Kimkim Trip Reviews for France

4.8
Based on 435 ratings
Read 435 verified reviews by travelers who booked their trip to France on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

All the guided tours were informative and fun...
France | Jun 1 - Jun 7, 2025

Susan
Susan D.
Flagami, FL | Reviewed on Jun 14, 2025
All the guided tours were informative and fun. Andrea (our bike tour guide in Versailles)was entertaining. Raphael took us on two great tours: : Medieval France and the Louvre and d’orsay museums. Sweets tour and The Moulin Rouge were one other highlight of the week. Read more

All the guided tours were informative and fun. Andrea (our bike tour guide in Versailles)was entertaining. Raphael took us on two great tours: : Medieval France and the Louvre and d’orsay museums. Sweets tour and The Moulin Rouge were one other highlight of the week.

Hotel Review
Hotel La Bourdonnais - Tour Eiffel
Paris

Walking distance to the tour Eiffel, and the Seine as well as many restaurants.

Authenticity & Character
Location
Close to iconic locations.
Staff
Cleanliness & Comfort
Cleaning staff took care with our room each and every day.
Activity Reviews
Meet and greet at your hotel in Paris : step into the shoes of a Parisian local !
Meet and greet at your hotel in Paris : step into the shoes of a Parisian local !
Paris

Very helpful. Took us down in the Metro and helped us buy tickets, walked us around the area.

2CV Private Tour Paris Highlights
2CV Private Tour Paris Highlights
Paris

Our driver was fun and informative!

Medieval Paris - St Chapelle, Notre Dame & Conciergerie
Medieval Paris - St Chapelle, Notre Dame & Conciergerie
Paris
Eiffel Tower Summit Ticket
Eiffel Tower Summit Ticket
Paris
Best of Louvre & Orsay Museums
Best of Louvre & Orsay Museums
Paris

Raphael was very knowledgeable!

Quality of Experience
Nighttime Seine River Cruise with Dining Experience
Nighttime Seine River Cruise with Dining Experience
Paris

Excellent food and service!

Rodin Museum & Gardens Private Tour
Rodin Museum & Gardens Private Tour
Paris

Tour was educational and visually stimulating.

Sweet Side Food Tour of Paris
Sweet Side Food Tour of Paris
Paris

Yummy!

Quality of Experience
Versailles : Food & Palace Bike Tour - Full Day
Versailles : Food & Palace Bike Tour - Full Day
France

Had so much fun!

Dinner show at the Moulin Rouge
Dinner show at the Moulin Rouge
Paris

Loved the acrobatic acts!

Local specialist: Lise Troulier

Bob's comments:Our local specialist, Audrey ...
France | May 13 - May 28, 2025

A
Alicia L.
San Jose, CA | Reviewed on Jun 11, 2025
Bob's comments:
Our local specialist, Audrey did a great job. This saved us a lot of time in planning our trip. She was patient and helped us with all the details from a local perspective. Our tour of Normandy with guide Francis was one of the most memorable days on this trip. His in-depth knowledge and personal accounts of events around D-day were very interesting and sobering.
Alicia's comments:
Audrey did a wonderful job of working with us to plan a memorable trip to France....
Read more

Bob's comments:
Our local specialist, Audrey did a great job. This saved us a lot of time in planning our trip. She was patient and helped us with all the details from a local perspective. Our tour of Normandy with guide Francis was one of the most memorable days on this trip. His in-depth knowledge and personal accounts of events around D-day were very interesting and sobering.
Alicia's comments:
Audrey did a wonderful job of working with us to plan a memorable trip to France. She was incredibly patient with my suggestions and changes while creating our itinerary. All of the sights we saw were wonderful, memorable, and unforgettable. She chose some towns that I hadn't heard about before and I'm so glad. Her suggestions for activities and sightseeing were perfect. I enjoyed the lodgings she chose. Many were centrally located and we were able to walk to most of our activities and meals. Having breakfast included was perfect. And being picked up at the Orly Airport and taken to the train station was wonderful and so helpful. We've never done that before.
Some small suggestions:
It would have been good to have a little more information about parking availability for our lodging and about toll road cost. Also, for the last two lodgings in Bayeux and Giverny, we ended up staying at a different location and address than was listed on the itinerary, so it was a bit confusing. In hindsight, I would have chosen to drop off our rental car in or near our last stay in Giverny and take the train to Orly Airport. The car return signage at Orly Airport was minimal, small, hard to see, and it took a long time to find the drop off location.

Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Jun 12, 2025

Bonjour Alicia, Bonjour Bob,

Thank you so much for your feedback. I'm glad to hear that you had a great stay. However, I'm sorry for the confusion regarding the accommodation addresses in Bayeux and Giverny — I will make sure to correct that. I’ve also taken note of your comments about the parking. Thank you for pointing out these issues; your feedback will help us improve our services.
I wish you all the best.
Audrey

Our French family vacation.
France | May 22 - May 30, 2025

M
Mallory S.
Kansas City, MO | Reviewed on Jun 10, 2025
This was our first time using a planning service like this, and it will not be our last. The process was so smooth, the hotels were wonderfully picked, and the guides were amazing. Everything about this was perfect and simple. Lise directed us to unique locations that we would not have chosen otherwise. I honestly cannot imagine a better trip! Read more

This was our first time using a planning service like this, and it will not be our last. The process was so smooth, the hotels were wonderfully picked, and the guides were amazing. Everything about this was perfect and simple. Lise directed us to unique locations that we would not have chosen otherwise. I honestly cannot imagine a better trip!

Hotel Reviews
Hôtel Le Tourville Paris
Paris

Great location! The family room gave everyone some space and the view of the Eiffel Tower from the bathroom was a surprising bonus!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Le Pélican
Annecy

A perfect location in Annecy. The pool and the restaurant were a great addition.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chalet Hotel le Prieuré
CHAMONIX MONT BLANC

Great location and beautiful views

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Louvre Museum Private Tour
Louvre Museum Private Tour
Paris

We all agree that this was our most favorite tour that we took. Emmanella was absolutely fantastic and kept our kids engaged for the whole tour. She gave us all the details we needed without spending too much time in each room. We all learned so much and still talk about her often. Could not recommend her more!

Quality of Experience
Guides, Drivers and Staff
Farm visit
Farm visit
Annecy

This was another favorite of ours. The location was absolutely gorgeous and learning about the cheese process was so fun. Getting to taste the cheese and drink the local wine at the end of the tour was an added bonus.

Quality of Experience
Guides, Drivers and Staff
Transport
lol
Enchanting Lake Annecy Private Boat Tour
Enchanting Lake Annecy Private Boat Tour
Annecy

We loved this day and loved being out on the water. It was the perfect way to spend the afternoon. We brought a bottle of wine as we cruised around the gorgeous lake and even jumped in.

Quality of Experience
Guides, Drivers and Staff
Exclusive Day in Chamonix - Mer de Glace
Exclusive Day in Chamonix - Mer de Glace
France

This was another great day. The train was fun and offered amazing views in the mountains without having to climb them. Our guide was wonderful and went above and beyond to make sure we were happy. The glacier was closed for the month of May, but still so happy that we went up and got into the mountains. Our lunch in town was one of our favorites of the whole trip.

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Lise Troulier

Family Trip to Paris, Provence and Friench Riviera
France | May 29 - Jun 8, 2025

Vinodhshankar
Vinodhshankar B.
India | Reviewed on Jun 10, 2025
Had a wonderful trip to France. Sebastian, was highly responsive and flexible to our needs and requests. Thank you Sebastian. Top highlights of our tour: (1) Private Bour tour at Marseille visiting Frioul archipelago
(2) Cycling through Cezanne's route at Aix-En-Provence
(3) Visiting 6+ villages (Luberon and Riviera) experiencing so many aspects of French cuisine and culture
(4) Visit to Eze, Monaco and Montecarlo
(5) Paris Cycling and Guided tour to Montmarte
Read more

Had a wonderful trip to France. Sebastian, was highly responsive and flexible to our needs and requests. Thank you Sebastian.

Top highlights of our tour:

(1) Private Bour tour at Marseille visiting Frioul archipelago
(2) Cycling through Cezanne's route at Aix-En-Provence
(3) Visiting 6+ villages (Luberon and Riviera) experiencing so many aspects of French cuisine and culture
(4) Visit to Eze, Monaco and Montecarlo
(5) Paris Cycling and Guided tour to Montmarte

Activity Reviews
Electric Bike tour of Paris' Hidden Gems - Small-group
Electric Bike tour of Paris' Hidden Gems - Small-group
Paris

Great trip. Pierre was an awesome guide. Enjoyed so many aspects of Paris.

Quality of Experience
Learning about history
Guides, Drivers and Staff
Gourmet & Historic walking tour of Marseille
Gourmet & Historic walking tour of Marseille
Marseille

OK tour learning about Marseille history

Quality of Experience
Visit to soap factory was not there.
Guides, Drivers and Staff
Nice person
Guided Family Tour of Montmartre
Guided Family Tour of Montmartre
Paris

Great trip. Julien was an awesome guide.

Quality of Experience
Avoided crowds
Guides, Drivers and Staff
Skip-the-line: louvre museum greatest masterpieces private guided tour
Skip-the-line: louvre museum greatest masterpieces private guided tour
Paris

This was not a private tour. It was a group tour. We were delayed by 10-15 mins due to a bus route issue. Tried calling agency but they did not pick up the call. The lady at the agency was very rude. She refused to accommodate us in any way. Refused to give guides number. Also said ticket may not work but thankfully it worked. This was a big disappointment.

Quality of Experience
Grace period when delays happen
Guides, Drivers and Staff
Private gourmet pastries & chocolate tour in Saint Germain
Private gourmet pastries & chocolate tour in Saint Germain
Paris

Final tour was different from St Germain due to food allergy related. Nice tour but details in the tour were not as interesting. Guide was very passionate and very nice.

Quality of Experience
Guides, Drivers and Staff
Passionate guide. Very flexible. Stayed back over time to see of us in our cab.
Private Boat Cruise in the Calanques National Park
Private Boat Cruise in the Calanques National Park
Marseille

Top highlights. Amazing experience. Clemence was the best guide of our trip

Quality of Experience
Archipelago, swimming in the ocean, spotting fish, speed boating
Guides, Drivers and Staff
Clemence is queen of the season. One of the best in the business.
Transport
Paris: Illuminations Seine River Cruise
Paris: Illuminations Seine River Cruise
Paris

Wonderful experience

Quality of Experience
Guides, Drivers and Staff
Transport
May be a boat with some AC :)
E-Bike Tour Along Cezanne's Route
E-Bike Tour Along Cezanne's Route
Aix-en-Provence

One of the best highlights of trip. Amazing guide and amazing experience.

Quality of Experience
Cezanne's route is magical
Guides, Drivers and Staff
Transport
One of the cycles - electric motor did not work
Luberon Markets and Villages small-group guided tour
Luberon Markets and Villages small-group guided tour
Aix-en-Provence

Great experience visiting 3 villages

Quality of Experience
Guides, Drivers and Staff
Transport
HD - Monaco, Monte Carlo & Eze private guided tour
HD - Monaco, Monte Carlo & Eze private guided tour
France

Another top highlight of our trip

Quality of Experience
Coast view, Perfume factory, Monaco walk
Guides, Drivers and Staff
High energy, positive vibe and very social. Guide was flexible to start 30 mins later.
Transport
I think vehicle did not have AC at the rear. But guide did everything he could to make us comfortable.
Cultural tour of Antibes | Grasse & Gourdon | Saint-Paul de Vence
Cultural tour of Antibes | Grasse & Gourdon | Saint-Paul de Vence
France

Gourdon and St Paul Du Vence are awesome.

Quality of Experience
Gourdon and St Paul Du Vence
Guides, Drivers and Staff
Very flexible guide. Accommodated request for a 30 min delayed start.
Transport
Very comfortable van
Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on Jun 11, 2025
Hi Vinodh, Thank you so much for your kind words — it truly means a lot! I'm so glad to hear you had a wonderful trip and that you enjoyed such a rich variety of experiences across France. 🙏 Your highlights list made me smile — from the boat tour around the Frioul islands to cycling Cezanne’s route and discovering the charm of our villages, it sounds like you embraced every moment! It was a real pleasure helping to craft this journey with you. If you ever feel like exploring more of France... Read more

Hi Vinodh,

Thank you so much for your kind words — it truly means a lot! I'm so glad to hear you had a wonderful trip and that you enjoyed such a rich variety of experiences across France. 🙏

Your highlights list made me smile — from the boat tour around the Frioul islands to cycling Cezanne’s route and discovering the charm of our villages, it sounds like you embraced every moment!

It was a real pleasure helping to craft this journey with you. If you ever feel like exploring more of France (or coming back for seconds!), I’d be thrilled to help again.

Wishing you all the best and safe travels until next time!

Warm regards,
Sebastian

Overall, this was a great and the expierence ...
France | May 31 - Jun 7, 2025

L
Liberty H.
Seattle, WA | Reviewed on Jun 08, 2025
Overall, this was a great and the expierence went farily smoothly. The only reason I won't do 5 starts is that I felt the communtication right at the end was lacking. I was told to schedule a call and there were no times available. Another issue was that we were given incorrect directions to one of our scheduled plans. This turned out to really be difficult and we were quite late. Read more

Overall, this was a great and the expierence went farily smoothly. The only reason I won't do 5 starts is that I felt the communtication right at the end was lacking. I was told to schedule a call and there were no times available. Another issue was that we were given incorrect directions to one of our scheduled plans. This turned out to really be difficult and we were quite late.

Hotel Review
Hôtel Bastille Spéria
Paris

Wonderful - close to metro and easy to walk to shopping and resturants. The breakfast was a perfect way to start each day!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The only imporvemnet I would suggest would be nightstands with drawers. Or any storage since the room was very small.
Activity Review
Macaron Cooking Class
Macaron Cooking Class
Paris

Wonderful! Hightly recommended.

Quality of Experience
Guides, Drivers and Staff
Transport
N/A
Local specialist: Amandine Dumas
Amandine
Amandine Dumas
Local specialist in Villefranche sur Saône | Replied on Jun 12, 2025

Thank you so much for your feedback— I truly appreciate you taking the time to share your experience. I am glad to hear that overall things went smoothly and that you had a great time :)

I am sorry to hear about the communication issue at the end of your experience and the confusion with the directions. It's certainly not the standard we strive for, and I apologize for that. Your input helps us improve. Thank you.

I hope you will keep the best souvenirs of this family trip for a long time :)
Amandine

Paris is beautiful. Impressed with the old bu...
France | May 22 - May 30, 2025

Thakor
Thakor P.
Marlborough, MA | Reviewed on Jun 07, 2025

Paris is beautiful. Impressed with the old building architecture. Amboise visit was great. Chateaus are very intersting

Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Jun 09, 2025

Dear Thakor,
I am glad you like Paris and Amboise. Hope you enjoyed the concert at the Sainte Chapelle also!
We look forward to welcoming you again.
Audrey

Paris - May 20-27
France | May 20 - May 27, 2025

G
Gail Davidson D.
Boston, MA | Reviewed on Jun 07, 2025

The guides that Emilie booked for us were very knowledgeable, courteous and enjoyable to spend time with. I especially liked our Versailles guide (I am horrible with names, and I can’t find my notes, sorry), he was fun & his knowledge of the history of Versailles & the era was impressive.

Thank you Emilie.

Gail

Local specialist: Emilie Dubreuil

Overall, we thought that the trip was amazing...
France | May 16 - May 25, 2025

D
Dayne M.
Chicago, IL | Reviewed on Jun 04, 2025
Overall, we thought that the trip was amazing. The French team had everything planned and made the trip seemless. They were informative with suggestions if issues came up, booked great hotels (minus 1), and were communicative. Only issue we had the entire trip was when we arrived, our car service never showed up, even though we paid for it. We did have to double pay for that, but that was the only hiccup. Would recommend them to anyone, and will be using Kim Kim again! Read more

Overall, we thought that the trip was amazing. The French team had everything planned and made the trip seemless. They were informative with suggestions if issues came up, booked great hotels (minus 1), and were communicative. Only issue we had the entire trip was when we arrived, our car service never showed up, even though we paid for it. We did have to double pay for that, but that was the only hiccup. Would recommend them to anyone, and will be using Kim Kim again!

Hotel Review
Hôtel Le Mouillage
Saint-Tropez

Hotel is beautiful with many amenities. Nice atmospher, and close walk to all the action in St. Tropez. Would stay there again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Aline Durant
Aline
Aline Durant
Local specialist in Lyon | Replied on Jun 06, 2025

Dear Dayne,
Thanks a lot for your excellent review!
We are sorry that you missed the transfer, but as we explained due to your flight delayed the driver waited for 2.5hours and couldn't wait more..
All the team is happy to read that you had a great time in France and enjoyed our activities and guides! We also really have pleasure organizing this France Honeymoon trip for you :)
Don't hesitate to contact us when you have a new trip plan to Europe or Asia!
Have a safe flight back!
Best
Aline

Great Experience Start to Finish!!!
France | May 16 - May 24, 2025

K
Kelly Y.
Ashburn, VA | Reviewed on Jun 03, 2025
I worked with Sebastian from initial planning all the way through the end of my trip. He incorporated my ideas and wants into my trip itinerary with some suggestions of his own that turned out to be great. He selected hotels that I would not have necessarily keyed on and they all ended up being wonderful experiences with real local feel and not just another cookie cutter Holiday Inn. During the trip there were a few instances where I had questions or needed clarification on things and... Read more

I worked with Sebastian from initial planning all the way through the end of my trip. He incorporated my ideas and wants into my trip itinerary with some suggestions of his own that turned out to be great. He selected hotels that I would not have necessarily keyed on and they all ended up being wonderful experiences with real local feel and not just another cookie cutter Holiday Inn.

During the trip there were a few instances where I had questions or needed clarification on things and Sebastian and his team were timely in getting back to me and even stepping up to help get answers to some of my questions, etc.

In my opinion, this is a perfect example of "you get what you pay for" and what I got for my money with KimKim and Sebastian was an amazing experience seeing a large swath of the country with activities tailored to my interests. It is worth the time and money to work with these fine folks.

Hotel Review
Hôtel du Cygne
Tours
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on Jun 03, 2025
Hi Kelly, Thank you so much for your kind words—it truly means a lot! 😊
It was a real pleasure helping you craft this adventure through France, and I'm thrilled to hear the itinerary, hotels, and experiences hit the mark for you. I always aim to blend personal wishes with local gems, so I'm glad some of my suggestions turned out to be great additions.
Also, thank you for trusting us throughout the trip. Knowing you felt supported, especially when questions came up on the road, is exactly... Read more

Hi Kelly,

Thank you so much for your kind words—it truly means a lot! 😊
It was a real pleasure helping you craft this adventure through France, and I'm thrilled to hear the itinerary, hotels, and experiences hit the mark for you. I always aim to blend personal wishes with local gems, so I'm glad some of my suggestions turned out to be great additions.

Also, thank you for trusting us throughout the trip. Knowing you felt supported, especially when questions came up on the road, is exactly what we strive for.

Wishing you many more amazing travels ahead—and who knows, maybe another trip together in the future!

Warm regards,
Sebastian

Can trust them ,
France | Apr 12 - Apr 21, 2025

silvina
silvina s.
Los Angeles, CA | Reviewed on Jun 02, 2025
I had a fantastic experience booking my trip to France with my son through Kimkim. Bastian was incredibly helpful throughout the entire process — he helped us plan a thoughtful itinerary and was always available to answer questions, even when we were already in France. One moment that really stood out was when we were at a train station and couldn’t figure out where to go because no one around us spoke English. I called Bastian, and he answered right away and guided us through it — it made... Read more

I had a fantastic experience booking my trip to France with my son through Kimkim. Bastian was incredibly helpful throughout the entire process — he helped us plan a thoughtful itinerary and was always available to answer questions, even when we were already in France.

One moment that really stood out was when we were at a train station and couldn’t figure out where to go because no one around us spoke English. I called Bastian, and he answered right away and guided us through it — it made all the difference and really eased our stress.

Thanks to his support, the whole trip felt smooth and enjoyable. I’ll definitely book with Kimkim again — you can absolutely trust them!

Local specialist: Aline Durant
Aline
Aline Durant
Local specialist in Lyon | Replied on Jun 03, 2025

Dear Silvina,
It's been an absolute pleasure to help you organizing this trip for you and your son ! :)
You've been a lovely traveler to us and we cannot wait before your next trip !
Thanks for your kind words regarding our services, flexibility and reactivity ! The all team will be always there for our travellers on spot !
Best regards
Aline

Paris and Alsace region
France | May 19 - May 29, 2025

Sheila
Sheila D.
Atlanta, GA | Reviewed on May 30, 2025
Sebastian was easy to work with and prompt to respond to questions and requests. He set up a good Paris and Alsace region itinerary for us.
While we thoroughly enjoyed Paris- we did not like the Paris hotel at all. Although the staff at the hotel were kind, the amenities, location, bed, pillows and breakfast were not to our standards. The promise of a one day turn around laundry service according to the laundry brochure in our room ended up not being true. A lot of noisy people congregated...
Read more

Sebastian was easy to work with and prompt to respond to questions and requests. He set up a good Paris and Alsace region itinerary for us.
While we thoroughly enjoyed Paris- we did not like the Paris hotel at all. Although the staff at the hotel were kind, the amenities, location, bed, pillows and breakfast were not to our standards. The promise of a one day turn around laundry service according to the laundry brochure in our room ended up not being true. A lot of noisy people congregated most nights in the ally outside our room. I would dare to say this is even a 3 star hotel.
The hotel in Strasbourg was great. The staff went above and beyond in accommodating us. The Alsace villages tour was good and the pastry cooking class was top notch. The only feedback I would give regarding Strasbourg is that 4 nights is one too many.
Overall, I would give the entire trip 4/5 stars, but working with Sebastian was 5/5.

Activity Reviews
A Half-Day tour in the Alsatian villages from Strasbourg
A Half-Day tour in the Alsatian villages from Strasbourg
Strasbourg

Our tour guide, Roxane was great. She took us to some small Alscaian villages and told us a lot about the history of these villages. A highlight of the tour was going to the St. Odiel convent. The views were amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Tour de France of Wine Tasting (cheese pairing)
Tour de France of Wine Tasting (cheese pairing)
Paris

Great wines. Guide was knowledgeable.

Quality of Experience
Palace of Versailles Half day trip (Skip the line, audioguided & gardens) by minivan from Paris
Palace of Versailles Half day trip (Skip the line, audioguided & gardens) by minivan from Paris
Paris

PM tour felt rushed. I did agree to the PM tour. I would also just take the train next time. It took us 1.5 hours to go 14 miles in Paris traffic.

Quality of Experience
Guides, Drivers and Staff
Transport
Timely, nice driver. He was honest about the traffic.
Local Alsacian bakery class
Local Alsacian bakery class
Strasbourg

This was an unexpected highlight of our time in Strasbourg. Dominique was amazing. She was welcoming and had everything well prepared. She kept apologizing for her English, but there was no need as we were able to communicate with her very well. We don’t do much baking, but she was a great teacher. Getting to spend some time with her in her home really made us feel like we’d had an authentic Alsatian experience, and the rhubarb tarts we made were delicious! This was a 10/10 experience!

Quality of Experience
Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on May 31, 2025
Hi Sheila, how are you? Thank you so much for your detailed feedback — I truly appreciate you taking the time to share your experience. I’m really glad to hear that you enjoyed the overall trip, especially the Alsace villages tour and the cooking class, and that working together was a positive part of your journey 😊 I'm very sorry to hear that the Paris hotel did not meet your expectations. Your comments regarding the amenities, location, and noise are extremely helpful, and I’ll be sure... Read more

Hi Sheila, how are you?

Thank you so much for your detailed feedback — I truly appreciate you taking the time to share your experience.

I’m really glad to hear that you enjoyed the overall trip, especially the Alsace villages tour and the cooking class, and that working together was a positive part of your journey 😊

I'm very sorry to hear that the Paris hotel did not meet your expectations. Your comments regarding the amenities, location, and noise are extremely helpful, and I’ll be sure to take this into account moving forward. I always aim to suggest accommodations that align with my travelers’ comfort and preferences, and your feedback will help me refine those recommendations.

Also noted on the Strasbourg stay — next time I’ll suggest trimming it down a bit unless travelers specifically ask for a longer, more relaxed pace.

Thanks again for your trust and honesty. I hope to have the chance to help you plan another trip in the future — and get everything to a 5/5 next time 😉

Warm regards,
Sebastian

Road Trip Bordeaux to Avignon
France | May 17 - May 26, 2025

Wilson
Wilson G.
Ashburn, VA | Reviewed on May 30, 2025

/Users/Tom/Desktop/Bordeaux to Le Baux Road Trip May 17.pdf

Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on May 30, 2025

Hello Wilson,

Thank you so much for your feedback on the trip, it was super helpful :)

It was a pleadure to organize your trip and we are happy that you enjoyed Dordogne & Provence area!

See you soon in France!

Valentine

A most memorable mother/daughter trip to France
France | May 12 - May 21, 2025

Kim
Kim R.
Newark, NJ | Reviewed on May 28, 2025
I travelled to France with my 23-yr-old daughter and we had a most memorable experience. I went to Italy & Greece last year with the amazing help of KimKim and have to credit that positive experience for my getting to return to Europe again so soon! Liz helped me curate an itinerary that was respectful of my budget, our time, and our interests. All excursions, from the tour guides involved to the locations and the experience, were top quality. Our budget allowed for the moderate hotel... Read more

I travelled to France with my 23-yr-old daughter and we had a most memorable experience. I went to Italy & Greece last year with the amazing help of KimKim and have to credit that positive experience for my getting to return to Europe again so soon! Liz helped me curate an itinerary that was respectful of my budget, our time, and our interests. All excursions, from the tour guides involved to the locations and the experience, were top quality. Our budget allowed for the moderate hotel accommodations and all were great. They were centrally located and easily accessible to all we wanted to see. We were ESPECIALLY pleased with the location of our Nice hotel.
We enjoyed Paris, Aix En Provence, and Nice. We were somewhat pleasantly surprised to love Paris as much as we did. The only thing we wish were different was that we had more time to spend there. The Eiffel Tower did not disappoint! We enjoyed casual meals in the outdoor spaces of various cafes, we took an hour boat ride down the Seine, We enjoyed the gardens of Luxembourg Palace, shopped the Champs Elysses (where my daughter enjoyed a luxury purchase experience that she had looked forward to), experienced the Louvre, and went on 2 arranged excursions/tours: A chocolate and pastry making tour and a tour of the Champagne region. Both were excellent. The chocolate/pastry tour was a private walking tour that enabled us to see other neighorhoods in Paris. Led by Aude, a very pleasant, professional, and educated young woman, It lasted about 3 hrs and was perfect for us. The Champagne tour was a full (10 hr) day led by Enzo who taught us so much. We loved this small group experience.
In Aix, we stayed a bit "off the beaten path" in a hotel with a lovely pool. We went into town for some shopping and dining but, our "main event" was going on a day trip to a fisherman's village, Cassis. This is likely our favorite part of the trip. What a beautiful small village with incredible views of the bluest waters! Led by Camille, a TERRIFIC guide, we enjoyed a boat ride to the Calanques, free time to have a lovely lunch of fresh caught fish and shopping. We also took a short ride up the mountain to see the views from above. The day ended with a wine tasting at a quaint winery.
Our time in Nice was NICE! We really loved how centrally located we were. Our arranged excursions were: a private boat ride on a small, solar powered catamaran and a perfume making class. The boat ride was in the evening. It was serene and scenic on the waters between Nice & Monaco. The perfume making class was a bit quick but well done and in a lovely perfumery with a long history. Everything else we did was "self guided" but KimKim took the time to make suggestions, give directions, etc. even though this was the case. We spent a full day at a beach club, took a day trip to Monaco/Monte Carlo (where we had a very "hoity toity" cocktail and luncheon experience), shopped in an area called Old Town, and just enjoyed shopping and dining.
In addition to the excursions and accommodations arranged by KimKim, our train transfers to Aix and Nice were flawlessly prearranged my KimKim, as were our rides to and from the airports.
We couldn't have wished for a better time together. KimKim gets high praise!

Hotel Reviews
Hôtel A la Villa des Artistes
Paris

Small/boutique style. Centrally located in the 6th "district." We did not have the breakfast as part of our arrangement but could see it was quite nice. They have a small outdoor courtyard that was lovely. Overall, a "no frills" hotel but was all we needed for the amount of time we were spending there (most of our time was spent "out & about). I had asked KimKim to keep me on a lower floor and the hotel accommodated that easily. The room was clean and quiet. The beds comfortable. There was construction on the street so there were times the street was closed to cars, making it a little tricky for uber, etc. I would recommend it!

Authenticity & Character
Location
Staff
Of note: our interaction with them was quite limited but all positive
Cleanliness & Comfort
Escale Oceania Aix-en-Provence
Aix-en-Provence

This hotel did not feel as centrally located as we expected. A ride into the center of town was quick and not a problem, however. They have a nice pool area that we made use of any chance we could. They have a restaurant/bar that was open for dinner the night we arrived (Thursday) but, oddly, not on the second night we were there. We ordered food to be delivered from an outside source when the restaurant was closed and, even though they have indoor/outdoor dining seating, we were told we had to eat it in our room. They also have a nice breakfast buffet. The rooms were clean and comfortable, with good temp control. We had a nice window with a view overlooking the pool

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mercure Nice Promenade des Anglais
Nice

Great location on a central corner of The Promenade. We had a spacious room on a lower floor (per request) that was quiet and comfortable. We had been told to expect a "Sea View" room but, unfortunately, did not receive. KimKim was accessible and responsive to us promptly. This hotel had an ice machine (something that I found to be GREAT and not common) and ready access to water coolers. They had a beautiful space for their expansive breakfast buffet that was open to outside. All we had to do was walk out the main entrance in any direction to start seeing the sites, shops, and restaurants/cafes.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cassis Village, Calanques Boat Ride & Provence Wines Day Trip
Cassis Village, Calanques Boat Ride & Provence Wines Day Trip
Aix-en-Provence

IF I had to pick, this would be the favorite outing of the trip. What a beautiful day. Camille, our tour guide (we had a small group of 6), was wonderful. She was personable, informative, timely, etc. The village was perfection. Quaint, scenic, walkable, great (fresh) seafood, and so much more. We spent approx an hour on a small catamaran to see the Calanques. Gorgeous! It was a cloudy day so we couldn't see the full beauty of the blue water UNTIL we were driven to the mountain top and looked down. WOW! The views from up there! In between these two things, we enjoyed shopping/strolling to a perfumery and praline shop. We had time on our own for more shopping and to have lunch. Camille recommended several places and we were glad to have taken her up on her suggestion. We had a terrific lunch by the water. After done enjoying our time there (I'd love to return to stay overnight and take day trips from there), we went to a local, family owned winery (Bodin) for a wine tasting. LOVED this day trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Private French Riviera Sunset Electric Cruise
Private French Riviera Sunset Electric Cruise
Nice

This was a private boat tour that lasted an hour along the shoreline of the Riviera, between Nice and Monaco. Our guide (Wiliam, in English) was so kind. The catamaran was small and nice. It is solar powered and VERY quiet as a result. The whole area & experience was very peaceful and serene. The views were spectacular from the water. MANY ornate villas perched in the cliffsides and yachts in the water. It was just a very relaxing hour after a full day. We really enjoyed it.

Quality of Experience
Guides, Drivers and Staff
Transport
We took an uber to our meeting point and it was the most scenic, beautiful Uber drive ever! As for the catamaran, so nice. Simple, small, quiet, and private
Perfume Workshop
Perfume Workshop
Nice

This workshop was pretty quick for the amount of people involved (14). The staff member was quite capable and helpful but it felt like we could have benefited from a bit more time. We learned alot about making a perfume that is a scent based on many scents we prefer. We left with a full bottle of our personal creation and had an opportunity to shop in the perfumery after (without feeling like we HAD to). We enjoyed it so much!

Quality of Experience
Guides, Drivers and Staff
Transport
n/a. It was in walking distance from our hotel.
Seine River Cruise with Audio Guide
Seine River Cruise with Audio Guide
Paris

This was relaxing and nice. 3 stars may be a bit "unfair" as we were SO tired from travel. It was convenient in that a boat leaves every hour. Although our ticket came with a time, we weren't pressured to be there at a specific time. There was plenty of room aboard for anyone/everyone to have a coveted outdoor seat. I think, because of something we misunderstood (?), we did not have access to the audio portion. However, we were able to hear some of the highlights and, just seeing the beautiful landmarks all around was great. We were able to walk over to the Eiffel Tower from the dock once finished, which was an added bonus.

Quality of Experience
Guides, Drivers and Staff
No real interactions with guides/staff
Transport
Entrance Ticket: Louvre Museum + Reserved Access to Mona Lisa
Entrance Ticket: Louvre Museum + Reserved Access to Mona Lisa
Paris

We were not interested in spending our limited time inside museums all day but definitely wanted to experience the Louvre and some of its highlights. This tour was just right for us. We started spending some time on the exterior grounds, which were very impressive! A group of approx 15 of us were then led through the VERY busy and hectic entrance (and we went through a "secret" entrance that wasn't even as crowded) to an area where the guide explained what we would be seeing on our way to the Mona Lisa. We had been prepared by many a person to have low expectations re seeing the Mona Lisa. I am glad we had fair warning because it was exactly what we were prepped for: CROWDED, small, and no time to stay and admire. Having said that, we wouldn't have missed the chance to see her. After, we were given the opportunity to spend time on our own vs reconvene for a tour through a few more areas. We chose to wander on our own. We saw an exhibit of Haute Couture which was new and fabulous.

Quality of Experience
Guides, Drivers and Staff
Transport
N/A. We arrived on our own in this case.
Marais Pastry & Chocolate Tasting Experience
Marais Pastry & Chocolate Tasting Experience
Paris

This was (unexpectedly & pleasantly) a private tour. We met our tour guide (Aude) for a walking tour of the 4th Arrondissement, which is a nice neighborhood that has a Jewish history and is LGBTQ friendly/dominant today. We learned alot about the history of the neighborhood and visited a Jewish memorial in addition to learning interesting facts and history about chocolate and pastry! The locations for chocolate and pastry tasting each had a story and their samplings were delicious. Aude was a great tour guide!

Quality of Experience
Guides, Drivers and Staff
Transport
N/A. We arrived on our own and all was on foot
Visit the Champagne region for the day!
Visit the Champagne region for the day!
Paris

We loved this day! We learned so much about how Champagne is made and saw examples of a small winery and a large/industrial one. Our tour guide, Enzo, was very engaging and informative. We loved the small group (6) aspect. There was time to walk around the small town of Epernay to shop and have lunch. We also had the opportunity to tour a beautiful cathedral. At end of day, Enzo took us to the tomb of Dom Peringnon and to a most beautiful overlook of an expansive winery for photos. A very well done and much enjoyed experience

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Chreist

Outstanding service from Kimkim for European tour!
France | May 11 - May 21, 2025

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Tina J.
Atlanta, GA | Reviewed on May 28, 2025
My husband and I just returned from a 12 day trip to France, booked by Kimkim local specialist, Liz. Our trip was amazing! We have been to Europe several times and normally book most of it ourselves, but this time, we wanted to take a bit of the stress out of the planning and reached out to Kimkim. What a great decision that was! Our trip started in Paris where we took in the Eiffel Tower, a wine and cheese tasting, a dinner cruise along the Seine River and a Louvre Tour (our guide was... Read more

My husband and I just returned from a 12 day trip to France, booked by Kimkim local specialist, Liz. Our trip was amazing! We have been to Europe several times and normally book most of it ourselves, but this time, we wanted to take a bit of the stress out of the planning and reached out to Kimkim. What a great decision that was! Our trip started in Paris where we took in the Eiffel Tower, a wine and cheese tasting, a dinner cruise along the Seine River and a Louvre Tour (our guide was fantastic!!). We stayed at a cute boutique hotel near a metro stop which was perfect for us to get around without relying on taxis for the most part. From there we took the train to Leon where we took in an amazing culinary tour with another fantastic guide. We moved on to Avignon from there and had an amazing experience of a tour of the vinyards and wine and olive oil tasting at the nearby Château d'Estoublon (maybe my favorite experience of all!). We ended our trip in Nice. All of our hotel stays were wonderful with free breakfasts to die for! Transfers to and from airport and trains were booked for us so we didn't have to arrange any of that ourselves. We had one tour in Nice that we weren't happy with and Kimkim immediately responded and refunded part of our payment. I can't say enough about how professional our specialist, Liz and her team were, and how responsive they were to whatever questions we had before and during our trip. We will book again with Kimkim without hesitation!

Hotel Reviews
Hotel West End
Nice

This hotel was lovely and overlooking the Riviera next to the famous Hotel Negresco. It was in a great location near restaurants and shopping. The hotel is beautiful with a red carpet leading from the outside in. Our staff was friendly and helpful and greeted us at our car to help take our bags to our room and recommended a wonderful place to eat as we were hungry when we arrived. Our room was beautiful with a convenient bathroom and nice tub/shower, however, the tub was very high to step in to and my husband has some physical limitations due to an accident a few years ago. He had a bit of trouble stepping into the tub but we managed ok. We did not ask about changing rooms. The hair dryer was a bit different and got very hot as I was drying my hair due to the way it was made so that was a bit inconvenient. Also, we noticed several times when we were in the lobby that there were times that there was no bellhop to help people with luggage as they were getting out of the car and they were lugging it up the stairs themselves.

Authenticity & Character
This hotel is beautiful with a red carpet leading in. The lobby is large and has several nice sitting areas with coffee and water most always available.
Location
Across the street is the promenade by the Riviera. Walking distance to restaurants and attractions.
Staff
Staff was very friendly and helpful although we noticed no bellhop on duty at times when people were arriving.
Cleanliness & Comfort
Our room was clean and beautiful. Tub was a bit high to step into and hair dryer was awkward and got hot when drying my hair. Bed was comfortable and the breakfast was amazing!!
Hôtel Joe M
Paris

This hotel was adorable and in a great location near a convenient metro stop. The staff was welcoming, friendly and helpful and spoke English. The buffet breakfast was amazing with most anything we wanted! The hotel was very clean and within walking distance to the Grand Boulevards metro stop as well as several good restaurants. My only complaint was that our standard room was a bit small and difficult to organize with our luggage. The shower stall in the bathroom was almost too small for my husband who is 5'10" to comfortably shower and wash his hair. And I found the hair dryer very inconvenient as a button had to constantly be pressed for it to work.

Authenticity & Character
Cute and authentically Parisian!
Location
Near a convient metro stop
Staff
Friendly and helpful
Cleanliness & Comfort
Clean but a bit small. Would have to upgrade to a larger room next time!
Hôtel de l’Horloge
Avignon

This hotel was adorable and couldn't be any more central in the heart of Avignon. It is basically near anything you want to see! The staff was friendly and helpful and spoke English with us. Our room was small but fine for the two of us and the bathroom was convenient. The only issue we had was that there were two steps leading down to the bedroom as you walk through the door. My husband has some physical limitations due to an accident a few years ago and found it a bit difficult to navigate those steps. The staff immediately responded and said they would change our room, if needed. We decided that since our stay was short we would stay in the room we were in but appreciated their immediate response to our concern. The buffet breakfast was amazing!! Would definitely stay here again!

Authenticity & Character
Cute hotel with lots of character! Nice breakfast area with amazing breakfast!
Location
You can't get more central than this hotel!
Staff
Friendly, helpful and responsive!
Cleanliness & Comfort
Very clean!
Hotel Carlton Lyon - MGallery Hotel Collection
Lyon

This hotel was absolutely beautiful, clean, and in a perfect location! The staff was friendly and spoke English and gave us recommendations for dining along with a helpful map. Our room was beautiful with a large bathroom and huge shower. It was within walking distance of the Old City which is where we spent most of our time. We would definitely book here again!

Authenticity & Character
Beautiful hotel! Lovely bar and cute elevator leading to all the floors.
Location
Near the Old City and lots of great restaurants!
Staff
Friendly and helpful and spoke English with us.
Cleanliness & Comfort
Nice large standard room with beautiful bathroom and large shower!
Activity Reviews
Small Group Guided Tour of the Louvre
Small Group Guided Tour of the Louvre
Paris

This was a perfect tour for my husband and I on our trip to Paris. We only had 3 days in Paris before moving on to another place in France so we needed something that was fairly brief but gave us a good overview of some of the best things to see in the Louvre. Our guide was Anaïs and she was perfect! My husband has some physical limitations due to an accident a few years ago and she was most attentive to his needs while directing our small group of 8 to some favorite sights. Would definitely recommend and do this one again!

Quality of Experience
Guides, Drivers and Staff
Wine & Cheese Tasting Experience
Wine & Cheese Tasting Experience
Paris

Something got mixed up with our tour so we were expecting something else so this was a bit less than what we expected but still enjoyable. We tasted three Parisian wines and two cheeses with one other couple which we enjoyed. This was held in a wine shop so our host was also the owner and had to stop to wait on customers during our experience. However, we took this time to get to know the other couple we met and enjoy the wine and cheese. If you are looking for a serious wine and cheese tasting experience this may not be your ticket, however, if you want to relax and enjoy good wine and cheese with other tourists, this one was nice.

Dinner Cruise in Lyon: A Culinary Journey
Dinner Cruise in Lyon: A Culinary Journey
Lyon

This experience was ok but we would rather have had dinner at one of the wonderful Leon restaurants in town. The food was only ok and the wait staff seemed inexperienced. We had a difficult time even finding the boat as there was nothing really to show where we were supposed to meet. The greeting on board was lukewarm and the narration throughout the boat ride was muffled and hard to hear. I would unfortunately not recommend this tour.

Quality of Experience
Food
Guides, Drivers and Staff
Seine River Gourmet Dinner Cruise with Live Music
Seine River Gourmet Dinner Cruise with Live Music
Paris

This experience was truly amazing! From the time we stepped on board, we were taken care of. We were handed champagne, dinner orders were taken, and wine was poured. The wait staff was obviously experienced and checked on us frequently to make sure our experience was going well. The singer on board was wonderful and really added to the ambiance and the food was excellent! We loved it start to finish!

Quality of Experience
Food, service and entertainment were wonderful and the sights along the river were amazing!
Food
Guides, Drivers and Staff
Monaco Day Trip via Èze & La Turbie
Monaco Day Trip via Èze & La Turbie
France

This was a truly disappointing experience. The description we were given said we would have a guide that would take us around Monaco to see the sights, including the Prince's Palace and the casino. We basically had a driver that dropped us off in Monaco and told us he would pick us up in 1 1/2 hours. We had no idea where to go or what to do and didn't have time to get on a tour bus. We went to the casino, saw a small harbor and walked back to the van. Very disappointing as this was something we were really looking forward to. I don't even know what La Turbie is because we didn't actually go there. We went to a perfume factory and had a very quick tour then the driver took us to Èze, dropped us off, and said he would pick us up in 40 minutes. We barely had time to walk up the hill and back down. Not sure what happened here but it was definitely a waste of time and left us very disappointed.

Quality of Experience
Not what was advertised
Guides, Drivers and Staff
Driver gave no information, dropping us off without any direction of what we could see.
Transport
Driver sped along curvy roads which felt a bit unnerving.
Culinary Walk in Lyon Old Town
Culinary Walk in Lyon Old Town
Lyon

This activity was a favorite of our 12 day tour of France! Our guide, Shirine, was excellent and took great care of our 10 person group. The stops we made throughout the tour were perfect. The meats and wine, followed by the cheese and wine, amazing! Shirine told us a lot of history of Leon throughout the tour. Three hours passed by very quickly! I would definitely recommend this tour!

Quality of Experience
Guides, Drivers and Staff
Private Château Wine & Seasonal Food Pairing
Private Château Wine & Seasonal Food Pairing
France

My husband and I were on a 12 day tour of France with Avignon being one of the cities we visited. This chateau was about 30 minutes away by taxi. It was one of the best and most memorable activities of our trip! We went in mid-May which was before wedding and high tourist season started so the chateau and gardens were open to us. Normally, they are closed off if someone has the chateau booked for a wedding event so I would recommend going during low-tourist times. Our guide took us all around the gardens, olive groves and vineyards and gave us some history. She was wonderful! We then went into the chateau for our wine and olive oil tastings. This was a beautiful experience! We decided to stay for lunch which was outside under a magnificent, old tree and the food was excellent, definitely worth the splurge! I would recommend this tour for sure and would do it again!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Liz Chreist

We had the most spectacular time! So many hid...
France | May 20 - May 26, 2025

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Noelle S.
Newark, NJ | Reviewed on May 27, 2025
We had the most spectacular time! So many hidden gems and experiences. Our favorite was shopping in the market and cooking a local provençal meal. Read more

We had the most spectacular time! So many hidden gems and experiences. Our favorite was shopping in the market and cooking a local provençal meal.

Hotel Reviews
Lamartine Residence
Nice

Our stay at the Lamartine Residence was fantastic. There was a bit of a mix-up when we arrived as they thought we were a party of six, so there were extra cots in the room. But they handled it smoothly and promptly removed the extra beds after we clarified we were only three. The staff went above and beyond with their customer service, making our stay enjoyable and welcoming. The room was super awesome and perfect for our needs.

Aquabella Hotel & Spa
Aix en Provence

Aquabella Hotel & Spa was great. Just like our first hotel, we had a lovely experience here without any issues. The service was very accommodating and helpful throughout our stay.

Activity Reviews
Guided visit of Commanderie de Peyrassol and Lunch at "Chez Jeannette"
Guided visit of Commanderie de Peyrassol and Lunch at "Chez Jeannette"
Flassans-sur-Issole
Market visit and Provençal Cooking Class in Aix-en-Provence
Market visit and Provençal Cooking Class in Aix-en-Provence
Aix-en-Provence
Self-guided tour to Gigondas and Châteauneuf-du-Pape
Self-guided tour to Gigondas and Châteauneuf-du-Pape
France

The self-guided tour to Gigondas and Châteauneuf-du-Pape was mostly enjoyable. Unfortunately, we ended up visiting on a Sunday, when many places were closed. It might have been better to explore the area on a Saturday to fully appreciate all it has to offer. Despite this, I understand the timing due to the travel distance from Aix-en-Provence. It was still a worthwhile experience.

Morning food and wine tour
Morning food and wine tour
Nice

The morning food and wine tour in Nice was incredibly well done. Though it turned into a long day combined with our visit to Monaco, the guide was fantastic and took excellent care of us. I've been on several food tours before, but this one stood out and was very rewarding.

Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on May 27, 2025

Dear Noelle,

I am so, so happy you enjoyed your holidays in the South of France. We are always happy to offer unique experiences, but it’s also thanks to your open-mindedness that we’re able to do so, and for that, I thank you! I wish you all the best for the future and remain at your disposal for new adventures in France!
Audrey

Question everything when you get the vouchers....
France | May 11 - May 19, 2025

Linda
Linda S.
Newark, NJ | Reviewed on May 26, 2025
Some parts of our trip were above and beyond our expectations. Our 5-night stay in Amboise was very charming and lovely - however it was a one mile walk to ANYTHING, including restaurants and tour meeting points. From speaking to our specialist, I assumed that our tour group would pick us up and drop us off at our hotel - not so. Also, I told the specialist how much I disliked crowds, and our trip to Monet's garden was on a 100 person double decker bus, and into a tremendously crowded area,... Read more

Some parts of our trip were above and beyond our expectations. Our 5-night stay in Amboise was very charming and lovely - however it was a one mile walk to ANYTHING, including restaurants and tour meeting points. From speaking to our specialist, I assumed that our tour group would pick us up and drop us off at our hotel - not so. Also, I told the specialist how much I disliked crowds, and our trip to Monet's garden was on a 100 person double decker bus, and into a tremendously crowded area, where it was difficult to enjoy the garden.

Hotel Reviews
Hôtel A la Villa des Artistes
Paris

Very clean, comfortable, charmless hallways and reception area. Nice breakfast selections. No tub, but nice shower and plenty of hot water

Authenticity & Character
Location
Near LOADS of good restaurants.
Staff
Cleanliness & Comfort
Le Manoir de la Maison Blanche
Amboise

Lovely and charming 5(?) unit B&B, about one mile from the main area of the village. Quiet and away from all the traffic and tourist noise. We heard cuckoo birds each morning. Our hosts were fully bilingual and very attentive. This is a place for those who have a car or bike.

Authenticity & Character
old, and in wonderfully maintained care
Location
Lovely and peaceful - lots of natural gardens, but a bit inconvenient unless you have a car
Staff
Aude and Rob
Cleanliness & Comfort
The mattress was comfortable.
Local specialist: Nathalie Durand
Nathalie
Nathalie Durand
Local specialist in Beaujolais | Replied on Jun 02, 2025
Hello Linda,
I'm really pleased to hear that you enjoyed your time in the Loire Valley!
I would just like to clarify a few points:
When a traveler receives their trip plan, the hotel name and website are always included, allowing you to review all the details before confirming your booking. In your case, I suggested more than six different itineraries, including four different hotel options (better situated but more expensive) — and it was ultimately your choice to go with this one which is...
Read more

Hello Linda,
I'm really pleased to hear that you enjoyed your time in the Loire Valley!
I would just like to clarify a few points:
When a traveler receives their trip plan, the hotel name and website are always included, allowing you to review all the details before confirming your booking. In your case, I suggested more than six different itineraries, including four different hotel options (better situated but more expensive) — and it was ultimately your choice to go with this one which is not a 5 stars.

Regarding the pick-up for the tours, I did not indicate it would be from your hotel, as you had chosen the small group option. This typically involves central meeting points rather than direct hotel pick-up.
As for the Giverny tour, we had indeed booked a small group experience (maximum 15 participants). If you ended up traveling in a larger bus, that was clearly not in line with what was planned. While the error originates from the service provider, we absolutely understand how this may have affected your experience, and we can offer a partial refund as a gesture of goodwill.
Regards
Nathalie

Firzt of all Sofia or her team was not based ...
France | May 17 - May 21, 2025

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Padmakar N.
India | Reviewed on May 22, 2025
Firzt of all Sofia or her team was not based in Paris. She never came on line may be after 7th of May. Eexcept on arrival day transport from Airport to Hotel, all other trips where totally totally not as expected. First of all it may be our wrong understanding that transportation to various sight seeing locations are included. Since it has not been included, in the beginning itself our purpose of requesting you to arrange for local sight seeing has been disappointed. Evan driver of Vintage... Read more

Firzt of all Sofia or her team was not based in Paris. She never came on line may be after 7th of May. Eexcept on arrival day transport from Airport to Hotel, all other trips where totally totally not as expected. First of all it may be our wrong understanding that transportation to various sight seeing locations are included. Since it has not been included, in the beginning itself our purpose of requesting you to arrange for local sight seeing has been disappointed. Evan driver of Vintage car has not been informed correctly about our hotel location. By the time he understood about our hotel,it was too late. Then he said he will come in the evening. It was nightmare in the evening due to heavy trafic. By the time he took two rounds he said my time is over and he left us in front of Opera. It was originally planed to drop in the Opera area as per moarning program since we had Opera visit was at 11 a.m. to 12.30 am. In the evening he should have dropped us near the hotel it self for which he never agreed. Initially Moulin Rouge Caberet has planed. After making the payment, we have been told that since it was not available, it has been changed to Paradise latin which was not at all a good performance as we expected. Any how we have completed the tour and it was not at all an value for money which we have paid. May be our expectations are very high or we are laking in our understanding. We felt that only tickets to the various sight seeing places have been booked by your side which we could have done our own. Since we wanted some personalized tour was required we have approached you. Regret for having booked the tour.



Local specialist: Sofia Fenaux
Sofia
Sofia Fenaux
Local specialist in Montpellier | Replied on May 27, 2025
Good afternoon,
I'm really sorry to hear that you felt this trip was a disappointing experience. I also want to apologize for not informing the driver-guide about your hotel change — I completely understand how that caused confusion for the city tour.
That said, I think there may have been a few misunderstandings about the services included in the program and the type of support provided during the trip. I'm also sorry if there was any confusion about our location — I did mention in my very... Read more

Good afternoon,
I'm really sorry to hear that you felt this trip was a disappointing experience. I also want to apologize for not informing the driver-guide about your hotel change — I completely understand how that caused confusion for the city tour.

That said, I think there may have been a few misunderstandings about the services included in the program and the type of support provided during the trip. I'm also sorry if there was any confusion about our location — I did mention in my very first message that we're based in Montpellier, in the south of France, not in Paris.

I totally understand that having a driver-guide throughout the entire stay would have been more comfortable. That could absolutely have been arranged, but it wasn’t part of the proposal I initially shared with you. As a local agency, we specialize in tailor-made trips rather than all-inclusive packages. Of course, daily assistance could have been included, but that would have required a much higher budget, as driver and guide services in France are quite expensive.

Once again, I’m truly sorry the trip didn’t meet your expectations, and I appreciate your feedback — it helps us to improve.

Sofia

5+ Stars for Joel!
France | May 2 - May 14, 2025

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Robin B.
Newton, MA | Reviewed on May 21, 2025
Joel did an excellent job of arranging our trip. He helped us identify what we wanted to see and then provided the experiences in an organized and meaningful way. These included visiting the prehistoric caves, troglodytic dwellings, castle and gardens around Sarlat, the markets in Sarlat and Mirepoix, cathedrals and museums, taking back roads to see medieval villages, and spending the final day exploring the walled city of Carcassonne. Our enjoyment was greatly enhanced by our excellent... Read more

Joel did an excellent job of arranging our trip. He helped us identify what we wanted to see and then provided the experiences in an organized and meaningful way. These included visiting the prehistoric caves, troglodytic dwellings, castle and gardens around Sarlat, the markets in Sarlat and Mirepoix, cathedrals and museums, taking back roads to see medieval villages, and spending the final day exploring the walled city of Carcassonne. Our enjoyment was greatly enhanced by our excellent guides, Sandra Ho from “France’s Impressions”, (Sarlat), Valerie (Cahors) and Olivia Gotti from “travelrealFrance” (Cahors and Carcassone) who were not only pleasant and well informed but had the knowledge and ability to customize our itinerary at our request. This included adding a visit to a goose farm (seeing/hearing hundreds of geese marching through the woods was something we’ll never forget), stopping at the Robert Doisneau museum (as a photographer, this was very meaningful to me) and visiting the Toulouse Lautrec museum. We also appreciated all the excellent accommodations. The staff at each hotel were very pleasant and accommodating. We loved being in the middle of the market in Sarlat, on the river by the Roman bridge in Cahors and at the base of the medieval city in Carcassonne. Finally, all the suggestions made by the guides for lunch stops were excellent. Even the weather cooperated (as Joel said it would). We are recommending Kimkim’s excellent service to everyone as we share (hopefully, without being too boring) our adventures with family and friends. Thank you!

Local specialist: Joël Massé
Joël
Joël Massé
Local specialist in Lacenas, near Lyon, France | Replied on May 21, 2025

Hello Robin,
Again, thanks for the time you took to provide a more detailed feedback on your guides and hotels.Be sure I'll share that enthusiastic review with them !
Best regards
Joel

Amandine and the KimKim team created an incre...
France | May 9 - May 18, 2025

Kenneth
Kenneth B.
Chicago, IL | Reviewed on May 19, 2025
Amandine and the KimKim team created an incredible 10-day finish to our French trip this Spring. They led us from our starting point in Strasbourg to Lyon, Aix-en-Provence, Carcassone, Toulouse and wonderful places in between. Amandine keyed in to our traveling style and personal interests to craft a wonderful journey filled with history, art and food. Our connections and transfers were seamless, and the hotels were well matched to our active travel style. All of our hotels were located in... Read more

Amandine and the KimKim team created an incredible 10-day finish to our French trip this Spring. They led us from our starting point in Strasbourg to Lyon, Aix-en-Provence, Carcassone, Toulouse and wonderful places in between. Amandine keyed in to our traveling style and personal interests to craft a wonderful journey filled with history, art and food. Our connections and transfers were seamless, and the hotels were well matched to our active travel style. All of our hotels were located in center-city locations, walkable to everything.

We are especially grateful for Amandine's careful time management. Our trip was packed full of both private and small-group tours. Her scheduling of trains, and car transfers was spot on, allowing us to maximize our time enjoying France, and minimize time spent arranging and waiting for rides. All of her drivers texted us in advance, creating easy pick-ups at train stations and hotels.

Hats off to Amandine and her team. They took the stress out of our travel, leaving only good memories for us to savor. We'll be back!

Ken and Nancy Behles

Local specialist: Amandine Dumas
Amandine
Amandine Dumas
Local specialist in Villefranche sur Saône | Replied on Jun 07, 2025

Dear Nancy, ken,

Thank you so much for your wonderful review. I truly appreciate your kind words.
Wishing both of you many more beautiful journeys ahead. And if you ever decide to return to my little corner of the world ... you know where to find me! :)

Take care,
Amandine

Audrey put together an amazing vacation in France!
France | May 3 - May 14, 2025

Richard
Richard V.
Chicago, IL | Reviewed on May 17, 2025
Working with Audrey made it easy to plan and customize our trip.
She listened to our proirities and her selections were perfect.
Hotels and their locations were perfect for our exploring each location.
All the transportation, limos and train rides, were perfect, on time and seemless.
The itinerary we easy to follow with times and tours /tickets made it worry free.
Our three guides - V, Delphine and Mathilda(2) were excellent, Knowledgable, and fun to travel with.
We have done... Read more

Working with Audrey made it easy to plan and customize our trip.
She listened to our proirities and her selections were perfect.
Hotels and their locations were perfect for our exploring each location.
All the transportation, limos and train rides, were perfect, on time and seemless.
The itinerary we easy to follow with times and tours /tickets made it worry free.
Our three guides - V, Delphine and Mathilda(2) were excellent, Knowledgable, and fun to travel with.

We have done many international vacations, and we would definetly use kimkim again and give them our strongest recommendation .

Rich and Bev.

Hotel Reviews
Le 9Hotel Opera
Paris

good location, friendly staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Phénix Hôtel
Lyon

Great location, good breakfast, big room

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Le Lion d'Or et restaurant la Table du Lion
Bayeux

great location, big breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel de l’Horloge
Avignon

Wow great location,!!!! great breakfast!! Big rooms

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Seine river cruise
Seine river cruise
Paris

Great cruise, but speaker near us did not work and too over crowded.

Quality of Experience
Guides, Drivers and Staff
could not hear guide in speaker
Transport
Visit of Sainte-Chapelle
Visit of Sainte-Chapelle
Paris

Beautiful chapelle.

Quality of Experience
Guides, Drivers and Staff
Transport
Unveiling Masterpieces at the Louvre Museum
Unveiling Masterpieces at the Louvre Museum
Paris

Amazing museum, the building is a work of art. The nintendo audit guide and cumbersome and difficult to use.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-day visit of D-day beaches - U.S. sector (small group tour)
Full-day visit of D-day beaches - U.S. sector (small group tour)
Bayeux

Our guide V, was amazing/ knowledgable, etc.

Quality of Experience
Guides, Drivers and Staff
Transport
A day at the Mont Saint Michel with a small group
A day at the Mont Saint Michel with a small group
Bayeux

Incredable site, our guide V same again terrific.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided tour of the Traboules
Guided tour of the Traboules
Lyon

Delphine was an excellent guide . Very knowledgeable and personable. She really knew all the history of Lyon.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit of City of Popes and Pont d'Avignon
Visit of City of Popes and Pont d'Avignon
France

Amazing place , great history

Quality of Experience
Guides, Drivers and Staff
Transport
Roman History tour in Nîmes, Uzès, Pont du Gard & Orange
Roman History tour in Nîmes, Uzès, Pont du Gard & Orange
Avignon

Great full day with Mathilda! Each location was terrible Nimes was my favorate

Quality of Experience
Guides, Drivers and Staff
Visit Arles, Saint-Rémy de Provence and Les-Baux-de-Provence
Visit Arles, Saint-Rémy de Provence and Les-Baux-de-Provence
Avignon

Great roman building / history Mathilda our guide was great

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on May 25, 2025

Bonjour,

Thank you for your feedback — it was a pleasure helping you plan this trip. I look forward to introducing you to more beautiful regions of France in the future.
I wish you all the best,
Audrey

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