Beatriz De Pablo Rocha

Working with Beatriz to plan this very special trip was an exceptionally easy process. She responded quickly to my questions and offered suggestions for itinerary items that aligned with my goals for this vacation. Each element of our trip was carefully and thoughtfully planned and executed flawlessly by the team of local individuals. From the moment we arrived in Italy we were made to feel welcomed and prioritized. Our transportation providers were friendly, safe, on-time and efficient. The hotels were clean, well-staffed and offered high quality drinks and food. The LivTours guides were awesome! Elizabetta (Vatican), Francesco (Colosseum), Liia (Pompeii), Priscilla (Basilicas), Clelia and Chef Gabriel (Pasta making), and Francesca (St Marks) were fantastic - all provided extremely engaging history facts throughout the guided tours. Also, our final guide in Venice / Murano (I am regretfully forgetting his name?) and tour lead Massimo at the Murano glass factory - both so wonderful!! All of the transport vehicles were beautiful Mercedes black vehicles in exceptional exterior condition and clean and comfortable inside. We learned so much. Angelo made our day trip to Positano go perfectly as planned. Everyone made us feel like VIP - truly wonderful hosts, I cannot say enough how pleased I am with this entire experience. Thank you to everyone who was a party of our Mom & Son adventure!
Sincerely,
Jessica

Activity Reviews

Guided Visit: Vatican Museums & Sistine Chapel

Italy

Excellent small group activity guided by Elizabetta. Fantastic knowledge of history and was able to answer all questions.

Quality of Experience

Guides, Drivers and Staff

Transport

Colosseum & Roman Forum Visit: Arena Access, Gladiators Gate & Ancient City

Italy

Excellent small group activity guided by Francesco. Fantastic knowledge of history and was able to answer all questions.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Pompeii & Amalfi Coast Day Tour from Rome

Rome

Angelo was fantastic - he made our drive down the coast and back so enjoyable! Excellent private tour activity at Pompeii guided by Liia. Fantastic knowledge of history and was able to answer all questions.

Quality of Experience

Guides, Drivers and Staff

Transport

Privately Guided Visit of Major Basilicas of Rome

Rome

Excellent private tour activity guided by Priscilla. Fantastic knowledge of history and was able to answer all questions.

Quality of Experience

Guides, Drivers and Staff

Transport

Italian Cooking Class at a Local Ristorante

Rome

Clelia and Chef Gabriel were the highlight of our time in Rome. We were invited in like old friends and treated like family! Extensive knowledge of the history of the Jewish Ghetto and truly a happy and fun experience I will always remember!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Walking Experience: St Mark’s & Gondola Ride

Venice

Excellent private tour activity guided by Francesca. Fantastic knowledge of history and was able to answer all questions.

Quality of Experience

Guides, Drivers and Staff

Transport

Authentic Murano Glass Experience

Venice

Excellent private activity. Guide had fantastic knowledge of history and was able to answer all questions. Met us at hotel and rode with us on private boat taxi and introduced us to Massimo who guided us through the glass experience. We were treated like VIPs this day - absolutely wonderful experience in Murano. Highlight of our trip and very personal. We loved this as our final activity for our trip.

Quality of Experience

Guides, Drivers and Staff

Transport

We were hesitant to let someone else plan our trip to Spain/Portugal, but Bea was amazing! She took what little info I gave her (not into wine tasting, love cooking classes, etc) and she absolutely gave us exactly what we wanted. The hotels were perfect (with the exception of Seville, the H10 Casa de la Plaza?) was not a good choice for us as we were unable to drive our rental car to the hotel and drop our many bags before parking...it took us over an hour to figure out the GPS wasn't accurate and we were not at our destination...the crowds, scooters, pedestrians were overwhelming for us senior citizens! Had we known we could not drive to the hotel and needed to just park and walk with all our bags over 10 minutes, we would have requested something easier. That was the only bad choice (just due to logistics's - the hotel was fine once we got there). The private drivers were amazing, the train travel was so easy and comfortable - thank you for arranging all that! Next time, we would not get a car, but have drivers and use the trains. It was so easy to have all our activities booked and paid for in advance...thank you for that as well!

We want to thank Bea, and the support team for helping us have the best trip to Spain we could have wanted...we will 100% use Bea and/or KimKim for any future travel...thank you again for making it so special!

Hotel Reviews

H10 Madison Hotel

Barcelona

Very nice hotel in perfect location as we were able to walk nearly everywhere! Breakfast was plentiful and delicious...the room was spacious and quiet.

Authenticity & Character

Lovely!

Location

walkable to wonderful restaurants and shopping!

Staff

helpful and very accommodating

Cleanliness & Comfort

Catalonia Donosti

San Sebastián

This was our favorite hotel....we had a room with a terrace and sea views...it was fabulous! Walked everywhere and the elevator to the street helped immensely!!

Location

walkable and easy to navigate

Catalonia Ronda

Ronda

This hotel was nice, but right on the street so a little noisier than we had wanted...the parking was expensive and a few blocks away making it less than ideal for our needs.

H10 Casa de la Plata

Sevilla

Hotel was fine, the fact you can't drive to it was disappointing, especially since we were not advised to drive straight to the parking (very expensive and not convenient)...carrying all our large luggage was NOT what we wanted.

PortoBay Falésia

Albufeira

Pretty view of the sea...the hotel experienced a power outage for hours one day and we were told no access to our rooms...we come to find out, there was access to our rooms the whole time. Staff was not well informed and rudely told us to just sit and wait.

Catalonia Las Cortes

Madrid

We loved this hotel as we were able to walk everywhere and the room was quiet and spacious!

Sercotel Ayala Bilbao

Bilbao

This seemed like a business hotel and was not super convenient to Guggenheim (20 minute walk)...very spacious room though so it was fine!

Activity Reviews

Boat Excursion Inside Benagil Caves

Spain

We loved being able to see the Benagil Caves...absolutely stunning!

Quality of Experience

the experience of seeing the caves was amazing...the boat ride, not as much..

Transport

Tapas Walk in Barcelona

Barcelona

We loved the tapas walk! We never would have gone into these four places and the food was delicious!! Highly recommend!

Quality of Experience

Brais, our tour guide, was great!!

Guides, Drivers and Staff

very knowledgeable

Guided Visit: Alhambra & Generalife Gardens

Granada

It was so nice to have our private guide show us around! We would not have known what we were even looking at without him!!

Quality of Experience

Guides, Drivers and Staff

Traditional Andalusian Market Visit & Cooking Class

Seville

Dom, our chef, was terrific! We made the most delicious paella I've ever had...we loved this class!

Quality of Experience

Food

Guides, Drivers and Staff

We just got back from a two-week trip through Spain and Italy, and overall, it was an amazing experience. A few highlights that really stood out:

Barcelona was a great place to start—La Sagrada Familia absolutely lives up to the hype, and having a private tour made it even more meaningful. Park Güell was beautiful but very crowded, so just something to keep in mind.

Rome was, of course, incredible. The Colosseum and Roman Forum tour was intense in the best way—so much history packed into one day.

Tuscany was probably the highlight. Driving through the countryside, stopping in small towns like Civita di Bagnoregio, truffle hunting in the woods (which was way more fun than expected), and doing a hands-on pasta cooking class—it all felt very immersive and special. Pienza was quiet and peaceful a much different lifestyle than we are used to

The only minor downside was Florence—it was beautiful, but it felt a bit rushed compared to everywhere else. We would've loved an extra day there just to really soak it in.

Having the team was always available if we had questions or needed help during the trip, which gave us peace of mind and made everything go that much smoother. All in all, this trip was well-organized with a great mix of sightseeing, local culture, and downtime.

Activity Reviews

Truffle Hunting Experience in the Woods of Tuscany

Italy

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Colosseum & Roman Forum Visit: Arena Access, Gladiators Gate & Ancient City

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Working with KimKim is peace of mind - everything I’m always goes as planned- my favorite guide was Andre who walked us thru Porto markets and restaurants with some history and humor. I would recommend the walking food tour over the TukTuk tour in Lisboa- with the traffic and motorcycle noise we couldn’t hear our guide and you get so much more out of a walking tour. Always recommend the cooking class- liked our guide and the fact we learned new skills- I would take an evening class over lunch time and I think larger classes are more interesting . At the wine tasting we enjoyed unique wines and vermouths- that was unexpected - he was very personable and knowledgeable. Easy to understand and catered to his audience. Enjoyed all of our hotels- food at Bessa was amazing, service at all was outstanding. Editory hotel is a great central location- went to La Penada (spelling?) for dinner by the coast - owner was one to remember! Overall, the tours and classes are important and I would add more to my next visit to whatever country I visit next. Thank you Bea for always being there if we needed you and the gift left at my last nights stay says how much you appreciate your clients- Obrigada!!

Hotel Reviews

BessaHotel Liberdade

Lisboa

Great food, rooms are quiet, great location if using train stations or shopping. Breakfast was outstanding-

Authenticity & Character

Location

Was concerned it wasn’t by the water but enjoyed being in this area as we could still walk to all the neighborhoods and it was quieter in the evening when sleeping

Staff

Mauricio was very welcoming - always there to assist with taxi, questions etc

Cleanliness & Comfort

The Editory Garden Porto Hotel

Porto

Good location - especially if you like to visit the market- we didn’t get to make use of the beautiful patio due to weather - would stay there again in warmer weather!

Authenticity & Character

Beautifully decorated

Location

Staff

Cleanliness & Comfort

Reserva FLH Hotels Ericeira

Ericeira

Rooms small but everything you need was there. drinking wine on the balcony with bread and cheese picked up around the corner made for a great moment. Couldn’t ask for a better location

Authenticity & Character

Location

Staff

Cleanliness & Comfort

MeraPrime Gold Design Hotel

Lisbon

Always feel the most warm welcome here- offered coffee, pastry when checking in, didn’t get breakfast due to early flight out but recall from last visit it was good

Authenticity & Character

It’s authentic and rooms were more luxurious than you might expect

Location

Location is right in the heart of historic area by water and square

Staff

They are soooo helpful and friendly

Cleanliness & Comfort

The halal run restaurant keeps that restaurant run like they owned it-

Activity Reviews

Guided Tuk-Tuk Tour

Portugal

I think we missed a lot of what was said - our first trip we did a walking tour and got more out of it- the traffic noise and motorcycles are distracting and I felt we could still cover a lot of Lisbon in the same amount of time.

Quality of Experience

Guides, Drivers and Staff

Transport

Cooking Class with Market Visit

Lisbon

I loved our cooking experience- the market was interesting. It was just the three of us- pros are you do more of the tasks involved with cooking the dishes. Cons were large classes are more lively and I would suggest evening over daytime- it’s a big meal and you can drink as you cook- rather have done this late in the day

Quality of Experience

Learning to filet fish and shuck oysters

Food

Liked the fish, dessert, and dinner bed the method off cooking the vegetables and the specific dish we learned to use for it

Guides, Drivers and Staff

He was nice, skilled and we got him to open up and share some experiences

Transport

I don’t this applies to this event?

Introduction to Portuguese Wines

Porto

The shop chosen was beautiful and my daughter buys organic wines so it was appreciated how they support those. Guide was personable, he made it special and didn’t rush the experience- was entertaining as well as knowledgeable which makes for a good guide

Quality of Experience

Great guide! Didn’t expect to experience and learn about these whites- he added vermouths too

Guides, Drivers and Staff

Transport

We walked but we love to do that

Explore Porto's Culinary Scene and Bolhao Market

Porto

Loved this tour! Best guide of our week, Andre. You could tell he was a favorite of those who worked in the market too- funny, easy to understand. Knew how to work with his group, shared about himself and family make it more personalized. Lots of foid- you won’t leave this hungry or thirsty- comfortable pace

Quality of Experience

Tastings inside narket and that old restaurant in the alley that was similar to being in a cave with the sandwiches

Food

Lots of it paired with wine and goid choices

Guides, Drivers and Staff

Never lose Andre as a guide!

Transport

Walk was good pace and great length - saw some areas I might not have without having done this

Boat tour in Ericeira

Ericeira

Didn’t get to do this but will share some photos- loved this town! You can see most of it easily in 2 days -

Quality of Experience

Couldn’t get to end of survey unless I rated- so ignore ratings

Guides, Drivers and Staff

Transport

I had a great time in Canary Islands. It was my first time using Trip Plan app. I liked it. It allows to plan without surprise. I visited Tenerife first. The accommodation was strategic between the south where are the beaches and the north where is the capital and the natural park. I liked the day at Anaga park with spectacular views and the visit of Santa Cruz. The guide Irma was nice and knowledgeable. There was a small bump with Barranco Del Inferno. I appreciated that you offer a reimbursement right away. Very professional. I liked also the day at Teide volcano.
I really liked the choice of Lanzarote as the second island. I didn't know what to expect. A very pleasant surprise with a different feel from Tenerife. All small white houses. I liked the scenery and the Timanfaya national park especially.
Everything was well planned to the details.
Thank you again

Alain Giguere

Hotel Reviews

La Casona del Patio

Santiago de Teide

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Finca Isolina Hotel Boutique - Adults Recommended

Macher, Lanzarote

Authenticity & Character

Location

Staff

Marco is a superstar

Cleanliness & Comfort

Barceló Tenerife

San Miguel de Abona

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Guided Visit through the Historic Streets of Santa Cruz

Spain

Irma was a great guide, dynamic and knowledgeable

Quality of Experience

Guides, Drivers and Staff

Transport

Hiking Route to Adeje and Barranco del Infierno

Spain

Good hike. Unfortunately i was supposed to meet a guide which i never saw. I could still do the trek on my own and it was well appreciated I was reimbursed right away and i thought it was really professional

Quality of Experience

Guides, Drivers and Staff

never saw him

Lanzarote Cruise Day Trip to la Graciosa

Lanzarote

Quality of Experience

Guides, Drivers and Staff

Transport

Bea was amazing. She came up with several itineraries- adding/subtracting excursions based on my feedback. She had too pivot on one accommodation because it wasn’t available at time of booking and gave clear information. The services were spot on! All transfers very smooth and we can’t say enough about our driver Alberto who transferred us to Granada and was also our driver to Ronda and El Torcal park. Our excursion to El Torcal was prohibitive due to dense fog- that was a disappointment but Alberto was such a good driver he still brought us to the top and 2 of our family braved the weather for a short hike. Our guide at the Ahlhambra was also Alberto and he was so knowledgeable and engaging. All our drivers were friendly, prompt and communicated status and directions well. Our street tapas tour in Madrid was a highlight- our guide and the group became fast friends quickly. The entire Espíritu team was tremendous including a beautiful table of snacks at our last destination. That was a great final touch and a credit to their personal commitment. We will use KimKim again and refer anyone to Bea- she really created the most memorable trip.

Hotel Reviews

Melia Barajas

Madrid

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Intelier Casa de Indias Sevilla

Seville

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Palacio de Santa Inés

Granada

Authenticity & Character

Location

Staff

Cleanliness & Comfort

H10 Villa de la Reina

Madrid

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Tapas Culinary Experience

Madrid

Highlight of Madrid- our guide was engaging and fun - the choice varied and all the people in the restaurants were friendly

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Guided Visit of Alhambra & Generalife Gardens

Spain

We had to change the date and time of the tour and the support person at KimKim was right on it and made it happen. Our guide Alberto was thorough

Quality of Experience

Guides, Drivers and Staff

Ronda Wine Experience

Spain

Because it was winter there was no one at the winery which made it special. Our guide was so knowledgeable and gave a good history of the area. Wines were superb!

Quality of Experience

Guides, Drivers and Staff

Transport

Alberto is the best!

Flamenco Show in a Sacromonte Cave

Granada

Quality of Experience

This was our first experience with KimKim and we had such an exceptional experience. The hotels that were selected for us were in perfect locations for the type of touring we wanted to do—within walking distance to attractions, public transit, great neighborhoods and yummy restaurants. We are an active family who like experiencing the more “local” flavor or places, and Bea did a great job of planning and adjusting our trip to fit our personal preferences and personality. There was the right amount of scheduled activities and downtime for personal exploring. We were totally impressed with the warm demeanor of all of our tour guides, who also gave great, local recommendations of places to eat/things to see. It was such a gift for me to not have to plan and hold all of the details so I could be present with my family. We are so grateful for the memories we made and have since recommended KimKim to many friends looking for a memorable travel experience. Thank you!!

Hotel Reviews

Rome Life Hotel

Rome

This hotel is in a fabulous location with a helpful staff and clean, comfortable accommodations.

Authenticity & Character

This is a more modern place but we loved the breakfast area and sitting spaces, where we were able to play cards and chat during downtime.

Location

We loved the walkable, easy access to the Collosseum, Metro and Monti neighborhood (with great restaurants).

Staff

So kind—especially the bellman who delivered our bags.

Cleanliness & Comfort

Refreshed daily. Love.

Hotel Piazza Bellini & Apartments

Naples

This hotel was right outside the bustling Piazza Bellini—which was full of local life and markets/food. We loved the courtyard, which immediately provided a respite from the busy city, and our flat, which was cozy, clean and very comfortable.

Authenticity & Character

This is a really quaint, bright hotel.

Location

So close to easy pick up spots for tours and nightlife/Naples life etc.

Staff

Their suggestions of where to go and what to see how to easily access these things. We ate amazing food in Naples and the hotel staff helped!

Cleanliness & Comfort

Somehow our room was on a crazy busy piazza but it was also very quiet. So nice to sleep well in a place after busy travel days!

Hotel Meninas

Madrid

We loved the charm of this place and the friendly people who greeted us every time we came and went. Again, super helpful folks with great suggestions—who made reservations for us so we could enjoy the 3 Kings parade as soon as we got to town.

Authenticity & Character

The stairwell in this hotel is charming—and the room was just right. We appreciated the daily refresh and the overall cleanliness of the space.

Location

We loved the easy access to city attractions, transportation and eateries. We also liked that the hotel is in a side street so just a little bit away from the hustle!

Staff

Again, so great and helpful. I couldn’t believe they offered to make our reservations for us—which is amazing when you don’t speak the language!

Cleanliness & Comfort

Activity Reviews

Campo de’ Fiori, Jewish Ghetto and Trastevere Food Experience

Rome

We loved this whole evening—it was the perfect start to our trip and a great introduction to Rome. Silvia, our guide, was the best—she was kind, funny, and gave great information about the food and history around the neighborhoods where we ate. We had our 16 and 19 year old with us who also loved the entire experience (and Silvia!). This was a trip highlight for all of us—highly recommend!

Quality of Experience

The food was delicious and the commentary just awesome.

Food

So fun to try local, delicious bites and walk through so many cool neighborhoods during the process.

Guides, Drivers and Staff

Silvia. We loved Silva. She made our photo book!

Colosseum & Roman Forum Visit: Arena Access, Gladiators Gate & Ancient City

Rome

This was just a fabulous experience. Dennis, our tour guide, was excellent—in demeanor and knowledge. Again, my kids really enjoyed his commentary, which says a lot. We visited on a crisp sunny day and enjoyed the whole thing. We didn’t realize we would have an ear piece to hear him and we loved it—there were a lot of people around but it didn’t matter!

Quality of Experience

Dennis. We were so sad we didn’t think to get a picture with him—he was excellent!

Guides, Drivers and Staff

The Flavors of Naples: Traditional Cooking Class

Naples

The cooking class in Naples was so much fun! Francesca and Silvia, our instructors, were fantastic, and it was a delightful way to engage with the local culinary traditions. We will ask them to share the pasta recipe! The experience was unforgettable and definitely one of our trip's highlights.