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Caroline Kennedy

As part of MOBEE ‘s international team, I create bespoke international journeys defined by elegance, comfort, and seamless organisation. Working with numerous partners worldwide, I design itineraries that blend refined experiences with impeccable service from start to finish.

What places and activities do you specialize in?

"My specialty lies in crafting international journeys across Europe, with a focus on premium hotels, private guides, cultural experiences, fine dining, and scenic experiences such as exclusive excursions."

How did you get involved in travel?

"I’ve been involved in travel for as long as I can remember. My very first travel memory is a family trip to Venice, and from that moment on, the world became something I wanted to explore endlessly. As a teenager, I spent most of my summers traveling with international camps, discovering Greece, the United Kingdom, Ireland, Armenia, and many more.

Later, I moved to London to study and ended up living there for seven years, which opened the door to a completely new perspective on travel and multicultural life. From there, I was offered an incredible opportunity in Los Angeles, which allowed me to discover the United States in depth. I then worked in the Middle East, exploring destinations such as the UAE, Lebanon, Kuwait, and Bahrain.

Eventually, I returned to the UK and split my life between Wales and France, two places that feel equally like home to me.

Travel has always been a natural part of my life. It shaped who I am, both personally and professionally, and gave me the global perspective I bring to my work today."

Please share a unique travel experience you will never forget.

"Riding the Glacier Express from Zermatt to St. Moritz remains one of my most memorable travel moments. The panoramic windows revealed sweeping Swiss valleys, frozen lakes, and pristine alpine peaks. It truly felt like watching an ever-changing work of art unfold outside, as if I was travelling inside a moving postcard…"

Caroline is part of the following groups: Switzerland Travel Agents, Germany Travel Agents, France Travel Agents
Top itineraries and travel advice
Luxury itineraries
Honeymoon itineraries

Favorite experiences

Sweet Food Tour of Paris

Sink your teeth into the most luxurious treats the City of Light has to offer with a discovery walk led by a passionate food connoisseur. This pastry and chocolate tour explores the sweet and sultry side of Paris. A friendly foodie expert will be your secret weapon as you partake in the ultimate...

Discover Art in Honfleur & Giverny

Discover a bit of French art history by traveling to the two charming cities of Honfleur and Giverny, both center of the Impressionists movement and home to the one-and-only Claude Monet. You'll start in Honfleur, with its narrow cobblestone streets surrounded by half-timbered houses. Walk...

Nice Off the Beaten Path

On the French Riviera, near the border with Italy, lies Nice. Nicknamed Nissa La Bella ("Nice the Beautiful"), it's a historic city famous for its artistic spirit, grand plazas, crescent-shaped pebble beaches, and the narrow streets of its colorful old town, Vieille Ville. Nice is a densely...

Recent trip reviews for Caroline

Our trip planner, Caroline, was fantastic to ...
Switzerland | Sep 11 - Sep 22, 2026

Debra
Debra P.
Minneapolis, MN | Reviewed on Sep 29, 2026
Our trip planner, Caroline, was fantastic to work with! She was patient, responsive and recommended fabulous experiences. She found amazing local guides and tours. The Last Supper was incredible to see during our fabulous Milan City Tour with guide Lara. Our favorite day at Lake Como was a guided hike with lovely and knowledgeable Maria ended with a picnic high in the mountains overlooking the Lake. Taking the Bernina express through the Alps gave us hours of magical beauty. We thoroughly... Read more

Our trip planner, Caroline, was fantastic to work with! She was patient, responsive and recommended fabulous experiences. She found amazing local guides and tours. The Last Supper was incredible to see during our fabulous Milan City Tour with guide Lara. Our favorite day at Lake Como was a guided hike with lovely and knowledgeable Maria ended with a picnic high in the mountains overlooking the Lake. Taking the Bernina express through the Alps gave us hours of magical beauty. We thoroughly enjoyed our trip to Neuschwanstein castle that was lead by a local boy, Alessandro, who was amazing and enjoyable to be with. And finally we ended the trip in Munich to enjoy OctoberFest and a few major WWII sites. Incredible and memorable trip! Thanks to Caroline and the KimKim team!

Hotel Reviews
Adina Apartment Hotel Munich
München

Located in a trendy, and developing area of Munich close to Ostbahbhof making it a convenient place for making day trips by train.

Authenticity & Character
Modern high rise hotel with frog, washer/dryer in each unit.
Location
Near train station so we could get everywhere we wanted
Staff
Cleanliness & Comfort
Astoria Lucerne
Lucerne

Close to train station and central to tourist sites.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Centrale, BW Signature Collection
TIRANO

Front desk team very helpful in finding a place to eat authentic food and sample local wines.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Royal Victoria
Varenna

Attentive and courteous staff and comfortable room.

Authenticity & Character
Location
Overlooking the lake and yet out of the busy crowds
Staff
Cleanliness & Comfort
Hotel dei Cavalieri Milano Duomo
Milano

Very comfortable with a beautiful rooftop bar and within walking distance to old Milano

Authenticity & Character
Location
Walking distance to duomo
Staff
Concierge was helpful in reserving a table at an authentic Northern Italian restaurant
Cleanliness & Comfort
Activity Reviews
Welcome to Munich
Welcome to Munich
Munich

Arrived in Munich in mid afternoon so we had just enough time to visit Dachau. Sobering but essential to experience.

Quality of Experience
Transport
Take the S Bahn while in Munich!
Self-guided day to Mount Rigi, the Queen of Mountains
Self-guided day to Mount Rigi, the Queen of Mountains
Lucerne

As we arrived at the top of Mt Rigi, the fog arrived and shrouded the entire mountain. In spite of that we enjoyed taking a ferry across the Lake and riding the cogwheel tram to the top. We enjoyed the company of a new friend on the journey.

Milan Last Supper Tour with City Highlights & Duomo | Semi-Private
Milan Last Supper Tour with City Highlights & Duomo | Semi-Private
Milan

Our guide Lara was amazing! She was so energetic and personable. The sights came alive with her teaching.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Caroline Kennedy
Caroline
Caroline Kennedy
Local specialist in Lyon | Replied on Sep 29, 2026
Hi Debra, Hi Lou, Thank you so much for your wonderful review. It really means a lot to me, and I’m absolutely delighted to know that you had such a memorable trip and enjoyed all the different experiences along the way.
It was a real pleasure working with you and putting everything together, and even more rewarding to hear that you came home with so many wonderful memories. That’s always the best part of my job!
Thank you again for trusting me with your travels. Now we’ll just have to...
Read more

Hi Debra, Hi Lou,

Thank you so much for your wonderful review. It really means a lot to me, and I’m absolutely delighted to know that you had such a memorable trip and enjoyed all the different experiences along the way.
It was a real pleasure working with you and putting everything together, and even more rewarding to hear that you came home with so many wonderful memories. That’s always the best part of my job!
Thank you again for trusting me with your travels. Now we’ll just have to start thinking about where the next adventure will take you! I would absolutely love to plan another trip with you.
Warm wishes,
Caroline

5 star service
Switzerland | Aug 24 - Sep 1, 2026

N
Neal S.
Manhattan, NY | Reviewed on Sep 02, 2026
Caroline couldn’t be easier or more responsive to work with. We planned our trip only 2 weeks ahead, and Caroline and the Kimkim team got right on the task and made sure we were satisfied at every stage. She was very easy to work with and — I hesitate to disclose this —she was more than willing to communicate at off hours and on weekends. Ultimately, we were able to book the trip with confidence that we were going to be able to stay where we wanted and follow an itinerary that suited our... Read more

Caroline couldn’t be easier or more responsive to work with. We planned our trip only 2 weeks ahead, and Caroline and the Kimkim team got right on the task and made sure we were satisfied at every stage. She was very easy to work with and — I hesitate to disclose this —she was more than willing to communicate at off hours and on weekends. Ultimately, we were able to book the trip with confidence that we were going to be able to stay where we wanted and follow an itinerary that suited our traveling style. Overall, we couldn’t have been happier.

Hotel Reviews
Hotel Royal St Georges Interlaken MGallery Collection
Interlaken

“Modern” rooms in newer wing comfortable and quiet with balcony looking into quiet yard. junior suite was a little small than suggested by “suite” but modern comforts like a/c and stall shower made up for it. Quiet section of hotel, too. Overall very convenient location to train and middle of town but not in the thick of it. Breakfast buffet was the low point of the hotel. — plenty of selection but very middle range quality. You could also a l carte things like hot egg dishes but this was only after we asked. They make no effort to let you know.

Authenticity & Character
Location
Not far but not too close to Interlaken Ost.
Staff
Cleanliness & Comfort
Hotel Schweizerhof Luzern
Lucerne

Great hotel and staff, very convenient to train station which is crucial for day trips in Switzerland. Only drawback was super firm mattresses.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
E-bike tour Lauterbrunnen & Valley of 72 Waterfalls
E-bike tour Lauterbrunnen & Valley of 72 Waterfalls
Switzerland

E bikes seemed good quality and were really easy to operate. Guide was super approachable and informed. Scenery spectacular. The visit to trummelbach definitely made the tour more special.

Local specialist: Caroline Kennedy
Caroline
Caroline Kennedy
Local specialist in Lyon | Replied on Sep 29, 2026

Hi Neal, Hi Susan,

Thank you so much for such a lovely review. Considering we only had a couple of weeks to put everything together, I’m especially happy to hear that you felt confident with the arrangements and that the trip suited the way you wanted to travel.
And I had to smile at your comment about the evenings and weekends! It was genuinely a pleasure working with you and making sure everything came together in time.
I’m so pleased you both had such a great trip, and I hope I’ll have the chance to help you with another adventure in the future.
Warm wishes,
Caroline

Great experience Swiss Alps
Switzerland | Aug 15 - Aug 22, 2026

John
John L.
Seabrook Island, SC, USA | Reviewed on Aug 30, 2026
Caroline was highly responsive and gave us outstanding service leading up to trip and helped with a couple issues that popped up while we were traveling. Her suggestions for activities were on target for us and the logistics were spot on especially use of Swiss trains. All our accommodations met our needs except our hotel in Grindelwald. Unfortunately it was too late to make a change once we let her know. We would use her again if we come back to the region. Read more

Caroline was highly responsive and gave us outstanding service leading up to trip and helped with a couple issues that popped up while we were traveling. Her suggestions for activities were on target for us and the logistics were spot on especially use of Swiss trains. All our accommodations met our needs except our hotel in Grindelwald. Unfortunately it was too late to make a change once we let her know. We would use her again if we come back to the region.

Hotel Reviews
Hotel Walliserhof Zermatt
Zermatt

Terrific location in the middle of Zermatt. Classic and historic feel. Easy walk to everything you need in town

Authenticity & Character
Location
Absolute center of activity
Staff
Cleanliness & Comfort
Boutique Hotel KARL
Luzern

Great location on the river and easy access into old town. Helpful staff and laundry services

Authenticity & Character
Location
Short walk from trains and near good restaurants and retail
Staff
Cleanliness & Comfort
Hotel Spinne Grindelwald
Grindelwald

Great location with a direct view of Eiger but make sure they give you a room on the back of the hotel. We were on a first floor street view that was noisy and hot. Kind of soured us in the town

Authenticity & Character
Location
Staff
Solid service and excellent outdoor dining looking at the mtns
Cleanliness & Comfort
Noisy street view with 6 ft entry door
Activity Reviews
Jungfraujoch, Top of Europe (tickets and seat reservation)
Jungfraujoch, Top of Europe (tickets and seat reservation)
Switzerland

Despite a foggy day, we would do this again. Visiting a glacier at the top of the world is special!

Quality of Experience
Guides, Drivers and Staff
Transport
Gornergrat panoramic train (return day-ticket & Priority boarding)
Gornergrat panoramic train (return day-ticket & Priority boarding)
Switzerland

The Matterhorn should be on everyone’s list especially if you get a clear day

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Caroline Kennedy
Caroline
Caroline Kennedy
Local specialist in Lyon | Replied on Sep 29, 2026

Hi John, Hi Bev,

Thank you so much for taking the time to leave a review. I’m really pleased to hear that you enjoyed your time in Switzerland and that the itinerary, activities and train arrangements worked so well for you.
I’m sorry that the hotel in Grindelwald wasn’t quite right , but I really appreciate your feedback, as it’s always helpful for me when planning future trips.
It was a real pleasure working with you, and I would be delighted to help again if your travels bring you back to Switzerland or this part of Europe.
Warm wishes,
Caroline

Amazing experience with Caroline!
Switzerland | Aug 10 - Aug 21, 2026

Michelle
Michelle D.
Miami, FL | Reviewed on Aug 28, 2026
We had the absolute best experience working with Caroline to plan our honeymoon in Switzerland! She went above and beyond from start to finish to make sure every detail of our trip was perfect. She was always incredibly responsive, patient, and happy to answer all of our questions or make any changes we needed along the way. Caroline put so much thought and effort into our itinerary, and the information, recommendations, and tips she provided made our trip so smooth and stress free. We... Read more

We had the absolute best experience working with Caroline to plan our honeymoon in Switzerland! She went above and beyond from start to finish to make sure every detail of our trip was perfect. She was always incredibly responsive, patient, and happy to answer all of our questions or make any changes we needed along the way.

Caroline put so much thought and effort into our itinerary, and the information, recommendations, and tips she provided made our trip so smooth and stress free. We honestly don’t think our honeymoon would have gone nearly as perfectly without her guidance and preparation.

Everything came together seamlessly, and we were able to fully enjoy our trip knowing that we had a well planned itinerary and someone we could rely on if we needed anything. We are so grateful for all of Caroline’s hard work and would absolutely recommend her to anyone planning a trip to Switzerland. She truly went above and beyond, and we couldn’t have asked for a better travel agent!

Hotel Reviews
Hotel Spinne Grindelwald
Grindelwald

Lovely hotel with amazing views. We loved the spa and infinity pool with the breathtaking views!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Alpen Resort Zermatt
Zermatt
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Sassa Hotel Residence & Spa
Lugano
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ameron Luzern Hotel Flora
Luzern
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Suisse Majestic, Autograph Collection
Montreux
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Self-guided day to Mount Rigi, the Queen of Mountains
Self-guided day to Mount Rigi, the Queen of Mountains
Lucerne

Incredible views and loved seeing all the cows at the top!

Quality of Experience
Guides, Drivers and Staff
Transport
Schilthorn - Piz Gloria
Schilthorn - Piz Gloria
Switzerland

This viewpoint was absolutely incredible. You are just completely surrounded by giant mountains and jagged peaks, it was incredible! We went inside and saw the James Bond museum which was fun! The cable car was even steeper than I expected but I loved it!

Quality of Experience
Guides, Drivers and Staff
Transport
Grindelwald First
Grindelwald First
Switzerland

This was probably our favorite day! Unfortunately we weren’t able to do any of the activities because the lines were just so long but we hiked to Bachalpsee lake which was the most incredible hike I’ve ever been on. It was just absolutely stunning and truly felt like you were in the sound of music.

Quality of Experience
Guides, Drivers and Staff
Transport
Gornergrat panoramic train (return day-ticket & Priority boarding)
Gornergrat panoramic train (return day-ticket & Priority boarding)
Switzerland

This was an incredible experience seeing the Matterhorn in person! We took the train up and sat on the right side to get the best views! Once we got up to the top we took the train a stop down to get to the reflecting lake which was incredible. From there we hiked all the way back down to Zermatt.

Quality of Experience
Guides, Drivers and Staff
Transport
Leisure time in Como from Lugano
Leisure time in Como from Lugano
Lugano

We took the ferry to Bellagio which was the cutest little town but sadly it rained the entire day.

Quality of Experience
Guides, Drivers and Staff
Transport
Harder Kulm (skip-the-line tickets) - From April to November
Harder Kulm (skip-the-line tickets) - From April to November
Switzerland

Absolutely stunning viewpoint! The color of the lakes you’re looking over is just insane!

Quality of Experience
Guides, Drivers and Staff
Transport
Fondue Gondola (To book in advance & to pay on-site)
Fondue Gondola (To book in advance & to pay on-site)
Switzerland

We really enjoyed this experience. I wasn’t too sure about it when it was booked but I am so so glad we ended up doing it. I’m not the biggest fan of fondue but this fondue was very good but the experience is what made it so memorable! The gondola was such a cozy vibe and the view of the mountains was beautiful. We got lucky and it rained when we were there so it was even cozier!

Quality of Experience
Guides, Drivers and Staff
Chillon Castle (Entrance tickets)
Chillon Castle (Entrance tickets)
Switzerland

We absolutely loved seeing this castle and read all about the history. Since the majority of our trip has been hiking adventures, this was a nice change!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Caroline Kennedy
Caroline
Caroline Kennedy
Local specialist in Lyon | Replied on Aug 29, 2026
Hi Michelle & Antonio, Thank you so much for taking the time to leave such a wonderful review. Your lovely words genuinely mean a great deal to me, and I’m so happy to know that your honeymoon was everything you had hoped for and that you were able to enjoy it without any stress.
Thank you as well for sharing your beautiful photos. It was such a pleasure to see some of the special moments from your trip and to see the itinerary come to life!
It was an absolute pleasure planning this journey...
Read more

Hi Michelle & Antonio,

Thank you so much for taking the time to leave such a wonderful review. Your lovely words genuinely mean a great deal to me, and I’m so happy to know that your honeymoon was everything you had hoped for and that you were able to enjoy it without any stress.
Thank you as well for sharing your beautiful photos. It was such a pleasure to see some of the special moments from your trip and to see the itinerary come to life!
It was an absolute pleasure planning this journey for you both, and I feel very fortunate to have played a small part in such an important and memorable occasion. I wish you both a lifetime of happiness together and many more wonderful adventures ahead.

Did 8 day London to Paris trip with family of...
France | Aug 1 - Aug 9, 2026

M
Martinez F.
Kansas City, MO | Reviewed on Aug 10, 2026
Did 8 day London to Paris trip with family of 4. Agency had arranged pick up from airport to hotel, which was nice that I did not have to worry about taxis scams. Hotels chosen were the Cumberland in London and Paris art hotel in Paris. Both were in the busy parts of town, which was what we asked for. Our activities were tailored to what we wanted. We did Tea bus tour, London eye, Tower London, Webmeister Abby and Madame Tussauds wax museum. It was nice to not to worry about getting... Read more

Did 8 day London to Paris trip with family of 4. Agency had arranged pick up from airport to hotel, which was nice that I did not have to worry about taxis scams. Hotels chosen were the Cumberland in London and Paris art hotel in Paris. Both were in the busy parts of town, which was what we asked for. Our activities were tailored to what we wanted. We did Tea bus tour, London eye, Tower London, Webmeister Abby and Madame Tussauds wax museum. It was nice to not to worry about getting ticket, making sure they are not sold out, how to buy, etc, as this was all taken care of for us.
Eurostar train to Paris was great and highly recommend, easier than plane.
In Paris we did Disneyland, Eiffel Tower, Cruise on Seine river, Louvre, and Notre dame. Had Sebastian as a tour guide for family friendly guided tour of Louvre was great, highly recommended if bringing young children. Again, didn't stress over tickets or times as Caroline, our travel agent, took care of this for us.

Hotel Reviews
The Cumberland
London

Great location in the City, amazing breakfast which was included, and staff very friendly. Food choices were wonderful in the hotel, and atmosphere was amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Paris Art Hotel Quartier Latin
Paris

This is smaller hotel, more private and intimate. In a wonderful location in Latin Quarter, easy to find food and shopping. Staff was wonderful and friendly, but also helpful with anything we needed. Had a hair drier that failed and immediately replaced. Room cleaned in timely fashion. Did not have rooms that connected and had only 1 bed rooms but they accommodated us well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
The London Eye
The London Eye
London

Must do in London activity. Very straight forward. Beautiful views.

Quality of Experience
Guides, Drivers and Staff
Transport
Louvre Museum Treasure Hunt
Louvre Museum Treasure Hunt
Paris

One of my favorite Family actives. Our Tour Guide Sebastian was wonderful, can tell he is very experienced. Kids were engaged the whole time. Highly recommend if wanting to do the Lourve with kids. Otherwise it is a mess of a place to go through without help.

Quality of Experience
Guides, Drivers and Staff
Transport
Tower of London (skip-the-line tickets)
Tower of London (skip-the-line tickets)
London

Tower of London and the Royal Family Jewels. So much history, it was fascinating to see it all. Lines were not a problem.

Quality of Experience
Guides, Drivers and Staff
Transport
Entrance Tickets: Disneyland Paris (1 day/2 parks)
Entrance Tickets: Disneyland Paris (1 day/2 parks)
France

Have been to all the Disneyland parks in America, so wanted to try this out. It is Magic Kingdom parks but Paris style. So much fun as always with Disney. Food was amazing, having French food. Rides are similar but unique in their own ways. Lines are similar to any Disney park. Stayed for fireworks show at night and had a blast

Quality of Experience
Guides, Drivers and Staff
Transport
Family cruise on the Seine
Family cruise on the Seine
Paris

The main river cruise that is next to Eiffel Tower. Ride when you want, runs every hour to half hour. It is 1 hour long but goes quick, nice view of city from the cruise.

Quality of Experience
Guides, Drivers and Staff
Transport
Westminster Abbey: entrance tickets
Westminster Abbey: entrance tickets
London

Fascinating place with so much history. Has free audio tour. Pack and tickets were sold out the day we went, so get them early.

Quality of Experience
Guides, Drivers and Staff
Transport
Pure Chocolate tour!
Pure Chocolate tour!
Paris

Walking tour of Paris with chocolate tasting stops. Must do for chocolate lovers.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Photo Shoot in Paris
Private Photo Shoot in Paris
Paris

1 hour photo session but went by really quick. Photos turned out great,.

Quality of Experience
Guides, Drivers and Staff
Transport
Skip-the-Line Eiffel Tower Summit Tickets
Skip-the-Line Eiffel Tower Summit Tickets
Paris

Tickets that get you to all the levels of the Eiffel Tower. Waiting was very minimal with these tickets.

Quality of Experience
Guides, Drivers and Staff
Transport
Peppa Pig Afternoon Tea London Sightseeing Bus Tour 🐷
Peppa Pig Afternoon Tea London Sightseeing Bus Tour 🐷
London

Fun bus tour with Peppa pig video at table with tea, snacks. Got to see many places in London.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Caroline Kennedy
Caroline
Caroline Kennedy
Local specialist in Lyon | Replied on Aug 21, 2026

Hi Leonel & Cliselda, thank you so much for your lovely review! It was a pleasure assisting your family and helping everything run smoothly during your time in London and Paris. I’m delighted you all had such a wonderful experience and returned home with many happy memories!

Switzerland 2026
Switzerland | Aug 1 - Aug 6, 2026

N
Nicole B.
Flagami, FL | Reviewed on Aug 09, 2026
Our trip to Zurich, Interlaken and Lucerne was amazing!! Our specialist, Caroline, was outstanding from the first time we made contact with her, to staying in touch with us during the planning of the trip, to being there for us during the trip and folllowing up with us after we returned home. Her suggestions helped us tremendously while planning and while we were traveling. Caroline was there for us any time we needed her. We especially loved our time in Interlaken. The views, beautiful... Read more

Our trip to Zurich, Interlaken and Lucerne was amazing!! Our specialist, Caroline, was outstanding from the first time we made contact with her, to staying in touch with us during the planning of the trip, to being there for us during the trip and folllowing up with us after we returned home. Her suggestions helped us tremendously while planning and while we were traveling. Caroline was there for us any time we needed her.

We especially loved our time in Interlaken. The views, beautiful little towns and awesome hikes we our favorites!!

Thank you Caroline and thank you KimKim! We will definitely be using your agency again!

Marc and Nicki Brustman

Local specialist: Caroline Kennedy
Caroline
Caroline Kennedy
Local specialist in Lyon | Replied on Aug 21, 2026

Nicki and Marc, reading this absolutely made my day! I loved working with your family and helping the three of you put together your journey through Switzerland. Knowing that you really enjoyed your trip is incredibly rewarding. Thank you for placing your trust in me and for taking the time to share such kind words. I hope Switzerland has left all three of you with some truly unforgettable family memories!

Everything worked well, except the “self-tour...
Germany | Jul 28 - Aug 1, 2026

S
Stephen p.
San Jose, CA | Reviewed on Aug 02, 2026
Everything worked well, except the “self-tour” of Rothenburg. While the app worked, it regularly did not and was very hard to use. Would not recommend it, nor permit another client to use it. The tour guide at Nuremberg was amazing. Overall a great experience. Read more

Everything worked well, except the “self-tour” of Rothenburg. While the app worked, it regularly did not and was very hard to use. Would not recommend it, nor permit another client to use it. The tour guide at Nuremberg was amazing. Overall a great experience.

Hotel Review
Hotel Sonne (Adult-only)
Rothenburg o.d.T.
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Caroline Kennedy
Caroline
Caroline Kennedy
Local specialist in Lyon | Replied on Aug 21, 2026

Thank you, Stephen, for your honest feedback. I’m sorry the Rothenburg self-guided tour was difficult to use, but I’m delighted you enjoyed the Nuremberg tour and had a great experience overall. It was a pleasure arranging your trip, and I hope you returned home with many wonderful memories of Germany.

Caroline was outstanding!
Switzerland | May 25 - Jun 5, 2026

Tony
Tony G.
Chicago, IL | Reviewed on Aug 01, 2026
Caroline was an excellent travel planning advisor for our recent trip to Switzerland! She listened to our requests and helped us customize an amazing experience for our family that took into account our unique requests and included many of the beautiful highlights in Switzerland. She helped us get all of the hotel and tickets that we needed and explained clearly how we would use them. When we decided we wanted to depart from Milan, she helped us make that happen too. She was flexible and... Read more

Caroline was an excellent travel planning advisor for our recent trip to Switzerland! She listened to our requests and helped us customize an amazing experience for our family that took into account our unique requests and included many of the beautiful highlights in Switzerland. She helped us get all of the hotel and tickets that we needed and explained clearly how we would use them. When we decided we wanted to depart from Milan, she helped us make that happen too. She was flexible and easy to get in touch with, even during our trip when we had questions. Everything went so smoothly! Overall it was a wonderful trip. Thank you Caroline!

Local specialist: Caroline Kennedy
Caroline
Caroline Kennedy
Local specialist in Lyon | Replied on Aug 21, 2026

Thank you so much, Tony and Susan, for such a wonderful review!
It was an absolute pleasure helping you plan your family’s trip to Switzerland.
I’m just delighted that everything went so smoothly for the three of you and that you had such an amazing experience together. Thank you again for trusting me with your trip, and I hope I’ll have the pleasure of helping you plan another adventure in the future!

Picture perfect
Switzerland | Jun 28 - Jul 11, 2026

Ash
Ash R.
Flowing Wells, AZ | Reviewed on Jul 21, 2026
We had a wonderful vacation! Caroline was very patient and helpful while planning. She was available all through the trip for questions and followed through immediately with a response. In one instance, Caroline went out of her way to help even though she had personal commitments. Her help was truly appreciated.
Some of the highlights was a hike in the Chamonix area, the bike ride in Lauterbrunnen and Junfraujoch. The views and experiences we had will stay with us for a long time.
The only...
Read more

We had a wonderful vacation! Caroline was very patient and helpful while planning. She was available all through the trip for questions and followed through immediately with a response. In one instance, Caroline went out of her way to help even though she had personal commitments. Her help was truly appreciated.
Some of the highlights was a hike in the Chamonix area, the bike ride in Lauterbrunnen and Junfraujoch. The views and experiences we had will stay with us for a long time.
The only feedback we have is, while traveling in Switzerland is very easy on the country’s public transportation, in some cities, it was quite a few changes of modes of transport. The notes/daily itinerary was a little confusing.
Aside from that, we had a memorable holiday in a beautiful country.

Hotel Reviews
Seehotel Hermitage
Lucerne

Great views. It’s right on the lake with easy access to the water and lounge chairs for hotel guests only.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sunstar Hotel & SPA Grindelwald
Grindelwald

Great views. Note, if you’re traveling in the summer, there is no AC. But they have table fans in the room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
NH Bern The Bristol
Bern
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Royal Plaza Montreux
Montreux,

It’s right on the lake and we had a great view. Walking distance from restaurants and boat docks.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Folie Douce Hôtel Chamonix - Mont-Blanc
Chamonix-Mont-Blanc

Great views. Note, if you’re traveling in the summer, there is no AC.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private guided visit of Chillon Castle
Private guided visit of Chillon Castle
Montreux
Quality of Experience
Guides, Drivers and Staff
Jungfraujoch, Top of Europe (tickets and seat reservation)
Jungfraujoch, Top of Europe (tickets and seat reservation)
Switzerland
Schilthorn - Piz Gloria
Schilthorn - Piz Gloria
Switzerland
Private E-bike tour Lauterbrunnen & Valley of 72 Waterfalls
Private E-bike tour Lauterbrunnen & Valley of 72 Waterfalls
Switzerland
Quality of Experience
Food
Guides, Drivers and Staff
Wine tasting with Swiss Cheese & Charcuterie in Chexbres Lavaux vineyards domain (30min by train from Montreux)
Wine tasting with Swiss Cheese & Charcuterie in Chexbres Lavaux vineyards domain (30min by train from Montreux)
Switzerland
Swiss Travel Pass - 2nd class
Swiss Travel Pass - 2nd class
Switzerland
Local specialist: Caroline Kennedy
Caroline
Caroline Kennedy
Local specialist in Lyon | Replied on Aug 21, 2026

Hi Ash and Ram, thank you so much for sharing your experience. Your feedback has been carefully taken into consideration and is genuinely appreciated. I’m delighted the three of you had such a memorable family holiday. It was lovely getting to know your family and being part of your adventure, and I would be very delighted to help the three of you plan another journey in the future!

Caroline did an outstanding job planning our ...
France | Jun 11 - Jun 14, 2026

T
Todd D.
Chicago, IL | Reviewed on Jun 22, 2026
Caroline did an outstanding job planning our trip to France. The entire planning experience was excellent from start to finish. She selected great activities, provided all the information we needed, and helped make our vacation truly memorable. The vouchers and travel documents she provided made every experience seamless and stress-free. Everything was well organized, and we always knew exactly where to be and what to expect. Thanks to Caroline’s expertise and attention to detail, we... Read more

Caroline did an outstanding job planning our trip to France. The entire planning experience was excellent from start to finish. She selected great activities, provided all the information we needed, and helped make our vacation truly memorable.

The vouchers and travel documents she provided made every experience seamless and stress-free. Everything was well organized, and we always knew exactly where to be and what to expect.

Thanks to Caroline’s expertise and attention to detail, we had a wonderful trip and were able to focus on enjoying France rather than worrying about logistics. I would highly recommend Caroline to anyone planning a trip to France. Her knowledge, organization, and service made all the difference.

Hotel Reviews
Warwick Hotel Reine Astrid
Lyon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Best Western Plus Carlton 4*
Annecy
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Commented cruise on Annecy Lake
Commented cruise on Annecy Lake
Annecy

We missed the first boat because it was not in the location stated on our voucher. We had to catch a later boat and be refunded by kimkim. Our specialist from kimkim was very flexible and helpful and arranged the refund, but leave extra time to find the correct boat. It was not.

Quality of Experience
Lyon: Guided Sightseeing Cruise
Lyon: Guided Sightseeing Cruise
Lyon
Quality of Experience
Guides, Drivers and Staff
Lyon: 2-Hour Pedicab Tour
Lyon: 2-Hour Pedicab Tour
Lyon

Here’s a polished review you can use: Our pedicab tour was one of the most enjoyable experiences of our trip. What stood out most was the exceptional knowledge of our driver. Early in the tour, he took the time to learn about our interests and quickly adapted the experience to focus on the things we wanted to see and learn about most. His flexibility and willingness to personalize the tour made all the difference. Rather than following a rigid script, he tailored the route and commentary to our interests while still providing a comprehensive overview of the city. We learned so much about the city’s history, culture, and landmarks, and his depth of knowledge was truly impressive. The tour was both educational and entertaining. Riding behind the bike was a fun and unique way to experience the city, allowing us to cover a lot of ground while enjoying the sights. If you’re looking for a personalized and informative way to explore the city, I highly recommend this pedicab tour. The combination of a knowledgeable guide, a customized experience, and a fun ride made it a highlight of our visit.

Quality of Experience
Guides, Drivers and Staff
Transport
Hard to find pick up spot.
Annecy Traditional Food Tour
Annecy Traditional Food Tour
Annecy
Quality of Experience
Here’s a review you can post: This food tour was so much more than I expected and ended up being one of the highlights of our trip. The food at all five stops was excellent, but what really made the experience special was our guide’s incredible knowledge. At each stop, the guide provided exceptional insight into the history, culture, and significance of the food and the establishments we visited. It wasn’t just a food tour—it felt like a comprehensive tour of the city itself. Along the way, we learned so much about the city’s history, architecture, and local culture. Our guide was engaging, knowledgeable, and passionate, making every stop interesting and memorable. The combination of outstanding food and a fascinating city tour created an experience that far exceeded our expectations. I highly recommend this tour to anyone visiting the area. It was an unforgettable experience and one of the best things we did on our trip.
Quality of Experience
Here’s a review you can post: This food tour was so much more than I expected and ended up being one of the highlights of our trip. The food at all five stops was excellent, but what really made the experience special was our guide’s incredible knowledge. At each stop, the guide provided exceptional insight into the history, culture, and significance of the food and the establishments we visited. It wasn’t just a food tour—it felt like a comprehensive tour of the city itself. Along the way, we learned so much about the city’s history, architecture, and local culture. Our guide was engaging, knowledgeable, and passionate, making every stop interesting and memorable. The combination of outstanding food and a fascinating city tour created an experience that far exceeded our expectations. I highly recommend this tour to anyone visiting the area. It was an unforgettable experience and one of the best things we did on our trip.
Guides, Drivers and Staff
Transport
Local specialist: Caroline Kennedy
Caroline
Caroline Kennedy
Local specialist in Lyon | Replied on Jun 23, 2026
Hi Todd, Your review absolutely made my day. Thank you for your incredibly kind words.
It was a pleasure helping shape this trip and bringing all the pieces together for you and Audra.
I’m so glad the itinerary, activities, and travel arrangements allowed you to simply enjoy the experience without having to think about the details along the way.
France has so many wonderful places to discover, and I’m thrilled that your journey was everything you hoped it would be.
Thank you for trusting...
Read more

Hi Todd,

Your review absolutely made my day. Thank you for your incredibly kind words.
It was a pleasure helping shape this trip and bringing all the pieces together for you and Audra.
I’m so glad the itinerary, activities, and travel arrangements allowed you to simply enjoy the experience without having to think about the details along the way.
France has so many wonderful places to discover, and I’m thrilled that your journey was everything you hoped it would be.
Thank you for trusting me with your travel plans and I hope this is just the first of many adventures together, as I look forward to helping you discover another corner of the world someday,

All the best,

Caroline