food, pastries and wine and pretty much everything we ate and drank was amazing! Even at the tiny sidewalk cafes. We did a walking food tour that was a blast and really enjoyed all of the open air food markets.
The metro has an app and was very easy and affordable to use. The Catacombs was a mind blowing experience but not for those that are claustrophobic! We ended up at the large famous flea market on the north end of Paris on a Monday but half the vendors were closed, so not a highlight. Many things can be touted yourself instead of having a guide - like the covered passages of Paris or your own audio guide of the Louvre if you’re looking to cut costs, but the guides with the tours were all highly knowledgeable and professional and we learned a lot from them.
The hotel staff was friendly but the beds and pillows were extremely uncomfortable and the hotel, while in a great neighborhood was a ways away from the Eiffel Tower and some of the more visited places. (Mercure)
Altogether however, with transportation covered from airport and back and reservations made for us by Isabelle for tours and some dinners, it was a very stress free trip of a lifetime!

Isabelle Voute profile photo
Isabelle Voute, local specialist, responded to this review:

Thank you Tracey and Stephen for this review! It was a pleasure for me and Trip My France to organize this trip for you.
Thank you for your feedbacks, it's definitely essential for us to have these comments (both positive or negative), that help us to control, maintain and improve the quality of our services and suppliers (guides, drivers, hotels...).
A bientôt!
Isabelle

Sara

Isabelle is a STAR! · France - Aug 14 - Aug 20, 2021

Traveler: Sara J. - Local specialist: Isabelle Voute

This was a great trip! Isabelle was able to pull this together for us very last minute and she did not disappoint! We loved the itinerary and thought it the perfect getaway! Thank you!

Isabelle Voute profile photo
Isabelle Voute, local specialist, responded to this review:

Thank you Sara and Mark for this great comment and happy that you enjoyed your trip to France!
We will be happy to host you again in France or Europe! I wish you a great end of the summer!
A bientôt!
Isabelle

Great Trip . . . A few constructive comments · France - Feb 15 - Feb 20, 2020

Traveler: Mary R. - Local specialist: Joël Massé

Overall this was a wonderful trip, and we were very pleased with our accommodations at Hotel a la Villa des Artistes in the Montparnasse area. That Les Jardins de Luxembourg was walking distance made it even lovelier.

All of our guides through Localers were extremely knowledgeable. We do want to offer a bit of constructive feedback regarding the Treasures of the Marais walking tour with
Patrick. I was at first reluctant to book this tour during discussions with Joel because I felt it... read more

Overall this was a wonderful trip, and we were very pleased with our accommodations at Hotel a la Villa des Artistes in the Montparnasse area. That Les Jardins de Luxembourg was walking distance made it even lovelier.

All of our guides through Localers were extremely knowledgeable. We do want to offer a bit of constructive feedback regarding the Treasures of the Marais walking tour with
Patrick. I was at first reluctant to book this tour during discussions with Joel because I felt it would not be of much interest to our daughter, but he assured me that we would enjoy the historic aspects of the traditional Jewish community and the LGBTQ communities. The tour was far more about the French royalty and aristocracy than it was about the historic communities. Our itinerary also stated that we would be offered a midway stop at a traditional French and local cafe for a hot beverage — this did not happen. I felt that while Patrick was very knowledgeable, he was not reading his audience well at all.

While we found our Louvre guide, Melanie, did a great job, we found the itinerary description misleading. When we were told that we would have a private, after hours tour, we expected that the museum would be closed except for small private tours. This was not the case as the museum was open to the public at this time. I think you should be more accurate in the description of this tour. The term “after hours” has definite connotation.

I do want to offer a special accolade to our guide for Musee D’Orsay and L’Orangerie, Victor. He brought great insight and wonderful narrative to his tour with us. His passion and knowledge were outstanding. I am very glad that we were able to enjoy these two museums that highlight the Impressionists since Giverny was not an option at this time of year.

Joël Massé profile photo
Joël Massé, local specialist, responded to this review:

Bonjour Mary,
I want to thank you for taking the time of sending us your feed-back upon your recent past trip in Paris. These comments and reviews are indispensable for us to maintain and consistently improve the quality of our trips and services.
While I'm glad to see that you had a global very positive experience, I'm a bit concerned by your disappointment for the tours in Le Louvre Museum and Le Marais district. For Le Louvre, I had specified in the description that it was a small group... read more

Bonjour Mary,
I want to thank you for taking the time of sending us your feed-back upon your recent past trip in Paris. These comments and reviews are indispensable for us to maintain and consistently improve the quality of our trips and services.
While I'm glad to see that you had a global very positive experience, I'm a bit concerned by your disappointment for the tours in Le Louvre Museum and Le Marais district. For Le Louvre, I had specified in the description that it was a small group tour of 6 people max, but not a fully private tour. "After hours" meant that it's done later than usual, at the end of the afternoons, as the Museum closes later on this day, but it does not mean that the Museum is closed to the public at this time. We'll change the description of the tour to be more accurate and clear. For the tour in the Marais, it appears that the description given by Localers has changed, and I'm a bit surprised. not to see anymore the snack break and the details upon Jewish and LGBT communities. I'd like to offer you a partial refund for that tour, as it obviously did not correspond to what was written in the proposal. I hope however that you've had a great trip in Paris !

Our trip was amazing! · France - Feb 10 - Feb 18, 2020

Traveler: Lanier M. - Local specialist: Simon Hardy

Our trip was Amazing! Simon was so responsive, both before AND during our trip. I've traveled a lot but never used a travel agent before and what a difference it makes! Thanks to Simon, KimKim, and the So Provence! So Alps! team, we enjoyed sights and experiences we would not have planned ourselves. All of our guides were very knowledgeable and experienced. We had a great trip.

Simon Hardy profile photo
Simon Hardy, local specialist, responded to this review:

Dear Lanier, thank you very much for your nice words about your trip with us! Your guide Cédric told me that you were great travelers! The team and I are glad to hear that you enjoyed your stay and will be happy to see you maybe another time in France. A bientôt, Simon

Good trip itinerary but a couple of mis-steps. · France - Nov 15 - Nov 24, 2019

Traveler: Catherine S. - Local specialist: Simon Hardy

I enjoyed the trip and tours arranged by kimkim. The hotels and guides were good with 2 exceptions - described below. I did not interact much with Simon so cannot provide comments on his service.
There are 2 things that were of poor quality however:
1. The hotel in Aux-du-Provence was not good quality. I also had a safety issue there, in that someone I did not know, tried to come into my room late at night. Also, my bathroom smelled bad and my refrigerator did not work. I would not stay at... read more

I enjoyed the trip and tours arranged by kimkim. The hotels and guides were good with 2 exceptions - described below. I did not interact much with Simon so cannot provide comments on his service.
There are 2 things that were of poor quality however:
1. The hotel in Aux-du-Provence was not good quality. I also had a safety issue there, in that someone I did not know, tried to come into my room late at night. Also, my bathroom smelled bad and my refrigerator did not work. I would not stay at this hotel again.
2. The guide who took us to Monaco was not good. She was more focused on her personal activities and plans for later in the day. She provided minimal information on what we were seeing. She dropped us off and never accompanied us to any spots we visited along the way. She operated more as a driver than a guide. I don't feel we got what we paid kimkim, for this person's services.

Simon Hardy profile photo
Simon Hardy, local specialist, responded to this review:

Dear Catherine,
Thank you for your feedback about your trip to the French Riviera, we are always interested in hearing about your overall experience and what you thought of our services. This is important for us and the following travelers!
Concerning the two issues in Aix and Monaco, I will personally check with our local providers what went wrong with your group. Even if it's the first time that we receive bad reviews about them, this cannot happen anymore.
During my absence, my colleague... read more

Dear Catherine,
Thank you for your feedback about your trip to the French Riviera, we are always interested in hearing about your overall experience and what you thought of our services. This is important for us and the following travelers!
Concerning the two issues in Aix and Monaco, I will personally check with our local providers what went wrong with your group. Even if it's the first time that we receive bad reviews about them, this cannot happen anymore.
During my absence, my colleague Mari told me that you enjoyed the services of our local guides and drivers Flavio, Arthur, and Julian. I was sure that they would have made perfect experiences for you and your group!
I wish you a great time now that you are back in California!
All my best,
Simon

Jessica

Wonderful trip! · France - Nov 14 - Nov 18, 2019

Traveler: Jessica Z. - Local specialist: Stephen Molloy

Stephen's planning was exactly what we were looking for! Each of the guides/tours he booked for us were excellent - we learned a lot and had a blast the whole trip. Our hotel was also outstanding. Could not recommend his services more!

Stephen Molloy profile photo
Stephen Molloy, local specialist, responded to this review:

Hi Jessica

Thanks very much for your feedback and kind comments. I will use your validation of this hotel, to continue using it for some upcoming trips. Thanks for that!

Great time in Provence, but · France - Sep 19 - Sep 22, 2019

Traveler: Judy P. - Local specialist: Simon Hardy

I think overall KimKim did the best they could to service my group. They provided many options based on my request but our intentions were different. The KimKim service is best for those who are ok with someone taking care of everything and not worries about the additional cost. I think I was trying to learn more about the place and see various price options and activities lined up next to each other so I could get a good comparison and it’s not meant for that.

On that note Simon and Lucie... read more

I think overall KimKim did the best they could to service my group. They provided many options based on my request but our intentions were different. The KimKim service is best for those who are ok with someone taking care of everything and not worries about the additional cost. I think I was trying to learn more about the place and see various price options and activities lined up next to each other so I could get a good comparison and it’s not meant for that.

On that note Simon and Lucie did everything they could to service our group. We had a great time in Provence for the most part. The dinner we had the first night was delicious and I highly recommend the food tour/ cooking class we did with Mathilde. The wineries were less than pleasing and did not meet my expectations in terms of ambiance at the facilities. The wineries did not seem they were ready for visitors or meant for visitors. Maybe my comparison is to California wineries so there is a mismatch.

Overall, glad we went, we had a great time but I might go another route in the future due to my own personal reasons. More clarity around the cost breakdown would help the comfort level when booking for sure. The unknown makes it feel uncomfortable and I expect that we are paying a higher premium for the service but getting a rough idea would help.

Trip to France · France - Sep 19 - Sep 22, 2019

Traveler: Usha M. - Local specialist: Simon Hardy

KimKim did a great job planning for the wants/needs of our group. We used KimKim for transportation, cooking classes, winery tours, and train tickets. I can’t say enough about our cooking class. Mathilde was knowledgeable, providing history and passion for her cooking class. She was also a great resource for things to do in the area. The meal we created in her kitchen was informative, fun, and delicious.
The train tickets and transportation was also great. With 5 girls and luggage, we... read more

KimKim did a great job planning for the wants/needs of our group. We used KimKim for transportation, cooking classes, winery tours, and train tickets. I can’t say enough about our cooking class. Mathilde was knowledgeable, providing history and passion for her cooking class. She was also a great resource for things to do in the area. The meal we created in her kitchen was informative, fun, and delicious.
The train tickets and transportation was also great. With 5 girls and luggage, we always had a van with room to spare.
With regards to the winery, we weren’t very impressed. I am not sure if this is because our expectations were different from how wine tours are run in the Provence area, or if it was not planned properly. Our tour guide Stefan, was very pleasant and knowledgeable and was not the reason for our underwhelming experience. However, we are used to wineries that provide an experience of family history, a comfortable setting to sit, and food pairing (small bites) that pair well with wine tastings. This is not what we experienced, which made this tour somewhat lackluster to say the least. It may be a good idea for KimKim to provide specific overview of wine tours so as not to disappoint future customers.
I would definitely recommend kimkim and their services to others. We had some truly unforgettable moments. Cheers!

Trip to France · France - Sep 13 - Sep 17, 2019

Traveler: Lauren K. - Local specialist: Joël Massé

Our trip to Paris was flawless and memorable thanks to Joel’s help from Kimkim. From airport pick-up to drop off, we didn’t have to worry about anything. Each guide we had was knowledgeable, helpful, and kind. We especially loved our guided trip to the Louvre, our pastry baking class, and our bike trip to Versailles. Our guide, Rachel, showed us where to get the best crepes and make the trip memorable and fun.

Joël Massé profile photo
Joël Massé, local specialist, responded to this review:

Hello Lauren, bonjour de France !
As I didn't have any news from you during your trip, I was wondering how it went and I'm glad to see that it went well ! (as often, no news is good news...). Thanks for your trust and your feed-back. It's definitely essential for us to have these comments (both positive or negative), that help us to control, maintain and improve the quality of our services and suppliers (guides, drivers, hotels...).
You can now open a bakery or a creperie near your home and prepare the best crepes for your compatriots !
Best
Joel

Hiking & Hilltop Villages in Provence · France - Aug 26 - Sep 5, 2019

Traveler: Chandrika J. - Local specialist: Lucie Ruchon

It was a superbly planned and organised trip. Kudos to Lucie who managed the entire planning. As well as Simon from So Provence So Alps! Everything worked like clockwork and exceeded my expectations!
All the excursions were wonderful - the off beat walking tour through the coves and beaches of Marseilles, my stay in the beautiful town of Aix-en-Provence, the wine tours in Luberon, Tavel and Chateauneuf du Pape to the hikes up St Victoire and Calanques National Park, my time on the beaches in... read more

It was a superbly planned and organised trip. Kudos to Lucie who managed the entire planning. As well as Simon from So Provence So Alps! Everything worked like clockwork and exceeded my expectations!
All the excursions were wonderful - the off beat walking tour through the coves and beaches of Marseilles, my stay in the beautiful town of Aix-en-Provence, the wine tours in Luberon, Tavel and Chateauneuf du Pape to the hikes up St Victoire and Calanques National Park, my time on the beaches in Cassis and finally the gourmet tour in the charming medieval town of Avignon.
The guides Marc, Stephan, Aurielle among others were all extremely knowledgeable and made the experience memorable.
I would definitely recommend a visit to beautiful Provence with its breathtaking landscape and make sure that the trip is planned by So Provence So Alps and its local partners.

Tour du Mont-Blanc - 7 days · France - Aug 11 - Aug 17, 2019

Traveler: Vee M. - Local specialist: Julien Hunerfurst

We went for the 7 day self guided tour de Mont Blanc thru kimkim and had an amazing experience. Julien was fantastic communicating frequently and arranging everything to perfection. Highly recommend kimkim and Julien.

walking in Corsica · France - Jul 3 - Jul 6, 2019

Traveler: Laura E. - Local specialist: Claudia Meloni

While our trip to Corsica was fantastic and the 4-day walk we did amazing - the whole experience was let down by the poor communication of logistics once we were on the ground.

1. Most egregious was the omission of details about where we would be staying each night along the 4 day hike!!! We didn't even know the names of the accommodation (much less contact details) and had to ask the initial luggage porter where he was dropping our bags the first night. For the following nights we had to... read more

While our trip to Corsica was fantastic and the 4-day walk we did amazing - the whole experience was let down by the poor communication of logistics once we were on the ground.

1. Most egregious was the omission of details about where we would be staying each night along the 4 day hike!!! We didn't even know the names of the accommodation (much less contact details) and had to ask the initial luggage porter where he was dropping our bags the first night. For the following nights we had to ask our accommodation hosts each morning to phone around the next night's town to find out who was expecting us! Luckily one of our party spoke fluent french, or otherwise this could have been a complete disaster...

(On a bright note all of the accommodation was very good and clean. And the hosts were superb - helpful, friendly, welcoming).

2. The route and topographic maps supplied were very poor quality photocopies. They made navigating very difficult. I strongly suggest either including proper trekking maps in the price of the trip or charge a small surplus to do so!

3. The route description booklet could/should be improved with additional photographs & details - especially for key landmarks and tricky intersections. Also I'm not convinced the distance estimates were accurate... Our own GPS devices reported that each day was longer than stated. For example the first day was supposed to be 11-12km but was in fact +15km.

While none of these issues ended up ruining the trip, they certainly made it more challenging for no good reason. Fortunately the beautiful countryside, delicious food and wine, and wonderful people we met along the way are what we will remember from our time walking across Corsica!

Claudia Meloni profile photo
Claudia Meloni, local specialist, responded to this review:

Hi Laura,

First I would like to thank you for taking time to give us your feedback.
We are happy you enjoyed the walks and the accomodations.

About the communication we gave you our Emergency number to reach us quickly.
About the accomodation this is surprising we always give the hotel list. At least Lorraine had it ?
We take into account your feedback about the route and topographic map to improve it.

Thank you !
Claudia

walking in Corsica · France - Jul 3 - Jul 6, 2019

Traveler: lorraine S. - Local specialist: Claudia Meloni

We trekked from Corte to Evisa over 4 days in July so the weather this year was hot- often in the mid 30's. It was usually a moderate walk with some hard areas so the beautiful cold swimming holes found in the streams were a very welcome site a couple of times a day and made all the difference to our hike. Without them the weather would have been far to hot to enjoy.
The distances covered were good for each day- although they were futher than indicated and so oftern excluding stop imte took... read more

We trekked from Corte to Evisa over 4 days in July so the weather this year was hot- often in the mid 30's. It was usually a moderate walk with some hard areas so the beautiful cold swimming holes found in the streams were a very welcome site a couple of times a day and made all the difference to our hike. Without them the weather would have been far to hot to enjoy.
The distances covered were good for each day- although they were futher than indicated and so oftern excluding stop imte took longer to cover. The beeer at the end of each day at the hotels went down well and fast!
Each hotel had its own charm and we very much enjoyed them.

Claudia Meloni profile photo
Claudia Meloni, local specialist, responded to this review:

Hi Lorraine,

Thank you for taking time to give us such a good review.
I am happy to see that you enjoyed your trip.
Maybe see you next time for your next trip !

Best regard,
Claudia

Tour du Mont-Blanc - 11 days · France - Jul 7 - Jul 18, 2019

Traveler: Jim Z. - Local specialist: Julien Hunerfurst

This is my family's 10 day self-guided TMB trekking. Special appreciation to Julien, the local specialist, who provided consultation and support to my trekking. I am not good at English on oral and listen, our communication was done with plenty of text chatting. He always gives professional answers in patience.

Claudia-Dee

Culinary Rhône Valley Tour: Lyon to Marseille - 8 Days · France - Jul 8 - Jul 19, 2019

Traveler: Claudia-Dee M. - Local specialist: Simon Hardy

This trip was perfection. Our local specialist Simon planned it seamlessly. Each leg of the trip was different and special. The location of the Lyon hotel and the gourmet walking tour and winery trip with Tasty Lyon was great too.
Domaine Capelongue was stunning and a great location to visit all the small towns around.
Our favourite by far was Caroline’s beautiful B&B Villa Astoria. She was a great host and her help Sylvie is very sweet. The location, views and house are perfection .
Thank you to Simon again for the great planning, communication and making our holiday a Dream!

Simon Hardy profile photo
Simon Hardy, local specialist, responded to this review:

Bonjour Claudia and family! Thank you very much for these kind words about your trip from Lyon to Marseille last week. I was very pleased to meet you guys in my town and be able to spend this special moment with your family! The team and I are glad to hear that you enjoyed your stay and will be happy to see you maybe another time in Southern France! A bientôt, Simon

5 days from Nice to Avignon · France - Jul 4 - Jul 9, 2019

Traveler: Adrienne R. - Local specialist: Lucie Ruchon

Lucie helped us plan our time in Nice , being met at the airport and taken to our hotel, our quirky and lovely hotel and our absolutely wonderful guide Marion ( from The French Way) who guided us on our Gourmet walking Tour of the old city. It was a really enjoyable and happy stay.
We then travelled by rental car to Moustiers Saint Marie for 3 nights. It is the most beautiful village, wonderful restaurants and friendly people. Driving out to Valensole the huge lavender growing area was an incredible experience!

Lucie Ruchon profile photo
Lucie Ruchon, local specialist, responded to this review:

Hi Adrienne, the team and I are very happy to hear that you enjoyed your stay in Nice and Moustiers-Sainte-Marie. It's great to know that you got the opportunity to be fully immersed in the Provençal way of living during your trip!
I wish you a good flight back home and I'll be happy to see you maybe another time in Southern France! Best, Lucie.

Trip to France · France - Jul 8 - Jul 15, 2019

Traveler: Marcia G. - Local specialist: Elise Duhem

Thank you to Elise Duhem & kimkim team, we had a fabulous trip to France! Elise did a great job asking us questions and providing ideas for adventures so that we were able to get just the right mix for us! There was no pressure, we just chose what we wanted to do. Elise then set us up with quality well organized tours and businesses. We received a trip book guide to print the descriptions for each event including vouchers. There were not any surprises or extra money that we did not expect. ... read more

Thank you to Elise Duhem & kimkim team, we had a fabulous trip to France! Elise did a great job asking us questions and providing ideas for adventures so that we were able to get just the right mix for us! There was no pressure, we just chose what we wanted to do. Elise then set us up with quality well organized tours and businesses. We received a trip book guide to print the descriptions for each event including vouchers. There were not any surprises or extra money that we did not expect. The people at "Canoe Evasion, Sun E Bkies, Blacklane Chaffure, Paris City Vision" were all very professional, prompt and fun! We also loved our Hotel "Hotel Jeanne D'Arc" and the car rent went smoothly!

Elise provided us with all information in a timely manner and was always there whenever we needed her! Thank you!

Elise Duhem profile photo
Elise Duhem, local specialist, responded to this review:

Thank you Marcia and Jeanie for this review! It was a pleasure for me and Objectif France to organize this trip for you.
Thanks for your feedback concerning the partners involved in the success of your experience as this information is very precious and allows us to provide quality services to our travelers.
I hope we'll have the opportunity to work with you on another trip in the future!

Trip to France · France - Jul 2 - Jul 14, 2019

Traveler: Damien M. - Local specialist: Joël Massé

Really enjoyed all 4 stops. Learned so much. Such a wonderful trip — we and our kids love France!!

Joël Massé profile photo
Joël Massé, local specialist, responded to this review:

Hi Damien,

I'm now back from my holidays after a revigorating 3 week break. I know we're lucky in France to have 5 weeks of vacation per year !

I'm dealing with my (long) list of tasks and things to do, and as usual, I always start with the post trip reviews.
As I really took care of your family trip, I'm really happy to hear that you had the great experience you expected, though there has been some minor quacks and some details that could have been improved.
Well noted that the... read more

Hi Damien,

I'm now back from my holidays after a revigorating 3 week break. I know we're lucky in France to have 5 weeks of vacation per year !

I'm dealing with my (long) list of tasks and things to do, and as usual, I always start with the post trip reviews.
As I really took care of your family trip, I'm really happy to hear that you had the great experience you expected, though there has been some minor quacks and some details that could have been improved.
Well noted that the appartment in St Remy did not fullfill your expectations, the main issue being that there was only 1 toilet.
I'm honnestly surprised about your feed back upon Daphne in Loire Valley, as I know her personnally and she's defintely a very expansive and talkative guide. And we've always great feed back on her and her colleagues. I believe she had a personal issue or something that troubled her mind on the day she guided you in Chambord. Sorry for that !
I wish you a great summer and thank you again for your trust in us and your love for France !
Joel

Trip to France · France - Jun 29 - Jul 12, 2019

Traveler: Sarah H. - Local specialist: Joël Massé

The trip was fantastic, the locations, the pace, and all the guides we encountered were terrific. Stand outs were Yoann at canyoning, Francesca at the Louvre and Dan for the bike tour around Versailles.

Joel was very patient and helpful during our planning, and providing ideas and insight as we were really not sure how to begin the planning of this trip.

Trip plan and vouchers were easy to use and follow, a very stress free vacation.

Joël Massé profile photo
Joël Massé, local specialist, responded to this review:

Hi Sarah,

I'm now back to the office after great holidays in Dordogne and the Atlantic Coast. I'm glad to hear that your stay in France has been great as well and that you enjoyed the excursions and visits we had planned for you. Thanks also for your positive comments on our documents, which we always try to do as complete and easy-to-read as possible.
I wish you a great summer and stay at your disposal if you have any other future project of trip in France.
Best regards
Joel

Highlights of Provence - 12 Days · France - Jun 20 - Jun 29, 2019

Traveler: Kim Eng K. - Local specialist: Simon Hardy

Overall itinerary was well planned and hotel selection was superb with good location and services except for the following :

1) Hotel Splendid Nice, who did the dinner booking for us, failed to inform us of the change in restaurant. We had a nasty shock when we went to the given restaurant and found it to be empty of furniture. The alternative restaurant we managed to locate was poor with meat dishes.

2) Hotel in Forcalquier is an excellent resort hotel, but is located 2 km from town.... read more

Overall itinerary was well planned and hotel selection was superb with good location and services except for the following :

1) Hotel Splendid Nice, who did the dinner booking for us, failed to inform us of the change in restaurant. We had a nasty shock when we went to the given restaurant and found it to be empty of furniture. The alternative restaurant we managed to locate was poor with meat dishes.

2) Hotel in Forcalquier is an excellent resort hotel, but is located 2 km from town. Taxis service was hard to come by and under the terrible heat wave, we were thankful that the hotel get their staff to send us to town and later, after much frustration in trying to get taxis, arranged for their staff to bring us back to the resort.

Marion, the local guide in Nice for the gourmet walk about was very friendly and gave us plenty of information about Nice. Marc who brought us to Monaco was a responsible guide. The Aix walking tour guide, Arthur, was very helpful and gave insights of Aix En Provence, Remy, our guide from Aix to Marseille is a cheerful and caring guide that provide plenty of information about the places we visit.

Overall Simon has done a good job in arranging this tour. It would be better if we can have a communication link such as what's app established before the tour start. We were on our own on first night when we found the restaurant we were supposed to have dinner was closed, and we didn't know then it was the hotel who arranged it. My attempt to reach Simon by phone went straight to voicemail.

Simon Hardy profile photo
Simon Hardy, local specialist, responded to this review:

Dear M.Kwarn, thank you for your detailed review of your 12-days trip to Southern France, merci beaucoup! I will let our local partners know about your comments in order to improve these important logistics matters. I hope that your group has well arrived back in Malaysia and Singapour, see you maybe another time in Southern France! Best, Simon

Gigi

Trip to France · France - May 30 - Jun 22, 2019

Traveler: Gigi G. - Local specialist: Joël Massé

I had a great experience working with Joel in planning my month-long wine and food-focused road trip in France. I started in Bordeaux and went through all of the major wine regions in France (except for the Loire and Alsace) ending with an epic visit in Champagne and a few days in Paris. He planned the route, selected fantastic hotels and Chambre d'Hotes for me to stay. And in each location, he arranged wine excursions and food tours that were perfect for my interests.

At one point we had... read more

I had a great experience working with Joel in planning my month-long wine and food-focused road trip in France. I started in Bordeaux and went through all of the major wine regions in France (except for the Loire and Alsace) ending with an epic visit in Champagne and a few days in Paris. He planned the route, selected fantastic hotels and Chambre d'Hotes for me to stay. And in each location, he arranged wine excursions and food tours that were perfect for my interests.

At one point we had difficulty with one of the tours. I notified Joel right away and he was able to get things squared away for us quickly and easily.

Throughout this process (we refined the trip plan about 8 times), Joel was helpful and friendly. When we were in Beaujolais, he even came out to meet my sister and I. It was fantastic to put the face with the name and it felt like I was meeting a friend.

I will definitely work with KimKim again!

Joël Massé profile photo
Joël Massé, local specialist, responded to this review:

Hi Gigi,
This is just a quick mail to acknowledge I received your feed back on Kim Kim, otherwise it stays in my queue ! I'm leaving tomorrow for a 2 week vacation in Dordogne ;-)
Have a nice summer !
Joel

Hollis

Spencer's bar mitzvah trip · France - Jun 13 - Jun 23, 2019

Traveler: Hollis H. - Local specialist: Stephen Molloy

Overall, we had a wonderful trip. In general, the excursions Stephen planned and booked for us were a big hit all the way around. A couple didn't quite make the grade, and I'll mention below specific thoughts on some of the elements of the trip.
The hotel in Paris was not up to the standards it should be to be rated 3 stars. I would not recommend it to anyone. The first room they gave us was ridiculously small for 3 people. The lamp shade was torn, the bathroom sink fixture was broken and the... read more

Overall, we had a wonderful trip. In general, the excursions Stephen planned and booked for us were a big hit all the way around. A couple didn't quite make the grade, and I'll mention below specific thoughts on some of the elements of the trip.
The hotel in Paris was not up to the standards it should be to be rated 3 stars. I would not recommend it to anyone. The first room they gave us was ridiculously small for 3 people. The lamp shade was torn, the bathroom sink fixture was broken and the tilt of the ceiling was such that anyone standing up would bump their head. We asked to be changed, and they were able to accommodate us. The second room was better, but still had issues. The towel bar under the sink was broken, which I mentioned to the staff, but they didn't repair it. A shelf was missing in the shower, and only bare screws showed. The hotel is in a lovely area walking distance to many different attractions, or a short subway ride. Their morning breakfast room was also very nice, and the breakfast they served was very good. The front desk staff seemed inattentive at best.
The Louvre tour was excellent, including a very good guide.
The tour guide for the tour of Montmarte was outstanding. She really knew her art and art history, and was very cheerful and pleasant.
Chunnel to England was the way to go - easy and smooth.
Our hotel in London was very nice, except they put us in a basement room. There was a lingering smell of mold and mildew in the corner of the room, which was unpleasant. Other than that, it was fine. We probably should have asked to change rooms, but repacking bags, etc. is a drag.
London Eye and Tower of London were great fun.
We missed the Sherlock Holmes tour due to us going to the wrong meeting place. I highly suggest you don't include the address for the company that runs the tour since that isn't the meeting place. Or at least pull the meeting place information up much higher - above the address of the tour company.
The speedboat ride on the Thames River was a blast. Highly recommend for people who don't easily get upset stomachs. Very fun.
The Buckingham Palace tour was excellent - including a fantastic tour guide.
The Jack the Ripper tour should be booked only with STRONG warnings that it is incredibly graphic and provides far too much information on just how each and every woman was killed and dismembered. Seriously, this tour is not for the faint of heart, or young children. There was a 10 year-old on our tour who was way too young to be hearing much of the tour. I had to turn my head away from some of the slides he showed. Don't book people on this tour unless they're well-informed on what they'll be hearing and seeing.
All the drivers we had were pleasant and well-informed. Only one driver - the one from the Paris train station to our hotel in Paris - seemed a bit clueless and not particularly interested in doing a good job. Everyone else was very professional.
We really enjoyed our vacation, and are happy we used KimKim.

Discover Provence by Electric Bike - 6 Days · France - Jun 15 - Jun 22, 2019

Traveler: Richard L. - Local specialist: Simon Hardy

This was the perfect travel experience and one that my wife and I will remember for a lifetime.

The accommodations that were booked for us in every town were in a beautiful setting, always very comfortable and with an extraordinary staff. We were especially impressed with our room in Sault maintained by Kevin. Not only was it in a beautiful valley each and every space was perfectly furnished. Dominique who was our host outside of Roussillon was very helpful and took great pains to make us... read more

This was the perfect travel experience and one that my wife and I will remember for a lifetime.

The accommodations that were booked for us in every town were in a beautiful setting, always very comfortable and with an extraordinary staff. We were especially impressed with our room in Sault maintained by Kevin. Not only was it in a beautiful valley each and every space was perfectly furnished. Dominique who was our host outside of Roussillon was very helpful and took great pains to make us feel welcome and comfortable. Our hotel in Vaison-la-Romaine “Hostellerie Le Befroi” had one of the greatest meals we ate in all of France.

The food was also of the highest quality. Each location that was booked was very accommodating and the meals were delicious.

The travel book provided to us was very accurate and provided a great guide to this long journey. We never once felt lost or out of place as the directions were so clear throughout.

The equipment was of the highest quality. The EBikes provided by Sun EBike and our specialist Estelle was fabulous. Estelle also gave us a great tip about a professional bike race that was happening so we could be prepared in our route. We were given panniers that were large enough to fit all of our gear and still have space. The GPS provided to us had pre loaded maps for every day and was very clear and kept us on route.

The greatest part of this trip was the journey itself. Every hill and valley we rolled through was more beautiful than the next and we could not imagine having had a better experience.

Thank you to Simon and So Provence So Alps for this vacation that will live with us always.

Simon Hardy profile photo
Simon Hardy, local specialist, responded to this review:

Hi Richard and Raquel, my colleagues and I are very happy to hear that you enjoyed riding across the Drome Provençale and Vaucluse, our favorite spot in Provence :)! I will let your Ebike specialist know about your comments and tell Estelle that you appreciated her service. I hope that you have well arrived back in Arizona, see you maybe another time in Southern France! Best, Simon

Don

The Very Best Walks on Corsica: 7 Days · France - Jun 6 - Jun 12, 2019

Traveler: Don T. - Local specialist: Claudia Meloni

Overall a good trip. We had 2 drivers. One was English speaking - Emanuel. We enjoyed his knowledge and sense of humour. The other was Patrick whose English was less extensive. So we couldn't chat much to him unfortunately so we couldn't learn as much from him during our long drives.
Both drivers were nice people and very punctual and helpful.
We missed the train ride due to incorrect timetable information provided ( traveling on a public holiday) and that was a shame. However that hiccup... read more

Overall a good trip. We had 2 drivers. One was English speaking - Emanuel. We enjoyed his knowledge and sense of humour. The other was Patrick whose English was less extensive. So we couldn't chat much to him unfortunately so we couldn't learn as much from him during our long drives.
Both drivers were nice people and very punctual and helpful.
We missed the train ride due to incorrect timetable information provided ( traveling on a public holiday) and that was a shame. However that hiccup was quickly overcome and Emanuel drove us where we needed to be. We were very relieved about that.
Given the small cost of the boat trip we think that fare could have been included in the package with a voucher ( like the train voucher)
The Colonna hotel was fantastic. But it's a long way out of the centre. There was no shuttle and no taxi which is an issue. We suggest you lobby them for a shuttle service in the evenings early in the tourist season so guests can dine in the town centre. Or maybe the hotel could offer the use of some e-bikes?
The Calvi Hotel while adequate did not compare to the standards of the other two. We wonder whether a better 4 star hotel exists in town? For example there was no wifi operating for our entire stay
These are small details. Overall we enjoyed our trip and loved Corsica!

Claudia Meloni profile photo
Claudia Meloni, local specialist, responded to this review:

Hi Don,

Thank you very much for your nice review. We are very happy to learn that you enjoyed your Corsican walking Tour. We take into account your comments to improve our upcoming trips.

Maybe see you soon for your next trip !
Best regards,
Claudia

Cycle from Bordeaux to Toulouse - 9 days · France - May 1 - May 9, 2019

Traveler: Chirag M. - Local specialist: Claudia Meloni

We were not aware that we are creating permanent memories while having super fun.

Kimkim has organize perfect holidays and have selected our stay at the place where no indian has visited so far . It was our first time as a cycling tour and first time hosting any Indians .

Tour map was so precise that we have stopped viewing our google maps .

We can’t thank enough for the relaxing holidays .

Claudia Meloni profile photo
Claudia Meloni, local specialist, responded to this review:

Hi Chirag,

Thank you very much for your kind review. It was very pleasant talking with you and Ashish when planing your holiday. Our partners and I were very happy to welcome you.

You are welcome to visit us again anytime you want !
Best regards,
Claudia

Paris to London · France - Mar 19 - Mar 28, 2019

Traveler: Steve B. - Local specialist: Sophie Bonaque

First of all, Sophie Bonaque did an amazing job setting up our trip. In designing the trip, she answering all of our questions and made the necessary and appropriate changes to our itinerary to set up the trip exactly the way we wanted.

The trip itself was fantastic! All the arrangements she made worked out perfectly. All the tours were great and all the tour guides and drivers met us at the right place and time.

I’ll give some feedback on the hotels. The hotel in Paris (Hotel Le... read more

First of all, Sophie Bonaque did an amazing job setting up our trip. In designing the trip, she answering all of our questions and made the necessary and appropriate changes to our itinerary to set up the trip exactly the way we wanted.

The trip itself was fantastic! All the arrangements she made worked out perfectly. All the tours were great and all the tour guides and drivers met us at the right place and time.

I’ll give some feedback on the hotels. The hotel in Paris (Hotel Le Basile) was only 3 stars but we liked it very much. It was a very charming hotel and the proprietor (or manager) was very helpful. It was also in a very good location. The breakfast was excellent and they also had a person to cook an omelette if you wanted it. We would definitely recommend it and think of it as a high 3 stars. As we say in the US, “it punches above its weight”!

The hotel in Marseille (Hotel Maison Montgrand ) was okay, but 3 stars is a reasonable rating. No real complaints. It was just that the service was a bit impersonal, the room was on the small side and the location was just okay. The breakfast was very good but as expected. Again, no complaints but we want to give you good feedback.

The Palais Saleya in Nice was by far our favorite! What a great hotel! The room was large and very comfortable. The location was fantastic. They don’t have their own kitchen to serve breakfast so breakfast was brought to our room every morning on trays. It was a great breakfast: fresh yogurt, fresh breads, crepes, orange juice, etc. We very highly recommend this hotel.

Finally, just to mention again, all the tour guides were great.

We loved Nice and Paris! Marseille was fine, but two days was just the right amount of time.

Overall it was a great vacation. Again, Sophie did a great job on all the arrangements.

Sophie Bonaque profile photo
Sophie Bonaque, local specialist, responded to this review:

Dear Steve and Liz,
Thank you very much for your precious comments and feedback on your family trip. We really appreciate that you took the time to fill this review. It's really helpful for our travel agency and for our future travellers.
I really enjoyed working with you on your beautiful family trip and I am simply very happy to see that your trip was a great experience for you and your family.

Thank you again for your trust,

Best regards,

Sophie Bonaque

Garth

Trip to France · France - Oct 16 - Oct 22, 2018

Traveler: Garth J. - Local specialist: Simon Hardy

I thought the hotels and guides were great. The first two nights in Aix Provence were the best as far as service and hotels go. This small hotel provided great service and an excellent room. The cooking school was enjoyable with a trip to the market and then a quick wine tasting before the class. The food proved amazing and the event filled the day. Don't suggest having any more meals that day. The hotel in Arles was quite beautiful. It was a treat to stay there. The wine trip the... read more

I thought the hotels and guides were great. The first two nights in Aix Provence were the best as far as service and hotels go. This small hotel provided great service and an excellent room. The cooking school was enjoyable with a trip to the market and then a quick wine tasting before the class. The food proved amazing and the event filled the day. Don't suggest having any more meals that day. The hotel in Arles was quite beautiful. It was a treat to stay there. The wine trip the next day was the highlight of our stay in Provence. Eric the wine tour guide was excellent. The private tours were wonderful and the places were beautiful. I would highly recommend him to anyone. Our hotel in Avignon was nice but not exceptional. It was located in a great place and they gave us a nice room with a deck overlooking the city. We enjoyed our touring around the area by rental car and managed to fill the day with the high-points of the region. All and all the package proved very good. I would highly recommend Simon. He was able to readjust our schedule due to a flight cancellation that eliminated our first day. Simon's rescheduling enable us to almost recapture the elements of the lost first day. The only item that was a bit negative was the cost of the private transport in Provence. Our driver, while very nice charged much more than estimated in our itinerary. But that didn't diminish the excellent services and information provided and the great assistance Simon provided for us. Many thanks to Simon.

Yael

The Very Best Walks on Corsica: 7 Days · France - Oct 4 - Oct 13, 2018

Traveler: Yael Z. - Local specialist: Claudia Meloni

The trip was very well-planned according to our requests. Lodging was good to very good. The people who picked up our luggage for transfers were always extremely punctual and reliable. Our only issue had both a good and bad side. Arriving the first week in October meant that there were no crowds, less traffic, and it was easy to get into restaurants. The bad news was that many things were already closed for the season and were unavailable. One glaring example was that when we went to... read more

The trip was very well-planned according to our requests. Lodging was good to very good. The people who picked up our luggage for transfers were always extremely punctual and reliable. Our only issue had both a good and bad side. Arriving the first week in October meant that there were no crowds, less traffic, and it was easy to get into restaurants. The bad news was that many things were already closed for the season and were unavailable. One glaring example was that when we went to use our voucher for a boat transfer in St. Florent the water taxi had closed for the season. With great persistence and very little French we were able to arrange for a private boat to take us. Although we made sure that everything went as planned, I think it's important for others planning a trip at that time to know that it is definitely post-season and they should know in advance that many places will be closed. Also - I felt that some of the hikes were much more rigorous than described. In English there is a difference between a path (very well-groomed and generally flat) and a trail (well-marked but rougher terrain). The "paths" in St. Florent (along the coast) and Corté (in the mountains) were very rugged trails that, for me (65-yr. old woman) required walking sticks and a knee brace that I didn't bring. All in all, Corsica is a beautiful place and we thank Kim Kim for making our wonderful trip possible!

Claudia Meloni profile photo
Claudia Meloni, local specialist, responded to this review:

Dear Yael,

First I would like to thank you for this very good review that you gave us. I am glad you enjoyed your trip in Corsica and it was a real pleasure talking with you and organizing your trip.
About the period which was the end of the season and about the hikes more challenging than explained, I take your comments into account. So that I will better explain those points to the future travelers.
We will improve our agency thanks to your review, so thanks again and also thank you for being such nice travelers !

Best Regards,
Claudia
Europe Active team

GolfTrip · France - Sep 23 - Sep 29, 2018

Traveler: Brian M. - Local specialist: Simon Hardy

Estelle from sun e bikes was great and very helpful. The staff at the restaurants: Fort in Marseille, La Fourchette in Avignon were very pleasant and good experiences. Heily Lucullus in Avignon was very good and our owner/hostess was very nice. Eating dinner outside at Les Fin Roches in CDP had excellent ambiance. CDP itself was just OK. Sylvie at La Nerth gave a great tour although a little rushed since we were a little late. But she spent a lot of time with us in the the tasting... read more

Estelle from sun e bikes was great and very helpful. The staff at the restaurants: Fort in Marseille, La Fourchette in Avignon were very pleasant and good experiences. Heily Lucullus in Avignon was very good and our owner/hostess was very nice. Eating dinner outside at Les Fin Roches in CDP had excellent ambiance. CDP itself was just OK. Sylvie at La Nerth gave a great tour although a little rushed since we were a little late. But she spent a lot of time with us in the the tasting room and it was very memorable. Very attractive woman by the way. ;) . Before we got to La Nerth, we stopped at Mont Redon winery. Very friendly staff and a beautiful place. I recommend that as a stopover. Domaine de Manville was an excellent experience. The staff was excellent and we were treated very well by everyone that we interacted with, excepting the misunderstanding at the proshop.

Alana

Trip to France · France - Sep 23 - Sep 29, 2018

Traveler: Alana E. - Local specialist: Simon Hardy

Our Trip to Provence and The French Riveria was great. Alex our guide and driver was fantastic. Very professional but friendly, excellent driver, so knowledgeable on the history and geography of the area and very flexible when we had requests for small variations. Our hotel accommodations were all very good - the last one - Hotel La Perouse was fabulous - great way to end our holiday. Regarding the activities we partook in - we all thought the hike in Calanques National Park was great but in... read more

Our Trip to Provence and The French Riveria was great. Alex our guide and driver was fantastic. Very professional but friendly, excellent driver, so knowledgeable on the history and geography of the area and very flexible when we had requests for small variations. Our hotel accommodations were all very good - the last one - Hotel La Perouse was fabulous - great way to end our holiday. Regarding the activities we partook in - we all thought the hike in Calanques National Park was great but in some places a little slippery - not recommended for people who aren't steady on their feet or are not wearing appropriate footwear - or elderly.

We all loved our day in the Luberon visiting Gordes and Roussillon .
St Tropez was also well liked - some good shopping.
Our excursion to Grasse and our workshop at the perfume House of Galimord was probably one of our most memorable experiences - wasn't sure how the interested the guys would be but we all thoroughly ended it.
Monaco and Eze were also beautiful and very enjoyable.

Gourmet walking tour in Nice was good - Marion was lovely and very knowledgeable but a little disorganized and it was hard for everyone to hear her - concept was good and she showed us some great hidden foodie spots - would be a good tour to do the you first arrived in Nice so you could you this information to your advantage to close where to dine.

The wine tasting at Domaine du Clos des Roses was disappointing - we all thought it would have been better to stay in St Tropez - afternoon was a waste -No tour - tasted 2 wines - not worth it.

In all - we were very satisfied with the itinerary except for the wine tasting - perhaps next time we would allow 1 day extra in each location for shopping and wandering the town at our own leisure or enjoying the facilities of the hotels

Short visit in Cote d'Azur area. · France - Sep 17 - Sep 19, 2018

Traveler: Sheila W. - Local specialist: Simon Hardy

The two days of hiking in the "Vallee des Merveilles" was wonderful with Damien. He was very considerate, interesting and fun. The tour was exactly what I was hoping. Sometime in the future, I would love to plan another but longer hike through that part of France.

The tour of Nice was good. Our guide knew the information and presented it well. Our only problem was that she talks too long with a very fast loud voice. Sometimes she talked so quickly that we could not follow her strain of... read more

The two days of hiking in the "Vallee des Merveilles" was wonderful with Damien. He was very considerate, interesting and fun. The tour was exactly what I was hoping. Sometime in the future, I would love to plan another but longer hike through that part of France.

The tour of Nice was good. Our guide knew the information and presented it well. Our only problem was that she talks too long with a very fast loud voice. Sometimes she talked so quickly that we could not follow her strain of thought.

Simon, thank you for putting together a great 3 day tour of southern France. Hopefully there are other opportunities to give you a call.
Thanks again
Sheila

Corsica Cycling Trip · France - Sep 14 - Sep 23, 2018

Traveler: Hans B. - Local specialist: Anthony Laplagne

Heidi and I truly enjoyed Corsica, the Corsican people, the cycling and the beaches! Anthony and his company did a fine job planning the trip and moving our gear along for us. They were very attentive and seemed to think of everything. We would do this trip all over again!

Anthony Laplagne profile photo
Anthony Laplagne, local specialist, responded to this review:

Thanks Hans,
It was a pleasure having you here.
I wish Heidi and yourself all the best for the end of the year holidays and I hope to see you soon in Corsica.
Cheers,
Anthony

Trip to France · France - Sep 9 - Sep 20, 2018

Traveler: wendy w. - Local specialist: Bérangère Bombaglia

This was a perfect trip for us! We are not ready nor do we ever want to be in a crowd of lots of other tourists who are just like us; we have always enjoyed exploring and being on our own and/or with a few close friends. We realize, however, that we are not country experts and that "stuff" happens especially when you are older and also living in a more complicated world. So, having assistance and local support should we have needed it was incredibly reassuring. For us, KimKim and... read more

This was a perfect trip for us! We are not ready nor do we ever want to be in a crowd of lots of other tourists who are just like us; we have always enjoyed exploring and being on our own and/or with a few close friends. We realize, however, that we are not country experts and that "stuff" happens especially when you are older and also living in a more complicated world. So, having assistance and local support should we have needed it was incredibly reassuring. For us, KimKim and Berangere helped us shape travel experiences that were individualized and allowed us to delve deeper into the culture than we have done in the past. We had a wonderful time and we thank Berangere very much.

We more than appreciated having drivers to help us get to and from airports and train stations. The drivers were always on time, polite, respectful, friendly and very helpful.

Our first stop was in Honfleur which we loved. It would have been fun to spend one more day there but then we would have had to give up a day somewhere else...a difficult trade-off. I loved the hotel Les Maisons de Lea; our room was cozy and the hotel people were very kind and friendly to two tired Americans. It was a great place to begin our trip.

Although we had booked the hotel du Luxembourg in Bayeaux on our own, you should know that it was also a wonderful place to stay. The two tours in Normandy were excellent. Our guide to Mount-Saint-Michel was very knowledgeable and she was clearly dedicated to helping us understand the history of this amazing structure in the context of history and times in which it was built. Unfortunately, Steve was not able to share the experiences of the D-Day beaches as he was not well but I had an amazing day and I was very comfortable touring on my own. The guide went out of his way to ensure everyone in the group saw what he/she had come to see and it was a very moving experience to imagine where my Dad had probably been in a mine sweeper off shore on that day.

We appreciated having first class seats on the train to Paris and the assistance of our driver to ensure we were in the right place to get on the train. We stayed at the hotel Le Clos Medicis in a fairly large room on the first floor. We were grateful to not have stairs to navigate with small but heavy suitcases. After our two experiences in Normandy where we felt so warmly welcomed, however, we were a little unsettled by a much more subdued welcome at this hotel. We enjoyed being in a neighborhood that was new to us (previously stayed in the Marais). One of our favorite tours of the whole trip was with Sylvie to the Louvre. We felt as though we were with a friend and loved walking to the Louvre with her as well as visiting the museum; we had been to the Louvre before but it was great to have Sylvie give us more detail and history than we had gleaned on our own.

We liked breaking up the trip so that we had a few days in Paris before we went to Bordeaux.
Again, our driver helped us navigate the Monparnasse train station so that we were at the right place at the right time for our train to Bordeaux. Although, we had to do some coordinating with our driver once we arrived in Bordeaux, we did eventually find each other and we enjoyed our ride with him to the hotel Particulier. A great hotel---especially the breakfast!

The day after we arrived in Bordeaux, we were scheduled for the small group tours of Arcachon and Le Medoc. Both were great tours. We loved climbing up the dune, having oysters and visiting Le Medoc. However, it was LONG day which started at 8:30 AM and we did not get back to the hotel until well after 8:00 PM which was definitely too late for us. Based on that, we changed our schedule so that we could do two half day tours in the following two mornings. We appreciated their willingness to accommodate us. The tours were all excellent and led by exceptionally knowledgeable and enthusiastic guides.

Back to Paris and le Clos Medicis: Our new room was at the top of building and did require some minimal stair climbing from the elevator which we managed just fine but because we both have knee issues, this could have been problematic. We enjoyed our river cruise and finally (after three other tries), I actually made it to the top of the Eiffel tower!

What else can I say??? We had a great trip.

Thank you for all.
Wendy and Steve

Bérangère Bombaglia profile photo
Bérangère Bombaglia, local specialist, responded to this review:

Dear Wendy and Steve

Thank you for your detailed feedback, it's very helpful.
It was a pleasure to create your itinerary and I'm glad you enjoyed your stay in France.

Kind regards from Paris
Bérangère

An active trip that coordinates w an nternational munich flight · France - Sep 4 - Sep 8, 2018

Traveler: Lori G. - Local specialist: Simon Hardy

Simon was very helpful to meet with me pre trip and make sure I understood where I was supposed to be each day. The hotels and restaurants that he selected were fantastic. I especially loved Danielle at the wine b and b. The wine experience was fantastic. Sun E bikes made the trip pretty tough. While I am certain they had the best of intentions, the person who drops off the bike needs to be trained on how to set the GPS up for success. I asked immediately how to zoom in and he wasn't able to... read more

Simon was very helpful to meet with me pre trip and make sure I understood where I was supposed to be each day. The hotels and restaurants that he selected were fantastic. I especially loved Danielle at the wine b and b. The wine experience was fantastic. Sun E bikes made the trip pretty tough. While I am certain they had the best of intentions, the person who drops off the bike needs to be trained on how to set the GPS up for success. I asked immediately how to zoom in and he wasn't able to make that happen so that I could see the roads. With in 10 minutes I was lost and when I called no one answered. I should have left a message and didn't. The rest of the day was a mess as I was continuously lost. My road book pages weren't numbered and got out of order. Even if they hadn't, once you are lost I am not sure they would have helped. The bike specialist did try to meet me at the wine tasting. he was correct that the gps was working (as in pointing the right direction and having signal, it just wasn't set up to zoom in and see roads) He was still unable to fix this but brought me paper maps. Since I couldn't sleep because I was worrying so much about my next day, I was able to change the setting myself. I'm not sure why that couldn't have been done right away, it would have saved a lot of frustration for everyone. I did appreciate the pickup on the second day when I couldn't go further after riding in rain and a thunderstorm. One thing that would have been helpful to know as well in St Remy is that according to my hotel concierge, taxi's need 2 days in advance reservation to make the 20 minute drive to the train station. I almost missed my train back to Paris due to this. Since the rating asks to describe Simon, I don't think it is fair to rate him based on Sun E bikes failure to set up the gps, overall, I would unfortunately rate the trip as a whole lower as it was really stressful.

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Simon Hardy, local specialist, responded to this review:

Hi Lori, thank you for the review concerning your 3-days bike tour in the hinterland of Provence. I will let Danielle and the other people met know that you enjoyed their services. But I also have listed a series of recommendations dedicated to my partners in order to improve our service before and during the bike tour itself. I know that you had rough moments during your trip...and I hope that you will remember the good times too. All my best, Simon

Stephanie

Provence, France · France - Aug 15 - Aug 24, 2018

Traveler: Stephanie W. - Local specialist: Florian Lanfernini

Simon and Florian were both wonderful. The itinerary was great, although I wish I Arles was included in the itinerary given its significance. When I had to go to the hospital for emergency surgery Simon helped rearrange everything, and Florian even came to the hospital to visit. Since I was traveling alone, their attentiveness and consideration made all the difference. I was able to tailor the rest of my trip the way I needed. Simon was always communicative and made sure I was okay. Thank you guys for taking care of me and being so supportive and professional!

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Florian Lanfernini, local specialist, responded to this review:

Thanks, Stephanie, for your very kind message! I note your feedback about the bespoke itinerary, as well as the fact that Arles wasn't included. You had a rough time in Aix...so it was a good thing to postpone your flight and rest in the countryside of the Alpilles. I am sure that your misadventure will not stop you from coming back to Southern France again!

Kylie

Family friendly tour of Provence · France - Jul 9 - Jul 13, 2018

Traveler: Kylie W. - Local specialist: Simon Hardy

We are a family of 4 who travelled to Provence in July 2018. Our children are aged 4 and 6. All our accommodation was superb and the guided tours excellent. The tour of the calenques with skipper Laurence was one of the most unique and memorable experiences of our travels so far - we traveled quickly to some magnificent swimming locations and saw a really different side of Marseille.

The tour of an Olive mill was delicious and fascinating. The family were really welcoming and involved the... read more

We are a family of 4 who travelled to Provence in July 2018. Our children are aged 4 and 6. All our accommodation was superb and the guided tours excellent. The tour of the calenques with skipper Laurence was one of the most unique and memorable experiences of our travels so far - we traveled quickly to some magnificent swimming locations and saw a really different side of Marseille.

The tour of an Olive mill was delicious and fascinating. The family were really welcoming and involved the children in cooking and touring.

The children also had an amazing time on Olivier’s carriage ride - what a great way to tour the countryside!

We would definitely engage Simon Hardy and KimKim again for our next holiday. Many thanks.

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Simon Hardy, local specialist, responded to this review:

Hi Kylie and Matt, what a great pleasure to hear that you appreciated your stay in Provence with us! I expected that your children would have appreciated the cultural & outdoor activities with our local ambassadors... I will tell them directly. I hope to see you maybe another time in Provence, the Southern Alps or the French Riviera! All my best, Simon

Aix de Provence · France - Jun 28 - Jul 8, 2018

Traveler: Teresa F. - Local specialist: Simon Hardy

What an incredible journey! Merci merci merci Simon for a well thought out itinerary and the amazing guides that were assigned to take us to all those beautiful places. Having a private guide made all the difference because we were able to see even more than what was on our agenda Alex and Natalie were incredibly knowledgeable and so nice! Our hotels were fantastic! Located close to everything. The one in Marseille was amazing located right across from the Old Port and just around the corner... read more

What an incredible journey! Merci merci merci Simon for a well thought out itinerary and the amazing guides that were assigned to take us to all those beautiful places. Having a private guide made all the difference because we were able to see even more than what was on our agenda Alex and Natalie were incredibly knowledgeable and so nice! Our hotels were fantastic! Located close to everything. The one in Marseille was amazing located right across from the Old Port and just around the corner from Lafayette Gallery for great shopping. We are so grateful to have visited your beautiful country.... ours seems so boring in comparison 😉. Canada is a wonderful place to live but there’s no comparison when it comes to the History, Architecture, Culture & let’s not forget the food!!! I bought the best Macarons ever in Nice ... they are my favourite! So on that note I will say thank you again and I will be sure to post a comment on the trip advisor regarding our experience with your company. We truly made the right choice and so grateful for all that you did for us!

Merci!🙏🏻 Vive La France!!🇫🇷🇫🇷🇫🇷🇫🇷🇫🇷

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Simon Hardy, local specialist, responded to this review:

Hi Teresa and Kim! Thank you for this very pleasant message! I am glad that you enjoyed your trip and the service of our local guides during the past weeks between Provence & the French Riviera. This is really gratifying. See you maybe another time in France!

Corsica walk · France - Jun 7 - Jun 15, 2018

Traveler: martha k. - Local specialist: Anthony Laplagne

Hi we began from Corte, Hotel was in great location but rude staff on reception. Walk next day was excellent. Directions usually clear. Very friendly lady in Calacuccia with fresh roses in room. Tough to carry cases without a lift. Lovely walk to Castell Verghiu and great views from room. Very good meal. Another great walk though some of our party didn’t make the waterfall. The bridge isn’t there which should be more explicit in directions. Night in Evisa. The walk to Ota was beautiful and... read more

Hi we began from Corte, Hotel was in great location but rude staff on reception. Walk next day was excellent. Directions usually clear. Very friendly lady in Calacuccia with fresh roses in room. Tough to carry cases without a lift. Lovely walk to Castell Verghiu and great views from room. Very good meal. Another great walk though some of our party didn’t make the waterfall. The bridge isn’t there which should be more explicit in directions. Night in Evisa. The walk to Ota was beautiful and we had one of our best meals at Chez Felix. We walked down the road to Porto. Shame about overgrown path - could that be cleared? Hotel was great with stunning pool in eucalyptus forest. We took a boat trip after a tip from fellow walker - perhaps you should suggest that in the notes or even get a discount? Corse Adrenaline was good company in small boat. We didn’t find anywhere good to eat. Recommendations would have been helpful. The walk to Piana was tough in heavy rain. Les Roches Rouges was stunning with a very kind Patronne Mady. It is a way from the beach so a hire car might have been handy. We did another walk by ourselves to Capu Rossu. We ate at wonderful Italian called Le Hospiton about 6km away and then the hotel restaurant which was great. Overall we would have enjoyed more background detail in the directions eg date of the Genoese bridges, more on wildlife, possible diversions eg Ruines of Dispensa, restaurant tips. But this was a great trip.

Maria

Sightsee and relax · France - May 31 - Jun 9, 2018

Traveler: Maria d. - Local specialist: Simon Hardy

We enjoyed the whole experience.
The itinerary was meticulously planned, the guides were very professional , yet friendly and helpful, the vehicles comfortable and the small groups made interaction and time management easy.
One of my most memorable experiences was the Gallimard perfumery - I enjoyed making my own perfume!
My husband greatly enjoyed the trip to Monaco and Monte Carlo.
On the whole, a fabulous trip!

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Simon Hardy, local specialist, responded to this review:

Hi Maria, thank you very much for your feedback! We are glad and proud that you enjoyed our immersive experiences in the hinterland of Provence and along the French Riviera. A bientôt! Simon

provence village tour · France - May 20 - May 20, 2018

Traveler: Allyce H. - Local specialist: Simon Hardy

I had a wonderful experience working with kimkim to arrange for private vans and guides to villages in Provence for a group of university students. When we were in Barcelona we were affected by the train strike in France, and our train was cancelled...which left us (a group of 16) stranded and unable to get to our hotel in Avignon. Out of desperation, I contacted Simon, who was my kimkim contact based in Marseille and he took time on a Saturday (holiday weekend) to make calls for me and... read more

I had a wonderful experience working with kimkim to arrange for private vans and guides to villages in Provence for a group of university students. When we were in Barcelona we were affected by the train strike in France, and our train was cancelled...which left us (a group of 16) stranded and unable to get to our hotel in Avignon. Out of desperation, I contacted Simon, who was my kimkim contact based in Marseille and he took time on a Saturday (holiday weekend) to make calls for me and arrange for a private coach transfer for our group. He saved us!!! He even followed up afterwards to see if we made it to our destination. I can’t say enough great things about the service and extent Simon went to, on his own personal time, to help us out when we were in a bind. Thank you, Simon!!!

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Simon Hardy, local specialist, responded to this review:

Hi Allyce, thank you for these kind words! I am glad as well that your students enjoyed the cultural guided tour, and that that you guys didn't stay stuck in Nimes during the strike! There is always a solution :) I am looking forward to having you again with us in Provence! A bientôt, Simon

Lorraine

Self-guided walking tour of Provence · France - May 5 - May 16, 2018

Traveler: Lorraine L. - Local specialist: Anthony Laplagne

Anthony and then Aurelia were very responsive and prompt. I was very happy that they always responded quickly and completely to my questions. I felt it was a very personal and professional interaction. So Thank you!

Also, all of the arrangements for hotel check-in, restaurants, luggage transfer, and taxi transport were absolutely perfect. Everything went exactly to plan. Wherever we went we were immediately greeted as "WalkInn" and welcomed with smiles. It was wonderful to see... read more

Anthony and then Aurelia were very responsive and prompt. I was very happy that they always responded quickly and completely to my questions. I felt it was a very personal and professional interaction. So Thank you!

Also, all of the arrangements for hotel check-in, restaurants, luggage transfer, and taxi transport were absolutely perfect. Everything went exactly to plan. Wherever we went we were immediately greeted as "WalkInn" and welcomed with smiles. It was wonderful to see everything so well arranged.

We are also very grateful for the very, very prompt assistance that was provided when we misplaced our walking road book early in the walk. We believe that it was left at the Glanum site where someone quickly picked it up. One note here--we do not understand why we were initially given only one road book for the two of us. If we had had a second book, there would have been no problem! When we received the replacement, we were then given two booklets. Also, since we were not given the road book until we were leaving Avignon, we did not have access to any of those recommendations.

Our walks were really spectacular--both in Les Alpilles and the Luberon. Directions were good except for two things:
(1) the directions for Walk 1—Eastern Valleys and crests—should advise walkers that they might visit the Glanum ruins after they visit the Saint Paul de Mausole. Currently the option only lists the monastery. The walk then takes you away from the ruins. We had to circle back to the ruins after the walk when it would have made much more sense to see them before the rest of the walk.
(2) The only time the directions totally failed us was Walk 3—to l’Abbaye de Sénanque. We learned that other walkers with the same directions had problems with this, having to backtrack several times. The problem occurs when there is a reference to: “only 50m farther you reach the 2nd yellow hiking post with the same name: Abbaye de Sénanque. Here turn left and up a stone road La Pouraque.” There should be a direction that says to ignore the 1st yellow hiking post to the left in the parking lot and continue walking past the Eglise Abbataiale, Communauté, Hotellerie. We (and others) were very confused by the 1st yellow hiking post—since it was not referenced at all. We ended up taking an alternate path and walking up the paved road to reconnect with the directions at THE PASS. But we lost a lot of time trying to figure this out. And we learned that other walkers (on Country Walkers self-guided) had very similar experiences. So the directions should be fixed.

My sister and I fell in love with all of the locations where we stayed. The hotel in Avignon was very well situated and beautiful. Our hosts in St. Remy--Pierre and Armell--were particularly helpful and supportive. Breakfast there was the best. The most beautiful lodging was Le Mas de la Beaume in Gordes--absolutely spectacular! Wendy is a very caring and attentive hostess and the bedroom and in-suite bath are perfect. The hotel in Lourmarin is amusing with its modern, purple room and pictures of bathing beauties. They had by far the best linens and towels and, again, helpful staff. The Saint Cristophe in Aix gave us a great location and comfort. We did not like the hotel in Marsaille but it was a great location with very nice staff. The New Hotel's ground floor exterior appears to be burned out or something. Breakfast was sufficient but perfunctory. The reception area is just functional. Our room had someone else's clothes hanging in the bathroom and there were trash items on the floor that never got cleaned out while we were there.

The included dinners were all very special. Number 9 in Lourmarin was also a lot of fun. Our hostess at the Outsider in Gordes went out of her way to make us feel welcome when we arrived completely soaked from walking in a surprise thunderstorm. The rosé she recommended was the best we had in the two weeks.

Gordes, Les Baux, Lacoste are all so lovely. In Lourmarin we walked back to our hotel at night under the most beautiful cobalt blue night sky. We really loved St. Remy, especially on market day.

Self-guided walking tour of Provence · France - May 5 - May 16, 2018

Traveler: Denise P. - Local specialist: Anthony Laplagne

My sister planned this trip through kimkim. We enjoyed a fabulous walking trip of Provence, taking in the great wildflowers, the landscapes, the dining and friendly Provencal people. Our hosts at the various hotels were superb. Heather at Hôtel Cloître St Louis in Avignon was very helpful with tips and reserved a table for us at L'Epicerie where the staff was excellent and the food top notch. The hotel is beautiful and amenities spot on. At Hôtel Sous les Figuiers in St Remy-de-Provence,... read more

My sister planned this trip through kimkim. We enjoyed a fabulous walking trip of Provence, taking in the great wildflowers, the landscapes, the dining and friendly Provencal people. Our hosts at the various hotels were superb. Heather at Hôtel Cloître St Louis in Avignon was very helpful with tips and reserved a table for us at L'Epicerie where the staff was excellent and the food top notch. The hotel is beautiful and amenities spot on. At Hôtel Sous les Figuiers in St Remy-de-Provence, Pierre and Armelle went above and beyond to assist us. What a lovely setting to start our exploration of the area. Wendy at Le Mas de la Beaume was also very attentive and helpful. Hôtel Bastide de Lourmarin did not have an elevator which presented a bit of a problem with our heavy luggage but one of the staff (I did not get her name) jumped to our aid and brought luggage up and down for us. For our additional stays at Saint Christophe Hotel in Aix-en-Provence, we again found very helpful staff and comfortable room.
We were a bit disappointed with the New Hotel Vieux Port in Marseilles. The staff was helpful, the room was comfortable but it seems that management has allowed the property to deteriorate a bit into shabbiness. However, it was close to the spots we wanted to visit and we enjoyed our stay in this exciting city.
We did have an issue with the walking directions near the Sénanque Abbey. We had to improvise and we heard from other walkers with similar directions that the instructions are confusing. My sister will probably tell you more about this.
I also think that it would have helped if each walker was presented with the walking guide at the beginning of the tour or, even better, if the instructions had been sent to us prior to the trip.

Corsica tour · France - Apr 21 - Apr 28, 2018

Traveler: Lynn G. - Local specialist: Anthony Laplagne

We were very pleased with our trip to Corsica. Anthony planned the itinerary, including hotels, trains and route notes for walks in the areas we were staying. Aurelia completed the bookings for the trip. We loved Corsica and felt that we got a good overview of the island. Our information included recommended walks with route notes. We loved hiking in the different areas. The weather was perfect everyday. I highly recommend the train through the mountains. And end of April was the ideal... read more

We were very pleased with our trip to Corsica. Anthony planned the itinerary, including hotels, trains and route notes for walks in the areas we were staying. Aurelia completed the bookings for the trip. We loved Corsica and felt that we got a good overview of the island. Our information included recommended walks with route notes. We loved hiking in the different areas. The weather was perfect everyday. I highly recommend the train through the mountains. And end of April was the ideal time to visit with very few tourists compared to summer and blue skies, wild flowers, scenic views everywhere and helpful hosts at the hotels. Thankyou KIMKIM for helping us have a wonderful trip.

Wine tours · France - Apr 25 - Apr 27, 2018

Traveler: Laura D. - Local specialist: Simon Hardy

Simon helped make our vacation effortless. He stayed in constant communication during the planning stages with great suggestions and coordinated our pick up from the train station.
He even left his cell number in case I had questions while on our trip.
Our guide, Alex, was amazing. He was so knowledgeable on various subjects and made our tours
Delightful. He was punctual as well, which we appreciated being in Provence a short time.
I highly recommend the kimkim team!
Laura

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Simon Hardy, local specialist, responded to this review:

Bonjour Laura, thanks for your review! Great to hear from you all, we always do our best to set up great guides and chauffeurs for our travelers, and Alex is one of them! We're looking forward to having you again with us in Provence and the French Riviera. Best regards, Simon