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active 2 hours ago

Alex Mottler

I am a kimkim Travel Specialist with the goal of making sure your time spent in Italy or Norway is extraordinary! I have had the opportunity to visit 17 countries and 45 of the United States (plus Puerto Rico) so far! Learning about different cultures, trying new foods like Fårikål, and enjoying the beauty of our planet, such as the beaches of Sardinia or the wine estates near Bordeaux, are paramount to enjoying a fulfilling life, in my opinion. My hope is to help as many people get the most out of life through incredible experiences as I can.

What places and activities do you specialize in?

"I specialize in covering Norway, Italy, and France's best-to-see excursions for those looking to see the country as a "traveler" rather than a "tourist", like I enjoy doing. If you're hoping for a true Viking experience or a family-filled adventure where you can taste delicious food in the Tuscan countryside or French Riviera, to learn about the cultural highlights, and see incredible views of nature, I will be a great resource for your trip to the land that invented Salmon Sushi or the former center of the world (Rome)! "

How did you get involved in travel?

"My father was in the United States Army's Special Forces for most of my youth, and my mother is an Italian-born immigrant, which enabled my family to move around Europe and the U.S. starting at age 7! Growing up accustomed to the lifestyle of moving around and being taught to respect every culture I interact with made me want to continue traveling more on my own as I've progressed in life, and I'll never stop! My experiences motivated me to earn a degree in Sociology and to frequently travel solo, explore the world with my fiancée, and continue traveling the globe with my family. "

Please share a unique travel experience you will never forget.

"One of my favorite memories was taking a cruise along the Sognefjord, the deepest and longest fjord in all of Norway, where I saw some seals swimming nearby. The cruise offered samples of delicious local seafood (mussels & scallops, crawfish & crabs, and prawns), including some of the freshest fish I've ever had! After the cruise docked, I was able to take a cablecar ride up the beautiful Mount Ulriken where I met a guide for a fantastic hike to the peak of the tallest mountain in Bergen (there are seven major hiking mountains to visit around Bergen). Seeing foxes and red deer run around while looking out over the fjord and mountain range was a very unique experience! All of that before flying back home to Bolzano, Italy, where we lived at the time."

Alex is part of the following groups: Italy Travel Agents, Norway Travel Agents
Top itineraries and travel advice
Family itineraries
Luxury itineraries
Road trip itineraries
Honeymoon itineraries

Favorite experiences

Cruise Lake Como in a Venetian Limousine

Discover the most beautiful towns and historical villas on Lake Como with a non-stop boat cruise. Choose from either the north or south route that traverse the lakefront. With either option, you’ll enjoy scenic landscapes, charming details of lakeside towns, lush gardens, mountain views, and...

Explore Lofoten by Car

Explore the Lofoten Islands at your own pace with a road trip! One of the best ways to appreciate the stunning natural scenery of the islands is to follow the famous E10 road, which runs along the archipelago. You'll find numerous places to stop and admire the dramatic landscape along the...

Family Food Tour & Cooking in Rome

In this family-friendly tour of Rome’s food culture, you’ll first enjoy the city’s markets and then learn how to make traditional pizza on your own. Kids and families love this experience, as it offers lifetime memories and teaches new skills. You’ll visit Rome's most beautiful and ancient...

Reindeer Feeding & Northern Lights Experience near Tromsø

This cultural experience takes you on a quest to find the Northern Lights while feeding a herd of reindeer at a traditional lavvo hut. You'll have plenty of time to interact with the animals, feed them, pet them, and take photos. In addition, your guide will share the Sámi people's stories,...

Dogsledding & Northern Lights Excursion in Alta

Enjoy a thrilling dogsledding experience followed by viewing the Northern Lights in the world-famous Alta region. You'll start by meeting an eager team of huskies waiting to take you into the wilderness. Get into your gear and learn how to manage your own dog team. Then, you'll travel into the...

Recent trip reviews for Alex

Walker Family Italy Experience
Italy | Sep 24 - Sep 29, 2026

R
Ronald W.
Newark, NJ | Reviewed on Oct 06, 2026
Day-1: After meeting up with our driver Luca Borrini at the airport, the drive to the hotel was smooth. Mr Borrini was polite and a good driver. Hotel Kraft-the reception desk personnel were warm and welcoming. The rooms were spacious and nicely appointed. The hotel has a gym, a heated pool on the top floor & a roof top Restaurant Tarrazza Rossini with a beautiful view. The morning restaurant Manager's name is Roberto was warm, welcoming, and fun for our stay. We took pictures with him on the... Read more

Day-1: After meeting up with our driver Luca Borrini at the airport, the drive to the hotel was smooth. Mr Borrini was polite and a good driver. Hotel Kraft-the reception desk personnel were warm and welcoming. The rooms were spacious and nicely appointed. The hotel has a gym, a heated pool on the top floor & a roof top Restaurant Tarrazza Rossini with a beautiful view. The morning restaurant Manager's name is Roberto was warm, welcoming, and fun for our stay. We took pictures with him on the last day with our yellow cups to post on NBC Sunday Today Show. The evening restaurant Manager is Serafino. Serafino is a sommelier, and assisted us with pairing the foods with the special wines (Florentine & Super Tuscans). We received a lesson on the wines in the region. Serafino and his staff made it nice place to finish our evenings with a desert or night cap. For the evening we had dinner at Trattoriail Brindellone. The food was amazing, staff friendly and they advised us on the portions with the meal courses. Walking back to our hotel it was so nice to see the city lights and people out enjoying themselves.
Day-2 Shopping-We visited & purchased from Vintage Shop Momo's, and Mmega. Both store owners were friendly. On the central side close to the train station, we shopped at Barone Firenze Leather Shop. The 2 gentlemen were nice, and took the time to make sure all of the clothes fit. We shopped at Sephora at the train station and had our 1st run in with paying to use the restroom. We experienced our 1st pizza in Italy at TAV 65 and it was good. We went to dinner at Restaurant Santo Bevitore. The food was excellent and the staff was friendly.
Day-3: Morning culinary discovery walk: The tour was great with Diliana. The small groups were nice. The 97 year old female baker was nice to meet and try her food, the family business with the balsamic vinegar, the gentlemen conducting the wine tasting, the pastry shop, and the gelato were all great. The 2nd part of the day, we missed the scheduled cooking class because we had the old schedule. However, we did recover with a nice evening at our hotel restaurant.
Day 4: Day trip to Cinque Terre & Pisa: Another great tour with Gabriele from Towns of Italy. Gabriele is well informed on the history and the locations visited. We started in Manarola. There is a nice coffee shop next to the church. if you make a purchase you can use the restroom. The coffee and food were good. We went on a elevated path looking down on the village and water with beautiful views. On the path I would recommend not leaning on the wood railing because at some spots it has aged. There is a restroom near the building holding the cooking class that requires 1 euro to use. We did not have small bills or coins so we purchase a bottle of wine (white) to use the restroom before getting on the ferry to Vernazza. We ate launch at Ristorante Pizzeria Vulnetia sas, had gelato, did some shopping and sat on the stone seating next to the water. Vernazza is beautiful. Just before leaving we did not have any coins for the restroom. This time it was a bottle of red wine for use of the rest room. We traveled to Pisa and enjoyed the sights. There were a lot of people. The bathrooms are located behind the church and you can pay with card. We finished the day with a nice dinner at our hotel restaurant.
Day 5: Private San Gimignano & Siena Day Trip-another great tour with Mattea from Liv Tours. Mattea is well informed and was a lot of fun. The trip to Siena & the mid evil village visit was good with the sights, history and shopping. However, the prize of the day was the winery with the breathtaking views, the wine, the food and gentlemen conducting the tasting named Matteo. We did purchase wine & olive oil to be shipped home. it was a very enjoyable outing. After returning to the city, we went to Cafe Concerto Paszkowski which was recommended the restaurant manager. There is covered outdoor seating and well appointed wood work on the inside of the restaurant. There is live music and a really nice and comfortable way to enjoy the evening. We finished off the night with a night cap at our hotel restaurant.
Day 6: Nice breakfast, said our good byes to the staff and made our way to the airport. The transfer was smooth. The airport was crowded down stairs, but were able to secure a spot to eat & relax before boarding. We loved this trip, and already thinking when we can return. Thank you for working with me to make this happen for my family. Until the next time.

Hotel Review
Hotel Kraft
Florence
Authenticity & Character
rooms and the roof top
Location
It is walking distance from the center and a nice walk aalong the river
Staff
very nice, polite and informative
Cleanliness & Comfort
rooms were clean, beds comfortable
Local specialist: Alex Mottler

A great Norway vacation
Norway | Sep 16 - Sep 28, 2026

Henry
Henry T.
Seattle, WA | Reviewed on Sep 30, 2026
My wife and I have just returned from our 13 day trip to Norway. It was wonderful! All of the kimkim-organized activities, hotels, and transportation went off without a hitch. Of particular note were:
1. Norway is a spectacularly beautiful country. Our boat rides and train voyages (particularly the ride from Bergen to Oslo), allowed us to appreciate the jaw dropping beauty of cities, fjords, waterfalls, and farmland.
2. Each city we visited was beautiful, with impressive old and new...
Read more

My wife and I have just returned from our 13 day trip to Norway. It was wonderful! All of the kimkim-organized activities, hotels, and transportation went off without a hitch. Of particular note were:
1. Norway is a spectacularly beautiful country. Our boat rides and train voyages (particularly the ride from Bergen to Oslo), allowed us to appreciate the jaw dropping beauty of cities, fjords, waterfalls, and farmland.
2. Each city we visited was beautiful, with impressive old and new architecture. We had great walking tours of Tromso (led by Jurgen), Oslo (led by Björn, a retired architect) and Bergen. The guides were knowledgeable and open with personal observations about their lives in Norway.
3. The hotels were all very nice, located in the center of each city. Breakfasts were ample and delicious. Rooms were small, but comfortable.
4. We loved having a car for a couple of days to tour the Lofoten Islands. Gorgeous!
5. We took multiple flights from airports large and small. A beautiful way to get around the country, with no delays or connection problems.
6. Norway has a multitude of fascinating museums: historical, cultural and artistic. The few we visited in Tromso and Bergen were great, as was a brand new one outside of Svolvaer dealing with the cod fishery!
Thanks, kimkim, for designing a great vacation customized to our interests, and paced just right for us.

Hotel Reviews
Thon Hotel Rosenkrantz
Bergen

Clean, comfortable, small rooms. Excellent breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Quality Hotel Ålesund
Ålesund

Clean, comfortable. Excellent breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Svolvær
Svolvær

Clean, comfortable, small rooms. Paid parking several blocks away. Excellent breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Ishavshotel
Tromsø

Clean, comfortable, small rooms. Excellent breakfast. No

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Karl Johan Hotel
Oslo

Lovely hotel, great location, delicious breakfast.

Authenticity & Character
Location
Right in the middle of town, walking distance to all activities.
Staff
Cleanliness & Comfort
Activity Reviews
Explore Ålesund
Explore Ålesund
Norway

Yet another lovely waterfront city, with great Art Nouveau architecture. Home of the Geirangerfjord cruise up the fjord which was spectacular.

Quality of Experience
Self-Guided Svolvær Exploration
Self-Guided Svolvær Exploration
Svolvær

Nice waterfront town. Worked as a base for our time driving around the Lofoten Islands. We enjoyed the nearby SKREI museum — an art gallery, explanation of the cod fishery, and an aquarium.

Quality of Experience
Northern Lights Dinner Cruise
Northern Lights Dinner Cruise
Tromsø

Nice outing on the water, good meal. We did not see the Northern Lights on our cloudy night.

Quality of Experience
Self-Guided Oslo Exploration
Self-Guided Oslo Exploration
Oslo

Bustling, attractive city with compact walkable downtown and waterfront. Beautiful old and new architecture.

Quality of Experience
Self-Guided Bergen Exploration
Self-Guided Bergen Exploration
Bergen

Beautiful historic city, UNESCO heritage site. Downtown easily walkable.

Quality of Experience
Welcome to Tromsø
Welcome to Tromsø
Tromsø

Lovely Arctic town, easily walkable. Interesting museums.

Quality of Experience
Visit Henningsvær
Visit Henningsvær
Svolvær

Very pretty town.

Quality of Experience
Depart Norway
Depart Norway
Norway

Our limo driver to the airport was prompt, helpful, friendly and informative.

Quality of Experience
Norway in a Nutshell Day Trip
Norway in a Nutshell Day Trip
Bergen

Beautiful scenery throughout. Only downside: this is obviously a very popular experience and even in September, it was quite crowded. At one point, we had to wait at the bus stop in the rain to make our last connection.

Quality of Experience
Oslofjord Evening Cruise with Prawn Buffet
Oslofjord Evening Cruise with Prawn Buffet
Oslo

This is the one activity which we found disappointing. It was a nice boat ride around the harbor and islands adjacent to Oslo, but there was no commentary or information about what we were seeing. (one could get some information on an app). The dinner consisted of a buffet of peel – yourself shrimp, bread, and lettuce. Drinks were available for purchase.

Quality of Experience
Guides, Drivers and Staff
No commentary
Transport
Pretty sailboat, but of course we did not sail.
Fløibanen Funicular Ride (Tickets not included)
Fløibanen Funicular Ride (Tickets not included)
Bergen

Gorgeous view from the top. There are restaurants, kids playground, and hiking trails at the top as well.

Quality of Experience
Spectacular view.
Food & Culture Walk
Food & Culture Walk
Bergen

Four of us and a guide walked through the center of Bergen, trying some typical snacks and also having a light soup lunch. The highlight of the walk was exploring the UNESCO historic area, the site of.the Hanseatic League trading activities.

Quality of Experience
Guides, Drivers and Staff
Geirangerfjord Cruise & Day Trip
Geirangerfjord Cruise & Day Trip
Norway

This cruise through Geirangefjord was very comfortable and the scenery. Unbelievable. The crew provided helpful commentary throughout the trip. Town of Geiranger is basically a tourist locale, which didn’t interest us too much, except for a very cool walk up along the waterfall at the edge of town. There are longer hikes available in the area.

Quality of Experience
Driving the Lofoten Islands: Nature Stops Along the Way
Driving the Lofoten Islands: Nature Stops Along the Way
Norway

Wow! As was promised, the Lofoten Islands are spectacularly beautiful. And although the roads are narrow, we did not find driving difficult.

Quality of Experience
Beautiful!
City & Polar History Walk
City & Polar History Walk
Tromsø

Jürgen, our guide and lifelong Tromso resident, was totally open, sharing his thoughts about his life and his city. He took us through the Arctic Explorer and the Sami museums. This tour was a highlight of our visit.

Quality of Experience
Interesting town, excellent guide.
Guides, Drivers and Staff
Excellent guide
Private City Walk
Private City Walk
Oslo

Our guide Bjorn, a retired architect, was knowledgeable, friendly, and open to a wide ranging discussion about the city. This tour was a high point of our trip.

Quality of Experience
Guides, Drivers and Staff
Our guide was delightful.
Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Oct 01, 2026
Hank, thank you so much for taking the time to share such a thoughtful review! It was a pleasure helping you and your wife plan your 13-day journey through Norway. I’m especially glad to hear that the pacing, hotels, transportation, and activities all came together seamlessly and gave you the freedom to experience Norway in so many different ways. From the stunning train journey between Bergen and Oslo and the fjords to your time exploring the Lofoten Islands by car, it sounds like you... Read more

Hank, thank you so much for taking the time to share such a thoughtful review! It was a pleasure helping you and your wife plan your 13-day journey through Norway.

I’m especially glad to hear that the pacing, hotels, transportation, and activities all came together seamlessly and gave you the freedom to experience Norway in so many different ways. From the stunning train journey between Bergen and Oslo and the fjords to your time exploring the Lofoten Islands by car, it sounds like you really got to experience the incredible variety and beauty Norway has to offer.

I’m also so happy to hear that you enjoyed your walking tours and the personal perspectives from your local guides. Those individual stories and insights are such a special part of traveling through Norway.

Thank you again for trusting kimkim to design your trip. It was a pleasure working with you, and I’m thrilled that you had such a wonderful time. Wishing you both many more great travels ahead!

A Taste of Beautiful Norway
Norway | Sep 10 - Sep 21, 2026

Steve
Steve P.
Denver, CO | Reviewed on Sep 28, 2026
Overall our trip was outstanding and it was nice to have so much of the planning done and executed well. The app was an excellent resource for all necessary information. Drivers were on time and easy to find. Having arrangements booked and tickets in hand all worked well. We were happy with the hotels, particularly in Balestrand. Good locations for local touring and reaching transportation. We particularly enjoyed the Fram/Arctic Exploration museum in Oslo. Our kayak leader in Flåm was fun... Read more

Overall our trip was outstanding and it was nice to have so much of the planning done and executed well. The app was an excellent resource for all necessary information. Drivers were on time and easy to find. Having arrangements booked and tickets in hand all worked well. We were happy with the hotels, particularly in Balestrand. Good locations for local touring and reaching transportation. We particularly enjoyed the Fram/Arctic Exploration museum in Oslo. Our kayak leader in Flåm was fun and enthusiastic particularly as it was her last day of the season. The sauna/cold plunge in Aurland was quite nice. Hotel in Aurland was nice, meals were ok. We took the 500 step waterfall hike in Flåm as we had to wait quite a while for the ferry to Balestrand and Flåm was getting dense with tourists. The Inkvenes Hotel was elegant and very impressive. Note that many of the other restaurants in town were closed, for the season I guess. The fjord cruise and glacier museum were very enjoyable and informative, unfortunately the glacier has receded so much there was no hiking involved as we had hoped and planned for. For whatever reason we had thought of it as a glacier hike. Bergen was a charming city, took the funicular up and hiked down through interesting old neighborhoods. Lofoten Islands were quite unexpected in both the beautifully rugged terrain and the amount of development. Thought Svolvær was going to be a little village like Aurland. The hotel was just in the right place however with a view of the harbor yet easily walkable to everything. In fact, had we stayed in the red fisherman’s huts it would have been inconvenient to drive into “town” for meals and activities. Renting a car and driving around Lofoten was quite easy and rewarding. The little town of Heannisfor (sp) was quite charming, we took some hikes and were impressed with the surprisingly nice golf course. One of the highlights, for me at least, was the fishing trip. Small group, nice to be on the water, Cindy and I caught a number of fish including a 12.5 lb cod. We were given the fish and hoped to get it prepared but our hotel didn’t do that and we didn’t really know how that process worked but found out later that a certain restaurant would do it. But still very fun. Could have spent another day there.
We were quite happy with the work that Alex did. It was thoughtful and very thorough. We were somewhat disappointed to discover that much of the early parts of the tour was essentially the Norway in a Nutshell tour, as we were following the same group of tourists around. We understand that as first timers it probably gave us a good view of the country’s highlights, but it did seem less than customized. But as we didn’t know the country well and had not given specific input it was fine. Next time I think that we should research, or you could suggest, some off the path alternatives. Overall however KimKim made it a wonderfully pleasant experience.

Hotel Reviews
Scandic Svolvær
Svolvær

Room was quite small, almost felt like on a boat, but well situated, nice breakfast.

Authenticity & Character
Fairly corporate feel.
Location
On the harbor, lovely view, easy walkability to restaurants and shops.
Staff
Seemed a bit put out at times.
Cleanliness & Comfort
Kviknes Hotel
Balestrand

A gem, we felt like nobility. Loved the bar, wish it had an elevator.

Authenticity & Character
Architecture, art work, great halls, carved wooden seats, old portraits; it all about authenticity and character.
Location
Steps from the boat dock but great view from room and deck.
Staff
Friendly, even when very busy. Above and beyond in information and recommendations for other sites.
Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Oct 01, 2026
Steve, this thoughtful and detailed review is super helpful! It was truly a pleasure working with you and Cindy to plan your Norway adventure, and I’m so glad to hear that the trip was such a wonderful experience overall. It sounds like you had some fantastic highlights along the way—from kayaking in Flåm and the sauna and cold plunge in Aurland to exploring the Lofoten Islands by car. And catching a 12.5-pound cod on your fishing trip is certainly a memorable way to experience Norway! I’m... Read more

Steve, this thoughtful and detailed review is super helpful!

It was truly a pleasure working with you and Cindy to plan your Norway adventure, and I’m so glad to hear that the trip was such a wonderful experience overall.

It sounds like you had some fantastic highlights along the way—from kayaking in Flåm and the sauna and cold plunge in Aurland to exploring the Lofoten Islands by car. And catching a 12.5-pound cod on your fishing trip is certainly a memorable way to experience Norway! I’m also happy to hear that the hotels, transportation, and logistics all came together smoothly and that the kimkim app was a useful resource throughout your travels.

I really appreciate your feedback about the early part of the itinerary and the Norway in a Nutshell experience. For a first visit to Norway, it can be a great introduction to the country’s iconic landscapes, but I completely understand your desire for a more off-the-beaten-path experience. That’s exactly the kind of feedback that is helpful when planning a future trip, and I’d be delighted to help you explore some of Norway’s lesser-known corners next time.

Thank you again for trusting me and kimkim with such a special trip. It was a pleasure helping you plan it, and I’m thrilled that you came away with so many great memories. I hope there’s another Norway adventure in your future!

Top notch service! Trip of a lifetime! 10/10 experience!
Italy | Sep 18 - Sep 26, 2026

Elizabeth
Elizabeth S.
Franklin, MI, USA | Reviewed on Sep 27, 2026
Our trip was beyond outstanding! Everything was planned to perfection. The excursions were well-curated, and the coordination of the car service to all locations made life so easy. When we had an unexpected delay in our travels, the local agent, Diliana was very quick to help us change our train reservation, without any delay. The app was simple to navigate and the team was very responsive and receptive. We loved all of the hotels we stayed at, and we know that without a doubt, we will be... Read more

Our trip was beyond outstanding! Everything was planned to perfection. The excursions were well-curated, and the coordination of the car service to all locations made life so easy. When we had an unexpected delay in our travels, the local agent, Diliana was very quick to help us change our train reservation, without any delay. The app was simple to navigate and the team was very responsive and receptive. We loved all of the hotels we stayed at, and we know that without a doubt, we will be using kimkim for future travels! Would recommend without hesitation!

Hotel Reviews
Eitch Borromini Palazzo Pamphilj
Rome

We were only there briefly (26 hours) but the time we were there, we appreciated that this is a very nice hotel, with all of the amenities, and outstanding service. Would highly recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Excelsior Vittoria
Sorrento

The most amazing hotel we have ever stayed in! Service was exceptional, the views were unparalleled, the breakfast was outstanding, and this place cannot be beat. The live music at sunset and breakfast added to the joy at every turn. The pool was also a fun and beautiful place to spend the day!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oltrarno Splendid
Florence

Amazing and unique hotel. Amazing staff. Yummy breakfast. Loved the living room area. Amazing location. Would go back!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to Italy
Welcome to Italy
Italy
Quality of Experience
Evening Trastevere & Jewish Ghetto Culinary Walk
Evening Trastevere & Jewish Ghetto Culinary Walk
Rome
Quality of Experience
Guides, Drivers and Staff
Free Evening in Florence
Free Evening in Florence
Florence
Quality of Experience
Day Trip to Positano & Amalfi by Boat
Day Trip to Positano & Amalfi by Boat
Sorrento

A fun afternoon seeing the Amalfi coast from the water! The best way to avoid the crowds but still get the scenery!

Quality of Experience
Guides, Drivers and Staff
Transport
Depart Italy
Depart Italy
Italy
Quality of Experience
Seafood Cooking Experience
Seafood Cooking Experience
Sorrento

A fun afternoon cooking and eating local seafood!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to Capri Island by Boat
Day Trip to Capri Island by Boat
Sorrento

A perfect way to experience Capri - from the water, with swimming, but then also heading up to Anacapri and Capri for drinks with a view!

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Three Tuscan Wineries with Lunch
Day Trip to Three Tuscan Wineries with Lunch
Florence

Such a fun way to see Tuscany! The variety at the vineyards made for a truly memorable afternoon!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private City Walk with Michelangelo's David
Private City Walk with Michelangelo's David
Florence

The perfect walking tour, complete with just the right amount of information and history, and time to experience Florence.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Sep 28, 2026

Elizabeth, I'm thrilled to hear how much fun you had! I knew the Grand Hotel Excelsior Vittoria would be a major highlight, and I'm glad i was right! Diliana is amazing, I'll be sure to pass along your gratitude because I know she appreciates it with how hard she works.

Every detailed response you gave for the activities and hotels is truly helpful! It's allows myself & our team to know what's worthwhile for others, and it's great to know how much fun you had.

kimkim is always here to help whenever you want to have another memorable getaway!

AMAZING!! 10 out of 5 stars!!
Italy | Sep 18 - Sep 26, 2026

J
Jason S.
Chicago, IL | Reviewed on Sep 27, 2026
If I could give KimKim 10 stars (instead of 5) I would. Seamless trip planning from start to finish. Every private transfer, tour, and experience were amazing and all of the people we interacted with both at KimKim and on the ground during our trip were fantastic. The choice of hotels was impeccable, meeting our desire for small boutique options and 5 star luxury throughout our trip. We had a travel delay due to weather and the team helped us rebook train tickets twice in the same day… all I... Read more

If I could give KimKim 10 stars (instead of 5) I would. Seamless trip planning from start to finish. Every private transfer, tour, and experience were amazing and all of the people we interacted with both at KimKim and on the ground during our trip were fantastic. The choice of hotels was impeccable, meeting our desire for small boutique options and 5 star luxury throughout our trip. We had a travel delay due to weather and the team helped us rebook train tickets twice in the same day… all I had to do was send them a text. Cannot recommend KimKim highly enough.

Hotel Reviews
Eitch Borromini Palazzo Pamphilj
Rome

Spacious room, excellent location. Great spot and very walkable to most of the big sites.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Excelsior Vittoria
Sorrento

True luxury. If you have been to a 5 star hotel in the US, this is easily a 6!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oltrarno Splendid
Florence
Authenticity & Character
Location
Loved the more quiet but still lively and lovely Oltrarno neighborhood
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to Italy
Welcome to Italy
Italy
Quality of Experience
Evening Trastevere & Jewish Ghetto Culinary Walk
Evening Trastevere & Jewish Ghetto Culinary Walk
Rome

Essentially a 5 course progressive meal. Beer, wine, and gelato included. What could be better?

Quality of Experience
Guides, Drivers and Staff
Transport
Free Evening in Florence
Free Evening in Florence
Florence
Quality of Experience
Day Trip to Positano & Amalfi by Boat
Day Trip to Positano & Amalfi by Boat
Sorrento
Quality of Experience
Guides, Drivers and Staff
Transport
Depart Italy
Depart Italy
Italy
Quality of Experience
Seafood Cooking Experience
Seafood Cooking Experience
Sorrento
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to Capri Island by Boat
Day Trip to Capri Island by Boat
Sorrento
Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Three Tuscan Wineries with Lunch
Day Trip to Three Tuscan Wineries with Lunch
Florence

3 vineyards, each offering something different from the others. Great day trip with a small group who quickly became good friends.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private City Walk with Michelangelo's David
Private City Walk with Michelangelo's David
Florence

Knowledgeable guide, great pace. Wonderful introduction to Florence on our first day there.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Sep 28, 2026
Jason, thank you so much for such an incredible review! It was an absolute pleasure helping you plan your trip, and I’m thrilled to hear that everything came together so seamlessly and that you enjoyed the private transfers, tours, experiences, and especially the boutique and luxury hotels. I’m also so glad we were able to step in and help when the weather disrupted your travel plans. Those unexpected moments are never fun, but knowing you could simply send us a text and have the team take... Read more

Jason, thank you so much for such an incredible review! It was an absolute pleasure helping you plan your trip, and I’m thrilled to hear that everything came together so seamlessly and that you enjoyed the private transfers, tours, experiences, and especially the boutique and luxury hotels.

I’m also so glad we were able to step in and help when the weather disrupted your travel plans. Those unexpected moments are never fun, but knowing you could simply send us a text and have the team take care of the rebooking is exactly the kind of support we want our travelers to have.

Thank you again for trusting kimkim with your trip. It was wonderful working with you, and I hope this is just the beginning of many more incredible travels!

Alex Maria Nick Coraima and Lea have all been...
Norway | Sep 11 - Sep 19, 2026

Danielle
Danielle C.
Miami, FL | Reviewed on Sep 23, 2026
Alex Maria Nick Coraima and Lea have all been superb with constant communication and attention to detail. I thank you all so very much for helping to make my first trip to Europe and Norway so amazing! We enjoyed every activity and the flights/hotels were all convenient. Read more

Alex Maria Nick Coraima and Lea have all been superb with constant communication and attention to detail. I thank you all so very much for helping to make my first trip to Europe and Norway so amazing! We enjoyed every activity and the flights/hotels were all convenient.

Hotel Reviews
Scandic Byparken
Bergen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thon Hotel Ålesund
Ålesund
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Svolvær
Svolvær
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Quality Hotel Grand Tromso
Tromsø
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Sep 28, 2026
Danielle, thank you so much for your kind words! It was truly a pleasure helping you plan your first trip to Europe and Norway. I’m so happy to hear that you enjoyed every activity and that the flights and hotels made your journey convenient and seamless. It was wonderful working with you, and I’m thrilled that the trip turned out to be such an amazing experience. I’ll be sure to share your kind words with Maria, Nick, Coraima, and Lea as well. Thank you again for trusting us with such a... Read more

Danielle, thank you so much for your kind words! It was truly a pleasure helping you plan your first trip to Europe and Norway. I’m so happy to hear that you enjoyed every activity and that the flights and hotels made your journey convenient and seamless.

It was wonderful working with you, and I’m thrilled that the trip turned out to be such an amazing experience. I’ll be sure to share your kind words with Maria, Nick, Coraima, and Lea as well. Thank you again for trusting us with such a special trip, and I hope Norway is just the beginning of many more wonderful adventures! I know Greece will be amazing when that comes up next!

Great Trip to Norway!
Norway | Sep 12 - Sep 21, 2026

Gordon
Gordon K.
Newark, NJ | Reviewed on Sep 22, 2026
We had a great time on our trip to Norway. Our local specialist Alex was wonderful with planning the trip. He was very accessible and easy to work with. He was especially helpful when a last minute emergency required us to adjust some of our plans during the trip. Our guides in Oslo (Kathleen), Flam (Bjorn) and Bergen (Kori) were wonderful. If you're thinking about a trip abroad and would like assistance in planning a successful experience, Kimkim is the way to go! Read more

We had a great time on our trip to Norway. Our local specialist Alex was wonderful with planning the trip. He was very accessible and easy to work with. He was especially helpful when a last minute emergency required us to adjust some of our plans during the trip.

Our guides in Oslo (Kathleen), Flam (Bjorn) and Bergen (Kori) were wonderful.

If you're thinking about a trip abroad and would like assistance in planning a successful experience, Kimkim is the way to go!

Hotel Reviews
Scandic Torget
Bergen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Flåm Marina
Flåm
Authenticity & Character
Location
Staff
Hotell Bondeheimen
Oslo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Depart Norway
Depart Norway
Norway
Quality of Experience
Food & Culture Walk
Food & Culture Walk
Bergen
Quality of Experience
Guides, Drivers and Staff
Waterfall Hike & Stegastein Viewpoint Experience
Waterfall Hike & Stegastein Viewpoint Experience
Norway
Quality of Experience
Guides, Drivers and Staff
Transport
Private City Walk
Private City Walk
Oslo
Quality of Experience
Guides, Drivers and Staff
Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Sep 22, 2026
Gordon, thank you so much for your kind words! I had so much fun helping you craft this getaway to Norway, and I’m so glad to hear that you had such a wonderful time. I’m especially happy that you felt supported when issues came up just a couple of days before departing, and more than anything, I'm glad you were both able to still have fun - and that you kept the Waterfall Hike because I knew you'd love it! When something unexpected happens, it can ruin a great time, but you both made the... Read more

Gordon, thank you so much for your kind words! I had so much fun helping you craft this getaway to Norway, and I’m so glad to hear that you had such a wonderful time.

I’m especially happy that you felt supported when issues came up just a couple of days before departing, and more than anything, I'm glad you were both able to still have fun - and that you kept the Waterfall Hike because I knew you'd love it! When something unexpected happens, it can ruin a great time, but you both made the best of it and I'm thrilled you loved Norway! Although moments like those can be stressful, it was important to our team to make the adjustments as smoothly as possible and keep your travels on track.

I’m also delighted to hear that Kathleen, Bjorn, and Kori helped make your time in Oslo, Flåm, and Bergen so memorable. I’ll be sure to pass along your kind words to them.

Thank you again for trusting our team at kimkim with your trip. It was a pleasure having the opportunity to help create your Norwegian adventure, and I hope we have the chance to work together again in the future!

Best regards,
Alex & the kimkim Team

Norway. A Must Trip!
Norway | Sep 2 - Sep 18, 2026

Pamela
Pamela S.
Granite Bay, CA | Reviewed on Sep 19, 2026
Our guide in Oslo was very knowledgeable and fun to be with. She provided a very good overview of the history and places to visit. This was helpful when we spent our last full day there.
The hike outside of Stavanger was beautiful but too difficult for me. Unfortunately I held up the other people on the hike. The guide was very nice but not as helpful for me.
The food walking tour in Bergen was great! The guide was knowledgeable and a lot of fun!
We really enjoyed the cider tasting in...
Read more

Our guide in Oslo was very knowledgeable and fun to be with. She provided a very good overview of the history and places to visit. This was helpful when we spent our last full day there.
The hike outside of Stavanger was beautiful but too difficult for me. Unfortunately I held up the other people on the hike. The guide was very nice but not as helpful for me.
The food walking tour in Bergen was great! The guide was knowledgeable and a lot of fun!
We really enjoyed the cider tasting in Balestrand!! The ciders were great along with the food, and the guide was very quirky in an amusing sort of way. The orchard was so beautiful. Great fun!!
We loved the ferry ride up the fjord to the glacier. The guide was great!!
We particularly loved everything about Flam!! The hotel was a nice spacious break from smaller hotel rooms. Our guide for the kayak tour made the trip lovely. My absolute favorite part about the entire trip was the RIB excursion. It was surreal!! And the guide; he couldn’t have been better. I was a bit tentative about the zip line trip, but it was the most exhilarating one minute I’ve ever spent.
All in all the trip exceeded our expectations!

Hotel Reviews
Flåm Marina
Flåm

Loved the fact that the hotel was a little bit away from the harbor. The extra space made it feel like a small apartment which was nice to be able to spread out. It’s close to a small farm with a restaurant which was very nice.

Authenticity & Character
Location
The view from the small deck was fantastic.
Staff
Cleanliness & Comfort
Kviknes Hotel
Balestrand

I was overwhelmed with the beauty of the hotel as soon as we arrived. The staff couldn’t have been nicer. We enjoyed having a glass of wine in the afternoon and taking in the incredible scenery from the deck!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Radisson Blu Royal Hotel
Bergen

Terrific location! Particularly lovely bar with great casual dining.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Victoria
Stavanger

Very pretty and great location! Wonderful staff and the breakfast was so good’

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Clarion Hotel The Hub
Oslo

Perfect location! The most amazing breakfast ever! Only minor issue is the room was a bit small and no ventilation.

Authenticity & Character
Location
Perfect
Staff
Cleanliness & Comfort
Activity Reviews
Sør-Hidle Island Gardens Visit & Dinner
Sør-Hidle Island Gardens Visit & Dinner
Stavanger

We were overwhelmed with the beauty of the gardens. The food was delicious

Fløibanen Funicular Ride
Fløibanen Funicular Ride
Bergen

This is a must!!

Oslofjord Dinner Cruise
Oslofjord Dinner Cruise
Oslo

It was very nice to see the city from the water at night all lit up with lights. The food was just ok.

Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Sep 22, 2026
Pamela, thank you so much for taking the time to share such a thoughtful review! It was a pleasure helping you plan your Norway adventure, and I’m thrilled to hear that the trip exceeded your expectations. I’m especially happy to hear how much you enjoyed the experiences in Flåm, from the kayaking and RIB excursion to the zip line — it sounds like you embraced some truly unforgettable adventures! The cider tasting in Balestrand, food tour in Bergen, and ferry ride to the glacier also sound... Read more

Pamela, thank you so much for taking the time to share such a thoughtful review! It was a pleasure helping you plan your Norway adventure, and I’m thrilled to hear that the trip exceeded your expectations.

I’m especially happy to hear how much you enjoyed the experiences in Flåm, from the kayaking and RIB excursion to the zip line — it sounds like you embraced some truly unforgettable adventures! The cider tasting in Balestrand, food tour in Bergen, and ferry ride to the glacier also sound like wonderful highlights. Anytime I'm in Balestrand, my life is better - it's one of the greatest, most peaceful places in all of Norway!!!

Thank you as well for sharing your feedback about the hike outside Stavanger. I’m sorry that the experience was more difficult than expected, and I appreciate you mentioning it - I'll take your feedback and share it with other Travelers who consider it in the future. Feedback like this is very helpful as we continue to match travelers with the experiences and guides that are the best fit for them.

It was wonderful working with you, and I’m so glad Norway left you with so many great memories. Wishing you many more adventures ahead, and I hope we have the opportunity to help you plan another trip in the future!

Tusen takk,
Alex & the kimkim Team

Family trip in Rome and Florence
Italy | Aug 6 - Aug 19, 2026

Jason
Jason C.
San Carlos, CA | Reviewed on Aug 23, 2026
We had a great experience on our trip to Italy organized by KimKim. Alex create an awesome itinerary, allowing our family with two kids to find a bit of a balance that allowed the kids to have fun on a scavenger hunt, and making (and of course, eating) gelato, while allowing the parents an opportunity to soak in the history and culture (museum/churches/etc.). Giovanni, our guide for the Colosseum and Roman Forum, was a stand out - he was personable and highly engaging, with lots of funny and... Read more

We had a great experience on our trip to Italy organized by KimKim. Alex create an awesome itinerary, allowing our family with two kids to find a bit of a balance that allowed the kids to have fun on a scavenger hunt, and making (and of course, eating) gelato, while allowing the parents an opportunity to soak in the history and culture (museum/churches/etc.). Giovanni, our guide for the Colosseum and Roman Forum, was a stand out - he was personable and highly engaging, with lots of funny and exciting stories, providing lots of historical, cultural and personal snippets that were delightful, making the tour continuously interesting. I thought the choice of the time of the tours were mostly right (early morning), although we had to make a request to shift one tour to an earlier time to avoid the hot afternoon. We had a great transfer to the airport in Florence, but wished that the one from the airport in Rome was a bit more personable (and on-time).

Everything went smoothly - all organized accommodation, transfers, and activities happened on time without a hitch. Overall, a wonderful adventure that hit the right spot for the family.

Hotel Reviews
Hotel Pendini
Florence

Really central location, right next to one of the main squares in the city, allowing us to walk everywhere.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Argentina Residenza Style Hotel
Rome

Location was really central. Loved the breakfast spread.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Aug 28, 2026
Jason, it was so wonderful helping you build a fun adventure in Italy for your family! Thank you so much for taking the time to share such a thoughtful review! I’m especially happy to hear that the itinerary struck the right balance between experiences the kids could enjoy, like the scavenger hunt and gelato-making, and opportunities for you and your wife to take in Italy’s incredible history and culture. I'm sure revisiting the spots you enjoyed after your wedding, was wonderful with the... Read more

Jason, it was so wonderful helping you build a fun adventure in Italy for your family!

Thank you so much for taking the time to share such a thoughtful review!

I’m especially happy to hear that the itinerary struck the right balance between experiences the kids could enjoy, like the scavenger hunt and gelato-making, and opportunities for you and your wife to take in Italy’s incredible history and culture. I'm sure revisiting the spots you enjoyed after your wedding, was wonderful with the kids! And I’m glad Giovanni made such a memorable impression; guides like him can really bring places like the Colosseum and Roman Forum to life! I personally had a former professor and it doesn't sound like as much fun as you had, but I was also stuck in the afternoon heat LOL!

I also appreciate you sharing the constructive feedback regarding the tour timing and airport transfer in Rome. I’m always grateful for those details - we will use them to improve the experience for future travelers by collaborating on a solution with that partner.

Thank you again for trusting me with your trip, and I hope Italy won’t be your last family adventure with kimkim!

Best regards,
Alex

The railroad from Flam was one of my favorite...
Norway | Jul 28 - Aug 10, 2026

J
Janet M.
Chicago, IL | Reviewed on Aug 11, 2026
The railroad from Flam was one of my favorites! Nice surprise to have Nora come out of the waterfall singing. The transportation and hotel arrangements were well organized. Read more

The railroad from Flam was one of my favorites! Nice surprise to have Nora come out of the waterfall singing. The transportation and hotel arrangements were well organized.

Hotel Reviews
Thon Hotel Opera
Oslo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kviknes Hotel
Balestrand
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Det Hanseatiske Hotel
Bergen

Difficult to manage luggage through the hotel. Very average staff.

Authenticity & Character
Location
Close to everything and walkable distances.
Staff
Not very welcoming, cold and uninviting
Cleanliness & Comfort
Great bathroom!
Quality Hotel Ålesund
Ålesund

Great view of the ocean from our room. Easy to walk to restaurants, museums

Authenticity & Character
Location
Loved looking out the four large windows totheocean
Staff
Cleanliness & Comfort
Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Aug 11, 2026

Thank you so much for your kind review, Janet! I’m so glad to hear that the Flåm Railway was one of your favorite experiences, and what a memorable surprise to have Nora appear singing at the waterfall - I love not sharing that with folks and hearing everyone's pleasant reaction! It was a joy helping you plan your Norway adventure, and I’m especially happy to hear that the transportation and hotel arrangements made the journey feel seamless. I hope you’re already dreaming about your next quest! kimkim is ready to help whenever you want!