Portugal Travel Agents

Kimkim has selected the best Portugal travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in Portugal who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
Plan your trip to Portugal
Chat with a local specialist who can help organize your trip.

Beatriz De Pablo Rocha

(115 reviews)
Portugal Travel Agent based in Madrid
Recent traveler reviews for Beatriz:
"I decided to choose our hotels, and agreed on a couple that Beatriz recommended." - by Deborah, May 30, 2025 · see review
"Working with Beatriz to plan this very special trip was an exceptionally easy process." - by Jessica, Apr 26, 2025 · see review
"My daughter Alayne and I had a wonderful memorable winter trip to Madrid and Barcelona, all thanks to the meticulous planning and care from Beatriz and her amazing team at Espiritu Travel." - by Patti, Dec 21, 2024 · see review

Marina Courtaut

(109 reviews)
Portugal Travel Agent based in Madrid
Recent traveler reviews for Marina:
"Our travel consultant, Marina planned the perfect trip for my family of all ages- from teenagers to seniors." - by Catherine, Apr 1, 2025 · see review
"Marina was very responsive and had an amazing itinerary for us." - by Preet Paul, Dec 21, 2024 · see review
"The information Marina gave us was for the most part very clear and timely and correct." - by Beth, Nov 13, 2024 · see review

Yassine Echcherki

(104 reviews)
Portugal Travel Agent based in Morocco
Yassine specializes in: Cultural Heritage Tours, Trekking, Surfing, Artisans, Community Service, Homestay experience
Recent traveler reviews for Yassine:
"Yassine helped us put together an itinerary in less than 2 weeks to departure date since we got a very late start to planning." - by Ranjini, Feb 18, 2025 · see review
"Yassine and MOBT saw to it that the planning and organization were flawless." - by Brett, Feb 5, 2025 · see review
"Trip Planning with Yassine (KimKim Travel) The planning phase of the trip was exceptional." - by Rebecca, Jan 7, 2025 · see review

Pedro Luis

(103 reviews)
Portugal Travel Agent based in Lisbon
Pedro specializes in: Customized Tours in Portugal & Spain | History & Culture, Gastronomy & Wines, Sun & Sea, Hidden Gems | Self-Drive & Private Driver Trips
Recent traveler reviews for Pedro:
"Pedro was fantastic." - by Michelle, Jun 7, 2025 · see review
"Pedro has been an incredible asset to our wonderful trip to Portugal!" - by Rocky, Jun 6, 2025 · see review
"Pedro was awesome!" - by Doug, Jun 5, 2025 · see review

Marta Trzeciakowska

(72 reviews)
Portugal Travel Agent based in Madrid, Spain
Marta specializes in: History, food, scenery, cultural insights, local tips, nature
Recent traveler reviews for Marta:
"I spoke with Marta about what kind of trip we were looking for and she delivered." - by Tom, May 7, 2025 · see review
"Marta was our travel specialists and she did a wonderful job." - by Richard, Mar 18, 2025 · see review
"Marta did an amazing job of planning the trip taking into account our preferences!" - by Laura, Mar 12, 2025 · see review

Tiago Filipe

(65 reviews)
Portugal Travel Agent based in Lisbon
Tiago specializes in: Culture, Architecture, Nature, Outdoors
Recent traveler reviews for Tiago:
"The attention to the details by Tiago was extraordinary." - by Carlos, Jun 10, 2025 · see review
"Tiago was very accommodating and was always there to help us with anything we needed." - by Bernard, May 14, 2025 · see review
"The planning with Tiago was effortless; we expressed our interests and he planned the perfect trip, totally and timely responding to every inquiry." - by Kenneth, May 2, 2025 · see review

Rita Pagano

(60 reviews)
Portugal Travel Agent based in Madrid
Rita specializes in: Tailor-made, art, culture, gastronomy, family friendly and outdoor activities.
Recent traveler reviews for Rita:
"Rita from the KimKim team was great to work with to get our literary set up." - by Mike, May 24, 2025 · see review
"I was too busy to really think much about this trip before we went, so I really had to trust Rita to create a fun itinerary with nice places to stay." - by Mia, May 23, 2025 · see review
"Rita and our local guides were incredibly helpful." - by Katie, May 17, 2025 · see review
Rita's Favorite Itineraries:

João Branco

(56 reviews)
Portugal Travel Agent based in Lisbon
João specializes in: Exclusive Tours, Customized Programs in Portugal, Honeymoons, Group Tours, History, Culture, Gastronomy, Wines, Outdoor, Sun & Sea, Self-Drive, Private Driver, Spanish, Portuguese, English
Recent traveler reviews for João:
"João · Jun 4 I was very happy with the way the trip turned out especially since we started planning it very late." - by Monica, Jun 7, 2025 · see review
"Dear João and Team, Thank you for an absolutely wonderful vacation." - by Kathy, May 23, 2025 · see review
"The Kim Kim Team from João, Pepe, Rafa, Ivo and Roberto et al were fantastic." - by Amuthar, May 2, 2025 · see review

Raquel Aceituno

(55 reviews)
Portugal Travel Agent based in Madrid
Raquel specializes in: Tailor-made, photography, nature, mycology, gastronomy, history, world culture's
Recent traveler reviews for Raquel:
"KimKim assigned us to Raquel Aceituno who is a Travel Specialist with Espiritu Travel in Spain." - by Maggie, Jun 9, 2025 · see review
"All of the arrangements were perfectly done by Raquel and her team." - by Joe, May 31, 2025 · see review
"We really enjoyed the 21-day trip in Spain that Raquel arranged for us." - by Scott, May 24, 2025 · see review

Helena Fernández

(52 reviews)
Portugal Travel Agent based in Madrid, Spain
Helena specializes in: Custom made trips.
Recent traveler reviews for Helena:
"This was a very well planned and executed trip by Helena/Kimkim!" - by Ritu, Apr 23, 2025 · see review
"- Helena and team took care of all the hotel and train bookings saving me a lot of hassle entering passport info and lining up train and hotel logistics - Helena was able to recommend activities based on our interests and timing of arrival, as well as lead time for heading to train stations and airport which was super helpful (googlemap timings doesn’t take into account for time for getting lost/not knowing exactly where to turn/going through security etc) Helena went through iterations of planning and also identified a bug in the system with pricing (I got a little suspicious when updating the itinerary didn’t change the price) and got everything resolved in a timely fashion." - by V, Feb 26, 2025 · see review
"Helena and the Kimkim team helped us plan a trip to Barcelona and the Pyrenees!" - by Spencer, Feb 17, 2025 · see review
Helena's Favorite Itineraries:

Karin Eckhard

(31 reviews)
Portugal Travel Agent based in Madrid, Spain and USA
Karin specializes in: Tailor-made, culture, art, history, culture, architecture, gastronomy, outdoor activities, nature-based, small groups, off the beaten track
Recent traveler reviews for Karin:
"Karin was extremely responsive and took the time to explain everything thoroughly." - by Jonathan, Oct 27, 2022 · see review
"Karin’s direct experience and knowledge of Spain provided invaluable information in making decisions about the itinerary of the trip." - by Herbert, Sep 5, 2022 · see review
"Our local specialist, Karin, was incredibly thoughtful and attentive a long the way - including through the planning process and logistics on the ground." - by Brooke, Jul 21, 2022 · see review

Marisa Agulhas

(29 reviews)
Portugal Travel Agent based in Lisbon
Marisa specializes in: Exclusive Tours in Portugal, Culture, Gastronomy, Wines, Sun&Sea. Self Drive and Private Driver.
Recent traveler reviews for Marisa:
"Marisa and the whole team were fantastic." - by Dan, Jun 1, 2025 · see review
"Marisa and her team were always providing us updates and reminders." - by Mubin, May 26, 2025 · see review
"Each aspect of the planning was carefully thought out with excellent suggestions and options from Marisa." - by madelyn, May 15, 2025 · see review

Anita Matijasevic

(20 reviews)
Portugal Travel Agent based in Madrid & Florence
Anita specializes in: Couples romantic getaways, Family&Friends Trips, Hiking, Wine Tasting Experiences, Exploring the Lakes and nature...
Recent traveler reviews for Anita:
"I was amazed at how Anita, our local travel specialist, listened to our needs." - by Marcia, May 24, 2025 · see review
"From the very start of the process Anita was so helpful." - by Larry, May 21, 2025 · see review
"we had an excellent experience working with Anita and all the kimkim staff!" - by KAREN, Jan 29, 2025 · see review

João Daniel

(19 reviews)
Portugal Travel Agent based in Lisbon
João specializes in: Outdoors, Nature, Culture, History, Sports
Recent traveler reviews for João:
"João helped design a wonderful trip for our family." - by Lauren, Apr 18, 2025 · see review
"Now here is the huge kudo to our travel guide João." - by Jim, Sep 18, 2024 · see review
"João provided detailed information and options for each of my stops in Portugal." - by Ebetuel, Aug 26, 2024 · see review

Giorgia Torre

(10 reviews)
Portugal Travel Agent based in Madrid
Giorgia specializes in: Tailor-made, outdoor activities, culture, history and art, gastronomy
Recent traveler reviews for Giorgia:
"A big thank you to Giorgia for helping us plan such a memorable trip to Portugal in October 2024." - by Maja, Oct 22, 2024 · see review
"The hotels were in great locations and our agent, Giorgia, was very helpful during our trip with changing the time of our car rental to communicating with the hotel about our rooms." - by Jane, Aug 15, 2024 · see review
"Giorgia, Karin, and Carmen were wonderful with helping to create the perfect trip." - by Charles, Jun 3, 2024 · see review
Giorgia's Favorite Itineraries:

Hector Molina

(9 reviews)
Portugal Travel Agent based in Madrid
Hector specializes in: Tailor-made, History, Art, Culture, Gastronomy, Nature
Recent traveler reviews for Hector:
"Wishing Hector had given us a list of popular destinations enjoyed by KimKim clients for each city." - by Kristin, May 23, 2025 · see review
"Hector thought of every detail and provided a few fun surprises for us along the way." - by Julie, May 15, 2025 · see review
"Hector gave us great suggestions, responded in a timely manner and was also able to pivot and rearrange cities and tours when we decided to fly out of Madrid instead of Seville." - by Penny, May 2, 2025 · see review

Diana Mota

(5 reviews)
Portugal Travel Agent based in Lisbon
Diana specializes in: Exclusive Tours | Local Activities | Nature | Sea | Gastronomy & Wines | Self-Drive & Private Driver
Recent traveler reviews for Diana:
"Diana helped us develop a perfect itinerary." - by Holly, May 19, 2025 · see review
"Diana was amazing in planning a fantastic trip for us in Portugal." - by Nidhi, May 9, 2025 · see review
"Working with Diana to plan our Portugal trip was such a pleasure!" - by Aparna, Feb 27, 2025 · see review

More in Portugal


Trip Reviews for Portugal

The latest reviews by travelers who booked their trip on kimkim
4.9
Based on 588 ratings

Our trip to Portugal was organised by Adam- h...
Portugal | May 28 - Jun 6, 2025

M
Melinda D.
Australia | Reviewed on Jun 12, 2025
Our trip to Portugal was organised by Adam- he did a fantastic job! The Zoom catch up before our trip began gave us the opportunity to run through our itinerary and ask any questions. The tours that we had booked were fun and hassle free. When we had a tour cancelled, we were notified promptly and offered something similar. Our drivers were punctual ,friendly, and knowledgeable. The hotels we stayed in were unique and definitely suited our style. Communication with the team at kimkim... Read more

Our trip to Portugal was organised by Adam- he did a fantastic job! The Zoom catch up before our trip began gave us the opportunity to run through our itinerary and ask any questions. The tours that we had booked were fun and hassle free. When we had a tour cancelled, we were notified promptly and offered something similar. Our drivers were punctual ,friendly, and knowledgeable. The hotels we stayed in were unique and definitely suited our style. Communication with the team at kimkim was efficient and we were kept in the loop at all times. I was hesitant to use a travel company as I usually organise our travel myself but not knowing much about Portugal and wanting a stress free end to our holiday, I decided to take a leap of faith with kimkim. It definitely paid off and I would not hesitate to recommend the team at kimkim if you are looking for a tailor made travel itinerary.

Hotel Review
Heritage Avenida Liberdade
Lisboa

Beautifully restored hotel, great location. Rooms were spacious and facilities excellent. Breakfast was excellent with lots of choices. Pastel de Nata available to nibble on all day!

Authenticity & Character
beautiful decor
Location
easy walking to restaurants and sights
Staff
helpful and friendly
Cleanliness & Comfort
comfortable beds and fluffy towels
Activity Review
Sintra Day Trip with Visit to Pena Palace
Sintra Day Trip with Visit to Pena Palace
Lisbon

Filipa was a great guide. Punctual, friendly, and knowledgeable. She was able to keep one step ahead when there was traffic issues in Sintra and kept us updated with arrival times, etc. The Pena Palace was stunning, lots to see and beautiful surroundings.

Quality of Experience
Guides, Drivers and Staff
friendly and knowledgeable
Transport
very clean vehicle with good air conditioning
Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Jun 12, 2025
Melinda!!!! Loved reading your review!! 🙌 Thank you so much for your kind and thoughtful review! We're thrilled to hear that you had such a positive experience on your trip to Portugal and that it was a smooth and enjoyable experience from start to finish. It’s great to know the pre-trip Zoom session was helpful, and that the tours, drivers, and accommodations matched your travel style. We’re especially glad we could earn your trust, given that you usually plan your own travel—your leap of... Read more

Melinda!!!! Loved reading your review!! 🙌

Thank you so much for your kind and thoughtful review! We're thrilled to hear that you had such a positive experience on your trip to Portugal and that it was a smooth and enjoyable experience from start to finish.

It’s great to know the pre-trip Zoom session was helpful, and that the tours, drivers, and accommodations matched your travel style. We’re especially glad we could earn your trust, given that you usually plan your own travel—your leap of faith means a lot to us!

We truly appreciate your recommendation and hope to help you plan another memorable journey. 😀

I think overall the trip was really well plan...
Portugal | May 27 - Jun 5, 2025

Mili
Mili K.
Dallas, TX | Reviewed on Jun 10, 2025
I think overall the trip was really well planned. Joao was very available and even helped arrange a gift for my son for his birthday. I would have preferred to stay in Cascais rather then Lisbon and just take trips day to Lisbon sites from Cascais as one night in Cascais felt too short-was a very lovely place. Evo and Carlos were both excellent drivers, super friendly, and great with my kids! They both went above and beyond. Carlos even parked at the airport to help us with our luggage... Read more

I think overall the trip was really well planned. Joao was very available and even helped arrange a gift for my son for his birthday. I would have preferred to stay in Cascais rather then Lisbon and just take trips day to Lisbon sites from Cascais as one night in Cascais felt too short-was a very lovely place. Evo and Carlos were both excellent drivers, super friendly, and great with my kids! They both went above and beyond. Carlos even parked at the airport to help us with our luggage and was patient with us when we overslept! Everyone was very nice. The only issue I had was at Cascade wellness resort with the showers not draining properly. My main feedback would be I wish there was more transparancy in the individual cost of each items rather then being bundled together. The cooking class, boat tours, winery were all wonderful. Sara did a fantastic job with the walking tour of Porto. Joao and his team were always very available on what's app whenever we had a question. Overall, I really appreciated the seamlessness of the trip!

Hotel Reviews
Hotel Cascais Miragem
Cascais

Very very nice hotel! Wish we could have spent more time here.

Authenticity & Character
Location
Staff
Front desk staff seemed a bit confused.
Cleanliness & Comfort
Hotel Britania Art Deco
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Condes de Azevedo Palace
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cascade Wellness Resort
Lagos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
rooms were a bit run down
Activity Reviews
Two-Hour Private River Cruise in the Picturesque city of Porto
Two-Hour Private River Cruise in the Picturesque city of Porto
Porto

Stunning views. Wish we had known there would be little food on this as by the time we ended and got back was almost 10 pm and we were starving.

Quality of Experience
Guides, Drivers and Staff
Transport
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

Carlos did an amazing job with this tour and catered to our preferences.

Quality of Experience
Guides, Drivers and Staff
Transport
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal

This winery was absolutely beautiful!

Quality of Experience
Guides, Drivers and Staff
Transport
Farewell
Farewell
Lisbon Int. Airport (LIS)

Carlos did a wonderful job picking us up on time and giving us tricks for getting through the crazy Lisbon airport.

Embark on a Flavorful Cooking Class with a Meal at the Farm
Embark on a Flavorful Cooking Class with a Meal at the Farm
Portugal

It was really nice how they catered to our vegetarian preferences. Food was yummy and was a fun experience!

Quality of Experience
Food
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jun 11, 2025

Hi Mili,

Thank you so much for your thoughtful feedback. I’m really glad to hear that you enjoyed the trip overall and that everything felt seamless. It was a pleasure to help make your son’s birthday special (Let's Go Sporting)! I’ll be sure to pass along your kind words to Evo, Carlos, and Sara — they’ll be so happy to hear it.

Cascais is indeed a lovely spot, and I appreciate your note on that. We’re grateful you chose to travel with us and hope to welcome you back to Portugal again soon!

Your friend in Portugal - João

I still think of my trip, review my pictures....and smile,
Portugal | May 21 - Jun 3, 2025

Carlos
Carlos G.
Flagami, FL | Reviewed on Jun 10, 2025
I still think of my trip, review my pictures, and share stories with anyone that'll listen! The attention to the details by Tiago was extraordinary. The app we received had all the details we needed for our trip, a fantastic online tool and reference instead of carrying paper records. I made the mistake of looking for answers online for a couple of specific thing, that had I thought about it, Tiago would have given me the answers. One: how to dress in Portugal? The site I visited was way... Read more

I still think of my trip, review my pictures, and share stories with anyone that'll listen! The attention to the details by Tiago was extraordinary. The app we received had all the details we needed for our trip, a fantastic online tool and reference instead of carrying paper records. I made the mistake of looking for answers online for a couple of specific thing, that had I thought about it, Tiago would have given me the answers. One: how to dress in Portugal? The site I visited was way off, and when I mentioned to Tiago, he sweetly gave the truth about how to dress for each location on our itinerary. Porto was our first stop, and what a beautiful city. We ventured down south to the Algarve and returned to Lisbon for our departure home. The Douro Valley, Guimaraes, Tomar, Evora, Lagos, Tavira, and so many other stops. We had 14 beautiful days in Portugal, it's a beautiful country, with lovely people, and fantastic food. And it's all thanks to the expertise and love Tiago has for his country. I'm so glad I didn't travel or plan blindly, I may have missed all the beauty Tiago exposed to us, We plan on going back....soon. Even hopes to find a second home in Lagos.

Hotel Reviews
NH Collection Porto Batalha
Porto

In the heart of Porto, a stylish boutique hotel, comfortable accommodations, lovely breakfast, and friendly and helpful staff. Shower was not great, had to worry about water running out of the shower stall, design was not smart.

Authenticity & Character
Charming, well designed. Elevators in all of Portugal are way too small.
Location
Everything was either uphill, or downhill from here. A lot of walking, but we got tons of steps in.
Staff
Classy, friendly, engaging, sweet people.
Cleanliness & Comfort
Stunning. Room was spotless and well cared for.
Casa dos Ofícios Hotel
Tomar

Vasco was so special. What a pleasant young man! When he explained his name was like Vasco da Gama, I misunderstood and thought he was actually a descendant! What great laughs we had at my expense. Great sleep at night. We did it all. Restaurants nearby, great stores, the history here is abundant. The staff friendly, delicious breakfast. The shower here was the best of all the hotels we stayed.

Authenticity & Character
Charming
Location
Near to restaurants and shopping. Some traveling, if you like walking, that too! More hilly roads to climb and descend
Staff
Engaged, kind, helpful
Cleanliness & Comfort
Focus and beauty, comfort, and peace.
MouraSuites Hotel
Largo da Porta de Moura, 7000-647 Évora, Portugal

The photos on their website show the more glamorous rooms. Ours was small, but comfortable. It wasn't bad, but not beyond the average.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Marina Rio
Lagos

Location, location, location. At the Marina, but our room faced the bus terminal in the back, Luckily, we didn't spend too much time in our room. The staff were kind, professional, and helpful.

Authenticity & Character
Small breakfast room. Ramps on both sides of the entry were long and steep. They did have a power seat lift. The stairs were a lot to climb into a hotel. Just not a good design. Pay to park at the corner, convenient.
Location
It was at one end of the Marina, but the local attractions, restaurants, and shops were close. Very touristy and crowded when we were there. We weren't unhappy to leave and move to the next location.
Staff
Good service.
Cleanliness & Comfort
You could hear the noise in the halls. Weird design. It felt stark and cold. No warmth to the design. Oh, and get this. Not a single trash can at the entrance, lobby, or restaurant. The public restrooms were hidden behind a camouflaged door in the wall. Trying too hard to be cool.
Hotel Britania Art Deco
Lisbon

OMG! The best of all the hotels. Don't get me wrong, every hotel that was selected for our trip was classic, different, and comfortable. I just pointed out certain 'observations' on which they could approve. But Hotel Britania was a true historic and awesome hotel. Omar, Patric, Jose, and the dining room staff were so kind, engaged, and made our stay so memorable. We will be coming back here.

Authenticity & Character
Such wonderful dedication to retaining the character and history.
Location
Close to shopping, restaurants, and high end shopping.
Staff
Loved them all! Wish I had gotten the names of the others we met there.
Cleanliness & Comfort
You will love this place. Here too, the elevator is tiny.
Activity Reviews
Rabelo Boat Tour
Rabelo Boat Tour
Portugal

Wild boat ride. The two person boat team were great!

Quality of Experience
Guides, Drivers and Staff
Transport
Visit to a Cork grove or olive oil Estate
Visit to a Cork grove or olive oil Estate
Portugal

What a pleasant surprise on a tour focused on landmarks and history, an Olive Grove Visit. The beauty of the Olive Trees, especially the one that well over 2,000 years old.

Quality of Experience
Guides, Drivers and Staff
Azulejo Tile Workshop
Azulejo Tile Workshop
Lisbon

I wish I was more artistically inclined. Some in the class were more talented. But it was still a great time, and we brought home our own creations,

Quality of Experience
Guides, Drivers and Staff
Transport
We took an Uber here.
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Jun 12, 2025

Meu caro amigo Carlos!

Thank you so much for your words. I still recall very fondly the time we spent in the car because of the kids' festival in Cascais. And I start with this because it really left an impression on me. The way you spoke about your beloved ones (people and animals!!) was rather touching. I told you that I had goosebumps at a certain stage. And I told Tom the same.

I'm very happy that you enjoyed your trip and I hope to go visit you in the Algarve!!!

And I'm sorry for the longer walks!!!

All the best,

Tiago

Our trip to Portugal was amazing. Everything ...
Portugal | Jun 1 - Jun 8, 2025

Mikhail
Mikhail M.
Canada | Reviewed on Jun 10, 2025
Our trip to Portugal was amazing. Everything worked as a charm, except one thing, otherwise Coraima would get a 5 star review for sure. In Lisbon, the hotel was great, in the city center and close walking distance to everything. All trips booked in Lisbon were excellent. A transfer from Lisbon to Porto was very professional, Cesar contacted us ahead of time, pinpointed a pick up spot and was waiting for us there 10 min before. He stopped in Obidos and Nazare and arrived in Porto to our hotel.... Read more

Our trip to Portugal was amazing. Everything worked as a charm, except one thing, otherwise Coraima would get a 5 star review for sure. In Lisbon, the hotel was great, in the city center and close walking distance to everything. All trips booked in Lisbon were excellent. A transfer from Lisbon to Porto was very professional, Cesar contacted us ahead of time, pinpointed a pick up spot and was waiting for us there 10 min before. He stopped in Obidos and Nazare and arrived in Porto to our hotel. Now the hotel chosen by Coraima in Porto was gorgeous, but outside of city center and required 20 min ride by Uber or Taxi to any meeting point we had. Everything else that Coraima did was excellent, the location of this hotel in Porto is the only reason why she did not get the 5 star. However, she did prepare a video of how to use kimkim app, very helpful. All other tours and transfers worked perfectly. Our previous Italy trip through kimkim was better than amazing due to concierge services of Italian kimkim rep. This time we did not have this, Coraima was the point of contact and she was in kimkim office in USA (different time zone). I think the hotel issue would not be there if local Portuguese agent booked it, not USA agent from kimkim office in Colorado. I am a Canadian, booking in high US dollars only because of kimkim local contacts. I would come back to kimkim only if next time I have a local agent doing all the bookings and have a local concierge for the quick resolution in local time zone, should the issue come up.

Hotel Reviews
Lisbon Wine Hotel
Lisbon

Awesome hotel, even better location, walking distance to everywhere you want to be. Service is out of this world, custom omelet for breakfast. On the negative side, the bar is very expensive and not consistent. The same drink was 15 and next time 19 euro, where in restaurant 50 meters away was 7 euro. Also the hotel in in pedestrian only zone, so required 50-100 meters walk for a taxi pick up, drugging your luggage. Still, I would not hesitate to stay there again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pestana Douro Riverside
Porto

This ultra modern hotel is gorgeous, has beautiful river views, pool and spa. It is perfect if you need rest and relaxation. But if you are a tourist visiting Porto for the first time, it is outside of city center, 20 min cab or uber ride and has nothing around it. You are contained to eat and drink there.

Authenticity & Character
Ultra modern
Location
It is outside of city center.
Staff
Cleanliness & Comfort
Activity Reviews
Private Pena Palace & Sintra Village Half Day Trip
Private Pena Palace & Sintra Village Half Day Trip
Lisbon

Fantastic trip, great guide. The restaurant of the main road that the guide had suggested as authentic was the most expensive meal we had in Portugal.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Food Walk
Private Food Walk
Porto

Ana was incredible, made this experience to remember.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Tuk-Tuk Experience Along the 28 Tram Route
Private Tuk-Tuk Experience Along the 28 Tram Route
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Private transfer from {{start_location}} to {{end_location}} with stops in Óbidos and Nazaré
Private transfer from {{start_location}} to {{end_location}} with stops in Óbidos and Nazaré
Portugal

Cesar was excellent, punctual, on time, helpful, wearing a suit and a tie. His car was clean, had water and luxurious. Only one misstep, he talked too much about his family values, making it difficult to concentrate on something else. Otherwise, flawless.

Quality of Experience
Guides, Drivers and Staff
Transport
Private City Highlights Walk
Private City Highlights Walk
Porto

I can't tell much about it as my wife was robbed at the start of this tour. Our guide Ana was amazing though, went with us to police station and otherwise gave us comfort.

Guides, Drivers and Staff
Local specialist: Coraima Yañez

Our fabulous 5 weeks in Spain & Portugal
Portugal | May 1 - Jun 3, 2025

Maggie
Maggie B.
Australia | Reviewed on Jun 09, 2025
We were not long into planning our 5 week independent trip in Spain and Portugal when we became overwhelmed with all of the options for sights to see, tours to take, accommodation to book and modes of travel. We quickly realised that we needed some local expert assistance, and we contacted KimKim travel through their on-line portal. It was the best decision we could possibly have made!! We provided KimKim with information about ourselves and our interests and the experiences we might... Read more

We were not long into planning our 5 week independent trip in Spain and Portugal when we became overwhelmed with all of the options for sights to see, tours to take, accommodation to book and modes of travel. We quickly realised that we needed some local expert assistance, and we contacted KimKim travel through their on-line portal. It was the best decision we could possibly have made!!

We provided KimKim with information about ourselves and our interests and the experiences we might like, with a rough outline of the places we wanted to go to. KimKim assigned us to Raquel Aceituno who is a Travel Specialist with Espiritu Travel in Spain. Right from the start, Raquel ‘got us’! She interpreted our needs perfectly and she came back with an itinerary that required very little tweaking to get it to just what we wanted! She added suggestions that only a person with local knowledge would know about. She recommended accommodations that were in terrific locations. For example, the Hotel Casa Morisca in Granada has remarkable views of The Alhambra and the surrounding hills and is with doubt one of the best we have stayed in. Raquel organised enriching walking tours for us and we particularly enjoyed the walking/foodie tours!! The walking tours satisfied our need for local and historical information and the foodie ones that also included tapas or pinxtos tastings left our tummy’s full and sated. All of the tour guides were extremely knowledgeable with great senses of humour and we enjoyed being in their company. The private transfer with Jesus from Granada to Seville was Raquel’s suggestion and we loved visiting Ronda en route. The driver, Jesus, gave us a lot of tips for driving in Spain along the way! Another outstanding guide was Paulo Pires who picked us up from our hotel in Lisbon and we visited Belem then Pena Palace in Sintra. We enjoyed a delicious lunch of Bacalhau à Brás at his family restaurant. Paulo was great company, and shared a lot of information with us and we followed some of his tips for the rest of our time in Portugal.

Communicating on-line was easier than we thought it would be, and taking into account the time difference between Australia and Spain, we found that Raquel replied to all of our queries in a very timely manner. Raquel quite clearly has a very good understanding of people and loves her job and it showed in the itinerary she prepared for us and the way she communicated with us. We also loved having the Trip Plan app whilst travelling and we felt confident that any urgent issues would be dealt with almost immediately.

Without a doubt, connecting with Raquel significantly enhanced our travel experience, providing us with memorable and enjoyable activities throughout our journey.

Thank you so much Raquel for your attention to detail, hard work and wisdom!

Hotel Reviews
Hotel Cortezo
Madrid

The hotel is in a good central location yet is very quiet at night. The buffet breakfast was ample and varied. The desk staff were very pleasant and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Altis Prime Hotel de Apartamentos
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Abba Comillas Golf Apartments
Comillas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Sercotel Coliseo
Bilbao
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Casa Morisca
Granada

This was our favourite hotel of our 5 week trip. We loved the view from our room of the Alhambra and the large bathroom. The lady who made me "dos huevos fritos" for breakfast each day is a really lovely person!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Bonay
Barcelona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Inglaterra
Seville
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Mondego
Coimbra
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Feel Porto Stylish Flats
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pousada de Viana do Castelo
Viana do Castelo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
NH Collection León Plaza Mayor
León
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aparthotel Los Girasoles
Zaragoza
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Train Seville to Córdoba,  Guided Visit of Córdoba, Train Córdoba to Seville
Train Seville to Córdoba, Guided Visit of Córdoba, Train Córdoba to Seville
Seville

We really enjoyed this full day excursion and it was easy to navigate the train travel from Seville to Cordoba. Our tour guide, shared her enthusiasm for Cordoba and her extensive knowledge of Moorish occupation in Spain. Visiting the Mezquita was one of our trip highlights.

Quality of Experience
Guides, Drivers and Staff
Transport
Lisbon Fado Dinner Experience
Lisbon Fado Dinner Experience
Portugal

This was great night with delicious food and wine! We could not eat all of the food! The waiters were pleasant. The walk up the hill was challenging but the effort was worth it.

Quality of Experience
Food
Guides, Drivers and Staff
Tapas Culinary Experience
Tapas Culinary Experience
Madrid

We thoroughly enjoyed this tapas tour! The guide introduced us to some tapa that we might not otherwise have chosen and the company of other people was fun! The food was plentiful as was the drinks. It was a great night.

Quality of Experience
Food
All of it!
Guides, Drivers and Staff
Guided Visit of  Alhambra & Generalife Gardens
Guided Visit of Alhambra & Generalife Gardens
Portugal

Our tour guide was terrific and her passion for The Alhambra shows. The gardens and the building are beautiful and we loved out visit.

Quality of Experience
Guides, Drivers and Staff
Boat Excursion Inside Benagil Caves
Boat Excursion Inside Benagil Caves
Portugal

It was lovely to be out on the ocean on the catamaran. Even though the weather was cold & windy we had a great time and we got quite close to the coastline at times. The staff were very pleasant and the simple but fresh lunch was tasty and satisfying.

Quality of Experience
Guides, Drivers and Staff
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

This was our best tour of our trip. Paulo is one fabulous tour guide and we thoroughly enjoyed ourselves in his company. (I mean who doesn't connect with a man who loves spreadsheets!) His knowledge about Portugal is immense and he answered all of our questions. We had a great lunch at his family restaurant where we were greeted like family and had the best meal of our trip - the famous Bacalhau à Brás. It was a thoroughly and enjoyable day!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Highlights of Old Madrid Walk
Highlights of Old Madrid Walk
Madrid

It was pouring with rain when we did this walking tour with Megan but she was completely unphased by that and we walked on regardless. It was a great introduction to Spain & Madrid and we really enjoyed it.

Quality of Experience
Guides, Drivers and Staff
Tapas & Flamenco
Tapas & Flamenco
Granada

Our guide combined a walk of hilly Granada with local history, tapa tasting and flamenco. We liked going into the local bars and trying tapa but I could not eat some of it due to my dietary requirements. We got to the Flamenco quite late and were placed at the back of the room and we did not have a very good view of the dancers' feet. We did not realise that we were to eat after the Flamenco at 10.00 pm. We were too tired by then so said farewell to the guide and went to bed.

Quality of Experience
Guides, Drivers and Staff
Private Transfer {{start_location}} to {{end_location}} via Ronda &  the White Villages
Private Transfer {{start_location}} to {{end_location}} via Ronda & the White Villages
Portugal

Jesus is a real gentleman and a lovely man! He is warm and kind and funny and we had a great day with him. He gave us some very useful driving tips .

Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Visit of Seville
Private Guided Visit of Seville
Seville

We loved our guided tour of Seville and seeing the Alcazar was a real treat.

Quality of Experience
Guides, Drivers and Staff
Guided Tuk-Tuk Tour
Guided Tuk-Tuk Tour
Portugal

We are so glad we took this tuk tuk tour rather than try to walk it ourselves. We saw so much more that we would have if we had walked and the hills are exhausting. Our guide was knowledgeable and very friendly.

Quality of Experience
Guides, Drivers and Staff
Transport
Lisbon Roots, Food & Cultural Walk
Lisbon Roots, Food & Cultural Walk
Portugal

This was a really enjoyable tour. We not only enjoyed some great food and good wine, but we also explored the labyrinth of streets in the Alfama District; something we would not have had the courage to do on our own for fear of getting lost!

Quality of Experience
Food
Guides, Drivers and Staff
Guided Visit of Historic Coimbra
Guided Visit of Historic Coimbra
Coimbra

We loved this guided tour and the walk up the hill was made easy with the information stops. It was great that our tour guide is local and is actually a student at the University so we learnt a lot about the customs of the University and about Coimbra itself.

Quality of Experience
Guides, Drivers and Staff
Guided Visit of Porto by Tuk Tuk
Guided Visit of Porto by Tuk Tuk
Porto

After some initial mix up with the location of the driver, the tour of Porto was really good and we even stopped for a shot of coffee on the route!

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit of Barcelona & Sagrada Familia
Guided Visit of Barcelona & Sagrada Familia
Barcelona

Our final guided tour of our 5 week journey in Spain & Portugal did not disappoint. Our driver was enthusiastic and engaged and the narration of our sights was entertaining. The itinerary was well planned and visiting the amazing Sagrada Familia was a tour highlight!

Quality of Experience
Guides, Drivers and Staff
Transport
The Best of Pintxos Gastronomy Experience
The Best of Pintxos Gastronomy Experience
Bilbao

This was another fabulous experience and the tour guide was young and vibrant and full of enthusiasm for the pintxos of Bilbao. We went to some interesting places tucked away in local Plazas that we would otherwise have missed. The food was plentiful and delicious and the wines were fabulous and also plentiful. I really appreciated the effort that was made to cater for my food allergies.

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Jun 09, 2025

Hola Maggie! Thank you for taking the time to provide detailed feedback on your road trip arpound Spain and Portugal! I am glad to hear that you had a wonderful time discoveringboth countries. I will pass your kind words to our beloved team, drivers and guides as they will be more than happy to know that they have contributed to your experience. All the best, Raquel