Kimkim Trip Reviews for Italy

4.8
Based on 1,095 ratings
Read 1,095 verified reviews by travelers who booked their trip to Italy on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Family trip to Italy
Italy | Sep 27 - Oct 5, 2025

kathy
kathy s.
Kamas, UT | Reviewed on Oct 14, 2025
Chris was very responsive and great to work with. Our family vacation went smoothly from start to finish. Read more

Chris was very responsive and great to work with. Our family vacation went smoothly from start to finish.

Hotel Reviews
Grand Hotel Parker’s Naples
Naples
Hotel Conca Park 4* Sorrento
Sorrento

Large hotel filled with large tour groups. Must be something more quaint in Sorrento. Did have a good location.

San Montano Resort & SPA Ischia
Lacco Ameno

This place was fabulous. We were upgraded to a room with a pool that was just great.

Staff
Activity Reviews
Tour To Capri From Sorrento
Tour To Capri From Sorrento
Italy

This was a great full day boat tour around the island. It was a completely different experience than what was noted on our itinerary, so we did not come as prepared as we would of liked to.

Quality of Experience
Guides, Drivers and Staff
Transport
Amalfi, Positano & wine tasting in Ravello
Amalfi, Positano & wine tasting in Ravello
Italy

This day was confusing. Driver picked us up and was also the guide. She did a good job, but at one point tells us the trip is going to cost us an extra 100 euros because it is going too long. We started on time, we were back to the van when we were supposed to be and we followed the itinerary as planned. The wine tasting made the schedule to long and we ended up only getting 30 minutes in Positano which was disappointing. Had to pay 80 in cash at end of tour.

Quality of Experience
Guides, Drivers and Staff
Transport
safe driver on crazy roads
Pompeii guided tour en route to Sorrento
Pompeii guided tour en route to Sorrento
Italy

Great guide, gave us the highlights.

Quality of Experience
Guides, Drivers and Staff
Transport
Full day Ischia tour with lunch & wine tasting
Full day Ischia tour with lunch & wine tasting
Ischia

Too long, could of done the whole trip in 4 hours, not whole day. Wine tasting experience was ok, but not necessary.

Welcome to Ischia
Welcome to Ischia
Italy

Too long, could of done the whole trip in 4 hours, not whole day. Wine tasting experience was ok, but not necessary.

Afternoon Neapolitan Cooking Class With Dinner
Afternoon Neapolitan Cooking Class With Dinner
Naples
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on Oct 15, 2025
Dear Kathy, Thank you very much for your kind words. I am delighted that everything went smoothly from start to finish and that you enjoyed this special holiday with your friends. Moreover, I appreciate the separate feedback regarding some hotels and tours, as well as their elements, and we will ensure that it is put to good use by sharing it with our partners and improving our future service. I truly enjoyed planning this trip with you and hope to help you again in your future travels to... Read more

Dear Kathy,

Thank you very much for your kind words. I am delighted that everything went smoothly from start to finish and that you enjoyed this special holiday with your friends. Moreover, I appreciate the separate feedback regarding some hotels and tours, as well as their elements, and we will ensure that it is put to good use by sharing it with our partners and improving our future service.

I truly enjoyed planning this trip with you and hope to help you again in your future travels to Italy and/or Greece.

Wishing you all the best for the holidays ahead and safe travels!

Kind regards,
Chris

Everything taken care of down to the last detail
Italy | Sep 26 - Oct 4, 2025

W
Ward S.
Chicago, IL | Reviewed on Oct 14, 2025
Giulia,
My wife and I are on the flight home today. Just wanted to thank you for doing a wonderful job on our travel arrangements. All of the details were taken care of. The hotels exceeded our expectations. Locations were perfect. Being greeted upon arrival in Venice, drivers waiting, water taxis always at the ready. The timing between trains, tours, and free time was well thought out. Private tours and guides were exactly what we were looking for. We appreciated the occasional...
Read more

Giulia,
My wife and I are on the flight home today. Just wanted to thank you for doing a wonderful job on our travel arrangements. All of the details were taken care of. The hotels exceeded our expectations. Locations were perfect. Being greeted upon arrival in Venice, drivers waiting, water taxis always at the ready. The timing between trains, tours, and free time was well thought out. Private tours and guides were exactly what we were looking for. We appreciated the occasional reminders you sent as well as being able to get responses from you or your staff when we had a question. We felt very comfortable the whole trip. It was obvious that you really listened to our desires when you put together the itinerary. Combine that with the beautiful scenery and people of Italy and our trip was fantastic.

Activity Reviews
Chianti Winery visit with Tuscan Wine Tasting and Lunch
Chianti Winery visit with Tuscan Wine Tasting and Lunch
Italy

This boutique winery catered to us very well. The scenery was fantastic and our seating in front of a wall of floor to ceiling glass enabled us to take full advantage. The wines and information were very interesting. Food/lunch along with it was very tasty and went well with the tasting.

Quality of Experience
Food
Assistance service on arrival
Assistance service on arrival
Italy

After a big travel day and a long train ride, jumping back into reality at a busy train station is a bit of a shock. Being met at our arrival was a very easy and comfortable way to ease into our stay. She explained a lot of things about how the water taxis worked and how to get around, all this on the way to the hotel. Very glad we had this.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Giulia Bonati

Don’t use kimkin
Italy | Oct 4 - Oct 13, 2025

W
wendy B.
Newark, NJ | Reviewed on Oct 14, 2025
Marta planned the trip and we were very disappointed in her planning. She did not tell us how remote the hotel in Agrigento was. We could not walk into town and Could not get a taxi or an uber. A hotel employee drove us in his personal car. The tour in the Valley of the Temples was supposed to be a small group but was over 40 people and was conducted in Italian and English. It was a waste. We could not walk into town.. The hotel in Siracusa was horrible. There were no services. The... Read more

Marta planned the trip and we were very disappointed in her planning. She did not tell us how remote the hotel in Agrigento was. We could not walk into town and Could not get a taxi or an uber. A hotel employee drove us in his personal car. The tour in the Valley of the Temples was supposed to be a small group but was over 40 people and was conducted in Italian and English. It was a waste. We could not walk into town.. The hotel in Siracusa was horrible. There were no services. The cooking class was great but we were not asked if there were any food concerns and one member of our group does not eat meat. Gila made adjustments but that shouldn’t have happened. Barbara, who took over for Marta was great and did her best to accommodate us. I definitely would not used Kimkin again and will not recommend them to others

Local specialist: BARBARA SCUNCIA

Seamless trip of a lifetime
Italy | Sep 7 - Sep 17, 2025

C
Capri B.
Chicago, IL | Reviewed on Oct 13, 2025
This was a fabulous trip. Smooth with no issues the entire time. The Kimkim team were amazing to work with and very communicative. They worked with me to make sure we was were to see everything we wanted, in the time and budget we gave them to work with. Seamless transition from one location to the other with no issues. Daily reminders of the plan for the next day and answered any questions we had while traveling. It gave my husband and I peace of mind while traveling in a foreign country... Read more

This was a fabulous trip. Smooth with no issues the entire time. The Kimkim team were amazing to work with and very communicative. They worked with me to make sure we was were to see everything we wanted, in the time and budget we gave them to work with. Seamless transition from one location to the other with no issues. Daily reminders of the plan for the next day and answered any questions we had while traveling. It gave my husband and I peace of mind while traveling in a foreign country knowing that we had them in our pocket if we had any issues (which we never did).
I would absolutely use Kimkim again, in fact, we are looking to go to Thailand in 2027 and have started working on an itinerary with them currently.
Thank you Kimkim for the memories of a lifetime.

Local specialist: Arianna Zampieri

McIntosh trip to Italy
Italy | Sep 28 - Oct 11, 2025

Lynn
Lynn M.
Ashburn, VA | Reviewed on Oct 13, 2025
The initial online planning process at KimKim.com is very user friendly and easy to navigate. I appreciate the photos and descriptions of the destinations. This was our second Kim Kim trip to Europe and we were very pleased with how it went. Sonia is a wonderful Italy specialist . Also , our concierge , Roberta was amazing . After an initial travel mistake on the part of my husband and I, she was kind and assisted us on
What’s app for the duration of our trip.
On our planning phone...
Read more

The initial online planning process at KimKim.com is very user friendly and easy to navigate. I appreciate the photos and descriptions of the destinations. This was our second Kim Kim trip to Europe and we were very pleased with how it went. Sonia is a wonderful Italy specialist . Also , our concierge , Roberta was amazing . After an initial travel mistake on the part of my husband and I, she was kind and assisted us on
What’s app for the duration of our trip.
On our planning phone call, Sonia really listened to what we desired to do on our trip as well as how we like to travel. Our accommodations and tours were great. All of our transfers and the gentlemen who drove us were fantastic. They definitely made getting from point A to B easier and we saw many different cities.
As for our tours , I was impressed with Livtours and their product. Everyone from, Lara in Milan , Sara N. And Linda in Rome and Andy in Tivoli were awesome guides. All of them are so knowledgeable and a pleasure to be around. The Rome in Sidecar Vespa tour was also so much fun. Claudio and his team were awesome!

Hotel Reviews
Hotel Carnival Palace
Venice

Beautiful hotel and Daniel assisted us with our transfer and water taxis. He gave us a great dinner recommendation and was a pleasure to spend time with.

Authenticity & Character
Location
Staff
Great stuff and bartender
Cleanliness & Comfort
Hotel Della Conciliazione
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
HOTEL VILLA CAMPOMAGGIO Resort & SPA
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palazzo Castri 1874
Florence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Marina Piccola
Manarola
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Uptown Palace Milan
Milan
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full day excursion to Lake Como from Milan (small group)
Full day excursion to Lake Como from Milan (small group)
Italy

Unfortunately due to a travel mistake, ( my husband and I were at fault) we did not do this tour.

Milan Last Supper Tour with City Highlights & Duomo
Milan Last Supper Tour with City Highlights & Duomo
Milan
Quality of Experience
Guides, Drivers and Staff
Transport
Venice Gondola Ride
Venice Gondola Ride
Venice

Beautiful time of day to go 6pm at sunset! Great memory . Our gondolier spoke to everyone but us , lol( his coworkers )overall a great experience.

Quality of Experience
Guides, Drivers and Staff
Group orientation walking guided tour of Venice highlights (no inner visits)
Group orientation walking guided tour of Venice highlights (no inner visits)
Italy

A bit too large of a group ( a woman got lost on the tour) it was difficult hearing the guide, but it was still an overall good experience and intro to Venice.

Quality of Experience
Guides, Drivers and Staff
Transport
Small group tour of Tivoli
Small group tour of Tivoli
Rome

Beautiful,unique tour! Andy is an awesome guide

Quality of Experience
Guides, Drivers and Staff
Transport
Small Group tour of Colosseum underground, Palatine Hill, and Roman Forum ( max 6 people)
Small Group tour of Colosseum underground, Palatine Hill, and Roman Forum ( max 6 people)
Rome

Great tour a bit hard to hear a coliseum , would recommend the headsets to hear a bit better but Linda was a great guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Small group tour of Vatican City , Sistine Chapel & saint Peter's Basilica
Small group tour of Vatican City , Sistine Chapel & saint Peter's Basilica
Rome
Quality of Experience
Very busy , but overall great experience
Guides, Drivers and Staff
Small group tour of Vespa ride
Small group tour of Vespa ride
Rome

Great drivers and Claudio was a fantastic guide and picture taker!

Quality of Experience
Guides, Drivers and Staff
Transport
Ferrari rental car for a day
Ferrari rental car for a day
Tuscany

The young man who dropped the car off was very professional and informative with good suggestions where to drive. My husband loved ( me too) his experience with the Ferrari.

Quality of Experience
Guides, Drivers and Staff
Transport
Private e-bike tour in the Tuscany Countryside with a cooking class experience, wine tasting and Tuscan lunch
Private e-bike tour in the Tuscany Countryside with a cooking class experience, wine tasting and Tuscan lunch
Italy

Tuscany is beautiful and Sam was a great e-bike guide ! We enjoyed our cooking class/wine tasting at the Complicita winery! Our teacher was great ( her name escapes me ,sorry).

Quality of Experience
Food
Guides, Drivers and Staff
Transport
1 hour with the David
1 hour with the David
Florence

Great tour , just a very crowded space, difficult to hear at times

Quality of Experience
Guides, Drivers and Staff
Hike the Villages of Cinque Terre
Hike the Villages of Cinque Terre
Italy

Our guide , Andrea was awesome at the Cinque Terre. He was very knowledgeable and considerate, taught us about using the train system and had good restaurant recommendations.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sonia Vanzin
Sonia
Sonia Vanzin
Local specialist in Venice | Replied on Oct 14, 2025

Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed your second KimKim trip and that everything - from the planning phase to on-the-ground support from our Concierge - made your experience special. It’s great to know you loved your tours and guides as well. We truly appreciate your kind words and hope to welcome you back for another adventure soon!

Our trip to Italy
Italy | Oct 1 - Oct 10, 2025

Kevin
Kevin R.
Newark, NJ | Reviewed on Oct 13, 2025
Our trip to Italy was absolutely amazing thanks to the KimKim team! Every detail — from the hotels and excursions to the seamless communication throughout the journey — was handled flawlessly.
A special shout-out to Melanie and Fabrizio for their outstanding support, attention to detail, and genuine care in making sure everything went perfectly. Their recommendations and responsiveness made all the difference.
We couldn’t have asked for a smoother or more memorable experience — we’ll...
Read more

Our trip to Italy was absolutely amazing thanks to the KimKim team! Every detail — from the hotels and excursions to the seamless communication throughout the journey — was handled flawlessly.
A special shout-out to Melanie and Fabrizio for their outstanding support, attention to detail, and genuine care in making sure everything went perfectly. Their recommendations and responsiveness made all the difference.
We couldn’t have asked for a smoother or more memorable experience — we’ll definitely be using KimKim again for our next adventure!

Hotel Reviews
Hotel Luna Convento
Amalfi

This is an amazing hotel. Centrally located (4 minutes from town) The staff is wonderful and kind. Very clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Central Wellness Hotel Sorrento
Sorrento

Very nice hotel. Updated and very clean. Staff is wonderful. Good location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Le Clarisse al Pantheon
Rome

Very nice hotel, Clean. The service here was top notch.

Authenticity & Character
Location
Centrally located
Staff
Cleanliness & Comfort
Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Oct 13, 2025

Hi Kevin,

thank you so much for your review and for booking your special trip with me.
Me and the team are so happy you had a wonderful stay and everything went smoothly, and you definitely had the best weather for it too.

Thanks again and I look forward to helping you plan your next trip.

A presto,
Melanie

Our 30-day trip through northern Italy was vi...
Italy | Sep 14 - Oct 12, 2025

J
John C.
Ashburn, VA | Reviewed on Oct 13, 2025
Our 30-day trip through northern Italy was virtually flawless. Our trip planning partner (Arianna) did a great job listening to our interests (wine, food, cooking, and natural areas/lakes/mountains) that we wanted to visit, and building an itinerary that met all of our expectations at a reasonable price. All transfers throughout our trip were on-time, and our drivers were courteous and professional. Our guides for each tour were top-notch and very friendly and personable, and while we may... Read more

Our 30-day trip through northern Italy was virtually flawless. Our trip planning partner (Arianna) did a great job listening to our interests (wine, food, cooking, and natural areas/lakes/mountains) that we wanted to visit, and building an itinerary that met all of our expectations at a reasonable price. All transfers throughout our trip were on-time, and our drivers were courteous and professional. Our guides for each tour were top-notch and very friendly and personable, and while we may not recall their names, our most memorable tours were as follows (not necessarily in rank order): the truffle hunt; the cooking class on Lake Como and the cooking class in Florence; the back-roads/less touristy places tour in Venice, Murano glass factory, Ricchi Winery (near Lake Garda) with lunch in a vineyard, the tour of four of the five villages of Cinque Terre, the sunset food tour and tasting in Bologna, and the parmesan-reggiano and balsamic vinegar tours in Modena. Above all, our daily conversations (via WhatsApp) with Francesca were very helpful in keeping us on-track, and also very pleasant and enjoyable. It is very clear to us that Arianna and Francesca are passionately committed to doing everything they can to help each customer thoroughly enjoy their vacation.

Local specialist: Arianna Zampieri

Our Italian Adventure was one to remember!...
Italy | Sep 9 - Sep 19, 2025

M
Moira G.
Chicago, IL | Reviewed on Oct 12, 2025
Our Italian Adventure was one to remember! The overall planning was great from venice and florence. Only downside of Venice was not allowing us to explore Murano and felt very weird for us to be boated their on the excursion and then be in a stored followed by sales people wanting our money for a 5k chandelier or what not. It was not enjoyable one bit. Didnt like the jewelry section and wish we could have explored muranos town a little bit. Loved florence, wish we got to see the Duomo... Read more

Our Italian Adventure was one to remember!

The overall planning was great from venice and florence. Only downside of Venice was not allowing us to explore Murano and felt very weird for us to be boated their on the excursion and then be in a stored followed by sales people wanting our money for a 5k chandelier or what not. It was not enjoyable one bit. Didnt like the jewelry section and wish we could have explored muranos town a little bit. Loved florence, wish we got to see the Duomo inside. Great tour of ufizzi she was lovely.

Hotel Reviews
Hotel Ca' d'Oro
Venice

Loved the staff. The breakfast was not good at all.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Maison du Sage
Florence

Stunning. Great staff. Great amount of room. Love everything

Authenticity & Character
Location
Close to everything.
Staff
Loved everyone!
Cleanliness & Comfort
Very clean.
Activity Reviews
Half Day-Trip to Pisa from Florence
Half Day-Trip to Pisa from Florence
Florence

Not enough time for 3 hours. It was fine. Dont recommend unless you do something else over there or in another town.

Quality of Experience
Guides, Drivers and Staff
Transport
Masterpieces of the Renaissance: Uffizi Gallery Tour
Masterpieces of the Renaissance: Uffizi Gallery Tour
Florence

Lovely tour. Great amount of time. Very intelligent.

Quality of Experience
Guides, Drivers and Staff
Transport
Best of Florence Walking Tour with David & the Duomo
Best of Florence Walking Tour with David & the Duomo
Florence

Great tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Murano Excursion with boat
Murano Excursion with boat
Venice

Not happy at all. Felt rushed to but something. Followed around my sales people. Poor jewelry section. Viewing the work was quick. Didnt get to explore the town. Very upsetting since we heard murano was gorgeous

Quality of Experience
Guides, Drivers and Staff
Transport
Visit to a Peggy Guggenheim Museum and Palace
Visit to a Peggy Guggenheim Museum and Palace
Venice

It was fine. I thought it was a museum, not a collection. My aunt and mom appreciated it but i could have skipped.

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome Walking Tour to Venice: The comprehensive view of the Floating City
Welcome Walking Tour to Venice: The comprehensive view of the Floating City
Venice

Great tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Oct 14, 2025
Hi Moira, Thank you so much for sharing your feedback: I’m really glad to hear that you enjoyed your time in Venice and Florence overall, and that the planning worked well for you. I’m truly sorry to know that the Murano experience didn’t feel authentic, we completely understand how that can take away from the charm of visiting such a beautiful island. We’ll make sure to review this experience with our local partner to ensure future travelers can enjoy more of Murano’s atmosphere and less... Read more

Hi Moira,

Thank you so much for sharing your feedback: I’m really glad to hear that you enjoyed your time in Venice and Florence overall, and that the planning worked well for you.

I’m truly sorry to know that the Murano experience didn’t feel authentic, we completely understand how that can take away from the charm of visiting such a beautiful island. We’ll make sure to review this experience with our local partner to ensure future travelers can enjoy more of Murano’s atmosphere and less of the sales-focused stops.

I’m also happy to hear you loved Florence and your guide at the Uffizi!

Thank you again for taking the time to share your thoughts; we really value your feedback as it helps us keep improving every journey.

Warm regards,
Jessica

A Wonderful Trip to Southern Italy 2025!
Italy | Oct 2 - Oct 9, 2025

J
Jan B.
Chicago, IL | Reviewed on Oct 12, 2025
A special thanks to Beatriz and the kimkim travel service. Bea was wonderful to work with in planning our trip and made some wonderful recommendations for us to tailor our trip to our needs. Our trip to Southern Italy was perfectly planned and executed. Our extended stay in Naples as our base worked well and allowed us to take our day trips to the city center of Naples, Casserta, Pompeii and our ancestral town. Even though kimkim did not arrange our flight travel, the local staff (Nadia... Read more

A special thanks to Beatriz and the kimkim travel service. Bea was wonderful to work with in planning our trip and made some wonderful recommendations for us to tailor our trip to our needs. Our trip to Southern Italy was perfectly planned and executed. Our extended stay in Naples as our base worked well and allowed us to take our day trips to the city center of Naples, Casserta, Pompeii and our ancestral town. Even though kimkim did not arrange our flight travel, the local staff (Nadia and Natalia) were most responsive to us when our direct flight from Chicago to Naples was diverted to Rome and we were bussed back to Naples later that day. They contacted our driver who was to pick us up from the airport in Naples and alerted the hotel to our late arrival. The Grand Hotel Oriente was a lovely, conveniently located hotel with wonderful staff. We were upgraded to a suite because of our extended stay-which was a pleasant surprise. Our daily drivers were professional and always polite and punctual-most of the time driving Mercedes cars. Only one day did a driver not show up-and once again the travel team got us a driver in no time, with only a slight delay.
My husband and I enjoyed the trip and would not hesitate to select kimkim again to arrange our travel plans.

Grazie !!

Hotel Review
Grand Hotel Oriente
Naples

I shared a review on Tripadvisor The Grand Hotel Oriente was wonderful!

Authenticity & Character
Location
Centrally located
Staff
Friendly, professional, very helpful
Cleanliness & Comfort
Entire hotel, rooms, restaurant
Activity Reviews
The Flavors of Naples: Private Traditional Cooking Class
The Flavors of Naples: Private Traditional Cooking Class
Naples

Also did not do this activity. Had to reschedule our visit to Amalfi coast on this day. The day of the original tour to Amalfi was raining and my husband was not feeling well, so we rested that day. The local travel support staff helped us reschedule Amalfi for this day and cancelled our cooking class.

Day Excursion to Capri Island and Anacapri
Day Excursion to Capri Island and Anacapri
Italy

Did not do this trip.

Guided Visit to Pompeii with Archeaologist
Guided Visit to Pompeii with Archeaologist
Italy

Our archaeological guide was amazing. She had a degree in archaeology. It greatly enhanced our visit to Pompeii. We learned so much more than just seeing Pompeii by ourselves. She also tailored the pace of the tour to us which was most appreciated.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Full Day Amalfi Experience
Private Full Day Amalfi Experience
Italy

Beautiful experience. Glad the driver did the driving-not us!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Visit of Naples & Veiled Chryst with a Local
Private Visit of Naples & Veiled Chryst with a Local
Naples

Loved seeing the streets of Italy with our private guide-very professional and knowledgeable. She tailored the walking tour to my husband who needed to stop and rest occasionally, -much appreciated!

Quality of Experience
Guides, Drivers and Staff
Professional, friendly, punctual-with one exception on the day trip to Trivigno. Driver did not show up -but travel support got us another driver quickly with a minimal delay.
Transport
Local specialist: Beatriz De Pablo Rocha

Catrina and Beatrice are Travel Goddesses
Italy | Sep 29 - Oct 10, 2025

Joe
Joe O.
Southport, NC | Reviewed on Oct 11, 2025

This was by far the best vacation my wife and I have ever taken. And it was all due to the detailed planning by Catrina and the exceptional on sight concierge service provided by Beatrice. Every single detail was planned and executed to perfection. Every lodging, travel, and activity were spot on and fit our expectations exactly. I can not stress enough how much the up front planning and the on ground communication during the trip made a difference. Fantastico!!

Local specialist: Caterina Belvedere

Great first experience that really took the stress out of traveling!
Italy | Oct 1 - Oct 9, 2025

S
Stacey G.
Dallas, TX | Reviewed on Oct 10, 2025
This was my first experience with KimKim and we would definitely use them for our next trip as well as refer them to our friends. Chiara did a great job of getting to know us and what our interests are; she created a plan that catered to our needs and interests. She is based in Italy which was a bonus! We spent 4 days in Rome and 4 days in Tuscany. During our trip, we had give different tour guides. Lea, who gave us a tour through Vatican City, was great. Her knowledge and excitement... Read more

This was my first experience with KimKim and we would definitely use them for our next trip as well as refer them to our friends. Chiara did a great job of getting to know us and what our interests are; she created a plan that catered to our needs and interests. She is based in Italy which was a bonus! We spent 4 days in Rome and 4 days in Tuscany. During our trip, we had give different tour guides. Lea, who gave us a tour through Vatican City, was great. Her knowledge and excitement of art history really shined through during the tour. Francesca helped up eat our way through Rome. We learned so much about the not only the food but the history of city. Our tour of the Colosseum was terrific! Our only mistake was to tackle Vatican City and the Colosseum in one day. Do these on two separate days! In Florence, Stefan gave us a great walking tour of the city that ended with seeing the statue of David. We now have a much greater appreciation for the architecture and history of the city. The last day trip was a small group tour of three wineries. Chiristine and her colleagues were fun and informative. This was such a fun day; we not only had great wine and food, we met fun travelers from all over! KimKim arranged for the purchase of tour tickets, train tickets, hotel stays, and private transportation. We completely underestimated how many tourists are in each city so having all of these things prearranged for us was very much appreciated. In addition to all of the arrangements, Chiara provided us with a list of great restaurants to try in each city. Lastly, KimKim sends you reminders each day of what to expect the following day that included links to tickets and locations to meet our guides. They were also very quick to respond during the trip with any clarification questions. All around, this was a great experience!

Local specialist: Chiara Stefani
Chiara
Chiara Stefani
Local specialist in Italy | Replied on Oct 14, 2025

Dear Stacey,
Thank you so much for your thoughtful and detailed review!
We’re delighted to hear you had such a great experience. Attention to detail is something we truly care about, so it means a lot to know that everything ran smoothly for you. We’re also proud to receive such kind words about our trusted partners.
We can’t wait to welcome you back to Italy!
Arrivederci from all of us at the Storywalking team!

Toscana
Italy | Oct 1 - Oct 8, 2025

B
Brica W.
Mequon, WI | Reviewed on Oct 10, 2025
We absolutely loved both places we stayed in Tuscany. They were magical! We loved all of our activities and drivers (except one grumpy one after our bike tour.) Read more

We absolutely loved both places we stayed in Tuscany. They were magical! We loved all of our activities and drivers (except one grumpy one after our bike tour.)

Hotel Reviews
Relais Le Clarisse Rome
Rome

The staff is wonderful. The room was very small and an odd set up. We didn’t LOVE the location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very clean
Boutique Villa Liberty - Depandance Hotel - Borgo Capitano Collection - Albergo diffuso
San Quirico d'Orcia

If you want to feel like royalty, stay here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Romitorio di Serelle
Barberino di Val d'Elsa

The views, accommodations and food are unparalleled.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Olive Oil & Wine Tasting: a True Taste of Tuscany
Olive Oil & Wine Tasting: a True Taste of Tuscany
Italy

we were both so surprised how much we enjoyed this activity and just how much we learned on it.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Vincenzo is an absolutely amazing driver and went above and beyond to chat with us, answer questions, and educate us. He was always very, very concerned about our comfort level etc..
 Tuscany by E-Bike Through Chianti’s Heart: From Radda to Volpaia
Tuscany by E-Bike Through Chianti’s Heart: From Radda to Volpaia
Italy

This was probably our least favorite activity. We biked 40 Km which we absolutely were not expecting. And since it was in sienna, it was almost all on gravel roads. There were portions of it where we were truly off Roading uphill in the gravel, thank goodness the two of us are in decent shape and very coordinated. I honestly don’t think the average person would’ve been able to do this. The lunch we ended up having was absolutely beautiful and breathtaking and we will remember that forever! When I have done a bike tours in the past, there was a lot more scenery involved, and I was disappointed in that part of this

Quality of Experience
Food
The place where we stopped for lunch is a place we will remember for the rest of our lives
Guides, Drivers and Staff
our guide Sarah was absolutely delightful. And our driver on the way there was also very very friendly. But the one that picked us up was Cleary annoyed because he was told to be there at 2:30 when the bikes were actually ended at three but we ended up all finishing at 3:30. He did not hide his annoyance at all
Transport
Please see above review of driver
A Tuscan Day: Pasta Cooking Workshop & Wine Tasting a Countryside Estate
A Tuscan Day: Pasta Cooking Workshop & Wine Tasting a Countryside Estate
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha

We enjoyed our 19 day Italy trip very much. E...
Italy | Sep 13 - Oct 1, 2025

M
Marianne B.
Los Angeles, CA | Reviewed on Oct 09, 2025

We enjoyed our 19 day Italy trip very much. Everything went very smoothly and we did ALOT!
Our driver Dino in Sorrento area was a standout. Polite, punctual, helpful and friendly. He was also quite informative seeing as he was a driver and not really a guide.

Local specialist: Irene Lappa

Great trip on little notice!
Italy | Sep 25 - Oct 1, 2025

R
Ryan M.
Murrysville, PA | Reviewed on Oct 08, 2025

Great trip on little notice! Eleonora and the Kim Kim team were able to help me put together a great trip to Italy with very short notice. The hotels, transfers and tours were absolutely spot on. While in country Lorenzo offered excellent communication to ensure we connected with our tour guides and transfers. Meravigliosa!

Local specialist: Eleonora Arrigoni

Stress Free Honeymoon!
Italy | Sep 25 - Oct 7, 2025

K
Kristen K.
Flagami, FL | Reviewed on Oct 08, 2025
We had the most wonderful, stress free honeymoon in Italy thanks to kimkim and local Italy-based team! There was incredible communication from the initial inquiry through small day-to-day changes throughout our trip. The team perfectly matched our wants and wishes and went above and beyond to find us unique, highly recommended activities and hotels. We appreciated having help with transfers to and from activities and different locations, making this a very stress free trip! We will definitely... Read more

We had the most wonderful, stress free honeymoon in Italy thanks to kimkim and local Italy-based team! There was incredible communication from the initial inquiry through small day-to-day changes throughout our trip. The team perfectly matched our wants and wishes and went above and beyond to find us unique, highly recommended activities and hotels. We appreciated having help with transfers to and from activities and different locations, making this a very stress free trip! We will definitely use kimkim to help plan future vacations!

Hotel Review
Sorrento City Hotel
Sorrento

Clean, modern rooms. Great location. Yummy breakfast. Helpful staff!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Elisa Sciabica
Elisa
Elisa Sciabica
Local specialist in Milan | Replied on Oct 08, 2025

Dear Kristen,

Thank you so much for your beautiful message! We’re absolutely thrilled to hear that you had such an amazing and stress-free honeymoon in Italy. Knowing that you felt fully supported and that everything went smoothly truly makes us proud and happy.

It was a real pleasure organizing your trip and being part of such a special occasion. We can’t wait to help you plan your next adventure!

Warmest wishes,
Elisa

Amazing Honeymoon in Italy
Italy | Sep 29 - Oct 5, 2025

K
Kailey B.
Seattle, WA | Reviewed on Oct 07, 2025
We booked through Kim Kim with the help of Tazos! Everything he helped us book was incredible from all transportation and hotels to incredible activities! The hotels chosen for us were perfect and definitely took into account our preferences of being in small boutique hotels within walking distance from many attractions. We even had a local driver ask us if we had been to Italy before because of how good our selection of hotel was! All of the activities booked for us were so fun and well... Read more

We booked through Kim Kim with the help of Tazos! Everything he helped us book was incredible from all transportation and hotels to incredible activities! The hotels chosen for us were perfect and definitely took into account our preferences of being in small boutique hotels within walking distance from many attractions. We even had a local driver ask us if we had been to Italy before because of how good our selection of hotel was! All of the activities booked for us were so fun and well done! Tazos and his team were so great to work with and really helped us plan our honeymoon with no stress! Overall we had such an amazing honeymoon and would definitely recommend!

Activity Review
Trastevere Afternoon Food Tour & Wine Experience
Trastevere Afternoon Food Tour & Wine Experience
Rome

This was a really great tour! The guide was so knowledgeable and taught us lots of fun and interesting things about the food and wine in Italy! All of the food was incredible! This tour was definitely a highlight of our trip!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tasos Mylonas

Fabio was fantastic.
Italy | Sep 23 - Oct 3, 2025

S
Steve F.
Los Angeles, CA | Reviewed on Oct 06, 2025

Fabio was fantastic.

Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on Oct 09, 2025

Hello Steve,

Thank you so much for your kind words! It was a pleasure assisting you and your group. I look forward to helping you again on your future Italian adventures. Wishing you all the best!

Arrivederci,
Fabio

Tuscany and the Italian Riviera
Italy | Sep 19 - Oct 4, 2025

L
Larry N.
Atlanta, GA | Reviewed on Oct 06, 2025
I elected on this trip to use kimkim rather than book things myself as I generally do. It was a very good decision. Irene curated an excellent 16 day tour of Tuscany and the Italian Riviera. Their partner in Italy, Travel 12 was very responsive to any questions that surfaced during the trip. One example, there was a rail strike on the last day of our trip. Travel 12 researched and rebooked us on a train that would not be impacted by the strike. Irene and I had numerous exchanges about the... Read more

I elected on this trip to use kimkim rather than book things myself as I generally do. It was a very good decision. Irene curated an excellent 16 day tour of Tuscany and the Italian Riviera. Their partner in Italy, Travel 12 was very responsive to any questions that surfaced during the trip. One example, there was a rail strike on the last day of our trip. Travel 12 researched and rebooked us on a train that would not be impacted by the strike. Irene and I had numerous exchanges about the itinerary, she listened to my needs and crafted a truly outstanding experience. Her intimate knowledge of the area was particularly helpful in finalizing our itinerary. Every driver was either on time or early and extremely professional. The tours, particularly the Uffizi, the city walking tours, the Brunello winery tour and Cinque Terre tour were outstanding. All private and all with outstanding guides. Finally, I feel pretty certain that due to kimkim's and Travel 12's relationships with hotels and local tour operators that we received the best rooms and guides. I highly recommend both Irene and their local partner Travel 12 if you are planning a trip to Italy.

Activity Reviews
Brunello di Montalcino Wine Tour
Brunello di Montalcino Wine Tour
Italy

We are both wine lovers, and the Brunello winery tour was fantastic. We visited two wineries and had an amazing private lunch at Violetta which was one of the best meals we had on our entire trip. Our guide added a bonus, a short visit to Pienza which we both wanted to see and certainly appreciated his flexibility.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Florence Walking Tour
Florence Walking Tour
Florence

We always like to get some orientation to a city when we arrive and the walking tour of Florence was excellent.

Local specialist: Irene Lappa
Irene
Irene Lappa
Local specialist in Athens, Greece | Replied on Oct 10, 2025
Dear Larry, I’m absolutely thrilled to hear that you enjoyed your journey!
Thank you so much for your kind words for me and the entire Travel 12 team, it truly means a lot.
It was a real pleasure working with you and introducing you to some of my favorite places in Italy. I’m delighted that everything came together so smoothly and that you had such a memorable experience. I hope to have the pleasure of reconnecting in the future to craft another inspiring adventure for you — perhaps in... Read more

Dear Larry,

I’m absolutely thrilled to hear that you enjoyed your journey!
Thank you so much for your kind words for me and the entire Travel 12 team, it truly means a lot.

It was a real pleasure working with you and introducing you to some of my favorite places in Italy. I’m delighted that everything came together so smoothly and that you had such a memorable experience.

I hope to have the pleasure of reconnecting in the future to craft another inspiring adventure for you — perhaps in another beautiful corner of Italy or Greece.

Wishing you many wonderful travels ahead!

Warm regards,
Irene

Room with a sofa bed? At check-in make certain that they made up the bed!
Italy | Sep 22 - Oct 3, 2025

Rosemarie
Rosemarie M.
Newark, NJ | Reviewed on Oct 06, 2025
LOCAL SPECIALIST Erini. Very good but could have made clear about time between drop-off and check-in. Ciara. Very quick attention to our needs. ACCOMMODATIONS: Alberobello 5/5 stars. Gorgeous interior, clean, newly renovated, all amenities, great communication with host. Only negative was spotty wifi. Lecce 3/5 stars. Room was not ready for us. Sofa bed was not made up. No drinking glasses. No kleenex. Only one trash can. Not particularly clean. Ants on the dresser. Could not check in until 4... Read more

LOCAL SPECIALIST Erini. Very good but could have made clear about time between drop-off and check-in. Ciara. Very quick attention to our needs. ACCOMMODATIONS: Alberobello 5/5 stars. Gorgeous interior, clean, newly renovated, all amenities, great communication with host. Only negative was spotty wifi. Lecce 3/5 stars. Room was not ready for us. Sofa bed was not made up. No drinking glasses. No kleenex. Only one trash can. Not particularly clean. Ants on the dresser. Could not check in until 4 pm. We arrived at 2 pm. Host was not on the premises. We were on the sidewalk with our luggage. Luckily a guest was leaving and she let us in and we left our luggage unattended in the foyer. Only positive was a nice large terrace at the back of the building. Would never stay there again. Bari 4/5 stars. Nice interior, clean, all amenities. Room was not ready for us. Sofa bed was not made up. AC not working and they came right away to fix. Good communication with host. Stairs very narrow and steep. GUIDES/EXPERIENCES: Alberobello Annarita B+. Matera Luigi A. Bread baking experience C (could have skipped it). Bottega Lucano liqueur - was skipped why? We had to pay to see a typical cave home Casa Grotta, why? Lecce Simona B. Cooking class B. Egnazia archeological park Luca A+. Bari Enzo? B. Grottaglie (my addition to the itinary) A. DRIVERS. Generally okay. English capability varied greatly. Driver (Sept 29) did not speak English! It was difficult to communicate. Most drivers did not give us their cell number. It would have made mid-route stops easier. Driver (Oct 3 leaving Bari) did not park near our accommodation to pick us up. We had to walk 10 mins to where he parked. He rolled Donna's suitcase and I had to roll my own over cobble streets. Do not understand why, since Driver (Sep 29 arriving Bari) parked close by and the host walked there to meet us.

Hotel Reviews
Porta Piccola Luxury Home
Bari

4/5 stars. Nice interior, clean, all amenities. Room was not ready for us. Sofa bed was not made up. AC not working and they came right away to fix. Good communication with host. Stairs very narrow and steep.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palazzo dei Dondoli - Luxury Room & Apartments
Lecce

3/5 stars. Room was not ready for us. Sofa bed was not made up. No drinking glasses. No kleenex. Only one trash can. Not particularly clean. Ants on the dresser. Could not check in until 4 pm. We arrived at 2 pm. Host was not on the premises. We were on the sidewalk with our luggage. Luckily a guest was leaving and she let us in and we left our luggage unattended in the foyer. Only positive was a nice large terrace at the back of the building. Would never stay there again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chiancole Trulli Experience
Alberobello

5/5 stars. Gorgeous interior, clean, newly renovated, all amenities, great communication with host. Only negative was spotty wifi.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Walking Tour of Bari
Private Walking Tour of Bari
Bari

Good tour but guide did not seem enthusiastic.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided tour of the Archaeological park of Egnazia
Guided tour of the Archaeological park of Egnazia
Italy

Egnazia archeological park Luca A+. One of the true highlights of this trip. Luca was awesome and gave us a 1.5 hour tour not 1.0 hour. Wish we had budgeted more time there.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Driver at your disposal to Grottaglie *
Private Driver at your disposal to Grottaglie *
Italy

A gentleman. Very helpful. Very good English

Quality of Experience
Guides, Drivers and Staff
Transport
Pasta Cooking Class and Wine Tasting in Lecce
Pasta Cooking Class and Wine Tasting in Lecce
Italy
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Guided Tour in Lecce
Private Guided Tour in Lecce
Lecce

Lecce Simona B.

Quality of Experience
Guides, Drivers and Staff
Transport
Storywalking Experience: A guided walk exploring Matera's history and food traditions from Alberobello
Storywalking Experience: A guided walk exploring Matera's history and food traditions from Alberobello
Italy

Matera Luigi A. Bread baking experience C (could have skipped it). Bottega Lucano liqueur - was skipped why? We had to pay to see a typical cave home Casa Grotta, why?

Quality of Experience
Guides, Drivers and Staff
Transport
Alberobello Guided Tour
Alberobello Guided Tour
Italy

Alberobello Annarita B+.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Eirini Daouka
Eirini
Eirini Daouka
Local specialist in Greece | Replied on Oct 14, 2025
Dear Rosemarie, Thank you very much for taking the time to share your detailed feedback — we truly appreciate it. I’m so glad to hear that you enjoyed your stays in Alberobello and Bari, as well as several of your experiences and local guides.
At the same time, I’m very sorry for the inconvenience you encountered in Lecce and for the issues with timing and communication during your transfers. We completely understand how disappointing it must have been to arrive and find the accommodation not...
Read more

Dear Rosemarie, Thank you very much for taking the time to share your detailed feedback — we truly appreciate it. I’m so glad to hear that you enjoyed your stays in Alberobello and Bari, as well as several of your experiences and local guides.
At the same time, I’m very sorry for the inconvenience you encountered in Lecce and for the issues with timing and communication during your transfers. We completely understand how disappointing it must have been to arrive and find the accommodation not properly prepared and to experience difficulty coordinating with some drivers. Please accept our sincere apologies for the frustration this caused.
Your feedback is invaluable, and we’ve already shared it with our local partners to ensure these matters are promptly addressed and do not happen again. We’re grateful for your understanding and for giving us the opportunity to make this right.
Warm regards, from all the Storywalking team

Awesome trip in Rome! We had a great time and...
Italy | Sep 29 - Oct 3, 2025

Cara
Cara D.
Hot Springs National Park, AR | Reviewed on Oct 05, 2025
Awesome trip in Rome! We had a great time and many very good memories were made! Very much enjoyed the Appian way, Rooftop opera, Testaccio taste tour, Catacombs, and Three Basicals Private
Tour along with Museo Capitolini. All in 4 days! What an experience!
Read more

Awesome trip in Rome! We had a great time and many very good memories were made!

Very much enjoyed the Appian way, Rooftop opera, Testaccio taste tour, Catacombs, and Three Basicals Private
Tour along with Museo Capitolini. All in 4 days! What an experience!

Hotel Review
Hotel Navona Colors
Rome

The hotel is in a great location and has an intimate feel. Staff are helpful. That bathtub/shower situation is a bit intimidating for people our age and with some of our mobility issues.

Authenticity & Character
While somewhat austere it had a charming hreakfast
Location
Excellent. Located near so many things to see and great restaurants. Taxis easily accrssed
Staff
Staff were helpful and friendly. Although they seem to speak clear English a few of them appear to have some comprehension issues with the language
Cleanliness & Comfort
Beds are very comfortable. There is a store next door that sells most things people would need. Restaurants in walking distance. They can make arrangements for you
Activity Reviews
Small group Testaccio Market food tour
Small group Testaccio Market food tour
Rome

Great guide, fun tour

Quality of Experience
Guides, Drivers and Staff
We did not have a transport arranged which would have been nice. We arranged Ourselves to have a cab
Rooftop bar Opera show
Rooftop bar Opera show
Rome

Pleasant show

Quality of Experience
Appertizers and wine were the bomb
Guides, Drivers and Staff
We walked there
Private golf cart tour along the Appian Way and small group tour of the Catacombs
Private golf cart tour along the Appian Way and small group tour of the Catacombs
Rome

Very informative and interesting. Relaxed day and learned a lot

Quality of Experience
Fascinating history
Guides, Drivers and Staff
Very professional
Transport
On time, prompt. But there was a problem with the guide’s Golf cart. It kept dying. He was great to take us back to our hotel though
The Jubilee tour of Rome: three major Basilicas private guided tour
The Jubilee tour of Rome: three major Basilicas private guided tour
Rome

Guide was very good. Hotel pickup awesome. My only complaint would be we needdd some method to get back to our hotel rather than walking. We tried to walk but after the tour it was too much and I was in too much pain with my feet. Eventually we were able to hail a taxi

Quality of Experience
So informative and interesting
Guides, Drivers and Staff
Transport
Prompt and professional
Local specialist: Martina Venturi

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