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Clothilde DIEMUNSCH

I grew up next to Lyon, renowned for its gastronomy, historical thus cultural heritage. I never get tired of travelling to discover new places, abroad as well as in my own country. You can count on me to make your stay in France unforgettable.

What places and activities do you specialize in?

"I love castles and the unique history they transport you into. I love natural sites such as the Mont Saint Michel or the fabulous garden in Giverny.
I know Switzerland very well too with its breathtaking landscapes (mountains, lakes ) and its various possibilities to relax."

How did you get involved in travel?

"I love to travel on my own and I managed to share my love for trips to my students as I have been an English teacher for almost 10 years. I was in charge of organizing trips abroad for the school (California, New York, Dublin) and i decided to work full time on that new career project."

Please share a unique travel experience you will never forget.

"My first time in Provence (South of France) with its typical markets and the smell of lavander in the air. It was a whole experience : riding wild horses, tasting mediteranean food and talking with friendly people.
As for abroad, I will never forget my one-month stay in Saint Catharines, Canada : i enjoyed wine tours, explored the Niagara falls, watched the Sunset on Port Dhalousie and met wonderful people."

Clothilde is part of the following groups: Switzerland Travel Agents, France Travel Agents
Top itineraries and travel advice
Honeymoon itineraries

Recent trip reviews for Clothilde

We loved Interlaken and the electric bike tou...
Switzerland | Oct 4 - Oct 10, 2025

S
scott S.
San Jose, CA | Reviewed on Oct 17, 2025

We loved Interlaken and the electric bike tour. It was the highlight of our time in Switzerland.

Local specialist: Clothilde DIEMUNSCH

Good trip, not great communication
Switzerland | Oct 4 - Oct 10, 2025

Lori
Lori S.
San Ramon, CA | Reviewed on Oct 12, 2025
This kimkim trip was not quite as good as othrs we have taken. A little tricky getting a hold of kimkim for help on a couple of things. The trip was still great and we truly enjoyed Switzerland, just communication was not like other trips. Read more

This kimkim trip was not quite as good as othrs we have taken. A little tricky getting a hold of kimkim for help on a couple of things. The trip was still great and we truly enjoyed Switzerland, just communication was not like other trips.

Hotel Reviews
Opera hotel Zurich
Zurich

Good location, quiet

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Metropole Hotel Interlaken
Interlaken

Great location, staff VERY nice and helpful. Good breakfast.

Authenticity & Character
Location
We were able to walk where we needed to go and the hotel had amazing views.
Staff
Cleanliness & Comfort
Activity Reviews
Rhine Falls & Stein am Rhein medieval village!
Rhine Falls & Stein am Rhein medieval village!
Switzerland

Guide was very informative and could easly understand her. Lots of knowledge.

Quality of Experience
Guides, Drivers and Staff
Transport
E-Bike Adventure: Exploring Lauterbrunnen and the Enchanting Valley of 72 Waterfalls
E-Bike Adventure: Exploring Lauterbrunnen and the Enchanting Valley of 72 Waterfalls
Switzerland

This is a must do. The ride is not hard and the scenery is breathtaking. Lunch is amazing and the tour guide was caring, infromative and a lot of fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Clothilde DIEMUNSCH

The restaurant tour in Zurich was great.Kimk...
Switzerland | Sep 17 - Sep 27, 2025

Melinda
Melinda S.
Ashburn, VA | Reviewed on Oct 06, 2025

The restaurant tour in Zurich was great.
Kimkim was very helpful

Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Oct 13, 2025
Dear Mélinda,
I hope you're doing well!
I wanted to personally thank you for sharing your experience following your recent journey with KimKim. Your feedback is incredibly valuable to us, and I’ll be sure to pass along your kind words to both our team and our local partners.
It was truly a pleasure assisting you: your thoughtful approach, positive energy, and trust throughout the process made it such an enjoyable collaboration. Being part of your travel experience was an absolute...
Read more

Dear Mélinda,
I hope you're doing well!
I wanted to personally thank you for sharing your experience following your recent journey with KimKim. Your feedback is incredibly valuable to us, and I’ll be sure to pass along your kind words to both our team and our local partners.
It was truly a pleasure assisting you: your thoughtful approach, positive energy, and trust throughout the process made it such an enjoyable collaboration. Being part of your travel experience was an absolute privilege.

If you're ever thinking about your next adventure, whether that’s discovering the vibrant streets of London, soaking in the culture and cuisine of France, or enjoying the serene landscapes of Switzerland, I’d be thrilled to help you plan it.
Feel free to reach out anytime: I'd love to hear from you again!

Warmest wishes,
Clothilde

We loved Switzerland, especially Grindelwald ...
Switzerland | Sep 9 - Sep 19, 2025

Geoff
Geoff G.
Sarasota, FL | Reviewed on Sep 27, 2025
We loved Switzerland, especially Grindelwald and Lucerne. The scenery was spectacular. Great views on the trains. Both guides Zooey and Joseph were fantastic. Read more

We loved Switzerland, especially Grindelwald and Lucerne. The scenery was spectacular. Great views on the trains. Both guides Zooey and Joseph were fantastic.

Hotel Reviews
Hotel Barchetta Excelsior Como
Como
Authenticity & Character
Location
Very lovely
Staff
Cleanliness & Comfort
LUGANODANTE - We like you
Lugano
Authenticity & Character
Location
H
Staff
Cleanliness & Comfort
Hotel Bernerhof
Grindelwald
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Radisson Blu Lucerne
Lucerne
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sorell Hotel Rütli
Zürich
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Lucerne Walking tour and Cheese Tasting
Lucerne Walking tour and Cheese Tasting
Lucerne
Quality of Experience
Guides, Drivers and Staff
Transport
Zurich Old Town, Cruise and Lindt Home of Chocolate
Zurich Old Town, Cruise and Lindt Home of Chocolate
Zürich
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Oct 13, 2025
Hello Jeff and Trudie,
I hope this message finds you well! I'm really grateful for your thoughtful review of Kim Kim following your recent trip. Your insights are invaluable to us as we strive to uphold and enhance the quality of our services. Rest assured, I'll be sharing your feedback with my team and our partners. It brings me great joy to hear that you had a fantastic experience exploring our country! I can tell with the pictures you have shared with us that you had a lovely time :)
Feel...
Read more

Hello Jeff and Trudie,
I hope this message finds you well! I'm really grateful for your thoughtful review of Kim Kim following your recent trip. Your insights are invaluable to us as we strive to uphold and enhance the quality of our services. Rest assured, I'll be sharing your feedback with my team and our partners. It brings me great joy to hear that you had a fantastic experience exploring our country! I can tell with the pictures you have shared with us that you had a lovely time :)
Feel free to get back to us, shall you want to visit France, London or Switzerland again :)
Yours,
Clo
Looking forward to maybe organizing your next trip,
Sincerely,
Clothilde

Melanie took great care of us! We love mounta...
Switzerland | Sep 4 - Sep 12, 2025

Marilee
Marilee W.
Denver, CO | Reviewed on Sep 21, 2025
Melanie took great care of us! We love mountains and she arranged for us to go to Mt. Pilatus, Titlis, and Jungfrau. I loved Kayaking on Lake Brienz, and we were amazed at the Lindt Factory!! We stayed in three different hotels and got a very good taste of Switzerland. Also, when we had questions during our adventures, we would email, and the response was very timely. Thank you, all!!! Read more

Melanie took great care of us! We love mountains and she arranged for us to go to Mt. Pilatus, Titlis, and Jungfrau. I loved Kayaking on Lake Brienz, and we were amazed at the Lindt Factory!! We stayed in three different hotels and got a very good taste of Switzerland.

Also, when we had questions during our adventures, we would email, and the response was very timely.

Thank you, all!!!

Hotel Reviews
Hotel Anker Luzern
Luzern

Excellent restaurant! Wish we could have used the balcony, but there was too much cigarette smoke-

Hotel Seefeld
Zurich

Nice hotel. Close to Lake Zurich and we loved walking there.

Grindellodge
Grindelwald

Excellent breakfast! Fabulous view from the balcony!!

Activity Reviews
Titlis - Eternal Snow and Glacier (Shared Group Tour)
Titlis - Eternal Snow and Glacier (Shared Group Tour)
Switzerland

It snowed in early September while we were at the top - Cool!! Enjoyed the majesty of the mountain!

Mount Pilatus, the golden round trip!
Mount Pilatus, the golden round trip!
Switzerland

We hiked to the 360 degree view after getting to the top. Amazing!!

Lake, gorge  & waterfall tour around Interlaken!
Lake, gorge & waterfall tour around Interlaken!
Switzerland

Loved the forest feel and walking around Hotel Geissbach. Trummelbach Falls was magnificent! Our guide, Richard, recommended a lovely restaurant in Lauterbrunnen, and also helped us find a church we had been looking for there.

Guides, Drivers and Staff
Richard was knowledgeable, accommodating, and upbeat.
Kayak Tour on Lake Brienz
Kayak Tour on Lake Brienz
Switzerland

Beautiful Lake, amazing scenery! And we even got to swim in the water. Very glad the staff had us wear wet suits.

Guides, Drivers and Staff
Zurich sunset tour and Cheese Fondue
Zurich sunset tour and Cheese Fondue
Zürich

What a great way to end our trip to Switzerland! City tour was very interesting, Lindt factory was totally incredible, and a quaint fondue dinner at Felsenegg with great views and fun servers was nice.

Guides, Drivers and Staff
Dezi and Danny were a great guide/driver team.
Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Oct 13, 2025
Hello Marilee,
I hope this message finds you well!
Thank you so much for your thoughtful and generous review of your recent trip with KimKim. Your kind words truly mean a lot, and I’ll be sharing your feedback with the rest of our team and local partners. We’re so happy to hear that your experience was memorable and enriching. It was genuinely a pleasure to assist you throughout the planning process. Your enthusiasm, curiosity, and openness to discovery made it a joy to collaborate with... Read more

Hello Marilee,
I hope this message finds you well!

Thank you so much for your thoughtful and generous review of your recent trip with KimKim. Your kind words truly mean a lot, and I’ll be sharing your feedback with the rest of our team and local partners. We’re so happy to hear that your experience was memorable and enriching.

It was genuinely a pleasure to assist you throughout the planning process. Your enthusiasm, curiosity, and openness to discovery made it a joy to collaborate with you. Travelers like you make our work not only rewarding but truly enjoyable.

If you ever feel inspired to explore new destinations—whether it's the charm of London, the elegance of France, or the breathtaking beauty of Switzerland: we would be absolutely delighted to help bring your next adventure to life.
Please don’t hesitate to reach out—we’d love to hear from you again!

Warm regards,
Clo

Lake Como & Switzerland
Switzerland | Sep 1 - Sep 12, 2025

Joy
Joy Z.
Henrietta, NY | Reviewed on Sep 19, 2025
We planned an elaborate celebration of our 40th Anniversary with a trip to Lake Como and then on to various cities in Switzerland. Our specialist, Clothilde, worked with us to ensure every detail was arranged to our satisfaction. We enjoyed beautiful hotel locations with amazing views in Mennagio, Lugano, Lucerne, Interlaken and Zurich with private transportation from city to city. We had private tours in each city: Lake Como and Bellagio, Lugano, Bellinzona and Morcote, Lucerne and Mt.... Read more

We planned an elaborate celebration of our 40th Anniversary with a trip to Lake Como and then on to various cities in Switzerland. Our specialist, Clothilde, worked with us to ensure every detail was arranged to our satisfaction. We enjoyed beautiful hotel locations with amazing views in Mennagio, Lugano, Lucerne, Interlaken and Zurich with private transportation from city to city. We had private tours in each city: Lake Como and Bellagio, Lugano, Bellinzona and Morcote, Lucerne and Mt. Pilatus, Interlaken including Lauterbrunnen, Murren and Trummelbach Falls, and Lake Brienz and lastly Zurich including a tour of the Lindt House of Chocolate, a lovely cheese fondue at a restaurant up high on a mountain overlooking the city and then Mt. Titlis the following day. We loved the opportunity to learn from our guides at a level that could not be obtained in a group and felt this really enhanced our experience. It was an extravagant, expensive trip but one we are glad we took!

Hotel Reviews
AMERON Zürich Bellerive au Lac
Zürich

Outstanding location with views on to Lake Zurich. Easy walk from the front of the hotel to the city or the benches by the lake. Very friendly and kind staff, very concerned with guest comfort.

Authenticity & Character
Lots of lovely character to this hotel. Formal but in a relaxed way. Obviously deals with business travelers regularly. Room decor was amazing. First class details and features throughout the room. Water, coffee and snacks were included from the mini bar and room set up.
Location
Balcony views of the lake but high enough to be away from street noise. It's located on a major road.
Staff
Kind and friendly. Concern for guest comfort. Very welcoming
Cleanliness & Comfort
Immaculate everywhere.
Metropole Hotel Interlaken
Interlaken

Great location in the center of Interlaken. Enjoyed watching the paragliding from our room balcony. Room was adequate with minimal comfort features and the bathroom was tiny (especially the shower).

Authenticity & Character
High rise to take advantage of mountain views. Minimal character but the views!!!!
Location
Central location made it easy to get around town and the mountain views are outstanding.
Staff
Reception staff was kind, helpful and friendly. Breakfast staff was lacking in attention - seemed short-staffed.
Cleanliness & Comfort
Everything was clean and comfortable
Art Deco Hotel Montana
Luzern

Outstanding location with amazing views over Lake Lucerne and the promenade area. Footprint of the room was smaller but everything was first class and comfortable. Soft drinks & some snacks from the mini bar were included and we enjoyed this after touring the city. Dyson hair dryer in the bathroom. Upscale all the way.

Authenticity & Character
A more formal location. Beautiful and delicious breakfast buffet. Funicular made getting around quite easy.
Location
High above the lakefront but easily accessible via their own private funicular.
Staff
Super friendly and professional.
Cleanliness & Comfort
Immaculate at all time.
Suitenhotel Parco Paradiso
lugano

Outstanding location with amazing views on to Lake Lugano. We enjoyed a suite with a balcony. Easy walk to town, close to train station and bus station. Very friendly staff. Nice breakfast buffet.

Authenticity & Character
Nice decor in public areas, a bit modern rather than authentic. Suite was amazing - large living room area, comfortable beds, balcony view outstanding.
Location
HIgh enough to have a great view while still easy to get to town.
Staff
Super friendly, kind and helpful.
Cleanliness & Comfort
Very clean and comfortable
Grand Hotel Menaggio
Menaggio CO

The location is outstanding, right on the shore of Lake Como with amazing views, walking distance to the town, and the ferry right next door, and an amazing breakfast buffet. Public areas are very nice, rooms are VERY dated and sadly disappointing.

Authenticity & Character
Public areas have been renovated but rooms have not.
Location
Lakefront property, ferry next door
Staff
Polite but not friendly
Cleanliness & Comfort
Everything was clean.
Activity Reviews
Engelberg, Cheese, Trübsee, and Mt. Titlis Discovery
Engelberg, Cheese, Trübsee, and Mt. Titlis Discovery
Switzerland

We toured Mt. Titlus in the morning which was better for a less cloudy view at the top. It was quite crowded with some unruly tour groups. The views were clear but only briefly- at 10,000 ft! We did the glacier cave walk and the suspension bridge. It was amazing! Following this we had a caffe latte and snack in Engleberg and then a cheese making lesson at a local monastery. Our cheese maker was so enthusiastic! He shared lots of information about the local farmer traditions and making cheese as he taught us how cheese is really made. We made some curds and tasted some local farmer cheese at various ages. It was fun.

Quality of Experience
F
Guides, Drivers and Staff
Transport
Zurich sunset tour and Cheese Fondue
Zurich sunset tour and Cheese Fondue
Zürich

Ivo gave us a very brief introduction to Zürich by car and then we drove to tour the Lindt House of Chocolate. It was a standard group tour and it’s a self tour with recordings throughout. It’s well done, lots of chocolate samples along the way. It was well attended. Following this we drove to a lovely restaurant only accessible via funicular for a traditional cheese fondue dinner while overlooking Lake Zurich and the city below. It was planned for sunset so we could see the view both in daylight and following sunset with all the lights.

Quality of Experience
Guides, Drivers and Staff
Transport
The turquoise hike in Interlaken!
The turquoise hike in Interlaken!
Switzerland

Marta took us on a hike alongside Lake Brienz, a gorgeous turquoise blue lake near Interlaken. Following the tour, we viewed a waterfall nearby. You could hike up and walk behind the falls. For the return to Interlaken, we took a tour boat. Various areas along the lake felt like we were in a rainforest, lunch greenery with moss and ferns. She shared the local history and geography as we hiked.

Walking tour in Lauterbrunnen and its stunning waterfalls!
Walking tour in Lauterbrunnen and its stunning waterfalls!
Switzerland

Richard is a wonderful guide who works hard to ensure his clients enjoy their tour. We shared learning that there are towns in the Lauterbrunnen area where cars are not allowed and he asked if we would like to go to one. We said yes and our tour was immediately edited to suit this desire. It was wonderful to travel to Murren, walk the town, see the outstanding mountain views, watch the BASE jumping and paragliding. It really was quite special. He shared his knowledge of the history of the area as we walked around. He is also very good at photographs. He took all the photos on his phone and them created a file for us to access and download the photos = perfect! We also toured Trummelbach Falls with him - amazing place and he was kind to share information on what we would see and experience in advance - temperature, sound, slippery conditions. Excellent tour!

Quality of Experience
Guides, Drivers and Staff
Transport
Lucerne Walking tour and Cheese Tasting
Lucerne Walking tour and Cheese Tasting
Lucerne

Dave loves history and regaled us with many details along the tour - to our immense enjoyment. He is very knowledgeable and enjoys sharing what he knows. The details of the Chapel Bridge history and art work is amazing. He arranged a beautiful wine and cheese tasting at a perfect location near the Chapel Bridge. We learned that Dave and Greg worked for the same company in their past careers and his wife worked for Kodak which is headquartered in our home town of Rochester NY.

Quality of Experience
Guides, Drivers and Staff
Transport
Mount Pilatus, the golden round trip!
Mount Pilatus, the golden round trip!
Switzerland

Miguel drove us to Mt. Pilatus and managed to both be detailed and informative and also disappearing at time to allow us some time alone. He shared details and history but also the best place to get lunch, the best views for photos and offered to take photos quite often.

Quality of Experience
Guides, Drivers and Staff
Transport
Bellinzona Private Walking Tour with Professional Guide
Bellinzona Private Walking Tour with Professional Guide
Lugano

We enjoyed taking the train and bus to get to Bellinzona. Patricia shared the detailed history of the castles and area as we toured. A needed bathroom break lead to a little wine tasting and charcuterie by a local shop owner that Patricia is friendly with - he was so very gracious, kind and generous. We took photos as this really was special for us.

Quality of Experience
Guides, Drivers and Staff
Transport
Morcote: picturesque village sights & gastronomy
Morcote: picturesque village sights & gastronomy
Lugano

Patricia arranged a beautiful lunch at a little place right along the lake. She helped us order traditional Swiss food and wine. Our conversation included discussing a love of family, origins, food, history, geography, and traditions. She guided us to a place to buy a little Ticino book I mentioned I was interested in acquiring. She also presented us with a little Ticino anniversary gift - two small baccolino cups. She recommended we try nocino over gelato. She worked to take some beautiful photos of us. She suggested we take the boat ride back to Lugano instead of the planned reverse bus & train. It was a lovely ride and great suggestion.

Quality of Experience
Guides, Drivers and Staff
Transport
Lugano Private Guided Tour with Wine, Beer or Gelato Tasting
Lugano Private Guided Tour with Wine, Beer or Gelato Tasting
Lugano

Our guide, Elena, is a teacher by career and this showed and enhanced our learning experience as we took a city tour of Lugano with her. She also shared personal spots for gelato, dinner, apertivo as well as taught us how to use the bus system to get back to our hotel.

Quality of Experience
Guides, Drivers and Staff
Transport
Como and Bellagio tour with a cruise!
Como and Bellagio tour with a cruise!
Switzerland

Loved our tour of Bellagio and Lake Como with a boat tour included to get from place to place. Our guide, Laura, booked a wine tasting and charcuterie at an enoteca she knew well. She's a sommelier and that enhanced our experience as we discussed wines in more detail. She showed us around and explained the culture and history of both Bellagio and Como.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Oct 19, 2025
Dear Joy,
I hope all is well with you!
Thank you so much for taking the time to share your feedback after your recent trip with KimKim. Your reflections are truly appreciated and will be passed on to our team and local partners with pride.
It was a real pleasure working with you—from the first steps of planning to the final details, your enthusiasm and collaborative spirit made the whole experience incredibly rewarding for me. Travelers like you make what we do so meaningful.
Should you start...
Read more

Dear Joy,
I hope all is well with you!
Thank you so much for taking the time to share your feedback after your recent trip with KimKim. Your reflections are truly appreciated and will be passed on to our team and local partners with pride.
It was a real pleasure working with you—from the first steps of planning to the final details, your enthusiasm and collaborative spirit made the whole experience incredibly rewarding for me. Travelers like you make what we do so meaningful.
Should you start dreaming of your next destination: whether it’s the charm of London, the romance of France, or the stunning beauty of Switzerland, I’d be delighted to help make it a reality.
Don’t hesitate to reach out whenever the travel bug bites again!
Warm regards,
Clothilde

Great trip to Switzerland
Switzerland | Sep 1 - Sep 6, 2025

Kelly
Kelly J.
Ashburn, VA | Reviewed on Sep 15, 2025
Melanie was our trip planner and she did a fabulous job of listening to our needs, suggesting options, and finalizing a fabulous itinerary. Unfortunately, she left the company before we left for our trip, so we had some bumps along the way in final days. Overall, I was very pleased with our KimKim experience and would return to help plan our next trip Read more

Melanie was our trip planner and she did a fabulous job of listening to our needs, suggesting options, and finalizing a fabulous itinerary. Unfortunately, she left the company before we left for our trip, so we had some bumps along the way in final days. Overall, I was very pleased with our KimKim experience and would return to help plan our next trip

Hotel Reviews
Victoria Jungfrau Grand Hotel & Spa
Interlaken

One of the most beautiful hotels we’ve ever stayed in. Gorgeous views, perfect location in the heart of Interlaken

Authenticity & Character
Room and view fantastic and comfy, gorgeous spa, lovely bar and excellent restaurants
Location
Beautiful views
Staff
helpful, friendly
Cleanliness & Comfort
Bellevue Palace Hotel
Bern

Absolutely beautiful, perfect location right in the heart of Bern, wonderful restaurants, and incredibly friendly service

Authenticity & Character
Great views, beautiful interior
Location
Right in the heart of Bern
Staff
So friendly and helpful
Cleanliness & Comfort
Activity Reviews
Pfingstegg Hike & Glacier Canyon Experience in Grindelwald
Pfingstegg Hike & Glacier Canyon Experience in Grindelwald
Switzerland

Because of the weather, we had to make some last-minute adjustments to our plans that day. Luckily, Richard was once again up to the task and we had a delightful day in spite of the weather. Highly recommend Richard and Grindelwald Tours

Quality of Experience
Guides, Drivers and Staff
Transport
Hike in Lauterbrunnen!
Hike in Lauterbrunnen!
Switzerland

Richard was a wonderful guide and we could not have been more pleased with our experience hiking from Lauterbrunnen to Murren. He helped us navigate all the various modes of transportation, educated us about the area, and ultimately delivered us to our fabulous lunch at Piz Gloria. An absolutely magical day!

Quality of Experience
Guides, Drivers and Staff
Transport
Bern Food Tour!
Bern Food Tour!
Bern

We had a wonderful time with our food tour guide Jonathan. We stopped in three different places to enjoy Swiss delicacies, and learned about Bern and Swiss culture along the way. Highly recommend.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Sep 17, 2025

Hello Kelly,
I hope this message finds you well! I'm really grateful for your thoughtful review of Kim Kim following your recent trip. Your insights are invaluable to us as we strive to uphold and enhance the quality of our services. Rest assured, I'll be sharing your feedback with my team and our partners. It brings me great joy to hear that you had a fantastic experience exploring our country!
Looking forward to maybe organizing your next trip,
Sincerely,
Clothilde

Great experience!
France | Jul 21 - Jul 27, 2025

Amy
Amy B.
Denver, CO | Reviewed on Jul 28, 2025
Our family trip to France was fantastic. We went to different areas and had experiences that I never would have known about on my own. Clo was a pleasure to work with and made our trip so easy and delightful as did the rest of the team. All of the guides Clo connected us with were also professional, interesting and well informed. Great experience overall! Read more

Our family trip to France was fantastic. We went to different areas and had experiences that I never would have known about on my own. Clo was a pleasure to work with and made our trip so easy and delightful as did the rest of the team. All of the guides Clo connected us with were also professional, interesting and well informed. Great experience overall!

Hotel Reviews
Malebranche house - central with a yard
amboise

The unit we stayed in located right in town so you couldn’t ask for a better location. It also was convenient for our family of 5 as there were three bedrooms. The house was also well stocked and very cute. But it definitely needs a deep clean. (The house is definitely cleaned between visits but tons of dust and cobwebs.) in addition/ this is not a great place for people with mobility issues. The stairs to the attic are very steep and the stairs to the second floor are narrow.

Authenticity & Character
Location
Such a great location
Staff
Cleanliness & Comfort
Needs a deep clean.
Appartement Quartier Le Marais 1 Free Netflix
PARIS

Great location- easy metro access and near so much! Especially great if you want to take advantage of late night bars and cafes. The door lock takes a bit to get used to but once up and running it’s fine. Also, the four floors aren’t fun with luggage but otherwise not a big deal. The apartment is huge! The bathroom, kitchen and living room have been redone. (Bedroom floors are crazy noisy.) Just very sparse. No cutting boards, no laundry detergent or drying rack. Just seemed to lack some of the basics. (no extra blankets or fans depending on the season.) While didn’t impact our stay, there is nothing on the walls!

Authenticity & Character
Location
Cleanliness & Comfort
Activity Reviews
Eiffel Tower Summit Ticket
Eiffel Tower Summit Ticket
Paris

The Eiffel Towe is of course something not to be missed. We would have figured it out but it probably would have taken an extra hour if we didn't have the organized ticket experience and the person who got us in.

Quality of Experience
Ease of entrance. We waited some at the beginning and didn't realize that the time we were told to arrive wasn't the time we had to be in the tower.
Guides, Drivers and Staff
Our guide knew what she was doing, moved us through. Seemed like it a took a bit to get everyone settled on the front end.
Full day E-Bike Guided tour, Loire Valley Chateau, Chambord
Full day E-Bike Guided tour, Loire Valley Chateau, Chambord
France

Our guide, Alex, was fantastic. Fun, knowledgable and organized. Everything was so easy for us- we just showed up and enjoyed! We biked mostly on flat bike paths and Chamboard is of course stunning. We learned a ton and had a great time doing it. We actually had no idea what to expect so the whole thing was great.

Quality of Experience
Guides, Drivers and Staff
Our guide Alex knew so much, was interesting and catered the experience to our teenagers.
Transport
Picked up near out place, bikes were ready to go. No hassles!
Seine Cruise with Commentary
Seine Cruise with Commentary
Paris

The cruise is well orgnized but very crowded so plan for extra time! I think we could have lived without the cruise. We went on the day before we left and we had already seen most everything so it felt like an activity that we could have skiped.

Quality of Experience
It's fine. It was pretty loud so I couldn't really hear the narration .
Self-guided visit of Chateau de Chenonceau
Self-guided visit of Chateau de Chenonceau
France

Chaeau de Chenonceau is a great stop. It was pretty crowded when we went and we were trying to dodge heavy rain.

Quality of Experience
Interesting and unique history.
Transport
We had drivers from Amboise who provided such great customer service.
Medieval Paris - St Chapelle, Notre Dame & Conciergerie
Medieval Paris - St Chapelle, Notre Dame & Conciergerie
Paris

Facinating and so cool to see the newly rennovated Notre Dame! We literally had no idea what would be included in the tour and it was all interesting. Maybe a little too detail oriented for our teenage kids.

Quality of Experience
The prision was facinating and seeing St Chappelle after Notre Dame is a nice combination.
Guides, Drivers and Staff
Our guide (Vincent I believe!) was incredibly knowledgeable and personable.
Transport
Our guide met us at our airbnb and then we travelled together by Metro then walked the rest of the way.
Life in the Marais During WWII Walking Tour
Life in the Marais During WWII Walking Tour
Paris

We had already spent time in the area so it was really facinating to see the historical perspective and learn about France during WW2. .

Quality of Experience
Interesting history, and our guide talked to us about everything!
Guides, Drivers and Staff
We had a great guide (Camille, I believe) She was also knowledgeable, interesting, catered to our needs. I think all three of our guides were from Toorers. The quality of their guides was excellent. And they are really diverse in their experience and perspectives. We couldn't have asked for better guides or the experience they gave us.
Transport
Picked us up at our AirBnB
Canoe the Cher River, Chenonceau Castle
Canoe the Cher River, Chenonceau Castle
France

It was really fun to canoe to the Castle and around the moat. It was a nice activity that broke up the day so we weren't just "site seeing".

Quality of Experience
Easy, fun.
Guides, Drivers and Staff
The staff at the canoe pick up was helpful and easy to work with.
Le Louvre Private Tour
Le Louvre Private Tour
Paris

The Louvre is incredible but it's so big. It was so much. more fulfilling having a guide show us the important works and explain the history and significance.

Quality of Experience
Great Guide! And, of course, the Louvre.
Guides, Drivers and Staff
Babis was interesting, funny, knowledgeable, personable. Good with teenagers.
Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Aug 11, 2025
Hello Amy, Thank you so much for your kind message! I’m truly delighted to hear that your family had such a fantastic time in France. It was a real pleasure working with you to create this journey, and I’m so glad you were able to discover different regions and enjoy unique experiences that made the trip special. I also really appreciate your feedback regarding the accommodations. I’ve taken note of your remarks. As a general practice, we usually recommend and work with hotels rather than... Read more

Hello Amy,

Thank you so much for your kind message! I’m truly delighted to hear that your family had such a fantastic time in France. It was a real pleasure working with you to create this journey, and I’m so glad you were able to discover different regions and enjoy unique experiences that made the trip special.

I also really appreciate your feedback regarding the accommodations. I’ve taken note of your remarks. As a general practice, we usually recommend and work with hotels rather than private apartments, precisely to avoid issues that can sometimes come with apartment stays, such as cleanliness, stairs, or check-in logistics.

I’m also very happy to hear that the guides added value to your experience with their professionalism and insight. I feel lucky to collaborate with such a passionate and knowledgeable team.

Thank you again for your trust—it means a lot. I’d be thrilled to help you plan your next adventure whenever the time comes!

Warm regards,
Clo

Large family trip to Switzerland flying in to Zuring and out of Milan
Switzerland | Jul 13 - Jul 19, 2025

Jill
Jill B.
Orlando, FL | Reviewed on Jul 20, 2025
We took a large family trip to Switzerland (9 adults, 9 children with ages from 6-76) starting in Zurich and ending in Milan. Our local guide, Ricardo, was amazing with his knowledge of the areas and helping us on our trip. But, the most important thing to our family, was how he put in effort to get to know our family members and was able to adapt the trip to our preferences during the trip. Our bus driver was also amazing: on time, professional, a skilled driver and caring for our... Read more

We took a large family trip to Switzerland (9 adults, 9 children with ages from 6-76) starting in Zurich and ending in Milan. Our local guide, Ricardo, was amazing with his knowledge of the areas and helping us on our trip. But, the most important thing to our family, was how he put in effort to get to know our family members and was able to adapt the trip to our preferences during the trip. Our bus driver was also amazing: on time, professional, a skilled driver and caring for our family. The local Kim Kim specialist was able to work with me to plan the trip with activities that would be good for our family and then Ricardo was able to customize the activities further during our trip based on his knowledge and our interests. The hotels were located in wonderful areas to be able to explore the cities during our leisure time. We felt safe and well taken care of during our time in Switzerland.

Hotel Reviews
Engimatt City & Garden Hotel
Zurich

Family friendly hotel that was able to accommodate our group of 18 (9 adults, 9 children). The hotel was clean and staff were helpful and kind.

Authenticity & Character
Location
Staff
Helpful and kind staff. They made check in easy and met our needs.
Cleanliness & Comfort
Clean and comfortable rooms.
Stella Swiss Quality Hotel

Beautiful hotel in a good location. We were able to walk to areas of the city and local attractions easily. The rooms were great for families and the room with the rooftop balcony was very special. The front desk staff were very helpful. Breakfast was good and the facility was well taken care of.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ameron Luzern Hotel Flora
Luzern

Beautiful hotel, comfortable beds and nice staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Duomo Hotel & Apartments
Milan

Beautiful hotel lobby and staff tried to be helpful. The check in process for our large family group was long and difficult compared to other hotels. While the rooms were nice, they were hot and did not cool down at night. I talked with staff about the air not going below 24.5 C, and was informed that is the best they could do.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
It was hot in all of our rooms, and therefore difficult to sleep.
Hotel de la Paix
Lugano

Hotel was in a nice location to see the lake, but it was a longer walk to the city center for shopping. Hotel staff were nice and helpful after there was a miscommunication with luggage. Rooms were nice and clean. Wonderful breakfast available. Nice pool available for use which the children enjoyed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Kayak tour on Lake Brienz
Kayak tour on Lake Brienz
Interlaken

This was one of our favorite activities. The lake is beautiful and a lot of fun to explore in kayaks. The kayak guides, Ben, Ryan and Mika, were amazing with our family. They led us in games we played on the lake and were able to accommodate our different ability levels with ages from 6-76. We had a wonderful time and would recommend this activity to everyone!

Quality of Experience
The lake is beautiful and the guides were fantastic!
Guides, Drivers and Staff
Ben, Ryan and Mika were amazing, helpful and fun!
Transport
Our bus driver and the bus were amazing.
Swiss Food and Culture Tour in Interlaken!
Swiss Food and Culture Tour in Interlaken!
Switzerland

We enjoyed our tour of Interlaken with our guide Nina. We went to the Woodpecker Woodshop and enjoyed the demonstration and shop there. It was lovely and cute. Then we went to a local dairy farm to see the happy cows and sampled the local cheese. It was a wonderful experience and the kids enjoyed it. We then went to the Funky Chocolate Club. We had a chocolate tasting and really enjoyed our time there. The chocolate and education received were top notch. I would also recommend this experience.

Quality of Experience
Guides, Drivers and Staff
We had a little trouble contacting the local guide company to ensure meeting location, etc, but the guide herself, Nina, was fantastic.
Transport
We used our private bus and driver to access areas that were a longer walk due to missing the public transport option. Our group moved slowly due to having one person using a rollator and having a lot of people.
Bellinzona Private Walking Tour with Professional Guide
Bellinzona Private Walking Tour with Professional Guide
Lugano

Bellizona is a beautiful city with wonderful history. We did a walking tour of the city and saw some very beautiful, old buildings and learned about its history. Then we were able to go up to one of the Castles and explore it. There was a museum with a movie that was very interesting, even to the youngest in our group (6 years old). We did enjoy this experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Como and Bellagio tour with a cruise!
Como and Bellagio tour with a cruise!
Switzerland

We skipped this experience due to our preferences at the time. So, I cannot rate it.

Rhine Falls & Stein am Rhein medieval village!
Rhine Falls & Stein am Rhein medieval village!
Switzerland

We enjoyed seeing the waterfalls and the medieval village. We were at the village on a Sunday, so some of the shops were closed. The river was beautiful to see and the kids were able to wade in the water to have some fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Jul 31, 2025
Hello Jill,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that your family trip through Switzerland was such a meaningful and memorable journey. It sounds like Ricardo truly went above and beyond—not only with his deep knowledge of the region but also in making personal connections with your family and adapting the itinerary to suit your needs along the way. We're also glad to hear that your driver provided such professional and caring service,...
Read more

Hello Jill,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that your family trip through Switzerland was such a meaningful and memorable journey. It sounds like Ricardo truly went above and beyond—not only with his deep knowledge of the region but also in making personal connections with your family and adapting the itinerary to suit your needs along the way. We're also glad to hear that your driver provided such professional and caring service, ensuring everyone felt safe and comfortable throughout the journey.

It's great to know that the planning process with our local specialist helped create a well-suited itinerary, and that Ricardo’s on-the-ground adjustments made it even more special. We’re so pleased the hotels and their locations added to your enjoyment and allowed time to explore at your own pace.

Thank you again for choosing to travel with us, we hope to welcome you on another adventure in the future!
Warmest regards,
Clo
ps: thank you so much for sharing those amazing pictures with us!

The trip could not have gone any better. Clo...
Switzerland | Jul 4 - Jul 12, 2025

George
George D.
Ashburn, VA | Reviewed on Jul 13, 2025

The trip could not have gone any better. Clothilde did an amazing job with the planning, and everything went perfectly to plan. Loved driver Luiz and guides Eric and Mike. Hotels were all good, although the Hotel Metropole in Interlaken could probably use an update in public spaces (although rooms were nice). Will definitely use you again.

Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Jul 31, 2025
Hello George, Thank you so much for your wonderful feedback! We're absolutely delighted to hear that your trip went so smoothly and exceeded your expectations. It's fantastic to know that my assistance in planning this trip made everything run seamlessly. We're also thrilled that you enjoyed your time with Luiz, Eric, and Mike—they each bring so much to the travel experience, and we're lucky to be working with them. We appreciate your honest note about the Hotel Metropole in Interlaken, and... Read more

Hello George,

Thank you so much for your wonderful feedback! We're absolutely delighted to hear that your trip went so smoothly and exceeded your expectations. It's fantastic to know that my assistance in planning this trip made everything run seamlessly.

We're also thrilled that you enjoyed your time with Luiz, Eric, and Mike—they each bring so much to the travel experience, and we're lucky to be working with them. We appreciate your honest note about the Hotel Metropole in Interlaken, and we’ll be sure to share that feedback with our partners there.

Most of all, we're so glad you had such a great experience and are already thinking of traveling with us again. Switzerland has many amazing areas to discover and .... we also organize trips to France 😉
Warmest regards,
Clo