Italy Travel Agents

Kimkim has selected the best Italy travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in Italy who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
Plan your trip to Italy
Chat with a local specialist who can help organize your trip.

Tasos Mylonas

(132 reviews)
Italy Travel Agent based in Syros, Cyclades islands, Greece
Tasos specializes in: cultural trips, food & wine, nature appreciation, mild adventure, road trips, city discovery, profile-based custom-made trips
Recent traveler reviews for Tasos:
"Many thanks to all of them, the Travel 12 team for their exoertise and to Tasos Mylonas fir his guidance and outstanding service through the planning process." - by Joseph, Sep 30, 2025 · see review
"Tasos was exceptional and insured all details for the trip were meticulously planned." - by Michael, Jul 3, 2025 · see review
"We had to make several changes to our trip (including dates of tours/hotel bookings) within a few weeks of travel and Tasos was great at sorting everything out without compromising our plans." - by Anil, Oct 13, 2024 · see review

Beatriz De Pablo Rocha

(128 reviews)
Italy Travel Agent based in Madrid
Recent traveler reviews for Beatriz:
"A special thanks to Beatriz and the kimkim travel service." - by Jan, Oct 12, 2025 · see review
"The trip was fantastic and a big shout out to Beatriz on her coordination of the trip." - by Jim, Oct 5, 2025 · see review
"Beatriz was responsive to our requests and adapted the itinerary several times." - by allyson, Sep 16, 2025 · see review

Marina Courtaut

(112 reviews)
Italy Travel Agent based in Madrid
Recent traveler reviews for Marina:
"We had an incredible trip in Italy thanks to Marina!" - by Alyssa, Sep 30, 2025 · see review
"Our travel consultant, Marina planned the perfect trip for my family of all ages- from teenagers to seniors." - by Catherine, Apr 1, 2025 · see review
"Marina was very responsive and had an amazing itinerary for us." - by Preet Paul, Dec 21, 2024 · see review

Andrea Gambino

(86 reviews)
Italy Travel Agent based in Turin, Italy
Andrea specializes in: Local Experiences, Custom Made Tours, Luxury, Couples
Recent traveler reviews for Andrea:
"We had a great trip and look forward to using Andrea again as the process was seamless and without any stress for me to figure out what we should see, when and how." - by Michael, Sep 29, 2025 · see review
"This is the 2nd time we have worked with Andrea, and our 2nd fantastic trip to Italy!" - by Justine, Sep 21, 2025 · see review
"Andrea was a pleasure to work with." - by Ruth, Jun 9, 2025 · see review

Irene Lappa

(72 reviews)
Italy Travel Agent based in Athens, Greece
Irene specializes in: Gastronomy & Culture
Recent traveler reviews for Irene:
"Irene was a wonderful help setting a great itinerary, planning activities and finding lodging in great locations." - by Jennie, Oct 11, 2025 · see review
"Irene curated an excellent 16 day tour of Tuscany and the Italian Riviera." - by Larry, Oct 6, 2025 · see review
"Irene was amazing in planning the trip, I couldn't ask for anything more or better!" - by Krissy, Oct 1, 2025 · see review

Rita Pagano

(67 reviews)
Italy Travel Agent based in Madrid
Rita specializes in: Tailor-made, art, culture, gastronomy, family friendly and outdoor activities.
Recent traveler reviews for Rita:
"Rita was amazing, but so were the other team members that would assist in after hours or in Rita's absence." - by Kelly, Aug 14, 2025 · see review
"It was an amazing and memorable trip, made possible with the meticulous planning of Rita and her colleagues at kimkim." - by Andrea, Jul 14, 2025 · see review
"Planning with Kim Kim and Rita was VERY easy and our 19 day trip was FABULOUS!" - by Teresa, Jul 9, 2025 · see review

Maria Grazia Rubino

(59 reviews)
Italy Travel Agent based in Italy
Maria Grazia specializes in: Fully personalized trip plans. Cultural trips, rural tourism, romantic getaways, roots tourism. Family or couples trips.
Recent traveler reviews for Maria Grazia:
"Kimkim and our local specialist, Maria Grazia, made our trip to Italy spectacular!" - by Andrew, Sep 12, 2025 · see review
"The experience organising the trip with Maria Grazia was excellent from start to finish." - by Mark, Nov 10, 2023 · see review
"I do plan on returning to Italy in a near future and I will not hesitate to hire the services of arguably the best travel planner in the entire hemisphere, Maria Grazia Rubimo, and her talented team." - by Kidianga, Jul 19, 2023 · see review

Tomaz Martinek

(58 reviews)
Italy Travel Agent based in Slovenia
Tomaz specializes in: Multi-country tours, unique experiences, customised trips
Recent traveler reviews for Tomaz:
"We detailed our preferred way of travel to Tomaz and he put together a great itinerary." - by Steve, Sep 27, 2025 · see review
"Tomaz’ staff was amazing and responsive." - by Joanne, Jun 2, 2025 · see review
"Tomaz and Zala planned the perfect trip." - by Kristin, May 3, 2025 · see review

Jessica Proietti

(50 reviews)
Italy Travel Agent based in Italy
Jessica specializes in: Food & Wine, Culture & Art, Discovering Hidden Gems, Gastronomic trips, Custom made trips, Cultural trips, Local experience trips, Awe-inspiring trips, LGBTQ+, roots tourism
Recent traveler reviews for Jessica:
"It was well organized and planned out by Jessica." - by Allison, Jul 15, 2025 · see review
"Hi Jessica, 4." - by Richard, Apr 29, 2025 · see review
"It’s genuinely hard to find the right words to explain just how incredible our recent trip to Napoli, Positano, and the Amalfi Coast was — all thanks to the phenomenal planning and support from Jessica at Storywalking." - by Vinay, Apr 15, 2025 · see review

Fabio Ilardi

(48 reviews)
Italy Travel Agent based in Como, Italy
Fabio specializes in: Culinary Expeditions, Wine Tours and Tastings, Cultural Encounters, Luxury Retreats, Custom Tailoring
Recent traveler reviews for Fabio:
"Fabio was fantastic." - by Steve, Oct 6, 2025 · see review
"Fabio planned out a fantastic trip for us (6 people) and we all saw some wonderful sights and had an excellent experience." - by Scott, Oct 4, 2025 · see review
"Fabio put together a memorable trip for us, responsive, caring and enthusiastic." - by John, Sep 29, 2025 · see review

Eleni Fotiou

(46 reviews)
Italy Travel Agent based in Athens
Eleni specializes in: Family & kids
Recent traveler reviews for Eleni:
"Working with Eleni was a real pleasure with such a personable connection from the very first phone call." - by Caroline, Dec 5, 2024 · see review
"From start to finish Eleni and her team handled our group of 12 (6 couples most of us very close to retirement) with grace, enthusiasm and professionalism." - by Diane, Jul 17, 2024 · see review
"Our local specialist Eleni was amazing to work with, and we would recommend her to anyone looking to book a memorable vacation in Greece." - by Katherine, Jul 8, 2024 · see review

Arianna Zampieri

(43 reviews)
Italy Travel Agent based in Italy
Arianna specializes in: Gastronomic tours, Food culture, Authentic experiences, Local producers, Visits & Tastings, Custom-made Trips, Roots Tourism
Recent traveler reviews for Arianna:
"Our trip planning partner (Arianna) did a great job listening to our interests (wine, food, cooking, and natural areas/lakes/mountains) that we wanted to visit, and building an itinerary that met all of our expectations at a reasonable price." - by John, Oct 13, 2025 · see review
"Arianna and storywalking made things very easy for my sister and I." - by Jennifer, Aug 23, 2025 · see review
"A special thank you to our wonderful agent, Arianna, who once again delivered an exceptional experience." - by Nonna, Jul 31, 2025 · see review

Melanie Rapuano

(42 reviews)
Italy Travel Agent based in Italy
Melanie specializes in: Local experiences, food tours, storytelling, family trips
Recent traveler reviews for Melanie:
"A special shout-out to Melanie and Fabrizio for their outstanding support, attention to detail, and genuine care in making sure everything went perfectly." - by Kevin, Oct 13, 2025 · see review
"My wife, Lindsay, and I had a fantastic 30th anniversary trip -- BIG THANKS to KimKim as well as our travel planner Melanie Rapuano!" - by Glenn, Sep 24, 2025 · see review
"Melanie went above and beyond to make sure our crew was well taken care of." - by Peggy, Jul 12, 2025 · see review

Valeria Arcangeli

(38 reviews)
Italy Travel Agent based in Rome
Valeria specializes in: Leisure, Art, History, Local Culture, Food and Wine, Nature, Hiking, Family tours, Luxury Travel, Honeymooners
Recent traveler reviews for Valeria:
"Our travel specialist, Valeria Arcangeli, was awesome and so very helpful in helping to plan the itinerary." - by Gloria, Oct 2, 2025 · see review
"Valeria set up the entire trip and it really couldn't have been better." - by David, Sep 12, 2024 · see review
"I would highly recommend anyone to use Valeria and her amazing team for their Italy adventure!" - by Molly, Sep 3, 2024 · see review

Eirini Daouka

(37 reviews)
Italy Travel Agent based in Greece
Eirini specializes in: Wine tastings, Gastronomy, Food, Local producers, Rural tourism, Roots tourism
Recent traveler reviews for Eirini:
"Eirini was very helpful and very responsive throughout the entire planning process." - by Aubrey, Oct 19, 2025 · see review
"Thanks again in Eirini and the entire Kimkim team!" - by Bill, Oct 15, 2025 · see review
"And Eirini was great." - by GARY, Oct 3, 2025 · see review

Anita Matijasevic

(34 reviews)
Italy Travel Agent based in Madrid & Florence
Anita specializes in: Couples romantic getaways, Family&Friends Trips, Hiking, Wine Tasting Experiences, Exploring the Lakes and nature...
Recent traveler reviews for Anita:
"Anita Was amazing to nowt only to work but out in the three cities that we visited, there were no hitches no gotchas, no surprises." - by Michael, Oct 16, 2025 · see review
"Anita did a fantastic job accommodating all of our needs for our journey through Spain." - by Terri, Oct 12, 2025 · see review
"Overall, a great trip - Anita did a wonderful job at planning it for us." - by MC, Oct 6, 2025 · see review

Karin Eckhard

(33 reviews)
Italy Travel Agent based in Madrid, Spain and USA
Karin specializes in: Tailor-made, culture, art, history, culture, architecture, gastronomy, outdoor activities, nature-based, small groups, off the beaten track
Recent traveler reviews for Karin:
"Karin was extremely responsive and took the time to explain everything thoroughly." - by Jonathan, Oct 27, 2022 · see review
"Karin’s direct experience and knowledge of Spain provided invaluable information in making decisions about the itinerary of the trip." - by Herbert, Sep 5, 2022 · see review
"Our local specialist, Karin, was incredibly thoughtful and attentive a long the way - including through the planning process and logistics on the ground." - by Brooke, Jul 21, 2022 · see review

Giulia Bonati

(32 reviews)
Italy Travel Agent based in Padova, Italy
Giulia specializes in: tailor-made travels and unique day tours
Recent traveler reviews for Giulia:
"Giulia, My wife and I are on the flight home today." - by Ward, Oct 14, 2025 · see review
"Hello Giulia, This was an outstanding vacation." - by Carl, Oct 4, 2025 · see review
"Giulia was phenomenal!" - by Jessica, Aug 3, 2025 · see review

Sonia Vanzin

(31 reviews)
Italy Travel Agent based in Venice
Sonia specializes in: Luxury trips, Honeymooners, Family trips with young travelers
Recent traveler reviews for Sonia:
"Sonia is a wonderful Italy specialist ." - by Lynn, Oct 13, 2025 · see review
"Sonia was such a gift in the planning process." - by Mary, Jun 30, 2025 · see review
"Sonia, John and I want to Thank You for putting such an Amazing trip together for us!" - by Barbara, May 13, 2024 · see review

Fabio Fasone

(23 reviews)
Italy Travel Agent based in Venice, Italy
Fabio specializes in: Leisure, families , art and culture, hiking, luxury travel, honeymoon
Recent traveler reviews for Fabio:
"Of course, it was good that Fabio first asked us what we wanted and then made a travel plan accordingly." - by Takaaki, Nov 17, 2023 · see review
"Fabio and Deborah were fantastic to work with." - by Jillian, Jan 3, 2023 · see review
"The trip for our Italian leg was extremely well organized in no small part thanks to Fabio and Danielle." - by Thomas, Oct 27, 2022 · see review

Giorgia Torre

(22 reviews)
Italy Travel Agent based in Madrid
Giorgia specializes in: Tailor-made, outdoor activities, culture, history and art, gastronomy
Recent traveler reviews for Giorgia:
"My mom wanted to travels to the Azores to experience where her grandparents had come from and Giorgia played a big role in creating a fabulous trip." - by Troy, Oct 17, 2025 · see review
"Giorgia was fabulous to work with and set us up with a great itinerary." - by Alyson, Oct 1, 2025 · see review
"My September Italy birthday adventures trip was amazing and customized by Giorgia !" - by Lisa, Sep 14, 2025 · see review

Aline Durant

(20 reviews)
Italy Travel Agent based in Lyon
Aline specializes in: Family trip, Luxury, Honeymoon, Multi-City Trip, Mountains,
Recent traveler reviews for Aline:
"Our specialists, Aline and Bastien were super communicative and always ready to share ideas on experiences that would make our trip truly unique to us." - by Victoria, Jun 5, 2025 · see review
"We had a wonderful family vacation to France in Summer 2024, thanks to the exceptional planning and support from Aline and Bastien at Discovery DMC." - by Tyler, Apr 11, 2025 · see review
"Aline was terrific." - by Todd, Oct 7, 2024 · see review

Clemens Sengwein

(19 reviews)
Italy Travel Agent based in Vienna
Clemens specializes in: making the impossible possible, flexibility, creativity, high-end service, culinary experience, cultural trips, sporty activities, wine & beer tasting, off the beaten tracks, FUN, relaxation, spas
Recent traveler reviews for Clemens:
"Clemens and the Kimkim team was incredible from start to finish." - by Stephanie, May 15, 2025 · see review
"Thank you Clemens, Andrew and Kamilla!" - by Sylvia, May 15, 2025 · see review
"Clemens planned a beautiful tour of Germany for our family." - by Angela, Mar 18, 2025 · see review

Elena Del Vecchio

(18 reviews)
Italy Travel Agent based in Torino
Elena specializes in: South Italy, Lake Garda - Langhe hills - North- est of Italy -
Recent traveler reviews for Elena:
"Elena was amazing!" - by ., Oct 25, 2024 · see review
"Elena was wonderful in giving us all the details we needed to make traveling to our various locations seamless." - by Annette, Oct 15, 2024 · see review
"Our travel planner, Elena, did such a fantastic job in planning this trip." - by Alexa, Oct 15, 2024 · see review

Martina Venturi

(18 reviews)
Italy Travel Agent based in Milan
Martina specializes in: Culture, Local Cuisine, Wine Tastings, Outdoor Experiences, Off the Beaten Path Destinations
Recent traveler reviews for Martina:
"Martina and Lorenzo from Authenticus Italy took all of that into thoughtful consideration and created a seamless, personalized itinerary that exceeded our expectations." - by Krista, Aug 6, 2025 · see review
"Martina worked closely with me to plan our trip to Italy, from Rome to Santa Margherita, to Cinque Terre, to our villa, and ending in Florence." - by Susan, Jul 3, 2025 · see review
"Martina and Gabriele and their entire team were thoughtful, attentive to our requests." - by Barbara, Apr 6, 2025 · see review

Alberto Buzzanca

(15 reviews)
Italy Travel Agent based in Milano
Recent traveler reviews for Alberto:
"Alberto was excellent from KimKim." - by Mary, Jul 15, 2024 · see review
"Special thanks to her, our driver for the day, and Alberto because we woke up late on the morning of the tour, and they were all in constant communication and so accommodating despite being an hour behind on activities." - by Cate, Oct 29, 2023 · see review
"Our trip guide Alberto was great." - by John, Sep 19, 2023 · see review

Emi Carletti

(13 reviews)
Italy Travel Agent based in Rome
Emi specializes in: Italy: Rome, Florence, Venice, Milan, Sorrentine & Amalfi Coast
Recent traveler reviews for Emi:
"Emi, our consultant from Rome, created a wonderful itinerary for us with great tours and accommodations, car service when needed and a timeline that kept us entertained but not overwhelmed." - by Tammy, Oct 31, 2023 · see review
"Working with Emi at KimKim hi later her business associate, Francesco, I could not have been happier with they expertise, courteous and friendly accommodations, and tremendous service over the course of 8 months, especially in our final weeks leading up to our departure." - by Sean, Oct 24, 2023 · see review
"We had Emi as our agent and she was beyond amazing." - by Sari, Sep 23, 2023 · see review

Lorenza Cannarsa

(13 reviews)
Italy Travel Agent based in CittĆ  della Pieve
Lorenza specializes in: Tuscany, Umbria, Amalfi Coast, Naples, Luxury Trip, Food Experiences
Recent traveler reviews for Lorenza:
"We had an amazing trip to Sicily, and loved working with our local specialist Lorenza!" - by Ellen, Jul 7, 2025 · see review
"Our planner, Lorenza, was exceptional." - by Josie, Oct 7, 2024 · see review
"The itinerary and accommodations provided by Lorenza went off with nothing more than two minor issues noted below, which I offer only as constructive advice." - by Paul, Aug 13, 2024 · see review

Elisa Sciabica

(13 reviews)
Italy Travel Agent based in Milan
Elisa specializes in: Custom itinerary planning, accommodation and experiences reservations, transportation arrangements
Recent traveler reviews for Elisa:
"Trip of a lifetime and fantastic support from both Elisa and Lorenzo" - by David, Sep 29, 2025 · see review
"Our experience with KimKim, Elisa and Lorenzo was fantastic." - by Shawn, Sep 24, 2025 · see review
"Our planners Gabriele and Elisa paid attention to every detail, ordering cars, train tickets, and ferries, and also planning excursions that fit our goals for our trip." - by Olivia, Jul 15, 2025 · see review

Francesco Ferraiuolo

(13 reviews)
Italy Travel Agent based in Rome
Francesco specializes in: Cultural Travel, LGBTQ+, Customised Tours, Couples, Wine & Food Travel, Discovering Hidden Gems
Recent traveler reviews for Francesco:
"Trip was amazing and Francesco and the team was ideal to work with from beginning to end!" - by Brad, Oct 18, 2025 · see review
"Francesco helped me arrange my 60th birthday Trip of a Lifetime to Italy." - by Ronda, Aug 3, 2025 · see review
"Francesco understood our vision for the trip and made all of our Italy dreams come to life!" - by Jessica, Jun 23, 2025 · see review

Eleonora Arrigoni

(12 reviews)
Italy Travel Agent based in Milan
Eleonora specializes in: Destinations off the beaten path, nature, hiking, local cuisine and cultural heritage
Recent traveler reviews for Eleonora:
"Eleonora and the Kim Kim team were able to help me put together a great trip to Italy with very short notice." - by Ryan, Oct 8, 2025 · see review
"Working with Eleonora, our local travel specialist, was so easy." - by Holly, Sep 25, 2025 · see review
"Eleonora and Lorenzo were the absolute best!" - by Susan, Jul 27, 2025 · see review

Luca D'Arcangelo

(10 reviews)
Italy Travel Agent based in Rome
Luca specializes in: Culture, Art, Food, Nature, Adventure
Recent traveler reviews for Luca:
"Luca did a wonderful job of creating our tour of Italy and Aurora was very responsive once we arrived." - by Chris, Jul 16, 2025 · see review
"I loved that Luca was able to answer any questions via the WhatUp app at anytime during our trip." - by Katy, Apr 14, 2025 · see review
"Luca was awesome during the planning stage and very responsive while on the trip." - by Brent, Mar 30, 2025 · see review

Manuela Cardillo

(8 reviews)
Italy Travel Agent based in Madrid
Manuela specializes in: Foreign languages, travel planning
Recent traveler reviews for Manuela:
"It was very daunting to coordinate all the accommodations, excursions, and transportation in four different cities in a different country but Manuela did a great job easing our worries." - by Taylor, Oct 19, 2025 · see review
"Manuela did an amazing job scheduling the right activities for us but most importantly, she took my request for incredible hotels in our price range seriously." - by Amanda, Sep 28, 2025 · see review
"Manuela and her team made everything so simple." - by Alison, Jul 14, 2025 · see review
Manuela's Favorite Itineraries:

Deborah Boarolo

(7 reviews)
Italy Travel Agent based in Venice
Recent traveler reviews for Deborah:
"Deborah was AMAZING!" - by Daniel, Aug 5, 2024 · see review
"Our travel specialist Deborah was absolutely AMAZING!" - by Vaishali, Jul 7, 2024 · see review
"Deborah was a delight to work with, very quick to understand what we were looking for on our trip and super responsive to many changes along the way, even last minute ones." - by Ian, Nov 15, 2023 · see review

Marta Toso

(4 reviews)
Italy Travel Agent based in Venice, Italy
Marta specializes in: Tailor made itineraries, cultural tours, wine and food programs.
Recent traveler reviews for Marta:
"Marta communicated with us almost weekly until we left for the trip so were informed and felt prepared." - by Emily, Jun 6, 2025 · see review
"Marta was amazing to plan with and every single excursion was flawlessly executed." - by Nina, May 16, 2024 · see review
"Marta, our travel specialist was awesome." - by Sarah, Mar 26, 2024 · see review

Rashi Jakhete

(4 reviews)
Italy Travel Agent based in France
Rashi specializes in: Hiking trips, French alpes, Adventure trips
Since chilhood, I have been hiking through the mountain ranges of himalayas. Looking out at the sky full of stars from my tent has always been my favourite thing to do! Staying too far away from the mountains is difficult for me and that is why, when I moved to France, Alps was the region I... read more

Leslie Tranchina

(4 reviews)
Italy Travel Agent based in Bologna
Leslie specializes in: Food & Wine, Culture & Art, Discovering Hidden Gems, Gastronomic trips, Custom made trips, Cultural trips, Local experience trips, Awe-inspiring trips, roots tourism,
Recent traveler reviews for Leslie:
"There were many helpful things that Leslie and the KimKim team did, especially when schedules changed or connections missed, for example." - by Trisha, Oct 17, 2025 · see review
"We worked with Leslie and the KimKim team to plan and book our honeymoon to Italy, spending 14 unforgettable days exploring Puglia and Sardinia." - by Jennifer, Sep 28, 2025 · see review
"We had such an incredible time thanks to Leslie!" - by Michael, Sep 22, 2025 · see review

Giulia Carucci

(3 reviews)
Italy Travel Agent based in Bologna
Giulia specializes in: Lake Como, Cinque Terre, Umbria, Puglia, Sicily, Wine tours
My name is Giulia, I was born in Milan in 1983 and raised in Milan's nearbies. When I was 26, I decided to move to Bologna to complete my University studies...but then I fell in love with this incredibly beautiful city, so I decided to remain there! My passion for travelling started when I... read more

Manon Kafawitz

(2 reviews)
Italy Travel Agent based in Munich
Manon specializes in: Stunning landscapes, world-renowned wine regions, rich gastronomic and cultural heritage
Born and raised in Provence, I have worked as a travel agent in Scotland, Germany, Switzerland, Italy and in Asia during 6 years, but I finally realized that there's no place like home ! Back in 2019 in my beautiful little village in the Luberon area, I am nom assisting guests to discover my... read more

More in Italy


Trip Reviews for Italy

The latest reviews by travelers who booked their trip on kimkim
4.8
Based on 1,105 ratings

Very helpful!
Italy | Oct 1 - Oct 10, 2025

A
Aubrey R.
Chicago, IL | Reviewed on Oct 19, 2025
Eirini was very helpful and very responsive throughout the entire planning process. She was able to make changes to our trip without trouble and provided excellent suggestions and guidance for our trip to Italy. Eirini connected us to a local guide while we were in Italy and although we were a little confused as to why we were connected to a different person, Eirini still was there to answer our questions, along with Francesca from StoryWalking who was our more direct contact during our trip.... Read more

Eirini was very helpful and very responsive throughout the entire planning process. She was able to make changes to our trip without trouble and provided excellent suggestions and guidance for our trip to Italy. Eirini connected us to a local guide while we were in Italy and although we were a little confused as to why we were connected to a different person, Eirini still was there to answer our questions, along with Francesca from StoryWalking who was our more direct contact during our trip. Eirini chose great accommodations and food tours for us to be a part of and it was so nice to have all of the accommodations and reservations taken care of for us. We did run into a problem on our trip, that was out of both KimKim/StoryWalking's control and our control. We were a little stressed out at having to spend more money because of this issue however, Francesca from StoryWalking was able to help us out throughout the process and helped to ease us and provide us with private transportation, even though it was originally not going to be possible.

Hotel Reviews
Una Villa - Amalfi Boutique B&B
Amalfi

This B&B was breathtaking! The B&B had someone carry our bags down the stairs to our room and the entire staff was very friendly and helpful. The common space at the hotel was absolutely gorgeous and very peaceful. Our room was very beautiful with an incredible balcony and view. The bathroom was a little tight and strangely did not have much privacy however, it was still very nice. Breakfast was so nicely served to our room each morning and we got to choose as much food as we wanted! It was so nice to sit out on our balcony and eat every morning. I was surprised when we walked in the room that it was different from what was pictured on the itinerary however, it was still very nice. A wonderful surprise at the end of our stay was a gift of lemon pasta from the staff as we checked out. It was just one of the many impressive touches this B&B had.

Authenticity & Character
Beautiful aesthetic!
Location
It was a bit of a walk to the center of Amalfi however, all of Amalfi coast was a lot of walking so this really wasn't too bad of a location.
Staff
Very very nice and helpful!
Cleanliness & Comfort
The bed was incredibly comfortable and the room was cleaned and organized every day.
Artemisia Domus Napoli
Naples

This hotel was a little confusing to get to but it was beautiful and the staff was very friendly and helpful. The bed was the comfiest bed we slept in all vacation. The room had a great view of Mount Vesuvius and was nice and spacious. Breakfast in the morning was very good and the gentleman serving the breakfast was very nice.

Authenticity & Character
The hotel itself doesn't necessarily have what I would call "Napoli character" however, it was very uniquely decorated and very nice and comfy.
Location
Great location within easy walking distance to all the restaurants and night-life. When the driver initially pulled up to the gate for the hotel, it was a little confusing and concerning however, the location really was great.
Staff
Cleanliness & Comfort
Comfiest bed!!
Alfieri9 Boutique Hotel
Florence

We are so sad we only got to spend one night at this amazing boutique hotel. Silvia, took AMAZING care of us from the second we walked in the door. She greeted us with such kindness and provided us with local recommendations for food and shopping. The room was beautiful and very large. The common area was beautiful and nice and quiet. Breakfast in the morning was intimate and very good! The cappuccino was the absolute best we had in all of Italy! When we return some day back to Florence, we will absolutely be staying at this boutique hotel again.

Authenticity & Character
Location
This location was nice and quiet and very safe as it is a residential area. It made it a little further of a walk than expected, to all of the action of the city however, it was still walking distance to everything.
Staff
Silvia was the absolute best!! She was so friendly and helpful from the moment we walked in the door.
Cleanliness & Comfort
Ca' dei Proverbi Suites
Venice

This hotel was absolutely perfect! We were blown away when we walked into this beautiful suite. We couldn't believe how big the room was and how nice all the accessories in the room were. The staff was so nice and helpful and the breakfast included each morning was intimate and very good. The location of the hotel was great and the water taxi was able to pick us up right next to the check-out location.

Authenticity & Character
It has 2 floors in your room!
Location
Right next to a bunch of great restaurants and not a super busy area with tourists
Staff
Cleanliness & Comfort
Activity Reviews
Boat tour to Li Galli islands and Capri from Amalfi
Boat tour to Li Galli islands and Capri from Amalfi
Italy

This boat tour was a once in a lifetime experience!! The boat was comfortable and the driver of the boat, Enzo, was very good! He made the ride super smooth and even when navigating some waves, I never felt like the boat ride was choppy. Guilia, our guide, was extremely informative and very helpful throughout. She communicated via WhatsApp with us and this helped us to feel super comfortable and confident in being in the correct spot for the boat. We were able to stop in Capri for 3 hours and then we were able to go for a quick swim in a great, secluded spot, near the coast. There was a champagne toast during the ride and a limoncello toast with a biscuit. We were lucky and ended up meeting the nicest people on the boat with us that day.

Quality of Experience
Guides, Drivers and Staff
Guilia and Enzo were great!
Transport
Very comfortable and good sized boat.
Naples Street Food Tour
Naples Street Food Tour
Italy

This tour was very unique and unexpected! This tour helped us to see the beauty and the amazing culture and history of Naples. All the stops were delicious and there were plenty of them, including a nice surprise of a limoncello stop. Very unique food items that we would never have thought to stop at if we didn't have this tour. The timing of the tour was perfect with it being at night-time. The streets of Naples really come alive at night!! My only "negative" comment is that some of the stops felt a bit "tourist trappy" and at 2 of the stops, the workers there were trying to get us to buy other stuff instead of just letting us be on the tour. What we were alerted to as "tourist traps" from locals appeared to fit the bill at the fried pizza and the regular pizza stops. Despite this, all the food was still very delicious!

Quality of Experience
Guides, Drivers and Staff
Our tour guide was very knowledgable and did a good job managing such a large group.
Transport
Walking along the streets of Naples was magical!
Florence Traditional Food tour
Florence Traditional Food tour
Florence

What an awesome experience this was!! Our main guide was Mara and she was training a guide named, Viola, during our private tour. Both ladies were absolutely amazing and so friendly. They provided us with so much history and local tips along the way. They were both so enjoyable to spend this time with and the stops along this tour were all incredible and delicious! The stops were all very special to Florence culture and it was the most different and delicious food we had on our trip. I would do this tour again and would highly recommend either Mara or Viola!

Quality of Experience
It was just me, my husband, and the tour guides and it was so intimate at each stop. Our first stop the wine bar was closed to the public and was just us inside, which was very special.
Food
Every single stop was delicious and I honestly couldn't even choose a favorite stop.
Guides, Drivers and Staff
Mara and Viola were top notch! Very friendly, informative, and just a genuine pleasure to be around.
Transport
It was all on foot but that was perfect to digest in between each stop.
Venice Gondola Ride
Venice Gondola Ride
Venice

This was a very short ride and it was a little confusing trying to find the correct gondola meeting point. The guide was fun and provided history along the way. I do wish the ride was a little longer however, it was very memorable!

Quality of Experience
Guides, Drivers and Staff
Transport
Our guide was an excellent "driver".
Local specialist: Eirini Daouka

Anniversary Trip of a Lifetime
Italy | Oct 4 - Oct 13, 2025

Taylor
Taylor W.
Chicago, IL | Reviewed on Oct 19, 2025
We are so glad we made the decision to go through kimkim for our trip to Italy. It was very daunting to coordinate all the accommodations, excursions, and transportation in four different cities in a different country but Manuela did a great job easing our worries. Manuela curated an exact experience we were looking for with safe and comfortable accommodations, seamless transportation, and desirable experiences that brought in history, romance, and adventure. Any questions we had were... Read more

We are so glad we made the decision to go through kimkim for our trip to Italy. It was very daunting to coordinate all the accommodations, excursions, and transportation in four different cities in a different country but Manuela did a great job easing our worries. Manuela curated an exact experience we were looking for with safe and comfortable accommodations, seamless transportation, and desirable experiences that brought in history, romance, and adventure. Any questions we had were answered promptly. There were many logistics to plan out with our itinerary and every single one happened without an issue. The only recommendation we have is to include the name of the company for any of the excursion to make finding who we need to meet easier. Oftentimes there were multiple tour companies at the same meeting spot and the same time and when we didn’t have a name of the guide, it would’ve been helpful to know the name of the company to ask around. Thank you so much, Manuela and the kimkim team for making our 5 year anniversary a trip of a lifetime.

Hotel Reviews
FH55 Grand Hotel Palatino
Roma

Very safe and clean with ample space in the rooms. Bed was very soft. Really appreciate the surprise of a free upgrade of the room. Bathroom was top notch. Only negative was the key card entry didn’t work so we had to use a standard key to unlock the door but still needed the key card for the lights. Plus we had to bring the key to the front desk everyday so they could clean the room and then pick it up from them again.

Authenticity & Character
Felt more Americanized than other hotels we stayed at. However, this was our favorite hotel.
Location
Near the colosseum and within a reasonable walking distance of other key tourist areas (except Vatican City) in Rome.
Staff
Cleanliness & Comfort
Hotel Il Guelfo Bianco
Florence

Cute and quaint hotel with very friendly and accommodating staff. Very quiet and safe. The only thing separately the shower area from the rest of the bathroom was the shower curtain, making more of the bathroom floor wet than desired.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Valentina

Such a cute and intentional B&B. Breakfast was phenomenal. Would not recommend for someone without a car but wanting to explore Cinque Terre as it’s not in a convenient location to get to the train station. However, they are kind enough to offer bikes if desired. Unfortunately going through a travel agent was a downfall as we found out when we were there that there is helpful information they typically provide to their guests (transportation from the train station at arrival, reservations at highly sought after restaurants, etc.) that was not passed along to us.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Gran Duca Di York Milan
Milan

Enjoyed the perks of the complimentary drinks available in the room and the friendliness of the staff. Room set up was not efficient and fairly small with not much sound proof from the room next door. Bathroom needs a remodel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shower needs to be upgraded as much of it had mold.
Local specialist: Manuela Cardillo

Trip was amazing and Francesco and the team w...
Italy | Oct 6 - Oct 17, 2025

Brad
Brad L.
Clayton, MO | Reviewed on Oct 18, 2025
Trip was amazing and Francesco and the team was ideal to work with from beginning to end! Highly recommend! Read more

Trip was amazing and Francesco and the team was ideal to work with from beginning to end! Highly recommend!

Hotel Reviews
Grand Hotel Baglioni Firenze
Florence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa il Borghetto
Siena
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Unconventional Hotel Sorrento 3* Sant'Agnello
Sant'Agnello
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Francesco Ferraiuolo

All of the tours guides were knowledgeable a...
Italy | Oct 1 - Oct 10, 2025

R
Rubi P.
Atlanta, GA | Reviewed on Oct 17, 2025
All of the tours guides were knowledgeable and simply amazing. All the historical sites were easy to access with a booked tour. Read more

All of the tours guides were knowledgeable and simply amazing. All the historical sites were easy to access with a booked tour.

Hotel Reviews
Trevi Collection Hotel
Rome

Great location to the historical sites, provided a variety of foods for breakfast, and was comfortable

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rialto Hotel & Suites
Venise

Hotel was nice but you cannot use any hair styling tools since it was against hotel standards. The location was great and the staff was wonderful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ability to plug Devices
Hotel Palazzo Decumani
Naples

A nice hotel in a great location. However, the beds were tremendously uncomfortable. The hotel is great

Authenticity & Character
Location
Staff
Ok
Cleanliness & Comfort
Beds
Hotel Genova Roma
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Colosseum, Roman Forums and Palatine Hill
Colosseum, Roman Forums and Palatine Hill
Rome
Quality of Experience
Guides, Drivers and Staff
Knowledge
Transport
You walked through all the amazing sites
Vatican & Sistine Chapel - Small Group Tour
Vatican & Sistine Chapel - Small Group Tour
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Luca D'Arcangelo
Luca
Luca D'Arcangelo
Local specialist in Rome | Replied on Oct 17, 2025

Ciao Rubi!

I am so glad everything went perfectly and you enjoyed your tours and guides! šŸ˜
Thank you for the valuable feedback on hotels, we will take great care of it!

Have a fabulous day ahead and see you again in Italy!!
Luca

Helpful things; great Team
Italy | Oct 13 - Oct 16, 2025

Trisha
Trisha O.
San Jose, CA | Reviewed on Oct 17, 2025
There were many helpful things that Leslie and the KimKim team did, especially when schedules changed or connections missed, for example. The team helped us to pivot and fulfill tours as planned, as we had some flexibility in our week to do so. They helped find accommodations in Milan, train tickets, and a driver during the train strike, as well new train tickets when we missed another train for Bologna. Also, the daily reminders for the next day was extremely helpful, as we had to navigate a... Read more

There were many helpful things that Leslie and the KimKim team did, especially when schedules changed or connections missed, for example. The team helped us to pivot and fulfill tours as planned, as we had some flexibility in our week to do so. They helped find accommodations in Milan, train tickets, and a driver during the train strike, as well new train tickets when we missed another train for Bologna. Also, the daily reminders for the next day was extremely helpful, as we had to navigate a lot and there were six people in our group, so everyone was on the same page, and it was all so new and different territory! I would recommend KimKim to anyone who is considering, as their experience and resourcefulness was appreciated!

Hotel Review
Palazzo Talamo
Positano

The accommodations were beautiful, clean, and authentic to the area! The instructions to get in were good, and the videos for outside, key retreival, and then inside, were essential! I would add to the instructions about the uneven terrain, especially the first half of the 73+ steps, and to be prepared for that! The bus schedule was helpful but maybe more clear instructions for that would help. It was great that the bus stop was right there at the location!

Authenticity & Character
The Design inside and out!
Location
The view and bus stop.
Staff
There were no staff as it was an apartment
Cleanliness & Comfort
The beds and the bathroom and shower....
Activity Reviews
Day Tour to Amalfi and Ravello from Positano
Day Tour to Amalfi and Ravello from Positano
Italy

The tour was great and Pasqual our tour guide was classy, patient, and funny too! We did ask him to take us to the beach, especially for my daughter who wanted to swim in the Amalfi sea, but he didn't do that, and we did have an extra hour to spare, as he dropped us off one hour early. Perhaps he didn't want sand in the car which was beautiful and comfortable. Aside from that it was great and we had beautiful weather!

Quality of Experience
We haf a helpful navigator throughout our trip!
Guides, Drivers and Staff
They were positive, patient,knowledgeable, and professional.
Transport
Positive, patient, helpful, personable
Olivia - Private Transfer from Positano to Naples Station
Olivia - Private Transfer from Positano to Naples Station
Italy

Olivias driver was very kind and stopped to get her a water, as she wasn't feeling well on her departure.

Quality of Experience
Guides, Drivers and Staff
Transport
Olivia - Train service from Naples to Florence
Olivia - Train service from Naples to Florence
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Olivia - La Residenza Dell'Orafo Hotel in Florence
Olivia - La Residenza Dell'Orafo Hotel in Florence
Italy

Olivia really liked the accommodations and the location as well!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Leslie Tranchina
Leslie
Leslie Tranchina
Local specialist in Bologna | Replied on Oct 18, 2025

Hi Trisha,

Thank you so much for this thoughtful feedback — it means a lot. I’m really glad we could jump in quickly during the train strike and those missed connections, keep your tours on track, and sort out the Milan stay, drivers, and replacement tickets. Hearing that the daily reminders helped keep your group of six aligned is the best compliment!

It was a pleasure supporting you and your great group through a busy week in new territory.

I’m so glad you had such a wonderful time and were able to soak in so many amazing experiences and stunning landscapes!

Warmly,
Leslie