Kimkim Trip Reviews for Spain

4.9
Based on 798 ratings
Read 798 verified reviews by travelers who booked their trip to Spain on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Our guides in Spain!
Spain | Aug 25 - Aug 30, 2026

Paul
Paul K.
San Jose, CA | Reviewed on Sep 06, 2026

Our guide in Madrid - Jose - was excellent. He really balanced telling the history of Madrid with his communicating his life experience as a local resident. He could tell when the jetlag was hitting us and it was time for a cappuccino!

Raquel is a very knowledgeable guide in Seville. She is very passionate about her city and Andalusia in general.

Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Sep 07, 2026

Thanks for your kind words.
We hope to see you again.
The best!

Spectacular level of planning, flexibility and in-trip service! We had a fabulous time.
Spain | Aug 30 - Sep 5, 2026

T
Thomas B.
Chicago, IL | Reviewed on Sep 06, 2026
kimkim and Hector did a fantastic job organizing our trip to Barcelona and Madrid. My wife has some medical issues that made her extremely anxious about such a long (11 day) trip. So a big thanks to kimkim and their local partners for being so good about crafting schedules for trips, tours and meals that did not overwhelm our schedule. Your flexibility in trip planning, easily usable website, detailed instructions and, most importantly, your regular communications while were were on the... Read more

kimkim and Hector did a fantastic job organizing our trip to Barcelona and Madrid. My wife has some medical issues that made her extremely anxious about such a long (11 day) trip. So a big thanks to kimkim and their local partners for being so good about crafting schedules for trips, tours and meals that did not overwhelm our schedule. Your flexibility in trip planning, easily usable website, detailed instructions and, most importantly, your regular communications while were were on the trip were greatly appreciated. It all made my wife and able to relax and really enjoy such a beautiful country.

So many things to comment on
1. Ticketing for trains and site visits. These were all done clearly and correctly. It was great to have them all easily available on the kimkim app. And, when we decided to take an earlier train back from Toledo to Barcelona (temperatures neared 40 degrees C in the afternoon!), it was no problem because kimkim bought the tickets directly from the train system, not through a third party and Natalia worked it out with the station agent.

2. The hotels in Barcelona and Madrid were well chosen, given the price range and interests we identified on your app. Great locations and very welcoming staff. We spent the longest time at Hotel Meninas in Madrid, and would particularly recommend that anyone.

3. The Tapas & Tradition tours was so much fun. And delicious. We were part of a group seven, plus our guide Andres. Andres had chosen and prepared the 3+ restaurants well. So we enjoyed the tapas, drinks and learning about the traditions around this wonderful way of eating with friends. It helped a lot that everyone in the group was wonderful and fun to hang out with. What a great start to our first night in Madrid. Thank you Andres!

2. Walking tours of Madrid old town and Toledo. On separate days, two engaging and extremely knowledgeable guides really gave us a sense of the history, beauty and life in these two very different cities. Because it was a private tour (just me and my wife), Geza (Madrid) and Natalia (Toledo) made sure to build in plenty of stops along the tour so my wife could rest her legs and still enjoy the trip. I think both of them know the location of every bench along the tour route! That would not have been possible if we were in a larger tour group that we would have had to keep up with.

Thank you Geza and Natalia!

And it was funny to run into Geza leading a larger group two days later near our hotel! And a special thanks to Natalia for thinking to thoroughly explain El Greco's painting The Burial of the Count of Orgaz, initially using a picture on her phone, while my wife could remain seated at the back of the room and then later go up to look at it closely. Very thoughtful guide work.

Hotel Reviews
Hotel Meninas
Madrid
Authenticity & Character
The hotel and street seemed very much a part of and older area of Madrid, which we liked very much. We felt very much in the middle of the city, but on a quiet street.
Location
Easy walk to the Royal Palace, Plaza Major and the Opera. Interesting neighborhood to walk around. As it was on a small, narrow street, but super easy to get to the places we wanted to visit.
Staff
Oh, the staff here were so nice, helpful and welcoming. And no-one laughed at my poor attempts at Spanish (just kidding, they would never do that). We felt very much at home here.
Cleanliness & Comfort
Very well designed and maintained. The lobby was comfortable to hang out in. And the breakfast on floor -1 was delicious.
H10 Art Gallery
Barcelona

Beautiful artwork in a modern setting. Love the patio area out the back of the lobby and the included breakfast. The staff were very welcoming and helpful. Great location in central Barcelona.

Authenticity & Character
Location
Nice neighborhood to walk around in. Easy cab ride to El Sagrada Familia, Gothic Quarter, the beach and all the other sites. I like the pool and exercise room as well.
Staff
Super friendly and helpful with anything we asked for like taxi arrangements, dinner recommendations, etc.
Cleanliness & Comfort
Very modern feel, but also welcoming and comfortable.
Activity Reviews
Spain Important Trip Information: Please Review Before Departure
Spain Important Trip Information: Please Review Before Departure
Spain

As we noted earlier, the H10 Art Gallery was a great choice. We loved the amenities, patio, art, lobby, but especially the helpful staff.

Quality of Experience
Guides, Drivers and Staff
Transport
We arranged for a private care to the airport and that worked out seamlessly.
An Excursion to Toledo by Train, Guided Walk
An Excursion to Toledo by Train, Guided Walk
Madrid

Natalia was the best! I gave details earlier, but we really did learn a lot and enjoyed her company around this amazing city.

Quality of Experience
Guides, Drivers and Staff
Transport
Walking Madrid’s Old Town
Walking Madrid’s Old Town
Madrid

I didn't know these individual pages were coming, so I put my details on the first page. Geza was fantastic.

Quality of Experience
Guides, Drivers and Staff
Transport
Tapas & Tradition: A Madrileño Evening
Tapas & Tradition: A Madrileño Evening
Madrid

I shared to details of this on the first page of this review. Andres, the restaurants and the whole group were great.

Quality of Experience
Food
Guides, Drivers and Staff
As I said in the first page of the review, Andres was a perfect person to learn from and share tapas with.
Transport
We took a taxi to the meeting point
Local specialist: Hector Molina
Hector
Hector Molina
Local specialist in Madrid | Replied on Sep 07, 2026
Hi Thomas,
Thank you so much for taking the time to share such a thoughtful review. It truly means a lot to the entire team and to me.
It was a pleasure helping you and your wife plan your trip to Spain, and I’m especially happy to hear that the pacing, flexibility, and personal attention helped you both relax and fully enjoy the experience. I’m also glad that everything came together smoothly, from the hotels and train tickets to the tours. I’ll be sure to share your kind words with... Read more

Hi Thomas,
Thank you so much for taking the time to share such a thoughtful review. It truly means a lot to the entire team and to me.

It was a pleasure helping you and your wife plan your trip to Spain, and I’m especially happy to hear that the pacing, flexibility, and personal attention helped you both relax and fully enjoy the experience.

I’m also glad that everything came together smoothly, from the hotels and train tickets to the tours. I’ll be sure to share your kind words with Andrés, Geza, and Natalia—they will be delighted to hear how much you enjoyed their work.

Thank you again for trusting me with your trip. It was a pleasure having you in Spain, and I hope you take home many wonderful memories!

Warm regards,
Hector

5 stars to 1 star
Spain | Aug 9 - Aug 16, 2026

M
M R.
Miami, FL | Reviewed on Sep 05, 2026
Pro: Noga found us the perfect place to watch the eclipse. It was not on her list of hotels so I know she did extra work to find this place. Our requests and questions were quickly responded to by Noga, Summer, & Chinh. At this point I would have rated this a 5 star travel company.
Con: We were on the last part of the trip which was in the city of Balboa. The hotel that was booked did not have AC. We had insisted that all our hotels have AC. This was important due to health issues. The hotel...
Read more

Pro: Noga found us the perfect place to watch the eclipse. It was not on her list of hotels so I know she did extra work to find this place. Our requests and questions were quickly responded to by Noga, Summer, & Chinh. At this point I would have rated this a 5 star travel company.
Con: We were on the last part of the trip which was in the city of Balboa. The hotel that was booked did not have AC. We had insisted that all our hotels have AC. This was important due to health issues. The hotel claimed their AC was working and insisted we wait until the room cooled down. We waited 2 hours and the temp on the thermometer didn’t budge. The AC May have been running but did not have the power to cool down the room at all! We were told there were no other rooms with any different AC by the hotel staff. We talked with Kimkim. We were offered a 50% off on the 2nd night, full price on 1st night. I.e. 25% off on the 2 nights. This was inadequate. We should get a full refund. I said if that hotel couldn’t accommodate us we needed a different hotel. We were informed that was our choice but if Kimkim found another place we would have to pay another Kimkim booking fee! The hotel itself claimed the AC was working therefore no refund. It was a he said, she said situation and Kimkim chose to take the side of the hotel. Essentially calling us liars. We went to another hotel out of pocket. The Kimkim 25% refund helped with that inadequately. Final rating 1 star.
Another note: Shop for travel insurance first before considering the Kimkim travel insurance.

Local specialist: Noga Heyman
Noga
Noga Heyman
Local specialist in Kimkim HQ | Replied on Sep 10, 2026

Thank you for sharing your experience with us. I am so glad you were able to enjoy the eclipse in La Rioja and that this portion of your trip was memorable and positive. I am really sorry to hear about your experience in Bilbao, and we are certainly looking into our relationship with that hotel. Although they offered no refund to us, we felt it was right to honor a partial refund to you for the poor experience you had. I hope that overall you had a great trip and enjoyed the amazing eclipse experience.

Price gouging
Spain | Aug 3 - Aug 21, 2026

M
MARY L.
Chicago, IL | Reviewed on Sep 02, 2026
This trip was difficult to plan from the beginning. It was for 2 people with different arrival and departure dates. Also, 2 nights of accommodation were already booked. Hector never seemed to get exactly when who was going to be there. I said my son was going to be there on the 6th and he booked a room for him on the night of the 5th. Many of the days had shopping as the main activity. I had said we were interested in nature and culture. The hike that was booked for us turned out to be a... Read more

This trip was difficult to plan from the beginning. It was for 2 people with different arrival and departure dates. Also, 2 nights of accommodation were already booked. Hector never seemed to get exactly when who was going to be there. I said my son was going to be there on the 6th and he booked a room for him on the night of the 5th. Many of the days had shopping as the main activity. I had said we were interested in nature and culture. The hike that was booked for us turned out to be a 4x4 ride which was disappointing. I was in Madrid and the Prado was not scheduled as a tour until I asked for it to be added on. I believed Hector when he said that the last minute nature of the booking made the expensive but when we looked at daily room rates when we were there, they were not high. I think we were overcharged by about 50% and want a refund of at least $5000.

Activity Reviews
4x4 Jeep & Hike the Cares Route, Picos de Europa
4x4 Jeep & Hike the Cares Route, Picos de Europa
Picos de Europa

This was a 4x4 without a hike.

Quality of Experience
Guides, Drivers and Staff
Transport
Walking Madrid’s Old Town
Walking Madrid’s Old Town
Madrid

Great tour

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hector Molina
Hector
Hector Molina
Local specialist in Madrid | Replied on Sep 03, 2026
Hi Mary, Thank you for taking the time to share your feedback. Due to it being a last-minute booking for August, your trip was a particularly challenging itinerary to plan, given the short timeframe. Despite this, your trip developed as planned with no incidents, and we did our best to accommodate any additional changes and requests, such as adding a private guided visit of El Prado Museum (requested during your trip). The shopping recommendations, these were included in your travel... Read more

Hi Mary,

Thank you for taking the time to share your feedback. Due to it being a last-minute booking for August, your trip was a particularly challenging itinerary to plan, given the short timeframe.

Despite this, your trip developed as planned with no incidents, and we did our best to accommodate any additional changes and requests, such as adding a private guided visit of El Prado Museum (requested during your trip).

The shopping recommendations, these were included in your travel documents as optional suggestions, along with recommendations for historical sites, places of interest, and restaurants. They were provided as additional information to help you make the most of your time, rather than as scheduled activities.

Regarding the extra night of accommodation for your son, a refund for that night has already been processed.

As for the 4x4 and hiking experience, our local guides tailor each tour to the interests and preferences of each traveler and may adjust the itinerary during the experience based on the group’s pace and physical condition, ensuring everyone can enjoy the day comfortably. After more than an hour of hiking, your guide adapted the tour and shorten the hiking portion, while extending the 4x4 experience so you could explore more of the Picos de Europa in a comfortable and enjoyable way.

With that being said, I truly appreciate your feedback, and I hope that, overall, you were able to enjoy your time in Spain.

Best regards,
Hector

Spain 14 Day Tour
Spain | Aug 8 - Aug 23, 2026

W
William M.
Ashburn, VA | Reviewed on Sep 01, 2026

Dalia was exceptional at putting together a wonderful 14 day trip through Spain. We visited 7 cities which were very nice to tour and see the many different landmarks in each place. The Eclipse in Zaragoza was spectacular and the day trip to Los Pedroches pig farm was fantastic and should not be missed. All the daily transfer drivers were professional and always on time. This was truly one of the best trips we have been on. Great job Dalia.

Local specialist: Dalia Bouzerar

Raquel did a fantastic job curating a fun, ac...
Spain | Aug 8 - Aug 15, 2026

D
Diane B.
Newark, NJ | Reviewed on Aug 31, 2026
Raquel did a fantastic job curating a fun, active and culturally rich itinerary for us. We would use her again in a heartbeat! Read more

Raquel did a fantastic job curating a fun, active and culturally rich itinerary for us.

We would use her again in a heartbeat!

Hotel Review
H10 Villa de la Reina
Madrid

Friendly staff, comfortable rooms and wonderful breakfast made this hotel within walking distance to most points of interest a perfect stay

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Flavors of La Rioja: Hands-On Cooking Experience
Flavors of La Rioja: Hands-On Cooking Experience
Spain

Hands on cooking class was a fun way to learn about local La Rioja cuisine.

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Sep 09, 2026

Aloha Diane! Thank you so much for your kind words! It was a pleasure creating a fun and memorable itinerary for you all. I’m so happy you enjoyed the experiences and I’d be delighted to help plan your next adventure! 😊All the best, Raquel

3 Generations, 14 Travelers, 1 Unforgettable Spain Trip!
Spain | Aug 11 - Aug 22, 2026

Rachel
Rachel M.
Newark, NJ | Reviewed on Aug 29, 2026
Multi-Generational Family Trip Success in Spain!
What an amazing time and a fantastic trip that Kimkim and Coraima and team planned for us! We wanted to travel to Spain for the eclipse, and add on a fair bit of intra-national travel. We were a family group of 2 septuagenarians, 6 middle-aged adults and 8 children between the ages of 6 and 13. We had multiple requests for specific cities, day trips, seamless transportation, and Coraima was able to help us with all of them! We had the best...
Read more

Multi-Generational Family Trip Success in Spain!
What an amazing time and a fantastic trip that Kimkim and Coraima and team planned for us! We wanted to travel to Spain for the eclipse, and add on a fair bit of intra-national travel. We were a family group of 2 septuagenarians, 6 middle-aged adults and 8 children between the ages of 6 and 13. We had multiple requests for specific cities, day trips, seamless transportation, and Coraima was able to help us with all of them! We had the best time in San Sebastian - in the *nicest* hotel, and a great tour guide, Inigo, from Ikusnahi Tours, for a Private City walk that really set the bar high for all other tours on the trip. We flew from San Sebastian to Madrid on Iberia (that was maybe one of the only downsides as Iberia lost 4 of our bags :( ) We did a couple of day trips from Madrid, including Toledo and Segovia / Avila. The hands-down *favorite* outing for all of the kids (and several of the adults) was the sword-making workshop in Toledo. The father / son duo from Artesania Arellano were so engaging, and patient, and entertaining. The kids were entranced and couldn't stop talking about it. So glad we did that in Toledo, even though that was "out of town". Sonia from Destino Toledo who led us on a walking tour that afternoon was also phenomenal - tailoring the tour to our group and giving us such good recommendations for Toledo and Madrid as well. Our drivers on that day, also from Destino Toledo, were gems. Coraima planned enough enough free time for us to explore each city on our own between activities or trips. The Segovia & Avila day trip we did was fun, but we may have tried to pack too much into that day. We transferred from Madrid to Barcelona via train, which was great fun for our group, and very comfortable. The skip-the-line Park Güell & Sagrada Familia tour was another hit, mainly for the content. We ended our travels with a fantastic and plentiful tapas dinner, followed by a flamenco show, which the kids also loved! My parents kept telling me how happy they were with the trip and thanking me and KimKim / Coraima for planning such a wonderful trip for us. I got major kudos, so thank you Coraima!! For the most part, our guides and drivers reached out in advance of each activity or meet up, which was so reassuring. The hotels were comfortable and just the right level of cushy for our group. We got amazing tips and guidance from Coraima / KimKim during all of the preparatory conversations., including a zoom call as our departure date got closer. All in all, a wildly successful trip, and my mother is already asking if kimkim can plan our trip next year - thank you Coraima and Kimkim!

Hotel Reviews
Hotel Regina
Barcelona

Pretty hotel, well located, great hotel bar and good breakfast. Rooms were big and beds were comfortable. The space was a little rumbly, due to proximity to the subway, but it's not disruptive. Loved that they had a water filling station on each floor and the lounge / bar on the first floor was a great staging place for before & after outings.

Authenticity & Character
Loved the hallways, great vibes.
Location
Great location, wasn't too noisy, and easy to walk to great restaurants and other locations.
Staff
The bar staff was very nice and helped us out with a couple of late night drinks. The restaurant staff was very charming and super helpful as well.
Cleanliness & Comfort
Hotel Regina
Madrid

Very pretty hotel and the family suites were comfortable. Tucked into a very fancy neighborhood, it's a narrow building but they make great use of the space. The roof deck is a little slice of peace. The breakfast was the best of any hotel we've been to in Europe, plentiful and highly varied - would definitely recommend this as a homebase for Madrid.

Authenticity & Character
Location
Great location and mostly quiet and very tony, but very easy to walk to so many things we wanted to see. Great food in the surrounding area as well.
Staff
The restaurant staff was lovely. The checkin process was confusing, and that was at the end of a really rough travel day, so it stuck out.
Cleanliness & Comfort
Generally clean and well appointed room, but some repairs needed (our light panel was falling off the wall) and the light switches were confusing.
Catalonia Donosti
San Sebastián

Amazing hotel and location. loved the elevator to the street level. Beautiful rooms, great breakfast and super helpful staff. The roof deck & pool was stunning, and we got to watch the festival fireworks from the roof (with complementary cava!). Our favorite hotel on our trip.

Authenticity & Character
Location
Loved that the hotel was up above the city and away from the hustle / bustle, but still allowed you to get to the street level easily.
Staff
Cleanliness & Comfort
Activity Reviews
Private Tapas & Flamenco Experience in Barcelona
Private Tapas & Flamenco Experience in Barcelona
Barcelona

The Private Tapas & Flamenco Experience in Barcelona was enjoyable but not exactly what we expected. The description mentioned a guided walk plus tapas and flamenco, but we only got the tapas and flamenco part. It still served us well, but it was a bit different from what we anticipated.

Private Day Trip to Ávila & Segovia
Private Day Trip to Ávila & Segovia
Madrid

The Private Day Trip to Ávila & Segovia was okay. The tour guide talked non-stop and seemed to follow a script without tailoring the experience to us. We saw the main sights like the Alcazar, the walls of Avila, and the cathedral. The van was comfortable, but the overall experience was just fine.

Toledo Family Experience & Sword-Making with Private Transfer
Toledo Family Experience & Sword-Making with Private Transfer
Madrid

The Toledo Family Experience & Sword-Making with Private Transfer was a big hit with our group. However, we were expecting the kids to get to personalize a sword or dagger to take home, which did not happen. The tour was enjoyable but the description might have changed without us realizing.

Private City Walk
Private City Walk
Spain

Our guide & driver were fantastic on this activity. It was the best way to see the highlights of San Sebastian and also learn a ton about the city. We hit three of the best spots in the city and had enough time at each. Our guide Inigo was very informative, engaging and even taught us some Basque words. He also took some of the BEST photos of our group. Our driver and Inigo worked around a traffic accident that nearly derailed our outing, but they made the whole day work and were really flexible and adaptive. We loved that we ended the trip with a pinxho (honestly, the best pinxho of the trip) and a glass of cider. Inigo even walked us back to the hotel - this was a great walking tour and set the bar very high!

Quality of Experience
The spots were amazing, so glad to have seen the highlights. Loved the pinxho and drink at the end of the tour.
Guides, Drivers and Staff
Inigo and our driver were the best. Energetic, engaging, adaptive.
Transport
Van was comfortable and the driver was always in the right spot.
Local specialist: Coraima Yañez

Mixed feelings
Spain | Aug 6 - Aug 20, 2026

Cathleen
Cathleen C.
Los Angeles, CA | Reviewed on Aug 27, 2026
Overall, we were pleased with our accommodations and the experiences that Hector planned. The Iberostar resort was perfect for our family, and my cousin and I loved our windmills tour with our wonderful guide Birgit. Most of the family also enjoyed the catamaran trip and swimming. The Gran Hotel Havana in Barcelona also suited us well, and we loved our tour guide for Girona (Manuel and his driver Wandr) so much that we lobbied to have them for our second tour (of Montserrat) which was... Read more

Overall, we were pleased with our accommodations and the experiences that Hector planned. The Iberostar resort was perfect for our family, and my cousin and I loved our windmills tour with our wonderful guide Birgit. Most of the family also enjoyed the catamaran trip and swimming. The Gran Hotel Havana in Barcelona also suited us well, and we loved our tour guide for Girona (Manuel and his driver Wandr) so much that we lobbied to have them for our second tour (of Montserrat) which was amazing. We also loved the sunset boat trip with the guitarist.

One of the two reasons we did not give 5 stars is because our original flight from Mallorca to Barcelona was scheduled without our agreement to leave at 8:30 in the morning which would have been extremely difficult with three small children. When we requested to move the reservation, we received a lot of pushback and almost tried to make arrangements ourselves (since we received no credit for the original reservation). When we did finally get rescheduled at considerable expense, we learned at the airport that my son would be on standby and his 1-year-old son who is a lap child, had a confirmed seat. It took a great deal of effort to get my son on the flight with no help from Espiritu who blamed the airlines and did nothing to help despite having been responsible for the reservation. I don't believe that the fact that we were with three small children was adequately considered.

The second reason is that we did not receive much help in figuring out where to go to watch the eclipse. Most of the suggestions we received were not helpful because the government was closing many of the streets in Mallorca for security reasons, and they were therefore inaccessible. My daughter did a lot of research online to learn this and did find for us the best place possible given where we were staying, but we would have had a difficult time and probably missed it entirely if we had relied on the information we were given.

Hotel Reviews
Gran Hotel Havana
Barcelona

The rooms were very comfortable and attractive and quiet. Most of the staff were helpful and polite. It was good to have room service and the rooftop restaurant available when we did not want to go out, and the included breakfast buffet had lots of good choices.

Iberostar selection Playa de Muro Village
Playa de Muro, Mallorca, Illes Balears

The rooms were clean and comfortable mostly (one had a problem, but the staff moved those of us in that room to a better one). The pools and private beach were perfect and greatly enjoyed, and the breakfast buffet (and other food options) were all amazing. The staff were all helpful and friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Discover Montserrat & Catalan Wine of Penedès Region
Discover Montserrat & Catalan Wine of Penedès Region
Barcelona

Again, our guide Manuel made it extra special. It is also a beautiful and spiritual place. Some of us are not religious but were deeply moved nonetheless.

Quality of Experience
Guides, Drivers and Staff
Transport
From Medieval Girona to the Villages of Costa Brava
From Medieval Girona to the Villages of Costa Brava
Barcelona

Our guide Manuel made this a very enjoyable and memorable experience. And some of our group said that the beach where he took us after Girona was the best one they had ever been to.

Quality of Experience
Guides, Drivers and Staff
Manuel was knowledgeable, warm talkative, fun and great with the chidren.
Transport
The vans were very comfortable.
Mediterranean Sunset Sailing Experience & Live Spanish Guitar Music
Mediterranean Sunset Sailing Experience & Live Spanish Guitar Music
Barcelona

We loved the guitar, and the route was very calm so no one became seasick.

Quality of Experience
Guides, Drivers and Staff
One of us has balance problems and the captain and staff were very helpful in getting on and off the boat.
Transport
It was a beautiful catamaran sailboat. The only thing that would have been better would have been if it actually sailed instead of motoring the whole way, but that did not impair the experience.
Barcelona for Kids: Gaudí’s Sagrada Familia & Park Güell
Barcelona for Kids: Gaudí’s Sagrada Familia & Park Güell
Barcelona

The Sagrada Familia on the inside just blew me away; I did not expect to be so moved and impressed.

Quality of Experience
Guides, Drivers and Staff
She could have been more enthusiastic and warm.
Mallorca by Sea: A Boutique Sailing, Tapas & Snorkeling Experience
Mallorca by Sea: A Boutique Sailing, Tapas & Snorkeling Experience
Spain

The swimming in the Mediterranean was wonderful. The only problem was that two of our group got seasick.

Quality of Experience
Guides, Drivers and Staff
Transport
Windmills & Villages: A Journey Through Mallorca’s Interior
Windmills & Villages: A Journey Through Mallorca’s Interior
Spain

Birgit was so knowledgeable and warm. My cousin and I really enjoyed learning about the history, traditions and current day people of Mallorca from her. She was great!

Quality of Experience
our guide Birgit
Guides, Drivers and Staff
Birgit was outstanding and made the whole experience one I will not forget.
Transport
We were grateful that since only two of us went, Birgit picked us up at our hotel.
Local specialist: Hector Molina
Hector
Hector Molina
Local specialist in Madrid | Replied on Sep 01, 2026
Hello Cathleen, Thank you for taking the time to share your detailed feedback. I’m very glad to hear that you enjoyed the accommodations and that so many of the experiences were highlights of your family trip. I’ll be sure to pass along your kind words to Birgit, Manuel, and Wandr. Regarding the flight to Barcelona, I understand that the early departure was not ideal when traveling with young children. Our team provided the available options to change the flight several days in advance, but... Read more

Hello Cathleen,

Thank you for taking the time to share your detailed feedback. I’m very glad to hear that you enjoyed the accommodations and that so many of the experiences were highlights of your family trip. I’ll be sure to pass along your kind words to Birgit, Manuel, and Wandr.

Regarding the flight to Barcelona, I understand that the early departure was not ideal when traveling with young children. Our team provided the available options to change the flight several days in advance, but the decision to make the change was ultimately made the day before departure. At that point, the airline’s availability was very limited, which unfortunately led to the additional complications at the airport. While I understand the frustration, the standby situation was ultimately an airline decision and, fortunately, everyone was able to travel as planned.

Regarding the eclipse, we did provide recommendations and information ahead of time. Unfortunately, the extensive road and security restrictions in Mallorca made access to several locations much more difficult than expected on the day itself.

It was a pleasure helping you plan your family vacation, and I’m very happy to know that you enjoyed so much of your time in Spain. Thank you again for your feedback, and I wish you and your family all the best.

Warm regards,
Héctor

Great trip itinerary; great local guides with prompt pick ups
Spain | Aug 17 - Aug 25, 2026

Linda
Linda W.
Chicago, IL | Reviewed on Aug 26, 2026
This was another great trip planned by KimKim! Our local guides were all fabulous! They were very knowledgeable and personable as well as prompt. Read more

This was another great trip planned by KimKim! Our local guides were all fabulous! They were very knowledgeable and personable as well as prompt.

Hotel Review
H10 Madison Hotel
Barcelona

The rooftop views, pool and bar were wonderful, although at times, the pool was overrun with small children. The staff was friendly and helpful and the breakfast each morning was delicious. Overall, we really liked the hotel. Our room was comfortable, but we would have liked a quieter location. We were on the 7th floor, right below the pool area. We could hear the movement of tables and chairs as they prepped for the day, although it wasn't too terribly early. The location of the hotel was great!!

Authenticity & Character
Location
Close to the Old City and Cathedral areas
Staff
Evelyn was particularly outstanding.
Cleanliness & Comfort
Activity Reviews
Self-Guided Walk in Barcelona’s Gothic Quarter
Self-Guided Walk in Barcelona’s Gothic Quarter
Barcelona

We used an audio guide from Rick Steves which was very helpful.

Quality of Experience
Private Tapas & Flamenco Experience in Barcelona
Private Tapas & Flamenco Experience in Barcelona
Barcelona

Our guide, Alfredo was excellent. He took us to 2 outstanding tapas restaurants where they had everything ready for us. The Flamenco show was a lot of fun too. It was the perfect length.

Quality of Experience
Food
The tapas that were pre-selected for us were outstanding and the wine was abundant.
Guides, Drivers and Staff
Private Barcelona Picasso Tour with Picasso Museum
Private Barcelona Picasso Tour with Picasso Museum
Barcelona

Our guide, Vitaly was outstanding!! His knowledge and passion for the city and of Picasso made the experience extra special. I highly recommend having guided tours of museums. They can get overwhelming and guides can highlight the most important works and the history behind them. This museum in particular was a wonderful chronology of Picasso's life.

Quality of Experience
Guides, Drivers and Staff
Private Montserrat Sunrise & Brunch
Private Montserrat Sunrise & Brunch
Barcelona

Our pick up was not quite early enough for us photographers. Our guide was quite young and he walked very fast up the steep hill to the sunrise spot. We were slower and just made it to the top as the sun was coming over the mountain. We really had no time to set up our tripods and get a good shot. It turned out that it wasn't a very good sunrise that morning. The tour of the church and Black Madonna was very good and the funicular ride down the mountain was fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Gaudí Experience with La Sagrada Família & Park Güell
Private Gaudí Experience with La Sagrada Família & Park Güell
Barcelona

Our guide, Maria was outstanding!! She was very patient with us as we wanted to take a lot of photos. We loved all of the Gaudi locations we toured. We ended up taking a tour of Casa Batllo on our own later in our trip. It was great to be able to get quick access to the sites too, without having to wait in long queues.

Quality of Experience
Guides, Drivers and Staff
Transport
We had to arrange and pay for the taxis ourselves.
Sailing Trip with Winery Visit & Tasting
Sailing Trip with Winery Visit & Tasting
Barcelona

We really enjoyed the winery visit. We were driven to the winery first, then we sailed back. While this was the opposite to what was originally planned, we really liked the order. We were expecting to be served a brunch at the winery as outlined in our KimKim itinerary, but all we got was pan con tomate (which, by the way, was my favorite tapa in Spain!). It was fine as we did have breakfast at the hotel; it just wasn't what was expected. It rained during our sailing trip (first and really only rain we saw in our 2 weeks in Spain- what are the odds?:(. We still had a lovely time and enjoyed our boat captain and the other 2 couples who were on the boat with us.

Quality of Experience
Guides, Drivers and Staff
Francesca at the winery, Bouquet d'Adella was fabulous! Our boat driver was fun.
Transport
Self-Guided Montjuïc & Tibidabo Walk
Self-Guided Montjuïc & Tibidabo Walk
Barcelona

We really struggled to understand what all there was to see and do on Montjuic and how to get there. I am usually very good at planning these kind of things, but I couldn't figure out how to manage the funicular/cable car option. We ended up taking a taxi up to the castle and then walked to the Art Museum, Magic Fountain and Plaza de Espana from there. While we enjoyed the views near the castle, we decided not to visit the castle. We decided not to go to Tibadabo at all.

Quality of Experience
Local Market Visit & Cooking Class
Local Market Visit & Cooking Class
Barcelona

We loved this experience. There were only 4 of us in the class, so we had a very private experience. The food was amazing!

Quality of Experience
Antonio, the chef was delightful. We got a lot of hands-on experience and the food and wine was abundant.
Food
Everything, especially the paella made with fresh seafood purchased at the market.
Guides, Drivers and Staff
Antonio!
Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Aug 28, 2026

Thank you so much, and it was great to welcome you back! Coming back for another trip means a lot and how much you trust us! 🙌

So glad the guides delivered — knowledgeable, personable, and on time is exactly the standard we hold them to. We'll make sure they hear the kind words. La Sagrada Família is definitely a highlight!

Already looking forward to planning the next one! :)

Poor logistics, great day trips
Spain | Aug 6 - Aug 20, 2026

S
Samy A.
San Jose, CA | Reviewed on Aug 23, 2026

In numerous ways, the logistics and planning for this trip were poor. From considering travel times for our family with young children, to fiascos with booking almost causing us to miss our flight, it did not feel like a smooth trip.

The day trips planned for us were excellent though. The hotels were great too.

Local specialist: Hector Molina
Hector
Hector Molina
Local specialist in Madrid | Replied on Sep 01, 2026
Hello Samy, Thank you for taking the time to write your trip review. I’m especially glad to hear that you found the hotels and activities throughout your trip to be excellent. I plan all trips taking into consideration all travelers, and we also send your travel documents with enough time before you travel in case you want to make any changes to the trip so we can accommodate your preferences. Regarding your comment about the flight, it was unfortunate that the airline overbooked your... Read more

Hello Samy,

Thank you for taking the time to write your trip review. I’m especially glad to hear that you found the hotels and activities throughout your trip to be excellent.

I plan all trips taking into consideration all travelers, and we also send your travel documents with enough time before you travel in case you want to make any changes to the trip so we can accommodate your preferences.

Regarding your comment about the flight, it was unfortunate that the airline overbooked your flight. The moment this was brought to our attention, our support team did everything they could to assist you and provided you with all the available options.

I totally understand that having to deal with an overbooking when traveling with kids is stressful, and we were happy to hear that the airline could finally accommodate all of you on the booked flight and reach Barcelona without any issues.

It was a pleasure helping you plan your family vacation, and I hope all the family left Spain with wonderful memories despite the incident with your flight to Barcelona.

Thank you again for your feedback, and I wish you and your family all the best.
Warm regards,
Héctor

The only reason I'm giving this two stars is ...
Spain | Aug 5 - Aug 16, 2026

Claudia
Claudia d.
San Leandro, CA | Reviewed on Aug 22, 2026
The only reason I'm giving this two stars is because our pickup and transfers were without issue and the hotel properties were fine. The trip was amazing, but no thanks to Kim Kim or the local provider. It was amazing because we spent every evening researching and figuring out what we were going to do the next day. The provider knew we had a rental car but made no provisions to check with every one of our hotels to make sure that they had parking. When we asked them to do that, they checked... Read more

The only reason I'm giving this two stars is because our pickup and transfers were without issue and the hotel properties were fine. The trip was amazing, but no thanks to Kim Kim or the local provider. It was amazing because we spent every evening researching and figuring out what we were going to do the next day. The provider knew we had a rental car but made no provisions to check with every one of our hotels to make sure that they had parking. When we asked them to do that, they checked the hotel for the following evening, and we never heard about that again. We had one day in Zaragoza, which was actually the day most of the locations we wanted to visit were closed, so it would have been nice to have a heads up on that. We landed in Bilbao during a national holiday. Also would have been nice to know about that. We also arrived in San Sebastian during the City Festival. Didn't know about that either.
On one of our wine tasting trips, we were supposed to get transfers to and from. Two days before, the wine trip the company informed us that we were too far away and they couldn't pick us up.
We eventually reached out to Kimkim itself to report some of the issues. We didn't get back anything that was helpful at all and never heard from them again.
Kim Kim has booked a number of trips for us that have all been essentially flawless. This was not one of those trips.

Activity Review
A Basque Country Excursion:  Jaizkibel Hike, Txakoli Winery & Hondarribia
A Basque Country Excursion: Jaizkibel Hike, Txakoli Winery & Hondarribia
San Sebastián

Jaime was amazing sharing with us the local culture and the amazing Basque region.

Quality of Experience
Jaime
Guides, Drivers and Staff
Jaime
Transport
Jaime
Local specialist: Hector Molina
Hector
Hector Molina
Local specialist in Madrid | Replied on Sep 01, 2026
Hello Claudia, Thank you for taking the time to share your feedback. I’m glad to hear that you enjoyed the transfers, hotels, and activities throughout your trip. I understand your comments regarding having to research and figure out what you would be doing each day. At the same time, your travel documents included detailed information to help you make the most of your free time, as well as comprehensive directions and information for traveling from one destination to the next. Our goal was... Read more

Hello Claudia,

Thank you for taking the time to share your feedback. I’m glad to hear that you enjoyed the transfers, hotels, and activities throughout your trip.

I understand your comments regarding having to research and figure out what you would be doing each day. At the same time, your travel documents included detailed information to help you make the most of your free time, as well as comprehensive directions and information for traveling from one destination to the next. Our goal was to give you the flexibility to enjoy your free time at your own pace while still having all the information you needed readily available.

Regarding parking at the hotels, I take note of your comment about having information about where to park at the hotel. I agree that it would be useful to have this information in advance, and we will incorporate it for future travelers.

As for the public holidays and closures, August is an especially popular time for celebrations and local holidays in Spain, which can mean that some places and attractions have adjusted schedules or are closed on certain days. I took these circumstances into consideration and adapted the itinerary as carefully as possible around the dates that were available for your trip.

We take note of this comment to incorporate information about any holiday during the trip.

Finally, regarding the wine experience, unfortunately we were also notified at the very last minute about the change in the pick-up location and we tried to accommodate this change so it would affect you as little as possible by arranging an additional taxi to the new meeting point at no extra cost.

I understand and value your comments regarding the aspects of the trip that could have been improved.

Wishing you all the best,
Héctor

I thought hector did a great job setting up…but…
Spain | Aug 6 - Aug 13, 2026

D
Daniel T.
Ashburn, VA | Reviewed on Aug 22, 2026
I thought hector did a great job setting up stuff. But when I got there I was really disappointed. I expected him to have thought through all the transitions. But when we got there we found that he didn’t consider whether we should book the night before in order to have a place to sleep when we arrived. Clearly we had a misunderstanding about the role of a travel agent. Very disappointing. That said, the locations he chose were great. The hotel where we stayed for the eclipse had a perfect... Read more

I thought hector did a great job setting up stuff. But when I got there I was really disappointed. I expected him to have thought through all the transitions. But when we got there we found that he didn’t consider whether we should book the night before in order to have a place to sleep when we arrived. Clearly we had a misunderstanding about the role of a travel agent. Very disappointing.

That said, the locations he chose were great. The hotel where we stayed for the eclipse had a perfect view of the eclipse from the parking lot. The hotel in Valencia was lovely. The hotel in Madrid was really great and very comfortable. We liked all the tour guides except the racist one (reported already), particularly the one in Burgos. She was amazing.

Hotel Review
Slow Suites Bellas Artes
Madrid

The hotel Slow Suites Bellas Artes in Madrid was great. However, there was an issue with the check-in times being later than our arrival, and we had no place to store our luggage or wait comfortably. It would have been helpful if the agent had proactively offered to book the previous night to accommodate our early arrival. Overall, once we got in, the hotel was very comfortable.

Activity Reviews
An Afternoon in Madrid
An Afternoon in Madrid
Madrid

The walking tour in Lagos was fantastic. The guide was amazing, very welcoming and accommodating. She waited for us when we arrived late and tailored the tour to include entertainment and points of interest for my kids, who are teenagers and usually hard to impress. They really enjoyed it and are still talking about it. She even walked us to our car afterward, which was a very nice touch.

Walking Madrid’s Old Town
Walking Madrid’s Old Town
Madrid

The walking tour in Madrid's Old Town was good, but the guide was a bit odd. He was very informative but included some inappropriate and uncomfortable commentary about immigrants and beggars, which was not advertised and felt out of place. It detracted from the experience, though the tour itself had good information.

Discover Valencia by Tuk Tuk
Discover Valencia by Tuk Tuk
Valencia

The Tuk Tuk tour in Valencia was very nice. It was a fun way to see the city and get around. We appreciated the effort to include some touristy things, and it was a good experience overall.

Local specialist: Hector Molina
Hector
Hector Molina
Local specialist in Madrid | Replied on Sep 01, 2026
Hello Daniel, Thank you for taking the time to share your feedback. First of all, I’m very happy to hear that you enjoyed the different destinations, accommodations, and activities we planned for your trip. As for the check-in upon arrival, I understand that after having a long flight, having to wait to check in to your apartment until the standard check-in time makes the travel day even longer. Since you mentioned during the planning process of your trip that you would take care of booking... Read more

Hello Daniel,

Thank you for taking the time to share your feedback. First of all, I’m very happy to hear that you enjoyed the different destinations, accommodations, and activities we planned for your trip.

As for the check-in upon arrival, I understand that after having a long flight, having to wait to check in to your apartment until the standard check-in time makes the travel day even longer. Since you mentioned during the planning process of your trip that you would take care of booking the previous night, I did not request the reservation of the night before. When you arrived at the apartment, unfortunately, it was not possible to enter the apartment before the check-in time, but I am glad they offered to store your bags until your apartment was ready.

While I understand that this was not the most convenient start to the trip, I’m glad to hear that you enjoyed the rest of your experience and had the opportunity to discover and enjoy Spain.

Thank you again for your feedback, and I wish you all the best.
Warm regards,
Héctor

All the guides were awesome. Very knowledgeab...
Spain | Aug 8 - Aug 15, 2026

D
Damon B.
Ashburn, VA | Reviewed on Aug 22, 2026
All the guides were awesome. Very knowledgeable on the history and food. Really enjoyed the conversations. Read more

All the guides were awesome. Very knowledgeable on the history and food. Really enjoyed the conversations.

Activity Review
Flavors of La Rioja: Hands-On Cooking Experience
Flavors of La Rioja: Hands-On Cooking Experience
Spain

Really enjoyed the chef and his cooking techniques.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Sep 09, 2026

Hi Damon,
Much appreciate your feedback! I’m so happy to hear you enjoyed the guided visits. We hope to welcome you and Diane back for another adventure soon! Best, Raquel

Kimkim is an amazing travel planning company
Spain | Aug 15 - Aug 17, 2026

Mary Anna
Mary Anna M.
Newark, NJ | Reviewed on Aug 18, 2026

Raquel and her several assistants put together the perfect trip to Spain to see the eclipse for 8 travelers. The hotels were nice, in the center of cities, the guides were very knowledgeable, and suggested restaurants and excursions were appreciated.
We enjoyed the next trip to Barcelona for just the two of us as well. I wish we had more days to explore the city. I appreciate the effort Raquel and her team put into finding the best hotels for our budget, and the best experiences to give us a sense of how wonderful Spain is.

Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Sep 09, 2026

Mary Anna, Thank you so much for your wonderful review!🥰 It was a pleasure helping you plan both your eclipse trip with your group and your time in Barcelona.

I’m so happy to hear you enjoyed the hotels, guides, and experiences we selected. Thank you for trusting me and my team to help you discover Spain. We hope to welcome you back for another adventure soon! Best, Raquel

Amazing trip to Barcelona. Our planner Hector...
Spain | Aug 8 - Aug 15, 2026

Alyson
Alyson O.
United Kingdom | Reviewed on Aug 18, 2026
Amazing trip to Barcelona. Our planner Hector did a fabulous job of preparing a wonderful trip for my family when we came to Spain to watch the total eclipse. We stayed in Barcelona at a wonderful hotel (Ohla Barcelona) and loved the city. I and one of my daughters are vegan so we were thrilled to find that Barcelona is a center of vegan cuisine with many restaurants to choose from. Hector was very informative and planned a lot of great activities with great guides which included Tapa bar... Read more

Amazing trip to Barcelona. Our planner Hector did a fabulous job of preparing a wonderful trip for my family when we came to Spain to watch the total eclipse. We stayed in Barcelona at a wonderful hotel (Ohla Barcelona) and loved the city. I and one of my daughters are vegan so we were thrilled to find that Barcelona is a center of vegan cuisine with many restaurants to choose from. Hector was very informative and planned a lot of great activities with great guides which included Tapa bar tour with Boris, tour of old city with Miguel, trip to Montserrat with a winery tour and tasting and a visit to the Black Madonna, our travel to Zaragoza for the eclipse, and finally our kayaking and snorkeling trip with Stepan on the Costa del Sol. We hope to come back to Barcelona again and would definitely use Kimkim again.

Hotel Review
Ohla Barcelona
Barcelona

Beautiful rooms. Great location. Hotel roof pool and bar one of the highlights of our trip!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Barcelona in Bites:   Tapas as Local
Barcelona in Bites: Tapas as Local
Barcelona

This was a great way to start our experience in Barcelona with. Our guide was very informative and he made sure that there were options for the two of our group who are vegan.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Costa Brava Coastal Escape: Kayak, Snorkel & Scenic Walks
Costa Brava Coastal Escape: Kayak, Snorkel & Scenic Walks
Spain

This was one of the highlights of our trip. Our guide Stepan was fantastic and experience itself - kayaking and snorkeling in the Mediterranean was great. The day was beautiful and the water was so warm and clear.

Quality of Experience
Guides, Drivers and Staff
Transport
Discover Montserrat & Catalan Wine of Penedès Region
Discover Montserrat & Catalan Wine of Penedès Region
Barcelona

We enjoyed the very information tour of the winery and the tasting that followed. The topography of this area is amazing and it was an interesting trip to see the Black Madonna.

Quality of Experience
Guides, Drivers and Staff
Transport
Barcelona Highlights: Guided Walk &  Iconic Sagrada Família
Barcelona Highlights: Guided Walk & Iconic Sagrada Família
Spain

Our guide Miguel was fantastic - full of great information about the old city and the Sagrada Família.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hector Molina
Hector
Hector Molina
Local specialist in Madrid | Replied on Aug 19, 2026
Hi Alyson! Thank you so much for your wonderful review! It was truly a pleasure planning your family’s trip to Spain, and I’m so happy to hear that you had such a memorable experience. I’m especially glad that you enjoyed Barcelona, the food scene, and all the different experiences we arranged, from the tapas tour and exploring the Old City to Montserrat and the winery visit, the eclipse in Zaragoza, and your kayaking and snorkeling adventure. It sounds like you made some fantastic memories... Read more

Hi Alyson!

Thank you so much for your wonderful review! It was truly a pleasure planning your family’s trip to Spain, and I’m so happy to hear that you had such a memorable experience.

I’m especially glad that you enjoyed Barcelona, the food scene, and all the different experiences we arranged, from the tapas tour and exploring the Old City to Montserrat and the winery visit, the eclipse in Zaragoza, and your kayaking and snorkeling adventure. It sounds like you made some fantastic memories along the way!

It was also great to know that you and your daughter were able to enjoy Barcelona’s amazing vegan food scene. I’m very happy that the restaurant options worked well for you.

Thank you again for trusting me with such a special family trip. I’d be delighted to help you plan your next visit to Spain!

Warm regards,
Hector

Bea was responsive, easy to communicate with,...
Spain | Jul 26 - Aug 2, 2026

Kari
Kari R.
Chicago, IL | Reviewed on Aug 11, 2026
Bea was responsive, easy to communicate with, attentive to detail, and able to create a trip that met the needs of a wide age span - 11 years to 77 years old! She ensure that our requested activites were included, and she added activites that ended up being some of our very favorite! The pinxtos tour and the cooking class in San Sebastian were both so much fun, and our kids stepped outside of their comfort zones to try unfamiliar foods and flavors. Read more

Bea was responsive, easy to communicate with, attentive to detail, and able to create a trip that met the needs of a wide age span - 11 years to 77 years old! She ensure that our requested activites were included, and she added activites that ended up being some of our very favorite! The pinxtos tour and the cooking class in San Sebastian were both so much fun, and our kids stepped outside of their comfort zones to try unfamiliar foods and flavors.

Hotel Reviews
H10 Art Gallery
Barcelona

Clean, compact rooms, with a delicious breakfast buffet

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vincci Zaragoza Zentro
Zaragoza

Clean, comfortable, and walkable to every thing we wanted to do in Zaragoza. The AC worked beautifully despite the extreme heat (105 degrees fahrenheit).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Zinema7
San Sebastian (Guipuzcoa)

Clean, quiet, comfortable, and with a delicious breakfast buffet. Walkable to nearly everything we wanted to do in San Sebastian.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
French Basque Coast: Biarritz & Saint-Jean-de-Luz
French Basque Coast: Biarritz & Saint-Jean-de-Luz
Spain

The locations were beautiful, but it felt hurried and as if we were in the van for a significant portion of the day.

Quality of Experience
Guides, Drivers and Staff
Transport
Loarre Castle: The Last Medieval Stronghold
Loarre Castle: The Last Medieval Stronghold
Zaragoza

We had enough time to actually explore the castle, and it was beautiful. There were minimal other people visiting at the same time, and we never felt hurried.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Barcelona for Kids: Gaudí’s Sagrada Familia & Park Güell
Barcelona for Kids: Gaudí’s Sagrada Familia & Park Güell
Barcelona

I wish I'd had more time in each location - they were both gorgeous, and I could have spent twice as long in each location!

Quality of Experience
Guides, Drivers and Staff
Transport
A Culinary Tapestry of Pintxos
A Culinary Tapestry of Pintxos
San Sebastián

Diego was knowledgeable and friendly, with a sense of humor and way of engaging kids and adults. He chose pintxos that accommodated more selective eaters, but also pushed us outside of our comfort zones. He accommodated our vegetarian daughter easily, as well.

Quality of Experience
Guides, Drivers and Staff
Transport
From Market to Table: A Basque Cooking Experience
From Market to Table: A Basque Cooking Experience
San Sebastián

Carlos was knowledgable and friendly, with a sense of humor and way of engaging kids and adults. He chose menu items that accommodated more selective eaters, but also pushed us outside of our comfort zones to try local ways of preparing the recipes. He accommodated our vegetarian daughter easily, as well.

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Sep 11, 2026

Hi Kari! What a beautiful photos!!! Thank you so much for your kind words! It was a pleasure planning your family trip, and I’m so happy to hear that everyone enjoyed the experiences, especially the pintxos tour and cooking class! It sounds like you made some great memories together :) Best regards, Bea.

Happy travelers!
Spain | Jul 30 - Aug 8, 2026

Shawna
Shawna O.
Pelham, NH, USA | Reviewed on Aug 10, 2026
We just returned from our 10 day trip to Spain and could not be happier with our experience. The Kim Kim team made planning our trip easy. We worked with Coraima and Summer but members of the team jumped in when needed. The response time to questions/concerns was always quick. When our train was going to be cancelled I sent a message and options for new transportation were offered immediately. Our group loved the tours that were suggested. The tour guides and private chef experiences... Read more

We just returned from our 10 day trip to Spain and could not be happier with our experience. The Kim Kim team made planning our trip easy. We worked with Coraima and Summer but members of the team jumped in when needed. The response time to questions/concerns was always quick. When our train was going to be cancelled I sent a message and options for new transportation were offered immediately.

Our group loved the tours that were suggested. The tour guides and private chef experiences were some of our best memories. If we had planned on our own this is something we would have missed out on.

We are very happy we chose to work with your team.

Mil gracias!!!

Local specialist: Coraima Yañez

Janelle was truly outstanding, helping us to ...
Spain | Jul 25 - Aug 2, 2026

Vanessa
Vanessa D.
Durango, CO | Reviewed on Aug 10, 2026

Janelle was truly outstanding, helping us to put together a trip to Northern Spain with a lot of moving pieces. None of the 5 us had been to that part of the world before, and she made it easy to hit a lot of wonderful highlights. The guides selected were excellent, and each of the hotels and restaurants the team reserved for us was GREAT.

Local specialist: Janelle Norman

Perfect two days in Madrid
Spain | Aug 6 - Aug 8, 2026

Megan
Megan H.
Ashburn, VA | Reviewed on Aug 09, 2026
Julia planned an amazing two days in Madrid for us. Everything was great starting on day one with our airport pick up, followed by a self- guided and self-paced walking tour of La Latina , and ending the day with the super fun Tapas and Tavernas history food tour with Daniel from Devour Tours. On day two we were so fortunate to have the amazing Maria guide us at both The Prado Museum and the Royal Palace . She really made the art come alive for us. It was an amazing experience. We learned so... Read more

Julia planned an amazing two days in Madrid for us. Everything was great starting on day one with our airport pick up, followed by a self- guided and self-paced walking tour of La Latina , and ending the day with the super fun Tapas and Tavernas history food tour with Daniel from Devour Tours. On day two we were so fortunate to have the amazing Maria guide us at both The Prado Museum and the Royal Palace . She really made the art come alive for us. It was an amazing experience. We learned so much and really were able to make the most of our visit. We also had plenty of time for needed siestas and a long visit with friends. We loved staying at the Pestana Collection Plaza Mayor — a cool hotel with a perfect central location. We will definitely return to Madrid!

Hotel Review
Pestana Collection Plaza Mayor
Madrid

Great central location. We were a 20-minute walk or less from everywhere we wanted to go. The staff was wonderful. The room was cool. Delicious breakfast. A lovely calm oasis in the city.

Authenticity & Character
Near rooms, lovely decor, great staff, nice breakfast
Location
Central to everywhere we wanted to visit. Very walkable
Staff
Couldn’t be nicer or more helpful
Cleanliness & Comfort
Daily run cleaning and turn down service with a chocolate treat included!
Activity Reviews
Evening Tapas, Taverns & History Walk
Evening Tapas, Taverns & History Walk
Madrid

Wow! What a fantastic experience. Daniel was so fun and informative and entertaining. I learned a lot, ate wonderful food, and throughly enjoyed every minute of this experience.

Quality of Experience
The walking, the food, the stories, the company. It was a terrific evening!
Food
Loved the cod, the cheese, the vermouth, the Spanish omelet, the shishito peppers....
Guides, Drivers and Staff
Daniel was a 5-star guide!
Royal Palace Visit
Royal Palace Visit
Madrid

We were thrilled to find we had the same amazing guide, Maria, from our Prado tour. She is so knowledgeable and personable. It made for a delightful tour. The palace is beautiful and fascinating to tour. I am d=so glad we did this.

Quality of Experience
The palace is opulent and enormous. Definitely happy to have had an interpretive guide.
Guides, Drivers and Staff
Maria is the best!
Self-Guided El Centro Walk
Self-Guided El Centro Walk
Madrid

This was a great activity for our first day. It got us into diverse neighborhoods of the city, with special stops alongtheu way. We loved Churreria Santa Ana. We enjoyed popping into Ramirez and also found it worthwhile to lok around in Parroquia de San Millan y San Cayetano. We enjoyed all of the amazing street art, particularly in La Latina. And the Real Basilica de San Francisco el Grande was a highlight. We made it as far as the really cool Viaducto de Segovia, but at that point headed back to our hotel for a rest.

Quality of Experience
Self-paced exploration with guidance.
Short Prado Museum Visit with Skip-the-Line Ticket
Short Prado Museum Visit with Skip-the-Line Ticket
Madrid

The guided tour was amazing. Maria knew so much and we experienced the art in ways I never have. I would do this again!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Julia Reed
Julia
Julia Reed
Local specialist in kimkim HQ | Replied on Sep 02, 2026
Hi Megan and Andy, Thank you so much for your kind words and feedback! I’m so happy to hear how much you enjoyed Madrid and especially that you had such a great experience with our guides, Daniel and Maria. Madrid is such a cool city, and I’m glad you were able to explore it for a few days while still having time for a siesta and seeing friends! 💛 Safe travels through Extremadura and Portugal! It was such a pleasure meeting you and working with you. Your feedback means a lot to my team and... Read more

Hi Megan and Andy,

Thank you so much for your kind words and feedback! I’m so happy to hear how much you enjoyed Madrid and especially that you had such a great experience with our guides, Daniel and Maria. Madrid is such a cool city, and I’m glad you were able to explore it for a few days while still having time for a siesta and seeing friends! 💛

Safe travels through Extremadura and Portugal! It was such a pleasure meeting you and working with you. Your feedback means a lot to my team and me, and thank you again for trusting me to help plan the first few days of your amazing Spain-Portugal trip! 🌍

All the best,
Julia

Overall trip was incredible!Everything that ...
Spain | Jul 16 - Jul 28, 2026

Emmanuelle
Emmanuelle S.
Canada | Reviewed on Aug 05, 2026

Overall trip was incredible!
Everything that kimkim helped me with was wonderful. The only this is the shuttle from airport. They give you 1hr to show up but we all know that unboarding a big plane and going thru all the checks is at least 1.5hrs. So our private shuttle left the airport. I’m not sure how much money that was wasted on us but I was kinda sad about that part.
Thanks for all the help!!

Local specialist: Janelle Norman

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