Profile photo for Raquel Aceituno
10545 messages
active 8 mins ago

Raquel Aceituno

The eternal question ... where to next?

I live for my passion: travelling. I aim to travel to every country in the world and inspire you to do the same. Nature, learning about new cultures, speaking several languages & blending in with locals, are my key drivers! During my trips, I seek adventures. I always put myself out of my comfort zone and have never regretted it! I am also an advocate of preserving and protecting our planet.

We are a project from travellers to travellers and we can't wait to take you on the best adventure ever!
I am from a wee town in Extremadura, Spain and PortugalÂŽs borders. However, I consider myself a world citizen ;)

What places and activities do you specialize in?

"Spain and Portugal"

How did you get involved in travel?

"In 2014 I decided to grab my suitcase and moved to Scotland seeking for new challenges. I have been based up there for 8 years working on Tourism and at the same time traveling the world whenever I had the opportunity.

I combine my knowledge and background in Tourism with my personal vision of the world, to share with you my travel experiences in the most genuine and honest way possible."

Please share a unique travel experience you will never forget.

"mmm .... tough question!
Spain is the land of contrast and my very own place in the world, but If I had to name a feeling that would be called Granada. The scent of incense, Arabian flavours from ancient cultures and Alhambra became the most spectacular scenario to enjoy over and over again."

Top itineraries and travel advice
Family itineraries
Road trip itineraries

Recent trip reviews for Raquel

Family Trip to Spain and Portugal
Spain | Feb 3 - Feb 14, 2026

Grace
Grace G.
Chicago, IL | Reviewed on Feb 23, 2026
Throughout our family's experience planning our trip to Portugal and Spain, Raquel our travel agent, and the teams at both Espiritu Travel and KimKim were so attentive and helpful! We first contacted KimKim in September, and even though we were slow to finalize plans due to the busyness of our personal lives, Raquel especially did a phenomenal job routinely checking in, updating our sample itinerary, and seeing if we had any remaining questions. In terms of planning our itinerary they... Read more

Throughout our family's experience planning our trip to Portugal and Spain, Raquel our travel agent, and the teams at both Espiritu Travel and KimKim were so attentive and helpful! We first contacted KimKim in September, and even though we were slow to finalize plans due to the busyness of our personal lives, Raquel especially did a phenomenal job routinely checking in, updating our sample itinerary, and seeing if we had any remaining questions.

In terms of planning our itinerary they were incredibly receptive of our input regarding the types of activities people in our family enjoyed. Be it cultural excursions, museums, food recommendations, hotels and more, they were responsive and asked pertinent follow up questions to guarantee we got the most out of our trip. We highly encourage anyone booking to follow the travel agent's recommendations/bookings to guided tours. The walking tour in Madrid and guided excursion to Toledo were some of the best experiences my family talked about. The main reason my family planned this trip was to visit me in Galicia, and although I personally planned the itinerary on those days as someone that currently lives in the north even I found Raquel's restaurant recommendations in Santiago de Compostela incredibly helpful. If anyone stays in the city we also heartily recommend the Hostal de Reyes Catolico Paradores---it was the best hotel of the trip according to my family.

During the trip, the travel agency was also responsive to cancellations/last minute changes on our end to the itinerary. This was especially helpful because of the transport that they arranged for us. Additionally, they advised us on the appropriate travel insurance before the trip was booked and because of this my Mom was able to get some much needed medication from a doctor when she unexpectedly became sick. Overall we simply cannot recommend this service enough! They made our trip so much easier to enjoy, and relax. Thank you!

Hotel Reviews
BessaHotel Liberdade
Lisbon

This was a beautiful hotel, with spacious rooms and an incredibly welcoming, helpful staff. The breakfast selection was wonderful. The only frustration was the slow elevator, but we don't think that could be helped.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Riazor
A Coruña

The rooms were a bit small, but they had a gorgeous view of the beach and ocean! The staff of the hotel was attentive, and the laundry service was swift. We had a poor experience eating in the hotel restaurant (the meal took hours, and everyone in the restaurant went large portions of the night unattended). I believe this was because of low staffing, and we took it in stride in the moment, but something for the management to consider moving forward.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parador de Santiago de Compostela
Santiago de Compostela

This was our family's favorite hotel! Between the comfort of the rooms, the quality of breakfast, and the history behind the building's construction it was an incredibly special stay. It is also conveniently located diagonally from the Cathedral of St. James---we loved hearing the pilgrims finish their walk in the square, especially with singing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dear Hotel Madrid
Madrid

The staff was very attentive at this hotel and the rooms were pristine.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Walking Madrid’s Old Town
Walking Madrid’s Old Town
Madrid

The guide Geza was phenomenal! The tour was a wonderful opportunity to learn more about the history of Madrid, as well as information about current life in the city.

Quality of Experience
Guides, Drivers and Staff
Transport
Toledo Highlights Day Excursion
Toledo Highlights Day Excursion
Madrid

The train journey to Toledo was easy, especially with the transport arranged by the team. The guide was again very knowledgeable and enjoyable to listen to.

Quality of Experience
Guides, Drivers and Staff
Transport
The Soul of Lisbon: Fado Dinner Experience
The Soul of Lisbon: Fado Dinner Experience
Portugal

The food was delicious, and came with very generous portions. There was also plenty of variety on the menu, and the waiter was attentive. The musicians were absolute showstoppers, and we felt like everyone who visits Lisbon must experience fado live.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
FĂĄtima: A Spiritual Pilgrimage
FĂĄtima: A Spiritual Pilgrimage
Portugal

Our guide to Fatima was so eloquent, respectful of the spirituality of the experience and knowledgeable. Transport to and from Lisbon was also incredibly smooth.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Feb 25, 2026

Hola Grace! Thank you so much for taking the time to share the feedback of your trip around Portugal & Spain! Delighted to know that you and your family had a great time and that the trip exceeded your expectations😊 I will make sure to pass your words onto our team, local guides and drivers , they will love to hear it! It was a pleasure creating this experience for you and hopefully, we get in touch again for future adventures. All the best, Raquel

Thank you!
Spain | Nov 26 - Dec 4, 2025

Susan
Susan H.
Newark, NJ | Reviewed on Dec 05, 2025
KimKim organized a seamless trip for us! Our 2 tour guides (Jaime on Tenerife and Paolo on el Hierro) were fantastic. They were both knowledgeable, passionate about their island, and very flexible with their itinerary to meet our needs.
All transfers were well communicated, on time, and stress-free.
Thank you KimKim!
Read more

KimKim organized a seamless trip for us! Our 2 tour guides (Jaime on Tenerife and Paolo on el Hierro) were fantastic. They were both knowledgeable, passionate about their island, and very flexible with their itinerary to meet our needs.
All transfers were well communicated, on time, and stress-free.
Thank you KimKim!

Hotel Reviews
La Casona del Patio
Santiago de Teide
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parador del Hierro
El Hierro

The most beautiful spot for a hotel! Gorgeous views from every window. Would go again in a heartbeat!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Rayuela Suites
Frontera

Katherina was a wonderful host. Beautiful home, excellent breakfasts, and gorgeous views.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Laguna Gran Hotel
San CristĂłbal de La Laguna

We were there only 10 hours but it was a memorable stay! Gorgeous!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
An Excursion toTeide, Garachico, & Icod de los Vinos
An Excursion toTeide, Garachico, & Icod de los Vinos
Tenerife

Jaime made this trip memorable. He was knowledgeable and passionate about his job and his island. We learned a lot and would love to take excursions with him in the future!

Quality of Experience
Guides, Drivers and Staff
Transport
Reconnect with Nature: Mindful Walk in Laurisilva Forest
Reconnect with Nature: Mindful Walk in Laurisilva Forest
El Hierro

Paola was an incredible guide. He tailored the experience to our needs which was greatly appreciated. His knowledge and passion about this island was awesome. We'd love to travel with him in the future!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Dec 15, 2025

Hola Susan! Thank you so much for taking the time to provide detailed feedback on your trip to Canary Islands, I am glad to hear that you and Greg had a wonderful timeđŸ€© I will pass your kind words to our beloved team, drivers and guides as they will be more than happy to know that they have contributed to your experience. All the best and hopefully will get in touch for future adventures! Raquel

Although the guides for the tours (tapa tasti...
Spain | Nov 15 - Nov 21, 2025

D
Diane M.
Los Angeles, CA | Reviewed on Nov 28, 2025
Although the guides for the tours (tapa tasting tour, Montserrat & winery tour, chocolate & Sagrada familia were excellent) I didn’t like my hotel accommodations nor its location. The Hotel Majestic or the La Casa Fuster are more my style. Read more

Although the guides for the tours (tapa tasting tour, Montserrat & winery tour, chocolate & Sagrada familia were excellent) I didn’t like my hotel accommodations nor its location. The Hotel Majestic or the La Casa Fuster are more my style.

Hotel Review
Andante Hotel
Barcelona

This hotel isn’t my style.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Small-Group Montserrat & PenedĂšs Region Winery Excursion
Small-Group Montserrat & PenedĂšs Region Winery Excursion
Barcelona

Excellent tour & excellent guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Sweet Adventures: A Family Chocolate Experience
Sweet Adventures: A Family Chocolate Experience
Barcelona

My guide is so knowledgeable about Spanish chocolate & the best locations in Barcelona to taste it.

Quality of Experience
Guides, Drivers and Staff
Transport
We walked for this tour.
Barcelona Highlights: MontjuĂŻc, Gothic Quarter & Sagrada Familia
Barcelona Highlights: MontjuĂŻc, Gothic Quarter & Sagrada Familia
Barcelona

Well organized tour & excellent guide!

Quality of Experience
Guides, Drivers and Staff
Transport
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Barcelona

Excellent tour guide & delicious tapas & drinks!

Quality of Experience
Food
All of them
Guides, Drivers and Staff
Transport
We walked so we got night time glimpse of Barcelona
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Dec 01, 2025

Hola Diane!Thanks so much for taking the time to share the highlights of your trip to Barcelona. I’m happy to hear that you enjoyed the experiences! I will be sure to pass your kind words on to our guides â˜ș
The accommodation offered in Barcelona is in a central location and was suggested based on your trip budget. If you had mentioned a preference for luxury properties during the trip planning, I would have happily recommended options that matched your preferences.
I wish you all the best! Raquel

Wonderful exposure to the wonders of Barcelona and Sitges
Spain | Oct 2 - Oct 9, 2025

J
jack c.
Newark, NJ | Reviewed on Oct 16, 2025
First time to Barcelona and Sitges and we needed to work around a busy wedding schedule.
Raquel was able to understand my needs, identify the appropriate schedule to maximize our experience.
To complicate things my wife fractured her foot. So last minute changes and bookings had to be made. The Kim Kim team made it happen.
Our driver Saed who met us in airport and stayed with us throughout trip as we moved from Barcelona to Sitges and back to airport was outstanding. prompt attentive...
Read more

First time to Barcelona and Sitges and we needed to work around a busy wedding schedule.
Raquel was able to understand my needs, identify the appropriate schedule to maximize our experience.
To complicate things my wife fractured her foot. So last minute changes and bookings had to be made. The Kim Kim team made it happen.
Our driver Saed who met us in airport and stayed with us throughout trip as we moved from Barcelona to Sitges and back to airport was outstanding. prompt attentive despite having to travel around protests sweeping around city.

Our City guide and driver were very good, again understanding my wife's mobility issues they provided us with a great half day overview of Barcelona and a wonderful tour of the Sagrada Familia. Much appreciated.

Our Catalan tour guide who took us to the winery and to Montserrat was also very understanding and helpful. He was very knowledgeable about the region and gave us a great overview. His knowledge of Montserrat and his ability to share that knowledge made for a very memorable trip.

Activity Reviews
Barcelona Highlights: Guided Walk &  Iconic Sagrada FamĂ­lia
Barcelona Highlights: Guided Walk & Iconic Sagrada FamĂ­lia
Barcelona

My wife had fractured her foot. The guide and driver were excellent in tailoring the trip so we got to see the critical sites while limiting the walk. Sagrada Familia tour was outstanding. The old city was fascinating.

Quality of Experience
Quality of Experience
Guides, Drivers and Staff
On Time despite protests and impact on travel. they were all professional, friendly and knowledgeable.
Guides, Drivers and Staff
On Time despite protests and impact on travel. they were all professional, friendly and knowledgeable.
Transport
Prompt, comfortable and accommodating.
Transport
Prompt, comfortable and accomodating.
Discover Montserrat & Catalan Wine of PenedĂšs Region
Discover Montserrat & Catalan Wine of PenedĂšs Region
Barcelona

Montserrat is an amazing place. Our guide was incredibly knowledgeable and was excellent at sharing his knowledge. Given my wife's mobility issue he gave us options and recommended the cable car which limited the walking and turned out avoided traffic delays due to a pilgrimage group. He was tremendous. the winery tour took us to a beautiful winery where the tour was just the right amount of time and provided us a insight into the regions winery trade. A very pleasant morning.

Quality of Experience
Guides, Drivers and Staff
the guide was excellent
Transport
Personal vehicle very comfortable safe driver
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Oct 16, 2025

Hola Jack! Thanks so much for taking the time to share the highlights of your trip đŸ„°I am glad to know that you and Marybeth had a great time exploring Barcelona & Sitges and that the trip went as planned and accomodated to your wife needs, specially. I will pass your words onto our guides and drive! It was a pleasure creating this experience with you and hopefully, we get in touch again for future adventures x All the best, Raquel

We had an absolutely wonderful time in Spain ...
Spain | Sep 22 - Oct 8, 2025

L
Lorena B.
Corona, CA | Reviewed on Oct 10, 2025
We had an absolutely wonderful time in Spain and Portugal! Thank you Marta and Raquel for your dedication to service and attention to all the specifics involved with my itinerary. Our trip ran smoothly and seamlessly. It was comforting to know that the kimkim team was available to us 24/7 throughout our entire trip. The centrally-located hotels, tours, guides and transportation were spot on. Thank you for taking good care of us. We definitely will be coming back to kimkim for our next... Read more

We had an absolutely wonderful time in Spain and Portugal! Thank you Marta and Raquel for your dedication to service and attention to all the specifics involved with my itinerary. Our trip ran smoothly and seamlessly. It was comforting to know that the kimkim team was available to us 24/7 throughout our entire trip. The centrally-located hotels, tours, guides and transportation were spot on. Thank you for taking good care of us. We definitely will be coming back to kimkim for our next adventure!

Hotel Reviews
Acta Splendid
Barcelona

The hotel was just what I expected; centrally-located, beautiful, clean and comfortable. The staff was friendly and the breakfast was excellent!!

Authenticity & Character
The hotel was beautifully decorated!
Location
Centrally-located; right in the middle of everything!
Staff
They were very friendly and helpful
Cleanliness & Comfort
The beds were very comfy
Hotel Meninas
Madrid

The hotel was just what I expected; centrally-located, beautiful, clean and comfortable. The staff was friendly and the breakfast was excellent!!

Authenticity & Character
The hotel was beautifully decorated
Location
The hotel was centrally-located; in the middle of all the sights!
Staff
The staff was friendly and helpful
Cleanliness & Comfort
The beds were comfortable
Ronda Navarra by Valdesierra
Béjar

The hotel was just what I expected; centrally-located, beautiful, clean and comfortable.

Authenticity & Character
The kitchen was fully stocked will cooking tools and gadgets to create a meal.
Location
Staff
The virtual staff was on top of things; communication, reminders and customer service was readily available.
Cleanliness & Comfort
The apartment was very clean and comfortable
Suites La Posada De Pilar
CĂłrdoba

The hotel was just what I expected; centrally-located, beautiful, clean and comfortable. The staff was friendly and helpful in securing our luggage after check out so we can have a relaxing visit at the Mosque-Cathedral.

Authenticity & Character
The courtyard was especially beautiful and relaxing. The washing machine in the room was a nice touch if we needed it.
Location
It was very convenient; centrally-located
Staff
Didn't catch his name
Cleanliness & Comfort
The bed was very comfortable
Hotel Palacio de Santa Inés
Granada

The hotel was just what I expected; centrally-located, beautiful, clean and comfortable. The staff was friendly and the breakfast was excellent!!

Authenticity & Character
The design of the hotel was unique and roomy
Location
It was across the Alhambra which made it very convenient
Staff
They were very helpful and friendly
Cleanliness & Comfort
Having a second bathroom was a nice plus!
Hotel AlcĂĄzar
Seville

The hotel was just what I expected; centrally-located, beautiful, clean and comfortable. The staff was friendly and the breakfast was excellent!!

Authenticity & Character
The rooftop bar and pool had an amazing view of the city!
Location
It was centrally-located; walking distance to all the sights.
Staff
Everyone was very attentive
Cleanliness & Comfort
The bed was very comfortable
Lisboa Prata Boutique Hotel
Lisboa

The hotel was just what I expected; centrally-located, beautiful, clean and comfortable. The staff was friendly and the breakfast was excellent!!

Authenticity & Character
Having two windows, each with views facing the bustling streets below, made this room special.
Location
It was centrally-located and walking distance to all of the sights.
Staff
Didn't get a name
Cleanliness & Comfort
The room was very clean and comfortable but as a couple, separate twin beds, which could not be rearranged due to the configuration of the room, was unexpected.
Grande Hotel do Porto
Porto

The hotel was so elegant and absolutely beautiful! The staff was friendly and the breakfast was excellent!!

Authenticity & Character
It was so beautiful, spacious and elegantly decorated
Location
It was centrally-located and walking distance to everything!
Staff
They were very helpful and attentive
Cleanliness & Comfort
The beds and pillows were very, very comfortable
Activity Reviews
Small Group Excursion to Sintra & Pena Palace
Small Group Excursion to Sintra & Pena Palace
Lisbon

Our excursion to Sintra and Pena Palace was made exceptional by our guide, Miguel. He was like a walking encyclopedia and had an impressive depth of knowledge about everything we saw. He answered all our questions and was so informative. It was a pleasure to be guided by someone so well-versed and intelligent.

An Evening of Flamenco
An Evening of Flamenco
Spain

The Flamenco night was a lot of fun. We had front row seats, which was fantastic, as it felt like we were right in the middle of all the action. It was an entertaining and captivating experience.

Guided Tuk-Tuk Tour
Guided Tuk-Tuk Tour
Portugal

The guided Tuk-Tuk tour in Lisbon was a great choice, especially with all the hills in the city. It gave us a wonderful overview and made navigating the city on foot later much easier. The Tuk-Tuk took us to all the must-see places, and it was convenient to know how to revisit them afterward.

Barcelona Highlights: MontjuĂŻc, Gothic Quarter & Sagrada Familia
Barcelona Highlights: MontjuĂŻc, Gothic Quarter & Sagrada Familia
Barcelona

The Barcelona Highlights tour was fantastic! Our guide, Ramon, was incredibly enthusiastic and made the experience so special. He had so much energy and excitement, it was contagious. He truly loved what he was doing and it showed in the way he guided us.

Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Oct 13, 2025

Hola Lori! Thanks so much for taking the time to share the highlights of your special trip to Spain & Portugal đŸ„°I am glad to know that you had a great time discovering both countries. It was a pleasure working with you on this experience , I will certainly pass your workds onto Marta who will be delighted! Hopefully we get in touch again for future adventures x All the best, Raquel

Mallorca highlight: The boat trip. Barcelona...
Spain | Sep 8 - Sep 23, 2025

S
SHANNON T.
San Jose, CA | Reviewed on Oct 04, 2025
Mallorca highlight: The boat trip.
Barcelona: Hotel was amazing. Food tour was great. City is a amazing. La Sagrada Famila and the tour with Dani was the highlight.
Seville: Hotel was great. Ferran our guide was awesome. It was HOT while we there, which slowed us down, but otherwise great visit. Beautiful city
Read more

Mallorca highlight: The boat trip.
Barcelona: Hotel was amazing. Food tour was great. City is a amazing. La Sagrada Famila and the tour with Dani was the highlight.
Seville: Hotel was great. Ferran our guide was awesome. It was HOT while we there, which slowed us down, but otherwise great visit. Beautiful city

Hotel Reviews
The White Camel Lodge
Agafay, Marrakech

The White Camel has the potential to be amazing. However, they haven't quite figured it out yet. They didn't take a credit card on arrival, so we were expected to pay for each drink/snack etc and tip in cash which was tough at the end of the trip. Lunch was offered on the menu, but took over an hour to get served. The room was really nice but had no way to contact the front desk or ask questions. The pool was great but again no way to order a drink/snacks without tracking someone down. The dinner and live entertainment was great. The views are spectacular.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Maison Arabe Hotel
Marrakech

Fantasic location. CLose enough to everything, but out of the way from all the crazyiness of the city center. Staff were helpful. Bar scene was great with live music.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Serras Barcelona
Barcelona

Amazing location. Every staff member was super helpful, top notch. Food was great. Service was incredible. When i'm back in Barcelona, this is where I will stay and will recommend to others.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
An Excursion & Night at the Agafay Desert
An Excursion & Night at the Agafay Desert
Spain

THey aren't quite ready for prime time.

Quality of Experience
Guides, Drivers and Staff
Transport
Barcelona Highlights: Guided Walk &  Iconic Sagrada FamĂ­lia
Barcelona Highlights: Guided Walk & Iconic Sagrada FamĂ­lia
Barcelona

Guide was amazing. Spectacular experience

Quality of Experience
Guides, Drivers and Staff
Transport
Hike Tramuntana & its Mountains Villages
Hike Tramuntana & its Mountains Villages
Spain

THe guide was incredible. Views were great. Longer hike than we expected and terrain was more intense than described. We managed.

Quality of Experience
Guides, Drivers and Staff
Transport
Mallorca by Sea: A Boutique Sailing & Snorkeling Experience
Mallorca by Sea: A Boutique Sailing & Snorkeling Experience
Mallorca

Great experience. Crew was great, small tour. Nice relaxing day

Quality of Experience
Guides, Drivers and Staff
Transport
we didn't have transport and relied on a taxi.
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Oct 13, 2025

Hi Shannon, thank you so much for taking the time to provide detailed feedback on your travels! I am glad to hear that you had a wonderful time discovering Spain & Morocco!đŸ€© I will pass your kind words to our team, drivers and guides and accomodation providers as they will be more than happy to know that they have contributed to your experience. On regards the accomodations in the dessert, the range of services (such as payment methods) are not quite the same as Europe or the States, they are trying their best to provide the best experience for the travellers tough😊 All All the best, Raquel

Personalized trip to Portugal
Portugal | Sep 18 - Sep 28, 2025

L
Laura H.
Newark, NJ | Reviewed on Oct 01, 2025
Our local specialist from kimkim (Raquel) arranged a wonderful personalized trip for us to Portugal. We really appreciated all the effort she put into arranging our itinerary, accommodations and activities in each location.
All the local guides were all excellent. We especially enjoyed the Foodie experience and Guided Visit (Andre) in Porto. In Lisbon, we loved the Fado evening, the Get to Know Lisbon tour (Jose) and Small group excursion to Sintra (Ricardo). All of the guides were...
Read more

Our local specialist from kimkim (Raquel) arranged a wonderful personalized trip for us to Portugal. We really appreciated all the effort she put into arranging our itinerary, accommodations and activities in each location.
All the local guides were all excellent. We especially enjoyed the Foodie experience and Guided Visit (Andre) in Porto. In Lisbon, we loved the Fado evening, the Get to Know Lisbon tour (Jose) and Small group excursion to Sintra (Ricardo). All of the guides were fabulous and so informative and friendly.

The small boutique hotel in Porto (Casa dos Loios) was in a superb location for walking everywhere and the buffet breakfast was delightful. Our room at the Dear Lisbon Gallery House in Lisbon was also large and lovely. It was so nice to have the travel arranged by kimkim for the train to Lisbon and the car rental to drive to Algarve. Kimkim and Raquel saved us so much time in planning this trip for us.

For issues we had during travel, we found the customer service to be very responsive too.
Many thanks!!

Activity Reviews
Guided Visit to Porto
Guided Visit to Porto
Porto
Quality of Experience
Guides, Drivers and Staff
Catamaran Excursion to Benagil Caves & Carvoeiro Beach
Catamaran Excursion to Benagil Caves & Carvoeiro Beach
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Small Group Excursion to Sintra & Pena Palace
Small Group Excursion to Sintra & Pena Palace
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon
Quality of Experience
Guides, Drivers and Staff
Lisbon Fado Dinner Experience
Lisbon Fado Dinner Experience
Portugal
Quality of Experience
Food
Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise
Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise
Porto
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Foodie Experience in Porto
Foodie Experience in Porto
Porto
Quality of Experience
Food
It was fun to be introduced to some of the local dishes and drinks of the region
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Oct 09, 2025

Hi Laura! Thanks so much for taking the time to share the highlights of your trip đŸ„°I am glad to know that you and Neil had a great time discovering Portugal. It was a pleasure creating this experience with you and hopefully, we get in touch again for future adventures x All the best, Raquel

The trip was flawless! Racquel was so respons...
Portugal | Sep 21 - Sep 28, 2025

Tory
Tory R.
Atlanta, GA | Reviewed on Sep 29, 2025
The trip was flawless! Racquel was so responsive and helpful. She made our trip memorable and stress free. We highly recommend her and the team! Read more

The trip was flawless! Racquel was so responsive and helpful. She made our trip memorable and stress free. We highly recommend her and the team!

Hotel Review
Jardim da Batalha Boutique Hotel by Shiadu
Porto

Wonderful breakfast. Attentive staff. Convenient location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Vintage Car Tour of Porto
Vintage Car Tour of Porto
Porto

Our tour guides were so sweet and kind and informative.

Quality of Experience
Guides, Drivers and Staff
Soooooo sweet and caring. Loved them both!
Transport
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Sep 29, 2025

Hi Tory! Thank you so much for taking the time to share the feedback of your family trip to Portugal. I am glad to know that you had a great times😊 It was a pleasure creating this experience for you Michael and your family and we get in touch again for future adventures. All the best, Raquel

Excellent & hassle free!
Spain | Jul 3 - Jul 14, 2025

Ann
Ann J.
Newark, NJ | Reviewed on Jul 20, 2025
I greatly appreciated not having to wade through all the details of planning things myself. In addition, our agent was very helpful with advice for additional things to do and in being a real-time resource. There was also a very nice range of activities for everyone to enjoy--activities that might have been busy or sold out if we had decided to pursue them without prior reservations. We had excellent tour guides: Geza in Madrid, Ana in Barcelona, & Alex in Montserrat. I wouldn't hesitate to... Read more

I greatly appreciated not having to wade through all the details of planning things myself. In addition, our agent was very helpful with advice for additional things to do and in being a real-time resource. There was also a very nice range of activities for everyone to enjoy--activities that might have been busy or sold out if we had decided to pursue them without prior reservations. We had excellent tour guides: Geza in Madrid, Ana in Barcelona, & Alex in Montserrat. I wouldn't hesitate to use them again for an upcoming vacation.

Hotel Reviews
Gran Hotel Reymar
Tossa de Mar

We stayed in one of the 3 bedroom villas. The size of the villa and views exceeded our expectations. It was nice to have a common area and some room to spread out. The views from the terrace were absolutely stunning. The breakfast/dinner area offers gorgeous views of the water and the medieval city on the other side of the beach. The pool and adjacent beach area are great. The hotel is easily accessible to the main part of town but a little set apart, so not too busy or loud. Lovely and highly recommended.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gran Hotel Havana
Barcelona

An excellent hotel in the Eixample neighborhood. I really appreciated the location--very close to many historic sites and the Gothic Quarter--but also in a residential area. It felt less touristy but still very close to everything we wanted to see. Clean and absolutely met all of our travel needs. Would highly recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dear Hotel Madrid
Madrid

A very nice hotel right in the middle of everything. We were there during the busiest Pride events in 2025: parade, music, dance parties until 2:30 am. The black out curtains and nice thick windows ensured that sleeping was no problem. If you're looking for a quieter or slightly more residential location, this might not be the right choice for you. It was a great vantage point for exploration throughout the city. Staff were very helpful and friendly.

Authenticity & Character
It was clean, basic, and absolutely met our needs
Location
"Right in the middle of everything". Excellent if that's what you're looking for, but could be too busy or touristy for some.
Staff
Cleanliness & Comfort
Activity Reviews
Excursion to Montserrat Monastery & Scenic Mountain Hike
Excursion to Montserrat Monastery & Scenic Mountain Hike
Barcelona

I highly recommend this experience for a half day trip from Barcelona. The mountain and views are truly beautiful. The monastery, beautiful and peaceful. After transportation and the initial guided tour, we had about an hour or so free. I could probably have spent about a half hour more, but overall a lovely experience.

Quality of Experience
Absolutely gorgeous views, amazing monastery. There were appropriate options for people of all different physical abilities and interests--hiking, relaxing, religious services, museum.
Guides, Drivers and Staff
Alex was very entertaining and informative. There was a tiny bit of confusion about the actual time we were expected to leave, but not a big deal.
Transport
Barcelona Highlights: Guided Walk &  Iconic Sagrada FamĂ­lia
Barcelona Highlights: Guided Walk & Iconic Sagrada FamĂ­lia
Barcelona

Ana was a lovely tour guide and absolute fun! I would absolutely recommend her to other groups.

Quality of Experience
Guides, Drivers and Staff
Tapas & Tradition: A Madrileño Evening
Tapas & Tradition: A Madrileño Evening
Madrid

My family and I LOVED this experience. It was on a very hot July day in Madrid. I was worried that we would be too worn out to appreciate it. However.....it helps that the experience involves both food and alcohol! I'm embarrassed that I can't remember the definite name of our tour guide--Alberto or Alfonzo....definitely started with an "A". He was lovely and we clicked with the family of 5 from the UK. The not-too-touristy neighborhood was a definite win. I loved the historical background. I would absolutely recommend this as a wonderful experience--and one that will likely meet your dinner requirements, at least for us Americans that are used to eating at an earlier hour than Spaniards.

Quality of Experience
Excellent! And, a good way to end your (probable) long day of walking around seeing sites.
Food
All excellent
Guides, Drivers and Staff
Hopefully, you can confirm our guide--was in the evening on Sat, July 5. He was wonderful...Alberto, Alfonzo, not totally sure!
Walking Madrid’s Old Town
Walking Madrid’s Old Town
Madrid

A wonderful overview of Madrid, hitting all the necessary highlights with some funny and informative stories along the way.

Quality of Experience
Guides, Drivers and Staff
Geza was really friendly, funny, and very knowledgeable about Madrid history.
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Jul 21, 2025

Hola Ann! Thank you so much for taking the time to share the feedback of your trip to Spain! Delighted to know that you and your family had a great time and that the trip exceeded your expectations😊 I will make sure to pass your words onto our guides, they will love to hear it! It was a pleasure creating this experience for you and hopefully, we get in touch again for future adventures. All the best, Raquel

Azores with my son and daughter
Portugal | Jun 14 - Jun 21, 2025

Gail
Gail M.
Maplewood, NJ | Reviewed on Jun 29, 2025
My son, daughter and I had a wonderful experience visiting the Azores. The beauty of San Miguel and Terceira exceeded our expectations. Raquel did an amazing job organizing the trip - she listened to our requests and coordinated the adventure. The most wonderful part of our experience was our San Miguel guide Natasha. She took us on amazing hikes, told us about the island's people and culture, and we just loved learning everything from her. Natasha organized a lovely lunch with a local... Read more

My son, daughter and I had a wonderful experience visiting the Azores. The beauty of San Miguel and Terceira exceeded our expectations. Raquel did an amazing job organizing the trip - she listened to our requests and coordinated the adventure. The most wonderful part of our experience was our San Miguel guide Natasha. She took us on amazing hikes, told us about the island's people and culture, and we just loved learning everything from her. Natasha organized a lovely lunch with a local dairy farmer and his wife - the highlight of the trip! Our guides in Terceira were terrific as well - we learned so much about the history of Terceira. An added bonus was that we arrived during one of the island's festivals and were able to enjoy that as well. Thank you for this wonderful memory.

Hotel Reviews
Açores AutĂȘntico Boutique Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Açores Atlùntico
Ponta Delgada
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Jul 09, 2025

Hi Gail, Thanks so much for taking the time to share the highlights of your trip to Azores! I am glad to know that you and your kids had a great time discovering these wild islands! đŸ€©I will pass your kind words onto our guides, specially Natacha who will be delighted to hear! It was a pleasure creating this experience with you and hopefully, we get in touch again for future adventures x All the best, Raquel