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Beatriz De Pablo Rocha

The combination of the two places where I grew up (Madrid and a small village in Badajoz, Extremadura) has made me a passionate traveler almost from birth. Unknown destinations visited by travelers who ran away from clichés and unusual places have always caught my attention, and from my point of view, these are the places that best allow you to get to know a culture and its traditions.

I firmly believe that each of the trips we make changes our life (even just a little), and that is why I rely on experiences when I have to choose a new destination and the activities to enjoy there. I had the opportunity to spend a couple of weeks in a favela in Cape Town and listening to the real stories of the people living there absolutely changed my mind. Since I started traveling (through most of Europe and several destinations in Africa), I have felt the need to share these amazing and very diverse experiences with all the people who allow me to do it and create in them a memory for a lifetime.

What places and activities do you specialize in?

"Custom-made itineraries and unique trips based in local experiences and the culture of Spain, Portugal and Morocco."

How did you get involved in travel?

"As I had to travel a lot between Madrid and Badajoz as a child, I started to get curious about all the places I passed by. That curiosity grew and over the time I began to take trips that allowed me to know different destinations and cultures. I decided to guide my career in the world of tourism, and for 5 years I have turned my passion into my job, organizing trips that create memories in the lives of others."

Please share a unique travel experience you will never forget.

"It’s really difficult for me to choose just one experience, but as we are talking about unique experiences probably I have to talk about the first time I lived a Flamenco show at a private and really small Sacromonte Cave, in Granada. Flamenco has always been special for me and could sound like “a cliché” in our country, but to watch a live show in such a magical and familiar place was absolutely memorable. "

Beatriz is part of the following groups: the Azores Travel Agents, Portugal Travel Agents, Spain Travel Agents
Row the family on Plaza de España in Seville
10 Days in Spain - 5 Family-Friendly Itinerary Ideas

Grab your kids and head to Spain for 10 days of fun activities, like beach trips near Málaga and on the Costa Brava; city-wide treasure hunts; kayaking, catamaran, and sailing excursions; museum visits; and food tours. These five different itineraries take you all over the country, from north to south, as you witness Spain through your kids' eager eyes and explore places like the Sagrada Família, Park Güell, and the Royal Palace in Madrid, the Alhambra, the Mezquita, and Seville's Royal Alcázar.

The Alhambra and Generalife, Granada
Discover the Flavors of Southern Spain - 12 Days

Explore the highlights and flavors of Spain with visits to the cities of Madrid, Granada, Málaga, Cadiz, and Seville on this 12-day trip. You'll enjoy private tours of the historic old towns, visit ancient religious sites, and taste Spain's best culinary offerings. Start the trip in Andalusía to see the Alhambra in Granada, visit Málaga to learn to cook in a traditional finca, then wrap up the trip in Seville to enjoy a flamenco show.

The entrancing Moorish architecture of Andalusia
Planning Your Perfect Honeymoon in Spain

With one of the longest and most popular coastlines in Europe and a siesta every afternoon, Spain practically insists on its visitors relaxing. Add in one of Europe's most sensual dances, flamenco, an abundance of that ultimate sharing food, tapas and some devastatingly beautiful architecture, gardens and produce-rich countryside, and it becomes clear why this is among Europe's foremost honeymoon destinations, too. Here are the top places to visit on a honeymoon in Spain, and the top things to do in each.

Ponta da Piedade near Lagos
Portugal Castles, Beaches & Vineyards: Lisbon to the Algarve - 15 Days

Discover all four corners of Portugal in this epic 15-day road trip. Start in Lisbon, where the sounds of live fado music will lead you on a drive north to Porto and the wine country of the Douro Valley. Turn south and stop in historic towns like the Knights Templar-built Tomar and ancient Roman Évora on your way to coastal Lagos, where you'll beach-hop under the spectacular cliffs of the Algarve.

Sunset over golden cliffs and beaches of the Algarve
Ultimate Portugal: Lisbon, Porto & the Algarve - 9 Days

This 9-day itinerary combines the culture and cuisine of Portugal's two largest cities with the rural countryside and golden beaches of the Algarve. Immerse yourself in Porto's thriving gastronomy scene with a food tour and cooking class, then head into the vineyards of the Douro Valley for a day of wine tasting and river cruising. Transfer south to Lisbon to tour the capital's streets by tuk-tuk, then continue to the Algarve to hike coastal trails and explore hidden beaches by catamaran.

Views over Lisbon and the Tagus River
Highlights of Portugal & Spain: Lisbon to Madrid - 13 Days

Journey through the heart of the Iberian Peninsula on this epic, 13-day itinerary. Start in Portugal to wander Lisbon's atmospheric neighborhoods, discover the hilltop palaces of Sintra, and immerse yourself in Évora's ancient history. Then it's time to head east into Spain, where Andalusian culture and cuisine come alive in Seville and Granada. Your adventure ends in Madrid, where you'll get to know the Old Masters at the Prado Museum and take a flavorful tapas tour through the capital.

Recent trip reviews for Beatriz

AMAZING 10-day trip to Spain!
Spain | Nov 19 - Nov 28, 2022

Natalie
Natalie W.
East Naples, FL | Reviewed on Nov 29, 2022

Wow, where to start? From the beginning of planning the trip, we had an amazing experience with Beatriz. She answered all of our questions super quickly and I really liked that the budget we discussed was stuck to, so there’s no surprises at the end when you get the invoice. We did a 10-day trip to Spain (Barcelona, Sevilla, and Madrid) and we thoroughly enjoyed every minute of it. We wanted a trip that we had planned events like a tapas tour, cooking class, museums trips, day trips, etc.,... read more

Wow, where to start? From the beginning of planning the trip, we had an amazing experience with Beatriz. She answered all of our questions super quickly and I really liked that the budget we discussed was stuck to, so there’s no surprises at the end when you get the invoice. We did a 10-day trip to Spain (Barcelona, Sevilla, and Madrid) and we thoroughly enjoyed every minute of it. We wanted a trip that we had planned events like a tapas tour, cooking class, museums trips, day trips, etc., but also enough time to ourselves to enjoy just waking around the cities and doing our own thing. I think our favorite parts were the tapas tour in Barcelona, the cooking class in Sevilla (the guides on this one were AMAZING, highly recommend), and the day trip to Toledo. Unfortunately, on the day we were supposed to go to a winery, I was not feeling well, but it was very easy to cancel because all of the information I needed was in the trip app. When we’re ready for our next big trip, we will certainly use KimKim again - we loved the ease of having everything we needed like train tickets, museum tickets, and phone numbers for important contacts right in the app at our fingertips. Thank you Beatriz and the KimKim team for making our trip so amazing!!

Hotel Reviews
Arc La Rambla
Barcelona

The location is great because you’re in an area that makes it easy to walk around the city. The hotel itself was clean and the staff were very friendly! As many hotels are in Europe, it’s older so the walls are thin and you can hear everything going on around you. So if you’re a light sleeper (like me!) bring ear plugs and maybe install a nice sound machine app on your phone. We had the free breakfast included, but ended up only using it once. I’d recommend walking down the street to the local market and grabbing something there instead. Overall, a decent place to put your head at night, but if you’re looking for a luxury stay, maybe look elsewhere!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Petit Palace Puerta de Triana
Seville

The aesthetic is super cool - very eclectic wall paper in the rooms and carpeting in the hallways. Breakfast was very good, lots to choose from. Staff was friendly and accommodating. Walls we’re very thin and the room would get very hot at night, despite trying to lower the temperature on the AC. Bathroom was updated nicely, but there was no shower door in ours, just a long piece of glass, so water would get on the floor when showering. For what we were looking for on our trip (essentially a place to put our heads at night, shower, and change) it was perfect. If you’re looking for a luxury stay, this is not the hotel for you!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Petit Palace Preciados
Madrid

This hotel is in the heart of a large shopping district and in busy roads - so light sleepers beware! It’s also in a pedestrian area, so a taxi can’t drop you off right in front of the door. The room itself was fine, beds were comfy and the bathroom was nice and large. The shower was… interesting. Took me a few tries to master as there are multiple shower nozzles, a large shower head, and other odd features that were a bit confusing! The walls are paper thin, so again, beware light sleepers! The location was great to get around the city and if you enjoy shopping.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tapas Culinary Experience
Barcelona

This was a great experience. We visited 4 separate restaurants and got to try at least 4 different tapas at each location and a drink of choice at each location. We had about 10 people in our group and the guide was really knowledgeable. There’s a lot of different options for the tapas but if you’re a vegetarian or don’t like seafood, this may not be a good experience for you as most options had meat or fish in them. Overall this was a great first experience in Barcelona and we loved being able to meet other visitors in our small group!

Quality of Experience
Food
Guides, Drivers and Staff
Visit an Andalusian Olive Oil Estate
Seville

We had a lovely private tour of this estate and our guide, Sarah, was so knowledgeable about all of the different olive types and what they’re used for (eating vs olive oil extraction). The estate itself is beautiful and you get to see the modern day way they make olive oil as well as the ancient way they used to make it. The owner of the estate also has an impressive collection of old horse carriages that was an unexpected, but very interesting, addition to the trip. We ended up buying a ton of olive oil to bring home with us as gifts!

Quality of Experience
Guides, Drivers and Staff
Transport
Flamenco Experience
Seville

The show and experience was really wonderful, but since we were there on a Wednesday night, we were one of only a handful of attendees in the audience. This was a bit weird and felt awkward at first, but once the show started you forgot about it. The dancers and musicians were highly skilled and you could tell that they love performing. This may be a better experience on a weekend day assuming more people attend at that time.

Quality of Experience
Traditional Andalusian Market Visit & Cooking Class
Seville

Highly recommend this experience! The cooking class takes place inside the market and you do a tour of the market beforehand. The guide tells you about the local fare and what is in season. Then you get to cook with the ingredients that we’re discussed like saffron, purple garlic, and smoked paprika. Our chef, Dom, was so incredible! He was able to make a group of about 12 feel like a little family. He got everyone involved with chopping and cooking - everyone got a chance to be the star.

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Nov 29, 2022

Hi Natalie! Thank you so, SO much for taking the time to write such a detailed review and for your kind words to the entire team!! I'm really happy you both enjoyed your time discovering our contry and hope you created lovely memories. Thank you again for letting us be a small part of your special trip :) Warmest regards, Bea

OUTSTANDING!
Spain | Nov 1 - Nov 15, 2022

Lisa
Lisa M.
Greenburgh, NY | Reviewed on Nov 23, 2022

From start to finish, we felt like we were in good hands. We had a wonderful experience planning and taking our trip to Spain with Kim Kim. Our local agent, Beatriz De Pablo was consistently reliable and available to us both before we left, and also the whole time we were in Spain. And if she wasn’t in, she made sure to let us know the name and contact information of a colleague who was covering for her. That greatly helped in reducing the stress of traveling with my older parents, who... read more

From start to finish, we felt like we were in good hands. We had a wonderful experience planning and taking our trip to Spain with Kim Kim. Our local agent, Beatriz De Pablo was consistently reliable and available to us both before we left, and also the whole time we were in Spain. And if she wasn’t in, she made sure to let us know the name and contact information of a colleague who was covering for her. That greatly helped in reducing the stress of traveling with my older parents, who have some mobility issues. It was especially nice to get an upgrade to premium class on our train rides, with meals included. The hotel - train station and hotel – airport transfers were welcome, and even when there was a problem with one of them, the team worked to quickly resolve the situation to our satisfaction.

The driver who picked us up from MAD when we landed on 1 Nov was reassuring about waiting for us after we landed, as we navigated through the massive airport with my parents in wheelchairs. The driver who picked us up at the Granada train station was very nice too. Our guides in all destinations were uniformly outstanding: Alberto (Granada), Fátima (Córdoba) and Teresa (Sevilla). They had a solid knowledge base about the locations, as well as great personalities, which made spending time with them a pleasure. We appreciated that Bea arranged separate tickets to la Mezquita in Córdoba to accommodate my parents, who weren't able to accompany us on the official tour. We especially liked our driver, David, who picked us up at Atocha station on 14 Nov and brought us to our hotel in Madrid, and who also drove us to MAD on 15 Nov. He was friendly and helpful.

We loved it all, but especially the cooking class in Sevilla! Laura was a warm, kind, and patient instructor and the food was delicious (looking forward to receiving the recipes!).

Hotel Reviews
Eurostars Puerta Real Hotel
Granada

Clean, centrally located, but utilitarian and not very charming.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Las Casas de la Juderia Hotel
Córdoba

This hotel is charming. It's ideally located in the old quarter of the city, steps from la Mezquita and the Roman bridge. Reception is wonderful and they gave us a very warm welcome, which was appreciated after a long drive. Breakfast was served in a large utilitarian room, but the choices were great, and the service was responsive and friendly. The courtyards and fountains were magical, but one caution I would mention is that the various steps up and down through the garden and courtyard areas were not well-lit or marked. We were traveling with my elderly parents, and I worried about them slipping and falling. Otherwise, it's a lovely property. We didn't get a chance to partake in the "honor bar" in the lovely library, but I loved the idea of it and we definitely would have if we had had more time in the beautiful city of Córdoba.

Authenticity & Character
Charming!
Location
Centrally located in the old city.
Staff
Cleanliness & Comfort
Lighting in the guest rooms could be a bit brighter.
Hotel H10 Casa de la Plata
Sevilla

Hotel H10 Casa de la Plata was our favorite hotel during our two-week stay in Spain. Front desk staff were top-notch: warm and welcoming. The lobby area is tastefully appointed with eclectic furnishings and decor. The guest rooms are wonderful: spacious but cozy. We loved the bidet and the illuminated toilet :-) There was witty and whimsical art on the walls, eye-pleasing colors and - a first for us - a pillow menu!! The breakfast buffet was lavish and delicious, with more choices than we knew what to do with. Service at breakfast was warm, friendly and welcoming.

Authenticity & Character
Location
In the middle of the old city, in the pedestrian zone - ideally situated. May be difficult to reach, though, for folks with mobility issues, as the closest taxis can come is about 500m away.
Staff
Special shout-out to Fran, who walked out to help find us when were arrived in old Sevilla, and were lost with our rental car on the narrow cobblestone streets. He graciously helped us with our luggage and guided us to the hotel.
Cleanliness & Comfort
Bidet and illuminated toilet in the bathroom. Pillow menu - oh my!
Catalonia Las Cortes
Madrid

Hotel is lovely, with excellent service, comfortable rooms and beds, and great breakfast.

Authenticity & Character
A nice mix of character and history, with modern amenities.
Location
Central location, near museums, Plaza Mayor, and Plaza Santa Ana
Staff
Consistently friendly and helpful
Cleanliness & Comfort
Very clean. One issue is that the rooms on one floor (not sure which one) all have a substantial step up into the bathroom. This was a hazard for my elderly parents, to the point that they requested a room change, which hotel staff accommodated quickly and efficiently. There are also door stoppers affixed permanently to the floor, which are easy to walk into and stub one's toe.
Activity Reviews
Tapas Culinary Experience
Madrid

Jenk was a friendly and informative guide. We liked that it was in the Chamberi neighborhood, which has fewer tourists and so felt like an authentic experience.

Quality of Experience
Food
Guides, Drivers and Staff
Guided Visit of Museo del Prado
Madrid

Christina was an excellent guide, with considerable knowledge about the museum, which she presented in a lively and interesting manner.

Quality of Experience
Guides, Drivers and Staff
Privately Guided Visit of Alhambra & Generalife Gardens
Granada

Alberto was outstanding.

Quality of Experience
Guides, Drivers and Staff
Private Guided Visit of Córdoba
Córdoba
Traditional Andalusian Cooking Class & Market Visit
Seville
Guided Visit of Seville
Seville
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Nov 26, 2022

Hola Lisa! Thank you for taking the time to write this detailed review and for your kind words to our team and all your guides! It was a pleasure to organize this trip for both of you and your parents, and I am thrilled that you had a great and relaxed time exploring our country. Sending you my best regards, Bea.

Trip of a Lifetime!
Portugal | Oct 29 - Nov 10, 2022

Athena
Athena N.
South Salt Lake, UT | Reviewed on Nov 17, 2022

Bea was so patient and helpful in planning our trip to Portugal and Morocco! She checked in with us throughout the process and during the trip. The trip itself was incredible. All of the guides we had throughout the journey were fantastic, but particularly our two guides in Lisbon: Gisela Gouveia for our tour of the city and Paulo Pires for our day trip to Sintra. They were both so knowledgeable, kind, and fun. I would highly recommend them both to anyone who has never visited!

During our... read more

Bea was so patient and helpful in planning our trip to Portugal and Morocco! She checked in with us throughout the process and during the trip. The trip itself was incredible. All of the guides we had throughout the journey were fantastic, but particularly our two guides in Lisbon: Gisela Gouveia for our tour of the city and Paulo Pires for our day trip to Sintra. They were both so knowledgeable, kind, and fun. I would highly recommend them both to anyone who has never visited!

During our stay in Morocco, we had a designated guide/driver with us throughout the trip which was really nice for consistency. Our guide in Marrakesh, Hamid, was fantastic. I was so impressed with his knowledge and ability to help us understand Moroccan culture. He was very kind and helpful. We also had a really great guide in Chefchaouen, also named Hamid. This was my favorite city in Morocco and he really helped us see so much of it's beauty. Overall, just an amazing vacation!

Hotel Reviews
Hotel Dom Henrique Downtown
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Olissippo Castelo Hotel
Lisboa

We loved this hotel! On our way back through Lisbon before heading home, we ended up booking here again because we liked it so much. The staff was wonderful. We had some issues with lost luggage and they were so helpful in calling the airport to check on the status of our bags so we could go out and do some sightseeing. The rooms are lovely and it's a great location with a beautiful view of the city.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Chergui
Marrakech

This was probably my favorite hotel of the trip. It was in the middle of the medina so it was easy to walk to everything and the hotel itself is just gorgeous inside! I could have spent all day sitting in the courtyard.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oum Palace Hotel & SPA
Casablanca

Pretty average hotel. It was fine for just one night stay but it was really loud because of the street noise.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Kalaa
Rabat

Beautiful hotel. We only stayed one night but I would definitely go back.

Authenticity & Character
Beautifully decorated rooms and courtyard. Very clean.
Location
Staff
Cleanliness & Comfort
Palais Zahia
Old Medina, Tangier

I really loved this hotel--it's beautifully decorated and well cared for.

Authenticity & Character
Location
Staff
We had booked a twin room and when we checked in there was only one bed but the staff was very kind and accommodating when we asked to switch to a twin room with two beds.
Cleanliness & Comfort
VANCII HOTEL
Chefchaouen

Really nice hotel--very clean and well taken care of. They have a beautiful rooftop deck where they serve breakfast and a lovely sitting area where you can see the entire town.

Authenticity & Character
Location
It was really close to everything. We could easily walk to restaurants and shops. The only downside was the street noise at night, which was really loud.
Staff
Cleanliness & Comfort
Activity Reviews
Privately Guided Tour of Chefchaouen
Chefchaouen

This was my favorite city in Morocco, by far! I couldn't stop taking pictures! We had a really lovely guide, Hamid, who took us on a walking tour of the city. He led us up pretty high in the city so we could get a nice view of the whole area and led us down through all the shops. He was very patient as we stopped all the time to take pictures.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunrise Hot Air Balloon Ride over Marrakech
Marrakesh

Honestly, I was a little disappointed in this experience. We thought it was a sunrise hot air balloon ride but when we got to the area with the balloons they had already taken off with other passengers so we didn't get to watch the sunrise in the balloon. There was a lot of confusion about when we would get to take the balloon ride and, essentially, we spent almost an hour waiting around not knowing what was going on. After about an hour, our driver had us get back in the car and drive to another point to get in the balloon. The ride itself was nice but leading up to it was pretty disorganized and there was a lot of waiting around.

Quality of Experience
Organization and communication
Food
Guides, Drivers and Staff
Transport
Our driver was late picking us up so by the time we got to the balloon field the balloons had already taken off with other passengers. We missed seeing the sunrise in the balloon.
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Porto

Beautiful drive and experience. We did a wine tasting and had the entire place to ourselves. We had a wonderful lunch and a scenic boat ride along the river.

Quality of Experience
Gorgeous area
Guides, Drivers and Staff
Our guide, Nelson, was great!
Transport
Privately Guided Visit of Marrakech
Marrakesh

Overall, this was a really great tour. Our guide, Hamid, was incredibly knowledgeable and kind. Marrakech is an amazing city and we were able to see quite a bit in just a short time. The only criticism is that we were taken to two places (one that sells creams and perfumes and one that sells rugs) to basically sit for a sales pitch to buy things from these vendors. It was interesting to learn about how these things are made but this cut into our tour time significantly.

Quality of Experience
Guides, Drivers and Staff
Get to Know Lisbon with a Local
Lisbon

Lisbon is such a beautiful city! We really enjoyed our tour with our guide, Gisela Gouveia. She really helped us get acclimated to the city and taught us a lot about Lisbon in such a short time.

Quality of Experience
Guides, Drivers and Staff
Our guide was fantastic!
Private Day Excursion to Sintra, Cascais & Estoril
Lisbon

This was one of my favorite days during the whole trip. Our guide, Paulo, was friendly, kind, and knowledgeable. We really appreciated his good recommendations for food during our tour as well as other suggestions for food and sites to see in Lisbon. I really loved the visit to Pena Palace and the beautiful walk through the woods on the way back down.

Quality of Experience
Guides, Drivers and Staff
Our driver and guide, Paulo Pires, was fantastic!
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Nov 18, 2022

Hi Athena! Thank you so much for taking the time to write this review and for your feedback, which I will make sure to forward to our team of local guides, who were very happy to show you around Portugal and Morocco! I'm so glad you had an amazing vacation and it was my pleasure to help you with this trip. Best regards, Bea.

Go to Spain -- and work with Bea. She will take good care of you!
Spain | Sep 25 - Oct 16, 2022

Ellen
Ellen G.
Shaw, DC | Reviewed on Oct 25, 2022

Everything about the planning was wonderful-- and the reality was equally good, except for the hotels. So the logistics, the events, the guides were wonderful. Everything worked as planned -- and that is of course hugely important. The hotels selected were a big disappointment, and we should take part of the blame because we should have taken a closer look at the hotels selected. But we were under the impression that we'd be staying in 4star hotels and that speaking for myself, Kim... read more

Everything about the planning was wonderful-- and the reality was equally good, except for the hotels. So the logistics, the events, the guides were wonderful. Everything worked as planned -- and that is of course hugely important. The hotels selected were a big disappointment, and we should take part of the blame because we should have taken a closer look at the hotels selected. But we were under the impression that we'd be staying in 4star hotels and that speaking for myself, Kim Kim's "on the ground" team knew selected hotels first-hand. The reality was far different: almost all were 3 star with most of these characteristics: tired decor, few to no services, dated plumbing, not well-located, catered to huge tour groups. Posted hotel photos and "budget traveller" reviews often do not reflect the reality and I am guessing, given what they cost per night (as I later learned) our expectations were way out of line. Otherwise-- the trip and the notes and other helpful recommendations included on the wonderful KimKim trip app were all good.

Hotel Reviews
Gallery
Barcelona

The rooms are spare but plumbing is up to date and the bed very comfortable. The restaurant and reception staff are top notch. The location couldn't be better.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Bed4U Bilbao
Bilbao

This is a three star that is bare-bones as far as hotel services and comfort. The bed and the shower were very good, the breakfast was find, there was a gym, and the room was very clean. But creature comforts were practically non-existent: no closet, no drawers, not even a glass in the bath "area." Good for no-frills travellers looking for value over creature comforts. Location far from ideal-- go out the wrong way at the front door and you'll be in a drug market in five minutes.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
clean and limited comfort
Adriano Hotel
Seville

well-located but (decor, plumbing) very dated-- stylish for the 1950s.

Authenticity & Character
Location
Staff
Hotel Macià Alfaros
Córdoba

Well located and comfortable accomodation. But caters to large tour groups-- breakfast can be noisy and competitive.

Granada Five Senses
Granada

Very well-located with great staff. Room very up to date/stylish and comfortable. Breakfast not so great- ended up going out for breakfast a couple of mornings.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Walt Madrid
Madrid

No cab driver knew this place-- a tiny hotel with some style and comfort. But off a small street, off a side street, off another small street-- all dark. If you're looking for comforts, this isn't the place for you. More like a two star. But very cheap.

Staff
Activity Reviews
Tapas Culinary Experience
Barcelona

Ghislane was an amazing hostess and guide. Lots of fun.

Private Tour of Barcelona & La Sagrada Familia
Barcelona

Ann Marie was outstanding-- wish I could have taken her along for the rest of the trip. Knowledgeable and fun.

Day Trip to Montserrat & Penedès Region Wine Tasting
Barcelona

Eduardo was a fanstastic companion for this magical day trip.

The Best of Pintxos Gastronomy Experience
Bilbao

Omayo (sp?) was just fantastic and this whole evening was great fun, with good food, wine and companions.

Privately Guided Visit of Bilbao
Bilbao

Again our guide Irene was outstanding and we enjoyed every minute we spent with her in Bilbao. She went out of her way to be helpful to us-- even checking on how we could get to San Sebastien the next day. Which we did with great success!

Guided Visit of Seville
Seville

Teresa was a good guide for us in Seville.

Visit an Andalusian Olive Oil Estate
Seville

Enjoyed this visit very much. Learned alot.

Traditional Andalusian Market Visit & Cooking Class
Seville

yes amazing and wonderful fun; learned alot. Ate even more. The best event of the trip if you ask me.

Private Guided Visit of Córdoba
Córdoba

We had two guides for our touring in Córdoba-- Isabel and Sarah. Both were outstanding in their knowledge and passion for their city and its amazing sites. Great tour

Private Transfer {{start_location}} to {{end_location}} via Ronda & White Villages
Spain

Antonio was a great driver and beautiful car! Though he didn't speak much English, it was a very enjoyable trip through beautiful countryside, and lovely time in Ronda. So glad we were able to squeeze this in!

Tour of the Alhambra and Generalife Gardens
Spain

We were with a group for this tour (@ dozen people). Our guide made the visit even more special given his African background and multi-cultural view of the world.

Flamenco Show
Granada

I thought this might be a bit hokey-- but really enjoyed the show!

Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid
Madrid

Probably one of our best guides for the whole trip. Carlos had a wealth of knowledge AND passion for all things Toldeo. It was an honor to experience Toledo with Carlos!

Guides, Drivers and Staff
Transport
Tuk Tuk City Tour - Valencia Historic Center
Valencia

A great guide and a lot of fun!

Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Nov 07, 2022

Hi Ellen! Thank you so much for this incredibly detailed feedback! :) I really appreciate the details you put into it and thank you so much for your kind words to all your guides, I'm so happy you had a great time exploring our country with all of them. As I mentioned during your trip, we had to lower the category of your hotels to match your budget during the planning and booking process, but thank you so much for the feedback about them, all this information will be really helpful for us as we are constantly trying to improve. Sending you my best regards, Bea.

Great trip to Spain.
Spain | Oct 1 - Oct 17, 2022

M
Malcolm L.
Canada | Reviewed on Oct 24, 2022

From start to finish Beatriz was on top of things. She customized the trip for us and made changes, at our request, as we moved along. Also, she also provided the name of a backup when she was off so we always felt connected. Eduardo was very interesting and he took us on the walk around Granada through its scents - what a novel and interesting way to explore and learn about Granada. Jose Miguel, our hiking guide in the Sierra Nevada Mountains very quickly realized we were experienced walkers... read more

From start to finish Beatriz was on top of things. She customized the trip for us and made changes, at our request, as we moved along. Also, she also provided the name of a backup when she was off so we always felt connected. Eduardo was very interesting and he took us on the walk around Granada through its scents - what a novel and interesting way to explore and learn about Granada. Jose Miguel, our hiking guide in the Sierra Nevada Mountains very quickly realized we were experienced walkers and he took us on a great walk, up and down the hills. Luis, in Malaga, gave us a very thorough tour through the old town and was able to sneak us into a very popular restaurant for a peak and a shot of something strong! We met Jose in Ronda and again, he was very informative and gave us an interesting walking tour - on the spur of the moment, at our request, he took us through the bullring and its museum. In Sevilla, Pablo showed us the sights and was able to provide some very interesting historical perspective. In Lisbon, we had Gisela take us around and she was fantastic - very interesting to get her perspective on Lisbon and its different areas to explore.

Hotel Review
Hotel Boutique Molino del Arco
Ronda Málaga

The staff at the hotel were incredibly friendly and offered numerous options for activities, including great restaurant recommendations in Ronda.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Oct 25, 2022

Hi Malcolm! Thank you SO much for taking the time to write this detailed review and for your kind words to all your guides! I'm sure you already let them know during your trip, but I will share this awesome feedback with them :) I'm so pleased to know you had a great time around our country. It's been truly a pleasure to help you organize this trip. Warm regards, Bea.

All the guides were very pleasant and knowled...
Spain | Oct 8 - Oct 23, 2022

H
Homaira N.
Worcester, MA | Reviewed on Oct 24, 2022

All the guides were very pleasant and knowledgeable.
Trip to Malaga was most memorable.
Hotel locations were very good but hotel in Granada was very noisy as there was an outdoor restaurant in front of the hotel and people were talking loud till after midnight.

Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Oct 24, 2022

Hi Homaira, thank you so much for your feedback! Is really helpful for us to keep improving each day. I'm so glad you had a great time learning about our country with your guides and discovered amazing places on the way :) Best regards, Bea.

The trip to Portugal and Spain was planned ou...
Spain | Oct 7 - Oct 18, 2022

H
Hung T.
Modesto, CA | Reviewed on Oct 21, 2022

The trip to Portugal and Spain was planned out very well. Beatriz gave great advice on how many cities to visit with the 12 days we had , she advised not to pack too many cities due to time constraint and concerned that we would not be able to enjoy our time in each cities if we did not stay long enough in each city. Karin was also a great support and answered our questions. The itinerary in Trip plans was a great tool because we were able to download it and view it anytime. I like that all... read more

The trip to Portugal and Spain was planned out very well. Beatriz gave great advice on how many cities to visit with the 12 days we had , she advised not to pack too many cities due to time constraint and concerned that we would not be able to enjoy our time in each cities if we did not stay long enough in each city. Karin was also a great support and answered our questions. The itinerary in Trip plans was a great tool because we were able to download it and view it anytime. I like that all the contacts were in one place. The communication via Trip Plans app was helpful and easy to use . Helena was helpful in answering our question regarding tax refund for purchase. I really like that they booked our tour guide that spoke great English and was knowledgeable on the topics related to the tour. We loved our experience in Sintra Hike in Portugal and the bike tour experience. The wine tasting tour was excellent , we meet friendly people in the tour. This kimkim travel experience was slightly different from my previous experience, where my contact person met up on my first day of landing , I thought that was a nice touch. The airport experience was slightly anxious, we were 2.5 hours early in line before our boarding time, but we barely made it on time for boarding. Overall, the kimkim team was great and I would recommend them .

Hotel Reviews
ICON BCN by Petit Palace
Barcelona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Casa del Poeta
Sevilla
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villamar Style Maison
Nazare
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Dom Henrique Downtown
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rossio Boutique Hotel xxx
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Iberostar Las Letras Gran Via
Madrid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Get to know Porto by E-bike
Porto
Quality of Experience
Guides, Drivers and Staff
Ana Lopes from Blue Dragon City tour was very accommodating and shared an abundant of information on the city of Porto.
Transport
Sintra Heritage Hike
Portugal

Felipe was an excellent tour guide. He was knowledgeable of the area and history of Portugal. Felipe was also very easy to talk to , he shared his travel experience and it was inspirational. He was very communicative during our stops. I really appreciate his professionalism.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Oct 21, 2022

Hi Jake! Thank you so much for this detailed review and for your kind words to our team! I'm so glad you enjoyed your time with your guides along the way and I hope you created lovely memories with your sister :) It was truly a pleasure helping you organize this trip to Portugal and Spain! Best regards, Bea.

Southern Spain
Spain | Oct 1 - Oct 17, 2022

Joanne
Joanne M.
Canada | Reviewed on Oct 18, 2022

Beatriz and her team did an amazing job organizing our Gems of Southern Spain and Lisbon trip and was extremely responsive both before and during the trip when we needed help. She quickly grasped during the planning stage the type of accommodation we preferred and understood the type of activities we enjoy. The trip exceeded our expectations which were high! read more

Beatriz and her team did an amazing job organizing our Gems of Southern Spain and Lisbon trip and was extremely responsive both before and during the trip when we needed help. She quickly grasped during the planning stage the type of accommodation we preferred and understood the type of activities we enjoy. The trip exceeded our expectations which were high!

Hotel Review
Palacio Solecio
Málaga

Extremely central; helpful staff; parking close by; great historical atmosphere and great breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Oct 18, 2022

Hi Joanne! Thank you so, so much for your kind words to the entire team and for taking the time to write this review! I'm so glad to hear that you enjoyed your trip and the activities you had along the way, this is what our team always strives for :) It has been a true pleasure working with you to plan your trip to Spain. Best regards, Bea.

The planning was great. The tour in Oviedo wa...
Spain | Oct 4 - Oct 12, 2022

Alberto
Alberto d.
Hialeah, FL | Reviewed on Oct 13, 2022

The planning was great. The tour in Oviedo was ok we had a little difficult reaching Beatriz in the weekend when we reached Bilbao because we were trying to reach her by her e mail and phone number instead of the Kim Kim message. The tour guide at the Guggenheim museum kept insisting that our tour was an hour earlier than what we had written in our itenirary and she wanted to reschedule for the next day. The Puebloastur resort was wonderful. We really liked it and the transfers from the... read more

The planning was great. The tour in Oviedo was ok we had a little difficult reaching Beatriz in the weekend when we reached Bilbao because we were trying to reach her by her e mail and phone number instead of the Kim Kim message. The tour guide at the Guggenheim museum kept insisting that our tour was an hour earlier than what we had written in our itenirary and she wanted to reschedule for the next day. The Puebloastur resort was wonderful. We really liked it and the transfers from the airport were excellent. We had to book more bags since we only had one bag checked We had fun with our tapas and wine tours as well as the pinchos tour. Over all we enjoyed ourselves very much. Oh and Diego at the Rioja wine tour was excellent.

Hotel Review
Puebloastur Eco-Resort Wellness & Spa
Cofiño, Parres

Excellent resort. Great amenities. Tremendous Spa and the restaurants were amazing. Highly recommend it. Could have stayed there longer.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Oct 29, 2022

Hi Alberto! Thank you so much for taking the time to write this review and for your feedback. On your travel documents, you had all the detailed information on how to reach any of us at any time during your trip: we talked on the App chat before your trip to make sure you received the messages there, as that was the best way to stay in touch, and had the information on several direct numbers to call us during your trip, for weekdays and weekends, as we can't be in our computers or KimKim... read more

Hi Alberto! Thank you so much for taking the time to write this review and for your feedback. On your travel documents, you had all the detailed information on how to reach any of us at any time during your trip: we talked on the App chat before your trip to make sure you received the messages there, as that was the best way to stay in touch, and had the information on several direct numbers to call us during your trip, for weekdays and weekends, as we can't be in our computers or KimKim 24/7. I'm so glad you enjoyed the time with your guides discovering our country and hope you also had a nice cruise :) Best regards, Bea.

Personalized for our interests and timeline
Portugal | Sep 14 - Sep 24, 2022

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Alex L.
New York, NY | Reviewed on Sep 25, 2022

Beatriz found us some great places to stay. A stone house in a small farming village near Portugal's national park; and in Morocco, Riad Fes was one of the nicest hotels I've been in. The drivers and guides in Morocco were all friendly and well informed. read more

Beatriz found us some great places to stay. A stone house in a small farming village near Portugal's national park; and in Morocco, Riad Fes was one of the nicest hotels I've been in. The drivers and guides in Morocco were all friendly and well informed.

Hotel Reviews
Riad Fès - Relais & Châteaux
Fès

Incredible architectural details, small, personal scale, and probably the best food we had in Morocco.

Authenticity & Character
Fancy because the craftsmanship is so beautiful, not just because things are expensive
Location
Staff
Really polished service
Cleanliness & Comfort
Pousada Porto - Rua das Flores
Porto

Fine -- clean, nice bathrooms, small balcony onto courtyard. But cramped, and on an overwhelmingly touristy crowded street.

Authenticity & Character
It's pretty generic.
Location
It's really not fun to be on the single most crowded touristy street in all of Porto.
Staff
They were somewhat understaffed, and had signs everywhere trying to push breakfast attendance earlier.
Cleanliness & Comfort
Riad Zyo
Rabat

It was fine, and in a convenient location. Not extensive service and no food. Certainly nowhere near as nice as Riad Fes, though I imagine it is a lot cheaper.

Casa das Afonsas
Barral, Portugal

Very basic in some ways -- the stone house has almost no windows and bad flurescent lights -- but this was a surprise hit on the itinerary. It's in a super-cute town that's mostly stone houses and farming, sheep everywhere. The town cafe is a sister of the Casa das Afonsas family, super friendly, with all just locals hanging out. Pretty short drive to a part of the park where nothing is touristy at all -- the hikes are just from one tiny stone village to another, with few people around.

Authenticity & Character
Don't send people here who want luxury every night, but escaping tourisim into a beutiful landscape is its own luxury.
Location
Close to a gorgeous but totally untouristed part of the national park.
Staff
Friendly family hosting.
Cleanliness & Comfort
Oak Nature
Vieira do Minho, Portugal

Extremely half-baked. Amazing sunset views from the pool, which is also really nice. Terrible sewer gas smells in bathrooms. Cheesy construction quality. Inexplicable mistakes like ugly sponsored ice cream brand umbrellas screwed to the deck smack in the middle of the best view. No real dinner, but a major hassle to drive up and down the mountain to get to restaurants.

Authenticity & Character
Cheesy modernism, poorly constructed.
Location
Amazing view from the pool. Really hard to get to and far from food. Rooms are mostly overgrown by trees and do not really have views, though the trees are pleasant. The town is on a pretty lake in a beatiful valley and near some of the park's best hikes like Poco Azul (really bonkers) but the town itself is kind of a junky crowded tourism hub.
Staff
What staff there were were really nice. There's not supposed to be dinner, but they made us snacks off hours anyway.
Cleanliness & Comfort
The place is visually clean, but they never really figured out the sewer gas stench in the bathroom, and other rooms they offered us were musty plus they try to hide the must and sewer smell with aggressive electric air fresheners.
Activity Review
Half-Day Guided Tour of Fes Medina
Fes

Hakim was great -- informative, happy to tailor the walk to what we cared about, knew the medina incredibly well.

Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Oct 04, 2022

Hi Alex! Thank you so much for taking the time to write such a detailed feedback! I'm so happy you had a great time in Morocco with your guide and drivers and that you enjoyed Portugal :) It's been truly a pleasure to help you organize this trip. Best regards, Bea.

Portugal & Spain
Spain | Sep 10 - Sep 21, 2022

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Barbara B.
Ventura, CA | Reviewed on Sep 22, 2022

We had a wonderful trip to Portugal and Spain! All our accommodations were great and centrally located! All of our tours were wonderful with great and knowledgeable guides! The only issue was our driver from Lisbon to Porto! He was a horrible driver and I know Bill Moody has addressed that with you and you are looking into it!
Overall a wonderful experience!
read more

We had a wonderful trip to Portugal and Spain! All our accommodations were great and centrally located! All of our tours were wonderful with great and knowledgeable guides! The only issue was our driver from Lisbon to Porto! He was a horrible driver and I know Bill Moody has addressed that with you and you are looking into it!
Overall a wonderful experience!

Hotel Reviews
BessaHotel Liberdade
Lisboa

Great hotel! Breakfast was amazing! Great location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Se Catedral Hotel Porto, Tapestry Collection By Hilton
Porto

Very nice hotel! Roomsca little small and hard to get hot water! Breakfast was amazing!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
7 Islas Hotel
Madrid

Rooms were great! It was a little noisy due to bars on the street below open until we hours of the morning! Breakfast ok but often food was cold!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gran Hotel Havana
Barcelona

Great location! Breakfast was delicious with much variety!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Lisbon Roots, Food & Cultural Walk
Portugal
Quality of Experience
Food
Get to Know Lisbon with a Local
Lisbon
Private Day Excursion to Sintra, Cascais & Estoril
Lisbon

Good day! Tour guide was good but did not have as much knowledge as we thought he would have!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer {{start_location}} to {{end_location}} via Coimbra
Portugal

Terrible driver! Did not speak a word of English! Did not know where has going and did not take us to the correct area of Coimbra! Very scary drive for us!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Visit of Porto
Porto
Quality of Experience
Transport
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Porto

Great day! Visited two remote wineries that were amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Tapas Culinary Experience
Madrid

We were given the wrong time to meet and missed the 1st part of the tour! We called and guide got us for the rest of the tour!!

Quality of Experience
Food
Guides, Drivers and Staff
Guided Visit of Madrid: History, Culture & Architecture of the Capital of Spain
Madrid
Quality of Experience
Guides, Drivers and Staff
Transport
Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid
Madrid
Quality of Experience
Guides, Drivers and Staff
Transport
Private Tour of Barcelona & La Sagrada Familia
Barcelona

Laura was an amazing tour guide!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Sep 28, 2022

Hi Barbara! Thank you so much for your kind words! I'm so glad you enjoyed all your accommodations and guided visits :) as mentioned to Bill a few days ago, we're still investigating the driver issue but, of course, thank you so much for keeping us updated on this so we are able to take action on it. It was a pleasure helping you organize this trip to Portugal and Spain! Best regards, Bea.

Granada, Seville, Madrid, Toledo - perfect holiday!!
Spain | Aug 12 - Aug 20, 2022

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Allen L.
Farragut, TN | Reviewed on Sep 18, 2022

We had an amazing time visiting Madrid, Seville, Granada and Toledo. In each location, we loved having the local guides who provided so much insight into the history and beauty of each place. Their love of their city translated into a wonderful experience. We loved discovering the history of each place and getting insight into the hidden gems. Kimkim also made sure we got to experience the "high adventure" activities to break up the sight-seeing. Biking in Granada in the Sierra Nevada... read more

We had an amazing time visiting Madrid, Seville, Granada and Toledo. In each location, we loved having the local guides who provided so much insight into the history and beauty of each place. Their love of their city translated into a wonderful experience. We loved discovering the history of each place and getting insight into the hidden gems. Kimkim also made sure we got to experience the "high adventure" activities to break up the sight-seeing. Biking in Granada in the Sierra Nevada mountains was beautiful and hiking the caminito del Rey was amazing. Our hotels in each place were so beautiful and perfectly located to walk to anywhere we wanted to go. The outside living space in our hotel in Madrid was a perfect place to begin and end each day. Overall, one of our favorite family vacations and the stress of planning it was nearly zero because everyone at Kimkim did such an amazing job. We WILL be using them again.

Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Sep 19, 2022

Hi Allen! Thank you SO much for your kind words! You can't imagine how happy makes me know that this trip became one of your favorite family vacations, that's definitely the best reward!!! Thank you again for letting us help you create these lovely memories, it was truly a pleasure. I look forward to helping you plan another adventure in the future :). Best regards, Bea.

Guides: Martin, in Evora, Andrea in Silves Sara, Coimbra
Portugal | Sep 2 - Sep 13, 2022

J
jack m.
Glenview, IL | Reviewed on Sep 15, 2022

Guides: Martin, in Evora, Andrea in Silves Sara, Coimbra were most excellent on top of their game both in knowledge and story telling. The accommodations in general were just right. The Noble House (Evora) provided a good room and breakfast however parking is very limited and the walk to and from is not for the older. read more

Guides: Martin, in Evora, Andrea in Silves Sara, Coimbra were most excellent on top of their game both in knowledge and story telling. The accommodations in general were just right. The Noble House (Evora) provided a good room and breakfast however parking is very limited and the walk to and from is not for the older.

Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Sep 19, 2022

Hi Jack! Thank you so much for your feedback as is really helpful for us to keep improving each day. I'm so glad you enjoyed every tour with your guides and discovered amazing places on the way. It's been truly a pleasure to help you organize this trip. Best regards, Bea.

Overall, our trip to Spain was amazing!
Spain | Sep 9 - Sep 14, 2022

Jen
Jen F.
Pilot Mountain, NC | Reviewed on Sep 15, 2022

Overall, our trip to Spain was amazing! There were only a couple issues that we had. When we first got there the private transfer from the airport, Miguel, didn’t speak any English. He wasn’t able to drop us off right at our hotel in Madrid. We were just getting there, trying to get our bearings, jet lagged and carrying all our luggage. We walked around for at least 20-30 mins pulling our luggage up steeps hills to find the hotel. There were 2 Petit palace hotels and no one, even the... read more

Overall, our trip to Spain was amazing! There were only a couple issues that we had. When we first got there the private transfer from the airport, Miguel, didn’t speak any English. He wasn’t able to drop us off right at our hotel in Madrid. We were just getting there, trying to get our bearings, jet lagged and carrying all our luggage. We walked around for at least 20-30 mins pulling our luggage up steeps hills to find the hotel. There were 2 Petit palace hotels and no one, even the cops on the street , spoke English so it was very frustrating. The same guy picked us up to take us back to the airport, and even though we were more acclimated to the area and I had him drop us the meeting location, we still spent 15 minutes looking for him. My recommendation would be if we are paying for a private transfer, have them be bilingual! I had the emergency numbers written down for Beatrice but neither of us could figure out how to make the phone call from our phone. We tried putting in 00 before the call, 1-00, etc. once we found someone that spoke English we were good.
Besides that everything else was amazing! Miguel our guide to Sagrada familia was perfect! He was even hobbling around on crutches because of a soccer injury but we walked around for 5 hours! Very knowledgeable and kept things interesting!
We also loved our cycling guide, Claudio! He was very accommodating for me and my back issues and knew exactly where to take us so me and my husband could climb as much as we wanted!
I would recommend Kimkim again!

Hotel Review
Petit Palace Museum
Barcelona

Room was great, breakfast was amazing and service was also great!

Authenticity & Character
Location
Close to everything
Staff
Cleanliness & Comfort
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Sep 21, 2022

Hi Jen! Thank you so much for taking the time to write this review and for your honest feedback. In the travel documents we always set our contact numbers already with the prefix +34 so you just have to click on the number to start the call. The hotel where you were staying was in a pedestrian area that probably, due to the maintenance works in the area, has made access more difficult than usual. I greatly appreciate your feedback on this transfer and on the rest of the activities and tours and I'm so glad you enjoyed our country! Sending you my best regards, Bea.

This was an amazing trip-very authentic experiences.
Portugal | Sep 2 - Sep 13, 2022

N
Nancy M.
Glenview, IL | Reviewed on Sep 14, 2022

This was an amazing trip, Exceptionally well-planned, with all the details accounted for. For the most part, the guides were extremely knowledgeable and a great source of information. The pre-trip material gave many suggestions on things to do on free days and kimkin was extremely responsive when we had questions about logistics, meeting drivers, etc. The places kimkin picked for us to stay were not in the touristy mainstream, which is just what we wanted, so our experience felt very... read more

This was an amazing trip, Exceptionally well-planned, with all the details accounted for. For the most part, the guides were extremely knowledgeable and a great source of information. The pre-trip material gave many suggestions on things to do on free days and kimkin was extremely responsive when we had questions about logistics, meeting drivers, etc. The places kimkin picked for us to stay were not in the touristy mainstream, which is just what we wanted, so our experience felt very authentic.

The only thing I would say that was a let-down was that there was absolutely no transparency as to pricing, and my sense is that as a result, the mark-up may have been more than the quoted 5%.—I suppose that extra markup is what you pay for local knowledge and a bit of laziness on our part to plan the trip. But all in all, we were very satisfied.

Hotel Review
Loule Jardim Hotel
Loule

What a charming location. Small room, but the staff was very friendly and located on a tiny community square a ten minute walk to the center.

Authenticity & Character
Location
Staff
Very small room
Cleanliness & Comfort
Bigger room
Activity Review
Private Tour of Évora
Portugal

This guide was exceptional, great story teller, knowledgeable about history, local folklore and culture.

Quality of Experience
Guides, Drivers and Staff
Great guide
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Sep 19, 2022

Hi Nancy! Thank you so much for your kind words and for taking the time to write this review. I'm so happy you got to enjoy and discover a different Portugal during your trip. Best regards, Bea.

Beatriz was awesome! She planned a wonderful ...
Spain | Aug 13 - Aug 27, 2022

E
Elizabeth D.
Nashville, TN | Reviewed on Sep 13, 2022

Beatriz was awesome! She planned a wonderful trip in both Spain and Portugal and booked us the absolute best private tour guides for the cities that we visited. Really appreciated her working with us on the itinerary and our constantly changing timelines. We had a wonderful time we don’t forget! read more

Beatriz was awesome! She planned a wonderful trip in both Spain and Portugal and booked us the absolute best private tour guides for the cities that we visited. Really appreciated her working with us on the itinerary and our constantly changing timelines. We had a wonderful time we don’t forget!

Hotel Reviews
7 Islas Hotel
Madrid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Loved the location and the space! Also the air conditioning in August.
Palacio de Santa Inés Hotel
Granada
Authenticity & Character
Cute and historical.
Location
Great location in historical Granada to walk to the Alhambra.
Staff
Cleanliness & Comfort
Air conditioner provided - key in August.
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Sep 19, 2022

Hi Lizz! Thank you so much for taking the time to write this review and for your kind words! It was truly a pleasure to help you accommodate your trip to your needs and you made it absolutely easy each time, so thank you again for letting us help you organize this amazing trip around Spain and Portugal. Hope you created lovely memories for a lifetime! Best regards to both, Bea.

Sao Miguel and Lisbon
the Azores | Sep 1 - Sep 12, 2022

P
Patricia M.
Altoona, IA | Reviewed on Sep 13, 2022

Our trip was very well planned and Sao Miguel Island is much more beautiful than expected. The hotel view was so calming and delightful and the staff was eager to please. However, by the third day, we escaped the breakfast buffet as it was too crowded and the food became boring a repetitious. I may never eat scrambled eggs again.

Our first tour guide was Natasha who took us off-road to see the blue and green lakes at the top of the crater. She was very informative, but we later learned,... read more

Our trip was very well planned and Sao Miguel Island is much more beautiful than expected. The hotel view was so calming and delightful and the staff was eager to please. However, by the third day, we escaped the breakfast buffet as it was too crowded and the food became boring a repetitious. I may never eat scrambled eggs again.

Our first tour guide was Natasha who took us off-road to see the blue and green lakes at the top of the crater. She was very informative, but we later learned, through our other guides, that some of her information was inaccurate.

Our second guide, Paulo, was very kind while we hiked to the top of the caldera to see Fire Lake. What was not part of the description of this hike is that there are NO restroom facilities and the hike, although labeled "medium" difficulty, was probably only medium for mountain goats. The hike took us approximately 8 hours and covered over 22,000 steps, up a very high mountain (hill) and down the other side. It was worth the hike because the scenery was breathtaking, but became increasingly more uncomfortable because of the lack of facilities. I've never learned to "go in the woods" so that wasn't really an option, and because there were so many other hikers, privacy would have been difficult to find.

Our third guide, Gary, did a really masterful job of driving us into a caldera and hiking us around the lake at the bottom. This hike was the day after we summited our equivalent of Mt Everest, so by the end, we were done and asked Gary to bring the car and pick us up, which he happily agreed to do. We got a very good history of the island and more accurate information. All the cows are not milked by hand but rather with moveable milking machines. I do not recommend booking two hikes back to back as we did, and therefore had little time to recover.

My horseback ride was primarily through residential neighborhoods and the forest was really just overgrown, abandoned land, so not like the forests we saw in the other places we went. Also, the path we took was very littered, which was disappointing, as most of the island we saw was really clean.

The blooming hydrangeas and yellow ginger lilies all over the island were so unexpected.

Our trouble began when we left the Azores and went to Lisbon. The hotel we were booked into, Hotel Mundial, is surrounded by homeless people and the air smelled like urine. My view was of a very old building that looked like a crack house. We found a much better hotel, closer to the water, and moved, which was a pain, but totally worth relocating to a much lovelier and safer part of town where the air smelled sweet. We had to do this on our own because we were told that other hotels were $700 euro per night; we paid $200 euro at the Pastano CR7, which we found while waiting on our tuk-tuk tour, guided by Dominic. I would skip this if I go back. The streets are exceedingly bumpy and the ride uncomfortable. We got only a small bit of history.

Our very best tour was with a different Paulo who took us to Sintra and Cascais. He was so knowledgeable about the country, history, and political changes and made the whole day so worthwhile. He was our very best guide for the entire trip, and he should be requested as a guide if possible.

The rest of our trip was uneventful and restful and we were picked up timely for our trips to our next destinations. I felt that we received a very good value and overall, we had a wonderful trip and learned many things that we will take with us as we plan our next excursion.

Thank you, Bea, and the rest of the KimKim team for making this a vacation we'll remember and talk about for years to come.

Hotel Reviews
Hotel Marina Atlântico
Ponta Delgada, São Miguel

The view of the harbor each evening was so relaxing. This is a well-located hotel and very busy.

Authenticity & Character
It is really a tourist hotel with many busloads of people arriving daily.
Location
the view
Staff
Very accommodating.
Cleanliness & Comfort
My room was both clean and comfortable.
Hotel Mundial
Lisboa

We changed hotels because this one was impossible to stay in. The neighborhood is surrounded by homeless people who must use the gutters as their toilets, because the air around the hotel smell like urine, and worse. Also, the neighborhood it is in seems to be very shabby and run down. I would never recommend this hotel to anyone who has had experience with better equipped and more modern facilities. I think the in-room hair dryer was an original model from last century, probably from the 1970's.

Authenticity & Character
Not sure what authenticity it's striving for but it only succeeds as a run-down has been. If that's the goal then it wins.
Location
It isn't close to shopping or the water.
Staff
The only people who seemed interested in us were the managers when we checked out and couldn't understand why. They should stay at probably any other hotel of equal ranking and then they'd know why we left.
Cleanliness & Comfort
I don't know how Lisbon is addressing their homeless problem so can't comment on how that could be improved, but the hotel could start with a total remodel, including the hair dryers. Really? It looked like a vacuum cleaner.
Activity Reviews
Private Day Excursion to Sintra, Cascais & Estoril
Lisbon

This was my favorite part of the trip; the guide was amazing in his knowledge of the country and was very friendly.

Quality of Experience
For the most part, very well planned.
Guides, Drivers and Staff
Transport
Arrived exactly on time, every time.
Guided Excursion to The Furnas Valley
São Miguel Island

This area was so unexpected in its beauty. We could have been in Colorado.

Quality of Experience
Guides, Drivers and Staff
Transport
Hiking Experience in Lagoa do Fogo
São Miguel Island

This hike is rated medium on the difficulty scale, but it isn't or wasn't for me. It was very difficult and parts of the hike are straight up which means other parts are straight down. This is not a hike for people who are not in good shape and have little hiking experience. Sticks would have made this much better, but they weren't suggested. Our guide, who does the hike, probably weekly, didn't break a sweat, but we were exhausted and exhilarated when we finished. The views from the top were worth the trouble. He explained that the government determines the difficulty scale, and I know I would never do a hike they deem difficult. I can't even imagine what that would be like.

Quality of Experience
Food
Our guide was nice to bring us lunches and water and we had a nice picnic near the lake.
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Sep 19, 2022

Hi Pat! Thank you so much for your detailed feedback about your trip regarding your guides and hotels, all the information will definitely help us to keep improving each day as it is what we always strive for. As you mentioned, the Azores is a beautiful place mostly because the islands keep their natural environment almost untouched and that's the reason why you won't find any facilities in the mountains, as that would damage the protected areas. About Lisbon, thank you again for all the... read more

Hi Pat! Thank you so much for your detailed feedback about your trip regarding your guides and hotels, all the information will definitely help us to keep improving each day as it is what we always strive for. As you mentioned, the Azores is a beautiful place mostly because the islands keep their natural environment almost untouched and that's the reason why you won't find any facilities in the mountains, as that would damage the protected areas. About Lisbon, thank you again for all the information and I'm glad you enjoyed the recommended hotel that was still available for your last-minute change (the price I gave you was total per room, not per night). I'm glad you enjoyed your trip and thank you so much again for letting us help you to organize it. Best regards! Bea

This trip was as cultural and gastronomic enriching as much as sightseeing.
Spain | Aug 24 - Sep 4, 2022

RICARDO
RICARDO R.
Rockledge, FL | Reviewed on Sep 12, 2022

We had an overall great experience with the places chosen and the guides. We came home with a greater appreciation of the different cultures in the Spanish country.
In Madrid, Hotel 7 Islas was centrally located. The room and the breakfast buffet were good. Both Carlos with the tapas tour and Isabel with the city walk were excellent. Picking up the rental car took more time than expected, which made us a little stressed about making it on time for the wine tasting in La Rioja. We don't... read more

We had an overall great experience with the places chosen and the guides. We came home with a greater appreciation of the different cultures in the Spanish country.
In Madrid, Hotel 7 Islas was centrally located. The room and the breakfast buffet were good. Both Carlos with the tapas tour and Isabel with the city walk were excellent. Picking up the rental car took more time than expected, which made us a little stressed about making it on time for the wine tasting in La Rioja. We don't know if a later wine tour was feasible at all. We did see other groups arriving later for their wine tasting. A later tour would have been better to allow us to eat breakfast in the hotel and enjoy the drive without stress.
The wine tour in Marques de Riscal was good. The hotel Finca de los Arandinos is beautiful and the food was great, but it is very remote.
The trip to Bilbao was easy. The hotel Miro was excellent, the staff was very friendly and the location was central. Our guide Zorione was great. She went above and beyond the city sights, giving us an insight of the Basque culture.
In the Basque countryside tour we met Diego. He proved to be a good friend for 3 days. It was a real cultural experience, enhanced by Diego's company.
The stops between Bilbao and San Sebastian with Diego were great. Hotel Catalonia in San Sebastian was excellent and had a great location. The breakfast buffet was the best. The pintxos-hopping was a real culinary experience. The day off in San Sebastian was a good choice. It allowed us to rest a little and enjoy the beach. The visit to Pasai Donibane was relaxing. We had more pintxos with Diego.
The train ride to Barcelona was uneventful. Gran Hotel Havana was centrally located. The staff was nice. The market tour was enjoyable. The tour of the Sagrada Familia with Mari was very educational.
The Monserrat tour and cava tasting with Nuria was also educational. Nuria took the time to talk about the Catalonian culture past and present.
All the guides and transfers arrived on time.
We are very pleased with Kim Kim's service and the choice of guides. We truly recommend Kim Kim to travel in Spain.

Hotel Review
Catalonia Donosti
San Sebastián

The hotel is centrally located. The staff is friendly. The room was spacious with a good sized bath. The breakfast buffet is excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tapas Culinary Experience
Madrid

Carlos was a good guide. We enjoyed the food and the company.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
N/A
Guided Visit of Madrid: History, Culture & Architecture of the Capital of Spain
Madrid

Seeing Madrid from a historical perspective, walking with Isabel was a great experience.

Quality of Experience
Guides, Drivers and Staff
Flamenco Night
Madrid

I found the show kind of boring. There were no castanets and no dancing in couples. The individual dances felt too long. They even explained that the show is improvised.

Quality of Experience
Privately Guided Visit of Bilbao
Bilbao

Zorione was a wonderful guide. She shared with us the Basque culture past and present.

Quality of Experience
Guides, Drivers and Staff
Day Excursion to Hondarribia & Pasai Donibane, with a Txakolli Winery Visit
San Sebastian

These small villages are very pleasant to visit. They are a rest from the busy city lifestyle.

Quality of Experience
Guides, Drivers and Staff
Diego was phenomenal.
Transport
La Sagrada Familia Private Visit
Barcelona

Our guide Mari explained really well the evolution of this masterpiece.

Quality of Experience
Guides, Drivers and Staff
Day Trip to Montserrat & Penedès Region Wine Tasting
Barcelona

It was a great day trip from Barcelona. The mountains are spectacular. We had a great time with our guide Nuria, who talked at large about Catalunya past and present.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Sep 19, 2022

Hola Ricardo y Liana! Gracias por vuestras palabras y feedback tan detallado! I'm so glad to know that you had a great time discovering the different cultures and parts of our country with your guides and that you enjoyed the balance between the different activities and places that you visited. It was truly a pleasure to help you create this amazing experience, so thank you so much again! Best regards, Bea.

Family trip to Barcelona and Valencia
Spain | Aug 23 - Aug 30, 2022

J
Jackie E.
Ridgewood, NJ | Reviewed on Sep 02, 2022

Barcelona- our stay at Be Mate Gracia was incredible- great location (thank you Bea!), and great space for families. The reception and all staff there was so helpful and kind and attentive throughout. I would highly recommend them.

Our bike tour was great, great guide!

Unfortunately our tour guide for our day trip to Girona-Costa Brava- Pals was so nice, but way too chatty and the tour was not geared towards children at all. My kids were SUPER bored. Pals was an amazing last stop... read more

Barcelona- our stay at Be Mate Gracia was incredible- great location (thank you Bea!), and great space for families. The reception and all staff there was so helpful and kind and attentive throughout. I would highly recommend them.

Our bike tour was great, great guide!

Unfortunately our tour guide for our day trip to Girona-Costa Brava- Pals was so nice, but way too chatty and the tour was not geared towards children at all. My kids were SUPER bored. Pals was an amazing last stop though.

We did Montjuic on our own which was nice but I would not recommend Poble Espanol- pointless.
Casa Battlo was one of our favorite places in Barcelona, along with Oassis restaurant for delicious salads across from our hotel.
.
Valencia was magical- we loved the city and did a bike ride on our own which I recommend. Although Mon Suites Catedral was clean and in a fabulous centrally located area (the Old town), it was very loud, and the beds were terribly uncomfortable. As a result, I would NOT recommend that place to anyone.

Special thanks to Bea for being so attentive to all of our needs during the trip!

Hotel Reviews
Be Mate Paseo de Gracia
Barcelona

Great location, great for families, great staff, super helpful, super comfortable beds!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mon Suites Catedral
Valencia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
clean but the beds were NOT comfortable. felt like sleeping on a table
Activity Reviews
Guided Bike Tour
Barcelona
Quality of Experience
Guides, Drivers and Staff
Transport
Flamenco Night
Barcelona
Quality of Experience
Day trip to Medieval Girona and Costa Brava
Barcelona
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Sep 06, 2022

Hi Jackie! Thank you so much for taking the time to write this review and for all your detailed feedback, this would be really helpful for us to continue to improve in the future as that's what we always strive for. I'm so glad you enjoyed your trip and thank you so much again for letting us help you to organize it. Best regards! Bea

Wonderful experience
Portugal | Aug 21 - Aug 28, 2022

Julia
Julia L.
United Kingdom | Reviewed on Aug 29, 2022

We loved every minute of our trip. Beatriz recommendations were spot on, and the trip went exactly as we would have hoped (and more!). All the experiences were truly great.
read more

We loved every minute of our trip. Beatriz recommendations were spot on, and the trip went exactly as we would have hoped (and more!). All the experiences were truly great.

Hotel Reviews
Almaria Ex Libris Chiado
Lisbon

Incredible place, lovely service, perfect location. As a family of 4, we were really comfortable.

Authenticity & Character
Location
Staff
Lovely staff that went above and beyond
Cleanliness & Comfort
The apartment has everything you need, in addition to breakfast and a well stocked fridge
Flores Boutique Hotel
Porto

Beautiful hotel, centrally located, vibrant rooftop bar with excellent food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boavista Golf & Spa - Bela Colina Village
Sítio da Atalaia - Lagos

Very comfortable, brand new villas with swimming pools and breakfast. A car is needed to get around, but it is very easy to get around.

Authenticity & Character
Location
Staff
Really friendly staff
Cleanliness & Comfort
Activity Reviews
Private Excursion to Sintra for Young Explorers
Lisbon

Wonderful day trip, our guide was very friendly and knowledgable. We really enjoyed this day.

Quality of Experience
Guides, Drivers and Staff
Transport
Algarve Sunset Experience
Portugal

We had the best time, beautiful sites, thoughtfully planned, away from the masses. Very friendly and knowledgable tour guide, overall great experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Porto Family City Tour
Porto

Our lovely tour guide was very knowledgeable, friendly and patient with our little girls. We loved our day.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Porto

Beautiful area, must see. Our tour guide was very friendly and knowledgable. We really enjoyed our day.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Aug 29, 2022

Hi Julia! I'm so happy you and your family had a great time around Portugal! Thank you so much for your kind words to all of our guides, this helps us continue improving each day. It's been really easy to work with you creating this adventure and it would be a pleasure to help you again in the future! Best regards Bea.

Bea and Karin were fantastic, especially thie...
Spain | Aug 9 - Aug 18, 2022

J
Jeff S.
Los Angeles, CA | Reviewed on Aug 25, 2022

Bea and Karin were fantastic, especially their response time to all our messages. Really made a difference in our trip. read more

Bea and Karin were fantastic, especially their response time to all our messages. Really made a difference in our trip.

Hotel Review
Hotel Casa del Poeta
Sevilla
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Aug 26, 2022

Hi Jeff! We are really thankful for your words to our team, we always try to give our best to our travelers and we are happy to be there for everything that is needed. Thank you again! It was a pleasure to work with you. Best regards to both, Bea.

KimKim came though again! This trip to Spain ...
Spain | Aug 9 - Aug 18, 2022

N
Naomi S.
Los Angeles, CA | Reviewed on Aug 19, 2022

KimKim came though again! This trip to Spain was our third using KimKim (the others were Greece and Costa Rica) and we could not have been happier. Beatriz and Karin at Espiritu Travel really listened to what we wanted and created the perfect trip. We were in regular contact during our trip to make sure everything went smoothly. It was truly a world-class experience. Thank you! read more

KimKim came though again! This trip to Spain was our third using KimKim (the others were Greece and Costa Rica) and we could not have been happier. Beatriz and Karin at Espiritu Travel really listened to what we wanted and created the perfect trip. We were in regular contact during our trip to make sure everything went smoothly. It was truly a world-class experience. Thank you!

Hotel Reviews
Hotel Colón Barcelona
Barcelona

Location is great. View of cathedral is wonderful except for the Samsung ad. Remodeled room was nice. Stay away from the “classic” rooms with dingy carpets. Lobby is gorgeous. Staff are helpful, but we had problems with the Wi-Fi and a/c.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bless Hotel Ibiza—The Leading Hotels of the World
Ibiza, Islas Baleares

Truly deserves to be a member of the Leading Hotels of the World. Staff is world-class. Rooms/view/Facilities are incredible. If you want hedonistic luxury, this is for you.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Casa del Poeta
Sevilla

Unbelievably charming. Gorgeous antiques everywhere you look. Attentive staff. Central location. A/C works great! No complaints whatsoever. Perfect boutique hotel. And I’m picky.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gran Hotel Ingles
Madrid

Gorgeous design. First class staff. Wonderful location. Due to the age of the property, most rooms are on the small side. Nice spa, and a massage after a long day of walking was perfect. Chic bar. Alex the bartender made our stay extra enjoyable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Aug 22, 2022

Hi Naomi and Jeff, thank you so much for your kind words to our team and for your feedback! It's been truly a pleasure to work with you to create this awesome experience around Spain and I'm so glad you enjoyed your trip, that's what we strive for and always our best reward. Sending you my best regards, Bea.

Portugal Cities Friendly and All Uphill--Wear Hiking Shoes
Portugal | Jun 25 - Jun 29, 2022

G
Gail P.
Bedford, NH | Reviewed on Aug 09, 2022

Kimkim schedule in Lisbon became confused when we tried to confirm food tour. Resulted in hurry- up-and-wait in blazing sun; finally made connection with delightful guide two hours off schedule.
Enjoyed provided dining and fell in love with fado music. On our own we walked (always uphill) to the Botannical Gardens--impressive green oasis in the middle of the city.
Bullet train to Porto great experience. 203 km/hr and smooth as silk.
The cabbie in Porto (not Kimkim) could not find... read more

Kimkim schedule in Lisbon became confused when we tried to confirm food tour. Resulted in hurry- up-and-wait in blazing sun; finally made connection with delightful guide two hours off schedule.
Enjoyed provided dining and fell in love with fado music. On our own we walked (always uphill) to the Botannical Gardens--impressive green oasis in the middle of the city.
Bullet train to Porto great experience. 203 km/hr and smooth as silk.
The cabbie in Porto (not Kimkim) could not find hotel--tried to drop us in the middle of a street. But we stuck with him until a passer-by pointed out where the hotel was (name and number hidden). Our excellent assigned guide walked us all up and down over the old city and market areas. We were able to talk ourselves into a reservation at the highest restaurant in town, where we enjoyed the sunset and an excellent meal.
Kimkim-provided transport to and from train station and airport excellent, on time, and friendly.
We would have liked to visit the sea shore--maybe next time.

Hotel Reviews
Hotel Lisboa
Lisboa

Simple accomodations, friendly and informative staff, excellent breakfast. Elevator very welcome. Centrally located between uptown and downtown, on main avenue. Be ready to walk.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Porto Charming Hotel
Porto

Tiny accommodations, but not uncomfortable. No lobby. Very friendly staff. Two/three rooms per floor, steep steps, no elevator. Simple but ample breakfast. Location 15-minute walk to tourist markets, 30 minutes (down- and then up-hill) to large cathedral plaza overlooking harbor and shore. Good guide, knows everybody in town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Porto

Wonderful up and down countryside laced with vineyards . Narrow, lightly traveled roads. River Douro at bottom of valley carries port-wine freighters, sightseeing ships and large cruise ships. We stopped at a small vineyard along the road and were treated to a tour of growing grapes, curious pigs, gaggling geese, alert dogs, and a traditional farm kitchen probably a hundred years old. Just the two of us, and I don't drink wine. So my sister got to taste four different vintages, and I ate all the cheeses and meats and olives on the bountiful charcuterie plate!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Aug 18, 2022

Hi Gail, thank you so much for your feedback. I'm glad you enjoyed the tours and that you had a great time with all your guides and drivers that show you the cities. Hope you travel to Portugal again soon to visit the sea shore :) Best regards, Bea.

Very well thought out trip plan, great picks ...
Spain | May 17 - May 22, 2022

S
Shahenaz E.
Wakefield, NY | Reviewed on Aug 02, 2022

Very well thought out trip plan, great picks for both our hotels and activities. Beatriz, our local specialist really catered to our needs and was very helpful whenever we contacted her. read more

Very well thought out trip plan, great picks for both our hotels and activities. Beatriz, our local specialist really catered to our needs and was very helpful whenever we contacted her.

Hotel Review
Las Casas de la Judería
Seville
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Aug 03, 2022

Hi Shahenaz! Wow, thank you so much for taking the time to write this review, I really appreciate it :) It was truly a pleasure to work with you to create this trip and help you along the way. Sending you my best regards, Bea.

City and the Coast - A Perfect Catalunya Experience
Spain | Jul 7 - Jul 17, 2022

David
David M.
Marlborough, MA | Reviewed on Jul 24, 2022

Our trip to Catalunya was fantastic. Working together with Bea translated into a perfect mix of city culture and relaxing fun on the coast.

We absolutely loved our tapas tour to kick off our first day in Barcelona. It was a PERFECT introduction to the Catalan culture. Another food orientated experience we enjoyed was a cooking class. The experience was special because we were welcomed into the chef's home with a small group. The personal and semi-private atmosphere with other people from... read more

Our trip to Catalunya was fantastic. Working together with Bea translated into a perfect mix of city culture and relaxing fun on the coast.

We absolutely loved our tapas tour to kick off our first day in Barcelona. It was a PERFECT introduction to the Catalan culture. Another food orientated experience we enjoyed was a cooking class. The experience was special because we were welcomed into the chef's home with a small group. The personal and semi-private atmosphere with other people from around the world was wonderful.

One of the highlights was our private Gaudí Architecture Walk. It. was. fabulous. Our guide was excellent and continuously responded to our interests and needs. We also enjoyed having the flexibility in our schedule to explore. Our lodging was in the thick of the activity on La Rambla, but we also enjoyed taking the public transportation and getting to other parts of Barcelona. We went to the beach and up to Park Gruel, both very "outdoorsy" for an urban location.

Once our trip shifted to the beach, we loved the relaxing vibe of the coast. We were still able to tap into cultural experiences such a Dali's museum and home while kayaking the next day. After a few days in the city, it was a perfect transition for our vacation.

We loved working with Bea and KimKim for our vacation. Providing a downloadable app that held our itinerary and all important links, etc. was impressive. We could easily contact KimKim during our trip and we appreciated this availability.

Monica M.

Hotel Reviews
Alta House Begur
Begur, Girona

Perfect location. The room was meets all your travel needs. The breakfast is very nice as you can take it outside to the pool area. The pool was wonderful because it was so hot. Even though the A/C is fine, it was nice to dip into the pool after a hot day. The lounge on the roof was a wonderful bonus. Wonderful! Everyone was very nice and professional. Note - you can't park there, you need to park in one of the lots outside the city. Not a far walk at all, but good to know.

Authenticity & Character
It was modern and minimalist. It was 100% fine.
Location
On a quiet, quiet street within a minute to the center of the evening activity. Really perfect.
Staff
Very helpful, very professional.
Cleanliness & Comfort
Very clean, but the rooms aren't the kind of room you stretch out in and relax. The pool is for that. Or the roof top lounge is for that.
Arc La Rambla
Barcelona

Very professional and helpful. Our room was on the lower end, I believe, so we were in an "inside" room. Whereas this felt like a negative, I will admit the room was very, very quiet. Located on La Rambla, it was impressively quiet. The front desk people were always helpful and polite. We appreciated them a great deal. The breakfast was wonderful. The common room was also helpful to sit and relax and plan your day.

Authenticity & Character
Everything was professional, clean, and to a high standard.
Location
Right. On. La. Rambla.
Staff
Always helpful and in a good mood.
Cleanliness & Comfort
Well, the room had a window to an air shaft. Not ideal. But we used the common room to sit and relax in couches, etc. As already mentioned, I believe this room was super quiet and we appreciated that.
Activity Reviews
Tapas Culinary Experience
Barcelona

This is the best idea for one of your first nights in Barcelona. It was fun, educational, and culturally enriching. We loved our guide and we loved sharing the experience with a handful of other people from around the world. What fun! Perfect!

Quality of Experience
Interactive, engaging, educational, cultural!
Food
I liked getting to know the tapas that I enjoy and the tapas I would not choose.
Guides, Drivers and Staff
Guide was a perfect mix of causal and teacher. Loved her.
Gaudí Architecture Walk
Barcelona

An amazing 4 hours. Our guide taught us about Gaudi while we immersed ourselves in the architecture. I liked that we did not go into every house/building. It was not needed. We went into one and that was very thorough and interesting. The guide was excellent at working with us as far as how fast we went or when we needed a break. This experience proved the value of a private tour vs a group tour.

Quality of Experience
Personal and extensive.
Guides, Drivers and Staff
Guide was fantastic. She was very good at her job and we were comfortable asking questions or for more/less time at different places.
Flamenco Night
Barcelona

Bravo! What a wonderful experience! It was the most culturally authentic experience of our time in Barcelona. I enjoyed the smaller, more personal theater and the energy of the show. Also, the show is not super long, it is a perfect amount of time to include in an evening. The tapas afterward was excellent in that as you spill out of the theater you don't have to start to figure out where you are going to eat. The transition is perfect. Add it to your itinerary. You won't regret it.

Quality of Experience
Authentic x 1,000
Boquería Market Visit & Cooking Class
Barcelona

Fabulous! We enjoyed all 3 parts of this experience. First, a tour of the market. Second, the chef cooked different tapas and explained the food in the different areas of Spain as we ate and drank. Finally, we prepared our meal under her watchful guidance. All 3 parts were engaging, intriguing, and educational. The chef was extremely personable, fun, yet professional. To add to this, the shared small group experience was delightful.

Quality of Experience
It is a great concept and the chef makes in a win.
Food
Come on, a chef prepared it.
Kayaking Excursion
Spain

We enjoyed our kayak excursion very much. Nile, our guide, was terrific. He made the trip personal to our needs and interests. It was also a good amount of time. This is a great activity for a vacation on the coast.

Quality of Experience
We were kayaking in and out of rock caves. What's better than that?
Guides, Drivers and Staff
Nile was terrific. We lucked out with this super young guy.
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Aug 02, 2022

Hi Dave and Monica, Thank you so much for your kind words to the entire team and for taking the time to write this review! I'm so glad to hear that you enjoyed every part of your trip and the activities, this is what our team always strives for and all your feedback helps us improve :) It has been a true pleasure working with you to plan your trip to Catalunya. Best regards, Bea.

We thoroughly enjoyed our Barcelona and Costa...
Spain | Jul 9 - Jul 15, 2022

B
Brian G.
Memphis, TN | Reviewed on Jul 16, 2022

We thoroughly enjoyed our Barcelona and Costa Brava vacation. We wanted an active vacation and the Barcelona bike tour with Jane was an invigorating and educational highlight as was our kayak tour with Joel in Platja de Llafranc. Everything was organized and easy to follow from Beatriz. We already want to go back and would definitely use Kimkim again! read more

We thoroughly enjoyed our Barcelona and Costa Brava vacation. We wanted an active vacation and the Barcelona bike tour with Jane was an invigorating and educational highlight as was our kayak tour with Joel in Platja de Llafranc. Everything was organized and easy to follow from Beatriz. We already want to go back and would definitely use Kimkim again!

Hotel Reviews
Arc La Rambla
Barcelona

Great location to explore all of old Barcelona and our room and bathroom was surprisingly large. Air conditioner was not quite strong enough to keep up with the heat of July.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Alta House Begur
Begur, Girona

Great location and the rooftop bar at sunset is a must! Very clean and comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Guided Visit of Barcelona by Bike
Barcelona

Jane was fantastic and took us to historical buildings to explore that we never would have seen otherwise. Great pace and plenty of stops to rest and learn.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Jul 19, 2022

Hi Brian! Thank you so much for taking the time to write this review! I'm so glad you enjoyed every tour with your guides and discovered amazing places on the way. It's been truly a pleasure to help you organize this trip. Best regards, Bea.

Amazing Lisbon and Barcelona trip
Spain | Jun 25 - Jul 2, 2022

Kenneth
Kenneth M.
Morrisville, NC | Reviewed on Jul 09, 2022

What began as panic and inability to plan our family vacation in a timely manner, turned into a great blessing. Bea was so helpful and easy to work with, she helped us create a trip to remember! In Portugal, we started with a great tuk tuk tour and then Elsa, who showed us local treats! Our most favorite was touring Sintra with Nuno who was a perfect mix of guide and friend and we had the most wonderful lunch and day of exploring. In Barcelona, Dani was amazing- took us all by surprise with... read more

What began as panic and inability to plan our family vacation in a timely manner, turned into a great blessing. Bea was so helpful and easy to work with, she helped us create a trip to remember! In Portugal, we started with a great tuk tuk tour and then Elsa, who showed us local treats! Our most favorite was touring Sintra with Nuno who was a perfect mix of guide and friend and we had the most wonderful lunch and day of exploring. In Barcelona, Dani was amazing- took us all by surprise with his knowledge and love for the city and sport, Camp Nou was even amazing for our son who cares nothing about soccer! But really, every guide and activity planned were fantastic. On our last day, Nuria was kind and flexible and able to change our tour plan without any sign of concern. We had a wonderful day to Girona and Tossa de Mar. Whatever hiccups occurred were easily solved by Bea and Marta. Our accommodations were great and conveniently located, though having now seen the city, I will opt to stay closer to Gothic area In Barcelona in the future. We had a great mix of activity and downtime with suggestions to fill in the gaps. I have already recommended to friends and will continue for many years to come. Very sincere thanks from our entire family.

Hotel Reviews
Vincci Baixa
Lisbon

Unassuming and lovely. Modern accommodation very well located. Excellent breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Regina
Barcelona

The lobby area especially roomy and beautiful. Rooms are modern and simple. Lovely staff and breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Day Excursion to Sintra, Cascais & Estoril
Lisbon

The whole day was perfect and a real highlight. Beautiful sights and Nuno was wonderful to spend the day with ensuring we got the best of the best!

Quality of Experience
Guides, Drivers and Staff
Nuno was incredible
Transport
Privately Guided Visit of Gothic Quarter, F.C. Barcelona & Camp Nou Stadium
Barcelona

What an amazing way to better understand the heart and spirit of the city. Even if you are not a soccer fan, seeing the history of this team and it's detriment to the people was beautiful. Truly more than a team.

Quality of Experience
Guides, Drivers and Staff
Dani was amazing. My 17 year was stuck to his side the whole time.
Transport
Private Lisbon Roots, Food & Cultural Walk
Lisbon

A schedule misunderstanding changed our restaurant options, but Elsa was great and we had a lovely evening together.

Quality of Experience
Food
Guides, Drivers and Staff
Elsa was fantastic! Lovely and very knowledgeable
Transport
Day Excursion to La Garrotxa & Besalú
Spain

We did not take this trip- instead to Girona and Tossa de Mar. Ultimately we did not want to spend this much time in the car on our last day and right before a 9 hour plane trip the following morning. Recommend for sure, but better to have a free day afterwards.

Quality of Experience
Guides, Drivers and Staff
Nuria was lovely and her flexibility was much appreciated!
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Jul 15, 2022

Hi Kenneth & Family, Thank you so much for your detailed feedback about your family trip and for your kind words to the entire team! All your comments will be really helpful for us to keep improving. I'm so glad you had a great family time and a trip to remember, that's definitely our best reward. Thank you again. Best regards, Bea

Bea was supportive, accommodating and patient...
Portugal | Jun 19 - Jun 27, 2022

P
Peggy L.
Chino Hills, CA | Reviewed on Jul 06, 2022

Bea was supportive, accommodating and patient throughout our planning process and always cheerfully and promptly responded to our many questions and requests. We had an unexpected incident during the trip with one of transportation providers, and she was immediately available to support us. After the trip, she continued to follow up and provide updates regarding the incident. We enjoyed the trip, and I would recommend her and her agency without reservation to anyone planning on making a trip... read more

Bea was supportive, accommodating and patient throughout our planning process and always cheerfully and promptly responded to our many questions and requests. We had an unexpected incident during the trip with one of transportation providers, and she was immediately available to support us. After the trip, she continued to follow up and provide updates regarding the incident. We enjoyed the trip, and I would recommend her and her agency without reservation to anyone planning on making a trip to Spain or Portugal in the future.

Hotel Reviews
Eurostars Porto Douro
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casual Belle Epoque Lisboa
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The included breakfast items were limited and the quality was not that great compared to other hotels.
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Jul 07, 2022

Hi Peggy! Thank you so much for taking the time to write this review and for your kind words! It's been really easy to work with you before, during and after your trip and absolutely a pleasure. All your feedback will help us to continue improving in the future. Warmest regards, Bea.

Our guide who took us up the Duora Valley and...
Portugal | Jun 11 - Jun 24, 2022

D
Deanna H.
Indio, CA | Reviewed on Jul 04, 2022

Our guide who took us up the Duora Valley and recommended the lunch venue was terrific, so much so that we treated him to join us for lunch. Also, the wine tasting in the valley was terrific as well, as we bought a case of wine there.

Special thanks to Beatrice who made Kimkim the terrific company that it is. She was very easy to reach if we had questions, she planned a trip that we will never forget. We told her we had 12 days and she planned them perfectly, she is so knowledgeable. We... read more

Our guide who took us up the Duora Valley and recommended the lunch venue was terrific, so much so that we treated him to join us for lunch. Also, the wine tasting in the valley was terrific as well, as we bought a case of wine there.

Special thanks to Beatrice who made Kimkim the terrific company that it is. She was very easy to reach if we had questions, she planned a trip that we will never forget. We told her we had 12 days and she planned them perfectly, she is so knowledgeable. We will recommend Kimkim and tell our friends to ask for Beatrice.

Hotel Review
Flores Boutique Hotel
Porto

The crew that work there are very knowledgeable and helpful. Great location for restaurants and sites to visit. The buffet was fresh and generous. The room was good size and was accommodating.

Tips for future travelers

I did not pick or look up any hotels that Beatrice suggested as I trusted her choices and we were rewarded with excellent accommodations.

Authenticity & Character
Everything
Location
Center city for convenience
Staff
Knowledgeable and easy to talk to.
Cleanliness & Comfort
Nice count on sheets and comforters.
Activity Review
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Porto

Our tour was outstanding!! The River tour was very interesting and felt very privileged to be able to see the wonders of the area. The Port winery that our guide set us up with was amazing. Tour of vineyard and home of wine makers was fun. The restaurant that our guide took us to we had a chef that was outstanding. A very special remembered day.

Quality of Experience
All day trips were well planned into day.
Guides, Drivers and Staff
Knowledgeable guides
Transport
Knew area and where they were to take us!
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Jul 07, 2022

Deanna & George, you can't imagine how much I enjoyed your photos! I'm so happy you had a great time in Portugal and created lovely memories all around the country. Thank you so much for your kind words and for taking the time to leave this amazing review here. It's been great working with you to plan this adventure. Warmest regards, Bea.

More than Fabulous!
Spain | Jun 20 - Jun 24, 2022

Cheri
Cheri H.
Walnut Creek, CA | Reviewed on Jul 01, 2022

It was wonderful working with Bea. She was thorough and helpful all along the way. I loved the Trip Plans app that we could use for the Spain portion of the trip! So easy and helpful! I loved every single thing we did. We especially loved the organic olive oil farm, the Flamenco dance, and our hotel was fantastic! read more

It was wonderful working with Bea. She was thorough and helpful all along the way. I loved the Trip Plans app that we could use for the Spain portion of the trip! So easy and helpful! I loved every single thing we did. We especially loved the organic olive oil farm, the Flamenco dance, and our hotel was fantastic!

Hotel Review
Dear Hotel Madrid
Madrid

Great location. Fabulous customer service. The rooftop bar was amazing. The breakfast was extraordinary!

Tips for future travelers

I can't recommend this hotel highly enough!

Authenticity & Character
The rooftop bar! The breakfast!
Location
It was easy walking distance to everything.
Staff
Excellent customer service all around
Cleanliness & Comfort
Activity Reviews
Tapas Culinary Experience
Madrid

We had so much fun on the Tapas experience. We went to restaurants that take time to make every item homemade. Our guides were excellent!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Flamenco Night
Madrid

Loved hearing about the history of Flamenco and also seeing the amazing talented dancers.

Quality of Experience
Guides, Drivers and Staff
Transport
Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid
Madrid

It was a very fun trip and excellent history lesson! The only thing we didn't love was our guide. While he was very nice, he never ever stopped talking about whatever was on his mind.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit an Olive Grove & Tasting
Spain

Loved coming to this biodynamic, organic farm and learning about olive growing and doing olive oil tasting. The olive grove owner is very lovely and passionate about what she does. It was so wonderful.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Jul 04, 2022

Hi Cheri! Thank you so much for your words! I'm so happy you enjoyed your trip with your family and every experience in the city, that's definitely our best reward. It's been a pleasure helping you plan this trip to Madrid and helping you along the way. Best regards! Bea

Beatriz is wonderful!
Portugal | Jun 19 - Jun 27, 2022

J
julie l.
Little Ferry, NJ | Reviewed on Jun 29, 2022

Beatriz was very flexible and accommodating with the numerous changes to the itinerary. She was also very prompt and responsive to all our questions and needs. Beatriz also had many wonderful restaurant recommendations and things of interest to do while visiting the various cities. read more

Beatriz was very flexible and accommodating with the numerous changes to the itinerary. She was also very prompt and responsive to all our questions and needs. Beatriz also had many wonderful restaurant recommendations and things of interest to do while visiting the various cities.

Hotel Reviews
Eurostars Porto Douro
Porto

Amazing views! Location is slightly further from the center so if you like to be in the middle of everything, this may be too quiet for you.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tivoli Lagos
Lagos

Very odd and confusing layout. Multiple sections that involve a lot of steps if you are not in the main section of the hotel. It involves a lot of walking from the hotel to your room in one of the side sections. One of the rooms we had also had blood on the curtain and stains on the bedsheet. When we brought it up to front desk, they told us all the rooms of the same category was booked but they could switch us to another room of another category for an extra $5 euros per night! On the plus side, there’s a swimming pool and the hotel has a beach you can use via their shuttle.

Authenticity & Character
Location
close to everything
Staff
poor attitude
Cleanliness & Comfort
No blood on curtain and clean sheets
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Jul 01, 2022

Hi Julie, Peggy, and Families, thank you so much for your kind words and for taking the time to write this review. I'm so happy you got to enjoy and discover Portugal during your trip. Also thank you so much for the information about the hotels, this is really helpful for us to continue improving each day :) Sending you my best regards, thank you again. Bea

Portugal was sensational and Beatriz was an amazing specialist!
Portugal | Jun 17 - Jun 24, 2022

E
eric b.
Sandalfoot Cove, FL | Reviewed on Jun 26, 2022

Beatriz was SENSATIONAL planning every part of the trip and no request was too difficult for her to accommodate...and she always did it with a smile. She stayed in touch with us via text throughout the trip and was able to make some helpful suggestions. She was always responsive to our questions and concerns. Most importantly, the tours she arranged were memorable and the team she established made the trip memorable. For example, the Fada experience in Lisbon was awesome and the restaurant... read more

Beatriz was SENSATIONAL planning every part of the trip and no request was too difficult for her to accommodate...and she always did it with a smile. She stayed in touch with us via text throughout the trip and was able to make some helpful suggestions. She was always responsive to our questions and concerns. Most importantly, the tours she arranged were memorable and the team she established made the trip memorable. For example, the Fada experience in Lisbon was awesome and the restaurant gave us front row seats. The Lisbon walking tour with Maria was perfect-she was fully prepared, arrived on time and provided a fascinating history of the Jewish Portuguese experience that we had requested. Likewise, our guide Paula led us on a Portuguese food tasting tour that was so much fun with a few other couples. All the hotels Beatriz suggested were great, particularly the Penha Longa Ritz Carlton where we enjoyed a fabulous round of golf-and all the arrangements tee times, for clubs and cart were perfect. At the beautiful Yeatman Hotel, overlooking the Douro in Porto, we experienced first class treatment along with a tasting experience that was "beyond beyond. " We ran into some rain in Douro but our guide brought us inside to the winery where we had a wonderful learning (and drinking!) experience. Finally, Porto was both beautiful and charming and our guide Daniel was charming and knowledgeable about history and in particular, the history of the Jewish people in Porto. All in all, a fabulous and memorable experience and Bea was with us every step of the way. Obrigado! Eric and Susan

Hotel Reviews
Penha Longa Resort
Sintra, Linhó

Fabulous staff, beautiful rooms and gorgeous golf course.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palácio Ludovice Wine Experience Hotel
Lisboa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
MW Douro Wine & Spa by TRIUS Hotels
Santa Marta de Penaguião, Cumieira
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Yeatman Hotel
Vila Nova de Gaia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Evening of Fado
Lisbon
Quality of Experience
Food
Food and wine!
Guides, Drivers and Staff
Our guides Maria, Paula, Daniel were outstanding. Rai was good but we had bad weather in Douro, no fault of his
Transport
Transport was fine. Our driver to pick up at the airport in Lisbon was a half hour late as was the driver who picked us up in Lisbon to go to Sintra.
Get to Know Lisbon with a Local
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Lisbon Foodie Experience
Lisbon
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Day Excursion to Sintra, Cascais & Estoril
Lisbon
Quality of Experience
Arrival on time to our hotel in Lisbon to go to Sintra. Driver was a half hour late.
Guides, Drivers and Staff
Tour of the palace with a guide who is knowledgeable of the palace. our guide dropped us off at the park and we got somewhat lost on our way to the palace and. had no guide for the palace itself.
Transport
Transfer from {{start_location}} to {{end_location}}, via Belmonte
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Visit of Porto
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Jun 27, 2022

Eric and Susan, thank you SO much for your kind words to the entire team and for taking the time to write this amazing and detailed review! As I already mentioned to you, it's been truly a pleasure to work with you before and during this trip, you made it so easy and I'm so glad you enjoyed every part of your trip, that's definitely the best reward for us! Thank you again, and I really hope we can work on a future adventure soon :) Best regards! Bea

Tour of Southern Portugal
Portugal | Jun 8 - Jun 16, 2022

J
Jody H.
Canada | Reviewed on Jun 21, 2022

My husband and I just went on a 10 day trip to Portugal. Beatriz did an excellent job of helping us plan. She helped us set up an itinerary that suited our interests perfectly. Beatriz was very responsive to any questions both before and during our trip. If she was out-of-touch, she gave me a number to call for assistance. I really can't say enough about what a positive experience this was for us. I loved the attention to details. Here is a short summary of our tours:

*Privately... read more

My husband and I just went on a 10 day trip to Portugal. Beatriz did an excellent job of helping us plan. She helped us set up an itinerary that suited our interests perfectly. Beatriz was very responsive to any questions both before and during our trip. If she was out-of-touch, she gave me a number to call for assistance. I really can't say enough about what a positive experience this was for us. I loved the attention to details. Here is a short summary of our tours:

*Privately Guided Tour of Lisbon-Although we were late due to travel difficulties, our guide Julia was great! She gave us the highlights of Lisbon's key sites as we walked around the city. She was friendly, so positive, and informative. We learned a lot, and knew where we would want to return.

*Private Lisbon Brunch and Petiscos Tour: Our guide Alison walked us to many different cafes, shops, and the Market. We had delicious almonds and honey, delicious soup and cod, espresso and pastries, wine and charcuterie-all while learning about the city. We loved learning from Alison. This was another awesome tour.

*Dinner with Fado-So fun! Our seats were within an arm's length of the Fado singers. We enjoyed a delicious Portuguese dinner, and listened to beautiful, haunting music.

*Evora-Martin was our friendly guide for a walking tour of the historical sites in Evora. We again were delayed due to car trouble, but Martin adapted our tour so we could see the best sites. Such a remarkable place. Especially loved the Chapel of Bones.

*Discover Rural Algarve: Tour to the highest peak in the Algarve. Beautiful sites along the way in a comfortable jeep. Stopped to see and drink from a natural spring. At the top, visited a food truck. On the way back down, stopped at a place that made honey and honey liquor. So delicious!

*Algarve Sunset Experience-An evening experience to see the sunset in St. Vincent Cape. The best part were the stops along the way at the beautiful cliffs/beaches. A delicious glass of wine was served after sunset.

***Morgado Do Quintao-my favorite of all excursions. Lunch made with local products-so delicious -in a gorgeous setting. Picture green grass, a table set under the shade of old trees, a quiet pool right beside you, and food grown on the farm, It was great to meet other guests! The wine was great, too.

Every single excursion was great. I would highly recommend all of them. This was our first time to Europe. I felt so comfortable knowing I could contact Bea with any questions. All of the tour guides were friendly and knowledgeable. I would not hesitate to plan another trip with KimKim. Of course, I would really love if Bea would help me plan every trip. :). Thank you!

Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Jun 22, 2022

Hi Jody! Thank you SO much for taking the time to write such a detailed review! I'm so glad you enjoyed your time in Portugal as your first time in Europe, hopefully not the last! It's been truly a pleasure to help you plan this trip and I hope our paths will cross again when planning your next adventure. Warmest regards, Bea.

Honeymoon in España
Spain | Jun 7 - Jun 18, 2022

M
Mark B.
Highlands Ranch, CO | Reviewed on Jun 20, 2022

The whole experience was easy and the perfect blend of activity and relaxation . Beatriz worked with us the entire time to ensure we had the perfect honeymoon. From the guides at La sagrada familia, el real Alcázar, and the Alhambra to the romantic winery picnic or sailboat experience with Spanish guitar it was all perfect and beautiful. Bea would send us messages and check in with us, and also give us local recommendations along the way. She even told all of the event planners it was our... read more

The whole experience was easy and the perfect blend of activity and relaxation . Beatriz worked with us the entire time to ensure we had the perfect honeymoon. From the guides at La sagrada familia, el real Alcázar, and the Alhambra to the romantic winery picnic or sailboat experience with Spanish guitar it was all perfect and beautiful. Bea would send us messages and check in with us, and also give us local recommendations along the way. She even told all of the event planners it was our honeymoon so we had extra surprises along the way, like champagne when we checked into our hotel. All in all, would definitely recommend using Kim Kim and especially Bea. Thank you so much!!!

Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Jun 20, 2022

Mark and Stevie, a big big thanks to you for your kind words!!! As I already said, it's been super fun and easy to work with you during the entire process and I'm really happy you both enjoyed this special trip and hope you created lovely memories. Warmest regards, Bea

⭐️⭐️⭐️⭐️⭐️
Spain | May 22 - May 29, 2022

C
Chris M.
Seven Oaks, SC | Reviewed on May 30, 2022

⭐️⭐️⭐️⭐️⭐️ Trip!

Planning was meticulous and recommend trips were awesome. read more

⭐️⭐️⭐️⭐️⭐️ Trip!

Planning was meticulous and recommend trips were awesome.

Hotel Reviews
Áurea Convento Capuchinos by Eurostars Hotel Company
Segovia

Segovia is a great town and this hotel was a perfect base to explore it

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Puebloastur Eco-Resort Wellness & Spa
Cofiño, Parres

Beautiful property and location

Authenticity & Character
Food
Location
View
Staff
Cleanliness & Comfort
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on May 31, 2022

Hi Chris! Thank you so much for your feedback and for your kind words! It's been a pleasure helping you plan this trip to Spain to get the know Picos de Europa and its beautiful surroundings. I will be more than happy to help with a future adventure :) Best regards, Bea.

Beatriz was a great organizer and took care o...
Portugal | May 5 - May 12, 2022

A
Anuradha B.
Canada | Reviewed on May 19, 2022

Beatriz was a great organizer and took care of all our needs and comfort. All the tours, along with the guides were just awesome. Except for one tour guide who took us on a trip to Sintra, Cascais, and Estoril. He did not give us the tickets for the shuttle along with the entrance tickets to Penna palace. He did not even mention that we have to buy those tickets. We had to waste 55 minutes back and forth.
We liked all the places in Portugal. My best pick would be Douro valley as well as... read more

Beatriz was a great organizer and took care of all our needs and comfort. All the tours, along with the guides were just awesome. Except for one tour guide who took us on a trip to Sintra, Cascais, and Estoril. He did not give us the tickets for the shuttle along with the entrance tickets to Penna palace. He did not even mention that we have to buy those tickets. We had to waste 55 minutes back and forth.
We liked all the places in Portugal. My best pick would be Douro valley as well as Cascais.

Activity Review
Evening of Fado
Lisbon

A romantic getaway. Beautiful music to hear along with good food. Worth the money spent. But, we should have been picked up from the hotel.

Quality of Experience
Food
All the food and ofcourse, the wine.
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on May 20, 2022

Hi Anuradha! Thank you so much for your kind words and for letting me know these small details. Of course, we would have been able to include more private transfers to arrive at your activities if mentioned, as well as we did to reach the hotels and train stations. It's been a pleasure helping you plan this trip to Portugal and helping you along the way, I'm so glad you enjoyed the country :) Best regards, Bea.

KimKim is the service I needed and didn't eve...
Portugal | Apr 29 - May 6, 2022

Emma
Emma H.
Canada | Reviewed on May 07, 2022

KimKim is the service I needed and didn't even know it!

We were super impressed from start to finish with the KimKim format and the complete ease of booking with the help of Bea. I used to work as a travel agent and like to plan our trips with a lot of detail and thought...but frankly I just don't have the time to do all the necessary research on a new destination every time anymore. KimKim exactly fit the niche that I needed.

Bea was great to work with - super responsive and helpful as... read more

KimKim is the service I needed and didn't even know it!

We were super impressed from start to finish with the KimKim format and the complete ease of booking with the help of Bea. I used to work as a travel agent and like to plan our trips with a lot of detail and thought...but frankly I just don't have the time to do all the necessary research on a new destination every time anymore. KimKim exactly fit the niche that I needed.

Bea was great to work with - super responsive and helpful as we planned this last minute trip to Portugal.

Portugal was amazing! We're so glad we went and are already talking about going back. Highlights were the walking food tour in Lisbon (which sadly my husband missed due to jetlag but he feels like he was there because I haven't stopped talking about it) and the entire stay in the Douro valley. Porto has some really charming elements, but we found it to be overwhelmingly flooded with tourists that this relatively new tourist destination hasn't figured out how to envelope yet. One day there is plenty. We did an e-bike tour there which we would not recommend. The guide was perfectly nice, but conceptually a bike tour in Porto just doesn't make sense. We were biking on crowded sidewalks and through narrow streets where it felt rude and/or unsafe to be biking.

Hotel Reviews
Casual Belle Epoque Lisboa
Lisbon

Location couldn't be better - hotel was clean and had a great breakfast. Room was pretty small, but you expect that in Europe.

Tips for future travelers

There are two "secret" elevators nearby that locals use to avoid the hills. We found them towards the end of our stay - both are a left turn as you leave the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Quinta de la Rosa
Pinhão

Stunning hotel! We would be very happy to stay there again. Our room was very recently refinished (it smelled like they had finished that morning) and had a couple of odd quirks. Namely the front door was abnormally short such that my husband had to duck to come in. And despite the room being HUGE, the bathroom didn't have a door on it which we found uncomfortable. Views were incredible, breakfasts were great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Add a door to the bathroom
chic&basic Gravity
Porto

Great location, friendly staff, very clean, good breakfast. Almost too trendy...looks like it was designed to be instagrammed. A small thing, but they could use sheer curtains on the windows, it was either blackout or be fully exposed to the courtyard and guests on the other side of it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Lisbon Foodie Experience
Lisbon

Amazing! Loved it! Highlight of my trip (I say "my" because my husband missed it due to jetlag). I learned so much, the guide Daniela was superb, and it was the perfect way to spend four hours in Lisbon.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Group Excursion to Sintra, Cascais & Estoril
Lisbon

So, the destinations were lovely. But our "guide" Rui on this was really pretty terrible. This was originally meant to be a small group tour and we really wish it had been. Rui was our private "guide" but he was really more like a driver. He didn't have anything to tell us about about the sights even we asked him really easy questions. As soon he picked us up he started to try to sell us on booking a walking tour with him in Lisbon and using him to book stuff for Douro where we were going next. Since he didn't have anything useful to say about the sights he was more like an awkward third wheel that we wanted to ditch. We overheard some of the stuff other guides were telling their guests and really felt like we missed out.

Quality of Experience
Guides, Drivers and Staff
Transport
He was a fine driver.
Get to know Porto by E-bike
Porto

Our guide was nice and the bikes were in good condition, but we would not recommend this excursion. Porto is not at all a cycling city. We were riding bikes on crowded sidewalks and through narrow streets where it felt alternately super rude and super unsafe to be biking. Our guide mentioned that we were a small group (seven of us) and I literally cannot imagine having any more of us do that at once. Avid cyclists will be mortified and anxious cyclists will panic. Stick to walking tours.

Quality of Experience
Guides, Drivers and Staff
Transport
Get to Know Lisbon with a Local
Lisbon

This was a good tour of the city and our guide was very knowledgeable and personable. Through no fault of her own though she followed the SPECTACULAR guide I had had for the food tour, who is a hard act to follow and had already shared a lot of the same information. At this point we had already walked some of these spots as well, albeit with less context. I would recommend doing this tour before the food tour to help set overall context for Lisbon.

Quality of Experience
Guides, Drivers and Staff
Transport
Evening of Fado
Lisbon

This vastly exceeded our expectations. I really expected this to be a tourist trap dinner and a show type deal - and I mean yes, mostly there were tourists there, but the quality of the performances and the food were very high. And a few locals even came in later on! Definitely recommend.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wine Cellar Guided Visit with Lunch
Douro Valley

We loved everything about Quinta de la Rosa - I would just recommend leaving out the lunch portion of this or adding some expectation setting. It was a huge (delicious) lunch that ended up being the same thing as I had ordered for my dinner at their restaurant the night before. It was huge and lengthy and ended up taking a huge chunk of the day when I think we would have preferred a light salad and to move on to another tasting instead.

Quality of Experience
Food
Food was amazing, just a bummer that it was the same dish I had the night before without knowing.
Guides, Drivers and Staff
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on May 09, 2022

Hi Emma, thank you SO much for your comprehensive feedback and review of your trip! I really appreciate the details you put into it. All this information will be really helpful for us as we are constantly trying to improve, especially to have in mind to set some activities during peak seasons and bank holidays, like was your case with the e-bike tour in Porto. Again, thank you so much for all the information given, it's been a pleasure to help you plan this trip! Best regards, Bea.

Don’t plan a trip without KimKim! So pleased to have found this service
Portugal | Apr 12 - Apr 17, 2022

Kristen
Kristen C.
Canada | Reviewed on May 06, 2022

Bea planned an incredible itinerary and worked with us so closely to develop the perfect, custom plan for our trip. She suggested activities and accommodations we would have never found they made our trip unique and extremely memorable.
It was such a positive experience, the team was so responsive to feedback and we were so thrilled with the outcome. I had incredible peace of mind knowing every detail was taken care of and they were always there if we needed assistance.
I recommend KimKim to... read more

Bea planned an incredible itinerary and worked with us so closely to develop the perfect, custom plan for our trip. She suggested activities and accommodations we would have never found they made our trip unique and extremely memorable.
It was such a positive experience, the team was so responsive to feedback and we were so thrilled with the outcome. I had incredible peace of mind knowing every detail was taken care of and they were always there if we needed assistance.
I recommend KimKim to all of my friends and we will definitely use them again.

Hotel Review
Quinta de S. Bernardo Winery & Farmhouse
Mesao Frio

This was our most favourite place of our whole trip and we adjusted our itinerary to meet their 2-night requirement because nothing else compared in the Douro. The facilities, the views, the wine, the food, the amenities and the service were unparalleled. It’s a most special place that we’d want to return to every year. Truly a hidden gem.

Tips for future travelers

Allow yourself a few days here to enjoy the property and surrounding areas

Authenticity & Character
Third generation family working the land and making wine - so authentic
Location
Most incredible and breathtaking views of the Douro
Staff
The staff were amazing - such attention to detail and always moving in the background
Cleanliness & Comfort
Every last detail was thought of and attended to
Activity Review
Private Guided Visit of Porto
Porto

We had the most fantastic tour with our private guide. It was hands and away the best way to experience Porto. The four hours we had together flew by and the tour was one of the highlights of our trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha