Kimkim Trip Reviews for Costa Rica

Reviews from actual kimkim travelers. We publish all reviews.
4.9
(320 reviews)
Read 320 verified reviews by travelers who booked their trip on kimkim.

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Nicola

I am so grateful to Kim kim . They truly took... · Costa Rica - Apr 9 - Apr 20, 2022

Traveler: Nicola G. - Local specialist: Adriana Prado

I am so grateful to Kim kim . They truly took the stress out of my trip to Costa Rica . I knew it was a difficult country to traverse but wanted to see as much as possible. The team at KK helped plan 9 different locations over a 2 week period . They even picked us up from our 1st week planned by ourselves in Nosara so we didn’t have to worry about transport . Every driver / shuttle bus was courteous, on time and sometimes even offered humour and added facts about Costa Rica along the way .... read more

I am so grateful to Kim kim . They truly took the stress out of my trip to Costa Rica . I knew it was a difficult country to traverse but wanted to see as much as possible. The team at KK helped plan 9 different locations over a 2 week period . They even picked us up from our 1st week planned by ourselves in Nosara so we didn’t have to worry about transport . Every driver / shuttle bus was courteous, on time and sometimes even offered humour and added facts about Costa Rica along the way . KK even organised a PCR test for us at our last hotel last minute when we discovered we needed it to fly home via USA . Always helpful and polite and took the stress out allowing us to fully immerse ourselves in enjoying the trip knowing everything that had been planned would flow smoothly and without delay or mishap . I can’t recommend them enough !!!

Gail

Well planned and well executed! · Costa Rica - Apr 11 - Apr 24, 2022

Traveler: Gail A. - Local specialist: Olman Romero

First of all, our many many thanks to Olman for organizing our trip and looking after us along the way when we had any inquiries!!!

We enjoyed Costa Rica thoroughly in spite of a lot of driving, we had time to rest and discover each area we went to.
I would highly recommend Tifakara Boutique Hotel as the room and staff were lovely and the chef outstanding! We wouldn't recommend the El Establo Mountain Hotel. Although the grounds are beautiful, the rooms had paper thin walls and... read more

First of all, our many many thanks to Olman for organizing our trip and looking after us along the way when we had any inquiries!!!

We enjoyed Costa Rica thoroughly in spite of a lot of driving, we had time to rest and discover each area we went to.
I would highly recommend Tifakara Boutique Hotel as the room and staff were lovely and the chef outstanding! We wouldn't recommend the El Establo Mountain Hotel. Although the grounds are beautiful, the rooms had paper thin walls and every word, whisper, movement could be heard day and night.
In addition we especially enjoyed Monteverde - and the Hanging Bridges and Ziplining in Selvatura Park as well as the lovely Nammbu Bungalows. I would recommend a great Argentinian restaurant only a 200 meter walk from there. We enjoyed the cocktails by the pool, but were disappointed inthe dinner in their dining room.

We will definitely use Kim kim again!

Hotel Review

Tifakara Boutique Hotel & Birding Oasis

Fortuna

Overall Rating
Hotel Review

Great room, with a feeling of being right in the middle of a forest, outstanding staff and chef. We also enjoyed a free night walk to view colorful frogs on the premises! Well located - away from crowds but easy driving access to all around.

Tips for future travelers

Enjoy!!!

Cleanliness & Comfort

Couldn't ask for more
Staff

Coffee machine, balcony, surroundings
Authenticity & Character

Very friendly and accommodating staff
Location

close to all by car but away from crowds, walking distance to waterfall
Activity Review

Wildlife Boat Tour in Tortuguero

Tortuguero

Overall Rating
Activity Review

It's a longish drive, there from San Jose, so I would consider 2 nights rather than one - or not doing this tour the morning after a flight... But is was worthwhile. It was also amazing that KimKim arranged to have our car rental from a drop off spot so we didn't have to back track to San HOse just carry on travelling from there.

Transport

All connections were quite well timed, just a wait for bus at port on way back
Guides, drivers and staff

On time
Quality of Experience

Hotel was fine and everything went smoothly
Olman Romero profile photo
Olman Romero, local specialist, responded to this review:

Hello Gail,

Thanks for your review.
We are so happy to know your experience in our country was terrific!

I hope you will visit us in the future to continue discovering unique destinations!

Pura Vida,
Olman

Costa Rica pacific coast + volcano (9 days) · Costa Rica - Apr 29 - May 7, 2022

Traveler: Audric T. - Local specialist: Randall Jiménez

I’m usually very sceptical about booking vacation packages, but i have to say that i was really impressed with Randall and his service!

Whenever i go somewhere i’ll always look up top things to do, things to see, places to visit etc… Costa Rica seemed to have many top attractions depending on if you’re going to be staying on the Caribbean side vs the Pacific side. Randall helped us decide & pick hotspots that fit what we wanted to do.

We went right between the transition from the dry... read more

I’m usually very sceptical about booking vacation packages, but i have to say that i was really impressed with Randall and his service!

Whenever i go somewhere i’ll always look up top things to do, things to see, places to visit etc… Costa Rica seemed to have many top attractions depending on if you’re going to be staying on the Caribbean side vs the Pacific side. Randall helped us decide & pick hotspots that fit what we wanted to do.

We went right between the transition from the dry season to the rain season so we came prepared with raincoats and extra shoes (i suggest you bring a raincoat because weather is quite unpredictable, especially in the Pacific coast) . Weather was hot & humid. Usually starting off the morning with a bit of rain, some sun throughout the day, rain again in the afternoon, and a calm night.

As for the excursions, they were well planned and the guides were super friendly.

For those who have time to fully plan your trip, i would say you can easily look up pre-made travel itineraries (and tbh, i think this is what we’ll do if we ever go back to Costa Rica), but if you’re tight on time, or simply want an expert to plan your trip, Kimkim is amazing.

Tips if you’re travelling to CR:
- rent a car… just do it. The drive through the mountains and the forest itself is worth it
- pay in colones
- don’t know expect things to be “cheap”
- bring a raincoat
- go to eat where the locals eat… if you go to your typical tourist traps, food is 2x-3x the price, for literally the same food
- Visit Manuel Antonio

Hotel Review

Hotel Arenal Country Inn

Fortuna

Overall Rating
Hotel Review

Cozy bungalows with breakfast included. View of the volcano.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Review

Arenal Volcano Hike & Baldi Hot Springs & Dinner

Arenal/La Fortuna

Overall Rating
Food

Transport

Guides, drivers and staff

Quality of Experience

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Hi Audric,

I really appreciate your review about the trip that we organized for you and George in our country last month. It is great that my guidance has been useful for your vacation and that you have enjoyed all the activities suggested. I also bet that your tips will be really appreciated by future travelers.

All the best and Pura Vida!
Randall

Stephanie

KimKim is perfect for a stress-free Costa Rica trip · Costa Rica - May 1 - May 13, 2022

Traveler: Stephanie H. - Local specialist: Charlotte Törnqvist

We had Pablo from Arenal Star pick us up from the airport, show us around, and take us on tours the first few days of our trip. He was friendly, knowledgeable and accommodating. He was wonderful! He brought us delicious fruit he grew himself, including a pineapple that took two years to grow! He also knew the best sodas to take us to eat. He had his friend, Victor take us on a hanging bridge tour that was amazing. We had a private tour, so could go slow , be quiet, and actually see animals... read more

We had Pablo from Arenal Star pick us up from the airport, show us around, and take us on tours the first few days of our trip. He was friendly, knowledgeable and accommodating. He was wonderful! He brought us delicious fruit he grew himself, including a pineapple that took two years to grow! He also knew the best sodas to take us to eat. He had his friend, Victor take us on a hanging bridge tour that was amazing. We had a private tour, so could go slow , be quiet, and actually see animals instead of scaring them away or missing them. The other tour guides actually stopped to see what Victor was showing us. Victor had amazing spotting abilities. He actually saw a glass frog somehow on a leaf far away. The frog was transparent other than the eyes so he looked like an outline of a frog on a leaf. He showed us a red blue-jean dart frog, which was tiny, and a viper on a tree, which blended into the tree. We also saw bats and monkeys. Both Victor and Pablo helped us take pictures using their zoom scopes. Pablo showed us the only sloth we saw on our trip and got me a great photo of it. We wished we had Pablo for our whole trip. We also went on a safari raft trip. We saw bats, monkeys, owls, and of course lizards. Charlotte booked Los Lagos at Arenal for our first two nights and it was so nice. So many hot springs that we had our choice of many private. Breakfast was included and delicious. We were so lucky and got many pictures of the whole Arenal volcano! We even saw the top with steam clearly. Pablo also took us to a coffee tour that was great! He is a really good driver and a warm and caring person. We messed up on our ATV tour because we forgot we had locked our drivers licenses in the safe. It turned out ok though because they let us switch to an off road vehicle driven by a guide. It was fun and we saw some great mountain views but not much else. Our next transport driver and tour guide were Jose and Alejandro. We took a boat ride and saw Capuchin monkeys, bats, and many baby crocodiles. We ate at a hacienda on a sugar plantation which had a wonderful breeze, good views and great food. We asked for sangria and the server made it fresh for us. My only complaint is that I really wanted to stop at at least one local craft or artisan shop, but Alejandro said I could get that stuff at our resort on the beach. I explained that I wanted to buy from the artists and not a gift shop or mass produced, maybe not even Costa Rican made, type vendor. I said I wanted to buy wood crafts and maybe jewelry from a local place. There are those places, including a traditional pottery shop close to where we were. He insisted I would find it all on the beach. I had asked at the very beginning when they picked us up to make sure we had time, but I could tell he just didn't want to bother. I already know about pushy vendors on beaches and their string bracelets and trinkets and knew that's not what I wanted. The beach people were mostly pressuring us to get massages from them or to book a tour. The couple of vendors sold touristy beach scarves and cheap bracelets, just like I thought. I ended up buying a wood bowl at the gift shop for about $100 USD. I am disappointed because I was specifically looking for a jewelry box similar to a marked-up $540 USD one I saw in the hotel gift shop. Alejandro had binoculars he looked through to see things on the boat tour but used them for his own nature watching as if he were just another person on the tour. He pointed some things out but we really couldn't see them. The reason we saw anything up close was due to our boat driver pulling over and stopping. Maybe it was that Pablo and Victor set the bar high, but I wouldn't recommend Three Monkeys Tours (where Alejandro was from). I just felt like we were inconveniencing him. Our aereal tour was the worst of our tours, but not because of the tram, that was cool. It was just very strange. The guide would scare off frogs and then tell us what he had seen. We got a few glimpses. He stopped the tram to talk about the plants and trees even though he kept talking about the same ones. Then he took us through the medicinal and edible plants and did the same thing. He was nice, but he seemed like he didn't plan or know what was there. He would see a plant and say "oh another surprise" here is the such and such plant and then look around and randomly walk to and fro. Even at the top of the observation platform he said well you can see all the trees here, are you ready to go back down? At the end the gift shopped was closed, we weren't offered the option to grab snacks or drinks at their restaurant and we were not offered access to purchase the pictures they took of us. They obviously took the pictures to sell as they showed them on a screen and had a place you could buy them, but just shuffled us back onto the van. It was early in the day and there were only a handful of Zipliners there, so I am not sure why they wouldn't want to sell us souvenirs, pictures, snacks or beverages. The whole experience was strange, which everyone was saying on the van. The other two places we stayed were places we had booked. I would recommend KimKim to everyone because they listened to what we wanted and our limitations before our trip and helped us plan well, all our transportation was on time and reliable, Charlotte often checked on us throughout our trip, and we didn't have to worry about anything. The reviews I gave above really don't reflect on KimKim as they made sure we had the tours we asked for and made sure everything went smoothly.

Hotel Review

Hotel Los Lagos Spa & Resort

Fortuna

Overall Rating
Hotel Review

The rooms are huge and amazingly clean. The view of Arenal volcano is spectacular, the grounds are beautiful, and the hot springs and pools allow privacy and space. There are steep climbs, so that may not work for everyone, but I'm sure they would take mobility impaired guests up and down, as needed. Breakfast was great and the restaurant was so beautiful and relaxing in the shady, but open air.

Tips for future travelers

If you have trouble walking, call them first to discuss options.

Cleanliness & Comfort

Clean room, huge, air conditioner worked well
Staff

Nice
Authenticity & Character

Nature trail, beautiful landscaping
Location

The volcano is right in front of you. Other hiking and hot springs are close by. La Fortuna is not far.
Charlotte Törnqvist profile photo
Charlotte Törnqvist, local specialist, responded to this review:

Hi Stephanie,

I am glad to know that you enjoyed your Costa Rica vacation a lot. For us at Serendipity Adventures it was a pleasure to help you plan the first week of your vacation.
I thank you for taking the time to write such a detailed review of the services included in your trip. It is very important for us to get reviews of the local operators we contract on behalf of our clients, and we will share your honest and constructive feedback with each of them.
Kind Regards,
Charlotte

First Trip in Costa Rica · Costa Rica - May 6 - May 9, 2022

Traveler: Jocelyn P. - Local specialist: Yuliana Valverde

We enjoyed the welcome arrival with Roy, our Driver. The resort was great, very relaxing and food at the bar especially the pizza was something we will remember.
The coffee tour was very informative and fun with Rafael. The hiking at Tenorio National Park was ok because we thought we are also going to Celeste River but we didn't. read more

We enjoyed the welcome arrival with Roy, our Driver. The resort was great, very relaxing and food at the bar especially the pizza was something we will remember.
The coffee tour was very informative and fun with Rafael. The hiking at Tenorio National Park was ok because we thought we are also going to Celeste River but we didn't.

Hotel Review

Hotel Los Lagos Spa & Resort

Fortuna

Overall Rating
Hotel Review

Good for family and couples

Cleanliness & Comfort

Staff

Authenticity & Character

No King Bed available
Location

A bit far from town and not as secluded like the other resort that are more close to nature
Activity Review

Coffee & Chocolate Tour

Costa Rica

Overall Rating
Activity Review

Great tour if you want to learn chocolate and coffee

Transport

Guides, drivers and staff

Quality of Experience

Yuliana Valverde profile photo
Yuliana Valverde, local specialist, responded to this review:

Hello Jocelyn,

Hope you are doing well.

I am glad you enjoyed Costa Rica, thanks for your kind feedback.

Best,
Yuliana

We had a fantastic time in Costa Rica thanks ... · Costa Rica - Apr 19 - May 1, 2022

Traveler: Eli L. - Local specialist: Diego Rivera

We had a fantastic time in Costa Rica thanks to Diego. He had planned out a trip for my wife and I, and we paid for it with a credit card. 10 minutes later as we were filling out the forms on Kim Kim’s website we noticed that our passports expired the previous month. We called Diego and he managed to put a hold on the hotels. We received an expedited passport on a Monday and called Diego that day and he rescheduled the whole trip that day and we flew out on Tuesday. The trip went smoothly in spite of the last minute preparations. We can’t thank Diego enough. Pura Vida!

Diego Rivera profile photo
Diego Rivera, local specialist, responded to this review:

Hello Eli & Ale, thank you very much for sharing these amazing comments! It was a whole challenge but I'm very happy you enjoyed the entire trip in Costa Rica. Please keep alive the Pura Vida Spirit!!!

Great trip, beautiful scenery fun Activities · Costa Rica - May 1 - May 6, 2022

Traveler: Michael S. - Local specialist: Yuliana Valverde

Great trip, beautiful scenery with lots to do. Very affordable especially if you use cash.
All the activities were very good and well planned. If getting a rental car get specific instructions on where to return it to and watch out for the return fees.
Most people are very friendly and like to help.
Please don't use the Hotel Los Lagos Spa & Resort although gorgeous grounds the spa was closed, room service was unavailable and the front desk staff acted like you were doing them a favor by... read more

Great trip, beautiful scenery with lots to do. Very affordable especially if you use cash.
All the activities were very good and well planned. If getting a rental car get specific instructions on where to return it to and watch out for the return fees.
Most people are very friendly and like to help.
Please don't use the Hotel Los Lagos Spa & Resort although gorgeous grounds the spa was closed, room service was unavailable and the front desk staff acted like you were doing them a favor by staying there.
We drove from San Jose to Liberia which is an adventure in itself. Not for the faint of heart but was fun for us. A working GPS is mandatory and driving more than a few miles at night is not recommended unless using the highway. We had to reschedule one of our activities to the morning since it was a 3 hour drive at night.

Hotel Reviews

Hotel Los Lagos Spa & Resort

Fortuna

Overall Rating
Hotel Review

Looks like a 5 star resort but behaves like a Motel 6. Rude front desk staff, no spa, room service not available.

Tips for future travelers

Go some where else

Cleanliness & Comfort

Location and grounds
Staff

Authenticity & Character

Location

Hotel Bosque del Mar Playa Hermosa

Playa Hermosa

Overall Rating
Hotel Review

Great Hotel, good location. Beach activities by the locals right on the beach so can book an activity as soon as you step onto the beach(10 yards)

Tips for future travelers

Watch out for the Howler monkeys. They are entertaining.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Reviews

Zip Lining - Hanging Bridges & Aerial Tram

Arenal/La Fortuna

Overall Rating
Activity Review

Scary and fun at the same time

Food

Guides, drivers and staff

Quality of Experience

Catamaran Sailing Tour & Snorkeling

Costa Rica

Overall Rating
Activity Review

Party Boat with great staff.

Food

Transport

Guides, drivers and staff

Quality of Experience

Yuliana Valverde profile photo
Yuliana Valverde, local specialist, responded to this review:

Dear Michael,

Thanks for your review.

It is good to read, most of the trip was great.

Our apologies for the inconvenience at Los Lagos Hotel, if you had called us we can find a solution to offer a better experience when you visited La Fortuna.

Let's hope you will travel with us again in the future.

Best,
Yuliana

Honeymoon in Costa Rica · Costa Rica - Apr 25 - May 3, 2022

Traveler: Angelica P. - Local specialist: Alberto Molina

The planning and booking process was very easy. Alberto was very quick to answer all my questions and make the small changes we where asking for. We wanted a mix of adventure and relaxing down time for our honeymoon. The Hanging bridges in Arenal experience was great, Marcos was a very knowledgeable guide of all the animals and very enthusiastic. Rosa was our guide to Rio Celeste and she was also very knowledgeable. Orjel in the Cloud forest in Monteverde was very fun and we even got to see... read more

The planning and booking process was very easy. Alberto was very quick to answer all my questions and make the small changes we where asking for. We wanted a mix of adventure and relaxing down time for our honeymoon. The Hanging bridges in Arenal experience was great, Marcos was a very knowledgeable guide of all the animals and very enthusiastic. Rosa was our guide to Rio Celeste and she was also very knowledgeable. Orjel in the Cloud forest in Monteverde was very fun and we even got to see the Quetzal! Fabian in Manuel Antonio was very nice and genuinely happy to be our guide, saw a few sloths! Every driver was very nice, also every interaction with staff at the hotels. We would use kim kim in the future.

Hotel Review

Hotel Arenal Springs Resort & Spa

Fortuna

Overall Rating
Hotel Review

This was the best hotel we stayed in! From the greeting with juices to the service at the front desk. They decorated our suite for our honeymoon. The breakfast buffet was delicious and the food at the restaurant too. And the best part were the thermal pools.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Review

Arenal Hanging Bridges

Arenal/La Fortuna

Overall Rating
Activity Review

It is definitely necessary to use a guide since they are the ones that know the forest and spot all the animals and plants and are so very knowledgeable

Transport

Guides, drivers and staff

Quality of Experience

Alberto Molina profile photo
Alberto Molina, local specialist, responded to this review:

Hola Angelica
I am glad you enjoyed Costa Rica, thanks for your kind feedback.
Pura vida!
Alberto

Randall knows the country very well and the b... · Costa Rica - Apr 10 - Apr 21, 2022

Traveler: Joanna S. - Local specialist: Randall Jiménez

Randall knows the country very well and the best things for tourists to visit. He takes into account budget and other constraints! He organiséd a fabulous trip for me and my daughter! Unforgettable ❤️

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Thank you again Joanna for your kind comments. I enjoyed organizing the trip for you and Natasha and we hope to have the chance to assist you again in the future.

All the best and Pura Vida!

Randall

CR Family trip April 2022 · Costa Rica - Apr 15 - Apr 28, 2022

Traveler: Dan J. - Local specialist: Randall Jiménez

Over all a very good time for us, the Whitewater rafting with Desafio was really well done and lots of fun the guides where top notch. We loved La Fortuna and really enjoyed staying at "Arenal Springs" a really amazing hotel/resort and the hanging bridges. Good times ziplining at Monteverde and the Poco a Poco.
Beaches, Monkeys and wildlife in Manual Antonio where a highlight of the trip.

In hindsight we would not have done the night walk with Terra Travel and I might have tried to... read more

Over all a very good time for us, the Whitewater rafting with Desafio was really well done and lots of fun the guides where top notch. We loved La Fortuna and really enjoyed staying at "Arenal Springs" a really amazing hotel/resort and the hanging bridges. Good times ziplining at Monteverde and the Poco a Poco.
Beaches, Monkeys and wildlife in Manual Antonio where a highlight of the trip.

In hindsight we would not have done the night walk with Terra Travel and I might have tried to schedule the last days differently so there was less driving. (maybe a day in Jaco or somthing)

But thanks for the good times and well orchestrated adventures.

Hotel Reviews

Hotel Arenal Springs Resort & Spa

Fortuna

Overall Rating
Hotel Review

This is a great hotel, super easy to stay at and extremely well run, very enjoyable stay.

Tips for future travelers

Stay longer

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Hotel Costa Verde

Manuel Antonio

Overall Rating
Hotel Review

Its very funky and rustic, lots of wildlife and monkeys, good options for restaurants, pools and beaches

Tips for future travelers

Its not a typical 4 star hotel, the service levels are lower than what you would expect, its very casual and slightly run down. Also long walks to beaches, restaurants and town etc.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Hotel & Spa Poco a Poco

Monteverde Costa Rica

Overall Rating
Hotel Review

Its a good hotel excellent location.

Tips for future travelers

There is no gym but take advantage of the yoga matts and meditation area

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Hi Dan,

Thank you very much for your comments and feedback about the trip that we organized for you in our country. I am glad to hear that you enjoyed the activities that we arranged for you, no much the night walk in Manuel Antonio but you still have the chance to experience the amazing wildlife at the park.

We hope to have the opportunity to welcome you again in the future on a new adventure.

Best,
Randall

Diego planned us an incredible trip to Costa Rica! · Costa Rica - Apr 6 - Apr 17, 2022

Traveler: Suzanne C. - Local specialist: Diego Rivera

Diego did such an incredible job planning the girls’ trip to Costa Rica my best friend and I went on earlier this month. He was incredibly responsive the entire time (including when we had real-time questions while we were in Costa Rica), and put together an itinerary that was perfect for us!! It was SUCH a relief not to have to plan anything ourselves and to know that everything was taken care of (especially transportation). I would 100% recommend Kim Kim (and Diego!) for anyone who is... read more

Diego did such an incredible job planning the girls’ trip to Costa Rica my best friend and I went on earlier this month. He was incredibly responsive the entire time (including when we had real-time questions while we were in Costa Rica), and put together an itinerary that was perfect for us!! It was SUCH a relief not to have to plan anything ourselves and to know that everything was taken care of (especially transportation). I would 100% recommend Kim Kim (and Diego!) for anyone who is looking for a fun, stress free trip to Costa Rica!!

Hotel Review

Hotel & Spa Poco a Poco

Monteverde Costa Rica

Overall Rating
Hotel Review

Absolutely beautiful hotel with some of the best hospitality I have ever experienced. The hotel itself is beautiful, and the grounds and surrounding area were magical. We loved the massage services and the staff in the restaurant were so accommodating and kind, and genuinely went out of their way to make our stay so special. The location was ideal and very walkable to the "downtown" area of Monteverde.

Location

Cleanliness & Comfort

Staff

I cannot say enough about how wonderful the staff were - we are so grateful for the amazing service.
Authenticity & Character

Activity Review

Horseback Riding in the Cloud Forest

Monteverde

Overall Rating
Activity Review

Probably my favorite activity in our whole trip, this was an incredible experience with some of the most breathtaking views in our entire journey.

Transport

Guides, drivers and staff

Quality of Experience

Diego Rivera profile photo
Diego Rivera, local specialist, responded to this review:

Thank you sooo much Suzi for your comment. I loved to help you. Keep always the Pura Vida spirit!
Diego

Charlotte was awesome, she created an itinera... · Costa Rica - Apr 6 - Apr 13, 2022

Traveler: Urvin M. - Local specialist: Charlotte Törnqvist

Charlotte was awesome, she created an itinerary which met our needs with a 7 yr old kid and we were yet able to cover a lot of activities including a dinner with a local Costa Rican family, which was the highlight of the trip!
Charlotte was easily reachable on text whenever we had any questions during the trip and even prior.
We wouldn’t have been able to explore and enjoy CR the way we did , if it wasn’t for Charlotte.
A true professional and an expert at what she does! Would highly recommend her to anyone!!

Charlotte Törnqvist profile photo
Charlotte Törnqvist, local specialist, responded to this review:

Dear Urvin,
It was a pleasure to work with you to create the trip plan, and to stay in touch with you while traveling! I am so pleased you enjoyed your trip to the fullest, and I appreciate your kind words very much.
Hopefully you'll decide to return in a near future to continue exploring Costa Rica... I already have some ideas where to send you the next time! ;-)
Kind Regards,
Charlotte

Ho tel selection was perfect. Best hotel was ...Naraya Springs 5* · Costa Rica - Apr 1 - Apr 8, 2022

Traveler: Alan F. - Local specialist: Brittany McNamara

Hotel selection was perfect. Best hotel was Naraya Springs, Finca Rosa Blanca and Tulemar were a close second. The Belmar was just OK, but, not great. It would be good to suggest to travelers that distances are great and the ride between points is 3-4 hours in less than great vans. Bottom line-allow more time in each stop than we did. Hanging bridges was fantastic but rather arduous for a person with compromised knees or hips. It is not flat walking. Cloud forest would be better if... read more

Hotel selection was perfect. Best hotel was Naraya Springs, Finca Rosa Blanca and Tulemar were a close second. The Belmar was just OK, but, not great. It would be good to suggest to travelers that distances are great and the ride between points is 3-4 hours in less than great vans. Bottom line-allow more time in each stop than we did. Hanging bridges was fantastic but rather arduous for a person with compromised knees or hips. It is not flat walking. Cloud forest would be better if there were clouds, but, there were none on our trip. Tulemar was great with the private beach, very good experience. The sunset cruise was also very pleasant and a good option for a more relaxed excursion. Snorkeling not so great in this area.

Hotel Review

Nayara Springs

Fortuna

Overall Rating
Hotel Review

This hotel was fantastic. Everything about it was great. Beautiful setting. Very large room. Private plunge pool and outdoor shower were big plusses. Hotel also provides 24 hour turn free laundry. The included breakfasts were amazing, great food. All of the staff of this property are very customer focused and do a great job.

Tips for future travelers

Stay more than 2 days.

Value

While expensive, it is absolutely worth the money.
Location

Close to the Arenal attractions
Cleanliness & Comfort

Very clean and very comfortable.
Staff

Everyone pleasant.
Authenticity & Character

Set in the jungle and you feel very private.
Activity Review

Private Sunset View on Boat at Arenal Lake

Arenal/La Fortuna

Overall Rating
Activity Review

Very attentive crew that worked very hard at making this a nice leisurely trip.

Value

Good value.
Transport

Bad AC on bus.
Guides, drivers and staff

They worked really hard at pleasing everyone.
Quality of Experience

As advertised exactly
Brittany McNamara profile photo
Brittany McNamara, kimkim staff, responded to this review:

Thank you for your review, Alan!
Your feedback is important and we rely on hearing from our travelers to ensure we’re doing a great job. We'll definitely take your comments into consideration moving forward.
I'm glad to hear you enjoyed your accommodations, I was certainly jealous of your stay at Nayara Springs and at Finca Rosa Blanca! We hope you'll consider kimkim for planning your future international adventures.
Best,
Brittany

Diego truly did an *incredible* job! · Costa Rica - Apr 6 - Apr 17, 2022

Traveler: Frances C. - Local specialist: Diego Rivera

Diego truly did an *incredible* job planning our trip. He made the whole experience seamless, and whenever we hit any snags (which were few and very minor), Diego's communication was consistently responsive and helpful, and he always got things back on track immediately if needed. The activities he guided us to were amazing experiences and the transportation was just so easy! We loved all three locations (La Fortuna/Monteverde/Manuel Antonio) and were absolutely DELIGHTED with each place... read more

Diego truly did an *incredible* job planning our trip. He made the whole experience seamless, and whenever we hit any snags (which were few and very minor), Diego's communication was consistently responsive and helpful, and he always got things back on track immediately if needed. The activities he guided us to were amazing experiences and the transportation was just so easy! We loved all three locations (La Fortuna/Monteverde/Manuel Antonio) and were absolutely DELIGHTED with each place Diego picked for us to stay: each was so different, a bungalo suite and hot spring hotel in La Fortuna, a delightful spa hotel in Monteverde with a beautiful view and grounds, and a *gorgeous* beach hotel in Manuel Antonio; each place we couldn't think could be topped, and offered such a unique, comfortable and hospitable experience with amazing amenities (that we fully took advantage of!).

We could not have asked for better service; this trip was incredibly memorable and beautiful!

Hotel Review

Hotel & Spa Poco a Poco

Monteverde Costa Rica

Overall Rating
Hotel Review

Absolutely beautiful hotel with some of the best hospitality I have ever experienced. The hotel itself is beautiful, and the grounds and surrounding area were magical. We loved the massage services and the staff in the restaurant were so accommodating and kind, and genuinely went out of their way to make our stay so special. The location was ideal and very walkable to the "downtown" area of Monteverde.

Location

Cleanliness & Comfort

Staff

I cannot say enough about how wonderful the staff were - we are so grateful for the amazing service.
Authenticity & Character

Activity Review

Horseback Riding in the Cloud Forest

Monteverde

Overall Rating
Activity Review

Probably my favorite activity in our whole trip, this was an incredible experience with some of the most breathtaking views in our entire journey.

Transport

Guides, drivers and staff

Quality of Experience

Diego Rivera profile photo
Diego Rivera, local specialist, responded to this review:

Thank you so much Frances. I'm so happy you enjoyed a wonderful trip in Costa Rica. It was a great pleasure helping you design your vacation. PURA VIDA!

Great Family Trip to Costa Rica · Costa Rica - Mar 12 - Mar 19, 2022

Traveler: Tiffany N. - Local specialist: Brittany McNamara

I can't say enough good things about the people of Costa Rica - they are friendly, happy, and proud of their country. Most spoke English, but were very patient with our Spanish, which my 2 high schoolers had fun practicing. The scenery and wildlife were great and the food was delicious.
Brittany helped us arrange a great trip to Costa Rica where we were able to visit Arenal, Monteverde and Manuel Antonio. In La Fortuna, we got a great view of the Arenal volcano and did a nocturnal walk... read more

I can't say enough good things about the people of Costa Rica - they are friendly, happy, and proud of their country. Most spoke English, but were very patient with our Spanish, which my 2 high schoolers had fun practicing. The scenery and wildlife were great and the food was delicious.
Brittany helped us arrange a great trip to Costa Rica where we were able to visit Arenal, Monteverde and Manuel Antonio. In La Fortuna, we got a great view of the Arenal volcano and did a nocturnal walk to see red eye tree frogs and poison dart frogs. Monteverde was probably a highlight for the family, even though it wasn't cloudy in the cloud forest that we were there. We had a great time on the ziplines. We had a very unique & special dinner for my daughter's birthday at San Lucas TreeTop Dining. It was delicious, yet pricey. My favorite hotel was our stay at La Mariposa in Manuel Antonio where there where monkeys and sloths at the hotel and the view over the water was beautiful. Brittany did a great job of arranging transportation and excursions and was easy to communicate with during the planning. We will definitely be using KimKim services to plan our next international trip.

Hotel Review

Hotel La Mariposa

Manuel Antonio

Overall Rating
Hotel Review

The hotel overlooks the ocean and has a great patio that is very relaxing. The staff were very friendly and the food was pretty good. The beds were a little hard for my taste, but the rooms were very nice.

Value

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Review

Sky Adventures Zip Lines

Monteverde

Overall Rating
Activity Review

Our family of 5 (ages 13, 15, 18) had a great time on the ziplines. The guides made you feel very safe and it was exhilarating. There are a few ziplines that you had to ride tandem, but it added to the fun. I definitely would recommend, it was my kids favorite experience of the trip.

Value

Transport

Guides, drivers and staff

Quality of Experience

Brittany McNamara profile photo
Brittany McNamara, kimkim staff, responded to this review:

Hi Tiffany,
It was a pleasure working with you to plan your family's adventure in Costa Rica! I love that your kids were able to practice their Spanish skills, and that you were able to spot sloths and monkeys during your stay at La Mariposa. The team at kimkim will be happy to help you with your next trip, and if you decide you'd like to return to Costa Rica, I have a few ideas of where you could visit next time!
Best,
Brittany

Our trip was absolutely lovely. · Costa Rica - Apr 4 - Apr 10, 2022

Traveler: Abby S. - Local specialist: Olman Romero

Our trip was absolutely lovely. Olman did a great job of working with us during the planning process. He listened to our needs and found just the right properties. We did not get a final itinerary until 36 hours before we left. I am not used to such a short timeline. I have used KimKim before and have gotten our final itinerary at least a week in advance. It made me very nervous and did not allow me to look at the day trips to know what to pack etc. Makanda by the Sea (which Olman had highly... read more

Our trip was absolutely lovely. Olman did a great job of working with us during the planning process. He listened to our needs and found just the right properties. We did not get a final itinerary until 36 hours before we left. I am not used to such a short timeline. I have used KimKim before and have gotten our final itinerary at least a week in advance. It made me very nervous and did not allow me to look at the day trips to know what to pack etc. Makanda by the Sea (which Olman had highly recommended) was one of the most beautiful hotels I have ever stayed in. My son had the most spectacular room, all glass looking over the Pacific Ocean with monkeys and sloths traveling bye all day. The pool was blissful! The Lost Iguana was very nice but paled in comparison to Makanda. Olman did a great job and we had a great time.

Hotel Reviews

Lost Iguana Resort and Spa

Fortuna

Overall Rating
Hotel Review

The hotel is on beautiful grounds. The pool is lovely with a heated part that is a swim up bar. The swim up bar was over run with kids on our second day. The lighting in my son's room was very odd. Just one dim overhead light and a tiny LED by his bed with n o windows to speak of. Fortunately the amazing outdoor shower made up for it. The view from our suite was spectacular. The food was fine.

Location

It was very secluded which was nice but a little far for in town dining.
Cleanliness & Comfort

The outdoor shower was spectacular. The lighting in the rooms could definitely be improved upon.
Staff

We didn't have much interaction. But the ones we met were very nice.
Authenticity & Character

The grounds were beautiful

Makanda by The Sea Hotel Adults Only

Manuel Antonio

Overall Rating
Hotel Review

The most beautiful hotel I have ever stayed at. The pool was beautiful with a spectacular view. The staff were extraordinary. The food at the restaurant was delicious. We enjoyed the private beach. There were more animals around the pool than we saw anywhere else during our entire trip (monkeys, iguanas, sloths, toucans, macaws). Whatever we wanted all we had to do was ask. Our villa was absolutely breathtaking. My son's room was a glass cube with an amazing view of the pacific and sloths and monkeys swinging by all day.

Tips for future travelers

Don't hesitate.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Reviews

Arenal 1968 Volcano Hike & Visit to La Fortuna Waterfall

Arenal/La Fortuna

Overall Rating
Activity Review

We al learned a lot. The view form the top was spectacular.

Food

Loved the local restaurant that we went to. It had authentic Costa Rican fare.
Transport

Guides, drivers and staff

Our guide was very personable and knowledgeable.
Quality of Experience

Zip Lining in Arenal Volcano

Arenal/La Fortuna

Overall Rating
Activity Review

The zip lines were very cool and fast. We had a great time. We would have liked to learn a bit more about the animals and area from the guides.

Transport

Guides, drivers and staff

It would have been nice if they would have told us more about the animals and rainforest.
Quality of Experience

Olman Romero profile photo
Olman Romero, local specialist, responded to this review:

Hello Abby,

Thanks for your 5-star review!
I am so happy to read your family enjoyed our country.

Regarding Makanda, it is my favorite hotel, immerse in the tropical forest, with great amenities and unique service, there are not many hotels like Makanda around the world.

Best,
Olman

Gretchen

Kim Kim did everything right and fixed things... · Costa Rica - Jul 24 - Jul 31, 2021

Traveler: Gretchen D. - Local specialist: Olman Romero

Kim Kim did everything right and fixed things that needed fixing. I am using them again for my trip to France. They just do it all and then you don't have to worry. I don't think I could have put things together myself. It is so seamless when they do it. It is worth every penny! read more

Kim Kim did everything right and fixed things that needed fixing. I am using them again for my trip to France. They just do it all and then you don't have to worry. I don't think I could have put things together myself. It is so seamless when they do it. It is worth every penny!

Hotel Review

Parque del Lago Boutique Hotel

San José

Overall Rating
Hotel Review

The Hotel was lovely but San Jose is a rough city. The hotel is across from a nice museum and other is a HUGE park that my husband found for walking , running, biking and all activities. We had to be in San Jose to pick my son up at the airport.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

NIcely appointed
Activity Review

Night Tour: Children's Eternal Forest

Monteverde

Overall Rating
Activity Review

Loved it. Just interesting

Olman Romero profile photo
Olman Romero, local specialist, responded to this review:

Hello Gretchen,

Thanks for your review.
We are so glad our service was according to your expectations.
Also, it is great to know you are planning a new trip with us to a new destination, I hope you will enjoy your vacation in France!

Pura Vida,
Olman

Absolutely Wonderful! · Costa Rica - Mar 26 - Mar 30, 2022

Traveler: Lori B. - Local specialist: Randall Jiménez

We had an amazing time in Costa Rica thanks to our local specialist Randall. He tailored our trip to exactly what we wanted in this trip. Communication/response time was excellent. Randall timed everything just right; the pace for all of our activities were spaced just right. Transportation was punctual, comfortable and pleasant. We had excellent guides at Monteverde Cloud Forest, Hanging Bridges, and Manuel Antonio National Park. They were all experts of the rain forest and at finding... read more

We had an amazing time in Costa Rica thanks to our local specialist Randall. He tailored our trip to exactly what we wanted in this trip. Communication/response time was excellent. Randall timed everything just right; the pace for all of our activities were spaced just right. Transportation was punctual, comfortable and pleasant. We had excellent guides at Monteverde Cloud Forest, Hanging Bridges, and Manuel Antonio National Park. They were all experts of the rain forest and at finding wildlife. Our guide even spotted the Resplendid Quetzal in Monteverde Cloud Forest! He took photos and video for us through his scope. Costa Rica is so full of wildlife. We even had a resident three-toed sloth at our hotel in Costa Verde! Our trip to Costa Rica will live forever in my memories. Thank you Randall for your amazing service. ¡Pura Vida! ☺

Hotel Review

Hotel Costa Verde

Manuel Antonio

Overall Rating
Hotel Review

Loved the view and the wildlife everywhere we looked!

Activity Review

Monteverde Cloud Forest Reserve Hike

Monteverde

Overall Rating
Activity Review

Our expert guide was wonderful and full of information about the rainforest.

Transport

They were punctual.
Guides, drivers and staff

Well-informed.
Quality of Experience

It wasn't crowded.
Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Hi Lori,

I appreciate your kind comments, and it really makes me happy that you have enjoyed all the experiences that we organized for you. I know that we are blessed of having an amazing country with great wildlife and flora.

As soon as you are ready for a new adventure and explore new areas in my country, don't hesitate to let me know :)

Warm regards!
Randall

Krishna

Costa Rica · Costa Rica - Mar 24 - Apr 2, 2022

Traveler: Krishna M. - Local specialist: Brittany McNamara

We had an amazing trip to Costa Rica .We planned the trip with Brittany’s help and she did a wonderful job. The people are very nice in CR. We felt very safe. Our accommodations were top notch - clean and excellent service . read more

We had an amazing trip to Costa Rica .We planned the trip with Brittany’s help and she did a wonderful job. The people are very nice in CR. We felt very safe. Our accommodations were top notch - clean and excellent service .

Hotel Review

Arenal Manoa & Hot Springs

Fortuna

Overall Rating
Hotel Review

Absolute paradise

Tips for future travelers

Just enjoy the view and the ambience

Value

You get a bang for the buck
Location

View is fantastic though a little far from the town. .
Cleanliness & Comfort

Clean
Staff

Very friendly
Authenticity & Character

Privacy, facilities, fabulous breakfast and restaurant
Activity Review

Shuttle Transfer with Rafting on the Sarapiqui River En Route

Costa Rica

Overall Rating
Activity Review

Just do it though you better be a strong swimmer and in good health

Costa Rica trip was GREAT! · Costa Rica - Mar 12 - Mar 21, 2022

Traveler: Michael H. - Local specialist: Diego Rivera

This was one of our favorite family vacations ever. Diego was a HUGE help in planning it and making sure everything was exactly as I dreamed.

We were able to hit all the highlights we wanted to and the hotels were nothing short of spectacular. Everyone in my family had a different group of favorite activities from the trip! The zip lines and hanging bridges were a universal top-3, but we also loved all of the other excursions Diego helped plan for us. In 8 full days of vacation we... read more

This was one of our favorite family vacations ever. Diego was a HUGE help in planning it and making sure everything was exactly as I dreamed.

We were able to hit all the highlights we wanted to and the hotels were nothing short of spectacular. Everyone in my family had a different group of favorite activities from the trip! The zip lines and hanging bridges were a universal top-3, but we also loved all of the other excursions Diego helped plan for us. In 8 full days of vacation we managed to tour the Rio Celeste (my favorite), hike around the Arenal Volcano eruption site, float down the Arenal River, relax in some hot springs, take a horseback ride over the cloud forest mountains of Monteverde, hike through Monteverde, visit a sugar cane/cocoa/coffee plantation, go on a night hike, do zip-lining and walk the hanging bridges, and hang out at the beach finishing off with a sunset cruise on Tamarindo Bay. There wasn't a day we didn't enjoy ourselves. I just wish I had more days available where we could just relax and enjoy the beautiful country.

Everything was extremely well organized as well. The car rental went smoothly and every tour picked us up as scheduled with absolutely no stress on our parts. It was so nice to have a trip where I wasn't worried I had missed something or gone to the wrong location. Most tours were either just my family or my family a few other people - you never felt like you were part of a huge group and unable to hear the guide.

In fact, literally the only concern we had the whole time was when we landed in Costa Rica and tried to find our car rental. The directions said to find an agent from the car rental company at the airport, but there were 4 companies directly in the terminal so we assumed it was supposed to be one of those. When we asked one of the airport workers, they told us our company was a few kilometers away and we would have to rent a taxi which obviously concerned us. However, once we made our way out of the terminal the company's agent was right there and got us taken care of. May just want to change the directions to go out of the terminal and find your agent there.

Thank you for a wonderful trip!

Hotel Reviews

Rio Celeste Hideaway Resort

Bijagua

Overall Rating
Hotel Review

Absolutely beautiful hotel and great service. The room had a balcony opening right into the rain forest and a private outdoor shower in the back (along with a normal indoors one) where you could just listen to nature around you. Our kids loved eating here - they had fruit stands around the dining area so animals would constantly be climbing them to grab a bite to eat.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Tamarindo Diria Beach Resort

Tamarindo

Overall Rating
Hotel Review

OK hotel but very touristy and busy. The parking lot and most of the accomodations are across the street from the hotel so expect some walking. The pools themselves were great and it was wonderful having straight access to the beach (which is obviously it's main attraction). There is no room service so if you want to get something in your room you have to order it at the restaurant, wait for it, and then carry it across the road and to your room. Staff were also very impersonal compared to the hotels we stayed at in Arenal and Monteverde.

Location

beach-side access was wonderful
Cleanliness & Comfort

Staff

not very personal, had to ask them for what amenities/activities the hotel offered, laundry was a day late getting back despite dropping off at 8AM the day before
Authenticity & Character

not much character - just a Vegas-like hotel to get as many people as possible into the limited space

Hotel Koora at Monteverde

Overall Rating
Hotel Review

Koora was a quiet, beautiful hotel to relax and enjoy the cloud forest in. Our bungalow was surrounded by the cloud forest and we enjoyed the privacy and having nature all around us. While it doesn't offer as many amenities as other hotels, we enjoyed the quieter tempo and more personal atmosphere. Every one of the staff knew us by name and would check on us to see how they could best help us. We'd have our table for breakfast and dinner ready every day and, if we had any questions, they would quickly respond to a message through WhatsApp. Would love to return again and just spend days relaxing and enjoying their nature trails and atmosphere.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

The Springs Resort & Spa at Arenal

La Fortuna

Overall Rating
Hotel Review

Definitely a must-visit hotel. Extremely high-quality service. Many of the staff would call us by name despite us only being there 3 days. The hot springs were terrific - definitely try the ones down in Club Rio. They are surrounded by the rainforest and much more natural than the ones by the hotel. Our kids loved Club Rio, especially the rock climbing. We also all loved the entertainment room - our teenagers would happily go here to play some PS5 or other games while my wife and I could get some peace and quiet ourselves. You could spend a week here easily and not do everything they have available.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Reviews

Rio Celeste & Tenorio Volcano Guided Rainforest Hike

Costa Rica

Overall Rating
Activity Review

Our guide was extremely knowledgeable and friendly. We learned a ton during the hike and had a great time. We worked well with our kids, even when our youngest started getting a little tired of the hike.

Food

Transport

Guides, drivers and staff

Quality of Experience

Guided Hike in Arenal Volcano Park 1968

Arenal/La Fortuna

Overall Rating
Activity Review

Great hike around the volcano. Guide was very knowledgeable from everything of the local plants to the volcano and it's eruption itself. Great visual aids to help in teaching. We got some absolutely beautiful views of the volcano from the closest you are legally allowed to get to it. On the way back he led us off the usual path up the mountain side and you really felt like you were exploring the area.

Transport

Guides, drivers and staff

Quality of Experience

Safari Float on the Peñas Blancas River

Arenal/La Fortuna

Overall Rating
Activity Review

Excellent chance to see many of the animals in the rainforest. Guide had an amazing ability to spot them and then get us to see them. We saw iguanas, bats, owls, monkeys, and TONS of different birds. One highlight was definitely when the guide managed to get the howler monkeys to start calling back to him.

Transport

Guides, drivers and staff

Quality of Experience

Horseback Riding in the Cloud Forest

Monteverde

Overall Rating
Activity Review

Extended horseback ride through the cloud forest. You go through a variety of areas, from shrubs, to mountaintops, to the cloud forest itself. We ended up on the mountaintop as the sun started to set with an amazing view of the surrounding mountains I will never forget. Longer trip than I thought it would be, but that was a good thing and it wasn't so long I was sore the next day.

Transport

Guides, drivers and staff

Quality of Experience

El Trapiche Sugarcane Mill Tour

Monteverde

Overall Rating
Activity Review

Very fun tour that both we and our kids enjoyed. The guide showed us how they grew sugar cane, coffee, and cocoa and how each was processed. You saw everything from plant to machinery to process. Along the way we were able to taste the coffee beans, raw cocoa seeds, and processed chocolate and we made our own raw sugar candy. Definitely recommend!

Transport

Guides, drivers and staff

Quality of Experience

Sky Adventures Zip Lines & Hanging Bridges

Monteverde

Overall Rating
Activity Review

This was my must-do adventure and it was exactly as I hoped. The hanging bridges tour was awesome - our guide was a lot of fun to talk to and always open to questions. We saw quetzals, tarantulas, hummingbird nests, and lots of other creatures. The hanging bridges themselves were terrific - we went across 6 of them, the largest spanning quite a long ways with beautiful view of the cloud forest around and under you. Zip-lining was awesome. You go on 7 total lines with the longest being 1/2 a mile. Sometimes they'd have my kids go separate, and others they ride paired. Everyone was very great and you always felt safe.

Transport

Guides, drivers and staff

Quality of Experience

Diego Rivera profile photo
Diego Rivera, local specialist, responded to this review:

It was a huge honor and pleasure to help you with this amazing trip plan. I really enjoyed creating this spectacular trip and I hope you can come back in the future with your family and explore new destinations of Costa Rica :-)
Keep the Pura Vida spirit alive!

Two weeks of PURA VIDA! · Costa Rica - Mar 21 - Apr 2, 2022

Traveler: Eli D. - Local specialist: Diego Rivera

The trip was amazing! All the transportation, lodging, and activities were seamless and there was very little additional work on my end once I arrived. Diego was also extremely accessible and helpful with any of my questions/concerns during the trip itself. Highly recommend both the country and this tour agency. read more

The trip was amazing! All the transportation, lodging, and activities were seamless and there was very little additional work on my end once I arrived. Diego was also extremely accessible and helpful with any of my questions/concerns during the trip itself. Highly recommend both the country and this tour agency.

Hotel Review

Evergreen Lodge

Tortuguero

Overall Rating
Hotel Review

Amazing food

Tips for future travelers

Be aware that the windows are just covered in screens and some bugs may get inside your room

Activity Review

Whitewater Rafting on the Pacuare River and Transfer to {{end_location}}

Arenal/La Fortuna

Overall Rating
Activity Review

Tour guides were awesome and very informative while also keeping us safe. The food provided was also really good.

Food

Transport

Guides, drivers and staff

Quality of Experience

Diego Rivera profile photo
Diego Rivera, local specialist, responded to this review:

Thank you very much for your comment Eli, I'm so happy you have had a wonderful vacation in Costa Rica. There are many more things to see and explore, you can always contact me! Pura Vida.

Brittany was great to work with and was very ... · Costa Rica - Mar 22 - Mar 26, 2022

Traveler: Adriene P. - Local specialist: Brittany McNamara

Brittany was great to work with and was very accommodating while we asked for modifications. It was also great to have her support during the trip! read more

Brittany was great to work with and was very accommodating while we asked for modifications. It was also great to have her support during the trip!

Activity Review

Sloth Observation - Day or Night Tour

Arenal/La Fortuna

Overall Rating
Activity Review

Our guide, Gustavo, was incredible. I’ll never forget this.

Value

Transport

Guides, drivers and staff

Gustavo was one of the best guides I’ve ever had
Quality of Experience

Brittany McNamara profile photo
Brittany McNamara, kimkim staff, responded to this review:

Thank you so much for your kind words, Adriene! Happy to have been able to clarify directions during your trip, and I'm glad the sloth tour was a memorable experience for you. We hope you'll reach out to kimkim in the future for assistance with planning your next adventure!
Best,
Brittany

Amazin Spring Break Costa Rica Trip · Costa Rica - Mar 23 - Apr 1, 2022

Traveler: Rizwan P. - Local specialist: Adriana Prado

Amazing family trip that we completed for spring break to Costa Rica. Adriana helped with the planning and produced options that would be fun for kids of different ages, also while making sure that we had time to relax as a family.

I first thought that this may be some sort of internet swindle, since I had never heard of KimKim before, but everything was exactly as promised. Every driver showed up on time, and every rental was organized, and excursions were as described.

I would... read more

Amazing family trip that we completed for spring break to Costa Rica. Adriana helped with the planning and produced options that would be fun for kids of different ages, also while making sure that we had time to relax as a family.

I first thought that this may be some sort of internet swindle, since I had never heard of KimKim before, but everything was exactly as promised. Every driver showed up on time, and every rental was organized, and excursions were as described.

I would recommend Adriana and KimKim without hesitation.

Rizwan Pasha, M.D.

Hotel Review

Hotel Arenal Kioro Suites & Spa

Fortuna

Overall Rating
Hotel Review

Very nice hotel and furnishings. Very good location, but food was better in the town.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Review

Night Tour at the Wildlife Refuge in Monteverde

Monteverde

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Alberto arranged an incredible holiday for us... · Costa Rica - Mar 16 - Mar 30, 2022

Traveler: Gill P. - Local specialist: Alberto Molina

Alberto arranged an incredible holiday for us. All the transfers and activities went very smoothly and we found Costa Rica to be a beautiful and friendly country with so much to see and do.

We visited Arenal, Tortuguero, Monteverde, Manuel Antonio and Bahia Drake and we enjoyed each and every one of them. The local guides are excellent and very knowledgeable.

In terms of accommodation Las Caletas in Bahia Drake is paradise.

Thank you for arranging such a fantastic holiday Alberto! read more

Alberto arranged an incredible holiday for us. All the transfers and activities went very smoothly and we found Costa Rica to be a beautiful and friendly country with so much to see and do.

We visited Arenal, Tortuguero, Monteverde, Manuel Antonio and Bahia Drake and we enjoyed each and every one of them. The local guides are excellent and very knowledgeable.

In terms of accommodation Las Caletas in Bahia Drake is paradise.

Thank you for arranging such a fantastic holiday Alberto!

Hotel Review

Las Caletas Lodge

Puntarenas

Overall Rating
Hotel Review

Perfect location with gorgeous gardens, friendly staff and a beautiful beach. Great food. Highly recommended

Tips for future travelers

You will arrive by boat be prepared to get your feet wet!

Location

So beautiful it's hard not to love it.
Cleanliness & Comfort

We got the honeymoon suite with its own hammock. Lovely balcony
Staff

Very friendly and helpful
Authenticity & Character

Stunning location
Activity Review

Arenal Hanging Bridges & La Fortuna Waterfall Hike

Arenal/La Fortuna

Overall Rating
Activity Review

We swam at the base of the waterfall. Beautiful! And the hanging bridges are a great way to experience the canopy in primary rainforest

Food

Transport

Guides, drivers and staff

Quality of Experience

Alberto Molina profile photo
Alberto Molina, local specialist, responded to this review:

Hello Gill
Thanks a lot for your review, I am glad that you enjoyed Costa Rica.
Great pictures, thanks for sharing with us.
Albertp

Amazing trip to Costa Rica - with the help of our local specialist Adriana · Costa Rica - Mar 23 - Mar 31, 2022

Traveler: Frederico F. - Local specialist: Adriana Prado

Our trip to Costa Rica was amazing. We visited Tortuguero, Arenal and Manuel Antonio.
We liked all three locations but we will not forget Tortuguero and the amazing hotel where we stayed, Tortuga Lodge & Gardens - truly outstanding location, view, service and food. Thank you to our guide Miguel.
In the Arenal area, Nayara hotels are a must if you are a foodie!
All the tours and transfers were on time with great guides. Everything worked flawlessly.

This was also my first experience with... read more

Our trip to Costa Rica was amazing. We visited Tortuguero, Arenal and Manuel Antonio.
We liked all three locations but we will not forget Tortuguero and the amazing hotel where we stayed, Tortuga Lodge & Gardens - truly outstanding location, view, service and food. Thank you to our guide Miguel.
In the Arenal area, Nayara hotels are a must if you are a foodie!
All the tours and transfers were on time with great guides. Everything worked flawlessly.

This was also my first experience with Kimkim and it will certainly not be the last. The degree of customization it allows is unparalleled. Also, Adriana was the perfect specialist for our first experience with Kimkim. Very friendly and responsive, her work was great creating a perfect trip and adjusting all the details we needed. She deeply understands the locations and activities, and gave us important suggestions. Thank you, Adriana!

TIP: always do your tours in the early morning. At first, we were afraid that the tours were too early (7-8 AM) but I glad we kept it like that. We soon adapted to do everything very soon in the morning (when it's fresh and the nature is more active) and then keep the afternoons to yourself and relax.

Hotel Reviews

Nayara Hotel Spa and Gardens

Fortuna

Overall Rating
Hotel Review

Great hotel. Awesome food with lots of choices. It's not cheap, but if you can afford it and appreciate good service and food, go for it.

Tips for future travelers

Try to request a room with view of the Arenal vulcano.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Makanda by The Sea Hotel Adults Only

Manuel Antonio

Overall Rating
Hotel Review

Superb location and views, awesome design, great pools. Poor service at the restaurant - certainly doesn't match the price and profile of the hotel. Also, poor noise insulation in the rooms - you can hear everything that's going on outside and in other rooms. The music in the pool areas should be avoided and certainly affects your experience. We asked for a volume decrease, which happened during our presence by the pool, but the volume was turned up again as soon as we left. Would not return here unless a deep review of the service happened.

Tips for future travelers

Request a room far from the pool areas. Our room was next to the pool, and we could not rest/relax during the day due to the music.

Location

awesome sea view
Cleanliness & Comfort

room insulation in the rooms.
Staff

Staff in restaurants were not professionals, and some were unfriendly. The staff from front office and transport cars were nice, though.
Authenticity & Character

Gran Hotel Costa Rica

San José

Overall Rating
Hotel Review

Great hotel, great design and breakfast. Central location.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Tortuga Lodge & Gardens

Tortuguero

Overall Rating
Hotel Review

Amazing hotel, one of the best we've been. Great service and food. Location and views are breathtaking.

Tips for future travelers

Arrive by boat and leave by plane, so you can have both experiences. The small airport is right across the canal. We upgraded to a room with A/C but we didn't really used it. The ceiling fan is more than enough. Book a Miss Evelyn suite - you won't regret it.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Reviews

Shuttle from San Jose to Tortuguero

Costa Rica

Overall Rating
Food

Transport

Guides, drivers and staff

Quality of Experience

Enjoy the Beauty of Tortuguero National Park

Tortuguero

Overall Rating
Food

Transport

Guides, drivers and staff

Quality of Experience

Guided Hike in Arenal Volcano Park 1968

Arenal/La Fortuna

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Arenal Hanging Bridges & Hike to La Fortuna Waterfall

Arenal/La Fortuna

Overall Rating
Food

Transport

Guides, drivers and staff

Quality of Experience

Manuel Antonio National Park Guided Hike

Costa Rica

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Amazing trip for 2 animal lovers! · Costa Rica - Mar 11 - Mar 20, 2022

Traveler: Natalie N. - Local specialist: Brittany McNamara

We had an absolutely fantastic time in Costa Rica. My daughters (ages 7 and 9) loved everything about the trip. The Arenal, Monteverde, Manual Antonio itinerary was perfect -- we felt like we got to see a lot of biodiversity in a relatively short time. The visit to Proyecto Asis, the animal rehab center, was a highlight for our animal lovers!

It was an absolute pleasure working with Brittany. She crafted an itinerary that worked really well for our family, and once we were on the ground in Costa Rica, everything worked seamlessly.

Brittany McNamara profile photo
Brittany McNamara, kimkim staff, responded to this review:

I'm so happy to hear your daughters loved their trip, Natalie! With so many great wildlife and outdoor experiences available in Costa Rica, I'm glad you were satisfied with the itinerary we put together and enjoyed everything you got to see and do. I hope we can plan a return trip for you and the family when the girls are ready to explore more of what Costa Rica has to offer!
Best,
Brittany

Jacqueline

A little adventure, a little relaxation, and a whole lot of love! · Costa Rica - Mar 8 - Mar 24, 2022

Traveler: Jacqueline R. - Local specialist: Olman Romero

When my wife and I started our search for a travel agent for Costa Rica, we specifically looked for agents based in Costa Rica to ensure we would have the best experience possible, and I am extremely grateful we found Olman and Kimkim!! Olman was friendly, knowledgeable, and very responsive!!! Prior to the trip,( “the planning/booking everything” stage) Olman was great about booking the best tours in each of our destinations, whether it was the canyoning in Arenal, the zip lining and Don Juan... read more

When my wife and I started our search for a travel agent for Costa Rica, we specifically looked for agents based in Costa Rica to ensure we would have the best experience possible, and I am extremely grateful we found Olman and Kimkim!! Olman was friendly, knowledgeable, and very responsive!!! Prior to the trip,( “the planning/booking everything” stage) Olman was great about booking the best tours in each of our destinations, whether it was the canyoning in Arenal, the zip lining and Don Juan coffee tour in Monteverde, or the nature walk in Manuel Antonio! While planning we hit a few snags and Olman presented us with options to make sure we were getting the best experience!! He kept in touch and answered all of the questions we asked! He made this stage painless and made us feel like we could relax as he booked everything from transportation and hotels to the excursions!! During the trip he could be reached at any time and was quick to respond if any issues arose!! He communicated and set up our Covid test and accommodated any unforeseen changes!! He was truly great and our 17-day Honeymoon was fantastic!!
Now a little more detail about our trip:
The Hotels: (Caveat, we chose most of these hotels, so these were not Olman or Kimkim’s fault, we just want to provide feedback for future travelers)
Park Inn by radisson in San Jose- was modern and clean. We would give it a 4/5.
Arenal Manoa in Arenal/La Fortuna-(our absolute favorite) was authentic, friendly, delicious food, absolutely stunning views, great pool, great spa, great service, just all around great and set our tone for the whole trip! (Beds were uncomfortable:beside that it was amazing) we give this hotel a 5/5!
Noah’s Forest in Arenal/La Fortuna- has the makings of a great hotel but the construction, broken pool, and meh food really took away from the experience…though the rooms were very nice—-they were modern, clean, and the bed were fantastic!! Every other hotel we stayed at had sucky beds, but these were great! We give This hotel 4/5
Poco a Poco Hotel in Monteverde- this hotel was not good…it was over hyped and we would definitely not recommend it. The hotel is beautiful and has the framework to be great, but the beds were uncomfortable, there was no privacy, it was very noisy, and the food mediocre at best. This hotel gets a 1/5.
La Mariposa Hotel in Manuel Antonio- This place has unparalleled views! We stayed in the full ocean view room and it was amazing! The views from our balcony were amazing, complete 180 degree view of the ocean and surrounding greenery/beaches! Amazing sunsets from our balcony as well! They have an incredible infinity pool with amazing views of the ocean and sunset! We had white face capuchin monkeys on our balcony and around the hotel, and each night at sunset we saw mated macaws fly overhead and land in nearby trees! It was amazing! The beds were horrid but the rest was great!!
Our absolute favorite experiences were:
Canyoning with Pure Trek in Arenal! This was absolutely incredible and extremely safe!!! Would 10 out of 10 recommended!! (We terrified of heights and we seriously LOVED this!)
Zip lining at Selventura Adventure Park in Monteverde: this was also incredible!! Very safe and best part is there stopping system which is WAY more gentle than any other zip lining I’ve ever done!
Our other top tours:
La Paz waterfall and Gardens
Horseback riding with Esteban to La Fortuna waterfall (absolutely worth the 500 stairs!)
Celeste River and Tenorio Volcano guided tour! Our guide went above and beyond in every way! After the hike he took us to a family owned restaurant,Posada River Celeste! It was absolutely incredible and we are kicking ourselves for forgetting his name because he was fantastic!
White water rafting with Jimmy(costa rica descents) was very fun and everyone was very friendly!
The coffee and chocolate tour in Monteverde was awesome! Very informative, delicious, and was able to meet Don Juan himself!! This organic family owned farm was well worth the visit!!!
All in all Costa Rica was amazing and was extremely welcoming!!! It had everything relaxation, beauty, and adventure!! We are definitely coming back and will definitely be booking with Olman and Kimkim again!!!

Hotel Reviews

Hotel & Spa Poco a Poco

Monteverde Costa Rica

Overall Rating
Hotel Review

Overrated—-noisy, no privacy, bad massage, bad food…good location.

Location

Cleanliness & Comfort

Beds were not good, but it was clean
Staff

Authenticity & Character

Park Inn San Jose by Radisson

San José

Overall Rating
Hotel Review

Modern, clean, beds were comfy enough, hot water was good, food was good. Not a lot of character.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Arenal Manoa & Hot Springs

Fortuna

Overall Rating
Hotel Review

Amazing views, authentic, genuine, great services, extra friendly and helpful, great spa, great pool, just all around amazing! Beds were not comfy but the rest seriously outweighed it!

Location

The views
Cleanliness & Comfort

Very clean, beds not good
Staff

Authenticity & Character

Activity Reviews

San José to Arenal with visit to La Paz Waterfall

Costa Rica

Overall Rating
Activity Review

We were able to see a lot of animals and saw beautiful waterfalls!! (Macaws, parrots, ocelot, snakes, puma, jaguar)

Food

Transport

Guides, drivers and staff

Quality of Experience

Arenal 1968 Hike & Visit to Ecotermales Hot Springs

Arenal/La Fortuna

Overall Rating
Activity Review

Great hike! Saw a yellow pit viper, it was a baby, toucans, great volcano views, leaf cutter ants, and lava rock fields! The hot springs were awesome! Just wish we would’ve had more time!

Food

Transport

Guides, drivers and staff

Quality of Experience

Horseback Riding to La Fortuna Waterfall

Arenal/La Fortuna

Overall Rating
Activity Review

This was awesome! Not the boring trail horses you imagine! These horses had spirit and we were able to trot! The waterfall was absolutely stunning and you can swim there!!! The fresh pineapple afterwards was awesome!!

Transport

Guides, drivers and staff

Quality of Experience

Celeste River and Tenorio National Park Hike

Arenal/La Fortuna

Overall Rating
Activity Review

This was a beautiful tour!! Hard to explain the river beauty!! Our guide was incredible and went above and beyond! Went to a family owned restaurant called Posada River Celeste! Delicious food!

Food

Transport

Guides, drivers and staff

Quality of Experience

Canyoning Adventure in Arenal Volcano

Arenal/La Fortuna

Overall Rating
Activity Review

This was our favorite excursion! We both are terrified of heights and psyched ourselves out, but we are SOOO GLAD we did this!! It was incredible! It was also super safe! They have guides at the top and bottom to take control of anything we’re to go wrong!! Do this! So worth it!!

Food

Transport

Guides, drivers and staff

Quality of Experience

Whitewater Rafting on the Balsa River Class II & III

Arenal/La Fortuna

Overall Rating
Activity Review

This was relaxing and exciting!! Great fresh fruit and awesome farm tour afterwards! Loved the food!

Food

Transport

Guides, drivers and staff

Quality of Experience

Monteverde Hanging Bridges + Zip Lining

Monteverde

Overall Rating
Activity Review

The zip lining was so fun!! Very safe and the stopping was way more gentle than any other zip lining I’ve ever done! We got to do two lines together which I had never done and was truly awesome! The bridges were very cool too!

Transport

Guides, drivers and staff

Quality of Experience

Coffee & Chocolate Tour in Monteverde

Monteverde

Overall Rating
Activity Review

Great coffee and chocolate!! Very informative! Great guide!! Was able to meet Don Juan! Love that it is a small family owned, non touristy tour!!

Transport

Guides, drivers and staff

Quality of Experience

Olman Romero profile photo
Olman Romero, local specialist, responded to this review:

Hello Jacqueline & Starley,

I am so happy to know your honeymoon was an unforgettable experience.
You traveled for more than 2 weeks, so you had many day to experience the wonders of our country.

Thanks for sharing the pictures, all of them are great!
I hope you will visit Costa Rica in the future to explore new experiences!

Pura Vida,
Olman

Piotr

Perfect trip to Costarica.. · Costa Rica - Dec 26 - Jan 19, 2022

Traveler: Piotr R. - Local specialist: Olman Romero

It was absolutly perfect experience from the moment of planning the trip till the last day. Planning, thanks to Olman, was a smooth process and within a week we adjusted all hotels and activities. We travel a lot, but for the first timne all hotels were perfect-good value for money. When in Costarica we were still ocasionally in contact with Olman or local agency and they were very responsive. Once again we would like to thank Olman and Kimkim for fantastic vacations read more

It was absolutly perfect experience from the moment of planning the trip till the last day. Planning, thanks to Olman, was a smooth process and within a week we adjusted all hotels and activities. We travel a lot, but for the first timne all hotels were perfect-good value for money. When in Costarica we were still ocasionally in contact with Olman or local agency and they were very responsive. Once again we would like to thank Olman and Kimkim for fantastic vacations

Hotel Reviews

Gran Hotel Costa Rica

San José

Overall Rating
Location

Cleanliness & Comfort

Staff

Authenticity & Character

Hotel Arenal Springs Resort & Spa

Fortuna

Overall Rating
Activity Reviews

San Jose to Tortuguero - Manatus

Costa Rica

Overall Rating
Food

Transport

Guides, drivers and staff

Quality of Experience

Visit to Ecotermales Hot Springs

Arenal/La Fortuna

Overall Rating
Olman Romero profile photo
Olman Romero, local specialist, responded to this review:

Hello Piotr,

Thanks a lot for your kind words.
We are so happy you had a great time exploring the most incredible destinations in our country.
You discovered our country from coast to coast, it was an itinerary I enjoyed planning for you.

I hope you will visit our country again in the future.

Pura Vida!
Olman

We had a trip with Jose and he was amazing! H... · Costa Rica - Mar 13 - Mar 20, 2022

Traveler: sidra s. - Local specialist: Charlotte Törnqvist

We had a trip with Jose and he was amazing! He always went above and beyond to make sure everything was perfect for our vacation. He always went the extra mile beyond just the tours from helping with dinner reservations, to booking covid tests, helping book hotels after flight cancellations, everything! We are so happy to have had such an amazing tour guide and would highly recommend him to all our friends and family.

Charlotte was amazing and always responsive on Kim Kim and we will definitely be utilizing Kim Kim for future vacations!

Charlotte Törnqvist profile photo
Charlotte Törnqvist, local specialist, responded to this review:

Dear Sidra,

We at Serendipity Adventures in Costa Rica thank you for trusting us to handle all aspects of your Costa Rica vacation! I am so glad that you enjoyed Costa Rica to the fullest. :-)

Thank you also for choosing to do a fully guided trip! I will share your comments with Jose.

We hope to see you and your family soon again on another Serendipity Adventure, and in the meanwhile we are pleased to know you will be using Kimkim for your future worldwide travels.

Kind Regards,
Charlotte

We had an amazing trip to Costa Rica!! · Costa Rica - Mar 11 - Mar 19, 2022

Traveler: Marissa B. - Local specialist: Olman Romero

We had an amazing trip to Costa Rica!! Olman really understood what we were looking from not only with the various excursions he helped us book, but for the hotels we stayed in as well - right up our alley! Olman took care of everything we needed and ensured we had a great experience. The only negative was that I wished the itinerary listed out which tour company was picking us up from the hotel for the excursions so we knew who to look out for and/or call to check in on status read more

We had an amazing trip to Costa Rica!! Olman really understood what we were looking from not only with the various excursions he helped us book, but for the hotels we stayed in as well - right up our alley! Olman took care of everything we needed and ensured we had a great experience. The only negative was that I wished the itinerary listed out which tour company was picking us up from the hotel for the excursions so we knew who to look out for and/or call to check in on status

Hotel Review

Hotel Belmar

Monteverde

Overall Rating
Hotel Review

Beautiful hotel. Great views and loved the sustainability aspect to everything (organic products, their own farm for fresh veggies/eggs/etc). Provided us with a welcome drink upon arrival and everyone was super friendly.

Location

Up a steep road but close to everything
Cleanliness & Comfort

Staff

Very friendly
Authenticity & Character

Olman Romero profile photo
Olman Romero, local specialist, responded to this review:

Hello Marissa,

Thanks for your excellent review.
I am so glad to know you had a terrific time in Costa Rica.

I enjoyed planning this trip for you, let's hope this was not the last one we planned together!

Cheers,
Olman

Lisa

I cannot thank Randall enough for the amazing... · Costa Rica - Mar 6 - Mar 20, 2022

Traveler: Lisa P. - Local specialist: Randall Jiménez

I cannot thank Randall enough for the amazing itinerary he put together for us. He made suggestions and changes and nothing was too much for him. The trip was incredible and all to plan. Brilliant communication and choice of accommodations. read more

I cannot thank Randall enough for the amazing itinerary he put together for us. He made suggestions and changes and nothing was too much for him. The trip was incredible and all to plan. Brilliant communication and choice of accommodations.

Hotel Reviews

Sleep Inn Hotel Paseo Las Damas

San José

Overall Rating
Hotel Review

Great central location

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Azania Bungalows

Puerto Viejo de Talamanca

Overall Rating
Hotel Review

My favourite place of the trip. Quiet and peaceful in an incredible setting. We saw amazing wildlife right around our bungalow!

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Dear Lisa,

Thank you so much for your review. I am glad to hear that you and Robin had a nice trip and enjoyed all the arrangements that we made for you.

Hoping to have the chance to elcome you to our country again in the future.

All the best!
Randall

Unforgettable vacay in Costa Rica! · Costa Rica - Feb 14 - Feb 22, 2022

Traveler: Ashvini K. - Local specialist: Brittany McNamara

We travelled to Costa Rica with Kimkim in February this year and it was a trip that will stay with us forever. This was our first international trip in 2 years since the pandemic hit us and we approached it with a fair bit of apprehension. My partner and I knew that we wanted to travel but did not have the bandwidth to research and build a trip of our own given our busy work schedules. Enter Kim Kim! Over the past few weeks....everytime our friends ask us how our trip was, we have one answer... read more

We travelled to Costa Rica with Kimkim in February this year and it was a trip that will stay with us forever. This was our first international trip in 2 years since the pandemic hit us and we approached it with a fair bit of apprehension. My partner and I knew that we wanted to travel but did not have the bandwidth to research and build a trip of our own given our busy work schedules. Enter Kim Kim! Over the past few weeks....everytime our friends ask us how our trip was, we have one answer - We just showed up and it was phenomenal!  I am someone who likes to research and ensure I have a heady mix of different activities combined with time to relax built into my trip. Yenyi and Brittany at KimKim made sure to listen to what I had in mind and worked with me to build a trip that was beautifully tailored to the experience we were seeking and at a budget that was conducive. Given the uncertainties with the pandemic, I will forever be thankful to a team that aims to have the customer at the center of everything they do - they not only helped us schedule and reschedule the trip but also were available for us every step of the way before and during our vacation. Imagine being in a foreign country but knowing you have a person you can reach out to, should you need anything at all - be it suggestions to eat if you are standing in a town square and are unable to make up your mind, or need someone to book you a last minute night hike that you decided to take. That was exactly how our experience was - we showed up and we knew the entire vacay was planned and taken care of. All while ensuring we get to enjoy the country with its local flavour. Right from travel, hotels, experiences, pre-travel covid tests et al. Over the past few weeks, I have been raving about our vacay and our wonderful experience with this team and realized it was only fair to share this review with all of you. Our highlights on the trip: - Hikes in La Fortuna & Monteverde where we saw a ton of wild animals. - The most perfect beach day in Manuel Antonio- Ziplining through the forest canopies in Monteverde - And the hot springs in the Arenal area in La Fortuna

Hotel Review

El Faro Beach Hotel

Manuel Antonio

Overall Rating
Hotel Review

They were fantastic and helped us book our pre-travel covid tests. The front desk was so helpful.

Tips for future travelers

It is a very basic hotel and is sufficient if you plan to stay out all day and just crash at night.

Value

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Review

100% Aventura Zip Line Monteverde

Monteverde

Overall Rating
Value

Transport

Guides, drivers and staff

Quality of Experience

Brittany McNamara profile photo
Brittany McNamara, kimkim staff, responded to this review:

Hi Ashvini,
Thank you for taking the time to write a review! We're thrilled you had a wonderful time on your Costa Rica adventure and we're glad we were able to seamlessly reschedule your trip. It was a pleasure helping you plan and book your trip, and we can't wait to help you with another adventure in the future!
Best,
Brittany

Brittany made great suggestions on hotels and... · Costa Rica - Feb 19 - Feb 26, 2022

Traveler: Lydia S. - Local specialist: Brittany McNamara

Brittany made great suggestions on hotels and activities, was quick to make the changes we asked for, guided us through decisions, and went above and beyond to find alternatives when things were already booked due to a very busy travel season. Highlights were the zip line in Monteverde and the nighttime turtle experience with a licensed guide. read more

Brittany made great suggestions on hotels and activities, was quick to make the changes we asked for, guided us through decisions, and went above and beyond to find alternatives when things were already booked due to a very busy travel season. Highlights were the zip line in Monteverde and the nighttime turtle experience with a licensed guide.

Hotel Review

The Coast Beachfront Hotel

Tamarindo

Overall Rating
Hotel Review

A lovely and serene hotel off a busy beach, very attentive staff. A highlight was breakfast delivered to the rooms.

Value

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Review

Sky Adventures Zip Lines & Hanging Bridges

Monteverde

Overall Rating
Value

Transport

Guides, drivers and staff

Quality of Experience

Brittany McNamara profile photo
Brittany McNamara, kimkim staff, responded to this review:

Thank you for leaving a review, Lydia!
It was a pleasure working with you and your travel companions, and I'm thrilled to hear you enjoyed your trip - particularly the turtle tour and ziplining. Myself and the rest of the kimkim team look forward to assisting with your future worldwide adventures!
Best,
Brittany

Costa Rica 2022 · Costa Rica - Feb 23 - Mar 6, 2022

Traveler: David L. - Local specialist: Charlotte Törnqvist

KimKim , via Charlotte Tornquist and Nancy, planned and carried out a very special and smooth operating vacation plan for the 3 of us in Costa Rica in 2022. We visited Sarapiqui, Siquirres / Pacuare, La Fortuna / Arenal, San Jose and the OSA peninsula over 21 days. Absolutely no travel hiccups or problems as all of the connections, transfers and pick ups worked flawlessly throughout. Pricewise KimKim bested other agents, as well as my attempts at a self directed trip - and assured a local... read more

KimKim , via Charlotte Tornquist and Nancy, planned and carried out a very special and smooth operating vacation plan for the 3 of us in Costa Rica in 2022. We visited Sarapiqui, Siquirres / Pacuare, La Fortuna / Arenal, San Jose and the OSA peninsula over 21 days. Absolutely no travel hiccups or problems as all of the connections, transfers and pick ups worked flawlessly throughout. Pricewise KimKim bested other agents, as well as my attempts at a self directed trip - and assured a local connection of all of the involved entities. That was reassuring and made the trip problem free. I've traveled most of the world and have used many different agencies in doing so. I can say that KimKim rates right at the top for service, pricing, diversity, communication, congeniality and skill. You'll enjoy booking your special vacation with KimKim and leave your worries behind.

Hotel Review

Pacuare Lodge

Pacuare

Overall Rating
Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Review

Adventures and enjoy the surroundings at Pacuare Lodge

Río Pacuare

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Charlotte Törnqvist profile photo
Charlotte Törnqvist, local specialist, responded to this review:

Dear David,
I am glad you enjoyed your vacation to the fullest! For us here at Serendipity Adventures in Costa Rica, and for me personally, it was a pleasure to assist you in your trip planning and operations, and we hope you’ll come back soon.

I invite you to continue booking your travels through the Kimkim platform, because it will allow you to connect not only with us in Costa Rica, but with all my fellow Local-Experts-Colleagues around the world that are ready to plan amazing vacations in their countries.

Kind Regards,
Charlotte

Exceptional experience! · Costa Rica - Feb 13 - Feb 18, 2022

Traveler: Brian S. - Local specialist: Christopher Murillo

My wife and I truly had a special experience made possible by our excellent guide Chris. Chris made our cycling adventure unique and exciting throughout our journey. Chris was always available to handle all our needs and expectations. Chris ensured our safety and the perfect guide for the beautiful Costa Rican coast line. We are ready to go back and Chris will be the perfect guide again. Really a quality trip. Highly recommend your services and of course Chris made it possible. ... read more

My wife and I truly had a special experience made possible by our excellent guide Chris. Chris made our cycling adventure unique and exciting throughout our journey. Chris was always available to handle all our needs and expectations. Chris ensured our safety and the perfect guide for the beautiful Costa Rican coast line. We are ready to go back and Chris will be the perfect guide again. Really a quality trip. Highly recommend your services and of course Chris made it possible. Cheers, Brian

Hotel Review

Hotel Boutique Lagarta Lodge

Nosara

Overall Rating
Hotel Review

Best view and quality room and hospitality!

Tips for future travelers

plan ahead and book activities in the surrounding areas.

Authenticity & Character

Activity Review

Bike Ride Playa Hermosa to Playa Grande

Costa Rica

Overall Rating
Christopher Murillo profile photo
Christopher Murillo, local specialist, responded to this review:

Hi Brian! Thanks for the wonderful review. It was a pleasure having you in our country!

Lenet

Great time · Costa Rica - Feb 20 - Feb 28, 2022

Traveler: Lenet C. - Local specialist: Adriana Prado

KimKim and Adriana were easy to work with, responsive and helped us create a fun trip. All transportation was on time. Our drivers were very nice. Some of them were even able to provide information along the way of what we were seeing. Hotels were nice and well situated for what we wanted to see and do. Our travels were to Monteverde, La Fortuna, Puerto Viejo and BriBri. read more

KimKim and Adriana were easy to work with, responsive and helped us create a fun trip. All transportation was on time. Our drivers were very nice. Some of them were even able to provide information along the way of what we were seeing. Hotels were nice and well situated for what we wanted to see and do. Our travels were to Monteverde, La Fortuna, Puerto Viejo and BriBri.

Hotel Review

Studio Hotel

San José

Overall Rating
Hotel Review

Best place to see a lot of diverse art work without going to a museum or art gallery. It was nice to have a full restaurant and bar in the hotel but also check out the taco place just down the street.

Tips for future travelers

You have to pay for coffee in your room. But staff was nice enough to let me bring coffee up from the restaurant.

Cleanliness & Comfort

Staff

Very accommodating even if we struggled through some communications.
Authenticity & Character

The art work and comfortable rooms.
Activity Review

Bribri Indigenous One Day Experience

Puerto Viejo de Talamanca

Overall Rating
Activity Review

First of all, getting there is an experience in itself. Quite exciting! It was a privilege to share the indigenous culture. The people, the meal, the archery, the roof making and to hear their story (a bit of a challenge with the language barrier). We felt welcomed.

Food

It all was great and the banana flatbread before lunch was out of this world.
Transport

The boat ride was a hoot!
Guides, drivers and staff

Smiling faces
Quality of Experience

The family/community feeling.
Adriana Prado profile photo
Adriana Prado, local specialist, responded to this review:

Hello Lenet,

Thank you for your nice comments about your trip. I am happy to know you enjoyed all the services that we organized for you and that felt welcome with the costa rican hospitality. I hope you come back in the future and I will be happy to organize a new adventure for you. :)
Kind regards,
Adriana

Ilan

New Way to Travel · Costa Rica - Feb 26 - Mar 6, 2022

Traveler: Ilan T. - Local specialist: Diego Rivera

Kimkim was an easy way to customize a group visit to Costa Rica, focusing on desired types of activities on specific dates while staying withing budget. Kimkim removed the responsibility of doing research and legwork to execute a fun filled activity trip. I will use it again when appropriate. read more

Kimkim was an easy way to customize a group visit to Costa Rica, focusing on desired types of activities on specific dates while staying withing budget. Kimkim removed the responsibility of doing research and legwork to execute a fun filled activity trip. I will use it again when appropriate.

Hotel Review

Hotel Los Lagos Spa & Resort

Fortuna

Overall Rating
Hotel Review

Nice

Tips for future travelers

Do it.

Location

Cleanliness & Comfort

Breakfast
Staff

Authenticity & Character

Activity Review

Biking & Kayaking Around the Arenal Lake

Arenal/La Fortuna

Overall Rating
Activity Review

The kayaking was a mazing. The biking was bad. It was a the least favorite activity on the trip for the whole group. The level of difficulty was simply too much for the average person, unlike the rest of the activities. 25 KM in (bad) bikes over unpaved roads/hills was too much. Should be half the distance in the future for average folks like us.

Food

Transport

Guides, drivers and staff

Quality of Experience

Diego Rivera profile photo
Diego Rivera, local specialist, responded to this review:

Hello Ilan, thank you very much for your review, this is very valuable and important for us. Thank you for letting me be part of your trip, I hope you can come back in the near future; there are many more destinations to explore :-)
PURA VIDA - Diego.

Incredible Last Minute Costa Rican Vacation · Costa Rica - Feb 24 - Mar 2, 2022

Traveler: Charles J. - Local specialist: Francisco Herrera

We booked an incredible 7-day Costa Rican vacation inclusive of daily private excursions with Tachiz Travel, through KimKim. It was truly by far one of the easiest and most professional travel agencies we have had the pleasure to work with over many years traveling across the world. From first contact to our final farewell, Alex and Francisco went above and beyond to ensure our adventures in Costa Rica were well organized and memorable utilizing the best tour operators in country.

Due to... read more

We booked an incredible 7-day Costa Rican vacation inclusive of daily private excursions with Tachiz Travel, through KimKim. It was truly by far one of the easiest and most professional travel agencies we have had the pleasure to work with over many years traveling across the world. From first contact to our final farewell, Alex and Francisco went above and beyond to ensure our adventures in Costa Rica were well organized and memorable utilizing the best tour operators in country.

Due to our last-minute decision to travel to Costa Rica for vacation, the accommodations we had selected were unfortunately not available for our entire stay. Therefore, Francisco recommended The Springs Resort & Spa overlooking the Arenal Volcano; what a fabulous resort! It is centrally located to the many activities available in the area including hiking, rafting, ziplining, bird watching, horseback riding, ATV excursions, or just relaxing in the hot springs. The Springs staff was not just accommodating but very friendly and happy to share incredible stories of their beautiful country and make sure our needs were met every step of the way. The resort has several onsite restaurants that are world class. Specifically, La Ventana restaurant, was phenomenal with an incredible chef (Jason Roja), sommelier, and staff. Maikol and Armando went out of their way each day to make our dining experiences special. The menu was extraordinary, creative, and diverse to meet anyone’s palate. We enjoyed every meal and experienced many customary dishes.

Francisco, Tachiz Travel, really listened and understood our interests and goals for the trip. He and Alex developed the perfect itinerary personally design for us. Every excursion guide and driver were exceptionally knowledgeable and spent quality time explaining the local history, customs, culture, and significant landmarks. The guides were true subject matter experts sharing their knowledge and showing us amazing birds, wildlife, and topography. It was one of the best vacations we have ever had. World-class trip.

We are planning on returning to Costa Rica soon and will leave the planning once again to the incredible team Tachiz Travel Team.

Pura Vida · Costa Rica - Feb 17 - Feb 21, 2022

Traveler: Purnell J. - Local specialist: Randall Jiménez

Booking this trip was the right choice. The specialist were patient and helpful with any questions we had. It was the perfect way to celebrate a birthday. The schedule kept us busy but there were a few moments where we were able to explore on our own. Most of the guides spoke some english and most drove carefully. Only once was I ever concerned about being in the cars or transportation. Kimkim made it easy to enjoy the experience without the worry. Our lodging was great but not luxury, it fit... read more

Booking this trip was the right choice. The specialist were patient and helpful with any questions we had. It was the perfect way to celebrate a birthday. The schedule kept us busy but there were a few moments where we were able to explore on our own. Most of the guides spoke some english and most drove carefully. Only once was I ever concerned about being in the cars or transportation. Kimkim made it easy to enjoy the experience without the worry. Our lodging was great but not luxury, it fit our needs. Costa Rica was a great experience and I would definitely recommend to others.

Hotel Reviews

Hotel Arenal Country Inn

Fortuna

Overall Rating
Hotel Review

The welcome was great. The hostess and the rest of the staff were helpful and suggested ways to get around and places to eat. You get your own little villa with AC, tv, and a safe. The pool and dining hall areas were well kept and they were very environmentally focused. The mattresses were very hard.

Tips for future travelers

Take lots of pictures and enjoy your time. The place is lovely and homey.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Sleep Inn Hotel Paseo Las Damas

San José

Overall Rating
Hotel Review

The location of this hotel was perfect. Right in the middle of downtown, we were able to visit museums and take in some local life. The rooms were a bit dated and the beds hard but the staff was always nice and helpful. The second time we stayed on our way back the room was nicer and had a city view. Good experience overall

Tips for future travelers

Keep in mind that it is a 2 star. Its perfectly nice and clean but there is some dated and older fixtures there.

Location

its in the middle of everything
Cleanliness & Comfort

hard mattresses but clean overall. Older carpets and bathroom fixtures.
Staff

Authenticity & Character

good location
Activity Review

Arenal Volcano Hiking Tour & Tabacon Hot Springs

Arenal/La Fortuna

Overall Rating
Activity Review

Very well planned day. The tour was very knowledgeable despite the trails being a little longer than expected. We saw many cool animals and even learn about costa rica conservation and history of Arena/Fortuna. Going to the hot springs after was a great plan as we were tired after the hiking. We got to the hot springs when it was dark so I do wish that we could have enjoyed some of it during the day light. They had well-lit paths and the pools were lovely. The resort was so well kept and felt very luxe.

Food

Good food but it is a set menu
Transport

guides suggest local places to eat
Guides, drivers and staff

very knowledgeable and local
Quality of Experience

We had a wonderful trip organized by Olman · Costa Rica - Feb 17 - Feb 26, 2022

Traveler: Isabelle D. - Local specialist: Olman Romero

We had a wonderful trip organized by Olman, who was always there to answer any question. Olman organized beautiful hotels and great activities for us to discover the country. The highlights of our trip were our transfer to Tortugueros with Jonathan, who stopped to show us a sloth on an electric pole, and told us about the banana plantations - I'll never look at a banana the same way! White water rafting with Orlando was amazing. I recommend doing a night walk as well, you get to see sleeping... read more

We had a wonderful trip organized by Olman, who was always there to answer any question. Olman organized beautiful hotels and great activities for us to discover the country. The highlights of our trip were our transfer to Tortugueros with Jonathan, who stopped to show us a sloth on an electric pole, and told us about the banana plantations - I'll never look at a banana the same way! White water rafting with Orlando was amazing. I recommend doing a night walk as well, you get to see sleeping and nocturnal animals, for example a scorpion that shines in black light. In Manuel Antonio, we saw a mother and baby humpback whale on the catamaran tour. The fresh tropical fruit is so tasty! It was a wonderful trip, I highly recommend booking here!

Olman Romero profile photo
Olman Romero, local specialist, responded to this review:

Hola Isabelle,

Thanks for your review.
We are all so happy to know your family had a wonderful try in Costa Rica!

I see you have enjoyed a lot your trip, thanks a lot for your recommendations, let's hope this was not the last time visiting the tropics!

Pura Vida,
Olman

Diego did an amazing job arranging a babymoon... · Costa Rica - Feb 15 - Feb 24, 2022

Traveler: Maaz K. - Local specialist: Diego Rivera

Diego did an amazing job arranging a babymoon vacation to Costa Rica for us. Everything went seamlessly and all transfers/tours were on time. Would recommend highly!! read more

Diego did an amazing job arranging a babymoon vacation to Costa Rica for us. Everything went seamlessly and all transfers/tours were on time. Would recommend highly!!

Hotel Review

Gran Hotel Costa Rica

San José

Overall Rating
Location

Cleanliness & Comfort

Staff

Authenticity & Character

Diego Rivera profile photo
Diego Rivera, local specialist, responded to this review:

Hello Maaz. Thank you very much for letting me be part of this amazing trip. It was a great pleasure to organize your babymoon. I hope you can come back to Costa Rica soon.

Olman went beyond the scope of his duties to ... · Costa Rica - Feb 7 - Feb 21, 2022

Traveler: Marci R. - Local specialist: Olman Romero

Olman went beyond the scope of his duties to help us have the best trip possible. Also, so responsive and friendly. You can tell that he really enjoys helping people and wants the best for you. He also checked in on us during the trip which I've never experienced with any other agency. read more

Olman went beyond the scope of his duties to help us have the best trip possible. Also, so responsive and friendly. You can tell that he really enjoys helping people and wants the best for you. He also checked in on us during the trip which I've never experienced with any other agency.

Hotel Review

Tifakara Boutique Hotel & Birding Oasis

Fortuna

Overall Rating
Hotel Review

We loved everything about this place, especially Fernando and Daniella and the kitchen staff. It was quaint, clean, had a lovely little night tour where we saw a ton of frogs (including the poison dart frog), nice breakfast, outdoor shower which was covered so no debris was in there. Saw birds and monkeys outside our room. Walked up the street to the waterfall attraction. Our favorite spot out of the 4 places we stayed in and would definitely go back.

Tips for future travelers

Don't think twice about this place. It's a must-stay kinda place.

Location

Walking distance to waterfall. Free night time tour on premises.
Cleanliness & Comfort

Felt like new
Staff

The sweetest staff we met over our 2 weeks in the country.
Authenticity & Character

Authentic food, local decor, locals working there.
Activity Review

Arenal 1968 Hike & Visit to Ecotermales Hot Springs

Arenal/La Fortuna

Overall Rating
Activity Review

On time, friendly tour guide.

Food

Buffet
Transport

Flexible to our schedule
Guides, drivers and staff

Friendly
Quality of Experience

Ease, accomodating tourguide - we wanted to leave earlier and they made arrangements,
Olman Romero profile photo
Olman Romero, local specialist, responded to this review:

Hello Marci,

Thanks for your excellent review.
I am so happy to know you had a great time in our country.

I hope this is not going to be your last time in Costa Rica.

Pura Vida,
Olman

Week in La Fortuna, Costa Rica · Costa Rica - Feb 10 - Feb 16, 2022

Traveler: Katie W. - Local specialist: Yenyi Fu

We had a *wonderful* time in Costa Rica- many thanks to Yenyi!

Yenyi helped us curate an itinerary that fit our travel style, adventure level, and budget. We felt supported and equipped with all the necessary resources every step of the way (confidence in every transfer ride, guidance on tipping expectations, a clear list of country entry requirements- nothing was missed!).

We loved our self-guided tour of La Fortuna Waterfall alongside our own independent exploration of downtown La... read more

We had a *wonderful* time in Costa Rica- many thanks to Yenyi!

Yenyi helped us curate an itinerary that fit our travel style, adventure level, and budget. We felt supported and equipped with all the necessary resources every step of the way (confidence in every transfer ride, guidance on tipping expectations, a clear list of country entry requirements- nothing was missed!).

We loved our self-guided tour of La Fortuna Waterfall alongside our own independent exploration of downtown La Fortuna. Our tour guides on the Sloth Tour, Hanging Bridges Tour, and Volcano Tour were wonderfully passionate and knowledgeable. And even though it was a small group, we really enjoyed getting to know the culinary instructor and one other tourist who joined the local cooking class. But our favorite had to be the evening pass and dinner reservation at Tabacon Thermal Resort!

Can't wait to come back! Thank you, Yenyi!

Hotel Review

Arenal Paraiso Resort & Spa

Fortuna

Overall Rating
Hotel Review

This hotel has an unbeatable view of the volcano and a few nice pools to lounge in on lazy days. Staff was incredibly friendly and accommodating. And the breakfast buffet will fill you up for a day of activity. The location is also great- no more than a 15 minute drive from most activities. Room quality, food and drink quality, and poolside amenities do not have quite the same level of "wow" factor. So this hotel is a great "home base" for travelers hoping to get out and explore every day, but perhaps might not be a top choice for a resort-only stay.

Value

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Review

Arenal Volcano Hiking Tour & Tabacon Hot Springs & Dinner

Arenal/La Fortuna

Overall Rating
Value

Food

Transport

Guides, drivers and staff

Quality of Experience

Pura Vida Trip Planned by Olman · Costa Rica - Feb 11 - Feb 17, 2022

Traveler: Merlita G. - Local specialist: Olman Romero

My husband and I enjoyed our trip to Costa Rica very much! We originally scheduled the trip pre-covid and were able to reschedule the trip with Olman when we were ready. Olman was kind, patience and accommodating. His guidance and recommendations were exactly what we were looking for. Thanks Olman! When we plan on another trip to Costa Rica, we will definitely be working with Olman again. read more

My husband and I enjoyed our trip to Costa Rica very much! We originally scheduled the trip pre-covid and were able to reschedule the trip with Olman when we were ready. Olman was kind, patience and accommodating. His guidance and recommendations were exactly what we were looking for. Thanks Olman! When we plan on another trip to Costa Rica, we will definitely be working with Olman again.

Hotel Review

Tabacón Thermal Resort & Spa

Fortuna

Overall Rating
Hotel Review

The Tabacon resort and spa was the perfect escape for my husband and I. We enjoyed our luxurious suite, spa and thermal hot springs.

Tips for future travelers

No

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Review

Zip Lining - Hanging Bridges & Aerial Tram

Arenal/La Fortuna

Overall Rating
Activity Review

This was such an amazing experience. We had Ray as our guide and he was such a cool guy with an eye and ear for all things in the jungle. He showed us a lot of wild life and made the hike interesting and fun. The hanging bridges were really cool and the zip lining adventure was a heart-racing, memorable experience. My favorite one was the second to the last zip line which was 1/2 a mile long with beautiful views of the landscape and lake. Highly recommend!

Transport

Guides, drivers and staff

Quality of Experience

Olman Romero profile photo
Olman Romero, local specialist, responded to this review:

Hello Merlita,

Thanks for your kinds words.

I am so happy to read Roos and you had a great time in Costa Rica.
You waited many months to discover our country, let's hope this was not the last time visiting us.

Pura Vida!
Olman

Adriana was there for my family whenever we n... · Costa Rica - Feb 13 - Feb 20, 2022

Traveler: Joanna L. - Local specialist: Adriana Prado

Adriana was there for my family whenever we needed advise or a change in our schedule. We had a great time read more

Adriana was there for my family whenever we needed advise or a change in our schedule. We had a great time

Hotel Review

Hotel San Bada Resort & Spa

Manuel Antonio

Overall Rating
Hotel Review

A little shabby but right next to the Manuel Antonio National Park which made it ideal for a family with a toddler. And plenty of good inexpensive restaurants all around. The 6th floor bar overlooks the ocean and the sunsets are amazing

Location

The hotel is steps away from the entrance to the Manu Antonio State Park
Cleanliness & Comfort

Staff

Authenticity & Character

No high chair for a baby in the restaurant. The children’s pool was not filled and the food in the Congo Room restaurant is mediocre. Fortunately there are many good restaurants ear but.
Adriana Prado profile photo
Adriana Prado, local specialist, responded to this review:

Hello Joanna,

Thank you for your comments about your trip. I am happy to know you and your family enjoyed your time in Costa Rica and I will be glad to assist you again if you decide to visit us in the future. :)
Sunny regards,
Adriana

Clint

Our Costa Rica experience was amazing · Costa Rica - Feb 3 - Feb 13, 2022

Traveler: Clint W. - Local specialist: Christopher Murillo

Our Costa Rica experience was amazing and I thank Kimkim in assisting us with our journey. The transportation was great with wonderful drivers. The accommodations were very nice and comfortable. We did have bad experience with one hotel. I'm not totally faulting Kimkim. It was a mis communication between parties. We didn't stay at our arranged hotel and found another one on our own. The main thing I would like to see in the future is a breakdown of the expenses. Didn't see one even after... read more

Our Costa Rica experience was amazing and I thank Kimkim in assisting us with our journey. The transportation was great with wonderful drivers. The accommodations were very nice and comfortable. We did have bad experience with one hotel. I'm not totally faulting Kimkim. It was a mis communication between parties. We didn't stay at our arranged hotel and found another one on our own. The main thing I would like to see in the future is a breakdown of the expenses. Didn't see one even after requesting it. Even with the issue we would use Kimkim again.

Hotel Review

Hotel Heliconia

Monteverde Costa Rica

Overall Rating
Hotel Review

Excellent friendly comfortable great views!

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Reviews

Monteverde - Hanging Bridges Guided Hike & Zip-lining tour

Monteverde

Overall Rating
Guides, drivers and staff

Quality of Experience

Monteverde - Hanging Bridges Guided Hike & Zip-lining tour

Monteverde

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

15 Day Costa Rica Trip · Costa Rica - Jan 3 - Jan 17, 2022

Traveler: Al G. - Local specialist: Adriana Prado

Our driver Roy was outstanding, knowledgeable about the areas visited, very good driver, spoke English and Spanish well, and friendly. One of the big things that stood out for me was how friendly the people of Costa Rica are. All of hotels that we stayed at were unique and very nice. The hotels that really stood out were Jardin del Eden Boutique Hotel in Tamarindo, Hotel Arenal Springs Resort and Spa in Arenal/Fortuna, and El Establo Mountain Hotel in Monteverde. All of the excursions... read more

Our driver Roy was outstanding, knowledgeable about the areas visited, very good driver, spoke English and Spanish well, and friendly. One of the big things that stood out for me was how friendly the people of Costa Rica are. All of hotels that we stayed at were unique and very nice. The hotels that really stood out were Jardin del Eden Boutique Hotel in Tamarindo, Hotel Arenal Springs Resort and Spa in Arenal/Fortuna, and El Establo Mountain Hotel in Monteverde. All of the excursions were great. Our favorite areas visited were Tamarindo, Arenal/La Fortuna and Monteverde.

We enjoyed the entire trip and will return again soon.

Hotel Reviews

Jardin del Eden Boutique Hotel

Tamarindo

Overall Rating
Hotel Review

Very nice hotel and staff. Great location and facilities.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Hotel Arenal Springs Resort & Spa

Fortuna

Overall Rating
Location

Cleanliness & Comfort

Staff

Authenticity & Character

Adriana Prado profile photo
Adriana Prado, local specialist, responded to this review:

Hello Al,

Thank you for your nice comments about your experience in Costa Rica. I am happy to know all the services we organized for you fullfield your expectations, I hope you come back in the future and I will be happy to assist you with a new adventure. :)
Sunny regards,
Adriana

Joyce

Loved it! The whole experience was so seamles... · Costa Rica - Feb 3 - Feb 7, 2022

Traveler: Joyce C. - Local specialist: Charlotte Törnqvist

Loved it! The whole experience was so seamless from the planning and booking stage to actually being there. All the tour guides were wonderful too.

Charlotte Törnqvist profile photo
Charlotte Törnqvist, local specialist, responded to this review:

Hi Joyce, I am so glad to hear you had a terrific time. You're always welcome back!

Charlotte

Sabrina

Great time in Guanacaste! · Costa Rica - Feb 2 - Feb 9, 2022

Traveler: Sabrina S. - Local specialist: Brittany McNamara

Brittany helped us to plan a great trip to Costa Rica! My friend lives there, but we wanted to make the trip extra special by going on some tours together. We were particularly impressed with our green turtle nesting tour and riverboat and rum experience. The guide (I didn't catch his name) for our turtle nesting tour was very knowledgeable and helped us to spot over 10 turtles! He also helped us to arrange a taxi after the tour.

Our Riverboat and Rum Experience at Hacienda Viejo was... read more

Brittany helped us to plan a great trip to Costa Rica! My friend lives there, but we wanted to make the trip extra special by going on some tours together. We were particularly impressed with our green turtle nesting tour and riverboat and rum experience. The guide (I didn't catch his name) for our turtle nesting tour was very knowledgeable and helped us to spot over 10 turtles! He also helped us to arrange a taxi after the tour.

Our Riverboat and Rum Experience at Hacienda Viejo was extraordinary. Brittany was able to get us last-minute transportation to the hacienda when something came up which was very helpful! Our guide, Minor picked us up and drove us to the Hacienda. Along the way, he pointed out various flora and fauna, and talked about the pura vida way of life. He was not only very knowledgeable but personable as well. It ended up being a private tour and we got to know Minor very well. The grounds of the Hacienda were well kept and all the staff were friendly. After a quick stop for fresh juice and fruit, we made our way to the river. This again was private and there was only one other boat on the river at the same time. We saw various types of birds, monkeys, bats, and crocodiles with the help of Minor.

We then went back to the Hacienda for a delicious and traditional Costa Rican lunch. After it was time for our Rum experience with Roberto, the Rummelier. He was very knowledgeable about the distillery process, and we got to sample sugar cane juice as well as rum. At the end, you can infuse your own rum with a variety of spices or fruits. If you like your infusion, you can infuse a bottle and buy it to bring home. They even create a special label for your bottle to include a name and the date, a nice personal touch.

Overall we were very impressed by our trip and Brittany's responsiveness. We definitely would recommend Minor as your guide for the river cruise. Can't wait to go back!

Activity Reviews

Nighttime Pacific Green Turtle Nesting Experience

Costa Rica

Overall Rating
Activity Review

Our guide was very knowledgeable and friendly. He helped us to find a taxi for the way back which was really great. We saw lots of turtles!

Transport

Air Conditioned
Guides, drivers and staff

Our guide was knowledgeable!
Quality of Experience

Seeing the turtles!

Wetlands Boat Ride and Rum Tasting at Hacienda El Viejo

Costa Rica

Overall Rating
Activity Review

This was our favorite experience of our trip. Our guide Minor was amazing, very knowledgeable as well as personable. He was able to point out all the wildlife and give us information about the ecosystem and interactions of the flora and fauna. The food at Hacienda was fresh and delicious. Before going to the river you can stop for fruit, coffee or juice. The lunch was great as well. All the staff was friendly. The rum experience was also great with Roberto. He was very knowledgeable and friendly. You get to see the process from the sugarcane, to the barrel. You can then infuse your own rum with a variety of spices and fruits. If you like your infusion you can even buy a small bottle to bring home with a personalized label. The Hacienda grounds were clean and beautiful.

Transport

Air-conditioned, comfortable van, No issues with picking us up.
Guides, drivers and staff

Our guide Minor was the best! So knowledgeable, kind, and funny. He went out of his way to make our time great!
Quality of Experience

Beautiful grounds, great guides, and staff, able to see wildlife, private, luxurious
Brittany McNamara profile photo
Brittany McNamara, kimkim staff, responded to this review:

Hi Sabrina,
Thank you for sharing such great details of your experience in Costa Rica! I'm so glad to hear you enjoyed all of your tours, and happy we were able to secure the transportation for you at the last minute. I hope we can plan another trip to Costa Rica for you in the future!
-Brittany

Photography in Costa Rica · Costa Rica - Feb 1 - Feb 8, 2022

Traveler: Marilyn M. - Local specialist: Olman Romero

Overall this was a very good trip. Two of the three hotels were extraordinary with excellent meals and service. Costa Rican people are very friendly and helpful. Our only disappointment was that wildlife viewing was very difficult to get good photos. We took several nature tours and all offered much of the same with little chance of capturing good photographs. Tour guides were very knowledgeable and group size was small. There were many good restaurants in every place we visited. We... read more

Overall this was a very good trip. Two of the three hotels were extraordinary with excellent meals and service. Costa Rican people are very friendly and helpful. Our only disappointment was that wildlife viewing was very difficult to get good photos. We took several nature tours and all offered much of the same with little chance of capturing good photographs. Tour guides were very knowledgeable and group size was small. There were many good restaurants in every place we visited. We had no interaction with our local specialist Olman during the week. The schedule he planned for us went very smoothly and almost all the local contacts and transportation services were punctual.

Hotel Review

Tabacón Thermal Resort & Spa

Fortuna

Overall Rating
Location

Too far from La Fortuna
Cleanliness & Comfort

Staff

Activity Review

Guided Hike in Arenal Volcano Park 1968

Arenal/La Fortuna

Overall Rating
Activity Review

Great views of volcano and interesting geology. Slightly difficult hike but very enjoyable. Guide was very knowledgeable and attentive.

Transport

Guides, drivers and staff

Amazing Costa Rican Trip! Pura Vida!! · Costa Rica - Feb 1 - Feb 7, 2022

Traveler: Seth G. - Local specialist: Adriana Prado

Amazing Costa Rican Trip!

Adriana helps us setup a perfect trip for us! Adventure/Travel/Relaxation

Thank you!! read more

Amazing Costa Rican Trip!

Adriana helps us setup a perfect trip for us! Adventure/Travel/Relaxation

Thank you!!

Hotel Review

Tabacón Thermal Resort & Spa

Fortuna

Overall Rating
Hotel Review

Great place to stay and enjoy your beautiful surroundings and hot springs. Recommend going to the pool bar and have Douglas make your drinks and have great conversation. Pura Vida

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Adriana Prado profile photo
Adriana Prado, local specialist, responded to this review:

Hello Seth,

Thank you for your comments, I am very happy to know that you enjoyed the Costa Rica experience we organized for you. It was my pleasure to help you and I hope you come back to visit us in the future for a new adventure. :)
Sunny regards,
Adriana

Davis

We were taking our son on a birthday trip to celebrate becoming a teenager! · Costa Rica - Jan 26 - Jan 29, 2022

Traveler: Davis L. - Local specialist: Charlotte Törnqvist

Originally we booked a trip to Peru to visit Machu Picchu and do some other excursions while there that he would enjoy. Joanna put together an amazing trip plan for us! Unfortunately about 5 days prior to departure Johanna notified us that the town below Machu Picchu suffered a horrible mud slide which closed it down. We shopped other travel coordinators and no one could beat the prices. Johanna was great but unfortunately we had to pivot quickly. Costa Rica here we come...got in... read more

Originally we booked a trip to Peru to visit Machu Picchu and do some other excursions while there that he would enjoy. Joanna put together an amazing trip plan for us! Unfortunately about 5 days prior to departure Johanna notified us that the town below Machu Picchu suffered a horrible mud slide which closed it down. We shopped other travel coordinators and no one could beat the prices. Johanna was great but unfortunately we had to pivot quickly. Costa Rica here we come...got in contact with Charlotte who helped us outline an amazing trip to Costa Rica. Charlotte was so attentive to our needs and timing. She put together a great trip and found a fabulous local private driver. La Fortuna is such an beautiful place to visit and Charlotte booked some great adventures for us including Private ATV trip, Zip Line, Spa visit with a hot spring right off of the active volcano Arenal and a hike along the base of Arenal with a very knowledgeable guide. Great service and follow up. We will use them again and again especially when visiting new destinations! Costa Rica is now one of our new favorite places to visit.

Charlotte Törnqvist profile photo
Charlotte Törnqvist, local specialist, responded to this review:

Hi Davis, and thank you for the review! It was fun to work with you, and to make this last-minute trip happen.
There is so much more for you to see and do here in Costa Rica, so I hope to get to plan another trip for you in a near future. :-D

Charlotte

Amazing service. Would definitely use again f... · Costa Rica - Dec 24 - Jan 2, 2022

Traveler: Jiten P. - Local specialist: Adriana Prado

Amazing service. Would definitely use again for future travel plans. From the first time I connected with Adriana, she was very helpful and answered all my questions. After making a truly memorable trip plan, she was available for any further questions. Highly recommend! read more

Amazing service. Would definitely use again for future travel plans. From the first time I connected with Adriana, she was very helpful and answered all my questions. After making a truly memorable trip plan, she was available for any further questions. Highly recommend!

Hotel Review

Nayara Hotel Spa and Gardens

Fortuna

Overall Rating
Hotel Review

Unique experience with unparalleled service.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Review

Monteverde Hanging Bridges + Zip Lining

Monteverde

Overall Rating
Activity Review

Awesome views and experience. Get to really experience Costa Rica with this excursion

Transport

Guides, drivers and staff

Quality of Experience

Adriana Prado profile photo
Adriana Prado, local specialist, responded to this review:

Hello Jiten,

Thank you for your nice comments about your experience in Costa Rica, I am happy to know you enjoyed our country and our services. I hope you visit us in the future and I will be happy to assist you again. :)
Sunny regards,
Adriana

Everything was truly great. Only issue we had... · Costa Rica - Jan 23 - Jan 30, 2022

Traveler: Jeff S. - Local specialist: Olman Romero

Everything was truly great. Only issue we had was the reservation for the ride back to the airport. Our car came at 8AM when it probably should have come at 10. We were sitting at the airport for 5 hours.

Olman Romero profile photo
Olman Romero, local specialist, responded to this review:

Hello Jeff,

Thanks for your nice review, I am happy to know your family had a great experience in Costa Rica.
Concerning the transfer back to San Jose, our intention was you would not have delays on your way back to San Jose, many times people spend 5 hours getting from Manuel Antonio to the airport because of traffic delays, we did not want you to miss your international flight, so I hope it was not inconvenient at the end.

Thanks for trusting in us.

Pura Vida!
Olman

Divya

Good Experience, Good Service, but not necessarily great or excellent · Costa Rica - Jan 24 - Jan 31, 2022

Traveler: Divya J. - Local specialist: Brittany McNamara

Normally I book trips myself, but this was our first time using a travel agent, and we had a fun week in Costa Rica. It is a beautiful country with lots to do and see. If anything, I wish that we had more time there. Brittany, our agent, was always friendly and reasonably responsible. She listened to our needs throughout the process. Most of the trip reservations ran smoothly. The only hiccup we had was on the first night. We arrived at 2 am from our flight, super tired. When we came to the... read more

Normally I book trips myself, but this was our first time using a travel agent, and we had a fun week in Costa Rica. It is a beautiful country with lots to do and see. If anything, I wish that we had more time there. Brittany, our agent, was always friendly and reasonably responsible. She listened to our needs throughout the process. Most of the trip reservations ran smoothly. The only hiccup we had was on the first night. We arrived at 2 am from our flight, super tired. When we came to the hotel, they could not find the reservation that KimKim booked through Expedia. They even tried calling Expedia and trying to find it but couldn't find anything. KimKim didn't give me any relevant info to find the reservation besides the unsuccessful confirmation number, and we couldn't get in touch with them since it was the night. Eventually, we had to end up paying for a night directly with the hotel at the counter (which was at a cheaper price than the KimKim booking). KimKim refunded their booking fee. In general, the agents were available to respond within 15-30 minutes of when we had a question or situation.

Besides this booking hiccup, all the other bookings ran smoothly. Everyone that KimKim booked us with were great companies and excellent service. We especially enjoyed Sky Adventures ziplining at Monteverde and the Catamaran Adventure with Tuscanes Tours in Manuel Antonio. Also, the shuttles that they booked us with RideCR between the different locations were always on time and very professional, which I very much appreciated. One note about the transfers, I feel that there could have been more attention to detail by Brittany for when the shuttle times were and when the hotel check-in/check-out were. There were multiple times when the two did not align and so we found ourselves having to figure out what to do in the interim time. Another way to work with this issue would have been to call the hotels for us in advance and let them know of these transportation timings.

One thing that I would have wished for is a breakdown of the costs for lodging and activities. As college students, we were hoping to keep the budget as low as possible. As such, Brittany kept some large blocks of time in the day free to do self-exploration so we didn't have to pay additional upfront costs. On the itinerary, she provided suggestions of what to do, but the transport and entrance fee to those activities were not included. If I had a cost breakdown, I could better understand where to spend and where to splurge. It is also possible that I could have found cheaper rates than the agent if I looked myself. It seems like most of the bookings were done through Expedia, at least for the hotels, which may or may not have been the cheapest rates.

Overall, we had a good experience, but not necessarily a great or excellent one based on the above factors. I appreciated that Brittany was able to connect us with the local companies, but now that we know the good companies to book with, I would book a trip by myself in the future.

Hotel Review

La Fortuna Downtown Boutique Hotel

La Fortuna San Carlos

Overall Rating
Hotel Review

Good, no-frills hotel. Good front desk service. I like that all the rooms face the pool. Breakfast in the morning was tasty. The location was great to be able to walk around town or get to La Arenal and the Hot Springs.

Value

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Review

Catamaran Adventure from Manuel Antonio with Snorkeling & Meal

Manuel Antonio

Overall Rating
Activity Review

Staff was very attentive. We love boats so this was a really fun ride. It was great to interact with the other people on the boat as well. Had great food and drinks.

Value

Food

Transport

Guides, drivers and staff

Quality of Experience

Anna

Costa Rica by Charlotte · Costa Rica - Dec 27 - Jan 12, 2022

Traveler: Anna A. - Local specialist: Charlotte Törnqvist

We have made a rather last minute decision to visit Costa Rica for our very first trip together with Anna. Having had difficulties with arranging a car rental we decided to look for some support with our arrangements. At this point Anna popped into Kimkim and ask for assistance. Charlotte did not only came up with a positive offer for the rental but gave us advise for our entire trip plan inclusive of hotels, activities, insurance, etc. We found the Kimkim platform very user friendly and... read more

We have made a rather last minute decision to visit Costa Rica for our very first trip together with Anna. Having had difficulties with arranging a car rental we decided to look for some support with our arrangements. At this point Anna popped into Kimkim and ask for assistance. Charlotte did not only came up with a positive offer for the rental but gave us advise for our entire trip plan inclusive of hotels, activities, insurance, etc. We found the Kimkim platform very user friendly and easy to understand. Frankly we did not really hesitate for a moment weather to accepts Charlotte's offer as it gave us a the structure and the security for 16 days we just needed to feel comfortable. Not going into details we just really liked all our destinations, hotels so we were convinced enough to reach out to our suggested hidden spots in between the cities. Credit goes to Kimkim and Charlotte who by the way was all our way long available for questions or just a kind follow up. Traveling to different exotic destinations we would definitely be looking for a Kimkim representative to guide us with good recommendations !

PS : If you get the chance to visit the Pacific Coast, dont miss Playa Ventanas next to Uvita !

Hotel Review

Azania Bungalows

Puerto Viejo de Talamanca

Overall Rating
Hotel Review

our favorite

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Review

Arrive and Transfer to Hotel

Costa Rica

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Charlotte Törnqvist profile photo
Charlotte Törnqvist, local specialist, responded to this review:

Hi Anna and Maci,
Thank you so much for your positive feedback. I am so glad you had a wonderful trip, and we hope you'll come back soon!
Charlotte

A well planned trip · Costa Rica - Jan 10 - Jan 19, 2022

Traveler: Shiraz K. - Local specialist: Diego Rivera

Diego helped us plan the trip. He made suggestions about the itinerary and helped us select suitable hotels etc in accordance with our budget.
Our trip included most of the key parks, waterfalls, hot springs, and other must-see venues. We even ventured on a Zipline which was fun.
There was one excursion, the Volcano walk, which turned out to be very difficult for us (senior citizens). The walk was considered a "leisurely" walk but instead, it was a very difficult climb on a relatively steep... read more

Diego helped us plan the trip. He made suggestions about the itinerary and helped us select suitable hotels etc in accordance with our budget.
Our trip included most of the key parks, waterfalls, hot springs, and other must-see venues. We even ventured on a Zipline which was fun.
There was one excursion, the Volcano walk, which turned out to be very difficult for us (senior citizens). The walk was considered a "leisurely" walk but instead, it was a very difficult climb on a relatively steep grade. I would not recommend this tour for seniors.
Diego was very responsive to our inquiries which were promptly answered.
So thank you, Diego. You streamlined the trip for us and it was an enjoyable journey.
Costa Rica is a beautiful country, well worth a visit.

Hotel Review

Hotel Los Lagos Spa & Resort

Fortuna

Overall Rating
Hotel Review

We stayed here for 3 nights. What we loved was that the hotel had hot springs. So after a day of walking and sightseeing, the hot springs were great for relaxing. The hotel dining room was spacious and the food and service were excellent. The only reservation is that the hotel facilities are on a hill and it is necessary to use a shuttle if your room is up the hill. While the shuttle was available most of the time, it was necessary to wait for the shuttle.

Location

The ambiance was great
Cleanliness & Comfort

Staff

Very responsive staff. Always happy to help
Authenticity & Character

Activity Review

Transfer San José to Arenal with guided visit to La Paz Waterfall Gardens.

Costa Rica

Overall Rating
Activity Review

The transfer was picturesque and La Paz was an interesting stop. The waterfalls were magnificient. The collection of animals reminded me of a zoo, but in reality La Paz was the only place where we saw the larger animals. We did see many butterflies and other insects as well and the gardens are a real treat.

Transport

Guides, drivers and staff

Quality of Experience

Diego Rivera profile photo
Diego Rivera, local specialist, responded to this review:

Hello Shiraz. Thank you very much for your feedback. I'm very happy you enjoyed the entire trip and had a wonderful time. I hope you can come back in the future. PURA VIDA!!

Ann

Great vacation in Costa Rica · Costa Rica - Dec 29 - Jan 6, 2022

Traveler: Ann S. - Local specialist: Brittany McNamara

Brittany and the Kim Kim team put together a fantastic 9 day trip for me and my son over the New Year holiday with very short notice and reasonably priced. Our accommodations in La Fortunate, Monteverde and Manuel Antonio were beautiful and luxurious. Twice we opted to hang out in our room just to enjoy the beautiful views.

Brittany had set up multiple excursions and guided tours at each of the three destinations. The activities like the sky walk, kayaking and snorkeling were so much fun. We... read more

Brittany and the Kim Kim team put together a fantastic 9 day trip for me and my son over the New Year holiday with very short notice and reasonably priced. Our accommodations in La Fortunate, Monteverde and Manuel Antonio were beautiful and luxurious. Twice we opted to hang out in our room just to enjoy the beautiful views.

Brittany had set up multiple excursions and guided tours at each of the three destinations. The activities like the sky walk, kayaking and snorkeling were so much fun. We really loved everyone of them. The guides on our tours through the rainforest of various parks and on the ocean were so professional and the experience was very educational as well as entertaining. We got a ton of great wildlife photos.

Our entire experience with Kim Kim has been the best and we will definitely use their services in the future. We highly recommend them and we are very picky vacationers.

Thank you Brittany and your team.

Sincerely,

Ann

Hotel Reviews

Casa Luna Hotel & Spa

La Fortuna

Overall Rating
Hotel Review

A wonderful hotel. We loved the trail along the river. The food was delicious. Everyone was so nice and friendly. Thank you for a great stay.

Tips for future travelers

Enjoy your stay. Be adventurous and hike up to La Fortunate waterfall.

Value

Location

Cleanliness & Comfort

Staff

Very kind and friendly
Authenticity & Character

Beautiful accommodations.

Hotel Costa Verde

Manuel Antonio

Overall Rating
Hotel Review

So beautiful. Monkeys everywhere. We just enjoyed watching the view , hanging out at the pool and sipping a cocktail. Easy walk to the beach.

Value

Location

Cleanliness & Comfort

Staff

Authenticity & Character

El Establo Mountain Hotel

Monteverde Costa Rica

Overall Rating
Hotel Review

Beautiful views. Another hotel we enjoyed just hanging out in our room watching the views and animals. The restaurant was delicious.

Value

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Reviews

Rio Celeste Day Trip

Arenal/La Fortuna

Overall Rating
Activity Review

Great guid.

Value

Food

Transport

Guides, drivers and staff

Quality of Experience

Sky Tram, Sky Trek & Sky Walk & Meal

Arenal/La Fortuna

Overall Rating
Activity Review

Great guide. Great educational experience. The sky walk was a blast.

Value

Transport

Guides, drivers and staff

Quality of Experience

Sea Kayaking & Snorkeling at Manuel Antonio

Manuel Antonio

Overall Rating
Activity Review

We loved it. Awesome to kayak experience as well as snorkeling.

Value

Food

Transport

Guides, drivers and staff

Quality of Experience

Brittany McNamara profile photo
Brittany McNamara, kimkim staff, responded to this review:

Hi Ann,
Thank you so much for your kind words! I'm happy to hear you and your son had a blast in Costa Rica and the accommodations exceeded your expectations. It was a pleasure helping you and your family, and the kimkim team can't wait to help you plan another amazing adventure in the future!
Best,
- Brittany

La Pura Vida - a wonderful Costa Rica trip! · Costa Rica - Jan 10 - Jan 22, 2022

Traveler: Marilyn L. - Local specialist: Adriana Prado

January 2022. Our trip to Costa Rica was wonderful. Adriana, our trip planner was amazing. In planning the trip, she modified the itinerary several times to fit our specific needs and was available to answer all our questions immediately before and during the trip. She even offered to check her email after her regular hours to assure our needs were met. I never felt we were alone without help if needed.

The hotel in Arenal, the Kioro , could not have been more perfect. The view of the... read more

January 2022. Our trip to Costa Rica was wonderful. Adriana, our trip planner was amazing. In planning the trip, she modified the itinerary several times to fit our specific needs and was available to answer all our questions immediately before and during the trip. She even offered to check her email after her regular hours to assure our needs were met. I never felt we were alone without help if needed.

The hotel in Arenal, the Kioro , could not have been more perfect. The view of the volcano from the room was phenomenal. One of our most memorable moments was seeing the volcano after the clouds finally cleared. Hotel staff was extremely friendly and helpful. The dinner meal at the poolside restaurant was delicious and included many local specialties. Franklin, the tour guide for the national park hike and the La Fortuna waterfall, (and our trusted driver, Gonzalos) was entertaining, informative and helpful. He went out of his way to try to try to find sloths, making extra stops along the way. And he helped us get an item in town that we needed. The 500 steps down to the waterfall are worth the prize at the end of the journey, even though the climb back up was challenging. Take some water with you for the climb back up. A couple hours to shop in La Fortuna is all you need and a nice place to gather souvenirs (as are some of the stops the drivers make in transport - good deals). Also some good dinner choices in La Fortuna. Note: no ATMs in the hotels, so get your cash in town.

Joshua was a great guide on the Frio River in Cano Negro tour and he really knew his facts. We saw beautiful birds, such as the blue heron, the Anhinga (native to CR), Wood-stork, and Amazon Kingfisher. Turtles, and Jesus Christ green lizards – named that because the literally fly across on top of the water. Oh, and huge iguanas! Caimans were sunning on the shores all over. The big treat, though, were the monkeys. Howler monkey families everywhere and we saw an adult w/a melanin mutation, causing him to be orange. There was also a baby with the same mutation which was white. Joshua had the boat docked so we could get a closer look and we got great photos through the telescope.

Zip line tour in Monteverdi was very fun! Another memorable moment. The staff that accompanied us throughout the tour deserve 5 stars. Friendly, helpful, reassuring, professional. A bit of climbing up and down steep stairs and about a total of 2 miles of hilly trails in between the zip lines, so be aware you need to be in shape if you are an older tourist. You can do the hanging bridges without a tour guide, but another 3 miles of up and down hilly trails. So, I’d recommend stopping for lunch in between zip lines and bridges.

Manuel Antonio area was another treat. The Parador Resort was 5 star +. Again, staff very friendly and took care of your every need. Beautiful ocean views and the rainforest was right in front of the property where you could take a 1/2 mile walk. We saw Congo monkeys in the trees, white-faced howlers (cappuccinos) and sloths and macaws right on the hotel property. Breakfasts offered many choices. Eat as much fresh fish as possible if that is to your liking - mahi-mahi, red snapper, sea bass - all fabulous. Take a private birding tour if possible. Our guide, Elias, was very informed and we saw fabulous, beautiful birds up close with the telescope (a must). The tour of the Manuel Antonio National Park can be very busy and you may or may not see some of the animals you are seeking, but the park is very lush and beautiful. The beaches are clean, with beautiful white soft sand and wonderfully warm waters. Very relaxing. We had a day without any tours and enjoyed this day on the beach. Can rent chairs and umbrellas for $10 USD for the day at the public beach. (No credit cards)

Tour guides, Warner (kayaking) and Mario (Manuel Antonio National Park) went way out of their way to help us when we had an unfortunate incident. They were extremely helpful.

A huge shout-out to our drivers during our private transports: Ricardo, from San Jose to Arenal; Wilson, Arenal to Monteverdi - (a treacherous journey across the mountain); Albarro, Monteverdi to Manuel Antonio; and our driver from Manuel Antonio to San Jose made sure our check-in at the hotel was seamless before he departed. Such caring service!

The people everywhere were warm and friendly. Breakfasts included every day and lunches with almost every tour, were very convenient and tasty! I would recommend this company to any traveler going to Costa Rica and will look into using them again for our next trip. Great job!

Hotel Review

Parador Resort and Spa

Manuel Antonio

Overall Rating
Hotel Review

Great staff, perfect location, fabulous ocean views. Perfect sunsets. Great food. Fish is fresh and delicious. The rainforest in front of the hotel allows amazing opportunities to see wild life right on hotel property! Junior suites offer so much room and comfort. Several pools to choose from, clean and relaxing. 5 star.

Tips for future travelers

Take the private birding tour (at 0600 -worth it), if possible. Phenomenal birds and informative guides. And the guide will get you fabulous close up photos through the telescope. And most of the tour is right on the property!

Location

Cleanliness & Comfort

Staff

Everyone acknowledges you and goes out of their way to help.
Authenticity & Character

Tropical setting, birds and sloths on the property. Classy.
Activity Review

Caño Negro Wildlife Refuge Boat Tour

Arenal/La Fortuna

Overall Rating
Activity Review

It was amazing because we saw so much. The Jesus Christ lizard jumping over the water, the huge iguana, the howler monkeys, including those with mutations. And our guide went out of his way to dock the boat and get us to shore so we could view the monkeys up close. But, it would not have been fun if we missed these sitings 🙁. It’s a 2 hour trip each way, so makes for a long day. Lunch was included, and was very good.

Food

Authentic Costa Rican meal.
Transport

Nothing, really. It’s just a long journey to and from the river.
Guides, drivers and staff

Quality of Experience

Adriana Prado profile photo
Adriana Prado, local specialist, responded to this review:

Hello Marilyn,
Thank you for your nice pictures, comments, and your time to give us such extensive feedback on your experience in Costa Rica. I am very happy to know that the trip exceeded your expectations, that you enjoyed your time in our country with all the services we organized for you, and that you received excellent attention from all the guides and providers, making this a unique experience for you in this little Central American paradise. We hope that you will visit our country... read more

Hello Marilyn,
Thank you for your nice pictures, comments, and your time to give us such extensive feedback on your experience in Costa Rica. I am very happy to know that the trip exceeded your expectations, that you enjoyed your time in our country with all the services we organized for you, and that you received excellent attention from all the guides and providers, making this a unique experience for you in this little Central American paradise. We hope that you will visit our country again in the future and I will be delighted to help you organize a new adventure for you. :)
Kind regards from Costa Rica,
Adriana

Great Experience · Costa Rica - Dec 25 - Dec 30, 2021

Traveler: Nevin V. - Local specialist: Christopher Murillo

We had a great experience touring Costa Rica. Chris and Randall was very organized and planned our trip really well. They were very responsive . I will definitely recommend working with Chris and Randall if you are planning a trip to Costa Rica.

Christopher Murillo profile photo
Christopher Murillo, local specialist, responded to this review:

Thanks for the great review Nevin, it was a pleasure working with you.

Helpful and responsive every step of the way · Costa Rica - Dec 18 - Dec 26, 2021

Traveler: Glen G. - Local specialist: Yenyi Fu

Yenyi was helpful and responsive every step of the way during trip planning, rescheduling twice because of Covid cancellations, and when we were finally in Costa Rica. When we had an issue in-country with one of the scheduled tours, Yenyi was on it immediately once contacted, helping to resolve things and get us on our way. My family loved every part of the trip. I highly recommend Yenyi and kimkim.

Yenyi Fu profile photo
Yenyi Fu, kimkim staff, responded to this review:

Thankyou Glen for the great review, and I am happy to have been able to help your family finally visit Costa Rica.

Hope you will travel with kimkim again in the future!

Best,
Yenyi

Costa Rica jungle and beach trip-excellent · Costa Rica - Jan 6 - Jan 12, 2022

Traveler: Maura G. - Local specialist: Diego Rivera

Planning a trip to Costa Rica on my own was confusing and frustrating. There are so many amazing places and I didn't know where to start. I found kimkim online and gave it a shot. I was very pleased with the response I got. Diego was attentive and listened to my requests. It was easy, I told him what I wanted to do and he made it happen. I didn't need to manage anything and I didn't have to at all. He booked transportation, lodging, and excursions for me. All of the planning was flawless. We... read more

Planning a trip to Costa Rica on my own was confusing and frustrating. There are so many amazing places and I didn't know where to start. I found kimkim online and gave it a shot. I was very pleased with the response I got. Diego was attentive and listened to my requests. It was easy, I told him what I wanted to do and he made it happen. I didn't need to manage anything and I didn't have to at all. He booked transportation, lodging, and excursions for me. All of the planning was flawless. We were picked up at the airport on time and had a pleasant ride to the first resort, the Hotel Hacienda Guachipelin. It was a beautiful resort with delicious food. All of the excursions were done right at the activity center on the property. Johnny took us on a hike in the national park where we saw monkeys and geothermic anomalies. The zip lining was exciting and well organized. The guides made it so enjoyable. They were fun and personable. Horse back riding and tubing was so fun! Canyoning is something I never thought I'd do. So glad Diego booked it.
We were transported to Tamarindo beach in an air conditioned van. The drivers were very cautious and we felt very safe. We stayed at the Dira resort. The pools and beach are beautiful. Diego booked us a catamaran sunset cruise with Marlin Del Rey company. The guide, David, was engaging and the cruise was 5 hours long. It was excellent.
I was impressed with kimkim and Diego. I have recommended their services to others and I will use them again.

Hotel Review

Hacienda Guachipelin Volcano Ranch Hotel & Hot Springs

Liberia

Overall Rating
Hotel Review

This is jungle resort at the base of the national park that sits on over 3,000 acres. It's a working rach and farm. It also hosts the adventure center on the grounds, which is super convenient. The food is delicious. The only downside is that every restaurant has the same exact menu for lunch and dinner. We did all of the excursions offered and we hiked to all the waterfalls. We loved our trip! The best adventure for us was tubing. The staff is friendly, the rooms are nice and clean, the views are beautiful. I would definitely stay here again.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Review

Canyoning at Victoria Waterfall

Rincon de la Vieja

Overall Rating
Activity Review

Very unique experience. I would combine this adventure with something else that day.

Transport

Guides, drivers and staff

Quality of Experience

Diego Rivera profile photo
Diego Rivera, local specialist, responded to this review:

Thank you very much for your feedback Maura. I'm very happy to know you had a great time in Costa Rica, it was a great pleasure helping you with your vacation. I hope you can come soon and visit more destinations. PURA VIDA :-)

Charlotte did an amazing job working with our... · Costa Rica - Jan 13 - Jan 17, 2022

Traveler: Felicia M. - Local specialist: Charlotte Törnqvist

Charlotte did an amazing job working with our group to plan a wonderful trip to Costa Rica. We were able to do all the adventures we planned without missing a beat. She took the guess work out of everything and having a personal driver was the best. Andres was an excellent driver and companion on our trip.

Will definitely be using KimKim in the future for other vacations. read more

Charlotte did an amazing job working with our group to plan a wonderful trip to Costa Rica. We were able to do all the adventures we planned without missing a beat. She took the guess work out of everything and having a personal driver was the best. Andres was an excellent driver and companion on our trip.

Will definitely be using KimKim in the future for other vacations.

Hotel Review

Studio Hotel

San José

Overall Rating
Hotel Review

The hotel was nice and about 20 mins from the airport. The breakfast was good and the hotel is very close to many places to eat that are within walking distance.

Tips for future travelers

Clean and quite hotel. I enjoyed the local artwork that was displayed throughout the hotel.

Location

20 mins from the airport.
Cleanliness & Comfort

Staff

Authenticity & Character

The local artwork.
Activity Review

ATV Tour

Arenal/La Fortuna

Overall Rating
Activity Review

Really enjoyed the trail and the guides.

Transport

Guides, drivers and staff

Definitely made the atv trail fun.
Quality of Experience

Charlotte Törnqvist profile photo
Charlotte Törnqvist, local specialist, responded to this review:

Hello Felicia,
I am glad to hear you enjoyed your trip so much! It was a pleasure working with you and your group of friends.
Pura vida!
Charlotte

Add Costa Rica to your bucket list! · Costa Rica - Dec 29 - Jan 15, 2022

Traveler: Kelsey K. - Local specialist: Alberto Molina

My husband and I had the privilege of spending three weeks in Costa Rica and Alberto and the Kim Kim team made this trip a complete dream come true! I was a bit nervous about all the excursions and accommodations and travel plans as we stayed at 6 different spots and rented a car in a country we don't speak the language on (and Murphy's law is something is bound to happen) but NO! Everything was organized to perfection and by the most friendly people ever! We did not have a single issue and... read more

My husband and I had the privilege of spending three weeks in Costa Rica and Alberto and the Kim Kim team made this trip a complete dream come true! I was a bit nervous about all the excursions and accommodations and travel plans as we stayed at 6 different spots and rented a car in a country we don't speak the language on (and Murphy's law is something is bound to happen) but NO! Everything was organized to perfection and by the most friendly people ever! We did not have a single issue and nothing was even 5 minutes behind schedule - this vacation truly operated flawlessly! When I did have questions, Alberto responded in a matter of minutes (seconds even sometimes, I am not kidding!!!) Highly recommend letting Alberto plan your trip to Costa Rica as we had a once in a lifetime experience and stayed at some of the nicest resorts I have ever been at.

Our favorites.....
1. The Caribbean side! You must visit this part of the country - Puerto Viejo & Limon region were spectacular!
2. Monteverde El Establo Resort - truly a magical place and you MUST go horseback riding at Equus Farms : https://www.monteverdetourscr.com/trip/monteverde-equus-horseback-riding-tour/
3. Diria Tamarindo Resort - we will be back here for sure!
4. Tortugero Evergreen Lodge - the windows are screens, not glass and you are living in a jungle sound machine! SOOO many animals here!

Tips for travelers....
1. Drink bottle water only! We both got sick
2. Rent a car - the roads were really easy to drive and the car had GPS
3. Fly in and out of different airports so you can see more of the country... next time we are going to fly into Limon airport and then fly out of Liberia so we can spend more time on the beach as San Jose is not great and you should try to spend as little time there as possible to maximize the fun.
4. You can book much cheaper excursions with the hotels you are staying at. You would save a lot of money doing it this way and they have more options to choose from and you can decide day of what you want to do instead of being locked into a schedule.

Seriously, Alberto was amazing and so communicative from start to finish! GO TO COSTA RICA, you won't regret it!

Pura Vida!

Alberto Molina profile photo
Alberto Molina, local specialist, responded to this review:

Hi Kelsey
I am glad that you have enjoyed Costa Rica, it was my pleasure to helped you planing your trip and you with all you need in Costa Rica. Pura vida.
Alberto

Nina

Pura Vida with GWA · Costa Rica - Dec 6 - Dec 16, 2021

Traveler: Nina M. - Local specialist: Alberto Molina

Our trip to Costa Rica was one of the best trips I've ever been on, and it's all thanks to the wonderful people at GWA. This is the first time we've let a tour company plan basically our entire trip and we couldn't have been more pleased with the results!
Our contact was Alberto who was knowledgeable, polite, friendly and very accommodating of all our tweaks and changes. It really felt like the success of our trip was important to both Alberto and the rest of the staff at GWA. Alberto worked... read more

Our trip to Costa Rica was one of the best trips I've ever been on, and it's all thanks to the wonderful people at GWA. This is the first time we've let a tour company plan basically our entire trip and we couldn't have been more pleased with the results!
Our contact was Alberto who was knowledgeable, polite, friendly and very accommodating of all our tweaks and changes. It really felt like the success of our trip was important to both Alberto and the rest of the staff at GWA. Alberto worked with us to plan all sorts of activities/tours as well as picked all but one hotel with our approval.

Once we arrived we were met by Felipe, our main driver for the trip and a clean and private van transport to our San Jose hotel. When we arrived at the hotel Felipe gave us a lovely welcome bag with thoughtful goodies inside. The bag itself is designed by women at a women's shelter for domestic violence which we thought was so cool of them to support. They also included a nicely printed itinerary, a commemorative plaque/certificate of our visit, and two metal water bottles with their logo! Felipe went through our itinerary with us and patiently answered all of our questions.

The next day Felipe picked us up after breakfast and took us to our next location in La Fortuna, an approximately 3 hour drive from our first hotel in San Jose. Felipe shared his knowledge with us along the way and he was very kind and helpful when I revealed that I suffer from motion sickness. He recommended his favorite restaurant in the area Don Rufino which we took his advice on later, it was excellent! The hotel was fairly rustic with little cabins set up on a lovely garden trail. The wi-fi did not extend to our room and there was only soap in the shower but the grounds were very nicely maintained and the staff were so friendly and warm. Alex from reception did not speak English and with our limited Spanish it was difficult to communicate with him but he went out of his way to point out sloths in a nearby tree despite how frustrating it must have been that we did not understand. Eventually we figured it out and were able to spot sloths twice with Alex's help right there outside the reception! I also saw a toucan and many other beautiful birds on the property.
It was very quiet and peaceful and one morning we had breakfast and it was just us and Alex and the cook and a lovely woman who took our breakfast order the night before and I think may also have been the one who cleans the rooms. Jon played their old organ for them and we all enjoyed the music together.

That first night a driver named Otto from Desafio Adventure Company took us to the Paradise Hot Springs which was way less rugged than what we were expecting. We had drinks at the hot springs bar and lounged until dinner. There were lockers and showers on site and the springs themselves are located within a hotel. On the way back we told Otto about our need for shampoo/conditioner and Otto graciously accompanied us to a local supermarket where we were able to procure what we needed.

The next day we went on another tour with Desafio Adventure company with our wonderful guide Carlos and driver Alex. First we visited the Arenal Hanging Bridges which was pretty amazing and so beautiful! With Carlos's help we were able to see so many wonderful things that we would have missed alone, including Red-eyed tree frogs, White-nose Coatis, Howler Monkeys, Anoles, and even a Purple-Crowned Fairy! He was very knowledgeable about the many plants and trees that we encountered as well, and even their uses by indigenous societies. From the hanging forest we went to La Fortuna waterfall and went swimming near the falls in beautiful water with small fish. The walk back up the steps was pretty brutal, everyone told us a different number of steps, was it 600 or 800? Either way with frequent pauses and shaky calves we eventually made it to the top!
We then went to Desafio's base of operations and had a delicious buffet style lunch and coffee and rested for a bit. The final expedition of the day was to Arenal volcano, Carlos unfortunately was not feeling the best so we hiked up by ourselves to allow him a chance to rest. The view from the top was beautiful and it rained a bit which was very refreshing. We even found some colones up there! When we got back to the rest shop Carlos brought out some fresh fruit they got for us, they'd even gone out of their way to get a papaya for me because I wanted to see if it was way better in Costa Rica and it is! David expertly prepared the fruit for us and we ate to our heart's content. We then stopped by a natural hot springs by the road side and then stopped to take photos of a sloth that Carlos had spotted earlier since we hadn't managed to get a good photo the day before. I would recommend all of these tours and Desafio was great, GWA picks great tours!

Our next hotel was in Rincon de Vieja at Rinconcito Lodge. On the drive there Felipe taught us about Arenal Lake and took us to a delicious restaurant called the Macadamia Cafe. We thought we would see Felipe again but sadly this was the last day we saw him. Once we arrived at the hotel we were given a welcome drink of tasty watermelon juice. The bungalows at this hotel are lovely, we had sliding glass doors out to a balcony with two beautiful wooden rocking chairs and a nice view. The trek to our room was a bit much, especially with bags but thankfully we had Felipe to help us on the way up. They have a lovely pool which never had anyone else in it, horses and a trail on site and thankfully a restaurant because we were without transportation. I think having a car would have been useful here, as everything seemed to be at least 30 minutes by car and when we attempted to walk to Las Pailas we quickly realized it would take 3-4 hours! It's a nice location with many birds and butterflies and we would definitely stay again if we had available transportation. We mostly relaxed during this time except for the last day where there was some confusion on our part and we scheduled a hike during our pickup time at the hotel. We were coming back from a 12km trek to La Cangreja Waterfall when we realized our mistake. It's a really lovely waterfall with hot spring water but it took me days to recover from all the sun exposure! When we got back to the lodge, David was there patiently waiting. We felt terrible about the misunderstanding but David was very kind about the whole thing.
After our rough start our drive with David quickly became enjoyable, he had many interesting stories and . We stopped in Liberia I think to get some juice/gingerale for my car sickness which I really appreciated. We chatted all the way to the next hotel, Nambu Bungalows at Samara. This hotel is by far the fanciest that we stayed at, and we somehow got upgraded to a Master suite. This means you are on the top floor with a hot tub and there are no elevators which thankfully wasn't an issue for us. We loved sitting in the hot tub watching the sun set!
We had one delicious but expensive dinner at the hotel, the barkeeper was excellent and you can have drinks and coffee by the picturesque pool. The second day at Nambu we were supposed to go on a kayaking expedition but unfortunately I was still feeling unwell so we had to cancel. We spent the day relaxing at the beach and in the room. The restaurants in the area are not that plentiful but we really enjoyed the food at Hula Jungla which was maybe 2 minutes walk from the hotel. We tried two of the other local restaurants but Hula Jungla is the one we kept returning to.
We also did horseback riding in Samara with Rene from Paraisos de Caballos. The horses were brought right to the hotel and it was just us and Rene! We rode by the beach and on a lovely loop through the forest and up a hill with a gorgeous view of the mountains and shoreline. We saw Howler monkeys again and white-faced monkeys and were able to get quite close to the Howlers! We also saw many beautiful birds and Blue Morphos butterflies before taking photos near the beach of a stunning sunset. Rene was very knowledgeable just like all our guides and we enjoyed talking with him. I would definitely recommend Rene and all our other wonderful tour guides/drivers!

Our last day our driver had car trouble and we were given a generous credit to spend on drinks/foods while we waited pool side. They managed to find a different driver and Roberto soon showed up to take us back to San Jose. This was another 3 hour drive and Roberto was yet another pleasant conversationalist, he even stopped for us at a big mall so we could grab a bite to eat before returning to our hotel, as we were concerned nothing nearby would still be open. We walked all over the food court and Roberto was so patient with us. After we arrived at the hotel at almost 9pm our trip was basically finished. We got massages the next day and ate twice at Moose, which Felipe had recommended on our first day and got Covid tests at the mall located conveniently nearby. The following day we were picked up and taken to the San Jose Airport. We were sad to leave this beautiful country and our friends at GWA. Everything was so wonderful, all the people and places and activities, it really exceeded all of my expectations. I would book again with GWA with full confidence, they are professional, responsive, kind and all around a wonderful company to work with. You can't go wrong booking your trip to Costa Rica through them! Thank you to the entire GWA team for making our trip so memorable and fantastic!

Hotel Review

Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica

San José

Overall Rating
Hotel Review

Convenient hotel location with plenty of amenities. Room was kind of loud (thin walls?) But the location was nice for proximity to stores/restaurants/etc

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Review

Hanging Bridges, La Fortuna Waterfall & Arenal Volcano Hike

Arenal/La Fortuna

Overall Rating
Activity Review

First we visited the Arenal Hanging Bridges which was pretty amazing and so beautiful! With Carlos's help we were able to see so many wonderful things that we would have missed alone, including Red-eyed tree frogs, White-nose Coatis, Howler Monkeys, Anoles, and even a Purple-Crowned Fairy! He was very knowledgeable about the many plants and trees that we encountered as well, and even their uses by indigenous societies. From the hanging forest we went to La Fortuna waterfall and went swimming near the falls in beautiful water with small fish. The walk back up the steps was pretty brutal, everyone told us a different number of steps, was it 600 or 800? Either way with frequent pauses and shaky calves we eventually made it to the top! We then went to Desafio's base of operations and had a delicious buffet style lunch and coffee and rested for a bit. The final expedition of the day was to Arenal volcano, Carlos unfortunately was not feeling the best so we hiked up by ourselves to allow him a chance to rest. The view from the top was beautiful and it rained a bit which was very refreshing. We even found some colones up there! When we got back to the rest shop Carlos brought out some fresh fruit they got for us, they'd even gone out of their way to get a papaya for me because I wanted to see if it was way better in Costa Rica and it is! David expertly prepared the fruit for us and we ate to our heart's content. We then stopped by a natural hot springs by the road side and then stopped to take photos of a sloth that Carlos had spotted earlier since we hadn't managed to get a good photo the day before. I would recommend all of these tours and Desafio was great, GWA picks great tours!

Transport

Guides, drivers and staff

Quality of Experience

Alberto Molina profile photo
Alberto Molina, local specialist, responded to this review:

Hi Nina
Thanks a lot for your great review, is very nice to read that you have a great trip that you are very happy with our services and most important that you really enjoyed Costa Rica.
Pura vida
Alberto

Anita

Wonderful Costa Rica vacation! · Costa Rica - Jan 7 - Jan 12, 2022

Traveler: Anita G. - Local specialist: Adriana Prado

Hi Adriana thank you for arranging what was a wonderful vacation in Costa Rica. The hotels were great. Good facilities, helpful staff, good locations. We were amazed by our hotel in Monteverde the view from our room was beyond Amazing!! The tour guides were friendly and knowledgable and the tours ran to time. Shuttles were also good. You did a great job arranging this trip for us and we would definitely recommend you and Kim Kim. read more

Hi Adriana thank you for arranging what was a wonderful vacation in Costa Rica. The hotels were great. Good facilities, helpful staff, good locations. We were amazed by our hotel in Monteverde the view from our room was beyond Amazing!! The tour guides were friendly and knowledgable and the tours ran to time. Shuttles were also good. You did a great job arranging this trip for us and we would definitely recommend you and Kim Kim.

Hotel Review

Parque del Lago Boutique Hotel

San José

Overall Rating
Hotel Review

Friendly and helpful reception. Good rooms

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Review

Arenal 1968 Volcano Hike & Visit to La Fortuna Waterfall

Arenal/La Fortuna

Overall Rating
Activity Review

Great tour guide very knowledgeable we learnt a lot. Great group and tour. Definitely worthwhile.

Food

Transport

Guides, drivers and staff

knowledge of guide; drive was on time and friendly
Quality of Experience

Adriana Prado profile photo
Adriana Prado, local specialist, responded to this review:

Hello Anita,

Thank you for your nice comments about your trip to Costa Rica!

I am very happy to know that you have had a good time in our country and that all the services fulfilled your expectations. I will be happy to organize a new adventure for you if you decide to visit us in the future! :)
Sunny regards,
Adriana

Great Experience with Charlotte and Kimkim for Costa Rica Road trip! · Costa Rica - Dec 24 - Jan 3, 2022

Traveler: Yogi C. - Local specialist: Charlotte Törnqvist

This is our first trip with KimKim and Charlotte. We could not have asked for anything better. Charlotte collaborated with us to customize the entire trip per our requirements and budget and took care of all planning, bookings, events, guides including vaccine testing during a peak travel season. Charlotte is very knowledgeable about Costa Rica and helped us explore, enjoy Costa Rica at our pace and liking, and managed to organize, fulfill some unique requirements for our family. she is super... read more

This is our first trip with KimKim and Charlotte. We could not have asked for anything better. Charlotte collaborated with us to customize the entire trip per our requirements and budget and took care of all planning, bookings, events, guides including vaccine testing during a peak travel season. Charlotte is very knowledgeable about Costa Rica and helped us explore, enjoy Costa Rica at our pace and liking, and managed to organize, fulfill some unique requirements for our family. she is super nice and easy to work with was an only text away and was super flexible to add something along the way if needed.

We are very pleased with KimKim as a platform, Charlotte, and the team as local experts. They took all the stress/guesswork out of the way and saved us time and risk. Could not have asked for anything better. I think a KimKim APP would be even better but not a big deal.

All our future travel/vacation will be with Kimkim and their team of local experts!

Charlotte Törnqvist profile photo
Charlotte Törnqvist, local specialist, responded to this review:

Dear Yogi,
Thank you so much for you kind words. I really enjoyed working with you, and to make this trip happen! Thanks for stopping by at our offices to say hello in person, and we hope to see you soon again here in Costa Rica.
Charlotte

A wonderful perfectly planned 8 days in Costa Rica! · Costa Rica - Jan 4 - Jan 11, 2022

Traveler: Jay J. - Local specialist: Adriana Prado

What a wonderful 8 days in Costa Rica for our family of 4 (including 2 teenage girls)! Because of the impeccable planning and support provided by Adriana, the actual trip turned out to be so much better even as compared to what we had anticipated.

Planning the trip took multiple back & forths with Adriana over a few weeks - given our specific interests, constraints as well as the changing COVID situation. But Adriana was always patient, resourceful and prompt in getting all the questions... read more

What a wonderful 8 days in Costa Rica for our family of 4 (including 2 teenage girls)! Because of the impeccable planning and support provided by Adriana, the actual trip turned out to be so much better even as compared to what we had anticipated.

Planning the trip took multiple back & forths with Adriana over a few weeks - given our specific interests, constraints as well as the changing COVID situation. But Adriana was always patient, resourceful and prompt in getting all the questions answered to our satisfaction. The trip plan that she arrived at, after all the iterations, based on our feedback was just perfect. Even after arriving at a perfect plan, we needed to move the dates by a couple of days, requiring Adriana to redo some of the planning and booking - but that did not deter her! A few timing changes during the trip were also accomodated by the Amazilla team. Wilson, Mr. Gonzalez and other drivers did an excellent job shuttling us between destinations and providing vivid commentary. Our guides Franklin (at Arenal), Jason/Jon Carlos (White Water Rafting), Allen (Manuel Antonio) were all very knowledgable and made the activities so much more interesting!

This was a memorable 8-days for all 4 of us. CR's beauty is alluring and captivating. And the local expertise and diligence provided by Adriana and the rest of the crew made it very seamless and delightful. Thanks everyone! Pura Vida!

Hotel Review

El Establo Mountain Hotel

Monteverde Costa Rica

Overall Rating
Hotel Review

Stayed here for 2 nights - Great Views specially if you drive up the property - Vegetarian food options were somewhat limited. But still manageable.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Reviews

Monteverde Hanging Bridges + Zip Lining

Monteverde

Overall Rating
Activity Review

Ziplining over the Cloud Forests was amazing! Some climbing and fair amount of walking required

Transport

Guides, drivers and staff

Quality of Experience

Monteverde Hanging Bridges + Zip Lining

Monteverde

Overall Rating
Activity Review

Ziplining over the Cloud Forests was amazing! Some climbing and fair amount of walking required

Transport

Guides, drivers and staff

Quality of Experience

Coffee & Chocolate Tour

Costa Rica

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Whitewater Rafting on the Balsa River Class II & III

Arenal/La Fortuna

Overall Rating
Activity Review

Level 2/3 White Water Rafting - This was on our bucket list. Had a small incident (since I do not know swimming and started panicking when the raft capsized and I fell in the river). But Jason (our guide) handled it professionally and strongly! Truly amazed

Food

Transport

Guides, drivers and staff

Quality of Experience

Arenal 1968 Volcano Hike & Visit to La Fortuna Waterfall

Arenal/La Fortuna

Overall Rating
Activity Review

Franklin (as our guide) was very knowledegable - Making the hike a very interesting and learning experience.

Food

Transport

Guides, drivers and staff

Quality of Experience

Manuel Antonio National Park Guided Hike

Costa Rica

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Adriana Prado profile photo
Adriana Prado, local specialist, responded to this review:

Hello Jay,
Thank you very much for your nice comments and your time to share with us your experience in Costa Rica. I am very happy that you enjoyed the services that we organized for you, it was a pleasure for me to help you coordinate your trip and make the necessary changes so that your trip meets your expectations. I will be glad to assist you in the future if you decide to visit us again and organize a new adventure for you in this little paradise. :)

Sunny Regards & Pura Vida!
Adriana

Ari

Great Experience working with KimKim and Randall · Costa Rica - Dec 26 - Jan 3, 2022

Traveler: Ari Z. - Local specialist: Randall Jiménez

We booked a trip to Costa Rica through KimKim using Randall. He was amazing, and the process of setting up and managing the trip was great. We made several changes to our group and our itinerary throughout the process - including while we were in Costa Rica - and Randall handled everything professionally and quickly.

We did a river nature tour on Cano Negro, which was amazing - although it helped that we were the only people on the tour. Our driver for the day, Daouren, was also a tour... read more

We booked a trip to Costa Rica through KimKim using Randall. He was amazing, and the process of setting up and managing the trip was great. We made several changes to our group and our itinerary throughout the process - including while we were in Costa Rica - and Randall handled everything professionally and quickly.

We did a river nature tour on Cano Negro, which was amazing - although it helped that we were the only people on the tour. Our driver for the day, Daouren, was also a tour guide and very knowledgeable.

We also loved our hanging bridges walk in Fortuna, our night jungle walk in Manuel Antonio and surfing lessons with MASS in Manuel Antonio.

On the downside, we didn't have a great time in the actual Manuel Antonio park. We were there on New Year's Eve day and it was packed. We saw very little wildlife and when we did it was often waiting with a group of 20 or 30 people to look through a spotting scope.

Our first hotel - Montana Del Fuego in Fortuna - was okay, except that our rooms were right off of the main road. It was very noisy and felt more like being in New York City than in Costa Rica.

All in all we'd recommend working with Randall if you are trying to book a trip to Costa Rica and need some help!

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Dear Ari,

First of all, I want to appreciate your review about your family trip to my country. I am glad that you have enjoyed your trip which was organized with so much time in advance.

I certainly appreciate your feedback about Montaña de Fuego and your experience during the hiking tour to Manuel Antonio National Park, we will make sure to take these comments seriously into consideration on the planning for future trips.

I wish you and all your family, a successful 2022 and we hope to have the chance to welcome you again in the future.

Best,
Randall

Randall put together a trip tailored for our likes and dislikes! · Costa Rica - Dec 26 - Jan 8, 2022

Traveler: Darion L. - Local specialist: Randall Jiménez

Randall provided insider advice on Costa Rica, a country I struggled to piece together things online. He gave a great itinerary for my friends and I based on our likes and dislikes, including great lodging, in great locations, and with activities we got really excited about. It's like having a family friend create a perfect insider's trip FOR YOU. Recommended!

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Thank you so much Darion for your kind comments, I really enjoyed working together with you to organize your lifetime vacation in my country and it makes me so happy that you all have enjoyed it, that was the main goal after all, right? :)

I wish you all the best in this new year and I will be happy to welcome you again in our country in the future.

All the best and Pura Vida!

Randall

The trip was well planned, with a few nuances · Costa Rica - Dec 24 - Jan 1, 2022

Traveler: Elena L. - Local specialist: Brittany McNamara

The trip was well planned, but it would be nice to know in advance which tours were private and which were small group. Also, in terms of our itinerary, it would be better if we had the hot springs visit on the evening that we arrived in La Fortuna rather than the next day when we also had a bunch of tours. That would give us more time to enjoy the resort and provide dinner. The fact that the La Fortuna hotel had no restaurant aside from breakfast was a bit of an issue without a car.... read more

The trip was well planned, but it would be nice to know in advance which tours were private and which were small group. Also, in terms of our itinerary, it would be better if we had the hot springs visit on the evening that we arrived in La Fortuna rather than the next day when we also had a bunch of tours. That would give us more time to enjoy the resort and provide dinner. The fact that the La Fortuna hotel had no restaurant aside from breakfast was a bit of an issue without a car. Thankfully the hotel manager offered us her car so we could get food, but otherwise we had to cross the language barrier to get taxis into town and back. I'd recommend clarifying the hotel's amenities.
Manuel Antonio Park entry rules have changed as well from the information provided in the itinerary. You can now book timed tickets online on the park's website and also get tours there as well. That removes the hassle of going early in the morning to get tickets the day of. Thankfully we checked and booked tickets the day before. There is a cafe in the park as well so no need to pack food.
Otherwise all the guides were good. We especially liked the one in Monteverde cloud forest.

Hotel Review

Igloo Beach Lodge

Manuel Antonio

Overall Rating
Activity Review

Arenal Hanging Bridges & Baldi Hot Springs & Dinner

Arenal/La Fortuna

Overall Rating
Activity Review

The hanging bridges experience was great. The hot springs not so much in the beginning, but better once we figured out the lay of the land.

Brittany McNamara profile photo
Brittany McNamara, kimkim staff, responded to this review:

Thank you for your review, Elena!
Your feedback is important and we rely on hearing from our travelers to ensure we’re doing a great job. We'll definitely take your comments into consideration moving forward.
I'm so glad to hear you enjoyed your guides, and how amazing that the hotel staff lent you their car! It was a pleasure helping you plan and book your trip, and I hope to assist you with another Costa Rica adventure in the future!
Best,
Brittany

Paradise! · Costa Rica - Dec 25 - Jan 5, 2022

Traveler: Danielle M. - Local specialist: Olman Romero

Everything was fantastic! Olman did an incredible job answering all my questions about places to stay and excursions to take. Every detail was planned and made the trip stress free. We had an incredible room at each of our destinations and I would credit Olman in making that happen. I highly recommend using KimKim. It made traveling to a country we weren't familiar with very easy and comfortable. We are very pleased with everything!! read more

Everything was fantastic! Olman did an incredible job answering all my questions about places to stay and excursions to take. Every detail was planned and made the trip stress free. We had an incredible room at each of our destinations and I would credit Olman in making that happen. I highly recommend using KimKim. It made traveling to a country we weren't familiar with very easy and comfortable. We are very pleased with everything!!

Hotel Reviews

Hampton Inn & Suites San Jose Airport

Alajuela

Overall Rating
Hotel Review

super convenient airport shuttle! perfect place to stay for quick layover before our adventure. The hotel was very clean and breakfast was perfect

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Tabacón Thermal Resort & Spa

Fortuna

Overall Rating
Hotel Review

This place is absolutely magical!! We truly enjoyed everything about this hotel except for the lack of water pressure in the shower. That was disappointing, but it by no means ruined our trip. The robes to walk around in were a very nice touch. The restaurants on site were really good and the signature drinks were fun to try. Shang ri La Gardens- the adult section for hotel guests only was incredible. We spent a very large amount of time there. We loved the server Adrianna. She was fantastic. The little cabanas to rest in were perfect. It was so quiet and calming. Incredible!!

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Hotel La Mariposa

Manuel Antonio

Overall Rating
Hotel Review

What a view! This hotel was amazing and had the best views in the area. The food was great and the customer service at the pool bar and the restaurant were top notch. We were very pleased and would definitely return to La Mariposa without hesitation. It was the perfect location to get around the area and walking distance to so many restaurants and shops. The free shuttle to and from Manuel Antonio was convenient, and the city bus was great too! We enjoyed our room and the panoramic views it provided us. Every afternoon after our excursions we looked forward to relaxing by the pool for a few hours then up to our room to watch the sunset. Amazing!! Photos don't do this place justice. Andres and Harvy at the pool bar were very attentive and Christian at La Papillion Restaurant went above and beyond to make sure we enjoyed our stay. Thank you so much for the outstanding customer service!!

Tips for future travelers

Just relax and chose this place. You will not be disappointed at all!!

Location

perfect! we could walk to at least 10 different restaurants and the city bus was so easy and clean to use
Cleanliness & Comfort

very clean and extremely comfortable, especially the padded sun loungers by the pool under the canopyt
Staff

everyone was so nice and attentive
Authenticity & Character

Beautifully manicured and very clean
Activity Reviews

Catamaran Sailing & Snorkeling Tour

Manuel Antonio

Overall Rating
Activity Review

The boat was very spacious and clean. There were 2 waterslides that some enjoyed. Our captain even spotted some whales so we were able to see 2 whales on our sail. That was a pleasant surprise. The lunch they served was phenominal! The food was very good and they served plenty of it.

Food

Transport

Guides, drivers and staff

Quality of Experience

Savegre Whitewater Rafting

Manuel Antonio

Overall Rating
Activity Review

The guys were so friendly and enthusiastic! I felt safe the whole time in the water and the hike to the waterfall was really nice. We even enjoyed the open air truck ride up to the river. Awesome experience on my 40th birthday!

Food

the restaurant we stopped at for lunch was delicious and the food was nearly ready for us when we got there. The company calls ahead to put our order in. That is a great way to be mindful of time.
Transport

loved the open air truck ride
Guides, drivers and staff

very friendly and enthusiastic
Quality of Experience

great time!

Arenal - San Jose - Visit La Paz Waterfall

Costa Rica

Overall Rating
Activity Review

Absolutely stunning! We couldn't believe how beautiful this park was. The falls, hummingbirds, and landscape was incredible. It was so peaceful.

Food

Transport

Guides, drivers and staff

Quality of Experience

Arenal Volcano National Park by Arenal Lake

Arenal/La Fortuna

Overall Rating
Activity Review

This was a wonderful boat ride and a very relaxing. The hike down to the boat ride was also very nice! We saw some birds and a sloth on the hike.

Transport

Guides, drivers and staff

Quality of Experience

Arenal Hanging Bridges & Hike to La Fortuna Waterfall

Arenal/La Fortuna

Overall Rating
Activity Review

We had a great time! The hanging bridges were so fun! The hike through the rainforest was beautiful! Our guide showed us 4 different poisonous snakes on the way. Super cool! We went for a nice authentic Costa Rican lunch after were was fabulous as well.

Food

Transport

Guides, drivers and staff

Quality of Experience

Surf Lesson

Manuel Antonio

Overall Rating
Activity Review

We had a great time learning to surf! The guys were very patient with me and my inability to figure it out! lol! My husband had a blast and I gave up after about an hour, but that was just fine for me. I sat in a lounge chair and enjoyed a wonderful passionfruit margarita in the shade that was provided by the surf club. No worries;) Pura Vida

Transport

Guides, drivers and staff

Quality of Experience

9-day Costa Rican Natural Wonders · Costa Rica - Nov 15 - Nov 23, 2021

Traveler: Alda Bernice M. - Local specialist: Olman Romero

In Arenal/Fortuna we took a Traditional Cooking Class at the Arenal Vida Campesina, a family-owned organic farm, where we learned to cook "verduras salteadas con pasta de achiote" over a wood-fire stove. We hiked (Canoa Aventura) and rafted (Costa Rica Descents) at the Arenal Volcano and la Fortuna Falls. The Tabacon hot springs with dinner was an amazing, relaxing experience.

Ziplined and hiked the Cloud Forest hanging bridges; and took a Night Walk (Selvatura Adventure Park) in Monteverde.... read more

In Arenal/Fortuna we took a Traditional Cooking Class at the Arenal Vida Campesina, a family-owned organic farm, where we learned to cook "verduras salteadas con pasta de achiote" over a wood-fire stove. We hiked (Canoa Aventura) and rafted (Costa Rica Descents) at the Arenal Volcano and la Fortuna Falls. The Tabacon hot springs with dinner was an amazing, relaxing experience.

Ziplined and hiked the Cloud Forest hanging bridges; and took a Night Walk (Selvatura Adventure Park) in Monteverde. On the trip from Monteverde to Manuel Antonio, we took a detour to the Jungle Crocodile Safari (Jose's Crocodile Safari & Bird Watching Tour) a must see, along the Tarcoles River.

We spent our last few days in Manuel Antonio, where we were awakened in the morning with the roars of the howler monkeys. What a story to tell!

In addition to our need for adventure, my son and I wanted some relaxation time, so we stayed at resorts: Arenal Manoa & Hot Springs; El Establo; La Mariposa; and Park Inn San Jose Hotel (1 night). All provided excellent accommodations, service, and restaurants. Breakfasts were included at all accommodations. The Arenal Manoa is a couple of miles from the town on a highway, so no hiking into town. Did not feel we missed anything as our excursions usually included lunch and/or dinner. The Establo hotel is located on a hill, so hotel transport is provided to/from the rooms to the reception/breakfast areas. There was a small glitch in our reservation for the La Mariposa, however, the front desk staff accommodated us with cocktails, while we waited. In addition, they arranged for us to have an in-room COVID test prior to checking out. A shout-out to the front desk clerk at the Park Inn San Jose Hotel, who took it upon herself to provide us a take-away breakfast snack as we were leaving at 5:00am the following morning.

Two changes I would make to our trip: (1) the transfer from Manuel Antonio was a 6.5 hr. drive, which meant we did not arrive into San Jose until almost 8:00 pm. (2) Manuel Antonio is known for the howler monkeys, I think I would have liked to have stayed in one of the cabanas at the Howler Monkey Hotel, near the Cabo Blanco Nature Reserve.

Hotel Review

Arenal Manoa & Hot Springs

Fortuna

Overall Rating
Hotel Review

Great staff, great food, great service, and amazing massages.

Tips for future travelers

We booked a lot of excursions so we were content to be away from town. If someone is planning to spend time in town, they might want to be closer or have access to a car.

Location

Loved that we were in a rain forest with a view of the Arenal Volcano. Great way to start our adventure.
Cleanliness & Comfort

Rooms were clean upon entry; rooms were spacious.
Staff

Service at the restaurant was excellent; as well as, the massage therapists.
Authenticity & Character

The hotel is located in a tropical forest with a variety of birds and wildlife . We had a celebration dinner at the restaurant, which was 5-star presentation and taste.
Activity Review

Monteverde Hanging Bridges + Zip Lining

Monteverde

Overall Rating
Activity Review

The ziplining crew was amazing. They provided constant support and encouragement for everyone in the group; and they were constantly mindful of creating a positive fun experience.

Transport

Equipment was well-maintained and secure.
Guides, drivers and staff

Knowledgeable and professional on every level.
Quality of Experience

1st timer and I am looking forward to trying this again.
Olman Romero profile photo
Olman Romero, local specialist, responded to this review:

Hello Alda,

Thanks for your complete review.
I am happy to know your family enjoyed your visit to our country.

I see you have great experiences to tell other people about your experience in Costa Rica, I hope this was not the last time you explore amazing Costa Rica!

Pura Vida!
Olman

Raka

Costa Rica · Costa Rica - Dec 19 - Dec 26, 2021

Traveler: Raka M. - Local specialist: Christopher Murillo

Chris and Randall planned an absolutely fantastic trip for my father and me. We did activities that the both of us enjoyed, and we appreciated still having flexibility during the trip. The trip had a balance of everything; hiking, wildlife, food, culture, beaches, and relaxation. read more

Chris and Randall planned an absolutely fantastic trip for my father and me. We did activities that the both of us enjoyed, and we appreciated still having flexibility during the trip. The trip had a balance of everything; hiking, wildlife, food, culture, beaches, and relaxation.

Hotel Review

El Establo Mountain Hotel

Monteverde Costa Rica

Overall Rating
Hotel Review

Great views from each room!

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Review

Arenal Volcano Hike & Baldi Hot Springs & Dinner

Arenal/La Fortuna

Overall Rating
Food

Transport

Guides, drivers and staff

Quality of Experience

Christopher Murillo profile photo
Christopher Murillo, local specialist, responded to this review:

Hi Raka! thanks for the great review, it was a pleasure having you and your father in our country.

What a beautiful country filled with the nice... · Costa Rica - Dec 17 - Dec 25, 2021

Traveler: Beth B. - Local specialist: Diego Rivera

What a beautiful country filled with the nicest people on the planet! Diego helped our family plan a memorable trip to Costa Rica. We trekked through the rainforest, swam in the waterfalls at La Paz, zipped lined for forever (terrifying but incredible), walked around the Arenal Volcano and ended that day at the Tabacon Hot Springs (so awesome). Our last three days were at Samara where we swam, kayaked and snorkeled on the most beautiful beach (Playa Carrillo). Our guides along the way--... read more

What a beautiful country filled with the nicest people on the planet! Diego helped our family plan a memorable trip to Costa Rica. We trekked through the rainforest, swam in the waterfalls at La Paz, zipped lined for forever (terrifying but incredible), walked around the Arenal Volcano and ended that day at the Tabacon Hot Springs (so awesome). Our last three days were at Samara where we swam, kayaked and snorkeled on the most beautiful beach (Playa Carrillo). Our guides along the way-- Jorges, Philipe, Ray, Walter, Samantha-- all so knowledgeable about the rainforest, plants, animals, history--and so full of love for their country. All our transfers around the country were seamless and easy, and the hotels were so sweet-- especially Hotel Arenal Montechiari, complete with a resident sloth. Diego was incredibly helpful and available throughout the whole planning process, and during the trip when I had questions. Will definitely book another trip through kimkim! Thank you Diego!!

Hotel Review

Hotel Arenal Montechiari

Fortuna

Overall Rating
Hotel Review

Super nice place-- in walking distance to town, and the staff is so charming and nice! The bungalows are nice and surrounded by beautiful gardens. Sweet pool as well!

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Review

Sky Adventures Zip Lines & Hanging Bridges

Arenal/La Fortuna

Overall Rating
Diego Rivera profile photo
Diego Rivera, local specialist, responded to this review:

Thank you very much for your comments Beth! I hope you can come back in the future, there are many more places to see and explore. Pura Vida :-)

Wendy

What an amazing trip! · Costa Rica - Dec 19 - Dec 28, 2021

Traveler: Wendy S. - Local specialist: Olman Romero

We had a wonderful trip to Costa Rica planned by Olman (through KimKim). From start to finish the whole experience was easy and seamless. Olman was extremely responsive to our requests during our planning and made every modification that we requested. When we were on our trip, every reservation was waiting for us without any issues. KimKim and Olman made this trip absolutely stress-free for us.

First, our driver Roy. We decided to use a driver for our trip so that we didn't have to deal... read more

We had a wonderful trip to Costa Rica planned by Olman (through KimKim). From start to finish the whole experience was easy and seamless. Olman was extremely responsive to our requests during our planning and made every modification that we requested. When we were on our trip, every reservation was waiting for us without any issues. KimKim and Olman made this trip absolutely stress-free for us.

First, our driver Roy. We decided to use a driver for our trip so that we didn't have to deal with renting a car and navigating from city to city (3, 4, 5 hour drives), so we hired Roy as our driver and that was a GREAT decision. Roy was professional, easy-going, and SO FUN. He has a great personality and just made our trip so fun and effortless. Roy drove us everywhere and accompanied us on many of our day trips. He was part of our family for 10 days and we truly loved having him. He definitely gave us space to do our own thing, so even though he was with us a lot it was a good balance. I cannot recommend Roy highly enough - such a gem.

Stop 1: Manuel Antonio. The Parador Resort/Hotel was wonderful. It was a luxurious resort - great food, lovely staff, beautiful property and great rooms. It was a sure treat. Manuel Antonio itself was just okay in my opinion. We went on a sunset catamaran cruise and it was also only ok. It was very crowded, very loud and very party-like (not what we wanted). Overall, we felt that Manual Antonio was very touristy and busy, and after going to Arenal and Monteverde I'd put it last on my list of favorites. Glad we went there first...

We then drove from Manuel Antonio to Arenal (5 hour drive - while long, it's a lovely drive)

Arenal: We stayed at Las Lomas de Volcan Hotel for 4 nights. This is also a lovely property. Our family had our own cabana/room and it was very nice. The property itself was lovely and the hotel restaurant was delicious. The cabanas themselves are comfortable. While in Arenal we did horseback riding to the waterfall and white water rafting - both were very fun. We also spent a day volunteering at Proyecto Asis. My family loves animals so this was really fun for us. We also took a cooking class one evening and that was really fun. We made tortillas and ceviche (and they'd already cooked the rest of the food) but it was a great experience. We really enjoyed Arenal overall. There's a lot to do and it was all really enjoyable.

Monteverde: We stayed at Koora Hotel, which was hands down the most wonderful hotel I've ever stayed at. It is a boutique hotel with only 14 rooms and it was AMAZING. The service, the accommodations, the food, the view... everything was absolutely top-notch. This is not a resort so there's not a pool or other amenities so I wouldn't necessarily recommend this for families with young children. My kids are 12 and 15 and they loved it. We had a two-level family unit so it was extremely spacious and comfortable. It was a splurge for sure, but it was worth it. This hotel was a total highlight for us.

Monteverde was top of our list overall. The surroundings are beautiful and we just really enjoyed being there. We did ziplining and went to a sloth sanctuary - both were family favorites for us.

Overall, it was an absolutely amazing trip. My blood pressure stayed at a constant low level for 10 days so there you have it :)

Hotel Review

Hotel Koora at Monteverde

Overall Rating
Hotel Review

This hotel was hands down the nicest hotel I have ever stayed at. This is not a resort (no pool, spa or other similar amenities). It's a boutique property with just 14 rooms and it is absolute paradise. From the second we walked in the door the staff was nothing short of amazing. They exude warmth and professionalism. The family unit we stayed in was so lovely. It had two levels (it's like a mini apartment) and it was just so comfortable, light-filled, and spacious. The food at the hotel was wonderful. The view was breathtaking. The service was impeccable. I cannot recommend this hotel enough.

Tips for future travelers

Do it! It's worth the extra money to stay here. It's a total treat.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Review

Horseback Riding to La Fortuna Waterfall

Arenal/La Fortuna

Overall Rating
Activity Review

This was a really fun experience. The guides were excellent and really helped us out.

Guides, drivers and staff

Quality of Experience

Olman Romero profile photo
Olman Romero, local specialist, responded to this review:

Hola Wendy!

What a great experience!
Our team is so happy to know you had an unforgettable trip to our country.

I enjoy planning your vacation from beginning to end, unique experiences, and personalized services.

We hope this not going to be the last trip with us!

Pura Vida!
Olman

Kelly

Best Vacation Ever! · Costa Rica - Dec 19 - Jan 2, 2022

Traveler: Kelly J. - Local specialist: Diego Rivera

Our 14 day trip to Costa Rica was the best vacation we have ever had! Diego planned a trip that had a perfect balance of fun, adventure, relaxation, beauty, and learning! He was very easy to work with during the planning stages - and very kind and affable. Diego was also very accessible and responsive during the trip. I would highly recommend KimKim for planning your next trip and for working with Diego if your plans take you to the incredible country of Costa Rica! read more

Our 14 day trip to Costa Rica was the best vacation we have ever had! Diego planned a trip that had a perfect balance of fun, adventure, relaxation, beauty, and learning! He was very easy to work with during the planning stages - and very kind and affable. Diego was also very accessible and responsive during the trip. I would highly recommend KimKim for planning your next trip and for working with Diego if your plans take you to the incredible country of Costa Rica!

Hotel Review

Parador Resort and Spa

Manuel Antonio

Overall Rating
Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Review

Transfer San José to Arenal with Rafting on the Balsa River en Route (Class II & III)

Costa Rica

Overall Rating
Diego Rivera profile photo
Diego Rivera, local specialist, responded to this review:

Hello Kelly, thank you sooo much for your special review. I highly appreciate the honor of trusting your family vacation with me. I hope you and your family keep alive the Pura Vida spirit!!!

Everything went smoothly. It was nice to hav... · Costa Rica - Dec 26 - Jan 2, 2022

Traveler: charles s. - Local specialist: Adriana Prado

Everything went smoothly. It was nice to have someone overlooking everything.
Highlights were the day tour in Manuel Antonio, canyoning, white water rafting and surfing lessons.
All drivers were on time
Negatives
1) aggressive passing and driving from Monteverde to tamarindo (I didn’t complain but was very nervous)
2) hotel in tamarindo was right beside night club. Could not sleep at all until after 1 am.
3) night tour in Manuel Antonio was disappointing and our guide Carla was scared of spiders.

Adriana Prado profile photo
Adriana Prado, local specialist, responded to this review:

Hello Charles,

Thank you for your feedback and comments about your trip. I am very happy you enjoyed your time in Costa Rica.

We considered your comments and sent your feedback to improve the negative points of your trip. I hope you can come back to Costa Rica and I will be happy to assist you again with a new adventure. :)
Kind regards,
Adriana

This was just an overall incredible experienc... · Costa Rica - Dec 17 - Dec 23, 2021

Traveler: Peter K. - Local specialist: Diego Rivera

This was just an overall incredible experience for us. Diego really listened and set up an extraordinary 7 day trip for our family. It was an outstanding blend of fun, culture, relaxation, and excitement.

There was one little hic-up with one of the drivers, but Diego and the team responded very quickly... we didn't miss anything.

My 7 year old daughter could not have enjoyed it more. We'll be going back and will trust Diego with all our plans. read more

This was just an overall incredible experience for us. Diego really listened and set up an extraordinary 7 day trip for our family. It was an outstanding blend of fun, culture, relaxation, and excitement.

There was one little hic-up with one of the drivers, but Diego and the team responded very quickly... we didn't miss anything.

My 7 year old daughter could not have enjoyed it more. We'll be going back and will trust Diego with all our plans.

Hotel Review

The Springs Resort & Spa at Arenal

La Fortuna

Overall Rating
Hotel Review

Just superb. It is family friendly and at the same time it is five star luxury... an incredible blend.

Value

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Diego Rivera profile photo
Diego Rivera, local specialist, responded to this review:

Hello Peter,
Thank you very much for your comments. I've enjoyed creating this amazing trip for you and your daughter. I'm very happy you have had a great time and I hope you can come back soon.
PURA VIDA

Trip was as planned · Costa Rica - Dec 16 - Dec 24, 2021

Traveler: Brad H. - Local specialist: Alberto Molina

Trip was as planned. All scheduled transfers showed up within (10 to 20 minutes) of the scheduled times. Organization of the trip was easy with Alberto.

As far as the trip itself, Costa Rica is a great place to visit, however; going from place to place is taxing. Our normal car ride was 3+ hours. This was expected for the places we choose, however; looking back on it we spent too much time getting from place to place and not enough time seeing relaxing on our vacation. For a week long... read more

Trip was as planned. All scheduled transfers showed up within (10 to 20 minutes) of the scheduled times. Organization of the trip was easy with Alberto.

As far as the trip itself, Costa Rica is a great place to visit, however; going from place to place is taxing. Our normal car ride was 3+ hours. This was expected for the places we choose, however; looking back on it we spent too much time getting from place to place and not enough time seeing relaxing on our vacation. For a week long trip, we estimated that we were in a vehicle for 30+ hours in total. This is not the fault of the company we choose, they did a great job, just a thing of note for others following in our footsteps.

Beer was cold, weather was ideal, people were friendly, food amazing and Costa Rica was beautiful.

Amazing vacation through kimkim! · Costa Rica - Dec 18 - Dec 26, 2021

Traveler: senthil r. - Local specialist: Olman Romero

What an amazing vacation through kimkim! Right from airport pick up to drop off and everything I’m between we had the best experience at Costa Rica. The outfitters they arranged for the activities such as zip lining, canyoning & rafting were perfect. A special mention to Olman who was our advisor. He’s been nothing but awesome! We had some changes to itineraries, flight cancellations etc and he helped our group throughout!

Would Highly recommend kimkim for anyone looking for future trips!... read more

What an amazing vacation through kimkim! Right from airport pick up to drop off and everything I’m between we had the best experience at Costa Rica. The outfitters they arranged for the activities such as zip lining, canyoning & rafting were perfect. A special mention to Olman who was our advisor. He’s been nothing but awesome! We had some changes to itineraries, flight cancellations etc and he helped our group throughout!

Would Highly recommend kimkim for anyone looking for future trips!

Thanks
Tina

Hotel Review

Lost Iguana Resort and Spa

Fortuna

Overall Rating
Hotel Review

It’s good not great! Would take a star or even 2 away for the distance from everything. Also inside the resorts it rough to get around

Value

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Olman Romero profile photo
Olman Romero, local specialist, responded to this review:

Hello Tina,

I want to thank your family for trusting in us to plan a terrific time in Costa Rica.
We are all very happy knowing everything was perfect.

I hope you will visit our country in the future again!

Pura Vida to all your family!

Jean Stephen

Loved the service and customized package! · Costa Rica - Dec 4 - Dec 8, 2021

Traveler: Jean Stephen R. - Local specialist: Diego Rivera

Loved the service and customized package! read more

Loved the service and customized package!

Hotel Review

Shana By the Beach Resort

Manuel Antonio

Overall Rating
Hotel Review

Incredible location with spectacular view. A bit dated but still worth going

Tips for future travelers

The property is on a high cliff above the ocean. Great view. But remote beach access requires a vigorous walk

Location

Cliff based view of ocean
Cleanliness & Comfort

Cleanliness; simplicity
Staff

Friendliness
Authenticity & Character

Charm
Activity Review

Manuel Antonio National Park Guided Nature Hike

Costa Rica

Overall Rating
Activity Review

Seeing wildlife through the guide’s eyes was amazing!

Transport

Comfortable
Guides, drivers and staff

Knew their subject cold
Quality of Experience

Expertise of guide

The Best Honeymoon Ever · Costa Rica - Dec 10 - Dec 19, 2021

Traveler: Cyrus I. - Local specialist: Alberto Molina

We trusted Alberto, Diego (with GWA, who will be one of your main contacts once you're in CR), and KimKim as a whole with our honeymoon, and they knocked it out of the park. Booking everything was seamless, as we were able to adjust lodging and activities to fit our desired budget and pacing of the trip. Alberto was exceptionally responsive and accurate with his information. Every tour guide, every transfer/ride, and every hotel/resort were exactly what we'd hoped for. We ended up with the... read more

We trusted Alberto, Diego (with GWA, who will be one of your main contacts once you're in CR), and KimKim as a whole with our honeymoon, and they knocked it out of the park. Booking everything was seamless, as we were able to adjust lodging and activities to fit our desired budget and pacing of the trip. Alberto was exceptionally responsive and accurate with his information. Every tour guide, every transfer/ride, and every hotel/resort were exactly what we'd hoped for. We ended up with the honeymoon of a lifetime, rich with wildlife, adventurous experiences (including horseback riding through the cloud forest and countryside, whitewater rafting, ziplining, and swimming in a waterfall), and most importantly, ease. I strongly recommend using KimKim to book your Costa Rica experience without hesitation.

Alberto Molina profile photo
Alberto Molina, local specialist, responded to this review:

Hi Cyrus and Heena
I am glad you enjoyed Costa Rica and that you had a great honeymoon.
Pura vida
Alberto

Amazing Trip! · Costa Rica - Nov 29 - Dec 6, 2021

Traveler: William V. - Local specialist: Olman Romero

He was fantastic! Planned an amazing trip for us that kept us busy but also had some downtime to enjoy and relax. The selected tours were top notch and we highly recommend them to anyone looking to see the best of Costa Rica!

Olman Romero profile photo
Olman Romero, local specialist, responded to this review:

Hello William,

Thanks for your kind words.
I really enjoyed planning your trip to Costa Rica.

I hope this is not going to be the last time you visit our country.

Pura Vida!
Olman

The best customer service during a challenging time · Costa Rica - Dec 1 - Dec 15, 2021

Traveler: Kathryn P. - Local specialist: Yenyi Fu

This trip was rescheduled twice due to the pandemic. Thankfully kimkim and Yenyi took care of everything for us, even making changes to our excursions while we were in Costa Rica. This was a complicated trip and throwing in the pandemic further complicated it. This would have been overwhelming had we had to make all of the changes ourselves. We highly recommend kimkim for their excellent customer service during a very challenging time. Thank you! read more

This trip was rescheduled twice due to the pandemic. Thankfully kimkim and Yenyi took care of everything for us, even making changes to our excursions while we were in Costa Rica. This was a complicated trip and throwing in the pandemic further complicated it. This would have been overwhelming had we had to make all of the changes ourselves. We highly recommend kimkim for their excellent customer service during a very challenging time. Thank you!

Hotel Reviews

Makanda by The Sea Hotel Adults Only

Manuel Antonio

Overall Rating
Hotel Review

We had a lovely room overlooking the jungle and the bay. The grounds of the hotel were very unique and we felt like we were definitely on vacation each time we stepped outside. You see monkeys and birds all around the property - monkeys even showed up for breakfast - just be alert because they'll try to steal your food! The staff was very helpful and accomodating. There is even a private beach area at the bottom of the hill that staff will gladly take you to and from via golf carts. We happened to be there at the end of the rainy season so the walkways are slippery if you're not wearing shoes with soles that grip. The food is excellent as well. Makanda was just was a wonderful getaway from reality.

Tips for future travelers

Bring shoes with soles in case of rain....also pack a rain coat.

Value

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Cala Luna Boutique Hotel & Villas

Tamarindo

Overall Rating
Hotel Review

We were very lucky in our room assignment - off the walkway, toward the back to allow for more privacy (and a place to dry our laundry with it not being in the public view). The food is excellent and I highly recommend the farm to table dinner that's offered. The farm is owned by the hotel owner and they grow all the vegetables and herbs for the hotel, organically. That dinner is a unique experience and everyone should try it. A short walk to the beach and you have access to tidal pools deep enough to swim in. You can walk for miles along the shore - just remember your sunscreen! There are a couple of cabanas by the pool that we employed during the hot afternoons and we enjoyed drinks and lunch by the pool as well. That's a great way to spend a warm day. The hotel is within walking distance (if you don't mind walking a mile or two) to downtown and amenities. I had a medical emergency our first night there and the night clerk was very helpful in finding a 24 hour urgent care clinic that was open for me to go to. All was well in the end and really, we can't say enough good things about Cala Luna. I think the villas with the plunge pools would be an excellent place to stay here, had we planned a bit better - more privacy, private pool. All in all, Cala Luna is an oasis in very busy Tamarindo.

Tips for future travelers

Make sure you fully shut the door when going to bed or one of the resort cats might pay you a visit in the middle of the night. It was a surprise but makes for a very funny story.

Value

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Nayara Springs

Fortuna

Overall Rating
Hotel Review

Perfect!!! This was a trip postponed twice due to the pandemic and was originally scheduled to celebrate a milestone anniversary. When the staff asked us if we were celebrating anything, we told them that story. When we arrived at our room, there was a rose petal display on the floor, champagne, chocolates and fruit to help us celebrate! It was so very wonderful and thoughtful! Laundry is included, which, toward the end of a two week vacation, is very necessary. Food at every restaurant was over the top delicious and the staff is spectacular. The grounds are gorgeous too - take a walk up to the tented camp area and take advantage of the hot springs and the freezing cold plunge pool. Our room was perfect - huge, outdoor shower (as well as an indoor one), large bathroom and a fabulous hot spring warmed plunge pool! We used that quite a bit. We stayed here at the end of the raining season so it, of course, rained. That shouldn't deter you - there are umbrellas everywhere and if you don't feel like walking in the rain, you can call the front desk for a golf cart ride to wherever you need to go. The staff is very helpful with anything you need whether is be making reservations for dinner or setting up an excursion. They are happy to help so don't be afraid to ask. We actually based our entire trip around this resort - I had read about it and how wonderful it was so we had to stay here....the article was spot on!!! We would go back in a heart beat!

Tips for future travelers

Celebrate whatever here - they really make your special day even more special.

Value

everything
Location

Close for an inexpensive taxi ride to town
Cleanliness & Comfort

Staff

Personal attention
Authenticity & Character

Activity Reviews

Manuel Antonio National Park Guided Nature Hike

Manuel Antonio

Overall Rating
Activity Review

Our guide was extra friendly and informative, he had a vast knowledge of the flora and fauna plus he was very adept at taking photos with cell phones through the viewfinder of his telescope. We had some free time during the tour to explore the beach on our own before heading back through the jungle. The park is gorgeous and they are very strict about handwashing and mask wearing through the entrance gate. There is so much to see in this national park - it should be a national treasure! We saw birds, monkeys, iguanas, caimans....just a great place to explore!

Value

Transport

Guides, drivers and staff

Quality of Experience

Catamaran Adventure from Manuel Antonio with Snorkeling & Meal

Manuel Antonio

Overall Rating
Activity Review

I'm glad the boat wasn't filled to capacity - we wouldn't have been able to interact so easily with our other snorklers as much. Drinks were delicious as well as dinner - and the sunset was amazing. The crew guided us around the bay before we started snorkling and we encountered a pod of spotted dolphins who swam along with the boat. There weren't a ton of different fish to see but it was calm and the water was warm. The boat has a slide that nearly every passenger went down! It was a very pleasant and relaxing time spent on and in the water.

Value

Food

Transport

Guides, drivers and staff

Quality of Experience

Yenyi Fu profile photo
Yenyi Fu, kimkim staff, responded to this review:

Thanks for the great review, and I am happy that we were able to make this happen! Hope to help you plan a future trip soon!

Best,
Yenyi

Filipa

The trip of a lifetime in Costa Rica · Costa Rica - Nov 20 - Dec 2, 2021

Traveler: Filipa P. - Local specialist: Diego Rivera

We had an amazing time during our days in Costa Rica. Our local specialist, Diego, did an awesome job planning our trip, all our days and activities. Prior to going, he was always available and patient answering our questions and adapting the trip to our preferences and needs. We lost our connection flight and consequently our first day in Costa Rica, I alerted Diego and he was super fast in answering and adapting everything, and we ended up only missing a small activity at the first place we... read more

We had an amazing time during our days in Costa Rica. Our local specialist, Diego, did an awesome job planning our trip, all our days and activities. Prior to going, he was always available and patient answering our questions and adapting the trip to our preferences and needs. We lost our connection flight and consequently our first day in Costa Rica, I alerted Diego and he was super fast in answering and adapting everything, and we ended up only missing a small activity at the first place we visited, Tortuguero. Regarding the trip itself, we fell in love with Costa Rica and had the time of our lives. All the activities we did were awesome and aligned with what we like. We had a mix of adrenaline, adventure and relax, which was perfect. We got to try things from zip lining, to rafting (which was our favorite thing), a night tour in the jungle, snorkeling and hot springs! Costa Rica feels like a country in the middle of an amazing jungle and Diego at Green World made sure we had an amazing experience. I would definitely recommend his services! All our guides knew what they were doing and we had a lot of fun. The hotels we stayed at were super nice and all activities we did were very well organized. Everything went smoothly and we didn’t need to worry about a thing, it was completely hassle free! Costa Rica blew our expectations and will forever hold a special place in our hearts.

Anita

Just terrific! · Costa Rica - Nov 19 - Nov 28, 2021

Traveler: Anita L. - Local specialist: Alberto Molina

Costa Rica is a true tropical paradise with an incredible flora and fauna. Our trip was filled with endless breathtaking views and experiences. And the people were incredibly friendly, courteous and helpful. Thank you so much to Alberto, all of our guides and drivers, and Kimkim for making our trip to Costa Rica so well-planned and smooth. Everything went according to plan. The communication with Alberto was without any problems, and he came up with a really nice itinerary for us after two... read more

Costa Rica is a true tropical paradise with an incredible flora and fauna. Our trip was filled with endless breathtaking views and experiences. And the people were incredibly friendly, courteous and helpful. Thank you so much to Alberto, all of our guides and drivers, and Kimkim for making our trip to Costa Rica so well-planned and smooth. Everything went according to plan. The communication with Alberto was without any problems, and he came up with a really nice itinerary for us after two days. He managed to squeeze in so much in just 10 days, but without it being too much. It was the perfect balance between activities and leisure. Our drivers David and Felipe, were exceptionally nice, and we had so many good conversations with them. Our other guides and drivers were all really nice and knowledgeable too. Our guide, Donald, in Monteverde's cloud forest was especially knowledgable and enthusiastic. He was also really good at spotting quetzals! Everywhere we went, the wildlife was in proximity: macaws flying by at breakfast, monkeys coming up to the pool, a beautiful blue bird joining us for lunch at the beach, snorkling and seeing reef fish and a turtle, passing by a crocodile in a river on our way back to the hotel from the beach.

We had a mid-range budget, and the hotels Alberto picked out for us were all great. We had big rooms/bungalows with two BIG twin beds. Hotel Lomas del Volcán in La Fortuna was particularly nice, and the food there was delicious. Hotel Nimmbú in Playa Carrillo (Sámara) was also beautiful, but the food could have been better. It wasn't bad, but it didn't quite live up to the standard that we expected from such a nice hotel.

We loved La Fortuna and its volcano. Monteverde was breathtaking and perfect to see from the horseback. The cloud forest there is also absolutely a must to see. It was perfect to end our holiday at the beach in Sámara, which was such a quaint little community with breathtaking and almost empty beaches.

We will definitely visit Costa Rica again! Also because we didn't get to see a sloth which we really really wanted to see :)

Alberto Molina profile photo
Alberto Molina, local specialist, responded to this review:

Hi Anita
Thanks a lot for your review, I am glad that you enjoyed Costa Rica, and it will be a pleasure having you again in the country to find the sloth!
Pura Vida,
Alberto

Costa Rica! · Costa Rica - Nov 29 - Dec 6, 2021

Traveler: Thomas S. - Local specialist: Olman Romero

We really really enjoyed the trip that Olman set up for us! He listened to our needs and asks and executed everything so well!

Orlando, Alberto, Minor, Andres are just a few of the many great people/guides we met on our trip! Thank you so much to them.

Olman Romero profile photo
Olman Romero, local specialist, responded to this review:

Hola Thomas,

Thanks for your kind words.
We are so happy you had a great time in Costa Rica.

We hope this is not going to be the last time you visit our country.

Pura Vida!
Olman

One of the most authentic places i have ever stayed · Costa Rica - Nov 11 - Nov 16, 2021

Traveler: JOSE I. - Local specialist: Diego Rivera

The trip was great, we stayed at amazing hotels and had very good activities in general.

We stayed in an absolutely beautiful treehouse that was chosen by Diego.

I think the follow-up during the trip could have been better, and the details in the trip guide were not as accurate, for example, in one activity that included swimming it wasn't stated that we should have brought swimming suit!

Diego Rivera profile photo
Diego Rivera, local specialist, responded to this review:

Hello Jose,
Thank you very much for your evaluation and all your feedback. It makes us create better programs and better services for our travelers.
I hope you can come back in the future!
PURA VIDA!
Diego.

Chaitra

Thank you kimkim and our guide Olman. We had ... · Costa Rica - Nov 19 - Nov 28, 2021

Traveler: Chaitra P. - Local specialist: Olman Romero

Thank you kimkim and our guide Olman. We had a wonderful 10 days trip to Costa Rica. Our guide worked with us with in a very short period we had and planned any amazing vacation. We had the best hotels and best adventures. Just as we expected.