Italy Travel Agents

The KimKim team did a flawless job for our recent trip to Italy. Every transfer, hotel, tour, ticketing and communication went exactly as it should have. Our private tour guide were all amazing and gave us the best experiences. It was a relief to have the support because Italy is so very busy and KimKim made it possible for us to enjoy our trip and not stress. I HIGHLY recommend Giorgia, Beatrice and Anita and all who helped us have an amazing vacation!

Our guides for the colliseum, borghese, tivoli al very good but our guide for Pompeii was truly outstanding.

Outstanding experience across the board. Venice was pleasantly surprising thanks to staying in the Canareggio region of Venice - super close to walk to all the major highlights, with plenty of great food around, but not filled with tourists, or in the region where the university is in, "Dosorduro". Water taxis are FAR superior to gondola rides. My only regret was only doing the St Marks Basilica Tour (SUPER BEAUTIFUL), rather than the combo tour that includes Doge's Palace after.

Como was truly magical. I highly suggest allocating funds for fun towards the private boat day! Staying in Como city was much better than friends told me, I thought Menaggio & Bellagio were a tad overrated and too small to spend more than a day, whereas Como had plenty of shops to explore, waterfront to relax by, the funicular railway to go above Lake Como to a panoramic viewing area, and lots of lovely restaurants to indulge in aperitivo!

Milan was not awesome for 3 days. I'd say 1-2 nights TOPS. The Duomo di Milano is ridiculously gorgeous and the Galleria Vittorio is the most beautiful shopping center ever, but you can do those in a couple of hours (including the Skywalk above the Galleria Vittorio for a better, uncrowded, side-view of the Duomo). If you're a soccer fan, you can spend time going to San Siro to see where Milan plays, but other than the two landmarks that are next to each other that I mentioned, or going to the Navigli district to eat at one of the dozens of great happy hour spots along the canal, leave Milan and go to the more beautiful parts of Italy. Fun fact - aperitivo (happy hour where you buy a drink and get free snacks with the drink) was invented in Milan!!!!

Hotel Reviews

Hotel ai Mori d'Oriente

Venice

Fantastic location. The staff was very friendly the moment I walked through the door, and gave my fiancée and me a house-drink voucher for each of us to enjoy as a welcome before we went out to explore, along with a fruit basket in our room! The breakfast buffet was great, and they have outdoor seating in the cutest little courtyard to enjoy on a nice-weather morning!

Authenticity & Character

Locally owned hotel that doesn't have a ton of rooms, so it's a home-like feel with a lot of comfort. Great showers!

Location

Perfectly located for a water taxi to drop you off, or a less than 15-minute walk from the train station where you only cross 2-bridges, both have ramps rather than just stairs for suitcases to be pulled with ease

Staff

So sweet from the moment we entered, to the moment we left :)

Cleanliness & Comfort

Top tier.

Hotel Barchetta Excelsior Como

Como

Best hotel throughout my entire trip. Every room apparently has a city or lake view. The kindest staff - my fiancée & I showed when there was a HUGE crowd of angry spanish-speaking folks and rude americans, but the staff were polite and calm with every single person before us, and after as we waited for the elevator. Beautiful room, STUNNNNNNIINNNNNGGGGGG LAKE COMO VIEW. Breakfast was the best buffet I've ever had at a hotel in Italy - they literally have self-serve mimosas. The buffet staff had the oldest lady in the room pop the bottle to celebrate the start of the day, everyone's mood was so fun!

Authenticity & Character

True Italian feel. The interior design aesthetic was lovely, the bar and hotel restaurant were great with wonderful cuisine, the staff were superb and kind as you'd expect Italians to be.

Location

Literally steps away from Lake Como and the ferry terminal to visit the other parts of the Lake.

Staff

20/10 - the best people.

Cleanliness & Comfort

Very clean. Daily bed-making and room tidying. I felt ashamed but they even folded my dirty laundry and left it in a neat pile when we came back from exploring the town.

Charly Hotel

Milan

Not great, kind of reflected the city. Family owned, but they were abrassive upon entry, clearly not happy to see Americans because they treated the other American couple the same, but were very happy to speak with the German couple before us. No elevator, and the first floor of rooms is up one flight of stairs, only a luggage elevator. We had to move rooms because the A/C didn't work, and Milan was going through a heat wave. I am a very big guy, and extensively well trained in self-defense - this location at night made me very uncomfortable while having my fiancée with me, and it was a boring street far away from any city highlights or tour meeting points during the day. We had to taxi everywhere. The reason this gets a 2-star and not a 0/1-star is because they have a cute dog that you can play with, a lovely little garden at the dining area for breakfast (one of the worst breakfast-included experiences), and it's only a few blocks from the metro and main Milan train station, which was convenient when we left the city.

Authenticity & Character

Italian aesthetic, but weirdly designed rooms, they had us in an attic, which wasn't expected.

Location

Way too far from tour meeting points or cultural landmarks.

Staff

Unkind upon entry. Neutral/unfriendly during every interaction.

Cleanliness & Comfort

Nothing wrong with the cleanliness, but they advertise "double" beds, but use French Double beds which are smaller than typically Euro Double beds - which are more similar to an American Queen bed.

Activity Reviews

St. Mark's Basilica Visit with Terrace Access

Venice

Outstanding tour. Our guide was wonderful, Martina. Small group experience, perfect to keep us altogether and to answer everyone's questions thoroughly, didn't feel rushed at all. Super kind and knowledgeable. She ensured we took plenty of pictures and took pictures of us on the Terrace!

Quality of Experience

Guides, Drivers and Staff

Transport

Day Trip to Murano, Burano & Torcello

Venice

Gianfranco was our guide, and he was fantastic. My fiancée & I were the only 2 who booked the tour for that day, yet he made it a really great experience anyway. Gianfranco likes to become friends with the people he tours with, rather than just talking at you. Burano is so fun & beautiful! Murano is a little overrated and just filled with glass shops, but the tour of the glass making is TOTALLY cool and worth it.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Lake Como Experience by Boat

Como

5,000,000,000,000,000,000/5 experience. Can't say enough about this, but Francesco is the man. Super insightful, from Como, has a home you can rent on Lake Como, you get bottles of prosecco. He knows how to engage with you and have fun, but also give you space to feel like VIP's in the back of the boat. Stopped in Bellagio and it was fun, but being on the boat was way better. Stopped in the middle of a cove to jump off the boat and swim with ducks & swans!

Quality of Experience

The best day ever with my fiancée.

Guides, Drivers and Staff

Francesco is the best Italian guide I've ever met. We're so lucky to have hung out with him, but he owns the company and is the only driver, so you'll get him and love it.

Transport

Italy is amazing! The start of planning and booking with Irene was easy and Irene made sure to answer every question I had. Once the trip started, everything went as scheduled and we had constant communication with a travel team. Our guides through Liv Tours were awesome. They knew so much information and also engaged our teens through out. The cooking class with Towns of Italy in Florence was amazing and Lisa was an incredible instructor! Our food tour through Trastevere was so much fun. We enjoyed getting a tour of the neighborhood where the locals go and also tasting yummy food. Areulio (sp?) was amazing as well. Our favorite by far was Sorrento! We loved the Path of the Gods hike with Antonio through Leisure Italy. He was knowledgable and patient with us as we hiked. Dino, our driver was great as well for this hike! The boat day for our last day with Capitano Ago was just amazing. Our skipper, Orlando was great and we enjoyed the entire day seeing the coast and the blue waters. He recommended an awesome spot for lunch in Capri and even made the reservation for us! I can’t say enough about this trip, it was just incredible and our teens loved it as well! We can’t wait to go back!