Kimkim Trip Reviews for Spain

4.9
Based on 600 ratings
Read 600 verified reviews by travelers who booked their trip to Spain on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Stress-free curated experience.
Spain | Jun 15 - Jun 25, 2025

Michelle
Michelle M.
Canada | Reviewed on Jun 29, 2025
We will definitely use the services provided by KimKim again and have recommended this agency to fellow traveller and friends
From start to finish our trip to Basque, Spain was stress-free and well organized. We appreciated the efforts to pay attention to our interests and keeping our budget in mind.
The pre-meeting was an excellent idea.
Having organized trips for many years it was a treat to have someone else coordinate planes, trains and automobiles.
Read more

We will definitely use the services provided by KimKim again and have recommended this agency to fellow traveller and friends
From start to finish our trip to Basque, Spain was stress-free and well organized. We appreciated the efforts to pay attention to our interests and keeping our budget in mind.
The pre-meeting was an excellent idea.
Having organized trips for many years it was a treat to have someone else coordinate planes, trains and automobiles.

Hotel Reviews
Gran Hotel Havana
Barcelona

The rooms were well appointed and the staff was very responsive. We appreciated the breakfast and the roof top pool and lounge area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Calle Mayor (Logroño)
Logroño

The room was wonderful. The location was ideal and the staff was very responsive. We would highly recommend staying here.

Authenticity & Character
Location
I
Staff
Cleanliness & Comfort
Intelier Victoria
San Sebastian
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Day Trip to Montserrat & Scenic Hike
Day Trip to Montserrat & Scenic Hike
Barcelona

This excursion was a highlight of our trip. From start to finish we enjoyed the day. Stepen, our guide, was knowledgeable and experienced. We hiked for hours and enjoyed the Dow time afterward visiting the monastery.

Quality of Experience
Guides, Drivers and Staff
Transport
Local Wine Experience in Rioja
Local Wine Experience in Rioja
La Rioja

This was a really fun day! The wineries that were selected were authentic, yet quite different. We learned a lot and our guide was patient and helpful.

City & Beaches Bike Trip
City & Beaches Bike Trip
San Sebastián

My husband had a reaction after going in the ocean in San Sebastián. His leg was sore consequently so we asked to re-schedule the trip for a day later after his meds had taken effect. Sadly, we were ghosted and no one responded to our text.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Coraima Yañez

Coraima and our whole trip was great!
Spain | Jun 14 - Jun 21, 2025

D
David S.
Newark, NJ | Reviewed on Jun 29, 2025
Coraima was extremely attentive, resourceful, and helpful as we planned our trip together. The trip itself was a great mix of walking tours, activities, great hotels, and just the right amount of down time for our family. It all came together extremely well! Read more

Coraima was extremely attentive, resourceful, and helpful as we planned our trip together. The trip itself was a great mix of walking tours, activities, great hotels, and just the right amount of down time for our family. It all came together extremely well!

Hotel Reviews
Hotel Alhambra Palace
Granada
Authenticity & Character
Location
It was convenient to Alhambra, but not as convenient to the city centre since it was quite a steep walk back up to the hotel.
Staff
Cleanliness & Comfort
Joya del Casco Boutique Hotel
Seville

A nice, central boutique hotel experience. The rooms were a bit small, but fine given its location. And the pool/roof deck was nice to have on the hot Sevilla days!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room Mate Alba
Madrid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Alhambra & Generalife Gardens with a Historian
Private Alhambra & Generalife Gardens with a Historian
Granada
Quality of Experience
Guides, Drivers and Staff
Transport
Private Flamenco & Tapas Experience
Private Flamenco & Tapas Experience
Granada
Quality of Experience
Guides, Drivers and Staff
Transport
Private Visit to Seville’s Cathedral & Alcázar
Private Visit to Seville’s Cathedral & Alcázar
Seville
Quality of Experience
Guides, Drivers and Staff
Transport
Spanish Menu Cooking Class
Spanish Menu Cooking Class
Seville

One of our favorite activities! Great all around.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Coraima Yañez

Wonderful Spanish family trip
Spain | Jun 4 - Jun 18, 2025

Keri
Keri B.
Park Ridge, IL | Reviewed on Jun 24, 2025

What an amazing trip Adam helped us plan! It was a perfect balance of culture, food, and activity. Our family of four likes to keep busy so ultimately, we ended up seeing Madrid, Toledo, Sevilla, Malaga, Granada, and Barcelona in a 2 week period.

Local specialist: Adam Gomez

Easy scheduling and trip support
Spain | May 27 - Jun 7, 2025

Manish
Manish P.
Atlanta, GA | Reviewed on Jun 21, 2025

This was a college graduation gift for my son. We enjoyed the experiences we had scheduled with KK. Overall, very interesting and relaxing as we requested. I’d recommend the trip planning through Kimkim. There is one excursion where the guide was more interested in his experiences than ours. He was our day guide from Barcelona to Girona and Costa Brava. Maybe choose a different driver for that trip. Otherwise, all the other guides were wonderful!

Local specialist: Adam Gomez

We had an amazing time in Spain. Alfonso plan...
Spain | Jun 7 - Jun 16, 2025

A
Agnes K.
San Jose, CA | Reviewed on Jun 20, 2025
We had an amazing time in Spain. Alfonso planned a memorable vacation in Southern Spain, knowing that we will be going to Morocco afterwards. He ordered the locations in a way that built beautifully upon one another. The guides were top notch and all had degrees in history or art history. The pacing was great with fun activities in between seeing the historical sites like visiting an olive farm in Mantilla, hiking the Caminito del Rey and going to a flamenco show. The accommodations were... Read more

We had an amazing time in Spain. Alfonso planned a memorable vacation in Southern Spain, knowing that we will be going to Morocco afterwards. He ordered the locations in a way that built beautifully upon one another. The guides were top notch and all had degrees in history or art history. The pacing was great with fun activities in between seeing the historical sites like visiting an olive farm in Mantilla, hiking the Caminito del Rey and going to a flamenco show. The accommodations were well planned, centrally located and with historical charm. His team stayed in touch with us throughout the trip and helped us communicate with guides when things came up. They also reminded us of important deals so our trip went smoothly! We highly recommend working with Alfonso!

Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Jun 20, 2025

Dear family.
It was beautiful working with you.
We hope to know about you again in the future.
The very best!

Coraima and Lea were great with communication...
Spain | Jun 9 - Jun 17, 2025

C
Catherine L.
Australia | Reviewed on Jun 19, 2025

Coraima and Lea were great with communication. We enjoyed the unique accommodations and varied and interesting tours.

Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Jun 25, 2025

It was so great meeting you, Catherine, and helping you and Brett plan this Spain adventure! I'm happy to read that you enjoyed our selection of hotels and tours, and that communication felt seamless throughout the process — this is one of our priorities! I hope your time in Catalonia has left you ready to revisit Spain in the future 😊 looking forward to seeing you again at kimkim soon!
Coraima

Barcelona and Girona
Spain | Mar 21 - Mar 24, 2025

Mark
Mark Z.
Saint Joseph, MI | Reviewed on Jun 17, 2025
The trip was well organized. Due to weather, our balloon ride was cancelled, but we Coraima reorganized our schedule and communicated the change to us timely. The instructions for catching the train from Barcelona to Girona could have been more detailed. When we walked into the train station, it was a wide open area with at least two possible places to checkin for our train. We needed to ask two different people which area was the correct place to catch our train. A simple diagram would... Read more

The trip was well organized. Due to weather, our balloon ride was cancelled, but we Coraima reorganized our schedule and communicated the change to us timely. The instructions for catching the train from Barcelona to Girona could have been more detailed. When we walked into the train station, it was a wide open area with at least two possible places to checkin for our train. We needed to ask two different people which area was the correct place to catch our train. A simple diagram would have saved some time/uncertainty.

Anna MB, our guide in Girona, was exceptional. Very knowledgeable and a pleasure to spend time with. When our return train to Barcelona was cancelled she took extra time to ensure we were rescheduled and had tickets for the train. She made our day!

Hotel Review
H10 Madison Hotel
Barcelona

Great experience; staff was knowledgeable and helpful making reservations.

Authenticity & Character
Location
Staff
friendly, knowledgeable, helpful with dinner suggestions, other places to go
Cleanliness & Comfort
Activity Reviews
Day Trip to Girona & Dalí Museum in Figueres
Day Trip to Girona & Dalí Museum in Figueres
Barcelona

Anna MB was a superb guide. Very knowledgeable about the area and art. She grew up in the area.

Quality of Experience
Guides, Drivers and Staff
Private Gothic Quarter Walk
Private Gothic Quarter Walk
Barcelona
Quality of Experience
Guides, Drivers and Staff
Private Extended Visit to Sagrada Família
Private Extended Visit to Sagrada Família
Barcelona
Quality of Experience
Guides, Drivers and Staff
Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Jun 17, 2025

Thank you so much for your thoughtful feedback, Mark! I'm glad your trip felt well organized and that communication was seamless, as those are two of my priorities when working together. I also appreciate your comments regarding the train station instructions from Barcelona to Girona. This helps us better tailor our activity details to ensure a seamless experience for future travelers! Thank you again for sharing your experience—we hope to welcome you on another adventure soon!
Coraima

Our trip was great and everything that was pl...
Spain | May 25 - Jun 8, 2025

J
Judy S.
Chicago, IL | Reviewed on Jun 16, 2025
Our trip was great and everything that was planned provided a wonderful introduction to Spain. All our drivers and guides were on time and easy to connect with. We meet Dalia for a wine and olive grove tour, we really enjoyed it, thank you Dalia. Both the train and air travel was uneventful, something that we really appreciated given we were not familiar with using the trains in a European country. We will definitely use Kimkim again . This is our second trip planned with this company and... Read more

Our trip was great and everything that was planned provided a wonderful introduction to Spain. All our drivers and guides were on time and easy to connect with. We meet Dalia for a wine and olive grove tour, we really enjoyed it, thank you Dalia. Both the train and air travel was uneventful, something that we really appreciated given we were not familiar with using the trains in a European country. We will definitely use Kimkim again . This is our second trip planned with this company and neither disappointed.

Hotel Review
Hotel Gran Via
Barcelona

The room was very large and very clean. Even though our room was located on a busy street , there was no road noise. The hotel is centrally located, we walked everywhere. Lots of restaurants and tapas bars nearby. The breakfast selection was all inclusive.

Authenticity & Character
I like the dining room with all the molding.
Location
Close to everything
Staff
The hotel has an agreement with doctors that visit , no charge. Not something you want to have to access but good to know if you need to see someone
Cleanliness & Comfort
Very large room with good closet space
Activity Review
Sevilla Guided Tour
Sevilla Guided Tour
Seville

It was interesting to learn that the statues are paraded in the street during the Easter season.

Quality of Experience
Our guide told us about the Easter celebration, it sounded like a wonderful experience. Makes me want to visit here during Easter
Guides, Drivers and Staff
Our guide shared info about beer and olives.
Transport
Everyone was always on time.
Local specialist: Dalia Bouzerar
Dalia
Dalia Bouzerar
Local specialist in Spain | Replied on Jun 16, 2025
Hi Judy,
Thank you so much for your kind message — I'm really glad to hear that everything went smoothly and that you enjoyed your introduction to Spain! It was such a pleasure to meet you during the wine and olive grove tour — I'm happy you enjoyed it as much as I did.
It’s great to know the logistics worked out well and that train and air travel felt easy, especially since it was your first time navigating that in Europe. That’s exactly what we aim for!
Thanks again for choosing to travel...
Read more

Hi Judy,
Thank you so much for your kind message — I'm really glad to hear that everything went smoothly and that you enjoyed your introduction to Spain! It was such a pleasure to meet you during the wine and olive grove tour — I'm happy you enjoyed it as much as I did.
It’s great to know the logistics worked out well and that train and air travel felt easy, especially since it was your first time navigating that in Europe. That’s exactly what we aim for!
Thanks again for choosing to travel with us (twice now!) — we’d love to help with your next adventure whenever the time comes.

Warm regards,
Dalia

Anniversary Trip to Mallorca & Menorca
Spain | May 29 - Jun 15, 2025

N
Nicole T.
Flagami, FL | Reviewed on Jun 16, 2025
Adam planned a wonderful trip on relatively short-notice (2 weeks before departure). The hotels chosen were in fantastic locations both with unique and calming vibes. Activities that were of particular note - Off-roading sunset tour in Menorca and Mallorca Catamaran & Snorkeling Trip. I will likely use KimKim again for other locations. Read more

Adam planned a wonderful trip on relatively short-notice (2 weeks before departure). The hotels chosen were in fantastic locations both with unique and calming vibes. Activities that were of particular note - Off-roading sunset tour in Menorca and Mallorca Catamaran & Snorkeling Trip. I will likely use KimKim again for other locations.

Hotel Reviews
Sant Jaume Design Hotel
Palma de Mallorca

Great location and vibe. Rooftop and cool plunge pool was great way to chill after sightseeing during the day. The hotel staff were wonderfully helpful and friendly. Basement sauna and large hot-tub were amazing. Interior design was top notch as well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Le Blanc—Gran Meliá
Santo Tomás

This was one of the nicest hotels I've ever experienced. Sublime.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room Mate Alba
Madrid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Adam Gomez

A very attentive and detail oriented company
Spain | May 30 - Jun 12, 2025

Randal
Randal S.
Chicago, IL | Reviewed on Jun 15, 2025

With short notice, a fabulous trip was planned and executed for us. Especially liked guided tours of the city on the afternoon/evenings that we arrived. That helps a lot to get the lay of the land. Barcelona tapas tour, Gaudi architectural tour were both great. Rioja full day wine tour with private guide was outstanding. Hotel choices were spot on. They were quick to answer messages and make changes on the fly. You can trust this group.

Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Jun 16, 2025

Hi Randal, thank you so much for your review! My Team and I are glad to hear that you enjoyed your trip, especially the guided city tours and the Rioja wine experience. It was a pleasure to personalize everything to match your travel schedule and preferences. We’d love to help you plan future adventures to Spain, Portugal, Italy, or Morocco! All the best from Espiritu Travel Team!

Madrid, Seville and Malaga - the experience
Spain | Jun 7 - Jun 14, 2025

A
Audra B.
Spring Valley, NV | Reviewed on Jun 15, 2025
This trip was wonderful. The work that the KimKim team put into everything showed. The tours were well planned. The hotels were better than I could have hoped. Everything worked seamlessly. Our advisors were great about quick responses to questions and provide helpful suggestions. The tapas tour was exceptional. That along with the tour of Seville were our favorites. I would definately spend more time in both Seville and Malaga and incorporate more down time as the tours were so... Read more

This trip was wonderful. The work that the KimKim team put into everything showed. The tours were well planned. The hotels were better than I could have hoped. Everything worked seamlessly. Our advisors were great about quick responses to questions and provide helpful suggestions. The tapas tour was exceptional. That along with the tour of Seville were our favorites. I would definately spend more time in both Seville and Malaga and incorporate more down time as the tours were so informative the downtime was a must. I would certainly plan another trip with this group!

Hotel Reviews
Petit Palace Posada del Peine
Madrid

This hotel was a little hard four our taxi to get to / find, but perfectly located for all tours. It enabled us to be in the middle of everything going on.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Joya del Casco Boutique Hotel
Seville

I loved this hotel. The rooms, the food, the staff, the rooftop patio…..everything was so great!!!!!! Our only downside was the air conditioning was not working one of our nights. Otherwise this is definately the best place to stay. I would have stayed longer if possible.

Authenticity & Character
The rooftop patio is a hidden gem. We spent each evening there looking at the city, relaxing with dessert from nearby shops.
Location
Located near city center and all activities.
Staff
Incredibly nice and accommodating.
Cleanliness & Comfort
Hotel Palacete de Alamos
Málaga

We stayed in the related apartments for this location. There was a little confusion initially as the apartments are not adjacent to the hotel, but a little walk. However, the location of the apartment was better than the hotel. Everything was very nice here and easy to use.

Authenticity & Character
Location
City center, great location to go through the city and get to the beach or the sites.
Staff
Cleanliness & Comfort
Sleep´N Atocha
Madrid

This was extremely convenient getting off the train and to the hotel. I would not stay here more than one night. It is definately for a younger crowd who plans to be out every night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Guided Visit of Seville
Private Guided Visit of Seville
Seville

This was our best tour! The guide was a native to Seville. You could tell he knew everything about his city which made the tour even better. He was extremely thoughtful and helped us with taking group photos and ensuring that we got the best experience. Highly recommend this tour and this guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Tapas Culinary Experience
Tapas Culinary Experience
Madrid

A must do. This was one of the best tours of our trip. Our guide was knowledgeable and friendly. She took us places and had us try so many things that were special to Spain. I would highly recommend this tour. I would make sure to take pictures of the signs for the restaurants so you can go back. They were top notch.

Quality of Experience
Food
Guides, Drivers and Staff
The guide was wonderful!!!!!
Transport
Local specialist: Karin Eckhard
Karin
Karin Eckhard
Local specialist in Madrid, Spain and USA | Replied on Jun 25, 2025

Thank you, Audra, for the lovely review! We are so please to hear that you had wonderful trip and many memorable experiences. We look forward helping you plan your next trip.
Warmest regards from Karin and the team at Espíritu Travel.

Italy -5 out of 5; Spain 4 of 5.
Spain | May 31 - Jun 13, 2025

Carrie
Carrie H.
Oak Park, IL | Reviewed on Jun 15, 2025
We have used KimKim for our travel before, and loved it. This time, however, was not what was expected or described. We took a trip to Italy and Spain. While a glitch or two happened in Italy that part of the trip was great! The guides were informative and helpful. The Pantheon guide, Franchesa, was exceptional and recommend the best gelato we had the entire trip- Gunther Gelato. Florence and Venice were great. Kudos to the Mama Florence Cooking School and Market tour, and the Venice... Read more

We have used KimKim for our travel before, and loved it. This time, however, was not what was expected or described. We took a trip to Italy and Spain. While a glitch or two happened in Italy that part of the trip was great! The guides were informative and helpful. The Pantheon guide, Franchesa, was exceptional and recommend the best gelato we had the entire trip- Gunther Gelato. Florence and Venice were great. Kudos to the Mama Florence Cooking School and Market tour, and the Venice Mystery Tours in Venice-Nico. Caterina, who showed us the Old Town and La Segurada Familia was fantasticUnfortunately, if you are going to Spain, I would suggested a tour company that better describes the activities. From confusion regarding the taxi to the airport in Mallorca, to the extremely poor description of the Costa Brava tour. The guide, David, was good, but the tour was basically 3 hours at the beach, sunbathing. The description was see this castle, walk around this town etc. Would have been easier to rent a car and go to Costa Brava on our own. The tour to Monsarret was nice and our guide, Javier was super, however if you are not a hiker or really religious the tour could have been shortened by 45 minutes.

Hotel Reviews
Solo Experience Hotel
Florence

Great location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Saturnia
Venice
Authenticity & Character
Location
Staff
Great recommendations and very helpful.
Cleanliness & Comfort
Melia Palma Bay
Palma de Mallorca

Great hotel. It is designed with a large center atrium, which could be extremely loud at all hours.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Praktik Vinoteca
Barcelona
Authenticity & Character
Location
Staff
The desk staff recommended 2 great places for food.- Don Villo and Vinitus
Cleanliness & Comfort
Activity Reviews
Luxury Catamaran Tour with Tapas & Swimming
Luxury Catamaran Tour with Tapas & Swimming
Mallorca

Lots of fun. Fabulous crew. Overall a great time! Would highly recommend.

Quality of Experience
Guides, Drivers and Staff
Guided Visit of Florence Including David and Duomo
Guided Visit of Florence Including David and Duomo
Italy

Paola was a great guide. The tour was interesting.

Quality of Experience
Guides, Drivers and Staff
Legends & Mysteries: Venice By Night
Legends & Mysteries: Venice By Night
Venice
Quality of Experience
Guides, Drivers and Staff
Florence Market Tour & Traditional Tuscan Cooking Class
Florence Market Tour & Traditional Tuscan Cooking Class
Florence

Market tour was great and the cooking class was fantastic. It was a wonderful bonding experience with my daughter and lots of fun. One of our favorite experiences of the trip.

Quality of Experience
Guides, Drivers and Staff
Private Gondola Ride with Cicchetti & Wine
Private Gondola Ride with Cicchetti & Wine
Venice
Quality of Experience
Guides, Drivers and Staff
Guided Visit of Barcelona & Sagrada Familia
Guided Visit of Barcelona & Sagrada Familia
Barcelona

The La Segurada Familia was absolutely spectacular and should not be missed. The old part of the city was beautiful and interesting.

Quality of Experience
Guides, Drivers and Staff
Katerina was one of the best guides were had the whole trip. She was informative and knowledgeable. She was also very kind.
Costa Brava Day Trip: Tossa de Mar and Panoramic Boat Ride
Costa Brava Day Trip: Tossa de Mar and Panoramic Boat Ride
Barcelona

This tour would be better described as a beach daysunbathing- on a scenic route with a boat ride. 3.5 hours of an beach with nothing else was not very exciting. My daughter sunbathed for an hour while I spent 2.5 hours on my phone. We should have spent an hour there and the three hours in Tassa de Mar, where there was a a small shopping are, restaurants and a castle.

Quality of Experience
Guides, Drivers and Staff
David was very nice and very knowledgeable about the area
Transport
Half-Day Excursion to Montserrat
Half-Day Excursion to Montserrat
Barcelona

Monsarret is beautiful and the chuch is very nice. If you don't hike or aren't very religious, this tour is a little long

Quality of Experience
Guides, Drivers and Staff
Javier was excellent.He was super helpful and recommended the best paella place-7 Portes
Transport
Local specialist: Beatriz De Pablo Rocha

Unfortunately this experience with Kim Kim di...
Spain | May 29 - Jun 4, 2025

Halima
Halima N.
Union City, NJ | Reviewed on Jun 11, 2025
Unfortunately this experience with Kim Kim did not mirror my first, which was truly exceptional. Among my complaints, round trip transfers to and from the airport were not included in our itinerary. If transportation is arranged to bring us from our villa to the airport, I would expect transportation back to the airport would be include. Further our coordinator didn’t consult with us regarding our flight from Barcelona to Mallorca. Specifically the luggage restrictions. Two of the guests... Read more

Unfortunately this experience with Kim Kim did not mirror my first, which was truly exceptional. Among my complaints, round trip transfers to and from the airport were not included in our itinerary. If transportation is arranged to bring us from our villa to the airport, I would expect transportation back to the airport would be include. Further our coordinator didn’t consult with us regarding our flight from Barcelona to Mallorca. Specifically the luggage restrictions. Two of the guests traveling ended up paying more than the airfare in round trip luggage fees. Again, this is something that should have been brought up prior to tickets being purchased for us. The local tours we did including Sagrada, walking food tour and the boat day were really great. They were the only aspects saving this trip from less stars. Not sure if I’ll use KimKim again for our next big international girls trip, sadly

Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Jun 12, 2025
Dear Halima.
We are very sorry to read your feedback, and we want to clarify a few aspects so other travelers don´t get confused with your words:
First of all, I´m sorry that the domestic flight company lost your luggage, but as you know, we have been working with them daily until you finally received it back at your house in the USA. This is something out of our control, but we worked hard to obtain it for you, and we made it. Also, as you know, you had a 20 kg checked luggage, and a small...
Read more

Dear Halima.
We are very sorry to read your feedback, and we want to clarify a few aspects so other travelers don´t get confused with your words:
First of all, I´m sorry that the domestic flight company lost your luggage, but as you know, we have been working with them daily until you finally received it back at your house in the USA. This is something out of our control, but we worked hard to obtain it for you, and we made it. Also, as you know, you had a 20 kg checked luggage, and a small handbag included in your internal flight, and we told you about it in the day-by-day we sent to you one month before you had your flight, so you had plenty of time let us know if you needed and extra luggage with you.
Second, .We built the trip plan together, which means including hotels, transfers, and activities for you, and once you agreed with ALL the elements contained, we sent a budget. In this building process, YOU NEVER mentioned you wanted to include those transfers, so I don´t understand your complaint. Some travelers want them, and some others don´t. The value of kimkim is the customized working method we use with travelers, and that´s what we did with you, as with other travelers.
Also, as you know, we offered you a rental car, but you mentioned that you prefer not to drive, and instead have taxis to move from your villa in Mallorca, so sorry, but your words are not accurate.
And finally, with NO EXTRA cost for you, we paid and booked other services like the Terrace at Sercoltel Hotel. It was a shame that you couldn´t go because of the lost luggage, but there we were offering extra services with no extra cost.
As I said to you before, I´m very sorry that the domestic flight company lost your luggage, but this is out of our control.
On the other hand, I´m so glad we finally could get it for you at your house in the USA.
We wish you the very best, and I´m sure that once you calm down your anger, you´ll have the chance to continue enjoying travelling around the beautiful world.
Thanks for your time & warm regards!

Wonderful and worry-free Basque region experience!
Spain | May 24 - Jun 1, 2025

Phil
Phil R.
Pelham, AL | Reviewed on Jun 09, 2025
Our family had a wonderful and worry-free experience in the Basque region of Spain thanks to Alfonso’s detailed planning. During the trip Alfonso and his assistant Uhaina provided continuous communication, reminders and immediate responses to any questions. The hotel selections were extraordinary in comfort and location.
Our walking tour guide in San Sebastian, Juan, excelled in explaining the cultural and culinary history of the city. We especially enjoyed the variety in the pintxos...
Read more

Our family had a wonderful and worry-free experience in the Basque region of Spain thanks to Alfonso’s detailed planning. During the trip Alfonso and his assistant Uhaina provided continuous communication, reminders and immediate responses to any questions. The hotel selections were extraordinary in comfort and location.
Our walking tour guide in San Sebastian, Juan, excelled in explaining the cultural and culinary history of the city. We especially enjoyed the variety in the pintxos walking tour that highlighted traditional and modern tastings. In Bilbao our Guggenheim Museum guide, Susana, pointed out the uniqueness of the art, sculptures and the building itself in an entertaining and fun fashion. Our cooking class experience at Gastronomica Bilbao was not only instructive, but also delicious and we’ve already recreated the Basque cheesecake recipe! In Madrid, we were most impressed by the depth of knowledge shared by our guide, Jose, at the Prado Museum and Royal Palace.
This is our fifth vacation experience with KimKim and we value them as our planning partner.

Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Jun 09, 2025

Dear family.
This is a beautiful review for other travelers looking for a similar trip with us.
It was a great pleasure working with all of you.
See you again!

Great trip
Spain | Feb 26 - Mar 8, 2025

M
Marrianne R.
Newark, NJ | Reviewed on Jun 07, 2025
Thanks to the Kim kim Team our trip to Spain was a success. We were able to cover a lot of ground with ease help to their assistance. Read more

Thanks to the Kim kim Team our trip to Spain was a success. We were able to cover a lot of ground with ease help to their assistance.

Hotel Reviews
Petit Palace Puerta del Sol
Madrid

Cute hotel close to Plaza de Sol with wonderful views and a great breakfast however it can be quite noisy late into the night since you are in the center of the city

Authenticity & Character
location is close to everything
Location
Staff
friendly and helpful
Cleanliness & Comfort
basic
Gar Anat Boutique Hotel
Granada

Beautiful boutique hotel with unique rooms, it was a quick walk to everything. Excellent service with a great breakfast and afternoon tea available in lobby. One word of caution if you are traveling with older or handicap guests the entrance does require you to step over the door frame into the lobby and some of the rooms had a step down/up into the room that could be an issue

Authenticity & Character
each room had its own theme
Location
Staff
Cleanliness & Comfort
Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Jun 12, 2025

Hi Marianne,

Thank you for your review of all the hotels! It gives future travelers a greater understanding of what to expect. 😀

I am so glad we were able to help plan everything on your trip, from accommodations, activities, and transportation, and that it was a smooth experience!

I agree, we have the best kimkim team!!! 🙌

This was our first time using kimkim to plan ...
Spain | May 23 - Jun 2, 2025

Christopher
Christopher D.
Los Angeles, CA | Reviewed on Jun 04, 2025
This was our first time using kimkim to plan a trip anywhere. It made the entire process incredibly easy and I will be recommending it to all of our friends back home. Our trip coordinator was Alfonso Nuñez with Basquelands Way. He was excellent and was always quick to respond when we messaged him with questions. We asked him to put together quite a complex trip that involved traveling to and planning activities in Madrid, Barcelona, Calders, and Palma de Mallorca. He created an amazing trip... Read more

This was our first time using kimkim to plan a trip anywhere. It made the entire process incredibly easy and I will be recommending it to all of our friends back home. Our trip coordinator was Alfonso Nuñez with Basquelands Way. He was excellent and was always quick to respond when we messaged him with questions. We asked him to put together quite a complex trip that involved traveling to and planning activities in Madrid, Barcelona, Calders, and Palma de Mallorca. He created an amazing trip and handled our requests with ease. Our favorite activities that he planned for us were the hot air balloon ride with Mallorca Balloons, the private olive oil farm tour at Finca Aubocassa, the tuk-tuk tour of Madrid with Tu Tuk Tuk, and the walking tour of Madrid with our guide Jose. I highly recommend Alfonso if you are planning a trip to Spain. We had an incredible time.

Activity Reviews
Private Electric Tuk-Tuk Adventure
Private Electric Tuk-Tuk Adventure
Madrid

Jose was a wonderful guide. Taking a tour of the city by tuk-tuk allowed us to cover far more ground than we would have been able to cover on foot and they are a lot of fun to ride in.

Quality of Experience
Guides, Drivers and Staff
Transport
Private City Highlights Walk
Private City Highlights Walk
Madrid

Jose was a wealth of knowledge about the history of Madrid and Spain. His enthusiasm for the history of the area was contagious. I highly recommend this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Hot Air Balloon Ride
Sunset Hot Air Balloon Ride
Mallorca

Our balloon ride in Mallorca was probably our favorite thing we did during our time in Spain. It was an incredible way to see the island.

Quality of Experience
Guides, Drivers and Staff
Transport
Olive oil farm visit (Almazara)
Olive oil farm visit (Almazara)
Mallorca

We had a wonderful time on our olive oil farm visit. Tiffany was a wonderful tour guide. She was knowledgable, funny, and kind. We would definitely like to visit again the next time we are on Mallorca.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Barcelona Bike Tour
Private Barcelona Bike Tour
Barcelona

This was hands down the best way to see the city. Our guide was great and riding around Barcelona on a bike is a lot of fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Evening Tapas Walk in Barcelona
Evening Tapas Walk in Barcelona
Barcelona
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Small group - Guided Visit of the Sagrada Família
Small group - Guided Visit of the Sagrada Família
Barcelona
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Jun 04, 2025

Dear friends.
I´m sure that your beautiful words will help other travelers to participate in similar trip projects with us.
Thanks for your feedback, and take care!

Twice in Spain
Spain | May 22 - Jun 2, 2025

Victoria
Victoria C.
Charlottesville, VA | Reviewed on Jun 04, 2025
Adam has planned two fantastic trips for me this year as I have capitalized on my daughter's stint teaching English in Madrid! The hotels he found for me in Madrid and Granada were outstanding, and he set us up with some incredible food and adventure tours, including a wine tasting in Mallorca that he joined us for--kimkim's specialists like to get firsthand experience of anything they recommend! It was so much fun to finally get to meet him :-) We spent a couple of gorgeous afternoons... Read more

Adam has planned two fantastic trips for me this year as I have capitalized on my daughter's stint teaching English in Madrid! The hotels he found for me in Madrid and Granada were outstanding, and he set us up with some incredible food and adventure tours, including a wine tasting in Mallorca that he joined us for--kimkim's specialists like to get firsthand experience of anything they recommend! It was so much fun to finally get to meet him :-) We spent a couple of gorgeous afternoons sailing the Balearic Sea, had our minds blown by the Alhambra and the Thyssen (my favorite Madrid museum), and of course, sampled allllll the tapas everywhere we went. Adam also booked all our transfers--trains, planes, automobiles--so we were able to travel all over Spain without a hitch, which by itself more than justifies using kimkim's services. I've worked with them multiple times in three different countries now; I don't mind planning my own travel when it's just me, but as a mom who often travels with one or more of my kids, I really appreciate having a local specialist (and fellow adult) in my destination who can provide some logistical support and guidance far from home. I will definitely be back in touch with Adam for my next Spanish adventure, since I still haven't made it to the north yet!

Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Jun 12, 2025
Vikki! 😀 You're one of my favorite travelers, and it's so great to have worked with you multiple times! Plus, we got to do the wine experience together in Mallorca! 🍷 It was so great meeting you in person! I'm glad to hear you enjoyed the hotels and activities! The catamaran and snorkel adventures are some of my favorites, and it's so cool that you were able to experience different coasts of the island! Yes, we are a one-stop shop for everything within the country, including hotels,... Read more

Vikki! 😀 You're one of my favorite travelers, and it's so great to have worked with you multiple times! Plus, we got to do the wine experience together in Mallorca! 🍷 It was so great meeting you in person!

I'm glad to hear you enjoyed the hotels and activities! The catamaran and snorkel adventures are some of my favorites, and it's so cool that you were able to experience different coasts of the island!

Yes, we are a one-stop shop for everything within the country, including hotels, activities, and transportation! ✈️ So great you did all the transportation via trains, planes, and automobiles without a hitch! 🙌

I hope to see you on another kimkim trip! :)

Dalia spent the time to tailor the trip to our interests
Spain | Apr 23 - May 28, 2025

Judy
Judy H.
Rancho Palos Verdes, CA | Reviewed on Jun 04, 2025
Dalia was very helpful in planning the trip. She helped us narrow down the places we wanted to see and figure out which cities would make good bases for side trips. Vejer de la Frontera was charming white village and we’re happy Dalia tipped us off to Fondación MAC sculpture garden (or rather, sculpture in a natural setting) outside of town. It was good to have quick phone access to her during the trip when we needed a doctor and when no one could direct me to the car rental place. Best of... Read more

Dalia was very helpful in planning the trip. She helped us narrow down the places we wanted to see and figure out which cities would make good bases for side trips. Vejer de la Frontera was charming white village and we’re happy Dalia tipped us off to Fondación MAC sculpture garden (or rather, sculpture in a natural setting) outside of town. It was good to have quick phone access to her during the trip when we needed a doctor and when no one could direct me to the car rental place. Best of all, she found two excellent bird photography guides for John who took him to great locations he could never have found otherwise. The other guides were good too, especially Marco, who led us on a walk through La Breña Natural Park and knew about all the local plants, and Joaquin in Cordoba.

Local specialist: Dalia Bouzerar
Dalia
Dalia Bouzerar
Local specialist in Spain | Replied on Jun 09, 2025

Thanks so much for your lovely message! It was really fun designing this trip for you both, and I’m so happy to hear you enjoyed the mix of places and experiences. Vejer is such a special spot, and I’m glad you made it out to the sculpture garden—it’s definitely one of those hidden gems! I'm thrilled John had such a great time with the bird photography guides, and that your walks with Marco and Joaquin added something special to the trip; they truly are excellent at what they do. I’d be delighted to help with any future adventures you might plan in Spain or Portugal!

Spain or Bust 🇪🇸
Spain | Apr 18 - Apr 26, 2025

Annah
Annah T.
Ashburn, VA | Reviewed on Jun 01, 2025
This was the absolute most amazing vacation we have ever taken. Alonso and his team went above and beyond to ensure we had the most memorable time. We were a family of 10 spanning 3 generations. We started our trip in Madrid. We wanted to start our trip with a tapas tour with expectations of a culinary experience. Jose, our guide in Madrid, took us on a journey of history and culture that was woven in with the different dishes. We spent 3 days with him experiencing food, touring the palace... Read more

This was the absolute most amazing vacation we have ever taken. Alonso and his team went above and beyond to ensure we had the most memorable time. We were a family of 10 spanning 3 generations. We started our trip in Madrid. We wanted to start our trip with a tapas tour with expectations of a culinary experience. Jose, our guide in Madrid, took us on a journey of history and culture that was woven in with the different dishes. We spent 3 days with him experiencing food, touring the palace and ending in Toledo with Easter mass and a tour of the streets. In Barcelona our experiences included a bike tour, a tapas tour, the most wonderful guide at Sagrada Familia, a FC Barca game and ended with a winery tour and a trip up the mountain to Montserrat . We are ready to plan our next vacation and Kim Kim has set the standard so high we are afraid of being disappointed. Thank you so much to Alfonso and Uhania for your attentiveness.

Activity Reviews
Private Montserrat & Penedès Wine Region Day Trip
Private Montserrat & Penedès Wine Region Day Trip
Barcelona

This was the highlight of our vacation. Our guide at the winery took is on a journey of the wine and olive oil of the region. After we had our favorite meal of our Spain trip. We may have drank a little too much mine so the ride up the mountain to Monserrat was slightly rough but so worth it. Monserrat is one of the most beautiful places we have been too.

Quality of Experience
The food
Food
Everythjng
Guides, Drivers and Staff
Our driver was professional and personable.
Transport
We were spoiled in a Mercedes van that was only 2 months old
Day Trip to Toledo
Day Trip to Toledo
Madrid

Our guide Jose was the best tour guide we have had in any country. He made us fall in love with the food, history and culture of Spain.

Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Jun 02, 2025

Dear Annah.
This is a beautiful review. We are so glad all of you had such a great trip experience!
We hope to see you again

Our trip to Portugal and Spain was excellent....
Spain | May 16 - May 26, 2025

Joe
Joe S.
Flagami, FL | Reviewed on May 31, 2025
Our trip to Portugal and Spain was excellent. All of the arrangements were perfectly done by Raquel and her team. They were extremely accommodating to our needs and wants and everything in the trip went flawlessly. Every driver pick up was perfectly on time. All of the drivers had a great personality and talked with us the entire time. We actually became friends with Ze (I think his full name is Jose but he said to call him Ze) He is a musician as I am and we share videos now of each... Read more

Our trip to Portugal and Spain was excellent. All of the arrangements were perfectly done by Raquel and her team. They were extremely accommodating to our needs and wants and everything in the trip went flawlessly. Every driver pick up was perfectly on time. All of the drivers had a great personality and talked with us the entire time. We actually became friends with Ze (I think his full name is Jose but he said to call him Ze) He is a musician as I am and we share videos now of each other performing. He was extremely friendly. In addition Jesus another driver from Sevilla to Granada was equally as good. So friendly, knowledgable and went out of his way to be accommodating for us. Both of these people should get 5 stars plus and get bonuses. That being said we tipped everyone we encountered very well.

For the tour guides, they were also excellent and tipped well. Ones that stood out were Feliz at the hike to the castle in Lisbon. He was super friendly, knowledgeable, and a great person to be around. All of the rest of the guides were amazing fun and just great people. There are too many to name, however I am going to name one more that has to be the nicest person we encountered. His name was Paulo and he was the guide to Nazare. The strangest part is that I never met him in person. I unfortunately along with my wife got sick that day and could not go on the tour. He did take our friends Lisa and Mike though. That being said he was so concerned with our health, that he offered to take us to the hospital, when we refused he went to the pharmacy got us some medicine and brought it to the hotel. He continued to call us through the day to make sure we were ok. He was a true hero on my book. The medicine he got us made us better so we could go on the next days tours.

All of the hotels, tours, rides were excellent. Thanks KIM KIM tours you were amazing.

Hotel Reviews
PortoBay Marquês
Lisbon

Very accommodating and friendly staff, rooms were in good shape, breakfast good, bar good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cascade Wellness Resort
Lagos

Beautiful place, nice rooms, good food. Wish we could have stayed there longer.

Authenticity & Character
Front desk staff very nice, all very new but very nice
Location
Staff
Restaurant staff very to the point not friendly
Cleanliness & Comfort
H10 Corregidor Boutique Hotel
Sevilla

Great location, nice room, didn't stay there long enough to really experience anything but I would recommend it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Oniria
Granada

Nice place, lots of construction in front so hard to get to but over all good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room Mate Alba
Madrid

Nice Hotel, had some construction out front so hard to get into. Hotel and rooms very nicely appointed. Only stayed there 1 night but staff was nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tuk-Tuk Tour
Guided Tuk-Tuk Tour
Spain

Our guide was fun and nice. Very knowledgeable

Quality of Experience
Guides, Drivers and Staff
Transport
Lisbon Fado Dinner Experience
Lisbon Fado Dinner Experience
Spain

None of us made it to this. We were sick that day and our other friends were too tired to go.

Lisbon Culinary Food Experience
Lisbon Culinary Food Experience
Lisbon

Great Intro to Lisbon and the food. Very friendly guide. Very knowledgeable.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Transfer {{start_location}} to {{end_location}}, Hike the Caminito del Rey
Private Transfer {{start_location}} to {{end_location}}, Hike the Caminito del Rey
Spain

Amazing day. Just a beautiful hike and experiences. Our driver Jesus was amazing. Our tour guide who was native to the area was fantastic.

Quality of Experience
Guides, Drivers and Staff
Transport
Sintra Heritage Hike: Hidden Secrets
Sintra Heritage Hike: Hidden Secrets
Spain

Great Day, Guide was great. Feliz went out of his way to show us a great time.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Half Day Excursion to Nazaré
Private Half Day Excursion to Nazaré
Lisbon

We never got to do this because we were ill. But our friends went and loved it. Guide was very concerned about our well being and called us through out the day and brought us back medicine. He is amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Lagos & Ponta da Piedade Bike Tour
Lagos & Ponta da Piedade Bike Tour
Spain

Guide was fun and knowledgeable. Had a great time

Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran Excursion to Benagil Caves & Carvoeiro Beach
Catamaran Excursion to Benagil Caves & Carvoeiro Beach
Spain

Very fun, Whole crew and the captain were fun and knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Transport
Tapas Culinary Experience
Tapas Culinary Experience
Madrid

Ended the trip really strong with this tour. Great food, Great Guide, Great people on the tour.

Quality of Experience
Food
Guides, Drivers and Staff
4X4 Algarve Sunset Experience
4X4 Algarve Sunset Experience
Spain

The guide was new but very nice. The 4 wheel drive vehicle was cool, however they had an extra passenger which made one of our party sit in the way back which was not comfortable for her. The guide went out of his way to show us some cool things though.

Quality of Experience
Guides, Drivers and Staff
Transport
This vehicle should only hold 4 people max
Flamenco Experience
Flamenco Experience
Spain

Very Interesting and fun to watch

Quality of Experience
Traditional Andalusian Market Visit & Cooking Class
Traditional Andalusian Market Visit & Cooking Class
Seville

Amazing experience. We love to cook and Chef Diane as well as the Manager Ariana were amazing. Loved everything about it.

Quality of Experience
Food
Seville City Bike Visit
Seville City Bike Visit
Seville

Fun and very informative. We had a little confusion with the bikes. AT first they gave us regular bikes but we paid for electric ones. They quickly changed it out and we were off an running. Nice experience.

Quality of Experience
Guides, Drivers and Staff
Guided Visit of  Alhambra & Generalife Gardens
Guided Visit of Alhambra & Generalife Gardens
Spain

Very interesting and beautiful experience. Really had a nice day.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Jun 02, 2025

Hola Joe, Thank you so much for your detailed feedback!
It's amazing to hear you had a wonderful time with your group.
I will pass your words onto to our local guides and drivers, specially to Paulo🥰 They will be so happy to hear that they have contributed to a wonderful adventure. It was a real pleasure working with you making this possible and that it met your expectations 😊All the best , Raquel

Why travelers love kimkim

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You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.