Kimkim Trip Reviews for Costa Rica

Reviews from actual kimkim travelers. We publish all reviews.
4.9
(107 reviews)
Read 107 verified reviews by travelers who booked their trip on kimkim.

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Osa peninsula luxury jungle adventure - 5 days, Costa Rica - Aug 5 - Aug 18, 2019

Traveler: ANDRE Z. - Local specialist: Carlos Rodriguez

carlos helped us and made our trip memorable, thanks
we had the trip of a lifetime

Symphony

Trip to costa rica, Costa Rica - Jun 10 - Jun 21, 2019

Traveler: Symphony S. - Local specialist: Mónica Meneses

Monica was a true gem! She made my first trip to Costa Rica a lifetime memory. She was always available when needed. She ensured I received the best customer service. The trip plan she suggested was exactly what I wanted!

Trip to costa rica, Costa Rica - Jul 31 - Aug 14, 2019

Traveler: Florence P. - Local specialist: Olman Romero

My trip has been amazing. Olman perfectly understood my expectations and organized it as well as I could have hoped. Strongly recommended.

Olman Romero profile photo
Olman Romero, local specialist, responded to this review:

Hi Florence!

Happy to hear that your trip was amazing, I hope you enjoyed each experience you had in Costa Rica.
Thanks for your feedback and we hope to see you again in the future.

Pura Vida!
Olman

Trip to costa rica, Costa Rica - Jun 26 - Jul 7, 2019

Traveler: Chris J. - Local specialist: Carlos Rodriguez

We couldn't have been more pleased with our trip. We took a 12-day family trip with 3 teenagers (18,16,13). All of our accommodations were perfect, from the hotels, the excursions, and the included meals. It was the perfect mix of adventure and fun with learning about the history of the country, the agriculture, and seeing all the plants and animals in their natural habitat. All of our drivers, guides, and excursion leaders spoke perfect English, and were so friendly and eager to tell us... read more

We couldn't have been more pleased with our trip. We took a 12-day family trip with 3 teenagers (18,16,13). All of our accommodations were perfect, from the hotels, the excursions, and the included meals. It was the perfect mix of adventure and fun with learning about the history of the country, the agriculture, and seeing all the plants and animals in their natural habitat. All of our drivers, guides, and excursion leaders spoke perfect English, and were so friendly and eager to tell us about their country. Highlights of our trip would be white water rafting on the Balsa River, ziplining in Monteverde, and the hot springs/thermal baths in La Fortuna/ Arenal volcano. The wildlife at the beach in Quepos was unreal- we saw sloths, monkeys, and iguanas daily on the ground of our hotel and around town. Carlos’ attention to detail was great and he checked in on us multiple times during our trip to make sure everything was perfect.

Carlos Rodriguez profile photo
Carlos Rodriguez, local specialist, responded to this review:

Hello Chris!
Greetings from Costa Rica ...
I just want to say thank you for join us and meet our beatiful Costa Rica. I hope you can return and explore more then.
Thank you for your feedback it is very important for us. Please do not hesitate in ask me in the future you have friends in Costa Rica know.
Pura Vida Amigo!!
Carlos.

Trip to costa rica, Costa Rica - Jul 18 - Jul 26, 2019

Traveler: Sarah C. - Local specialist: Adriana Prado

We made a fairly last minute decision to take our family of 4 to Costa Rica in July. Without enough time to research an itinerary, we are so glad we found kimkim online. Working with our trip planner, Adriana, was effortless and she planned a fantastic vacation for us!

Some comments on the service first. Adriana was extremely responsive. Using kimkim's messaging service, I received texts when she sent updates which allowed us to plan the trip very efficiently. We caught up by phone as well... read more

We made a fairly last minute decision to take our family of 4 to Costa Rica in July. Without enough time to research an itinerary, we are so glad we found kimkim online. Working with our trip planner, Adriana, was effortless and she planned a fantastic vacation for us!

Some comments on the service first. Adriana was extremely responsive. Using kimkim's messaging service, I received texts when she sent updates which allowed us to plan the trip very efficiently. We caught up by phone as well when a couple of quick decisions needed to be made and I was really impressed with her knowledge of the local hotels, restaurants and activities. While we were in Costa Rica, we reached out a couple of times just to let her know how great the trip was and, again, she responded immediately, making us comfortable that we could reach her if we had a problem.

We made a couple of decisions on activities, but for the most part Adriana planned our itinerary and her choices were excellent. We did at least 3 guided tours at popular local attractions which offer multiple guide options. Her resource choices were awesome - extremely knowledgeable and with great language skills (we are English-speaking with some Spanish skills). Her hotel choices also were excellent. We stayed in four places and it was clear at each stop that she knew the venues well and had taken our interests into consideration (pools, views, rooms together).

After speaking with Adriana, we decided not to rent a car. Given the number of times we moved, it made the transportation logistics important. Every transfer she set up showed up on time, the drivers and boat operator were efficient and professional and we were so happy in the end with our decision as the driving would not have been impossible, but challenging.

FInally, a few words about Costa Rica if you are considering it as a destination. We loved this country! The people are very friendly and the variety of activities, terrains and even weather is incredible. We were there during rainy season but even so really enjoyed the trip (if you go at the same time, bring a quality rain jacket and a quick dry shoe option). Highlights for us were the Selvatura Park in Monteverde and our tour of the Manuel Antonio National Park. If you stay in Manuel Antonio, consider La Mariposa - it's beautiful and the service is fantastic.

We definitely will use kimkim again - thanks again to Adriana and the team for giving us such a special experience!

10 days in costa rica - 5 unique itineraries, Costa Rica - Jul 15 - Jul 25, 2019

Traveler: Maritza P. - Local specialist: Adriana Prado

Our trip was AMAZING!!! UNFORGETTABLE! We told our Kimkim rep what we wanted to do and see and they took care of the rest....no issues whatsoever!!! Everything was soooooo well coordinated!! Thanks KIM KIM!!

Adriana Prado profile photo
Adriana Prado, local specialist, responded to this review:

Hello Maritza,

Thank you very much for your comments! I am happy to know that you enjoyed your trip in Costa Rica. Please contact us if you decide to travel again in the future. It will be our pleasure to assist you.

Sunny regards,
Adriana

Trip to costa rica, Costa Rica - Jul 21 - Jul 27, 2019

Traveler: Caroline M. - Local specialist: Randall Jiménez

Randall was fantastic from start to finish, his local knowledge and suggestions for tours and activities resulted in a fun filled 6 day itinerary as part of our family holiday to Costa Rica. The hotels, transfers and tours all went smoothly and communication throughout the booking process was clear and very easy.
Thank you Randall! We had a fantastic time and would recommend your services and KimKim to anyone looking to book a holiday to beautiful Costa Rica. Pura Vida!

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Dear Caroline,

I just want to thank you for your gentle comments. I am so glad to read that you feel very comfortable with the service that you received from us along the whole process.

It also makes me really happy that you, Daniel and your kids have had a great family vacation in Costa Rica and I hope that Harry has enjoyed his birthday celebration on board of the catamaran tour last Friday.

All the best to you and your family!

Randall

One week in costa rica : 5 unique itineraries, Costa Rica - Jul 21 - Jul 28, 2019

Traveler: Clarissa W. - Local specialist: Carlos Rodriguez

Carlos was always very responsive and a pleasure to work with. He had many good ideas for the trip, and most importantly, he chose a perfect guide and driver for our family trip. Our guide, Margarita, was a biologist who had a vast knowledge of bird, plant and wildlife, but she was also great with kids, making up various games and contests to keep them engaged. Enrique was also very knowledgable and accommodating to kids and my mom, who is 85 and couldn't participate in many of the... read more

Carlos was always very responsive and a pleasure to work with. He had many good ideas for the trip, and most importantly, he chose a perfect guide and driver for our family trip. Our guide, Margarita, was a biologist who had a vast knowledge of bird, plant and wildlife, but she was also great with kids, making up various games and contests to keep them engaged. Enrique was also very knowledgable and accommodating to kids and my mom, who is 85 and couldn't participate in many of the activities, so he often stayed with her. We had a wonderful time and learned a lot about the beautiful country.

Carlos Rodriguez profile photo
Carlos Rodriguez, local specialist, responded to this review:

Dear Clarissa,

I hope you have arrived well last Sunday!

I just want to say thank you for join us and meet our beautiful country, Costa Rica.

As I explained to you since the beginning we always try to provide you with our best. It was our pleasure having you and your family in Costa Rica, I know you had a Great vacations time, I appreciate your kind trip review and remember you have friends in Costa Rica now, Pura Vida!
Your Friend,
Carlos.

Trip to costa rica, Costa Rica - Jul 13 - Jul 23, 2019

Traveler: Garrett S. - Local specialist: Randall Jiménez

We just returned from an 11-day family vacation in Costa Rica and it was truly fantastic. We had a great balance of planned adventures and downtime that we used to explore on our own. The tours and hotels organized by Randall were all great, and I am so glad we decided to have an expert organize our itinerary instead of trying to figure it out ourselves. Below are the brief reviews of the major highlights of our trip:

Balsa River rafting with WAVE: 5/5. Fun river, great guide, great... read more

We just returned from an 11-day family vacation in Costa Rica and it was truly fantastic. We had a great balance of planned adventures and downtime that we used to explore on our own. The tours and hotels organized by Randall were all great, and I am so glad we decided to have an expert organize our itinerary instead of trying to figure it out ourselves. Below are the brief reviews of the major highlights of our trip:

Balsa River rafting with WAVE: 5/5. Fun river, great guide, great lunch. Wished it were longer!
Arenal Springs Resort: 5/5. Beautiful resort, nice rooms, nice hot springs, amazing breakfast.
Horseback/Waterfall: 5/5. Nice guide, great scenery, just the right length.
Arenal Hike + Tabacon Hot Springs: 5/5. Terrific guide, interesting history, saw red-eye leaf frog. Evening at hot springs was really relaxing, the buffet at Tabacon was just OK.
Sloth Tour: 3/5. Booked this on our own... seeing the first sloth was cool but after 2 hours they're kind of boring. Very nice restaurant stop at the end.
Car/Boat/Car trip to Monteverde: 5/5. Enjoyed practicing my Espanol with driver Hugo. Rough road, wouldn't want to drive this ourselves!
Hotel Ficus: 4/5. Nice room, lacked fan, restaurant was just OK, too pricey for dinner.
Twilight hike: 3/5. It was OK, but we got really wet and only saw bugs.
100% Aventura Ziplining: 5+/5. Whole family loved this! Tarzan swing at the end is a true test of courage.... just do it!
El Trapiche plantation tour: 5/5. Booked this on our own... very nice coffee/sugar farm tour with chocolate demo too, and tasty samples of everything.
Car trip to Manuel Antonio: 5/5. Private van, our driver Rafael was very friendly and took us to a great soda for lunch. And he stopped so we could see Croc Bridge - very cool!
Hotel Costa Verde: 5/5. Great location, spacious rooms, and plenty of monkeys!
Catamaran Cruise: 3/5. Nice day on the water, but the snorkeling is not really any good. Lots of hot, boring waiting before boarding the boat. We paid for the ship paparazzi photos and felt it was a ripoff for what we actually got. Lunch was decent, crew was friendly.
Espadilla Beach: 5/5. Great beach for relaxing and swimming. Rented cheap surfboards for the kids. Lots of monkeys here too!
Manuel Antonio National Park: 5/5. Beautiful, but prepare to get HOT and SWEATY. Lots of monkeys here.

Overall we had a great time and we could have never figured this all out without Randall. Thanks for the great adventures!

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Dear Garrett,

It is great to read your review about the trip and confirm that you and your family had a great time with the arrangements that we organized for you.

I really want to appreciate your detailed feedback about the hotels, transportation and activities that you experienced along the trip, including also those additional activities and extra services that you booked directly. It is very important for me to read your impressions and improve customer service to those travelers who... read more

Dear Garrett,

It is great to read your review about the trip and confirm that you and your family had a great time with the arrangements that we organized for you.

I really want to appreciate your detailed feedback about the hotels, transportation and activities that you experienced along the trip, including also those additional activities and extra services that you booked directly. It is very important for me to read your impressions and improve customer service to those travelers who are planning to travel with us in the future.

I wish you all the best to you and your family and when you are ready to plan your next vacation to Costa Rica, you know where to find me ;)

Best,
Randall

Best of costa rica - 14 days, Costa Rica - Jul 8 - Jul 21, 2019

Traveler: Peter M. - Local specialist: Randall Jiménez

The coordination of drivers, guides and various excursions worked well: the drivers and guides were personable, knowledgeable, courteous and punctual. The experiences were interesting too as these naturalists were able to spot hidden creatures in the murky waters or shadowy trees and shrubbery such as sloths, caymans, monkeys, parrots, snakes, frogs, millipedes and a variety of birds.

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Thank you Pete and Iringo for your comments, I appreciate your time sending you this review and we hope to have the chance to welcome you again in the near future and organize a new adventure.

Best,
Randall

Costa rica self-drive adventure - 14 days, Costa Rica - Jun 29 - Jul 16, 2019

Traveler: Alex F. - Local specialist: Adriana Prado

Adriana was absolutely great to work with! Our trip had a rocky start when a delay in our first flight caused us to miss our connecting flight to Costa Rica. That delay in turn made us miss our our first booked trip. Adriana and kimkim rearranged our whole schedule, rebooking hotels and tours. The following day when there was a nation wide truckers' strike, and we couldn't get to the east coast of the country, she rebooked everything all over again! I can't even imagine what we would... read more

Adriana was absolutely great to work with! Our trip had a rocky start when a delay in our first flight caused us to miss our connecting flight to Costa Rica. That delay in turn made us miss our our first booked trip. Adriana and kimkim rearranged our whole schedule, rebooking hotels and tours. The following day when there was a nation wide truckers' strike, and we couldn't get to the east coast of the country, she rebooked everything all over again! I can't even imagine what we would have done with out her. just thinking about trying to deal with that mess on our own was daunting. The rest of our 18 day trip went flawlessly and we are so thankful that we had someone help us through it. Gracias y Pura Vida Adriana!

Adriana Prado profile photo
Adriana Prado, local specialist, responded to this review:

Thank you for your nice comments about your trip. It is a joy for me to know that despite the inconvenience of your flight and the strike, you could enjoy your trip. It is our job to offer the best possible service in any circumstance and that in this way our clients can enjoy a beautiful holiday. It is very gratifying to know that you felt protected and well supported by us. :-)
I hope to receive you again in our country for a new adventure, I will be delighted to serve you.

Kind regards from Costa Rica,

Adriana

Costa rica adventure: whitewater, beaches & volcanos - 8 days, Costa Rica - Jun 22 - Jun 30, 2019

Traveler: Michele R. - Local specialist: Randall Jiménez

My son and I spent 9 days in Costa Rica during the last week of June. Randall did an exceptional job arranging all our excursions and hotel accommodations. Randall was also extremely responsive in answering any of my questions. The 2 day white water rafting trip down the Paquare River was great! We also really enjoyed the zip lining and hot springs in La Fortuna. The Costa Verde hotel was beautiful in Manuel Antonio and we enjoyed kayaking, snorkeling, and surfing. Every adventure was wonderful and I would plan my next vacation through Kimkim. Thank you for a very memorable vacation!

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Dear Michele,

Thank you for your comments about your last trip to my country, it really makes me so happy that you and Zachary have enjoyed your vacations and the arrangements that we made for you. I knew you would love the overnight rafting trip, it is amazing to spend the night on the banks of the Pacuare River in the middle of the rainforest :)

We hope to have the chance to welcome you again in the near future.

Best,
Randall

Costa rica adventure, Costa Rica - Jun 21 - Jun 30, 2019

Traveler: Mark K. - Local specialist: Olman Romero

Olman did a fantastic job arranging our trip to Costa Rica. We were very happy with the hotel recommendations as well as activities that were pre-arranged. Transportation was flawless. Various drop-offs and pickups were all right on time. I changed my plan mid trip , and Olman sent new itinerary within a few hours. Great job.

Olman Romero profile photo
Olman Romero, local specialist, responded to this review:

Hola Mark!

Thanks a lot for your feedback!
Great to know you had a good trip in Costa Rica, I hope you collected many memories to share with family and friends!

If you want to visit us in the future, do not hesitate in contact me, I will be more than glad to assist you!

Pura Vida!
Olman

Trip to costa rica, Costa Rica - Jun 10 - Jun 16, 2019

Traveler: Nik K. - Local specialist: Carlos Rodriguez

Carlos arranged an amazing trip for my family that captured all the best things about travel: opening hearts and minds, meeting new people and some great fun! I'd say that the trip included something for everyone, but it actually included everything for everyone. We all - myself, my wife and my 10 and 8 year old kids - loved rafting on the Balsa with Carlos T., a chocolate tour near Arenal with Katherine and surfing (or trying to, anyway) on Playa Blanca with Walter and Niels. Along the way... read more

Carlos arranged an amazing trip for my family that captured all the best things about travel: opening hearts and minds, meeting new people and some great fun! I'd say that the trip included something for everyone, but it actually included everything for everyone. We all - myself, my wife and my 10 and 8 year old kids - loved rafting on the Balsa with Carlos T., a chocolate tour near Arenal with Katherine and surfing (or trying to, anyway) on Playa Blanca with Walter and Niels. Along the way we managed some relaxation in the Arenal springs and some poolside chillin' in Papagayo.

Unexpectedly, the highlight of the trip may have been the afternoon before we left when Carlos himself came out to spend an afternoon with us in San Jose. We walked, ate and went to markets where we met some of the warmest and friendliest people you can imagine. Thanks Carlos, for sharing some of your amazing home town with us.

Carlos arranged a seamless trip. Every tour and transfer he arranged was with warm, friendly, and reliable guides. To a T, each was on time and ready to go. Carlos was immediately available by phone, text or WhatsApp throughout the trip.

The highest compliment was from my 8 year old who had tears in his eyes as we left, wanting to know when we could go back to Costa Rica and willing to give up his Nintendo Switch just to stay another day.

Thanks Carlos. Pura Vida!

Carlos Rodriguez profile photo
Carlos Rodriguez, local specialist, responded to this review:

Dear Nik,

Greetings from Costa Rica, Pura Vida Amigo!
I want to thank you and your loving and respectable family for sharing with me last evening in San Jose. I enjoyed it a lot.
Thank you for sharing a little of you with me, that has been my reward for you, remember that you will always have a friend in Costa Rica, have my contact and if someday you want to come just look for me as well as your friends as well they can do.
Thank you very much for this beautiful comment, thank you for taking... read more

Dear Nik,

Greetings from Costa Rica, Pura Vida Amigo!
I want to thank you and your loving and respectable family for sharing with me last evening in San Jose. I enjoyed it a lot.
Thank you for sharing a little of you with me, that has been my reward for you, remember that you will always have a friend in Costa Rica, have my contact and if someday you want to come just look for me as well as your friends as well they can do.
Thank you very much for this beautiful comment, thank you for taking your valuable time to write it.

I almost forgot and I want to make clear for you:
.. did you remember the type of pizza that I mentioned during the lunch? I do not know what I was thinking about, the type of pizza is a Baked pizza but in a clay oven, maybe next time we can go and try in Arenal.

Muchas Gracias Amigo y Pura Vida from Costa Rica!

Trip to costa rica, Costa Rica - May 18 - May 25, 2019

Traveler: Darren H. - Local specialist: Olman Romero

Olman was amazing responding to all my queries in a timely manner and changing things in the itinerary based on my daughter’s animal and wildlife requirements!

Our trip, while only 7 days, incorporated so many trips and places. We had an absolutely amazing time and pretty much saw most of the country’s animals in their natural habitats.

Absolutely stunning country and Olman’s help definitely helped us to make the most of our limited time there.

Thanks again!

Olman Romero profile photo
Olman Romero, local specialist, responded to this review:

Hi Darren,

I just can say thanks to you, it was a pleasure to assist you in all the special requirements to offer an unforgettable experience in Costa Rica.
I hope it was something special for you and your daughter, thanks for your good review.

Pura Vida!

Misha

Driving, sightseeing, Costa Rica - Jun 9 - Jun 14, 2019

Traveler: Misha M. - Local specialist: Adriana Prado

We enjoyed the whole trip and I just wish we could have extended our stay! From the transportation to the hotels and activities, Adriana made thiis trip really enjoyable for us. Thankyou Adriana and the rest of the kimkim staff :)

Adriana Prado profile photo
Adriana Prado, local specialist, responded to this review:

Hello Misha,

Thank you for your message and nice comments of your trip, I am very happy to know that all the services, hotels, transportation and activities were to your liking and that you had a great time in our country. :-) We hope to welcome you again in the future and organize a new experience for you.

Best,
Adriana

Wildlife & beaches in costa rica - 10 days , Costa Rica - May 3 - May 16, 2019

Traveler: Rosy F. - Local specialist: Randall Jiménez

I was impressed with the transport arrangements between and at destinations. People were there on time and were excellent drivers and this was arranged beautifully. The road to the Caribbean coast was not good and it was disappointing to see the lack of ongoing construction for what is an essential highway servicing the plantations and the North South link. This does no credit to the country and the government.

The Tortoguero experience was also excellent. Great hotel and a very good... read more

I was impressed with the transport arrangements between and at destinations. People were there on time and were excellent drivers and this was arranged beautifully. The road to the Caribbean coast was not good and it was disappointing to see the lack of ongoing construction for what is an essential highway servicing the plantations and the North South link. This does no credit to the country and the government.

The Tortoguero experience was also excellent. Great hotel and a very good guide. The poor little village has a lot to learn if it wants to attract tourists and to get them to spend money rather than just walk through. There is so much competition in the world now for destinations that governments, local authorities and towns need to at the very least get on board or not bother and retain their own lifestyle.

The Caribbean coast would have been good for two days- five was too long especially at that time of year when the rainy season is starting. I am fit and active but not into dope, reggae, cheap food and surfing which seemed to be what was on offer. The hotel staff were a little surly ( one waitress was nice) . Despite being one of the few guests staying I was put into a dark downstairs room with no view of the sea ( there were balcony rooms which would have made the stay so much better) and the TV did not work. Very two star and was a low point in Costa Rica which coloured my overall impression of the country.

Avenal was a great area and I enjoyed the short time there. San Jose is clearly a city making a go of it in a period of transition. The Holiday In staff also need to go on a hospitality course. Just a few smiles would be good. The person selling tours in the lobby doesn't know how to smile. Facilities good and great location.

All in all Costa Rica was interesting. I stayed there about 5 days too long and while others have raved about the wild life, some huge conservation efforts are required to make it as good as Nepal, India, Borneo, Africa and the South Pacific, all places I have travelled. I got the feeling the country ( not Randall and the Kim Kim team) over promises and under delivers and I am not making making enthusiastic recommendations to others to travel there.

Good luck.

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Hi Rosy,

Thank you for your email and feedback about your trip. It is very refreshing to have clients completely honest and with comments like the customer service that you received at the Aurola Holiday Inn, we will be on top of that right now, we are a small company in Costa Rica but something that proud us is that we take all the comments from our travelers very seriously and when we receive complains like these, we like to act immediately.

I am glad that you enjoyed the trip to the... read more

Hi Rosy,

Thank you for your email and feedback about your trip. It is very refreshing to have clients completely honest and with comments like the customer service that you received at the Aurola Holiday Inn, we will be on top of that right now, we are a small company in Costa Rica but something that proud us is that we take all the comments from our travelers very seriously and when we receive complains like these, we like to act immediately.

I am glad that you enjoyed the trip to the Arenal Volcano and to the Caribbean coast too, understood that perhaps fewer days for you there might be the best and that the hotel in Puerto Viejo de Limon didn't fill up your expectations.

Again, thank you for giving us the chance of having you with us.

Best,
Randall

Wildlife and beaches, Costa Rica - May 22 - Jun 1, 2019

Traveler: Charis M. - Local specialist: Randall Jiménez

My boyfriend and I are just back from the most amazing 11 days in Costa Rica. Randall was a great specialist - giving fantastic recommendations on where to go and what activities to do, based on the information we gave him. He also provided a number of different itineraries for us to choose from, and was v. flexible with our requests.

Everything was a highlight really, but the top highlights were:

Our guide Pierre from Canoa Adventures in La Fortuna, who took us on the Mistico Hanging... read more

My boyfriend and I are just back from the most amazing 11 days in Costa Rica. Randall was a great specialist - giving fantastic recommendations on where to go and what activities to do, based on the information we gave him. He also provided a number of different itineraries for us to choose from, and was v. flexible with our requests.

Everything was a highlight really, but the top highlights were:

Our guide Pierre from Canoa Adventures in La Fortuna, who took us on the Mistico Hanging Bridges and waterfall tour. He was a fountain of knowledge and spotted so many things that would have gone unnoticed if we had done the walk by ourselves. He also shared some great photos via whatsapp after the tour as he had a good camera.

Our 3D2N stay at Laguna Lodge, Tortuguero. Our guide Alex was really knowledgeable too, and on two boat safaris we saw a huge number of animals and birds. The food at the lodge was delicious too.

All transfers between places were comfortable and on time, and the restaurants where we were being picked up from for each leg of the journey were fantastic. Selvica even had a butterfly sanctuary out the back!

We also loved Le Cameleon, the hotel we stayed at just south of Puerto Viejo. While we were there we took ourselves to the Jaguar Rescue centre and saw some amazing creatures, and on another day rented bicycles and cycled down the coast to Manzanillo, where we had miles of beaches to ourselves. We also loved Punta Uva beach - totally breathtaking! Whilst staying there we saw sloths and toucans daily, as well as a yellow eyelash viper on a hike in Cahuita.

We cannot wait to come back to Costa Rica and will definitely book through kimkim again.

Thank you!

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Dear Charis,

How nice to confirm that you and Mark had a great time in my country and that you enjoyed the activities, hotels, and transportation that we arranged for you. The last part of the trip on the Caribbean coast sounds amazing, to rent a bike and explore the beaches nearby is always a good idea, Punta Uva is one of my favorite beaches in the country.

I hope this has been a birthday that you keep on your memories for a very long long time.

All the best!
Randall

Bryan

La fortuna & monteverde - 6 days, Costa Rica - Mar 27 - Apr 1, 2019

Traveler: Bryan M. - Local specialist: Olman Romero

Our Costa Rica trip was amazing! We had such a great time. The activities were well spaced out giving us time to explore in our downtime. The rides were perfectly structured so traveling was a breeze. The activities were so much fun.

The kayak was really fun. We really enjoy sport activities and it was so nice to get out on the water and view the volcano from another view. It was a bit windy that day but we were up to the challenge. Our guide Pedro was awesome. He showed us different birds... read more

Our Costa Rica trip was amazing! We had such a great time. The activities were well spaced out giving us time to explore in our downtime. The rides were perfectly structured so traveling was a breeze. The activities were so much fun.

The kayak was really fun. We really enjoy sport activities and it was so nice to get out on the water and view the volcano from another view. It was a bit windy that day but we were up to the challenge. Our guide Pedro was awesome. He showed us different birds and stories of the Volcano. Seeing all the birds in their environment was exciting. We even saw a beautiful macaw. After the kayak we had some fresh delicious fruit. Some of the best fruit we have ever eaten. Along the drive back they stopped on the side of the road to show us some animals. It was very exciting keeping our eyes up and looking for nature.

Horseback riding was really fun! It was a rainy day but we didn't mind. It was fun trotting along through nature. Along the ride to the waterfall we encountered some howler monkeys. That was quite the experience. The waterfall was huge and beautiful. So cool to feel the power of the water at the bottom.

The cooking class was so great! We learned a lot about the different plants that they grew on the farm. Drank some guaro and had a great time. The family that hosted it was so friendly and informative. The food we made was delicious along with the different meats they provided. When we left they even let us have some guaro for the rest of our trip. We enjoyed that every day until we left.

Our trip to Monte Verde Cloud Forrest was amazing! I have never had so much fun in my life. Despite me being scared of heights, the zip lining was exhilarating! Would 100% do it again! We felt safe the entire time and enjoyed meeting the people around us. We even ran into people that were from the same part of New York that I grew up in. Small world.

One thing we hadn't anticipated was all the animals that walked around. We must have fell in love with 5 different cats and dogs. They just roam around and are mostly ignored by the locals, but we couldn't help but give the little animals some love.

Would def book through kim kim again. We had so much fun and it was nice that everything was scheduled for us and all the hard work of the trip was taken care of.

Olman Romero profile photo
Olman Romero, local specialist, responded to this review:

Hi Bryan!

I am so happy to hear about you!
We are really happy you had an amazing trip in Costa Rica.
I appreciate very much your feedback of each experience you enjoyed.

Your feedback motivates us to continue doing our best, I hope to see you again for your next travel to Costa Rica!

All best, Pura Vida!
Olman

Classic costa rica: 7-day self-drive tour, Costa Rica - May 10 - May 17, 2019

Traveler: Vishal D. - Local specialist: Carlos Rodriguez

This was my first experience with booking a trip through Kimkim and I happy to say that it was an absolute pleasure. The website was very informative and extremely transparent. Their curated tours is an excellent starting place to plan and then customise a trip.

My expertise with Carlos was also fantastic. Carlos is extremely knowledgable and very cooperative. He really helped my customise my holiday down to the smallest details. He was very patient and helped my make several changes to... read more

This was my first experience with booking a trip through Kimkim and I happy to say that it was an absolute pleasure. The website was very informative and extremely transparent. Their curated tours is an excellent starting place to plan and then customise a trip.

My expertise with Carlos was also fantastic. Carlos is extremely knowledgable and very cooperative. He really helped my customise my holiday down to the smallest details. He was very patient and helped my make several changes to the plan over time. He was quick to reply back to all my queries, give proper feedback & suggestions and make the required changes quickly.

My entire experience with Kimkim and Carlos was great. I will highly recommend them both to any traveller.

Carlos Rodriguez profile photo
Carlos Rodriguez, local specialist, responded to this review:

Good morning Vishal, greetings from Costa Rica, Pura Vida!

Firstly I want to say thank you for visiting our lovely Costa Rica!

I'm so proud of your comments, It was my pleasure to provide you with my best.
I hope you always remember our country and I will be so glad to assist you in the future.

I hope you have a great Monday and Pura Vida!

Kind Regards,
Carlos

Nestor Vicente

Costa rica adventure trip, Costa Rica - May 11 - May 15, 2019

Traveler: Nestor Vicente D. - Local specialist: Carlos Rodriguez

Costa Rica Trip

Kim Kim Review
My wife and I are from California, and we decided to take a trip to Costa Rica. We were looking for an adventure trip that would involve enjoying the Costa Rican rainforest. KimKim made this trip happen! It was such a comfortable, stress-free, and convenient way to book all our travel arrangement in one convenient site!

As I never used KimKim before, I was doubtful that it was this easy to book an adventure. However, it was this simple. It was merely... read more

Costa Rica Trip

Kim Kim Review
My wife and I are from California, and we decided to take a trip to Costa Rica. We were looking for an adventure trip that would involve enjoying the Costa Rican rainforest. KimKim made this trip happen! It was such a comfortable, stress-free, and convenient way to book all our travel arrangement in one convenient site!

As I never used KimKim before, I was doubtful that it was this easy to book an adventure. However, it was this simple. It was merely chatting and emailing back and forth to brainstorm ideas of what we wanted to do with a Kimkim representative. Kimkim will assign a country expert to provide you with a real perspective of what activities, sights, and ideas are great or not or unrealistic.

The private tour was money well spent! After, agreeing with all the activities for a 5-day trip; lodging, lunch, and tickets were all included in the price. Danny greeted us, our driver for the majority of the trip, right outside the airport, with a clean and private van. He was excellent and very professional, knowledgeable, and safe.

Our first stop was downtown San Jose. We visited some sights and tried some Costa Rican cuisine. The next day traveled and hiked almost six waterfalls! The highlight was The Bajo del Toro waterfalls. Expertly guided by our tour guide Kenneth, we were able to get to the waterfalls safe and sound. For the next few nights, we stayed at El Silencio spa and hotel. A charming hotel situated in the heart of jungles of Costa Rica. It was an eco-friendly and environmentally conscious hotel. We loved our stay here! It was quiet, clean, beautiful, impressively well-maintained, but most of all while eco-friendly, it creatively integrates activities with the surrounding community.

For the 5-days, we were able to see six waterfalls, zip line, and aerial tram in the Braulio Carillo National Park.

I highly recommend using Kimkim. I know my wife and I would be using them again for our next adventure. Pura Vida!

Carlos Rodriguez profile photo
Carlos Rodriguez, local specialist, responded to this review:

Pura Vida from Costa Rica!

This is Carlos and I'm very happy for your comments and feedback experiences.

I hope you can remember this trip as one of your Best and I hope you can visit us again.

Muchas Gracias Amigo y Pura Vida from Costa Rica!

Trip to costa rica with claire , Costa Rica - Apr 27 - May 3, 2019

Traveler: Michael S. - Local specialist: Randall Jiménez

Randal did a great job communicating and organizing the itinerary.

I thought the experience was very good however the accommodations were somewhat underwhelming . Most of the resorts appeared to be about 20 % occupied which is indicative of the low season. I would not recommend the first hotel at all. They made no attempt to hide the fact that guests were eating breakfast in a cattle coral.

On the second day we were met by a tour guide named Chris. He was excellent. I could not... read more

Randal did a great job communicating and organizing the itinerary.

I thought the experience was very good however the accommodations were somewhat underwhelming . Most of the resorts appeared to be about 20 % occupied which is indicative of the low season. I would not recommend the first hotel at all. They made no attempt to hide the fact that guests were eating breakfast in a cattle coral.

On the second day we were met by a tour guide named Chris. He was excellent. I could not have imagined any better. He had a great depth of knowledge and humility. I hope you call him out and let him know that he made the trip well worth the time. He had knowledge by the broader economy that no other guide could match. We was wonderful.

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Hi Michael,

Thank you for your review and feedback about the trip I am glad you and Claire had a good time in the country.

I am sorry that you were not comfortable having breakfast at the cattle coral the hotel in Arenal conditioned precisely to keep that impression, actually the name of the restaurant there is The Stable.

As far as the activities, I will make sure to pass your review also to Chris, your guide during the hiking tour.

I hope to have the chance to welcome you again in the future.

Best,
Randall

Li

Trip to costa rica, Costa Rica - Apr 20 - Apr 28, 2019

Traveler: Li K. - Local specialist: Olman Romero

Olman did a perfect job booking an amazing week of holiday in Costa Rica for my husband and son and I. After providing Olman with the cities, the activities, and our budget, he came back with a schedule that fit everything. I was a little worried that I hadn’t yet received any confirmation from Olman one week prior to our departure but Olman reassured me there will be a schedule before our departure. Everything in Costa Rica was right on schedule, the car transport pickups were always 5... read more

Olman did a perfect job booking an amazing week of holiday in Costa Rica for my husband and son and I. After providing Olman with the cities, the activities, and our budget, he came back with a schedule that fit everything. I was a little worried that I hadn’t yet received any confirmation from Olman one week prior to our departure but Olman reassured me there will be a schedule before our departure. Everything in Costa Rica was right on schedule, the car transport pickups were always 5 minutes early to pick us up. The level of hotel and quality of tours exceeded our expectations. I would recommend Olman to anyone wanting a trip organizer for Costa Rica. Pura Vida!

Olman Romero profile photo
Olman Romero, local specialist, responded to this review:

Hi Li!

Thanks a lot for your review.
Great photos!The volcano looks amazing, I am really happy your family had a great time in Costa Rica, I hope you will visit in the future to continue discovering this amazing country.

Pura Vida!

Trip to costa rica, Costa Rica - Dec 12 - Dec 21, 2018

Traveler: Carolin B. - Local specialist: Randall Jiménez

Randall was just awesome!! He created a wounder full trip for me. I been never to Cosa Rica before but I know what I like and how I like to travel. I just gave him the Information About what I was Looking for, and he planned a perfect trip for me. I had his number and I could contact him while traveling when I had any Questions. I will book again with KimKim and if I go back to Cosa Rica I will book again with Rendall. My trip was About 10 Days Long and I saw so many sides of Costa Rica... read more

Randall was just awesome!! He created a wounder full trip for me. I been never to Cosa Rica before but I know what I like and how I like to travel. I just gave him the Information About what I was Looking for, and he planned a perfect trip for me. I had his number and I could contact him while traveling when I had any Questions. I will book again with KimKim and if I go back to Cosa Rica I will book again with Rendall. My trip was About 10 Days Long and I saw so many sides of Costa Rica (Volcano, Rainforest, Cloud Forrest, Beaches, Nightwalks, Mountains, Rivers and lots of animals).

If you never been there just give Randall Information what you are looking for and your Budget, and he will create you an individual Trip whit everything in what you love. I got exactly what I was Looking for and I can recommend Kimkim and specially Rendall to everybody. Thank you again for the awesome Trip!!!

Caro

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Hey Caro,

What a nice surprise to hear from you! I hope this year is treating you well.

Thank you so much for your feedback and gentle comments about the trip that we organized for you in December, it is great to read reviews like yours and confirm that you had a blast during your stay in my country and that you enjoyed what we organized for you Caro.

Let´s hope to have you again in our country in the future...all the best!

Randall

Costa rica - 7 - 10 days, Costa Rica - Apr 18 - Apr 26, 2019

Traveler: Leena M. - Local specialist: Carlos Rodriguez

We had one of the best trips. Hotels were all great and activities were perfect. Transportation was all planned very well and on time. Overall, we are very happy with our first Kimkim experience and will be using Kimkim for our future travels. Thank you very much.

Carlos Rodriguez profile photo
Carlos Rodriguez, local specialist, responded to this review:

Hello, Leena from Costa Rica, thank you for your positive comments about my trip plan prepared for you, as you know we will be more than glad to receive you in the future or just referred visitors form you as well, I hope you can visit us in the future again.
Cheers!
Pura Vida!

Costa rica family vacation - 6-day itinerary, Costa Rica - Apr 12 - Apr 21, 2019

Traveler: Joao M. - Local specialist: Adriana Prado

Adriana has been always of great support, before the trip. During the trip, however, she was mostly absent (perhaps due to the holiday season?).

During the trip, and on Adriana's absence, we got reactions via whatsapp from another member of the team (also called Adriana), who was, first, unaware of our location (we always had planned to go to Montezuma, and then take the ferry to Puntarenas; she left me me a voice message saying DO NOT take the ferry... to then say 'oh, I didn't know you... read more

Adriana has been always of great support, before the trip. During the trip, however, she was mostly absent (perhaps due to the holiday season?).

During the trip, and on Adriana's absence, we got reactions via whatsapp from another member of the team (also called Adriana), who was, first, unaware of our location (we always had planned to go to Montezuma, and then take the ferry to Puntarenas; she left me me a voice message saying DO NOT take the ferry... to then say 'oh, I didn't know you were in Montezuma, in which case you must take the ferry'); and, then, on the last day, just before heading back to the airport, told me I should take the car to the car rental agency instead of leaving it in the airport (as per the information in the voucher). I didn't have a problem with leaving the car there but I do have a problem with a travel agency associate telling me I should be the one calling the car rental and wait for them to answer back! So much for the value of hiring a travel agency...

On the catamaran trip, we got charged 1 extra child because the tour operator only had 3 children on the record (and I said multiple times it was always 4 children). I didn't complain, because Adriana went far and beyond to ensure we had a surprise birthday cake on board - and for that I'm very grateful, as my friend was not expecting that and felt very happy. Thank you.

Next time: if you have clients heading to the Santa Tereza / Montezuma area by car with kids, you should make sure they understand the roads pretty much everyone are gravel (not pavement), and there's only 1 gas station in the entire area.

Adriana Prado profile photo
Adriana Prado, local specialist, responded to this review:

Hello Joao,
Thank you very much for all your feedback. I heard from Adriana J. that she misunderstood your location at the phone. The Santa Teresa and Montezuma part of your trip was arranged on your own and that is the reason why it was not shown on Adriana's reports. We took immediate action to correct this in our reservations system. Regarding the car drop off, Adriana J. provided you with an audio that included the exact location of the car rental office by the Airport, so that you could... read more

Hello Joao,
Thank you very much for all your feedback. I heard from Adriana J. that she misunderstood your location at the phone. The Santa Teresa and Montezuma part of your trip was arranged on your own and that is the reason why it was not shown on Adriana's reports. We took immediate action to correct this in our reservations system. Regarding the car drop off, Adriana J. provided you with an audio that included the exact location of the car rental office by the Airport, so that you could enter it yourself correctly in your navigation app. We also took action on this since last week so that all vouchers show drop off locations instead of just the main Airport terminal.
I will immediately communicate with the catamaran company in order to find out what happened and will get back to you shortly.
Best regards,
Adriana Prado

Best of costa rica in 7 days: explore jungles, volcanoes and beaches, Costa Rica - Apr 22 - Apr 27, 2019

Traveler: Judith B. - Local specialist: Randall Jiménez

Guides Juan and Daniel at selvatura hanging bridges and frog pond in Monteverdi respectively excellent. Night walk not worthwhile too many people and too many groups and unsuitable terrain. Best of all was Manfred Garcia Leon at casa Corcovado - brilliant informative and endlessly patient - couldn’t recommend him more highly!
Overall accommodation all excellent and all drivers punctual except the one for night walk who was sent to the wrong hotel and after 45 minutes we were picked up in a... read more

Guides Juan and Daniel at selvatura hanging bridges and frog pond in Monteverdi respectively excellent. Night walk not worthwhile too many people and too many groups and unsuitable terrain. Best of all was Manfred Garcia Leon at casa Corcovado - brilliant informative and endlessly patient - couldn’t recommend him more highly!
Overall accommodation all excellent and all drivers punctual except the one for night walk who was sent to the wrong hotel and after 45 minutes we were picked up in a taxi to join the others. Don Juan coffee chocolate tour very interesting and worthwhile.
We loved Costa Rica and especially it’s people
Judy and john

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Hi Judy,

Thank you for your review of the trip. It is great that you have had a good time on your vacation and that you have enjoyed the areas you visited and the people you met.

We hope to have the chance to meet you again in the future.

Best,
Randall

Best of costa rica in 7 days: explore jungles, volcanoes and beaches, Costa Rica - Apr 13 - Apr 21, 2019

We had a great family spring break adventure vacation in Costa Rica. Yenyi was instrumental in planning all details from hotels, excursions, transfers between citis and local restaurant recommendations. Kids really enjoyed the hotels and excursions in:
> La Fortuna (Arenal) - hotsprings and coffee and waterfall tour
> Monteverde - nocturnal animal tour and hanging bridges and zip line
> Manuel Antonio - catamaran and snorkeling tour
with all the upfront planning and detailed itinerary, all... read more

We had a great family spring break adventure vacation in Costa Rica. Yenyi was instrumental in planning all details from hotels, excursions, transfers between citis and local restaurant recommendations. Kids really enjoyed the hotels and excursions in:
> La Fortuna (Arenal) - hotsprings and coffee and waterfall tour
> Monteverde - nocturnal animal tour and hanging bridges and zip line
> Manuel Antonio - catamaran and snorkeling tour
with all the upfront planning and detailed itinerary, all we had to do was show-up and follow the plan. Great way to enjoy the vacation and not worry about the logistics.

We will definitely work with Yenyi and the KimKim Team to plan our next vacation soon.

Yenyi Fu profile photo
Yenyi Fu, kimkim staff, responded to this review:

Thanks for the great review! Can't wait to help you with your next adventure with the family!

Kim

Trip to costa rica, Costa Rica - Apr 13 - Apr 20, 2019

Traveler: Kim S. - Local specialist: Sofía Kikut

We are so thrilled with our trip. The recommendations were exactly what we were looking for - from excursions to hotel choices. Corresponding with Sofia was easy, quick and she was very knowledgeable. We will definitely book with KimKim again. Thank you!

Trip to costa rica, Costa Rica - Mar 31 - Apr 7, 2019

Traveler: Nilesh M. - Local specialist: Adriana Prado

It was a great experience visiting Costa Rica. Very Beautiful country and very nice and friendly people. We as a family enjoyed a lot. Kids had lot of fun.

Adriana did awesome job in arranging and planning the trip. it was perfect.
I would recommend kimkim to everyone.

Adriana Prado profile photo
Adriana Prado, local specialist, responded to this review:

Hello Nilesh,
Thank you very much for such nice comments about your trip and our country. I am very happy to hear that you and your family enjoyed and that this trip fulfilled your expectations. It was a pleasure for me to serve you and I hope to help you again in the future if you decide to come back to Costa Rica. :-)
Best regards,
Adriana Prado

Costa rica family vacatioin, Costa Rica - Apr 11 - Apr 19, 2019

Traveler: Scott K. - Local specialist: Mónica Meneses

I liked the interface--communication was very easy and consistent.

Yenyi did a great job setting up the overall plan and activities in Costa Rica.

Monica coordinated the travel plans locally and solved a couple of minor problems along the way. Our rides were always on time for pickup, the drivers were cautious, and the drivers and guides were always friendly.

Our favorite activities were the float on Penas Blanca river, the hikes in Monteverde, and the tour of Manuel Antonio National... read more

I liked the interface--communication was very easy and consistent.

Yenyi did a great job setting up the overall plan and activities in Costa Rica.

Monica coordinated the travel plans locally and solved a couple of minor problems along the way. Our rides were always on time for pickup, the drivers were cautious, and the drivers and guides were always friendly.

Our favorite activities were the float on Penas Blanca river, the hikes in Monteverde, and the tour of Manuel Antonio National Park (and beach), though we also loved Campesina Vida farm and the chocolate tours!

We would suggest that the timing of the events should be more explicit. For example, we were scheduled for a tour in the morning and a tour in the afternoon. The planned pickup times were indicated, but the duration or return time was not consistently indicated. As a result, we were sometimes stressed about the transitions between activities and had to change clothes and/or devour a meal in very little time. We also missed one activity because our transfer took longer than planned. They were kind enough to offer to reschedule, but it just didn't work out for us. (I know that we asked to push back our early morning schedules because of the children, but we relied on your advice about how much flexibility there was.)

The hotels, Arenal Springs and Parador in Manuel Antonio, were both terrific. However, Los Pinos in Monteverde was really not ideal for us. The staff there was incredibly kind and helpful, but the cabin was just too challenging for a group of 6 that included 2 grandparents and 2 children. It was up a steep hill, cramped quarters, small and somewhat uncomfortable beds, poor water pressure in the showers, and no food options on the premises.

Lastly, it would be helpful if the roadbook included all the information in the kimkim trip summary. The two components have complementary information and it would be more useful if all the info could be available in one place.

Overall, I would be glad to use kimkim again, but would more carefully review the timing and other details before the trip.

Mónica Meneses profile photo
Mónica Meneses, local specialist, responded to this review:

Hi Scott,

Thank you so much for your review and helpful feedback. I'm glad that your overall experience was good and that you had great times with several of the activities we booked for you!

Concerning the activity you missed, I originally advised leaving earlier to avoid exactly this situation. As you insisted to delay it as much as possible, I managed to do it by still giving you some spare time in case of delays. Unfortunately, traffic can be quite unpredictable and it was out of my... read more

Hi Scott,

Thank you so much for your review and helpful feedback. I'm glad that your overall experience was good and that you had great times with several of the activities we booked for you!

Concerning the activity you missed, I originally advised leaving earlier to avoid exactly this situation. As you insisted to delay it as much as possible, I managed to do it by still giving you some spare time in case of delays. Unfortunately, traffic can be quite unpredictable and it was out of my hands to control this situation.

As per your comment of Los Pinos, we would have liked if you had informed us about your complaints during your trip. We would have looked for the best solution to make your stay in Monteverde as great as in the other hotels.

I would also like to let you know that we are working to improve our roadbook as we take seriously each comment you made and we agree that details like the ones you mentioned need to be more explicit.

We thank you again for your positive feedback and we'll be happy to have you again for another adventure in Costa Rica!

Best regards,
Mónica

Brett

Wildlife costa rica, Costa Rica - Mar 23 - Apr 5, 2019

Traveler: Brett F. - Local specialist: Randall Jiménez

Our tour of Costa Rica, organised by Randall through KimKim was perfect. Every area we visited and the local guides we used were fabulous and shared a great knowledge of their areas which made for a genuinely phenomenal experience. Our standout tour guide was Warner in Tortuguero who exuded a love for nature and the locale. He was approachable during every stretch of the time spent in Tortuguero and not just when his guided tours were on. Our stay in Monteverde was made greater with the... read more

Our tour of Costa Rica, organised by Randall through KimKim was perfect. Every area we visited and the local guides we used were fabulous and shared a great knowledge of their areas which made for a genuinely phenomenal experience. Our standout tour guide was Warner in Tortuguero who exuded a love for nature and the locale. He was approachable during every stretch of the time spent in Tortuguero and not just when his guided tours were on. Our stay in Monteverde was made greater with the stay at Grace and Renzo's B & B. Grace was such a fantastic host and gave superb advice on places to roam, visit and eat throughout the small town. She made what would have been a great leg of the tour into one of our favourite sections of the holiday. KimKim really excelled in their planning with every section of the vacation running smoothly and I wouldn't hesitate to recommend them to anyone travelling to Costa Rica.

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Hi Brett,

I want to thank you for taking the time to share your feedback about your trip to my country.

It is great that you have enjoyed all the activities that we organized for you and have learned also about our history and geography. I know we are very lucky to have such dedicated guides in our country like Warner, I will make sure to pass your comments to him and.

As far as Renzo and Grace in Monteverde, I don't hesitate to send people to this amazing couple because I know they... read more

Hi Brett,

I want to thank you for taking the time to share your feedback about your trip to my country.

It is great that you have enjoyed all the activities that we organized for you and have learned also about our history and geography. I know we are very lucky to have such dedicated guides in our country like Warner, I will make sure to pass your comments to him and.

As far as Renzo and Grace in Monteverde, I don't hesitate to send people to this amazing couple because I know they will take care of my clients every time and I can see that you were not the exception.

We hope to have the opportunity to welcome you again in the near future on a new adventure.

Best regards,
Randall

Family-friendly arenal and manuel antonio national park- 9 days, Costa Rica - Mar 29 - Apr 6, 2019

Traveler: Isabella A. - Local specialist: Randall Jiménez

If I'm being honest - I was skeptical at first. I'm typically the traveler who likes to book all my own hotels, excursions and transportation. However, I came across Kimkim online as I was planning my trip to Costa Rica and decided to send an initial message. I was partnered with Randall, who ended up playing a key role in making my trip to Costa Rica unforgettable! He was very patient and flexible as I customized the 9-day itinerary, with multiple iterations, and gave many recommendations... read more

If I'm being honest - I was skeptical at first. I'm typically the traveler who likes to book all my own hotels, excursions and transportation. However, I came across Kimkim online as I was planning my trip to Costa Rica and decided to send an initial message. I was partnered with Randall, who ended up playing a key role in making my trip to Costa Rica unforgettable! He was very patient and flexible as I customized the 9-day itinerary, with multiple iterations, and gave many recommendations for activities and places to see during my stay. We didn't have any hiccups during our stay and all drivers arrived on time. When we first arrived at the airport, our driver even provided us with a folder of our itinerary and all vouches required for the trip. The organization was impeccable! In addition, the activities were awesome and my mom and I had a blast! Some activities included: volcano hike, hot springs, hanging bridges, waterfall hike, ziplining, butterfly garden, guided hike through Manuel Antonio park + more. I highly recommend Randall to help you plan your trip if you are thinking of going to Costa Rica and want to experience as much as possible. I definitely plan on using the Kimkim service again. Thanks Randall!

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Dear Isabella,

First of all, I want to appreciate your comments and feedback about your trip, it really makes me really happy that you and your Mom could enjoy the trip from top to bottom, that is my goal every time someone contacts us interested in visiting our country and I am so glad you and your Mom have that feeling after your vacation.

Warm regards and thank you Isabella for trusting on us for the planning of your vacation.

Costa rica short trip, Costa Rica - Mar 30 - Apr 2, 2019

Traveler: Sunil P. - Local specialist: Lily Ulate

Overall we had a great trip to Costa Rica.
Our first 4 days of reservations were done by KIMKIM - Lily( Kim Kim guide).

Lily Ulate profile photo
Lily Ulate, local specialist, responded to this review:

Hi Sunil!

I am glad to see on your review that everything went great with the trip!

I appreciate your review and there is still much to see! We´ll be looking for your next visit on a near future!

Pura Vida!

Lily

Morag

Wildlife costa rica, Costa Rica - Mar 23 - Apr 5, 2019

Traveler: Morag C. - Local specialist: Randall Jiménez

We would like to thank Randall for his fantastic planning of our trip to Costa Rica. Everything went like clockwork from the transfers to and from the airport to the transfers between areas visited and the fantastic accommodation selected for us. All trips booked (which were many) were fantastic and showed how diverse Costa Rica is as a travel destination. The Ticos are warm, friendly and welcoming people and all went out of their way to make our holiday great.
I will have no hesitation... read more

We would like to thank Randall for his fantastic planning of our trip to Costa Rica. Everything went like clockwork from the transfers to and from the airport to the transfers between areas visited and the fantastic accommodation selected for us. All trips booked (which were many) were fantastic and showed how diverse Costa Rica is as a travel destination. The Ticos are warm, friendly and welcoming people and all went out of their way to make our holiday great.
I will have no hesitation in recommending your company and paticularly Randall for any persons planning a trip to Costa Rica.

The only suggestion I would make is on checking out in Manual Antonio we had to be out of our hotel at 11am and our transfer was at 2.00pm normally this would not be a problem but with the heat and humidity it would have been nice to have a later checkout or earlier transfer (we however did not see this a a negative in any way and did not reflect at all on our enjoyment of this holiday) it is merely a suggestion.

Thank you and Pura Vida

Morag and Brett

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Dear Morag,

How nice to hear from you after your trip to Costa Rica and read such great comments about your trip.

As I mentioned to Brett on his review about the trip, it makes me really happy that after all the work put into your vacation, you enjoy it and have the best impression right now of the service that you received from us and the people we work with, in each area you visited.

I also want to thank you for your feedback about the transfer on the last day from the beach back to San... read more

Dear Morag,

How nice to hear from you after your trip to Costa Rica and read such great comments about your trip.

As I mentioned to Brett on his review about the trip, it makes me really happy that after all the work put into your vacation, you enjoy it and have the best impression right now of the service that you received from us and the people we work with, in each area you visited.

I also want to thank you for your feedback about the transfer on the last day from the beach back to San Jose, we are a small company in Costa Rica and we take all the feedback from our clients very seriously because it is the only way to improve our service.

All the best to you and Brett in the future and Pura Vida!!!

Randall

Eco-adventure , Costa Rica - Mar 18 - Mar 26, 2019

Traveler: Julie C. - Local specialist: Randall Jiménez

Our recent 9 day tour to Costa Rica went off without a hitch! All the details were in place so that all our activities happened smoothly. We spent 2 days in San Jose going on a wonderful coffee plantation tour and visiting Peace Waterfall Gardens. Our Hotel Martino was located on the outskirts of San Jose, just 15 minutes from the airport, so we didn’t have to deal with all the traffic in San Jose.
Next we were off to a crocodile and bird tour on Rio Tarcoles, then on to Manuel Antonio... read more

Our recent 9 day tour to Costa Rica went off without a hitch! All the details were in place so that all our activities happened smoothly. We spent 2 days in San Jose going on a wonderful coffee plantation tour and visiting Peace Waterfall Gardens. Our Hotel Martino was located on the outskirts of San Jose, just 15 minutes from the airport, so we didn’t have to deal with all the traffic in San Jose.
Next we were off to a crocodile and bird tour on Rio Tarcoles, then on to Manuel Antonio staying at the Costa Verde Hotel enjoying all of its amenities, good food, and unbelievably beautiful views. We reached our final location after an hour long boat ride down the Rio Sierpe where we arrived at Drake Bay Lodge near Corcovado National Park on the Osa Peninsula. A day in the jungle seeing a tapir, a mangrove hawk, parakeets, coatis, and macaws, among other animals, made for an amazing first day in the Osa. After a delicious picnic lunch we hiked to a waterfall for a refreshing swim in its cool waters.
On our last day a beautiful ocean boat ride took us to offshore Cano Island where we snorkeled with a plethora of fish in the clear waters followed by a delicious picnic on a gorgeous beach. Costa Rica offers everything an active vacationer could want in a tropical environment.

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Hi Julie,

Thank you for the feedback about your trip with us last month. I am glad that you and your group were happy with all the arrangements that we coordinated for you and that everything worked as it was planned.

We hope to have the chance to hear from you again in the near future and welcome you to our country with a new group.

All the best,
Randall

Trip, Costa Rica - Mar 15 - Mar 25, 2019

Traveler: Deidre C. - Local specialist: Randall Jiménez

We used KimKim to arrange our first trip to Costa Rica and we were very, very happy how the trip was planned and coordinated through our awesome travel agent, Randall! We had such a great time hiking, biking, zip-lining, touring and had spa time as well and it was due to Randall who is amazingly knowledgeable and very nice and helped us to maximize our time in the country. He made us feel very comfortable with the planning from beginning to end. He was so responsive always- and even while we... read more

We used KimKim to arrange our first trip to Costa Rica and we were very, very happy how the trip was planned and coordinated through our awesome travel agent, Randall! We had such a great time hiking, biking, zip-lining, touring and had spa time as well and it was due to Randall who is amazingly knowledgeable and very nice and helped us to maximize our time in the country. He made us feel very comfortable with the planning from beginning to end. He was so responsive always- and even while we were in Costa Rica. Quite simply Randall made this trip easy to plan and fun, fun, fun!! We knew what we wanted to do and he planned it and he was very professional all the way through as well answering and handling all of our questions and needs. I now will use KimKim for all our travel needs!! Thanks again Randall for making our trip so much fun! I highly recommend him!!

Deidre Collins

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Thank you again Deidre for your kind comments, I am so glad you and Melanie had a good time in my country during your vacation and that you enjoyed all the services that we happily arranged for you.

I will be pleased to welcome you again in the near future on a new adventure that you want to take here, there are still many things to visit, see and do :)

Cheers and Pura Vida!!
Randall

Trip to costa rica, Costa Rica - Mar 20 - Mar 28, 2019

Traveler: Khaled S. - Local specialist: Adriana Prado

This was our first time to travel to Costa Rica and first time to try Kimkim.

We believe that our trip wouldn't have been as great if we didn't work with Adriana! She really was the hero of our trip!

Despite the short notice, Adriana delivered and amazing overall plan that made us enjoy Costa Rica to the fullest!

She was very great and fast in responding to our many requests and changes and was very accommodating of our demands.

We appreciated her help since we landed in the airport... read more

This was our first time to travel to Costa Rica and first time to try Kimkim.

We believe that our trip wouldn't have been as great if we didn't work with Adriana! She really was the hero of our trip!

Despite the short notice, Adriana delivered and amazing overall plan that made us enjoy Costa Rica to the fullest!

She was very great and fast in responding to our many requests and changes and was very accommodating of our demands.

We appreciated her help since we landed in the airport where we found the driver waiting for us outside, who later gave us a file that had all the detailed of the trip.

In summary, if you are traveling to Costa Rica, work with Adriana and you'll have a grunted fun and smooth travel.

Adriana Prado profile photo
Adriana Prado, local specialist, responded to this review:

Hello Khaled
I am very happy to hear such nice comments about your trip, I am very glad to know that your first experience in our country fulfilled your expectations and that you enjoyed each of the places you visited, it is my job to make people feel welcome and well taken care of while traveling with us. I hope to serve you again when you decide to have a second wonderful experience here in Costa Rica. Thank you again for your nice comments. :-)

Kind regards
Adriana

How kimkim trips work in costa rica, Costa Rica - Mar 8 - Mar 17, 2019

Traveler: Aletha H. - Local specialist: Mónica Meneses

Overall, the planning for the trip was done well. Monica was very good about answering questions and making changes as we did the plan. The activities were as expected.

It would have been helpful to have more information about what was involved in some of the activities. e.g. we arrived at Sky Park to find out that we were going on a 3-hour hike to the hanging bridges before the zipline. There was not a great deal to see on the hike. There was no time to eat before the zipline at... read more

Overall, the planning for the trip was done well. Monica was very good about answering questions and making changes as we did the plan. The activities were as expected.

It would have been helpful to have more information about what was involved in some of the activities. e.g. we arrived at Sky Park to find out that we were going on a 3-hour hike to the hanging bridges before the zipline. There was not a great deal to see on the hike. There was no time to eat before the zipline at 1:00, and 2 of our party were so tired or slightly ill that they didn't go. The ziplining was great for the 2 of us who went.

similarly, the instructions for what to bring could be clearer. It said to bring hiking shoes and a bathing suit for the river trip. We did not need either. Water shoes would have been better.

the tour to Manuel Antonio was well-done with an excellent guide. We were not quite prepared for the long wait to get into the park. Also, you might tell people to wear a bathing suit if they expect to swim. There is no place to change. The hike itself was great with lots of wildlife.

Mónica Meneses profile photo
Mónica Meneses, local specialist, responded to this review:

Hi Aletha,

I'm really glad you had a great experience in Costa Rica. It was definitely my pleasure to help you plan it and assist you during your stay here.

It's unfortunate that you didn't see much on the hanging bridges. Normally you can spot several birds, monkeys and reptiles, however, as they are in a natural reserve we can't guarantee this will always be the case as the animals are free to roam the whole area.

I absolutely appreciate your feedback on the trip planning details, it... read more

Hi Aletha,

I'm really glad you had a great experience in Costa Rica. It was definitely my pleasure to help you plan it and assist you during your stay here.

It's unfortunate that you didn't see much on the hanging bridges. Normally you can spot several birds, monkeys and reptiles, however, as they are in a natural reserve we can't guarantee this will always be the case as the animals are free to roam the whole area.

I absolutely appreciate your feedback on the trip planning details, it will definitely help me improve as a local specialist and help each traveler reach the best itinerary possible.

We hope you visit us again soon to explore new areas of this amazing country!

Kind regards,
Mónica

Trip to costa rica, Costa Rica - Mar 1 - Mar 9, 2019

Traveler: Nicole S. - Local specialist: Mónica Meneses

Monica helped us plan an absolutely amazing 10 day trip to Costa Rica for our anniversary. Her communication before and during our trip was excellent. The trip was truly perfect, from accommodations to activities-everything was top notch and exactly what we wanted had we planned it ourselves! We couldn’t be happier! Thank you so much Monica and Kimkim-we definitely plan to use your services again for our future international travels.

Mónica Meneses profile photo
Mónica Meneses, local specialist, responded to this review:

Hi Nicole,

I'm really happy that you had an amazing anniversary trip! It was my pleasure to help you put together the best itinerary for your trip here. I trust you created amazing memories and took beautiful pictures.

We hope to have you again in Costa Rica to explore new destinations!

Kind regards,
Mónica

Julie

Costa rica, Costa Rica - Feb 19 - Mar 12, 2019

Traveler: Julie D. - Local specialist: Sylvia Jurado

Sylvia and her team were Absolutely Fabulous Putting up with me when I was feeling anxious and my big suitcase BRILLIANT!!!!

Sylvia Jurado profile photo
Sylvia Jurado, local specialist, responded to this review:

Glad to know that you had a fabulous trip in Costa Rica and hope that you can return and explore other destinations in near future!

Trip to costa rica, Costa Rica - Feb 13 - Feb 19, 2019

Traveler: Angela R. - Local specialist: Olman Romero

Our trip to Costa Rica was expertly planned! We had some reservations about how to get around to different destinations and what logistically was possible to do within our travel dates. Olman our together a perfect trip that allowed for adventure, relaxation, all that you want in a vacation, but the best part is that we never needed to worry about any logistics about how to get to our destination, etc. it was all layed out for us, allowing us to truly be on vacation the whole experience. I would highly recommend working with Olman.

Olman Romero profile photo
Olman Romero, local specialist, responded to this review:

Hi Angela,

I am very happy you had an amazing experience in Costa Rica.
I appreciate your good comments about our work, I

Trip to costa rica, Costa Rica - Feb 9 - Feb 22, 2019

Traveler: Robert C. - Local specialist: Randall Jiménez

Overall, our trip to Costa Rica met our expectations, aside from a small number of issues.

First, the good news. Randall and the KimKim team did a great job of planning a nice itinerary, and the hotels and activities were very good. The people of Costa Rica were delightful, and we had a fun trip. We especially enjoyed the zip-lining and the white-water rafting. The toucans and monkeys at Tortuguero were awesome.

Now to the issues.

We had a miscommunication with Randall on the... read more

Overall, our trip to Costa Rica met our expectations, aside from a small number of issues.

First, the good news. Randall and the KimKim team did a great job of planning a nice itinerary, and the hotels and activities were very good. The people of Costa Rica were delightful, and we had a fun trip. We especially enjoyed the zip-lining and the white-water rafting. The toucans and monkeys at Tortuguero were awesome.

Now to the issues.

We had a miscommunication with Randall on the maximum luggage weight for our internal flights. We thought the 40 lb limit was just checked luggage and that we could also carry on up to 10 additional lbs. The reality was that 40 lbs was the total weight limit, including both checked and carry-on luggage. So, we ended up having to pay for extra weight on all internal flights. Also, the airline, SANSA, told us that several tour operators had special arrangements to allow for extra weight, but that our operator was unknown to them, so we felt let down by this situation. This was not a huge issue, but it was a hassle, and could have been avoided, we feel. We did have an e-mail exchange with Randall about weight limits prior to our trip, but as far as my e-mail record shows, my question about total weight was not clearly answered.

Second, on the morning/afternoon of February 14, KimKim had planned for us to have a tour of the Hanging Bridges and La Fortuna Waterfall, plus lunch. The lunch turned out to be at the same restaurant as the dinner they had planned the night before, and it would have been nice to have a different restaurant for variety. But the real issue was that KimKim had planned for us to have a second tour that day, starting at 3:10 PM: a hike to the base of Arenal. We were really looking forward to this second event, but the problem is that by the time we had finished lunch and got back to our hotel from the first planned activity, it was almost 5 PM! Aside from being too tired from the active morning events to do a hike to Arenal, we were way too late for the second event. So, we felt that they had tried to cram in too much on this day, and it was impossible to have both excursions. The bottom line is that this day was not well thought out and we had to miss a planned (and I assume, paid-for) excursion.

Third, I want to mention that several of the planned activities during our trip involved being picked up and dropped back off by busses that made the rounds to several hotels and thus were filled with many people requiring multiple stops that take a lot of time. It would have been nice to have had private cabs or other transport so we didn't have to wait for other people (both pick-up and drop-off) at other hotels. Although we were always ready early for pick-ups, other guests were late, and so the entire bus-load got delayed. Not fun.

Finally, the KimKIm description of the food tour in San Jose was way off: the food courses that we got were far fewer that described, and we were all hungry after the tour. For examples, the description we were provided by KimKim (and which we got before deciding to purchase this tour), said we would "..try a Costa Rican-style hamburger made with delicious homemade tomato and achiote bread." We did not have a hamburger at all during our tour. Additionally, we did not have a guaro tasting nor any sangria as described in the detailed itinerary. We even asked about the sangria and the guide said that would cost extra. There were other differences as well. Our guide did tell us that he was anxious to get home for a big soccer match that evening, so perhaps we got a shortened version of the tour, and we were too tired from our international flight that morning to push back. But since this was supposed to be our dinner, we missed out on most of the food we were expecting! Our guide was nice and informative, but the tour was certainly far less than what was described.

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Hi Robert,

It is good to hear from you and read your review about the trip you made. I appreciate all your comments and feedback, which is the best way to improve our service.

I want to apologize for the bad experience on the tour that you had on Day 1, the description that we offered you is the same description the tour operator includes on their website, so I will make sure to find out with them why they didn't offer what they sell.

And for the activities on February 14th, the hanging... read more

Hi Robert,

It is good to hear from you and read your review about the trip you made. I appreciate all your comments and feedback, which is the best way to improve our service.

I want to apologize for the bad experience on the tour that you had on Day 1, the description that we offered you is the same description the tour operator includes on their website, so I will make sure to find out with them why they didn't offer what they sell.

And for the activities on February 14th, the hanging bridges tour and La Fortuna Waterfall tour has a duration of 5 hours including lunch and drop off in your hotel, so I don't understand how you arrived at the hotel until 5:00 pm that day when you supposed to be back at the hotel at 1:00 pm at the latest, and give you then enough time to rest and get ready for the 3:10 pm tour, that is the logistics that we use always for these mixed tours.

I am glad that despite those small things on your trip, you and your party had a good time in my country and we hope to have the chance to see you again in the future.

Best,
Randall

Trip to costa rica, Costa Rica - Mar 1 - Mar 10, 2019

Traveler: Celeste T. - Local specialist: Randall Jiménez

We spent 9 days in Costa Rica. This was our first visit. Randall at Coast to Coast Adventures and kimkim helped me customize the trip so we got to experience a bit of everything- city, volcano, rainforest, and beach.
We considered renting a car and doing the driving ourselves. I am so glad that Randall gently advised us to go with a driver, instead. The roads can be pretty rough.
Randall arranged all the accommodations, and we received a booklet of vouchers upon arrival for all the hotels... read more

We spent 9 days in Costa Rica. This was our first visit. Randall at Coast to Coast Adventures and kimkim helped me customize the trip so we got to experience a bit of everything- city, volcano, rainforest, and beach.
We considered renting a car and doing the driving ourselves. I am so glad that Randall gently advised us to go with a driver, instead. The roads can be pretty rough.
Randall arranged all the accommodations, and we received a booklet of vouchers upon arrival for all the hotels and activities, as well as a clear printed itinerary. Things were very well organized, and the drivers were all terrific. Every one of them showed up on time and gave us some great info about Costa Rica as well as more practical advice, such as where to eat.

We stayed at 4 different hotels. With the exception of one of them, they were lovely and comfortable. Even the sub-par hotel had a very friendly and helpful staff.

We did some hikes, visited the fabulous Tabacon Hot Springs, and went zip-lining for the first time. It was an amazing experience. The young guys at the Selvatura zip line were absolutely terrific. They calmed my jitters with their great instruction and terrific sense of humor. I felt perfectly safe, and the view was AWESOME!

Manuel Antonio National Park exceeded my expectations. I was concerned that it would be touristy and crowded. It certainly is a huge tourist attraction, and for good reason. The well maintained trails through the park make for a great way to see some fascinating wildlife. It is definitely worth it to go with a guide. And the beach at the park is fabulous. The crowds dissipate after a short while, and it is just a beautiful place to be.

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Dear Celeste,

Thank you so much for your review. It makes me happy that you and the Schicks have had a good time during your stay in my country.

You had the chance to do some of the highlights in each area you visited and I am glad you enjoyed so much each of them.

We hope to welcome you again in the future and organize a great new adventure in some other areas of Costa Rica.

Best,
Randall

Trip to costa rica, Costa Rica - Feb 25 - Mar 2, 2019

Traveler: Cris K. - Local specialist: Carlos Rodriguez

The trip was for the most part very good. We were met upon arrival and taken to our overnight hotel in San Jose.

The private transfer (drive) to our main destibation point, Arenal, was great, the driver/guide (Jorge) suggested that we could visit a coffee plantation on our way and we took him up on that idea. It was great! (Dona Estate). We also stopped at La Paz Waterfall Gardens, and that was also great! Beautiful place, well worth the visit.

At Arenal, we did many things that had been... read more

The trip was for the most part very good. We were met upon arrival and taken to our overnight hotel in San Jose.

The private transfer (drive) to our main destibation point, Arenal, was great, the driver/guide (Jorge) suggested that we could visit a coffee plantation on our way and we took him up on that idea. It was great! (Dona Estate). We also stopped at La Paz Waterfall Gardens, and that was also great! Beautiful place, well worth the visit.

At Arenal, we did many things that had been planned as part of the trip. We did a Skywalk hike that included ‘hanging and suspension bridges and saw some wildlife. We later went on a pretty excited zip line through the mountains and valleys. We hiked close to the foot of Arenal Volcano and learned about the history of it. We kayaked on Arenal Lake next to the volcano. We went to a hot springs, which was wonderful and where we soaked our tired muscles.

Meals were also very good. We ate at one of our hotel’s (Arenal Volcano Inn) restaurants several times, as well as at Don Rufuno’s in the town of La Fortuna.

The only things that were not so great were internet connectivity in our hotel in Arenal (we had to go to the lobby and restaurant to get connected) and communication with our activities planner Carlos (We had some miscommunication and some activities had to be rescheduled). We had requested to stay at a hotel with a hot springs in Arenal, but didn’t get it. We wanted to spend more time at some hot springs, but had just one evening during our stay. Finally, we were a little disappointed with the lack of friendliness on the part of the guides working for Eco Terra. We did several things with them, including a trip to a waterfall in La Fortuna and private transfer (drive) back to San Jose from Arenal. They were a bit dismissive of us and did not interact with us much.

That said, Carlos was very professional in trying to arrange our (many) requests. But perhaps in future he could drop Eco Terra. The other companies (Sky Adventures, Adventuras Arenal) were great.

Best,
Cris

Carlos Rodriguez profile photo
Carlos Rodriguez, local specialist, responded to this review:

Greetings from Costa Rica Cris!

Thank you so much for this feedback, I really appreciate and I will take care of it.

Thank you for visiting us, it was my pleasure having you in our country.

Pura Vida Amigo!
Carlos

Casselle

Costa rica, Costa Rica - Feb 15 - Feb 26, 2019

Traveler: Casselle L. - Local specialist: Adriana Prado

It was the perfect trip! I was amazed at how well organized it was. I felt really safe and taken care of. We got to see so much of Costa Rica with limited amount of time. Thank you!

Adriana Prado profile photo
Adriana Prado, local specialist, responded to this review:

Hello Casselle,

Thank you for your nice comments. I am so happy to hear this trip fulfilled your desired expectations and that you and your family felt safe and well attended throughout the trip. I am so glad to hear that you enjoyed the locations and nature from my beautiful country. :-)
If you decide to visit again Costa Rica in the future, it will be my pleasure to help you to organize a new great experience.

Best regards,
Adriana

Chris

Best of costa rica in 7 days: explore jungles, volcanoes and beaches, Costa Rica - Feb 22 - Mar 2, 2019

Traveler: Chris W. - Local specialist: Olman Romero

So first off, thanks to Olman for his great service. The trip that was planned definitely met our expectations. Below is our point by point review:

Arrival: all good, driver was able to accommodate all of us even though one flight was quite delayed. Overnite stay in the Radisson was fine as well. Early pick-up and xfer to La Fortuna went very smoothly.

La Fortuna/Arenal: Casa Luna was VERY nice, the staff super friendly and helpful. A little far from the center of town but still we enjoyed... read more

So first off, thanks to Olman for his great service. The trip that was planned definitely met our expectations. Below is our point by point review:

Arrival: all good, driver was able to accommodate all of us even though one flight was quite delayed. Overnite stay in the Radisson was fine as well. Early pick-up and xfer to La Fortuna went very smoothly.

La Fortuna/Arenal: Casa Luna was VERY nice, the staff super friendly and helpful. A little far from the center of town but still we enjoyed our stay there. The tour of Arenal was fine as well. We organized another outing the following day thru the hotel.

Monteverde: Xfer to Monteverde by car-boat-car the next day was fine as well. The replacement hotel was adequate but nowhere near the standard of the Casa Luna or La Mariposa, so we were glad it was only a one nite stay. The ziplining was fantastic though wet. We skipped the tour afterwards as we did something similar on our own the previous day after our arrival. As a result, we left earlier than planned and Olman was great in helping with that change. The xfer the following day to Quepos was fine as well, the driver very helpful and stopped off at the crocodile bridge for us.

Quepos: La Mariposa was easily the hilite of the stay hotel-wise. Great rooms, great views, great food (great French-trained Costa Rican chef). Super friendly staff. The day after our arrival we went to Uvita to dive. The club was super well organized, the staff very well qualified, high quality equipment. Having said that, this is a dive organization for beginner divers. So they were not really equipped to deal with experienced divers with computers that needed to be installed (a bit our fault as well as we should have had our own tools to do that – but we did not expect that the center would not have the tools either – somewhat surprising). The boat ride out to/back from to Isla del Caño was really fun and the island lovely. The two dives, however, were average at best. The usual marine fauna which is always nice but the flora was non-existent – a very degraded underwater environment, comparable to the Mediterranean but clearly lacking when compared to places such as the Red Sea, Rangiroa or Indonesia. We would not recommend this activity to intermediate and above divers. Plus we found out the there was a dive club at the Quepos marina, not sure if the dives were any better but it would have saved us the 2-hour transit to Uvita.

The rest of the stay at La Mariposa was great. We organized a tour of Manuel Antonio the last day and that was very nice. We made some last-minute changes which appeared to give Amazilia Travel a few problems: we switched the return to San Jose from 10:30 to 11:00, no problem there. But we changed my return as follows: instead of returning to SJ with the other two, I decided to stay at La Mariposa one more nite and xfer to SJO the following pm via air. We asked Amazilia to make this change, but it seems to have been too much: the SJ hotel resa and city tour were cancelled (we assume), the air travel from Quepos to SJO was handled fine, but Amazilia forgot to book an extra nite at La Mairposa or book xfer from the hotel to the Quepos airstrip. Oops. Fortunately it was not an issue and I managed to do everything on my own (although the airport xfer was done in extremis). Then there is the matter of cost: the extra nite at La Mariposa was paid directly by me so no issue there. But the flight to SJO was $65 and the xfer to the Quepos airstrip was $20. Perhaps I have missed something there but that would appear to a less costly initiative than staying overnite in SJ and then taking an all-day city tour. So you may want to have someone look into that.

Overall, an extremely enjoyable experience, and we would definitely recommend kimkim to others. Thanks again.

Chris Welton

Olman Romero profile photo
Olman Romero, local specialist, responded to this review:

Hi Chris,

Thanks a lot for your feedback it is very important for us to know how your experience was in Costa Rica.
Happy to hear that hotels, tour and transfer were fine and according to your preferences.
I just want to clarify the details in regards your additional stay at La Mariposa Hotel. Jeef said that you will pay the extra night on site.

Regarding the local flight price is not $65, it was $135 and the cost of the transfer $20
So, since the supplier did not apply any cancellation... read more

Hi Chris,

Thanks a lot for your feedback it is very important for us to know how your experience was in Costa Rica.
Happy to hear that hotels, tour and transfer were fine and according to your preferences.
I just want to clarify the details in regards your additional stay at La Mariposa Hotel. Jeef said that you will pay the extra night on site.

Regarding the local flight price is not $65, it was $135 and the cost of the transfer $20
So, since the supplier did not apply any cancellation fee, we include the transfer OUT from La Mariposa to the Quepos airstrip and the local flight. with that money we cover the other two services.

Situation was explained to Jeff on our conversation, I assumed you saw the messages, may be you missed them when he, (Jeff) and I, were talking about the changes.
Please check the conversation, there you will find the sentence where I explained what we cover the differences cost.

Thanks a lot for your feedback, It help me to continue making my best!

Pura Vida
Olman

Trip to costa rica, Costa Rica - Feb 10 - Mar 1, 2019

Traveler: Scott B. - Local specialist: Sylvia Jurado

When my family decided we wanted to visit Costa Rica we were at lost to where to go and what to do until we discovered kimkim and decided to try it out after reading some very positive reviews. It was a great tool to use and it made paying for our trip very easy and I plan to use it again for future travel as it really is a great way to connect with a local expert in the country you plan to visit. They do not bombard you with tons of emails and when they send email they have some very... read more

When my family decided we wanted to visit Costa Rica we were at lost to where to go and what to do until we discovered kimkim and decided to try it out after reading some very positive reviews. It was a great tool to use and it made paying for our trip very easy and I plan to use it again for future travel as it really is a great way to connect with a local expert in the country you plan to visit. They do not bombard you with tons of emails and when they send email they have some very interesting ideas for travel in unique places.

Sylvia with Horizontes Travel was our Costa Rica specialist and she was able to craft an amazing trip four our family. She patiently worked with us until we had an itinerary that was what we wanted. She also called us a few days into our trip to make sure everything was ok and we had contact information to call Horizontes if we needed anything. There was a little problem with an incorrect pick-up time and Horizontes paid for our supper one night. Having not used kimkim and an out of country specialist we were a little nervous but from the time we arrived in Costa Rica we were blown away by the custom trip and we felt like royalty from the moment we arrived at the Liberia airport. We were greeted by a company representative who took us to our private transport with a welcome package and snacks and drinks for our voyage to Monteverde and the Fonda Vela Hotel which had a great buffet village and stunning views looking down to the gulf of Nicoya. The personal guided walk through the Children's Eternal Rainforest was very good and our guide Marcella with Ocotea tours was very knowledgable and we managed to see and learn about many of the cloud forest treasures. Another highlight was zip lining and the hanging bridges through the cloud forest with Sky Adventures. Next we went to Manuel Antonino and stayed at the Costa Verde Hotel with outstanding views of the national park and its beaches. We had a fantastic guided tour of Manuel Antonio park with Iguana Tours and our guide Andry was absolutely amazing, his passion for his work and skill for finding wildlife and talking up the treasures was awesome. From Manuel Antonio we went to Arenal La Fortuna and stayed at the Arenal Manoa Hotel. A little isolating location if you didn't have your own vehicle but views of the Arenal Volcano were amazing and the grounds of the hotel were gorgeous. Highlights were to the Rainforest Chocolate experience and the guide Chapo was very funny and informative. Rafting the Balsa river with Wave rafting and our boat guide Horacio was very fun afternoon and a highlight. Canyoning with PureTrek canyoning was excellent and the staff helped my youngest daughter calm her fears of rappelling so that she had a fantastic time. We went to Rincon de la Vieja and stayed at the Hacienda Guachipelin and we did the 1 day adventure pass with horse back riding, river tubing, zip lining a canyon and finishing with a soak in volcanic hot springs. The staff for the adventure were excellent and we had guided tour of butterfly gardens and serpentarium. We capped off our 20 day visit to Costa Rica at the fantastic Tamarindo beach and stayed at the amazing Tamarindo Diria Beach resort.

All of our transportation to the different areas we visited were with very safe and conscientious drivers. The transportation was always on time. The vehicles were spotlessly clean and the drivers would usually point out points of interest and stop when asked. Rene from Jacamar Naturalist Tours was a great ambassador for Costa Rica explaining interesting things about Guanacaste province and life in Costa Rica.

We thoroughly enjoyed our trip to Costa Rica and we couldn't be happier with the personalized trip that Sylvia created for us and I would highly recommend her to anyone looking to travel to Costa Rica and I am trying to get my parents to plan a trip through her for next year.

Sylvia Jurado profile photo
Sylvia Jurado, local specialist, responded to this review:

Hola Scott!

Thank you so much for your detailed feedback and feel VERY happy to learn that your family enjoyed all the activities and the suggested hotels where you stayed during your trip!

I would love to assist you with your parent´s trip in a near future!

Pura Vida!!!

Trip to costa rica, Costa Rica - Feb 26 - Mar 1, 2019

Traveler: Chris K. - Local specialist: Mónica Meneses

We really enjoyed Monteverde forest walk and zip lining. The sloth trial was amazing and the guide there was super knowledgeable but low key. Traffic was horrendous, so hats off to our drivers who dealt deftly with the mayhem.

Mónica Meneses profile photo
Mónica Meneses, local specialist, responded to this review:

Hi Chris,

Thank you for your comments, they really help us grow as local specialists. We're really glad to know that you enjoyed your visit to Monteverde and the sloth trial. I'm sorry you had to deal with traffic during your trip, this situation might be stressful but is frequent when you stay in a capital.

We're happy that you had an overall great experience in Costa Rica and we hope that you visit us any time soon!

Best regards,
Mónica

Natural and cultural, Costa Rica - Jan 28 - Feb 2, 2019

Traveler: susanne m. - Local specialist: Olman Romero

The trip conformed well to what I had desired to do. the hotel accommodations were good, the shuttle buses were exactly on time and took me to where I needed to go. All in all I was very pleased with the service.

Olman Romero profile photo
Olman Romero, local specialist, responded to this review:

Hi Susanne,
Thanks for your feedback.
I am very happy you had a very nice experience in Costa Rica. It was my pleasure to help you with your trip to.
I hope you can recommend us to friends and family!

Pura Vida

Costa rica self-drive adventure - 14 days, Costa Rica - Feb 8 - Feb 17, 2019

Traveler: Nan T. - Local specialist: Randall Jiménez

We spent two weeks traveling around to multiple areas in Costa Rica. Randall helped us with a tremendous itinerary enjoying different climates and activities along the way. Some of the recommendations for dining were expensive and we didn't go to them as there were many choices available in each town. Beware the tour to Osa Pennisula is very remote, don't compare the accommodations to your standards! Drake Bay has only had electricity since 2007 and building codes are something they are not familiar with. That said, it was perfect and unspoiled.

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Hi Nan,

I appreciate your email and feedback and to confirm that you enjoyed the vacation that we all put together.

Costa Rica is a small country but with many options for restaurants, I am glad you found some other good options where to enjoy our cuisine.

It will be great to have you again some other time in the future, there are still many other areas to explore here.

Best,
Randall

Trip to costa rica, Costa Rica - Feb 10 - Feb 17, 2019

The trip was marvelous. Yenyi was very responsive, attentive and made a real effort to understand what we were looking for and arrange it for us.
Our particular favorites were the all day ride through the countryside around Monteverde with Horse Trek Monteverde. Flavio, who rode with us, was friendly and informative and pleasure to spend the day with. The owner, Marvin, was very generous in showing us the stable and his horses at the beginning of the day. He is a skilled, knowledgeable,... read more

The trip was marvelous. Yenyi was very responsive, attentive and made a real effort to understand what we were looking for and arrange it for us.
Our particular favorites were the all day ride through the countryside around Monteverde with Horse Trek Monteverde. Flavio, who rode with us, was friendly and informative and pleasure to spend the day with. The owner, Marvin, was very generous in showing us the stable and his horses at the beginning of the day. He is a skilled, knowledgeable, passionate, charismatic horseman and was incredibly fun to talk to. And, the country side was magnificent!
Another highlight was a rafting trip in the tenerio area which was super fun with a great guide.
With one small exception which was quickly remedied, all of the plans and pick ups worked perfectly.
Thanks, Yenyi!

Best of costa rica in 7 days: explore jungles, volcanoes and beaches, Costa Rica - Feb 15 - Feb 22, 2019

Traveler: Douglas A. - Local specialist: Sofía Kikut

There was an issue with one of our excursions in Monteverde where the sky adventures park never received the reservation from desafio tour company and we had to reschedule the tour, which was a little disappointing

Sofía Kikut profile photo
Sofía Kikut, local specialist, responded to this review:

Hi Douglas,

Thank you for your review and your comments, they help us a lot in our process of choosing the best service partners! As I mentioned, this was the very first time something like this happened to us! Thankfully our colleagues from the Desafío company were quick to contact us and proposed immediately the next tour just one hour after the original tour was scheduled. I really hope this inconvenient didn't interfere with your overall trip and that you still had a lot of fun! It was... read more

Hi Douglas,

Thank you for your review and your comments, they help us a lot in our process of choosing the best service partners! As I mentioned, this was the very first time something like this happened to us! Thankfully our colleagues from the Desafío company were quick to contact us and proposed immediately the next tour just one hour after the original tour was scheduled. I really hope this inconvenient didn't interfere with your overall trip and that you still had a lot of fun! It was my pleasure to arrange a nice and fun trip for you and your family. We hope to have you again soon in Costa Rica, don’t hesitate in contacting us!

Best, Sofía

Costa rica family vacation - 6-day itinerary, Costa Rica - Feb 12 - Feb 19, 2019

Traveler: Tana S. - Local specialist: Carlos Rodriguez

Carlos was very communicative with us and flexible. He made our itinerary changes whenever we requested them and did his best to accommodate our schedule and interests. He made himself available via text message as soon as we arrived and was very helpful whenever I needed some local advice.

Carlos Rodriguez profile photo
Carlos Rodriguez, local specialist, responded to this review:

Dear Tana!

Greetings from sunny Costa Rica!

We are so glad for your visit, a real adventure!
I hope we have a chance to have you in our friendly country in the future, thank you again for giving us the chance to provide you a Great vacations time.

Cheers!
Carlos

Best of costa rica in 7 days: explore jungles, volcanoes and beaches, Costa Rica - Feb 7 - Feb 13, 2019

Traveler: Kerry R. - Local specialist: Olman Romero

We had an absolutely wonderful time in Costa Rica. All the events and lodging were impeccably planned and were first rate. All of our prearranged transportation was on time and friendly. We could not have had a smoother or more enjoyable vacation and we would use kimkim again in a heartbeat!

Olman Romero profile photo
Olman Romero, local specialist, responded to this review:

Hello Kerry,

I am really happy you had an amazing trip in Costa Rica, we always try to give our best to make possible amazing trips to our customers.
I hope you will visit Costa Rica in the future and hoping you will work with us again.

Thanks for your sharing your experience with us.

Pura Vida
Olman

Trip to costa rica, Costa Rica - Dec 16 - Jan 1, 2019

Traveler: Marguerite R. - Local specialist: Randall Jiménez

The trip was well-planned by KimKim staff, and was very enjoyable. The few snags we ran into were quickly corrected. Randall was very attentive.

We especially enjoyed our time in Monteverde, perhaps because the chilly wind and clouds are what we're accustomed to in the U.S. Pacific Northwest. The day at Selvatura was fabulous - the nature hike, led by Juan, introduced us to many plants and symbiotic systems. Zip-lining was fabulous (team of about a dozen energetic guides). Grace and... read more

The trip was well-planned by KimKim staff, and was very enjoyable. The few snags we ran into were quickly corrected. Randall was very attentive.

We especially enjoyed our time in Monteverde, perhaps because the chilly wind and clouds are what we're accustomed to in the U.S. Pacific Northwest. The day at Selvatura was fabulous - the nature hike, led by Juan, introduced us to many plants and symbiotic systems. Zip-lining was fabulous (team of about a dozen energetic guides). Grace and Renzo were excellent hosts at El Viandante, and gave very helpful advice on getting around the town.

We also enjoyed the hike at Volcan Arenal, led by Esteban. Our driver kindly stopped the van on the drive there so we could see howler monkeys and coati. Jimmy, another driver, was happy to answer our many questions, and he stopped so we could see a sloth up close at a produce stand. The chocolate-making tour and Proyecto Asis were interesting (guides Kyle (?) and Hector, respectively).

At Manuel Antonio we loved seeing all the animals right outside our hotel room. We never tired of watching iguanas and birds. Our tour of the national park, on Christmas Day, was too crowded to properly enjoy it. Our guide, Milo, was very good.

Rancho Corcovado was complicated. Our itinerary did not specify how we were to get from Sierpe to Rancho Corcovado, and our driver did not know where to leave us. When he learned where we would be staying, he knew which of the two boat landings we needed to get to. But we didn't know when our boat would arrive or how to recognize it. Between Randall's help and a call to the hotel, we got there. Boating on the river was pleasant, but getting through the surf was scary and unexpected (it took the driver two tries to make it through the waves). The hotel room had either no hot water, or scalding water. Sometimes no water at all. The food was very good, the trip to P. N. Corcovado was wonderful (Luis was an excellent guide) and the snorkeling was spectacular (excellent guides - Carol and a woman whose name I did not catch). There was an upsetting incident one night when angry people visited our next-door neighbors. All in all, the trip to Corcovado involved very good times and the least pleasant times, as well.

Our drivers were all good - Ricardo, Christian, Andres. The Hotel Don Carlos was a lovely secluded place in San Jose. We found a very good lunch at Cafe Rojo near the hotel, and spent a pleasant morning at Zoologico y Jardin Botanico Nacional.

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Hi Marguerite,

I want to thank you for your feedback about your trip to my country with your family last December. It makes me happy that you have enjoyed the trip despite the minutes of uncertainty on the motorboat connection to Corcovado.

I really appreciate your comments about Rancho Corcovado and the problems that you had with the water, we will make sure to follow up with the hotel about this.

I have no more to say than thank you for trusting on us for the arrangements of your family vacation, we hope to have the chance to welcome you again in the future.

Best,
Randall

Ultimate costa rica honeymoon - 10 days, Costa Rica - Jan 25 - Feb 2, 2019

Traveler: Alyssa S. - Local specialist: Adriana Prado

We had a wonderful experience booking through KimKim and Adriana for our 10-day Honeymoon to Costa Rica! Adriana was professional, responsive and accommodating. We wanted a mix of adventurous yet relaxing, cultural but touristy, romantic but casual, and Adriana planned THE perfect vacation for us. My only hiccup was not receiving our arrival packets 2 days before our departure, as noted, but someone else from the KimKim team stepped up and responded to our message stating that Adriana out of... read more

We had a wonderful experience booking through KimKim and Adriana for our 10-day Honeymoon to Costa Rica! Adriana was professional, responsive and accommodating. We wanted a mix of adventurous yet relaxing, cultural but touristy, romantic but casual, and Adriana planned THE perfect vacation for us. My only hiccup was not receiving our arrival packets 2 days before our departure, as noted, but someone else from the KimKim team stepped up and responded to our message stating that Adriana out of the office. Those thoughts when booking through a website always pop into your head, "What if no one shows to pick us up? What if this is too good to be true?", but we truly felt both safe and taken care of upon arrival - in the shuttles, at the hotels and everywhere in between. We flew into San Jose with an overnight stay, then spent 2 nights in La Fortuna, 2 nights in Monteverde and 3 nights in Manuel Antonio. During our trip we hiked a volcano, swam in a natural hot spring, went ziplining, took a sunset/snorkling catamaran, visited a National Park and somehow still had plenty of time to sit by the pool and ocean to rest. Our activities were perfectly spaced out, allowing us enough time to not feel rushed with travel, check-in or excursions. Our transportation to and from the airport as well as to each city and excursion was timely, professional and labeled with their respective companies. Some of our favorite parts of the trip were simply traveling between cities! Our guides were knowledgeable, fun and even gave us suggestions for local cuisine and hang out spots. Thank you to KimKim & Adriana for helping us create such a memorable trip, we will be booking again in the near future!

Adriana Prado profile photo
Adriana Prado, local specialist, responded to this review:

Hello Alyssa,

Thank you for your nice comments from your trip in Costa Rica, I am very glad to hear that you enjoyed your experience here and that you will have good memories of your Honeymoon. :-) It is very satisfying for me that my clients receive what they expect from their trip, please contact me in the future if you decide to come back to our beautiful country, I will be more than glad to assist you organize a new adveture for you and your husband.

Kind regards from Costa Rica,
Adriana

Group departure - costa rica coast to coast: biking, hiking, rafting and kayaking - 12 days, Costa Rica - Jan 4 - Jan 15, 2019

Traveler: Anne T. - Local specialist: Randall Jiménez

We had an amazing adventure trip from start to finish.
Great communication from Rendell who took on board what we wanted to do. It was far better than we expected.
Fez our guide was absolutely fantastic along with our drivers and extra guides especially Martine who guided us on our long hike.
All food, all accommodation was brilliant.
Everyone was so friendly and made our trip truly wonderful. Thank you all at coast to coast.

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Dear Anne,

Thank you for your review and pictures, those are great!!!! I will make sure to share them with Fez, Mauricio and Martin.

We all are very happy that you have enjoyed your trip and we hope that you keep these good memories for this experience for a very long time.

Best,
Randall

Costa rica, Costa Rica - Jan 17 - Jan 24, 2019

Traveler: Raj R. - Local specialist: Carlos Rodriguez

Always available
Can make things happen for you
Tailored needs
books only with most reliable companies and guides
Overall I would suggest Carlos for my friends and families.

Carlos Rodriguez profile photo
Carlos Rodriguez, local specialist, responded to this review:

Good morning from sunny Costa Rica Raj!

Pura Vida my Friend, thank you so much for this kind review and for your comments, we will be more than happy to have you in the future and your friends are very welcome as well!
I hope you can keep the good experiences in Costa Rica for a long time in your mind!
Kind Regards,
Carlos.
Your Friend in Costa Rica.

Jenelle

Best of costa rica in 7 days: explore jungles, volcanoes and beaches, Costa Rica - Jan 15 - Jan 22, 2019

Traveler: Jenelle P. - Local specialist: Adriana Prado

This was an incredible trip all thanks to Adriana! I was able to see so much of Costa Rica and enjoy the unique vistas and wildlife experiences that only this country can offer. I feel like I was able to get off the beaten path a little bit and really experience the country. From relaxing in hot springs in Arenal to gliding through the Monteverde canopy on a zipline, to watching dolphins play behind our catamaran on a sunset cruise in Manuel Antonio, Adriana took care of all of the back stage logistics so that I could focus completely on living Pura Vida.

Adriana Prado profile photo
Adriana Prado, local specialist, responded to this review:

Hello Jenelle,

Thank you very much for your nice comments, I am so glad that you enjoyed your trip, It was a pleasure to help you organize a nice experience and I hope you come back soon to Costa Rica. :-)

Best Regards,
Adriana

William

Trip to costa rica, Costa Rica - Jan 11 - Jan 21, 2019

Traveler: William R. - Local specialist: Adriana Prado

The trip was terrific and we had a great time. Beautiful country and hospitable people. THe hotels and the activities (ziplining, white water rafting, hikes with guides) were fascinating and run by knowledgeable experts.

This is the second time we have used kimkim and would readily use your services again. Bill

Adriana Prado profile photo
Adriana Prado, local specialist, responded to this review:

Hello William,

Thank you for your nice comments and beautiful pictures from your trip, I am so glad to hear that you enjoyed your trip, it was a pleasure to help you organize a nice experience for you and your family. We hope you come back soon to Costa Rica. We will be glad to assist you in your next trip. :-)

Best Regards from Costa Rica,
Adriana

Karen

Group departure - costa rica coast to coast: biking, hiking, rafting and kayaking - 12 days, Costa Rica - Jan 4 - Jan 15, 2019

Traveler: Karen M. - Local specialist: Randall Jiménez

Everything was very well organised from the time we arrived in Costa Rica to the moment we were taken to the airport for our return home. Randall listened to what we wanted and came up with a trip that suited all of us in the timescale that we had. We enjoyed staying in all different types of accommodation from hotels, lodges, a boardinghouse and campsites. Some of the best meals we had were home cooked, using fresh local produce. It was a great way of seeing this amazing country, the... read more

Everything was very well organised from the time we arrived in Costa Rica to the moment we were taken to the airport for our return home. Randall listened to what we wanted and came up with a trip that suited all of us in the timescale that we had. We enjoyed staying in all different types of accommodation from hotels, lodges, a boardinghouse and campsites. Some of the best meals we had were home cooked, using fresh local produce. It was a great way of seeing this amazing country, the activities were far from easy (cycling, hiking and rafting) but we had a real sense of achievement when we reached the end. Fez was an excellent guide, full of knowledge as well as being encouraging and understanding. He made sure we always had everything we needed and was happy to arrange any other activities we wanted to do. He always had time to chat, joined in with card games in the evening and generally made us all feel welcome.
I would thoroughly recommend this holiday to anyone looking for a more active break, I never thought I would be cycling through a banana plantation and crossing bridges and rivers or hiking through a jungle but the scenery is breathtaking and all the animals you see along the way is an added bonus.

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Dear Karen,

I want to appreciate your review about the trip and your experience traveling with us.

We all are very happy that you have challenged yourself on this trip and have felt the satisfaction of crossing the country by your own human-powered - well done!! but the most important thing, that you have enjoyed your trip from top to bottom, that was our goal.

We hope to have the chance to welcome you again in our country in a near future.

Best,
Randall

PS: Fez explained to me the... read more

Dear Karen,

I want to appreciate your review about the trip and your experience traveling with us.

We all are very happy that you have challenged yourself on this trip and have felt the satisfaction of crossing the country by your own human-powered - well done!! but the most important thing, that you have enjoyed your trip from top to bottom, that was our goal.

We hope to have the chance to welcome you again in our country in a near future.

Best,
Randall

PS: Fez explained to me the graphics about the distances that you drew on the questionnaires that you completed after the trip - very funny

susan

Costa rica essentials: self-drive tour - 14 days, Costa Rica - Nov 22 - Dec 1, 2018

Traveler: susan u. - Local specialist: Sylvia Jurado

Thank you so much kimkim for connecting us with Sylvia. She helped us put together a magical adventure in Costa Rica. It really was the trip of a lifetime with my son and daughter-in-law. With Sylvia's guidance we had a diverse itinerary chock full of adventure that immersed us in the beauty and culture of this most amazing country. Sylvia was very responsive on the kimkim platform and arranged for several phone conferences during our planning stages. She listened to our preferences and... read more

Thank you so much kimkim for connecting us with Sylvia. She helped us put together a magical adventure in Costa Rica. It really was the trip of a lifetime with my son and daughter-in-law. With Sylvia's guidance we had a diverse itinerary chock full of adventure that immersed us in the beauty and culture of this most amazing country. Sylvia was very responsive on the kimkim platform and arranged for several phone conferences during our planning stages. She listened to our preferences and several times we tweaked and fine tuned the itinerary to get the experience we wanted. When we were "in country" she was available to help us with any issues that arose. We enjoyed private transport the entire trip, and the drivers and ALL the guides were friendly and extremely knowledgeable. Pura Vida!!
Gracias kimkim.
Gracias Sylvia.

Sylvia Jurado profile photo
Sylvia Jurado, local specialist, responded to this review:

Hola Susan!!
Thank you so much for your trip review and so happy to know that you enjoyed a magical adventure in Costa Rica!
We hope that you can re-schedule soon another trip to our country and explore the amazing Tortuguero, Manuel Antonio and Corcovado National park with are also magical destinations!
Pura Vida!

Cr , Costa Rica - Dec 25 - Jan 1, 2019

What an incredible first time ever experience with a travel agency and to luck upon Kimkim and Yenyi in particular was a real dream come true. Yenyi was available 24:7; was incredibly resourceful and pleasant all at the same time. Her ideas and creativity made our excursion to Costa Rica an incredible vacation. It's not easy traveling with almost grown children but Yenyi made suggestions (including separate rooms) and fun activities like rafting into and out of an eco lodge one of the best... read more

What an incredible first time ever experience with a travel agency and to luck upon Kimkim and Yenyi in particular was a real dream come true. Yenyi was available 24:7; was incredibly resourceful and pleasant all at the same time. Her ideas and creativity made our excursion to Costa Rica an incredible vacation. It's not easy traveling with almost grown children but Yenyi made suggestions (including separate rooms) and fun activities like rafting into and out of an eco lodge one of the best family experiences ever. She and Kimkim are the true dream makers. Thank you Yenyi (and Kim Kim) we won't travel anywhere without you!

Yenyi Fu profile photo
Yenyi Fu, kimkim staff, responded to this review:

Thanks for your kind words! We look forward to helping you with your next vacation!

Costa rica adventure: whitewater, beaches & volcanos - 8 days, Costa Rica - Dec 27 - Jan 5, 2019

Traveler: Joseph F. - Local specialist: Randall Jiménez

Our Costa Rica trip was awesome and excellently put together and organized by Randall. Everything went exactly according to plan and the quality of the guides on the various tours and activities were first class.
Everything from our pick up at the airport, to our final drop off was precisely on time and all guides and drivers spoke excellent English which made communication so much easier.
We have absolutely no issues or complaints regarding any aspect of the trip and would absolutely recommend kimkim to anyone seeking a high quality tailor made trip to an exotic destination.

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Hi Joe,

Thank you for your feedback about the trip. I am so glad that you, Tarina & Ryan have enjoyed the vacation that we organized for you and we hope this is not the last time we have the chance to welcome you in our country.

Warm regards,
Randall

Costa rica adventure: whitewater, beaches & volcanos - 12 days, Costa Rica - Dec 17 - Dec 28, 2018

Trip was 12 days (month of March) for a family of four including two teenage girls. We flew in and out of Liberia and spent time in Rio Celeste, La Fortuna/Arenal, Monte Verde, Nosara and then just north of Tamarindo. Yenyi was fantastic in helping to plan the itinerary and activities from the beginning to the very end with a wonderful attention to detail. It was an interactive process and Yenyi's patience, resourcefulness and willing to answer or investigate all o four questions was a... read more

Trip was 12 days (month of March) for a family of four including two teenage girls. We flew in and out of Liberia and spent time in Rio Celeste, La Fortuna/Arenal, Monte Verde, Nosara and then just north of Tamarindo. Yenyi was fantastic in helping to plan the itinerary and activities from the beginning to the very end with a wonderful attention to detail. It was an interactive process and Yenyi's patience, resourcefulness and willing to answer or investigate all o four questions was a wonderful asset. Our family trip was an activity packed adventure by choice that included hiking, swimming, waterfalls, rainforest, volcanoes, zip lining, jet skis, canopy bridges, white water rafting, surfing, fishing and driving Costa Rica's roads the entire way (SUV w/ 4WD required). A truly fantastic and memorable experience with most activities organized by Desafio - a first class company whose guides and staff were wonderful to interact with - highly recommend both Desafio and kimkim for planning your next visit to CR.

Yenyi Fu profile photo
Yenyi Fu, kimkim staff, responded to this review:

Thanks for trusting us with your trip. Let us know the next time you are traveling anywhere in the world, and we would be happy to help you with your trip planning.

Natural wonders , Costa Rica - Dec 26 - Jan 1, 2019

Traveler: B P. - Local specialist: Randall Jiménez

Randall and Kim Kim planned the perfect trip for my family of myself, my husband and three grown kids. It was just the right mix of adventure, exercise, nature, discovery and relaxation.

We particularly enjoyed the Mistico hanging bridges tour with Carlos (of Pura Vida Tours) near the Arenal Volcano area, which included seeing monkeys, snakes, tarantulas and so much beautiful scenery.

We also really liked our raft trip in that same area with George "2" as our guide from Canoa... read more

Randall and Kim Kim planned the perfect trip for my family of myself, my husband and three grown kids. It was just the right mix of adventure, exercise, nature, discovery and relaxation.

We particularly enjoyed the Mistico hanging bridges tour with Carlos (of Pura Vida Tours) near the Arenal Volcano area, which included seeing monkeys, snakes, tarantulas and so much beautiful scenery.

We also really liked our raft trip in that same area with George "2" as our guide from Canoa Aventura. He was a pro at spotting all kinds of wildlife including fascinating birds, monkeys and even a crocodile. He was very knowledgeable and accommodating.

One of my favorite places was Tabacon hot springs. I wish we had gotten there earlier in the day so we could see it in the daylight, but even sitting in the hot river and pools at night was wonderful! I wish I had known to bring water shoes here, the bottom is rocky.

We loved our hotel, Montana de Fuego, with lovely pools, spa and individual bungalows overlooking the volcano. The staff there was very helpful and friendly, especially Veronica.

Our two days in the Monteverde Cloud Forest were also fun and fascinating.
One of our favorite activities was the zip line tour at Selvatura park. Even my husband who is afraid of heights felt secure enough to do the zip lines. This is a huge and very well run operation and even with lots of tourists they moved us through quickly and safely. It was amazing "flying" over the forest. We also took the short butterfly walk there which was interesting and the butterflies were incredibly beautiful and even landed on your hand if you were still enough.

We took a night hike with a guide at the Monteverde Wildlife Reserve and got to see a sloth in (slow) motion thanks to the eagle eye and strong flashlight of our guide there.
Our final day was a nature hike with Javier of Monteverde Experts, and he certainly was one. He knew every tree, every bird, every reptile and again helped us spot a sloth high up in the canopy.

And finally, we took several lovely drives with the Coast to Coast driver, Jose, who navigated very bumpy roads and long distances with a happy attitude and willingness to answer all questions and stop whenever we wanted to take photos.
This was really a fantastic Costa Rican advanture.

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Dear Beth,

It is great to hear from you after your trip to my country and read your review - you just made my day!

I am so glad that you and your family have finally enjoyed the trip that we started planning for you many months ago and to confirm that the wait worths it :)

I will make sure to pass your comments to the people involved in the success of your trip, I know we are very lucky to have such a dedicated people working with us.

Finally, I want to wish you and your family a great... read more

Dear Beth,

It is great to hear from you after your trip to my country and read your review - you just made my day!

I am so glad that you and your family have finally enjoyed the trip that we started planning for you many months ago and to confirm that the wait worths it :)

I will make sure to pass your comments to the people involved in the success of your trip, I know we are very lucky to have such a dedicated people working with us.

Finally, I want to wish you and your family a great 2019 and we hope to have the chance to welcome you again in the future.

Warm regards and Pura Vida!!

Randall

5-days in costa rica : 5 unique trip itineraries, Costa Rica - Dec 26 - Jan 1, 2019

Except one Hotel, all Hotels we stayed at were below average, I imagine that is because we booked only 6 to 8 weeks before the trip(?).

All adventure trips that were booked were very good.

In some places, reservations were made in local specialist name and the vendors had a tough time looking up the customer's name and only to realize it is in the travel specialist name.

Overall, Costa Rica experience was above average.

Yenyi Fu profile photo
Yenyi Fu, kimkim staff, responded to this review:

Hi Venu,

Sorry to hear that the hotels you stayed in were below average. Unfortunately, given that we only had a few weeks to book your hotels, for Christmas, which is the busiest times in Costa Rica, those hotels were our only options to make your trip happen.

Thanks for your great feedback on the adventure trips, and I am glad that we were able to help you make the Costa Rica Christmas vacation a reality.

Best,
Yenyi

Trip to costa rica, Costa Rica - Dec 19 - Dec 19, 2018

Traveler: Avinash K. - Local specialist: Carlos Rodriguez

We stumbled upon KimKim while looking for ideas for our Costa Rica trip. By the end of the trip, we were completely glad for going ahead with KimKim to plan the trip. KimKim was very prompt in coming up with the itinerary and the costs. Our local specialist, Carlos, was very helpful in answering all our questions in a short time. Carlos was able to adjust the itinerary according to our needs and plans. The hotels that they chose were just perfect for our budget and needs. Our driver/guide in... read more

We stumbled upon KimKim while looking for ideas for our Costa Rica trip. By the end of the trip, we were completely glad for going ahead with KimKim to plan the trip. KimKim was very prompt in coming up with the itinerary and the costs. Our local specialist, Carlos, was very helpful in answering all our questions in a short time. Carlos was able to adjust the itinerary according to our needs and plans. The hotels that they chose were just perfect for our budget and needs. Our driver/guide in Costa Rica, Sergio, was super helpful and very knowledgable about the local stuff - food, culture, local things to do, etc. Sergio went out of his way a couple of times to help us with local shopping. I definitely recommend the KimKim team and Sergio for planning any trips to Costa Rica.

Carlos Rodriguez profile photo
Carlos Rodriguez, local specialist, responded to this review:

Happy New year Avi!

Thank you for your kind review, It's was a pleasure for all KimKim and Unique Adventures team having you in our lovely country. I hope you can visit us again in the future!

Best of costa rica in 7 days: explore jungles, volcanoes and beaches, Costa Rica - Dec 16 - Dec 23, 2018

Traveler: Chris L. - Local specialist: Randall Jiménez

I did some research on the Internet on where to go in Costa Rica, gave Kimkim my preferences and date of arrival/departure. Randall took it over from there and came up with a perfect itinerary for us.

Before we left we received the detailed itinerary from kimkim, airport pick up was on time, as well as the rest of the private transport pickup. Hotels were clean and comfortable, the guides were knowledgeable and friendly. No complaints whatsoever.

Highly recommended.

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Hi Chris,

I appreciate your feedback about the trip and also about your experience in booking your family vacation through kimkim.

It makes me happy that everything works as it was planned during the time that you spent in my country.

We hope to have the chance to welcome your family again in a near future on a new adventure in Costa Rica.

Best,
Randall

Lydia

Best of costa rica in 7 days: explore jungles, volcanoes and beaches, Costa Rica - Dec 9 - Dec 17, 2018

Traveler: Lydia S. - Local specialist: Sylvia Jurado

I couldn't be happier with my experience. Sylvia is great to work with and helped me plan my perfect trip.

I looked at a few of the ready made trips on Kim Kim to get an idea of what I wanted. Then I reached out to Sylvia. We set up a phone call. She offered suggestions and I told her what I was interested in doing. We had a few back and forths before we settled on my ideal itinerary. The whole thing was super easy!

Before we left: We had a flight change and Sylvia was able to make a few... read more

I couldn't be happier with my experience. Sylvia is great to work with and helped me plan my perfect trip.

I looked at a few of the ready made trips on Kim Kim to get an idea of what I wanted. Then I reached out to Sylvia. We set up a phone call. She offered suggestions and I told her what I was interested in doing. We had a few back and forths before we settled on my ideal itinerary. The whole thing was super easy!

Before we left: We had a flight change and Sylvia was able to make a few adjustments to our trip. Again, all seamless on my end. We were also provided a detailed itinerary which included recommended items to bring each event.

Things were great from the moment we arrived in Costa Rica. Someone met us at arrivals and explained our transportation to our hotel. Sylvia, and Horizontes, arranged all of our transportation to each different city. We decided on doing quite a few tours and all we had to do was be at a designated spot at a specific time. We did canyoning, hot springs, hiking, nature walks sky walk and a coffee tour. Everyone was so nice and helpful and all of the guides were extremely knowledgeable. Also, everyone was punctual so we never had to wait and wonder where our ride was. While in country, we had a WhatsApp phone number we could text 24/7 in case we had any questions. This is great because our phone service wasn't reliable all the time. Responses were always very timely.

Horizontes even arranged for our original driver from the airport to be our final driver back to the airport. It was a nice touch.

Things I would do differently - I'll start by saying this trip is EXACTLY what I asked for. This is my first time using a travel agent and I didn't think to ask some questions. So this is more for anyone else who is a first timer. One hike, which I specifically requested, was about 1.5 hours from town so it made for a long day. The hike was beautiful, but we probably wouldn't have done it if we knew we'd be in a vehicle for 3 hours. Next time, I'll ask about time and distance. The only other thing I'd probably request is a range of hotels. Again, we got exactly what we asked for but next time I'll ask to see one in each category.

I would definitely recommend Sylvia to anybody looking to plan their Costa Rica trip.

Sylvia Jurado profile photo
Sylvia Jurado, local specialist, responded to this review:

Hola Lydia!
Muchas gracias!! For your nice review for your trip. Please let me know when you receive your jacket!

kind regards,

Osa hiking + monteverde/santa elena + arenal, Costa Rica - Dec 9 - Dec 19, 2018

Traveler: Michelle E. - Local specialist: Mónica Meneses

Monica did a great job organizing all our transport including transfers, flight, and set up with a rental car, making it easy and stress free to get from place to place. Our favorite parts of the trip were staying in Bahia Drake to explore the deserted beaches in our free time and exploring the cloud forests in Monteverde and Santa Elena. The freebie from Kim Kim to Tabacon Hot Springs in Arenal was also much appreciated at the end of the trip :) All the staff at the hotels were friendly and accommodating. It was a great trip!

Mónica Meneses profile photo
Mónica Meneses, local specialist, responded to this review:

Hi Michelle,
Thank you so much for your comments! We're very glad to know that you enjoyed your trip to Costa Rica and that you could experience so many diverse areas of this country! It was also our pleasure to arrange a relaxing trip to Tabacón for you and assure you have the best memories of this trip. We hope to have you again soon in Costa Rica, don’t hesitate in contacting us!
Best, Mónica

mariam

Unique experience - nature and wildlife, Costa Rica - Dec 14 - Dec 24, 2018

Traveler: mariam a. - Local specialist: Adriana Prado

Working with Adreana was a pleasure. She kept modifying the plan based on my comments to get me the perfect trip.
When we went there everything was organized and on time, all the guides spoke english and were very knowledgeable.
Thank you Adriana and Amazelia for making it a great vacation.

Adriana Prado profile photo
Adriana Prado, local specialist, responded to this review:

Hello Mariam,

Thank you for your nice comments and beautiful pictures from your trip. We are so glad to know that you enjoyed your trip in Costa Rica. We hope you come back soon. :-)

Best wishes for this 2019!!!

Thank you
Adriana

Family-friendly arenal and manuel antonio national park- 9 days, Costa Rica - Dec 15 - Dec 23, 2018

Traveler: Kiki W. - Local specialist: Olman Romero

Olman was amazing to work with, he was very responsive and everything he planned for my trip to Costa Rica was exactly what I wanted, from hotels to activities! My trip was filled with activities and fun memories yet relaxing. And the hotel I stayed at had amazing views and service. I wouldn’t be able to plan this trip myself in such short time. I highly recommend Olman!!

Olman Romero profile photo
Olman Romero, local specialist, responded to this review:

I just have to say you Thank you! for the opportunity to organize an amazing trip for you.
The pictures you posted are very nice!
I am very happy you have many memories of this trip!

Thanks!

Nature trip!, Costa Rica - Dec 13 - Dec 18, 2018

Traveler: William D. - Local specialist: Olman Romero

Olman was very responsive and incredibly helpful in organising our trip at short notice. Would have appreciated a little more information about the tours that were being booked but they turned out excellently. We had a terrific holiday and really loved all the hotels and tours that were booked for us.

Olman Romero profile photo
Olman Romero, local specialist, responded to this review:

Laura and William, I am very happy you enjoyed your trip to Costa Rica, I did my best to organize an unforgettable experience for you.

Thank you very much.

Ultimate costa rica honeymoon - 10 days, Costa Rica - Dec 7 - Dec 16, 2018

Traveler: Hebba D. - Local specialist: Randall Jiménez

We just finished our amazing honeymoon in Costa Rica! And have to say that Randall was an absolute pleasure to work with - he made the process so easy to book and really worked with us to plan a great honeymoon!

We landed in San Jose and a drive met us at the airport right away to take us to our hotel. Everything was laid out and organized for us which was fantastic! In the morning we were picked up for the drive to La Fortuna. The one thing I would recommend is for future visits to let... read more

We just finished our amazing honeymoon in Costa Rica! And have to say that Randall was an absolute pleasure to work with - he made the process so easy to book and really worked with us to plan a great honeymoon!

We landed in San Jose and a drive met us at the airport right away to take us to our hotel. Everything was laid out and organized for us which was fantastic! In the morning we were picked up for the drive to La Fortuna. The one thing I would recommend is for future visits to let visitors know the length of time for the drives we had no idea and found ourselves on 3-4 hours drives (which we didn’t mind, but would have packed some snacks!). Our accommodations were stunning in
La Fortuna we stayed at the beautiful Tabacon. Our white water rafting trip was amazing and the local farm they took us to for lunch was an amazing highlight. Wave Expeditions are amazing and we highly recommend you book with them if wanting to do a white water tour. Very thorough in safety recommendations, good equipment, great guides and an amazing experience. We also went on the Volcano hike - although really interesting we found that our guide wasn’t that engaged in the hike and didn’t realize we were the last hike of the day so all of the animals were tucked away (I would recommend making sure you get an early tour if you do this hike). We would have loved to do the hanging bridges and ziplining here but unfortunately we didn’t.

We then went to Monteverde which was amazing! Wow is all we can say when thinking about Monteverde Lodge and Gardens. The lodge itself was amazing, the gardens spectacular and we had a great corner balcony room. It is also amazing that they have a butterfly garden in the hotel! The staff was amazing and surprised us with a dinner in the butterfly garden for our honeymoon. We also did the Cloud forest hike with Monteverde Experts - amazing tour guide. He was so passionate and really took his time to show us everything - if you do this excursion make sure to use this company. We also did horse back riding which we weren’t too crazy about - it was again the last tour of the day we found our horses to be tired and barely moving and again not much to see. Our guides also didnt explain much to us - in hindsight we would have omitted this although we did request for it to be booked and would have rathered book the hanging bridges etc.

We then made the trip to Manuel Antonio - which was an incredibly long drive 7 hours when it was supposed to be nor more than 4. Although this was a slight setback we fell in love with Manuel Antonio right away. We stayed at Makanda which is an amazing resort with amazing staff- we were treated like royalty and would highly recommend staying here. We visited a local beach recommended by one of the staff members at Makanda and loved it and also visited Ronny’s Place (amazing dinner venue with incredible sunset view), Emilo’s Cafe (amazing seafood) and The Wagon (amazing pizza). We had a tour organized for Sea kayaking and snorkelling - although we enjoyed this (physically challenging) our tour guide wasn’t the greatest he indicated he was feeling under the weather and stayed in his kayak while pointing at a rock we should swim towards to see fish, we would have liked to have someone in the water to tell us what we were looking at. He also told us we need to be back in the kayaks in 20 minutes and then proceeded to paddle back. We had thought this would be an entire morning event as indicated on our itinerary but ended up having our kayak, snorkel and lunch all by 11:30 am...in hindsight we would have either booked through a different company, done a different excursion or discovered more of Manuel Antonio on our own. Despite this we still loved the snorkelling but would recommend that they get new life jackets and clean their snorkels.

Randall was amazing to work with and we thoroughly enjoyed booking through KimKim they made the process so easy for us and would absolutely use them again if booking another trip to Costa Rica. Thanks Randall for all of your hard work and being so helpful with organizing our honeymoon!

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Dear Hebba and Steve,

I appreciate your feedback and confirm that you had a good time and enjoy every hotel that we arranged for you and most of the activities.

Again I want to apologize for the long drive from Monteverde to Manuel Antonio, we talked with the owner of the transportation company and he suggested us to inform that the drives during the peak season might take a little bit longer because of the number of travelers but we are looking for a different company of transportation... read more

Dear Hebba and Steve,

I appreciate your feedback and confirm that you had a good time and enjoy every hotel that we arranged for you and most of the activities.

Again I want to apologize for the long drive from Monteverde to Manuel Antonio, we talked with the owner of the transportation company and he suggested us to inform that the drives during the peak season might take a little bit longer because of the number of travelers but we are looking for a different company of transportation that can guarantee a more current timing.

Well guys, it was a pleasure for me to assist you with the arrangements of your honeymoon and show you a little bit of the marvelous that we have here. I wish you all the best for 2019 and we hope to hear from you again in a near future.

Best,
Randall

Costa rica family vacation - 6-day itinerary, Costa Rica - Dec 11 - Dec 18, 2018

Yenyi was patient as we went through multiple iterations of the itinerary to settle on one that included something for everyone in the family.

Costa rica as a country is a must visit.

Pros: very friendly people , the food is a gastronomic delight , attractions are breathtaking, the place is squeaky clean and yes you can drink tap water !

Cons: Knowing spanish is a huge plus, It's about 30-40% more expensive than neighbours(Mexico, Cuba etc) but well worth it.

Yenyi Fu profile photo
Yenyi Fu, kimkim staff, responded to this review:

I am super happy to hear that you enjoyed your trip with the family to Costa Rica. Next time you are looking to travel anywhere in the world, we would be happy to help.

Happy holidays!

Best,
Yenyi

Katy

Arenal & manuel antonio in 6 days, Costa Rica - Dec 3 - Dec 8, 2018

Traveler: Katy S. - Local specialist: Adriana Prado

The easiest experience ever! First time using kim kim and would definitely use it again! Adriana was my specialist/travel agent. She was a pro and knew exactly what i wanted to do. The hotels books were very nice and the activities were everything we expected. My favorite part was the white water rafting! Over all happy and easy experience.

Adriana Prado profile photo
Adriana Prado, local specialist, responded to this review:

Hello Katy,
I am so happy to know that you enjoyed your trip in our country and to know that I have made this trip a pleasant experience for you. I appreciate your nice comments, this motivates me to move forward and give the best of myself to our clients. :-) I hope you return soon to our beautiful country and of course I will be more than glad to help you organize a new great experience. Happy Holidays!!!

Regards,
Adriana

Best of costa rica in 7 days: explore jungles, volcanoes and beaches, Costa Rica - Nov 17 - Nov 26, 2018

Traveler: sally c. - Local specialist: Randall Jiménez

We had a great trip despite the driver being 20 minutes late to pick us up at the airport. The Holiday Day Inn in San Jose wasn't anywhere near a 4-5 star hotel but was fine.

Rafting with Wave Company in La Fortuna was a great. The Baldi Hotel/Springs was nice but they had constructions going on the entire time we were there which was loud.

Ziplining (forget the company) in Fortuna was aweseome, small outfitter with great guides.

The Hanging Bridges at Mystic was great but could do... read more

We had a great trip despite the driver being 20 minutes late to pick us up at the airport. The Holiday Day Inn in San Jose wasn't anywhere near a 4-5 star hotel but was fine.

Rafting with Wave Company in La Fortuna was a great. The Baldi Hotel/Springs was nice but they had constructions going on the entire time we were there which was loud.

Ziplining (forget the company) in Fortuna was aweseome, small outfitter with great guides.

The Hanging Bridges at Mystic was great but could do without the walk down to the waterfall as the crowds were a real turn off.

Biking with Arenal Bike Company was nice.

Monteverde Lodge and Garden was really nice, very quiet and the grounds were impressive and the proximity to town was ideal for walking to restaurants.

We opted for another zipline which we booked through the hotel, Sky Adventure would have been fine but nobody mentioned how cold it would at that high location.

The horseback riding was one of our favorite tours, we had a private guide which made a huge difference.

Si Como No was a huge hit with my daughter. The only tour we had was to the Manual Antonio Park was fine but could didn't care for the crowds.

Randall did a great job but would have appreciated a bit more information on what to expect on each tour and how long each tour would last. Aside from that, he did a great job.

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Dear Sally,

Thank you so much for your comments, your feedback will help us to improve our service and make sure to be more informative to our next clients.

It makes me happy to read that you had a good time and that are now back and safe at home with good memories of your trip, we hope to have the chance to welcome again on a new adventure.

Best,
Randall

Trip to costa rica, Costa Rica - Nov 18 - Nov 24, 2018

Traveler: joanne r. - Local specialist: Mónica Meneses

Everything was well planned out for us which made the trip so easy. We had a few challenges with the EcoLodge in LaFortuna - while breakfasts were excellent , the lunch we had there was BAD, fish was old and made our stomach upset. Also the hair dryer burst into flames while in use. The receptionist had the hair dryer replaced but we were nervous about the electrical outlet being hazardous and were unwilling to use any others nor would we use the replacement hair dryer - there were NO... read more

Everything was well planned out for us which made the trip so easy. We had a few challenges with the EcoLodge in LaFortuna - while breakfasts were excellent , the lunch we had there was BAD, fish was old and made our stomach upset. Also the hair dryer burst into flames while in use. The receptionist had the hair dryer replaced but we were nervous about the electrical outlet being hazardous and were unwilling to use any others nor would we use the replacement hair dryer - there were NO compensation offered for this. All other hotels had no issues and were very nice. All excursions were enjoyed ( rafting, zip-lining, nature tour, boat tour/snorkeling, turtle watch). The nature walk in Monteverde was nice - however the tour was regarding plants, insects, and birds and we'd asked to see wildlife (sloths, monkeys, tucans, mackaws) so that was a let down - park informed us we should have been signed up for a night tour to see that. I'm glad Monica really encouraged us to get the hot spot Wi-Fi and the GPS - they were extremely beneficial!

Mónica Meneses profile photo
Mónica Meneses, local specialist, responded to this review:

Hi Joanne,
We're so happy that you had a great and calm trip here in Costa Rica! As I mentioned to you, we will absolutely keep in mind your comments about the incident with this hotel to keep providing the best services possible in each area.
We hope you come back and visit us again for new experiences!

Kind regards,
Mónica

Best of costa rica in 7 days: explore jungles, volcanoes and beaches, Costa Rica - Oct 13 - Oct 20, 2018

Traveler: Rosemary S. - Local specialist: Sylvia Jurado

My daughter and I very much enjoyed the trip planned for us by Sylvia which met our interests and our budget. All of the tours were great (cacao farm, waterfall, hanging bridges) and the guides and drivers were excellent. Despite a bit of traffic noise, we also appreciated the lovely views at each of our accommodations. At our first resort near La Fortuna, we had a direct view of the Arenal Volcano, lush vegetation and colourful birds from the patio of our cabina. At our second resort in... read more

My daughter and I very much enjoyed the trip planned for us by Sylvia which met our interests and our budget. All of the tours were great (cacao farm, waterfall, hanging bridges) and the guides and drivers were excellent. Despite a bit of traffic noise, we also appreciated the lovely views at each of our accommodations. At our first resort near La Fortuna, we had a direct view of the Arenal Volcano, lush vegetation and colourful birds from the patio of our cabina. At our second resort in Tamarindo, we had a beautiful view of palm trees, the beach and the Pacific Ocean from the balcony of our low rise hotel. The staff we met at each resort were terrific and we spent many enjoyable moments chatting with them.

Sylvia Jurado profile photo
Sylvia Jurado, local specialist, responded to this review:

Thank you so much for your review and happy to learn that you had a great time in Costa Rica!
Now you have to come back in a near future and explore other amazing destinations that you were not able to discover during this trip!
Wishing you a nice evening!
Kind regards,
Sylvia

Trip to costa rica, Costa Rica - Nov 8 - Nov 12, 2018

Traveler: James D. - Local specialist: Adriana Prado

Great trip but missing voucher so did not know the plans for the big birthday day. Had to make other plans.

Costa rica family vacation - 6-day itinerary, Costa Rica - Oct 15 - Oct 22, 2018

Traveler: Claudia S. - Local specialist: John Rabenau

We were very pleased by the places and lodging chosen for us by John. We particularly loved the remoteness of Mawumba Lodge and then later the accessibility of Shahwamda Lodge to to the Jaguar Rescue Center, where we were able to see baby sloths, and eat the best swordfish ever at Pura Gula restaurant. Our guide Umberto was professional and knowledgeable, and our drivers--Ronnie, Patricia, and Jose--were wonderful ambassadors of their country.

Karen

Trip to costa rica, Costa Rica - Oct 6 - Oct 13, 2018

Traveler: Karen C. - Local specialist: Mónica Meneses

Our trip to Costa Rica was amazing thanks to kimkim. We had no idea what to expect and from the moment we were picked up in the airport, we new we made the right choice. A representative greeted us and introduced us to our driver & from that moment on it was a carefree and memorable vacation. Our trip guide helped us plan it from beginning to end! Customizing it to our liking every step of the way. (If you will be visiting, make sure to check out La Fortuna waterfall...it is absolutely... read more

Our trip to Costa Rica was amazing thanks to kimkim. We had no idea what to expect and from the moment we were picked up in the airport, we new we made the right choice. A representative greeted us and introduced us to our driver & from that moment on it was a carefree and memorable vacation. Our trip guide helped us plan it from beginning to end! Customizing it to our liking every step of the way. (If you will be visiting, make sure to check out La Fortuna waterfall...it is absolutely breathtaking!) This was our first time using kimkim, but after the service they provided...it won't be our last! I already started spreading the word to my family and friends about kimkim!!

Mónica Meneses profile photo
Mónica Meneses, local specialist, responded to this review:

Hi Karen,
On behalf of myself and the team, we are very happy to hear that you enjoyed your trip here in Costa Rica! It was really a pleasure for us to help create the best experience possible for you. We hope you visit again soon in Costa Rica for new adventures, don’t hesitate in contacting us!
Best, Mónica

Best of costa rica in 7 days: explore jungles, volcanoes and beaches, Costa Rica - Oct 6 - Oct 14, 2018

Traveler: Kareen S. - Local specialist: Sofía Kikut

The entire experience of working with Kim Kim was terrific. I was able to customize a plan that included all of the activities my family wanted to do in Costa Rica. In country, every single driver, guide, etc was very punctual. We never had to wait for anything and all of the activities we planned were excellent. We loved stand up paddle boarding in Lake Arenal, zip lining in the cloud forest, and playing at the beach in Manual Antonio. The company Desafio was especially fun for our... read more

The entire experience of working with Kim Kim was terrific. I was able to customize a plan that included all of the activities my family wanted to do in Costa Rica. In country, every single driver, guide, etc was very punctual. We never had to wait for anything and all of the activities we planned were excellent. We loved stand up paddle boarding in Lake Arenal, zip lining in the cloud forest, and playing at the beach in Manual Antonio. The company Desafio was especially fun for our excursions in Arenal. Two out of the three hotels were great- clean, convenient, and comfortable. The third hotel was not exactly up to the standards we were hoping for so we were disappointed there. But overall, the trip was so memorable and I would recommend the use of Kim Kim to anyone wanting to plan a trip to Costa Rica.

Sofía Kikut profile photo
Sofía Kikut, local specialist, responded to this review:

Hello Kareen,

Thank you so much for your comments, they help us grow and improve our services! And thank you for visiting our beautiful Costa Rica! I’m glad to know that you had a good time during your trip and that you especially enjoyed all the fun activities! I hope you enjoyed your time in Monteverde, even if the hotel was not what you expected. It was my pleasure to arrange a nice and fun trip for you and your family. We hope to have you again soon in Costa Rica, don’t hesitate in contacting us!

Best, Sofía

Tortuguero & puerto viejo - 7 days, Costa Rica - Sep 8 - Sep 14, 2018

Traveler: Henna G. - Local specialist: Randall Jiménez

The booking process was easy; Randall was very responsive and able to fulfill all our requests. All activities were well organized and transfers ran smoothly. Costa Rica's beauty takes your breath away! Our Tortuguero guide Rolando from the Laguna Lodge hotel was one of the best ones we've ever had. We even saw a giant sea turtle lay eggs - such a wonderful experience. Thank you!

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Dear Henna,

I want to appreciate your feedback after the finalization of your trip to my country. I am so glad that you had a good time during your visit and that you also had the chance to see the sea turtle on the beach doing its nest, it is definitely a lifetime experience.

Best regards and I hope to welcome you again in the future!
Randall

Costa rica adventure: whitewater, beaches & volcanos - 8 days, Costa Rica - Aug 28 - Sep 4, 2018

Traveler: Stephen M. - Local specialist: Randall Jiménez

I thoroughly enjoyed my trip to Costa Rica. I was looking for a nice blend of nature, adventure, beaches, nightlife and relaxation ... and this trip offered exactly what I was looking for. I booked with relatively short notice and didn't really have the time to research in advance. Fortunately, the local specialist Randall asked what I was looking for and customised an awesome trip. From the moment I arrived to the moment I left, everything was planned and scheduled (including pick-ups,... read more

I thoroughly enjoyed my trip to Costa Rica. I was looking for a nice blend of nature, adventure, beaches, nightlife and relaxation ... and this trip offered exactly what I was looking for. I booked with relatively short notice and didn't really have the time to research in advance. Fortunately, the local specialist Randall asked what I was looking for and customised an awesome trip. From the moment I arrived to the moment I left, everything was planned and scheduled (including pick-ups, drop offs, hotels, trips, meals etc). I was also given a detailed trip plan upon arrival meaning that I knew exactly where I had to be and when. In the end, I experienced many of the things Costa Rica had to offer and had a fantastic time. I would very much recommend kimkim.

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Dear Stephen,

It makes me really happy to read your comments and that you have enjoyed your vacations as you mentioned in your review keeping always a good balance of different experiences along the trip. I hope to have the chance to welcome you again in a near future - Pura Vida!!!

Randall

Costa rica - wildlife, nature & beach. , Costa Rica - Jul 28 - Aug 11, 2018

Traveler: Marina N. - Local specialist: Sofía Kikut

Sofia was the person in charge of organising our 2 week trip to Costa Rica. She met all of our requirements excellently and all the hotels, guides and tours she had recommended were exceptionally good. She was caring throughout the whole trip and worried about us and solved any issues we could have - which were close to none.
Thank you for an amazing trip! We will most certainly take into account your travel agency for future holidays!!

Marina & Margarita.

Sofía Kikut profile photo
Sofía Kikut, local specialist, responded to this review:

Hello Marina & Margarita,

Thank you for your wonderful review and for coming to visit our beautiful Costa Rica! I’m pleased to know you enjoyed your trip and that all hotels and activities were to your liking. It was my pleasure to arrange a nice and fun trip for you. We hope to have you again soon in Costa Rica, don’t hesitate in contacting us!

Best, Sofía

Cr complete experience , Costa Rica - Jul 17 - Aug 1, 2018

Traveler: Gail G. - Local specialist: Sylvia Jurado

Trip to Costa Rica - 7/17/18 - 8/2/18 for 7 people, 4 adults and 3 children (ages 10, 12 & 14)

This was our first trip using the KimKim service, which I found through online research. Overall the tools were easy to use and the communication worked great and without problems. I would recommend it and will use it again.
Our trip in country was planned by Sylvia and she did an outstanding job. We stayed 1 night in San Jose, then due to some Caribbean storms, she did a quick switch for us... read more

Trip to Costa Rica - 7/17/18 - 8/2/18 for 7 people, 4 adults and 3 children (ages 10, 12 & 14)

This was our first trip using the KimKim service, which I found through online research. Overall the tools were easy to use and the communication worked great and without problems. I would recommend it and will use it again.
Our trip in country was planned by Sylvia and she did an outstanding job. We stayed 1 night in San Jose, then due to some Caribbean storms, she did a quick switch for us from Tortugero to Rancho Humo on the Nicoya Peninsula. We stayed there 2 nights and then went to Arenal for 3 nights, Monteverde for 3 nights and then 6 nights at the Westin n Playa Conchal. We did not want to be part of a large tour group, so Sylvia arranged for us to have our own transportation, drivers and tour guides for every part of the trip including 8 or 9 excursions which she did a great job with the planning. Every part of it went flawlessly and she even arranged to have a birthday cake delivered in Monteverde for our nephew who was turning 12! Every hotel met our expectations (Rancho Humo, Arena Manoa, La FondaVela, and the Westin) and we all felt that all the excursions were worth it and helped us learn more about Costa Rica. I would highly recommend Sylvia.

Sylvia Jurado profile photo
Sylvia Jurado, local specialist, responded to this review:

Thank you Gail for such a great trip review! I am so happy that your family enjoyed your trip to Costa Rica and glad that you liked your stay at Rancho Humo! Luke´s cake was specially made for him as willing something different!

Adventure in costa rica, Costa Rica - Aug 3 - Aug 12, 2018

Traveler: seng K. - Local specialist: Sylvia Jurado

Sylvia is amazing! She is pleasant and easy to work with. We missed our flight and Sylvia rearranged pick-up and transfers from the airport with no fuss. She surprised us with a last minutes city tour of San Jose and dinner at Tiquicia Restaurant. The view of central valley from Tiquicia Restaurant was spectacular! It is truly a million-dollar view. The food was delicious and the traditional dance was fantastic.

Tabacon Resort , all I can I say is " Wow, wow, and wow... read more

Sylvia is amazing! She is pleasant and easy to work with. We missed our flight and Sylvia rearranged pick-up and transfers from the airport with no fuss. She surprised us with a last minutes city tour of San Jose and dinner at Tiquicia Restaurant. The view of central valley from Tiquicia Restaurant was spectacular! It is truly a million-dollar view. The food was delicious and the traditional dance was fantastic.

Tabacon Resort , all I can I say is " Wow, wow, and wow " It is a thermal paradise! All of the staffs at the resort were wonderful. Do not miss this place.

Monteverde Cloud Forest - what an incredible place. I felt like I was in the movie Avatar. I saw so many wildlife - incredible experience. The sky walk, sky tram , and the zip lining was unbelievable. We had so much fun!

Manuel Antonio Nation Park - stunning park with amazing beaches. I'm so happy we did a guided tour of the park; otherwise, we would have missed out on the beautiful wildlife like the Sloth, rainbow grasshopper, and the colorful birds.

My daughter and I had an amazing time in Costa Rica. Thank you Sylvia .

XOXO
Seng

Sylvia Jurado profile photo
Sylvia Jurado, local specialist, responded to this review:

Hola Seng!
I am so excited to learn that you and your daughter enjoyed a fantastic vacation and loved the visit to Tiquicia Restaurant!
Also glad to know that you decided to upgrade your stay at Tabacon!
I also enjoyed meeting you during the whole planning stage!
God Bless you!
Big hug and Pura Vida!!

Costa rica, Costa Rica - Aug 1 - Aug 6, 2018

Traveler: Andy H. - Local specialist: Randall Jiménez

To be honest, I’d never heard of Kimkim, coast to coast adventures, or Randall. This made me a little bit wary of sending over a few thousand pounds and just assuming it would all be ok. Randall seemed very nice over email and we were keen to support local business in the country were visiting rather than some massive tour company, so we took the plunge.

I really didn’t need to worry at all.

We’ve had a stunning time in Costa Rica - truly the trip of a lifetime. Whatever words or photos... read more

To be honest, I’d never heard of Kimkim, coast to coast adventures, or Randall. This made me a little bit wary of sending over a few thousand pounds and just assuming it would all be ok. Randall seemed very nice over email and we were keen to support local business in the country were visiting rather than some massive tour company, so we took the plunge.

I really didn’t need to worry at all.

We’ve had a stunning time in Costa Rica - truly the trip of a lifetime. Whatever words or photos just don’t do it justice so I won’t even try. What can be said for definite is that I’d totally trust Kimkim again and, above all Randall is a total legend who sorted everything out to perfection. All the cogs and wheels that needed to turn at the same time did like clockwork and it’s all gone without a hitch. We were met at the chaotic airport after a gruelling 10 hr flight with 2 tired kids, by a lovely friendly guy who got us to our hotel. The next day we started the 3 day tour of a lifetime to Tortuguero National Park, just as Randall had recommended, it was one of those life moments to never be forgotten - the moment lasted 3 days though.

Everywhere Randall has booked for us was expecting us and we just had to get ourselves to the agreed place to find everything ready, and taken care of for us. We found ourselves on the best trips with the best guides while others struggled in the heat.

It’s hard to know what else to say, other than Randall totally made this holiday, I can’t recommend him highly enough and if we come back, and we’d very much like to, I know who to get in touch with.

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Randall Jiménez, local specialist, responded to this review:

Dear Andy,

I really appreciate your comments and the review about the whole process, since the first day that you contacted kimkim to this day. It is very moving to read your review Andy.

We thank you for trusting us and for giving us the opportunity to organize your family vacation. I will certainly be more than happy to welcome you again in our country and design a new adventure in this tinny but diverse paradise.

All the best to you and your family and I hope you have a nice flight back home tomorrow...see you soon and Pura Vida for visiting us!

Randall

Ed

Nature and adventure tour, Costa Rica - Jul 26 - Aug 7, 2018

Traveler: Ed G. - Local specialist: Sylvia Jurado

We had a truly amazing time in Costa Rica. Sylvia organised everything so well. It's hard to know what the highlights were as there was so much which was just fantastic, but here are some that stick most in our memory:

• The first very rainy boat trip through the rainforest to Laguna Lodge, with Clarence taking good care of us throughout.
• The butterfly garden at the back of the Selva Tropical restaurant
• Witnessing a giant turtle laying her eggs (so many of them)
• Mauricio the driver... read more

We had a truly amazing time in Costa Rica. Sylvia organised everything so well. It's hard to know what the highlights were as there was so much which was just fantastic, but here are some that stick most in our memory:

• The first very rainy boat trip through the rainforest to Laguna Lodge, with Clarence taking good care of us throughout.
• The butterfly garden at the back of the Selva Tropical restaurant
• Witnessing a giant turtle laying her eggs (so many of them)
• Mauricio the driver stopping the car to show us a toucan on a tree beside the road
• The sunset view of Arenal, with rainbow, from the amazing Tabacon Springs where we also enjoyed a very good supper
• Swimming in the river at the bottom of the waterfall at Arenal
• The hilarious chocolate-making lesson
• Everything about Monteverde - the night walk and Sky Trek/zip-lining day particularly. It's a very special place. We had a nice meal at the popular Tree House in Santa Elena if you need a recommendation for anyone else (although some other tourists spoke highly of Morpho which has just opened up a new restaurant slightly out of the centre).
• Stopping to see the crocodiles under the bridge on the way to Manuel Antonio
• The Costa Verde hotel at Manuel Antonio which was fantastic in every way. What a view for breakfast! Their restaurants across the road were great too.
• Iguana Tours were brilliant at Manuel Antonio. They seem to really enjoy what they do. Andrey was our guide in Manuel Antonio National Park and JJ led the rafting expedition. We also went on a boat trip with Iguana.They own their own smallish catamaran and looked after us really well. Good food. Live banjo music. And we even saw whales.

Sylvia worked with us to create a perfect trip that met our specific requests and budget. She was very responsive and checked in with us before the trip and a couple of times during it. Our flight in was delayed by 14 hours and Sylvia rearranged pick-up and transfers from the airport with no fuss.

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Sylvia Jurado, local specialist, responded to this review:

Hola Ed!
I am so glad that you had a great family vacation and that it fullfilled your trip expectations!
Your comments are the best reward to continue in the travel business creating memorable moments!
Pura Vida!

Ioana

Costa rica national parks adventure - 14 days, Costa Rica - Jul 1 - Jul 18, 2018

Traveler: Ioana T. - Local specialist: John Rabenau

We had a wonderful 18 day vacation thanks to John and his great organization of our trip. This was our first visit to Costa Rica and we experienced a bit of everything - diving, visiting rainforest parks, zipline, white water rafting, horse back riding. Communication with John was very fast and efficient--both when planning the trip as well as throughout our itinerary. He booked for us places that matched very well our travelling & vacation style. I would highly recommend using the services of his company when planning Costa Rica vacation.

Michelle

7 day mother/son trip in costa rica, Costa Rica - Jun 10 - Jun 17, 2018

Traveler: Michelle D. - Local specialist: Randall Jiménez

We had a wonderful trip, my son LOVED the zip line and the horseback riding. We also booked a chocolate tour in La Fortuna, and a naturalist-led tour of the rainforest in Manuel Antonio. All of the hotels were great, in perfect locations. I was a single mom traveling with my 9 year old son, and I felt safe the entire time. Thank you for setting everything up for us, it will be a trip we never forget :)

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Randall Jiménez, local specialist, responded to this review:

Thank you Michelle for giving us the opportunity to welcome you and your son in our country and organize a vacation, that it makes me really happy to read, any of you will not forget...all the best and Pura Vida!! - Randall

Trip to costa rica, Costa Rica - May 21 - May 26, 2018

Traveler: gaelle v. - Local specialist: Sylvia Jurado

Amazing trip ! Everything was perfect!
Good hotels selection .
Thanks a lot

Gaelle

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Sylvia Jurado, local specialist, responded to this review:

Thank you Gaelle and glad to know that you liked the hotels included in your trip plan!
Kind regards,
Sylvia

Trip to costa rica, Costa Rica - May 21 - May 26, 2018

Traveler: Bernard i. - Local specialist: Sylvia Jurado

Everything made by Sylvia was perfect there is nothing to say, perfect Is the word
I strongly recommend Sylvia for anything you want to plan in Costa Rica
thank you
Bernard

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Sylvia Jurado, local specialist, responded to this review:

Thank you Bernard for your trip review and glad to know that you are satisfied with my services!
I spoke with Mauricio your driver and told me that you were able to enjoy a drink at Villa Caletas during sunset!
Hope that you can visit us again and explore other amazing destinations for a short escapade!
Best regards,
Sylvia

Costa rica highlights!, Costa Rica - Apr 14 - Apr 21, 2018

Traveler: Raj V. - Local specialist: Sylvia Jurado

My girlfriend and I booked a week's vacation in Costa Rica through Sylvia. It was super easy and Sylvia customized a great trip for us! We flew into San Jose from Toronto on April 14 and spent time in 3 spots - San Jose, Arenal and Manuel Antonio. It was an amazing experience and I felt like we had 3 vacations in one! Everything including the transfers, hotels and excursions was organized and we just had to turn up! Our guides were all fun, knowledgeable and gave us an exciting and authentic... read more

My girlfriend and I booked a week's vacation in Costa Rica through Sylvia. It was super easy and Sylvia customized a great trip for us! We flew into San Jose from Toronto on April 14 and spent time in 3 spots - San Jose, Arenal and Manuel Antonio. It was an amazing experience and I felt like we had 3 vacations in one! Everything including the transfers, hotels and excursions was organized and we just had to turn up! Our guides were all fun, knowledgeable and gave us an exciting and authentic experience. Our transfers were generally private so trips were relaxing and we got a lot of history enroute.

The cultural city tour with Abelardo was fascinating. We really enjoyed the National Museum and National Theatre. Arenal was gorgeous and our juniors suite has an incredible view of the volcano (thanks Sylvia). We had a little hiccup with the ziplining/hanging bridges excursion, and missed our transfer. Sylvia and Kimkim stepped up and covered the taxi to get us there and we had an awesome day. The intense hike trekking through the rainforest down the crater of an extinct volcano was incredible. The crater was heavily forested and had 3 lagoons in it. I swam in 2 of them and was the only person in the water! It felt like we had the whole place to ourselves! This was finished off with a traditional lunch at a Costa Rican family's home with spectacular views of the rainforest. Our guide Andreas was amazing and pointed out wildlife as we went along.

Manuel Antonio was another incredible place with beautiful beaches and a national park teeming with wildlife. The tour we had in the park was truly amazing. We saw so much wildlife. We stayed in a hotel called Si Como No - a beautiful property was many rooms set in the hillside. Our balcony had an ocean and rainforest view (thanks again for this booking Sylvia!)

The vacation was capped off with a private tour of a coffee plantation - yet another highlight! There's lots more to tell, but you're gonna have to discover Costa Rica yourself.

This was one of the best vacations I've ever had, and I've travelled extensively. I would recommend both Costa Rica and Kimkim! Special thanks to Sylvia for arranging this fabulous vacation!

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Sylvia Jurado, local specialist, responded to this review:

Hola Raj!
Thank you so much for your kind message and happy to learn that you felt like if you had enjoyed 3 vacations in one! Also, for sharing your pictures and that you were pleased with hotels suggested !
Hope that you can visit us in a near future and explore other destinations!
Wishing you a nice afternoon!

Pura Vida!!

Sylvia

Costa rica surfing adventure, Costa Rica - Mar 30 - Apr 10, 2018

Traveler: Jamie O. - Local specialist: Sylvia Jurado

Great trip! Thanks for the change in transportation to Tamarindo as the ride was awesome with the forst half hour on the beach and the most of the rest on backroads thru the countryside. On reflection i would have stayed an extra day at Flor Blanca versus goign to Tamarindo which was too touristy for me but great for my 16 year old. Thanks for your help!

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Sylvia Jurado, local specialist, responded to this review:

Hola Jamie!
Happy to learn that you had a great surfing adventure in Costa Rica with your son and that he liked Tamarindo for more surfing!! Flor Blanca is a great resort and I knew that you will love it when I proposed it to you!

You have to come back to explore Costa Rica and explore other destinations such as the Arenal Volcano area and why not surfing down on the Caribbean coast!

Wishing you a great day!

Kind regards,

Sylvia

Christie

Classic costa rica: 7-day self-drive tour, Costa Rica - Mar 30 - Apr 6, 2018

Traveler: Christie C. - Local specialist: Sylvia Jurado

Sylvia was very patient and help us a lot with the tour. We had a great time and will use the service again in the future.

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Sylvia Jurado, local specialist, responded to this review:

Hola Christie!
Thank you for your trip review and glad to learn that you had a great time in Costa Rica!
Hope that you can come back soon and explore another exciting destinations that you missed this time!
Kind regards,
Sylvia

Federica

Nature and adventure , Costa Rica - Mar 8 - Mar 23, 2018

Traveler: Federica M. - Local specialist: Randall Jiménez

We have recently returned from two weeks in Costa Rica and we loved it!
From day one the communication with Randall was amazing. He got back to all of my messages within hours. His speed and kind way were really helpful. We booked the trip a few months ahead and Randall kept in touch with us leading up to it, a nice touch. 

When we arrived in Costa Rica, again everything was very well organised and Randall always kept us up to date with those couple of minor changes in flights or pick up... read more

We have recently returned from two weeks in Costa Rica and we loved it!
From day one the communication with Randall was amazing. He got back to all of my messages within hours. His speed and kind way were really helpful. We booked the trip a few months ahead and Randall kept in touch with us leading up to it, a nice touch. 

When we arrived in Costa Rica, again everything was very well organised and Randall always kept us up to date with those couple of minor changes in flights or pick up times we encountered. Nothing ever seemed an inconvenience for him and it was great to know I could message him if needed.

In terms of the holiday itself, the places we visited were beautiful. Cloud forest, jungle, Pacific and Atlantic coasts. Lots of animals and activities everywhere plus time to relax. The holiday really ticked all the boxes.

Costa Rica is a stunning country and the way of life there is something I have taken home with me.. Pura Vida!!

 

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Randall Jiménez, local specialist, responded to this review:

Dear Federica,

I want to thank you so much your feedback about the trip and for sharing your experience, it really makes me so happy that you and James have enjoyed the arrangements that we did for your vacation, I just hope to have the chance to welcome you again in a future in my country and meet you in person this time.

Greetings from Costa Rica & Pura Vida!!! :)

Randall