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active 46 mins ago

Raquel Aceituno

The eternal question ... where to next?

I live for my passion: travelling. I aim to travel to every country in the world and inspire you to do the same. Nature, learning about new cultures, speaking several languages & blending in with locals, are my key drivers! During my trips, I seek adventures. I always put myself out of my comfort zone and have never regretted it! I am also an advocate of preserving and protecting our planet.

We are a project from travellers to travellers and we can't wait to take you on the best adventure ever!
I am from a wee town in Extremadura, Spain and Portugal´s borders. However, I consider myself a world citizen ;)

What places and activities do you specialize in?

"Spain and Portugal"

How did you get involved in travel?

"In 2014 I decided to grab my suitcase and moved to Scotland seeking for new challenges. I have been based up there for 8 years working on Tourism and at the same time traveling the world whenever I had the opportunity.

I combine my knowledge and background in Tourism with my personal vision of the world, to share with you my travel experiences in the most genuine and honest way possible."

Please share a unique travel experience you will never forget.

"mmm .... tough question!
Spain is the land of contrast and my very own place in the world, but If I had to name a feeling that would be called Granada. The scent of incense, Arabian flavours from ancient cultures and Alhambra became the most spectacular scenario to enjoy over and over again."

Raquel is part of the following groups: Portugal Travel Agents, Spain Travel Agents, Portugal Luxury Travel Agents, Spain Family Travel Agents
Top itineraries and travel advice
Madrid & Andalusia: Seville, Ronda, Granada & Malaga - 14 Days
This is the ultimate two-week tour of Spain for culture and history buffs. The adventure kicks off in Madrid, where you'll have two days to explore the capital's elegant streets...
Best of Barcelona & Ibiza - 8 Days
This 8-day itinerary is pure holiday bliss on the Mediterranean. Kick off the trip in Barcelona, an enchanting European city that needs no introduction, where you'll have a few...
Family itineraries
Southern Spain Family Adventure: Madrid, Granada, Málaga & Seville - 10 Days
Packed with kid-friendly highlights and hands-on fun, this 10-day tour of Spain pairs the royal heritage of Madrid with the wild beauty and unique culture of Andalusia. Taste...
Portugal Family Getaway: Porto & Lisbon - 7 Days
Portugal is the ideal destination for families, and this week-long adventure offers the perfect mix of sightseeing, relaxation, nature, culture, and history. See the sights in...
Family Getaway to Lisbon & the Algarve - 7 Days
Check off some of Portugal's most famous sights on this seven-day family adventure. Start in Lisbon with a guided tour via electric tuk-tuk and a ride on an amphibious...
Road trip itineraries
Portugal: The Algarve Region - 5 Days
Spend five days exploring the stunning Algarve region, Portugal's southernmost area that sweeps westward to the Atlantic. You'll spend quality time in the region's two main...
Coastal Portugal: Lisbon, Porto & the Algarve - 10 Days
Escape to the coast on this gorgeous 10-day exploration that includes ample time in Porto and Lisbon and stops through charming seafaring towns with fantastic beaches, delicious...
Ultimate Andalusian Road Trip - 8 Days
This eight-day self-drive itinerary takes you from Málaga to Cádiz through a gorgeous section of Spain's southern coast. Along the route, you'll explore Andalusia's White...

Recent trip reviews for Raquel

Sun, Sand & Sangria
Spain | Jun 22 - Jul 2, 2026

Erica
Erica H.
Houston, TX, USA | Reviewed on Jul 06, 2026
Wonderful trip planned by KimKim! Response time was very fast in the planning stages. We loved all of the options we ended up going with. Few things, one of our tours mentioned that we needed to buy tickets to a park although we did not. 2 of our excursions were rescheduled and the updated information was provided by me (not them) — resulting in almost missing a boat day due to this miscommunication. We were on our own for these. We picked hotels with only AC and 2 of the hotels did... Read more

Wonderful trip planned by KimKim! Response time was very fast in the planning stages. We loved all of the options we ended up going with.

Few things, one of our tours mentioned that we needed to buy tickets to a park although we did not. 2 of our excursions were rescheduled and the updated information was provided by me (not them) — resulting in almost missing a boat day due to this miscommunication. We were on our own for these.

We picked hotels with only AC and 2 of the hotels did not have good AC. Need to triple check reviews before booking if AC is your priority.

Overall, great trip! Thank you for the assistance!

Hotel Reviews
Andante Hotel
Barcelona

4 girls in early thirties from Texas visiting Spain for girls trip. Pros: - good breakfast - great location, walking distance to a lot - we wanted early check in but our room wasn’t available so we were offered an upgrade and we took it. However, the room was extremely hot. Cons: - AC is NOT GOOD. This hotel is advertised to have AC however, the room stayed very warm and stuffy no matter how low we turned it down. The summer is hot so if AC is your priority, highly recommend looking elsewhere. - location in the city is loud, bring air plugs - rooms kinda small, but manageable!

Authenticity & Character
Location
Walking g distance to a lot. Kind of loud. Homeless people in area.
Staff
Cleanliness & Comfort
advertised to have AC however, was not cool in the rooms whatsoever.
Hotel Torre Del Mar
Ibiza Town

Our favorite hotel we stayed at! Large, resort feel. Had all of the amenities we like. Rooms were big and AC was COLD (this is a priority for us) Loved the location, the people, the food as well. Our favorite hotel of our stay!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
GOOD AC!!!
Belle Marivent Mediterranean Petit Hotel
Palma de Mallorca

Hotel is advertised to have AC, however the rooms were very very warm & slightly uncomfortable our whole stay. The rooms are TINY- had to play Tetris to get all of our belongings situated. The bathroom, shower, and sink all in the hallway was a little odd. However, we managed! Breakfast next door was the best breakfast we had. Very kind staff at hotel and the restaurant. Great hotel, just small and hot.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very small rooms. AC did not cool the rooms.
Activity Reviews
Montserrat & Penedès: Nature, Devotion & Cava
Montserrat & Penedès: Nature, Devotion & Cava
Barcelona

Great tour!! Marcel was great. The description said we needed to buy tickets to Montserrat, however, our tour guide had them so I’m glad we didn’t waste our money buying them in advance.

Quality of Experience
Guides, Drivers and Staff
Transport
Park Güell with an Expert: Discover Gaudí’s Living Masterpiece
Park Güell with an Expert: Discover Gaudí’s Living Masterpiece
Barcelona

Loved this tour, Ruth was so kind and a great story teller!

Quality of Experience
Guides, Drivers and Staff
Transport
Your Mediterranean Party Boat in Ibiza
Your Mediterranean Party Boat in Ibiza
Ibiza

This boat party was rescheduled a day prior. Luckily we were still in town for our rescheduled day. Kimkim did not notify us of the change as I was notified via WhatsApp. I then notified Kimkim of the change. The departure port was not updated by KimKim in our app, resulting in us almost missing the boat due to this lack of communication.

Quality of Experience
Communication from KimKim on the changes
Food
Our lunch was forgotten about, even that we upgraded our package.
Guides, Drivers and Staff
Boat staff was somewhat rude. We upgraded so we could have a place to lay and put our belongings and staff seemed somewhat annoyed. They also forgot to get us the pallela lunch served.
Transport
The updated port departure was not updated by KimKim which almost resulted us in missing our boat.
Discover Ibiza Town by Bike
Discover Ibiza Town by Bike
Ibiza

Great tour!! We had to reschedule last minute and staff was incredibly accommodating. Really loved riding the electric bikes around the island.

Quality of Experience
Guides, Drivers and Staff
Transport
Mallorca by Sea: A Boutique Sailing, Tapas & Snorkeling Experience
Mallorca by Sea: A Boutique Sailing, Tapas & Snorkeling Experience
Spain

Really enjoyed this boat day. Preferred the small group. Would’ve been nice upfront to know that the drinks were not included in the package.

Quality of Experience
Guides, Drivers and Staff
Could’ve probably used a third staff to be a bit more accommodating.
Transport
Hike Tramuntana & its Mountains Villages
Hike Tramuntana & its Mountains Villages
Spain

Tour was great! Nina was excellent.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Raquel Aceituno
Photo taken by Erica H
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Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Jul 06, 2026

Hola Erica! Thanks so much for taking the time to share the highlights of your trip and feedback with pictures, great! I am glad to know that you and your girls had a great time exploring Spain. It was a pleasure for us creating this experience with you and hopefully, we get in touch again for future adventures x All the best, Raquel

Read all Spain reviews

Prewitt trip to Spain ...Great local guides!...
Spain | May 29 - Jun 6, 2026

Malinda
Malinda P.
Tupelo, MS, USA | Reviewed on Jun 08, 2026
Prewitt trip to Spain ...
Great local guides!
Easy transfers from place to place and very organized!
As a busy family we love to travel and are very capable of planning our own trips but did not have time to pull this one off. Kimkim exceeded our expectations and took the pressure off so we could enjoy our trip and not worry about leaving something out. They communicated very well and adjusted our itinerary to fit our needs! I’ve recommended them to my family and friends with great... Read more

Prewitt trip to Spain ...
Great local guides!
Easy transfers from place to place and very organized!
As a busy family we love to travel and are very capable of planning our own trips but did not have time to pull this one off. Kimkim exceeded our expectations and took the pressure off so we could enjoy our trip and not worry about leaving something out. They communicated very well and adjusted our itinerary to fit our needs! I’ve recommended them to my family and friends with great enthusiasm .

Hotel Reviews
Dear Hotel Madrid
Madrid

This was a different hotel - guests were a lower class of people as compared to Granada, Seville hotels. Breakfast not as nice. Lobby and common areas not great. Weird smells. The rooms had poorer furniture. At best 3 star. Would have declined this hotel had we known the gap.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel NH Collection Granada Victoria
Granada

The breakfast was beautiful. There was no pool which would have been nice. The coffee maker was hard to make work. Great location. Room was beautiful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Romana Hotel Boutique
Sevilla

Nice lobby, nice staff, great breakfast, nice pool area. great location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
An Excursion to Toledo by Train, Guided Walk
An Excursion to Toledo by Train, Guided Walk
Madrid

guide was outstanding. use him again.

Quality of Experience
Guides, Drivers and Staff
Transport
Inside the Prado: A Private Experience
Inside the Prado: A Private Experience
Madrid

The guide with an art history degree was tremendous!! use her again.

Quality of Experience
Guides, Drivers and Staff
Walking Madrid’s Old Town
Walking Madrid’s Old Town
Madrid

Geza was outstanding!! Use him again.

Quality of Experience
Guides, Drivers and Staff
Tapas & Tradition: A Madrileño Evening
Tapas & Tradition: A Madrileño Evening
Madrid

Good guide - fun evening - my boys liked it. Good guy.

Food
Guides, Drivers and Staff
Discover Granada’s Iconic Alhambra & Generalife Gardens
Discover Granada’s Iconic Alhambra & Generalife Gardens
Spain

The tour guide was really GREAT. Again, very capable. Use him again.

Quality of Experience
Guides, Drivers and Staff
A Night of Flamenco in a Sacromonte Cave
A Night of Flamenco in a Sacromonte Cave
Granada

FUN

Quality of Experience
Córdoba Revealed: From Mezquita to the Jewish Quarter
Córdoba Revealed: From Mezquita to the Jewish Quarter
Spain

Guide in the AM walked into a lot of courtyards and stores. That was not too obnoxious just discovering the city's character.

Quality of Experience
Guides, Drivers and Staff
Transport
Monumental Seville on Foot & Visit Real Alcázar
Monumental Seville on Foot & Visit Real Alcázar
Seville

Guide was good. Can't recall her name. Tough seeing the cathedral on the Feast day of the Patron Saint but we saw the body of the 874 year old king - so that was a treat.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Raquel Aceituno
Photo taken by Malinda P
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Show 68 more photos
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Jun 23, 2026

Hi Malinda! Thank you so much for taking the time to share the feedback of your family trip to Spain. I am glad to know that you had a great times, specially discovering the cities with our local guide, I will certainly share your words with them. Sad to hear about the Dear Madrid Hotel, has a more urban vibe than the ones offered in Andalucía, it may be a personal taste, I believe : ) It was a pleasure creating this experience for you and your family and we get in touch again for future adventures. All the best, Raquel

Northen Spaintastic 🌞
Spain | May 16 - May 31, 2026

Deborahlkagan@gmail.com
[email protected] K.
Tampa, FL | Reviewed on Jun 03, 2026
Beyond our wildest dreams in covering all aspects of our trip that we spent much time planning before coming to Kim Kim. Raquel and her team made it even better! Each place we stayed along the Northern Coast from Spain (Vigo to Barcelona) was spectacular in both location and views. The attention to all details and rapid replies to questions from us by Raquel and her team were exemplary. The suggested stops in between cities were mostly unknown treasures even to locals of Spain! The guides... Read more

Beyond our wildest dreams in covering all aspects of our trip that we spent much time planning before coming to Kim Kim. Raquel and her team made it even better! Each place we stayed along the Northern Coast from Spain (Vigo to Barcelona) was spectacular in both location and views. The attention to all details and rapid replies to questions from us by Raquel and her team were exemplary. The suggested stops in between cities were mostly unknown treasures even to locals of Spain! The guides chosen were all knowledgeable and fun. We will continue to use Kim Kim for all of our travels going forward. This was a third trip through Kim Kim and it’s been a perfect experience every time in every country!!! Thank you Kim Kim, Raquel and Team❣️😎😄

Hotel Review
El Rincón de Usana Zona Zero
Usana

This beautiful place felt like living in heaven. An incredibly romantic setting with fashionable management that made sure everything was perfect including delivering a gift picnic basket sent to us from our local team through Kim Kim!

Authenticity & Character
The decor and location
Location
Overlooking a beautiful valley!
Staff
Very accommodating and took time to explain the air conditioning system and parking.
Cleanliness & Comfort
Beautiful, big whirlpool bath, immaculate apartment with working kitchen and a laundry machine in the apartment!
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Jun 09, 2026

Hola Deb! Thank you so much for taking the time to share the feedback of your road trip to Spain! Delighted to know that you and Robert had a great time and that the trip exceeded your expectations😊 I will make sure to pass your words onto our guides, they will love to hear it! It was a pleasure creating this experience for you and hopefully, we get in touch again for future adventures! All the best, Raquel

Porto was our favorite destination. AllOf ou...
Portugal | May 17 - May 24, 2026

J
Jenny R.
Seattle, WA | Reviewed on May 25, 2026

Porto was our favorite destination. All
Of our guides were fantastic: Celia, Granado, Thelma, and Nuno.

Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on May 26, 2026

Hi Jenny! Thanks so much for taking the time to share the highlights of your trip 🥰I am glad to know that you and your family had a great time discovering Portugal, I will share with our local guides your words, they will be delighted to hear! Wishing you all the best and hopefully, we get in touch again for future adventures x Raquel

Southern Spain tours
Spain | Apr 11 - Apr 15, 2026

M
Michael M.
Chicago, IL | Reviewed on Apr 16, 2026

All 3 of our guides (Lucia, Miguel, Raul) were excellent. Their knowledge and passion of the cities and villages we toured was something my wife and I will never forget!

Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Apr 17, 2026

Hola Michael, Thanks so much for taking the time to share your feedback! I am glad to know that you and Sandra had a great time discovering Southern Spain. I will pass your words onto our guidesm they will be so pleased! It was a pleasure creating this experience with you and hopefully, we get in touch again for future adventures x All the best, Raquel

Exceeded Expectations!
Spain | Mar 8 - Mar 17, 2026

Becky
Becky K.
Minneapolis, MN, USA | Reviewed on Mar 20, 2026
We had an amazing experience working with KimKim and our travel consultant, Raquel, who planned our "Family Adventures Across Iberia: Lisbon, Porto & Madrid" trip. The itinerary met all of our criteria/needs perfectly and everything went exactly as planned. I was so grateful to be able to fully experience the trip with my family instead of worrying about booking/planning every detail. They exceeded all expectations and highly recommend! Read more

We had an amazing experience working with KimKim and our travel consultant, Raquel, who planned our "Family Adventures Across Iberia: Lisbon, Porto & Madrid" trip. The itinerary met all of our criteria/needs perfectly and everything went exactly as planned. I was so grateful to be able to fully experience the trip with my family instead of worrying about booking/planning every detail. They exceeded all expectations and highly recommend!

Hotel Reviews
Hotel Meninas
Madrid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pur Oporto Boutique Hotel by Actahotels
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
PortoBay Marquês
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
An Excursion to Toledo by Train, Guided Walk for Families
An Excursion to Toledo by Train, Guided Walk for Families
Madrid
Quality of Experience
Guides, Drivers and Staff
Transport
Walking Madrid’s Old Town
Walking Madrid’s Old Town
Madrid
Quality of Experience
Guides, Drivers and Staff
Transport
Douro Valley Highlights: Wine, Olive Oil & River Cruise
Douro Valley Highlights: Wine, Olive Oil & River Cruise
Porto
Quality of Experience
Food
Guides, Drivers and Staff
Transport
E-Bike Experience Through Historic Porto
E-Bike Experience Through Historic Porto
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Foodie Experience in Porto
Foodie Experience in Porto
Porto
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring Sintra & Cascais: Palaces, Cliffs & Coastline
Exploring Sintra & Cascais: Palaces, Cliffs & Coastline
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Lisbon by Electric Tuk-Tuk
Explore Lisbon by Electric Tuk-Tuk
Spain
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Mar 24, 2026

Hola Becky! Thank you so much for taking the time to share the feedback of your trip to Portugal & Spain! Delighted to know that you and your family had a great time and that the trip exceeded your expectations😊 It was a pleasure creating this experience for you and hopefully, we get in touch again for future adventures. All the best, Raquel

Family Trip to Spain and Portugal
Spain | Feb 3 - Feb 14, 2026

Grace
Grace G.
Chicago, IL | Reviewed on Feb 23, 2026
Throughout our family's experience planning our trip to Portugal and Spain, Raquel our travel agent, and the teams at both Espiritu Travel and KimKim were so attentive and helpful! We first contacted KimKim in September, and even though we were slow to finalize plans due to the busyness of our personal lives, Raquel especially did a phenomenal job routinely checking in, updating our sample itinerary, and seeing if we had any remaining questions. In terms of planning our itinerary they... Read more

Throughout our family's experience planning our trip to Portugal and Spain, Raquel our travel agent, and the teams at both Espiritu Travel and KimKim were so attentive and helpful! We first contacted KimKim in September, and even though we were slow to finalize plans due to the busyness of our personal lives, Raquel especially did a phenomenal job routinely checking in, updating our sample itinerary, and seeing if we had any remaining questions.

In terms of planning our itinerary they were incredibly receptive of our input regarding the types of activities people in our family enjoyed. Be it cultural excursions, museums, food recommendations, hotels and more, they were responsive and asked pertinent follow up questions to guarantee we got the most out of our trip. We highly encourage anyone booking to follow the travel agent's recommendations/bookings to guided tours. The walking tour in Madrid and guided excursion to Toledo were some of the best experiences my family talked about. The main reason my family planned this trip was to visit me in Galicia, and although I personally planned the itinerary on those days as someone that currently lives in the north even I found Raquel's restaurant recommendations in Santiago de Compostela incredibly helpful. If anyone stays in the city we also heartily recommend the Hostal de Reyes Catolico Paradores---it was the best hotel of the trip according to my family.

During the trip, the travel agency was also responsive to cancellations/last minute changes on our end to the itinerary. This was especially helpful because of the transport that they arranged for us. Additionally, they advised us on the appropriate travel insurance before the trip was booked and because of this my Mom was able to get some much needed medication from a doctor when she unexpectedly became sick. Overall we simply cannot recommend this service enough! They made our trip so much easier to enjoy, and relax. Thank you!

Hotel Reviews
Dear Hotel Madrid
Madrid

The staff was very attentive at this hotel and the rooms were pristine.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parador de Santiago de Compostela
Santiago de Compostela

This was our family's favorite hotel! Between the comfort of the rooms, the quality of breakfast, and the history behind the building's construction it was an incredibly special stay. It is also conveniently located diagonally from the Cathedral of St. James---we loved hearing the pilgrims finish their walk in the square, especially with singing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Riazor
A Coruña

The rooms were a bit small, but they had a gorgeous view of the beach and ocean! The staff of the hotel was attentive, and the laundry service was swift. We had a poor experience eating in the hotel restaurant (the meal took hours, and everyone in the restaurant went large portions of the night unattended). I believe this was because of low staffing, and we took it in stride in the moment, but something for the management to consider moving forward.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
BessaHotel Liberdade
Lisbon

This was a beautiful hotel, with spacious rooms and an incredibly welcoming, helpful staff. The breakfast selection was wonderful. The only frustration was the slow elevator, but we don't think that could be helped.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Fátima: A Spiritual Pilgrimage
Fátima: A Spiritual Pilgrimage
Portugal

Our guide to Fatima was so eloquent, respectful of the spirituality of the experience and knowledgeable. Transport to and from Lisbon was also incredibly smooth.

Quality of Experience
Guides, Drivers and Staff
Transport
The Soul of Lisbon: Fado Dinner Experience
The Soul of Lisbon: Fado Dinner Experience
Portugal

The food was delicious, and came with very generous portions. There was also plenty of variety on the menu, and the waiter was attentive. The musicians were absolute showstoppers, and we felt like everyone who visits Lisbon must experience fado live.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Toledo Highlights Day Excursion
Toledo Highlights Day Excursion
Madrid

The train journey to Toledo was easy, especially with the transport arranged by the team. The guide was again very knowledgeable and enjoyable to listen to.

Quality of Experience
Guides, Drivers and Staff
Transport
Walking Madrid’s Old Town
Walking Madrid’s Old Town
Madrid

The guide Geza was phenomenal! The tour was a wonderful opportunity to learn more about the history of Madrid, as well as information about current life in the city.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Feb 25, 2026

Hola Grace! Thank you so much for taking the time to share the feedback of your trip around Portugal & Spain! Delighted to know that you and your family had a great time and that the trip exceeded your expectations😊 I will make sure to pass your words onto our team, local guides and drivers , they will love to hear it! It was a pleasure creating this experience for you and hopefully, we get in touch again for future adventures. All the best, Raquel

Thank you!
Spain | Nov 26 - Dec 4, 2025

Susan
Susan H.
Newark, NJ | Reviewed on Dec 05, 2025
KimKim organized a seamless trip for us! Our 2 tour guides (Jaime on Tenerife and Paolo on el Hierro) were fantastic. They were both knowledgeable, passionate about their island, and very flexible with their itinerary to meet our needs.
All transfers were well communicated, on time, and stress-free.
Thank you KimKim!
Read more

KimKim organized a seamless trip for us! Our 2 tour guides (Jaime on Tenerife and Paolo on el Hierro) were fantastic. They were both knowledgeable, passionate about their island, and very flexible with their itinerary to meet our needs.
All transfers were well communicated, on time, and stress-free.
Thank you KimKim!

Hotel Reviews
La Laguna Gran Hotel
San Cristóbal de La Laguna

We were there only 10 hours but it was a memorable stay! Gorgeous!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Rayuela Suites
Frontera

Katherina was a wonderful host. Beautiful home, excellent breakfasts, and gorgeous views.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parador del Hierro
El Hierro

The most beautiful spot for a hotel! Gorgeous views from every window. Would go again in a heartbeat!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Casona del Patio
Santiago de Teide
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Reconnect with Nature: Mindful Walk in Laurisilva Forest
Reconnect with Nature: Mindful Walk in Laurisilva Forest
El Hierro

Paola was an incredible guide. He tailored the experience to our needs which was greatly appreciated. His knowledge and passion about this island was awesome. We'd love to travel with him in the future!

Quality of Experience
Guides, Drivers and Staff
Transport
An Excursion toTeide, Garachico, & Icod de los Vinos
An Excursion toTeide, Garachico, & Icod de los Vinos
Tenerife

Jaime made this trip memorable. He was knowledgeable and passionate about his job and his island. We learned a lot and would love to take excursions with him in the future!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Dec 15, 2025

Hola Susan! Thank you so much for taking the time to provide detailed feedback on your trip to Canary Islands, I am glad to hear that you and Greg had a wonderful time🤩 I will pass your kind words to our beloved team, drivers and guides as they will be more than happy to know that they have contributed to your experience. All the best and hopefully will get in touch for future adventures! Raquel

Although the guides for the tours (tapa tasti...
Spain | Nov 15 - Nov 21, 2025

D
Diane M.
Los Angeles, CA | Reviewed on Nov 28, 2025
Although the guides for the tours (tapa tasting tour, Montserrat & winery tour, chocolate & Sagrada familia were excellent) I didn’t like my hotel accommodations nor its location. The Hotel Majestic or the La Casa Fuster are more my style. Read more

Although the guides for the tours (tapa tasting tour, Montserrat & winery tour, chocolate & Sagrada familia were excellent) I didn’t like my hotel accommodations nor its location. The Hotel Majestic or the La Casa Fuster are more my style.

Hotel Review
Andante Hotel
Barcelona

This hotel isn’t my style.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Montserrat & Penedès: Nature, Devotion & Cava
Montserrat & Penedès: Nature, Devotion & Cava
Barcelona

Excellent tour & excellent guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Sweet Adventures: A Family Chocolate Experience
Sweet Adventures: A Family Chocolate Experience
Barcelona

My guide is so knowledgeable about Spanish chocolate & the best locations in Barcelona to taste it.

Quality of Experience
Guides, Drivers and Staff
Transport
We walked for this tour.
Barcelona Highlights: Montjuïc, Gothic Quarter & Sagrada Familia
Barcelona Highlights: Montjuïc, Gothic Quarter & Sagrada Familia
Barcelona

Well organized tour & excellent guide!

Quality of Experience
Guides, Drivers and Staff
Transport
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Barcelona

Excellent tour guide & delicious tapas & drinks!

Quality of Experience
Food
All of them
Guides, Drivers and Staff
Transport
We walked so we got night time glimpse of Barcelona
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Dec 01, 2025

Hola Diane!Thanks so much for taking the time to share the highlights of your trip to Barcelona. I’m happy to hear that you enjoyed the experiences! I will be sure to pass your kind words on to our guides ☺️
The accommodation offered in Barcelona is in a central location and was suggested based on your trip budget. If you had mentioned a preference for luxury properties during the trip planning, I would have happily recommended options that matched your preferences.
I wish you all the best! Raquel

Wonderful exposure to the wonders of Barcelona and Sitges
Spain | Oct 2 - Oct 9, 2025

J
jack c.
Newark, NJ | Reviewed on Oct 16, 2025
First time to Barcelona and Sitges and we needed to work around a busy wedding schedule.
Raquel was able to understand my needs, identify the appropriate schedule to maximize our experience.
To complicate things my wife fractured her foot. So last minute changes and bookings had to be made. The Kim Kim team made it happen.
Our driver Saed who met us in airport and stayed with us throughout trip as we moved from Barcelona to Sitges and back to airport was outstanding. prompt attentive... Read more

First time to Barcelona and Sitges and we needed to work around a busy wedding schedule.
Raquel was able to understand my needs, identify the appropriate schedule to maximize our experience.
To complicate things my wife fractured her foot. So last minute changes and bookings had to be made. The Kim Kim team made it happen.
Our driver Saed who met us in airport and stayed with us throughout trip as we moved from Barcelona to Sitges and back to airport was outstanding. prompt attentive despite having to travel around protests sweeping around city.

Our City guide and driver were very good, again understanding my wife's mobility issues they provided us with a great half day overview of Barcelona and a wonderful tour of the Sagrada Familia. Much appreciated.

Our Catalan tour guide who took us to the winery and to Montserrat was also very understanding and helpful. He was very knowledgeable about the region and gave us a great overview. His knowledge of Montserrat and his ability to share that knowledge made for a very memorable trip.

Activity Reviews
Discover Montserrat & Catalan Wine of Penedès Region
Discover Montserrat & Catalan Wine of Penedès Region
Barcelona

Montserrat is an amazing place. Our guide was incredibly knowledgeable and was excellent at sharing his knowledge. Given my wife's mobility issue he gave us options and recommended the cable car which limited the walking and turned out avoided traffic delays due to a pilgrimage group. He was tremendous. the winery tour took us to a beautiful winery where the tour was just the right amount of time and provided us a insight into the regions winery trade. A very pleasant morning.

Quality of Experience
Guides, Drivers and Staff
the guide was excellent
Transport
Personal vehicle very comfortable safe driver
Barcelona Highlights: Guided Walk & Iconic Sagrada Família
Barcelona Highlights: Guided Walk & Iconic Sagrada Família
Barcelona

My wife had fractured her foot. The guide and driver were excellent in tailoring the trip so we got to see the critical sites while limiting the walk. Sagrada Familia tour was outstanding. The old city was fascinating.

Quality of Experience
Quality of Experience
Guides, Drivers and Staff
On Time despite protests and impact on travel. they were all professional, friendly and knowledgeable.
Guides, Drivers and Staff
On Time despite protests and impact on travel. they were all professional, friendly and knowledgeable.
Transport
Prompt, comfortable and accommodating.
Transport
Prompt, comfortable and accomodating.
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Oct 16, 2025

Hola Jack! Thanks so much for taking the time to share the highlights of your trip 🥰I am glad to know that you and Marybeth had a great time exploring Barcelona & Sitges and that the trip went as planned and accomodated to your wife needs, specially. I will pass your words onto our guides and drive! It was a pleasure creating this experience with you and hopefully, we get in touch again for future adventures x All the best, Raquel