Profile photo for Rita Pagano
10215 messages
active 4 hours ago

Rita Pagano

"Travel as much as you can, as far as you can, for as long as you can. Life is not meant to be lived in one place." This is my motto. I’m from Italy, specifically Naples (yes, the birthplace of pizza)!

Traveling has always been my passion. Since childhood, I’ve explored much of Europe and traveled to various destinations in Australia. A few years ago, I had the fortune of living in Malaga, where I fell in love with Spanish culture and cuisine (yes, I could eat croquetas every day!). So.. here I am! I've moved to Spain and am happily an adopted madrileña.

Living in Spain has also allowed me to visit Portugal. Do you know what "Saudade" means in Portuguese? It’s a deep sense of homesickness and nostalgia, with no exact translation in other languages. It’s a feeling many experience when returning from Portugal.

At Espíritu Travel, I specialize in planning trips to Italy and Portugal. I’m excited to help you create the perfect journey to discover the wonders of Italy (my beautiful homeland) and Portugal and experience for yourself the essence of saudade.

What places and activities do you specialize in?

"I craft and create custom-made trips and exclusive experiences in Italy, Portugal, Spain, and Morocco too. "

How did you get involved in travel?

"My curiosity led me to study foreign languages at the university, which means having a focus especially on the culture and customs of a foreign country. This is why I decided to guide my career in the world of tourism, and thanks to a Master in Tourism Management, I have turned my passion into my current job. "

Please share a unique travel experience you will never forget.

"One of the most unique experiences I had was in Oporto. I was visiting the cathedral Sé do Porto, and I came across a woman who was restoring one of the walls of the patio full of typical "azulejos". While she was painting thoroughly the blue tiles, a man played a traditional Fado song with his guitar. It was magic!"

Top itineraries and travel advice
Family itineraries
Luxury itineraries

Recent trip reviews for Rita

Awesome adventures of Portugal!
Portugal | May 12 - May 23, 2025

Mike
Mike T.
Chicago, IL | Reviewed on May 24, 2025
Truly an amazing trip!! We visited many towns and villages from North of Porto to Southwest of Lagos. Spectacular views of natural beauty and friendly knowledgeable guides and people! Rita from the KimKim team was great to work with to get our literary set up. She provided quick communication and coordinated our trip. All our hotels were great with amazing breakfasts which were included. The Trip Plans app was excellent to reference and all necessary trip details, directions, and... Read more

Truly an amazing trip!! We visited many towns and villages from North of Porto to Southwest of Lagos. Spectacular views of natural beauty and friendly knowledgeable guides and people! Rita from the KimKim team was great to work with to get our literary set up. She provided quick communication and coordinated our trip. All our hotels were great with amazing breakfasts which were included.

The Trip Plans app was excellent to reference and all necessary trip details, directions, and information were readily available at our fingertips. We were able to use the "chat" function to message the Espiritu Travel team and they were very quick and helpful to respond. We had very minor issues and they addressed and expedited resolve via the "chat" function. Our guides and drivers were excellent, friendly, and over accommodating.

Guides that we worked with, all were knowledgeable, accommodating, and excellent! Natalia - Lisbon Culinary Tour, Marta David - Lisbon Tour, Emanual Maia - Porto Tour, Elana - Peneda-Geres National Park Tour (breathtaking trails and views...amazing waterfalls and small village in the National Park).

Renting a car was easy and an excellent way for us to see so many cool places! Evora, Coimbra, Alvor, Carvoeiro to name a few! Our visit to a local winery and group lunch setting under an Olive tree was wonderful! The food and hosts were excellent!

This was truly and amazing trip of a life-time and I highly recommend it to anyone one who loves history, adventure, scenic beauty, and views!

Hotel Reviews
Hotel Melia Lisbon Airport
Lisbon

This hotel was very close to the airport. We stayed here our last day in Portugal. We ate dinner in the restaurant attached and it was good. The breakfast offered is in the same restaurant and has tons of options. The rooms were large and comfortable. The outlet at the bathroom that is part of the blowdryer would not let me plug in it may have been overused so I could not use my straightener but that is a petty concern. The shuttle took us to the airport pretty much on time it ran every 15 minutes.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mercure Porto Centro Aliados
Porto

Perfect location in Porto. There is a restaurant in the hotel and a few just outside the door. The rooms were small but clean. We never really had a cool room, we did advise the front desk we thought the air conditioning might not be working but nothing really came of it. We did sleep with our window opened which automatically turns the air off as it was just too hot in the room. The breakfasts were a mix of cold and hot options. They were yummy. The staff was accomodating. There is a warm pool there we did not use but very pretty.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sapientia Boutique Hotel
Coimbra

This hotel was hard to find. It literally is down a small alley. It is a unique and beautfuil hotel. We were upgraded to a jr suite. You walk in there is a sitting area with a kitchenette then the bedroom and bathtoom were upstairs. We were very tired when we arrived and only stayed one night. The breakfast was an offer of cold and warm options. The staff was frinedly. Overall a great place but parking is difficult and it is not the easiest to get to.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lagos Avenida Hotel
Lagos

The hotel lobby is beautiful. The location is across the street from the drawbridge to go across to restaurants and shops. This location is in walking distance from the area that has many restaurants and shops and also the farmers market and fish market are very close as well. The rooms were small but very clean. They divided the bathroom area from sleeping area with a curtain. The set up actually reminded me of a hospital room in the United States. It was unique. Staff was frinedly. This hotel has the absolute best breakfast in an attached restaurant. They offer off a menu and there is a buffet of items. All food at this breakfast was amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
MeraPrime Gold Design Hotel
Lisbon

Hotel was in the perfect location. The breakfast was decent with a hot and cold selection. The rooms were not very large but clean with a large bathroom. There were complimentary snacks and drinks in the refrigerator. Staff were friendly. They were very helpful when we needed a taxi to the rental car location from the hotel. Overall a great place for our first few days in Portugal.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hiking & Cultural Excursion in Peneda-Gerês National Park
Hiking & Cultural Excursion in Peneda-Gerês National Park
Porto

The National park was beautiful! Great nature hikes to waterfalls and swimming in the pools surrounding them. Was such a great experience and totally unique and awesome! Elena did an excellent job of taking us around the park, lunch, and a walk in the local villiage. She provided great insight and information about the park and people. She even had us help plant a few tree seedlings and water them for future planting to replenish the forrest. It was a great day and well worth our time. We are so glad we did this excursion!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Visit of Porto
Guided Visit of Porto
Porto

Our guided tour was very thorough and infomative! Emanual Maia knew so much history and information. He helped us better understand Portuguese culture and life. Emanual took us to many interesting places that we would not have found on our own. Additionally, he made several restaurant recommendations and sent me links to them to explore later. Emanual was an excellent guide. He was very friendly and personal and treated us like family.

Quality of Experience
Guides, Drivers and Staff
Boat Excursion Inside Benagil Caves
Boat Excursion Inside Benagil Caves
Portugal

Our boat tour included awesome coastal views of cliffs and beaches. The caves were amazing. Our boat operators and guides were very happy and knowledgable. They joked around alot and made everyone feel comfortable.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

Marta was extremely knowledgable and was willing to talk about many various topics. She was very personable and knew here way around to provide us with the best experience possible!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lisbon Roots, Food & Cultural Walk
Lisbon Roots, Food & Cultural Walk
Portugal

Very nice tour and walk. Natlalia took us off the beaten path to many small local extablishments. All were excellent and the proprietors were friendly and talkative.

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on May 30, 2025

Dear Mike, thank you so much for your kind review! 🥹 I'm so happy to hear you had such an amazing journey through Portugal!! It was a pleasure to be part of your adventure, and we hope to help you plan another unforgettable trip in the future! Until the next time, Rita 🥰

The trip and individual guides were excellent...
Spain | Apr 27 - May 11, 2025

S
Steve A.
Los Angeles, CA | Reviewed on May 23, 2025
The trip and individual guides were excellent.
1. Camino passports: it would have been nice to have been referred to a website to obtain these in advance. Several of our fellow travelers did this. We were able to get passports in Porto from the cathedral after doing some research.
2. Hotels: In general, they were quite acceptable with those in Lisbon and Santiago de Compostela being exceptional. The hotel across the tracks from the train station in Padron was our least favorite as it was...
Read more

The trip and individual guides were excellent.
1. Camino passports: it would have been nice to have been referred to a website to obtain these in advance. Several of our fellow travelers did this. We were able to get passports in Porto from the cathedral after doing some research.
2. Hotels: In general, they were quite acceptable with those in Lisbon and Santiago de Compostela being exceptional. The hotel across the tracks from the train station in Padron was our least favorite as it was well out of the way of the Camino and understaffed. We opted to go to town as a group for dinner.
3. Trip planning: I would most strongly recommend adding a day after the arrival in Santiago de Compostela to attend the mass and tour the town on the day after completing the walk. That was a big missing part for Sidney and me.

Activity Reviews
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto

Good tour of the wineries. Great lunch at the last one on the trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

I don't remember anything in particular that stands out.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dinner With Locals at a Local Home
Dinner With Locals at a Local Home
Lisbon

The best experience in Lisbon. Our host opened her home to us as if we were family, and her dinner and wine selections were excellent.

Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

Guide was extremely knowledgeable and shared his personal experience without overloading us with facts.

Lisbon Fado Dinner Experience
Lisbon Fado Dinner Experience
Spain

Touristy

Quality of Experience
Hard to find since cabs can't get to the entrance.
Food
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on May 29, 2025

Dear Steve, thank you for your thoughtful feedback! I'm thrilled to hear you had an excellent trip overall and enjoyed the guides and many of the accommodations. We really appreciate your suggestions and absolutely take that into consideration for future itineraries. Thank you again for traveling with us, it was a pleasure to be part of your Camino experience! All my best, Rita 😊

Very happy with our trip
Spain | May 3 - May 16, 2025

M
Mia D.
Los Angeles, CA | Reviewed on May 22, 2025
I was too busy to really think much about this trip before we went, so I really had to trust Rita to create a fun itinerary with nice places to stay. She did a great job on both accounts. Each time we got to a new hotel we were so pleasantly surprised at how lovely they were, especially the Parador hotel and the Puebloastur spa hotel. I wouldn't have necessarily even thought to book the breakfast included option, but Rita did and we were really glad to have that option every morning. Almost... Read more

I was too busy to really think much about this trip before we went, so I really had to trust Rita to create a fun itinerary with nice places to stay. She did a great job on both accounts. Each time we got to a new hotel we were so pleasantly surprised at how lovely they were, especially the Parador hotel and the Puebloastur spa hotel. I wouldn't have necessarily even thought to book the breakfast included option, but Rita did and we were really glad to have that option every morning. Almost all of the hotels we stayed in had really good breakfasts with a wide variety of food available.
The itinerary was really fun. We went to places I don't think I would have known about if I had tried to plan the trip on my own. I was grateful to have tickets purchased in advance and guides all booked in advance. Everything went really smoothly with tickets and the guides being on time and very knowledgeable about the area in which they were guiding. Almost all of them were born in the area where they were guiding. There was a really great variety of sites and locations on our itinerary from countryside, to towns, to cities and islands, to beaches, to forests, to mountains. We had a good mix of cultural sites and activities, as well.
I think the weakest part of the experience was the limited amount of information we had about the driving days and what to see along the way. The app would suggest a few places to stop but I didn't have a good sense of what to do there. It would have been better, in my opinion, to choose one or two stops with just the one main attraction in that place because when you're driving from one place to the next, you don't have much time in each location. Also, it would have been nice to have specific walking routes or short hiking routes outlined for us in the app for each location.
Another think I appreciated about the team was how responsive they were when we were in the middle of the trip. A couple of times we wanted to schedule last minute activities and they were able to do that for us, even on weekends.
I would definitely recommend Rita to other friends who might be interested in the same kind of tour that we did. We appreciated the attention we received, ESPECIALLY since we actually had to cancel the original trip due to us getting covid three days before we were supposed to leave for Spain. Rita rescheduled the whole thing for 10 months later, no problem. That was great.

Hotel Reviews
Puebloastur Eco-Resort Wellness & Spa
Cofiño, Parres

Puebloastur Eco-Resort Wellness & Spa in the mountains was a highlight. The location was stunning, and the hotel featured an incredible art collection with beautiful sculptures. The spa was very nice, and the overall experience there was truly memorable. I enjoyed it so much that I found myself texting pictures to friends. Definitely a place I would recommend!

Parador de Santiago de Compostela
Santiago de Compostela

The Parador hotels, like the Parador de Santiago de Compostela, were absolutely delightful. They are housed in historic buildings like former monasteries and have been beautifully refurbished. It was a charming experience staying in such unique accommodations with character, and I highly recommend it!

Activity Reviews
Private Cooking Class
Private Cooking Class
Bilbao

The private cooking class was a fantastic experience. We cooked a variety of dishes, including the iconic Spanish potato tortilla. It was really fun to learn and be able to cook a dish that locals actually eat at home.

Explore the Cíes Islands
Explore the Cíes Islands
Spain

Exploring the Cíes Islands was one of my favorite activities. Located in the northwest corner of Spain, just above Portugal, the islands were stunning and definitely worth recommending to anyone visiting this area.

Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on May 27, 2025

Dear Mia, thank you so much for your kind and thoughtful review! I’m glad to hear you enjoyed the itinerary, the variety of places, and the hotels, especially the Parador and Puebloastur.
It was a pleasure supporting you throughout the journey, especially after the initial rescheduling. Thank you again for your trust and recommendation, it truly means a lot for us! Hope to work together for your future adventure. All my best, Rita 🥰

Rita and our local guides were incredibly hel...
Spain | Apr 27 - May 11, 2025

K
Katie D.
Thousand Oaks, CA | Reviewed on May 17, 2025
Rita and our local guides were incredibly helpful. The travel app with the itinerary was so organized and had everything we needed. Every pick up and tour was exactly on time. I can't express how grateful I am for all the attention to detail. Rita and the local guides were always friendly and helpful. Read more

Rita and our local guides were incredibly helpful. The travel app with the itinerary was so organized and had everything we needed. Every pick up and tour was exactly on time. I can't express how grateful I am for all the attention to detail. Rita and the local guides were always friendly and helpful.

Hotel Reviews
Hospederia San Martin Pinario
Santiago de Compostela

This hotel was beautiful, we had a wonderful time here. The dinner was spectacular.

Authenticity & Character
Location
No
Staff
Cleanliness & Comfort
PortoBay Marquês
Lisbon

We had a great experience here. The amenities were great, including the rooms and breakfast. The hotel staff also did a great job when there was an extended power outage, making sure people were comfortable and taken care of. We are grateful!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Porto Charming Hotel
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bed was very hard
Hotel Duarte
Arcade de Riba

Clean but basic accommodation but was fine for our needs

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Alda Estación Pontevedra
Pontevedra
Authenticity & Character
Location
Staff
Staff was helpful and friendly
Cleanliness & Comfort
Hotel O Cruceiro
Caldas de Reis - PONTEVEDRA
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Scala
Padrón

Staff was rude. We actually opted to not have dinner there (which was already paid for) so we didn't have to deal with them.

Authenticity & Character
Location
Long walk from downtown
Staff
Staff was very rude, especially the woman in the cafe. She was rude to multiple people, not just our group. Very apparent we were an inconvenience.
Cleanliness & Comfort
Hotel was clean
Activity Reviews
Lisbon Fado Dinner Experience
Lisbon Fado Dinner Experience
Spain

Excellent

Quality of Experience
Food
Guides, Drivers and Staff
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon
Quality of Experience
Guides, Drivers and Staff
Dinner With Locals at a Local Home
Dinner With Locals at a Local Home
Lisbon

Ana was awesome and we loved this experience. Food and company was excellent.

Quality of Experience
Food
Guides, Drivers and Staff
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Spain

Guides were excellent as was the lunch stop

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Get to know Porto by E-bike
Get to know Porto by E-bike
Porto

It was raining and our guide (Pedro?) was happily willing to continue the tour. He did an excellent job and the tour was great

Quality of Experience
Guides, Drivers and Staff
Transport
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto

Guide and driver were excellent. Wineries and lunch also excellent

Quality of Experience
Guides, Drivers and Staff
Transport
Tapas Walk in Barcelona
Tapas Walk in Barcelona
Barcelona

Karla was excellent and this was a really fun tour with a lot of really good food. Great experience!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Visit of Barcelona & La Sagrada Familia
Private Visit of Barcelona & La Sagrada Familia
Barcelona

Guide was really good, knowledgeable. He customized our tour for us and was spot on

Quality of Experience
Guides, Drivers and Staff
Transport
Day trip to Medieval Girona and Costa Brava
Day trip to Medieval Girona and Costa Brava
Barcelona
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on May 21, 2025

Dear Katie, thank you so much for your kind words! I’m truly happy to hear that you felt supported throughout your trip and that everything ran smoothly. It was a pleasure helping you plan this journey, and I’ll be sure to share your feedback with our local guides as well. I hope we stay in touch to create many more adventures together in the future! All my best, Rita🥰

Italy food, history and fun -- from top to bottom in 5 stops!
Italy | Apr 20 - May 7, 2025

C
cassie f.
Los Angeles, CA | Reviewed on May 12, 2025
When I started trying to plan my first international trip, I was overwhelmed to say the least. How many days, how many stops, what activities to do? Finding the KimKim website was just whatI needed! I started exploring premade trips for inspiration, then a quiz about the things we like to do, to receiving a custom trip itinerary from Rita. After the initial itinerary, working with Rita to get our trip into the price range we wanted, the dates that worked best, and all the stops and activities... Read more

When I started trying to plan my first international trip, I was overwhelmed to say the least. How many days, how many stops, what activities to do? Finding the KimKim website was just whatI needed! I started exploring premade trips for inspiration, then a quiz about the things we like to do, to receiving a custom trip itinerary from Rita. After the initial itinerary, working with Rita to get our trip into the price range we wanted, the dates that worked best, and all the stops and activities we could fit was a breeze (even with time zone difference).

There is so much history in Italy, and so many places to see. We started in Lake Como, which was calmer and helped us to get ready for the rest of the trip.

In Venice we started with a food and wine tour with Beatrice from Streaty Venice. These food/drink tours have become a must do on our trips going forward. Trying the local food, in this case cicchetti, and seeing the area with a guide that is excited to tell you about where they live can't be beat. The food was plentiful and the pairings were nicely done and everyone should be eating (and drinking if you partake) like a local!

In Florence, exploring the city and the wine windows was a blast. Florence was bigger and busier than our previous stops. I can't tell you how nice it was to have our guides pick us up from our hotel. A day trip to the Tuscan hills, Siena and San Gimignano was beautiful and worth a view--maybe even worth a day or two! Hearing the history of the city while walking around and seeing "David" was more of an experience than I expected. (even for an artist). Possibly my favorite activity of Florence was a private (advertised as a small group) Tuscan cooking class, in the home of a local woman named Donatella. Learning to make food like a local is something we will talk about for a long time, and the recipes we look forward to recreating over and over now that we are home.

Making a traditional Neapolitan Pizza from dough to wood oven in Naples, another "small group" that ended up as a private class is another highlight of our foodie, with a side of history trip. We saw Pompeii, had lunch at a winery, and hiked Mt Vesuvius. (don't be fooled in the heat, this is a hike. Wear appropriate clothing and know what to expect-there is little shade in Pompeii or on Mt Vesuvius). Pompeii was a surprise, it was so much more interesting and grand than I could have imagined. Paestum is another interesting spot, though a much longer drive than Pompeii from Naples, but worth it if you like ruins.

Sorrento weather was beautiful and the views and lemons are to die for. We did a Limoncello and Lemon Marmalade activity in Positano with Valenti that was a highlight. Again learning to make limoncello and lemon marmalade was really fun, but learning about the family history and trying some many other lemon flavored goods was out of this world. I can't wait for my delicious treats to arrive from the amazing little shot, we can't wait to make limoncello at home too!

So many memories made, and I can't thank everyone we met or the KimKim team enough. We'll definitely be reaching out for a future trip, but until that happens, it's off to sleep in our bed dreaming of pasta and spritz. Grazie Mille!

Activity Reviews
Traditional Tuscan Cooking Class
Traditional Tuscan Cooking Class
Florence

What an amazing experience this cooking class is. My husband and I have taken many cooking classes in the past and this was the most unique so far. We were not aware before arriving that the class would be in a locals home. We also expected a "small group" but for our class we were the only ones. A private class, learning from a local---making traditional food, that she has made her whole life, what could be better? We started by making pasta dough and letting it rest. Next was desert, each making a tiramisu for later. After that was a type of Tuscan dumpling made of spinach, a small amount of parmesan cheese, some salt and flour. I was so surprised how this turned out. Are you getting tired yet? Cause there is more...next was a potato filling for a tortellini, that we later made by rolling our pasta, cutting to size, piping the filling, and learning to fold into pillows of awesomeness! Donatella took over from there, giving us a glass of wine, water, and tomato and white bean bruschetta. She cooked the spinach dumplings with a simple tomato sauce with garlic, and the tortellini with olive oil, and sage. Simple ingredients, and unbelievable flavors. I was so surprised, and left full and very happy from the experience.

Quality of Experience
Authentic. Hands on. Unique.
Guides, Drivers and Staff
Donatella is amazing. So helpful, and understanding while teaching.
Como Unique Experience: Exclusive Opening of a Medieval Castle
Como Unique Experience: Exclusive Opening of a Medieval Castle
Italy

Our guide, Daniela, was on time and personable, providing history and commentary. We chatted on the hike up the hills and through the trees to the castle. (really more of a tower, but still very cool). We stopped and took pictures part way up, also a good time for a rest, drink and to cool off. Once at the top the views were amazing, but we continued on, going inside the tower and climbing to the top. At the top the 360 degree view as promised was worth the hike. It was so pretty. We could see up Milan in one direction, the Lake and valley in the other. We had a nice tasting of a Barbarossa wine and some crackers while enjoying the view before walking back down, and returning to our hotel.

Quality of Experience
Unique. Outdoors. Historical.
Guides, Drivers and Staff
Friendly. Knowledgeable. Punctual.
Neapolitan Pizza Making Class
Neapolitan Pizza Making Class
Naples

We had an amazing time learning how to make Neapolitan pizza. Our small group was just us (2 people), and we started by learning what simple ingredients are combined to make the pizza dough. After making our own dough, we were taken back to the pizza station in the kitchen, right next to the wood oven and made our own pizza. We watched the professional cook the pizza and then we got to take it to our table and dig in. A very fun experience, with a bonus friend pizza provided by the restaurant for us to try and take home. (too much good food is such a wonderful problem to have).

Quality of Experience
Food
Delicious!
Guides, Drivers and Staff
Super friendly and helpful!
Paestum & Mozzarella Experience with Buffalo Cheese Farm
Paestum & Mozzarella Experience with Buffalo Cheese Farm
Italy

This is up to a 1.5-2 hour drive from Naples each way. It's a long day of being in the car. We started at the Cheese farm for a short tour. We learned how they take care of the Buffalo, and got to see them up close and even got to pet them. After hearing about how the farm is run we tasted some cheese. It's so different in flavor and texture from cow mozzarella, you really can taste the difference. It's a nice place, beautiful grounds with coffee shop, restaurant and pastry shop on sight. (our paperwork said light lunch, and all there was for lunch was the cheese, so be aware and ask your guide to stop someone for food or grab a pastry) The ruins in Paestrum are really interesting, it was less crowded and had a very different from Pompeii if you decide to do that. We had a great guide named Mario who gave us history and commentary, taking us through the museum as well. Not as much to see due to the history of the ruins overall, which again is different from Pompeii but if you like history it's really enjoyable.

Quality of Experience
Food
The food was three balls of cheese. While it was good, and fun to try that was not a meal.
Guides, Drivers and Staff
Our driver Gino had a new car, and it gave us the ability to adjust the temperature as we needed to help with car sickness. He was friendly and talked for part of the trip, but also gave up time for some quiet.
Transport
Our driver Gino had a new car, and it gave us the ability to adjust the temperature as we needed to help with car sickness. He was friendly and talked for part of the trip, but also gave up time for some quiet.
Limoncello & Lemon Marmalade Experience
Limoncello & Lemon Marmalade Experience
Italy

Really fun, hands on experience. I highly recommend. We helped to make, what turned out to be pretty simple, a small batch of limoncello and our instructor (Valentino) made it really fun. Playing that he had an injury so we had to do the work we peeled, shook, and combined all the ingredients. When it started to sprinkle, and we we went inside from our private view overlooking the water, they quickly got setup to show us how to use more of the lemon (no lemon goes to waste here) to make lemon marmalade. I was surprised how much I like it, and look forward to trying both recipes at home. This was an amazing experience with a friendly family run business, and I will not only buy from them in the future to ship, but I encourage everyone to to stop by for a tasting or to do the hands on experience. They love what they do and it shows.

Quality of Experience
This was an amazing experience with a friendly family run business, and I will not only buy from them in the future to ship, but I encourage everyone to to stop by for a tasting or to do the hands on experience. They love what they do and it shows.
Guides, Drivers and Staff
Our drive was prompt to pick us up and get us to our next stop.
Transport
Evening Wine Tasting & Cicchetti Experience
Evening Wine Tasting & Cicchetti Experience
Venice

We have started to do a food and drink tour on all of our vacations because of how interesting they are and how well it's done. Our Venice experience did not disappoint and from start to finish Beatrice was an excellent guide, telling stories, and history and generally keeping our group engaged. At each stop everything was planned and ready to go and the food and pairing were excellent. As a vegetarian, each stop was able to accommodate my diet with substitutions that looked better than whatever one else was having (but I might be biased). From a Prosecco I had never had before (and loved) to wine (you choose white or red) and ending with a nice dessert wine to sip -- everything was delicious and felt very customizable. We left happy with the experience, getting an idea of the overall city of Venice which helped us to get around later. We also left stuffed, with no need to think about dinner.

Quality of Experience
Perfect pairings, pace, and people.
Food
Quality ingredients and each stops ability to accommodate my dietary needs. I never felt like it was a problem or difficult.
Guides, Drivers and Staff
Beatrice was fantastic. We loved every minute of our tour.
Tuscan Day Trip to Siena and San Gimignano with  Lunch & Wine Tasting
Tuscan Day Trip to Siena and San Gimignano with Lunch & Wine Tasting
Italy

The drive takes a little over an hour to go to Siena (our first stop) where we got about an hour and 15 minutes to explore before heading off to the winery for lunch and our tasting. After lunch we went to San Gimignano where we had about and hour and a half to explore before heading back to our starting location. Both stops were really nice, with beautiful views and architecture to admire. We got a pastry and some stuff to take home while window shopping in Siena. We had the biggest slice of pizza we've ever seen an a nice glass of a local wine. At the Winery we had a great table outside with a wonderful view. After a brief introduction to the winery and the wines we had our first tasting paired with bruschetta, cheeses and salami. For our meal we had a choice of pastas or a traditional tuscan stew (a vegetarian choice). The food was wonderful, and the wine paired nicely bringing our the fresh flavors in the food. Our last stop was San Gimignano, where we got a gelato while wondering through the streets and shops.

Quality of Experience
Timed pretty well, the winery was really relaxing and had both good wine and food.
Guides, Drivers and Staff
Helpful, friendly, and safe.
Transport
Clean and comfortable ride.
Guided Visit of Naples Downtown & Underground Ruins
Guided Visit of Naples Downtown & Underground Ruins
Naples

A great activity to see Naples. We met Clemente at Neptune's fountain and started our tour by heading to see the Castle Nuova from the outside because it wasn't open yet, Galleria Umbero I, with all it's beautiful details (being restored to a sparkling white marble), walking by the theater where the Opera was held. Next to the Royle Palace, with statues in every archway. As we continued to walk we went through the narrow streets, hearing history and dodging shoppers. The tour ended at the underground ruins which was really interesting and worth a trip--it doesn't take too long, but it's a good place to cool off it's it's getting warm outside. A nice 3 hour trip taking it all in and hearing stories from a local who loved to show off his city.

Quality of Experience
A nice walk, with enough history to be interesting but not feel rushed or overwhelmed.
Guides, Drivers and Staff
Clemente was our guide, telling us the history and offering recommendations -- we couldn't have been happier.
Day Excursion to Pompeii and Mount Vesuvius with Wine Tasting
Day Excursion to Pompeii and Mount Vesuvius with Wine Tasting
Naples

Pompeii was so much larger than I expected! Amazing historical site. Our tour guide, I think might have been Mike, was great. The wine tasting was a nice break between larger experiences. The food was very good, but not too much to feel overly full. The grounds were very nice. Mount Vesuvius was more of a hike than I expected, but the guide was interesting.

Quality of Experience
Food
Good food, nothing that blew my socks off. Multiple tours ended up in the space at the same time and it was very cramped. I felt stuck at my seat and couldn't get out because of how close the tables were.
Guides, Drivers and Staff
The Guides were nice, and did the best they could. Our guide in Pompeii was very knowledgeable and did the best he could with a group of people that all spoke different languages.
Transport
The bus felt cramped for 18 people and the AC didn't reach the back where we happened to be.
Guided Visit of Florence Including David and Duomo
Guided Visit of Florence Including David and Duomo
Italy

This was a nice walk that took us a few blocks from our starting point and showed use some history of Florence. Seeing the David and hearing about about that was probably the highlight. I think it was the perfect length for the walk, at the right pace, as well as the time we needed to see what we saw.

Guides, Drivers and Staff
Our guide was very nice and accommodating when a person needed to find a restroom in the middle of the tour.
Private Full Day Amalfi Experience
Private Full Day Amalfi Experience
Italy

This is a fun idea and I did enjoy the trip, but keep in mind how long it will take to get where you are going. We spent a lot of time in the car. The roads are narrow and speeds are low so it takes twice as long to go a short distance. We stopped for an hour which was nice to look in shops and get a feel for these buildings on the side of the mountain. We also did a limoncello experience (which I recommend and have reviewed separately) but that took 2 hours from our day so we didn't go to the 3rd stop on this tour. Additionally the only way home is the same way you came, so it took us roughly 2 hours to get home after our last stop. Even though we were not driving the say felt long, with a lot of sitting in the car.

Quality of Experience
Guides, Drivers and Staff
Our drive was safe and clearly comfortable on the road. He kept the car nice and cold for us so we didn't get car sick.
Transport
The car was clean, and cool.
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on May 17, 2025

Dear Cassie, thank you so much for your detailed review and kind words! I’m so glad to hear that your first international trip turned into such a memorable adventure. It was a real joy helping you shape your journey through Italy. I truly enjoyed working with you and look forward to helping you plan your next adventure. Grazie mille and all my best from Italy! 🥹✨

Outstanding
Spain | Apr 27 - May 11, 2025

R
Robert D.
Los Angeles, CA | Reviewed on May 12, 2025

Honestly I was blown away by our whole experience going to Portugal and Spain. Rita was fantastic. Attentive, responsive. Everything in the planning was executed perfectly. Every Guide, every driver was awesome and on time. The whole 2 weeks went flawlessly. All of our excursions and day trips were fantastic. Every Guide we had was knowledgeable, friendly, and very good. Paolo was outstanding!

Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on May 13, 2025

Dear Robert, thank you so much for your kind words! 🥹 I'm happy to hear that your trip to Portugal and Spain exceeded your expectations. It means the world to know that everything went smoothly and that you felt well looked after throughout the entire journey. I’d love to stay in touch and help you plan your next adventure, whether it’s to Italy, Morocco, or a return to Spain! All my best, Rita 🥰

Rita was wonderful to work with for our trip ...
Italy | Apr 11 - Apr 19, 2025

Kristin
Kristin B.
Huntersville, NC | Reviewed on Apr 25, 2025
Rita was wonderful to work with for our trip to Italy! She was extremely responsive and open to any/all suggestions and questions I presented. Working with Rita and the kimkim team made our vacation abroad seamless and stress free. Read more

Rita was wonderful to work with for our trip to Italy! She was extremely responsive and open to any/all suggestions and questions I presented. Working with Rita and the kimkim team made our vacation abroad seamless and stress free.

Activity Reviews
Private Guided Visit of the Colosseum & Ancient City
Private Guided Visit of the Colosseum & Ancient City
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit: Vatican Museums & Sistine Chapel
Guided Visit: Vatican Museums & Sistine Chapel
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Italian Cooking Class at a Local Ristorante
Italian Cooking Class at a Local Ristorante
Rome
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Visit of Florence Including David and Duomo
Guided Visit of Florence Including David and Duomo
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Gelato Making Class
Gelato Making Class
Florence

This was my daughter’s favorite activity of our trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Venice Gondola Ride
Venice Gondola Ride
Venice

Gondolier wasn’t interactive and it was obvious he didn’t want to take our family.

Quality of Experience
Guides, Drivers and Staff
He was quiet and didn’t interact at all
Transport
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on Apr 29, 2025

Dear Kristin, thank you so much for your kind words! It was truly a pleasure helping you plan your trip to Italy. I'm so happy to hear that your experience was seamless and stress-free. Wishing you many more wonderful adventures ahead, and I hope we have the chance to work together again soon! All my best, Rita🥰

Big group - multi city experience
Portugal | Sep 7 - Sep 23, 2024

A
Angela D.
Newark, NJ | Reviewed on Apr 13, 2025
Rita was incredibly patient - we were a group of 8 with a lot of opinions and mixed itineraries. Every guide we were paired with was incredible, welcoming and provided us with a wonderful experience. For a 20 day trip having kimkim do all the coordination across 7 cities and 2 countries was a breeze- have recommended them multiple times others and would happily use again! Read more

Rita was incredibly patient - we were a group of 8 with a lot of opinions and mixed itineraries. Every guide we were paired with was incredible, welcoming and provided us with a wonderful experience. For a 20 day trip having kimkim do all the coordination across 7 cities and 2 countries was a breeze- have recommended them multiple times others and would happily use again!

Hotel Reviews
Pousada Porto - Rua das Flores
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Inspira Liberdade Boutique Hotel
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Ercilla de Bilbao
Bilbao, Bizkaia
Authenticity & Character
Location
Staff
The rooftop required reservations but didn't know im advance was kind of annoying that there were no extra accommodations for guests.
Cleanliness & Comfort
Catalonia Donosti
San Sebastián
Authenticity & Character
Location
A bit out of the way but lovely
Staff
Cleanliness & Comfort
Hotel Pulitzer Barcelona
Barcelona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Mondego
Coimbra
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on Apr 14, 2025

Dear Angela, thank you so much for sharing your experience! I'm thrilled to hear that we made your 20-day adventure both seamless and memorable. It’s fantastic to know that every guide contributed to a welcoming atmosphere and a wonderful journey, I'll forward your feedback to them!! Your recommendation means the world to us, and we look forward to planning more incredible trips with you in the future! All the best, Rita 🥰

Wonderful Personalized Trip to Portugal
Portugal | Apr 1 - Apr 11, 2025

Peter
Peter B.
Wellfleet, MA | Reviewed on Apr 12, 2025
This was our first time in Portugal, and as for several other trips, kimkim made it possible. Kimkim worked with us to plan out a perfect itinerary for 12 days in and around Lisbon and Porto. But planning is only part of what makes a trip great - it's also being there to manage when things don't go as planned. And our 12 days in Portugal started with a plane cancellation due to weather - but kimkim was there for us to re-arrange airport pickups, hotel and dinner reservations, and to help... Read more

This was our first time in Portugal, and as for several other trips, kimkim made it possible. Kimkim worked with us to plan out a perfect itinerary for 12 days in and around Lisbon and Porto. But planning is only part of what makes a trip great - it's also being there to manage when things don't go as planned. And our 12 days in Portugal started with a plane cancellation due to weather - but kimkim was there for us to re-arrange airport pickups, hotel and dinner reservations, and to help us think thru how to do in 11 days what we planned for in 12 days.
Kimkim and their local affiliate in Spain (which handles planning for Spain and Portugal) use the app "Trip Plans" - which creates realtime updates for your itinerary, including bookings and tickets... and also contains an in-app messaging service, which was monitored and responded to in near realtime by our trip planner Rita and her associates.

Because we wanted flexibility in day trips out of Lisbon and Porto, we opted for a few day trips with private drivers. Rita and team helped us put together realistic itineraries, and then found the best drivers for us. And for those worried about driver pickup locations and times (will someone actually be there for us, even if the plane/train is late???), their choice of car services and drivers comes with a traveler-friendly text-message that includes your driver's name, number, pick-up time, location mapping... and an emergency number to call if something unexpected happens. We had the same great driver (Alex) for our airport pickup, two day-trips from Lisbon, and a drop off at the Lisbon train station (to go to Porto).

Our best day trip from Porto... Douro Valley-Expert Guide-Boat-Lunch-Tastings Premium Service. We were picked up at our hotel by Pedro, who knew everything (and seemingly everyone) in the Douro Valley. Pedro took us on a beautiful drive from Porto to our first tasting, providing us with local knowledge and fun facts about the Douro valley... and patiently stopping when I saw a particularly scenic spot for photos. Pedro continued his personalized tour with us on the hour river cruise, and then to our 2nd vineyard for lunch and another tasting. And after a day of vineyard sampling, what's better than having a private car service back to your hotel.

Thank you Rita (and kimkim) for another great trip.

Hotel Reviews
Portugal Boutique City Hotel
Lisbon

Beautiful hotel with a warm and friendly staff. Walkable to many tourist sites and lots of restaurants and cafes. Rooms are spacious and well appointed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pousada Porto - Rua das Flores
Porto

A beautiful boutique hotel on one of the most walkable streets in Porto.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on Apr 14, 2025

Dear Peter, thank you so much for sharing your detailed experience! I’m so glad to hear your kind words and appreciation for our team. 🥹 Your feedback about the personalized service—especially the reliable driver communications and expert guidance on exploring Portugal—truly means a lot to us. I will forward your feedback to our guides, who for sure will be happy to hear that!! It was a real pleasure to help you plan this wonderful trip, and I look forward to creating more great travel experiences in the future. I wish you all the best, Rita🥰

Our trip to Rome was perfect. I worked with R...
Italy | Mar 2 - Mar 6, 2025

Z
Zachery C.
Chicago, IL | Reviewed on Mar 10, 2025
Our trip to Rome was perfect. I worked with Rita on the itinerary and would work with Rita again. The accommodations and tours were fantastic. Read more

Our trip to Rome was perfect. I worked with Rita on the itinerary and would work with Rita again. The accommodations and tours were fantastic.

Hotel Review
Glance in Rome
Rome

Wonderful accommodation, staff & location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on Mar 11, 2025

Hi Zach, thank you so much for your kind words! I'm glad to hear that your trip to Rome was perfect and that you enjoyed the accommodations and activities. I'd love to help you plan another unforgettable trip in the future! All the best, Rita🥰