Kimkim Trip Reviews for Italy

4.8
Based on 1,281 ratings
Read 1,281 verified reviews by travelers who booked their trip to Italy on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Seamless and stress free trip
Italy | Jul 3 - Jul 13, 2026

Cameron
Cameron K.
Atlanta, GA | Reviewed on Jul 20, 2026

Nothing but great things to day about the KimKim experience. Erica helped us curate a full 11 day Italy honeymoon plan and had lots of suggestions and advice for us as we worked through some iterative trip options to figure out what we wanted to experience. The excursions she booked for us were lots of fun and the best part was the private car transfers from every hotel, day trip, airport, etc. Never had to touch a steering wheel once. It really felt like a 5 star experience (both the booking process and the trip itself) and made our honeymoon stress free and simple. Everything just "worked".

Local specialist: Erica Gerakos

This trip epitomizes why we use KimKim. Fir...
Italy | Jun 23 - Jul 10, 2026

T
Tom D.
Boston, MA, USA | Reviewed on Jul 20, 2026
This trip epitomizes why we use KimKim.
First idea, go to Barcelona to see some of the 2026 Tour de France and continue on. Second idea go early and end the trip in Barcelona, start somewhere else. Hmmm Verona looks interesting.
Contact KimKim and outline a driving trip from Verona to Barcelona over 18 days.
In comes Leslie, a KimKIm Italy travel expert based in Bologna who puts together an amazing itinerary. Stops, tours, things to see, with a few tweaks (for us no wine tours) and...
Read more

This trip epitomizes why we use KimKim.
First idea, go to Barcelona to see some of the 2026 Tour de France and continue on. Second idea go early and end the trip in Barcelona, start somewhere else. Hmmm Verona looks interesting.
Contact KimKim and outline a driving trip from Verona to Barcelona over 18 days.
In comes Leslie, a KimKIm Italy travel expert based in Bologna who puts together an amazing itinerary. Stops, tours, things to see, with a few tweaks (for us no wine tours) and then we get to hotel selection. This is where Leslie and team excelled, we stayed at some wonderful places that we would never have found on our own no matter how long we scraped the internet.
Select the hotels, confirm the flights, add one more stop to break up a long driving day and we are good to go.
It all worked. The hotels were amazing, the tours and tour guides (Julien in Avignon was a stand out) were excellent. Working with Annalisa, our daily What’sApp contact, each afternoon we confirmed all the next days activity. We made a last minute change to a pickup point in Barcelona that was handled perfectly.
Memorable stops, Isola Bella ( just go), Avignon, Aigues-Mortes, Girona, cycling heaven. The history is amazing.
This was our 5th KimKim trip and was probably the best and definitely will not be the last.

Hotel Reviews
Hotel Regina
Barcelona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Palau Fugit
Girona

FAntastic, cannot recommend enough

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel La Casa Pairal
Collioure
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Clean comfortable, but strange layout
La Maison Molière
Arles
La Chapelle sur la Sorgue
L'Isle sur la sorgue
Authenticity & Character
Location
Perfect
Staff
Cleanliness & Comfort
Royal Hotel Sanremo
Sanremo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Des Iles Borromees
Stresa
Hotel Accademia
Verona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Gothic Quarter Walk
Private Gothic Quarter Walk
Barcelona
Avignon Private Guided Walking Tour with a Licensed Guide
Avignon Private Guided Walking Tour with a Licensed Guide
Italy

Julien was our favorite tour guide of the trip

Quality of Experience
Guides, Drivers and Staff
History, Legends & Monuments Walk
History, Legends & Monuments Walk
Girona
Half Day Tour: Isola Bella and Fishermen's Island
Half Day Tour: Isola Bella and Fishermen's Island
Italy

Our favorite tour of the trip Who knew?

Quality of Experience
Guides, Drivers and Staff
Transport
Private Walking Tour of Verona
Private Walking Tour of Verona
Italy
Local specialist: Leslie Tranchina

Handcrafted Journey Perfectly Matched our Italian Bucket List!
Italy | Jun 7 - Jul 2, 2026

Leslie
Leslie T.
Bellevue, WA, USA | Reviewed on Jul 20, 2026
We could not have been more pleased by the handcrafted Italian journey Melanie put together for our family! From a short list of destination choices around the country and our travel dates, she created a trip that included our entire wish list, including a town of our family's heritage, along with local excursions that showcased all the beauty and history Italy has to offer! The support provided by Melanie and Giovanna throughout the trip made each day's adventures flow with ease, allowing... Read more

We could not have been more pleased by the handcrafted Italian journey Melanie put together for our family! From a short list of destination choices around the country and our travel dates, she created a trip that included our entire wish list, including a town of our family's heritage, along with local excursions that showcased all the beauty and history Italy has to offer! The support provided by Melanie and Giovanna throughout the trip made each day's adventures flow with ease, allowing us to truly enjoy each experience rather than worry about constantly navigating logistics. Their hard work has left us memories for a lifetime!

Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Jul 20, 2026

Hi Leslie,
thank you so much for your review and your kind words. Thank you for trusting me with all my ideas, all my changes, all my suggestions, I wasn't going to stop until it was eactly how it should be for you all to enjoy this special Italian trip and experience some family history too.

I'm so pleased everything went perfectly, you'll have to come back as you still need to visit Siena!!

Have a wonderful summer and I look forward to your next trip!

Melanie and Giovanna!

Best tour guides- ZERO complaints!
Italy | Jul 3 - Jul 12, 2026

Wendy
Wendy M.
Ashburn, VA | Reviewed on Jul 18, 2026
Pompeii Guide Natalia was brilliant. HIGHLY recommend- she was a wealth of knowledge.
Amalfi Coast tour guide Alejandro was high energy, brought us on a super comfortable boat, and made us spectacular sandwiches and sweet treats just because he was super sweet- another excellent tour.
Sorrento- we took a cooking class with maybe Julia? I can't remember her name, but that was another awesome experience. Her home was amazing, and her lessons were something we will never forget.
Capri tour...
Read more

Pompeii Guide Natalia was brilliant. HIGHLY recommend- she was a wealth of knowledge.
Amalfi Coast tour guide Alejandro was high energy, brought us on a super comfortable boat, and made us spectacular sandwiches and sweet treats just because he was super sweet- another excellent tour.
Sorrento- we took a cooking class with maybe Julia? I can't remember her name, but that was another awesome experience. Her home was amazing, and her lessons were something we will never forget.
Capri tour guide Marcella- so much fun! She called us family immediately upon pick up and we had a blast the whole day with her.
Everyone you booked for us was excellent. We loved our trip to Italy.

Hotel Review
Maison Kalea
Sorrento

Our room was extremely clean, and a great size with a huge private balcony. Breakfast was excellent, and the staff was friendly. Hotel is also an easy 7-minute walking distance to the Sorrento district which is full of shops and restaurants.

Authenticity & Character
Fully of colors and tastefully decorated
Location
Easy walking distance to the main street of Sorrento
Staff
Kind and friendly
Cleanliness & Comfort
Most comfortable bed our of our 4 different hotel stays- we slept well!
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Jul 20, 2026

Hi Wendy,
Thank you for sharing your trip review! 😊
I’m happy to hear each of the guides made your experience so special and that Maison Kalea was a great fit for your stay on the Amalfi Coast. Thank you again for trusting me with your vacation. It was a pleasure planning it for you, and I hope to help you create another amazing adventure in the future! I wish you all the best!! Anita

The perfect Italy adventure!
Italy | Sep 22 - Oct 4, 2025

E
Ellen T.
Atlanta, GA | Reviewed on Jul 17, 2026

We had the most memorable and unforgettable two weeks in Italy thanks to Luca! There is absolutely nothing we would change about the trip from beginning to end. When we needed to trouble shoot an issue while there (rare) KimKim ‘s representatives immediately took care of the problem. Luca was excellent to work and we thank him!

Local specialist: Luca D'Arcangelo

Thank you
Italy | Jul 1 - Jul 11, 2026

J
J B.
Chicago, IL | Reviewed on Jul 16, 2026
Thank you guys for planning this trip. Memorable, with every detail covered. It took the stress out of travel and let us relax at every turn. Really made it special for our family. Thanks again. JB Read more

Thank you guys for planning this trip. Memorable, with every detail covered. It took the stress out of travel and let us relax at every turn. Really made it special for our family. Thanks again. JB

Hotel Reviews
Grand Hotel De La Ville
Sorrento

Easy access to all parts of Sorrento. Amazing views of the bay from our balcony. Excellent staff.

Gallery Hotel Art - Lungarno Collection
Florence

Excellent location in the heart of Florence. Easy access to all parts of the city. Excellent rooms.

Hotel Santa Chiara
Venice

Excellent location. Close to train station. Easy access to the city. Exceptional staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Self-Guided Florence Exploration
Self-Guided Florence Exploration
Florence
Quality of Experience
Private Family Highlights Walk with Michelangelo's David
Private Family Highlights Walk with Michelangelo's David
Florence
Quality of Experience
Guides, Drivers and Staff
Angela our tour guide was outstanding. The best of our trip.
Welcome to Italy
Welcome to Italy
Italy
Quality of Experience
Private Photoshoot
Private Photoshoot
Sorrento
Quality of Experience
Guides, Drivers and Staff
Depart Italy
Depart Italy
Italy
Quality of Experience
Day Trip to Positano & Amalfi by Boat
Day Trip to Positano & Amalfi by Boat
Sorrento

See below

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Cinque Terre & Pisa
Day Trip to Cinque Terre & Pisa
Florence

Cinque Terre was amazing

Quality of Experience
Guides, Drivers and Staff
Transport
Morning Culinary Discovery Walk
Morning Culinary Discovery Walk
Florence
Quality of Experience
Guides, Drivers and Staff
Private Day Trip to Verona & Lake Garda
Private Day Trip to Verona & Lake Garda
Venice
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discovery Walk with St. Mark's Basilica, Doge's Palace & Gondola Ride
Discovery Walk with St. Mark's Basilica, Doge's Palace & Gondola Ride
Venice

Great history tour.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Jul 17, 2026

Thank you so much, JB! It was truly our pleasure to help plan your family's trip. We're so happy to hear that you were able to relax and enjoy the experience without the stress of managing all the details—that's exactly what we strive for. Knowing we helped create special memories for your family means the world to us. Thank you again for your kind words and for trusting us with your vacation. We can't wait to help you plan your next adventure!

Amazing Italy Vacation thanks to Giulia
Italy | Jun 28 - Jul 5, 2026

JAMES
JAMES T.
San Antonio, TX | Reviewed on Jul 16, 2026

We planned our Milan and Lake Como trip late in the season and kept hitting sold-out rooms, then we found Giulia. She listened, found two perfect boutique hotels in great locations, and built an itinerary we never could have put together ourselves. Her guides were excellent, and every excursion was a hit: a fantastic cooking class, and wonderful tours of the Duomo, The Last Supper, and the surrounding areas. Once we arrived, she stayed with us every step of the way. Highly recommend!

Local specialist: Giulia Carucci
Giulia
Giulia Carucci
Local specialist in Bologna | Replied on Jul 20, 2026

Dear James and Eleni,

thank you so much for your wonderful review and for your vey kind words ❤️!
I couldn't be happier to hear this and to know that you were so happy about your trip, this was exactly my aim!
It was a pleasure helping you with this trip...and if ever you were planning to come back to Italy to visit other areas, you know you have a friend here and I will be more than happy to assist you again!
A big hug from Italy (I am actually on Lake Como right now!)😉
Giulia

The Perfect Partner for Our Italian Adventure
Italy | Jul 2 - Jul 11, 2026

Joseph
Joseph C.
Chicago, IL | Reviewed on Jul 15, 2026
Chris was wonderful to work with throughout the planning and booking process for our trip to Italy. He took the time to understand our vision, offered thoughtful suggestions, and helped guide our decisions without ever making us feel pressured in one direction or another. Once our itinerary was finalized, the planning, coordination, and execution across the KimKim team and their travel partners were outstanding. Everything felt remarkably seamless, and we truly did not have to worry about... Read more

Chris was wonderful to work with throughout the planning and booking process for our trip to Italy. He took the time to understand our vision, offered thoughtful suggestions, and helped guide our decisions without ever making us feel pressured in one direction or another.

Once our itinerary was finalized, the planning, coordination, and execution across the KimKim team and their travel partners were outstanding. Everything felt remarkably seamless, and we truly did not have to worry about a thing.

After arriving, we gained an even greater appreciation for all of the behind-the-scenes coordination, especially with transfers between destinations and reserved tours. Chris and our local contact, Maria, were incredibly responsive to our questions and always made sure we knew the plans for the following day, which gave us tremendous peace of mind.

The hotels were lovely and thoughtfully selected, with excellent locations that allowed us to feel more like locals than tourists.

Our favorite experiences were the private boat tour around Capri with our captains, Mario and Rafaello, and the Path of the Gods hike in Positano with Vincenzo. Those experiences created memories we will treasure for years to come.

We are so grateful to Chris, Maria, and the entire team for helping us create such a special trip.

Hotel Reviews
Palazzo Tasso
Sorrento (NA) - Italy

Finding the entrance to Palazzo Tasso was a bit confusing at first, but fortunately the hotel’s website included helpful instructions on how to access it from a nearby side street. Once we arrived, we found the location to be excellent. Tucked away on a quieter street but just steps from Piazza Tasso, it offered both convenience and a peaceful atmosphere. Palazzo Tasso is a straightforward hotel, with a reception desk and guest rooms but no common areas for socializing or relaxing. That suited us perfectly, as we stayed there toward the end of our trip and were mostly looking for a comfortable place to recharge after long days of exploring. Our room had several thoughtful features that we especially appreciated, including keyless entry with a code instead of a traditional key, a balcony overlooking the main street, a spacious shower, and a high-quality Dyson hair dryer. Those details made our stay feel both easy and comfortable. Overall, Palazzo Tasso was a great base for enjoying everything Sorrento has to offer.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Imperati Suites
Positano

We had a wonderful stay at Imperati Suites. While it is not located right in the middle of town, the location was still very manageable and offered a nice balance of convenience and tranquility. It is close enough to the road that arriving with luggage was easy and did not require navigating too many stairs. Getting to the beach was straightforward, with several routes to choose from. We especially enjoyed taking the longer path, which involved fewer stairs and offered beautiful views along the way, as well as plenty of restaurants and shops to explore. Katia was incredibly welcoming and always available to answer questions or help with anything we needed during our stay. Her hospitality made us feel right at home. The rooms were surprisingly spacious, exceptionally clean, and very comfortable. However, the highlight of our stay was waking up each morning to the stunning view and enjoying breakfast on the balcony. It was the perfect way to start the day and one of our favorite memories from Positano.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Mignon Sorrento
Sorrento

We had a wonderful stay at Hotel Mignon. The location was excellent - just a short walk from Piazza Tasso - and we loved having a market and bank nearby within walking distance, which made everything incredibly convenient. The staff were warm and welcoming from the moment we arrived. The hotel itself is beautifully decorated and impeccably maintained. Every area felt clean and inviting throughout our stay - especially the dining and outdoor areas. While the rooms are not large, they are thoughtfully designed and make great use of the space. Our room was very clean, comfortable, and had everything we needed. As Americans visiting during the summer, we especially appreciated how well the air conditioning worked! We would absolutely stay at Hotel Mignon again and would happily recommend it to anyone visiting Sorrento.

Authenticity & Character
One of the things we appreciated most about Hotel Mignon was how thoughtfully the space was designed. The hotel makes excellent use of its footprint while maintaining a cohesive style throughout. For example, the entrance is a long hallway, and rather than treating it as merely functional, the hotel transformed it into a beautiful space that complements the character of the rest of the property. The dining area and outdoor spaces also felt very intentional in their design. There was an abundance of intimate seating, which created a welcoming atmosphere and made it feel like the perfect place to begin the day over breakfast or unwind in the evening. It also encouraged guests to relax and connect with one another.
Location
The location was excellent - just a short walk from Piazza Tasso - and we loved having a market and bank nearby within walking distance, which made everything incredibly convenient.
Staff
Cleanliness & Comfort
The dining area, outdoor spaces, and our room were all exceptionally clean and comfortable. The hotel was consistently well maintained, and the inviting seating areas made it easy to settle in and enjoy the surroundings. The thoughtful design and attention to detail contributed to a stay that felt both relaxing and welcoming.
Activity Reviews
Private hike along the Path of Gods
Private hike along the Path of Gods
Positano

The private hike along the Path of the Gods was another highlight of our trip to Italy. Our guide, Vincenzo, was fantastic. He was engaging, easy to understand, and struck the perfect balance between sharing information and simply letting us enjoy the experience. He pointed out interesting sights along the trail, matched our pace perfectly, and shared stories about both Italian culture and his own life, which made the four-hour hike pass surprisingly quickly. We hiked from Agerola to Nocelle and then continued on to Montepertuso, from 9:00 a.m. to 1:00 p.m. The scenery was absolutely stunning throughout. Some of our favorite moments included seeing herds of goats on the mountainside, passing residents tending their gardens, and walking the same paths that donkeys traveled centuries ago. We also loved stopping at the lemonade stand in Nocelle and seeing the walkways that locals still use to travel between Nocelle and Montepertuso. As fans of Nicki Positano’s YouTubevideos, it was especially fun to recognize many of the views and landmarks we had seen online. This is not an easy hike, so we were very glad that we brought hiking shoes and plenty of water. That said, the effort was more than worth it. After finishing the hike, lunch at Ristorante Il Ritrovo in Montepertuso was the perfect reward and a wonderful way to end an incredible experience. We would highly recommend this excursion to anyone looking to experience the Amalfi Coast beyond the beaches and town centers.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full day boat excursion to the island of Capri (Lancia Sorrentina)
Full day boat excursion to the island of Capri (Lancia Sorrentina)
Italy

This full-day boat excursion to Capri was one of the absolute highlights of our trip. Having experienced it firsthand, we now fully appreciate the value of taking a private boat directly from Sorrento rather than navigating the ferry to Capri and joining a tour from there. The experience was seamless, relaxing, and allowed us to enjoy the island from an entirely different perspective. Our guides, Mario and Rafaello, struck the perfect balance of being welcoming, accommodating, and knowledgeable without ever feeling intrusive. We had already spent time exploring Capri by taxi a few days earlier, but seeing the island from the water was a completely different experience. They pointed out the various coves and took us to the quieter side of the island that we had not yet discovered. One of our favorite moments was being able to jump into the crystal-clear water and cool off during the day. The leisurely lunch on the island’s quieter side was exactly what we needed and provided a perfect break from the busier tourist areas. This excursion gave us some of our favorite memories from Italy, and we would highly recommend it to anyone visiting the Amalfi Coast.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on Jul 16, 2026
Hello Christine & Joe, Thank you so very much for your reviews, kind words, and recommendations. I really appreciate! Your detailed feedback will be so helpful to future travelers who might wish to get a glimpse into the quality of our services. For that, I am very grateful, along with our team in Greece Insiders, Kimkim, and Maria Grazia in Italy. Of course, I will be more than happy to help you plan any future adventure, to Italy/Greece/France, Turkey, and/or Croatia. These are the... Read more

Hello Christine & Joe,

Thank you so very much for your reviews, kind words, and recommendations. I really appreciate! Your detailed feedback will be so helpful to future travelers who might wish to get a glimpse into the quality of our services. For that, I am very grateful, along with our team in Greece Insiders, Kimkim, and Maria Grazia in Italy.

Of course, I will be more than happy to help you plan any future adventure, to Italy/Greece/France, Turkey, and/or Croatia. These are the countries I can help with. Feel free to get in touch with me whenever you are ready, it will be a pleasure to plan with you again!

Until that time, I wish you all the best and happy & safe future travels. Have a wonderful rest of your summer!

Kind regards,
Chris

Amazing week exploring Italy!
Italy | Jul 7 - Jul 14, 2026

B
Bonnie W.
Newark, NJ | Reviewed on Jul 15, 2026
We had an amazing week in Italy! We were able to truly relax and enjoy every moment because all of the stress of travel was taken care of by our incredible tour agent, Fabio. Every tour exceeded our expectations, and each guide was knowledgeable, engaging, and genuinely passionate about sharing the history, culture, and traditions of Italy. Some of the highlights included our unforgettable food tour with Matteo, a private winery tour and delicious lunch with Martina and her family, and... Read more

We had an amazing week in Italy! We were able to truly relax and enjoy every moment because all of the stress of travel was taken care of by our incredible tour agent, Fabio.

Every tour exceeded our expectations, and each guide was knowledgeable, engaging, and genuinely passionate about sharing the history, culture, and traditions of Italy.

Some of the highlights included our unforgettable food tour with Matteo, a private winery tour and delicious lunch with Martina and her family, and exploring the beautiful islands of Venice with Elena.

Thank you to everyone who made this trip so special. It was an unforgettable experience, and we can't wait to return!

Hotel Reviews
Hotel Sant'Antonin
Venice

This hotel was in a great location, just a short walk from the canal for convenient water taxi transportation. It was close to excellent restaurants, yet far enough away to enjoy a peaceful night's sleep. Our room featured large windows overlooking one of the few private gardens in the area, providing a beautiful and tranquil view.

Authenticity & Character
Nice back garden and breakfast room. Lots of antiques, and a front courtyard.
Location
Close to things, but on a quieter street.
Staff
Very friendly and offered to assist every time we entered or exited the hotel.
Cleanliness & Comfort
Very clean, beds and bedding were not the most comfortable.
Hotel Pendini
Florence

Located in the heart of Florence, this hotel was spacious, clean, and perfectly situated for exploring the city. Being right next to the square was incredibly convenient, although it was a bit louder in the evening than I would have preferred. The breakfast room was fantastic, and the croissants were absolutely delicious—the perfect way to start each day.

Authenticity & Character
Beautiful antiques throughout, with windows that opened to the square. Lots of old photos in hallways that were interesting to look at.
Location
Convienient to many shops, restaurants, and points of interests.
Staff
Everything was well kept and one gentleman that worked the breakfast room was so delightful, I wish I had gotten his name. It was obvious he enjoyed his job.
Cleanliness & Comfort
Extremely clean.
Charme Spagna Boutique Hotel
Rome

Our room was quiet, clean, and centrally located, making it the perfect base for exploring the area. The staff was friendly, welcoming, and incredibly helpful throughout our stay. We had a wonderful experience and would gladly stay here again.

Authenticity & Character
Cute little outside area to eat breakfast and drink cappuccino.
Location
Centrally located, we were able to walk all over the city.
Staff
So friendly and helpful. We landed really early and were able store luggage and grab water before exploring the area.
Cleanliness & Comfort
Quiet neighborhood, comfortable bed, and very clean.
Activity Reviews
Renaissance Walking Tour of Florence with David
Renaissance Walking Tour of Florence with David
Florence

This tour was definitely helpful in understanding the rich history of Florence. Our guide was friendly, knowledgeable, and did a wonderful job bringing the city's history to life. The experience gave us a much deeper appreciation for Florence and its incredible cultural heritage.

Quality of Experience
Great way to better understand Florence and it's history.
Guides, Drivers and Staff
Our guide (Jessica, I believe) was extremely knowledgeable and brought the city to light.
Transport
walking tour, guide met us promptly at our hotel
Private Tour of the Vatican Museums & Sistine Chapel
Private Tour of the Vatican Museums & Sistine Chapel
Rome

It was clear that our tour guide was exceptionally knowledgeable and well educated on the subject. She shared a wealth of fascinating information throughout the tour and even extended our time together to show us a few additional sites. My husband asked plenty of questions, and she answered every one with confidence and depth. Her expertise and enthusiasm made the experience both informative and enjoyable, and we left with a much greater appreciation for the history and culture.

Quality of Experience
The Sistine chapel is breathtaking. Must do experience.
Guides, Drivers and Staff
So much history to the Vatican, having a knowledgeable tour guide makes the experience so much better.
Transport
Walking tour and we met guide there.
Flavors of Rome | Food Tour with a Local Foodie
Flavors of Rome | Food Tour with a Local Foodie
Rome

Matteo was a fantastic guide and introduced us to a less touristy part of the city, where we were able to experience some of the region's most delicious and authentic foods. It was such a fun and flavorful experience and a wonderful way to explore neighborhoods we might never have discovered on our own. We also enjoyed meeting some of the local people who live and work in the area, which made the tour feel even more authentic. This was an unforgettable experience and one of the highlights of our trip.

Quality of Experience
One of our top experiences, fun and informative.
Guides, Drivers and Staff
Our guide was so friendly and engaging, it was like meeting up with a friend for food in drinks.
Transport
We walked, but guide was on time and gave perfect meeting instructions.
Visit Lucca & Pisa with Lunch & Wine Tasting
Visit Lucca & Pisa with Lunch & Wine Tasting
Italy

Throughout the tour, Andreas shared fascinating insights into the local culture and history at every stop. In Lucca, we learned about the village's rich past, visited the home associated with the story of Pinocchio, and explored the lively market square that was once an ancient Roman gladiatorial arena. We then enjoyed lunch and a wine tasting at Fattoria Enzo Carmignani, where our gracious hostess introduced us to several excellent white and red wines. It was a very different experience from the smaller, family-owned winery we had visited a few days earlier, giving us an appreciation for another side of Tuscany's wine culture. The day concluded in Pisa, which was the highlight of the tour. Andreas provided an in-depth history of the Leaning Tower, explaining both the era in which it was built and the remarkable engineering efforts that have preserved it over the centuries. His enthusiasm, expertise, and storytelling made this one of the highlights of our visit to Tuscany.

Quality of Experience
As silly as it sounds it was so fun to visit and climb the leaning tower.
Guides, Drivers and Staff
Everyone was so engaging. While we found the more intimate experience at another vineyard more relaxing, it was interesting to see and taste some of the other wines of the region.
Transport
Andreas is an excellent driver and tour guide giving us lots of information about every area we visited.
Private Murano and Burano Tour: Discover the Magic of Venice's Islands
Private Murano and Burano Tour: Discover the Magic of Venice's Islands
Venice

Elena was so engaging, friendly, and welcoming. She shared so much about the local culture and history, making the tour both informative and enjoyable. Burano was an absolute gem and was definitely the biggest surprise of our trip. As we traveled through the canals, Elena pointed out each of the islands we passed and was a wealth of knowledge about them. Her enthusiasm and expertise made this one of the highlights of our visit to Venice. The perfect ending of our week in Italy.

Quality of Experience
Such a fun way to spend an afternoon while learning a ton about the region.
Guides, Drivers and Staff
Elena was amazing, full of energy and knowledge.
Transport
It was so much fun getting to take water taxis to the different islands. It was also great to get picked up at our hotel.
Tuscany Day Trip to Siena & San Gimignano  | Lunch & Wine Tasting Included
Tuscany Day Trip to Siena & San Gimignano | Lunch & Wine Tasting Included
Florence

While Siena and San Gimignano were both amazing medieval villages to explore, the highlight of the day was our private winery tour and lunch with Martina and her family. The homemade food and Chianti were absolutely delicious, and the setting was breathtaking—like stepping into an Italian painting. It was a truly authentic and unforgettable experience that we will always remember.

Quality of Experience
It was such an intimate experience, we truly felt like we were having lunch at a friend's house. If the friend lived in a Tuscan farmhouse and had a mother that was a great cook.
Guides, Drivers and Staff
Martina and her mother were excellent hosts, and we got to learn the history of their family and their vineyard.
Transport
Samuel was an absolutely wonderful driver!
Private Colosseum & Roman Forum Tour
Private Colosseum & Roman Forum Tour
Rome

We learned so much about the history of ancient Rome on this tour. Our guide was incredibly knowledgeable and explained everything in a way that was easy to understand and engaging. Her passion for the subject made the experience even more enjoyable, and we came away with a much deeper appreciation for the history of Rome.

Quality of Experience
So informative, we walked away wanting to learn more.
Guides, Drivers and Staff
Guide was fantastic, she was from the area and had lots of knowledge.
Transport
We did have an issue with our transportation there not showing up. Fabio responded quickly and we were able to grab a taxi and still be on time for the tour.
Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on Jul 16, 2026
Buongiorno Bonnie, Thank you so much for your wonderful review and for your kind words. It was truly a pleasure helping you plan your trip to Italy, and I am delighted to hear that you were able to relax and fully enjoy the experience while we took care of the logistics. I am especially happy that you enjoyed your time with Matteo, Martina and her family, and Elena. They are all passionate about what they do, and I know they will be thrilled to hear your feedback. Thank you again for... Read more

Buongiorno Bonnie,

Thank you so much for your wonderful review and for your kind words.

It was truly a pleasure helping you plan your trip to Italy, and I am delighted to hear that you were able to relax and fully enjoy the experience while we took care of the logistics.

I am especially happy that you enjoyed your time with Matteo, Martina and her family, and Elena. They are all passionate about what they do, and I know they will be thrilled to hear your feedback.

Thank you again for trusting us with your trip. It was a pleasure working with you, and I hope Italy has left you with many beautiful memories that will last a lifetime.

I look forward to welcoming you all back in the future for another Italian adventure! 🙂

Wishing you all the best!

Arrivederci,
Fabio

Everything was planned perfectly- there is no...
Italy | Jun 22 - Jul 7, 2026

Danielle
Danielle R.
Canada | Reviewed on Jul 14, 2026
Everything was planned perfectly- there is no way we would have seen or done as much as we did without Rita and Manuela!
The trip was perfectly tailored to my children’s age and I would not hesitate to use this service again!
Read more

Everything was planned perfectly- there is no way we would have seen or done as much as we did without Rita and Manuela!
The trip was perfectly tailored to my children’s age and I would not hesitate to use this service again!

Hotel Reviews
Hotel Politeama
Palermo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Taormina Panoramic Hotel
Taormina
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Piazza Bellini & Apartments
Naples
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Be Mate Apartments
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Clark Hotel
Paris
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Giafra Sicilian Luxury Rooms
Agrigento
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore Pompeii with an Archaeologist
Explore Pompeii with an Archaeologist
Italy
Quality of Experience
Guides, Drivers and Staff
A Family Day in Ancient Rome: Colosseum & Forum Experience
A Family Day in Ancient Rome: Colosseum & Forum Experience
Rome
Quality of Experience
Guides, Drivers and Staff
Taste Palermo: Market & Street Food Experience
Taste Palermo: Market & Street Food Experience
Italy
Quality of Experience
Food
Guides, Drivers and Staff
Neapolitan Pizza Making Class
Neapolitan Pizza Making Class
Naples
Quality of Experience
Food
Guides, Drivers and Staff
The Vatican Unveiled:  From  Vatican Museum to Sistine Chapel
The Vatican Unveiled: From Vatican Museum to Sistine Chapel
Rome
Quality of Experience
Guides, Drivers and Staff
Big Mama was the best with the kids!
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Naples & Madrid | Replied on Jul 17, 2026

Dear Danielle, thank you so much for your kind words and feedback! It was a real pleasure organizing everything for you, and I’m so glad you enjoyed the overall experience. Hope to help you plan your next trip in the future. All my best, Rita🥰

Italy/France Trip
Italy | Jul 2 - Jul 11, 2026

M
Michael C.
Nashville, TN | Reviewed on Jul 12, 2026

Chris was an amazing host in the planning stages, execution and support during the trip. Highly recommend.

Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on Jul 18, 2026

Dear Michael & Dean,

Thank you for your kind words and recommendation, appreciate it. I am happy that all was smoothly executed and that you had an amazing time, along with Christine & Joe. Should you wish to plan a future adventure again, you know where to find me.

Wishing you all the best and a wonderful rest of your summer!

Kind regards,
Chris

Unforgettable Travel Experience!
Italy | Jun 24 - Jul 5, 2026

Mina
Mina P.
Ashburn, VA | Reviewed on Jul 10, 2026
Our family just returned from an unforgettable 12-day trip to Italy, and I honestly can’t recommend KimKim enough—especially our travel specialist, Valeria. From the very beginning, Valeria took the time to truly understand what we were looking for and created an itinerary that perfectly balanced the iconic highlights with time to slow down, relax, and experience Italy at our own pace. Traveling as a family of five with kids ranging from teenagers to an adult isn’t always easy, but every... Read more

Our family just returned from an unforgettable 12-day trip to Italy, and I honestly can’t recommend KimKim enough—especially our travel specialist, Valeria.

From the very beginning, Valeria took the time to truly understand what we were looking for and created an itinerary that perfectly balanced the iconic highlights with time to slow down, relax, and experience Italy at our own pace. Traveling as a family of five with kids ranging from teenagers to an adult isn’t always easy, but every detail was thoughtfully planned and tailored to our family.

Throughout the entire trip, everything ran incredibly smoothly. Every private driver was punctual and professional, every guide was knowledgeable, personable, and passionate about sharing the history and culture of their city, and every transfer and tour was seamless. We never had to worry about logistics, which allowed us to simply enjoy being together and fully immerse ourselves in the experience.

A special thank you to Anna, who was always quick to respond and incredibly helpful behind the scenes, and to our on-the-ground concierge, Marina. Knowing Marina was just a message away gave us so much peace of mind. Whether we had a question or needed assistance, we always felt completely supported and genuinely cared for.

Some of our favorite memories included biking through the Tuscan countryside, exploring Florence, experiencing the Vatican and the Colosseum with exceptional private guides, wandering the charming streets of Trastevere, visiting Pompeii, and ending our trip along the breathtaking Amalfi Coast. Every guide brought history to life in a way that made each destination so much more meaningful than if we had explored on our own.

What impressed me most was how effortless the entire trip felt. Even after an unexpected travel delay getting to Italy, everything continued to run smoothly. The communication, organization, and attention to detail never missed a beat. We always felt like someone was looking out for us, and that level of service is invaluable when traveling abroad.

If you’re considering using KimKim, don’t hesitate. And if you have the opportunity to work with Valeria, consider yourself lucky. She is thoughtful, organized, responsive, and genuinely passionate about creating unforgettable travel experiences.

This was truly one of the best family vacations we’ve ever taken, and so much of that is thanks to Valeria and the incredible team she assembled. Anna, Marina, our outstanding guides, professional drivers, and everyone involved worked together to make this trip feel effortless from start to finish. We came home with memories we’ll cherish forever, and we will absolutely use KimKim again and recommend them wholeheartedly to our family and friends.

Activity Reviews
Private tour of Pompeii
Private tour of Pompeii
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Private golf cart tour
Private golf cart tour
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Free day in Rapallo
Free day in Rapallo
Rapallo
Quality of Experience
Guides, Drivers and Staff
Transport
Ischia and Procida boat tour from Sorrento
Ischia and Procida boat tour from Sorrento
Italy
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Train transfer Rome/Sorrento with 2h guided tour in Pompeii
Train transfer Rome/Sorrento with 2h guided tour in Pompeii
Italy
Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Private Colosseum, Forum Tour & Palatine hill
Private Colosseum, Forum Tour & Palatine hill
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Private tour of the Vatican Museums, Sistine chapel and Saint Peter's Basilica
Private tour of the Vatican Museums, Sistine chapel and Saint Peter's Basilica
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Private e-bike tour in the Tuscany Countryside with wine tasting and Tuscan lunch
Private e-bike tour in the Tuscany Countryside with wine tasting and Tuscan lunch
Italy
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Florence and Accademia City Tour
Florence and Accademia City Tour
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Jul 19, 2026
Ciao Mina,
Thank you so much for your beautiful words.
It truly means a lot to the whole team and me.
I’m so happy to hear that your family had an amazing time in Italy and that everything went smoothly. It was a pleasure helping you create this special journey, and knowing that you came home with wonderful memories is the best reward. I will share your kind words with Anna, Marina, our guides, drivers, and all the team members who helped make your trip special. Thank you again for... Read more

Ciao Mina,
Thank you so much for your beautiful words.
It truly means a lot to the whole team and me.

I’m so happy to hear that your family had an amazing time in Italy and that everything went smoothly. It was a pleasure helping you create this special journey, and knowing that you came home with wonderful memories is the best reward.

I will share your kind words with Anna, Marina, our guides, drivers, and all the team members who helped make your trip special.

Thank you again for trusting us with your vacation.
We would love to welcome you back to Italy for another unforgettable experience!

A presto, valeria and all the YCJ team

Martina did an excellent job listening to my ...
Italy | Jun 9 - Jun 23, 2026

Karen
Karen R.
Chicago, IL | Reviewed on Jul 10, 2026
Martina did an excellent job listening to my needs (I have trouble walking) and guiding me on what cities would work/be difficult. She made sure I had transfers and rooms without stairs as best she could before she went on maternity leave. When/if she is back, I highly recommend her! Just be careful once you are on the trip as different people help you and are not as understanding/accommodating as Martina Read more

Martina did an excellent job listening to my needs (I have trouble walking) and guiding me on what cities would work/be difficult. She made sure I had transfers and rooms without stairs as best she could before she went on maternity leave. When/if she is back, I highly recommend her! Just be careful once you are on the trip as different people help you and are not as understanding/accommodating as Martina

Hotel Review
Salvadonica - Borgo del Chianti
San Casciano in Val di pesa

The best meal we ate in all of Italy was the cooking class meal we had here! Such a fun experience as well as delicious. Unfortunately, I’m not sure what to say about the restaurant though as our first night’s dinner was so salty neither of us could finish our meals. It made me want to cancel the second night’s meal , but I’m glad we didn’t as the second night’s dinner was delicious. Comfortable rooms and a lovely swimming pool was very relaxing. Gravel walkways to some of the rooms, so if you have trouble walking, select a room carefully

Authenticity & Character
Location
Relaxing and scenic location
Staff
Cleanliness & Comfort
Activity Reviews
Meeting Venice: boat cruise along the canals
Meeting Venice: boat cruise along the canals
Venice

It was nice to have a private boat tour, but we were in one of the taxi boats which are partially enclosed. It’s tricky for those with physical problems to get to the opened back or it’s a little crowded to stay up front with driver. But we did get a very knowledgeable tour guide who went out of the way to make sure we went by something that is special to me.

Quality of Experience
Guides, Drivers and Staff
Transport
Driver went out of his way to accommodate me, but the boats aren’t really built for sightseeing
Paper marbling workshop with a local artisan
Paper marbling workshop with a local artisan
Florence

It was so nice to do something a little different, yet also very authentic

Quality of Experience
Guides, Drivers and Staff
Rooftop bar Opera show
Rooftop bar Opera show
Rome

Such a nice unique experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Florence Golf Cart Tour
Florence Golf Cart Tour
Florence

They no longer allow golf carts in the heart of Florence, so we did Fiesole. There were nice views, but the main museum was closed. Went to alternate museum that was very small and not well air conditioned. I’d skip this golf cart tour. There were nice views on way up to Fiesole, but not really worth it

Quality of Experience
Guides, Drivers and Staff
Transport
Small group golf cart tour of Rome's highlights
Small group golf cart tour of Rome's highlights
Rome

Great experience, particularly if you can’t walk well or are in Rome during a heat wave.

Quality of Experience
Guides, Drivers and Staff
Transport
The openness of the golf carts make it easy to see, but only on the side you are sitting on. Try to get the seat behind the driver
Tuscan Traditional Cooking Class
Tuscan Traditional Cooking Class
Italy

Best meal we had in all of Italy!

Quality of Experience
Guides, Drivers and Staff
Flavors of Emilia: Food Valley Tour
Flavors of Emilia: Food Valley Tour
Italy

We loved this tour! Only suggestion is to cut down on the a,punt of food or spread it out over a longer period of time

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bologna Market & Food Tour
Bologna Market & Food Tour
Bologna
Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Martina Venturi

Everything was just as promised.
Italy | Jun 22 - Jul 4, 2026

Bessie
Bessie M.
Seattle, WA | Reviewed on Jul 09, 2026
Everything was just as promised.. Of course no one could predict the heat wave that happened, but I was very pleased that there were no problems with any of the reservations or tickets that Kimkim arranged. Everything went as smoothly as one would expect. The instructions given were very thorough and clear. I felt that the money was very well spent and we got exactly what we asked for. I really appreciate that they listened to every need and desire we had, and they stayed within our... Read more

Everything was just as promised.. Of course no one could predict the heat wave that happened, but I was very pleased that there were no problems with any of the reservations or tickets that Kimkim arranged. Everything went as smoothly as one would expect. The instructions given were very thorough and clear. I felt that the money was very well spent and we got exactly what we asked for. I really appreciate that they listened to every need and desire we had, and they stayed within our budget.I will definitely use Kimkim again and I have recommended them to many people.

Hotel Reviews
Moxy Milan Malpensa Airport
Somma lombardo VA

It got the job done and we needed the location. It was fine for a night. It was trying to be very minimalist, but unfortunately it tipped over the line of actually being lacking. Usually hotels have some information in the room about how to change the temp, how to reach the front desk by phone (there was no phone), and available food and services. This had nothing. Not a QR code, no paper info, nothing. The gentleman who checked us in was abrupt and was being overtly rude to his co-worker. The food at the restaurant was OK, but certainly overpriced for what it was and the cafeteria style of service.

Hotel Villa Adriana
Monterosso al Mare

Wonderful space with a perfect location. My only issue was that we were on the very top floor, I think because we needed a larger room, and the windows in this space are tiny and high up. For such a stunning location, I really would have preferred to be able to see the view from this hotel as it was raised up over the street level. Unfortunately we could barely see glimpses of the faraway hillsides and it felt dark.

Location
Staff
Cleanliness & Comfort
Salvadonica - Borgo del Chianti
San Casciano in Val di pesa

Beautiful and clean. A/C was so good! The pool is gorgeous and they are very friendly. I loved their breakfast. The only negative is that the restaurant was a bit disappointing. For the cost, I expected better. The food was either bland or over-salted. The breakfast was great, but the disappointing aspect was lunch and dinner. We sought those meals elsewhere.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Orto de' Medici
Florence

Comfortable, spotless, and beautiful. Great location, and service is wonderful.

Location
Staff
Cleanliness & Comfort
Hotel Dei Mellini
Rome

Lovely service, lovely room, A/C was great, everything was clean.

Location
Staff
Cleanliness & Comfort
Activity Reviews
Pasta Cooking Class with gelato
Pasta Cooking Class with gelato
Florence

I am so glad we did this! Our whole family had so much fun nd we learned some very helpful skills. We have already used them at home.

Quality of Experience
Food
Guides, Drivers and Staff
Florence Walking Food Tour
Florence Walking Food Tour
Florence

This was great, although it was much longer than we had expected. We weren't done until about 9:45pm. We were exhausted and feeling quite done with the whole thing by the end.

Quality of Experience
Guides, Drivers and Staff
Golf Cart --  SHORT TOUR OF ROME
Golf Cart -- SHORT TOUR OF ROME
Rome

This was one of my favorite things from the whole trip. Our guide was fun, and it was so much fun to zip around and see things this way. we all (kids included) loved this so much!

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit to the Colosseum & Roman Forum
Guided Visit to the Colosseum & Roman Forum
Rome

Our personal guide was so knowledgeable and kind. There was a heat wave going on and she was so considerate in trying to help us stay comfortable. She was wonderful.

Quality of Experience
Guides, Drivers and Staff
Vatican & Sistine Chapel Guided Tour
Vatican & Sistine Chapel Guided Tour
Rome

We booked this ourselves through Viator. This was not a Kimkim service and they had nothing to do with this reservation. That being said, this was supposed to be breakfast tour and promised less crowded viewing and it was anything but that. Full crowds and chaos. I would not book this again.

Local specialist: Giulia Bonati

Frequent User of Kim Kim
Italy | Jun 22 - Jul 2, 2026

A
Alycia M.
Chester, PA | Reviewed on Jul 09, 2026
We've used KimKim for three trips. Our first two experiences were outstanding and easily 5/5, which is why our expectations were high for this trip. While we still had a good time overall, this itinerary didn't quite meet the standard we've come to expect.
Two out of the five hotels (Rome, Amalfi) were below average compared to our previous trips, and we wouldn't recommend using those properties for future bookings. We were also disappointed that we didn't have any food tours, which we had...
Read more

We've used KimKim for three trips. Our first two experiences were outstanding and easily 5/5, which is why our expectations were high for this trip. While we still had a good time overall, this itinerary didn't quite meet the standard we've come to expect.
Two out of the five hotels (Rome, Amalfi) were below average compared to our previous trips, and we wouldn't recommend using those properties for future bookings. We were also disappointed that we didn't have any food tours, which we had been hoping for, and the private boat experience that was planned didn't happen.
Overall, it was a good trip, but it lacked the attention to detail and exceptional experiences that made our previous KimKim trips so memorable.

Hotel Reviews
Parlamento Boutique Hotel
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Meridiana
Sorrento
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Davanzati
Florence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ca Gottardi
Venice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Quirinale
Rome

Average hotel, far walk from center of town

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Best of Florence Walking Tour with David & the Duomo
Best of Florence Walking Tour with David & the Duomo
Italy
Venice Gondola Ride
Venice Gondola Ride
Venice

Was so fast and the boat rower didn’t acknowledge us or answer any of our questions. He was texting and on the phone the whole time.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Colosseum Tour Including Roman Forum
Private Colosseum Tour Including Roman Forum
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Vatican Tour & Sistine Chapel
Vatican Tour & Sistine Chapel
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Tour Amalfi Coast: Positano, Amalfi and Ravello
Full Day Tour Amalfi Coast: Positano, Amalfi and Ravello
Italy
Quality of Experience
Guides, Drivers and Staff
Elliot was amazing and gave us a wonderful experience.
Transport
Exclusive Capri Boat Tour from Sorrento
Exclusive Capri Boat Tour from Sorrento
Italy

Spent way too much time on the island of Capri and not enough time on the water swimming and seeing the grottos. We as a group wanted to spend less time in Capri and more time on the water and the staff said no.

Quality of Experience
Guides, Drivers and Staff
Transport
Shared Murano and Burano Excursion
Shared Murano and Burano Excursion
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Private Gelato & Biscotti Making Experience
Private Gelato & Biscotti Making Experience
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Leslie Tranchina

Sun, Stories & Italy: A Mother–Daughter Adventure
Italy | Jul 1 - Jul 8, 2026

C
Christine D.
Newark, NJ | Reviewed on Jul 09, 2026
The trip was absolutely magical! The trip was great overall - planning went well, we were supported while in Italy, and had so much fun together! The only complaint would be the heat, but that isn't kimkim's fault. Sun screen and lots of water were essential! Read more

The trip was absolutely magical! The trip was great overall - planning went well, we were supported while in Italy, and had so much fun together!

The only complaint would be the heat, but that isn't kimkim's fault. Sun screen and lots of water were essential!

Hotel Reviews
Hotel A La Commedia
Venice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
We saw a few ants in the bathroom and living room floor. I notified the front desk staff and they said they would take care of it.
Hotel Florida
Sorrento
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Navona Colors
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Roman Pizza Making Experience
Roman Pizza Making Experience
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Italy
Welcome to Italy
Italy
Quality of Experience
Amalfi Coast Day Trip with Positano Boat Transfer
Amalfi Coast Day Trip with Positano Boat Transfer
Sorrento
Quality of Experience
Guides, Drivers and Staff
Transport
Private Family City Highlights by Golf Cart
Private Family City Highlights by Golf Cart
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Colosseum & Roman Forum Visit with Arena Floor Access
Colosseum & Roman Forum Visit with Arena Floor Access
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Venetian Highlights Walk
Venetian Highlights Walk
Venice
Quality of Experience
Guides, Drivers and Staff
Transport
Depart Italy
Depart Italy
Italy
Quality of Experience
Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Jul 11, 2026
Thank you so much for your wonderful review, Christine! I'm so happy to hear your was such a magical experience. It was a pleasure helping you plan your Italian adventure, and I'm glad everything came together smoothly and that you felt supported throughout your journey. Italy certainly knows how to turn up the heat in the summer! 😊 I'm glad you were able to make the most of it with plenty of water, sunscreen, and unforgettable experiences. Thank you again for trusting me with your travels.... Read more

Thank you so much for your wonderful review, Christine! I'm so happy to hear your was such a magical experience. It was a pleasure helping you plan your Italian adventure, and I'm glad everything came together smoothly and that you felt supported throughout your journey.

Italy certainly knows how to turn up the heat in the summer! 😊 I'm glad you were able to make the most of it with plenty of water, sunscreen, and unforgettable experiences.

Thank you again for trusting me with your travels. I hope the memories you made together stay with you for years to come, and I'd love to help you plan your next adventure whenever you're ready!

Alex & the kimkim team!

Exceeded All Expectations!
Italy | Jun 22 - Jul 2, 2026

Heidi
Heidi P.
Ashburn, VA | Reviewed on Jul 07, 2026
From my first inquiry to the day we sadly departed Italy, our experience with Kim Kim was outstanding. The itinerary that Leslie curated for us was amazing, and included all of the activities/sights we wanted to experience while in Italy. Most of our tours/excursions were private, which was such a treat! And while we didn't necessarily love the larger group tours at the end of the trip, the guides were very good, and provided great information on the sites we were visiting. Having such... Read more

From my first inquiry to the day we sadly departed Italy, our experience with Kim Kim was outstanding. The itinerary that Leslie curated for us was amazing, and included all of the activities/sights we wanted to experience while in Italy. Most of our tours/excursions were private, which was such a treat! And while we didn't necessarily love the larger group tours at the end of the trip, the guides were very good, and provided great information on the sites we were visiting. Having such great experiences curated and planned for us took the trip to another level...and all we had to do was show up! We only had one small glitch while in Italy....the day we were in Florence we were not permitted to tour the Duomo, which had been advertised on our daily itinerary, and was something we were very excited for, and very sad to have missed. When I reached out to my local Kim Kim advisor, I was told that the itinerary did have "fine print" that indicated that some venues may be closed upon arrival, therefore we technically should have been prepared for that outcome. As we were very disappointed in missing one of the biggest attractions in Florence (after being told it was part of the itinerary), Kim Kim listened to my concerns and immediately issued us a monetary refund for that portion of the day for our inconvenience and disappointment (even though entrance to the Duomo is free). This small glitch was the only negative experience we had in our 12 days in Italy. I would definitely use them again, and plan to for an upcoming trip. Kim Kim made our 30th anniversary trip to Italy an exquisite adventure that we will treasure for years to come!

Hotel Review
47 Boutique Hotel
Rome

Great location, wonderful staff and rooftop restaurant. Would definitely stay here again and recommend to a frienc.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Best of Florence Walking Tour with David & the Duomo
Best of Florence Walking Tour with David & the Duomo
Italy

We were disappointed that the description of the itinerary included entrance to the Duomo, only to find out that it was not open on the day of our tour. Our guide said that the tour operators knew this, and should not have advertised it as open.

Quality of Experience
Wine Tasting at Bolgheri Castle on the Etruscan Coast
Wine Tasting at Bolgheri Castle on the Etruscan Coast
Italy
Quality of Experience
Guides, Drivers and Staff
Terrace Lunch with Vineyard View and Wine Tasting
Terrace Lunch with Vineyard View and Wine Tasting
Italy
Quality of Experience
Guides, Drivers and Staff
Wine experience in Montepulciano
Wine experience in Montepulciano
Italy
Quality of Experience
Guides, Drivers and Staff
Highlights of the Vatican & Sistine Chapel Tour
Highlights of the Vatican & Sistine Chapel Tour
Italy

I wish I had known that St. Peter's Basillica would be closed by the time our tour ended. I would have arranged to have made a separate visit there during it's open hours. I was disappointed that we did not get to have this as part of the tour, but I did have the time of the tour, so I could have done some better investigation and planning ahead of time.

Quality of Experience
Guides, Drivers and Staff
Colosseum & Ancient Rome Tour with Roman Forum
Colosseum & Ancient Rome Tour with Roman Forum
Rome

Larger group, but the guide was very knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Self Drive from Cortona to Rome with Orvieto en-Route
Self Drive from Cortona to Rome with Orvieto en-Route
Italy

We LOVED Orvieto, and were so glad that it was recommended to us as a stopping point@

Tour of Pienza, Val d'Orcia and Montalcino with Pecorino cheese and wine tasting
Tour of Pienza, Val d'Orcia and Montalcino with Pecorino cheese and wine tasting
Italy
Quality of Experience
Guides, Drivers and Staff
Local specialist: Leslie Tranchina
Leslie
Leslie Tranchina
Local specialist in Bologna | Replied on Jul 18, 2026
Hi Heidi, Thank you so much for taking the time to share such a thoughtful review. It truly means a great deal to me and the whole team. It was a pleasure creating this special anniversary journey for you, and I’m so happy to know that the itinerary, private experiences, guides, and overall organization made your trip feel so effortless and memorable. I’m also genuinely sorry again about the disappointment in Florence. I completely understand how important the Duomo visit was to you, and... Read more

Hi Heidi,

Thank you so much for taking the time to share such a thoughtful review. It truly means a great deal to me and the whole team.

It was a pleasure creating this special anniversary journey for you, and I’m so happy to know that the itinerary, private experiences, guides, and overall organization made your trip feel so effortless and memorable.

I’m also genuinely sorry again about the disappointment in Florence. I completely understand how important the Duomo visit was to you, and I’m grateful that you shared your concerns so openly and gave us the opportunity to address them.

Knowing that your 30th anniversary trip became an adventure you’ll treasure for years is the most rewarding feedback I could receive. Thank you for trusting me with such an important journey. I would be delighted to help you plan your next trip when the time comes!

Warmly,
Leslie

Northern Italy during recent heat dome
Italy | Jun 21 - Jul 4, 2026

Mary
Mary R.
Denver, CO | Reviewed on Jul 07, 2026
We had a wonderful trip despite temperatures 15-20 degrees above normal. We loved all the cities we visited- Bellagio at Lake Como, Ortisie, Venice, Florence and Monterosso in the Cinque Terre. The tours were great- especially the 2 women (Paola and Lucia) in Florence. The hotels went above our expectations- magnificent!! All of our arranged drivers were so professional and went above their prescribed duties to help us navigate from city to city and from train to water taxi. Read more

We had a wonderful trip despite temperatures 15-20 degrees above normal. We loved all the cities we visited- Bellagio at Lake Como, Ortisie, Venice, Florence and Monterosso in the Cinque Terre. The tours were great- especially the 2 women (Paola and Lucia) in Florence. The hotels went above our expectations- magnificent!! All of our arranged drivers were so professional and went above their prescribed duties to help us navigate from city to city and from train to water taxi.

Hotel Review
Classic Hotel Am Stetteneck
Ortisei

This hotel could not have been a better location to enjoy the Dolomites and Ortisei. The staff were wonderful and professional and helped us find the gondolas for 2 days of hiking. The food at breakfast was so delicious and freshly made. We loved this hotel

Authenticity & Character
The hotel displays the unique German and Italian blended culture of this area of Italy.
Location
Staff
Very friendly and helpful with directions to hiking trails. Their English was very clear.
Cleanliness & Comfort
Activity Reviews
Accademia Gallery - skip the line entrance (with guided tour)
Accademia Gallery - skip the line entrance (with guided tour)
Florence

It was very crowded and so an arranged tour was invaluable.

Quality of Experience
Guides, Drivers and Staff
Our personal guide through this museum helped us understand David and other sculptures in a way we could never have done on our own. Wonderful tour!!!!
Transport
Florence private guided walk including Accademia Gallery
Florence private guided walk including Accademia Gallery
Italy

The tour guide Paola was wonderful. We loved learning all about the history of Florence. We would never have understood this on our own. She gave us tips on other museums and churches to see on our own in Florence.

Quality of Experience
Guides, Drivers and Staff
The guide Paola and the guide Lucia were our favorites for the whole trip.
Transport
Uffizi - skip the line entrance
Uffizi - skip the line entrance
Florence

We loved our tour of the Uffizi. Definitely worth taking a tour rather than doing it on our own. The tour guide Lucia was wonderful and shared so much information we would never have understood on our own.

Quality of Experience
Guides, Drivers and Staff
Our guide Lucia was wonderful.
Transport
The Jewels of Venice (St. Mark & Doge Palace)
The Jewels of Venice (St. Mark & Doge Palace)
Venice

Both St Mark’s and the Doge palace were interesting places to visit. It was great to skip the lines to get into them. I would definitely do the tour again.

Quality of Experience
Guides, Drivers and Staff
Transport
Uffizi Gallery Guided  Visit (private guide)
Uffizi Gallery Guided Visit (private guide)
Florence

We didn’t have to wait in long lines and our guides were so knowledgeable about the art we were looking at. We would never have understood the art and architecture without their discussion.

Quality of Experience
Guides, Drivers and Staff
The 2 guides we had - Paola and Lucia were our favorites of all the tours we did in Italy on this trip. They were very friendly and knowledgeable and patient with our numerous questions. Despite record heat , they had patience and seemed to enjoy talking with us
Transport
Wonderful and smooth connections - very professional .
Hidden Venice and cicchetti experience
Hidden Venice and cicchetti experience
Italy

This tour was interesting and explained parts of the city of Venice.

Quality of Experience
P
Guides, Drivers and Staff
The staff at our hotel were very attentive and helpful with dinner reservations.
Transport
These people couldn’t have been more helpful. Our kimkim representative Andrea had guided that helped us from the transport can to the ferry and off the ferry to the hotel. Then upon leaving the hotel we had guided that helped us on and off the ferry to the train station. There was even one at the train station to help us fine the right platform. This is what kimkim excels at - the details of traveling - helping tourists navigate from one place to another without stress.
Lake Como Guided visit (Bellagio, Varenna and Villa Carlotta)
Lake Como Guided visit (Bellagio, Varenna and Villa Carlotta)
Italy

Very interesting tour of the Lake District and villa Carlotta and the general area.

Quality of Experience
Loved learning about the history of the Lake District
Guides, Drivers and Staff
The drivers were always on time and very professional.
Transport
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Jul 07, 2026

Thank you very much Mary for this great reviews and for the details. It was very helpful and I'll be always happy to assist you for your next trips.

Marianna planned a great trip! Everything wa...
Italy | Jun 23 - Jul 2, 2026

P
Pete M.
Ashburn, VA | Reviewed on Jul 05, 2026

Marianna planned a great trip! Everything was very easy and convenient. The transportation was so easy and the excursions and guides were fantastic. Highly recommend!

Local specialist: Marianna Loupou
Marianna
Marianna Loupou
Local specialist in Athens | Replied on Jul 06, 2026

Dear Pete,

Thank you so much for your kind words! I am glad you enjoyed Italy and thank you again for trusting me to assist with this adventure!

I wish you all the best and I hope to welcome you back again in the future!

Warmly,
Marianna

Tour of Rome, Florence and the Amalfi Coast
Italy | May 16 - May 29, 2026

Lisa
Lisa B.
New York, NY, USA | Reviewed on Jul 04, 2026
Fabio executed our vacation flawlessly. He was willing to meet as often as needed and was a great communicator. From the very beginning planning stages he listened to what we had to say and worked with us to plan a lovely trip of Rome, Florence, and Positano, including day trips to neighboring towns. He arranged for hotels (within our budget), transportation (train and private car service), and excursions based upon our requests. He used top notch providers and bilingual tour guides. He... Read more

Fabio executed our vacation flawlessly. He was willing to meet as often as needed and was a great communicator. From the very beginning planning stages he listened to what we had to say and worked with us to plan a lovely trip of Rome, Florence, and Positano, including day trips to neighboring towns. He arranged for hotels (within our budget), transportation (train and private car service), and excursions based upon our requests. He used top notch providers and bilingual tour guides. He was available to troubleshoot during the trip as well, and could always be reached throughout our trip. He made dinner reservations and recommendations, and was kind enough to assist our daughters with a rooftop reservation, even though they were not part of our trip.
Some of our favorite days were the wine tour at Rocca Farm with Martina and her family, and the Donna Rita cooking class in Sorrento with Giacomo and his parents. We definitely preferred the less crowded, more intimate tours.
Personally, the only thing I would do differently is I would build in a day or two to relax and just enjoy, but that was our decision to plan something daily, not his!
I highly recommend Fabio and his travel planning services. He is kind, considerate, attentive and competent, and an absolute pleasure to work with!

Hotel Review
Poseidon Hotel
Positano

Lovely family owned hotel in the heart of Positano. delcious food, gracious people, immaculately maintained. Fabulous pool area, restaurant and rooftop bar.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on Jul 06, 2026
Ciao Lisa, Thank you so much for this wonderful review and for taking the time to share your experience. It was truly a pleasure working with you and helping plan your journey through beautiful Italy. I am so happy to hear that you enjoyed experiences such as the wine tour at Rocca Farm and the cooking class with Giacomo and his family. Those authentic and personal experiences are often the moments that travelers remember most, and I am delighted that they became highlights of your... Read more

Ciao Lisa,

Thank you so much for this wonderful review and for taking the time to share your experience.

It was truly a pleasure working with you and helping plan your journey through beautiful Italy.

I am so happy to hear that you enjoyed experiences such as the wine tour at Rocca Farm and the cooking class with Giacomo and his family. Those authentic and personal experiences are often the moments that travelers remember most, and I am delighted that they became highlights of your trip.

Thank you as well for your kind words about my support before and during the journey. Being available for my clients every step of the way is something I care deeply about, so it means a lot to know that it made a difference. 🙏🏻

I hope this trip to Italy left you with memories that will last a lifetime, and I would be delighted to help you plan another Italian adventure in the future.

Thank you again for your support and recommendation. As a small business owner, it truly means the world to me.

Wishing you all the very best!

Arrivederci a presto,
Fabio

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