Company Logo for Your Custom Journey
Specialists
Reviews for Your Custom Journey
4.6
Traveler Photos

Your Custom Journey

Established in 1985, Customized s.r.l is a family run private tour operator, 100% Italian located in Mestre, (near Venice).

Over the course of decades, Customized s.r.l has made a name for itself which signifies quality and reliability within the fast-growing travel industry, Soon after launching, the CEO realized that the future of travel was changing and decided to create Your Custom Journey; a Luxury brand dealing directly with high-end individual travelers.

Our company guarantees unique services, all of which are provided by an expert and professional team of 50 employees. Our Travel Designers, those who personally create your itineraries, are people with great experience and, above all, they are great travelers themselves. They could not create a tailor-made itinerary for you if they did not know the destination themselves.

Our mission
Our goal is to create bespoke itineraries that give you the opportunity to experience a custom-designed journey with unforgettable and life-enriching moments and incredible unique experiences of our beautiful Country.

Your Custom Journey is part of the following groups: Italy Travel Agents

Featured trips & expertise

The slopes of Mount Etna, Sicily
Sicily Road Trip & Relaxing Sardinia - 21 Days

Experience Sicily and Sardinia—Italy's two largest islands—in all their glory during this immersive three-week trip, which offers a nice mix of guided tours and free time to explore on your own. Highlights of your self-driving tour of Sicily include Palermo, a cultural melting pot with historic monuments and colorful local markets and Taormina, the elegant village famous for its Greek theatre and postcard views. You'll also visit Syracuse and Agrigento, with their archaeological treasures, and  Mount Etna—Europe's most active volcano. Finally, combine a city stay with beach trips in Sardinia for the last 4 days of your trip.

Church Interior on the Amalfi Coast
Luxury Venice, Rome, and Sorrento - 7 Days

Spend seven days exploring art and history in three of Italy's most beautiful cities with this luxury itinerary. You'll tour the famous islands of Murano and Burano to see the master glassblowers and lace makers at work, explore Venice's canals on a private gondola, see ancient ruins in Rome and Pompeii, and spend three days exploring the Amalfi Coast.

Colorful Cinque Terre
Nature in Italy: Lake Como and Cinque Terre - 5 Days

Explore Northern Italy's natural charm starting with Lake Como, where you'll take a boat tour of its extravagant shore lined with mansions. Ride the funicular to the scenic vista in Brunate where you'll catch a panoramic view of Como and the stunning surrounding nature. Transfer to colorful Cinque Terre, where you'll hike from one seaside village to another while enjoying breathtaking sunsets and views of the Ligurian Sea.

Ancient City of Florence, Italy
Nature in Italy: Lake Como, Cinque, Terre Florence - 6 Days

This 6-day tour is perfect for those wanting to relax on the peaceful shores of Lake Como while still tackling Italy's impressive history. You'll hike the villages of Cinque Terre and enjoy the ancient cities of Parma and Florence, where you'll discover endless monuments, art galleries, and museums, including the Accadmia Gallery to see the David. After reveling in the scenic vistas of Levanto on the Ligurian Sea, explore vibrant neighborhoods in Florence, where you'll eat late into the night in buzzy neighborhoods.

Florence at Sunset
History and Nature in Italy: From Lake Como to Rome - 7 Days

An excellent combination of nature and history, this tour starts on the shores of picturesque Lake Como before heading to the colorful hills of Cinque Terre. Enjoy relaxing on the waterfront and hiking from one colorful village to another. End the tour in the ancient cities of Florence and Rome, where private guides will take you through the historical streets to the best art galleries, museums, and monuments, including the Vatican Museums, the Roman Forum, and the Accademia Gallery to see the David.

The Colorful Village of Vernazza, Cinque Terre
History and Nature in Italy: From Lake Como to Rome - 8 days

Explore the historical heritage of Italy combined with its natural splendor, starting with the scenic areas of Lake Como and Cinque Terre, where you'll cruise the shore by boat and hike from village to village. Stop in Parma to learn the secrets of world-famous prosciutto curing and discover the hidden side of Pisa beyond its leaning tower. End your trip in the ancient cities of Florence and Rome, where private tours will guide you to all the best monuments, museums, and art galleries, including the Accademia Gallery, the Vatican Museums, the Sistine Chapel, and the Roman Forum.

Recent Trip Reviews for Your Custom Journey

Italy · Italy - Nov 28 - Dec 7, 2019

Traveler: Cory U. - Local specialist: Fabio Fasone

Had a ton of fun. All the recommendations for restaurants were on point. The Wine tour was a little underwhelming. That is pretty much my only criticism of the vacation. Thanks for everything !!

Trip to Italy · Italy - Jul 14 - Jul 20, 2019

Traveler: Don S. - Local specialist: Fabio Fasone

Wonderful knowledgeable guides. All drivers were professional, courteous and responsive. Francisco in Bologna was exceptional.

Fabio Fasone profile photo
Fabio Fasone, local specialist, responded to this review:

Buongiorno Don,
Thank you very much for these kind words about your trip to Italy,
We are delighted that you enjoyed our guides and drivers throughout your travels.
We are also happy you enjoyed the host of your personal concierge in Bologna, it makes a difference to have somebody local to assist you during your stay.
Thanks for submitting the pictures I like them a lot!!
We will be happy to welcoming you again in the next future for another exciting journey in Italy.
Ciao
Fabio

Derrick

Trip to Italy · Italy - May 31 - Jun 5, 2019

Traveler: Derrick C. - Local specialist: Fabio Fasone

Overall, the expectation for this experience was met, however I expected more service from the concierge and better coordination between the planner and concierge for each location I got a concierge.

The concept of having a digital travel agent was very appealing especially since the planning is performed by people locally and helps for my busy schedule. I felt during the planning process I got the service I expected. However, I felt that I was not attended too as much as I thought I would... read more

Overall, the expectation for this experience was met, however I expected more service from the concierge and better coordination between the planner and concierge for each location I got a concierge.

The concept of having a digital travel agent was very appealing especially since the planning is performed by people locally and helps for my busy schedule. I felt during the planning process I got the service I expected. However, I felt that I was not attended too as much as I thought I would when I actually traveled. I felt a little alone out there which is why I used your services.

On the days I had off, I was not offered any advice or suggestions. When it came to the activities that was planned, it felt like the concierge was just checking off a box on a list then moving on to the next thing. I felt things could be more personable, like visiting a family or friend who makes sure everything is okay and offer up some local information to create a better experience.

Fabio Fasone profile photo
Fabio Fasone, local specialist, responded to this review:

Hi Derrick,
Thank you so much for taking the time to submit a review for your Italy trip. We are delighted that you enjoyed your expectations for this experience was met.

Thank you also for providing your comments about the concierge. I strive to provide the best experience for my guests and take your critical comments seriously. Your comments have prompted me immediately to go back to our concierges and go through the training process again to let them understand what exactly their role is... read more

Hi Derrick,
Thank you so much for taking the time to submit a review for your Italy trip. We are delighted that you enjoyed your expectations for this experience was met.

Thank you also for providing your comments about the concierge. I strive to provide the best experience for my guests and take your critical comments seriously. Your comments have prompted me immediately to go back to our concierges and go through the training process again to let them understand what exactly their role is and in what their duties consist of especially making suggestions during days off and being more proactive and make things more personable. I personally made sure this will not happen again in the future.

Thank you again for providing us your feedback so that we can improve and perfect our services. It would be my pleasure to host you again in the next future for another exciting journey in Italy.