Portugal Travel Agents

Kimkim has selected the best Portugal travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in Portugal who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
Plan your trip to Portugal
Chat with a local specialist who can help organize your trip.

Beatriz De Pablo Rocha

(122 reviews)
Portugal Travel Agent based in Madrid
Recent traveler reviews for Beatriz:
"Beatriz put together a really fun itinerary for us for our trip to Spain and Italy." - by Ivy, Jul 28, 2025 · see review
"Truly exceptional work and wonderful planning by Beatriz." - by Tim, Jul 19, 2025 · see review
"I decided to choose our hotels, and agreed on a couple that Beatriz recommended." - by Deborah, May 30, 2025 · see review

Marina Courtaut

(109 reviews)
Portugal Travel Agent based in Madrid
Recent traveler reviews for Marina:
"Our travel consultant, Marina planned the perfect trip for my family of all ages- from teenagers to seniors." - by Catherine, Apr 1, 2025 · see review
"Marina was very responsive and had an amazing itinerary for us." - by Preet Paul, Dec 21, 2024 · see review
"The information Marina gave us was for the most part very clear and timely and correct." - by Beth, Nov 13, 2024 · see review

Pedro Luis

(107 reviews)
Portugal Travel Agent based in Lisbon
Pedro specializes in: Customized Tours in Portugal & Spain | History & Culture, Gastronomy & Wines, Sun & Sea, Hidden Gems | Self-Drive & Private Driver Trips
Recent traveler reviews for Pedro:
"I entered my goals - see the country, have a little adventure and a little relaxation, and Pedro worked his magic." - by Nicole, Jul 19, 2025 · see review
"Pedro and his team were proactive and very responsive." - by sarah, Jul 8, 2025 · see review
"Pedro was fantastic." - by Michelle, Jun 7, 2025 · see review

Yassine Echcherki

(106 reviews)
Portugal Travel Agent based in Morocco, New York, Spain
Yassine specializes in: Cultural Heritage Tours, Trekking, Surfing, Artisans, Community Service, Homestay experience
Recent traveler reviews for Yassine:
"Yassine helped us put together an itinerary in less than 2 weeks to departure date since we got a very late start to planning." - by Ranjini, Feb 18, 2025 · see review
"Yassine and MOBT saw to it that the planning and organization were flawless." - by Brett, Feb 5, 2025 · see review
"Trip Planning with Yassine (KimKim Travel) The planning phase of the trip was exceptional." - by Rebecca, Jan 7, 2025 · see review

Tiago Filipe

(73 reviews)
Portugal Travel Agent based in Lisbon
Tiago specializes in: Culture, Architecture, Nature, Outdoors
Recent traveler reviews for Tiago:
"Thanks to Tiago, and the kimkim concept, we had one of the most memorable, and incredibly immersive trip to Portugal." - by Neeraj, Aug 24, 2025 · see review
"I booked a family vacation to Portugal in August 2025 using KimKim and our excellent specialist Tiago." - by Lee, Aug 18, 2025 · see review
"Tiago, our local specialist did an outstanding job organizing all the elements of the trip, which was no small feat considering we were a large group of 17 people across 4 families." - by Aditya, Aug 8, 2025 · see review

Marta Trzeciakowska

(72 reviews)
Portugal Travel Agent based in Madrid, Spain
Marta specializes in: History, food, scenery, cultural insights, local tips, nature
Recent traveler reviews for Marta:
"I spoke with Marta about what kind of trip we were looking for and she delivered." - by Tom, May 7, 2025 · see review
"Marta was our travel specialists and she did a wonderful job." - by Richard, Mar 18, 2025 · see review
"Marta did an amazing job of planning the trip taking into account our preferences!" - by Laura, Mar 12, 2025 · see review

Rita Pagano

(65 reviews)
Portugal Travel Agent based in Madrid
Rita specializes in: Tailor-made, art, culture, gastronomy, family friendly and outdoor activities.
Recent traveler reviews for Rita:
"Rita was amazing, but so were the other team members that would assist in after hours or in Rita's absence." - by Kelly, Aug 14, 2025 · see review
"It was an amazing and memorable trip, made possible with the meticulous planning of Rita and her colleagues at kimkim." - by Andrea, Jul 14, 2025 · see review
"Planning with Kim Kim and Rita was VERY easy and our 19 day trip was FABULOUS!" - by Teresa, Jul 9, 2025 · see review
Rita's Favorite Itineraries:

João Branco

(62 reviews)
Portugal Travel Agent based in Lisbon
João specializes in: Exclusive Tours, Customized Programs in Portugal, Honeymoons, Group Tours, History, Culture, Gastronomy, Wines, Outdoor, Sun & Sea, Self-Drive, Private Driver, Spanish, Portuguese, English
Recent traveler reviews for João:
"João · Jun 4 I was very happy with the way the trip turned out especially since we started planning it very late." - by Monica, Jun 7, 2025 · see review
"Dear João and Team, Thank you for an absolutely wonderful vacation." - by Kathy, May 23, 2025 · see review
"The Kim Kim Team from João, Pepe, Rafa, Ivo and Roberto et al were fantastic." - by Amuthar, May 2, 2025 · see review

Raquel Aceituno

(57 reviews)
Portugal Travel Agent based in Madrid
Raquel specializes in: Tailor-made, photography, nature, mycology, gastronomy, history, world culture's
Recent traveler reviews for Raquel:
"Raquel did an amazing job organizing the trip - she listened to our requests and coordinated the adventure." - by Gail, Jun 29, 2025 · see review
"KimKim assigned us to Raquel Aceituno who is a Travel Specialist with Espiritu Travel in Spain." - by Maggie, Jun 9, 2025 · see review
"All of the arrangements were perfectly done by Raquel and her team." - by Joe, May 31, 2025 · see review

Helena Fernández

(56 reviews)
Portugal Travel Agent based in Madrid, Spain
Helena specializes in: Custom made trips.
Recent traveler reviews for Helena:
"We decided on Portugal but weren’t sure where to begin—thankfully, our travel specialist Helena made the process seamless." - by Eden, Aug 4, 2025 · see review
"We would recommend anyone to use Helena for booking a trip for themselves!" - by Mindy, Jul 16, 2025 · see review
"We had such a wonderful trip as set up by Helena!" - by Julie, Jul 7, 2025 · see review
Helena's Favorite Itineraries:

Karin Eckhard

(33 reviews)
Portugal Travel Agent based in Madrid, Spain and USA
Karin specializes in: Tailor-made, culture, art, history, culture, architecture, gastronomy, outdoor activities, nature-based, small groups, off the beaten track
Recent traveler reviews for Karin:
"Karin was extremely responsive and took the time to explain everything thoroughly." - by Jonathan, Oct 27, 2022 · see review
"Karin’s direct experience and knowledge of Spain provided invaluable information in making decisions about the itinerary of the trip." - by Herbert, Sep 5, 2022 · see review
"Our local specialist, Karin, was incredibly thoughtful and attentive a long the way - including through the planning process and logistics on the ground." - by Brooke, Jul 21, 2022 · see review

Marisa Agulhas

(31 reviews)
Portugal Travel Agent based in Lisbon
Marisa specializes in: Exclusive Tours in Portugal, Culture, Gastronomy, Wines, Sun&Sea. Self Drive and Private Driver.
Recent traveler reviews for Marisa:
"Best experience with Marisa and the other Kim Kim colleagues!" - by Lindsay, Aug 17, 2025 · see review
"Best aspects of using Kimkim: the ease of planning and booking with Marisa, the operators we used, such as the drivers and tour guides - all fabulous, on time and totally professional." - by Kara, Jun 22, 2025 · see review
"Marisa and the whole team were fantastic." - by Dan, Jun 1, 2025 · see review

Anita Matijasevic

(27 reviews)
Portugal Travel Agent based in Madrid & Florence
Anita specializes in: Couples romantic getaways, Family&Friends Trips, Hiking, Wine Tasting Experiences, Exploring the Lakes and nature...
Recent traveler reviews for Anita:
"Anita created an amazing experience for us to see both Lisbon and Algarve and also play a little golf." - by Jeff, Aug 14, 2025 · see review
"Many thanks to Anita for her wonderful trajectory and mapping the whole trip in detail." - by silvio, Aug 14, 2025 · see review
"Our trip was really planned well, Thanks to Anita." - by Hesham, Aug 2, 2025 · see review

João Daniel

(25 reviews)
Portugal Travel Agent based in Lisbon
João specializes in: Outdoors, Nature, Culture, History, Sports
Recent traveler reviews for João:
"João helped design a wonderful trip for our family." - by Lauren, Apr 18, 2025 · see review
"Now here is the huge kudo to our travel guide João." - by Jim, Sep 18, 2024 · see review
"João provided detailed information and options for each of my stops in Portugal." - by Ebetuel, Aug 26, 2024 · see review

Giorgia Torre

(15 reviews)
Portugal Travel Agent based in Madrid
Giorgia specializes in: Tailor-made, outdoor activities, culture, history and art, gastronomy
Recent traveler reviews for Giorgia:
"Our trip planned by Giorgia was nothing short of amazing." - by Catalina, Jul 15, 2025 · see review
"Shout out to Giorgia and her team for their patience and stellar organizing skills." - by Jennifer, Jul 10, 2025 · see review
"We HIGHLY recommend Kimkim and our exceptional planner, Giorgia." - by MARY, Jun 26, 2025 · see review
Giorgia's Favorite Itineraries:

Hector Molina

(15 reviews)
Portugal Travel Agent based in Madrid
Hector specializes in: Tailor-made, History, Art, Culture, Gastronomy, Nature
Recent traveler reviews for Hector:
"Hector did a great job with the planning and back and forth as I planned my trip to be a little of the beaten path." - by Rebecca, Aug 9, 2025 · see review
"Planning a trip to Barcelona for 10 family members (ages 15-86) seemed overwhelming until we found the KimKim site and reached out to Hector." - by Katherine, Jul 20, 2025 · see review
"We really appreciate Hector's assistance with the planning." - by Jenny, Jul 1, 2025 · see review

Diana Mota

(10 reviews)
Portugal Travel Agent based in Lisbon
Diana specializes in: Exclusive Tours | Local Activities | Nature | Sea | Gastronomy & Wines | Self-Drive & Private Driver
Recent traveler reviews for Diana:
"Diana was a joy to work with from the start; she took the effort to understand what we were looking for, the types of experiences we enjoy, and made many spot-on recommendations for things for us to check-out during our days without any activities scheduled." - by Court, Jul 28, 2025 · see review
"Diana did a wonderful job planning our Portugal trip." - by Tara, Jun 29, 2025 · see review
"Diana helped us develop a perfect itinerary." - by Holly, May 19, 2025 · see review

More in Portugal


Trip Reviews for Portugal

The latest reviews by travelers who booked their trip on kimkim
4.9
Based on 631 ratings

Exceptional local service for our family trip to Portugal
Portugal | Aug 8 - Aug 22, 2025

S
Susan L.
Canada | Reviewed on Aug 25, 2025
Joao and team provided an exceptional service for our family trip to Portugal. Having someone with local knowledge helped us find great hotels and tours. We were pampered with airport transfers, private walking tours in Lisbon and Porto, wine tasting in Duoro region, hiking in the mountains with a guide who shared with us pumpkin jam made by his Mom with local bread and cheese. While using drivers for Lisbon, Porto and Duoro we rented a car to travel to the mountains and Algarve and... Read more

Joao and team provided an exceptional service for our family trip to Portugal. Having someone with local knowledge helped us find great hotels and tours. We were pampered with airport transfers, private walking tours in Lisbon and Porto, wine tasting in Duoro region, hiking in the mountains with a guide who shared with us pumpkin jam made by his Mom with local bread and cheese. While using drivers for Lisbon, Porto and Duoro we rented a car to travel to the mountains and Algarve and Portugal roadways are easy to drive. Our time in the Algarve was our highlight, kayaking, hiking and swimming. We finished off with two relaxing days in Cascais where pool time was a perfect end. Joao and team checked in daily to let us know timing for our next day which was lovely as I didn’t need to think about these details. Their support in planning our trip as we tweaked and changed activities, dates etc was fantastic and took away tons of hours of internet research and gave us the confidence in what we were booking. And they did all the booking. Truly exceptional service and local knowledge. I would recommend Across Portugal to anyone planning to visit Portugal.

Hotel Reviews
Condes de Azevedo Palace
Porto

Wow. We walked into our two bedroom suite and we couldn’t believe how nice. Great location for sightseeing.

Authenticity & Character
Location
Great access to sightseeing historic sights and river front.
Staff
Cleanliness & Comfort
Vila Galé Cascais
Cascais

A little dated. Very family friendly.

Authenticity & Character
While situated adjacent to historic buildings, this is more of a standard hotel and is dated.
Location
Close to the coast, and the Inferno. About 15 mins walk to town.
Staff
Cleanliness & Comfort
Montebelo Lisbon Downtown Apartments
Lisboa

Great location to central historic district of Lisbon. Nice 2 bedroom unit. Self check in.

Authenticity & Character
Location
Staff
Self check in, so only connection with staff was through What’s App.
Cleanliness & Comfort
Pousada da Serra da Estrela - Historic Hotel
Covilha

Cool location up the mountain. Restaurant was ok, but not great. We found a pub 5 mins up the hill further that had more atmosphere and good food for our second night.

Authenticity & Character
Interesting history.
Location
Staff
Cleanliness & Comfort
Activity Reviews
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

Due to wild fire risk Sintra palace was closed and our driver was hesitant due to traffic to travel into the village. We were a bit disappointed in hindsight. Lovely lunch restaurant recomendation.

Quality of Experience
Guides, Drivers and Staff
Lots of personal recommendations and history to share.
Transport
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Portugal

Very neat experience.

Quality of Experience
Food
Guides, Drivers and Staff
Private Historic Odyssey Walking Tour of Lisbon
Private Historic Odyssey Walking Tour of Lisbon
Lisbon

Be ready to walk with Claudia. We did almost 20,000 steps thru short cuts that only a local would know. Lots of historical knowledge and a wonderful private wine tasting and charcuterie at the end.

Quality of Experience
Guides, Drivers and Staff
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal
Quality of Experience
Guides, Drivers and Staff
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Great way to see the highlights of the city and go back to spend more time inside. Incredible knowledge of the city and history. The train station is beautiful and tells such a story.

Quality of Experience
Guides, Drivers and Staff
Private Douro River Escape: 1-Hour Exclusive Cruise
Private Douro River Escape: 1-Hour Exclusive Cruise
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Hike & Bite with Peaks & Paths
Hike & Bite with Peaks & Paths
Serra da Estrela Nature Park

Local guide shared with us locally made products including his Mom’s pumpkin jam. Our hike was adjusted due to wild fire risk that closed the National Park. Our guide was very knowledgeable about the flora and fauna and trails we did at the peak.

Quality of Experience
Guides, Drivers and Staff
Transport
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

Driver was knowledgeable. We learned about cork trees!

Quality of Experience
Guides, Drivers and Staff
Transport
Ponta da Piedade Small Group Kayak Adventure
Ponta da Piedade Small Group Kayak Adventure
Portugal

Great trip….small kayak tour…it was just the four of us. Lovely coastline to explore and helpful guides.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Aug 26, 2025
Dear Susan, Thank you so much for your kind words and for taking the time to share your experience. We are truly delighted to know that you and your family enjoyed your trip and that the balance of guided experiences, self-driving, and time to relax worked so well for you. It was a real pleasure to assist with your journey and to be part of these special memories, from the walks in Lisbon and Porto, to the Douro wines, the mountains, and of course your wonderful time in the Algarve and... Read more

Dear Susan,

Thank you so much for your kind words and for taking the time to share your experience. We are truly delighted to know that you and your family enjoyed your trip and that the balance of guided experiences, self-driving, and time to relax worked so well for you.

It was a real pleasure to assist with your journey and to be part of these special memories, from the walks in Lisbon and Porto, to the Douro wines, the mountains, and of course your wonderful time in the Algarve and Cascais. I’m glad our daily check-ins and support helped make the trip smooth and stress-free.

Your recommendation means a lot to us. We hope to welcome you again in Portugal for another adventure whenever the time is right!

Your friend in Portugal - João

Why Great Platforms and Great Guides Like Tiago make a Difference
Portugal | Jul 29 - Aug 5, 2025

N
Neeraj N.
Sterling, VA | Reviewed on Aug 24, 2025
Thanks to Tiago, and the kimkim concept, we had one of the most memorable, and incredibly immersive trip to Portugal. Tiago, with his patience, client centric and client driven approach, planned a superb trip of 15 people with a mixture of foodies, adventure junkies, relaxers, adults and teenagers. No one felt that their desires and needs weren't met by the trip and everyone relaxed, enjoyed, and got to experience a wide spectrum of activities.
The hotels that Tiago recommended were...
Read more

Thanks to Tiago, and the kimkim concept, we had one of the most memorable, and incredibly immersive trip to Portugal. Tiago, with his patience, client centric and client driven approach, planned a superb trip of 15 people with a mixture of foodies, adventure junkies, relaxers, adults and teenagers. No one felt that their desires and needs weren't met by the trip and everyone relaxed, enjoyed, and got to experience a wide spectrum of activities.
The hotels that Tiago recommended were spectacular with tremendous service. It is the service that is unobtrusive, but the staff was ready to service your needs, even before you knew you had a need. The hotel in Douro was particularly impressive. Tiago also organized a private wine tasting in Douro along with a picnic. We thought the picnic would be few snacks - but this was something straight out of a luxury travel magazine. The table was set on a beautiful shaded perch overlooking the Douro valley with mist blowing to cool us down. A selection of wines, juice, water along with a large spread of healthy and fresh food and desserts. Tiago and the winery even had laid out blankets and pillows under a tree for us to relax after lunch. Simply amazing.
Similarly in Porto, Tiago had arranged a food tour that was out of this world with a great guide in Ricardo. The tour was such a hit that everyone in the group has now decided that no matter where they travel, they will always do a local food tour.
Throughout the planning, which took a better part of 6 months, Tiago was patient, accommodating to our wishes and changes, provided us input when felt it was needed, but never rushed us or pushed us any agenda.

This is our third time we have used Kimkim and as an initial skeptic I am now a total convert.

Thank you,

Hotel Reviews
The Albatroz Hotel
Cascais

Fabulous location, great staff, unbelievable breakfast, rooms with character and good local touches.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Infante Sagres
Porto

Hotel was great as a property, but after coming from Albatroz and Torel in Douro, the service was a let down. We could not get our rooms till 630 because someone was using our room and the hotel not once apologized and acted as if this shouldn't be an issue. Breakfast was "meh" and staff was not at all attentive.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Torel Quinta da Vacaria - Douro Valley
Peso da Régua, Vila Real District

Simply Amazing!! No words would fully describe the amazing property, the simply fabulous staff, and the service that is beyond exceptional, but never intrusive. Your needs are answered and met, always positively, even before you know you have a need.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Portuguese Cooking Lesson
Portuguese Cooking Lesson
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Picnic and Wine Estate Visit in the Douro Valley
Picnic and Wine Estate Visit in the Douro Valley
Douro Valley

This was an experience so good that I'd rather not tell anyone about it so this doesn't become what everyone wants and the special, unique and luxury nature goes away.

Quality of Experience
Guides, Drivers and Staff
Transport
Food Tour
Food Tour
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy Dinner with Live Fado Music
Enjoy Dinner with Live Fado Music
Lisbon

Good to have the experience but its too long, and can get tiring if you had a long day already. Food was not at all impressive.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sunset Cruise of Lisbon
Sunset Cruise of Lisbon
Lisbon
Quality of Experience
Guides, Drivers and Staff
Azulejo Tile Workshop
Azulejo Tile Workshop
Lisbon

Just know that this takes time so plan the day accordingly.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Aug 27, 2025

Dear Neeraj,

Thank you so very much for your words. They mean a lot especially because I was with you and could witness the vibe of the group which made all the difference for the overall success of the trip.

Happy that the group had a good time and hope everybody keeps good memories of their time in Portugal!!

Best,

Tiago

Family trip to Portugal - August 2025
Portugal | Aug 7 - Aug 16, 2025

Lee
Lee G.
Newark, NJ | Reviewed on Aug 18, 2025
I booked a family vacation to Portugal in August 2025 using KimKim and our excellent specialist Tiago. From start to finish KimKim offered great service. After filling out an initial questionnaire, Tiago sent me a draft itinerary to give me a better idea of how the trip could be structured. We then hopped on a call to go through the itinerary in detail and discuss potential changes. Once all this was done I received a final itinerary with all the details and booked the trip. Honestly this was... Read more

I booked a family vacation to Portugal in August 2025 using KimKim and our excellent specialist Tiago. From start to finish KimKim offered great service. After filling out an initial questionnaire, Tiago sent me a draft itinerary to give me a better idea of how the trip could be structured. We then hopped on a call to go through the itinerary in detail and discuss potential changes. Once all this was done I received a final itinerary with all the details and booked the trip. Honestly this was the HARDEST part, and it was as easy as could be.

Tiago was able to tailor the trip to my specifications and offered great advice in terms of the amount of activities and traveling within the country we were planning to do. The trip was AMAZING and delivered on every aspect. The guide book that Tiago put together was also extremely helpful. It consolidated all of the necessary information, including booking confirmations, into one place and provided lots of helpful tips about each location. Additionally, we did not want to book all our dinners ahead of time and Tiago was awesome to help us secure last minute reservations throughout the trip.

I highly recommend KimKim and especially Tiago!!

Activity Reviews
Culinary Tour of Porto
Culinary Tour of Porto
Porto

Amazing way to introduce yourself to Portuguese and Porto cuisine. We took our three sons 10, 13, and 15 along and they really enjoyed learning about the food and tasting new things.

Quality of Experience
Food
Guides, Drivers and Staff
Surf Lesson
Surf Lesson
Portugal

The surf lesson in Sagre was perfect for the family.Our instructor Joel was great, and made sure everyone understood how to be safe in the water before we started catching waves. All the boys were able to get up (at least for a bit) by the end thanks to Joel’s help.

Quality of Experience
Guides, Drivers and Staff
Joel
Sunset Cruise of Lisbon
Sunset Cruise of Lisbon
Lisbon

Beautiful way to see Lisbon without the crowds!

Quality of Experience
Guides, Drivers and Staff
Coasteering
Coasteering
Portugal

One of the Highlights of our trip!!!! This is not something you get to do everyday and offers fun and challenge to all ages. Our guide Francisco was AMAZING and really looked after my boys ensuring they were safe and having fun.

Quality of Experience
Guides, Drivers and Staff
Fransisco was AWESOME!!!
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Aug 23, 2025

Thank you for your review Lee,

Truly appreciate it!

And very happy that you enjoyed your trip, the places that you visited and the activities that you performed!

I already forwarded your review to Francisco too!!

All the best,

Tiago

LOVE KIM KIM
Portugal | Aug 4 - Aug 14, 2025

L
Lindsay S.
Newark, NJ | Reviewed on Aug 17, 2025

Best experience with Marisa and the other Kim Kim colleagues!

Local specialist: Marisa Agulhas
Marisa
Marisa Agulhas
Local specialist in Lisbon | Replied on Aug 27, 2025

Hello Lindsay,

Thank you so much for your kind words!!
It’s always our goal to make sure your vacation is unforgettable 😊

Your Friend in Portugal - Marisa

Rita was amazing, but so were the other team ...
Portugal | Aug 2 - Aug 11, 2025

K
Kelly T.
Los Angeles, CA | Reviewed on Aug 14, 2025
Rita was amazing, but so were the other team members that would assist in after hours or in Rita's absence. I was very impressed and we enjoyed our trip. The two private tours we had while in Lisbon were 10 out 10. Amazing guides and we appreciated and enjoyed them both. I wouldn't recommend the hotel in Lisbon though. Staff wasn't friendly and rooms/hotel were outdated and old. I would recommend finding another hotel near by. Amazing location though. The hotel in Nazare struggled to... Read more

Rita was amazing, but so were the other team members that would assist in after hours or in Rita's absence. I was very impressed and we enjoyed our trip. The two private tours we had while in Lisbon were 10 out 10. Amazing guides and we appreciated and enjoyed them both.

I wouldn't recommend the hotel in Lisbon though. Staff wasn't friendly and rooms/hotel were outdated and old. I would recommend finding another hotel near by. Amazing location though.

The hotel in Nazare struggled to get hot water to its shower. Other than that, it was great. They don't monitor who eats their breakfast though, so random folks can walk in off the streets and eat/dine for free.

Hotel Reviews
NH Collection Porto Batalha
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Mondego
Coimbra

Room had zero amenities. No robes, slippers, lotion, tissue or washcloths. Rooftop bar was closed as staff didn't show up. I wouldn't recommend this hotel in the future. No water was offered in the room and the mini bar was practically empty.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Praia
Nazaré

Shower wasn't hot. Breakfast wasn't monitored, so people off the street could come in and eat for free.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
MeraPrime Gold Design Hotel
Lisbon

Hotel is old. Rooms are old and carpet was filthy. No creamer or sugar in room. Room was super small.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on Aug 18, 2025

Dear Kelly, thank you so much for your kind words! I’m really glad you had a wonderful trip and that both I and the team were able to support you throughout. I appreciate your honest feedback on the hotels as well, it’s will help us for our furture travelers. It was a pleasure assisting you, and I hope we can work together in the future. All my best, Rita🥰