Kimkim Trip Reviews for Italy

Reviews from actual kimkim travelers. We publish all reviews.
4.8
(122 reviews)
Read 122 verified reviews by travelers who booked their trip on kimkim.

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KimKim did a fabulous job for my sister and m... · Italy - May 13 - May 23, 2022

Traveler: Nancy D. - Local specialist: Andrijana Kovacevic

KimKim did a fabulous job for my sister and me on our Italian Lake Country trip. They arranged everything within the price range we gave them and were with us every step of the way including when we missed our train exit!!! Any time we had a question or issue along the way we received an immediate response and help - I felt we were in very safe and knowledgeble hands.
Highlights were our fashion tour in Milan, our stay in Sirmione which included a fabulous bike trip with Fabio. ... read more

KimKim did a fabulous job for my sister and me on our Italian Lake Country trip. They arranged everything within the price range we gave them and were with us every step of the way including when we missed our train exit!!! Any time we had a question or issue along the way we received an immediate response and help - I felt we were in very safe and knowledgeble hands.
Highlights were our fashion tour in Milan, our stay in Sirmione which included a fabulous bike trip with Fabio.

Thanks KimKim for a wonderful trip!

Nancy Douglas

Hotel Review

Olivi Thermae & Natural Spa

Sirmione

Overall Rating
Hotel Review

I loved everything about this hotel. The only problem was the bed and pillows were just a bit too hard. The spa experience was great and location was perfect. I loved being able to stroll down to the village in five minutes and then get out of the fray on top of the hill with a gorgeous view. I especially loved their big dog that hung out at the entrance to greet you!

Cleanliness & Comfort

Spa pool and hotel grounds.
Staff

Authenticity & Character

Location

Activity Review

Sigurta Park Bike Rental & Picnic

Italy

Overall Rating
Activity Review

Fabio was fantastic! He was very patient with me as I am not an avid bike rider. He was very knowledgeable about the region and just a fun person to be around.

Food

The picnic at the park was wonderful.
Transport

Guides, drivers and staff

Quality of Experience

A vacation like no other · Italy - May 11 - May 20, 2022

Traveler: Nisah M. - Local specialist: Fabio Fasone

Our experience with kimkim has once again been nothing but the best. The ability to customize an itinerary to my specific desires is the best part of this service. Once we told Fabio what our interests are and the type of vacation we wanted to experience, Fabio gave us excellent choices and suggestions.

Since we are very into experiencing culture through food, we set up a food tour in Sorrento. Now, this food tour was not like ones we have experience before- where you go to local... read more

Our experience with kimkim has once again been nothing but the best. The ability to customize an itinerary to my specific desires is the best part of this service. Once we told Fabio what our interests are and the type of vacation we wanted to experience, Fabio gave us excellent choices and suggestions.

Since we are very into experiencing culture through food, we set up a food tour in Sorrento. Now, this food tour was not like ones we have experience before- where you go to local restaurants and sample traditional foods. This food tour started on a cheese farm, traveled to a family owned pizza shop where we made our own pizzas, and ended on a lemon farm! It was one of my most memorable days. We learned so much, about the way of the people and how it shaped the food/culture. I highly recommend this tour for those who really want to explore an authentic side of Italy.

Another favorite day was the trip to Ischia to experience a day at the hot springs. We choose to go to the water park Negombo. This park was most breathtaking- the natural beauty of the island was kept intact, well manicured, and the pools were all full of different features. I would recommend a day here to anyone looking to unwind.

We really enjoyed our hiking guide from our Path of Gods hike. It really is a wonderful experience to get to know the history from a local. He was very informative and able to open our eyes to things we would have never known about along that hike.

We loved each hotel that Fabio picked for us. It was only until we stayed at each hotel and experienced the city highlights that we could fully appreciate the optimal locations picked out for us! Thank you for that. Our favorite hotel was Hotel Corallo- the costal views were unbeatable.

Every driver was very punctual, professional, and friendly. A very special thank you to the driver who picked us up on May 13 from the Naples train station to our hotel, (we apologize, we cannot remember their name), they were with Ms. Deborah and while we were reviewing our itinerary details for future drop off/pick ups and excursions, he was very attentative to details and helped point out small tips for us.

It was great having a personal concierge in Italy, having Mrs. Daniela help us through any details that we were unsure of was very reassuring. Her availability and ability to help us at any time was greatly appreciated.

We cannot wait to plan another trip with kimkim! We don’t know where and we don’t know when, but we do know that it will be amazing.

Hotel Reviews

Hotel Corallo

Sorrento

Overall Rating
Hotel Review

Staff were very friendly and helpful The hotel was very clean, the costal views were unbeatable Even the breakfast buffet was really good, lots of options and very tasty

Cleanliness & Comfort

Staff

Authenticity & Character

Location

47 Boutique Hotel

Rome

Overall Rating
Hotel Review

Great location to experience so much in Rome, the location makes a lot of highlights walkable. The rooms are very modern and the inside garden/patio is adorable.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Reviews

Sorrento food tour

Italy

Overall Rating
Activity Review

I loved every part of this food tour. The hosts were so charming, so genuine, and fun to be around. Learning about the cheese farm was most enjoyable, and of course eating the best cheese I have ever had was an amazing experience.

Transport

Guides, drivers and staff

Quality of Experience

Pasta Making Class in Rome ( group tour)

Rome

Overall Rating
Activity Review

Our chef that walked us through how to make traditional pasta was great! Talking about food and tips/tricks in the kitchen was a great experience. She was very patient and helpful. Of course, the best part of this is eating the food that you made!

Transport

Guides, drivers and staff

Quality of Experience

Our wonderful 8 days in Italy · Italy - May 14 - May 21, 2022

Traveler: Pavithra R. - Local specialist: Sonia Vanzin

My husband and I had a wonderful 8 day tour of Italy. We had excellent communication with our local specialists Barbara during the entire length of the trip. Sonia was extremely helpful in providing various trip options and helping us customize the trip to our liking.

Thank you for making each day a highlight and memorable part of our trip. We especially loved hiking up to Lagazuoi, Col de Bos and Tofana di Rozes in Cortina d’Ampezzo . Our local guide
Chiara was exceptional and we now... read more

My husband and I had a wonderful 8 day tour of Italy. We had excellent communication with our local specialists Barbara during the entire length of the trip. Sonia was extremely helpful in providing various trip options and helping us customize the trip to our liking.

Thank you for making each day a highlight and memorable part of our trip. We especially loved hiking up to Lagazuoi, Col de Bos and Tofana di Rozes in Cortina d’Ampezzo . Our local guide
Chiara was exceptional and we now have a great understanding of the history behind the Dolomites that we hiked to.

We had high expectations for Chianti - the Tuscany trip, but the actual sights and experience exceeded them! Local expert Jessica was extremely helpful and friendly to have shown us the best of the countryside. We can’t wait to try what we learned in the cooking class!

The Kimkim specialists Sonia and Barbara helped us through some last minute changes in our plans and quickly changed our train reservations, pick up options and guided us on obtaining a covid test prior to leaving.

Overall, we would highly recommend both Italy and the Kimkim team. We are definitely planning to come back!

Hotel Review

HOTEL de LEN

Cortina d'Ampezzo

Overall Rating
Hotel Review

Fantastic service, picturesque location, and comfortable stay with the latest in Scandinavian design! We thoroughly enjoyed our stay at this hotel, especially the luxurious spa experience with Dolomites in the foreground! The staff was especially courteous and ensured our stay was taken care of in every way.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Review

Private guided hiking: the stunning Tre Cime di Lavaredo loop in the Dolomites

Italy

Overall Rating
Sonia Vanzin profile photo
Sonia Vanzin, local specialist, responded to this review:

Ciao Pavithra and Sathish. It was a pleasure planning your trip and I am glad you had a great time in Italy. Wish you all the best.

A Trip That Lived Up To the Expectations & More!!!! · Italy - Apr 27 - May 10, 2022

Traveler: Richard S. - Local specialist: Alessandro Bellaguardia

Planning a trip of a lifetime is never easy, expectations are high!   Deciding to partner with KimKim was a bit of a gamble, we hadn't worked with KimKim in the past...or even heard of them.  They delivered, specifically Alessandro delivered for us.   It all started in Rome and visiting the many sites.   Alessandro orchestrated drivers and guides that made the experience unforgettable.   Then onto one of the most picturesque locations in Italy...if not the world, the Amalfi coast, staying at... read more

Planning a trip of a lifetime is never easy, expectations are high!   Deciding to partner with KimKim was a bit of a gamble, we hadn't worked with KimKim in the past...or even heard of them.  They delivered, specifically Alessandro delivered for us.   It all started in Rome and visiting the many sites.   Alessandro orchestrated drivers and guides that made the experience unforgettable.   Then onto one of the most picturesque locations in Italy...if not the world, the Amalfi coast, staying at the Hotel Le Agavi was perfect.   The guided tours, hiking the coast and dinners on the beach capped with a boat small group tour of Capri was just perfect.  Finally a small group cooking class overlooking the town of Sorrento was an excellent way to recover from all the hiking and tours.  Onto Umbria and Tuscany regions,  the magnificent views, wine tasting and visiting the areas of Citta della Pieve and Montepulciano were fascinating .   Our stay at Borgo Dei Conti Resort Relais Chateaux was incedible. Ending with a great stay in Firenze visiting San Gimignano capped off a trip of a lifetime!!   Thanks  Alessandro for pulling this all together and making this trip a perfect memory!! 

Hotel Reviews

Borgo Dei Conti Resort Relais & Chateaux

Perugia

Overall Rating
Hotel Review

A perfect location to get away! Excellent service a quiet and relaxing atmophere.

Cleanliness & Comfort

it was perfect!
Staff

Excellent xervice, attention to details.
Authenticity & Character

Location

out in the country side, beautiful country.

47 Boutique Hotel

Rome

Overall Rating
Hotel Review

great location in the center of Rome

Cleanliness & Comfort

Staff

Location

center of Rome
Activity Reviews

LAZIO: VATICAN MUSEUMS AND SISTINE CHAPEL 3-HOUR WALKING TOUR WITH A PRIVATE GUIDE

Rome

Overall Rating

CAMPANIA: HALF-DAY AMALFI COAST SCENIC TOUR WITH A PRIVATE DRIVER

Positano

Overall Rating
Activity Review

The guide was very engaging, friendly and new the area well. All the special spots and even made recommendations to "bet the crowds"

Guides, drivers and staff

Quality of Experience

CAMPANIA: SORRENTO COAST & CAPRI SMALL GROUP TOUR BY BOAT

Positano

Overall Rating
Activity Review

the boat/guide company was excellent. the small group made it very enjoyable

Transport

Quality of Experience

Alessandro Bellaguardia profile photo
Alessandro Bellaguardia, local specialist, responded to this review:

Ciao Richard, Ciao Ellen,
thank you so much for your kind review!

It was a great pleasure to work with you on the organization of your trip to Italy.
Thank you for choosing us!

A BIG HUG from Italy!

Alessandro

Thank you Andrea!! · Italy - May 7 - May 15, 2022

Traveler: Maddie H. - Local specialist: Andrea Gambino

We LOVED our trip to Italy planned by Andrea! Our travel was seamless and well thought out, and our activities were perfectly aligned with our requests. Andrea was so helpful and responsive to our endless questions, and we really appreciated how quickly he replied. Our favorite things had to be the wonderful Podere Brizio in Tuscany, or the wine tasting near San Gimignano. They were such peaceful and lovely places.

We absolutely recommend Andrea and any (or all) of the places we went in... read more

We LOVED our trip to Italy planned by Andrea! Our travel was seamless and well thought out, and our activities were perfectly aligned with our requests. Andrea was so helpful and responsive to our endless questions, and we really appreciated how quickly he replied. Our favorite things had to be the wonderful Podere Brizio in Tuscany, or the wine tasting near San Gimignano. They were such peaceful and lovely places.

We absolutely recommend Andrea and any (or all) of the places we went in Italy!

Hotel Review

Podere Brizio

Montalcino

Overall Rating
Hotel Review

Podere Brizio is a peaceful and wonderful place to stay near Montalcino. We loved everything about it and can't recommend it enough.

Tips for future travelers

No, just enjoy!

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Review

Wine tasting in Tuscany countryside (1 winery)

Italy

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Andrea Gambino profile photo
Andrea Gambino, local specialist, responded to this review:

Thank you very much Maddie! We are extremely happy you a had a great time in Italy.
We love travelling and we love hunting for unique places that we can share with travelers from around the world.
All the best and ... a presto.

A great trip to Itlay · Italy - Apr 28 - May 7, 2022

Traveler: Patti B. - Local specialist: Fabio Fasone

Allesia was basically in charge of us for the entire trip even when she would turn us over to local guides. She was beyond amazing, we were taken care of from arrival in Venice to departure in
Rome. She kept in touch with us every evening no matter where we were. The information she shared with us was very good, especially since we have been in Venice a few times before.
The hotel in Venice was superb, Al Reali, a charming and comfortable hotel, well located with an impressive breakfast.... read more

Allesia was basically in charge of us for the entire trip even when she would turn us over to local guides. She was beyond amazing, we were taken care of from arrival in Venice to departure in
Rome. She kept in touch with us every evening no matter where we were. The information she shared with us was very good, especially since we have been in Venice a few times before.
The hotel in Venice was superb, Al Reali, a charming and comfortable hotel, well located with an impressive breakfast. Staff very welcoming and friendly.
On to the Amalfi Coast. The hotel Corallo was okay, staff was very good, breakfast was very good ,views were stunning. It is a very attractive hotel, but lacking certain amenities, like a coffee maker, readily available ice, make-up mirror. led to believe that hourly transit to the town was provided, and it was not that often. We also had an issue with noise from the lobby and a bathroom door that was difficult to open.. All of these issues were somewhat handled by the manager, but the issue with the door handle was never really fixed.
However we were lucky enough to have a wonderful driver,
carmine. We kept him for 3 days.
It was a pleasant stay but I would not go back there.

On to Rome. Perfection. HotelMartis Palace location was ideal. Hotel completely charming and the staff most accommodating. We would definitely go back there and recommend it to everyone. Great breakfast also. Lovely rooftop lounge overlooking the entire skyline. Louisa was a lovely guide for Rome . completely knowledgeable and very flexible to our schedule.

The trip was a great success thanks to Kimkim

Hotel Review

Hotel ai Reali

Venice

Overall Rating
Fabio Fasone profile photo
Fabio Fasone, local specialist, responded to this review:

Ciao Patti,
Thank you very much for your beautiful words, I am very happy you had a great time here in Italy and we were able to meet your expectations,
I am so glad you liked our concierge service and that Alessia was a great help for you and you did not have to worry about anything.
I am also happy you liked our hotel choices and thanks for highlighting the issue in Sorrento I've already highlighted this to the hotel and suggested to provide for a coffee maker and a make-up mirror for... read more

Ciao Patti,
Thank you very much for your beautiful words, I am very happy you had a great time here in Italy and we were able to meet your expectations,
I am so glad you liked our concierge service and that Alessia was a great help for you and you did not have to worry about anything.
I am also happy you liked our hotel choices and thanks for highlighting the issue in Sorrento I've already highlighted this to the hotel and suggested to provide for a coffee maker and a make-up mirror for future guests.
I look forward to helping you plan your next trip to Italy and discover different areas.
Ciao
Fabio

Booking was effortless, Harris listened to wh... · Italy - Apr 24 - May 2, 2022

Traveler: Lynn L. - Local specialist: Harris Bitsounis

Booking was effortless, Harris listened to what we wanted and delivered an amazing experience. Of course, there are always things to improve on. Loved the small group tours in Rome, more of an experience when you can interact with the tour guide. The Musto B&B in Naples was lovely however, no elevator access and 3 flights of stairs (although they claim it is the 1st floor???) A bit much when hauling heavy suitcases! The tour of Pompeii was fantastic as we had our own guide, very... read more

Booking was effortless, Harris listened to what we wanted and delivered an amazing experience. Of course, there are always things to improve on. Loved the small group tours in Rome, more of an experience when you can interact with the tour guide. The Musto B&B in Naples was lovely however, no elevator access and 3 flights of stairs (although they claim it is the 1st floor???) A bit much when hauling heavy suitcases! The tour of Pompeii was fantastic as we had our own guide, very knowledgeable! We also enjoyed the Vesuvius wine tasting and lunch! Unfortunately our driver did not know he was also to take us to the crater and instead drive us straight to Sorrento. Loved Sorrento and the boat tours! Again the small boat tours were perfect and definitely the way to go! The location in Sorrento was perfect although we did not need an apartment. Fortunately we had a free day and were able to reschedule the trip to Mount Vesuvius. Thank you for that! We could have saved some travel time taking the train from Naples to Rome for departing rather than driving all the way to Solerno. Not sure why that was recommended? Just a suggestion for the future. It was a great trip with amazing experiences!! Thank you Harris!

Hotel Reviews

Aenea Superior Inn

Roma

Overall Rating
Hotel Review

This hotel is great when you don’t spend any time in the room. Too much bread for breakfast everyday! It is actually a condo building with the “Hotel” occupying some space. Interesting concept.

Cleanliness & Comfort

Good for the time we spent there
Staff

Gave tips at check-on on what to see, very helpful.
Authenticity & Character

Needs work
Location

We could walk everywhere.

Musto B&B

Naples

Overall Rating
Hotel Review

The room and staff are lovely. The ground floor is rough and unfinished. There is an elevator, but it does not stop on the 1st floor which is where the B&B is. Three flights of stairs to the 1st floor! Not great with heavy suitcases and no one to assist. We did have help on the day we left though.

Tips for future travelers

Travel light.

Cleanliness & Comfort

Room was comfortable.
Staff

Very friendly
Authenticity & Character

Ground floor and elevator access
Location

Easy to walk everywhere.

Marina Piccola 73

Sorrento

Overall Rating
Hotel Review

Loved the location, actually did not need an apartment. It was noisy on that side of the building with traffic. Hard to locate reception as just a door and the Hotel name is nowhere to be found.

Cleanliness & Comfort

Very clean and had everything we needed.
Staff

They were all wonderful!
Authenticity & Character

The tower where the restaurant is lovely with an amazing view!
Location

Right on the Marina with little shops and restaurants handy. Easy walk to town centre.
Activity Reviews

Colosseum & Roman Forum Tour

Rome

Overall Rating
Activity Review

Small group was perfect!!

Transport

N/A
Guides, drivers and staff

Guide only as walked to Collosseum
Quality of Experience

Very knowledgeable

Vatican Early Entrance & Guided Tour

Rome

Overall Rating
Activity Review

Small group was appreciated

Transport

Cars clean and driver’s dressed well and know the area
Guides, drivers and staff

Driver was late but we arrived in time.
Quality of Experience

Amazing!
Harris Bitsounis profile photo
Harris Bitsounis, local specialist, responded to this review:

Hello Lynn,

Thank you very much for taking some time to write a review!

We really appreciate your feedback about this trip and we will try as a team to be better and better every day. I hope that you had a great time in Italy and you enjoyed your trip. We trying our best for your best services so you could take the best memories with you. I will be glad to build together an other trip to Italy or Greece in the future!

Best wishes,
Harris

Margaret

KimKim was a win win in Italy! · Italy - Apr 26 - May 9, 2022

Traveler: Margaret L. - Local specialist: Jessica Proietti

Our vacation in Italy was well beyond our expectations. All of our requests were met and the guides were very knowledgeable, friendly and professional. Everyone was on time and all drivers and vehicles were top notch. Guides were Suzanne in Rome, Sara in Venice, Cecelia in Cinque Terra, Barbara in Florence. We had private tours on land always in a Mercedes, private cabins on high speed trains, a small group boat trip to Capri, wine tasting, limoncello making, fabulous restaurants,... read more

Our vacation in Italy was well beyond our expectations. All of our requests were met and the guides were very knowledgeable, friendly and professional. Everyone was on time and all drivers and vehicles were top notch. Guides were Suzanne in Rome, Sara in Venice, Cecelia in Cinque Terra, Barbara in Florence. We had private tours on land always in a Mercedes, private cabins on high speed trains, a small group boat trip to Capri, wine tasting, limoncello making, fabulous restaurants, beautiful 4 star hotels that supplied breakfasts, views of Mt Vesuvius and a 2 hr private tour of Pompeii, a private tour of the Amalfi coast and Tuscany in private cars and so much more. Our planner, Jessica, was constantly checking in with us to ensure everything was perfect. We wish we had experienced this memorable vacation in our youth rather than in or 60s. We gained so much knowledge about engineering, architecture, culture and ancient history that we will be sharing with our family and friends. We will certainly recommend Kimkim to everyone! We enjoyed every moment and will treasure all of our memories we made on this trip.

Jessica Proietti profile photo
Jessica Proietti, local specialist, responded to this review:

Dear Margaret, thank you very much!

It was a pleasure to share our personal insights, thank you for the opportunity you gave me in designing your holiday :)

Terrence

A Honeymoon trip that will forever be remembered · Italy - Apr 21 - May 4, 2022

Traveler: Terrence H. - Local specialist: Tasos Mylonas

Okay, this was the most amazing trip I have had in my entire lifetime. From the transportations to and from the airports and train stations to the fantastic planned activities, everything was tailored to us in the most fantastic way. Tasos planned our honeymoon just perfect, we thoroughly enjoyed ALL of the excursions. We would, without hesitation, recommend Kimkim to our friends and family, thanks.
Terry read more

Okay, this was the most amazing trip I have had in my entire lifetime. From the transportations to and from the airports and train stations to the fantastic planned activities, everything was tailored to us in the most fantastic way. Tasos planned our honeymoon just perfect, we thoroughly enjoyed ALL of the excursions. We would, without hesitation, recommend Kimkim to our friends and family, thanks.
Terry

Hotel Reviews

Hotel Olimpia Venice, BW Signature Collection

Venice

Overall Rating
Hotel Review

The staff was great, especially the breakfast staff, always there to help with our cappuccinos and breakfast items. Great location next to a canal.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Prestige Rooms Chiaia

Napoli

Overall Rating
Hotel Review

Wow, would spend the nights at this hotel in Ravello any time over spending it in a hole in Amalfi. We were treated like royalty from the moment we walked into the spacious lobby until we got picked up 3 days later. There has to be one night of dining on the property at the restaurant, you won't want to miss the food and the service. Go for a specialty drink from the bar before dinner, delicious. As was the food, always delicious, and plenty to eat, so go hungry. The room was overlooking the coast, we woke up to beautiful sunsets from our room with a small terrace to sit and enjoy.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Tasos Mylonas profile photo
Tasos Mylonas, local specialist, responded to this review:

Hello Terry,
Thank you so much for your kind words!
It is so fulfilling to read such reviews, it makes our entire team very proud and of course we'll make sure to pass on the praise to everyone involved.
All the best!
Tasos

donicastiles@gmail.com

Honeymoon / 2nd Anniversary in Italy · Italy - Apr 21 - May 4, 2022

Traveler: donicastiles@gmail.com S. - Local specialist: Tasos Mylonas

My husband and I finally got to have our Italian honeymoon (2 years delayed thanks to Covid). Over 2 weeks we experienced Venice, Florence, Rome, Pompeii, Ravello, Amalfi Coast, Capri, and Naples. Tasos helped us put this unforgettable experience together and it was perfect! We did all private and small group tours which really helped us get the most out of our trip. Some of our biggest highlights included gelato making with Tulio in Florence, The Colosseum with Elisabetta in Rome, an evening... read more

My husband and I finally got to have our Italian honeymoon (2 years delayed thanks to Covid). Over 2 weeks we experienced Venice, Florence, Rome, Pompeii, Ravello, Amalfi Coast, Capri, and Naples. Tasos helped us put this unforgettable experience together and it was perfect! We did all private and small group tours which really helped us get the most out of our trip. Some of our biggest highlights included gelato making with Tulio in Florence, The Colosseum with Elisabetta in Rome, an evening golf cart tour of Rome with Gianluca, and our private tour of Pompeii and Vesuvius with Giuseppe. The entire trip was truly amazing. I wouldn't change a thing!
As for support during the trip, all questions / assistance were quickly answered / resolved with help from Tasos and the Travel 12 team. I had a special request for ice each night (recovering from ankle surgery) and Tasos worked with each hotel to make sure it was provided for me upon our return to our hotel each night. They even worked with our hotel in Naples to set up our Covid tests to return home. Everything was above and beyond all expectations!

Hotel Reviews

Hotel Olimpia Venice, BW Signature Collection

Venice

Overall Rating
Hotel Review

The staff was great, especially the breakfast staff, always there to help with our cappuccinos and breakfast items. Great location next to a canal.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Prestige Rooms Chiaia

Napoli

Overall Rating
Hotel Review

Wow, would spend the nights at this hotel in Ravello any time over spending it in a hole in Amalfi. We were treated like royalty from the moment we walked into the spacious lobby until we got picked up 3 days later. There has to be one night of dining on the property at the restaurant, you won't want to miss the food and the service. Go for a specialty drink from the bar before dinner, delicious. As was the food, always delicious, and plenty to eat, so go hungry. The room was overlooking the coast, we woke up to beautiful sunsets from our room with a small terrace to sit and enjoy.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Tasos Mylonas profile photo
Tasos Mylonas, local specialist, responded to this review:

Hi Donica and Terry,
Thank you so much for your kind words! It means the world to me and the team to know that we helped make this trip a very special one for the two of you!
I look forward to hearing from you once you plan to visit Greece.
All the best!
Tasos

Tim

Venice, Florence, Amalfi Coast & Rome - 14 Days · Italy - Apr 3 - Apr 16, 2022

Traveler: Tim Z. - Local specialist: Fabio Fasone

We starting planning this trip in 2019, then Covid. It was a long wait but worth it, we had an amazing time. All of our guides and drivers were incredible. Our personal concierge, Alessia did a great job of answering all of our questions and giving us itinerary updates and reminders each evening. I can't think of a tour or activity that wasn't exceptional. read more

We starting planning this trip in 2019, then Covid. It was a long wait but worth it, we had an amazing time. All of our guides and drivers were incredible. Our personal concierge, Alessia did a great job of answering all of our questions and giving us itinerary updates and reminders each evening. I can't think of a tour or activity that wasn't exceptional.

Hotel Review

Hotel Ruzzini Palace

Venice

Overall Rating
Hotel Review

Incredibly friendly, welcoming and helpful staff. Great breakfast and bar area. Rooms well appointed and quiet. Perfect location to be away from the crowds but close to everything.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Fabio Fasone profile photo
Fabio Fasone, local specialist, responded to this review:

Ciao Tim and Ronda
Thank you very much for your beautiful words, I am very happy you had a great time here in Italy and we were able to meet your expectations,
I am also happy that you loved our guides and drivers our suppliers have been selected through the years and we strive to provide the best service possible, I am so glad you liked our concierge service and that Alessia was a great help answering all your questions.
I look forward to helping you plan your future trip to Italy and welcoming you again.
Ciao
Fabio

Trip of a Lifetime · Italy - Apr 24 - May 4, 2022

Traveler: David E. - Local specialist: Andrijana Kovacevic

All of our transfers and meet up with drivers and guides went quite smoothly. Wine tour (Danny), walking tour(Joseph), and boat tour of Amalfi and Capri(Luigi?), All guides were very knowledgeable and entertaining. Each presented options to personalize our tours to our wants and needs and all were quite attentive. The seafood dinner after our tour of Naples was good, but could have been enhanced by better attention by wait staff and possibly a explanation of what we were going to... read more

All of our transfers and meet up with drivers and guides went quite smoothly. Wine tour (Danny), walking tour(Joseph), and boat tour of Amalfi and Capri(Luigi?), All guides were very knowledgeable and entertaining. Each presented options to personalize our tours to our wants and needs and all were quite attentive. The seafood dinner after our tour of Naples was good, but could have been enhanced by better attention by wait staff and possibly a explanation of what we were going to experience that evening. Accommodations were not your typical lodging, but after recognizing the individual personality and unique location, we began to understand why they were chosen.
Overall, very pleased with the attention to detail by planning staff to accommodate our schedule and insure that all locations and providers were prepared for our out of the ordinary needs in advance.

Hotel Reviews

Casa Howard Firenze

Florence

Overall Rating
Hotel Review

Very unique with lots of personality. Staff was very attentive and more than willing to do whatever was necessary to make out stay enjoyable. The Oriental Room was comfortable and the open window let the sounds from the street below lull you to sleep.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

location was close to lots of attractions but off the beaten path with a good selection of shops and restaurants nearby.

Hotel Athena

Siena

Overall Rating
Cleanliness & Comfort

Staff

Authenticity & Character

Location

Caruso Place Hotel

Naples

Overall Rating
Cleanliness & Comfort

Staff

Authenticity & Character

Location

Villa Rosa

Positano

Overall Rating
Hotel Review

Amazing breakfast. Staff was great.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Reviews

Private Capri Island & Grottos Boat Tour

Italy

Overall Rating
Activity Review

Even after getting off to a bad start being late because of preflight covid testing, our captain never missed a beat and gave us a tour to be remembered. Making sure to show us all the typical sights, he even made sure to give a back story and lots of details to bring details to life in the things we saw.

Guides, drivers and staff

wish we could give more than 5 stars
Quality of Experience

Private Val D’ Orcia Wine Tasting

Italy

Overall Rating
Activity Review

Danny was an excellent guide. We truly enjoyed this experience.

Food

Transport

Guides, drivers and staff

Quality of Experience

Afternoon Naples Tour & Seafood Dinner

Naples

Overall Rating
Food

We didnt know what to expect and after wait staff got busy with other tables we didnt know what was next?, if we were done? Maybe they could have given us a breif explaination of what we were going to experience.
Transport

Guides, drivers and staff

Quality of Experience

Private Amalfi Coast Driving Tour

Sorrento

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Amazing Trip to Venice, Florence, Cinque Terre and Milan · Italy - Apr 19 - Apr 28, 2022

Traveler: Martha M. - Local specialist: Monica Pellizzari

We were extremely pleased with the overall experience we had with KimKim. Our local specialist, Monica took our ideas and provided us an itinerary that was specific to us. She offered excellent ideas and options and promptly answered any questions we had.
Alessia, our overall coordinator was excellent. From the first time we met her we felt a connection with her. She was warm, welcoming, so very knowledgeable and a joy to be with. Her command of the English language was comforting and... read more

We were extremely pleased with the overall experience we had with KimKim. Our local specialist, Monica took our ideas and provided us an itinerary that was specific to us. She offered excellent ideas and options and promptly answered any questions we had.
Alessia, our overall coordinator was excellent. From the first time we met her we felt a connection with her. She was warm, welcoming, so very knowledgeable and a joy to be with. Her command of the English language was comforting and just made everything easy. Alessia was precise in her coordination of our activities. She arranged every appointment with guides, drivers, etc. so that everything ran smoothly. She provided an updated itinerary every night for the next day.
In Venice, in addition to Alessia, Sylvia provided a guided tour to St Mark’s Cathedral and Doge’s Palace. She was knowledgeable, informative and cordial. We especially enjoyed the uniqueness of Venice. For the next several days, Simone was our driver. He was friendly, helpful and his good English was appreciated. Simona, our city guide in Florence did an excellent job of informing us of the depth of history, culture and arts in Florence. We were especially amazed that the church of Santa Croce was the burial place of so many famous Italians and there is a statute in there that may have inspired the Statue of Liberty in New York harbor. Our day in the Tuscan countryside was my favorite. The stop in Sienna was fun and the wine tasting and lunch at Casa Emma in San Donato was a fitting celebration for 50 years of marriage. Our guide in Pisa, Vincenzo, was also knowledgeable and friendly. We were surprised at actually how much the leaning tower is actually leaning and what has been done to stabilize it. Our last few days were spent in the amazing Cinque Terre. Chiara was our guide of the five lands. Again, she was pleasant, knowledgeable and seemed to enjoy the day with us. We were disappointed that because of the weather we couldn’t enjoy the lands from the boat, but Chiara adjusted the schedule so that we still had a fun day. Two other drivers took us to Milan and then to the airport. They were both prompt and did an excellent job of delivering us to our designated places. Of everything, the planning and attention to detail was evident to us and very much appreciated.

Hotel Review

Santa Croce Boutique Hotel

Venice

Overall Rating
Hotel Review

The friendliness and helpfulness of the staff at Santa Croce Boutiques Hotel was above and beyond our expectations. The room was clean and convenient to surrounding areas.

Cleanliness & Comfort

Staff

The friendliness of the staff and their desire to meet our every need.
Authenticity & Character

Location

Activity Review

Full-Day Private Excursion to Siena & Chianti Wine Region

Florence

Overall Rating
Activity Review

We enjoyed seeing the countryside. The lunch and wine tasting in the beautiful surroundings was a memory we won’t forget.

Food

Transport

Guides, drivers and staff

Quality of Experience

Monica Pellizzari profile photo
Monica Pellizzari, local specialist, responded to this review:

Ciao Martha,

thank you for your wonderful review.
I am so happy that we've been able to make you feel "at home", always surrounded by not only professional but also passionate people. This is the "extra" that we always try to add to our tailor-made trips. It was a pleasure planning together your trip Martha, and I am delighted you'll have beautiful memories of Italy. Thank you very much for sharing your feedback. It's telling us that we're going in the right direction.

I wish you all the best and I'm looking forward to welcoming you again.
Ciao!
Monica

Service that's miles above! · Italy - Apr 5 - Apr 18, 2022

Traveler: Cicely H. - Local specialist: Jessica Proietti

From the moment we filled out KimKim’s questionnaire to the moment we stepped off the plane to return home, every detail of our 14-day vacation to Italy was outstanding! Our local specialist, Jessica, did a fantastic job of organizing and selecting exactly what my husband and I needed to have an exceptional trip from start to finish. Our vacation included many of the more familiar "touristy" stops - Florence, Pisa, Naples, the Amalfi Coast, Palermo, Rome - as well as a singular off-the-beaten... read more

From the moment we filled out KimKim’s questionnaire to the moment we stepped off the plane to return home, every detail of our 14-day vacation to Italy was outstanding! Our local specialist, Jessica, did a fantastic job of organizing and selecting exactly what my husband and I needed to have an exceptional trip from start to finish. Our vacation included many of the more familiar "touristy" stops - Florence, Pisa, Naples, the Amalfi Coast, Palermo, Rome - as well as a singular off-the-beaten path excursion to my family's small ancestral village in the heart of Sicily!

We were a bit nervous about the fact that we didn’t speak Italian, but Jessica made everything so seamless and organized that it never posed a problem for us. She even gave us her contact number to be available to us 24/7 in case we had any questions or issues along the way. She always answered our questions immediately and was able to resolve any miscues on the spot!

Each of the guides Jessica selected for us was knowledgeable and personable, we especially enjoyed the walking tour of Palermo with Marilù, the tour of Pompeii with Ella, the boat trip to Capri with Francesca and Nello, and the wonderful tour of the Vatican (the day before Easter!) with Laura. Also, a special shoutout to ALL our drivers (too many to name) who were all so professional, always on time, and each one so willing to share their own expertise of the area and Italian culture.

We also thoroughly enjoyed the unique hotels and B&Bs that Jessica chose for us: the Hotel Conca Park in Sorrento with the breathtaking view of Vesuvius and Donna Camilla Savelli (a former 17-century monastery) in Rome were personal favorites with their local charm, fantastic locations and wonderful breakfasts!

On a side note, we travelled to Italy in April, which can normally be a rainy time of year, but we were fortunate that it only rained the first day and after that the weather was beautiful. Temps felt perfect in the 60-70s (Fahrenheit) most days, so we highly recommend this as a travel time over the summer months if possible. We hope to come back to Italy very soon to visit new places and return to some of our favorites, especially Sorrento (dinner at la Lanterna is a must!) and spend more time exploring the streets and museums of Florence and Rome.

Jessica definitely went above and beyond with her expert knowledge and detailed planning to make this a memorable once-in-a-lifetime experience. We sincerely appreciated how she was able to personalize the vacation to our specific needs every step of the way.

Grazie mille!

Hotel Review

VOI Donna Camilla Savelli

Rome

Overall Rating
Hotel Review

Loved the unique charm and luxury of this former monastery! Service was outstanding, and all the staff we encountered were very welcoming. The only drawback for us was the temperature of the room. We were there in April, which is a fairly cool time of year in Rome, but the room still felt a bit too warm for comfort. We're from Texas btw, so we're definitely accustomed to heat! We were told by the management that the hotel doesn't turn on the a/c until summer, so we slept with the window open to try to get it cooler. The staff graciously brought us an oscillating fan that helped tremendously! We enjoyed the hotel's beautiful garden courtyard for drinks, and the hotel is just steps away from a hotspot of streets in Rome with numerous places to eat!

Location

Close to multiple places to eat
Cleanliness & Comfort

Room was very clean
Staff

They were very accommodating and worked hard to see to our comfort!
Authenticity & Character

This hotel as an historical location is unique.
Activity Review

Guided Tour of Palermo

Palermo

Overall Rating
Activity Review

My husband and I enjoyed a walking tour of Palermo with our guide, Marilù. Her knowledge of the city and history of Palermo and Sicily was extensive. We learned so much! She kept a perfect pace for us, keeping in mind my husband's mobility issues throughout. She even took us to visit one of the food markets in the city where were able to stop and sample some delicious local favorites for lunch!

Guides, drivers and staff

Marilù's expertise of the area, and all things Sicilian, was so impressive!
Quality of Experience

Jessica Proietti profile photo
Jessica Proietti, local specialist, responded to this review:

Dear Cicely, thank you very much for your kind words!

It was a pleasure and I'm glad to know you enjoyed your trip, especially in Sicily where you discovered your roots. We will be waiting for you in Italy to share other beautiful corners of our beloved country.

Arrivederci! :)

12 Days in Italy (Venice, Florence, Rome) · Italy - Apr 17 - Apr 28, 2022

Traveler: Alec R. - Local specialist: Andrea Gambino

Wow! Where to begin. I just got back from a 12-day trip to Italy with two other friends that was planned through kimkim. I discovered the site while looking at premade itineraries and decided to go ahead and plan a customized itinerary with a local specialist. I was then set up with Andrea, our local specialist through kimkim. He created the most perfect trip I could have ever asked for. Every request we had was answered, he went through extra effort to change things along the way so that we... read more

Wow! Where to begin. I just got back from a 12-day trip to Italy with two other friends that was planned through kimkim. I discovered the site while looking at premade itineraries and decided to go ahead and plan a customized itinerary with a local specialist. I was then set up with Andrea, our local specialist through kimkim. He created the most perfect trip I could have ever asked for. Every request we had was answered, he went through extra effort to change things along the way so that we had the perfect itinerary ready to go. He was able to customize different types of tours (Small group vs private group), different classes of train travel, and various transportation options. Each thing he planned for us went so smoothly. Traveling internationally can be intimidating at times when trying to plan certain aspects; but with kimkim and Andrea, it was seamless. Not only was he incredibly responsive during the planning of the trip, but once we arrived, Andrea was always there to answer my questions and concerns through texting and calling. Anything that arose, such as wanting to book extra tours or booking covid tests to get back to America or confirming tour guides' names, Andrea was there to help in an incredibly timely manner. Some of our highlights were all of our guided tours of museums such as the Accademia Gallery, Uffizi Gallery, Vatican city, and our private wine tour through Tuscany. Each of our tour guides was incredibly kind and educated in their respective field of expertise. Our wine tour guide Fillipo was a Sommelier, our Rome city stroll guide Ferdinando was a Ph.D. in Archeology, and all of our art guides were masters or Ph.D.s in Art history. Each one was superb. I often saw many other tourists in large groups of 15+ with microphones and earpieces and they were booked at the same price as some of our tours. Without a doubt, our tours were more personal and better. I could go on for many more paragraphs about how great of a trip this was, how easy it was to book and create my perfect itinerary, and how helpful my local specialist Andrea was, but I will save your eyes! I was unfamiliar with kimkim before this trip, but because of their and Andreas' incredible work and help, I will be booking all my future trips with the company. Do not hesitate to book with them; you will be missing out if you don't!

Activity Review

Winery and Tuscany day including San Gimignano and Chianti wine

Italy

Overall Rating
Activity Review

What an amazing day we had in Tuscany. Our day began with meeting our guide Filippo. We booked it as a small group trip (up to 8 people) but lucked out by being just the three of us and Filippo. He took us first to San Gimignano to have a short time to explore this incredible piece of history. Next, we traveled to two vineyards and were given amazing tours at each. The tasting, the private four-course lunch, and the tours were incredible. Not only were the guides at each vineyard kind and informed, but Fillipo always had more to add to make our experience better. He is a sommelier, training for his level 3 exam, and it showed. He knew so much about tasting and making wine and was able to impart great knowledge to each of us. It was an incredible day and I would highly recommend it.

Food

Transport

Guides, drivers and staff

Quality of Experience

Andrea Gambino profile photo
Andrea Gambino, local specialist, responded to this review:

Hi Alec, it was a pleasure having you as traveler and thank you very much for your kind words.
We took special care in choosing guides, drivers and in designing trips that are well balanced and fully enjoyable. I am very glad you had good time and looking forward to assisting you with your next trip.

Jake

Alessandro was amazing!! We had the most wond... · Italy - Apr 2 - Apr 11, 2022

Traveler: Jake T. - Local specialist: Alessandro Bellaguardia

Alessandro was amazing!! We had the most wonderful time. Everything was so well planned and we loved every minute of it. We will definitely be back!! Thank you for the most amazing honeymoon!! read more

Alessandro was amazing!! We had the most wonderful time. Everything was so well planned and we loved every minute of it. We will definitely be back!! Thank you for the most amazing honeymoon!!

Hotel Review

Albergo Terminus

Overall Rating
Hotel Review

Loved this hotel! We had the most amazing view and the food was spectacular. The staff was so friendly and kind. You have to stay here if you are staying in Como.

Tips for future travelers

Possibly my parents. We would love to come back with them!

Location

The view from our room was amazing!
Cleanliness & Comfort

Staff

Authenticity & Character

The paintings and the dining areas.
Activity Review

TOSCANA: FIRENZE 3-HOUR WALKING TOUR WITH PRIVATE GUIDE

Florence

Overall Rating
Activity Review

We loved Ana, she was such a genuine and caring person. It felt like we were seeing the city with a friend. We had the best time and was one of our favorite parts about the trip!

Transport

Guides, drivers and staff

Quality of Experience

Alessandro Bellaguardia profile photo
Alessandro Bellaguardia, local specialist, responded to this review:

Dear Jake and Shannon,
thank you very much for this review!
It was a great pleasure to work with you!

Thank you so much for choosing Italy for your honeymoon trip!

My best regards

Alessandro

Jessica made our experience the most memorabl... · Italy - Apr 5 - Apr 11, 2022

Traveler: Michael D. - Local specialist: Jessica Proietti

Jessica made our experience the most memorable one yet! We wanted to go to Italy for our Honeymoon and it was difficult finding a tour that suited our timing, until we found KimKim. Jessica helped customize our trip to our specific needs and she was always very easy to talk to. She made us feel reassured and was very solid with communication! She went above and beyond by contacting us through WhatsApp for whatever we needed. We will be using Kimkim in the future and if we can have Jessica... read more

Jessica made our experience the most memorable one yet! We wanted to go to Italy for our Honeymoon and it was difficult finding a tour that suited our timing, until we found KimKim. Jessica helped customize our trip to our specific needs and she was always very easy to talk to. She made us feel reassured and was very solid with communication! She went above and beyond by contacting us through WhatsApp for whatever we needed. We will be using Kimkim in the future and if we can have Jessica again that would be amazing! Thank you Jessica for making our trip to Italy unforgettable <3

Hotel Review

Hotel Sanpi

Milano

Overall Rating
Hotel Review

We love the hotel for it's Boutique look and vintage vibes. The room was very nice, comfortable and does a great job transporting you into the setting. I will say some minor inconvenience will be the light switches which are very unconventional, the switch for the bathroom is outside of the room lol you can't control the AC either. The breakfast is amazing, buffet style, gym is cool and everyone is very nice. I would stay there again.

Tips for future travelers

If you don't like sparkling water, bring water with you, they charge for every bottle they give

Location

Cleanliness & Comfort

The hotel felt like a vintage 5 Star
Staff

Authenticity & Character

Activity Review

Evening Aperitivo - Navigli Street Food Tour

Milan

Overall Rating
Activity Review

Francesca was our Tour guide and she was very chill, relaxed and made the food tour very fun! She is very relatable good at what she does. We were with another couple on the tour who were the same age as us.

Food

Transport

Guides, drivers and staff

Quality of Experience

Jessica Proietti profile photo
Jessica Proietti, local specialist, responded to this review:

Thank you very much Michael!! It was a pleasure to design your trip for your Honeymoon! I will wait for you for your next trip!!

Ciao :)

Wonderful "first" International Trip to Sicily · Italy - Mar 20 - Apr 2, 2022

Traveler: Karen R. - Local specialist: Andrea Gambino

This was my first international trip and it couldn't have been more memorable! Our travel director, Andrea Gambino was wonderful! He was available for 3 zoom calls prior to departure. He was so easy to contact when we were in Sicily traveling from one city to the next. He chose delightful hotels and everything was paid up front and so there were no hidden fees upon check-out. The drivers, Marco and Antonio, were great. I felt like we got to know them and their families and asked them to... read more

This was my first international trip and it couldn't have been more memorable! Our travel director, Andrea Gambino was wonderful! He was available for 3 zoom calls prior to departure. He was so easy to contact when we were in Sicily traveling from one city to the next. He chose delightful hotels and everything was paid up front and so there were no hidden fees upon check-out. The drivers, Marco and Antonio, were great. I felt like we got to know them and their families and asked them to join us for a meal if possible. They were dressed so professionally and even had bottled water, umbrellas, and sweets for us in the car. They were very knowledgeable and conversed freely with us about the places we were visiting. The hotels Andrea picked were perfect. I especially liked the hotel in Taormina - Hotel Casa Adele; and the Baglio San Nicola farm hotel near Agrigento. Both were family owned and were so unique and friendly. We got to know the families that owned these hotels and therefore got to know more about the Sicilian people. the tour guides were Alessandro Rustico, Lilly Galetta and Maria. Alessandro and Maria had doctorates in Archeology. All three were wonderful tour guides - I feel like I could stay for several hours more with them to learn many interesting facts about Sicily. They were so friendly and passionate about what they were teaching us. Andrea gave us restaurant suggestions and the ones we chose on his list were close to our hotels and had delicious, authentic Sicilian dishes that were not "tourist traps". I could go on and on about how "perfect" this trip was as arranged by Andrea and kimkim. I would choose this travel agency and Andrea for every trip I take in the future if possible.

Hotel Review

Hotel Casa Adele

Taormina

Overall Rating
Hotel Review

This was a wonderful - family owned hotel- in Taormina. I will always come back to stay here when I am in Taormina. The owner was so friendly and gave us personal service at all times. He recommended restaurants and answered all questions. The rooms were very clean and beautiful. This was an amazing hotel - perfect location for sight seeing around Taormina.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Andrea Gambino profile photo
Andrea Gambino, local specialist, responded to this review:

Thank you very much for your wonderful words! We do our best so that a trip can be a unique experience, that you will enjoy again and again with the good memories you take back home.

Clueless Travelers had the trip of a lifetime! · Italy - Apr 3 - Apr 10, 2022

Traveler: Rob F. - Local specialist: Andrea Gambino

When we decided to visit Italy we knew we would need help and guidance. We have never traveled to Europe and we were visiting our daughter studying abroad in Rome. We really just stumbled upon KimKim. However Andrea, who runs KimKim for Italy, was excellent. He was responsive, experienced, and helped us plan everything. We relied heavily on his experience and expertise. By doing this, we were rewarded immensely.
Andrea got to know us and once he knew we were “clueless”, he put together the... read more

When we decided to visit Italy we knew we would need help and guidance. We have never traveled to Europe and we were visiting our daughter studying abroad in Rome. We really just stumbled upon KimKim. However Andrea, who runs KimKim for Italy, was excellent. He was responsive, experienced, and helped us plan everything. We relied heavily on his experience and expertise. By doing this, we were rewarded immensely.
Andrea got to know us and once he knew we were “clueless”, he put together the most detailed trip and took care of everything!
Everyday was planned out from hotels, to drivers, to guides, restaurants, plus travel tips basically everything we never thought of. Andrea took care of everything.
Each day besides arrival day had basically a half day plan or guide. We went from Rome to Naples to Florence and back to Rome. All within 8 days. Everything was planned out - hotels, drivers, trains, taxis etc. The transfer between cities was flawless. Andrea’s drivers were always on time and provided first class service! They were extraordinary. The hotels were each one - everything we wanted. All different and memorable. The staff at each hotel was very attentive and the breakfast at each was excellent.

However for us the best experience we had was with the guides! We really didn’t understand what that experience would be like. My wife and I always like the educational aspect and these guides were fantastic. We had the same guide in Rome for two tours - she was so sweet and knowledgeable. We liked her very much. Our guide in Naples was just as charming and knowledgeable. She really made a difference in us getting to know Naples and the people of that city. Again she was excellent. Then we went to Pompeii and that was a highlight of our trip - we were transported into a Roman village. We did not expect Pompeii to have the effect it did on us. Our tour guide brought that Roman village alive. She was amazing. In Florence it was the same experience. Our guide showed up early and she gave us a wonderful tour of Florence and the David statue. She was special in that she gave us so much history around the city Florence. We really didn’t know that much about Florence so it was very memorable.

So what more can I say. The execution of Andrea’s plan was flawless. The people were extraordinary. The trip was amazing and it’s something we will cherish for the rest of our lives.
Thank you Andrea and thank you KimKim!

Hotel Reviews

Hotel Alexandra

Rome

Overall Rating
Hotel Review

Perfect location! Very attentive staff! The accommodations were very European.

Location

Perfect Location
Cleanliness & Comfort

Staff

Very attentive
Authenticity & Character

Very European

Hotel Piazza Bellini & Apartments

Naples

Overall Rating
Hotel Review

Very modern hotel! We liked the setup and the atmosphere. Excellent breakfast

Location

Good location we had everything we need within walking distance
Cleanliness & Comfort

Very clean and liked the vibe
Staff

Good staff very attentive
Authenticity & Character

Style and service

Hotel Il Guelfo Bianco

Florence

Overall Rating
Hotel Review

Great hotel! The hotel really expressed the city of Florence. Excellent service staff! Very attentive and helpful.

Location

Perfect location
Cleanliness & Comfort

Beautiful rooms
Staff

Excellent staff very attentive
Authenticity & Character

Hotel expressed the city of Florence
Activity Reviews

Vatican Museums, Sistine Chapel and St. Peter Basilica - private guide

Rome

Overall Rating
Activity Review

Our guide was excellent. She was so very knowledgeable and friendly. They was an almost immediate connection. She brought the history surrounding the Vatican alive. She was patient and allowed us to move at our own pace. Wonderful experience and you could tell she was a wonderful person!

Transport

Guides, drivers and staff

Excellent guide very friendly and a lovely oerson
Quality of Experience

The knowledge shared

Naples guided walk

Italy

Overall Rating
Activity Review

Our guide was excellent. She was very friendly and was so proud of Naples. She lived in Naples her entire life. She showed us places and Naples life that I believe kk one on their own could experience. She really brought Naples to life for us. What an excellent guide.

Transport

Guides, drivers and staff

Quality of Experience

Wine tasting in Tuscany countryside (1 winery)

Italy

Overall Rating
Activity Review

Great experience, wonderful service, beautiful environment. It was a fantastic day. The wine was excellent and I look forward to drinking the bottles I purchased very soon.

Transport

Guides, drivers and staff

Quality of Experience

Naples guided walk

Italy

Overall Rating
Activity Review

Our guide was excellent. She was very friendly and was so proud of Naples. She lived in Naples her entire life. She showed us places and Naples life that I believe kk one on their own could experience. She really brought Naples to life for us. What an excellent guide.

Transport

Guides, drivers and staff

Quality of Experience

Excellent tour a side of Naples rarely seen

Pompeii ruin visit with a private guide

Italy

Overall Rating
Activity Review

Our guide brought the Roman village of 0 Pompeii alive! She was excellent and this was an experience to remember.

Transport

Guides, drivers and staff

Quality of Experience

Brought Pompeii alive!

Florence private guided walk including Accademia Gallery

Florence

Overall Rating
Activity Review

Our guide was friendly and very knowledgeable! We learned so much about the history of Florence. The guided tour and the history was very memorable. We thoroughly enjoyed ourselves.

Transport

Guides, drivers and staff

Quality of Experience

Colosseum and Roman Forum - Private guide

Rome

Overall Rating
Activity Review

We were blessed to have this tour guide twice! Another excellent experience. She knows EVERYTHING about the Colosseum and Roman Forum. We learned so much and she again was very patient and friendly. We really did enjoy her company.

Transport

Guides, drivers and staff

Quality of Experience

Wonderful tour guide
Andrea Gambino profile photo
Andrea Gambino, local specialist, responded to this review:

Rob you cannot even imagine how happy I was readying your review. I do appreciate all the kind words and the feedback you shared. This is job and passion for me. I am a traveler as well and I know how much each traveler dream about his trip and that a trip can be a life time memory.
Any time you want, I will be happy to welcome you again in my beautiful country.

Take this trip before you see the more famous parts of Italy. · Italy - Mar 23 - Apr 1, 2022

Traveler: Joan W. - Local specialist: Andrea Gambino

Our guides in Matera, Alberobello and Lecce were excellent. Enthusiastic and well informed about the history and other more mundane things we showed interest in.
We loved Matera, Bari, Alberobello and Lecce and we were very happy with our hotels. The stay at the masseria was particularly notable for the wonderful food.

Andrea did a great job helping us plan this trip. He had to endure our frequent changes and our last minute decision to take the tour despite Covid warnings. We managed... read more

Our guides in Matera, Alberobello and Lecce were excellent. Enthusiastic and well informed about the history and other more mundane things we showed interest in.
We loved Matera, Bari, Alberobello and Lecce and we were very happy with our hotels. The stay at the masseria was particularly notable for the wonderful food.

Andrea did a great job helping us plan this trip. He had to endure our frequent changes and our last minute decision to take the tour despite Covid warnings. We managed to get through from Sicily and Puglia without getting sick. It was a most memorable experience.

Hotel Reviews

Boutique Hotel Palazzo Calo'

Bari

Overall Rating
Hotel Review

Wonderful location, wish there had been a typical breakfast but breakfast room not open. They left breakfast items in the room (kitchenette) Be aware that our bed was in loft accessed by a flight of stairs- could be an issue for some. No English tv station

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Ai Terrazzini

Matera

Overall Rating
Hotel Review

The site of this hotel was perfect. The view from the windows and the terrace outside our room added to the magic of this amazing town.

Location

The views.
Cleanliness & Comfort

Staff

Friendly, helpful service.
Authenticity & Character

The rooms set in the old caves.
Activity Reviews

Matera Guided Walk

Italy

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Matera Guided Walk

Italy

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Matera Guided Walk

Italy

Overall Rating
Activity Review

A very knowledgeable guide who made occasional stops to talk to us as our older group wound our way up the hills. He also pointed out trips in the town that we should do on our own.

Transport

Guides, drivers and staff

Quality of Experience

The amazing history and the rehabilitation of the town.
Andrea Gambino profile photo
Andrea Gambino, local specialist, responded to this review:

Thank you very much Joan, very glad you enjoyed your trip and the Puglia experience.

Trip to Sicily - Spring 2022 · Italy - Mar 20 - Apr 2, 2022

Traveler: Sarah W. - Local specialist: Andrea Gambino

My mom and I had an amazing time in Sicily! Our trip planner, Andrea, was outstanding. We were definitely in good hands. He was there every step of the way in case we had any troubles or questions at all. Every one of his hotel, restaurant, etc. suggestions were superb. We would have had a lot less enjoyable trip without him.

Andrea arranged the most phenomenal guides on this trip. Lilly showed us around Catania, Taormina, and Ortigia. She's so knowledgeable and incredibly friendly. Also... read more

My mom and I had an amazing time in Sicily! Our trip planner, Andrea, was outstanding. We were definitely in good hands. He was there every step of the way in case we had any troubles or questions at all. Every one of his hotel, restaurant, etc. suggestions were superb. We would have had a lot less enjoyable trip without him.

Andrea arranged the most phenomenal guides on this trip. Lilly showed us around Catania, Taormina, and Ortigia. She's so knowledgeable and incredibly friendly. Also Alessandro was our guide in Siracusa, Noto, and Ragusa. He knows his history! It was like having a college professor taking you around Sicily. We learned so much from him. Lorenzo led us through The Valley of the Temples. His presentation was so inspiring. Maria did a great job as well in Selinunte. She's got so much knowledge as well. I was honestly so impressed by how knowledgeable all of our guides were as well as how incredibly kind and hospitable. I would highly recommend them to anyone who wishes to learn more about the culture and history of Sicily.

Overall this was an outstanding trip that we will never forget.

Hotel Review

Hotel Casa Adele

Taormina

Overall Rating
Hotel Review

This was a wonderful - family owned hotel- in Taormina. I will always come back to stay here when I am in Taormina. The owner was so friendly and gave us personal service at all times. He recommended restaurants and answered all questions. The rooms were very clean and beautiful. This was an amazing hotel - perfect location for sight seeing around Taormina.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Andrea Gambino profile photo
Andrea Gambino, local specialist, responded to this review:

Thank you very much Sarah for your comment and review. I do love my job and I do try the experiences I offer: reading your words it was like enjoying them for a second time.

It is very important to me that our travelers appreciate the passion and the care we all put in creating special Italian travel experiences.

A wonderful experience in Puglia · Italy - Mar 23 - Apr 1, 2022

Traveler: Nancy J. - Local specialist: Andrea Gambino

Andrea was wonderful and patient to work with during these turbulent times. Always responsive and flexible regarding our requests and changes. Our drivers were great except for the one from Ostuni to Lecce who needs to have a hands free visable phone so not to take his eyes off the road. In comparison to our OAT trip in Sicily prior to Puglia the Puglia guides were very knowledgable, but seemed less “into it”/passionate. Overall we were very happy with the trip and really enjoyed Puglia. ... read more

Andrea was wonderful and patient to work with during these turbulent times. Always responsive and flexible regarding our requests and changes. Our drivers were great except for the one from Ostuni to Lecce who needs to have a hands free visable phone so not to take his eyes off the road. In comparison to our OAT trip in Sicily prior to Puglia the Puglia guides were very knowledgable, but seemed less “into it”/passionate. Overall we were very happy with the trip and really enjoyed Puglia. No reservation about making recommendation for kim kim , Puglia,and especially Andrea.

Hotel Reviews

Boutique Hotel Palazzo Calo'

Bari

Overall Rating
Hotel Review

Wonderful location, wish there had been a typical breakfast but breakfast room not open. They left breakfast items in the room (kitchenette) Be aware that our bed was in loft accessed by a flight of stairs- could be an issue for some. No English tv station

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Ai Terrazzini

Matera

Overall Rating
Hotel Review

The site of this hotel was perfect. The view from the windows and the terrace outside our room added to the magic of this amazing town.

Location

The views.
Cleanliness & Comfort

Staff

Friendly, helpful service.
Authenticity & Character

The rooms set in the old caves.
Activity Reviews

Matera Guided Walk

Italy

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Matera Guided Walk

Italy

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Matera Guided Walk

Italy

Overall Rating
Activity Review

A very knowledgeable guide who made occasional stops to talk to us as our older group wound our way up the hills. He also pointed out trips in the town that we should do on our own.

Transport

Guides, drivers and staff

Quality of Experience

The amazing history and the rehabilitation of the town.
Andrea Gambino profile photo
Andrea Gambino, local specialist, responded to this review:

Thank you very much Nancy for the feedback and for you nice words. We will take it into great consideration in order to keep on improving our quality service.

Fatima

Dream trip to NA, Italy · Italy - Mar 18 - Mar 25, 2022

Traveler: Fatima A. - Local specialist: Jessica Proietti

We new the company through our search in the internet, and started planning with Jesseca

Our planning although took a long time and emails back and forth, Jessicca provided us with a very detailed plan that reflected what we wanted and more. Her suggestions were really what we wanted and we enjoyed all the activities with no exception.

From day one in all the activities, the services were as she said they would be, all the drivers were on time, professional and extremely nice and helpful.... read more

We new the company through our search in the internet, and started planning with Jesseca

Our planning although took a long time and emails back and forth, Jessicca provided us with a very detailed plan that reflected what we wanted and more. Her suggestions were really what we wanted and we enjoyed all the activities with no exception.

From day one in all the activities, the services were as she said they would be, all the drivers were on time, professional and extremely nice and helpful. Everything was planned to its every detail except for the meal time, because Italy closes at 2 for the lunch we faced some difficulty planning our lunch in time of the activity and I think this should be taken into consideration when planing the activities.

All the activities were amazing and they provided us with the best services and treatment. The people that we met became our friends from the drivers to the tour guides.

I felt safe with all the tour guides and drivers and they all provided us with information on the places and the history of it.

I did find the prices for the tours higher than the tour’s prices normally when I asked and compared with the local prices around in the country.

Many thanks to Kimkim the company that turn our dreams to reality.

Best wishes

Activity Review

Explore Pompeii Walking Tour

Italy

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Jessica Proietti profile photo
Jessica Proietti, local specialist, responded to this review:

Ciao Fatima!!

Thank you very much for your review!
We always try to provide the best value, we often do inspections and spend time in our destinations to carefully select the best suppliers ever, try on your own all services to ensure that the experience is great and to ensure your trip runs smoothly, providing on-the-ground support 24/7 as well.

We believe our prices are fair based on this, we feel extremely lucky to have been able to serve you on your trip to Italy and I'm glad to know we turned your dreams into reality!

Ciao from sunny Italy :)

Italy Dream Trip · Italy - Mar 19 - Mar 25, 2022

Traveler: Rebecca B. - Local specialist: Andrea Gambino

Simply amazing! Our trip was everything I wished And More. Since I started designing the trip with Andrea he got a quick idea of what I was looking for and given that there were so many possibilities he helped me narrow down ideas and design an amazing experience specially that would cater to our seven and thirteen year old kids.
Even before departing Andrea took care of us and made sure we were set to enter Italy. Once we arrived at the airport in Rome, Mateo received us and took us to our... read more

Simply amazing! Our trip was everything I wished And More. Since I started designing the trip with Andrea he got a quick idea of what I was looking for and given that there were so many possibilities he helped me narrow down ideas and design an amazing experience specially that would cater to our seven and thirteen year old kids.
Even before departing Andrea took care of us and made sure we were set to enter Italy. Once we arrived at the airport in Rome, Mateo received us and took us to our hotel everything went on smoothly and every guide we encountered was incredible. Kiara in Rome was the best Roman guide we could have ever asked for! Then our amazing cooking class in Tuscany was my dream come true. The cooking experience in such an amazing place was a life-changing experience for me and my children.
Lucia in Florence and Enrico y Venice we also great. We enjoyed every detail they had with us specially the scavenger hunt in Venice which was a very different way of learning and touring the city. The hotels we were booked in we’re extremely good and complied with everything I requested I would definitely stay in those places again and recommend them. I wish Andrea could be our travel designer for all our trips!!
Looking forward to our return to Italy❤️❤️

Hotel Review

Lh Royal Suites

Rome

Overall Rating
Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Review

Rome Private Golf Cart tour

Rome

Overall Rating
Activity Review

Chiara was amazing and pleasing! Amazing guide

Transport

Guides, drivers and staff

Quality of Experience

Andrea Gambino profile photo
Andrea Gambino, local specialist, responded to this review:

Hi Rebecca,
thank you very much! Travelling is my passion and sharing my local knowledge with you it is what I love! So glad you enjoyed the trip I created and the unique experiences I selected.
It was a great pleasure working with you.

Andrea

No detail too small and really goes the extra mile · Italy - Mar 18 - Mar 23, 2022

Traveler: ANGELA W. - Local specialist: Andrea Gambino

Andrea was a pleasure to deal with , no detail was left out and the clients wishes were all taken into account each step of the way.
I would not hesitate to recommend anyone to deal with Andrea no request is too small and he really goes the extra mile for your clients.
I look forward to working with Andrea again in the near future

Andrea Gambino profile photo
Andrea Gambino, local specialist, responded to this review:

Hi Angie,
thank you very much for your nice words. As traveler myself, I do know how important is to look after details and travel plans.

Looking forward to working with you soon.
Andrea

Italy 2022 - So many great experiences. Thanks, Alessandro! · Italy - Feb 26 - Mar 8, 2022

Traveler: Melissa S. - Local specialist: Alessandro Bellaguardia

We figured this might be a once in a lifetime trip so we included as much we could in our 10 day itinerary. Our itinerary included the Amalfi Coast (including Pompeii), Florence, Cinque Terre, Rome, and Venice. These were all great places to visit and we would we would not change a thing with the benefit of hindsight.

The COVID pandemic and Italian rail strikes complicated an ambitious trip that would have been challenging even under ideal conditions, but our local travel contract... read more

We figured this might be a once in a lifetime trip so we included as much we could in our 10 day itinerary. Our itinerary included the Amalfi Coast (including Pompeii), Florence, Cinque Terre, Rome, and Venice. These were all great places to visit and we would we would not change a thing with the benefit of hindsight.

The COVID pandemic and Italian rail strikes complicated an ambitious trip that would have been challenging even under ideal conditions, but our local travel contract (Alessandro) expertly handled all of the planning details and dealt with unexpected issues that came up during the trip (such as 3 cancelled trains due to rail strikes). He called or texted us a number of times during the trip to ensure that things were going well and was very responsive to any inquires that we had. It was very comforting for us to know that he was a just call/text away.

The end result is that this was a fantastic trip with many experiences that will last a lifetime. We deeply appreciate the work that Alessandro and his team put into making this such a memorable vacation for us. He was extremely patient and responsive during the planning stage, but perhaps more importantly, was on really on top of things and readily accessible during the trip . I can't say enough about Alessandro and his attention to detail.

This was our first experience with KimKim and we were originally a little nervous about using them for planning and booking our vacation but now that it is over and was a huge success (probably our best vacation ever) we would not hesitate to use KimKim again.

Alessandro Bellaguardia profile photo
Alessandro Bellaguardia, local specialist, responded to this review:

Dear Ronald,
thank you very much for taking the time to write this review!

I truly appreciated your words, and I am glad to know you enjoyed your Italy trip!
It was an honor working for you!
Please, bring my regards to your family!

A big hug from Italy!

Alessandro

Memorable anniversary trip to Italy · Italy - Mar 1 - Mar 9, 2022

Traveler: Sheila E. - Local specialist: Andrijana Kovacevic

Andrijana made this trip as memorable as possible with careful planning. She was very responsive each time from the beginning of our contact to the end of the trip. The transfers were so easy; the hotels in great locations, the recommendations for dining were exceptional.
Andrijana is the best, and Mariana stepped when needed.
Nice group of people and highly recommended.

Andrea

Custom trip to Sicily by Andrea · Italy - Feb 27 - Mar 8, 2022

Traveler: Andrea B. - Local specialist: Andrea Gambino

Andrea put together a great personalized trip for us to Sicily. We strongly recommend his services. We were very happy with the locations and activities he picked for us and the time he allotted for each location. His advice and suggestions were exactly what we needed and he was always available and very responsive to any challenges or questions along the way. The local guides he selected were fantastic and the accommodations were outstanding. He jumped in quickly to solve COVID... read more

Andrea put together a great personalized trip for us to Sicily. We strongly recommend his services. We were very happy with the locations and activities he picked for us and the time he allotted for each location. His advice and suggestions were exactly what we needed and he was always available and very responsive to any challenges or questions along the way. The local guides he selected were fantastic and the accommodations were outstanding. He jumped in quickly to solve COVID testing issues for us and was consistently looking for ways to aid our trip while we were in Sicily.

Hotel Reviews

Asmundo di Gisira

Catania

Overall Rating
Hotel Review

Wonderful welcoming staff. Glorious location. Room was amazing and breakfast fantastic.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Villa La Lumia B&B Suites & Apartments

Agrigento

Overall Rating
Hotel Review

Loved the location and views. We recommend taking in the family meal here. The room was fantastic and unique.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Reviews

Temple valley guided visit

Italy

Overall Rating
Activity Review

Lorenzo was wonderful. He is local and really did an amazing job of recreating an image of 460 BC Sicily. We strongly recommend him as a guide.

Guides, drivers and staff

Lorenzo is amazing.
Quality of Experience

Cooking Class

Italy

Overall Rating
Activity Review

Daniella provided a very special experience for us. She welcomed us to her Baglio (17th century fortified farm house) like family. We had a great time learning about and preparing and eating Sicilian food. WE STRONGLY recommend this experience.

Food

Guides, drivers and staff

Quality of Experience

Daniella really is fantastic. The whole experience was fantastic.
Andrea Gambino profile photo
Andrea Gambino, local specialist, responded to this review:

Thank you very much Andrea for your nice words. I am a traveler myself and I know how is important to have a trip well planned and exciting. I am so glad you enjoyed the trip I designed for you and you could experience the best Sicily has to offer.

Tiffany

Excellent trip. The planning was very smooth and the hotels were INCREDIBLE!!! · Italy - Feb 26 - Mar 6, 2022

Traveler: Tiffany K. - Local specialist: Monica Pellizzari

Excellent trip. The planning was very smooth and Monica thought of everything. My favourite part was the beautiful hotels and the easy transfers. I highly recommend using KimKim as they've got loal guides who can help with all the planning and then the transfers between cities if that's what you're doing.
Loved every minute! read more

Excellent trip. The planning was very smooth and Monica thought of everything. My favourite part was the beautiful hotels and the easy transfers. I highly recommend using KimKim as they've got loal guides who can help with all the planning and then the transfers between cities if that's what you're doing.
Loved every minute!

Hotel Review

Hotel Corona D'oro

Bologna

Overall Rating
Hotel Review

From the minute I stepped inside I felt like I was a movie star. The staff were incredibly helpful and catered to us the whole time. The room was incredibly lavish and huge and there was a free bar for Spritz's etc. I wanted to stay forever and live there. The breakfast was incredible with cold cuts from Bologna and parmesan cheese. I didn't even think I liked parmesan cheese until Bologna. The location is excellent and you're so close to all the action yet it was quiet in the rooms. The bathrooms were beautiful although the toilet was particularly high (my son even fell off one time). I honestly can't wait to go back and would leave 100 stars if I could!

Tips for future travelers

Definitely stay there if you can!!

Location

So close to all the action!
Cleanliness & Comfort

The bed could have been softer but it was all so beautiful that I didn't mind
Staff

Lovely check in and check out
Authenticity & Character

Beautiful room and the ceilings were incredible
Activity Review

Tour of Pisa

Florence

Overall Rating
Activity Review

Our tour guide was fantastic and knowledgeable and spoke perfect English. He made me fall in love with the region and what we saw. The tower of Pisa was quite incredible to see as well. I wanted to stay with the tour guide and have him show me all of Italy!

Transport

Loved our driver!! Loved having a private van.
Guides, drivers and staff

Absolutely excellent
Quality of Experience

Tour guide!!
Monica Pellizzari profile photo
Monica Pellizzari, local specialist, responded to this review:

Ciao Tiffany!!!
How nice reading your review! Thank you so much!!

I am really glad you had an amazing time here in Italy (this is always our purpose!!) with your wonderful family visiting Venice, Florence, Pisa, and Bologna.
I am also happy that our services met your expectations and that you enjoyed our driver services, hotel choices, and guided tours. Vincenzo in Pisa is an excellent tour guide very professional and knowledgeable.

It was a pleasure planning your trip Tiffany. Thank you... read more

Ciao Tiffany!!!
How nice reading your review! Thank you so much!!

I am really glad you had an amazing time here in Italy (this is always our purpose!!) with your wonderful family visiting Venice, Florence, Pisa, and Bologna.
I am also happy that our services met your expectations and that you enjoyed our driver services, hotel choices, and guided tours. Vincenzo in Pisa is an excellent tour guide very professional and knowledgeable.

It was a pleasure planning your trip Tiffany. Thank you again for traveling with us, and I am looking forward to welcoming you again to our beautiful country.
I wish you all the best!!
Ciao!
Monica

Linda

Italy - hiking the Dolomites and relaxing at Lake Garda · Italy - Sep 4 - Sep 12, 2021

Traveler: Linda C. - Local specialist: Sonia Vanzin

Our family of 5 adults had a terrific trip to Italy with the help of Kimkim and our travel planners Sonia and Barbara. Our trip was very customized to fit everyone's interests. The first part of our trip was hut-to-hut hiking in the Dolomites. We had assistance planning our hiking route, and Sonia arranged for all the lodging and transfer details. After the 4 days of hiking, we spend 4 days in Lake Garda area for wine tasting, cooking class, city tours, and relaxation. It was a perfect trip... read more

Our family of 5 adults had a terrific trip to Italy with the help of Kimkim and our travel planners Sonia and Barbara. Our trip was very customized to fit everyone's interests. The first part of our trip was hut-to-hut hiking in the Dolomites. We had assistance planning our hiking route, and Sonia arranged for all the lodging and transfer details. After the 4 days of hiking, we spend 4 days in Lake Garda area for wine tasting, cooking class, city tours, and relaxation. It was a perfect trip for our family - a mix of adventure and culture. We had a couple of small glitches and Sonia/Barbara were a phone call away with quick fixes. We are so impressed with Kimkim and plan to use their travel services again.

Hotel Review

Hotel de la Poste

Cortina d'Ampezzo

Overall Rating
Hotel Review

Excellent stay in the heart of Cortina. Lovely hotel, comfortable and clean rooms, and the restaurant is tops.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Sonia Vanzin profile photo
Sonia Vanzin, local specialist, responded to this review:

Ciao Sutton family! How nice reading your review! Grazie!
It was a pleasure planning your trip and I am glad you enjoyed your time in Italy.
Wish you all the best and I look forward to welcoming you again.
Sonia

Amazing first visit for my son to Venice, Bologna to visit relatives, Florence, Tuscany, and Rome · Italy - Dec 28 - Jan 8, 2022

Traveler: Dean C. - Local specialist: Fabio Fasone

We really enjoyed the pickup at the airport and delivery to our hotel in Venice at the start of our custom journey to Italy and the pickup and delivery from the hotel to the airport at the end in Rome. Kimkim even had drivers delivered us from hotel to the train station with tickets on time in the morning between all the cities we visited. The hotels were all first rate and either 4-5 star with exceptional free breakfast included. The first hotel Bauer II Palazzo in Venice the was perfectly... read more

We really enjoyed the pickup at the airport and delivery to our hotel in Venice at the start of our custom journey to Italy and the pickup and delivery from the hotel to the airport at the end in Rome. Kimkim even had drivers delivered us from hotel to the train station with tickets on time in the morning between all the cities we visited. The hotels were all first rate and either 4-5 star with exceptional free breakfast included. The first hotel Bauer II Palazzo in Venice the was perfectly located and only a few blocks from Saint Marks Square and made it easy to walk everywhere and for us to pick up the water bus system to visit different islands like Murano for glass blowing and Burano for lace making items. Alessia our Concierge in Venice was amazing. She made sure we saw the sites and had a great experience in Venice and made sure of all our other visits to Bologna, Florence and Rome all went with out any problems. Our tour guide Dennis for the Colosseum and Roman Forum in Rome was amazing. His fold out pictures of the Colosseum and Roman Forum before and after and clear explanations made it very interesting. When it is time for us to return to visit Italy with the rest of the family we will be sure to use Kimkim again.

Hotel Reviews

Bauer Il Palazzo

Venice

Overall Rating
Hotel Review

The breakfast was amazing. The location was perfect for walking to San Marco .

Location

Easy directions and walking distance to San Marco square
Cleanliness & Comfort

Warm towel over the heated radiator in the bathroom
Staff

Provided us with a power adapter to charge our iphones at no charge.
Authenticity & Character

Look and feel of old charm and heat in room was perfect for our stay after Christmas

Hotel Corona D'oro

Bologna

Overall Rating
Hotel Review

Location was in the heart of the city.

Tips for future travelers

Breakfast was

Location

perfect location for walking to see the sites in the city center.
Cleanliness & Comfort

Staff

very helpful with any questions and provided a map.
Authenticity & Character

small hotel with nice relaxing feel while in the lobby

Hotel Della Conciliazione

Rome

Overall Rating
Hotel Review

This hotel location at 163 Borgo Pio Street was close to a Farmacy to get our Covid test for return flight to the U.S. and a close walk for our tour of the Vatican Museum, Saint Peters Square and Saint Peters Basilica. Also the two restaurants we ate at on this street were all excellent.

Tips for future travelers

Breakfast was good and the hotel provided us with a bag lunch for our early trip to the airport. However, we had to pitch our drink they provided when we went through security at the airport.

Location

Close to Vatican for our tour and on a street with good restaurants
Cleanliness & Comfort

Staff

Authenticity & Character

Fabio Fasone profile photo
Fabio Fasone, local specialist, responded to this review:

Ciao Dean,
Thank you very much for your review we are really glad you had an amazing time here in Italy visiting our fantastic cities of Venice Bologna Florence and Rome.
We are also happy our services met your expectations and enjoyed our driver services, hotel choices, and especially our concierge service. I am happy also you liked our guide Dennis in Rome he is an excellent tour guide very professional and knowledgable.
Thank you again for having traveled with us, we wish you all the best and we look forward to welcoming you again to our beautiful country.
Ciao
Fabio

Just fantastic! · Italy - Nov 20 - Nov 27, 2021

Traveler: Nicole P. - Local specialist: Jessica Proietti

We cannot say enough about Jessica, our local specialist for Italy with Kimkim, and Storywalking. We are seasoned travellers but with this being our first international trip since the pandemic, we decided to use KimKim for the first time. It was wonderful!

With a short interactive questionnaire to start the process, we were able to dialogue back and forth with Jessica including a zoom call, to exchange ideas and options to make our trip perfect. Jessica found the perfect matches for us... read more

We cannot say enough about Jessica, our local specialist for Italy with Kimkim, and Storywalking. We are seasoned travellers but with this being our first international trip since the pandemic, we decided to use KimKim for the first time. It was wonderful!

With a short interactive questionnaire to start the process, we were able to dialogue back and forth with Jessica including a zoom call, to exchange ideas and options to make our trip perfect. Jessica found the perfect matches for us including private airport transportation, hotel, city tours, excursions outside the city, a trip to a local farmer and formaggio maker, an olive oil tasting, and fine dining.

We hit the streets with a night walking tour with Susanna, a private cooking glass in the Ghetto, and walk with Sarah around Trastervere.

Not only where things organized well, on time and secure, Jessica kept in touch with us throughout the week to see if we wanted any modifications, any additions, etc. She was truly someone we felt we could reach out to in a minute if necessary. We even asked for what seemed like the impossible, a reservation at a fine restaurant that we had not booked in advance and was booked up. Jessica must have good connections because we were in (we were also flexible which is important) and had a wonderful afternoon on an otherwise wet afternoon.

Thank you so much Jessica! We had a wonderful trip thanks to you.

Hotel Review

47 Boutique Hotel

Rome

Overall Rating
Hotel Review

Great location, staff and hotel rooms!

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Review

Michelin restaurant: a day trip from Rome

Italy

Overall Rating
Activity Review

This was an amazing day! The visit with local cheese maker and sheep farmer was quite interesting and the couple (3rd generation family owners) were the sweetest! The olive oil tasting was new to us and certainly opened our eyes to another tasting besides food and wine. The restaurant, La Trota, was amazing: we completed a wine pairing of local wines with each course. The staff were great, the atmosphere lovely and we had a wonderful experience. And our driver was very professional and courteous.

Transport

Guides, drivers and staff

Quality of Experience

Jessica Proietti profile photo
Jessica Proietti, local specialist, responded to this review:

Hi Nicole, thank you very much for your kind words. It was a great pleasure to design your trip in Rome; I'm a traveler as well, and I know how important is that trip runs as smooth as possible. Thank you for the opportunity you gave me in designing your holiday :)

Happy 2022!!

Jessica

Mary

Thank you Eleni! I wrote a review on another... · Italy - Nov 23 - Dec 1, 2021

Traveler: Mary E. - Local specialist: Eleni Fotiou

Thank you Eleni! I wrote a review on another email for this, I hope I'm not doubling up, just wanted to make sure you saw it. Our trip was wonderful and we couldn't have done it without your help!

Eleni Fotiou profile photo
Eleni Fotiou, local specialist, responded to this review:

Thank you Mary and Travis for giving me the chance to plan for you your honeymoon!
And thank you for posting it here as well, as I did not have the chance to read your review. I am very happy you enjoyed the trip to Italy and I will be more than happy to plan one of you future trips again to Italy or Greece!

Rod

Slow Travel Honeymoon in Italy · Italy - Oct 8 - Oct 27, 2021

Traveler: Rod S. - Local specialist: Eleni Fotiou

The goal of our honeymoon was to spend 3 weeks in Italy, starting in Florence and ending on the Amalfi Coast. But we needed help to organize a trip that would ensure we could truly experience Italy, spend quality time in each location, have smooth transitions from place to place, and incorporate down time along with the activities. We called it the “Slow Travel Honeymoon in Italy” and from the first day we were in contact to the final day of our amazing trip, Kimkim did a spectacular job for... read more

The goal of our honeymoon was to spend 3 weeks in Italy, starting in Florence and ending on the Amalfi Coast. But we needed help to organize a trip that would ensure we could truly experience Italy, spend quality time in each location, have smooth transitions from place to place, and incorporate down time along with the activities. We called it the “Slow Travel Honeymoon in Italy” and from the first day we were in contact to the final day of our amazing trip, Kimkim did a spectacular job for us balancing the activities with the leisurely pace we desired.
The specific criteria, besides the start and end locations mentioned above, were 1) we preferred boutique hotels; 2) we wanted to experience the food, the culture, the wine (all of which are obvious for Italy, but still worth mentioning); 3) we wanted some tours scheduled, but mostly preferred to be self-guided with recommendations; and 4) we wanted to be worry-free with regard to transportation between venues.

Upon arrival, we were connected to the local Kimkim team via WhatsApp – this is an incredibly reassuring and comforting aspect of Kimkim. Whenever we had any sort of question or minor glitch (which were few and not worth mentioning because they did not impact our enjoyment at all) the Kimkim team was there to answer questions, clarify any planning, and resolve issues. We can’t say enough good things about their service during the trip. Kimkim provided a detailed itinerary with great information about all the places we were to visit, plus all the transfers they arranged (some via train, some private cars) with tickets, phone numbers/names of drivers, hotel addresses, etc. The itinerary was in a PDF, which we printed out and then had bound together like a booklet.

Our overall itinerary included: Florence, Cinque Terre, Sienna, Amalfi Coast, Naples

Florence – We landed in Rome and were met at the airport by our driver (Andrea), who drove the 3 hours to Florence – he was pleasant and informative throughout. Upon arrival, we spent a few days in the city before our wedding. Kimkim booked us in the Hotel Continentale, which is on the River Arno next to Ponte Vecchio and a perfect fit. In addition to the great location and extremely attentive service staff, the room was large and had a really nice romantic feel to it. Breakfast is included each day at an outdoor café a couple doors down, where you can people-watch along the Arno and really soak in that part of Florence. In addition, their spa services were outstanding – we both took advantage of several of their spa treatments, including massages. The roof deck is a great place to get a late afternoon drink, and the views of the Arno and Piazza del Signoria are awesome. After the wedding, which was in the hills of northern Florence, we were back on our Kimkim itinerary – back into the city for a couple nights to stay at the Palazzo Niccolini al Duomo, which as you might imagine is right next to the hustle and bustle of the Piazza del Duomo. This 4-Star hotel was much more of an elegant property – whereas Continentale is more modern, this hotel is in a historical structure. Its location was wonderful, the staff terrific, and included was breakfast top notch, but the room was a bit of a disappointment in comparison to Continentale – i.e. although it was perfectly fine, the room did not possess the charm and romance of the former.
Cinque Terre – we took the train from Florence to La Spezia and then a taxi to our accommodation in Levanto: La Sosta di Ottone III. This boutique hotel is set atop a hill with beautiful views of the surrounding hills and of the sea not too far in the distance. The room was comfortable and romantic. The staff were incredibly accommodating and friendly. The restaurant is not to be missed – only a few tables, and the service is top notch, with delicious food and excellent regional wines to choose from. We spent 4 days and 3 nights in the Cinque Terre region, doing day-trips to visit the five villages and we took advantage of both the trains and boats that ferry tourists between Riomaggiore, Manarola, Vernazza, Monterossa and Corniglia. We shopped, walked, and dined along the way in perfect October weather. The one standout experience was a wine tour in Manarola (arranged by Kimkim) in which we were guided by a local winemaker, as he talked about the history of wine in Manarola, the process of winemaking, etc. He walked us through his vineyard and at the end we tasted some of his excellent local wine.

Siena – From Cinque Terra we took a private transfer back to La Spezia train station and then to Pisa, where we were picked up and driven to our accommodation in Sienna. The drive was great, through the Tuscan countryside, as our driver (Massimo) described some sites in the distance that we would eventually visit a couple days later: Monteriggioni and San Gimignano. We stayed at Il Battistero, a beautiful hotel in Piazza San Giovanni. There’s so much in Sienna to do – we wished we’d spent more time there and can’t wait to go back. Kimkim arranged two really nice tours for us here: a wine tasting at the Tuscan Wine School, where Georgia talked to us about five excellent regional wines, incorporating some points around food pairings as well. The next day, Georgia’s colleague Davide drove us on a tour through the hills of Chianti, to Monteriggioni, San Gimignano and finally to Volterra where we met Omero, an aged alabaster sculptor who exuded such warmth and charm that we still talk about him. Between San Gimignano (which is not to be missed!) and Volterra, Davide brought us to Il Castagnolino, an organic farm where they grow saffron and olives. Their olive oil is special—we brought some home. We had lunch there, prepared especially for us by the proprietor, and learned a lot about saffron. The views of the Tuscan countryside all day were breathtaking.

Amalfi – from Siena we headed south to the Amalfi coast. We had a private transfer to Florence train station, where we boarded the train for Naples. From there our driver Giuseppe (who would also drive us from Naples to Rome a few days later) delivered us on the only rainy day of our 3 weeks in Italy to our accommodation in Porto d’Amalfi – Residenza Luce, which is situated in the heart of the village. The proprietor Vincenzo was great, and immediately made us a dinner reservation at a nearby restaurant L’Abside (which happens to be owned by his sister) – dinner was fantastic, and we were given a great table by the window overlooking the piazza. Our days in Amalfi were spent walking, exploring, eating, shopping. All of it was great, and we found a particular restaurant worth mentioning simply because the food was outstanding and the owners (a husband and wife – Antonio and Adele) are just wonderful. Enoteca e Gastronomia il Protontino is a 3 minute walk from Luce, and has both great food and an amazing wine selection. We had dinner there two nights in a row, and we drank some great wines. We also purchased a mixed case of Chiantis, which Adele shipped to us within a couple weeks of our return to the States. Every single bottle so far has been outstanding.

Naples – we took a private transfer from Amalfi to Naples as our trip finally was nearing the end. Pasquale drove us out over the mountainous terrain of Amalfi on a beautiful sunny day. As we drove north through the winding roads with hairpin turns, we were greeted by the site of Vesuvius on a clear day. Even from a distance it’s an amazing and somewhat foreboding site to see – given we were heading first to Pompeii on our way to Naples. We spent 2 hours exploring Pompeii, which for anyone who is interested in history and archeology is a must-do. From there we had lunch at Cantina del Vesuvio, which is the restaurant run by the Russo family on the grounds of their vineyard. We had great food and tasted their excellent wines. From here, Pasquale drove us to our accommodation in Naples, the Caruso Place Hotel. This is a nice hotel, but the one note of caution is its location relative to the nearby street traffic and restaurant. Our particular room was street level, and we were just feet from tables of people enjoying their meals and motor scooters driving by. The staff, as with all the hotels, were great and we enjoyed massages in our room. We were met early morning of our departure by Giuseppe who safely drove us to Rome – a long drive to be sure, but easiest for us to do the roundtrip from Boston to Rome.

Covid – although the pandemic was obviously part of the experience, it didn’t deter from our enjoyment of Italy. We felt safe at all times, and appreciated the consistent safe measures taken at most restaurants and all museums we visited. Kimkim also arranged for our pre-departure Covid test, making an appointment for us in a nearby Naples location. Everything worked out great.

Summary - If you’re still reading this long review, then the last and most important point I’d like to make is that our Kimkim team, led by Eleni Fotiou (who is the best!) was great all the way. We can’t wait to plan another trip with Kimkim.

Eleni Fotiou profile photo
Eleni Fotiou, local specialist, responded to this review:

Dear Rod and Francine,
creating for you a perfect honeymoon is the reason for which I am doing this job; that is helping travelers plan trips in which they create lifetime memories. I am honored to have the opportunity to do this for you, and I will be very happy to host you again in Greece or Italy.

Italian getaway I highly recommend Kim Kim and specifically J... · Italy - Nov 5 - Nov 16, 2021

Traveler: Janet C. - Local specialist: Jessica Proietti

I highly recommend Kim Kim and specifically Jessica with “Storywalking”. We are a well traveled couple and will definitely use this agency again. Jessica helped us navigate the COVID requirements and kept in touch with us the whole time. She even filled out a form for us that we couldn’t figure out.
All hotel and car rental arrangements went smoothly and we were very pleased with everything. She made great suggestions as we went along our journey. She was not intrusive (which we liked)... read more

I highly recommend Kim Kim and specifically Jessica with “Storywalking”. We are a well traveled couple and will definitely use this agency again. Jessica helped us navigate the COVID requirements and kept in touch with us the whole time. She even filled out a form for us that we couldn’t figure out.
All hotel and car rental arrangements went smoothly and we were very pleased with everything. She made great suggestions as we went along our journey. She was not intrusive (which we liked) but offered just enough help at make everything very nice.

Hotel Review

Hotel Centro Florence

Florence

Overall Rating
Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Review

Big Bus Rome: Hop-On, Hop-Off Bus - Ticket 48h

Rome

Overall Rating
Quality of Experience

Hard to findb
Jessica Proietti profile photo
Jessica Proietti, local specialist, responded to this review:

Dear Janet,

thank you very much for your kind words. It was a pleasure to share my personal insight to ensure your trip was great. Thank you again, see you soon!

Ciao from sunny Italy :)

Unforgettable Honeymoon · Italy - Oct 3 - Oct 16, 2021

Traveler: Nicholas W. - Local specialist: Andrijana Kovacevic

Andrijana planned us an unforgettable honeymoon in Italy. Our week in Rome and week in Tuscany were absolutely fantastic. The private tour guides were some of the best I've ever experienced, and we learned a lot of insider knowledge directly from locals. Our accommodations were perfectly located in each location, and the drivers they hired for us were reliable and professional. Every detail was worked out ahead of time, and they were there to support us when we had questions.

She even... read more

Andrijana planned us an unforgettable honeymoon in Italy. Our week in Rome and week in Tuscany were absolutely fantastic. The private tour guides were some of the best I've ever experienced, and we learned a lot of insider knowledge directly from locals. Our accommodations were perfectly located in each location, and the drivers they hired for us were reliable and professional. Every detail was worked out ahead of time, and they were there to support us when we had questions.

She even helped us get COVID tested for our return trip per US requirements, making what could have been a difficult trip stress free.

Everything was perfect and I would highly recommend both Andrijana and Kimkim.

Andrijana Kovacevic profile photo
Andrijana Kovacevic, local specialist, responded to this review:

Dear Nicholas,

I'm so happy to hear you enjoyed your honeymoon this much! Quality of the services we choose for our travelers is one of the most important things in building an unforgettable experience and I'm so glad everything went smoothly, with a local touch!
Whenever you wish for another romantic Italian episode of your life, I'll be there for you!

I wish you all the best!!
Andrijana

I have to say this was the best trip I have t... · Italy - Oct 19 - Oct 29, 2021

Traveler: Vince S. - Local specialist: Simone Scalas

I have to say this was the best trip I have taken. My friend and I planned this trip to Sicily over two years ago and due to covid had to postpone twice. The team at Kimkim were amazing to work with us and get us back on track. We spent two weeks driving all over Sicily planned out perfectly by Kimkim. We were never disappointed in anything planned. I do have to say the hi light of the trip for me was the cooking class...it was wonderful!

Every hotel and B&B we stayed at were fabulous, our... read more

I have to say this was the best trip I have taken. My friend and I planned this trip to Sicily over two years ago and due to covid had to postpone twice. The team at Kimkim were amazing to work with us and get us back on track. We spent two weeks driving all over Sicily planned out perfectly by Kimkim. We were never disappointed in anything planned. I do have to say the hi light of the trip for me was the cooking class...it was wonderful!

Every hotel and B&B we stayed at were fabulous, our tour guides were great and so helpful. Milena and Mario... Any time I had any questions I could call Simeon and it was taken care of. I will definitely recommend Kimkim to anyone traveling and looking for a trip designed just for them...I will use them again!
Vince Santo

Hotel Review

Hotel Villa Belvedere

Taormina

Overall Rating
Hotel Review

This hotel was amazing...the room was very comfortable and we had a beautiful view of the ocean. The staff was very friendly and helpful getting us dinner reservations and suggestions. The breakfast at this hotel was fabulous. They really went all out and the dining room was beautiful as well. Great hotel. Great staff. Thank you for arranging this hotel for us.

Location

Far enough away from the city center but close enough.
Cleanliness & Comfort

Spacious room
Staff

Very helpful and friendly
Authenticity & Character

Beautiful hotel

Sonia put together a fabulous trip · Italy - Oct 9 - Oct 25, 2021

Traveler: Will M. - Local specialist: Sonia Vanzin

Sonia put together a fabulous trip for us. We were particularly interested in Italian wine, and she was able to secure personal tastings at local wineries specializing in Barolo, Barbaresco, Brunello, and Nero d’Avola. The wine is Sicily was a particular treat, as we were not as familiar with it prior to the trip. The Gambino winery on Mt Etna was the biggest surprise. I even joined the wine club.

Our trip covered the north (Piedmont) to the south (Sicily and Sorrento) over 18... read more

Sonia put together a fabulous trip for us. We were particularly interested in Italian wine, and she was able to secure personal tastings at local wineries specializing in Barolo, Barbaresco, Brunello, and Nero d’Avola. The wine is Sicily was a particular treat, as we were not as familiar with it prior to the trip. The Gambino winery on Mt Etna was the biggest surprise. I even joined the wine club.

Our trip covered the north (Piedmont) to the south (Sicily and Sorrento) over 18 well-spaced days. Accommodations were interesting and excellent. No chain hotels. Drivers were always on time, spoke good English, and often provided helpful local knowledge. Our virtual concierge Mara was always available by phone when we wanted to reschedule an activity on our itinerary.

Sonia Vanzin profile photo
Sonia Vanzin, local specialist, responded to this review:

Dear Will, thanks for your feedback.
It was a pleasure planning your trip and I am glad you enjoyed your time in Italy.
I agree - Sicily is fantastic!
Wish you all the best and I look forward to welcoming you again.
Sonia

Michael

What a God send Andrea was ! We had never t... · Italy - Oct 6 - Oct 15, 2021

Traveler: Michael B. - Local specialist: Andrea Gambino

What a God send Andrea was ! We had never taken a trip to Europe before when we decided to just do it ! Once we purchased our plane tickets we realized we had no idea where to start next and how to get the most out of only 12 days. That is when we turned to Andrea for help. Within 2 days he had a perfect itinerary set up for us flying into Rome and from there to the Amalfi Coast-Florence and then Venice.
Andrea took care of everything! He purchased our passes to all the private... read more

What a God send Andrea was ! We had never taken a trip to Europe before when we decided to just do it ! Once we purchased our plane tickets we realized we had no idea where to start next and how to get the most out of only 12 days. That is when we turned to Andrea for help. Within 2 days he had a perfect itinerary set up for us flying into Rome and from there to the Amalfi Coast-Florence and then Venice.
Andrea took care of everything! He purchased our passes to all the private tours, booked our first class train tickets and arranged private first class private transportation to and from all destinations ( not once was a driver late) as well as top notch hotels.. He even recommended which restaurants to try as he had personally tried them himself. The truly amazing factor was Andrea himself. He literally messaged us daily to notify us of recommendations and to ensure all was going well
We highly recommend his services to you ! He made our trip a complete success

Andrea Gambino profile photo
Andrea Gambino, local specialist, responded to this review:

Michael, I thank you so much for your very kind words. I am a traveler myself and I know how important is that when you are visiting a foreign country all trip run as smooth as possible and it is a lot of fun. To me travelling it is not only putting a flag on a map, but it is experiencing the destination and we try to assist our guest with this.
Hope to see you soon here.

Dream Vacation In Sicily · Italy - Oct 7 - Oct 13, 2021

Traveler: Michael C. - Local specialist: Fabio Fasone

James, our trip planner was easily accessible and pleasant with any of our questions.
Danielle, our Mount Etna guide was knowledgeable and attentive to our climb in the mountain.
Rosario, our Taormino guide brought that city to life.
Simone, our Syracusa guide, was delightful and so knowledgeable.
Vincenzo was a last-minute addition as a guide in Catania. He showed us so much more than just the city. You should definitely add him to your list of great tour directors.
The whole trip is one... read more

James, our trip planner was easily accessible and pleasant with any of our questions.
Danielle, our Mount Etna guide was knowledgeable and attentive to our climb in the mountain.
Rosario, our Taormino guide brought that city to life.
Simone, our Syracusa guide, was delightful and so knowledgeable.
Vincenzo was a last-minute addition as a guide in Catania. He showed us so much more than just the city. You should definitely add him to your list of great tour directors.
The whole trip is one we will share with our family and friends and would give it a 5 * rating.
Here are a few of my suggestions for future travelers:
Realize that driving yourself in Sicily is not easy. The city streets are very narrow and parking is almost impossible. Instead of traffic lights, they often use traffic circles which are poorly marked and often confusing, even with Google. On the Autostrada there are tolls which are like E-Z pass in the US. You have to be careful choosing your toll booth. In the future, we would hire a driver.
My last advice for future travelers would be to not expect an on-time departure from the smaller airports if you hope to continue on to the next leg of your flight. The smartest move we made was to book a reservation the night before our departure in Rome Hilton which is within walking distance of the airport. I believe you should share suggestions like these with future travelers.

Hotel Review

Hotel Villa Belvedere

Taormina

Overall Rating
Hotel Review

We loved this hotel. Nice big room, clean and airy. Staff was wonderful. The pool area was beautiful. The view of the water below and the mountainside was breathtaking. Couldn’t believe how they parked cars in their lot. Worth staying there just for that trick!

Tips for future travelers

Just how tricky it can be to reach the hotel.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Fabio Fasone profile photo
Fabio Fasone, local specialist, responded to this review:

Dear Michael,
Thank you very much for submitting your review and for these fantastic words.
We are delighted that you were satisfied with the service of a personal concierge, James is very professional and pleasant. I am also very happy you liked the services of our tour guides, we strive to provide the best experience for our guests.
Thank you also very much for sharing your pictures I like them.
We look forward to welcoming you again in the next future.
Ciao
Fabio

Amazing · Italy - Sep 15 - Sep 26, 2021

Traveler: Denis K. - Local specialist: Andrijana Kovacevic

Putting together a trip to Europe is stressful, when you're planning on proposing there... it's even harder. Andrijana stepped in to help and we had the entire trip wrapped up in a few weeks. Any worries or concerns I had before we boarded the flight should have been left at home: this was an amazing experience and everything went off without a hitch.
We had 4 planned stops on our trip: Cinque Terre, Chianti, Venice and Como. Andrijana suggested I abandon my initial idea of renting a car in... read more

Putting together a trip to Europe is stressful, when you're planning on proposing there... it's even harder. Andrijana stepped in to help and we had the entire trip wrapped up in a few weeks. Any worries or concerns I had before we boarded the flight should have been left at home: this was an amazing experience and everything went off without a hitch.
We had 4 planned stops on our trip: Cinque Terre, Chianti, Venice and Como. Andrijana suggested I abandon my initial idea of renting a car in favor for the trains and she was correct to do so. The trains were incredibly comfortable and easy to use, even with 4 suitcases. We had private transfers to and from our destinations, all arranged ahead of time, which made the transfer days some of the most relaxing I have ever experienced. A great opportunity to recharge between destinations.
Our stop in Cinque Terre was at La Sosta di Ottone III. Getting to this place was difficult, it's located outside of Levanto so you need to call a cab or get a car to get to the cities themselves, but they are only a short 10-15 minute drive away. The hotel itself is very rustic and quite, perfect for anyone looking to just escape from the world of technology and enjoy the beautiful scenery. Vernazza was by far my favorite place in the area. La Pirata Cafe, all the way in the back of the little town, had by far the best food I had in Italy, no Michelin star needed. That pesto changed my life.
Chianti was amazing as we are huge wine lovers. We finished at least a bottle or two per night while we were here during all our winery tours. Andrijana set up the most amazing visit to some micro-breweries where we got to meet and have dinner with the owner of Campocorto, Marco. His family welcomed us to dinner and we had a fantastic evening filled with great wine, food, and conversation.
Venice was my favorite stop. Andrijana set us up with an amazing hotel right on the canal, we had a great tour through the city and got to enjoy a lot of resturants. Walk around the city after midnight, wear some loud shoes, and you can really appreciate the beauty of the city and the amazing designs behind every street.
Our stop in Como was also amazingg, our hotel was right on the water with amazing balcony views of the lake. The food in the area was amazing but we particularly enjoyed a small walk in sandwich shop called Passion Como, in the city of Como itself. We went back twice that same day.
This was a fantastic itinerary and I am very happy with everything that we managed to put together. We made memories that we will cherish forever and I cannot wait to work with Andrijana again for our future trips.
Thank you!

Andrijana Kovacevic profile photo
Andrijana Kovacevic, local specialist, responded to this review:

Dear Denis,
Thank you very much for your feedback! I'm so happy to hear you enjoyed your trip with your girlfriend and now fiancée!! You got the best of Italy: stunning landscapes and unforgettable food and wine- as you said-the pesto that changed your life. And let's not forget the most important part, she said SI!! The entire team was so excited about it!
I wish you and Michelle all the best, love, laugh and many unforgettable glasses of wine!
I'll be here to plan together your future adventures!
Best,
Andrijana

Marty

Better Than Ever! BFFs head to the Amalfi Coast - Sept 2021 · Italy - Sep 19 - Sep 26, 2021

Traveler: Marty S. - Local specialist: Andrijana Kovacevic

My lifelong BFF and I decided to spontaneously get away in late August, with trip dates for Sept 2021. I work long hours and don't have the time nor desire to look for deals and reviews, especially so close to our trip date. I found KimKim online and it was the very best thing we've ever done! Our specialist, Andrijana, was better than we could've ever wished for in a travel partner. We only had 7 nights and no idea of where to go, do or stay; Andrijana curated the most perfect vacation for... read more

My lifelong BFF and I decided to spontaneously get away in late August, with trip dates for Sept 2021. I work long hours and don't have the time nor desire to look for deals and reviews, especially so close to our trip date. I found KimKim online and it was the very best thing we've ever done! Our specialist, Andrijana, was better than we could've ever wished for in a travel partner. We only had 7 nights and no idea of where to go, do or stay; Andrijana curated the most perfect vacation for us. Working together we planned some structured days and some to be 'free' days, where she offered us ideas of where to go, and best places to eat. It completely took the stress out of vacationing, including where to get our Covid test to come back home. The hotels were exactly what we had hoped for. Our drivers were always prompt and courteous.
A couple of highlights (so hard to pick as it was all magical) was the hotel in Positano with the most spectacular view. Small-sized boat trip from Sorrento to Capri. Our private guide, Giuseppe, who took us to Pompeii and then on to a private winery for lunch, followed by the climb up Mt.Vesuvio.
I would absolutely recommend this incredible agency - the personal connection and knowing that the agents are just a message away, is exemplary and next to none.

Andrijana Kovacevic profile photo
Andrijana Kovacevic, local specialist, responded to this review:

Dear Marty,
I'm so happy you and your best friend had such a great time in the Amalfi Coast!! We made it: you've explored the most wonderful parts of the region and charged your batteries in the same time! Thank you very much for your kind words and your trust! Whenever you wish for another unforgettable vacation, I'll be there for you.
Until the next episode of la dolce vita, ciao bella!
I wish you all the best!
Andrijana

Andrea was great through the entire planning ... · Italy - Sep 3 - Sep 8, 2021

Traveler: Liz M. - Local specialist: Andrea Gambino

Andrea was great through the entire planning process to the completion of the trip. I will def use him again for my next trip to Italy. The guides and drivers were top notch, the recommended restaurants and activities allowed us to have a wonderful Vacation.

Thank you, Andrea!! You're the best!

Andrea Gambino profile photo
Andrea Gambino, local specialist, responded to this review:

Thank you very much Liz for your nice words. For us it is extremely important to provide an outstanding service: we are travelers and travel lovers so we do understand how important and valuable every single part of a trip is.
It is not just about seeing a place, but we believe it is important to have a full enjoyable experience.
We are looking forward to assisting you soon for your next trip to Italy.
All the best.
Andrea

There were a few minor glitches. I would hav... · Italy - Aug 21 - Aug 29, 2021

Traveler: Karan o. - Local specialist: Monica Pellizzari

There were a few minor glitches. I would have liked to have had St Peter's Basilica included in the Vatican trip, but it wan't and I wasn't given that option. Most guides were super informative and delightful, but there is a parking problem in Tuscany tour and the guide couldn't accompany us on the sights. Again, it would have been good if the Pisa was arranged in a way so we could have entered it, but that was not an option.
In Rome, I would have liked to have had a tour of the first... read more

There were a few minor glitches. I would have liked to have had St Peter's Basilica included in the Vatican trip, but it wan't and I wasn't given that option. Most guides were super informative and delightful, but there is a parking problem in Tuscany tour and the guide couldn't accompany us on the sights. Again, it would have been good if the Pisa was arranged in a way so we could have entered it, but that was not an option.
In Rome, I would have liked to have had a tour of the first level of Coliseum.
The hotel at Spainsh Steps was not great. For the prices that I paid, I would have liked to have better luxury.
Since you asked: David was the highlight. Sisteine chapel was underwhelming (Sorry Michaelangelo! I expected to be blown away like seeing Mona Lisa. I wasn't)
Except for these two minor glitches (4 1/2 stars but you don'e have 1/2 stars), everything was out of this world. They even tried to pick pocket us in the subway in Rome. Speaking of the complete experience!
Monica was outstanding. A definite 5. Alessia in Venice was great. Another 5.
Hope to work with you again next year for Greece!

Monica Pellizzari profile photo
Monica Pellizzari, local specialist, responded to this review:

Ciao Karan,
thank you so much for taking the time to submit a review for your recent trip to Venice, Florence, and Rome. It was a little challenging to arrange everything in a short time, during this “special” period, but I am delighted that you had a great time in Italy. Alessia (your Personal Concierge) and I are very grateful for your 5 stars feedback on our service. It's a pleasure to read that you liked the Colosseum, Palatine Hill, and ancient Rome 3-hour private tour, wishing to have... read more

Ciao Karan,
thank you so much for taking the time to submit a review for your recent trip to Venice, Florence, and Rome. It was a little challenging to arrange everything in a short time, during this “special” period, but I am delighted that you had a great time in Italy. Alessia (your Personal Concierge) and I are very grateful for your 5 stars feedback on our service. It's a pleasure to read that you liked the Colosseum, Palatine Hill, and ancient Rome 3-hour private tour, wishing to have the opportunity to extend the visit to see also the 1st Tier of the Arena. The same goes for Pisa: after a full day visit to Siena, Chianti area, and San Gimignano, your last day stop in Pisa was arranged as a relaxing stroll to see the Miracle Square and the Leaning Tower, just not to overdo this day tour. By reading your review, I'll definitely take under consideration your precious comments, and try to offer an even more complete experience.
Other than that, I am terribly sorry to hear now about St.Peter's Basilica. Your Personal Concierge was there for you, above all for those "little glitches", to offer solutions, and make you happy 100%.
Unfortunately, due to the covid-19 physical distance measures, the direct passage between the Sistine Chapel and Saint Peter's basilica is currently closed. This means that to enter the Church the tour will need to go around the Vatican State walls. I don’t know if there was a misunderstanding about that or an unexpected problem, but the program of your tour always includes the entrance of St. Peter’s Basilica. I’ll double-check with my suppliers, just to make sure that nothing has changed. Once again, thank you for the information.
Thank you also for providing the critique of your hotel in Rome. I strive to provide the best experience for my guests and take negative comments seriously. This is a 4* hotel we have used many times with great traveler reviews, but your comments have prompted us to make an inspection ourselves and reconsider using it for future guests. I would like to highlight that all of the accommodations we included are rated at a 4* category with views and centrally located, which I well understood suited your preferences and specific needs based on our phone conversations. All the hotels were in the city center (in Venice in front of St Mark basin, with a view on St. George Island, in Florence next to Santa Maria Novella Basilica, and Rome in Via Condotti, at the Spanish steps).
Thank you again for providing us your feedback, so that we can improve and perfect our services. It would be my pleasure to host you again in the next future for another exciting journey in Italy.

It really was an amazing honeymoon in Italy! · Italy - Jul 31 - Aug 14, 2021

Traveler: Phoebe P. - Local specialist: Tasos Mylonas

The best part of our 14 day vacation was the choice of hotels. Our first two nights at Posta Di Veccia were a perfect way to start the trip. We relaxed the first day at the hotel right on the sea, and then spent the next day touring Rome with a great guide. The second hotel was Il Pelicano, which we also loved. At both hotels we had really nice rooms with amazing views and felt really welcomed and well taken care of by the staff. The food and location was amazing at Il Pelicano on a beautiful... read more

The best part of our 14 day vacation was the choice of hotels. Our first two nights at Posta Di Veccia were a perfect way to start the trip. We relaxed the first day at the hotel right on the sea, and then spent the next day touring Rome with a great guide. The second hotel was Il Pelicano, which we also loved. At both hotels we had really nice rooms with amazing views and felt really welcomed and well taken care of by the staff. The food and location was amazing at Il Pelicano on a beautiful little island that we toured in our convertible. We went to Elba Island next and we were schedule to stay at Villa Ottone for 4 nights, but we stayed there only one night and moved to our next hotel 3 days early. Unfortunately Villa Ottone was listed as a 5 star hotel, but it was mire like 2 star. We really did not like it there even though they did try there best to make us happy. Luckily kim kim was able to change our itinerary and it worked out beautifully staying at Castello di Velona for 6 nights! We loved this hotel so much and felt like a prince and princess living in a castle! Each day we would drive up to a half out to different hilltop towns to walk around and have lunch and then we’d come back to the hotel to lounge in the thermal water in the afternoon. My favorite hilltop town was Montalcino, and it was only 15 minutes away. The last 3 nights were in Florence, at Villa Cora. This was a stunningly beautiful hotel and they gave us a beautiful room on the top floor with a balcony overlooking the city and the sunset. We loved exploring Florence and then relaxing at the pool in the afternoons because it was so hot. Our last night we went to the Four Seasons for their tasting menu and it was such a beautiful night with a really cool dj playing during our dinner. We loved this trip so much. It was the most romantic honeymoon I could have imagined! Thank you Tasos and team!!!!!

Tasos Mylonas profile photo
Tasos Mylonas, local specialist, responded to this review:

Hello Phoebe,
I am delighted to hear that you had such a great honeymoon and that the choices of accommodations helped create the perfect setting for the two of you to enjoy your special romantic trip!
The entire team is very happy that we managed to quickly resolve the only issue that occurred, and I would like to thank the two of you for your understanding and your quick decision-making that was essential in resolving things in the best way possible.
I wish you all the best and I look forward to having you also in Greece!
Best,
Tasos

Kim

Amazing Amalfi Coast Vacation! · Italy - Aug 6 - Aug 13, 2021

Traveler: Kim P. - Local specialist: Andrijana Kovacevic

My husband and I just got back from an amazing trip to the Amalfi Coast of Italy, including Positano, Sorrento, and Naples. The process of planning and booking the trip was easy, organized , and our specialist Andrijana was very responsive and attentive to our preferences for the trip. She was able to put together an itinerary that had everything we love about vacation. The detailed plan for the trip was great and the transportation from the airport and between the cities we visited was... read more

My husband and I just got back from an amazing trip to the Amalfi Coast of Italy, including Positano, Sorrento, and Naples. The process of planning and booking the trip was easy, organized , and our specialist Andrijana was very responsive and attentive to our preferences for the trip. She was able to put together an itinerary that had everything we love about vacation. The detailed plan for the trip was great and the transportation from the airport and between the cities we visited was seamless. The accommodations selected by Andrijana and the Kim Kim team were incredible, (especially the bed and breakfasts in Positano and Naples). Tiziana was a fantastic host at our accommodation in Positano, and Gisella was great in Naples. We ate at amazing restaurants with fantastic views of the beautiful Amalfi coastline. We did have a discrepancy about one of the tours that was planned during the stay, where there was an apparent miscommunication between the provider and the travel agency. The team, however, was very responsive and helpful despite the fact that our day did not go as planned. We appreciate the work on their end to try and resolve the issue, and they did compensate for the mistake quickly.
During our stay, we communicated with the team about recommendations for restaurants etc, and it was great to have a access to local guides to get great suggestions.
We had two of the most amazing guides for our tours in Sorrento and Naples. Celestina did a wonderful job showing us around Sorrento and explained the landmarks, culture, and traditions on a walking tour of Sorrento. She was friendly, warm and very knowledgeable. Celestina did an excellent job! We ended that tour with beautiful garden dinner at a the restaurant. We had a fantastic time with our amazing guide, Giuseppe who took us to the picturesque town of Ravello, took us on a walking tour of Naples, and guided us during our favorite day of the trip that included Pompeii, wine tasting and Mt Vesuvius. Giuseppe was top notch! He was one of the best guides we have had on a vacation. We learned so much from him during our tours! I can’t say enough about the hospitality and incredible service he provided on the last few days of our trip. Thank you to everyone that made this trip so memorable for us! We would definitely use KimKim again and recommended their services to our friends and family!!

Andrijana Kovacevic profile photo
Andrijana Kovacevic, local specialist, responded to this review:

Dear Kim,
I am so glad to hear you enjoyed your trip so much!! Your happy faces on the photos say more than words, they are our motivation! Thank you for your detailed feedback, I'll make sure it gets to the entire team and our trusted partners in Italy, I'm sure they will be as delighted as I am!
I'll be more than happy to help you create your next trip to Italy or Greece, full of delicious plates and stunning landscapes!
I wish you all the best!
Andrijana

Go to Italy! · Italy - Feb 12 - Feb 21, 2020

Traveler: Shey C. - Local specialist: Emi Carletti

Just back from an amazing family vacation! Emi’s recommendations and planning allowed us to see and experience parts of Rome, Milan, Turin and Florence - both through relaxed self exploration within the cities and small group tours for daylong excursions in smaller towns nearby. The hotels, and train travel she organized made it easy to relax and enjoy the trip. Questions arose while we were traveling, and she was quick to reply - so nice to have a friendly local resource! Would definitely recommend and use this service again for future trips. Thank you Emi!

Emi Carletti profile photo
Emi Carletti, local specialist, responded to this review:

Dear Shey,
it's been a pleasure taking care of your trip and being your "Italian friend"! I usually feel like a guardian angel for our travelers and I am happy you appreciate our assistance service. :)
The most beautiful thing for me is to create not only a peace-of-mind vacation where everything goes smoothly, but also make our travelers feel they are not alone, that they really welcomed, relaxed and assisted. I'm really glad you had a great Italian experience with your family, and that I... read more

Dear Shey,
it's been a pleasure taking care of your trip and being your "Italian friend"! I usually feel like a guardian angel for our travelers and I am happy you appreciate our assistance service. :)
The most beautiful thing for me is to create not only a peace-of-mind vacation where everything goes smoothly, but also make our travelers feel they are not alone, that they really welcomed, relaxed and assisted. I'm really glad you had a great Italian experience with your family, and that I have been a little part of you happiness!
Thank you very much again, waiting for your next trip to Italy! :)
Emi

Tiana

My First Trip to Italy and...WOW!!! · Italy - Dec 15 - Jan 2, 2020

Traveler: Tiana B. - Local specialist: Marianne Lopez

This is my 2nd time using kimkim to book a trip and I am so glad I did! This was my first time to go to Italy and I wanted to do/see all the highlights. Marianne created the ideal itinerary for me and I was able to do everything I wanted and more. I had the most amazing 19 days touring Italy-Venice (Murano and Burano), Florence (Sienna, Pisa), Naples (Amalfi coast, Sorrento, Pompeii), and Rome-with great tours and days to saunter and wander on my own. I mean, it was PERFECT! I did have... read more

This is my 2nd time using kimkim to book a trip and I am so glad I did! This was my first time to go to Italy and I wanted to do/see all the highlights. Marianne created the ideal itinerary for me and I was able to do everything I wanted and more. I had the most amazing 19 days touring Italy-Venice (Murano and Burano), Florence (Sienna, Pisa), Naples (Amalfi coast, Sorrento, Pompeii), and Rome-with great tours and days to saunter and wander on my own. I mean, it was PERFECT! I did have a few hiccups but Marianne was readily and immediately available via WhatsApp to help and get things sorted for me and she did. Everything from hotels, tours, and transportation (private car and train tickets) were all booked ahead of time and I received all of that information before I even headed to Italy. Not having to worry about those things allowed me to relax and enjoy my entire trip. Marianne even offered great suggestions for things to do in each location during my days I had to explore on my own. I'm really grateful that those exploration days were part of my itinerary. I was able to revisit some sites as well as see things I encountered along the way. I didn't feel like I missed out on anything! I highly recommend Marianne to help you plan your Italy trip!

Marianne Lopez profile photo
Marianne Lopez, local specialist, responded to this review:

Hi Tiana,
I'm really happy you had such a great time exploring our country and a great experience using Kimkim.

Italy · Italy - Nov 28 - Dec 7, 2019

Traveler: Cory U. - Local specialist: Fabio Fasone

Had a ton of fun. All the recommendations for restaurants were on point. The Wine tour was a little underwhelming. That is pretty much my only criticism of the vacation. Thanks for everything !!

Italy Trip Review 2019 · Italy - Nov 21 - Nov 27, 2019

Traveler: Johnny H. - Local specialist: Valentina Boscoscuro

Valentina has been extremely accommodating throughout the entire process — from proposing an itinerary, to making late changes in our plans due to weather, to ensuring that our trip was going well. Our trip to Italy would not have been the same without her. I would definitely work with her again should I travel back to Italy in the future.

Valentina Boscoscuro profile photo
Valentina Boscoscuro, local specialist, responded to this review:

Ciao Johnny!
Thank you for your feedback, I am glad you appreciated our service you enjoyed your time in Italy!
I wish you a all the best in this new year and we hope to have the chance to welcome you again in the future.

Best,
Valentina and all the Meet&Greet Staff

50th Wedding Anniversary Trip · Italy - Oct 26 - Nov 6, 2019

Traveler: Richard S. - Local specialist: Matthew Altieri

Our Guides Alessandro in Florence was excellent. Ricardo in Rome was excellent also. They were also very helpful . I was. Dis appointed in Matthew. On our second he asked us how our cooking class was? We said no one showed or called. Matthew said he would call us back. We never heard another word from him all week! We waited around all day prior to his call, alerted the front desk and no one came. My husband was really looking forward to this. Loves to cook. Communication was a definite... read more

Our Guides Alessandro in Florence was excellent. Ricardo in Rome was excellent also. They were also very helpful . I was. Dis appointed in Matthew. On our second he asked us how our cooking class was? We said no one showed or called. Matthew said he would call us back. We never heard another word from him all week! We waited around all day prior to his call, alerted the front desk and no one came. My husband was really looking forward to this. Loves to cook. Communication was a definite issue with the trip, until we took the initiative and asked what time we could expect some one. Andrew was our main driver and was very nice ,. He was on the phone with Matthew 2-3 at least when we were we with him. I use say in higher voice , we are waiting for him to call back. When I asked Matthew if we could go to the isle of Capri, I thought he said it would be to far away. My husband walks around in the morning while we were in Sorrento and what were staring at was Capri from our Bacolony! Our off day we went to for a twenty minute boat ride to Capri and had a wonderful day.

Matthew Altieri profile photo
Matthew Altieri, local specialist, responded to this review:

Thank you for your message. I am sorry to hear there was a small issue with communication! Apologies, but mistakes happen, and we are here to fix it! In fact, I did call the hotel that day; once I could not reach your cell phone after we first spoke in the morning, and they had reported to me, that you had left. I was under the assumption that the cooking class had taken place and that it was the pick-up which was a little confusing and or delayed. Sorry for this!
Please, let Richard know I... read more

Thank you for your message. I am sorry to hear there was a small issue with communication! Apologies, but mistakes happen, and we are here to fix it! In fact, I did call the hotel that day; once I could not reach your cell phone after we first spoke in the morning, and they had reported to me, that you had left. I was under the assumption that the cooking class had taken place and that it was the pick-up which was a little confusing and or delayed. Sorry for this!
Please, let Richard know I would love to make this up to him, and you as well. I feel awful for this mix-up and will send you a full refund for the cooking class! (I will send you the refund today!)
As for the Island of Capri, it was not the distance that I brought up as a concern. Having lived in Sorrento area for many years; It was the late October early November weather (high tides, wind, and rain) that I averred could be problematic. Prior to your trip, we had a conversation and I mentioned that this excursion could easily be taken from the port near your 5 Star Hotel in Sorrento, and better to choose the day when you were physically there, rather than to pre-book something that could not be changed, and possibly cancelled due to inclement weather.
I am happy that all the other exclusive 5-Star hotels, Private tours, Meals and Luxury Vehicle Transfers went well, and you had an overall fantastic trip!

Puglia in Oct/Nov · Italy - Oct 24 - Nov 4, 2019

Traveler: Richard F. - Local specialist: Davide Munari

This was a great trip. Cycling routes were very planned and hotels had been very well chosen. Got a real feel for southern Italy at olive harvesting time. Managed to do some informal oil production visiting and tasting as well as wine tasting organised by the tour. Good mix of country and coast.

Davide Munari profile photo
Davide Munari, local specialist, responded to this review:

Thank you very much for the feedback and the pictures! Seems like you have enjoyed your holiday
Great places, great food and great weather!

We had an amazing trip to Italy. The plannin... · Italy - Oct 12 - Oct 30, 2019

Traveler: Judi W. - Local specialist: Marianne Lopez

We had an amazing trip to Italy. The planning went very smoothly with my contact taking into consideration the type of activities we were interested in and arranging for guides that were knowledgeable and excited to share their information. Marianne was a text or phone call away and very helpful in making last minute changes for us. We especially enjoyed Matilde’s pasta making class in Lecce, instructional and fun, delicious too! I think they could have done better with the mostly average... read more

We had an amazing trip to Italy. The planning went very smoothly with my contact taking into consideration the type of activities we were interested in and arranging for guides that were knowledgeable and excited to share their information. Marianne was a text or phone call away and very helpful in making last minute changes for us. We especially enjoyed Matilde’s pasta making class in Lecce, instructional and fun, delicious too! I think they could have done better with the mostly average accommodations. The two agriturismo stays we had were delightful. B & B Conti Luna in Sciacca, Hotel Palazzo Failla in Modica and Hotel Baia Delle Sirene in Taormina were among the better. The people we met along the way made our trip an adventure we will never forget! Thank you KimKim, overall, great job!

Marianne Lopez profile photo
Marianne Lopez, local specialist, responded to this review:

Hi Judi,
Thank you for your comment.
We're happy you had a great time in our country.
We hope to see you again soon in Italy!
Marianne

Narayani

We had the most amazing time in Italy! · Italy - Oct 5 - Oct 13, 2019

Traveler: Narayani D. - Local specialist: Valentina Boscoscuro

Had the most amazing time in Italy. My daughter and I enjoyed our trip to the hilt. The Kimkim team planned it all out very meticulously down to the very last details. The hotels chosen were perfect and so were the tours. Valentina went out of her way to stay in touch and ensure a great vacation. She was forever suggesting places to eat and things to go. A spl. Shout out to her!

You guys are great and I have already recommended you to my friends. I will definitely go with you folks again!

Thanks, Narayani

Valentina Boscoscuro profile photo
Valentina Boscoscuro, local specialist, responded to this review:

Dear Narayani,
it was a pleasure to assist you while planning your trip to Italy and I am more than happy that you spent a great time with you daughter in our country! You have been a perfect traveller and It was good working with you!
I hope that one day you'll get the chance to return, I have already some ideas for you:-)
I wish you all the best! Valentina

Lance

Lance and Dom - Italy in 9 Days. · Italy - Sep 27 - Oct 8, 2019

Traveler: Lance T. - Local specialist: Matthew Altieri

The best review I could give is to say that when I do my next Italian Holiday I’m going to get KimKim to organise it for me again. We had the most amazing, stress-free holiday I could ever have imagined. Thank you so much Matthew for your amazing attention to detail and the clarity of all of the documentation; worth every penny. The hotels were really well located and made getting around so easy. The care that we were given made our Italian adventure a trip of a lifetime. We felt very spoilt.

Matthew Altieri profile photo
Matthew Altieri, local specialist, responded to this review:

Thank you for the review Lance! So glad to know your vacation was more than you expected and we would love to help you plan you next vacation:) It was a pleasure help you!

Adventures in Southern Italy - 7 Days · Italy - Sep 7 - Sep 14, 2019

Traveler: Chanelle H. - Local specialist: Matthew Altieri

Our trip in Italy was fantastic. The drivers who picked us up and drove us to all of our destinations were extremely friendly, nice and professional. One of our phones was forgotten in one of our driver’s car, and he was kind enough to bring the phone back to us the next day in perfect condition. The hotels were greatly located, clean and the staff were very accommodating. The hotel in Amalfi and Rome were beautiful, however the hotel in Sorrento lacked some appeal as we were put in a room... read more

Our trip in Italy was fantastic. The drivers who picked us up and drove us to all of our destinations were extremely friendly, nice and professional. One of our phones was forgotten in one of our driver’s car, and he was kind enough to bring the phone back to us the next day in perfect condition. The hotels were greatly located, clean and the staff were very accommodating. The hotel in Amalfi and Rome were beautiful, however the hotel in Sorrento lacked some appeal as we were put in a room below ground level that was dark and very small. I would highly recommend all the hotels, except that one.
The food was fantastic and there was a great breakfast selection at most hotels.
The tours were fantastic, including the guides and staff.
Matthew was a great help throughout the trip, always answering our questions right