Amazing trip through 5 countries
Germany
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Sep 20 - Oct 5, 2026
we had an amazing trip. There were a few glitches (car rental agency requiring passport to rent that we didn't have on us) but a call to Mathilde helped straighten everything out. The other problem is the date we wanted to go to the Ann Frank house they were doing some maintenance, so we rescheduled for the day we got back to Amsterdam. Unfortunately that day we were exhausted from traveling by train and didn't go and we were told the tickets we unrefundable, so that was upsetting. The tours we had were amazing with wonderful guides. I cannot remember the name in Haarlem, but we had Charles in Brussels, Flak in Cologne, Jeremy for Neuschwanstein, Agatha in Salzbourg and Mamon in Strasbourg. We had a guide for Dachau whose name started with an A too. All were outstanding!!!! I do need to contact Mathilde as we are supposed to get a partial refund for car rental that has not yet appeared.
Mathilde was extrememely easy to work with and very responsive to all my questions and needs. I would not hesitate to recommend KimKim to everyone I know, and I would certainly use again!
Activity Reviews
Our guide, I think his name was Achim was great. There was a lot to cover and sometimes he moved a little fast but all in all I would not hesitate to recommend him. He gave us so much information, I thought I knew a bit on the subject of concentration camps but there was much I didn't know. The day was very warm and we were in the sun a lot so that was a bit uncomfortable, but you can't control the weather. I felt that Achim was passionate about the subject and wanted us to learn as much as we could. I highly recommend!
Our guide (I forgot her name) was really good and passionate about Oktoberfest, We learned the history behind it and how the festival has evolved over the years. We also learned how they get ready for the fest and about the buildings they put up and take down every year. The tent experience itself was less than perfect. It was 84 degrees when we were there and we were packed in like sardines. I saw other areas in the tent that people were not that crowded in that looked much more comfortable. This is not the guides fault, it is the tour company that has an area they are putting us in. It was so hot and crowded at our table it was hard to enjoy yourself. After our chicken (which was delicious) we left and went to another tent by ourselves that was much more comfortable and the tables not as crowded.
It was a pleasant bus ride out there and our guide Jeremy was very informative and fun. We had some time before and after the castle tour to get something to eat and shop. Upon Jeremy's advise we took the tram instead of walking the whole way and were glad we did. Even taking the tram you are doing a lot of uphill and downhill walking. And in the castle you are going up and down circular staircases.