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Valeria Arcangeli

Hi, my name is Valeria Arcangeli and I am a travel designer at Your Custom Journey. I am an art historian and a restorer of fine arts (frescos and paintings). Arts and history are in my DNA!

I was born and raised in the amazing eternal city of Rome. Every morning, going to work, I have the privilege of stopping my scooter and sitting in front of Palatine Hill and Circus Maximus. The sunrise makes the Palatine’s ruins pink..it's so beautiful and it takes your breath away!

For many years I have been living abroad with my husband - Middle East and Belgium. Although it has been a fantastic adventure, I missed my archeological ruins and monuments, and as the legend says ”all the roads lead to Rome”…and so it was. For 5 years, I am back in my wonderful city, but with a changed soul: I grew up, I matured and I am even more passionate about my country and my city. The international experience and the love for art and history brought me into the tourism business.

What places and activities do you specialize in?

"I specialise in central Italy, with a special attention on hidden places and experiences. Off of the beaten track is my motto. I also specialise in leisure travel, art & culture, food & wine, family tours, small groups, and luxury travel."

How did you get involved in travel?

"I started my career in the tourism industry almost 15 years ago. First living around the world, then moving back to Rome, my home city. I became a tour leader for small groups and then a local guide in Rome.

I started as a trip leader for an American tour operator, and then I became a professional local guide showing the incredible marvels that Rome has to offer to my special guests, families, and honeymooners.
I really love to let my clients' wishes become unique adventures: turning their dream vacation into reality."

Please share a unique travel experience you will never forget.

"The first time I travelled on my own, I was in high school. I flew to the USA by myself for an exchange program with the Colombia ’s University in South Carolina. I got lost @ JFK, without knowing English or how to catch an international connection. My connection was already on the rolling track, and I was so desperate, that they let me run on that and catch the small plane. The aircraft stopped in the middle of the track and lowered the ladder to let me up. I felt like a princess. An adventure that I will never forget!"

Valeria is part of the following groups: Italy Travel Agents
Top itineraries and travel advice
Family itineraries
Luxury itineraries
Road trip itineraries

Recent trip reviews for Valeria

Fabulous trip around Sicily.
Italy | Aug 28 - Sep 11, 2024

Lorna
Lorna B.
Australia | Reviewed on Sep 12, 2024
Our concierge was to meet us at 3pm at our hotel however didn’t get there until 5pm which left us a little in the lurch. However when we did catch up he was very nice and helpful. Our guides were fantastic and very informative. The only thing I would let you know is that each guide repeated much of the same stories which was a little repetitive. Loved the places suggested however by the end of the trip we were glad not to see any more churches or relics. The number of days suggested in some... Read more

Our concierge was to meet us at 3pm at our hotel however didn’t get there until 5pm which left us a little in the lurch. However when we did catch up he was very nice and helpful. Our guides were fantastic and very informative. The only thing I would let you know is that each guide repeated much of the same stories which was a little repetitive. Loved the places suggested however by the end of the trip we were glad not to see any more churches or relics. The number of days suggested in some of the cities were spot on. I most probably would have added one extra day in Syracuse/Ortigia. Driving should really be done from midday as everything is closed so when they arrive at hotel people can walk around when shops are opened.

Hotel Reviews
Palazzo Natoli Boutique Hotel
Palermo

Really beautiful boutique hotel in the heart of the old city close to everything.

Authenticity & Character
Decor was lovely and so clean. Breakfast for me was a little hit and miss. You tick your breakfast order a little like a hospital menu. I think they could do it different.
Location
It’s slam dunk in the Main Street. You can walk to everything.
Staff
The girls on reception were amazing and so helpful
Cleanliness & Comfort
Room was very spacious with balcony
Viacolvento Boutique Hotel
Marsala

Nice hotel just if the main road. Very nicely kept. Staff were excellent. Recommended a fantastic restaurant. Very obliging. Room was upgraded so that was excellent.

Authenticity & Character
Lovely clean hotel with exposed brick. Really nice.
Location
Marsala for us was just a pit stop. Didn’t venture out
Staff
Limited English but was really helpful.
Cleanliness & Comfort
Breakfast was continental and plenty to choose from.
Boutique Hotel Re Federico
Ortigia

Quaint Boutique Hotel right next to the sea. Loved Ortigia would have stayed one more night.

Authenticity & Character
Upgraded to a much bigger room which had separate bathroom and kitchenette
Location
Just a short walk across the street if you want a dip in the sea. You do however have to swim out quite a bit. Rocky.
Staff
Staff were very pleasant
Cleanliness & Comfort
Air conditioner needed a part to reduce the fan blowing very loudly which was fixed the following day
Hotel Foresteria Baglio della Luna
Agrigento

Outside of Agrigento but in a perfect location if you don’t want to walk the city. Otherwise it’s around 4Km to city. We preferred were we stayed as it was all inclusive beautiful grounds lovely restaurant close to beach

Authenticity & Character
It has a Tower as well as the hotel rooms surrounded by a lovely courtyard with beautiful gardens. Dinner was served outside overlooking the Temples. Gorgeous
Location
Lovely hotel get the room overlooking the Valley of the Temples.
Staff
Head waiter was superb
Cleanliness & Comfort
Had a small issue with shower overflowing on bathroom floor. But it was rectified immediately
Boutique Hotel Villa Fiorita
Taormina

Beautiful hotel in fantastic location just a couple of minutes away from all the hustle and bustle. The hotel had 6 floors. Rooms were well appointed but a little smaller than some of the other hotels we stayed in. I think we were upgraded to a balcony classic room which was very much appreciated. Breakfast was amazing. They don’t have a restaurant but they do a lovely lunch and afternoon sandwiches until 6pm. Hotel had a nice small pool which was nice to relax. I believe they are building a bigger one.

Authenticity & Character
Very well appointed. Loved it
Location
Just down the road from the main drag of Taormina
Staff
The staff were extremely attentive and very friendly.
Cleanliness & Comfort
Very clean hotel.
Activity Reviews
Piazza Armerina and Villa Romana del Casale
Piazza Armerina and Villa Romana del Casale
Italy

Guide was a history professor 82yrs old fantastic information. The Mosaics were unbelievable. Loved this so much.

Quality of Experience
Awesome mosaics. Unbelievable
Guides, Drivers and Staff
Onofrio was so expressive and informative.
Palermo Street Food Tour
Palermo Street Food Tour
Palermo

Georgio our guide was great and very informative we had a great day with him. We went to Monreal first then we walked all the way around Palermo. Really enjoyed our tasting lunch. Yum. He was lots of fun and bubbly with great history knowledge.

Quality of Experience
Excellent
Food
Street food at the fish markets
Guides, Drivers and Staff
Very informative
Transport
Self Drive with Georgio directing the traffic.
Full Day Guided Tour of Palermo - Visit Monreale
Full Day Guided Tour of Palermo - Visit Monreale
Palermo
Day Trip to Segesta & Erice
Day Trip to Segesta & Erice
Palermo

Relics to Remember absolutely fascinating.

Quality of Experience
So interesting
Guides, Drivers and Staff
Lara was truly exuberant and was so excited to tell us all about the temples
Transport
Self drive
Guided tour of Valley of the Temples
Guided tour of Valley of the Temples
Agrigento

What a massive area of all 4 Temples from Juno to Concordia Hercules and Zeus and the statue absolutely one of a kind

Quality of Experience
Surreal
Guides, Drivers and Staff
Simona was an excellent guide who explained all the stories about each Temple
Transport
Self drive
Cooking Class in Taormina
Cooking Class in Taormina
Taormina

Chef made the day. He was funny and hands on with everyone. Meet some lovely people. We all had fun.

Quality of Experience
It would have been nice to cook small individual dishes and taste your own stuff. It was all mixed up so you weren’t judging your own sample.
Food
Mostly all of it. We made way too much
Guides, Drivers and Staff
The chefs were very involved
Transport
Self drive
 Etna Wine tasting
Etna Wine tasting
Italy

Unfortunately this was cancelled the day prior

Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Sep 16, 2024

Hi Lorna,
Thank you for your review and suggestions.
Your experience and insights are incredibly valuable to us and play a crucial role in our growth and improvement.

The pictures are fantastic—such lovely weather and blue skies throughout your trip... well, except for the day of Mt. Etna.
It was a real disappointment to hear that the Mt. Etna excursion was canceled due to weather conditions.
We’re still working on mastering weather control! Lol!

hope you are well settle back home,
see you soon,
valeria

Five Days in Rome
Italy | Sep 6 - Sep 11, 2024

D
David G.
Chicago, IL | Reviewed on Sep 12, 2024

Just back from a very memorable trip to Rome. Valeria set up the entire trip and it really couldn't have been better. She is a pleasure to work with and we are already looking forward to working with her for our next trip.

Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Sep 12, 2024

Hi David,
thank you very much for your lovely words.
I am so glad you had a fantastic time to Rome with your wife.
Please, don't hesitate to contact me if you would like to come back to my country, I would love to assist you. You have my email, though.
Looking forward to working with you again,
thanks valeria

We were absolutely TOTALLY IMPRESSED and blow...
Italy | Aug 21 - Aug 30, 2024

Molly
Molly H.
Chicago, IL | Reviewed on Sep 03, 2024
We were absolutely TOTALLY IMPRESSED and blown away with EACH aspect of this trip. Everything was planned perfectly and we felt 100% taken care of in every way on each step. I would highly recommend anyone to use Valeria and her amazing team for their Italy adventure! 10 out of 10! Read more

We were absolutely TOTALLY IMPRESSED and blown away with EACH aspect of this trip. Everything was planned perfectly and we felt 100% taken care of in every way on each step. I would highly recommend anyone to use Valeria and her amazing team for their Italy adventure! 10 out of 10!

Hotel Reviews
Ai Reali Hotel Venice
Venice

Perfect location in Venice- the rooms were so unique and fabulous! We were so thrilled to be delivered right to the door via water taxi!!

Authenticity & Character
Rooms were so unique and comfortable!
Location
Right in the center! Amazing way to arrive by water taxi!
Staff
Cleanliness & Comfort
Hotel Porto Roca
Monterosso

WOW! This hotel has the best views and pool in the area! Gorgeous setting with a great staff. We loved it! The rooms were a bit plan and shower was small- but the overall charm was just perfect! Great bar and restaurant!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Corallo
Sorrento
Authenticity & Character
Location
Staff
Cleanliness & Comfort
47 Boutique Hotel
Rome

Great staff and wonderful location!!! Loved the rooftop restaurant and bar!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Private transfer
Private transfer
Italy

FLAWLESS service! The transports were on time, spotless and professional!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Sep 04, 2024

Hi Molly,

Thank you for your message and kind words. As I mentioned to Libby, I’m thrilled to hear you had a fantastic time here in Italy.
My team and I would be delighted to welcome you back whenever you’d like to explore new regions of this incredible country.

Looking forward to seeing you soon.
valeria

Incredible trip to Italy!! Valeria helped m...
Italy | Aug 21 - Aug 30, 2024

Libby
Libby R.
Lenexa, KS | Reviewed on Aug 31, 2024
Incredible trip to Italy!! Valeria helped me plan the perfect vacation for six people. She thought of every detail and her team was outstanding! Beatrice was our faithful and delightful guide throughout the entire 10 day trip. Our drivers were prompt, professional and lovely. The tour guides we had for the historical sites were PHD level and so interesting and informative. Francesco’s tour of the Vatican even produced the Pope on our visit. Just a magical trip where I didn’t... Read more

Incredible trip to Italy!! Valeria helped me plan the perfect vacation for six people. She thought of every detail and her team was outstanding! Beatrice was our faithful and delightful guide throughout the entire 10 day trip. Our drivers were prompt, professional and lovely. The tour guides we had for the historical sites were PHD level and so interesting and informative. Francesco’s tour of the Vatican even produced the Pope on our visit. Just a magical trip where I didn’t have to be the expert and waste my time figuring out the logistics. It was all done for me and as a result I really was able to enjoy. I will absolutely utilize Kim Kim again! Thank you so very much Valeria and Beatrice!

Hotel Reviews
Ai Reali Hotel Venice
Venice

We were brought to the hotel by boat from the airport and it was my favorite memory of the trip. Upon arrival the hotel staff was attentive and kind. The location is fabulous. Our room was decorated in ornate Venetian style and it was so fun! This hotel is close to everything!

Authenticity & Character
Water entrance is lovely. It is tucked away in a quiet corner in an area that has everything.
Location
Close to shopping restaurants and at marks square. Walk everywhere.
Staff
Extremely attentive.
Cleanliness & Comfort
Our linens were crisp and clean.
Hotel Porto Roca
Monterosso

Quiet gem up on the hill in Montarossa. Eclectic and quaint hotel. Beautiful pool. Definitely get a room overlooking the sea! Breakfast was outstanding!

Authenticity & Character
Adorable and relaxing place her amazing views.
Location
Off the beaten path. Nice escape from the crowds.
Staff
Helpful and personally walked us to our rooms.
Cleanliness & Comfort
Our room lovely with a comfortable bed.
Hotel Corallo
Sorrento

Amazing location with amazing views! Hotel was just gorgeous with amazing service.

Authenticity & Character
Eclectic and lovely boutique hotel
Location
Gorgeous sea views and close to great Sorrento restaurants
Staff
Friendly staff that was helpful
Cleanliness & Comfort
Clean rooms with nice terraces.
47 Boutique Hotel
Rome

Cosmopolitan and modern hotel close to everything. Amazing view of ruins outside our room. Beautiful hotel.

Authenticity & Character
Modern and quaint at the same time.
Location
You can walk to the major sites. Tons of restaurants and shopping. .
Staff
So helpful from the rooftop restaurant to the hotel front desk to the bellmen. Everyone greeted us with warmth
Cleanliness & Comfort
Impeccable
Activity Reviews
Venice Gondola Ride
Venice Gondola Ride
Venice

If you go with a group of couples it is best for each couple to get their own boat. The gondola guide was super grumpy and because of the balance of the boat my husband and my friends husband had to squeeze together and they were hot and uncomfortable and it just felt weird with the guide.

Quality of Experience
Guides, Drivers and Staff
Transport
The views were great but my husband was miserable.
Venice walking tour
Venice walking tour
Italy

Absolutely fantastic!! So much knowledge and history. Our guide answered so many of our questions and made it such a fun experience. The tide was up and we had to take our shoes off on st marks square.

Quality of Experience
Our guide was brilliant!
Guides, Drivers and Staff
Knowledge and warmth
Transport
Our guide met us at the hotel and led us on the oat amazing h walking tour.
Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Sep 04, 2024

Libby, Molly
thanks very much for your kind words.
I am really glad I could help you having a wonderful time with your husbands and friends.
My team and I will welcome you again, in case you would like to come back and visiting other part of this country.
looking forward to seeing you soon,
ciao valeria

Day in Rome
Italy | Aug 10 - Aug 11, 2024

Dan
Dan V.
Clermont, FL | Reviewed on Aug 12, 2024
Everything was perfect. Our hotel in Rome was spectacular and the location was perfect. Valeria and IIaria were the best!! The transportation they arranged worked out perfectly and the tour in Rome was fantastic. Thank you so much for a perfect ending to our Mediterranean Cruise. Read more

Everything was perfect. Our hotel in Rome was spectacular and the location was perfect. Valeria and IIaria were the best!! The transportation they arranged worked out perfectly and the tour in Rome was fantastic. Thank you so much for a perfect ending to our Mediterranean Cruise.

Hotel Review
47 Boutique Hotel
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
 Private Colosseum, Forum Tour & Palatine hill
Private Colosseum, Forum Tour & Palatine hill
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Aug 13, 2024

Hi Dan,
Thank you for your kind words. I'm so glad to hear that Rome was the perfect ending to your cruise!

Next time, I'm sure your daughter will love spending more days exploring our country. Ilaria and I would be more than happy to assist you with everything.

Looking forward to seeing you again in Italy,
ciao valeria

Alessia was amazing as were all the tour guid...
Italy | Jul 27 - Aug 5, 2024

M
Monica C.
San Ramon, CA | Reviewed on Aug 08, 2024

Alessia was amazing as were all the tour guides. All the events were seamless.

Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Aug 09, 2024

Grazie Monica,
I am really glad that Alessia was amazing and you loved her.
I will be sure to let her know.

Hope you flight back home was nice, and you are already settle home.
Looking forward to seeing you again here in Italy,
ciao valeria

We loved our trip to Venice, Florence, and Ro...
Italy | Jul 26 - Aug 2, 2024

L
Lisa F.
Newark, NJ | Reviewed on Aug 03, 2024
We loved our trip to Venice, Florence, and Rome. I simply did not have time to plan a trip to three cities, but the activities and tours selected were all perfect for each city. Not having to worry about transportation or getting tickets prevented a lot of stress. Having private tours to the various places of interest meant we skipped long lines and had a much more enjoyable and informative visit than if we’d done it on our own. We had time to wander around on our own as well, which my family... Read more

We loved our trip to Venice, Florence, and Rome. I simply did not have time to plan a trip to three cities, but the activities and tours selected were all perfect for each city. Not having to worry about transportation or getting tickets prevented a lot of stress. Having private tours to the various places of interest meant we skipped long lines and had a much more enjoyable and informative visit than if we’d done it on our own. We had time to wander around on our own as well, which my family appreciated.

Activity Reviews
Florence and Accademia City Tour
Florence and Accademia City Tour
Italy

Our guide was extremely knowledgeable about the art in Florence. We spent a long time in the Galleria looking at the statue of David, and I have a much more informed appreciation of the statue than I did before. Hands down, it was better than if we’d just wandered in on our own without a guide. We visited a few other notable sites in Florence, and our guide, a nice guy to hang out with, had a lot of interesting information about the history and art of the city.

Quality of Experience
Guides, Drivers and Staff
Venice Gondola Ride
Venice Gondola Ride
Venice

I thought a gondola ride was just a touristy thing to do, and I’d heard that the canals were smelly. It’s true that here and there as we walked through Venice, occasionally there would be a section of a canal that reeked a bit, but the gondola ride itself was not on one of those sections. The ride was relaxing, interesting, and fun. It was an extremely enjoyable experience, and I would definitely do it again. I only wish it had been longer.

Quality of Experience
Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Aug 05, 2024

Hi Lisa,
I'm so glad to hear that your experience with us was as memorable as you say.
It's part of my job, and that of my staff, to make your vacation truly unique.
Thanks for all your nice words.
I truly appreciate your feedback on the areas we need to improve.
Your experience is incredibly important to us, and we are committed to making it exceptional.

grazie mille,
valeria

Monteroni D’Arbia / Tuscany / Rome family trip
Italy | Jun 15 - Jun 25, 2024

P
Peter A.
Oviedo, FL | Reviewed on Jun 28, 2024
This was the second trip we booked with Kimkim and they exceeded our expectations once again!! From my initial call with Valeria who was our travel agent to my last interaction with the driver taking us to the airport everything was fantastic!!!
Valeria took the time to listen and get a sense of what we wanted and a designed a trip based on that. What we decided to move forward with exceeded our expectations. Ilaria handled the logistics once the agenda was decided and she also was...
Read more

This was the second trip we booked with Kimkim and they exceeded our expectations once again!! From my initial call with Valeria who was our travel agent to my last interaction with the driver taking us to the airport everything was fantastic!!!
Valeria took the time to listen and get a sense of what we wanted and a designed a trip based on that. What we decided to move forward with exceeded our expectations. Ilaria handled the logistics once the agenda was decided and she also was fantastic!!! Once we arrived in Rome we were met by our concierge Beatrice who was fantastic. She provided her contact information and was simply a text away for any questions. She was very responsive!! Can’t recommend her enough!! EVERYONE who helped us was fantastic! On the way to where we were staying in Monteroni D’Arbia we stopped in Orvieto for lunch. What a beautiful town! On the way back to Rome, Lucia met us in Florence to ensure we got to our train with no problem. Cristina met us in Rome and accompanied us to our hotel to ensure there our check in was smooth.
While in Rome we did 3 tours; Rome Golf Cart, Colosseum/Forum/Palatine Hill, and Vatican tours. All 3 I highly recommend. All 3 guides were great! Highly recommend Mattia out golf cart guide, and Sylvia who was our Vatican tour guide. She made the tour so enjoyable!!
While in the Siena area KimKim arranged a winery tour to Montepulciano. That was a fantastic tour!! Our driver Leonardo was wealth of information as we drove through the countryside. We visited Boscarelli and Bindella wineries. Both great wineries, Bindella is a must to visit. The town on Montepulciano is also a must visit.
Overall on this trip a lot of beautiful memories were made with family and loved ones that was in large part due to the work Kimkim did in putting this trip together! Thanks for everything!!

Hotel Review
CC Palace Hotel
Roma

Hotel was changed to a different hotel. Stayed at Kolbe Hotel not this hotel

Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Jul 07, 2024

Thanks Peter for your kind words.
As a team, it is important for us to coordinate effectively to ensure your vacation is top-notch.
I will inform the rest of the group of your thoughtful and loving words.

I hope to see you again in Italy,
ciao valeria

Every member of Italian team was absolutely g...
Italy | May 10 - May 30, 2024

Mikhail
Mikhail M.
Canada | Reviewed on Jun 01, 2024
Every member of Italian team was absolutely great. Starting from Sonia, who penciled in our itinerary, to Valeria, who firmed up all the details, to Deborah, who painstakingly booked every detail and of course Francesca, who was absolutely invaluable to the success of our trip as a concierge.
When everything goes well, you do not feel the importance of the local representation, but when you have a blown tire in the middle of nowhere in the foreign country and you do not speak the language,...
Read more

Every member of Italian team was absolutely great. Starting from Sonia, who penciled in our itinerary, to Valeria, who firmed up all the details, to Deborah, who painstakingly booked every detail and of course Francesca, who was absolutely invaluable to the success of our trip as a concierge.
When everything goes well, you do not feel the importance of the local representation, but when you have a blown tire in the middle of nowhere in the foreign country and you do not speak the language, having a local team who are totally dedicated to the success of your trip, help you deal with authorities, suppliers etc. become paramount. Well it happened to us. Francesca and Deborah dealt with everything, getting us a tow truck based on our gps location, negotiated with a rental company for a new car, reminding us about tours every day, giving us directions to the most convenient parking outside ZTL and making sure that every transfer that we booked is on time. Having a local agent booking a trip is wonderful, having concierge as Franchesca is absolutely priceless and only Kimkim offers it.

Hotel Reviews
Risorgimento Resort
Lecce

Luxury hotel, excellent staff and location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Luna Convento 4* Amalfi
Amalfi

amazing view, amazing location, wonderful rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Alcove Luxury Hotel nei Trulli
Alberobello

We arrived to this hotel after 11 pm due to mishap with a car, yet our concierge was in touch with the staff to make sure that there was an English speaking person there to help us with luggage, parking and arrange for us to have a dinner in the nearby restaurant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Victoria Pescara
Pescara

Best hotel in Pescara, although just a bit dated, but the staff was amazing in every way, helping us with parking. Breakfast was wonderful, location 1st class.

Authenticity & Character
Location
Staff
Above and beyound every reasonable expectation.
Cleanliness & Comfort
Dei Priori Boutique Hotel
ASSISI

Although the hotel and location were wonderful, the parking is pretty far away and nobody to help with the luggage.

Authenticity & Character
Location
Staff
Nobody there to help with the luggage
Cleanliness & Comfort
Relais Vignale & Spa
Radda in Chianti SI

Simply amazing...

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Venezia spa
Abano Terme ( PD)

Wonderful hotel, amazing, modern rooms, great location, breakfast so so in comparison to other hotels.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Balestri
Florence

This little gem offers beautiful views of a river, wonderful location and modern, renovated rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Visit of The Amalfi coast  Villages Full Day
Visit of The Amalfi coast Villages Full Day
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Assisi discovery
Assisi discovery
Assisi
Quality of Experience
Guides, Drivers and Staff
Day visit to Siena and San Gimignano - guide in Siena included
Day visit to Siena and San Gimignano - guide in Siena included
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Private tour of Chianti wine region
Private tour of Chianti wine region
Italy

We had a half a day tour of two wineries. The larger was very nice, but a bit commercialized, the smaller winery was very unique in a private house and the lunch that they offered was truly spectacular.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private guided tour of Padova highlights
Private guided tour of Padova highlights
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Jun 02, 2024
Grazie Mikhail, Thank you so much for your kind words and for taking the time to share your experience with me! We're thrilled to hear that you enjoyed your visit in Italy and you found what you were looking for. Our team works hard to provide the best service and quality products, so it's wonderful to know that we're meeting that goal. We truly appreciate your recommendation and look forward to welcoming you back soon.
If there's anything else we can do for you or any way we can enhance...
Read more

Grazie Mikhail,

Thank you so much for your kind words and for taking the time to share your experience with me! We're thrilled to hear that you enjoyed your visit in Italy and you found what you were looking for. Our team works hard to provide the best service and quality products, so it's wonderful to know that we're meeting that goal.

We truly appreciate your recommendation and look forward to welcoming you back soon.
If there's anything else we can do for you or any way we can enhance your future visits, please don't hesitate to let us know.

Thank you again for your support!
ciao valeria

our guides were greatour concierge Franchesc...
Italy | May 10 - May 30, 2024

R
Rosanna R.
San Diego, CA | Reviewed on Jun 01, 2024
our guides were great
our concierge Franchesca was amazing
she made our trip the best trip we ever had
Read more

our guides were great
our concierge Franchesca was amazing
she made our trip the best trip we ever had

Hotel Reviews
Hotel Luna Convento 4* Amalfi
Amalfi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Risorgimento Resort
Lecce
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Victoria Pescara
Pescara

Very friendly and attentive staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Relais Vignale & Spa
Radda in Chianti SI
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Alcove Luxury Hotel nei Trulli
Alberobello
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dei Priori Boutique Hotel
ASSISI
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Venezia spa
Abano Terme ( PD)
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Balestri
Florence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Jun 02, 2024

Grazie Rosanna,
I will let Francesca known what you think about her!
she will really appreciate it...

Hope to see you in Italy again,
ciao valeria