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Audrey Benezech

I was born in the south of France, a region lulled by the mild climate and rich in different cultures and traditions.
This diversity is what I look for when I travel. These differences that make us so close when we take the time to meet.
Thus, authenticity, local cultures often allied in France to food and wine, architecture, history, landscapes are as many elements present in my daily life as during my stays abroad.

What places and activities do you specialize in?

"Passionate, I have always wanted my clients to live their stays as real experiences.
In addition to the must-see sites, each destination is rich in local culture and little-known treasures. It is these diversities that I strive to include in each program, in order to offer authentic and unforgettable stays.
I regularly visit the different regions of France in order to find new inspirations to offer to my clients.
Moreover, my attraction for quality accommodation, for charm and authenticity, has led me to look for various hotel structures in order to meet the precise expectations of travellers.
For more than 10 years now, it has always been a real pleasure to share my knowledge and expertise in order to create for each traveller a stay that suits him or her!"

How did you get involved in travel?

"After several trips to alpine resorts, the idea of going to work in Asia always present in my mind as I fell in love with Asia a long time ago, I responded to the announcement of a tour operator based in New Delhi.
Hired after various interviews, I left for Delhi where I learned the job of a tailor-made travel consultant and incoming agent as we were organising tailor-made trips to India.
After 2 years in India, I continued this experience in Switzerland and then in Paris for several years before deciding to become expert on France as destination.
Today I organize tailor-made trips for foreign clients wishing to discover France and I love to make these trips unforgettable experiences!"

Please share a unique travel experience you will never forget.

"If I had to name just one experience, I would choose my stay in Sumatra. Passionate about animals, meeting the Orangutangs was one of my dreams. So in 2016 I went alone to the Sumatra jungle to do one of the most difficult but also one of the most motivating trek of my life, and this dream became one of the most beautiful days of my life."

Audrey is part of the following groups: France Travel Agents, France Family Travel Agents
Top itineraries and travel advice
Family itineraries
Road trip itineraries

Recent trip reviews for Audrey

I was nervous using the service at first and absolutely worth giving them a chance! Highly recommend Kim Kim and Audrey
France | Jul 13 - Jul 20, 2025

M
Melanie B.
Atlanta, GA | Reviewed on Jul 21, 2025
I was a little nervous using an online service that I had no previous knowledge of to book my "trip of a life time". I read reviews stating "they overcharge" for the cost of the rooms and tours --- maybe a little, but why shouldn't they? I would only expect that so that they can operate a business AND you are definitely paying for convenience. It is so well worth it! I did not have to think about much while on the trip other than enjoying our time. I would use their service again without... Read more

I was a little nervous using an online service that I had no previous knowledge of to book my "trip of a life time". I read reviews stating "they overcharge" for the cost of the rooms and tours --- maybe a little, but why shouldn't they? I would only expect that so that they can operate a business AND you are definitely paying for convenience. It is so well worth it! I did not have to think about much while on the trip other than enjoying our time. I would use their service again without hesitation.

We just returned from an amazing trip to France. We had 2 nights in Paris, 2 nights in Reims, and 2 nights Beaune with a final night in Paris before departing. Audrey was amazing to work with. She planned a trip with all of the things we requested. Our hotels were beautiful. The hotel the first 2 nights in Paris was a little small, but it was quaint, with very nice staff and in a great area. All of the hotels were in great locations and located within walking distance of many cafes, shopping and sites. The transfers from hotel to train stations/airport were absolutely seamless. We did not have to think about how were were getting anywhere -- it really made it so super easy to get around. We had 2 wonderful wine tours. The first in Reims/Champagne. Our guide Julie was superb. She was sweet, fun, and very knowledgeable. She made us feel like she knew us for years -- it was a very memorable day. Remy was our tour guide in Beaune -- his level of knowledge of wine and history was remarkable. He took us to many vineyards, thoroughly explained the region and the wine making process. Both tours provided tastings of fantastic wines. Highly Highly recommend.

Audrey, Merci Beaucoup! You are amazing.

Hotel Reviews
Hôtel Littéraire Marcel Aymé, BW Premier Collection
PARIS

Great area. Wonderful staff. Very small hotel. Rooms are very small. Great area of Paris to explore.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Just a little small.
Grand Hotel des Templiers
Reims

Beautiful older hotel. Absolutely gorgeous. Good location. Staff was great. Nice big hotel room and bathroom --though the shower head was a hand held and no hook to hang up high on the shower wall so you had to hold it. Awkward but not a huge deal. Would absolutely stay here again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Les Remparts Hôtels et Demeures Historiques
Beaune

Beautiful. Just beautiful. Very old building that is updated to common comforts. I can not express enough how beautiful it is. Family run and the staff were wonderful. Great location short walk into city center and near all the shopping, cafes and sites. Highly recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel Jardin de Cluny
Paris

Very beautiful hotel. The staff is wonderful here also. Super clean hotel, rooms are small but not uncomfortable by any means. Great location -- short walk to many cafes and shopping. Would stay here again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Jul 21, 2025

Dear Melanie,
Thank you for placing your trust in me. I’m delighted that you enjoyed your stay!
I hope you will come back. Many wines left to discover: Loire Valley, Rhône-Alpes, Provence, Occitanie, Bordeaux...
I wish you all the best.
Audrey

The most perfect of adventures
France | Jun 20 - Jul 3, 2025

mary jo
mary jo a.
Ashburn, VA | Reviewed on Jul 16, 2025
I can’t say enough about Audrey and the KimKim team. Everything about our mother/daughter French adventure was perfect. Audrey’s planning, attention to detail, and responsiveness was impeccable. She was able to construct a perfect itinerary to include our to do’s with suggestions of things that were better than we could have ever imagined. Her choice of hotels that were clean, centrally located, and small enough to allow us to experience the true French culture. From Our cooking class with... Read more

I can’t say enough about Audrey and the KimKim team. Everything about our mother/daughter French adventure was perfect. Audrey’s planning, attention to detail, and responsiveness was impeccable. She was able to construct a perfect itinerary to include our to do’s with suggestions of things that were better than we could have ever imagined. Her choice of hotels that were clean, centrally located, and small enough to allow us to experience the true French culture. From Our cooking class with Veronique in Paris, timing our stay in Provence to see the lavender in full bloom, organized activities and free time to relax, Audrey allowed us the perfect grand adventure in her beautiful country. We will be back for sure and plan on using kimkim for all our future adventures!♥️

Hotel Reviews
Hôtel Saint-Louis Marais
Paris
Authenticity & Character
Location
Very walkable to tourist jighlights
Staff
Cleanliness & Comfort
Le Mas des Tourterelles
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Clos du Petit Jesus
Cassis

Rodolphe and Catherine were wonderful hosts. Their place is beautiful! Rodolphe was so thoughtful having wine and snacks for us after our 3 hour paddle boarding adventure. So thoughtful! He seemed to think of everything

Authenticity & Character
The place was gorgeous and the hosts were so welcoming
Location
Very walkable
Staff
Rodolphe is incredible
Cleanliness & Comfort
La Ferme Rose - Hôtel de charme
Moustiers-Sainte-Marie
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel West End
Nice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Langlois
Paris
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cooking class with a Chef
Cooking class with a Chef
Paris

Veronique was so kind! We had so much fun playing in her kitchen

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit of Orsay Museum with audioguide
Visit of Orsay Museum with audioguide
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Occitane factory
Occitane factory
France
Quality of Experience
Guides, Drivers and Staff
Transport
Discovery tour of Paris by vintage 2CV car
Discovery tour of Paris by vintage 2CV car
Paris

Matthew made the tour so fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Seine river cruise
Seine river cruise
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Visit of Sainte-Chapelle
Visit of Sainte-Chapelle
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Unveiling Masterpieces at the Louvre Museum
Unveiling Masterpieces at the Louvre Museum
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Perfume creation workshop in Grasse
Perfume creation workshop in Grasse
France

So much fun!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Jul 16, 2025

Bonjour Mary Jo,

Thank you for taking the time to share your feedback about your trip. I'm glad you had a great stay with your daughter and that you enjoyed the experiences. I’ll pass on your feedback to Rodolphe — I’m sure it will make him very happy. Wishing you all the best, and I remain at your disposal for future adventures in France!
Audrey

Audrey, our trip to France was incredible. T...
France | May 23 - Jun 13, 2025

Alan
Alan H.
Seattle, WA | Reviewed on Jun 16, 2025
Audrey, our trip to France was incredible. Thank you for everything you did to make it happen. We always felt you had our backs while we were traveling. You were excellent to work with. I would definitely use KimKim again and will recommend KimKim to others. We were especially pleased when you solved our train problems while we were traveling to Nice. You were watching out for us. Read more

Audrey, our trip to France was incredible. Thank you for everything you did to make it happen. We always felt you had our backs while we were traveling. You were excellent to work with. I would definitely use KimKim again and will recommend KimKim to others. We were especially pleased when you solved our train problems while we were traveling to Nice. You were watching out for us.

Hotel Review
Boutik Hotel 3*
Annecy

The Boutik Hotel 3 was very traditional, quite comfortable and perfectly located by the town square. The staff were very friendly and the breakfasts were very French. We loved staying here and would stay here again.

Authenticity & Character
It was an old, remodeled orphanage that is rich in history.
Location
It is right next to the town center and very close to the waterfront.
Staff
The main staff who prepared the breakfasts was so kind.
Cleanliness & Comfort
It was just super comfy and so perfectly located .
Activity Reviews
Day excursion to Cannes, Grasse and Saint-Paul-de-Vence
Day excursion to Cannes, Grasse and Saint-Paul-de-Vence
France

The tour wasn't your classic tour with the tour guide explaining history, etc, as you move thru a town, the country side, etc., Essentially, the driver explained a few things as we drove to our destination, then he let us out of the car and said we were on our own to explore the cities with limited time to do so. Also, "Victor" , one of our drivers in Nice, was impatient and somewhat rude. I would suggest not using him again.

Quality of Experience
Whatever we experienced, it was through our own efforts. Victor wasn't very helpful.
Guides, Drivers and Staff
Victor was quite impatient and somewhat rude. He drove too fast.
Transport
Don't use Victor. Set expectations regarding the nature of the "tour".
1-day Mont Blanc Multipass
1-day Mont Blanc Multipass
France

Must do. the Multipass allowed us to really enjoy the Chamonix surroundings.

Quality of Experience
Aiguille Du Midi was such an incredible experience. It is amazing to see such engineering work merged with such a challenging environmental component
Guides, Drivers and Staff
Transport
The connections were quite good.
Day excursion to Monaco, Monte-Carlo and Eze
Day excursion to Monaco, Monte-Carlo and Eze
Nice

Good driver, but the tour was mostly on your own.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Jun 18, 2025

Hi Alan,
Thank you for your feedback., I was happy to organise this trip! However, I'm sorry that the excursions on the Côte d'Azur did not live up to your expectations, and I take note of your feedback regarding Victor's guidance. I will get in touch with them. I wish you all the best and remain available should you consider revisiting us in France!
Audrey

Bob's comments:Our local specialist, Audrey ...
France | May 13 - May 28, 2025

A
Alicia L.
San Jose, CA | Reviewed on Jun 11, 2025
Bob's comments:
Our local specialist, Audrey did a great job. This saved us a lot of time in planning our trip. She was patient and helped us with all the details from a local perspective. Our tour of Normandy with guide Francis was one of the most memorable days on this trip. His in-depth knowledge and personal accounts of events around D-day were very interesting and sobering.
Alicia's comments:
Audrey did a wonderful job of working with us to plan a memorable trip to France....
Read more

Bob's comments:
Our local specialist, Audrey did a great job. This saved us a lot of time in planning our trip. She was patient and helped us with all the details from a local perspective. Our tour of Normandy with guide Francis was one of the most memorable days on this trip. His in-depth knowledge and personal accounts of events around D-day were very interesting and sobering.
Alicia's comments:
Audrey did a wonderful job of working with us to plan a memorable trip to France. She was incredibly patient with my suggestions and changes while creating our itinerary. All of the sights we saw were wonderful, memorable, and unforgettable. She chose some towns that I hadn't heard about before and I'm so glad. Her suggestions for activities and sightseeing were perfect. I enjoyed the lodgings she chose. Many were centrally located and we were able to walk to most of our activities and meals. Having breakfast included was perfect. And being picked up at the Orly Airport and taken to the train station was wonderful and so helpful. We've never done that before.
Some small suggestions:
It would have been good to have a little more information about parking availability for our lodging and about toll road cost. Also, for the last two lodgings in Bayeux and Giverny, we ended up staying at a different location and address than was listed on the itinerary, so it was a bit confusing. In hindsight, I would have chosen to drop off our rental car in or near our last stay in Giverny and take the train to Orly Airport. The car return signage at Orly Airport was minimal, small, hard to see, and it took a long time to find the drop off location.

Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Jun 12, 2025

Bonjour Alicia, Bonjour Bob,

Thank you so much for your feedback. I'm glad to hear that you had a great stay. However, I'm sorry for the confusion regarding the accommodation addresses in Bayeux and Giverny — I will make sure to correct that. I’ve also taken note of your comments about the parking. Thank you for pointing out these issues; your feedback will help us improve our services.
I wish you all the best.
Audrey

Paris is beautiful. Impressed with the old bu...
France | May 22 - May 30, 2025

Thakor
Thakor P.
Marlborough, MA | Reviewed on Jun 07, 2025

Paris is beautiful. Impressed with the old building architecture. Amboise visit was great. Chateaus are very intersting

Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Jun 09, 2025

Dear Thakor,
I am glad you like Paris and Amboise. Hope you enjoyed the concert at the Sainte Chapelle also!
We look forward to welcoming you again.
Audrey

We had the most spectacular time! So many hid...
France | May 20 - May 26, 2025

N
Noelle S.
Newark, NJ | Reviewed on May 27, 2025
We had the most spectacular time! So many hidden gems and experiences. Our favorite was shopping in the market and cooking a local provençal meal. Read more

We had the most spectacular time! So many hidden gems and experiences. Our favorite was shopping in the market and cooking a local provençal meal.

Hotel Reviews
Aquabella Hotel & Spa
Aix en Provence

Aquabella Hotel & Spa was great. Just like our first hotel, we had a lovely experience here without any issues. The service was very accommodating and helpful throughout our stay.

Lamartine Residence
Nice

Our stay at the Lamartine Residence was fantastic. There was a bit of a mix-up when we arrived as they thought we were a party of six, so there were extra cots in the room. But they handled it smoothly and promptly removed the extra beds after we clarified we were only three. The staff went above and beyond with their customer service, making our stay enjoyable and welcoming. The room was super awesome and perfect for our needs.

Activity Reviews
Morning food and wine tour
Morning food and wine tour
Nice

The morning food and wine tour in Nice was incredibly well done. Though it turned into a long day combined with our visit to Monaco, the guide was fantastic and took excellent care of us. I've been on several food tours before, but this one stood out and was very rewarding.

Self-guided tour to Gigondas and Châteauneuf-du-Pape
Self-guided tour to Gigondas and Châteauneuf-du-Pape
France

The self-guided tour to Gigondas and Châteauneuf-du-Pape was mostly enjoyable. Unfortunately, we ended up visiting on a Sunday, when many places were closed. It might have been better to explore the area on a Saturday to fully appreciate all it has to offer. Despite this, I understand the timing due to the travel distance from Aix-en-Provence. It was still a worthwhile experience.

Market visit and Provençal Cooking Class in Aix-en-Provence
Market visit and Provençal Cooking Class in Aix-en-Provence
Aix-en-Provence
Guided visit of Commanderie de Peyrassol and Lunch at "Chez Jeannette"
Guided visit of Commanderie de Peyrassol and Lunch at "Chez Jeannette"
Flassans-sur-Issole
Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Jul 30, 2025

Dear Noelle,

I am so, so happy you enjoyed your holidays in the South of France. We are always happy to offer unique experiences, but it’s also thanks to your open-mindedness that we’re able to do so, and for that, I thank you! I wish you all the best for the future and remain at your disposal for new adventures in France!
Audrey

Audrey put together an amazing vacation in France!
France | May 3 - May 14, 2025

Richard
Richard V.
Chicago, IL | Reviewed on May 17, 2025
Working with Audrey made it easy to plan and customize our trip.
She listened to our proirities and her selections were perfect.
Hotels and their locations were perfect for our exploring each location.
All the transportation, limos and train rides, were perfect, on time and seemless.
The itinerary we easy to follow with times and tours /tickets made it worry free.
Our three guides - V, Delphine and Mathilda(2) were excellent, Knowledgable, and fun to travel with.
We have done... Read more

Working with Audrey made it easy to plan and customize our trip.
She listened to our proirities and her selections were perfect.
Hotels and their locations were perfect for our exploring each location.
All the transportation, limos and train rides, were perfect, on time and seemless.
The itinerary we easy to follow with times and tours /tickets made it worry free.
Our three guides - V, Delphine and Mathilda(2) were excellent, Knowledgable, and fun to travel with.

We have done many international vacations, and we would definetly use kimkim again and give them our strongest recommendation .

Rich and Bev.

Hotel Reviews
Le 9Hotel Opera
Paris

good location, friendly staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Phénix Hôtel
Lyon

Great location, good breakfast, big room

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Le Lion d'Or et restaurant la Table du Lion
Bayeux

great location, big breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel de l’Horloge
Avignon

Wow great location,!!!! great breakfast!! Big rooms

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Seine river cruise
Seine river cruise
Paris

Great cruise, but speaker near us did not work and too over crowded.

Quality of Experience
Guides, Drivers and Staff
could not hear guide in speaker
Transport
Visit of Sainte-Chapelle
Visit of Sainte-Chapelle
Paris

Beautiful chapelle.

Quality of Experience
Guides, Drivers and Staff
Transport
Unveiling Masterpieces at the Louvre Museum
Unveiling Masterpieces at the Louvre Museum
Paris

Amazing museum, the building is a work of art. The nintendo audit guide and cumbersome and difficult to use.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-day visit of D-day beaches - U.S. sector (small group tour)
Full-day visit of D-day beaches - U.S. sector (small group tour)
Bayeux

Our guide V, was amazing/ knowledgable, etc.

Quality of Experience
Guides, Drivers and Staff
Transport
A day at the Mont Saint Michel with a small group
A day at the Mont Saint Michel with a small group
Bayeux

Incredable site, our guide V same again terrific.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided tour of the Traboules
Guided tour of the Traboules
Lyon

Delphine was an excellent guide . Very knowledgeable and personable. She really knew all the history of Lyon.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit of City of Popes and Pont d'Avignon
Visit of City of Popes and Pont d'Avignon
France

Amazing place , great history

Quality of Experience
Guides, Drivers and Staff
Transport
Roman History tour in Nîmes, Uzès, Pont du Gard & Orange
Roman History tour in Nîmes, Uzès, Pont du Gard & Orange
Avignon

Great full day with Mathilda! Each location was terrible Nimes was my favorate

Quality of Experience
Guides, Drivers and Staff
Visit Arles, Saint-Rémy de Provence and Les-Baux-de-Provence
Visit Arles, Saint-Rémy de Provence and Les-Baux-de-Provence
Avignon

Great roman building / history Mathilda our guide was great

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on May 25, 2025

Bonjour,

Thank you for your feedback — it was a pleasure helping you plan this trip. I look forward to introducing you to more beautiful regions of France in the future.
I wish you all the best,
Audrey

Awesome trip to Paris & Normandy
France | Apr 22 - May 2, 2025

Mary
Mary V.
Newark, NJ | Reviewed on May 12, 2025
We had an amazing 11 day trip to France. Audrey was an enormous help in planning our itinerary. We spent 5 nights in the Normandy Region, which enabled us to visit Lisieux, the D-Day/World War II Memorials & Beaches, Mont Saint Michel, Eteratat and Honfleur. From there we took the train to Paris and spent 5 more nights. With Audrey’s assistance we enjoyed a cruise on the Sienne and wonderful tours of the Louvre, Monet’s Garden, Versailles, the Montmarte District and even a food tour of the... Read more

We had an amazing 11 day trip to France. Audrey was an enormous help in planning our itinerary. We spent 5 nights in the Normandy Region, which enabled us to visit Lisieux, the D-Day/World War II Memorials & Beaches, Mont Saint Michel, Eteratat and Honfleur. From there we took the train to Paris and spent 5 more nights. With Audrey’s assistance we enjoyed a cruise on the Sienne and wonderful tours of the Louvre, Monet’s Garden, Versailles, the Montmarte District and even a food tour of the San Germain/Latin District. We could not have asked for a more wonderful trip to France and would highly recommend Kim Kim Tours to anyone seeking a highly memorable vacation.

Hotel Review
Grand Hotel du Luxembourg
Bayeux
Authenticity & Character
Hotel staff was very hospitable and helpful
Location
Within walking distance to everything while staying in Bayeux.
Staff
Cleanliness & Comfort
Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on May 12, 2025

Dear Mary,

Thank you so much for your feedback.
I’m delighted to hear you had a wonderful stay in France. It was truly a pleasure for me to organize your trip. I look forward to welcoming you back to France!
I wish you all the best,
Audrey

Recommend for First Time International Travelers
France | Mar 22 - Mar 29, 2025

L
Laura B.
Chicago, IL | Reviewed on Apr 26, 2025
I've never traveled overseas, and KimKim gave me the help and confidence I needed to get past my concerns of traveling internationally (all the unknowns!) in order to make the trip actually happen. Audrey was very helpful and answered many, many questions. I recommend KimKim to first time international travelers especially. There were a couple of minor issues, but Audrey was very prompt with her support. Read more

I've never traveled overseas, and KimKim gave me the help and confidence I needed to get past my concerns of traveling internationally (all the unknowns!) in order to make the trip actually happen. Audrey was very helpful and answered many, many questions. I recommend KimKim to first time international travelers especially. There were a couple of minor issues, but Audrey was very prompt with her support.

Hotel Reviews
Apartements du Louvre - Le Marais
Paris

Location was great and the room was nice. The apartment was clean. The balcony was cute and such a nice Parisian touch. The location was near a grocery store and subway station. Had some trouble with the dishwasher and the washing machine had a learning curve (the directions provided didn't match the unit). I would recommend this accommodation.

Authenticity & Character
Parisian balcony!
Location
Close to subway and grocery store. Charming area.
Staff
A little confusion about the prepayment with the travel agent, but everyone was kind.
Cleanliness & Comfort
It was clean and had enough fresh towels.
Vancouver Studio
London

Friendly staff, regular housekeeping, lots of space for the family. Appreciated having a kitchen in the unit as well.

Authenticity & Character
The private garden for our room was a nice touch.
Location
Close to a grocery store and subway.
Staff
Everyone was helpful and we enjoyed the candy dish!
Cleanliness & Comfort
Loved the daily offer of housekeeping in an apartment setting. It was nice to have fresh towels and beds made.
Activity Review
Seine river cruise
Seine river cruise
Paris

We couldn't find where this tour started. We tried on two different occasions. We spoke with a representative at the address we were given by our travel agent who told us to "walk 15 minutes that way and cross the bridge." We walked for a long time and never found it. It was very disappointing. Never got on a boat. We also couldn't find a schedule to try to time our arrival (not that we could find the boat anyway).

Quality of Experience
Guides, Drivers and Staff
A specific address and time of rides.
Transport
Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Apr 28, 2025

Dear Laura,

It was a pleasure to organise this trip for your family, and I’m delighted that you enjoyed your stay. I am truly sorry about the Seine River cruise. Please don’t hesitate to visit us again — perhaps next time in the south of France!
I wish you all the best,
Audrey

Audrey Benezech took all our requests and put...
France | Mar 27 - Apr 9, 2025

M
Mike F.
Denver, CO | Reviewed on Apr 12, 2025

Audrey Benezech took all our requests and put together pretty much exactly what we wanted. A nice hotel in Avignon, small group tours each day, all the tour guides were excellent. only small thing that could have helped was when we needed to cancel a tour one day, by the time we figured out to put 011 with the number listed it was a bit late.
Audrey also helped by getting our train tickets for us, so everything was covered.

Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Apr 14, 2025

Dear Mike,

Thank you for your feedback. I am sorry you had to cancel a tour cause of the flu, I hope you are feeling better.
I am happy you enjoyed your stay.
All the best.
Audrey