Adam Gomez

Adam did a great job. He was very much on top of it. In the beginning, I wasn't quite sure when I was gonna travel and he was very nice about it, he was like "I'll just check-in, and you let me know when you're ready". And then that happened also throughout the trip. He did great.

I would love to tell you that this was my first time using Kimkim, and I definitely will use you guys again because I I loved the process of being able to customize but then also have an itinerary set when I got there so that it wasn't done for me, and I didn't have to figure it out. So I just wanna say thank you for the wonderful service you guys provided. It was just really, really nice.

Hotel Reviews

Cascade Wellness Resort

Lagos

The CascadeWellness Resort was absolutely gorgeous. It was my favorite accommodation. The rooms were really nice. I enjoyed the pool. The breakfast was magnificent, with very good options.

Authenticity & Character

Location

I loved the walking trails steps from the hotel

Staff

Cleanliness & Comfort

Lisboa Prata Boutique Hotel

Lisboa

Generally nice, clean and great in terms of location. You could walk to everything, which was really handy. I was on the third floor, and going up and down was a little bit of a hike for a day.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

RVA - Porto Central Apartments

Porto

It's nice to feel entirely on your own. The apartment was also very nicely situated, right in the middle of everything so I could walk anywhere. Lovely place to stay.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Pena Palace & Sintra Village Half Day Trip

Lisbon

The Private Pena Palace & Sintra Village Half Day Trip was a favorite during my time in Lisbon. The architecture and history were breathtaking, and the whole experience was beautifully organized. It was a great way to escape the hustle of the city and enjoy some of Portugal's rich history.

Evening Food Walk

Lagos (Algarve)

The Evening Food Walk in the Algarve was definitely one of the highlights for me. I'm a big fan of food tours, and this one did not disappoint. It was an excellent way to taste the local cuisine and learn more about the culture. I highly recommend this activity to anyone visiting the area.

We had a wonderful family trip to Spain thanks to KimKim! Adam and Summer did a great job booking tours to match our varied interests. Every one of our guides was knowledgeable and welcomed questions. We particularly enjoyed our tour guide Miguel in Seville and Nacho who took us on a private tapas tour in Madrid. All of the travel arrangements went smoothly - we flew home just two days before the major power outage for which we are very grateful. This was our third trip with KimKim and we look forward to more in the future.

Hotel Reviews

Las Casas de la Judería

Seville

We enjoyed this unique, historic hotel and the walk from our room to the main building through corridors interspersed with fountains, flowers and patios. It was a nice, easy walk to the Alcazar and historic center.

Authenticity & Character

Quirky and fun.

Location

Close to major attractions

Staff

Cleanliness & Comfort

Room Mate Macarena

Madrid

Lovely breakfast room, good individual rooms located in dark hallways, prime location.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Radisson Blu 1882 Hotel, Barcelona Sagrada Familia

Barcelona

Modern chain hotel with large rooms and very nice dining options. Located very close to La Sagrada Familia.

Authenticity & Character

Location

Close to La Sagrada Familia but a distance away from other major tourist areas in Barcelona.

Staff

Cleanliness & Comfort

Activity Reviews

Private Prado Museum Visit with an Art Historian

Madrid

Excellent way to see the amazing collection and learn about Spanish history.

Quality of Experience

Guides, Drivers and Staff

Private City Walk & Royal Palace Experience

Madrid

Complimented the Prado Museum tour that we did on the same day.

Quality of Experience

Guides, Drivers and Staff

Private Day Trip to Ávila & Segovia

Madrid

It was unseasonably cold and rainy the day of the trip which dampened our experience a bit. Interesting cities and sites explained well with a very good recommendation for a restaurant at lunch.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Evening Tapas Stroll with a Local

Madrid

Really excellent tour filled with local information and tips and delicious food. Wished this had been at the start of our trip but I’m sure scheduling was challenging because of the Easter holiday.

Quality of Experience

Guides, Drivers and Staff

Nacho chose great food and restaurants and adapted flexibly to our interests.

Historic Landmarks Walk

Seville

Miguel was an excellent guide and covered a lot of really interesting sites and locales. The small group was a good size.

Quality of Experience

Guides, Drivers and Staff

Private Visit to Seville’s Cathedral & Alcázar

Seville

Even though we saw these sites from the outside we learned a lot more about them by touring the interior.

Quality of Experience

Guides, Drivers and Staff

Park Güell & La Sagrada Família Experience

Barcelona

Beautiful, iconic, must see sites viewed as part of a larger group. The sites were very crowded but the guide did a good job navigating us along.

Quality of Experience

Guides, Drivers and Staff

Transport

So glad that transportation to La Sagrada Familia was included!

Costa Brava Day Trip

Barcelona

We really enjoyed all of the sites and wished there had been more time in Girona. We got a late start due to mechanical issues with the van. Not the tides fault at all.

Quality of Experience

Guides, Drivers and Staff

Transport

Mechanical issues delayed us by an hour and a half.

Overall a great trip.
We had a bit of back and forth about our planned accommodations, but after that, we had three great hotels- resorts and nice trips to attend.
Manoa Hotel in la Fortuna has the most beautiful gardens and a ton of birds- tucans, wild peacocks, and a ton of egrets and small birds. We had a hiking trip around the Arenal volcano forest and we had a great guide named Carlos. Very knowledgable about nature and history and geology. Then we went to hot springs spa- totally not worth it, unless you enjoy to share a warm, crowded small body of water with a bunch of strangers who are served drinks and never leave to pool to go to the bathroom. They had a very nice buffet restaurant. one downside- our driver forgot about us and it took the front desk to call and investigate before someone showed up 30 minutes later to get us to our hotel. He appeared surprised that he wasn't tipped.
Poco A Poco in Monteverde- nice, compact hotel, with its own trail into nearby jungle. I arrived there with a bad stomach issue and they had a room for us in 10 minutes, even though the check-in wasn't for another 3 hours.
All the trips we booked- cocoa plantation, night jungle trip and the canopy bridges the next day were enjoyable, in my husband's view ( I was sick for 2 days, so I didn't participate)
And then Shana by the sea near Manuel Antonio National park - forget the sea. water is not clear, nor blue. No surprise, it is on a Pacific side. The path- very steep-takes you to the secluded beach with dark colored gravel. But first you have to wade thru a dark murky pond with water coming out of Mongrove forest. Not big, maybe 25 feet wide, but enough to make you not trust the water. Don't bother to go there, better spend time at the pools. Beautiful pools and gorgeous views make up for no beach. The staff, especially Carlos in the front office, are extremely helpful and nice.
We had added attraction of Capuchin monkeys visit the hotel every afternoon. Nice but they steal stuff- keep your balcony doors closed. Again, lots of colorful big and small birds .
And Views to die for.
I highly recommend a tour of Manuel Antonio National Park. We managed to see both kinds of sloths, an anteater, monkeys, birds, inland crabs, deer, the famous colorful frogs, lizards ,even a tiny snake.
Downside- we visited in a week before Easter so all locals had time off and the park was beyond crowded.
I was pleasantly surprised that Eli, our guide, managed to find animals for us to see. I imagine that any less busy time of the year only adds to the allure.
Overall, a nice trip, well organized,
To those who expect a real jungle experience- you may be surprised . The trails and paved with gravel, there are water stations along the trails. Very civilized.

This was a fantastic trip and The KimKim team was very helpful and knowledgeable about the country. They helped guide us on length of time and types of tours based on our interests. It really was tailored to our needs.

The only thing that could have made it better was to have a local contact in country during our stay.

Our family had an outstanding 12 day trip to Spain. The experience booking the trip through Kimkim was great, and exceeded our expectations in just about every way. Their local knowledge and availability throughout the trip eliminated the stress and work of planning a vacation, and made it easy for us to enjoy our time together.

Our local specialist, Adam, was knowledgeable and accessible and did good work tailoring our experiences to our preferences and making our itinerary teen friendly. Matching our itinerary to friends traveling on different but overlapping schedule was seamless. I can't imagine how difficult it would have been to coordinate everything on our own.

Our operations specialist, Lea, was very responsive during our trip and usually responded to chats within just a few minutes. She helped with a number of small issues and questions over the 21 days. A mistake with a hotel booking at one of our stops was immediately handled and addressed in the most professional way. Lea is a gem!

A highlight of the trip were the private walking tours scheduled at each stop. Adam set us up with personable and knowledgeable guides that each gave us an experience that would have been impossible if we'd joined a larger group. Ona was our guide in Girona, and we really liked her relaxed and approachable style. Our teens really had a good time with her, and learned a ton about the history of this ancient city.

In Barcelona, our guide showed us around the Gothic Quarter and made us feel like locals. She was clearly well liked by the restaurateurs at the stops we made for tapas along the way, and we felt like we were catching up with an old friend more than rushing from stop to stop on a planned tour.

Ruth, our guide to Alhambra in Granada, did a fantastic job showing us around the grounds and helping us skirt around the crowds. We felt like we were getting some of the smaller historical details that the larger groups don't hear about, which was a lot of fun.

The hotel and airport transfers made moving between our stops much easier with our luggage. Large, clean Mercedes vans were comfortable and the drivers were professional.

Each of the hotel selections were perfectly located and within walking distance of all of the main sites we wanted to experience.

We will definitely be using Kimkim to book trips in the future, and would recommend it without reservation to any of our friends!