Italy Travel Agents

Kimkim has selected the best Italy travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in Italy who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
Plan your trip to Italy
Chat with a local specialist who can help organize your trip.

Beatriz De Pablo Rocha

(139 reviews)
Italy Travel Agent based in Madrid
Recent traveler reviews for Beatriz:
"Beatriz at Espiritu Travel put together a wonderful trip and itinerary for our trip to Tangier and Andalucia in Spain." - by Rene, Apr 30, 2026 · see review
"Firstly Beatriz was great to work with as she created and planned our trip." - by Dan, Jan 21, 2026 · see review
"Our local specialist was Beatriz- there was never a time I texted on the trip, with questions, that she or one of the travel agency staff did not answer immediately." - by Abbie, Jan 14, 2026 · see review

Tasos Mylonas

(133 reviews)
Italy Travel Agent based in Syros, Cyclades islands, Greece
Tasos specializes in: cultural trips, food & wine, nature appreciation, mild adventure, road trips, city discovery, profile-based custom-made trips
Recent traveler reviews for Tasos:
"A heartfelt thank you to Tasos, our outstanding travel consultant, for crafting a flawless and enriching journey through Milan, Lake Como, and Lake Maggiore." - by Joseph, Sep 30, 2025 · see review
"Tasos was exceptional and insured all details for the trip were meticulously planned." - by Michael, Jul 3, 2025 · see review
"We had to make several changes to our trip (including dates of tours/hotel bookings) within a few weeks of travel and Tasos was great at sorting everything out without compromising our plans." - by Anil, Oct 13, 2024 · see review

Marina Courtaut

(116 reviews)
Italy Travel Agent based in Madrid
Marina specializes in: Luxury, Custom Trips, Art, Culture, Adventure, Off the Beaten Paths
Recent traveler reviews for Marina:
"While we we were initially concerned about using a travel agent outside our home country, Australia, the trip planned by Marina from Kim kim was perfect." - by Terence, Apr 26, 2026 · see review
"This is the second trip Marina has planned for us - and once again she did a fantastic job!" - by Annette, Nov 10, 2025 · see review
"We had an incredible trip in Italy thanks to Marina!" - by Alyssa, Sep 30, 2025 · see review

Chris Gravas

(92 reviews)
Italy Travel Agent based in Athens, Greece
Chris specializes in: Families' & friends' trips (up to 20 people), memorable honeymoons, adventurous road trips to Mainland Greece & Peloponnese, activities in nature, history/culture/gastronomy & wine in Greece and Italy, and all kinds of tailor-made travel.
Recent traveler reviews for Chris:
"Chris did a wonderful job planning our Greece vacation, as well as ensuring our trip was going as planned while we were enjoying it!" - by Caitlin, Apr 22, 2026 · see review
"We just returned from an absolutely amazing trip to Greece and Italy, and we can’t thank Chris enough for making it all possible!" - by Frances, Oct 25, 2025 · see review
"Chris was very responsive and great to work with." - by kathy, Oct 14, 2025 · see review

Andrea Gambino

(90 reviews)
Italy Travel Agent based in Turin, Italy
Andrea specializes in: Local Experiences, Custom Made Tours, Luxury, Couples
Recent traveler reviews for Andrea:
"Andrea did an outstanding job crafting a personalized tour of Sicily for us." - by Esther, Apr 23, 2026 · see review
"Overall, the planning of our trip by Andrea was perfect." - by John, Oct 29, 2025 · see review
"Andrea Simone helped us set up a very customized experience." - by James, Oct 21, 2025 · see review

Irene Lappa

(82 reviews)
Italy Travel Agent based in Athens, Greece
Irene specializes in: Gastronomy & Culture
Recent traveler reviews for Irene:
"We had the best experience with KimKim and Irene." - by Stacey, May 10, 2026 · see review
"From the moment Irene reached out to me to start the planning of our trip, to the time we boarded our return flight - everything went as smoothly as possible." - by Aparna, Feb 25, 2026 · see review
"The services were great and I think the highlight was the boat trip at Amalfi Thanks very much to Irene who was very patient and prompt with responses and helping fully, for the success of this trip." - by ROSITA, Feb 8, 2026 · see review

Rita Pagano

(75 reviews)
Italy Travel Agent based in Naples & Madrid
Rita specializes in: Tailor-made, luxury, art, culture, gastronomy, family friendly and outdoor activities.
Recent traveler reviews for Rita:
"Thank you, Rita, for the trip you set up for my Granddaughter Maddie, Grandson Nate, and me." - by Elizabeth, Apr 30, 2026 · see review
"Rita is the absolute best!" - by Lori, Apr 29, 2026 · see review
"Our travel agent was Rita." - by Krissy, Mar 29, 2026 · see review

Tomaz Martinek

(61 reviews)
Italy Travel Agent based in Slovenia
Tomaz specializes in: Multi-country tours, unique experiences, customised trips
Recent traveler reviews for Tomaz:
"I have to mention Tomaz and Zala who were terrific in organizing a lot of the details on the trip." - by Tom, May 8, 2026 · see review
"Our experience working with Tomaz to plan the trip, and with Zala and Ester at Grand Cuvee Tours in finalizing details and during travel was outstanding." - by Mary, Oct 21, 2025 · see review
"We detailed our preferred way of travel to Tomaz and he put together a great itinerary." - by Steve, Sep 27, 2025 · see review

Maria Grazia Rubino

(60 reviews)
Italy Travel Agent based in Italy
Maria Grazia specializes in: Fully personalized trip plans. Cultural trips, rural tourism, romantic getaways, roots tourism. Family or couples trips.
Recent traveler reviews for Maria Grazia:
"Kimkim and our local specialist, Maria Grazia, made our trip to Italy spectacular!" - by Andrew, Sep 12, 2025 · see review
"The experience organising the trip with Maria Grazia was excellent from start to finish." - by Mark, Nov 10, 2023 · see review
"I do plan on returning to Italy in a near future and I will not hesitate to hire the services of arguably the best travel planner in the entire hemisphere, Maria Grazia Rubimo, and her talented team." - by Kidianga, Jul 19, 2023 · see review

Jessica Proietti

(52 reviews)
Italy Travel Agent based in Italy
Jessica specializes in: Food & Wine, Culture & Art, Discovering Hidden Gems, Gastronomic trips, Custom made trips, Cultural trips, Local experience trips, Awe-inspiring trips, LGBTQ+, roots tourism
Recent traveler reviews for Jessica:
"Our trip to Italy was amazing and it's all thanks to the great work of our travel specialist Jessica and KimKim Travels." - by Laurie, Apr 16, 2026 · see review
"Jessica and her Italy Kimkim team put together and helped execute an awesome vacation." - by Stephen, Oct 28, 2025 · see review
"It was well organized and planned out by Jessica." - by Allison, Jul 15, 2025 · see review

Fabio Ilardi

(52 reviews)
Italy Travel Agent based in Como, Italy
Fabio specializes in: Culinary Expeditions, Wine Tours and Tastings, Cultural Encounters, Luxury Retreats, Custom Tailoring
Recent traveler reviews for Fabio:
"I think my review would be more succinct using bullets: *Overall: Fabio Ilardi did many things that preceded the final plan and were crucial to its success." - by Stephen, Apr 29, 2026 · see review
"Our trip to Rome was wonderful and the itinerary Fabio put together for our family was so much fun." - by Sara, Apr 3, 2026 · see review
"We would also like to specifically thank Fabio, who did an excellent job planning the trip and was always available to answer questions." - by Robert, Jan 16, 2026 · see review

Melanie Rapuano

(50 reviews)
Italy Travel Agent based in Italy
Melanie specializes in: Local experiences, food tours, storytelling, family trips
Recent traveler reviews for Melanie:
"Melanie did a great job of listening to what we wanted and providing it." - by Lisa, Apr 14, 2026 · see review
"Melanie was a fantastic agent!" - by Karen, Dec 16, 2025 · see review
"Melanie planned a trip that was well suited for our children--they were not bored once and thoroughly enjoyed the cooking class, tours and day tours." - by Erik, Dec 4, 2025 · see review

Stephen Molloy

(49 reviews)
Italy Travel Agent based in Dorset and Lyon
Stephen specializes in: Luxury, high-end travel, active travel (cycling) bespoke trips, new mobility
Recent traveler reviews for Stephen:
"Stephen planned a truly beautiful journey from the moment we landed in Edinburgh until our plane took off nine days later." - by Amy, May 6, 2026 · see review
"Stephen you kept us busy and entertained." - by John, Oct 7, 2025 · see review
"We were contacted by Stephen Malloy in April 1, 2025 and began planning our Ireland Vacation." - by patti, Sep 26, 2025 · see review

Anita Matijasevic

(47 reviews)
Italy Travel Agent based in Madrid & Florence
Anita specializes in: Couples romantic getaways, Family&Friends Trips, Hiking, Luxury, Wine Tasting Experiences, Exploring the Lakes and nature...
Recent traveler reviews for Anita:
"After using Anita to help us book our Portugal/Spain trip last year, I knew we had to use her again for our Italy trip this year." - by William, May 12, 2026 · see review
"Anita and KimKim were available as needed and very helpful." - by Vivian, Apr 30, 2026 · see review
"From the beginning, when I was planning this trip to Portugal, Anita and her team at kimkim travel were there to make sure I had a fabulous vacation and most importantly that I would be safe as a solo traveler." - by Debra, Apr 30, 2026 · see review

Eleni Fotiou

(46 reviews)
Italy Travel Agent based in Athens
Eleni specializes in: Family & kids
Recent traveler reviews for Eleni:
"Working with Eleni was a real pleasure with such a personable connection from the very first phone call." - by Caroline, Dec 5, 2024 · see review
"From start to finish Eleni and her team handled our group of 12 (6 couples most of us very close to retirement) with grace, enthusiasm and professionalism." - by Diane, Jul 17, 2024 · see review
"Our local specialist Eleni was amazing to work with, and we would recommend her to anyone looking to book a memorable vacation in Greece." - by Katherine, Jul 8, 2024 · see review

Valeria Arcangeli

(38 reviews)
Italy Travel Agent based in Rome
Valeria specializes in: Leisure, Art, History, Local Culture, Food and Wine, Nature, Hiking, Family tours, Luxury Travel, Honeymooners
Recent traveler reviews for Valeria:
"Our travel specialist, Valeria Arcangeli, was awesome and so very helpful in helping to plan the itinerary." - by Gloria, Oct 2, 2025 · see review
"Valeria set up the entire trip and it really couldn't have been better." - by David, Sep 12, 2024 · see review
"I would highly recommend anyone to use Valeria and her amazing team for their Italy adventure!" - by Molly, Sep 3, 2024 · see review

Sonia Vanzin

(34 reviews)
Italy Travel Agent based in Venice
Sonia specializes in: Luxury trips, Honeymooners, Family trips with young travelers
Recent traveler reviews for Sonia:
"Our contacts in Italy, Sonia and Lucrezia, worked around the events we had purchased tickets for perfectly." - by Paul, Feb 24, 2026 · see review
"Sonia was very nice, helpful and knowledgeable." - by Karen, Oct 21, 2025 · see review
"Sonia is a wonderful Italy specialist ." - by Lynn, Oct 13, 2025 · see review

Giulia Bonati

(34 reviews)
Italy Travel Agent based in Padova, Italy
Giulia specializes in: tailor-made travels and unique day tours
Recent traveler reviews for Giulia:
"Giulia helped us plan a personalized itinerary and was very responsive." - by Gillian, Nov 10, 2025 · see review
"Giulia was easy to work with and responded to our messages in a timely manner." - by Sarah, Nov 3, 2025 · see review
"Giulia, My wife and I are on the flight home today." - by Ward, Oct 14, 2025 · see review

Karin Eckhard

(33 reviews)
Italy Travel Agent based in Madrid, Spain and USA
Karin specializes in: Tailor-made, culture, art, history, culture, architecture, gastronomy, outdoor activities, nature-based, small groups, Luxury, off the beaten track
Recent traveler reviews for Karin:
"Karin was extremely responsive and took the time to explain everything thoroughly." - by Jonathan, Oct 27, 2022 · see review
"Karin’s direct experience and knowledge of Spain provided invaluable information in making decisions about the itinerary of the trip." - by Herbert, Sep 5, 2022 · see review
"Our local specialist, Karin, was incredibly thoughtful and attentive a long the way - including through the planning process and logistics on the ground." - by Brooke, Jul 21, 2022 · see review

Giorgia Torre

(29 reviews)
Italy Travel Agent based in Madrid & Apulia
Giorgia specializes in: Tailor-made, outdoor activities, culture, history and art, gastronomy
Recent traveler reviews for Giorgia:
"Giorgia was our travel agent and she was great." - by Michelle, May 10, 2026 · see review
"There are not enough words to express how grateful I am for the experience and for Giorgia and KimKim who did an amazing job for our group" - by Iliana, Apr 27, 2026 · see review
"Thank you Giorgia 👍 I would absolutely recommend Kimkim." - by Vivian, Apr 27, 2026 · see review

Clemens Sengwein

(26 reviews)
Italy Travel Agent based in Vienna
Clemens specializes in: making the impossible possible, flexibility, creativity, high-end service, culinary experience, cultural trips, sporty activities, wine & beer tasting, off the beaten tracks, FUN, relaxation, spas
Recent traveler reviews for Clemens:
"Clemens, Andrea, and Kamila organized everything beautifully." - by Ashley, Apr 26, 2026 · see review
"Clemens and crew did an amazing job of putting together a fantastic itinerary on short notice!" - by Thomas, Feb 25, 2026 · see review
"Clemens was receptive to my feedback and wants and was able to put together something special." - by Jessica, Nov 30, 2025 · see review

Fabio Fasone

(23 reviews)
Italy Travel Agent based in Venice, Italy
Fabio specializes in: Leisure, families , art and culture, hiking, luxury travel, honeymoon
Recent traveler reviews for Fabio:
"Of course, it was good that Fabio first asked us what we wanted and then made a travel plan accordingly." - by Takaaki, Nov 17, 2023 · see review
"Fabio and Deborah were fantastic to work with." - by Jillian, Jan 3, 2023 · see review
"The trip for our Italian leg was extremely well organized in no small part thanks to Fabio and Danielle." - by Thomas, Oct 27, 2022 · see review

Caterina Belvedere

(23 reviews)
Italy Travel Agent based in Arsoli (Rome)
Caterina specializes in: Luxury travels, food and wine tours, art and culture tours.
Recent traveler reviews for Caterina:
"Caterina worked with us and developed several options after listening to our likes/dislikes and we finally agreed on a final trip plan." - by Gary, Nov 3, 2025 · see review
"Special thanks to Caterina who prepared our itinerary." - by Maureen, Aug 23, 2025 · see review
"Caterina took care in planning both where we stayed, as well as what was planned each day, making the trip pretty perfect." - by Erin, Jun 12, 2025 · see review

Aline Durant

(21 reviews)
Italy Travel Agent based in Lyon
Aline specializes in: Family trip, Luxury, Honeymoon, Multi-City Trip, Mountains,
Recent traveler reviews for Aline:
"KimKim, Aline, and her team listened and planned based on what we wanted." - by Denise, Dec 1, 2025 · see review
"Our specialists, Aline and Bastien were super communicative and always ready to share ideas on experiences that would make our trip truly unique to us." - by Victoria, Jun 5, 2025 · see review
"We had a wonderful family vacation to France in Summer 2024, thanks to the exceptional planning and support from Aline and Bastien at Discovery DMC." - by Tyler, Apr 11, 2025 · see review

Martina Venturi

(20 reviews)
Italy Travel Agent based in Milan
Martina specializes in: Culture, Local Cuisine, Wine Tastings, Outdoor Experiences, Off the Beaten Path Destinations
Recent traveler reviews for Martina:
"Martina listened to our wants and needs and planned a fabulous trip - perfect accommodation, great tours, seamless travel and a great mix of cities and small villages." - by Lisa, Apr 25, 2026 · see review
"Martina and Lorenzo from Authenticus Italy took all of that into thoughtful consideration and created a seamless, personalized itinerary that exceeded our expectations." - by Krista, Aug 6, 2025 · see review
"Martina worked closely with me to plan our trip to Italy, from Rome to Santa Margherita, to Cinque Terre, to our villa, and ending in Florence." - by Susan, Jul 3, 2025 · see review

Alberto Buzzanca

(16 reviews)
Italy Travel Agent based in Milano
Recent traveler reviews for Alberto:
"Alberto was excellent from KimKim." - by Mary, Jul 15, 2024 · see review
"Special thanks to her, our driver for the day, and Alberto because we woke up late on the morning of the tour, and they were all in constant communication and so accommodating despite being an hour behind on activities." - by Cate, Oct 29, 2023 · see review
"Our trip guide Alberto was great." - by John, Sep 19, 2023 · see review

Lorenza Cannarsa

(14 reviews)
Italy Travel Agent based in Città della Pieve
Lorenza specializes in: Tuscany, Umbria, Amalfi Coast, Naples, Luxury Trip, Food Experiences
Recent traveler reviews for Lorenza:
"Lorenza did a great job creating a wonderful vacation with us." - by jo, Nov 5, 2025 · see review
"We had an amazing trip to Sicily, and loved working with our local specialist Lorenza!" - by Ellen, Jul 7, 2025 · see review
"Our planner, Lorenza, was exceptional." - by Josie, Oct 7, 2024 · see review

Elisa Sciabica

(14 reviews)
Italy Travel Agent based in Milan
Elisa specializes in: Custom itinerary planning, accommodation and experiences reservations, transportation arrangements
Recent traveler reviews for Elisa:
"Having everything planned ahead of time with Elisa and well coordinated, it was a pleasure." - by Amy, Nov 1, 2025 · see review
"Trip of a lifetime and fantastic support from both Elisa and Lorenzo" - by David, Sep 29, 2025 · see review
"Our experience with KimKim, Elisa and Lorenzo was fantastic." - by Shawn, Sep 24, 2025 · see review

Eleonora Arrigoni

(14 reviews)
Italy Travel Agent based in Milan
Eleonora specializes in: Destinations off the beaten path, nature, hiking, local cuisine and cultural heritage
Recent traveler reviews for Eleonora:
"Eleonora was great and worked with us to get everything exactly how we wanted it." - by Anne, Feb 13, 2026 · see review
"Eleonora and the Kim Kim team were able to help me put together a great trip to Italy with very short notice." - by Ryan, Oct 8, 2025 · see review
"Working with Eleonora, our local travel specialist, was so easy." - by Holly, Sep 25, 2025 · see review

Emi Carletti

(13 reviews)
Italy Travel Agent based in Rome
Emi specializes in: Italy: Rome, Florence, Venice, Milan, Sorrentine & Amalfi Coast
Recent traveler reviews for Emi:
"Emi, our consultant from Rome, created a wonderful itinerary for us with great tours and accommodations, car service when needed and a timeline that kept us entertained but not overwhelmed." - by Tammy, Oct 31, 2023 · see review
"Working with Emi at KimKim hi later her business associate, Francesco, I could not have been happier with they expertise, courteous and friendly accommodations, and tremendous service over the course of 8 months, especially in our final weeks leading up to our departure." - by Sean, Oct 24, 2023 · see review
"We had Emi as our agent and she was beyond amazing." - by Sari, Sep 23, 2023 · see review

Marianna Leccese

(13 reviews)
Italy Travel Agent based in Nice
Recent traveler reviews for Marianna:
"our advisor Marianna was absolutely fantastic!" - by Lori, Jul 28, 2025 · see review
"We worked with Marianna for months planning our trip to Europe." - by Tina, Apr 6, 2025 · see review
"From the beginning stages of planning my trip and explaining to Marianna what I wanted to do and see, I was impressed with the level of care and attention she gave to helping create the greatest experience." - by Jeremy, Oct 28, 2024 · see review

Francesco Ferraiuolo

(13 reviews)
Italy Travel Agent based in Rome
Francesco specializes in: Cultural Travel, LGBTQ+, Customised Tours, Couples, Wine & Food Travel, Discovering Hidden Gems
Recent traveler reviews for Francesco:
"Trip was amazing and Francesco and the team was ideal to work with from beginning to end!" - by Brad, Oct 18, 2025 · see review
"Francesco helped me arrange my 60th birthday Trip of a Lifetime to Italy." - by Ronda, Aug 3, 2025 · see review
"Francesco understood our vision for the trip and made all of our Italy dreams come to life!" - by Jessica, Jun 23, 2025 · see review

Luca D'Arcangelo

(12 reviews)
Italy Travel Agent based in Rome
Luca specializes in: Culture, Art, Food, Nature, Outdoor
Recent traveler reviews for Luca:
"Luca was a pleasure to work with and did an amazing job arranging our tours." - by Manoj, Apr 8, 2026 · see review
"Luca worked with us to customize an itinerary and activities in sync with our goals and everything went smoothly." - by Kevin, Nov 18, 2025 · see review
"Luca did a wonderful job of creating our tour of Italy and Aurora was very responsive once we arrived." - by Chris, Jul 16, 2025 · see review

Giulia Carucci

(11 reviews)
Italy Travel Agent based in Bologna
Giulia specializes in: Lake Como, Cinque Terre, Umbria, Puglia, Sicily, Wine tours
Recent traveler reviews for Giulia:
"Giulia was wonderful to work with!" - by Jill, May 13, 2026 · see review
"We highly recommend Giulia if anyone is planning a trip to Italy." - by Dave, May 1, 2026 · see review
"Giulia did a wonderful job planning our vacation and we were super impressed and appreciative with her checking in throughout our trip to make sure we had everything we need." - by Jim, Apr 25, 2026 · see review

Leslie Tranchina

(8 reviews)
Italy Travel Agent based in Bologna
Leslie specializes in: Food & Wine, Culture & Art, Discovering Hidden Gems, Gastronomic trips, Custom made trips, Cultural trips, Local experience trips, Awe-inspiring trips, roots tourism,
Recent traveler reviews for Leslie:
"Leslie did a great job cultivating a trip for the books for us!" - by Karina, May 10, 2026 · see review
"There were many helpful things that Leslie and the KimKim team did, especially when schedules changed or connections missed, for example." - by Trisha, Oct 17, 2025 · see review
"We worked with Leslie and the KimKim team to plan and book our honeymoon to Italy, spending 14 unforgettable days exploring Puglia and Sardinia." - by Jennifer, Sep 28, 2025 · see review

Rashi Jakhete

(4 reviews)
Italy Travel Agent based in France
Rashi specializes in: Hiking trips, French alpes, Adventure trips
Since chilhood, I have been hiking through the mountain ranges of himalayas. Looking out at the sky full of stars from my tent has always been my favourite thing to do! Staying too far away from the mountains is difficult for me and that is why, when I moved to France, Alps was the region I... read more

Amandine Baillarguès

(4 reviews)
Italy Travel Agent based in Marseille
Amandine specializes in: Gastronomy and French culture, slow Travel
Originally from the south of France, I have a deep attachment to my region. Driven by an insatiable curiosity and a passion for adventure and discovery, I’ve had the privilege of exploring my country through numerous road trips, which has made me fall in love with its treasures. My goal is... read more

More in Italy


Trip Reviews for Italy

The latest reviews by travelers who booked their trip on kimkim
4.8
Based on 1,191 ratings

Wonderful Northern Italy Trip
Italy | Apr 26 - May 7, 2026

Jill
Jill G.
Atlanta, GA | Reviewed on May 13, 2026
Giulia was wonderful to work with!! She helped really make the trip what we wanted it to be. We especially enjoyed our time in Bologna. The cooking class with Veronica and the tours with Riccardo were highlights! Read more

Giulia was wonderful to work with!! She helped really make the trip what we wanted it to be. We especially enjoyed our time in Bologna. The cooking class with Veronica and the tours with Riccardo were highlights!

Hotel Reviews
Antica Locanda Leonardo
Milan
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Locanda Alberti
Mandello del Lario
Authenticity & Character
Location
Staff
Cleanliness & Comfort
R&B Santo Stefano
Bologna

We enjoyed the apartment-style accommodation and the access to a washing machine mid-trip. The place was clean and comfortable. Our only complaint was the shower; it has very low water pressure, which makes rinsing shampoo and conditioner out of hair more difficult.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very clean and comfortable. The only challenge is the low water pressure in the shower.
Carlo Felice Boutique Hotel
Torino
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided visit of Bellagio and Villa Melzi Gardens
Guided visit of Bellagio and Villa Melzi Gardens
Italy
Quality of Experience
Guides, Drivers and Staff
Cooking Class *****
Cooking Class *****
Italy

We often take cooking classes in different countries/cities when we travel. This one has been the best so far. Veronica made us feel very welcome; it felt like learning an old family recipe and sharing a delicious meal with a good friend.

Quality of Experience
Food
Guides, Drivers and Staff
Food day (half-day) including Parmigiano Reggiano and Balsamic Vinegar - from Bologna
Food day (half-day) including Parmigiano Reggiano and Balsamic Vinegar - from Bologna
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Bologna private guided walk and Food Tastings (3h)
Bologna private guided walk and Food Tastings (3h)
Italy

We love Riccardo!

Quality of Experience
Guides, Drivers and Staff
Turin guided walk (private guide)
Turin guided walk (private guide)
Italy
Quality of Experience
Guides, Drivers and Staff
The Langhe hills wine tasting (1 winery)
The Langhe hills wine tasting (1 winery)
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Full day in The Langhe with driver assistance (from Turin)
Full day in The Langhe with driver assistance (from Turin)
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
The car smelled strongly of cigarette smoke, which irritates my allergies a bit.
Local specialist: Giulia Carucci
Giulia
Giulia Carucci
Local specialist in Bologna | Replied on May 14, 2026
Thank you very much Jill for your wonderful review! ❤️❤️
It was really a pleasure having you here in Italy and I couldn't be happier to hear that you and your mum enjoyed this trip (also despite the rainy weather on Lake Como). I am sorry to read your notes about the cigarette smell in the car and about the shower pressure at the apartment, I am already checking with each supplier to see what happened. But thank you so much for taking the time to share all this with me, it is really important...
Read more

Thank you very much Jill for your wonderful review! ❤️❤️
It was really a pleasure having you here in Italy and I couldn't be happier to hear that you and your mum enjoyed this trip (also despite the rainy weather on Lake Como). I am sorry to read your notes about the cigarette smell in the car and about the shower pressure at the apartment, I am already checking with each supplier to see what happened. But thank you so much for taking the time to share all this with me, it is really important to receive all these feedbacks!
I truly wish you and your mum all the best!
A big hug from Italy!
Giulia

Kim Kim Team help plan a memorable Birthday trip to Italy
Italy | Apr 13 - Apr 24, 2026

Paul
Paul A.
Dallas, TX | Reviewed on May 13, 2026
Our Kim Kim Team did a terrific job in working with us prior to the trip to drill down and figure out fun activities that my wife and I would enjoy during a 12 day trip to Florence, Rome and the Amalfi coast in Italy and then stayed in constant contact throughout the trip to respond to questions and handle unexpected issues. They had great recommendations for dining and also for "fill the gap" activities during our free time. Right off the bat, they were helpful as our departing flight was... Read more

Our Kim Kim Team did a terrific job in working with us prior to the trip to drill down and figure out fun activities that my wife and I would enjoy during a 12 day trip to Florence, Rome and the Amalfi coast in Italy and then stayed in constant contact throughout the trip to respond to questions and handle unexpected issues. They had great recommendations for dining and also for "fill the gap" activities during our free time. Right off the bat, they were helpful as our departing flight was delayed which necessitated rebooking tickets for the connecting train from Rome to Florence. Using their very convenient app, i messaged Kim Kim about the delay before we left the US. When we arrived in Rome, the rebooking had already occurred and the pdf tickets were attached in the app. They also reached out just to touch base through the trip and the time difference was not an issue. When we had a miscommunication on a 9:00 meeting in Rome, i got a immediate response in my app within five minutes of sending a text. Very impressive monitoring of messages from their clients and really convenient app with a detailed itinerary that i referred to often throughout the trip. . And while i am comfortable finding my own transportation overseas i have to admit, having a driver arranged for transportation from the train station in Naples to our Sorrento hotel was well worth the cost. Kim Kim was also very helpful in canceling a few of our activities we had previously signed up for when we encountered an unexpected issue (broken toe!) and were great about recommending suitable alternative activities Both my wife and i appreciated the "hands-on" approach from the entire Kim Kim team and we both felt they were invested in making my wife's 70th birthday trip a memorable one.

Local specialist: Erica Gerakos

Trip through Italy
Italy | May 1 - May 10, 2026

William
William M.
Newark, NJ | Reviewed on May 12, 2026
After using Anita to help us book our Portugal/Spain trip last year, I knew we had to use her again for our Italy trip this year. I told her the different cities that we wanted to visit and she made a customized itinerary to fit our trip. This was especially difficult since we had four families and one infant. After a few iterations, she was able to put the perfect trip together. The app was extremely helpful because it told us where we needed to be, at what time, and who was going to pick us... Read more

After using Anita to help us book our Portugal/Spain trip last year, I knew we had to use her again for our Italy trip this year. I told her the different cities that we wanted to visit and she made a customized itinerary to fit our trip. This was especially difficult since we had four families and one infant. After a few iterations, she was able to put the perfect trip together. The app was extremely helpful because it told us where we needed to be, at what time, and who was going to pick us up. I don’t think we will be booking another trip without KimKim and Anita.

Hotel Reviews
Hotel Canada Urban & Chic

Cozy and close to the airport which is what we needed for our quick stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Horto Convento Florence
Firenze

This was a great location. We could get to every place within 15-20 minutes of walking.

Authenticity & Character
Location
Away from the crowded parts but close enough that we could walk to wherever we needed to go
Staff
Cleanliness & Comfort
Be Mate Apartments
Rome

Really beautiful apartment with plenty of amenities. The only thing that took away from this place was that they are building a metro station right outside and they were doing construction around 6 am every morning besides the weekend.

Authenticity & Character
Location
A lot of construction happening across the street. Woke us up at 6 am every morning.
Staff
Very responsive host
Cleanliness & Comfort
Activity Reviews
The Best of Milan Guided Walk
The Best of Milan Guided Walk
Italy

This was perfect for us since we only had an an afternoon in Milan.

Quality of Experience
Guides, Drivers and Staff
Transport
Florence on Foot: Michelangelo’s David & Duomo
Florence on Foot: Michelangelo’s David & Duomo
Italy

The best tour you can do in Florence!

Quality of Experience
Guides, Drivers and Staff
Transport
The Ligurian Excursion: A Full-Day Escape to Cinque Terre
The Ligurian Excursion: A Full-Day Escape to Cinque Terre
Florence

It was worth the trip but it is about two hours away. We felt a little pressed for time in each town. I think it would be better if we only visited two places instead of three

Quality of Experience
Guides, Drivers and Staff
Transport
Excursion to Tuscany:  Chianti Winery Visit & San Gimignano
Excursion to Tuscany: Chianti Winery Visit & San Gimignano
Florence

Such a fun trip. One of my family’s favorites. We had two stops which was plenty. We learned a lot about the vineyards and sampled so many types of wines.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Masters of the Renaissance: A Journey Through the Uffizi
Masters of the Renaissance: A Journey Through the Uffizi
Florence

I wish we had more time on this tour. It was so good and there are so many things to see.

Quality of Experience
Guides, Drivers and Staff
Transport
Discover the Vatican: From the Museums to the Sistine Chapel
Discover the Vatican: From the Museums to the Sistine Chapel
Italy

This was another tour that could have easily been a whole day. There were so many pieces to see and there were rooms upon rooms of amazing artwork.

Quality of Experience
Guides, Drivers and Staff
Transport
Rome Unearthed: Guided Walk of Colosseum & Ancient City
Rome Unearthed: Guided Walk of Colosseum & Ancient City
Rome

One of the most impressive tours we did in all of Italy. It is truly incredible how big the colosseum is. The ancient city was also a great addition to this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Beneath the Eternal City: A Journey Through Rome’s Catacombs & San Clemente
Beneath the Eternal City: A Journey Through Rome’s Catacombs & San Clemente
Rome

The most surprising tour for me. I didn’t know about the catacombs and it was such an interesting tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Hands-On Roman Pasta Cooking Class in the Historic Jewish Quarter
Hands-On Roman Pasta Cooking Class in the Historic Jewish Quarter
Rome

This was such a fun class! Our instructor was amazing and we loved all of the food we made. I would highly recommend this tour.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on May 13, 2026

Thank you so much, William! It was a pleasure helping you plan this trip, and I’m happy to hear that you and the whole group had a great time!! Planning a trip for four families (and a little one!) definitely came with a few moving parts, so I’m really glad we were able to create an itinerary that worked well for everyone.
It means a lot to know that you trust me with your family’s travels, and I’m already looking forward to helping you plan the next adventure whenever you’re ready. I wish you all the best, Anita 😊

Italy 2026
Italy | Apr 29 - May 9, 2026

Stacey
Stacey C.
Chicago, IL | Reviewed on May 10, 2026
We were unsure as to whether or not use a travel agent for our trip, after this trip…we will probably ALWAYS use one! We had the best experience with KimKim and Irene. Scheduling was prompt, detailed, and everything we wanted. No detail left undone. Irene was always very fast to respond to our inquiries, and always open to a call or Teams meeting. When we would suggest an idea, she always gave her honest option and recommendations which were very much appreciated based on her experiences.... Read more

We were unsure as to whether or not use a travel agent for our trip, after this trip…we will probably ALWAYS use one! We had the best experience with KimKim and Irene. Scheduling was prompt, detailed, and everything we wanted. No detail left undone. Irene was always very fast to respond to our inquiries, and always open to a call or Teams meeting. When we would suggest an idea, she always gave her honest option and recommendations which were very much appreciated based on her experiences. Irene was unavailable after we had booked our trip and we were passed to another local agent. This made us a little nervous because Irene had been with us all along, however we had the best experiences with the new agent yet again! Absolute perfection! While on our trip to Italy we had a couple of questions or concerns along the way. We were able to message KimKim and we had a response each time almost immediately! One of the issues was with our first hotel checkin, and they even called and spoke to the hotel directly to clear the miscommunication up. Our travel guides on our actual trip were incredible! All English speaking, kind, funny, knowledgeable, and had our best interest along the way. We are grateful for all of them and the experiences they gave us. Kimkim did a great job of rearranging our travel plans one of the days unexpectedly. The Pope was in town and they adjusted our drivers/tours/times to make sure that we were able to enjoy our vacation to the fullest, rather than being stuck in traffic not able to access the city that was blocked off. Overall 10 out of 10 for the KimKim team that carried us through this amazing adventure! Thank You!

Local specialist: Irene Lappa

Tuscany and Rome trip
Italy | May 2 - May 9, 2026

K
Karina A.
Chicago, IL | Reviewed on May 10, 2026
Leslie did a great job cultivating a trip for the books for us! The only miss was our hotel in Rome, which we did not like unfortunately. Read more

Leslie did a great job cultivating a trip for the books for us! The only miss was our hotel in Rome, which we did not like unfortunately.

Hotel Review
Eitch Borromini Palazzo Pamphilj
Rome

In short, this hotel had us wanting to go home. We had requested a LUXURY trip, and as part of this, we expected an excellent and comfortable hotel in Rome. We wanted to be well taken care of, and were paying for this experience. Our agent picked Eitch Borromini. When looking at the photos, we were pleasantly surprised. However, the reality did not match what we saw online. The one and possibly the only thing we appreciated was the location. The hotel was in Piazza Navona, and walkable to many of Rome’s fantastic attractions. We did not get to have the breakfast, but the boxed breakfast provided to us could have been a lot better. We were given crackers, jam, Nutella, and a packaged croissant. I’ve had the privilege of being at several high end hotels and asking for boxed breakfasts in various countries (including our phenomenal accommodation in Tuscany), and they were all far more nutritious, fresh, and enjoyable. However, I cannot speak to what breakfast at the hotel would have been like. Our biggest gripe was the room. The room was not very clean, it appeared dated, and unkempt. There was a lot of dirt and dust on the floor, and there was a bug problem. We killed some in the shower room, and there were flies around the room as well. The room with the toilet smelled badly as well. We were supposed to be in a luxury suite, and there was really nothing luxury regarding it. We didn’t even have any proper windows to look out of, and the iron didn’t work. Perhaps we were supremely unlucky with the room. While I understand Eitch Borromini is an old palace and has character and charm, the issues we encountered were not secondary to it being an old palace. Also, an odd thing, but in the room with the shower (the toilet/sink and shower were in different rooms), there was a locked glass door and a dark staircase that could be seen. It was quite disconcerting and as a trio of three women, we didn’t feel very comfortable. I know I would not want to stay in that room alone. Finally, the hospitality wasn’t great either. We requested some water in the evening, as they provide a complementary bottle, which we finished after a long day walking around Rome, and were told to drink the ones in the mini fridge…which they would then charge us for. We had to call twice and explain that we would not be paying for the mini fridge water, and finally about 30 minutes later, someone came with the provided complementary water. When we asked for help with luggage in the morning of our departure, they told us to bring it to the elevator first (which wasn’t that close to our room). I’ve had less “luxurious” hotels send people to help with luggage’s, or deliver a luggage cart. We were shocked that there would be no help. For a hotel that claims it’s a 5-star luxury hotel, there was nothing 5-star or luxury about it, and we should not have paid the price for staying here (assuming they were luxury prices as we did not see the breakdown when we paid kimkim). I will be coming back to Rome, and I will not be picking this hotel again.

Authenticity & Character
Location
Great central location
Staff
Needs more attentive staff, and maybe some women. No women were seen employed outside of the housekeeper.
Cleanliness & Comfort
Room was dirty and had bugs.
Activity Reviews
Exclusive Chianti Wine Tour with a Driver at your disposal - Half-Day Tour
Exclusive Chianti Wine Tour with a Driver at your disposal - Half-Day Tour
Italy

Great experience, we just wish we had an English speaking group. Our tour guide spent a lot of her time speaking to the Italian group before us, and we felt we were losing a lot of information when she translated.

Quality of Experience
Guides, Drivers and Staff
Transport
Cooking class and wine tasting at Castle
Cooking class and wine tasting at Castle
Italy

Phenomenal private tour and cooking experience. What a unique tour! We loved it.

Quality of Experience
Guides, Drivers and Staff
Transport
E-Biking through the scenic cypress trees of Val d'Orcia with Wine Tasting
E-Biking through the scenic cypress trees of Val d'Orcia with Wine Tasting
Italy

Amazing views of Val D’Orcia and a wonderful guide. Would absolutely do this tour again! It was our favorite experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Truffle Tour and Homemade Lunch
Private Truffle Tour and Homemade Lunch
Italy

Incredible incredible incredible experience! We learned so much, and Massimo and his family were extremely welcoming. The meal with this tour was the best we had in Italy’

Quality of Experience
Guides, Drivers and Staff
Transport
Early Morning Vatican Tour
Early Morning Vatican Tour
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Colosseum & Ancient Rome Tour with Roman Forum
Colosseum & Ancient Rome Tour with Roman Forum
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Leslie Tranchina
Leslie
Leslie Tranchina
Local specialist in Bologna | Replied on May 11, 2026
Hi Karina, Jessica & Sarina, Thank you so much for your message, and first of all I’m truly happy to hear that you really enjoyed your trip to Tuscany and Rome. It was a pleasure organizing it for you! I also really appreciate you taking the time to share your honest feedback regarding Eitch Borromini. This kind of feedback is extremely valuable to me. I understand what you mean, hospitality and overall feeling are very important, especially for travelers seeking a more elevated and... Read more

Hi Karina, Jessica & Sarina,

Thank you so much for your message, and first of all I’m truly happy to hear that you really enjoyed your trip to Tuscany and Rome. It was a pleasure organizing it for you!

I also really appreciate you taking the time to share your honest feedback regarding Eitch Borromini. This kind of feedback is extremely valuable to me.

I understand what you mean, hospitality and overall feeling are very important, especially for travelers seeking a more elevated and refined experience, and I’m genuinely sorry to hear the hotel did not fully meet your expectations.

Please know that I absolutely take comments like yours into consideration when evaluating future recommendations for my clients.

Thank you again for your kindness and openness throughout the process—it truly means a lot.

A big hug to all three of you, and hopefully our paths will cross again for another Italian adventure someday 😊

Warm regards,
Leslie