Kimkim Trip Reviews for Italy

4.9
Based on 563 ratings
Read 563 verified reviews by travelers who booked their trip to Italy on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

We had a great trip to Northern Italy. The t...
Italy | Oct 6 - Oct 12, 2023

Neil
Neil S.
Ewing, NJ | Reviewed on Oct 19, 2023
We had a great trip to Northern Italy. The trip included 2 nights in Florence,Bologna,and Venice.
We traveled between these cities on rail. The transfers from train to our rooms were flawless.
The Tuscany day trip including wine tasting and meal, visit to Siena and San Gimignano were terrific and our tour guide Stephanie was remarkable and made the whole experience so memorable.
Our next stop in Bologna featured a whole day tour to Parma. Again, transfers were flawless and the tour to...
Read more

We had a great trip to Northern Italy. The trip included 2 nights in Florence,Bologna,and Venice.
We traveled between these cities on rail. The transfers from train to our rooms were flawless.
The Tuscany day trip including wine tasting and meal, visit to Siena and San Gimignano were terrific and our tour guide Stephanie was remarkable and made the whole experience so memorable.
Our next stop in Bologna featured a whole day tour to Parma. Again, transfers were flawless and the tour to Parmigiano,Prosciutto, and Balsamic factories were informative and well hosted by very knowledgeable tour guide.
Last stop was Venice and featured a half day walking tour to many of the major sights but more interesting were the side trips thru the winding, narrow alleys of Venice . Our tour guide Rita was so knowledgeable and shared her own personal experiences of her hometown of Venice.

Local specialist: Harris Bitsounis
Harris
Harris Bitsounis
Local specialist in Athens | Replied on Oct 31, 2023

Dear Neil,

Thank you very much for taking some time to write a review also for your trip to the northern part of Italy. My team and I are glad hearing that you also loved the areas you have visited in the northern part and I hope that you left with a luggage full of nice and unforgettable memories!

Best wishes,
Harris

Barbara and Massimo truly went above and beyo...
Italy | Oct 7 - Oct 16, 2023

L
Lorie B.
Kalamazoo, MI | Reviewed on Oct 18, 2023
Barbara and Massimo truly went above and beyond what we expected. They were constantly in contact with us and resolved any questions or issues we had. I would highly recommend them in planning your next trip. Read more

Barbara and Massimo truly went above and beyond what we expected. They were constantly in contact with us and resolved any questions or issues we had. I would highly recommend them in planning your next trip.

Activity Review
Lake Como Food experience
Lake Como Food experience
Italy

Valentina and her family were so warm and kind. It was really a unique experience to go into their home to cook. My only advice might be to improve on the menu selection a bit.

Local specialist: Barbara Rebella
Barbara
Barbara Rebella
Local specialist in Kirkland WA | Replied on Oct 19, 2023

Dear Lorie and Kevin.
Thank you very much! Your kind words melt our hearts!
So happy to help you celebrate your wedding anniversary with this trip!

Wish you both all the best, and maybe we will "meet again" for your next trip to Italy!!
Warm regards.

Barbara

Venice, Florence, Amalfi and Rome!
Italy | Oct 2 - Oct 10, 2023

G
Greg F.
Northglenn, CO | Reviewed on Oct 18, 2023
Barbara planned an amazing vacation for us across Italy and on short notice. It ended up including a gondola tour in Venice, riding a Vespa through wine country, and cruising along the Amalfi Coast. Barbara got us to four cities without a rental car. All pickups, whether it was by boat, train or car went seamlessly. The hotels she picked were clean, comfortable, and in walkable areas. During the trip, Barbara and her collegues were extremely responsive and helpful. Any last minute changes we... Read more

Barbara planned an amazing vacation for us across Italy and on short notice. It ended up including a gondola tour in Venice, riding a Vespa through wine country, and cruising along the Amalfi Coast. Barbara got us to four cities without a rental car. All pickups, whether it was by boat, train or car went seamlessly. The hotels she picked were clean, comfortable, and in walkable areas. During the trip, Barbara and her collegues were extremely responsive and helpful. Any last minute changes we needed, they took care of it. A wonderful experience!

Activity Reviews
Cooking class. Pizza and gelato making!
Cooking class. Pizza and gelato making!
Rome

Fun, informative, and generous with the wine. But more people than we were expecting in what was called a small group (about a dozen people)

Wine tour by Vespa
Wine tour by Vespa
Florence

This was just the best. A patient tour guide taught us to ride the Vespa and then guided us out of Florence and into wine country. It was fun, beautiful and the wineries were gorgeous.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Tour and Accademia Visit (Michelangelo's David) - wine tasting
Guided Tour and Accademia Visit (Michelangelo's David) - wine tasting
Florence

An extremely informative private tour

Guides, Drivers and Staff
Venice Gondola Ride
Venice Gondola Ride
Venice

The gondola ride was pretty, but it felt like we were in a gondola traffic jam. Each boat just a few feet apart.

Local specialist: Barbara Rebella
Barbara
Barbara Rebella
Local specialist in Kirkland WA | Replied on Oct 18, 2023

Dear Greg and Marike!
Thank you very much for your kind words and feedback.
Organizing this trip has been a pleasure, and we thank you for trusting us on such a special occasion.

I hope to plan another holiday to Italy for you in the future. Until then, all the best and safe travels!
Warm regards

Barbara

The Best Source for Travelling Abroad
Italy | Oct 2 - Oct 12, 2023

Michelle
Michelle L.
Cedar Rapids, IA | Reviewed on Oct 17, 2023
We were delighted with the trip that Jessica and her team planned for us. They suggested places that we hadn't considered, which proved to be great ideas. Their recommendations for hotels were spot on. The guides and drivers they found were reliable, informative and easy to communicate with. It was easy to communicate with Jessica and her team during the trip, and we appreciated the ability to track our plans using the app they provided. I love working with KimKim because their specialists... Read more

We were delighted with the trip that Jessica and her team planned for us. They suggested places that we hadn't considered, which proved to be great ideas. Their recommendations for hotels were spot on. The guides and drivers they found were reliable, informative and easy to communicate with. It was easy to communicate with Jessica and her team during the trip, and we appreciated the ability to track our plans using the app they provided. I love working with KimKim because their specialists are embedded in each country, giving them unique insights and connections.

Hotel Reviews
Naplesuite
Naples

The owner actually met our car and walked us to the hotel as it can be difficult to navigate the twisting streets of Naples. She's created a welcoming suite of rooms with all the you could ask for. We were very pleased with the hotel and our host's hospitality.

Torre Sant'Angelo
Forio

I almost hate to review this hotel because I'd like to keep it a secret. It's an absolute gem of a hotel, intimate and family-run. Everyone was incredibly gracious, and the views are incomparable. All the produce is grown from their own gardens, and the meals are nourishing and affordable. They even offered to save bottle with leftover wine for our next night (although the idea of leftover wine in Italy is highly unlikely). I will return as often as I can.

Hotel Continental
Sorrento

Everything about this hotel was wonderful. The decor and views are beautiful, and it's located close enough to walk to the sights, restaurants and stores of Sorrento, while providing a peaceful respite from the hustle and bustle. We especially appreciated the friendly staff, who helped us immensely with restaurant reservations and overall navigation.

Rinuccini Relais
Naples

A perfect oasis in the heart of busy Naples.

Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Oct 24, 2023

Dear Michelle,

Thank you for your review. It was a great pleasure to assist you in designing this Italian trip. We often do local inspections and meet our suppliers to ensure we provide you with the best possible experience tailored to your preferences. Thank you for entrusting your travel plans to us!

Arrivederci! See you soon in Italy!
Jessica & Storywalking Team

Elena and Andrea made the trip to Italy easy
Italy | Sep 23 - Oct 2, 2023

JoDee
JoDee N.
Laguna Vista, TX | Reviewed on Oct 16, 2023
Elena and Andrea made the trip to Italy so very easy. It was the first time I had travel to Europe so was a little nervous. But with both their help everything went fine. Andrea helped us out when the e-bike chain came off. They called the company and had them send out a different bike. Transfers to different site seeing places was made easier by having a driver already booked. Our vacation went smoothly and will definitely use Kimkim again Read more

Elena and Andrea made the trip to Italy so very easy. It was the first time I had travel to Europe so was a little nervous. But with both their help everything went fine. Andrea helped us out when the e-bike chain came off. They called the company and had them send out a different bike. Transfers to different site seeing places was made easier by having a driver already booked. Our vacation went smoothly and will definitely use Kimkim again

Hotel Review
Relais Osteria Dell'Orcia
Castiglione d'Orcia

Love this place, staff was exceptional. The only thing is out in the country so make sure you have a car or a driver to use.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Market, Cook and Dine in Florence
Market, Cook and Dine in Florence
Italy

Barbara was a fantastic teacher. Took us to the fresh market and then we went to her house to cook. She taught us how to roll the dough for gnocchi. My daughter and I both loved the market and the lesson

Local specialist: Elena Del Vecchio

Fabulous experience with Moreno and his count...
Italy | Oct 1 - Oct 8, 2023

N
namratha p.
Basking Ridge, NJ | Reviewed on Oct 15, 2023
Fabulous experience with Moreno and his counterpart. Had an excellent time in Italy Read more

Fabulous experience with Moreno and his counterpart. Had an excellent time in Italy

Activity Reviews
Vatican & Sistine Chapel Tour
Vatican & Sistine Chapel Tour
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Ravello, Amalfi & Positano
Ravello, Amalfi & Positano
Sorrento
Quality of Experience
Guides, Drivers and Staff
Transport
Historical Rome walking tour and Colosseum guided Tour
Historical Rome walking tour and Colosseum guided Tour
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
3 Hours private tour Lake Como from Cernobbio
3 Hours private tour Lake Como from Cernobbio
Lake Como
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Moreno Moretti
Moreno
Moreno Moretti
Local specialist in Italy | Replied on Oct 15, 2023

Thank you so much for your feedback!
I'm so pleased you had a lovely stay, looks like you enjoyed it all!
Thanks again for booking with us and we look forward to your next trip to Italy!
All the best,
Moreno and Melanie, and the rest of the team!

Italy Honeymoon 2023!!
Italy | Sep 22 - Oct 7, 2023

Douglas
Douglas O.
Wauwatosa, WI | Reviewed on Oct 14, 2023
Irene was fantastic. Was very easy to work out various details and modify the trip to our preferences with hotels, travel and different activities. The best part was the ease of travel as we visited various cities throughout Italy including Rome, Siena, Florence, Sorrento, Positano and Amalfi Coast. Between cities while we saw other folks trying to figure out how to get to hotels, waiting in line for taxi service we had private drivers already setup to take us from city to city. It not... Read more

Irene was fantastic. Was very easy to work out various details and modify the trip to our preferences with hotels, travel and different activities. The best part was the ease of travel as we visited various cities throughout Italy including Rome, Siena, Florence, Sorrento, Positano and Amalfi Coast. Between cities while we saw other folks trying to figure out how to get to hotels, waiting in line for taxi service we had private drivers already setup to take us from city to city. It not only made travel easy (but helped with the wife's luggage) :) !!
I know some people just plan the trip on their own, but it is nice to have a resource that knows the region you are traveling to and the worries are completely removed. I would absolutely recommend the travel service. We are already looking at where to go next year!
Ciao!!

Local specialist: Irene Lappa

Where to Begin? An amazing Italian Adventure!!
Italy | Oct 3 - Oct 11, 2023

Lee
Lee S.
North Charleston, SC | Reviewed on Oct 14, 2023
Where to Begin? We had the trip of a Lifetime for our first visit to Italy! It was all because of our Travel Agent, Giulia! We worked with her over a few months to craft the best possible trip tailored to our requests and desires. Everything Giulia recommended and set up for our trip went off with out a hitch! We visited Rome, Venice and Lake Como! It was a great combination of wonderful places to sample some of the best sites, food, wine and excursions that Italy has to offer!
The tours,...
Read more

Where to Begin? We had the trip of a Lifetime for our first visit to Italy! It was all because of our Travel Agent, Giulia! We worked with her over a few months to craft the best possible trip tailored to our requests and desires. Everything Giulia recommended and set up for our trip went off with out a hitch! We visited Rome, Venice and Lake Como! It was a great combination of wonderful places to sample some of the best sites, food, wine and excursions that Italy has to offer!
The tours, hotels and transportation while in country were all top notch--all thanks to Giulia!
Thanks Giulia!! We will be coming back soon!
Ciao!

Local specialist: Giulia Bonati
Giulia
Giulia Bonati
Local specialist in Padova, Italy | Replied on Oct 15, 2023

Dear Lee,

Thank you so much for sharing this fantastic review about your trip to Rome, Venice and the Lake Como!! It's a pleasure to know that you enjoyed everything of your trip and I am glad we've been able to create unforgettable memories in my beloved country.
I wish you all the best, and I'm looking forward to welcoming you to Italy again!
Ciao!
Giulia

My husband and I just returned home from our ...
Italy | Sep 28 - Oct 5, 2023

Jennifer
Jennifer F.
Hoboken, NJ | Reviewed on Oct 14, 2023
My husband and I just returned home from our incredible 8 day trip to Italy. Andrea helped customize our travel arrangements perfectly and communicated with us along the way. He arranged all of our hotels along with private drivers to pick us up from the airport, train station and to take us to each hotel of our journey. He scheduled private tour guides to walk us through Rome, Naples and Pompeii. If you visit Pompeii you must schedule a private tour with Antonio. Best tour guide ever!!... Read more

My husband and I just returned home from our incredible 8 day trip to Italy. Andrea helped customize our travel arrangements perfectly and communicated with us along the way. He arranged all of our hotels along with private drivers to pick us up from the airport, train station and to take us to each hotel of our journey. He scheduled private tour guides to walk us through Rome, Naples and Pompeii. If you visit Pompeii you must schedule a private tour with Antonio. Best tour guide ever!! From Sorrento, Andrea arranged a small group boat tour to Capri where we spent the entire day swimming, shopping and enjoying our time relaxing on the boat. Our tour guides were fantastic! For our last night, Andrea scheduled a private cooking class in the home of Emanuela Maraolo. Just an amazing, one of a kind experience! Andrea checked in with us throughout the week to make sure we were enjoying our time in Italy. I would highly recommend working with KimKim and Andrea when planning your dream vacation to Italy. I will absolutely work with Andrea to plan my next trip to Italy- hopefully next year!

Activity Reviews
Day trip to Capri Island from Sorrento - small group
Day trip to Capri Island from Sorrento - small group
Italy

A day on a boat in Capri- best time ever! Our tour guides were wonderful.

Quality of Experience
Guides, Drivers and Staff
Transport
Cooking class with dinner
Cooking class with dinner
Italy

We had a private cooking class in the home of Emanuela Maraolo. I highly recommend!!

Quality of Experience
Food
Pompeii ruin visit with a private guide
Pompeii ruin visit with a private guide
Italy

Antonio was our private tour guide. He was extremely knowledgeable and passionate about educating visitors about the history and importance of Pompeii. The best!

Quality of Experience
Antonio the tour guide was the best.
Guides, Drivers and Staff
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Oct 14, 2023

Hi Jennifer, thank you so much for your wonderful words. We are glad you enjoyed your trip and it is always a great pleasure for us reading reviews like yours.

30th anniversary trip to Italy
Italy | Sep 13 - Sep 29, 2023

Nicky
Nicky U.
Tacoma, WA | Reviewed on Oct 14, 2023
We used Kimkim to plan our 30th wedding anniversary trip to Italy and they did not disappoint! Our travel specialist, Irene, did an excellent job selecting hotels, tours and experiences for us. In addition, all of the details like trains and transfers were booked for us. We received all the details about times, where to meet people and detailed itineraries prior to leaving for our trip and everything worked extremely well. When there were hiccups (only a couple over 3 weeks), the Kimkim team... Read more

We used Kimkim to plan our 30th wedding anniversary trip to Italy and they did not disappoint! Our travel specialist, Irene, did an excellent job selecting hotels, tours and experiences for us. In addition, all of the details like trains and transfers were booked for us. We received all the details about times, where to meet people and detailed itineraries prior to leaving for our trip and everything worked extremely well. When there were hiccups (only a couple over 3 weeks), the Kimkim team was right there to help. We were very well taken care of every step of the way.

One of the many highlights was arriving at in Venice to a private tour by water taxi to orient us. We arrived at our hotel, Corte di Gabriela, to a bottle of prosecco chilling in our room. The room was very comfortable, the staff was attentive and helpful, and the breakfasts were amazing. We had a wonderful walking tour of the city. Our guide from Liv Tours was very knowledgeable and we enjoyed learning about Venice's history and culture.

We chose to spend time in the Cinque Terre, which was very busy. Thankfully, Irene had recommended we stay in Levanto, a six-minute train ride from Monterroso. Levanto was much less crowded, but still full of history, beauty and things to do.

We loved Siena. The hotel, Residenza d'Epoca Palazzo Borghesi, was charming. We took two tours from there with Tuscan Escapes. Both were fantastic! We had an evening sunset tour of Tuscany, finishing with dinner at a winery. Danielo was an excellent guide, explaining the region and the wines. He was also a pleasure to talk with over dinner, as were the other guests. The next day we visited three Brunello di Montalcino wineries with Giorgia. We had lunch at one of the wineries, with all of the food made by the Mama--it was fantastic!

From there we went to Sorrento, which is lovely and a great jumping off point to visit Capri and the Amalfi coast. We hikes the Path of the Gods with Vincenzo. He was entertaining and very knowledgeable about the flora we encountered along the way. It was a joy to experience the passion he has for his work and to spend time with him.

We finished our trip with two days at the beach. It was the perfect end to a fabulous trip. We couldn't have done it all without Irene's help! We look forward to next time.

Hotel Reviews
Hotel Continental
Sorrento
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Residenza d'Epoca Palazzo Borghesi
Siena
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Palazzo Vannoni
Levanto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Orto De' Medici
Florence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Corte di Gabriela
Venice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Aperitivo & Stroll around Sorrento
Aperitivo & Stroll around Sorrento
Sorrento
Quality of Experience
Guides, Drivers and Staff
Private Amalfi Coast Driving Tour
Private Amalfi Coast Driving Tour
Italy
Quality of Experience
Guides, Drivers and Staff
Hiking the Path of Gods
Hiking the Path of Gods
Sorrento
Quality of Experience
Guides, Drivers and Staff
Transport
Brunello di Montalcino Wine Tour
Brunello di Montalcino Wine Tour
Siena
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tuscany Sunset Tour & Dinner
Tuscany Sunset Tour & Dinner
Siena
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Monterosso Wine Tasting & Lunch in the vineyards
Private Monterosso Wine Tasting & Lunch in the vineyards
Italy

There was a little miscommunication about what this would entail. When we arrived, the staff seemed surprised to see us. When we explained what we thought we had arranged, they told us what we would get instead. Despite this, we had a very nice time and the wines were good.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Afternoon Florence Highlights Walking Tour (Semi-private)
Afternoon Florence Highlights Walking Tour (Semi-private)
Florence
Quality of Experience
Guides, Drivers and Staff
Venice Highlights Walking Tour
Venice Highlights Walking Tour
Venice
Quality of Experience
Guides, Drivers and Staff
Grand Canal Private Orientation Tour
Grand Canal Private Orientation Tour
Italy
Local specialist: Irene Lappa

I feel the trip was amazingly planned out and...would choose kimkim again
Italy | Sep 27 - Oct 6, 2023

E
Erika H.
San Francisco, CA | Reviewed on Oct 13, 2023
I feel the trip was amazingly planned out and left out a lot of the guess work that we would have had to go through which takes a lot of effort and makes the trip more difficult. We had amazing guides, drivers, excursions and accommodations. We had a wonderful trip and cannot wait to go back. What I would suggest is: Making sure the snorkeling trip is really a snorkeling trip It was a lovely boat ride but not what we were expecting. The two gentlemen who took us on this trip were... Read more

I feel the trip was amazingly planned out and left out a lot of the guess work that we would have had to go through which takes a lot of effort and makes the trip more difficult. We had amazing guides, drivers, excursions and accommodations. We had a wonderful trip and cannot wait to go back.

What I would suggest is:

Making sure the snorkeling trip is really a snorkeling trip It was a lovely boat ride but not what we were expecting. The two gentlemen who took us on this trip were great but there was no snorkeling.

Shower size. I'm small so I wasn't affected, but there are people much bigger than I that would find the smaller showers difficult to maneuver in.

Other than that, the trip was beyond our expectations.

Local specialist: Elena Del Vecchio

Andrea could not have been any more professio...
Italy | Sep 25 - Oct 6, 2023

J
John K.
Elkton, MD | Reviewed on Oct 13, 2023

Andrea could not have been any more professional, knowledgeable, thorough, or available to us throughout this entire experience. Our trip through Italy was made all the more special because of him. Thank you, KimKim and thank you, Andrea!

Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Oct 14, 2023

Thank you very much John for your wonderful review. It was a pleasure working with you.
We will be glad to assist you for any future trip.

Well organized, full itinerary
Italy | Sep 27 - Oct 6, 2023

C
Cal L.
Eugene, OR | Reviewed on Oct 13, 2023

Amazing trip. Tours were great, private. Felt like we got to do/see everything we wanted to.

Local specialist: Elena Del Vecchio

Cecilia made planning a trip to Italy so EASY...
Italy | Oct 3 - Oct 11, 2023

S
Susan L.
Ashland, MA | Reviewed on Oct 12, 2023
Cecilia made planning a trip to Italy so EASY. She was helpful with everything and SO patient with all my questions. The transfers, trains, tours and experiences were all planned so well and made traveling so nice to have things in place. The hotel we stayed in was exactly what we were looking for. Wonderfull cooking class in Florence. I hope when we are ready to plan our next trip we can have Cecilia! Read more

Cecilia made planning a trip to Italy so EASY. She was helpful with everything and SO patient with all my questions. The transfers, trains, tours and experiences were all planned so well and made traveling so nice to have things in place. The hotel we stayed in was exactly what we were looking for. Wonderfull cooking class in Florence. I hope when we are ready to plan our next trip we can have Cecilia!

Hotel Review
C-Hotels Joy

Well priced hotel right next to train station and easy walking distance to Florence center. Clean and quiet. The breakfast in the morning was the best with the nicest woman who greeted us each morning. Many choices of food to eat and ALL delicious.

Authenticity & Character
Location
If taking the train, it was great to be so close.
Staff
The woman at breakfast was the best. Happy. Cheerful. Always ready to get you what you wanted. So much energy.
Cleanliness & Comfort
Local specialist: Cecilia Ventura

The trip was great, and everything that Irene...
Italy | Sep 22 - Oct 5, 2023

Che
Che S.
Clarendon, TX | Reviewed on Oct 12, 2023

The trip was great, and everything that Irene/KimKim prepared for us was absolutely amazing. I would recommend KimKim to anyone. Every detail of our trip was planned and executed without a problem. We will definitely be using KimKim on our next adventure.

Local specialist: Irene Lappa

Italy 2023
Italy | Sep 22 - Oct 3, 2023

Douglas
Douglas P.
Bay Shore, NY | Reviewed on Oct 12, 2023
I had written this review last week: To Harris Bitsounis and his team - Thank you for a very good experience in Rome, Florence and Venice. An excellent learning experience. All of the transportation connections were spot on. The Travel 12 communication service was very helpful. Of the hotels: The hotel is Venice was very good, perfect location, amenities and a helpful, friendly staff. Room was small and without seating. The hotel in Florence had a helpful and friendly staff. Room was small... Read more

I had written this review last week:

To Harris Bitsounis and his team - Thank you for a very good experience in Rome, Florence and Venice. An excellent learning experience. All of the transportation connections were spot on. The Travel 12 communication service was very helpful. Of the hotels: The hotel is Venice was very good, perfect location, amenities and a helpful, friendly staff. Room was small and without seating. The hotel in Florence had a helpful and friendly staff. Room was small and without seating. Location was distant and frightening to walk to in the darkness of night. The hotel in Rome had a helpful and friendly staff. The location was good. The room was clean. The presentation was poor. The entrance was dirty. All the cites were busy and crowded with tourists. The planned transportation connections made the entire trip work. The weather was perfect and there was no time wasted. Best regards, Doug and Connie Peden

Additionally, the tour guides for the Vatican, Colosseum and Roman Forum as well as the tour in Florence were excellent. The guides were professional and knowledgeable. The tour through Venice was adequate to gain an understanding of Venice.

Hotel Reviews
Hotel Olimpia
Venice

Excellent location, Excellent amenities. Friendly and helpful staff. Good breakfast. Small room.

Authenticity & Character
Full service hotel
Location
Near transportation
Staff
Full time, full service staff
Cleanliness & Comfort
Full service hotel. Room was small with no seating within.
Alfieri9 Boutique Hotel
Florence

Friendly staff. Small, clean Room. Excellent breakfast.

Authenticity & Character
Dark and desolate place to walk to at night
Location
Dark and desolate place to walk to at night
Staff
Friendly and helpfull
Cleanliness & Comfort
Room was clean. 2nd floor entrance was presentable.
Aenea Superior Inn
Rome

Friendly, helpful staff. Good location. Clean Room. Poor presentation. Dirty entrance.

Authenticity & Character
Needs a lobby
Location
Centrally located
Staff
Helpful and friendly
Cleanliness & Comfort
No
Activity Review
Vatican Guided Tour
Vatican Guided Tour
Rome

Amazing to see. Too much to see. Requires more time.

Quality of Experience
Guides, Drivers and Staff
knowledgeable , humorous
Transport
Helpful
Local specialist: Marianna Blatsouka
Harris
Harris Bitsounis
Local specialist in Athens | Replied on Oct 31, 2023

Dear Douglas,

I am really happy that you enjoyed your trip in some of the best parts of Italy. I am glad also hearing that you had great time in all these destinations and you enjoyed your tours. Also I would like to thank you regarding the feedback for the hotels as it is very helpful to get better and better day by day!

I wish you safe travels!

Best regards,
Harris

The entire experience from start to finish wa...
Italy | Sep 27 - Oct 10, 2023

Martha
Martha F.
Norfolk, VA | Reviewed on Oct 11, 2023
The entire experience from start to finish was exceptional, from planning to the trip itself. Our tour guides and the tours themselves were excellent. This was our first trip to Europe and it could not have been better, despite the record number of visitors to Italy this time of year. Irene made this a wonderful experience and I plan to ask her assistance for future travel plans outside the U.S. I have recommended her and Kimkim to several friends already. Read more

The entire experience from start to finish was exceptional, from planning to the trip itself. Our tour guides and the tours themselves were excellent. This was our first trip to Europe and it could not have been better, despite the record number of visitors to Italy this time of year. Irene made this a wonderful experience and I plan to ask her assistance for future travel plans outside the U.S. I have recommended her and Kimkim to several friends already.

Hotel Reviews
Lancaster Hotel
Milan
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Due Mari
Sestri Levante

The location was perfect and Sestri Levante was lovely. This peaceful setting was exactly what we needed toward the end of our 2 week trip. The shower was very tight and made it a bit challenging to bath but the views from the room made up for this.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Ottantotto
Florence

Handy to have self-serve laundry mat across the street from hotel! Check in was a bit tricky but we loved the room. Location was quiet and within walking distance to everything, including our favorite gelato spots!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Villa di Sorrento
Sorrento

Shower was tight but otherwise room was very nice.

Authenticity & Character
Location
easy access to Marina, restaurants and shops
Staff
Cleanliness & Comfort
Relais Le Clarisse
Rome

Beatrice had breakfast ready every morning and she was lovely.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Irene Lappa

Italy Family Vacation
Italy | Sep 28 - Oct 4, 2023

M
Michael P.
Ossining, NY | Reviewed on Oct 11, 2023
Moreno helped plan an amazing trip to Italy. The process was super easy and the trip went as smoothly as possible. Had experiences we would have never had if I had planned the trip on my own. Thank you! Read more

Moreno helped plan an amazing trip to Italy. The process was super easy and the trip went as smoothly as possible. Had experiences we would have never had if I had planned the trip on my own. Thank you!

Activity Review
Capri and the Amalfi coast boat tour with the Blu Grotto
Capri and the Amalfi coast boat tour with the Blu Grotto
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Moreno Moretti
Moreno
Moreno Moretti
Local specialist in Italy | Replied on Oct 11, 2023

Thank you Michael for letting us take care of your holiday; we are so pleased you enjoyed it!
We look forward to your next trip to Italy!
Thanks again, Moreno and the booking team

Outstanding experience which I never say!
Italy | Sep 30 - Oct 8, 2023

Elizabeth
Elizabeth M.
Nicetown-Tioga, PA | Reviewed on Oct 11, 2023
My son and I had the most amazing experience in Italy. When I was lucky enough to get connected with Giulia I shared what I was looking for. She put together the perfect trip for us, blending private and small group tours, wine tours, museums and our specific hotel needs. She did it all and was very organized-everything she planned went off without a problem. When does that ever happen? I even marveled at the way she had scheduled our museum times for when the museums were least... Read more

My son and I had the most amazing experience in Italy. When I was lucky enough to get connected with Giulia I shared what I was looking for. She put together the perfect trip for us, blending private and small group tours, wine tours, museums and our specific hotel needs. She did it all and was very organized-everything she planned went off without a problem. When does that ever happen? I even marveled at the way she had scheduled our museum times for when the museums were least crowded. As an example we went to see Michelangelo's David at 8 pm the one night the museum was open late. It was not at all crowded.
I have traveled all over the world and I have to say this was one of my most memorable trips. KimKim and Giulia were fantastic. Don't hesitate to use them. I will be using them for my next trip!

Hotel Review
Hotel Burchianti
Florence

wonderful small boutique hotel with incredible rooms and front desk staff who makes you feel special.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Giulia Bonati
Giulia
Giulia Bonati
Local specialist in Padova, Italy | Replied on Oct 11, 2023

Dear Elizabeth,

thank you very much for your great review! My goal is to plan the best experience for travellers in my country, so it's a big reward for me to read that your trip was one of my most memorable you ever had ๐Ÿ’› ! So, thank you again!!!
Bests,
Giulia

This trip is something that I will never forg...
Italy | Sep 20 - Sep 30, 2023

Phyllis
Phyllis G.
McKeesport, PA | Reviewed on Oct 11, 2023

This trip is something that I will never forget especially with meeting my Dadโ€™s family. It was so beautiful. Each place we stayed at was outstanding. The tour guides were amazing, explaining everything so beautifully. I thank my cousins Jeanne & Danny & his family for inviting me. I am truly blessed. I canโ€™t stop telling everyone about my trip & showing all the pictures. It takes my breath away how so beautiful everything is. Thank you Irene for a beautiful trip. ๐Ÿ‡ฎ๐Ÿ‡น๐Ÿ‡ฎ๐Ÿ‡น๐Ÿฅฐ๐Ÿ™๐Ÿป

Local specialist: Irene Lappa