Espíritu Travel

Wonderful trip planned by KimKim! Response time was very fast in the planning stages. We loved all of the options we ended up going with.

Few things, one of our tours mentioned that we needed to buy tickets to a park although we did not. 2 of our excursions were rescheduled and the updated information was provided by me (not them) — resulting in almost missing a boat day due to this miscommunication. We were on our own for these.

We picked hotels with only AC and 2 of the hotels did not have good AC. Need to triple check reviews before booking if AC is your priority.

Overall, great trip! Thank you for the assistance!

Hotel Reviews

Andante Hotel

Barcelona

4 girls in early thirties from Texas visiting Spain for girls trip. Pros: - good breakfast - great location, walking distance to a lot - we wanted early check in but our room wasn’t available so we were offered an upgrade and we took it. However, the room was extremely hot. Cons: - AC is NOT GOOD. This hotel is advertised to have AC however, the room stayed very warm and stuffy no matter how low we turned it down. The summer is hot so if AC is your priority, highly recommend looking elsewhere. - location in the city is loud, bring air plugs - rooms kinda small, but manageable!

Authenticity & Character

Location

Walking g distance to a lot. Kind of loud. Homeless people in area.

Staff

Cleanliness & Comfort

advertised to have AC however, was not cool in the rooms whatsoever.

Hotel Torre Del Mar

Ibiza Town

Our favorite hotel we stayed at! Large, resort feel. Had all of the amenities we like. Rooms were big and AC was COLD (this is a priority for us) Loved the location, the people, the food as well. Our favorite hotel of our stay!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

GOOD AC!!!

Belle Marivent Mediterranean Petit Hotel

Palma de Mallorca

Hotel is advertised to have AC, however the rooms were very very warm & slightly uncomfortable our whole stay. The rooms are TINY- had to play Tetris to get all of our belongings situated. The bathroom, shower, and sink all in the hallway was a little odd. However, we managed! Breakfast next door was the best breakfast we had. Very kind staff at hotel and the restaurant. Great hotel, just small and hot.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Very small rooms. AC did not cool the rooms.

Activity Reviews

Montserrat & Penedès: Nature, Devotion & Cava

Barcelona

Great tour!! Marcel was great. The description said we needed to buy tickets to Montserrat, however, our tour guide had them so I’m glad we didn’t waste our money buying them in advance.

Quality of Experience

Guides, Drivers and Staff

Transport

Park Güell with an Expert: Discover Gaudí’s Living Masterpiece

Barcelona

Loved this tour, Ruth was so kind and a great story teller!

Quality of Experience

Guides, Drivers and Staff

Transport

Your Mediterranean Party Boat in Ibiza

Ibiza

This boat party was rescheduled a day prior. Luckily we were still in town for our rescheduled day. Kimkim did not notify us of the change as I was notified via WhatsApp. I then notified Kimkim of the change. The departure port was not updated by KimKim in our app, resulting in us almost missing the boat due to this lack of communication.

Quality of Experience

Communication from KimKim on the changes

Food

Our lunch was forgotten about, even that we upgraded our package.

Guides, Drivers and Staff

Boat staff was somewhat rude. We upgraded so we could have a place to lay and put our belongings and staff seemed somewhat annoyed. They also forgot to get us the pallela lunch served.

Transport

The updated port departure was not updated by KimKim which almost resulted us in missing our boat.

Discover Ibiza Town by Bike

Ibiza

Great tour!! We had to reschedule last minute and staff was incredibly accommodating. Really loved riding the electric bikes around the island.

Quality of Experience

Guides, Drivers and Staff

Transport

Mallorca by Sea: A Boutique Sailing, Tapas & Snorkeling Experience

Spain

Really enjoyed this boat day. Preferred the small group. Would’ve been nice upfront to know that the drinks were not included in the package.

Quality of Experience

Guides, Drivers and Staff

Could’ve probably used a third staff to be a bit more accommodating.

Transport

Hike Tramuntana & its Mountains Villages

Spain

Tour was great! Nina was excellent.

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip to Portugal, visiting Lisbon, the Algrave, and Porto was totally wonderful. In both Lisbon and Porto, we had walking tours with guides who were quite knowledgeable and entertaining. In Lisbon we visited the Earthquake Museum, toured many churches and historic sites, and ate many delicious traditional meals. In the Algrave, we visited the Chapel of Bones in Evora, and stayed in a spacious beach apartment in Lagos. We had a boat tour along the beautiful coast of Portugal and spent a day on a scenic Portuguese beach. In Porto, we had a food tour and did a Port tasting across the river in Gaia. Then we had a tour of the beautiful Pineda-Garês N’ational Park, where we swam in a waterfall pool and had a delicious lunch. And of course, we did lots of shopping everywhere we went!

The finishing touch was the agency helping us retrieve a beloved bracelet my granddaughter left in our hotel room. This was far beyond our expectations and we greatly appreciate this extra effort. Highly recommend traveling with Kim Kim!

I can’t even begin to express what an incredible experience it wad working with Kim Kim and all of the associated vendors who facilitated our trip to the Azores. During the trip planning process, Marina was incredibly knowledgeable, supportive, and flexible with all customizations to the itinerary that we required, including cost adjustments based on our financial priorities. She had great communication with us throughout the planning process. The travel app utilized by Kim Kim is also extremely convenient and easy to use both prior to during your trip. For too busy full-time workers with two little children at home, it was so great not having to worry about planning the nitty-gritty of everything required for international travel.

Our tour guide, Vasco, knew everything about everything related to the Azores and did an amazing job touring us around. He was able to pivot beautifully when weather prohibited us from following one of our original day itineraries and created an amazing new plan.

Also, the Azores is literally the most beautiful place I’ve ever been. Please go!

Hotel Review

Hotel Do Colégio

Ponta Delgada

We arrived early and they were unable to accommodate our room until the standard afternoon time. Otherwise, they were wonderful! Location, hard to beat, views from the terrace gorgeous.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Sete Cidades Full Day Experience: Ferraria Springs & Volcano Rims

São Miguel Island

This day was incredible. Sete Cidades is the most beautiful place I have ever seen- takes your breath away! And the hot springs under the ocean are so unique, an amazing way to start your morning!

Quality of Experience

Guides, Drivers and Staff

Vasco is amazing- best tour guide I’ve ever had. So knowledgeable and makes you feel so comfortable immediately.

Transport

Whale & Dolphin Watching in the Azore with Marine Biologists

the Azores

Tour itself was great, but sadly we didn’t see any whales.

Quality of Experience

Guides, Drivers and Staff

Transport

Furnas Valley Excursion: Crater Lake, Hot Springs & Tea Plantation

São Miguel Island

The weather unfortunately prohibited us from hiking Furnas safely, however our guide Vasco pivoted to starting the day at Che Gorreana to hike the tea fields and going to furnas later in the day. This worked out beautifully, the tea fields are stunning and a quite vigorous height to the peak. Gorreana was much more interesting than I anticipated- definitely a must see. Furnas is such an amazingly unique experience- definitely can’t be missed!

Quality of Experience

Guides, Drivers and Staff

Transport

The Kim Kim Team which included Giorgia and Bea were extremely attentive to our requests and accommodated all of the changes to our itinerary during the planning phases. The travel App was an amazing resource that we have not used in the past and would recommend this for all future travels.

Our transfers and drivers were excellent and gave us five star treatment from airport pickups to traveling to Porto. Our driver, Nuno, who drove us to Porto allowed for a quick stop to Fatima, which we were grateful for. Our guide, Nuno, who drove us to Sintra was extremely intelligent and humorous. Our guide to Duoro Valley, Alfons, was quite knowledgeable and gave us an incredible experience in the Valley. That ranks as one of our favorite tours. Our arrival to Madeira was smooth and we loved our guide, Nuno, for the island Jeep expedition.

Out of the 4 hotel accommodations, only one disappointed. The Editory Garden in Porto was not up to our expectations. We did not like the location. If we had done our research on the city, we would have preferred to have stayed at a 5 star resort along the river where the city is alive. In addition, the rooms were small and the overall lobby and restaurant was sub-par. The staff was also rude. For example, our guide gave us a bottle of wine and we decided to enjoy it one afternoon. We also ordered two beers for the men in our family. The staff then charged us 7 Euros for an empty glass for me to drink my wine! We were annoyed and irritated for that charge and their lack of hospitality.

We also would have liked the travel agency to book our return flight from Madeira to Lisbon. I ended up booking it myself and the website was difficult to navigate and I had to pay extra Euros for our baggage. Since our flight to Madeira was booked by your agency, I was surprised that we had to do the return flight.

Overall, our family trip celebrating our children's graduation from college was a memorable and beautiful experience that we will cherish for a lifetime.