Switzerland Review
Switzerland | Sep 28 - Oct 7, 2026

Raynette
Raynette R.
Mililani Town, HI | Reviewed on Oct 14, 2026

The trip was wonderful. Emilie did a great job in booking our hotels and tours! She explained the train system and how to use the Swiss Rail Pass. The hotels for the most part were in great locations, close to the train stations, restaurants and sites to see. The trips she planned to Mount Pilatus and Gornergrat were filled with beautiful scenery of the Alps! Our Kayak tour on Lake Brienz with Hightide Kayaks and Ben, our guide was great. It couldn’t have been more peaceful and serene and Ben got some great photos for us. Our E-bike tour through Grindelwald was filled with amazing views of waterfalls and quaint towns. Marceau, our guide was informative and provided us with hi-lites of the area, photos and a perfect picnic lunch.

We did have one glitch, with The Galcier Express running almost three hours longer than scheduled. We heard rumors that there was a train issue with another Glacier Express train. By the time we got to one of the more scenic areas, it was too dark to see any sites. Checking into our hotel at around 9 pm and leaving before 9 am the next morning seemed like such a loss of time. Granted this is no fault on KimKim’s part, it was just a matter of unforseen circumstances. We only caught a glimpse of St Moritz on the bus ride back to the train station. Emile is aware and has started a process for a refund of some sort.

Overall I would highly recommend Emilie and the KimKim group to friends that seek assistance with travel plans. This is our second trip KimKim assisted us with travel plans.

Hotel Reviews
Waldstätterhof Swiss Quality Hotel
Luzern

This hotel was conveniently right across the street from the train stations.

Authenticity & Character
Location
Short walking distance from shops and restaurants
Staff
Cleanliness & Comfort
Derby Swiss Quality Hotel
Grindelwald
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Butterfly, BW Signature Collection
Zermatt
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Arte
St. Moritz
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Alexander
Zurich
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Mount Pilatus, Silver Round Trip (Tickets)
Mount Pilatus, Silver Round Trip (Tickets)
Lucerne

Amazing views once you get to the top. Trains, gondolas and buses all very efficient.

Quality of Experience
Guides, Drivers and Staff
A total stranger who lives in the area took it upon herself to be our guide, she was fantastic!
Transport
Easy access to go up then down the mountain, it was a very organized trip!
Summer Kayak Tour Lake Brienz
Summer Kayak Tour Lake Brienz
Switzerland

The lake was beautiful. High tide Kayak School was great! They made sure we were comfortably dressed in a neoprene suit that kept us dry and warm. Ben, our guide was laid back and provided interesting tips about the area.

Quality of Experience
Guides, Drivers and Staff
Transport
E-bike tour Lauterbrunnen & Valley of 72 Waterfalls
E-bike tour Lauterbrunnen & Valley of 72 Waterfalls
Switzerland

Wonderful tour through the Valley. Waterfall stops were lovely. Marceau, our guide was informative and provided us with a perfect spot for a picnic lunch!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Gornergrat panoramic train (return day-ticket & Priority boarding)
Gornergrat panoramic train (return day-ticket & Priority boarding)
Switzerland

The views from the top were amazing! Layers upon layers of mountain peaks were breathtaking!

Quality of Experience
Guides, Drivers and Staff
Transport
Swiss Travel Pass
Swiss Travel Pass
Switzerland

Train system is extremely prompt and very efficient!

Quality of Experience
Guides, Drivers and Staff
Transport
Free time at Lake Brienz
Free time at Lake Brienz
Switzerland

Walked thru town and shops

Quality of Experience
J
Guides, Drivers and Staff
Transport
Food Tours: Zurich
Food Tours: Zurich
Zürich

Cancelled tour n/a

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Emilie Dubreuil