Italy trip , Italy - Nov 13 - Nov 17, 2018
It was a wonderful experience. Mario & team assisted us to customise our trip to the needs of my 4yr old and 65yrs+ parents.
We were a bit pressed for time but our stay in Florence was the best.
Guide Paulo at Rome was very thorough and detailed at all the various historic sites.
Was a great trip.
One thing to note was at some point there was not transport arranged n we were a bit confused about it. Nonetheless arranging ourselves was not tough.
Ebike tour central italy, Italy - Aug 6 - Aug 13, 2018
Carmelo arranged an eBike tour for us in Tuscany, starting in San Gimignano, through to Siena and up to Montalcino. We finished it off with a couple of days on Lake Como. This was fabulous, and Carmelo organised everything perfectly. The bikes were waiting for us when we arrived, with very easy to follow route instructions. Drivers were there to pick up and carry our bags between towns when they said they be there. The accommodation Carmelo selected was perfect and the cycling route was... read more
Spectacular self-drive tour around sicily - 14-day itinerary, Italy - Nov 4 - Nov 7, 2018
I'm very grateful to Marianne and Carmello and the kimkim team behind them for their patience with my very specific interests and their continuing effort to find matches. Minori, on the Amalfi coast, was just the right size, the Hotel Lucia was simple and impeccable, local bus service to other coastal cities was as promised and their transfer arrangements spot on. I'm an experienced solo traveler but new to this part of Italy and wanted a little local insight beyond what's on the internet. I'll use kimkim again and recommend it to others.
Spectacular self-drive tour around sicily - 14-day itinerary, Italy - Oct 16 - Oct 30, 2018
All guides were very good.
We did not go much on Ragusa, this was part due to long trip after previous days journey, plus when we got there we had to search for information office, get town map etc. Maybe KimKim could provide this sort of info within welcoming pack, details of sites where not staying at hotel. Also checking of recommendations the week before would be advisable, the soap museum was closed and also website said booking required for visit. Yes we could of looked on website... read more
Trip to italy, Italy - Oct 1 - Oct 12, 2018
My wife and I just returned from a 12 day (Sept 30-Oct 12) road trip around the island of Sicily. We worked with Marianne to book our car, places to stay and visit, and local guides. I started to work with Marianne back in early 2018 and she delivered on all counts.
The itinerary for each day provided us many interesting things to do, as well as plenty of time for us to explore this beautiful island. All accommodations were very comfortable and inviting. There were a few in which we would... read more
Almalfi coast , Italy - Sep 24 - Sep 30, 2018
Trip to the Almalfi Coast was amazing! Carmelo was super helpful in planning and tailoring the trips to our needs. The agency was also very quick to respond during our stay in Italy and was very accommodating in helping us work out some last minute changes to our trip. It was truly an unforgettable experience in a beautiful place!
Trip to italy, Italy - Sep 25 - Sep 27, 2018
Had an amazing time on our short, self-guided bike trip through Tuscany. The area is beautiful, especially the stretch from the outskirts of Florence to Radda in Chianti. Lots of wineries with consistently good wine. Everything was well coordinated in terms of bike delivery, luggage transport, and hotel booking. Had some initial difficulty with the bikes and with navigation but everything went smoothly afterwards.
Dolomites, Italy - Sep 20 - Sep 22, 2018
Olivier was very helpful, was quick to respond and booked an unforgettable trip for us. Thank you!
Italy highlights (10 days), Italy - Aug 28 - Sep 9, 2018
Marianne was great! Thanks to her, my mom and I got to enjoy Italy stress free. She was really patient, answering all my questions. She was thoughtful offering suggestions and options for tours and hotels. Marianne while in Italy checked on us, making us feel taking care of.
Thank you Marianne!
Italy in september, Italy - Sep 13 - Sep 22, 2018
This was the first time we have ever planned,booked and paid for a trip totally on the internet. We are older travellers and were a bit hesitant about "faceless" booking, but we are happy to say everything worked out wonderfully. We started planning our trip to Italy with local specialist ,Georgia who put together a fantastic package and was completed by Marianne, with a few changes that we decided to make. All in all, every detail worked out great with no problems with any of the... read more
Dolomites trekking - one week, Italy - Aug 13 - Aug 19, 2018
Julien and Olivier from Allibert Trekking did a fantastic job in planning my itinerary for my Dolomites trek. Given that August is the high season, I thought the task of booking my trip would be almost impossible given that I booked in June. Nevertheless, within 48 hours of initial contact, I had my itinerary mapped out and all rifugios confirmed. It was almost too good to be true!
They were super responsive and possess great knowledge useful for people wanting to take a self-guided tour.... read more
Spectacular self-drive tour around sicily - 14-day itinerary, Italy - Aug 10 - Aug 31, 2018
We had a terrific experience working with KimKim. There were some glitches and problems along the way, but the fact that we had a cell phone number to call and that someone ALWAYS answered the telephone and assisted us immediately made a huge difference in our feeling that we did not have to resolve the issue on our own. The hotels that were booked through KimKim were fine, and without exception the staff at the hotels, many of which were family-run, were kind and helpful. Regarding the... read more
Rome excursions , Italy - Jun 29 - Jul 1, 2018
Took forever to get answers on the tour then once in Italy tour was not what I paid for and they were unable to purchase the tickets for the underground Colosseum as purchased. Very disappointing experience in all.
Trip sicily , Italy - May 26 - Jun 6, 2018
Our feedback from our 12 day trip in May/June 2018 to Sicily organised for 4 adults by KimKim was outstanding to say the least. We asked KimKim to put together a leisurely itinerary that covered the history of Sicily, farmhouse lunches and a Sicilian cooking class.
From our pick-up on arriving by ferry from Malta at 6.30am by Stefano our driver and Maria our guide. Maria and Stefano (supplied by Valdinoto Tours) were both outstanding. So helpful throughout our 3-4 days with them. Maria... read more
Sicily trip, Italy - Jun 9 - Jun 26, 2018
We had a wonderful 14 days in Sicily with an extension of 2 nights in Lipari and 2 additional nights in Rome. Marianne was very helpful, especially when we altered our Mt Etna excursion and she then added an additional dinner to our trip. The only recommendation my husband and I were to make is if you plan to drive to Syracuse's part of the City called Ortygia, it should be mentioned that you need to 1st park your car in longterm parking and then take a taxi to the hotel as only residents' cars are allowed.
Walking tour in tuscany or piedmont, Italy - Jun 19 - Jun 23, 2018
Marianne did a great job of arranging our walking trip on the Francigena way from San Miniato to Siena. The hotel arrangements were great, the bag pickup was flawless and the taxis she arranged that allowed us to cut down each day to a reasonable 10-12 miles a day of walking were aways on time. Working with her was well worth the money.
Trip sicily , Italy - May 26 - Jun 6, 2018
We could not fault the whole trip. All the guides were exceptional. The places we visited were fabulous. The farm house lunches absolutely great. We would recommend this trip to anyone who asked for advice.
Road trip around the scenic sicilian coast - 15 days , Italy - Apr 15 - May 1, 2018
An excellent trip. Choice of guides and destinations inside Sicily was excellent. Accomodation excellent except for two nights in Cefalu where the accommodation was too basic and better suited to backpackers.
Sicily, Italy - Mar 31 - Apr 7, 2018
With our input, Giorgia came up with a great itinerary for our trip to Sicily, and the experience was smooth and stress free. We were paired up with very knowledgeable guides and really enjoyed the street food and culture tour in Palermo and the tour of the temple ruins in Agrigento. The hotels where we we we stayed were clean and centrally located so that we had only short walks to the center of town, The agriturismo was my favorite stay -- located in the countryside with gracious hosts... read more
Christmas and new years in italy, Italy - Dec 24 - Jan 2, 2018
I reached out to KimKim because I had a difficult time planning the itinerary for our Italian vacation on my own. Giorgia did an excellent job with helping us plan. She had great recommendations for tours and things to do in Florence. She booked a small group tour of the Colosseum including the underground and other off-limit places. She also booked us for a small group tour of the Vatican. Our guides were extremely knowledgeable and seemed to love sharing the history of their city. Giorgia... read more
Florence, Italy - Dec 15 - Dec 19, 2017
This trip to Italy was amazing. Giorgia did a fabulous job arranging everything, responded to emails quickly and efficiently! We had some issues with our flights getting changed multiple times, and Giorgia was amazing, kept in contact with us and our driver and our driver was there to meet us when we finally got there. My daughter especially liked the guide (whose name I can't remember) for the city tour of Florence, she took us to several churches, told us about art (my daughter is a... read more
Sicily with paul, Italy - Oct 16 - Oct 21, 2017
Several accommodations were outstanding - Palazzo Failla Hotel in Monica and Hotel Olympia in Venice were great and exceeded out expectations. However, the hotel in Catania, Hotel Alla Giudecca was in a good location but was pretty "spartan" and dark; the kitchenette for our purposes was unnecessary. The hotel in Catania, Hotel Etna 316, was also only marginally acceptable. Again it was in a good, central location. Problems include: it had poor air conditioning; our room was literally... read more
Everything italy, Italy - Oct 3 - Oct 24, 2017
There were a couple of problems when we were using the private transfers. We couldn't find the drivers and had to call the car service a couple times. The drivers were actually there but they were hard to find. They usually had a sign with our name but those times we couldn't find them, the drivers were in a high traffic area or not holding the sign up at all. When we called the car service number we provided, they often did not speak English so it was difficult to communicate the problem.... read more
Sicily trip, Italy - Oct 3 - Oct 17, 2017
The itinerary - Giorgia worked with us to create the trip that was suited to us, at a fair price.
She was always there if we wanted to contact her with any queries or comments.
The hotels - Were all in great locations, and were very good to excellent rooms. There was only one that was unsuitable, and this complaint was quickly rectified by the hotel and Giorgia. The staff were always helpful and friendly, and were always expecting us.
The connections - All connections were met, the drivers... read more
Tour sicily, Italy - Oct 1 - Oct 8, 2017
Only one slip-up on a day which was overpacked with 2 archaeological sites and a guide scheduled too close together.
Sicily, Italy - Aug 13 - Aug 18, 2017
It was mostly perfect. The drivers were all wonderful. They were punctual, friendly, obliging and cars were immaculate . The guides were even better, especially Valentina in Palermo who we adored.The others were fabulous too.Accommodation was mostly good,but we found the agiturismo in Agrigento tooooo remote,and my brief did say we were city slickers . Also it was feragosto eve and they had a party.
However,I have been recommending you to everyone.
Also nearly perfect but better than good.... read more
Sicily, Italy - Sep 26 - Oct 2, 2017
Every part of your itinerary went off without a hitch - perfect! Thank you, thank you. We never waited a minute for any of our transfers or activities. Would definitely recommend and use you and KimKim again.
Transfers: The drivers who did our transfers all were in time, polite and had nice, clean luxury cars.
Lodging: Our accommodations were well selected. The locations were great and staff very helpful. Our only comment on hotels was the the Hotel de Corsa in Taromina : the location,... read more
Scicilly, Italy - Sep 13 - Sep 19, 2017
One small issue, airport pickup in Sicily did not show up on time and had to get a cab.
Giorgia was a pleasure to deal with!
Scicilly, Italy - Sep 13 - Sep 19, 2017
Spectacular self-drive tour around sicily - 14-day itinerary, Italy - Sep 1 - Sep 11, 2017
We loved this trip! Hike to the top of an active volcano at sunset (Giorgia ordered the full moon, too), snorkel in the Ionian Sea, learn about the earlier inhabitants of Sicily, their architecture and way of life, amble Baroque towns, hike to ridges looking over volcanic islands and along the seashore and through the marsh (Giorgia organized the flock of wild flamingos), eat gelato, drive and explore at your own pace. The hotels were FABULOUS! The hiking routes really made the trip,... read more
Genoa to cinque terre, Italy - Jul 27 - Jul 27, 2017
Kimkim did a great job. Our liaison (Giorgia) coordinated exactly what we wanted and when one of the tours fell through, arranged for a substitute on short notice. Well done!
Giorgia was amazing! Couldn't have asked for anything better. Timely responses, adaptable to our desires, and provided excellent advice.
Trip to italy, Italy - Jul 7 - Jul 10, 2017
Overall the hotels were excellent and the trip-planning advice was spot-on. I was thinking of renting a car in Amalfi but was VERY glad I did not! Great job.
One hotel was not great, since it provided little in the way of service. We wished we had a guide in Pompeii. I'm sure I'm the one who didn't want it, but it would have been good to have one.
Volcanoes of sicily - exploring mt etna and the aeolian islands - 9 day itinerary, Italy - Jun 5 - Jun 18, 2017
Could have had better maps for the trail in Lipari and more options with boats from Lipari to other islands.
Antonella was above the call of duty. Answering so many questions, putting up with my friends (who then later didn't join the trip!), making changes at the last minute for me. She really knows her stuff.
Italy0517, Italy - May 2 - May 12, 2017
Planning and booking went pretty well. I would suggest that the organizers answer all of the questions asked by the clients, even if they seem unrelated to the actual booking, just so that there are no misunderstandings. Questions such as recommendations for restaurants were simply ignored. Answers to questions like that would have been extremely helpful.
Giorga did a nice job. She answered emails in a timely fashion and her responses were mostly clear. She was as responsive as... read more
No title, Italy - May 1 - May 7, 2017
Small exception with one of the drivers but overall it was exceptional.
Giorgia was quick to respond with any question or issue.
Sicily - culture, walking, active, local food, Italy - Apr 10 - Apr 24, 2017
Great experience with the website and working with Georgia. She was great. The package of materials was excellent. I loved all the maps and they saved us a few times - I couldn't have gotten the Sicily road map on my own but not all the local maps she sent us. Also loved the driving directions and suggestions with details for optional tours. She worked with us to create our itinerary and her knowledge was so good. We never would have done what we do without her help. I loved all her... read more