Kimkim Trip Reviews for Iceland

Reviews from actual kimkim travelers. We publish all reviews.
4.7
(187 reviews)
Read 187 reviews by travelers who booked their trip on kimkim
Joyce

Trip to iceland, Iceland - Nov 28 - Dec 3, 2018

Traveler: Joyce T. - Local specialist: Laufey Sigurðardóttir

We had such an amazing time in Iceland! Our guide, Jon, was super nice, helpful and really help made our trip a memorable experience. The first day, there was a wind storm and many of the tours were cancelled - Jon helped us find an alternate route and rearranged the day's itinerary so we were able to still see all the attractions for the day. The accommodations provided were also very comfortable, and we especially loved Fosshotel Nupar (too bad there were no northern lights the two nights... read more

We had such an amazing time in Iceland! Our guide, Jon, was super nice, helpful and really help made our trip a memorable experience. The first day, there was a wind storm and many of the tours were cancelled - Jon helped us find an alternate route and rearranged the day's itinerary so we were able to still see all the attractions for the day. The accommodations provided were also very comfortable, and we especially loved Fosshotel Nupar (too bad there were no northern lights the two nights we were there), and also the apartment at Guesthouse Sunna. Everyone we met on the trip was very knowledgeable and kind, and we had a wonderful time!!

Highlights: The glaciers, Diamond beach and the glacial lagoon - those were my absolute favorites!!

Iceland and the northern lights, Iceland - Nov 20 - Nov 24, 2018

Traveler: Alfredo H. - Local specialist: Chris McCarty

Great trip
Beautiful country
Great and friendly service
I will use your services again!
Thank you

Explore iceland in 5 days - seven optimized itineraries to help you make the most of your short trip to iceland , Iceland - Nov 1 - Nov 7, 2018

Traveler: Sanjeev S. - Local specialist: Preeti Bhide

Our trip to Iceland would not have been so easy and enjoyable without the help from Preeti and team Kimkim. When the topic of travelling to Iceland with friends & family came across I started my research and planning, having traveled many different places in the world and my love to plan trips, I was not sure if I will be open to use someone's help. My first interaction with Preeti changed my mind, Preeti and Kimkim team took all the input from me and my group and planned a itinerary, which... read more

Our trip to Iceland would not have been so easy and enjoyable without the help from Preeti and team Kimkim. When the topic of travelling to Iceland with friends & family came across I started my research and planning, having traveled many different places in the world and my love to plan trips, I was not sure if I will be open to use someone's help. My first interaction with Preeti changed my mind, Preeti and Kimkim team took all the input from me and my group and planned a itinerary, which we modified until we got it right with my group, Kimkim team was very patience all along. They even asked us to change our route from our final itinerary to what would make our drive more efficient. Our group of twelve visited West, Golden triangle and South coast of Iceland. We enjoyed the Lava fields, Diamond beach, hot pods near Reykjavik and of course a spectacular Northern lights near Vik. The drives in Iceland were very beautiful and how can we forget the horses and FLUFFY herd of Sheep. I am not sure we could have visited all these places and stayed in the locations of our own in our seven days without the help from Kimkim team. I will highly recommend Kimkim to anyone. I will try Kimkim again for all my other trips as well.

Trip to iceland, Iceland - Nov 13 - Nov 18, 2018

Traveler: Michael F. - Local specialist: Chris McCarty

Chris was very helpful in helping select, discuss, and finalize the exactly right itinerary for my trip needs. All the details were quickly, efficiently and correctly handled. Very thorough knowledge of all aspects of local life and entertainment and fantastic value overall as a service.

Trip to iceland, Iceland - Nov 2 - Nov 7, 2018

Traveler: Heather C. - Local specialist: Zeynep Sidal Snævarr

This was the trip of a lifetime. Thanks to Zeynep's planning, I was able to experience much of Iceland's must-see-list in my five days there. From start to finish, everything was planned perfectly and allowed me to enjoy my time visiting without any stress.

Armando

Iceland - 2018, Iceland - Oct 27 - Nov 2, 2018

Traveler: Armando N. - Local specialist: Halldor Bjarkason

We would like to thank Halldor for the last minute planning on our Iceland Vacation.

While searching for the Northern lights, he did a great job at moving us around for our best chances.
Our Itinerary also include some amazing scenic sites and recommendations.

Iceland, Iceland - Sep 12 - Sep 20, 2018

Traveler: Leo T. - Local specialist: Preeti Bhide

Our trip to Iceland coincided with our 35th wedding anniversary and my two month recovery from hip replacement surgery. We had a slightly rocky start as the ride from the airport didn't drop us off at the hotel but instead at the bus depot, a 20 dollar ride to the hotel. Because it was a special time for us I booked the Icelandair Reykjavik Marina hotel for 4 nights so we could enjoy the city and its sights and cuisine. The hotel was fantastic and perfectly located. The room I booked came... read more

Our trip to Iceland coincided with our 35th wedding anniversary and my two month recovery from hip replacement surgery. We had a slightly rocky start as the ride from the airport didn't drop us off at the hotel but instead at the bus depot, a 20 dollar ride to the hotel. Because it was a special time for us I booked the Icelandair Reykjavik Marina hotel for 4 nights so we could enjoy the city and its sights and cuisine. The hotel was fantastic and perfectly located. The room I booked came with a social hour that included free wine and beer and snacks which took a little of the edge off of the expense of Iceland. I hired the kimkim team to plan the next 4 days and they came through with a spectacular agenda in the Golden Circle and the South of Iceland. They arranged for the rental car, three hotels, and forwarded the agenda which included google map directions, vouchers for a zodiac boat tour of the ice lagoon, and an ice cave exploration. We were picked up in the morning to get the car. The car came with a wifi hot spot and a garmin nav device. Driving in Iceland is easy once you get the feel of the two lanes roads that become one lane over bridges. Our mapquest instructions broadcast through the radio and were perfect during our first days exploring through the glorious, sometimes strange landscape. Waterfalls and photo ops every few feet it seemed. We drove approximately 235 km on the Golden Circle and stopped at Thingvellir National Park, got drenched by an active Geyser but recovered with a mug of spectacular lamb soup, saw the magnificent Gullfoss waterfall. We ended our day at the Hotel Ranga. This was another beautiful hotel with rustic charm and amazing views, including one of the most productive Salmon rivers in Iceland right in their back yard. We continued on around the Island towards the east coast with more astonishing landscapes but at this point our mapquest couldn't find a network. Fortunately we had printed the itineraries and had the Garmin navigation device so we were ok. We visited black lava beaches, looked at seals and took photo's of icebergs on the beach before donning our survival suits and flotation devices for a zodiac ride on the lagoon. We were up close to a glacier that represents one 6th of the landmass of Iceland. The day was really wonderful but we were ready for a quiet night in our next Hotel, the Fosshotel Nupar. This was a bit of a disappointment as it was a little old and tired looking but since we booked late there were no better accommodations to be found. We were there for 2 nights. It did have a nice bar lounge that played some really great music. I should mention that all the hotels kimkim booked for us came with a full breakfast which again helped the budget from bleeding too much. The last day took us through the charming town of Vik with its lovely red and white church standing over the town and from which one had spectacular views of the ocean and the surrounding landscape. We drove through miles of lava fields, the largest in human history, that was other worldly! We took our time, visited the Bridge between the continents where the Euroasian and the American tectonic plates meet. I had to cancel the ice cave adventure as it involved some climbing which my new hip just wouldn't allow. Kimkim were gracious enough to refund that portion of the trip and we were very grateful. It gave us a little more time to drive to the most geothermal area of Iceland and feel the heat! We also at some point went to a waterfall that had a rainbow in front of it for hours and one that we walked behind. Our last night was at the Hotel Berg near the airport for our return flight the next day. Iceland is one extraordinarily beautiful country and we picked what must have been be nicest 8 days in the year. It was sunny every day with only one having a mild rain squall. Unfortunately it was cloudy at night so the only time we saw the Northern lights was on the plane as we approached Iceland. Just an excuse to return. So thank you Preeti, our kimkim travel coordinator, and her colleagues, and kimkim itself for helping us make memories.

Fimmvörðuháls hike - the ultimate guide to one of iceland's best day hikes, Iceland - Oct 24 - Oct 28, 2018

Traveler: Colleen A. - Local specialist: Midgard Adventure Team

Everyone I dealt with was absolutely wonderful! Very friendly and helpful. Chris did a great job!. Heimir was an excellent tour guide! It was so amazing to be greeted so warmly by everyone at the coffee break. Bjorg greeted all of us with a warm smile and a handshake. The tour was outstanding!!

Iceland south coast tour - 7 days, Iceland - Oct 5 - Oct 11, 2018

Traveler: Louise T. - Local specialist: Sotiria Prodromiti

The hotel accommodation arranged were overall good and the travel map was well marked with the route and locations of hotels and places of interest clearly indicated.

However the following negative experiences limited the extent and the peace of mind for us to fully enjoy the trip despite a well planned itinerary.

i) Upon arrival, to our surprised we were informed that Hong Kong currency (eventhough it is a major currency which is accepted internationally) was not accepted at the money... read more

The hotel accommodation arranged were overall good and the travel map was well marked with the route and locations of hotels and places of interest clearly indicated.

However the following negative experiences limited the extent and the peace of mind for us to fully enjoy the trip despite a well planned itinerary.

i) Upon arrival, to our surprised we were informed that Hong Kong currency (eventhough it is a major currency which is accepted internationally) was not accepted at the money changer at the airport; which led to some initial concerns and delays resulting in our arriving late to Reykjavik.. This was a disappointment as we had chosen the itinerary to spend an extra day in Klauster instead of Reykjavik and had planned to explore Reykjavik on day of arrival.

ii) The pickup by Enterprise Car Rental was late and we have to call a few times to chase them. We were also surprised that the pickup to their office was only for 2 instead of the group which meant that the rest had to wait at the hotel. This delay resulted in a rush to cover the place of visits and we only arrived at the hotel in Henna very late.

iii) The rental car developed some noise after we went off-road to visit some of the places of interest on the very first day which was a Saturday. Eventhough we managed to contact their helpline, we were unable to have it checked at a service centre since it was a weekend. This created a overhanging worry over us for the next 2 days as we were worried that the car may fail any time and in a remote location.

iv) We managed to send the car to a service centre in Klauster on Monday. The time spend waiting and checking again cause further unnecessary delays. We also had to pay for the maintenance in advance.

v) As we only reach back to Reykjavik after 5pm, we could only drop-off the car at the bus terminal parking area and email the claims for reimbursement as we had opted for a Zero access insurance coverage. To-date we have not received even a acknowledgement of my email nor reimbursement.

vi) There was an initial error in the number of pax (2pax instead of 4pax) stated on the voucher for the Flybus transport to airport. After we reported this, a replacement voucher was subsequently received via email. We only realized that the new voucher was issued with a wrong travel date when pointed out by the staff at the bus-station. Prior to that we had to endure suspense and worries of missing our flight as there was no pickup from Bus Stop at the designated time and repeated calls to enquire and chasing for a pickup. Eventhough it was our error to only check that the number of pax was correct and not double checking the travel date on replacement voucher, we had not expected an error since the first voucher had the correct date. Luckily the management at the bus terminal was kind enough to arrange for a taxi to send us to the airport at no extra cost so that we could be on time to catch our return flight.

Regrettably the above bad experiences soured what could otherwise had been a great holiday and tour for our family with what Iceland has to offer.

Regards

Sotiria Prodromiti, local specialist, responded to this review:

Hi Louise,

Thanks for taking the time to review your trip here in Iceland.

Feedback from our guests is important so that we can improve our services and partnerships.

I am glad to hear that you were happy with the trip overall and the hotel arrangements I made for you!

I also would like to apologize for the confusion regarding the flybus, that was overlooked by me and I am very sorry for the inconvenience. I am glad that you changed the date directly with the operator with no further... read more

Hi Louise,

Thanks for taking the time to review your trip here in Iceland.

Feedback from our guests is important so that we can improve our services and partnerships.

I am glad to hear that you were happy with the trip overall and the hotel arrangements I made for you!

I also would like to apologize for the confusion regarding the flybus, that was overlooked by me and I am very sorry for the inconvenience. I am glad that you changed the date directly with the operator with no further issues.

Regarding the currency, I have looked into our conversation and can see that, on the 17th of September, I informed you that the ISK is the only currency accepted in Iceland and that you could use your cards for almost anything. I am not sure if you did not see this message that led you to expect that Hong Kong currency would be accepted.

I also wanted to apologize regarding the issues with the rental car. It would be great if you had let us know during your trip so that we could contact Enterprise directly to resolve the matter, without you having to worry during your trip.
I have contacted them now to raise the issue and will message you accordingly as soon as I have their response. Hopefully, you will be satisfied with the outcome!

Once again, I would like to thank you for travelling with us and hope that you made some long lasting memories in Iceland.

I wish you many more trips in the future!

Best,
Sotiria

Trip to iceland, Iceland - Oct 12 - Oct 16, 2018

Traveler: Lee G. - Local specialist: Sotiria Prodromiti

Had a great time in Iceland for a sort visit. Only 4-5 days but included Circle, South Coast and Food tour, all great.

Sotiria Prodromiti, local specialist, responded to this review:

Hi Lee,

I m glad you enjoyed your trip here in Iceland and thank you for taking the time to write this review!

I hope we will get to welcome you again in the future.

Regards,
Sotiria

Trip to iceland, Iceland - Oct 8 - Oct 15, 2018

Traveler: John N. - Local specialist: Chris McCarty

I procrastinated my trip planning to Iceland until it was a week before my departure and I decided to try Kimkim. Chris was pleasant to work with and the process was seamless. It took less than 2 days to complete the planning as I wasn’t very picky on what I wanted to do and just let Chris do his work.

Trip to iceland, Iceland - Oct 5 - Oct 12, 2018

Traveler: Michele S. - Local specialist: Zeynep Sidal Snævarr

Zeynep helped plan our wonderful adventure. The map she provided was highlighted with sights to visit and was our bible.

Kimiko

Trip to iceland, Iceland - Oct 5 - Oct 12, 2018

Traveler: Kimiko K. - Local specialist: Zeynep Sidal Snævarr

Zeynep created a fantastic trip for us. The accommodations were all very nice; the detailed map was very, very helpful; and the suggested sights were mostly spectacular and unique. Our experience of Iceland was just fantabulous. I enjoyed most the west and south coasts. Although the 'golden circle' was nice, it was not as interesting and the west coast and the glaciers to the south.

Trip to iceland, Iceland - Oct 5 - Oct 12, 2018

Traveler: Josephine M. - Local specialist: Zeynep Sidal Snævarr

I had spent weeks trying to plan a trip to maximize time in Iceland for 5 people. I stumbled across the kimkim site and was assigned Zeynep as our specialist. She crafted our trip the way we wanted and from there the arrangements fell into place (meaning Zeynep did all the work!). With my busy schedule, I did not have the time to investigate each selection - I trusted Zeynep and she did not let us down.

Everything about the trip from the moment we landed exceeded our expectations. We... read more

I had spent weeks trying to plan a trip to maximize time in Iceland for 5 people. I stumbled across the kimkim site and was assigned Zeynep as our specialist. She crafted our trip the way we wanted and from there the arrangements fell into place (meaning Zeynep did all the work!). With my busy schedule, I did not have the time to investigate each selection - I trusted Zeynep and she did not let us down.

Everything about the trip from the moment we landed exceeded our expectations. We were pleasantly surprised that Zeynep had mapped out our route and hand wrote the particular sites that she thought we would want to see. Every day worked out perfectly. We even saw the Northern Lights which was the much hoped for point of the trip.

We especially appreciated the private transfers from the airport (Christian), the hotels (especially Skuggi - fantastic breakfast!), the car rental and the Blue Lagoon excursion. None of my group had any complaints and the only bad part of the trip was leaving Iceland. It is such a beautiful country and we were so happy with our experience there!

Jo Ann

Trip to iceland, Iceland - Oct 3 - Oct 10, 2018

Traveler: Anastasia M. - Local specialist: Preeti Bhide

Hello,
Our trip to Iceland was amazing! So well planned by Preeti and team. Everything on the itinerary was detailed and worked really well. The timing of drives and sightseeing was perfect. Also, the pre-booked tours were very interesting and provided us with an experience that we would have otherwise not had.
We were also very happy with the accommodation and included breakfasts which really saved us time each morning. Only Hotel Hilda in Reykjavík was a very tiny room. However, the... read more

Hello,
Our trip to Iceland was amazing! So well planned by Preeti and team. Everything on the itinerary was detailed and worked really well. The timing of drives and sightseeing was perfect. Also, the pre-booked tours were very interesting and provided us with an experience that we would have otherwise not had.
We were also very happy with the accommodation and included breakfasts which really saved us time each morning. Only Hotel Hilda in Reykjavík was a very tiny room. However, the location of the hotel was very convenient. We found driving in Iceland quite easy- even with many tourists on the roads.
Overall, we had good weather- particularly in the important places where clear skies was a benefit to most enjoy the scenery. We even saw the Northern Lights in Höfn which was such a bonus for us.
Thank you so much for organising this amazing trip for us. I have already recommended KimKim to some friends and family members and would definitely use your booking team again.
Thank you again
Ann & Thor Morris

Best day hikes in iceland, Iceland - Aug 30 - Sep 15, 2018

Traveler: Kris M. - Local specialist: Preeti Bhide

Preeti did an excellent job tailoring our trip to our interests and responded quickly when we ran into snags.

5 days of iceland’s highlights: east to west from egilsstadir via jokulsarlon to reykjavik, Iceland - Sep 16 - Sep 20, 2018

Traveler: Lana M. - Local specialist: Sveindis María Sveinsdóttir

I had never heard of KimKim prior to researching our trip to Iceland and I came upon it by accident. Nobody in my social circle has heard of KimKim either, so I wasn't sure what the experience would be like. We submitted a request for assistance and were immediately connected with Sveindis María who very patiently worked with us to perfect our trip. We booked about 9 months in advance and Sveindis remained available to us throughout the duration of that time, kindly answering any questions or... read more

I had never heard of KimKim prior to researching our trip to Iceland and I came upon it by accident. Nobody in my social circle has heard of KimKim either, so I wasn't sure what the experience would be like. We submitted a request for assistance and were immediately connected with Sveindis María who very patiently worked with us to perfect our trip. We booked about 9 months in advance and Sveindis remained available to us throughout the duration of that time, kindly answering any questions or concerns we had. Everything was like clock work from the moment we stepped off the plane. We did not have a single problem with any of the bookings and greatly enjoyed every single tour we went on. We feel that Sveindis perfectly selected the companies for our bookings and would highly recommend each one. We took a domestic flight from Reykjavík to Egilsstaðir which was exceptional, and picking up the rental car in Egilsstaðir was very easy. We drove from Egilsstaðir back to Reykjavík over 5 days and absolutely LOVED our time in Iceland. We were able to experience kayaking on Jökulsárlón glacier lagoon, a glacier hike on Sólheimajökull, horseback riding at Eldhestar, and a trip to Blue Lagoon. My experience with KimKim and with Sveindis María far exceeded my expectations. I was honestly blown away by how lovely everything turned out and would very highly recommend them both. Thank you, from the bottom of my heart, for helping us create such an unforgettable trip. We will never forget it!

5 days of iceland’s highlights: east to west from egilsstadir via jokulsarlon to reykjavik, Iceland - Sep 16 - Sep 20, 2018

Traveler: Melissa W. - Local specialist: Sveindis María Sveinsdóttir

We had a truly memorable time in Iceland. Sveindis did a wonderful job helping to assure that we were able to make the very most of our time. From kayaking a glacier lagoon, hiking a glacier, and horseback riding, we had the time of our lives. We would definitely use Kimkim in the future.

Matthew

Honeymoon iceland, Iceland - Sep 2 - Sep 15, 2018

Traveler: Matthew M. - Local specialist: Sotiria Prodromiti

Sotiria,
I can't thank her enough for all her help and kindness. She planned the perfect trip for us, just wish we could have stayed another 2 weeks.

Sotiria Prodromiti, local specialist, responded to this review:

Hi Matt,

I am most happy to see that you enjoyed your honeymoon and it was a great pleasure to plan this trip with you guys!

I wish you all happiness together and hope to welcome you back in Iceland!!

Say hi to Natalie!
Sotiria

Best day hikes in iceland, Iceland - Aug 30 - Sep 15, 2018

Traveler: Laura D. - Local specialist: Preeti Bhide

So happy to meet Preeti, Halldor and their family! The itinerary was exactly what we wanted to do! Though some days were packed and we had to skip some things. But we got in plenty of hiking and excursions. We were very please with the hotels and guesthouses too! For the very few issues we had, they were so responsive and gave great service!

We loved all of the hotel choices except for FossHotel Lind. The shower smelled like sulphur and the room was too small to open your luggage... read more

So happy to meet Preeti, Halldor and their family! The itinerary was exactly what we wanted to do! Though some days were packed and we had to skip some things. But we got in plenty of hiking and excursions. We were very please with the hotels and guesthouses too! For the very few issues we had, they were so responsive and gave great service!

We loved all of the hotel choices except for FossHotel Lind. The shower smelled like sulphur and the room was too small to open your luggage anywhere.

Our favorite hotels were:
>Tungulending; loved the location and the novelty of it! We could have stayed here awhile!
>Hotel Hellnar was wonderful and we loved the costal walk to Arnarstapi
>Hotel Heydalur - we loved this place! It would be a great place to stay for a couple of nights! Nice pool, hot pots, horseback riding, hiking, and we loved the animals! (dogs and an arctic fox!)
Heydalur was hard to find.  The gps to a dilapidated building with broken windows! We were driving on a narrow dirt road. We went back to a sign for Heydalur. The only sign was “restaurant “ so we went in to ask and that was the place.
>Hotel Bork - we loved the large rooms and the location right by the small harbor with an easy walk to dinner on the harbor at KAFFI DUUS. The food was great!
>Glacier World hotel, loved the little glacier museum with the video explaining how the community built the walls to save their town from the melting glaciers

Our favorite Restaurants:
>Tjoruhusid in Isafjordur was fabulous! We talked about the food there the entire rest of the trip! We actually enjoyed going there for lunch when the price was cheaper and it wasn't so crowed.
>Sjavaborg restaurant in Hvammstangi - the lamb shank and cheese cake was fabulous
> Cafe Vogafjos in Mytvatn, food was great and it was neat it was attached to the cow barn
> Pakkhusid in Hornafjordur; the langoustine was soooo good! It was neat to see the boat that brought them in right out the window
>Efsti-Dalur, found this on our own on the way to the Secret Lagoon. A wonderful cow farm that makes their own ice cream. We stopped back here for dinner after the Secret Lagoon

Favorite Hikes:
>Hellnar costal walk to Arnarstapi
>Dynjandi waterfall - it took our breath away!
> Landmannalaugur! Quite a crazy road to get there, but that was my favorite place. It was so beautiful!
>Valagil gorge; loved the beautiful grass land, the blue berries and the "surprise" gorge and waterfall
> Dimmuborgir - Beautiful hiking trails through lava rock formations. The plants interspersed in the rocks were so pretty, they look like a garden.
>Seydisfjordur; we loved this little harbor town... so picturesque. We did a small hike to to the man made structure called the singing concrete.  It was a great view of the town from up there!
> westman island Heimeny

We loved this place! There were still some Puffins and the desk clerk at the hotel told us how to find them. We hiked around the cliffs near the golf course where we got a picture of some. We also enjoyed the aquarium and the volcano museum. We heard about the kids rescuing pufflings and ran across some caring a big box. Sure enough they had a puffling they were getting ready to release. It was so cool to share this experience with them.

Excursions:
>Hellulaug hot pot
We loved this little remote hot pot! The view was fabulous! We had a little trouble finding it. It was further up the road than we could figure out. Found someone walking down the road that helped us find it. Also, it would have been nice to know there was a restaurant right there. Based on the itinerary, the only place we saw for dinner was on the car ferry and that food was not good.
>Kayaying in Isafjordur
We loved the kayak excursion in Isafjordur. It would have helped to know a little more about the gear they were going to provide, but it worked out okay. It was also confusing on where to meet. The voucher was not correct.
> Inside the Volcano!!! We LOVED this! It might be helpful to warn people that it is about a 2 mile walk to the base camp and 1/4 mile up the side of the volcano. But it was so worth it! It would have been helpful to know they were going to feed us meat soup (or vegetarian version) afterward. It was so good, but didn't know and had brought sandwiches to eat.
> Husavik Whale tour was a bust, but I guess you can't always count on seeing whales. There was a beautiful sunset that evening and we would have rather eaten at Tungulending and enjoyed the sunset.
>Jokulsarlon Glacier Lagoon 
our kayak trip was cancelled because of wind and rain, but the lagoon was well worth seeing the beautiful blue ice

Helpful hints:
> 100Kr coins needed for many of the WC we stopped at along the way.
> The Driving plan link on Day 12 had the wrong starting point. We couldn't use it, but we loved the Driving plan links provided to us for the entire trip! FYI, you might let the customer know that link is in the itinerary, I didn't realize it was there until right before we left.

We had an absolutely wonderful time. The itinerary was perfect for us! Thank you!

Trip to iceland, Iceland - Sep 9 - Sep 14, 2018

Traveler: Dave L. - Local specialist: Sveindis María Sveinsdóttir

We had a great time in Iceland. Our tours were thoughtfully planned out. In 5 days we got a really good look at all parts of Iceland. We did have a little problem with Luxury Minibus Tours but our agent, Sveindis, was helpful in solving that issue. Every tour we went on had knowledgeable, pleasant guides who really knew what they were doing. I really appreciated that on our Glacier Hike. Our guide, Renata, was fabulous!!!

Explore iceland in 5 days - seven optimized itineraries to help you make the most of your short trip to iceland , Iceland - Sep 3 - Sep 8, 2018

Traveler: Terri C. - Local specialist: Christina Degener

Fantastic, couldn’t have asked for better planning or customer service. Thank you so much for all your great recommendations and we can’t wait to get back to Iceland! We will certainly be a returning customer.

Christina Degener, local specialist, responded to this review:

Hi Terri,

I am so glad to hear that you had a great time here in Iceland! Thanks a lot for taking the time to write this review and I hope to welcome you again in the future.

Best regards,
Christina

Highlights of iceland, Iceland - Aug 29 - Sep 5, 2018

Traveler: Annette P. - Local specialist: Caroline Bjarnason

Caroline was very responsive to our multiple requests. The hotels all met our need which included room enough for 2 adults and 2 teenagers . The costs for this trip were lower than some other travel agencies .

Caroline Bjarnason, local specialist, responded to this review:

Wonderful to hear that you had such a great road trip. Iceland is truely a special place , suitable for all ages! It was fun to plan together this family adventure and arrive at an end result that delivered :)

Trip to iceland, Iceland - Aug 14 - Aug 22, 2018

Traveler: Sara H. - Local specialist: Preeti Bhide

We had a great experience planning our 9 day self drive trip around Iceland August 2018 with Kimkim. Preeti was extremely helpful and easy to work with. We appreciated her personal input and planning. We loved the places we stayed at. They were modern, clean and each had a special touch of Iceland. All our activities were well planned other than the whale watching, which was the tour facilities fault. They forgot to put our name down on their list and created few hours of delay in our... read more

We had a great experience planning our 9 day self drive trip around Iceland August 2018 with Kimkim. Preeti was extremely helpful and easy to work with. We appreciated her personal input and planning. We loved the places we stayed at. They were modern, clean and each had a special touch of Iceland. All our activities were well planned other than the whale watching, which was the tour facilities fault. They forgot to put our name down on their list and created few hours of delay in our schedule. Other than that glitch, we had an absolutely great time and truly enjoyed our visit. Preeti had an excellent itinerary planned for us, and we got to see all the things we wanted to see and places we wanted to go to. Thanks Preeti for all your help. Our accommodations were great.

Explore iceland in 5 days - seven optimized itineraries to help you make the most of your short trip to iceland , Iceland - Sep 3 - Sep 8, 2018

Traveler: Lauren C. - Local specialist: Christina Degener

Our trip to Iceland was excellent! Christina made a wonderful itinerary for us and the entire experience was seamless. We felt like we received a great value for the price. Thanks! LC

Christina Degener, local specialist, responded to this review:

Thanks for your kind words, Lauren. I am so happy to hear that you enjoyed your trip here in Iceland.

All the best,
Christina

10 days in icelend, Iceland - Aug 18 - Aug 28, 2018

Traveler: Mike J. - Local specialist: Preeti Bhide

kimkim WowWow,

Preethi and Haldor both planned our trip and helped us along the way. They replied to all inquiries and beforw and during the trip and sent detailed instructions for access to our lodgings and activities. They arranged our rental car for trip around Iceland - all our lodgings - sightseeing itnerary - Blue lagoon (Premium Entrance) - Iceberg lagoon kayaking, glacier walk, ice climbing, ice cave trip, and Silfa snorkeling. The itinerary they set up included links to... read more

kimkim WowWow,

Preethi and Haldor both planned our trip and helped us along the way. They replied to all inquiries and beforw and during the trip and sent detailed instructions for access to our lodgings and activities. They arranged our rental car for trip around Iceland - all our lodgings - sightseeing itnerary - Blue lagoon (Premium Entrance) - Iceberg lagoon kayaking, glacier walk, ice climbing, ice cave trip, and Silfa snorkeling. The itinerary they set up included links to GoogleMaps navigation for our route.

All in all - I would highly recommend kimkim. They really did everything and it turned out perfectly. I would use them in the future.

Thank you Preeti and Haldor.

Mike and family.

Karen

Active and history, Iceland - Sep 1 - Sep 7, 2018

Traveler: Karen S. - Local specialist: Midgard Adventure Team

I communicated with Tanya using KimKim. My questions were answered within 24 hours (except on weekends or her days off). The responses I received were direct, professional, respectful, and thorough. I had concerns about communicating via email, as it took more time than if I communicated by phone, but the result was as complete and satisfying as it might have been by phone.

The staff at Midgard, with no exceptions, were helpful, polite, welcoming, and responsive. Tanya actually loaned me her... read more

I communicated with Tanya using KimKim. My questions were answered within 24 hours (except on weekends or her days off). The responses I received were direct, professional, respectful, and thorough. I had concerns about communicating via email, as it took more time than if I communicated by phone, but the result was as complete and satisfying as it might have been by phone.

The staff at Midgard, with no exceptions, were helpful, polite, welcoming, and responsive. Tanya actually loaned me her clothes and shoes since my luggage hadn't arrived, and I was to go on a Super Jeep tour that would include weather changes, and river walking.

The dorm rooms, bathrooms, showers, and community room were clean and modern, and the beds private - with curtains facilitating the privacy. There was room at the foot of the bed to put some personal item and locked drawers sufficient to hold everything I had - and more.

I took the Super jeep Tour to Thorsmork (please excuse my Icelandic spelling from this point on!). Clara, the guide, was a terrific story teller, and provided a varied experience, including physical activity, which I found refreshing.

The Landmannalauger tour was less interesting to me - a lot of driving, and some opportunities for photos - with a short hike and a hot springs experience. This might be more suited for people who prefer an easier tour.

Unfortunately, there were several experiences I was unable to have - a biking trip and 2 of the shorter hikes - because there were not enough people signed up. The bike I rented was unsafe, but they had others I could use - I declined, but decided to try later, and Tanya, again my hero, loaned me her bike.

I went horseback riding - a treat, and snorkeled the tectonic plate divide - also a treat. Also, "Lava" the volcano and earthquake exhibit nearby was an amazing experiential education about both.

The meals I had there were excellent.

Trip to iceland, Iceland - Aug 19 - Aug 29, 2018

Traveler: jana v. - Local specialist: Zeynep Sidal Snævarr

When my friend and I decided to tour Iceland on our own, we knew we needed a bit of guidance. We found that with Zeynep. First, she is a great listner. Second, she is a great planner. Zeynep took what she heard and presented back to us a great road tour, identifying points of interest along the way. Throughout the trip, our pre-book rooms and side excursions were flawless, all of which allowed us to experience Iceland and its beauty to the fullest. Thanks to all who made this trip such a memorable one and especially to Zeynep!

Want to see glacier, blue lagoon, gieser, whales, northern lights. guided tours, snorkeling, glacier walk, day hikes , Iceland - Aug 30 - Sep 4, 2018

Traveler: Kelly H. - Local specialist: Zeynep Sidal Snævarr

Everything that was planned went off without a hitch except we were unable to get to a trail head because we did not have a 4x4 rental car. We spent 5.5 days in Iceland - was up from dawn to dusk. Really needed a lot more time to hike around the features_ not just stop and take pictures. Overall, great adventure. All tour guides were awesome. Iceland is shockingly expensive. Paid $30 for a hamburger.

Fimmvörðuháls hike - the ultimate guide to one of iceland's best day hikes, Iceland - Aug 12 - Aug 19, 2018

Traveler: Lynn c. - Local specialist: Midgard Adventure Team

The hike was beyond beautiful and our KimKim guide was terrific. My family of five had a fabulous day of it. It took us about 10.5 hours which is a little longer than they anticipate because the guide had to help me through the couple of high narrow spots — which he did patiently and calmly; I couldn’t have asked for better support for my fear of heights.... that is a good reason to use a guid , beyond the fact that it took all stars out of finding our way or making that final bus back.... read more

The hike was beyond beautiful and our KimKim guide was terrific. My family of five had a fabulous day of it. It took us about 10.5 hours which is a little longer than they anticipate because the guide had to help me through the couple of high narrow spots — which he did patiently and calmly; I couldn’t have asked for better support for my fear of heights.... that is a good reason to use a guid , beyond the fact that it took all stars out of finding our way or making that final bus back. KimKim was great to work with and gave us great lunches and hiking poles and a surprise bbq at the end of the hike. This was expensive — but one of the best uses of our money in Iceland!

Trip to iceland, Iceland - Aug 26 - Aug 31, 2018

Traveler: kirsten b. - Local specialist: Sotiria Prodromiti

We had an amazing trip. We went horseback riding on the beach, we visited the secret lagoon, saw amazing waterfalls, went on a lava cave tour, went on the sushi boat tour and the blue lagoon. Everything worked out perfectly, not one snag. So happy we did this :)

Sotiria Prodromiti, local specialist, responded to this review:

Hi Kirsten,

I am so glad to hear that you had a nice trip here in Iceland!

Thanks a lot for taking the time to write this review and I hope to welcome you again in the future.

Best,
Sotiria

Iceland, Iceland - Aug 18 - Aug 25, 2018

Traveler: Toby R. - Local specialist: Halldor Bjarkason

Halldor did a great job organizing our vacation. We especially liked the first 2 days north of Reykjavík (the Snaefellus area) as there were very few tourists. We liked the hotels except the one in Reykjavik. The Blue Lagoon was fun and we liked the horse back riding. Thanks for the restaurant recommendations they were very good. We enjoyed the black sand beaches and all of the water falls.

Hiking in the highlands: iceland's volcanic trails, Iceland - Jul 28 - Aug 2, 2018

Traveler: Eugenia L. - Local specialist: Halldor Bjarkason

Our experience in Iceland was amazing!
We loved all the activities that Halldor planed for us. The place that we liked the most was Landmannalaugar, and Halldor made us a great recommendation of hiking the blue mountain, great views!! Also it was a very beautifull and clear day.
The lodging were pretty good, we loved that they all included breakfast and were clean.
The car rental service gave us a car that wasn't exactly 4x4, it was a good car in general, just on the river crossing part on... read more

Our experience in Iceland was amazing!
We loved all the activities that Halldor planed for us. The place that we liked the most was Landmannalaugar, and Halldor made us a great recommendation of hiking the blue mountain, great views!! Also it was a very beautifull and clear day.
The lodging were pretty good, we loved that they all included breakfast and were clean.
The car rental service gave us a car that wasn't exactly 4x4, it was a good car in general, just on the river crossing part on our way to Thorsmork it was a bit stressfull with that car, but we manage the situation and we did it!
We are very greatfull to Halldor and the people from Kimkim that we came across, they were all very helpfull and kind, and gave us very good advices. We´re looking forward to return back soon!

One day hike, Iceland - Aug 15 - Aug 15, 2018

Traveler: Sue M. - Local specialist: Midgard Adventure Team

A fantastic day with a local guide - great hiking with some cool, secret canyons and waterfalls. Lunch was amazing. Best of all were Jon’s Saga stores and personal love for the region. More than we expected!

Midgard Adventure Team, local specialist, responded to this review:

Hi Sue,
I know, right! Jón is a colorful character that everybody loves and he loves everybody :D
Thank you for your comment, good to hear that you enjoyed the tour with us.

The best from the Midgard team.

Explore iceland in 5 days - seven optimized itineraries to help you make the most of your short trip to iceland , Iceland - Aug 8 - Aug 13, 2018

Traveler: Lesley A. - Local specialist: Preeti Bhide

We really enjoyed the itinerary and the hotels that were selected. Would have appreciated a bit more detail and tips. For example the day trip to the waterfall, where there was no opportunity to get lunch, a note suggesting to take a picnic lunch would have been helpful. Also some detail on the timing of activities would help plan the day better - seal colony viewing duration, whale watching duration etc.

Trip to iceland, Iceland - Jul 23 - Jul 31, 2018

Traveler: Laura B. - Local specialist: Zeynep Sidal Snævarr

We had a wonderful trip to North and West Iceland with our 2 year old daughter! Everything that Zeynep recommended was wonderful and completely doable with a toddler in tow. We especially loved seeing the geothermal areas in Myvatn, our awesome boat ride to see the puffins from Husavik, and the pebble beach on Snaefellsnes peninsula where a seal swam right up to us! Such a gorgeous country, and Zeynep's arrangements kept us out of the tourist crowds while still letting see so many amazing things.

Eneken

Explore iceland in 5 days - seven optimized itineraries to help you make the most of your short trip to iceland , Iceland - Aug 1 - Aug 6, 2018

Traveler: Eneken M. - Local specialist: Zeynep Sidal Snævarr

Thank you Zeynep and kimkim, we had the most wonderful days in Iceland!!!
Everything was so well organized and worked as swizz clock that we had to worry about nothing, just make sure we will get to next place in time.
We had asked for budget accommodation, but were amazed how great and cozy all hostels, gueshouses and hotels were - Sunna’s guesthouse in Reykjavik had the best location! Guesthouse Lambastaðir was so cozy, just like somebodys home and the late night hot tub was brilliant. Same... read more

Thank you Zeynep and kimkim, we had the most wonderful days in Iceland!!!
Everything was so well organized and worked as swizz clock that we had to worry about nothing, just make sure we will get to next place in time.
We had asked for budget accommodation, but were amazed how great and cozy all hostels, gueshouses and hotels were - Sunna’s guesthouse in Reykjavik had the best location! Guesthouse Lambastaðir was so cozy, just like somebodys home and the late night hot tub was brilliant. Same in hotel Katla. I’m not surprised all the places were fully booked.
Zeynep, we are so greatful fore the trip plan you had made for us. We visted almost everything you had marked on handwritten map - it was clever to use different colours, which made it really easy to understand. And small hints like the lobster restaurant Fjöribordid, wow!!! So worth of vsit.
And we loved ice hiking at Solheimajökull. It was the only day pouring rain, but we got everything we needed to stay dry. We really loved our guide who was so professional in hinking, but also fun and friendly as person. We will treasure that day for a lobg long time. And eveything he told about glaciers and melting really got us thinking about global warming and the results. Thank you Asgard Beyond!
We can also say only greatest thanks to Zodiac tours for boat tour on Ice Lagoon, what a experience! No one should miss it if in Iceland.
I left peace of heart to Iceland and hopefully will return some day to explore more. Just loved it!
Eneken and friends

William

Trip to iceland, Iceland - Jul 23 - Jul 30, 2018

Traveler: William R. - Local specialist: Preeti Bhide

We had an excellent time in Iceland and particulary liked the scheduled activities (Glacier walk and Iceberg lagoon boat ride). We also very much enjoyed our overnight on Westman Is. On the south coast we loved the major waterfalls-Seljalandsfoos, Skogarfoss and Gullfoss-, the black beaches-Dyrholaey & Reynisfjara . Also the wildness and vastness of the Snaefellsne was a highlights.

The amount of dramatic and beautiful scenery was unlimited and endless in Iceland.

Preeti made several... read more

We had an excellent time in Iceland and particulary liked the scheduled activities (Glacier walk and Iceberg lagoon boat ride). We also very much enjoyed our overnight on Westman Is. On the south coast we loved the major waterfalls-Seljalandsfoos, Skogarfoss and Gullfoss-, the black beaches-Dyrholaey & Reynisfjara . Also the wildness and vastness of the Snaefellsne was a highlights.

The amount of dramatic and beautiful scenery was unlimited and endless in Iceland.

Preeti made several suggestions that were excellent-Fjadargljufur Canyon, Route 558 through the lava filed and the Floi Bird Reserve, plus a wonderful ice cream stop Efstidalur. We prefer the less crowded stuff and these tips were good. We thought other than Gullfoss, the Golden Circles was overcrowded and not appealing.

People of Iceland were very nice and helpful. Over all it was great. As pescaterians , the food was fine and supermarkets were good shopping

We liked the accommodations particularly when isolated a bit and in beautiful place. However the apartment for 2 nights in Reykjavik while in a great location could have been a bit nicer. Also we spoke about the last nights accommodation at West Park and were offered a refund (shared bathroom and sitting area) and pretty basic all the way around.

Jo

Iceland, Iceland - Jul 20 - Jul 25, 2018

Traveler: Jo Z. - Local specialist: Halldor Bjarkason

The Westfjords were recommended first by Preeti and this was a highlight of the trip. Halldor took over after the initial contact.

Our main complaint is the vehicle. We were assigned a Renault delivery truck that had been converted to carry passengers. We experienced the following problems. The seats were to close together, the van was noisy, but worst of all, the leaf spring suspension made the vehicle very uncomfortable to ride in not only on some of the rough backcountry roads, but even on the well paved roads.

Iceland in july , Iceland - Jul 6 - Jul 13, 2018

Traveler: Gabriella P. - Local specialist: Preeti Bhide

Our trip to Iceland was amazing! We were very pleased with the sites and recommendations made by Preeti and kimkim - so much so that we want to visit again - and soon.

Things that stood out:
While we enjoyed the entire trip, the following stood out as truly exceptional experiences: the south coast, Jokulsarlon glacier lagoon, the glacier hike, the fjords on the east coast (Hotel Bjarg was charming!), Arnarstapi hotel and the surrounding area, Skaftafell national park, Kirkjufell mountain,... read more

Our trip to Iceland was amazing! We were very pleased with the sites and recommendations made by Preeti and kimkim - so much so that we want to visit again - and soon.

Things that stood out:
While we enjoyed the entire trip, the following stood out as truly exceptional experiences: the south coast, Jokulsarlon glacier lagoon, the glacier hike, the fjords on the east coast (Hotel Bjarg was charming!), Arnarstapi hotel and the surrounding area, Skaftafell national park, Kirkjufell mountain, Reynisfjara beach, Djupalonssandur beach, Londrangar, and Thingvellir National Park. Plus, we loved all the waterfalls, and we would most definitely recommend to anyone going to Iceland to drive around the country - it is simply breathtaking.

Things we'd do differently:
Our itinerary was quite full, which at times felt like there wasn't enough time to enjoy many of the locations fully. Also, we visited Perlan on the last day of our trip, and looking back, we think Perlan would have been great at the start to help provide more background and context to the area we explored. While all of the hotels were clean and sufficient, our least favorite was Hotel Laugarbakki, perhaps because of its remoteness (and the hot tubs were rather cold). Given that we drove around the country, we might also recommend a different car (a crossover perhaps or SUV) other than the sedan we received. While most of the routes were paved, we did occasionally find ourselves in the middle of bumpy gravel roads and a more durable car would have eased our minds a bit - though our sedan worked out just fine, and we did not have any difficulties.

Trip to iceland, Iceland - Jul 19 - Jul 23, 2018

Traveler: Emily H. - Local specialist: Sotiria Prodromiti

Was super helpful in planning our trip and coordinating the moving pieces. Sotiria was super responsive and knowledgeable!

Sotiria Prodromiti, local specialist, responded to this review:

Hi Emily,

Thank you so much for taking the time to review your trip here in Iceland!

I am very happy to hear that you were satisfied with the arrangements and with our communication. It has been a pleasure working with you!

Best,
Sotiria

A week in iceland: 4 unique road trips filled with highlights & hidden gems, Iceland - Jul 5 - Jul 20, 2018

Traveler: Mick E. - Local specialist: Sveindis María Sveinsdóttir

Our 16 day self drive tour went off very well. It was well planned by Sveindis Maria and only once or twice did we feel that we could have traded a day or so in a particular area for a longer stay where we were. We felt that our consultant had heard our desires and heeded them well in her planning.
We discovered truly extraordinary food in Hotel Borealis. The hotel itself was a comfortable but not exceptional lodge - with a fabulous view down the valley - but the chef was a wonder with both... read more

Our 16 day self drive tour went off very well. It was well planned by Sveindis Maria and only once or twice did we feel that we could have traded a day or so in a particular area for a longer stay where we were. We felt that our consultant had heard our desires and heeded them well in her planning.
We discovered truly extraordinary food in Hotel Borealis. The hotel itself was a comfortable but not exceptional lodge - with a fabulous view down the valley - but the chef was a wonder with both vegetables and meat. The meal there was unmatched and I think will be unmatched long after we return home. To add to it, our waiter was a delight.
Our 2 most beautiful rooms were both in Fosshotels - at Hőfn and Eastfjords. The Eastfjords hotel has an intetesting museum attached and built into it. Though the weather was rainy, the fjords here were really beauffiful. We recommend exploring them all and not being deterred by gravel roads.
The lava flows and craters at Krafla, the one desolate and the other awe inspiring, were fascinating as was the intricate shoreline of the Myvatn lakes.
The slow reclamation of the lava fields by lichen, moss and wildflowers was interesting to see as we moved from very recent to very old fields. The coastline on the roads to the Westfjords is not to be missed.
We heartily recommend the Settlement Cafe and associated museum in Borganes and the food at the Reykholt Fosshotel. Best salad in Iceland.
Our only disappointments were 2 rainy days and the Fosshotel in Reykjavik. It was tired and grubby. That said, the staff there was pleasant, kind and helpful.

Trip to iceland, Iceland - Jul 14 - Jul 22, 2018

Traveler: Amy C. - Local specialist: Preeti Bhide

Preeti was fantastic! Each day was filled with great adventures and experiences! Preeti was available for quick questions and advice at any time , and was really interested in preparing a trip that fit our interests!

Two week self drive trip to iceland, Iceland - Jun 30 - Jul 14, 2018

Traveler: Ben B. - Local specialist: Preeti Bhide

My wife, Renee, and I had a memorable and exciting 14 day trip driving an AWD vehicle all the way around Iceland in early July. Preeti at kimkim did a fantastic job taking into account what we wanted to do, working out the logistics of how much we would likely be able to drive/accomplish in a day and choosing hotels for us that were all 3+ star and met and, in many cases, exceeded our expectations. She also incorporated a variety of guided activities into our schedule. The final package... read more

My wife, Renee, and I had a memorable and exciting 14 day trip driving an AWD vehicle all the way around Iceland in early July. Preeti at kimkim did a fantastic job taking into account what we wanted to do, working out the logistics of how much we would likely be able to drive/accomplish in a day and choosing hotels for us that were all 3+ star and met and, in many cases, exceeded our expectations. She also incorporated a variety of guided activities into our schedule. The final package was delivered to us as a pdf document with day-to-day instructions, Google driving maps and vouchers for hotels and activities that we had pre-paid for. All-in-all a very seamless experience and well worth the small percentage service fee included in the final reckoning. My only somewhat minor criticism was that it was hard to decide what to include and what not to, based simply on cost, as the car rental, activities and hotel bills were not itemized prior to payment. For those trying to budget, I would strongly recommend searching on the web in addition to working with Preeti for a better idea of itemized costs before committing.

The best things about Iceland are the incredible scenery, especially the volcanic landscapes, seascapes, waterfalls and turf-roofed houses and churches, and the flora and fauna, especially the Icelandic Horses, puffins and arctic foxes. All of it was wonderful, even if the weather was not always cooperative. Expect to have a backseat full of wet rain gear, as you get in and out at frequent intervals to explore roadside attractions and take photos! Places that I would highly recommend include ALL the waterfalls (including Gjain and Haifoss, two of our favorites which we added to Preeti's itinerary), the road to Landmannalaugur, the icebergs at Jokulsarlon, Petra's Stone Collection in Stodvarfjordur and Audunn's Mineral Collection in Djupivogur, Seydisfjordur (especially the sushi at Nord Austur), puffin viewing at Halmarholmstri, hiking around Lake Myvatn and Asbyrgi, the Whale Museum at Husavik, the Herring Museum at Siglufjordur, the Settlement Center at Borgarnes, Hornstrandir Nature Reserve, and the reconstructed fishing station at Osvor. Overall, I'm so glad we did not spend too much time in Reykjavik or waste our money on the Blue Lagoon, as the rest of Iceland has so much more to offer.

Among the organized activities Preeti set up for us, we particularly enjoyed horseback riding among the geothermal springs at Eldhestar, a glacier hike near Skaftafell, and eating uni (sea urchin) and scallop sashimi freshly bottom trawled from the floor of Breidafjordur on our Viking Sushi tour. While we did successfully track three humpback whales on our whale watch tour in Husavik, it was a very wet ride and we had hoped to see other species, so it was a bit disappointing. The weather (10 foot swells!) also caused our trip by boat to Hornbjarg, the bird cliffs on the north side of Hornstrandir Nature Resrve, to be cancelled, but Preeti and her husband came to the rescue and arranged for us to go instead to Hesteyri on the south side of the Reserve, where we had an enjoyable hike to an old whaling station. We had booked a kayaking tour in Isafjordur the next day, but we were too tired to contemplate it and the weather looked foreboding still. Luckily, Preeti was able to cancel at no charge for us and we received a refund for this and the shortened Hornstrandir trip very promptly on our credit card. Finally, on our last day in Iceland, we were booked for the Inside the Volcano tour near Reykjavik. When we got there, the weather was really ghastly and we called Preeti to ask if we should/could cancel. She persuaded us to go, despite the weather, as she revealed that it was the most expensive tour we had booked on the whole trip. So we bravely marched two and a half miles across the lava in our yellow slickers and had an incredible experience descending more than 200 meters inside an extinct volcano, something I'm sure we'll never get the chance to do again. On top of that, we got to see an adorable baby arctic fox who had taken up residence under the trailer for the base camp at the volcano. So, THANK YOU Preeti for persuading us to persevere and for organizing such a great trip. Thank you also for going above and beyond to retrieve Renee's expensive Swarovski binoculars that she left at Hesteyri and ship them efficiently for us to Reykjavik's domestic airport, where we could pick them up before our departure back to the US. You get the highest recommendation from us!

Fimmvörðuháls hike - the ultimate guide to one of iceland's best day hikes, Iceland - Jul 10 - Jul 13, 2018

Traveler: Sharlene G. - Local specialist: Siggi Sveinsson

This was our first trip to Iceland so we depended upon KimKim to advise us on appropriate tours and day trips. While the weather was not ideal, we still had a great time, and are very satisfied with our guide and the itinerary. Highly recommend, particularly if you’re not familiar with Iceland.

Iceland outside of reykjavik, Iceland - Jul 2 - Jul 11, 2018

Traveler: Sarah C. - Local specialist: Preeti Bhide

It was great to have Preeti's help once we were in Iceland. We encountered a few problems as we went, due to weather and cancellations, and she had to do some reshuffling and re-booking. It was nice to continue on our vacation while she handled the headaches- I don't know what we would have done without her help. The driving plan had lots of suggestions for stops and optional detours that were wonderful. We were very glad to have her to turn to during our stay. I wish that we had been given... read more

It was great to have Preeti's help once we were in Iceland. We encountered a few problems as we went, due to weather and cancellations, and she had to do some reshuffling and re-booking. It was nice to continue on our vacation while she handled the headaches- I don't know what we would have done without her help. The driving plan had lots of suggestions for stops and optional detours that were wonderful. We were very glad to have her to turn to during our stay. I wish that we had been given more choice and explanation during the planning process- particularly around accommodations. The hotels were always clean and located near the next day's activities, but we would have liked a higher class of accommodation and hotels with more personality. We had booked two nights on our own before enlisting help, and the places we booked were much nicer than what we got through Kimkim. Preeti really never asked what we were looking for or what price range we were looking for- we gave her some ideas for activities we'd like and she gave us back a fully planned trip and price for the trip without an explanation about how the price was set. In the end, we had a wonderful vacation and were glad that we went through Kimkim/Preeti, I just wish we'd felt a little more in control of and aware of the vacation we were embarking on. One thing that we came to appreciate during our trip was how Preeti had tried to steer us away from the Golden Circle- we felt obligated to see some of the sights there, and ultimately insisted on including it in the itinerary. She obliged and squeezed it in. We enjoyed the rest of Iceland much more than the Golden Circle. It was a zoo. We were glad we spent the majority of our trip elsewhere, where there are just as many beautiful and unique spots but a third of the people.

Trip to iceland, Iceland - Jul 1 - Jul 10, 2018

Traveler: Judi L. - Local specialist: Preeti Bhide

The hotels we stayed in were fine - but directions to them were sorely lacking.

In general directions were poor.

Iceland adventure, Iceland - Jun 30 - Jul 8, 2018

Traveler: Alexandra L. - Local specialist: Sotiria Prodromiti

Overall the trip was great. We loved Iceland. The printed book that was given to us had several errors. For instance, a waterfall recommended for us to see was listed on two days. It was a clear mistake but confusing for me at first. Also, one night there was a hotel listed in the written part of our itinerary but there was a different hotel listed on the back. Errors like this are unacceptable to me. I also could have used a phone call immediately prior to departure to walk me through... read more

Overall the trip was great. We loved Iceland. The printed book that was given to us had several errors. For instance, a waterfall recommended for us to see was listed on two days. It was a clear mistake but confusing for me at first. Also, one night there was a hotel listed in the written part of our itinerary but there was a different hotel listed on the back. Errors like this are unacceptable to me. I also could have used a phone call immediately prior to departure to walk me through everything. Our point of contact was responsive so can't fault her for that. Our trip turned out great but I don't think I would recommend your service. I'm a neutral supporter.

Sotiria Prodromiti, local specialist, responded to this review:

Hi Alexandra,

Thank you for taking the time to review your trip here in Iceland, I am very happy to hear that you enjoyed your trip! I am sorry that you were not as happy with the description in the final itinerary and I apologize for the confusion regarding the hotel, I must have failed to change it when the change of accommodation was made. However, I have been reviewing the itinerary and I could not figure which waterfall was suggested twice.

Regarding the phone call, we don't usually... read more

Hi Alexandra,

Thank you for taking the time to review your trip here in Iceland, I am very happy to hear that you enjoyed your trip! I am sorry that you were not as happy with the description in the final itinerary and I apologize for the confusion regarding the hotel, I must have failed to change it when the change of accommodation was made. However, I have been reviewing the itinerary and I could not figure which waterfall was suggested twice.

Regarding the phone call, we don't usually call our guests upon arrival due to the different arrival times, but you are always welcome to visit us in the office and go through the details of your trip, as mentioned in your itinerary.

Thanks again for travelling with us and the great collaboration in organizing your tour.

I wish you many more great trips in the future!

Best,
Sotiria

Trip to iceland, Iceland - Jul 1 - Jul 10, 2018

Traveler: Otto S. - Local specialist: Preeti Bhide

Super trip in spite of the miserable weather. The itinerary was excellent. Preeti handled the refunds for the cancelled excursions speedily. The only item that must be improved is the directions to the booked hotels - there were none. Our car navigation system handled the two hotels with street addesses (Hotel Orkin & Hotel Bjarg) but we spent a lot of time finding the others. E.g. it would have been useful to know that Efri-Vik Bugalows are co-located with Hotel Laki. All the... read more

Super trip in spite of the miserable weather. The itinerary was excellent. Preeti handled the refunds for the cancelled excursions speedily. The only item that must be improved is the directions to the booked hotels - there were none. Our car navigation system handled the two hotels with street addesses (Hotel Orkin & Hotel Bjarg) but we spent a lot of time finding the others. E.g. it would have been useful to know that Efri-Vik Bugalows are co-located with Hotel Laki. All the accomodations were good - we especially enjoyed Hotel Bjarg. The background information that we received should also mention the numerous Visitor Information Centers. They were an excellent resource. We really enjoyed the Myvatn Nature Baths. Thanks for a great trip.

Iceland 2018, Iceland - Jun 29 - Jul 12, 2018

Traveler: Debbie W. - Local specialist: Halldor Bjarkason

We booked a 14 day ring road trip. Planned it a year in advance. Everything went smoothly for the most part, but the hiccups made it more of an adventure.I loved the West Fjords the most the scenery was beautiful and it was the only time sun was shining so that helped. When we had any issues or questions during the trip they emailed us in a timely manner. I would not hesitate to use this service again.

Christina

12d11n iceland road trip, Iceland - Jun 21 - Jul 1, 2018

Traveler: Christina R. - Local specialist: Caroline Bjarnason

My travel specialist, Caroline, did an excellent job planning our summer vacation in Iceland! Not only did she book all of our accommodations, rental car, and some excursions, she also provided detailed information on sight-seeing and restaurant recommendations. She was even available while we were on the road in Iceland to provide tips on last-minute excursions. During the planning process, Caroline was very flexible with changes to our travel plans and provided excellent advice. I highly recommend Caroline to anyone looking to book a road trip in Iceland!

Caroline Bjarnason, local specialist, responded to this review:

It was a pleasure to work together on this trip plan, arriving at a plan that ticked all the boxes for you. So pleased to hear you returned home from Iceland with treasured memories :)

Layover, Iceland - Jun 30 - Jul 3, 2018

Traveler: Tim S. - Local specialist: Zeynep Sidal Snævarr

The information provided allowed us to make the best use of our short time in Iceland.

Zeynep Sidal Snævarr, local specialist, responded to this review:

Hi Tim,

Thank you very much for the nice review, it makes me happy to hear that you could make the best use of your short break in Iceland! I hope this trip has convinced you to visit Iceland again for a longer period of time!

All the best,
Zeynep

Iceland, Iceland - Jun 17 - Jun 23, 2018

Traveler: Todd V. - Local specialist: Preeti Bhide

It was our first time using kimkim and we have already recommended it to others. Preeti's itinerary provided a great balance - logistics were taken care of and we had reservations for a few excellent activities, but she also left us with suggestions for add-ons and free time to explore on our own. That made it better than an all-inclusive tour while being a lot less stressful than planning it all ourselves. I'm glad we chose to spend the first days in the remote and beautiful eastern fjord... read more

It was our first time using kimkim and we have already recommended it to others. Preeti's itinerary provided a great balance - logistics were taken care of and we had reservations for a few excellent activities, but she also left us with suggestions for add-ons and free time to explore on our own. That made it better than an all-inclusive tour while being a lot less stressful than planning it all ourselves. I'm glad we chose to spend the first days in the remote and beautiful eastern fjord country before we drove to the more heavily touristed southwest. I think we were both impressed most by the ever-changing and dramatic landscape shaped by volcanoes and glaciers.

Trip to iceland, Iceland - Jun 14 - Jun 22, 2018

Traveler: Jan O. - Local specialist: Sotiria Prodromiti

Our guide, Birgir Jóhannsson was very good. He was intersting, polite, accommodating to our needs. The hotels/guest houses which were booked were very modest. Of the five nights there, four were very bare. Two had no TV, no soap in some of them, no bath mats, no face cloths, about two clothes hangers. They all had private bathrooms with wonderful hot and cold water.
My biggest complain was the bus. There were 17 people plus driver crammed into a very tight space. There was absolutely no... read more

Our guide, Birgir Jóhannsson was very good. He was intersting, polite, accommodating to our needs. The hotels/guest houses which were booked were very modest. Of the five nights there, four were very bare. Two had no TV, no soap in some of them, no bath mats, no face cloths, about two clothes hangers. They all had private bathrooms with wonderful hot and cold water.
My biggest complain was the bus. There were 17 people plus driver crammed into a very tight space. There was absolutely no leg room, particularly for tall people. The overhead bins were very shallow , so would not accommodate a full backpack, only some jackets. We sat for hours driving with out packs on our knees. We did make frequent stops to stretch our legs but that also meant a lot of off and on the bus. Our group of passengers was very good at rotating seats, but when you got over the wheel well, there was even less space. Either get a bigger bus or less passengers. We specifically choose this tour because there were less passangers than the big tour buses.

Sotiria Prodromiti, local specialist, responded to this review:

Hi Jan,

Thank you for taking the time to review your trip here in Iceland. I am saddened to hear that you did not find the minibus of your tour comfortable enough.

I hope you made some good memories here in Iceland and got to enjoy unique scenery around the ring road!

Thanks again for working with us on the planning of your trip!

Sotiria

3-generation adventure to see the soul of iceland, Iceland - Jun 25 - Jul 1, 2018

Traveler: Elizabeth R. - Local specialist: Halldor Bjarkason

We had a terrific trip. Visiting Landmannalaugar was probably my favorite - the landscape is incredible and hard to even describe. We hiked through an obsidian lava field to a bunch of fumaroles, and then up to the closest peak for an amazing view. The whole family really enjoyed our trip to Heimaey as well (although as the family member with motion sickness isssues, I had a few complaints!). We climbed up Eldfell and found an active hot air vent, which was very exciting, saw the puffins... read more

We had a terrific trip. Visiting Landmannalaugar was probably my favorite - the landscape is incredible and hard to even describe. We hiked through an obsidian lava field to a bunch of fumaroles, and then up to the closest peak for an amazing view. The whole family really enjoyed our trip to Heimaey as well (although as the family member with motion sickness isssues, I had a few complaints!). We climbed up Eldfell and found an active hot air vent, which was very exciting, saw the puffins and other seabirds, and even had an unexpected whale sighting. Early in the trip, we did some of the more standard visits - Seljalandsfoss, Skokafoss, the glacier at Skaftafell, the glacial lagoon, and other nice stops on the ring road. The first couple were crowded but still lovely to see, and that's saying something given that we come from a town famous for its waterfalls. We also really enjoyed our visit to Snaefellsnes Peninsula - there were extreme winds on our first day there (a steady 50-60 mph with higher gusts), which was wild. We couldn't even make it to the top of Saxholar Crater because I was literally blown off my feet! The next day the winds were milder and we hiked from one village to another through a lava field, along sea cliffs. We also took an F road up to the edge of the glacier. In Reykjavik, we enjoyed seeing Hallgrimskirkja, we had a LOVELY visit to one of the local geothermal pools, and we walked around in the rain. Oh, and we stopped at Thingvellir to see the continental rift, and we couldn't miss seeing the geysir!

We stayed in guesthouses - shared bathroom facilities, and breakfast provided. All but one of them had kitchens, which worked out great because we only ate 2 restaurant meals during our whole trip to save money.

Halldor did a great job coming up with hike suggestions that worked for the whole family (3 generations, ages 4-64). We took a substantial hike every day of our trip, sometimes two, and found his suggestions really solid. It was chilly (48F and raining) pretty much the entire time but we were well prepared and the weather wasn't an issue.

If I had to do it again, I would spend less time in Reykjavik and more time in Snaefellsnes. Reykjavik was just so very expensive - we couldn't afford to visit all the museums (just the animal park, for the 4yo), and although the shops are lovely and I wish I could have bought a sweater, there was no way I could pay $200 for a sweater or even $30 for a single meal. We spent at least half of our last day watching Norwegian cooking shows on the guesthouse's television and eating Icelandic cheese sandwiches. It wasn't unpleasant, but we could have been poking around Snaefellsnes instead. The thermal pool visit, however, was SO WORTH IT.

Iceland, Iceland - Jun 17 - Jun 22, 2018

Traveler: Kelly S. - Local specialist: Sotiria Prodromiti

We had a great 1st trip to Iceland. It was very memorable. Our favorite outings were the glacier lagoon and the glacier hike. The Wifi in the car was great. We were not very happy with our accomodations at Hotel Katla. The entire room size was for the beds. The bathroom was clean but old and so small that the toilet and shower had to overlap in space. We would not stay there ever again. Hotel Stracta was the best place we stayed.

Sotiria Prodromiti, local specialist, responded to this review:

Hi Kelly,

Thank you for taking the time to review your trip here in Iceland, I am very happy to hear that you made some great memories in the county! I am sorry that you did not find the accommodation in Vik satisfying and hopefully all other hotels fulfilled your expectations.

I will be happy to work with you again in the future, if you decide to visit Iceland again! Thanks again for the great cooperation in planning your trip!

Best,
Sotiria

Annie

Iceland 2107, Iceland - Jun 15 - Jun 26, 2018

Traveler: Annie T. - Local specialist: Preeti Bhide

Overall, the trip was amazing. We really enjoyed the sights, food and experience. The different hostels each had a charm of their own, and only one or so was even remotely a negative., and that was because of the access to the house and kitchen.
My only concern was the hike in Hornstrandir was extremely strenuous. I had appropriate gear, and was in decent enough shape to find it enjoyable, however the description kind of made it sound like an easy stroll. Other people might not be as... read more

Overall, the trip was amazing. We really enjoyed the sights, food and experience. The different hostels each had a charm of their own, and only one or so was even remotely a negative., and that was because of the access to the house and kitchen.
My only concern was the hike in Hornstrandir was extremely strenuous. I had appropriate gear, and was in decent enough shape to find it enjoyable, however the description kind of made it sound like an easy stroll. Other people might not be as prepared with gear, and/or ability. Although if I had understood, maybe I would have had more fear. So it’s hard to say if more description would have been good or bad! We got through it and felt that we really accomplished something at the end. . I absolutely loved our guide and the experience. It was incredible, but I was somewhat unprepared for the reality of wading shoeless in icy creeks and rivers and hiking straight uphill for several kilometers.

Also the road to Látrabjarg, HOLY CRAP, that road was so super scary, for little payoff at the end, it was really foggy and we couldn’t see much. A little warning about that road and maybe I could have been a little more prepared, and not so scared that we would slide off into the ocean.

Otherwise, everything was fabulous. We enjoyed the horseback riding, the hostel in Broddannes was our favorite, hands down. What a stunning place.
We also really enjoyed the town that was the Herring Capital, and the museum there.
The whale watching was a little different than we do here in the states, but it was pleasant nonetheless, and I hope that Iceland abandons it’s Whaling program for whale watching instead, as I’m sure it’s more lucrative and more humane. But I’m an environmentalist, and have been against whaling my whole life. I hate to think of these creatures being killed. Seeing them on the menus in Reykjavík , I had to grit my teeth with that one.
Again, I had a wonderful, memorable time!! I will never forget it!!

Iceland, Iceland - Jun 18 - Jun 23, 2018

Traveler: Peggy K. - Local specialist: Halldor Bjarkason

All of our guides were very good. The part of the trip we enjoyed the most was the hike in Hornstrandir. The hike was very challenging for us. The elevation gain and distance were just what we expected. We didn't expect the rocks to move around so much as we walked on them. The food at the farm house was great.

The Isafjordur Cultural walk was very informative and enjoyable.

The kayaking was similar to what we experienced in other places. The clothing provided was much better than we... read more

All of our guides were very good. The part of the trip we enjoyed the most was the hike in Hornstrandir. The hike was very challenging for us. The elevation gain and distance were just what we expected. We didn't expect the rocks to move around so much as we walked on them. The food at the farm house was great.

The Isafjordur Cultural walk was very informative and enjoyable.

The kayaking was similar to what we experienced in other places. The clothing provided was much better than we had at other places. I was confident that we wouldn't end up in the water, but it was good to know that if we did we were well protected from extreme cold.

Our guide on the 2 day van ride was knowledgeable and really looked out for us. The weather impeded our enjoyment of the Latrabjarg Cliffs, but our guide to took us back again on the second day and the weather was better. I(but not Peggy) got tired of being in the van so long each day and not being out and walking more. The weather again was a part of the problem. We of course don't fault anyone for that. We were well aware that the weather we saw was about average and could have been much worse.
Overall, Iceland was a new and very different experience. We would have had difficulty planning and navigating such an experience without of expertise of Kim Kim.

Amazing iceland, Iceland - Jun 22 - Jun 26, 2018

Traveler: Susan D. - Local specialist: Sveindis María Sveinsdóttir

Our guide arrived 1 1/2 hours later than scheduled. Concierge called you after waiting a half hour and we were informed that the guide would pick us up in an hour. The guide did arrive in an hour and was wonderful. He did not know what happened, only said that he got a call an hour ago and asked if he could do them a favor. Obviously, it was a major mess up. The guide did make up for your error as he was wonderful; very knowledgeable and a pleasure to spend the day with. Not happy and would not recommend Kim Kim. Sveindis Maria was very helpful with making plans.

Iceland 2018, Iceland - Jun 18 - Jun 24, 2018

Traveler: Jeff S. - Local specialist: Sotiria Prodromiti

Our trip to Iceland was terrific! Sotiria done a great job planning our trip and the information provided to us both before we arrived and with the information packet we received upon arrival made the trip go without a flaw. Gullfoss, Geysir, Skafoss waterfall, the black sand beach of Reynisdrangar, Glacier Lagoon and the Blue Lagoon all were amazing and did not disappoint. Our trip to the Westman Islands fulfilled my wife's bucket list of watching Puffins in their habitat. The hotels ... read more

Our trip to Iceland was terrific! Sotiria done a great job planning our trip and the information provided to us both before we arrived and with the information packet we received upon arrival made the trip go without a flaw. Gullfoss, Geysir, Skafoss waterfall, the black sand beach of Reynisdrangar, Glacier Lagoon and the Blue Lagoon all were amazing and did not disappoint. Our trip to the Westman Islands fulfilled my wife's bucket list of watching Puffins in their habitat. The hotels Sotiria set us up with were top notch and the breakfasts included with each location made the day start out great. Our family thanks you for making our trip to Iceland one of our most memorable trips to date. Iceland is such a beautiful country. Kimkim and Sotiria made our experience something we will always cherish.

Sotiria Prodromiti, local specialist, responded to this review:

Hi Jeff,

I am so happy to hear that you made some great memories here in Iceland and you enjoyed your trip to the maximum!

Thanks a lot for taking the time to post a review about Kim Kim and myself and I hope I will have the chance to welcome you in Iceland in the future.

Until then, I wish you many more great trips.

Best,
Sotiria

When is the best time of year to visit iceland?, Iceland - Jun 16 - Jun 23, 2018

Traveler: Richard Y. - Local specialist: Preeti Bhide

Preeti & Haldor did a great job with our itinerary! The kayak and hike on the glacier was a big highlight. We had a great guide named Marek. The blue lagoon is a must do and would only add the in water massages (must do in advance as sold out when we arrived). One of the most memorable trips of my life....and I proposed (Preeti gave me some great ideas of where to do it!) while on the Westman Islands and she said YES!. Highly recommend The Kimkim Team!

5-day self-drive tour , Iceland - Jun 10 - Jun 15, 2018

Traveler: Samuel A. - Local specialist: Preeti Bhide

My experience with kimkim looks a lot like the daily temperature chart on my weather app: high at the very outset when a friendly woman in Tennessee took down the personal particulars of our well-traveled four person group (whose ages ranged from 84 to 78), descending to a series of lows when the first agent assigned to our group persistently erred in the details of our trip (how many days and nights, how many days for car rental, etc., and ultimately sent us a final bill before ever... read more

My experience with kimkim looks a lot like the daily temperature chart on my weather app: high at the very outset when a friendly woman in Tennessee took down the personal particulars of our well-traveled four person group (whose ages ranged from 84 to 78), descending to a series of lows when the first agent assigned to our group persistently erred in the details of our trip (how many days and nights, how many days for car rental, etc., and ultimately sent us a final bill before ever providing us with an itinerary). The temperature graph went up dramatically when competent Preeti arrived on the scene, and stayed up during our first 4 nights in Iceland, all on the incredibly beautiful Snæfellsnes peninsula. It’s hard to pick a single high point, but the setting and lunch at Budir, and the setting (amidst hundreds of breeding Arctic Terns in the fields and Kittiwakes in the cliffs) and the elegantly restrained rooms in the cottages at Arnarstapi, our lobster lunch at Hraun, and the wide, wide waterfalls at Hraunfossar and Barnafoss- these things come to mind immediately.
We were incredibly happy travelers, in fact, until having picked our way through a maze of small and smaller roads, we arrived in the rain at the doorstep of the Hotel Kriunes, replete in all its faded southwestern/Mexican splendor. Construction in progress, extremely unwelcoming owners, gloomy corridors, no handicapped access to the badly lit lower level, etc., etc. I’ve been through all this before at some length with Preeti, so refer you to that correspondence for details. Whatever Preeti and the owners may say or think (and i’m not sure whether Preeti has ever seen the place), the Kriunes was nowhere near the level of quality that any of our group would ever find acceptable, nor could the offer of a $50 discount and free sandwiches, or even free rooms, have ever made any difference. Preeti says it was three-star, and maybe it once was, but i have to say that the ambience of the place was positively disagreeable; it did not measure up in any way to the charming little places we stayed in all the other nights. So, not wanting to ruin our entire visit during an endless argument pitting my opinion against Preeti’s and the owners, we made alternate arrangements on the spur of the moment, cancelled our rooms, paid for our sandwiches, tipped the helpful women at the reception desk. And found our way to a very nice hotel in Reykjavik’s city center.
So what did we think of kimkim’s services? We loved almost every minute of our short stay in Iceland, and we have Preeti to thank for much of what we enjoyed, but the gigantic mistake with the Kriunes - and her failure to understand why we felt the way we did and most particularly her inability to fix things for us (she appeared to be taking the side of the hotel, not we who were her direct clients), leaves me with decidedly mixed feelings about what added benefit we got from kimkim’s management of our travel arrangements in Iceland. I hope to hear back from you.

8-day ring road itinerary: explore iceland’s top places along its most famous road, Iceland - Jun 3 - Jun 13, 2018

Traveler: Calvin F. - Local specialist: Preeti Bhide

Iceland is an amazing land of natural beauty. There are impressive waterfalls throughout the country. The weather in early June was for the most part sunny and pleasant with 2 days having rain. On 1 day there were issues of fog and some sights were missed.
The highlight of the trip for both of us was the Jokulsarlon Glacier Lagoon and Diamond Beach, where the glacier meets the ocean and massive icebergs are everywhere in the lagoon. The ice pieces that litter the black sand beach look like expensive works of art made of clear glass.
The people of Iceland are friendly and welcoming.

Top 12 family activities in iceland, Iceland - Jun 11 - Jun 18, 2018

Traveler: karen k. - Local specialist: Sotiria Prodromiti

It would be difficult to point to a favorite activity. Our snorkeling (Andy), kayaking (Reiner) and ATV guides were all terrific. Really friendly and helpful with driving and dinner suggestions. Our hotels were all really nice and well-located. It was nice to have both city and outside of the city accomodations. We loved everything.

Sotiria Prodromiti, local specialist, responded to this review:

Hi Karen,

I am so happy to hear that you had a good time in Iceland and were satisfied with all the arrangements for your trip.

It has been a pleasure working with you and I hope to have the chance to welcome you again in Iceland in the future!

Take care,
Sotiria

Iceland exploration, Iceland - May 20 - May 28, 2018

Traveler: Bruce B. - Local specialist: Preeti Bhide

We had a wonderful trip to Iceland. All of the logistics and reservations were great, and seamless throughout the trip. Really appreciated some of the locals favorites recommendations. All of the excursions were great. The daily itinerary was great and well planned. We had one snafu in that an activity was cancelled due to weather, but they were quick to recommend an alternate plan. Would have liked bigger rooms in a few of the places.

Matt

Outdoor / adventure trip, Iceland - Jun 8 - Jun 16, 2018

Traveler: Matt M. - Local specialist: Halldor Bjarkason

Trip was fantastic - I never could have planned this without Halldor / Wild Westfjords. I have no idea what premium I paid to have this trip planned but it doesn't matter - I could never have put something like this together on my own.

I would definitely refer Halldor - and KimKim - to anyone looking to visit Iceland.

Trip to iceland, Iceland - Jun 5 - Jun 10, 2018

Traveler: Terry H. - Local specialist: Preeti Bhide

Thanks for a memorable vacation,as your itinerary was perfect; the car correct, the sights wonderful and the accommodations superb. We appreciate your work and suggestions as we relive the week with friends and relatives. Your help--even with the weather! is appreciated. thanks again.
Terry

2-week ring road self-drive itinerary: highlights of iceland and the remote westfjords, Iceland - May 25 - Jun 7, 2018

Traveler: Linley V. - Local specialist: Halldor Bjarkason

We were very happy with the itinerary for our 14 day "package" self-drive trip to Iceland. Included in our package price was: car hire, accommodation at 2/3 star level (including breakfasts), car ferry to the western fjords, entry to Blue Lagoon and Myvatn Nature Baths, and a boat ride at the Glacier Lagoon. Also included was the peace of mind that we could call on Halldor or Preeti in case anything went wrong. We took up the dining suggestion at Tjoruhusid and were not disappointed! It... read more

We were very happy with the itinerary for our 14 day "package" self-drive trip to Iceland. Included in our package price was: car hire, accommodation at 2/3 star level (including breakfasts), car ferry to the western fjords, entry to Blue Lagoon and Myvatn Nature Baths, and a boat ride at the Glacier Lagoon. Also included was the peace of mind that we could call on Halldor or Preeti in case anything went wrong. We took up the dining suggestion at Tjoruhusid and were not disappointed! It was great to have everything pre-booked and to simply hand over a voucher to get the required service.

The only reason I gave 4 stars instead of 5 for the overall booking experience was because some weeks after we had agreed on the itinerary and paid our deposit for the package as quoted, we were told they had made a mistake with the accommodation prices and wanted to charge us more! We refused, based on the fact that the inclusions in the package were very clear right from the start (note: we only ever got one price per person, not an itemised price list for each inclusion in the package so had no idea what each component was worth anyway), had been checked and confirmed by both parties (as evidenced by the email chain) AND we had already paid a third of the total package amount as a deposit, which to us meant we had a contract that was not open to change. The matter was let drop, but I feel it should never have been brought up in the first place - we are not the Iceland experts and so how were we to know the package was "too cheap"?

We were then a bit concerned that the changes made to our accommodation might mean we got something sub-standard, but happily this was not the case and our holiday went very smoothly.

If you want a hassle-free self-drive holiday in Iceland, then planning and booking through kimkim is certainly the way to go!

Sophie

Adventurous family ring road-trip, Iceland - May 27 - Jun 7, 2018

Traveler: Sophie F. - Local specialist: Chris McCarty

Chris did a great job helping plan our unforgettable trip.

I have a few suggestions; please advice traveler to Lake Myran (sp) of the absolutely aweful sworn of black flys in the area. We couldn’t walk around the lake because we were not prepared for the flys. We were pretty disappointed as the area and walked looked beautiful. Face nets are essential.
Also, toward the fiords in the northeast coast, were advices to take road 92 to 96. These roads are now just highway one.
Lastly, our... read more

Chris did a great job helping plan our unforgettable trip.

I have a few suggestions; please advice traveler to Lake Myran (sp) of the absolutely aweful sworn of black flys in the area. We couldn’t walk around the lake because we were not prepared for the flys. We were pretty disappointed as the area and walked looked beautiful. Face nets are essential.
Also, toward the fiords in the northeast coast, were advices to take road 92 to 96. These roads are now just highway one.
Lastly, our last accommodation took cash only! We were ill prepared for this as well. Luckily, the women was kind and took what we had. Which was only less than half what we owed.
Otherwise, these were our only problems, and they were minimal!

Thank you for a wonderful trip.

Relaxing iceland tour, Iceland - May 23 - Jun 2, 2018

Traveler: Katherine M. - Local specialist: Zeynep Sidal Snævarr

Thank you, Zeynep for a fantastic trip! We really appreciated all the extra information about where to find vegan food—which was actually not as difficult as we had anticipated!—and that you customized the itinerary based on our preferences. We had an amazing experience in Iceland—gorgeous scenery, lovely hotels, delicious food, great car, wonderful hikes, and a great itinerary—everything was perfect. We especially enjoyed the Glacier Lagoon Zodiac tour—wow!!!!—the Ingolfshofdi Puffin Tour... read more

Thank you, Zeynep for a fantastic trip! We really appreciated all the extra information about where to find vegan food—which was actually not as difficult as we had anticipated!—and that you customized the itinerary based on our preferences. We had an amazing experience in Iceland—gorgeous scenery, lovely hotels, delicious food, great car, wonderful hikes, and a great itinerary—everything was perfect. We especially enjoyed the Glacier Lagoon Zodiac tour—wow!!!!—the Ingolfshofdi Puffin Tour you recommended, hiking to the top of the volcano on the Westman Islands, the Snaefellsnes Peninsula coast, and seeing the geothermal areas on the Reykjanes Peninsula. Thank you again for organizing such a fantastic trip for us!

Zeynep Sidal Snævarr, local specialist, responded to this review:

Hi Katherine,

Thank you for the great review! I am happy to have the pleasure to meet you and to plan this trip for your nice family. I wish you all the best with your future travels and you know you can contact me anytime if you decide the see the rest of Iceland!

All the best,
Zeynep

Kim

2-week ring road self-drive itinerary: highlights of iceland and the remote westfjords, Iceland - May 20 - Jun 1, 2018

Traveler: Kim C. - Local specialist: Preeti Bhide

My husband and I enjoyed a two week, self driving tour through West and North Iceland. We had an excellent, detailed itinerary with lots of options each day from our specialist Preeti. She focused on what we most wanted to see and do, and we weren't disappointed! Particularly of note were the dining suggestions - it's sometimes challenging to decide on the right place, so we enjoyed all her suggestions without worry. We also enjoyed having vouchers for our accommodations and excursions, it... read more

My husband and I enjoyed a two week, self driving tour through West and North Iceland. We had an excellent, detailed itinerary with lots of options each day from our specialist Preeti. She focused on what we most wanted to see and do, and we weren't disappointed! Particularly of note were the dining suggestions - it's sometimes challenging to decide on the right place, so we enjoyed all her suggestions without worry. We also enjoyed having vouchers for our accommodations and excursions, it made for hassle-free check-in's each night. Our favourite lodging was Siglunes Guesthouse in charming town of Siglugfjordur, and our favourite excursion was a beautiful, exciting hike up to Glymer Waterfall - a workout for us middle-aged folks!

Iceland vacation, Iceland - May 23 - May 31, 2018

Traveler: Chrissy B. - Local specialist: Christina Degener

We loved our trip...great planning so much accomplished!!! Thanks Christina

Christina Degener, local specialist, responded to this review:

Hi Chrissy,
Thank you very much for the nice review, I am delighted to hear that you were happy with your trip. It was a pleasure to work with you.

All the best from Iceland,
Christina

Iceland vacation, Iceland - May 23 - May 31, 2018

Traveler: Michael M. - Local specialist: Christina Degener

We loved our trip to the Arctic Circle. Enjoyed the Nature Baths. Our trip was well planned and we even had time to change a few things along the way. Great job Christina.

Christina Degener, local specialist, responded to this review:

Hi Michael,

Thank you so much for your kind words. Thanks as well for sharing your wonderful photos. Great to hear that you enjoyed your time in Iceland.

All the best from Reykjavik,
Christina

Iceland babymoontrip , Iceland - May 20 - May 26, 2018

Traveler: Gretchen J. - Local specialist: Preeti Bhide

We had a fantastic time exploring Iceland and are very happy with our decision to book a trip through kimkim. We were able to see many extraordinary features of Iceland without being too busy or 'overbooked' feeling. The hotels and rental car accommodations were also fantastic.

A week in iceland: 4 unique road trips filled with highlights & hidden gems, Iceland - May 12 - May 18, 2018

Traveler: nancy l. - Local specialist: Preeti Bhide

Hi Preeti,

The trip was terrific. We appreciated your help a great deal and everything was fine. My feedback is only about the things that I thought could have been improved. Please know that overall we were very happy.
First of all, the email situation during the planning phase, the long threads and the occasional difficulty wading through. I always appreciated your immediate response but wished the format could have been a bit different.
Second: I know we were on The Ring Road that... read more

Hi Preeti,

The trip was terrific. We appreciated your help a great deal and everything was fine. My feedback is only about the things that I thought could have been improved. Please know that overall we were very happy.
First of all, the email situation during the planning phase, the long threads and the occasional difficulty wading through. I always appreciated your immediate response but wished the format could have been a bit different.
Second: I know we were on The Ring Road that that's pretty easy but we could have made use of a few directions! We use waze and so we were ok but without that we would have had some trouble. There was no notation for distances between sites or turns, even when we went to Reykavik. A few directions would have been helpful.
Third: The Hotel Ranga was the only place we weren't 100 percent pleased with. Our shower didn't work, the bed was uncomfortable and my dinner was pretty awful The manager agreed that my dinner was a disaster though and he took it off the bill.
We would use your organization again and we thank you for your excellent help throughout! When I misplaced the voucher for the Blue Lagoon Rico came through very quickly and all went well! I would suggest that you add the tomato farm to the list of things to do
Nancy

Explore iceland in 5 days - seven optimized itineraries to help you make the most of your short trip to iceland , Iceland - Apr 7 - Apr 13, 2018

Traveler: Brette H. - Local specialist: Halldor Bjarkason

Hálldor and Preeti did a phenomenal job in picking the hotels, locations and excursion companies. Everything worked out perfectly, the hotels were perfect and the excursions were private with personable, knowledgeable and great guides.

When I go back to Iceland, I intend on using Hálldor and Preeti again. They’re fantastic and I’m very happy with the experience.

Trip to iceland, Iceland - Apr 1 - Apr 7, 2018

Traveler: Karen S. - Local specialist: Preeti Bhide

This was a dream trip! I was so busy with work and Preeti had everything planned according to where we wanted to go and sights we wanted to see. The self driving tour was great and the hotels were all amazing!!

I will definitely use Kim Kim again - it’s perfect for a busy person who doesn’t have time to plan all the logistics of a trip

Thank you

10-day ring road self drive adventure, Iceland - Mar 21 - Mar 30, 2018

Traveler: Jodi G. - Local specialist: Caroline Bjarnason

Our trip planned by Caroline exceeded our expectations. Everything went so smooth. We loved all our accommodations and were treated very well; great service, clean, good breakfast included. We loved the Fosshotels. Out favorite was Fosshotel Eastfjords right on the water. We stayed at the Ice Hotel Marina before we started the Ring Road Road self driving tour and when we returned. It was unique, contemporary and fun...close to everything. The excursions suggested were perfect leaving... read more

Our trip planned by Caroline exceeded our expectations. Everything went so smooth. We loved all our accommodations and were treated very well; great service, clean, good breakfast included. We loved the Fosshotels. Out favorite was Fosshotel Eastfjords right on the water. We stayed at the Ice Hotel Marina before we started the Ring Road Road self driving tour and when we returned. It was unique, contemporary and fun...close to everything. The excursions suggested were perfect leaving us time to do things on our own too. We ventured to the north fjords which were not planned and are glad we did. Amazingly beautiful country with small towns and history. Iceland’s country changes at every turn. Blue lagoon was fun (pretty crazy busy), the lava tube
was a must see.

Thank you! I would definitely recommend Kimkim and Caroline. We will use them again.

Caroline Bjarnason, local specialist, responded to this review:

It was a pleasure working with you, so pleased to hear you had a great road trip around Iceland. Fabulous photos and lots of new precious memories :) Best wishes from Iceland, Caroline.

Northern lights and nature , Iceland - Mar 11 - Mar 18, 2018

Traveler: Keith F. - Local specialist: Midgard Adventure Team

We had an awesome experience in Iceland and really thank both KimKim and Midgard. I would definitely use KimKim again the next time we go on international travel for a bit of adventure. They contacted me immediately and set me up with a local Iceland representative, Anna from Midgard. Anna did a great job, especially considering I was booking things at the last minute and my wife decided to join the trip after most of our plans were already set up. Anna was flexible and stayed at the... read more

We had an awesome experience in Iceland and really thank both KimKim and Midgard. I would definitely use KimKim again the next time we go on international travel for a bit of adventure. They contacted me immediately and set me up with a local Iceland representative, Anna from Midgard. Anna did a great job, especially considering I was booking things at the last minute and my wife decided to join the trip after most of our plans were already set up. Anna was flexible and stayed at the budget that we set. My only advice to other travelers is to book earlier than I did – we really got serious about five weeks before our trip. It understandably took a while for Anna to coordinate with me on what we would like – I did not come in with a clear agenda and, instead, let Anna guide me along the way.

When we got to Iceland, Midgard was amazing. The best description is they treated us like family. They were on time for every event and organized our trip flawlessly. The staff are knowledgeable, accommodating, and friendly – it was a real treat to see Iceland off the beaten path and to meet its wonderful people through Midgard.

If we return to Iceland in the future, we would definitely use Midgard.

K & d birthday spectacular, Iceland - Mar 7 - Mar 16, 2018

Traveler: Kristy L. - Local specialist: Preeti Bhide

We loved our trip! So happy with Kimkim for tailoring our trip to our type of travel. Especially loved our guide Yuli (Mývatn area snowshoe/waterfall excursion). All our bookings were without a hitch and we would recommend kimkim to anyone looking for a self drive tour of Iceland.

Ricther

Extream honeymoon, Iceland - Mar 3 - Mar 15, 2018

Traveler: Ricther T. - Local specialist: Halldor Bjarkason

Halldor was a treat to work with. He was very professional and took into consideration all the aspects we discussed with him. We booked a 2 week extensive trip all around Iceland.

I cannot look back onto our trip and think of a single thing we missed out on aside for some roads being inaccessible due to weather. With Halldor's help we experienced the best Iceland had to offer for the money.

We will definitely use Halldor's assistance again.

Iceland northern lights, Iceland - Feb 24 - Mar 2, 2018

Traveler: Samuel M. - Local specialist: Sotiria Prodromiti

Weather was terrible for five and one half days. The trip back from Vic on the last day was beautiful as were the beaches, waterfalls and glaciers along the way. Our last night we got to see the northern lights. Food the whole trip was great. We enjoyed all the hotels.

Sotiria Prodromiti, local specialist, responded to this review:

Hi Sam,

Thank you for taking the time to write a review about your trip in Iceland.

The weather unfortunately did not cooperate during your visit but I am very glad that you still got to see the Northern Lights!

I am happy to hear that you were satisfied with all the other aspects of your trip and hope to welcome you again in Iceland in the future.

Best,
Sotiria

5 days of iceland’s highlights: east to west from egilsstadir via jokulsarlon to reykjavik, Iceland - Feb 10 - Feb 18, 2018

Traveler: David W. - Local specialist: Preeti Bhide

Other than the weather interrupting our plans, which is not in anyone's control ... All of the activities were great and we really enjoyed them all from Ice Cave to Lava Tunnels to Icelandic Horse back riding and all of the scenic locations. We will return to see some of these sites in the summer at some point for additional breathe taking views. Thanks for all the support from Preeti, even while on vacation, it was a nice touch of excellent service.

Iceland whoa, Iceland - Feb 3 - Feb 6, 2018

Traveler: Jules D. - Local specialist: Zeynep Sidal Snævarr

Hello and thank you Zeynep for your guidance, support and assistance on our tour preparations. The tours were nothing but spectacular, with excellent and well informed guides, on time schedules and well organized en route sites. I sincerely thank you for your awesome planning and your patience with me, answering all my questions in a detailed and prompt manner. Thank you again. I will not hesitate to recommend you and your good offices Kimkim to any of my colleagues, who ask about a reference. Regards Julian

Zeynep Sidal Snævarr, local specialist, responded to this review:

Hi Julian,
Thank you very much for the nice review, I am delighted to hear that you were happy with your trip. It has been a pleasure to plan a trip for an extremely kind person.

All the best from Iceland,
Zeynep

Iceland winter adventure 2018, Iceland - Jan 21 - Jan 27, 2018

Traveler: Lesley S. - Local specialist: Christina Degener

This whole trip was wonderful! Cristina was very knowledgeable and open. I requested that our trip to be manageable for my son who is 6 years old and my in laws who are in there 60s. It turned out great! We really liked our driver who brought us to the Blue Lagoon and afterwards to our hotel. He was helpful and polite. We especially liked our guide from the 4x4 tour, Ruben. He was really nice and accommodating. I could not remember the names of our guides from the Mountaineers of Iceland... read more

This whole trip was wonderful! Cristina was very knowledgeable and open. I requested that our trip to be manageable for my son who is 6 years old and my in laws who are in there 60s. It turned out great! We really liked our driver who brought us to the Blue Lagoon and afterwards to our hotel. He was helpful and polite. We especially liked our guide from the 4x4 tour, Ruben. He was really nice and accommodating. I could not remember the names of our guides from the Mountaineers of Iceland though but they were great too. Highly recommend to do snowmobiling with them. The hotels we stayed at were very nice and comfortable. All the staff were great. We loved our stay at the Fosshotel and Hotel Ranga( where we saw the Northern lights!) We liked Hotel Hilda too. Its was a quaint hotel near thr harbor. Overall the trip was a once in a lifetime experience. Highly recommended!
Sidenote: We went on a Game of Thrones tour and was really entertained by the guide. He was fabulous! Loved the inside jokes and his passion for the show. I wish I knew his real name. I just remember his facebook name: Swordbiter. I made my whole family join the tour ( only my husband and I saw the show) but they still enjoyed the tour.

Christina Degener, local specialist, responded to this review:

Hi Lesley,

I am very glad to hear that you were happy with your stay in Iceland and thank you for your kind words. I am so happy to hear that everything worked out well and that your whole family enjoyed the excursions.

Best Regards,
Christina

Trip to iceland, Iceland - Dec 23 - Dec 30, 2017

Traveler: Daniel R. - Local specialist: Preeti Bhide

Our winter trip to Iceland was amazing. Preeti helped us find great accomodations for our large family and tours we wouldn't have known about without her -- such as the only ice cave tour that allowed us to bring our 8-year-old. She was right to tell us that certain things we wanted to do would require too much driving and was able to suggest alternatives that fit our schedule better. We especially loved the dogsledding. There was one problem with the car rental when we arrived and we had to scramble to make new arrangements, but after the trip KimKim quickly helped us get a refund.

Iceland tour, Iceland - Dec 24 - Jan 1, 2018

Traveler: isobel s. - Local specialist: Sveindis María Sveinsdóttir

We used KimKim for our December 9 day self-drive of Iceland. I feel like we received a hotel, vehicle rental and tour booking service. This is very convenient, although I was hoping for a detailed itinerary with a realistic schedule and addresses. We were given a broad general itinerary with points of interest. We found ourselves backtracking unfortunately and took roads to keep from backtracking and ended up losing an entire day (there are just 5 hours of daylight in winter) trying to... read more

We used KimKim for our December 9 day self-drive of Iceland. I feel like we received a hotel, vehicle rental and tour booking service. This is very convenient, although I was hoping for a detailed itinerary with a realistic schedule and addresses. We were given a broad general itinerary with points of interest. We found ourselves backtracking unfortunately and took roads to keep from backtracking and ended up losing an entire day (there are just 5 hours of daylight in winter) trying to take a different route. KimKim stated that hotels were booked since we contacted them just a few weeks ahead of the trip but we passed many hotels closer to the points of interests and feel as though we spent much to much time with limited daylight driving to our hotels. The hotels booked for us were great, no complaints about the accommodations just far from where we had been sightseeing.

We had an amazing time nevertheless Iceland is gorgeous and we realize in retrospect that we could have booked the hotels etc ourselves but didn't want the hassle. The weather was fantastic. cold of course (so wear many layers) we were fortunate to never have more than a snow flurry. I highly recommend Iceland in December!

One thing worth mentioning -
We also wish that Kimkim advised us against doing both the Ice cave tour and Glacier Tour. The Ice Cave tour was a disappointment and a waste of money given the glacier hike takes you into an ice crevasse which was absolutely amazing in comparison to the cramped tourist ice "trap" - hole. I requested the Ice cave tour. Caveat - the photos online are three years old. It has since shrunken and is not at all like the images. Ice melts and changes shape!

Ted

Walshmob christmas 2017, Iceland - Dec 22 - Jan 2, 2018

Traveler: Ted W. - Local specialist: Preeti Bhide

Overall our 12 days in Iceland were excellent. We did eveything we'd included in our trip specification, although mother nature didn't deliver whales on our Laki cruise or a spectacular northern lights display. However, we did have a magnificent White Christmas experience in Siglufjörður at the Herring House, which was the highlight of the trip for me. Other highlights were:

the dog sledding with Ispiration Iceland as we all got to drive our own sleds instead of just being passengers

our... read more

Overall our 12 days in Iceland were excellent. We did eveything we'd included in our trip specification, although mother nature didn't deliver whales on our Laki cruise or a spectacular northern lights display. However, we did have a magnificent White Christmas experience in Siglufjörður at the Herring House, which was the highlight of the trip for me. Other highlights were:

the dog sledding with Ispiration Iceland as we all got to drive our own sleds instead of just being passengers

our private super jeep tour into Thorsmörk with Iceland Activities which got us places we could have reached by ourselves in our rental car

New Years Eve in Reykjavik with it's joyous anarchic fireworks display laid on by the public.

Apart from some confusion about the quoted price, the service provided by KimKim and their Icelandic partner Wild Westfjords was first class. They proposed an itinerary based on our wish list and made the bookings for us, which I had neither the time nor the local knowledge to do myself. Our trip may have been cheaper if I had arranged it myself, but it wouldn't have been as awesome. The extra money spent organising this trip through KimKim was a good investment in terms of time saved during the planning and booking phase, the travel experience while we were away, and the asdistance provided by Preeti and Halldor of Wild Wesfjords before and during our trip. They even answered questions posed by members of my group which we could have answered ourselves with a quick google search.

Little things did go wrong along the way, like the rental car which didn't come with the ordered GPS, the broken heating in the snow truck which took us on our Into the Glacier trip, which resulted in us spending a couple of hours sitting in a deep freeze passenger cabin in temperatures below -10C, but none of that was the fault of KimKim and Wild Westfjords.

Thank-you KimKim, Preeti and Halldor for our best holiday ever!

Iceland dec 2017, Iceland - Dec 27 - Dec 30, 2017

Traveler: Catherine B. - Local specialist: Sotiria Prodromiti

We had a great experience with kimkim. We were three generations wanting to do different things. Sotiria helped us figure out options and set it up so the grandparents settled in Reykjavik while parents and kids did a two day excursion into other parts of Iceland. The snorkeling in Silfra was the best adventure of the trip. We checked out all the highlights created for our tour, and following the suggestion booked some time at the Secret Lagoon which warmed us up after snorkeling. Another highlight was being at the the black beach at Vik for sunrise. All in all a spectacular trip!

Sotiria Prodromiti, local specialist, responded to this review:

Hi Catherine,

I am very glad to hear that you were happy with your trip here in Iceland and thank you for the great collaboration in organizing your vacation and your feedback!

Have a happy new year and I hope to welcome you again in Iceland in the future.

Best Regards,
Sotiria

2017 iceland, Iceland - Dec 12 - Dec 16, 2017

Traveler: Jennifer D. - Local specialist: Arnar Steinn Thorsteinsson

This was overall a really well planned trip! It was a really amazing adventure that we will cherish for the rest of our lives.

Day 1: arrived and went straight to Blue Lagoon. This was a great and relaxing way to start the trip. I wouldn't have wanted to start the trip any other way. After we drove into Rrykavic. Foss hotel was great and easy to navigate from... The front desk worker was slightly rude but they had our room ready early which was very helpful. The rest of the day spent... read more

This was overall a really well planned trip! It was a really amazing adventure that we will cherish for the rest of our lives.

Day 1: arrived and went straight to Blue Lagoon. This was a great and relaxing way to start the trip. I wouldn't have wanted to start the trip any other way. After we drove into Rrykavic. Foss hotel was great and easy to navigate from... The front desk worker was slightly rude but they had our room ready early which was very helpful. The rest of the day spent adventuring in the city.

Day 2: we left early morning to catch the waterfalls. We made it to Vik before realizing that the Volcanoes exhibit mentioned in our itinerary was actually closer to waterfalls than to Vik. So we had to back track quite a bit to make it to that. We felt the itinerary was slightly misleading for that part. As a heads up the Eyjafjalljokull exhibition will be closing on January 1, 2018. Then we drove out to Foss Nupar. Great hotel and service.

Day 3: from Nupar we drove to Skaftafell for our glacier climb. We had Maximo as a guide and he was GREAT. So much fun. Then we drove back to Vik. Another great hotel at Katla.

Day 4: left early for the golden circle. No complaints on the day. But as a general comment for your itineraries, listing the address for everything would be greatly appreciated. We had some issues finding the actual address to drive to for some of these stops.

Day 5: it was great to stay in the same hotel when we returned to Rekjavik. It made navigating so much easier!

Great trip and we will use KimKim again.

Arnar Steinn Thorsteinsson, local specialist, responded to this review:

Hi Jennifer and thank you so much for the valuable feedback. I am really glad to hear that it was an overall success, but we will be sure to make note about your points regarding the itinerary, I agree that it could have been clearer and my apologies for that.
Best holiday wishes from all of us at Nonni Travel!

Hot springs and northern lights, Iceland - Dec 9 - Dec 13, 2017

Traveler: Lawrence B. - Local specialist: Preeti Bhide

Preeti was awesome and took the time to really listen to our often contradictory instructions. The only shortcoming was when we had to drive, it wasnt clear that some of the roads were closed in winter, and we had to improvise and lost an activity deposit. Thats the only reason the entire trip wasnt 5 stars.

Explore iceland in 5 days, Iceland - Dec 1 - Dec 5, 2017

Traveler: Viviana M. - Local specialist: Preeti Bhide

We enjoyed our Golden Circle Tour, we had excellent climate conditions so we got to be very efficient with our time. We got our ice cave tour cancelled and instead did a small cave while hiking the glacier... I was expecting something more amazing but can't complain. The hotels were really great, food was okay.

Our snorkel guide Richard was the best! He also was an expert in Game of Thrones

Pink

5 days excursion, Iceland - Nov 25 - Nov 29, 2017

Traveler: Pink B. - Local specialist: Halldor Bjarkason

Thank you Halldor for a perfect Iceland trip itinerary. The accommodations, car rental and the lay out of places to visit were easy to follow. We feel that we have seen the South Coast and Reykjavík to its fullest. Thank you for being so flexible and patience during the planning stage.

Rick

Iceland northern lights and waterfalls, Iceland - Nov 11 - Nov 17, 2017

Traveler: Rick O. - Local specialist: Chris McCarty

Shaky. Definitely made it right - but I think we all would have preferred a smoother communication channel and not necessarily between us and Chris but rather getting the needed info to us to smooth the process i.e. direct contact info for accommodations (phone #'s!), the very important knowledge that an accommodation does not accept credit cards even though the reservation was secured with a credit card. Little things that need to be tightened up.
We could book through booking.com... read more

Shaky. Definitely made it right - but I think we all would have preferred a smoother communication channel and not necessarily between us and Chris but rather getting the needed info to us to smooth the process i.e. direct contact info for accommodations (phone #'s!), the very important knowledge that an accommodation does not accept credit cards even though the reservation was secured with a credit card. Little things that need to be tightened up.
We could book through booking.com ourselves and accomplish the same thing, we were looking for the "smoothing" aspect using Kim Kim.
As for the suggestions of places to visit and time to allow, I think Chris did an exceptional job! All of the accommodations were perfect for our trip and the vehicle suited the terrain we were traversing.
Despite the various hiccups, we all loved Iceland and our experience overall.

Iceland last minute trip , Iceland - Nov 9 - Nov 13, 2017

Traveler: Nazy F. - Local specialist: Preeti Bhide

Had an incredible incredible time on our self-driving trip around Iceland and everything was planned so perfectly with just the right amount of time. The trip was perfectly tailored to our needs and the couldn't have been more seamless.

Emanuela was so nice/knowledgeable and happy to answer any and all questions I had.

Colleen

Four brothers & wives, Iceland - Sep 21 - Sep 24, 2017

Traveler: Colleen G. - Local specialist: Bjorn Gudmundsson

Bjorn was amazing and the trip was fantastic. There was only one small issue on the first day. We went to Blue Lagoon from the airport, which worked out great. The issue was that the bus dropped us at Bus Stop #6 and we had no idea where we were or where our apartment rental was from that stop. After talking with a few people, we did eventually reach the apartment. The communication was just poor from the bus driver. After our pickup on September 24, we realized that we probably should... read more

Bjorn was amazing and the trip was fantastic. There was only one small issue on the first day. We went to Blue Lagoon from the airport, which worked out great. The issue was that the bus dropped us at Bus Stop #6 and we had no idea where we were or where our apartment rental was from that stop. After talking with a few people, we did eventually reach the apartment. The communication was just poor from the bus driver. After our pickup on September 24, we realized that we probably should have gone to the bus depot and had a smaller bus take us to our rental. Other than this, our trip was fantastic and we are so thankful that Bjorn did such a great job. Our evening "Hunting for the Northern Lights" was wonderful and the fact that the owner/driver brought a photographer with him, so the pictures are amazing.

Sandie

Iceland tour with my son - game of thrones and other highlights, Iceland - Aug 24 - Aug 31, 2017

Traveler: Sandie C. - Local specialist: Preeti Bhide

"Nearly" perfect. Excellent response time with questions and generally a wonderful experience. A few tiny quibbles include a steep, gravel road not being adequately acknowledged in the itinerary, and a couple of aspects that seemed cut and pasted from other itineraries (to other parts of the country) rather than specific to my itinerary. But really, my complaints, a couple of months later, pale in comparison to how great the trips was for my son and me.

Preeti was so responsive to every question and concern. It was a pleasure working with her!

Off the beaten path, searching for whales and birds, Iceland - Oct 14 - Oct 20, 2017

Traveler: Jess H. - Local specialist: Preeti Bhide

There were several mishaps in the execution of the trip which weren't Preeti's fault and she was willing and able to help us make the best out of these situations

Pam

Northern lights and see iceland, Iceland - Oct 11 - Oct 18, 2017

Traveler: Pam L. - Local specialist: Arnar Steinn Thorsteinsson

I would definitely look to Kimkim again for traveling overseas. The trip was very well organized and the team did a great job working with my budget and making arrangements, communicating with me and answering questions.

There was only one thing that wasn't 100% but still not bad. 2 tour companies merged in Iceland and my voucher said one company would be picking me up but it was actually the other companies bus that came and he was a bit late. That one 2-day tour had a young... read more

I would definitely look to Kimkim again for traveling overseas. The trip was very well organized and the team did a great job working with my budget and making arrangements, communicating with me and answering questions.

There was only one thing that wasn't 100% but still not bad. 2 tour companies merged in Iceland and my voucher said one company would be picking me up but it was actually the other companies bus that came and he was a bit late. That one 2-day tour had a young inexperienced guide that wasn't well organized with food and bathroom stops and didn't inform us well of all the places we went. e.g. there was one stop listed on the itinerary, kind of a big deal for that location, and he never mentioned it or took us the 50 meters on the other side of the trees to see it. I just happened to stop there with another group, unscheduled, where that guide did show us and give the story. The other 2-day guide was the best, i can't imagine having a better guide. It felt like the first guide wasn't properly trained and we were the unfortunate beneficiaries of his being new at this.

But as far as Kimkim arrangements, superb. If I see airfare sales in the future I will defiantely keep Iceland and Kimkim in mind for my plans.

Arnar Steinn Thorsteinsson, local specialist, responded to this review:

Hi Pamela and thank you for your kind words.
I´m really glad to hear that overall, the trip was successful and you had a good time. I am really sad to hear about the inexperienced guide on one of your tours and I would like to pass that on to the tour company and discuss the matter with them, which tour was it? +
In my mind, the quality of the guide is of paramount importance and I get really upset when people have this kind of experience when travelling in Iceland.

Ring road, Iceland - Sep 28 - Oct 5, 2017

Traveler: Angelica F. - Local specialist: Halldor Bjarkason

The overall trip was awesome and exactly what we wanted. We couldn't be happier with what we did and saw and the experience we had with kimkim.com. We would recommend the website to anyone.

Halldor was great to work with. He brought our vision to life and gave us exactly what we wanted. He kept our itinerary packed and got us to the most amazing, rarely seen places in Iceland. Thank you!

There was miscommunication on the ferry ride we were scheduled to take which resulted in us... read more

The overall trip was awesome and exactly what we wanted. We couldn't be happier with what we did and saw and the experience we had with kimkim.com. We would recommend the website to anyone.

Halldor was great to work with. He brought our vision to life and gave us exactly what we wanted. He kept our itinerary packed and got us to the most amazing, rarely seen places in Iceland. Thank you!

There was miscommunication on the ferry ride we were scheduled to take which resulted in us having to drive an additional 4 1/2 hours to get to our destination. However, because we drove, we got to see the Northern Lights which we may have missed had we been on the ferry, so in the end, we did not mind the drive.