Your Custom Journey

Using Kimkim to plan my honeymoon was so easy and definitely worth it! I recommend to anyone planning a big trip, especially in a foreign country to use this service! It can be really stressful to look up reviews of places, compare pricing, and then need help with the language after booking. Fabio and Deborah were fantastic to work with. Fabio created the itinerary and helped adjust it after some feedback. Deborah was a great contact before the trip.

To start my trip, my husband and I... read more

Using Kimkim to plan my honeymoon was so easy and definitely worth it! I recommend to anyone planning a big trip, especially in a foreign country to use this service! It can be really stressful to look up reviews of places, compare pricing, and then need help with the language after booking. Fabio and Deborah were fantastic to work with. Fabio created the itinerary and helped adjust it after some feedback. Deborah was a great contact before the trip.

To start my trip, my husband and I experienced a delay in our flight and ended up arriving very late at night. Our Italian concierge, Roberta, was phenomenal. We communicated through Whatsapp and she reassured me that we would be taken care of once we arrived and not to worry about any delays in our flights. She also helped us get recommendations and reservations for a Christmas Day lunch which was very helpful. It was also really nice to have private transfers when we moved from city to city and to and from the airport. The train station in Milan would have been a little difficult to navigate on our own.

I thought our itinerary was a great mix of small private tours and days where we were free to explore on our own. In Milan, we did a tour of Duomo as well as La Scala theater. Our guide, Barbara, was wonderful and very knowledgeable. We enjoyed this on our first day as we got our bearings in the city and were able to walk around a bit and explore the Christmas markets nearby. We also did a cooking class that was awesome. Our cooking teacher, Debora was very friendly and made it seem so easy to cook up some delicious pasta and tiramisu.

In Florence, we did a wine and olive oil tasting tour in Tuscany and a walking tour of the city that included museum tickets to see Michalangelo's David sculpture. We enjoyed all aspects of these itineraries in Florence.

In Rome, we did a tour of the Coleseum, Palestine Hill, the Roman Forum, and a separate tour of Vatican city and the Sistine Chapel. These were really crowded, so I was glad to have tickets and not worry about entrance into these tourist destinations. Additionally in Rome, we did an Aperitivo tour/food tour which was delicious and had us returning to a few favorite spots while we were still in town. Valeria, our food tour guide, was great company and we really enjoyed eating our way through Rome.

Hotel Reviews

Hotel Balestri

Florence

This hotel was so lovely and perfectly located along the river. They had a bottle of Prosecco and fruit for us waiting in the room as a congratulations and that was so lovely to start our trip in Florence. The breakfast was delicious and staff was very helpful. The hotel provided umbrellas for guests and honestly the location couldn't be beat. It was so close to everything and had a beautiful view from our room.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Luxe Rose Garden

Rome

The hotel is located right across from the US embassy and very nearby one of the large parks. The rooms itself was nothing too special and it was fine for us to just rest and be out exploring the rest of the day. The beds were a little more firm than I am used to, so it was not very comfortable for me. It was about a 20-minute walk to most attractions.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Small group Tour of Tuscany Oil & Wine Tasting with a personal sommelier

Florence

Using Kimkim to plan my honeymoon was so easy and definitely worth it! I recommend to anyone planning a big trip, especially in a foreign country to use this service! It can be really stressful to look up reviews of places, compare pricing, and then need help with the language after booking. Fabio and Deborah were fantastic to work with. Fabio created the itinerary and helped adjust it after some feedback. Deborah was a great contact before the trip. To start my trip, my husband and I experienced a delay in our flight and ended up arriving very late at night. Our Italian concierge, Roberta, was phenomenal. We communicated through Whatsapp and she reassured me that we would be taken care of once we arrived and not to worry about any delays in our flights. She also helped us get recommendations and reservations for a Christmas Day lunch which was very helpful. It was also really nice to have private transfers when we moved from city to city and to and from the airport. The train station in Milan would have been a little difficult to navigate on our own. I thought our itinerary was a great mix of small private tours and days where we were free to explore on our own. In Milan, we did a tour of Duomo as well as La Scala theater. Our guide, Barbara, was wonderful and very knowledgeable. We enjoyed this on our first day as we got our bearings in the city and were able to walk around a bit and explore the Christmas markets nearby. We also did a cooking class that was awesome. Our cooking teacher, Debora was very friendly and made it seem so easy to cook up some delicious pasta and tiramisu. In Florence, we did a wine and olive oil tasting tour in Tuscany and a walking tour of the city that included museum tickets to see Michalangelo's David sculpture. We enjoyed all aspects of these itineraries in Florence. In Rome, we did a tour of the Coleseum, Palestine Hill, the Roman Forum, and a separate tour of Vatican city and the Sistine Chapel. These were really crowded, so I was glad to have tickets and not worry about entrance into these tourist destinations. Additionally in Rome, we did an Aperitivo tour/food tour which was delicious and had us returning to a few favorite spots while we were still in town. Valeria, our food tour guide, was great company and we really enjoyed eating our way through Rome.

Quality of Experience

The tastings were a lovely experience, along with the food provided.

Food

The combination of foods paired with wine was fantastic. I enjoyed the olive oil tasting as well!

Guides, Drivers and Staff

Everyone we encountered was very friendly and knowledgeable.

Transport

Small group tour of Vatican City , Sistine Chapel & saint Peter's Basilica

Rome

While it was really cool to see Vatican City and the Sistine Chapel, it was overwhelmingly crowded. I felt we didn't have the full freedom to walk around and view things on our own until after the guided tour was over, in which case you had to go back around and start at the beginning. The art was beautiful though and it was nice learning about the history.

Quality of Experience

Crowd control- even though it was a small group tour, the area was crowded and we often were separated from the tour guide.

Guides, Drivers and Staff

Very friendly tour guide

Private tour of Milan Highlights (3 hours) with la scala theatre

Milan

We got lucky and were able to hear an orchestra practice at La Scala theater which was special. I also enjoyed hearing about the history of the city and exploring the Duomo with our tour guide. She was very knowledgeable and friendly.

Quality of Experience

Guides, Drivers and Staff

Evening Aperitivo Tour

Rome

I enjoyed learning about the Jewish "ghetto" and how it's been preserved in Rome, as well as trying the different kinds of Italian foods. Even though I was full at the end, I wish there was one more stop for pizza or pasta. Unfortunately one of the places the guide was going to take us to was closed.

Quality of Experience

Guides, Drivers and Staff

Transport

I personally had never used Kimkim, but my son Keith convinced me I need to and actually handled the majority of the online messaging for me.
Having said that, my personal interaction with the Kimkim travel professionals blew me away in a good way: SO accommodating, SO communicative, So knowledgeable! Wow.

My memory is legitimately poor after brain surgery in terms of remembering names, but I’m going to at least tell you what services I’m referencing. Our main guide there who met... read more

I personally had never used Kimkim, but my son Keith convinced me I need to and actually handled the majority of the online messaging for me.
Having said that, my personal interaction with the Kimkim travel professionals blew me away in a good way: SO accommodating, SO communicative, So knowledgeable! Wow.

My memory is legitimately poor after brain surgery in terms of remembering names, but I’m going to at least tell you what services I’m referencing. Our main guide there who met me in Naples, handled detains there, and throughout the 10 days in Italy checked in with me at least once a day was AWESOME. The assistant/guide who worked with me multiple days in Florence and was kind enough to accommodate some extra excursions I wanted to go on including the purchase of an Italian pocketbook was AWESOME. And our guide/ driver for much of the end of the trip was beyond helpful and incredibly knowledgeable of so much about Italy/ every time I had a special need or asked for an accommodation, she made it happen for me. LOVE that girl!!
I wish I could remember names; every driver and guide were so amazingly knowledgeable of their area and so helpful in accommodating us. I’ll never hesitate to use Kimkim again…

We had a wonderful trip to Milan. We decided fairly last minute to take a trip and Sonia was able to arrange a great itinerary for us. We were only in Italy a few days, but were able to do and see a lot. Our flight was delayed arriving, but Barbara Fussotto met us at the airport and ensure our transport was waiting. She was there to answer questions throughout the trip and was a great help. Our tour of the city center with Ester Ghezzi was a highlight. It was informative and enjoyable... read more

We had a wonderful trip to Milan. We decided fairly last minute to take a trip and Sonia was able to arrange a great itinerary for us. We were only in Italy a few days, but were able to do and see a lot. Our flight was delayed arriving, but Barbara Fussotto met us at the airport and ensure our transport was waiting. She was there to answer questions throughout the trip and was a great help. Our tour of the city center with Ester Ghezzi was a highlight. It was informative and enjoyable and Ester was a delight. Our side trips to Langhe and Como were great and the transport arranged made it so easy for us. Sonia's planning made it easy for us to just enjoy our time in Italy!

Hotel Reviews

Uptown Palace

Milan

Rooms are small, but generally nice. There is currently construction outside the hotel making it harder to access, but will be in an even more prime location once the Metro expansion is complete. The breakfasts were good and staff friendly.

Authenticity & Character

Location

Walking distance from lots of things and easy access to the Metro

Staff

Cleanliness & Comfort

Albergo Terminus

Como

We only stayed here one night, but the room was very comfortable. The building was beautiful and right on the lake.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private tour of Milan Highlights (4 hours)

Milan

Ester Ghezzi was an incredible guide. Truly enjoyed our tour and the sights we were able to see. She had all the tickets we needed which made things easy. She was very knowledgable

Quality of Experience

Guides, Drivers and Staff

Private wine tour: Barbera and Nebbiolo

Italy

Enjoyed the tour and tasting.

Quality of Experience

Guides, Drivers and Staff

Transport

Sonia was really great!

She was warm, friendly and responded very quickly to all of our concerns. She also addressed all our inquiries very quickly and thoroughly. We were very happy to be matched with Sonia and had a great trip. I would hope everyone could be so lucky :)

Our request was for the chance to see as much of Sicily as possible within a 10 day period. Sonia came through with a plan that we loved. We began in Palermo, traveled to Agrigento and Romana del Casales and then on... read more

Sonia was really great!

She was warm, friendly and responded very quickly to all of our concerns. She also addressed all our inquiries very quickly and thoroughly. We were very happy to be matched with Sonia and had a great trip. I would hope everyone could be so lucky :)

Our request was for the chance to see as much of Sicily as possible within a 10 day period. Sonia came through with a plan that we loved. We began in Palermo, traveled to Agrigento and Romana del Casales and then on to the east coast via Siracusa, Taormina and Mt Etna. In all we feel we have had a great overview of the Island and would love to return someday. The hotels were fine, our car rental went off without a hitch and the connections all worked well. We were met by Tony in Palermo who was there to provide assistance if we needed it [we didn't]. I don't think we would have had such a well organized trip without the input from Sonia.

In general we have had a wonderful trip. We have lots of great memories to think about. Sicily is amazing. Would we go with Kim Kim again? I am not sure because of one reason. I would like to know that line costs for our travels. There is no accounting for what is charged that can be easily seen. I get that it is not always possible to create an exact budget, however, as a consumer, it is common practice to tell people exactly what they are paying for and how much. This is nothing to do with the great efforts of Sonia and co. It is all to do with the business model of kim kim. We might use it again, we might not because I cannot tell if we have paid a reasonable amount, underpaid or overpaid. Had I a clear accounting then I would know and feel more confident that my dollars have been spent wisely. I stress that this is not anything to do with the wonderful trip we have had, but a suggestion for future travels. Perhaps KimKim should figure this part out a little better. Would I recommend KimKim? I honestly don't know, because of the above reason. Travel is costly. We feel we have had value for what we paid. I just cant really tell.

Hotel Reviews

Hotel Principe di Villafranca

Palermo

This was fine. We really liked the staff. The breakfast was good. The location was great as we could walk everywhere. It was clean but not fancy.

Authenticity & Character

The amenities were not 4 star or was it 3? Not sure. It was adequate.

Location

You could easily walk anywhere.

Staff

Really liked the front desk staff- they were super

Cleanliness & Comfort

clean but not fancy

Doric Boutique Hotel

Agrigento

This was the best place we stayed on this trip. The welcoming staff were wonderful. The hotel is lovely. Can't recommend it enough!

Authenticity & Character

The people, the farm which produces the food that you eat here, the very thoughtful approach to sustainability that one does not see often enough! You feel welcomed and appreciated as a guest.

Location

Beautiful, peaceful country location with a stellar view of the Temple of Juno. Only a five minute drive to the Valley of the Temples

Staff

This hotel has an excellently trained staff who are very attentive and nice people.

Cleanliness & Comfort

Very high calibre. We loved the pool in our room!

Algilà Ortigia Charme Hotel

Siracusa

Lovely hotel in a super good location as well.

Authenticity & Character

I liked the old building in the middle of all sorts of old buildings in various states of repair. This hotel is meticulously kept up and I felt very at home here

Location

You are in Ortigia and can walk everywhere throughout the historic city. WE were delighted with this- It is also on the water's edge which is very special.

Staff

The staff was very pleasant and professional

Cleanliness & Comfort

Also very high caliber in this area.

Zash country boutique hotel & SPA

Riposto CT

I liked the location in an orange grove. It looks out to Mt Etna which is nice. However it was not my favourite hotel on this trip. The countryside is lovely but the entrance to this hotel is THE most awkward I have seen in my travels to many countries. It is not welcoming. There is a very narrow gate between concrete posts and you must speak into an intercom to get the gate opened. It is on a back country road and I thought our GPS was off. The road from the gate [about a kilometer long?] is in very poor condition. There is no signage to indicate the entry to the front desk. On arrival we were told there was no room at dinner [out in the country after a long day travelling]. Then they changed their minds and we had the Michelin starred tasting menu at vast expense [ it was good enough but... there was really no other choice]. The breakfast was good. The second night we declined to eat in the restaurant as there is so little choice... . So- in my opinion, this hotel has some confusion as to what their core business actually is-- Is it a hotel? A Michelin starred restaurant? A citrus farm? A spa? I remain puzzled by this place. Maybe I am missing something...... but I wouldn't return. I also did not like that we were asked to state our arrival time and food preferences/ allergies 3 or 4 days in advance.... travel for us is spontaneous.

Authenticity & Character

Lovely old winery- beautiful grape press in the restaurant. In desperate need of a welcoming and easy entrance with good road and signage.

Location

Yes and no- very pretty but far from town/ really awkward to get in and out. No choice therefore , for dining options for us. [We were offered a list of restaurants in the area on arrival and declined it. If you know that you will have guests for weeks in advance wouldn't you try to accomodate them? Just a very strange place]

Staff

Nice people and quite charming- but off putting at the start as they did not want to feed us. Then we had to pay a fortune for a meal we would not likely have chosen. One is pretty much captive to whatever is on offer here as a hotel guest. We did find the waiters to be very charming and friendly- in fact they saved the whole experience for us.

Cleanliness & Comfort

Clean enough for our standards. Bed was comfortable.

Activity Reviews

Private driver to Monreale (self-guided tour)

Italy

Emmanuel was terrific! We really liked him and the afternoon was a lot of fun. Thank you!

Quality of Experience

Loved Sicily for its diverse geography , vegetation and fantastic history

Guides, Drivers and Staff

Sonia steered us on a very good path. We are grateful. We liked all the people we met, everywhere.

Transport

We rented a car- it is not an easy place to drive but we managed and saw things that we would never have seen had we been on a tour. We are very happy for that as well

Afternoon private guided Tour of Valley of the Temples

Agrigento

Enza was the Best Tour Guide Ever. If you get Enza you are really really lucky. She was v knowlegeable and made the entire Valley of the Temples come to life for us. We were not familiar with this incredible site and yet felt that we had had a crash course in the history of many cultures that have come together in this part of the world. We will never forget our afternoon with Enza. We highly recommend her! Thank you Enza!

Quality of Experience

This is a truly awe inspiring place- like no other in the world that I know of.

Guides, Drivers and Staff

Enza was the best

Transport

This doesnt really apply as we drove ourselves.... but it was easy to access.

we had a wonderful experience booking our italy trip with kimkim. Valeria was very responsive and quick to maodify the trip based on our interests and made great suggestions for tours. All booking were made ahead of time and hotel tour and car reservations went smoothly. guides everywhere were awesome . I would totally book another tour with kimkim. Thansk Valeria and big thank you to all the local folks who made our trip fun and very memorable.

We started out in London and Paris for 8 days and then flew to Rome. The trip for our Italian leg was extremely well organized in no small part thanks to Fabio and Danielle. We spent a day in Rome and did a private tour of the Vatican with a friend who works there. The next morning we were off to Positano. Danielle picked us up at the hotel in Rome with our driver and made sure we made our train. In Naples another local coordinator met us on our arrival to bring us to our driver, Luigi,... read more

We started out in London and Paris for 8 days and then flew to Rome. The trip for our Italian leg was extremely well organized in no small part thanks to Fabio and Danielle. We spent a day in Rome and did a private tour of the Vatican with a friend who works there. The next morning we were off to Positano. Danielle picked us up at the hotel in Rome with our driver and made sure we made our train. In Naples another local coordinator met us on our arrival to bring us to our driver, Luigi, who took us to Positano. The following day we did a private boat tour of Capris and Anna Capris, which included a visit to the blue grotto, really a must see if you are going to Capri. We enjoyed a wine tasting and lunch and visiting the city of Rovillo and Amalfi and was guided by our driver, Carmine, who regaled us with stories about life growing up in Amalfi. The coastline is beautiful but the road to get there is not for the feint of heart! From Positano we returned to Naples and headed to Assisi. We had a great walking tour of the city and stayed in a special place called Nun, which was a convent converted to a hotel/spa. The spa jacuzzi was amazing and the hotel had just 18 rooms. Assisi was very interesting and a fantastic addition to our trip. We went to to Sienna and Florence, where we had a 5 hour Italian cooking class. Another great experience.

All in all we had a great tour of Italy and we are thankful to Kim Kim and all the guides and drivers who made this a trip of a lifetime!!

Sonia was very helpful in booking the trip and balancing everything we did so we didn't feel rushed. It was the trip of a lifetime for me!!
Daniella was our local concierge and made sure our trip went smoothly from day to day. She made a last minute change for us on a travel day so we could be in Florence an hour earlier! She was very friendly and helpful.
The drivers that picked us up for our transfers and tours were very nice for the most part. Rosanna especially was really wonderful!... read more

Sonia was very helpful in booking the trip and balancing everything we did so we didn't feel rushed. It was the trip of a lifetime for me!!
Daniella was our local concierge and made sure our trip went smoothly from day to day. She made a last minute change for us on a travel day so we could be in Florence an hour earlier! She was very friendly and helpful.
The drivers that picked us up for our transfers and tours were very nice for the most part. Rosanna especially was really wonderful! She was personable and picked us up on time from the airport and took us to Sorrento. The drivers like Luigi and Carmino were very knowledgeable and kind and spoke English really well!!
The tour guides were also very knowledgeable and had a sense of humor which I really loved. The Tuscany wine tour with Antonella and the Cooking class in Florence with Caterina stand out the most for me! However, all the tour guides were knowledgeable and helpful and again, spoke and understood English very well!
The accommodations for the most part were really great. Hotel Corallo in Sorrento and Hotel Concigliere in Rome were the best! The staff was friendly, professional and helpful.
Overall, it was a trip of lifetime and I was extremely happy with all of the services!!
Thank you so very much!!

Hotel Reviews

Hotel Corallo

Sorrento

Stunning views. Shuttle to the city center. WONDERFUL STAFF!! Everyone was so friendly and very professional. Nice restaurants in the immediate surrounding area as well as the restaurant at the hotel itself.

Authenticity & Character

People and general geographic area.

Location

Staff

So friendly and also professional. Very helpful with requests.

Cleanliness & Comfort

Clean rooms,nice bathrooms, very comfortable beds!

Hotel Delle Nazioni

Florence

Across from the train station and very loud. Scary elevator. Very loud argument between front desk and guest. Did not really feel especially safe in this location. Beds not comfortable. Front desk did not answer phone for information. Room was dingy and shower posed a big fall risk. The plumbing was loud and did not work at times. The breakfast was good. The person at the front desk when we first checked in was very helpful. The terrace from the room had space and the morning and evening views were pretty. Florence was my favorite city.

Authenticity & Character

Location

Different location

Staff

Cleanliness & Comfort

Beds were not comfortable.

Hotel Della Conciliazione

Rome

Excellent location, the street was filled with very nice restaurants. The staff was wonderful! Especially Chiara at the front desk! We loved her! Very professional and personable. A very impressive young lady and an asset to the hotel.

Authenticity & Character

Everything

Location

Right near Vatican on a nice street with great restaurants.

Staff

Staff was very friendly, professional and helpful with information in navigating throughout Rome!

Cleanliness & Comfort

Overall loved the room, but beds could have been more comfortable

Activity Reviews

Visit of The Amalfi coast Villages Full Day

Italy

Luigi the driver picked us up on time. His English was very good and he knew the area well. The Amalfi coast speaks for itself and is really breathtaking. We had ample time to explore and shop!! It was great!!

Quality of Experience

Guides, Drivers and Staff

Transport

Small group Tour of Tuscany & Wine and Olive oil tasting

Florence

Antonella was extremely knowledgeable about the region and the wines and even how the environment effects the grapes!! Definitely try to ask for her, she was fantastic!! The lunch at the winery at the end was amazing.

Quality of Experience

Food

Guides, Drivers and Staff

Ask for Antonella! She was wonderful!!

Transport

Wanna be Italiano - Florence cooking class and market tour

Italy

FUN!! Very educational experience! Caterina was knowledgeable and really had us all laughing! She was very patient and kind. She was very knowledgeable about the ingredients and the marketplace.

Quality of Experience

Food

Delicious!!

Guides, Drivers and Staff

Ask for Caterina! She showed us so much and was really funny! Loved her!!

Transport

Walked to site.

Small group tour of Vatican City , Sistine Chapel & saint Peter's Basilica

Rome

Very knowledgeable guide.

Quality of Experience

Guides, Drivers and Staff

Transport

Small Group tour of Colosseum underground, Palatine Hill, and Roman Forum ( max 6 people)

Rome

Gio was a very knowledgeable and friendly guide! It was an amazing experience!!

Quality of Experience

Guides, Drivers and Staff

Ask for Gio!! She was extremely knowledgeable and friendly and made sure we really enjoyed the tour.

Transport

Sonia was wonderful! She listened to what we wanted, foresaw what we would need, and made sure all our wants and needs were met. She was personable and fun to work with. Everything went smoothly and while everyone we dealt with was helpful and informative, Filippo, our guide while biking certainly stood out. We spent the most time with him so got to know him best, but he added a lot to our trip. The other standouts would have to be the other guides we spent the most time with, Frank and Sandy who were both incredibly knowledgeable and interesting. We had a great time!

Monica from the KimKim affiliate Your Custom Journey began working with us at first. She was amazing. Love that we could say where we wanted to go and the kinds of things we wanted to do but at the same time have suggestions from Monica on other activities.
Booking was easy.
Near the start of our trip we had to switch consultants for a understandable reason and began working with Fabio who is Monica's boss. I think he is extremely busy with the number of travelers he is handling and he... read more

Monica from the KimKim affiliate Your Custom Journey began working with us at first. She was amazing. Love that we could say where we wanted to go and the kinds of things we wanted to do but at the same time have suggestions from Monica on other activities.
Booking was easy.
Near the start of our trip we had to switch consultants for a understandable reason and began working with Fabio who is Monica's boss. I think he is extremely busy with the number of travelers he is handling and he was harder to communicate with. Also Gloria was thrown in the mix so it was a little confusing.
The end result of our activities and accommodations and drivers was excellent. But it was a little nerve wracking trying to reach anyone including the concierge when we had questions. Again it all worked out in the end but I would have preferred a quicker response from most everyone.
It was a wonderful vacation.

Hotel Review

Grand Hotel Cavour Florence

Florence

Great location with an amazing rooftop bar. Clean and a great breakfast!

Authenticity & Character

Location

Walking distance to so many historical must sees.

Staff

Cleanliness & Comfort

Activity Reviews

Private truffle hunting, and lunch in the tuscan countryside - Explore Arezzo

Italy

I would suggest doing this in the morning. Afternoon experience runs a little late and could have a daunting drive in the dark back to accommodations.

Quality of Experience

Food

Guides, Drivers and Staff

Private transfer to Avignonesi. Small group cooking class, winery tour & Grand Lunch with wine tasting (6h)

Cortona

Maybe favorite part of the trip. The setting is beautiful. Very educational on vinyards. Cooking class so much fun. Lunch with wine tastings amazing.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Cheese making demonstration& Row meal pecorino production - Self-explore Pienza-Turn in rental car

Cortona

Again a beautiful setting. Proprietor has an interesting life story and is obviously very passionate about his property and farming. Cheese and other food was delicious.

Quality of Experience

Food

Guides, Drivers and Staff

Sonia helped us plan a wonderful, personalized trip to Italy. Our itinerary was full, but everything went smoothly. From driver’s meeting us at the airport, to train stations etc - everything was wonderful. She also provided us with a concierge who took care of us during our trip when we had any questions or concerns. All the hotels and excursions booked were great! I would highly recommend booking your dream vacation through KimKim and using Sonia’s services. She was terrific.

From the first greeting at the airport in Venice to the last goodbye at the airport in Rome our mother/daughter trip to Italy was expertly planned and perfectly executed. The entire team of KimKim staff, local guides and drivers were absolutely exceptional. Alessia Carraro, our personal concierge, was a great guide in Venice for our bacari tour and kept us organized and updated each of the 10 days of our trip. Her communication and timeliness was unprecedented. Mrs. Lucia Monetti helped us... read more

From the first greeting at the airport in Venice to the last goodbye at the airport in Rome our mother/daughter trip to Italy was expertly planned and perfectly executed. The entire team of KimKim staff, local guides and drivers were absolutely exceptional. Alessia Carraro, our personal concierge, was a great guide in Venice for our bacari tour and kept us organized and updated each of the 10 days of our trip. Her communication and timeliness was unprecedented. Mrs. Lucia Monetti helped us navigate Florence and get to our train on time even in challenging traffic conditions. Valeria Arcangeli was a fantastic guide for the aperitivo tour in Rome and took us to special local places while also sharing details about the rich history of Rome. The pizza making class at Pizzeria al Grottino was fun, education and fantastic. Thank you for creating an unforgettably special trip for us. We are singing KimKim's praises!

Hotel Reviews

Bonvecchiati Palace

Venice

Great and conveniently located hotel in the heart of Venice. The backdoor pick up/drop offs at the canal are great fun.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Grand Hotel Cavour Florence

Florence

Great location. Beautiful hotel property with a beautifully presented breakfast.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Corallo

Sorrento

Exceptional views. Great location. Attentive staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

47 Boutique Hotel

Rome

Great property with a nice location near the river.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

"Bacari" local street food tour

Italy

Alessia was an exceptional guide. She made it fun and conversational.

Quality of Experience

Guides, Drivers and Staff

Transport

Explore the Chianti Wine region

Florence

Our driver was incredible and took us a more scenic route with a stop in Greve in another village. Such a fun and special day.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sorrento coast and Capri boat tour - max 12-14 people-free time in Capri

Italy

Unforgettable day on the water and in Capri.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Evening Aperitivo Tour

Rome

A fun taste of Rome with history and culture added in.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Pizza-making class

Rome

This was an incredible experience. We learned a lot and the pizza was delicious.

Quality of Experience

Guides, Drivers and Staff

Transport

We could not have asked for a better trip. Kimkim organized the perfect accommodations, sight visits and it was a breeze getting between each location. Our concierge, Alessia, was beyond amazing and helpful. We all got spoiled by the check ins, the reminders of our next steps, and the organized drivers. We will certainly be booking with KimKim again. read more

We could not have asked for a better trip. Kimkim organized the perfect accommodations, sight visits and it was a breeze getting between each location. Our concierge, Alessia, was beyond amazing and helpful. We all got spoiled by the check ins, the reminders of our next steps, and the organized drivers. We will certainly be booking with KimKim again.

Hotel Reviews

Bonvecchiati Palace

Venice

Very nice and clean!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Grand Hotel Cavour Florence

Florence

This was a beautiful property and the location was perfect!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Corallo

Sorrento

What a view we had! We felt like we were in a movie with the views and accommodations. The staff was very kind and helpful every day.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

47 Boutique Hotel

Rome

Perfect location for sight seeing all over Rome! Room was very nice and clean.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Explore the Chianti Wine region

Florence

This was a picture perfect day. Michaela took us the back way through the region and we got to see the most beautiful sights. The wineries she selected were perfect and we enjoyed our day to the fullest.

Quality of Experience

Food

Guides, Drivers and Staff

We wanted to take Michaela with us every where else we went! She was amazing!

Transport

Sorrento coast and Capri boat tour - max 12-14 people-free time in Capri

Italy

It was beyond magical to swim in the sea not once but twice. Transportation on the island was a bit annoying at the end of the day, but this excursion will live in my memory forever.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Pizza-making class

Rome

Wow! What else can I say! We learned so much from Tony and Julia. They were so welcoming, kind, and fun to work with. We learned that we make pizza all wrong in America. Everyone who goes to Rome, should experience this fun class.

Quality of Experience

Guides, Drivers and Staff

Transport

Monica helped me begin planning the trip over a year ago. Sonia helped with last part. So organized and outstanding communication. I had never used a company like this. I was so pleased with how everything worked. Alessia was our Concierge assistant that met us at airport in Venice and escorted us to beautiful hotel. She also took us out for food tour on the evening. She checked in with us daily .
around 5 by Whats App to assure we had plan for the next day. Communication was... read more

Monica helped me begin planning the trip over a year ago. Sonia helped with last part. So organized and outstanding communication. I had never used a company like this. I was so pleased with how everything worked. Alessia was our Concierge assistant that met us at airport in Venice and escorted us to beautiful hotel. She also took us out for food tour on the evening. She checked in with us daily .
around 5 by Whats App to assure we had plan for the next day. Communication was outstanding. It was such a stress reliever. Our drivers were great. Michela came to hotel in Florence to pick us up and also our guide for Tuscany. So fun having lady private driver. Boat ride to Capri was beautiful . Peppe and Luca did a wonderful job explaining sites. Serving drinks, and snacks. It was such a great day.
We enjoyed each city. Venice, Florence, Sorrento, Rome. All so different. In Rome we had Apertivo tour with Valeria to Jewish Ghetto area and Pizza making class arranged by Kim Kim at Grotinno's. In business 35 years.Both so fun and educational. Train transfers went smoothly with help of drivers and Lucia. Marino, Deborah and Daniela to meet us and or get on. Next train. I can not imagine planning a trip like this without Kim Kim. It allowed three women to feel safe and have less stress. A mothers dream come true and Kim Kim and others above helped make it happen. We will be using Kim Kim again to plan a trip. Thank you.

Hotel Reviews

Bonvecchiati Palace

Venice

Authenticity & Character

Vaporetto pulled up to door of our hotel to take us to train station

Location

Easy walk to all sites. Central location

Staff

Polite

Cleanliness & Comfort

Grand Hotel Cavour Florence

Florence

Authenticity & Character

Beautiful entry and restaurant breakfast area.

Location

Loved the view from roof bar. Also central location for enter city

Staff

Answered many questions. Patient and kind

Cleanliness & Comfort

We had extra Bed in room. Some of slats fell out when I turned overr in the night.

Hotel Corallo

Sorrento

Authenticity & Character

Beautiful views

Location

Had shuttle since not in easy walking gdistance of town

Staff

Spoke English well bit did not understand and try to meet me on concern I had on bill. Marianna very helpful to get shuttle to lemon farm for us.

Cleanliness & Comfort

47 Boutique Hotel

Rome

Authenticity & Character

Location

Close to Jewish Ghetto, Collesium

Staff

Kind of stuffy. Didn't go the extra mile to help with questions re walk and restaurants. Good view from roof top bar. Service and bill very slow

Cleanliness & Comfort

Activity Reviews

"Bacari" local street food tour

Italy

Quality of Experience

Alessia was fun, shared good info.

Guides, Drivers and Staff

Transport

Walking

Explore the Chianti Wine region

Florence

Quality of Experience

Food

Wine tasting and food at each location

Guides, Drivers and Staff

Michala was excellent. Took us back wY into Tuscany. Beautiful scenery. Fun to be with. Dropped us for walk through of small village about e Greve .

Transport

Mercedes van very comfortable. Easy to see out

Sorrento coast and Capri boat tour - max 12-14 people-free time in Capri

Italy

Beautiful boat ride with Peppi and Luca and app 10 others to Capri. Tour of shoreline and explanations of sites. Swam in water before and after Capri. Was not aware of15$ bus to Anicapri. Very organized. It was not part of KimKim. Drinks and snacks and sandwich provided along the boat ride. Day was a dream.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Evening Aperitivo Tour

Rome

Valeria was our tour guide. Very informative. Since I follow WW II history, I liked the tour of Jewish Ghetto.

Quality of Experience

Valeria was very knowlegabke

Guides, Drivers and Staff

Private Pizza-making class

Rome

Tony made our experience so authentic. He had owned business 35 years. He and sister are partners. His business is in a Residential area with large market outside door. He was so patient with us. Explained details of Ingredients and temp, time and chemistry. We made 10 pizza between my two daughters and I. His assistant was so nice to make the experience move along by assuring supplies available . She took pics for us. His wife daughter and grandbaby dropped by.

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip was wonderful from start to finish. Monica and Sonia were very responsive and helped us pick the best itinerary for us. We also added a 5th traveler fairly late into the planning, a development that they were able to accommodate without any fuss. We had great tour guides in Como (Silvia), Cinque Terre (Laura), and Pisa (Chiara). Because of illness, our sunset tour of Cinque Terre was canceled. Laura was able to book us on a daytime cruise so that we could see the villages from the... read more

Our trip was wonderful from start to finish. Monica and Sonia were very responsive and helped us pick the best itinerary for us. We also added a 5th traveler fairly late into the planning, a development that they were able to accommodate without any fuss. We had great tour guides in Como (Silvia), Cinque Terre (Laura), and Pisa (Chiara). Because of illness, our sunset tour of Cinque Terre was canceled. Laura was able to book us on a daytime cruise so that we could see the villages from the water. It was just perfect! Our drivers were all fantastic and the vehicles comfortable. When there was a miscommunication about visiting one site, the driver added stop so that we could see as much of the Piemonte countryside as possible. It was fantastic! The vineyards chosen for us in Alba were great because they were quite different - one small, family operated and the other large and historic. We had such a perfect, personal experience at Ca' del Baio (including the very best lunch recommendation!). We stays in four great hotels and had the most amazing breakfasts. Thank you, Monica and Sonia for planning such a great itinerary! (And thanks for Barbara for serving as concierge while we were there!)

KimKim organized an amazing trip for our family of four to Italy. Sonia, our travel agent, attended to our every request, and Daniela, our personal concierge, made sure that all of our transfers went seamlessly. The tours arranged (mainly LivTours) in Rome were outstanding. Our family was often alone or with one other couple so our tours were private and efficient. The tour guides, Jonathan, Elena and Gio, were knowledgeable and friendly. Our transfer from Rome to Sorrento was smooth and... read more

KimKim organized an amazing trip for our family of four to Italy. Sonia, our travel agent, attended to our every request, and Daniela, our personal concierge, made sure that all of our transfers went seamlessly. The tours arranged (mainly LivTours) in Rome were outstanding. Our family was often alone or with one other couple so our tours were private and efficient. The tour guides, Jonathan, Elena and Gio, were knowledgeable and friendly. Our transfer from Rome to Sorrento was smooth and quick. We had a wonderful tour with Jean Luc in Pompei and very intimate local tours throughout Sorrento and the Amalfi coast of a winery, lemon grove, cheese farm and pizzeria. Every outing felt intimate and authentic. Overall, I would give KimKim 5 stars for exceeding our expectations. I will, without question, use their services for future travel.

Hotel Reviews

47 Boutique Hotel

Rome

Clean, attention to detail, every amenity available

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Corallo

Sorrento

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private golf cart tour

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Small group tour of Vatican City , Sistine Chapel & saint Peter's Basilica

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Small Group tour of Colosseum underground, Palatine Hill, and Roman Forum ( max 6 people)

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Sorrento coast and Capri boat tour - max 12-14 people-free time in Capri

Italy

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit of the Amalfi Coast villages with wine tasting and lunch at Tenuta di San Francesco

Italy

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sorrento food tour

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

We had a fabulous trip to Italy -- Rome, Naples, Pompeii Sorrento and Amalfi - with the help of KimKim's services! Every planned excursion/tour that Valeria helped us plan went off without a hitch. All the guides were top notch too.

My only wish is that we planned a little more down-time. With so many great things to see, it was easy to want to do it all. While we enjoyed the e-bike ride on the Appian Way, especially getting out of the city a bit, we probably could have skipped that... read more

We had a fabulous trip to Italy -- Rome, Naples, Pompeii Sorrento and Amalfi - with the help of KimKim's services! Every planned excursion/tour that Valeria helped us plan went off without a hitch. All the guides were top notch too.

My only wish is that we planned a little more down-time. With so many great things to see, it was easy to want to do it all. While we enjoyed the e-bike ride on the Appian Way, especially getting out of the city a bit, we probably could have skipped that one.

We highly recommend the golf-cart tour as a way to see the highlights in Rome after arriving from the states. While it was too early to check into our VRBO, we were excited about seeing the city while not having to do too much walking. Marco, our guide, was terrific! Also, Daniela, who coordinated our efforts on the ground during the trip was great too. She was on top of our itinerary and was always available for question or two.

Activity Reviews

Private golf cart tour

Rome

Guide was GREAT! Perfect way to start a visit to Rome after flying all night.

Quality of Experience

Guides, Drivers and Staff

Transport

Location to meet our driver was very convienant.

Private Trastevere & Jewish Ghetto Tour of Rome

Rome

Very knowledgeable guide. For some reason the guide thought the tour was 3 hours - not 2 - which meant she paced the tour a little more slowly than we would have liked - which was important since it took place before dinner on our second day in town and we were all a little hungry and tired. We ended the tour after about 2.25 hours - once we figured out the disconnect.

Quality of Experience

Guides, Drivers and Staff

Transport

Small group tour of Vatican City , Sistine Chapel & saint Peter's Basilica

Rome

Very knowledgeable and friendly guide. Small group tour that only included two additional folks. We learned a lot.

Quality of Experience

Guides, Drivers and Staff

Private Colosseum, Forum Tour & Palatine hill

Rome

This is a GREAT tour for all, including teenagers! So much to see and learn about. Highly recommend. Exceeded my expectations.

Quality of Experience

Guides, Drivers and Staff

Cycle the Appian Way - Bike or e-Bike tour

Rome

This experience was good - not great. Tour guide pointed out a few things along the way but otherwise it was mostly an enjoyable e-bike tour that gets one outside of city centro. Of all the excursions we went on, this one I would consider skipping and having the free afternoon instead. Teenagers enjoyed it.

Quality of Experience

Guides, Drivers and Staff

Street Food Tour in Naples

Naples

This turned out to be a little different than I expected! While the food we tried was good and it was fun, it was less organized than I expected in terms of what to try, where to get it. The guide asked us what we wanted to try and we told her some things but it would have been more helpful if she had shown us a list of options so we knew what was out there. Also, there was long waits for some of the things we did want to try -- like pizza and pasta from Napoli - that took away from the overall experience.

Quality of Experience

Guides, Drivers and Staff

Private transfer to the Amalfi Coast via Pompeii UNESCO Archaeological Site

Italy

Our guide was SUPERB! We learned a lot from him during our two hour tour . He was one of the only guides that effectively adjusted how he presented information to engage the two teenagers.

Quality of Experience

Guides, Drivers and Staff

Transport

Sorrento coast and Capri boat tour - max 12-14 people-free time in Capri

Italy

Boat ride guides were great but time on Amalfi not so great because it was SO crowded. Guide provided some helpful guidance about what to do on the island but it could have been clearer and a map of how to get back to the harbor from various locations on the island would have been helpful. He showed us this on his map but having our own copies would have been better. Guides made the trip on the boat a lot of fun and were engaging.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Vale was a dream to work with as we planned our trip only weeks before. She seamlessly moved us from Rome to Sicily and back to Rome and took my husband's medical restrictions into consideration for daily activities. All of the drivers and guides were top-notch. read more

Vale was a dream to work with as we planned our trip only weeks before. She seamlessly moved us from Rome to Sicily and back to Rome and took my husband's medical restrictions into consideration for daily activities. All of the drivers and guides were top-notch.

Activity Reviews

Etna Wine tasting

Italy

Our guide, Dennis, was one of a kind. Not only did he have personality for days, but he was also so very caring. My husband has a few medical issues and could not quite make it up to the top of our tour. Dennis ensured he was comfortable and safe as we continued our trek, always keeping my husband in sight. The winery...gorgeous! Everyone was so friendly, and the food and wine were superb.

Quality of Experience

Food

Guides, Drivers and Staff

Dennis!

Transport

Private Colosseum, Forum Tour & Palatine hill

Rome

Our guide was a scholar and kept us engaged for the entire 3 hours. She was so wonderful that we were spoiled, and no other guide after could quite compare.

Quality of Experience

Guides, Drivers and Staff

Small group tour of Vatican City , Sistine Chapel & saint Peter's Basilica

Rome

The place is just dripping in art. It is very obvious that the guide had a script that she had to stick to, so asking questions was sometimes futile.

Quality of Experience

Guides, Drivers and Staff

Rome Underground & Catacombs Tour

Rome

Super interesting tour.

Quality of Experience

Guides, Drivers and Staff

Private golf cart tour

Rome

This was a perfect way to the city. Our guide took us to locations we would never have seen if we had tried to walk or take individual tours. The cart was pleasant and quiet, which allowed us to ask questions quite easily.

Quality of Experience

Guides, Drivers and Staff

Transport

Our first excursion was to ride the train into the alps. We loved it. It was so beautiful. Recommend highly. Great experience.
Our visit to Lake Como was great. Very beautiful lake. We rode around it on a ferry. Then went to a fabulous restaurant for lunch. We were celebrating our anniversary (50th) and my son and Daughter-in-law’s 20th anniversary. Our grandkids went swimming in the lake after lunch. Very nice day. Roberta did a great job.
We stayed in the Santa Rosa Grand Hotel in Milan.... read more

Our first excursion was to ride the train into the alps. We loved it. It was so beautiful. Recommend highly. Great experience.
Our visit to Lake Como was great. Very beautiful lake. We rode around it on a ferry. Then went to a fabulous restaurant for lunch. We were celebrating our anniversary (50th) and my son and Daughter-in-law’s 20th anniversary. Our grandkids went swimming in the lake after lunch. Very nice day. Roberta did a great job.
We stayed in the Santa Rosa Grand Hotel in Milan. Very nice hotel.
Florence: I can’t remember the name of the hotel in Florence but it was nice. This hotel had the best breakfast.
Half our group went into the Tuscany wine region next. We visited several wineries and also went to the Italian/US WW2 memorial for US soldiers killed in this region. Very moving! Extremely well done. Thank you Claudio for taking us there.
The other half had a rather harrowing experience riding bikes on a bike tour in the old city. The guide was not good. She actually rode off and left them. The gelato making was a success though. Everyone loved that.
The Cinque Terra was kind of a disaster due to the fact that our driver spoke NO English and had never been to the area before. We were expecting an English speaking guide but that didn’t happen. Our driver just dumped us out and indicated we should meet him back there at 4. Because we had expected to have a guide we didn’t really look into the possibilities. We ended up riding the train to Monterosso where the kids went swimming and we did some shopping. The tour company offered to pick us up there to try to make up for the completely non-English speaking driver. Since the driver had never been there before, we had a hard time finding each other. Definite an experience.
We had great helpers with our train transfers. They all did a good job.
Venice: Nice Hotel, my son had a private terrace. Large private terrace. We went on a city tour through Basilica San Marco-and the Doge palace. Nice tour with Allyssa. She was very knowledgeable but a bit overly so. We were pretty exhausted and struggled a bit…maybe if it hadn’t been so hot! Our visit to the Academy was, of course, one of the highlights. We also did a food tour. The adults enjoyed it. The kids, not so much. The gondola ride was great. Everyone really enjoyed it.
Train transfer back to Milan was great and uneventful. Flew out the next day.

Fabio was very nice to work with. I think he was a little busy as sometimes we didn't hear back. We also didn't quite get the level of detail and communication that we would have liked to understand what he had planned and feel comfortable and confident in our trip. For instance, we asked for a boating experience and didn't realize until we got to the boat place that what he booked was a 9-hour excursion that was more focused on visiting towns than boating.

We did very much appreciate some... read more

Fabio was very nice to work with. I think he was a little busy as sometimes we didn't hear back. We also didn't quite get the level of detail and communication that we would have liked to understand what he had planned and feel comfortable and confident in our trip. For instance, we asked for a boating experience and didn't realize until we got to the boat place that what he booked was a 9-hour excursion that was more focused on visiting towns than boating.

We did very much appreciate some of the concierge's help while we were there. Our luggage was lost and she was very helpful in tracking it down and getting it to us. And the drivers were always on time. We didn't understand the purpose of the person who met us in Sorrento, as he didn't live there and didn't provide any helpful info. Neither he nor the concierge could help us with local restaurant info, etc.

We also didn't really understand who to ask for questions we had and felt like one person would say, no ask the other person, etc. which wasn't great.

We did really love the person who was with us in Radda, Felipo. We are glad we did too as even though we thought we were getting booked on totally different excursions, he ended up leading them all - a biking tour, a hiking tour, and even a cooking class.

All in all, we had a great trip, but feel there are some kinks that Kim Kim, etc. should work out.

Hotel Reviews

Hotel Balestri

Florence

Very nice people, updated rooms done quite nicely. Very bizarre collection of Goofy figures in the lobby area that clashed with the vibe of the hotel. Great location. Not a very sound proofed room.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Palazzo Leopoldo

Radda in Chianti

Very bare bones hotel. Cheap towels, toilet paper, sheets. You have to pay to get a robe or an extra towel. We could hear word for word conversations of the people outside. It also wasn't cleaned very well, and the AC could not keep up with the extreme outdoor heat. I found most of the staff to be overly formal and one, when we requested an upgraded room, to be on the rude side. It is super old, so if you are looking mainly for historic character and not a higher-end experience, this may work for you.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Grand Hotel Capodimonte

Sorrento

We ended up enjoying this hotel, but giving it 3 stars because the first room they put us in smelled strongly of mold and had black mold around two of the vents in the room. It was also right next to the pool so we could hear the people at the pool in our room, and it also did not have hot water. The hotel initially said sorry we are booked when we tried to get another room, but I was persistent and magically they gave us a different room that did not have these issues. We loved that room. The other thing that was a bummer about this hotel was the pool. We had not had a break from our kids in years and so were bummed that the pool was full of kids being kids - it just was not at all relaxing and so we didn't use it other than the initial time we went. Very good breakfast. Really pretty hotel overall.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tough one - the initial room they put us in would get 0 stars, but the one we finally got did not have issues and was great.

Activity Reviews

Private biking tour with lunch & wine tasting

Italy

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Organic cooking class in a typical farmhouse - semi private

Italy

Quality of Experience

It was lovely, but quite hot

Food

Guides, Drivers and Staff

Transport

Our trip to Italy was a bucket list trip for us without the kids to celebrate an anniversary milestone. Sonia, our trip planner, was diligent in putting together an itinerary that suited what we were looking for and diligently tweaked the plan until it was perfect. She found a real balance of city/lake/mountain that we wanted.

We thoroughly enjoyed our private organic Prosecco tasting overlooking the hilly countryside, private pasta making class taught by the most personable chefs, and... read more

Our trip to Italy was a bucket list trip for us without the kids to celebrate an anniversary milestone. Sonia, our trip planner, was diligent in putting together an itinerary that suited what we were looking for and diligently tweaked the plan until it was perfect. She found a real balance of city/lake/mountain that we wanted.

We thoroughly enjoyed our private organic Prosecco tasting overlooking the hilly countryside, private pasta making class taught by the most personable chefs, and hiking in the Dolomites with tour guide.

We usually plan trips ourselves, but in addition to putting together the trip plan, an unexpected benefit arose when our flight from the US was delayed by a day and Sonia’s team scrambled to adjust all of our arrangements without us having to do the extra work.

We highly recommend KimKim and Sonia in particular!

Everyone was incredibly friendly, punctual and helpful! It made for a very smooth and seamless trip experience! Would definitely recommend read more

Everyone was incredibly friendly, punctual and helpful! It made for a very smooth and seamless trip experience! Would definitely recommend

We used kimkim to help us plan our honeymoon to Italy (Rome, Venice, Amalfi Coast). The entire process from start to finish was so easy for us - all thanks to Valeria! We had an initial consultation with her to discuss what we were hoping for out of the trip and the trip itinerary she created did not disappoint. We spent 12 magical days in Italy and every part of the trip was seamless. It felt like our trip was dummy proof, haha -- because it was so well organized. Our travel leader based on... read more

We used kimkim to help us plan our honeymoon to Italy (Rome, Venice, Amalfi Coast). The entire process from start to finish was so easy for us - all thanks to Valeria! We had an initial consultation with her to discuss what we were hoping for out of the trip and the trip itinerary she created did not disappoint. We spent 12 magical days in Italy and every part of the trip was seamless. It felt like our trip was dummy proof, haha -- because it was so well organized. Our travel leader based on Rome, Daniela, was so amazing - we were able to ask her any questions we had through Whatsapp while we were on our trip, which was so helpful. It was a wonderful honeymoon and we would 100% book through kimkim again in the future!

Sonia and Barbera were amazing and made my trip with my wife for our anniversary wonderful. Very responsive and always willing to help. We are so thankful for them and their services for us.

Our family had an amazing trip to Sorrento and Rome, Italy. Everyone we met was kind and helpful. I want to thank all the people who helped us get to all our stops on our itinerary. The drivers, Luigi, Vincenzo, Carmine, & Tony were on time and always ready to give us help on navigating our trip.
Our guides, Emma & Carlo (Mt Vesuvius), Giovanni (Pompeii), Lucca (Path of Gods), Vincenzo (Vatican) were all extremely knowledgable and friendly. Our boat trip to Capri with Antonino was amazing.... read more

Our family had an amazing trip to Sorrento and Rome, Italy. Everyone we met was kind and helpful. I want to thank all the people who helped us get to all our stops on our itinerary. The drivers, Luigi, Vincenzo, Carmine, & Tony were on time and always ready to give us help on navigating our trip.
Our guides, Emma & Carlo (Mt Vesuvius), Giovanni (Pompeii), Lucca (Path of Gods), Vincenzo (Vatican) were all extremely knowledgable and friendly. Our boat trip to Capri with Antonino was amazing. Lunch and wine tasting at Tenuta San Francesco winery in Tramonte, the wine and food prepared by the family was a once in a lifetime experience. Lunch and wine tasting in Pompeii with Salvatore was wonderful. The pizza making class at Al Grottino in Rome with Tony and Julia was fun and delicious. The staff at our hotels, Hotel Capodimonte Sorrento and 47 Boutique Hotel Rome were so helpful with directions and dinner reservations. A final thanks to our trip planners Fabio, Lisa and Daniella, you thought of everything and we enjoyed all of it!
Grazie mille! The Pinsonault Family

Hotel Reviews

Grand Hotel Capodimonte

Sorrento

Beautiful hotel overlooking the bay of Sorrento.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

47 Boutique Hotel

Rome

Trendy hotel in the heart of the Circus Maximus in Rome. Beautiful balconies on the 5th floor rooms and restaurant that overlooks the city.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Path of Gods hiking

Italy

Beautiful views on an amazing trail our guide Lucca was amazing.

Quality of Experience

Guides, Drivers and Staff

Transport

Private excursion to Pompeii and Mount Vesuvius (8 hours)

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Private Pizza-making class

Rome

Tony and Julia were amazing and so welcoming. We learned a lot and the pizza was delicious.

Quality of Experience

Guides, Drivers and Staff

Transport

Sorrento coast and Capri boat tour - max 12-14 people-free time in Capri

Italy

Antonino was an excellent boat captain and packed a delicious lunch. He took us all around the island of Capri.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit of the Amalfi Coast villages with wine tasting and lunch at Tenuta di San Francesco

Italy

The views were amazing on the drive. Lunch and wine tasting at Tenuta di San Francesco was delicious.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private tour of the Vatican Museums, Sistine chapel and Saint Peter's Basilica

Rome

Our trip to the Vatican was top notch our guide Vincenzo was friendly and knowledgable, he showed us many things that we would have missed if we went on our own.

Quality of Experience

Guides, Drivers and Staff

Transport

Wow, wow, wow!! Sonia planned an incredible 17 day trip for me and my family. We wanted a mix of athletic adventures, cultural highlights, and exploring off the beaten path - and boy did she deliver. We started at a spa in Lake Garda, hiked in the Dolomites, biked through Tuscany, had amazing local guides in Verona, Venice and Rome, and the hotels we stayed in were superb. The vineyards and small towns in Chianti we visited were spectacular, our drivers were informative and the food... read more

Wow, wow, wow!! Sonia planned an incredible 17 day trip for me and my family. We wanted a mix of athletic adventures, cultural highlights, and exploring off the beaten path - and boy did she deliver. We started at a spa in Lake Garda, hiked in the Dolomites, biked through Tuscany, had amazing local guides in Verona, Venice and Rome, and the hotels we stayed in were superb. The vineyards and small towns in Chianti we visited were spectacular, our drivers were informative and the food everywhere was divine.
I would absolutely recommend Sonia and kimkimtravel.

Hotel Reviews

Hotel Caesius Thermae & Spa Resort

Bardolino

This was the best hotel of the trip. The location was fantastic because it is relatively quiet but an easy walk or bike ride to several nearby towns. The food at the hotel’s restaurant was superb. The spa had a variety of pools, saunas and steam rooms to choose from, all included in with your stay. I would love to visit again.

Authenticity & Character

Location

Staff

Everyone was genuinely friendly and accommodating

Cleanliness & Comfort

Hotel Carnival Palace

Venice

This hotel was very nice and all the restaurants nearby were great. It is off the beaten path a bit, so you get to mingle more with the locals, which I prefer.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private excursion to the Dolomites (Madonna di Campiglio) from Lake Garda

Italy

Our local guide, Giorgio, was fantastic. He took us on an8 mile hike with several gorgeous waterfalls along the way. Our lunch at the mountain top hut was very tasty and impressive. We definitely left this hike wanting to return and doing a several day backpacking adventure in the Dolomites.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private guided boat tour on Lake Garda

Italy

Our guide, Sara, had an extensive understanding of history and did such a fantastic job explaining the local stories.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Orienteering tour in Venice (for families and teenagers)

Italy

Silvia was a gem. She took us through the winding streets of Venice and offered the best bits of information to our teenagers about the dark and mysterious sides to Venice.

Quality of Experience

Guides, Drivers and Staff

Transport

I can't state enough how happy I was with my KimKim experience. From start to finish, I was thrilled with our interaction and experience with KimKim. Vale, our trip planner, was thorough, friendly and extremely responsive. Lucia, our contact while in Italy, was amazing and always available whenever we needed her. All of our private transfers and coordinators (Lucia, Deborah and Daniela) were on time and knowledgeable, our tour guides were amazing and friendly (Gianluca, Deborah), and the... read more

I can't state enough how happy I was with my KimKim experience. From start to finish, I was thrilled with our interaction and experience with KimKim. Vale, our trip planner, was thorough, friendly and extremely responsive. Lucia, our contact while in Italy, was amazing and always available whenever we needed her. All of our private transfers and coordinators (Lucia, Deborah and Daniela) were on time and knowledgeable, our tour guides were amazing and friendly (Gianluca, Deborah), and the entire experience was made seamless because of the trip that was planned for us. Traveling is amazing but it can also be stressful, and KimKim took all of the stress away. Thank you KimKim (ans especially Vale) for a truly perfect trip.

Activity Reviews

Wanna be Italiano - Florence cooking class and market tour

Italy

Loved this experience. Our trip to the local market and the things we cooked were awesome!

Quality of Experience

Food

Guides, Drivers and Staff

Day visit to Siena and San Gimignano

Italy

Quality of Experience

Guides, Drivers and Staff

Guide was knowledgeable and friendly and we loved our driver!

Transport

Private golf cart tour

Rome

Gianluca was the best guide we had. Funny, friendly and showed us things that were off the beaten path, which is exactly what we wanted.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Full day Tour Amalfi coast

Italy

loved our driver and the experience

Quality of Experience

Guides, Drivers and Staff

Transport

Free Day in Rome

Rome

we were given great recos for our free day in Rome!

Quality of Experience

Guides, Drivers and Staff