Kimkim Trip Reviews for France

4.8
Based on 533 ratings
Read 533 verified reviews by travelers who booked their trip to France on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Can't wait to use again!!
France | Aug 30 - Sep 8, 2025

Jennifer
Jennifer G.
Newark, NJ | Reviewed on Sep 09, 2025
This is my first trip to Europe and it was so amazing. Audrey's thoughtful trip plan included both typical tourist highlights of the area as well as unexpected activities that were outstanding. I cannot recommend this service enough! The trip was so well-planned and all I had to do was show up and enjoy it! Read more

This is my first trip to Europe and it was so amazing. Audrey's thoughtful trip plan included both typical tourist highlights of the area as well as unexpected activities that were outstanding. I cannot recommend this service enough! The trip was so well-planned and all I had to do was show up and enjoy it!

Hotel Reviews
Splendid Hotel & Spa Nice
Nice

Beautiful and historic hotel room, far enough from the beach to be peaceful and quiet but close enough to be able to walk to anything we wanted to see.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The rooms were great; unfortunately my deadbolt didn't work and it made me a little uncomfortable at night.
Aquabella Hotel & Spa
Aix en Provence

Beautiful location and hotel!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le 9Hotel Opera
Paris

The staff were friendly, food was great and location was perfect - so close to the metro and easy to navigate around the city from the hotel

Authenticity & Character
Location
Easy access to the metro
Staff
Cleanliness & Comfort
Activity Reviews
Day excursion to Cannes, Grasse and Saint-Paul-de-Vence
Day excursion to Cannes, Grasse and Saint-Paul-de-Vence
France

Very nice tour!

Quality of Experience
Guides, Drivers and Staff
Our driver, Kad, was very funny and knows the area well.
Transport
The car was either accelerating or decelerating, nothing in between. Use caution if you get carsick.
Cassis & Bandol Rosé Wine Tour
Cassis & Bandol Rosé Wine Tour
Aix-en-Provence

Fun and interesting day trip. Would have preferred more time in the village after lunch, but still managed to do some shopping!

Quality of Experience
Guides, Drivers and Staff
Donato was very knowledgeable, but his driving was a bit alarming, either hitting the gas or the brake, no 'cruising' or maintaining of a speed. You were either accelerating or decelerating the whole drive.
Transport
Provence Wines and Luberon Villages
Provence Wines and Luberon Villages
Aix-en-Provence

This was one of my favorite parts of the trip. Seeing the wineries was wonderful and visiting the smaller villages was so fun!

Quality of Experience
Guides, Drivers and Staff
Rafael was great; it was amazing learning the history of the area from an actual archeologist!
Transport
In the morning, with just 4 of us in the bus, it was great. In the afternoon when the bus was full, it was a little too crowded and chaotic.
Unveiling Masterpieces at the Louvre Museum
Unveiling Masterpieces at the Louvre Museum
Paris

So much to look at!

Quality of Experience
Visit of the Eiffel Tower and Seine river cruise
Visit of the Eiffel Tower and Seine river cruise
Paris

We missed our guided boat tour because our car tour ran over, so we ended up doing the river cruise with a band and cocktails, which was still nice, but would have preferred to have the guided tour.

Quality of Experience
Visit the Royal castle of Versailles
Visit the Royal castle of Versailles
France

Beautiful!

Quality of Experience
Full-day tour of Monaco, Eze and La Turbie
Full-day tour of Monaco, Eze and La Turbie
France

This one was not as fun, unsure if it was because we were hitting our vacation wall, but I think it would have been better to end after the tour near the palace in Monaco. I think driving through Monte Carlo would have been sufficient. Many things were closed and what stores we were able to go in, you get followed around by the staff like a criminal.

Quality of Experience
Guides, Drivers and Staff
The driver, Eric, was very kind, but not punctual.
Transport
Filling every seat in the 8 seater van when it was 30 C was too much!
Discovery tour of Paris by vintage 2CV car
Discovery tour of Paris by vintage 2CV car
Paris

Unique and interesting way to view the city

Quality of Experience
Guides, Drivers and Staff
Transport
Driving through Paris is slightly terrifying!
Gourmet food tour in Le Marais
Gourmet food tour in Le Marais
Paris

This was such a an unexpected pleasure of the trip! Fernando was great, so friendly and helpful!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Sep 10, 2025

Dear Jenn,
It was a real pleasure organising this trip for you and Christie. I am happy you enjoyed it and thank you very much for your feedback.
I wish you all the best,
Audrey

I want to express my deep dissatisfaction wit...
France | Aug 29 - Sep 6, 2025

Michelle
Michelle B.
Flagami, FL | Reviewed on Sep 08, 2025
I want to express my deep dissatisfaction with the service I received during my recent trip to France, which was planned through The KimKim. In the past, I had a truly amazing experience with Jennifer when I traveled solo to South Korea, which is why I confidently chose KimKim again. Unfortunately, this time was the complete opposite. From the beginning, communication with my assigned travel specialist, Liz, was frustrating and unproductive. Despite my efforts, she did not seem to understand... Read more

I want to express my deep dissatisfaction with the service I received during my recent trip to France, which was planned through The KimKim.

In the past, I had a truly amazing experience with Jennifer when I traveled solo to South Korea, which is why I confidently chose KimKim again. Unfortunately, this time was the complete opposite. From the beginning, communication with my assigned travel specialist, Liz, was frustrating and unproductive. Despite my efforts, she did not seem to understand my needs, and I even had to call customer service to escalate my concerns. I was later contacted by Ashley, who listened to my frustrations, and eventually, Greg was added to the planning process. Greg was pleasant to work with, but by then, much of the planning process had already been difficult and discouraging.

When the trip finally came, we encountered multiple issues that caused unnecessary stress. Meeting points and car services were not arranged properly, and despite my repeated requests for tour pickups, we were forced to use Uber to reach multiple meeting points. The times and logistics were complicated, leading to more confusion. Instead of a seamless and enjoyable vacation, my trip was filled with frustration and stressful moments. This was absolutely not the experience I paid for, nor the quality I expected.

Even my father, who accompanied me, remarked on how poorly planned the trip was and how overpriced it felt compared to the exceptional service I experienced with KimKim in South Korea.

I am traveling again early next year, and while I had planned to use KimKim, after this experience, I will be seriously evaluating other companies. I am very disappointed that a brand I once trusted delivered such an unsatisfactory and stressful experience, especially given the high cost.

Sincerely,
Michelle Brown

Activity Reviews
Monaco, Monte Carlo & Eze Morning Excursion
Monaco, Monte Carlo & Eze Morning Excursion
Nice

Caroline was wonderful—she is very nice, fun, and knowledgeable. Unfortunately, the logistics managed by Le Franchaise once again fell short. We ran into heavy traffic entering our first stop, Eze. While the visit there was interesting, we ended up spending too much time in Eze, which forced us to rush through Monaco. We had only about 30 minutes to explore, which was definitely not enough. In fact, one of the guests on the tour was so disappointed by the limited time that she chose to return on her own via Uber just to see more of Monaco. Our stop in Monte Carlo was even shorter, lasting only 15–20 minutes. The constant rushing to make up time and get to meeting points created a stressful atmosphere, which took away from the enjoyment of the day. I had been very excited for this tour, but once again, Le Franchaise’s poor logistics and inadequate time management turned what should have been a highlight into a frustrating experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Antibes Heritage & Cannes Highlights Afternoon Adventure
Antibes Heritage & Cannes Highlights Afternoon Adventure
Nice

We had a new tour guide, Valentine, and it was his very first tour after only two days of training. Valentine is a kind young man—eager to learn and clearly motivated to do well—but he understandably lacked the knowledge and experience to guide us with confidence. Everyone has to start their career somewhere, and we support people beginning in their roles, but Le Franchaise should be doing much more to properly prepare their guides before sending them out with paying customers. On top of that, logistics once again fell short. Our driver arrived 25 minutes late due to traffic and unclear meeting point instructions, which only added to the frustration. While Valentine showed promise, the lack of preparation and poor coordination from the company left us with a subpar experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Saint-Tropez & Grimaud Day Trip
Saint-Tropez & Grimaud Day Trip
France

Theo was excellent and very engaging; however, he did not have all the necessary details about our tour. He seemed unaware of certain inclusions, and when I asked about our visit to Grimaud, he was taken by surprise, as it was not part of the information he had been given. While he managed to adjust the schedule and fit in a quick stop—giving us only a brief glimpse—it was not the complete experience we expected. This once again highlighted the poor logistics and lack of coordination on the part of Le Franchaise.

Quality of Experience
Guides, Drivers and Staff
Transport
Gourmet Food & History Walk
Gourmet Food & History Walk
Aix-en-Provence

Rafael was an excellent tour guide—knowledgeable, engaging, and a true pleasure to spend time with. We genuinely enjoyed our experience with him. Unfortunately, due to time constraints, we were unable to complete everything that had been planned on the tour. As a result, we had to visit some of the remaining spots on our own, which took away from the seamless experience we were expecting.

Quality of Experience
time logistics and meeting points.
Guides, Drivers and Staff
Transport
Local specialist: Liz Chreist
Liz
Liz Chreist
Local specialist in Kimkim HQ | Replied on Sep 09, 2025
Thank you for taking the time to share your feedback as it's extremely beneficial for us. I’m truly sorry to hear that your trip to France didn’t meet your expectations. I know how important it is for travel to feel seamless and enjoyable, and I regret that parts of your experience caused stress rather than ease.
I also appreciate you acknowledging the support from the team as we're all working together closely to support you while planning and traveling; I’m glad they were able to step in to...
Read more

Thank you for taking the time to share your feedback as it's extremely beneficial for us. I’m truly sorry to hear that your trip to France didn’t meet your expectations. I know how important it is for travel to feel seamless and enjoyable, and I regret that parts of your experience caused stress rather than ease.
I also appreciate you acknowledging the support from the team as we're all working together closely to support you while planning and traveling; I’m glad they were able to step in to assist. Throughout the planning process, I worked to incorporate your requests around accommodations, timing, and logistics, and I regret that some of the transportation arrangements still felt more complicated than they should have. We have followed up with our suppliers to clean these up for the future - thank you for bringing this to our attention that they were unclear.
Your feedback is valuable, and I take it seriously as I continue improving how I support travelers—especially when it comes to complex itineraries with many moving parts, exactly what I love doing! My goal with every trip is to create a thoughtful, well-organized journey that matches each traveler’s unique needs.
Liz

Trip to France with Michelle
France | Aug 29 - Sep 6, 2025

Miguel
Miguel B.
Flagami, FL | Reviewed on Sep 08, 2025

Some of the providers seem to lack communication with you. Some arrive late with a car that didn’t meet the expectations.

On the other hand, every time we complaint about something, you replied and solved the issue rapidly.

Local specialist: Liz Chreist
Liz
Liz Chreist
Local specialist in Kimkim HQ | Replied on Sep 15, 2025
Miguel-
Thank you for sharing your feedback—we truly appreciate your honesty. I'm sorry to hear that some of the service providers fell short in communication and punctuality. Your experience matters deeply to us, and we take these concerns seriously as we continue working with our partners to uphold the standards you deserve.
That said, I'm glad we were able to respond quickly and resolve the issues as they arose. Supporting you throughout your journey is always a top priority, and I’m... Read more

Miguel-
Thank you for sharing your feedback—we truly appreciate your honesty. I'm sorry to hear that some of the service providers fell short in communication and punctuality. Your experience matters deeply to us, and we take these concerns seriously as we continue working with our partners to uphold the standards you deserve.

That said, I'm glad we were able to respond quickly and resolve the issues as they arose. Supporting you throughout your journey is always a top priority, and I’m grateful for the opportunity to help ensure your trip stayed on track. Your insights help us improve, and we’re committed to making future experiences even smoother.
LIz and the Kimkim team

A Wonderful Trip
France | Aug 22 - Sep 2, 2025

K
Katherine S.
Houston, TX | Reviewed on Sep 03, 2025

I could not have been happier with the hotels, the tours and the transportation arrangements organized by Sebastian. I am looking forward to working with him and KimKim on our next trip.

Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on Sep 03, 2025

Hi Katherine, how are you?

Thank you so much for your kind words! I’m thrilled to hear that you were happy with the hotels, tours, and transportation arrangements. It was an absolute pleasure planning this trip with you.

I’m already looking forward to helping you organize your next adventure whenever you’re ready!

Best regards,
Sebastian

In few words - amazing! 🤩
France | Aug 6 - Aug 22, 2025

Ksenia
Ksenia B.
Italy | Reviewed on Aug 27, 2025
In few words - amazing. 🤩 got help to organize a customized Atlantic Coast Trip in August, involving several countries, like Spain and France. We spent 16 days and visited all the coast from the Spanish Basque Country through the French one till Brittany and then even couple of days in Nantes. All great advice and attention to every minimum detail, perfect hotels selection (Villa Soro to come back, as well amazing spots between Emerald and Pink Granite coasts, itinerary that was smooth and... Read more

In few words - amazing. 🤩 got help to organize a customized Atlantic Coast Trip in August, involving several countries, like Spain and France. We spent 16 days and visited all the coast from the Spanish Basque Country through the French one till Brittany and then even couple of days in Nantes. All great advice and attention to every minimum detail, perfect hotels selection (Villa Soro to come back, as well amazing spots between Emerald and Pink Granite coasts, itinerary that was smooth and not tiring (as we were moving by car), great suggestions for private and group tours and all through a comfortable chat with the assistants who were always present and ready to advise. Thank you Simon 🤗 and of course Sebastian, we had an amazing vacation and already looking forward to doing more French escapes next year.

Hotel Review
Villa Soro
Donostia - San Sebastián (Gipuzkoa)

Superb! Really great location near the beach which is very local, non touristic, beautiful rooms, great food and really attentive personnel!

Authenticity & Character
Authenticity & Character
Location
Allows you to stay central but outside of crowds, great local beach nearby.
Location
Allows you to stay central but outside of crowds, great local beach nearby.
Staff
Staff
Cleanliness & Comfort
Cleanliness & Comfort
Local specialist: Simon Hardy
Simon
Simon Hardy
Local specialist in Marseille, France | Replied on Aug 28, 2025
Buongiorno Ksenia, Reading your review truly made my day 🤩 I’m so happy you enjoyed your Atlantic Coast journey — from the Basque Country to Brittany — and that the hotels, tours, and itinerary matched your expectations. This trip was also special for me: I loved designing it for you, from finding charming accommodations to sharing places meaningful to me — whether from childhood memories along the coast or tips from trusted colleagues and friends. That’s exactly what I love about being an... Read more

Buongiorno Ksenia,

Reading your review truly made my day 🤩 I’m so happy you enjoyed your Atlantic Coast journey — from the Basque Country to Brittany — and that the hotels, tours, and itinerary matched your expectations.

This trip was also special for me: I loved designing it for you, from finding charming accommodations to sharing places meaningful to me — whether from childhood memories along the coast or tips from trusted colleagues and friends. That’s exactly what I love about being an artisan of travel.

A special thanks as well to Sebastian for his support during your stay. I’m already looking forward to crafting your next French escape! 🇫🇷✨

Warm regards,
Simon

Family vacation in Paris
France | Aug 10 - Aug 16, 2025

N
Nicole G.
Ashburn, VA | Reviewed on Aug 23, 2025
We had a great trip to Paris for adults and kids. The vintage car ride around Paris was great for the adults, the kids didn't find that as exciting. The Lourve and Eiffel tower were great and tickets were easy to use. Versailles tickets were great as well. We had to Uber there as the train was shut down that day so be sure to have a backup plan. My kids especially loved the Evolution museum and zoo. Overall, great trip and planning. Read more

We had a great trip to Paris for adults and kids. The vintage car ride around Paris was great for the adults, the kids didn't find that as exciting. The Lourve and Eiffel tower were great and tickets were easy to use. Versailles tickets were great as well. We had to Uber there as the train was shut down that day so be sure to have a backup plan. My kids especially loved the Evolution museum and zoo. Overall, great trip and planning.

Hotel Review
Hotel Jeanne D'Arc Le Marais
Paris

The hotel was great but hard to sleep at night with no A/C in the summer.

Authenticity & Character
Location
Hotel is located by many shops and restaurants
Staff
Cleanliness & Comfort
No A/C made it uncomfortable
Local specialist: Lucie Rousseau
Lucie
Lucie Rousseau
Local specialist in Montpellier | Replied on Aug 26, 2025

Thank you so much Nicole for sharing your review.
I am glad that you had a great trip with the children. And I'm so happy to read they enjoy the Evolution museum. It is such a fascinating place.
I'm available to assist you in case you'd like to visit again.
Best,
Lucie

A life time joy experience
France | Aug 4 - Aug 17, 2025

F
Fred Y.
Los Angeles, CA | Reviewed on Aug 19, 2025
We were self-guided TMB. We are grateful with private rooms along the trip. The booklet is helpful. The off line navigation works most of time. Overall we really, really enjoyed the trip. we definitely will do more trips in the future with Kimkim. Read more

We were self-guided TMB. We are grateful with private rooms along the trip. The booklet is helpful. The off line navigation works most of time. Overall we really, really enjoyed the trip. we definitely will do more trips in the future with Kimkim.

Activity Review
Walking day : Champex - Bovine/Fenêtre d’Arpette - Trient
Walking day : Champex - Bovine/Fenêtre d’Arpette - Trient
Champex

The hut we stayed, Redais d’Arpelle, located about 1.4 miles outside Champex-Lac town. It added additional uphill hike. It is too far away.

Quality of Experience
we are very fortunately to have best weather we could ask for.
Local specialist: Rashi Jakhete
Rashi
Rashi Jakhete
Local specialist in France | Replied on Sep 12, 2025

Hello Fred, I am happy to know that you had a great time on the TMB trip. I look forward to planning more hiking holidays with you on kimkim in future. Thank you,
Rashi

Mother-Daughter Trip to Paris!
France | Aug 10 - Aug 16, 2025

Lindsay
Lindsay G.
Richmond, VA | Reviewed on Aug 17, 2025
Our trip to Paris was absolutely incredible, and all of the arrangements that kimkim made for us were seamless. That said, we definitely felt the schedule was overly jam-packed toward the end, and if we could do it over we would *not* have tried to do The Louvre and the Jardin de Plantes (which included the Managerie *and* the Grande Galerie de l'Evolution) in the same day. It was an incredible amount of walking, crowding, and stimulation for the kids all in one day. As a result, we decided... Read more

Our trip to Paris was absolutely incredible, and all of the arrangements that kimkim made for us were seamless. That said, we definitely felt the schedule was overly jam-packed toward the end, and if we could do it over we would *not* have tried to do The Louvre and the Jardin de Plantes (which included the Managerie *and* the Grande Galerie de l'Evolution) in the same day. It was an incredible amount of walking, crowding, and stimulation for the kids all in one day. As a result, we decided to skip all of the scheduled activities on the last day so that we could instead enjoy the day at our own pace. All in all, however, it was the trip of a lifetime, and all of the activities we did do were spectacular. The only additional note I'll make is that we tried for nearly an hour to find access to the RER C (which would have taken us from Paris to Versailles) only to find out some or all of it is currently closed for maintenance. Had we known, we would have just taken an Uber straight from the hotel, which is what we ended up doing in the end. As it was my first time taking my girls overseas, a lot of travel lessons were learned, but overall it was a genuinely wonderful vacation and an experience they will never forget.

Hotel Review
Hotel Jeanne D'Arc Le Marais
Paris

The Hotel Jeanne D'Arc Le Marais was really nice, with its best feature being its location. The Marais district is absolutely to die for and was centrally located for access to most of our activities. All of the staff were amazing and accommodating. I acknowledge it's a three-star hotel because of my tight budget, but the breakfast, "bar," and lack of central air took some getting used to. But otherwise, we really enjoyed it. We even found the beds to be unbelievably comfortable. If you do stay here, I recommend staying on the 2nd floor or above (which in France is the 1st floor or above) so that you can open the windows; the rooms on the bottom floor (Floor 0) have a large protective barrier over the window, so opening it doesn't help much.

Authenticity & Character
Because of its location, you can enjoy all of the rich, authentic charm and culture of Paris.
Location
Le Marais is where to be in Paris! It was my favorite part!
Staff
Amine!
Cleanliness & Comfort
The beds really were unbelievably comfortable (at least in room 15).
Activity Reviews
Visit of the Menagerie, the zoo of the Jardin des Plantes & and the Great Gallery of Evolution
Visit of the Menagerie, the zoo of the Jardin des Plantes & and the Great Gallery of Evolution
Paris
Quality of Experience
Unveiling Masterpieces at the Louvre Museum
Unveiling Masterpieces at the Louvre Museum
Paris
Quality of Experience
French macaron bakery class for families
French macaron bakery class for families
Paris

If I'm honest, the best part of this experience was its location inside the Galeries Lafayette, which we spent *hours* shopping in after the baking class was over. The chef was about twenty minutes late getting started, after we had arrived about 15 minutes early, so we ended up sitting on the 3rd floor near the Concierge for more than 30 minutes. That said, the kids really enjoyed the class, and the parents were all relieved it was straightforward and not terribly involved.

Quality of Experience
Visit the Royal castle of Versailles
Visit the Royal castle of Versailles
France
Quality of Experience
Visit of the Eiffel Tower with access to the summit
Visit of the Eiffel Tower with access to the summit
Paris

We loved it! We also appreciated going in the evening so we could see the light show.

Quality of Experience
Guides, Drivers and Staff
Transport
We took an Uber to and from.
Discovery tour of Paris by vintage 2CV car
Discovery tour of Paris by vintage 2CV car
Paris

This was one of my personal favorite activities and was a great orientation/introduction to Paris on our first day, but others in my group had varying experiences.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lucie Rousseau
Lucie
Lucie Rousseau
Local specialist in Montpellier | Replied on Aug 26, 2025

Bonjour Lindsay,
Thank you so much for sharing such a nice review. I am so happy to read that you had an incredible time in Paris with your children.
I have also taken a good note of the inconveniences of the hotel and the lack of interest of the macaron class. I'll also share your review with them.
Do not hesitate to reach out if you plan to come back to France. I'd be happy to help.
Thanks,
Lucie

France and Monaco
France | Jul 22 - Aug 1, 2025

S
Swati S.
Ashburn, VA | Reviewed on Aug 11, 2025
We loved the Terrace Hotel. We had an amazing room with a perfect view of the Eiffel Tower.
We had a duplicate reservation at the hotel booked by Kimkim and we were over charged. I had to ask Kimkim about it and we were refunded but I think Kimkim should have carefully checked everything.
Also breakfast was an extra charge. We paid for breakfast but my daughter does not eat breakfast so that was a wasted charge. We would not had opted for the breakfast if we had a choice.
We did the...
Read more

We loved the Terrace Hotel. We had an amazing room with a perfect view of the Eiffel Tower.
We had a duplicate reservation at the hotel booked by Kimkim and we were over charged. I had to ask Kimkim about it and we were refunded but I think Kimkim should have carefully checked everything.
Also breakfast was an extra charge. We paid for breakfast but my daughter does not eat breakfast so that was a wasted charge. We would not had opted for the breakfast if we had a choice.
We did the Murder and Mysteries of the Louvre. It was just a private tour guide and was nothing mysterious or engaging. She was very knowledgeable and made sure we got to see what we wanted. She was very nice but was very soft spoken and we could not hear her well in a crowded museum. She needs a headset devices.
Our Versailles tour was very good!
We enjoyed our food tour of Monmarte but it was not in Monmarte. Which was not a problem. We enjoyed it and liked the wine store and charcuterie stop the best.
We had timed tickets to the Eiffel Tower to the top and had a great view. We loved the dinner cruise ! So good and very nice.
Our transportation was good as well the train and flights. We liked Amboise. It was a charming city. The Vouvray wine tour was okay. It was Chablis grapes and the wines were okay…
We saw the castles on our own through Viator to see Chambord castle which was great! We went to Monaco. The transportation train and flight was well coordinated. The West End Hotel in Nice was beautiful! We enjoyed the location. We did a catamaran boat which was a very small boat.
It looks bigger in the photo. It was clean and new. Our captain was knowledgeable and we took snacks. Because of the bobbing on the water, my daughter got seasick so I recommend taking something prior to getting on this boat.
We had an issue with transportation in Nice but Kimkim was able to get another service. Overall we had a lovely trip and appreciate having Kimkim coordinate our travels, transportation and activities. I wish that Kimkim could offer personalized catered tours instead of already prepared tours on Get your Guide.

Hotel Reviews
Hotel West End
Nice

The family suite was amazing for us. The water view and small balcony was a plus. Location was great!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Terrass Hotel
Paris

Rooms 604 and 406 were amazing. Very clean and spacious. Staff was outstanding!!

Authenticity & Character
Location
View of the Eiffel Tower!! Monmarte was a great area for walking and restaurants.
Staff
Cleanliness & Comfort
Activity Reviews
Private French Riviera Sunset Electric Cruise (with private transfer)
Nice

We had a very nice cruise but my daughter got seasick. The captain was great and give us history of the areas we passed. There was a lot of bobbing of the boat so take something for seasickness if you are prone to it. We took wine and snacks and enjoyed the sunset. We really enjoyed this! The photo of the boat attached to this activity is not representative of the boat we were on. It is a small catamaran that hold up to 6 people. It is small but new and clean. No cushiony seats.

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Vouvray Wine Tasting Experience
Afternoon Vouvray Wine Tasting Experience
Amboise

Our guide was great! We went to 2 wineries. Chablis is the grape they grow. I thought the wines were okay. They wineries were nice. The second one was very nice to walk around

Quality of Experience
Guides, Drivers and Staff
Transport
Seine River Gourmet Dinner Cruise with Live Music
Seine River Gourmet Dinner Cruise with Live Music
Paris

We had a great table by the window. There was live music and the river cruise boat was clean and very nice. Our server was excellent. The food and wine were excellent! There was a guided tour as well of the things we passed. This was one of my favorite experiences! Kimkim got us an upgraded package so we had red and white wine and a great table.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
We used uber and it was easy
Skip-the-Line Eiffel Tower Summit Tickets
Skip-the-Line Eiffel Tower Summit Tickets
Paris

We got our tickets at the meeting spot and the guides walked us (large group) to the Eiffel Tower. They escorted us through security and then took us to the 2nd floor and then put Ilya in line for the elevator to the top. This was very helpful but there was No skip the line . We had to wait in line with everyone else. Our guide helped us get to the line.

Quality of Experience
Guides, Drivers and Staff
Transport
We took an Uber to the meeting spot
Paris Gourmet: Culinary Tour of South Montmartre
Paris Gourmet: Culinary Tour of South Montmartre
Paris

We loved our guide. This was a private tour. We met in Monmartre but the tastings were in a different area. We had coffee, then went to a wine store with charcuterie. They give you a bottle of wine with the charcuterie… our favorite. Everything was delicious! We then went to a cheese shop and tried different cheese la. We purchased some cheese. We went to a jam store and tried different spreads and then ended up at a gelato store. All was good and we enjoyed walking in different neighborhoods .

Quality of Experience
Guides, Drivers and Staff
Transport
We were able to walk to the meeting spot a few minutes from our hotel.
Versailles Essentials – Half-Day Tour
Versailles Essentials – Half-Day Tour
Paris

We had a a small group , 8 people total, good guide and a separate driver. We had a smooth entry and guided tour of Versailles with some time to visit the gardens.

Quality of Experience
Guides, Drivers and Staff
Transport
Self-Guided Exploration around Notre Dame Cathedrale and Île de la Cité
Self-Guided Exploration around Notre Dame Cathedrale and Île de la Cité
Paris

We used the app and had to really check 4 hours prior to see if tickets were available. We were lucky to get tickets and did not have to stand in a long line. Beautiful! This was well worth seeing!

Quality of Experience
Louvre Murders & Mysteries Experience
Louvre Murders & Mysteries Experience
Paris

We had a private tour guide. There were no engaging stories or mysteries of the Louvre. She took us through the area of the old moat which was neat and she made sure we saw all the interesting things and what we wanted to see . She was very knowledgeable and nice. She was very soft spoken and hard to hear in a crowded museum. She needs to use a headsets so we can all hear. She was a great guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Chreist
Liz
Liz Chreist
Local specialist in Kimkim HQ | Replied on Sep 29, 2025
Thank you so much for sharing your detailed experience—we truly appreciate your thoughtful reflections. We're delighted to hear that you loved the Terrace Hotel and enjoyed that unforgettable view of the Eiffel Tower! It’s wonderful that your Versailles tour, dinner cruise, and visit to Amboise and Chambord were highlights, and we’re glad the transportation and accommodations in Nice added to the charm of your journey. We’re sorry to hear about the duplicate reservation and breakfast charge,... Read more

Thank you so much for sharing your detailed experience—we truly appreciate your thoughtful reflections. We're delighted to hear that you loved the Terrace Hotel and enjoyed that unforgettable view of the Eiffel Tower! It’s wonderful that your Versailles tour, dinner cruise, and visit to Amboise and Chambord were highlights, and we’re glad the transportation and accommodations in Nice added to the charm of your journey.

We’re sorry to hear about the duplicate reservation and breakfast charge, and we appreciate your patience while we resolved those issues. Your feedback is invaluable and will help us improve our booking checks and offer more flexible options in the future.

Regarding the Louvre tour, we’re glad your guide was knowledgeable and kind, but we understand how important clarity and engagement are—especially in a busy museum. We’ll be sure to pass along your suggestion about headset devices to enhance future experiences.

Thank you also for your comments on the food tour location and the catamaran experience. We’ll work on ensuring our descriptions and expectations are clearer, and we appreciate your tip about seasickness—it’s a helpful note for future travelers.

We’re grateful for your trust in Kimkim to coordinate your travels, and we hear your desire for more personalized, curated tours. It’s a direction we’re actively exploring, and your input helps guide us toward better, more tailored experiences.

Thank you again for traveling with us—we look forward to planning your next adventure soon!
Liz and the Kimkim team

Made to order Provence
France | Jul 11 - Jul 15, 2025

Clay
Clay B.
Seattle, WA | Reviewed on Aug 10, 2025
This is a fantastic resource. When one of our destinations was cancelled because of holiday, our representative booked us an alternative that was probably better. All the arrangements were fantastic. (Our tour guide in Avignon even helped me out of a typically European parking mishap. He was great!) Additionally, each of our hotels were fantastic and the car rental was convenient and efficient. We were very pleased (if only someone could have lowered the temperatures in Provence that week. ) Read more

This is a fantastic resource. When one of our destinations was cancelled because of holiday, our representative booked us an alternative that was probably better. All the arrangements were fantastic. (Our tour guide in Avignon even helped me out of a typically European parking mishap. He was great!)

Additionally, each of our hotels were fantastic and the car rental was convenient and efficient. We were very pleased (if only someone could have lowered the temperatures in Provence that week. )

Activity Reviews
Gourmet tour of Avignon - Shared activity
Gourmet tour of Avignon - Shared activity
Avignon

Tastings were great, but the guide was exceptional!

Quality of Experience
Quality of Experience
Food
Anchovies!
Food
Guides, Drivers and Staff
Guides, Drivers and Staff
Visit of Chateauneuf du Pape - Nerthe Estate Tasting
Visit of Chateauneuf du Pape - Nerthe Estate Tasting
France

They let us come earlier than scheduled and gave us a fantastic tasting. We bought three bottles!

Quality of Experience
Quality of Experience
Guides, Drivers and Staff
Guides, Drivers and Staff
Guided Walking Tour of Aix-en-Provence
Guided Walking Tour of Aix-en-Provence
Aix-en-Provence

Our guide was thorough, knowledgeable, and friendly.

Quality of Experience
Quality of Experience
Guides, Drivers and Staff
Guides, Drivers and Staff
Transport
Our driver from Marseille to Aix was great!
Transport
Our driver from Marseille to Aix was great!
Local specialist: Amandine Baillarguès
Amandine
Amandine Baillarguès
Local specialist in Marseille | Replied on Aug 18, 2025

Dear Clay,

Thank you so much for your kind words! We’re delighted everything went smoothly (and that your parking adventure had a happy ending—our guides truly are superheroes in disguise ✨🚗).

We’re also thrilled the “plan B” turned into an even better experience—sometimes travel magic works that way! As for the Provençal sun, we’ll keep working on our weather-control department… but until then, chilled rosé and shady café terraces will have to do the trick 🍷☀️.

We’d be very happy to welcome you back anytime for more discoveries (with or without parking challenges!).

Amandine

We loved everything. Probably, our favorite ...
France | Jul 31 - Aug 8, 2025

D
Dorinda M.
Back Mountain, PA | Reviewed on Aug 09, 2025
We loved everything. Probably, our favorite guided trips were the tasting tour in Montmartre and the canoeing trip. Ludo, the chef, was also amazing. Read more

We loved everything. Probably, our favorite guided trips were the tasting tour in Montmartre and the canoeing trip. Ludo, the chef, was also amazing.

Hotel Reviews
Splendid Hotel & Spa Nice
Nice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Odalys City Aix en Provence Les Floridianes
Aix-en-Provence
Location
A hotel closer to the square would be better.
Staff
Cleanliness & Comfort
Citadines Trocadéro Paris
Paris

The rooms were not ready until 2 hours after the check in time. Also, one of the staff members told us that breakfast was free, but, in the end, we were charged.

Location
Staff
Cleanliness & Comfort
Disney Sequoia Lodge
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Montmartre Local Gastronomy Tour
Montmartre Local Gastronomy Tour
Paris

The Montmartre Local Gastronomy Tour was an absolute highlight of our trip. Our guide Emil was fantastic, leading us through charming local pastry shops and treating us to a delightful cheese platter at a cozy restaurant. It was a scrumptious and memorable experience exploring the culinary delights of Montmartre.

Market Visit & Cooking Class with Lunch -  Cours Saleya market
Market Visit & Cooking Class with Lunch - Cours Saleya market
France

Taking part in the cooking class at Cours Saleya market was a wonderful experience for my husband and me. The chef was excellent, making it both fun and educational. It offered a great opportunity to learn and indulge in local flavors while the others opted to enjoy some swimming. It certainly made for a memorable day.

Local specialist: Amandine Dumas
Amandine
Amandine Dumas
Local specialist in Villefranche sur Saône | Replied on Aug 12, 2025

Thank you so much for your kind words! We're thrilled to hear you loved everything about your trip. The tasting tour in Montmartre and the canoeing adventure are definitely special experiences!
And we'll be sure to pass along your compliments to Chef Ludo.
Thank you to all of you for your trust. Take care :)
Amandine

Memorable trip
France | Jul 22 - Jul 27, 2025

H
Helena N.
Boston, MA | Reviewed on Aug 05, 2025
My daughter and I had a lot of fun on this trip. There were only a couple of things that we wish would’ve been different. Our flight arrived at 6 am and our check in to the hotel wasn’t until 3 pm. The Eiffel Tower tour was booked for the same day at 11:30 am, so that ended up being a very long and exhausting day for us, especially with the time difference. We really enjoyed the tour though, the guide was a lot of fun and very knowledgeable. Our favorite was the food tour we took in... Read more

My daughter and I had a lot of fun on this trip. There were only a couple of things that we wish would’ve been different. Our flight arrived at 6 am and our check in to the hotel wasn’t until 3 pm. The Eiffel Tower tour was booked for the same day at 11:30 am, so that ended up being a very long and exhausting day for us, especially with the time difference. We really enjoyed the tour though, the guide was a lot of fun and very knowledgeable. Our favorite was the food tour we took in Montmartre. We got to eat some delicious food and learn a lot about the history of that area. The other thing that I was disappointed about was that it wasn’t made very clear to me that I was responsible to book tickets for a couple of the attractions, like the Palace of Versailles. It said self-guided, but I had other activities that were self-guided like the Louvre, where the tickets were provided, so that was a little confusing. I was overall satisfied with my experience, the hotel that we stayed at was well located, close to the Metro, and we were able to go everywhere we wanted to. It was definitely a trip we’ll remember for many years to come!

Hotel Review
Aparthotel Adagio Paris Nation
PARIS
Authenticity & Character
Cute, different
Location
Close to metro station
Staff
Not very friendly
Cleanliness & Comfort
Very clean and bed was comfortable
Activity Reviews
Self Guided Tour of the Palace of Versailles (Tickets are not included)
Self Guided Tour of the Palace of Versailles (Tickets are not included)
Paris
Montmartre Local Food Walk
Montmartre Local Food Walk
Paris
Self-Guided Exploration around Notre Dame Cathedrale and Île de la Cité
Self-Guided Exploration around Notre Dame Cathedrale and Île de la Cité
Paris
Self-Guided Champs-Elysées Discovery Walk
Self-Guided Champs-Elysées Discovery Walk
Paris
Free time for Shopping: Best Shopping Areas in Paris 🛍️
Free time for Shopping: Best Shopping Areas in Paris 🛍️
Paris
Seine River Gourmet Dinner Cruise with Live Music
Seine River Gourmet Dinner Cruise with Live Music
Paris

The food wasn’t that good, the cruise was short and there wasn’t live music

French Dessert Cooking Class
French Dessert Cooking Class
Paris
Quality of Experience
Self Guided Experience of the Louvre Museum  (Entrance Tickets Included)
Self Guided Experience of the Louvre Museum (Entrance Tickets Included)
Paris
Quality of Experience
I
Eiffel Tower Stair Climb with Optional Summit Access
Eiffel Tower Stair Climb with Optional Summit Access
Paris
Local specialist: Liz Chreist
Liz
Liz Chreist
Local specialist in Kimkim HQ | Replied on Aug 13, 2025
Thank you so much for sharing your experience with us! We're delighted to hear that you and your daughter had fun exploring Paris together, and that the Montmartre food tour was a favorite—such a charming neighborhood, and the flavors and stories there are truly unforgettable. We really appreciate your candid feedback regarding the scheduling on your arrival day and the clarity around self-guided activities. Traveling after an early flight—especially across time zones—can definitely be... Read more

Thank you so much for sharing your experience with us! We're delighted to hear that you and your daughter had fun exploring Paris together, and that the Montmartre food tour was a favorite—such a charming neighborhood, and the flavors and stories there are truly unforgettable.

We really appreciate your candid feedback regarding the scheduling on your arrival day and the clarity around self-guided activities. Traveling after an early flight—especially across time zones—can definitely be exhausting, and we understand how scheduling the Eiffel Tower might have added to that. We're reviewing how our materials communicate self-guided experiences, particularly when tickets are not included, to help ensure future travelers feel fully prepared.

It's wonderful to know the hotel's location worked well for you and made getting around the city easy. Thank you for the kind words about your Eiffel Tower guide—our team will be thrilled to hear that.

Most of all, we're so glad this was a trip filled with meaningful memories for you both. Happy Birthday to Agatha!
Liz

Everyone involved was excellent, Simon and Se...
France | Jul 21 - Aug 3, 2025

Jeff
Jeff P.
Newark, NJ | Reviewed on Aug 04, 2025

Everyone involved was excellent, Simon and Sebastion's communication was spot-on, I had last minute changes and all customer service was off the charts! Highly recommend and returning.

Local specialist: Simon Hardy
Simon
Simon Hardy
Local specialist in Marseille, France | Replied on Aug 21, 2025

Hi Jeff,
Thank you so much for your wonderful review! 🌟 There were quite a few changes right before and during your trip, and we’re glad that our partners adapted so well. Sebastian and I are thrilled that we could make everything run smoothly for you. Truly tailor-made, just for you! We can’t wait to welcome you back for your next adventure.

Great experience!
France | Jul 21 - Jul 27, 2025

Amy
Amy B.
Denver, CO | Reviewed on Jul 28, 2025
Our family trip to France was fantastic. We went to different areas and had experiences that I never would have known about on my own. Clo was a pleasure to work with and made our trip so easy and delightful as did the rest of the team. All of the guides Clo connected us with were also professional, interesting and well informed. Great experience overall! Read more

Our family trip to France was fantastic. We went to different areas and had experiences that I never would have known about on my own. Clo was a pleasure to work with and made our trip so easy and delightful as did the rest of the team. All of the guides Clo connected us with were also professional, interesting and well informed. Great experience overall!

Hotel Reviews
Appartement Quartier Le Marais 1 Free Netflix
PARIS

Great location- easy metro access and near so much! Especially great if you want to take advantage of late night bars and cafes. The door lock takes a bit to get used to but once up and running it’s fine. Also, the four floors aren’t fun with luggage but otherwise not a big deal. The apartment is huge! The bathroom, kitchen and living room have been redone. (Bedroom floors are crazy noisy.) Just very sparse. No cutting boards, no laundry detergent or drying rack. Just seemed to lack some of the basics. (no extra blankets or fans depending on the season.) While didn’t impact our stay, there is nothing on the walls!

Authenticity & Character
Location
Cleanliness & Comfort
Malebranche house - central with a yard
amboise

The unit we stayed in located right in town so you couldn’t ask for a better location. It also was convenient for our family of 5 as there were three bedrooms. The house was also well stocked and very cute. But it definitely needs a deep clean. (The house is definitely cleaned between visits but tons of dust and cobwebs.) in addition/ this is not a great place for people with mobility issues. The stairs to the attic are very steep and the stairs to the second floor are narrow.

Authenticity & Character
Location
Such a great location
Staff
Cleanliness & Comfort
Needs a deep clean.
Activity Reviews
Life in the Marais During WWII Walking Tour
Life in the Marais During WWII Walking Tour
Paris

We had already spent time in the area so it was really facinating to see the historical perspective and learn about France during WW2. .

Quality of Experience
Interesting history, and our guide talked to us about everything!
Guides, Drivers and Staff
We had a great guide (Camille, I believe) She was also knowledgeable, interesting, catered to our needs. I think all three of our guides were from Toorers. The quality of their guides was excellent. And they are really diverse in their experience and perspectives. We couldn't have asked for better guides or the experience they gave us.
Transport
Picked us up at our AirBnB
Le Louvre Private Tour
Le Louvre Private Tour
Paris

The Louvre is incredible but it's so big. It was so much. more fulfilling having a guide show us the important works and explain the history and significance.

Quality of Experience
Great Guide! And, of course, the Louvre.
Guides, Drivers and Staff
Babis was interesting, funny, knowledgeable, personable. Good with teenagers.
Medieval Paris - St Chapelle, Notre Dame & Conciergerie
Medieval Paris - St Chapelle, Notre Dame & Conciergerie
Paris

Facinating and so cool to see the newly rennovated Notre Dame! We literally had no idea what would be included in the tour and it was all interesting. Maybe a little too detail oriented for our teenage kids.

Quality of Experience
The prision was facinating and seeing St Chappelle after Notre Dame is a nice combination.
Guides, Drivers and Staff
Our guide (Vincent I believe!) was incredibly knowledgeable and personable.
Transport
Our guide met us at our airbnb and then we travelled together by Metro then walked the rest of the way.
Seine Cruise with Commentary
Seine Cruise with Commentary
Paris

The cruise is well orgnized but very crowded so plan for extra time! I think we could have lived without the cruise. We went on the day before we left and we had already seen most everything so it felt like an activity that we could have skiped.

Quality of Experience
It's fine. It was pretty loud so I couldn't really hear the narration .
Eiffel Tower Summit Ticket
Eiffel Tower Summit Ticket
Paris

The Eiffel Towe is of course something not to be missed. We would have figured it out but it probably would have taken an extra hour if we didn't have the organized ticket experience and the person who got us in.

Quality of Experience
Ease of entrance. We waited some at the beginning and didn't realize that the time we were told to arrive wasn't the time we had to be in the tower.
Guides, Drivers and Staff
Our guide knew what she was doing, moved us through. Seemed like it a took a bit to get everyone settled on the front end.
Canoe the Cher River, Chenonceau Castle
Canoe the Cher River, Chenonceau Castle
France

It was really fun to canoe to the Castle and around the moat. It was a nice activity that broke up the day so we weren't just "site seeing".

Quality of Experience
Easy, fun.
Guides, Drivers and Staff
The staff at the canoe pick up was helpful and easy to work with.
Self-guided visit of Chateau de Chenonceau
Self-guided visit of Chateau de Chenonceau
France

Chaeau de Chenonceau is a great stop. It was pretty crowded when we went and we were trying to dodge heavy rain.

Quality of Experience
Interesting and unique history.
Transport
We had drivers from Amboise who provided such great customer service.
Full day E-Bike Guided tour, Loire Valley Chateau, Chambord
Full day E-Bike Guided tour, Loire Valley Chateau, Chambord
France

Our guide, Alex, was fantastic. Fun, knowledgable and organized. Everything was so easy for us- we just showed up and enjoyed! We biked mostly on flat bike paths and Chamboard is of course stunning. We learned a ton and had a great time doing it. We actually had no idea what to expect so the whole thing was great.

Quality of Experience
Guides, Drivers and Staff
Our guide Alex knew so much, was interesting and catered the experience to our teenagers.
Transport
Picked up near out place, bikes were ready to go. No hassles!
Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Aug 11, 2025
Hello Amy, Thank you so much for your kind message! I’m truly delighted to hear that your family had such a fantastic time in France. It was a real pleasure working with you to create this journey, and I’m so glad you were able to discover different regions and enjoy unique experiences that made the trip special. I also really appreciate your feedback regarding the accommodations. I’ve taken note of your remarks. As a general practice, we usually recommend and work with hotels rather than... Read more

Hello Amy,

Thank you so much for your kind message! I’m truly delighted to hear that your family had such a fantastic time in France. It was a real pleasure working with you to create this journey, and I’m so glad you were able to discover different regions and enjoy unique experiences that made the trip special.

I also really appreciate your feedback regarding the accommodations. I’ve taken note of your remarks. As a general practice, we usually recommend and work with hotels rather than private apartments, precisely to avoid issues that can sometimes come with apartment stays, such as cleanliness, stairs, or check-in logistics.

I’m also very happy to hear that the guides added value to your experience with their professionalism and insight. I feel lucky to collaborate with such a passionate and knowledgeable team.

Thank you again for your trust—it means a lot. I’d be thrilled to help you plan your next adventure whenever the time comes!

Warm regards,
Clo

Guides
France | Jul 13 - Jul 22, 2025

SANJAY
SANJAY S.
India | Reviewed on Jul 28, 2025
All the guides provided to us were very knowledgeable, charming and friendly. It was a delight to have spent our time with them. We can't help but mention one guide who was exceptional. Valeriu on 21 July.
As we had visited Eze & La Turbie on 18 July, we requested him to take us to some other scenic and interesting places that were off the beaten track. After showing us the city on Monaco, we drove to Villefranche-sur-Mer, Peninsula Saint Jean Cap Ferrat, Nice, Saint Paul de Vence & Antibes....
Read more

All the guides provided to us were very knowledgeable, charming and friendly. It was a delight to have spent our time with them. We can't help but mention one guide who was exceptional. Valeriu on 21 July.
As we had visited Eze & La Turbie on 18 July, we requested him to take us to some other scenic and interesting places that were off the beaten track. After showing us the city on Monaco, we drove to Villefranche-sur-Mer, Peninsula Saint Jean Cap Ferrat, Nice, Saint Paul de Vence & Antibes. These were all non tourist sites but interesting and beautiful. He kept us totally engrossed with interesting stories about each of these places. He was outstanding.

Local specialist: Liz Chreist
Liz
Liz Chreist
Local specialist in Kimkim HQ | Replied on Aug 13, 2025
SANJAY-
I thoroughly enjoyed working with you and Radhika! Thank you so much for your thoughtful feedback! We’re delighted to hear that each guide you encountered enriched your experience with charm, insight, and warmth. It's always our goal to create moments that leave a lasting impression—and we're especially thrilled to hear Valeriu made such an impact on July 21.
We're so glad he was able to tailor your day with scenic, lesser-known gems beyond Eze and La Turbie. From the elegance of... Read more

SANJAY-
I thoroughly enjoyed working with you and Radhika! Thank you so much for your thoughtful feedback! We’re delighted to hear that each guide you encountered enriched your experience with charm, insight, and warmth. It's always our goal to create moments that leave a lasting impression—and we're especially thrilled to hear Valeriu made such an impact on July 21.

We're so glad he was able to tailor your day with scenic, lesser-known gems beyond Eze and La Turbie. From the elegance of Villefranche-sur-Mer to the artistic soul of Saint Paul de Vence and the coastal beauty of Antibes, it sounds like your journey captured the perfect balance of authenticity and discovery. Valeriu’s storytelling and ability to adapt with such care and creativity is something we’re incredibly proud of.

I am glad the French Riviera was everything you dreamed it would be; that is what makes my job fulfilling. The Kimkim team was happy to be at your service.
Liz

Pros! Amazing trip, planned by locals.
France | Jul 8 - Jul 21, 2025

Kim
Kim W.
Los Angeles, CA | Reviewed on Jul 27, 2025
Sebastian did a wonderful job of planning a trip to France for my husband and I! We had a tall order: travel across the country in less than 2 weeks, without breaking the bank or exhausting ourselves. We didn’t know where to start, or what to see. Sebastian expertly curated an incredible itinerary: we explored stunning chateaus, had insightful city tours with locals, wandered through charming towns, learned to bake classic french pastries, and so much more. The kimkim process made arranging... Read more

Sebastian did a wonderful job of planning a trip to France for my husband and I! We had a tall order: travel across the country in less than 2 weeks, without breaking the bank or exhausting ourselves. We didn’t know where to start, or what to see. Sebastian expertly curated an incredible itinerary: we explored stunning chateaus, had insightful city tours with locals, wandered through charming towns, learned to bake classic french pastries, and so much more. The kimkim process made arranging this easy: we had a live chat, and could drop questions into it and have answers within hours. In fact, Kimkim had provided the second revision of our proposed itinerary before the other travel company we had contacted even answered our first email. The speed and clarity was unmatched! Unfortunately we had some last-minute disruptions to our vacation plans due to work conflicts, requiring a complete shift in our vacation dates. The kimkim team handled it easily, and was able to rebook our vacation on the new dates with minimal changes. They’re real pros: everything was conveniently arranged for us, we just had to show up. However, we were not “on our own” once we got there: Sebastian and his colleagues were easily within reach on whatsapp, there to help us navigate our trip and answer any questions we had. Some would call this a trip of a lifetime, but it was so good I hope we can do something like it again!

Hotel Review
Villa Lara Hôtel
Bayeux

After a long drive, we were worried we would get to our hotel late and not know where to go get dinner. No need to worry! When we checked in and mentioned we were hungry, the lady at the hotel made a swift phone call and scored us reservations at a nearby restaurant. It was one of the best meals of my life! The area around the hotel was also spectacular, with a new perfectly picturesque scene around every corner. Our only regret is we were only there for one night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
French Boulangerie Class in Paris
French Boulangerie Class in Paris
Paris

As if learning to make croissant wasn’t already fun enough, the class was hosted in what felt like an underground wine cellar converted into a baking studio. It was a really unique and cool location!

Quality of Experience
Guides, Drivers and Staff
2-hour walking tour
2-hour walking tour
Marseille

If you really want to see Marseilles, then tour it with a local: you won’t be disappointed! You will see quaint winding alleys, with a stunning juxtaposition of historic landmarks adjacent to modern murals. I never would have known where to turn on my own, and would have missed out on learning about the deep history which defines the city.

Quality of Experience
Guides, Drivers and Staff
Transport
Chambord, Chenonceau & lunch at a chateau - Full-day
Chambord, Chenonceau & lunch at a chateau - Full-day
France

Everything about this day was fantastic: the beautiful chateau’s, friendly and knowledgeable guide, and perfect balance of walking and relaxing. I learned a ton, but our guide never made it seem like we were “just another group” or like we were following a script. She had a genuine passion for the history, her country, and sharing it with travelers. Highly recommend!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on Jul 27, 2025
Hi Kim & Amran, how are you? Thank you so much for your kind words—your message truly made my day! It was such a pleasure planning this journey with you both. I’m so glad the itinerary hit the right balance of adventure, relaxation, and authenticity—especially with such a packed timeframe. You handled the last-minute changes with incredible grace, and we were happy to adjust things to make sure everything still ran smoothly. It means a lot to know that you felt supported throughout the... Read more

Hi Kim & Amran, how are you?

Thank you so much for your kind words—your message truly made my day!

It was such a pleasure planning this journey with you both. I’m so glad the itinerary hit the right balance of adventure, relaxation, and authenticity—especially with such a packed timeframe. You handled the last-minute changes with incredible grace, and we were happy to adjust things to make sure everything still ran smoothly.

It means a lot to know that you felt supported throughout the trip, both during the planning phase and while you were here. That’s exactly the experience we aim to deliver—easy, seamless, and memorable.

I really hope we get to work together again in the future… maybe for a new region or a different season? 😉

Wishing you both all the best until then!

Warm regards,
Sebastian

Disappointing trip planning
France | Jul 17 - Jul 24, 2025

Anil
Anil S.
Ann Arbor, MI | Reviewed on Jul 25, 2025
We enjoyed our time in Paris, Lyon, and southern France, however we had a few issues with our trip planning. Our "food tours" were definitely not what we considered to be a food tour. In our Lyon experience, we had 3 sad pieces of sausage and 1 small piece of cheese after a 3 hour historical tour. That was it. We were starving and had to purchase several other snacks along the way on our own. The food tour in Marseille was just sweets and no actual savory dishes representative of the area... Read more

We enjoyed our time in Paris, Lyon, and southern France, however we had a few issues with our trip planning. Our "food tours" were definitely not what we considered to be a food tour. In our Lyon experience, we had 3 sad pieces of sausage and 1 small piece of cheese after a 3 hour historical tour. That was it. We were starving and had to purchase several other snacks along the way on our own. The food tour in Marseille was just sweets and no actual savory dishes representative of the area (which is what we typically associate with a food tour. Also, our bike tour in Aix-en-Provence was not properly booked, the guide was unaware that we were coming and but thankfully he was able to add us on to another group later that morning. It was not a private bike tour as we had originally booked.

The highlight of the trip was our 2 days of wine tasting with Eric in the Châteauneuf-du-Pape/ Gigondas and Bandol/Cassis areas.

Before the trip we had emphasized to our trip planner that we wanted to focus on a culinary/wine tour of France. We were disappointed in the culinary planning part of the trip for sure!

Activity Reviews
Full-day Private Cassis & Bandol Rosé Wine Tour
Full-day Private Cassis & Bandol Rosé Wine Tour
France

Our guide Eric was great, the wine was amazing. Eric went out of his way to show us great views in Calanque National Park as well

Guides, Drivers and Staff
Chateauneuf du Pape & Gigondas Wine Tour
Chateauneuf du Pape & Gigondas Wine Tour
France

Our guide Eric was great, the wine was amazing. Beautiful area

E-Bike Tour Along Cezanne's Route
E-Bike Tour Along Cezanne's Route
Aix-en-Provence

Vincent was great! the e-bike tour was very enjoyable

Private Lyon Gourmet Tour
Private Lyon Gourmet Tour
Lyon
Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on Aug 01, 2025
Hi Anil, how are you? Thank you for taking the time to share your feedback—I truly appreciate your honesty. I’m really glad to hear that you enjoyed your time in Paris, Lyon, and southern France, and especially that the two days of wine tasting with Eric stood out as a highlight. He’s a fantastic guide, and I’m happy those experiences met your expectations. That said, I’m very sorry to hear that several parts of the trip—particularly the culinary experiences—didn’t align with what you were... Read more

Hi Anil, how are you?

Thank you for taking the time to share your feedback—I truly appreciate your honesty.

I’m really glad to hear that you enjoyed your time in Paris, Lyon, and southern France, and especially that the two days of wine tasting with Eric stood out as a highlight. He’s a fantastic guide, and I’m happy those experiences met your expectations.

That said, I’m very sorry to hear that several parts of the trip—particularly the culinary experiences—didn’t align with what you were hoping for.

As for the mix-up with the bike tour in Aix-en-Provence—I sincerely apologize for the confusion and for the tour not being private as originally booked. I'm grateful to the guide for making it work, but you were right to expect a smoother experience from the start.

Thank you again for sharing both the positives and the areas where we need to improve.
Warm regards,
Sebastian

There were a few guides throughout the proces...
France | Jul 8 - Jul 17, 2025

Rowan O.
Rowan O. G.
San Jose, CA | Reviewed on Jul 24, 2025
There were a few guides throughout the process. Justine, Margaux, Valentine, Mathilde, Lucie, and maybe others. Valentine provided excellent service and was the main specialist for the trip itself while in France. Lucie and others were able to step in when Valentine was not available. Overall, I was pleased with the services provided even though the trip itself did not exactly live up to the expectations. Read more

There were a few guides throughout the process. Justine, Margaux, Valentine, Mathilde, Lucie, and maybe others. Valentine provided excellent service and was the main specialist for the trip itself while in France. Lucie and others were able to step in when Valentine was not available. Overall, I was pleased with the services provided even though the trip itself did not exactly live up to the expectations.

Hotel Reviews
Roi de Sicile Rivoli
Paris

No AC the first night. We had to leave the windows open which invited a near plague of flying insects. This ruined the entire Paris experience for me unfortunately

Authenticity & Character
Location
A bit sketchy in terms of the location to be honest. But, relatively closeby to the Chapelle, Notre Dame, etc.
Staff
We expected a call from the hotel general manager given the horrible first night which we never received!
Cleanliness & Comfort
Palais Saleya Boutique Hôtel
Nice

Did not love the location. Very busy street corner, so the room itself was quite noisy even late at night. But the room itself was nicely decorated. Appreciated the modern aesthetic. Kitchen was a bit on the small side but did love the fact it came equipped with a washer/ dryer which came in handy for long travel.

Authenticity & Character
On the flip side, you are in the heart of the old city, so that adds to the "authenticity and character"
Location
Just too noisy. Nothing really can be done about this
Staff
quite helpful during check-in
Cleanliness & Comfort
Hôtel de Sèze
Bordeaux

The rooms were great. Love the very high ceilings which made the rooms feel more spacious than their small size. We loved the breakfast!

Authenticity & Character
Make sure you include the breakfast, it is that good
Location
This is a great location if you want to be in the heart of Bordeaux
Staff
Quite pleasant, and even wrote down recommendations for souvenir shops nearby
Cleanliness & Comfort
Activity Reviews
24/7 assistance in case of emergency
24/7 assistance in case of emergency
France

The Paris experience was not great. We were not satisfied at all with compensation for the first night ruined by no air-conditioning and flying insects. Only $250.00 USD refund was promised (yet to receive). This does not even equate to one night's stay at the Hotel Roi de Sicile.

Skip-the-Line Eiffel Tower Summit Tickets
Skip-the-Line Eiffel Tower Summit Tickets
Paris

Not sure what Skei the Line meant because there was still a line. Other than that, a good tour

Quality of Experience
Not clear direction on meeting point and transfer of vouchers for this one. We had to figure out on our own.
Guides, Drivers and Staff
Transport
Have to get there on your own. Not too difficult, but allow enough time for it.
French Dessert Cooking Class
French Dessert Cooking Class
Paris

Chef Dominique was great. We had a bit of trouble finding the place and so we were late. But overall, a good experience.

Quality of Experience
Guides, Drivers and Staff
Transport
KimKim did not provide transportation to and from the location, so be prepared to figure it out on your own. Not too difficult, but take the bus instead of the Metro
Versailles Half-day Small group Tour
Versailles Half-day Small group Tour
Paris

Too short! So much to see. The Palace is amazing and our tour guide was exceptional. I would have loved to spend more time in the gardens. We have to return.

Quality of Experience
Guides, Drivers and Staff
Our tour guide was patient, very knowledgeable
Transport
Monaco Day Trip via Èze & La Turbie
Monaco Day Trip via Èze & La Turbie
France

We did not see any value in going to the perfume factory which diminished the time we could have spent in seeing the rest of Eze and La Turbie. Monaco too, we felt that we needed more time.

Quality of Experience
Guides, Drivers and Staff
Transport
Bordeaux Gourmet Tour
Bordeaux Gourmet Tour
Bordeaux

Our guide was the best. She was extremely knowledgeable. Unfortunately, everything felt a bit rushed because this tour was planned by KimKim to occur right as we got into Bordeaux. This meant we had to rush to get to the hotel from the train station, then find our way to the meeting point. We were all exhausted from the strenuous train ride--so this was the only negative. I wish it was planned a bit better so that we could really enjoy it more.

Quality of Experience
Guides, Drivers and Staff
She was the best.
Transport
Bay of Arcachon Day Trip
Bay of Arcachon Day Trip
Bordeaux

The dunes portion of the trip was awesome. We really enjoyed this. Everything else seemed rushed, especially the walking tour. We would have loved a bit more time.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Aug 04, 2025
Dear Rowan,
We appreciate your detailed review about your trip and sharing your positive or negatives feedbacks regarding the hotels & excursions. Your feedbacks are very important in order to improve our services and we will make sure to take all your notes in account.
A combination of circumstances at your hotel in Paris with a A/C breakdown during the hot summer, were unfortunately unpredictable factors. We did our best to upgrade you on the best Suite for the rest of your stay. We will...
Read more

Dear Rowan,
We appreciate your detailed review about your trip and sharing your positive or negatives feedbacks regarding the hotels & excursions. Your feedbacks are very important in order to improve our services and we will make sure to take all your notes in account.
A combination of circumstances at your hotel in Paris with a A/C breakdown during the hot summer, were unfortunately unpredictable factors. We did our best to upgrade you on the best Suite for the rest of your stay. We will make sure to avoid this hotel, which seems like have decreased in quality since our last visit last year.
Enjoy Summer and see you soon in Europe,
Valentine

Memorable trip to Paris Marseilles Nice and Monac...
France | Aug 23 - Sep 1, 2024

D
Deborah C.
Dallas, TX | Reviewed on Jul 23, 2025
Trip included Paris Marseilles Nice and Monaco
I enjoyed the trip. I can’t remember the names of the guides but they were all very knowledgeable for the walking tours. A memorable trip for my first visit to France. I especially enjoyed the custom perfume making.
Read more

Trip included Paris Marseilles Nice and Monaco
I enjoyed the trip. I can’t remember the names of the guides but they were all very knowledgeable for the walking tours. A memorable trip for my first visit to France. I especially enjoyed the custom perfume making.

Hotel Reviews
Hotel Florence Nice
Nice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maisons du Monde Hôtel Marseille Vieux Port
Marseille
Authenticity & Character
Look
Location
Cleanliness & Comfort
Hôtel Lorette - Astotel
Paris
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full-day excursion to Monaco, Monte-Carlo & Eze
Full-day excursion to Monaco, Monte-Carlo & Eze
France
Quality of Experience
Guides, Drivers and Staff
Transport
Perfume Tour in Nice - Atelier découverte
Perfume Tour in Nice - Atelier découverte
Nice
Quality of Experience
We
Guides, Drivers and Staff
Transport
Half-Day Afternoon Cruise to Calanques National Park - small group
Half-Day Afternoon Cruise to Calanques National Park - small group
Marseille

Beautiful scenery of surroundings of the water Was expecting a calmer ride and I thought we were going to get off the boat without getting into water and thought was a landing to walk on after off the boat. I thought was going to be on a larger boat rather than a mother boat with know covering for a senior was a little choppy ride that distracted from enjoying the ride.

Quality of Experience
Guides, Drivers and Staff
Transport
Luxurious mediterranean dinner in Marseille Old Port
Luxurious mediterranean dinner in Marseille Old Port
Marseille

Maybe the description luxurious sets the tone of much more lavish setting and food presentation The meal was good but I had higher expectations because of the term luxurious

Quality of Experience
Staff were nice and welcoming Engaging.
Food
Guides, Drivers and Staff
Transport
2-hour walking tour
2-hour walking tour
Marseille

Description of type of walking path is rocky brick gravel any hills.

Quality of Experience
Guides, Drivers and Staff
Transport
Palace of Versailles Half day trip (Skip the line, audioguided & gardens) by minivan from Paris
Palace of Versailles Half day trip (Skip the line, audioguided & gardens) by minivan from Paris
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
French Fashion, Fragrance and Fun in the Marais
French Fashion, Fragrance and Fun in the Marais
Paris

A better more specific description for the Frenc fashion I was anticipating sometime of Actual fashion show or demonstration on how to wear certain items like accessories and design schools or methods. The walking tour did not include much fashion which is one of my interest since I lived to elsewhere and create Designs.

Quality of Experience
More variation types of shops in addition to the fragrance and soaps.
Guides, Drivers and Staff
Transport
Paris: Illuminations Seine River Cruise
Paris: Illuminations Seine River Cruise
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on Jul 24, 2025
Hi Deborah, Thank you so much for your message! 😊
I'm really happy to hear you enjoyed your first visit to France — and that it was a memorable one! Paris, Marseille, Nice, and Monaco are such a great mix of culture, coast, and charm.
I'm especially glad you loved the custom perfume-making experience — it's such a unique and personal touch to bring home with you. I'll also make sure to pass your kind words along to the guides — they’ll be thrilled to know their knowledge made a... Read more

Hi Deborah,

Thank you so much for your message! 😊
I'm really happy to hear you enjoyed your first visit to France — and that it was a memorable one! Paris, Marseille, Nice, and Monaco are such a great mix of culture, coast, and charm.

I'm especially glad you loved the custom perfume-making experience — it's such a unique and personal touch to bring home with you.

I'll also make sure to pass your kind words along to the guides — they’ll be thrilled to know their knowledge made a difference.

Wishing you many more beautiful travels ahead, and hopefully another visit to France someday soon!
Warm regards,
Sebastian

Nathalie planned a flawless family vacation
France | Jul 6 - Jul 16, 2025

Ashley
Ashley O.
Dallas, TX | Reviewed on Jul 23, 2025
Nathalie planned a flawless and thoughtful trip to France for us. It was so lovely and memorable! Just absolutely PERFECT. This was our third wonderful KimKim trip and we are so grateful for this service. Nathalie paired us with amazing tour guides and didn’t miss a beat with transportation or tickets. We had everything we needed and more the whole time. Our favorite hotel was Hotel Tardif in Bayeaux. I will mentally transport myself back as much as possible. One of the nicest places with the... Read more

Nathalie planned a flawless and thoughtful trip to France for us. It was so lovely and memorable! Just absolutely PERFECT. This was our third wonderful KimKim trip and we are so grateful for this service. Nathalie paired us with amazing tour guides and didn’t miss a beat with transportation or tickets. We had everything we needed and more the whole time. Our favorite hotel was Hotel Tardif in Bayeaux. I will mentally transport myself back as much as possible. One of the nicest places with the most helpful people. Our tour guides were so knowledgeable and phenomenal- Raphaelle, Mathias, Emma, and Gwen. The experiences were well tailored and personalized to our tastes!

Hotel Review
Hôtel Tardif Noble Guesthouse
Bayeux

This hotel is one of the loveliest I have ever stayed in! Extremely clean rooms and so much personality! The gardens are immaculate and beautiful. Birds of all kinds to watch in the courtyard. The pool is beautiful. The owners and staff were top notch. The breakfasts were incredible. Lounging in the garden was one of the top highlights of my trip. Plus, the location is incredibly convenient. Good food and the Bayeaux Tapestry museum a short walk away! I slept so well and felt completely safe and delighted.

Authenticity & Character
Each room is different and beautiful decorated- lots of great art to enjoy and a fun maximalist vibe without feeling cluttered. Just delight upon delight.
Location
Close to everything you need!
Staff
Breakfasts will never be the same for me! The staff was so friendly and lovely.
Cleanliness & Comfort
Our room was so perfectly clean and we are so picky about cleanliness!!
Local specialist: Nathalie Durand
Nathalie
Nathalie Durand
Local specialist in Beaujolais | Replied on Jul 28, 2025

Dear Ashley and family ,

I am sincerely happy to read your review , it's a great reward for all of us, travel advisors and all our partners, hotels, guides, drivers.
Thank you !
All the best !
Nathalie

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