Raquel Aceituno

The hotel is in a good central location yet is very quiet at night. The buffet breakfast was ample and varied. The desk staff were very pleasant and helpful.

This was our favourite hotel of our 5 week trip. We loved the view from our room of the Alhambra and the large bathroom. The lady who made me "dos huevos fritos" for breakfast each day is a really lovely person!

We really enjoyed this full day excursion and it was easy to navigate the train travel from Seville to Cordoba. Our tour guide, shared her enthusiasm for Cordoba and her extensive knowledge of Moorish occupation in Spain. Visiting the Mezquita was one of our trip highlights.

This was great night with delicious food and wine! We could not eat all of the food! The waiters were pleasant. The walk up the hill was challenging but the effort was worth it.

We thoroughly enjoyed this tapas tour! The guide introduced us to some tapa that we might not otherwise have chosen and the company of other people was fun! The food was plentiful as was the drinks. It was a great night.

Our tour guide was terrific and her passion for The Alhambra shows. The gardens and the building are beautiful and we loved out visit.

It was lovely to be out on the ocean on the catamaran. Even though the weather was cold & windy we had a great time and we got quite close to the coastline at times. The staff were very pleasant and the simple but fresh lunch was tasty and satisfying.

This was our best tour of our trip. Paulo is one fabulous tour guide and we thoroughly enjoyed ourselves in his company. (I mean who doesn't connect with a man who loves spreadsheets!) His knowledge about Portugal is immense and he answered all of our questions. We had a great lunch at his family restaurant where we were greeted like family and had the best meal of our trip - the famous Bacalhau à Brás. It was a thoroughly and enjoyable day!

It was pouring with rain when we did this walking tour with Megan but she was completely unphased by that and we walked on regardless. It was a great introduction to Spain & Madrid and we really enjoyed it.

Our guide combined a walk of hilly Granada with local history, tapa tasting and flamenco. We liked going into the local bars and trying tapa but I could not eat some of it due to my dietary requirements. We got to the Flamenco quite late and were placed at the back of the room and we did not have a very good view of the dancers' feet. We did not realise that we were to eat after the Flamenco at 10.00 pm. We were too tired by then so said farewell to the guide and went to bed.

Jesus is a real gentleman and a lovely man! He is warm and kind and funny and we had a great day with him. He gave us some very useful driving tips .

We loved our guided tour of Seville and seeing the Alcazar was a real treat.

We are so glad we took this tuk tuk tour rather than try to walk it ourselves. We saw so much more that we would have if we had walked and the hills are exhausting. Our guide was knowledgeable and very friendly.

This was a really enjoyable tour. We not only enjoyed some great food and good wine, but we also explored the labyrinth of streets in the Alfama District; something we would not have had the courage to do on our own for fear of getting lost!

We loved this guided tour and the walk up the hill was made easy with the information stops. It was great that our tour guide is local and is actually a student at the University so we learnt a lot about the customs of the University and about Coimbra itself.

After some initial mix up with the location of the driver, the tour of Porto was really good and we even stopped for a shot of coffee on the route!

Our final guided tour of our 5 week journey in Spain & Portugal did not disappoint. Our driver was enthusiastic and engaged and the narration of our sights was entertaining. The itinerary was well planned and visiting the amazing Sagrada Familia was a tour highlight!

This was another fabulous experience and the tour guide was young and vibrant and full of enthusiasm for the pintxos of Bilbao. We went to some interesting places tucked away in local Plazas that we would otherwise have missed. The food was plentiful and delicious and the wines were fabulous and also plentiful. I really appreciated the effort that was made to cater for my food allergies.

Hotel and rooms are very beautiful and clean. The staff is wonderful and accommodating. Leo at the front desk was appreciated by my husband for a very helpful map outlined by Leo! The breakfast was spectacular and the outdoor area to sit at night was wonderful being with a group of six!

This hotel is located in the center of a very busy street, which has pluses and minuses. If being transported from the airport to the hotel you must pull your luggage up a steep hill to get to the hotel. Restricted times for traffic on this street. Rooms are accommodating but small in comparison to the two other hotels we stayed. There is no outside area to sit which we appreciated as a group of six. The rooms have less amenities than we found typical in our other hotels. Overall, this is a very nice hotel but, in a comparison, not the favorite of the three we stayed.

If you stay here, you will be amazed at the setting, the views, the outdoor areas to sit, relax, swim, spa, restaurant. You do not need to leave unless you want to. The staff do everything they can to make you feel special and meet your needs. If we were to pick a resort setting to get away and relax and be pampered, this hotel would be top of the list. We are a group of six on our trip to Portugal and not one in the group had a complaint. We did go out sightseeing on one of our days in Lagos, but 4 of our group said no thank you, we are not leaving here!! That speaks volumes

Our last night preflight staying at this airport hotel exceeded our expectations. Airport hotels do not have these same amenities and dining from our experiences. Very clean and well appointed, great staff.

Paulo Pires our guide made this excursion one not to be forgotten!! His knowledge, personality, engagement is exceptional. If we were to do any other excursions, we would seek Paulo out to guide us and make us feel as though we are off on a journey with a friend. We need to add his wife, Anita, as he calls the beautiful one, is equally a spectacular person and you feel the warmth of true Portuguese people. We had our lunch at her restaurant, and you will not be hungry when you are done eating!! Exceptional couple and family!

Our guide Celia was well versed in the history of Porto, made our walk a bit easier by knowing the streets to take. Porto as is Lisbon hills and cobblestone. She offered suggestions for the rest of our evening, where to eat more local, and a great Farmers Market that we went to the next day and which roads to take back to the hotel. We ate on the Riverfront and took the Funicular (cheated on the walk up the hill) to the top. Plus, a fun experience, never have been on one before. After many days of Lisbon and Porto walks, it was a welcome treat to not walk the hill.

Alex was a tremendous asset to our understanding of the history of Lisbon and took the time to allow each person in our group to be involved. He slowed the trip a bit when needed for rest period. When we completed our tour, he surprised us with a treat of Ginji, our first tasting,

Pedro had a wonderful line up of events for our day trip to the Douro Valley. This excursion is a must, a completely different experience and set of scenery. Small town stop for coffee/pastry onto our boat ride down the river, and off to two wineries'. One a large venue and one a small venue. Each beautiful. The lunch and people we met at the small winery gave you the feeling of the love that goes into the wine making process. The lunch was delicious and once again, lots of food.

We have been on Catamarans before, so we had an expectation of the type of boat we would be going on, but this boat was not quite what we were expecting. That being said, we enjoyed the trip, staff very knowledgeable and willing to answer questions for those seeking information. The ride and scenery we saw was amazing, looking back at the cliffs from the water is awesome. The lunch served was exceptional for serving on a boat. The staff a thumbs up.

I hate to do this review, but it is necessary. The jeep, not a jeep but rather a very old 1976 Nissan, dirty, and seating unacceptable. There were seats in second row for 3 tight fit, and 4 more of us had to sit in the rear, step up on a small plastic step he put on ground for us, as you hit your head leaning over to get into the back, and sit facing each other with no view out the windows, and knees touching each other. 8 people in the vehicle and one driver, Daniel, who did his best based on what he was given to drive us. He said the other two jeeps were in the shop. The vehicle emitted fumes, so you could not close windows, and you still smelled it. The people in the very rear could not hear anything the guide was sharing. The trip description did not mirror what we received. We were to have wine, Chorizo and bread when we sat for the sunset. We did not receive any of this, and when we returned to the hotel, I asked Daniel and he said no bread ever on Sunday, because the bakery was not open, and he did not know why his boss did not send him the wine. Honestly, I thought maybe our planned trip was subbed out to another company, but he said no. I, being the lead in this group of six, had very angry travelers, and all requesting money back for this excursion. I do not know what happened, but it was a sad that the last part of the trip had been wonderful until this excursion. They all wished they never got into the vehicle and remained at our beautiful hotel. We would like feedback on this situation. Thank you

Very accommodating and friendly staff, rooms were in good shape, breakfast good, bar good.

Beautiful place, nice rooms, good food. Wish we could have stayed there longer.

Great location, nice room, didn't stay there long enough to really experience anything but I would recommend it.

Nice place, lots of construction in front so hard to get to but over all good.

Nice Hotel, had some construction out front so hard to get into. Hotel and rooms very nicely appointed. Only stayed there 1 night but staff was nice.

Our guide was fun and nice. Very knowledgeable

None of us made it to this. We were sick that day and our other friends were too tired to go.

Great Intro to Lisbon and the food. Very friendly guide. Very knowledgeable.

Amazing day. Just a beautiful hike and experiences. Our driver Jesus was amazing. Our tour guide who was native to the area was fantastic.

Great Day, Guide was great. Feliz went out of his way to show us a great time.

We never got to do this because we were ill. But our friends went and loved it. Guide was very concerned about our well being and called us through out the day and brought us back medicine. He is amazing.

Guide was fun and knowledgeable. Had a great time

Very fun, Whole crew and the captain were fun and knowledgeable.

Ended the trip really strong with this tour. Great food, Great Guide, Great people on the tour.

The guide was new but very nice. The 4 wheel drive vehicle was cool, however they had an extra passenger which made one of our party sit in the way back which was not comfortable for her. The guide went out of his way to show us some cool things though.

Very Interesting and fun to watch

Amazing experience. We love to cook and Chef Diane as well as the Manager Ariana were amazing. Loved everything about it.

Fun and very informative. We had a little confusion with the bikes. AT first they gave us regular bikes but we paid for electric ones. They quickly changed it out and we were off an running. Nice experience.

Very interesting and beautiful experience. Really had a nice day.

Our driver was very knowledgeable and also took us to another stop on the way back to Lisbon. He was very accommodating.

Views were amazing!

Loved the cooking class and enjoyed the authentic paella!

Loved the hike thru the canyon!

This is a lovely boutique hotel on the edge of the Baixa and the Old City. The staff is very helpful and friendly. They made me feel special, and tracked me down in the breakfast room when I was late for an excursion pickup (my fault). The breakfast was delicious and very fresh. At night the bar was a good place to have a glass of wine and chat with other guests. I would definitely stay here again!

This is right off the Gran Via but it doesn’t feel that way. It has the look of an old property that has been tastefully updated with flare. Rooms are good-sized. Very clean. Wonderful breakfast and good bar serving drinks and lights fare in the evening. A relaxed and sophisticated atmosphere.

Gustavo was a great driver and made sure to take good care of us. He asked what we wanted to see, foods we liked so he could get the right lunch reservation, and told us about the valley, the river, villages, and more. He worked well with our hiking guide as far as timing and drop off and pickup. When we took a little long in the hike, he easily adjusted so we got to lunch in time. Our hike with Carlos was astounding. Hiking down from the top of a hill through vineyards hundreds of years old is an incredible experience. There are beautiful old stone walls, slate supports for the vines, twists of plant material to secure the vines,. These are things we would have missed completely from a car. We walked by shelters for the workers to take their siestas-which they need working from dawn to dark. We were so glad we did this. The vineyard visit at the end of the day was great. It’s one of the few that still crushes some grapes by foot. It was fun to see the granite vats where that’s done. And the wine, of course, was incomparable. This was one of those perfect days from beginning to end. At the restaurant we even ran into a group celebrating a 65th birthday. They shared champagne with us and we sang Happy Birthday to the birthday girl.

Ideal location, excellent breakfast, very fun bar, great staff and clean comfortable rooms

Good location but noisy late into the night. Breakfast was just okay.

Loved this hotel! So beautiful and stylish and ideal location. Friendly staff and good breakfast. Highly recommend.

Beautiful hotel, great location, very friendly and helpful staff, spotlessly clean and great rooftop bar.

Ronda is a beautiful place and our guide was very good. It is overrun with tourists though. We enjoyed our time there, especially our lunch at a very old family run tapas restaurant.

So much fun as well as delicious. Our guide made sure we all felt included and was interested in getting to know us. The tour took place in a non touristy area so that was refreshing.

Geza was wonderful and very personable. Saw places we would have missed.

Carlos was a doll. Such a fun evening with multinationals in great restaurants.

Carolina was a sweetheart and great guide. She loves her job.

Truly a new experience for us. Very dramatic and authentic feeling. Very well organized in a unique setting.

Probably our favorite tour of this trip. Gabriela was one of our favorite guides and the Alhambra was our favorite place we visited. Not having experienced Islamic culture before, this was an eye opening place. Beautiful gardens and architecture.

Marta was the perfect guide. So knowledgeable and enthusiastic. You learn a lot about Granada and see some beautiful areas.

Barceló Oviedo Cervantes in Oviedo was my favorite hotel of the trip. The accommodations were wonderful, and the breakfast was absolutely fantastic with a wide spread that I loved. The hotel provided such a nice atmosphere, contributing to an overall superb experience.

Palacio del Carmen in Santiago de Compostela stood out for its exceptional service. We happened to stay there during a country-wide blackout, and the hotel staff handled the situation exceptionally well, maintaining calm and offering great service despite the circumstances. The staff at breakfast were particularly wonderful, ensuring we had a great start to the day. Hector, in particular, was fabulous.

The Eurostars Plaza Acueducto in Segovia was very nicely situated right in the heart of the city, which was great for exploring. The accommodations were pleasant, albeit not quite as impressive as some of the other hotels we stayed at, but still a nice place to stay in Segovia.

Hotel Cortezo in Madrid was probably my least favorite among the hotels we stayed at during the trip. Though the staff were excellent and breakfast was great, the hotel felt a bit dated, and the views were not impressive. However, being centrally located made it convenient, so it served its purpose.

Guillermo was an amazing guide during our excursion to the Museo Indiano and Gijón. He was knowledgeable and made the tour personal and delightful. His passion for the culture and history shone through, and he went out of his way to show us a fantastic time. We got to see unique sites with special significance to us, and the experience was arguably the highlight of our entire trip. The lunch by the water with calamari and the tapas was an added bonus to the wonderful day. Definitely a top-notch experience!