Fabio Ilardi

Fabio did an amazing job with planning our trip to Rome, Florence, and Naples. He made everything seamless, and was available to help very quickly via chat/email. We had the most time as a family of 6, and we are forever grateful to Fabio for helping us make the best memories.

zurich, lucerne, interlaken, zermatt, saint moritz,, bellagio, milan, palermo, taormina and catania!!!!! 18 days of unforgettable experience thanks to fabio who arranged it all! excellent service and assistance of all the tour guides and drivers as well! i highly recommend kimkim specifically fabio💕
i’m looking forward to my next trip with you😁

We had the greatest pleasure of embarking on a once-in-a-lifetime journey through Switzerland and Italy with Kimkim Travel, and it wouldn't have been the extraordinary adventure it was without the exceptional guidance of our tour guide, Fabio. From the moment we touched down in Zurich to the very last day in Taormina, Fabio's expertise and passion for what he does shone brightly.

Fabio's expert assistance in planning our IT from the get-go and all throughout the entire trip, his attention to detail, as well as his in-depth knowledge of the regions we visited were nothing short of remarkable. His insights into the history, culture, and popular sites to visit made the planning process easy and and added a layer of richness to every place we explored. From the picturesque cities of Zurich and Lucerne to the breathtaking landscapes of Interlaken, Zermatt, and the majestic Mt. Pilatus & Mt Gornegrat, Fabio made sure we not only saw these wonders but truly experienced them. When we needed help at a very short notice to secure a booking for paragliding in Zermatt, Fabio delivered outstandingly! He phoned the hotel in Zermatt and looked for the paragliding company. His careful planning and coordination ensured it went off without a hitch, giving us an adrenaline rush like no other. His attention to detail and safety gave us the confidence to enjoy every second of it. The paragliding experience was one of the unforgettable highlights in our trip - -and Fabio helped make it possible!!

Crossing over to Italy, we marveled at Milan's fashion and culture, the serene & enchanting beauty of Bellagio & Varenna in Como, and the stunning journey aboard the Bernina Express to the magical St. Moritz. Fabio's choice of stops, restaurants, and experiences reflected a deep understanding of what travelers like us truly appreciate.
One commendable thing that Fabio did for us was planning the trip to Lake Como. There were transpo-related changes due to an event that was happening at that time in Lake Como. Fabio informed us straight away and organized alternative ways to get to to Bellagio and Varenna, and even purchased for us the train and ferry tickets in advance, and recommended the restaurant along the way, & the sites that we should visit. Our van driver and tour guide - Paolo - was excellent.
Fabio made sure that nothing would get in the way of our plans to visit the enchanting Lake Como - and he really delivered!

The culmination of our journey was the enchanting island of Sicily. Fabio's expertise in Sicilian culture and history turned our time in Palermo, Taormina, and Catania into an authentic Sicilian experience. His recommendations for local delicacies and hidden gems enriched our adventure even further.

Throughout the trip, Fabio's professionalism, warmth, and enthusiasm made us feel like more than just tourists; we felt like friends exploring the world together.
His commitment to ensuring our journey was not just memorable but extraordinary was evident in every aspect of our trip - - from the train tickets, hotel & airport transfers to the hotels and restaurants.

All in all - Fabio's dedication, knowledge, flexibility and charismatic personality made this holiday in Switzerland and Italy an unforgettable and fabulous experience. We can't thank him enough for the cherished memories that we have built and bottled up in these incredible destinations.

On another note, we would like to give our feedback as well on a few things that can be done differently next time.
1. All the hotels that we stayed in were excellent. However, the choice of hotels in Zurich in Milan can be improved, in terms of quality and location. The hotel in Zurich did not have A/C, so it was not very comfortable at night due to the warm temperature. The hotel in Milan was not really centrally located so it was not that easy to go to the Milan center. We would always prefer a location close to the main public transpo.
2. In terms of planning the train schedules - it would be better next time if the gap between the time - especially for connecting train trips - should be sufficient enough to avoid undue stress. For example - the train schedule from Zermatt to Milan was too tight in terms of the lead time in between each transfer. Specifically the time gap between the train from Brig to Milan was just 7 minutes!! And the platforms were quite far from each other. We had to literally run - with all our heavy luggage - from Platform 4 to Platform 11 (if I remember correctly). That was very stressful & exhausting.
It would be better to plan the train trips in such way that there is enough time in between to get to the next platform without rushing too much, and to give allowance to delays (e.g: if the 1st train is delayed, then it will affect the subsequent trips).

Those are just the 2 things that we thought we would mention to further improve the planning process in the future.

In sum - if you're planning a trip with Kimkim Travel, make sure you request Fabio as your guide - he truly goes above and beyond to make your adventure extraordinary. Grazie mille, Fabio! Ti apprezziamo molto :)!

The train system in Italy was very punctual and efficient. Lake Como, the Belvedere Hotel, and boat ride on Lake Como were amazing. The food tour in Florence with Aldo was mediocre, as was the Frame Hotel in Florence. Fabio, our travel agent, was extremely helpful and responded quickly to any issues we had.

Hotel Reviews

Nolinski Venezia

Venice

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Belvedere

Bellagio

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Frame Hotel

Florence

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hassler Roma

Rome

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

2-hour Boat Tour | Cruise Around Lake Como

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Florence Food Tour

Florence

Quality of Experience

Guides, Drivers and Staff

Private Colosseum & Roman Forum Tour

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

If you’re shopping and comparing agencies, look no further - KimKim/Fabio will customize an itinerary and accommodate your every need to make your trip memorable. Hotels and private tour options Fabio offered were superior compared to other competitively priced proposals I’ve reviewed.

Fabio is superb and you’re in good hands if you’re working with him. I have traveled both on my own and through agencies enough (over four continents and 30+ countries) to opine KimKim provides one of the best services and experiences. I would go through KimKim again for my future trips.

I can be meticulous and demanding at times when planning for trips, but Fabio took his time to answer every questions I had, and deliver any requests I made leading up to and throughout my trip to Italy. Fabio responds promptly, works efficiently, and will go out of his way to ensure you are able to relax and enjoy your trip. He is extremely knowledgeable (from Michelin restaurants to best local restaurants, and best choices for your site tours) so he will be able to provide you with insightful recommendations. Fabio is extremely professional and I would highly recommend him. Do yourself a favor and plan your Italy trip with Fabio - you will be glad that you did! :)

First time planning a trip with Kim Kim and it was above all my expectations, very easy and friendly service that eased all my trip planning worries. Fabio was great from the start and very responsive during our trip for any questions. From the start with the airport pickup to the airport dropoff our trip went off without any issues. The three days in Rome were the perfect amount of time to see all the sites and Fabio booked us great skip the line tours.
Our Sorrento portion of the trip was great! I appreciate Fabio for suggesting Sorrento over Positano for our trip it was the perfect size town for us to stay in and explore in the middle of everything we wanted to see, between Pompeii, Mt Vesuvius, winery tour, and a trip down the Amalfi Coast. All while having a fantastic car service booked for each excursion booked and private tour guides to really explain to us the history.
Two downsides were our hotel in Sorrento Hotel del Corso was not really up to our standards a bit dated, the AC didn't work and the hotel staff wasn't very helpful and our room was on the main street which was very noisy.
The second downside was our Cooking class at Villa Ida was not up to our expectations it wasn't really a cooking class more so we helped them prep the food while they did the cooking behind the scenes. We were expecting to make either homemade pizza or pasta but instead we made cold salads and filled already cooked pastas. Also Charlie at the cooking class was very pushy for us to buy his wine, ceramics, and music boxes and when we declined buying anything the vibe in the room changed. It left a bad taste in our mouth.
Overall the trip was fantastic and I will definitely be recommending Fabio and Kim Kim to anyone planning a trip to Italy and will also be using them in the future.

Hotel Reviews

Hotel Scalinata di Spagna

Rome

Great hotel in a fantastic location, staff was friendly and helpful the rooms were on the small side but very clean and tastefully decorated.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Del Corso

Sorrento

This hotel is extremely dated, other then the location I would not recommend this hotel to anyone. The rooms are extremely dated with uncomfortable old beds, our AC did not work and when we let the staff know they told us it was our fault for having it on to high. Our room was facing the main street and was extremely noisy so between the AC not working and the noise levels we didn't sleep very well. The bathroom amenities are minimal with cheap towels, and the breakfast left much to desire. We only ended up having breakfast one day out of the five.

Authenticity & Character

Location

Great location right on corso de italia close to the square.

Staff

Cleanliness & Comfort

Activity Reviews

Rome Food Tour

Rome

Loved this tour so much! Simone was the best tour guide, very personable, knowledgeable and easy to talk too. He took us to great food spots including trying things we never would of tried and giving us a real roman food experience while also explaining to us roman history.

Quality of Experience

Guides, Drivers and Staff

Full-day Private Tour of Pompeii, Mt. Vesuvius and a Local Winery

Italy

Loved all three aspects of this tour. Only negative is that doing all three activities in the August heat was very exhausting. We especially loved the Cantina winery tour and lunch, such a beautiful winery and unique experience that we got to check off our bucket list. The private tour of Pompeii was great, our tour guide was engaging and made the tour interesting and fun while learning aspects of Pompeii I never heard of before. Toninio our car driver was fantastic the whole day had the car cool and ready for us at all times.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Amalfi Coast Road Trip | Private Tour

Italy

The best way to see the Amalfi coast! Tonino our driver was great with explaining the area to us and what to see all while being very comfortable on the beautiful ride through the Amalfi coast highway.

Quality of Experience

Guides, Drivers and Staff

Transport

Cooking Experience with Donna Rita

Italy

Villa Ida cooking class was not up to our expectations, we were disappointed that there was not much cooking done on our side instead we actually prepped cold salads, filled already cooked pasta, and put together the layers of eggplant parmigiana. We were hoping that we would learn how to make either homemade pasta or pizza and sauce. The class was just extremely elementary level. In addition Charlie gives you a tour of his "wine cellar" where they make you watch a video on his homemade wine making process and history of the family. The whole time it is a pitch for you to buy his wine. While we were eating our dinner he constantly came our to walk more about the wine and let us know we can ship it to the US. At the end of the dinner they have us go back inside and see his ceramics, and music boxes he makes again trying to sell them to us. We sit down and he hands us a form and goes so how many bottle do you want to buy. When we informed him we wouldn't be buying any bottles he was clearly upset and shutdown ruining the vibe of the evening. We did not appreciate how pushy he was on selling his products. We were expecting a cooking class, not a wine tour and salesman pitch for 3 hours.

Quality of Experience

Food

Not the cooking class we expected and also had food pensioning afterwards.

Guides, Drivers and Staff

Transport

Guided Tour of the Colosseum & Roman Forum

Rome

Loved this tour, the guides knew what they were doing and talking about. It was a skip-the-line tour, so there was no waiting around. Definitely recommended.

Quality of Experience

Guides, Drivers and Staff

Transport

Vatican Museums & Sistine Chapel Tour

Rome

Another great guided tour, very informative and well-organized. It was a small group, so it felt personal.

Quality of Experience

Guides, Drivers and Staff

Transport

Self-Guided Day in Capri Island | Ferry Tickets Included

Italy

We enjoyed this self-guided tour. It was a nice break from the guided tours and allowed us to explore at our own pace. Would highly recommend it for a relaxing day.

Quality of Experience

Guides, Drivers and Staff

Transport

Working with Fabio was very easy. He was always quick to respond and helped us plan a great trip to Italy that we will always remember. The private tours with Daniela and Elenora were particular highlights. They were so friendly and knowledgeable and felt like friends by the time the tour was over. Our tour guide for the Vatican (Guida? whose name I am not sure of ) was also friendly helpful and knowledgeable. Our guide Jessica in Florence was great as well. We will always remember the cooking class at Villa Ida with Roberta and her dad Carlo (Charlie). This was the best time we had on the trip. What a wonderful family!! I can’t say enough about this perfect experience. The boat ride to the blue grotto was also a highlight. We met such nice people on our tour and the young guide on the boat was fantastic. The hotel transferred worked out perfect. Everyone was friendly and always early which we liked because we are early people too! We would 100% use Kim Kim to book another trip in the future!

Hotel Reviews

HT6 Hotel Roma

Rome

This hotel was located within easy access to everything in Rome. It was well equipped and the staff was friendly.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Antiche Mura

Sorrento

We enjoyed that this hotel had a pool. Our room was located in a quiet space behind the main hotel. This made it feel like we were living within the city! It was quiet and well equipped.

Authenticity & Character

Location

Close to everything

Staff

Cleanliness & Comfort

Hotel Renaissance

Florence

This hotel was close to everything. Upon arrival with your luggage you need to climb up a set of cement stairs with no access to an elevator until you get there. We are able bodied people but certainly would be a huge issue if you had any trouble navigating stairs and also the fact that you required to get your luggage up on your own. It was over 100 degrees in Florence when we were there and the Air conditioner did nothing to cool the room and was also restricted to a certain temperature. We were told breakfast was included and it was not. We also were told there was a view and there certainly was not. There weren’t even any windows looking out side. The staff however was nice.

Authenticity & Character

Location

Staff

Friendly

Cleanliness & Comfort

It was clean but we were. It comfortable due to the fact that the AC was restricted and it was never cool.

Activity Reviews

Best of Florence and David by Michelangelo | Small Group

Florence

Quality of Experience

Guides, Drivers and Staff

Transport

Highlights & Hidden Gems of Rome | Walking Tour

Rome

We learned so many things on this private tour that we would never have learned or explored on our own. The tour guide was fantastic and felt like a friend when the tour was over.

Quality of Experience

Guides, Drivers and Staff

Daniela was friendly and knowledgeable

Transport

N/A

Rome Food Tour

Rome

Elenora was so fun and friendly. We were completely full after this tour! We enjoyed it immensely and she felt like our friend by the end!

Quality of Experience

Guides, Drivers and Staff

Private Tour of Vatican Museums, Sistine Chapel and St. Peter's Basilica

Rome

Quality of Experience

Guides, Drivers and Staff

Guida was knowledgeable and friendly

Transport

Sorrento Coast, Capri & Blue Grotto Boat Tour | From Sorrento

Italy

This tour was great fun! We met such nice people on the boat and enjoyed talking with them! The blue Groto was beautiful if a bit of a tourist trap.

Quality of Experience

Guides, Drivers and Staff

The young tour guide was friendly and knowledgeable.

Transport

Cooking Experience with Donna Rita

Italy

This was the highlight of the trip. The family was so friendly and we can’t say enough about our time there!

Quality of Experience

I

Food

Guides, Drivers and Staff

Transport

Guided Tour of the Colosseum & Roman Forum

Rome

The tour guide was friendly but we found it difficult to learn and pay attention with so many people in the group

Quality of Experience

Guides, Drivers and Staff

Transport

Fabio helped us plan a 10 day trip to Italy in the middle of July for my family of 5. Kids ages 20, 18 & 14.
Every flight pick up, train transportation, driver to/from worked out. No one cancelled or late in arriving and all super friendly and helpful. We stayed in four different hotels along our trip and all hotels had exceptional service and per our kids, the best breakfast options. 😊
We jammed in so many nice excursions from the walking tour in Venice with our guide, Roberta, who showed us local piazzas, streets that were empty of tourists, inside the Basilica of San Marco and where to get the best gelato! She was great.
We had exceptional drivers, Stefano and Marcelo, and very happy we chose not to drive ourselves. We were able to sit back and really enjoy the scenery during our drive to/from Tuscany for some wine tasting and visiting Sienna and San Gimignano.
The other long drive to Amalfi Coast had crazy curvy streets with narrow, two way traffic and driving that ourselves would have been horrible!! I highly recommend no one tackle that drive. Our driver, Marcelo, handled it with a breeze and we relaxed during that drive (we all took dramamine to be safe!) The views are truly spectacular and have great pictures from it.
Despite the crazy heat, we tried to make the best of it and the only excursion I could have done without was visiting the Sistine Chapel. It was super super crowded and hot inside which makes for a bad combo. Our entrance time was at 4p mid-week and it was crazy. We thought we could easily go under the ropes to work our way out but security didn’t like that and it almost caused us a fine. We explained how my daughter & I felt sick and had to exit and they let us go. Asking security for permission to exit is the better way to handle.
Lastly, our all day boat excursion in Sorrento to see the coast from the water and visit Island of Capri. We had captain David and co-captain Charlotte.
Waves were high and at first not sure we were able to even go boating but captain suggested a slightly larger boat would help ease the feeling (mind you my daughter and I both have weak stomachs 🤢) and it all worked out. At no extra cost to us, we were upgraded to 40’ boat and it was all ours for the day. We packed a lunch and had paninis and swam at our leisure. The stop to Capri was about 3hours and long enough to really explore and visit the Garden of Augusto at the top of the island via a lift. Kids really enjoyed that.
Overall, there are not enough words to explain the exceptional level of service we received from Fabio and KimKim. Sure it comes at a premium but all worth it to have a great planned out vacation that our family will remember for years.
Our hearts are full of wonderful memories of Italy, so thank you!

Fabio was fantastic to work with from start to finish. Fabio worked with me to create a very memorable trip. I had a few ideas, but he gave great suggestions from excursions, restaurants, and money saving tips. I ended up taking two weeks spread amongst Rome, Florence, Sorrento and Venice with a few day trips to Capri, Cinque Terre, and Pompeii. That's a lot to coordinate by yourself so Fabio took all of the hassle out. All drivers and guides he booked for us were knowledgeable and friendly as well.

During the trip, Fabio was quick to respond to some issues that arose with our trains and Capri ferry, which was a huge help since we don't speak Italian. There was a massive train derailment outside of Florence, which would have made us lose a day of our trip - Fabio found a driver so we could keep moving within 30 minutes.

All in all, when you visit Italy you'll really appreciate Fabio as your agent.

We worked closely with Fabio who over-delivered. He was prompt and clear in his responses and he curated an incredible itinerary for us in Venice and the Dolomites. Moreover, when we hit a foreseeable snag — a guide running delayed or a country-wide airport strike — Fabio provided exceptional service and insights by cell phone, seemingly 24/7.

Fabio put together a perfect trip for me, my husband and our grandson. It was just as we requested. We were very busy and saw all the fun and important sights. Everything went like clockwork.
All of our drivers were on time and very good. Some were friendlier than others but they all knew how to drive safely through the crazy, crazy Italian traffic. Our best drivers were Bruno who took us to Pompeii and then arranged a delicious pasta lunch at Cuomo’s in Gragnano and Stefano who took us to Volterra, and Gimgnano plus a lunch at an unique winery in a beautiful setting.
The Hotel Kraft in Florence with the swimming pool, beautiful rooftop terrace with views of Florence and superior breakfasts was the best. The CC Palace in Rome was very nice as well. The Hotel Mignon in Sorrento was charming inside but lacking in attention to detail on the terrace and breakfasts.
We had such a great time which was due in part to arrangements and timing for tickets, tour guides and drivers.

Fabio was always available for any questions or concerns and responded quickly. I really enjoyed working with him.

Hotel Reviews

Kraft Hotel Florence

Florence

Clean comfortable rooms nicely decorated. Fantastic views from the rooftop terrace with a swimming pool and five-star breakfast and service. Centrally located and quiet.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Mignon

Sorrento

Centrally located but on a very noisy street. The room was bright and cheerful and very clean. The breakfast was ordinary and adequate. The deck outside the bedroom was dirty and neglected. Staff was very helpful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

CC Palace Hotel

Roma

Hotel was mostly located, the staff was very helpful and friendly, and the hotel and the rooms have been recently decorated and are very nice and comfortable and clean. Breakfast was good and the breakfast room was pleasant.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Tuscany Day Trip to Siena & San Gimignano | Winery Included

Florence

Hilltop towns of Volterra and San Gimignano should now be missed.

Quality of Experience

Guides, Drivers and Staff

Transport

Tickets to Vatican Museums & Sistine Chapel with Escorted Entrance

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Florence Art Tour: Uffizi & Accademia

Florence

Quality of Experience

Guides, Drivers and Staff

Transport

Not applicable. We walked.

St. Peter’s Basilica Tour with Dome Climb & Papal Crypts

Rome

The Vatican and the Vatican museums are so unique and beautiful that they should not be missed.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour of the Colosseum & Roman Forum

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Not applicable. We walked

Self-Guided Day in Capri Island | Ferry Tickets Included

Italy

The blue grotto and Anacapri were fun and worth doing. The crowds were awful which made the day more difficult.

Quality of Experience

Guides, Drivers and Staff

Transport

Discover Pompeii Archaeological Park

Sorrento

Pompeii is fascinating.

Quality of Experience

Guides, Drivers and Staff

Transport

We had the most wonderful time in Italy! We owe a huge thank you to our trip planner, problem fixer and behind the scenes guide Fabio. He took all the stressful pieces of our trip, such a booking trains, scheduling private transfers, finding wonderful tours, etc and planned it all out for us meticulously. While in Italy, he kept in contact with us checking in, asking for feedback, and was always available anytime of the day to troubleshoot. Fabio also found wonderful food and dinner reservations for us, both before the trip and during. If we were unable to communicate with a restaurant or running behind due to events like the Tour de Italy bike race, he communicated with tour guides and helped cancel or change restaurant reservations. While in Rome, I suffered from sun poisoning, he was quick to find a physician that would come to me for assistance and when there was a language barrier with the agency, he immediately called and helped translate. During the trip, he took feedback from us and when he got to know our group more, he made suggestions to our future drivers and tour hosts to accommodate our preferences, such a wine tastings and food suggestions. Lastly, my husband and I had asked Fabio last minute before leaving for Italy, if he might coordinate a photographer for some belated wedding pictures, as we did not have a our wedding due to Covid-19. Fabio was able to find an amazing photographer for us last minute and made the whole day very special for us in and around Lake Como. We had a trip of a lifetime in Italy, our travels were seamless in and between the different cities and this was all due to and thanks to Fabio. I would hands down use him again if we were to go back and would also highly recommend him to anyone else going to Italy anytime soon!

Fabio was amazing! He planned the perfect anniversary trip for us and he always responded immediately if we had questions. Everything he scheduled was amazing and seamless. All of the drivers, hotels and tour guides were top notch and we’re waiting for us on the times he scheduled on our itinerary. It was such an amazing experience that we will be using KimKim again for international travel and we highly recommend Fabio for organizing your trip to Italy!!

Hotel Reviews

Palazzo Alabardieri

Naples

Room was small but the location was perfect. Probably one of the best locations in Naples. Staff was very friendly and accommodating. Would definitely stay here again.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Badia

Sorrento

Some of the best views of the gulf of Naples and Sorrento. Only a short 20 minute scenic walk to downtown. The staff was very incredibly friendly and helpful. The rooms could be updated but were spacious nonetheless. Breakfast every morning on the terrace overlooking the Mediterranean will be in my mind forever.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

THE ONE Boutique Hotel & SPA Rome

Rome

The location and quality of this hotel was incredible. Very updated and modern and just minutes away from some of the most popular attractions in Rome. However some of the staff were rude especially at breakfast in the morning.

Authenticity & Character

Location

Staff

The staff were very rude and we observed overt racism towards an Indian family while eating breakfast. The manager in charge of the restaurant was incredibly inappropriate and should not interact with customers.

Cleanliness & Comfort

Activity Reviews

Sorrento Coast, Capri & Blue Grotto Boat Tour | From Sorrento

Italy

Great experience but could have done better planning to ensure we could get into the Blue Grotto as advertised. Everything else was great and highly recommend!

Quality of Experience

Guides, Drivers and Staff

Transport

Full-day Private Tour of Pompeii, Mt. Vesuvius and a Local Winery

Italy

This entire experience was awesome. Pompeii was one of the most incredible things I’ve ever seen. The winery was beautiful and the food was delicious. I loved getting to the top of mount vesuvius, but would recommend moving that part to before the winery as it was tough to climb after drinking a lot of wine and eating a lot of delicious food. However the entire experience was top notch.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Guided Tour of the Colosseum & Roman Forum

Rome

The tour guide was great and glad we did this instead of going by ourselves. It was a bit unorganized when we arrived and the employees didn’t give clear directions on where we needed to go or do. The rest of the experience was amazing and recommend seeing when you’re in Rome!

Quality of Experience

Guides, Drivers and Staff

Transport

This trip was absolutely amazing and checked off all the boxes we wanted! First off, Fabio can’t be recommended enough. He was professional, made traveling easy (even for first timers) and created an overall once in a lifetime experience. We really felt like we got to experience a deep dive into all the food and culture Italy has to offer. From the history in Rome to the vineyards in Tuscany to the waters of Venice, Fabio’s recommendations never disappointed! The top of the list were definitely the Vespa tour through the Tuscany hills, the cooking tour, the Vatican tour (would highly recommend as early as possible) and of course our wedding photos in beautiful Lake Como! If we had any hiccups throughout the trip he would graciously help and have solutions for us in no time. I’d also highly recommend food tours to start off each city, we learned so much about each area through the food and got a lot of inside information about where to go and what to see during our stay there. Again we can not thank you enough for our wonderful trip and highly encourage anyone to request Fabio from ItalyBespokeTours to create an experience you’ll never forget!

Activity Reviews

Tuscany Sunset Vespa Tour with Wine Tasting

Italy

Quality of Experience

Guides, Drivers and Staff

Florence Cooking Class and Lunch at a Farmhouse in Tuscany with Local Market Tour

Florence

Quality of Experience

Food

Guides, Drivers and Staff

Sunset Boat Trip along the Cinque Terre with Aperitif

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Fabio did an outstanding job with helping us with both with a 4nt land tour as well as day tours during our cruise in Italy ports of call. He was a great communicator, listened to what our needs and wants were and put together an itinerary that was perfect for us. He was always available when I needed him while we were in Italy and he always had constant communications with our drivers and their locations. I was SO impressed and will be using Fabio again!!

Fabio was the ultimate travel planner and host. I have traveled to different countries for 15 plus years with travel specialists and Fabio is by far the best. He not only helped one of my sister’s find care and called a doctor for her, he also helped with my other sister’s lost luggage and getting her a free transport to and from to get her bag and contacted the airport directly to make sure it was there for her.

Fabio was able to coordinate 5 family members all with different flights and arrival/departure times. We didn’t have a single mishap with our crazy travel schedules because he was so organized and on top of our dates.

He called each of our tour operators the day of to explain our family style and to coordinate with them to make sure we had the best experience. Not only did we love him, but each tour operator has formed a trusting relationship with him and speaks so highly of him. He only books tours/excursions with the best companies. That goes along way, especially when stopping in 5 cities like we did and having so much knowledge of each city, the different things to do there and who to book through.

He met us in Lake Como and went so far as to buy us a few beverages and to host us.

My older sister asked for last minute photographs of her and her recent husband and Fabio came through with the best photographer.

A few of my flights were canceled and I had to switch to a different city to fly out and he was able to cancel those train/excursion tickets and transition to a new city with the same money paid.

I work in sales and his attention to detail and ability to understand the family dynamic was amazing. He is so good at what he does and his understanding of the different tour operators in Italy helped us have the best time.

I wish I could plan all my trips with him across the world. I don’t think I will ever get as wonderful of a travel specialist as him. He really is fantastic.

Activity Reviews

Trastevere Local Food Tour

Rome

We loved Dimitri. Amazing host and so knowledge of the city and food.

Quality of Experience

No

Food

Guides, Drivers and Staff

Transport

Highlights & Hidden Gems of Rome | Walking Tour

Rome

Absolutely fantastic and our guide was a pleasure to meet.

Quality of Experience

Guides, Drivers and Staff

Transport

Tuscany Sunset Vespa Tour with Wine Tasting

Italy

This was our most favorite activity of the trip. Such a cool experience and breathtaking views of the countryside.

Quality of Experience

Guides, Drivers and Staff

Transport

Tuscany Day Trip to Siena & San Gimignano | Winery Included

Florence

Our driver was amazing. He took such great care of us and even stopped by the airport, out of his way with no extra charge, to grab my sister’s bag that was delayed a few days.

Quality of Experience

Guides, Drivers and Staff

Transport

Florence Cooking Class and Lunch at a Farmhouse in Tuscany with Local Market Tour

Florence

Carmela is amazing. She made this cooking class so much fun. We couldn’t stop laughing throughout the experience.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sunset Boat Trip along the Cinque Terre with Aperitif

Italy

Such an amazing way to see the different cities. Our boat operator was fantastic and added so many different touches with his knowledge of the area. We had a blast.

Quality of Experience

Guides, Drivers and Staff

Transport

Venice Food Tour

Venice

Giada was a pleasure to meet. Fun, witty and she knows the local spots for food. It was really nice to met someone from the city and to ask her questions about Venice throughout her life there. We loved her.

Quality of Experience

Guides, Drivers and Staff

Transport

[TRANSPORT] Venice Airport Private Water Taxi Transfer

Venice

The taxi service was very accommodating. I asked to leave earlier and they helped me make that happen without any extra fees.

Quality of Experience

Guides, Drivers and Staff

Transport

Vatican Museums & Sistine Chapel Tour

Rome

Our guide was very knowledgeable and really helped us with more knowledge and background info.

Quality of Experience

Guides, Drivers and Staff

Transport

I was skeptical of the value of using KimKim to book a recent trip to Italy, but I am taking the time to write this review because my experience was overwhelmingly positive.

Our guide, Fabio, did an amazing job helping us plan and execute our trip. There were five people on my trip, and four unique schedules. I appreciated that Fabio had no issue with us booking our own lodging. It provided nice flexibility. Fabio seamlessly coordinated our various schedules (e.g., people flew in and out on different days, some people visited five cities, some visited three or four, etc.), and the travel between various cities was worry-free. Every driver was professional, punctual, and extremely courteous.

Similarly, the activities recommended and planned by Fabio were varied and enjoyable. I didn’t feel that any of the tours or excursions were overly touristy, and most of the groups were comfortably small. Additionally, I felt that Fabio did an excellent job scheduling toward our specific interests rather than recommending cookie-cutter options. While some events and activities were particularly memorable, all of the activities were enjoyable.

Finally, I’d be remiss not to specifically mention the most outstanding part of Fabio’s service: his real-time availability and problem-solving abilities during our trip. We experienced a variety of minor issues that would have been much bigger headaches without Fabio. For example, my wife’s luggage was lost upon our arrival in Florence and she had an extremely difficult time arranging for its pickup. One call from Fabio remedied the situation. Similarly, another member of my group experienced sun poisoning and Fabio was able to obtain prescription medication for her within a day. We also found that Fabio was an excellent resource for finding/making/changing restaurant reservations and making real-time changes to our daily schedule. It is difficult to overstate the value of having someone that speaks the relevant language and knows the region readily available to troubleshoot issues both big and small. It brought a peace of mind that is hard to properly articulate.

The bottomline is I never thought I’d use, much less recommend, a service like KimKim, but if its agents are half as good as Fabio I will be using it for all future trips abroad.

All four locations we stayed at were very nice. The properties in Lake Garda and Verona were excellent. We probably could have skipped the Valtelina wine tour as it was not very impressive and the wine was not worth the drive. That's my only criticism of the entire trip.

Hotel Reviews

Hotel Villa Flori

Como

Beautiful view and clean hotel. It was easy enough to get a taxi into town but returning was a challenge.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Villa Cortine Palace Hotel

Sirmione

Beautiful hotel and stunning grounds to walk around.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Accademia

Verona

Great location and friendly staff.

Authenticity & Character

Location

Very close to downtown so everything was in walking distance.

Staff

Cleanliness & Comfort

Really large room and very comfortable.

Ca' di Dio Hotel

venezia

Nice hotel but a little bit of a walk to shopping and restaurants.

Authenticity & Character

Location

Staff

Very nice staff and very helpful.

Cleanliness & Comfort

Very clean and modern hotel

Activity Reviews

Valtellina Wine Tour | Private

Lake Como

This part of the trip was a little disappointing. Long drive and the wine and scenery was not impressive.

Full-Day Boat Experience - Explore Lake Como

Italy

One of the highlights of the trip. Boat driver was very nice and took good care of us.

Quality of Experience

Guides, Drivers and Staff

Transport

Valpolicella Wine Tour from Sirmione

Italy

Beautiful location and great wine.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Venice in a Day Tour

Venice