Kimkim Trip Reviews for Italy

What an amazing trip! Martina worked closely with me to plan our trip to Italy, from Rome to Santa Margherita, to Cinque Terre, to our villa, and ending in Florence. She gave great ideas and scheduled wonderful drivers like Ileana and Simone to get us from the train station to our hotels. When our train cancelled in Pisa, Lorenzo at KimKim made sure we got picked up and got us to our hotel in Santa Margherita. We had the most amazing tour guide, Elisabetta, in Santa Margherita take us on a beautiful walk to Portofino. And Martina's suggestion of an evening trip to Camogli was spot on. We loved watching the sunset there. Our boat tour in Cinque Terre was fabulous with Fish and Chill and the list goes on and on. Everything was thoughtfully planned and well executed. I will use KimKim again for sure.

We had a wonderful experience with Kimkim and Travel12. Tasos was exceptional and insured all details for the trip were meticulously planned. Everything was run professionally and couldn’t have been smoother. Valentina was the best way to start on the golf cart tour of Rome. She is terrific. The colosseum and forum tour with Giuseppe was great with a ton of information. Every driver we had took great care of us all around Italy. The highlight of the trip was a tour of Cinque Terre with Elisabetta, the best guide we’ve experienced! It was entertaining watching the glass blowing in Murano and the tour of Venice and St. Marks with Nico was a perfect ending to our trip. Would certainly recommend each of these excursions and the overall experience. Thanks

We had the most amazing trip to Italy! Sonia was such a gift in the planning process. She tailored the trip to our preferences and we felt like we experienced so much of the wonderful Italian culture and sites in 12 days!

Sonia was very responsive and set us up with amazing tour guides (Samantha at the Vatican, Ricardo on the golf cart tour and Gabriel in Tuscany) who brought the regions to life for us. Whenever we had questions, before or during the trip, Sonia and her team were quick to respond and problem-solve. We plan to use Kim Kim again in the future for our travel plans!

We had a fantastic 10 day family adventure to Southern Italy! Bea matched our request for experiential travel, great food and learning opportunities for our school-age kiddos, giving us a great blend of seaside, countryside and labyrinth cities. We particularly loved the food tour with Luca in Sorrento, the views and lemons treats on our hike with Lisa, and the kindess extended by Claudio and chefs as we made some delicious meals and desserts. Highlights for the adults included the great restaurant recommendations, the kids loves Pompeii, and we all enjoyed a day on the boat to enjoy the Amalfi Coast. It truly was a magical, pasta-filled vacation.

Hotel Reviews

Magi House Relais

Sorrento

Fantastic location in the historic center and near the park overlooking the bay, kind and helpful staff. Room was a bit cramped/lacking privacy with 2 kids. Great spot to explore and get lost in the streets - and the room was quiet in spite of the action outside.

Location

Cleanliness & Comfort

Beds were hard for us; set up was cramped for a family of 4.

Quarry Resort

Matera

Clean, spacious, unique. Wonderful views from the terrace--also a delicious restaurant!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Masseria Cappuccini

Ostuni

Peaceful and intimate boutique. Great for lounging by the pool. Great location from which to explore the Itria valley and visit the beach.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

E-Bike Tour, Olive Oil Tasting & Picnic Experience: Dune Costiere Natural Park

Italy

Great ride for a family - smooth roads, easy pace, with multiple stops to learn about the history and olive groves we rode through.

Sorrento Historic Tour & Food Stroll

Italy

Come hungry! Our guide was charming, fun to speak with and learn from. So happy we booked this around dinner - a beautiful time to explore the city and seaside restaurants on an otherwise hot day. Very accommodating for our crew's mixed dietary needs (allergies, some vegetarian).

The accommodations were in very nice locations and the size of the rooms excellent. Having free access to laundry machines in Rome was a nice addition since this was the midpoint of our trip. While the day was very hot, the Tuscany bike trip was great. Peter was excellent in making sure we were safe and hydrated. Having restaurants right outside our door in all locations, especially Venice was a real treat after a long day. Our Grandson was traveling with us and Anita was attentive and easy to work with in planning special activities for him. We really liked the travel app and wished our France portion had the same access. This is the second time we have used Kim Kim and will always keep them in mind as we plan more adventures.

Hotel Reviews

Hotel Carnival Palace

Venice

Great quiet location with restaurants and water taxi stands close by. Friendly staff and a more than adequate breakfast.

Authenticity & Character

location and staff

Location

Quite residential area right on a canal

Staff

Accommodating and friendly

Cleanliness & Comfort

nothing to add

Aparthotel Trianon Borgo Pio

nice location, small apartment with free access to laundry machines. Bathroom was a little small but workable

Activity Reviews

Guided Visit of Venice: St. Mark’s Basilica with Terrace Access & Doge’s Palace

Venice

We did this on the day we arrived. The guide was very knowledgeable

Family Workshop: Decor Your Own Venetian Mask

Venice

Great activity that both the grandparents and the grandson enjoyed. The masks made it all the way home.

Enchanting Florence Biking Adventure

Florence

It was a very hot day but Peter made sure we were safe and well hydrated. See the country side on a bike was special.

Guides, Drivers and Staff

Pasta Making Class with Gelato

Italy

Great fun time. The chef was great and enjoying the food you had just prepared was a treat.

Guided Visit: Vatican Museums & Sistine Chapel

Italy

Our guide was extremely knowledgeable but provided too much information for our grandson.

We just returned from our 13-day adventure to Italy that we coordinated via our local specialist Melanie. It was superb. This was our second kimkim trip (the first was to the Galapagos) and I can't imagine planning a trip any other way. It is such a treat to have someone knowledgeable and thoughtful like Melanie to talk through the itinerary, make adjustments, handle all the hotel reservations and transfers and activities and guides and then to be able to focus on enjoying each stop. And when small things occur, to have someone just a WhatsApp text away, who responds immediately with support and guidance. Giovanna's texts each evening with the next-day plans were terrific. So much more to say about their attention to detail, etc. But basically the headline is don't hesitate to book an Italy trip through kimkim and Melanie.

Hotel Reviews

Hotel Gardena Venezia

Venice

Lobby is a bit underwhelming with torn couch upon entry and ugly old furniture to the side. But rooms are clean and comfortable and the courtyard for breakfast is lovely.

Location

Staff

Woman at front desk was a bit intense. Not a warm welcome but we worked it out.

Cleanliness & Comfort

C-hotels Club

Firenze

Adequate hotel.

Central Wellness Hotel Sorrento

Sorrento

Two-room family room was new and fresh and great. Pool was nice. A bit of noisy tree-cutting or something adjacent during our stay but probably not a long-term issue. Would recommend.

Authenticity & Character

Location

It's far from the action which is a plus and a minus depending on your preference.

Staff

Cleanliness & Comfort

new rooms.

Relais Le Clarisse Rome

Rome

This hotel was wonderful except for one person at checkin. GREAT location. Love Trastevere. Loved the courtyard. The rooms had enormous charm. Having to use phones to get in rooms was not awesome.

Authenticity & Character

Stunning converted convent or something.

Location

Trastevere!

Staff

All good except one guy who was working when we arrived.

Cleanliness & Comfort

very clean and quiet.

Activity Reviews

The Accademia Gallery tour - skip the line

Florence

Our guide here was very friendly. We loved seeing the David and some of the other art. But again, as was typical for some of the guides, it was like she was reciting a memorized script and could not adapt to younger kids or husband who was just not that interested in all the detail.

Small group Uffizi smart tour

Florence

Our guide arrived harried. She had just completed another tour. This was somewhat typical for some of the guides. Too overworked in the summer. Still, we learned a lot.

Venice Walking Tour with St. Marks Basilica and Gondola Ride

Italy

We liked Giovanni a lot. We did not go into St. Marks because of long line and heat. But enjoyed the explanation of the square, etc.

Boat tour along the Amalfi Coast

Sorrento

Outstanding. Friendliest boat crew. A great day but be prepared for crowds in Positano and Amalfi. Loved swimming off the boat.

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Pompeii Walking Tour

Italy

Pompeii is amazing. But our tour guide Daniel was extremely gruff. Too overworked like some of the others. He did not like to be interrupted with questions. Nevertheless, enjoyed.

Golf Cart Tour Experience & Jewish Quarter with Colosseum Tour

Rome

Both great. Our favorite guide of the tour was Santos for our golf cart tour. Didn't see much of the Jewish Quarter but got a feel for Trastevere and Rome in general. Colosseum was a delight to see. And we asked the guide to take us to the Arch of Titus as well, which I had wanted to see.

Quality of Experience

Guides, Drivers and Staff

Transport

Hi
Most memorable was pasta making class in Jewish Ghetto Both food guide and chef at restaurant both amazing, and funny . And food
was delicious
Golf cart tour was excellent
Art tour was a little disappointing- difficult to
understand But getting to see “The David”
so special.
Food and wine tour Tour guide was great
but very limited time spent Didn’t go to
Travesty area at all . I would have enjoyed a
Florence steak.
Train ride from Rome to Florence seat where very tight. I asked for upgrade but advised too
late and was never offered a choice.
But appreciated private ride to Villa
from Florence.
Giorgia was very helpful to work with.
I would definitely recommend Kimkim for anyone planning a trip to Italy
Priscilla

Hotel Reviews

Kolbe Hotel Rome

Rome

Beautiful hotel . Off the beaten path But wonderful hotel to retreat too

Authenticity & Character

Staff

Location

Quiet

Cleanliness & Comfort

Hotel Il Guelfo Bianco

Florence

Very convenient hotel in center of Florence Very clean, wonderful staff

Authenticity & Character

Location

Lovation

Staff

Cleanliness & Comfort

Activity Reviews

La Dolce Vita: Private Golf Cart in Rome

Rome

Guide was excellent We enjoyed an over view of city

Quality of Experience

Italy is such a beautiful country

Guides, Drivers and Staff

Friendly Shared their love kkk

Transport

Private Florence Food & Wine Tour: Tuscan Experience

Florence

Not as much food as I expected

Quality of Experience

Food

Guides, Drivers and Staff

Guided Visit of Florence Including David and Duomo

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

H

Private Cooking Class at a Local Home

Rome

This was the best !!!!! So memorable

Quality of Experience

Food

Guides, Drivers and Staff

Transport

The guides are all very good. A concern was the lack of predictability because of lack of detail given.
Here’s some comments I made during the trip:

Capri, Pretty good. Wish I had more info about the boat. Very choppy after heavy breakfast and sore back but made it through. Got in a swim and spent an hour on Capri which was too touristy for me. Expensive and crowded. Paolo was a great guy but we had no idea it would be a small boat with just the two of us.

Had a rough time doing the blue grotto. Very rude guide, and very short time, tons of boats inside and difficult maneuvering. Would not recommend.

Pompeii was great. Antonio was a good driver but had a problem with the Pompeii guide at the end because she wouldn’t take a credit card, I didn’t have euros yet so got ripped off at the ATM. Then needed change and nobody would accommodate.

Finished our Amalfi coast tour. I must say it was unusual but interesting. We had two guides Aldo (driver) and Angelo (guide). We were in a van for 6.
Fun trip. For reference it would have been nice if he had beverages. Same with Antonio on drive from Naples. Black car service right? Paolo boat had soda, water and even Prosecco. It having to buy our own water on drives would have been nice.

Hotel Review

Hotel Continental

Sorrento

Very little fish on the breakfast buffet. This is a seafood town. Skip the balcony and save the money. Bed was a little hard, pillows were a little too soft, room was small. Balcony was very small. Only apps available on the TV were Netflix and YouTube.

Authenticity & Character

Decor

Location

Close to Taso Square.

Staff

Friendly, kind, and helpful.

Cleanliness & Comfort

Bathroom.

Activity Reviews

Full Day Tour: Positano, Amalfi & Ravello

Italy

Everything was great. Aldo was a great driver. Angela was very animated and did a lot of singing as well as good information.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Capri Boat Tour and Blue Grotto

Italy

KimKim did not give us any information about the boat, which was small and extremely choppy and hard to endure. Blue grotto was a complete rip off not worth the experience. Do not recommend. Long waits unless you tip on top of the very expensive price Three minute experience and very crowded.

Quality of Experience

Different boat.

Guides, Drivers and Staff

Good service.

Private Transfer from Naples to Sorrento with Pompeii en route

Italy

Pompeii was great. Antonio was a good driver but had a problem with the guide at the end. Because she wouldn’t take a credit card, I didn’t have euros yet so got ripped off at the ATM. Then needed change and nobody would accommodate. Suggest offer a connection to a guide that takes credit for future clients.

Quality of Experience

Guides, Drivers and Staff

God was not preplanned. Would only take cash, which is a major problem.

Transport

This is my first experience using Kim Kim. I have to say this is by far has been one of the best vacation experiences I have had. Our travel consultant, Irene. Was truly amazing. She went out of her way to make sure we had everything for the trip we needed and experienced the best of Rome that we could in our short period of time. She had to work with a timeframe that was around a preplanned cruise. In addition she had to work with dietary restrictions my wife had due to celiac disease. This made activities, particularly eating in Rome, somewhat of a difficult problem however she handled this with amazing care and success. Everything went so smooth and we experienced all the highlights of Rome. I cannot wait to use Irene or Kim Kim again! I also can not thank Irene enough!! I would highly recommend for any of your vacation needs. I will definitely be using them in the future.
Dr Justin Sherfey.

Melanie was fantastic, a dream to work with. I am looking forward to planning a trip with her again. As with any normal trip, there were some bumps and bruises with a couple of the excursions, due to the tour/guide themselves, not Melanie or KimKim, but overall it was a phenomenal trip and we had a truly fantastic time. I can't thank Melanie enough.

Hotel Reviews

Hotel Gardena Venezia

Venice

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Doria Palace Boutique Hotel

Rome

Authenticity & Character

Location

Staff

They were truly wonderful, friendly, and helpful. Took great care of us!

Cleanliness & Comfort

If you like AC control you need to tell the front desk. A lot of stairs, only one person can fit in the elevator.

La Residenza Fiorentina

Firenze

Authenticity & Character

Location

Across the street from the train station so the front view is not beautiful, but the location in terms of getting everywhere is pretty fantastic.

Staff

Cleanliness & Comfort

Issue with the AC not working in one of the rooms due to construction.

Central Wellness Hotel Sorrento

Sorrento

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

The Accademia Gallery tour - skip the line

Florence

Rome Food Tour

Rome

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Pompeii Walking Tour with driver half day

Italy

Quality of Experience

Guides, Drivers and Staff

Andrew was fantastic!

Transport

Historical Rome walking tour and Colosseum guided Tour

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Private Venice Walking and Gondola Tour

Venice

Giovanni was fantastic!!!

Quality of Experience

Guides, Drivers and Staff

Transport

Florence cooking class and market tour - private tour

Florence

One of our favorite parts of the trip.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Boat tour: Fishing and lunch on board

Sorrento

Angela and Luigi are a truly beautiful people, we had the best day with them. They customized the experience for us, interacted with us, cooked amazing food for us, we all felt like old friends when we left them at the end of the day. It was an extraordinary experience.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Walking tour to discover the local artisans workshop experience

Florence

Quality of Experience

Guides, Drivers and Staff

Transport

Vatican & Sistine Chapel Tour

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

KimKim has certainly exceeded our expectations! Eirini had a tough job because we came to her after we had picked dates, bought flights and booked a rental car. We had a rough outline of what we wanted and she filled in all the blanks.

The tours she booked were all awesome and the accommodations were perfect. I really appreciated the daily reminders that Annalisa provided once we were in Italy. All arrangements with both guides, hotels, and transportation were seamless and thoughtfully selected. Can’t say enough good things about your service. You made our dream vacation a reality!! WELL DONE!

This is not the first time we have worked with KimKim. Our introduction was a trip to Japan. One word FANTASTIC!

This time with Italy, it was a dream trip. Anita and her team provided us with white glove service from the time our plane landed in Italy until we were delivered back to the airport. The planed day trips with local guides introduced us to experiences we would not have had if we tried to do it on our own.
We were even able to add a day trip to Switzerland that only added to our experience.

Thank you Anita and team

Activity Reviews

Como Food Tour & Farmers Market

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Bellagio E-Bike Experience & Food tasting

Italy

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Milan Fashion Guide Experience

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Lake Como Boat Experience

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Elena arranged a 14-day trip for my husband and me through Rome, Florence, Venice, and Milan. It was all arranged beautifully. Highlights were being in Rome during the conclave and announcement of the first American pope, shopping in Florence, a storybook setting and a gondola ride in Venice, and beautiful Lake Como and seeing the Last Supper in Milan. Especially valuable to us was the selection of boutique hotels in the best locations and transportation planning. We had a similarly awesome experience with KimKim planning our trip to Morocco. Next is Vietnam and Cambodia!

We had the most incredible time in Italy for our 1 year anniversary! My husband and I spent 10 days traveling to Florence, Venice, Sorrento and Rome. Francesco understood our vision for the trip and made all of our Italy dreams come to life! Everything was perfectly organized and each transition was so smooth. Francesco was attentive and quick to respond in each step of the planning and traveling process. He came up with ideas for the trip that I would never have thought of on my own. My husband and I made the most magical memories! I highly recommend Kim Kim in general (I also used them for a trip to Greece in 2022) and Francesco specifically if you are traveling to Italy!

Hotel Reviews

Hotel Burchianti

Florence

We greatly enjoyed our stay at Hotel Burchianti! It is in an incredible location, the staff are kind and attentive, the breakfast was delicious, and the rooms were charming and comfortable. We highly recommend this hotel and hope to stay there again when we come back to Florence!

Authenticity & Character

The frescos on the ceiling are so special!

Location

Staff

Cleanliness & Comfort

La Tonnarella

Sorrento

La Tonnarella was our favorite hotel of our entire trip! The sea views were stunning, the private beach was luxurious and charming and the food was delicious! We hope to be back soon!

Authenticity & Character

Location

The most stunning views and an easy walk down the hill into town!

Staff

Cleanliness & Comfort

Hotel Firenze

Venice

The staff at Hotel Firenze was so kind, knowledgable and accommodating! Upon our arrival we were given a detailed explanation of amazing things to do around the city and a digital guide to help us explore on our own. Another highlight of the hotel is the charming breakfast terrace with views of Venice!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Capri and the Sorrentine Peninsula by boat

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

E-bike Classic Chianti & Tuscany

Florence

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Afternoon in Siena & Chianti Dinner: Half-Day Tour from Florence

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Colosseum, Roman Forums and Palatine Hill

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Vatican & Sistine Chapel - Small Group Tour

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Eleonora and Lorenzo were amazing and very good communicators. I’m still not sure the value of Kim Kim other than connecting us with these anmazing Italy based travel agents. We didn’t like that we went to Italy and had to pay in US dollars,, this I’m sure was not the fault of Eleonora or Lorenzo. They planned our trip just as we requested and the guides they connected us with were top notch. I wish I could say something about Kim Kim but my thoughts are they have a good platform and pick amazing local talent to use it.

Hotel Reviews

Hotel Il Guelfo Bianco

Florence

I would have given them a five had the breakfast been better. The hotel had loads of character and was very well located to all the sites and great restaurants. I loved that you could get away from the crowds here. I would stay again or recommend to friends.

Authenticity & Character

Loved how they preserved the old charm Of Florence

Location

Very well located to all the attractions of Venice.

Staff

Cleanliness & Comfort

Salvadonica - Borgo del Chianti

San Casciano in Val di pesa

This hotel definitely had a wow factor! Our room was delightful, staff were top notch and I can’t say enough about the food. We loved it here and would definitely return or recommend to our friends.

Authenticity & Character

Words can’t describe this delightful resort, it must be experienced

Location

It was what we were looking for g for, a quiet stay in the Chianti region

Staff

Extremely professional

Cleanliness & Comfort

Attach to detail to make for a memorable stay

Sogno di Giulietta e Romeo

Venezia

Sorry this was definitely the only bad accommodations of this trip and perhaps one of the worst rooms I’ve had. We were in what was called “The Love” room, if you’re staying at this hotel be sure NOT to get it. Our window that had a lovely view of a canal taped to it looked out to plumbing pipes and an elevator shaft. While some of the staff were lovely some were on the other extreme and bordered rude. We may have given a better review if the breakfast was good and the bed comfortable.

Authenticity & Character

We peeked in some other rooms and they looked charming

Location

Very will located to see the sites

Staff

Some very good and some rude. Often hard to find staff

Cleanliness & Comfort

Sorry but we found the linens on the not good bed we’re even bad.

Hotel Navona Colors

Rome

We loved this hotel, our room was small but very clean, breakfast was outstanding, staff friendly and the location was fantastic!

Authenticity & Character

Location

We felt safe, loved the street it was located on and it was easy to find our way around to the attractions we wanted to see

Staff

They were kind, inviting, knowledgeable and made you feel they wanted you to enjoy your your visit to Rome

Cleanliness & Comfort

Bed was comfortable and our room was very quiet

Activity Reviews

Wine tasting and light lunch at a historical winery in Florence

Florence

After all the other great tours we went on it made this one look bad. The staff told us little about the wines or food and they didn’t seem to care if we were there or not. The establishment was very interesting but a little to commercial for our tastes

Quality of Experience

Wines was good and was the food, this was not an experience it was like going out for lunch

Food

It was good

Guides, Drivers and Staff

Definitely didn’t make you feel like they wanted you there

Galleria dell'Accademia private guided tour

Florence

Our guide was insanely knowledgeable about local history, art, shopping and food. Thank you for making this a wonderful experience

Quality of Experience

The guide and her knowledge

Guides, Drivers and Staff

Rialto Market and "Cicchetti" food tour

Venice

This was the truly best thing about Venice. Experiencing Venice through a locals eyes should not be missed.

Quality of Experience

Everything was very interesting

Food

Yum yum yum

Walking food tour of Rome with dinner included

Rome

This small group tour was outstanding. The guide made the tour. She was extremely knowledgeable and patient about not only the food but the local area. Highly recommend this tour. Sadly much of the food was friend but still enjoyable.

Quality of Experience

Food

We’re not fried food people, we did enjoy trying the local foods and not all was fried. Do t let this scare you off, this was one of our favourite tours on this visit

Guides, Drivers and Staff

Food and cultural tour of Siena

Italy

Yet another Wow moment, hands down my husband’s favourite tours in Italy. Our guide knew so much history of Sienna and was very passionate about it. She knew her way around the side streets. This tour is well worth the money

Quality of Experience

The guide!

Food

Guides, Drivers and Staff

Their lovely personalities and ability to make you feel comfortable

Transport

Marina, our guide in Venice, was the stand out. Claudia and Rachel did a good site seeing trip. All of our guides were very knowledgeable. Wish I could remember more names, but the tours were very good. The hotels and staffs were very friendly and helpful. Great trip!! Thank you and thanks to everyone who helped put our ideas into reality

KimKim, and Irene especially, planned an amazing trip for my daughter and I . Traveling to Italy with just the two of us felt a bit daunting, and trying to create an experience that would both hit the highlights and allow us to just immerse in a new place was so overwhelming to me. On the advice of a friend, I reached out to KimKim and within 24 hours we had a perfect itinerary, and every detail was taken care of. We had beautiful boutique hotels, expert and timely transportation from every airport/train station/hotel when we transferred cities, tours that were intimate and perfectly timed. The whole experience was flawless. They were so accessible on WhatsApp throughout the whole trip, and when I thought we may miss a train due to traffic, they were immediately responsive and assured me that they would help us navigate if we needed to find a later train.

I will use KimKim again and literally recommend them, it seems, at least daily as I share our experience. Already have my wheels turning for next year.

Hotel Reviews

Casa Howard Firenze

Florence

A beautiful boutique hotel with impeccable service.

Authenticity & Character

Location

Close to Piazza Santa Maria Novella, with a wine window on the way.

Staff

They even came in early one day to make sure we had breakfast and snacks for a day trip... incredible.

Cleanliness & Comfort

Hotel Continental

Sorrento

Beautiful rooms, beautiful pool, wonderful staff. Do not miss the rooftop restaurant.

Authenticity & Character

The staff felt like family even just during our short stay.

Location

Close to Marina Grande and shopping.

Staff

They were just charming and wonderful. We felt cared for like family.

Cleanliness & Comfort

Hotel Modigliani

Roma

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Express Colosseum Tour

Rome

Great tour guide, perfect amount of time.

Morning Florence Highlights Walking Tour

Florence

Great high level, efficient orientation to Florence. Left us wanting more!

Pizza and Gelato Making Class in Florence

Florence

Perfect way to spend an afternoon out of the heat! Was fun and light and we enjoyed every minute.

Tuscany Day Trip with Siena, San Gimignano & Pisa

Florence

We loved this! Perfect (short) trip to Pisa, thoroughly loved our trip to the Corbucci vineyard with impeccable food and wine, San Gimignano was so quaint and perfect, and Siena... we got a great glimpse. It was a long day but we loved each minute.

Pasta-Making Class in Sorrento

Sorrento

Felt like one of the most authentic Italian experiences we had...We had a great time, made great food. It was long, so prob best for families with older kids, but their pizza experience seemed amazing as well (we worked alongside that crew!).

Amalfi Coast Boat Tour From Sorrento

Sorrento

Cannot say enough...it was magic.

Trastevere Afternoon Food Tour & Wine Experience

Rome

Loved every minute. A perfect collection of food and drink.. we were with another fun family and our guide was great. Don't miss it.

From start to finish, our 12 day honeymoon (organized by Giulia) was absolute perfection. We went to Rome, Pompeii, Sorrento, Florence, and Venice. From the get-go, I felt I could trust Giulia to curate the best experience for us in our budget. A few standout things for us: First of all, the accomodations were incredible. Great locations and very high-quality. Second, we were very appreciative of the level of communication and service both ahead of the trip and during the trip. You know exactly where you need to be and when and all transfers were exactly as expected. No matter where we ended up, we could be rest assured that someone with a sign with our name on it would be waiting for us. Even during the trip, when one of our tours had to be adjusted (not Kimkim's fault), the team was super quick to come up with an alternative. Third, all the tours and experiences were just awesome. Special highlights were our private tour of the Uffizi Gallery, our private walking tour of Venice, and our day trip being driven around Amalfi.

A small anecdote to just highlight the level of service: a few weeks before our trip, Giulia had to contact us that because of last minute Jubilee changes, we needed to move our Vatican tour time to ensure we could see everything. While in Rome, we overheard another couple at dinner find out in real time that they wouldn't be able to go to the Vatican because they were scheduled to go at our original time. We told them that our travel agent had been so on top of it and sorted out this issue weeks ago!

We would definitely use kimkim again for a future trip!

Wow, what an amazing trip to Italy. Luca was awesome with planning our stays in Venice, Bologna, Maranello, Cinque Terra and Rome. Everything worked like clockwork from arranging hotels, train rides, taxies, boat taxies and personal tour guides. While the trip was packed with destinations my two daughters and I never felt like we weren't taken care of. The tour guides were extremely knowledgeable and thoroughly answered every question we had. MANY THANKS to Luca and the kimkim team that we worked with. Italy is an amazing country from the history to the beauty and of course the food! I would not hesitate to utilize Luca and the kimkim team in the future. Thank you for making a lifelong dream come true!

Activity Reviews

GUIDED VISIT TO DOGE'S PALACE AND SAINT MARK'S BASILICA

Venice

Quality of Experience

Guides, Drivers and Staff

Transport

Semi-Private Full Day Excursion To Discover Ferrari Museum In Maranello

Bologna

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Guides, Drivers and Staff

Transport

Rome Walking tour: piazzas and fountains

Rome

The walking tours were incredible. We walked a ton but learned so much from the tour guides. Highly recommend!

Quality of Experience

Guides, Drivers and Staff

Transport

Private Gondola Ride

Venice

Quality of Experience

Guides, Drivers and Staff

Transport

Colosseum, Roman Forums and Palatine Hill

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

I took 13 students to Italy this spring and we had a phenomenal experience working with Chris and the KimKim team! We spent 10 days in Rome, Sorrento, and Florence studying the Roman Empire and the Renaissance. Our guides, particularly Stefania and Carmine, were absolutely incredible and my students and I learned so much. KimKim handled everything and it was such a smooth process. My school was so impressed they want me to lead a similar trip in the future. I cannot recommend KimKim enough!