Kimkim Trip Reviews for Spain

Our trip to Spain was amazing, 19 months of planing with KimKim. This was the 2nd time using them, and would definitely use 7 refer them. From Seville, Madrid, Costa Brava to Barcelona and all the other excursions kayaking, wine tasting, royal palace taps stroll etc. All amazing. But there was a couple of bumps in the road which was not really a big deal. But I did I feel like Alfonso was more of pointing the issues at others, rather than understanding the issue. Or just take accountability.
*1st issue was every stop from destination to destination we had a private transfer from hotel to train station or vice versa. Except when leaving Madrid, we were required to take a taxi to the train station. Private transfer should have been included, and I will never be convinced it shouldn't have been. When asked about this, Alfonso immediately referenced a conversation we had in the trip chat about taxis. But that was in regards to taking taxis to our excursions(Costa Brava) not back to a train station
*2nd issue was at some point our train time changed leaving Madrid to Costa Brava back in May. But we were never notified, and we never noticed either. Originally scheduled to leave at 10:30 and arrive 13:15. New time was 12:27 and arrive 16:35. Not that big of deal, but what was never mentioned once was that it was an 1:15min ride to the hotel. So what originally was a day we thought we would be at the Hotel by at least 14:00, didn't arrive until almost 18:30. In addition to the time changes our train tickets had incorrect train # on it. Thankfully Renfe held the train for 20min to get us seats on the train
*3rd issue was not having clear instructions at the Sagrada Familia. Had instructions to meet for a guided tour at 17:00 at a certain point, we waited and waited. But eventually we didn't know who we were actually waiting for so we went inside. Where we waited there's hundreds of people, different tours with different groups, colored flags etc. Again this wasn't really a big deal for us, but when asked Alfonso seemed very frustrated with us, as if we were just asking to much. We just didn't know, we followed the specific instructions and just waited at the meeting. But didn't know who we were meeting.
*4th issue was Alfonso creating a WhatsApp group thread for communicating, and not actually including me. The group consisted of him, his associate and my wife Paula. This I didn't understand, as I just spent 19months planing this trip with him, and he set up this group chat without me. Wasn't until the 2nd to last day I was added to the chat. Again small issue, I just didn't understand why.
In summary our trip was amazing!! I spent 19 months planing this with Alfonso and everything he put together was amazing from top to bottom, the hotels, excursions food etc. Although I do know Alfonso was dealing with a family matter, and I hope everything is ok. My father passed away this past January, it was a very difficult time. With that said I feel Alfonso did a great job with everything, nothing is ever perfect. Would still give 4-4.5 stars. There was just a couple of things where the instructions weren't clear to us, and when we reached out. We sensed some frustration from Alfonso towards us. We've now been home for 12days, and I thought its very unusual for a traveler agent that you worked with for 19 months, and hasn't even reached out asking how the trip was. Or ask for a review? So I came on to check, and only saw the KimKim reply. Either way can't wait to plan the next trip

Activity Reviews

Cruise Seville's Río Guadalquivir

Seville

Quality of Experience

Guides, Drivers and Staff

Visit to La Sagrada Família & Tower

Barcelona

Quality of Experience

Guides, Drivers and Staff

Private Visit to Seville’s Cathedral & Alcázar

Seville

Quality of Experience

Guides, Drivers and Staff

Private Evening Tapas Stroll with Locals

Madrid

Quality of Experience

Guides, Drivers and Staff

Transport

Tapas Walk in Barcelona

Barcelona

Quality of Experience

Food

Guides, Drivers and Staff

Kayaking & Snorkeling in Costa Brava

Spain

Quality of Experience

Guides, Drivers and Staff

Private City Walk & Royal Palace Experience

Madrid

Quality of Experience

Guides, Drivers and Staff

Private Wine Experience

Spain

Quality of Experience

Guides, Drivers and Staff

5/5 Stars – An Unforgettable Travel Experience!

We couldn’t have asked for a better trip planner than Hector at Spiritu Travel! From start to finish, Hector went above and beyond to make sure our vacation was seamless, stress-free, and truly unforgettable. He was extraordinarily patient, took the time to answer every single question we had, and even jumped on phone calls with us multiple times before our trip to walk through the itinerary and make sure every detail was covered.

The Spiritu Travel app was an absolute game-changer, putting our complete itinerary, travel details, and key information right at our fingertips whenever we needed it.

Every excursion and local guide Hector booked for us was top-tier, exceptionally professional, and always right on time. On top of that, the private transports Hector arranged were wonderful—the drivers were incredibly friendly, highly knowledgeable, and made getting around a breeze.

Thanks to Hector and Spiritu Travel, we enjoyed every single minute of our trip. We are already looking forward to booking our next adventure with Hector and cannot recommend him highly enough!

Hotel Reviews

Hotel Meninas

Madrid

Rooms are small and there is a poor view out the windows. The room smell a bit musty and the free breakfast was really bad.

Location

Centrally located near the center of the city and metro.

Staff

Staff was always friendly and helpful

Cleanliness & Comfort

Cascade Wellness Resort

Lagos

This hotel was amazing and the highlight of our entire trip. I would highly recommend it. The room was clean and well kept. The pools were beautiful and clean. The food at the different restaurants was top notch.

Authenticity & Character

Location location location

Location

Close to town and located near the cliffs for hiking and running or walking

Staff

Everyone was extremely helpful and friendly

Cleanliness & Comfort

The entire place was always clean.

Activity Reviews

Exploring Sintra & Cascais: Palaces, Cliffs & Coastline

Lisbon

Sintra is a beautiful town. However, it gets very crowded. To nobody’s fault the high risk of wild fires had closed the road and we couldn’t visit the palace. The trip to cascáis was a great experience just wished we had more time to spend there.

Quality of Experience

Guides, Drivers and Staff

Transport

The Soul of Lisbon: Fado Dinner Experience

Spain

True dinner and a show experience. The food was delicious our waiter was very friendly and accommodating. The show was espectacular and we would highly recommend it, even my 8 yold daughter enjoyed it a lot.

Quality of Experience

Food

Overall our trip was wonderful in every way, we had just enough guided tours and just enough time to explore on our own. The TRIP PLAN app was a great way to keep track of everything scheduled, tickets and notifications of who and when we were to meet our guides.

I no longer have access to our Trip Plan so I cannot name all of our guides....sorry

Great Stuff:
Barcelona Tapas was a great experience with a great guide
Cava & Rioja winery visits were well chosen and excellent
Pamplona & Basque transfer guide Haime was a dream, very personable and very knowledgeable, great choice
Bilbao Guggenheim guide was wonderful and gave us a great insight into the Spain collections
Madrid - Our old town tour was great and our great and flexible as we noted areas we had already spent time and showed us new and interesting places. He also gave us many great recommendations for food and drink

MADRID...THANK YOU FOR WINNING THE WORLD CUP while we were there

Some comments on making things better:
Connecting your travelers with bus/metro/transit would be most helpful, we used these services A LOT in our travels and struggled with the initial source of finding websites/apps and ticket tips, please assist to Trip Plan.

Barcelona
Tickets to Sagrada Familia we on a Saturday and the site closes early. we barely had 30 minutes at the site, so we missed the crypt, museum, workshop and much of the side chapels in the building. Really disappointing as this was my #1 place I wanted to spend time in Barcelona
Montserrat visit was too short, our guide was great.....starting earlier to allow for time to walk/hike would be great

Zaragoza ghost town visit was all in spanish our guide did his best to translate. There was an option for an app to use personal headphones on our phones in english, but we didn't know to bring them

Pamplona
2 full days is enough [our fault]
We didn't get any help directing use to resources for tickets to balcony viewing of the running or the bulls, bullfights or suggestions. We managed from here but....

Our trip to Barcelona and Madrid was wonderful. The itinerary was perfect for what we were looking for. The hotels and transport were great, and we were in perfect locations for everything we wanted to do. Our tour guides and excursions were all wonderful.

Julie was an incredible help throughout our trip planning and beyond. She was there every step of the way, always with a smile on her face and an upbeat, client-centric attitude that made the whole experience easy and enjoyable. Her preparation was thorough and thoughtful, and she followed up diligently on every detail, including working to resolve a car rental mismatch with Sixt and a refund for a flamenco show dinner that didn’t go as planned. What stood out most was her sweetness, kindness, and patience. She kept us updated every step of the way and made sure everything was handled properly, even after the trip was over. I’d recommend her without hesitation to anyone looking for someone who genuinely cares about getting things right for their clients.

This was a fantastic trip and very well planned. The directions provided by Hector were easy to follow, and nothing was left out. Our hotel accommodations were perfect, and the staff at each hotel were amazing. Our tour guide Linda in Madrid was spectacular, and we enjoyed all her knowledge of the history of Spain. Each guide was very attentive to the pace of an 80-year-old mother. The Flamenco show was breathtaking and left an impression on our hearts. I will absolutely use KimKim's services again and highly recommend this once-in-a-lifetime trip to everyone. Thank you!

Hotel Reviews

Hotel Palacio de Santa Inés

Granada

Authenticity & Character

Location

Staff

Cleanliness & Comfort

H10 Corregidor Boutique Hotel

Sevilla

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Acta Splendid

Barcelona

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Meninas

Madrid

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

A Night of Flamenco in a Sacromonte Cave

Granada

One of the most spectacular experiences. This show is a must-see. Very intimate and moving!

Quality of Experience

Guides, Drivers and Staff

Walking Madrid’s Old Town

Madrid

Quality of Experience

Guides, Drivers and Staff

Transport

Discover Granada’s Iconic Alhambra & Generalife Gardens

Spain

Quality of Experience

Guides, Drivers and Staff

Transport

Monumental Seville on Foot & Visit Real Alcázar

Seville

Quality of Experience

Guides, Drivers and Staff

Transport

Excursion to Montserrat Monastery & Scenic Hike

Barcelona

Quality of Experience

Guides, Drivers and Staff

Transport

Barcelona Highlights: Guided Walk & Iconic Sagrada Família

Spain

Quality of Experience

Guides, Drivers and Staff

Our trip was incredible!

From the planning of specific planned activities, to our “own” time, as well as all of our service providers such as the private drivers and the assistance from Espiritu Team through online messaging via the Trip Plan app. Every driver was professional, safe and vehicles were exceptional. Each of our guides from the food tours, wineries and olive oil estate were top notch. We loved the mix of small group events as well as the private guides we had on several of our experiences.

In Porto - we loved our guide’s (Joao) knowledge and the local establishments that we experienced; the Douro Wine & River Cruise was perfectly timed and our private guide’s (Tiago) personal winery experience was equally enjoyed.

In Lisbon - Our dinner with a local family was a unique experience that we will always remember. Our excursion to Sintra, Cascais was made special by our private guide (Nuno) was great. Also, our private guide (I no longer have his name) who took us on a walking tour of Alfama area of Lisbon was a joy to spend the morning walking the neighborhood.

In Lagos, Algarve the boat tour to the Benagil was a nice getaway for a few hours.

While our time in Seville was a bit compromised due to the excessive heat, the Flamenco event had a feel of real authenticity. The Olive Oil Estate also was a unique experience. Our day trip to Cordoba had beautiful sights but the heat caused us to shorten that day trip unfortunately.

Mallorca was amazing! From the accommodations at the Cala Fornells Hotel to the overall island. I think we’ll be back there in the future.

Lastly, Barcelona was so enjoyable. The Tapas tour was so much fun, the trip to Montserrat was nice as well. But the private tour of the Vins El CEP winery was a perfect end to our trip.

In summary, the timing of each stay, of each planned event mixed between our “own time” was simply perfect. The accommodations were wonderful - great locations and high quality. Without exception all of our guides and drivers made our experience a trip of a lifetime! Thank you so much for all your efforts in planning and assisting us throughout our trip.

Troy & Beth Jandrasitz

Hotel Reviews

Hotel Regina

Barcelona

Very nice size room, lovely view, great breakfast and a nice bar area. Walkable to many key attractions or a short taxi ride to them.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Cala Fornells

Peguera

This was such a nice hotel. Great location, great views and wonderful staff. The facilities - Breakfast area, Patio and beach were amazing. It is one place we would not hesitate to come back to.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

H10 Corregidor Boutique Hotel

Sevilla

Location was close to some key attractions - Cathedral and Royal Alcazar and local dining establishments. A short taxi to others key attractions as well.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cascade Wellness Resort

Lagos

Very nice resort. The pool area is very nice, and location to beautiful coastline is a big plus. Room was large, clean with beautiful view. The breakfast was excellent..

Authenticity & Character

Location

Great remote location just outside Lagos. An easy Uber/Taxi ride into town

Staff

Cleanliness & Comfort

MeraPrime Gold Design Hotel

Lisbon

Staff was excellent. Room was very small given the amount of luggage we had for our extended vacation. Location was exceptional. Breakfast was in a small lobby - it was adequate but could have been better.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Rooms and Breakfast (i.e., lobby) very small

PortoBay Teatro

Porto

Great location, friendly staff, clean rooms and very good breakfast

Authenticity & Character

Location

central to everything - walkable to most places we wanted to see

Staff

Cleanliness & Comfort

Activity Reviews

Taste Barcelona: Authentic Tapas & Neighborhood Walk

Barcelona

Loved the different type of local establishments that we went to

Quality of Experience

Food

Guides, Drivers and Staff

Transport

From Market to Table: Cook Authentic Spanish Dishes

Barcelona

Most fun night we had in a small group experience. First time we did a cooking class and it was som much fun. Would do it again.

Quality of Experience

Guides, Drivers and Staff

Transport

Walked to event

An Evening of Flamenco

Seville

Quality of Experience

Guides, Drivers and Staff

Transport

We walked

Dinner With Locals: A Homemade Portuguese Experience

Lisbon

The most unique experience you can have if you want to get to know what life is like at a local. This was so much fun.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Took a taxi to the house

Sun Boat Excursion to Benagil Caves

Spain

Coastline is spectacular. The Benagil Cave was unique, but a bit underwhelming - the journey was more scenic that the cave.

Quality of Experience

Guides, Drivers and Staff

Transport

Montserrat & Penedès: Nature, Devotion & Cava

Barcelona

The trip to Montserrat was very nice - but the visit to the winery was exceptional.

Quality of Experience

Guides, Drivers and Staff

Transport

Spain's Liquid Gold: Visit an Andalusian Olive Oil Estate

Spain

Very unique experience to visit a nearly 500 year old olive oil estate once owned by Christopher Columbus’ son!

Quality of Experience

Guides, Drivers and Staff

Transport

Private Day Excursion: Sintra, Cascais & Estoril

Spain

The drive and walk through Sintra was amazing. Cascais and Estoril were also beautiful. Lunch at Sintra was perfect too. Having this as a private tour made it even more special.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Get to Know Lisbon with a Local

Lisbon

The morning walk through Alfama was so much fun

Quality of Experience

Guides, Drivers and Staff

Transport

We walked

Private Transfer {{start_location}} to {{end_location}} via Coimbra

Spain

Our driver was great. Provided us with recommendation for our time in Coimbra as well as restaurants with good Fado in Lisbon

Quality of Experience

Guides, Drivers and Staff

Transport

Douro Valley Highlights: Wine, Olive Oil & River Cruise

Porto

The day was perfectly planned. The Douro River Cruise was timed just right (about 1 -1.5 hours on the boat). The going to visit an old, small winery and a newer, larger winery was a perfect mix.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Foodie Experience in Porto

Porto

Going to local establishments with our guide made this a fabulous experience

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We walked to meeting point

The two week trip to Spain was well planned and managed. The price was reasonable, and included many museum entrance fee's. The hotels were well chosen and always followed our preferences. All of our guides were outstanding and knowledgable. Kim Kim kept in daily contact to ensure smooth transitions and transfers. Isa changed our eating habits forever. Miriam, Gabriel, and Jose taught us so much history and culture that I will be eternally grateful. Miguel drove us to/from Caminito del Rey and was a joy to be acquainted with.
This was our honeymoon, and was the best adventure of our lives.

We had an excellent time. It met all my expectations. The tour guides were great, knowledgeable and frequently entertaining. We loved not having to worry about getting to and from airports and trains. The hotels selected were all very good. We enjoyed every adventure we went on especially the food tours. I think this is the best way to travel. I used to do all the planning. This was a breeze. We did four cities and each one was so easy to manage.

Hotel Reviews

Hotel Casa Morisca

Granada

Super cute. Nice courtyard. Comfortable room. Some street noise because it was at street level, but mostly quiet. Easy access to where we wanted to.

Authenticity & Character

Lots of character. Felt like we were staying in someone’s home.

Location

Seemed like more walking needed to get around. First place we used taxis.

Staff

Friendly and helpful in calling for taxis

Cleanliness & Comfort

Very clean and comfortable.

H10 Palacio Colomera

Córdoba

Probably the nicest hotel we stayed at. The breakfast was very good. Very central. Easy walking wherever we wanted to go. It was 105 degrees so very happy to have good AC. Beds comfortable.

Authenticity & Character

It was quite fancy for us. We did not use the pool, it was just too hot out. We did hang out in the atrium mostly because there was no place to sit in the room other than the beds.

Location

Very central, easy to get around

Staff

Very helpful and friendly

Cleanliness & Comfort

Everything was clean and comfortable.

B&B Madrid Centro Puerta del Sol

Madrid

Very centrally located, metro 1/2 block away. Madrid is really walkable. We only did public transport once. Beds comfortable. The glass bathroom walls were interesting and not especially private. Coffee, fruit and snack food available 24 hours.

Authenticity & Character

Not much character, fairly modern. In between two restaurants.

Location

Staff

Friendly and helpful staff.

Cleanliness & Comfort

Place was clean and comfortable. Window into an air shaft.

Hotel Suizo Barcelona

Barcelona

This hotel was well located. It was comfortable and had excellent AC which was a pleasant surprise. My only complaint was the only window was on the ceiling so nothing to look at.

Authenticity & Character

We did not ask for luxury, so I expected it to be basic. I was disappointed in the only window on the ceiling.

Location

Staff

Easy to check in

Cleanliness & Comfort

Activity Reviews

Flamenco & Tapas Night

Granada

It was just us and our guide. We got a very personal experience. She was fabulous. We got quite a lot of information on what it’s like to live in Spain. The food was excellent. She took us into several markets: spice shop, Torrens Vicens and the Mercado Arabe.

Quality of Experience

It was so nice to have a personal tour guide. She answered all our questions, told us about life in Granada then and now.

Guides, Drivers and Staff

She had such a passion for the food and culture.

Transport

Walked to the meeting

Guided Alhambra & Generalife Visit

Granada

The Alhambra is everything it promises. Absolutely amazing. It’s huge! So much to see. The history is incredible. Just beautiful what was built and preserved.

Quality of Experience

So much to see and learn

Guides, Drivers and Staff

Our guide was great, very knowledgeable. Really brought to life the history.

Transport

We walked to meet the guide

Walking Tour the Mezquita & Jewish Quarter

Córdoba

The Mezquita was amazing! The guide was so knowledgeable and gave a great tour. So interesting the history around the building, the different people who expanded it and loved it. The Jewish Quarter was a sad history of how humans treat humans. It’s important to know that history and its impact.

Quality of Experience

The knowledge of the guide was phenomenal.

Guides, Drivers and Staff

Transport

We met up with the guide on our own.

Evening Tapas, Taverns & History Walk

Madrid

The walk was interesting, lots of cool history. We even looked at some street art. The highlight is the tapas and bars we went to. Who knew a whole place could be dedicated to mushroom tapas. They were so good! All the tapas were so good. The drinks and the history behind them was an all a part of the tour.

Quality of Experience

The tour guide really pulled together history, food and wine.

Food

Everything! So delicious! It was a nice mix of a variety of foods. And plenty of it. We were so satisfyingly full at the end.

Guides, Drivers and Staff

She knew her stuff! And clearly she loves the country and the people.

Transport

Walked to meet the group. It was pretty close to our hotel.

Royal Palace Visit

Madrid

This was our least favorite. I did not ask for it, but decided to go ahead with it. It was hot. We were tired. We were the only people with the guide. We just could not muster a lot of enthusiasm for the palace. Just not our thing. Also we had heard most of the history from a previous tour.

Quality of Experience

I think the guide did as good a job.

Guides, Drivers and Staff

The guide knew her information and did a good job explaining history

Transport

We made our own way there

Prado Museum & Cultural Walk with Lunch at Botín

Madrid

One of my favorite tours. Cassie was one of our favorite guides. All the history and knowledge of Madrid, Spain and the paintings. Ninety minutes went by fast! I waited 45 years to go to the Prado to see Velazquez paintings and it met all my expectations. We saw so many famous paintings and artists. No pictures allowed which was a little sad. I did go back the next day to spend more time. And Botin was fabulous! We had the suckling pig and it was melt in your mouth. The cheese cake was so good! Overall just perfect!

Quality of Experience

The Prado and Botin are top notch.

Food

Botin has been around for over 300 years and the reason is evident in everything they do.

Guides, Drivers and Staff

Cassie was just the best guide! Her enthusiasm for everything was so infectious.

Transport

We met at the museum

Summer Magic Nights at Casa Batlló

Barcelona

The house is amazing. It was very crowded and they move you pretty quickly through it it. It was hard to really look at and take in with that pace. The evening entertainment was painful. A really bad Sinatra singer. We were very hungry and the options at the bar were limited. We left early.

Quality of Experience

Hard to say, it was very crowded, not sure if it would be less so during the day. Just did not like the entertainment on the rooftop.

Guides, Drivers and Staff

We made our own way there. No personal tour guide, just what was at the house.

Gothic Quarter Tapas Walk

Barcelona

The tapas walk was great! We tried vermut- a bit sweet, had amazing eggplant with honey - I do not even like eggplant, until now, and Catalan crème is to die for. I was stuffed! And I learned a lot about Barcelona.

Quality of Experience

The guide was knowledgeable and the food was fantastic

Guides, Drivers and Staff

The guide was great, knew a lot of history about the area and took us to great tapas spots.

Transport

We were on foot so not transport. The meeting place was super close to our hotel.

Day Trip to Montserrat & Scenic Hike

Barcelona

Stephan was great. We did a short easy hike. He had a lot of information about the monastery and surrounding area. He dropped us off at the museum and gave us some free time. He then took us through the local farmers market where we tasted figs, honey and cheese. All of it delicious. It was just us so we had Stephan’s undivided attention. Fabulous day!

Quality of Experience

It is absolutely beautiful up there. Nice to do something out of the city.

Guides, Drivers and Staff

Stephan’s knowledge and flexibility for what we wanted to do.

Transport

Stephan drove us up and back down.

Park Güell & La Sagrada Família Experience

Barcelona

The tour guide was knowledgeable about both spaces. Sagrada Família is exceptional. I could easily have spent more time there. Park Guell also fascinating. My only complaint was not going inside any of the houses. The group was the largest we were in. After some of the smaller tour groups we did later, I would have enjoyed a smaller group more. Despite all that we really enjoyed these spaces.

Quality of Experience

Knowledge of the tour guide

Guides, Drivers and Staff

Friendly and knowledgeable

Transport

We bussed to the meeting point. From there a private bus to Sagrada. Took the metro back to the hotel. Public transport is good.

We ended up having an amazing trip. Thank you to KimKim for all of the efforts on our behalf.

Our family was thrilled with our recent trip to Spain planned by Marina. We had the perfect amount of busy days and relaxing days. Some of our most memorable moments were-
kayaking and snorkeling in Costa Brava followed by relaxing on the beach. We loved our guide Stepan and he was so wonderful with the kids in the water and showing them about the plants and animals in the area.
the tapas tour in Barcelona - food and people were all wonderful! Boris had a great outgoing personality and really made everything so personalized and fun.
The Sagrada Familia was so beautiful.
The caves in Nerja were amazing, as was the town of Frigiliana. This was a great way to slow down a bit and enjoy the pace of a smaller town.
We loved Valencia and the Science museum campus.
In Madrid, we went to Euphoria - Art is in the Air, which is an inflatable art exhibition. It was so cool to see and interactive for the kids. We really want to see it again in Chicago.

Overall, we loved the people, food, sights, and lifestyle in Spain. We thank Marina so much, and all our guides, for a wonderful trip!

Hotel Reviews

Dear Hotel Madrid

Madrid

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Just a lot of issues at check in with AC not working and tvs not streaming. The rooms are not as great as other Spain hotels.

Boutique Hotel Luna Granada Centro

Granada

Simple but thoughtful design. The pool is a little small, but the location is very good and staff were helpful

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Molina Lario Hotel

Málaga

We loved the location of this hotel and had the BEST corner front room

Authenticity & Character

Location

Staff

Cleanliness & Comfort

SAMAN HOTEL BOUTIQUE

Valencia

The staff here were VERY helpful on transportation guidance and recommendations

Authenticity & Character

The pool and courtyard are a surprising treat for a long day

Location

Staff

Cleanliness & Comfort

Andante Hotel

Barcelona

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Traditional Tile Painting Experience

Granada

A fun way to learn about the tile and get to sit down and relax with art

Quality of Experience

Guides, Drivers and Staff

Transport

Taste Barcelona: Authentic Tapas & Neighborhood Walk

Barcelona

Perfect first night activity in Barcelona

Quality of Experience

Food and each location were wonderful!

Food

EVERYTHING! The fried tomatoes, spinach croquetas, and morcilla. All the wine of course! And vermouth

Guides, Drivers and Staff

Boris was funny, knowledgeable and just genuinely great to be on tour with

Transport

Kids’ Journey Through Madrid with Activities & Snacks

Madrid

This was the best way to see some of Madrid's sights while also keeping the kids engaged and interested. We loved this tour and it was the perfect length for time and distance.

Quality of Experience

Guides, Drivers and Staff

She did an amazing job with the games and scavenger hunt style work for the kids. They loved looking for the answers each place we went.

Transport

Guided Visit of Alhambra for Families

Spain

The Alhambra is such a beautiful place to see and walk around in. And I loved learning about the history and culture that shaped it. I would not visit here with young children, unless they are very much into walking around and looking at buildings. It's hard for children that need more movement and action.

Quality of Experience

Guides, Drivers and Staff

Transport

Discover Nerja & Frigiliana: Andalusian White Villages

Spain

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Costa Brava: Kayaking, Snorkeling & Scenic Coastal Walks

Spain

We loved this chance to see and swim in the coast. Stepan was great with our kids. The landscape was beautiful and we had such a nice day on Costa Brava. It was not crowded and we had a great meal after on the beach.

Quality of Experience

Guides, Drivers and Staff

Our guide was so great with the kids - answering their questions, helping them with the kayak, pulling them around in the kayak, talking to them about the marine and plant life. Terrific!

Transport

Barcelona for Kids: Gaudí’s Sagrada Familia & Park Güell

Barcelona

Quality of Experience

Guides, Drivers and Staff

Transport

Wonderful trip planned by KimKim! Response time was very fast in the planning stages. We loved all of the options we ended up going with.

Few things, one of our tours mentioned that we needed to buy tickets to a park although we did not. 2 of our excursions were rescheduled and the updated information was provided by me (not them) — resulting in almost missing a boat day due to this miscommunication. We were on our own for these.

We picked hotels with only AC and 2 of the hotels did not have good AC. Need to triple check reviews before booking if AC is your priority.

Overall, great trip! Thank you for the assistance!

Hotel Reviews

Belle Marivent Mediterranean Petit Hotel

Palma de Mallorca

Hotel is advertised to have AC, however the rooms were very very warm & slightly uncomfortable our whole stay. The rooms are TINY- had to play Tetris to get all of our belongings situated. The bathroom, shower, and sink all in the hallway was a little odd. However, we managed! Breakfast next door was the best breakfast we had. Very kind staff at hotel and the restaurant. Great hotel, just small and hot.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Very small rooms. AC did not cool the rooms.

Hotel Torre Del Mar

Ibiza Town

Our favorite hotel we stayed at! Large, resort feel. Had all of the amenities we like. Rooms were big and AC was COLD (this is a priority for us) Loved the location, the people, the food as well. Our favorite hotel of our stay!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

GOOD AC!!!

Andante Hotel

Barcelona

4 girls in early thirties from Texas visiting Spain for girls trip. Pros: - good breakfast - great location, walking distance to a lot - we wanted early check in but our room wasn’t available so we were offered an upgrade and we took it. However, the room was extremely hot. Cons: - AC is NOT GOOD. This hotel is advertised to have AC however, the room stayed very warm and stuffy no matter how low we turned it down. The summer is hot so if AC is your priority, highly recommend looking elsewhere. - location in the city is loud, bring air plugs - rooms kinda small, but manageable!

Authenticity & Character

Location

Walking g distance to a lot. Kind of loud. Homeless people in area.

Staff

Cleanliness & Comfort

advertised to have AC however, was not cool in the rooms whatsoever.

Activity Reviews

Hike Tramuntana & its Mountains Villages

Spain

Tour was great! Nina was excellent.

Quality of Experience

Guides, Drivers and Staff

Transport

Mallorca by Sea: A Boutique Sailing, Tapas & Snorkeling Experience

Spain

Really enjoyed this boat day. Preferred the small group. Would’ve been nice upfront to know that the drinks were not included in the package.

Quality of Experience

Guides, Drivers and Staff

Could’ve probably used a third staff to be a bit more accommodating.

Transport

Discover Ibiza Town by Bike

Ibiza

Great tour!! We had to reschedule last minute and staff was incredibly accommodating. Really loved riding the electric bikes around the island.

Quality of Experience

Guides, Drivers and Staff

Transport

Your Mediterranean Party Boat in Ibiza

Ibiza

This boat party was rescheduled a day prior. Luckily we were still in town for our rescheduled day. Kimkim did not notify us of the change as I was notified via WhatsApp. I then notified Kimkim of the change. The departure port was not updated by KimKim in our app, resulting in us almost missing the boat due to this lack of communication.

Quality of Experience

Communication from KimKim on the changes

Food

Our lunch was forgotten about, even that we upgraded our package.

Guides, Drivers and Staff

Boat staff was somewhat rude. We upgraded so we could have a place to lay and put our belongings and staff seemed somewhat annoyed. They also forgot to get us the pallela lunch served.

Transport

The updated port departure was not updated by KimKim which almost resulted us in missing our boat.

Park Güell with an Expert: Discover Gaudí’s Living Masterpiece

Barcelona

Loved this tour, Ruth was so kind and a great story teller!

Quality of Experience

Guides, Drivers and Staff

Transport

Montserrat & Penedès: Nature, Devotion & Cava

Barcelona

Great tour!! Marcel was great. The description said we needed to buy tickets to Montserrat, however, our tour guide had them so I’m glad we didn’t waste our money buying them in advance.

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip to southern Spain was an incredible experience, and we’re so glad we decided to give KimKim a try. It was absolutely worth it! We visited several UNESCO World Heritage sites, including the Alhambra and the Alcázar, and every part of the trip was thoughtfully planned.

Our accommodations were spectacular and perfectly located in the historic areas of all four cities we visited, allowing us to truly experience the unique atmosphere, culture, and charm of each destination. The private transfers arranged for us made transitioning from one city to the next effortless and stress-free.

A special thank-you to Coraima and Chinh for helping us plan such a memorable and enjoyable trip. We will definitely be using KimKim again!

Julia was amazing to work with. Another thoughtfully planned and well-executed European adventure.

Hotel Review

Meliá Calviá Beach

Calvià

Guest services was apathetic. Pool and buffet were crowded. Not easy to have a lounger at the pool. Inflexible check out time. Definitely not a romantic, relaxing or peaceful getaway. Felt more like a cattle call.

Authenticity & Character

Could have been in Branson MO except for the ocean. Very touristy.

Location

Had pools and a beach, but not close to the city and in a stretch of bars and crowded resorts.

Staff

Unhelpful. Did not answer phones. Long lines.

Cleanliness & Comfort

The rooms were nice with a good view.

Activity Reviews

Self-Guided Palma Walking Tour

Mallorca

Don't miss the heart of Palma and old town. Great food, shopping, people watching. Wind through the alleys off the beaten path and explore as your heart desires.

Quality of Experience

Cooking in a Windmill: A Mallorcan Culinary Adventure

Spain

Not only was Jordi so knowledgeable and a great chef and teacher, but the other participants from many different countries were so fun to visit and cook with. Would not miss and the food was EXCELLENT.

Quality of Experience

Guides, Drivers and Staff

Transport

Self-Guided Sa Calobra Scenic Drive

Mallorca

Beautiful and not to be missed.

Quality of Experience

Explore Cova de Coloms: Swim & Discover Mallorca’s Hidden Sea Cave

Mallorca

We travel a lot and it is hard to find new experiences, but this one fit the mold. So fabulous.

Quality of Experience

Guides, Drivers and Staff

Transport

Self-Guided Beach Day in Mallorca

Mallorca

Fun to see more of the island away from the hustle of Palma. Breathtaking views and authentic Mallorcan culture.

Quality of Experience

Mallorca Catamaran & Snorkeling Trip

Mallorca

Had the most wonderful experience. Small group with amazing hosts and food.

Quality of Experience

Guides, Drivers and Staff

Transport

The trip to Barcelona was wonderful. The team planned a private guided architect tour of a home Antonio Gaudi designed and the finale was a tour of the Basilica of the La Sagrada Família. Our Guide Javier was superb. He was so enthusiastic and extremely knowledgeable. Another plus was we did not have to wait in line.

Accommodations at the Musik Boutique Hotel was a delightful experience. The room was very warm with a balcony to sit outside and enjoy the city of view. The hotel staff was very engaging and always there to answer questions

Our overall experience was excellent and I highly recommend the services has to offer.

Hotel Reviews

Melia Palma Bay

Palma de Mallorca

The hotel was very clean, but it was also stark there were no pictures on the wall to make it feel homey onePlus was the rooftop pool and bar to sit out at night and look at the beautiful views of Mallorca

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Musik Boutique Hotel

Barcelona

Hotel was immaculate. Breakfast was delicious. Cezar at the front desk was extremely helpful and gave us some local suggestions for restaurants and activities

Authenticity & Character

The hotel has a sound system set up that you can ski in your personal music into the room. It was great to sit outside on the deck in here our personalized music list.

Staff

Cleanliness & Comfort

Activity Reviews

Day Trip to Montserrat & Scenic Hike

Barcelona

Beautiful and serene. The hike was a challenge so be prepared and in shape to climb 580 stairs and then walk a dirt trail. If you are athletic and like to move, you will enjoy this activity.

Guides, Drivers and Staff

Transport

Private Gaudí Architecture Walk with La Sagrada Família

Barcelona

The guide Javier was amazing and we did not wait in line

Quality of Experience

Guides, Drivers and Staff

Tossa de Mar was amazing. The hotel Noga booked for us had delicious breakfast, was less than 5 minute walk from the beach, and was very comfortable. We also took a guided kayak trip through Nicholau’s Kayak who worked with us and KimKim when there was scheduling problem. Raquel our guide was very knowledgeable and went above and beyond to show us an activity we could do the next day on our own.

Hotel Review

Hostal Boutique Sa Nansa

Tossa de Mar

Great no frills hotel. The beds are comfortable and breakfast is delicious. We had a family room with 5 beds and it was perfect for needs and gave us enough space. It is minutes away from the beach and Old Town has many very good restaurants.

Authenticity & Character

Location

Less than 5 minute walk from the beach

Staff

Cleanliness & Comfort

Activity Reviews

Kayaking & Snorkeling in Tossa de Mar, Costa Brava

Spain

Our guide Raquel was very knowledgeable and personable. She engaged with the kids about their interests while we rowed and she knew a lot about the Mediterranean and the area we visited. She went above and beyond to show us how to get back to a spot where people rock climb so we could come back the next day.

Quality of Experience

Guides, Drivers and Staff

Private Extended Visit to Sagrada Família

Barcelona

The guide was very knowledgeable and patient with our exhausted 9 year old. The trip to the tower was cool and she warned us about the tight curvy way down.

Quality of Experience

Guides, Drivers and Staff

We had an amazing experience booking our trip to Tossa de Mar and Barcelona through Kimkim. From the very beginning, the planning process was seamless and stress-free. The itinerary was thoughtfully designed, giving us the perfect balance of sightseeing, relaxation, and local experiences.
Every recommendation—from our accommodations to activities and transportation—was well chosen and made our trip even more enjoyable. Exploring the beautiful coastal town of Tossa de Mar and the vibrant city of Barcelona was unforgettable, and everything went exactly as planned.
What impressed us most was Kimkim's excellent customer service. The team was responsive, attentive, and always available to answer questions before and during our trip, giving us confidence and peace of mind throughout our travels.
We highly recommend Kimkim to anyone looking for a personalized, well-organized travel experience. They made our vacation smooth, memorable, and truly enjoyable. We wouldn't hesitate to use Kimkim again for our next adventure!

This is the kind of review that would be incredibly valuable to future travelers. I’ve tightened it up while keeping your enthusiasm and adding a polished flow.

Our family recently returned from an incredible trip to Spain, and I can’t recommend kimkim enough! From the very beginning, the experience was professional, personalized, and completely stress-free.

Anna took the time to truly understand what kind of vacation our family wanted. Through emails and phone calls, she listened to what was important to us and helped curate the perfect itinerary. We stayed busy every day without ever feeling rushed or overbooked—a balance that is much harder to achieve than I realized.

Our trip included walking and driving city tours, kayaking and snorkeling, a cooking class, family bike rides, a catamaran cruise, and more. Every activity was booked and paid for in advance, so all we had to do was show up and enjoy ourselves.

The kimkim app was one of the MVPs of our trip. I honestly think I had it open almost as much as my camera! Every activity included a Google Maps link to exactly where we needed to be, detailed descriptions of what was included (food, transportation, etc.), what we needed to bring, and a great synopsis of what to expect that day. It even worked offline, which was incredibly helpful while traveling internationally.

The tour guides were outstanding. Each one reached out beforehand to introduce themselves, confirm meeting locations, and provide a point of contact. The experiences felt intimate rather than touristy, and every guide was knowledgeable and engaging. Extra love for Girona Experience, Carol and Pau were amazing tour guides! These tours were absolute highlights of our trip! Chef Matthias and his paella 🥘 was the best in Spain.

Anna also included restaurant recommendations for each area we visited, complete with estimated price ranges. Those suggestions ended up being some of our favorite meals.

The hotels were another pleasant surprise. They were places I never would have found on my own—small boutique properties that perfectly matched the character of each stop. We started in a beautiful spa hotel tucked away in rural northern Spain, perfect for relaxing, before transitioning to a modern, eclectic hotel right on the beach. During the planning process I asked to change one of the hotels because I couldn’t quite articulate why it didn’t feel like the right fit. Anna listened, made the change without hesitation, and the final choice ended up being absolutely perfect.

We also had extended family traveling on a separate itinerary with some overlapping activities, which caused a little confusion one day. I contacted kimkim, and they responded almost immediately, clarified everything, and got us back on track. They checked in with us several times throughout the trip and even accommodated itinerary adjustments while we were already traveling without any issues.

Planning an international family vacation can feel overwhelming, but Anna and kimkim made it feel effortless. Their attention to detail, communication, thoughtful planning, and genuine care for our experience were exceptional.

I would recommend kimkim—and especially Anna—to anyone looking for a customized, seamless travel experience. We made memories that will last a lifetime, and we’ll absolutely be using kimkim again for future adventures.

Hotel Reviews

Cosmopolita Hotel Boutique & Spa

Platja d'Aro, Girona

Sallés Hotel Mas Tapiolas

Santa Cristina de Aro

We thoroughly enjoyed our stay! The hotel was quiet, quaint, and the perfect place to relax. Breakfast was outstanding every morning, with a great selection and delicious food. Dinner reservations were required, but we had no trouble making them the morning of. The evening meal was excellent, and the live music created a wonderful atmosphere. We’d happily stay here again!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Wonders of Girona Guided Walk

Girona

The Wonders of Girona walking tour was one of the highlights of our trip! Carol was incredibly knowledgeable, professional, and friendly, bringing the city’s history and culture to life in an engaging way. She did a fantastic job keeping everyone interested—even our kids (ages 10 and 11) genuinely enjoyed the tour. We learned so much and would highly recommend this experience to anyone visiting Girona!

Quality of Experience

Guides, Drivers and Staff

Carol!

Everything went very smooth. The accommodations were fantastic and the tours were great. The breakfast buffets at both locations offered something to eat for everyone with all the fresh fruits, pastries and cheeses. I would absolutely recommend KimKim for traveling to Spain. Anna and Yasmine delivered on every front.

Hotel Reviews

Cosmopolita Hotel Boutique & Spa

Platja d'Aro, Girona

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sallés Hotel Mas Tapiolas

Santa Cristina de Aro

Great breakfast buffet. Staff very friendly and accommodating.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Wonders of Girona Guided Walk

Girona

Carol was fantastic and very easy to tour with. Her knowledge made the tour very interesting and educational.

Quality of Experience

Guides, Drivers and Staff

Transport

Very pleased with the trip. The tours were all interesting & informative. . The guides were very knowledgeable & communicated with ease. There was only 1 hiccup when a tour was changed & we were not given the place to be at.
KimKim handled everything very professionally,
and was available throughout our trip. We felt the tapas tour in Granada should have been covered in the beginning instead of the end of our stay so we could have a better understanding. Mallorca was beautiful & we wished we could have spent at least another day. Our last day included a Catamaran Sail that was supposed to have been a small group. We ended up with 11 people on a 40 ft boat which was very tight and we actually motored the entire time instead of sailing. Not the best experience.
We truly enjoyed our free time & ability to see Spain the way we wished to. All in all, a great trip.
Helene & Ned Cohen