Italy Travel Agents

We could not have asked for a better trip. Kimkim organized the perfect accommodations, sight visits and it was a breeze getting between each location. Our concierge, Alessia, was beyond amazing and helpful. We all got spoiled by the check ins, the reminders of our next steps, and the organized drivers. We will certainly be booking with KimKim again. read more

We could not have asked for a better trip. Kimkim organized the perfect accommodations, sight visits and it was a breeze getting between each location. Our concierge, Alessia, was beyond amazing and helpful. We all got spoiled by the check ins, the reminders of our next steps, and the organized drivers. We will certainly be booking with KimKim again.

Hotel Reviews

Bonvecchiati Palace

Venice

Very nice and clean!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Grand Hotel Cavour Florence

Florence

This was a beautiful property and the location was perfect!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Corallo

Sorrento

What a view we had! We felt like we were in a movie with the views and accommodations. The staff was very kind and helpful every day.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

47 Boutique Hotel

Rome

Perfect location for sight seeing all over Rome! Room was very nice and clean.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Explore the Chianti Wine region

Florence

This was a picture perfect day. Michaela took us the back way through the region and we got to see the most beautiful sights. The wineries she selected were perfect and we enjoyed our day to the fullest.

Quality of Experience

Food

Guides, drivers and staff

We wanted to take Michaela with us every where else we went! She was amazing!

Transport

Sorrento coast and Capri boat tour - max 12-14 people-free time in Capri

Italy

It was beyond magical to swim in the sea not once but twice. Transportation on the island was a bit annoying at the end of the day, but this excursion will live in my memory forever.

Quality of Experience

Food

Guides, drivers and staff

Transport

Private Pizza-making class

Rome

Wow! What else can I say! We learned so much from Tony and Julia. They were so welcoming, kind, and fun to work with. We learned that we make pizza all wrong in America. Everyone who goes to Rome, should experience this fun class.

Quality of Experience

Guides, drivers and staff

Transport

Harris was wonderful to plan with, and he and Evyenia were there anytime we needed them during the trip! All of our guides were amazing during the trips as well - I wish I could remember all of their names. Every driver was nice and punctual, though Toni with iCareLimo was exceptional. We enjoyed every single city and accommodations, though Naples was a place that we would have rather traded for an extra night in Sorrento or Rome. The pizza was spectacular, but the city itself was not... read more

Harris was wonderful to plan with, and he and Evyenia were there anytime we needed them during the trip! All of our guides were amazing during the trips as well - I wish I could remember all of their names. Every driver was nice and punctual, though Toni with iCareLimo was exceptional. We enjoyed every single city and accommodations, though Naples was a place that we would have rather traded for an extra night in Sorrento or Rome. The pizza was spectacular, but the city itself was not particularly tourist or honeymoon friendly. We absolutely LOVED and enjoyed every second of our trip and thank Harris for coordinating everything for us so we could just follow the plans and enjoy our honeymoon

Hotel Reviews

Aenea Superior Inn

Rome

The rooms are clean, beds are comfortable, bathrooms are great, and the service was absolutely wonderful. Great location.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Villa di Sorrento

Sorrento

We loved it here. The most perfect location, wonderful staff, clean, modern, and comfortable rooms.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Il Moro di Positano

Positano

Helpful staff, spacious and clean room, beautiful city.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Residenza Borbonica

Naples

Activity Reviews

Colosseum & Roman Forum Tour

Rome

Spectacular. Our guide, Josie, was so great. Can’t say enough good things about her character and knowledge - we loved the experience.

Quality of Experience

Guides, drivers and staff

Transport

Quick walk from our hotel.

Vatican Semi Private Tour

Rome

We loved this experience. Our guide was wonderful, though we unfortunately cannot remember her name. So knowledgeable, kind, and she made the tour very enjoyable.

Quality of Experience

Guides, drivers and staff

Hiking the Path of Gods

Amalfi Coast

Our hiking guide Elizabeth was spectacular. So knowledgeable, friendly, and made our hike even more enjoyable. We love hiking and the views were amazing, though the 1500 steps back down to Positano really did our legs in! So so happy we had this experience.

Quality of Experience

Guides, drivers and staff

Transport

Private Pompeii Tour

Pompeii

Could have stayed in Pompeii for hours and hours. Our guide, Danilo was fabulous. I could go on and on. One of our favorite experiences.

Quality of Experience

Guides, drivers and staff

Transport

Monica helped me begin planning the trip over a year ago. Sonia helped with last part. So organized and outstanding communication. I had never used a company like this. I was so pleased with how everything worked. Alessia was our Concierge assistant that met us at airport in Venice and escorted us to beautiful hotel. She also took us out for food tour on the evening. She checked in with us daily .
around 5 by Whats App to assure we had plan for the next day. Communication was... read more

Monica helped me begin planning the trip over a year ago. Sonia helped with last part. So organized and outstanding communication. I had never used a company like this. I was so pleased with how everything worked. Alessia was our Concierge assistant that met us at airport in Venice and escorted us to beautiful hotel. She also took us out for food tour on the evening. She checked in with us daily .
around 5 by Whats App to assure we had plan for the next day. Communication was outstanding. It was such a stress reliever. Our drivers were great. Michela came to hotel in Florence to pick us up and also our guide for Tuscany. So fun having lady private driver. Boat ride to Capri was beautiful . Peppe and Luca did a wonderful job explaining sites. Serving drinks, and snacks. It was such a great day.
We enjoyed each city. Venice, Florence, Sorrento, Rome. All so different. In Rome we had Apertivo tour with Valeria to Jewish Ghetto area and Pizza making class arranged by Kim Kim at Grotinno's. In business 35 years.Both so fun and educational. Train transfers went smoothly with help of drivers and Lucia. Marino, Deborah and Daniela to meet us and or get on. Next train. I can not imagine planning a trip like this without Kim Kim. It allowed three women to feel safe and have less stress. A mothers dream come true and Kim Kim and others above helped make it happen. We will be using Kim Kim again to plan a trip. Thank you.

Hotel Reviews

Bonvecchiati Palace

Venice

Authenticity & Character

Vaporetto pulled up to door of our hotel to take us to train station

Location

Easy walk to all sites. Central location

Staff

Polite

Cleanliness & Comfort

Grand Hotel Cavour Florence

Florence

Authenticity & Character

Beautiful entry and restaurant breakfast area.

Location

Loved the view from roof bar. Also central location for enter city

Staff

Answered many questions. Patient and kind

Cleanliness & Comfort

We had extra Bed in room. Some of slats fell out when I turned overr in the night.

Hotel Corallo

Sorrento

Authenticity & Character

Beautiful views

Location

Had shuttle since not in easy walking gdistance of town

Staff

Spoke English well bit did not understand and try to meet me on concern I had on bill. Marianna very helpful to get shuttle to lemon farm for us.

Cleanliness & Comfort

47 Boutique Hotel

Rome

Authenticity & Character

Location

Close to Jewish Ghetto, Collesium

Staff

Kind of stuffy. Didn't go the extra mile to help with questions re walk and restaurants. Good view from roof top bar. Service and bill very slow

Cleanliness & Comfort

Activity Reviews

"Bacari" local street food tour

Italy

Quality of Experience

Alessia was fun, shared good info.

Guides, drivers and staff

Transport

Walking

Explore the Chianti Wine region

Florence

Quality of Experience

Food

Wine tasting and food at each location

Guides, drivers and staff

Michala was excellent. Took us back wY into Tuscany. Beautiful scenery. Fun to be with. Dropped us for walk through of small village about e Greve .

Transport

Mercedes van very comfortable. Easy to see out

Sorrento coast and Capri boat tour - max 12-14 people-free time in Capri

Italy

Beautiful boat ride with Peppi and Luca and app 10 others to Capri. Tour of shoreline and explanations of sites. Swam in water before and after Capri. Was not aware of15$ bus to Anicapri. Very organized. It was not part of KimKim. Drinks and snacks and sandwich provided along the boat ride. Day was a dream.

Quality of Experience

Food

Guides, drivers and staff

Transport

Evening Aperitivo Tour

Rome

Valeria was our tour guide. Very informative. Since I follow WW II history, I liked the tour of Jewish Ghetto.

Quality of Experience

Valeria was very knowlegabke

Food

Liked trying artichokes and stuffed zucchini blooms

Guides, drivers and staff

Private Pizza-making class

Rome

Tony made our experience so authentic. He had owned business 35 years. He and sister are partners. His business is in a Residential area with large market outside door. He was so patient with us. Explained details of Ingredients and temp, time and chemistry. We made 10 pizza between my two daughters and I. His assistant was so nice to make the experience move along by assuring supplies available . She took pics for us. His wife daughter and grandbaby dropped by.

Quality of Experience

Guides, drivers and staff

Transport

We enjoyed touring Rome with Maria. She was very knowledgeable and interesting as she explained the history and pertinent details of the Colosseum, Roman Forum, Vittoriano Monument, Trevi Fountain, Spanish Steps, and Vatican. The Hotel Raffaello was a beautiful and quiet hotel that was centrally located in a safe neighborhood. We enjoyed the breakfasts at the hotel and were treated well by the hotel staff. Our rooms were clean, spacious, and comfortable. The small shower was the only... read more

We enjoyed touring Rome with Maria. She was very knowledgeable and interesting as she explained the history and pertinent details of the Colosseum, Roman Forum, Vittoriano Monument, Trevi Fountain, Spanish Steps, and Vatican. The Hotel Raffaello was a beautiful and quiet hotel that was centrally located in a safe neighborhood. We enjoyed the breakfasts at the hotel and were treated well by the hotel staff. Our rooms were clean, spacious, and comfortable. The small shower was the only challenge we encountered.
We loved our trip to the Amalfi Coast. Luigi picked us up at the Naples Train Station to drive us to Amalfi, and he is a safe driver who is kind and easy to talk to. On the way, we stopped at Pompeii for a tour with Antonio. We enjoyed him very much. He explained everything so well, but was also hilarious in doing so with lots of laughs and jokes throughout.
We arrived at La Bussola hotel in Amalfi and loved our stay here with a beautiful view of the coastline and harbor. We loved our boat trip to the island of Capri and had a wonderful captain who informed us of the various landmarks along the coast and would drive the boat up into caves and grottos so we could get a better look. The island of Capri is beautiful and our only complaint is the lines were so long with people waiting on cabs, buses, or tram tickets to get to the city center. It seemed like everyone had arrived at the island at the same time, and the accommodations for transportation were overwhelmed by the sheer volume of people. We ended up just renting some beach chairs and enjoying the sea because it was such a hot day, instead of traveling to the city center. If we come back and it's possible, we'd like to have our tickets to the tram ahead of time so we don't spend hours waiting in line on the island.
Our free day on the Amalfi coast was spent enjoying the beach. We rented chairs with umbrellas and enjoyed cooling off in the water and skipping rocks.
Thank goodness for Andrea! There was a train strike on the day we were supposed to travel from Naples to Rome, and then Florence. Andrea arranged for our driver, Fabio, to pick us up at our hotel and then drive us to Rome to drop off our sons, who were flying home the next day. Fabio then drove us to Florence. He was a safe driver who did so well managing the steep and curving road leaving Amalfi, even though the roads were slippery and wet. We were really grateful that he drove us all that way, knowing he had had a long day starting from and returning to Naples.
Florence was beautiful, and we were grateful our guide, Lucia, was able to get us in to see the David sculpture at the Academia Gallery. There was some question that this might not be possible due to the strike. We walked around Florence, and she did a great job of detailing the history and landmarks of this marvelous city. The next day we rented a car and drove to Pisa and throughout the Tuscan region to see the beautiful countryside. Driving outside of Florence was easy, but it was a little nerve wracking trying to leave Florence and avoid the no-auto zones. We hope we did it right, and dont' receive a surprise ticket sometime in the future.
We took the train to Venice the next day and met our guide Natasha for our behind-the-scenes Venice tour and Cinchetti. We enjoyed this walking tour so much and Natasha was a fantastic guide teaching us about the history and interesting landmarks of Venice. We, especially loved St. Mark's Square and the view from the bell tower. The next day we cooked with Gioia in her private apartment, and made homemade Tiramisu and pasta with tomato/bell pepper sauce. It was delicious, and we enjoyed talking with Gioia and learning more about Venice and Italian culture. We took a gondola ride later in the day, and then rode the water ferry to tour Venice.
We returned to Rome by train the next day, and took a walking tour to see the famous sites once again. This time, we took the lift on the Vittoriano Monument to see the city from above. Well worth it, even though we climbed many, many steps.
Our driver picked us up the next day and took us to the airport, and we headed back to Texas.
Andrea did a wonderful job in planning our trip. He picked wonderful hotels and we really enjoyed our personal guides. We were so grateful for his personal attention before and during our trip, letting us know when schedules were altered, and arranging a car with driver for us when we couldn't use the train. Italy is a beautiful country with so much to see and do. We look forward to returning soon!

Hotel Reviews

Hotel Raffaello

Roma

We enjoyed our stay at this lovely and conveniently located hotel. Our only criticism is the very small shower. The ladies that served and worked the breakfast buffet were so exceptional. They kept everything neat, tidy, and well-supplied, and were so kind and helpful each morning.

Authenticity & Character

The decor seemed appropriate for the age and period of the building.

Location

We enjoyed that we were in walking distance to many great restaurants and sites.

Staff

Very helpful at the desk and with the breakfast buffet.

Cleanliness & Comfort

Our rooms were nice and cool with comfortable beds.

Hotel La Bussola

Amalfi

We loved the breakfast buffet with so many wonderful choices. The upstairs bar area was so comfortable and inviting. Our balcony view was spectacular.

Authenticity & Character

Location

We loved the view of the coastline and harbor and were in easy walking distance to the shops and restaurants.

Staff

Cleanliness & Comfort

Our rooms were clean, comfortable, and spacious.

Hotel Il Guelfo Bianco

Florence

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ca' Pozzo Inn

Venice

We loved our quiet hotel in a good central location.

Authenticity & Character

Modern and neat room with plenty of space.

Location

Staff

Very kind and helpful staff.

Cleanliness & Comfort

Activity Reviews

Rome Private Guided Walk

Rome

So much detailed history. Maria was kind, professional, and thorough in her explanations.

Quality of Experience

Loved the history and beautiful architecture.

Guides, drivers and staff

Transport

Seeing so many sights

Colosseum and Roman Forum - Private guide

Rome

Loved the amazing history of this area!

Quality of Experience

Guides, drivers and staff

Transport

Vatican Museums and Sistine Chapel - private guide

Rome

We loved seeing this amazing city and country! What a beautiful and holy area! The amazing artwork and architecture were exceptional.

Quality of Experience

Wonderful tour.

Guides, drivers and staff

Great job Maria on educating us about the Vatican!

Transport

We took a cab, and our driver was aggressive. We arrived safely after a thrilling ride!

Pompeii ruin visit with a private guide

Italy

We loved Pompeii. Amazing archeaological site! Antonio was fun and humorous as he educated us in Pompeii's history, archaeology and culture.

Quality of Experience

So cool to see this amazing city preserved throughout the centuries by volcanic ash.

Guides, drivers and staff

Loved Antonio's sense of humor and instruction method. He does a great job!

Transport

Luigi was a kind and safe driver. Enjoyed talking to him and learning more about Italy!

Day trip to Capri Island from The Amalfi Coast - small group

Italy

This was our favorite day because we loved being on the water and the coastline is so beautiful!

Quality of Experience

Loved the water, coastline, and island. Got to see the coast up close with our captain driving the boat into some caves.

Guides, drivers and staff

He pointed out local landmarks and drove the boat to interesting points along the coast and island.

Transport

Loved the boat ride - safe and relaxing

Florence private guided walk including Accademia Gallery

Florence

Florence is beautiful with so many wonderful sites to see! Most things were in easy walking distance.

Quality of Experience

Guides, drivers and staff

Lucia was easy to listen to and so informative! Great job!

Transport

Off the beaten path and cicchetti experience

Venice

Loved seeing areas of Venice that were less familiar.

Quality of Experience

Guides, drivers and staff

Natasha was great! Very informative and interesting.

Cooking Class

Italy

Loved getting to see a local's apartment and visiting with Gioia as we cooked.

Quality of Experience

Loved getting to make Tiramisu and homemade pasta!

Food

Delicious!

Guides, drivers and staff

Gioia is very knowledgeable and kind. Her home is lovely, and our lunch was delicious.

Everything was seamless. Harris is an amazing local
Specialist! Drivers were always on time and courteous. The only struggle was the train from Rome to Naples - but it’s only because the train system is a bit nutty and we’re new.

We loved our tours with LivTours as well. We suggest the Vatican and Colosseum tour with them. Six people max for each tour. So you really get a chance to ask questions and hear what’s going on.

We really liked the location of our hotel in Rome (Campo de... read more

Everything was seamless. Harris is an amazing local
Specialist! Drivers were always on time and courteous. The only struggle was the train from Rome to Naples - but it’s only because the train system is a bit nutty and we’re new.

We loved our tours with LivTours as well. We suggest the Vatican and Colosseum tour with them. Six people max for each tour. So you really get a chance to ask questions and hear what’s going on.

We really liked the location of our hotel in Rome (Campo de Fiori) although we would have preferred to stay in the main part of the hotel instead of the apartment. Excellent breakfast in a really beautiful hotel.

Our time in Sorrento was lovely. The hotel was very uniquely located - down on the beach at the Marina - and the view was fantastic.

The hotel was very nice and the staff were excellent! Marina Picolla 73. I wasn’t sure at first, the beach isn’t swimmable out front because it’s a marina - but the beach clubs were a quick walk. And this hotel is in a quiet area compared to the hustle and bustle up top in town. We needed a quieter place to come back to. If you like the busyness of the square, you might prefer a hotel up top.

There’s a lift to get you up there, staff will fill you in on this.

Again, the tours were very good. We took an all day boat tour of the Amalfi Coast (8 hours stopping at Amalfi and Positano and then a swim). It was great, but a bit long. The boat was overcrowded and we were told we needed to lie down on the bow of the boat while in transit so the captain could see. That wasn’t ok with us - so we figured out a way to prop ourselves up. The boat wasn’t comfortable and there were too many of us. That was a miss. But we do suggest a trip down the coast.

Also a few hours on Capri is a must. The ferry is an easy ride. Expect LOTS of people everywhere. We were definitely peopled-out by the end of our time in Italy.

There is a lot of walking to be done in Italy. Bring comfortable shoes.

A home run by Harris. Both Greece and Italy were well organized and everything met and exceeded our hopes and expectations.

Hotel Reviews

Marina Piccola 73

Sorrento

Liked the location and the staff were excellent. Food was quite good. Silly rules about not being able to drink our own wine on the rooftop terrace. Room was quite nice. But the bed was very uncomfortable. Kind of like sleeping on concrete and made for some very long nights. A hotel in this price point should have better beds. We wouldn’t stay here again because of the beds.

Authenticity & Character

A really unique and lovely hotel.

Location

Unique location away from the busyness of the main area of Sorrento.

Staff

Helpful and friendly.

Cleanliness & Comfort

While it was clean, the bed was very uncomfortable. This is a huge miss on the part of the hotel.

Boutique Hotel Campo de' Fiori

Rome

The location of this hotel, right in the market is fantastic. The roof top terrace is wonderful! The main hotel is absolutely stunning with so much character and charm. We didn’t see the rooms in the main hotel because we had booked a suite. Oddly, the suites are in a different beholding across the square. And that building deserves a 3/5. While it was nice to have a bit more space, the suite lacked character and charm. The three flights up to our room were ridiculous and the lighting in the place meant we did the stairs with our phone flashlights. If you have any mobility issues at all this part of the hotel is not for you. Honestly, it was very frustrating. No real view and located in a dirty back alley. Limited hot water was also a problem. The bed was comfortable though, which is important to us. Breakfast was held in the basement of the main hotel and it was excellent. A beautiful building and perfectly located. While we recommend this hotel, we advise against the suites in the other building.

Authenticity & Character

The main building is lovely. The suites lacked character or convenience.

Location

Right in the market. So much to do and see.

Staff

Pleasant. Professional.

Cleanliness & Comfort

The hotel was clean. Access to and from our suite was uncomfortable.

Activity Reviews

Colosseum & Roman Forum Tour

Rome

Excellent. A must do! Our tour guide Juicey was amazing! Wear very comfortable shoes and be prepared for weather.

Quality of Experience

Easy to find out tour guide. Excellent information.

Guides, drivers and staff

Professional and pleasant.

Transport

We walked to and from this tour from our hotel.

Vatican Guided Tour

Rome

Maria was amazing! This tour was amazing.

Quality of Experience

Guides, drivers and staff

Transport

Amalfi Coast Boat Tour From Sorrento

Sorrento

Quite a pretty tour of the coast. Adequate time in each location.. The boat was too small for our group. And it was an uncomfortable 8 hours.

Quality of Experience

Smaller group.

Guides, drivers and staff

Lovely staff.

Transport

Bigger boats or less people per trip.