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Raquel Aceituno

The eternal question ... where to next?

I live for my passion: travelling. I aim to travel to every country in the world and inspire you to do the same. Nature, learning about new cultures, speaking several languages & blending in with locals, are my key drivers! During my trips, I seek adventures. I always put myself out of my comfort zone and have never regretted it! I am also an advocate of preserving and protecting our planet.

We are a project from travellers to travellers and we can't wait to take you on the best adventure ever!
I am from a wee town in Extremadura, Spain and Portugal´s borders. However, I consider myself a world citizen ;)

What places and activities do you specialize in?

"Spain and Portugal"

How did you get involved in travel?

"In 2014 I decided to grab my suitcase and moved to Scotland seeking for new challenges. I have been based up there for 8 years working on Tourism and at the same time traveling the world whenever I had the opportunity.

I combine my knowledge and background in Tourism with my personal vision of the world, to share with you my travel experiences in the most genuine and honest way possible."

Please share a unique travel experience you will never forget.

"mmm .... tough question!
Spain is the land of contrast and my very own place in the world, but If I had to name a feeling that would be called Granada. The scent of incense, Arabian flavours from ancient cultures and Alhambra became the most spectacular scenario to enjoy over and over again."

Top itineraries and travel advice
Family itineraries
Road trip itineraries

Recent trip reviews for Raquel

Thank you!
Spain | Nov 26 - Dec 4, 2025

Susan
Susan H.
Newark, NJ | Reviewed on Dec 05, 2025
KimKim organized a seamless trip for us! Our 2 tour guides (Jaime on Tenerife and Paolo on el Hierro) were fantastic. They were both knowledgeable, passionate about their island, and very flexible with their itinerary to meet our needs.
All transfers were well communicated, on time, and stress-free.
Thank you KimKim!
Read more

KimKim organized a seamless trip for us! Our 2 tour guides (Jaime on Tenerife and Paolo on el Hierro) were fantastic. They were both knowledgeable, passionate about their island, and very flexible with their itinerary to meet our needs.
All transfers were well communicated, on time, and stress-free.
Thank you KimKim!

Hotel Reviews
La Casona del Patio
Santiago de Teide
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parador del Hierro
El Hierro

The most beautiful spot for a hotel! Gorgeous views from every window. Would go again in a heartbeat!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Rayuela Suites
Frontera

Katherina was a wonderful host. Beautiful home, excellent breakfasts, and gorgeous views.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Laguna Gran Hotel
San Cristóbal de La Laguna

We were there only 10 hours but it was a memorable stay! Gorgeous!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
An Excursion toTeide, Garachico, & Icod de los Vinos
An Excursion toTeide, Garachico, & Icod de los Vinos
Tenerife

Jaime made this trip memorable. He was knowledgeable and passionate about his job and his island. We learned a lot and would love to take excursions with him in the future!

Quality of Experience
Guides, Drivers and Staff
Transport
Reconnect with Nature: Mindful Walk in Laurisilva Forest
Reconnect with Nature: Mindful Walk in Laurisilva Forest
El Hierro

Paola was an incredible guide. He tailored the experience to our needs which was greatly appreciated. His knowledge and passion about this island was awesome. We'd love to travel with him in the future!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Dec 15, 2025

Hola Susan! Thank you so much for taking the time to provide detailed feedback on your trip to Canary Islands, I am glad to hear that you and Greg had a wonderful time🤩 I will pass your kind words to our beloved team, drivers and guides as they will be more than happy to know that they have contributed to your experience. All the best and hopefully will get in touch for future adventures! Raquel

Although the guides for the tours (tapa tasti...
Spain | Nov 15 - Nov 21, 2025

D
Diane M.
Los Angeles, CA | Reviewed on Nov 28, 2025
Although the guides for the tours (tapa tasting tour, Montserrat & winery tour, chocolate & Sagrada familia were excellent) I didn’t like my hotel accommodations nor its location. The Hotel Majestic or the La Casa Fuster are more my style. Read more

Although the guides for the tours (tapa tasting tour, Montserrat & winery tour, chocolate & Sagrada familia were excellent) I didn’t like my hotel accommodations nor its location. The Hotel Majestic or the La Casa Fuster are more my style.

Hotel Review
Andante Hotel
Barcelona

This hotel isn’t my style.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Small-Group Montserrat & Penedès Region Winery Excursion
Small-Group Montserrat & Penedès Region Winery Excursion
Barcelona

Excellent tour & excellent guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Sweet Adventures: A Family Chocolate Experience
Sweet Adventures: A Family Chocolate Experience
Barcelona

My guide is so knowledgeable about Spanish chocolate & the best locations in Barcelona to taste it.

Quality of Experience
Guides, Drivers and Staff
Transport
We walked for this tour.
Barcelona Highlights: Montjuïc, Gothic Quarter & Sagrada Familia
Barcelona Highlights: Montjuïc, Gothic Quarter & Sagrada Familia
Barcelona

Well organized tour & excellent guide!

Quality of Experience
Guides, Drivers and Staff
Transport
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Barcelona

Excellent tour guide & delicious tapas & drinks!

Quality of Experience
Food
All of them
Guides, Drivers and Staff
Transport
We walked so we got night time glimpse of Barcelona
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Dec 01, 2025

Hola Diane!Thanks so much for taking the time to share the highlights of your trip to Barcelona. I’m happy to hear that you enjoyed the experiences! I will be sure to pass your kind words on to our guides ☺️
The accommodation offered in Barcelona is in a central location and was suggested based on your trip budget. If you had mentioned a preference for luxury properties during the trip planning, I would have happily recommended options that matched your preferences.
I wish you all the best! Raquel

Wonderful exposure to the wonders of Barcelona and Sitges
Spain | Oct 2 - Oct 9, 2025

J
jack c.
Newark, NJ | Reviewed on Oct 16, 2025
First time to Barcelona and Sitges and we needed to work around a busy wedding schedule.
Raquel was able to understand my needs, identify the appropriate schedule to maximize our experience.
To complicate things my wife fractured her foot. So last minute changes and bookings had to be made. The Kim Kim team made it happen.
Our driver Saed who met us in airport and stayed with us throughout trip as we moved from Barcelona to Sitges and back to airport was outstanding. prompt attentive...
Read more

First time to Barcelona and Sitges and we needed to work around a busy wedding schedule.
Raquel was able to understand my needs, identify the appropriate schedule to maximize our experience.
To complicate things my wife fractured her foot. So last minute changes and bookings had to be made. The Kim Kim team made it happen.
Our driver Saed who met us in airport and stayed with us throughout trip as we moved from Barcelona to Sitges and back to airport was outstanding. prompt attentive despite having to travel around protests sweeping around city.

Our City guide and driver were very good, again understanding my wife's mobility issues they provided us with a great half day overview of Barcelona and a wonderful tour of the Sagrada Familia. Much appreciated.

Our Catalan tour guide who took us to the winery and to Montserrat was also very understanding and helpful. He was very knowledgeable about the region and gave us a great overview. His knowledge of Montserrat and his ability to share that knowledge made for a very memorable trip.

Activity Reviews
Barcelona Highlights: Guided Walk &  Iconic Sagrada Família
Barcelona Highlights: Guided Walk & Iconic Sagrada Família
Barcelona

My wife had fractured her foot. The guide and driver were excellent in tailoring the trip so we got to see the critical sites while limiting the walk. Sagrada Familia tour was outstanding. The old city was fascinating.

Quality of Experience
Quality of Experience
Guides, Drivers and Staff
On Time despite protests and impact on travel. they were all professional, friendly and knowledgeable.
Guides, Drivers and Staff
On Time despite protests and impact on travel. they were all professional, friendly and knowledgeable.
Transport
Prompt, comfortable and accommodating.
Transport
Prompt, comfortable and accomodating.
Discover Montserrat & Catalan Wine of Penedès Region
Discover Montserrat & Catalan Wine of Penedès Region
Barcelona

Montserrat is an amazing place. Our guide was incredibly knowledgeable and was excellent at sharing his knowledge. Given my wife's mobility issue he gave us options and recommended the cable car which limited the walking and turned out avoided traffic delays due to a pilgrimage group. He was tremendous. the winery tour took us to a beautiful winery where the tour was just the right amount of time and provided us a insight into the regions winery trade. A very pleasant morning.

Quality of Experience
Guides, Drivers and Staff
the guide was excellent
Transport
Personal vehicle very comfortable safe driver
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Oct 16, 2025

Hola Jack! Thanks so much for taking the time to share the highlights of your trip 🥰I am glad to know that you and Marybeth had a great time exploring Barcelona & Sitges and that the trip went as planned and accomodated to your wife needs, specially. I will pass your words onto our guides and drive! It was a pleasure creating this experience with you and hopefully, we get in touch again for future adventures x All the best, Raquel

We had an absolutely wonderful time in Spain ...
Spain | Sep 22 - Oct 8, 2025

L
Lorena B.
Corona, CA | Reviewed on Oct 10, 2025
We had an absolutely wonderful time in Spain and Portugal! Thank you Marta and Raquel for your dedication to service and attention to all the specifics involved with my itinerary. Our trip ran smoothly and seamlessly. It was comforting to know that the kimkim team was available to us 24/7 throughout our entire trip. The centrally-located hotels, tours, guides and transportation were spot on. Thank you for taking good care of us. We definitely will be coming back to kimkim for our next... Read more

We had an absolutely wonderful time in Spain and Portugal! Thank you Marta and Raquel for your dedication to service and attention to all the specifics involved with my itinerary. Our trip ran smoothly and seamlessly. It was comforting to know that the kimkim team was available to us 24/7 throughout our entire trip. The centrally-located hotels, tours, guides and transportation were spot on. Thank you for taking good care of us. We definitely will be coming back to kimkim for our next adventure!

Hotel Reviews
Acta Splendid
Barcelona

The hotel was just what I expected; centrally-located, beautiful, clean and comfortable. The staff was friendly and the breakfast was excellent!!

Authenticity & Character
The hotel was beautifully decorated!
Location
Centrally-located; right in the middle of everything!
Staff
They were very friendly and helpful
Cleanliness & Comfort
The beds were very comfy
Hotel Meninas
Madrid

The hotel was just what I expected; centrally-located, beautiful, clean and comfortable. The staff was friendly and the breakfast was excellent!!

Authenticity & Character
The hotel was beautifully decorated
Location
The hotel was centrally-located; in the middle of all the sights!
Staff
The staff was friendly and helpful
Cleanliness & Comfort
The beds were comfortable
Ronda Navarra by Valdesierra
Béjar

The hotel was just what I expected; centrally-located, beautiful, clean and comfortable.

Authenticity & Character
The kitchen was fully stocked will cooking tools and gadgets to create a meal.
Location
Staff
The virtual staff was on top of things; communication, reminders and customer service was readily available.
Cleanliness & Comfort
The apartment was very clean and comfortable
Suites La Posada De Pilar
Córdoba

The hotel was just what I expected; centrally-located, beautiful, clean and comfortable. The staff was friendly and helpful in securing our luggage after check out so we can have a relaxing visit at the Mosque-Cathedral.

Authenticity & Character
The courtyard was especially beautiful and relaxing. The washing machine in the room was a nice touch if we needed it.
Location
It was very convenient; centrally-located
Staff
Didn't catch his name
Cleanliness & Comfort
The bed was very comfortable
Hotel Palacio de Santa Inés
Granada

The hotel was just what I expected; centrally-located, beautiful, clean and comfortable. The staff was friendly and the breakfast was excellent!!

Authenticity & Character
The design of the hotel was unique and roomy
Location
It was across the Alhambra which made it very convenient
Staff
They were very helpful and friendly
Cleanliness & Comfort
Having a second bathroom was a nice plus!
Hotel Alcázar
Seville

The hotel was just what I expected; centrally-located, beautiful, clean and comfortable. The staff was friendly and the breakfast was excellent!!

Authenticity & Character
The rooftop bar and pool had an amazing view of the city!
Location
It was centrally-located; walking distance to all the sights.
Staff
Everyone was very attentive
Cleanliness & Comfort
The bed was very comfortable
Lisboa Prata Boutique Hotel
Lisboa

The hotel was just what I expected; centrally-located, beautiful, clean and comfortable. The staff was friendly and the breakfast was excellent!!

Authenticity & Character
Having two windows, each with views facing the bustling streets below, made this room special.
Location
It was centrally-located and walking distance to all of the sights.
Staff
Didn't get a name
Cleanliness & Comfort
The room was very clean and comfortable but as a couple, separate twin beds, which could not be rearranged due to the configuration of the room, was unexpected.
Grande Hotel do Porto
Porto

The hotel was so elegant and absolutely beautiful! The staff was friendly and the breakfast was excellent!!

Authenticity & Character
It was so beautiful, spacious and elegantly decorated
Location
It was centrally-located and walking distance to everything!
Staff
They were very helpful and attentive
Cleanliness & Comfort
The beds and pillows were very, very comfortable
Activity Reviews
Small Group Excursion to Sintra & Pena Palace
Small Group Excursion to Sintra & Pena Palace
Lisbon

Our excursion to Sintra and Pena Palace was made exceptional by our guide, Miguel. He was like a walking encyclopedia and had an impressive depth of knowledge about everything we saw. He answered all our questions and was so informative. It was a pleasure to be guided by someone so well-versed and intelligent.

An Evening of Flamenco
An Evening of Flamenco
Spain

The Flamenco night was a lot of fun. We had front row seats, which was fantastic, as it felt like we were right in the middle of all the action. It was an entertaining and captivating experience.

Guided Tuk-Tuk Tour
Guided Tuk-Tuk Tour
Portugal

The guided Tuk-Tuk tour in Lisbon was a great choice, especially with all the hills in the city. It gave us a wonderful overview and made navigating the city on foot later much easier. The Tuk-Tuk took us to all the must-see places, and it was convenient to know how to revisit them afterward.

Barcelona Highlights: Montjuïc, Gothic Quarter & Sagrada Familia
Barcelona Highlights: Montjuïc, Gothic Quarter & Sagrada Familia
Barcelona

The Barcelona Highlights tour was fantastic! Our guide, Ramon, was incredibly enthusiastic and made the experience so special. He had so much energy and excitement, it was contagious. He truly loved what he was doing and it showed in the way he guided us.

Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Oct 13, 2025

Hola Lori! Thanks so much for taking the time to share the highlights of your special trip to Spain & Portugal 🥰I am glad to know that you had a great time discovering both countries. It was a pleasure working with you on this experience , I will certainly pass your workds onto Marta who will be delighted! Hopefully we get in touch again for future adventures x All the best, Raquel

Mallorca highlight: The boat trip. Barcelona...
Spain | Sep 8 - Sep 23, 2025

S
SHANNON T.
San Jose, CA | Reviewed on Oct 04, 2025
Mallorca highlight: The boat trip.
Barcelona: Hotel was amazing. Food tour was great. City is a amazing. La Sagrada Famila and the tour with Dani was the highlight.
Seville: Hotel was great. Ferran our guide was awesome. It was HOT while we there, which slowed us down, but otherwise great visit. Beautiful city
Read more

Mallorca highlight: The boat trip.
Barcelona: Hotel was amazing. Food tour was great. City is a amazing. La Sagrada Famila and the tour with Dani was the highlight.
Seville: Hotel was great. Ferran our guide was awesome. It was HOT while we there, which slowed us down, but otherwise great visit. Beautiful city

Hotel Reviews
The White Camel Lodge
Agafay, Marrakech

The White Camel has the potential to be amazing. However, they haven't quite figured it out yet. They didn't take a credit card on arrival, so we were expected to pay for each drink/snack etc and tip in cash which was tough at the end of the trip. Lunch was offered on the menu, but took over an hour to get served. The room was really nice but had no way to contact the front desk or ask questions. The pool was great but again no way to order a drink/snacks without tracking someone down. The dinner and live entertainment was great. The views are spectacular.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Maison Arabe Hotel
Marrakech

Fantasic location. CLose enough to everything, but out of the way from all the crazyiness of the city center. Staff were helpful. Bar scene was great with live music.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Serras Barcelona
Barcelona

Amazing location. Every staff member was super helpful, top notch. Food was great. Service was incredible. When i'm back in Barcelona, this is where I will stay and will recommend to others.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
An Excursion & Night at the Agafay Desert
An Excursion & Night at the Agafay Desert
Spain

THey aren't quite ready for prime time.

Quality of Experience
Guides, Drivers and Staff
Transport
Barcelona Highlights: Guided Walk &  Iconic Sagrada Família
Barcelona Highlights: Guided Walk & Iconic Sagrada Família
Barcelona

Guide was amazing. Spectacular experience

Quality of Experience
Guides, Drivers and Staff
Transport
Hike Tramuntana & its Mountains Villages
Hike Tramuntana & its Mountains Villages
Spain

THe guide was incredible. Views were great. Longer hike than we expected and terrain was more intense than described. We managed.

Quality of Experience
Guides, Drivers and Staff
Transport
Mallorca by Sea: A Boutique Sailing & Snorkeling Experience
Mallorca by Sea: A Boutique Sailing & Snorkeling Experience
Mallorca

Great experience. Crew was great, small tour. Nice relaxing day

Quality of Experience
Guides, Drivers and Staff
Transport
we didn't have transport and relied on a taxi.
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Oct 13, 2025

Hi Shannon, thank you so much for taking the time to provide detailed feedback on your travels! I am glad to hear that you had a wonderful time discovering Spain & Morocco!🤩 I will pass your kind words to our team, drivers and guides and accomodation providers as they will be more than happy to know that they have contributed to your experience. On regards the accomodations in the dessert, the range of services (such as payment methods) are not quite the same as Europe or the States, they are trying their best to provide the best experience for the travellers tough😊 All All the best, Raquel

Personalized trip to Portugal
Portugal | Sep 18 - Sep 28, 2025

L
Laura H.
Newark, NJ | Reviewed on Oct 01, 2025
Our local specialist from kimkim (Raquel) arranged a wonderful personalized trip for us to Portugal. We really appreciated all the effort she put into arranging our itinerary, accommodations and activities in each location.
All the local guides were all excellent. We especially enjoyed the Foodie experience and Guided Visit (Andre) in Porto. In Lisbon, we loved the Fado evening, the Get to Know Lisbon tour (Jose) and Small group excursion to Sintra (Ricardo). All of the guides were...
Read more

Our local specialist from kimkim (Raquel) arranged a wonderful personalized trip for us to Portugal. We really appreciated all the effort she put into arranging our itinerary, accommodations and activities in each location.
All the local guides were all excellent. We especially enjoyed the Foodie experience and Guided Visit (Andre) in Porto. In Lisbon, we loved the Fado evening, the Get to Know Lisbon tour (Jose) and Small group excursion to Sintra (Ricardo). All of the guides were fabulous and so informative and friendly.

The small boutique hotel in Porto (Casa dos Loios) was in a superb location for walking everywhere and the buffet breakfast was delightful. Our room at the Dear Lisbon Gallery House in Lisbon was also large and lovely. It was so nice to have the travel arranged by kimkim for the train to Lisbon and the car rental to drive to Algarve. Kimkim and Raquel saved us so much time in planning this trip for us.

For issues we had during travel, we found the customer service to be very responsive too.
Many thanks!!

Activity Reviews
Guided Visit to Porto
Guided Visit to Porto
Porto
Quality of Experience
Guides, Drivers and Staff
Catamaran Excursion to Benagil Caves & Carvoeiro Beach
Catamaran Excursion to Benagil Caves & Carvoeiro Beach
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Small Group Excursion to Sintra & Pena Palace
Small Group Excursion to Sintra & Pena Palace
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon
Quality of Experience
Guides, Drivers and Staff
Lisbon Fado Dinner Experience
Lisbon Fado Dinner Experience
Portugal
Quality of Experience
Food
Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise
Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise
Porto
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Foodie Experience in Porto
Foodie Experience in Porto
Porto
Quality of Experience
Food
It was fun to be introduced to some of the local dishes and drinks of the region
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Oct 09, 2025

Hi Laura! Thanks so much for taking the time to share the highlights of your trip 🥰I am glad to know that you and Neil had a great time discovering Portugal. It was a pleasure creating this experience with you and hopefully, we get in touch again for future adventures x All the best, Raquel

The trip was flawless! Racquel was so respons...
Portugal | Sep 21 - Sep 28, 2025

Tory
Tory R.
Atlanta, GA | Reviewed on Sep 29, 2025
The trip was flawless! Racquel was so responsive and helpful. She made our trip memorable and stress free. We highly recommend her and the team! Read more

The trip was flawless! Racquel was so responsive and helpful. She made our trip memorable and stress free. We highly recommend her and the team!

Hotel Review
Jardim da Batalha Boutique Hotel by Shiadu
Porto

Wonderful breakfast. Attentive staff. Convenient location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Vintage Car Tour of Porto
Vintage Car Tour of Porto
Porto

Our tour guides were so sweet and kind and informative.

Quality of Experience
Guides, Drivers and Staff
Soooooo sweet and caring. Loved them both!
Transport
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Sep 29, 2025

Hi Tory! Thank you so much for taking the time to share the feedback of your family trip to Portugal. I am glad to know that you had a great times😊 It was a pleasure creating this experience for you Michael and your family and we get in touch again for future adventures. All the best, Raquel

Excellent & hassle free!
Spain | Jul 3 - Jul 14, 2025

Ann
Ann J.
Newark, NJ | Reviewed on Jul 20, 2025
I greatly appreciated not having to wade through all the details of planning things myself. In addition, our agent was very helpful with advice for additional things to do and in being a real-time resource. There was also a very nice range of activities for everyone to enjoy--activities that might have been busy or sold out if we had decided to pursue them without prior reservations. We had excellent tour guides: Geza in Madrid, Ana in Barcelona, & Alex in Montserrat. I wouldn't hesitate to... Read more

I greatly appreciated not having to wade through all the details of planning things myself. In addition, our agent was very helpful with advice for additional things to do and in being a real-time resource. There was also a very nice range of activities for everyone to enjoy--activities that might have been busy or sold out if we had decided to pursue them without prior reservations. We had excellent tour guides: Geza in Madrid, Ana in Barcelona, & Alex in Montserrat. I wouldn't hesitate to use them again for an upcoming vacation.

Hotel Reviews
Dear Hotel Madrid
Madrid

A very nice hotel right in the middle of everything. We were there during the busiest Pride events in 2025: parade, music, dance parties until 2:30 am. The black out curtains and nice thick windows ensured that sleeping was no problem. If you're looking for a quieter or slightly more residential location, this might not be the right choice for you. It was a great vantage point for exploration throughout the city. Staff were very helpful and friendly.

Authenticity & Character
It was clean, basic, and absolutely met our needs
Location
"Right in the middle of everything". Excellent if that's what you're looking for, but could be too busy or touristy for some.
Staff
Cleanliness & Comfort
Gran Hotel Reymar
Tossa de Mar

We stayed in one of the 3 bedroom villas. The size of the villa and views exceeded our expectations. It was nice to have a common area and some room to spread out. The views from the terrace were absolutely stunning. The breakfast/dinner area offers gorgeous views of the water and the medieval city on the other side of the beach. The pool and adjacent beach area are great. The hotel is easily accessible to the main part of town but a little set apart, so not too busy or loud. Lovely and highly recommended.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gran Hotel Havana
Barcelona

An excellent hotel in the Eixample neighborhood. I really appreciated the location--very close to many historic sites and the Gothic Quarter--but also in a residential area. It felt less touristy but still very close to everything we wanted to see. Clean and absolutely met all of our travel needs. Would highly recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Guided Visit of Madrid:  History, Culture & Architecture of the Capital of Spain
Guided Visit of Madrid: History, Culture & Architecture of the Capital of Spain
Madrid

A wonderful overview of Madrid, hitting all the necessary highlights with some funny and informative stories along the way.

Quality of Experience
Guides, Drivers and Staff
Geza was really friendly, funny, and very knowledgeable about Madrid history.
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Jul 21, 2025

Hola Ann! Thank you so much for taking the time to share the feedback of your trip to Spain! Delighted to know that you and your family had a great time and that the trip exceeded your expectations😊 I will make sure to pass your words onto our guides, they will love to hear it! It was a pleasure creating this experience for you and hopefully, we get in touch again for future adventures. All the best, Raquel

Azores with my son and daughter
Portugal | Jun 14 - Jun 21, 2025

Gail
Gail M.
Maplewood, NJ | Reviewed on Jun 29, 2025
My son, daughter and I had a wonderful experience visiting the Azores. The beauty of San Miguel and Terceira exceeded our expectations. Raquel did an amazing job organizing the trip - she listened to our requests and coordinated the adventure. The most wonderful part of our experience was our San Miguel guide Natasha. She took us on amazing hikes, told us about the island's people and culture, and we just loved learning everything from her. Natasha organized a lovely lunch with a local... Read more

My son, daughter and I had a wonderful experience visiting the Azores. The beauty of San Miguel and Terceira exceeded our expectations. Raquel did an amazing job organizing the trip - she listened to our requests and coordinated the adventure. The most wonderful part of our experience was our San Miguel guide Natasha. She took us on amazing hikes, told us about the island's people and culture, and we just loved learning everything from her. Natasha organized a lovely lunch with a local dairy farmer and his wife - the highlight of the trip! Our guides in Terceira were terrific as well - we learned so much about the history of Terceira. An added bonus was that we arrived during one of the island's festivals and were able to enjoy that as well. Thank you for this wonderful memory.

Hotel Reviews
Açores Autêntico Boutique Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Açores Atlântico
Ponta Delgada
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Jul 09, 2025

Hi Gail, Thanks so much for taking the time to share the highlights of your trip to Azores! I am glad to know that you and your kids had a great time discovering these wild islands! 🤩I will pass your kind words onto our guides, specially Natacha who will be delighted to hear! It was a pleasure creating this experience with you and hopefully, we get in touch again for future adventures x All the best, Raquel

Our fabulous 5 weeks in Spain & Portugal
Portugal | May 1 - Jun 3, 2025

Maggie
Maggie B.
Australia | Reviewed on Jun 09, 2025
We were not long into planning our 5 week independent trip in Spain and Portugal when we became overwhelmed with all of the options for sights to see, tours to take, accommodation to book and modes of travel. We quickly realised that we needed some local expert assistance, and we contacted KimKim travel through their on-line portal. It was the best decision we could possibly have made!! We provided KimKim with information about ourselves and our interests and the experiences we might... Read more

We were not long into planning our 5 week independent trip in Spain and Portugal when we became overwhelmed with all of the options for sights to see, tours to take, accommodation to book and modes of travel. We quickly realised that we needed some local expert assistance, and we contacted KimKim travel through their on-line portal. It was the best decision we could possibly have made!!

We provided KimKim with information about ourselves and our interests and the experiences we might like, with a rough outline of the places we wanted to go to. KimKim assigned us to Raquel Aceituno who is a Travel Specialist with Espiritu Travel in Spain. Right from the start, Raquel ‘got us’! She interpreted our needs perfectly and she came back with an itinerary that required very little tweaking to get it to just what we wanted! She added suggestions that only a person with local knowledge would know about. She recommended accommodations that were in terrific locations. For example, the Hotel Casa Morisca in Granada has remarkable views of The Alhambra and the surrounding hills and is with doubt one of the best we have stayed in. Raquel organised enriching walking tours for us and we particularly enjoyed the walking/foodie tours!! The walking tours satisfied our need for local and historical information and the foodie ones that also included tapas or pinxtos tastings left our tummy’s full and sated. All of the tour guides were extremely knowledgeable with great senses of humour and we enjoyed being in their company. The private transfer with Jesus from Granada to Seville was Raquel’s suggestion and we loved visiting Ronda en route. The driver, Jesus, gave us a lot of tips for driving in Spain along the way! Another outstanding guide was Paulo Pires who picked us up from our hotel in Lisbon and we visited Belem then Pena Palace in Sintra. We enjoyed a delicious lunch of Bacalhau à Brás at his family restaurant. Paulo was great company, and shared a lot of information with us and we followed some of his tips for the rest of our time in Portugal.

Communicating on-line was easier than we thought it would be, and taking into account the time difference between Australia and Spain, we found that Raquel replied to all of our queries in a very timely manner. Raquel quite clearly has a very good understanding of people and loves her job and it showed in the itinerary she prepared for us and the way she communicated with us. We also loved having the Trip Plan app whilst travelling and we felt confident that any urgent issues would be dealt with almost immediately.

Without a doubt, connecting with Raquel significantly enhanced our travel experience, providing us with memorable and enjoyable activities throughout our journey.

Thank you so much Raquel for your attention to detail, hard work and wisdom!

Hotel Reviews
Casa Bonay
Barcelona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aparthotel Los Girasoles
Zaragoza
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Sercotel Coliseo
Bilbao
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Abba Comillas Golf Apartments
Comillas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
NH Collection León Plaza Mayor
León
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pousada de Viana do Castelo
Viana do Castelo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Feel Porto Stylish Flats
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Mondego
Coimbra
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Altis Prime Hotel de Apartamentos
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Inglaterra
Seville
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Casa Morisca
Granada

This was our favourite hotel of our 5 week trip. We loved the view from our room of the Alhambra and the large bathroom. The lady who made me "dos huevos fritos" for breakfast each day is a really lovely person!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Cortezo
Madrid

The hotel is in a good central location yet is very quiet at night. The buffet breakfast was ample and varied. The desk staff were very pleasant and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Barcelona Highlights: Montjuïc, Gothic Quarter & Sagrada Familia
Barcelona Highlights: Montjuïc, Gothic Quarter & Sagrada Familia
Barcelona

Our final guided tour of our 5 week journey in Spain & Portugal did not disappoint. Our driver was enthusiastic and engaged and the narration of our sights was entertaining. The itinerary was well planned and visiting the amazing Sagrada Familia was a tour highlight!

Quality of Experience
Guides, Drivers and Staff
Transport
Bilbao Pintxos Experience: Tapas of the Basque Country
Bilbao Pintxos Experience: Tapas of the Basque Country
Bilbao

This was another fabulous experience and the tour guide was young and vibrant and full of enthusiasm for the pintxos of Bilbao. We went to some interesting places tucked away in local Plazas that we would otherwise have missed. The food was plentiful and delicious and the wines were fabulous and also plentiful. I really appreciated the effort that was made to cater for my food allergies.

Quality of Experience
Food
Guides, Drivers and Staff
Discover Porto by Electric Tuk-Tuk
Discover Porto by Electric Tuk-Tuk
Porto

After some initial mix up with the location of the driver, the tour of Porto was really good and we even stopped for a shot of coffee on the route!

Quality of Experience
Guides, Drivers and Staff
Transport
Historic Coimbra Highlights: University, Chapel, & Old Town
Historic Coimbra Highlights: University, Chapel, & Old Town
Coimbra

We loved this guided tour and the walk up the hill was made easy with the information stops. It was great that our tour guide is local and is actually a student at the University so we learnt a lot about the customs of the University and about Coimbra itself.

Quality of Experience
Guides, Drivers and Staff
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

This was our best tour of our trip. Paulo is one fabulous tour guide and we thoroughly enjoyed ourselves in his company. (I mean who doesn't connect with a man who loves spreadsheets!) His knowledge about Portugal is immense and he answered all of our questions. We had a great lunch at his family restaurant where we were greeted like family and had the best meal of our trip - the famous Bacalhau à Brás. It was a thoroughly and enjoyable day!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lisbon Roots: A Food & Cultural Walk
Lisbon Roots: A Food & Cultural Walk
Portugal

This was a really enjoyable tour. We not only enjoyed some great food and good wine, but we also explored the labyrinth of streets in the Alfama District; something we would not have had the courage to do on our own for fear of getting lost!

Quality of Experience
Food
Guides, Drivers and Staff
Explore Lisbon by Electric Tuk-Tuk
Explore Lisbon by Electric Tuk-Tuk
Portugal

We are so glad we took this tuk tuk tour rather than try to walk it ourselves. We saw so much more that we would have if we had walked and the hills are exhausting. Our guide was knowledgeable and very friendly.

Quality of Experience
Guides, Drivers and Staff
Transport
The Soul of Lisbon: Fado Dinner Experience
The Soul of Lisbon: Fado Dinner Experience
Portugal

This was great night with delicious food and wine! We could not eat all of the food! The waiters were pleasant. The walk up the hill was challenging but the effort was worth it.

Quality of Experience
Food
Guides, Drivers and Staff
Boat Excursion Inside Benagil Caves
Boat Excursion Inside Benagil Caves
Portugal

It was lovely to be out on the ocean on the catamaran. Even though the weather was cold & windy we had a great time and we got quite close to the coastline at times. The staff were very pleasant and the simple but fresh lunch was tasty and satisfying.

Quality of Experience
Guides, Drivers and Staff
Córdoba Revealed: From Mezquita to the Alcázar
Córdoba Revealed: From Mezquita to the Alcázar
Seville

We really enjoyed this full day excursion and it was easy to navigate the train travel from Seville to Cordoba. Our tour guide, shared her enthusiasm for Cordoba and her extensive knowledge of Moorish occupation in Spain. Visiting the Mezquita was one of our trip highlights.

Quality of Experience
Guides, Drivers and Staff
Transport
Monumental Seville on Foot & Visit Real Alcázar
Monumental Seville on Foot & Visit Real Alcázar
Seville

We loved our guided tour of Seville and seeing the Alcazar was a real treat.

Quality of Experience
Guides, Drivers and Staff
Private Transfer {{start_location}} to {{end_location}} via Ronda &  the White Villages
Private Transfer {{start_location}} to {{end_location}} via Ronda & the White Villages
Spain

Jesus is a real gentleman and a lovely man! He is warm and kind and funny and we had a great day with him. He gave us some very useful driving tips .

Quality of Experience
Guides, Drivers and Staff
Transport
Discover Granada’s Iconic Alhambra & Generalife Gardens
Discover Granada’s Iconic Alhambra & Generalife Gardens
Spain

Our tour guide was terrific and her passion for The Alhambra shows. The gardens and the building are beautiful and we loved out visit.

Quality of Experience
Guides, Drivers and Staff
Granada by Night: Tapas & Flamenco
Granada by Night: Tapas & Flamenco
Granada

Our guide combined a walk of hilly Granada with local history, tapa tasting and flamenco. We liked going into the local bars and trying tapa but I could not eat some of it due to my dietary requirements. We got to the Flamenco quite late and were placed at the back of the room and we did not have a very good view of the dancers' feet. We did not realise that we were to eat after the Flamenco at 10.00 pm. We were too tired by then so said farewell to the guide and went to bed.

Quality of Experience
Guides, Drivers and Staff
Tapas & Tradition: A Madrileño Evening
Tapas & Tradition: A Madrileño Evening
Madrid

We thoroughly enjoyed this tapas tour! The guide introduced us to some tapa that we might not otherwise have chosen and the company of other people was fun! The food was plentiful as was the drinks. It was a great night.

Quality of Experience
Food
All of it!
Guides, Drivers and Staff
Highlights Walk of Old Madrid
Highlights Walk of Old Madrid
Madrid

It was pouring with rain when we did this walking tour with Megan but she was completely unphased by that and we walked on regardless. It was a great introduction to Spain & Madrid and we really enjoyed it.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Jun 09, 2025

Hola Maggie! Thank you for taking the time to provide detailed feedback on your road trip arpound Spain and Portugal! I am glad to hear that you had a wonderful time discoveringboth countries. I will pass your kind words to our beloved team, drivers and guides as they will be more than happy to know that they have contributed to your experience. All the best, Raquel