Kimkim Trip Reviews for Spain

This was our first experience with KimKim, and overall, we found it to be quite positive, leading us to consider using their services again in the future. While we did encounter a minor issue, we were impressed by how promptly the agency addressed it. Throughout the planning, execution, and follow-up phases, we felt well-supported.

The additional activities we participated in—such as the hike in the Basque region, the cooking class in Barcelona, and the catamaran sailing in Palma—were particularly memorable and added significant value to our trip. The choice of hotels was commendable, and the transportation arrangements were executed smoothly.

We believe that the extra expense was justified, as it alleviated the stress and burden of organizing the trip ourselves, allowing us to enjoy our experience fully. This approach can greatly enhance future travel planning and ensure a more relaxing journey for travelers.

We enjoyed our trip to Grenada and Seville. Everything was beautifully arranged for us by Alfonso and Uhaina. Our local guides Ana and Rachel were knowledgeable and friendly. We had support whenever we needed it for the whole trip. The Kimkim platform an easy way to plan a trip. Love it!

Just returned from an unforgettable 8-day family adventure through Barcelona and Madrid, curated and flawlessly executed by Kimkim — and we’re still glowing from the experience!

From the moment we arrived, everything was seamless: private transfers, luxury accommodations, expertly guided tours, and personalized touches that made this trip exceed all expectations.

Top Highlights:
• Tapas & Flamenco in El Born – food, music, and culture in one vibrant evening, guided by Katya
• La Sagrada Família – a jaw-dropping masterpiece by Antoni Gaudi brought to life by our guide Jordi. Serene, spiritual, and spectacular, with stunning mountain views
• A visit to a vineyard with our guide Pol in the Penedès Wine Region where we were warmly welcomed by Ana, a third-generation member of the founding family. We tasted award-winning cava and tapas served in the family's private dining room.
• Family-friendly walk in Madrid – Our guide Majo made history fun with fascinating stories.
• Art immersion in Madrid – audio-assisted tour of the Prado & Reina Sofía museums
• Toledo Sword-Making – a hands-on history lesson with fifth-generation master swordsmith Antonio Arellano guided by Natalya
• Toledo Historic Walk with our engaging guide Carlos

Our stays at H10 Madison (Barcelona) and Radisson RED (Madrid) were top-notch —central, stylish, and perfect for families.

And shoutout to Kimkim’s live support team, who were always just a message away and made everything effortless. From itinerary planning to real-time support, the service was exceptional.

We left with full hearts, incredible memories, and a new appreciation for Spain’s culture, history, and cuisine.
We returned home full of gratitude and inspired by Spain’s rich history, beauty, and spirit. This was more than a vacation— it was a deeply meaningful family experience we’ll never forget.

With heartfelt thanks to Coraima, Summer, Alejandra and Diliana at Kimkim and all our incredible guides— Katya, Jordi, Pol, Majo, Natalya, and Carlos—gràcies y gracias!

Hotel Reviews

H10 Madison Hotel

Barcelona

Outstanding service!

Authenticity & Character

Location

Staff

Eager to help with restaurant reservations and arranging taxi service.

Cleanliness & Comfort

Radisson RED Madrid

Madrid

The staff is not very friendly nor eager to help.

Authenticity & Character

Location

Staff

Better interpersonal skills.

Cleanliness & Comfort

Activity Reviews

Skip-the-Line La Sagrada Família & Park Güell Visit

Barcelona

The La Sagrada Família & Park Güell Visit was breathtaking. The architecture and design of La Sagrada Família are awe-inspiring, and Park Güell was equally impressive.

Toledo Family Experience & Sword-Making with Private Transfer

Madrid

The Toledo Family Experience & Sword-Making was a unique experience. Although we didn't make swords, participating in the early stages of the process was interesting. It was a fun and educational activity for the family.

Private Montserrat & Penedès Wine Region Day Trip

Barcelona

The Private Montserrat & Penedès Wine Region Day Trip was wonderful. We visited a family vineyard, where Ana, the guide, treated us warmly. We enjoyed a meal in their private dining room and tasted their award-winning Cava. It felt special and personal.

Manuela and her team made everything so simple. And they were quick with help when we needed it. They took the stress out of planning to visit a place we hadn’t been before. Xavier, our guide in Barcelona, was amazing - I highly recommend his tour of the city and Família Sagrada. So happy we found Kimkim!

Hotel Reviews

Hotel Cala Fornells

Peguera

Beautiful location, friendly staff, delicious breakfast. Watch the sunset from the patio. Swim on a lovely beach. Easy access to town with the shuttle bus. The rooftop pool was a delight. I would come back again!

Authenticity & Character

Historic feel with modern conveniences

Location

The beach out front and the views!

Staff

Friendly and helpful

Cleanliness & Comfort

Alta House Begur

Begur, Girona

Great location in the historic town. Easy walkable access to shopping, restaurants and the beach shuttles. Such friendly and helpful staff. Lovely breakfast. Be aware you have to park outside of city center.

Authenticity & Character

Location

Staff

Honestly the best part of our stay

Cleanliness & Comfort

Andante Hotel

Barcelona

Good location with access to everything we wanted to see. Helpful team. Comfortable rooms.

Location

Staff

Since we would miss included breakfast they made us a picnic breakfast to take. So kind and delicious!

Cleanliness & Comfort

Activity Review

Private Visit of Barcelona & La Sagrada Familia

Barcelona

Xavier our guide was amazing. Such knowledge and so many stories. We got a great hint of life and history of Barcelona. And his tour of Família Sagrada was the best part of the tour.

Quality of Experience

Quality of Experience

Guides, Drivers and Staff

Guides, Drivers and Staff

Transport

Transport

Wanted to send a thank you for organizing such an amazing trip to Mallorca and Barcelona for our bi-annual guys getaway. Everything in Spain went smoothly, and the guys loved all the excursions and attention to detail that the KimKim team put into planning this trip.

Palma especially was a hit — we had a great time there doing the Valdemossa and Soller excursion with Sofia, and the Catamaran with Helmut. We used our free day to bike around Barcelona for Day 5. Huge thanks to Coraima and Alejandra for all the thoughtful planning and coordination. You really helped make this trip one to remember.

This was our first time using the service. Looking forward to booking with you all again for the next trip! Now back to reality.

Activity Review

Private Valldemossa & Sóller Excursion

Spain

We loved our tour with Sofia! She was very informative and she seemed to genuinely enjoy hanging out with us. If Sofia reads this: We loved learning about the “Car Stations!” haha. Thanks for showing us your island.

Quality of Experience

Guides, Drivers and Staff

Transport

I had a wonderful trip. The guys are very nice and very interesting. They were perfect. All trip was amazing and I enjoyed it very much. Thank you very much for all.

Activity Review

Guided Alhambra & Generalife Visit

Granada

Marvelous Place it’s better to go early in the morning. The guide was very good and very kind extremely attentive to to see if we were tired and find solutions to help. She thought that I was tired and ask the people from Alambra to let the school through much easier door all this without us asking her. It was really wonderful thank her. She was also very interesting with all the things she knew about in the history of lumber and also history of beginning of Spain and with old history of the region through time.

Quality of Experience

Marvelous places, everything went well and smooth.

Guides, Drivers and Staff

Their culture and kindness

Transport

We did not take transportation

At some point several months ago, I searched the Internet for help planning a Spain vacation. This was to be an important event as I had planned to propose to my girlfriend in one of the most romantic places I had come across years ago - the gardens behind the Alcazar in Seville, Spain. The important note here is that I didn’t have a lot of time to do my own planning … so the objective was just some lodging and logistics… What I ended up with was way more and way better than I could have imagined. I’m so incredibly grateful that one of the links that came up was kimkim, and that I reached out to them just to see what was possible Importantly, my first experience and conversation with kimkim built trust that they could help me because of the professionalism and credibility they conveyed. The plan was thoughtful. There were check ins to make sure they were on track, but the actual vacation, the hotels that they booked, the experts they aligned with us to show us around like the Prado museum in Madrid, or the expert that showed us around the Alhambra in Granada, was simply amazing…. We remarked to one another throughout our vacation, how great the experience was … we were able to see other groups in some of the same venues and that experience compared to ours seem dreadful - it’s so superior to have a personalized experience versus being part of a large group… kimkim set up with us a personalized experience and that made all the difference …the hotels were perfect for us as well as all transportation, resources, and transfers. We’re all set up and all things arranged and effortless for us. I cannot recommend them enough - if you want something special and personalized and memorable and comfortable, I recommend you take advantage of the resources and services from kimkim. Here’s something that blew us away. Unbeknownst to me, one of the experts kimkim set up, Cristina in Seville, set up a professional photographer to take pictures of my proposal in the garden. They led us to a perfect spot and without us knowing, took pictures when I popped the question. Oh and she did say yes! One important addition ….we had time to do our own thing intermixed with a lot of experiences that they organized. Overall, I would give them a score of 15 out of 10. We are very grateful to Coraima and Summer from kimkim. And we are very grateful to all the people that helped us in this vacation, the drivers, the experts, all of the hotels’ staff, the restaurants, the events… It was all perfect. Perfect.

Hotel Reviews

Room Mate Alba

Madrid

Can these people be anymore kind helpful, friendly? We don’t think so. The breakfast buffet was delicious, the room was perfect. The location was perfect.

Authenticity & Character

Right in the middle of the writers district, this place had so much charm.

Location

Close to everything important, you can walk to everything, the palace, the museums the park the Playa Mayor, the shopping.

Staff

I would give the staff seven stars. If I was given that option, they were terrific.

Cleanliness & Comfort

Hotel Gravina 51

Sevilla

This was also a perfect hotel, the breakfast buffet was amazing. The staff was incredible, our room was amazing, we were so happy with this hotel!

Authenticity & Character

Super comfortable, luxurious.

Location

We could walk everywhere,

Staff

One of the night staff, David, was especially helpful to us. I don’t remember the name of the person who helped us when we checked in, but she recommended a restaurant that turned out to be amazing in Seville Spain.

Cleanliness & Comfort

Áurea Catedral Hotel

Granada

This is right across the street from the cathedral, perfectly located for everything, the staff was amazing, the buffet was amazing. I’m still pinching myself that every hotel that Kim Kim booked was perfect.

Authenticity & Character

There’s literally ruins underneath this hotel that you can see

Location

I would not stay anywhere else

Staff

I don’t know how to put it in the other way, but when the staff learned that we were newly engaged, they made it their mission to make us feel special.

Cleanliness & Comfort

Activity Reviews

Private City Walk & Royal Palace Experience

Madrid

Eva was our amazing guide! Knew so much!!!!

Quality of Experience

Guides, Drivers and Staff

Eva knows her stuff!!!!

Transport

Private Prado Museum Visit with an Art Historian

Madrid

Eva was our guide and she called the Prado her second home and that was an understatement! We received an insider’s view on all the great pieces. Fabulous tour and experience!!! You can’t take pictures inside the Prado, but I have included some snaps of the must sees.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Day Trip to Ávila & Segovia

Madrid

We were picked up by Martin, who knew a lot about the area and of our two destinations, Avila and Segovia! Martin was awesome! We toured both cities and spent time in the Segovia Cathedral and Castle. I was blown away by the Aquaduct in Segovia.

Quality of Experience

Guides, Drivers and Staff

Ask for Martin!

Transport

Private Visit to Seville’s Cathedral & Alcázar

Seville

Cristina was amazing. Took us to both the Alcazar and Cathedral. Super intelligent. Knew so much about the history of both. But what stood out was her kindness …. she went to the trouble of getting a photographer for us to photograph my proposal. She went above and beyond and we couldn’t be more appreciative of and touched by her help in making our day special.

Quality of Experience

Guides, Drivers and Staff

Cristina was perfect and so very kind.

Transport

Self-Guided Retiro Park Walk

Madrid

Quality of Experience

It was a hot day, so after we walked the park, we went to La Castela, the greatest bar in all of Madrid.

Dalia was amazing. We loved everything she planned .

Hotel Review

Midtown Apartments

Barcelona

Great Location and great space.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Group Barcelona Sunset Sailing Experience

Barcelona

Quality of Experience

Guides, Drivers and Staff

Transport

Modernist Barcelona: Gaudi's Highlights

Barcelona

Quality of Experience

Guides, Drivers and Staff

Transport

We had such a wonderful trip as set up by Helena! Communication was seamless - she and the support crew responded quickly to adjust plans when needed. We enjoyed our local tour guides - Audrey in Paris, Miguel D. in Barcelona, and Diego in San Sebastian - as well as the pintxos tour in San Sebastian led by Erica and cooking lesson in Barcelona led by Mariángeles.

Of special note, Jaime curated a truly enjoyable tour of the Basque Country coastal towns from San Sebastian to Bilbao, and Stepan led us on a super fun hike and seakayak Costa Brava experience. Those two days were our favorites!

Thank you Helena!

Hotel Review

NH Collection San Sebastián Aránzazu

San Sebastian

Really nice hotel in a quiet location - long-ish walk from old town but great access to interesting neighborhoods and a slightly less crowded beach.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Transfer {{start_location}} to {{end_location}} via Coastal Route

Spain

Wonderful guide, beautiful and interesting countryside, really fun time soaking up the atmosphere, sampling at a winery, and eating a wonderful lunch. Enjoyed every aspect of this as curated by our guide, Jaime.

Quality of Experience

Guides, Drivers and Staff

Transport

Coastal Hike, Kayaking & Lagoon Dipping in Costa Brava

Spain

Really great guide.

Quality of Experience

Guides, Drivers and Staff

Transport

Hi everyone and Coraima,
Our trip through Spain was amazing and wonderful. All the tour guides were excellent, except for the Picasso tour, where the guide seemed to be in a rush and I didnt provide enough explanation. We felt we needed to do it again on our own to fully enjoy it.
In SA Sebastián, both the Chef and the Sailing tour were spectacular. My wife and I had never had such an unforgettable experience. It’s a trip we’ll always remember fondly.

Beatriz did an amazing job with our trip! Some of my favorite highlights of the trip were the food tours in Barcelona and Porto, the tour in Girona, and the winery lunch & tour in the Douro Valley. Our hotel in Barcelona was in the perfect location.

Our trip was great. We really appreciate Hector's assistance with the planning. All of our guides were great, with Nuno being the BEST on our daytrip to Cascais and Sintra! He was informative, kind and entertaining. Our second favorite guide was Rachel on our Cominito Del Rey tour. For the most part our drivers were also fantastic, with the exception of Julio. We had to wait a little bit for him to pick us up (even though he said he was there) but what was most disappointing was that he clearly was not well. He coughed and sniffled repeatedly and very frequently spat out the window. I'm pretty sure as a result of his apparent symptoms our daughter who was sitting directly behind him fell ill during our trip. In fact, there were sputum tracks on the passenger side window from his spitting.

Hotel Review

BessaHotel Liberdade

Lisboa

Authenticity & Character

Location

Staff

Concierge was super helpful. Breakfast waitstaff were very kind to refill our water bottles each day for our adventures. We love the wonderful fragrance in the hotel lobby.

Cleanliness & Comfort

Activity Reviews

Flamenco Experience

Spain

We enjoyed the cultural experience but the location could have been better to our hotel.

Algarve Kayaking Trip to Benagil Caves

Spain

Super cool experience. Our kids loved the kayak tour and seeing the caves.

Quality of Experience

Guides, Drivers and Staff

Foodie Experience in Porto

Porto

Our guide was great. We appreciated his pride in his country and culture.

Quality of Experience

Food

Guides, Drivers and Staff

Get to know Porto by E-bike

Porto

This was a great way to see and experience Porto, especially with active teens.

Quality of Experience

Guides, Drivers and Staff

Lisbon Fado Dinner Experience

Spain

Great production.

Food

Guided Tuk-Tuk Tour

Spain

This was our least liked experience as it was difficult to take in the sights. It may have been better if both seats faced forward. (we faced each other). Our guide, however, was easy to hear as he had a headset.

Quality of Experience

Guides, Drivers and Staff

Private Day Excursion: Sintra, Cascais & Estoril

Spain

LOVED, LOVED, LOVED Nuno!! As I mentioned before, Nuno was our favorite guide.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Family Friendly Seville City Tour

Spain

We had great tour of Seville. Our guide was very knowledgeable and clearly had a passion for history. There were a few discrepancies from the description in our itinerary and the actual tour which was fine but not sure if we actually covered all that was intended.

Quality of Experience

Guides, Drivers and Staff

Málaga Wine & Gourmet Experience

Málaga

The tour was ok but not our favorite. I'm not sure I would call this a Wine and Gourmet experience. We had sangria but no wine. Actually, I think it was considered a Tapas tour.

Quality of Experience

It might be nice to be able to choose from menu items ( especially if you have a picky eater, like my son)

Food

Guides, Drivers and Staff

Day Excursion to Caminito del Rey

Spain

We really enjoyed this excursion. Rachel, our guide was also very good and knowledgeable.

Quality of Experience

Guides, Drivers and Staff

Transport

We will definitely use the services provided by KimKim again and have recommended this agency to fellow traveller and friends
From start to finish our trip to Basque, Spain was stress-free and well organized. We appreciated the efforts to pay attention to our interests and keeping our budget in mind.
The pre-meeting was an excellent idea.
Having organized trips for many years it was a treat to have someone else coordinate planes, trains and automobiles.

Hotel Reviews

Gran Hotel Havana

Barcelona

The rooms were well appointed and the staff was very responsive. We appreciated the breakfast and the roof top pool and lounge area.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Calle Mayor (Logroño)

Logroño

The room was wonderful. The location was ideal and the staff was very responsive. We would highly recommend staying here.

Authenticity & Character

Location

I

Staff

Cleanliness & Comfort

Intelier Victoria

San Sebastian

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Day Trip to Montserrat & Scenic Hike

Barcelona

This excursion was a highlight of our trip. From start to finish we enjoyed the day. Stepen, our guide, was knowledgeable and experienced. We hiked for hours and enjoyed the Dow time afterward visiting the monastery.

Quality of Experience

Guides, Drivers and Staff

Transport

Local Wine Experience in Rioja

La Rioja

This was a really fun day! The wineries that were selected were authentic, yet quite different. We learned a lot and our guide was patient and helpful.

City & Beaches Bike Trip

San Sebastián

My husband had a reaction after going in the ocean in San Sebastián. His leg was sore consequently so we asked to re-schedule the trip for a day later after his meds had taken effect. Sadly, we were ghosted and no one responded to our text.

Quality of Experience

Guides, Drivers and Staff

Coraima was extremely attentive, resourceful, and helpful as we planned our trip together. The trip itself was a great mix of walking tours, activities, great hotels, and just the right amount of down time for our family. It all came together extremely well!

Hotel Reviews

Hotel Alhambra Palace

Granada

Authenticity & Character

Location

It was convenient to Alhambra, but not as convenient to the city centre since it was quite a steep walk back up to the hotel.

Staff

Cleanliness & Comfort

Joya del Casco Boutique Hotel

Seville

A nice, central boutique hotel experience. The rooms were a bit small, but fine given its location. And the pool/roof deck was nice to have on the hot Sevilla days!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Room Mate Alba

Madrid

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Alhambra & Generalife Gardens with a Historian

Granada

Quality of Experience

Guides, Drivers and Staff

Transport

Private Flamenco & Tapas Experience

Granada

Quality of Experience

Guides, Drivers and Staff

Transport

Private Visit to Seville’s Cathedral & Alcázar

Seville

Quality of Experience

Guides, Drivers and Staff

Transport

Spanish Menu Cooking Class

Seville

One of our favorite activities! Great all around.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

What an amazing trip Adam helped us plan! It was a perfect balance of culture, food, and activity. Our family of four likes to keep busy so ultimately, we ended up seeing Madrid, Toledo, Sevilla, Malaga, Granada, and Barcelona in a 2 week period.

This was a college graduation gift for my son. We enjoyed the experiences we had scheduled with KK. Overall, very interesting and relaxing as we requested. I’d recommend the trip planning through Kimkim. There is one excursion where the guide was more interested in his experiences than ours. He was our day guide from Barcelona to Girona and Costa Brava. Maybe choose a different driver for that trip. Otherwise, all the other guides were wonderful!

We had an amazing time in Spain. Alfonso planned a memorable vacation in Southern Spain, knowing that we will be going to Morocco afterwards. He ordered the locations in a way that built beautifully upon one another. The guides were top notch and all had degrees in history or art history. The pacing was great with fun activities in between seeing the historical sites like visiting an olive farm in Mantilla, hiking the Caminito del Rey and going to a flamenco show. The accommodations were well planned, centrally located and with historical charm. His team stayed in touch with us throughout the trip and helped us communicate with guides when things came up. They also reminded us of important deals so our trip went smoothly! We highly recommend working with Alfonso!

Coraima and Lea were great with communication. We enjoyed the unique accommodations and varied and interesting tours.

The trip was well organized. Due to weather, our balloon ride was cancelled, but we Coraima reorganized our schedule and communicated the change to us timely. The instructions for catching the train from Barcelona to Girona could have been more detailed. When we walked into the train station, it was a wide open area with at least two possible places to checkin for our train. We needed to ask two different people which area was the correct place to catch our train. A simple diagram would have saved some time/uncertainty.

Anna MB, our guide in Girona, was exceptional. Very knowledgeable and a pleasure to spend time with. When our return train to Barcelona was cancelled she took extra time to ensure we were rescheduled and had tickets for the train. She made our day!

Hotel Review

H10 Madison Hotel

Barcelona

Great experience; staff was knowledgeable and helpful making reservations.

Authenticity & Character

Location

Staff

friendly, knowledgeable, helpful with dinner suggestions, other places to go

Cleanliness & Comfort

Activity Reviews

Day Trip to Girona & Dalí Museum in Figueres

Barcelona

Anna MB was a superb guide. Very knowledgeable about the area and art. She grew up in the area.

Quality of Experience

Guides, Drivers and Staff

Private Gothic Quarter Walk

Barcelona

Quality of Experience

Guides, Drivers and Staff

Private Extended Visit to Sagrada Família

Barcelona

Quality of Experience

Guides, Drivers and Staff

Our trip was great and everything that was planned provided a wonderful introduction to Spain. All our drivers and guides were on time and easy to connect with. We meet Dalia for a wine and olive grove tour, we really enjoyed it, thank you Dalia. Both the train and air travel was uneventful, something that we really appreciated given we were not familiar with using the trains in a European country. We will definitely use Kimkim again . This is our second trip planned with this company and neither disappointed.

Hotel Review

Hotel Gran Via

Barcelona

The room was very large and very clean. Even though our room was located on a busy street , there was no road noise. The hotel is centrally located, we walked everywhere. Lots of restaurants and tapas bars nearby. The breakfast selection was all inclusive.

Authenticity & Character

I like the dining room with all the molding.

Location

Close to everything

Staff

The hotel has an agreement with doctors that visit , no charge. Not something you want to have to access but good to know if you need to see someone

Cleanliness & Comfort

Very large room with good closet space

Activity Review

Sevilla Guided Tour

Seville

It was interesting to learn that the statues are paraded in the street during the Easter season.

Quality of Experience

Our guide told us about the Easter celebration, it sounded like a wonderful experience. Makes me want to visit here during Easter

Guides, Drivers and Staff

Our guide shared info about beer and olives.

Transport

Everyone was always on time.