Iceland Travel Agents

I liked the preplanning and the zoom call before departure.
Car rental- there is no longer a shuttle to Blue Car Rental. We were told the airport management discontinued all shuttles to car rentals in January. Blue Car also has no signs in airport to follow while other car rentals do. Thank you for telling us to be sure to get WiFi before we left- we did have to ask to receive.
Reykjavík Marina- Berjaya Hotel- the staff was wonderful and very helpful to give guidance and to assist with city parking.
Northern Lights- the tour was not what we expected but we feel very lucky that we saw a spectacular display! The guide shared very little information about the lights, constellations or how to take a good pictures. The concept is great but was not the best experience.
Dog sledding and Sky Lagoon- fabulous!
We were upgraded for Sky Lagoon and suggest for others in the future. It was nice to have a private changing area.
Hot springs- it does not compare to the Sky Lagoon spa experience.
Loved the cliff walk and black beaches!
We were sorry whale watching was cancelled but certainly understood and you were very quick to offer alternatives and refund our money.
Geothermal Bread experience- It was touristy.
National Park- crazy windy weather. Sorry we did not get to explore more.
Super jeep experience- fantastic! Carlos was terrific, very knowledgeable and even added a cave to the day. Highly recommend!
Hotel Budir, Hotel Rangá and Panorama Glass Lodge- all great!
Hotel Ranga- Their evening observatory cabin with telescopes was a fun experience and guide very knowledgeable.
The Glass Lodge- a unique experience!
Vic- a long ride and not sure worth the travel. The weather was rainy so perhaps would have found more charming on a sunny day!
We had multiple days of snowy weather, white outs, rain, road closures- you did warn us and had us prepared- thank you! But I don’t think you can stress enough.
Your general suggestions on tipping, currency, what to pack, etc- very helpful and accurate.
KimKim and Noga did an excellent job, and it was an amazing trip. Thank you so much! I will recommend you to others.

Hotel Reviews

Panorama Glass Lodge West Iceland

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Very unique location

Hotel Rangá

Hella

Authenticity & Character

Location

Staff

Cleanliness & Comfort

My favorite hotel for our trip

Hótel Búðir

Búðir

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Rooms very quaint

Reykjavík Marina - Berjaya Iceland Hotels

Reykjavík

Authenticity & Character

The staff

Location

Great location

Staff

Informative and helpful

Cleanliness & Comfort

Activity Reviews

Gerðuberg Basalt Cliffs

Iceland

Very snowy day- unable to really experience.

Hvammsvík Hot Springs Experience

Iceland

Raw outdoor experience!

Sky Lagoon Experience - Saman

Reykjavík

Northern Lights & Stargazing

Reykjavík

We were very lucky and saw a spectacular display!

Explore Reykjavík

Reykjavík

We accomplished on our own- a great walking city!

Icelandic Dog Sledding

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Wow, where do I begin!

Reached out to KimKim a few months before our planned trip to Iceland planned for early February.

Adam was assigned as our personal concierge during the planning process and we couldn't have asked for a better, more informative guide to things to do in Iceland! All of the accommodations, excursions, etc mentioned below were set up by Adam and they were perfect.

Basically the process is you give your concierge an idea of rough dates you will be in Iceland, things you want to do or see, and a rough budget and they start the process of giving you choices so you can fine tune your itinerary to fit your needs. I am usually the travel planner but was really nice having someone take the reigns.

We only had 6 days so stayed in the South. We stayed in 3 primary locations -- Blue Lagoon, Vik, and Reykjavik.

Blue Lagoon -- Blue Lagoon is only about 20 minutes from the airport so a great place to go after the long flight from the US. We splurged and stayed 2 nights at the Retreat at the Blue Lagoon and it was worth it! Felt like being in a spa environment 24 hours a day. Literally walk around all day in your fluffy robe, take dips in a private area of the lagoon an much as you like, get spa treatments included in the stay (do The Ritual!), got an in-water massage, and ate at the onsite restaurants including Michelin Star restaurant Moss where I proposed to my girlfriend our last night there (luckily she said yes :-)) Wonderful place to relax and get used to the new time zone while enjoying one of Iceland's iconic thermal pools. True luxury experience.

Vik -- We had rented a nice little 4 wheel drive SUV set up through Adam and so set out to Vik on the most southern tip of Iceland as a jumping off point for some excursions in the area. Adam had sent along driving directions in google maps that included stops along the way to see waterfalls, museums, and other sites along the route which was very convenient -- so nice to be able to come and go and not be just one a 30 or 40 getting on and off the tour bus which we saw plenty of. Weather was actually really nice so road conditions were superb luckily. Stayed at Black Beach Suites just outside of Vik and it was really great, onsite bar and restaurant so we could wind down each day with a drink or two. We actually included Vik on our itinerary to get away from light pollution to see the Northern Lights but unfortunately it was cloudy the whole time we were there (apparently Vik is the rainiest spot in Iceland!) so saw none there. We went on 2 excursions while in Vik -- Ice Cave Tour and Snowmobile on the glacier. Both were freaking awesome, would recommend them to anyone wanting to get out and about in the Vik area.

Reykjavik -- After Vik we drove back to Reykjavik, this time on a little bit different course which included more places to stop and see the sites. Stayed at Hotel Borg which was centrally located to everything. Walked around and saw the sites including the famous church and road leading to it, finally saw the Northern Lights right from the harbor in Reykjavik so get to check that off the bucket list. Drove over to the Sky Lagoon on our last day to get one last thermal pool fix which was nice. Great way to calm down before flying back home.

Overall I cannot recommend Iceland and KimKim enough, especially our concierge Adam! He was in contact beforehand, helping us set up our packed itinerary so we got to see the maximum amount in our short time there and was available while we were there for the few things that came up (also, if your concierge is not available due to days off or hours they will put you in touch with others if needed). Just a great experience, will use KimKim on my next trip to Iceland or other places they can help and recommend them to anyone interested!