Caterina Belvedere

Caterina worked very closely with us to plan the perfect trip. She listened to our suggestions and accommodated our changes and requests. The trip and plans were smoothly executed seamlessly.

Hotel Reviews

47 Boutique Hotel

Rome

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Grand Universe Lucca

Lucca

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private full-day tour to discover the Cinque Terre

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Venice Gondola Ride

Venice

Quality of Experience

Guides, Drivers and Staff

Transport

Private Colosseum, Forum Tour & Palatine hill

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Evening Aperitivo Tour

Rome

Quality of Experience

Guides, Drivers and Staff

Private Airport Transfer

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Cinque terre Card

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Private guided tour of Lucca with bike tour

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Tour of Pisa

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Our recent trip to Italy, under Caterina at KimKim, was one of the best travel experiences we have ever had. Caterina was very flexible in helping us to tailor the trip to our specific needs and wants. As we know Rome quite well, we chose to start our trip with a self-planned stay in Rome. Day 2 is where the team at KimKim took over and it was seamless from start to finish. Everyone who met us along the way to take us to a station/hotel/restaurants/private tour/airport etc over the remaining 9 days of our trip, were all very professional, friendly and helpful. Because KimKim use local people, it was also wonderful to get a truly local tour with deep local knowledge of the area, even when we were just transferring from one hotel to another. In addition 2 of our guides were able to make great restaurants suggestions that meant we ended up lunching in very special places, that we would never have known about.

Italy is without doubt one of the world's most beautiful countries and Sorrento and the Amalfi coast did not disappoint - however it was the people that we met along the way that elevated the experience even further; So, a big thank you to Beatrice (Rome), Francesca (Naples), Pepe (driver Naples - Sorrento), Gianni (private tour of Pompeii), Manfredi (private speed boat for the day around Capri and islands), Massimmo (tour of local towns) and Carmine (driver to Naples airport).

The hotels that Catrina chose for us were also incredible: The 2nd leg of our trip was at the Grand Hotel Royal, Sorrento. It is the epitome of classic 'Italian Rivera' elegance, with amazing views from our room and all the terraces across the ocean to Mount Vesuvius, with the occasional cruise liner on view. The staff were very professional and courteous. The hotel is dressed beautifully, with classic Italian decor throughout, good food and great bar service. The hotel had a kind of magical quality with it's unique outdoor lift that descends through the rock to a private beach/pontoon area right on the water's edge. Whilst very quiet and you feel you are away from it all, it is also a short walk into Sorrento old town, where there are many shops, and great restaurants and bars.

The 3rd leg of our trip was at Fuore Grand Hotel, Amalfi Coast. WOW. A contemporary and exceptional hotel that made us feel that we were in a dream. All I can say is if you are looking for a base to explore the Amalfi coast and to feel that you have escaped the 'ordinary world', then stay here - you will not be disappointed! We didn't want to leave! Thank you to the team at FGH. We miss you!

Hotel Reviews

Grand Hotel Royal Sorrento

Sorrento

The epitome of classic Italian Rivera elegance. The hotel, garden terraces and restaurants have amazing views across the ocean to Mount Vesuvius, with the occasional cruise ship on view in the bay. The hotel is beautifully dressed throughout in classic Italian decor. The rooms are classic, super comfy beds, very clean and well appointed with lots of storage and superb views. The hotel offers a good range of food, although somewhat limited but the food, especially breakfast and service was excellent and the bar staff very attentive. Overall the hotel has a magical/nostalgic quality, especially with it's outdoor lift that descends from the upper terraces down through the rock to a private beach/pontoon, right on the water's edge. Whilst the hotel is located on a road, it is quiet and you feel away 'from it all'. Yet the hotel is a short walk into Sorrento old town and so shopping and dining out for lunch and dinner is an easy option, with an abundance of local restaurants and bars offering authentic local cuisine. We loved staying here!

Authenticity & Character

The epitome of classic Italian Rivera elegance. The hotel is beautifully dressed throughout in classic Italian decor.

Location

Whilst the hotel is located centrally, it is quiet and you feel away 'from it all'. The hotel is a short walk into Sorrento old town and so shopping and dining out for lunch and dinner is an easy option, with an abundance of local restaurants and bars offering authentic local cuisine.

Staff

The bar staff (a young lady) was particularly good - however everyone at the hotel was professional and courteous.

Cleanliness & Comfort

The rooms are classic, super comfy beds, very clean and well appointed with lots of storage and superb views.

Furore Grand Hotel

Furore

Fuore Grand Hotel, Amalfi Coast. WOW. A contemporary and exceptional hotel that made us feel that we were in a dream. All I can say is if you are looking for a base to explore the Amalfi coast and to feel that you have escaped the 'ordinary world', then stay here - you will not be disappointed! We didn't want to leave! Thank you to the team at FGH. We miss you! The hotel is contemporary and chic, understated enough to allow the stunning valley, views and natural surroundings to sing. The decor throughout is simple and elegant with great attention to detail using local materials and patterns, bringing warmth to the experience. The food at FGH is also exceptional; the breakfast alone is a wonder but the jewel in the crown, is the fine-dining experience. It is not hard to understand why the hotel/chef was awarded a Michelin star within 3 months of the hotel opening.

Authenticity & Character

The hotel is contemporary and chic, understated enough to allow the stunning valley, views and natural surroundings to sing. The decor throughout is simple and elegant with great attention to detail using local materials and patterns, bringing warmth to the experience. The food and wine is authentic and local, but delivered with contemporary flair.

Location

The hotel is fairly remote which means you need to hire a private driver and / or take the hotel shuttle service - however this is one of the best bits about this hotel, as when you are there you feel that you have escaped it all, yet it is accessible to explore all the best towns and villages in the area.

Staff

The staff at FHG could not do enough for us!

Cleanliness & Comfort

Spotless, and well maintained throughout our stay.

Activity Reviews

Train transfer Rome/Sorrento with 2h guided tour in Pompeii

Italy

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private boat tour to Capri

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Visit of The Amalfi coast Villages Full Day

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Kim Kim was such a perfect way to plan our trip! Catarina was awesome! Marta was great! It made everything so stress free. I would highly recommend to anyone. Even if we changed things they were more than happy to help. Thank you Kim Kim team!

I'm sure I couldn't have done this trip without the help of Caterina and the other guides. There are certain things I would have done differently, however had I known, and which might be useful for other travellers in the situation of pushing a wheelchair. We almost didn't go to Venice but it was actually much easier in Venice than Florence to get around. I would not go to Florence with a wheelchair again. I would also choose and bring a wheelchair with me and not rent. The one that was rented was very small and difficult both to push and for my mom to sit in. The third thing I would do is to rent 3 double rooms and not 2 triples. We rented the triples as a money saver but it resulted in my mom being in a cot in many places which is okay for a child but not for the elderly. The car and driver were very helpful in many places but at other times we really didn't need them to sit for hours while we were in a museum or even to transport us a few blocks to the museum. It was great for driving around to viewpoints though. All of the tour guides were very flexible, helpful and knowledgeable. I also appreciated having the contact of Roberta at all times which I haven't experienced on previous KimKim trips. Svetlana in Como was relaxed and flexible which allowed us to have some time to just look around. Beatrice was indispensable for getting in and out of Venice smoothly. Alessia, in Venice made the trip for 11 year old Katie, with the costume she brought and the effort she went to to engage her. Alesia's dad even helped taking photos and walking us to a restaurant. They were both so warm and friendly. Cecelia blew our mind pushing the wheelchair around and ensuring my mom's comfort. The driver in Verona was also amazing. Both of them made our stay in Verona our favourite stop on our trip. Barbara in Milano, was super fun and also great at engaging Katie. We had the trip of a lifetime and made unforgettable memories with my mom, whose life long dream of visiting the homeland of her grandparents was finally realized.

Hotel Reviews

Hotel Astra Opéra

Paris

Candy buffet!!!!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Turin Palace Hotel

Turin

Rooftop terrace and dining is amazing!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Palace Hotel Lake Como

Como

Difficulties checking in and getting appropriate rooms. Wheelchair accessibility was poor

Authenticity & Character

Location

Right across from the water with lovely terraces for dining.

Staff

The staff at the rooftop lounge were fantastic with my mom - so helpful and kind but the staff at the front desk were useless and didn't seem to have any idea what was going on. We spent hours trying to find a workable solution for my mom. They put us in two rooms with two beds one of which had stairs inside the room and the other of which was up stairs to get to the room. There was a narrow ramp that was okay for luggage but not for a human in a wheelchair.

Cleanliness & Comfort

The cot they brought in was dirty and not level and when we complained , they argued that it was fine.

Hotel savoia & Jolanda

Venice

View of the canal was spectacular

Authenticity & Character

Location

Staff

The staff in the restaurant were quite grumpy and difficult.

Cleanliness & Comfort

One of the rooms was spectacular but the other room was badly in need of renovating and had horrible lumpy beds. The pillows in both rooms were rocks.

Grand Hotel Cavour

Florence

They advertise their rooftop bar but good luck getting on to it.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Accademia

Verona

Authenticity & Character

Location

Between Juliet's balcony and the arena

Staff

Cleanliness & Comfort

Uptown Palace Milan

Milan

Longish walk to things and construction in front

Authenticity & Character

Location

Nearby restaurants very limited and longer walk to anything than we were expecting

Staff

Super helpful opening doors for the wheelchair

Cleanliness & Comfort

Activity Reviews

Venice walking tour

Italy

Private Water Taxi Transfer to Venice Airport

Venice

Everyone made this beyond easy for us

Quality of Experience

Guides, Drivers and Staff

Transport

Private guided tour of Verona highlights

Italy

Florence and Accademia City Tour

Italy

We wished we had gone to the Uffizi on Sunday since it was closed on Monday. Seeing David was great but the gardens were recommended to us after which was a disaster with a wheelchair .

Day trip to Sparone & Calea

Turin

Quality of Experience

Guides, Drivers and Staff

The driver was incredibly flexible and helpful. We were so glad we had a driver for this.

Transport

Private tour of Milan Highlights

Milan

Tour was great and so was the guide. It was so helpful having a guide to negotiate the wheelchair accesibility. The driver sat around for quite some time before we sent him home. A cab to the square would have been better

Quality of Experience

Guides, Drivers and Staff

Transport

We didnt need this

Sirmione Highlights

Italy

Unexpected and beautiful

Quality of Experience

Guides, Drivers and Staff

Transport

Wheelchair rental

Turin

Should have rented and brought with me

Quality of Experience

Private guide the Royal Turin: royal museums+chapel of the shroud and galleria sabauda

Turin

Museum was beyond our expectations. We didn't need a driver to drive us for 20 minutes on what was a five minute walk. We also didn't need him to sit around for 3 hours. We could have easily walked or taken a cab

Private boat tour of Lake Como - Explore Bellagio

Italy

Trip highlight

Caterina was absolutely unbelievable, so professional, always responded in a timely manner, and picked incredible excursions for us with excellent guides. Thanks to her, we will definitely use Kimkim for our next big trip.

Every single excursion was excellent. We would like to give a special shout out to Silvia, our hiking guide. She was so kind and wonderful and provided an absolutely incredible picnic for us during the hike. We agree this was the highlight of our trip.

Thank you for a wonderful time!

Hotel Reviews

Albergo Terminus

Como

Wonderful location, staff, and breakfast! The room was very small and not modern, but was comfortable.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel La Palma

Stresa VB

Star Hotel Rosa Grand

Milan

Activity Review

Hiking Lake Como - Monte Boletto: Triangolo Lariano path

Italy

This was an unbelievable experience and we really appreciated our guide Silvia!

Quality of Experience

Guides, Drivers and Staff

Transport