Kimkim Trip Reviews for Spain

4.9
Based on 554 ratings
Read 554 verified reviews by travelers who booked their trip to Spain on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Our trip to Spain was well planned and Coraim...
Spain | Apr 17 - Apr 29, 2025

J
Julie K.
San Jose, CA | Reviewed on Apr 30, 2025
Our trip to Spain was well planned and Coraima was very patient as we worked through many details. Our guides were outstanding and our hotels centrally located. The KimKim app was incredibly helpful and it made a huge difference for this trip. The only hitch we had was with the apartment rental in Granada. I would not recommend an apartment and unsure why we were booked into an apartment and not a hotel.
Thanks to Coraima and Lea for all their expertise and help.
Read more

Our trip to Spain was well planned and Coraima was very patient as we worked through many details. Our guides were outstanding and our hotels centrally located. The KimKim app was incredibly helpful and it made a huge difference for this trip. The only hitch we had was with the apartment rental in Granada. I would not recommend an apartment and unsure why we were booked into an apartment and not a hotel.
Thanks to Coraima and Lea for all their expertise and help.

Hotel Reviews
Hotel Mandarin Oriental Ritz
Madrid

A historical and luxurious hotel, centrally located. Staff was outstanding!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Áurea Convento Capuchinos by Eurostars Hotel Company
Segovia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
We requested a queen bed. They provided what they called a Double as two twin beds (made up as two separate beds) but then pushed together. I asked about to have a different guestroom but they said that was all they had left at our 4pm check in.
Hotel Abad Toledo
Toledo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kimpton Vividora Hotel, an IHG Hotel
Barcelona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Las Casas de la Judería
Seville
Authenticity & Character
Location
Staff
Staff was not helpful and I noticed many other guests being frustrated with their requests. If you stay here don't expect the hotel to offer suggestions on where to eat.
Cleanliness & Comfort
Soho Boutique Palacio San Gabriel
Ronda
Authenticity & Character
Location
Staff
Cleanliness & Comfort
U-Sense Granada Catedral
Granada

We were put in an apartment with no information for check in or other logistics. Our driver could not drop us off close to the apartment. We had to walk a few blocks with our suitcases and once we found the door to the apartment, it was just that, a door. Through the KimKim app we quickly found the USense phone number to call, they walked us through and remotely helped us enter the apartment building. Our key was located in our unit! they also told us we would be charged an early check in fee. I thought that was odd, since KimKim knew we were arriving early and we had a tour at 2pm. The apartment was in a good location, but it wasn't necessary to have an apartment and unsure why an apartment was provided and not a hotel guestroom. The thermostat wouldn't work either.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Alhambra & Generalife Gardens with a Historian
Private Alhambra & Generalife Gardens with a Historian
Granada
Quality of Experience
Guides, Drivers and Staff
Transport
Private Flamenco & Tapas Experience
Private Flamenco & Tapas Experience
Granada
Quality of Experience
Guides, Drivers and Staff
Transport
Private Day Trip to Ávila & Segovia
Private Day Trip to Ávila & Segovia
Madrid
Quality of Experience
Guides, Drivers and Staff
Transport
Private City Walk & Royal Palace Experience
Private City Walk & Royal Palace Experience
Madrid

The guide was great, but we were unsure if she knew what we booked. The tour ended much earlier than the KimKim itinerary stated. All we toured was the Palace.

Quality of Experience
Guides, Drivers and Staff
Private Ronda & White Villages Day Trip
Private Ronda & White Villages Day Trip
Seville

Carlos was fantastic! He was passionate, fun and a great guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Highlights of Toledo Walk
Highlights of Toledo Walk
Toledo
Quality of Experience
Guides, Drivers and Staff
Transport
Private Gaudí Experience with La Sagrada Família & Park Güell
Private Gaudí Experience with La Sagrada Família & Park Güell
Barcelona
Quality of Experience
Guides, Drivers and Staff
Transport
Private History & Culture Walk
Private History & Culture Walk
Seville
Quality of Experience
Guides, Drivers and Staff
Transport
Private Gothic Quarter Walk
Private Gothic Quarter Walk
Barcelona
Quality of Experience
Guides, Drivers and Staff
Transport
Private Visit to Seville’s Cathedral & Alcázar
Private Visit to Seville’s Cathedral & Alcázar
Seville
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Coraima Yañez

KimKim makes traveling smooth and simple.
Spain | Apr 21 - Apr 26, 2025

Heather
Heather G.
Marblehead, MA | Reviewed on Apr 30, 2025

I have used KimKim for two different European trips, and I love them. They make planning so easy. Our recent girls’ trip to Barcelona went smoothly and KimKim had everything to do with that. They arranged everything and we loved it all. I would without reservation recommend them to anyone.

Local specialist: Beatriz Lopez Diaz

10/10…AWESOME!
Spain | Apr 14 - Apr 23, 2025

Thomas
Thomas G.
Atlanta, GA | Reviewed on Apr 30, 2025
Hector planned an amazing trip for us to Spain and Portugal. Our highlights of the trip included the tapas tour in Madrid, the private winery tour in the Douro valley, the private cooking class in Lisbon, and the sunset cruise in Lisbon. The itinerary flowed very well and it was so easy to be at the right place at the right time. The instructions were great. The accommodations were great, especially Hotel Urso in Madrid and the Quinta de Pacheca wine barrels in Douro Valley. Breakfast being... Read more

Hector planned an amazing trip for us to Spain and Portugal. Our highlights of the trip included the tapas tour in Madrid, the private winery tour in the Douro valley, the private cooking class in Lisbon, and the sunset cruise in Lisbon. The itinerary flowed very well and it was so easy to be at the right place at the right time. The instructions were great. The accommodations were great, especially Hotel Urso in Madrid and the Quinta de Pacheca wine barrels in Douro Valley. Breakfast being included every morning was an extremely nice perk. Never had to think about that meal. Overall, shoutout to KimKim, Espiritu, and Hector. I would absolutely recommend to a friend.

Hotel Reviews
URSO Hotel & Spa
Madrid

10/10. This place is amazing. The level of service was the nicest I’ve ever experienced.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room service was excellent
PortoBay Teatro
Porto

Nice hotel in a great location. What it lacked in aesthetics, it made up for with location and the quality of the food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
PortoBay Marquês
Lisbon

Hotel was fine- nothing spectacular. The bar was very small and it felt very tight. The location was good, but a bit far from the water. I liked how it was close to the park, however.

Authenticity & Character
Not memorable decorations or interior. Very bland room.
Location
Staff
Cleanliness & Comfort
The Wine House Hotel - Quinta da Pacheca
Lamego

AMAZING. The trip wouldn’t have been the same without this. The room service breakfast was incredible.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore Porto's Culinary Scene and Bolhao Market
Explore Porto's Culinary Scene and Bolhao Market
Porto

Great activity.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tapas Culinary Experience
Tapas Culinary Experience
Madrid

This was great. A must add for every trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sandeman Cellar Wine Tasting
Sandeman Cellar Wine Tasting
Porto

I was expecting this to be better. It was a very short tour, you didn’t get to see much, and it just wasn’t that interesting. They showed you barrel, but didn’t show you any part of the winemaking process and just tried to sell you on sandman port.

Quality of Experience
Guides, Drivers and Staff
Transport
Wine Experience in the Douro Valley & River Cruise
Wine Experience in the Douro Valley & River Cruise
Douro Valley

10/10. Miguel was amazing. This was incredible.

Quality of Experience
Guides, Drivers and Staff
Transport
Get to know Porto by E-bike
Get to know Porto by E-bike
Porto

I wish I had done a walking tour. The ebikes were cool, but it was hard to navigate the mass crowds.

Quality of Experience
Guides, Drivers and Staff
Transport
Portuguese Cooking Class at a Chef's Home
Portuguese Cooking Class at a Chef's Home
Lisbon

This was amazing. Artur was such a great instructor.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sunset Sailing Cruise
Sunset Sailing Cruise
Lisbon

I thought this was really fun. The boat was much more crowded than I expected, but it was beautiful.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hector Molina

The activities were surprising and personal. ...
Spain | Apr 7 - Apr 16, 2025

Amanda
Amanda M.
Flagami, FL | Reviewed on Apr 29, 2025
The activities were surprising and personal. We really loved our hiking guides in Barcelona and San Sebastian. The private cooking class in a commercial kitchen in Rioja was also a treat. The routes we drove led us to beautiful vistas and hikes that we never would have found on our own and the restaurant recommendations made each stop a delicious breeze. The team was super helpful, responsive and supportive. It was honestly an amazing trip that we would recommend to someone in a heartbeat. Read more

The activities were surprising and personal. We really loved our hiking guides in Barcelona and San Sebastian. The private cooking class in a commercial kitchen in Rioja was also a treat. The routes we drove led us to beautiful vistas and hikes that we never would have found on our own and the restaurant recommendations made each stop a delicious breeze. The team was super helpful, responsive and supportive. It was honestly an amazing trip that we would recommend to someone in a heartbeat.

Hotel Reviews
Hotel Restaurante Les Brases
Sort

Wonderful food, cosy hotel, lovely staff. Adorable

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Acta Splendid
Barcelona

Loved the breakfast and location of this hotel. Very clean and well-appointed. Helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Medieval Villages & La Garrotxa Volcanic Zone Hiking
Medieval Villages & La Garrotxa Volcanic Zone Hiking
Spain

Uni was incredible. The nicest guy in the world and so knowledgeable. The whole day was full of amazing surprises. Including a delicious picnic!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Apr 29, 2025
Thank you so much for your kind words! We're absolutely thrilled to hear that your trip was such a success and that the experiences felt personal and memorable. It’s wonderful to know you connected with your hiking guides and enjoyed the cooking class in Rioja—that’s one of our favorites too! We’re also so glad the scenic routes and restaurant recommendations added to the adventure. Your feedback means the world to our team, and we're grateful we could play a part in creating such a special... Read more

Thank you so much for your kind words! We're absolutely thrilled to hear that your trip was such a success and that the experiences felt personal and memorable. It’s wonderful to know you connected with your hiking guides and enjoyed the cooking class in Rioja—that’s one of our favorites too! We’re also so glad the scenic routes and restaurant recommendations added to the adventure. Your feedback means the world to our team, and we're grateful we could play a part in creating such a special journey. We’d be honored to help you—or anyone you recommend—plan another unforgettable trip in the future!

Wonderful experience!
Spain | Apr 21 - Apr 26, 2025

R
Rachel R.
Ashburn, VA | Reviewed on Apr 27, 2025
My trip was amazing. Our tour guides were so nice and knowledgeable. Beatriz did a great job helping us navigate Barcelona. I will be using KimKim going forward. Read more

My trip was amazing. Our tour guides were so nice and knowledgeable. Beatriz did a great job helping us navigate Barcelona. I will be using KimKim going forward.

Hotel Review
Seventy Barcelona
Barcelona

Absolutely stunning! The staff was kind and very helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Beatriz Lopez Diaz
Beatriz
Beatriz Lopez Diaz
Local specialist in Madrid | Replied on Apr 29, 2025

Thank you very much, dear Rachel.

The pleasure was all mine, as well as that of our guides. I am very happy that you were able to fully enjoy this friends’ gathering in Barcelona.

We look forward to welcoming you back with open arms whenever you decide to return.

Un abrazo.
Bea.

This was a very well planned and executed tri...
Spain | Apr 12 - Apr 19, 2025

Ritu
Ritu T.
Newark, NJ | Reviewed on Apr 23, 2025
This was a very well planned and executed trip by Helena/Kimkim! Thank you!,
Both hotels (particularly Mercer in Barcelona) were excellent.
Guides particularly Farhan and Danny were SUPERB!
Danny( Barcelona walking tour guide)in particular was among the best we have ever had.Very Knowledgable, interesting, friendly and patient.
All pick ups and drop offs were seamless. Thank you for a WONDERFUL trip!
Read more

This was a very well planned and executed trip by Helena/Kimkim! Thank you!,
Both hotels (particularly Mercer in Barcelona) were excellent.
Guides particularly Farhan and Danny were SUPERB!
Danny( Barcelona walking tour guide)in particular was among the best we have ever had.Very Knowledgable, interesting, friendly and patient.
All pick ups and drop offs were seamless. Thank you for a WONDERFUL trip!

Hotel Reviews
Mercer Hotel Barcelona
Barcelona

Great location, superb ambience, fantastic breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Palacio de Villapanés
Sevilla

The Hotel Palacio de Villapanés in Seville was good, but not great. The valet and general service were nice, though.

Activity Reviews
Flamenco Experience
Flamenco Experience
Spain

Shabby venue, performance was unexciting and did not feel authentic. No introduction or explanation of performance given..

Quality of Experience
Private Visit of Barcelona & La Sagrada Familia
Private Visit of Barcelona & La Sagrada Familia
Barcelona

Amazing experience with guide Danny! He was so well informed, witty and made the history very interesting.he kept the tour engaging from start to finish. He made La Sagrada Familia come alive. Highly recommend!,

Quality of Experience
Guides, Drivers and Staff
Private Guided Visit of Seville
Private Guided Visit of Seville
Seville

Had a wonderful experience with our guide,Ferran. Had great insights and answered all our questions and kept tour engaging.

Quality of Experience
Guides, Drivers and Staff
Sunset Live Spanish Guitar & Sailing Experience Barcelona
Sunset Live Spanish Guitar & Sailing Experience Barcelona
Barcelona

The Sunset Live Spanish Guitar & Sailing Experience in Barcelona was a great experience. The service was very friendly and caring, with blankets provided for comfort. While the food wasn't exceptional and could possibly be skipped, the overall experience was lovely and highly enjoyable.

Day Trip to Montserrat & Penedès Region Wine Tasting
Day Trip to Montserrat & Penedès Region Wine Tasting
Barcelona

The Day Trip to Montserrat was a wonderful excursion to a beautiful place. Montserrat itself is stunning and well worth a visit. I would highly recommend this destination to others.

Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Apr 23, 2025
Hi Ritu, Thank you so much for your thoughtful review! I am delighted to hear that you enjoyed your trip and that the hotels and guides exceeded your expectations. I will be sure to share your kind words with Dani and Ferrán—they will be happy to know they made such a lasting impression. I also appreciate your feedback about the flamenco experience. I will follow up with our local partners to ensure this activity better aligns with expectation in the future. It is wonderful to hear that... Read more

Hi Ritu,

Thank you so much for your thoughtful review! I am delighted to hear that you enjoyed your trip and that the hotels and guides exceeded your expectations. I will be sure to share your kind words with Dani and Ferrán—they will be happy to know they made such a lasting impression.

I also appreciate your feedback about the flamenco experience. I will follow up with our local partners to ensure this activity better aligns with expectation in the future.

It is wonderful to hear that the seamless organization, from pickups to the itinerary, contributed to a memorable experience. Thank you for allowing me to be a part of your journey!

I look forward to helping you plan your next adventure when the time comes. More of Spain, or Portugal, Italy, and Morocco, there are plenty of adventures ahead!😉

Warmest regards,
Helena - Espíritu Travel

Fantastic trip to Spain
Spain | Apr 13 - Apr 20, 2025

S
Sandra G.
Ashburn, VA | Reviewed on Apr 22, 2025
This was our first time planning a trip with a travel agency and we had a great experience. Anita and her colleagues were incredibly responsive and helpful at every stage of the process. We really appreciated being matched with a travel company local to Spain and with specialists who live in the areas we visited. We did find it hard to not have a good handle on how much individual aspects of the trip cost, but at the same time were able to identify a budget we could live within and let our... Read more

This was our first time planning a trip with a travel agency and we had a great experience. Anita and her colleagues were incredibly responsive and helpful at every stage of the process. We really appreciated being matched with a travel company local to Spain and with specialists who live in the areas we visited. We did find it hard to not have a good handle on how much individual aspects of the trip cost, but at the same time were able to identify a budget we could live within and let our specialists handle the details.

Hotel Reviews
Gran Hotel Havana
Barcelona

We really loved this hotel. Service was excellent all-around and the hotel was very clean and well-kept. We had a Top Havana room, which was awesome for our family of 4.

Authenticity & Character
Location
Very centrally located in the Eixample neighborhod.
Staff
Housekeeping staff and front desk staff were excellent. The front desk arranged for a doctor to come to the hotel when one of our children was sick.
Cleanliness & Comfort
Housekeeping was very attentive .
Hotel Meninas
Madrid

We really liked Hotel Meninas. It has a lot of charm and is in a great location.

Authenticity & Character
Location
Situated near the Opera, the hotel is in a lovely historic district close to Mercado San Miguel and the Palace.
Staff
Cleanliness & Comfort
We had a large room on the 5th floor that provided plenty of space for our family of 4. It was very quiet and comfortable.
Activity Reviews
Flamenco Night
Flamenco Night
Madrid

We loved the Flamenco show at Las Carboneras. It was one of the highlights of our trip.

Madrid for Kids - Walking Tour with Activities & Snacks
Madrid for Kids - Walking Tour with Activities & Snacks
Madrid

This walking tour was a great activity for our first day in Madrid. Rosa, our guide, was excellent and really made a connection with our tween and teen daughters (12 and 14). We were worried they'd be too old for a tour like this, but they really loved it.

Quality of Experience
Guides, Drivers and Staff
Train Madrid to Toledo, Guided Family Visit, Train Toledo to Madrid
Train Madrid to Toledo, Guided Family Visit, Train Toledo to Madrid
Madrid

We loved visiting Toledo. Elena, our tour guide, was great. We learned so much about the history of this incredibly special place that we would have never learned without a guide. Highly recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
Tapas Walk in Barcelona
Tapas Walk in Barcelona
Barcelona

As non-Spanish speakers, we found the tapas scene a bit intimidating and really appreciated this 3-hour guided tour that took us to 4 different stops.

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Anita Matijasevic

Wonderful trip - better than I could have don...
Spain | Apr 3 - Apr 15, 2025

D
Daniel K.
Charlotte, NC | Reviewed on Apr 22, 2025
Wonderful trip - better than I could have done myself! As a veteran family vacation planner, it's not easy for me to admit, but Alfonso did it better. Activities were well chosen, taking our interests fully into consideration, and guides were all exceptional. We made things more difficult at the end by our last minute planning, but Alfonso nevertheless managed to score tickets to the Alhambra, perfectly timed to catch our train from Granada to Madrid. Hotels were exactly as hoped, and... Read more

Wonderful trip - better than I could have done myself!

As a veteran family vacation planner, it's not easy for me to admit, but Alfonso did it better. Activities were well chosen, taking our interests fully into consideration, and guides were all exceptional. We made things more difficult at the end by our last minute planning, but Alfonso nevertheless managed to score tickets to the Alhambra, perfectly timed to catch our train from Granada to Madrid. Hotels were exactly as hoped, and impeccably located. All transitions were perfectly seamless, and when we needed a minor adjustment it was managed in minutes. We really appreciated the daily check-ins from Alfonso and Uhaina to make sure we were still on course. It certainly makes it easier to ask questions as well.

All in all a wonderful service; I would not hesitate to use it again.

Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Apr 22, 2025

Dear couple.
Taking care of your needs while being with us has been a pleasure.
We hope to see you again in the future.
Warm regards!

Overall the trip went smoothly.
Spain | Apr 6 - Apr 12, 2025

C
Christine M.
Denver, CO | Reviewed on Apr 21, 2025
Overall the trip went smoothly.
A couple hiccups. No time listed to meet guide in Cordoba. The guide María was nice enough but never had dialogue on our way to a site. We passed lots of opportunities for her to give a continuous chat on our way to the first stop. She was full of details when we arrived at the destination but we felt we missed more details on our way. She could easily improve on that.
The hotel in Cordoba, while convenient to the train, was NOT a 4 *. Absolutely no...
Read more

Overall the trip went smoothly.
A couple hiccups. No time listed to meet guide in Cordoba. The guide María was nice enough but never had dialogue on our way to a site. We passed lots of opportunities for her to give a continuous chat on our way to the first stop. She was full of details when we arrived at the destination but we felt we missed more details on our way. She could easily improve on that.
The hotel in Cordoba, while convenient to the train, was NOT a 4 *. Absolutely no amenities whatsoever in the room. Nothing extra in the bathrooms either. I would rate it a 3.
Train tickets were perfect as were directions.
Loved Seville. Loved the hotel. The guide was very good. As was the flamenco evening.
Excellent driver to Ronda. Nice wine tasting. The food was great, the wine Ok. The driver gave us details during the entire drive about the area. He was great.
Ronda was lovely. Also excellent tour Guide. We were given crappy rooms at the hotel
and asked for them to be changed. We paid an up charge, as the original rooms faced the parking lot not the spectacular views. We did not like the rooms at the place but the hotel was pretty. The staff was nice. We would have hoped that KimKim would have guaranteed us a better room. Driver to Malaga was on time and good.
We would recommend your company again but think that you should ask for clarification on some of the things we mentioned. For example: How important is the hotel to you?

Hotel Reviews
H10 Corregidor Boutique Hotel
Sevilla

Lovely

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Catalonia Reina Victoria
Ronda
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Awkward room. Toilets on one side. Shower on the other. Did not like hotel
Hotel Soho Boutique Cordoba
Córdoba

Lacking any amenities.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Robes slippers vanity kits lotions. Anything
Activity Reviews
Private Guided Visit of Córdoba
Private Guided Visit of Córdoba
Spain
Quality of Experience
Guides, Drivers and Staff
Transport
Ronda Wine Experience
Ronda Wine Experience
Spain

Food excellent. Winemaker good. Wine ok

Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Visit of Seville
Private Guided Visit of Seville
Seville
Quality of Experience
Guides, Drivers and Staff
Local specialist: Marta Trzeciakowska

Alfonso planned a great trip for us along the...
Spain | Apr 12 - Apr 19, 2025

K
Katie P.
Seattle, WA | Reviewed on Apr 20, 2025

Alfonso planned a great trip for us along the Costa Brava trail. The hotels between hikes were great. Transfers were like clock work. Restaurant recommendations spot on. Level of communication and availability while on the trail was just right. Would definitely use Alfonso and Kimkim again!

Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Apr 21, 2025

We are grateful for your words.
We hope to see you again.
Take care!

Top Notch Service!!!
Spain | Apr 1 - Apr 17, 2025

Nancy
Nancy W.
Rosemont, CA | Reviewed on Apr 19, 2025
We were hesitant to let someone else plan our trip to Spain/Portugal, but Bea was amazing! She took what little info I gave her (not into wine tasting, love cooking classes, etc) and she absolutely gave us exactly what we wanted. The hotels were perfect (with the exception of Seville, the H10 Casa de la Plaza?) was not a good choice for us as we were unable to drive our rental car to the hotel and drop our many bags before parking...it took us over an hour to figure out the GPS wasn't... Read more

We were hesitant to let someone else plan our trip to Spain/Portugal, but Bea was amazing! She took what little info I gave her (not into wine tasting, love cooking classes, etc) and she absolutely gave us exactly what we wanted. The hotels were perfect (with the exception of Seville, the H10 Casa de la Plaza?) was not a good choice for us as we were unable to drive our rental car to the hotel and drop our many bags before parking...it took us over an hour to figure out the GPS wasn't accurate and we were not at our destination...the crowds, scooters, pedestrians were overwhelming for us senior citizens! Had we known we could not drive to the hotel and needed to just park and walk with all our bags over 10 minutes, we would have requested something easier. That was the only bad choice (just due to logistics's - the hotel was fine once we got there). The private drivers were amazing, the train travel was so easy and comfortable - thank you for arranging all that! Next time, we would not get a car, but have drivers and use the trains. It was so easy to have all our activities booked and paid for in advance...thank you for that as well!

We want to thank Bea, and the support team for helping us have the best trip to Spain we could have wanted...we will 100% use Bea and/or KimKim for any future travel...thank you again for making it so special!

Hotel Reviews
H10 Madison Hotel
Barcelona

Very nice hotel in perfect location as we were able to walk nearly everywhere! Breakfast was plentiful and delicious...the room was spacious and quiet.

Authenticity & Character
Lovely!
Location
walkable to wonderful restaurants and shopping!
Staff
helpful and very accommodating
Cleanliness & Comfort
Catalonia Donosti
San Sebastián

This was our favorite hotel....we had a room with a terrace and sea views...it was fabulous! Walked everywhere and the elevator to the street helped immensely!!

Location
walkable and easy to navigate
Catalonia Ronda
Ronda

This hotel was nice, but right on the street so a little noisier than we had wanted...the parking was expensive and a few blocks away making it less than ideal for our needs.

H10 Casa de la Plata
Sevilla

Hotel was fine, the fact you can't drive to it was disappointing, especially since we were not advised to drive straight to the parking (very expensive and not convenient)...carrying all our large luggage was NOT what we wanted.

PortoBay Falésia
Albufeira

Pretty view of the sea...the hotel experienced a power outage for hours one day and we were told no access to our rooms...we come to find out, there was access to our rooms the whole time. Staff was not well informed and rudely told us to just sit and wait.

Catalonia Las Cortes
Madrid

We loved this hotel as we were able to walk everywhere and the room was quiet and spacious!

Sercotel Ayala Bilbao
Bilbao

This seemed like a business hotel and was not super convenient to Guggenheim (20 minute walk)...very spacious room though so it was fine!

Activity Reviews
Boat Excursion Inside Benagil Caves
Boat Excursion Inside Benagil Caves
Spain

We loved being able to see the Benagil Caves...absolutely stunning!

Quality of Experience
the experience of seeing the caves was amazing...the boat ride, not as much..
Transport
Tapas Walk in Barcelona
Tapas Walk in Barcelona
Barcelona

We loved the tapas walk! We never would have gone into these four places and the food was delicious!! Highly recommend!

Quality of Experience
Brais, our tour guide, was great!!
Guides, Drivers and Staff
very knowledgeable
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada

It was so nice to have our private guide show us around! We would not have known what we were even looking at without him!!

Quality of Experience
Guides, Drivers and Staff
Traditional Andalusian Market Visit & Cooking Class
Traditional Andalusian Market Visit & Cooking Class
Seville

Dom, our chef, was terrific! We made the most delicious paella I've ever had...we loved this class!

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Apr 24, 2025

Hi Nancy! Thank you so much for your kind words! I’m so happy to hear you had a great experience overall and that the trip matched what you were hoping for. It was a pleasure planning it with you, and I’d love to help again anytime in the future!. Thanks again for the trust! Best regards, Bea.

Experiencia Fantastica en España/Fantastic Experience in Spain
Spain | Apr 3 - Apr 15, 2025

M
Marian A.
Ashburn, VA | Reviewed on Apr 16, 2025
We had a wonderful visit to Spain with thanks to our travel planner Alfonso through Kim Kim. Alfonso worked with us to develop an itinerary based on our desires to see new places in Madrid and Andalucia - we visited Madrid, Toledo, Córdoba, Ronda, and Granada. Alfonso organized great guides in each location for part of a day and we had ample free time to explore on our own, as well. We've normally done most trip research and planning on our own using a guide book for sights. Alfonso did all... Read more

We had a wonderful visit to Spain with thanks to our travel planner Alfonso through Kim Kim. Alfonso worked with us to develop an itinerary based on our desires to see new places in Madrid and Andalucia - we visited Madrid, Toledo, Córdoba, Ronda, and Granada. Alfonso organized great guides in each location for part of a day and we had ample free time to explore on our own, as well. We've normally done most trip research and planning on our own using a guide book for sights. Alfonso did all the leg work this time, finding really well-situated hotels and superb guides who were knowledgeable and enjoyable to spend time with. I learned a ton and got so much more out of places like the Alhambra and Miskita in Cordoba, and the Plaza de Toros (without having to witness a bullfight) in Ronda!

Along the way, there were a few situations where we had questions, and either Alfonso or Uhaina responded so fully and quickly. Working with Alfonso and Kim Kim really added to the total experience - we had a wonderful trip.

Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Apr 17, 2025

Dear Marian.
We appreciate your words, and I´m sure that they´ll be invaluable for other travelers looking for a similar trip to Spain. You had a beautiful experience! Thanks for enjoying it.
Warm regards.

All the local guides were amazing - excited t...
Spain | Mar 23 - Apr 8, 2025

M
M J.
Canada | Reviewed on Apr 15, 2025
All the local guides were amazing - excited to speak about their city and history. The hotels were good choices as well. We were not prepared for the congestion in parking in four cities and wonder if travelling by train or bus would have been a better option for us. We had trouble getting taxis at the horse show and flamenco show and wondered if there was a way you could have addressed this. Are shows offered in the day or could we have booked a taxi in advance? We didn't have time -... Read more

All the local guides were amazing - excited to speak about their city and history.

The hotels were good choices as well.

We were not prepared for the congestion in parking in four cities and wonder if travelling by train or bus would have been a better option for us.

We had trouble getting taxis at the horse show and flamenco show and wondered if there was a way you could have addressed this. Are shows offered in the day or could we have booked a taxi in advance?

We didn't have time - one week only - to go over the whole itinerary and prepare for the trip. This should be sent at least a month ahead.

Activity Reviews
Guided Visit of  Alhambra & Generalife Gardens
Guided Visit of Alhambra & Generalife Gardens
Spain

Great guide and tour

Private Guided Visit of Seville
Private Guided Visit of Seville
Seville

very interested talk and tour

Flamenco Show in a Sacromonte Cave
Flamenco Show in a Sacromonte Cave
Granada

Excellent. Would have liked to learn more about the history of flamenco and how it is part of Spanish culture.

Visit an Andalusian Olive Oil Estate
Visit an Andalusian Olive Oil Estate
Spain

We thought we would see production underway but nothing was working or happening.

Quality of Experience
Guides, Drivers and Staff
Seville Culinary Experience
Seville Culinary Experience
Seville

This was excellent. A fun group and great guide.

Quality of Experience
Food
Ronda Wine Experience
Ronda Wine Experience
Spain

Mostly was a promo for this brand of wine. Shorter than expected and of course, nothing was happening as we were out of wine production season.

Quality of Experience
Private Guided Visit of Córdoba
Private Guided Visit of Córdoba
Spain

Great guide - interesting and knowledgable.

Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Apr 23, 2025
Hi Mary, Thank you for sharing your feedback! I am so glad you enjoyed the local guides and found the hotels to be well-chosen. It is wonderful to hear that experiences like the culinary tour and flamenco show stood out. I appreciate your comments about transportation and timing. Parking and taxi availability can be challenging, and I’ll work to address these concerns in future planning, including exploring pre-arranged options. While the overall itinerary was shared earlier, I understand... Read more

Hi Mary,

Thank you for sharing your feedback! I am so glad you enjoyed the local guides and found the hotels to be well-chosen. It is wonderful to hear that experiences like the culinary tour and flamenco show stood out.

I appreciate your comments about transportation and timing. Parking and taxi availability can be challenging, and I’ll work to address these concerns in future planning, including exploring pre-arranged options. While the overall itinerary was shared earlier, I understand how having detailed timings and directions further in advance would have helped, and I’ll ensure this is improved.

Thank you again for your thoughtful insights—they’ll guide us in refining future trips.
I would be delighted to help plan another adventure for you, in Portugal, Italy, or Morocco, or other areas of Spain.

Warmest regards, 😊
Helena

Spain...WOW!
Spain | Mar 30 - Apr 7, 2025

J
James B.
Ashburn, VA | Reviewed on Apr 12, 2025
First time with KimKim and it will not be our last! Our trip to Spain began with no planning other than a good value on plane tickets to Madrid. We approached KimKim and lucked into Coraima who took our blank slate and put together an amazing trip package that left us wanting more. Each day seemed to build upon our knowledge and enjoyment from the previous day. Our expert guides added an accelerated depth of both which could not have been achieved without them during our 8 day visit... Read more

First time with KimKim and it will not be our last!

Our trip to Spain began with no planning other than a good value on plane tickets to Madrid. We approached KimKim and lucked into Coraima who took our blank slate and put together an amazing trip package that left us wanting more. Each day seemed to build upon our knowledge and enjoyment from the previous day. Our expert guides added an accelerated depth of both which could not have been achieved without them during our 8 day visit (way to short by the way):

-Irene, born and raised in Toledo, knew all of the short cuts
-Elena brought the Prado to life
-I will not attempt to spell our Grand Palace guide's name, she delivered more than just a "big house" by filling it with many fun royal anecdotes
-Avila and Segovia and all points between were handled expertly by Martin
-Lorena brought sun to a rainy day in Seville showing us the Acalzar and Cathedral
-Yohanna made us feel like family during our Triana Flamenco and Tapas experience. Is there anyone she doesn't know in that town?
-Carlos was a pleasure guiding us through Ronda and Zahara de la Sahara's rich history while finding us local treats and securing a Puento Nuevo view table by a fire for lunch on a chilly day

Our itinerary did leave some time for self-exploration, and we took full advantage of that time: Tapas, parks, Tapas, squares, Tapas, casino, Tapas, shopping...and Tapas. Averaging nearly 15K steps each day we actually lost weight on the trip. Accommodations were convenient, friendly and clean (Cetina in Seville, Regina in Madrid). Transports were on time with strong communication and friendly drivers.

Coraima and Lea were diligent in communication throughout the entire journey, they felt like angels on our shoulders!

Hope this comes off as a positive review, as it is meant as nothing less!

Hotel Reviews
Círculo Gran Vía, Autograph Collection - Adults Only
Madrid
Authenticity & Character
We had a lovely patio upgrade with a few of the clock "sky scraper"
Location
Central to all of the sites. While we did not realize a casino was next door when we booked, the exclusive guest entrance was a welcome surprise
Staff
Everyone was very friendly and nothing special was needed which a sign of a well-managed establishment
Cleanliness & Comfort
Loved the full ceiling shower head!
Hotel Cetina Sevilla
Seville

Lovely little boutique hotel within walking distance of all the sites and sounds of Seville. Included breakfast was outstanding. On two occasions we had to depart prior to the start of breakfast and accommodated us with a pre-ordered carryout breakfast...a nice surprise!

Authenticity & Character
Location
easy walk to everything in Seville
Staff
Cleanliness & Comfort
Hotel Regina
Madrid

Excellent restaurant. Great rooftop. Amazing breakfast buffet. Great location

Authenticity & Character
Location
Central to everything Madrid has to offer. Easy pickup and drop off for ground transport
Staff
Cleanliness & Comfort
Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Apr 29, 2025

Hi Jim! Thank you so much for your kind words and thoughtful review. It was so great meeting you and working with your group throughout the planning process. I was also happy to read your experience with your guides! I know they love sharing their knowledge and passion for Spain with our travelers. The tapas, tapas, and tapas stops don't sound too bad either 😊 I hope your time has left you wanting to return again in the future!
Coraima

Guides
Spain | Mar 30 - Apr 7, 2025

R
Rich G.
Ashburn, VA | Reviewed on Apr 08, 2025
Our guides were very well informed and most of them provided detailed histories of Spain and details of the Spanish culture. I thought our guide for the Prado was especially impressive with her knowledge of art and Spanish history. It was a phenomenal experience. Our guide in Toledo and the two drivers/guides for the trips to Avila & Segovia and the White Villages & Rhonda were also very knowledgeable and provided an enjoyable tour for our group. Also loved the Royal Palace and intriguing... Read more

Our guides were very well informed and most of them provided detailed histories of Spain and details of the Spanish culture. I thought our guide for the Prado was especially impressive with her knowledge of art and Spanish history. It was a phenomenal experience. Our guide in Toledo and the two drivers/guides for the trips to Avila & Segovia and the White Villages & Rhonda were also very knowledgeable and provided an enjoyable tour for our group. Also loved the Royal Palace and intriguing stories from our guide.

Our accommodations were also first rate and everyone was very friendly. I would recommend your company to anyone interested in obtaining help with their tours. Thank you.

Activity Reviews
Short Prado Museum Visit
Short Prado Museum Visit
Madrid

Our guide was impressive!

Quality of Experience
Guides, Drivers and Staff
Private Ronda & White Villages Day Trip
Private Ronda & White Villages Day Trip
Seville
Quality of Experience
Guides, Drivers and Staff
Transport
Private Toledo Day Trip
Private Toledo Day Trip
Madrid
Quality of Experience
Guides, Drivers and Staff
Transport
Private Visit to Seville’s Cathedral & Alcázar
Private Visit to Seville’s Cathedral & Alcázar
Seville
Quality of Experience
Guides, Drivers and Staff
Royal Palace Visit
Royal Palace Visit
Madrid
Quality of Experience
Guides, Drivers and Staff
Private Day Trip to Ávila & Segovia
Private Day Trip to Ávila & Segovia
Madrid
Quality of Experience
Guides, Drivers and Staff
Transport
Private Flamenco, City & Tapas Experience
Private Flamenco, City & Tapas Experience
Seville
Quality of Experience
Guides, Drivers and Staff
Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Apr 11, 2025

Rich, thank you so much for your kind words about your experience with us at kimkim! I really enjoyed working with your group to craft your vacation, and I'm so happy to read that you enjoyed your time here. Your kind words about your guides does not go unnoticed, as we know they love sharing their knowledge and love for Spain with our travelers. I hope your group is already looking forward to a second visit in the future!
Coraima

Fantastic 12 day family trip to Spain!
Spain | Mar 18 - Mar 29, 2025

M
Matt B.
Chicago, IL | Reviewed on Apr 08, 2025
Our family had an outstanding 12 day trip to Spain. The experience booking the trip through Kimkim was great, and exceeded our expectations in just about every way. Their local knowledge and availability throughout the trip eliminated the stress and work of planning a vacation, and made it easy for us to enjoy our time together. Our local specialist, Adam, was knowledgeable and accessible and did good work tailoring our experiences to our preferences and making our itinerary teen friendly.... Read more

Our family had an outstanding 12 day trip to Spain. The experience booking the trip through Kimkim was great, and exceeded our expectations in just about every way. Their local knowledge and availability throughout the trip eliminated the stress and work of planning a vacation, and made it easy for us to enjoy our time together.

Our local specialist, Adam, was knowledgeable and accessible and did good work tailoring our experiences to our preferences and making our itinerary teen friendly. Matching our itinerary to friends traveling on different but overlapping schedule was seamless. I can't imagine how difficult it would have been to coordinate everything on our own.

Our operations specialist, Lea, was very responsive during our trip and usually responded to chats within just a few minutes. She helped with a number of small issues and questions over the 21 days. A mistake with a hotel booking at one of our stops was immediately handled and addressed in the most professional way. Lea is a gem!

A highlight of the trip were the private walking tours scheduled at each stop. Adam set us up with personable and knowledgeable guides that each gave us an experience that would have been impossible if we'd joined a larger group. Ona was our guide in Girona, and we really liked her relaxed and approachable style. Our teens really had a good time with her, and learned a ton about the history of this ancient city.

In Barcelona, our guide showed us around the Gothic Quarter and made us feel like locals. She was clearly well liked by the restaurateurs at the stops we made for tapas along the way, and we felt like we were catching up with an old friend more than rushing from stop to stop on a planned tour.

Ruth, our guide to Alhambra in Granada, did a fantastic job showing us around the grounds and helping us skirt around the crowds. We felt like we were getting some of the smaller historical details that the larger groups don't hear about, which was a lot of fun.

The hotel and airport transfers made moving between our stops much easier with our luggage. Large, clean Mercedes vans were comfortable and the drivers were professional.

Each of the hotel selections were perfectly located and within walking distance of all of the main sites we wanted to experience.

We will definitely be using Kimkim to book trips in the future, and would recommend it without reservation to any of our friends!

Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Apr 16, 2025

Matt and the Baxter fam! It was so much fun planning your family adventure! 🎉 It is great to hear that your teens enjoyed the experience!

I loved reading about each specific activity guide and how they made you feel like a local, showed you local spots, historical sites, and the best foods! 🙌

While we aim to have a seamless travel experience, I understand there was a hiccup with one of your hotels. I am so glad Lea was able to jump in and resolve the issue quickly! I agree, Lea is a gem! 💎

I hope to see you and your family on another kimkim trip! 😀

Great combination of guided tours and free time to explore
Spain | Mar 23 - Apr 3, 2025

Dan
Dan C.
Culver City, CA | Reviewed on Apr 05, 2025
We had a great time visiting Barcelona and the Canary Islands. We had a long list of points of interest in each location and our coordinator Helena did a great job helping us consolidate and organize everything into a few guided tours while still including enough free time for us to rest and explore on our own. Our itinerary included multiple walking tours and a cooking class in Barcelona, walking, trike, and ATV tours in Tenerife, and two full days of private tours in Lanzarote. It was a big... Read more

We had a great time visiting Barcelona and the Canary Islands. We had a long list of points of interest in each location and our coordinator Helena did a great job helping us consolidate and organize everything into a few guided tours while still including enough free time for us to rest and explore on our own. Our itinerary included multiple walking tours and a cooking class in Barcelona, walking, trike, and ATV tours in Tenerife, and two full days of private tours in Lanzarote. It was a big help to have all of our hotels coordinated ahead of time and when there was any questions during the trip the local team with Espiritu Travel was quick to respond by text. This is our second trip booked through Kimkim, but the first time we've used the Trip Planner app which was a nice addition to centralize our itinerary and communication with the team.

One thing that could have been improved was communication around transportation. There were a couple of transfers that were not scheduled ahead of time and we had to figure out for ourselves which wasn't made clear in our itinerary (one pickup from the airport and pickup/drop-off for the ATV tour which was available through the company but hadn't been booked). A couple of times we had to ask for clarification or details for the next day's activities even though the itinerary said these details would be updated ~24hrs before the event. We understand the details are sometimes in flux until the last minute, but this was a source of stress a few times throughout the trip.

Two out of three of our hotels were very nice, but we found one of them (in Tenerife) to be poor quality and not to our liking. We went with the initial recommendations, but we now know for next time to be more specific in what we're looking for in a hotel booking.

As with all travel, there were a few hiccups such as transportation and changes in schedule due to cancellations, but we really appreciate the work Kimkim puts into planning on our behalf. We have and will continue to recommend Kimkim to anyone planning an international trip.

Hotel Reviews
Casa Bonay
Barcelona

Great location, very close to public transit and easy to get around. Our room was comfortable and the included breakfast in the hotel lounge was excellent. Bottled water was provided in the room and service was prompt when we requested anything. Our only issue was that we had difficulty setting the water temperature in the shower. Some days it was difficult to get the water hot enough or the hot water seemed to run out after one shower, but other days it was ok.

Authenticity & Character
The vibe of the room, lounge, and attached restaurant all felt authentic to the area and it was nice to open the curtains to people watch along the street.
Location
Less than 5 min walk to metro and bus stops. Super easy to access.
Staff
Staff was courteous and responsive.
Cleanliness & Comfort
Room was comfortable and clean and nice robes were provided. Our only issue was adequate hot water in the shower.
H10 Costa Adeje Palace
Adeje

We did not like this hotel at all. The average age of the other guests skewed much older than us, so we were perhaps not the intended demographic for what this hotel offers. The rooms were sparsely decorated and didn't feel welcoming. The pillows in the room were lumpy and uncomfortable. The thermostat was so old and worn that the markings on it were not visible and we had to set the temperature by trial and error. The Wi-Fi service was so slow that we just turned it off and used data on our phones. The hot tub was barely heated and access to it was closed at 6pm, severely limiting its usefulness when we were out exploring during the day. With the exception of one very friendly and helpful woman at the concierge desk, the staff didn't seem particularly welcoming. We had booked the breakfast-only option and we got the impression that we were not treated as well as the all-inclusive or higher tier guests. The hotel seemed to upcharge for everything including pool towels, use of the in-room safe, and they offered to sell us water when we inquired about filling our water bottles. There was no drinking water provided anywhere in the hotel except for a small machine in the gym which had a sign specifically prohibiting the filling of water bottles! The breakfast buffet featured an overwhelming amount of choices for food - and everything we tried was mediocre at best. Many were outright poor. There were some restaurants nearby but to find any local cuisine or food not exclusively geared towards tourists required a cab ride or a long walk. The one thing we did enjoy at this hotel was the entertainment. In the evenings they had shows in the bar area where we saw 2 very good acro / circus / dance performances and one mediocre magic act. Those were definitely the highlight of our stay. If you don't care about location, comfort, or food any your goal is only to lay in the sun until you are burned to a crisp, this hotel may be for you. Otherwise, we would not recommend it.

Authenticity & Character
Decor was sparse and uninviting, lacking in any particular character.
Location
There was not much within walking distance from the hotel and we were further from the city and other attractions than we would have liked. All the food in the immediate vicinity was too touristy and not to our liking.
Staff
Staff was not particularly helpful with the exception of one woman at the concierge desk who helped us book tickets for Siam Park. We ate at one of the restaurants one night and felt like we were inconveniencing the staff.
Cleanliness & Comfort
Pillows were lumpy and uncomfortable. Wi-Fi was so slow it was unusable. Hot tub wasn't hot! Not great for relaxing.
Sandos Papagayo Beach Resort
Yaiza

We enjoyed our stay here, but it wasn't outstanding. The room was nicely decorated and featured a private balcony with a nice view, and the staff was friendly and helpful. Only downside was that we would have preferred a king size bed instead of 2 twins pushed together, and the pillows were lumpy and uncomfortable. A light fixture in our room had loose wiring but maintenance was quick to repair it when we asked. The food at the breakfast buffet was ok and we found some great local cuisine within walking distance of the hotel. The hotel does offer a bus to and from the nearby Marina area but the times were not convenient so we took taxis to and from which was easy enough to manage. The hot tub was barely heated so we weren't able to use it and we didn't spend any time in the pool, but we did make use of the rooftop mini-golf course which was fun. We tried to use the provided air hockey tables in the game area but they were both broken and ate our coins.

Authenticity & Character
Rooms had good lighting and decor and the private balcony was nice.
Location
Really nice views and some small shops and restaurants in walking distance, but we would have like to be a little closer to the marina area.
Staff
Staff was generally friendly and helpful including when we had maintenance requests.
Cleanliness & Comfort
Would have preferred a king bed instead of twins and the pillows were uncomfortable. Hot tub wasn't hot!
Activity Reviews
Private Visit of Barcelona & La Sagrada Familia
Private Visit of Barcelona & La Sagrada Familia
Barcelona

We had a private tour for my wife any myself. Our guide Miguel was fantastic. He was very knowledgeable about the city and told stories in fun and engaging ways. In some tours we've done it feels like the guide is just running through their script, but with Miguel it felt much more like a conversation. He was very attentive to what we were interested in and catered the tour specifically what we wanted to cover. This was not my first time visiting some of the attractions, but I definitely learned new things at every stop. There was a good amount of walking, but the pace was comfortable and the length of the tour seemed just right. Highly recommend this tour!

Quality of Experience
The itinerary was adjusted specifically for our interests so we got to see everything we wanted to. Having a private guide and getting to skip the lines made everything very smooth.
Guides, Drivers and Staff
Miguel was one of the best tour guides we've had. He was funny, engaging, and attentive to our interests.
Tapas Walk in Barcelona
Tapas Walk in Barcelona
Barcelona

We had a good time on this tour. Our guide was energetic and enthusiastic which set a good tone for the group. The variety of food was great and we learned some interesting history around the traditions of tapas culture. The length of the tour was good we definitely felt full by the end. We got to sample various drinks and found that we liked red vermouth, although not every stop on the tour offered it. Some stops had only wine or beer and we're not wine drinkers so it would have been nice to have more options.

Boquería Market Visit & Cooking Class
Boquería Market Visit & Cooking Class
Barcelona

Wonderful experience. We met up with the group (7 people total) and our chef took us on a walking tour of the market just up the street. After exploring the market a bit and learning about common Spanish ingredients, we returned to the kitchen for our class. Each participant had the option to cook or just to observe. I decided to cook while my wife took photos. As a group, we made Spanish omelets, pan tomate, crema catalana, and 2 different paellas (one seafood and one veggie). Our chef was funny, engaging, and informative. He was also great at managing everyone's activities, keeping everyone on track with their various tasks and keeping the 2 younger kids in the group engaged the whole time. Afterwards we sat down to enjoy our meal! Definitely recommend this experience.

Quality of Experience
A comfortable environment, easy pace, and great food. We learned a lot and got to enjoy a nice meal.
Guides, Drivers and Staff
Our chef was very funny, engaging, and great with the young kids in our group.
Wine Tasting & Tapas Trike Tour
Wine Tasting & Tapas Trike Tour
Tenerife

This was a fun and unique excursion. We got to ride on the back seats of the trike on the highway and then a winding road up into the mountains where we made a few stops to learn about the area, see an aloe vera shop, and then visit a bodega to learn how grapes are grown for wine and ending with a wine and food tasting. Our guide was friendly and knowledgeable and the trike was surprisingly comfy - although it does get cold when you get to higher altitude, plus the wind in your face, so dress warmly. The aloe vera shop was disappointing as there wasn't much information about how the plants are grown or harvested. It was much more of a captive sales pitch as we were the only ones there and our guide just sat by the side while the proprietor gave us way too much detail about all the products for sale and how aloe vera is a magic solution for all your ailments. We weren't interested in buying anything and would have been more interested in learning about how aloe is harvested. The bodega, on the other hand, was a fun experience. We're not big wine drinkers but it was interesting to see how the vineyards are cultivated in a place that doesn't get much rain. We got to try some hearty local cuisine including a chickpea stew and Canarian potatoes with the local mojo sauces. We did taste a few wines and knowing our preferences, our guide selected one sun-dried and fermented grape drink that we really liked. Overall a fun experience, but we would have skipped the aloe shop portion.

Quality of Experience
The trike ride and the bodega were fun but the aloe shop was too much of a high pressure sales pitch
Guides, Drivers and Staff
Our guide was fun and knowledgeable and made some good recommendations
Transport
The trike is what makes this tour worth it. It's very fun to sit in a comfortable but exposed position on the road and get to really see the landscape clearly.
Discover Teide on a Quad
Discover Teide on a Quad
Tenerife

We had a blast riding quad bikes. After a brief tutorial our party rode up a winding road into the mountains. One guide led the way and another went on ahead to position himself to take photos at scenic turns. The quads were pretty easy to handle but we had to pause frequently to let car traffic pass on the 2 lane roads. We took a couple breaks to stretch and admire the scenery before entering the national park and reaching the volcanic crater. We took some photos at the top and then turned back. On the way back we pulled off the road into a dirt area to do a bit of off-roading, mostly to take photos, then headed back to the garage. Photos were available for €20. The photos weren't great and they just sent us every shot taken, no editing or filtering so we got everyone's photos together, but for €20 it was worth is to get a few memorable shots. Overall a good excursion - would recommend.

Quality of Experience
Fun to drive quad bikes and the scenery was beautiful. I'm glad we got to do a bit of road driving and bit of off-roading.
Guides, Drivers and Staff
The guides were friendly and good at directing the group and managing allowing other traffic to pass us on roads. We felt safe the entire time.
Guided Visit through the Historic Streets of Santa Cruz
Guided Visit through the Historic Streets of Santa Cruz
Spain

Our guide Laura was very knowledgeable about the unique history of the Canary Islands and Tenerife in particular. She shared a ton of history with us through a combination of stories, pictures she had prepared in a binder and videos on a tablet. She mostly stuck to her script, but we appreciated how prepared she was. The highlight was her demonstrations of traditional Canarian musical instruments and Silbo Gomero, the whistling language which she "spoke". We walked around a lot of the Santa Cruz area learning about history and then ended at the local market where she gave us a gift of some local snacks, recommended some foods to try and a local drink called a barraquito - a layered coffee and liqueur drink that quickly became our favorite. For the rest of our trip, we tried the barraquito at every establishment that offered one!

Quality of Experience
Very informative tour with a good mix of stories and visual aids. We learned a lot and got some good recommendations.
Guides, Drivers and Staff
Laura was very skilled at relating history and giving context. Her demo of local instruments and whistling language was definitely the highlight.
Guided Visit to the Iconic Auditorio de Tenerife
Guided Visit to the Iconic Auditorio de Tenerife
Spain

I'm a fan of the architect Santiago Calatrava and visiting this building was the main reason for our trip to Tenerife. We had a semi-private tour of the building (just 3 people) and got to spend a lot of time taking photographs. Our guide was friendly, spoke great English, and we learned some fun new facts about the building and its history. We also spent some time after the tour enjoying a drink and the view from the cafe. There are some areas around the rear plinth that were fenced off and not accessible to the public so unfortunately we didn't get to take photos from those area, but it was fun to get to see the full interior.

Quality of Experience
Great tour and fun to get to see the full interior and take photos.
Guides, Drivers and Staff
Our guide was very friendly and informative.
Excursion to East and North Lanzarote Highlights
Excursion to East and North Lanzarote Highlights
Lanzarote

Fantastic tour. Our guide Nick and driver Ramon took us through the best spots around the north of the island. We visited Cueva de los Verdes - a lava tube cave that is beautifully illuminated and features a concert hall with cool acoustics, Jameos del Agua - an architectural intervention by local artist César Manrique that is built into another area of lava tube caves, and the César Manrique Foundation which is located in the artist's former home built into an old lava flow and uses natural voids in the rock to create a network of rooms. We also stopped in the town of Haría where we had an amazing lunch at Michelin star restaurant Tacande. Our guide Nick was very informative and we learned a lot about the geology of the island and the works of César Manrique. He would tell us about the locations we passed and the attractions we were going to see while on the road, then we were self-guided through each attraction where we were encouraged to spend as much time as we liked. We appreciated the atmosphere and never felt rushed, despite our full itinerary. Cueva de los Verdes is the only attraction which requires a timed entrance so we did that first to ensure we would arrive on time.

Quality of Experience
Amazing locations, great food, and we learned a lot about César Manrique.
Guides, Drivers and Staff
Our guide Nick was excellent we really appreciated the relaxed pace of the tour. Shout out to our driver Ramon for taking us around all day.
Transport
We had a small tour bus which felt a little overkill since there were only 2 of us, but Nick used a microphone system so we could hear him very well during the ride, which was a nice addition.
Timanfaya and West Highlights Excursion
Timanfaya and West Highlights Excursion
Lanzarote

We spent about half a day with our guide Daniel. He picked us up from our hotel and we visited Timanfaya national park where we took a tour bus ride through the volcanic landscape. The views were stunning, although it was a bit difficult to take photos through the bus windows and there is no place to stop on the narrow road. Next we stopped to go on a short camel ride (€11 per person). The ride was quick but well worth it for a fun experience and some amazing photos. Then we visited Los Hervideros, a beautiful area of the coast where crashing waves have carved interesting formations into the volcanic rock. Next stop was El Golfo, a green tinted lake in an isolated volcanic crater. We stopped at a bodega where we learned about how wine is cultivated in the volcanic soil with unique formations that take advantage of condensation in the air for irrigation, then we stopped at Monumento al Campesino, a beautiful compound and monument to farmers designed by César Manrique, the island's most famous architect and artist. Finally we got some lunch at a local restaurant and headed back to the hotel. We covered a lot of ground and got to see and learn a ton in a short time. Our guide Daniel was very knowledgeable and fun to talk to throughout the day. He had some great insights into how to navigate the popular tourist spots - arranging the order of our activities to avoid crowds and making sure we saw all the highlights. It was nice to have a private tour and it was efficient to have a car to get between destinations.

Quality of Experience
Great tour - we covered everything we wanted to see and more! We felt like we got a really good sense of the variety of landscapes on the island.
Guides, Drivers and Staff
Daniel was entertaining, engaging, and had good insights into making the most of the tourist spots.
Transport
Having a private car was great to get us between destinations.
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Apr 12, 2025
Hi Dan. Thank you so much for sharing such a thoughtful review of your trip to Barcelona and the Canary Islands, and for your kind words about my coordination and the responsiveness of the Espiritu Travel team! I’m so happy to hear you had a great time and that the mix of guided tours and free time suited your travel style. I appreciate your honest feedback regarding transportation details and hotel preferences. It is always my goal to make every aspect of a trip seamless and comfortable,... Read more

Hi Dan.

Thank you so much for sharing such a thoughtful review of your trip to Barcelona and the Canary Islands, and for your kind words about my coordination and the responsiveness of the Espiritu Travel team!

I’m so happy to hear you had a great time and that the mix of guided tours and free time suited your travel style.

I appreciate your honest feedback regarding transportation details and hotel preferences. It is always my goal to make every aspect of a trip seamless and comfortable, and I will use your insights to refine future planning.

I’d love the opportunity to plan another adventure for you, whether in other areas of Spain, or Portugal, Italy, or Morocco, and make it even more tailored to your needs.

Thank you again for your kind recommendation, and I hope to work with you on your next journey!

Warmest regards,
Helena

Great itinerary, tours and guidance
Spain | Mar 22 - Mar 30, 2025

M
Meg V.
Ashburn, VA | Reviewed on Apr 01, 2025
Coraima was very responsive and helpful in creating our itinerary. We had a good combination of free time to explore (with suggestions) and guided trips. We spent time in Barcelona, had an audio guide of the Sagrada Familia, then to Pamplona, then San Sebastian where we did three tours: Pinxtos food and wine tour at night; bike tour of coastline; hiking the Camino de Santiago for half day. Last few days were in Bilbao without scheduled tours, but we did visit the Guggenheim. She also... Read more

Coraima was very responsive and helpful in creating our itinerary. We had a good combination of free time to explore (with suggestions) and guided trips. We spent time in Barcelona, had an audio guide of the Sagrada Familia, then to Pamplona, then San Sebastian where we did three tours: Pinxtos food and wine tour at night; bike tour of coastline; hiking the Camino de Santiago for half day. Last few days were in Bilbao without scheduled tours, but we did visit the Guggenheim. She also arranged for private transfer between cities and a train ride. It was all smooth.

Hotel Reviews
Gran Hotel La Perla
Pamplona

Very comfortable rooms, great breakfast, perfect location.

Authenticity & Character
Very modern
Location
Right in the center of the city; perfect location
Staff
Cleanliness & Comfort
Catalonia Gran Vía Bilbao
Bilbao

Great room for 3 ppl because the cot had its own room. No views. Breakfast not included. I would have prefered to be closer to old town, though this is close to the Guggenheim.

Authenticity & Character
modern
Location
Staff
Cleanliness & Comfort
Gallery Hotel
Barcelona

Comfortable room, great breakfast

Authenticity & Character
quite modern
Location
I would prefer gothic area, but it was a very nice neighborhood
Staff
Cleanliness & Comfort
Catalonia Donosti
San Sebastián

Very nice rooms in modern hotel with great breakfast. It was a hike to old town, where we spent most of our time. Our room was large and comfortable for 3 but we did not have a great view. I think if you stay over on top of this hill it's worth it if you view the bay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hike the Camino de Santiago from San Sebastián to San Pedro
Hike the Camino de Santiago from San Sebastián to San Pedro
San Sebastián

Our guide was great. We enjoyed his company for the day and he was really knowledgeable about the Camino and the Basque Country. The beer and snack at the end was a nice reward, too.

Quality of Experience
Guides, Drivers and Staff
Transport
Pintxos & Wine Walk
Pintxos & Wine Walk
San Sebastián

Our guide was very knowledgeable and friendly. The stops were interesting. It was ok for our 14yr old son, but better for guests who can enjoy the drinks. I liked the private room for one stop. The group was nice and friendly.

Quality of Experience
Guides, Drivers and Staff
City & Beaches Bike Trip
City & Beaches Bike Trip
San Sebastián

Great way to see a lot of the city in a short amount of time.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Apr 02, 2025

Hi Meg! Thank you so much for your thoughtful review of your experience with my team at kimkim 😊 it was lovely meeting you and working with you throughout the planning process. I also appreciate you sharing your feedback about your activities and hotels, as it helps us improve our services for future travelers. Having that bit of free time always helps balance things out! I hope to see you again at kimkim in the future!
Coraima

This was the worst trip I've taken with KimKim
Spain | Mar 22 - Mar 29, 2025

Jen
Jen S.
Machesney Park, IL | Reviewed on Apr 01, 2025
This was the worst trip I've taken with KimKim. The activities felt impersonal, one of the hotels canceled on us, I had to point out the flight information was wrong so our driver was going to pick us up late for our flight home. This trip has made me question whether I will use KimKim in the future. Read more

This was the worst trip I've taken with KimKim. The activities felt impersonal, one of the hotels canceled on us, I had to point out the flight information was wrong so our driver was going to pick us up late for our flight home. This trip has made me question whether I will use KimKim in the future.

Hotel Reviews
Hotel Cortezo
Madrid

Very average accommodations. The location was noisy. The room had no character. The bed was VERY uncomfortable.

Authenticity & Character
There is no character.
Location
Central location but VERY noisy.
Staff
Not overly friendly.
Cleanliness & Comfort
Hotel Palacio de Santa Inés
Granada

The hotel had lots of character. The views were amazing and location was perfect. But the photos didn't accurately portray the room we were in and the plumbing was about to rip from the wall. The staff was fabulous.

Authenticity & Character
Location
Great location and views.
Staff
Cleanliness & Comfort
Room was clean. But the shower plumbing was about to rip out of the wall and the shower surround was coming off the tub.
Joya del Casco Boutique Hotel
Seville

Wonderful facility. The staff was accommodating, the hotel was super cute, the location was close to everything. My favorite of the trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Flamenco Show in a Sacromonte Cave
Flamenco Show in a Sacromonte Cave
Granada

Very cool experience. The dancers were very talented and the environment was super unique.

Quality of Experience
Wine & Tapas Experience
Wine & Tapas Experience
Madrid

Just an average food tour. The guide was lovely but I didn't like that we had to cram into most of the places. We only had a separate area for our group in one place. Everywhere else we went the guide had to compete with the crowd to talk to us.

Quality of Experience
Guides, Drivers and Staff
Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid
Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid
Madrid

My rating is only based on our guide. He was lovely and very knowledgeable. He was so great even someone who was nearby asked how to book him :).

Guides, Drivers and Staff
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada

Again I'm only rating our guide. Rocio was fabulous. I was EXTREMELY disappointed to learn however this was a free tour considering how much I paid KimKim/Espiritu to put together this trip.

Guides, Drivers and Staff
Traditional Andalusian Market Visit & Cooking Class
Traditional Andalusian Market Visit & Cooking Class
Seville

The market was really cool. The experience was a nice mix of education about the market, the ingredients we were going to use and the actual cooking. The hosts were very cool. But I didn't like the way we were set up in our groups. We ended up paired up with a family that monopolized the process.

Guides, Drivers and Staff
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Apr 17, 2025
Hi Jen, I was surprised to read your comments since you gave excellent reviews for all the activities, except you felt the food tour did not meet your expectations. The food tour aims for participants to experience authentic tapas found at local, not touristy locations; these are often smaller bars and restaurants, so the space is limited. The guides do their best to create a comfortable and authentic experience. By mentioning your discomfort to the guide, he could have made adjustments to... Read more

Hi Jen,

I was surprised to read your comments since you gave excellent reviews for all the activities, except you felt the food tour did not meet your expectations. The food tour aims for participants to experience authentic tapas found at local, not touristy locations; these are often smaller bars and restaurants, so the space is limited. The guides do their best to create a comfortable and authentic experience. By mentioning your discomfort to the guide, he could have made adjustments to make you more comfortable.

There was an overbooking at the hotel, which was communicated before you arrived here in Spain. This is an unfortunate situation that was out of our control, and for this inconvenience, you were upgraded from a standard room at a 3-star hotel to a junior suite at a 4-star hotel.

The Hotel Cortezo in Madrid is a 3-start centrally located hotel. At times, the streets of the centrally located hotels can be noisy, especially during the weekends. We would have been more than happy to have helped with this situation if this had been communicated to us during your trip. We could have spoken to the hotel to switch you to another room or even to another hotel. During the trip, you were able to contact us directly via instant messaging or with a call.

Alhambra has free tours to visit it. However, these free tours can have upwards of 30 participants and often with less experienced guides. We don’t work with those types of tours. You had a professional and vetted guide dedicated exclusively to your group for a personalized experience, which I am pleased to hear that you appreciated.

Your change of flight was corrected in your itinerary prior to your arrival in-country, and your private transfer was provided without incident.

I strive for every trip to be a five-star and unforgettable experience. My sincerest apologies that your trip fell short. 😔

Warm regards,
Helena

Spain in the rain
Spain | Mar 9 - Mar 23, 2025

Christiane
Christiane H.
San Jose, CA | Reviewed on Mar 30, 2025
Overall the trip was extremely well organized. All the guides were very knowledgeable and friendly. Once or twice, in Cordoba and Madrid we felt a little rushed, as the guides seemed focused on making their next assignment. We had a wonderful time, in spite of the weather. All the hotels were great. Our favorite was the h10 in Sevilla. Read more

Overall the trip was extremely well organized. All the guides were very knowledgeable and friendly. Once or twice, in Cordoba and Madrid we felt a little rushed, as the guides seemed focused on making their next assignment. We had a wonderful time, in spite of the weather. All the hotels were great. Our favorite was the h10 in Sevilla.

Hotel Review
H10 Casa de la Plata
Sevilla

The H10 Casa de la Plata in Seville was my favorite among all the hotels we stayed at during the trip. The staff was exceptional, the location was perfect, and the room met all our expectations. While the breakfast wasn't the absolute best, it was still quite good, adding to the overall enjoyment of our stay.

Activity Reviews
Guided Visit of  Alhambra & Generalife Gardens
Guided Visit of Alhambra & Generalife Gardens
Spain

The guided visit of Alhambra and the Generalife Gardens was astonishing. The guide was excellent, bringing the rich history of the place to life and making the entire experience enjoyable and enlightening.

 Madrid of the Bourbons & Prado Museum Private Tour
Madrid of the Bourbons & Prado Museum Private Tour
Madrid

The Madrid of the Bourbons and Prado Museum private tour was a bit of a rushed experience for us. Our guide didn't give us time to fully appreciate or absorb each part, and due to a late train, our overall schedule was compressed. Unfortunately, this made the tour feel hurried.

Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Apr 09, 2025

Hi Christiane,

Thank you for sharing your experience and for your kind words about the trip's organization!
I’m so glad you had a wonderful time and enjoyed the knowledgeable and friendly guides, even with a bit of challenging weather.

Your feedback about the pacing in Cordoba and Madrid is invaluable, and I’ll make sure to take it into account for future planning.

If you’re considering another adventure—perhaps in other areas of Spain, or in Portugal, Italy, or Morocco—I’d love the opportunity to make it just as memorable.

Warm regards,
Helena

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