Kimkim Trip Reviews for Spain

Overall we had an absolutely wonderful 10-day trip to the Basque region of Spain. This was our first time working with kimkim, and I was very impressed with the service. Our trip specialist, Coraima, was terrific - highly responsive, accessible, and very helpful in planning the type of trip and experiences that we wanted. She then " handed it off" to the logistics scheduler, Chinh, who was also very communicative and helpful. We planned multiple activities and excursions, and the guides were all excellent. The hotels were just what we wanted - not overly fancy or expensive, but quite comfortable and well situated. Also, the kimkim app was very helpful and user-friendly. Were there any hiccups? Yes, but quite minor: (1) a self-guided walking tour one day in Logrono (La Rioja) was a bit of a bust because it was a Sunday and everything was closed, (2) the e-bicycle wine tour that we took was gorgeous and really fun, but the planning could have been better - it was much longer than expected (by 3-4 hours!) and we got lost several times (but found our way eventually!). Lastly, our transfer back to the airport at the end of the trip was cancelled at the last minute by the ride company. This was definitely NOT kimkim's fault, and in fact kimkim was easy to contact and made this right extremely quickly - so their emergency service really does work. Again, we had a fantastic trip and I would definitely use kimkim again for a future vacation.

Hotel Reviews

Hotel Arrizul Catedral

San Sebastián

Very nice hotel - clean and comfortable. Located about a 15 minute walk from old town, and quite close to La Concha beach. Staff were friendly and helpful. Nice place to stay in San Sebastien, and a bit away from the crowds.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Finca de Los Arandinos

Entrena

The location is beautiful - the view from our room of the wine region was stunning. However, be aware that it is not in town - a taxi to Logrono is about 20 minutes and about 25 euros each way. The rooms are odd - modular and modernistic, but clean and comfortable. They have a nice spa, the breakfast was very good (made-to-order eggs, and a buffet of cold items), and the one dinner we had there was very good. A nice choice if you would rather be in a more isolated location.

Authenticity & Character

Location

Staff

The front desk staff were very helpful!

Cleanliness & Comfort

Hesperia Bilbao

Bilbao

Comfortable rooms, very well-located (easy walking distance to the Guggenheim, but also to the downtown pintxo bars and right by the funicular). Very nice place to stay.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private French Basque Coast & Biarritz Day Trip

San Sebastián

A wonderful trip for the day to the French Basque region. We saw Biarritz, Bayonne, and Saint Jean de Luz. Had a wonderful lunch in Bayonne, and did some shopping in Saint Jean de Luz. Very enjoyable day, and an opportunity to briefly experience the French side.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Self-Guided Beach Day

San Sebastián

Great to have a free day in San Sebastien. Plenty to see and do. We didn't spend the day at the beaches, but did end up walking along 2 out of 3 local beaches. We also did a really nice walk up to the Christ statue, with some beautiful views of the city. We also saw some of the cathedrals, and had lunch in old town. Nice day.

Quality of Experience

Private Pamplona & Basque Countryside Escape: Bulls and Hemingway Stories

San Sebastián

Wonderful, fun day! The guide was outstanding. Interesting to experience and learn about the running of the bulls, outside of the season.

Quality of Experience

Guides, Drivers and Staff

Transport

Camino de Santiago Hike to San Pedro

San Sebastián

Great hike! Our guide was excellent. If you want to get outdoors and get some exercise, and want to experience a very small portion of the Camino, this was a great way to go!

Quality of Experience

Guides, Drivers and Staff

Pintxos & Wine Walk

San Sebastián

Another great pintxo experience, this time in San Sebastien. Our guide also included jamon tasting (which was great!) AND dessert. Fun evening.

Quality of Experience

Guides, Drivers and Staff

Self-Guided Half-Day E-Bike Ride with Winery Tastings

Spain

This trip was a great idea, and overall really fun and a great way to go wine-tasting in the region. It was extremely hot the day we went (which of course is not kimkim's fault!). However, the trip turned out to be MUCH longer than we thought or had planned for, which got difficult at the end. We're still very glad we did it - the landscape is gorgeous and the winery visits were wonderful!

Quality of Experience

Guides, Drivers and Staff

Self-Guided Logroño Walk

Spain

Didn't work out so well, because literally everything on this walk was closed. However, later in the evening, we did have a really fun pintxo tour of Calle Laurel in Logrono!

Quality of Experience

Everything was closed.

Txakoli Wine Excursion

Bilbao

This was great, and probably a bit more unusual of an excursion. Very enjoyable.

Quality of Experience

Guides, Drivers and Staff

Transport

Self-Guided Old Town Walk

Bilbao

We appreciated having free time to wander around Bilbao.

Quality of Experience

Market was closed.

Guggenheim Visit with a Private Guide

Bilbao

1 -hour private tour of the Guggenheim. Guide was from the museum. Terrific overview and information. Afterwards, we had as much time as we wanted to wander around.

Quality of Experience

Guides, Drivers and Staff

Pintxos & Wine Tasting Walk

Bilbao

Excellent - great intro to Pintxos!

Quality of Experience

Guides, Drivers and Staff

Prewitt trip to Spain ...
Great local guides!
Easy transfers from place to place and very organized!
As a busy family we love to travel and are very capable of planning our own trips but did not have time to pull this one off. Kimkim exceeded our expectations and took the pressure off so we could enjoy our trip and not worry about leaving something out. They communicated very well and adjusted our itinerary to fit our needs! I’ve recommended them to my family and friends with great enthusiasm .

Hotel Reviews

Dear Hotel Madrid

Madrid

This was a different hotel - guests were a lower class of people as compared to Granada, Seville hotels. Breakfast not as nice. Lobby and common areas not great. Weird smells. The rooms had poorer furniture. At best 3 star. Would have declined this hotel had we known the gap.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel NH Collection Granada Victoria

Granada

The breakfast was beautiful. There was no pool which would have been nice. The coffee maker was hard to make work. Great location. Room was beautiful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Casa Romana Hotel Boutique

Sevilla

Nice lobby, nice staff, great breakfast, nice pool area. great location

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

An Excursion to Toledo by Train, Guided Walk

Madrid

guide was outstanding. use him again.

Quality of Experience

Guides, Drivers and Staff

Transport

Inside the Prado: A Private Experience

Madrid

The guide with an art history degree was tremendous!! use her again.

Quality of Experience

Guides, Drivers and Staff

Walking Madrid’s Old Town

Madrid

Geza was outstanding!! Use him again.

Quality of Experience

Guides, Drivers and Staff

Tapas & Tradition: A Madrileño Evening

Madrid

Good guide - fun evening - my boys liked it. Good guy.

Food

Guides, Drivers and Staff

Discover Granada’s Iconic Alhambra & Generalife Gardens

Spain

The tour guide was really GREAT. Again, very capable. Use him again.

Quality of Experience

Guides, Drivers and Staff

A Night of Flamenco in a Sacromonte Cave

Granada

FUN

Quality of Experience

Córdoba Revealed: From Mezquita to the Jewish Quarter

Spain

Guide in the AM walked into a lot of courtyards and stores. That was not too obnoxious just discovering the city's character.

Quality of Experience

Guides, Drivers and Staff

Transport

Monumental Seville on Foot & Visit Real Alcázar

Seville

Guide was good. Can't recall her name. Tough seeing the cathedral on the Feast day of the Patron Saint but we saw the body of the 874 year old king - so that was a treat.

Quality of Experience

Guides, Drivers and Staff

Adam was fantastic to work with in developing our itinerary, and Adam was in contact throughout the trip to ensure we were supported. The trip was spectacularly memorable. Such a great balance of planned and free time that we were hoping for. This is the second time we’ve used kimkim, and we will use them again!

Hotel Reviews

Las Casas de la Judería

Seville

The hotel was in a great location.

Authenticity & Character

A bit awkward to get around. The piano bar player didn’t seem to play that much. The pool was handy on a very hot day.

Location

Great location for walking to the heart of Sevilla.

Staff

The staff were very attentive.

Cleanliness & Comfort

The rooms were graciously sized.

Hotel Alhambra Palace

Granada

The grand dame hotel of Granada!

Authenticity & Character

Location

Perfect to walk the park and to get to Alhambra.

Staff

Super friendly

Cleanliness & Comfort

CoolRooms Palacio de Atocha

Madrid

Loved this hotel! I wish we were staying longer.

Authenticity & Character

Beautiful room and rear courtyard with dining.

Location

Easy to watch places.

Staff

Super friendly.

Cleanliness & Comfort

Excellent cleanliness

Activity Reviews

Private La Alpujarra Villages Day Trip

Granada

Fascinating history of this region! Loved this day trip.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Alhambra & Generalife Gardens with a Historian

Granada

Quality of Experience

Guides, Drivers and Staff

Private Cádiz & Jerez Day Trip with Sherry Tasting

Seville

This was an awesome tour of Bodega Lustau! So delicious and informative.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Visit to Seville's Cathedral & Alcázar

Seville

Quality of Experience

Guides, Drivers and Staff

Private Flamenco, City & Tapas Experience

Seville

Great history of Flamenco and an awesome show.

Quality of Experience

Guides, Drivers and Staff

Historic Landmarks Walk

Seville

Quality of Experience

Guides, Drivers and Staff

My KimKim team in Spain — Alfonso & Uhaina — could not have been better. Immediately responsive to any and every question or need that I had. I was ill in Sevilla for several days. They coordinated with my hotel staff to ensure I had all the care and attention I needed. Being sick in a foreign land is uncomfortable to say the least. The help and reassurance they provided was invaluable. When my plans changed because of the illness, they rearranged everything with professionalism and kindness. I cannot recommend KimKim more highly. I will use KimKim for every trip f rom now on.

Everything about this trip was thoughtfully and carefully planned and curated, giving us a unique and private feel to our experience in Spain. Adam was thorough in getting to know us, what we were interested in, and checked on us again right before our departure, which was so helpful! Chinh was also a great part of the booking process and responded right away with a refund when our train tickets were invalid.

Each accommodation was perfectly selected, unique and upscale. Most importantly located perfectly for all of our exploring by foot in each of the three locations.

Activities: the Palma food tour was fantastic, Juan was a wonderful guide and we had the best afternoon with him tasting our way through the town.

We absolutely loved the uniqueness of the wine/food tour in Valencia. Martha was such an incredible guide and host. We learned so much and loved the opportunity to try the delicious local tapas paired withe fabulous local wines. A small and very unique evening in a beautiful event space.

Our private tour in Seville with Juanmil was very special. He is such an intelligent historian and I felt special having a private tour with no crowds. I learned so much from him!

Kim Kim, we will be back- top to bottom you did it again. What a great and seamless adventure we had!! Thank you so much!

Hotel Reviews

Hotel Gravina 51

Sevilla

This was our favorite hotel- Wow was it beautifully appointed and special

Authenticity & Character

Location

Staff

The staff were extremely attentive and helpful

Cleanliness & Comfort

Hotel Marqués House

Valencia

We loved the location of this fun and unique hotel!

Authenticity & Character

Location

Walkable to all of the top sights

Staff

Helpful and attentive

Cleanliness & Comfort

Meliá Calviá Beach

Calvià

Beautifully located, well appointed

Authenticity & Character

Location

A wonderful beachside location not far from Palma

Staff

Cleanliness & Comfort

Activity Reviews

Private Visit to Seville's Cathedral & Alcázar

Seville

Juanmil was an amazingly informative historian and guide. We loved this private experience, it felt very individualized and crowd free. A Kim Kim gem for sure. And in our case, because of our wonderful guide!

Quality of Experience

Guides, Drivers and Staff

The personalized approach and kindness of Juanmil and his knowledge

Transport

We walked

Flamenco Show & Museum Visit

Seville

This was a bit stuffy and crowded and not exceptional

Quality of Experience

Guides, Drivers and Staff

Crowd control, AC

Transport

We walked

Old Town Walk with Wine & Tapas Experience

Valencia

Martha was an incredible guide and host. We learned so much from her and the tapas were in such a beautiful event space. The group size was special and it really was a unique and one of a kind event, thanks to the delicious wine and food, and mostly to Martha!

Quality of Experience

Food

All of it! The gazpacho and sopressado were amazing!

Guides, Drivers and Staff

Transport

Walking tours are the way to go!

Mallorca Catamaran & Snorkeling Trip

Mallorca

Helmut was an amazing captain, we loved the size and relaxed format of this trip. The tapas and information provided by the deck hand (I wish I remembered her name) were some of the best bites of food we had in Spain!!

Quality of Experience

Guides, Drivers and Staff

Transport

Palma de Mallorca Food tour

Mallorca

Juan was an incredible guide. We had so much fun with him tasting our way through the streets of Palma! We loved the small group and the personalized nature.

Quality of Experience

Small group size, personality of guide

Food

Guides, Drivers and Staff

Transport

We had the absolute best time on our trip to Spain! Alba was wonderful and we were so happy to meet her. Our 3rd destination in Spain to Alquezar was a very special experience we will never forget. Casa Alodia was a perfect place to stay with such a lovely terrace/balcony and fantastic breakfast prepared by our hostess. Our tour guide was lovely and we enjoyed the winery tour and scenic mountain drive along with the medieval villages we visited. We began and ended our trip to Spain in Barcelona and Alba made sure we had transportation and fabulous tour guides for La Sagrada Família and all the Gaudi sites. Our hotel Gran Havana was very good. The rooftop pool and bar with tapas was very nice and we loved the friendly staff. Our tour guide to Montserrat was also wonderful and so very informative and fun! We visited the museum at Montserrat on his recommendation and enjoyed it very much. Absolute wonderful tour guide! Our next stop from Barcelona was the beautiful city of Begur located along the Costa Brava. The scenery was spectacular and our view from our hotel was magnificent. We had another exceptional tour guide from our hotel Parador de Aguiablava who took us to Cadaques and we learned so much about the history of Salvador Dali. The Dalí museum was fun and made extra special thanks to our private tour guide and all his knowledge. Since my husband and I are “older travelers” we very much appreciated the extra care from the private transport and guides so we could walk as much or as little as we felt like. A huge thank you to my exceptional travel agent Alba for everything that helped to make our journey exceptional. ❤️❤️❤️❤️. This is the second trip to Spain with Albas assistance and we had the absolute very best time!! I recommend Alba to anyone I meet that wants to visit Spain

Hotel Reviews

Casa Alodia Alquézar

Alquezar

Fantastic view and wonderful breakfast with tea, coffee, fresh juices, fresh fruits, meats and cheeses as well as croissants, toast and jam. Very nice! The medieval village was exceptionally charming and we loved it here.⭐️⭐️⭐️⭐️⭐️❤️❤️

Authenticity & Character

Loved it

Location

We had a terrace with an incredible view of this lovely medieval city

Staff

Wonderful

Cleanliness & Comfort

Comfortable bed, very clean and lovely ❤️

Parador de Aiguablava

Begur

Spectacular view. Lovely beach a short walk away.

Authenticity & Character

Spa services and restaurant were good

Location

Spectacular views of the Mediterranean

Staff

Sign for the slippery floor in the shower is needed

Cleanliness & Comfort

Clean and comfortable

Gran Hotel Havana

Barcelona

Rooftop pool with bar and tapas was very nice. We enjoyed the pool, sauna and the friendly staff. Our room and bed were comfortable and very nice central location.

Authenticity & Character

Rooftop pool with bar and tapas

Location

Central location and very nice area to walk to sites

Staff

Friendly

Cleanliness & Comfort

Comfortable and clean room

Activity Review

El Grillo y la Luna - Special Private Visit to PDO Somontano Wine Cellar

Spain

Our tour guide was lovely and we had a lot of fun and enjoyed the conversation and the wine.

Quality of Experience

Staff and tour guide were lovely

Guides, Drivers and Staff

Fantastic guide

Transport

Exceptional and kind guide

We had the absolute best time on our amazing trip to Spain! Alba was wonderful and we were so happy to meet her. The trip to Alquezar was a very special experience we will never forget. Casa Alodia was perfect place to stay with such a lovely balcony and fantastic breakfast prepared by our hostess. Our tour guide was lovely and we enjoyed the winery tour and scenic mountain drive along with the medieval villages we visited. We began and ended our trip to Spain in Barcelona and Alba made sure we had transportation and fabulous tour guides for La Sagrada Família and all the Gaudi sites. Our hotel Gran Havana was very good. The rooftop pool and bar with tapas was very nice and we enjoyed it. Our tour guide to Montserrat was also wonderful and so very informative and fun! We visited the museum at Montserrat on his recommendation and enjoyed it very much. Absolute wonderful tour guide! Our next stop from Barcelona was the beautiful city of Begur located along the Costa Brava. The scenery was spectacular and our view from our hotel was magnificent. We had another exceptional tour guide from our hotel Parador de Aguiablava who took us to Cadaques and we learned so much about the history of Salvador Dali. The Dalí museum was fun and made extra special thanks to our private tour guide and all his knowledge. Since my husband and I are “older travelers” we very much appreciated the extra care from the private transport and guides so we could walk as much or as little as we felt like. A huge thank you to my exceptional travel agent Alba for everything that helped to make our journey exceptional. ❤️❤️❤️❤️. This is the second trip to Spain with Albas assistance and we had the absolute very best time!!

We really loved our trip to Spain and using kimkim to plan it. My sister and I took my daughter and her boyfriend to Spain for their college graduation present. We went to Barcelona, Sevilla, Granada, Ibiza, and Madrid. We had definite ideas about where we wanted to go, what we wanted to do, and what hotels to stay at and I considered just planning the trip myself. I'm very glad we used kimkim instead. It took a lot of stress off us since they booked all the hotels, trains, and inter-country plane trips. Coraima listened to my ideas and let me book some things they did not have on their recommendation list, such as the hotel in Ibiza (my daughter really wanted to stay at a hotel on bossa beach with a night club). The kimkim app we got on our phones was very helpful, with our daily itineraries and links to all of our tickets. Our favorite parts of our trip were the food tours! We especially loved the food tour of the gothic quarter in Barcelona and the Tapas and Flamenco tour in Sevilla. When we did have hiccups in our trip (a driver who never showed up, and a flight delay that caused us to almost miss a connecting flight and missing luggage for one night), Chinh, our local specialist helped us through that and even gave us some refunds. We would definitely use kimkim again.

I did not interact much with Adam because the venue was not very child friendly, and I had to rush ahead all the exhibitions to get to the zone where its permitted to feed a crying baby and let a toddler run around.
Adam seemed to rush us a bit and did not communicate the ticket timeline until we asked him to please wait for everyone.
The venues claims to be kid friendly and accessible but i had to wait 10 minutes for an elevator, which involved waiting for a guard to escort me through a restricted area on both ends.

Amanda Sanchez of Runner Bean Tours Barcelona stood out as an excellent guide on day 2. She took us to Casa Mila, La Sagrada, and Park Güell.

When comparing this Spain trip organized by KimKim to my last one to Spain a few years ago, the latter was better. In quite a few ways, I am unsure if it was because I had more days and destinations in Spain.
This time, there were gaps in the schedule. I added more activities from TripAdvisor. I am somewhat disappointed that I was not advised to book a different activity, rather than duplicating what I specifically asked for. It is okay, not earth-shattering. I don't like to spend time answering your question as to what happened.
In short, I do not want to spend more time writing about what happened.

Hotel Review

Hotel Villa Emilia

Barcelona

Very nice in all aspects. I like the size of the room, and the layout is super user-friendly. I like the minimalist decoration. I wish there were charging stations for USBC and USB. I wish there were wall plugs that were easily reachable. I wish the bedsheets felt more inviting and smooth.

Authenticity & Character

Quaint hotel, untainted Barcelona

Location

Easy to get to places, very nice neighbourhood

Staff

Very friendly and helpful

Cleanliness & Comfort

The cleaning staff is excellent. I wish the sheets had a nicer feel to them.

Activity Reviews

Private Barcelona Picasso Tour with Picasso Museum

Barcelona

The museum is great, but there is not enough time to go through. Our guide assumed we wanted to walk the streets to see the exteriors of other museums in the area, eating places, etc. Our guide was too eager to spend time and pay attention to the beginning of the tour at the Picasso museum; as a result, we had to rush through the last part. Better time management is needed.

Quality of Experience

Guides, Drivers and Staff

See above

Transport

The instructions on where to meet are unclear. We ended up running around searching for the guide.

Private Gothic Quarter Walk

Barcelona

Quality of Experience

Guides, Drivers and Staff

Transport

To have stops in between

Private Gaudí Experience with La Sagrada Família & Park Güell

Barcelona

Quality of Experience

Guides, Drivers and Staff

A week back home, I can still feel the magic of Barcelona. It was a short but magnificent trip, thanks largely to the arrangements by the Kimkim team. The Hotel Villa Emilia was comfortable and conveniently-located. The 3 guided tours were very good, with special mention going to the ‘Gaudi experience’ with the wonderful guide Amanda Sanchez. We were able to book activities to fill all the free afternoons and evenings. An idea for future consideration: it may be helpful if your team can provide ideas for activities outside of the guided tours.

Beyond our wildest dreams in covering all aspects of our trip that we spent much time planning before coming to Kim Kim. Raquel and her team made it even better! Each place we stayed along the Northern Coast from Spain (Vigo to Barcelona) was spectacular in both location and views. The attention to all details and rapid replies to questions from us by Raquel and her team were exemplary. The suggested stops in between cities were mostly unknown treasures even to locals of Spain! The guides chosen were all knowledgeable and fun. We will continue to use Kim Kim for all of our travels going forward. This was a third trip through Kim Kim and it’s been a perfect experience every time in every country!!! Thank you Kim Kim, Raquel and Team❣️😎😄

We had a fantastic trip to Spain visiting Madrid, Segovia, Seville, Cadiz and Vejer de la Frontera. Having local guides is a great way to learn history and they share recommendations for dining. We especially liked Maria in Madrid and both Maria and Lola in Seville. We enjoyed the Flamenco show and tapas tour as well as the tour of the cathedral and royal palace. The private transportation was comfortable and always timely. Jesus and Pedro Lozano were professional and enjoyable to travel with.

Janelle was easy to work with and helped us put together a trip that worked for us. She is very knowledgeable of the area and offered great suggestions. We loved the boutique hotels and dining recommendations provided.

Hotel Reviews

Radisson RED Madrid

Madrid

Hotel was clean Standard room. Just not our preference. Staff was very friendly and helpful.

Authenticity & Character

Location

Very busy part of the city. Just not our preference.

Staff

Cleanliness & Comfort

Unusual decor

La Casa del Califa

Vejer de la Frontera, Cádiz

Beautiful hotel. A bit noisy late night due to restaurant diners.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Parador de Cádiz

Cádiz

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Casa Romana Hotel Boutique

Sevilla

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Room Mate Alba

Madrid

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Monumental Seville on Foot & Visit Real Alcázar

Seville

Quality of Experience

Guides, Drivers and Staff

Lola was a great guide. Offered a lot of information at a nice pace.

Seville Flamenco Experience & Tapas

Seville

Great to see the show. The tapas tour introduced us to food we would not have known to try. Maria was a fantastic guide!

Quality of Experience

Food

Guides, Drivers and Staff

Segovia Highlights Day Excursion: a Fairy Tale Getaway

Madrid

Definitely worth the trip. Beautiful city and nice train ride from Madrid.

Quality of Experience

Guides, Drivers and Staff

Transport

Train was easy to navigate and comfortable

Walking Madrid’s Old Town

Madrid

Quality of Experience

Guides, Drivers and Staff

Dalia put together an incredibe and tailored tour for me and my family. Both my Dad and I are huge military history buffs and Dalia managed to find some amazing tour guides that could walk the Battlefields with us and give us so much incredible history. Special shout out to Raul of El Primar Edecan, he was an AMAZING guide! We had him for the tours at Somosierra and Salamanca and they were the highlights of the trip!

Activity Reviews

Transfer from {{start_location}} to {{end_location}} with Somosierra day trip

Spain

I would give this one 6 stars if I could. Walking the road where the legendary Polish charge occured was awe inspiring! Raul, our guide was incredible. Honestly my absolute favorite tour in Spain.

Quality of Experience

Guides, Drivers and Staff

I cannot give enough props to Raul!

Transport

Salamanca Historic City & Battlefield Day Trip with Private Guide

Madrid

Quality of Experience

Raul was top notch. Incredibly knowledgeable and an amazing story teller. Made the history come to life!!!

Guides, Drivers and Staff

Transport

Overall, the trip was AMAZING! Hector was great. Only misstep was the guide in Madrid. I total loser who didn't really seem interested in walking us around.

Our trip to Spain and Portugal was amazing. Kimkim did a fantastic job planning everything. Making sure that we had drivers to take us and pick us up at the key transportation hubs, and provided wonderful guides for the various tours that we took. We had a wonderful guide in Barcelona for the tour of Park Guell and the Sagria de Familia Basilica. Those are not to be missed if you visit Barcelona. We also did a Tapas food tour with Joseph who was funny, knowledgeable and took us to 3 excellent places for traditional Spanish Tapas. We stayed at Hotel Villa Emila which was a nice hotel in a nice part of Barcelona where we could walk to a number of places. After 2 days in Barcelona we took a train to Madrid on a nice coach and stayed at Hotel Regina. The next day we took a tour of the Prada Art Museum which was amazing. Later that afternoon we had a private tour of the Royal Palace with Carlos who was super knowledgeable and just a fun guide to have. The next day we attended a Flamenco show which was amazing. There as a slight mixup with the location, but Summer from Kimkim got back to me quickly to confirm the new location. After 2.5 days in Madrid, we flew to Lisbon which turned out to be our favorite place. Our first 1/2 day there we did some shopping and sight-seeing on our own. The second day we went on a walking tour with Rui who was super cool and very knowledgeable about the history of Lisbon and Portugal in general. He took us to the oldest operating bookstore in the world as well as other highlights of the city. Later that afternoon we went on a Portuguese food tour with Dani who had very close ties to the areas we went to as she grew up in Lisbon and was so passionate about the place and her heritage. The next day we had a private tour with Luis to Pena Place and Sintra. Luis was an excellent guide and the skip the line tickets was the only way to go as the lines for this tour were incredibly long and it was a hot day. I could go on and on, but Kimkim did an excellent job in planning excellent tours with great guides and virtually no issues. I highly recommend them.

Hotel Review

Lisboa Pessoa Hotel

Lisbon

The Lisboa Pessoa Hotel had a fantastic location in Lisbon, making it easy to explore the city. The rooms were smaller than what we're used to in the States, but this is common in Europe. The hotel was nice overall, and the breakfast was one of the highlights of our stay.

Activity Reviews

Park Güell & La Sagrada Família Experience

Barcelona

The Park Güell and La Sagrada Família Experience was truly amazing. These iconic sites in Barcelona were almost overwhelming in their beauty and significance. The guide was very knowledgeable and passionate about sharing the history and importance of each place. It was a standout moment for me on this trip.

Flamenco & Tapas Night

Madrid

We had a minor hiccup with the Flamenco & Tapas Night as there was some confusion about the correct address for the show location. Luckily, Summer was able to confirm the correct location promptly, so it worked out in the end. The show was enjoyable once we sorted the initial confusion.

Private Pena Palace & Sintra Village Half-Day Trip

Lisbon

The Private Pena Palace & Sintra Village Half-Day Trip was fantastic, particularly because of the skip-the-line tickets. They allowed us to see so much more without getting bogged down by the incredibly long queues. It was definitely worth it and made our experience at Pena Palace much more enjoyable.

Janelle thank you. Thank your team too!
Our trip throughout Madrid, Porto and Northern Spain was better than we could have imagined.

Every hotel was amazing. The meals and restaurantrecommendations were spot on. Add in the unique private experiences (fun sidecar) and small tours, and all of that adds up to a very special trip.

Janelle and her Team went above and beyond in a multitude of ways. Here is just one example:
Day one I left/lost my glasses 🤓 n my inbound flight. They immediately reached out to the airline, our driver and the airport to initiate a search. They followed up a number of times-alas they were truly lost. BUT they also located an optometrist that could have glasses made, onsite, within an hour. Plus they made the appointment and sent me directions.

We would not have seen or done so many things. We were prepared for every day and knew what awaited us even if we ventured just outside of our hotel!we rented a car and flew to a destination and also had a few private drivers! When WE drove we received ideas where to stop along the way. It really was about the journey AND the destination!

Their app was so cool! No maps or books or notepads. Everything was right in our phones. And more.

I did not know what to see or where to stop and stay at all. Initially Janell asked lots of questions and learned about us first. Then we talked about general destinations and such. She created an itinerary we could see and understand. The hotel website and photos were there. We made a couple of adjustments and damn-she created a plan and trip
I had been struggling with for months

Every question we had was answered quickly and I have now learned a truth: using a travel Agent like Janelle made planning for the trip almost as easy and enjoyable as the trip itself.

We spent 7 days in Madrid and we could have stayed another 7 days. Julie and her team curated an incredible experience for my family. From the beginning, Julie listened and asked lots of questions about what we wanted from our trip. She then put together a detailed itinerary that hit all of our wants. From our perfectly situated hotel, to off the beaten path walking tours, amazing day trips, all while still getting in all the “must do” sights, Julie made our trip unforgettable. The best part was we were not over scheduled. We were able to enjoy time on our own to explore the city. We meet so many wonderful people on our tours and all of the tour operators were top notch. We are so happy to have had the opportunity to work with Julie and her team at KimKim. We can’t wait to book our next trip. Hasta luego.

Hotel Review

Hotel Regina

Madrid

Perfect location. Staff was amazing. Hotel is so clean. We loved our room, nice sitting area to spread out and relax after walking all day. Hotel has a nice rooftop lounge that is a little oasis. No bar, just shaded lounges and conversation areas and a water feature to just get a little peace and quiet.

Authenticity & Character

Very clean, modern design,

Location

City center near Puerta del Sol. Walking distance to all Madrid sites.

Staff

Staff were nice, helpful and patient with our Spanish.

Cleanliness & Comfort

So clean. It was impressive how clean it was.

Activity Reviews

Royal Palace Visit

Madrid

Great tour of this incredible palace.

Quality of Experience

Guides, Drivers and Staff

Transport

Day Trip to Toledo Cathedral Visit, History Walk and Self-Guided Experience by Train

Madrid

We took the high speed rail to Toledo. This is a must do. Don’t skip this tour. We learned so much. I would have liked more time on our own to explore the city itself after the guided tour finished. Pictures don’t do it justice.

Quality of Experience

Guides, Drivers and Staff

Transport

Paella Cooking Class with Market Visit

Madrid

This was one of the best cooking classes we have ever taken. Loved this class! Chef was enthusiastic and so funny. Tour of the local markets was fantastic. Highly recommend this class.

Quality of Experience

Quality of Experience

Food

We made sangria, gazpacho and paella

Food

We made sangria, gazpacho and paella

Guides, Drivers and Staff

Guides, Drivers and Staff

Flamenco & Tapas Night

Madrid

A must do in Madrid. Dancers are amazing.

Quality of Experience

Private Chueca Neighborhood Walk

Madrid

Our tour guide JC gave us a real locals tour of this interesting area of Madrid.

Quality of Experience

Great tour. Local guide was so engaging. Took us through some hidden gems of the neighborhood and gave a great history lesson on the area.

Guides, Drivers and Staff

Transport

Day Trip to Madrid Wineries

Madrid

Wow! What a great way to learn about the history of wine making in Spain, met incredible people and drink some fantastic wine.

Quality of Experience

Loved to tour.

Guides, Drivers and Staff

Great tor guide

Transport

Easy bus ride to the bodegas. We visited three. One was in a 15th century converted monastery.

Evening Tapas, Taverns & History Walk

Madrid

Our tour guide Samantha was fantastic. We stopped at 4 incredibly unique tapas restaurants. Our tour group was great we continued the party after the tour and hit a few more bars.

Quality of Experience

Great way to learn about tapas and the culinary culture of Spain

Food

All the tapas were delicious. So many great stops on this tour.

Guides, Drivers and Staff

Tour was amazing.

Prado Museum & Cultural Walk with Lunch at Botín

Madrid

Tour was good. Lots of information in a short amount of time. We went back on our own to explore more of the museum. The tour gives you about 90 minutes. No photos allowed in The Prado. Botin,is a must do. Pictures don’t do it justice, wine cellar alone is a marvel.

Quality of Experience

Tour was good. It hits the highlights, but it is short.

Food

Botin food was delicious. Definitely a once in a lifetime experience.

Guides, Drivers and Staff

Tour guide was great. She definitely keeps you on task.

Self-Guided El Centro Walk

Madrid

Great way to introduce yourself to the city. We grabbed coffee and walked to Plaza Mayor and just wondered around. So much to see in the area around the plaza.

Quality of Experience

Loved just walking around with no real goal, just exploring to area.

Fantastic trip to Spain with our young boys. We can not have chosen better accommodations ourselves. The Palacio solecio and Casa de las Artes were amazing and we would happily stay there again. The day trips to Granada and Ronda were incredible and made more so by our guides Ruth and Carlos.
We would have liked to have had the visits to the palace and cathedral in Sevilla organised for us. We were told by everyone in Sevilla it is a must visit so we were surprised these were not included. But the walking tour was fantastic. We enjoyed exploring the old city and learning about the quirks and stories of this beautiful city. Our accommodation in Sevilla was lovely and Ana looked after us very well. We were however swamped by crowds and noise outside of the apartment by a Netflix premiere which was being set up across the road from our apartment which made getting in and out a bit tricky and kept us up at night.
We organised our own additional jamon excursion to Jabugo which we loved. Such an amazing day in the countryside tasting very high quality jamon.
Overall, a fantastic trip and we would love to return to Spain soon!

Nacho - Alhambra: informative, engaging, enthusiastic about the history and culture, warm and welcoming
Sonia - Mijas basketweaving - informative, engaging, enthusiastic about the history and culture, warm and welcoming
Sofia - Malaga Picasso museum - informative, engaging, enthusiastic about the history and culture, warm and welcoming