Kimkim Trip Reviews for Costa Rica

4.8
Based on 807 ratings
Read 807 verified reviews by travelers who booked their trip to Costa Rica on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

8 day tour to Costa Rica with KimKim ...
Costa Rica | Mar 30 - Apr 6, 2024

Uday
Uday S.
North Atlanta, GA | Reviewed on Apr 10, 2024
We did a 8 day tour to Costa Rica and KimKim helped it plan extremely well. The trip went very smooth. It was great to have them in the background, as we navigated the 8 days, every step of the way to include timely intervention with hotels and other services to verify the expected services were being provided. Their communication tool/service worked excellent for us. I am already planning to use their expertise for 3 more trips. Thank you for a memorable trip to Costa Rica that included... Read more

We did a 8 day tour to Costa Rica and KimKim helped it plan extremely well. The trip went very smooth. It was great to have them in the background, as we navigated the 8 days, every step of the way to include timely intervention with hotels and other services to verify the expected services were being provided. Their communication tool/service worked excellent for us. I am already planning to use their expertise for 3 more trips. Thank you for a memorable trip to Costa Rica that included central area San Jose city tour, Northern area Arenal/LaFortuna, and South west area National park/beaches. Jessica has been our contact who provided excellent timely help.

Local specialist: Adam Gomez

Wonderful trip to Costa Rica arranged by Kimkim!
Costa Rica | Mar 30 - Apr 7, 2024

Amy
Amy S.
Dallas, TX | Reviewed on Apr 08, 2024
Kimkim planned the most amazing trip to Costa Rica for us. We first worked with Yenyi, then Jessica, our local specialist in Costa Rica finalized our trip. We provided an initial idea of what we wanted to do and see while in Costa Rica, and gave information on the flights we had reserved. From there, everything on our 9-day trip was planned for us, and communicated on our online itinerary. We had the opportunity to review, and ask questions along the way in the planning. We enjoyed our... Read more

Kimkim planned the most amazing trip to Costa Rica for us. We first worked with Yenyi, then Jessica, our local specialist in Costa Rica finalized our trip. We provided an initial idea of what we wanted to do and see while in Costa Rica, and gave information on the flights we had reserved. From there, everything on our 9-day trip was planned for us, and communicated on our online itinerary. We had the opportunity to review, and ask questions along the way in the planning. We enjoyed our accommodations, the activities we had scheduled (lots of eco-tourism, which we LOVED) and the transportation service lined up for us was top-notch. We had the perfect balance of hiking and excursions to down time where we could choose what we wanted to do. Lots of information about what to do in Costa Rica, what to pack, etc. was included. Somewhere in the emails with Jessica, I must have mentioned that this trip was to celebrate our 30th anniversary, because the hotels we stayed in all recognized us with some form of celebration, including a dinner at a nice restaurant (from Kimkim) and a bottle of wine (from the hotel.) We chose Kimkim based on all the positive reviews, having never used an online travel service before. Kimkim totally lived up to their reputation. I would not hesitate to use Kimkim again - it was a fabulous experience.

Hotel Reviews
The Royal Corin Thermal Water Spa & Resort - Adults Only
Fortuna

This was a wonderful hotel. The rooms all had balconies with views of the Arenal Volcano. The thermal springs were amazing - there are at least a dozen places to enjoy the springs, all with varying temperatures. The morning buffet was extensive, as were both the restaurants in the hotel. The staff were so friendly and helpful. The hotel is located outside town, and there isn't a lot within walking distance, so you need to take a taxi or Uber if you want to explore the area. Would definitely recommend!

Authenticity & Character
Loved the open feel, tiled floors, nice decor.
Location
The only thing to know about the location is that is isn't walking distance to restaurants or shipping. It is a short ride to town, so it wasn't a problem for us.
Staff
Everyone was helpful and friendly.
Cleanliness & Comfort
Hotel & Spa Poco a Poco
Monteverde Costa Rica

This is a cute hotel, located on the edge of town. There are a few aces to eat and shop nearby. Santa Elena is a few minutes walking distance. The restaurant was nice.

Authenticity & Character
Location
The Monteverde area is amazing. Santa Elena has a small downtown area, mostly filled with souvenir shops and a few restaurants.
Staff
Cleanliness & Comfort
La Mariposa Hotel
Manuel Antonio

This hotel sits at the top of a hill, a little outside of town. It has a great view from the restaurant and pool. The rooms were nice, with great views from the patio.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The only "comfort" issue we had was that the light into the bathroom is on a motion detector with a timer (that makes a noise) There isn't a door separating the where the beds and bathroom - if someone needs to use the bathroom in the night, the light goes on with an audible click and stays on for several minutes. It came on by itself once during the night .
Activity Reviews
Arenal Hanging Bridges Guided Walk
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna

We saw so many animals on this hike. The guide (Jason) was great. He kept the kids in our small group engaged. It was fun crossing the bridges.

Quality of Experience
We learned so much about the area! The guides are knowledgeable and make the trip for for everyone.
Guides, Drivers and Staff
Transport
Arenal Volcano & 1968 Reserve Guided Hike
Arenal Volcano & 1968 Reserve Guided Hike
Arenal/La Fortuna

Our guide belonged to an indigenous tribe from Costa Rica, and explained how a lot of the plants in the area have been used for years and years. We did the 3-mile loop, and had a really nice time.

Quality of Experience
Guides, Drivers and Staff
Transport
Monteverde Cloud Forest Reserve Guided Hike
Monteverde Cloud Forest Reserve Guided Hike
Monteverde

Don't miss this one! On this guided tour, we saw so many types of birds, it was wonderful. We learned all about the cloud forest, the plants that live there, and what makes this area unique.

Quality of Experience
Guides, Drivers and Staff
Our guide was Micheal. In addition to be an highly educated naturalist, we was local to Monteverde and provided insight into what is what like growing up in the mountains.
Transport
Coffee Experience and Nighttime Nature Walk
Coffee Experience and Nighttime Nature Walk
Monteverde

This was a highlight of our time in Monteverde. We were picked up at our hotel and driven to a small coffee farm. We first got to press some sugar cane and a lime, and had some to drink. Then we learned abut how coffee is grown, roasted and what gives it unique qualities. We sampled several roasts of coffee beans. We then ventured out into the forest when it got dark, with flashlights and nerves on edge! We saw a mother and baby sloth, armadillos, tarantula, a couple of snakes, and frogs. We purchased some coffee that had been grown there to bring home. Our guide, Junior, was knowledgeable, entertaining as heck, and passionate about growing coffee. This was one of the best experiences of our trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

This trip involved a walk into the park, noticing the animals and birds that lived there. We saw sloths, snakes, birds, insects and monkeys. We had time at the beach to swim in the Pacific Ocean before heading back on a different path.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist:

Our Costa Rica trip
Costa Rica | Mar 26 - Apr 3, 2024

Zeynep
Zeynep B.
United Kingdom | Reviewed on Apr 08, 2024
My husband and I had a wonderful trip to Costa Rica. We started our journey in San Jose and embarked on an unforgettable adventure, visiting breathtaking destinations such as Tortuguero, Arenal, and Manuel Antonio. Throughout our travels, our guide Priscila played an integral role in ensuring a seamless and enriching experience. Her knowledge of the local culture, wildlife, and history added depth to our excursions, allowing us to truly immerse ourselves in the beauty of Costa... Read more

My husband and I had a wonderful trip to Costa Rica. We started our journey in San Jose and embarked on an unforgettable adventure, visiting breathtaking destinations such as Tortuguero, Arenal, and Manuel Antonio. Throughout our travels, our guide Priscila played an integral role in ensuring a seamless and enriching experience. Her knowledge of the local culture, wildlife, and history added depth to our excursions, allowing us to truly immerse ourselves in the beauty of Costa Rica.

Priscila's dedication and professionalism were evident from the moment we started to talk to her. She took the time to tailor our itinerary to match our interests and preferences, curating a personalized experience that exceeded our expectations.
Her friendly attitude and enthusiasm made every moment of our trip enjoyable and memorable. From recommending restaurants to advising beaches, Priscila ensured that we had an unforgettable experience.

We had a few issues during our trip, but Priscila tried to help us whenever we needed. Also, we would prefer to spend more time in Manuel Antonio and less time in Arenal as we noticed some of the activities in Arenal and the hotel we stayed in there, weren't great for us. But overall it was a great experience.

We look forward to returning to Costa Rica and exploring more of its wonders with you by our side.

Hotel Reviews
Park Inn San Jose by Radisson
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mawamba Lodge
Tortuguero

This hotel was above our expectations! The staff, the location, the tour guides, and the facilities were great! If one day I go to Tortuguero again, I would definitely stay in Mawamba Lodge. We saw all the animals we wanted on the first day in their garden.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Mountain Paradise
Fortuna

We really think that this was the worst hotel we've ever stayed in our lives. The only good thing is the view from the room but I can make a long list about the negative experience we had in there. We noticed a leak in the toilet the first day, so we called the reception, someone who doesn't speak English came into the room to repair it. He said that it's all good and left. But we found out that he just put a towel on the floor around the toilet for the leak. It was written that they have wireless in the rooms but actually there wasn't. The room location was at the top of the mountain, very dark, and very far from the reception, restaurant and the rest of the facilities. So we could only reach to the room with a golf car. They changed our room on the next day with Priscila's help. The second room was all right but there was still no proper internet inside. We had to dine in the hotel's restaurant because the hotel seemed to be in the middle of nowhere. The food arrived in 1.5 hours and it tasted really bad. They have poor breakfast as well. They offered us a spa to say sorry for the leak in the toilet. So we arranged a time for that with the reception. When we went to the spa area, we had to wait for half an hour for the massage therapist to finish their session with someone else. To summarize, I wouldn't recommend this hotel to anyone!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Playa Espadilla
Manuel Antonio

Great hotel with great food. The location is close to many beaches and the wifi is great!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tortuguero Mountain Hike
Tortuguero Mountain Hike
Tortuguero
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome To Costa Rica
Welcome To Costa Rica
San José International Airport (SJO)

The driver who picked us up from the hotel to take us to the airport for Tortuguero left us in the international departure building, so we had to walk around 10 minutes with heavy luggage to the domestic airport.

Quality of Experience
Guides, Drivers and Staff
Transport
A Journey into the History and Culture of Tortuguero Village
A Journey into the History and Culture of Tortuguero Village
Tortuguero
Quality of Experience
Guides, Drivers and Staff
Transport
EcoTermales Hot Springs & Meal
EcoTermales Hot Springs & Meal
Arenal/La Fortuna

This activity was unnecessarily long! 2-2.5 hours would be definitely enough. The restaurant wasn't great either. We didn't know what to do so we waited in the reception for an hour for the time we agreed with the driver and he was late!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal Volcano Hike & La Fortuna Waterfall
Arenal Volcano Hike & La Fortuna Waterfall
Arenal/La Fortuna

The tour guide was late.

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

They have the best beach in there! But the time we spent in there wasn't enough. ( 30 minutes)

Quality of Experience
Guides, Drivers and Staff
Transport
Ocean Kayaking & Snorkeling
Ocean Kayaking & Snorkeling
Manuel Antonio

The tour guide gave us a really bad canoe comparing to the other peoples canoe in the tour, so we kept falling.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boat tour visiting Tortuguero
Boat tour visiting Tortuguero
Tortuguero
Quality of Experience
Guides, Drivers and Staff
Transport
Zip Lines & Hanging Bridges Guided Walk
Zip Lines & Hanging Bridges Guided Walk
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Good bye Costa Rica!
Good bye Costa Rica!
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Rainforest Wildlife and Sloth Tour
Rainforest Wildlife and Sloth Tour
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Priscila Mata
Priscila
Priscila Mata
Local specialist in Costa Rica | Replied on Apr 08, 2024
Hola Zeynep, I hope you're doing fantastic. Firstly, I want to express my gratitude for taking the time to write such a detailed review. Each comment is incredibly valuable to us as we strive to continuously improve. Your feedback provides insight into how various operators, hotels, and activities work, and we genuinely appreciate it. Thank you for valuing my work and writing such lovely comments about me. You definitely brought a smile to my face! I'm sorry to read about the... Read more

Hola Zeynep,

I hope you're doing fantastic.

Firstly, I want to express my gratitude for taking the time to write such a detailed review. Each comment is incredibly valuable to us as we strive to continuously improve. Your feedback provides insight into how various operators, hotels, and activities work, and we genuinely appreciate it.

Thank you for valuing my work and writing such lovely comments about me. You definitely brought a smile to my face!

I'm sorry to read about the unfortunate situations you encountered, especially with the hotel in Arenal. It's very disappointing to hear that despite our efforts to provide good service as agents, such situations occur that are beyond our control, especially in a place where everything turned out negative, despite our efforts to promote it positively. However, I'm glad to hear that you were still able to enjoy Tortuguero and Manuel Antonio. You must return and explore more of Costa Rica.

You were truly special and kind travelers and I thoroughly enjoyed our communication!

Best regards and Pura Vida!

Priscila

Costa Rica was indeed pura vida!
Costa Rica | Mar 30 - Apr 7, 2024

Jeremy
Jeremy R.
Harrison, NJ | Reviewed on Apr 08, 2024
Our trip to Costa Rica was so seamless, thanks to the collective efforts of the KimKim and Serendipity team. We had all of our needs met and then some, both with the hotels we stayed at and the activities that they coordinated for us. We couldn't have had the trip we did without their help. Ending our trip in Guanacaste was an incredible recommendation that made our stay so relaxing. I was especially impressed by the quick responsiveness on the ground during our week in Costa Rica, as... Read more

Our trip to Costa Rica was so seamless, thanks to the collective efforts of the KimKim and Serendipity team. We had all of our needs met and then some, both with the hotels we stayed at and the activities that they coordinated for us. We couldn't have had the trip we did without their help. Ending our trip in Guanacaste was an incredible recommendation that made our stay so relaxing.

I was especially impressed by the quick responsiveness on the ground during our week in Costa Rica, as we encountered a few questions along the way that were all immediately addressed. I look forward to planning our next trip, wherever that may be!

Hotel Reviews
Casa Conde Beach Front Hotel
Playa Hermosa

Amazing views, food, drink, and pools. Everything we needed and more.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Volcano Lodge, Hotel & Thermal Experience
San Carlos, Alajuela

The rooms themselves were pretty average but the hot springs were the standout! We spent a ton of time outside and enjoying the proximity to Fortuna.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Be prepared for insects and lizards invading your space!
Senda Monteverde Hotel
Monteverde

So peaceful and attentive. Loved it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Morning Sailing Tour
Morning Sailing Tour
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica

This was our family's favorite activity!

Quality of Experience
Guides, Drivers and Staff
Transport
Private: Guided Sloth & Bird Hike
Private: Guided Sloth & Bird Hike
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Nature Walk at Ecological Park & Butterfly Garden Danaus
Private Guided Nature Walk at Ecological Park & Butterfly Garden Danaus
Arenal/La Fortuna
Quality of Experience
Less animals than anticipated given the hot weather
Guides, Drivers and Staff
Transport
Day at Selvatura, Hanging Bridges and Fauna Exhibitions
Day at Selvatura, Hanging Bridges and Fauna Exhibitions
Costa Rica

The sloth exhibit was so impressive, as they were very active and right next to us. This was our daughter's favorite part of the trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Private: Night Walk in Monteverde Cloud Forest Reserve
Private: Night Walk in Monteverde Cloud Forest Reserve
Monteverde

So many wonderful surprises on this first night for us, especially the mother sloth carrying her baby across a power line in the dark. What great luck!

Quality of Experience
Guides, Drivers and Staff
Transport
Palo Verde National Park Boat Exploration
Palo Verde National Park Boat Exploration
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Sky Tram, Sky Trek & Sky Walk
Sky Tram, Sky Trek & Sky Walk
Arenal/La Fortuna
Quality of Experience
The hike was very hot and pretty strenuous but the zip lining was unreal.
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Apr 08, 2024

Hola Jeremy,

It brought us immense joy to hear about your wonderful experience in Costa Rica!

We're absolutely thrilled that your trip was seamless and enjoyable. Knowing that we exceeded your expectations by ensuring your needs were met and by coordinating memorable activities and accommodations warms our hearts.

Addressing your questions promptly was a top priority, and we're delighted that it contributed to the smoothness of your week in Costa Rica.

We're already looking forward to assisting you with your next adventure!

Pura Vida!
Bryan Leon,
Serendipity Adventures, Costa Rica🌿

The trip to Costa Rica was amazing! The plac...
Costa Rica | Mar 24 - Apr 1, 2024

L
Lara W.
Ashburn, VA | Reviewed on Apr 08, 2024
The trip to Costa Rica was amazing! The places we visited were beautiful and the balance was great between adventure and relaxation. The tours and tour guides were fantastic and not only shared their expertise for the activity (snorkeling, whitewater rafting, biking, and zip lining) but also details about their country and culture to enrich the experience. All of the hotel accommodations had beautiful views, delicious food, and great service. The shuttle transportation was safe and... Read more

The trip to Costa Rica was amazing! The places we visited were beautiful and the balance was great between adventure and relaxation. The tours and tour guides were fantastic and not only shared their expertise for the activity (snorkeling, whitewater rafting, biking, and zip lining) but also details about their country and culture to enrich the experience. All of the hotel accommodations had beautiful views, delicious food, and great service. The shuttle transportation was safe and reliable. Olman was patient with my questions and planned a vacation my family and I will remember for a long time. I would recommend Kim Kim and Olman to anyone looking to travel to Costa Rica.

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Apr 09, 2024

Hello Lara,

Thanks for your kind words. I am so happy you enjoyed your trip to my country.

I am sure you will visit us once again to continue exploring the incredible Costa Rica.

Pura Vida,
Olman

Adventurous Family Vacation in Costa Rica: Well Planned and Thoughtful Scheduling
Costa Rica | Mar 22 - Mar 31, 2024

Catherine
Catherine W.
Wolf Trap, VA | Reviewed on Apr 03, 2024
Our family of 5, including 3 kids ages 10 and under, had a wonderful 10-day trip visiting three towns in Costa Rica. Everything was perfectly planned and scheduled with the tour operators and the needs and interests of our family considered in the planning. Thank you, Jean, for your local expertise, lining up such a great schedule and considering the variety of activities and scheduling our tours with such great operators! We loved that so many of our activities were with smaller family-owned... Read more

Our family of 5, including 3 kids ages 10 and under, had a wonderful 10-day trip visiting three towns in Costa Rica. Everything was perfectly planned and scheduled with the tour operators and the needs and interests of our family considered in the planning. Thank you, Jean, for your local expertise, lining up such a great schedule and considering the variety of activities and scheduling our tours with such great operators! We loved that so many of our activities were with smaller family-owned businesses and not with large crowds.

We will definitely be working with KimKim for future similar trips!

Hotel Reviews
Fonda Vela Hotel
Monteverde
Authenticity & Character
Beautiful property with a truly local feel right in the rainforest.
Location
Quiet location right in the rainforest with lots of wildlife. Hiking trail around the property and a very nicely maintained pool and grounds.
Staff
This hotel has the most friendly and accommodating staff! There were many who spoke fluent english.
Cleanliness & Comfort
La Fortuna Downtown Boutique Hotel
La Fortuna San Carlos

Located right downtown in the heart of LaFortuna. Lots of restaurants and activities nearby to soak up the local culture. Smaller rooms, but, in a perfect location for getting around town and exploring other areas.

Authenticity & Character
Small hotel with historical styled rooms and corridors. We loved the windows overlooking the street with seats to people watch.
Location
Centrally located in LaFortuna.
Staff
Friendly hotel staff
Cleanliness & Comfort
KC Hotel San Jose
San José
Authenticity & Character
Lovely property with nice features throughout and a fun tropical vibe.
Location
Staff
Cleanliness & Comfort
Loved the room setup with two separate bedrooms for families. Squeaky clean location with a beautiful pool area.
Activity Reviews
Arenal Volcano Guided Walking Tour
Arenal Volcano Guided Walking Tour
Arenal/La Fortuna
Quality of Experience
Our guide made this a fun, informative and funny trip for everyone.
Guides, Drivers and Staff
Transport
Sloth sanctuary tour
Sloth sanctuary tour
Monteverde

Sloths were beautiful and the highlight. It was a short experience when compared to the transportation, lines and wait times. Visit the sloths at another location that isn't the Adventure park.

Quality of Experience
Guides, Drivers and Staff
Transport
Night Walk
Night Walk
Monteverde

Fun adventure where we were able to see lots of insects and critters. Seeing the rainforest at night was a real treat and nice contrast to other the daytime hikes.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee, Chocolate and Sugar Cane Experience
Coffee, Chocolate and Sugar Cane Experience
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Hanging Bridges
Hanging Bridges
Monteverde

Fun experience with a different view of the cloud forest. Our guides was great for a bigger group ensuring he rotated through the front and back of the group. Climbing the ficus tree at the end was an unexpected and fun surprise!

Quality of Experience
Guides, Drivers and Staff
Transport
Monteverde Cloud Forest Reserve Guided Hike
Monteverde Cloud Forest Reserve Guided Hike
Monteverde

Lovely location with lots of animals and we had an amazing guide!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jean Carlo Ilama
Jean Carlo
Jean Carlo Ilama
Local specialist in Cartago, Costa Rica | Replied on Apr 04, 2024
Dear Catherine Thank you for sharing your experience of your recent trip to Costa Rica with me. I'm thrilled to hear that your family had a fantastic time exploring Costa Rica. It's wonderful to know that everything was well-planned and tailored to suit your family's needs and interests. I'm glad you enjoyed the variety of activities and the personalized tours with smaller family-owned businesses, offering a more intimate experience. Your feedback means a lot to me, and I'm excited to... Read more

Dear Catherine

Thank you for sharing your experience of your recent trip to Costa Rica with me. I'm thrilled to hear that your family had a fantastic time exploring Costa Rica.

It's wonderful to know that everything was well-planned and tailored to suit your family's needs and interests. I'm glad you enjoyed the variety of activities and the personalized tours with smaller family-owned businesses, offering a more intimate experience.

Your feedback means a lot to me, and I'm excited to hear that you're considering working with KimKim for future trips, thank you again for your comments and Pura Vida!

Warm regards,
Jean Carlo

Amazing trip! Everything was planned down to ...
Costa Rica | Jun 9 - Jun 16, 2023

S
Saida N.
Austin, TX | Reviewed on Apr 01, 2024

Amazing trip! Everything was planned down to detail. Transportation was efficient and reliable. 10/10 recommend.

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Apr 01, 2024

Hello Saida,

Thanks for your review.
I am so happy to know you had a great time exploring some of the most incredible destinations in Costa Rica.

Let's hope this won't be the last time you visit us.

Pura Vida,
Olman

Abenteuer
Costa Rica | Mar 10 - Mar 24, 2024

B
Brigitte D.
Kanab, UT | Reviewed on Apr 01, 2024
We have had a wonderful time in Costa Rica and want to thank Olman for making it possible. Olman was very helpful in getting our trip together by offering lodging, guided activities and transportation from one place to the other. He adjusted to our wishes and budget and was quick in answering any questions we had. Everything generally worked out smoothly: we got picked up on time, the transportation vehicles were very comfortable and modern, the groups were small as advertised and and the... Read more

We have had a wonderful time in Costa Rica and want to thank Olman for making it possible. Olman was very helpful in getting our trip together by offering lodging, guided activities and transportation from one place to the other. He adjusted to our wishes and budget and was quick in answering any questions we had.

Everything generally worked out smoothly: we got picked up on time, the transportation vehicles were very comfortable and modern, the groups were small as advertised and and the guides were ready to guide us.

We had four excellent guides:

One women (name?)in the bus driving from San Jose to Guapiles..

The Guide (name?) for the “Garden Walk” at the “Mawamba Lodge”

“Kendall” for the “Monteverde Cloud Forest Reserve Hike” and

“Werner” (real name?) at the Manuel Antonio National Park.

We want to acknowledge their deep knowledge and expertise!

So overall the trip was a very good experience for us.

Since we we can imagine that you are interested in learning more about the details, we will mention the following.

It was disappointing that we couldn't stay a second night in Tortoguero especially when we learned there that the pick up for La Fortuna was at 9:00am instead of 1:35 pm as listed . The itinerary said 1:35, but not where or when, so it was an unpleasant surprise when we were picked up at 9:00 after a hurried breakfast, then went by boat to the dock and then by bus to Guapiles and then at 1:35 to La Fortuna.

The Lodging in La Fortuna “Hotel Campos Arenal” was excellent,and we highly recommend it especially when you stay a few days there. With the swimming pool and outside area it makes a wonderful place.

The El Silencio hike was cut short. It was planned to be a 1 km hike followed by another 1.5 km hike. But the guide skipped the second one saying he didn't have the order to do a second one. That was quite disappointing. We felt that he and the driver just wanted to go home. Arranged by “North Adventures”.

The owners of the “Dreams Lodge Monteverde” are very accommodating and helpful to their customers. But the rooms we had were very small and there is hardly an outside area to sit. If you spend more then one night, it would be better to have another accommodation.

The other accommodations were very good .

In advertising: it would be better to recommend good ponchos, not just rain coats. We had quite a few rainy days in the beginning. The raincoat doesn't protect the pants and the backpack as a poncho would.

So thanks again for making it possible for us to have a memorable trip!

Brigitte and David

Hotel Reviews
Park Inn San Jose by Radisson
San José
Authenticity & Character
Location
Closer to downtown
Staff
Cleanliness & Comfort
Mawamba Lodge
Tortuguero
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dreams Lodge Monteverde
Santa Elena
Authenticity & Character
Location
Staff
Cleanliness & Comfort
See our written review
Karahé Beach Hotel
Manuel Antonio

Make sure to get a Beach Front room ( and not one next to the road). Our pickup time for San Jose got delayed. For one hour. The staff of the hotel helped to find out where the driver was. They arranged for a driver who took us a few miles and connected us to a van who drove us to San Jose. The driver of the van was an excellent driver!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Campos Arenal
La Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hampton Inn & Suites San Jose Airport
Alajuela

Unfortunately: when we arrived we learned that the Hotel was booked for the following night ( the wrong night!). But the Hotel staff was helpful in arranging a room ( one of two rooms left to book for the night!). So it avoided a situation which could have been very disastrous for us since we had to leave at 4 am the following morning for the airport.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
 San Jose - Tortuguero
San Jose - Tortuguero
Costa Rica
Quality of Experience
Food
Guides, Drivers and Staff
Transport
See. Our review
Wildlife Boat Tour in Tortuguero
Wildlife Boat Tour in Tortuguero
Tortuguero

See our review

Quality of Experience
El Silencio Hike & Visit to Ecotermales Hot Springs
El Silencio Hike & Visit to Ecotermales Hot Springs
Arenal/La Fortuna

See review: second hike was cancelled. Guide was little motivated. Ecotermales was very good: better at daytime to see the environment

Quality of Experience
Better guide and coordination which hikes were scheduled
Food
Guides, Drivers and Staff
Transport
Hike to La Fortuna Waterfall
Hike to La Fortuna Waterfall
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Monteverde Cloud Forest Reserve Guided Hike
Monteverde Cloud Forest Reserve Guided Hike
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Hanging Bridges Hike
Guided Hanging Bridges Hike
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Costa Rica

Wonderful place, but too many tourists and groups

Quality of Experience
Guides, Drivers and Staff
Transport
Celeste River and Tenorio National Park Hike
Celeste River and Tenorio National Park Hike
Arenal/La Fortuna

Rainy day, hike cut short: just to Laguna.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Apr 01, 2024

Hello Brigitte,

Thanks for your review.
I am so happy to know you had a great time exploring some of the most incredible destinations in Costa Rica.

I am going to share this review with all my colleagues!

Let's hope this won't be the last time you visit us.

Pura Vida,
Olman

Superb holidays
Costa Rica | Mar 2 - Mar 23, 2024

Milan
Milan Š.
Czechia | Reviewed on Mar 30, 2024
We have spent 3 weeks in total in Costa Rica together with my wife - travelling and exploring and thanks to Olman we have made itinerary in accordance with our wishes and we have enjoyed a lot.
We have been recommended to visit several different places across the country (Tortuguero, Puerto Viejo de Talamanca, Arenal/La Fortuna, Rincón de la Vieja, Sámara, Monteverde, Manuel Antonio) together with some activities at each location and everything went very well.
No issues at all with car...
Read more

We have spent 3 weeks in total in Costa Rica together with my wife - travelling and exploring and thanks to Olman we have made itinerary in accordance with our wishes and we have enjoyed a lot.
We have been recommended to visit several different places across the country (Tortuguero, Puerto Viejo de Talamanca, Arenal/La Fortuna, Rincón de la Vieja, Sámara, Monteverde, Manuel Antonio) together with some activities at each location and everything went very well.
No issues at all with car rental, accommodation, pick-ups etc., everything was perfectly organized - and Olman or Graciela were always available for any help or fine-tuning.
Thanks for making great holidays for us.

Activity Reviews
Enjoy the Beauty of Tortuguero National Park
Enjoy the Beauty of Tortuguero National Park
Tortuguero

We love wildlife and Tortuguero is full of animals. Our guide was also great and could spot animals which we would hardly spot by ourselves.

Food
Guides, Drivers and Staff
Transport
El Silencio Volcano Hike
El Silencio Volcano Hike
Arenal/La Fortuna

We have enjoyed the hike, unfortunately weather was not really on our side, so we could not see the Volcano peak for our entire stay in La Fortuna. Nevertheless we have enjoyed it a lot.

Quality of Experience
Guides, Drivers and Staff
Transport
Peñas Blancas River Safari Floating by Raft
Peñas Blancas River Safari Floating by Raft
Arenal/La Fortuna

It was interesting experience, but due to rainy weather we didn't enjoy it as much as we could in case of good weather - but as our guide said - this is a rain forest and rain is good for nature :-) Because of weather, I also think we have not seen so many animals as we could see under different weather conditions. At the end of the tour there is half an hour session about the chocolate production with chocolate tasting. Since we have been visiting chocolate plantation already with really dedicated guided tour including tasting, this half an hour could not compete with proper chocolate tour, which we highly recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
 San Jose - Tortuguero
San Jose - Tortuguero
Costa Rica

It was a transportation from point A to point B with the lunch on the way, but due to very good guides (Lars in bus and Freddy on the boat) we have learned a lot about the country and nature and they have made the trip very interesting. Without them this would be a bit boring.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Night Tour at the Wildlife Refuge in Monteverde
Night Tour at the Wildlife Refuge in Monteverde
Monteverde

We like Monteverde a lot - it was not so hot in comparison with other locations, however mist and rain can occur at any time. Night Tour was a little bit overcrowded, but we had a great young guide who was able to keep distance from other groups by selecting different trails and was able to make this tour very pleasant. He could spot animals we would not be able to spot at all and he was also making pictures for us using his telescope - so overall great experience.

Quality of Experience
Guides, Drivers and Staff
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Costa Rica

We were surprised by heavy crowds in the park - especially at the entrance. It took us at least 30 minutes to get through the gates and if we would not have a guide with us who knew what to do, we would spent there 1 hour easily. One of the reasons is that park rangers are checking backpacks and confiscating prohibited items (food, single used bottles, knifes, plastic, etc.). Park itself is great and despite of the people crowds, we could spot a lot of animals, which was the main purpose of our visit. Our guide was making pictures and videos through his telescope and he was sharing these pictures with the rest of the group. He was also able to spot animals which we wouldn't have chance to see - so I very recommend to have local guide there. There is one official place (in the big cage) where you can buy some meal and drinks, but everything has to be consumed inside of the cage. Unfortunately they are not very organized there and there is long queue to the cashier. Fortunately there are several spots in the park with drinkable water from the tap. There is also nice beach in the park, so it's possible to bring swimming suit and spend some time there.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Apr 01, 2024

Hello Milan,

Thanks for your review.
I am so happy to know you had a great time exploring the tropics with your wife!

Let's hope this won't be the last time you visit us.

Pura Vida,
Olman

It was a wonderful trip and suited us perfect...
Costa Rica | Mar 23 - Mar 29, 2024

C
caroline p.
United Kingdom | Reviewed on Mar 30, 2024
It was a wonderful trip and suited us perfectly. Just one negative was on arrival at the airport of Tortugero no one was there to pick us up. The air officer phoned the hotel, they sent someone over, but on arrival they said they had no booking for us. After I gave them the confirmation number they found the booking. There was no apology, which was disappointing. Although the rest of the stay was fabulous and couldn't fault the hotel.
La Fortuna was excellent, the guided tours were...
Read more

It was a wonderful trip and suited us perfectly. Just one negative was on arrival at the airport of Tortugero no one was there to pick us up. The air officer phoned the hotel, they sent someone over, but on arrival they said they had no booking for us. After I gave them the confirmation number they found the booking. There was no apology, which was disappointing. Although the rest of the stay was fabulous and couldn't fault the hotel.
La Fortuna was excellent, the guided tours were informative, well paced and we would highly recommend them. Thank you gor a brilliant holiday.

Hotel Reviews
Park Inn San Jose by Radisson
San José

Comfy beds and good breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tortuga Lodge & Gardens
Tortuguero

A stunning hotel with excellent good, service and tours.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Paradise Hot Springs Thermal Water Resort
La Fortuna

Loved the hot springs

Authenticity & Character
Location
Staff
Service was slow
Cleanliness & Comfort
Activity Reviews
Guided Night Hike
Guided Night Hike
Tortuguero

Informative guide and well paced

Quality of Experience
Guides, Drivers and Staff
Tortuguero Canal Boat Tour
Tortuguero Canal Boat Tour
Tortuguero
Quality of Experience
Guides, Drivers and Staff
Very knowledge guide
Transport
Private: Arenal Volcano Hike & La Fortuna Waterfall
Private: Arenal Volcano Hike & La Fortuna Waterfall
Arenal/La Fortuna

Outstanding guide, swimming in waterfall was great

Quality of Experience
Food
Guides, Drivers and Staff
Guide was interesting and informative
Transport
Private: Arenal Hanging Bridges Guided Walk
Private: Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in Boulder (Kimkim HQ) | Replied on Apr 02, 2024

Hi Caroline,

Thank you for sharing the photos! It is great to see you had a great adventure with your son! We have great partners in Costa Rica that offer amazing guided activities, and we are glad you got to experience them! ☀️

I remember planning your mother/son adventure back in January, and it's great to see everything turned out as planned. Minus the one transfer in Tortuguero that didn't arrive on time, but I trust it didn't take away from your adventure! :)

I hope to see you again on another kimkim trip!

Be well,
Adam

We used KimKim to help us plan a second trip,...
Costa Rica | Mar 15 - Mar 23, 2024

M
Marcy B.
Boise, ID | Reviewed on Mar 29, 2024
We used KimKim to help us plan a second trip, first one was to England/Scotland. This trip was to Costa Rica and everything was great. We started with a local specialist but part way through Jessica seemed to take over. She was very responsive and helped with finalizing things, answering questions etc. We first went to La Fortuna/Arenal. We stayed at Tifikara Boutique Hotel and it was LOVELY! The small hotel setting was so beautiful and the staff was so warm and accommodating. My husband had... Read more

We used KimKim to help us plan a second trip, first one was to England/Scotland. This trip was to Costa Rica and everything was great. We started with a local specialist but part way through Jessica seemed to take over. She was very responsive and helped with finalizing things, answering questions etc. We first went to La Fortuna/Arenal. We stayed at Tifikara Boutique Hotel and it was LOVELY! The small hotel setting was so beautiful and the staff was so warm and accommodating. My husband had a passport issue (when he exchanged $ at the airport the person did not return it and he did not realized until we checked in). The staff was so kind and really did all they could to help him. While in La Fortuna we went to Tabacon Hotsprings (very lovely), did the ziplining/Hanging bridge tour at Sky Adventures which was fabulous. We did canyoning in the Lost Canyon with Desafio Adventure Company (my girls LOVED this) and did a sloth tour which was fun and our guide/spotter found at least 7 of them! We had Costa Rica Rides for all our transfers (to/from airport and to Manuel Antonio and they were so friendly with clean, spacious vehicles. At Manuel Antonio we stayed at Shana by the Sea. It was lovely. Having a private path to one of the best beaches in that area (Biesanz beach) was amazing! Walking to the beach we could see spots, anteaters, toucans, parrots, monkeys etc. We did a Catamaran tour with Tucanes Tours and it was so fun and relaxing. We were able to snorkel and it was a fun 1/2 day. We toured Manuel Antonio National Park with a guide from Paddle 9. The guide was very passionate and tried to spot many animals, reptiles etc and educate us. It was great to stop and swim in the ocean before heading back because it was HOT and HUMID! All of the places we stayed were clean, comfortable and friendly. We had a great time and all of our hotel stays, events/transfers worked out perfectly. Thank you KimKim travel for making this trip fun, adventurous, relaxing and so much easier because we did not have to worry about logistics!

Hotel Reviews
Tifakara Boutique Hotel
La Fortuna

Beautiful spot, the staff is so friendly and helpful. The free evening frog/bug walk is so great! Food was delicious. Highly recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shana By the Beach Resort
Manuel Antonio

This is a nice hotel, looks big but does not feel big. Rooms are roomy and comfortable. Pool is very nice. Drinks are great. Staff is overall friendly. Breakfast is great, rest of the food is decent. Enjoyed our stay here. Property is steep but most of Manuel Antonio is! There is a nice private path on the hotel grounds to one of the best beaches, Biesanz Beach....I recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Gustavo Camperos

Trip to this glorious country was incredible....
Costa Rica | Mar 7 - Mar 19, 2024

John
John F.
Seattle, WA | Reviewed on Mar 26, 2024
Trip to this glorious country was incredible. The wildlife is a gift to see. What was challenging is the amount of people you share this with. Getting a photo was the most important thing for most people of course but it did pull from the experience.
Guides were good, though we had issues in Drake Bay for an evening birding where they didn't show up at the right time nor location. It worked out okay.
Read more

Trip to this glorious country was incredible. The wildlife is a gift to see. What was challenging is the amount of people you share this with. Getting a photo was the most important thing for most people of course but it did pull from the experience.
Guides were good, though we had issues in Drake Bay for an evening birding where they didn't show up at the right time nor location. It worked out okay.

Hotel Reviews
Holiday Inn San José-Aurola
San José
Authenticity & Character
Location
Staff
Hotel Arenal Lodge
Fortuna

Remarkable property! Our view was sublime.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Establo Mountain Hotel
Monteverde

VERY noisy. It was so big. The restaurant was one of the best however. The breakfast, one of the worst.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Noise
Ecotica
Manuel Antonio

Great location, super interesting wildlife at the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Jinetes de Osa
Drake Bay

We initially were put into a very small room - door had huge gaps, not really clean. My husband asked for another room and we were put into a much better, cleaner room with a door that closed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
The Springs Hot Springs
The Springs Hot Springs
Arenal/La Fortuna

This was not what we expected. Thought it would be more 'natural'. However, this was one of the most beautiful hotels we've seen. Just large and lots of people throughout. Glad we got to see the hotel but wanted a different Hot Springs experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Private: Arenal Hanging Bridges & La Fortuna Waterfall Guided Hikes
Private: Arenal Hanging Bridges & La Fortuna Waterfall Guided Hikes
Arenal/La Fortuna

We did see exceptional wildlife. though the experience is not as great given it's on a paved walkway with LOTS of other people trying to see the same animal.

Quality of Experience
Our guide was good
Food
Guides, Drivers and Staff
Transport
Self-Guided Visit to the Monteverde Butterfly Gardens
Self-Guided Visit to the Monteverde Butterfly Gardens
Monteverde

Interesting just not outstanding.

Quality of Experience
 El Tigre Waterfalls Exploration
El Tigre Waterfalls Exploration
Monteverde

It was wonderful to actually be hiking in this landscapes and get the feeling of what it's like. there were not as many people. I appreciated our guide. It was nice to take a vehicle out. I cannot imagine that kimkim would suggest taking the horses up that long hill out of the trail. It's arduous even in a vehicle not to mention the hardship on these poor horses.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Isla Damas Kayaking Adventure
Private Isla Damas Kayaking Adventure
Manuel Antonio

It was fun but do NOT do this mid afternoon as we were scheduled. It's hot and BUGGY. Not sure why it was scheduled for this time.

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

Hard because there are so many people.

Quality of Experience
Guides, Drivers and Staff
Transport
Corcovado National Park Hike from San Pedrillo Ranger Station
Corcovado National Park Hike from San Pedrillo Ranger Station
Drake Bay

absolutely loved this part of our trip and frankly it was the highlight. beyond my expectations

Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Birdwatching Tour
Sunset Birdwatching Tour
Drake Bay

Guide did not show up at the location and time we had listed. He asked someone else to come and take us on the tour. At this point in the day after our early morning tour of Corcovado, we were exhausted in the heat. Nice guide but it was really lackluster.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Mangrove Tour
Private Mangrove Tour
Drake Bay

Very special locations. The Mangroves to the wildlife on the river.

Quality of Experience
Guides, Drivers and Staff
Both guide and boat driver where enthusiast and kind.
Transport
Private San José City Tour
Private San José City Tour
San José

Not the drivers fault but we were really tired. Our guide was good, he tried. But the restaurant was not good at all. This was not the guides fault. We were rushed for time due to a late flight out of Drake Bay.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Costa Rica | Replied on Apr 05, 2024

I am so glad to hear that Corcovado was the highlight of your trip, Ben. This place is unique as you feel that you're truly connected to nature and without any distractions. I hope that your experience was amazing and that you have made experiences for years to come

Pura Vida!

It was a wonderful trip overall! We started o...
Costa Rica | Mar 9 - Mar 16, 2024

sagarika
sagarika r.
Newark, NJ | Reviewed on Mar 25, 2024
It was a wonderful trip overall! We started our trip at Arenal, and went on to visit Monteverde, Manual Antonio and San Jose. The first hike at the lava rock trail at Arenal Volcano was a difficult one for us, I wish Randall had warned us appropriately. This was genuinely not for our fitness level and I ended up injuring my knee in the process. But the other activities were fine and we enjoyed our trip to the cloud forest reserve at Monteverde. The guide at the cloud forest was young but very... Read more

It was a wonderful trip overall! We started our trip at Arenal, and went on to visit Monteverde, Manual Antonio and San Jose. The first hike at the lava rock trail at Arenal Volcano was a difficult one for us, I wish Randall had warned us appropriately. This was genuinely not for our fitness level and I ended up injuring my knee in the process. But the other activities were fine and we enjoyed our trip to the cloud forest reserve at Monteverde. The guide at the cloud forest was young but very knowledgeable and took time to explain what we saw and also answered our questions patiently. Randall chose very good hotels for us and the transportation and pick ups arranged were always on time. This was our first time booking thru Kim Kim and we will certainly consider this again in the future.

Hotel Reviews
Arenal Manoa & Hot Springs
Fortuna

Beautiful resort with lush greenery and epic view of the Arenal Volcano from the resort room. Staff was amazing and very friendly and always willing to help. I wish we had more english language channels for the TV and the hotel had shuttle services to the downtown area..

Authenticity & Character
Location
The resort is in a quiet setting for a peaceful getaway but a bit far from the downtown area
Staff
Cleanliness & Comfort
Holiday Inn San José-Aurola
San José

Location of this hotel is great, but everything else was just average.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel & Spa Poco a Poco
Monteverde Costa Rica

Beautiful landscapes, comfortable stay, room was very nicely prepared for the stay

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Coffee & Chocolate Experience
Coffee & Chocolate Experience
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano - Mistico Hanging Bridges
Arenal Volcano - Mistico Hanging Bridges
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Hike in Arenal Volcano
Guided Hike in Arenal Volcano
Arenal/La Fortuna
Quality of Experience
It was a difficult hike for us
Guides, Drivers and Staff
Transport
Monteverde Cloud Forest Reserve Hike
Monteverde Cloud Forest Reserve Hike
Monteverde
Quality of Experience
Best experience at Costa Rica
Guides, Drivers and Staff
Transport
Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Mar 27, 2024

Thank you Sagarika for your review. We are so glad to read that you had a good time in our country.

I am sorry to hear about the knee injury during the hike to the volcano's base. This is a route that many families with kids do all the time, that is why I suggested this hike for you because it is an easy hike, done even for seniors, sometimes it is difficult for us to know exactly what the fitness level of each person, nevertheless, I am glad you enjoyed the rest of the hikes included on the itinerary.

Regards,
Randall

Costa Rica with KimKim
Costa Rica | Mar 11 - Mar 23, 2024

neil
neil p.
United Kingdom | Reviewed on Mar 25, 2024
Thank you to Olman at KimKim who helped build a really exciting and enjoyable itinerary travelling by shuttles, private transfers and buses around Cost Rica. We stayed at some great hotels, some of which had wonderful wild life in and around hotel grounds. The Belmar has its own micro brewery too. The network of transfer vehicles joining up all the key destinations makes it so easy to travel around the country. The trips Olman recommended were excellent (we went on trips around Tortuguero,... Read more

Thank you to Olman at KimKim who helped build a really exciting and enjoyable itinerary travelling by shuttles, private transfers and buses around Cost Rica. We stayed at some great hotels, some of which had wonderful wild life in and around hotel grounds. The Belmar has its own micro brewery too. The network of transfer vehicles joining up all the key destinations makes it so easy to travel around the country. The trips Olman recommended were excellent (we went on trips around Tortuguero, Arenal, Monteverde and Manual Antonio). Unfortunately the bad weather around Arenal meant we could not see the Volcano as it was cloudy and very wet for three days, but at least the Hot Thermal Springs made up for that. We had to contact KimKim twice by message during our stay and both times they responded within two minutes answering our questions, which was really impressive!

Hotel Reviews
Gran Hotel Costa Rica
San José

Well located for the market and old quarter. Good breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mawamba Lodge
Tortuguero

In the middle of the rain forest with Sloth, monkeys and other wild animals around the grounds. Very nice breakfasts, efficient transfers along the waterways to/from the meeting point and well versed local guides taking us out on canoe/boat. Although the rooms around the gardens do not have aircon, the tranquility and ambience of the hotel gardens easily made up for that !

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Clean, good showers, no aircon
Tabacón Thermal Resort & Spa
Fortuna

The hotel is luxurious and the on-site hot thermal springs are amazing both night and day. Lots of animals to observe around the grounds. The only downside is the cost of F&B. All the hotel cafes and restaurants were expensive, with little choice under $30 for a main course (plus sides/starters/deserts drinks) -so a family of four were spending $200 every night . However, food was excelllent and breakfast was fabulous and included of course.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Belmar
Monteverde

Really nice hotel, located out of town (walkable) with gardens full of colourful noisy birds, their own farm, their own micro-brewery and great food. Cocktails at happy hour, admiring the views was a highlight!

Authenticity & Character
loved that they had their own brewery and farm to table food options
Location
just out of town but walkable
Staff
Cleanliness & Comfort
Parador Nature Resort & Spa
Manuel Antonio

Amazing hotel which felt like we were in the rain forest with monkeys, sloth, iguanas all around the grounds. We had a Vista Room with views of the sea and bay and forest.

Authenticity & Character
Location
views and situated in the forest
Staff
Cleanliness & Comfort
Activity Reviews
 San Jose - Tortuguero
San Jose - Tortuguero
Costa Rica

Efficient transport to the meeting point at the docks. However, the organisors moved our pick forward from 6.45am to 6am and as first pick up, we were on the bus for 50 minutes before we even left the City and the roads were then busy for the first half hour. We were picked up at the dock by Mwamber Lodge boats and enjoyed an amazing trip down the estuary right to our hotel, passing monkeys and birds along the river bank. I would give this part of the journey 5 stars!

Quality of Experience
Food
basic rice and beans
Guides, Drivers and Staff
Transport
we were on bus for 50 minutes picking others up
Enjoy the Beauty of Tortuguero National Park
Enjoy the Beauty of Tortuguero National Park
Tortuguero

We saw so much wildlife ! We went on various canoe, kayak and boat tours to spot wild animals and colourful birds

Quality of Experience
unique
Food
Guides, Drivers and Staff
very knowledgeable and engaging
Transport
boats and canoes down the river
El Silencio Volcano Hike & Visit to La Fortuna Waterfall
El Silencio Volcano Hike & Visit to La Fortuna Waterfall
Arenal/La Fortuna

Difficult to review as it was wet and cloudy but our guide was enthusiastic and engaging

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Callidryas Sloth Watching Tour
Callidryas Sloth Watching Tour
Arenal/La Fortuna

Saw many sloths. The guide ensured we saw them through telescopes as they are often up high in the trees

Quality of Experience
Guides, Drivers and Staff
Transport
Monteverde Hanging Bridges & Zip Lining
Monteverde Hanging Bridges & Zip Lining
Monteverde

13 Zip lines within and above the cloud forest, the final one being 1KM long. Great fun.

Quality of Experience
Guides, Drivers and Staff
The Zip Line guides push you on quite quickly so little time to take photos or look around at scenery
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Costa Rica

Good sightings of monkeys, deer, birds, sloths and finished with swim at the beach.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Mar 25, 2024

Hi Neil,

Thanks for your good review.
It is great to read you had a terrific time exploring some of the most unique destinations in my country.

I hope you can visit us once again to explore more this incredible paradise.

Pura Vida,
Olman

Costa Rican Adventures
Costa Rica | Mar 8 - Mar 17, 2024

N
Nicole L.
Chicago, IL | Reviewed on Mar 24, 2024
The local specialist at Serendipity Tours made our first trip to Costa Rica so memorable.
Not having to worry about all the planning details took such a load off my mind as I was busy working up until the minute we got on the plane!
They created an itinerary that was well balanced with adventurous activities, learning and downtime.
We were able to see different areas of the country without feeling like we were running ourselves ragged.
The guides and our drivers were so friendly,...
Read more

The local specialist at Serendipity Tours made our first trip to Costa Rica so memorable.
Not having to worry about all the planning details took such a load off my mind as I was busy working up until the minute we got on the plane!
They created an itinerary that was well balanced with adventurous activities, learning and downtime.
We were able to see different areas of the country without feeling like we were running ourselves ragged.
The guides and our drivers were so friendly, knowledgeable and kind.
Our main driver, Alex, was awesome and made us feel so comfortable.
River rafting on the Balsa river was the highlight.
There were no issues with reservations or logistics.
Wilman helped arrange last minute changes in our activities and was very attentive, checking in to make sure our trip was going smoothly.
Thanks for a wonderful trip.

Hotel Reviews
Cloud Forest Lodge
Monteverde

The room was so spacious, modern and clean. We overlooked the parking and the registration so that wasn't ideal, but the overall property was so lovely, it didn't matter. The lodge is tucked up in the mountains and has several paths to hike. The restaurant has beautiful views and delicious food. Saw a lot of birds and some other wildlife. Very relaxing stay in the cloud forest.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Falls at Manuel Antonio
Manuel Antonio

Food and service were great. We did not have a very nice room though. There was no privacy as the room was right above the restaurant. The door was a big sliding glass door and anyone walking by can see into the room. So we had to keep the curtains closed. There was only a tiny window so there was minimal light with the curtains closed. The bathroom could use an update. There are other more private rooms that would have been much nicer.

Hotel Magic Mountain
Fortuna

Great views of Arenal volcano. The pool area is nice. Easy walk to some tasty restaurants. Breakfast buffet was nice. The room was clean.

Activity Reviews
Sky Tram, Sky Trek & Sky Walk
Sky Tram, Sky Trek & Sky Walk
Arenal/La Fortuna

The walk was just ok. Nice views and learned a bit about the rain forest. The real highlight is the zip lining of course.

Private Guided Nature Walk at Ecological Park & Butterfly Garden Danaus
Private Guided Nature Walk at Ecological Park & Butterfly Garden Danaus
Arenal/La Fortuna

Not much to see here. Could have done without this.

Ecotermales Hotsprings
Ecotermales Hotsprings
Costa Rica
Whitewater Rafting on the Balsa River
Whitewater Rafting on the Balsa River
Arenal/La Fortuna

So much fun and the guides are terrific. Great for kids. The rapids are fun but not super scary. The class 2 section is gorgeous.

Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica

Fun learning about coffee and chocolate. Good for kids. We did the night walk as well and it was fun searching for wildlife.

Private Manuel Antonio National Park Guided Hike
Private Manuel Antonio National Park Guided Hike
Costa Rica

You definitely need a guide to see the animals. Don't expect a relaxing time though until you get to the beach. We were running from one place to the next trying to spot the birds and other wildlife. Our guide was very good at making opportunities for use to see animals, but there are so many guides and groups it feels like a competition. We saw a mother and baby sloth very close up which was awesome. The beach is lovely. Despite the crowds, this is definitely a must see place.

Local Flavors Cooking Class
Local Flavors Cooking Class
Manuel Antonio

This was really fun. Our guide, Karla, from Toucanes tours was so funny and friendly! The food we helped cook was delicious and I am inspired to try making the dish at home. My son enjoyed cooking as well. It was just my son and I so we got all the attention.

Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Mar 25, 2024
Thank you for your kind words, Nicole! We're thrilled to hear that your trip to Costa Rica with Serendipity Tours was so memorable and stress-free. It's fantastic that you were able to enjoy a well-balanced itinerary with exciting activities, learning experiences, and relaxation time. We're glad our guides and drivers, especially Alex, made your journey comfortable and enjoyable. River rafting on the Balsa river sounds like an incredible highlight! We appreciate your feedback and hope... Read more

Thank you for your kind words, Nicole!

We're thrilled to hear that your trip to Costa Rica with Serendipity Tours was so memorable and stress-free.

It's fantastic that you were able to enjoy a well-balanced itinerary with exciting activities, learning experiences, and relaxation time. We're glad our guides and drivers, especially Alex, made your journey comfortable and enjoyable. River rafting on the Balsa river sounds like an incredible highlight!

We appreciate your feedback and hope to welcome you back for another wonderful adventure in the future.

Pura Vida!
Bryan Leon,
Serendipity Adventures, Costa Rica🌋

Priscila was fantastic to work with and we had an unforgettable family vactation!
Costa Rica | Mar 9 - Mar 16, 2024

Kevin
Kevin M.
Newark, NJ | Reviewed on Mar 23, 2024
Priscila was fantastic to work with. We started planning our trip to Costa Rica much later than we should of and were unsure if we could pull it off. The pieces finally came together only about two weeks before the start of the vacation! Pricila was patient and extraordinarily helpful every step of the way. During our trip, she regularly stayed in contact and was available for questions we had throughout the trip. Even when we made last-minute changes to our trip, she was there. I don't... Read more

Priscila was fantastic to work with. We started planning our trip to Costa Rica much later than we should of and were unsure if we could pull it off. The pieces finally came together only about two weeks before the start of the vacation! Pricila was patient and extraordinarily helpful every step of the way.

During our trip, she regularly stayed in contact and was available for questions we had throughout the trip. Even when we made last-minute changes to our trip, she was there. I don't think we would have been able to pull it off without her help.

All of our excursions and tours were fantastic. Our kids had a blast and we had one of the best family vacations we've ever had. One big surprise was the transportation company, Ride CR. I think we thought that the drivers would be just that - drivers. Instead, they became like a whole additional part of our vacation! They were awesome. A special shout out to Christian who was with us for the whole second half of our trip. He stopped at some amazing restaurants and scenic areas once he knew we were game.

I also want to say thank you to the folks at kimkim for this platform and the ease of use. It took so much of the stress and anxiety out of the process. I even got in touch with another specialist for our future trip to Iceland!

Hotel Reviews
Hotel Mountain Paradise
Fortuna

The people here were really great. They made us feel welcome. I think we just had some bad luck with the room. The room was beautiful and much bigger than we expected. The major problem we had was that the air conditioning did not work in one of the bedrooms and it was really hot. We reported the problem, but it was not fixed. The food was mixed from day to day. We tend not to be picky eaters, but some of the dishes on the buffets were good, others not so much. On the flip side, the views of the volcano were amazing. The grounds were filled with beautiful plants and wildlife. It was a pleasure waking up and getting outside. To be honest, I think part of the problem was that we booked so late and there were limited options for our stay when we booked.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park Inn San Jose by Radisson
San José

Pretty standard (quite nice) Radisson. We were only here overnight before heading to the airport early in the morning. Again, great staff.

Fiesta Resort All Inclusive Central Pacific
Puntarenas

Great place for our whole family. The food was amazing. The rooms were small, but comfortable (but, frankly, we spent very little time in our rooms). Views from the balcony of the room was amazing for ocean views and the sunset. The pools and amenities were great. We spend a good deal of time in the pools, played giant-sized chess, walked on the beach in the moonlight, and had a great time. The food was AMAZING. On our first day, we were limited to the "snack bar," which has burgers, hot dogs, nachos and other fast food. That was ok. But the breakfast and the other meals were fantastic. The only issue we ran into is there was some kind of miscommunication between their reservation specialist (with whom our travel agent, Priscila worked with) and the front desk staff. We were supposed to have an early check-in as we were arriving around 11 am. The young front staff knew nothing about it and said we had to wait until 3pm. Eventually, one of staff who helps with baggage and greets guests - who was older and had worked there for a while - intervened on our behalf and helped get us into a room after a bit. He was helping at the same time Priscila was on the phone with the reservation people. That was a minor set-back, but I wanted to include it because is just showed how often we ran into people who wanted to help and how awesome Priscila was.

Hotel Plaza Yara
Puntarenas

First, the people who work here are AMAZING. Some of the nicest people we met in Costa Rica (and that says a lot because EVERYONE was nice!). The place was absolutely beautiful, the breakfast was delicious, the rooms were remarkably spacious, and the front desk staff were always there to help with all aspects of our visit. This would be the kind of place I could imagine staying for an entire week. Just outstanding all the way around. On top of that, the front lobby is an art gallery featuring original works by local artists. Several people even bought paintings while we were there and the front desk staff walked them though the whole process of having the paintings shipped back to their homes. If you are planning on visiting the Manuel Antonio area, seriously consider staying there!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Zip Lines & Hanging Bridges Guided Walk
Zip Lines & Hanging Bridges Guided Walk
Arenal/La Fortuna

Wonderful! My only suggestion is to either schedule the hanging bridge tour and zip lines as the ONLY activity for the day or plan them on separate days. We did not have enough time to do the hanging bridge guided walk because we had to get back to our hotel to meet up for our afternoon hike to Arenal.

Walking tour on the slopes of the Arenal Volcano w/ Baldi Hot Springs entry
Walking tour on the slopes of the Arenal Volcano w/ Baldi Hot Springs entry
Costa Rica

Fantastic guide and great walk. The guide provided such great context and history of the volcano and the hike was invigorating and well-paced.

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Puntarenas
Welcome to Puntarenas
Puntarenas

Our driver was amazing! There was not much else about this part of the trip other than the fact that there was some miscommunication about our reservations (no fault of our travel agent, it was an issue with internal communication at the hotel)

Guides, Drivers and Staff
Transport
Night tours of marine bioluminescence.
Night tours of marine bioluminescence.
Puntarenas

One of the coolest things we did on our trip. Amazing tour guide and boat captain. We got to swim in the bioluminescent algae and learned so much about the region and the science of the bioluminescence.

Quality of Experience
Guides, Drivers and Staff
Transport
Isla Tortuga Experience
Isla Tortuga Experience
Puntarenas

Unfortunately, we had to cancel this part of our trip. We were looking forward to this so much! But, we tried to pack in too much. We were exhausted from our previous activities and travel, so decided to spend the day in the pools at the resort. Please don't see the three stars as reflective of the experience, since we did not go on the trip. This review form just requires that I put in a rating before I can continue.

Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

Another "don't miss" experience. We saw squirrel monkeys, white-faced monkeys, howler monkeys, crocodiles, cool spiders and snakes, sloths (one mother with her baby!), and so much more. Our guide was amazing. He also helped us take cell phone pictures through his spotter scope - and we got some great shots! The hike ends with about 30 minutes free time to swim at the beach before heading back. I would have LOVED to spend more time swimming here, because it's so beautiful. But, its just the right amount of time to refresh and get ready for the hike back.

Quality of Experience
Guides, Drivers and Staff
Transport
Good bye Costa Rica!
Good bye Costa Rica!
Costa Rica

We're home!

Local specialist: Priscila Mata
Priscila
Priscila Mata
Local specialist in Costa Rica | Replied on Mar 23, 2024

Hello Kevin,

Thank you very much for taking the time to write your review; we really appreciate it.
I'm thrilled to know that you had a great time on your trip and that it was a wonderful experience for the whole family. Also, thank you for sharing the incredible photos with us.
You were amazing and very friendly travelers.
Whenever you're ready for another adventure, Our team will be happy to craft a trip plan for you.
I wish you all the best.
Priscila

UNFORGETTABLE COSTA RICA TRIP
Costa Rica | Mar 2 - Mar 10, 2024

Margaret
Margaret C.
Los Angeles, CA | Reviewed on Mar 22, 2024
AMAZING Costa Rica trip for 3 generations of my family! For my 40th birthday we took my 3 young children and my elderly parents to Costa Rica (La Fortuna, Monteverde and Playa Flamingo) for a 9 day trip. Olman at kimkim was extremely thoughtful and very knowledgeable about these places and recommended the perfect resorts/lodges and activities my family would enjoy all while considering my children's ages and my parents mobility issues. The highlights of our trip were: seeing 3-toed sloths... Read more

AMAZING Costa Rica trip for 3 generations of my family! For my 40th birthday we took my 3 young children and my elderly parents to Costa Rica (La Fortuna, Monteverde and Playa Flamingo) for a 9 day trip. Olman at kimkim was extremely thoughtful and very knowledgeable about these places and recommended the perfect resorts/lodges and activities my family would enjoy all while considering my children's ages and my parents mobility issues.

The highlights of our trip were: seeing 3-toed sloths with Juan Carlos and Gonzalo of Amazilia Travel in La Fortuna; taking a boat cruise on Lake Arenal and learning about the volcano, seeing caiman and eating empanadas with Yeri of EcoTerra Costa Rica; we loved the night tour with Jesus at Refugio de Vida Silvestre in Monteverde (we saw a palm viper, kinkajou and 2-toed sloth!); the guys at Treetopia were amazing and we loved the hanging bridges and zip-lining; my husband LOVED fishing in Playa Flamingo with Blue Marlin Sportfishing - he caught a 90lb yellowfin tuna and we have been enjoying poke bowls ever since; my personal favorite was watching baby sea turtles hatch and crawl into the ocean at Playa Conchal with a local guide Luis and his cousin Netty.

TRULY AN UNFORGETTABLE TRIP. I cannot recommend Costa Rica as a destination or Olman at Kimkim enough.

Hotel Reviews
Arenal Springs Resort & Spa
Fortuna

AMAZING! The best parts were the hot-springs tubs piped directly into your hotel room, the gorgeous breakfast, volcano views and many hot and cool pools. 10/10 would live here if I could!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Koora Hotel at Monteverde
Monteverde

Great views and tasty food. Restaurant is small and wait staff are not accustomed to small kids.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Peñas Blancas River Safari Floating by Raft
Peñas Blancas River Safari Floating by Raft
Arenal/La Fortuna

SOOOO much fun! I cant even being to count the number of animals we saw.

Quality of Experience
Guides, Drivers and Staff
Transport
Hike to La Fortuna Waterfall
Hike to La Fortuna Waterfall
Arenal/La Fortuna

We loved Juan Carols and Gonzalo sooooo much, we wanted to take them everywhere with us! My daughter was holding Gonzalo's hand and he was showing her all the birds. What a heavenly day!

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano National Park by Arenal Lake
Arenal Volcano National Park by Arenal Lake
Arenal/La Fortuna

Lots of great information! Yeri is clearly very highly educated!!! We all learned sooo much from her and the boat trip was very relaxing.

Quality of Experience
Guides, Drivers and Staff
Transport
Night Tour at the Wildlife Refuge in Monteverde
Night Tour at the Wildlife Refuge in Monteverde
Monteverde

We saw some awesome animals! Jesus showed is so many things - my son's favorite was the click beetles, but we also saw a 2-toed sloth, palm viper and kinkajou.

Quality of Experience
Guides, Drivers and Staff
Transport
Aerial Tram, Zip Lining & Hanging Bridges
Aerial Tram, Zip Lining & Hanging Bridges
Monteverde

FUN! Great wildlife guide Alex on the hanging bridges, and the fellas that did the ziplines were all so great and fun and very hard-working!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fishing in the North Pacific Coast
Fishing in the North Pacific Coast
Costa Rica

The hubby caught a 90lb yellowfin tuna and a large dorado, my mom and son smaller tuna. My husband had such a great time he wanted to go fishing again the next day!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Mar 22, 2024

Hola Margaret,

What a great review!
I am thrilled to know your family had a terrific, but what makes this so special is that everyone got involved and enjoyed a lot every park, hotel, and tour you explored!

I am going to share your comments with the guides and my colleagues.

Thanks again for trusting in us!

Pura Vida,
Olman

Perfection in every way
Costa Rica | Mar 15 - Mar 21, 2024

Geoffrey
Geoffrey P.
Dania Beach, FL | Reviewed on Mar 22, 2024
From start to finish, both KimKim and their local tour guide partners and companies utilized, were fantastic. As for KimKim itself - with the exception of one time where I had to email a few times to get a reply while awaiting some answers - the professionalism and communication was excellent. I was very happy with the planning process. The ground transportation by Alex was perfect and then for the four subsequent days of touring, our private dedicated tour guide Willy was absolutely... Read more

From start to finish, both KimKim and their local tour guide partners and companies utilized, were fantastic. As for KimKim itself - with the exception of one time where I had to email a few times to get a reply while awaiting some answers - the professionalism and communication was excellent. I was very happy with the planning process. The ground transportation by Alex was perfect and then for the four subsequent days of touring, our private dedicated tour guide Willy was absolutely phenomenal in every way. Not only was Willy helpful and professional, but he was wonderful with our 10 and 6 year olds which in and of itself is enough for a glowing review. I have nothing but good things to say about everyone involved in this process and can’t wait to use KimKim again, and if we go to Costa Rica again, we will absolutely want driver Alex and tour guide and specialist Willy!

Hotel Review
The Springs Resort & Spa at Arenal
La Fortuna

First class service and accommodations, with unbelievably helpful and professional staff. Nothing but smiles all day every day and a willingness to make the vacation and hotel stay comfortable and wonderful. The hotel is beautiful, secluded, exclusive and enormous (when also considering the club rio aspect). The pools and hot springs are incredible as is the children’s game room and niceties like a helpful essentials type store and free laundry accommodations. The food wasn’t what we hoped for - it was not terrible by any means - but just not up to the expectations given the VERY high price. The sushi was good and the restaurant down near club rio activities was quite good but that’s about it. The morning buffet was very mediocre and we made sure to leave the hotel for breakfast after trying it twice. The hotel pizza and non sushi dinner options were not enjoyable either. Again, not horrendous just not what we’d expect given all the other incredible aspects of the hotel and the cost of course. We will certainly return, we just know we will mostly eat downtown in La Fortuna. Otherwise, absolutely wonderful in every way

Authenticity & Character
Location
A bit hard to get to but AMAZING view and location
Staff
Amazing! Extremely friendly, helpful. Always smiling.
Cleanliness & Comfort
Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Replied on Mar 22, 2024
Dear Geoffrey, Thank you for your amazing review! For us at Serendipity Adventures in Costa Rica it is so nice to know our service as a local specialist for Kimkim is appreciated, and especially the personalized attention of our coworkers Alex and Willy.
We will love to help you plan another Costa Rica vacation in the near future, and serve you in country, so feel free to reach out any time and we will make sure Alex and Willy are assigned to your family.
In terms of the honest and...
Read more

Dear Geoffrey,

Thank you for your amazing review! For us at Serendipity Adventures in Costa Rica it is so nice to know our service as a local specialist for Kimkim is appreciated, and especially the personalized attention of our coworkers Alex and Willy.
We will love to help you plan another Costa Rica vacation in the near future, and serve you in country, so feel free to reach out any time and we will make sure Alex and Willy are assigned to your family.
In terms of the honest and detailed feedback of the hotel, it is also highly appreciated, and we will share the details with the staff of the Resort, so that they can use it in their efforts to always improve.

Pura vida,
Charlotte

The trip was amazing. The guides were knowle...
Costa Rica | Mar 10 - Mar 14, 2024

C
Carol W.
Harrison, NJ | Reviewed on Mar 21, 2024
The trip was amazing. The guides were knowledgeable and interesting. Monica was excellent.
The places picked with the help of Randall were great.
Our hotel, Volcano hotel spa and thermal experience room had tiny ants in the bathroom. Not so good.
The hotels in general were good. Helpful and accommodating.
Read more

The trip was amazing. The guides were knowledgeable and interesting. Monica was excellent.
The places picked with the help of Randall were great.
Our hotel, Volcano hotel spa and thermal experience room had tiny ants in the bathroom. Not so good.
The hotels in general were good. Helpful and accommodating.

Activity Reviews
Arenal Volcano Hike & Baldi Hot Springs & Dinner
Arenal Volcano Hike & Baldi Hot Springs & Dinner
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano - Mistico Hanging Bridges and La Fortuna Waterfall with lunch
Arenal Volcano - Mistico Hanging Bridges and La Fortuna Waterfall with lunch
Arenal/La Fortuna
Guides, Drivers and Staff
Transport
Coffee, Chocolate and Sugar Cane Experience
Coffee, Chocolate and Sugar Cane Experience
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Monteverde Cloud Forest Reserve Hike
Monteverde Cloud Forest Reserve Hike
Monteverde
Quality of Experience
I
Guides, Drivers and Staff
Transport
Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Mar 21, 2024

Hi Carol,

Thank you for taking the time to share your feedback about the trip that we organized for you and Peter in our country! We did share this with the Volcano Lodge Hotel, to let them know about the ants situation in your bathroom.

We hope to have the chance to welcome you again in the future.

Best,
Randall

I had such a great experience in Costa Rica. ...
Costa Rica | Mar 3 - Mar 12, 2024

Joyce
Joyce C.
San Mateo, CA | Reviewed on Mar 19, 2024
I had such a great experience in Costa Rica. Tachiz Travel was my local tour guide company who arranged all my transportation, hotels, and adventures. They did a great job and everything went well. My drivers: Oscar, Alex, Tony, and Bennie did great driving me from place to place on sometimes difficult roads. I loved the places that I stayed at: El Silencio del Campo, Aninga Lodge, and Trogon Lodge. The highlight of the trip had to be Tortuguero with my guide Miguel Circuito. He took me... Read more

I had such a great experience in Costa Rica. Tachiz Travel was my local tour guide company who arranged all my transportation, hotels, and adventures. They did a great job and everything went well. My drivers: Oscar, Alex, Tony, and Bennie did great driving me from place to place on sometimes difficult roads. I loved the places that I stayed at: El Silencio del Campo, Aninga Lodge, and Trogon Lodge.

The highlight of the trip had to be Tortuguero with my guide Miguel Circuito. He took me up and down the canals to see a wonderful collection of animals and birds. It was just fantastic!

And I got to see the Resplendent Quetzal at the Trogon Lodge, which was one of my goals for the trip!

I had a fantastic time and I will visit Costa Rica again.

Local specialist: Francisco Herrera