the Azores Travel Agents

Wonderful location - this was a studio and the kitchen was fully outfitted. The bed was comfortable and the parking made it easy to have a car in Riberia Grande. They provided a wash basin and clothesline!

Comfortable and an excellent location but the theme of the room was off-putting and the kitchen was not as well equipped as I would have liked. Loved that they provided a laundry facility with laundry soap.

Beautiful, comfortable, a delicious breakfast, and overall excellent.

This hotel was well located, provided a delicious breakfast with brewed tea, the staff were lovely, and the rooms were comfortable though a bit noisy. And the rooms had bathtubs!!

It was a cold, windy day and we were picked up from the airport to begin the tour. Matthew was excellent and did what he could to accommodate us given the weather. He provided a good overview of the history and ecology of the island.

Pedro was a remarkable guide who catered our day together based on our interests. Our understanding of the ecosystem of Faial and especially of the plants that found their way to being established in the Azores was increased. His passion for his island and it's history stood out in many positive ways.

John was a pleasure to spend the day with. We saw many beautiful views, learned about the volcanic formation of the island, how the culture particular to Sao Jorge developed, and the unique coffee culture of the island.

We had been with Matthew two days previously so it was great that the company sent us the same guide so we did not repeat any of the previous sites/information. The wine tasting was excellent and was a great finish to learning about grape culture on Pico.

Andre picked a fabulous hike for us that we were all able to complete despite one of us having a knee injury. He was solicitous and helpful throughout. We appreciated his knowledge and we ended up having him provide us with a full day experience as there was still so much to see!

Everyone at this hotel was responsive, the food was excellent, and the location was perfect.

Beautiful setting, fabulous restaurant and wonderful staff. Highly recommend.

Very comfortable accommodations and good location. Only recommendation would be an in-house restaurant.

Our guide Luis was extremely knowledgeable and we learned a lot on our day tour. I would recommend his company.

Natasha and Jose our drivers were very knowledgeable. The sights were out of this world. I think that it might have been nice to give the young people in our group the option to do the hiking portion (boca do inferno) while the older group members just do the lookout point but we were not aware that this was an option. If I were doing it again, I would have asked to have us split up possibly for that portion. Also, our description from Kim Kim that day did not say anything about going swimming at termas de Ferraria. So on the day of our tour, Natasha had us go grab our things for swimming. It wasn’t a big deal, but I felt like the Kim Kim description and the detailed itinerary from our in country guide didn’t quite match. Better communication advised for this in the future for this excursion and for all of the excursions.

Great! They provided good food and wine, and the guides even let our kids try out their fishing poles for a while. We brought our own music. If I could do it again, I may have wanted to do this on our second night since we were tired from traveling but we all loved it!

Loved seeing the fumaroles in furnas. Guides were excellent again, Natasha and Jose. We were supposed to go to a thermal baths but these were closed due to a bacteria. Lagoa do fogo was breathtaking. Lunch at alabote was delicious in ribiera grande, on the coast delicious seafood.

Hungry whales, Fred was our guide and we loved him! He was fun with the kids!

The Kim Kim description of this tour was not accurate. Was described as a hands on cooking class, going to market for ingredients, chopping and cooking etc. Luckily we asked for a specific detailed itinerary from the guide as it turns out it was a demonstration and presentation instead. It was also a total repeat of our full day furnas experience. Kim Kim gave us a partial refund and did not charge us for making last minute change. Ended up have the same drivers take us to a beach and some other stops.

We did not end up going here this was a free day