Kimkim Trip Reviews for Costa Rica

4.8
Based on 819 ratings
Read 819 verified reviews by travelers who booked their trip to Costa Rica on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Costa Rica
Costa Rica | Mar 31 - Apr 10, 2024

M
Meg R.
South Windsor, CT | Reviewed on Apr 23, 2024
Our trip to Costa Rica was amazing! We went for 10 days and spent time in San Jose, La Fortuna, Arenal and Tamarindo. We stayed at Volcano Lodge in Arenal and Wyndham in Tamarindo and both were awesome. The CR travel used for our private transfers were amazing- very personable and allowed us to stop if we needed to and they showed us all around on our drives- stopping for fruit, wildlife. The excursions we booked were also wonderful. I highly recommend the zip line through SkyAdventures. Read more

Our trip to Costa Rica was amazing! We went for 10 days and spent time in San Jose, La Fortuna, Arenal and Tamarindo. We stayed at Volcano Lodge in Arenal and Wyndham in Tamarindo and both were awesome. The CR travel used for our private transfers were amazing- very personable and allowed us to stop if we needed to and they showed us all around on our drives- stopping for fruit, wildlife. The excursions we booked were also wonderful. I highly recommend the zip line through SkyAdventures.

Hotel Reviews
Courtyard by Marriott San Jose Airport Alajuela
Alajuela

This hotel was fine. I wish we only stayed here one night as there is not much to do in this area and it is not a walkable area. The included breakfast was good with an omelet bar but the dinner and lunch we had here was just ok.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Volcano Lodge, Hotel & Thermal Experience
San Carlos, Alajuela

We loved staying here! The view of the volcano was incredible. All hotel staff were incredibly friendly. Breakfast and all meals were great as well as drinks at the swim up bar. Not too far from La Fortuna, Ubers were cheap if you don’t have a car. Our only complaint was how uncomfortable the mattresses were in our room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very uncomfortable mattress
Wyndham
Tamarindo

This hotel was awesome! We loved that we were in a secluded place with incredible views but also had access to downtown and the beach club for free with the hourly shuttle. Views at the pool can’t be beat.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Doka Coffee Tour & Poas Volcano National Park
Doka Coffee Tour & Poas Volcano National Park
Costa Rica

Coffee tour was awesome! Our guide was so thorough and friendly. The volcano tour was not worth it in my opinion. You can only stay at the site for 20 minutes due to the gases and we could no see anything on the day we went. I would have preferred to transfer out of San Jose quicker than staying for this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Sky Tram, Sky Trek & Sky Walk
Sky Tram, Sky Trek & Sky Walk
Arenal/La Fortuna

Highly recommend this zip line- the views were absolutely stunning and there is a restaurant/bar with amazing views of Arenal Lake and volcano where you can eat after. The hanging bridges were great and our tour guide was awesome however we did not see any wildlife.

Quality of Experience
Guides, Drivers and Staff
Transport
Paradise Hot Springs & Meal
Paradise Hot Springs & Meal
Arenal/La Fortuna

These hot springs are gorgeous !! When we got to Costa Rica people seemed to recommend Tabacon or Eco Thermales the most for hot springs. We also had hot springs at our hotel (volcano lodge), so I am not sure this was worth it. The dinner included was not good. Food was cold, not many options, it’s buffet style.

Quality of Experience
Food
Good was cold! And there was barely any left when we got there
Guides, Drivers and Staff
Transport
Catamaran Sailing Adventure
Catamaran Sailing Adventure
Costa Rica

We loved this! Snorkel was great and so nice To get On the water.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Traditional Cooking Class with Dinner
Traditional Cooking Class with Dinner
Arenal/La Fortuna

This was amazing! One of the best parts of our trips. My partner and I had a blast making homemade tortillas and Casado.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Costa Rica | Replied on Apr 24, 2024

Hello Meg!

This picture of the sun making the coffee look golden brown is so mellow; I love it! Your casado also looks amazing! 🍛 Now you can include some delicious tortillas in your menus at home :)

Well-organized trip
Costa Rica | Apr 6 - Apr 13, 2024

Marcia
Marcia J.
Redmond, WA | Reviewed on Apr 22, 2024
Well-organized trip. Having the transport arranged for us let us focus on family and CR, not navigating how to get around. Serendipity Adventures, the on-the-ground subcontractor for KimKim, was superb. KimKim found the perfect place for a family of 7 to stay for a week in Manuel Antonio. Read more

Well-organized trip. Having the transport arranged for us let us focus on family and CR, not navigating how to get around. Serendipity Adventures, the on-the-ground subcontractor for KimKim, was superb. KimKim found the perfect place for a family of 7 to stay for a week in Manuel Antonio.

Hotel Reviews
Gran Hotel Costa Rica
San José

Just a Hilton from the Curio Collection. Everything was spectacularly nice (to be expected from a 5 Star hotel), but also quite divorced from a Costa Rican Experience; once inside the hotel, we could have been in almost any country anywhere. Great breakfast. Great location. Interestingly, less-than stellar restaurant staff, some of whom were slow and indifferent. If you value the luxury hotel experience, change this rating to 5 stars.

Authenticity & Character
A luxury hotel that could be transplanted to anywhere in the world. Devoid of authenticity except the building is a bit historic.
Location
Staff
Good front desk, great porters, great room service, and a full sized crib for our toddler, not just a pack-n-play. Restaurant staff a bit indifferent.
Cleanliness & Comfort
Hotel Costa Verde
Manuel Antonio

A wonderful place for families. We were 7 and KimKim found us the perfect house (Casa Quinta) on the property. Multiple great pools. Monkeys everywhere, which we all loved.

Authenticity & Character
Location
It is indeed built on the side of a hill. Plan on uphill hiking or plan on multiple taxi rides (totally worth the extra expense).
Staff
Cleanliness & Comfort
The cleaning staff even washed our dishes!
Activity Reviews
Private Manuel Antonio National Park Guided Hike
Private Manuel Antonio National Park Guided Hike
Costa Rica

Not suited for young children. Mostly we saw small sleeping sloths only viewable through binoculars, which little kids can't easily negotiate. Defiinitely go early in the morning, before the heat sets in. Nice tour with a naturalist for older children and adults, with lots of teaching and explaining that bores the little ones and is great for others.

Quality of Experience
Guides, Drivers and Staff
Damas Island Boat Tour
Damas Island Boat Tour
Manuel Antonio

Mangroves are cool for those of us with little experience with them.

Quality of Experience
Food
Simple and authentic dinner at an outdoor cafe afterwards.
Guides, Drivers and Staff
Transport
One of us left a phone on the bus and they brought it back to us almost before we even discovered it missing. Above and beyond service.
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Apr 22, 2024

Hello Marcia, I'm glad that you were able to enjoy the hotel in Manuel Antonio, keeping your whole family together. I'm sorry that the national park tour was a little too much for your little one, but it sounds like everyone was ablet to cool off and enjoy the pools at Costa Verde. I'm also glad to hear that there were lots of monkeys to keep you entertained and that your phone was promptly returned to you.
Thank you
Holden Ketchum
Serendipity Adventures

Amazing Honeymoon in Costa Rica
Costa Rica | May 17 - May 27, 2023

Virginia
Virginia P.
Jurupa Valley, CA | Reviewed on Apr 22, 2024
Booking our Costa Rican honeymoon through Kim Kim and using Nuria was one of the best decisions we made. It wasn’t just a trip; it was an expertly curated adventure. For anyone looking to celebrate Costa Rica, 10 day adventure, which was an unforgettable adventure I cannot recommend Nuria enough. We had day by day itinary with all the information needed, the car rental easy, driving through costa rica was breeze. Customer service was available, ensuring that any questions we had were... Read more

Booking our Costa Rican honeymoon through Kim Kim and using Nuria was one of the best decisions we made. It wasn’t just a trip; it was an expertly curated adventure. For anyone looking to celebrate Costa Rica, 10 day adventure, which was an unforgettable adventure I cannot recommend Nuria enough. We had day by day itinary with all the information needed, the car rental easy, driving through costa rica was breeze. Customer service was available, ensuring that any questions we had were answered promptly and any minor issues were resolved quickly via whatups. This peace of mind was invaluable, especially being in a foreign country and wanting to focus solely on each other. e found ourselves one day zip-lining through the canopy of Monteverde, and the next, snorkeling in the crystal-clear waters of the Gulf of Papagayo. booked us into boutique hotels and secluded lodges that emphasized privacy and romance. Each location offered unique charms surrounded by the rich biodiversity of a rainforest.

Hotel Review
Chachagua Rainforest
La Fortuna

The location was secluded and a little further than other hotels or the city center. Accommodations were nothing short of spectacular, and it felt private, with lots of wildlife.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Nuri R

A trip that was perfectly suited to our family.
Costa Rica | Mar 13 - Mar 20, 2024

C
Christa R.
Newark, NJ | Reviewed on Apr 21, 2024

kimkim helped us find a hotel that was perfect for our family and in a great location. The full-day excursion to Rincon de la Vieja booked through our kimkim agent was a highlight of the trip. Our guide was extremely knowledgeable about the area and wildlife. We were able to spot a variety of birds and animals. The entire trip exceeded our expectations.

Local specialist: Erwin Gonzalez
Erwin
Erwin Gonzalez
Local specialist in Cartago Costa Rica | Replied on Apr 24, 2024
Dear Christa, Thank you so much for taking the time to share your review! I'm thrilled to hear that you and your family had such a wonderful experience during your trip. I'm particularly delighted that you enjoyed the hotel we recommended and that it was perfect for your family's needs. It's great to know that the full-day excursion to Rincon de la Vieja was a highlight of your trip. Our team works hard to ensure that our travelers have memorable experiences, and I'm glad to hear that your... Read more

Dear Christa,

Thank you so much for taking the time to share your review! I'm thrilled to hear that you and your family had such a wonderful experience during your trip.

I'm particularly delighted that you enjoyed the hotel we recommended and that it was perfect for your family's needs. It's great to know that the full-day excursion to Rincon de la Vieja was a highlight of your trip. Our team works hard to ensure that our travelers have memorable experiences, and I'm glad to hear that your guide was knowledgeable and that you were able to spot a variety of birds and animals.

Your positive feedback truly means a lot to us, and I'm delighted that we were able to exceed your expectations. It was a pleasure assisting you with your travel plans, and I hope we have the opportunity to welcome you back to Costa Rica in the future!

Pura Vida!
Erwin

Adam was very responsive and made changes at ...
Costa Rica | Apr 1 - Apr 11, 2024

Catherine
Catherine H.
Harrison, NJ | Reviewed on Apr 21, 2024
Adam was very responsive and made changes at our request without missing a beat. Found great options for us. Read more

Adam was very responsive and made changes at our request without missing a beat. Found great options for us.

Hotel Reviews
El Silencio del Campo Hotel
La Fortuna

Very Comfortable with yummy breakfast options. Hot springs were wonderful - very clean! Grounds were lovely and we enjoyed the farm. Great organic vegetable garden and lots of animals visiting children enjoyed including milking one of the cows. Staff was helpful and friendly.

Authenticity & Character
Location
Staff
Friendly and helpful - great suggestions
Cleanliness & Comfort
Arco Iris Lodge
Santa Elena

Very different from our first hotel but comfortable, right in town, nice breakfast options. Pretty quiet for being in town.

Authenticity & Character
Location
Staff
Very accommodating
Cleanliness & Comfort
Hotel Plaza Yara
Puntarenas

Very comfortable - nice staff - lovely clean pool - great outside sitting area. Right on a busy road so noisy at times and not able to walk anywhere.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Chocolate & Night Hike Experience
Chocolate & Night Hike Experience
Monteverde

Very informative but too much time in the gift shop

Quality of Experience
Too much of a canned tourist tour plus too much time in the gift dhop
Guides, Drivers and Staff
Transport
Self-Guided Arenal Volcano & 1968 Reserve Hike
Self-Guided Arenal Volcano & 1968 Reserve Hike
Arenal/La Fortuna

Nice hike with lovely views of the volcano. Good signage with a comfy cafe at the finish

Quality of Experience
Safari Float on the Peñas Blancas River
Safari Float on the Peñas Blancas River
Arenal/La Fortuna

Wonderful guides, beautiful relaxed float on the river. Great snacks at the end.

Quality of Experience
Guides, Drivers and Staff
Knew the animals and plants so answered all our questions. Generally informed regarding the ecology of the area.
Transport
Picked us up on time
Monteverde Cloud Forest Reserve Guided Hike
Monteverde Cloud Forest Reserve Guided Hike
Monteverde

Saw lots of animals and birds but the trail was crowded with other tours. Guide was knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Transport
On time!
Self-Guided Day at the Monteverde Hummingbird Garden
Self-Guided Day at the Monteverde Hummingbird Garden
Monteverde

All kinds of hummingbirds but lots of people and the birds were all brought in to feeders

Quality of Experience
Self-Guided Hiking and Bird-watching at Curi-Cancha Reserve
Self-Guided Hiking and Bird-watching at Curi-Cancha Reserve
Monteverde

Beautiful private reserve with wide paths, a variety of terrains, cultivated flower gardens, nice views, easy walking, quiet and not ctowded

Quality of Experience
Ocean Kayaking & Snorkeling
Ocean Kayaking & Snorkeling
Manuel Antonio

Not good snorkeling but the kayak was nice but short.

Quality of Experience
Guides, Drivers and Staff
Transport
Self-Guided Manuel Antonio Beaches
Self-Guided Manuel Antonio Beaches
Manuel Antonio

Nice beaches, a little rough for swimming.

Quality of Experience
Organic Spice Farm Experience
Organic Spice Farm Experience
Manuel Antonio

Wonderful experience with lots of information about the spices and growing them plus excellent snacks! Snacks included home made ice cream and they provided vegan options!

Quality of Experience
Guides, Drivers and Staff
The guide was enthusiastic and knowledgeable
Transport
Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in Boulder (Kimkim HQ) | Replied on Apr 23, 2024

Hi Catherine,

I loved looking through your photos! Thank you for posting them and thanks for your wonderful review! You made the planning process easy and it was fun working with you to create your perfect itinerary! 😃 Providing excellent service and finding great options for our travelers are top priorities for us, and it's nice to know that your expectations were met! :)

If you ever need assistance with future travel plans or have any questions, please don't hesitate to reach out.

Be well! 🦁

Excellent trip with great guides
Costa Rica | Apr 3 - Apr 17, 2024

K
Ken H.
United Kingdom | Reviewed on Apr 21, 2024
Excellent trip with great guides and efficient comfortable transfers. All local tour operators did a great job. Highlights were Manuel Antonio and La Fortuna. Read more

Excellent trip with great guides and efficient comfortable transfers. All local tour operators did a great job. Highlights were Manuel Antonio and La Fortuna.

Hotel Reviews
Hotel Heliconia
Monteverde Costa Rica

On steep hill out of town, so taxis needed for transfers. Family room was large but had a huge bath in the bedroom itself and nowhere to sit indoors. Wildlife in the gardens a big compensation. Coatis and many birds.

Authenticity & Character
Characterless restaurant
Location
Isolated but great views
Staff
Friendly and helpful
Cleanliness & Comfort
Hotel Kokoro Mineral Hot Springs
La Fortuna

Extensive gardens and birdlife made up for pretty basic accommodation. Restaurant was not Japanese fusion as described. Hot springs uninviting.

Gran Hotel Costa Rica
San José

Good quality Hilton hotel in great central location. Comfortable rooms with all facilities.

Villas Lirio
Manuel Antonio

Good pool surrounded by palms. Our accommodation was a huge apartment on upper floor but we didn't use the dining area or kitchen. Hotel a bit dated with lots of mismatched decor/ornaments. Quirky. Lots of steps everywhere. Staff a bit unapproachable and unhelpful. Restaurant/bar a bit messy and staff appeared particularly unprofessional. Prefer staff who don't sit around on the bar counter area singing along to the piped music, or who clear tables with a lollipop stuck in their mouths. 😯

Authenticity & Character
Dated
Location
Lots of restaurants within 5 minutes walk.
Staff
Unhelpful
Cleanliness & Comfort
Lots of space but also lots of steps and lots of engine noise from the road.
Hotel Presidente San Jose City Center
San José

Great location and helpful cheerful staff. Super open air terrace restaurant/bar on 4th floor. Great food and drinks. Industrial feel of entrance and front desk area, and bare tiled floors in room a bit unwelcoming on late evening arrival, but the whole hotel grew on us. Striking bold murals as decor for our room. No mirror. Quirky.

Authenticity & Character
Location
Close to all downtown landmarks
Staff
Great
Cleanliness & Comfort
Super comfortable bed
Activity Reviews
Day Trip to Doka Coffee Plantations & La Paz Waterfall Gardens
Day Trip to Doka Coffee Plantations & La Paz Waterfall Gardens
San José

Enjoyed Doka Plantation tour. Gardens not so much. Felt had to move at guide's speed and shere guides personal interest in animals and plants.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Doka Coffee Tour & Poas Volcano National Park
Doka Coffee Tour & Poas Volcano National Park
Costa Rica

Cancelled due volcanic activity - sulphurous fumes.

La Fortuna Waterfall Guided Hike
La Fortuna Waterfall Guided Hike
Arenal/La Fortuna

Mix up between tour operator and KimKim over pick-up time led to rushed start. Good visit though. Helpful guide. Steps down were were more difficult than up. Not much chance to observe wildlife.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit to Maleku Indigenous Reserve
Visit to Maleku Indigenous Reserve
Arenal/La Fortuna

Really enjoyable visit, made all the better by welcoming hosts and really enthusiastic helpful guide. Amazing insight into language, culture and way of life of indigenous people from 300 years ago. Great chance to try skills needed to live to survive by subsistence hunting, fishing and farming.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Costa Rica | Replied on Apr 24, 2024

Hi Ken!

Thank you so much for your review and for traveling with kimkim.

We hope to join you wherever your next adventure takes you!

We had an amazing trip! The resorts were terr...
Costa Rica | Apr 6 - Apr 13, 2024

Mike
Mike M.
Hartford, CT | Reviewed on Apr 20, 2024
We had an amazing trip! The resorts were terrific. All the activities were fun and exciting and everything went seamlessly. We especially loved the white water rafting in La Fortuna. Kimkim delivered on another amazing and memorable family trip for us! Read more

We had an amazing trip! The resorts were terrific. All the activities were fun and exciting and everything went seamlessly. We especially loved the white water rafting in La Fortuna. Kimkim delivered on another amazing and memorable family trip for us!

Hotel Reviews
Volcano Lodge, Hotel & Thermal Experience
San Carlos, Alajuela
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Mariposa Hotel
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Whitewater Rafting on the Balsa River, Class II-III
Whitewater Rafting on the Balsa River, Class II-III
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Ocean Kayaking & Snorkeling
Ocean Kayaking & Snorkeling
Manuel Antonio
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal Volcano Hike & La Fortuna Waterfall
Arenal Volcano Hike & La Fortuna Waterfall
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Sky Tram, Sky Trek & Sky Walk
Sky Tram, Sky Trek & Sky Walk
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Sukia - Night Tour
Sukia - Night Tour
Manuel Antonio
Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Apr 21, 2024

Hola from Costa Rica, Mike,

That's fantastic to hear! It sounds like you had an incredible time full of adventure and relaxation.

We're thrilled that Serendipity Adventures could help make your family trip unforgettable.

Thank you for sharing your experience with us!

Pura Vida!
Bryan León,
Serendipity Adventures, Costa Rica🌋

Just back from a 9 day trip to Costa Rica (Ar...
Costa Rica | Mar 12 - Mar 20, 2024

Martin
Martin L.
Canada | Reviewed on Apr 17, 2024
Just back from a 9 day trip to Costa Rica (Arenal/La Fortuna, Monteverde, and Manuel Antonio). Loved the guidance that Serendipity Adventures provided us both before our travels (thanks Holden and Nancy )a we trip planned, and appreciated the support locally from Wilman while we were there. The entire experience was both spectacular and seamless, from the rental car agent meeting us at our hotel, to the various guides that met us as planned on the different parts and locations of our... Read more

Just back from a 9 day trip to Costa Rica (Arenal/La Fortuna, Monteverde, and Manuel Antonio). Loved the guidance that Serendipity Adventures provided us both before our travels (thanks Holden and Nancy )a we trip planned, and appreciated the support locally from Wilman while we were there. The entire experience was both spectacular and seamless, from the rental car agent meeting us at our hotel, to the various guides that met us as planned on the different parts and locations of our amazing adventures (wildlife, ziplines, thermal baths, coffee plantations, and Pacific beach time to name a few). We appreciated having the peace of mind of a local contact for the trip as questions arose, as well as an after hours emergency contact number as well (which thankfully we did not have to use). The trip itinerary was detailed, and very easy to follow, and allowed us flexibility as we self drove from various parts of the country. Pure Vida ! Thank you!

Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Apr 18, 2024

Thank you very much, Martin! I'm so glad that the effort and planning paid off and you and your family had a great time making memories here in Costa Rica. I am happy to hear that you feel everything ran so smoothly and that you had some amazing experiences.
Thank you
Holden Ketchum
Serendipity Adventures

Anniversary Trip to Costa Rica
Costa Rica | Apr 2 - Apr 11, 2024

Ashley
Ashley S.
Los Angeles, CA | Reviewed on Apr 17, 2024
We took a trip to Costa Rica for our 10 year wedding anniversary. Olman did a fantastic job helping us plan the trip of a life time. We didn't have to worry about a single thing. All the confirmations and reservations were available at the tip of our fingers. Everything was arranged and paid for prior to arriving. Our favorite experience was our two day white water rafting trip down the Pacuare River. Our rafting guides, Edwardo and Luis, were hilarious, a fantastic chefs. Very... Read more

We took a trip to Costa Rica for our 10 year wedding anniversary. Olman did a fantastic job helping us plan the trip of a life time. We didn't have to worry about a single thing. All the confirmations and reservations were available at the tip of our fingers. Everything was arranged and paid for prior to arriving. Our favorite experience was our two day white water rafting trip down the Pacuare River. Our rafting guides, Edwardo and Luis, were hilarious, a fantastic chefs. Very knowledgeable and made us feel safe the entire trip. I will definitely be booking our next big trip out of the country with Kim Kim.

Hotel Reviews
Autentico Hotel
San Jose
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mawamba Lodge
Tortuguero
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pacuare River Lodge
Bajo Tigre

What an amazing experience to enjoy the sounds of nature as you fall asleep at night. The beds were not comfortable, but the experience made up for the lack of comfort from the mattresses.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Beds were not comfortable at all. The water from the shower was ice cold.
Hotel Lomas del Volcán
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel & Spa Poco a Poco
Monteverde Costa Rica
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park Inn San Jose by Radisson
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
 San Jose - Tortuguero
San Jose - Tortuguero
Costa Rica
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day 2 Pacuare River Lodge - Rafting Adventure - Transfer Arenal
Day 2 Pacuare River Lodge - Rafting Adventure - Transfer Arenal
Costa Rica

Edwardo and Luis were amazing rafting guides, chefs, and company. I felt so safe as we rafting down the rivers enjoying beautiful sceneries, lots of wildlife and a cool hike to a swimming hole. The guides were very knowledgable and competent in their abilities to lead our group. They made us delicious meals as we arrived at the lodge for the evening.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Horseback Riding to the La Fortuna Waterfall
Horseback Riding to the La Fortuna Waterfall
Arenal/La Fortuna

The pineapple treat prepared for us after we completed the long hike to the waterfall and back was a nice treat!

Quality of Experience
Guides, Drivers and Staff
Monteverde Self-Guided Hanging Bridges & Zip Lining
Monteverde Self-Guided Hanging Bridges & Zip Lining
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Apr 17, 2024

Hi Ashley,

Thanks for your review.
It is great to know you had a terrific time in Costa Rica to celebrate your anniversary.

I see you enjoyed every activity and hotel you visited, which makes me so happy.

Let's hope you can visit my country once again to explore more destinations.

Best,
Olman

Amazing family trip to Costa Rica
Costa Rica | Mar 27 - Apr 6, 2024

B
Ben H.
Columbus, OH | Reviewed on Apr 15, 2024
The team did an amazing job helping us with a fantastic experience. We spent three nights in Monteverde and seven nights in Nosara. Monteverde and the Cloud Forest was unlike anything I have ever seen before. We spent a few days hiking, ziplining and learning how chocolate and coffee is made. I personally loved the cloud forest. My wife loved the chocolate and coffee experience. The kids favorite was the night hike and zip lining. The hotel recommendation was very unique. With nine... Read more

The team did an amazing job helping us with a fantastic experience. We spent three nights in Monteverde and seven nights in Nosara. Monteverde and the Cloud Forest was unlike anything I have ever seen before. We spent a few days hiking, ziplining and learning how chocolate and coffee is made. I personally loved the cloud forest. My wife loved the chocolate and coffee experience. The kids favorite was the night hike and zip lining. The hotel recommendation was very unique. With nine buildings stretching from the bottom of the mountain to the top, the resort felt like it was in the rain forest. Our room was at the very top of the mountain providing us with wonderful views of the golf of Nicoya.

We initially hesitated on planning a trip to Costa Rica. With four young kids, I was concerned that we would have challenges traveling between the airport and differing locations. For those that haven't been to CR, the roads can be a challenge. Gustavo connected us with Ride CR. This took all of the stress out of our trip. I would highly recommend using Ride CR if you are planning to move around the country with smaller kids.

Jessica was wonderful. She helped us schedule all the tours and activities. I really appreciated her responsiveness and ability to accommodate late changes that were needed. I was super surprised at how easy KimKim made this. I would 100% use this group again.

Hotel Review
El Establo Mountain Hotel
Monteverde

Such a unique hotel. The grounds are beautiful. The staff are wonderful. Our room was at the top of the mountain. It is easily a 20 minute walk. The shuttles made getting around the hotel super easy. I would recommend staying as high up as possible. You get a good view and a bit more of a breeze. I can't say enough about the staff. My daughter tripped and was injured and required stiches. The hotel staff offered to have a doctor visit the hotel to have her treated. They could not have been nicer. I would definitely stay here again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Costa Rica | Replied on Apr 24, 2024

Hi Ben!

Monteverde is also easily at the top of my list in Costa Rica. The peace and beautiful views that you get here are hard to beat, and it's such a lovely setting for kids where they can explore safely.

I hope your daughter recovers from her stitches soon so that you can continue exploring the world together.

Until next time 🦥

Great for booking, but very disappointing in country
Costa Rica | Mar 28 - Apr 6, 2024

M
Marc H.
Los Angeles, CA | Reviewed on Apr 13, 2024
Prior to getting to Costa Rica the process with Kim Kim was fantastic. Unfortunately when we got two Costa Rica the whole process fell apart. We were extremely disappointed with the lack of communication and lack of availability of anyone at Kim Kim while we were in country. The number one reason we used a local travel agency was for the in-country support and that completely fell flat. The best support we got was from someone in finance who happened to pick up the phone on Friday when we... Read more

Prior to getting to Costa Rica the process with Kim Kim was fantastic. Unfortunately when we got two Costa Rica the whole process fell apart. We were extremely disappointed with the lack of communication and lack of availability of anyone at Kim Kim while we were in country. The number one reason we used a local travel agency was for the in-country support and that completely fell flat. The best support we got was from someone in finance who happened to pick up the phone on Friday when we were there. She was wonderful but completely under trained in order to actually help us with the concerns that we had. Absolute fail for in-country support. This will be the number one reason we do not use Kim Kim again in the future.

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Apr 19, 2024
Hi Marc, Thank you for your feedback. Concerning our after-hours line, we had a technical issue affecting the incoming calls during Easter Week. This was likely the reason why you couldn't reach us initially. Additionally, you spoke with Mrs. Adriana Jimenez, owner and head of finance at Amazilia Travel who kindly explained to you that it was a national holiday and that she would address the issue with our operations department as she was not in front of a computer at that moment. We... Read more

Hi Marc,

Thank you for your feedback.

Concerning our after-hours line, we had a technical issue affecting the incoming calls during Easter Week. This was likely the reason why you couldn't reach us initially.

Additionally, you spoke with Mrs. Adriana Jimenez, owner and head of finance at Amazilia Travel who kindly explained to you that it was a national holiday and that she would address the issue with our operations department as she was not in front of a computer at that moment.

We apologize for any inconvenience this might have caused you and hope to greet you again in Costa Rica in the future.

Best Regards,
Olman

8 day tour to Costa Rica with KimKim ...
Costa Rica | Mar 30 - Apr 6, 2024

Uday
Uday S.
North Atlanta, GA | Reviewed on Apr 10, 2024
We did a 8 day tour to Costa Rica and KimKim helped it plan extremely well. The trip went very smooth. It was great to have them in the background, as we navigated the 8 days, every step of the way to include timely intervention with hotels and other services to verify the expected services were being provided. Their communication tool/service worked excellent for us. I am already planning to use their expertise for 3 more trips. Thank you for a memorable trip to Costa Rica that included... Read more

We did a 8 day tour to Costa Rica and KimKim helped it plan extremely well. The trip went very smooth. It was great to have them in the background, as we navigated the 8 days, every step of the way to include timely intervention with hotels and other services to verify the expected services were being provided. Their communication tool/service worked excellent for us. I am already planning to use their expertise for 3 more trips. Thank you for a memorable trip to Costa Rica that included central area San Jose city tour, Northern area Arenal/LaFortuna, and South west area National park/beaches. Jessica has been our contact who provided excellent timely help.

Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in Boulder (Kimkim HQ) | Replied on Apr 12, 2024

Hi Uday,

It is so great to hear you had a great adventure in Costa Rica! 🇨🇷 Jessica is the best and so glad she was able to provide in-trip support!

Your planning three other trips with kimkim!!! That is amazing!! We truly have the best team and platform for our travelers!! I think you need to go back to Costa Rica and explore another eight days!!! 🙌

Have the best time on your other adventures! :)

Adam

Wonderful trip to Costa Rica arranged by Kimkim!
Costa Rica | Mar 30 - Apr 7, 2024

Amy
Amy S.
Dallas, TX | Reviewed on Apr 08, 2024
Kimkim planned the most amazing trip to Costa Rica for us. We first worked with Yenyi, then Jessica, our local specialist in Costa Rica finalized our trip. We provided an initial idea of what we wanted to do and see while in Costa Rica, and gave information on the flights we had reserved. From there, everything on our 9-day trip was planned for us, and communicated on our online itinerary. We had the opportunity to review, and ask questions along the way in the planning. We enjoyed our... Read more

Kimkim planned the most amazing trip to Costa Rica for us. We first worked with Yenyi, then Jessica, our local specialist in Costa Rica finalized our trip. We provided an initial idea of what we wanted to do and see while in Costa Rica, and gave information on the flights we had reserved. From there, everything on our 9-day trip was planned for us, and communicated on our online itinerary. We had the opportunity to review, and ask questions along the way in the planning. We enjoyed our accommodations, the activities we had scheduled (lots of eco-tourism, which we LOVED) and the transportation service lined up for us was top-notch. We had the perfect balance of hiking and excursions to down time where we could choose what we wanted to do. Lots of information about what to do in Costa Rica, what to pack, etc. was included. Somewhere in the emails with Jessica, I must have mentioned that this trip was to celebrate our 30th anniversary, because the hotels we stayed in all recognized us with some form of celebration, including a dinner at a nice restaurant (from Kimkim) and a bottle of wine (from the hotel.) We chose Kimkim based on all the positive reviews, having never used an online travel service before. Kimkim totally lived up to their reputation. I would not hesitate to use Kimkim again - it was a fabulous experience.

Hotel Reviews
The Royal Corin Thermal Water Spa & Resort - Adults Only
Fortuna

This was a wonderful hotel. The rooms all had balconies with views of the Arenal Volcano. The thermal springs were amazing - there are at least a dozen places to enjoy the springs, all with varying temperatures. The morning buffet was extensive, as were both the restaurants in the hotel. The staff were so friendly and helpful. The hotel is located outside town, and there isn't a lot within walking distance, so you need to take a taxi or Uber if you want to explore the area. Would definitely recommend!

Authenticity & Character
Loved the open feel, tiled floors, nice decor.
Location
The only thing to know about the location is that is isn't walking distance to restaurants or shipping. It is a short ride to town, so it wasn't a problem for us.
Staff
Everyone was helpful and friendly.
Cleanliness & Comfort
Hotel & Spa Poco a Poco
Monteverde Costa Rica

This is a cute hotel, located on the edge of town. There are a few aces to eat and shop nearby. Santa Elena is a few minutes walking distance. The restaurant was nice.

Authenticity & Character
Location
The Monteverde area is amazing. Santa Elena has a small downtown area, mostly filled with souvenir shops and a few restaurants.
Staff
Cleanliness & Comfort
La Mariposa Hotel
Manuel Antonio

This hotel sits at the top of a hill, a little outside of town. It has a great view from the restaurant and pool. The rooms were nice, with great views from the patio.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The only "comfort" issue we had was that the light into the bathroom is on a motion detector with a timer (that makes a noise) There isn't a door separating the where the beds and bathroom - if someone needs to use the bathroom in the night, the light goes on with an audible click and stays on for several minutes. It came on by itself once during the night .
Activity Reviews
Arenal Hanging Bridges Guided Walk
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna

We saw so many animals on this hike. The guide (Jason) was great. He kept the kids in our small group engaged. It was fun crossing the bridges.

Quality of Experience
We learned so much about the area! The guides are knowledgeable and make the trip for for everyone.
Guides, Drivers and Staff
Transport
Arenal Volcano & 1968 Reserve Guided Hike
Arenal Volcano & 1968 Reserve Guided Hike
Arenal/La Fortuna

Our guide belonged to an indigenous tribe from Costa Rica, and explained how a lot of the plants in the area have been used for years and years. We did the 3-mile loop, and had a really nice time.

Quality of Experience
Guides, Drivers and Staff
Transport
Monteverde Cloud Forest Reserve Guided Hike
Monteverde Cloud Forest Reserve Guided Hike
Monteverde

Don't miss this one! On this guided tour, we saw so many types of birds, it was wonderful. We learned all about the cloud forest, the plants that live there, and what makes this area unique.

Quality of Experience
Guides, Drivers and Staff
Our guide was Micheal. In addition to be an highly educated naturalist, we was local to Monteverde and provided insight into what is what like growing up in the mountains.
Transport
Coffee Experience and Nighttime Nature Walk
Coffee Experience and Nighttime Nature Walk
Monteverde

This was a highlight of our time in Monteverde. We were picked up at our hotel and driven to a small coffee farm. We first got to press some sugar cane and a lime, and had some to drink. Then we learned abut how coffee is grown, roasted and what gives it unique qualities. We sampled several roasts of coffee beans. We then ventured out into the forest when it got dark, with flashlights and nerves on edge! We saw a mother and baby sloth, armadillos, tarantula, a couple of snakes, and frogs. We purchased some coffee that had been grown there to bring home. Our guide, Junior, was knowledgeable, entertaining as heck, and passionate about growing coffee. This was one of the best experiences of our trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

This trip involved a walk into the park, noticing the animals and birds that lived there. We saw sloths, snakes, birds, insects and monkeys. We had time at the beach to swim in the Pacific Ocean before heading back on a different path.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist:

Our Costa Rica trip
Costa Rica | Mar 26 - Apr 3, 2024

Zeynep
Zeynep B.
United Kingdom | Reviewed on Apr 08, 2024
My husband and I had a wonderful trip to Costa Rica. We started our journey in San Jose and embarked on an unforgettable adventure, visiting breathtaking destinations such as Tortuguero, Arenal, and Manuel Antonio. Throughout our travels, our guide Priscila played an integral role in ensuring a seamless and enriching experience. Her knowledge of the local culture, wildlife, and history added depth to our excursions, allowing us to truly immerse ourselves in the beauty of Costa... Read more

My husband and I had a wonderful trip to Costa Rica. We started our journey in San Jose and embarked on an unforgettable adventure, visiting breathtaking destinations such as Tortuguero, Arenal, and Manuel Antonio. Throughout our travels, our guide Priscila played an integral role in ensuring a seamless and enriching experience. Her knowledge of the local culture, wildlife, and history added depth to our excursions, allowing us to truly immerse ourselves in the beauty of Costa Rica.

Priscila's dedication and professionalism were evident from the moment we started to talk to her. She took the time to tailor our itinerary to match our interests and preferences, curating a personalized experience that exceeded our expectations.
Her friendly attitude and enthusiasm made every moment of our trip enjoyable and memorable. From recommending restaurants to advising beaches, Priscila ensured that we had an unforgettable experience.

We had a few issues during our trip, but Priscila tried to help us whenever we needed. Also, we would prefer to spend more time in Manuel Antonio and less time in Arenal as we noticed some of the activities in Arenal and the hotel we stayed in there, weren't great for us. But overall it was a great experience.

We look forward to returning to Costa Rica and exploring more of its wonders with you by our side.

Hotel Reviews
Park Inn San Jose by Radisson
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mawamba Lodge
Tortuguero

This hotel was above our expectations! The staff, the location, the tour guides, and the facilities were great! If one day I go to Tortuguero again, I would definitely stay in Mawamba Lodge. We saw all the animals we wanted on the first day in their garden.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Mountain Paradise
Fortuna

We really think that this was the worst hotel we've ever stayed in our lives. The only good thing is the view from the room but I can make a long list about the negative experience we had in there. We noticed a leak in the toilet the first day, so we called the reception, someone who doesn't speak English came into the room to repair it. He said that it's all good and left. But we found out that he just put a towel on the floor around the toilet for the leak. It was written that they have wireless in the rooms but actually there wasn't. The room location was at the top of the mountain, very dark, and very far from the reception, restaurant and the rest of the facilities. So we could only reach to the room with a golf car. They changed our room on the next day with Priscila's help. The second room was all right but there was still no proper internet inside. We had to dine in the hotel's restaurant because the hotel seemed to be in the middle of nowhere. The food arrived in 1.5 hours and it tasted really bad. They have poor breakfast as well. They offered us a spa to say sorry for the leak in the toilet. So we arranged a time for that with the reception. When we went to the spa area, we had to wait for half an hour for the massage therapist to finish their session with someone else. To summarize, I wouldn't recommend this hotel to anyone!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Playa Espadilla
Manuel Antonio

Great hotel with great food. The location is close to many beaches and the wifi is great!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tortuguero Mountain Hike
Tortuguero Mountain Hike
Tortuguero
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome To Costa Rica
Welcome To Costa Rica
San José International Airport (SJO)

The driver who picked us up from the hotel to take us to the airport for Tortuguero left us in the international departure building, so we had to walk around 10 minutes with heavy luggage to the domestic airport.

Quality of Experience
Guides, Drivers and Staff
Transport
A Journey into the History and Culture of Tortuguero Village
A Journey into the History and Culture of Tortuguero Village
Tortuguero
Quality of Experience
Guides, Drivers and Staff
Transport
EcoTermales Hot Springs & Meal
EcoTermales Hot Springs & Meal
Arenal/La Fortuna

This activity was unnecessarily long! 2-2.5 hours would be definitely enough. The restaurant wasn't great either. We didn't know what to do so we waited in the reception for an hour for the time we agreed with the driver and he was late!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal Volcano Hike & La Fortuna Waterfall
Arenal Volcano Hike & La Fortuna Waterfall
Arenal/La Fortuna

The tour guide was late.

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

They have the best beach in there! But the time we spent in there wasn't enough. ( 30 minutes)

Quality of Experience
Guides, Drivers and Staff
Transport
Ocean Kayaking & Snorkeling
Ocean Kayaking & Snorkeling
Manuel Antonio

The tour guide gave us a really bad canoe comparing to the other peoples canoe in the tour, so we kept falling.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boat tour visiting Tortuguero
Boat tour visiting Tortuguero
Tortuguero
Quality of Experience
Guides, Drivers and Staff
Transport
Zip Lines & Hanging Bridges Guided Walk
Zip Lines & Hanging Bridges Guided Walk
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Good bye Costa Rica!
Good bye Costa Rica!
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Rainforest Wildlife and Sloth Tour
Rainforest Wildlife and Sloth Tour
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Priscila Mata
Priscila
Priscila Mata
Local specialist in Costa Rica | Replied on Apr 08, 2024
Hola Zeynep, I hope you're doing fantastic. Firstly, I want to express my gratitude for taking the time to write such a detailed review. Each comment is incredibly valuable to us as we strive to continuously improve. Your feedback provides insight into how various operators, hotels, and activities work, and we genuinely appreciate it. Thank you for valuing my work and writing such lovely comments about me. You definitely brought a smile to my face! I'm sorry to read about the... Read more

Hola Zeynep,

I hope you're doing fantastic.

Firstly, I want to express my gratitude for taking the time to write such a detailed review. Each comment is incredibly valuable to us as we strive to continuously improve. Your feedback provides insight into how various operators, hotels, and activities work, and we genuinely appreciate it.

Thank you for valuing my work and writing such lovely comments about me. You definitely brought a smile to my face!

I'm sorry to read about the unfortunate situations you encountered, especially with the hotel in Arenal. It's very disappointing to hear that despite our efforts to provide good service as agents, such situations occur that are beyond our control, especially in a place where everything turned out negative, despite our efforts to promote it positively. However, I'm glad to hear that you were still able to enjoy Tortuguero and Manuel Antonio. You must return and explore more of Costa Rica.

You were truly special and kind travelers and I thoroughly enjoyed our communication!

Best regards and Pura Vida!

Priscila

Costa Rica was indeed pura vida!
Costa Rica | Mar 30 - Apr 7, 2024

Jeremy
Jeremy R.
Harrison, NJ | Reviewed on Apr 08, 2024
Our trip to Costa Rica was so seamless, thanks to the collective efforts of the KimKim and Serendipity team. We had all of our needs met and then some, both with the hotels we stayed at and the activities that they coordinated for us. We couldn't have had the trip we did without their help. Ending our trip in Guanacaste was an incredible recommendation that made our stay so relaxing. I was especially impressed by the quick responsiveness on the ground during our week in Costa Rica, as... Read more

Our trip to Costa Rica was so seamless, thanks to the collective efforts of the KimKim and Serendipity team. We had all of our needs met and then some, both with the hotels we stayed at and the activities that they coordinated for us. We couldn't have had the trip we did without their help. Ending our trip in Guanacaste was an incredible recommendation that made our stay so relaxing.

I was especially impressed by the quick responsiveness on the ground during our week in Costa Rica, as we encountered a few questions along the way that were all immediately addressed. I look forward to planning our next trip, wherever that may be!

Hotel Reviews
Casa Conde Beach Front Hotel
Playa Hermosa

Amazing views, food, drink, and pools. Everything we needed and more.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Volcano Lodge, Hotel & Thermal Experience
San Carlos, Alajuela

The rooms themselves were pretty average but the hot springs were the standout! We spent a ton of time outside and enjoying the proximity to Fortuna.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Be prepared for insects and lizards invading your space!
Senda Monteverde Hotel
Monteverde

So peaceful and attentive. Loved it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Morning Sailing Tour
Morning Sailing Tour
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica

This was our family's favorite activity!

Quality of Experience
Guides, Drivers and Staff
Transport
Private: Guided Sloth & Bird Hike
Private: Guided Sloth & Bird Hike
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Nature Walk at Ecological Park & Butterfly Garden Danaus
Private Guided Nature Walk at Ecological Park & Butterfly Garden Danaus
Arenal/La Fortuna
Quality of Experience
Less animals than anticipated given the hot weather
Guides, Drivers and Staff
Transport
Day at Selvatura, Hanging Bridges and Fauna Exhibitions
Day at Selvatura, Hanging Bridges and Fauna Exhibitions
Costa Rica

The sloth exhibit was so impressive, as they were very active and right next to us. This was our daughter's favorite part of the trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Private: Night Walk in Monteverde Cloud Forest Reserve
Private: Night Walk in Monteverde Cloud Forest Reserve
Monteverde

So many wonderful surprises on this first night for us, especially the mother sloth carrying her baby across a power line in the dark. What great luck!

Quality of Experience
Guides, Drivers and Staff
Transport
Palo Verde National Park Boat Exploration
Palo Verde National Park Boat Exploration
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Sky Tram, Sky Trek & Sky Walk
Sky Tram, Sky Trek & Sky Walk
Arenal/La Fortuna
Quality of Experience
The hike was very hot and pretty strenuous but the zip lining was unreal.
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Apr 08, 2024

Hola Jeremy,

It brought us immense joy to hear about your wonderful experience in Costa Rica!

We're absolutely thrilled that your trip was seamless and enjoyable. Knowing that we exceeded your expectations by ensuring your needs were met and by coordinating memorable activities and accommodations warms our hearts.

Addressing your questions promptly was a top priority, and we're delighted that it contributed to the smoothness of your week in Costa Rica.

We're already looking forward to assisting you with your next adventure!

Pura Vida!
Bryan Leon,
Serendipity Adventures, Costa Rica🌿

The trip to Costa Rica was amazing! The plac...
Costa Rica | Mar 24 - Apr 1, 2024

L
Lara W.
Ashburn, VA | Reviewed on Apr 08, 2024
The trip to Costa Rica was amazing! The places we visited were beautiful and the balance was great between adventure and relaxation. The tours and tour guides were fantastic and not only shared their expertise for the activity (snorkeling, whitewater rafting, biking, and zip lining) but also details about their country and culture to enrich the experience. All of the hotel accommodations had beautiful views, delicious food, and great service. The shuttle transportation was safe and... Read more

The trip to Costa Rica was amazing! The places we visited were beautiful and the balance was great between adventure and relaxation. The tours and tour guides were fantastic and not only shared their expertise for the activity (snorkeling, whitewater rafting, biking, and zip lining) but also details about their country and culture to enrich the experience. All of the hotel accommodations had beautiful views, delicious food, and great service. The shuttle transportation was safe and reliable. Olman was patient with my questions and planned a vacation my family and I will remember for a long time. I would recommend Kim Kim and Olman to anyone looking to travel to Costa Rica.

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Apr 09, 2024

Hello Lara,

Thanks for your kind words. I am so happy you enjoyed your trip to my country.

I am sure you will visit us once again to continue exploring the incredible Costa Rica.

Pura Vida,
Olman

Adventurous Family Vacation in Costa Rica: Well Planned and Thoughtful Scheduling
Costa Rica | Mar 22 - Mar 31, 2024

Catherine
Catherine W.
Wolf Trap, VA | Reviewed on Apr 03, 2024
Our family of 5, including 3 kids ages 10 and under, had a wonderful 10-day trip visiting three towns in Costa Rica. Everything was perfectly planned and scheduled with the tour operators and the needs and interests of our family considered in the planning. Thank you, Jean, for your local expertise, lining up such a great schedule and considering the variety of activities and scheduling our tours with such great operators! We loved that so many of our activities were with smaller family-owned... Read more

Our family of 5, including 3 kids ages 10 and under, had a wonderful 10-day trip visiting three towns in Costa Rica. Everything was perfectly planned and scheduled with the tour operators and the needs and interests of our family considered in the planning. Thank you, Jean, for your local expertise, lining up such a great schedule and considering the variety of activities and scheduling our tours with such great operators! We loved that so many of our activities were with smaller family-owned businesses and not with large crowds.

We will definitely be working with KimKim for future similar trips!

Hotel Reviews
Fonda Vela Hotel
Monteverde
Authenticity & Character
Beautiful property with a truly local feel right in the rainforest.
Location
Quiet location right in the rainforest with lots of wildlife. Hiking trail around the property and a very nicely maintained pool and grounds.
Staff
This hotel has the most friendly and accommodating staff! There were many who spoke fluent english.
Cleanliness & Comfort
La Fortuna Downtown Boutique Hotel
La Fortuna San Carlos

Located right downtown in the heart of LaFortuna. Lots of restaurants and activities nearby to soak up the local culture. Smaller rooms, but, in a perfect location for getting around town and exploring other areas.

Authenticity & Character
Small hotel with historical styled rooms and corridors. We loved the windows overlooking the street with seats to people watch.
Location
Centrally located in LaFortuna.
Staff
Friendly hotel staff
Cleanliness & Comfort
KC Hotel San Jose
San José
Authenticity & Character
Lovely property with nice features throughout and a fun tropical vibe.
Location
Staff
Cleanliness & Comfort
Loved the room setup with two separate bedrooms for families. Squeaky clean location with a beautiful pool area.
Activity Reviews
Arenal Volcano Guided Walking Tour
Arenal Volcano Guided Walking Tour
Arenal/La Fortuna
Quality of Experience
Our guide made this a fun, informative and funny trip for everyone.
Guides, Drivers and Staff
Transport
Sloth sanctuary tour
Sloth sanctuary tour
Monteverde

Sloths were beautiful and the highlight. It was a short experience when compared to the transportation, lines and wait times. Visit the sloths at another location that isn't the Adventure park.

Quality of Experience
Guides, Drivers and Staff
Transport
Night Walk
Night Walk
Monteverde

Fun adventure where we were able to see lots of insects and critters. Seeing the rainforest at night was a real treat and nice contrast to other the daytime hikes.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee, Chocolate and Sugar Cane Experience
Coffee, Chocolate and Sugar Cane Experience
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Hanging Bridges
Hanging Bridges
Monteverde

Fun experience with a different view of the cloud forest. Our guides was great for a bigger group ensuring he rotated through the front and back of the group. Climbing the ficus tree at the end was an unexpected and fun surprise!

Quality of Experience
Guides, Drivers and Staff
Transport
Monteverde Cloud Forest Reserve Guided Hike
Monteverde Cloud Forest Reserve Guided Hike
Monteverde

Lovely location with lots of animals and we had an amazing guide!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jean Carlo Ilama
Jean Carlo
Jean Carlo Ilama
Local specialist in Cartago, Costa Rica | Replied on Apr 04, 2024
Dear Catherine Thank you for sharing your experience of your recent trip to Costa Rica with me. I'm thrilled to hear that your family had a fantastic time exploring Costa Rica. It's wonderful to know that everything was well-planned and tailored to suit your family's needs and interests. I'm glad you enjoyed the variety of activities and the personalized tours with smaller family-owned businesses, offering a more intimate experience. Your feedback means a lot to me, and I'm excited to... Read more

Dear Catherine

Thank you for sharing your experience of your recent trip to Costa Rica with me. I'm thrilled to hear that your family had a fantastic time exploring Costa Rica.

It's wonderful to know that everything was well-planned and tailored to suit your family's needs and interests. I'm glad you enjoyed the variety of activities and the personalized tours with smaller family-owned businesses, offering a more intimate experience.

Your feedback means a lot to me, and I'm excited to hear that you're considering working with KimKim for future trips, thank you again for your comments and Pura Vida!

Warm regards,
Jean Carlo

Amazing trip! Everything was planned down to ...
Costa Rica | Jun 9 - Jun 16, 2023

S
Saida N.
Austin, TX | Reviewed on Apr 01, 2024

Amazing trip! Everything was planned down to detail. Transportation was efficient and reliable. 10/10 recommend.

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Apr 01, 2024

Hello Saida,

Thanks for your review.
I am so happy to know you had a great time exploring some of the most incredible destinations in Costa Rica.

Let's hope this won't be the last time you visit us.

Pura Vida,
Olman

Abenteuer
Costa Rica | Mar 10 - Mar 24, 2024

B
Brigitte D.
Kanab, UT | Reviewed on Apr 01, 2024
We have had a wonderful time in Costa Rica and want to thank Olman for making it possible. Olman was very helpful in getting our trip together by offering lodging, guided activities and transportation from one place to the other. He adjusted to our wishes and budget and was quick in answering any questions we had. Everything generally worked out smoothly: we got picked up on time, the transportation vehicles were very comfortable and modern, the groups were small as advertised and and the... Read more

We have had a wonderful time in Costa Rica and want to thank Olman for making it possible. Olman was very helpful in getting our trip together by offering lodging, guided activities and transportation from one place to the other. He adjusted to our wishes and budget and was quick in answering any questions we had.

Everything generally worked out smoothly: we got picked up on time, the transportation vehicles were very comfortable and modern, the groups were small as advertised and and the guides were ready to guide us.

We had four excellent guides:

One women (name?)in the bus driving from San Jose to Guapiles..

The Guide (name?) for the “Garden Walk” at the “Mawamba Lodge”

“Kendall” for the “Monteverde Cloud Forest Reserve Hike” and

“Werner” (real name?) at the Manuel Antonio National Park.

We want to acknowledge their deep knowledge and expertise!

So overall the trip was a very good experience for us.

Since we we can imagine that you are interested in learning more about the details, we will mention the following.

It was disappointing that we couldn't stay a second night in Tortoguero especially when we learned there that the pick up for La Fortuna was at 9:00am instead of 1:35 pm as listed . The itinerary said 1:35, but not where or when, so it was an unpleasant surprise when we were picked up at 9:00 after a hurried breakfast, then went by boat to the dock and then by bus to Guapiles and then at 1:35 to La Fortuna.

The Lodging in La Fortuna “Hotel Campos Arenal” was excellent,and we highly recommend it especially when you stay a few days there. With the swimming pool and outside area it makes a wonderful place.

The El Silencio hike was cut short. It was planned to be a 1 km hike followed by another 1.5 km hike. But the guide skipped the second one saying he didn't have the order to do a second one. That was quite disappointing. We felt that he and the driver just wanted to go home. Arranged by “North Adventures”.

The owners of the “Dreams Lodge Monteverde” are very accommodating and helpful to their customers. But the rooms we had were very small and there is hardly an outside area to sit. If you spend more then one night, it would be better to have another accommodation.

The other accommodations were very good .

In advertising: it would be better to recommend good ponchos, not just rain coats. We had quite a few rainy days in the beginning. The raincoat doesn't protect the pants and the backpack as a poncho would.

So thanks again for making it possible for us to have a memorable trip!

Brigitte and David

Hotel Reviews
Park Inn San Jose by Radisson
San José
Authenticity & Character
Location
Closer to downtown
Staff
Cleanliness & Comfort
Mawamba Lodge
Tortuguero
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dreams Lodge Monteverde
Santa Elena
Authenticity & Character
Location
Staff
Cleanliness & Comfort
See our written review
Karahé Beach Hotel
Manuel Antonio

Make sure to get a Beach Front room ( and not one next to the road). Our pickup time for San Jose got delayed. For one hour. The staff of the hotel helped to find out where the driver was. They arranged for a driver who took us a few miles and connected us to a van who drove us to San Jose. The driver of the van was an excellent driver!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Campos Arenal
La Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hampton Inn & Suites San Jose Airport
Alajuela

Unfortunately: when we arrived we learned that the Hotel was booked for the following night ( the wrong night!). But the Hotel staff was helpful in arranging a room ( one of two rooms left to book for the night!). So it avoided a situation which could have been very disastrous for us since we had to leave at 4 am the following morning for the airport.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
 San Jose - Tortuguero
San Jose - Tortuguero
Costa Rica
Quality of Experience
Food
Guides, Drivers and Staff
Transport
See. Our review
Wildlife Boat Tour in Tortuguero
Wildlife Boat Tour in Tortuguero
Tortuguero

See our review

Quality of Experience
El Silencio Hike & Visit to Ecotermales Hot Springs
El Silencio Hike & Visit to Ecotermales Hot Springs
Arenal/La Fortuna

See review: second hike was cancelled. Guide was little motivated. Ecotermales was very good: better at daytime to see the environment

Quality of Experience
Better guide and coordination which hikes were scheduled
Food
Guides, Drivers and Staff
Transport
Hike to La Fortuna Waterfall
Hike to La Fortuna Waterfall
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Monteverde Cloud Forest Reserve Guided Hike
Monteverde Cloud Forest Reserve Guided Hike
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Hanging Bridges Hike
Guided Hanging Bridges Hike
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Costa Rica

Wonderful place, but too many tourists and groups

Quality of Experience
Guides, Drivers and Staff
Transport
Celeste River and Tenorio National Park Hike
Celeste River and Tenorio National Park Hike
Arenal/La Fortuna

Rainy day, hike cut short: just to Laguna.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Apr 01, 2024

Hello Brigitte,

Thanks for your review.
I am so happy to know you had a great time exploring some of the most incredible destinations in Costa Rica.

I am going to share this review with all my colleagues!

Let's hope this won't be the last time you visit us.

Pura Vida,
Olman

Superb holidays
Costa Rica | Mar 2 - Mar 23, 2024

Milan
Milan Š.
Czechia | Reviewed on Mar 30, 2024
We have spent 3 weeks in total in Costa Rica together with my wife - travelling and exploring and thanks to Olman we have made itinerary in accordance with our wishes and we have enjoyed a lot.
We have been recommended to visit several different places across the country (Tortuguero, Puerto Viejo de Talamanca, Arenal/La Fortuna, Rincón de la Vieja, Sámara, Monteverde, Manuel Antonio) together with some activities at each location and everything went very well.
No issues at all with car...
Read more

We have spent 3 weeks in total in Costa Rica together with my wife - travelling and exploring and thanks to Olman we have made itinerary in accordance with our wishes and we have enjoyed a lot.
We have been recommended to visit several different places across the country (Tortuguero, Puerto Viejo de Talamanca, Arenal/La Fortuna, Rincón de la Vieja, Sámara, Monteverde, Manuel Antonio) together with some activities at each location and everything went very well.
No issues at all with car rental, accommodation, pick-ups etc., everything was perfectly organized - and Olman or Graciela were always available for any help or fine-tuning.
Thanks for making great holidays for us.

Activity Reviews
Enjoy the Beauty of Tortuguero National Park
Enjoy the Beauty of Tortuguero National Park
Tortuguero

We love wildlife and Tortuguero is full of animals. Our guide was also great and could spot animals which we would hardly spot by ourselves.

Food
Guides, Drivers and Staff
Transport
El Silencio Volcano Hike
El Silencio Volcano Hike
Arenal/La Fortuna

We have enjoyed the hike, unfortunately weather was not really on our side, so we could not see the Volcano peak for our entire stay in La Fortuna. Nevertheless we have enjoyed it a lot.

Quality of Experience
Guides, Drivers and Staff
Transport
Peñas Blancas River Safari Floating by Raft
Peñas Blancas River Safari Floating by Raft
Arenal/La Fortuna

It was interesting experience, but due to rainy weather we didn't enjoy it as much as we could in case of good weather - but as our guide said - this is a rain forest and rain is good for nature :-) Because of weather, I also think we have not seen so many animals as we could see under different weather conditions. At the end of the tour there is half an hour session about the chocolate production with chocolate tasting. Since we have been visiting chocolate plantation already with really dedicated guided tour including tasting, this half an hour could not compete with proper chocolate tour, which we highly recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
 San Jose - Tortuguero
San Jose - Tortuguero
Costa Rica

It was a transportation from point A to point B with the lunch on the way, but due to very good guides (Lars in bus and Freddy on the boat) we have learned a lot about the country and nature and they have made the trip very interesting. Without them this would be a bit boring.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Night Tour at the Wildlife Refuge in Monteverde
Night Tour at the Wildlife Refuge in Monteverde
Monteverde

We like Monteverde a lot - it was not so hot in comparison with other locations, however mist and rain can occur at any time. Night Tour was a little bit overcrowded, but we had a great young guide who was able to keep distance from other groups by selecting different trails and was able to make this tour very pleasant. He could spot animals we would not be able to spot at all and he was also making pictures for us using his telescope - so overall great experience.

Quality of Experience
Guides, Drivers and Staff
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Costa Rica

We were surprised by heavy crowds in the park - especially at the entrance. It took us at least 30 minutes to get through the gates and if we would not have a guide with us who knew what to do, we would spent there 1 hour easily. One of the reasons is that park rangers are checking backpacks and confiscating prohibited items (food, single used bottles, knifes, plastic, etc.). Park itself is great and despite of the people crowds, we could spot a lot of animals, which was the main purpose of our visit. Our guide was making pictures and videos through his telescope and he was sharing these pictures with the rest of the group. He was also able to spot animals which we wouldn't have chance to see - so I very recommend to have local guide there. There is one official place (in the big cage) where you can buy some meal and drinks, but everything has to be consumed inside of the cage. Unfortunately they are not very organized there and there is long queue to the cashier. Fortunately there are several spots in the park with drinkable water from the tap. There is also nice beach in the park, so it's possible to bring swimming suit and spend some time there.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Apr 01, 2024

Hello Milan,

Thanks for your review.
I am so happy to know you had a great time exploring the tropics with your wife!

Let's hope this won't be the last time you visit us.

Pura Vida,
Olman