Kimkim Trip Reviews for Italy
We had Emi as our agent and she was beyond am...
Italy
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Sep 15 - Sep 22, 2023

We had Emi as our agent and she was beyond amazing. First, she as patient with us as we had started our planning and we were figuring out our different options. Once we finalized that it looked like she found the best hotels for our needs. We have never gone to Europe and were hesitant about using and agent, but we are SO glad we did. We will be using KimKim for future travel!
It’s difficult to know where to begin , since...
Italy
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Sep 12 - Sep 21, 2023

It’s difficult to know where to begin , since we had nothing but one excellent experience after another. From the first planning sessions with our specialist, Valeria, to each and every local guide, driver, recommendation and suggestion on ways to make our trip a lifetime’s experience.
Barbara in Milan was our first local contact on the ground and set the tone for the 9 days that followed with a wonderful tour that exuded her love for her work. She was then our daily contact who checked... read more

Hi Brian / Melissa,
Thanks for your kind words.
I am so glad you had a fantastic vacation!
I loved the time we spent together and I am glad you enjoyed the “ Roman way” of aperitivo!
My team and I are more than happy to assist you, in case you would like to come back to Italy and discover the south !
Have a nice weekend,
Ciao valeria
Seamless, amazing travel service
Italy
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Sep 13 - Sep 21, 2023

We had an amazing trip made possible by Stephania and her associates!! Stephania customized an itinerary that we requested within the budget we set and picked fabulous hotels and tours. The hotels were all perfectly located to walk anywhere we wanted and were classy, beautiful, with extraordinary staff. The three tours she selected were fun, informative, in spectacular settings. The most amazing part is the convenience of all our transfers and never experiencing any problems or delays. We... read more
Dream Vacation Come True
Italy
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Sep 5 - Sep 16, 2023
We had the best time on this trip through Italy, largely due to the excellent planning and coordination provided by the team at Your Custom Journey. The planning with Valeria was fairly simple to do via KimKim. Honestly, the hardest parts were choosing between all of the great city destinations/excursions and committing to a budget. Luckily Valeria was very patient with me as I tried to get my group to come to a consensus.
Our in-country contact, Barbara was fantastic at keeping us in the... read more

Hi Noelle,
as I wrote you privately on the chat, was very nice meeting you and your wonderful mum.!
I had so much fun with you guys!
I am glad you had a great time here in Italy and hope to help you again in the future to discover the south part of my country.
Have a lovely weekend,
ciao vale,
Fantastic break in Italy .
Italy
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Sep 9 - Sep 15, 2023

Fantastic break in Italy ( Rome & Milan). From the start the car pick up went seamlessly and cars were all high quality Mercedes with very safe drivers. In Rome, we toured the Vatican (Museum, Sistine Chapel & St Peters Basilica) which was excellent but museum tour was very long ( 2.5 hrs plus) and far far too busy with some areas at a complete standstill. Our guide had encyclopedic knowledge, but even she was very surprised on the sheer amount of time the tour took 4.5 hrs).
The walking... read more

Hi Mark,
Thank you so much for taking the time to leave such a great review and thank you for sharing your photos! I bet the heat didn't help either with walking and the crowds, September is stil quite a busy time of the year, so sorry if you found it a little tiring. Maybe next time we can make the tours easier and not as long for you.
Thanks again for booking with us and we look forward to planning your next trip with you!
Ciao,
Moreno
Elena made it easy for my parents to navigate...
Italy
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Sep 5 - Sep 19, 2023
Elena made it easy for my parents to navigate around Italy and enjoy a once in a lifetime trip
Created the perfect honeymoon
Italy
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Sep 4 - Sep 14, 2023
Ina helped us craft a perfect honeymoon. We had amazing excursion and experiences and as a result made beautiful memories. This trip was so convenient as a result of KimKims efforts. I've used this company in the past and as a result of this experience will continue to use them.

Dear Simran,
Thank you so much for your 5-star review. Italy was a perfect choice for a honeymoon and I'm super pleased you enjoyed your time and made beautiful memories that will last for a lifetime. Kimkim offers a plethora of destinations around the world, with many professional travel designers who will love to plan your next adventure. I personally specialise in Italy and Greece, so feel free to contact me directly if you wish to visit the beautiful Greek Islands as well. It will be a great pleasure for me to plan your future Anniversary summer holiday.
Take Care!
Ina
Italy and Sicily-Mandolin Retreat
Italy
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Aug 26 - Sep 14, 2023

Our trip guide Alberto was great. He was interactive in both putting the trip together and identifying lodging and side trips which matched our interests and life style . Not only accommodations but side trips to wineries, points of interest
such as Pompey ,Vesuvius, and Mount Etna, Organic winery's.
Our driver would be waiting in a black ,clean late model car each morning to wisk us to our destination for the day.
he insured that the local guides understood our likes and dislikes!This was our second with KimKim and both times they exceeded our expectations!
Wonderful trip planned with Arianna! she made...
Italy
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Jul 8 - Jul 13, 2023

Wonderful trip planned with Arianna! she made sure that the kids would also enjoy it as well.
Since it was our first trip to Milan and Como, everything as planned well in order to visit most of important and nice places to visit.
We also had amazing guides such as Larissa in Milan and Christina in Como.
Thank you to Arianna for her patience in planning the trip :) read more

Dear Vincent,
I truly appreciate your kind review. It brings us great joy to hear you had a wonderful experience with our local suppliers, and that we were able to satisfy the whole family's interest, kids included, creating a memorable experience for all of you!
Until the next time in the Bella Italia, and I will surely be thrilled to craft a new itinerary together.
Ciao!
I can't remember all their names. Big momma ...
Italy
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Sep 2 - Sep 11, 2023
I can't remember all their names. Big momma was amazing. Fabio was great as well. Actually, everyone we encountered from our trip was fantastic and very accommodating. Irenes was so kind and helpful. Smoothest trip ever. Thank you for everything. We will definitely be using you again in the future read more
Not on Lake Garda
Italy
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Sep 7 - Sep 15, 2023
We stayed at Ocelle Thermae and Spa in Sirmione Italy. We had asked for a room on Lake Garda. What we got was a room that had a lake view but the lake was across a busy street and the view was small as it was between 2 houses. The rest of the trip itinerary was top notch. read more

Hi Diane,
thanks for your kind review.
I am glad that you had a wonderful time in Italy.
I am just sorry that the hotel in Sirmione didn't have what you expected.
Please, next time, inform your personal concierge... maybe we could change you/ update you to a new room.
Thanks, Valeria
Trip was amazing, and our local specialist, E...
Italy
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Sep 5 - Sep 12, 2023
Trip was amazing, and our local specialist, Elena, was fantastic. We even made some changes mid-trip, and it was not an issue at all. Elena handled it all. 5 stars!
Kim , Kim team was awesome. Martina, Deborah ...
Italy
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Sep 2 - Sep 14, 2023

Kim , Kim team was awesome. Martina, Deborah and Valeria made sure everything was on time and as expected. The scheduled drivers were always early for our destinations and were more than happy to communicate with the latest technology if the language barrier was an issue. The scheduled tours and coordination made our vacation truly effortless. We look forward to using them in the future. Thanks for the great memories! Betsy, Marilyn and Danny, Arizona U.S.A.

Hi Danny, Elizabeth, and Marylin...
Thanks for your kind words.
My team and I are so happy that all of you had a great time here in Italy.
And I am glad, although there was a National strike we could manage to satisfy you.
Glad to hear that our hard work, has made all of you so happy!
Looking forward to seeing you again in Italy.
ciao valeria
We loved it all! The drivers were on time and...
Italy
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Sep 2 - Sep 11, 2023
We loved it all! The drivers were on time and very hospitable. Our planned activities were all memorable. The accommodations were perfect! Ian had outdone herself to make sure that every detail had been tended to which made our trip easy logistically. The support team jumped in when Ian was out of the office. There was a rock slide on the Amalfi Coast so they rearranged our itinerary before we knew that there was an issue. I have been singing your praises to everyone!
We think we are either... read more

Dear, Ashley and Scott!
I'm so pleased you had a wonderful time and fully enjoyed your special summer holidays for your 30th Anniversary Celebration!! It was a pleasure working with you and I'm looking forward to designing your next adventure in Italy or Greece!
Ina
Overall great experience.All accommodations ...
Italy
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Aug 27 - Sep 6, 2023
Overall great experience.
All accommodations for travel, hotel and recommendations were flawless.
Service providers were all great.
read more

Dear Rick,
Thank you so much for the precious feedback about your accommodations and the 5 star review of your summer holiday in Italy! I'm very pleased you had a wonderful time! I'm looking forward to planning one of your future trips back to Italy or even in Greece where I also specialize in!
Take care!
Ina
A terrific trip! We worked closely with Maria...
Italy
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Aug 23 - Aug 30, 2023

A terrific trip! We worked closely with Maria to plan an itinerary for a family of 4 (college age kids) that allowed for exploration and activity. Storywalking Italy were extremely helpful. When one person in our group injured their ankle, everyone at kimkim went out of their way to help us figure out where to be seen and get medical supplies, re-organize our trip, and even contacted the hotels they had booked for us to make sure we were in ground floor rooms! And the scheduled activities... read more

Dear Joseph,
Thank you for sharing your travel experience!
We're delighted to read that you had a wonderful trip and that me and my team played a significant role in making it memorable.
We understand that sometimes unexpected situations can arise, and I'm glad we were able to help you reorganize your trip and ensure your family's comfort during a challenging time. Your well-being is our top priority.
I'm happy that you enjoyed your scheduled activities as we take pride in curating... read more
Our trip was so amazing! Everything was perfe...
Italy
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Aug 16 - Aug 24, 2023
Our trip was so amazing! Everything was perfectly planned out and went so smoothly. Everyone we worked with was so helpful and we are so happy with our experience. We recommend 100% and will be using Kimkim again for our next trip! read more

Dear Kylie,
Thank you so much for this wonderful review!
We're thrilled to know that your trip was nothing short of amazing and that everything went smoothly according to plan.
Our team takes great pride in crafting seamless and memorable experiences for travelers like you.
I wish you all the best.
Maria Grazia
Loved it all: Florence, Sorrento, Rome.
Italy
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Jul 11 - Jul 22, 2023
Loved it all: Florence, Sorrento, Rome. The guides were excellent. The children's tour guides did a fantastic job engaging the boys (7 and 5). The drivers were incredibly patient, courteous, and flexible. Francesco saved the day by getting us to a wine tasting when the originally planned event fell through at the last second. Accommodations were top notch. An all around great experience. read more

Hi David,
I truly appreciate your thoughtful review. It brings us great joy to hear that you had a wonderful experience with our local suppliers and thoroughly enjoyed your stay at our hotels. We always meet in person our partners and do inspections at the hotels in order to ensure a memorable Italian journey. Arrivederci, and once again, thank you for your feedback!
Our KIMKIM travel team was the finest choice ...
Italy
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Aug 21 - Aug 26, 2023

Our KIMKIM travel team was the finest choice I could have made for our 3-generation family's custom vacation to the Cinque Terre this August 2023. From the planning stage to our final day, the expertise of our Italy travel specialists Valeria and Deborah, personal concierge Roberta, private hiking guide Laura, boat skipper Tony, and Milan transfer drivers (with particular shout-out to Andrii who provided my evening transport due to my air travel arrival delay) were all fabulously fun,... read more

Grazie mille to you, carol!
On behalf to all our team…really was a pleasure to work with you and we are looking forward to seeing you soon again !
We are glad you had a wonderful time with all your family!
Ciao valeria
Personalized Vacation, First-Class Service
Italy
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Aug 17 - Aug 26, 2023

Our guide, Maria, helped plan every step of the trip. She was responsive and knowledgeable about the different cities we were visiting. She also incorporated activities that we suggested.
KimKim is a fantastic service that takes the guesswork out of booking travel. You get personalized accommodations and the ability to communicate with them during your trip in case you need to make any changes.
Highly recommend this service! read more

Dear Pierson,
Thank you so much for taking the time to write such a great review about our services.
At Storywalking, we always strive to provide the best possible travel experience, and it's incredibly rewarding to know that our efforts have made a difference during your trip.
We look forward to serving you again in the future!
I wish you a great day.
Maria Grazia