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Anita Matijasevic

I am passionate about travels, positive and enthusiastic people and exploring new places off the beaten path. Always ready for new life adventures and exciting experiences that make my heart beat faster. I enjoy creating unique travel experiences for my travelers, family and friends by immersing them in the reality of the country they are visiting.

What places and activities do you specialize in?

"I enjoy organising couple getaways, family&friends trip, hiking adventures and wine tasting experience through Italy and Spain and immersing my travellers in the local culture and traditions of the country they will be visiting."

How did you get involved in travel?

"It all started at the age of 15 and when I escaped from home with my older sister, one bag and passport on a day trip from Croatia to the Amusement park in the northern Italy. That trip made me want to travel and discover more which ulteriorly led me to one of the best decisions in my life - to enter the University and study foreign languages. After getting my bachelor's degree in Italian Language and Literature I got opportunity to spend 6 months on a Erasmus Study Stay in Naples, visit the south of Italy and later on start my first working experience aboad, in beautiful Florence. For my personal passions and redevelopment of my native country Croatia, I have also participated in various cultural and debating projects for which I have traveled a lot through Italy, Spain, Cyprus, Poland, Turkey, Lithuania, Latvia and met so many interesting people with same interest in travel who just confirmed me my life vision - dreams do come true, they sometimes just take time."

Please share a unique travel experience you will never forget.

"One travel experience that makes me particularly happy happened in December 2019. After my university studies I wanted to turn my lifelong dream into reality, so I booked a one way ticket for my dream continent - South America and voluntereed for two months in Chile, Argentina and Brasil. I will never forget the simplicity and warmth of local people, the colorful streets always full of music, exotic fruits never seen before and beautiful panoramic views on every corner. I consider myself happy because I've got the chance to live with locals in their families and share everyday moments which helped me understand more their culture, break down all the stereotypes that media wanted me to believe and made me see the real South America in a way that might not have occured otherwise."

Top itineraries and travel advice
Family itineraries

Recent trip reviews for Anita

Italy trip
Italy | Sep 28 - Oct 9, 2026

Judy
Judy P.
Newark, NJ | Reviewed on Oct 14, 2026
Everything was well planned no issues with transportation. We were a group of 4 and enjoyed our visit in Italy. We visited Venice, Florence, Rome and Sorrento and all of our arrangements went smoothly thanks to Kimkim. Read more

Everything was well planned no issues with transportation. We were a group of 4 and enjoyed our visit in Italy. We visited Venice, Florence, Rome and Sorrento and all of our arrangements went smoothly thanks to Kimkim.

Hotel Review
Numa - Vici Rooms and Apartments
Rome

Nice place breakfast was good. Location wasn’t so so would have like to been closer to the Colosseum area spent a lot of time walking to what we wanted to see. Elevator and extra steps were a lot.

Location
Staff
Cleanliness & Comfort
Local specialist: Anita Matijasevic

Everything we asked for
Italy | Sep 21 - Oct 3, 2026

Kenneth
Kenneth D.
Atlanta, GA | Reviewed on Oct 10, 2026
We got everything we asked for from KimKim on our recent Italy trip where we visited Rome, Venice, and Florence. Anita responded quickly to my questions as we began to build our itinerary and accommodated final changes when we wanted to build in more free days to slow down the pace. Anita was also very responsive to my questions ranging from tipping recommendations to how to use city buses and the metro in Rome to recommending restaurants and describing the differences between each type... Read more

We got everything we asked for from KimKim on our recent Italy trip where we visited Rome, Venice, and Florence. Anita responded quickly to my questions as we began to build our itinerary and accommodated final changes when we wanted to build in more free days to slow down the pace. Anita was also very responsive to my questions ranging from tipping recommendations to how to use city buses and the metro in Rome to recommending restaurants and describing the differences between each type (trattoria, osteria, pizzaria, etc.). Nadia represented us once we landed in country and very quickly responded to questions we asked while we were in Italy, including a last minute hotel change that was offered to us. I knew we were well covered should we run into any difficulties.
Anita set us up for tours with Liv Tours for the Colosseum (forum and Palatine Hill included), the Vatican in Rome and St. Mark's Basilica and the Doge's Palace in Venice. The Liv Tours guides were excellent, providing just enough context and detail to what we were seeing to keep the tour moving at a good pace while not getting bogged down behind much larger tour groups. Our guides included Leonardo (Colosseum) and Sabrina (Vatican) who were both exceptional. We also did a half day tour of Pompeii with Natalia (don't know the company) that included a private transfer from Naples to Pompeii and back. Finally, we did an all day tour of Cinque Terre from Florence with Giovanni from Avventure Bellissime who arranged boat and train transportation between villages and let us enjoy each town at our pace.
Each hotel Anita reserved for us was excellent. Quiet, clean, very friendly and accommodating staff, and within walking distance of good restaurants and attractions.
We've very happy with the quality of service KimKim, Anita, and Nadia provided us. From start to finish they took care of our every need and gave us the opportunity to enjoy a stress-free once-in-a-lifetime Italy vacation.

Hotel Reviews
Passpartout Boutique Palace
Rome

This was a very nice hotel just down the road from the Vatican. It had an excellent breakfast and a number of very good restaurants right outside the hotel entrance. There was plenty of room to keep our luggage out of the way and it was quiet. The only criticism is of the bathroom. There was a frosted floor to ceiling window directly in front of the toilet. It's a bit awkward. The shower stall also lacked anywhere to put razors, soap, etc. forcing us to put everything on the floor.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ca' Pozzo Inn
Venice

We had a very nice room that had adequate space to get our luggage out of the way. Very good breakfast and it's location at the back of an alley meant it was very, very quiet. This hotel had 3-prong plug outlets (a Type L?) which we weren't prepared for but the front desk was able to provide us an adapter that worked. Excellent location away from the main tourist areas around the Basilica and Palace. Water buses were available right outside the hotel and a number of restaurants were a very short walk away.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Glance in Rome
Rome

Well located for the Colosseum and Spanish Steps/Trevi Fountain. Excellent restaurant right outside the hotel entrance. Very friendly staff. Good breakfast but we needed to reserve a time block each day as the staff wanted to ensure that the dining room didn't become too crowded. We had a spacious room that allowed us to keep our luggage out of the way.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Discover the Vatican: From the Museums to the Sistine Chapel
Discover the Vatican: From the Museums to the Sistine Chapel
Italy

This was a small group tour that we shared with 2 other couples. Sabrina, our guide, did a great job trying to keep us separated from the numerous large tour groups that you simply can't escape from on the Vatican tours. She provided great insight into the history of the museum, some of the Popes, and prepared us very well for our Sistine Chapel experience...which you have to experience in order to appreciate what Michelangelo accomplished. There is so much meaning to each of the ceiling's components that I would have never understood without Sabrina's help. We ended at St. Peter's where Sabrina cut us loose to experience on our own after giving us the history and recommendations for what to see inside the Basilica. A great tour.

Quality of Experience
Guides, Drivers and Staff
Discover the City by Gondola
Discover the City by Gondola
Venice

This is well worth the time just to say you experienced an iconic part of what it means to be in Venice. The tour took us from the busy waterside down much quieter and very narrow canals. But don't expect to be alone on the canal. The gondola tour companies, at least ours, follow the same route and there will be gondolas in front and behind you. Still, it's a quiet, captivating experience that makes great memories.

Quality of Experience
Guides, Drivers and Staff
The Ligurian Excursion: A Full-Day Escape to Cinque Terre
The Ligurian Excursion: A Full-Day Escape to Cinque Terre
Florence

This was the highlight of our trip. The transportation from Florence to Manarola brought some of the Italian alps into view. Manarola itself was everything we hoped to see on a Cinque Terre tour. Small town surrounded on 3 sides by steep hills covered in vineyards with the sea on the 4th side. Tightly packed, colorful homes and businesses in the town itself and the beginning of walking trails that provided panoramic views. The boat ride (ferry) to Monterosso provided stunning views of the coast, more villages, watch towers and church steeples. We took the train to Vernazza where we had lunch and some time to see the sights including the trail that connects the Cinque Terre towns. At this point our guide, Giovanni, left us to return to Manarola so he could get the van to meet us in La Spezia. Giovanni was awesome...more like a new found friend but he ensured we knew where we needed to be and when we needed to be there. Most importantly, once he got us to a town he let us go to experience it the way we wanted to. More a facilitator than a guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Discover Venice: From St. Mark's Basilica to the Doge’s Palace with Terrace Access
Discover Venice: From St. Mark's Basilica to the Doge’s Palace with Terrace Access
Italy

Great tour that started with the Doge's Palace and ended in the Basilica. The Palace included incredible ceiling frescoes, plenty of art work, and the tour of the jails. Our guide was very well informed who ensured we had plenty of time in each segment of the tour to take pictures and focus on whatever caught our attention. This was a small group tour that we shared with another couple that gave us plenty of opportunities to ask questions of our guide. St. Mark's takes your breath away from the moment you walk in.

Quality of Experience
Guides, Drivers and Staff
A Guided Visit Inside Pompeii’s Ancient Walls
A Guided Visit Inside Pompeii’s Ancient Walls
Italy

This tour was just for us that involved a train from Rome to Naples, where a driver waited to take us to Pompeii where we met our guide, Natalia. Natalia provided very informative insight into what life in Pompeii was like before it was buried. We visited the forum with its temples, Roman bathhouses, bakeries, and several homes with wall murals and tiling preserved and gardens recreated. This was a fascinating tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Get Inside the Colosseum with Arena Access
Get Inside the Colosseum with Arena Access
Italy

We really enjoyed this tour which started with the forum, went to Palatine Hill, and ended at the Colosseum. It also included entrance into the Emperor's palace. Leonardo, our guide, provided a lot of detailed insight while keeping the tour moving, something we really appreciated since a tour like this should let the history speak for itself as much as possible. This was a small group tour that we shared with another couple and their son, giving us plenty of opportunity to stop and take pictures, ask questions, and make unplanned diversions to things that caught our interest.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Oct 13, 2026
Hi Kenneth and Haeran, thank you so much for taking the time to share such a thoughtful review! It was a pleasure helping you plan your trip and I’m glad we were able to find just the right balance between guided experiences and free time to explore at your own pace.
We always want our travelers to feel supported throughout their journey, so I’m especially happy to know you felt well taken care of from beginning to end.
Thank you again for trusting us with such a special trip. We specialize...
Read more

Hi Kenneth and Haeran, thank you so much for taking the time to share such a thoughtful review! It was a pleasure helping you plan your trip and I’m glad we were able to find just the right balance between guided experiences and free time to explore at your own pace.
We always want our travelers to feel supported throughout their journey, so I’m especially happy to know you felt well taken care of from beginning to end.
Thank you again for trusting us with such a special trip. We specialize in travel experiences in Italy, Spain, Portugal, Morocco, and Greece, so whenever you’re ready to explore another destination, we’d be happy to help 😊
Warmest regards, Anita

Grazie to Anita. Milan was special thanks to you!
Italy | Aug 20 - Aug 29, 2026

Jeffrey
Jeffrey S.
Minneapolis, MN | Reviewed on Sep 30, 2026
A huge shout out to Anita who made our voyage absolutely amazing and unforgettable. She listened carefully to our needs as we tweaked the itinerary. This was not only a vacation, but a reconnaissance trip to determine if we want to spend more time in Milan. Anita and set us up with a local private guide (Marco) who literally led us by the hand on walking tours, day trips to Lake Como, and even took us on the metro to our date night! In addition, the location of the apartment could not... Read more

A huge shout out to Anita who made our voyage absolutely amazing and unforgettable. She listened carefully to our needs as we tweaked the itinerary. This was not only a vacation, but a reconnaissance trip to determine if we want to spend more time in Milan. Anita and set us up with a local private guide (Marco) who literally led us by the hand on walking tours, day trips to Lake Como, and even took us on the metro to our date night! In addition, the location of the apartment could not have been better. Right on Mercato (market) street; restaurants and groceries within a block, two blocks from Sforza Castle and Parco Sempione, and around the corner from a metro line. Our private guides, tours, and pasta-making night at Chef Rapheal's place were pitch perfect. It could not have worked out any better.

In short, you're the best, Anita!! GRAZIE MILLE!!

Hotel Review
Be Mate Via Tivoli Apartments
Milan

Extremely clean, very modern (great air conditioning!), wonderfully friendly staff - and the location is fantastic. I would stay at this location again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Oct 01, 2026

Jeff and Dominique, thank you so much for your kind words! It was truly a pleasure helping you plan such a special trip and making sure everything fit what you were looking for. I’m so happy that the apartment, guides, and experiences all came together so perfectly.

It was wonderful having you as our guests, and I hope Milan left you excited to come back and spend more time here. Grazie mille, and I hope to welcome you again soon! I wish you all the best! Anita❤️

My local specialist, Anita arranged terrific activities to explore Portugal
Portugal | Sep 4 - Sep 17, 2026

B
Brad T.
New Haven, CT | Reviewed on Sep 28, 2026
My local specialist, Anita arranged terrific experiences for us in the Lisbon and Lagos areas. Upon arrival we were met by a local who brought us to our hotel. The hotel was in a really good location. It was in walking distance to many of the sights that you want to see. It was also close to an area with a great selection of restaurants and shops. In the Lisbon area I went on Bird & Dolphin watching trip. It was a really good time where we saw about a dozen pods of dolphins, plenty of... Read more

My local specialist, Anita arranged terrific experiences for us in the Lisbon and Lagos areas. Upon arrival we were met by a local who brought us to our hotel. The hotel was in a really good location. It was in walking distance to many of the sights that you want to see. It was also close to an area with a great selection of restaurants and shops. In the Lisbon area I went on Bird & Dolphin watching trip. It was a really good time where we saw about a dozen pods of dolphins, plenty of birds, and a blue shark. Another activity we did was a 3 hour walking tour to see some of the historical sites & monuments in Lisbon. The advantage of seeing the sites with a guide is they know the history of the sites and the significance of them. After Lisbon I headed to Lagos for a few days. The hotel Anita helped me find was excellent, the Lagos Avenida Hotel. While in the Lagos area I did a few really enjoyable things. One was the Golden Coast Catamaran Boat Tour. It was a really relaxing trip along the coast where we saw some of the beautiful natural coast and we had a chance to swim. The trip included a bar and food. Another enjoyable time was a trip outside of Lagos in the countryside & Silves. We stopped at a vineyard/winery where we toured the wine making facilities and were able to have a wine tasting. For a little adventure I went one an Algarve Countryside Quad Experience. This was a great way to see a remote castle some small towns, farms, and a lot of nature. One of the last adventures I had in the Lagos area was a guided E-bike excursion on the Seven Hanging Valleys Trail. This was an easy way to explore some of the beautiful coastal areas. The scenery was stunning. All of the activities were a great way to experience some of what Portugal has. The companies who Anita booked with were all well run and every one have terrific guides. The guides were friendly and knowledgeable about the areas and the history. KimKim was the right company to help me arrange my time in Portugal. Anita was very communicative, found activities to match what I was looking to do. A+

Hotel Review
Lagos Avenida Hotel
Lagos

I stayed at the Laos Avenida Hotel while in Lagos. The hotel is in an excellent location. It is within walking distance of the restaurants, shopping, historical sites, the beach and the marina. While in walking distance of everything you may want to do it is not in the thick of it all so it feels on the quiet side. The room was large with a nice large shower and patio. The staff was friendly and helpful when I had an any questions. There is a nice lobby with comfortable seats and a nice atmosphere. The hotel has a rooftop pool and bar for relaxing. The hotel is kept clean throughout. I found this a terrific hotel which helped make my time in Lagos even better.

Authenticity & Character
Location
Within walking distance of everything you want to see and do.
Staff
Friendly and helpful
Cleanliness & Comfort
Every part of the hotel is clean and offers comfortable seating in the lobby and roof
Activity Reviews
Algarve Countryside Quad Experience
Algarve Countryside Quad Experience
Portugal

If you enjoy a little adventure and being out in nature you'll enjoy the Quad experience. The company is really well organized making it an easy check-in etc. At check-in you get a pair of googles and a helmet. When everyone in the group arrives the guide gives you a tutorial on the controls to run the quad. Then it's off to the adventure. I was lucky as it was only myself and a woman and her son. (and of course the guide) We headed out in nature and visited a castle, a farm, etc. It's primarily dirt roads out in hills, farmland, and small towns. It was a lot of fun and we saw a lot of nature. We did stop in a small town and were able to grab a small bite to eat and grab something to drink. (our guide did have water for us while out on the adventure) Be aware that you're going to be on a lot of dirt roads etc. so your clothes are going to get dusty. Wear a t-shirt and gym shorts type of clothing. It was a lot of fun and def recommend it.

Golden Coast Catamaran Boat
Golden Coast Catamaran Boat
Portugal

This was a really enjoyable and relaxing trip. It's a nice sized boat with both shaded areas and areas to be out in the sun. There is a full bar available and they put out food while on the water. The views along the coast are beautiful. When we reached the half way point we dropped anchor and had time to swim, snorkel (you have to have your own snorkel equipment), or SUP. The total trip time is about 3 hours. Def recommend if you want a relaxing way to see some of the coastline.

Algarve Countryside, Wine Tasting & Silves
Algarve Countryside, Wine Tasting & Silves
Portugal

This was a really good way to see some of the countryside and learn about making wine. The driver/guide arrived right on time. We picked up a few more people and we were off on the adventure. We made a couple of stops before arriving at the vineyard. The stop includes a castle and nice town to walk around. The streets are from a long ago time. There are some nice shops to check out. The vineyard was really nice.... a nice outside area with tables to have a bit to eat and enjoy the wine. We were given a tour of the wine making process and then had our wine tasting. Afterwards we made our back to Lagos. It was a really enjoyable and relaxing time.

From Lisbon to the Ocean: Bird & Dolphin Watching Experience
From Lisbon to the Ocean: Bird & Dolphin Watching Experience
Lisbon

I went on this adventure and had a really good time. Shortly after taking off from the dock we passed a big monument that is right along the shore. As we came to the end of the river before the Atlantic Ocean we saw a shark. We then headed out into the ocean for a bit before seeing our first pod of dolphins. By the time we started heading back we must have seen 10 pods of dolphins. A lot of the dolphins seem to like playing with the boat so they kept swimming under and around the boat. It was a lot of fun to watch them. We also saw some fish and plenty of birds. After a while we made the trip back in and learned about the land point that we come upon at the mouth of the river. We were also able to get fairly close to the slope of land and see some dinosaur paw/foot prints. Before going back to the dock we learned about the two monuments by the shore and traveled under their "Golden Gate Bridge." This was a fun way to spend half a day. The dock is easy to find, they set you up with the PFD pretty quickly, and the activity begins. I'd recommend bringing some water as you're out there for a few hours. Bear in mind that it is a fairly small boat in the ocean so it's a bit bumpy when you're heading in and out from the river.

Explore Lisbon with a Local
Explore Lisbon with a Local
Lisbon

This was a really good way to explore the history of Lisbon. Our guide knew the history of the city and the significance of the sites we saw. Our tour was in the morning so we finished at lunch time. We saw some beautiful sites that helped define the history of Portugal. The meeting place was easy to find and the first site is within a 2 minute walk. While you'll walk by some shops etc. I recommend bringing water with you.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Sep 29, 2026

Thank you so much Brad, for sharing your review! It was a pleasure helping you plan your trip to Portugal, and I’m so happy to hear that your experiences in Lisbon and Lagos offered a great mix of nature, history, relaxation, and adventure and that the guides and activities added so much to your experience. 🤩

I hope Portugal leaves you with many wonderful memories. Thank you again for trusting me with your trip, and I’d love to help you plan another adventure in the future — perhaps Italy, Spain, Morocco, Greece, or Malta! 😊

Warm regards, Anita

Trip of a Lifetime
Italy | Sep 12 - Sep 20, 2026

A
Aldo B.
Chicago, IL | Reviewed on Sep 27, 2026
The hotels were fantastic, the itinerary was well thought out and organized, and Anita and the whole KimKim team were very responsive. Could not have planned it this well by myself. The other plus is that KimKim and Anita struck the right balance between organized excursions and free time so that we did not feel like we always had to be somewhere at a certain time. Highly recommended. Read more

The hotels were fantastic, the itinerary was well thought out and organized, and Anita and the whole KimKim team were very responsive. Could not have planned it this well by myself. The other plus is that KimKim and Anita struck the right balance between organized excursions and free time so that we did not feel like we always had to be somewhere at a certain time. Highly recommended.

Hotel Reviews
Hotel Relais Montemarino
Borgomale (CN)

Well kept, wonderful views, pool and nice clean rooms. Room was not as thoughtfully laid out as the Hotel Svizzero and our window looked out right on the well trodden path where lots of guests were walking, so privacy was an issue. Breakfast buffet options not as varied as those of Hotel Svizzero. Also, pool was nice but mostly inside so not ideal for lounging around it. Finally, meal options not as good as restaurants in town. All in all, a very good hotel but these issues prevent me from giving it 5 stars.

Authenticity & Character
Location
On a hill so great views yet close enough to town.
Staff
Cleanliness & Comfort
See above comments.
Hotel Chalet Svizzero
Courmayeur

Small but very well appointed rooms making full use of the space, with ample closet space, a couch, small fridge and balcony

Authenticity & Character
Location
5 minute walk to town center
Staff
Cleanliness & Comfort
Turin Palace Hotel
Turin

First class rooms and service

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Upgraded to a room with a balcony
Activity Reviews
Italy -Important Trip Information: Please Review Before Departure
Italy -Important Trip Information: Please Review Before Departure
Italy

Good tips. Would recommend more information about the autostrada and payment techniques.

Quality of Experience
Ape Calessino Experience with Tastings
Ape Calessino Experience with Tastings
Italy

The views from the Ape tour were amazing as we toured the Barolo countryside. Driver also was informative. The description referenced a stop for "local delicacies" but that was a little misleading: while we did stop at the entrance to a vineyard, I expected we would go inside and sample the wine and some snacks. Instead, we were sat down at a picnic table and given hazelnuts, some hard crackers, and some wine. The snack stop could be improved and should, in my opinion, include sampling at an actual vineyard. By the way, not sure whether this is the place for this comment, but we discovered that the recommended walking tour of the vineyards for the following day was an almost exact duplicate of what we saw on the Ape, so we of course varied from the recommendation. Would suggest including the Castle of Count Covour and the nocciola sculptor (Pine?). Thanks.

Quality of Experience
Guides, Drivers and Staff
Guide enthusiastic but not a great mastery of English.
Transport
Ape was not in the greatest shape -- had some gearing issues.
Exploring Rural Farms in Alta Langa
Exploring Rural Farms in Alta Langa
Italy

Nocciola producer was a fantastic experience. Lovely family and great products. Highly recommended. Would have liked at least a quick tour of the trees / orchard but otherwise great. The cheese producer was very quaint, polite and excellent selection of cheeses. Nice family and informative lecture. Would have appreciated a closer view of the sheep (which were very far) or the goats (which were in a field that was not visible) but this is a nit. Ran into the producers in the Alba Farmers Market on Saturday also.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Sep 28, 2026

Hi Aldo, Thank you so much for taking the time to share your trip review. It was a pleasure helping you put together your journey through Italy.

I’m glad to hear that you enjoyed the experiences, from the food and local activities to having the freedom to discover Italy on your own. And thank you for your honest feedback about the hotels and activities, it’s very helpful and something we’ll certainly keep in mind.

I’d be happy to help you plan another trip in the future, whether that brings you back to Italy or takes you to Spain, Portugal, Morocco, Greece, or Malta. 🧡

Warmly,
Anita

We will never travel to Europe any other way,...
Portugal | Sep 14 - Sep 23, 2026

Nancy
Nancy H.
Charlottesville, VA, USA | Reviewed on Sep 26, 2026
We will never travel to Europe any other way, now that we have experienced such wonderful personalized service. My friend and I are, (dare I say?), senior travelers and are now ready to dial back our expectations of catching trains, hiking to subway stops and trying to figure out the mysteries of urban and country travel. We no longer feel comfortable driving, so having drivers and guides to show the way made all the difference. A trip that could have become burdensome became easy and... Read more

We will never travel to Europe any other way, now that we have experienced such wonderful personalized service. My friend and I are, (dare I say?), senior travelers and are now ready to dial back our expectations of catching trains, hiking to subway stops and trying to figure out the mysteries of urban and country travel. We no longer feel comfortable driving, so having drivers and guides to show the way made all the difference. A trip that could have become burdensome became easy and relaxing, as Anita laying the ground work meant that we never had to worry about what's next. We both were impressed at how quickly our guides were prepared to pivot to accommodate my mobility challenges allowing us to truly enjoy our surroundings. Not a small thing in a country of hills and more hills, chunky cobblestone and uneven curbs,

Portugal was packed with adventure, beauty, wonderful food and wonderful people. Taking this personal approach also meant that we felt that we made personal connections with real Portuguese. Sharing personal stories about children, families and pride of culture is the reward of travel, not just checking off boxes of attractions. We savored every minute of this trip!

Thanks to all of out drivers and guides and to Sofia, our host for a lovely dinner in her home in Lisbon. All were exceptional: Lino, Nuno 1, Nelson, Tiago, Nuno 2, Paulo and even the cork farmer, whose name I do not know.

We will be back!

Hotel Reviews
MouraSuites Hotel
Largo da Porta de Moura, 7000-647 Évora, Portugal

Elegant boutique hotel with modern aesthetic. Small, intimate dining facility used for breakfast and dinner. All were exceptional, in fact, I wish I lived there! Small inner courtyard pool perfect for relaxing after a hot sunny day. Rooms were every comfortable, providing black out curtains, sophisticated shower, cushy bed. Evora was the perfect way to end out tour!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Editory Garden Porto Hotel
Porto

This hotel was adequate, but a little disappointing. It seems to be affiliated with a hospitality training school, so the staff (students?) seemed to be spread too thin. Everyone was multitasking , and no one was particularly focused at the task at hand. It felt as though there were no systems in place and no mechanism to problem solve. Not sure if I ever saw a manager. The staff were, however, unfailingly nice and hospitable. Greatly appreciated!

Authenticity & Character
Location
A little outside central areas, but close to the subway.
Staff
Cleanliness & Comfort
BessaHotel Liberdade
Lisbon

Lovely boutique hotel in a great location. Staff was very attentive. There is a restaurant and room service. Rooms were delightful and very comfortable.

Authenticity & Character
Rooms were quiet and bed was relaxing.
Location
On Liberty Ave . Near public transport and a tuktuk on every corner!
Staff
Came to my rescue!
Cleanliness & Comfort
Well maintained. Super clean.
Activity Reviews
Portugal - Important Trip Information: Please Review Before Departure
Portugal - Important Trip Information: Please Review Before Departure
Portugal
Dinner With Locals: A Homemade Portuguese Experience
Dinner With Locals: A Homemade Portuguese Experience
Lisbon
Cork Experience with Wine & Lunch
Cork Experience with Wine & Lunch
Évora
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal
Douro Valley Highlights: Wine, Olive Oil & River Cruise
Douro Valley Highlights: Wine, Olive Oil & River Cruise
Porto
Évora Through the Ages: Guided Walk
Évora Through the Ages: Guided Walk
Portugal
Porto Up Close: A Private Walking Experience
Porto Up Close: A Private Walking Experience
Porto
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

Awesome introduction to Lisbon. Great food and great company!

Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Sep 28, 2026

Hi Nancy and Lisa,
Thank you!! It was a pleasure helping you plan your trip to Portugal. I’m especially glad to hear that the personalized approach made the journey feel comfortable and relaxing and that our guides and drivers were able to adapt along the way and make things easier for you whenever needed. I’ll be sure to pass your feedback on to the whole team!

I’d love to help you plan your next adventure when the time comes, whether it is back to Portugal or Italy, Spain, Greece, Morocco, or Malta.
I wish you all the best!! Anita

Italy: Rome, Bari, and Naples Historic Tour
Italy | Sep 13 - Sep 23, 2026

M
Mark G.
Newark, NJ | Reviewed on Sep 24, 2026
The Kimkim website we used to book our trip to Italy was the first time we have used a travel service to plan such a trip. Every detail was arranged and planned out. Anita, our original coordinator who planned this trip to Italy covered not only the typical logistics, hotel, transportation, etc.. but was able to accommodate the most off the beaten path request to visit Giardini Di Pomona including arrangements to meet the owner Paolo Belloni, and arrange for a translator for our time at the... Read more

The Kimkim website we used to book our trip to Italy was the first time we have used a travel service to plan such a trip. Every detail was arranged and planned out. Anita, our original coordinator who planned this trip to Italy covered not only the typical logistics, hotel, transportation, etc.. but was able to accommodate the most off the beaten path request to visit Giardini Di Pomona including arrangements to meet the owner Paolo Belloni, and arrange for a translator for our time at the gardens. We are delighted with how the trip was planned, leaving nothing to chance, and look forward to working with the Kimkim team in the future for other excursions we are planning to take. Thanks to everyone involved for all the planning and effort to make our trip such a success. Mark and Claudia

Hotel Reviews
B21 Lifestyle Hotel
Bari

While the hotel is away from the historic center of Bari, it’s only a short cab ride away. It is located though in front of the beach and has a beautiful pool so while away from the historic city center, it more than makes up in the amenities the hotel has to offer. Modern, clean, and with a great restaurant as well. We dined each night at the hotel because if the quality of service and excellent menu.

Authenticity & Character
A modern hotel with great staff, pool and excellent food.
Location
Located in front of the beach but a little bit away from the historic city center.
Staff
Exceptional service
Cleanliness & Comfort
The hotel can be a place just to relax for the day. With a pool, bar, restaurant, and beach across the street, you have it all.
Condominio Monti Boutique Hotel
Rome

Friendly staff, well located offering restaurants, and sites within walking distance. We had a very pleasurable stay and if we return to Rome would be happy to book with the same hotel again.

Authenticity & Character
The hotel really attends to its guests
Location
Very close to the colosseum
Staff
The night staff, day staff, everyone was friendly, polite, and accommodating.
Cleanliness & Comfort
Everything was great, but the Air conditioning was ok but could be a bit better.
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Sep 25, 2026

Thank you so much, Mark and Claudia, for your thoughtful review! I am glad to hear that you enjoyed your time in Italy and that the trip came together so smoothly, including your special visit to Giardini di Pomona and meet the owner Paolo Belloni. It was a pleasure helping with all the details. My Team and I truly appreciate your kind words about the hotels and experiences and we’d be very happy to help with your future travels to Italy, Spain, Portugal, Morocco, Malta or Greece! 🧡

Disappointing Planning Travel Company
Italy | Sep 1 - Sep 10, 2026

Carey
Carey S.
Orchards, WA | Reviewed on Sep 12, 2026
We planned a nearly two-week trip to Italy with KimKim after previously using them for a similar trip to Norway. From the beginning, we made it very clear that our two priorities were hiking and maintaining a vegan diet. I’ll start with the positive: all of our accommodations were lovely, clean, and felt safe. Unfortunately, the trip planning itself was disappointing. For the Lake Garda portion of our trip, our hotel was approximately 1.5–2 hours from both our planned KimKim tour and the... Read more

We planned a nearly two-week trip to Italy with KimKim after previously using them for a similar trip to Norway. From the beginning, we made it very clear that our two priorities were hiking and maintaining a vegan diet.

I’ll start with the positive: all of our accommodations were lovely, clean, and felt safe.

Unfortunately, the trip planning itself was disappointing.

For the Lake Garda portion of our trip, our hotel was approximately 1.5–2 hours from both our planned KimKim tour and the hikes KimKim recommended. This resulted in spending at least 3–4 hours driving each day during the four days we were there. With numerous accommodations available around Lake Garda and in the surrounding hills, this made very little sense. We were not given options for accommodations closer to our planned activities, which is exactly the type of logistical detail we expected a travel-planning company to help us navigate.

We also understand that traveling vegan can require additional planning. However, we specifically discussed our diet multiple times and asked about vegan-friendly accommodations. We were led to believe there were not better options available. Once we were in Italy, we discovered that there were vegan resorts and other accommodations in the area that would have suited us much better. We trusted KimKim and our planner, Anita, and therefore did not independently research every accommodation before the trip. Discovering these options while already traveling was extremely disappointing.

Most concerning was the inaccurate information we received regarding the most important hike of our trip. We specifically asked Anita before traveling whether a parking pass/reservation was required and were assured that it was not. Once there, we learned that this information was incorrect. Because the necessary arrangements had not been made approximately 30 days in advance, we had to scramble to find a way to complete the hike and ultimately do it at a time that was not what we had planned or wanted.

This was particularly frustrating because we had proactively asked about the requirement before leaving. We relied on Anita’s expertise and the information she provided—one of the primary reasons we chose to use a professional travel-planning company.

We understand that unexpected issues can arise while traveling, but these were not unforeseen circumstances. They were planning and logistical issues that could have been avoided with more accurate information and greater attention to the priorities we communicated from the beginning.

After two trips with KimKim, we will not be returning as customers

Hotel Reviews
Antica Locanda dei Mercanti
Milan

Great central location for touring downtown.

Authenticity & Character
Set in a 18th century building that has been renovated. This had the best AC of any of the locations we stayed. Despite being downtown, it was very quiet.
Location
Staff
Extremely welcoming and friendly. They readily helps us carry our bags into the hotel without hesitation since the entrance of the hotel is on the second floor. The only downside was that parking was about a 7 minute walk away from the hotel.
Cleanliness & Comfort
Very clean
Floris Green Suites
Castelrotto

Beautiful suites in a beautiful location. Staff went above and beyond to help make sure our breakfast had no animal products. They even surprised my husband with a special note and gift on his birthday. The attention to detail was very sweet and really made you feel the warm character of the region.

Authenticity & Character
Location
Small town area but with grocery and hikes near by.
Staff
extremely friendly staff. They gave us a tour of our suite upon arrival and were always happy to provide us with ice on request
Cleanliness & Comfort
Hotel Piccola Vela
Desenzano del Garda

Upgraded room was spacious. Room was nice and clean. There was plenty of green space for our dogs and the hotel was dog friendly. Location was good for family activities. It was not ideal for our trip needs.

Authenticity & Character
Location
Listen to clients purpose for trip goals
Staff
Cleanliness & Comfort
Activity Reviews
Italy -Important Trip Information: Please Review Before Departure
Italy -Important Trip Information: Please Review Before Departure
Italy

See initial review of trip Rental car was very uncomfortable for th amount of driving that we ended up doing. We would have much rather been offered an upgrade had we known that we would be traveling hours everyday in the car.

Quality of Experience
Guides, Drivers and Staff
Transport
Between Heaven & Earth: Madonna della Corona Sanctuary
Between Heaven & Earth: Madonna della Corona Sanctuary
Italy

Guide was friendly and knowledgeable about the area. She spoke perfect English.

Quality of Experience
We had no interest in seeing a Catholic Church and never expressed this to be important.
Guides, Drivers and Staff
Transport
2 hours away from our lodging. We were told to meet our guide at the wrong location. Luckily she reached out to us via Whats App
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Sep 15, 2026
Hi Carey, thank you for your feedback. I’m very glad to hear that you enjoyed the accommodations and had a positive experiences with our guides.
Regarding the accommodations, we selected the hotel with several factors in mind, including the fact that you were traveling with two pets and and vegan friendly options. We also considered the location, parking availability, and walking distance to restaurants and other amenities.
As you experienced, Lake Garda covers a very large area, and driving... Read more

Hi Carey, thank you for your feedback. I’m very glad to hear that you enjoyed the accommodations and had a positive experiences with our guides.
Regarding the accommodations, we selected the hotel with several factors in mind, including the fact that you were traveling with two pets and and vegan friendly options. We also considered the location, parking availability, and walking distance to restaurants and other amenities.

As you experienced, Lake Garda covers a very large area, and driving is generally necessary to explore the region and reach the different hiking areas. In your case, the hike was less than an hour from the hotel, which is a reasonable distance given the size of the area.

Unfortunately, we were not informed that the main parking area for the Tre Cime di Lavaredo hike required a reservation in advance and I apologize for this oversight and for any inconvenience or changes to your plans that this may have caused.

I would also like to mention that throughout your itinerary, my team and I carefully selected vegan restaurants in each area where you were staying, so that you would have a variety of options available. We were also available throughout the trip to assist with additional requests, including restaurant reservations, jacuzzi bookings, and other arrangements whenever needed.

Thank you again for taking the time to share your feedback. We truly appreciate it, and we will certainly take your comments into consideration when planning future trips. Warm regards, Anita and Espiritu Travel Team.

Responsive customer service team during travels
Italy | Aug 21 - Aug 27, 2026

Beth
Beth S.
Ruskin, FL | Reviewed on Aug 28, 2026
Kimkim was great and getting a trip organized in such a short period of time. We went to Milan Italy and then took day trips via public transportation throughout the week. The team was responsive to all concerns that we had during our trip. Anita was great and helping us plan our day trips and getting excursion scheduled. My only complaint is the hotel that was chosen was so far from everything else that we did. I felt like we spent so much time traveling back-and-forth on trams and trolleys... Read more

Kimkim was great and getting a trip organized in such a short period of time. We went to Milan Italy and then took day trips via public transportation throughout the week. The team was responsive to all concerns that we had during our trip. Anita was great and helping us plan our day trips and getting excursion scheduled. My only complaint is the hotel that was chosen was so far from everything else that we did. I felt like we spent so much time traveling back-and-forth on trams and trolleys and trains to get to where we needed to go when we could’ve been closer to the city center. There were no restaurants or shopping nearby our hotel. If we had been closer to the city center, it would’ve made for a much more enjoyable trip.

Hotel Review
Hotel Canada Urban & Chic

The hotel was very clean and accommodating. Not any special amenities. Unfortunately, it was far from the city center, shopping, and restaurants. However, it was quiet and comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Sep 03, 2026

Hi Beth, thank you so much for your feedback! I’m glad to hear you enjoyed your trip and that our team was always responsive and helpful. I’m sorry to hear that the hotel location wasn’t ideal and appreciate you sharing this feedback, it’s very valuable for future planning.

It was a pleasure helping you with your Italy trip, and I hope you made many wonderful memories! Wishing you all the best, and I’d be delighted to help you plan another adventure in Italy, Spain, Portugal, or Morocco in the future. Warm regards, Anita and Espiritu Travel Team!

An Amazing and Memorable Trip to Italy.
Italy | Aug 13 - Aug 22, 2026

Sabine
Sabine J.
Country Club, FL | Reviewed on Aug 24, 2026
Our Italy trip was an amazing experience from start to finish! Everything was well organized, and the itinerary made traveling between the different cities easy and enjoyable. We were able to experience so much without feeling overwhelmed. Anita was very helpful throughout the planning process and made sure everything was arranged for us. The accommodations, transportation, tours, and activities all came together smoothly. We especially loved getting to experience the history, culture,... Read more

Our Italy trip was an amazing experience from start to finish! Everything was well organized, and the itinerary made traveling between the different cities easy and enjoyable. We were able to experience so much without feeling overwhelmed.

Anita was very helpful throughout the planning process and made sure everything was arranged for us. The accommodations, transportation, tours, and activities all came together smoothly. We especially loved getting to experience the history, culture, beautiful scenery, and the Amalfi Coast.

Overall, there really isn’t much I would change or complain about. It was a wonderful and memorable trip, and I would definitely recommend Kimkim to anyone planning a trip to Italy.

Hotel Reviews
Hotel Monte Cenci
Rome
Hilton Rome Airport Hotel
Fiumicino
Rivoli Boutique Hotel
Florence
Hotel Tirrenia
Sorrento
Activity Reviews
The Pearl of the Mediterranean: A Day on Capri Island & Anacapri
The Pearl of the Mediterranean: A Day on Capri Island & Anacapri
Italy
Italy -Important Trip Information: Please Review Before Departure
Italy -Important Trip Information: Please Review Before Departure
Italy
Sailing the Amalfi Coast: From Sorrento to Amalfi & Positano
Sailing the Amalfi Coast: From Sorrento to Amalfi & Positano
Italy
Get Inside the Colosseum with Arena Access
Get Inside the Colosseum with Arena Access
Italy
The Ligurian Excursion: A Full-Day Escape to Cinque Terre
The Ligurian Excursion: A Full-Day Escape to Cinque Terre
Florence
Discover the Vatican: From the Museums to the Sistine Chapel
Discover the Vatican: From the Museums to the Sistine Chapel
Italy
A Food Lover’s Rome: Campo de’ Fiori, Jewish Ghetto & Trastevere
A Food Lover’s Rome: Campo de’ Fiori, Jewish Ghetto & Trastevere
Rome
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Aug 24, 2026

Hi Sabine, thank you so much for your trip review! It was truly a pleasure helping you plan your Italy adventure, and I’m so happy to hear that everything came together smoothly and just as we planned. ;)
I’m especially happy that the itinerary was well-paced and allowed you to see and experience so much without feeling rushed. Thank you for your recommendations and wishing you many more wonderful adventures ahead! Anita and Espiritu Travel Team 🤩