Excellent support!
Costa Rica
|
Dec 28 - Jan 5, 2026
Andy R.
Houston, TX
| Reviewed on Jan 08, 2026
Excellent support from Randall. Only suggestion would be to keep the phone numbers for local tour operators up to date (some numbers were no longer in service) and include the pickup info in the confirmation details. Thanks!
Randall Jiménez
Local specialist in San José, Costa Rica
| Replied on Jan 08, 2026
Dear Andy,
Thank you so much for your valuable feedback. I truly appreciate you taking the time to share your thoughts. I'll ensure that the local tour operator contact information is up to date and include the pickup details in the confirmation information going forward. Your suggestions help us improve our service, and I'm glad I could assist you.
Best regards,
Randall