We loved our trip to Switzerland! The country...
Switzerland | Sep 15 - Sep 24, 2026

Christina
Christina G.
Boone, NC | Reviewed on Oct 22, 2026

We loved our trip to Switzerland! The country is beautiful and the people are very welcoming. We visited Lucerne, Grindlewald, Zermatt, Zurich and Interlaken. Our travel was completely by public transportation, trains, boats and busses. The Swiss Travel Pass worked perfectly! We loved not having to stress about making a train at a certain time. My KimKim app worked perfectly also. We had every detail of our trip right at our fingertips and could send messages to our KimKim representative if we ran into a snag. Mathilde, our KimKim rep was a wonderful help in planning a perfect dream trip! Thank you Mathilde. One of our favorite things during the trip was the E-bike ride!! So fun and absolutely beautiful. Our guide, George from Czechoslovakia, was GREAT! This is our second KimKim trip and were planning another one for next year.

Hotel Reviews
Ameron Luzern Hotel Flora
Luzern

Beautiful room. Very convenient to everything. Very walkable to most attractions and close the bridge.

Authenticity & Character
Felt like a vintage find!
Location
Close to the river and bridge
Staff
Only thing was the restaurant staff were not the best.
Cleanliness & Comfort
Belvedere Swiss Quality Hotel Grindelwald
Grindelwald

Beautiful location. Great view of the mountains from the large room. Loved the patio. It was really expensive tho, the restaurant was sooo expensive and not that good honestly. The fondue was not something I would redo.

Authenticity & Character
Location
Really close to the train station and has a beautiful view.
Staff
Cleanliness & Comfort
Nice bed, shower and patio
Hotel National
Zermatt

Beautiful historic hotel. The room was big and had nice furnishings. Really close to the amenities.

Authenticity & Character
Location
Staff
They accidentally damaged one of our luggage pieces and came forward about it. The actually paid us for a new one! Amazing manager staff. The bartender, from Portugal, was very good.
Cleanliness & Comfort
Hotel Glockenhof
Zürich

Weird room. Had a shower with glass walls that looked into the bedroom. Kinda like being on TV display for anyone in the bedroom or other parts of the room. The air conditioning did not work well. Nice to have coffee and tea available in the room. Had a nice area with a desk. It was quite a walk from the train station. We took a hotel van to the airport to avoid that walk again. We were not told the hotel "shuttle" would cost us $80, and were surprised to find that out at the airport by the driver who asked us to pay him.

Authenticity & Character
Location
Far walk from the train station. Nice for other things, like the lake and shopping/dining.
Staff
Pretty cold staff at the front desk.
Cleanliness & Comfort
It was clean and the bed was okay
Activity Reviews
E-bike tour Lauterbrunnen & Valley of 72 Waterfalls
E-bike tour Lauterbrunnen & Valley of 72 Waterfalls
Switzerland

Absolutely loved this adventure. It was perfect. Beautiful, fun and engaging. Our guide, George, was perfect.

Quality of Experience
Food
The Swiss picnic was perfect. Fresh cheeses, sausage and tomatoes.
Guides, Drivers and Staff
George was very helpful, knowledgeable and fun.
Transport
Summer Kayak Tour Lake Brienz
Summer Kayak Tour Lake Brienz
Switzerland

This was a great tour! We really enjoyed the beautiful lake. The guides were fun and engaging. We were provided wetsuits to wear over our shorts. The water was COLD! It was September and perfect weather, but the water is fed from a glacier so.... At first I had no intention of getting in the water, but I am sooo glad I did. I mean, when are you giong to be able to do this again!

Quality of Experience
Guides, Drivers and Staff
Transport
Gornergrat panoramic train (return day-ticket & Priority boarding)
Gornergrat panoramic train (return day-ticket & Priority boarding)
Switzerland

This was a beautiful train ride. The train car was comfortable and we could see everything well. We were happy to have the priority boarding tickets as there were lots of people clamoring to get the best seats. The train stopped along the way so you could get off and check things out then continue.

Quality of Experience
Guides, Drivers and Staff
Transport
Swiss Travel Pass
Swiss Travel Pass
Switzerland

This is a MUST HAVE! Worked perfectly. We were able to get on any train, bus or boat with this pass. We only had to show our pass a few times. We took trains in Italy and had to be on time for the train we paid for. Very stressful. This Swiss Pass allowed for you to take whatever train fit your schedule. So if you missed one train, simply wait for the next one. It was GREAT to have the pass in our KimKim app. So convenient and easy. The trains are very punctual. We had one train that needed to have some kind of repair and we had to change trains only one time.

Quality of Experience
Guides, Drivers and Staff
Transport
Fondue Gondola (To book in advance & to pay on-site)
Fondue Gondola (To book in advance & to pay on-site)
Switzerland

This was neat, but not a must-do. The little gondola was super cute and it was fun to be out there all by ourselves in the little thing. The fondue was just okay. Staff was slow to provide service.

Quality of Experience
Guides, Drivers and Staff
Transport
Matterhorn Glacier Paradise (Round-trip Tickets)
Matterhorn Glacier Paradise (Round-trip Tickets)
Zermatt

Wow! What a view and to be INSIDE a glacier was amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Night Watchman Walk in Lucerne (private tour)
Night Watchman Walk in Lucerne (private tour)
Lucerne

Super fun experience. We loved being the only ones on the tour. The guide was great and very knowledgeable local.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mathilde D.