Kimkim Trip Reviews for Spain

4.9
Based on 694 ratings
Read 694 verified reviews by travelers who booked their trip to Spain on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

One of the best family trips we’ve had in years!
Spain | Dec 20 - Dec 29, 2025

Abbie
Abbie C.
Comfort, TX | Reviewed on Jan 14, 2026
Great trip! Everything was planned perfectly, every tour guide was exceptional, and every transfer arrived on time. We were traveling during the holidays and I expected to have at least one glitch, but all went smoothly. I would highly recommend this service, and we will use them again to travel. Our local specialist was Beatriz- there was never a time I texted on the trip, with questions, that she or one of the travel agency staff did not answer immediately. They actually have people on... Read more

Great trip! Everything was planned perfectly, every tour guide was exceptional, and every transfer arrived on time. We were traveling during the holidays and I expected to have at least one glitch, but all went smoothly. I would highly recommend this service, and we will use them again to travel. Our local specialist was Beatriz- there was never a time I texted on the trip, with questions, that she or one of the travel agency staff did not answer immediately. They actually have people on call during the holidays and on the weekends in case we had questions or any problems. Exceptional service!
One of the best family trips we have had in years!

Hotel Reviews
The Ritz-Carlton Tenerife Abama
Santa Cruz de Tenerife

Beautiful hotel, fun little tram down to the beach, the views here are stunning, and the service is amazing. It is a great place to unwind, and they have many different pools to choose from, including a quiet pool for adults. The service was everything you would expect from a Ritz Carlton. We would stay here again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palácio Ludovice Wine Experience Hotel
Lisboa

Beautiful hotel, exceptional service, great food, and an incredible wine list! Don’t miss out you are in the heart of the action at this hotel. They offer wonderful wine, tastings and classes, we loved staying here and we would definitely choose this hotel again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Beatriz De Pablo Rocha

This trip was curated specifically for me and...
Spain | Dec 26 - Jan 3, 2026

Poonam
Poonam S.
Newark, NJ | Reviewed on Jan 11, 2026
This trip was curated specifically for me and my children. Julia was great to incorporate all of the different experiences and activities that we particularly enjoy. On two occasions I needed to contact the Kimkim 24/7 Support line which helped me expeditiously. I would greatly recommend working with Kimkim for any trip you plan to take. It went seamlessly. Read more

This trip was curated specifically for me and my children. Julia was great to incorporate all of the different experiences and activities that we particularly enjoy. On two occasions I needed to contact the Kimkim 24/7 Support line which helped me expeditiously. I would greatly recommend working with Kimkim for any trip you plan to take. It went seamlessly.

Hotel Review
Casa de Las Artes by Meliá Collection
Madrid

Beautiful room, beautiful adjoining room, excellent service. Excellent breakfast! Great location.!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Julia Reed
Julia
Julia Reed
Local specialist in kimkim HQ | Replied on Jan 11, 2026

Hi Poonam,

Thank you so much for your kind words! It was truly a pleasure planning this trip for you and your children, and I’m so glad it was a great experience from start to finish. I’m happy our support team could help along the way. We appreciate you choosing Kimkim to plan your journey, and we’d love to help with your next adventure as well! 🌎

Have a great rest of your weekend!
Julia & Team

Fantastic Spain vacation
Spain | Dec 26 - Jan 3, 2026

Linda
Linda S.
Newark, NJ | Reviewed on Jan 09, 2026

The Spain vacation was wonderful thanks to Coraima and the KimKim team. They made great recommendations and their responsiveness and reliability was excellent. I would definitely consider using your services for future trips.

Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Jan 12, 2026

Linda, it was a pleasure helping you plan your trip! I'm so happy to hear that your Spain vacation was such a wonderful experience. Your family pictures are truly special. I hope you're already dreaming up your next international adventure with us. Hope to see you soon!
Coraima

Anniversary Trip to Spain
Spain | Dec 27 - Jan 7, 2026

Sharjeel
Sharjeel F.
Ashburn, VA | Reviewed on Jan 09, 2026
It was an amazing memorable trip. Couldn't have asked for more to celebrate our 25th anniversary. Coraima and Summer were super helpful leading up to the trip, building the perfect itinerary and assisting with changes through the trip. Hotels were very comfortable, clean and we received great service. Special shout out to the guides (Tatiana, Ruth, Guadalupe, Alvaro and Carlos) were all awesome and took good care of us on the tours. One of the best trips we have had and highly recommended. Read more

It was an amazing memorable trip. Couldn't have asked for more to celebrate our 25th anniversary. Coraima and Summer were super helpful leading up to the trip, building the perfect itinerary and assisting with changes through the trip. Hotels were very comfortable, clean and we received great service. Special shout out to the guides (Tatiana, Ruth, Guadalupe, Alvaro and Carlos) were all awesome and took good care of us on the tours. One of the best trips we have had and highly recommended.

Hotel Reviews
W Barcelona
Barcelona

Awesome location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
CoolRooms Palacio de Villapanés
Seville

The best.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hospes Palacio de los Patos
Granada

Great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Wittmore Hotel - Adults Only
Barcelona

Great.

Location
Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Jan 12, 2026

Sharjeel, congratulations again on your 25th anniversary! And of course, thank you so much for this wonderful review. I'm truly honored to have been part of such a meaningful celebration, and I'm thrilled to hear the trip was everything you hoped for and more. Your kind words about your guides don't go unnoticed. I know they enjoy sharing their love and knowledge about Spain with our travelers. I hope you're excited for another kimkim trip soon!
Coraima

Excellent Winter Vacation...
Spain | Dec 21 - Jan 3, 2026

William
William H.
Chicago, IL | Reviewed on Jan 07, 2026
The guides, drivers, and everyone in the hotels were fantastic. All of the planned activities were a hit, and we got to experience being in some of the most beautiful places I’ve ever seen. We all loved the gardens and our time in the mountains. The people who came up with our itinerary really know their stuff. I’d one hundred percent recommend your company and would absolutely use it again. The only problem we had was a terrible ferry service from Spain to Tangiers. The ferry was... Read more

The guides, drivers, and everyone in the hotels were fantastic. All of the planned activities were a hit, and we got to experience being in some of the most beautiful places I’ve ever seen. We all loved the gardens and our time in the mountains. The people who came up with our itinerary really know their stuff. I’d one hundred percent recommend your company and would absolutely use it again.

The only problem we had was a terrible ferry service from Spain to Tangiers. The ferry was dangerous, disorganized, and late, and the people who worked on it seemed to have no idea what they were doing and were rude when called out on safety issues. There is no order or crowd control, and I wouldn’t recommend it, or I would warn people if they wanted to use it to be especially careful if they were traveling with older people or small children. There were a couple of times in the ferry and while boarding the ferry that I was worried someone would be crushed to death. It’s that bad. It’s also unreliable, so when we finally got to Tangiers, we had almost no time there, which was a shame because our guide and driver were truly excellent and professional and would have been a delight to spend more time with.

Activity Review
Monumental Seville on Foot & Visit Real Alcázar
Monumental Seville on Foot & Visit Real Alcázar
Seville

Our guide, Lola, is such a gifted story-teller, that we were sometimes more interested in what she had to say than in the beautiful things around us. I told her more than once that she should write a book. All of our excursions, drivers, and guides were excellent, but Lola stood out.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Naples & Madrid | Replied on Jan 16, 2026

Dear William, thank you so much for taking the time to share your review. I’m thrilled to hear that you had such a positive experience overall! I’m very sorry for your experience with the ferry service to Tangier. We truly appreciate you sharing this feedback, as it helps us improve and better inform future travelers. Thank you again for your trust and recommendation. We would be delighted to help you plan another journey with us in the future. All my best, Rita and the team of Espíritu Travel ☺️

A Christmas to remember in Spain
Spain | Dec 26 - Jan 3, 2026

Jeanette
Jeanette W.
Lynbrook, NY | Reviewed on Jan 05, 2026
Our family of four (including two teenagers, ages 17 and 19) had the most incredible Christmas vacation in Spain. Over nine days, we traveled through Madrid, Córdoba, Seville, and Granada, and every detail of the trip was flawlessly coordinated by Coraima and her team. From carefully selected hotels and outstanding guided tours to seamless train tickets and transfers between cities, the itinerary was truly perfect. Communication was always fast, clear, and efficient, and any questions,... Read more

Our family of four (including two teenagers, ages 17 and 19) had the most incredible Christmas vacation in Spain. Over nine days, we traveled through Madrid, Córdoba, Seville, and Granada, and every detail of the trip was flawlessly coordinated by Coraima and her team.

From carefully selected hotels and outstanding guided tours to seamless train tickets and transfers between cities, the itinerary was truly perfect. Communication was always fast, clear, and efficient, and any questions, changes, or services needed were handled quickly and without issue.

The tour guides and activities exceeded our expectations. One standout experience was the rooftop paella cooking class in Seville—an absolute must-do and a highlight of our entire trip.

Thank you to everyone who helped make this dream vacation everything we hoped for and more. We will cherish these memories forever.
- Jeanette Wolfson

Hotel Reviews
Hotel Casa Morisca
Granada

Probably our favorite hotel of the trip, again the location was perfect, the inner courtyard was beautiful, the staff was helpful, and the rooms were always clean. The views of the Alhambra from our balcony were particularly amazing!

Authenticity & Character
We loved hanging out with our kids on the balcony overlooking the Alhambra
Location
Within walking distance of Alhambra, shops and dining options
Staff
Cleanliness & Comfort
Joya del Casco Boutique Hotel
Seville

Hotel was in a great location, beautifully decorated, and the staff are all so friendly

Authenticity & Character
Loved the balconies in the rooms
Location
Just minutes from the Alcazar and cathedral
Staff
So sweet and friendly upon check in
Cleanliness & Comfort
Hotel Las Casas de la Judería
Córdoba

Loved the authentic charm of the hotel, and again the location was perfect!

Authenticity & Character
Such a pretty courtyard and rustic charm
Location
Just minutes from the Roman Bridge and Mosque Cathedral
Staff
Very helpful and accomodating
Cleanliness & Comfort
Beds were very comfortable
Room Mate Alba
Madrid

The location was perfect, the rooms were cozy and beautiful and the staff was particularly friendly and helpful.

Authenticity & Character
Loved the rooms, so pretty
Location
We loved being just minutes away from the city center
Staff
So friendly and helpful, getting us our rooms before check in time
Cleanliness & Comfort
Rooms were cleaned every day
Activity Reviews
Evening Flamenco Show
Evening Flamenco Show
Granada

Perfect way to end the trip. We had great seats in the upper balcony and the music and dancing were beautiful.

Quality of Experience
Guides, Drivers and Staff
Guided Alhambra & Generalife Visit
Guided Alhambra & Generalife Visit
Granada

Beautiful tour of the Alhambra! Very informative and we saw all of the highlights.

Quality of Experience
Guides, Drivers and Staff
Self-Guided Walk in Albaicín District
Self-Guided Walk in Albaicín District
Granada
Self-Guided Granada Walk
Self-Guided Granada Walk
Granada
Quality of Experience
Rooftop Paella Cooking Class
Rooftop Paella Cooking Class
Seville

Highlight of the trip!!! Fernando was amazing! The views from the balcony were incredible, we learned how to cook paella in a hands on way and it was so much fun. Music was playing and we drank sangria and the heater was on to keep up warm and the paella we made was delicious!! The kids loved this activity!

Quality of Experience
Guides, Drivers and Staff
Alcázar Palaces & Gardens Experience
Alcázar Palaces & Gardens Experience
Seville

Great tour of the Alcazar. We learned so much history of the region which tied in nicely from what we learned in Cordoba.

Quality of Experience
Guides, Drivers and Staff
Self-Guided Retiro Park Walk
Self-Guided Retiro Park Walk
Madrid

Beautiful park, helpful itinerary to see it all.

Quality of Experience
Short Prado Museum Visit with Skip-the-Line Ticket
Short Prado Museum Visit with Skip-the-Line Ticket
Madrid

Our guide made the artwork come to life, she helped us see things in the paintings that we never would have seen on our own. It was great!

Quality of Experience
Guides, Drivers and Staff
Royal Palace Visit
Royal Palace Visit
Madrid

The guide was at the meeting point on time, gave us the history of the palace in a fun and informative way.

Quality of Experience
Guides, Drivers and Staff
Self-Guided Walk around the Historic Center
Self-Guided Walk around the Historic Center
Madrid

We followed the suggestions in the itinerary and it was very helpful.

Quality of Experience
Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Jan 12, 2026

Jeanette! Wowzers, thank you so much for this beautiful review! I'm truly honored to have helped plan such a special Christmas vacation for your family. It’s wonderful to hear that your time was seamless and that every detail came together to create an unforgettable experience for all of you. Cooking classes are some of my favorite activities when traveling, so I'm excited to hear the rooftop option was a hit for your family! I can't wait to see you all again at kimkim soon!
Coraima

Guides were great. Knowledgeable and pleasant...
Spain | Dec 27 - Jan 2, 2026

Slatipac
Slatipac R.
Ashburn, VA | Reviewed on Jan 03, 2026
Guides were great. Knowledgeable and pleasant. Wineries were fantastic! Transportation was also on point. Very communicative and the app. specific to our drivers was very informative. Locations of both hotels could not have been better. Hotel Regina oddly was very loud. The hotel must have extremely thin walls because even without my hearing aids, I could hear stomping, vacuuming, talking, running, vacuuming, yelling, vacuuming, all night long 😂 lol. However, hotel Regina had great service... Read more

Guides were great. Knowledgeable and pleasant. Wineries were fantastic! Transportation was also on point. Very communicative and the app. specific to our drivers was very informative. Locations of both hotels could not have been better. Hotel Regina oddly was very loud. The hotel must have extremely thin walls because even without my hearing aids, I could hear stomping, vacuuming, talking, running, vacuuming, yelling, vacuuming, all night long 😂 lol. However, hotel Regina had great service and breakfast and overall we were happy with our stay. The Girona Hotel was also fantastic. Oddly enough, upon arrival, there was no one to let us in the door. Fortunately our driver was kind enough to stay with us and help try to reach someone in the building. Eventually a room service worker opened the door, to which we then entered the reception area and waited an additional 5 min. before seeing anyone. Very appreciative of the driver. The room was super cool and a unique hotel. Again, an overall fantastic experience.

Hotel Reviews
Hotel Palau Fugit
Girona
Authenticity & Character
Cool room. We had a lovely little balcony overlooking the street.
Location
Central-walking access to everything.
Staff
The massage therapist was the sweetest lady. We both got massages while there and she was wonderful!
Cleanliness & Comfort
Hotel Regina
Barcelona

This hotel is so perfectly located. Everything is with easy access. It is a smidge loud. Must have thin walls, but we were still very pleased with our stay.

Authenticity & Character
Location
Easy walk to everything we wanted to see and/or easy access to transportation. A taxi stop was just out front and metro was a block away.
Staff
Everyone was so helpful and pleasant. Grateful for the hotel umbrellas the first day to borrow!
Cleanliness & Comfort
Activity Reviews
Private Gaudí Architecture Walk with La Sagrada Família
Private Gaudí Architecture Walk with La Sagrada Família
Barcelona

Loved the private guide. As someone who has hearing aids, a big group would be difficult for me to hear. Our guide was very knowledgeable and passionate about Barcelona. Pace was perfect, and no lines! Our guide is also very well known among the tourist areas! We really enjoyed our time.

Quality of Experience
Guides, Drivers and Staff
We used the metro with our guide and he was sure to show us how to, so we were able to explore on our own the next day!
Transport
Wonders of Girona Guided Walk
Wonders of Girona Guided Walk
Girona

Guide was very knowledgeable and friendly. We appreciate all of the suggestions for dinner, etc.

Quality of Experience
Guides, Drivers and Staff
Transport
Our driver to Girona, not only asked us prior if we’d like a water, he proceeded to wait and help us get into the hotel. He then reached out later with dinner suggestions for us!!
Penedès Vineyards, Wines & Tapas Day Trip
Penedès Vineyards, Wines & Tapas Day Trip
Barcelona

The two ladies at both wineries were just lovely. Personable, knowledgeable, and so very kind.

Quality of Experience
Guides, Drivers and Staff
Transport
The app. suggested just allowed for clear communication. Everyone was on time or early!
Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Jan 12, 2026

I appreciate you sharing such a detailed and thoughtful review! I'm so happy to hear that you enjoyed your time with us. A BFF trip is always such a special occasion! I also thank you for calling out both the highlights and the quirks 😊 all feedback is great feedback and helps us improve our services for future trips. I'm looking forward to seeing you at kimkim again in the future!
Coraima

I loved Bilbao, the cooking class was except...
Spain | Dec 19 - Dec 29, 2025

D
Donna B.
Atlanta, GA | Reviewed on Dec 30, 2025
I loved Bilbao, the cooking class was exceptional!!! The town was great. The restaurants were delicious. The hotel was very good and the location was super.
The Guggenheim Museum was great
San Sebastián- again the food was fantastic. The hotel was great. The walk along the El Camino was totally rained out so he just drove us around instead, but he was super sweet. ( it was actually going to be a pretty rugged walk and he brought walking sticks.- my suggestion would be to let people... Read more

I loved Bilbao, the cooking class was exceptional!!! The town was great. The restaurants were delicious. The hotel was very good and the location was super.
The Guggenheim Museum was great

San Sebastián- again the food was fantastic. The hotel was great. The walk along the El Camino was totally rained out so he just drove us around instead, but he was super sweet. ( it was actually going to be a pretty rugged walk and he brought walking sticks.- my suggestion would be to let people know that we’re sort of climbing over a little mountain and that hiking shoes are preferable and that we do get muddy.

The old town was really fun. The food and beverage tour in old town was wonderful. It was the same Guide as the day before when he took us to his village instead of us walking.

Santander- hotel was grand and elegant.
The tour to the cave and the medieval village was fun the museum and the walking on the water was beautiful and relaxing.

The food there was very different but equally as good.

Thank you for all your hard work.
It was wonderful having the private transfers between locations and airports. Everyone was kind and punctual.

Thank you for putting together a wonderful trip for us.

I’ll definitely be using you again.

Thank you so much and Happy New Year

Hotel Reviews
Eurostars Hotel Real
Santander
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The view from my balcony was breathtaking of the mountains in the bay sailboat the sunrise, the sunset, and everything. The classic the elevator was very special
Catalonia Donosti
San Sebastián

I loved the hotel except a very weird small like mold in my bathroom. The staff , food , the view from the room , of the city, mountains and Bay was special.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The smell in the bathroom
Hotel Ercilla de Bilbao
Bilbao, Bizkaia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guggenheim Visit with a Private Guide
Guggenheim Visit with a Private Guide
Bilbao

The visit to the Guggenheim with a private guide was fantastic. The museum itself is beautiful, and having a knowledgeable guide made the experience even more enriching.

Basque Cooking Experience
Basque Cooking Experience
Bilbao

The Basque Cooking Experience was definitely one of the highlights of our trip. The class took place in a gastronomy kitchen, and it was a wonderful experience with just us and the chef. We cooked famous Gilda pintxos, an amazing tuna dish with jarred red peppers, a giant pan-seared steak, and this incredible brioche bread dessert. The chef was knowledgeable and engaging, and it was fascinating to learn and cook these authentic dishes. Also, the description provided earlier was inaccurate as it mentioned a bean stew, which never happened. Nonetheless, the cooking class exceeded all expectations.

Pintxos & Wine Walk
Pintxos & Wine Walk
San Sebastián

The Pintxos & Wine Walk in San Sebastián was excellent. Our guide was friendly, and it was delightful to visit a variety of places sampling delicious pintxos and local wines. The group atmosphere added to the enjoyment of the experience.

Private Coastal Walk Along St. James Way
Private Coastal Walk Along St. James Way
San Sebastián

We were supposed to do a Private Coastal Walk Along St. James Way, but due to poor weather and a lack of clarity in the description (which referred to it as a casual walk rather than a rugged hike), we decided instead to visit local villages with our guide. It wasn't what we initially planned, but the adapted plan was enjoyable, and our guide was very accommodating. It's also important to mention that the description is misleading when it says we will stop for a delicious lunch, as no lunch is included on this tour. Our guide made adjustments, and we ended up having a wonderful day.

Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Jan 12, 2026

Thank you so much for taking the time to share such a thoughtful and detailed review, Donna! I'm thrilled to hear that you enjoyed Bilbao, San Sebastián, and Santander — northern Spain is truly something special! I also really appreciate your helpful feedback about the El Camino walk. You’re absolutely right, and we’ll be sure to better communicate the terrain, conditions, and footwear recommendations so future travelers are well prepared. I'm looking forward to seeing you at kimkim again in the future!
Coraima

Spain Delightful, Planning a Bit Rocky
Spain | Nov 28 - Dec 8, 2025

Thea
Thea H.
Denver, CO | Reviewed on Dec 15, 2025
So, Adam was great. He was knowledgeable and helpful with a lot of trip experience, and willing to work with us generously on glitches. Alejandra not so much. She made a lot of mistakes, some were corrected prior to the trip, some had to be dealt with during the trip, like two duplicate hotel reservations, which we had to address when we checked in. Also, one transfer was incorrect and we didn't catch it until the day before despite multiple reviews. All in all, the trip was great, the hotels... Read more

So, Adam was great. He was knowledgeable and helpful with a lot of trip experience, and willing to work with us generously on glitches. Alejandra not so much. She made a lot of mistakes, some were corrected prior to the trip, some had to be dealt with during the trip, like two duplicate hotel reservations, which we had to address when we checked in. Also, one transfer was incorrect and we didn't catch it until the day before despite multiple reviews. All in all, the trip was great, the hotels were perfect, the train rides wonderful, the tours were lovely, including the private tour of the Prado with an art history scholar for the guide. They always fixed the issues reasonably promptly, I just found that in terms of attention to detail and seamless organization, it was not anywhere close to the tour they put together for the Greece trip.

Local specialist: Adam Gomez

Amazing trip to Spain
Spain | Nov 20 - Nov 29, 2025

A
Anoo R.
Ashburn, VA | Reviewed on Dec 11, 2025
Alejandra and coraima did an excellent job planning and coordinating this trip and the logistics. Read more

Alejandra and coraima did an excellent job planning and coordinating this trip and the logistics.

Hotel Reviews
H10 Madison Hotel
Barcelona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hospes Palacio de los Patos
Granada

Hotel provided a very noisy room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel provided a very noisy room.
Hotel Gravina 51
Sevilla

Excellent hotel in a location accessible to all key sights.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Córdoba Day Trip from Seville
Córdoba Day Trip from Seville
Seville

Excellent guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Dec 18, 2025

Anoo, it was incredible meeting you and working with you to plan this lovely solo adventure! Tank you so much for your kind feedback. Alejandra and I are so happy to hear that the planning, coordination, and logistics met your expectations. I hope to see you again for your next adventure at kimkim!
Coraima

Our second trip with KimKim
Spain | Dec 2 - Dec 9, 2025

Joan
Joan B.
Chicago, IL | Reviewed on Dec 10, 2025
This is the second trip we have used with Kim Kim. I really appreciated how well everything was organized. We contacted you with a change and it was handled quickly. We really loved the app. It made keeping track of the details so easy. The route feature was wonderful as we were driving and it made getting directions very simple. Love how you planned the trip with all the details we had requested. Thanks so much! We will use you again Joan & Don Read more

This is the second trip we have used with Kim Kim. I really appreciated how well everything was organized. We contacted you with a change and it was handled quickly. We really loved the app. It made keeping track of the details so easy. The route feature was wonderful as we were driving and it made getting directions very simple. Love how you planned the trip with all the details we had requested. Thanks so much! We will use you again

Joan & Don

Hotel Reviews
Parador de Cardona
Cardona

We loved the experience of staying in the hotel. I do think one night would have been enough since there was not much to do unless you drove.

Authenticity & Character
Location
Beautiful and unique. Staying in a castle was incredible
Staff
Cleanliness & Comfort
Loved the restaurant
H10 Imperial Tarraco
Tarragona

Loved this hotel. The location was perfect. The lobby was beautiful and we loved the roof top bar.

Authenticity & Character
Location
We could walk to everything. Food- shopping and sightseeing. We could see the ocean from our room
Staff
Cleanliness & Comfort
H10 Racó del Pi
Barcelona

No lobby or place to sit and relax but our room was clean and comfortable

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Excursion to Montserrat Monastery & Scenic Mountain Hike
Excursion to Montserrat Monastery & Scenic Mountain Hike
Barcelona

Loved this hike and learning about the Monastery. I wish this excursian was longer. There was a lot to see and wonderful hiking

Quality of Experience
I loved the hiking. Wish it had been longer
Guides, Drivers and Staff
The guide was very informative. He made the trip very enjoyable
Transport
Van was comfortable
Local specialist: Giorgia Torre
Giorgia
Giorgia Torre
Local specialist in Madrid & Apulia | Replied on Dec 29, 2025

Hi Joan,
Thank you so much for your lovely review and for sharing those amazing photos! 😍 I’m so happy to hear you enjoyed your trip and found the app helpful.
I’d be more than happy to help you plan your next adventure whenever you’re ready!

Best,
Giorgia

Guadalupe in Seville for tour of Alcazar and ...
Spain | Nov 28 - Dec 2, 2025

K
Kurt S.
Los Angeles, CA | Reviewed on Dec 09, 2025

Guadalupe in Seville for tour of Alcazar and Catedral was an excellent, informative and entertaining tour guide.

Local specialist: Julia Reed
Julia
Julia Reed
Local specialist in kimkim HQ | Replied on Dec 10, 2025

Hi Kurt!

Thank you for your review. It was such a pleasure meeting you and working with you throughout the planning process. Your feedback is invaluable, and I'm glad to hear that you enjoyed your tour of the Alcázar and Catedral with our local guide Guadalupe! We take every insight to heart as we continue crafting exceptional travel experiences.

We're looking forward to seeing you again in the future!

Spain Trip
Spain | Nov 28 - Dec 5, 2025

C
CharLynn W.
Chicago, IL | Reviewed on Dec 08, 2025
Coraima planned a wonderful trip for us. She found a couple tours we wouldn't have discovered on our own, and the hotel she selected for us in Seville was exceptional. The app was very easy to use, especially when navigating to meeting points with Google Maps. The one small hiccup during the trip (not due to the trip plan) was resolved quickly and effortlessly. Read more

Coraima planned a wonderful trip for us. She found a couple tours we wouldn't have discovered on our own, and the hotel she selected for us in Seville was exceptional. The app was very easy to use, especially when navigating to meeting points with Google Maps. The one small hiccup during the trip (not due to the trip plan) was resolved quickly and effortlessly.

Hotel Reviews
Room Mate Macarena
Madrid

The room was clean and nicely decorated. Breakfast offered a good variety of options. However, the room design felt better suited for a single traveler, as there was little to no privacy for the shower or bathroom. Located in a very busy area, which some people might love but it's not for everyone.

Authenticity & Character
Location
Located in a very busy area, which some people might love but it's not for everyone.
Staff
Cleanliness & Comfort
The room was clean and nicely decorated. However, the room design felt better suited for a single traveler, as there was little to no privacy for the shower or bathroom.
Hotel Gravina 51
Sevilla

Hotel Gravina 51 was an exceptional hotel with kind staff who made the stay feel warm, welcoming, and unforgettable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Dec 18, 2025

Thank you so much for your kind words, CharLynn! It was truly a pleasure planning your trip, and I’m thrilled to hear you enjoyed the tours and loved the hotel in Seville. I’m also glad the app made navigating easy, it's truly a helpful resource. I'm looking forward to seeing you again at kimkim in the future!
Coraima

Thank you!
Spain | Nov 26 - Dec 4, 2025

Susan
Susan H.
Newark, NJ | Reviewed on Dec 05, 2025
KimKim organized a seamless trip for us! Our 2 tour guides (Jaime on Tenerife and Paolo on el Hierro) were fantastic. They were both knowledgeable, passionate about their island, and very flexible with their itinerary to meet our needs.
All transfers were well communicated, on time, and stress-free.
Thank you KimKim!
Read more

KimKim organized a seamless trip for us! Our 2 tour guides (Jaime on Tenerife and Paolo on el Hierro) were fantastic. They were both knowledgeable, passionate about their island, and very flexible with their itinerary to meet our needs.
All transfers were well communicated, on time, and stress-free.
Thank you KimKim!

Hotel Reviews
La Laguna Gran Hotel
San Cristóbal de La Laguna

We were there only 10 hours but it was a memorable stay! Gorgeous!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Rayuela Suites
Frontera

Katherina was a wonderful host. Beautiful home, excellent breakfasts, and gorgeous views.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parador del Hierro
El Hierro

The most beautiful spot for a hotel! Gorgeous views from every window. Would go again in a heartbeat!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Casona del Patio
Santiago de Teide
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Reconnect with Nature: Mindful Walk in Laurisilva Forest
Reconnect with Nature: Mindful Walk in Laurisilva Forest
El Hierro

Paola was an incredible guide. He tailored the experience to our needs which was greatly appreciated. His knowledge and passion about this island was awesome. We'd love to travel with him in the future!

Quality of Experience
Guides, Drivers and Staff
Transport
An Excursion toTeide, Garachico, & Icod de los Vinos
An Excursion toTeide, Garachico, & Icod de los Vinos
Tenerife

Jaime made this trip memorable. He was knowledgeable and passionate about his job and his island. We learned a lot and would love to take excursions with him in the future!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Dec 15, 2025

Hola Susan! Thank you so much for taking the time to provide detailed feedback on your trip to Canary Islands, I am glad to hear that you and Greg had a wonderful time🤩 I will pass your kind words to our beloved team, drivers and guides as they will be more than happy to know that they have contributed to your experience. All the best and hopefully will get in touch for future adventures! Raquel

Review for KimKim 1 December 2025
Spain | Nov 19 - Nov 25, 2025

james
james G.
Atlanta, GA | Reviewed on Dec 01, 2025
Review for KimKim 1 December 2025 My wife and I decided to sponsor a family trip to Spain. Our trip would be for a week for the 6 of us. Our planning time with KimKim and agents, Alfonso and Uhaina was very easy. We established our basic budget, hotel preferences, transport needs, and places to visit. The communications were by text and went very well. We opted out of having our local transportation needs met by the... Read more

Review for KimKim 1 December 2025

My wife and I decided to sponsor a family trip to Spain. Our trip would be for a week for the 6 of us. Our planning time with KimKim and agents, Alfonso and Uhaina was very easy. We established our basic budget, hotel preferences, transport needs, and places to visit. The communications were by text and went very well. We opted out of having our local transportation needs met by the trip provider. We were confident that we could use the metro and cabs. Indeed, we found the metro and taxis easy to use. We did request airport transfers, and they were provided, with good drivers and nice cars, meeting us right on time and in the right place.
Unfortunately, I took a hard fall on our second full day and had to spend the night in the emergency room in Barcelona. I was unable to continue with the remainder of the trip, which included several site visits and a three-day trip to Seville. KimKim made all of the necessary adjustments.
We did not get refunds on any flights, events, or hotels that were cancelled. In addition, there was no hospital insurance, a fact that we knew from the beginning.

KimKim helped us make the most of a difficult time, and I would recommend them to a friend.

Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Dec 02, 2025

Hi James.
The best feedback for us is to know that you are much better and that you are recovering from the fall you had on the second day.
I hope you can visit us in the future and enjoy the rest of your trip that you couldn´t discover.
Take care & warm regards.

We had an absolutely wonderful trip to Madrid...
Spain | Nov 9 - Nov 20, 2025

Mike
Mike A.
Miami, FL | Reviewed on Dec 01, 2025

We had an absolutely wonderful trip to Madrid and the canary islands. Our accommodations were perfect and our excursions were excellent. Of note we very much enjoyed the wine tasting in Las Vegas Madrid and stargazing in Las Palmas.

Local specialist: Manuela Cardillo
Manuela
Manuela Cardillo
Local specialist in Madrid, Brescia | Replied on Dec 09, 2025

Hi Mike, thank you for sharing! I'm so glad you loved your trip to Madrid and the Canary Islands, and that the wine tasting in Madrid and stargazing in Las Palmas were highlights. We hope to see you on another adventure soon! 😍

Although the guides for the tours (tapa tasti...
Spain | Nov 15 - Nov 21, 2025

D
Diane M.
Los Angeles, CA | Reviewed on Nov 28, 2025
Although the guides for the tours (tapa tasting tour, Montserrat & winery tour, chocolate & Sagrada familia were excellent) I didn’t like my hotel accommodations nor its location. The Hotel Majestic or the La Casa Fuster are more my style. Read more

Although the guides for the tours (tapa tasting tour, Montserrat & winery tour, chocolate & Sagrada familia were excellent) I didn’t like my hotel accommodations nor its location. The Hotel Majestic or the La Casa Fuster are more my style.

Hotel Review
Andante Hotel
Barcelona

This hotel isn’t my style.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Small-Group Montserrat & Penedès Region Winery Excursion
Small-Group Montserrat & Penedès Region Winery Excursion
Barcelona

Excellent tour & excellent guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Sweet Adventures: A Family Chocolate Experience
Sweet Adventures: A Family Chocolate Experience
Barcelona

My guide is so knowledgeable about Spanish chocolate & the best locations in Barcelona to taste it.

Quality of Experience
Guides, Drivers and Staff
Transport
We walked for this tour.
Barcelona Highlights: Montjuïc, Gothic Quarter & Sagrada Familia
Barcelona Highlights: Montjuïc, Gothic Quarter & Sagrada Familia
Barcelona

Well organized tour & excellent guide!

Quality of Experience
Guides, Drivers and Staff
Transport
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Barcelona

Excellent tour guide & delicious tapas & drinks!

Quality of Experience
Food
All of them
Guides, Drivers and Staff
Transport
We walked so we got night time glimpse of Barcelona
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Dec 01, 2025

Hola Diane!Thanks so much for taking the time to share the highlights of your trip to Barcelona. I’m happy to hear that you enjoyed the experiences! I will be sure to pass your kind words on to our guides ☺️
The accommodation offered in Barcelona is in a central location and was suggested based on your trip budget. If you had mentioned a preference for luxury properties during the trip planning, I would have happily recommended options that matched your preferences.
I wish you all the best! Raquel

Yet another fantastic experience with KimKim!
Spain | Nov 1 - Nov 9, 2025

Rachel
Rachel M.
Kansas City, MO | Reviewed on Nov 17, 2025
My family and I booked part of our trip to Spain and Portugal through KimKim, and we had a great experience. This was not surprising as we have taken several trips with KimKim's help, and they were also wonderful. Our local specialist, Dalia, was fantastic! She was extremely helpful during the planning stages of the trip, and she did an excellent job of communicating information to us during the trip as well. We stayed in Seville, Mérida, and Lisbon. All of our accommodations were... Read more

My family and I booked part of our trip to Spain and Portugal through KimKim, and we had a great experience. This was not surprising as we have taken several trips with KimKim's help, and they were also wonderful. Our local specialist, Dalia, was fantastic! She was extremely helpful during the planning stages of the trip, and she did an excellent job of communicating information to us during the trip as well.

We stayed in Seville, Mérida, and Lisbon. All of our accommodations were very nice, clean, and comfortable. Our hotel in Mérida had even served as a convent and hospital at one point, which we thought was very cool.

We had several tours and guides booked through KimKim, that we really enjoyed:
Dalia recommended a Flamenco and Tapas tour in Seville, which was both fun and tasty! Teresa, was our guide for the evening. Born and raised in Seville, she was able to give us really interesting history and facts about both the city and Flamenco. The show was a lot of fun, and our tapas was very good thanks to Teresa's recommendations. 10/10 experience.

Alejandro was our driver to Ronda and the White Villages, and he did a fantastic job navigating the rather tricky and treacherous mountain roads. He also had a lot of great facts to share with us along our drive.

Alfredo was our tour guide in Ronda. He did a very good job giving us the history and cultural significance of bull fighting while still being very open and honest about the moral and ethical questions that it has raised in recent years. He didn't try to sway us to any sort of conclusion, but allowed us to draw our own. As a native resident of Ronda, he had so many great stories to share with us during the rest of the tour.

Eduardo was our driver to Italica, Mérida, Evora, and Lisbon. He was both courteous and kind.

We had a quick stop off in the Roman ruins of Italica. We would highly recommend visiting it if you are able to. Alfonso was our guide, and we loved his tour through the arena and city. He was able to create a great picture of what the city would have looked like in its heyday.

Mérida is a very interesting city to visit with a fantastic Roman theatre and Roman artifact museum. We loved our tour with Marco despite the rainy weather.

Evora was our first stop in Portugal, and it was a wonderful introduction to such a beautiful country. The bone chapel is fascinating and a must do if you are in the city. Our lunch was another highlight. We had a reservation through KimKim to a restaurant where there are no menus. You simply show up and they start bringing out the courses of the day. Sometimes they tell you what you are about to eat, and sometimes they wait to tell you what it is till after you've actually tried it. It was such a exciting way to try a different country's cuisine. Marie was our guide, and she was phenomenal. We loved her energy, and she was extremely knowledgeable. Couldn't recommend her enough.

On our first full day in Lisbon we did a city walk and food tour with George. There was definitely no shortage of food. By the end of the day we all felt like we needed to be rolled back to the hotel. George has such a fun personality and we loved exploring even more of the cuisine Portugal had to offer. Word of warning to those taking this tour: Come hungry!

On our final day in Portugal we went to Sintra. We had George (as our driver this time), and yes, he made lots of food jokes. Claudia was our tour guide. We visited four very different castles/palaces and we enjoyed them all. Claudia was a great tour guide. There were guests at one of the palaces we visited that stopped her to ask what tour group she was with because they had overheard her descriptions to us and were so impressed. Yet another amazing tour via KimKim.

We are so grateful to KimKim and its partners for making yet another trip unforgettable!

Hotel Reviews
BessaHotel Liberdade
Lisbon

By far the best continental breakfast we had during the trip. Great selection and very good food quality.

Authenticity & Character
The hotel was a tad modern for our taste, but obviously that is just a personal preference.
Location
Staff
Cleanliness & Comfort
Parador de Mérida
Mérida Badajoz

As fans of history, we really enjoyed staying in a hotel that was once a convent and hospital. Very cool.

Authenticity & Character
Location
Staff
The front desk staff was great. The staff at the hotel restaurant were not the best.
Cleanliness & Comfort
H10 Corregidor Boutique Hotel
Sevilla
Authenticity & Character
Location
Easy walking distance to several important landmarks.
Staff
Cleanliness & Comfort
Activity Reviews
Sintra & Cascais private day trip
Sintra & Cascais private day trip
Lisbon

Claudia was our tour guide. We visited four very different castles/palaces and we enjoyed them all. Claudia was a great tour guide. There were guests at one of the palaces we visited that stopped her to ask what tour group she was with because they had overheard her descriptions to us and were so impressed. We did not go to Cascais so that we would be able to go to all of the palaces in Sintra. All four of them were so unique that I am glad we made that decision.

Quality of Experience
Guides, Drivers and Staff
Transport
Lisbon city & food tour
Lisbon city & food tour
Lisbon

On our first full day in Lisbon we did a city walk and food tour with George. There was definitely no shortage of food. By the end of the day we all felt like we needed to be rolled back to the hotel. George has such a fun personality and we loved exploring even more of the cuisine Portugal had to offer. Word of warning to those taking this tour: Come hungry!

Quality of Experience
Food
Guides, Drivers and Staff
Evora day trip on the way
Evora day trip on the way
Spain

Evora was our first stop in Portugal, and it was a wonderful introduction to such a beautiful country. The bone chapel is fascinating and a must do if you are in the city. Our lunch was another highlight. We had a reservation through KimKim to a restaurant where there are no menus. You simply show up and they start bringing out the courses of the day. Sometimes they tell you what you are about to eat, and sometimes they wait to tell you what it is till after you've actually tried it. It was such a exciting way to try a different country's cuisine. Marie was our guide, and she was phenomenal. We loved her energy, and she was extremely knowledgeable. Couldn't recommend her enough.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ronda & White Villages Day Trip
Ronda & White Villages Day Trip
Seville

Alejandro was our driver to Ronda and the White Villages, and he did a fantastic job navigating the rather tricky and treacherous mountain roads. He also had a lot of great facts to share with us along our drive. Alfredo was our tour guide in Ronda. He did a very good job giving us the history and cultural significance of bull fighting while still being very open and honest about the moral and ethical questions that it has raised in recent years. He didn't try to sway us to any sort of conclusion, but allowed us to draw our own. As a native resident of Ronda, he had so many great stories to share with us during the rest of the tour. The White Villages themselves are very fascinating, and the views can't be beaten.

Quality of Experience
Guides, Drivers and Staff
Transport
Sevilla Tapas & Flamenco: A tale of Triana
Sevilla Tapas & Flamenco: A tale of Triana
Seville

Our local specialist recommended a Flamenco and Tapas tour in Seville, which was both fun and tasty! Teresa, was our guide for the evening. Born and raised in Seville, she was able to give us really interesting history and facts about both the city and Flamenco. The show was a lot of fun, and our tapas was very good thanks to Teresa's recommendations. 10/10 experience.

Quality of Experience
Food
Having someone local to the area was extremely helpful in choosing our dishes. Teresa knew exactly what to recommend based on our groups preferences and food allergies.
Guides, Drivers and Staff
Transport
It was a walking tour so transport was not really applicable, but I clicked it on accident so now I have to commit to it.
Local specialist: Dalia Bouzerar
Dalia
Dalia Bouzerar
Local specialist in Spain | Replied on Nov 25, 2025

Thank you so much for your wonderful review! I'm so happy I was able to help you and your family create some unforgettable memories.
Kind regards,
Dalia

So disappointing
Spain | Nov 6 - Nov 15, 2025

E
Eileen Z.
Los Angeles, CA | Reviewed on Nov 16, 2025
The communication means was very time consuming and confusing. The Trip Plan app was also difficult to use. The tours and activities that we missed due to flight delays could not be rebooked- very bad. One tour activity was canceled last minute due to weather (a little rain) with no option for something different. Our star gazing tour required 1.5 hours of self driving up into the mountains on tiny winding roads in the dark which we did not know about until that afternoon. We ended up only... Read more

The communication means was very time consuming and confusing. The Trip Plan app was also difficult to use. The tours and activities that we missed due to flight delays could not be rebooked- very bad. One tour activity was canceled last minute due to weather (a little rain) with no option for something different. Our star gazing tour required 1.5 hours of self driving up into the mountains on tiny winding roads in the dark which we did not know about until that afternoon. We ended up only being able to go on 2 out of 5 planned excursions/activities. Very disappointing trip!

Hotel Reviews
Dreams Jardin Tropical Resort & Spa
Adeje
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boutique Hotel Cordial La Peregrina
Las Palmas de Gran Canaria

Rooms very small. No wash clothes. Couldn’t find thermostat- very cold in room. Only 2 pillows. One soap/shampoo/conditioner in shower.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
H10 Playa Meloneras Palace
Meloneras

Required wrist bands like Disneyland :( Not on the beach as requested. Workers in restaurants were very loud banging dishes together - sounded like a dishwashing kitchen. No wash clothes.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
La Gomera: Immerse in Laurel Forests & Village Traditions
La Gomera: Immerse in Laurel Forests & Village Traditions
Tenerife

Too much driving. Awesome guide. Awesome lunch.

Quality of Experience
Guides, Drivers and Staff
Transport
Stargazing Experience with an Astronomer
Stargazing Experience with an Astronomer
Spain

Required self drive up into mountains on small winding roads in the dark.

Quality of Experience
Guides, Drivers and Staff
Transport
Into the Blue: Dolphin & Whale Watching Experience
Into the Blue: Dolphin & Whale Watching Experience
Spain

Cancelled due to flight delays and not rescheduled.

Quality of Experience
Guides, Drivers and Staff
Transport
Teide Uncovered: A Jeep Exploration of Tenerife’s Iconic Volcano
Teide Uncovered: A Jeep Exploration of Tenerife’s Iconic Volcano
Spain

Alot of driving. Nice informative staff.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Giorgia Torre
Giorgia
Giorgia Torre
Local specialist in Madrid & Apulia | Replied on Nov 28, 2025
Hi Eileen, Thank you for taking the time to write a review and share your feedback. I would like to address each of your points in detail.
When I sent your travel documents two weeks before your trip, the email included a brief tutorial—less than two minutes—explaining how to download the app and navigate it. Shortly after, I had a call with you to walk you through the download and to explain how to use the chat feature, which functions just like texting. During that call, you mentioned you...
Read more

Hi Eileen,

Thank you for taking the time to write a review and share your feedback. I would like to address each of your points in detail.
When I sent your travel documents two weeks before your trip, the email included a brief tutorial—less than two minutes—explaining how to download the app and navigate it. Shortly after, I had a call with you to walk you through the download and to explain how to use the chat feature, which functions just like texting. During that call, you mentioned you could not access the chat, yet you were able to view your itinerary. Since the chat icon appears in the upper right-hand corner of the itinerary and is visible while viewing it, both features should have been accessible. Upon your arrival, there was already a welcome message waiting for you from both our support team and from me. The app’s chat function provides seamless communication with our traveler support team (and with me), who are available throughout your trip. Our emergency number is also included in your travel documents.
Because the chat feature was not used, we had to rely on email, which made communication significantly more difficult. However, I continued to answer you as quickly as possible through the KimKim conversation and by phone to reorganize your trip due to the flight cancellation.
The app consistently receives positive feedback from travelers who appreciate having all their trip information in one place and an easy, direct line of communication with us.
I understand that your trip began under stressful circumstances due to your flight cancellation. Missing the first day meant missing your initial excursion, which I know you were looking forward to. I attempted to find an alternative boat excursion for you, but none were available, and the one originally scheduled did not have another departure until Monday—when you were already set to depart for Tenerife. Had rescheduling been possible, I certainly would have done so. Your travel documents included more than ten alternative activities you could have enjoyed that day after picking up your rental car, and I would have been more than happy to provide any additional details you needed.
Regarding the Stargazing experience, the location depends on moon phases and weather conditions for that specific day. The guide spoke with you the day before and prepared everything to ensure the best viewing spot and an enjoyable experience. Stargazing in Tenerife takes place in Teide National Park at high-altitude viewpoints due to minimal light pollution and clear skies. It cannot be conducted in low-lying or urbanized areas with streetlights. You chose not to attend without informing the guide, who drove a considerable distance to meet you and was left waiting. Several days later, another traveler completed the same experience and thoroughly enjoyed it, even sharing beautiful photos with us.
Your guided visit to Santa Cruz was canceled because an Orange weather warning—the highest level for rain—was issued for Tenerife. The guide appropriately canceled the activity due to potential flooding.
For your excursion to La Gomera and Teide, you noted that there was too much driving. During the planning phase, you expressed a desire to explore the islands and see different areas. Had you preferred a more relaxing holiday, I would have recommended more self-guided days, allowing you to choose how much driving to do. Excursions designed to explore the islands necessarily involve driving in order to visit the key highlights. A trip to La Gomera by ferry would not be worthwhile if limited to only one location.
You rated the Dreams Jardín Tropical Resort & Spa with 3 stars for its location. The property is situated in the heart of Costa Adeje, one of the best beach areas in Tenerife, and is within walking distance of the beach, restaurants, and other amenities. The beach areas in Tenerife are highly urbanized resort zones, so perhaps the experience did not match the type of beach environment you had envisioned.
Similarly, H10 Playa Meloneras Palace is located approximately 100 meters from the beach, making it one of the closest hotels to the shoreline in that area—also one of Gran Canaria’s best beach regions. There are no hotels situated directly on the beach in that specific area. Wristbands are common in resort hotels on Gran Canaria, including many five-star properties.
Regarding your stay at Boutique Hotel Cordial La Peregrina, I am sorry you felt the room was too small for the one night you were there. During our call, I explained the hotels you would be staying in and the room types. I would have gladly changed the hotel or the room category had you indicated that the standard room did not meet your expectations. In this case, I selected the standard room because your stay was less than 24 hours. The hotel staff would have been happy to show you how to adjust the thermostat and provide extra pillows or additional amenities upon request.
Thank you again for sharing your feedback.
Respectively
Giorgia

Portugal and Spain - hit the highlights without driving.
Spain | Oct 1 - Oct 18, 2025

Ruth
Ruth S.
Kansas City, MO | Reviewed on Nov 15, 2025
We just completed an incredible trip to Spain and Portugal with KimKim. We have traveled internationally before, both with structured small group tours (through Odessey) and with trips we planned on our own (relying heavily on Rick Steve's books). This time we read the reviews and decided to try out the KimKim program, as we knew what we wanted and had no time to plan it out. They did a great job! We liked that Coriama arranged a Zoom meeting before we left, to ensure that all... Read more

We just completed an incredible trip to Spain and Portugal with KimKim. We have traveled internationally before, both with structured small group tours (through Odessey) and with trips we planned on our own (relying heavily on Rick Steve's books). This time we read the reviews and decided to try out the KimKim program, as we knew what we wanted and had no time to plan it out. They did a great job!

We liked that Coriama arranged a Zoom meeting before we left, to ensure that all questions and plans were clear. We opted for their "middle" tier hotels - which were superb and very boutique. The locations were always in the center of town, and the hotel staff were wonderful without exception. Rooms were European small, but comfortable, and the "full or double" beds were at least queen-size. Breakfast were mostly European buffets and fantastic, and we enjoyed the other guests. Having drivers assist us with our connections was a real bonus and whenever we had an issue, a KimKim representative quickly and efficiently responded. When we had a transportation snafu after a delayed flight, Kim Kim was quick to reimburse us. We will definitely use KimKim again.

Hotel Reviews
Room Mate Macarena
Madrid

strange to have reception on the 9th floor, but we made it work. Don't miss sunset over Madrid at the top deck over cocktails... magical!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room Mate Leo
Granada

The views from the roof of the Alhambra and Cathedral in Granada were unbelievable. We loved everything about this place - except trying to locate the right entrance from Google Maps (there are two buildings being merged together. Still, worth it every time.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Menina Colina Guesthouse
Porto

This place is historic, and the staff were lovely. You want to be able to do stairs if you come, but it's worth it. Also... Fado music on site! They accommodated extras for breakfast and were gracious throughout. The back patio was lovely for transitions between travel and dinner.

Authenticity & Character
a spectacular Old World hotel. Each room was different. Very comfortable and unlike anything you'd find in the States.
Location
Staff
Cleanliness & Comfort
Nicola Rossio Hotel
Lisbon

Location, staff, food couldn't be better. It helped to have a local driver with us when we arrived - it's hard to locate the first time. I give special credit to the staff at the hotel - all the restaurants they sent us to were fantastic!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Dec 01, 2025

Ruth, thank you so much for sharing this wonderful review! I'm really happy to hear that your Spain and Portugal adventure turned out just the way you hoped. It's wonderful to hear the locations, staff, and breakfasts all hit the mark. Thank you again for trusting our team with your trip. I'm excited to help you plan your next adventure!
Coraima

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