Italy Travel Agents

Kimkim has selected the best Italy travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in Italy who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
Plan your trip to Italy
Chat with a local specialist who can help organize your trip.

Tasos Mylonas

(128 reviews)
Italy Travel Agent based in Syros, Cyclades islands, Greece
Tasos specializes in: cultural trips, food & wine, nature appreciation, mild adventure, road trips, city discovery, profile-based custom-made trips
Recent traveler reviews for Tasos:
"We had to make several changes to our trip (including dates of tours/hotel bookings) within a few weeks of travel and Tasos was great at sorting everything out without compromising our plans." - by Anil, Oct 13, 2024 · see review
"Tasos was absolutely the best to work with along with Travel12 and kimkim." - by Sharon, Oct 10, 2024 · see review
"We came in with a rough vision, and Tasos used local knowlege to help us refine it." - by Gail, Aug 2, 2024 · see review

Beatriz De Pablo Rocha

(115 reviews)
Italy Travel Agent based in Madrid
Recent traveler reviews for Beatriz:
"I decided to choose our hotels, and agreed on a couple that Beatriz recommended." - by Deborah, May 30, 2025 · see review
"Working with Beatriz to plan this very special trip was an exceptionally easy process." - by Jessica, Apr 26, 2025 · see review
"My daughter Alayne and I had a wonderful memorable winter trip to Madrid and Barcelona, all thanks to the meticulous planning and care from Beatriz and her amazing team at Espiritu Travel." - by Patti, Dec 21, 2024 · see review

Marina Courtaut

(109 reviews)
Italy Travel Agent based in Madrid
Recent traveler reviews for Marina:
"Our travel consultant, Marina planned the perfect trip for my family of all ages- from teenagers to seniors." - by Catherine, Apr 1, 2025 · see review
"Marina was very responsive and had an amazing itinerary for us." - by Preet Paul, Dec 21, 2024 · see review
"The information Marina gave us was for the most part very clear and timely and correct." - by Beth, Nov 13, 2024 · see review

Andrea Gambino

(84 reviews)
Italy Travel Agent based in Turin, Italy
Andrea specializes in: Local Experiences, Custom Made Tours, Luxury, Couples
Recent traveler reviews for Andrea:
"Andrea was a pleasure to work with." - by Ruth, Jun 9, 2025 · see review
"Andrea was so knowledgeable and wonderful!" - by Judi, Jun 7, 2025 · see review
"Andrea was attentive and detail oriented and always answered whatever questions we had ." - by Michael, Nov 5, 2024 · see review

Chris Gravas

(82 reviews)
Italy Travel Agent based in Athens, Greece
Chris specializes in: Families' & friends' trips (up to 10 people), memorable honeymoons, adventurous road trips to Mainland Greece & Peloponnese, activities in nature, history/culture/gastronomy & wine in Greece and Italy, and all kinds of tailor-made travel
Recent traveler reviews for Chris:
"Our local specialist Chris was excellent in every way." - by Peter, May 27, 2025 · see review
"⭐️⭐️⭐️⭐️⭐️ I recently returned from an incredible family vacation to Italy, and I cannot recommend our travel consultant, Chris highly enough!" - by Court, Apr 27, 2025 · see review
"Our local specialist Chris was very flexible especially when we first started booking with KimKim." - by Julia, Oct 27, 2024 · see review

Irene Lappa

(60 reviews)
Italy Travel Agent based in Athens, Greece
Irene specializes in: Gastronomy & Culture
Recent traveler reviews for Irene:
"Irene (KimKim) did an amazing job of planning our trip, tickets were purchased ahead of time so we could skip the line." - by STEVE, May 13, 2025 · see review
"Irene was the specialist we worked with and she put together a full plan in a very short time that included hotels, tour guides, entry tickets to museums and sites, ferry tickets, private ground transportation and driver, and experiences such as sailing, a cooking class, wine tasting, and more." - by Agnes, Nov 3, 2024 · see review
"From the beginning, our agent, Irene, crafted a trip that encompassed our wildest dreams." - by Alice, Oct 23, 2024 · see review

Rita Pagano

(60 reviews)
Italy Travel Agent based in Madrid
Rita specializes in: Tailor-made, art, culture, gastronomy, family friendly and outdoor activities.
Recent traveler reviews for Rita:
"Rita from the KimKim team was great to work with to get our literary set up." - by Mike, May 24, 2025 · see review
"I was too busy to really think much about this trip before we went, so I really had to trust Rita to create a fun itinerary with nice places to stay." - by Mia, May 23, 2025 · see review
"Rita and our local guides were incredibly helpful." - by Katie, May 17, 2025 · see review

Tomaz Martinek

(55 reviews)
Italy Travel Agent based in Slovenia
Tomaz specializes in: Multi-country tours, unique experiences, customised trips
Recent traveler reviews for Tomaz:
"Tomaz’ staff was amazing and responsive." - by Joanne, Jun 2, 2025 · see review
"Tomaz and Zala planned the perfect trip." - by Kristin, May 3, 2025 · see review
"After initial correspondence with Tomaz, Grand Cuvée Tours put together a great itinerary, both making suggestions and taking on board any requests that we had." - by Lesley, Oct 22, 2024 · see review

Maria Grazia Rubino

(55 reviews)
Italy Travel Agent based in Italy
Maria Grazia specializes in: Fully personalized trip plans. Cultural trips, rural tourism, romantic getaways, roots tourism. Family or couples trips.
Recent traveler reviews for Maria Grazia:
"The experience organising the trip with Maria Grazia was excellent from start to finish." - by Mark, Nov 10, 2023 · see review
"I do plan on returning to Italy in a near future and I will not hesitate to hire the services of arguably the best travel planner in the entire hemisphere, Maria Grazia Rubimo, and her talented team." - by Kidianga, Jul 19, 2023 · see review
"We had a fantastic two week trip to Souther Italy which we arranged with Maria Grazia." - by Fran, Jul 13, 2023 · see review

Eleni Fotiou

(46 reviews)
Italy Travel Agent based in Athens
Eleni specializes in: Family & kids
Recent traveler reviews for Eleni:
"Working with Eleni was a real pleasure with such a personable connection from the very first phone call." - by Caroline, Dec 5, 2024 · see review
"From start to finish Eleni and her team handled our group of 12 (6 couples most of us very close to retirement) with grace, enthusiasm and professionalism." - by Diane, Jul 17, 2024 · see review
"Our local specialist Eleni was amazing to work with, and we would recommend her to anyone looking to book a memorable vacation in Greece." - by Katherine, Jul 8, 2024 · see review

Fabio Ilardi

(44 reviews)
Italy Travel Agent based in Como, Italy
Fabio specializes in: Culinary Expeditions, Wine Tours and Tastings, Cultural Encounters, Luxury Retreats, Custom Tailoring
Recent traveler reviews for Fabio:
"A special thank you to Fabio for helping my daughter plan this amazing trip." - by Barbara, Oct 27, 2024 · see review
"I first worked with someone else, then Fabio." - by Donna, Oct 11, 2024 · see review
"Fabio was fabulous!" - by Lisa, Oct 8, 2024 · see review

Jessica Proietti

(43 reviews)
Italy Travel Agent based in Italy
Jessica specializes in: Food & Wine, Culture & Art, Discovering Hidden Gems, Gastronomic trips, Custom made trips, Cultural trips, Local experience trips, Awe-inspiring trips, LGBTQ+, roots tourism
Recent traveler reviews for Jessica:
"Hi Jessica, 4." - by Richard, Apr 29, 2025 · see review
"It’s genuinely hard to find the right words to explain just how incredible our recent trip to Napoli, Positano, and the Amalfi Coast was — all thanks to the phenomenal planning and support from Jessica at Storywalking." - by Vinay, Apr 15, 2025 · see review
"Jessica you are the most amazing, most organized & interactive trip specialist I ever worked with." - by Stacy Ann, Oct 21, 2024 · see review

Valeria Arcangeli

(37 reviews)
Italy Travel Agent based in Rome
Valeria specializes in: Leisure, Art, History, Local Culture, Food and Wine, Nature, Hiking, Family tours, Luxury Travel, Honeymooners
Recent traveler reviews for Valeria:
"Valeria set up the entire trip and it really couldn't have been better." - by David, Sep 12, 2024 · see review
"I would highly recommend anyone to use Valeria and her amazing team for their Italy adventure!" - by Molly, Sep 3, 2024 · see review
"Valeria helped me plan the perfect vacation for six people." - by Libby, Aug 31, 2024 · see review

Arianna Zampieri

(37 reviews)
Italy Travel Agent based in Italy
Arianna specializes in: Gastronomic tours, Food culture, Authentic experiences, Local producers, Visits & Tastings, Custom-made Trips, Roots Tourism
Recent traveler reviews for Arianna:
"I found you on google search and right from start Arianna has been most helpful and timely responses for all." - by Persis, Jun 11, 2025 · see review
"Arianna was incredibly patient and accommodating, customizing the itinerary to fit my preferences perfectly." - by Sindhu, Jun 6, 2025 · see review
"Arianna spent almost nine months working with me on a specialized tour of Northern Italy, that offered us flexibility to visit family as well as unusual, less toursity areas of the country." - by Gretchen, Jun 4, 2025 · see review

Karin Eckhard

(31 reviews)
Italy Travel Agent based in Madrid, Spain and USA
Karin specializes in: Tailor-made, culture, art, history, culture, architecture, gastronomy, outdoor activities, nature-based, small groups, off the beaten track
Recent traveler reviews for Karin:
"Karin was extremely responsive and took the time to explain everything thoroughly." - by Jonathan, Oct 27, 2022 · see review
"Karin’s direct experience and knowledge of Spain provided invaluable information in making decisions about the itinerary of the trip." - by Herbert, Sep 5, 2022 · see review
"Our local specialist, Karin, was incredibly thoughtful and attentive a long the way - including through the planning process and logistics on the ground." - by Brooke, Jul 21, 2022 · see review

Melanie Rapuano

(30 reviews)
Italy Travel Agent based in Italy
Melanie specializes in: Local experiences, food tours, storytelling, family trips
Recent traveler reviews for Melanie:
"Happily (and honestly unexpectedly), the trip was 100% seamless thanks to our travel specialist, Melanie." - by Kris, Jun 9, 2025 · see review
"Melanie from Kimkim made planning our niece’s 16th birthday trip a breeze." - by Marnie, Jun 9, 2025 · see review
"Melanie planned everything wonderfully." - by Kay, Jun 5, 2025 · see review

Sonia Vanzin

(26 reviews)
Italy Travel Agent based in Venice
Sonia specializes in: Luxury trips, Honeymooners, Family trips with young travelers
Recent traveler reviews for Sonia:
"Sonia, John and I want to Thank You for putting such an Amazing trip together for us!" - by Barbara, May 13, 2024 · see review
"From the initial planning stage, we enjoyed working with Sonia and collaborating together to get the perfect month long trip to Italy." - by Mary Jane, Nov 7, 2023 · see review
"Sonia listened to our requests as first time Italy visitors and filled our days with great experiences." - by Kristin, Jul 8, 2023 · see review

Eirini Daouka

(26 reviews)
Italy Travel Agent based in Greece
Eirini specializes in: Wine tastings, Gastronomy, Food, Local producers, Rural tourism, Roots tourism
Recent traveler reviews for Eirini:
"Eirini did a great job." - by Braden, May 13, 2025 · see review
"The driving experience was Overall, our trip was wonderful and I thank Eirini for all of the planning and arrangements." - by Laurayne, Oct 28, 2024 · see review
"Eirini included some wonderful ideas like the winery dinner, the cooking class, a food tour in Bologna with Darren etc." - by Anisha, Oct 12, 2024 · see review

Giulia Bonati

(25 reviews)
Italy Travel Agent based in Padova, Italy
Giulia specializes in: tailor-made travels and unique day tours
Recent traveler reviews for Giulia:
"This was our third trip to Italy using our Travel Agent Giulia with Liberty Travel through KimKim." - by Lee, Jun 13, 2025 · see review
"Giulia, our travel expert, handled our requests and worked with us throughout the planning process to provide a finished product that was wonderful." - by Connie, Sep 28, 2024 · see review
"Giulia put together a great 15 day trip for us and we truly did not have 1 issue the entire trip." - by Jason, Jul 10, 2024 · see review

Fabio Fasone

(22 reviews)
Italy Travel Agent based in Venice, Italy
Fabio specializes in: Leisure, families , art and culture, hiking, luxury travel, honeymoon
Recent traveler reviews for Fabio:
"Of course, it was good that Fabio first asked us what we wanted and then made a travel plan accordingly." - by Takaaki, Nov 17, 2023 · see review
"Fabio and Deborah were fantastic to work with." - by Jillian, Jan 3, 2023 · see review
"The trip for our Italian leg was extremely well organized in no small part thanks to Fabio and Danielle." - by Thomas, Oct 27, 2022 · see review

Anita Matijasevic

(20 reviews)
Italy Travel Agent based in Madrid & Florence
Anita specializes in: Couples romantic getaways, Family&Friends Trips, Hiking, Wine Tasting Experiences, Exploring the Lakes and nature...
Recent traveler reviews for Anita:
"I was amazed at how Anita, our local travel specialist, listened to our needs." - by Marcia, May 24, 2025 · see review
"From the very start of the process Anita was so helpful." - by Larry, May 21, 2025 · see review
"we had an excellent experience working with Anita and all the kimkim staff!" - by KAREN, Jan 29, 2025 · see review

Aline Durant

(19 reviews)
Italy Travel Agent based in Lyon
Aline specializes in: Family trip, Luxury, Honeymoon, Multi-City Trip, Mountains,
Recent traveler reviews for Aline:
"Our specialists, Aline and Bastien were super communicative and always ready to share ideas on experiences that would make our trip truly unique to us." - by Victoria, Jun 5, 2025 · see review
"We had a wonderful family vacation to France in Summer 2024, thanks to the exceptional planning and support from Aline and Bastien at Discovery DMC." - by Tyler, Apr 11, 2025 · see review
"Aline was terrific." - by Todd, Oct 7, 2024 · see review

Elena Del Vecchio

(18 reviews)
Italy Travel Agent based in Torino
Elena specializes in: South Italy, Lake Garda - Langhe hills - North- est of Italy -
Recent traveler reviews for Elena:
"Elena was amazing!" - by ., Oct 25, 2024 · see review
"Elena was wonderful in giving us all the details we needed to make traveling to our various locations seamless." - by Annette, Oct 15, 2024 · see review
"Our travel planner, Elena, did such a fantastic job in planning this trip." - by Alexa, Oct 15, 2024 · see review

Caterina Belvedere

(18 reviews)
Italy Travel Agent based in Arsoli (Rome)
Caterina specializes in: Luxury travels, food and wine tours, art and culture tours.
Recent traveler reviews for Caterina:
"Caterina took care in planning both where we stayed, as well as what was planned each day, making the trip pretty perfect." - by Erin, Jun 12, 2025 · see review
"Caterina did a great job with the planning of our trip." - by Lisa, May 28, 2025 · see review
"From start to finish, every detail was thoughtfully planned by Caterina and perfectly executed by Martina and all the team." - by Ana, May 1, 2025 · see review

Alberto Buzzanca

(15 reviews)
Italy Travel Agent based in Milano
Recent traveler reviews for Alberto:
"Alberto was excellent from KimKim." - by Mary, Jul 15, 2024 · see review
"Special thanks to her, our driver for the day, and Alberto because we woke up late on the morning of the tour, and they were all in constant communication and so accommodating despite being an hour behind on activities." - by Cate, Oct 29, 2023 · see review
"Our trip guide Alberto was great." - by John, Sep 19, 2023 · see review

Clemens Sengwein

(15 reviews)
Italy Travel Agent based in Vienna
Clemens specializes in: making the impossible possible, flexibility, creativity, high-end service, culinary experience, cultural trips, sporty activities, wine & beer tasting, off the beaten tracks, FUN, relaxation, spas
Recent traveler reviews for Clemens:
"Clemens and the Kimkim team was incredible from start to finish." - by Stephanie, May 15, 2025 · see review
"Thank you Clemens, Andrew and Kamilla!" - by Sylvia, May 15, 2025 · see review
"Clemens planned a beautiful tour of Germany for our family." - by Angela, Mar 18, 2025 · see review

Emi Carletti

(13 reviews)
Italy Travel Agent based in Rome
Emi specializes in: Italy: Rome, Florence, Venice, Milan, Sorrentine & Amalfi Coast
Recent traveler reviews for Emi:
"Emi, our consultant from Rome, created a wonderful itinerary for us with great tours and accommodations, car service when needed and a timeline that kept us entertained but not overwhelmed." - by Tammy, Oct 31, 2023 · see review
"Working with Emi at KimKim hi later her business associate, Francesco, I could not have been happier with they expertise, courteous and friendly accommodations, and tremendous service over the course of 8 months, especially in our final weeks leading up to our departure." - by Sean, Oct 24, 2023 · see review
"We had Emi as our agent and she was beyond amazing." - by Sari, Sep 23, 2023 · see review

Martina Venturi

(13 reviews)
Italy Travel Agent based in Milan
Martina specializes in: Culture, Local Cuisine, Wine Tastings, Outdoor Experiences, Off the Beaten Path Destinations
Recent traveler reviews for Martina:
"Martina and Gabriele and their entire team were thoughtful, attentive to our requests." - by Barbara, Apr 6, 2025 · see review
"First, I have to thank Martina, Elisa, Alessia, and the rest of the Authenticus Italy team for their guidance and patience in working with us to plan my 50th Birthday trip to Rome, Naples and the Amalfi Coast." - by James, Oct 10, 2024 · see review
"All of the sites that Martina suggested were great, and we loved the different wineries she selected for us to visit." - by Thomas, Oct 2, 2024 · see review

Lorenza Cannarsa

(12 reviews)
Italy Travel Agent based in Città della Pieve
Lorenza specializes in: Tuscany, Umbria, Amalfi Coast, Naples, Luxury Trip, Food Experiences
Recent traveler reviews for Lorenza:
"Our planner, Lorenza, was exceptional." - by Josie, Oct 7, 2024 · see review
"The itinerary and accommodations provided by Lorenza went off with nothing more than two minor issues noted below, which I offer only as constructive advice." - by Paul, Aug 13, 2024 · see review
"Lorenza picks for our family hit the mark on our needs and everything was amazing." - by Chris, Jul 22, 2024 · see review

Francesco Ferraiuolo

(10 reviews)
Italy Travel Agent based in Rome
Francesco specializes in: Cultural Travel, LGBTQ+, Customised Tours, Couples, Wine & Food Travel, Discovering Hidden Gems
Recent traveler reviews for Francesco:
"Francesco put together an amazing itinerary for us based on what we wanted our trip to look like." - by Marlyn, Apr 21, 2025 · see review
"Francesco did an amazing job!" - by Gail, Oct 24, 2024 · see review
"I want to Thank you again, Francesco, for such an awesome adventure❣️🇮🇹" - by Andrea, Oct 2, 2024 · see review

Giorgia Torre

(10 reviews)
Italy Travel Agent based in Madrid
Giorgia specializes in: Tailor-made, outdoor activities, culture, history and art, gastronomy
Recent traveler reviews for Giorgia:
"A big thank you to Giorgia for helping us plan such a memorable trip to Portugal in October 2024." - by Maja, Oct 22, 2024 · see review
"The hotels were in great locations and our agent, Giorgia, was very helpful during our trip with changing the time of our car rental to communicating with the hotel about our rooms." - by Jane, Aug 15, 2024 · see review
"Giorgia, Karin, and Carmen were wonderful with helping to create the perfect trip." - by Charles, Jun 3, 2024 · see review

Deborah Boarolo

(7 reviews)
Italy Travel Agent based in Venice
Recent traveler reviews for Deborah:
"Deborah was AMAZING!" - by Daniel, Aug 5, 2024 · see review
"Our travel specialist Deborah was absolutely AMAZING!" - by Vaishali, Jul 7, 2024 · see review
"Deborah was a delight to work with, very quick to understand what we were looking for on our trip and super responsive to many changes along the way, even last minute ones." - by Ian, Nov 15, 2023 · see review

Elisa Sciabica

(7 reviews)
Italy Travel Agent based in Milan
Elisa specializes in: Custom itinerary planning, accommodation and experiences reservations, transportation arrangements
Recent traveler reviews for Elisa:
"Elisa at KimKim was exceptional in her organization and exhibited high service excellence." - by Patrick, Aug 19, 2024 · see review
"Elisa was incredible." - by Elio & Jenn, Aug 12, 2024 · see review
"From the start of planning this trip, Elisa was always pleasant, punctual in her response, attune to the things we wanted to do while in Italy and made the trip with the transport to the various places we visited very easy." - by June, Jun 10, 2024 · see review

Luca D'Arcangelo

(7 reviews)
Italy Travel Agent based in Rome
Luca specializes in: Culture, Art, Food, Nature, Adventure
Recent traveler reviews for Luca:
"I loved that Luca was able to answer any questions via the WhatUp app at anytime during our trip." - by Katy, Apr 14, 2025 · see review
"Luca was awesome during the planning stage and very responsive while on the trip." - by Brent, Mar 30, 2025 · see review
"Luca helped me from day one and was amazing, especially with choosing excursions that would appeal to my grandson." - by Judith, Mar 16, 2025 · see review

Eleonora Arrigoni

(6 reviews)
Italy Travel Agent based in Milan
Eleonora specializes in: Destinations off the beaten path, nature, hiking, local cuisine and cultural heritage
Recent traveler reviews for Eleonora:
"Eleonora asked lots of questions, and then proposed a list of hotels and activities in each place." - by Laura, Nov 18, 2024 · see review
"Eleonora could not have planned a better trip for us." - by Lana, Jul 16, 2024 · see review
"Eleonora created the perfect plan encompassing Rome with an open air tour, Tuscany which included a breathtaking stay at a farm house with wonderful food and hospitality and the Italian Riviera with just the right amount of planned guided tours as well as open time to relax and explore." - by Joan, Jul 16, 2024 · see review

Marta Toso

(4 reviews)
Italy Travel Agent based in Venice, Italy
Marta specializes in: Tailor made itineraries, cultural tours, wine and food programs.
Recent traveler reviews for Marta:
"Marta communicated with us almost weekly until we left for the trip so were informed and felt prepared." - by Emily, Jun 6, 2025 · see review
"Marta was amazing to plan with and every single excursion was flawlessly executed." - by Nina, May 16, 2024 · see review
"Marta, our travel specialist was awesome." - by Sarah, Mar 26, 2024 · see review

Manuela Cardillo

(2 reviews)
Italy Travel Agent based in Madrid
Manuela specializes in: Foreign languages, travel planning
Born in the heart of Naples, but now calling the northern beauty of Brescia home, I am a travel enthusiast on a mission to share the wonders of Italy with other explorers. From Madrid and Tenerife's sun-drenched streets to Benidorm's lively shores, I have lived, worked, and explored some of... read more
Manuela's Favorite Itineraries:

Manon Kafawitz

(1 review)
Italy Travel Agent based in Munich
Manon specializes in: Stunning landscapes, world-renowned wine regions, rich gastronomic and cultural heritage
Born and raised in Provence, I have worked as a travel agent in Scotland, Germany, Switzerland, Italy and in Asia during 6 years, but I finally realized that there's no place like home ! Back in 2019 in my beautiful little village in the Luberon area, I am nom assisting guests to discover my... read more

Giulia Carucci

(1 review)
Italy Travel Agent based in Bologna
Giulia specializes in: Lake Como, Cinque Terre, Umbria, Puglia, Sicily, Wine tours
My name is Giulia, I was born in Milan in 1983 and raised in Milan's nearbies. When I was 26, I decided to move to Bologna to complete my University studies...but then I fell in love with this incredibly beautiful city, so I decided to remain there! My passion for travelling started when I... read more

More in Italy


Trip Reviews for Italy

The latest reviews by travelers who booked their trip on kimkim
4.8
Based on 966 ratings

Wonderful trip to Italy with SUPER nice and friendly specialist, Melanie
Italy | May 31 - Jun 12, 2025

Geoffrey
Geoffrey P.
Dania Beach, FL | Reviewed on Jun 13, 2025
Italy was booked by me as a trip of a lifetime and in many ways it was. While I ended up spending almost double of what the anticipated costs were due to a few hotel issues booked through Kimkim, my family and I loved our trip through Venice, Naples, Sorrento, Rome and Florence. Melanie is a wonderful person who listens, communicates, responds and does everything she can to assist. I highly recommend Melanie to anyone considering a trip to Italy. There were hiccups, mostly with hotels Kimkim... Read more

Italy was booked by me as a trip of a lifetime and in many ways it was. While I ended up spending almost double of what the anticipated costs were due to a few hotel issues booked through Kimkim, my family and I loved our trip through Venice, Naples, Sorrento, Rome and Florence. Melanie is a wonderful person who listens, communicates, responds and does everything she can to assist. I highly recommend Melanie to anyone considering a trip to Italy. There were hiccups, mostly with hotels Kimkim chose and we had to scramble and find new and better hotels to move ourselves and our 8 bags to (even though I was the one who had requested to keep within a budget, the location and amenities of the hotels were very subpar), but overall my family and I had an extremely memorable trip that we wouldn't have traded for anything. From the sights, the scenes, the food and wine, the mostly friendly and welcoming people and everything else that makes Italy so unique, we loved our trip

Hotel Reviews
La Casa dell'Orologio Sorrento
Sorrento

If you want to stay the very epicenter of Sorrento above all the bars, restaurants and action, this B&B style hotel is for you (please note, it is not a hotel as you'd envision... it is a very old, somewhat dilapidated apartment building with a 3rd floor converted into what is like a hotel, but is definitely a B&B facility where they installed a modern elevator). We did stay one night of our 3 nights in Sorrento, but after having almost no sleep whatsoever, we got back on the Hotel tonight app (see my review of the Florence hotel) and found Hotel Ambasciatori about 0.5 miles away and stayed there our final 2 nights. This place was mostly clean and again had nice staff, but was not for us in any way. The beds were the most uncomfortable I've ever felt in my life, but we could have gotten around that for 3 nights if we had been able to sleep at all. On our first and only night, the music, parties and screaming right below our hotel went on until 5 AM. Yes actually 5 AM... I'm the last one to complain about partying or having a good time outside in nice weather, I love all of that and did it for years, but the fact that screaming, yelling and insanity can occur unchecked until 5 AM is insane... we tried earplugs, putting pillows over our ears, and anything else but essentially we slept from around 5:30 to 7:30 AM. Not exactly a fun night of vacation. If you love all of that happening around you, there's nothing else really wrong with this facility except the horrible beds/mattresses. We absolutely loved Hotel Ambasicatori which we moved to, and will stay there again if we make it back to Sorrento

Authenticity & Character
None. It's a falling-apart building with the 3rd floor made into a B&B style hotel
Location
To us, a horrible location due to what I said in my review but perhaps to a 20 year old staying alone or with drinking buddies, it'd be perfect
Staff
Very nice lady working the desk, I don't recall her name
Cleanliness & Comfort
See review
Hotel Olimpia
Venice

Perfect blend of great location with being quiet at night. Very nice front desk who answered any questions and concerns. No real amenities but overall a great hotel that I would recommend most people traveling to Venice to stay due to being clean, comfortable, accessible and friendly to tourists

Authenticity & Character
Very charming hotel and view
Location
Close enough to vehicle drop off point, beautiful water view, quiet nights
Staff
Extremely nice, friendly, helpful
Cleanliness & Comfort
it was exactly that... clean and comfortable
La Residenza Fiorentina
Firenze

Of all hotels booked through the Kimkim service, this was by far the worst, and while I feel bad to give a one star to anyone, it has to be done here. The front desk gentleman was very sweet, very helpful especially when we told him we need to leave, but that's where it ends. The location is very rough, but that could be dealt with, had anything else worked out. The rooms are extremely dated and unclean, or at least, ours was. We checked in, so tired from a train ride with our 2 minor kids and having to carry our 8 bags about 1/3 mile down the street (due to no fault of kimkim's, our driver couldn't pass a broken down bus and couldn't reach the front of the hotel... but definitely should have and could have driven us around from another street instead of hurriedly telling the 4 of us with our 8 bags to get out of the van and find the hotel down the street).... when we got to the room we found someone else's hair on one bed and some eyelashes on another. The bathroom had obvious mold, and the room overall was just a very 1 or 2 star type of old, outdated, unclean look and feel. My wife said "if we're staying here for 4 nights, we have to make sure we are almost never in this room we have to be out of the room all day and evening and just here to sleep and leave".... so with all that, I logged onto an app called Hotel Tonight and found The Hotel Savoy in the middle of the city of Florence. I'm not going to review that hotel here, but it was the best hotel experience either of us had every had in our 42 years, in every way.

Authenticity & Character
The entire hotel would need to be revamped and remodeled
Location
Staff
I don't recall his name, the gentleman who checked us in, front desk. Super nice and friendly
Cleanliness & Comfort
I believe the review says everything; it was just very dirty, smelled terribly and unwelcoming
Palazzo Nainer
Roma

Nice staff, nice place, nice location. Nothing outstanding here, but a very good either 3+ star or you could say, 4 star, hotel experience. As is definitely a theme of Italian hotels we noticed, once again a very friendly and helpful front desk and staff. They offered champagne and/or sodas for us and juices for the kids upon check in and then every day after that, and they made great cappuccino and espresso for no charge, while staying there. Rooms were clean - we had 2 rooms instead of 1 room due to the rooms being very small and we are a party of 4... for the first night, the AC was making insanely crazy loud noises in one room so we all slept together in one room, then the hotel moved that for us, and we were more comfortable the second and final nights. I will be requesting credit for that one night via American Express because why would anyone pay for a room that was unusable for one night? Other than that, a very pleasant stay, good location for shopping and restaurants/gelaterias and I do recommend this hotel overall

Authenticity & Character
See review - just a really nice place overall
Location
Nice location for everyone, kids and adults
Staff
Helped with bags (unlike the hotels Kimkim booked for us in Florence or Sorrento), and were always there to answer questions and assist us in every way
Cleanliness & Comfort
No issues here; very comfortable beds and everything clean and modern
Activity Reviews
Pisa and Lucca with private driver
Pisa and Lucca with private driver
Florence

Loved it! Driver Simeone was super friendly and got us everywhere we needed to be quickly and in comfort. He recommended what ended up being one of, if not the, best meal of our lives at La Buca San Antonio in Lucca. This wasn't a guided tour, and for once, we actually appreciated that and enjoyed having it that way. Great experience!

Quality of Experience
Guides, Drivers and Staff
Transport
 Pompeii half day tour form Sorrento
Pompeii half day tour form Sorrento
Italy

The history of this place is amazing and the tour guide was great, it's just a really tough day especially in the summer and as I understand, it gets way hotter in July and August. This tour would be great I imagine in March or maybe October/November... but 3 hours of walking around ruins in the heat, despite the incredible learning experience, is just tough for anyone. It's not the tour or kimkim's fault that we have a 7 and 11 year old, but they absolutely lost it about an hour in, and I can't recommend anyone attend this tour with someone under 20 years old. We thought the drive was an hour each way with perhaps 90 min or at most 2 hours of walking around, but it ended up being just about 3 solid hours of no shade, outside heat tour... so all that is a bit tough... but anyone interested in the history of this once-civilization should definitely go. I'm still glad I went and saw it all for myself

Quality of Experience
Guides, Drivers and Staff
Transport
Olive and Wine Tasting in Tuscany Countryside
Olive and Wine Tasting in Tuscany Countryside
Italy

Phenomenal tour and activity. If you get car sick (my daughter does), make sure to either sit up front or take Dramamine or ginger before being picked up as the drive can get tough. That aside, which is no one's fault just a warning to future travelers, it's a picturesque perfect way to spend a day in Italy. We ended up spending hundreds of euros buying some wines and olive oils because they were just that amazing - they don't pressure you or anything, we just couldn't resist

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Colosseum and Roman forums child friendly tour
Colosseum and Roman forums child friendly tour
Rome

Not a child friendly tour despite its name. Not a great experience. Brutal heat, crazy lines (I understand its the most visited sight in Europe, but people should be aware of this), and just way too long for what could've been accomplished in 45 minutes. I'm not sure why the title says 2 hours, when the guide actually said it was a 3+ hour event, but we did eventually inform her that we were done and wanted to end early. Look - seeing the colosseum in person, both for the adults and kids, was amazing. The history of what went on there (both from what we knew, and things we didn't know such as the fact that much of the gold, marble and materials used to construct it was stolen by the Romans from the Jews ... no surprise, more suffering and mistreatment of Jewish people even 2,000 years ago), it was all amazing to learn and see in person, but an overly long experience with an unbelievably loquacious tour guide, made it less memorable for us all. We were then taken to the gardens area near the forum, which we didn't find interesting or meaningful, and requested to end the tour so could get lunch. There must be better ways to check out the colosseum

Quality of Experience
Guides, Drivers and Staff
Transport
Pizza Workshop
Pizza Workshop
Sorrento

What could be more fun than making pizza with professionals in the birthplace of pizza!? My wife and I, and of course our 7 and 11 year olds, absolutely loved every moment of this. It was the right amount of time - about 90 minutes altogether - and tons of fun. Also, extremely delicious, that goes without saying. No matter what, while in Sorrento/Naples area, DO THIS! Especially if you can get Luigi as your host - he's awesome, and funny, makes a great experience even better

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Melanie Rapuano

Incredible family trip
Italy | Jun 1 - Jun 12, 2025

Gayle
Gayle B.
Brookhaven, GA | Reviewed on Jun 13, 2025
We had a fantastic trip! This was my first time booking a trip with an online agent and I was a bit nervous but everything went really really well. Hotels were fantastic. All guides were great. Some of our tours even included museums or galleries we didn’t even realize were included, making for an awesome once in a lifetime trip for our family. Every transition from day trip drivers to train or water taxi transfers went perfectly. The local representative was responsive throughout and... Read more

We had a fantastic trip! This was my first time booking a trip with an online agent and I was a bit nervous but everything went really really well. Hotels were fantastic. All guides were great. Some of our tours even included museums or galleries we didn’t even realize were included, making for an awesome once in a lifetime trip for our family. Every transition from day trip drivers to train or water taxi transfers went perfectly. The local representative was responsive throughout and helpful with a handful of real time hiccups. Truly no complaints and would definitely book again.

Hotel Reviews
Palazzo Keller Venezia
Venice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Orto de' Medici
Florence

Phenomenal!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Porta Nuova
Assisi
Authenticity & Character
Location
Just outside the city gate so if you really want to be in the heart of Assisi you will have a short walk. (Nothing compared to walking distances in Rome or Florence though!)
Staff
There is not 24 hour staffing at front desk. We didn’t need anything but just be aware.
Cleanliness & Comfort
Hotel Dei Mellini
Rome

Very clean. Incredible breakfast with early start time for travelers wanting to get a jump on the sights. Large rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Murano Tour with Water Taxi
Private Murano Tour with Water Taxi
Venice
Quality of Experience
It was lovely.
Guides, Drivers and Staff
Transport
Private Doge's Palace Tour
Private Doge's Palace Tour
Venice
Quality of Experience
Guides, Drivers and Staff
Florence Walking Tour and Accademia Visit
Florence Walking Tour and Accademia Visit
Florence
Quality of Experience
Guides, Drivers and Staff
Day Trip to Museo Ferrari & EVO Oil Farm
Day Trip to Museo Ferrari & EVO Oil Farm
Italy

EVO farm was great and lunch incredible. Very beautiful location. Only negative was we started kind of late in the morning and thus were rushed to get to our next destination.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Extra hour with driver and F1 Simulator
Italy

It was a bit stressful that drivers took us to the wrong Ferrari museum. We appreciated the local representative calling the museum and making the F1 simulator work out even though we arrived well after 2 of our time slots. We have a teen who is a huge F1 fan, so we were glad to make the trip. However, if you are not a Ferrari fanatic I would not recommend the detour.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Siena & San Gimignano
Day Trip to Siena & San Gimignano
Florence

Both cities were neat. We especially like San Gimignano. Climbed the tower and had incredible views. Only negative was such a short time in both. Winery tour with lunch was so lovely. Again, perhaps too much for one day but otherwise really nice. We did end up paying for an extra hour with the driver to have more time in Siena. It may have been nice to go through this schedule a little more with us in advance - we probably would have requested a guide and the extra time beforehand. We still enjoyed it but quite a busy day.

Quality of Experience
Food
Wine tasting with lunch was fabulous!
Guides, Drivers and Staff
Transport
Day Trip to Spoleto
Day Trip to Spoleto
Italy

Really cool to see the castle and the aqueduct, the church, and the Roman amphitheater. Guide did a nice job asking us our priorities and giving us a feel for town and its history. Enjoyed a gelato break at the end.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Colosseum Tour Including Roman Forum
Private Colosseum Tour Including Roman Forum
Rome
Quality of Experience
Guides, Drivers and Staff
Sara was awesome.
Vespa Sidecar Tour in Rome
Vespa Sidecar Tour in Rome
Rome

Really fun

Quality of Experience
Guides, Drivers and Staff
Transport
Private Assisi Walking Tour
Private Assisi Walking Tour
Assisi
Quality of Experience
Guides, Drivers and Staff
Family Experience: Vatican Tour for Kids
Family Experience: Vatican Tour for Kids
Rome

Guide was great. It was really hot and crowded the day of our tour and our 5 year old was worn out from the Papal audience in the morning, but our guide (Gaia) tried really hard to keep him engaged and it was sweet. Obviously in 2 hours it’s not possible to do an in depth tour of the Vatican museum and St. Peter’s but it was a great overview. As Catholics who wanted to pass through the Holy Door for the Jubilee and have time to pray in the Basilica, we appreciated that Gaia explained all of the info we needed to have these special moments with our children.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Eirini Daouka

Our Italian Travel agent and guru, Giulia is the best! An excellent third trip to Italy!
Italy | May 30 - Jun 6, 2025

Lee
Lee S.
North Charleston, SC | Reviewed on Jun 13, 2025
This was our third trip to Italy using our Travel Agent Giulia with Liberty Travel through KimKim. She has hit it out of the park each time! All three of our trips that Giulia has planned for us have been excellent. She has great insights and recommendations for places to stay, places to eat, things to do and things to see! We wouldn't want to travel throughout Italy without her guidance. She truly loves what she does and has made our vacations to Italia the best possible! We have now... Read more

This was our third trip to Italy using our Travel Agent Giulia with Liberty Travel through KimKim. She has hit it out of the park each time! All three of our trips that Giulia has planned for us have been excellent. She has great insights and recommendations for places to stay, places to eat, things to do and things to see! We wouldn't want to travel throughout Italy without her guidance. She truly loves what she does and has made our vacations to Italia the best possible! We have now travelled to Venice, Lake Como, Florence, Tuscany, Rome, Naples, Sorrento and the Amalfi Coast. Each excursion, place to stay and activity has been so well planned and thought out! Thank you Giulia! We look forward to our next Italian adventure with Giulia guiding us along the way!!

Hotel Review
Salvadonica - Borgo del Chianti
San Casciano in Val di pesa

Salvadonica-Borgo del Chianti is truly a gem in the Tuscan hills of Chianti! The service, rooms, restaurant and whole village are a pleasure! We give it our highest recommendation. You will be swept away and truly refreshed from your stay here! Thanks so much to the entire staff!

Authenticity & Character
A 14th-century medieval village that is pure luxury!
Location
A great and beautiful location to tour around the Chianti region of Tuscany!
Staff
Impeccable service all around!
Cleanliness & Comfort
Very comfortable and clean!!
Local specialist: Giulia Bonati

I couldn’t have asked for a more well thought...
Italy | May 25 - Jun 4, 2025

Erin
Erin J.
Okolona, KY | Reviewed on Jun 12, 2025
I couldn’t have asked for a more well thought out itinerary! Caterina took care in planning both where we stayed, as well as what was planned each day, making the trip pretty perfect. We were able to soak up every moment thanks to the intentional planning of Caterina and the whole KimKim team. Shout out to Francesco for greeting us with a big smile upon arrival and for being available with helpful info when needed! Read more

I couldn’t have asked for a more well thought out itinerary! Caterina took care in planning both where we stayed, as well as what was planned each day, making the trip pretty perfect. We were able to soak up every moment thanks to the intentional planning of Caterina and the whole KimKim team. Shout out to Francesco for greeting us with a big smile upon arrival and for being available with helpful info when needed!

Hotel Reviews
Grand Hotel Villa Balbi
Sestri Levante

Gorgeous. Knowledgeable staff. Friendly. .

Authenticity & Character
Location
Staff
oh
Cleanliness & Comfort
Hotel Cerretani Mgallery Collection
Florence

Central location. Clean, welcoming, and charming.

Authenticity & Character
Location
Centrally located to historic Florence
Staff
Cleanliness & Comfort
Local specialist: Caterina Belvedere

Italy/Greece Trip
Italy | May 26 - Jun 9, 2025

M
Mitchell G.
Atlanta, GA | Reviewed on Jun 11, 2025

Our 15 day trip which consisted of visiting Venice, Florence, Rome, Sorrento, Athens and Naxos truly could not have gone more perfectly. The entire KimKim team was punctual, professional, and went above and beyond to ensure every travel arrangement and planned event went flawlessly. I could not be happier I decided to use KimKim and will be doing so for trips for years to come. THANK YOU to the entire KimKim team.

Local specialist: Eirini Daouka
Eirini
Eirini Daouka
Local specialist in Greece | Replied on Jun 12, 2025

Dear Mitchell, Thank you so much for your kind words and thoughtful review. Your appreciation truly means a lot to us. It was a real pleasure planning this journey for you and your brother. We’re so happy to hear everything went smoothly and that you enjoyed your time in Italy and Greece. We’d be delighted to assist you again should you ever wish to return in the future!
Arrivederci from the whole Storywalking team!