Kimkim Trip Reviews for Costa Rica
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Great Family Trip · Costa Rica - Nov 24 - Dec 2, 2019
This was our second trip to Costa Rica and Randall did a great job of organizing exactly what we wanted this time around. There was only one glitch when a river rafting trip was cancelled at the last minute, but Jimmy Villegas immediately found and booked an alternative tour rappelling down waterwalls which turned out to be a real highlight of our vacation.
Costa Rica family vacation · Costa Rica - Nov 24 - Nov 30, 2019
We organized the trip through Olman, and communication was very smooth (quick replies to questions). Hotels and transportation was all very good (in particular the hotels in Arenal and Manuel Antonio areas).

Hi Yves,
Thanks for your review.
We are very happy you had a great time and good to know you liked my service, offer the most personalized experience is what makes us the best option to take an amazing experience.
I hope you will visit Costa Rica in the future, we will be more than glad to assist you in case you need it.
Best,
Olman
Costa Rican Honeymoon · Costa Rica - Jul 1 - Jul 9, 2019
My wife and I were unfamiliar with Costa Rica but she loves sloths so we selected this location for our honeymoon. With minimal details aside from sloths, Olman was able to plan a beautiful vacation for us. It included a romantic stay for a few nights at a resort as well as a multitude of excursions. Thanks to Olman, we had a great experience in Costa Rica with wonderful memories - we are now planning a trip to Hawaii because of our past experience with KimKim.

Hi Matt,
I am very happy you had a great time in Costa Rica.
That is great to know you saw sloths and had a great experience.
Also, that is excellent to know you are planning a trip to Hawaii, I hope you will have a terrific time in your next expedition.
I hope to see you again in the future in this paradise.
Thanks,
Olman
The trip was very well organised by Adriana, ... · Costa Rica - Nov 13 - Nov 29, 2019
The trip was very well organised by Adriana, she was very helpful, especially when it came to last minute changes. The hotels where fantastic, all nature guides were awesome, very knowledgeable, pick ups were all on time and everyone was super friendly. La Paloma Lodge in Osa is outstanding, In hindsight I should have included a two night stay at Sirena Ranger Station, some people who stayed at Paloma did this and where blown away by this experience.
In Porto Viejo I would include a walk... read more
Cycling Costa Rica coast to coast · Costa Rica - Nov 12 - Nov 23, 2019
Our driver (Mau) and our guide (Julio) we’re very friendly, knowledgeable and responsive to our requests and needs . They really added to the success and enjoyment of the trip. We would highly recommend this trip-especially with Mau and Julio.

Hi Tommy,
Thank you for your comments. It makes us so happy that you have enjoyed the trip that we organized for you, we know that we are very lucky to have such dedicated people like Mau and Julio working with us and it is great that you have had the chance to share with them your trip.
All the best!
Randall
One week in Costa Rica · Costa Rica - Nov 17 - Nov 24, 2019
We booked two excursions for our one week stay in Costa Rica in November. One, out of San Jose, was to Poas Volcano and then La Paz waterfalls and nature park. Our guide was Edgar and we had a lovely time despite the rain and fog up in the mountains. Edgar was fun to be with and informative. I absolutely loved La Paz, especially in the mist and drizzle. Just magical! Our other excursion was from Puerto Viejo, the Cahuita national park. Our guide was Shailo Rose and he was charming and such a... read more

Ron, I am very pleased to hear that you had a nice time and that our team meet our main goal of satisfaction beyond the senses. We look forward to having you here again soon.
Costa Rica is a beautiful Country. The guides... · Costa Rica - Oct 25 - Nov 1, 2019
Costa Rica is a beautiful Country. The guides were kind, the zip line experience was amazing, and the hot springs hotel was really pretty. I enjoyed kayaking in the river a lot. I was disappointed in the 3rd hotel for adults only; especially for a group of girls. It was highly geared toward couples and I feel we were treated differently there then the other places. I found a hotel that we moved to for the last 2 nights called the Carriblue which was my favorite one. I like the space, jungle... read more
Will visit again! · Costa Rica - Oct 28 - Nov 2, 2019
We had a terrific time in Costa Rica! Highlights included a bunch of hikes, amazing food, ziplining, snorkeling... it was beautiful. Definitely want to revisit the country!
Monica and Kristy were outstanding - they asked the right questions, found out what kind of a trip we wanted to do, and came up with an itinerary tailored for us. They were responsive, attentive, and most of all, patient - we wanted to make some changes last-minute and they were willing to listen and be flexible. Thank you for everything!

Dear Varun,
It was our pleasure to help you organize this unique trip for you! I'm so glad you enjoyed every minute of your stay here and that you got to try new things - like the Caribbean Rice & Beans! You are definitely welcome back any time you like for more adventures and experiences in Costa Rica!
Best wishes and pura vida,
Mónica
Rodrigo was fantastic! · Costa Rica - Oct 9 - Oct 19, 2019
Rodrigo was fantastic!
good Planning bad execution · Costa Rica - Oct 19 - Oct 26, 2019
In general it was easy to organise and good recommendations were given. The problem was that the hotels and experiences that were booked did not meet our expectations or the description provided by kimkim and once the issues were raised they were not addressed by Kimkim
Olman planned us an amazing trip in Costa Rica · Costa Rica - Oct 16 - Oct 26, 2019
We would like to thank Olman for the amazing 11 day trip he planned for us with such short notice. Costa Rica has been on our list of places to visit but we only booked the flights 4 weeks before travelling. I was apprehensive about Travelling in October as it is meant to be the rainy season. Olman explained the weather is normally sunny in the morning clouding over in the afternoon. We seemed to be lucky as we only had 1 evening when we had a real downpour, which was quite an adventure. The... read more

Hi Sue,
I am very happy you had an incredible experience in Costa Rica.
That is great to know you had good weather, that is another thing that makes Costa Rica one of the most famous places to visit in America.
I hope you will visit Costa Rica in the future, all our team will be more than glad to assist you.
Concerning the photos, thanks for sharing them, our future clients will look at them and will have a sense of what to expect when they will visit us.
Best,
Olman
My specialist, Randal, planned me an amazing ... · Costa Rica - Sep 20 - Sep 27, 2019
My specialist, Randal, planned me an amazing trip to Costa Rica! This was my first time traveling alone internationally, and I wanted a mix of outdoor activities + leisure. Randall worked with me and happily tolerated it when I changed my mind about things periodically until the plans were perfect! I had no questions or issues along the way -- everything was planned from top to bottom.

Dear Aiden,
I am so happy to read your review and to confirm that you had a good time in my country with the arrangements that we organized for your vacation last month. It was a pleasure to work together with you planning your trip and I am also glad that you felt happy along with the whole process.
We hope to have the chance to welcome you again in the near future.
All the best!
Randall
Impressive Nature conservation in Costa Rica · Costa Rica - Oct 9 - Oct 19, 2019
We were met warmly in the airport by Ben. The driver to Monteverde stopped at a wonderful vista and helped us access the house. We loved the walk through the Cloud Forest and was very impressed by our knowledgeable botanist guide, Rodrigo. Rafa from the boat was especially helpful in locating our AirBnB which turned out to be farther. We loved Hugo and Jacob, our kayaking guides. Hacienda la Isla was a gem. The beach walk and snorkel at Cahuita Park was wonderful! Impressive conservation of nature, flora and fauna!!

Hi Marimil,
Thank you so much for your lovely feedback, I will pass on your kind comments! So glad that you guys had such a great time :) It was a pleasure to organize your trip here in Costa Rica and I hope you visit us again one day!
All the best,
Mónica
Pura Vida · Costa Rica - Oct 16 - Oct 20, 2019
What a wonderful experience! The hotel was amazing and the staff was so friendly. We loved all of our guides, especially Jose and Cesar. I miss the sounds of the howler monkeys. Also we were very lucky with the weather!

Hi Karen,
I am very happy you had a wonderful experience in Costa Rica.
All our suppliers are very experienced, due to this we can offer incredible experiences for all people.
Regarding the sounds of the howler monkeys, you have one more reason to visit us in the future. Thanks for trus in us, feel free to contact us in the future for your other terrific experience.
Pura Vida!
Olman
Trip to Costa Rica · Costa Rica - Sep 21 - Sep 29, 2019
We are very disappointed with our experience with KimKim on what should have been a great trip. Randall was helpful in laying out an itinerary that suited our needs. The quoted price seem quite a bit higher relative to the experience of friends and family who have been to Costa Rica, which prompted us to ask about any included fees. Randall said that all contracts with tour operators were "confidential" and that "all benefits are passed along to you." He insisted that there were no added fees... read more

Hi Christopher,
I am sorry to hear about the feeling that you have after the vacation that we organize for you.
We always try to provide the best value for your trip taking into account the time and research we've done to ensure your trip runs smoothly, organize all the reservations, provide on-the-ground support, and, most importantly, to ensure that the experience is great.
The people, who make a decision of doing their own arrangements directly, take all the risks that are involved... read more

Trip to Costa Rica · Costa Rica - Sep 11 - Sep 15, 2019
Our whole experience couldn’t have been more seamless. Our transportation, our lodging, our activities...everything was perfect. We had an amazing time in Costa Rica, and Randall made it happen!

Hi Travis,
I appreciate your review of the trip and your kind comments, I am really glad that you and Rebecca enjoyed your vacation and that it covers all your expectations :)
We hope to have the chance to welcome you again in the future and organize a new trip to our small but diverse country.
Pura Vida!
Randall
Costa Rica adventure vacation for a family of 4 · Costa Rica - Aug 17 - Aug 26, 2019
We had an amazing time in Costa Rica. The communication with Olman during the planning process was excellent. He was extremely responsive. The trip was extremely well planned and well organized. All the transportation and transitions went off without a hitch. All of the hotels were lovely, but Tabacon was the winner. The rooms and grounds were beautiful, especially the hot springs and the breakfast was sumptuous. All of the tours were great and well run but the wildlife tour and turtle... read more

Hello Laura!
Thank you very much for your good review, we appreciate it.
That is great to know you had a terrific time in Costa Rica, happy to know all tours, guides, and trasnportation were fine.
We hope you had incredible memories and hope to see you on your next visit to this amazing country, we will be more than glad to offer another experience in the future.
Pura Vida!
Olman
Trip to Costa Rica · Costa Rica - Aug 14 - Aug 18, 2019
We had just 4 nights to explore outside of San Jose and no time to plan, so we took a chance on Kimkim and Randall after randomly finding Kimkim online. Randall put together a plan based on the info we gave him, tweaked a few things at our request and then put it into action via the local contractor Coast to Coast Adventures. Every activity on the pretty busy schedule went off without a hitch -- ALL drivers arrived on time (or early!), ALL activities were pretty much as described, ALL... read more

Hi Christie,
First of all, thank you for your detailed review and feedback. It is very important for us to read from our customers their experience while they traveled in our country and to find out how everything works.
It makes me really happy to read that you and Phil have enjoyed your trip and the services that we arranged for you. We hope to have the chance to welcome you again in the future and explore some other areas of our country.
Best,
Randall
Trip to Costa Rica · Costa Rica - Aug 7 - Aug 13, 2019
This was my first time using KimKim and I was definitely leery. I usually book all of our trips by myself. I have to say though that Adriana, who booked our trip to Costa Rica was wonderful. She answered all of my questions and rearranged our trip so that it fit what we wanted to do and our budget. She was even able to change a pick-up time in the middle of our trip when I requested it. All of the excursions we went on were run by top-notch companies and guides and the hotels she recommended and booked had amazing views. Everything was very smooth! I'd highly recommend her!

Hello Deborah,
Thank you for your nice comments, it was a pleasure for me to organize your trip to Costa Rica. I am very happy to know that all the services fulfilled your expectations. I hope to serve you again when you come back for a new great experience here in our country. :-)
Sunny regards,
Adriana
Well worth every dime · Costa Rica - Aug 22 - Aug 25, 2019
Well worth every dime
Amazing place and people 💓

Hello Maria,
Thank you very much for your feedback, it makes me happy to know that you enjoyed your time in Costa Rica.
I will be more than happy to help you in the future if you decide to visit us back. :-)
Sunny regards,
Adriana
Osa Peninsula Luxury Jungle Adventure - 5 Days · Costa Rica - Aug 5 - Aug 18, 2019
carlos helped us and made our trip memorable, thanks
we had the trip of a lifetime

Hello Andre!
Greetings from Costa Rica, thank you for your feedback trip, It was our pleasure having you in our country. Pura Vida, I really hope you enjoyed Peninsula de Osa and other Destinations.
Now you have a Friend here and I hope you keep Costa Rica in your memories.
Thank you, Pura Vida!

Trip to Costa Rica · Costa Rica - Jun 10 - Jun 21, 2019
Monica was a true gem! She made my first trip to Costa Rica a lifetime memory. She was always available when needed. She ensured I received the best customer service. The trip plan she suggested was exactly what I wanted!

Dear Symphony,
Thank you so much for your feedback, we are really happy you enjoyed your time in Costa Rica! It was my pleasure to organise your trip and you are welcome back anytime!
Trip to Costa Rica · Costa Rica - Jul 31 - Aug 14, 2019
My trip has been amazing. Olman perfectly understood my expectations and organized it as well as I could have hoped. Strongly recommended.

Hi Florence!
Happy to hear that your trip was amazing, I hope you enjoyed each experience you had in Costa Rica.
Thanks for your feedback and we hope to see you again in the future.
Pura Vida!
Olman
Trip to Costa Rica · Costa Rica - Jun 26 - Jul 7, 2019
We couldn't have been more pleased with our trip. We took a 12-day family trip with 3 teenagers (18,16,13). All of our accommodations were perfect, from the hotels, the excursions, and the included meals. It was the perfect mix of adventure and fun with learning about the history of the country, the agriculture, and seeing all the plants and animals in their natural habitat. All of our drivers, guides, and excursion leaders spoke perfect English, and were so friendly and eager to tell us... read more

Hello Chris!
Greetings from Costa Rica ...
I just want to say thank you for join us and meet our beatiful Costa Rica. I hope you can return and explore more then.
Thank you for your feedback it is very important for us. Please do not hesitate in ask me in the future you have friends in Costa Rica know.
Pura Vida Amigo!!
Carlos.
Trip to Costa Rica · Costa Rica - Jul 18 - Jul 26, 2019
We made a fairly last minute decision to take our family of 4 to Costa Rica in July. Without enough time to research an itinerary, we are so glad we found kimkim online. Working with our trip planner, Adriana, was effortless and she planned a fantastic vacation for us!
Some comments on the service first. Adriana was extremely responsive. Using kimkim's messaging service, I received texts when she sent updates which allowed us to plan the trip very efficiently. We caught up by phone as well... read more

Hello Sarah,
Thank you very much for your nice comments about your trip to Costa Rica.
I am so happy to hear that all the services fullfield your expectations and that the hotels, activities, transportations and the Costarican people made a nice and unique family vacation for you.
I hope to help you again in the future when you come back to enjoy a new adventure with us. It will be my pleasure to assist you.
All the best to you and your family!
Adriana
10 Days in Costa Rica - 5 Unique Itineraries · Costa Rica - Jul 15 - Jul 25, 2019
Our trip was AMAZING!!! UNFORGETTABLE! We told our Kimkim rep what we wanted to do and see and they took care of the rest....no issues whatsoever!!! Everything was soooooo well coordinated!! Thanks KIM KIM!!

Hello Maritza,
Thank you very much for your comments! I am happy to know that you enjoyed your trip in Costa Rica. Please contact us if you decide to travel again in the future. It will be our pleasure to assist you.
Sunny regards,
Adriana
Trip to Costa Rica · Costa Rica - Jul 21 - Jul 27, 2019
Randall was fantastic from start to finish, his local knowledge and suggestions for tours and activities resulted in a fun filled 6 day itinerary as part of our family holiday to Costa Rica. The hotels, transfers and tours all went smoothly and communication throughout the booking process was clear and very easy.
Thank you Randall! We had a fantastic time and would recommend your services and KimKim to anyone looking to book a holiday to beautiful Costa Rica. Pura Vida!

Dear Caroline,
I just want to thank you for your gentle comments. I am so glad to read that you feel very comfortable with the service that you received from us along the whole process.
It also makes me really happy that you, Daniel and your kids have had a great family vacation in Costa Rica and I hope that Harry has enjoyed his birthday celebration on board of the catamaran tour last Friday.
All the best to you and your family!
Randall
One Week in Costa Rica : 5 Unique Itineraries · Costa Rica - Jul 21 - Jul 28, 2019
Carlos was always very responsive and a pleasure to work with. He had many good ideas for the trip, and most importantly, he chose a perfect guide and driver for our family trip. Our guide, Margarita, was a biologist who had a vast knowledge of bird, plant and wildlife, but she was also great with kids, making up various games and contests to keep them engaged. Enrique was also very knowledgable and accommodating to kids and my mom, who is 85 and couldn't participate in many of the... read more

Dear Clarissa,
I hope you have arrived well last Sunday!
I just want to say thank you for join us and meet our beautiful country, Costa Rica.
As I explained to you since the beginning we always try to provide you with our best. It was our pleasure having you and your family in Costa Rica, I know you had a Great vacations time, I appreciate your kind trip review and remember you have friends in Costa Rica now, Pura Vida!
Your Friend,
Carlos.
Trip to Costa Rica · Costa Rica - Jul 13 - Jul 23, 2019
We just returned from an 11-day family vacation in Costa Rica and it was truly fantastic. We had a great balance of planned adventures and downtime that we used to explore on our own. The tours and hotels organized by Randall were all great, and I am so glad we decided to have an expert organize our itinerary instead of trying to figure it out ourselves. Below are the brief reviews of the major highlights of our trip:
Balsa River rafting with WAVE: 5/5. Fun river, great guide, great... read more

Dear Garrett,
It is great to read your review about the trip and confirm that you and your family had a great time with the arrangements that we organized for you.
I really want to appreciate your detailed feedback about the hotels, transportation and activities that you experienced along the trip, including also those additional activities and extra services that you booked directly. It is very important for me to read your impressions and improve customer service to those travelers who... read more
Best of Costa Rica - 14 Days · Costa Rica - Jul 8 - Jul 21, 2019
The coordination of drivers, guides and various excursions worked well: the drivers and guides were personable, knowledgeable, courteous and punctual. The experiences were interesting too as these naturalists were able to spot hidden creatures in the murky waters or shadowy trees and shrubbery such as sloths, caymans, monkeys, parrots, snakes, frogs, millipedes and a variety of birds.

Thank you Pete and Iringo for your comments, I appreciate your time sending you this review and we hope to have the chance to welcome you again in the near future and organize a new adventure.
Best,
Randall
Costa Rica Self-Drive Adventure - 14 Days · Costa Rica - Jun 29 - Jul 16, 2019
Adriana was absolutely great to work with! Our trip had a rocky start when a delay in our first flight caused us to miss our connecting flight to Costa Rica. That delay in turn made us miss our our first booked trip. Adriana and kimkim rearranged our whole schedule, rebooking hotels and tours. The following day when there was a nation wide truckers' strike, and we couldn't get to the east coast of the country, she rebooked everything all over again! I can't even imagine what we would... read more

Thank you for your nice comments about your trip. It is a joy for me to know that despite the inconvenience of your flight and the strike, you could enjoy your trip. It is our job to offer the best possible service in any circumstance and that in this way our clients can enjoy a beautiful holiday. It is very gratifying to know that you felt protected and well supported by us. :-)
I hope to receive you again in our country for a new adventure, I will be delighted to serve you.
Kind regards from Costa Rica,
Adriana
Costa Rica Adventure: Whitewater, Beaches & Volcanos - 8 Days · Costa Rica - Jun 22 - Jun 30, 2019
My son and I spent 9 days in Costa Rica during the last week of June. Randall did an exceptional job arranging all our excursions and hotel accommodations. Randall was also extremely responsive in answering any of my questions. The 2 day white water rafting trip down the Paquare River was great! We also really enjoyed the zip lining and hot springs in La Fortuna. The Costa Verde hotel was beautiful in Manuel Antonio and we enjoyed kayaking, snorkeling, and surfing. Every adventure was wonderful and I would plan my next vacation through Kimkim. Thank you for a very memorable vacation!

Dear Michele,
Thank you for your comments about your last trip to my country, it really makes me so happy that you and Zachary have enjoyed your vacations and the arrangements that we made for you. I knew you would love the overnight rafting trip, it is amazing to spend the night on the banks of the Pacuare River in the middle of the rainforest :)
We hope to have the chance to welcome you again in the near future.
Best,
Randall
Costa Rica Adventure · Costa Rica - Jun 21 - Jun 30, 2019
Olman did a fantastic job arranging our trip to Costa Rica. We were very happy with the hotel recommendations as well as activities that were pre-arranged. Transportation was flawless. Various drop-offs and pickups were all right on time. I changed my plan mid trip , and Olman sent new itinerary within a few hours. Great job.

Hola Mark!
Thanks a lot for your feedback!
Great to know you had a good trip in Costa Rica, I hope you collected many memories to share with family and friends!
If you want to visit us in the future, do not hesitate in contact me, I will be more than glad to assist you!
Pura Vida!
Olman
Trip to Costa Rica · Costa Rica - Jun 10 - Jun 16, 2019
Carlos arranged an amazing trip for my family that captured all the best things about travel: opening hearts and minds, meeting new people and some great fun! I'd say that the trip included something for everyone, but it actually included everything for everyone. We all - myself, my wife and my 10 and 8 year old kids - loved rafting on the Balsa with Carlos T., a chocolate tour near Arenal with Katherine and surfing (or trying to, anyway) on Playa Blanca with Walter and Niels. Along the way... read more

Dear Nik,
Greetings from Costa Rica, Pura Vida Amigo!
I want to thank you and your loving and respectable family for sharing with me last evening in San Jose. I enjoyed it a lot.
Thank you for sharing a little of you with me, that has been my reward for you, remember that you will always have a friend in Costa Rica, have my contact and if someday you want to come just look for me as well as your friends as well they can do.
Thank you very much for this beautiful comment, thank you for taking... read more
Trip to Costa Rica · Costa Rica - May 18 - May 25, 2019
Olman was amazing responding to all my queries in a timely manner and changing things in the itinerary based on my daughter’s animal and wildlife requirements!
Our trip, while only 7 days, incorporated so many trips and places. We had an absolutely amazing time and pretty much saw most of the country’s animals in their natural habitats.
Absolutely stunning country and Olman’s help definitely helped us to make the most of our limited time there.
Thanks again!

Hi Darren,
I just can say thanks to you, it was a pleasure to assist you in all the special requirements to offer an unforgettable experience in Costa Rica.
I hope it was something special for you and your daughter, thanks for your good review.
Pura Vida!

Driving, Sightseeing · Costa Rica - Jun 9 - Jun 14, 2019
We enjoyed the whole trip and I just wish we could have extended our stay! From the transportation to the hotels and activities, Adriana made thiis trip really enjoyable for us. Thankyou Adriana and the rest of the kimkim staff :)

Hello Misha,
Thank you for your message and nice comments of your trip, I am very happy to know that all the services, hotels, transportation and activities were to your liking and that you had a great time in our country. :-) We hope to welcome you again in the future and organize a new experience for you.
Best,
Adriana
Wildlife & Beaches in Costa Rica - 10 Days · Costa Rica - May 3 - May 16, 2019
I was impressed with the transport arrangements between and at destinations. People were there on time and were excellent drivers and this was arranged beautifully. The road to the Caribbean coast was not good and it was disappointing to see the lack of ongoing construction for what is an essential highway servicing the plantations and the North South link. This does no credit to the country and the government.
The Tortoguero experience was also excellent. Great hotel and a very good... read more

Hi Rosy,
Thank you for your email and feedback about your trip. It is very refreshing to have clients completely honest and with comments like the customer service that you received at the Aurola Holiday Inn, we will be on top of that right now, we are a small company in Costa Rica but something that proud us is that we take all the comments from our travelers very seriously and when we receive complains like these, we like to act immediately.
I am glad that you enjoyed the trip to the... read more
Wildlife and beaches · Costa Rica - May 22 - Jun 1, 2019
My boyfriend and I are just back from the most amazing 11 days in Costa Rica. Randall was a great specialist - giving fantastic recommendations on where to go and what activities to do, based on the information we gave him. He also provided a number of different itineraries for us to choose from, and was v. flexible with our requests.
Everything was a highlight really, but the top highlights were:
Our guide Pierre from Canoa Adventures in La Fortuna, who took us on the Mistico Hanging... read more

Dear Charis,
How nice to confirm that you and Mark had a great time in my country and that you enjoyed the activities, hotels, and transportation that we arranged for you. The last part of the trip on the Caribbean coast sounds amazing, to rent a bike and explore the beaches nearby is always a good idea, Punta Uva is one of my favorite beaches in the country.
I hope this has been a birthday that you keep on your memories for a very long long time.
All the best!
Randall

La Fortuna & Monteverde - 6 Days · Costa Rica - Mar 27 - Apr 1, 2019
Our Costa Rica trip was amazing! We had such a great time. The activities were well spaced out giving us time to explore in our downtime. The rides were perfectly structured so traveling was a breeze. The activities were so much fun.
The kayak was really fun. We really enjoy sport activities and it was so nice to get out on the water and view the volcano from another view. It was a bit windy that day but we were up to the challenge. Our guide Pedro was awesome. He showed us different birds... read more

Hi Bryan!
I am so happy to hear about you!
We are really happy you had an amazing trip in Costa Rica.
I appreciate very much your feedback of each experience you enjoyed.
Your feedback motivates us to continue doing our best, I hope to see you again for your next travel to Costa Rica!
All best, Pura Vida!
Olman
Classic Costa Rica: 7-Day Self-Drive Tour · Costa Rica - May 10 - May 17, 2019
This was my first experience with booking a trip through Kimkim and I happy to say that it was an absolute pleasure. The website was very informative and extremely transparent. Their curated tours is an excellent starting place to plan and then customise a trip.
My expertise with Carlos was also fantastic. Carlos is extremely knowledgable and very cooperative. He really helped my customise my holiday down to the smallest details. He was very patient and helped my make several changes to... read more

Good morning Vishal, greetings from Costa Rica, Pura Vida!
Firstly I want to say thank you for visiting our lovely Costa Rica!
I'm so proud of your comments, It was my pleasure to provide you with my best.
I hope you always remember our country and I will be so glad to assist you in the future.
I hope you have a great Monday and Pura Vida!
Kind Regards,
Carlos
Costa Rica Adventure Trip · Costa Rica - May 11 - May 15, 2019
Costa Rica Trip
Kim Kim Review
My wife and I are from California, and we decided to take a trip to Costa Rica. We were looking for an adventure trip that would involve enjoying the Costa Rican rainforest. KimKim made this trip happen! It was such a comfortable, stress-free, and convenient way to book all our travel arrangement in one convenient site!
As I never used KimKim before, I was doubtful that it was this easy to book an adventure. However, it was this simple. It was merely... read more

Pura Vida from Costa Rica!
This is Carlos and I'm very happy for your comments and feedback experiences.
I hope you can remember this trip as one of your Best and I hope you can visit us again.
Muchas Gracias Amigo y Pura Vida from Costa Rica!
Trip to Costa Rica with Claire · Costa Rica - Apr 27 - May 3, 2019
Randal did a great job communicating and organizing the itinerary.
I thought the experience was very good however the accommodations were somewhat underwhelming . Most of the resorts appeared to be about 20 % occupied which is indicative of the low season. I would not recommend the first hotel at all. They made no attempt to hide the fact that guests were eating breakfast in a cattle coral.
On the second day we were met by a tour guide named Chris. He was excellent. I could not... read more

Hi Michael,
Thank you for your review and feedback about the trip I am glad you and Claire had a good time in the country.
I am sorry that you were not comfortable having breakfast at the cattle coral the hotel in Arenal conditioned precisely to keep that impression, actually the name of the restaurant there is The Stable.
As far as the activities, I will make sure to pass your review also to Chris, your guide during the hiking tour.
I hope to have the chance to welcome you again in the future.
Best,
Randall

Trip to Costa Rica · Costa Rica - Apr 20 - Apr 28, 2019
Olman did a perfect job booking an amazing week of holiday in Costa Rica for my husband and son and I. After providing Olman with the cities, the activities, and our budget, he came back with a schedule that fit everything. I was a little worried that I hadn’t yet received any confirmation from Olman one week prior to our departure but Olman reassured me there will be a schedule before our departure. Everything in Costa Rica was right on schedule, the car transport pickups were always 5... read more

Hi Li!
Thanks a lot for your review.
Great photos!The volcano looks amazing, I am really happy your family had a great time in Costa Rica, I hope you will visit in the future to continue discovering this amazing country.
Pura Vida!
Trip to Costa Rica · Costa Rica - Dec 12 - Dec 21, 2018
Randall was just awesome!! He created a wounder full trip for me. I been never to Cosa Rica before but I know what I like and how I like to travel. I just gave him the Information About what I was Looking for, and he planned a perfect trip for me. I had his number and I could contact him while traveling when I had any Questions. I will book again with KimKim and if I go back to Cosa Rica I will book again with Rendall. My trip was About 10 Days Long and I saw so many sides of Costa Rica... read more

Hey Caro,
What a nice surprise to hear from you! I hope this year is treating you well.
Thank you so much for your feedback and gentle comments about the trip that we organized for you in December, it is great to read reviews like yours and confirm that you had a blast during your stay in my country and that you enjoyed what we organized for you Caro.
Let´s hope to have you again in our country in the future...all the best!
Randall
Costa Rica - 7 - 10 Days · Costa Rica - Apr 18 - Apr 26, 2019
We had one of the best trips. Hotels were all great and activities were perfect. Transportation was all planned very well and on time. Overall, we are very happy with our first Kimkim experience and will be using Kimkim for our future travels. Thank you very much.

Hello, Leena from Costa Rica, thank you for your positive comments about my trip plan prepared for you, as you know we will be more than glad to receive you in the future or just referred visitors form you as well, I hope you can visit us in the future again.
Cheers!
Pura Vida!
Costa Rica Family Vacation - 6-Day Itinerary · Costa Rica - Apr 12 - Apr 21, 2019
Adriana has been always of great support, before the trip. During the trip, however, she was mostly absent (perhaps due to the holiday season?).
During the trip, and on Adriana's absence, we got reactions via whatsapp from another member of the team (also called Adriana), who was, first, unaware of our location (we always had planned to go to Montezuma, and then take the ferry to Puntarenas; she left me me a voice message saying DO NOT take the ferry... to then say 'oh, I didn't know you... read more

Hello Joao,
Thank you very much for all your feedback. I heard from Adriana J. that she misunderstood your location at the phone. The Santa Teresa and Montezuma part of your trip was arranged on your own and that is the reason why it was not shown on Adriana's reports. We took immediate action to correct this in our reservations system. Regarding the car drop off, Adriana J. provided you with an audio that included the exact location of the car rental office by the Airport, so that you could... read more
Best of Costa Rica in 7 Days: Explore Jungles, Volcanoes and Beaches · Costa Rica - Apr 22 - Apr 27, 2019
Guides Juan and Daniel at selvatura hanging bridges and frog pond in Monteverdi respectively excellent. Night walk not worthwhile too many people and too many groups and unsuitable terrain. Best of all was Manfred Garcia Leon at casa Corcovado - brilliant informative and endlessly patient - couldn’t recommend him more highly!
Overall accommodation all excellent and all drivers punctual except the one for night walk who was sent to the wrong hotel and after 45 minutes we were picked up in a... read more

Hi Judy,
Thank you for your review of the trip. It is great that you have had a good time on your vacation and that you have enjoyed the areas you visited and the people you met.
We hope to have the chance to meet you again in the future.
Best,
Randall
Best of Costa Rica in 7 Days: Explore Jungles, Volcanoes and Beaches · Costa Rica - Apr 13 - Apr 21, 2019
We had a great family spring break adventure vacation in Costa Rica. Yenyi was instrumental in planning all details from hotels, excursions, transfers between citis and local restaurant recommendations. Kids really enjoyed the hotels and excursions in:
> La Fortuna (Arenal) - hotsprings and coffee and waterfall tour
> Monteverde - nocturnal animal tour and hanging bridges and zip line
> Manuel Antonio - catamaran and snorkeling tour
with all the upfront planning and detailed itinerary, all... read more

Thanks for the great review! Can't wait to help you with your next adventure with the family!
Trip to Costa Rica · Costa Rica - Apr 13 - Apr 20, 2019
We are so thrilled with our trip. The recommendations were exactly what we were looking for - from excursions to hotel choices. Corresponding with Sofia was easy, quick and she was very knowledgeable. We will definitely book with KimKim again. Thank you!

Hi Kim! I'm so happy to see that you really had such a wonderful time in our little piece of heaven! I loved watching the pictures of your beautiful family's trip, it really sums up why I love what I do as a travel agent. Please do not hesitate in contacting us for your next visit, we will always be thrilled to welcome you back!
Trip to Costa Rica · Costa Rica - Mar 31 - Apr 7, 2019
It was a great experience visiting Costa Rica. Very Beautiful country and very nice and friendly people. We as a family enjoyed a lot. Kids had lot of fun.
Adriana did awesome job in arranging and planning the trip. it was perfect.
I would recommend kimkim to everyone.

Hello Nilesh,
Thank you very much for such nice comments about your trip and our country. I am very happy to hear that you and your family enjoyed and that this trip fulfilled your expectations. It was a pleasure for me to serve you and I hope to help you again in the future if you decide to come back to Costa Rica. :-)
Best regards,
Adriana Prado
costa rica family vacatioin · Costa Rica - Apr 11 - Apr 19, 2019
I liked the interface--communication was very easy and consistent.
Yenyi did a great job setting up the overall plan and activities in Costa Rica.
Monica coordinated the travel plans locally and solved a couple of minor problems along the way. Our rides were always on time for pickup, the drivers were cautious, and the drivers and guides were always friendly.
Our favorite activities were the float on Penas Blanca river, the hikes in Monteverde, and the tour of Manuel Antonio National... read more

Hi Scott,
Thank you so much for your review and helpful feedback. I'm glad that your overall experience was good and that you had great times with several of the activities we booked for you!
Concerning the activity you missed, I originally advised leaving earlier to avoid exactly this situation. As you insisted to delay it as much as possible, I managed to do it by still giving you some spare time in case of delays. Unfortunately, traffic can be quite unpredictable and it was out of my... read more

Wildlife Costa Rica · Costa Rica - Mar 23 - Apr 5, 2019
Our tour of Costa Rica, organised by Randall through KimKim was perfect. Every area we visited and the local guides we used were fabulous and shared a great knowledge of their areas which made for a genuinely phenomenal experience. Our standout tour guide was Warner in Tortuguero who exuded a love for nature and the locale. He was approachable during every stretch of the time spent in Tortuguero and not just when his guided tours were on. Our stay in Monteverde was made greater with the... read more

Hi Brett,
I want to thank you for taking the time to share your feedback about your trip to my country.
It is great that you have enjoyed all the activities that we organized for you and have learned also about our history and geography. I know we are very lucky to have such dedicated guides in our country like Warner, I will make sure to pass your comments to him and.
As far as Renzo and Grace in Monteverde, I don't hesitate to send people to this amazing couple because I know they... read more
Family-Friendly Arenal and Manuel Antonio National Park- 9 Days · Costa Rica - Mar 29 - Apr 6, 2019
If I'm being honest - I was skeptical at first. I'm typically the traveler who likes to book all my own hotels, excursions and transportation. However, I came across Kimkim online as I was planning my trip to Costa Rica and decided to send an initial message. I was partnered with Randall, who ended up playing a key role in making my trip to Costa Rica unforgettable! He was very patient and flexible as I customized the 9-day itinerary, with multiple iterations, and gave many recommendations... read more

Dear Isabella,
First of all, I want to appreciate your comments and feedback about your trip, it really makes me really happy that you and your Mom could enjoy the trip from top to bottom, that is my goal every time someone contacts us interested in visiting our country and I am so glad you and your Mom have that feeling after your vacation.
Warm regards and thank you Isabella for trusting on us for the planning of your vacation.
Costa Rica Short Trip · Costa Rica - Mar 30 - Apr 2, 2019
Overall we had a great trip to Costa Rica.
Our first 4 days of reservations were done by KIMKIM - Lily( Kim Kim guide).

Hi Sunil!
I am glad to see on your review that everything went great with the trip!
I appreciate your review and there is still much to see! We´ll be looking for your next visit on a near future!
Pura Vida!
Lily

Wildlife Costa Rica · Costa Rica - Mar 23 - Apr 5, 2019
We would like to thank Randall for his fantastic planning of our trip to Costa Rica. Everything went like clockwork from the transfers to and from the airport to the transfers between areas visited and the fantastic accommodation selected for us. All trips booked (which were many) were fantastic and showed how diverse Costa Rica is as a travel destination. The Ticos are warm, friendly and welcoming people and all went out of their way to make our holiday great.
I will have no hesitation... read more

Dear Morag,
How nice to hear from you after your trip to Costa Rica and read such great comments about your trip.
As I mentioned to Brett on his review about the trip, it makes me really happy that after all the work put into your vacation, you enjoy it and have the best impression right now of the service that you received from us and the people we work with, in each area you visited.
I also want to thank you for your feedback about the transfer on the last day from the beach back to San... read more
Eco-Adventure · Costa Rica - Mar 18 - Mar 26, 2019
Our recent 9 day tour to Costa Rica went off without a hitch! All the details were in place so that all our activities happened smoothly. We spent 2 days in San Jose going on a wonderful coffee plantation tour and visiting Peace Waterfall Gardens. Our Hotel Martino was located on the outskirts of San Jose, just 15 minutes from the airport, so we didn’t have to deal with all the traffic in San Jose.
Next we were off to a crocodile and bird tour on Rio Tarcoles, then on to Manuel Antonio... read more

Hi Julie,
Thank you for the feedback about your trip with us last month. I am glad that you and your group were happy with all the arrangements that we coordinated for you and that everything worked as it was planned.
We hope to have the chance to hear from you again in the near future and welcome you to our country with a new group.
All the best,
Randall
Trip · Costa Rica - Mar 15 - Mar 25, 2019
We used KimKim to arrange our first trip to Costa Rica and we were very, very happy how the trip was planned and coordinated through our awesome travel agent, Randall! We had such a great time hiking, biking, zip-lining, touring and had spa time as well and it was due to Randall who is amazingly knowledgeable and very nice and helped us to maximize our time in the country. He made us feel very comfortable with the planning from beginning to end. He was so responsive always- and even while we... read more

Thank you again Deidre for your kind comments, I am so glad you and Melanie had a good time in my country during your vacation and that you enjoyed all the services that we happily arranged for you.
I will be pleased to welcome you again in the near future on a new adventure that you want to take here, there are still many things to visit, see and do :)
Cheers and Pura Vida!!
Randall
Trip to Costa Rica · Costa Rica - Mar 20 - Mar 28, 2019
This was our first time to travel to Costa Rica and first time to try Kimkim.
We believe that our trip wouldn't have been as great if we didn't work with Adriana! She really was the hero of our trip!
Despite the short notice, Adriana delivered and amazing overall plan that made us enjoy Costa Rica to the fullest!
She was very great and fast in responding to our many requests and changes and was very accommodating of our demands.
We appreciated her help since we landed in the airport... read more

Hello Khaled
I am very happy to hear such nice comments about your trip, I am very glad to know that your first experience in our country fulfilled your expectations and that you enjoyed each of the places you visited, it is my job to make people feel welcome and well taken care of while traveling with us. I hope to serve you again when you decide to have a second wonderful experience here in Costa Rica. Thank you again for your nice comments. :-)
Kind regards
Adriana
How kimkim Trips Work in Costa Rica · Costa Rica - Mar 8 - Mar 17, 2019
Overall, the planning for the trip was done well. Monica was very good about answering questions and making changes as we did the plan. The activities were as expected.
It would have been helpful to have more information about what was involved in some of the activities. e.g. we arrived at Sky Park to find out that we were going on a 3-hour hike to the hanging bridges before the zipline. There was not a great deal to see on the hike. There was no time to eat before the zipline at... read more

Hi Aletha,
I'm really glad you had a great experience in Costa Rica. It was definitely my pleasure to help you plan it and assist you during your stay here.
It's unfortunate that you didn't see much on the hanging bridges. Normally you can spot several birds, monkeys and reptiles, however, as they are in a natural reserve we can't guarantee this will always be the case as the animals are free to roam the whole area.
I absolutely appreciate your feedback on the trip planning details, it... read more
Trip to Costa Rica · Costa Rica - Mar 1 - Mar 9, 2019
Monica helped us plan an absolutely amazing 10 day trip to Costa Rica for our anniversary. Her communication before and during our trip was excellent. The trip was truly perfect, from accommodations to activities-everything was top notch and exactly what we wanted had we planned it ourselves! We couldn’t be happier! Thank you so much Monica and Kimkim-we definitely plan to use your services again for our future international travels.

Hi Nicole,
I'm really happy that you had an amazing anniversary trip! It was my pleasure to help you put together the best itinerary for your trip here. I trust you created amazing memories and took beautiful pictures.
We hope to have you again in Costa Rica to explore new destinations!
Kind regards,
Mónica

costa rica · Costa Rica - Feb 19 - Mar 12, 2019
Sylvia and her team were Absolutely Fabulous Putting up with me when I was feeling anxious and my big suitcase BRILLIANT!!!!

Glad to know that you had a fabulous trip in Costa Rica and hope that you can return and explore other destinations in near future!
Trip to Costa Rica · Costa Rica - Feb 13 - Feb 19, 2019
Our trip to Costa Rica was expertly planned! We had some reservations about how to get around to different destinations and what logistically was possible to do within our travel dates. Olman our together a perfect trip that allowed for adventure, relaxation, all that you want in a vacation, but the best part is that we never needed to worry about any logistics about how to get to our destination, etc. it was all layed out for us, allowing us to truly be on vacation the whole experience. I would highly recommend working with Olman.

Hi Angela,
I am very happy you had an amazing experience in Costa Rica.
I appreciate your good comments about our work, I
Trip to Costa Rica · Costa Rica - Feb 9 - Feb 22, 2019
Overall, our trip to Costa Rica met our expectations, aside from a small number of issues.
First, the good news. Randall and the KimKim team did a great job of planning a nice itinerary, and the hotels and activities were very good. The people of Costa Rica were delightful, and we had a fun trip. We especially enjoyed the zip-lining and the white-water rafting. The toucans and monkeys at Tortuguero were awesome.
Now to the issues.
We had a miscommunication with Randall on the... read more

Hi Robert,
It is good to hear from you and read your review about the trip you made. I appreciate all your comments and feedback, which is the best way to improve our service.
I want to apologize for the bad experience on the tour that you had on Day 1, the description that we offered you is the same description the tour operator includes on their website, so I will make sure to find out with them why they didn't offer what they sell.
And for the activities on February 14th, the hanging... read more
Trip to Costa Rica · Costa Rica - Mar 1 - Mar 10, 2019
We spent 9 days in Costa Rica. This was our first visit. Randall at Coast to Coast Adventures and kimkim helped me customize the trip so we got to experience a bit of everything- city, volcano, rainforest, and beach.
We considered renting a car and doing the driving ourselves. I am so glad that Randall gently advised us to go with a driver, instead. The roads can be pretty rough.
Randall arranged all the accommodations, and we received a booklet of vouchers upon arrival for all the hotels... read more

Dear Celeste,
Thank you so much for your review. It makes me happy that you and the Schicks have had a good time during your stay in my country.
You had the chance to do some of the highlights in each area you visited and I am glad you enjoyed so much each of them.
We hope to welcome you again in the future and organize a great new adventure in some other areas of Costa Rica.
Best,
Randall
Trip to Costa Rica · Costa Rica - Feb 25 - Mar 2, 2019
The trip was for the most part very good. We were met upon arrival and taken to our overnight hotel in San Jose.
The private transfer (drive) to our main destibation point, Arenal, was great, the driver/guide (Jorge) suggested that we could visit a coffee plantation on our way and we took him up on that idea. It was great! (Dona Estate). We also stopped at La Paz Waterfall Gardens, and that was also great! Beautiful place, well worth the visit.
At Arenal, we did many things that had been... read more

Greetings from Costa Rica Cris!
Thank you so much for this feedback, I really appreciate and I will take care of it.
Thank you for visiting us, it was my pleasure having you in our country.
Pura Vida Amigo!
Carlos

Costa Rica · Costa Rica - Feb 15 - Feb 26, 2019
It was the perfect trip! I was amazed at how well organized it was. I felt really safe and taken care of. We got to see so much of Costa Rica with limited amount of time. Thank you!

Hello Casselle,
Thank you for your nice comments. I am so happy to hear this trip fulfilled your desired expectations and that you and your family felt safe and well attended throughout the trip. I am so glad to hear that you enjoyed the locations and nature from my beautiful country. :-)
If you decide to visit again Costa Rica in the future, it will be my pleasure to help you to organize a new great experience.
Best regards,
Adriana

Best of Costa Rica in 7 Days: Explore Jungles, Volcanoes and Beaches · Costa Rica - Feb 22 - Mar 2, 2019
So first off, thanks to Olman for his great service. The trip that was planned definitely met our expectations. Below is our point by point review:
Arrival: all good, driver was able to accommodate all of us even though one flight was quite delayed. Overnite stay in the Radisson was fine as well. Early pick-up and xfer to La Fortuna went very smoothly.
La Fortuna/Arenal: Casa Luna was VERY nice, the staff super friendly and helpful. A little far from the center of town but still we enjoyed... read more

Hi Chris,
Thanks a lot for your feedback it is very important for us to know how your experience was in Costa Rica.
Happy to hear that hotels, tour and transfer were fine and according to your preferences.
I just want to clarify the details in regards your additional stay at La Mariposa Hotel. Jeef said that you will pay the extra night on site.
Regarding the local flight price is not $65, it was $135 and the cost of the transfer $20
So, since the supplier did not apply any cancellation... read more
Trip to Costa Rica · Costa Rica - Feb 10 - Mar 1, 2019
When my family decided we wanted to visit Costa Rica we were at lost to where to go and what to do until we discovered kimkim and decided to try it out after reading some very positive reviews. It was a great tool to use and it made paying for our trip very easy and I plan to use it again for future travel as it really is a great way to connect with a local expert in the country you plan to visit. They do not bombard you with tons of emails and when they send email they have some very... read more

Hola Scott!
Thank you so much for your detailed feedback and feel VERY happy to learn that your family enjoyed all the activities and the suggested hotels where you stayed during your trip!
I would love to assist you with your parent´s trip in a near future!
Pura Vida!!!
Trip to Costa Rica · Costa Rica - Feb 26 - Mar 1, 2019
We really enjoyed Monteverde forest walk and zip lining. The sloth trial was amazing and the guide there was super knowledgeable but low key. Traffic was horrendous, so hats off to our drivers who dealt deftly with the mayhem.

Hi Chris,
Thank you for your comments, they really help us grow as local specialists. We're really glad to know that you enjoyed your visit to Monteverde and the sloth trial. I'm sorry you had to deal with traffic during your trip, this situation might be stressful but is frequent when you stay in a capital.
We're happy that you had an overall great experience in Costa Rica and we hope that you visit us any time soon!
Best regards,
Mónica
natural and cultural · Costa Rica - Jan 28 - Feb 2, 2019
The trip conformed well to what I had desired to do. the hotel accommodations were good, the shuttle buses were exactly on time and took me to where I needed to go. All in all I was very pleased with the service.

Hi Susanne,
Thanks for your feedback.
I am very happy you had a very nice experience in Costa Rica. It was my pleasure to help you with your trip to.
I hope you can recommend us to friends and family!
Pura Vida
Costa Rica Self-Drive Adventure - 14 Days · Costa Rica - Feb 8 - Feb 17, 2019
We spent two weeks traveling around to multiple areas in Costa Rica. Randall helped us with a tremendous itinerary enjoying different climates and activities along the way. Some of the recommendations for dining were expensive and we didn't go to them as there were many choices available in each town. Beware the tour to Osa Pennisula is very remote, don't compare the accommodations to your standards! Drake Bay has only had electricity since 2007 and building codes are something they are not familiar with. That said, it was perfect and unspoiled.

Hi Nan,
I appreciate your email and feedback and to confirm that you enjoyed the vacation that we all put together.
Costa Rica is a small country but with many options for restaurants, I am glad you found some other good options where to enjoy our cuisine.
It will be great to have you again some other time in the future, there are still many other areas to explore here.
Best,
Randall
Trip to Costa Rica · Costa Rica - Feb 10 - Feb 17, 2019
The trip was marvelous. Yenyi was very responsive, attentive and made a real effort to understand what we were looking for and arrange it for us.
Our particular favorites were the all day ride through the countryside around Monteverde with Horse Trek Monteverde. Flavio, who rode with us, was friendly and informative and pleasure to spend the day with. The owner, Marvin, was very generous in showing us the stable and his horses at the beginning of the day. He is a skilled, knowledgeable,... read more
Best of Costa Rica in 7 Days: Explore Jungles, Volcanoes and Beaches · Costa Rica - Feb 15 - Feb 22, 2019
There was an issue with one of our excursions in Monteverde where the sky adventures park never received the reservation from desafio tour company and we had to reschedule the tour, which was a little disappointing

Hi Douglas,
Thank you for your review and your comments, they help us a lot in our process of choosing the best service partners! As I mentioned, this was the very first time something like this happened to us! Thankfully our colleagues from the Desafío company were quick to contact us and proposed immediately the next tour just one hour after the original tour was scheduled. I really hope this inconvenient didn't interfere with your overall trip and that you still had a lot of fun! It was... read more
Costa Rica Family Vacation - 6-Day Itinerary · Costa Rica - Feb 12 - Feb 19, 2019
Carlos was very communicative with us and flexible. He made our itinerary changes whenever we requested them and did his best to accommodate our schedule and interests. He made himself available via text message as soon as we arrived and was very helpful whenever I needed some local advice.

Dear Tana!
Greetings from sunny Costa Rica!
We are so glad for your visit, a real adventure!
I hope we have a chance to have you in our friendly country in the future, thank you again for giving us the chance to provide you a Great vacations time.
Cheers!
Carlos
Best of Costa Rica in 7 Days: Explore Jungles, Volcanoes and Beaches · Costa Rica - Feb 7 - Feb 13, 2019
We had an absolutely wonderful time in Costa Rica. All the events and lodging were impeccably planned and were first rate. All of our prearranged transportation was on time and friendly. We could not have had a smoother or more enjoyable vacation and we would use kimkim again in a heartbeat!

Hello Kerry,
I am really happy you had an amazing trip in Costa Rica, we always try to give our best to make possible amazing trips to our customers.
I hope you will visit Costa Rica in the future and hoping you will work with us again.
Thanks for your sharing your experience with us.
Pura Vida
Olman
Trip to Costa Rica · Costa Rica - Dec 16 - Jan 1, 2019
The trip was well-planned by KimKim staff, and was very enjoyable. The few snags we ran into were quickly corrected. Randall was very attentive.
We especially enjoyed our time in Monteverde, perhaps because the chilly wind and clouds are what we're accustomed to in the U.S. Pacific Northwest. The day at Selvatura was fabulous - the nature hike, led by Juan, introduced us to many plants and symbiotic systems. Zip-lining was fabulous (team of about a dozen energetic guides). Grace and... read more

Hi Marguerite,
I want to thank you for your feedback about your trip to my country with your family last December. It makes me happy that you have enjoyed the trip despite the minutes of uncertainty on the motorboat connection to Corcovado.
I really appreciate your comments about Rancho Corcovado and the problems that you had with the water, we will make sure to follow up with the hotel about this.
I have no more to say than thank you for trusting on us for the arrangements of your family vacation, we hope to have the chance to welcome you again in the future.
Best,
Randall
Ultimate Costa Rica Honeymoon - 10 Days · Costa Rica - Jan 25 - Feb 2, 2019
We had a wonderful experience booking through KimKim and Adriana for our 10-day Honeymoon to Costa Rica! Adriana was professional, responsive and accommodating. We wanted a mix of adventurous yet relaxing, cultural but touristy, romantic but casual, and Adriana planned THE perfect vacation for us. My only hiccup was not receiving our arrival packets 2 days before our departure, as noted, but someone else from the KimKim team stepped up and responded to our message stating that Adriana out of... read more

Hello Alyssa,
Thank you for your nice comments from your trip in Costa Rica, I am very glad to hear that you enjoyed your experience here and that you will have good memories of your Honeymoon. :-) It is very satisfying for me that my clients receive what they expect from their trip, please contact me in the future if you decide to come back to our beautiful country, I will be more than glad to assist you organize a new adveture for you and your husband.
Kind regards from Costa Rica,
Adriana
Group departure - Costa Rica Coast to Coast: Biking, Hiking, Rafting and Kayaking - 12 Days · Costa Rica - Jan 4 - Jan 15, 2019
We had an amazing adventure trip from start to finish.
Great communication from Rendell who took on board what we wanted to do. It was far better than we expected.
Fez our guide was absolutely fantastic along with our drivers and extra guides especially Martine who guided us on our long hike.
All food, all accommodation was brilliant.
Everyone was so friendly and made our trip truly wonderful. Thank you all at coast to coast.

Dear Anne,
Thank you for your review and pictures, those are great!!!! I will make sure to share them with Fez, Mauricio and Martin.
We all are very happy that you have enjoyed your trip and we hope that you keep these good memories for this experience for a very long time.
Best,
Randall
costa rica · Costa Rica - Jan 17 - Jan 24, 2019
Always available
Can make things happen for you
Tailored needs
books only with most reliable companies and guides
Overall I would suggest Carlos for my friends and families.

Good morning from sunny Costa Rica Raj!
Pura Vida my Friend, thank you so much for this kind review and for your comments, we will be more than happy to have you in the future and your friends are very welcome as well!
I hope you can keep the good experiences in Costa Rica for a long time in your mind!
Kind Regards,
Carlos.
Your Friend in Costa Rica.
Best of Costa Rica in 7 Days: Explore Jungles, Volcanoes and Beaches · Costa Rica - Jan 15 - Jan 22, 2019
This was an incredible trip all thanks to Adriana! I was able to see so much of Costa Rica and enjoy the unique vistas and wildlife experiences that only this country can offer. I feel like I was able to get off the beaten path a little bit and really experience the country. From relaxing in hot springs in Arenal to gliding through the Monteverde canopy on a zipline, to watching dolphins play behind our catamaran on a sunset cruise in Manuel Antonio, Adriana took care of all of the back stage logistics so that I could focus completely on living Pura Vida.

Hello Jenelle,
Thank you very much for your nice comments, I am so glad that you enjoyed your trip, It was a pleasure to help you organize a nice experience and I hope you come back soon to Costa Rica. :-)
Best Regards,
Adriana
Trip to Costa Rica · Costa Rica - Jan 11 - Jan 21, 2019
The trip was terrific and we had a great time. Beautiful country and hospitable people. THe hotels and the activities (ziplining, white water rafting, hikes with guides) were fascinating and run by knowledgeable experts.
This is the second time we have used kimkim and would readily use your services again. Bill

Hello William,
Thank you for your nice comments and beautiful pictures from your trip, I am so glad to hear that you enjoyed your trip, it was a pleasure to help you organize a nice experience for you and your family. We hope you come back soon to Costa Rica. We will be glad to assist you in your next trip. :-)
Best Regards from Costa Rica,
Adriana

Group departure - Costa Rica Coast to Coast: Biking, Hiking, Rafting and Kayaking - 12 Days · Costa Rica - Jan 4 - Jan 15, 2019
Everything was very well organised from the time we arrived in Costa Rica to the moment we were taken to the airport for our return home. Randall listened to what we wanted and came up with a trip that suited all of us in the timescale that we had. We enjoyed staying in all different types of accommodation from hotels, lodges, a boardinghouse and campsites. Some of the best meals we had were home cooked, using fresh local produce. It was a great way of seeing this amazing country, the... read more

Dear Karen,
I want to appreciate your review about the trip and your experience traveling with us.
We all are very happy that you have challenged yourself on this trip and have felt the satisfaction of crossing the country by your own human-powered - well done!! but the most important thing, that you have enjoyed your trip from top to bottom, that was our goal.
We hope to have the chance to welcome you again in our country in a near future.
Best,
Randall
PS: Fez explained to me the... read more

Costa Rica Essentials: Self-Drive Tour - 14 Days · Costa Rica - Nov 22 - Dec 1, 2018
Thank you so much kimkim for connecting us with Sylvia. She helped us put together a magical adventure in Costa Rica. It really was the trip of a lifetime with my son and daughter-in-law. With Sylvia's guidance we had a diverse itinerary chock full of adventure that immersed us in the beauty and culture of this most amazing country. Sylvia was very responsive on the kimkim platform and arranged for several phone conferences during our planning stages. She listened to our preferences and... read more

Hola Susan!!
Thank you so much for your trip review and so happy to know that you enjoyed a magical adventure in Costa Rica!
We hope that you can re-schedule soon another trip to our country and explore the amazing Tortuguero, Manuel Antonio and Corcovado National park with are also magical destinations!
Pura Vida!
CR · Costa Rica - Dec 25 - Jan 1, 2019
What an incredible first time ever experience with a travel agency and to luck upon Kimkim and Yenyi in particular was a real dream come true. Yenyi was available 24:7; was incredibly resourceful and pleasant all at the same time. Her ideas and creativity made our excursion to Costa Rica an incredible vacation. It's not easy traveling with almost grown children but Yenyi made suggestions (including separate rooms) and fun activities like rafting into and out of an eco lodge one of the best... read more

Thanks for your kind words! We look forward to helping you with your next vacation!
Costa Rica Adventure: Whitewater, Beaches & Volcanos - 8 Days · Costa Rica - Dec 27 - Jan 5, 2019
Our Costa Rica trip was awesome and excellently put together and organized by Randall. Everything went exactly according to plan and the quality of the guides on the various tours and activities were first class.
Everything from our pick up at the airport, to our final drop off was precisely on time and all guides and drivers spoke excellent English which made communication so much easier.
We have absolutely no issues or complaints regarding any aspect of the trip and would absolutely recommend kimkim to anyone seeking a high quality tailor made trip to an exotic destination.

Hi Joe,
Thank you for your feedback about the trip. I am so glad that you, Tarina & Ryan have enjoyed the vacation that we organized for you and we hope this is not the last time we have the chance to welcome you in our country.
Warm regards,
Randall
Costa Rica Adventure: Whitewater, Beaches & Volcanos - 12 Days · Costa Rica - Dec 17 - Dec 28, 2018
Trip was 12 days (month of March) for a family of four including two teenage girls. We flew in and out of Liberia and spent time in Rio Celeste, La Fortuna/Arenal, Monte Verde, Nosara and then just north of Tamarindo. Yenyi was fantastic in helping to plan the itinerary and activities from the beginning to the very end with a wonderful attention to detail. It was an interactive process and Yenyi's patience, resourcefulness and willing to answer or investigate all o four questions was a... read more

Thanks for trusting us with your trip. Let us know the next time you are traveling anywhere in the world, and we would be happy to help you with your trip planning.
Natural wonders · Costa Rica - Dec 26 - Jan 1, 2019
Randall and Kim Kim planned the perfect trip for my family of myself, my husband and three grown kids. It was just the right mix of adventure, exercise, nature, discovery and relaxation.
We particularly enjoyed the Mistico hanging bridges tour with Carlos (of Pura Vida Tours) near the Arenal Volcano area, which included seeing monkeys, snakes, tarantulas and so much beautiful scenery.
We also really liked our raft trip in that same area with George "2" as our guide from Canoa... read more

Dear Beth,
It is great to hear from you after your trip to my country and read your review - you just made my day!
I am so glad that you and your family have finally enjoyed the trip that we started planning for you many months ago and to confirm that the wait worths it :)
I will make sure to pass your comments to the people involved in the success of your trip, I know we are very lucky to have such a dedicated people working with us.
Finally, I want to wish you and your family a great... read more
5-Days in Costa Rica : 5 Unique Trip Itineraries · Costa Rica - Dec 26 - Jan 1, 2019
Except one Hotel, all Hotels we stayed at were below average, I imagine that is because we booked only 6 to 8 weeks before the trip(?).
All adventure trips that were booked were very good.
In some places, reservations were made in local specialist name and the vendors had a tough time looking up the customer's name and only to realize it is in the travel specialist name.
Overall, Costa Rica experience was above average.

Hi Venu,
Sorry to hear that the hotels you stayed in were below average. Unfortunately, given that we only had a few weeks to book your hotels, for Christmas, which is the busiest times in Costa Rica, those hotels were our only options to make your trip happen.
Thanks for your great feedback on the adventure trips, and I am glad that we were able to help you make the Costa Rica Christmas vacation a reality.
Best,
Yenyi
Trip to Costa Rica · Costa Rica - Dec 19 - Dec 19, 2018
We stumbled upon KimKim while looking for ideas for our Costa Rica trip. By the end of the trip, we were completely glad for going ahead with KimKim to plan the trip. KimKim was very prompt in coming up with the itinerary and the costs. Our local specialist, Carlos, was very helpful in answering all our questions in a short time. Carlos was able to adjust the itinerary according to our needs and plans. The hotels that they chose were just perfect for our budget and needs. Our driver/guide in... read more

Happy New year Avi!
Thank you for your kind review, It's was a pleasure for all KimKim and Unique Adventures team having you in our lovely country. I hope you can visit us again in the future!
Best of Costa Rica in 7 Days: Explore Jungles, Volcanoes and Beaches · Costa Rica - Dec 16 - Dec 23, 2018
I did some research on the Internet on where to go in Costa Rica, gave Kimkim my preferences and date of arrival/departure. Randall took it over from there and came up with a perfect itinerary for us.
Before we left we received the detailed itinerary from kimkim, airport pick up was on time, as well as the rest of the private transport pickup. Hotels were clean and comfortable, the guides were knowledgeable and friendly. No complaints whatsoever.
Highly recommended.

Hi Chris,
I appreciate your feedback about the trip and also about your experience in booking your family vacation through kimkim.
It makes me happy that everything works as it was planned during the time that you spent in my country.
We hope to have the chance to welcome your family again in a near future on a new adventure in Costa Rica.
Best,
Randall

Best of Costa Rica in 7 Days: Explore Jungles, Volcanoes and Beaches · Costa Rica - Dec 9 - Dec 17, 2018
I couldn't be happier with my experience. Sylvia is great to work with and helped me plan my perfect trip.
I looked at a few of the ready made trips on Kim Kim to get an idea of what I wanted. Then I reached out to Sylvia. We set up a phone call. She offered suggestions and I told her what I was interested in doing. We had a few back and forths before we settled on my ideal itinerary. The whole thing was super easy!
Before we left: We had a flight change and Sylvia was able to make a few... read more

Hola Lydia!
Muchas gracias!! For your nice review for your trip. Please let me know when you receive your jacket!
kind regards,
Osa Hiking + Monteverde/Santa Elena + Arenal · Costa Rica - Dec 9 - Dec 19, 2018
Monica did a great job organizing all our transport including transfers, flight, and set up with a rental car, making it easy and stress free to get from place to place. Our favorite parts of the trip were staying in Bahia Drake to explore the deserted beaches in our free time and exploring the cloud forests in Monteverde and Santa Elena. The freebie from Kim Kim to Tabacon Hot Springs in Arenal was also much appreciated at the end of the trip :) All the staff at the hotels were friendly and accommodating. It was a great trip!

Hi Michelle,
Thank you so much for your comments! We're very glad to know that you enjoyed your trip to Costa Rica and that you could experience so many diverse areas of this country! It was also our pleasure to arrange a relaxing trip to Tabacón for you and assure you have the best memories of this trip. We hope to have you again soon in Costa Rica, don’t hesitate in contacting us!
Best, Mónica

unique experience - nature and wildlife · Costa Rica - Dec 14 - Dec 24, 2018
Working with Adreana was a pleasure. She kept modifying the plan based on my comments to get me the perfect trip.
When we went there everything was organized and on time, all the guides spoke english and were very knowledgeable.
Thank you Adriana and Amazelia for making it a great vacation.

Hello Mariam,
Thank you for your nice comments and beautiful pictures from your trip. We are so glad to know that you enjoyed your trip in Costa Rica. We hope you come back soon. :-)
Best wishes for this 2019!!!
Thank you
Adriana
Family-Friendly Arenal and Manuel Antonio National Park- 9 Days · Costa Rica - Dec 15 - Dec 23, 2018
Olman was amazing to work with, he was very responsive and everything he planned for my trip to Costa Rica was exactly what I wanted, from hotels to activities! My trip was filled with activities and fun memories yet relaxing. And the hotel I stayed at had amazing views and service. I wouldn’t be able to plan this trip myself in such short time. I highly recommend Olman!!

I just have to say you Thank you! for the opportunity to organize an amazing trip for you.
The pictures you posted are very nice!
I am very happy you have many memories of this trip!
Thanks!
nature trip! · Costa Rica - Dec 13 - Dec 18, 2018
Olman was very responsive and incredibly helpful in organising our trip at short notice. Would have appreciated a little more information about the tours that were being booked but they turned out excellently. We had a terrific holiday and really loved all the hotels and tours that were booked for us.

Laura and William, I am very happy you enjoyed your trip to Costa Rica, I did my best to organize an unforgettable experience for you.
Thank you very much.
Ultimate Costa Rica Honeymoon - 10 Days · Costa Rica - Dec 7 - Dec 16, 2018
We just finished our amazing honeymoon in Costa Rica! And have to say that Randall was an absolute pleasure to work with - he made the process so easy to book and really worked with us to plan a great honeymoon!
We landed in San Jose and a drive met us at the airport right away to take us to our hotel. Everything was laid out and organized for us which was fantastic! In the morning we were picked up for the drive to La Fortuna. The one thing I would recommend is for future visits to let... read more

Dear Hebba and Steve,
I appreciate your feedback and confirm that you had a good time and enjoy every hotel that we arranged for you and most of the activities.
Again I want to apologize for the long drive from Monteverde to Manuel Antonio, we talked with the owner of the transportation company and he suggested us to inform that the drives during the peak season might take a little bit longer because of the number of travelers but we are looking for a different company of transportation... read more
Costa Rica Family Vacation - 6-Day Itinerary · Costa Rica - Dec 11 - Dec 18, 2018
Yenyi was patient as we went through multiple iterations of the itinerary to settle on one that included something for everyone in the family.
Costa rica as a country is a must visit.
Pros: very friendly people , the food is a gastronomic delight , attractions are breathtaking, the place is squeaky clean and yes you can drink tap water !
Cons: Knowing spanish is a huge plus, It's about 30-40% more expensive than neighbours(Mexico, Cuba etc) but well worth it.

I am super happy to hear that you enjoyed your trip with the family to Costa Rica. Next time you are looking to travel anywhere in the world, we would be happy to help.
Happy holidays!
Best,
Yenyi

Arenal & Manuel Antonio in 6 days · Costa Rica - Dec 3 - Dec 8, 2018
The easiest experience ever! First time using kim kim and would definitely use it again! Adriana was my specialist/travel agent. She was a pro and knew exactly what i wanted to do. The hotels books were very nice and the activities were everything we expected. My favorite part was the white water rafting! Over all happy and easy experience.

Hello Katy,
I am so happy to know that you enjoyed your trip in our country and to know that I have made this trip a pleasant experience for you. I appreciate your nice comments, this motivates me to move forward and give the best of myself to our clients. :-) I hope you return soon to our beautiful country and of course I will be more than glad to help you organize a new great experience. Happy Holidays!!!
Regards,
Adriana
Best of Costa Rica in 7 Days: Explore Jungles, Volcanoes and Beaches · Costa Rica - Nov 17 - Nov 26, 2018
We had a great trip despite the driver being 20 minutes late to pick us up at the airport. The Holiday Day Inn in San Jose wasn't anywhere near a 4-5 star hotel but was fine.
Rafting with Wave Company in La Fortuna was a great. The Baldi Hotel/Springs was nice but they had constructions going on the entire time we were there which was loud.
Ziplining (forget the company) in Fortuna was aweseome, small outfitter with great guides.
The Hanging Bridges at Mystic was great but could do... read more

Dear Sally,
Thank you so much for your comments, your feedback will help us to improve our service and make sure to be more informative to our next clients.
It makes me happy to read that you had a good time and that are now back and safe at home with good memories of your trip, we hope to have the chance to welcome again on a new adventure.
Best,
Randall
Trip to Costa Rica · Costa Rica - Nov 18 - Nov 24, 2018
Everything was well planned out for us which made the trip so easy. We had a few challenges with the EcoLodge in LaFortuna - while breakfasts were excellent , the lunch we had there was BAD, fish was old and made our stomach upset. Also the hair dryer burst into flames while in use. The receptionist had the hair dryer replaced but we were nervous about the electrical outlet being hazardous and were unwilling to use any others nor would we use the replacement hair dryer - there were NO... read more

Hi Joanne,
We're so happy that you had a great and calm trip here in Costa Rica! As I mentioned to you, we will absolutely keep in mind your comments about the incident with this hotel to keep providing the best services possible in each area.
We hope you come back and visit us again for new experiences!
Kind regards,
Mónica