Kimkim Trip Reviews for Spain

Overall, we were pleased with our accommodations and the experiences that Hector planned. The Iberostar resort was perfect for our family, and my cousin and I loved our windmills tour with our wonderful guide Birgit. Most of the family also enjoyed the catamaran trip and swimming. The Gran Hotel Havana in Barcelona also suited us well, and we loved our tour guide for Girona (Manuel and his driver Wandr) so much that we lobbied to have them for our second tour (of Montserrat) which was amazing. We also loved the sunset boat trip with the guitarist.

One of the two reasons we did not give 5 stars is because our original flight from Mallorca to Barcelona was scheduled without our agreement to leave at 8:30 in the morning which would have been extremely difficult with three small children. When we requested to move the reservation, we received a lot of pushback and almost tried to make arrangements ourselves (since we received no credit for the original reservation). When we did finally get rescheduled at considerable expense, we learned at the airport that my son would be on standby and his 1-year-old son who is a lap child, had a confirmed seat. It took a great deal of effort to get my son on the flight with no help from Espiritu who blamed the airlines and did nothing to help despite having been responsible for the reservation. I don't believe that the fact that we were with three small children was adequately considered.

The second reason is that we did not receive much help in figuring out where to go to watch the eclipse. Most of the suggestions we received were not helpful because the government was closing many of the streets in Mallorca for security reasons, and they were therefore inaccessible. My daughter did a lot of research online to learn this and did find for us the best place possible given where we were staying, but we would have had a difficult time and probably missed it entirely if we had relied on the information we were given.

Hotel Reviews

Gran Hotel Havana

Barcelona

The rooms were very comfortable and attractive and quiet. Most of the staff were helpful and polite. It was good to have room service and the rooftop restaurant available when we did not want to go out, and the included breakfast buffet had lots of good choices.

Iberostar selection Playa de Muro Village

Playa de Muro, Mallorca, Illes Balears

The rooms were clean and comfortable mostly (one had a problem, but the staff moved those of us in that room to a better one). The pools and private beach were perfect and greatly enjoyed, and the breakfast buffet (and other food options) were all amazing. The staff were all helpful and friendly.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Discover Montserrat & Catalan Wine of Penedès Region

Barcelona

Again, our guide Manuel made it extra special. It is also a beautiful and spiritual place. Some of us are not religious but were deeply moved nonetheless.

Quality of Experience

Guides, Drivers and Staff

Transport

From Medieval Girona to the Villages of Costa Brava

Barcelona

Our guide Manuel made this a very enjoyable and memorable experience. And some of our group said that the beach where he took us after Girona was the best one they had ever been to.

Quality of Experience

Guides, Drivers and Staff

Manuel was knowledgeable, warm talkative, fun and great with the chidren.

Transport

The vans were very comfortable.

Mediterranean Sunset Sailing Experience & Live Spanish Guitar Music

Barcelona

We loved the guitar, and the route was very calm so no one became seasick.

Quality of Experience

Guides, Drivers and Staff

One of us has balance problems and the captain and staff were very helpful in getting on and off the boat.

Transport

It was a beautiful catamaran sailboat. The only thing that would have been better would have been if it actually sailed instead of motoring the whole way, but that did not impair the experience.

Barcelona for Kids: Gaudí’s Sagrada Familia & Park Güell

Barcelona

The Sagrada Familia on the inside just blew me away; I did not expect to be so moved and impressed.

Quality of Experience

Guides, Drivers and Staff

She could have been more enthusiastic and warm.

Mallorca by Sea: A Boutique Sailing, Tapas & Snorkeling Experience

Spain

The swimming in the Mediterranean was wonderful. The only problem was that two of our group got seasick.

Quality of Experience

Guides, Drivers and Staff

Transport

Windmills & Villages: A Journey Through Mallorca’s Interior

Spain

Birgit was so knowledgeable and warm. My cousin and I really enjoyed learning about the history, traditions and current day people of Mallorca from her. She was great!

Quality of Experience

our guide Birgit

Guides, Drivers and Staff

Birgit was outstanding and made the whole experience one I will not forget.

Transport

We were grateful that since only two of us went, Birgit picked us up at our hotel.

This was another great trip planned by KimKim! Our local guides were all fabulous! They were very knowledgeable and personable as well as prompt.

Hotel Review

H10 Madison Hotel

Barcelona

The rooftop views, pool and bar were wonderful, although at times, the pool was overrun with small children. The staff was friendly and helpful and the breakfast each morning was delicious. Overall, we really liked the hotel. Our room was comfortable, but we would have liked a quieter location. We were on the 7th floor, right below the pool area. We could hear the movement of tables and chairs as they prepped for the day, although it wasn't too terribly early. The location of the hotel was great!!

Authenticity & Character

Location

Close to the Old City and Cathedral areas

Staff

Evelyn was particularly outstanding.

Cleanliness & Comfort

Activity Reviews

Self-Guided Walk in Barcelona’s Gothic Quarter

Barcelona

We used an audio guide from Rick Steves which was very helpful.

Quality of Experience

Private Tapas & Flamenco Experience in Barcelona

Barcelona

Our guide, Alfredo was excellent. He took us to 2 outstanding tapas restaurants where they had everything ready for us. The Flamenco show was a lot of fun too. It was the perfect length.

Quality of Experience

Food

The tapas that were pre-selected for us were outstanding and the wine was abundant.

Guides, Drivers and Staff

Private Barcelona Picasso Tour with Picasso Museum

Barcelona

Our guide, Vitaly was outstanding!! His knowledge and passion for the city and of Picasso made the experience extra special. I highly recommend having guided tours of museums. They can get overwhelming and guides can highlight the most important works and the history behind them. This museum in particular was a wonderful chronology of Picasso's life.

Quality of Experience

Guides, Drivers and Staff

Private Montserrat Sunrise & Brunch

Barcelona

Our pick up was not quite early enough for us photographers. Our guide was quite young and he walked very fast up the steep hill to the sunrise spot. We were slower and just made it to the top as the sun was coming over the mountain. We really had no time to set up our tripods and get a good shot. It turned out that it wasn't a very good sunrise that morning. The tour of the church and Black Madonna was very good and the funicular ride down the mountain was fun.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Gaudí Experience with La Sagrada Família & Park Güell

Barcelona

Our guide, Maria was outstanding!! She was very patient with us as we wanted to take a lot of photos. We loved all of the Gaudi locations we toured. We ended up taking a tour of Casa Batllo on our own later in our trip. It was great to be able to get quick access to the sites too, without having to wait in long queues.

Quality of Experience

Guides, Drivers and Staff

Transport

We had to arrange and pay for the taxis ourselves.

Sailing Trip with Winery Visit & Tasting

Barcelona

We really enjoyed the winery visit. We were driven to the winery first, then we sailed back. While this was the opposite to what was originally planned, we really liked the order. We were expecting to be served a brunch at the winery as outlined in our KimKim itinerary, but all we got was pan con tomate (which, by the way, was my favorite tapa in Spain!). It was fine as we did have breakfast at the hotel; it just wasn't what was expected. It rained during our sailing trip (first and really only rain we saw in our 2 weeks in Spain- what are the odds?:(. We still had a lovely time and enjoyed our boat captain and the other 2 couples who were on the boat with us.

Quality of Experience

Guides, Drivers and Staff

Francesca at the winery, Bouquet d'Adella was fabulous! Our boat driver was fun.

Transport

Self-Guided Montjuïc & Tibidabo Walk

Barcelona

We really struggled to understand what all there was to see and do on Montjuic and how to get there. I am usually very good at planning these kind of things, but I couldn't figure out how to manage the funicular/cable car option. We ended up taking a taxi up to the castle and then walked to the Art Museum, Magic Fountain and Plaza de Espana from there. While we enjoyed the views near the castle, we decided not to visit the castle. We decided not to go to Tibadabo at all.

Quality of Experience

Local Market Visit & Cooking Class

Barcelona

We loved this experience. There were only 4 of us in the class, so we had a very private experience. The food was amazing!

Quality of Experience

Antonio, the chef was delightful. We got a lot of hands-on experience and the food and wine was abundant.

Food

Everything, especially the paella made with fresh seafood purchased at the market.

Guides, Drivers and Staff

Antonio!

In numerous ways, the logistics and planning for this trip were poor. From considering travel times for our family with young children, to fiascos with booking almost causing us to miss our flight, it did not feel like a smooth trip.

The day trips planned for us were excellent though. The hotels were great too.

The only reason I'm giving this two stars is because our pickup and transfers were without issue and the hotel properties were fine. The trip was amazing, but no thanks to Kim Kim or the local provider. It was amazing because we spent every evening researching and figuring out what we were going to do the next day. The provider knew we had a rental car but made no provisions to check with every one of our hotels to make sure that they had parking. When we asked them to do that, they checked the hotel for the following evening, and we never heard about that again. We had one day in Zaragoza, which was actually the day most of the locations we wanted to visit were closed, so it would have been nice to have a heads up on that. We landed in Bilbao during a national holiday. Also would have been nice to know about that. We also arrived in San Sebastian during the City Festival. Didn't know about that either.
On one of our wine tasting trips, we were supposed to get transfers to and from. Two days before, the wine trip the company informed us that we were too far away and they couldn't pick us up.
We eventually reached out to Kimkim itself to report some of the issues. We didn't get back anything that was helpful at all and never heard from them again.
Kim Kim has booked a number of trips for us that have all been essentially flawless. This was not one of those trips.

Activity Review

A Basque Country Excursion: Jaizkibel Hike, Txakoli Winery & Hondarribia

San Sebastián

Jaime was amazing sharing with us the local culture and the amazing Basque region.

Quality of Experience

Jaime

Guides, Drivers and Staff

Jaime

Transport

Jaime

I thought hector did a great job setting up stuff. But when I got there I was really disappointed. I expected him to have thought through all the transitions. But when we got there we found that he didn’t consider whether we should book the night before in order to have a place to sleep when we arrived. Clearly we had a misunderstanding about the role of a travel agent. Very disappointing.

That said, the locations he chose were great. The hotel where we stayed for the eclipse had a perfect view of the eclipse from the parking lot. The hotel in Valencia was lovely. The hotel in Madrid was really great and very comfortable. We liked all the tour guides except the racist one (reported already), particularly the one in Burgos. She was amazing.

All the guides were awesome. Very knowledgeable on the history and food. Really enjoyed the conversations.

Activity Review

Flavors of La Rioja: Hands-On Cooking Experience

Spain

Really enjoyed the chef and his cooking techniques.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Raquel and her several assistants put together the perfect trip to Spain to see the eclipse for 8 travelers. The hotels were nice, in the center of cities, the guides were very knowledgeable, and suggested restaurants and excursions were appreciated.
We enjoyed the next trip to Barcelona for just the two of us as well. I wish we had more days to explore the city. I appreciate the effort Raquel and her team put into finding the best hotels for our budget, and the best experiences to give us a sense of how wonderful Spain is.

Amazing trip to Barcelona. Our planner Hector did a fabulous job of preparing a wonderful trip for my family when we came to Spain to watch the total eclipse. We stayed in Barcelona at a wonderful hotel (Ohla Barcelona) and loved the city. I and one of my daughters are vegan so we were thrilled to find that Barcelona is a center of vegan cuisine with many restaurants to choose from. Hector was very informative and planned a lot of great activities with great guides which included Tapa bar tour with Boris, tour of old city with Miguel, trip to Montserrat with a winery tour and tasting and a visit to the Black Madonna, our travel to Zaragoza for the eclipse, and finally our kayaking and snorkeling trip with Stepan on the Costa del Sol. We hope to come back to Barcelona again and would definitely use Kimkim again.

Hotel Review

Ohla Barcelona

Barcelona

Beautiful rooms. Great location. Hotel roof pool and bar one of the highlights of our trip!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Barcelona in Bites: Tapas as Local

Barcelona

This was a great way to start our experience in Barcelona with. Our guide was very informative and he made sure that there were options for the two of our group who are vegan.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Costa Brava Coastal Escape: Kayak, Snorkel & Scenic Walks

Spain

This was one of the highlights of our trip. Our guide Stepan was fantastic and experience itself - kayaking and snorkeling in the Mediterranean was great. The day was beautiful and the water was so warm and clear.

Quality of Experience

Guides, Drivers and Staff

Transport

Discover Montserrat & Catalan Wine of Penedès Region

Barcelona

We enjoyed the very information tour of the winery and the tasting that followed. The topography of this area is amazing and it was an interesting trip to see the Black Madonna.

Quality of Experience

Guides, Drivers and Staff

Transport

Barcelona Highlights: Guided Walk & Iconic Sagrada Família

Spain

Our guide Miguel was fantastic - full of great information about the old city and the Sagrada Família.

Quality of Experience

Guides, Drivers and Staff

Transport

Bea was responsive, easy to communicate with, attentive to detail, and able to create a trip that met the needs of a wide age span - 11 years to 77 years old! She ensure that our requested activites were included, and she added activites that ended up being some of our very favorite! The pinxtos tour and the cooking class in San Sebastian were both so much fun, and our kids stepped outside of their comfort zones to try unfamiliar foods and flavors.

Hotel Reviews

H10 Art Gallery

Barcelona

Clean, compact rooms, with a delicious breakfast buffet

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Vincci Zaragoza Zentro

Zaragoza

Clean, comfortable, and walkable to every thing we wanted to do in Zaragoza. The AC worked beautifully despite the extreme heat (105 degrees fahrenheit).

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Zinema7

San Sebastian (Guipuzcoa)

Clean, quiet, comfortable, and with a delicious breakfast buffet. Walkable to nearly everything we wanted to do in San Sebastian.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

French Basque Coast: Biarritz & Saint-Jean-de-Luz

Spain

The locations were beautiful, but it felt hurried and as if we were in the van for a significant portion of the day.

Quality of Experience

Guides, Drivers and Staff

Transport

Loarre Castle: The Last Medieval Stronghold

Zaragoza

We had enough time to actually explore the castle, and it was beautiful. There were minimal other people visiting at the same time, and we never felt hurried.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Barcelona for Kids: Gaudí’s Sagrada Familia & Park Güell

Barcelona

I wish I'd had more time in each location - they were both gorgeous, and I could have spent twice as long in each location!

Quality of Experience

Guides, Drivers and Staff

Transport

A Culinary Tapestry of Pintxos

San Sebastián

Diego was knowledgeable and friendly, with a sense of humor and way of engaging kids and adults. He chose pintxos that accommodated more selective eaters, but also pushed us outside of our comfort zones. He accommodated our vegetarian daughter easily, as well.

Quality of Experience

Guides, Drivers and Staff

Transport

From Market to Table: A Basque Cooking Experience

San Sebastián

Carlos was knowledgable and friendly, with a sense of humor and way of engaging kids and adults. He chose menu items that accommodated more selective eaters, but also pushed us outside of our comfort zones to try local ways of preparing the recipes. He accommodated our vegetarian daughter easily, as well.

Quality of Experience

Food

Guides, Drivers and Staff

We just returned from our 10 day trip to Spain and could not be happier with our experience. The Kim Kim team made planning our trip easy. We worked with Coraima and Summer but members of the team jumped in when needed. The response time to questions/concerns was always quick. When our train was going to be cancelled I sent a message and options for new transportation were offered immediately.

Our group loved the tours that were suggested. The tour guides and private chef experiences were some of our best memories. If we had planned on our own this is something we would have missed out on.

We are very happy we chose to work with your team.

Mil gracias!!!

Janelle was truly outstanding, helping us to put together a trip to Northern Spain with a lot of moving pieces. None of the 5 us had been to that part of the world before, and she made it easy to hit a lot of wonderful highlights. The guides selected were excellent, and each of the hotels and restaurants the team reserved for us was GREAT.

Julia planned an amazing two days in Madrid for us. Everything was great starting on day one with our airport pick up, followed by a self- guided and self-paced walking tour of La Latina , and ending the day with the super fun Tapas and Tavernas history food tour with Daniel from Devour Tours. On day two we were so fortunate to have the amazing Maria guide us at both The Prado Museum and the Royal Palace . She really made the art come alive for us. It was an amazing experience. We learned so much and really were able to make the most of our visit. We also had plenty of time for needed siestas and a long visit with friends. We loved staying at the Pestana Collection Plaza Mayor — a cool hotel with a perfect central location. We will definitely return to Madrid!

Hotel Review

Pestana Collection Plaza Mayor

Madrid

Great central location. We were a 20-minute walk or less from everywhere we wanted to go. The staff was wonderful. The room was cool. Delicious breakfast. A lovely calm oasis in the city.

Authenticity & Character

Near rooms, lovely decor, great staff, nice breakfast

Location

Central to everywhere we wanted to visit. Very walkable

Staff

Couldn’t be nicer or more helpful

Cleanliness & Comfort

Daily run cleaning and turn down service with a chocolate treat included!

Activity Review

Short Prado Museum Visit with Skip-the-Line Ticket

Madrid

The guided tour was amazing. Maria knew so much and we experienced the art in ways I never have. I would do this again!

Quality of Experience

Guides, Drivers and Staff

Overall trip was incredible!
Everything that kimkim helped me with was wonderful. The only this is the shuttle from airport. They give you 1hr to show up but we all know that unboarding a big plane and going thru all the checks is at least 1.5hrs. So our private shuttle left the airport. I’m not sure how much money that was wasted on us but I was kinda sad about that part.
Thanks for all the help!!

Our trip to Spain was amazing, 19 months of planing with KimKim. This was the 2nd time using them, and would definitely use 7 refer them. From Seville, Madrid, Costa Brava to Barcelona and all the other excursions kayaking, wine tasting, royal palace taps stroll etc. All amazing. But there was a couple of bumps in the road which was not really a big deal. But I did I feel like Alfonso was more of pointing the issues at others, rather than understanding the issue. Or just take accountability.
*1st issue was every stop from destination to destination we had a private transfer from hotel to train station or vice versa. Except when leaving Madrid, we were required to take a taxi to the train station. Private transfer should have been included, and I will never be convinced it shouldn't have been. When asked about this, Alfonso immediately referenced a conversation we had in the trip chat about taxis. But that was in regards to taking taxis to our excursions(Costa Brava) not back to a train station
*2nd issue was at some point our train time changed leaving Madrid to Costa Brava back in May. But we were never notified, and we never noticed either. Originally scheduled to leave at 10:30 and arrive 13:15. New time was 12:27 and arrive 16:35. Not that big of deal, but what was never mentioned once was that it was an 1:15min ride to the hotel. So what originally was a day we thought we would be at the Hotel by at least 14:00, didn't arrive until almost 18:30. In addition to the time changes our train tickets had incorrect train # on it. Thankfully Renfe held the train for 20min to get us seats on the train
*3rd issue was not having clear instructions at the Sagrada Familia. Had instructions to meet for a guided tour at 17:00 at a certain point, we waited and waited. But eventually we didn't know who we were actually waiting for so we went inside. Where we waited there's hundreds of people, different tours with different groups, colored flags etc. Again this wasn't really a big deal for us, but when asked Alfonso seemed very frustrated with us, as if we were just asking to much. We just didn't know, we followed the specific instructions and just waited at the meeting. But didn't know who we were meeting.
*4th issue was Alfonso creating a WhatsApp group thread for communicating, and not actually including me. The group consisted of him, his associate and my wife Paula. This I didn't understand, as I just spent 19months planing this trip with him, and he set up this group chat without me. Wasn't until the 2nd to last day I was added to the chat. Again small issue, I just didn't understand why.
In summary our trip was amazing!! I spent 19 months planing this with Alfonso and everything he put together was amazing from top to bottom, the hotels, excursions food etc. Although I do know Alfonso was dealing with a family matter, and I hope everything is ok. My father passed away this past January, it was a very difficult time. With that said I feel Alfonso did a great job with everything, nothing is ever perfect. Would still give 4-4.5 stars. There was just a couple of things where the instructions weren't clear to us, and when we reached out. We sensed some frustration from Alfonso towards us. We've now been home for 12days, and I thought its very unusual for a traveler agent that you worked with for 19 months, and hasn't even reached out asking how the trip was. Or ask for a review? So I came on to check, and only saw the KimKim reply. Either way can't wait to plan the next trip

Activity Reviews

Cruise Seville's Río Guadalquivir

Seville

Quality of Experience

Guides, Drivers and Staff

Visit to La Sagrada Família & Tower

Barcelona

Quality of Experience

Guides, Drivers and Staff

Private Visit to Seville’s Cathedral & Alcázar

Seville

Quality of Experience

Guides, Drivers and Staff

Private Evening Tapas Stroll with Locals

Madrid

Quality of Experience

Guides, Drivers and Staff

Transport

Tapas Walk in Barcelona

Barcelona

Quality of Experience

Food

Guides, Drivers and Staff

Kayaking & Snorkeling in Costa Brava

Spain

Quality of Experience

Guides, Drivers and Staff

Private City Walk & Royal Palace Experience

Madrid

Quality of Experience

Guides, Drivers and Staff

Private Wine Experience

Spain

Quality of Experience

Guides, Drivers and Staff

5/5 Stars – An Unforgettable Travel Experience!

We couldn’t have asked for a better trip planner than Hector at Spiritu Travel! From start to finish, Hector went above and beyond to make sure our vacation was seamless, stress-free, and truly unforgettable. He was extraordinarily patient, took the time to answer every single question we had, and even jumped on phone calls with us multiple times before our trip to walk through the itinerary and make sure every detail was covered.

The Spiritu Travel app was an absolute game-changer, putting our complete itinerary, travel details, and key information right at our fingertips whenever we needed it.

Every excursion and local guide Hector booked for us was top-tier, exceptionally professional, and always right on time. On top of that, the private transports Hector arranged were wonderful—the drivers were incredibly friendly, highly knowledgeable, and made getting around a breeze.

Thanks to Hector and Spiritu Travel, we enjoyed every single minute of our trip. We are already looking forward to booking our next adventure with Hector and cannot recommend him highly enough!

Hotel Reviews

Hotel Meninas

Madrid

Rooms are small and there is a poor view out the windows. The room smell a bit musty and the free breakfast was really bad.

Location

Centrally located near the center of the city and metro.

Staff

Staff was always friendly and helpful

Cleanliness & Comfort

Cascade Wellness Resort

Lagos

This hotel was amazing and the highlight of our entire trip. I would highly recommend it. The room was clean and well kept. The pools were beautiful and clean. The food at the different restaurants was top notch.

Authenticity & Character

Location location location

Location

Close to town and located near the cliffs for hiking and running or walking

Staff

Everyone was extremely helpful and friendly

Cleanliness & Comfort

The entire place was always clean.

Activity Reviews

Exploring Sintra & Cascais: Palaces, Cliffs & Coastline

Lisbon

Sintra is a beautiful town. However, it gets very crowded. To nobody’s fault the high risk of wild fires had closed the road and we couldn’t visit the palace. The trip to cascáis was a great experience just wished we had more time to spend there.

Quality of Experience

Guides, Drivers and Staff

Transport

The Soul of Lisbon: Fado Dinner Experience

Spain

True dinner and a show experience. The food was delicious our waiter was very friendly and accommodating. The show was espectacular and we would highly recommend it, even my 8 yold daughter enjoyed it a lot.

Quality of Experience

Food

Overall our trip was wonderful in every way, we had just enough guided tours and just enough time to explore on our own. The TRIP PLAN app was a great way to keep track of everything scheduled, tickets and notifications of who and when we were to meet our guides.

I no longer have access to our Trip Plan so I cannot name all of our guides....sorry

Great Stuff:
Barcelona Tapas was a great experience with a great guide
Cava & Rioja winery visits were well chosen and excellent
Pamplona & Basque transfer guide Haime was a dream, very personable and very knowledgeable, great choice
Bilbao Guggenheim guide was wonderful and gave us a great insight into the Spain collections
Madrid - Our old town tour was great and our great and flexible as we noted areas we had already spent time and showed us new and interesting places. He also gave us many great recommendations for food and drink

MADRID...THANK YOU FOR WINNING THE WORLD CUP while we were there

Some comments on making things better:
Connecting your travelers with bus/metro/transit would be most helpful, we used these services A LOT in our travels and struggled with the initial source of finding websites/apps and ticket tips, please assist to Trip Plan.

Barcelona
Tickets to Sagrada Familia we on a Saturday and the site closes early. we barely had 30 minutes at the site, so we missed the crypt, museum, workshop and much of the side chapels in the building. Really disappointing as this was my #1 place I wanted to spend time in Barcelona
Montserrat visit was too short, our guide was great.....starting earlier to allow for time to walk/hike would be great

Zaragoza ghost town visit was all in spanish our guide did his best to translate. There was an option for an app to use personal headphones on our phones in english, but we didn't know to bring them

Pamplona
2 full days is enough [our fault]
We didn't get any help directing use to resources for tickets to balcony viewing of the running or the bulls, bullfights or suggestions. We managed from here but....

Our trip to Barcelona and Madrid was wonderful. The itinerary was perfect for what we were looking for. The hotels and transport were great, and we were in perfect locations for everything we wanted to do. Our tour guides and excursions were all wonderful.

Julie was an incredible help throughout our trip planning and beyond. She was there every step of the way, always with a smile on her face and an upbeat, client-centric attitude that made the whole experience easy and enjoyable. Her preparation was thorough and thoughtful, and she followed up diligently on every detail, including working to resolve a car rental mismatch with Sixt and a refund for a flamenco show dinner that didn’t go as planned. What stood out most was her sweetness, kindness, and patience. She kept us updated every step of the way and made sure everything was handled properly, even after the trip was over. I’d recommend her without hesitation to anyone looking for someone who genuinely cares about getting things right for their clients.

This was a fantastic trip and very well planned. The directions provided by Hector were easy to follow, and nothing was left out. Our hotel accommodations were perfect, and the staff at each hotel were amazing. Our tour guide Linda in Madrid was spectacular, and we enjoyed all her knowledge of the history of Spain. Each guide was very attentive to the pace of an 80-year-old mother. The Flamenco show was breathtaking and left an impression on our hearts. I will absolutely use KimKim's services again and highly recommend this once-in-a-lifetime trip to everyone. Thank you!

Hotel Reviews

Hotel Palacio de Santa Inés

Granada

Authenticity & Character

Location

Staff

Cleanliness & Comfort

H10 Corregidor Boutique Hotel

Sevilla

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Acta Splendid

Barcelona

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Meninas

Madrid

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

A Night of Flamenco in a Sacromonte Cave

Granada

One of the most spectacular experiences. This show is a must-see. Very intimate and moving!

Quality of Experience

Guides, Drivers and Staff

Walking Madrid’s Old Town

Madrid

Quality of Experience

Guides, Drivers and Staff

Transport

Discover Granada’s Iconic Alhambra & Generalife Gardens

Spain

Quality of Experience

Guides, Drivers and Staff

Transport

Monumental Seville on Foot & Visit Real Alcázar

Seville

Quality of Experience

Guides, Drivers and Staff

Transport

Excursion to Montserrat Monastery & Scenic Hike

Barcelona

Quality of Experience

Guides, Drivers and Staff

Transport

Barcelona Highlights: Guided Walk & Iconic Sagrada Família

Spain

Quality of Experience

Guides, Drivers and Staff

Our trip was incredible!

From the planning of specific planned activities, to our “own” time, as well as all of our service providers such as the private drivers and the assistance from Espiritu Team through online messaging via the Trip Plan app. Every driver was professional, safe and vehicles were exceptional. Each of our guides from the food tours, wineries and olive oil estate were top notch. We loved the mix of small group events as well as the private guides we had on several of our experiences.

In Porto - we loved our guide’s (Joao) knowledge and the local establishments that we experienced; the Douro Wine & River Cruise was perfectly timed and our private guide’s (Tiago) personal winery experience was equally enjoyed.

In Lisbon - Our dinner with a local family was a unique experience that we will always remember. Our excursion to Sintra, Cascais was made special by our private guide (Nuno) was great. Also, our private guide (I no longer have his name) who took us on a walking tour of Alfama area of Lisbon was a joy to spend the morning walking the neighborhood.

In Lagos, Algarve the boat tour to the Benagil was a nice getaway for a few hours.

While our time in Seville was a bit compromised due to the excessive heat, the Flamenco event had a feel of real authenticity. The Olive Oil Estate also was a unique experience. Our day trip to Cordoba had beautiful sights but the heat caused us to shorten that day trip unfortunately.

Mallorca was amazing! From the accommodations at the Cala Fornells Hotel to the overall island. I think we’ll be back there in the future.

Lastly, Barcelona was so enjoyable. The Tapas tour was so much fun, the trip to Montserrat was nice as well. But the private tour of the Vins El CEP winery was a perfect end to our trip.

In summary, the timing of each stay, of each planned event mixed between our “own time” was simply perfect. The accommodations were wonderful - great locations and high quality. Without exception all of our guides and drivers made our experience a trip of a lifetime! Thank you so much for all your efforts in planning and assisting us throughout our trip.

Troy & Beth Jandrasitz

Hotel Reviews

Hotel Regina

Barcelona

Very nice size room, lovely view, great breakfast and a nice bar area. Walkable to many key attractions or a short taxi ride to them.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Cala Fornells

Peguera

This was such a nice hotel. Great location, great views and wonderful staff. The facilities - Breakfast area, Patio and beach were amazing. It is one place we would not hesitate to come back to.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

H10 Corregidor Boutique Hotel

Sevilla

Location was close to some key attractions - Cathedral and Royal Alcazar and local dining establishments. A short taxi to others key attractions as well.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cascade Wellness Resort

Lagos

Very nice resort. The pool area is very nice, and location to beautiful coastline is a big plus. Room was large, clean with beautiful view. The breakfast was excellent..

Authenticity & Character

Location

Great remote location just outside Lagos. An easy Uber/Taxi ride into town

Staff

Cleanliness & Comfort

MeraPrime Gold Design Hotel

Lisbon

Staff was excellent. Room was very small given the amount of luggage we had for our extended vacation. Location was exceptional. Breakfast was in a small lobby - it was adequate but could have been better.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Rooms and Breakfast (i.e., lobby) very small

PortoBay Teatro

Porto

Great location, friendly staff, clean rooms and very good breakfast

Authenticity & Character

Location

central to everything - walkable to most places we wanted to see

Staff

Cleanliness & Comfort

Activity Reviews

Taste Barcelona: Authentic Tapas & Neighborhood Walk

Barcelona

Loved the different type of local establishments that we went to

Quality of Experience

Food

Guides, Drivers and Staff

Transport

From Market to Table: Cook Authentic Spanish Dishes

Barcelona

Most fun night we had in a small group experience. First time we did a cooking class and it was som much fun. Would do it again.

Quality of Experience

Guides, Drivers and Staff

Transport

Walked to event

An Evening of Flamenco

Seville

Quality of Experience

Guides, Drivers and Staff

Transport

We walked

Dinner With Locals: A Homemade Portuguese Experience

Lisbon

The most unique experience you can have if you want to get to know what life is like at a local. This was so much fun.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Took a taxi to the house

Sun Boat Excursion to Benagil Caves

Spain

Coastline is spectacular. The Benagil Cave was unique, but a bit underwhelming - the journey was more scenic that the cave.

Quality of Experience

Guides, Drivers and Staff

Transport

Montserrat & Penedès: Nature, Devotion & Cava

Barcelona

The trip to Montserrat was very nice - but the visit to the winery was exceptional.

Quality of Experience

Guides, Drivers and Staff

Transport

Spain's Liquid Gold: Visit an Andalusian Olive Oil Estate

Spain

Very unique experience to visit a nearly 500 year old olive oil estate once owned by Christopher Columbus’ son!

Quality of Experience

Guides, Drivers and Staff

Transport

Private Day Excursion: Sintra, Cascais & Estoril

Spain

The drive and walk through Sintra was amazing. Cascais and Estoril were also beautiful. Lunch at Sintra was perfect too. Having this as a private tour made it even more special.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Get to Know Lisbon with a Local

Lisbon

The morning walk through Alfama was so much fun

Quality of Experience

Guides, Drivers and Staff

Transport

We walked

Private Transfer {{start_location}} to {{end_location}} via Coimbra

Spain

Our driver was great. Provided us with recommendation for our time in Coimbra as well as restaurants with good Fado in Lisbon

Quality of Experience

Guides, Drivers and Staff

Transport

Douro Valley Highlights: Wine, Olive Oil & River Cruise

Porto

The day was perfectly planned. The Douro River Cruise was timed just right (about 1 -1.5 hours on the boat). The going to visit an old, small winery and a newer, larger winery was a perfect mix.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Foodie Experience in Porto

Porto

Going to local establishments with our guide made this a fabulous experience

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We walked to meeting point