Spain Travel Agents

Our trip to Spain was amazing, 19 months of planing with KimKim. This was the 2nd time using them, and would definitely use 7 refer them. From Seville, Madrid, Costa Brava to Barcelona and all the other excursions kayaking, wine tasting, royal palace taps stroll etc. All amazing. But there was a couple of bumps in the road which was not really a big deal. But I did I feel like Alfonso was more of pointing the issues at others, rather than understanding the issue. Or just take accountability.
*1st issue was every stop from destination to destination we had a private transfer from hotel to train station or vice versa. Except when leaving Madrid, we were required to take a taxi to the train station. Private transfer should have been included, and I will never be convinced it shouldn't have been. When asked about this, Alfonso immediately referenced a conversation we had in the trip chat about taxis. But that was in regards to taking taxis to our excursions(Costa Brava) not back to a train station
*2nd issue was at some point our train time changed leaving Madrid to Costa Brava back in May. But we were never notified, and we never noticed either. Originally scheduled to leave at 10:30 and arrive 13:15. New time was 12:27 and arrive 16:35. Not that big of deal, but what was never mentioned once was that it was an 1:15min ride to the hotel. So what originally was a day we thought we would be at the Hotel by at least 14:00, didn't arrive until almost 18:30. In addition to the time changes our train tickets had incorrect train # on it. Thankfully Renfe held the train for 20min to get us seats on the train
*3rd issue was not having clear instructions at the Sagrada Familia. Had instructions to meet for a guided tour at 17:00 at a certain point, we waited and waited. But eventually we didn't know who we were actually waiting for so we went inside. Where we waited there's hundreds of people, different tours with different groups, colored flags etc. Again this wasn't really a big deal for us, but when asked Alfonso seemed very frustrated with us, as if we were just asking to much. We just didn't know, we followed the specific instructions and just waited at the meeting. But didn't know who we were meeting.
*4th issue was Alfonso creating a WhatsApp group thread for communicating, and not actually including me. The group consisted of him, his associate and my wife Paula. This I didn't understand, as I just spent 19months planing this trip with him, and he set up this group chat without me. Wasn't until the 2nd to last day I was added to the chat. Again small issue, I just didn't understand why.
In summary our trip was amazing!! I spent 19 months planing this with Alfonso and everything he put together was amazing from top to bottom, the hotels, excursions food etc. Although I do know Alfonso was dealing with a family matter, and I hope everything is ok. My father passed away this past January, it was a very difficult time. With that said I feel Alfonso did a great job with everything, nothing is ever perfect. Would still give 4-4.5 stars. There was just a couple of things where the instructions weren't clear to us, and when we reached out. We sensed some frustration from Alfonso towards us. We've now been home for 12days, and I thought its very unusual for a traveler agent that you worked with for 19 months, and hasn't even reached out asking how the trip was. Or ask for a review? So I came on to check, and only saw the KimKim reply. Either way can't wait to plan the next trip

Activity Reviews

Private Visit to Seville’s Cathedral & Alcázar

Seville

Quality of Experience

Guides, Drivers and Staff

Visit to La Sagrada Família & Tower

Barcelona

Quality of Experience

Guides, Drivers and Staff

Cruise Seville's Río Guadalquivir

Seville

Quality of Experience

Guides, Drivers and Staff

Private Wine Experience

Spain

Quality of Experience

Guides, Drivers and Staff

Private City Walk & Royal Palace Experience

Madrid

Quality of Experience

Guides, Drivers and Staff

Kayaking & Snorkeling in Costa Brava

Spain

Quality of Experience

Guides, Drivers and Staff

Tapas Walk in Barcelona

Barcelona

Quality of Experience

Food

Guides, Drivers and Staff

Private Evening Tapas Stroll with Locals

Madrid

Quality of Experience

Guides, Drivers and Staff

Transport

5/5 Stars – An Unforgettable Travel Experience!

We couldn’t have asked for a better trip planner than Hector at Spiritu Travel! From start to finish, Hector went above and beyond to make sure our vacation was seamless, stress-free, and truly unforgettable. He was extraordinarily patient, took the time to answer every single question we had, and even jumped on phone calls with us multiple times before our trip to walk through the itinerary and make sure every detail was covered.

The Spiritu Travel app was an absolute game-changer, putting our complete itinerary, travel details, and key information right at our fingertips whenever we needed it.

Every excursion and local guide Hector booked for us was top-tier, exceptionally professional, and always right on time. On top of that, the private transports Hector arranged were wonderful—the drivers were incredibly friendly, highly knowledgeable, and made getting around a breeze.

Thanks to Hector and Spiritu Travel, we enjoyed every single minute of our trip. We are already looking forward to booking our next adventure with Hector and cannot recommend him highly enough!

Hotel Reviews

Cascade Wellness Resort

Lagos

This hotel was amazing and the highlight of our entire trip. I would highly recommend it. The room was clean and well kept. The pools were beautiful and clean. The food at the different restaurants was top notch.

Authenticity & Character

Location location location

Location

Close to town and located near the cliffs for hiking and running or walking

Staff

Everyone was extremely helpful and friendly

Cleanliness & Comfort

The entire place was always clean.

Hotel Meninas

Madrid

Rooms are small and there is a poor view out the windows. The room smell a bit musty and the free breakfast was really bad.

Location

Centrally located near the center of the city and metro.

Staff

Staff was always friendly and helpful

Cleanliness & Comfort

Activity Reviews

The Soul of Lisbon: Fado Dinner Experience

Spain

True dinner and a show experience. The food was delicious our waiter was very friendly and accommodating. The show was espectacular and we would highly recommend it, even my 8 yold daughter enjoyed it a lot.

Quality of Experience

Food

Exploring Sintra & Cascais: Palaces, Cliffs & Coastline

Lisbon

Sintra is a beautiful town. However, it gets very crowded. To nobody’s fault the high risk of wild fires had closed the road and we couldn’t visit the palace. The trip to cascáis was a great experience just wished we had more time to spend there.

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip to Barcelona and Madrid was wonderful. The itinerary was perfect for what we were looking for. The hotels and transport were great, and we were in perfect locations for everything we wanted to do. Our tour guides and excursions were all wonderful.

Julie was an incredible help throughout our trip planning and beyond. She was there every step of the way, always with a smile on her face and an upbeat, client-centric attitude that made the whole experience easy and enjoyable. Her preparation was thorough and thoughtful, and she followed up diligently on every detail, including working to resolve a car rental mismatch with Sixt and a refund for a flamenco show dinner that didn’t go as planned. What stood out most was her sweetness, kindness, and patience. She kept us updated every step of the way and made sure everything was handled properly, even after the trip was over. I’d recommend her without hesitation to anyone looking for someone who genuinely cares about getting things right for their clients.

This was a fantastic trip and very well planned. The directions provided by Hector were easy to follow, and nothing was left out. Our hotel accommodations were perfect, and the staff at each hotel were amazing. Our tour guide Linda in Madrid was spectacular, and we enjoyed all her knowledge of the history of Spain. Each guide was very attentive to the pace of an 80-year-old mother. The Flamenco show was breathtaking and left an impression on our hearts. I will absolutely use KimKim's services again and highly recommend this once-in-a-lifetime trip to everyone. Thank you!

Hotel Reviews

Hotel Meninas

Madrid

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Acta Splendid

Barcelona

Authenticity & Character

Location

Staff

Cleanliness & Comfort

H10 Corregidor Boutique Hotel

Sevilla

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Palacio de Santa Inés

Granada

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Barcelona Highlights: Guided Walk & Iconic Sagrada Família

Spain

Quality of Experience

Guides, Drivers and Staff

Excursion to Montserrat Monastery & Scenic Hike

Barcelona

Quality of Experience

Guides, Drivers and Staff

Transport

Monumental Seville on Foot & Visit Real Alcázar

Seville

Quality of Experience

Guides, Drivers and Staff

Transport

Discover Granada’s Iconic Alhambra & Generalife Gardens

Spain

Quality of Experience

Guides, Drivers and Staff

Transport

Walking Madrid’s Old Town

Madrid

Quality of Experience

Guides, Drivers and Staff

Transport

A Night of Flamenco in a Sacromonte Cave

Granada

One of the most spectacular experiences. This show is a must-see. Very intimate and moving!

Quality of Experience

Guides, Drivers and Staff