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Storywalking

Storywalking sprang from Jessica Proietti’s yearlong exploration of Italy top to bottom, delving into unusual urban and rural attractions, sights, crafts, workshops, kitchens - out-of-the-way places that tourism generally ignores. With tours throughout Italy, Storywalking operates under the premise that most people prefer unhurried, satisfying immersive experiences to viewing Italy from a van! Guided by personable experts, clients come to know Italy’s creative heart and passionate soul, exploring its nooks and crannies while listening to commentary and stories that bring places to life. Details are everything in this anecdotal approach. It leans more to illuminating the present and the past and less to recitations of building dimensions, dates and genealogies.

Storywalking is part of the following groups: Italy Travel Agents

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Recent Trip Reviews for Storywalking

Good guides. Lack of predictability - details.
Italy | Jun 23 - Jun 27, 2025

Jon
Jon M.
Dallas, TX | Reviewed on Jun 28, 2025
The guides are all very good. A concern was the lack of predictability because of lack of detail given.
Here’s some comments I made during the trip:
Capri, Pretty good. Wish I had more info about the boat. Very choppy after heavy breakfast and sore back but made it through. Got in a swim and spent an hour on Capri which was too touristy for me. Expensive and crowded. Paolo was a great guy but we had no idea it would be a small boat with just the two of us. Had a rough time doing... Read more

The guides are all very good. A concern was the lack of predictability because of lack of detail given.
Here’s some comments I made during the trip:

Capri, Pretty good. Wish I had more info about the boat. Very choppy after heavy breakfast and sore back but made it through. Got in a swim and spent an hour on Capri which was too touristy for me. Expensive and crowded. Paolo was a great guy but we had no idea it would be a small boat with just the two of us.

Had a rough time doing the blue grotto. Very rude guide, and very short time, tons of boats inside and difficult maneuvering. Would not recommend.

Pompeii was great. Antonio was a good driver but had a problem with the Pompeii guide at the end because she wouldn’t take a credit card, I didn’t have euros yet so got ripped off at the ATM. Then needed change and nobody would accommodate.

Finished our Amalfi coast tour. I must say it was unusual but interesting. We had two guides Aldo (driver) and Angelo (guide). We were in a van for 6.
Fun trip. For reference it would have been nice if he had beverages. Same with Antonio on drive from Naples. Black car service right? Paolo boat had soda, water and even Prosecco. It having to buy our own water on drives would have been nice.

Hotel Review
Hotel Continental
Sorrento

Very little fish on the breakfast buffet. This is a seafood town. Skip the balcony and save the money. Bed was a little hard, pillows were a little too soft, room was small. Balcony was very small. Only apps available on the TV were Netflix and YouTube.

Authenticity & Character
Decor
Location
Close to Taso Square.
Staff
Friendly, kind, and helpful.
Cleanliness & Comfort
Bathroom.
Activity Reviews
Full Day Tour: Positano, Amalfi & Ravello
Full Day Tour: Positano, Amalfi & Ravello
Italy

Everything was great. Aldo was a great driver. Angela was very animated and did a lot of singing as well as good information.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Capri Boat Tour and Blue Grotto
Private Capri Boat Tour and Blue Grotto
Italy

KimKim did not give us any information about the boat, which was small and extremely choppy and hard to endure. Blue grotto was a complete rip off not worth the experience. Do not recommend. Long waits unless you tip on top of the very expensive price Three minute experience and very crowded.

Quality of Experience
Different boat.
Guides, Drivers and Staff
Good service.
Private Transfer from Naples to Sorrento with Pompeii en route
Private Transfer from Naples to Sorrento with Pompeii en route
Italy

Pompeii was great. Antonio was a good driver but had a problem with the guide at the end. Because she wouldn’t take a credit card, I didn’t have euros yet so got ripped off at the ATM. Then needed change and nobody would accommodate. Suggest offer a connection to a guide that takes credit for future clients.

Quality of Experience
Guides, Drivers and Staff
God was not preplanned. Would only take cash, which is a major problem.
Transport
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Jul 03, 2025
Hi Jon, Thank you so much for taking the time to share such thoughtful and detailed feedback. I'm truly glad to hear that you had a positive experience with our guides and drivers — it means a lot to know they lived up to your expectations. Regarding the Capri boat tour, I’m sorry to hear the experience didn’t fully meet your expectations. The tour was designed to be a private experience, with a dedicated skipper and a traditional gozzo boat, a hallmark of the Sorrento coast. We had... Read more

Hi Jon,

Thank you so much for taking the time to share such thoughtful and detailed feedback. I'm truly glad to hear that you had a positive experience with our guides and drivers — it means a lot to know they lived up to your expectations.

Regarding the Capri boat tour, I’m sorry to hear the experience didn’t fully meet your expectations. The tour was designed to be a private experience, with a dedicated skipper and a traditional gozzo boat, a hallmark of the Sorrento coast. We had included photos and details of the boat in advance, but I understand that once on board, it may have felt smaller than anticipated. Your feedback about the Blue Grotto is especially helpful. Due to its popularity, the visit can feel rushed and the wait times unpredictable, which is why we always offer it as an optional experience. We appreciate your honest comments and will ensure that we clarify expectations even further for future travelers.

For Pompeii, I completely understand the frustration. We always recommend that travelers carry some cash for situations just like this, especially in historic sites where card payments can be unreliable. Had we known about the issue at the time, our 24/7 customer support team would have been happy to assist with a quick bank transfer to the guide to avoid ATM fees. I'm very glad, however, that you enjoyed the site and found the guide experience worthwhile.

As for your Amalfi Coast tour, thank you for noting the suggestion regarding beverages. Typically, our private drivers do provide complimentary cold water, and I’m sorry if that wasn’t available for you on all occasions — we’ll make sure to follow up with our team to ensure consistency. The boat tour you had included soft drinks and prosecco as noted, but alcoholic beverages and additional services are generally reserved for more premium cruise options. Still, your comfort and expectations are incredibly important to us, and we’ll be sure to communicate this more clearly going forward.

Regarding your stay in Sorrento, we’re grateful for your comments — from room preferences to breakfast offerings. Every small insight helps us better guide future guests and recommend the properties best suited to their needs.

It’s worth noting that the hotel you stayed at is a high-end property, renowned for its privileged location directly overlooking the sea. That said, the unique geography of the Amalfi Coast plays a significant role in shaping the accommodations available. These are small villages perched dramatically on cliffs above the water, which means space is often at a premium. Rooms can sometimes feel smaller or more compact compared to hotels in other parts of Italy — but in return, guests find themselves immersed in one of the most scenic and extraordinary settings in the country. It's truly a case where the location becomes part of the experience itself.

In all, I’m glad to know that, despite a few bumps along the way, your trip offered memorable experiences and that our team of guides and drivers helped bring Italy to life for you. Your feedback is invaluable, and we will certainly use it to improve every aspect of the journeys we design.

Wishing you many more wonderful travels ahead, and we’d be honoured to welcome you again for a future adventure!

Warm regards,
Jessica

Our 50th Wedding Anniversary Italy road trip. KimKim has certainly exceeded our expectation...
Italy | Jun 11 - Jun 25, 2025

Jeff
Jeff W.
Los Angeles, CA | Reviewed on Jun 26, 2025
KimKim has certainly exceeded our expectations! Eirini had a tough job because we came to her after we had picked dates, bought flights and booked a rental car. We had a rough outline of what we wanted and she filled in all the blanks. The tours she booked were all awesome and the accommodations were perfect. I really appreciated the daily reminders that Annalisa provided once we were in Italy. All arrangements with both guides, hotels, and transportation were seamless and thoughtfully... Read more

KimKim has certainly exceeded our expectations! Eirini had a tough job because we came to her after we had picked dates, bought flights and booked a rental car. We had a rough outline of what we wanted and she filled in all the blanks.

The tours she booked were all awesome and the accommodations were perfect. I really appreciated the daily reminders that Annalisa provided once we were in Italy. All arrangements with both guides, hotels, and transportation were seamless and thoughtfully selected. Can’t say enough good things about your service. You made our dream vacation a reality!! WELL DONE!

Hotel Review
Charming Bellagio Boutique Hotel 
Bellagio

Charming says it all. Not just the accommodation and location but the sweet lady who checked us in. We were unable to stay for our included breakfast so she made us some lunches to take with us. So thoughtful!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Eirini Daouka
Eirini
Eirini Daouka
Local specialist in Greece | Replied on Jun 26, 2025

Dear Jeff, Thank you so much for your kind words! It truly means a lot to hear that the trip exceeded your expectations. It was a real pleasure working with you and creating this special trip, and I’m so glad we were able to fill in the blanks and include all the places you wanted to see. I’m also happy to hear you enjoyed the tours, the accommodations, and the support from Annalisa while in Italy.
Should you ever wish to return to Italy, we’ll be thrilled to welcome you back!

Arrivederci from the whole Storywalking team!

Incredible family trip
Italy | Jun 1 - Jun 12, 2025

Gayle
Gayle B.
Brookhaven, GA | Reviewed on Jun 13, 2025
We had a fantastic trip! This was my first time booking a trip with an online agent and I was a bit nervous but everything went really really well. Hotels were fantastic. All guides were great. Some of our tours even included museums or galleries we didn’t even realize were included, making for an awesome once in a lifetime trip for our family. Every transition from day trip drivers to train or water taxi transfers went perfectly. The local representative was responsive throughout and... Read more

We had a fantastic trip! This was my first time booking a trip with an online agent and I was a bit nervous but everything went really really well. Hotels were fantastic. All guides were great. Some of our tours even included museums or galleries we didn’t even realize were included, making for an awesome once in a lifetime trip for our family. Every transition from day trip drivers to train or water taxi transfers went perfectly. The local representative was responsive throughout and helpful with a handful of real time hiccups. Truly no complaints and would definitely book again.

Hotel Reviews
Palazzo Keller Venezia
Venice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Orto de' Medici
Florence

Phenomenal!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Porta Nuova
Assisi
Authenticity & Character
Location
Just outside the city gate so if you really want to be in the heart of Assisi you will have a short walk. (Nothing compared to walking distances in Rome or Florence though!)
Staff
There is not 24 hour staffing at front desk. We didn’t need anything but just be aware.
Cleanliness & Comfort
Hotel Dei Mellini
Rome

Very clean. Incredible breakfast with early start time for travelers wanting to get a jump on the sights. Large rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Murano Tour with Water Taxi
Private Murano Tour with Water Taxi
Venice
Quality of Experience
It was lovely.
Guides, Drivers and Staff
Transport
Private Doge's Palace Tour
Private Doge's Palace Tour
Venice
Quality of Experience
Guides, Drivers and Staff
Florence Walking Tour and Accademia Visit
Florence Walking Tour and Accademia Visit
Florence
Quality of Experience
Guides, Drivers and Staff
Day Trip to Museo Ferrari & EVO Oil Farm
Day Trip to Museo Ferrari & EVO Oil Farm
Italy

EVO farm was great and lunch incredible. Very beautiful location. Only negative was we started kind of late in the morning and thus were rushed to get to our next destination.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Extra hour with driver and F1 Simulator
Italy

It was a bit stressful that drivers took us to the wrong Ferrari museum. We appreciated the local representative calling the museum and making the F1 simulator work out even though we arrived well after 2 of our time slots. We have a teen who is a huge F1 fan, so we were glad to make the trip. However, if you are not a Ferrari fanatic I would not recommend the detour.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Siena & San Gimignano
Day Trip to Siena & San Gimignano
Florence

Both cities were neat. We especially like San Gimignano. Climbed the tower and had incredible views. Only negative was such a short time in both. Winery tour with lunch was so lovely. Again, perhaps too much for one day but otherwise really nice. We did end up paying for an extra hour with the driver to have more time in Siena. It may have been nice to go through this schedule a little more with us in advance - we probably would have requested a guide and the extra time beforehand. We still enjoyed it but quite a busy day.

Quality of Experience
Food
Wine tasting with lunch was fabulous!
Guides, Drivers and Staff
Transport
Day Trip to Spoleto
Day Trip to Spoleto
Italy

Really cool to see the castle and the aqueduct, the church, and the Roman amphitheater. Guide did a nice job asking us our priorities and giving us a feel for town and its history. Enjoyed a gelato break at the end.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Colosseum Tour Including Roman Forum
Private Colosseum Tour Including Roman Forum
Rome
Quality of Experience
Guides, Drivers and Staff
Sara was awesome.
Vespa Sidecar Tour in Rome
Vespa Sidecar Tour in Rome
Rome

Really fun

Quality of Experience
Guides, Drivers and Staff
Transport
Private Assisi Walking Tour
Private Assisi Walking Tour
Assisi
Quality of Experience
Guides, Drivers and Staff
Family Experience: Vatican Tour for Kids
Family Experience: Vatican Tour for Kids
Rome

Guide was great. It was really hot and crowded the day of our tour and our 5 year old was worn out from the Papal audience in the morning, but our guide (Gaia) tried really hard to keep him engaged and it was sweet. Obviously in 2 hours it’s not possible to do an in depth tour of the Vatican museum and St. Peter’s but it was a great overview. As Catholics who wanted to pass through the Holy Door for the Jubilee and have time to pray in the Basilica, we appreciated that Gaia explained all of the info we needed to have these special moments with our children.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Eirini Daouka
Eirini
Eirini Daouka
Local specialist in Greece | Replied on Jun 17, 2025
Dear Gayle,
Thank you so much for your thoughtful and detailed review! We're absolutely delighted to hear that your trip went so smoothly and exceeded expectations. It’s wonderful to know the hotels, guides, and unexpected extras made the experience even more memorable for your family. We’re especially glad that all the transitions and logistics came together seamlessly—our team works hard to ensure just that. Thank you again for trusting us with your travels; it was a pleasure to help bring...
Read more

Dear Gayle,
Thank you so much for your thoughtful and detailed review! We're absolutely delighted to hear that your trip went so smoothly and exceeded expectations. It’s wonderful to know the hotels, guides, and unexpected extras made the experience even more memorable for your family. We’re especially glad that all the transitions and logistics came together seamlessly—our team works hard to ensure just that. Thank you again for trusting us with your travels; it was a pleasure to help bring this special journey to life. We’d love to help you plan your next adventure whenever you're ready!
Arrivederci from the whole Storywalking team!

Italy/Greece Trip
Italy | May 26 - Jun 9, 2025

M
Mitchell G.
Atlanta, GA | Reviewed on Jun 11, 2025

Our 15 day trip which consisted of visiting Venice, Florence, Rome, Sorrento, Athens and Naxos truly could not have gone more perfectly. The entire KimKim team was punctual, professional, and went above and beyond to ensure every travel arrangement and planned event went flawlessly. I could not be happier I decided to use KimKim and will be doing so for trips for years to come. THANK YOU to the entire KimKim team.

Local specialist: Eirini Daouka
Eirini
Eirini Daouka
Local specialist in Greece | Replied on Jun 12, 2025

Dear Mitchell, Thank you so much for your kind words and thoughtful review. Your appreciation truly means a lot to us. It was a real pleasure planning this journey for you and your brother. We’re so happy to hear everything went smoothly and that you enjoyed your time in Italy and Greece. We’d be delighted to assist you again should you ever wish to return in the future!
Arrivederci from the whole Storywalking team!

This was not the first trip planned with KimK...
Italy | May 21 - Jun 3, 2025

L
Laurie M.
Chicago, IL | Reviewed on Jun 11, 2025
This was not the first trip planned with KimKim, but the first using Erini. Although budget was not as high as in the past, still a significant amount of money was paid for two travelers.
I requested business class for train transport, but was talked out of same. Really would have been better if we had business class , would not have had to pay extra for lounge acess.
In bed and breakfast in Sorrento, should have been forewarned that car service would have to drop us off two blocks from...
Read more

This was not the first trip planned with KimKim, but the first using Erini. Although budget was not as high as in the past, still a significant amount of money was paid for two travelers.
I requested business class for train transport, but was talked out of same. Really would have been better if we had business class , would not have had to pay extra for lounge acess.
In bed and breakfast in Sorrento, should have been forewarned that car service would have to drop us off two blocks from hotel; would have liked a landmark of where hotel was located, because even with google maps, it was up a stairway and almost impossible to locate. All that would have needed to be communicated was the stores or restaurants on either side of street. Location of Palazzo Staracce was double edged, loud all night long, but in a great location. No blinds on windows, up at crack of dawn. Should have communicated all of this to us. No elevator and breakfast was satisfactory at best.
When booking in a country you are not familiar with, the agent should communicate these things with you as well as booking us to major cities on National Holidays or weekends, since things are closed.
So much more to say about the hotels and their locations.
Hotel Ariel is off the main area, but lovely, but sadly the A/C in the room did not work for three nights, despite the fact that they were made aware of same.
Bettoja Mediteraneo was too far away from everything and as predicted not in the best neighborhood, however, the hotel itself was clean and breakfast was good.
Urban Hive was clean, breakfast was good, but again, summer and the A/C was completely broken. Luckily only had to stay one night.
Plinius Lifestyle Como, good hotel, room small but clean, breakfast above average. Located double edged as very loud all night but in a good location.

Hotel Reviews
Urban Hive Milano
Milan

Urban Hive Milano was a good hotel during my short stay. The stay was brief, only ten hours, but the experience was nice and uneventful.

Plinius Lifestyle Lake Como Hotel
Como

Plinius Lifestyle Lake Como Hotel was centrally located with clean, tiny rooms and very nice staff. The breakfast was good, and the overall experience was pleasant in Lake Como.

Hotel Ariele
Florence

Hotel Ariele in Florence was a fantastic hotel with one drawback: the air conditioning did not work for three nights during a particularly warm period. Otherwise, I found the location acceptable despite a 20-minute walk from the center. Overall, the hotel itself was nice.

Palazzo Starace
Sorrento

Palazzo Starace in Sorrento was in a great location, but the accommodation itself was not up to par. The hotel was hard to find after being dropped off as there were no clear directions, and it was a bit challenging to access. The place didn't have many amenities. Although the staff tried very hard, the overall quality and experience of the hotel were lacking.

Bettoja Hotel Mediterraneo
Rome

The Bettoja Hotel Mediterraneo in Rome was a fine accommodation in terms of the room and breakfast, but the location was inconvenient. It was situated far from the center of town and was not ideal for a tourist visit. The distance made it impractical to return to the hotel during the day. Staying closer to the center would have been more convenient, especially since I had a driver arranged for trips to the train station.

Activity Review
Ticket Colosseum & Roman Forum
Ticket Colosseum & Roman Forum
Rome

The FastPass Tickets for the Colosseum and Roman Forum were convenient and worth it, though it was something I could have booked myself. It made access easier and saved time.

Local specialist: Eirini Daouka
Eirini
Eirini Daouka
Local specialist in Greece | Replied on Jun 12, 2025
Dear Laurie, Thank you for your feedback. I’m sorry to hear that parts of your trip didn’t meet your expectations. I appreciate you taking the time to share your concerns and would like to clarify a few points.
Regarding the train, we always book first-class tickets by default for all clients, and this has consistently worked well. Lounge access is not something we include automatically; we leave it at your discretion to add, in order to respect the agreed-upon budget. Our 24/7 support team...
Read more

Dear Laurie,

Thank you for your feedback. I’m sorry to hear that parts of your trip didn’t meet your expectations. I appreciate you taking the time to share your concerns and would like to clarify a few points.
Regarding the train, we always book first-class tickets by default for all clients, and this has consistently worked well. Lounge access is not something we include automatically; we leave it at your discretion to add, in order to respect the agreed-upon budget. Our 24/7 support team also provided timely guidance on where the lounge was located.
With the hotel, we truly wish you had reached out to us during your stay about the issues with the air conditioning and the shutters. We are available at all times to contact the properties directly and intervene when needed—we could have helped resolve those matters right away.
All accommodations were selected within the submitted budget, and we reviewed them together in advance. While there was flexibility to upgrade, we had discussed that this would come with a significant cost increase, and based on your preferences, we kept the original arrangements.

Your honest feedback is truly appreciated and helps us continue to improve.
Warm regards,
Eirini

Your team is wonderful !
Italy | Jun 4 - Jun 9, 2025

P
Persis P.
Newark, NJ | Reviewed on Jun 11, 2025
Not sure here to begin :) . I found you on google search and right from start Arianna has been most helpful and timely responses for all. She knew her subject matter and was well versed with all. Your system if great as well as the whattaspp folks who were around 24x7 to answer any questions we had. Every detail was well thought of and the drivers were pleasant and on time. Even when Arianna went on leave she made sure someone else was responding - she kept me updated at all times. Train... Read more

Not sure here to begin :) . I found you on google search and right from start Arianna has been most helpful and timely responses for all. She knew her subject matter and was well versed with all. Your system if great as well as the whattaspp folks who were around 24x7 to answer any questions we had. Every detail was well thought of and the drivers were pleasant and on time. Even when Arianna went on leave she made sure someone else was responding - she kept me updated at all times. Train ticket booking were done and what impressed me most were the details - eg: the train seats were facing in the right direction of the travel. Th accommodation in Mila was ok- would have preferred something a bit more central, but for the budget it was fine. We had to take a lot of cabs from the hotel to places we wanted to see. My husbands health condition we could not take public transportation. One thing you may wish to look into is the walking tour - , it felt much longer and everyone on the tour felt we needed more breaks. It was very long and tiring. The guide was average . Other than that the recommendations were handy to have and helped decide what we should do/ eat etc.. all in all it was an amazing experience. A big thankyou to Arianna and your entire team. I am sure to use your services again when possible.

Hotel Review
NH Milano Corso Buenos Aires
Milan

It was ok the staff were friendly and helpful Location for us could have been more central. It was clean and fine overall.

Authenticity & Character
OK
Location
More central , had to take a lot of cabs so spent more $$
Staff
Helpful and friendly
Cleanliness & Comfort
Good
Activity Review
Milan Last Supper Tour with City Highlights
Milan Last Supper Tour with City Highlights
Milan

It was a very very long walk to this and left us feeling very tired to enjoy this art. Perhaps this can be done in the beginning ? then we had to take cab back to the center..

Quality of Experience
Everyone you worked with were professionals
Guides, Drivers and Staff
Smiling and on time
Transport
Good clean cars
Local specialist: Arianna Zampieri
Arianna
Arianna Zampieri
Local specialist in Italy | Replied on Jun 11, 2025

Hi Persis,
Thank you so much for your kind and thoughtful review!
We're delighted to hear that you appreciated the assistance that our team provided throughout the planning process as well as during your travel experience. We also truly value your constructive feedback regarding the walking tour and accommodation — it’s through comments like yours that we continue to grow and improve.
Looking forward to helping you again on your next Italian journey!
Arianna & the Storywalking Team

The overall trip was smooth and hassle-free—j...
Italy | May 12 - May 24, 2025

S
Sindhu N.
Dublin, OH | Reviewed on Jun 06, 2025
The overall trip was smooth and hassle-free—just the way I had envisioned it. Arianna was incredibly patient and accommodating, customizing the itinerary to fit my preferences perfectly. The local agents stayed in constant touch throughout, which allowed me to focus on enjoying the experience rather than managing logistics or the daily schedule. They were also flexible with last-minute adjustments, which was a huge help as I was traveling with my two kids who needed extra attention. I... Read more

The overall trip was smooth and hassle-free—just the way I had envisioned it. Arianna was incredibly patient and accommodating, customizing the itinerary to fit my preferences perfectly. The local agents stayed in constant touch throughout, which allowed me to focus on enjoying the experience rather than managing logistics or the daily schedule. They were also flexible with last-minute adjustments, which was a huge help as I was traveling with my two kids who needed extra attention. I couldn’t have asked for a better experience—this is my second time planning a trip with KimKim, and it’s always a delight. If you’re looking for a stress-free, well-organized vacation that still lets you see and do as much as possible in a short time, KimKim is the way to go. It’s something I’ll always cherish!

Hotel Reviews
Condominio Monti Boutique Hotel
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
B&B L'Orto Delle Terme Bagno Vignoni
Bagno Vignoni
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Residenza Fiorentina
Firenze
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Canaletto
Venice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Cesare Augusto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Guardian Hotel
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Rome in a Day: Skip the Line Vatican Tour & Colosseum
Rome in a Day: Skip the Line Vatican Tour & Colosseum
Rome
Rome Pasta-Making Class
Rome Pasta-Making Class
Rome
Full Day Excursion to Cinque Terre: the Scent of the Sea
Full Day Excursion to Cinque Terre: the Scent of the Sea
Florence
Full Day Tour to Pisa, Siena and San Gimignano with Lunch & Wine Tasting
Full Day Tour to Pisa, Siena and San Gimignano with Lunch & Wine Tasting
Florence

It was a group of about 80 people. While the experience was good overall, it wasn’t quite what I was hoping for—I was expecting a more relaxed pace and a deeper opportunity to explore the place. But with time we had the places we covered in a day..I would say it was a good tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Lunch and wine experience in Montepulciano*
Lunch and wine experience in Montepulciano*
Italy
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-day Capri Boat tour from Sorrento*
Half-day Capri Boat tour from Sorrento*
Amalfi Coast

The tour guide Nicola was awesome !!!!!

Amalfi coast boat tour from Sorrento (Amalfi & Positano)
Amalfi coast boat tour from Sorrento (Amalfi & Positano)
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Arianna Zampieri
Arianna
Arianna Zampieri
Local specialist in Italy | Replied on Jun 09, 2025

Dear Sindhu,
Thank you so much for your lovely words!
I’m very happy to hear you felt supported along the whole planning process and that everything run smoothly for your family. Thanks for your appreciation for our guides and local partners—we take great pride in carefully selecting them, and we are very proud of these collaborations.
We look forward to welcoming you back to Italy one day!
Arrivederci from all the Storywalking team!

Flexible, dedicated professionals who curate wonderful experiences
Italy | May 22 - Jun 3, 2025

Gretchen
Gretchen C.
North Lauderdale, FL | Reviewed on Jun 04, 2025
Arianna spent almost nine months working with me on a specialized tour of Northern Italy, that offered us flexibility to visit family as well as unusual, less toursity areas of the country. Over that time, significant changes occurred requiring alterations to our trip plan (e.g., number of people traveling, exact dates, locations to visit, accommodations needed, availability of direct flights, etc.) Arianna professionally and graciously lept into action to cooperatively problem-solve. When I... Read more

Arianna spent almost nine months working with me on a specialized tour of Northern Italy, that offered us flexibility to visit family as well as unusual, less toursity areas of the country. Over that time, significant changes occurred requiring alterations to our trip plan (e.g., number of people traveling, exact dates, locations to visit, accommodations needed, availability of direct flights, etc.) Arianna professionally and graciously lept into action to cooperatively problem-solve. When I needed suggestions, she delivered helpful information, but there was never any pressure or inflexibility. Every traveler need is thoughtfully addressed, with patience and aptitude, and the things you don't even know you want are delivered.

The accommodations she secured for us in Sirmione and Cortina d’Ampezzo were spectacular. We expressed our overall travel preferences and budget and Arianna found lodging that far exceeded our expectations in some locations, while meeting expectations in the others.

Tours and experiences Arianna booked offered us unique, high-quality, individualized access to information and places we would never have found on our own. We wished we booked more!

Hotel Reviews
Gombit Hotel
Bergamo

The hotel was a marvel of renovation and in a great, central location in the upper città. Bed was comfortable, service was excellent, breakfast was good. The only notes I would offer for fellow travelers to this location are that it is adjacent to a tourist destination (park and fountain) over which our room faced, so it was quite loud. The nightly cost to park a car is quite high.

Authenticity & Character
A renovated historic building in an ancient corridor within the limited traffic zone, requiring a specialized permit.
Location
The proximity to the funicolare and many historic sites was perfect. Dozens of wonderful markets, stores, bars, and restaurants exist within a 10-minute walk. We were easily able to walk to the lower city and back from the hotel.
Staff
I wish I could remember them all by name, but the staff with whom we interacted were consistently warm, pleasant, and helpful.
Cleanliness & Comfort
The room was spotless and the towels were good quality. Everything felt new.
HOTEL de LEN
Cortina d'Ampezzo BL

If I had to live in a hotel, this would be the one. Everything about its unique character and exceptional delighted my soul, but the location and staff make it even more special than the architect and interior designer could have envisioned. Every glorious concept is so thoughtfully executed. The rooftop spa is something magical. Truly. I cannot wait to get back to it.

Authenticity & Character
This hotel should be winning design awards, and does, because it's stunning. I fear that after the winter olympics in 2026 bring more focus on this place, this hotel may become so well-known that it is impossible to maintain its current perfect character. The natural wood offers a rustic marriage to a modern, sometimes industrial, interior design. The communal spaces are welcoming, sleek, open, yet private. The transparency of the spa offered an authenticity and character that took my breath away several times.
Location
Staff
Unbelievably kind and considerate staff. They were "waiting for us" when we arrived, later than expected, after long drive. They offered us refreshments during a quiet and personalized check-in process on another floor, which was such a nice touch. People knew us by name and checked on us regularly during our stay. The spa staff, especially Francesca, were extraordinary.
Cleanliness & Comfort
The rooms are appointed in simple, tasteful decor. Bathroom with double sink was a nice touch. Everything was spotless. From a comfort standpoint, we found the inability to control room temperature or towel heating rack, lack of a refrigerator, and absence of extra bedding (lighter blanket to adjust to the fluctuations in temperature), downsides. Towels and bathrobes were high quality. Balcony was large, but with so much construction happening in the town, it was hard to enjoy being outside or having the windows open.
Lancaster Hotel
Milan

The hotel is an older accommodation in a decent location. Its staff are shining stars, however, and had the attitude and approach of a high-end place. It was relatively quiet and comfortable, with a typical breakfast.

Authenticity & Character
It is clearly an older facility, with some character and charm in its bones. Tiny elevator, old fashioned decor.
Location
If you like walking, which we do, this,was a great distance from the main attractions. There isn't much in the immediate vicinity, but it keeps it quieter outside.
Staff
Every person was kind and professional. The breakfast and front desk team were top notch, but special shout out to the guy who made us cappuccino at 4:50AM the day we departed.
Cleanliness & Comfort
While it definitely felt clean in our room and breakfast room, the common areas were quite run down in places. The walls in our room had paint peeling, scuffs, scratches, and the baseboards were badly damaged. The antiques in the room match the general decor and were a nice touch, but need better care. We could hear a lot of interior noise (neighbors above and along our hallway), although outside was quiet.
Hotel Ocelle Thermae & Spa
Sirmione

A resort and spa with a very luxe look and feel. Staff were impeccably dressed to indicate their role and function, underground parking was available, including electric charging, the entire facility was gated and closely controlled. The breakfast filled two rooms and included every option imaginable, including accommodating various dietary restrictions. The location was stellar--only a five-minute walk to Scaliger castle. But the spa facilities themselves were amazing. We sadly had little time to enjoy many aspects, as we were doing tours and visiting with family, but we wished we could have booked a few more days to enjoy the thermal baths and spa services. Notes: it is adults only, and the thermal spa comfortably accommodates a small number of guests at a time.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Milan Last Supper Tour with City Highlights
Milan Last Supper Tour with City Highlights
Milan

Wonderful, moving experience to the the Last Supper and fully-appreciate how remarkable it is that the piece has survived, and restoration of this meticulous sort, has been achieved. The other highlights of the tour were also fantastic--ancient historical buildings, artworks, culture, politics--across thousands of years. Deborah was patient and excellent.

Quality of Experience
Guides, Drivers and Staff
Sirmione Walking and Boat Tour & Scaliger Castle
Sirmione Walking and Boat Tour & Scaliger Castle
Italy

Wonderful, knowledgeable tour guide who showed us the highlights of Sirmione by walking and private boat ride. Highly recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
Boat tour was great! Wish it was longer...
Cooking Class in the Dolomites
Cooking Class in the Dolomites
Italy

The chef we worked with was passionate about his craft and taught us special techniques for making homemade pasta, unique to the region. It felt odd cooking in the dining room so near the entrance, using a portable stovetop, and not in a kitchen, but it was still a great experience. A bit rushed.

Quality of Experience
Local specialist: Arianna Zampieri
Arianna
Arianna Zampieri
Local specialist in Italy | Replied on Jun 04, 2025

Hi Gretchen,
your words truly mean the world to us! It was such a pleasure helping you craft this meaningful journey through Northern Italy. I loved working with you every step of the way and appreciated your trust and collaboration. We're so grateful for the kind feedback and thrilled that both experiences and hotels exceeded expectations. We can’t wait to plan your next adventure!
Warm greetings from the whole Storywalking team!
Arianna

Salvo and Petre (Our driver for all things Si...
Italy | May 16 - May 28, 2025

S
stefanie p.
Kansas City, MO | Reviewed on May 29, 2025
Salvo and Petre (Our driver for all things Sicily) were incredible. Read more

Salvo and Petre (Our driver for all things Sicily) were incredible.

Hotel Reviews
Hotel La Griffe
Rome

Loved the bartender!! He was fun! The shower was extremely small but used to American bathroons

Authenticity & Character
Location
great to be a part of the action in central Rome but was a bit noisy at night
Staff
Cleanliness & Comfort
La Residenza Fiorentina
Firenze
Authenticity & Character
Location
Staff
Reception staff not seen unless checking in or out. When had a question about the room temperature was dismissed as that’s just the way it has to be
Cleanliness & Comfort
Hotel Livingston
Syracuse

Everything about this hotel was amazing from location to staff!

Authenticity & Character
the view of the sea from our room made the stay so enjoyable.
Location
we liked it because it was just far enough away from the hustle.
Staff
every single person was attentive and wanted to make sure everything was perfecto!
Cleanliness & Comfort
Hilton Rome Airport Hotel
Fiumicino

A nice Segway to getting back to American life.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Beach day in Noto area
Beach day in Noto area
Syracuse
Quality of Experience
Guides, Drivers and Staff
Our driver was so amazing
Transport
Our driver for 3 days was absolutely amazing. He went above and beyond.
Central Food Market & Tuscan Cooking Class
Central Food Market & Tuscan Cooking Class
Florence

The whole experience from the market to the class was 5 star all the way

Quality of Experience
Food
Guides, Drivers and Staff
Our chef was fun!! The wine flowed as we were waiting for the pasta to cook!
Ortigia Walking Tour: The Heart of Syracuse
Ortigia Walking Tour: The Heart of Syracuse
Italy

This honestly was a GREAT EXPERIENCE with Salvo! He knows the history of not just this area but all of Syracuse.

Quality of Experience
Guides, Drivers and Staff
Vatican Tour with Vatican Museums, Sistine Chapel & St. Peter's Basilica
Vatican Tour with Vatican Museums, Sistine Chapel & St. Peter's Basilica
Rome

I mean it’s the Vatican!

Quality of Experience
Guides, Drivers and Staff
Frascati Tour: Enjoy Wine Tasting & Visit "Castelli Romani" area
Frascati Tour: Enjoy Wine Tasting & Visit "Castelli Romani" area
Italy

Such great knowledge of the area. The wine is spectacular ordered a lot and they graciously are shipping direct to us

Quality of Experience
Guides, Drivers and Staff
Guide and staff were very knowledgeable about the area
Transport
Colosseum & Ancient Rome Tour with Roman Forum
Colosseum & Ancient Rome Tour with Roman Forum
Rome
Quality of Experience
Guides, Drivers and Staff
Winery tour in Chianti Area
Winery tour in Chianti Area
Italy

The winery itself is beautiful, it’s big production!

Quality of Experience
Guides, Drivers and Staff
Transport
very quiet
Private driver at disposal
Private driver at disposal
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Jun 01, 2025

Ciao Stefanie,

Thank you so much for your kind words!
We’re thrilled to hear that our drivers Salvo and Pietro, made your Sicilian experience so memorable. They both take great pride in offering warm hospitality and seamless service — we’ll be sure to share your lovely feedback with them!

We hope to welcome you back soon for another unforgettable Italian adventure.

Warm regards,
Jessica & the Storywalking Team

10000/10
Italy | May 19 - May 27, 2025

Mackenzie
Mackenzie T.
Ashburn, VA | Reviewed on May 29, 2025
I cannot say enough good things about this trip. Kimkim's questionnaire process made the planning aspect easy to begin and Arianna handled everything else with excellence. The information given to us beforehand as far as cultural tips, food recommendations, etc. was all so helpful. Once we finally arrived to Italy and began our trip, everything worked out perfectly and my first time traveling abroad could not have been made any easier on myself. All of our reservations went off without a... Read more

I cannot say enough good things about this trip. Kimkim's questionnaire process made the planning aspect easy to begin and Arianna handled everything else with excellence. The information given to us beforehand as far as cultural tips, food recommendations, etc. was all so helpful. Once we finally arrived to Italy and began our trip, everything worked out perfectly and my first time traveling abroad could not have been made any easier on myself. All of our reservations went off without a hitch, all drivers were on time, all instructions easy to follow, etc. We were even able to check in early to each accommodation -- a bonus! And each accommodation exceeded our expectations. It is hard to pick out one experience as our favorite... We loved every single one of our tour guides and each big group excursion we did turned out fabulous. Our Italian Travel Ambassador was easily accessible during business hours and quick to respond to any questions or concerns we had. I loved how she checked in at the end of everyday as well as provide details of the following day's itinerary and important information so that we did not have to frequently check our actual itinerary. I will not travel without Kimkim again!

Hotel Review
Locanda Leon Bianco on the Grand Canal
Venice

Our room was AMAZING! Private pier, kitchenette, excellent bathroom, etc. Easy to check in/out. Staff very friendly.

Authenticity & Character
Unique decor with mix of antique and modern furniture.
Location
Right on grand canal with lovely water sounds, boat watching, and great lighting. Felt safe even having a private pier leading into our room on the canal.
Staff
Super friendly and accommodating
Cleanliness & Comfort
Local specialist: Arianna Zampieri
Arianna
Arianna Zampieri
Local specialist in Italy | Replied on May 30, 2025

Ciao Mackenzie,
Thank you very much for your kind words!
I am very happy that you enjoyed a wonderful seamless graduation trip that exceeded your expectations. I want to thank you also for your more detailed feedback regarding the guides, drivers, and hotels, and I can’t wait to help you plan your next adventure.
Warmest regards to everybody!
Arianna & the Storywalking Team