Jessica Proietti

Hi Jessica, 4.29.2025

I’ve wanted to send you a note to say what an amazing experience we had in using Kim-Kim for our recent trip to Italy. What we were most impressed with was how easy it was to work with Kim-Kim and you especially. From day one we knew you were only an email away to any questions or changes we wanted to make to our trip to Italy.
Our amazing trip started when we landed in Rome around 10am and our driver was already there to greet us and retrieve our bags. Tired from our long flight the private driver greeted us with chilled bottles of water and some sweet treats, a very nice touch to begin our adventure. After a 40-minute drive from the airport we arrived at the Monti Palace Hotel in Rome. After checking in we were led to our room and saw that it was smaller than expected but very clean and the hotel was beyond our expectations. The bathroom was extremely large with an oversized shower and plenty of space to lay out our travel gear. We were so excited after arriving, we dropped our bags and headed out to explore Rome, we wandered the streets and didn’t return till 8pm. The next morning, we had our first breakfast at the roof top café. The Cafe included everything one could want and more, the view of Rome from the terrace dining room was breathtaking. Day two was our first tour that you had suggested of the trip, the Colosseum and Roman Forum. We met our tour guide easily at a nearby park and waited for the others to arrive. All the guides from the entire trip were professional, friendly and spoke English well. Later that evening we had our walking food tour guided by Enzo who was born and raised in Campo and took us to many places that highlighted the food in Rome. Enzo was also an archologist, so he was able to give us a tremendous amount of background to the areas we were visiting throughout the tour. Day three was Highlights of the Vatican and Sistine Chapel we met our tour guide outside who gives tours the Vatican and Chapel daily, he was just as excited as we were to show us everything just as if it was his first tour ever given. His passion for history and arts really showed during the whole tour. Day three was one of the highlights from the trip, we made our short train ride to the Contadina Breakfast Farm Tour. I did not know what to expect to see on this tour but the views on the train ride were well worth the venture outside the city of Rome to Frascati. We were greeted by our host Oreste who was gracious and much of a Renaissance man, A baker, wine maker, guitar player and best of all an amazing storyteller. From the moment we entered his home we became part of his family, on the table they had an amazing breakfast of homemade cakes, cheeses, meats, wine and pastries. Oreste began to tell us about his family’s vineyard and his love of his country. He was soft-spoken and lived a simple life on his own terms. He told stories of harvesting grapes with his children during the day and sitting by the fire at night playing guitar and singing with family. After breakfast we hopped in his car and took a short drive to a nearby winery to tour the underground wine caves and take in the views from the hills overlooking the city of Rome, just an amazing experience for our last day in Rome! Now off to Sorrento and the Amalfi Coast….
The next morning, we met our private driver who took us to the train station and again he arrived prompt, friendly and English speaking. We boarded our train, and we were off to Sorrento. We arrived at the Hotel Florida around 2 in the afternoon and had a free afternoon to explore. We asked the hotel front desk for some of the local’s favorite spots to eat nearby. We found ourselves at a small family run pizza shop and had a beautiful margarita pizza and soaked in the culture. Downtown Sorrento was close by, so we walked and explored the shops, ate gelato and walked the waterfront, the views were breathtaking and lots of pictures were taken. Waking up the next day we had our Capri boat ride and Blue Grotto tour. Our Captain greeted us, and we were off to Capri. It was breezy but the sun warmed us while we sailed across the water. We were dropped off and had the mid-morning to venture through the winding narrow streets of Capri. It was like stepping back in time and living in a different world. We headed back and boarded our boat for our trip around the island of Capri. Our captain had packed mozzarella and tomato sandwiches for lunch and refreshments to enjoy. Unfortunately, because of the high winds and rough water we could not enter the Blue Gratto, but we were able to look inside. We headed back and disembarked with another great day of memories.
The next day was a huge highlight of our trip when we met Enzo who would give us a private tour of the “Path of Lemons” in Ravello. We met Enzo at the top of the Ravello mountain and he would lead us 5000 steps down through the town to the ocean. Along the way he told stories of his childhood and gave us the history of living in the hills. He also pointed out plants and vegetables growing along the way. When we arrived at the small town below, we enjoyed Italian pastries and sipped expresso looking up at the mountain top where the day had started just a short time ago.
Mount Vesuvius and Pompeii were on day 8, we were joined by a group of 25-30 people then boarded a bus to head to Mount Vesuvius. We took in the view from the top of the mountain and looked down at the volcano from above. Lunch was at a nearby restaurant we were served a great lunch of pizza and then it was off to Pompeii.
Day 9 was a private tour with Ciro La Motta @taximistercabdriver, we explained that we had toured much of the area already and asked if we could stop at some other areas, which he thought would be interesting and beautiful. Ciro stopped at many churches, cliffs, waterways and beaches along the way that we had not seen before. But the highlight of the trip was when we were asked what kind of music we liked, I mentioned the Bee Gees and just like that Ciro cued up the Saturday Night Fever soundtrack, he would have made all the Bee Gees happy with his cover. Ciro finished our tour with his rendition of Elvis’s Suspicious Minds. Another amazing Day!!!
The next morning, we headed back to Rome for our last night before heading back to the States. Jessica, I would just like to thank you and your whole team for everything you did. The hotels, transfers, tours and amazing people were all perfect, this is a trip that we will never forget. Please express to everyone how thrilled we were with their hospitality, kindness and the love they showed us.
We will be using Kim-Kim in the future for sure!!!!!
Thank You,
Carolle and Rich
Arrivederci!!!!

Jessica you are the most amazing, most organized & interactive trip specialist I ever worked with. I cannot explain how great this trip was and going forward all my trips will be planned using Kimkim. Every person we interact with was great, treated us kindly, was always on time and went above and beyond to make sure our experience in Italy was great. Even when we went to the wrong address for a guided tour, I messaged the team and someone was available immediately to ensure we meet the tour guide. The best trip I ever had. Thank you team KimKim

Jessica did an amazing job with helping us plan our trip to Florence and Cinque Terra. Accommodations were spot on - perfect and fit exactly within our budget. would highly recommend both Jessica and the kimkim team / app should you need a local expert to hlpe you plan!

Hotel Review

7Florence B&B

Florence

PERFECT -- CLEAN - SAFE - EXPERT STAFF GREAT BREAKFAST TOO

Authenticity & Character

Location

CENTRAL TO EVERYTHING - train and even with parking close by

Staff

Cleanliness & Comfort

Activity Review

Cinque Terre Day Trip From Florence

Florence

seamless from start to finish from the shuttle to the train - perfect!

Quality of Experience

Food

Guides, Drivers and Staff

tonya spoke perfect english and was a expert tour guide!

Transport

clean comfortable safe

Our trip was spectacular. It was incredibly well organized, custom to our preferences, and the entire team was attentive throughout our trip. I couldn't have asked for a better experience with them. Even during the trip when flights were canceled, this team was always available and made necessary transportation changes to keep our trip on track. All of our interactions and tours were an A+. We did everything from rooftop tours, the Vatican, the Colosseum, Wine Country/Small towns outside of Rome. I would ABSOLUTELY recommend this wonderful company and will use them again!!!!

Hotel Reviews

Maison La Minervetta

Honestly, one of our favorite hotels that we have ever stayed in. This was an incredible mix of the well-appointed high-level hotel with the charmed mix of Bread and Breakfast. A very limited number of total rooms made it feel incredibly personal. Our room and view were unbeatable. We had an unobstructed view of the entire bay. Everyone working remembered you by name and was extremely courteous and happy to see you. Incredible homemade Italian-style breakfast and Happy Hour charcuterie tables were out every day. The pool was RIGHT on the ocean, with arguably the best view in all of Sorrento. We had private steps down to the marina, shops, restaurants, and beach clubs. The style and decor were incredible. It has been featured in numerous travel magazines etc. This is a can't-miss stay. It elevated our entire experience of our spectacular trip!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Capo d'Africa—Colosseo

Rome

Fine. It checked every box for a city hotel. It didn't have anything great, but nothing terrible. Food was below average for this nice of a place. The bathroom was below average. The location to the Colosseum and Forum was exceptional. The room was average. If we were to stay in Rome again, we would stay elsewhere.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Early Morning Vatican Tour

Rome

Leah was INCREDIBLE! She absolutely made this tour!!!!!!! Livtours

Quality of Experience

Guides, Drivers and Staff

This was the best part! Lea/Leah was what made the tour so incredible.

Transport

N/A. none provided.

Frascati Tour: Enjoy Wine Tasting & Visit "Castelli Romani" area

Italy

Incredible. Unexpected, because we knew the least about what this entailed prior to our trip.

Quality of Experience

Guides, Drivers and Staff

Carlo was incredible!

Transport

Seamless!

What an amazing trip! We enjoyed everything about our custom trip to Italy! Everything was planned so wonderfully that we were able to enjoy every experience without any stress. We are looking forward to planning another trip soon! Thank you for everything!

Activity Review

Market Tour & Cooking lesson (morning tour)

Rome

This was an amazing experience! I learned a lot and really enjoyed going to the market for fresh local ingredients. I’ve cooked the meal we made in Rome several times since we returned and everyone loves it!

Quality of Experience

Guides, Drivers and Staff

Transport

We had the trip of a lifetime! Exploring Italy with our numerous drivers and guides made the travel easy and fun. Every detail was accounted for. We loved Valentina, Suzanne, Roberto and Elizabeth. They assured that we saw all there was to see and added an element of pure Italian hospitality. Our hotels were amazing and our tours were outstanding. Jessica's planning and hard work assured that we would have a great trip. The App was easy to use and made train transfers and meeting times and places a breeze. We look forward to using Kim Kim for another adventure. Well done!

Hotel Reviews

Palazzo Salgar

Naples

Crowded lobby and small room. The breakfast was good.

Authenticity & Character

Nothing special here

Location

There wasn't much to do near the hotel.

Staff

Cleanliness & Comfort

Clean and comfortable

Star Hotel Rosa Grand

Milan

Great location, great breakfast!

Authenticity & Character

Very upscale.

Location

Close to the Dumo and other attractions. Close to all things on our walking tour.

Staff

Very helpful staff

Cleanliness & Comfort

Albergo Posta Marcucci

Bagno Vignoni

The spa was amazing but the room was hot and small. It. seemed a bit out dated. The breakfast was delicious!

Authenticity & Character

The spa area was FABULOUS! It made our stay exceptional.

Location

This was a great mid-point for us.

Staff

The waiter at the restaurant was rude. We were treated poorly.

Cleanliness & Comfort

It seemed old and outdated. The rooms were hot.

Tree Charme Parliament Boutique Hotel & Bistrot

Rome

This hotel was a GREAT location. The breakfast was marginal and the rooms were small.

Authenticity & Character

This felt like Rome!

Location

Could not have been better!

Staff

They accommodated our schedule and packed us a breakfast for our early tour.

Cleanliness & Comfort

Hotel Conca Park 4* Sorrento

Sorrento

Great location. This hotel was beautiful! The breakfast was amazing as was the view! the grounds were immaculate and the amenities were superb. We loved this hotel. I am so glad that we spent multiple nights here.

Authenticity & Character

This was a beautiful hotel.

Location

Close to town and easy to walk to where we wanted to go.

Staff

Cleanliness & Comfort

Activity Reviews

Express Milan Duomo Tour with Terrace Access

Milan

Our guide was well-informed but spent too much time on the history and did not seem aware of our time constraints. We just barely fit the roof-top visit in and she seemed confused when we told her that we had an early departure for that day. Overall it was a good experience but we felt bad for our tour guide who seemed prepared for a much longer experience.

Quality of Experience

It is simply an exceptional place

Guides, Drivers and Staff

Lake Como and Bellagio – Full Day Trip from Milan with Cruise

Italy

Elizabeth was amazing. She kept us on time and on task and allowed time for our own adventure in Bellagio. She recommended a fabulous lunch spot and joined us for a great outing.

Quality of Experience

Guides, Drivers and Staff

Elizabeth was outstanding!

Transport

Winery tour in Chianti Area

Italy

We loved our vineyard tours but especially appreciated Valentina taking us to a small town for the most authentic experience of our week. She found a lovely lunch spot and communicated in Italian with the owner to allow us to experience a very special lunch. Although it was only a fragment of our tour, it was most memorable. We adored Valentina!

Quality of Experience

Guides, Drivers and Staff

Transport

Private Evening Rome Walking Tour

Rome

Vera did a good job of giving us the basics of Rome. She took us to some different places.....the Trevi Fountain and the old Hospital now University which was very interesting. I wish we had seen the castle and DiVinci museum. We were extremely tired and probably not the best audience. She did a great job.

Quality of Experience

Guides, Drivers and Staff

Vineyard Walk and Tasting in an Umbrian Vineyard

Italy

We had a fabulous tour and lunch at the Argillae vineyard. We loved the wine and really appreciated the time the owner (female/daughter) Julie? spent with us. She was so professional and fun and made our experience valuable. The lunch was amazing and was paired with the wines. This was a high point of our trip for sure.

Quality of Experience

Guides, Drivers and Staff

Our driver was pleasant and a very good driver.

Transport

on time and efficient.

Explore Rome in a Day

Rome

Wow! We saw so much and learned so much. The Vatican Museum and Sistene Chapel were amazing. We saw all the sites! Suzanne was wonderful! Very informative and fun. She took us to a great lunch spot and knew how to make the trip very authentic for us. She was one of our best guides. We loved her!

Quality of Experience

Guides, Drivers and Staff

She was genuine and just a lovely person!

Naples to the Amalfi Coast or Amalfi Coast to Naples - Pompeii en Route

Italy

Good trip. Our driver was very nice. Our Pompeii tour was great.

Quality of Experience

Guides, Drivers and Staff

Nancy gave us a great tour of Pompeii. She had great information and was loads of fun.

Transport

Efficient, on time, we felt comfortable. Nice vehicle

Explore Pompeii Walking Tour

Italy

Nancy gave a very good tour. She knew a lot about Pompeii but didn't overload us with too much information.

Quality of Experience

Guides, Drivers and Staff

Transport

Exclusive Capri Boat Tour from Sorrento

Italy

This activity was cancelled due to strong winds and storms. We were so SAD! This was to be a highlight of our week. No one could help the circumstances. We will need to come back!

Full Day Tour: Positano, Amalfi & Ravello

Italy

We had torrential rain during part of this tour. Our drive Roberto was one of our favorite people on this tour, He took plenty of pictures and really seemed to enjoy his job. He made the day special.

Quality of Experience

Guides, Drivers and Staff

Roberto was FABULOUS!

Transport

Limoncello Tour & Tasting

Amalfi Coast

This felt very authentic. We loved meeting the chef and had a wonderful lunch during our tasting.

Quality of Experience

Food

Guides, Drivers and Staff

Roberto took us to this event. The chef was adorable and so funny. He made the experience great!

Transport

Naples Pizza Making Class

Naples

This class was fun but seemed a bit commercialized and not authentic. There were so many groups at the same time. The pizza making was fun and the pizza was good but it was very hot and a bit uncomfortable.

Quality of Experience

Food

We had much better pizza earlier that day.

Guides, Drivers and Staff

Transport

Taxi

Great guides, drivers and tours:
Elizabeth---Lake Como/Bellagio
Roberto--Amalfi coast
Nancy--Pompei
Suzanna/Faustra--Roma
Valentina--driver/Tuscany

Great overall experience--if anyone not mentioned, apologies as all arranged guidance was exceptional.

Hotel Reviews

NH Collection Milano President

Milan

in heart of Milano near Duomo and piazza. Very modern, clean, accommodating, Great breakfast. Staff helpful.

Authenticity & Character

its a modern building. Rooms were great, nothing wrong. Americans don't understand Europe shower in bathroom...made a water mess....LOL

Location

near restaurants and duomo piazza

Staff

accommodating and very good english

Cleanliness & Comfort

room, bath, lobby, restaurant bar

Albergo Posta Marcucci

Bagno Vignoni

Great character in hotel---very comfortable....loved the hot bath pools

Authenticity & Character

old charm feel to hotel lobby and bar. nice rooms, great view

Location

in Tuscany---with real hot bath pools

Staff

we did not feel welcome in the hotel restaurant at dinner. Waiter and (manager?) made us feel a bit not at ease. As if they did not care if we were there. We were late due to travel (drive called ahead and advised hotel). Breakfast staff was much more friendly and accommodating

Cleanliness & Comfort

spa and outdoor water baths/pool

Tree Charme Parliament Boutique Hotel & Bistrot

Rome

great location ... Like much of Roma--tight streets and access. Small reception area and restaurant. Close to eating options. Appeared to be a safe area. Hotel is in a 500 year old building that has been re-purposed---great rooms and good security. Great shower---American comfort.

Authenticity & Character

see above comment

Location

see above comment

Staff

front desk very accommodating for our group

Cleanliness & Comfort

room and bath very clean

Hotel Conca Park 4* Sorrento

Sorrento

wow!! from entrance via tunnels filled w/ art to modern lobby to great hotel room views of Sorrento. Excellent location and accommodation. Opera and jazz singer in bar area the first night--amazing only issue--3Euro per pool towel. really??

Authenticity & Character

its a modern hotel in an old historic city---another great bath and shower

Location

Walk to heart of Sorrento and activities

Staff

we were welcomed!

Cleanliness & Comfort

Palazzo Salgar

Naples

we were only there one night---last of our tour. Nice modern hotel---small but comfortable room. Nice breakfast. A difficult shower---another wet floor LOL Would have preferred a hotel near waterfront area. We walked there and there were a number of options, but assume cost would be higher.

Authenticity & Character

its modern, little character. appeared to be a business trip hotel

Location

appeared not to be a desirable area of Napoli (??) not much to do around hotel---needed taxi to get to activity and restaurants

Staff

lobby staff very accommodating when we interacted

Cleanliness & Comfort

very clean throughout.. lobby, restaurant, room

Activity Reviews

Lake Como and Bellagio – Full Day Trip from Milan with Cruise

Italy

great guide w Elizabeth. Beautiful boat ride...Bellagio fantastic. Guide took us to her favorite restaurant for lunch---amazing!

Quality of Experience

Beautiful area of Italy---Bellagio is a jewel

Guides, Drivers and Staff

Great assistance, patient, informative, appreciative

Transport

its a local train from Milan--be prepared for a slow trip to Como

Winery tour in Chianti Area

Italy

nice tour of a large volume winery

Quality of Experience

Guides, Drivers and Staff

Valentia--great english, engaging personality--helped us find a great restaurant for lunch

Transport

the guide--Valentina

Vineyard Walk and Tasting in an Umbrian Vineyard

Italy

small, family winery. intimate. the owner was our guide ! Very welcoming--great lunch and hospitality!

Quality of Experience

enjoyed the small, intimate atmosphere

Guides, Drivers and Staff

a family member of the winery ownership was our personal guide at the winery!

Transport

got us there on time

Private Evening Rome Walking Tour

Rome

Our guide--Faustra (sp??) was extremely knowledgeable and personable. Very good english. Gave us a great tour and insight of Roma within the limited 2-hour tour. We saw places we wanted to see.

Quality of Experience

Guides, Drivers and Staff

Explore Rome in a Day

Rome

we saw what we needed to see in Roma. Fantastic guide...loved having headphones (provided) so we could hear the guide throughout the tour in very crowded areas. Our guide took us to a favorite restaurant and we had a great meal w/ her.

Quality of Experience

the guide

Guides, Drivers and Staff

Transport

the transport from one area to another was prompt

Naples to the Amalfi Coast or Amalfi Coast to Naples - Pompeii en Route

Italy

Pompeii is a must see stop. Nancy was our guide--very informative

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Tour: Positano, Amalfi & Ravello

Italy

Beautiful area--sadly the weather was not good so the clouds and rain kept much of the beauty hidden

Quality of Experience

Roberto was a great driver/guide

Guides, Drivers and Staff

Roberto was great--engaging and friendly

Transport

due to weather, Roberto scheduled a visit to an olive oil factory--totally on his own and to help our day be filled

Limoncello Tour & Tasting

Amalfi Coast

WOW!!---great experience. Hands on demonstration. Included our group members in the process. Conducted personally by the chef and restaurant owner! Engaging, funny and a fantastic lunch.

Quality of Experience

everything! People, food, view, kindness

Food

WOW!! one of best meals on our entire tour week

Guides, Drivers and Staff

Truly felt like they enjoyed our group being at their establishment

Transport

Roberto

Naples Pizza Making Class

Naples

fun and engaging

Quality of Experience

Food

Guides, Drivers and Staff

the pizza guide/instructor was very good

Exclusive Capri Boat Tour from Sorrento

Italy

unfortunately weather cancelled this tour

Quality of Experience

I love Sorrento It was beautiful. I wished we could of gone to Capri and Blue Grotto but that means we can come back! Enjoyed Tuscany like to go back there and spend more time there. Loved the Roman Ruins and all the history in Rome.
enjoyed Pompei too.! The Amalfi coast was beautiful it rained but enjoy the limoncello tasting.
The hotels were great too! The Sorrento,Tuscany and Milano Hotels.

The guides were great!
Roberto
Susanna
Valenta
Nancy
Elizabeth
Foucha
Barbara
We will be using Kim Kim again !
It was also nice having the drivers.

Thank you again for an AWESOME vacation!

Cindy Johnston

Hotel Reviews

Star Hotel Rosa Grand

Milan

Loved it!

Authenticity & Character

Location

You could walk everywhere.

Staff

Very nice

Cleanliness & Comfort

Beautiful

Albergo Posta Marcucci

Bagno Vignoni

Hotel was very Quaint.I wish we could of had another day there.

Authenticity & Character

Loved it

Location

It had a beautiful setting!

Staff

They were not too welcoming in the restaurant

Cleanliness & Comfort

very good

Tree Charme Parliament Boutique Hotel & Bistrot

Rome

It was ok very hard to get to with our bags.

Authenticity & Character

Location

You could walk everywhere.

Staff

Very nice

Cleanliness & Comfort

It was very comfy

Hotel Conca Park 4* Sorrento

Sorrento

This was my favorite hotel. It had a beautiful scenery and very welcoming.

Authenticity & Character

Just beautiful !

Location

You could walk everywhere.

Staff

Very nice.

Cleanliness & Comfort

Very clean and comfortable.

Palazzo Salgar

Naples

It was ok .

Authenticity & Character

Not sure

Location

Find somewhere you can walk. We had to take cabs where we wanted to go.

Staff

Nice

Cleanliness & Comfort

It was clean and comfy.

Activity Reviews

Express Milan Duomo Tour with Terrace Access

Milan

Barbara

Lake Como and Bellagio – Full Day Trip from Milan with Cruise

Italy

Loved the trip

Quality of Experience

Beautiful

Guides, Drivers and Staff

Elizabeth was great!

Transport

Very easy

Winery tour in Chianti Area

Italy

Beautiful place

Quality of Experience

Great

Guides, Drivers and Staff

Valetina was great

Transport

Yes

Vineyard Walk and Tasting in an Umbrian Vineyard

Italy

Very informative

Quality of Experience

Everyone was very nice

Guides, Drivers and Staff

Transport

Private Evening Rome Walking Tour

Rome

Very good. Loved to hear about the history.

Quality of Experience

Guides, Drivers and Staff

Very good

Transport

Explore Rome in a Day

Rome

It was great. Enjoyed every minute.

Quality of Experience

Perfect

Guides, Drivers and Staff

Susannah was wonderful

Transport

Naples to the Amalfi Coast or Amalfi Coast to Naples - Pompeii en Route

Italy

Everything was great.

Quality of Experience

Guides, Drivers and Staff

Roberto was great and very informative.

Transport

Loved having Roberto

Explore Pompeii Walking Tour

Italy

Loved it!

Quality of Experience

Guides, Drivers and Staff

Nancy was great!

Transport

Limoncello Tour & Tasting

Amalfi Coast

This was great had so much fun!

Quality of Experience

Great

Food

Amazing

Guides, Drivers and Staff

Roberto was great.

Transport

Great

Full Day Tour: Positano, Amalfi & Ravello

Italy

Even though it rained. It was great.

Quality of Experience

Guides, Drivers and Staff

Awesome

Transport

Roberto talked about the history.

Naples Pizza Making Class

Naples

It was alot

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Had to take a cab

We were delighted with the trip that Jessica and her team planned for us. They suggested places that we hadn't considered, which proved to be great ideas. Their recommendations for hotels were spot on. The guides and drivers they found were reliable, informative and easy to communicate with. It was easy to communicate with Jessica and her team during the trip, and we appreciated the ability to track our plans using the app they provided. I love working with KimKim because their specialists are embedded in each country, giving them unique insights and connections.