Company Logo for Beau Voyage
Specialists
Reviews for Beau Voyage
Traveler Photos

Beau Voyage

Beau Voyage is your travel specialist to organise the best trip to France, from Paris to Nice and Chamonix, Bordeaux to Strasbourg, and places you have never heard of: Camargue, Arcachon, Gorges du Verdon, Morbihan gulf...
We carefully select all our partners, in order to provide the best services to our customers.
We know our local guides and work with them because they are passionate about their destination, professional, always have great tips to share and adjust to our customers’ requirements.
We make sure that the hotels are centrally located, the staff friendly and helpful, and we prefer to recommend boutique hotels.
The drivers we work with are punctual, know their way around and might even share a few tips with you.
Overall, all the itineraries we suggest are 100% custom-made. They include experiences with our local experts, whether it be cultural, gastronomy, adventure, fashion…
Our experience in travel industry, along with a great knowledge of our destination, make us a relying partner to create your trip and accompany you during your vacation.

Beau Voyage is part of the following groups: France Travel Agents

Featured trips & expertise

Top itineraries and travel advice
Family itineraries
Luxury itineraries
Honeymoon itineraries

Recent Trip Reviews for Beau Voyage

Amandine made the original arrangements. Audr...
France | Sep 1 - Sep 15, 2026

Gail
Gail K.
Los Angeles, CA | Reviewed on Sep 16, 2026
Amandine made the original arrangements. Audrey helped with later arrangements including dealing with our one day airline arrival delay. Both were very prompt and helpful in responding b Read more

Amandine made the original arrangements. Audrey helped with later arrangements including dealing with our one day airline arrival delay. Both were very prompt and helpful in responding b

Hotel Reviews
Hotel Langlois
Paris

Old style and needs upgrade of furnishings. Felt musty

Authenticity & Character
Location
Access to metro convenient. Some restaurants nearby
Staff
Cleanliness & Comfort
Mercure Périgueux Centre
Périgueux

Location between old Medieval town and Roman ruins was perfect for us. Also many restaurants in cute plazas nearby. Staff accommodated our difficult parking situation

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boutique Hotel Le Clos Huguerie
Bordeaux

Good location and lovely patio out back.

Authenticity & Character
Location
Near old town sites
Staff
Cleanliness & Comfort
Activity Reviews
Rouffignac Cave (Entrance Tickets Included)
Rouffignac Cave (Entrance Tickets Included)
France
Day excursion by train to Giverny and visit of Monet’s Garden
Day excursion by train to Giverny and visit of Monet’s Garden
France
Unveiling Masterpieces at the Louvre Museum
Unveiling Masterpieces at the Louvre Museum
Paris
Private Notre-Dame Visit
Private Notre-Dame Visit
Paris

Guide Sonali was delightful and informative

Quality of Experience
Trip was tailored to our specific needs, especially as related to our desire to see the prehistoric art in caves. We also visited the small city of Perigueux which is apparently not often visited by Americans and found the people extremely friendly and helpful
Guides, Drivers and Staff
Transport
We used all the various rail, transportation in Paris and found it extremely easy to use for non-French speakers
Visit Font-de-Gaume cave (Entrance Tickets Included)
Visit Font-de-Gaume cave (Entrance Tickets Included)
France
Local specialist: Amandine Fastre

An Amazing French Get Away
France | Aug 30 - Sep 7, 2026

Dylan
Dylan T.
Australia | Reviewed on Sep 15, 2026
Had an amazing time in France. The trip Alexia put together was incredible. When I needed to make a few changes while on the trip Alexia was super helpful and help sort everything while I was out enjoying the activities and sights we had planned on the day, so I didn’t have to stress. Staying the night on Mont St-Michel and experiencing it after the flocks of tourists died down was incredible! Also fell in love with Bordeaux would definitely go back. Read more

Had an amazing time in France. The trip Alexia put together was incredible. When I needed to make a few changes while on the trip Alexia was super helpful and help sort everything while I was out enjoying the activities and sights we had planned on the day, so I didn’t have to stress.

Staying the night on Mont St-Michel and experiencing it after the flocks of tourists died down was incredible! Also fell in love with Bordeaux would definitely go back.

Hotel Reviews
Le Boutique Hotel & Spa
Bordeaux
Authenticity & Character
Location
Right in the historical center of Bordeaux and with designer stores and stunning cafes and landmark at your doorstep.
Staff
The staff here are amazing, casual but friendly team that work together to looks after guests. Nothing is too difficult and they are super proactive and thoughtful.
Cleanliness & Comfort
Rooms are presented beautifully and everything was immaculate.
Mercure La Rochelle Vieux-Port
La Rochelle
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Best Western le Vinci 3*
Amboise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Originals City, Hôtel Chantecler
Le Mans
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Auberge Saint-Pierre
LE MONT-SAINT-MICHEL
Authenticity & Character
Staying in a Mont St Michel residence couldn’t be anything but Authentic. Definitely recommend over staying near the information centre or main town on the mainland. Just pack light and leave what you don’t need in the car to make getting around easier.
Location
Amazing location being on the island and being able to have view from the top of the village looking back over the main streets, rooftops and coastline.
Staff
Cleanliness & Comfort
Activity Reviews
A day at the Mont Saint Michel with a small group - Meet us there
A day at the Mont Saint Michel with a small group - Meet us there
Saint-Malo
Quality of Experience
Guides, Drivers and Staff
Transport
Martell Cognac - A unique experience
Martell Cognac - A unique experience
France
Quality of Experience
Guides, Drivers and Staff
Transport
A Taste of Saint-Émilion – Afternoon
A Taste of Saint-Émilion – Afternoon
Bordeaux
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alexia Saint-Haont
Alexia
Alexia Saint-Haont
Local specialist in Montpellier, South of France | Replied on Sep 16, 2026

Dylan, thank you so much for this wonderful review! I'm so glad everything came together smoothly and that you got to fully enjoy the trip we planned, especially those special moments at Mont Saint-Michel and falling for Bordeaux.

It was a real pleasure putting this trip together for you, and I'd love to help plan your next adventure in France whenever you're ready. Thank you again!

Thank you Audrey
France | Aug 25 - Sep 5, 2026

Brenda
Brenda W.
Flagami, FL | Reviewed on Sep 07, 2026
We had a few issues with the vehicle scheduling and pick ups. Had 2 different drivers assigned to us on the final day to the airport.
We were very pleased with the tours and tour guides that were set up. All of our guides were very knowledgeable and very personable. The gourmet food tour in Saint Germaine was excellent as was half day wine tour.
We had an issue in getting off the train for Bayeaux, not knowing the stop was for 2 minutes. We did not make it off in time and rode to the...
Read more

We had a few issues with the vehicle scheduling and pick ups. Had 2 different drivers assigned to us on the final day to the airport.
We were very pleased with the tours and tour guides that were set up. All of our guides were very knowledgeable and very personable. The gourmet food tour in Saint Germaine was excellent as was half day wine tour.
We had an issue in getting off the train for Bayeaux, not knowing the stop was for 2 minutes. We did not make it off in time and rode to the next stop and took the next train back to Bayeaux. The driver then had to come back and pick us up. It all worked out in the end.
All the hotels were worked really well as far as location. It is a real pain when you can't check into a hotel until late afternoon though. In Bayeaux we had to drag our luggage around town to find a restaurant open because the owner was not on site since we were later getting there from the train station. That was bad.

But we are very pleased with the bookings and we were always able to get a hold of someone for assistance when needed. All in all, a very good experience.

Hotel Reviews
Hôtel Littéraire Marcel Aymé, BW Premier Collection
PARIS

We were only there for 1 night so it suited the situation. Would not want to spend any more nights than that. The room was extremely small. So was the bathroom, shower, and toilet. Location was good for walking around Montmartre. Close to sites and eateries.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Clos du Château
Amboise

This was a wonderful set up. Separate buildings for the suite.s The remodeling really makes the bathroom facilities very pleasant to use. Nice walk in shower. Very clean. The hostess is very personable and seems to take great pride in their Guest House. Check in was not until 5, but she had our room ready for us when we got there. Great location to see the town central and restaurants. Would highly recommend

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Petit Matin
Bayeux

The breakfast was amazing. The room and bathroom were clean except for the bedroom floor needed to be dust mopped as there was dust and dust bunnies around the sofa and table/chairs.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
dust mop the floor. The tub is a high step in, but there's not much you can do about that.
L'Empire
Paris

Very good breakfast. Room was a good size. The way the shower is set up it gets water all over the floor. Staff was very helpful. Location was spot on.

Authenticity & Character
Location
It is within walking distance to all the sites that we wanted to see.
Staff
Cleanliness & Comfort
Activity Reviews
Guided visit of Montmartre
Guided visit of Montmartre
Paris

Our guide, Sonali, was a lovely hostess. Very knowledgeable and very pleasant during our 2 hour walking tour.

Quality of Experience
Guides, Drivers and Staff
Caves Ambacia - Visit & wine tasting
Caves Ambacia - Visit & wine tasting
Amboise

We ended up walking to the winery.

Quality of Experience
Guides, Drivers and Staff
Seine River Cruise
Seine River Cruise
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Half-day winetour
Half-day winetour
France

The tour guide was very knowledgeable and made the trip a lot of fun. Great to see 2 totally different types of wineries.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit of the Eiffel Tower (3rd floor)
Visit of the Eiffel Tower (3rd floor)
Paris
Quality of Experience
Loire Valley Châteaux Day Trip with Lunch
Loire Valley Châteaux Day Trip with Lunch
France

Our guide was very knowledgeable and enjoyable during the tours.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
A day at the Mont Saint Michel with a Small Group
A day at the Mont Saint Michel with a Small Group
Bayeux

We ended up having the same guide that we had the day before to D-day tour. Again, very knowledgeable and personable.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-day visit of D-day beaches - U.S. sector, with a Small Group
Full-day visit of D-day beaches - U.S. sector, with a Small Group
Bayeux

Our guide was so knowledgeable about the history. Made the driving around to each site very pleasant.

Quality of Experience
Guides, Drivers and Staff
Transport
Unveiling Masterpieces at the Louvre Museum
Unveiling Masterpieces at the Louvre Museum
Paris

Our hotel was 3 blocks away so it was very easy and convenient to get to. The Louvre Museum is amazing.

Half-Day Visit to the Royal Versailles with Private Transfers
Half-Day Visit to the Royal Versailles with Private Transfers
Paris

Our driver was excellent. Dropped us off and was there when we finished.

Quality of Experience
Guides, Drivers and Staff
Transport
Gourmet food tour in Saint-Germain-des-Prés
Gourmet food tour in Saint-Germain-des-Prés
Paris

Our guide was outstanding. She had a good rapport with the businesses that we went to for tastings. She was very relatable and personable. She put together a great little lunch for us. Totally enjoyed the tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Sep 09, 2026
Dear Brenda, Thank you so much for taking the time to share such detailed feedback with us — it truly means a lot, and it helps us keep improving. We're so glad to hear you enjoyed the tours and guides so much, especially the gourmet food tour in Saint-Germain and the half-day wine tour. Our guides will be delighted to hear such kind words! That said, we're sorry for the bumps along the way. Having two different drivers show up for your airport transfer on the final day should not have... Read more

Dear Brenda,

Thank you so much for taking the time to share such detailed feedback with us — it truly means a lot, and it helps us keep improving.

We're so glad to hear you enjoyed the tours and guides so much, especially the gourmet food tour in Saint-Germain and the half-day wine tour. Our guides will be delighted to hear such kind words!

That said, we're sorry for the bumps along the way. Having two different drivers show up for your airport transfer on the final day should not have happened, and we understand how confusing and frustrating that must have been. We're also sorry about the mix-up at the Bayeux train stop. Had we known you would be delayed, we would have asked the B&B owner to wait for you. We're sorry that, arriving later than planned and after a long day of travel, you found no one there to welcome you, luggage in tow. That's exactly the kind of moment we want to spare our guests.

Please know we're taking this feedback seriously and looking at how we can avoid these kinds of hiccups for future travelers.

Thank you again for your trust and for such an honest, thoughtful review. We do hope to welcome you back on another trip in the future!

Warm regards,
Audrey

Exceptional planning
France | Aug 12 - Aug 19, 2026

Michelle
Michelle W.
Atlanta, GA | Reviewed on Aug 29, 2026
We had the most seamless experience working with Lucy and Audrey for our trip to France. They went above and beyond and catered our family's interest and timing to plan the best excursions. The transportation to/from every activity was extremely professional. We were blown away with everything and look forward to using Kim Kim in planning any trip.
Thank you so much for planning the most memorable trip.
Read more

We had the most seamless experience working with Lucy and Audrey for our trip to France. They went above and beyond and catered our family's interest and timing to plan the best excursions. The transportation to/from every activity was extremely professional. We were blown away with everything and look forward to using Kim Kim in planning any trip.
Thank you so much for planning the most memorable trip.

Activity Reviews
Half-day private Sailing Tour of the Lérins Islands
Half-day private Sailing Tour of the Lérins Islands
Cannes
Quality of Experience
Guides, Drivers and Staff
Transport
Night adventure aboard an authentic sidecar to uncover Paris, the city of light
Night adventure aboard an authentic sidecar to uncover Paris, the city of light
Paris
Quality of Experience
Guides, Drivers and Staff
Seine River Cruise
Seine River Cruise
Paris

Could not understand the guide. Do not do this in a heat wave in France.

Visit of the French Riviera Countryside and wine tasting
Visit of the French Riviera Countryside and wine tasting
France

Loved our driver and the vineyard we visited.

Private Gourmet Walking Tour of Old Town Nice
Private Gourmet Walking Tour of Old Town Nice
Nice

Our tour guide had so much personality and great stories and history of Nice.

Unveiling Masterpieces at the Louvre Museum
Unveiling Masterpieces at the Louvre Museum
Paris
Transport
Private Notre-Dame Visit
Private Notre-Dame Visit
Paris

Our guide was very knowledgable. Look forward to going back when renovations are complete.

Local specialist: Lucie Rousseau

Luxury Kayak trip in France.
France | Jul 2 - Jul 14, 2026

C
Chris M.
Los Angeles, CA | Reviewed on Jul 15, 2026
We wanted a very specific type of trip. Kayaking some calm rivers in France, going from town to town and staying in luxury accomodations and having everyting taken care of for us. All we wanted to do was get placed in a kayak and paddle and enjoy the peace and beauty of a river, and for others to take care of the rest.
I called a lot of places- and the ONLY one who could do anyting was Amadine.
She took care of everything, a remarkable two week adventure. 5 days on the rivers, and the...
Read more

We wanted a very specific type of trip. Kayaking some calm rivers in France, going from town to town and staying in luxury accomodations and having everyting taken care of for us. All we wanted to do was get placed in a kayak and paddle and enjoy the peace and beauty of a river, and for others to take care of the rest.
I called a lot of places- and the ONLY one who could do anyting was Amadine.
She took care of everything, a remarkable two week adventure. 5 days on the rivers, and the rest visiting the sites of a beautiful part of the world.
They kayaking was just as we wanted, the accomodations best available, drivers spot on and timely.
I could not have asked for better.
I would suggest Kimkim for very specific bespoke touring.

Hotel Review
Les Hauts de Bagadou
Martel

No air conditioning, and no hot water. Beautiful and nice people but AC is a must.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
AC
Local specialist: Amandine Fastre

An unforgettable multi-generational trip to Provence & Paris
France | Jun 27 - Jul 8, 2026

Cora
Cora D.
Chicago, IL | Reviewed on Jul 13, 2026
KimKim planned an incredible 12-day trip for our family, spanning ages 4 to 75, and they nailed it. Lucie spent over a year helping us perfect the itinerary, and when she went on maternity leave, Audrey stepped in seamlessly - rebooking trains after a weather cancellation, getting us onto a new boat in Marseille within the hour after a hiccup with our original cruise, and even helping us troubleshoot a power outage at our Paris apartment on a Saturday night. We always felt taken care... Read more

KimKim planned an incredible 12-day trip for our family, spanning ages 4 to 75, and they nailed it. Lucie spent over a year helping us perfect the itinerary, and when she went on maternity leave, Audrey stepped in seamlessly - rebooking trains after a weather cancellation, getting us onto a new boat in Marseille within the hour after a hiccup with our original cruise, and even helping us troubleshoot a power outage at our Paris apartment on a Saturday night. We always felt taken care of.

Our villa in Orgon was stunning: gorgeous grounds with a spectacular pool, which was a major perk given the heatwave during our stay. Our Montmartre apartment was equally lovely and perfectly located for exploring with kids. Activity highlights were everywhere: a day trip to visit Les Baux de Provence and the Carrières de Lumière was magical (and a cool escape from the summer heat), the Jardin d'Acclimatation was a huge hit with the kids, and the Ducasse sur Seine dinner cruise was a lovely evening adventure for me and my husband with great food and sunset views. The guides for our walking tours were exceptional across the board: Séverine brought Marseille to life, Sonali turned the Louvre into an engaging treasure hunt for the kids, and Sophie gave us a totally fresh, local take on Montmartre.

High-end accommodations, thoughtful planning, and a team that was always just a message away - we'd book with KimKim again in a heartbeat!

Hotel Reviews
Beautifull Family Villa in the Alpilles region
Orgon

This villa was stunning — immaculate landscaping, a spacious and well-kept interior, and hands-down the nicest private pool I've ever seen. We spent hours in it every day, which was a lifesaver during the heatwave. The location was ideal, close to charming villages, all the essentials (supermarket, boulangeries, pharmacies), and our planned activities. Karine, the villa manager, was excellent — responsive, warm, and easy to work with.

Authenticity & Character
Gorgeous landscaping with local plants and a uniquely designed home with modern conveniences.
Location
Close to amenities and activities, but still very private and calm.
Cleanliness & Comfort
Very clean, with a crew coming mid-week to freshen up.
Elegant Montmartre Retreat – 4 bedrooms
Paris

This apartment was beautiful and well-suited to our group, in a wonderfully family-friendly location with a park nearby and even a double-decker carousel at the base of the hill. Easy access to public transportation and plenty of amenities, yet secluded and private feeling with very little city noise.

Authenticity & Character
Beautifully renovated with high-end appliances and finishes, charming decor, and lovely building courtyard.
Location
Easy access to public transportation and plenty of amenities, yet secluded and private feeling with very little city noise.
Cleanliness & Comfort
Comfortable beds and furniture, very clean and well-maintained interiors.
Activity Review
Guided visit, wine and olive oil tasting at Chateau Romanin
Guided visit, wine and olive oil tasting at Chateau Romanin
France

Chateau Romanin's tasting room is situated high up a hill with stunning views across the valley, making for a beautiful setting for a wine tasting. Our guide for the tour was engaging and knowledgeable about the chateau's history and winemaking program, and the surrounding region. The wines were delicious - we bought a few to bring home and enjoy on the rest of our trip!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Lucie Rousseau

This trip was by far one of the best I've eve...
France | Jul 2 - Jul 10, 2026

B
Brad R.
Phoenix, AZ | Reviewed on Jul 11, 2026
This trip was by far one of the best I've ever been on. Audrey was the reason why. We took our grandson on a trip for his graduation and we're looking for things that he would enjoy and she help in every part possible. Will be using her again soon. Read more

This trip was by far one of the best I've ever been on. Audrey was the reason why. We took our grandson on a trip for his graduation and we're looking for things that he would enjoy and she help in every part possible.

Will be using her again soon.

Hotel Reviews
Hotel 29 Lepic
Paris

The location of this hotel was excellent, they were very accommodating, and the accommodations were good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
L'Empire
Paris

OK, she was excellent, not far from all activities. Very clean and modest. Met our needs perfectly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Castel & Au Loup
Bayeux

We were told that we couldn't stay in the castle and that the apartment would be our best option. While there was no breakfast being served, they did have jams and cereal and milk and juice in the refrigerator. This morning, they brought by bread and a breakfast roll. That was very special. We weren't able to secure the two back doors, which was a disappointment, nor were we able to contact the office staff directly because no one would answer the phone. The location was excellent. The accommodations were fair.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maison Hulotte B&B
Amboise

Aggie was the owner and operator of this B&B and it was phenomenal. She poured her heart into homemade jams and breakfast even had cookies when we arrived. Our grandson's view was of the castle, and our view was of the Loire river. Spectacular. If we return, we will definitely stay here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Jul 13, 2026

Dear Brad,

Thank you so much; I'm very touched by your message.

It was such a pleasure putting this trip together for you, and knowing that everything was a good fit for you and your grandson makes me really happy. I find it truly lovely when grandparents travel with their grandchildren; these are memories that stay forever.
I'd love to help plan your next trip whenever you're ready!

Warm regards,
Audrey

Wonderful and exceeded all my expectations!
France | Jun 25 - Jul 5, 2026

Tarryn
Tarryn J.
Denver, CO | Reviewed on Jul 07, 2026
I worked primarily with Lucie, but also Audrey later. Everything was arranged so nicely and the trip exceeded all of my expectations! They were very professional, quick to respond, and kind and I will recommend kimkim to other people who may be travelling. Lucie found some interesting places to visit in Toulouse, and was always open to seeing if there was anything else I needed. Thank you so much for making my trip the wonderful and enchanting experience that it was! Read more

I worked primarily with Lucie, but also Audrey later. Everything was arranged so nicely and the trip exceeded all of my expectations! They were very professional, quick to respond, and kind and I will recommend kimkim to other people who may be travelling. Lucie found some interesting places to visit in Toulouse, and was always open to seeing if there was anything else I needed. Thank you so much for making my trip the wonderful and enchanting experience that it was!

Hotel Reviews
Hotel Les Capitouls Toulouse Centre - Handwritten Collection
Toulouse
Authenticity & Character
Location
It was close to many interesting things to see.
Staff
Cleanliness & Comfort
Villa du Taur
Toulouse

I really enjoyed staying at this hotel and it was so convenient to get to many restaurants and places to shop! Also close to places I wanted to visit the staff were very helpful and responsive to my needs. I would definitely stay at this hotel again!

Authenticity & Character
Proximity to sites of interest and restaurants and staff were very helpful and kind.
Location
Staff
They were so helpful and kind.
Cleanliness & Comfort
Activity Review
Explore Toulouse
Explore Toulouse
Toulouse

Everything was well planned out and sued to meet my individual needs and request. Toulouse is a really wonderful city to visit in France. I found the people friendly and it was easy to strike up conversations with shop owners and others I met. The people were patient with my very basic French.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lucie Rousseau

A Luxury Experience That Missed the Mark
France | Jun 29 - Jun 30, 2026

S
Shauna L W.
Atlanta, GA | Reviewed on Jul 03, 2026
Alexia was responsive in handling the logistics of our trip. However, I substantially designed the itinerary myself, so my feedback relates to the execution rather than the planning. My primary disappointment was the selection and oversight of the local guide. For a premium private travel experience, I expected much stronger vetting and quality control. When concerns arose, I did not feel that my interests as the client were the primary focus. Instead, I often felt that the priority was... Read more

Alexia was responsive in handling the logistics of our trip. However, I substantially designed the itinerary myself, so my feedback relates to the execution rather than the planning.

My primary disappointment was the selection and oversight of the local guide. For a premium private travel experience, I expected much stronger vetting and quality control. When concerns arose, I did not feel that my interests as the client were the primary focus. Instead, I often felt that the priority was accommodating the local vendors.

I also would have appreciated more proactive advocacy on our behalf once it became clear that the guide was not meeting expectations. Ultimately, the execution fell well short of the premium experience we were expecting.

Activity Reviews
Towers of Notre-Dame Before Hours
Towers of Notre-Dame Before Hours
Paris

This was, without question, the highlight of our trip to Paris and exceeded every expectation. Having access to Notre-Dame before it opened to the public made the experience incredibly special. The peaceful atmosphere allowed us to fully appreciate the beauty, history, and significance of this remarkable cathedral without the crowds. What truly made the experience exceptional, however, was our guide. She was engaging, exceptionally knowledgeable, enthusiastic, and wonderfully prepared. Every moment was filled with fascinating history, architectural details, and stories that brought Notre-Dame to life. She had an incredible ability to answer questions, adapt the conversation to our interests, and make the experience feel personal rather than scripted. If you have any interest in history, architecture, or French culture, this experience is absolutely worth adding to your itinerary. It was the finest guided experience of our trip and one we will remember for years to come.

Quality of Experience
The exclusive early access transformed the entire visit. Being able to experience Notre-Dame in a quiet, uncrowded setting made it feel far more meaningful. Combined with an outstanding guide who continuously shared fascinating history and architectural insights, the experience felt immersive, educational, and truly memorable.
Guides, Drivers and Staff
Our guide was exceptional—engaging, highly knowledgeable, enthusiastic, well prepared, and genuinely passionate about Notre-Dame. She made every moment interesting and brought the cathedral's history to life
Transport
Transportation and logistics were seamless. Everything ran on time, allowing us to focus entirely on enjoying the experience.
Private Paris Fashion Experience & Immersive Store Visits - Day 1
Private Paris Fashion Experience & Immersive Store Visits - Day 1
Paris

This was, unfortunately, the most disappointing experience of our trip. We booked a private experience expecting a highly personalized, engaging, and seamless day. Instead, the tour felt unprepared, disjointed, and largely unengaging. There were extended periods of silence with very little historical context, conversation, or storytelling, and much of the day felt like simply walking from one location to another without the added value that a private guide should provide. The guide's attention frequently seemed divided by coordinating other tours and promoting her own book, leaving us with the impression that our experience was not her primary focus. There were also unnecessary delays and awkward lulls caused by transportation and logistical coordination that should have been anticipated in advance. Additionally, portions of our itinerary were changed without consulting us, and I found the guide's communication style to be abrupt at times. I was also uncomfortable with the repeated insistence on handling my personal phone after I had declined. In contrast, our private guide at Notre Dame was exceptionally engaging, knowledgeable, enthusiastic, and well prepared. That experience demonstrated exactly what we expect from a premium private guide and made the shortcomings of this experience even more apparent. My advice to future travelers is to confirm who your guide will be in advance and ensure your expectations for the style of the experience are clearly communicated. A great guide can make a private tour unforgettable; unfortunately, this guide made what should have been a highlight of our trip the most disappointing part of it.

Quality of Experience
The experience would benefit from being far more engaging and personalized. There were extended periods of silence, very little storytelling, and limited historical or cultural context. A private guide should provide insights, conversation, and perspective that guests could not easily obtain on their own. The tour often felt like simply walking between locations rather than a thoughtfully curated private experience.
Guides, Drivers and Staff
The guide should be more attentive to the guests and less focused on other responsibilities during the tour. Throughout the experience there were frequent phone calls and messages coordinating other tours, as well as discussion promoting her own book, which made us feel that our tour was not her primary focus. I also believe guests' personal boundaries should be respected. I was uncomfortable with the repeated insistence on handling my personal phone, and my decision to decline should have been accepted without question. Finally, I would recommend stronger vetting to ensure guides are engaging, enthusiastic, well prepared, and professional in both their communication and demeanor.
Transport
Transportation logistics should be much better coordinated. There were unnecessary delays and idle periods while transportation was being arranged, which interrupted the flow of the day and contributed to long stretches where nothing was happening. A private guide should anticipate these logistics in advance so transitions feel seamless and guests remain engaged rather than waiting while arrangements are made.
Local specialist: Alexia Saint-Haont
Alexia
Alexia Saint-Haont
Local specialist in Montpellier, South of France | Replied on Jul 09, 2026
Dear Shauna, Thank you for taking the time to share this feedback. I'm truly sorry the experience with the guide didn't live up to what you deserved, and I wish we could have spoken by phone about it — our exchanges throughout the planning process had always been so positive, and this is the first time I've received feedback like this. I'm taking it to heart. The day I realized something was wrong, I tried reaching you and your partner multiple times by phone, WhatsApp, and the KimKim chat... Read more

Dear Shauna,

Thank you for taking the time to share this feedback. I'm truly sorry the experience with the guide didn't live up to what you deserved, and I wish we could have spoken by phone about it — our exchanges throughout the planning process had always been so positive, and this is the first time I've received feedback like this. I'm taking it to heart.

The day I realized something was wrong, I tried reaching you and your partner multiple times by phone, WhatsApp, and the KimKim chat to understand what had happened, but without any response. I'll also mention that the Arc de Triomphe visit was with a different guide altogether, and while I understand the difficulties you'd had with the previous one, that visit didn't take place either, as you weren't there to meet her.

I'm especially glad the Towers of Notre-Dame stayed with you as the highlight of the trip. I wanted to bring something into the itinerary that went beyond fashion and spoke to your broader interests, so hearing that it resonated means a lot.

I had also shared the guide's number with you two weeks before your arrival, hoping you could connect ahead of time and make sure you were both aligned on what you had in mind, though I know this is something a guide can just as easily initiate herself. As for transport, since the metro was your preference, some added waiting time compared to private transport was to be expected. And when small adjustments happen to an itinerary on the day itself, it's always with the intention of making the experience better, never the opposite.

I'm sorry your trip didn't live up to your expectations. I take your feedback fully into account, as guest satisfaction is truly at the heart of what we do, and it's one I'm always striving to uphold, having had the privilege of receiving so many wonderful reviews over the years.

France is a beautiful country, and I hope you'll have the chance to return one day for a trip that fully matches what you were hoping for.

Amazing family trip!
France | Jun 14 - Jun 23, 2026

Frances
Frances B.
New Orleans, LA, USA | Reviewed on Jun 30, 2026
We had a truly incredible trip to France! It was my children's first trip abroad (7yrs and 4 yrs) and my first time taking them on such a big adventure as a parent. Lucie made sure the trip was a perfectly tailored balance of things the kids would enjoy, parents would enjoy, and inclusive of enough downtime to make sure we all weren't overtired. We made several hotel changes and location changes and always had fantastic, kind, drivers to bring us from place to place with all of our luggage. ... Read more

We had a truly incredible trip to France! It was my children's first trip abroad (7yrs and 4 yrs) and my first time taking them on such a big adventure as a parent. Lucie made sure the trip was a perfectly tailored balance of things the kids would enjoy, parents would enjoy, and inclusive of enough downtime to make sure we all weren't overtired. We made several hotel changes and location changes and always had fantastic, kind, drivers to bring us from place to place with all of our luggage. Our hotels were wonderful spaces for us to enjoy as a family, and the neighborhoods she found for us to stay in were walkable and right on the Metro lines. We loved Paris - we had a wonderful, kid friendly tour of the Louvre. We saw the Eiffel Tower (my 7 year old's big dream for the trip), explored Montmartre, took the Metro all over. We travelled my train to the charming town of Nantes and saw the old town and the Machines de l'Ile, rented a car to go to Puy du Fou, and then spent 3 perfect lazy days in Ile de Re. It was a magical trip - Lucie handled EVERYTHING. When our flights got severely delayed (to the next day) she rearranged our cars, informed the hotel, and moved around our Louvre tour to accommodate our new schedule. The next time my family goes to France we will absolutely reach out to Lucie.

Hotel Reviews
Hotel 29 Lepic
Paris

Perfect space for a family in a wonderful, charming, part of town. Would love to come back and stay a day!

Authenticity & Character
Location
Perfect street in Montmarte.
Staff
Cleanliness & Comfort
Domaine Mélusine
Les Epesses

Wonderful breakfast. Perfect spot for visiting Puy du Fou.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Baronnie Hôtel & Spa
Saint-Martin-de-Re

This is the best hotel I have ever stayed in. The staff were so kind, so helpful, and so friendly. The room was stunning. My kids loved getting to have their own bedroom and loved the bunk bed. When we forgot our newly purchased stuffed animal on checkout, they called us and arranged to fly him home. We also got a cute little picture of him working at the front desk which charmed my children and me. I would love to come stay here again - it was magical.

Authenticity & Character
The most beautiful hotel I have ever stayed in.
Location
Ile de Re is amazing and this hotel is right near the spot you want to explore. It's stunning.
Staff
The staff is so friendly, helpful, and kind. They clearly really want you to enjoy your time at the hotel and on the island. They knew our names and we walked in and out of the building and would have bent over backwards for us to make sure the trip was perfect.
Cleanliness & Comfort
A truly wonderful family room.
Citadines Saint-Germain-des-Prés
Paris

We had a very short and very enjoyable stay at this hotel. It's right near the Seine and the Pont Neuf. Large space for a family to enjoy. Kind staff. Great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Louvre Treasure Hunt
Louvre Treasure Hunt
Paris

This was the perfect way to introduce a child to this massive Louvre. We saw 10 preselected pieces, discussed them, and left. It was the best way to get my child into the Louvre without overwhelming her. Our guide was wonderful and so engaging. My daughter adored her.

Quality of Experience
Our tour guide was fantastic!
Guides, Drivers and Staff
Our tour guide was fantastic!
Transport
We took the Metro.
Self-Guided Visit of the Eiffel Tower with Access to the Summit (Entrance Tickets included)
Self-Guided Visit of the Eiffel Tower with Access to the Summit (Entrance Tickets included)
Paris
Quality of Experience
Discovery of the Machines de l'île
Discovery of the Machines de l'île
Nantes

Unfortunately the elephant ride was out of commission, which was disappointing, but we really enjoyed the machines.

Quality of Experience
Local specialist: Lucie Rousseau