Espíritu Travel

Our party of 5 family members (3 seniors) had a great tour of Sicily. The accommodations were all amazing and luxe in central locations so we could easily walk to restaurants and shopping as requested. Gianluca and our Palermo suites were especially impressive. Our guides (Marcella in Palermo and Grazia in Catania were fun and knowledgeable ; and drivers ( Giulia, Giuseppi and Francisco and. Maurizio) were prompt friendly and helpful. Thanks for a memorable trip!

Throughout our family's experience planning our trip to Portugal and Spain, Raquel our travel agent, and the teams at both Espiritu Travel and KimKim were so attentive and helpful! We first contacted KimKim in September, and even though we were slow to finalize plans due to the busyness of our personal lives, Raquel especially did a phenomenal job routinely checking in, updating our sample itinerary, and seeing if we had any remaining questions.

In terms of planning our itinerary they were incredibly receptive of our input regarding the types of activities people in our family enjoyed. Be it cultural excursions, museums, food recommendations, hotels and more, they were responsive and asked pertinent follow up questions to guarantee we got the most out of our trip. We highly encourage anyone booking to follow the travel agent's recommendations/bookings to guided tours. The walking tour in Madrid and guided excursion to Toledo were some of the best experiences my family talked about. The main reason my family planned this trip was to visit me in Galicia, and although I personally planned the itinerary on those days as someone that currently lives in the north even I found Raquel's restaurant recommendations in Santiago de Compostela incredibly helpful. If anyone stays in the city we also heartily recommend the Hostal de Reyes Catolico Paradores---it was the best hotel of the trip according to my family.

During the trip, the travel agency was also responsive to cancellations/last minute changes on our end to the itinerary. This was especially helpful because of the transport that they arranged for us. Additionally, they advised us on the appropriate travel insurance before the trip was booked and because of this my Mom was able to get some much needed medication from a doctor when she unexpectedly became sick. Overall we simply cannot recommend this service enough! They made our trip so much easier to enjoy, and relax. Thank you!

Hotel Reviews

BessaHotel Liberdade

Lisbon

This was a beautiful hotel, with spacious rooms and an incredibly welcoming, helpful staff. The breakfast selection was wonderful. The only frustration was the slow elevator, but we don't think that could be helped.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Riazor

A Coruña

The rooms were a bit small, but they had a gorgeous view of the beach and ocean! The staff of the hotel was attentive, and the laundry service was swift. We had a poor experience eating in the hotel restaurant (the meal took hours, and everyone in the restaurant went large portions of the night unattended). I believe this was because of low staffing, and we took it in stride in the moment, but something for the management to consider moving forward.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Parador de Santiago de Compostela

Santiago de Compostela

This was our family's favorite hotel! Between the comfort of the rooms, the quality of breakfast, and the history behind the building's construction it was an incredibly special stay. It is also conveniently located diagonally from the Cathedral of St. James---we loved hearing the pilgrims finish their walk in the square, especially with singing.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dear Hotel Madrid

Madrid

The staff was very attentive at this hotel and the rooms were pristine.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Walking Madrid’s Old Town

Madrid

The guide Geza was phenomenal! The tour was a wonderful opportunity to learn more about the history of Madrid, as well as information about current life in the city.

Quality of Experience

Guides, Drivers and Staff

Transport

Toledo Highlights Day Excursion

Madrid

The train journey to Toledo was easy, especially with the transport arranged by the team. The guide was again very knowledgeable and enjoyable to listen to.

Quality of Experience

Guides, Drivers and Staff

Transport

The Soul of Lisbon: Fado Dinner Experience

Portugal

The food was delicious, and came with very generous portions. There was also plenty of variety on the menu, and the waiter was attentive. The musicians were absolute showstoppers, and we felt like everyone who visits Lisbon must experience fado live.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Fátima: A Spiritual Pilgrimage

Portugal

Our guide to Fatima was so eloquent, respectful of the spirituality of the experience and knowledgeable. Transport to and from Lisbon was also incredibly smooth.

Quality of Experience

Guides, Drivers and Staff

Transport

Firstly Beatriz was great to work with as she created and planned our trip.
Travelling from Rome through to Portugal our whole experience was very smooth with such an amazing app with all the details of flights , tickets and recommendations so easily accessible. We had an amazing holiday full of tours and tastings without any effort of organising it so a big cheers.

Hotel Reviews

Condominio Monti Boutique Hotel

Rome

Amazing staff comfy beds great breakfast

Staff

so friendly and naturally interested

Cleanliness & Comfort

Hotel OFF Paris Seine 4*

Paris

great view great food - amazing pastrys

PortoBay Marquês

Lisbon

Cleanliness & Comfort

Activity Reviews

A Taste of Rome: Espresso, Tiramisu, & Gelato

Rome

Quality of Experience

Guides, Drivers and Staff

An Evening of Flamenco

Portugal

Quality of Experience

A Sweet Walk Through Montmartre

Paris

Quality of Experience

Guides, Drivers and Staff

Taste Barcelona: Authentic Tapas & Neighborhood Walk

Barcelona

Quality of Experience

Food

Guides, Drivers and Staff

Culinary Highlights of Porto: Food Delights & Bolhão Market

Porto

Quality of Experience

Food

Guides, Drivers and Staff

Great trip! Everything was planned perfectly, every tour guide was exceptional, and every transfer arrived on time. We were traveling during the holidays and I expected to have at least one glitch, but all went smoothly. I would highly recommend this service, and we will use them again to travel. Our local specialist was Beatriz- there was never a time I texted on the trip, with questions, that she or one of the travel agency staff did not answer immediately. They actually have people on call during the holidays and on the weekends in case we had questions or any problems. Exceptional service!
One of the best family trips we have had in years!

The guides, drivers, and everyone in the hotels were fantastic. All of the planned activities were a hit, and we got to experience being in some of the most beautiful places I’ve ever seen. We all loved the gardens and our time in the mountains. The people who came up with our itinerary really know their stuff. I’d one hundred percent recommend your company and would absolutely use it again.

The only problem we had was a terrible ferry service from Spain to Tangiers. The ferry was dangerous, disorganized, and late, and the people who worked on it seemed to have no idea what they were doing and were rude when called out on safety issues. There is no order or crowd control, and I wouldn’t recommend it, or I would warn people if they wanted to use it to be especially careful if they were traveling with older people or small children. There were a couple of times in the ferry and while boarding the ferry that I was worried someone would be crushed to death. It’s that bad. It’s also unreliable, so when we finally got to Tangiers, we had almost no time there, which was a shame because our guide and driver were truly excellent and professional and would have been a delight to spend more time with.

Activity Review

Monumental Seville on Foot & Visit Real Alcázar

Seville

Our guide, Lola, is such a gifted story-teller, that we were sometimes more interested in what she had to say than in the beautiful things around us. I told her more than once that she should write a book. All of our excursions, drivers, and guides were excellent, but Lola stood out.

Quality of Experience

Guides, Drivers and Staff

Transport

We had a great trip, my third this year with KimKim. My ONLY feedback is about Naples. Having never been to the area, I did not know how crazy it is!!! I wish we had some advice from our agent to explain what it was like. We might have been better suited closer to Sorento or the coast. Our apartment was amazing, we had a great time and Pompeii was unbelievable, but it was so loud in the City center!! Maybe if our advisor had mentioned this we would have made a different choice BUT, don’t get me wrong we had fun - it just was CRAZY in Naples and our apartment faced the street and it was so loud all night!

Thanks again, KimKim travel!! I recommend you often and you know I’ll be back!

Hotel Reviews

Hotel Antiche Figure

Venice

Amazing, great location and included a trip to Murano!! We loved Venice!!

Authenticity & Character

Location

Right on the Grand Canal!!! Perfect!

Staff

They were all so nice and helpful!!!

Cleanliness & Comfort

Great hotel and breakfast!

The Glam

Rome

Amazing! Clean, roof top bar, everything is in walking distance!!!

Authenticity & Character

Location

Walked everywhere after an amazing hotel breakfast!!

Staff

Cleanliness & Comfort

Hotel Piazza Bellini & Apartments

Naples

Beautiful hotel and apartment!! We loved that - the location was brutal. It was SO loud, the city center stays awake all night and our apartment faced the street. No sleep in Naples for us!

Authenticity & Character

Location

Loud!!!!

Staff

Cleanliness & Comfort

Activity Reviews

Venice after Dark: A Cicchetti & Wine Experience

Venice

This was so fun - we were exhausted from traveling but this tour showed us the side of Venice we wanted to see!

Quality of Experience

Food

Guides, Drivers and Staff

Discover Venice: From St. Mark's Basilica to the Doge’s Palace

Venice

We were lucky to be with just us and the guide - amazing!!! We loved our guide, the tour and the history!!!

Quality of Experience

Guides, Drivers and Staff

Transport

Well we didn’t have any!

Testaccio Market: A Local Food Experience

Rome

OMG so delicious and what a great exposure to the food of the area. Amazing day!!!!

Quality of Experience

Food

The food at the market and the lunch - UNREAL!!!!

Guides, Drivers and Staff

Get Inside the Colosseum with Arena Access

Italy

This was amazing - being in the first group in made the day amazing!!!! The sun rose above the colosseum and it was amazing!

Quality of Experience

Guides, Drivers and Staff

We had the greatest time in Italy, It started way before arriving. Anita and Rita both help us pick the right places based on what we like (food, culture, cooking classes & local experience) We had several conversation that made our trip unforgettable, down to helping my wife with travel accommodations for her disability and managing a balance between her health issues and allowing us time time to enjoy Italy. They help us with the bringing our daughter from LA and getting her home since she was only able to stay for 2/3 of our trip. All of the tors they set up through LivTours were OUTSTANDING. The tour guides were all scholars of the history of Rome from the tours we took at the Coliseum to the tour of the Vatican. Our Tours were in small groups of no more than 8 people and we moved through security and the long lines with ease. It was worth the money to have these private tour and able to enjoy the sights and not be caught up in lines of tourist, I highly recommend it. We visited Rome, Florence, Levanto, Alba, Milan & Venice. In Alba we had the best personal driver from the area to take us to two well know wine vineyards for wine sampling. There was no worries about driving but just to enjoy the whole day. We also had a tour of the chestnut family who 1st invented what is now know as Nuttelle, which was such a fascinating day. All hotels we stayed at were outstanding. The schedule was even flexible for us to cancel one tour in Milano so we could meet up with my wife's cousin for the day. The train rides were all prepaid for and tickets already validated so there was no panic for us when going from place to place.
I can't thank the experts at KimKim enough for a great trip that we will never forget.

Our trip to Lisbon, Portugal, as arranged by Anita of Kim Kim travels, was excellent and we enjoyed ourselves immensely due to all the advanced planning and guidance we received.

Some highlights included:

On our first day in Lisbon, we had a lovely stroll with our guide Zee who was personable and walked us around the winding streets of the Alfama neighborhood. He was eager to answer any questions and whet our appetites with the number one place for Pastéis de Belém. Yum.

The rest of our trip was as equally successful. Our next day’s outing to Sintra was on a rainy day. Still, our thoughtful and, again, personable guide Nuno drove without hesitation to our various planned itinerary spots. He guided us effortlessly as we navigated the sites we visited — including a modest and tasty lunch place. During our first morning stop in Belem he wisely recommended we eat our pastry warm. Nuno was a pleasure to meet and we appreciated his insights into Portugal’s history and culture.

We also enjoyed two days with Luis who wowed us with his perspective and nimble mind. Quick to anticipate our needs, and answer any questions, he accompanied us on two days travel that included a marvelous winery called Mainova. We really enjoyed the hospitality there. Our charcuterie and wine snack truly satisfied after a morning of site seeing the property and learning about the process of wine making. Luis took our tired but satiated minds back to Lisbon. We couldn’t have been more thankful for his assistance in introducing us to the world surrounding this marvelous city, which included everything from the wind swept peninsula of Arrábida Park to the beauty of Évora’s cathedral, as well as, the spectral Chapel of Bones.

Thank you Kim Kim for this wonderful adventure!

This is the second trip we have used with Kim Kim. I really appreciated how well everything was organized. We contacted you with a change and it was handled quickly. We really loved the app. It made keeping track of the details so easy. The route feature was wonderful as we were driving and it made getting directions very simple. Love how you planned the trip with all the details we had requested. Thanks so much! We will use you again

Joan & Don

Hotel Reviews

H10 Racó del Pi

Barcelona

No lobby or place to sit and relax but our room was clean and comfortable

Authenticity & Character

Location

Staff

Cleanliness & Comfort

H10 Imperial Tarraco

Tarragona

Loved this hotel. The location was perfect. The lobby was beautiful and we loved the roof top bar.

Authenticity & Character

Location

We could walk to everything. Food- shopping and sightseeing. We could see the ocean from our room

Staff

Cleanliness & Comfort

Parador de Cardona

Cardona

We loved the experience of staying in the hotel. I do think one night would have been enough since there was not much to do unless you drove.

Authenticity & Character

Location

Beautiful and unique. Staying in a castle was incredible

Staff

Cleanliness & Comfort

Loved the restaurant

Activity Review

Excursion to Montserrat Monastery & Scenic Mountain Hike

Barcelona

Loved this hike and learning about the Monastery. I wish this excursian was longer. There was a lot to see and wonderful hiking

Quality of Experience

I loved the hiking. Wish it had been longer

Guides, Drivers and Staff

The guide was very informative. He made the trip very enjoyable

Transport

Van was comfortable