You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.
Trip to costa rica, Costa Rica - Oct 16 - Oct 20, 2019
What a wonderful experience! The hotel was amazing and the staff was so friendly. We loved all of our guides, especially Jose and Cesar. I miss the sounds of the howler monkeys. Also we were very lucky with the weather!
Trip to costa rica, Costa Rica - Sep 21 - Sep 29, 2019
We are very disappointed with our experience with KimKim on what should have been a great trip. Randall was helpful in laying out an itinerary that suited our needs. The quoted price seem quite a bit higher relative to the experience of friends and family who have been to Costa Rica, which prompted us to ask about any included fees. Randall said that all contracts with tour operators were "confidential" and that "all benefits are passed along to you." He insisted that there were no added fees... read more
Trip to costa rica, Costa Rica - Sep 11 - Sep 15, 2019
Our whole experience couldn’t have been more seamless. Our transportation, our lodging, our activities...everything was perfect. We had an amazing time in Costa Rica, and Randall made it happen!
Costa rica adventure vacation for a family of 4, Costa Rica - Aug 17 - Aug 26, 2019
We had an amazing time in Costa Rica. The communication with Olman during the planning process was excellent. He was extremely responsive. The trip was extremely well planned and well organized. All the transportation and transitions went off without a hitch. All of the hotels were lovely, but Tabacon was the winner. The rooms and grounds were beautiful, especially the hot springs and the breakfast was sumptuous. All of the tours were great and well run but the wildlife tour and turtle... read more
Trip to costa rica, Costa Rica - Aug 14 - Aug 18, 2019
We had just 4 nights to explore outside of San Jose and no time to plan, so we took a chance on Kimkim and Randall after randomly finding Kimkim online. Randall put together a plan based on the info we gave him, tweaked a few things at our request and then put it into action via the local contractor Coast to Coast Adventures. Every activity on the pretty busy schedule went off without a hitch -- ALL drivers arrived on time (or early!), ALL activities were pretty much as described, ALL... read more
Trip to costa rica, Costa Rica - Aug 7 - Aug 13, 2019
This was my first time using KimKim and I was definitely leery. I usually book all of our trips by myself. I have to say though that Adriana, who booked our trip to Costa Rica was wonderful. She answered all of my questions and rearranged our trip so that it fit what we wanted to do and our budget. She was even able to change a pick-up time in the middle of our trip when I requested it. All of the excursions we went on were run by top-notch companies and guides and the hotels she recommended and booked had amazing views. Everything was very smooth! I'd highly recommend her!
Osa peninsula luxury jungle adventure - 5 days, Costa Rica - Aug 5 - Aug 18, 2019
carlos helped us and made our trip memorable, thanks
we had the trip of a lifetime
Trip to costa rica, Costa Rica - Jun 10 - Jun 21, 2019
Monica was a true gem! She made my first trip to Costa Rica a lifetime memory. She was always available when needed. She ensured I received the best customer service. The trip plan she suggested was exactly what I wanted!
Trip to costa rica, Costa Rica - Jul 31 - Aug 14, 2019
My trip has been amazing. Olman perfectly understood my expectations and organized it as well as I could have hoped. Strongly recommended.
Trip to costa rica, Costa Rica - Jun 26 - Jul 7, 2019
We couldn't have been more pleased with our trip. We took a 12-day family trip with 3 teenagers (18,16,13). All of our accommodations were perfect, from the hotels, the excursions, and the included meals. It was the perfect mix of adventure and fun with learning about the history of the country, the agriculture, and seeing all the plants and animals in their natural habitat. All of our drivers, guides, and excursion leaders spoke perfect English, and were so friendly and eager to tell us... read more
Trip to costa rica, Costa Rica - Jul 18 - Jul 26, 2019
We made a fairly last minute decision to take our family of 4 to Costa Rica in July. Without enough time to research an itinerary, we are so glad we found kimkim online. Working with our trip planner, Adriana, was effortless and she planned a fantastic vacation for us!
Some comments on the service first. Adriana was extremely responsive. Using kimkim's messaging service, I received texts when she sent updates which allowed us to plan the trip very efficiently. We caught up by phone as well... read more
10 days in costa rica - 5 unique itineraries, Costa Rica - Jul 15 - Jul 25, 2019
Our trip was AMAZING!!! UNFORGETTABLE! We told our Kimkim rep what we wanted to do and see and they took care of the rest....no issues whatsoever!!! Everything was soooooo well coordinated!! Thanks KIM KIM!!
Trip to costa rica, Costa Rica - Jul 21 - Jul 27, 2019
Randall was fantastic from start to finish, his local knowledge and suggestions for tours and activities resulted in a fun filled 6 day itinerary as part of our family holiday to Costa Rica. The hotels, transfers and tours all went smoothly and communication throughout the booking process was clear and very easy.
Thank you Randall! We had a fantastic time and would recommend your services and KimKim to anyone looking to book a holiday to beautiful Costa Rica. Pura Vida!
One week in costa rica : 5 unique itineraries, Costa Rica - Jul 21 - Jul 28, 2019
Carlos was always very responsive and a pleasure to work with. He had many good ideas for the trip, and most importantly, he chose a perfect guide and driver for our family trip. Our guide, Margarita, was a biologist who had a vast knowledge of bird, plant and wildlife, but she was also great with kids, making up various games and contests to keep them engaged. Enrique was also very knowledgable and accommodating to kids and my mom, who is 85 and couldn't participate in many of the... read more
Trip to costa rica, Costa Rica - Jul 13 - Jul 23, 2019
We just returned from an 11-day family vacation in Costa Rica and it was truly fantastic. We had a great balance of planned adventures and downtime that we used to explore on our own. The tours and hotels organized by Randall were all great, and I am so glad we decided to have an expert organize our itinerary instead of trying to figure it out ourselves. Below are the brief reviews of the major highlights of our trip:
Balsa River rafting with WAVE: 5/5. Fun river, great guide, great... read more
Best of costa rica - 14 days, Costa Rica - Jul 8 - Jul 21, 2019
The coordination of drivers, guides and various excursions worked well: the drivers and guides were personable, knowledgeable, courteous and punctual. The experiences were interesting too as these naturalists were able to spot hidden creatures in the murky waters or shadowy trees and shrubbery such as sloths, caymans, monkeys, parrots, snakes, frogs, millipedes and a variety of birds.
Costa rica self-drive adventure - 14 days, Costa Rica - Jun 29 - Jul 16, 2019
Adriana was absolutely great to work with! Our trip had a rocky start when a delay in our first flight caused us to miss our connecting flight to Costa Rica. That delay in turn made us miss our our first booked trip. Adriana and kimkim rearranged our whole schedule, rebooking hotels and tours. The following day when there was a nation wide truckers' strike, and we couldn't get to the east coast of the country, she rebooked everything all over again! I can't even imagine what we would... read more
Costa rica adventure: whitewater, beaches & volcanos - 8 days, Costa Rica - Jun 22 - Jun 30, 2019
My son and I spent 9 days in Costa Rica during the last week of June. Randall did an exceptional job arranging all our excursions and hotel accommodations. Randall was also extremely responsive in answering any of my questions. The 2 day white water rafting trip down the Paquare River was great! We also really enjoyed the zip lining and hot springs in La Fortuna. The Costa Verde hotel was beautiful in Manuel Antonio and we enjoyed kayaking, snorkeling, and surfing. Every adventure was wonderful and I would plan my next vacation through Kimkim. Thank you for a very memorable vacation!
Costa rica adventure, Costa Rica - Jun 21 - Jun 30, 2019
Olman did a fantastic job arranging our trip to Costa Rica. We were very happy with the hotel recommendations as well as activities that were pre-arranged. Transportation was flawless. Various drop-offs and pickups were all right on time. I changed my plan mid trip , and Olman sent new itinerary within a few hours. Great job.
Trip to costa rica, Costa Rica - Jun 10 - Jun 16, 2019
Carlos arranged an amazing trip for my family that captured all the best things about travel: opening hearts and minds, meeting new people and some great fun! I'd say that the trip included something for everyone, but it actually included everything for everyone. We all - myself, my wife and my 10 and 8 year old kids - loved rafting on the Balsa with Carlos T., a chocolate tour near Arenal with Katherine and surfing (or trying to, anyway) on Playa Blanca with Walter and Niels. Along the way... read more
Trip to costa rica, Costa Rica - May 18 - May 25, 2019
Olman was amazing responding to all my queries in a timely manner and changing things in the itinerary based on my daughter’s animal and wildlife requirements!
Our trip, while only 7 days, incorporated so many trips and places. We had an absolutely amazing time and pretty much saw most of the country’s animals in their natural habitats.
Absolutely stunning country and Olman’s help definitely helped us to make the most of our limited time there.
Driving, sightseeing, Costa Rica - Jun 9 - Jun 14, 2019
We enjoyed the whole trip and I just wish we could have extended our stay! From the transportation to the hotels and activities, Adriana made thiis trip really enjoyable for us. Thankyou Adriana and the rest of the kimkim staff :)
Wildlife & beaches in costa rica - 10 days , Costa Rica - May 3 - May 16, 2019
I was impressed with the transport arrangements between and at destinations. People were there on time and were excellent drivers and this was arranged beautifully. The road to the Caribbean coast was not good and it was disappointing to see the lack of ongoing construction for what is an essential highway servicing the plantations and the North South link. This does no credit to the country and the government.
The Tortoguero experience was also excellent. Great hotel and a very good... read more
Wildlife and beaches, Costa Rica - May 22 - Jun 1, 2019
My boyfriend and I are just back from the most amazing 11 days in Costa Rica. Randall was a great specialist - giving fantastic recommendations on where to go and what activities to do, based on the information we gave him. He also provided a number of different itineraries for us to choose from, and was v. flexible with our requests.
Everything was a highlight really, but the top highlights were:
Our guide Pierre from Canoa Adventures in La Fortuna, who took us on the Mistico Hanging... read more
La fortuna & monteverde - 6 days, Costa Rica - Mar 27 - Apr 1, 2019
Our Costa Rica trip was amazing! We had such a great time. The activities were well spaced out giving us time to explore in our downtime. The rides were perfectly structured so traveling was a breeze. The activities were so much fun.
The kayak was really fun. We really enjoy sport activities and it was so nice to get out on the water and view the volcano from another view. It was a bit windy that day but we were up to the challenge. Our guide Pedro was awesome. He showed us different birds... read more
Classic costa rica: 7-day self-drive tour, Costa Rica - May 10 - May 17, 2019
This was my first experience with booking a trip through Kimkim and I happy to say that it was an absolute pleasure. The website was very informative and extremely transparent. Their curated tours is an excellent starting place to plan and then customise a trip.
My expertise with Carlos was also fantastic. Carlos is extremely knowledgable and very cooperative. He really helped my customise my holiday down to the smallest details. He was very patient and helped my make several changes to... read more
Costa rica adventure trip, Costa Rica - May 11 - May 15, 2019
Costa Rica Trip
Kim Kim Review
My wife and I are from California, and we decided to take a trip to Costa Rica. We were looking for an adventure trip that would involve enjoying the Costa Rican rainforest. KimKim made this trip happen! It was such a comfortable, stress-free, and convenient way to book all our travel arrangement in one convenient site!
As I never used KimKim before, I was doubtful that it was this easy to book an adventure. However, it was this simple. It was merely... read more
Trip to costa rica with claire , Costa Rica - Apr 27 - May 3, 2019
Randal did a great job communicating and organizing the itinerary.
I thought the experience was very good however the accommodations were somewhat underwhelming . Most of the resorts appeared to be about 20 % occupied which is indicative of the low season. I would not recommend the first hotel at all. They made no attempt to hide the fact that guests were eating breakfast in a cattle coral.
On the second day we were met by a tour guide named Chris. He was excellent. I could not... read more
Trip to costa rica, Costa Rica - Apr 20 - Apr 28, 2019
Olman did a perfect job booking an amazing week of holiday in Costa Rica for my husband and son and I. After providing Olman with the cities, the activities, and our budget, he came back with a schedule that fit everything. I was a little worried that I hadn’t yet received any confirmation from Olman one week prior to our departure but Olman reassured me there will be a schedule before our departure. Everything in Costa Rica was right on schedule, the car transport pickups were always 5... read more
Trip to costa rica, Costa Rica - Dec 12 - Dec 21, 2018
Randall was just awesome!! He created a wounder full trip for me. I been never to Cosa Rica before but I know what I like and how I like to travel. I just gave him the Information About what I was Looking for, and he planned a perfect trip for me. I had his number and I could contact him while traveling when I had any Questions. I will book again with KimKim and if I go back to Cosa Rica I will book again with Rendall. My trip was About 10 Days Long and I saw so many sides of Costa Rica... read more
Costa rica - 7 - 10 days, Costa Rica - Apr 18 - Apr 26, 2019
We had one of the best trips. Hotels were all great and activities were perfect. Transportation was all planned very well and on time. Overall, we are very happy with our first Kimkim experience and will be using Kimkim for our future travels. Thank you very much.
Costa rica family vacation - 6-day itinerary, Costa Rica - Apr 12 - Apr 21, 2019
Adriana has been always of great support, before the trip. During the trip, however, she was mostly absent (perhaps due to the holiday season?).
During the trip, and on Adriana's absence, we got reactions via whatsapp from another member of the team (also called Adriana), who was, first, unaware of our location (we always had planned to go to Montezuma, and then take the ferry to Puntarenas; she left me me a voice message saying DO NOT take the ferry... to then say 'oh, I didn't know you... read more
Best of costa rica in 7 days: explore jungles, volcanoes and beaches, Costa Rica - Apr 22 - Apr 27, 2019
Guides Juan and Daniel at selvatura hanging bridges and frog pond in Monteverdi respectively excellent. Night walk not worthwhile too many people and too many groups and unsuitable terrain. Best of all was Manfred Garcia Leon at casa Corcovado - brilliant informative and endlessly patient - couldn’t recommend him more highly!
Overall accommodation all excellent and all drivers punctual except the one for night walk who was sent to the wrong hotel and after 45 minutes we were picked up in a... read more
Best of costa rica in 7 days: explore jungles, volcanoes and beaches, Costa Rica - Apr 13 - Apr 21, 2019
We had a great family spring break adventure vacation in Costa Rica. Yenyi was instrumental in planning all details from hotels, excursions, transfers between citis and local restaurant recommendations. Kids really enjoyed the hotels and excursions in:
> La Fortuna (Arenal) - hotsprings and coffee and waterfall tour
> Monteverde - nocturnal animal tour and hanging bridges and zip line
> Manuel Antonio - catamaran and snorkeling tour
with all the upfront planning and detailed itinerary, all... read more
Trip to costa rica, Costa Rica - Apr 13 - Apr 20, 2019
We are so thrilled with our trip. The recommendations were exactly what we were looking for - from excursions to hotel choices. Corresponding with Sofia was easy, quick and she was very knowledgeable. We will definitely book with KimKim again. Thank you!
Trip to costa rica, Costa Rica - Mar 31 - Apr 7, 2019
It was a great experience visiting Costa Rica. Very Beautiful country and very nice and friendly people. We as a family enjoyed a lot. Kids had lot of fun.
Adriana did awesome job in arranging and planning the trip. it was perfect.
I would recommend kimkim to everyone.
Costa rica family vacatioin, Costa Rica - Apr 11 - Apr 19, 2019
I liked the interface--communication was very easy and consistent.
Yenyi did a great job setting up the overall plan and activities in Costa Rica.
Monica coordinated the travel plans locally and solved a couple of minor problems along the way. Our rides were always on time for pickup, the drivers were cautious, and the drivers and guides were always friendly.
Our favorite activities were the float on Penas Blanca river, the hikes in Monteverde, and the tour of Manuel Antonio National... read more
Wildlife costa rica, Costa Rica - Mar 23 - Apr 5, 2019
Our tour of Costa Rica, organised by Randall through KimKim was perfect. Every area we visited and the local guides we used were fabulous and shared a great knowledge of their areas which made for a genuinely phenomenal experience. Our standout tour guide was Warner in Tortuguero who exuded a love for nature and the locale. He was approachable during every stretch of the time spent in Tortuguero and not just when his guided tours were on. Our stay in Monteverde was made greater with the... read more
Family-friendly arenal and manuel antonio national park- 9 days, Costa Rica - Mar 29 - Apr 6, 2019
If I'm being honest - I was skeptical at first. I'm typically the traveler who likes to book all my own hotels, excursions and transportation. However, I came across Kimkim online as I was planning my trip to Costa Rica and decided to send an initial message. I was partnered with Randall, who ended up playing a key role in making my trip to Costa Rica unforgettable! He was very patient and flexible as I customized the 9-day itinerary, with multiple iterations, and gave many recommendations... read more
Costa rica short trip, Costa Rica - Mar 30 - Apr 2, 2019
Overall we had a great trip to Costa Rica.
Our first 4 days of reservations were done by KIMKIM - Lily( Kim Kim guide).
Wildlife costa rica, Costa Rica - Mar 23 - Apr 5, 2019
We would like to thank Randall for his fantastic planning of our trip to Costa Rica. Everything went like clockwork from the transfers to and from the airport to the transfers between areas visited and the fantastic accommodation selected for us. All trips booked (which were many) were fantastic and showed how diverse Costa Rica is as a travel destination. The Ticos are warm, friendly and welcoming people and all went out of their way to make our holiday great.
I will have no hesitation... read more
Eco-adventure , Costa Rica - Mar 18 - Mar 26, 2019
Our recent 9 day tour to Costa Rica went off without a hitch! All the details were in place so that all our activities happened smoothly. We spent 2 days in San Jose going on a wonderful coffee plantation tour and visiting Peace Waterfall Gardens. Our Hotel Martino was located on the outskirts of San Jose, just 15 minutes from the airport, so we didn’t have to deal with all the traffic in San Jose.
Next we were off to a crocodile and bird tour on Rio Tarcoles, then on to Manuel Antonio... read more
Trip, Costa Rica - Mar 15 - Mar 25, 2019
We used KimKim to arrange our first trip to Costa Rica and we were very, very happy how the trip was planned and coordinated through our awesome travel agent, Randall! We had such a great time hiking, biking, zip-lining, touring and had spa time as well and it was due to Randall who is amazingly knowledgeable and very nice and helped us to maximize our time in the country. He made us feel very comfortable with the planning from beginning to end. He was so responsive always- and even while we... read more
Trip to costa rica, Costa Rica - Mar 20 - Mar 28, 2019
This was our first time to travel to Costa Rica and first time to try Kimkim.
We believe that our trip wouldn't have been as great if we didn't work with Adriana! She really was the hero of our trip!
Despite the short notice, Adriana delivered and amazing overall plan that made us enjoy Costa Rica to the fullest!
She was very great and fast in responding to our many requests and changes and was very accommodating of our demands.
We appreciated her help since we landed in the airport... read more
How kimkim trips work in costa rica, Costa Rica - Mar 8 - Mar 17, 2019
Overall, the planning for the trip was done well. Monica was very good about answering questions and making changes as we did the plan. The activities were as expected.
It would have been helpful to have more information about what was involved in some of the activities. e.g. we arrived at Sky Park to find out that we were going on a 3-hour hike to the hanging bridges before the zipline. There was not a great deal to see on the hike. There was no time to eat before the zipline at... read more
Trip to costa rica, Costa Rica - Mar 1 - Mar 9, 2019
Monica helped us plan an absolutely amazing 10 day trip to Costa Rica for our anniversary. Her communication before and during our trip was excellent. The trip was truly perfect, from accommodations to activities-everything was top notch and exactly what we wanted had we planned it ourselves! We couldn’t be happier! Thank you so much Monica and Kimkim-we definitely plan to use your services again for our future international travels.
Costa rica, Costa Rica - Feb 19 - Mar 12, 2019
Sylvia and her team were Absolutely Fabulous Putting up with me when I was feeling anxious and my big suitcase BRILLIANT!!!!
Trip to costa rica, Costa Rica - Feb 13 - Feb 19, 2019
Our trip to Costa Rica was expertly planned! We had some reservations about how to get around to different destinations and what logistically was possible to do within our travel dates. Olman our together a perfect trip that allowed for adventure, relaxation, all that you want in a vacation, but the best part is that we never needed to worry about any logistics about how to get to our destination, etc. it was all layed out for us, allowing us to truly be on vacation the whole experience. I would highly recommend working with Olman.
Trip to costa rica, Costa Rica - Feb 9 - Feb 22, 2019
Overall, our trip to Costa Rica met our expectations, aside from a small number of issues.
First, the good news. Randall and the KimKim team did a great job of planning a nice itinerary, and the hotels and activities were very good. The people of Costa Rica were delightful, and we had a fun trip. We especially enjoyed the zip-lining and the white-water rafting. The toucans and monkeys at Tortuguero were awesome.
Now to the issues.
We had a miscommunication with Randall on the... read more
Trip to costa rica, Costa Rica - Mar 1 - Mar 10, 2019
We spent 9 days in Costa Rica. This was our first visit. Randall at Coast to Coast Adventures and kimkim helped me customize the trip so we got to experience a bit of everything- city, volcano, rainforest, and beach.
We considered renting a car and doing the driving ourselves. I am so glad that Randall gently advised us to go with a driver, instead. The roads can be pretty rough.
Randall arranged all the accommodations, and we received a booklet of vouchers upon arrival for all the hotels... read more
Trip to costa rica, Costa Rica - Feb 25 - Mar 2, 2019
The trip was for the most part very good. We were met upon arrival and taken to our overnight hotel in San Jose.
The private transfer (drive) to our main destibation point, Arenal, was great, the driver/guide (Jorge) suggested that we could visit a coffee plantation on our way and we took him up on that idea. It was great! (Dona Estate). We also stopped at La Paz Waterfall Gardens, and that was also great! Beautiful place, well worth the visit.
At Arenal, we did many things that had been... read more
Costa rica, Costa Rica - Feb 15 - Feb 26, 2019
It was the perfect trip! I was amazed at how well organized it was. I felt really safe and taken care of. We got to see so much of Costa Rica with limited amount of time. Thank you!
Best of costa rica in 7 days: explore jungles, volcanoes and beaches, Costa Rica - Feb 22 - Mar 2, 2019
So first off, thanks to Olman for his great service. The trip that was planned definitely met our expectations. Below is our point by point review:
Arrival: all good, driver was able to accommodate all of us even though one flight was quite delayed. Overnite stay in the Radisson was fine as well. Early pick-up and xfer to La Fortuna went very smoothly.
La Fortuna/Arenal: Casa Luna was VERY nice, the staff super friendly and helpful. A little far from the center of town but still we enjoyed... read more
Trip to costa rica, Costa Rica - Feb 10 - Mar 1, 2019
When my family decided we wanted to visit Costa Rica we were at lost to where to go and what to do until we discovered kimkim and decided to try it out after reading some very positive reviews. It was a great tool to use and it made paying for our trip very easy and I plan to use it again for future travel as it really is a great way to connect with a local expert in the country you plan to visit. They do not bombard you with tons of emails and when they send email they have some very... read more
Trip to costa rica, Costa Rica - Feb 26 - Mar 1, 2019
We really enjoyed Monteverde forest walk and zip lining. The sloth trial was amazing and the guide there was super knowledgeable but low key. Traffic was horrendous, so hats off to our drivers who dealt deftly with the mayhem.
Natural and cultural, Costa Rica - Jan 28 - Feb 2, 2019
The trip conformed well to what I had desired to do. the hotel accommodations were good, the shuttle buses were exactly on time and took me to where I needed to go. All in all I was very pleased with the service.
Costa rica self-drive adventure - 14 days, Costa Rica - Feb 8 - Feb 17, 2019
We spent two weeks traveling around to multiple areas in Costa Rica. Randall helped us with a tremendous itinerary enjoying different climates and activities along the way. Some of the recommendations for dining were expensive and we didn't go to them as there were many choices available in each town. Beware the tour to Osa Pennisula is very remote, don't compare the accommodations to your standards! Drake Bay has only had electricity since 2007 and building codes are something they are not familiar with. That said, it was perfect and unspoiled.
Trip to costa rica, Costa Rica - Feb 10 - Feb 17, 2019
The trip was marvelous. Yenyi was very responsive, attentive and made a real effort to understand what we were looking for and arrange it for us.
Our particular favorites were the all day ride through the countryside around Monteverde with Horse Trek Monteverde. Flavio, who rode with us, was friendly and informative and pleasure to spend the day with. The owner, Marvin, was very generous in showing us the stable and his horses at the beginning of the day. He is a skilled, knowledgeable,... read more
Best of costa rica in 7 days: explore jungles, volcanoes and beaches, Costa Rica - Feb 15 - Feb 22, 2019
There was an issue with one of our excursions in Monteverde where the sky adventures park never received the reservation from desafio tour company and we had to reschedule the tour, which was a little disappointing
Costa rica family vacation - 6-day itinerary, Costa Rica - Feb 12 - Feb 19, 2019
Carlos was very communicative with us and flexible. He made our itinerary changes whenever we requested them and did his best to accommodate our schedule and interests. He made himself available via text message as soon as we arrived and was very helpful whenever I needed some local advice.
Best of costa rica in 7 days: explore jungles, volcanoes and beaches, Costa Rica - Feb 7 - Feb 13, 2019
We had an absolutely wonderful time in Costa Rica. All the events and lodging were impeccably planned and were first rate. All of our prearranged transportation was on time and friendly. We could not have had a smoother or more enjoyable vacation and we would use kimkim again in a heartbeat!
Trip to costa rica, Costa Rica - Dec 16 - Jan 1, 2019
The trip was well-planned by KimKim staff, and was very enjoyable. The few snags we ran into were quickly corrected. Randall was very attentive.
We especially enjoyed our time in Monteverde, perhaps because the chilly wind and clouds are what we're accustomed to in the U.S. Pacific Northwest. The day at Selvatura was fabulous - the nature hike, led by Juan, introduced us to many plants and symbiotic systems. Zip-lining was fabulous (team of about a dozen energetic guides). Grace and... read more
Ultimate costa rica honeymoon - 10 days, Costa Rica - Jan 25 - Feb 2, 2019
We had a wonderful experience booking through KimKim and Adriana for our 10-day Honeymoon to Costa Rica! Adriana was professional, responsive and accommodating. We wanted a mix of adventurous yet relaxing, cultural but touristy, romantic but casual, and Adriana planned THE perfect vacation for us. My only hiccup was not receiving our arrival packets 2 days before our departure, as noted, but someone else from the KimKim team stepped up and responded to our message stating that Adriana out of... read more
Group departure - costa rica coast to coast: biking, hiking, rafting and kayaking - 12 days, Costa Rica - Jan 4 - Jan 15, 2019
We had an amazing adventure trip from start to finish.
Great communication from Rendell who took on board what we wanted to do. It was far better than we expected.
Fez our guide was absolutely fantastic along with our drivers and extra guides especially Martine who guided us on our long hike.
All food, all accommodation was brilliant.
Everyone was so friendly and made our trip truly wonderful. Thank you all at coast to coast.
Costa rica, Costa Rica - Jan 17 - Jan 24, 2019
Can make things happen for you
books only with most reliable companies and guides
Overall I would suggest Carlos for my friends and families.
Best of costa rica in 7 days: explore jungles, volcanoes and beaches, Costa Rica - Jan 15 - Jan 22, 2019
This was an incredible trip all thanks to Adriana! I was able to see so much of Costa Rica and enjoy the unique vistas and wildlife experiences that only this country can offer. I feel like I was able to get off the beaten path a little bit and really experience the country. From relaxing in hot springs in Arenal to gliding through the Monteverde canopy on a zipline, to watching dolphins play behind our catamaran on a sunset cruise in Manuel Antonio, Adriana took care of all of the back stage logistics so that I could focus completely on living Pura Vida.
Trip to costa rica, Costa Rica - Jan 11 - Jan 21, 2019
The trip was terrific and we had a great time. Beautiful country and hospitable people. THe hotels and the activities (ziplining, white water rafting, hikes with guides) were fascinating and run by knowledgeable experts.
This is the second time we have used kimkim and would readily use your services again. Bill
Group departure - costa rica coast to coast: biking, hiking, rafting and kayaking - 12 days, Costa Rica - Jan 4 - Jan 15, 2019
Everything was very well organised from the time we arrived in Costa Rica to the moment we were taken to the airport for our return home. Randall listened to what we wanted and came up with a trip that suited all of us in the timescale that we had. We enjoyed staying in all different types of accommodation from hotels, lodges, a boardinghouse and campsites. Some of the best meals we had were home cooked, using fresh local produce. It was a great way of seeing this amazing country, the... read more
Costa rica essentials: self-drive tour - 14 days, Costa Rica - Nov 22 - Dec 1, 2018
Thank you so much kimkim for connecting us with Sylvia. She helped us put together a magical adventure in Costa Rica. It really was the trip of a lifetime with my son and daughter-in-law. With Sylvia's guidance we had a diverse itinerary chock full of adventure that immersed us in the beauty and culture of this most amazing country. Sylvia was very responsive on the kimkim platform and arranged for several phone conferences during our planning stages. She listened to our preferences and... read more
Cr , Costa Rica - Dec 25 - Jan 1, 2019
What an incredible first time ever experience with a travel agency and to luck upon Kimkim and Yenyi in particular was a real dream come true. Yenyi was available 24:7; was incredibly resourceful and pleasant all at the same time. Her ideas and creativity made our excursion to Costa Rica an incredible vacation. It's not easy traveling with almost grown children but Yenyi made suggestions (including separate rooms) and fun activities like rafting into and out of an eco lodge one of the best... read more
Costa rica adventure: whitewater, beaches & volcanos - 8 days, Costa Rica - Dec 27 - Jan 5, 2019
Our Costa Rica trip was awesome and excellently put together and organized by Randall. Everything went exactly according to plan and the quality of the guides on the various tours and activities were first class.
Everything from our pick up at the airport, to our final drop off was precisely on time and all guides and drivers spoke excellent English which made communication so much easier.
We have absolutely no issues or complaints regarding any aspect of the trip and would absolutely recommend kimkim to anyone seeking a high quality tailor made trip to an exotic destination.
Costa rica adventure: whitewater, beaches & volcanos - 12 days, Costa Rica - Dec 17 - Dec 28, 2018
Trip was 12 days (month of March) for a family of four including two teenage girls. We flew in and out of Liberia and spent time in Rio Celeste, La Fortuna/Arenal, Monte Verde, Nosara and then just north of Tamarindo. Yenyi was fantastic in helping to plan the itinerary and activities from the beginning to the very end with a wonderful attention to detail. It was an interactive process and Yenyi's patience, resourcefulness and willing to answer or investigate all o four questions was a... read more
Natural wonders , Costa Rica - Dec 26 - Jan 1, 2019
Randall and Kim Kim planned the perfect trip for my family of myself, my husband and three grown kids. It was just the right mix of adventure, exercise, nature, discovery and relaxation.
We particularly enjoyed the Mistico hanging bridges tour with Carlos (of Pura Vida Tours) near the Arenal Volcano area, which included seeing monkeys, snakes, tarantulas and so much beautiful scenery.
We also really liked our raft trip in that same area with George "2" as our guide from Canoa... read more
5-days in costa rica : 5 unique trip itineraries, Costa Rica - Dec 26 - Jan 1, 2019
Except one Hotel, all Hotels we stayed at were below average, I imagine that is because we booked only 6 to 8 weeks before the trip(?).
All adventure trips that were booked were very good.
In some places, reservations were made in local specialist name and the vendors had a tough time looking up the customer's name and only to realize it is in the travel specialist name.
Overall, Costa Rica experience was above average.
Trip to costa rica, Costa Rica - Dec 19 - Dec 19, 2018
We stumbled upon KimKim while looking for ideas for our Costa Rica trip. By the end of the trip, we were completely glad for going ahead with KimKim to plan the trip. KimKim was very prompt in coming up with the itinerary and the costs. Our local specialist, Carlos, was very helpful in answering all our questions in a short time. Carlos was able to adjust the itinerary according to our needs and plans. The hotels that they chose were just perfect for our budget and needs. Our driver/guide in... read more
Best of costa rica in 7 days: explore jungles, volcanoes and beaches, Costa Rica - Dec 16 - Dec 23, 2018
I did some research on the Internet on where to go in Costa Rica, gave Kimkim my preferences and date of arrival/departure. Randall took it over from there and came up with a perfect itinerary for us.
Before we left we received the detailed itinerary from kimkim, airport pick up was on time, as well as the rest of the private transport pickup. Hotels were clean and comfortable, the guides were knowledgeable and friendly. No complaints whatsoever.
Best of costa rica in 7 days: explore jungles, volcanoes and beaches, Costa Rica - Dec 9 - Dec 17, 2018
I couldn't be happier with my experience. Sylvia is great to work with and helped me plan my perfect trip.
I looked at a few of the ready made trips on Kim Kim to get an idea of what I wanted. Then I reached out to Sylvia. We set up a phone call. She offered suggestions and I told her what I was interested in doing. We had a few back and forths before we settled on my ideal itinerary. The whole thing was super easy!
Before we left: We had a flight change and Sylvia was able to make a few... read more
Osa hiking + monteverde/santa elena + arenal, Costa Rica - Dec 9 - Dec 19, 2018
Monica did a great job organizing all our transport including transfers, flight, and set up with a rental car, making it easy and stress free to get from place to place. Our favorite parts of the trip were staying in Bahia Drake to explore the deserted beaches in our free time and exploring the cloud forests in Monteverde and Santa Elena. The freebie from Kim Kim to Tabacon Hot Springs in Arenal was also much appreciated at the end of the trip :) All the staff at the hotels were friendly and accommodating. It was a great trip!
Unique experience - nature and wildlife, Costa Rica - Dec 14 - Dec 24, 2018
Working with Adreana was a pleasure. She kept modifying the plan based on my comments to get me the perfect trip.
When we went there everything was organized and on time, all the guides spoke english and were very knowledgeable.
Thank you Adriana and Amazelia for making it a great vacation.
Family-friendly arenal and manuel antonio national park- 9 days, Costa Rica - Dec 15 - Dec 23, 2018
Olman was amazing to work with, he was very responsive and everything he planned for my trip to Costa Rica was exactly what I wanted, from hotels to activities! My trip was filled with activities and fun memories yet relaxing. And the hotel I stayed at had amazing views and service. I wouldn’t be able to plan this trip myself in such short time. I highly recommend Olman!!
Nature trip!, Costa Rica - Dec 13 - Dec 18, 2018
Olman was very responsive and incredibly helpful in organising our trip at short notice. Would have appreciated a little more information about the tours that were being booked but they turned out excellently. We had a terrific holiday and really loved all the hotels and tours that were booked for us.
Ultimate costa rica honeymoon - 10 days, Costa Rica - Dec 7 - Dec 16, 2018
We just finished our amazing honeymoon in Costa Rica! And have to say that Randall was an absolute pleasure to work with - he made the process so easy to book and really worked with us to plan a great honeymoon!
We landed in San Jose and a drive met us at the airport right away to take us to our hotel. Everything was laid out and organized for us which was fantastic! In the morning we were picked up for the drive to La Fortuna. The one thing I would recommend is for future visits to let... read more
Costa rica family vacation - 6-day itinerary, Costa Rica - Dec 11 - Dec 18, 2018
Yenyi was patient as we went through multiple iterations of the itinerary to settle on one that included something for everyone in the family.
Costa rica as a country is a must visit.
Pros: very friendly people , the food is a gastronomic delight , attractions are breathtaking, the place is squeaky clean and yes you can drink tap water !
Cons: Knowing spanish is a huge plus, It's about 30-40% more expensive than neighbours(Mexico, Cuba etc) but well worth it.
Arenal & manuel antonio in 6 days, Costa Rica - Dec 3 - Dec 8, 2018
The easiest experience ever! First time using kim kim and would definitely use it again! Adriana was my specialist/travel agent. She was a pro and knew exactly what i wanted to do. The hotels books were very nice and the activities were everything we expected. My favorite part was the white water rafting! Over all happy and easy experience.
Best of costa rica in 7 days: explore jungles, volcanoes and beaches, Costa Rica - Nov 17 - Nov 26, 2018
We had a great trip despite the driver being 20 minutes late to pick us up at the airport. The Holiday Day Inn in San Jose wasn't anywhere near a 4-5 star hotel but was fine.
Rafting with Wave Company in La Fortuna was a great. The Baldi Hotel/Springs was nice but they had constructions going on the entire time we were there which was loud.
Ziplining (forget the company) in Fortuna was aweseome, small outfitter with great guides.
The Hanging Bridges at Mystic was great but could do... read more
Trip to costa rica, Costa Rica - Nov 18 - Nov 24, 2018
Everything was well planned out for us which made the trip so easy. We had a few challenges with the EcoLodge in LaFortuna - while breakfasts were excellent , the lunch we had there was BAD, fish was old and made our stomach upset. Also the hair dryer burst into flames while in use. The receptionist had the hair dryer replaced but we were nervous about the electrical outlet being hazardous and were unwilling to use any others nor would we use the replacement hair dryer - there were NO... read more
Best of costa rica in 7 days: explore jungles, volcanoes and beaches, Costa Rica - Oct 13 - Oct 20, 2018
My daughter and I very much enjoyed the trip planned for us by Sylvia which met our interests and our budget. All of the tours were great (cacao farm, waterfall, hanging bridges) and the guides and drivers were excellent. Despite a bit of traffic noise, we also appreciated the lovely views at each of our accommodations. At our first resort near La Fortuna, we had a direct view of the Arenal Volcano, lush vegetation and colourful birds from the patio of our cabina. At our second resort in... read more
Trip to costa rica, Costa Rica - Nov 8 - Nov 12, 2018
Great trip but missing voucher so did not know the plans for the big birthday day. Had to make other plans.
Costa rica family vacation - 6-day itinerary, Costa Rica - Oct 15 - Oct 22, 2018
We were very pleased by the places and lodging chosen for us by John. We particularly loved the remoteness of Mawumba Lodge and then later the accessibility of Shahwamda Lodge to to the Jaguar Rescue Center, where we were able to see baby sloths, and eat the best swordfish ever at Pura Gula restaurant. Our guide Umberto was professional and knowledgeable, and our drivers--Ronnie, Patricia, and Jose--were wonderful ambassadors of their country.
Trip to costa rica, Costa Rica - Oct 6 - Oct 13, 2018
Our trip to Costa Rica was amazing thanks to kimkim. We had no idea what to expect and from the moment we were picked up in the airport, we new we made the right choice. A representative greeted us and introduced us to our driver & from that moment on it was a carefree and memorable vacation. Our trip guide helped us plan it from beginning to end! Customizing it to our liking every step of the way. (If you will be visiting, make sure to check out La Fortuna waterfall...it is absolutely... read more
Best of costa rica in 7 days: explore jungles, volcanoes and beaches, Costa Rica - Oct 6 - Oct 14, 2018
The entire experience of working with Kim Kim was terrific. I was able to customize a plan that included all of the activities my family wanted to do in Costa Rica. In country, every single driver, guide, etc was very punctual. We never had to wait for anything and all of the activities we planned were excellent. We loved stand up paddle boarding in Lake Arenal, zip lining in the cloud forest, and playing at the beach in Manual Antonio. The company Desafio was especially fun for our... read more
Tortuguero & puerto viejo - 7 days, Costa Rica - Sep 8 - Sep 14, 2018
The booking process was easy; Randall was very responsive and able to fulfill all our requests. All activities were well organized and transfers ran smoothly. Costa Rica's beauty takes your breath away! Our Tortuguero guide Rolando from the Laguna Lodge hotel was one of the best ones we've ever had. We even saw a giant sea turtle lay eggs - such a wonderful experience. Thank you!
Costa rica adventure: whitewater, beaches & volcanos - 8 days, Costa Rica - Aug 28 - Sep 4, 2018
I thoroughly enjoyed my trip to Costa Rica. I was looking for a nice blend of nature, adventure, beaches, nightlife and relaxation ... and this trip offered exactly what I was looking for. I booked with relatively short notice and didn't really have the time to research in advance. Fortunately, the local specialist Randall asked what I was looking for and customised an awesome trip. From the moment I arrived to the moment I left, everything was planned and scheduled (including pick-ups,... read more
Costa rica - wildlife, nature & beach. , Costa Rica - Jul 28 - Aug 11, 2018
Sofia was the person in charge of organising our 2 week trip to Costa Rica. She met all of our requirements excellently and all the hotels, guides and tours she had recommended were exceptionally good. She was caring throughout the whole trip and worried about us and solved any issues we could have - which were close to none.
Thank you for an amazing trip! We will most certainly take into account your travel agency for future holidays!!
Marina & Margarita.
Cr complete experience , Costa Rica - Jul 17 - Aug 1, 2018
Trip to Costa Rica - 7/17/18 - 8/2/18 for 7 people, 4 adults and 3 children (ages 10, 12 & 14)
This was our first trip using the KimKim service, which I found through online research. Overall the tools were easy to use and the communication worked great and without problems. I would recommend it and will use it again.
Our trip in country was planned by Sylvia and she did an outstanding job. We stayed 1 night in San Jose, then due to some Caribbean storms, she did a quick switch for us... read more
Adventure in costa rica, Costa Rica - Aug 3 - Aug 12, 2018
Sylvia is amazing! She is pleasant and easy to work with. We missed our flight and Sylvia rearranged pick-up and transfers from the airport with no fuss. She surprised us with a last minutes city tour of San Jose and dinner at Tiquicia Restaurant. The view of central valley from Tiquicia Restaurant was spectacular! It is truly a million-dollar view. The food was delicious and the traditional dance was fantastic.
Tabacon Resort , all I can I say is " Wow, wow, and wow... read more
Costa rica, Costa Rica - Aug 1 - Aug 6, 2018
To be honest, I’d never heard of Kimkim, coast to coast adventures, or Randall. This made me a little bit wary of sending over a few thousand pounds and just assuming it would all be ok. Randall seemed very nice over email and we were keen to support local business in the country were visiting rather than some massive tour company, so we took the plunge.
I really didn’t need to worry at all.
We’ve had a stunning time in Costa Rica - truly the trip of a lifetime. Whatever words or photos... read more
Nature and adventure tour, Costa Rica - Jul 26 - Aug 7, 2018
We had a truly amazing time in Costa Rica. Sylvia organised everything so well. It's hard to know what the highlights were as there was so much which was just fantastic, but here are some that stick most in our memory:
• The first very rainy boat trip through the rainforest to Laguna Lodge, with Clarence taking good care of us throughout.
• The butterfly garden at the back of the Selva Tropical restaurant
• Witnessing a giant turtle laying her eggs (so many of them)
• Mauricio the driver... read more
Costa rica national parks adventure - 14 days, Costa Rica - Jul 1 - Jul 18, 2018
We had a wonderful 18 day vacation thanks to John and his great organization of our trip. This was our first visit to Costa Rica and we experienced a bit of everything - diving, visiting rainforest parks, zipline, white water rafting, horse back riding. Communication with John was very fast and efficient--both when planning the trip as well as throughout our itinerary. He booked for us places that matched very well our travelling & vacation style. I would highly recommend using the services of his company when planning Costa Rica vacation.
7 day mother/son trip in costa rica, Costa Rica - Jun 10 - Jun 17, 2018
We had a wonderful trip, my son LOVED the zip line and the horseback riding. We also booked a chocolate tour in La Fortuna, and a naturalist-led tour of the rainforest in Manuel Antonio. All of the hotels were great, in perfect locations. I was a single mom traveling with my 9 year old son, and I felt safe the entire time. Thank you for setting everything up for us, it will be a trip we never forget :)