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Beatriz De Pablo Rocha

The combination of the two places where I grew up (Madrid and a small village in Badajoz, Extremadura) has made me a passionate traveler almost from birth. Unknown destinations visited by travelers who ran away from clichés and unusual places have always caught my attention, and from my point of view, these are the places that best allow you to get to know a culture and its traditions.

I firmly believe that each of the trips we make changes our life (even just a little), and that is why I rely on experiences when I have to choose a new destination and the activities to enjoy there. I had the opportunity to spend a couple of weeks in a favela in Cape Town and listening to the real stories of the people living there absolutely changed my mind. Since I started traveling (through most of Europe and several destinations in Africa and Central Asia), I have felt the need to share these amazing and very diverse experiences with all the people who allow me to do it and create in them a memory for a lifetime.

What places and activities do you specialize in?

"Custom-made itineraries and unique trips based in local experiences and the culture of Spain, Portugal Italy and Morocco."

How did you get involved in travel?

"As I had to travel a lot between Madrid and Badajoz as a child, I started to get curious about all the places I passed by. That curiosity grew and over the time I began to take trips that allowed me to know different destinations and cultures. I decided to guide my career in the world of tourism, and for 5 years I have turned my passion into my job, organizing trips that create memories in the lives of others."

Please share a unique travel experience you will never forget.

"It’s really difficult for me to choose just one experience, but as we are talking about unique experiences probably I have to talk about the first time I lived a Flamenco show at a private and really small Sacromonte Cave, in Granada. Flamenco has always been special for me and could sound like “a cliché” in our country, but to watch a live show in such a magical and familiar place was absolutely memorable. "

Top itineraries and travel advice
Family itineraries
Honeymoon itineraries

Recent trip reviews for Beatriz

An Unforgettable Dolce Vita Adventure in Italy
Italy | Sep 29 - Oct 15, 2024

Helen
Helen M.
Salt Lake City, UT | Reviewed on Oct 28, 2024
This is our second trip using KimKim and highly recommend using them. From the start of our planning to occasional check ins while we were on the trip, our overall experience with our Madrid-based travel consultant, Bea De Pablo, has been excellent. She carefully explored our desired destinations, experiences, travel preferences, and activities and crafted the ideal itinerary for our planned 17-day, bucket-list adventure in Italy to celebrate our 40th wedding anniversary. She was extremely... Read more

This is our second trip using KimKim and highly recommend using them. From the start of our planning to occasional check ins while we were on the trip, our overall experience with our Madrid-based travel consultant, Bea De Pablo, has been excellent. She carefully explored our desired destinations, experiences, travel preferences, and activities and crafted the ideal itinerary for our planned 17-day, bucket-list adventure in Italy to celebrate our 40th wedding anniversary. She was extremely flexible in accommodating requested changes and altering the itinerary to ensure it better aligned with our needs. Both Bea and other travel consultants whom we contacted via phone and chat were quick to respond to any urgent questions we had while on the trip.

Memorable guided experiences included the following:
• Two days of hiking through the Alpe di Suisi and Seceda Spires in the Dolomites. Our guide, Emanuela, ensured we were able to take in the most stunning vistas as she shared historical and cultural information about this unique region. Felt like taking a hike with a good friend through breathtaking scenery.
• Tour of the Uffizi Gallery followed by a private discovery walk of Florence at Night. Our guide, Paola Angelini (LivTours) skillfully negotiated the crowds with our group of four to ensure we were able to see the Renaissance masterpieces of Botticelli, DaVinci, Raphael and Titan, offering expert insights into each. This was followed by a private walk from the Piazza della Signoria to the Ponte Vecchio. Very impressed with her knowledge.
• Artisan tour of the mosaic laboratory and paper workshop. Our guide from LivTours enabled us to see artisans working behind the scenes. Remarkable to see the processes still employed since the days of Medici.
• Cooking class at the Podere Il Casale in Pienza. Our delightful host showed us the farm and process for making cheese, and then put us to work chopping/preparing and then enjoying the most amazing Italian feast with six new friends. Unique, fun way to wrap up our Tuscan experience.
• Day with Donatella and Marco Vangi of Talixo Tuscany touring the Tuscan countryside with a stop in Civita di Bagnoregio. We were fortunate to have Marco not only drive us from Florence to Montepulciano with stops in Siena and San Gimignano but also from Montepulciano to Rome. Marco provided us very insightful commentary as we took in the sights of historical walled cities and vineyards. Donatella accompanied us to the fragile hilltop settlement and treated us to a lovely lunch.
• Guided tour of the Vatican Museum, Sistine Chapel and St. Peter’s Basilica. Rita’s deep knowledge, combined with her ability to help our small group navigate the crowds was well appreciated.
• Private guided tour of Pompeii. Luigi’s expertise and knowledge as an archaeologist brought to life what was the thriving city of Pompeii and its ancient port, the massive destruction caused by Vesuvius and the history of excavations.

What elevated our travel experience:
• Use of drivers vs. handling our own transportation. Would highly recommend leaving the transportation up to the skilled drivers who were carefully selected by Bea to transport us throughout the Dolomites, to Venice, from Florence through Tuscany to Rome. They were very skilled in navigating the challenging Italian roads, while entertaining us with historical insights and overviews of each area, stories of the regional wines and much more as we passed through the countryside. Kudos to Andrea Alessandrini, Cristiano, and Marco Vangi for allowing us to really relax and take in the sights. Additionally, the drivers were always very punctual and never let us wait.
• Use of LivTours – Organization employs top notch guides who possess great knowledge and brought to life for us the rich history, architecture, life and artistry. They really helped to create a deeper cultural connection for us.

Hotel Reviews
Hotel Lamm Castelrotto
Castelrotto

Incredible spa hotel in the lovely town of Castelrotto. Rooms were exquisite and spa well appointed. The extraordinary gourmet meals were really the highlight of the stay however. Would highly recommend taking advantage of the half board option which gave us access to a 5-course tasting menu each night for 25Euros each.

Authenticity & Character
Location
Heart of Castelrotto
Staff
Excellent
Cleanliness & Comfort
Everything
Hotel Carnival Palace
Venice
Authenticity & Character
Location
Though there were good restaurants close by, it was a long walk to all of the museums, churches and activities.
Staff
Cleanliness & Comfort
Solo Experience Hotel
Florence

Terrific location close to il Duomo with a comfortable room with a lovely view of the Piazza San Lorenzo.

Authenticity & Character
Small boutique hotel that fit in with the neighborhood
Location
Terrific location close to il Duomo. Nice public space to relax off the main lobby
Staff
Very friendly staff attending to guests each breakfast.
Cleanliness & Comfort
La Locanda di San Francesco
Montepulciano

Having been dropped off at the gated entrance to the village of Montepulciano by our driver, our quest to reach the hotel walking up cobbled streets with luggage in tow made it a challenging location. That said the views from our room at sunrise of the Valdichiana and from the patio of the adjacent restaurant/wine bar of the Val d'Orcia at sunset were quite beautiful.

Authenticity & Character
Situated in a palazzo that dates from the 14th century adjacent to the Piazza San Francesco.
Location
If being driven, have the driver report plate # to the hotel to be allowed into the city. With a private car, one can drive directly to the hotel and park. Good location though otherwise from which to tour Montepulciano. Wood recommend dining at the adjacent wine bar offers great wine and authentic Tuscan food.
Staff
The hotel staff were operating the adjacent wine bar, so the check in process/communication was a challenge. There were however very attentive at breakfast.
Cleanliness & Comfort
Clean, but furnishings could be updated.
Hotel Monte Cenci
Rome

Location is great, with nice public space, lovely roof-top breakfast area and professional staff. The Classic room, though more economical, was really quite small.

Authenticity & Character
Location
Great location within walking distance to the Pantheon, Colosseum and Roman Forum and excellent restaurants in Travastere and the Jewish Quarter
Staff
When we checked in our initial room had an issue with the air conditioner making a high pitch sound. Unfortunately they were sold out can could not change our room. Unable to fix it, the desk clerk was very good at notifying the manager and making arrangements to change our room the next day. Staff was very professional and attentive to our needs.
Cleanliness & Comfort
Classic rooms are very small, particularly for a 5-night stay. Would suggest requesting a Superior room to get adequate closet/storage space.
Activity Reviews
Alpe di Siuisi Panorama Trail Day Hike
Alpe di Siuisi Panorama Trail Day Hike
Dolomites

Our guide, Emanuela, on the hikes to the Alpe di Suisi and Seceda Spires ensured we were able to take in the most stunning vistas as she shared historical and cultural information about this unique region. She checked in to make sure the pace aligned with needs. Felt like we were taking a hike with a good friend through breathtaking scenery.

Quality of Experience
Touring the breathtaking scenery with someone as friendly and knowledgeable as Emanuela
Guides, Drivers and Staff
Emanuela was delightful and very knowledgeable about the history and culture of the area. Her English was excellent which led to great rapport throughout the hike.
Transport
Very punctual in the morning to pick us up and accommodated our extension of the hike.
Seceda Spires Day Hike
Seceda Spires Day Hike
Dolomites

See Alpe di Siuisi review

Quality of Experience
See Alpe di Siuisi review
Guides, Drivers and Staff
See Alpe di Siuisi review
Transport
See Alpe di Siuisi review
Day Excursion to Cortina d’Ampezzo & the Dolomites
Day Excursion to Cortina d’Ampezzo & the Dolomites
Italy

Cristiano was terrific! He provided great details on the history, culture, preparation for the 2026 Olympic games and insights into the industry of each community we passed as he carefully navigated the winding roads of the Dolomites as we made our way from Castelrotto to Cortina and ultimately to Venice. Cristiana made sure to stop and allow us to take photos at some of the most scenic locations and waited patiently as we strolled around Cortina and had lunch. He carefully coordinated our time of arrival in Venice with the water taxi and helped us carry our luggage from the car to the taxi.

Quality of Experience
Excellent way to take in the sights of the Dolomites without having to worry about driving.
Guides, Drivers and Staff
Cristiano's professionalism and effort to make our drive very memorable.
Transport
Clean, comfortable vehicle
Scenic Navigation through the Grand Canal
Scenic Navigation through the Grand Canal
Venice

We were delayed arriving at the meeting place given the rain, significant distance of our hotel from San Marco Square, and faulty GPS directions. Our guide was very accommodating however waiting for us. Though her narration of the buildings we were passing was good, the significant rainfall and our inability to see the sights through the condensation forming on the windows made it one of the least enjoyable of our activities.

Quality of Experience
Only undertake if weather is overcast or clear.
Guides, Drivers and Staff
Our guide seemed very knowledgeable of the history of Venice and significance of each key building along the Gran Canal.
Transport
Water taxi had to wait ~ 15 minutes due to our delay. Providing towels to wipe the condensation, versus our hands would have made it better. Time was also cut short to 45 mins.
Guided Visit of St. Mark's Basilica & Doge's Palace
Guided Visit of St. Mark's Basilica & Doge's Palace
Venice

Although our guide was very knowledgeable, given the poor quality of the headsets our small group was issued, it was very difficult to hear her.

Quality of Experience
Better headsets for those of us on the tour and microphone for the guide
Guides, Drivers and Staff
Our guide seemed very knowledgeable of the history of the Republic of Venice, the selection process for the Doges, and the stories of those imprisoned in the Palace.
Guided Visit of Florence Including David and Duomo
Guided Visit of Florence Including David and Duomo
Florence

Was changed to be Tour of the Uffizi Gallery followed by a private discovery walk of Florence at Night. Our guide, Paola, skillfully negotiated the crowds with our group of four to ensure we were able to see the Renaissance masterpieces of Botticelli, DaVinci, Raphael and Titan, offering expert insights into each. This was followed by a private walk from the Piazza della Signoria to the Ponte Vecchio.

Quality of Experience
Guides, Drivers and Staff
Very impressed with Paola's knowledge of Renaissance masterpieces of Botticelli, DaVinci, Raphael and Titan. Although we were not able to take in the breadth of the museum, the 2-hour guide was highly informative. Really enjoyed our stroll through the streets of Florence that followed and the insights Paola shared with us about the history of Florence and its key architectural sites, the influence of the Medici dynasty and the artists that flocked to the city during the Renaissance.
Traditional Local Artisan Experience
Traditional Local Artisan Experience
Florence

Artisan tour of the mosaic laboratory and paper workshop were particularly interesting. Our guide from LivTours enabled us to see artisans working behind the scenes. Remarkable to see the processes still employed since the days of the Medici.

Quality of Experience
Guide had strong connections with the artisans in each location.
Guides, Drivers and Staff
Tuscan Day Trip to Siena and San Gimignano with  Lunch & Wine Tasting
Tuscan Day Trip to Siena and San Gimignano with Lunch & Wine Tasting
Florence

We were fortunate to have Marco Vangi drive us from Florence to Montepulciano with stops in Siena and San Gimignano with a winery lunch and tasting at Tenuta Tociano in between. Despite the occasional downpour, the drive through the Tuscan countryside was lovely. Wine tasting experience was also enjoyable.

Quality of Experience
Having a driver made our excursion through the Tuscan countryside much more enjoyable.
Guides, Drivers and Staff
Marco shared great insights about the history and cultural significance of Siena and San Gimignano as well as the many vineyards we passed and which were the best of the regional wines. Marco is extremely knowledgeable about the region. Rapport came easy given his fluency in English, and he welcomed our many questions.
Transport
Very clean and comfortable van.
Private Cooking Class in a Real Tuscan Farmhouse
Private Cooking Class in a Real Tuscan Farmhouse
Italy

Cooking class at the Podere Il Casale in Pienza was wonderful. Our delightful host showed us the farm and process for making cheese, and then put us to work chopping/preparing and then enjoying the most amazing Italian feast and wines with six new friends. What a unique, fun way to wrap up our Tuscan experience.

Quality of Experience
The food was exceptional, and we had such great fun preparing it. Best of all we walked away with recipes that we ill treasure as we try and replicate at home.
Food
Loved the simplicity of each recipe. The pici was fun to make and pork loin roast with fresh herbs exceptionally delicious!
Guides, Drivers and Staff
Our host at our cooking class at Podere Il Casale was a great instructor and had a super sense of humor.
Transport
La Dolce Vita: Private Golf Cart in Rome
La Dolce Vita: Private Golf Cart in Rome
Rome

Enjoyed the ease of taking a golf cart to quickly take in vistas of the Colosseum, Roman Forum, Trevi Fountain, Piazza Vittorio Emanuele, Spanish Steps and some of the current excavations taking place. However felt a little exposed at times.

Quality of Experience
Guides, Drivers and Staff
Our driver offered some commentary at each location and did ensure we had ample time to take pictures. He also dropped us off at a wonderful lunch stop at the conclusion.
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Oct 28, 2024

Hi Helen! Thank you so, SO much for your super detailed feedback and you kind words! I feel so grateful to be a little part of this special 40th Anniversary trip! It was super easy to work with you during the entire process along with your suggestions and desired places to visit, and I hope you created lovely memories around Italy with the help of our entire team. It's been truly a pleasure :)! Sending you my best regards! Bea

KimKim...Excellent Choice!
Spain | Oct 4 - Oct 11, 2024

Becky
Becky G.
Denver, CO | Reviewed on Oct 24, 2024
It was a wonderful (first) experience with KimKim! Once Beatriz took over our tour, communication was superb and everything went smoothly. The guides and tours KimKim provided were all exceptional. Our guide in Madrid has her Masters in Art History and it made our visit to the Prado Museum most memorable. Our guide in Toledo (highly recommend the day tour), also a History Major, from Toledo, and very knowledgeable. All transfers went very smoothly and our driver, Jesus, who we had two auto... Read more

It was a wonderful (first) experience with KimKim! Once Beatriz took over our tour, communication was superb and everything went smoothly. The guides and tours KimKim provided were all exceptional. Our guide in Madrid has her Masters in Art History and it made our visit to the Prado Museum most memorable. Our guide in Toledo (highly recommend the day tour), also a History Major, from Toledo, and very knowledgeable. All transfers went very smoothly and our driver, Jesus, who we had two auto transfers with was always early to arrive and a delight to share information with on our transfers! I would highly recommend KimKim to anyone and hope to have the opportunity to use them again in the future!

Activity Reviews
Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid
Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid
Madrid

The guided visit to Toledo was absolutely lovely. Our guide was a local with a master's in history, sharing detailed cultural narratives that were fascinating. She gave us insights on local traditions, which came to life when we witnessed a procession in Malaga just as she described. Her depth of knowledge made the experience truly memorable.

Flamenco Show in a Sacromonte Cave
Flamenco Show in a Sacromonte Cave
Granada

The Flamenco Show in the Sacromonte Cave in Granada was beyond incredible. Being in the cave made the experience so authentic, and sitting close enough to nearly be part of the dance added such thrill. It felt like a genuine showcase of flamenco's roots, and I'm glad we chose to see it there as suggested.

Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada

Visiting the Alhambra was a great experience. Although it was a bit crowded when we went, our guide was knowledgeable and responsive to our questions, making the visit engaging. The sheer detail and beauty of the Alhambra are breathtaking.

 Madrid of the Bourbons & Prado Museum Private Tour
Madrid of the Bourbons & Prado Museum Private Tour
Madrid

Our private tour of Madrid, including the Prado Museum, was fantastic. Our guide had a master's in art history, which made the museum visit deeply insightful and enriching. Her expertise on the Prado and the art pieces within was incredible, offering us perspectives and details we would never have caught on our own. It was a wonderful experience.

Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Oct 24, 2024

Hi Becky! Thank you so much for your feedback! I'm so glad you enjoyed your time discovering Madrid and Southern Spain with your guides and driver Jesús :) It's been a pleasure to work with you on this trip! Best regards, Bea.

Lovely trip to Southern Italy
Italy | Oct 5 - Oct 11, 2024

Louise
Louise F.
United Kingdom | Reviewed on Oct 14, 2024
Overall the trip was great. Booking through Kimkim, with Bea's advice and suggestions, made it possible for us to experience an amazing trip to Naples. The private transfers worked well. Having seen the Naples traffic, there is no way we could have driven ourselves on this holiday. Our pick up at Naples airport worked well, taking us up to Cellole for the wedding. Our return trip to Naples via the Reggia de Caserta was great. We enjoyed exploring both the palace and its gardens.
The Hotel...
Read more

Overall the trip was great. Booking through Kimkim, with Bea's advice and suggestions, made it possible for us to experience an amazing trip to Naples. The private transfers worked well. Having seen the Naples traffic, there is no way we could have driven ourselves on this holiday. Our pick up at Naples airport worked well, taking us up to Cellole for the wedding. Our return trip to Naples via the Reggia de Caserta was great. We enjoyed exploring both the palace and its gardens.
The Hotel Caruso Place was lovely, and our suite was great. We had a small balcony, allowing us to watch the lively Via Toledo below. The location was really good, close to lots of shops, pizzerias and the Toledo metro. Our only challenge was getting to and from the hotel with all of our luggage (we had more than usual due to the wedding). It's a 2 minute walk from the taxi drop off to the hotel, and once you arrive you have to carry your bags up some steep stairs to the 1st floor reception. There's a side entrance with only a couple of steps that worked well for us during our stay, but you have to be checked in to use it. The staff were friendly and helpful. It's a small hotel, with a small team. They were happy to bring us coffee, a bottle of wine etc on request and spoke English.
Our food tour was a great introduction to Naples and our guide was very good. I think he was Giovianni. We were with 2 other British couples and had a great 3 hours together, experiencing fantastic food.
Our trip to Pompeii was really good. Our guide was Carmine. Having a guide for just the 2 of us worked really well. I don't hear well, so I often miss out during larger group tours. With Carmine's knowledge we were able to cut through Pompeii, avoiding the other tour groups, and could chat to him, asking questions as we went. His love of Pompeii and knowledge were clear and made the visit really good.
We then went on to Mt Vesuvius, with Umberto as a guide. Again, the private guide worked well for us. Umberto explained the different types of volcanos and then took us up to the crater at the top. Our visit took longer than expected as Umberto knew everyone who works on Vesuvius, in all of the stalls and refreshment places, and he stopped to talk to them. He took time to show us different rocks and minerals, which was fine but we were concerned for our driver, as we knew we were due back and running late. Umberto also talked a lot (not always about the volcano) and in truth we found the tour a little tiring. He was a nice guide, but lacked focus at times.
We enjoyed the visit to the olive, lemon and mozzarella farm close to Sorrento. The experience was very nice, although it was further away from Naples than we'd expected and we spent a lot of time in the car for a relatively short visit. Elsa and Benedetto were great hosts, and the food was lovely. As were the views back to Naples.
Positives: private tours were very good. The food and people, including our drivers and tour guides were friendly and welcoming. When we requested an earlier airport pick up for departure, this was easy to do and our My Trip was updated straight away.
Negatives: the description of the activities did not always deliver what we expected: the tours of Pompeii and Vesuvius were described as 'with an archeaologist and vulcanologist' but in reality they were tour guides, knowledgeable in the site we were visiting, but not actually archeaologists or vulcanologists. At the Sorrento farm we thought we would make limoncello, but the description of the tour changed in My Trip after the event to remove this and just referred to the live mozzarella-making demonstration (which we saw). Also initially we thought we had a lunch between Pompeii and Vesuvius, but that disappeared at some point.
So overall a really good experience, and we're glad we booked via Kimkim. We couldn't have done all of these experiences without you pulling together the trip. We really appreciated the prosecco and fruit on arrival at the Caruso Place hotel too! Thanks.

Hotel Review
Caruso Place Hotel
Naples

Lovely small hotel, just 10 rooms. Very Italian breakfast - cappuccino, cheeses and cold meats, local cake/torta. Not good for those who struggle with stairs, especially on arrival as you have to carry your luggage up a steep staircase to reception.

Authenticity & Character
A small team, nice decor, good facilities
Location
Very well located for lots of shops and pizzerias
Staff
Cleanliness & Comfort
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Oct 17, 2024

Hi Louise, Thank you so much for your super detailed feedback! I really appreciate your words and all the details provided, definitely really helpful for us! I'm glad to know you had a great time discovering Naples and its traffic!), and the lovely surrounding locations. It was a pleasure to work with you on this experience! :) Best regards, Bea.

Great Trip
Spain | Aug 13 - Sep 1, 2024

Barbara
Barbara B.
Chicago, IL | Reviewed on Sep 13, 2024
Organization by Bea was great - great hotels and guides. Morocco was wonderful although the local operator did not seem to know parts of our itinerary. Read more

Organization by Bea was great - great hotels and guides. Morocco was wonderful although the local operator did not seem to know parts of our itinerary.

Hotel Reviews
Lina Ryad & Spa
Chefchaouen

Favorite hotel of the trip - beautiful room and very helpful staff.

Authenticity & Character
Location
Cleanliness & Comfort
Mövenpick Hotel Casablanca
Casablanca

Hotel was almost on top of major roads and even with double windows it was loud (especially trying to go to bed early for 3 am wake up)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tapas Culinary Experience
Tapas Culinary Experience
Madrid

awesome - learned so much and ate amazing food. Tried so many new things.

Quality of Experience
Food
Guides, Drivers and Staff
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada

group was very large so hard to follow at times - would have been better with a smaller group

Quality of Experience
Guides, Drivers and Staff
Fes: Exploring the Imperial City
Fes: Exploring the Imperial City
Fes

local guide Omar was fabulous. Went out of his way to be sure we say everything we wanted and help my son go back to riad when he did not feel well

Quality of Experience
Guides, Drivers and Staff
Privately Guided Tour of Hassan II Mosque
Privately Guided Tour of Hassan II Mosque
Casablanca

Was a group tour and guide did not have great English. Only about 40 minutes long

Quality of Experience
Guides, Drivers and Staff
Evening Marrakech Street Food Tour
Evening Marrakech Street Food Tour
Marrakesh

Best tour of trip - we ate so much and had so much fun. Tried tons of food I would have never tried and had the most amazing couscous ever. Do not miss this?

Quality of Experience
Guides, Drivers and Staff
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Sep 16, 2024

Hi Barbara! Thank you so much for your feedback and extra information, definitely really helpful! :) I hope you and your son had a great time around Spain and Morocco and created lovely memories! It was truly a pleasure to work with you on this special trip! Best regards, Bea.

Sensational Spain! ...
Spain | Aug 16 - Aug 25, 2024

Laura
Laura T.
Irvine, CA | Reviewed on Aug 26, 2024
We had a wonderful vacation in Spain! The tour guides were ALL amazing but we have a special shout out for GEZA-he was our guide in Segovia/Avila and also for The Royal Palace! He was so much fun to be around and had a true enthusiasm for the history of Spain. My 13 and 12 yr old loved him too! Also-Tim was our guide on the Kayak/Laggon dipping/coastal hiking tour in Costa Brava and he was awesome! He was entertaining and engaging! Highly recommend both! Read more

We had a wonderful vacation in Spain! The tour guides were ALL amazing but we have a special shout out for GEZA-he was our guide in Segovia/Avila and also for The Royal Palace! He was so much fun to be around and had a true enthusiasm for the history of Spain. My 13 and 12 yr old loved him too! Also-Tim was our guide on the Kayak/Laggon dipping/coastal hiking tour in Costa Brava and he was awesome! He was entertaining and engaging! Highly recommend both!

Hotel Reviews
Gran Hotel Havana
Barcelona

Great location, smaller but clean rooms!

Authenticity & Character
Location
It was in the middle of it all-walk most places in Barcelona
Staff
Cleanliness & Comfort
Cosmopolita Hotel Boutique & Spa
Platja d'Aro, Girona

Great location, beautiful and modern rooms

Authenticity & Character
Location
Right on the beach!
Staff
Cleanliness & Comfort
Activity Reviews
Coastal Hike, Kayaking & Lagoon Dipping in Costa Brava
Coastal Hike, Kayaking & Lagoon Dipping in Costa Brava
Spain

Amazing guide Tim made the day super entertaining for my husband and I and our 2 girls!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Day Trip to Ávila & Segovia
Private Day Trip to Ávila & Segovia
Madrid

Geza has a true passion for Spanish history and he conveys the facts in a fun way! He is totally engaging with kids too!

Quality of Experience
Guides, Drivers and Staff
Transport
Barcelona & Gaudí:  An Architecture Walk
Barcelona & Gaudí: An Architecture Walk
Barcelona

Loved all the details in this tour! We learned so much!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Aug 27, 2024

Hi Laura! Thank you so much for your kind words! I'm so glad you enjoyed your time here with your family, and with your guides! I will make sure both Geza and Tim receive your comments, they are the best of the best! 😊 It was a pleasure to work with you on this experience! Best regards, Bea.

This was our first time using a travel agency...
Spain | Jul 1 - Jul 16, 2024

Luke
Luke P.
Los Angeles, CA | Reviewed on Jul 27, 2024
This was our first time using a travel agency in many many years - we usually make our own plans but KimKim was recommended and we decided to travel on short notice during peak season, so wanted some help - we couldn't be more pleased and will recommend KimKim to others. Our local specialist Beatriz was outstanding - she really listened to our preferences and designed a trip that was perfect for us in terms of the things we like to do and see. She found really excellent local guides and... Read more

This was our first time using a travel agency in many many years - we usually make our own plans but KimKim was recommended and we decided to travel on short notice during peak season, so wanted some help - we couldn't be more pleased and will recommend KimKim to others. Our local specialist Beatriz was outstanding - she really listened to our preferences and designed a trip that was perfect for us in terms of the things we like to do and see. She found really excellent local guides and planned enough for us to do, without over-scheduling us. There were a few minor glitches (to be expected on such a long and complex travel), but she built in enough time that none of them became critical and all were easily handled. When a couple of drivers didn't show up, she processed refunds for us without even being asked. She or colleagues were very easy to communicate with. This was a memorable trip and we would recommend KimKim and specifically Beatriz very highly!!

Hotel Reviews
INNSiDE by Melia Zaragoza
Zaragoza

Easy walk to old town sights; nice rooftop pool and restaurant/bar. Rooms clean and roomy and a great breakfast. Recommended.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Acta Splendid
Barcelona

Good location, nice breakfast, friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Arrizul Catedral
San Sebastián

Best hotel we stayed at in terms of location, staff, etc.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Sercotel Coliseo
Bilbao

Convenient location, great staff. Large room. No complaints.

Hotel Spot Family Suites
Porto

Very roomy. Convenient and great staff. The room was comfortable, but there is nothing fancy or historic about the hotel and the breakfast was mediocre. But on location and staff, it was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Olive Oil Tour and Visit of Belchite Village
Olive Oil Tour and Visit of Belchite Village
Zaragoza

Jorge was a great guide. He really knew the history, was a great communicator and created a very unique experience for us traveling outside of the city center, which is what we wanted to do. He was friendly and fun and very open. He was a good listener and tailored things to what we enjoyed. The pace was great and he was a good driver. He arranged for a special visit to an olive oil maker and a historic site during the Spanish Civil War.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Tour of Barcelona & La Sagrada Familia
Private Tour of Barcelona & La Sagrada Familia
Barcelona

We took a long walking tour with Mari. She was really excellent. She used a microphone and earbuds for us so communicating in crowded areas was easy. She paced things well and was a great communicator. We really enjoyed what was a very long walk that included a trip on the metro, so it made it easier for us to travel on our own afterwards.

Quality of Experience
Guides, Drivers and Staff
Transport
Flamenco Night
Flamenco Night
Barcelona

The dancers were really excellent. The tour included a tapas dinner afterwards which was mediocre and tourist-oriented. Everything was fried and heavy.

Quality of Experience
Coastal Hike, Kayaking & Lagoon Dipping in Costa Brava
Coastal Hike, Kayaking & Lagoon Dipping in Costa Brava
Spain

The guide was great and the kayaking was fun, but the "hike" beforehand was really just a walk along a very traveled paved pathway. The area we visited was a busy tourist beach - not that appealing in the end, but not really the guide's fault. We just learned that it is not the type of experience we really enjoy that much

Quality of Experience
Guides, Drivers and Staff
Transport
A good driver, but a long drive
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Aug 02, 2024

Hi Luke! Thank you so much for your kind words and detailed feedback about your trip to Spain & Portugal! I'm so happy to have been a small part of this trip and really glad you enjoyed your family time around both countries :). It's been truly a pleasure helping you with this adventure. Best regards, Bea.

Trust you specialist, and have the best time ever!
Spain | Jun 23 - Jul 3, 2024

Liz
Liz M.
West Lake Sammamish, WA | Reviewed on Jul 05, 2024
Our family was so lucky to have been assigned to Bea for our trip to Spain. She was fantastic. From the beginning, she listened to what we valued and had a lot of helpful input. She suggested many more ideas to consider than what we could fit it, so that we could choose what sounded best. The greatest thing about Bea was her quick response time. We had the basics of the trip finished quite early, but she had to wait on us for new passports to arrive, and then we went through some... Read more

Our family was so lucky to have been assigned to Bea for our trip to Spain. She was fantastic. From the beginning, she listened to what we valued and had a lot of helpful input. She suggested many more ideas to consider than what we could fit it, so that we could choose what sounded best.

The greatest thing about Bea was her quick response time. We had the basics of the trip finished quite early, but she had to wait on us for new passports to arrive, and then we went through some revisions as our flights changed. (She was beyond reasonable and quick when our entire trip added a day.) During the trip, we had more questions and required a bit of hand-holding with small details and she was unflappable during this time. Cheerful, quick, and full of good advice. KimKim uses a really efficient app during the trip so that communication is in real time.

It was hard to choose where to start our trip. I picked the route which was loosely based on the suggested trip plans on KimKim's website. We ended up starting in Madrid, and heading south with stays in Sevilla, Granada, and Malaga. We had short visits in Segovia, Ronda, Nerja, Frigiliana, and an activity in Marbella.

Our family includes 3 teen boys so our choices aligned with their interests. Bea hooked us up with a hot air balloon ride which was magical. We also enjoyed a segway tour in Madrid, a few walking tours including the Alhambra, an olive oil estate visit outside of Sevilla, a visit inside the caves of Nerja, a flamenco show in a cave above Granada, and a canyoning excursion near Marbella. On our own we booked a mountain biking day for the boys for our added last day. The fellas most enjoyed the adrenaline activities of canyoning (think swimming through a cave, sliding down natural slides on your behind, and doing 3-9m cliff jumps.) They also loved the hot air balloon ride. I am thankful that the early start time of that aligned with our jet lag near the beginning of the trip. We encountered some really special surprises too: our segway guide in Madrid, David, took us to a small, unremarkable door behind a convent. Inside was a cookie "business" being run by the nuns of the church. We never saw a human. We went in and spoke through a speaker about what we wanted to purchase, and a packed box of cookies appeared in this little door in the wall. During a walk in the very hilly whitewashed town of Friginiana, we came across a local cat rescue with a viewing window of the "gatos." This was our family's jam, and we never would have expected to find it set amongst the small, hilly lanes of the village. The boys were also happy to find the filming location of Naboo from Star Wars in Sevilla. Many teen photos were taken there, second only to cat photos.

The hotels that she recommended fit well with our expectations of location, family sleeping arrangements, and yes, air conditioning :) Our favorite hotels were the two times that we stayed in H10 properties in Sevilla and Malaga. Our Granada hotel was very charming. We enjoyed several dining experiences despite the kids not feeling tapas at every turn. We ended up at a few steak houses and mercados (markets) for even more choices. Our favorite spot for chocolate y churros was Cafe Futbol in Granada. Our favorite restaurant was a pizza place, also in Granada, called La Piccola Carmela. They had a fancier sister restaurant for authentic Spanish tapas. Our favorite place to eat in Malaga was Pampa Grill. Every breakfast was lovely. Zero issues.

I should add a last shout out to the incredible drivers that Bea chose for our longer drives. Our favorite driver was Jesus Ferreira, who we had twice. We loved him, and he really made the time spent so special. He took us to a spot that wasn't planned because he had a hunch, and he was right! We also liked Angel in Malaga and Alberto Zabala in Sevilla.

Our family had taken one trip to Europe before, which I planned. Despite it going well, when I began my research for this trip, I was dreading the legwork. The hours of planning, researching, and figuring timing of trains and when to reserve what, complete with FOMO about things that I didn't know existed. While reading family trip blogs I came across KimKim. I was intrigued and filled out an interest form. We were assigned to Beatriz, and it was like a local angel was inside of my head. She took away almost every worry and I cannot express my relief. We didn't look back. I highly recommend KimKim and Bea. We will use them again.

Hotel Reviews
H10 Casa de la Plata
Sevilla

This hotel was perfect for us. The H10 in Sevilla had probably the best staff that we encountered. The gentleman (Fran?) that checked us in had very good advice and ideas. Everything was modern and clean, beds were good, and we appreciated their decorating style. Irreverent art. Good location.

Authenticity & Character
Location
Despite Sevilla not being much of a car town, this hotel is very close to a large square by the mushroom. (If you see it, you will know what I mean.)
Staff
Beyond helpful. Kind, smart, great english after we attempted spanish with them.
Cleanliness & Comfort
Hotel Casa 1800 Granada
Granada
H10 Croma Málaga
Málaga

This was our favorite hotel on the trip. It was in a good location and was very stylish and airy. At first, we arrived and thought that we were located too far away from the beach. But quickly we realized that all of the action that we wanted was in the area near us. Everything was nearby. The mercado was a half block away. The hotel rooftop was perfect - big enough for options but not a crazy DJ party like the RIU in Madrid. Loved the rooftop pool, small restaurant, and lounge area. Our family was given two rooms. One had a balcony deck so big that it wrapped around the corner and had a 2nd section with sun loungers. Room 801, btw. The other room was a tad larger but had two small balconies. Also great. Room 809. The breakfast was good. Decor was nice. The lobby has water and small snacks/treats out at all times.

Authenticity & Character
This hotel isn't quaint - it is new. However, that is a big part of Malaga. Lovely decorative tiles surround all of the decks.
Location
Close to everything that we wanted. About 100 restaurants within 4-5 blocks.
Staff
Cleanliness & Comfort
Really responsive air conditioning.
Activity Reviews
Private Madrid Segway Tour
Private Madrid Segway Tour
Madrid

We really liked this. We were all new to segways, but the learning curve isn't bad at all. The tour guide was a younger guy. He had a lot of information. For our teens, I'd maybe give him a "4" because he told about more history than they needed. He did take us to a few "hidden gems" that we wouldn't have found otherwise. I gave the activity vendor a 4 because two of our five segways had some slowing issues when accelerating, which suggests a not-super-thorough maintenance system. They were not dangerous at any time, but they weren't as easy to control as the other 3.

Quality of Experience
Guides, Drivers and Staff
Hot Air Balloon Ride Over Segovia
Hot Air Balloon Ride Over Segovia
Madrid

This was breathtaking. So glad that we had the opportunity to do it. I don't know why, but I had expected a more private experience. Instead the balloon held around 16 people. That was fine. The pilot had flown balloons for 23 years and was a pro. I was slightly worried when he gave a safety speech in spanish. I only understood an arm gesture and the word "important," which was concerning. Luckily some other riders clued us in that he was talking about landing positions, and they explained what we should do. We floated over Segovia and there was no bad place in the balloon. He steered it so that everyone was able to see each angle. We were in the air for over an hour. Our landing was perfect - no big bumps or tipping over. After the staff cleaned up the gear there was a small breakfast and a toast.

Quality of Experience
Guides, Drivers and Staff
The pilot was amazing. The staff was kind and energetic
Transport
I am referring to the shuttle to and from the airport. They were proficient. The balloon pilot was a 5+
Private Transfer {{start_location}} to  {{end_location}} via Ronda & White Villages
Private Transfer {{start_location}} to {{end_location}} via Ronda & White Villages
Spain

We were lucky to get Jesus Ferreira Franco as our driver, two different times. I think his business is called Luxury Granada? What a kind, knowledgeable man. He became a friend by the end of our trip. Courteous, polite, caring, prepared, with excellent stories. This was, without a doubt, the best driver that we could have had. He made our trip better. Our sons all said that they missed him after we needed to have a different driver later on.

Quality of Experience
This driver had great stories - I'm sure that he could be quiet if that is what you prefer. We wanted to hear it all. He also had a big cooler of waters to hand out and lent us umbrellas for our time in Ronda during a freak bit of rain.
Guides, Drivers and Staff
Love Jesus F.F. KimKim should book him whenever possible.
Transport
Guided Visit of Seville
Guided Visit of Seville
Seville

Our tour guide was named Carolina. She was great with teenagers and was open to what we wanted to see. Some of our kids really wanted to see the area that was used for the filming of Star Wars - Naboo - so we headed over there. We spent a lot of time in the palace, and then headed over to the Jewish Quarter. She even escorted us to a restaurant that we wanted to try for their tapas.

Quality of Experience
Guides, Drivers and Staff
Visit an Andalusian Olive Oil Estate
Visit an Andalusian Olive Oil Estate
Seville

I gave this 4 stars because our kids were totally not into it. I liked it a lot, and I think that culture and history can be absorbed by things that aren't museums and famous monuments. The estate was really old and had the original equipment from the 1600's. We learned a lot about different olive varieties and mediterranean-area production. We saw the apparatus and had an oil tasting. There was a driver to the estate and back, so everything was so simple. It was located about 20 minutes from downtown Seville.

Quality of Experience
I loved that it was different. Not a museum :)
Guides, Drivers and Staff
Guide was kind and knowledgeable. Driver was great!
Transport
Guided Visit of  Alhambra & Generalife Gardens
Guided Visit of Alhambra & Generalife Gardens
Granada

I imagine that there are tons of tour guides for the Alhambra. It is really important to see. We had no trouble finding our guide at the meeting place. He was knowledgeable and told us a lot about the gardens (which we did first) and the Alhambra. You really do get more than seeing it alone. Although, to be fair, we did not listen to any audio tours so cannot compare.

Quality of Experience
I liked hearing the more "secret" things, like about how oleander was used in the garden because the staff didn't like a certain female nobleperson. Oleander is beautiful but poisonous, which was how the staff described this woman.
Guides, Drivers and Staff
Our guide took us through a wood product shop at the end. This was the only time on our trip that we felt like American tourists, like he was going to get a kickback from any sales of wood items. Kind of soured us a bit. I'm pretty sure that this was rare because there were not many people in the shop.
Flamenco Show in a Sacromonte Cave
Flamenco Show in a Sacromonte Cave
Granada

This was the most authentic way for us to see the dancers. It felt a bit touristy, but the location was definitely built into the side of the mountain and the dancers were amazing. They worked! You really need to see flamenco at some point in Spain. We ran into a family in our hotel that had arranged a lesson somewhere, and they had to perform for an audience after their lesson. This was somewhere else. We weren't that committed. Happy to just watch. It was just the right amount of time.

Quality of Experience
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Jul 08, 2024

Hi Liz!! Wow.. you brought a tear to my eye! Thank you so, so much for your kind words, definitely the best reward is to know that you had a great time along with your family! :) I'm sure you already shared your impressions with your drivers and guides (Jesús told us you had a fantastic time together!), but I will make sure they receive it too. You made the process so, so easy from the beginning and it was truly a pleasure to be a small part of this family trip! Thank you so much again, Liz!!! Best regards, Bea.

Beatriz was the best!!! So so helpful & had a...
Spain | Jun 15 - Jun 25, 2024

H
Hanna S.
Newark, NJ | Reviewed on Jul 05, 2024
Beatriz was the best!!! So so helpful & had all the best tips. We had the best trip EVER thanks to her :) Read more

Beatriz was the best!!! So so helpful & had all the best tips. We had the best trip EVER thanks to her :)

Hotel Reviews
Vincci Larios Diez
Málaga

Such a beautiful hotel in a beautiful location! Loved the rooftop bar & the views!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parador De Nerja
Nerja Málaga

Views from the hotel are breathtaking! Amenities are so clean & well maintained & staff is very friendly!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Casa 1800 Granada
Granada

Best hotel I’ve ever stayed in!! So much character, each room was a little different & the courtyard was beautiful. Absolutely loved the amenities here with the breakfast & tea with the free drinks/coffees! Life saver on a trip like this :) Staff was so nice as well!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dear Hotel Madrid
Madrid

Very nice hotel located right in the middle of things :) The rooftop bar and pool were so cool! Absolutely loved the views from our room & the terrace

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Free Day to Explore Málaga
Free Day to Explore Málaga
Málaga

Best first day! We arrived and had time to settle in then we got to explore! We found an awesome restaurant for dinner then went to the beach at night, hotel staff was so friendly & got us checked in immediately!

Quality of Experience
Guides, Drivers and Staff
Transport
Privately Guided Visit of Málaga
Privately Guided Visit of Málaga
Málaga

Our guide was so informative and kept us all interested! Lots of cool places in the city we would not have picked up on if not for this tour :)

Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Málaga Cruise
Sunset Málaga Cruise
Málaga

Beautiful views! Staff is so friendly & accommodating :) It does get chilly once the sun starts to set so definitely keep in mind because lots of people were cold by the end!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Frigiliana Hike & Wine Tasting
Private Frigiliana Hike & Wine Tasting
Málaga

One of my favorite experiences of the whole trip! What a beautiful town!! The hike itself was the most amazing hike I have ever been on, I took so many photos to capture everything :) Our tour guide was kind, went at our pace, and offered to take photos of our group :)

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Visit of Granada Through Its Scents
Guided Visit of Granada Through Its Scents
Granada

Such a unique experience & so worth it! Very informative too & a great way to learn your way around the city :) Our tour guide was the best!! She was super interesting & funny as well! Loved the little box of scents you get at the end too!

Quality of Experience
Guides, Drivers and Staff
Transport
Flamenco Show in a Sacromonte Cave
Flamenco Show in a Sacromonte Cave
Granada

Coolest experience ever!!! My entire family was in awe afterwards! The performers were all so beautiful and talented, you couldn’t take your eyes off them!

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit of  Alhambra & Generalife Gardens
Guided Visit of Alhambra & Generalife Gardens
Granada

Beautiful views! I learned a lot about the Alhambra & the history of the city.

Quality of Experience
Guides, Drivers and Staff
Transport
Sierra Nevada E-Bike Route
Sierra Nevada E-Bike Route
Granada

Another must do!!! Kind of scary but also super cool & totally worth a fall or two! They go at your pace & at first it is definitely nerve wracking but once you get the hang of it it’s no problem! You will definitely be a little sore for a few days afterwards but nothing too bad. The views are incredible & the staff takes lots of photos and videos for you during the trip!! The included lunch was so fun too & a good way to boost your energy :)

Quality of Experience
Guides, Drivers and Staff
Transport
Private Spanish Cooking Workshop
Private Spanish Cooking Workshop
Granada

One of my favorite experiences & memories of the whole trip :) the little building & room where this class took place was so cute & felt like home. Annabelle was the sweetest teacher!!! One of my favorite people we met on our trip, she taught us all so much about the Spanish language, the food, & the culture! It is very hands on, she hardly touched a thing! Everything we made was soooo good & we were able to save the recipes to make on our own at home :) It was so nice to be able to sit at the table afterwards & eat with everyone. Annabelle definitely made the experience even better!

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit of Madrid:  History, Culture & Architecture of the Capital of Spain
Guided Visit of Madrid: History, Culture & Architecture of the Capital of Spain
Madrid
Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Excursion:  Madrid Countryside Winery Visit
Half Day Excursion: Madrid Countryside Winery Visit
Madrid
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Jul 05, 2024

Hi Hanna! Where to start? Thank you so, so much for your kind words, I feel so grateful I could be a little part of your best trip ever! (such a responsibility!). We always work along with our local guides to try to create unforgettable memories for our travelers while discovering the country in the most honest and close way, as in the end, those experiences will be the most special ones, so I'm so, so happy to know you had an amazing time around Spain with your family. Thank you so much again! Best regards, Bea.

Moody Italy trip
Italy | Jun 20 - Jun 29, 2024

Bill
Bill M.
Camarillo, CA | Reviewed on Jun 30, 2024
Beatriz and her weekend support were wonderful. She was totally responsive the small things that come up and made sure everything went as planned. This is our second straight year with her and she has always been great. Looking forward to another trip with her in the future. Bill Moody Read more

Beatriz and her weekend support were wonderful. She was totally responsive the small things that come up and made sure everything went as planned. This is our second straight year with her and she has always been great. Looking forward to another trip with her in the future.

Bill Moody

Hotel Reviews
Hotel Saturnia
Venice

This hotel had a good location and great people working there. Breakfast was great!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Mozart Rome
Roma

The Mozart was and good hotel. We were k no it in the actual hotel as they have some rooms a couple of blocks down the street. No way for the travel company to know this when they booked. Where they had us was under construction so it was a little noisy during the day and construction materials where we had to walkthrough to get to our rooms. Shouldn’t be use for anyone with disabilities, as even though it had an elevator, you had to walk stairs to get to your room. Fine for our group but not for many.

Authenticity & Character
When the construction is done it will probably be fine. The base hotel was great and the breakfast was very good.
Location
In a great location and walking distance to most places you would want to see.
Staff
It depended on the shift. Most or the staff was very helpful.
Cleanliness & Comfort
Hotel Il Guelfo Bianco
Florence

The only reason this isn’t 5 starts is that the breakfast was pretty weak compared to the other hotels and other hotels we have stayed at in italy. Overall it was very good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Privately Guided Visit of Pompeii & Naples from Rome by Train
Privately Guided Visit of Pompeii & Naples from Rome by Train
Rome
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Visit of the Colosseum, Palatine Hill & Roman Forum
Guided Visit of the Colosseum, Palatine Hill & Roman Forum
Rome

The guide was great, very knowledgeable and good with people said all ages. but the directions where to find the guide need to be more specific. Either a transfer needs to be arranged or in the write up it needs to explain where the meeting actually, which was below the coliseum, not at the coliseum. Many taxi drivers don’t speak great English and many of our group had to walk about half a mile from taxi dropoff to the meeting place.

Quality of Experience
Guides, Drivers and Staff
Guide was great.
Transport
Depending on where the hotel is, having transport instead of using a cab would be much easier.
Gelato Making Class
Gelato Making Class
Florence

This class is for a maximum of 7 people at a time and the owner was willing to do 2 sessions once we got there, but we decided not to spend the extra time. This fact should be noted when booking. The owner said the travel company knew and should have told us. Not Kim Kim, their supplier. But the kids, which is who we picked to attend, thought it was great!! The owner was very friendly and very accommodating.

Quality of Experience
Hot Air Ballon Over Florence
Hot Air Ballon Over Florence
Florence

A must for anyone that hasn’t been in a hot air balloon. When I asked our group what was the favorite thing they did, almost all said the hot air balloon.

Quality of Experience
Once in a life experience
Guides, Drivers and Staff
Everyone that worked there were very accommodating, friendly, informational, and very safety conscious.
Transport
The owner actually one of the vans so he could get to know our people better. He was wonderful.
Private Guided Visit of Florence Including Michelangelo's David
Private Guided Visit of Florence Including Michelangelo's David
Florence
Quality of Experience
The guide was very knowledgeable and great with the whole group.
Guides, Drivers and Staff
Tuscany Day Trip to Siena and San Gimignano
Tuscany Day Trip to Siena and San Gimignano
Florence

Both cities were unique so there was no overlap in info. The guide was very good at telling both the historical fact of both places and stories to bring them to life. This was a very good day.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Privately Guided Visit of St. Mark's Basilica & Doge's Palace
Privately Guided Visit of St. Mark's Basilica & Doge's Palace
Venice

Guide was very good and St. Marks was close to our hotel.

Quality of Experience
Guides, Drivers and Staff
Venetian Lagoon Experience: Rowing in Venice
Venetian Lagoon Experience: Rowing in Venice
Venice

Once again, this was awesome. We were taught to row the boats, which was like a gondola, but made for two people to row. The operators were all women school teachers also doing this and they could row the boat without you if needed. Everyone got a chance to row both through the back canals in Venice and out in the open water. Everyone truly enjoyed the experience.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Jul 01, 2024

Hi Bill! Thank you so much for your super detailed feedback and the kind words to our team! It could be tricky sometimes to put all 15 people on the same page while traveling, but you made it SO easy. I'm glad you had a great time and that the weather in the end allowed you to enjoy the hot air balloon! Definitely a unique experience :) It would be definitely a pleasure to accompany you on a third adventure with us. Sending you my best regards, Bea.

Smith Family Trip to Spain-2024
Spain | Jun 15 - Jun 25, 2024

S
Steve S.
Pottstown, PA | Reviewed on Jun 26, 2024
Our entire trip of Spain was organized, planned, and executed perfectly. Beatrice was phenomenal from the very start. We enjoyed all of our stays in Malaga, Nerja, Grenada, and Madrid. The hotels were luxurious, centrally located, and staffed with wonderful people. Each and every excursion, we met amazing, knowledgeable guides, who were friendly and passionate about their towns, and country. From Alejandro and Alphonso in Malaga, to Marta, Nacho, Manuel and Jose in Grenada to Alphonso... Read more

Our entire trip of Spain was organized, planned, and executed perfectly. Beatrice was phenomenal from the very start. We enjoyed all of our stays in Malaga, Nerja, Grenada, and Madrid. The hotels were luxurious, centrally located, and staffed with wonderful people. Each and every excursion, we met amazing, knowledgeable guides, who were friendly and passionate about their towns, and country. From Alejandro and Alphonso in Malaga, to Marta, Nacho, Manuel and Jose in Grenada to Alphonso in Madrid, we enjoyed spending our time with them, and learning the culture of each and every place we visited. Throughout our entire journey every pick up was on time, every excursion was exceptional, and anytime we needed to contact someone it was very easy to do. This is our second time as a family we have used Kimkim, and I will absolutely use them in the future as well.

Hotel Reviews
Vincci Larios Diez
Málaga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parador De Nerja
Nerja Málaga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Casa 1800 Granada
Granada
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dear Hotel Madrid
Madrid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Privately Guided Visit of Málaga
Privately Guided Visit of Málaga
Málaga
Quality of Experience
Guides, Drivers and Staff
Transport
Private Frigiliana Hike & Wine Tasting
Private Frigiliana Hike & Wine Tasting
Málaga
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sunset Málaga Cruise
Sunset Málaga Cruise
Málaga
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit of Granada Through Its Scents
Guided Visit of Granada Through Its Scents
Granada
Quality of Experience
Guides, Drivers and Staff
Transport
Sierra Nevada E-Bike Route
Sierra Nevada E-Bike Route
Granada
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit of  Alhambra & Generalife Gardens
Guided Visit of Alhambra & Generalife Gardens
Granada
Quality of Experience
Guides, Drivers and Staff
Transport
Private Spanish Cooking Workshop
Private Spanish Cooking Workshop
Granada
Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Excursion:  Madrid Countryside Winery Visit
Half Day Excursion: Madrid Countryside Winery Visit
Madrid
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Jun 27, 2024

Hi Steve! Thank you so, so much for your kind words! I'm so glad you enjoyed your time here discovering the country with your guides, and hope you have created lovely family memories :) It was so easy to work with you and truly a pleasure!!! Sending you my best regards, Bea