Had a great trip without any stress
Italy | Oct 16 - Oct 22, 2025

S
Sarah B.
Chicago, IL | Reviewed on Nov 03, 2025

Giulia was easy to work with and responded to our messages in a timely manner. On the trip, someone was always available to answer our messages or calls if we had a question. The tour guides were all excellent, knowledgeable and friendly. The transfers to and from the airport and hotel and sights were punctual and the vehicles were all clean and comfortable. We had a great experience and would use KimKim again.

Hotel Reviews
HOTEL AL PONTE MOCENIGO

The staff was helpful and informative, the breakfast was amazing, and the room was clean and comfortable. It was a few steps from the closest water bus station.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Orto de' Medici
Florence

This was our favorite hotel of the trip. The lobby, bar/restaurant and room were all clean, comfortable and modern. The breakfast was delicious and had a large variety. Especially loved the bloody mary and mimosa bar at breakfast. Very close to the sights and many restaurants and shops.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maison Tritone
Roma
Activity Reviews
Doges Palace, St Mark's Basilica and Walking Tour
Doges Palace, St Mark's Basilica and Walking Tour
Venice

The Doges Palace and St Mark's Basilica Walking Tour in Venice was fantastic! Our tour guide, Loredana, was knowledgeable and delightful. She made the experience truly memorable and enjoyable. Highly recommend this tour.

Pisa Half-Day Tour by train
Pisa Half-Day Tour by train
Italy

The Pisa Half-Day Tour was enjoyable, but we found that the time scheduled for us to be in Pisa was a bit too long. We ended up taking an earlier train back to Florence, which worked out fine as no one checked our tickets. While the tour itself was nice, I would suggest optimizing the time spent for future travelers.

Rome FOOD TOUR in Golf Cart
Rome FOOD TOUR in Golf Cart
Rome

The Rome Food Tour in a golf cart was a bit confusing to us. The description we received did not match the actual tour. We expected multiple food stops and some sightseeing, but the tour mainly involved visiting a food market. Our guide was pleasant and knowledgeable, and he did his best to accommodate some sightseeing upon our request. Overall, it was still a decent experience, but not what we anticipated based on the description.

Local specialist: Giulia Bonati
Giulia
Giulia Bonati
Local specialist in Padova, Italy | Replied on Nov 10, 2025

Dear Sarah,
Thanks so much for you kind review! I'm very happy to read that you liked so much your trip to Italy: everything went smoothly , meeting all your expectations !!
Your feedback is very important for us since we work to make our clients' experience always better and great!
It was a great pleasure for me to work with you šŸ’› and I’m sure that your next travel with Kimkim will be great too!

CIAO FROM ITALY šŸ‡®šŸ‡¹
Giulia