Italy Travel Agents

Kimkim has selected the best Italy travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in Italy who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
Plan your trip to Italy
Chat with a local specialist who can help organize your trip.

Tasos Mylonas

(128 reviews)
Italy Travel Agent based in Syros, Cyclades islands, Greece
Tasos specializes in: cultural trips, food & wine, nature appreciation, mild adventure, road trips, city discovery, profile-based custom-made trips
Recent traveler reviews for Tasos:
"We had to make several changes to our trip (including dates of tours/hotel bookings) within a few weeks of travel and Tasos was great at sorting everything out without compromising our plans." - by Anil, Oct 13, 2024 · see review
"Tasos was absolutely the best to work with along with Travel12 and kimkim." - by Sharon, Oct 10, 2024 · see review
"We came in with a rough vision, and Tasos used local knowlege to help us refine it." - by Gail, Aug 2, 2024 · see review

Beatriz De Pablo Rocha

(116 reviews)
Italy Travel Agent based in Madrid
Recent traveler reviews for Beatriz:
"I decided to choose our hotels, and agreed on a couple that Beatriz recommended." - by Deborah, May 30, 2025 · see review
"Working with Beatriz to plan this very special trip was an exceptionally easy process." - by Jessica, Apr 26, 2025 · see review
"My daughter Alayne and I had a wonderful memorable winter trip to Madrid and Barcelona, all thanks to the meticulous planning and care from Beatriz and her amazing team at Espiritu Travel." - by Patti, Dec 21, 2024 · see review

Marina Courtaut

(109 reviews)
Italy Travel Agent based in Madrid
Recent traveler reviews for Marina:
"Our travel consultant, Marina planned the perfect trip for my family of all ages- from teenagers to seniors." - by Catherine, Apr 1, 2025 · see review
"Marina was very responsive and had an amazing itinerary for us." - by Preet Paul, Dec 21, 2024 · see review
"The information Marina gave us was for the most part very clear and timely and correct." - by Beth, Nov 13, 2024 · see review

Andrea Gambino

(84 reviews)
Italy Travel Agent based in Turin, Italy
Andrea specializes in: Local Experiences, Custom Made Tours, Luxury, Couples
Recent traveler reviews for Andrea:
"Andrea was a pleasure to work with." - by Ruth, Jun 9, 2025 · see review
"Andrea was so knowledgeable and wonderful!" - by Judi, Jun 7, 2025 · see review
"Andrea was attentive and detail oriented and always answered whatever questions we had ." - by Michael, Nov 5, 2024 · see review

Chris Gravas

(82 reviews)
Italy Travel Agent based in Athens, Greece
Chris specializes in: Families' & friends' trips (up to 10 people), memorable honeymoons, adventurous road trips to Mainland Greece & Peloponnese, activities in nature, history/culture/gastronomy & wine in Greece and Italy, and all kinds of tailor-made travel
Recent traveler reviews for Chris:
"Our local specialist Chris was excellent in every way." - by Peter, May 27, 2025 · see review
"⭐️⭐️⭐️⭐️⭐️ I recently returned from an incredible family vacation to Italy, and I cannot recommend our travel consultant, Chris highly enough!" - by Court, Apr 27, 2025 · see review
"Our local specialist Chris was very flexible especially when we first started booking with KimKim." - by Julia, Oct 27, 2024 · see review

Irene Lappa

(61 reviews)
Italy Travel Agent based in Athens, Greece
Irene specializes in: Gastronomy & Culture
Recent traveler reviews for Irene:
"Irene and the entire team planned and executed a prefect trip!" - by Robin, Jun 14, 2025 · see review
"Irene (KimKim) did an amazing job of planning our trip, tickets were purchased ahead of time so we could skip the line." - by STEVE, May 13, 2025 · see review
"Irene was the specialist we worked with and she put together a full plan in a very short time that included hotels, tour guides, entry tickets to museums and sites, ferry tickets, private ground transportation and driver, and experiences such as sailing, a cooking class, wine tasting, and more." - by Agnes, Nov 3, 2024 · see review

Rita Pagano

(61 reviews)
Italy Travel Agent based in Madrid
Rita specializes in: Tailor-made, art, culture, gastronomy, family friendly and outdoor activities.
Recent traveler reviews for Rita:
"KimKim (Rita) were magnificent to work with." - by Kristin, Jun 18, 2025 · see review
"Rita from the KimKim team was great to work with to get our literary set up." - by Mike, May 24, 2025 · see review
"I was too busy to really think much about this trip before we went, so I really had to trust Rita to create a fun itinerary with nice places to stay." - by Mia, May 23, 2025 · see review

Tomaz Martinek

(55 reviews)
Italy Travel Agent based in Slovenia
Tomaz specializes in: Multi-country tours, unique experiences, customised trips
Recent traveler reviews for Tomaz:
"Tomaz’ staff was amazing and responsive." - by Joanne, Jun 2, 2025 · see review
"Tomaz and Zala planned the perfect trip." - by Kristin, May 3, 2025 · see review
"After initial correspondence with Tomaz, Grand Cuvée Tours put together a great itinerary, both making suggestions and taking on board any requests that we had." - by Lesley, Oct 22, 2024 · see review

Maria Grazia Rubino

(55 reviews)
Italy Travel Agent based in Italy
Maria Grazia specializes in: Fully personalized trip plans. Cultural trips, rural tourism, romantic getaways, roots tourism. Family or couples trips.
Recent traveler reviews for Maria Grazia:
"The experience organising the trip with Maria Grazia was excellent from start to finish." - by Mark, Nov 10, 2023 · see review
"I do plan on returning to Italy in a near future and I will not hesitate to hire the services of arguably the best travel planner in the entire hemisphere, Maria Grazia Rubimo, and her talented team." - by Kidianga, Jul 19, 2023 · see review
"We had a fantastic two week trip to Souther Italy which we arranged with Maria Grazia." - by Fran, Jul 13, 2023 · see review

Eleni Fotiou

(46 reviews)
Italy Travel Agent based in Athens
Eleni specializes in: Family & kids
Recent traveler reviews for Eleni:
"Working with Eleni was a real pleasure with such a personable connection from the very first phone call." - by Caroline, Dec 5, 2024 · see review
"From start to finish Eleni and her team handled our group of 12 (6 couples most of us very close to retirement) with grace, enthusiasm and professionalism." - by Diane, Jul 17, 2024 · see review
"Our local specialist Eleni was amazing to work with, and we would recommend her to anyone looking to book a memorable vacation in Greece." - by Katherine, Jul 8, 2024 · see review

Fabio Ilardi

(44 reviews)
Italy Travel Agent based in Como, Italy
Fabio specializes in: Culinary Expeditions, Wine Tours and Tastings, Cultural Encounters, Luxury Retreats, Custom Tailoring
Recent traveler reviews for Fabio:
"A special thank you to Fabio for helping my daughter plan this amazing trip." - by Barbara, Oct 27, 2024 · see review
"I first worked with someone else, then Fabio." - by Donna, Oct 11, 2024 · see review
"Fabio was fabulous!" - by Lisa, Oct 8, 2024 · see review

Jessica Proietti

(43 reviews)
Italy Travel Agent based in Italy
Jessica specializes in: Food & Wine, Culture & Art, Discovering Hidden Gems, Gastronomic trips, Custom made trips, Cultural trips, Local experience trips, Awe-inspiring trips, LGBTQ+, roots tourism
Recent traveler reviews for Jessica:
"Hi Jessica, 4." - by Richard, Apr 29, 2025 · see review
"It’s genuinely hard to find the right words to explain just how incredible our recent trip to Napoli, Positano, and the Amalfi Coast was — all thanks to the phenomenal planning and support from Jessica at Storywalking." - by Vinay, Apr 15, 2025 · see review
"Jessica you are the most amazing, most organized & interactive trip specialist I ever worked with." - by Stacy Ann, Oct 21, 2024 · see review

Valeria Arcangeli

(37 reviews)
Italy Travel Agent based in Rome
Valeria specializes in: Leisure, Art, History, Local Culture, Food and Wine, Nature, Hiking, Family tours, Luxury Travel, Honeymooners
Recent traveler reviews for Valeria:
"Valeria set up the entire trip and it really couldn't have been better." - by David, Sep 12, 2024 · see review
"I would highly recommend anyone to use Valeria and her amazing team for their Italy adventure!" - by Molly, Sep 3, 2024 · see review
"Valeria helped me plan the perfect vacation for six people." - by Libby, Aug 31, 2024 · see review

Arianna Zampieri

(37 reviews)
Italy Travel Agent based in Italy
Arianna specializes in: Gastronomic tours, Food culture, Authentic experiences, Local producers, Visits & Tastings, Custom-made Trips, Roots Tourism
Recent traveler reviews for Arianna:
"I found you on google search and right from start Arianna has been most helpful and timely responses for all." - by Persis, Jun 11, 2025 · see review
"Arianna was incredibly patient and accommodating, customizing the itinerary to fit my preferences perfectly." - by Sindhu, Jun 6, 2025 · see review
"Arianna spent almost nine months working with me on a specialized tour of Northern Italy, that offered us flexibility to visit family as well as unusual, less toursity areas of the country." - by Gretchen, Jun 4, 2025 · see review

Karin Eckhard

(32 reviews)
Italy Travel Agent based in Madrid, Spain and USA
Karin specializes in: Tailor-made, culture, art, history, culture, architecture, gastronomy, outdoor activities, nature-based, small groups, off the beaten track
Recent traveler reviews for Karin:
"Karin was extremely responsive and took the time to explain everything thoroughly." - by Jonathan, Oct 27, 2022 · see review
"Karin’s direct experience and knowledge of Spain provided invaluable information in making decisions about the itinerary of the trip." - by Herbert, Sep 5, 2022 · see review
"Our local specialist, Karin, was incredibly thoughtful and attentive a long the way - including through the planning process and logistics on the ground." - by Brooke, Jul 21, 2022 · see review

Melanie Rapuano

(33 reviews)
Italy Travel Agent based in Italy
Melanie specializes in: Local experiences, food tours, storytelling, family trips
Recent traveler reviews for Melanie:
"We used Melanie for our family with 2 teenagers." - by janet, Jun 19, 2025 · see review
"Melanie planned an amazing itinerary that covered many tourist sites." - by Dori, Jun 16, 2025 · see review
"So glad I did because I was lucky enough to find Melanie." - by Harry, Jun 16, 2025 · see review

Sonia Vanzin

(26 reviews)
Italy Travel Agent based in Venice
Sonia specializes in: Luxury trips, Honeymooners, Family trips with young travelers
Recent traveler reviews for Sonia:
"Sonia, John and I want to Thank You for putting such an Amazing trip together for us!" - by Barbara, May 13, 2024 · see review
"From the initial planning stage, we enjoyed working with Sonia and collaborating together to get the perfect month long trip to Italy." - by Mary Jane, Nov 7, 2023 · see review
"Sonia listened to our requests as first time Italy visitors and filled our days with great experiences." - by Kristin, Jul 8, 2023 · see review

Eirini Daouka

(26 reviews)
Italy Travel Agent based in Greece
Eirini specializes in: Wine tastings, Gastronomy, Food, Local producers, Rural tourism, Roots tourism
Recent traveler reviews for Eirini:
"Eirini did a great job." - by Braden, May 13, 2025 · see review
"The driving experience was Overall, our trip was wonderful and I thank Eirini for all of the planning and arrangements." - by Laurayne, Oct 28, 2024 · see review
"Eirini included some wonderful ideas like the winery dinner, the cooking class, a food tour in Bologna with Darren etc." - by Anisha, Oct 12, 2024 · see review

Giulia Bonati

(25 reviews)
Italy Travel Agent based in Padova, Italy
Giulia specializes in: tailor-made travels and unique day tours
Recent traveler reviews for Giulia:
"This was our third trip to Italy using our Travel Agent Giulia with Liberty Travel through KimKim." - by Lee, Jun 13, 2025 · see review
"Giulia, our travel expert, handled our requests and worked with us throughout the planning process to provide a finished product that was wonderful." - by Connie, Sep 28, 2024 · see review
"Giulia put together a great 15 day trip for us and we truly did not have 1 issue the entire trip." - by Jason, Jul 10, 2024 · see review

Fabio Fasone

(22 reviews)
Italy Travel Agent based in Venice, Italy
Fabio specializes in: Leisure, families , art and culture, hiking, luxury travel, honeymoon
Recent traveler reviews for Fabio:
"Of course, it was good that Fabio first asked us what we wanted and then made a travel plan accordingly." - by Takaaki, Nov 17, 2023 · see review
"Fabio and Deborah were fantastic to work with." - by Jillian, Jan 3, 2023 · see review
"The trip for our Italian leg was extremely well organized in no small part thanks to Fabio and Danielle." - by Thomas, Oct 27, 2022 · see review

Anita Matijasevic

(21 reviews)
Italy Travel Agent based in Madrid & Florence
Anita specializes in: Couples romantic getaways, Family&Friends Trips, Hiking, Wine Tasting Experiences, Exploring the Lakes and nature...
Recent traveler reviews for Anita:
"I was amazed at how Anita, our local travel specialist, listened to our needs." - by Marcia, May 24, 2025 · see review
"From the very start of the process Anita was so helpful." - by Larry, May 21, 2025 · see review
"we had an excellent experience working with Anita and all the kimkim staff!" - by KAREN, Jan 29, 2025 · see review

Aline Durant

(20 reviews)
Italy Travel Agent based in Lyon
Aline specializes in: Family trip, Luxury, Honeymoon, Multi-City Trip, Mountains,
Recent traveler reviews for Aline:
"Our specialists, Aline and Bastien were super communicative and always ready to share ideas on experiences that would make our trip truly unique to us." - by Victoria, Jun 5, 2025 · see review
"We had a wonderful family vacation to France in Summer 2024, thanks to the exceptional planning and support from Aline and Bastien at Discovery DMC." - by Tyler, Apr 11, 2025 · see review
"Aline was terrific." - by Todd, Oct 7, 2024 · see review

Elena Del Vecchio

(18 reviews)
Italy Travel Agent based in Torino
Elena specializes in: South Italy, Lake Garda - Langhe hills - North- est of Italy -
Recent traveler reviews for Elena:
"Elena was amazing!" - by ., Oct 25, 2024 · see review
"Elena was wonderful in giving us all the details we needed to make traveling to our various locations seamless." - by Annette, Oct 15, 2024 · see review
"Our travel planner, Elena, did such a fantastic job in planning this trip." - by Alexa, Oct 15, 2024 · see review

Caterina Belvedere

(18 reviews)
Italy Travel Agent based in Arsoli (Rome)
Caterina specializes in: Luxury travels, food and wine tours, art and culture tours.
Recent traveler reviews for Caterina:
"Caterina took care in planning both where we stayed, as well as what was planned each day, making the trip pretty perfect." - by Erin, Jun 12, 2025 · see review
"Caterina did a great job with the planning of our trip." - by Lisa, May 28, 2025 · see review
"From start to finish, every detail was thoughtfully planned by Caterina and perfectly executed by Martina and all the team." - by Ana, May 1, 2025 · see review

Alberto Buzzanca

(15 reviews)
Italy Travel Agent based in Milano
Recent traveler reviews for Alberto:
"Alberto was excellent from KimKim." - by Mary, Jul 15, 2024 · see review
"Special thanks to her, our driver for the day, and Alberto because we woke up late on the morning of the tour, and they were all in constant communication and so accommodating despite being an hour behind on activities." - by Cate, Oct 29, 2023 · see review
"Our trip guide Alberto was great." - by John, Sep 19, 2023 · see review

Clemens Sengwein

(15 reviews)
Italy Travel Agent based in Vienna
Clemens specializes in: making the impossible possible, flexibility, creativity, high-end service, culinary experience, cultural trips, sporty activities, wine & beer tasting, off the beaten tracks, FUN, relaxation, spas
Recent traveler reviews for Clemens:
"Clemens and the Kimkim team was incredible from start to finish." - by Stephanie, May 15, 2025 · see review
"Thank you Clemens, Andrew and Kamilla!" - by Sylvia, May 15, 2025 · see review
"Clemens planned a beautiful tour of Germany for our family." - by Angela, Mar 18, 2025 · see review

Emi Carletti

(13 reviews)
Italy Travel Agent based in Rome
Emi specializes in: Italy: Rome, Florence, Venice, Milan, Sorrentine & Amalfi Coast
Recent traveler reviews for Emi:
"Emi, our consultant from Rome, created a wonderful itinerary for us with great tours and accommodations, car service when needed and a timeline that kept us entertained but not overwhelmed." - by Tammy, Oct 31, 2023 · see review
"Working with Emi at KimKim hi later her business associate, Francesco, I could not have been happier with they expertise, courteous and friendly accommodations, and tremendous service over the course of 8 months, especially in our final weeks leading up to our departure." - by Sean, Oct 24, 2023 · see review
"We had Emi as our agent and she was beyond amazing." - by Sari, Sep 23, 2023 · see review

Martina Venturi

(13 reviews)
Italy Travel Agent based in Milan
Martina specializes in: Culture, Local Cuisine, Wine Tastings, Outdoor Experiences, Off the Beaten Path Destinations
Recent traveler reviews for Martina:
"Martina and Gabriele and their entire team were thoughtful, attentive to our requests." - by Barbara, Apr 6, 2025 · see review
"First, I have to thank Martina, Elisa, Alessia, and the rest of the Authenticus Italy team for their guidance and patience in working with us to plan my 50th Birthday trip to Rome, Naples and the Amalfi Coast." - by James, Oct 10, 2024 · see review
"All of the sites that Martina suggested were great, and we loved the different wineries she selected for us to visit." - by Thomas, Oct 2, 2024 · see review

Lorenza Cannarsa

(12 reviews)
Italy Travel Agent based in Città della Pieve
Lorenza specializes in: Tuscany, Umbria, Amalfi Coast, Naples, Luxury Trip, Food Experiences
Recent traveler reviews for Lorenza:
"Our planner, Lorenza, was exceptional." - by Josie, Oct 7, 2024 · see review
"The itinerary and accommodations provided by Lorenza went off with nothing more than two minor issues noted below, which I offer only as constructive advice." - by Paul, Aug 13, 2024 · see review
"Lorenza picks for our family hit the mark on our needs and everything was amazing." - by Chris, Jul 22, 2024 · see review

Francesco Ferraiuolo

(10 reviews)
Italy Travel Agent based in Rome
Francesco specializes in: Cultural Travel, LGBTQ+, Customised Tours, Couples, Wine & Food Travel, Discovering Hidden Gems
Recent traveler reviews for Francesco:
"Francesco put together an amazing itinerary for us based on what we wanted our trip to look like." - by Marlyn, Apr 21, 2025 · see review
"Francesco did an amazing job!" - by Gail, Oct 24, 2024 · see review
"I want to Thank you again, Francesco, for such an awesome adventure❣️🇮🇹" - by Andrea, Oct 2, 2024 · see review

Giorgia Torre

(10 reviews)
Italy Travel Agent based in Madrid
Giorgia specializes in: Tailor-made, outdoor activities, culture, history and art, gastronomy
Recent traveler reviews for Giorgia:
"A big thank you to Giorgia for helping us plan such a memorable trip to Portugal in October 2024." - by Maja, Oct 22, 2024 · see review
"The hotels were in great locations and our agent, Giorgia, was very helpful during our trip with changing the time of our car rental to communicating with the hotel about our rooms." - by Jane, Aug 15, 2024 · see review
"Giorgia, Karin, and Carmen were wonderful with helping to create the perfect trip." - by Charles, Jun 3, 2024 · see review

Deborah Boarolo

(7 reviews)
Italy Travel Agent based in Venice
Recent traveler reviews for Deborah:
"Deborah was AMAZING!" - by Daniel, Aug 5, 2024 · see review
"Our travel specialist Deborah was absolutely AMAZING!" - by Vaishali, Jul 7, 2024 · see review
"Deborah was a delight to work with, very quick to understand what we were looking for on our trip and super responsive to many changes along the way, even last minute ones." - by Ian, Nov 15, 2023 · see review

Elisa Sciabica

(7 reviews)
Italy Travel Agent based in Milan
Elisa specializes in: Custom itinerary planning, accommodation and experiences reservations, transportation arrangements
Recent traveler reviews for Elisa:
"Elisa at KimKim was exceptional in her organization and exhibited high service excellence." - by Patrick, Aug 19, 2024 · see review
"Elisa was incredible." - by Elio & Jenn, Aug 12, 2024 · see review
"From the start of planning this trip, Elisa was always pleasant, punctual in her response, attune to the things we wanted to do while in Italy and made the trip with the transport to the various places we visited very easy." - by June, Jun 10, 2024 · see review

Luca D'Arcangelo

(7 reviews)
Italy Travel Agent based in Rome
Luca specializes in: Culture, Art, Food, Nature, Adventure
Recent traveler reviews for Luca:
"I loved that Luca was able to answer any questions via the WhatUp app at anytime during our trip." - by Katy, Apr 14, 2025 · see review
"Luca was awesome during the planning stage and very responsive while on the trip." - by Brent, Mar 30, 2025 · see review
"Luca helped me from day one and was amazing, especially with choosing excursions that would appeal to my grandson." - by Judith, Mar 16, 2025 · see review

Eleonora Arrigoni

(6 reviews)
Italy Travel Agent based in Milan
Eleonora specializes in: Destinations off the beaten path, nature, hiking, local cuisine and cultural heritage
Recent traveler reviews for Eleonora:
"Eleonora asked lots of questions, and then proposed a list of hotels and activities in each place." - by Laura, Nov 18, 2024 · see review
"Eleonora could not have planned a better trip for us." - by Lana, Jul 16, 2024 · see review
"Eleonora created the perfect plan encompassing Rome with an open air tour, Tuscany which included a breathtaking stay at a farm house with wonderful food and hospitality and the Italian Riviera with just the right amount of planned guided tours as well as open time to relax and explore." - by Joan, Jul 16, 2024 · see review

Marta Toso

(4 reviews)
Italy Travel Agent based in Venice, Italy
Marta specializes in: Tailor made itineraries, cultural tours, wine and food programs.
Recent traveler reviews for Marta:
"Marta communicated with us almost weekly until we left for the trip so were informed and felt prepared." - by Emily, Jun 6, 2025 · see review
"Marta was amazing to plan with and every single excursion was flawlessly executed." - by Nina, May 16, 2024 · see review
"Marta, our travel specialist was awesome." - by Sarah, Mar 26, 2024 · see review

Manuela Cardillo

(2 reviews)
Italy Travel Agent based in Madrid
Manuela specializes in: Foreign languages, travel planning
Born in the heart of Naples, but now calling the northern beauty of Brescia home, I am a travel enthusiast on a mission to share the wonders of Italy with other explorers. From Madrid and Tenerife's sun-drenched streets to Benidorm's lively shores, I have lived, worked, and explored some of... read more
Manuela's Favorite Itineraries:

Giulia Carucci

(2 reviews)
Italy Travel Agent based in Bologna
Giulia specializes in: Lake Como, Cinque Terre, Umbria, Puglia, Sicily, Wine tours
My name is Giulia, I was born in Milan in 1983 and raised in Milan's nearbies. When I was 26, I decided to move to Bologna to complete my University studies...but then I fell in love with this incredibly beautiful city, so I decided to remain there! My passion for travelling started when I... read more

Manon Kafawitz

(1 review)
Italy Travel Agent based in Munich
Manon specializes in: Stunning landscapes, world-renowned wine regions, rich gastronomic and cultural heritage
Born and raised in Provence, I have worked as a travel agent in Scotland, Germany, Switzerland, Italy and in Asia during 6 years, but I finally realized that there's no place like home ! Back in 2019 in my beautiful little village in the Luberon area, I am nom assisting guests to discover my... read more

More in Italy


Trip Reviews for Italy

The latest reviews by travelers who booked their trip on kimkim
4.8
Based on 972 ratings

We used Melanie for our family with 2 teenage...
Italy | Jun 6 - Jun 18, 2025

J
janet k.
Chicago, IL | Reviewed on Jun 19, 2025
We used Melanie for our family with 2 teenagers. When planning for Italy, we tried to plan on our own at first but it was quite overwhelming especially coming from the US and for 13days. It was worth using Melanie's planning services especially with our limited time to travel as a family and to make the best use of our time! Our two teens kept saying the following " the way she planned this makes complete sense! and the tour guides were so nice and tailored the tours and conversations to... Read more

We used Melanie for our family with 2 teenagers. When planning for Italy, we tried to plan on our own at first but it was quite overwhelming especially coming from the US and for 13days. It was worth using Melanie's planning services especially with our limited time to travel as a family and to make the best use of our time! Our two teens kept saying the following " the way she planned this makes complete sense! and the tour guides were so nice and tailored the tours and conversations to their interests! that they loved the tours and felt it was well paced " Things that would have stressed us out, like navigating pickups, arranging tours to, how to navigate the train systems, Melanie planned every detail out. We were so relaxed with very little to worry about, and she had people everyday make sure that we were good with our day schedule. She planned it so that the kids and parents got to do the "right amount" of tours, down time, exploring on our own. It's so funny , it's hard to imagine these things can be stressful on a trip, but when you are working with Melanie, and once you are in the trip, we all started saying, that makes sense to arrange this on this date, and this place first... at one point the trains needed to be switched and she took care of it seamlessly. All the stuff I would read online on Italy travel planning before caused a bit of anxiety when they were planning their own trips, but with Melanie, we didn't have to worry about it, because her itinerary and services just worked. Additionally, when my girl and I got sick, she followed up with us on how to best get care. It felt very comfortable, like you had family helping navigate you through Italy. We will for sure use her again when we come back to explore other parts of Italy. Communication was very prompt, and drivers were kind and courteous, and Melanie and Agoda were fabulous in taking care of each step. Highly recommended !

Hotel Reviews
VENICE TIME HOTEL
Venice

perfect place, beautiful, great breakfast, people were so kind and welcoming Beautiful courtyard. Close to everything yet quiet and feels like a secret getaway from all the bustle to relax at night. Even had gluten free breakfast!

Authenticity & Character
Location
little alley , safe but literally close to the main areas
Staff
Cleanliness & Comfort
So' Lifestyle Hotel Sorrento
Sorrento

The best hotel for Sorrento, when the beachclubs can only offer so much, like more tanning than anything, this hotel had a wonderful beautiful pool to refresh. Highly recommended! even had gluten free breakfast! Kind staff and very clean and modern

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Della Conciliazione
Rome

perfect spot! close to vatican and yet only 20min walk to main shopping and sites. Didn't realize this hotel was right in front of the most charming brick laden street , quiet little souvenir shops, 3 gelatos all within the same street, outside restaurants patio dining, but yet quiet and right amount of bustle to make you feel part of something. Lovely beautiful hotel. Great breakfast. Lovely staff. Highly recommend. clean !

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Venice Gondola Ride
Venice Gondola Ride
Venice

Amazing gondola ride, our tour guide we didn't realize was so famous! He even sang for us! Our teen girls loved this.

Quality of Experience
Guides, Drivers and Staff
Transport
Private boat tour on the Amalfi Coast
Private boat tour on the Amalfi Coast
Italy

Must do! Our teens loved the private boat, had a bathroom, very clean, sunbathed on the desk, and skipper was so kind and flexible. Spent the whole day stopping and shopping and swimming in the sea. Clean nice boat

Quality of Experience
Guides, Drivers and Staff
Transport
Day trip from Sorrento to Pompeii and Mt Vesuvius
Day trip from Sorrento to Pompeii and Mt Vesuvius
Italy

OUR TEENS LOVED THIS! They way that Melanie our Kim Kim Agent timed the tour was perfect so that it wasn't too terribly hot. They really had a good experience with the tour guide, he was fantastic, he was so enthusiastic and our family could really get a first hand look at how they lived. He was a great storyteller,and could not have been with a better tour guide for Pompeii! Mt Vesuvius was fantastic also! Both timed just perfectly.

Quality of Experience
Guides, Drivers and Staff
Transport
Colosseo and Roman forums adventure
Colosseo and Roman forums adventure
Rome

Our family loved this, great tour and guide, highly recommend private tour, get a lot more information!!

Quality of Experience
Guides, Drivers and Staff
Transport
Appian Way by E-bike: Tour with Catacombs, Aqueducts, and Food
Appian Way by E-bike: Tour with Catacombs, Aqueducts, and Food
Rome

family loved this experience! Tour guide that Melanie picked was great, tailored the tour to the kids interests, so kind, and the. biking and catacombs was truly an experience for them. HIGHLY recommended!

Quality of Experience
Guides, Drivers and Staff
Transport
Vatican & Sistine Chapel Tour
Vatican & Sistine Chapel Tour
Rome

The tour guide Melanie chose was fantastic! He was so knowledgeable and knew how to weave through the crowd! There were crowds of people, but Melanie's arrangement allowed use to bypass all the lines and just get in, the guide showed us all the key pieces and you could see all the correlation with the other. Fantastic and quite amazing tour!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Melanie Rapuano

Best Trip Ever!
Italy | Jun 3 - Jun 12, 2025

K
Kristin C.
Atlanta, GA | Reviewed on Jun 18, 2025
I am so happy with the service level, organization, details, and help with my trip to Italy. This was my first trip to Europe so I was nervous to plan this myself. KimKim (Rita) were magnificent to work with. Every detail was planned perfectly. Communication was excellent. Tours, transfers, trains etc. were so easy. The app we used on our trip was organized and user friendly. We had a little issue with a transfer while in Amalfi Coast and KimKim fixed it with no issues and very quick... Read more

I am so happy with the service level, organization, details, and help with my trip to Italy. This was my first trip to Europe so I was nervous to plan this myself. KimKim (Rita) were magnificent to work with. Every detail was planned perfectly. Communication was excellent. Tours, transfers, trains etc. were so easy. The app we used on our trip was organized and user friendly. We had a little issue with a transfer while in Amalfi Coast and KimKim fixed it with no issues and very quick to respond. I highly highly highly recommend KimKim for your next travel destination. I am already planning another trip and will use KimKim again!

Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on Jun 19, 2025

Dear Kristin, thank you so much for your wonderful review! It truly means a lot to know that your first trip to Europe was such a success!! It was a pleasure working with you, and I’m already excited to help you plan your next adventure🥹 All my best, Rita

We had an amazing two weeks in Italy (June202...
Italy | Jun 3 - Jun 15, 2025

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Dori S.
Newark, NJ | Reviewed on Jun 16, 2025
We had an amazing two weeks in Italy (June2025)
We visited Rome Florence and Sorrento with many small cities in between. Melanie planned an amazing itinerary that covered many tourist sites. Having everything taken care of made the trip enjoyable for all. We had an amazing family vacation and made memories for a life time. Thanks to Melanie and the KimKim team.
Read more

We had an amazing two weeks in Italy (June2025)
We visited Rome Florence and Sorrento with many small cities in between. Melanie planned an amazing itinerary that covered many tourist sites. Having everything taken care of made the trip enjoyable for all. We had an amazing family vacation and made memories for a life time. Thanks to Melanie and the KimKim team.

Hotel Reviews
Grand Hotel President Sorrento
Sorrento

This hotel had absolutely amazing views!!! The views were the best part of this hotel. The rooms were fine but nothing special as was the food. The staff at the front desk were not very nice or helpful, it was as if you had to pull information out of them. Due to the location of this hotel (which is not ideal) you need to take a shuttle in and out of town. The shuttle was extremely hot and many times full, so it could become quite inconvenient. Not a hotel I would return to.

Authenticity & Character
Views were beautiful
Location
Staff
Cleanliness & Comfort
Rooms were clean outside at the villa could use some attention
Relais Le Clarisse Rome
Rome

This hotel is a gem in Rome. We were lucky enough to have garden rooms which we loved. Rooms are clean, staff is friendly and it’s a nice location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palazzo Castri 1874
Florence

This is a beautiful hotel, very clean, rooms are great, and a nice outdoor area. However, the location is a bit of a walk from the places you want to be close to and it is quite stuffy (staff and guests).

Location
Far from everything
Staff
Not overly friendly
Cleanliness & Comfort
Activity Reviews
Boat tour along the Amalfi Coast
Boat tour along the Amalfi Coast
Sorrento

This tour was great!! Best way to see Amalfi and Positano by far. Would highly recommend a boat tour if in the area.

Quality of Experience
Guides, Drivers and Staff
Our driver was a bit quiet and unsure of where we were going but he was very nice and we had a good day
Transport
Colosseo and Roman forums adventure
Colosseo and Roman forums adventure
Rome

This tour was amazing!! In my opinion I wish the tour guide would have talked a bit less and really only spoke on key points. There was a lot of information given that was not of any interest especially to twenty something yr old boys.

Quality of Experience
Guides, Drivers and Staff
Transport
Vatican & Sistine Chapel Tour
Vatican & Sistine Chapel Tour
Rome

The Vatican is amazing!!! No matter how you see it I can not imagine not being amazed. Our tour guide was very talkative and not all of the information was of interest to us. She also rushed us through areas when we wanted to stop and take pictures, she seemed more focused on getting through the tour than our experience

Quality of Experience
Guides, Drivers and Staff
Transport
Appian Way by E-bike: Tour with Catacombs, Aqueducts, and Food
Appian Way by E-bike: Tour with Catacombs, Aqueducts, and Food
Rome

This was the highlight of our trip. I highly recommend this tour as long as you can ride a bike, you see things you would otherwise probably not see while visiting Rome. The bonus was our tour guide Alex, he was just amazing!!

Quality of Experience
Your was great
Guides, Drivers and Staff
Alex was amazing!
Transport
Florence Walking Tour
Florence Walking Tour
Italy

This tour is just ok, not sure it is necessary when visiting Florence

Quality of Experience
Guides, Drivers and Staff
Day trip to Siena and San Gimignano
Day trip to Siena and San Gimignano
Italy

We loved this experience!!! We didn’t know much before we went but so happy we did. The views were amazing and walking around the beautiful streets, restaurants and stores made for a great day!!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Jun 17, 2025
Hi Dori, thank you so much for taking the time to leave your lovely review.
And thank you so much for the notes on the hotels too, this is always very important to us.
Next time we will sure to select a hotel in the center of Sorrento, it's not always easy to find rooms but we will definitely find a better location for you.
I agree about Florence, it's so compact that just walking around is nice and relaxing, maybe next time we will make the tour less about sights and more about relaxing... Read more

Hi Dori,

thank you so much for taking the time to leave your lovely review.
And thank you so much for the notes on the hotels too, this is always very important to us.
Next time we will sure to select a hotel in the center of Sorrento, it's not always easy to find rooms but we will definitely find a better location for you.

I agree about Florence, it's so compact that just walking around is nice and relaxing, maybe next time we will make the tour less about sights and more about relaxing and activities for you to all enjoy as a family.

Thanks again Dori, and I look forward to helping plan your next trip!

Melanie

Great decision
Italy | Jun 3 - Jun 15, 2025

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Harry S.
Newark, NJ | Reviewed on Jun 16, 2025
I usually do not write reviews, but I have to make an exception because this was a big trip for my family. We just returned from a great 2 week trip to Italy. (Rome, Florence and Sorrento). I found KimKim from an internet search and decided to give it a try. So glad I did because I was lucky enough to find Melanie. From the very first contact with her, she made me feel comfortable with the KK decision. Over the course of 2 to 3 weeks she and I crafted the perfect itinerary for our family.... Read more

I usually do not write reviews, but I have to make an exception because this was a big trip for my family. We just returned from a great 2 week trip to Italy. (Rome, Florence and Sorrento). I found KimKim from an internet search and decided to give it a try. So glad I did because I was lucky enough to find Melanie. From the very first contact with her, she made me feel comfortable with the KK decision.

Over the course of 2 to 3 weeks she and I crafted the perfect itinerary for our family. From accommodations, tours, transfers everything was thoughtfully arranged to meet our preferences.

What really made me write this review was the great communication. She responded quickly to all of our questions, gave recommendations, even while we were in Italy, making sure that everything was going smoothly. Having this comfort made our vacation completely stress-free.

The trip itself was flawless—every detail was taken care of, and every recommendation hit the mark.

If you're looking for a travel agent who genuinely cares, listens, and creates a tailor-made experience, you will not be disappointed with Melanie. We can't thank her enough for giving our family memories that will last a lifetime. Highly recommended!

Hotel Review
Relais Le Clarisse Rome
Rome

This was our favorite hotel on our 2 week vacation. Rome, Florence and Sorrento. We had rooms in the courtyard area which might be the reason we like it so much. The rooms themselves are nothing great but they had everything you needed. The hotel was clean and the staff was very friendly. The location, Travestere, was a nice break from all of the crowds in Rome center. Added bonus was that there are a lot of restaurants within walking distance.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Appian Way by E-bike: Tour with Catacombs, Aqueducts, and Food
Appian Way by E-bike: Tour with Catacombs, Aqueducts, and Food
Rome

Not having high expectations, our family of 4 booked this e-bike tour of aqueducts/Appian/catacombs. We’ve been in Italy for 2 weeks and this was one of the top highlights of our trip. Alex was exceptional, everyone in our family connected with him and had a fantastic time. We wish we could’ve taken him for the rest of our trip.

Quality of Experience
Guides, Drivers and Staff
Alex was great!
Transport
Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Jun 17, 2025

Hi Harry,
I feel even more honoured now knowing you don't usually write reviews!

Thank you for being the perfect guests. Thank you for trusting me with your trip and thank you for taking part in the trip planning too; it's always the best way to build a trip!

I'm pleased it all went smoothly and I'm even more happy I helped make those special family memories.

I look forward to your next trip to Italy and I will pass on your message to Alex.

Thanks again!
Melanie

Well organised fun from Venice to Rome
Italy | May 21 - Jun 3, 2025

Stephen
Stephen Y.
Australia | Reviewed on Jun 15, 2025
Our tour of Italy was spectacular, expertly managed by our local specialist Giulia. We travelled across the northern half of the country seamlessly, with easy-to-follow instructions for trains, transfers and car hire.
Our hotel in Venice was quiet, despite being just off the main thoroughfare. The hidden Venice private tour was great, with good food and wine. We returned to one of the osterias for a meal another day, our guide Marta giving us some great tips for local eateries.
Bologna...
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Our tour of Italy was spectacular, expertly managed by our local specialist Giulia. We travelled across the northern half of the country seamlessly, with easy-to-follow instructions for trains, transfers and car hire.
Our hotel in Venice was quiet, despite being just off the main thoroughfare. The hidden Venice private tour was great, with good food and wine. We returned to one of the osterias for a meal another day, our guide Marta giving us some great tips for local eateries.
Bologna was fun, more great food and wine, and the timely chance to participate in some local sporting events.
Late May was an ideal time to drive around Tuscany, some tourist crowds but not yet peak season. We loved our pasta cooking class at a cheese farm, followed by ... more great food and wine. Found several hidden gems of food shops, restaurants, and handmade goods away from the main tourist trodden streets in several of the towns.
Finished in Rome, managed to see the end of the Giro d'Italia, enjoyed many of the busy tourist sites, many of which were free on the first Sunday of the month. Our small group tours of the Vatican and Catacombs ended up being private tours which allowed our guides to customise the itineraries for our interests.

Hotel Review
Ca' Pozzo Inn
Venice

Quiet despite being a stones throw from the main thoroughfare through the city. The staff were helpful and friendly. Breakfasts were great.

Authenticity & Character
Secure courtyard accessed through a covered alleyway (sotoportego).
Location
A moderate walk from many of the sites. A waterbus stop is close by.
Staff
Cleanliness & Comfort
Activity Review
Hidden Venice and cicchetti experience
Hidden Venice and cicchetti experience
Italy

Our guide Marta took us through several streets off the main tourist path and we saw several of the quirkier sites of Venice. Food and wine were sampled at several great osterias. We got some great tips on eateries where the food was delicious and the prices reasonable.

Local specialist: Giulia Carucci
Giulia
Giulia Carucci
Local specialist in Bologna | Replied on Jun 16, 2025

Dear Stephen and Jakki,

thank you very much for your kind words!
An most of all: I am so happy to hear that you liked your trip so much! This is exactly what I aim for when I plan a trip for some travellers and your feedback is the best reward I could dream of!
I hope you will now keep such great memories with you back home! :)

All the best from Italy and if ever you wished to see more of my wonderful country, don't hesitate to get in touch again!
Warmly,
Giulia