Kimkim Trip Reviews for France

4.8
Based on 403 ratings
Read 403 verified reviews by travelers who booked their trip to France on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

We could not have been more fortunate then to...
France | Sep 24 - Oct 13, 2024

Neil
Neil S.
Ewing, NJ | Reviewed on Oct 19, 2024
We could not have been more fortunate then to have Sebastian as our travel specialist.
He composed a perfect schedule for our trip to France.
At each location we had comfortable accommodation in the center of the action. Easy access to all the popular sites.
At each city we had at least one tour led by knowledgeable and personable tour guides.
Not only sharing their insights and facts of a particular area but also their own personal stories of their connection to that area.
We also had...
Read more

We could not have been more fortunate then to have Sebastian as our travel specialist.
He composed a perfect schedule for our trip to France.
At each location we had comfortable accommodation in the center of the action. Easy access to all the popular sites.
At each city we had at least one tour led by knowledgeable and personable tour guides.
Not only sharing their insights and facts of a particular area but also their own personal stories of their connection to that area.
We also had a good amount of time on our own to “get lost” in each city. Some thing I really enjoy, especially when we have GPS to guide us and Goggle Translator to help when we needed.
Paris. Nice, Marseille, and Bordeaux were wonderful but the biggest surprise was the small, quaint city of Amboise.
Train travel was easy to navigate and gave us time to relax and see the changing countryside.
Again, had a great vacation and thank Sebastian for making all this possible.
Neil

Hotel Review
L'Hôtel Particulier
Bordeaux

Supprisingly nice hotel that at one time must have been a grand chateau. The rooms were odd but added to the character of the place. Right in the middle of center city Bordeaux. Pleasant staff. Good breakfast. Tons of restaurants and bars filled with people that enjoyed the area as much as we did.

Authenticity & Character
Location
Right in center city Boudreaux
Staff
Cleanliness & Comfort
Activity Review
2-hour walking tour
2-hour walking tour
Marseille

I loved Marseille I loved the action around the Harbor area and especially the wonderful seafood restaurants. Our tour guide was terrific. Made us feel at home and comfortable with the city. Shared not only the facts of the area but also his personal experiences in Marseille

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on Oct 23, 2024
Hi Neil, Thank you so much for your kind words! I'm thrilled to hear that you enjoyed your trip and that the itinerary suited your style of travel. It was a pleasure helping you explore France, and I’m especially glad to hear Amboise was such a pleasant surprise for you—that’s the magic of those hidden gems! It sounds like you found the perfect balance between guided experiences and independent exploration, which is exactly what I hoped for. If you ever decide to explore more of France (or... Read more

Hi Neil,

Thank you so much for your kind words! I'm thrilled to hear that you enjoyed your trip and that the itinerary suited your style of travel. It was a pleasure helping you explore France, and I’m especially glad to hear Amboise was such a pleasant surprise for you—that’s the magic of those hidden gems!

It sounds like you found the perfect balance between guided experiences and independent exploration, which is exactly what I hoped for. If you ever decide to explore more of France (or anywhere else), I’d be delighted to assist again.

Wishing you many more adventures ahead!

Best regards,
Sebastian

We have just returned from our 14 day trip to...
France | Sep 30 - Oct 15, 2024

Lynda
Lynda F.
Australia | Reviewed on Oct 18, 2024
We have just returned from our 14 day trip to Paris, Lyon, Annecy, Chamonix, Nice, Monaco, Aix en Province and Marseille and had an amazing time thanks to Emma who worked closely with us to plan and organise it all. The on line experience for planning, communicating and payment was easy to navigate. Communication and follow up during the planning and travelling stage was prompt and it was so reassuring to have a local person on hand to follow up on any queries or issues which inevitably... Read more

We have just returned from our 14 day trip to Paris, Lyon, Annecy, Chamonix, Nice, Monaco, Aix en Province and Marseille and had an amazing time thanks to Emma who worked closely with us to plan and organise it all. The on line experience for planning, communicating and payment was easy to navigate. Communication and follow up during the planning and travelling stage was prompt and it was so reassuring to have a local person on hand to follow up on any queries or issues which inevitably arise when you travel. It's hard to pick a favourite place as every city/town was very different. If we were choosing based on charm and beauty then it would definitely be Annecy and Aix en Provence. Our favourite guided tours were the cultural and culinary walking in Lyon and the full day excursion to Monaco, Monte Carlo and Eze. Thanks again Emma for your travel experience, recommendations and support along the way, we have no hesitation in using kimkim again in the future.

Hotel Review
Hotel Villa Victoria
Nice

The staff were welcoming, attentive and friendly and our twin room with city views was spacious and comfortable. The art deco style through out the hotel was charming and it is conveniently located within walking distance of shops, cafes and the waterfront precinct.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Emma Lopez
Emma
Emma Lopez
Local specialist in Marseille | Replied on Oct 23, 2024

Hello Lynda,
I hope you're well.
Thank you so much for your thoughtful and detailed feedback! I'm so glad to hear that you enjoyed your visit to France and had a memorable experience. It sounds like you really made the most of the diverse places and activities in each city.
Communication with our travelers is essential, I'm delighted you enjoyed it.
Hope to see you again in France ;)
Wishing you many more adventures ahead!

Best regards,
Emma

Responsive and Adaptable!
France | Sep 29 - Oct 12, 2024

Jody
Jody R.
Canada | Reviewed on Oct 14, 2024
Marianna was responsive and adaptable, she helped us plan a wonderful trip and revised it a few times based on our requests. The trip was well thought out an well planned. We enjoyed the culture, food, tours and accommodations Marianna recommended. There were a couple of requests that we made which were not addressed, but overall it was a wonderful experience. Read more

Marianna was responsive and adaptable, she helped us plan a wonderful trip and revised it a few times based on our requests. The trip was well thought out an well planned. We enjoyed the culture, food, tours and accommodations Marianna recommended. There were a couple of requests that we made which were not addressed, but overall it was a wonderful experience.

Hotel Reviews
Hôtel Lorette - Astotel
Paris

Great hotel for a family, it a good location, close to the metro. Nice breakfast in the morning. The coffee and snacks in the afternoon were also handy!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Belle Normandy
Bayeux

We could not have loved this hotel more, the room was very comfortable and spacious. The hotel staff were so accommodating and friendly. The homemade breakfast, pastries, jams and quiche were such a treat!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oceania Saint Malo 4*
Saint Malo

This hotel is beautiful, newly renovated and clean. The beds were comfortable, the bathrooms were crowded, but nice. The breakfast was a challenge, it was set up as a continental breakfast buffet, but they were always out of plates, cups and coffee mugs. The eggs were also undercooked.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Bastille Spéria
Paris

We only had one night here, but the hotel is beautiful, the rooms are a little tight, but well appointed and comfortable. The breakfast was so good though! The staff was really friendly and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Trebovir Hotel
Kensington, London

This hotel is in a convenient location to the underground and had very helpful staff. The breakfast was very crowded and did not have many options. Hard boiled eggs, yogurt, toast and cereal. The hotel is older so the rooms are smaller, but suited our needs while we were there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hop-on, Hop-off Bus through Paris
Hop-on, Hop-off Bus through Paris
Paris

We bought tickets for this, but the busses didn't come to any of the stops after we had waiting for 20+ minutes at a couple of stops. We found it faster to just walk between the sites we wanted to see. We were never able to use our tickets and 2 weeks later are still waiting to hear back regarding a refund. I wouldn't recommend this tour option

Quality of Experience
Guides, Drivers and Staff
Transport
French market and cooking class
French market and cooking class
Paris

We had such a great day with Dury, we learnt a lot and made some delicious food!

Quality of Experience
Guides, Drivers and Staff
Louvre Treasure Hunt - Kids & Family Tour
Louvre Treasure Hunt - Kids & Family Tour
Paris

We were unfortunately late to start this tour as we had a cooking class prior that ran a little long. Despite us being late, our guide took the time to provide us with a fun, action packed and informative tour that our 12 + 9 year old daughters really enjoyed and were very engaged in!

Quality of Experience
Guides, Drivers and Staff
Cruise on the Seine
Cruise on the Seine
Paris

It was a beautiful way to see parts of the city and learn more about Paris. The tour guide was not super engaging and there were long periods of just sitting and taking in the scenery. It would have been nice to hear more about Paris.

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Bayeux
Welcome to Bayeux
Bayeux

Adorable little town with very friendly people! We loved Bayeux and the shops, restaurants and history.

Quality of Experience
Guides, Drivers and Staff
Discover the Mont-Saint-Michel & Cancale with a local
Discover the Mont-Saint-Michel & Cancale with a local
France

Love this day! We didn't even have Mont-Saint Michel on our list of experiences we were seeking, our agent suggested and booked this for us and we were sure happy she did!

Quality of Experience
Guides, Drivers and Staff
Transport
Kid-Friendly Tour of the Tower of London and Tower Bridge with Tickets included
Kid-Friendly Tour of the Tower of London and Tower Bridge with Tickets included
London

Our guide Lucy was incredible, she is a talented and animated storyteller who can really take you back in time through the history of the Tower. If you go, ask for Lucy!!

Quality of Experience
Guides, Drivers and Staff
Discovering American D-Day Sites in Normandy
Discovering American D-Day Sites in Normandy
Bayeux

Our guide was very knowledgeable and we enjoyed our tour with her. We had hoped to see a few other beaches so a more detailed description of what each tour offers would have been helpful as we would have selected a different tour. We had specifically requested to see Juno beach through KimKim, but were advised that we could just tell this to our guide and they would adjust the tour. This is a group tour so the guide was unable to accommodate and changes to the tour itinerary (understandable)

Quality of Experience
Guides, Drivers and Staff
Transport
Tickets to the evening show of Hamilton (or another Westend show)
Tickets to the evening show of Hamilton (or another Westend show)
London

Our whole family enjoyed this, our 9+12 year old daughters are still singing the songs around the house! Great performance

Quality of Experience
Harry Potter Studio Tour from London (with transport)
Harry Potter Studio Tour from London (with transport)
London

The tour itself was really cool, although we wish we would have had more time. The busses ran a tight schedule, so we couldn't enjoy the entire tour at our own pace.

Quality of Experience
Guides, Drivers and Staff
Transport
The busses were not comfortable and the screens were not working.
Changing of the Guard Guided Tour
Changing of the Guard Guided Tour
London

Our guide was knowledgeable and adaptable. She had prepared the group that the tour experience would change depending on the crowds and she was able to navigate us around some very busy streets to see some unique aspects of the Changing of the Guard.

Quality of Experience
Guides, Drivers and Staff
Charlie & the Chocolate Factory Afternoon Tea
Charlie & the Chocolate Factory Afternoon Tea
London

Cool idea and very friendly staff but very expensive for what you get. The food was ok, but nothing really unique. The tea is located in a basement so you can't enjoy any of London's scenery... We found an afternoon tea beside Tower Bridge that was better quality and price with a wonderful view!

Quality of Experience
Guides, Drivers and Staff
London  Borough Market  Doughnut Tour
London Borough Market Doughnut Tour
London

Our guide, Oscar, was excellent! he really taught us a lot about borough market and some cool history of London. He was excellent with our kids and kept them laughing and entertained for a couple of hours as we strolled through the market and tasted some rather delicious doughnuts!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Marianna Leccese
Marianna
Marianna Leccese
Local specialist in Nice | Replied on Oct 22, 2024

Hi Jody,

I'm glad to hear you enjoyed your trip to London and Paris! I’m happy that you had a wonderful time with your family, and thank you so much for your detailed feedback. We will definitely take all your comments into account, as they always help us improve and provide better service to our clients.

Looking forward to working with you again!😊

I had a good experience with the majority of ...
France | Oct 1 - Oct 7, 2024

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Patricia P.
Flagami, FL | Reviewed on Oct 12, 2024
I had a good experience with the majority of the trip; however, I felt that I was charged way too much for what we got. This included an airport pick up at CDG which from past experiences know should not have been over $100 euro, then the dinner in Paris was $320; transportation to train station to go to Reims was most likely about $75.00; train tickets to Reims $50; Tour in Reims for 2 $600; pick up in Reims to go the train station no more than $50; train tickets to Strasbourg $50; pick... Read more

I had a good experience with the majority of the trip; however, I felt that I was charged way too much for what we got. This included an airport pick up at CDG which from past experiences know should not have been over $100 euro, then the dinner in Paris was $320; transportation to train station to go to Reims was most likely about $75.00; train tickets to Reims $50; Tour in Reims for 2 $600; pick up in Reims to go the train station no more than $50; train tickets to Strasbourg $50; pick up at train station to take to the hotel $50; walking tour of Strasbourg $140; Alsace Day Tour $300; Half day wine tour $184 (this tour was not what it was described as it said we were going to have a walking tour of Obernai and that never happened); transportation to train $50; tickets to Paris $100: pick up at train station in Paris $75: ride from hotel to CDG $100; three nights hotels in Reims and Strasbourg $800. The most I come up with is $3,044 so in no way shape or form this should have been $6000. I feel that I was overcharged as all I described above is NOT worth $6000.

Hotel Reviews
Novotel Suites Reims Centre
REIMS, France

It was a decent hotel and very well located close to town.

Authenticity & Character
Authenticity & Character
Location
close to the town
Location
close to the town
Staff
They were not the most attentive people
Staff
Cleanliness & Comfort
It was clean and spacious
Cleanliness & Comfort
Hôtel Gutenberg
Strasbourg

Staff was amazing and very helpful. Hotel located right in the middle of everything.

Authenticity & Character
Nice hotel with great staff and attention to detail
Location
Walkable everywhere in town
Staff
All staff was great!
Cleanliness & Comfort
Activity Reviews
Dinner in a French home
Dinner in a French home
Paris

Thomas was a great host and prepared a nice 4 course meal. Had a great time with him. We were surprised just as he was that we never got the menu ahead of time.

Quality of Experience
Food
All of the dishes were great.
Excursion in the world of Champagne: visit of Veuve Clicquot and Reims with lunch
Excursion in the world of Champagne: visit of Veuve Clicquot and Reims with lunch
Reims

Radames was a great tour guide, very personable and knew his stuff.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Strasbourg food tour
Strasbourg food tour
Strasbourg

Florence was the absolute best guide.

Quality of Experience
Guides, Drivers and Staff
The Pearls of Alsace
The Pearls of Alsace
Strasbourg

Robin was a great and very thorough guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Boat ride - Strasbourg, 20 centuries of history
Boat ride - Strasbourg, 20 centuries of history
Strasbourg
Quality of Experience
Guides, Drivers and Staff
Alsace wine excursion
Alsace wine excursion
Strasbourg

We were told it included a city tour and it never happened.

Quality of Experience
Wineries were not that great
Guides, Drivers and Staff
Transport
Very uncomfortable as they were 8 people and majority were not skinny.
Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Oct 22, 2024
Dear Patricia, Thank you for your feedback. I have taken note of your disappointment at not being able to visit Obernai and also regarding the excursion in the Alsatian villages. I am sorry that these experiences did not meet your expectations. From mid-August until your arrival on October 1st, I made myself available to work on your itinerary. We had numerous exchanges (158), and phone calls, both during the week and on Sundays. I worked on five different programs and conducted extensive... Read more

Dear Patricia,

Thank you for your feedback. I have taken note of your disappointment at not being able to visit Obernai and also regarding the excursion in the Alsatian villages. I am sorry that these experiences did not meet your expectations. From mid-August until your arrival on October 1st, I made myself available to work on your itinerary. We had numerous exchanges (158), and phone calls, both during the week and on Sundays. I worked on five different programs and conducted extensive research to best meet your expectations.
Additionally, my associate Lucie and I made ourselves available daily throughout your stay.

Additionally, Kim Kim has many benefits for the traveller too. They provide a platform that includes a safe payment system so that your payment and information are safeguarded at all times, they create a product that is easy for travellers to interact with and produce easy-to-follow itineraries that showcase beautifully and accurately the offering from the specialist (us!), lastly, they are available to assist travellers in the case that there is an issue with the specialist before, during, or after the trip.

I am sure you appreciate the time spent on your request and the benefits made available through Kim Kim.

Kind regards,
Audrey

Paris - Lourdes - Biarritz
France | Oct 3 - Oct 11, 2024

T
Theresa P.
Dallas, TX | Reviewed on Oct 12, 2024

Wonderful trip with my sister and 83 year old mother. Josse went over and beyond to make this a once in a lifetime trip. Our sincere Thank You!

Local specialist: Josee Legrand
Josee
Josee Legrand
Local specialist in Lacenas | Replied on Oct 15, 2024
Bonjour ladies!
I really appreciate you sending your message. I would like to thank you for giving us your feedback on your trip to France! Your kind words and positive review are really appreciated. Your comments are very important to us as they help to control, maintain, and improve the quality of our services and those of our local partners.
It was a delight to organize your itinerary and I hope you will come back to see us again. You still have the Beaujolais region to see :-)
It seems as...
Read more

Bonjour ladies!
I really appreciate you sending your message. I would like to thank you for giving us your feedback on your trip to France! Your kind words and positive review are really appreciated. Your comments are very important to us as they help to control, maintain, and improve the quality of our services and those of our local partners.
It was a delight to organize your itinerary and I hope you will come back to see us again. You still have the Beaujolais region to see :-)
It seems as though you made wonderful memories here in France! Thanks again for your trust in our team !
Sincerely,
Josée

Great France Adventure!
France | Oct 2 - Oct 8, 2024

Nidhi
Nidhi S.
Fresh Meadows, NY | Reviewed on Oct 10, 2024
We had a great trip planned by our local specialist, Valentine. We wanted to see all of the main tourist attractions and not have to worry about lines, group tours, scheduling things ourselves. Everything was specified to our needs. She paid great attention to us traveling with our parents, needing something more slower pace but still being able to see as much as we could. We really enjoyed the diverse locations - Nice and Paris! and got to experience parts of the cities which are also... Read more

We had a great trip planned by our local specialist, Valentine. We wanted to see all of the main tourist attractions and not have to worry about lines, group tours, scheduling things ourselves. Everything was specified to our needs. She paid great attention to us traveling with our parents, needing something more slower pace but still being able to see as much as we could. We really enjoyed the diverse locations - Nice and Paris! and got to experience parts of the cities which are also outside of the go-to tourist spots (which we really enjoyed!) Our individual tour guides, Sebastein, VM, and Anya were also very helpful in providing recommendations for food spots, local recommendations for shopping and seeing things around our neighborhood. We cannot wait for our next trip to France.

Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Oct 11, 2024

Merci beaucoup Nidhi for this amazing review!
It was a real pleasure to organize your trip for your family and adapt the pace to everyone in the group. I hope you cameback home with a lot of memories in mind.
Next time, you need to see Provence, Loire Valley Royal Castles, or if you come in Winter, the beautiful Alsacian Christmas Markets :)
See you soon in France,
Valentine

Amazing two weeks in Burgundy and Bordeaux France!
France | Sep 22 - Oct 1, 2024

Judy
Judy J.
Los Angeles, CA | Reviewed on Oct 09, 2024
We have just returned from an amazing two week trip to the wine regions of Burgundy and Bordeaux in France. Marianna arranged the perfect trip for us. From wine tastings at chateau's to visiting the Dordogne region and viewing the prehistoric cave paintings in the Vezere Valley (Lascaux 4), we had a wonderful time! In addition to the above, highlights of our trip were
- Private Wine Tour in a vintage car from Bordeaux (Pessac - Leognan)
- Full-day trip including Château de la...
Read more

We have just returned from an amazing two week trip to the wine regions of Burgundy and Bordeaux in France. Marianna arranged the perfect trip for us. From wine tastings at chateau's to visiting the Dordogne region and viewing the prehistoric cave paintings in the Vezere Valley (Lascaux 4), we had a wonderful time!

In addition to the above, highlights of our trip were
- Private Wine Tour in a vintage car from Bordeaux (Pessac - Leognan)
- Full-day trip including Château de la Brède and Bazas village
- Visit of The "Hospice de Beaune", and an afternoon in Côte de Nuits
- Visit at La Cité du Vin (wine museum in Bordeaux)

Marianna provided us detailed information and tickets for our trains between cities, and and who, when and where we would meet our guides. Our guides on these tours (Rodolphe, Galaad, Kaio and Julian), were all very knowledgeable and fun to be with.

Marianna suggested we stay at the Residhome Bordeaux which worked out very well. It's located right on Tram line B which took us within a short walk to meet our tour guides, for less than 2 euros. Any private tours we went on we were picked up directly from our hotel!!

We highly recommend KimKim for your travel needs, and in fact, we are looking forward to working with them on upcoming trips to Costa Rica and Japan!!

Hotel Review
Residhome Bordeaux
Bordeaux

The rooms are a bit small if you get a studio. We opted for a 1 bedroom which was just perfect for us. Best part of this hotel was it's location in the city. We thought it would be difficult to be outside the city center, but with the tram being so close, it was not a problem at all! We did not have breakfast at the hotel. It looked wonderful, but we opted to grab something from the local bakery. There were many good restaurants in the area.

Authenticity & Character
It's a long term stay hotel (we spent 6 nights there), so not a lot of character...
Location
Access to tram lines, good restaurants
Staff
All the staff at the front desk were helpful.
Cleanliness & Comfort
The room was clean and the bed was comfortable.
Activity Reviews
Pyla sand dune & Arcachon Oyster - Full day Tour
Pyla sand dune & Arcachon Oyster - Full day Tour
France

The tour to the Pyla sand dunes and Arcachon oysters was really great. Our guide, Kyle, who was Brazilian, was knowledgeable and engaging, making the experience delightful despite some unfortunate weather. Although I'm not a huge seafood fan, the tour itself was incredibly well-organized and worth the trip.

Full Private Day of Dordogne and Sarlat Exploration
Full Private Day of Dordogne and Sarlat Exploration
Bordeaux

The full private day of exploration in Dordogne and Sarlat was a fantastic experience. We had a great guide, Rudy, who took us to the West Coast and a quaint village. He was charming and knowledgeable, enhancing our trip significantly as we explored the beautiful area. Having a guide made the long day far more insightful and enjoyable.

Visit at La Cité du Vin (tickets)
Visit at La Cité du Vin (tickets)
Bordeaux

The visit to La Cité du Vin in Bordeaux was interesting but a bit too much. We stayed for about an hour and enjoyed the wine tastings and the beautifully presented exhibits, but it exceeded our level of interest quite quickly.

Local specialist: Marianna Leccese
Marianna
Marianna Leccese
Local specialist in Nice | Replied on Oct 10, 2024

Merci beaucoup, Judy! Thank you so much for your wonderful feedback! I’m thrilled you enjoyed our beautiful country and had the chance to experience so much of these two regions. Thanks again, and I look forward to your next adventure with us! 😊

This Company is not design for Avid Golfers
France | Oct 1 - Oct 8, 2024

E
Ella H.
Brookhaven, GA | Reviewed on Oct 09, 2024
The main reason why I went to Paris is because I wanted to play the, Le National Golf Course Albatross Course for at least 2 rounds. My first day playing golf there was wonderful, but I was following a slow players, so I was late for about 30 minutes for my driver's pick up time arrangement. The driver had charged me extra 60 euros because of this unforeseen pick up golf delay. So the next day I played the same golf course again, but I kept on looking at my cell phone watch just to make... Read more

The main reason why I went to Paris is because I wanted to play the, Le National Golf Course Albatross Course for at least 2 rounds. My first day playing golf there was wonderful, but I was following a slow players, so I was late for about 30 minutes for my driver's pick up time arrangement. The driver had charged me extra 60 euros because of this unforeseen pick up golf delay. So the next day I played the same golf course again, but I kept on looking at my cell phone watch just to make sure that I am not late again for the driver's pick up time arrangement. I went to Paris France mainly to enjoy playing golf and I should not have to worry about kept looking at my watch, because I am worried that I might be late again for pick up time.
So, I wish that Josee inform me about an extra charge for an unforeseen golf play pick up delays before I booked my travel itinerary to France to give me an option if I still want to do it with KimKim Company. So, I am really disappointed on this part of my vacation. So, KimKim is not design for golfers, but only designed for non golfers or a regular vacationers....
My most memorable time is the Eiffel Tower, actually going inside and seeing Eiffel Tower in person is amazing. Riding the Vintage car is also wonderful. Going to the Seine Cruise is also an awesome experience. My driver Michael and Thomas speaks English, so I was happy with both of them. But most of all Josee had given me the most services on this trip helping me with my Vouchers by sending it to my WhatsApp, because I did not see it in my computer at home and did not print it.
So, I would have given this Company a perfect score if it wasn't for the extra charged on my unforeseen pick up golf delay, and me worrying about the time playing golf.... I would highly recommend KimKim Company to all those regular travelers/vacationers, but not for "Avid Golfers like myself."

Hotel Review
RENAISSANCE PARIS HIPPODROME DE ST. CLOUD HOTEL
Rueil-Malmaison

This Hotel is amazing the staff were all wonderful providing my needs during my stay. The lady named, Omy kept me updated with what was going on in the area, and she worked hard keeping customer service up to par. Francis and Aman were also awesome, they were both very helpful explaining every details that I did not understand. Highly recommended!

Authenticity & Character
The architecture is amazing
Location
Closed to restaurants
Staff
Omy, Aman, Francis, and the window cleaner whom I can not remember his name
Cleanliness & Comfort
My room is always clean, and comfortable, the hallways, the lobby, and the elevator
Activity Reviews
Round of Golf in an oasis of greenery!
Round of Golf in an oasis of greenery!
Paris

The only golf course that is worth playing is the Le National Albatross Course. However, this golf course need to hire a Marshall to keep the pace of play going. I was following a slow golfers for both of my rounds here, and not fun, when a fast golfer like me had to wait 5 to 10 minutes on every hole. So, I would suggest to let your travel agent know to extend the time to at least 30 to 50 minutes pick up time with your driver after 4 hours if you decide to play golf at Le National Golf Course.

Quality of Experience
Inform travelers about the extra charge on unforeseen pick up golf delays, so they will have an option to book elsewhere.
Guides, Drivers and Staff
The drivers Michael and Thomas were amazing because they both speaks 4 different languages.
Transport
I was pick up by a luxury cars, and the cars were very clean and smelled good.
Eiffel Tower Summit Ticket
Eiffel Tower Summit Ticket
Paris

I have no comment on this tour because the tour guide and Eiffel Tower is amazing!

Quality of Experience
It's always been on my bucket lists to see Eiffel Tower before I die.
Guides, Drivers and Staff
The Guide is very knowledgeable and he speaks 5 different languages
Transport
The transport was on time
Saint Germain des Prés Food Tour
Saint Germain des Prés Food Tour
Paris

The tour guide was amazing, no other comments.

Quality of Experience
No comments!
Guides, Drivers and Staff
They were all good entertainers
Transport
No comment
2CV Private Tour Paris Highlights
2CV Private Tour Paris Highlights
Paris

I love the fact that I did not have to drive the Vintage Car, because I have the knowledgeable driver to drive for me, and I just enjoy the sceneries, and take photos.

Quality of Experience
The car looks unique
Guides, Drivers and Staff
The people were everywhere crossing the streets.
Transport
The car worked in good condition, we did not have any accident either.
Seine Cruise with Commentary
Seine Cruise with Commentary
Paris

I did not have a good experienced on this one because, I went to the right boat, but the lady in front (who were by the entrance) told me that I am on the wrong boat, so I ran to the other boat. But the other boat staff told me to go back to the boat where I came from, which was the right boat to begin with....

Quality of Experience
restroom cleanliness, it was smelly.
Guides, Drivers and Staff
Need to be knowledgeable about the boat and reading the tickets.
Transport
The boat had the right speed, so people can take photos.
Local specialist: Josee Legrand
Josee
Josee Legrand
Local specialist in Lacenas | Replied on Oct 15, 2024

Dear Ella,

I would like to thank you for giving us your feedback on your trip to France! I appreciate your comments on both the highlights and the negative experience. I apologize for the inconvenience of having to pay an extra fee to your private chauffeur for the delay in your golf game. Your concern prompted me to look into alternative solutions for future travelers.

I strive to provide the best experience for my travelers and your comments allow us to improve.

Again, thank you for traveling with us and for your review.

Respectfully,
Josée

Aline is wonderful to work with if you are going to visit France.
France | Sep 28 - Oct 6, 2024

Todd
Todd R.
Yuma, AZ | Reviewed on Oct 07, 2024
Aline was terrific. She was able to plan a trip for my wife and I that was just wonderful. We saw a lot of south of France, our hotels were small boutique, hotels that were closer to town than a larger hotel might’ve been. The travel was all arranged for us, with only a tiny glitch or two, which were easily resolved. The Eiffel Tower tour was really wonderful and learned a lot and had fun simultaneously. The activities were just right. Not too much not too little and we were able to relax... Read more

Aline was terrific. She was able to plan a trip for my wife and I that was just wonderful. We saw a lot of south of France, our hotels were small boutique, hotels that were closer to town than a larger hotel might’ve been. The travel was all arranged for us, with only a tiny glitch or two, which were easily resolved.

The Eiffel Tower tour was really wonderful and learned a lot and had fun simultaneously. The activities were just right. Not too much not too little and we were able to relax and have a great time seeing new places and meeting some new people.

We also really enjoyed the cooking class and a free day in Antibes. Overall a really great trip. Thanks to Aline.

Hotel Reviews
Mas Valentine
Saint-Rémy de Provence

Little bit far from town, but otherwise a great place to stay. Very basic, but friendly and kind staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boutique Hotel Cezanne
Aix-en-Provence

We really liked this hotel. Kind staff and good breakfast with a great location. Close to town center maybe two blocks away and also very close to the train station which is super convenient.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel La Villa Cap d'Antibes
Antibes

It’s located on the ridge between two very different beaches. The old area of Antibes is maybe half of my other way, but it’s a beautiful walk. The staff is very kind and helpful and made all the amenities available essentially at all times. The room we had was clean and neat with a typically strange European set up to the room, but we certainly had everything we needed, and it was a great place to stay!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel Baume
Paris

Really loved this hotel. It’s a small boutique hotel and the staff is very friendly and kind. Breakfast is very good and nice authentic French food very simple as well. The staff are very friendly and kind and helpful. All of them do you speak English but they’re also patient enough to help with someone trying to speak French. The location is really amazing. It is a short walk from the cathedral at Notre Dame or the Louvre museum. We also walked to the Eiffel Tower from here, which is just under a mile I think. Overall wonderful experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Aline Durant
Aline
Aline Durant
Local specialist in Lyon | Replied on Oct 08, 2024

Dear Todd,
Thanks a lot for your excellent review!
All the team is happy to read that you had a great time in France and enjoyed our activities and guides! We also really have pleasure organizing this France trip for you :)
Don't hesitate to contact us when you have a new trip plan to Europe!
Have a safe flight back!
Best
Aline

Guides were all excellent and kn
France | Sep 24 - Oct 5, 2024

J
Joseph B.
Newark, NJ | Reviewed on Oct 06, 2024
Guides were all excellent and knowledgeable Read more

Guides were all excellent and knowledgeable

Hotel Reviews
Hôtel de l’Horloge
Avignon

Location was excellent, as was the breakfast

Authenticity & Character
Location was in the center of everything we needed
Location
Staff
Extremely helpful with all needs including setting up dinner reservations
Cleanliness & Comfort
Suisse Hotel
Nice

Location and view was perfect

Authenticity & Character
Location
View
Staff
Staff was very helpful with all needs
Cleanliness & Comfort
Hôtel Jardin de Cluny
Paris

Room was comfortable, clean and quiet

Authenticity & Character
Breakfast was excellent
Location
No cars on street in front of the hotel
Staff
Most of staff was excellent, check in staff not so much
Cleanliness & Comfort
Activity Reviews
Nighttime Seine River Cruise with Dining Experience
Nighttime Seine River Cruise with Dining Experience
Paris

Exceeded all our expectations

Food
Food was beyond better than we expected
Monaco, Eze and La Turbie Tour small group tour
Monaco, Eze and La Turbie Tour small group tour
France

Guide was excellent. Wish we had more time to see the Casino area.

Cannes, Antibes and St Paul de Vence Small Group Tour (Full day)
Cannes, Antibes and St Paul de Vence Small Group Tour (Full day)
France

Guide was excellent

Eiffel Tower Summit Ticket
Eiffel Tower Summit Ticket
Paris

Amazing but weather was a challenge

Medieval Paris - St Chapelle, Notre Dame & Conciergerie
Medieval Paris - St Chapelle, Notre Dame & Conciergerie
Paris

Guide was extremely knowledgeable and enjoyable to be with

Saint Germain des Près Food Tour
Saint Germain des Près Food Tour
Paris

Weather was terrible. Did not seem well planned.

Giverny and Versailles from Paris
Giverny and Versailles from Paris
France

Guide was excellent and took the time to drive to our hotel the next day after we left glasses in his van

Guides, Drivers and Staff
Murders and Mysteries of the Louvre
Murders and Mysteries of the Louvre
Paris

Guide was excellent

Guides, Drivers and Staff
Discover Villages in Luberon
Discover Villages in Luberon
France

Guide was excellent

Guides, Drivers and Staff
Van Gogh in Arles, Saint Rémy de Provence & Chateauneuf du Pape
Van Gogh in Arles, Saint Rémy de Provence & Chateauneuf du Pape
France

Guide was excellent

Saint Remy, les Baux de Provence and Pont du Gard
Saint Remy, les Baux de Provence and Pont du Gard
Avignon

Guide was excellent

Local specialist: Lise Troulier

Phenomenal trip planning by Nathalie!
France | Sep 15 - Oct 2, 2024

Valerie
Valerie S.
Los Angeles, CA | Reviewed on Oct 06, 2024
Nathalie did a phenomenal job planning our trip and attending to all the details. She was extremely attentive, responsive, knowledgeable, and an absolute joy to work with. (And to meet in person!) Our hotels were comfortable and well-located and met our specifications. The day trips were perfect with well-chosen local guides and a variety of activities. Our drivers were always punctual, pleasant, and communicative. Nathalie did a great job of balancing scheduled activities with free time... Read more

Nathalie did a phenomenal job planning our trip and attending to all the details. She was extremely attentive, responsive, knowledgeable, and an absolute joy to work with. (And to meet in person!)

Our hotels were comfortable and well-located and met our specifications. The day trips were perfect with well-chosen local guides and a variety of activities. Our drivers were always punctual, pleasant, and communicative. Nathalie did a great job of balancing scheduled activities with free time so that we had time to explore on our own and catch our breath when needed. There was not a single glitch which is amazing for a three-week trip!

I highly recommend Nathalie and would use her again in a heartbeat!

Local specialist: Nathalie Durand
Nathalie
Nathalie Durand
Local specialist in Beaujolais | Replied on Oct 08, 2024

Thank you so much ! It is such a pleasure for us all to read that the unique experience we created together was indeed an memorable trip !
It was also a real joy for me to meet you in our Beaujolais !

Great option for first time travelers to France!
France | Sep 16 - Sep 27, 2024

K
Kelly F.
Chicago, IL | Reviewed on Oct 04, 2024
Great option for first time travelers to France for sure! Amandine and team were extremely responsive before and during our trip. Having all hotel and train bookings in advance were super helpful and put us at ease. Also having a detailed itinerary with Google map links was incredible and felt like over and above service. We specifically appreciated having a life line to call for help when we were put in an uncomfortable situation with one of our hotels. Read more

Great option for first time travelers to France for sure! Amandine and team were extremely responsive before and during our trip. Having all hotel and train bookings in advance were super helpful and put us at ease. Also having a detailed itinerary with Google map links was incredible and felt like over and above service. We specifically appreciated having a life line to call for help when we were put in an uncomfortable situation with one of our hotels.

Hotel Reviews
Hôtel Jardin de Cluny
Paris

So cute and cozy, beautifully decorated. Great location! Very clean room. Only docked one star due to having to carry luggage up and down the staircase due to small and slow elevator.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel Tardif Noble Guesthouse
Bayeux

Lots of space, big bathroom with great water pressure. Comfortable bed. Friendly staff. Great location within walking distance to everything! Docked one star because the shower did not have a door or curtain and the whole floor of the bathroom would get soaked every time we took a shower.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Maison Bord'eaux
Bordeaux

Why is this hotel rated 4 stars? Our first room was handicap accessible so no door nor curtain for shower. Entire floor of bathroom would get wet after each shower. Also the floor to ceiling window had a massive crack in it and the front desk person laughed about the door to the room (also glass) not being easy to lock. We requested a move, which they accommodated the second day of our stay. The new room was beat up and not very clean (dried coffee was in the cups, poop stains in toilet). At check out we were yelled at by the front desk for calling Kim Kim to complain about the accommodations and were scolded and told we should have just told the front desk directly. We did that, which was why we were moved, however thought Kim Kim tram should know if this hotel was a partner of theirs. Aside from all of that, this hotel was not centrally located and about 15-20 min minimum walk to the city center. Would have preferred to stay closer to where everything was versus off beaten path.

Authenticity & Character
Location
Too far from city center
Staff
We felt like we were judged badly by the front desk staff
Cleanliness & Comfort
Maintenance of rooms, cleanliness of rooms
Fourvière Hôtel Lyon
Lyon

The hotel itself was beautiful, as were the main lobby and restaurant spaces, however the room was terrible. The bed was like sleeping on a rock, so uncomfortable that we woke up every morning with back and neck pain. Also there was what looked like a gravestone right out of our window so that was extremely unsettling and maybe too “historic” for us. You could clearly hear your upstairs neighbors moving around. Location was ok, you could walk 10 minutes and see the Notre Dame cathedral as well as the Roman Ruins. The one thing that we did not like about location was when we wanted to go elsewhere outside of old town Lyon, we needed to get Ubers or have multiple train transfers.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Amandine Dumas
Amandine
Amandine Dumas
Local specialist in Villefranche sur Saône | Replied on Oct 07, 2024

Bonjour Kelly, John! Many thanks for your detailed comments. I take note of your feedback concerning the hotels and I will get back to them to clarify, I'm sorry the last few accommodations weren't up to scratch. In any case, thank you for trusting us and I hope you'll have fond memories of this wonderful adventure! Take care :) Amandine

Peace of mind while traveling in France-great service!
France | Jul 21 - Aug 3, 2024

Bret
Bret D.
Los Angeles, CA | Reviewed on Oct 03, 2024
We had a really great experience planning our trip with Bastien at KimKim. I like how the entire process was handled online through the chat in the KimKim website. We bounced ideas back and forth until we found the perfect blend of tours and transportation that fit our schedule and budget. Bastien was very knowledgeable about the areas we visited in London and in France. He was never pushy or trying to sell us anything we didn’t have an interest in. We really appreciated that. We loved our... Read more

We had a really great experience planning our trip with Bastien at KimKim. I like how the entire process was handled online through the chat in the KimKim website. We bounced ideas back and forth until we found the perfect blend of tours and transportation that fit our schedule and budget. Bastien was very knowledgeable about the areas we visited in London and in France. He was never pushy or trying to sell us anything we didn’t have an interest in. We really appreciated that.

We loved our guided “tour with a local” with Chris in London. Even our teens ages 13 & 19 enjoyed jesting about the history of the city during our 1.5 hour walk. Our favorite tour was the one to Versailles in Paris.

The best part for me was all of the train tickets that Bastien booked for us. He was very helpful in purchasing all the tickets and worked with me in deciding what times we wanted to leave, first class vs. coach, etc. Sure it’s something that I could have maybe figured out but he really saved me time and did a great job. The BEST part was when we had the unfortunate experience of all the trains in Paris being cancelled one day due to weather- we would have had NO CLUE how to find an alternative way to our south destination without Bastien to call!! Having someone who knows the language, and what options- he helped us look into flights, hotels, car rentals, and navigated the whole stressful situation for us!! We would have never survived without his help!! That alone would make me use him again on our next adventure!! Top notch service and he really cared to help us out!

I highly recommend Bastien and hope you give him the opportunity to plan your next adventure! I know we definitely will!

Activity Review
City Kickstart Tour: London with a Local (Private/1.5Hours)
City Kickstart Tour: London with a Local (Private/1.5Hours)
London

Chris was our tour guide. He was a historian and knew fun and interesting facts about London. He was able to keep out teens interested too! Fun experience!

Quality of Experience
Fun day outside exploring London with local historian!
Guides, Drivers and Staff
Transport
Loved walking outdoors, we met outside the Tube and was easy to find our guide.
Local specialist: Bastien Desonneville
Bastien
Bastien Desonneville
Local specialist in Bangkok | Replied on Oct 08, 2024

Dear Amanda & Bret,
Thanks a lot for your excellent review!
All the team is happy to read that you had a great time in France and enjoyed our activities and guides! We also really have pleasure organizing this Europe trip for you :)
Have a safe flight back! and don't hesitate to join us on your next trip to Europe!
Best
Aline & Bastien

Seven Days in Provence
France | Sep 15 - Sep 22, 2024

Renee
Renee K.
Newark, NJ | Reviewed on Oct 03, 2024
It was a pleasure to work with Bastien and Ailene on our road-trip from Avignon to St. Remy, Aix en Provence, St. Tropez, and Cap D’Antibes. They were responsive, helpful and provided great guidance on structuring and scheduling our itinerary. We enjoyed the charming hotels suggested; and their help with train tickets, transfers and car rental made our journey seamless. Read more

It was a pleasure to work with Bastien and Ailene on our road-trip from Avignon to St. Remy, Aix en Provence, St. Tropez, and Cap D’Antibes. They were responsive, helpful and provided great guidance on structuring and scheduling our itinerary. We enjoyed the charming hotels suggested; and their help with train tickets, transfers and car rental made our journey seamless.

Activity Review
A Day Trip from Aix en Provence to Cassis Village, Calanques Boat Ride & Provence Wines (Small Group Tour/8Hours)
A Day Trip from Aix en Provence to Cassis Village, Calanques Boat Ride & Provence Wines (Small Group Tour/8Hours)
Aix-en-Provence

Our guide, Alex, we knowledgeable and entertaining. He relied on our group to determine the trajectory of our tour - within the general parameters set by the tour company - and made our day fee “custom-designed”.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Aline Durant
Aline
Aline Durant
Local specialist in Lyon | Replied on Oct 03, 2024

Hi Renee & Joel,

It was a real pleasure to have you travelling with us! We appreciated our time with you before and during your trip! We thank you for tyour kind words regarding our hotels selections & pricing but also our guide, drivers and organization.

Don't hesitate to join us on your next Europe adventure!

Best

Aline

Our Family Trip to France
France | Sep 7 - Sep 24, 2024

Mark
Mark M.
Clayton, MO | Reviewed on Oct 01, 2024
We used Sarah and Fanny from the Kim Kim agency to plan our trip to France and they were wonderful! They are vey professional, knowledgeable and helpful throughout the whole process. It made our trip so much more enjoyable to have all the details sorted out and planned in advance. The guides were also very friendly and accommodating to our needs and wants. Read more

We used Sarah and Fanny from the Kim Kim agency to plan our trip to France and they were wonderful! They are vey professional, knowledgeable and helpful throughout the whole process. It made our trip so much more enjoyable to have all the details sorted out and planned in advance. The guides were also very friendly and accommodating to our needs and wants.

Activity Reviews
Montmartre  Walking Tour
Montmartre Walking Tour
Paris

Our tour guide, Emily, was wonderful! She was very knowledgeable and gave us very interesting information about the area and its history. We loved it!

Quality of Experience
Guides, Drivers and Staff
Private tour of the Louvre
Private tour of the Louvre
Paris

Our tour guide was very good! She was efficient in the presentation of the things we wanted to see and I loved all the knowledge she shared about the art and the museum overall. We really enjoyed our time with her.

Quality of Experience
Guides, Drivers and Staff
Dinner Cruise in a Michelin restaurant
Dinner Cruise in a Michelin restaurant
Paris

We were nervous about this as we did not want to have "touristy" experience and the meal and the experience in the boat were amazing. One of our most memorable dinners and experience in Paris!

Quality of Experience
Food
Provencal cooking class in a local's home
Provencal cooking class in a local's home
France

Loved our chef Gil! We had a great time with him and it was an excellent way to spend time in Provence. We highly recommend this!

Quality of Experience
Guides, Drivers and Staff
A day with a sommelier around the Rhone Valley
A day with a sommelier around the Rhone Valley
Avignon

Loved the time spent with Kelly. He was so knowledgeable and fun! Would do it again!!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sarah Metrat

A perfect work trip!
France | Sep 14 - Sep 27, 2024

Liz
Liz C.
Denver, CO | Reviewed on Sep 30, 2024
I'm a Kimkim staff member, and I was on a work trip to Nice, Marseille, Aix-En-Provonce, Lyon, and Paris. I stayed in wonderful hotels; my favorite was Globe et Cecil Hôtel in the heart of Lyon, the Inwood La Bourdonnais, where I was in close proximity to the Eiffel Tower, and Hotel Des Grands Hommes in Paris, where I looked directly at the Pantheon and was blocks away from the Luxembourg Gardens. The hotels each left their personal touch on my stay and made sure every need was met. I... Read more

I'm a Kimkim staff member, and I was on a work trip to Nice, Marseille, Aix-En-Provonce, Lyon, and Paris. I stayed in wonderful hotels; my favorite was Globe et Cecil Hôtel in the heart of Lyon, the Inwood La Bourdonnais, where I was in close proximity to the Eiffel Tower, and Hotel Des Grands Hommes in Paris, where I looked directly at the Pantheon and was blocks away from the Luxembourg Gardens. The hotels each left their personal touch on my stay and made sure every need was met.

I enjoyed the day trip from Aix-en-Provence to the beach village Cassis, where I took a boat to see the cliffs (falaises) and the sheltered inlets called calanques. The bike tour through the Luberon Valley, where we visited villages and vineyards, was beautiful, with the most enjoyable Caesar salad in Ménerbes at Bistrot le 5 overlooking the grape vines in the valley below. In Paris, Les Caves du Louvre wine and cheese tasting was very informative and a great sampling of the cheeses and wines that were available at the time of year I was there. I enjoyed the Pastry and Chocolate tour of the Sainte Germain the Chocolate, where we walked in the Sainte Germain neighborhood and visited shops specializing in all the desserts and breads I could have dreamed about. The guide also provided a great deal of information about the history of the neighborhood, France, and the contemporary Parisian culture.

The various tours I took were a perfect mix of activity, culture, and visiting key landmarks. I left feeling very fulfilled and wishing I had more time to explore the other regions of France. Until next time..... Au revoir! 🇫🇷🥖🥂🙌🏼

Hotel Reviews
Hotel Florence Nice
Nice

I am a kimkim staff member, and I was on a work trip when I stayed at the Hotel Florence in Nice. This hotel has 2 restaurants below it and is close to the main shopping street of Av. Jean Medecin, which also leads directly to the promenade and Plague Beau Rivage Beach. Accommodations were cozy and functional.

Authenticity & Character
The dinning room is a little dated but offered a nice breakfast.
Location
Close to everything.
Staff
The staff made baggage storage easy and secure.
Cleanliness & Comfort
Nice clean bathroom.
NH Collection Marseille
Marseille

I am a kimkim staff member, and I was on a work trip when I stayed at the NH Collection Marseille is a very nice hotel with great staff members.

Authenticity & Character
Welcoming lobby with a bar and restaurant offering a nice breakfast.
Location
Situated right along the Rue De La Republique and a quick taxi ride from the train station.
Staff
Very helpful and attentive.
Cleanliness & Comfort
The room was of reasonable size with an up-to-date bathroom.
The Originals Résidence Aix Schuman
Aix-en-Provence

This hotel offers a kitchenette for travelers who would like to eat in their rooms. A hot breakfast is also provided in the lobby restaurant.

Authenticity & Character
The character was a little stoic but provided the functional needs for me.
Location
It's a 10-15 minute walk from the city center.
Staff
I didn't interact much with the staff, but my needs were met.
Cleanliness & Comfort
The hotels and space were well maintained and clean.
Hotel Bastille Spéria
Paris

This hotel is located right off the Bastille Monument. The decor was nice, with a cozy lobby and a large bathroom. The breakfast was fulfilling, and the staff even provided fruit for me when I was leaving before the breakfast was open.

Authenticity & Character
This hotel felt very authentic, with an excellent selection of color combinations in the wallpaper decorations. The bathroom was large.
Location
This hotel is located right off the Bastille monument, surrounded by restaurants and shopping. It is a 20-minute walk from the Louvre and the Seine River.
Staff
The staff went above and beyond to fulfill our needs and was welcoming and kind.
Cleanliness & Comfort
Everything was clean and comfortable.
Hotel La Bourdonnais - Tour Eiffel
Paris

This hotel allowed me to leave my bags at 6:00 am the day I checked in so I could go on a tour. When I arrived, my bags were in my room with a personalized note followed up by a phone call once I was settled in my room, making sure I had everything I needed.

Authenticity & Character
The decor was functional as the couch was a pull-out if needed in the junior suite, and the room had plenty of space. The bathroom was in its own closet, separate from the shower and vanity, so numerous people could use the facilities.
Location
This hotel is 10 minutes from the Eiffel Tower. It made it easy to come back after touring all day to freshen up, head back out for dinner, and see the Eiffel Tower light up at night. There are plenty of restaurants and shops right around the hotel.
Staff
The staff did a great job meeting my needs and went above and beyond to get me a Coke even though the bar was closed.
Cleanliness & Comfort
Nothing was left un attended to, great hotel.
Hôtel des Grands Hommes
Paris

This hotel has a spectacular view of the Pantheon, which is right across the street. The location is close to Notre Dame and Sainte Germain and has a great view of Sacre Cure across the city. I would recommend the top-floor suites, which include a balcony with a spectacular view and a nice sitting area. When you leave the hotel and turn the corner, the Eiffel Tower is in plain view. If you climb the Pantheon Tower, you'll see one of the city's best views.

Authenticity & Character
The room had a lovely sitting room with a desk and a small couch and another room with a bed. The decor was charming and offered an authentic feel to complete our stay.
Location
It's an excellent location for the landmarks on the eastern side of the city. It's close to Disneyland Paris while still being close to the city center attractions. There's a good creperie right around the corner, and the best Croque Madame is at the Comptoir Du Pantheon, one block away. It's also three blocks from the Luxembourg Gardens.
Staff
The staff was very aware of each guest, and the night before I left, they asked if they could help me with my departure the following morning.
Cleanliness & Comfort
Everything was clean and comfortable.
Le Globe et Cecil
Lyon

This hotel was a boutique hotel with lots of character and a location in the city center. Excellent access to shopping, old town, and landmark

Authenticity & Character
Very cozy rooms.
Location
Located in the city center of Lyon, close to the old town, the river, and the funicular to the Notre Dame Church overlooking the city.
Staff
Tended to every need I had and provided a substantial breakfast.
Cleanliness & Comfort
Due to the age of the building, the bath tub had some marks on it but it was not dirty just indicative of it's age, it was part of the charm.
Activity Reviews
Boat tour Nice/Monaco (Speedboat)
Boat tour Nice/Monaco (Speedboat)
Nice

The description of this activity isn't accurate. It isn't meant for travelers with physical sensitivities or who have endured recent or ongoing injuries due to the possibility of rough seas on a boat going at a high rate of speed. The excursion takes you to Monocao and lets travelers see super yachts from the water level. Travelers can swim in a cove with a cave and drive past other villages along the French Riviera. Things you see are spectacular, but the possible harm to one's body needs to be considered when booking this trip. The tour operators did not go out of their way to interact with guests or solve problems.

Quality of Experience
Communication about the possibilities of rough pounding seas in the write up for travelers.
Guides, Drivers and Staff
No effort to solve problems or desire to interact with guests. The language barrier was ever present, and no effort was put into trying to decipher what guests were trying to say in French.
Transport
Nice new boat.
Explore Nice by E-Bike
Explore Nice by E-Bike
Nice

This activity took riders to spectacular views that are not easily accessible and around town for a city tour.

Quality of Experience
Nice way to see a lot of the city in a short amount of time.
Guides, Drivers and Staff
The guide was knowledgeable and took care of the group.
Transport
The bikes were in good working condition.
Monaco Day Trip via Èze & La Turbie with Optional Beach Time
Monaco Day Trip via Èze & La Turbie with Optional Beach Time
France

This tour takes travelers to the coast of the French Riviera, Monaco, a perfume factory, and the village ofÈzee. Beach time was not an option, and we were not gone for 10 hours, but still worth it.

Quality of Experience
It's nice to see all the sites at each location.
Guides, Drivers and Staff
The guide was knowledgeable and got us to all the sites.
Transport
Pick up and drop off at the hotel in an excellent vehicle.
Old Town Food Walk
Old Town Food Walk
Nice

This is a very informative tour and would be a great activity upon arrival. The socca that we got to eat was great, and the guide did a great job sharing historical and cultural information.

Quality of Experience
The guide did a great job connecting with me and sharing information I was interested in.
Guides, Drivers and Staff
Knowledgable guide.
Transport
No transport was needed
City Discovery Walk
City Discovery Walk
Marseille

This tour was informative and enjoyable to see Le Panier neighborhood, the old port, and the Bonne Mère.

Quality of Experience
I enjoyed seeing the fish market and the old mills in Le Panier.
Guides, Drivers and Staff
The guide was knowledgeable.
Full Day Luberon E-Bike Adventure
Full Day Luberon E-Bike Adventure
France

I loved riding bikes through the Luberon Valley and visiting the little villages. The e-bikes made the trip easy and fun.

Quality of Experience
Guides, Drivers and Staff
The guide made sure everyone was ok on the bike ride and told us a bit of history on the drive there.
Transport
The minivan was clean and well-maintained.
Private City Walk
Private City Walk
Aix-en-Provence

Erin Jordan, the guide in Aix-En-Provence, was excellent! She was knowledgeable and provided history, information on architecture, and insight into the city's economic evolution. She did a wonderful job.

Quality of Experience
She provided information on food, where to get the best pastries and chocolates, and great restaurant options.
Guides, Drivers and Staff
Half Day Cassis Trip
Half Day Cassis Trip
Aix-en-Provence

This half-day tour went too fast; if I were to say anything, it would be to allow yourself the full-day tour so you can enjoy all that Cassis has to offer. We took the boat to see the Parc National des Calanques. The blue water was so striking. The village had a great market and neat eateries. We were also taken to the Cap Canaille overlook to see the cove and city and admire the steep drop-off.

Quality of Experience
The natural environment and village were memorable and a place I would like to go back to.
Guides, Drivers and Staff
Transport
Private War History & Traboules Walk
Private War History & Traboules Walk
Lyon

The guide was knowledgeable, showed me all the passages or Traboules that made up the city of Lyon, and earned it the UNESCO classification. We talked little about World War II but focused more on the city and the silk industry.

Quality of Experience
Guides, Drivers and Staff
Gones Tour, 2-hour e-bike Guided Tour
Gones Tour, 2-hour e-bike Guided Tour
Lyon

Biking along the Rhône's banks was a treat. This path took the tour along the Rhône River to the Golden Head Park, where there's a free zoo and open space for city dwellers to enjoy.

Quality of Experience
The guide added history and pointed out key points of the city.
Guides, Drivers and Staff
The guide did a great job of explaining how to use the e-bike and setting expectations for how to ride safely as a group.
Seine River Gourmet Dinner Cruise with Live Music
Seine River Gourmet Dinner Cruise with Live Music
Paris

The experience on the boat provided a great vantage point to see all the buildings along the shore of the Seine River lite up. The food was good, and the live singer created a nice ambience.

Quality of Experience
Food
The food was good and paired with flavorful wine.
Guides, Drivers and Staff
Private Louvre Museum Visit
Private Louvre Museum Visit
Paris

Our guide led us through the Sully and Denon wings, seeing all the masterpiece artwork.

Quality of Experience
Guides, Drivers and Staff
Wine and cheese tasting in Paris
Wine and cheese tasting in Paris
Paris

This was one of my favorite activities in Paris. The sommelier explained why the wines and cheese come from the different regions in France.

Quality of Experience
The wine and cheese was excellent.
Guides, Drivers and Staff
The sommelier shared so much information with us while we enjoyed the pairings.
Saint-Germain-des-Prés Pastry & Chocolate Walk
Saint-Germain-des-Prés Pastry & Chocolate Walk
Paris

This was a great tour, introducing me to the essential things about the chocolates and pastries in France. The Guide did a great job leading us to all the different locations to taste the other foods. He included things about history, guided us through a church, and shared historical information about the area.

Quality of Experience
He was a great guide and great food.
Guides, Drivers and Staff
Latin Quarter Gourmet Food Walk
Latin Quarter Gourmet Food Walk
Paris

It was fun to stop at different shops and pick up items for our picnic in the park. We visited a fromagerie, a market for fresh produce, a pâtisserie, a charcuterie, and a wine shop with red and white wine ready to sample.

Quality of Experience
Excellent food products with history mixed in.
Guides, Drivers and Staff
The guide knew much about the food, the neighborhood's history, and the Notre Dame Cathedral. She did a great job providing up-to-date information on the rebuilding of Notre Dame.
Palace of Versailles & Giverny Day Trip with Gourmet Lunch
Palace of Versailles & Giverny Day Trip with Gourmet Lunch
Paris

Monet's paintings come alive when you visit his gardens. I highly recommend this tour to see the flowers and other inspirations in his paintings. The guide did a great job sharing his life story on the bus ride to Giverny. Lunch and the Palace of Versailles were great stops. The guide did well keeping the group on time and ensuring we saw everything necessary.

Quality of Experience
The prime time to go to Givery would be July and August, but it is still well worth the visit through September to see all the flowers in bloom. The house is interesting to see at all times of the year, and the souvenir shop, his workshop, was full of Monet items for everyone. Versaille is amazing to visit any time of the year, but the gardens and fountains are spectacular when in bloom, and the water is flowing.
Food
Guides, Drivers and Staff
The guide used the time on the way to Giverny to provide us with his life story so we knew his history before arriving.
Transport
It is well worth it to get to visit these top locations in one day.
Private Montmartre Art & Culture Walk
Private Montmartre Art & Culture Walk
Paris

This tour will take you up the hill step by step to where the Sacre Cure is located. It's interesting to hear the cultural stories of the artists who have lived here in the past. The final stop is the highlight of the tour. It's either the Cathedral or the view of Paris- probably both!

Quality of Experience
Guides, Drivers and Staff
Burgundy Wine Tasting Day Trip
Burgundy Wine Tasting Day Trip
Paris

This was a day well spent in Chablis. Our guide did a great job taking us to three different wineries to taste the wines each location produced. We learned about the numerous ways to make wines. It was nice to meander through Chablis, pick a restaurant of our choice for lunch, and, of course, a bakery for dessert.

Quality of Experience
Beautiful scenerey
Guides, Drivers and Staff
The guide was Italian and had a great sense of humor and lots of information regarding wine.
Transport
Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Oct 04, 2024

Bonjour Liz and merci beaucoup for leaving such a detailed review, it helps a lot in improving our services :)
I'm happy to read you enjoyed your French escapade, it was a pleasure to design your trip!
À bientôt!
Mathilde

France 2024
France | Sep 16 - Sep 23, 2024

R
Robin K.
Chanhassen, MN | Reviewed on Sep 30, 2024
Nathalie did a great job planning out our trip. The river cruise our first night in Paris was an exceptional suggestion and the tour guide for the Louvre was amazing. The team was very accommodating as we had to make some very last minute adjustments to the schedule - while we were in France. They happily worked everything out for us. Read more

Nathalie did a great job planning out our trip. The river cruise our first night in Paris was an exceptional suggestion and the tour guide for the Louvre was amazing.

The team was very accommodating as we had to make some very last minute adjustments to the schedule - while we were in France. They happily worked everything out for us.

Hotel Reviews
Hôtel Parc Saint Séverin
Paris

The hotel was clean and the location was great but there are very few amenities and seems to attract older clientele. The rooms and bathrooms are very small.

Authenticity & Character
Location
You could walk to everything!
Staff
Cleanliness & Comfort
Very small rooms and bathrooms.
Aquabella Hotel & Spa
Aix en Provence

This is a great hotel - location is perfect, staff are amazing and it has everything you would need.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pullman Paris Roissy Cdg Airport
Roissy-en-France
Activity Reviews
Nighttime Seine River Cruise with Dining Experience
Nighttime Seine River Cruise with Dining Experience
Paris

This was a great introduction to Paris and was a great event on the first day we arrived in Paris.

Quality of Experience
Food
Guides, Drivers and Staff
Dinner show at the Moulin Rouge
Dinner show at the Moulin Rouge
Paris
Montmartre & Sacré-Coeur walking tour
Montmartre & Sacré-Coeur walking tour
Paris

The guide did not appear all that interested in giving a tour and did not appear to be very knowledgeable which was disappointing. It is such a neat area.

Quality of Experience
Guides, Drivers and Staff
Le Louvre Private Tour
Le Louvre Private Tour
Paris

Victor was amazing. Very passionate about The Louvre and his knowledge was through the roof. Very, very good guide.

Quality of Experience
Guides, Drivers and Staff
Eiffel Tower Summit Ticket
Eiffel Tower Summit Ticket
Paris
Quality of Experience
Guides, Drivers and Staff
Wine tour in Cezanne countryside
Wine tour in Cezanne countryside
Aix-en-Provence

Our guide was very good. She really knew the area and understood vineyards and winemaking.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nathalie Durand
Nathalie
Nathalie Durand
Local specialist in Beaujolais | Replied on Oct 10, 2024

Thank you very much Robin for sharing these informations with us.
We are always happy to read that you had a great time with our trustful partners and it also helps to improve if there has been a wrong note.

She planned every detail of our amazing trip.
France | Sep 17 - Sep 27, 2024

Rita
Rita G.
Rosemont, CA | Reviewed on Sep 29, 2024
She planned every detail of our trip. Transport drivers, train tickets, airport transportation etc. I enjoyed all of the day trip guides and the cooking class was my favorite! Read more

She planned every detail of our trip. Transport drivers, train tickets, airport transportation etc. I enjoyed all of the day trip guides and the cooking class was my favorite!

Hotel Reviews
Hotel la Flore
Villefranche Sur Mer

Ask for a room with a view of the sea. It’s beautiful to watch the sun rise & set. Breakfast was plentiful & delicious! Convenient location so that most places were within walking distance.

Authenticity & Character
The views are nice.
Location
Easy walking distance to most places - to the town, restaurants, the beach & the train station. Also the Rothschild mansion. That’s more of a hike, but it’s a lovely walk.
Staff
Everyone was kind & helpful.
Cleanliness & Comfort
Clean, nice modern rooms with a patio, lovely large bath & bathroom. & view
Aparthotel Adagio Aix en Provence Centre
Aix-en-Provence

Good location. Delicious breakfast. Small rooms. No decks unless you get room 404 upstairs. Otherwise it’s a tiny room but a good location.

Authenticity & Character
A modern hotel with very good WiFi. Not known tor its character. But a good solid business type hotel.
Location
Most things were within walking distance
Staff
All were helpful & kind.
Cleanliness & Comfort
Clean & comfortable but small
Activity Review
Provençal Market Visit & Cooking Workshop
Provençal Market Visit & Cooking Workshop
France

My favorite activity on the itinerary. Loved our visit to the Farmer’s market & how we brought home our provisions & he directed our cooking. Delicious!!

Quality of Experience
Enjoyed all.
Food
Loved all the food!
Guides, Drivers and Staff
They spoke honestly & directly with me.
Transport
All drivers were nice, friendly, knowledgeable, helpful.
Local specialist: Margaux Alix
Margaux
Margaux Alix
Local specialist in Villefranche sur Saône | Replied on Oct 04, 2024

Bonjour Rita,
Thank you very much for your detailed feedback. It was a pleasure organizing your trip.

We're glad to hear you enjoyed the cooking class and the farmers' markets!
Thanks again for your trust in Kimkim and our local team.

I wish you all the best in your future travels,
Margaux

Paris, France was everything I wished for!
France | Sep 17 - Sep 25, 2024

Amy
Amy C.
Manhattan, NY | Reviewed on Sep 27, 2024
Paris, France was everything I wished for and so much more. It was my Eat, Pray and Love experience. Enjoyed every corner and every bit as much as I could. Itinerary was perfect and planned nicely, day by day with the essencial spots and meeting points needed. Amandine left everything very clear and understandable. I did this trip solo and never felt unsafe. Everything she sent me was by the book and on paper. Very thankful for this experience, and definitely looking forward to visiting... Read more

Paris, France was everything I wished for and so much more. It was my Eat, Pray and Love experience. Enjoyed every corner and every bit as much as I could. Itinerary was perfect and planned nicely, day by day with the essencial spots and meeting points needed. Amandine left everything very clear and understandable. I did this trip solo and never felt unsafe. Everything she sent me was by the book and on paper. Very thankful for this experience, and definitely looking forward to visiting France again in the future.

Hotel Review
La Maison Eugénie
Paris

The hotel was beautiful, very parisian and great spot by the metro!

Authenticity & Character
Very Parisian
Location
Its right next to the Pont Cardinet station
Staff
Very helpful
Cleanliness & Comfort
Very clean
Activity Reviews
Baking Class in a French Bakery
Baking Class in a French Bakery
Paris

Didier was absolutely wonderful as well as his translator. Learned sooo much from him, tried the baguettes and took the hotel baguettes as well. He also gave us the recipes to make at home!

Quality of Experience
Very authentic!
Guides, Drivers and Staff
Felt safe!
Transport
Learned the metro pretty quick!
French Conversation & Coffee at Café De Flore
French Conversation & Coffee at Café De Flore
Paris

It was also very authentic, wonderful, helpful!!

Quality of Experience
Guide was helpful and authentic!
Guides, Drivers and Staff
Transport
Local specialist: Amandine Dumas
Amandine
Amandine Dumas
Local specialist in Villefranche sur Saône | Replied on Oct 04, 2024

Thank you so much for sharing this nice review, it was a real pleasure to share this Eat, Pray, and Love adventure with you!
Thank you for your nice words and trust during this special trip :)
Take care, Amandine

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