A wonderful trip to Madrid that we will always remember.
Spain | Oct 26 - Oct 31, 2026

Kathleen
Kathleen S.
Ashburn, VA | Reviewed on Nov 07, 2026

The trip was wonderful. Just what we wanted. Kudos to Hector.

All guides were interesting, informative, and gracious. This included tapas tours, city tours, and museum tours.

All drivers were pleasant, helpful, and on time. They all arrived a few minutes early to insure we left at the appropriate time and this was especially helpful.

The hotel was perfectly situated in the heart of Madrid. It was very "Spanish", which is what we wanted. We were able to walk almost everywhere.

We had a last minute canceled train reservation due to a transit strike, the day of our trip to Toledo. Kim Kim was with us all the way by text. When it became clear that the train was finally going to be cancelled, they arranged for a driver to take us back and forth to Toledo. He arrived within an hour of the cancelation. They coordinated with our guide in Toledo. The transition was seamless. We had a wonderful day.

How a travel agency responds to challenges is the true test of the quality of the agency. Kim Kim performed like a champ. They exceeded expectations. We will definitely use them again and recommend them to our friends.

Activity Reviews
Walking Madrid’s Old Town
Walking Madrid’s Old Town
Madrid

Guide was interesting, informative, and friendly.

Quality of Experience
Guides, Drivers and Staff
Transport
We started the tour right from the hotel. That was awesome.
An Excursion to Toledo by Train, Guided Walk
An Excursion to Toledo by Train, Guided Walk
Madrid

The tour was wonderful and the guides lunch recommendation was excellent.

Quality of Experience
Guides, Drivers and Staff
Transport
The driver was flexible. We wanted to leave an hour early and he obliged. He was also very willing to pull over for photos.
Masterpieces of the Prado Museum: A Private Experience From Velázquez to Goya
Masterpieces of the Prado Museum: A Private Experience From Velázquez to Goya
Madrid

The guide was very knowledgeable and gave us exactly the tour we wanted. We asked for the highlights of the museum and she delivered with great enthusiasm and interesting insights and details.

Quality of Experience
Guides, Drivers and Staff
Transport
N/A
Tapas & Tradition: A Madrileño Evening
Tapas & Tradition: A Madrileño Evening
Madrid

We especially enjoyed the small size, and the enthusiasm and knowledge of the guide. We experienced a wide range of tapas and Spanish beverages.

Quality of Experience
Food
My favorite was the tapas at the first restaurant and trying the Spanish Vermouth that was served on tap.
Guides, Drivers and Staff
Transport
N/A
Local specialist: Hector Molina