Kimkim Trip Reviews for Costa Rica

I am so grateful to Kim kim . They truly took the stress out of my trip to Costa Rica . I knew it was a difficult country to traverse but wanted to see as much as possible. The team at KK helped plan 9 different locations over a 2 week period . They even picked us up from our 1st week planned by ourselves in Nosara so we didn’t have to worry about transport . Every driver / shuttle bus was courteous, on time and sometimes even offered humour and added facts about Costa Rica along the way .... read more

I am so grateful to Kim kim . They truly took the stress out of my trip to Costa Rica . I knew it was a difficult country to traverse but wanted to see as much as possible. The team at KK helped plan 9 different locations over a 2 week period . They even picked us up from our 1st week planned by ourselves in Nosara so we didn’t have to worry about transport . Every driver / shuttle bus was courteous, on time and sometimes even offered humour and added facts about Costa Rica along the way . KK even organised a PCR test for us at our last hotel last minute when we discovered we needed it to fly home via USA . Always helpful and polite and took the stress out allowing us to fully immerse ourselves in enjoying the trip knowing everything that had been planned would flow smoothly and without delay or mishap . I can’t recommend them enough !!!

First of all, our many many thanks to Olman for organizing our trip and looking after us along the way when we had any inquiries!!!

We enjoyed Costa Rica thoroughly in spite of a lot of driving, we had time to rest and discover each area we went to.
I would highly recommend Tifakara Boutique Hotel as the room and staff were lovely and the chef outstanding! We wouldn't recommend the El Establo Mountain Hotel. Although the grounds are beautiful, the rooms had paper thin walls and... read more

First of all, our many many thanks to Olman for organizing our trip and looking after us along the way when we had any inquiries!!!

We enjoyed Costa Rica thoroughly in spite of a lot of driving, we had time to rest and discover each area we went to.
I would highly recommend Tifakara Boutique Hotel as the room and staff were lovely and the chef outstanding! We wouldn't recommend the El Establo Mountain Hotel. Although the grounds are beautiful, the rooms had paper thin walls and every word, whisper, movement could be heard day and night.
In addition we especially enjoyed Monteverde - and the Hanging Bridges and Ziplining in Selvatura Park as well as the lovely Nammbu Bungalows. I would recommend a great Argentinian restaurant only a 200 meter walk from there. We enjoyed the cocktails by the pool, but were disappointed inthe dinner in their dining room.

We will definitely use Kim kim again!

Hotel Review

Tifakara Boutique Hotel & Birding Oasis

Fortuna

Overall Rating

Hotel Review

Great room, with a feeling of being right in the middle of a forest, outstanding staff and chef. We also enjoyed a free night walk to view colorful frogs on the premises! Well located - away from crowds but easy driving access to all around.

Tips for future travelers

Enjoy!!!

Cleanliness & Comfort

Couldn't ask for more

Staff

Coffee machine, balcony, surroundings

Authenticity & Character

Very friendly and accommodating staff

Location

close to all by car but away from crowds, walking distance to waterfall

Activity Review

Wildlife Boat Tour in Tortuguero

Tortuguero

Overall Rating

Activity Review

It's a longish drive, there from San Jose, so I would consider 2 nights rather than one - or not doing this tour the morning after a flight... But is was worthwhile. It was also amazing that KimKim arranged to have our car rental from a drop off spot so we didn't have to back track to San HOse just carry on travelling from there.

Transport

All connections were quite well timed, just a wait for bus at port on way back

Guides, drivers and staff

On time

Quality of Experience

Hotel was fine and everything went smoothly

I’m usually very sceptical about booking vacation packages, but i have to say that i was really impressed with Randall and his service!

Whenever i go somewhere i’ll always look up top things to do, things to see, places to visit etc… Costa Rica seemed to have many top attractions depending on if you’re going to be staying on the Caribbean side vs the Pacific side. Randall helped us decide & pick hotspots that fit what we wanted to do.

We went right between the transition from the dry... read more

I’m usually very sceptical about booking vacation packages, but i have to say that i was really impressed with Randall and his service!

Whenever i go somewhere i’ll always look up top things to do, things to see, places to visit etc… Costa Rica seemed to have many top attractions depending on if you’re going to be staying on the Caribbean side vs the Pacific side. Randall helped us decide & pick hotspots that fit what we wanted to do.

We went right between the transition from the dry season to the rain season so we came prepared with raincoats and extra shoes (i suggest you bring a raincoat because weather is quite unpredictable, especially in the Pacific coast) . Weather was hot & humid. Usually starting off the morning with a bit of rain, some sun throughout the day, rain again in the afternoon, and a calm night.

As for the excursions, they were well planned and the guides were super friendly.

For those who have time to fully plan your trip, i would say you can easily look up pre-made travel itineraries (and tbh, i think this is what we’ll do if we ever go back to Costa Rica), but if you’re tight on time, or simply want an expert to plan your trip, Kimkim is amazing.

Tips if you’re travelling to CR:
- rent a car… just do it. The drive through the mountains and the forest itself is worth it
- pay in colones
- don’t know expect things to be “cheap”
- bring a raincoat
- go to eat where the locals eat… if you go to your typical tourist traps, food is 2x-3x the price, for literally the same food
- Visit Manuel Antonio

Hotel Review

Hotel Arenal Country Inn

Fortuna

Overall Rating

Hotel Review

Cozy bungalows with breakfast included. View of the volcano.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Review

Arenal Volcano Hike & Baldi Hot Springs & Dinner

Arenal/La Fortuna

Overall Rating

Food

Transport

Guides, drivers and staff

Quality of Experience

We had Pablo from Arenal Star pick us up from the airport, show us around, and take us on tours the first few days of our trip. He was friendly, knowledgeable and accommodating. He was wonderful! He brought us delicious fruit he grew himself, including a pineapple that took two years to grow! He also knew the best sodas to take us to eat. He had his friend, Victor take us on a hanging bridge tour that was amazing. We had a private tour, so could go slow , be quiet, and actually see animals... read more

We had Pablo from Arenal Star pick us up from the airport, show us around, and take us on tours the first few days of our trip. He was friendly, knowledgeable and accommodating. He was wonderful! He brought us delicious fruit he grew himself, including a pineapple that took two years to grow! He also knew the best sodas to take us to eat. He had his friend, Victor take us on a hanging bridge tour that was amazing. We had a private tour, so could go slow , be quiet, and actually see animals instead of scaring them away or missing them. The other tour guides actually stopped to see what Victor was showing us. Victor had amazing spotting abilities. He actually saw a glass frog somehow on a leaf far away. The frog was transparent other than the eyes so he looked like an outline of a frog on a leaf. He showed us a red blue-jean dart frog, which was tiny, and a viper on a tree, which blended into the tree. We also saw bats and monkeys. Both Victor and Pablo helped us take pictures using their zoom scopes. Pablo showed us the only sloth we saw on our trip and got me a great photo of it. We wished we had Pablo for our whole trip. We also went on a safari raft trip. We saw bats, monkeys, owls, and of course lizards. Charlotte booked Los Lagos at Arenal for our first two nights and it was so nice. So many hot springs that we had our choice of many private. Breakfast was included and delicious. We were so lucky and got many pictures of the whole Arenal volcano! We even saw the top with steam clearly. Pablo also took us to a coffee tour that was great! He is a really good driver and a warm and caring person. We messed up on our ATV tour because we forgot we had locked our drivers licenses in the safe. It turned out ok though because they let us switch to an off road vehicle driven by a guide. It was fun and we saw some great mountain views but not much else. Our next transport driver and tour guide were Jose and Alejandro. We took a boat ride and saw Capuchin monkeys, bats, and many baby crocodiles. We ate at a hacienda on a sugar plantation which had a wonderful breeze, good views and great food. We asked for sangria and the server made it fresh for us. My only complaint is that I really wanted to stop at at least one local craft or artisan shop, but Alejandro said I could get that stuff at our resort on the beach. I explained that I wanted to buy from the artists and not a gift shop or mass produced, maybe not even Costa Rican made, type vendor. I said I wanted to buy wood crafts and maybe jewelry from a local place. There are those places, including a traditional pottery shop close to where we were. He insisted I would find it all on the beach. I had asked at the very beginning when they picked us up to make sure we had time, but I could tell he just didn't want to bother. I already know about pushy vendors on beaches and their string bracelets and trinkets and knew that's not what I wanted. The beach people were mostly pressuring us to get massages from them or to book a tour. The couple of vendors sold touristy beach scarves and cheap bracelets, just like I thought. I ended up buying a wood bowl at the gift shop for about $100 USD. I am disappointed because I was specifically looking for a jewelry box similar to a marked-up $540 USD one I saw in the hotel gift shop. Alejandro had binoculars he looked through to see things on the boat tour but used them for his own nature watching as if he were just another person on the tour. He pointed some things out but we really couldn't see them. The reason we saw anything up close was due to our boat driver pulling over and stopping. Maybe it was that Pablo and Victor set the bar high, but I wouldn't recommend Three Monkeys Tours (where Alejandro was from). I just felt like we were inconveniencing him. Our aereal tour was the worst of our tours, but not because of the tram, that was cool. It was just very strange. The guide would scare off frogs and then tell us what he had seen. We got a few glimpses. He stopped the tram to talk about the plants and trees even though he kept talking about the same ones. Then he took us through the medicinal and edible plants and did the same thing. He was nice, but he seemed like he didn't plan or know what was there. He would see a plant and say "oh another surprise" here is the such and such plant and then look around and randomly walk to and fro. Even at the top of the observation platform he said well you can see all the trees here, are you ready to go back down? At the end the gift shopped was closed, we weren't offered the option to grab snacks or drinks at their restaurant and we were not offered access to purchase the pictures they took of us. They obviously took the pictures to sell as they showed them on a screen and had a place you could buy them, but just shuffled us back onto the van. It was early in the day and there were only a handful of Zipliners there, so I am not sure why they wouldn't want to sell us souvenirs, pictures, snacks or beverages. The whole experience was strange, which everyone was saying on the van. The other two places we stayed were places we had booked. I would recommend KimKim to everyone because they listened to what we wanted and our limitations before our trip and helped us plan well, all our transportation was on time and reliable, Charlotte often checked on us throughout our trip, and we didn't have to worry about anything. The reviews I gave above really don't reflect on KimKim as they made sure we had the tours we asked for and made sure everything went smoothly.

We enjoyed the welcome arrival with Roy, our Driver. The resort was great, very relaxing and food at the bar especially the pizza was something we will remember.
The coffee tour was very informative and fun with Rafael. The hiking at Tenorio National Park was ok because we thought we are also going to Celeste River but we didn't. read more

We enjoyed the welcome arrival with Roy, our Driver. The resort was great, very relaxing and food at the bar especially the pizza was something we will remember.
The coffee tour was very informative and fun with Rafael. The hiking at Tenorio National Park was ok because we thought we are also going to Celeste River but we didn't.

Hotel Review

Hotel Los Lagos Spa & Resort

Fortuna

Overall Rating

Hotel Review

Good for family and couples

Cleanliness & Comfort

Staff

Authenticity & Character

No King Bed available

Location

A bit far from town and not as secluded like the other resort that are more close to nature

Activity Review

Coffee & Chocolate Tour

Costa Rica

Overall Rating

Activity Review

Great tour if you want to learn chocolate and coffee

Transport

Guides, drivers and staff

Quality of Experience

We had a fantastic time in Costa Rica thanks to Diego. He had planned out a trip for my wife and I, and we paid for it with a credit card. 10 minutes later as we were filling out the forms on Kim Kim’s website we noticed that our passports expired the previous month. We called Diego and he managed to put a hold on the hotels. We received an expedited passport on a Monday and called Diego that day and he rescheduled the whole trip that day and we flew out on Tuesday. The trip went smoothly in spite of the last minute preparations. We can’t thank Diego enough. Pura Vida!

Great trip, beautiful scenery with lots to do. Very affordable especially if you use cash.
All the activities were very good and well planned. If getting a rental car get specific instructions on where to return it to and watch out for the return fees.
Most people are very friendly and like to help.
Please don't use the Hotel Los Lagos Spa & Resort although gorgeous grounds the spa was closed, room service was unavailable and the front desk staff acted like you were doing them a favor by... read more

Great trip, beautiful scenery with lots to do. Very affordable especially if you use cash.
All the activities were very good and well planned. If getting a rental car get specific instructions on where to return it to and watch out for the return fees.
Most people are very friendly and like to help.
Please don't use the Hotel Los Lagos Spa & Resort although gorgeous grounds the spa was closed, room service was unavailable and the front desk staff acted like you were doing them a favor by staying there.
We drove from San Jose to Liberia which is an adventure in itself. Not for the faint of heart but was fun for us. A working GPS is mandatory and driving more than a few miles at night is not recommended unless using the highway. We had to reschedule one of our activities to the morning since it was a 3 hour drive at night.

Hotel Reviews

Hotel Los Lagos Spa & Resort

Fortuna

Overall Rating

Hotel Review

Looks like a 5 star resort but behaves like a Motel 6. Rude front desk staff, no spa, room service not available.

Tips for future travelers

Go some where else

Cleanliness & Comfort

Location and grounds

Staff

Authenticity & Character

Location

Hotel Bosque del Mar Playa Hermosa

Playa Hermosa

Overall Rating

Hotel Review

Great Hotel, good location. Beach activities by the locals right on the beach so can book an activity as soon as you step onto the beach(10 yards)

Tips for future travelers

Watch out for the Howler monkeys. They are entertaining.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Reviews

Zip Lining - Hanging Bridges & Aerial Tram

Arenal/La Fortuna

Overall Rating

Activity Review

Scary and fun at the same time

Food

Guides, drivers and staff

Quality of Experience

Catamaran Sailing Tour & Snorkeling

Costa Rica

Overall Rating

Activity Review

Party Boat with great staff.

Food

Transport

Guides, drivers and staff

Quality of Experience

The planning and booking process was very easy. Alberto was very quick to answer all my questions and make the small changes we where asking for. We wanted a mix of adventure and relaxing down time for our honeymoon. The Hanging bridges in Arenal experience was great, Marcos was a very knowledgeable guide of all the animals and very enthusiastic. Rosa was our guide to Rio Celeste and she was also very knowledgeable. Orjel in the Cloud forest in Monteverde was very fun and we even got to see... read more

The planning and booking process was very easy. Alberto was very quick to answer all my questions and make the small changes we where asking for. We wanted a mix of adventure and relaxing down time for our honeymoon. The Hanging bridges in Arenal experience was great, Marcos was a very knowledgeable guide of all the animals and very enthusiastic. Rosa was our guide to Rio Celeste and she was also very knowledgeable. Orjel in the Cloud forest in Monteverde was very fun and we even got to see the Quetzal! Fabian in Manuel Antonio was very nice and genuinely happy to be our guide, saw a few sloths! Every driver was very nice, also every interaction with staff at the hotels. We would use kim kim in the future.

Hotel Review

Hotel Arenal Springs Resort & Spa

Fortuna

Overall Rating

Hotel Review

This was the best hotel we stayed in! From the greeting with juices to the service at the front desk. They decorated our suite for our honeymoon. The breakfast buffet was delicious and the food at the restaurant too. And the best part were the thermal pools.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Review

Arenal Hanging Bridges

Arenal/La Fortuna

Overall Rating

Activity Review

It is definitely necessary to use a guide since they are the ones that know the forest and spot all the animals and plants and are so very knowledgeable

Transport

Guides, drivers and staff

Quality of Experience

Randall knows the country very well and the best things for tourists to visit. He takes into account budget and other constraints! He organiséd a fabulous trip for me and my daughter! Unforgettable ❤️

Over all a very good time for us, the Whitewater rafting with Desafio was really well done and lots of fun the guides where top notch. We loved La Fortuna and really enjoyed staying at "Arenal Springs" a really amazing hotel/resort and the hanging bridges. Good times ziplining at Monteverde and the Poco a Poco.
Beaches, Monkeys and wildlife in Manual Antonio where a highlight of the trip.

In hindsight we would not have done the night walk with Terra Travel and I might have tried to... read more

Over all a very good time for us, the Whitewater rafting with Desafio was really well done and lots of fun the guides where top notch. We loved La Fortuna and really enjoyed staying at "Arenal Springs" a really amazing hotel/resort and the hanging bridges. Good times ziplining at Monteverde and the Poco a Poco.
Beaches, Monkeys and wildlife in Manual Antonio where a highlight of the trip.

In hindsight we would not have done the night walk with Terra Travel and I might have tried to schedule the last days differently so there was less driving. (maybe a day in Jaco or somthing)

But thanks for the good times and well orchestrated adventures.

Diego did such an incredible job planning the girls’ trip to Costa Rica my best friend and I went on earlier this month. He was incredibly responsive the entire time (including when we had real-time questions while we were in Costa Rica), and put together an itinerary that was perfect for us!! It was SUCH a relief not to have to plan anything ourselves and to know that everything was taken care of (especially transportation). I would 100% recommend Kim Kim (and Diego!) for anyone who is... read more

Diego did such an incredible job planning the girls’ trip to Costa Rica my best friend and I went on earlier this month. He was incredibly responsive the entire time (including when we had real-time questions while we were in Costa Rica), and put together an itinerary that was perfect for us!! It was SUCH a relief not to have to plan anything ourselves and to know that everything was taken care of (especially transportation). I would 100% recommend Kim Kim (and Diego!) for anyone who is looking for a fun, stress free trip to Costa Rica!!

Hotel Review

Hotel & Spa Poco a Poco

Monteverde Costa Rica

Overall Rating

Hotel Review

Absolutely beautiful hotel with some of the best hospitality I have ever experienced. The hotel itself is beautiful, and the grounds and surrounding area were magical. We loved the massage services and the staff in the restaurant were so accommodating and kind, and genuinely went out of their way to make our stay so special. The location was ideal and very walkable to the "downtown" area of Monteverde.

Location

Cleanliness & Comfort

Staff

I cannot say enough about how wonderful the staff were - we are so grateful for the amazing service.

Authenticity & Character

Activity Review

Horseback Riding in the Cloud Forest

Monteverde

Overall Rating

Activity Review

Probably my favorite activity in our whole trip, this was an incredible experience with some of the most breathtaking views in our entire journey.

Transport

Guides, drivers and staff

Quality of Experience

Charlotte was awesome, she created an itinerary which met our needs with a 7 yr old kid and we were yet able to cover a lot of activities including a dinner with a local Costa Rican family, which was the highlight of the trip!
Charlotte was easily reachable on text whenever we had any questions during the trip and even prior.
We wouldn’t have been able to explore and enjoy CR the way we did , if it wasn’t for Charlotte.
A true professional and an expert at what she does! Would highly recommend her to anyone!!

Hotel selection was perfect. Best hotel was Naraya Springs, Finca Rosa Blanca and Tulemar were a close second. The Belmar was just OK, but, not great. It would be good to suggest to travelers that distances are great and the ride between points is 3-4 hours in less than great vans. Bottom line-allow more time in each stop than we did. Hanging bridges was fantastic but rather arduous for a person with compromised knees or hips. It is not flat walking. Cloud forest would be better if... read more

Hotel selection was perfect. Best hotel was Naraya Springs, Finca Rosa Blanca and Tulemar were a close second. The Belmar was just OK, but, not great. It would be good to suggest to travelers that distances are great and the ride between points is 3-4 hours in less than great vans. Bottom line-allow more time in each stop than we did. Hanging bridges was fantastic but rather arduous for a person with compromised knees or hips. It is not flat walking. Cloud forest would be better if there were clouds, but, there were none on our trip. Tulemar was great with the private beach, very good experience. The sunset cruise was also very pleasant and a good option for a more relaxed excursion. Snorkeling not so great in this area.

Hotel Review

Nayara Springs

Fortuna

Overall Rating

Hotel Review

This hotel was fantastic. Everything about it was great. Beautiful setting. Very large room. Private plunge pool and outdoor shower were big plusses. Hotel also provides 24 hour turn free laundry. The included breakfasts were amazing, great food. All of the staff of this property are very customer focused and do a great job.

Tips for future travelers

Stay more than 2 days.

Value

While expensive, it is absolutely worth the money.

Location

Close to the Arenal attractions

Cleanliness & Comfort

Very clean and very comfortable.

Staff

Everyone pleasant.

Authenticity & Character

Set in the jungle and you feel very private.

Activity Review

Private Sunset View on Boat at Arenal Lake

Arenal/La Fortuna

Overall Rating

Activity Review

Very attentive crew that worked very hard at making this a nice leisurely trip.

Value

Good value.

Transport

Bad AC on bus.

Guides, drivers and staff

They worked really hard at pleasing everyone.

Quality of Experience

As advertised exactly

Diego truly did an *incredible* job planning our trip. He made the whole experience seamless, and whenever we hit any snags (which were few and very minor), Diego's communication was consistently responsive and helpful, and he always got things back on track immediately if needed. The activities he guided us to were amazing experiences and the transportation was just so easy! We loved all three locations (La Fortuna/Monteverde/Manuel Antonio) and were absolutely DELIGHTED with each place... read more

Diego truly did an *incredible* job planning our trip. He made the whole experience seamless, and whenever we hit any snags (which were few and very minor), Diego's communication was consistently responsive and helpful, and he always got things back on track immediately if needed. The activities he guided us to were amazing experiences and the transportation was just so easy! We loved all three locations (La Fortuna/Monteverde/Manuel Antonio) and were absolutely DELIGHTED with each place Diego picked for us to stay: each was so different, a bungalo suite and hot spring hotel in La Fortuna, a delightful spa hotel in Monteverde with a beautiful view and grounds, and a *gorgeous* beach hotel in Manuel Antonio; each place we couldn't think could be topped, and offered such a unique, comfortable and hospitable experience with amazing amenities (that we fully took advantage of!).

We could not have asked for better service; this trip was incredibly memorable and beautiful!

Hotel Review

Hotel & Spa Poco a Poco

Monteverde Costa Rica

Overall Rating

Hotel Review

Absolutely beautiful hotel with some of the best hospitality I have ever experienced. The hotel itself is beautiful, and the grounds and surrounding area were magical. We loved the massage services and the staff in the restaurant were so accommodating and kind, and genuinely went out of their way to make our stay so special. The location was ideal and very walkable to the "downtown" area of Monteverde.

Location

Cleanliness & Comfort

Staff

I cannot say enough about how wonderful the staff were - we are so grateful for the amazing service.

Authenticity & Character

Activity Review

Horseback Riding in the Cloud Forest

Monteverde

Overall Rating

Activity Review

Probably my favorite activity in our whole trip, this was an incredible experience with some of the most breathtaking views in our entire journey.

Transport

Guides, drivers and staff

Quality of Experience

I can't say enough good things about the people of Costa Rica - they are friendly, happy, and proud of their country. Most spoke English, but were very patient with our Spanish, which my 2 high schoolers had fun practicing. The scenery and wildlife were great and the food was delicious.
Brittany helped us arrange a great trip to Costa Rica where we were able to visit Arenal, Monteverde and Manuel Antonio. In La Fortuna, we got a great view of the Arenal volcano and did a nocturnal walk... read more

I can't say enough good things about the people of Costa Rica - they are friendly, happy, and proud of their country. Most spoke English, but were very patient with our Spanish, which my 2 high schoolers had fun practicing. The scenery and wildlife were great and the food was delicious.
Brittany helped us arrange a great trip to Costa Rica where we were able to visit Arenal, Monteverde and Manuel Antonio. In La Fortuna, we got a great view of the Arenal volcano and did a nocturnal walk to see red eye tree frogs and poison dart frogs. Monteverde was probably a highlight for the family, even though it wasn't cloudy in the cloud forest that we were there. We had a great time on the ziplines. We had a very unique & special dinner for my daughter's birthday at San Lucas TreeTop Dining. It was delicious, yet pricey. My favorite hotel was our stay at La Mariposa in Manuel Antonio where there where monkeys and sloths at the hotel and the view over the water was beautiful. Brittany did a great job of arranging transportation and excursions and was easy to communicate with during the planning. We will definitely be using KimKim services to plan our next international trip.

Hotel Review

Hotel La Mariposa

Manuel Antonio

Overall Rating

Hotel Review

The hotel overlooks the ocean and has a great patio that is very relaxing. The staff were very friendly and the food was pretty good. The beds were a little hard for my taste, but the rooms were very nice.

Value

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Review

Sky Adventures Zip Lines

Monteverde

Overall Rating

Activity Review

Our family of 5 (ages 13, 15, 18) had a great time on the ziplines. The guides made you feel very safe and it was exhilarating. There are a few ziplines that you had to ride tandem, but it added to the fun. I definitely would recommend, it was my kids favorite experience of the trip.

Value

Transport

Guides, drivers and staff

Quality of Experience

Our trip was absolutely lovely. Olman did a great job of working with us during the planning process. He listened to our needs and found just the right properties. We did not get a final itinerary until 36 hours before we left. I am not used to such a short timeline. I have used KimKim before and have gotten our final itinerary at least a week in advance. It made me very nervous and did not allow me to look at the day trips to know what to pack etc. Makanda by the Sea (which Olman had highly... read more

Our trip was absolutely lovely. Olman did a great job of working with us during the planning process. He listened to our needs and found just the right properties. We did not get a final itinerary until 36 hours before we left. I am not used to such a short timeline. I have used KimKim before and have gotten our final itinerary at least a week in advance. It made me very nervous and did not allow me to look at the day trips to know what to pack etc. Makanda by the Sea (which Olman had highly recommended) was one of the most beautiful hotels I have ever stayed in. My son had the most spectacular room, all glass looking over the Pacific Ocean with monkeys and sloths traveling bye all day. The pool was blissful! The Lost Iguana was very nice but paled in comparison to Makanda. Olman did a great job and we had a great time.

Hotel Reviews

Lost Iguana Resort and Spa

Fortuna

Overall Rating

Hotel Review

The hotel is on beautiful grounds. The pool is lovely with a heated part that is a swim up bar. The swim up bar was over run with kids on our second day. The lighting in my son's room was very odd. Just one dim overhead light and a tiny LED by his bed with n o windows to speak of. Fortunately the amazing outdoor shower made up for it. The view from our suite was spectacular. The food was fine.

Location

It was very secluded which was nice but a little far for in town dining.

Cleanliness & Comfort

The outdoor shower was spectacular. The lighting in the rooms could definitely be improved upon.

Staff

We didn't have much interaction. But the ones we met were very nice.

Authenticity & Character

The grounds were beautiful

Makanda by The Sea Hotel Adults Only

Manuel Antonio

Overall Rating

Hotel Review

The most beautiful hotel I have ever stayed at. The pool was beautiful with a spectacular view. The staff were extraordinary. The food at the restaurant was delicious. We enjoyed the private beach. There were more animals around the pool than we saw anywhere else during our entire trip (monkeys, iguanas, sloths, toucans, macaws). Whatever we wanted all we had to do was ask. Our villa was absolutely breathtaking. My son's room was a glass cube with an amazing view of the pacific and sloths and monkeys swinging by all day.

Tips for future travelers

Don't hesitate.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Reviews

Arenal 1968 Volcano Hike & Visit to La Fortuna Waterfall

Arenal/La Fortuna

Overall Rating

Activity Review

We al learned a lot. The view form the top was spectacular.

Food

Loved the local restaurant that we went to. It had authentic Costa Rican fare.

Transport

Guides, drivers and staff

Our guide was very personable and knowledgeable.

Quality of Experience

Zip Lining in Arenal Volcano

Arenal/La Fortuna

Overall Rating

Activity Review

The zip lines were very cool and fast. We had a great time. We would have liked to learn a bit more about the animals and area from the guides.

Transport

Guides, drivers and staff

It would have been nice if they would have told us more about the animals and rainforest.

Quality of Experience

Kim Kim did everything right and fixed things that needed fixing. I am using them again for my trip to France. They just do it all and then you don't have to worry. I don't think I could have put things together myself. It is so seamless when they do it. It is worth every penny! read more

Kim Kim did everything right and fixed things that needed fixing. I am using them again for my trip to France. They just do it all and then you don't have to worry. I don't think I could have put things together myself. It is so seamless when they do it. It is worth every penny!

Hotel Review

Parque del Lago Boutique Hotel

San José

Overall Rating

Hotel Review

The Hotel was lovely but San Jose is a rough city. The hotel is across from a nice museum and other is a HUGE park that my husband found for walking , running, biking and all activities. We had to be in San Jose to pick my son up at the airport.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

NIcely appointed

Activity Review

Night Tour: Children's Eternal Forest

Monteverde

Overall Rating

Activity Review

Loved it. Just interesting

We had an amazing time in Costa Rica thanks to our local specialist Randall. He tailored our trip to exactly what we wanted in this trip. Communication/response time was excellent. Randall timed everything just right; the pace for all of our activities were spaced just right. Transportation was punctual, comfortable and pleasant. We had excellent guides at Monteverde Cloud Forest, Hanging Bridges, and Manuel Antonio National Park. They were all experts of the rain forest and at finding... read more

We had an amazing time in Costa Rica thanks to our local specialist Randall. He tailored our trip to exactly what we wanted in this trip. Communication/response time was excellent. Randall timed everything just right; the pace for all of our activities were spaced just right. Transportation was punctual, comfortable and pleasant. We had excellent guides at Monteverde Cloud Forest, Hanging Bridges, and Manuel Antonio National Park. They were all experts of the rain forest and at finding wildlife. Our guide even spotted the Resplendid Quetzal in Monteverde Cloud Forest! He took photos and video for us through his scope. Costa Rica is so full of wildlife. We even had a resident three-toed sloth at our hotel in Costa Verde! Our trip to Costa Rica will live forever in my memories. Thank you Randall for your amazing service. ¡Pura Vida! ☺

Hotel Review

Hotel Costa Verde

Manuel Antonio

Overall Rating

Hotel Review

Loved the view and the wildlife everywhere we looked!

Activity Review

Monteverde Cloud Forest Reserve Hike

Monteverde

Overall Rating

Activity Review

Our expert guide was wonderful and full of information about the rainforest.

Transport

They were punctual.

Guides, drivers and staff

Well-informed.

Quality of Experience

It wasn't crowded.

We had an amazing trip to Costa Rica .We planned the trip with Brittany’s help and she did a wonderful job. The people are very nice in CR. We felt very safe. Our accommodations were top notch - clean and excellent service . read more

We had an amazing trip to Costa Rica .We planned the trip with Brittany’s help and she did a wonderful job. The people are very nice in CR. We felt very safe. Our accommodations were top notch - clean and excellent service .

Hotel Review

Arenal Manoa & Hot Springs

Fortuna

Overall Rating

Hotel Review

Absolute paradise

Tips for future travelers

Just enjoy the view and the ambience

Value

You get a bang for the buck

Location

View is fantastic though a little far from the town. .

Cleanliness & Comfort

Clean

Staff

Very friendly

Authenticity & Character

Privacy, facilities, fabulous breakfast and restaurant

Activity Review

Shuttle Transfer with Rafting on the Sarapiqui River En Route

Costa Rica

Overall Rating

Activity Review

Just do it though you better be a strong swimmer and in good health

This was one of our favorite family vacations ever. Diego was a HUGE help in planning it and making sure everything was exactly as I dreamed.

We were able to hit all the highlights we wanted to and the hotels were nothing short of spectacular. Everyone in my family had a different group of favorite activities from the trip! The zip lines and hanging bridges were a universal top-3, but we also loved all of the other excursions Diego helped plan for us. In 8 full days of vacation we... read more

This was one of our favorite family vacations ever. Diego was a HUGE help in planning it and making sure everything was exactly as I dreamed.

We were able to hit all the highlights we wanted to and the hotels were nothing short of spectacular. Everyone in my family had a different group of favorite activities from the trip! The zip lines and hanging bridges were a universal top-3, but we also loved all of the other excursions Diego helped plan for us. In 8 full days of vacation we managed to tour the Rio Celeste (my favorite), hike around the Arenal Volcano eruption site, float down the Arenal River, relax in some hot springs, take a horseback ride over the cloud forest mountains of Monteverde, hike through Monteverde, visit a sugar cane/cocoa/coffee plantation, go on a night hike, do zip-lining and walk the hanging bridges, and hang out at the beach finishing off with a sunset cruise on Tamarindo Bay. There wasn't a day we didn't enjoy ourselves. I just wish I had more days available where we could just relax and enjoy the beautiful country.

Everything was extremely well organized as well. The car rental went smoothly and every tour picked us up as scheduled with absolutely no stress on our parts. It was so nice to have a trip where I wasn't worried I had missed something or gone to the wrong location. Most tours were either just my family or my family a few other people - you never felt like you were part of a huge group and unable to hear the guide.

In fact, literally the only concern we had the whole time was when we landed in Costa Rica and tried to find our car rental. The directions said to find an agent from the car rental company at the airport, but there were 4 companies directly in the terminal so we assumed it was supposed to be one of those. When we asked one of the airport workers, they told us our company was a few kilometers away and we would have to rent a taxi which obviously concerned us. However, once we made our way out of the terminal the company's agent was right there and got us taken care of. May just want to change the directions to go out of the terminal and find your agent there.

Thank you for a wonderful trip!

Hotel Reviews

Rio Celeste Hideaway Resort

Bijagua

Overall Rating

Hotel Review

Absolutely beautiful hotel and great service. The room had a balcony opening right into the rain forest and a private outdoor shower in the back (along with a normal indoors one) where you could just listen to nature around you. Our kids loved eating here - they had fruit stands around the dining area so animals would constantly be climbing them to grab a bite to eat.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Tamarindo Diria Beach Resort

Tamarindo

Overall Rating

Hotel Review

OK hotel but very touristy and busy. The parking lot and most of the accomodations are across the street from the hotel so expect some walking. The pools themselves were great and it was wonderful having straight access to the beach (which is obviously it's main attraction). There is no room service so if you want to get something in your room you have to order it at the restaurant, wait for it, and then carry it across the road and to your room. Staff were also very impersonal compared to the hotels we stayed at in Arenal and Monteverde.

Location

beach-side access was wonderful

Cleanliness & Comfort

Staff

not very personal, had to ask them for what amenities/activities the hotel offered, laundry was a day late getting back despite dropping off at 8AM the day before

Authenticity & Character

not much character - just a Vegas-like hotel to get as many people as possible into the limited space

Hotel Koora at Monteverde

Overall Rating

Hotel Review

Koora was a quiet, beautiful hotel to relax and enjoy the cloud forest in. Our bungalow was surrounded by the cloud forest and we enjoyed the privacy and having nature all around us. While it doesn't offer as many amenities as other hotels, we enjoyed the quieter tempo and more personal atmosphere. Every one of the staff knew us by name and would check on us to see how they could best help us. We'd have our table for breakfast and dinner ready every day and, if we had any questions, they would quickly respond to a message through WhatsApp. Would love to return again and just spend days relaxing and enjoying their nature trails and atmosphere.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

The Springs Resort & Spa at Arenal

La Fortuna

Overall Rating

Hotel Review

Definitely a must-visit hotel. Extremely high-quality service. Many of the staff would call us by name despite us only being there 3 days. The hot springs were terrific - definitely try the ones down in Club Rio. They are surrounded by the rainforest and much more natural than the ones by the hotel. Our kids loved Club Rio, especially the rock climbing. We also all loved the entertainment room - our teenagers would happily go here to play some PS5 or other games while my wife and I could get some peace and quiet ourselves. You could spend a week here easily and not do everything they have available.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Reviews

Rio Celeste & Tenorio Volcano Guided Rainforest Hike

Costa Rica

Overall Rating

Activity Review

Our guide was extremely knowledgeable and friendly. We learned a ton during the hike and had a great time. We worked well with our kids, even when our youngest started getting a little tired of the hike.

Food

Transport

Guides, drivers and staff

Quality of Experience

Guided Hike in Arenal Volcano Park 1968

Arenal/La Fortuna

Overall Rating

Activity Review

Great hike around the volcano. Guide was very knowledgeable from everything of the local plants to the volcano and it's eruption itself. Great visual aids to help in teaching. We got some absolutely beautiful views of the volcano from the closest you are legally allowed to get to it. On the way back he led us off the usual path up the mountain side and you really felt like you were exploring the area.

Transport

Guides, drivers and staff

Quality of Experience

Safari Float on the Peñas Blancas River

Arenal/La Fortuna

Overall Rating

Activity Review

Excellent chance to see many of the animals in the rainforest. Guide had an amazing ability to spot them and then get us to see them. We saw iguanas, bats, owls, monkeys, and TONS of different birds. One highlight was definitely when the guide managed to get the howler monkeys to start calling back to him.

Transport

Guides, drivers and staff

Quality of Experience

Horseback Riding in the Cloud Forest

Monteverde

Overall Rating

Activity Review

Extended horseback ride through the cloud forest. You go through a variety of areas, from shrubs, to mountaintops, to the cloud forest itself. We ended up on the mountaintop as the sun started to set with an amazing view of the surrounding mountains I will never forget. Longer trip than I thought it would be, but that was a good thing and it wasn't so long I was sore the next day.

Transport

Guides, drivers and staff

Quality of Experience

El Trapiche Sugarcane Mill Tour

Monteverde

Overall Rating

Activity Review

Very fun tour that both we and our kids enjoyed. The guide showed us how they grew sugar cane, coffee, and cocoa and how each was processed. You saw everything from plant to machinery to process. Along the way we were able to taste the coffee beans, raw cocoa seeds, and processed chocolate and we made our own raw sugar candy. Definitely recommend!

Transport

Guides, drivers and staff

Quality of Experience

Sky Adventures Zip Lines & Hanging Bridges

Monteverde

Overall Rating

Activity Review

This was my must-do adventure and it was exactly as I hoped. The hanging bridges tour was awesome - our guide was a lot of fun to talk to and always open to questions. We saw quetzals, tarantulas, hummingbird nests, and lots of other creatures. The hanging bridges themselves were terrific - we went across 6 of them, the largest spanning quite a long ways with beautiful view of the cloud forest around and under you. Zip-lining was awesome. You go on 7 total lines with the longest being 1/2 a mile. Sometimes they'd have my kids go separate, and others they ride paired. Everyone was very great and you always felt safe.

Transport

Guides, drivers and staff

Quality of Experience

The trip was amazing! All the transportation, lodging, and activities were seamless and there was very little additional work on my end once I arrived. Diego was also extremely accessible and helpful with any of my questions/concerns during the trip itself. Highly recommend both the country and this tour agency. read more

The trip was amazing! All the transportation, lodging, and activities were seamless and there was very little additional work on my end once I arrived. Diego was also extremely accessible and helpful with any of my questions/concerns during the trip itself. Highly recommend both the country and this tour agency.

Hotel Review

Evergreen Lodge

Tortuguero

Overall Rating

Hotel Review

Amazing food

Tips for future travelers

Be aware that the windows are just covered in screens and some bugs may get inside your room

Activity Review

Whitewater Rafting on the Pacuare River and Transfer to {{end_location}}

Arenal/La Fortuna

Overall Rating

Activity Review

Tour guides were awesome and very informative while also keeping us safe. The food provided was also really good.

Food

Transport

Guides, drivers and staff

Quality of Experience

Brittany was great to work with and was very accommodating while we asked for modifications. It was also great to have her support during the trip! read more

Brittany was great to work with and was very accommodating while we asked for modifications. It was also great to have her support during the trip!

Activity Review

Sloth Observation - Day or Night Tour

Arenal/La Fortuna

Overall Rating

Activity Review

Our guide, Gustavo, was incredible. I’ll never forget this.

Value

Transport

Guides, drivers and staff

Gustavo was one of the best guides I’ve ever had

Quality of Experience

Amazing family trip that we completed for spring break to Costa Rica. Adriana helped with the planning and produced options that would be fun for kids of different ages, also while making sure that we had time to relax as a family.

I first thought that this may be some sort of internet swindle, since I had never heard of KimKim before, but everything was exactly as promised. Every driver showed up on time, and every rental was organized, and excursions were as described.

I would... read more

Amazing family trip that we completed for spring break to Costa Rica. Adriana helped with the planning and produced options that would be fun for kids of different ages, also while making sure that we had time to relax as a family.

I first thought that this may be some sort of internet swindle, since I had never heard of KimKim before, but everything was exactly as promised. Every driver showed up on time, and every rental was organized, and excursions were as described.

I would recommend Adriana and KimKim without hesitation.

Rizwan Pasha, M.D.

Hotel Review

Hotel Arenal Kioro Suites & Spa

Fortuna

Overall Rating

Hotel Review

Very nice hotel and furnishings. Very good location, but food was better in the town.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Review

Night Tour at the Wildlife Refuge in Monteverde

Monteverde

Overall Rating

Transport

Guides, drivers and staff

Quality of Experience

Alberto arranged an incredible holiday for us. All the transfers and activities went very smoothly and we found Costa Rica to be a beautiful and friendly country with so much to see and do.

We visited Arenal, Tortuguero, Monteverde, Manuel Antonio and Bahia Drake and we enjoyed each and every one of them. The local guides are excellent and very knowledgeable.

In terms of accommodation Las Caletas in Bahia Drake is paradise.

Thank you for arranging such a fantastic holiday Alberto! read more

Alberto arranged an incredible holiday for us. All the transfers and activities went very smoothly and we found Costa Rica to be a beautiful and friendly country with so much to see and do.

We visited Arenal, Tortuguero, Monteverde, Manuel Antonio and Bahia Drake and we enjoyed each and every one of them. The local guides are excellent and very knowledgeable.

In terms of accommodation Las Caletas in Bahia Drake is paradise.

Thank you for arranging such a fantastic holiday Alberto!

Hotel Review

Las Caletas Lodge

Puntarenas

Overall Rating

Hotel Review

Perfect location with gorgeous gardens, friendly staff and a beautiful beach. Great food. Highly recommended

Tips for future travelers

You will arrive by boat be prepared to get your feet wet!

Location

So beautiful it's hard not to love it.

Cleanliness & Comfort

We got the honeymoon suite with its own hammock. Lovely balcony

Staff

Very friendly and helpful

Authenticity & Character

Stunning location

Activity Review

Arenal Hanging Bridges & La Fortuna Waterfall Hike

Arenal/La Fortuna

Overall Rating

Activity Review

We swam at the base of the waterfall. Beautiful! And the hanging bridges are a great way to experience the canopy in primary rainforest

Food

Transport

Guides, drivers and staff

Quality of Experience

Our trip to Costa Rica was amazing. We visited Tortuguero, Arenal and Manuel Antonio.
We liked all three locations but we will not forget Tortuguero and the amazing hotel where we stayed, Tortuga Lodge & Gardens - truly outstanding location, view, service and food. Thank you to our guide Miguel.
In the Arenal area, Nayara hotels are a must if you are a foodie!
All the tours and transfers were on time with great guides. Everything worked flawlessly.

This was also my first experience with... read more

Our trip to Costa Rica was amazing. We visited Tortuguero, Arenal and Manuel Antonio.
We liked all three locations but we will not forget Tortuguero and the amazing hotel where we stayed, Tortuga Lodge & Gardens - truly outstanding location, view, service and food. Thank you to our guide Miguel.
In the Arenal area, Nayara hotels are a must if you are a foodie!
All the tours and transfers were on time with great guides. Everything worked flawlessly.

This was also my first experience with Kimkim and it will certainly not be the last. The degree of customization it allows is unparalleled. Also, Adriana was the perfect specialist for our first experience with Kimkim. Very friendly and responsive, her work was great creating a perfect trip and adjusting all the details we needed. She deeply understands the locations and activities, and gave us important suggestions. Thank you, Adriana!

TIP: always do your tours in the early morning. At first, we were afraid that the tours were too early (7-8 AM) but I glad we kept it like that. We soon adapted to do everything very soon in the morning (when it's fresh and the nature is more active) and then keep the afternoons to yourself and relax.

Hotel Reviews

Nayara Hotel Spa and Gardens

Fortuna

Overall Rating

Hotel Review

Great hotel. Awesome food with lots of choices. It's not cheap, but if you can afford it and appreciate good service and food, go for it.

Tips for future travelers

Try to request a room with view of the Arenal vulcano.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Makanda by The Sea Hotel Adults Only

Manuel Antonio

Overall Rating

Hotel Review

Superb location and views, awesome design, great pools. Poor service at the restaurant - certainly doesn't match the price and profile of the hotel. Also, poor noise insulation in the rooms - you can hear everything that's going on outside and in other rooms. The music in the pool areas should be avoided and certainly affects your experience. We asked for a volume decrease, which happened during our presence by the pool, but the volume was turned up again as soon as we left. Would not return here unless a deep review of the service happened.

Tips for future travelers

Request a room far from the pool areas. Our room was next to the pool, and we could not rest/relax during the day due to the music.

Location

awesome sea view

Cleanliness & Comfort

room insulation in the rooms.

Staff

Staff in restaurants were not professionals, and some were unfriendly. The staff from front office and transport cars were nice, though.

Authenticity & Character

Gran Hotel Costa Rica

San José

Overall Rating

Hotel Review

Great hotel, great design and breakfast. Central location.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Tortuga Lodge & Gardens

Tortuguero

Overall Rating

Hotel Review

Amazing hotel, one of the best we've been. Great service and food. Location and views are breathtaking.

Tips for future travelers

Arrive by boat and leave by plane, so you can have both experiences. The small airport is right across the canal. We upgraded to a room with A/C but we didn't really used it. The ceiling fan is more than enough. Book a Miss Evelyn suite - you won't regret it.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Reviews

Shuttle from San Jose to Tortuguero

Costa Rica

Overall Rating

Food

Transport

Guides, drivers and staff

Quality of Experience

Enjoy the Beauty of Tortuguero National Park

Tortuguero

Overall Rating

Food

Transport

Guides, drivers and staff

Quality of Experience

Guided Hike in Arenal Volcano Park 1968

Arenal/La Fortuna

Overall Rating

Transport

Guides, drivers and staff

Quality of Experience

Arenal Hanging Bridges & Hike to La Fortuna Waterfall

Arenal/La Fortuna

Overall Rating

Food

Transport

Guides, drivers and staff

Quality of Experience

Manuel Antonio National Park Guided Hike

Costa Rica

Overall Rating

Transport

Guides, drivers and staff

Quality of Experience

We had an absolutely fantastic time in Costa Rica. My daughters (ages 7 and 9) loved everything about the trip. The Arenal, Monteverde, Manual Antonio itinerary was perfect -- we felt like we got to see a lot of biodiversity in a relatively short time. The visit to Proyecto Asis, the animal rehab center, was a highlight for our animal lovers!

It was an absolute pleasure working with Brittany. She crafted an itinerary that worked really well for our family, and once we were on the ground in Costa Rica, everything worked seamlessly.

When my wife and I started our search for a travel agent for Costa Rica, we specifically looked for agents based in Costa Rica to ensure we would have the best experience possible, and I am extremely grateful we found Olman and Kimkim!! Olman was friendly, knowledgeable, and very responsive!!! Prior to the trip,( “the planning/booking everything” stage) Olman was great about booking the best tours in each of our destinations, whether it was the canyoning in Arenal, the zip lining and Don Juan... read more

When my wife and I started our search for a travel agent for Costa Rica, we specifically looked for agents based in Costa Rica to ensure we would have the best experience possible, and I am extremely grateful we found Olman and Kimkim!! Olman was friendly, knowledgeable, and very responsive!!! Prior to the trip,( “the planning/booking everything” stage) Olman was great about booking the best tours in each of our destinations, whether it was the canyoning in Arenal, the zip lining and Don Juan coffee tour in Monteverde, or the nature walk in Manuel Antonio! While planning we hit a few snags and Olman presented us with options to make sure we were getting the best experience!! He kept in touch and answered all of the questions we asked! He made this stage painless and made us feel like we could relax as he booked everything from transportation and hotels to the excursions!! During the trip he could be reached at any time and was quick to respond if any issues arose!! He communicated and set up our Covid test and accommodated any unforeseen changes!! He was truly great and our 17-day Honeymoon was fantastic!!
Now a little more detail about our trip:
The Hotels: (Caveat, we chose most of these hotels, so these were not Olman or Kimkim’s fault, we just want to provide feedback for future travelers)
Park Inn by radisson in San Jose- was modern and clean. We would give it a 4/5.
Arenal Manoa in Arenal/La Fortuna-(our absolute favorite) was authentic, friendly, delicious food, absolutely stunning views, great pool, great spa, great service, just all around great and set our tone for the whole trip! (Beds were uncomfortable:beside that it was amazing) we give this hotel a 5/5!
Noah’s Forest in Arenal/La Fortuna- has the makings of a great hotel but the construction, broken pool, and meh food really took away from the experience…though the rooms were very nice—-they were modern, clean, and the bed were fantastic!! Every other hotel we stayed at had sucky beds, but these were great! We give This hotel 4/5
Poco a Poco Hotel in Monteverde- this hotel was not good…it was over hyped and we would definitely not recommend it. The hotel is beautiful and has the framework to be great, but the beds were uncomfortable, there was no privacy, it was very noisy, and the food mediocre at best. This hotel gets a 1/5.
La Mariposa Hotel in Manuel Antonio- This place has unparalleled views! We stayed in the full ocean view room and it was amazing! The views from our balcony were amazing, complete 180 degree view of the ocean and surrounding greenery/beaches! Amazing sunsets from our balcony as well! They have an incredible infinity pool with amazing views of the ocean and sunset! We had white face capuchin monkeys on our balcony and around the hotel, and each night at sunset we saw mated macaws fly overhead and land in nearby trees! It was amazing! The beds were horrid but the rest was great!!
Our absolute favorite experiences were:
Canyoning with Pure Trek in Arenal! This was absolutely incredible and extremely safe!!! Would 10 out of 10 recommended!! (We terrified of heights and we seriously LOVED this!)
Zip lining at Selventura Adventure Park in Monteverde: this was also incredible!! Very safe and best part is there stopping system which is WAY more gentle than any other zip lining I’ve ever done!
Our other top tours:
La Paz waterfall and Gardens
Horseback riding with Esteban to La Fortuna waterfall (absolutely worth the 500 stairs!)
Celeste River and Tenorio Volcano guided tour! Our guide went above and beyond in every way! After the hike he took us to a family owned restaurant,Posada River Celeste! It was absolutely incredible and we are kicking ourselves for forgetting his name because he was fantastic!
White water rafting with Jimmy(costa rica descents) was very fun and everyone was very friendly!
The coffee and chocolate tour in Monteverde was awesome! Very informative, delicious, and was able to meet Don Juan himself!! This organic family owned farm was well worth the visit!!!
All in all Costa Rica was amazing and was extremely welcoming!!! It had everything relaxation, beauty, and adventure!! We are definitely coming back and will definitely be booking with Olman and Kimkim again!!!

Hotel Reviews

Hotel & Spa Poco a Poco

Monteverde Costa Rica

Overall Rating

Hotel Review

Overrated—-noisy, no privacy, bad massage, bad food…good location.

Location

Cleanliness & Comfort

Beds were not good, but it was clean

Staff

Authenticity & Character

Park Inn San Jose by Radisson

San José

Overall Rating

Hotel Review

Modern, clean, beds were comfy enough, hot water was good, food was good. Not a lot of character.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Arenal Manoa & Hot Springs

Fortuna

Overall Rating

Hotel Review

Amazing views, authentic, genuine, great services, extra friendly and helpful, great spa, great pool, just all around amazing! Beds were not comfy but the rest seriously outweighed it!

Location

The views

Cleanliness & Comfort

Very clean, beds not good

Staff

Authenticity & Character

Activity Reviews

San José to Arenal with visit to La Paz Waterfall

Costa Rica

Overall Rating

Activity Review

We were able to see a lot of animals and saw beautiful waterfalls!! (Macaws, parrots, ocelot, snakes, puma, jaguar)

Food

Transport

Guides, drivers and staff

Quality of Experience

Arenal 1968 Hike & Visit to Ecotermales Hot Springs

Arenal/La Fortuna

Overall Rating

Activity Review

Great hike! Saw a yellow pit viper, it was a baby, toucans, great volcano views, leaf cutter ants, and lava rock fields! The hot springs were awesome! Just wish we would’ve had more time!

Food

Transport

Guides, drivers and staff

Quality of Experience

Horseback Riding to La Fortuna Waterfall

Arenal/La Fortuna

Overall Rating

Activity Review

This was awesome! Not the boring trail horses you imagine! These horses had spirit and we were able to trot! The waterfall was absolutely stunning and you can swim there!!! The fresh pineapple afterwards was awesome!!

Transport

Guides, drivers and staff

Quality of Experience

Celeste River and Tenorio National Park Hike

Arenal/La Fortuna

Overall Rating

Activity Review

This was a beautiful tour!! Hard to explain the river beauty!! Our guide was incredible and went above and beyond! Went to a family owned restaurant called Posada River Celeste! Delicious food!

Food

Transport

Guides, drivers and staff

Quality of Experience

Canyoning Adventure in Arenal Volcano

Arenal/La Fortuna

Overall Rating

Activity Review

This was our favorite excursion! We both are terrified of heights and psyched ourselves out, but we are SOOO GLAD we did this!! It was incredible! It was also super safe! They have guides at the top and bottom to take control of anything we’re to go wrong!! Do this! So worth it!!

Food

Transport

Guides, drivers and staff

Quality of Experience

Whitewater Rafting on the Balsa River Class II & III

Arenal/La Fortuna

Overall Rating

Activity Review

This was relaxing and exciting!! Great fresh fruit and awesome farm tour afterwards! Loved the food!

Food

Transport

Guides, drivers and staff

Quality of Experience

Monteverde Hanging Bridges + Zip Lining

Monteverde

Overall Rating

Activity Review

The zip lining was so fun!! Very safe and the stopping was way more gentle than any other zip lining I’ve ever done! We got to do two lines together which I had never done and was truly awesome! The bridges were very cool too!

Transport

Guides, drivers and staff

Quality of Experience

Coffee & Chocolate Tour in Monteverde

Monteverde

Overall Rating

Activity Review

Great coffee and chocolate!! Very informative! Great guide!! Was able to meet Don Juan! Love that it is a small family owned, non touristy tour!!

Transport

Guides, drivers and staff

Quality of Experience

It was absolutly perfect experience from the moment of planning the trip till the last day. Planning, thanks to Olman, was a smooth process and within a week we adjusted all hotels and activities. We travel a lot, but for the first timne all hotels were perfect-good value for money. When in Costarica we were still ocasionally in contact with Olman or local agency and they were very responsive. Once again we would like to thank Olman and Kimkim for fantastic vacations read more

It was absolutly perfect experience from the moment of planning the trip till the last day. Planning, thanks to Olman, was a smooth process and within a week we adjusted all hotels and activities. We travel a lot, but for the first timne all hotels were perfect-good value for money. When in Costarica we were still ocasionally in contact with Olman or local agency and they were very responsive. Once again we would like to thank Olman and Kimkim for fantastic vacations

Hotel Reviews

Gran Hotel Costa Rica

San José

Overall Rating

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Hotel Arenal Springs Resort & Spa

Fortuna

Overall Rating

Activity Reviews

San Jose to Tortuguero - Manatus

Costa Rica

Overall Rating

Food

Transport

Guides, drivers and staff

Quality of Experience

Visit to Ecotermales Hot Springs

Arenal/La Fortuna

Overall Rating

We had a trip with Jose and he was amazing! He always went above and beyond to make sure everything was perfect for our vacation. He always went the extra mile beyond just the tours from helping with dinner reservations, to booking covid tests, helping book hotels after flight cancellations, everything! We are so happy to have had such an amazing tour guide and would highly recommend him to all our friends and family.

Charlotte was amazing and always responsive on Kim Kim and we will definitely be utilizing Kim Kim for future vacations!

We had an amazing trip to Costa Rica!! Olman really understood what we were looking from not only with the various excursions he helped us book, but for the hotels we stayed in as well - right up our alley! Olman took care of everything we needed and ensured we had a great experience. The only negative was that I wished the itinerary listed out which tour company was picking us up from the hotel for the excursions so we knew who to look out for and/or call to check in on status read more

We had an amazing trip to Costa Rica!! Olman really understood what we were looking from not only with the various excursions he helped us book, but for the hotels we stayed in as well - right up our alley! Olman took care of everything we needed and ensured we had a great experience. The only negative was that I wished the itinerary listed out which tour company was picking us up from the hotel for the excursions so we knew who to look out for and/or call to check in on status

I cannot thank Randall enough for the amazing itinerary he put together for us. He made suggestions and changes and nothing was too much for him. The trip was incredible and all to plan. Brilliant communication and choice of accommodations. read more

I cannot thank Randall enough for the amazing itinerary he put together for us. He made suggestions and changes and nothing was too much for him. The trip was incredible and all to plan. Brilliant communication and choice of accommodations.

We travelled to Costa Rica with Kimkim in February this year and it was a trip that will stay with us forever. This was our first international trip in 2 years since the pandemic hit us and we approached it with a fair bit of apprehension. My partner and I knew that we wanted to travel but did not have the bandwidth to research and build a trip of our own given our busy work schedules. Enter Kim Kim! Over the past few weeks....everytime our friends ask us how our trip was, we have one answer... read more

We travelled to Costa Rica with Kimkim in February this year and it was a trip that will stay with us forever. This was our first international trip in 2 years since the pandemic hit us and we approached it with a fair bit of apprehension. My partner and I knew that we wanted to travel but did not have the bandwidth to research and build a trip of our own given our busy work schedules. Enter Kim Kim! Over the past few weeks....everytime our friends ask us how our trip was, we have one answer - We just showed up and it was phenomenal!  I am someone who likes to research and ensure I have a heady mix of different activities combined with time to relax built into my trip. Yenyi and Brittany at KimKim made sure to listen to what I had in mind and worked with me to build a trip that was beautifully tailored to the experience we were seeking and at a budget that was conducive. Given the uncertainties with the pandemic, I will forever be thankful to a team that aims to have the customer at the center of everything they do - they not only helped us schedule and reschedule the trip but also were available for us every step of the way before and during our vacation. Imagine being in a foreign country but knowing you have a person you can reach out to, should you need anything at all - be it suggestions to eat if you are standing in a town square and are unable to make up your mind, or need someone to book you a last minute night hike that you decided to take. That was exactly how our experience was - we showed up and we knew the entire vacay was planned and taken care of. All while ensuring we get to enjoy the country with its local flavour. Right from travel, hotels, experiences, pre-travel covid tests et al. Over the past few weeks, I have been raving about our vacay and our wonderful experience with this team and realized it was only fair to share this review with all of you. Our highlights on the trip: - Hikes in La Fortuna & Monteverde where we saw a ton of wild animals. - The most perfect beach day in Manuel Antonio- Ziplining through the forest canopies in Monteverde - And the hot springs in the Arenal area in La Fortuna

Hotel Review

El Faro Beach Hotel

Manuel Antonio

Overall Rating

Hotel Review

They were fantastic and helped us book our pre-travel covid tests. The front desk was so helpful.

Tips for future travelers

It is a very basic hotel and is sufficient if you plan to stay out all day and just crash at night.

Value

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Review

100% Aventura Zip Line Monteverde

Monteverde

Overall Rating

Value

Transport

Guides, drivers and staff

Quality of Experience

Brittany made great suggestions on hotels and activities, was quick to make the changes we asked for, guided us through decisions, and went above and beyond to find alternatives when things were already booked due to a very busy travel season. Highlights were the zip line in Monteverde and the nighttime turtle experience with a licensed guide. read more

Brittany made great suggestions on hotels and activities, was quick to make the changes we asked for, guided us through decisions, and went above and beyond to find alternatives when things were already booked due to a very busy travel season. Highlights were the zip line in Monteverde and the nighttime turtle experience with a licensed guide.

Hotel Review

The Coast Beachfront Hotel

Tamarindo

Overall Rating

Hotel Review

A lovely and serene hotel off a busy beach, very attentive staff. A highlight was breakfast delivered to the rooms.

Value

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Review

Sky Adventures Zip Lines & Hanging Bridges

Monteverde

Overall Rating

Value

Transport

Guides, drivers and staff

Quality of Experience

KimKim , via Charlotte Tornquist and Nancy, planned and carried out a very special and smooth operating vacation plan for the 3 of us in Costa Rica in 2022. We visited Sarapiqui, Siquirres / Pacuare, La Fortuna / Arenal, San Jose and the OSA peninsula over 21 days. Absolutely no travel hiccups or problems as all of the connections, transfers and pick ups worked flawlessly throughout. Pricewise KimKim bested other agents, as well as my attempts at a self directed trip - and assured a local... read more

KimKim , via Charlotte Tornquist and Nancy, planned and carried out a very special and smooth operating vacation plan for the 3 of us in Costa Rica in 2022. We visited Sarapiqui, Siquirres / Pacuare, La Fortuna / Arenal, San Jose and the OSA peninsula over 21 days. Absolutely no travel hiccups or problems as all of the connections, transfers and pick ups worked flawlessly throughout. Pricewise KimKim bested other agents, as well as my attempts at a self directed trip - and assured a local connection of all of the involved entities. That was reassuring and made the trip problem free. I've traveled most of the world and have used many different agencies in doing so. I can say that KimKim rates right at the top for service, pricing, diversity, communication, congeniality and skill. You'll enjoy booking your special vacation with KimKim and leave your worries behind.

Hotel Review

Pacuare Lodge

Pacuare

Overall Rating

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Review

Adventures and enjoy the surroundings at Pacuare Lodge

Río Pacuare

Overall Rating

Transport

Guides, drivers and staff

Quality of Experience

My wife and I truly had a special experience made possible by our excellent guide Chris. Chris made our cycling adventure unique and exciting throughout our journey. Chris was always available to handle all our needs and expectations. Chris ensured our safety and the perfect guide for the beautiful Costa Rican coast line. We are ready to go back and Chris will be the perfect guide again. Really a quality trip. Highly recommend your services and of course Chris made it possible. ... read more

My wife and I truly had a special experience made possible by our excellent guide Chris. Chris made our cycling adventure unique and exciting throughout our journey. Chris was always available to handle all our needs and expectations. Chris ensured our safety and the perfect guide for the beautiful Costa Rican coast line. We are ready to go back and Chris will be the perfect guide again. Really a quality trip. Highly recommend your services and of course Chris made it possible. Cheers, Brian

Hotel Review

Hotel Boutique Lagarta Lodge

Nosara

Overall Rating

Hotel Review

Best view and quality room and hospitality!

Tips for future travelers

plan ahead and book activities in the surrounding areas.

Authenticity & Character

Activity Review

Bike Ride Playa Hermosa to Playa Grande

Costa Rica

Overall Rating

KimKim and Adriana were easy to work with, responsive and helped us create a fun trip. All transportation was on time. Our drivers were very nice. Some of them were even able to provide information along the way of what we were seeing. Hotels were nice and well situated for what we wanted to see and do. Our travels were to Monteverde, La Fortuna, Puerto Viejo and BriBri. read more

KimKim and Adriana were easy to work with, responsive and helped us create a fun trip. All transportation was on time. Our drivers were very nice. Some of them were even able to provide information along the way of what we were seeing. Hotels were nice and well situated for what we wanted to see and do. Our travels were to Monteverde, La Fortuna, Puerto Viejo and BriBri.

Hotel Review

Studio Hotel

San José

Overall Rating

Hotel Review

Best place to see a lot of diverse art work without going to a museum or art gallery. It was nice to have a full restaurant and bar in the hotel but also check out the taco place just down the street.

Tips for future travelers

You have to pay for coffee in your room. But staff was nice enough to let me bring coffee up from the restaurant.

Cleanliness & Comfort

Staff

Very accommodating even if we struggled through some communications.

Authenticity & Character

The art work and comfortable rooms.

Activity Review

Bribri Indigenous One Day Experience

Puerto Viejo de Talamanca

Overall Rating

Activity Review

First of all, getting there is an experience in itself. Quite exciting! It was a privilege to share the indigenous culture. The people, the meal, the archery, the roof making and to hear their story (a bit of a challenge with the language barrier). We felt welcomed.

Food

It all was great and the banana flatbread before lunch was out of this world.

Transport

The boat ride was a hoot!

Guides, drivers and staff

Smiling faces

Quality of Experience

The family/community feeling.

Kimkim was an easy way to customize a group visit to Costa Rica, focusing on desired types of activities on specific dates while staying withing budget. Kimkim removed the responsibility of doing research and legwork to execute a fun filled activity trip. I will use it again when appropriate. read more

Kimkim was an easy way to customize a group visit to Costa Rica, focusing on desired types of activities on specific dates while staying withing budget. Kimkim removed the responsibility of doing research and legwork to execute a fun filled activity trip. I will use it again when appropriate.

Hotel Review

Hotel Los Lagos Spa & Resort

Fortuna

Overall Rating

Hotel Review

Nice

Tips for future travelers

Do it.

Location

Cleanliness & Comfort

Breakfast

Staff

Authenticity & Character

Activity Review

Biking & Kayaking Around the Arenal Lake

Arenal/La Fortuna

Overall Rating

Activity Review

The kayaking was a mazing. The biking was bad. It was a the least favorite activity on the trip for the whole group. The level of difficulty was simply too much for the average person, unlike the rest of the activities. 25 KM in (bad) bikes over unpaved roads/hills was too much. Should be half the distance in the future for average folks like us.

Food

Transport

Guides, drivers and staff

Quality of Experience

We booked an incredible 7-day Costa Rican vacation inclusive of daily private excursions with Tachiz Travel, through KimKim. It was truly by far one of the easiest and most professional travel agencies we have had the pleasure to work with over many years traveling across the world. From first contact to our final farewell, Alex and Francisco went above and beyond to ensure our adventures in Costa Rica were well organized and memorable utilizing the best tour operators in country.

Due to... read more

We booked an incredible 7-day Costa Rican vacation inclusive of daily private excursions with Tachiz Travel, through KimKim. It was truly by far one of the easiest and most professional travel agencies we have had the pleasure to work with over many years traveling across the world. From first contact to our final farewell, Alex and Francisco went above and beyond to ensure our adventures in Costa Rica were well organized and memorable utilizing the best tour operators in country.

Due to our last-minute decision to travel to Costa Rica for vacation, the accommodations we had selected were unfortunately not available for our entire stay. Therefore, Francisco recommended The Springs Resort & Spa overlooking the Arenal Volcano; what a fabulous resort! It is centrally located to the many activities available in the area including hiking, rafting, ziplining, bird watching, horseback riding, ATV excursions, or just relaxing in the hot springs. The Springs staff was not just accommodating but very friendly and happy to share incredible stories of their beautiful country and make sure our needs were met every step of the way. The resort has several onsite restaurants that are world class. Specifically, La Ventana restaurant, was phenomenal with an incredible chef (Jason Roja), sommelier, and staff. Maikol and Armando went out of their way each day to make our dining experiences special. The menu was extraordinary, creative, and diverse to meet anyone’s palate. We enjoyed every meal and experienced many customary dishes.

Francisco, Tachiz Travel, really listened and understood our interests and goals for the trip. He and Alex developed the perfect itinerary personally design for us. Every excursion guide and driver were exceptionally knowledgeable and spent quality time explaining the local history, customs, culture, and significant landmarks. The guides were true subject matter experts sharing their knowledge and showing us amazing birds, wildlife, and topography. It was one of the best vacations we have ever had. World-class trip.

We are planning on returning to Costa Rica soon and will leave the planning once again to the incredible team Tachiz Travel Team.

Booking this trip was the right choice. The specialist were patient and helpful with any questions we had. It was the perfect way to celebrate a birthday. The schedule kept us busy but there were a few moments where we were able to explore on our own. Most of the guides spoke some english and most drove carefully. Only once was I ever concerned about being in the cars or transportation. Kimkim made it easy to enjoy the experience without the worry. Our lodging was great but not luxury, it fit... read more

Booking this trip was the right choice. The specialist were patient and helpful with any questions we had. It was the perfect way to celebrate a birthday. The schedule kept us busy but there were a few moments where we were able to explore on our own. Most of the guides spoke some english and most drove carefully. Only once was I ever concerned about being in the cars or transportation. Kimkim made it easy to enjoy the experience without the worry. Our lodging was great but not luxury, it fit our needs. Costa Rica was a great experience and I would definitely recommend to others.

Hotel Reviews

Hotel Arenal Country Inn

Fortuna

Overall Rating

Hotel Review

The welcome was great. The hostess and the rest of the staff were helpful and suggested ways to get around and places to eat. You get your own little villa with AC, tv, and a safe. The pool and dining hall areas were well kept and they were very environmentally focused. The mattresses were very hard.

Tips for future travelers

Take lots of pictures and enjoy your time. The place is lovely and homey.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Sleep Inn Hotel Paseo Las Damas

San José

Overall Rating

Hotel Review

The location of this hotel was perfect. Right in the middle of downtown, we were able to visit museums and take in some local life. The rooms were a bit dated and the beds hard but the staff was always nice and helpful. The second time we stayed on our way back the room was nicer and had a city view. Good experience overall

Tips for future travelers

Keep in mind that it is a 2 star. Its perfectly nice and clean but there is some dated and older fixtures there.

Location

its in the middle of everything

Cleanliness & Comfort

hard mattresses but clean overall. Older carpets and bathroom fixtures.

Staff

Authenticity & Character

good location

Activity Review

Arenal Volcano Hiking Tour & Tabacon Hot Springs

Arenal/La Fortuna

Overall Rating

Activity Review

Very well planned day. The tour was very knowledgeable despite the trails being a little longer than expected. We saw many cool animals and even learn about costa rica conservation and history of Arena/Fortuna. Going to the hot springs after was a great plan as we were tired after the hiking. We got to the hot springs when it was dark so I do wish that we could have enjoyed some of it during the day light. They had well-lit paths and the pools were lovely. The resort was so well kept and felt very luxe.

Food

Good food but it is a set menu

Transport

guides suggest local places to eat

Guides, drivers and staff

very knowledgeable and local

Quality of Experience

We had a wonderful trip organized by Olman, who was always there to answer any question. Olman organized beautiful hotels and great activities for us to discover the country. The highlights of our trip were our transfer to Tortugueros with Jonathan, who stopped to show us a sloth on an electric pole, and told us about the banana plantations - I'll never look at a banana the same way! White water rafting with Orlando was amazing. I recommend doing a night walk as well, you get to see sleeping... read more

We had a wonderful trip organized by Olman, who was always there to answer any question. Olman organized beautiful hotels and great activities for us to discover the country. The highlights of our trip were our transfer to Tortugueros with Jonathan, who stopped to show us a sloth on an electric pole, and told us about the banana plantations - I'll never look at a banana the same way! White water rafting with Orlando was amazing. I recommend doing a night walk as well, you get to see sleeping and nocturnal animals, for example a scorpion that shines in black light. In Manuel Antonio, we saw a mother and baby humpback whale on the catamaran tour. The fresh tropical fruit is so tasty! It was a wonderful trip, I highly recommend booking here!

Diego did an amazing job arranging a babymoon vacation to Costa Rica for us. Everything went seamlessly and all transfers/tours were on time. Would recommend highly!! read more

Diego did an amazing job arranging a babymoon vacation to Costa Rica for us. Everything went seamlessly and all transfers/tours were on time. Would recommend highly!!

Olman went beyond the scope of his duties to help us have the best trip possible. Also, so responsive and friendly. You can tell that he really enjoys helping people and wants the best for you. He also checked in on us during the trip which I've never experienced with any other agency. read more

Olman went beyond the scope of his duties to help us have the best trip possible. Also, so responsive and friendly. You can tell that he really enjoys helping people and wants the best for you. He also checked in on us during the trip which I've never experienced with any other agency.

Hotel Review

Tifakara Boutique Hotel & Birding Oasis

Fortuna

Overall Rating

Hotel Review

We loved everything about this place, especially Fernando and Daniella and the kitchen staff. It was quaint, clean, had a lovely little night tour where we saw a ton of frogs (including the poison dart frog), nice breakfast, outdoor shower which was covered so no debris was in there. Saw birds and monkeys outside our room. Walked up the street to the waterfall attraction. Our favorite spot out of the 4 places we stayed in and would definitely go back.

Tips for future travelers

Don't think twice about this place. It's a must-stay kinda place.

Location

Walking distance to waterfall. Free night time tour on premises.

Cleanliness & Comfort

Felt like new

Staff

The sweetest staff we met over our 2 weeks in the country.

Authenticity & Character

Authentic food, local decor, locals working there.

Activity Review

Arenal 1968 Hike & Visit to Ecotermales Hot Springs

Arenal/La Fortuna

Overall Rating

Activity Review

On time, friendly tour guide.

Food

Buffet

Transport

Flexible to our schedule

Guides, drivers and staff

Friendly

Quality of Experience

Ease, accomodating tourguide - we wanted to leave earlier and they made arrangements,

We had a *wonderful* time in Costa Rica- many thanks to Yenyi!

Yenyi helped us curate an itinerary that fit our travel style, adventure level, and budget. We felt supported and equipped with all the necessary resources every step of the way (confidence in every transfer ride, guidance on tipping expectations, a clear list of country entry requirements- nothing was missed!).

We loved our self-guided tour of La Fortuna Waterfall alongside our own independent exploration of downtown La... read more

We had a *wonderful* time in Costa Rica- many thanks to Yenyi!

Yenyi helped us curate an itinerary that fit our travel style, adventure level, and budget. We felt supported and equipped with all the necessary resources every step of the way (confidence in every transfer ride, guidance on tipping expectations, a clear list of country entry requirements- nothing was missed!).

We loved our self-guided tour of La Fortuna Waterfall alongside our own independent exploration of downtown La Fortuna. Our tour guides on the Sloth Tour, Hanging Bridges Tour, and Volcano Tour were wonderfully passionate and knowledgeable. And even though it was a small group, we really enjoyed getting to know the culinary instructor and one other tourist who joined the local cooking class. But our favorite had to be the evening pass and dinner reservation at Tabacon Thermal Resort!

Can't wait to come back! Thank you, Yenyi!

Hotel Review

Arenal Paraiso Resort & Spa

Fortuna

Overall Rating

Hotel Review

This hotel has an unbeatable view of the volcano and a few nice pools to lounge in on lazy days. Staff was incredibly friendly and accommodating. And the breakfast buffet will fill you up for a day of activity. The location is also great- no more than a 15 minute drive from most activities. Room quality, food and drink quality, and poolside amenities do not have quite the same level of "wow" factor. So this hotel is a great "home base" for travelers hoping to get out and explore every day, but perhaps might not be a top choice for a resort-only stay.

Value

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Review

Arenal Volcano Hiking Tour & Tabacon Hot Springs & Dinner

Arenal/La Fortuna

Overall Rating

Value

Food

Transport

Guides, drivers and staff

Quality of Experience

My husband and I enjoyed our trip to Costa Rica very much! We originally scheduled the trip pre-covid and were able to reschedule the trip with Olman when we were ready. Olman was kind, patience and accommodating. His guidance and recommendations were exactly what we were looking for. Thanks Olman! When we plan on another trip to Costa Rica, we will definitely be working with Olman again. read more

My husband and I enjoyed our trip to Costa Rica very much! We originally scheduled the trip pre-covid and were able to reschedule the trip with Olman when we were ready. Olman was kind, patience and accommodating. His guidance and recommendations were exactly what we were looking for. Thanks Olman! When we plan on another trip to Costa Rica, we will definitely be working with Olman again.

Hotel Review

Tabacón Thermal Resort & Spa

Fortuna

Overall Rating

Hotel Review

The Tabacon resort and spa was the perfect escape for my husband and I. We enjoyed our luxurious suite, spa and thermal hot springs.

Tips for future travelers

No

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Review

Zip Lining - Hanging Bridges & Aerial Tram

Arenal/La Fortuna

Overall Rating

Activity Review

This was such an amazing experience. We had Ray as our guide and he was such a cool guy with an eye and ear for all things in the jungle. He showed us a lot of wild life and made the hike interesting and fun. The hanging bridges were really cool and the zip lining adventure was a heart-racing, memorable experience. My favorite one was the second to the last zip line which was 1/2 a mile long with beautiful views of the landscape and lake. Highly recommend!

Transport

Guides, drivers and staff

Quality of Experience

Adriana was there for my family whenever we needed advise or a change in our schedule. We had a great time read more

Adriana was there for my family whenever we needed advise or a change in our schedule. We had a great time

Our Costa Rica experience was amazing and I thank Kimkim in assisting us with our journey. The transportation was great with wonderful drivers. The accommodations were very nice and comfortable. We did have bad experience with one hotel. I'm not totally faulting Kimkim. It was a mis communication between parties. We didn't stay at our arranged hotel and found another one on our own. The main thing I would like to see in the future is a breakdown of the expenses. Didn't see one even after... read more

Our Costa Rica experience was amazing and I thank Kimkim in assisting us with our journey. The transportation was great with wonderful drivers. The accommodations were very nice and comfortable. We did have bad experience with one hotel. I'm not totally faulting Kimkim. It was a mis communication between parties. We didn't stay at our arranged hotel and found another one on our own. The main thing I would like to see in the future is a breakdown of the expenses. Didn't see one even after requesting it. Even with the issue we would use Kimkim again.

Hotel Review

Hotel Heliconia

Monteverde Costa Rica

Overall Rating

Hotel Review

Excellent friendly comfortable great views!

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Reviews

Monteverde - Hanging Bridges Guided Hike & Zip-lining tour

Monteverde

Overall Rating

Guides, drivers and staff

Quality of Experience

Monteverde - Hanging Bridges Guided Hike & Zip-lining tour

Monteverde

Overall Rating

Transport

Guides, drivers and staff

Quality of Experience

Our driver Roy was outstanding, knowledgeable about the areas visited, very good driver, spoke English and Spanish well, and friendly. One of the big things that stood out for me was how friendly the people of Costa Rica are. All of hotels that we stayed at were unique and very nice. The hotels that really stood out were Jardin del Eden Boutique Hotel in Tamarindo, Hotel Arenal Springs Resort and Spa in Arenal/Fortuna, and El Establo Mountain Hotel in Monteverde. All of the excursions... read more

Our driver Roy was outstanding, knowledgeable about the areas visited, very good driver, spoke English and Spanish well, and friendly. One of the big things that stood out for me was how friendly the people of Costa Rica are. All of hotels that we stayed at were unique and very nice. The hotels that really stood out were Jardin del Eden Boutique Hotel in Tamarindo, Hotel Arenal Springs Resort and Spa in Arenal/Fortuna, and El Establo Mountain Hotel in Monteverde. All of the excursions were great. Our favorite areas visited were Tamarindo, Arenal/La Fortuna and Monteverde.

We enjoyed the entire trip and will return again soon.

Loved it! The whole experience was so seamless from the planning and booking stage to actually being there. All the tour guides were wonderful too.

Brittany helped us to plan a great trip to Costa Rica! My friend lives there, but we wanted to make the trip extra special by going on some tours together. We were particularly impressed with our green turtle nesting tour and riverboat and rum experience. The guide (I didn't catch his name) for our turtle nesting tour was very knowledgeable and helped us to spot over 10 turtles! He also helped us to arrange a taxi after the tour.

Our Riverboat and Rum Experience at Hacienda Viejo was... read more

Brittany helped us to plan a great trip to Costa Rica! My friend lives there, but we wanted to make the trip extra special by going on some tours together. We were particularly impressed with our green turtle nesting tour and riverboat and rum experience. The guide (I didn't catch his name) for our turtle nesting tour was very knowledgeable and helped us to spot over 10 turtles! He also helped us to arrange a taxi after the tour.

Our Riverboat and Rum Experience at Hacienda Viejo was extraordinary. Brittany was able to get us last-minute transportation to the hacienda when something came up which was very helpful! Our guide, Minor picked us up and drove us to the Hacienda. Along the way, he pointed out various flora and fauna, and talked about the pura vida way of life. He was not only very knowledgeable but personable as well. It ended up being a private tour and we got to know Minor very well. The grounds of the Hacienda were well kept and all the staff were friendly. After a quick stop for fresh juice and fruit, we made our way to the river. This again was private and there was only one other boat on the river at the same time. We saw various types of birds, monkeys, bats, and crocodiles with the help of Minor.

We then went back to the Hacienda for a delicious and traditional Costa Rican lunch. After it was time for our Rum experience with Roberto, the Rummelier. He was very knowledgeable about the distillery process, and we got to sample sugar cane juice as well as rum. At the end, you can infuse your own rum with a variety of spices or fruits. If you like your infusion, you can infuse a bottle and buy it to bring home. They even create a special label for your bottle to include a name and the date, a nice personal touch.

Overall we were very impressed by our trip and Brittany's responsiveness. We definitely would recommend Minor as your guide for the river cruise. Can't wait to go back!

Activity Reviews

Nighttime Pacific Green Turtle Nesting Experience

Costa Rica

Overall Rating

Activity Review

Our guide was very knowledgeable and friendly. He helped us to find a taxi for the way back which was really great. We saw lots of turtles!

Transport

Air Conditioned

Guides, drivers and staff

Our guide was knowledgeable!

Quality of Experience

Seeing the turtles!

Wetlands Boat Ride and Rum Tasting at Hacienda El Viejo

Costa Rica

Overall Rating

Activity Review

This was our favorite experience of our trip. Our guide Minor was amazing, very knowledgeable as well as personable. He was able to point out all the wildlife and give us information about the ecosystem and interactions of the flora and fauna. The food at Hacienda was fresh and delicious. Before going to the river you can stop for fruit, coffee or juice. The lunch was great as well. All the staff was friendly. The rum experience was also great with Roberto. He was very knowledgeable and friendly. You get to see the process from the sugarcane, to the barrel. You can then infuse your own rum with a variety of spices and fruits. If you like your infusion you can even buy a small bottle to bring home with a personalized label. The Hacienda grounds were clean and beautiful.

Transport

Air-conditioned, comfortable van, No issues with picking us up.

Guides, drivers and staff

Our guide Minor was the best! So knowledgeable, kind, and funny. He went out of his way to make our time great!

Quality of Experience

Beautiful grounds, great guides, and staff, able to see wildlife, private, luxurious

Overall this was a very good trip. Two of the three hotels were extraordinary with excellent meals and service. Costa Rican people are very friendly and helpful. Our only disappointment was that wildlife viewing was very difficult to get good photos. We took several nature tours and all offered much of the same with little chance of capturing good photographs. Tour guides were very knowledgeable and group size was small. There were many good restaurants in every place we visited. We... read more

Overall this was a very good trip. Two of the three hotels were extraordinary with excellent meals and service. Costa Rican people are very friendly and helpful. Our only disappointment was that wildlife viewing was very difficult to get good photos. We took several nature tours and all offered much of the same with little chance of capturing good photographs. Tour guides were very knowledgeable and group size was small. There were many good restaurants in every place we visited. We had no interaction with our local specialist Olman during the week. The schedule he planned for us went very smoothly and almost all the local contacts and transportation services were punctual.

Hotel Review

Tabacón Thermal Resort & Spa

Fortuna

Overall Rating

Location

Too far from La Fortuna

Cleanliness & Comfort

Staff

Activity Review

Guided Hike in Arenal Volcano Park 1968

Arenal/La Fortuna

Overall Rating

Activity Review

Great views of volcano and interesting geology. Slightly difficult hike but very enjoyable. Guide was very knowledgeable and attentive.

Transport

Guides, drivers and staff

Amazing Costa Rican Trip!

Adriana helps us setup a perfect trip for us! Adventure/Travel/Relaxation

Thank you!! read more

Amazing Costa Rican Trip!

Adriana helps us setup a perfect trip for us! Adventure/Travel/Relaxation

Thank you!!

Originally we booked a trip to Peru to visit Machu Picchu and do some other excursions while there that he would enjoy. Joanna put together an amazing trip plan for us! Unfortunately about 5 days prior to departure Johanna notified us that the town below Machu Picchu suffered a horrible mud slide which closed it down. We shopped other travel coordinators and no one could beat the prices. Johanna was great but unfortunately we had to pivot quickly. Costa Rica here we come...got in... read more

Originally we booked a trip to Peru to visit Machu Picchu and do some other excursions while there that he would enjoy. Joanna put together an amazing trip plan for us! Unfortunately about 5 days prior to departure Johanna notified us that the town below Machu Picchu suffered a horrible mud slide which closed it down. We shopped other travel coordinators and no one could beat the prices. Johanna was great but unfortunately we had to pivot quickly. Costa Rica here we come...got in contact with Charlotte who helped us outline an amazing trip to Costa Rica. Charlotte was so attentive to our needs and timing. She put together a great trip and found a fabulous local private driver. La Fortuna is such an beautiful place to visit and Charlotte booked some great adventures for us including Private ATV trip, Zip Line, Spa visit with a hot spring right off of the active volcano Arenal and a hike along the base of Arenal with a very knowledgeable guide. Great service and follow up. We will use them again and again especially when visiting new destinations! Costa Rica is now one of our new favorite places to visit.

Amazing service. Would definitely use again for future travel plans. From the first time I connected with Adriana, she was very helpful and answered all my questions. After making a truly memorable trip plan, she was available for any further questions. Highly recommend! read more

Amazing service. Would definitely use again for future travel plans. From the first time I connected with Adriana, she was very helpful and answered all my questions. After making a truly memorable trip plan, she was available for any further questions. Highly recommend!

Hotel Review

Nayara Hotel Spa and Gardens

Fortuna

Overall Rating

Hotel Review

Unique experience with unparalleled service.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Review

Monteverde Hanging Bridges + Zip Lining

Monteverde

Overall Rating

Activity Review

Awesome views and experience. Get to really experience Costa Rica with this excursion

Transport

Guides, drivers and staff

Quality of Experience

Everything was truly great. Only issue we had was the reservation for the ride back to the airport. Our car came at 8AM when it probably should have come at 10. We were sitting at the airport for 5 hours.

Normally I book trips myself, but this was our first time using a travel agent, and we had a fun week in Costa Rica. It is a beautiful country with lots to do and see. If anything, I wish that we had more time there. Brittany, our agent, was always friendly and reasonably responsible. She listened to our needs throughout the process. Most of the trip reservations ran smoothly. The only hiccup we had was on the first night. We arrived at 2 am from our flight, super tired. When we came to the... read more

Normally I book trips myself, but this was our first time using a travel agent, and we had a fun week in Costa Rica. It is a beautiful country with lots to do and see. If anything, I wish that we had more time there. Brittany, our agent, was always friendly and reasonably responsible. She listened to our needs throughout the process. Most of the trip reservations ran smoothly. The only hiccup we had was on the first night. We arrived at 2 am from our flight, super tired. When we came to the hotel, they could not find the reservation that KimKim booked through Expedia. They even tried calling Expedia and trying to find it but couldn't find anything. KimKim didn't give me any relevant info to find the reservation besides the unsuccessful confirmation number, and we couldn't get in touch with them since it was the night. Eventually, we had to end up paying for a night directly with the hotel at the counter (which was at a cheaper price than the KimKim booking). KimKim refunded their booking fee. In general, the agents were available to respond within 15-30 minutes of when we had a question or situation.

Besides this booking hiccup, all the other bookings ran smoothly. Everyone that KimKim booked us with were great companies and excellent service. We especially enjoyed Sky Adventures ziplining at Monteverde and the Catamaran Adventure with Tuscanes Tours in Manuel Antonio. Also, the shuttles that they booked us with RideCR between the different locations were always on time and very professional, which I very much appreciated. One note about the transfers, I feel that there could have been more attention to detail by Brittany for when the shuttle times were and when the hotel check-in/check-out were. There were multiple times when the two did not align and so we found ourselves having to figure out what to do in the interim time. Another way to work with this issue would have been to call the hotels for us in advance and let them know of these transportation timings.