Noga Heyman

The support that we received from start to finish was exemplary. The guidance regarding how much territory to cover and the specific sites was perfect. We were not rushed and we saw a lot. The specific site were visited were amazing. The Thorsmork jeep experience was especially good as we were able to hike in a variety of different terrains. Our guide, Carlos, was wonderful. He was knowledgeable, engaging, and personable. The other outstanding location was the Jokulsarlon Glacier Lagoon. It was unlike anything I have ever seen. Our Zodiac boat ride, captained by Hurdur, was a highlight. His appearance, skill, knowledge, and engagement was perfect.

The hotels were exactly what we were looking for and met all our expectations. The breakfasts were a perfect way to start our day; with a full belly. There was a wide assortment of good food and plenty of good, strong coffee.

I'm not sure whether KimKim had any control over the weather, but that worked out very well for us too! The only rain we had was during the nights or while driving. It did not affect our outdoor plans at all. And to top it off, we were finally able to see the northern lights on our last night. Great job all around for your team. I highly recommend them to assist in your vacation planning. And knowing that they were always available if we ran into problems, was another plus.

It is hard to summarize how incredible our trip to Iceland was. Noga, Maria, and Nick were so helpful in the planning. This was our first international trip with our kids (5 &7) and I felt more prepared than I ever thought possible. I can't really pick our favorite thing, because all of our days were full of favorites. The Folklore Walk in Reykjavik with our guide Stephen was a great way to start of our trip. The kids were engaged and we learned a lot about Icelandic culture. We stayed in Stykkishomur on the 3rd and 4th nights of our journey and we fell in love. The hotel had a disc golf course on site and that was an amazing surprise for my husband who is an avid disc golf player. We loved the Black Sand beach, the Geothermal Bakery Experience, and the Laugarvatn Fontana Spa. We were enamored with the waterfalls, the landscape, the moss, the volcanoes, everything along the way was incredible and at one point my kids said "is this a dream??" and I thought maybe it was. On the last full day we did a Food Walk in Reykjavik with guide Andre/Snowy, and this was a complete trip highlight. Both of my kids adored him and we all enjoyed the food (they are adventurous eaters!). Before the airport we hit the Blue Lagoon which was a great way to relax before the airport. We were sad to leave and really excited for our next travel adventure! Thank you kimkim! 10/10

Hotel Reviews

Alda Hotel Reykjavík

Reykjavík

Authenticity & Character

Location

Very walkable.

Staff

Cleanliness & Comfort

Vík Apartments

Vik I Myrdal

Authenticity & Character

We sat on the back patio and imagined what it would be like to move to Iceland.

Location

Very walkable. We loved the Lava Show in Vik, and hanging out by the ocean.

Staff

Check in at the hotel was easy.

Cleanliness & Comfort

Very clean. Spacious. Beds could have been more comfortable.

Hali Country Hotel

Hali

Couldn't love a place more.

Authenticity & Character

This place was charming and authentic. The history of the property was celebrated and preserved and the food was farm to table, prepared with love, and unforgettable.

Location

Only a few minutes drive from Jokusarlon Glacier Lagoon and Diamond beach.

Staff

Everyone was so kind and attentive

Cleanliness & Comfort

Modest stay but we wanted for nothing.

The Greenhouse Hotel

Hveragerdi

Authenticity & Character

The food hall and shop downstairs made this place more than just a hotel. We had some great food and found special gifts for friends and family.

Location

Grocery store across the street. Great hub to go to multiple activities and sights.

Staff

Cleanliness & Comfort

Fosshotel Stykkishólmur

Stykkishólmur

Authenticity & Character

There was a small disc golf course on the property! My husband was thrilled.

Location

Beautiful views, walkable to town and local pool.

Staff

Cleanliness & Comfort

Beds were so comfy and room felt spacious. I slept the best I have in a long time.

Hotel Muli

Reykjavik

Authenticity & Character

Location

Not a lot of food options in walking distance, however it was a good starting point.

Staff

Staff was friendly and helpful. At the included breakfast one of the staff brought goody bags to our kids.

Cleanliness & Comfort

Activity Reviews

Icelandic Food Walk

Reykjavík

Our guide Andre/Snowy, was fantastic. He was very knowledgeable and engaging. Our kids were the only kids on the tour (they love trying new food!) and they were obsessed with Andre. He told them stories about growing up in Iceland and he talked to them while still staying engaged with the group. This was a very memorable experience for us all.

Quality of Experience

Food was so good. This was at the end of our trip and we went to places we hadn't been yet. Highly recommend.

Guides, Drivers and Staff

Andre was a 10/10. So engaging and made the experience exceptional. We really enjoyed our group as well.

Geysir Geothermal Area

Iceland

Quality of Experience

Kirkjufellsfoss

Iceland

Quality of Experience

Trip was overall amazing. I am really glad we did the whole ring road instead of just the golden circle. Every stop we did around the golden circle was way more crowded which takes away from the experience. Seeing all the diversity in the landscapes felt out of this world.

Hotel Reviews

Frost & Fire Boutique Hotel

Hveragerdi

Our room was pretty small and shower water pressure was not good. They had a hot tube and a sauna which was nice. Breakfast didn’t start till 8am which is a problem because we had to catch an early flight

Authenticity & Character

Pretty on the river and near geothermal area

Location

Near geothermal areas

Staff

They let us get to breakfast early

Cleanliness & Comfort

Shower pressure was not great

Hotel Katla by Keahotels

Vík

Rooms were the biggest we came across. Breakfast was standard. The texture of the pillow and comforter was a very interesting choice.

Authenticity & Character

Location

Close to Vik without the noise and traffic

Staff

Cleanliness & Comfort

Comfortable rooms but weird texture bedding

Fosshotel Glacier Lagoon

Hnappavellir

Very nice hotel. Restaurant was amazing and so was breakfast. They have spacious rooms and we loved the sauna and hot baths. Staff even have a feature to call your room if the northern lights are out

Authenticity & Character

Loved the hot baths and sauna

Location

Staff

Very helpful and nice

Cleanliness & Comfort

Rooms were big and comfortable

Hotel 1001 Nott

Egilsstadir

Nice rooms with pretty Mountain or lake views. Restaurant was average but they seemed understaffed especially when a big tour group came in. Doors to the room were a challenge to lock.

Authenticity & Character

Location

In between two cities which made it very convenient

Staff

Seemed understaffed and one employee seemed very confused

Cleanliness & Comfort

Heated floors were nice!

Vogafjós Farm Resort

Myvatn

Loved the farm to table experience here. Rooms were a bit smaller and rustic. We were not able to open windows due to the very prominent sulfur smell from the geothermal areas which made the room hot. Shower pressure was great. Restaurant was great and we loved being able to see the cows as we ate. You can also go pet the cows and the dogs!

Authenticity & Character

We loved the farm experience

Location

Hotel is in an area like a national park so not much around

Staff

Everyone was very friendly

Cleanliness & Comfort

Maybe including some fans in the room due to the outdoor smell making it hard to open windows

Hótel Kea by Keahotels

Akureyri

This hotel was a bit of a maze to get to our room but the rooms were spacious. They don’t have parking spots for guests which was a bit annoying and could be an issue on weekdays when parking is not free. Rooms were spacious and breakfast was good!

Authenticity & Character

Weird layout

Location

Staff

Cleanliness & Comfort

Fosshotel Stykkishólmur

Stykkishólmur

Room was a bit dated but was spacious. Weird fold out shower doors were different. Breakfast was above average with a fair amount to choose from. We love the hotel cat!

Authenticity & Character

We loved the cat!

Location

Small town is near by but a far walk

Staff

Cleanliness & Comfort

Skuggi Hotel by Keahotels

Reykjavík

Pretty average hotel. Beds were comfortable and they provided a fan which was nice because it was on a busier street so we didn’t want to open windows. Location was great. Breakfast was average.

Authenticity & Character

Average hotel

Location

Staff

Cleanliness & Comfort

Clean and comfortable beds

Activity Reviews

Geysir Geothermal Area

Iceland

A bit smelly but so fun to wait for the geysir

Quality of Experience

Explore Stykkishólmur

Snæfellsnes Peninsula

Small town but went to a great restaurant recommended by kimkim

Quality of Experience

Hike to Múlagljúfur Canyon

Iceland

We went on a rainy day. First part was easy. After first lookout point it gets moderate-hard.

Quality of Experience

Explore Vík

Iceland

Went to the famous crepe hut which was great

Quality of Experience

Kirkjufellsfoss

Iceland

Easy to get to from parking lot. Looks like a monitor background

Quality of Experience

Dyrhólaey Arch and Cliffs

Iceland

We didn’t get to see puffins due to the weather

Quality of Experience

Explore Jökulsárlón Glacier Lagoon by Zodiac Boat

Iceland

Very cool experience. They gave us very warm overalls. Got to see some wild life!

Quality of Experience

Guides, Drivers and Staff

Transport

Vök Baths Experience

Iceland

Felt more exclusive than the blue lagoon. Facilities were really nice. Jumped in the lake for some contrast bathing!

Quality of Experience

Vatnshellir Lava Cave Experience

Snæfellsnes Peninsula

Fun to walk through the caves and see how lava created these tunnels.

Quality of Experience

Guides, Drivers and Staff

Transport

Just had to walk outside.

Seljalandsfoss & Gljúfrabúi Waterfalls

Iceland

Was fun to walk around the waterfall.

Quality of Experience

Reynisfjara Beach & Reynisdrangar Columns

Iceland

Cool experience but we had some of the strongest winds we all have ever experienced.

Quality of Experience

Stuðlagil Canyon

Iceland

Very cool to see in person. Walk is easy but long to get there

Quality of Experience

Explore Akureyri

Iceland

We did our most favorite hike of the trip in this town called “Hraunsvatn”. So beautiful

Quality of Experience

Dettifoss, Selfoss, and Hafragilsfoss

Iceland

Europes most powerful waterfall. It is crazy to see all the mist that comes from it.

Quality of Experience

Hidden Waterfalls E-Bike Experience

Iceland

We had some bad weather on the way back but this was a ton of fun and a great way to explore and stay active

Quality of Experience

Guides, Drivers and Staff

Transport

Bikes were great quality

Skogafoss Waterfall

Iceland

Definitely the most crowded waterfall but so worth it. It is really something everyone should see in person

Quality of Experience

Glacier Ice Cave Experience

Iceland

45 minute rough ride but the experience is cool. Guide was great with all his stories

Quality of Experience

Guides, Drivers and Staff

Transport

Long drive crammed in a car

Jökulsárlón Glacier Lagoon and Diamond Beach

Iceland

Diamond beach is a bit underwhelming in the summer.

Quality of Experience

Geological Wonders of Lake Myvatn

Iceland

Very different experience than other parts of Iceland. VERY buggy and a bit smelly but very worth it.

Quality of Experience

Glaumbær Farm & Museum

Iceland

It was cool to see how the Icelandic people lived once but overall not our thing.

Quality of Experience

Blue Lagoon Premium Admission

Iceland

This was a great thing to do post plane ride. Super easy and relaxing

Quality of Experience

Sólheimajökull Glacier Walk

Iceland

This was an awesome experience. We had amazing weather and a great guide who really explored with us. Our group was about 1/4 of the size as the other company which allowed us to see a lot more. Our guide even found us an ice cave!

Quality of Experience

Guides, Drivers and Staff

Transport

About 1 mile hike to get to the glacier

Explore Seyðisfjörður

Iceland

Town is surrounded by beautiful waterfalls and mountains. The town itself is small so you really need about 30-40 minutes to walk around the whole thing

Quality of Experience

Goðafoss Waterfall

Iceland

Pretty waterfall. Can drive to two different parking lots. One side you can climb down and get on the rocks which makes for a good photo! All the options for paths makes it accessible to all ages

Quality of Experience

Pro: Noga found us the perfect place to watch the eclipse. It was not on her list of hotels so I know she did extra work to find this place. Our requests and questions were quickly responded to by Noga, Summer, & Chinh. At this point I would have rated this a 5 star travel company.
Con: We were on the last part of the trip which was in the city of Balboa. The hotel that was booked did not have AC. We had insisted that all our hotels have AC. This was important due to health issues. The hotel claimed their AC was working and insisted we wait until the room cooled down. We waited 2 hours and the temp on the thermometer didn’t budge. The AC May have been running but did not have the power to cool down the room at all! We were told there were no other rooms with any different AC by the hotel staff. We talked with Kimkim. We were offered a 50% off on the 2nd night, full price on 1st night. I.e. 25% off on the 2 nights. This was inadequate. We should get a full refund. I said if that hotel couldn’t accommodate us we needed a different hotel. We were informed that was our choice but if Kimkim found another place we would have to pay another Kimkim booking fee! The hotel itself claimed the AC was working therefore no refund. It was a he said, she said situation and Kimkim chose to take the side of the hotel. Essentially calling us liars. We went to another hotel out of pocket. The Kimkim 25% refund helped with that inadequately. Final rating 1 star.
Another note: Shop for travel insurance first before considering the Kimkim travel insurance.

Iceland was incredible! Noga helped us plan a multigenerational trip for the whole family.
Everything was seamless once we arrived and the app allowed kept us on track and organized throughout our journey.

Activity Review

Skaftafell Glacier Hike

Iceland

This was a great adventure and Maria was awesome. Our only negative comment is that this tour company has you walk about 30 minutes to the start whereas other companies drive you right to the base.

Quality of Experience

Guides, Drivers and Staff

Transport

Take you to the base

Our group of 6 travelers recently took a fabulous trip to Iceland using KimKim's travel planning services. Nick, Noga, Maria, and the team at KimKim provided an amazingly diligent and professional level of input, knowledge, and responsiveness that made our trip rich with Icelandic experiences that will last a lifetime. Noga listened attentively to all of our interests and travel preferences and choreographed a complete travel plan filled with wonderful sights, accomodations, food, navigation and adventure. Her depth of Icelandic knowledge was both wide and deep. The travel plan we settled on was meticulously detailed and accurate, leading to a visit to Iceland that was full and exceeded our expectations. Nick was vital in assisting with a travel glitch with one of the excellent local tour guide firms that KimKim pointed us to and led our Icelandic tours. Maria provded superb background support, solidifying the overall top notch experience for our group. Thanks to the team at KimKim, they are high-performing service provider that I'd recommend highly to others. Sandy S

We loved our trip. We can't wait to go back to Iceland.

What an amazing, well-organized trip! Our 3 generational family, ages 3-76 spent 7 days exploring Snaefellsness & the Golden Circle. KimKim magically put together the perfect itinerary, made hotel and rental car arrangements & made many of the necessary reservations for some fun excursions. They built in flexibility too! Noga, Nick & Maria were all wonderful & stayed in touch throughout the trip. Kudos!