Beatriz De Pablo Rocha

We were overall very happy with the trip. The transfers for the most part and the stays were all great. And most of our tours were amazing. We also loved the details of little celebrations of our anniversary in each one of our lodgings. The ease of planning a multi stay trip in Italy was the best part, as all this planning would have taken us weeks on our own.
We had a couple of minor inconveniences, but otherwise were so pleased with the entire experience.
Our transfer to Cinque Terre could have been a bit smoother. We figured out easily how to get the car in Rome and then drive to Tuscany easily, based on instructions. After Tuscany, however ,there was some information we were missing. We needed to get the car to the drop off in La Spezia and then get on the train there to get to our lodging. None of this was mentioned in the transfer details. We also had to take a bus in La Spezia to the train station from the car drop off, also not mentioned. We managed this all fine, but would have been nice to know prior to the day of travel.
We were very grateful for the nice upgrade to rooms in Monterosso since we think the original hotel we were booked in was closed for repairs. This was a wonderful stay and we were treated so kindly there by the hostess Tamara.
Our other tours were very well done. The itinerary indicated that all the tour guides would be advised of my celiac disease and inability to eat gluten. The tours that included food were not all advised and on the boat tour in Cinque Terre the guide felt terrible as the boat had not loaded any GF items to make up for the appetizer, bread, or dessert for me. I was disappointed at this as was my husband as he was eating all the food and I could only eat the fish and salad. Lisa, our guide in Rome for our food tour was advised however and made sure that I had GF options for the majority of the tour. She was amazing as a first guide to start out the trip and we loved Rome even more because of her. Also our second food tour in Rome, dinner with a local, was in the same restaurant as one of our stops with Lisa. This would have been hard to predict, and overall did not take away from the experience, but it would have been nice to try a different restaurant. That guide, although I can't remember her name was amazing. She was a college student and had a great perspective on Italy.
The tour from Radda was a bit odd as the guide did not seem to know what our tour was supposed to entail and had some difficulty with English. We did a 10 k loop hiking which was fabulous and the scenery was amazing and the guide gave us a lot of good info about the area and local flora and fauna in English. However, that tour was supposed to include a wine tasting at the end and she did not have that as part of the tour.
Overall this was a lovely trip and having everything mostly planned for us was a life saver with our busy schedules. We also appreciated the detailed attention to the transfers at the beginning and end of the trip, as those long travel days are a lot.
Beatriz had great communication and going forward we have already planned on using KimKim for our next trip to Europe.

Beatriz at Espiritu Travel put together a wonderful trip and itinerary for our trip to Tangier and Andalucia in Spain. The selection of hotels was amazing and exactly what we were expecting. The hotels were always in the city center close to touristic attractions and dining. Our guide and drivers were friendly and helpful, our guide Delfina at the Alhambra was very sweet, knowledgeable and accommodating as we couldn't find a taxi in the pouring rain and arrived late. The Caminito del Rey hike through the gorge was the highlight of our trip.
Our only complaints were the noise outside our hotel in Tangier, our room was on the first floor overlooking the Petite Socco and the noise level kept us up during the night. This is a busy section of the Medina in Tangier and would have preferred a room away from the street. However, the room was authentic and very pretty. These was also a little confusion regarding our rental car access to the historic district of Grenada, we would have appreciated more details regarding getting through the check points. Overall the itinerary and activities were well planned and thought-out, thank you to Beatriz and her team for putting together a great trip, we would consider using KimKim and their specialists for our future travels. Thank you.

Hotel Reviews

Hotel Palacete de Alamos

Málaga

Beautiful and spacious room very close to the touristic center of Malaga. The breakfasts were amazing and the staff was friendly and accommodating.

Authenticity & Character

Location

Very close to the touristic center of Malaga.

Staff

very friendly and accommodating staff

Cleanliness & Comfort

Very clean

Parador de Cádiz

Cádiz

Beautiful and spacious hotel, our room was facing the water with a beautiful view. Unfortunately we were only there for one night.

Authenticity & Character

The hotel appeared to be recently renovated.

Location

Waterfront view

Staff

Cleanliness & Comfort

Activity Reviews

A Night of Flamenco in a Sacromonte Cave

Granada

A thrilling experience, we loved being introduced to Flamenco dancing in an authentic Sacromonte location.

Quality of Experience

Discover Granada’s Iconic Alhambra & Generalife Gardens

Spain

The Alhambra is an amazing place and a not to be missed site in Granada, unfortunately it was raining the day we were there so it made the visit less than ideal

Quality of Experience

Guides, Drivers and Staff

Above the Gorge: Walk the Caminito del Rey

Spain

Tapeo Like a Local: A Tapas Walk Through Málaga

Málaga

Our guide Milady was friendly and knowledgeable, she ran a great tapas tour through Madrid

Quality of Experience

We enjoyed the selection of tapas and wines at each of our stops.

Food

Guides, Drivers and Staff

Bea, our travel consultant, took the bundle of inclinations and desires we first approached her with and crafted a thoroughly enjoyable, stress free trip through Portugal. To start, the accommodations were luxurious, comfortable, nicely located and, most importantly, well staffed. Without exception, the workers in Portugal's hospitality industry are hardworking, skilled professionals, but it doesn't stop at that. They were sincere in their concern for our comfort, in their pride in their work and in being Portuguese.
Private guides helped to break down the barriers of language, custom, history and culture. Dani, who led a food tour, could convey the most nuanced conundrum of daily life with a gesture and a grimace. Alex and Petito, each of whom had previously lived abroad pursuing careers in tech, offered fluid perspectives on being Portuguese and in being American as seen through the eyes of the Portuguese. Marta, of We hate Tourism tours, calmly went above and beyond the call of duty to see us through a minor mishap, forging a resolution and continuing the tour to its completion. Unruffled. That's the order of the day, unruffled.
This was a terrific vacation. There was relaxation and overeating and whatever else one might enjoy.

Communicated a number of times with Kimkim during the trip with changes that would improved the experience. Please let me know if I need to repeat these.

The trip overall was lovely. A few snafus with hotel, transport and experience. Nothing that could not be rectified.

Hotel Reviews

The Glam

Rome

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Imago Plus Bari

Bari

We did not stay here. Was very close brushing when our driver dropped us at an apt building that did not indicate it was lodging. N one greeted us. All communications were via text or phone calls as we waited to hear that the hotel had double booked. Had to lug our luggage 7 blocks to an apt . Directions to enter the outer doors let alone the apt were not clear. Apt was lovely nice we were settled.

Authenticity & Character

Location

Staff

In person discussion when problems arise with customers

Cleanliness & Comfort

Relais Le Clarisse Rome

Rome

In Travestre, where the locals live. Was a great experience… had a fantastic room with a beautiful terrace.

Authenticity & Character

Location

Out of downtown Rome but easily accessible by a walk. Just what we wanted

Staff

Cleanliness & Comfort

Relais Il Chiostro di Pienza

Pienza

Charm , creativity Fort and views of Tuscany! Would stay here next time we are in country

Authenticity & Character

An ancient convent with updated amenities. Loved this hotel

Location

Staff

Cleanliness & Comfort

Villa Nardi Florence

Firenze

Authenticity & Character

Location

N the hill, out of downtown and away from crowds of tourist. Beautiful setting

Staff

Cleanliness & Comfort

Palazzo Vitturi

Venice

Paid attention to our needs. Had trouble with plumbing (not unusual in Venice) resolved with ease and finesse . So very gracious. Hotel was clean mfortable and accessible to all we did.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

From Trevi Fountain to Roman Forum: Explore Rome on a Golf Cart

Rome

Claudio listened to our request to see his Rome. Just a fantastic tour

Quality of Experience

Guide tailored our tour to what we requested. Was a joy to learn about the history from a personal perspective

Guides, Drivers and Staff

Loved Claudio

Truffle Hunting Experience in the Woods of Tuscany

Italy

The tour was fabulous. A must do. Our scheduled ride to the estate did not show up. A British couple took pity on us and brought us to the estate for the tour. We were told at the estate that we needed a driver to take us to the truffle hunting forest. Other guests took pity on us yet again and gave us a ride. Make sure a driver is assigned to the guest for the entire day eliminating the “pity part” aspect. Otherwise, that activity was enchanting.

Quality of Experience

Food

Guides, Drivers and Staff

Guides were fantastic. Driver was nonexistent.

Transport

Tuscan Excursion: Siena & San Gimignano with Wine Tasting & Lunch

Italy

Not sure f anyone ever said they did not enjoy Tuscany. Enchanting!

Quality of Experience

Our driver, Marco, gets driver f the year. Remarkable man

Guides, Drivers and Staff

As above

Transport

Made in Florence: A Journey Through the City’s Artisan Heritage

Florence

We learned so very much from our guide. She was engaging and entertained my historical questions and comment.

Quality of Experience

Guides, Drivers and Staff

Florence Market Walk & Tuscan Cooking Experience

Florence

When can we go again? This is a must do when in Florence.

Quality of Experience

The tour of the market prior to the cooking was a great connection.

Guides, Drivers and Staff

Jennifer was informative and engaging

A Venetian Lagoon Experience: Rowing Through Venice’s Quiet Canals

Venice

Best activity n the water! Skip the gondola rides. This is Italy. Wished we had known prior that this was a female owned nonprofit whose mission is to preserve the art f bateaux rowing.

Quality of Experience

Guides, Drivers and Staff

Eleanor’s was an excellent trainer

Venice after Dark: A Cicchetti & Wine Experience

Venice

Truly enjoyed our visit and so appreciative of the thee members of our party understand our tardiness. We had a lovely time with our guide. He was an excellent host providing food and wine pairing details along with historical perspectives. A delightful evening.

Quality of Experience

Small group and guide who is excited to share with information. Delightful

Food

Great variety and so very fresh. Explanation was fun

Guides, Drivers and Staff

Transport

We could use GPS better. No fault but ours

Bea and Team!

Firstly I am sorry to be a bit tardy but after being away for an extended period of time, life has beckoned us and we are now juggling home and work life which all require attention since we have been away. I would like to go back and be more specific with details, but for this moment I simply don't have the time.

The trip was great with only one snafu which was the double booking of Bari leaving us without a reservation. It could happen to anyone, but one thing that would have helped is to have a driver or tax pick up all our luggage to transport to the next place so we didn't have to carry many piece of luggage and gifts many blocks which was nearly impossible. Again, that is the only thing that wasn't perfect! I will use Bea and KimKim in the future!

Bea, Rachel, Maria, etc were all extremely helpful. Our favourite stops were Madrid, Cordoba, and especially Granada. Granada is amazing! We would have preferred a bit more input on the car rental and timeline in Mallorca and a suggestion to stay in Malaga or Granada longer with a shorter stay in Mallorca. The departure transfer time from Madrid was too early due to a time change so another day in Madrid at the end may have been better.

Hotel Reviews

Hotel Palacete de Alamos

Málaga

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Palau Sa Font

Palma

Location and cleanliness was top notch

Authenticity & Character

Location

Staff

Everyone went out of their way to our stay supported

Cleanliness & Comfort

Room Mate Alba

Madrid

Authenticity & Character

Location

Staff

Cleanliness & Comfort

H10 Corregidor Boutique Hotel

Sevilla

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Francisco I

Madrid

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Palacio de Santa Inés

Granada

Loved this hotel. The only downfall is no elevator but otherwise stunning.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Transfer {{start_location}} to {{end_location}}, Hike the Caminito del Rey

Spain

Super windy day but clear skies and views. This is a must do for anyone who loves the outdoors and how nature shapes our landscape with human history thrown in.

Quality of Experience

Great outdoors

Guides, Drivers and Staff

Driver dropped and picked us up at entrance and exit. Guide was super friendly and passionate

Transport

Private car was clean, gave water and offered stops for toilet or food

Sierra Nevada by Bike: From Peaks to Valleys

Granada

This was a much needed form of exercise with incredible views and bikes. The guides were professional, experienced and helpful to everyone. We loved this excursion.

Quality of Experience

E-bikes in great order, owner shared photos

Guides, Drivers and Staff

Photos! Professional guides

Transport

Van up with great views and bike back to town. Accurate timing.

A Night of Flamenco in a Sacromonte Cave

Granada

It’s okay but a bit too crowded. The dancers and musicians are very good

Transport

A long walk or shuttle back

The Art of Andalusian Cooking & Visit Traditional Market

Seville

Leo and Louis (in training as guide) were entertaining and informative. We thoroughly enjoyed the market and learning about Spanish cuisine. Highly recommend

Quality of Experience

The food and educational aspects

Food

Drinks and all courses

Guides, Drivers and Staff

Staff was amazing

Tapas & Tradition: A Madrileño Evening

Madrid

This tour was so amazing! Our guide and everything about it is memorable

Quality of Experience

Food

Guides, Drivers and Staff

We have several tours with great, local, knowledgeable guides. This includes Daniel for the Taste of Lisbon, Feliz for a hike and exploring Sintra, and Bruno for exploring and understanding the Douro River valley. Beatriz planned an amazing trip with activities and downtime. Highly recommend using KimKim!

Hotel Reviews

Convento do Espinheiro, Historic Hotel & Spa

Evora

Authenticity & Character

Location

Beautiful grounds Slightly far to walk to Évora.

Staff

Cleanliness & Comfort

The Editory Garden Porto Hotel

Porto

Authenticity & Character

Beautiful plants and patio

Location

Just a 8-10 minute walk to the main section. It had a great neighborhood feel.

Staff

Cleanliness & Comfort

MeraPrime Gold Design Hotel

Lisbon

Authenticity & Character

Location

Easily walkable to attractions and mass transit

Staff

Welcoming and very polite

Cleanliness & Comfort

Very clean. The bed was just slightly harder than we like.

Activity Review

Lisbon Roots: A Food & Cultural Walk

Portugal

We really got a taste of Portugal’s best food offerings. It was a nice stroll through a few neighborhoods.

Quality of Experience

Food

Guides, Drivers and Staff

Bea did a wonderful job of putting together our trip to Portugal and Spain. When we had a major change in plans she fixed it and created a new itinerary for us. Bea made sure we had an excellent plan and all details were covered. All of the hotels were chosen with care. We did not have a car so it was important to have hotels centrally located. Our guides and drivers were excellent. Everyone of them showed up on time and were professional in manner. The trip was filled with highlights and we would recommend KimKim travel to anyone.

Activity Reviews

Private Hike the Caminito del Rey

Granada

This was by far the best day of our trip. A chance to get out in nature. It was not a strenuous as expected and plenty of chances to rest if need be. The views are worth the hike.

Quality of Experience

Guides, Drivers and Staff

Transport

A Day in Ronda: Ancient Streets & Stunning Vistas

Spain

We found Ronda to be overcrowded. Very little to do once you saw the bridge from different angles

Quality of Experience

Guides, Drivers and Staff

Transport

Discover Granada’s Iconic Alhambra & Generalife Gardens

Spain

Our private guide did an excellent job of sharing the history of the Alhambra.

Quality of Experience

Guides, Drivers and Staff

Transport