the Azores Travel Agents

My husband and I recently went on our Honeymoon - a dream vacation we'd talked about for years to Portugal, and KimKim travel, and our main contact Marisa at Across Portugal, helped make the trip truly unforgettable. From our first conversations with Marisa through the end of our trip, everyone was an absolute pleasure to work with. They planned a completely customized trip for us through Lisbon, Nazaré, Óbidos, Porto, Madeira, and São Miguel, and we loved every minute of it.

Everything they arranged for us was wonderful, including our hotels, restaurants, tours, drivers, and guides. Our drivers and guides were especially fantastic, incredibly knowledgeable about Portugal, friendly, and just genuinely nice people.

There were also so many thoughtful surprises throughout the trip, including welcome baskets, flowers on the bed, a private wine tasting, and an amazing luxury boat tour.

Most importantly, Marisa and the team were so incredibly helpful and kind, genuinely excited for us and our vacation, and they let us know they'd always be available when we needed them, both before and during our trip. We felt completely taken care of!

We fell in love with Portugal and definitely plan to return. We would use KimKim and Across Portugal again without hesitation! Highly recommended for a once in a lifetime experience!

We had an amazing time. Tiago was very helpful and responsive. The accommodations and excursions he planned for us were perfect. We will highly recommend him to friends and family that may want to visit Portugal and the Azores!

Our trip to the Azores - Sao Miguel was wonderful. João was amazing with his suggestions and the jeep tours we did were so special because the tour guides were unbelievable. They were friendly, patient, knew what they were doing and just love their country. Our highlights were Vila Franca do Campo Islet, we took the ferry and spent the afternoon there - this was really beautiful and the ferry on the way back loops around the island which was unexpected. We loved the unexpected fabulous views at Castelo Branco and the adorable tower that sits there waiting for you to explore. The abandoned hotel at Sete Cidades is eery cold with fabulous views. Our hotels were great but the best thing at the Pedras do Mar Resort was the walking/hiking trail along the coast - views were unbelievable.

Hotel Review

Pedras do Mar Resort & SpaOpens

Fenais da Luz, Ponta Delgada

Location

The access to the walking/hiking trail along the coast

Activity Review

From Tea to Thermal Baths - Small Group Jeep Tour in Furnas

the Azores

Eduardo was excellent. We enjoyed his island knowledge and expertise. The Cozido das Furnas was a great filling meal - we really enjoyed it.

Quality of Experience

Guides, Drivers and Staff

Transport

The trip was wonderful. Planning was as I requested. Joao was available to help me when I couldn’t locate a guide at a meeting point or had to change an arrangement. Outings were fantastic. Warren, was our guide for the Lagoa Fogo hike and he was a kind, knowledgeable, generous human being and guide. IPA, for the bike tour was fantastic. We visited a local cheese shop/restaurant in Furnas and ate cheese chocolates that were delicious. Patrick took us off roading in Sete Cidades in an open vehicle (highly recommended) and he was an excellent driver and source of local info. We saw dolphins and whales on the whale watching tour and the boat ride was fun. Unfortunately, we contracted a stomach bug that the locals are also getting and that they think arose from a bacteria in the usually very drinkable water (unsure where) although some think it was a virus. Who knows? We had to miss our canyoning experience which was unfortunate. Next time. Furnas is one of my favourite places. It’s so lush. We walked on a lava sand beach at Praia de Fogo. Gorgeous. And the geothermal ocean pool at Ponta de Feraria was possibly one of the most incredible places in the world. Kimkim helped me plan a wonderful vacation and supported us throughout the vacation. Thank you to Joao. Much appreciated.

Activity Reviews

Sete Cidades by Jeep - A Half-Day Off-Road Tour

the Azores

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Hike in São Miguel

the Azores

Quality of Experience

Warren is very easy going and loves his work.

Guides, Drivers and Staff

Whale-Watching in São Miguel

the Azores

Quality of Experience

Guides, Drivers and Staff

Good commentary during excursion.

Transport

Furnas Valley Bike Tour

the Azores

E bikes were fun and made the sites easier to access. Roads are dirt and can be steep. Stops to places were explained well by IPA, our guide. Cheese restaurant and tasting of local cheeses was a wonderful.

Quality of Experience

My

Guides, Drivers and Staff

Transport

I can’t even begin to express what an incredible experience it wad working with Kim Kim and all of the associated vendors who facilitated our trip to the Azores. During the trip planning process, Marina was incredibly knowledgeable, supportive, and flexible with all customizations to the itinerary that we required, including cost adjustments based on our financial priorities. She had great communication with us throughout the planning process. The travel app utilized by Kim Kim is also extremely convenient and easy to use both prior to during your trip. For too busy full-time workers with two little children at home, it was so great not having to worry about planning the nitty-gritty of everything required for international travel.

Our tour guide, Vasco, knew everything about everything related to the Azores and did an amazing job touring us around. He was able to pivot beautifully when weather prohibited us from following one of our original day itineraries and created an amazing new plan.

Also, the Azores is literally the most beautiful place I’ve ever been. Please go!

Hotel Review

Hotel Do Colégio

Ponta Delgada

We arrived early and they were unable to accommodate our room until the standard afternoon time. Otherwise, they were wonderful! Location, hard to beat, views from the terrace gorgeous.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Sete Cidades Full Day Experience: Ferraria Springs & Volcano Rims

São Miguel Island

This day was incredible. Sete Cidades is the most beautiful place I have ever seen- takes your breath away! And the hot springs under the ocean are so unique, an amazing way to start your morning!

Quality of Experience

Guides, Drivers and Staff

Vasco is amazing- best tour guide I’ve ever had. So knowledgeable and makes you feel so comfortable immediately.

Transport

Whale & Dolphin Watching in the Azore with Marine Biologists

the Azores

Tour itself was great, but sadly we didn’t see any whales.

Quality of Experience

Guides, Drivers and Staff

Transport

Furnas Valley Excursion: Crater Lake, Hot Springs & Tea Plantation

São Miguel Island

The weather unfortunately prohibited us from hiking Furnas safely, however our guide Vasco pivoted to starting the day at Che Gorreana to hike the tea fields and going to furnas later in the day. This worked out beautifully, the tea fields are stunning and a quite vigorous height to the peak. Gorreana was much more interesting than I anticipated- definitely a must see. Furnas is such an amazingly unique experience- definitely can’t be missed!

Quality of Experience

Guides, Drivers and Staff

Transport