Kimkim Trip Reviews for France

4.8
Based on 501 ratings
Read 501 verified reviews by travelers who booked their trip to France on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Family trip to France
France | Aug 27 - Sep 11, 2025

Nancy
Nancy B.
Canada | Reviewed on Sep 18, 2025
In September 2025 we took a family trip to France with our two adult children. We started planning the trip in January and began working with Emma at KimKim shortly thereafter. After gathering everyone’s suggestions and ideas I forwarded them to Emma and she began sketching out our trip. Over the next few months our plans came together and excitement built. Before our departure date, Emma was transferred to another country but her replacement, Amandine, never missed a beat. From our arrival... Read more

In September 2025 we took a family trip to France with our two adult children. We started planning the trip in January and began working with Emma at KimKim shortly thereafter. After gathering everyone’s suggestions and ideas I forwarded them to Emma and she began sketching out our trip. Over the next few months our plans came together and excitement built. Before our departure date, Emma was transferred to another country but her replacement, Amandine, never missed a beat. From our arrival in Paris to our departure 15 days later everything just fell into place. Information and instructions provided were clear and accurate. Even when things didn’t quite go as planned, Amandine was always available to assist.

We were most impressed when we heard that there might be a “day of action” on our last travel day back into Paris. Before we could even think about what it might mean for us, there was a note from Amandine indicating that she had proactively reserved a rental car for us as an alternative.

Since our return, Amandine has continued to be available to resolve a few minor hotel transactions that needed to be resolved.

We are impressed and have already started talking about another family trip with KimKim. We highly recommend this company!

Hotel Reviews
Fourvière Hôtel Lyon
Lyon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel d’Europe
Avignon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Résidence du Vieux Port
Marseille
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chateau St Roux
Le Cannet-des-Maures
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Villa Nice Promenade
Nice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Transfer from Paris hotel to Paris Charles de Gaulle (CDG)
France
Quality of Experience
Guides, Drivers and Staff
Transport
Local Bouchon Lyonnais Diner
Local Bouchon Lyonnais Diner
Lyon

Lovely location. Quaint atmosphere. Great staff!

Quality of Experience
Food
Guides, Drivers and Staff
Half-Day Cruise to Calanques National Park - private group
Half-Day Cruise to Calanques National Park - private group
Marseille

This activity didn’t happen because of weather.

Quality of Experience
Make your own Baguette Baking workshop at Chateau Saint-Roux
Make your own Baguette Baking workshop at Chateau Saint-Roux
France

This activity didn’t happen because of scheduling problem.

Quality of Experience
Enjoy the Chateau Saint-Roux
Enjoy the Chateau Saint-Roux
France

Lovely spot for dinner. Enjoyed the family room.

Quality of Experience
Dinner at Le Plongeoir
Dinner at Le Plongeoir
France

Wonderful spot. Fantastic food. Great service.

Quality of Experience
Food
Guides, Drivers and Staff
Paris: Illuminations Seine River Cruise
Paris: Illuminations Seine River Cruise
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Discovery of the Parisian catacombs
Discovery of the Parisian catacombs
Paris
Quality of Experience
Guides, Drivers and Staff
Private Notre-Dame Cathedrale and Saint Chapelle Visit
Private Notre-Dame Cathedrale and Saint Chapelle Visit
Paris
Quality of Experience
Guides, Drivers and Staff
Marais Pastry and Chocolate Tour
Marais Pastry and Chocolate Tour
Paris

Excellent tour. So much fun.

Quality of Experience
Guides, Drivers and Staff
Skip-the-line: louvre museum greatest masterpieces private guided tour
Skip-the-line: louvre museum greatest masterpieces private guided tour
Paris
Quality of Experience
Guides, Drivers and Staff
Local specialist: Amandine Baillarguès
Amandine
Amandine Baillarguès
Local specialist in Marseille | Replied on Sep 18, 2025
Dear Nancy, Reading your review truly touched me — thank you so much for taking the time to share your experience in such detail. It was a real pleasure to step in and accompany you and your family on this beautiful journey through France. You were such wonderful travelers which made it an absolute joy to assist you. I’m so glad to hear that everything came together smoothly and that you felt supported along the way, even when unexpected things like the “day of action” came up. Knowing that... Read more

Dear Nancy,

Reading your review truly touched me — thank you so much for taking the time to share your experience in such detail. It was a real pleasure to step in and accompany you and your family on this beautiful journey through France.

You were such wonderful travelers which made it an absolute joy to assist you. I’m so glad to hear that everything came together smoothly and that you felt supported along the way, even when unexpected things like the “day of action” came up. Knowing that you could simply enjoy your time together while I handled the logistics behind the scenes means the world to me.

What matters most is that you and your children came away with happy memories of France — and it warms my heart that you’re already thinking about another family adventure!

Thank you again for your kind words and for trusting me with such a special trip.

With warm regards,
Amandine

Great tour of Paris Notre Dame, the Cities of Reims and Strasbourg
France | Sep 7 - Sep 14, 2025

Joyce
Joyce C.
San Mateo, CA | Reviewed on Sep 17, 2025
I had a fantastic time. Sebastian did a great job putting together the itinerary and details of the trip. My tour guide, Julian, for the tour of the Paris Notre Dame Cathedral was wonderful. He was very informative and knowledgeable about the cathedral and its rebuilding after the fire. Notre Dame holds a special place in the world's heart. The fire was devastating and it was nice to see, that the cathedral looks better than ever. I loved Reims. It is a beautiful city. The history... Read more

I had a fantastic time. Sebastian did a great job putting together the itinerary and details of the trip. My tour guide, Julian, for the tour of the Paris Notre Dame Cathedral was wonderful. He was very informative and knowledgeable about the cathedral and its rebuilding after the fire. Notre Dame holds a special place in the world's heart. The fire was devastating and it was nice to see, that the cathedral looks better than ever.

I loved Reims. It is a beautiful city. The history of the place is awesome. Loved touring the city with Christine as she told the story of the city under Roman rule, to the birth of the France, the devastation of WWI and the rebuilding of the city.

Strasbourg is just so charming. It is an old city with buildings that date back to 1500's and beyond. The cathedral is so impressive. Loved the Alsace village tour with Penelope. She was fun and knowledgeable about all things Alsace.

Hotel Reviews
Le 9Hotel Opera
Paris

The hotel was functional and located near metro stations.

Jangle Courtyard by Marriott Paris Roissy Charles de Gaulle Airport
Le Mesnil-Amelot

The hotel was clean and comfortable. It had a good restaurant and was near the airport, which was good for my early morning flight.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel Beaucour
67000

Beautiful hotel. The entrance courtyard was exceptional. It looked like you were stepping into a fairy world. The room was a good size and clean and comfortable. The hotel is in a good location within walking distance of important city sites and public transportation hubs.

Authenticity & Character
Charming setting, tucked back a litte ways from the street.
Location
Close to the cathedral and near restaurants.
Staff
Cleanliness & Comfort
Hotel Bristol Reims
Reims

The Hotel Bristol is in a prime location, near many eating establishments. Loved the room, loved the shower (these things are important when traveling, the hotel staff were great and the breakfast, which was included, was great. It was within easy walking distance from the train station.

Authenticity & Character
Loved the room and the look of the hotel.
Location
It was near restaurants in a charming area of the city and close to the train station
Staff
Staff was very nice and helpful. The breakfast service was great.
Cleanliness & Comfort
Loved the shower. The bed was comfortable and the pillows were good. The room was clean and well maintained.
Activity Reviews
A Half-Day tour in the Alsatian villages from Strasbourg
A Half-Day tour in the Alsatian villages from Strasbourg
Strasbourg

My guide, Penelope, was great. She drove us around to three different villages, making stops along the way. We walked around one of them, (not sure which one, they kind of looked alike). Penelope was entertaining and informative. She told us about local foods to try, restaurants to go to, and places to visit. She explained the local dilect as a mixture of French and German words. It was very charming. I would recommend the tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Private tour of Reims and its cathedral
Private tour of Reims and its cathedral
Reims

My city/cathedral tour with Christine was superb. We started with the building where the WWII surrender was signed and then onto the Mars gate, winding our way to the cathedral. Notre Dame in Reims was fantastic. I know that it was the place were virtually every French king was crowned. So much history, as Clovis was the bridge from the Roman Empire to a recognized French empire. It was nice to see that Reims Cathedral did not suffer the indignities of the French Revolution, that had to wait for WWI. Glad there were American philanthropists that decided Reims was worth rebuilding.

Quality of Experience
Guides, Drivers and Staff
Transport
Champagne Morning Family growers Wine tour
Champagne Morning Family growers Wine tour
France

Wonderful tour of family champagne producers. We were instructed in the process of making champagne and had a detailed tour of the process. We visited the vineyards and of course had champagne tasting.

Quality of Experience
Guides, Drivers and Staff
Transport
Paris: Illuminations Seine River Cruise
Paris: Illuminations Seine River Cruise
Paris

Wonderful relaxing introduction to the city. It was just what I needed after an overnight 10 hour flight.

Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on Sep 17, 2025

Hi Joyce, how are you?

I’m so glad to hear you had such a fantastic time! 😊 It makes me really happy to know that everything—from Paris and Notre Dame with Julian, to Reims with Christine, and finally Strasbourg and Alsace with Penelope—went so well. These guides are truly passionate about what they do, and I’ll be sure to pass along your kind words to them.

Thank you for sharing your experience—it means a lot! I’ll be here whenever you’re ready to plan your next adventure.

Best wishes,
Sebastian

A wonderful and customized trip to South of France
France | Aug 29 - Sep 9, 2025

Soma
Soma W.
San Fernando, CA | Reviewed on Sep 15, 2025
The trip was great and we had an amazing time. Everything was organized very well. The private and small group tours were excellent. I like to send special Thanks to Caroline one of our private tour guides. She was very helpful even the day after our tour. She gave us excellent recommendations.
I also like to Thank Liz for all her help in planning a great trip that was specific to us. She was very thoughtful and understanding and planned a great trip.
It was a pleasure to work with Liz. The...
Read more

The trip was great and we had an amazing time. Everything was organized very well. The private and small group tours were excellent. I like to send special Thanks to Caroline one of our private tour guides. She was very helpful even the day after our tour. She gave us excellent recommendations.
I also like to Thank Liz for all her help in planning a great trip that was specific to us. She was very thoughtful and understanding and planned a great trip.
It was a pleasure to work with Liz. The other person I like to Thank is Greg. We appreciated his quick responses to our requests. He was great to work with and very helpful. Another quick shout out to Summer who immediately got back to us regarding a change of Hotel request.
Overall, this was a wonderful trip,very organized and enjoyable. This was our second trip planned through Kimmim team. I highly recommend them and look forward to planning our next trip with them!
Thank you everyone!!

Hotel Reviews
Hôtel La Villa Nice Victor Hugo
Nice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Everything was very clean and organized.
Riviera Marriott La Porte de Monaco
Cap d'Ail
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Le Concorde
Aix-en-Provence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The hotel needs to be cleaned. They need more lighting and staff who know how to help .
Activity Reviews
Luberon Markets & Villages Day Trip
Luberon Markets & Villages Day Trip
Aix-en-Provence

The small villeges are very charming.

Quality of Experience
Experiencing the market day and walking around the villages
Guides, Drivers and Staff
Very knowledgable guide, but not very flexible.
Transport
Very nice and comfortable car.
Cassis Village, Calanques Boat Ride & Provence Wines Day Trip
Cassis Village, Calanques Boat Ride & Provence Wines Day Trip
Aix-en-Provence

The trip was scheduled on a day when there was major storm warning by local authorities to close all schools. This tour should have been canceled, but they refused to cancel and reschedule our tour. We did not get to do anything that was listed on the tour and just sat in a restaurant and watch the heavy storm and was brought back.

Quality of Experience
Cancel the tour if there is a storm warning
Guides, Drivers and Staff
The guide wax excellent.
Transport
Very comfortable car
Self-Guided Free Day
Self-Guided Free Day
Aix-en-Provence
Quality of Experience
Local specialist: Liz Chreist
Liz
Liz Chreist
Local specialist in Kimkim HQ | Replied on Sep 15, 2025
Soma-
Thank you so much for your generous review! It was a true pleasure helping you plan this journey, and I’m thrilled to hear that the experience felt enjoyable from start to finish. Your kind words about Caroline mean a lot—she’s a fantastic guide, and I’m so glad her recommendations added even more value to your time in France.
It was wonderful working with you to tailor the trip to your interests, and I’m grateful for Greg and Summer's responsiveness every step of the process. We’re... Read more

Soma-
Thank you so much for your generous review! It was a true pleasure helping you plan this journey, and I’m thrilled to hear that the experience felt enjoyable from start to finish. Your kind words about Caroline mean a lot—she’s a fantastic guide, and I’m so glad her recommendations added even more value to your time in France.

It was wonderful working with you to tailor the trip to your interests, and I’m grateful for Greg and Summer's responsiveness every step of the process. We’re honored to have planned not just one but two trips with you—and we’re already looking forward to the next adventure!

Thank you again for your trust and enthusiasm. À bientôt!
Liz and the Kimkim team

Excellent trip to France
France | Aug 31 - Sep 13, 2025

Corrinne
Corrinne W.
Flagami, FL | Reviewed on Sep 15, 2025
Bonjour Sebastian!
Our trip was exceptional! Thank you for all the planning. We loved everything! The wine tour to Beaune with Stefan was spectacular- beautiful countryside tour and 2 winery visits/tastings. Highlight to the trip was the cooking class in Beaune with Adaline. She was amazing and the four course meal we cooked and ate was above and beyond. Loved our hotel in Dijon - The Grand Hotel La Cloche. Great location, lovely lobby lounge & restaurant. The room was spacious with a big...
Read more

Bonjour Sebastian!
Our trip was exceptional! Thank you for all the planning. We loved everything! The wine tour to Beaune with Stefan was spectacular- beautiful countryside tour and 2 winery visits/tastings. Highlight to the trip was the cooking class in Beaune with Adaline. She was amazing and the four course meal we cooked and ate was above and beyond. Loved our hotel in Dijon - The Grand Hotel La Cloche. Great location, lovely lobby lounge & restaurant. The room was spacious with a big bathroom and French balcony.
The e-bike with Vincent in Aix-En-Provence was spectacular as well as the Vintage side car tour with Eric. Great tour guides. Our hotel in Aix wasn’t great (I chose it because it had a lift.) The lift was out of order, so 4 flights up was a lot of work! The suite was just ok. Very dark with black walls, black tile and not much lighting. No balcony. The location was great if you want to be in the hustle and bustle of things. I went to the hotels Nuxe spa for a massage and relaxation, which was fantastic and exceeded my expectations.
We will certainly reach out to you for our next visit to France.
Vive la France! 🇫🇷 Love this country ❤️
Aurevoir!

Hotel Reviews
Negrecoste Hotel and Spa
Aix en Provence

I chose this hotel because it had a lift. The lift was out of order. Our suite was on the 2nd floor, but it’s 4 flights up. This was tough on my knee and my ankle. Hotel staff was kind enough to hold our luggage and deliver it to our room for an early check in. But upon departure at 7am, we had to take our 4 large heavy pieces of luggage down the stairs ourselves.

Authenticity & Character
We had the suite - very modern and dark. Black tile everywhere, black glass dividing walls made the room very dark. Shower with no door makes for a wet experience. No good lighting over vanity. The make up mirrors didn’t work - they had a usb port but couldn’t make it work. Hair dryer was tough to use as you have to press the handle with your palm to make it work. Not easy for long, thick hair. 2 windows let in some light, but overall very dark & modern. There is a step up to the vanity shower area. I almost slipped on the wet floor from the shower.
Location
Literally in the hustle and bustle of things. Lots of restaurants & shops. Walked every and really enjoyed the town on foot.
Staff
Everyone spoke English. Very helpful.
Cleanliness & Comfort
Lobby restrooms were always dirty. Tiled floors on stairs chipped.
Grand Hotel La Cloche Dijon MGallery
Dijon

Great location! Staff is lovely, everyone speaks English, which was helpful. Beautiful lounge for cocktails and light menu. Lovely restaurant. Spacious suite with double vanity, big shower, French balcony with great view.

Authenticity & Character
French balconies, great lounge
Location
Walking distance to train, restaurants and shops
Staff
Very kind, attentive and English speaking
Cleanliness & Comfort
Activity Reviews
Vintage Side car Wine tour in the Luberon
Vintage Side car Wine tour in the Luberon
Aix-en-Provence

Great day with Eric! Fun adventure. Visited a cute town, Loumarin. Charming village & a big market. 2 stops at beautiful wineries.

Quality of Experience
Scenic drive, charming villages
Guides, Drivers and Staff
Eric a great guide
Transport
It was fun!
E-MountainBike tour of Sainte Victoire Mountain
E-MountainBike tour of Sainte Victoire Mountain
Aix-en-Provence

Great adventure. Vincent made me feel very comfortable and took a lot of time to explain how to use the pedal assist going up the hills. Beautiful scenery and he explained a lot about the area. The ride was a combination of roads, trails, some rocky terrain, but all very easy.

Quality of Experience
Guides, Drivers and Staff
Transport
Restaurant | Food & Wine Pairing in Aix en Provence (4 dauphins menu)
Restaurant | Food & Wine Pairing in Aix en Provence (4 dauphins menu)
Aix-en-Provence

Restaurant is lovely, staff lovely and English speaking. It’s not. Food and wine pairing - you get a credit toward your check at the end. Pay the difference if you went over.

Quality of Experience
Food
Steak was delicious
Guides, Drivers and Staff
Guided Walking Tour of Aix-en-Provence
Guided Walking Tour of Aix-en-Provence
Aix-en-Provence

Learned about Aix en Provence on this walking tour

Quality of Experience
Guides, Drivers and Staff
Cook and Taste Burgundian Cuisine
Cook and Taste Burgundian Cuisine
Beaune

Highlight of our trip! Adaline was amaze along with Cals her sound chef. We cooked, tasted wine and ate in a beautiful setting!!

Quality of Experience
Guides, Drivers and Staff
Transport
Easy train ride from Dijon.
Burgundy Wine Tasting Tour : from Côte de Beaune to Côtes de Nuits
Burgundy Wine Tasting Tour : from Côte de Beaune to Côtes de Nuits
France

Great day with Stefan. He really knew about wine and gave us a great countryside tour with stops at 2 wineries.

Quality of Experience
Guides, Drivers and Staff
Stefan was very knowledgeable
Transport
Nice big clean van
Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on Sep 15, 2025
Bonjour Corrinne! I’m so glad to hear your trip was exceptional — merci for taking the time to share all these wonderful details with me! It makes me really happy to know you enjoyed the wine tour with Stefan, the cooking class with Adaline (sounds like a real highlight! 😍), and the experiences in Dijon, Beaune, and Aix with Vincent and Eric. Thank you also for your honest feedback on the hotel in Aix. It’s very helpful for me to know, and I’ll keep it in mind for future travelers who might... Read more

Bonjour Corrinne!

I’m so glad to hear your trip was exceptional — merci for taking the time to share all these wonderful details with me! It makes me really happy to know you enjoyed the wine tour with Stefan, the cooking class with Adaline (sounds like a real highlight! 😍), and the experiences in Dijon, Beaune, and Aix with Vincent and Eric.

Thank you also for your honest feedback on the hotel in Aix. It’s very helpful for me to know, and I’ll keep it in mind for future travelers who might have the same preferences. I’m happy at least that the location worked well and that you had a fantastic spa experience to balance things out.

It was a true pleasure planning this trip for you both, and I’ll be delighted to help again whenever you’re ready for your next adventure in France.

Vive la France indeed 🇫🇷❤️

Warm regards,
Sebastian

History and Brushstrokes.
France | Aug 31 - Sep 8, 2025

Susan
Susan r.
Newark, NJ | Reviewed on Sep 15, 2025
We loved our trip to Paris and Normandy. Travel was almost seamless… Paris is such a beautiful city. I would highly recommend staying on the Isle de St. Louis. Bayeux was lovely… if you go don't miss Selma Alabama…. And Mont Saint. Michele was incredible… everyone should walk in the sand…. Read more

We loved our trip to Paris and Normandy. Travel was almost seamless… Paris is such a beautiful city. I would highly recommend staying on the Isle de St. Louis. Bayeux was lovely… if you go don't miss Selma Alabama…. And Mont Saint. Michele was incredible… everyone should walk in the sand….

Hotel Reviews
Le Relais Saint-Michel
Le Mont Saint-Michel

Perfect location for staying at Mont Saint Michel… Clean, with helpful staff…. The hotel is older…delicious breakfast buffet. The coffee was fair…. The best part of the hotel was the view and easy access .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
of course, no air conditioning…. But there were fans and as it was September we cooled the room by opening windows for awhile
Le Clos de la Chapelle B&B
Bayeux

To be honest, this stay was a highlight of our trip. Selma and Gregory were wonderful hosts. The food at Selma Alabama was delicious , best yogurt bowl ever!!! The room was adorable… although we did not realize ahead of time that we would be walking 4 flights of stairs…it was no problem. The location was perfect! Everything was clean… and I cannot thank Gregory enough for carrying our luggage to our room…. We bought cheese, wine and bread to eat in the garden and Selma was kind enough to bring plate, cutlery and glasses to us… this B&B is a very special place.

Authenticity & Character
Location
Cleanliness & Comfort
Hôtel des Deux-Iles - Notre-Dame
Paris

Perfect location…. Beautiful lobby… the room was small, but clean and large bathroom. The breakfast was delicious and the Michael ( I believe) was just wonderful.

Authenticity & Character
Location
Staff
Mostly helpful and pleasant.
Cleanliness & Comfort
Activity Reviews
Private Guided Mont Saint-Michel Day Trip (Self Drive and Mont Guest)
Private Guided Mont Saint-Michel Day Trip (Self Drive and Mont Guest)
Mont-Saint-Michel

We had a fabulous tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Private WWII Jeep Experience
Private WWII Jeep Experience
Bayeux

We had already been to where she had planned and wanted to go to the Juno and Gold beaches… and our tourguide was so veery flexible and created a new plan! I would recommend this tour to anyone. You got a feeling of the country…

Quality of Experience
Guides, Drivers and Staff
Transport
Private Honfleur, Beuvron & Calvados Tasting Day Trip
Private Honfleur, Beuvron & Calvados Tasting Day Trip
France
Quality of Experience
Tourguide
Guides, Drivers and Staff
Transport
Omaha & Utah Beach War History Day Trip
Omaha & Utah Beach War History Day Trip
Bayeux

We took this trip because my husband is historian. We have family in the 101st airborne and this was an important destination for us. The tour guide talked as much about what stars from the movie and come and revisited has he did the battle of D-Day. There was no discussion of the enormity of the event…little discussion of what the beaches looked like as our soldiers approached. We did see important sights.

Quality of Experience
Better history of the events… less talk of the movie…. Maybe just referring to movies so people know what they are seeing,
Guides, Drivers and Staff
Transport
the van, easy access from our hotel
Montmartre
Montmartre
Paris

I felt having a certified guide was important . The insight she provided was important to understanding the history

Quality of Experience
Our guide ….
Versailles Essentials – Half-Day Tour
Versailles Essentials – Half-Day Tour
Paris

I felt we should see Versailles, and it certainly does not disappoint. The crowds are ridiculous. There are people taking information photo shoots everywhere, which was simply rude.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Notre-Dame & Sainte-Chapelle Visit
Private Notre-Dame & Sainte-Chapelle Visit
Paris

Lovely guide.

Quality of Experience
Guides, Drivers and Staff
Louvre Murders & Mysteries Experience
Louvre Murders & Mysteries Experience
Paris

Expect the Lourvre to be crowded, I should have prepared myself first… I am not sure why this was a Murders and Mysteries Experience… the guide was knowledgeable, but I dont feel we did anything speical

Quality of Experience
Guides, Drivers and Staff
Self-Guided Exploration around Notre Dame Cathedrale and Île de la Cité (Tickets are not included)
Self-Guided Exploration around Notre Dame Cathedrale and Île de la Cité (Tickets are not included)
Paris
Quality of Experience
Lovely guile
Impressionists in Normandy: Private day trip to Monet's gardens in Giverny & Rouen From Paris
Impressionists in Normandy: Private day trip to Monet's gardens in Giverny & Rouen From Paris
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Chreist
Liz
Liz Chreist
Local specialist in Kimkim HQ | Replied on Sep 15, 2025
Susan-
It was such a pleasure working with you. Thank you so much for sharing your reflections! I’m thrilled to hear that your time in Paris and Normandy was so memorable. Paris truly is magical, and staying on the Île Saint-Louis offers such a charming, tucked-away experience! Bayeux and Mont Saint-Michel are both unforgettable, and I love that you embraced the full experience, even walking in the sand.
It’s wonderful to know that travel felt nearly seamless for you. That’s always our goal,... Read more

Susan-
It was such a pleasure working with you. Thank you so much for sharing your reflections! I’m thrilled to hear that your time in Paris and Normandy was so memorable. Paris truly is magical, and staying on the Île Saint-Louis offers such a charming, tucked-away experience! Bayeux and Mont Saint-Michel are both unforgettable, and I love that you embraced the full experience, even walking in the sand.

It’s wonderful to know that travel felt nearly seamless for you. That’s always our goal, and I'm so glad the itinerary supported your journey just the right way. I am happy to hear that, together, we were able to find the right accommodations for you in Bayuex, animal print and all. Thank you again for traveling with us—it was a pleasure to help bring this adventure to life!
Liz and the Kimkim tream

Amazing Experience in France
France | Sep 2 - Sep 11, 2025

Kathy
Kathy B.
Richmond, VA | Reviewed on Sep 14, 2025
Liz with kimkim, helped us design a trip that perfectly matched our interests—and the result was an absolutely amazing experience in France. We especially loved the mix of private and small group tours, along with the diverse range of activities and locations we explored. The trip truly exceeded our expectations. Throughout the planning process, the attention to detail and communication from both Liz and Greg were exceptional. Read more

Liz with kimkim, helped us design a trip that perfectly matched our interests—and the result was an absolutely amazing experience in France. We especially loved the mix of private and small group tours, along with the diverse range of activities and locations we explored. The trip truly exceeded our expectations. Throughout the planning process, the attention to detail and communication from both Liz and Greg were exceptional.

Hotel Reviews
Aparthotel Adagio Nice Promenade des Anglais
Nice
Aparthotel Adagio
Aix-en-Provence

Great location. Very friendly and helpful staff. Very comfortable beds.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Citadines Saint-Germain-des-Prés
Paris

Great location with helpful staff. Beds were very comfortable.

Authenticity & Character
Location
Close to cafes, metro, and within walking distance to key sites.
Staff
Cleanliness & Comfort
Activity Reviews
Private Wine Tour in the Hilltops of Nice
Private Wine Tour in the Hilltops of Nice
Nice

We loved learning about the unique local family owned wineries. Caroline, our guide was so sweet, very professional and made sure all our needs were met.

Self-Guided Beach Day
Self-Guided Beach Day
Nice

Nice is a beautiful place!

Monaco, Monte Carlo & Eze Morning Excursion
Monaco, Monte Carlo & Eze Morning Excursion
Nice

Great overview of Monaco, Monte Carlo, and Eze. Eze was our favorite!

Explore Nice by E-Bike
Explore Nice by E-Bike
Nice

Fantastic way to see Nice!

Luberon E-Bike Adventure: Hilltop Villages
Luberon E-Bike Adventure: Hilltop Villages
Aix-en-Provence

The e-bike tour with Rafael was exceptional! He was extremely knowledgeable and fun. I highly recommend seeing the countryside with this e-bike adventure. This was one of our favorite activities we did in France.

Self-Guided Free Day
Self-Guided Free Day
Aix-en-Provence

What a lovely place!

Versailles Bike Tour
Versailles Bike Tour
Paris

This was one of our favorite tours and activities! I highly recommend seeing Versailles on a bike. Lena, our guide was so friendly and knowledgeable. She made our time together fun!

Private Notre-Dame & Sainte-Chapelle Visit
Private Notre-Dame & Sainte-Chapelle Visit
Paris

Our tour guide, Sebastian was very knowledgeable, professional and personable.

Private Louvre Museum Visit
Private Louvre Museum Visit
Paris

Our tour guide, Sebastian was very knowledgeable, professional and personable.

Eiffel Tower Summit Tickets
Eiffel Tower Summit Tickets
Paris
Local specialist: Liz Chreist
Liz
Liz Chreist
Local specialist in Kimkim HQ | Replied on Sep 15, 2025
Kathy-
Thank you so much for your kind words! It was a true pleasure helping you craft this journey through Paris, Provence, and Nice for you. I'm thrilled to hear that the blend of private and small group tours, along with the variety of experiences, resonated so well with your interests. France has so much to offer, and it’s wonderful that you were able to explore it in such a meaningful and memorable way.
Greg and I really enjoyed working with you to fine-tune the details and ensure... Read more

Kathy-
Thank you so much for your kind words! It was a true pleasure helping you craft this journey through Paris, Provence, and Nice for you. I'm thrilled to hear that the blend of private and small group tours, along with the variety of experiences, resonated so well with your interests. France has so much to offer, and it’s wonderful that you were able to explore it in such a meaningful and memorable way.

Greg and I really enjoyed working with you to fine-tune the details and ensure everything felt seamless and personalized. Your openness and enthusiasm made the planning process a joy, and we're so glad the final itinerary exceeded your expectations. Wishing you many more adventures ahead—and we’d love to help again whenever France (or beyond!) calls.
Liz and the Kimkim team!

The tours were wonderful and so were our guid...
France | Sep 9 - Sep 12, 2025

Christine
Christine M.
Canada | Reviewed on Sep 13, 2025
The tours were wonderful and so were our guides.
Our driver was very nice, but when he dropped us off at the airport to go home, he took us to arrivals because it was so busy. That wasn’t a big problem except he had to leave in a hurry and didn’t tell us how to get to our terminal. another nice driver walked us to the entrance and pointed us in the right direction.
Read more

The tours were wonderful and so were our guides.
Our driver was very nice, but when he dropped us off at the airport to go home, he took us to arrivals because it was so busy. That wasn’t a big problem except he had to leave in a hurry and didn’t tell us how to get to our terminal. another nice driver walked us to the entrance and pointed us in the right direction.

Hotel Review
Hôtel A La Villa des Artistes
Paris
Authenticity & Character
The building next door was under construction.
Location
It was just a little outside of the central area but had wonderful restaurants and cafes.
Staff
Didn’t really interact with the staff much, but the staff during breakfast were very helpful.
Cleanliness & Comfort
Very clean
Activity Reviews
Private Transfer from Paris hotel to Paris Charles de Gaulle (CDG)
France

Further to my previous comments, our driver was stressed about dropping us off so he took us to arrivals and had to leave in a hurry as he wasn’t in an actual parking spot. We were left in a place under construction without any knowledge of where to go. Another driver walked us into the lifts and pointed us in the right direction.

Quality of Experience
Guides, Drivers and Staff
Sacré-Coeur and Montmartre Tour with an expert guide
Sacré-Coeur and Montmartre Tour with an expert guide
Paris

Samy was a great guide and he was very knowledgeable and helped take pictures for us. The area was lovely.

Quality of Experience
Guides, Drivers and Staff
Marais Pastry and Chocolate Tour
Marais Pastry and Chocolate Tour
Paris

Our guide was great, she was very knowledgeable and gave us amazing Paris and France history as we walked and ate amazing food.

Quality of Experience
Guides, Drivers and Staff
Transport
We were able to figure out the metro, but it would have been nice to know that we should consider the metro.
Paris: Illuminations Seine River Cruise
Paris: Illuminations Seine River Cruise
Paris

It’s great to see so many attractions and we went just before sunset - the best time to go so that on the return, you see all the lights. It’s a big boat with a lot of people and you must remain seated. It’s not a tour where you can wander around the boat.

Quality of Experience
Guides, Drivers and Staff
Transport
We bought our own metro pass for 3 days, it was very affordable and made it easy to get around to our attractions.
Local specialist: Amandine Baillarguès
Amandine
Amandine Baillarguès
Local specialist in Marseille | Replied on Sep 16, 2025
Dear Christine, Thank you so much for your feedback! I’m delighted to hear that you enjoyed the tours and that your guides made the experience so special. I appreciate your note regarding the airport drop-off. I’m glad it wasn’t too much of an issue and that another driver was able to assist you promptly. I’ll make sure to share your feedback with our team to help improve communication in similar situations. It was a pleasure organizing your trip, and I hope the rest of your journey home... Read more

Dear Christine,

Thank you so much for your feedback! I’m delighted to hear that you enjoyed the tours and that your guides made the experience so special.

I appreciate your note regarding the airport drop-off. I’m glad it wasn’t too much of an issue and that another driver was able to assist you promptly. I’ll make sure to share your feedback with our team to help improve communication in similar situations.

It was a pleasure organizing your trip, and I hope the rest of your journey home was smooth. We’d love to welcome you back to France in the future for another wonderful adventure!

Warm regards,
Amandine

Great time in Paris and Amsterdam
France | Aug 22 - Sep 2, 2025

Rod
Rod S.
Framingham, MA | Reviewed on Sep 11, 2025

We had a great time in Paris - so much so that we cannot wait to go back. Sebastian found just the right neighborhood for us (Marais) to enjoy the wonderful cuisine. We spent days walking Paris, and enjoyed every moment. As for Amsterdam, our transition via train (arranged by Sebastian) was seamless, and hotel selection was perfect. We've used Kim Kim before and we will again in the future.

Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on Sep 11, 2025

Hi Rod,

Thank you so much for your kind words! 😊 I’m really glad to hear you enjoyed Paris and that the Marais turned out to be the right neighborhood for you—it’s one of my favorites too.

I’m also happy the transition to Amsterdam went smoothly and that you liked the hotel there. It was a pleasure to help with your trip, and I’d love to assist again whenever you’re ready for your next adventure!

Best regards,
Sebastian

Guided Tours were great, hotels are a mixed ...
France | Aug 31 - Sep 5, 2025

E
Elif P.
Miami, FL | Reviewed on Sep 09, 2025
Guided Tours were great, hotels are a mixed bag. Guided tours in Normandy were great, I rated the guides via google.
HOTELS
-Le Bayeux: 2 Stars: Location is good, staff is polite, but hotel is very old and needs maintenance. Walls are paper thin, we couldn’t sleep for 3 nights. We could hear the guests coming and going in the middle of the night.
-La Maison Rabelais: 5 Stars: All great
-Arok: 2 Stars: Stylish hotel with polite staff in a very bad neighborhood. I wouldn’t recommend walking...
Read more

Guided Tours were great, hotels are a mixed bag.

Guided tours in Normandy were great, I rated the guides via google.
HOTELS
-Le Bayeux: 2 Stars: Location is good, staff is polite, but hotel is very old and needs maintenance. Walls are paper thin, we couldn’t sleep for 3 nights. We could hear the guests coming and going in the middle of the night.
-La Maison Rabelais: 5 Stars: All great
-Arok: 2 Stars: Stylish hotel with polite staff in a very bad neighborhood. I wouldn’t recommend walking around outside.

I chose to book with Kimkim considering the hotels are vetted. But I think I’ll do it myself next time based on Tripadvisor reviews.

Also, we got sick the day before last day. Although I cancelled with the tour reaching out to the tour guide 24 hours ago, I am not getting any money back. Cancellation policy is not very meaningful.
I think I overpaid for the whole thing.

Hotel Reviews
Hotel Arok
Strasbourg

Stylish and newish hotel with polite staff in a bad neighborhood.

Authenticity & Character
Location
Bad neighborhood. Especially at night, I wouldn’t recommend walking outside,
Staff
Cleanliness & Comfort
La Maison Rabelais
Amboise

Very stylish and newly remodeled hotel in great location. Has its own private parking. The staff is very polite and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Bayeux
Bayeux

Location is good but hotel is very old and needs maintenance. Walls are paper thin. We could hear the guests coming and going in the middle of the night. We couldn’t sleep.

Authenticity & Character
Looks cute at first sight but very old and needs maintenance.
Location
Staff
Very polite and helpful
Cleanliness & Comfort
Walls are paper thin, no sound insulation. We couldn’t sleep.
Local specialist: Eva Dorlin

Can't wait to use again!!
France | Aug 30 - Sep 8, 2025

Jennifer
Jennifer G.
Newark, NJ | Reviewed on Sep 09, 2025
This is my first trip to Europe and it was so amazing. Audrey's thoughtful trip plan included both typical tourist highlights of the area as well as unexpected activities that were outstanding. I cannot recommend this service enough! The trip was so well-planned and all I had to do was show up and enjoy it! Read more

This is my first trip to Europe and it was so amazing. Audrey's thoughtful trip plan included both typical tourist highlights of the area as well as unexpected activities that were outstanding. I cannot recommend this service enough! The trip was so well-planned and all I had to do was show up and enjoy it!

Hotel Reviews
Splendid Hotel & Spa Nice
Nice

Beautiful and historic hotel room, far enough from the beach to be peaceful and quiet but close enough to be able to walk to anything we wanted to see.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The rooms were great; unfortunately my deadbolt didn't work and it made me a little uncomfortable at night.
Aquabella Hotel & Spa
Aix en Provence

Beautiful location and hotel!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le 9Hotel Opera
Paris

The staff were friendly, food was great and location was perfect - so close to the metro and easy to navigate around the city from the hotel

Authenticity & Character
Location
Easy access to the metro
Staff
Cleanliness & Comfort
Activity Reviews
Day excursion to Cannes, Grasse and Saint-Paul-de-Vence
Day excursion to Cannes, Grasse and Saint-Paul-de-Vence
France

Very nice tour!

Quality of Experience
Guides, Drivers and Staff
Our driver, Kad, was very funny and knows the area well.
Transport
The car was either accelerating or decelerating, nothing in between. Use caution if you get carsick.
Cassis & Bandol Rosé Wine Tour
Cassis & Bandol Rosé Wine Tour
Aix-en-Provence

Fun and interesting day trip. Would have preferred more time in the village after lunch, but still managed to do some shopping!

Quality of Experience
Guides, Drivers and Staff
Donato was very knowledgeable, but his driving was a bit alarming, either hitting the gas or the brake, no 'cruising' or maintaining of a speed. You were either accelerating or decelerating the whole drive.
Transport
Provence Wines and Luberon Villages
Provence Wines and Luberon Villages
Aix-en-Provence

This was one of my favorite parts of the trip. Seeing the wineries was wonderful and visiting the smaller villages was so fun!

Quality of Experience
Guides, Drivers and Staff
Rafael was great; it was amazing learning the history of the area from an actual archeologist!
Transport
In the morning, with just 4 of us in the bus, it was great. In the afternoon when the bus was full, it was a little too crowded and chaotic.
Unveiling Masterpieces at the Louvre Museum
Unveiling Masterpieces at the Louvre Museum
Paris

So much to look at!

Quality of Experience
Visit of the Eiffel Tower and Seine river cruise
Visit of the Eiffel Tower and Seine river cruise
Paris

We missed our guided boat tour because our car tour ran over, so we ended up doing the river cruise with a band and cocktails, which was still nice, but would have preferred to have the guided tour.

Quality of Experience
Visit the Royal castle of Versailles
Visit the Royal castle of Versailles
France

Beautiful!

Quality of Experience
Full-day tour of Monaco, Eze and La Turbie
Full-day tour of Monaco, Eze and La Turbie
France

This one was not as fun, unsure if it was because we were hitting our vacation wall, but I think it would have been better to end after the tour near the palace in Monaco. I think driving through Monte Carlo would have been sufficient. Many things were closed and what stores we were able to go in, you get followed around by the staff like a criminal.

Quality of Experience
Guides, Drivers and Staff
The driver, Eric, was very kind, but not punctual.
Transport
Filling every seat in the 8 seater van when it was 30 C was too much!
Discovery tour of Paris by vintage 2CV car
Discovery tour of Paris by vintage 2CV car
Paris

Unique and interesting way to view the city

Quality of Experience
Guides, Drivers and Staff
Transport
Driving through Paris is slightly terrifying!
Gourmet food tour in Le Marais
Gourmet food tour in Le Marais
Paris

This was such a an unexpected pleasure of the trip! Fernando was great, so friendly and helpful!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Sep 10, 2025

Dear Jenn,
It was a real pleasure organising this trip for you and Christie. I am happy you enjoyed it and thank you very much for your feedback.
I wish you all the best,
Audrey

I want to express my deep dissatisfaction wit...
France | Aug 29 - Sep 6, 2025

Michelle
Michelle B.
Flagami, FL | Reviewed on Sep 08, 2025
I want to express my deep dissatisfaction with the service I received during my recent trip to France, which was planned through The KimKim. In the past, I had a truly amazing experience with Jennifer when I traveled solo to South Korea, which is why I confidently chose KimKim again. Unfortunately, this time was the complete opposite. From the beginning, communication with my assigned travel specialist, Liz, was frustrating and unproductive. Despite my efforts, she did not seem to understand... Read more

I want to express my deep dissatisfaction with the service I received during my recent trip to France, which was planned through The KimKim.

In the past, I had a truly amazing experience with Jennifer when I traveled solo to South Korea, which is why I confidently chose KimKim again. Unfortunately, this time was the complete opposite. From the beginning, communication with my assigned travel specialist, Liz, was frustrating and unproductive. Despite my efforts, she did not seem to understand my needs, and I even had to call customer service to escalate my concerns. I was later contacted by Ashley, who listened to my frustrations, and eventually, Greg was added to the planning process. Greg was pleasant to work with, but by then, much of the planning process had already been difficult and discouraging.

When the trip finally came, we encountered multiple issues that caused unnecessary stress. Meeting points and car services were not arranged properly, and despite my repeated requests for tour pickups, we were forced to use Uber to reach multiple meeting points. The times and logistics were complicated, leading to more confusion. Instead of a seamless and enjoyable vacation, my trip was filled with frustration and stressful moments. This was absolutely not the experience I paid for, nor the quality I expected.

Even my father, who accompanied me, remarked on how poorly planned the trip was and how overpriced it felt compared to the exceptional service I experienced with KimKim in South Korea.

I am traveling again early next year, and while I had planned to use KimKim, after this experience, I will be seriously evaluating other companies. I am very disappointed that a brand I once trusted delivered such an unsatisfactory and stressful experience, especially given the high cost.

Sincerely,
Michelle Brown

Activity Reviews
Monaco, Monte Carlo & Eze Morning Excursion
Monaco, Monte Carlo & Eze Morning Excursion
Nice

Caroline was wonderful—she is very nice, fun, and knowledgeable. Unfortunately, the logistics managed by Le Franchaise once again fell short. We ran into heavy traffic entering our first stop, Eze. While the visit there was interesting, we ended up spending too much time in Eze, which forced us to rush through Monaco. We had only about 30 minutes to explore, which was definitely not enough. In fact, one of the guests on the tour was so disappointed by the limited time that she chose to return on her own via Uber just to see more of Monaco. Our stop in Monte Carlo was even shorter, lasting only 15–20 minutes. The constant rushing to make up time and get to meeting points created a stressful atmosphere, which took away from the enjoyment of the day. I had been very excited for this tour, but once again, Le Franchaise’s poor logistics and inadequate time management turned what should have been a highlight into a frustrating experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Antibes Heritage & Cannes Highlights Afternoon Adventure
Antibes Heritage & Cannes Highlights Afternoon Adventure
Nice

We had a new tour guide, Valentine, and it was his very first tour after only two days of training. Valentine is a kind young man—eager to learn and clearly motivated to do well—but he understandably lacked the knowledge and experience to guide us with confidence. Everyone has to start their career somewhere, and we support people beginning in their roles, but Le Franchaise should be doing much more to properly prepare their guides before sending them out with paying customers. On top of that, logistics once again fell short. Our driver arrived 25 minutes late due to traffic and unclear meeting point instructions, which only added to the frustration. While Valentine showed promise, the lack of preparation and poor coordination from the company left us with a subpar experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Saint-Tropez & Grimaud Day Trip
Saint-Tropez & Grimaud Day Trip
France

Theo was excellent and very engaging; however, he did not have all the necessary details about our tour. He seemed unaware of certain inclusions, and when I asked about our visit to Grimaud, he was taken by surprise, as it was not part of the information he had been given. While he managed to adjust the schedule and fit in a quick stop—giving us only a brief glimpse—it was not the complete experience we expected. This once again highlighted the poor logistics and lack of coordination on the part of Le Franchaise.

Quality of Experience
Guides, Drivers and Staff
Transport
Gourmet Food & History Walk
Gourmet Food & History Walk
Aix-en-Provence

Rafael was an excellent tour guide—knowledgeable, engaging, and a true pleasure to spend time with. We genuinely enjoyed our experience with him. Unfortunately, due to time constraints, we were unable to complete everything that had been planned on the tour. As a result, we had to visit some of the remaining spots on our own, which took away from the seamless experience we were expecting.

Quality of Experience
time logistics and meeting points.
Guides, Drivers and Staff
Transport
Local specialist: Liz Chreist
Liz
Liz Chreist
Local specialist in Kimkim HQ | Replied on Sep 09, 2025
Thank you for taking the time to share your feedback as it's extremely beneficial for us. I’m truly sorry to hear that your trip to France didn’t meet your expectations. I know how important it is for travel to feel seamless and enjoyable, and I regret that parts of your experience caused stress rather than ease.
I also appreciate you acknowledging the support from the team as we're all working together closely to support you while planning and traveling; I’m glad they were able to step in to...
Read more

Thank you for taking the time to share your feedback as it's extremely beneficial for us. I’m truly sorry to hear that your trip to France didn’t meet your expectations. I know how important it is for travel to feel seamless and enjoyable, and I regret that parts of your experience caused stress rather than ease.
I also appreciate you acknowledging the support from the team as we're all working together closely to support you while planning and traveling; I’m glad they were able to step in to assist. Throughout the planning process, I worked to incorporate your requests around accommodations, timing, and logistics, and I regret that some of the transportation arrangements still felt more complicated than they should have. We have followed up with our suppliers to clean these up for the future - thank you for bringing this to our attention that they were unclear.
Your feedback is valuable, and I take it seriously as I continue improving how I support travelers—especially when it comes to complex itineraries with many moving parts, exactly what I love doing! My goal with every trip is to create a thoughtful, well-organized journey that matches each traveler’s unique needs.
Liz

Trip to France with Michelle
France | Aug 29 - Sep 6, 2025

Miguel
Miguel B.
Flagami, FL | Reviewed on Sep 08, 2025

Some of the providers seem to lack communication with you. Some arrive late with a car that didn’t meet the expectations.

On the other hand, every time we complaint about something, you replied and solved the issue rapidly.

Local specialist: Liz Chreist
Liz
Liz Chreist
Local specialist in Kimkim HQ | Replied on Sep 15, 2025
Miguel-
Thank you for sharing your feedback—we truly appreciate your honesty. I'm sorry to hear that some of the service providers fell short in communication and punctuality. Your experience matters deeply to us, and we take these concerns seriously as we continue working with our partners to uphold the standards you deserve.
That said, I'm glad we were able to respond quickly and resolve the issues as they arose. Supporting you throughout your journey is always a top priority, and I’m... Read more

Miguel-
Thank you for sharing your feedback—we truly appreciate your honesty. I'm sorry to hear that some of the service providers fell short in communication and punctuality. Your experience matters deeply to us, and we take these concerns seriously as we continue working with our partners to uphold the standards you deserve.

That said, I'm glad we were able to respond quickly and resolve the issues as they arose. Supporting you throughout your journey is always a top priority, and I’m grateful for the opportunity to help ensure your trip stayed on track. Your insights help us improve, and we’re committed to making future experiences even smoother.
LIz and the Kimkim team

A Wonderful Trip
France | Aug 22 - Sep 2, 2025

K
Katherine S.
Houston, TX | Reviewed on Sep 03, 2025

I could not have been happier with the hotels, the tours and the transportation arrangements organized by Sebastian. I am looking forward to working with him and KimKim on our next trip.

Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on Sep 03, 2025

Hi Katherine, how are you?

Thank you so much for your kind words! I’m thrilled to hear that you were happy with the hotels, tours, and transportation arrangements. It was an absolute pleasure planning this trip with you.

I’m already looking forward to helping you organize your next adventure whenever you’re ready!

Best regards,
Sebastian

In few words - amazing! 🤩
France | Aug 6 - Aug 22, 2025

Ksenia
Ksenia B.
Italy | Reviewed on Aug 27, 2025
In few words - amazing. 🤩 got help to organize a customized Atlantic Coast Trip in August, involving several countries, like Spain and France. We spent 16 days and visited all the coast from the Spanish Basque Country through the French one till Brittany and then even couple of days in Nantes. All great advice and attention to every minimum detail, perfect hotels selection (Villa Soro to come back, as well amazing spots between Emerald and Pink Granite coasts, itinerary that was smooth and... Read more

In few words - amazing. 🤩 got help to organize a customized Atlantic Coast Trip in August, involving several countries, like Spain and France. We spent 16 days and visited all the coast from the Spanish Basque Country through the French one till Brittany and then even couple of days in Nantes. All great advice and attention to every minimum detail, perfect hotels selection (Villa Soro to come back, as well amazing spots between Emerald and Pink Granite coasts, itinerary that was smooth and not tiring (as we were moving by car), great suggestions for private and group tours and all through a comfortable chat with the assistants who were always present and ready to advise. Thank you Simon 🤗 and of course Sebastian, we had an amazing vacation and already looking forward to doing more French escapes next year.

Hotel Review
Villa Soro
Donostia - San Sebastián (Gipuzkoa)

Superb! Really great location near the beach which is very local, non touristic, beautiful rooms, great food and really attentive personnel!

Authenticity & Character
Authenticity & Character
Location
Allows you to stay central but outside of crowds, great local beach nearby.
Location
Allows you to stay central but outside of crowds, great local beach nearby.
Staff
Staff
Cleanliness & Comfort
Cleanliness & Comfort
Local specialist: Simon Hardy
Simon
Simon Hardy
Local specialist in Marseille, France | Replied on Aug 28, 2025
Buongiorno Ksenia, Reading your review truly made my day 🤩 I’m so happy you enjoyed your Atlantic Coast journey — from the Basque Country to Brittany — and that the hotels, tours, and itinerary matched your expectations. This trip was also special for me: I loved designing it for you, from finding charming accommodations to sharing places meaningful to me — whether from childhood memories along the coast or tips from trusted colleagues and friends. That’s exactly what I love about being an... Read more

Buongiorno Ksenia,

Reading your review truly made my day 🤩 I’m so happy you enjoyed your Atlantic Coast journey — from the Basque Country to Brittany — and that the hotels, tours, and itinerary matched your expectations.

This trip was also special for me: I loved designing it for you, from finding charming accommodations to sharing places meaningful to me — whether from childhood memories along the coast or tips from trusted colleagues and friends. That’s exactly what I love about being an artisan of travel.

A special thanks as well to Sebastian for his support during your stay. I’m already looking forward to crafting your next French escape! 🇫🇷✨

Warm regards,
Simon

Family vacation in Paris
France | Aug 10 - Aug 16, 2025

N
Nicole G.
Ashburn, VA | Reviewed on Aug 23, 2025
We had a great trip to Paris for adults and kids. The vintage car ride around Paris was great for the adults, the kids didn't find that as exciting. The Lourve and Eiffel tower were great and tickets were easy to use. Versailles tickets were great as well. We had to Uber there as the train was shut down that day so be sure to have a backup plan. My kids especially loved the Evolution museum and zoo. Overall, great trip and planning. Read more

We had a great trip to Paris for adults and kids. The vintage car ride around Paris was great for the adults, the kids didn't find that as exciting. The Lourve and Eiffel tower were great and tickets were easy to use. Versailles tickets were great as well. We had to Uber there as the train was shut down that day so be sure to have a backup plan. My kids especially loved the Evolution museum and zoo. Overall, great trip and planning.

Hotel Review
Hotel Jeanne D'Arc Le Marais
Paris

The hotel was great but hard to sleep at night with no A/C in the summer.

Authenticity & Character
Location
Hotel is located by many shops and restaurants
Staff
Cleanliness & Comfort
No A/C made it uncomfortable
Local specialist: Lucie Rousseau
Lucie
Lucie Rousseau
Local specialist in Montpellier | Replied on Aug 26, 2025

Thank you so much Nicole for sharing your review.
I am glad that you had a great trip with the children. And I'm so happy to read they enjoy the Evolution museum. It is such a fascinating place.
I'm available to assist you in case you'd like to visit again.
Best,
Lucie

A life time joy experience
France | Aug 4 - Aug 17, 2025

F
Fred Y.
Los Angeles, CA | Reviewed on Aug 19, 2025
We were self-guided TMB. We are grateful with private rooms along the trip. The booklet is helpful. The off line navigation works most of time. Overall we really, really enjoyed the trip. we definitely will do more trips in the future with Kimkim. Read more

We were self-guided TMB. We are grateful with private rooms along the trip. The booklet is helpful. The off line navigation works most of time. Overall we really, really enjoyed the trip. we definitely will do more trips in the future with Kimkim.

Activity Review
Walking day : Champex - Bovine/Fenêtre d’Arpette - Trient
Walking day : Champex - Bovine/Fenêtre d’Arpette - Trient
Champex

The hut we stayed, Redais d’Arpelle, located about 1.4 miles outside Champex-Lac town. It added additional uphill hike. It is too far away.

Quality of Experience
we are very fortunately to have best weather we could ask for.
Local specialist: Rashi Jakhete
Rashi
Rashi Jakhete
Local specialist in France | Replied on Sep 12, 2025

Hello Fred, I am happy to know that you had a great time on the TMB trip. I look forward to planning more hiking holidays with you on kimkim in future. Thank you,
Rashi

Mother-Daughter Trip to Paris!
France | Aug 10 - Aug 16, 2025

Lindsay
Lindsay G.
Richmond, VA | Reviewed on Aug 17, 2025
Our trip to Paris was absolutely incredible, and all of the arrangements that kimkim made for us were seamless. That said, we definitely felt the schedule was overly jam-packed toward the end, and if we could do it over we would *not* have tried to do The Louvre and the Jardin de Plantes (which included the Managerie *and* the Grande Galerie de l'Evolution) in the same day. It was an incredible amount of walking, crowding, and stimulation for the kids all in one day. As a result, we decided... Read more

Our trip to Paris was absolutely incredible, and all of the arrangements that kimkim made for us were seamless. That said, we definitely felt the schedule was overly jam-packed toward the end, and if we could do it over we would *not* have tried to do The Louvre and the Jardin de Plantes (which included the Managerie *and* the Grande Galerie de l'Evolution) in the same day. It was an incredible amount of walking, crowding, and stimulation for the kids all in one day. As a result, we decided to skip all of the scheduled activities on the last day so that we could instead enjoy the day at our own pace. All in all, however, it was the trip of a lifetime, and all of the activities we did do were spectacular. The only additional note I'll make is that we tried for nearly an hour to find access to the RER C (which would have taken us from Paris to Versailles) only to find out some or all of it is currently closed for maintenance. Had we known, we would have just taken an Uber straight from the hotel, which is what we ended up doing in the end. As it was my first time taking my girls overseas, a lot of travel lessons were learned, but overall it was a genuinely wonderful vacation and an experience they will never forget.

Hotel Review
Hotel Jeanne D'Arc Le Marais
Paris

The Hotel Jeanne D'Arc Le Marais was really nice, with its best feature being its location. The Marais district is absolutely to die for and was centrally located for access to most of our activities. All of the staff were amazing and accommodating. I acknowledge it's a three-star hotel because of my tight budget, but the breakfast, "bar," and lack of central air took some getting used to. But otherwise, we really enjoyed it. We even found the beds to be unbelievably comfortable. If you do stay here, I recommend staying on the 2nd floor or above (which in France is the 1st floor or above) so that you can open the windows; the rooms on the bottom floor (Floor 0) have a large protective barrier over the window, so opening it doesn't help much.

Authenticity & Character
Because of its location, you can enjoy all of the rich, authentic charm and culture of Paris.
Location
Le Marais is where to be in Paris! It was my favorite part!
Staff
Amine!
Cleanliness & Comfort
The beds really were unbelievably comfortable (at least in room 15).
Activity Reviews
Visit of the Menagerie, the zoo of the Jardin des Plantes & and the Great Gallery of Evolution
Visit of the Menagerie, the zoo of the Jardin des Plantes & and the Great Gallery of Evolution
Paris
Quality of Experience
Unveiling Masterpieces at the Louvre Museum
Unveiling Masterpieces at the Louvre Museum
Paris
Quality of Experience
French macaron bakery class for families
French macaron bakery class for families
Paris

If I'm honest, the best part of this experience was its location inside the Galeries Lafayette, which we spent *hours* shopping in after the baking class was over. The chef was about twenty minutes late getting started, after we had arrived about 15 minutes early, so we ended up sitting on the 3rd floor near the Concierge for more than 30 minutes. That said, the kids really enjoyed the class, and the parents were all relieved it was straightforward and not terribly involved.

Quality of Experience
Visit the Royal castle of Versailles
Visit the Royal castle of Versailles
France
Quality of Experience
Visit of the Eiffel Tower with access to the summit
Visit of the Eiffel Tower with access to the summit
Paris

We loved it! We also appreciated going in the evening so we could see the light show.

Quality of Experience
Guides, Drivers and Staff
Transport
We took an Uber to and from.
Discovery tour of Paris by vintage 2CV car
Discovery tour of Paris by vintage 2CV car
Paris

This was one of my personal favorite activities and was a great orientation/introduction to Paris on our first day, but others in my group had varying experiences.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lucie Rousseau
Lucie
Lucie Rousseau
Local specialist in Montpellier | Replied on Aug 26, 2025

Bonjour Lindsay,
Thank you so much for sharing such a nice review. I am so happy to read that you had an incredible time in Paris with your children.
I have also taken a good note of the inconveniences of the hotel and the lack of interest of the macaron class. I'll also share your review with them.
Do not hesitate to reach out if you plan to come back to France. I'd be happy to help.
Thanks,
Lucie

France and Monaco
France | Jul 22 - Aug 1, 2025

S
Swati S.
Ashburn, VA | Reviewed on Aug 11, 2025
We loved the Terrace Hotel. We had an amazing room with a perfect view of the Eiffel Tower.
We had a duplicate reservation at the hotel booked by Kimkim and we were over charged. I had to ask Kimkim about it and we were refunded but I think Kimkim should have carefully checked everything.
Also breakfast was an extra charge. We paid for breakfast but my daughter does not eat breakfast so that was a wasted charge. We would not had opted for the breakfast if we had a choice.
We did the...
Read more

We loved the Terrace Hotel. We had an amazing room with a perfect view of the Eiffel Tower.
We had a duplicate reservation at the hotel booked by Kimkim and we were over charged. I had to ask Kimkim about it and we were refunded but I think Kimkim should have carefully checked everything.
Also breakfast was an extra charge. We paid for breakfast but my daughter does not eat breakfast so that was a wasted charge. We would not had opted for the breakfast if we had a choice.
We did the Murder and Mysteries of the Louvre. It was just a private tour guide and was nothing mysterious or engaging. She was very knowledgeable and made sure we got to see what we wanted. She was very nice but was very soft spoken and we could not hear her well in a crowded museum. She needs a headset devices.
Our Versailles tour was very good!
We enjoyed our food tour of Monmarte but it was not in Monmarte. Which was not a problem. We enjoyed it and liked the wine store and charcuterie stop the best.
We had timed tickets to the Eiffel Tower to the top and had a great view. We loved the dinner cruise ! So good and very nice.
Our transportation was good as well the train and flights. We liked Amboise. It was a charming city. The Vouvray wine tour was okay. It was Chablis grapes and the wines were okay…
We saw the castles on our own through Viator to see Chambord castle which was great! We went to Monaco. The transportation train and flight was well coordinated. The West End Hotel in Nice was beautiful! We enjoyed the location. We did a catamaran boat which was a very small boat.
It looks bigger in the photo. It was clean and new. Our captain was knowledgeable and we took snacks. Because of the bobbing on the water, my daughter got seasick so I recommend taking something prior to getting on this boat.
We had an issue with transportation in Nice but Kimkim was able to get another service. Overall we had a lovely trip and appreciate having Kimkim coordinate our travels, transportation and activities. I wish that Kimkim could offer personalized catered tours instead of already prepared tours on Get your Guide.

Hotel Reviews
Hotel West End
Nice

The family suite was amazing for us. The water view and small balcony was a plus. Location was great!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Terrass Hotel
Paris

Rooms 604 and 406 were amazing. Very clean and spacious. Staff was outstanding!!

Authenticity & Character
Location
View of the Eiffel Tower!! Monmarte was a great area for walking and restaurants.
Staff
Cleanliness & Comfort
Activity Reviews
Private French Riviera Sunset Electric Cruise (with private transfer)
Nice

We had a very nice cruise but my daughter got seasick. The captain was great and give us history of the areas we passed. There was a lot of bobbing of the boat so take something for seasickness if you are prone to it. We took wine and snacks and enjoyed the sunset. We really enjoyed this! The photo of the boat attached to this activity is not representative of the boat we were on. It is a small catamaran that hold up to 6 people. It is small but new and clean. No cushiony seats.

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Vouvray Wine Tasting Experience
Afternoon Vouvray Wine Tasting Experience
Amboise

Our guide was great! We went to 2 wineries. Chablis is the grape they grow. I thought the wines were okay. They wineries were nice. The second one was very nice to walk around

Quality of Experience
Guides, Drivers and Staff
Transport
Seine River Gourmet Dinner Cruise with Live Music
Seine River Gourmet Dinner Cruise with Live Music
Paris

We had a great table by the window. There was live music and the river cruise boat was clean and very nice. Our server was excellent. The food and wine were excellent! There was a guided tour as well of the things we passed. This was one of my favorite experiences! Kimkim got us an upgraded package so we had red and white wine and a great table.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
We used uber and it was easy
Skip-the-Line Eiffel Tower Summit Tickets
Skip-the-Line Eiffel Tower Summit Tickets
Paris

We got our tickets at the meeting spot and the guides walked us (large group) to the Eiffel Tower. They escorted us through security and then took us to the 2nd floor and then put Ilya in line for the elevator to the top. This was very helpful but there was No skip the line . We had to wait in line with everyone else. Our guide helped us get to the line.

Quality of Experience
Guides, Drivers and Staff
Transport
We took an Uber to the meeting spot
Paris Gourmet: Culinary Tour of South Montmartre
Paris Gourmet: Culinary Tour of South Montmartre
Paris

We loved our guide. This was a private tour. We met in Monmartre but the tastings were in a different area. We had coffee, then went to a wine store with charcuterie. They give you a bottle of wine with the charcuterie… our favorite. Everything was delicious! We then went to a cheese shop and tried different cheese la. We purchased some cheese. We went to a jam store and tried different spreads and then ended up at a gelato store. All was good and we enjoyed walking in different neighborhoods .

Quality of Experience
Guides, Drivers and Staff
Transport
We were able to walk to the meeting spot a few minutes from our hotel.
Versailles Essentials – Half-Day Tour
Versailles Essentials – Half-Day Tour
Paris

We had a a small group , 8 people total, good guide and a separate driver. We had a smooth entry and guided tour of Versailles with some time to visit the gardens.

Quality of Experience
Guides, Drivers and Staff
Transport
Self-Guided Exploration around Notre Dame Cathedrale and Île de la Cité
Self-Guided Exploration around Notre Dame Cathedrale and Île de la Cité
Paris

We used the app and had to really check 4 hours prior to see if tickets were available. We were lucky to get tickets and did not have to stand in a long line. Beautiful! This was well worth seeing!

Quality of Experience
Louvre Murders & Mysteries Experience
Louvre Murders & Mysteries Experience
Paris

We had a private tour guide. There were no engaging stories or mysteries of the Louvre. She took us through the area of the old moat which was neat and she made sure we saw all the interesting things and what we wanted to see . She was very knowledgeable and nice. She was very soft spoken and hard to hear in a crowded museum. She needs to use a headsets so we can all hear. She was a great guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Chreist

Made to order Provence
France | Jul 11 - Jul 15, 2025

Clay
Clay B.
Seattle, WA | Reviewed on Aug 10, 2025
This is a fantastic resource. When one of our destinations was cancelled because of holiday, our representative booked us an alternative that was probably better. All the arrangements were fantastic. (Our tour guide in Avignon even helped me out of a typically European parking mishap. He was great!) Additionally, each of our hotels were fantastic and the car rental was convenient and efficient. We were very pleased (if only someone could have lowered the temperatures in Provence that week. ) Read more

This is a fantastic resource. When one of our destinations was cancelled because of holiday, our representative booked us an alternative that was probably better. All the arrangements were fantastic. (Our tour guide in Avignon even helped me out of a typically European parking mishap. He was great!)

Additionally, each of our hotels were fantastic and the car rental was convenient and efficient. We were very pleased (if only someone could have lowered the temperatures in Provence that week. )

Activity Reviews
Gourmet tour of Avignon - Shared activity
Gourmet tour of Avignon - Shared activity
Avignon

Tastings were great, but the guide was exceptional!

Quality of Experience
Quality of Experience
Food
Anchovies!
Food
Guides, Drivers and Staff
Guides, Drivers and Staff
Visit of Chateauneuf du Pape - Nerthe Estate Tasting
Visit of Chateauneuf du Pape - Nerthe Estate Tasting
France

They let us come earlier than scheduled and gave us a fantastic tasting. We bought three bottles!

Quality of Experience
Quality of Experience
Guides, Drivers and Staff
Guides, Drivers and Staff
Guided Walking Tour of Aix-en-Provence
Guided Walking Tour of Aix-en-Provence
Aix-en-Provence

Our guide was thorough, knowledgeable, and friendly.

Quality of Experience
Quality of Experience
Guides, Drivers and Staff
Guides, Drivers and Staff
Transport
Our driver from Marseille to Aix was great!
Transport
Our driver from Marseille to Aix was great!
Local specialist: Amandine Baillarguès
Amandine
Amandine Baillarguès
Local specialist in Marseille | Replied on Aug 18, 2025

Dear Clay,

Thank you so much for your kind words! We’re delighted everything went smoothly (and that your parking adventure had a happy ending—our guides truly are superheroes in disguise ✨🚗).

We’re also thrilled the “plan B” turned into an even better experience—sometimes travel magic works that way! As for the Provençal sun, we’ll keep working on our weather-control department… but until then, chilled rosé and shady café terraces will have to do the trick 🍷☀️.

We’d be very happy to welcome you back anytime for more discoveries (with or without parking challenges!).

Amandine

We loved everything. Probably, our favorite ...
France | Jul 31 - Aug 8, 2025

D
Dorinda M.
Back Mountain, PA | Reviewed on Aug 09, 2025
We loved everything. Probably, our favorite guided trips were the tasting tour in Montmartre and the canoeing trip. Ludo, the chef, was also amazing. Read more

We loved everything. Probably, our favorite guided trips were the tasting tour in Montmartre and the canoeing trip. Ludo, the chef, was also amazing.

Hotel Reviews
Splendid Hotel & Spa Nice
Nice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Odalys City Aix en Provence Les Floridianes
Aix-en-Provence
Location
A hotel closer to the square would be better.
Staff
Cleanliness & Comfort
Citadines Trocadéro Paris
Paris

The rooms were not ready until 2 hours after the check in time. Also, one of the staff members told us that breakfast was free, but, in the end, we were charged.

Location
Staff
Cleanliness & Comfort
Disney Sequoia Lodge
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Montmartre Local Gastronomy Tour
Montmartre Local Gastronomy Tour
Paris

The Montmartre Local Gastronomy Tour was an absolute highlight of our trip. Our guide Emil was fantastic, leading us through charming local pastry shops and treating us to a delightful cheese platter at a cozy restaurant. It was a scrumptious and memorable experience exploring the culinary delights of Montmartre.

Market Visit & Cooking Class with Lunch -  Cours Saleya market
Market Visit & Cooking Class with Lunch - Cours Saleya market
France

Taking part in the cooking class at Cours Saleya market was a wonderful experience for my husband and me. The chef was excellent, making it both fun and educational. It offered a great opportunity to learn and indulge in local flavors while the others opted to enjoy some swimming. It certainly made for a memorable day.

Local specialist: Amandine Dumas
Amandine
Amandine Dumas
Local specialist in Villefranche sur Saône | Replied on Aug 12, 2025

Thank you so much for your kind words! We're thrilled to hear you loved everything about your trip. The tasting tour in Montmartre and the canoeing adventure are definitely special experiences!
And we'll be sure to pass along your compliments to Chef Ludo.
Thank you to all of you for your trust. Take care :)
Amandine

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