Kimkim Trip Reviews for Italy

Elena was a wonderful help, always attentive and able to answer our questions. She was very knowledgable, as well as punctual. Elena was great with setting everything up, getting us in touch with our tour guides and making sure that everything was going smoothly. We would definitely recommend this service to others and cannot wait to be back to plan our next trip.

Italian Summer

Loved our trip to Italy. We are a family of five (2 adults, 3 kids) and we had a wonderful time! Shout out to Giorgia and her team for their patience and stellar organizing skills. Travel app was amazing and so easy to use! Loves our guides - Martina, Luigi and Francesca!

Planning with Kim Kim and Rita was VERY easy and our 19 day trip was FABULOUS!!! We were very impressed with every tour we went on, accommodations, and transportation services. The communication during the trip was immediate and thorough when we reached out to Kim Kim. We definitely will use Kim Kim again for future trip planning! We Highly recommend Kim Kim!

Hotel Reviews

Hotel The Square Milano Duomo

Milan

The hotel was very clean, comfortable rooms, and the amazing breakfast each morning. Excellent location! We Cannot praise the desk staff enough! We were in great need of their help with some luggage transport and they helped us above and beyond their duties. We very much appreciated their help!

Authenticity & Character

Location

Close to so many sites and easy to walk everywhere!

Staff

Very friendly and helpful!

Cleanliness & Comfort

Hotel Carnival Palace

Venice

Hotel was clean, friendly staff and comfortable rooms. Morning breakfast buffet was excellent! Location of hotel Is in a nice quiet part of Venice! We so enjoyed our stay!

Authenticity & Character

Location

Nice quieter part of Venice and still so easy to walk to everything!

Staff

Cleanliness & Comfort

Hotel Il Guelfo Bianco

Florence

Hotel is nice and clean, friendly staff, cute boutique style.

Authenticity & Character

Location

Easy to walk everywhere from hotel!

Staff

Cleanliness & Comfort

Hotel Monte Cenci

Rome

Very clean, Comfortable, quiet hotel in a great location! Very friendly staff!

Authenticity & Character

Very nice rooms and ammenities

Location

Staff

So friendly and helpful!

Cleanliness & Comfort

Unico Relais

Napoli

Rooms are very nice, staff is very friendly and helpful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Neapolitan Street Food & Local Market Experience

Naples

Fun evening experiencing Naples local scene and so much delicious food!!!

Quality of Experience

So fun and everyone was so friendly everywhere we went! Excellent food!!!!

Food

All the food was DELICIOUS!

Guides, Drivers and Staff

The tour guide was bery personable, gave us a great tour of the local scene of Naples! Highly recommend!

Privately Guided Visit of Venice: St. Mark's Basilica & Doge's Palace

Venice

Tour was EXCELLENT! Tour guide was so i formative and knew her history well. She was able to answer all of our many questions. Beautiful tour!! Highly recommend!

Quality of Experience

Guide was awesome! Enjoyed it being a private tour!

Guides, Drivers and Staff

Guided Visit of Florence Including David and Duomo

Italy

Excellent tour of the city when tight on time! We enjoyed it so much and our guide was amazing!!

Quality of Experience

Our tour guide!

Guides, Drivers and Staff

Excellent!

Evening Aperitivo Private Street Food Tour

Milan

We really enjoyed this beautiful evening walking to the couple Bars for a drink, appetizers and the tour guides recommendation for our dinner.

Quality of Experience

Guides, Drivers and Staff

Interacting more

Colosseum & Roman Forum Visit: Arena Access, Gladiators Gate & Ancient City

Italy

Excellent tour! Amazing to see! A must see site!

Quality of Experience

Tour guide was amazing!

Guides, Drivers and Staff

Tour guide knew her history and gave an excellent tour!

Guided Visit: Vatican Museums & Sistine Chapel

Italy

A must see and soooo worth being on this tour, skipping the very long lines to get in and amazing to see!

Quality of Experience

The site, the tour guide, the small number of our tour group.

Guides, Drivers and Staff

Tour guide did an excellent job!!

Pompeii Archeological Site Guided Visit: Travel to Ancient Times

Italy

Pompeii is worth the visit. We sooo enjoyed Seeing it. Highly recommend seeing it.

Quality of Experience

Transportation and the tour

Guides, Drivers and Staff

There was difficulty with transportation AC and it was of no fault of driver and guide but they were having trouble understanding the issue occurring for all the passengers and not listening to the passengers. The tour guide of the actual site was hard to hear

Transport

AC did not work

We have no complaints about any part of our trip. The communication and coordination was seamless, it definitely allowed us to focus on having fun. Our guides were excellent (Marta, Michael (boat) and the guide in Pompeii), extremely knowledgeable and accommodating. The drivers were all outstanding as well, again very communicative. Melanie and her team did a great job coordinating and making timely suggestions. They were able to adapt quickly and stayed engaged the entire trip. Job well done, thank you.

While every single city had a fabulous tour guide that was extremely knowledgeable about the city and landmarks and culture; what stood out the most was the personal service anytime we had questions or needed help during traveling. Le Dani and Melanie were never out of reach and were able to connect us to the best experience I have ever had while traveling. Our trip to Italy was beyond any experience I’ve ever had. This is only due to their service.

Melanie is absolutely amazing. She presents a deep level of care and attentiveness so we never felt like we were left hanging. This coupled with her thorough planning and exceptional knowledge resulted in a once in a lifetime experience we will never forget. There are truly no words for the experience she was able to curate for us.

We had an amazing trip to Sicily, and loved working with our local specialist Lorenza! She was so easy to work with and attentive and worked with us through several itineraries as we finalized our trip. She was also super responsive while we were on our trip to one small glitch we had and was willing to answer any questions we had. We loved every part of our trip and hard to pick a favorite. We love history and archeology so loved Salinunte, Valley of the Temples, Syracusa Greek Theater and Amphitheater as well the theater in Taromina. Also went to Syracusa (specifically stayed in the island of Ortigia) and Taromina a must.

All our guides were truly wonderful! Chaira (Palermo), Carmelina (Valley of the Temples), Azzurra (Selinunte), Sabine (Ragusa), Giuseppe (Syracuse Neapolitan Archaeological Park) and Aureliano (Taromina Theater). Chaira, Sabine, Aureliano and Carmelina were particular standouts but all wonderful!

Hotel Reviews

Bed & Breakfast Il Giardino di Ballarò

Palermo

The staff are wonderful. Room very comfortable. Great location near to so many sights and restaurants. Felt very safe. Loved our stay!

Authenticity & Character

Location

Centrally located in old city.

Staff

Cleanliness & Comfort

Le Terrazze di Pirandello

Good location. Didn’t love our room. Good breakfast!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Not great air conditioning and bed not comfortable. Shower not great.

Algilà Ortigia Charme Hotel

Syracuse

Lovely hotel and great breakfast. Good location. Easy to walk everywhere. Very safe.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Casa Adele

Taormina

Lovely room. And close to everything - shopping, great restaurants and sights!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Habitat Boutique Hotel

Catania

Such a cool hotel. We only stayed a night and wish we could have stayed longer! Great location! Vibrant and close to things you will want to see in Catania!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Syracuse Neapolis Archaeological Park - private guide

Italy

Good guide! Very interesting.

Quality of Experience

Guides, Drivers and Staff

Guided visit to the Ancient Theatre of Taormina (private guide)

Italy

This was a beautiful site and tour. Aureliano was of our best guides!

Quality of Experience

Guides, Drivers and Staff

Palermo guided walk insight on the anti-mafia movement and street food tour (private guide)

Italy

We LOVED our guide.

Quality of Experience

Guides, Drivers and Staff

Transport

Selinunte Archaeological Park visit - private guide

Italy

Quality of Experience

Guides, Drivers and Staff

Boat Tour in Syracuse

Italy

Great trip. And had a lovely group!

Quality of Experience

Guides, Drivers and Staff

Temple valley guided visit

Italy

Wonderful and knowledgeable guide!

Quality of Experience

Guides, Drivers and Staff

Ragusa guided visit

Italy

Sabine was a wonderful guide! We loved our afternoon here and wish we could have stayed longer.

Quality of Experience

Guides, Drivers and Staff

Mount Etna half-day trip (group experience)

Italy

Guides were great and spoke good English. It’s a lot of driving and wish there was more hiking!

Quality of Experience

Guides, Drivers and Staff

Transport

The Gems of the Amalfi Coast and Eternal Rome vacation was my family's favorite and most memorable trip we've taken together. I usually plan our family vacations, but I was less confident about planning an international trip that would require either renting a car or scheduling multiple transfers during the trip. I decided to contact kimkim. I was so fortunate to have been connected with Chris. He listened to what I wanted, made adjustments along the way, and created a dream vacation for my family. He even arranged transportation for my oldest child to join the rest of the family on the second day, which was when she completed a summer term abroad. In addition to Chris, Maria was our local contact. She was always just a text away to answer questions and to provide us with drivers' contact information and pickup times. Having our activities and transportation taken care of allowed us to have a more relaxing and enjoyable vacation. The accommodations were another excellent aspect of our vacation. The Charme Spagna Boutique Hotel in Rome was a little gem! The room was comfortable and quiet, breakfast was excellent, and the staff were so kind and accommodating. In Sorrento, we enjoyed Hotel Leone with its lovely pool and patio, delicious breakfast, quiet but convenient location, and friendly staff. When we ended our trip with another stay in Rome, we found the accommodations at The Republic to be outstanding. Again, the rooms were comfortable and spacious, the staff accommodating, and the breakfast very enjoyable. The activities were where we truly made our memories, and Chris selected the perfect ones for our family. My family of five had so much fun at our Mediterranean cooking class at Villa Pane (even my 17-year-old son enjoyed it). Luca took us on an amazing tour of the Amalfi Coast, sharing many stories about local history and landmarks. We were so grateful that he was driving on the narrow and busy road! Paola was the most entertaining and engaging tour guide on our visit to Capri and Anacapri. She really took care of our group and made sure we had the best experience. Our private tour of Pompeii was fascinating. Our guide there was extremely interesting and informative, as was our guide at the Sistine Chapel and the Vatican Museum. We were impressed with and appreciative of the knowledge all of our guides shared with us. We were also grateful not to be part of a large tour group. The most people we were grouped with were another family of five. Another great thing about our vacation was that not every moment was planned. We had free time to explore Rome and Sorrento, visiting places that we chose along the way, including the beach in Sorrento and various historical sites and museums in Rome. We made the most of our time in Italy without stress, thanks to Chris, Maria, and the kimkim team. Now that we're home, we can't stop looking at our photos and dreaming of our next trip to Italy.

Melanie made this family trip a once in a lifetime trip. We started planning over 20 months ahead and she led me through all the necessary details once I laid out things we wanted to see and places we wanted to visit. She set up a couple of unbelievable events that made the trip beyond description. I had 13 of my family the first week and 11 continued onto week 2. She made all the arrangements for our visit from hotels and tour guides; all of which were the best! I even asked her to make some dinner reservations away from tourists and they were all great restaurants reserved! The suggestion of the private boat tour out to Capri was worth the entire trip - it was fabulous! My daughter and granddaughters called her throughout the trip to locate the tour guides or see verify the plans for the day and she was always available to us. In fact, there were times when I called from the states and it was late at night, when she was homes with her kids but still answered the phone and handled all my questions. She and her team were the greatest! I would never do an Italy tour without them!

What an amazing trip! Martina worked closely with me to plan our trip to Italy, from Rome to Santa Margherita, to Cinque Terre, to our villa, and ending in Florence. She gave great ideas and scheduled wonderful drivers like Ileana and Simone to get us from the train station to our hotels. When our train cancelled in Pisa, Lorenzo at KimKim made sure we got picked up and got us to our hotel in Santa Margherita. We had the most amazing tour guide, Elisabetta, in Santa Margherita take us on a beautiful walk to Portofino. And Martina's suggestion of an evening trip to Camogli was spot on. We loved watching the sunset there. Our boat tour in Cinque Terre was fabulous with Fish and Chill and the list goes on and on. Everything was thoughtfully planned and well executed. I will use KimKim again for sure.

We had a wonderful experience with Kimkim and Travel12. Tasos was exceptional and insured all details for the trip were meticulously planned. Everything was run professionally and couldn’t have been smoother. Valentina was the best way to start on the golf cart tour of Rome. She is terrific. The colosseum and forum tour with Giuseppe was great with a ton of information. Every driver we had took great care of us all around Italy. The highlight of the trip was a tour of Cinque Terre with Elisabetta, the best guide we’ve experienced! It was entertaining watching the glass blowing in Murano and the tour of Venice and St. Marks with Nico was a perfect ending to our trip. Would certainly recommend each of these excursions and the overall experience. Thanks

We had the most amazing trip to Italy! Sonia was such a gift in the planning process. She tailored the trip to our preferences and we felt like we experienced so much of the wonderful Italian culture and sites in 12 days!

Sonia was very responsive and set us up with amazing tour guides (Samantha at the Vatican, Ricardo on the golf cart tour and Gabriel in Tuscany) who brought the regions to life for us. Whenever we had questions, before or during the trip, Sonia and her team were quick to respond and problem-solve. We plan to use Kim Kim again in the future for our travel plans!

We had a fantastic 10 day family adventure to Southern Italy! Bea matched our request for experiential travel, great food and learning opportunities for our school-age kiddos, giving us a great blend of seaside, countryside and labyrinth cities. We particularly loved the food tour with Luca in Sorrento, the views and lemons treats on our hike with Lisa, and the kindess extended by Claudio and chefs as we made some delicious meals and desserts. Highlights for the adults included the great restaurant recommendations, the kids loves Pompeii, and we all enjoyed a day on the boat to enjoy the Amalfi Coast. It truly was a magical, pasta-filled vacation.

Hotel Reviews

Magi House Relais

Sorrento

Fantastic location in the historic center and near the park overlooking the bay, kind and helpful staff. Room was a bit cramped/lacking privacy with 2 kids. Great spot to explore and get lost in the streets - and the room was quiet in spite of the action outside.

Location

Cleanliness & Comfort

Beds were hard for us; set up was cramped for a family of 4.

Quarry Resort

Matera

Clean, spacious, unique. Wonderful views from the terrace--also a delicious restaurant!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Masseria Cappuccini

Ostuni

Peaceful and intimate boutique. Great for lounging by the pool. Great location from which to explore the Itria valley and visit the beach.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

E-Bike Tour, Olive Oil Tasting & Picnic Experience: Dune Costiere Natural Park

Italy

Great ride for a family - smooth roads, easy pace, with multiple stops to learn about the history and olive groves we rode through.

Sorrento Historic Tour & Food Stroll

Italy

Come hungry! Our guide was charming, fun to speak with and learn from. So happy we booked this around dinner - a beautiful time to explore the city and seaside restaurants on an otherwise hot day. Very accommodating for our crew's mixed dietary needs (allergies, some vegetarian).

The accommodations were in very nice locations and the size of the rooms excellent. Having free access to laundry machines in Rome was a nice addition since this was the midpoint of our trip. While the day was very hot, the Tuscany bike trip was great. Peter was excellent in making sure we were safe and hydrated. Having restaurants right outside our door in all locations, especially Venice was a real treat after a long day. Our Grandson was traveling with us and Anita was attentive and easy to work with in planning special activities for him. We really liked the travel app and wished our France portion had the same access. This is the second time we have used Kim Kim and will always keep them in mind as we plan more adventures.

Hotel Reviews

Hotel Carnival Palace

Venice

Great quiet location with restaurants and water taxi stands close by. Friendly staff and a more than adequate breakfast.

Authenticity & Character

location and staff

Location

Quite residential area right on a canal

Staff

Accommodating and friendly

Cleanliness & Comfort

nothing to add

Aparthotel Trianon Borgo Pio

nice location, small apartment with free access to laundry machines. Bathroom was a little small but workable

Activity Reviews

Guided Visit of Venice: St. Mark’s Basilica with Terrace Access & Doge’s Palace

Venice

We did this on the day we arrived. The guide was very knowledgeable

Family Workshop: Decor Your Own Venetian Mask

Venice

Great activity that both the grandparents and the grandson enjoyed. The masks made it all the way home.

Enchanting Florence Biking Adventure

Florence

It was a very hot day but Peter made sure we were safe and well hydrated. See the country side on a bike was special.

Guides, Drivers and Staff

Pasta Making Class with Gelato

Italy

Great fun time. The chef was great and enjoying the food you had just prepared was a treat.

Guided Visit: Vatican Museums & Sistine Chapel

Italy

Our guide was extremely knowledgeable but provided too much information for our grandson.

We just returned from our 13-day adventure to Italy that we coordinated via our local specialist Melanie. It was superb. This was our second kimkim trip (the first was to the Galapagos) and I can't imagine planning a trip any other way. It is such a treat to have someone knowledgeable and thoughtful like Melanie to talk through the itinerary, make adjustments, handle all the hotel reservations and transfers and activities and guides and then to be able to focus on enjoying each stop. And when small things occur, to have someone just a WhatsApp text away, who responds immediately with support and guidance. Giovanna's texts each evening with the next-day plans were terrific. So much more to say about their attention to detail, etc. But basically the headline is don't hesitate to book an Italy trip through kimkim and Melanie.

Hotel Reviews

Hotel Gardena Venezia

Venice

Lobby is a bit underwhelming with torn couch upon entry and ugly old furniture to the side. But rooms are clean and comfortable and the courtyard for breakfast is lovely.

Location

Staff

Woman at front desk was a bit intense. Not a warm welcome but we worked it out.

Cleanliness & Comfort

C-hotels Club

Firenze

Adequate hotel.

Central Wellness Hotel Sorrento

Sorrento

Two-room family room was new and fresh and great. Pool was nice. A bit of noisy tree-cutting or something adjacent during our stay but probably not a long-term issue. Would recommend.

Authenticity & Character

Location

It's far from the action which is a plus and a minus depending on your preference.

Staff

Cleanliness & Comfort

new rooms.

Relais Le Clarisse Rome

Rome

This hotel was wonderful except for one person at checkin. GREAT location. Love Trastevere. Loved the courtyard. The rooms had enormous charm. Having to use phones to get in rooms was not awesome.

Authenticity & Character

Stunning converted convent or something.

Location

Trastevere!

Staff

All good except one guy who was working when we arrived.

Cleanliness & Comfort

very clean and quiet.

Activity Reviews

The Accademia Gallery tour - skip the line

Florence

Our guide here was very friendly. We loved seeing the David and some of the other art. But again, as was typical for some of the guides, it was like she was reciting a memorized script and could not adapt to younger kids or husband who was just not that interested in all the detail.

Small group Uffizi smart tour

Florence

Our guide arrived harried. She had just completed another tour. This was somewhat typical for some of the guides. Too overworked in the summer. Still, we learned a lot.

Venice Walking Tour with St. Marks Basilica and Gondola Ride

Italy

We liked Giovanni a lot. We did not go into St. Marks because of long line and heat. But enjoyed the explanation of the square, etc.

Boat tour along the Amalfi Coast

Sorrento

Outstanding. Friendliest boat crew. A great day but be prepared for crowds in Positano and Amalfi. Loved swimming off the boat.

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Pompeii Walking Tour

Italy

Pompeii is amazing. But our tour guide Daniel was extremely gruff. Too overworked like some of the others. He did not like to be interrupted with questions. Nevertheless, enjoyed.

Golf Cart Tour Experience & Jewish Quarter with Colosseum Tour

Rome

Both great. Our favorite guide of the tour was Santos for our golf cart tour. Didn't see much of the Jewish Quarter but got a feel for Trastevere and Rome in general. Colosseum was a delight to see. And we asked the guide to take us to the Arch of Titus as well, which I had wanted to see.

Quality of Experience

Guides, Drivers and Staff

Transport

Hi
Most memorable was pasta making class in Jewish Ghetto Both food guide and chef at restaurant both amazing, and funny . And food
was delicious
Golf cart tour was excellent
Art tour was a little disappointing- difficult to
understand But getting to see “The David”
so special.
Food and wine tour Tour guide was great
but very limited time spent Didn’t go to
Travesty area at all . I would have enjoyed a
Florence steak.
Train ride from Rome to Florence seat where very tight. I asked for upgrade but advised too
late and was never offered a choice.
But appreciated private ride to Villa
from Florence.
Giorgia was very helpful to work with.
I would definitely recommend Kimkim for anyone planning a trip to Italy
Priscilla

Hotel Reviews

Kolbe Hotel Rome

Rome

Beautiful hotel . Off the beaten path But wonderful hotel to retreat too

Authenticity & Character

Staff

Location

Quiet

Cleanliness & Comfort

Hotel Il Guelfo Bianco

Florence

Very convenient hotel in center of Florence Very clean, wonderful staff

Authenticity & Character

Location

Lovation

Staff

Cleanliness & Comfort

Activity Reviews

La Dolce Vita: Private Golf Cart in Rome

Rome

Guide was excellent We enjoyed an over view of city

Quality of Experience

Italy is such a beautiful country

Guides, Drivers and Staff

Friendly Shared their love kkk

Transport

Private Florence Food & Wine Tour: Tuscan Experience

Florence

Not as much food as I expected

Quality of Experience

Food

Guides, Drivers and Staff

Guided Visit of Florence Including David and Duomo

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

H

Private Cooking Class at a Local Home

Rome

This was the best !!!!! So memorable

Quality of Experience

Food

Guides, Drivers and Staff

Transport

The guides are all very good. A concern was the lack of predictability because of lack of detail given.
Here’s some comments I made during the trip:

Capri, Pretty good. Wish I had more info about the boat. Very choppy after heavy breakfast and sore back but made it through. Got in a swim and spent an hour on Capri which was too touristy for me. Expensive and crowded. Paolo was a great guy but we had no idea it would be a small boat with just the two of us.

Had a rough time doing the blue grotto. Very rude guide, and very short time, tons of boats inside and difficult maneuvering. Would not recommend.

Pompeii was great. Antonio was a good driver but had a problem with the Pompeii guide at the end because she wouldn’t take a credit card, I didn’t have euros yet so got ripped off at the ATM. Then needed change and nobody would accommodate.

Finished our Amalfi coast tour. I must say it was unusual but interesting. We had two guides Aldo (driver) and Angelo (guide). We were in a van for 6.
Fun trip. For reference it would have been nice if he had beverages. Same with Antonio on drive from Naples. Black car service right? Paolo boat had soda, water and even Prosecco. It having to buy our own water on drives would have been nice.

Hotel Review

Hotel Continental

Sorrento

Very little fish on the breakfast buffet. This is a seafood town. Skip the balcony and save the money. Bed was a little hard, pillows were a little too soft, room was small. Balcony was very small. Only apps available on the TV were Netflix and YouTube.

Authenticity & Character

Decor

Location

Close to Taso Square.

Staff

Friendly, kind, and helpful.

Cleanliness & Comfort

Bathroom.

Activity Reviews

Full Day Tour: Positano, Amalfi & Ravello

Italy

Everything was great. Aldo was a great driver. Angela was very animated and did a lot of singing as well as good information.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Capri Boat Tour and Blue Grotto

Italy

KimKim did not give us any information about the boat, which was small and extremely choppy and hard to endure. Blue grotto was a complete rip off not worth the experience. Do not recommend. Long waits unless you tip on top of the very expensive price Three minute experience and very crowded.

Quality of Experience

Different boat.

Guides, Drivers and Staff

Good service.

Private Transfer from Naples to Sorrento with Pompeii en route

Italy

Pompeii was great. Antonio was a good driver but had a problem with the guide at the end. Because she wouldn’t take a credit card, I didn’t have euros yet so got ripped off at the ATM. Then needed change and nobody would accommodate. Suggest offer a connection to a guide that takes credit for future clients.

Quality of Experience

Guides, Drivers and Staff

God was not preplanned. Would only take cash, which is a major problem.

Transport

This is my first experience using Kim Kim. I have to say this is by far has been one of the best vacation experiences I have had. Our travel consultant, Irene. Was truly amazing. She went out of her way to make sure we had everything for the trip we needed and experienced the best of Rome that we could in our short period of time. She had to work with a timeframe that was around a preplanned cruise. In addition she had to work with dietary restrictions my wife had due to celiac disease. This made activities, particularly eating in Rome, somewhat of a difficult problem however she handled this with amazing care and success. Everything went so smooth and we experienced all the highlights of Rome. I cannot wait to use Irene or Kim Kim again! I also can not thank Irene enough!! I would highly recommend for any of your vacation needs. I will definitely be using them in the future.
Dr Justin Sherfey.

Melanie was fantastic, a dream to work with. I am looking forward to planning a trip with her again. As with any normal trip, there were some bumps and bruises with a couple of the excursions, due to the tour/guide themselves, not Melanie or KimKim, but overall it was a phenomenal trip and we had a truly fantastic time. I can't thank Melanie enough.

Hotel Reviews

Central Wellness Hotel Sorrento

Sorrento

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Residenza Fiorentina

Firenze

Authenticity & Character

Location

Across the street from the train station so the front view is not beautiful, but the location in terms of getting everywhere is pretty fantastic.

Staff

Cleanliness & Comfort

Issue with the AC not working in one of the rooms due to construction.

Hotel Gardena Venezia

Venice

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Doria Palace Boutique Hotel

Rome

Authenticity & Character

Location

Staff

They were truly wonderful, friendly, and helpful. Took great care of us!

Cleanliness & Comfort

If you like AC control you need to tell the front desk. A lot of stairs, only one person can fit in the elevator.

Activity Reviews

Vatican & Sistine Chapel Tour

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Private Pompeii Walking Tour with driver half day

Italy

Quality of Experience

Guides, Drivers and Staff

Andrew was fantastic!

Transport

Boat tour: Fishing and lunch on board

Sorrento

Angela and Luigi are a truly beautiful people, we had the best day with them. They customized the experience for us, interacted with us, cooked amazing food for us, we all felt like old friends when we left them at the end of the day. It was an extraordinary experience.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

The Accademia Gallery tour - skip the line

Florence

Walking tour to discover the local artisans workshop experience

Florence

Quality of Experience

Guides, Drivers and Staff

Transport

Florence cooking class and market tour - private tour

Florence

One of our favorite parts of the trip.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Venice Walking and Gondola Tour

Venice

Giovanni was fantastic!!!

Quality of Experience

Guides, Drivers and Staff

Transport

Rome Food Tour

Rome

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Historical Rome walking tour and Colosseum guided Tour

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

KimKim has certainly exceeded our expectations! Eirini had a tough job because we came to her after we had picked dates, bought flights and booked a rental car. We had a rough outline of what we wanted and she filled in all the blanks.

The tours she booked were all awesome and the accommodations were perfect. I really appreciated the daily reminders that Annalisa provided once we were in Italy. All arrangements with both guides, hotels, and transportation were seamless and thoughtfully selected. Can’t say enough good things about your service. You made our dream vacation a reality!! WELL DONE!