Kimkim Trip Reviews for Iceland

I was very happy I used kimkim to plan my trip to Iceland's South Coast. My specialist, Preeti, did a great job. She worked with us to come up with an itinerary that met our interests, had lots of great suggestions for things to see and do, restaurants, etc, and was very responsive to my many questions. During the trip,
a couple of minor problems were handled promptly. We'll definitely use kimkim and Preeti in the future.

Throughout the process of being assigned to Othman at the start of our use of KimKim, we had difficulty understanding what he was doing or saying. It should have been a sign for us to back out of using KimKim.
Othman carried out a plan for us that seemed to ignore some things that were most important to us and seemed scripted and geared toward his personal favorite things to tell tourists to see.
The first example of "The Othman Scripts" was his "Welcome to Reykjavík" and "So happy you... read more

Throughout the process of being assigned to Othman at the start of our use of KimKim, we had difficulty understanding what he was doing or saying. It should have been a sign for us to back out of using KimKim.
Othman carried out a plan for us that seemed to ignore some things that were most important to us and seemed scripted and geared toward his personal favorite things to tell tourists to see.
The first example of "The Othman Scripts" was his "Welcome to Reykjavík" and "So happy you enjoyed your day" message, which he posted about 4 weeks before we landed, and it was written for travelers who arrive early AM, not late PM (we arrived at 9:00 PM/21:00)- so his message was off-putting and irrelevant.
Our itinerary seemed to have been pre-written from other travelers' itineraries and often included places we had no interest in seeing and Othman often placed our personal stated goals into his "alternative ideas"- "if you have time" section.
Upon de-boarding and making our way to the transport service, our itinerary listed one company and our voucher listed another. Our voucher said drop-off at hotel and the actual drop off was at a church. Not that walking at 10:00 PM at night in Reykjavík is too dark as they days are long and we easily got to our self-booked hotel which was so charming and clean.
We were assigned to EuroCar for our vehicle and were assigne a similar model at the airport the evening of day 2. We spent several hours the next day driving to one of their stations in Akureyri and waiting as they located a SIM card and black box so we had wifi connection for our driving directions. (One has a 50-50 chance of dealing with a friendly hospitality specialists or a rude hospitality specialists in Iceland.) As never-been-to-Iceland-before tourists, we definitely got our first dose of rude hospitality at EuropCar in Akureyri. The initial male we experienced (after several minutes of ignoring our presence and then assisting a male customer who walking in after us) kept asking us to produce a black case from our vehicle which of course we did not have and was the reason we were there to begin with. Luckily the female who rented us the car at the airport arrived at this station and began to help us obtain the missing SIM card and routing case. After about an hour, a new SIM card was successfully activated. And we finally began our sight-seeing for the day.
Driving times did not seem to factor into Othman's planning so there was no way to both experience his suggestions and our personal interests (which were too-often listed as "alternative sites"). By day 3 we knew to research our personal interests and then focus on what mattered to us (what attracted us to Iceland in the first place).
Any tour that had issues due to weather was fine with us. On day 4 our Geothermal Spa tour was unpleasant because the hospitality experts there are rude. Othman did not think to add towels to our tour package and he did not warn us to bring towels from our hotel. So the hospitality staff took pleasure is insulting us for not knowing that our "basic tour" did not include a way to dry off. By this time in our tour, it was becoming clear that had we done everything ourselves, and not relied on KimKim's "self-guided tour", we would have had a smoother experience all the way around. Everything that we had booked ourselves was splendid, things that Othman booked were often incorrect or chaotic or poorly thought-out. Although in retrospect one of Othman's or KimKim's scripts may have said "make sure you follow Covid policies", it was not mentioned during our stay, nor were we reminded to check on need for Covid testing before going to the airport. It would have been a nice and helpful touch for KimKim/Othman to just check in on us and try to save us money and time by telling us about the Covid testing site on the way to the airport. Spending extra money and time on cabs and testing right before our departure after a less than stellar KimKim experience was not appreciated. We are happy we came and saw Iceland. We are not happy we were assigned to Othman or that we used KimKim.

Hotel Reviews

Hotel Odinsve

Reykjavik

Overall Rating

Hotel Review

We booked this hotel ourselves and it was charming, clean, well-situated for sight-seeing and had super friendly staff!

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Hotel Sveinbjarnargerdi

Svalbarðsstrandarhreppur

Overall Rating

Hotel Review

Although rooms are rustic, they are clean and get the job done. The food here was the best of all hotels booked by KimKim. The staff is generous and kind.

Cleanliness & Comfort

Although rooms are rustic, they are clean and get the job done. The food here was the best of all hotels booked by KimKim. The staff is generous and kind.

Staff

Authenticity & Character

Location

Húsavík Cape Hotel

Husavik

Overall Rating

Hotel Review

The two owners have been running this hotel for about three weeks. They are passionate about their unique gallery (Eurovision-themed) and this was an interesting, quirky, and fun bonus. The rooms was clean, the staff was friendly. The current cooks are from Naples so the pizza and tiramisu was delicious. The breakfast was the weak point. No yogurt (a specialty of Iceland), no hot food. Bread, meh. Cucumbers fresh and delicious. Heinrich was quick to honor local restaurants and gave an excellent recommendation for dinner. We are "foodies" and the suggested restaurant was a Win.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Grand Hotel Reykjavik

Reykjavik

Overall Rating

Hotel Review

We booked this hotel ourselves and it is a great find. Loved the gym, restaurant, locations was good good. Free parking was a Plus. Friendly staff and waiters. Delicious cuisine in the restaurant. One weird thing which we tried to fix ourselves. The air-draft beneath the door to the hallway is quite loud- like a continuous running loud vacuum. We placed a towel there to dampen the sound so we could sleep. It worked well-enough.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Hotel Laugarbakki

Hvammstangi

Overall Rating

Hotel Review

Food was nice. Staff very friendly and helpful. Rooms were very modern, minimalist, and clean. Very updated and pretty. Horses, ponies nearby and swing set for children. Outdoor hot tubs were popular.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Reviews

GeoSea Geothermal Baths

Iceland

Overall Rating

Activity Review

The pools themselves were pretty and did overlook the ocean with land between the two. Of course it was snowing the day we were there so visibility was limited and our heads were exposed to the snow and cold as we did not have hair/head covers. Water was warm and relaxing from the shoulders down.

Quality of Experience

Guides, drivers and staff

Friendliness, understanding that travelers using a travel company are not made aware of details odf what's included in the package purchased by the tour company.

Skutustadagigar Pseudocraters

Lake Myvatn

Overall Rating

Activity Review

Cold snowy day. Not much to remember.

Quality of Experience

Blue Lagoon

Iceland

Overall Rating

Activity Review

The lagoon is very pretty and the hospitality staff were informative and friendly. A towel, silica face mask, and drink were included with the experience which was appreciated.

Guides, drivers and staff

self transport

Quality of Experience

Our trip to Iceland was nonstop fun & adventure! From the moment we stepped off the plane till the moment we departed our kimkim guide Rinolda had us covered. Day 1 we started off with a luxurious visit to The Blue Lagoon and a walking food tour in Reykjavik with our awesome guide Ben! After stuffing our faces we did some light shopping and headed north for the 1st hotel. Day 2 was a sightseeing / hiking while driving kind of day. We stopped for lunch in downtown Akureyri and visited their... read more

Our trip to Iceland was nonstop fun & adventure! From the moment we stepped off the plane till the moment we departed our kimkim guide Rinolda had us covered. Day 1 we started off with a luxurious visit to The Blue Lagoon and a walking food tour in Reykjavik with our awesome guide Ben! After stuffing our faces we did some light shopping and headed north for the 1st hotel. Day 2 was a sightseeing / hiking while driving kind of day. We stopped for lunch in downtown Akureyri and visited their art gallery and cathedral before driving east towards Lake Myvatn area for 2 nights. Day 3 was JAM PACKED with a wake watching tour in Husavik then loop around the peninsula to see Dellfoss and other sites along the way, ending with a nice soak at the sulfur baths and steam rooms in Lake Myvatn. Day 4 was long but we visited the author Gunnar Gunnarson's farm and cultural house, hiked great heights to see beautiful waterfalls, drove off road to see basalt column formations, and traveled through the East Fjords before settling in for the night at a cute spot in Breiddalsvik. Day 5 poured so our original ATV tour was canceled, but thankfully Rinolda was able to reschedule it for Day 7. It was nice having her so we didn't have to worry about what we would do that day in it's place or finding a new time to slot it in. Day 6 we visited the Diamond Beach and Glacier lake as well as hiked on a glacier. That was strenuous and a little above my ability but the guides were gracious and we were able to make the best of the situation. Day 7 was probably my favorite day of the whole trip. After a great night in Vik, we started strong with a visit to Skool Beans Cafe run by ex pat Holly, then had a BLAST ATVing on the black sand beaches with our guide Max, ultimately ending the day in Gullfoss with their famous geyser and great waterfall. The Gullfoss Hotel staff was phenomenal! Day 8 we kicked things off with snowmobiling on a glacier, which was absolutely wild. We also stopped at Estaduir II family farm for the freshest burgers I've ever had and ended the night with a walk around downtown Reykjavik to see the viking boat sculpture and yellow lighthouse. Day 9 our final morning in Iceland Rinolda didn't disappoint. She gave us the option of a direct path to the airport or a 2.5 hour ride around the peninsula stopping at geothermal sites, lighthouses, and other natural wonders, before returning our car & heading to the airport. Well, I'm sure you guessed which route we took. So as the title proclaims - this was our Iceland on the go adventure! Jam packed with sites, hikes, activities and fun we won't forget!

Excellent trip planning from Fran. We enjoyed everything and the trip was seamless and easy to follow. My only concern is the price transparency. Hard to know what your getting is worthy of prices if you were booking alone. The price is all inclusive and you are not allowed to see receipts or know how much Kimkim is making for their services. read more

Excellent trip planning from Fran. We enjoyed everything and the trip was seamless and easy to follow. My only concern is the price transparency. Hard to know what your getting is worthy of prices if you were booking alone. The price is all inclusive and you are not allowed to see receipts or know how much Kimkim is making for their services.

Hotel Review

Hotel Rangá

Hella

Overall Rating

Hotel Review

Beautiful location, restaurant was fabulous, and very friendly staff. Hot tubs in the country side was amazing too.

Cleanliness & Comfort

Staff

Front desk lady sang happy birthday to me in Icelandic language..made my day!

Authenticity & Character

Location

Amazing landscape views outside!

Activity Reviews

Thingvellir

Iceland

Overall Rating

Guides, drivers and staff

Dive.IS did great

Fridheimar

Golden Circle

Overall Rating

Activity Review

Expensive but worth it. Unique and delicious!

Guides, drivers and staff

Quality of Experience

Solheimajokull Glacier hike

Iceland

Overall Rating

Guides, drivers and staff

Quality of Experience

Horse Riding

Reykjavik

Overall Rating

Activity Review

Amazing one on one experience. Rode out to several waterfalls.

Guides, drivers and staff

Quality of Experience

Blue Lagoon

Iceland

Overall Rating

Activity Review

Amazing

Guides, drivers and staff

Quality of Experience

Myvatn Nature Baths

Lake Myvatn

Overall Rating

Activity Review

A bit smelly and locker rooms not as nice as other spas but worth it if your in Myvatn.

Guides, drivers and staff

Quality of Experience

Whale Watching in Akureyri

Iceland

Overall Rating

Guides, drivers and staff

Quality of Experience

Grábók Crater

Iceland

Overall Rating

We had a wonderful holiday.
Emanuela worked with us to plan a trip that was perfect for our needs, wants and time constraints. She was always responsive and regularly in touch before and during the trip. Logistically, the bookings she made for our trips all worked exactly as intended. We were particularly delighted with the company she chose for our two expeditions, the minibus and the guides were truly excellent.
In Reykjavik, Sky Lagoon was an absolute highlight and my favourite restaurant was Fiskfelagid although we sampled many and had lots of excellent food!

Emanuela was absolutely fantastic to work with on this trip. She helped plan a wonderful Iceland adventure and helped us keep our costs down while exploring all the beauty that Iceland has to offer. She made sure to include the 'must see' spots, while also taking us off the beaten path to explore in places like Varmaland. She was extremely communicative during the trip and helped answer all of our questions no matter how big or small. Would definitely use KimKim and work with Emanuela again! Snow mobiling is also definitely worth it :)

Terry and I emailed back and forth and she really got a good idea of what type of a vacation we were looking for. She wanted to know about us, what we liked to do, eat, etc. Then we had a nice long phone conversation to discuss further what we were looking for.
She listened and provided a few ideas and we revised and regrouped and tweaked the plan and the trip plan was fantastic. We stayed in 7 hotels over 10 nights. The selection of hotels were perfect. Exactly what we wanted.
The... read more

Terry and I emailed back and forth and she really got a good idea of what type of a vacation we were looking for. She wanted to know about us, what we liked to do, eat, etc. Then we had a nice long phone conversation to discuss further what we were looking for.
She listened and provided a few ideas and we revised and regrouped and tweaked the plan and the trip plan was fantastic. We stayed in 7 hotels over 10 nights. The selection of hotels were perfect. Exactly what we wanted.
The Iceland Yurt !! Wow what an experience. Loved it. It was the perfect way to begin our adventure. We wanted a variety and she delivered. We stayed in a cottage on the water in Fjarabyggd and it happened to be cold, windy, rainy and blustery. It was so perfect and we were able to keep our blinds open and watch the weather through the windows overlooking this amazing water - the view was amazing. Frost and Fire in Hveragerdi was awesome. Loved the town and so glad she chose this little gem for us to stay for two nights. Every hotel choice was perfect - we had fantastic variety and locations.
Excursions !! She hit the nail on the head. Every one of them was perfection. We had the perfect quite the variety; beer bath, Glacier Hike, Geo Spa geothermal pool, Ice Cave tour, Glacier Snowmobile.
Between our excursions we had outlines of the best things to see as we drove around the country.
The driving directions and itinerary was outstanding. Every night we checked the next days activities and picked the can't miss ones !!! We followed right along with the directions in our trip plan. We loved the way the trip plan was broken down with the driving directions, hints (ie: when to book our covid test, dont forget to pay for the toll for the tunnel, etc) accommodations and confirmations for our tours.
It was truly priceless. It allowed us to just enjoy the adventure and not stress about the little things. Thankful for Terry's work and diligence to help us plan the absolute best vacation of our lives.

Activity Reviews

GeoSea Geothermal Baths

Iceland

Overall Rating

Activity Review

This was a great place to visit. We loved the baths, the swim up bar, etc. We ate in a lovely restaurant in the town. Be sure to bring clothes and be ready to shower before and after going into the pools. We brought a towel with us from our hotel. We didn't need a robe. I was shocked that i wasn't freezing getting in and out of the pools. The view of the mountains over the water in the distance does take your breath away.

Transport

Guides, drivers and staff

Quality of Experience

Skaftafell Glacier Hike

Iceland

Overall Rating

Activity Review

This hike was very educational . We didn't realize why the lava was on the glacier, etc I loved learning about it. The crampons are interesting to walk with. They will give you those, a helmet and you will wear a harness. Be prepared that you may get hot walking but the guides are so great. They realize that you may want to take off a layer or two. This is a straight hike. You hike from where you check in. There is not drive to the glacier.

Guides, drivers and staff

Our guides were great. Super helpful

Quality of Experience

Fast Track Ice Cave Tour

Vik

Overall Rating

Activity Review

The cave is beautiful. Our guide was great as well. The notes said that there was a bumpy ride to the cave. Just be prepared because whatever you think is bumpy times it by 10. It was super bumpy as you drive for about a half hour off road. Then you will hike about a half hour to the cave. It is an easy walk. It is gorgeous in the cave. Waterproof pants jackets and shoes really will make life easy.

Transport

Guides, drivers and staff

Quality of Experience

Langjokull glacier snowmobiling

Iceland

Overall Rating

Activity Review

This was our favorite excursion. You will meet at the meeting spot and drive for one hour up the mountain in ice and snow. Once you get to the hut they will put a complete snowsuit on you with helmet and buff. If you don't have waterproof shoes they have a bootie you can use. The day we went the winds were at least 50mph and it was hailing. Being a Florida girl never on a snowmobile I was second guessing my choice as I watched grown people fall over because the wind was so strong they couldn't even walk. Once we got on the snow mobile and drove for about 5 mintues we got out of the hail storm. It was the most beautiful sights from up there. Truly unforgettable .

Transport

Guides, drivers and staff

Quality of Experience

We were so happy with our trip to Iceland. Terry provided a very detailed and easy to follow itinerary. We so appreciated the convenience of having all of our reservations booked for us and easily accessible. The tours, hotels, and rental car were all perfect for our needs. Terry was excellent in communicating and providing helpful information. We will definitely recommend kimkim to those looking to travel to Iceland! read more

We were so happy with our trip to Iceland. Terry provided a very detailed and easy to follow itinerary. We so appreciated the convenience of having all of our reservations booked for us and easily accessible. The tours, hotels, and rental car were all perfect for our needs. Terry was excellent in communicating and providing helpful information. We will definitely recommend kimkim to those looking to travel to Iceland!

Activity Reviews

Silfra Snorkeling

Iceland

Overall Rating

Activity Review

Our tour guide, AJ was fantastic. He helped us every step and let us know what to expect. The experience was amazing and even though seemed daunting at first was very surreal and easy if you listened to your guide’s tips.

Guides, drivers and staff

Quality of Experience

Silfra Snorkeling

Iceland

Overall Rating

Transport

Guides, drivers and staff

Quality of Experience

Emanuela planned an amazing trip for us. I traveled with 3 kids and their grandmother. Everything was perfect for our group. The hotels were spectacular, the activities a lot of fun, and even the dinner recommendations were amazing. Our favorite dinner was in a small local restaurant in Vik that we never would have heard about if we didn't have Emanuela. Can't wait to take my husband to the Blue Lagoon!

We had such a wonderful trip in Iceland! It was our first time there and Emanuela was extremely helpful in communicating with us while we were there about any last minute confirmations or changes due to the weather! Everything was set up and very easy to follow, from the google maps to the daily itinerary. It was such a special trip and we would highly recommend Emanuela to anyone planning to travel to Iceland , especially for the first time! It was an unforgettable trip!

I have great things to say about Emanuela. We traveled to Iceland in March, which is not the typical or ideal time to travel there. We had originally signed up for a group tour but realized we wanted more flexibility and to travel just by ourselves. I had bought two different guide books but Emanuela was invaluable in telling me what would be appropriate for the season-- half the hikes and activities that I read about were snowed in or the roads were closed! She helped us pivot to do a fun... read more

I have great things to say about Emanuela. We traveled to Iceland in March, which is not the typical or ideal time to travel there. We had originally signed up for a group tour but realized we wanted more flexibility and to travel just by ourselves. I had bought two different guide books but Emanuela was invaluable in telling me what would be appropriate for the season-- half the hikes and activities that I read about were snowed in or the roads were closed! She helped us pivot to do a fun winter trip with ice caving, snowmobiling, horseback riding on the beach, a Northern Lights tour, a premium Blue Lagoon experience, a Reykjavik food tour, and fantastic hotel recommendations. Some of the activities ended up being cancelled or rescheduled due to weather but we had enough going on we didn't feel any loss. She planned our whole trip out with great google map links and even set us up with a wireless internet hub for the whole trip through the rental car agency. The restaurant recommendations were always the best as well. She consistently checked in while we were in Iceland and also was very communicative about the changing covid protocols. I also switched the plans around quite a bit (dates, activities, hotels) and she was always patient and friendly. I know folks going to Iceland and I am recommending Emanuela for all their needs!

Our trip to Iceland was an absolute adventure. We experienced true Icelandic weather with a red storm warning on arrival and the whole range of possible conditions after that. This understandably affected our activities/planned tours but Jenny and the kimkim team did an excellent job communicating with us and updating our trip plan. We received very helpful and quick replies to our questions and felt very well supported throughout our trip. Jenny did a great job spacing out planned tours... read more

Our trip to Iceland was an absolute adventure. We experienced true Icelandic weather with a red storm warning on arrival and the whole range of possible conditions after that. This understandably affected our activities/planned tours but Jenny and the kimkim team did an excellent job communicating with us and updating our trip plan. We received very helpful and quick replies to our questions and felt very well supported throughout our trip. Jenny did a great job spacing out planned tours which made it possible to reschedule things as needed. This also gave us plenty of time to do our own hikes and dive into the Iceland landscape at our pace. I’m extremely glad we used kimkim and know that our experience was better because of the knowledge Jenny brought to our trip plan.

Hotel Review

Magma Hotel

Kirkjubæjarklaustur

Overall Rating

Hotel Review

We absolutely loved this hotel. The little cabins are more spacious than most hotel rooms. We also got lucky and we’re able to see the northern lights from here!

Tips for future travelers

Food options are limited at this location. There’s one restaurant in town that was excellent though!

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Reviews

Crystal Blue Ice Cave

Iceland

Overall Rating

Activity Review

We loved seeing the ice cave. Our only frustration was with other tourists on the tour who delayed the hike and caused us to spend less time than expected at the location.

Transport

Guides, drivers and staff

Quality of Experience

Blue Lagoon

Iceland

Overall Rating

Activity Review

Overall we didn’t think the blue lagoon was worth the money. There are other smaller geothermal baths that are natural and not as crowded with tourists.

Guides, drivers and staff

Quality of Experience

Everything Preeti did was amazing! We had enough time to explore on our own plus her suggestions of what to see and do made Everything manageable. I cannot recommend her enough!
I would book through her again. She knows this country! Iceland cannot disappoint, but having inside knowledge made it spectacular!

Emanuela was amazing she was informative helpful and was able to help pivot and adjust our schedule when asked and even worked through our flight delay to move bookings around on the fly. This enabled us to still see all of the sites we had desired without a hiccup. She listened so well to all of my questions, needs, and wants and created a trip of a lifetime for my children and I! All of the local nuances and recommendations she made were spot on. She gave us plenty of information and... read more

Emanuela was amazing she was informative helpful and was able to help pivot and adjust our schedule when asked and even worked through our flight delay to move bookings around on the fly. This enabled us to still see all of the sites we had desired without a hiccup. She listened so well to all of my questions, needs, and wants and created a trip of a lifetime for my children and I! All of the local nuances and recommendations she made were spot on. She gave us plenty of information and clearly communicated throughout our trip to keep us on track. I left in love with Iceland and long to come back to see more. I can’t thank Emanuela enough for putting together the trip of a lifetime!!

The February weather created a challenge as several of our booked tours were canceled or cut short due to storms. Our agent, Emanuela, was remarkable in rebooking tours, hotel rooms and reassuring us that she would take care of us!! We can't thank her enough for making our holiday a success! We visited the Katla Volcano, ice cave and and glacier; Víðgelmir Lava tube; Blue Lagoon water spa and enjoyed visiting the shops on Laugavegur in Reykjavik. We met so many nice people from Scotland, Ireland, England, Lithuania and even Brazil. To see Iceland in the winter was amazing!

Jenny was amazing to work with. Despite working with a shorter than ideal planning timeline she found us a truly memorable vacation experience. With a daughter on the autism spectrum our travel needs can sometimes be very specific with a lot of flexibility built in and Jenny found that perfect balance for us. I doubt I’ll ever plan my own vacations again now that I’ve experienced first hand how smooth this process was. She removed the stress of planning and potential travel challenges so all... read more

Jenny was amazing to work with. Despite working with a shorter than ideal planning timeline she found us a truly memorable vacation experience. With a daughter on the autism spectrum our travel needs can sometimes be very specific with a lot of flexibility built in and Jenny found that perfect balance for us. I doubt I’ll ever plan my own vacations again now that I’ve experienced first hand how smooth this process was. She removed the stress of planning and potential travel challenges so all we had to do was enjoy our time as a family.

Activity Reviews

Horse riding tour

Iceland

Overall Rating

Activity Review

We loved the horse riding experience through the snowy fields. Toni, our guide was great; friendly and knowledgeable.

Guides, drivers and staff

Quality of Experience

Crystal Blue Ice Cave

Iceland

Overall Rating

Activity Review

This was a fun and informative trip. My kids were less than pleased with the distance we had to walk to get to the ice cave but our guide made it all worthwhile once we got there. He engaged the kids personally in some of the things he was showing all of us and made sure they were having fun. The cave itself was beautiful to see but sad to think about how the glacier keeps getting smaller each year. We were all glad we got a chance to see it.

Transport

Neat to ride in the giant 4x4 but VERY bumpy. Almost like being in a boat so if you typically get motion sick you may want to plan accordingly.

Guides, drivers and staff

Quality of Experience

Using KimKim was a fantastic overall experience and I’d definitely recommend using them to book another trip. We were able to pack a lot in during our visit to Iceland and our guides with Hidden Iceland with super friendly and knowledgeable. It was so helpful and easy having our schedule set in advance, with a detailed packet of all of our activities. Our travel concierge was responsive and helpful both before and during our trip as well. We had a great time and I look forward to visiting Iceland again!

Terry did an amazing job planning our trip to Iceland! I would highly recommend!

Our trip to Iceland was phenomenal! Emanuela designed a fantastic itinerary that allowed us to make the most of our 5 days. From our first glimpse of the spectacular waterfalls at Seljalandsfoss, every stop she planned revealed amazing wonders! The glacier lagoon was a highlight for us all! We loved dinner at Lava at the Blue Lagoon and lunch at Fridheimer. They were both delicious!

Emanuela was so helpful not only in planning, but to support us during our travels! She provided a number... read more

Our trip to Iceland was phenomenal! Emanuela designed a fantastic itinerary that allowed us to make the most of our 5 days. From our first glimpse of the spectacular waterfalls at Seljalandsfoss, every stop she planned revealed amazing wonders! The glacier lagoon was a highlight for us all! We loved dinner at Lava at the Blue Lagoon and lunch at Fridheimer. They were both delicious!

Emanuela was so helpful not only in planning, but to support us during our travels! She provided a number and was easily reachable during our trip to help with anything we needed. She rearranged dinner and lunch reservations when our schedule changed and was very responsive to all our questions.

I highly recommend a trip to Iceland with Emanuela’s help!! We can’t wait to go back!

Emanuela did a great job setting up our trip to Iceland for us. She asked lots of questions about our interests and was extremely responsive to our questions and requests. She came up with an itinerary that fit perfectly with our preferences, needs and desires and exceeded our expectations. We chose KimKim to book our trip because Emanuela customized our trip for us when most other travel companies simply offered “canned” itineraries with little opportunity for questions or changes. Our... read more

Emanuela did a great job setting up our trip to Iceland for us. She asked lots of questions about our interests and was extremely responsive to our questions and requests. She came up with an itinerary that fit perfectly with our preferences, needs and desires and exceeded our expectations. We chose KimKim to book our trip because Emanuela customized our trip for us when most other travel companies simply offered “canned” itineraries with little opportunity for questions or changes. Our trip was fantastic. Every accommodation and activity was arranged exactly as planned. Emanuela suggested great restaurants, tours and off the wall coffee shops and local bakeries that we would never have found on our own. We loved Iceland and Emanuela definitely helped make our experience as great as it was. Thank you Emanuela!

Emanuela planned a trip that was one amazing experience after another. We followed her recommendations and were not disappointed with the sites, the lodging, and the restaurants. The guides for the glacier walk, Northern lights, and ice cave were extremely knowledgeable. Each was a unique experience. She customized in a few places based on our preferences and that worked really well. Iceland should be on everyone's bucket list.

Emanuela planned one of our favorite vacations ever. Our decision to go to Iceland was last minute so we turned to kimkim and Emanuela to plan out our itinerary. The itinerary/plan was very detailed and included activities that we enjoyed doing. Every suggestion that she made was great including her recommendations for local bakeries. We even credited her for the wonderful weather we had. Going to Iceland? Using Emanuela to plan your trip is a must.

My parents and I had an amazing 2-week vacation in Iceland!! This was my third time visiting, but it was my first time driving the Ring Road; it was also my parents' first time visiting. Preeti was an exceptional agent to work with. We initially planned to travel in May 2020, but COVID-19 altered that. Once we decided to go in September 2021, Preeti was able to get everything arranged without difficulty. We loved all the hotels and excursions she arranged for us. It was so nice to have... read more

My parents and I had an amazing 2-week vacation in Iceland!! This was my third time visiting, but it was my first time driving the Ring Road; it was also my parents' first time visiting. Preeti was an exceptional agent to work with. We initially planned to travel in May 2020, but COVID-19 altered that. Once we decided to go in September 2021, Preeti was able to get everything arranged without difficulty. We loved all the hotels and excursions she arranged for us. It was so nice to have someone else responsible for the details so we could just enjoy the trip stress-free. Her colleagues Michele and Halldor were also helpful. Iceland is such a beautiful country, and we thoroughly enjoyed seeing all the different regions. It is truly magical and honestly one of my favorite destinations in the world. We're already looking forward to our next trip!!

We were on our own having a rental car for 7 days. Our walking is limited so we asked Preeti to consider that while putting our itinerary together. We missed a few sights due to walking and a few due to torrential rain and wind. The weather is unpredictable so we were disappointed that it was too cloudy at night to see the Northern Lights. That’s the negative. The positive was the spectacular scenery right out the car window, the amazing geothermal baths, a fabulous helicopter ride into the... read more

We were on our own having a rental car for 7 days. Our walking is limited so we asked Preeti to consider that while putting our itinerary together. We missed a few sights due to walking and a few due to torrential rain and wind. The weather is unpredictable so we were disappointed that it was too cloudy at night to see the Northern Lights. That’s the negative. The positive was the spectacular scenery right out the car window, the amazing geothermal baths, a fabulous helicopter ride into the volcano that had been active for months prior to our visit. We were happier that it was inactive so we could get a really close look. The overnight stay at the Retreat at the Blue Lagoon was worth every cent, although the sulphur smell (from geothermal water source) at night in our room was pretty nauseating. The endless lava fields were awesome in the surrounding area we were in. I’m sorry we didn’t arrange more time in Reykjavik but we will next time. The food was good , we tried reindeer burgers that were great and the morning breakfasts at the hotels were mostly good.
I think our itinerary of the Golden Circle and South was pretty standard fare but Preeti really spent a lot of time with me to try to individualize the tour for us as non-walkers, considering most tourists are hiking trails and glaciers. I would be very comfortable contacting KimKim and Preeti for another trip.

I had a wonderful 2 weeks trip with my son in Iceland. Many thanks to Jenny, Preeti and the team. Especially to Jenny, thank you so much for being there and helped me through everything.

Me and Sean were having some problems pre-depature after everything been booked up, I was panicking but of course and thankfully Jenny 'saved my life' Jenny and the team were absolutely amazingly, they worked so hard to rearrange the whole trip again for me in such a short time.

Communicate with Jenny... read more

I had a wonderful 2 weeks trip with my son in Iceland. Many thanks to Jenny, Preeti and the team. Especially to Jenny, thank you so much for being there and helped me through everything.

Me and Sean were having some problems pre-depature after everything been booked up, I was panicking but of course and thankfully Jenny 'saved my life' Jenny and the team were absolutely amazingly, they worked so hard to rearrange the whole trip again for me in such a short time.

Communicate with Jenny through kim kim website was easy and simple. I am very happy with the service and thanks once again for everything all of you did for me and Sean to be able to enjoy Iceland.

Wonderful team, thank you.

This was our second trip planned by KimKim and our second great success with them. The first one was two years ago in Norway and this time in Iceland. Preeti did a wonderful job of connecting with us to find out what our specifics were in terms of arrivals and departures and what we wanted to see and how we wanted to experience Iceland. She put together a great itinerary that met all of our needs, reserved very comfortable hotels with a large breakfast each morning. She and her associate were... read more

This was our second trip planned by KimKim and our second great success with them. The first one was two years ago in Norway and this time in Iceland. Preeti did a wonderful job of connecting with us to find out what our specifics were in terms of arrivals and departures and what we wanted to see and how we wanted to experience Iceland. She put together a great itinerary that met all of our needs, reserved very comfortable hotels with a large breakfast each morning. She and her associate were available to us during our stay, to answer any questions we had. Iceland is a fantastic country with so much to experience. We love traveling independently and yet appreciate the expertise of local people helping us plan all the details! We highly recommend Preeti and her staff and will definitely use Kimkim again when traveling around the world. Thanks for a great trip.

Michele planned such a perfect trip around Iceland! He really helped us find the "off the beaten path" gems. He selected great activities and hotels and really listened to what we were looking for! We even have the good fortune of an incredible northern lights display. We especially enjoyed the time we spent in eastern and northern parts of Iceland; away from some of the "crowds" of the golden circle and Reykjavik. Iceland was our favorite trip we have taken! We highly recommend Michele!

Preeti was my Iceland specialist who planned and organized our trip for two over many months. Preeti was exceptional. Unfortunately, she can’t control the weather. If anyone could though, it would be Preeti. We were away for 19 days returning Oct 6/21 and toured the country counter-clockwise with an emphasis on great hiking opportunities. It was a very busy itinerary. All of our many bookings- car, hotels, ferry, glacier hike, etc., went through without any glitches and all met with the... read more

Preeti was my Iceland specialist who planned and organized our trip for two over many months. Preeti was exceptional. Unfortunately, she can’t control the weather. If anyone could though, it would be Preeti. We were away for 19 days returning Oct 6/21 and toured the country counter-clockwise with an emphasis on great hiking opportunities. It was a very busy itinerary. All of our many bookings- car, hotels, ferry, glacier hike, etc., went through without any glitches and all met with the expectations that Preeti described for us. Whatever didn’t turn out as planned was due solely to the weather but we were able to make the best of the bad days regardless. There were too many highlights to single out only a few from the many activities and sights Preeti selected for us. I won’t be talking about this trip without praising Preeti and the ease of dealing with kimkim. Many thanks to both.
Allan

Excellent itinerary for Iceland! Emanuela was excellent before and during our trip. All recommendations were spot-on and met all of our needs. Even when we had questions during our stay in Iceland, we were able to get quick responses back from our guide. We especially enjoyed the Glacier Lagoon boat trip, the volcano hike, and hunting for northern lights (which we saw twice!). I would absolutely recommend doing the self-driving tour of Iceland as I believe this is the most flexible way to see the country.

Our trip to Iceland was amazing! Definitely in the top 3 trips we’ve taken. Working with emanuela was wonderful - she took all of our inputs and modified the itinerary to meet our needs perfectly. All 3 of the tours we did were incredible - glacier lagoon in a zodiac, Hiking an ice cave on Katla, and northern lights. The guides were friendly and knowledgeable. The hotels were also tremendous - they were definitely a great way to wrap up every day. We will definitely fo back!

My husband and I felt very taken care of in planning ring road trip. Essentially Michele did everything for us, booked the car, hotels, created maps and driving routes, and stops for us to see. We are both busy professionals and the fact that we didn't really have to think about this trip until we landed in Iceland was absolutely perfect and we enjoyed exploring the itinerary on a day to day basis. The hotels were also really nice and comfortable. Thank you Michele!

Emanuela did a great job planning our 12-day trip. Everything went smoothly and she checked in on us several times during the trip to make sure all was going well. I would recommend her for trip planning in Iceland.

Booking the trip through KimKim made for much more peace of mind leading up to and during our travels. We were able to speak with our specialist Terry prior to booking and she made a specialized itinerary based on our interests. I didn’t have to worry about what I didn’t know when going to a foreign county because she and she folks on the ground in Iceland took care of all the bookings and scheduling and even gave us driving directions. When one of our tours was cancelled due to weather we... read more

Booking the trip through KimKim made for much more peace of mind leading up to and during our travels. We were able to speak with our specialist Terry prior to booking and she made a specialized itinerary based on our interests. I didn’t have to worry about what I didn’t know when going to a foreign county because she and she folks on the ground in Iceland took care of all the bookings and scheduling and even gave us driving directions. When one of our tours was cancelled due to weather we were able to call and have them handle rescheduling for us. All in all made for a much more relaxing vacation, and I would definitely do it again and recommend the service to others. Thanks Terry and the KimKim team!!

We had a fabulous time in Iceland from September 18-26th. I worked with Emanuela to plan all what we hoped to see in Iceland and we were not disappointed! 2 night in Reykjavik, 2 nights in Vik and 2 night in Grindavik on our self driving tour. We loved our hotels, dinner suggestions and tours. Emanuela was in constant contact with us throughout our time in Iceland - even alerting us to the bad weather alerts and offering us alternative plans. We hope to return to see even more of beautiful Iceland and I will definitely be calling Emanuela to book our visit!!

Wow 🤩 wow and again wow
It’s not easy to summarize 17 days of trip from the dreams to few sentences.
First kimkim company and platform is amazing.
We have been looking for some time solution like this and we are happy that we have found kimkim.
We love travel on our own so Kimkim give us the option to do what we love without all the headaches of planning and checking and not knowing the country enough
So no mistakes with great planned trip.

Now about 🇮🇸 Iceland - we send huge thanks to... read more

Wow 🤩 wow and again wow
It’s not easy to summarize 17 days of trip from the dreams to few sentences.
First kimkim company and platform is amazing.
We have been looking for some time solution like this and we are happy that we have found kimkim.
We love travel on our own so Kimkim give us the option to do what we love without all the headaches of planning and checking and not knowing the country enough
So no mistakes with great planned trip.

Now about 🇮🇸 Iceland - we send huge thanks to preeti the travel agent that kimkim set us with.
She is amazing - she asked us what is the purpose of the trip and the. We had ping pong of few weeks u trip the trip plan was tailor made to our needs
She realy understand what we were looking for and gave us great trip plan
Now with the trip plan and the great platform of kimkim every thing was smooth like planned
We didn’t have problems the time of places we visit according to the plan was accurate like she did it and know when we need to wake up in the morning and that we will finish every day plan by time
I can write alot about preeti service
She was there all the way even when we were at Iceland and ice cave and the tour was not private as planned so she took care of money refund
So you know u have someone u can count.
One last thing
It was COVID 19 days and regulation make everything more complicated
But kimkim was flexible with us with payments and refund policy
So because of that we made all reservations with kimkim and it was the best choice that we did.

I realy recommend traveling with kimkim
I think it’s the best way to explore new lands
With clear mind .

Thanks again kimkim and preeti for trip from legends
Fransis family 2021 Iceland 🇮🇸 trip

This is the second trip we've done through Kimkim and the experience has been phenomenal. Specifically with this trip, Preeti was fabulous, checking in on us, updating us on weather conditions. We had a wonderful time!

All 4 of us had a great time during our trip to Iceland. Preeti did a great job allocating our time as we traveled around Iceland. She tried very hard to help us see some interesting events, like fall sheep and horse round ups which would be very difficult for a visitor to find. All of the hotels were attractive, clean and comfortable with great breakfasts.
The downside of the hotels is that they were almost uniformly located significantly out of town, making it more difficult to eat... read more

All 4 of us had a great time during our trip to Iceland. Preeti did a great job allocating our time as we traveled around Iceland. She tried very hard to help us see some interesting events, like fall sheep and horse round ups which would be very difficult for a visitor to find. All of the hotels were attractive, clean and comfortable with great breakfasts.
The downside of the hotels is that they were almost uniformly located significantly out of town, making it more difficult to eat dinner outside of the hotel. Sometimes the more remote location was necessary to allow us to see a sight, but perhaps more of a mix of in town and remote locations. The in car wifi worked great most of the time with the travel routes that Preeti built for us. There was one hotel in an area where the google maps didn't work well, causing us to do a lot of repetitive driving and searching. We suggest that some of the more challenging roads be identified in the trip notes. As a few examples, Beserker road is pretty challenging, and longer than one might think to drive it all, and the Oxi road is on the route as the shortest path, but it was not clear, without additional research, that this road is not recommended in adverse weather. It was a great trip. We are satisfied with Kim Kim and Preeti's services.

Our trip to Iceland was truly memorable! Halldor from Kimkim organized a trip tailored for our requests which included lots of hiking and experiencing the more remote, less crowded areas of Iceland. The trip he arranged was a perfect fit for us. We really appreciated his recommendation to head to the Westfjords and include a 3 day "glamping" trip in the Hornstrandir National Park-spectacular scenery and families of arctic foxes who are not shy and came right up to our feet to play. We also... read more

Our trip to Iceland was truly memorable! Halldor from Kimkim organized a trip tailored for our requests which included lots of hiking and experiencing the more remote, less crowded areas of Iceland. The trip he arranged was a perfect fit for us. We really appreciated his recommendation to head to the Westfjords and include a 3 day "glamping" trip in the Hornstrandir National Park-spectacular scenery and families of arctic foxes who are not shy and came right up to our feet to play. We also really enjoyed Stefan, our guide on a one day hike in the Westfjords. He was a wealth of information and we learned so much about the culture, language and history of Iceland. We loved the 6 day Laugavegur hut to hut hike across stunning scenery. We made great friends from around the world in the huts every night. We will never forget the brilliant green of the moss against the contrast of the black lava mountains and the spectacular color palette of the scenery. We even thought the water everywhere, from every tap, was the best we had ever tasted!

In addition to Halldor accurately selecting just the right places for us and an itinerary that went smoothly, he even made last minute changes to our plans while in Iceland due to some unexpected circumstances. We would highly recommend our trip to Iceland, Kimkim and our local specialist Halldor!

Loved our itinerary and Preeti was wonderful before and during our trip.

Just returned from the most spectacular trip to Iceland, using KimKim and its self-guided itinerary. We worked on the trip via email with KimKim's local travel specialist Preeti, based in Islafjordur. She knew the country well and helped our group of six women plan a 7-day off-the-beaten-path self-drive adventure to Iceland's gorgeous Arctic Coast. KimKim planned for us whale watching, horseback riding, geothermal spa visits, guided hikes to volcanoes, stays at great hotels and delicious... read more

Just returned from the most spectacular trip to Iceland, using KimKim and its self-guided itinerary. We worked on the trip via email with KimKim's local travel specialist Preeti, based in Islafjordur. She knew the country well and helped our group of six women plan a 7-day off-the-beaten-path self-drive adventure to Iceland's gorgeous Arctic Coast. KimKim planned for us whale watching, horseback riding, geothermal spa visits, guided hikes to volcanoes, stays at great hotels and delicious meals (Naustio in Husavik is amazing!). It was an itinerary of gorgeous sites and activities that made us all fall in love with Iceland. Preeti worked within our budget and was incredibly responsive. Everything worked perfectly when we arrived. I highly recommend KimKim for Iceland, and will use them for future trips.

Hi, I’m Jon. I live in Chicago and recently traveled to Iceland with my partner Jane. It’s hard for me to express the grandeur you’ll see in the Icelandic landscape, but I can tell you that Emanuela and kimkim helped us make some incredible memories without having to negotiate many of the details that pull me out of the magical moments that make traveling memorable and fulfilling. I had previously used kimkim for adventure travel in the Altai Mountain Region of Western Mongolia, so I knew... read more

Hi, I’m Jon. I live in Chicago and recently traveled to Iceland with my partner Jane. It’s hard for me to express the grandeur you’ll see in the Icelandic landscape, but I can tell you that Emanuela and kimkim helped us make some incredible memories without having to negotiate many of the details that pull me out of the magical moments that make traveling memorable and fulfilling. I had previously used kimkim for adventure travel in the Altai Mountain Region of Western Mongolia, so I knew their value and attention to tailoring each trip for my personal taste. Emanuela didn’t disappoint. From our first emails about our Icelandic road trip to the last minute changes and concierge style help in-country, I wholeheartedly recommend her service if you’re planning a trip to Iceland. She picked hotels and guest house stays that offered us value and style, and she worked in every stop we had on our must see list (black sand beaches, hiking, waterfalls, glaciers, great restaurants, and hot springs, lots and lots of hot springs), and gave us marvelous suggestions that really made for remarkable memories. She helped us, but it still felt like our trip rather than a package deal, this did not feel generic at all. Regarding cost, her fee is a drop in the bucket compared to the amount of time it would have taken us to research and book all the details she put together for us, then there was the advice on traveling in this unique country and time in all our lives. I give Emanuela 10 out of 10.

The service that KimKim and Emanuela (our trip planner) provided was great! We decided to do a road trip in Iceland and Emanuela worked out all the details. She rented the car, reserved hotels and restaurants, was available whenever we needed her. Our budget was also respected as well.

The trip itself was wonderful and I would recommend that other people do the same trip if they can.

This trip was super well organized. Every hotel booking and activity booking was perfect. We covered a lot of ground each day but it wasn't too much and we were able to see some amazing sights. What a beautiful country. Will definitely return!

Emanuela did an amazing time organizing my brother and I's trip around the ring road. She not only organized our accommodations, but had amazing restaurant recommendations and new all the best sites to stop at along the way. It made everything so much easier, so we could relax and focus on enjoying Iceland. We absolutely could not recommend her services enough!

Thanks to Terry and the entire KimKim team, our family had a fabulous time in Iceland. We knew we trusted Terry from the first time we spoke to her on the phone. She listened to us and understood what we were looking for in our vacation. Her attention to details allowed for a smooth, trouble free week in Iceland. The responsiveness of Terry and KimKim representatives exceeded our expectation. Needless to say, we will use KimKim again for our future vacations. We will recommend Terry to all of friends.

Great itinerary. Kept us busy from early morning till sunset (9pm in Iceland when we were there)
Links to driving directions very helpful. Responses to issues when we were there were very helpful.
Lodging recommendations were quite good. But mostly the recommended places to visit were excellent

We can highly recommend Emanuela without reservation.

She did a fantastic job putting together our Family Trip coordinating travelers from two continents and multiple time zones. Our hotel accommodations were thoughtfully chosen and in the city of Reykjavik was particularly exceptional (Hotel Odinsve). It afforded us a "home base" with easy walking distance to the harbor, restaurants, museums and shops.

Our trip excursions- snowmobiling on a glacier with Mountaineers of Iceland;... read more

We can highly recommend Emanuela without reservation.

She did a fantastic job putting together our Family Trip coordinating travelers from two continents and multiple time zones. Our hotel accommodations were thoughtfully chosen and in the city of Reykjavik was particularly exceptional (Hotel Odinsve). It afforded us a "home base" with easy walking distance to the harbor, restaurants, museums and shops.

Our trip excursions- snowmobiling on a glacier with Mountaineers of Iceland; Boat trip in an iceberg lagoon adjacent to a glacier with Fjallsarlon Iceberg Boat Tours; riding Icelandik horses on the beach in Vik with Vik Horse Adventures; and the Ice Cave Tour with Katlatrack were all spectacular. The arrangements Emanuela made were excellent and we had a great time learning about Iceland history and geography with all of our guides at these venues. Each and every guide we had was extremely dedicated to sharing their knowledge of their country with us, and our safety was of utmost concern.

We highly recommend Emanuela and Kim Kim and have already passed our agenda on to friends and family for future trips.

Robert at arcanum ATVRide was totally terrific!!!

Jenny organised a great trip to Iceland for myself and a friend. We gave her an idea of the type of adventurous trip we were looking for and she organised a great remote trek to Hornstrandir. She gave us a really detailed itinerary with great logistics for every part of the trip. I would highly recommend Hornstradir for anyone looking for spectacular scenery and remote trekking. The trek is fully guided and groups are small.

I asked our specialist Preeti to book my husband and I a Ring Road trip, staying at the best accommodations available with activities we could enjoy with my limited physical capabilities.
And she did. We enjoyed suites, junior suites, all in the best available hotels.
We choose a cross-over SUV KIA Sportage which was perfect for tight parking in Reykjavik in garage across from Hilton Canopy.
The detailed itinerary that KimKim provided was excellent. It included google map directions... read more

I asked our specialist Preeti to book my husband and I a Ring Road trip, staying at the best accommodations available with activities we could enjoy with my limited physical capabilities.
And she did. We enjoyed suites, junior suites, all in the best available hotels.
We choose a cross-over SUV KIA Sportage which was perfect for tight parking in Reykjavik in garage across from Hilton Canopy.
The detailed itinerary that KimKim provided was excellent. It included google map directions that we accessed via the included Wi-Fi in car.
Iceland is beautiful and is like visiting a giant national park. We ended our 14-day trip with 2 nights at the Retreat at the Blue Lagoon. Just a perfect ending to a great trip. Thanks, Preeti!

Emanuela arranged for us one of the best vacations we have ever taken. Every day was an adventure to new places and experiences with a bit of respite thrown in every couple of days to let us recharge. The hotels were excellent, and her restaurant recommendations were always great, from the best fish and chips in Iceland to fine cuisine next to the harbor in Reykavik (Kopar) and great restaurants in Stykkisholmar (Narfeyrarstofa), Akureyri (Strikid) and Lake Myvatn (Vogafjos Farm). Probably... read more

Emanuela arranged for us one of the best vacations we have ever taken. Every day was an adventure to new places and experiences with a bit of respite thrown in every couple of days to let us recharge. The hotels were excellent, and her restaurant recommendations were always great, from the best fish and chips in Iceland to fine cuisine next to the harbor in Reykavik (Kopar) and great restaurants in Stykkisholmar (Narfeyrarstofa), Akureyri (Strikid) and Lake Myvatn (Vogafjos Farm). Probably the high point of the trip was the super Jeep trip to Askja Crater across 100km of Icelandic lava desert with our own guide, who was both entertaining and extremely good in helping JoAnne to push her limits in hiking. The waterfalls all around Iceland were magnificent, particularly Dettifoss and Selfoss, and we very much enjoyed walking behind Seljalandfoss, although we regretted not wearing our waterproof gear. Emanuela was also available to assist us throughout the trip, even checking in to make sure that things were going well. In looking back, we realize that we were unable to see all the sights that Emanuela included but with luck we will get back to Iceland for the ones we didn’t see.

It was a very long process because of Covid and having to cancel last year, but it all turned out well and we were very pleased with the car, hotels, travel, and experience planning it all out with our Kimkim rep. I would definitely do it again. Thanks!

Emanuela planned a memorable, spectacular trip to Iceland for me. Everything went off without a hitch, other than the helicopter ride over the volcano (which I booked on my own) due to poor visibility. A one-week trip of a lifetime! Best of the trip? The ice cave. Don’t miss it!

The perfect trip to reenter the world after Lockdown.
We worked with Kimkim and Emanuela to plan the perfect anniversary trip for my husband and I to drive from the east to west coast of Iceland.
Emanuela was perfect at every stage of planning, hearing what we were looking for, and delivering exactly what we wanted. There was not one part of our trip that wasn't perfectly orchestrated.
In our itinerary, not only included all the "must see" popular sights, but she also included many off the... read more

The perfect trip to reenter the world after Lockdown.
We worked with Kimkim and Emanuela to plan the perfect anniversary trip for my husband and I to drive from the east to west coast of Iceland.
Emanuela was perfect at every stage of planning, hearing what we were looking for, and delivering exactly what we wanted. There was not one part of our trip that wasn't perfectly orchestrated.
In our itinerary, not only included all the "must see" popular sights, but she also included many off the beaten path ideas and recommendations for us, and all the restaurants she mentioned were above and beyond delicious.
I would highly recommend Emanuela and KimKim to create your perfect trip.

We worked with kimkim to plan a 9 day trip to Iceland for a family of 4 that involved lots of hiking on top of lots of sight seeing. The team at kimkim was amazing - incredibly responsive to our questions and requests, worked to build a trip that was right for us, and made sure that everything we did and saw was genuine Iceland (ie, not just there for tourists). We could not have been happier with the team. They made sure that our day was not over scheduled or involved too much driving, gave... read more

We worked with kimkim to plan a 9 day trip to Iceland for a family of 4 that involved lots of hiking on top of lots of sight seeing. The team at kimkim was amazing - incredibly responsive to our questions and requests, worked to build a trip that was right for us, and made sure that everything we did and saw was genuine Iceland (ie, not just there for tourists). We could not have been happier with the team. They made sure that our day was not over scheduled or involved too much driving, gave us lots of flexibility in what we could do each day (outside of a few pre-scheduled activities), and had wonderful recommendations for both activities and food spots.

Emanuela did a good job at planning our trip to Iceland. We had the plane tickets, the car, but nothing else. It was a last minute trip. She put together a trip that worked within our timeframe, budget, and interests.

Since we had a car, she provided links to Google Maps that we were able to follow daily which included all of our stops. She also provided recommendations for different restaurants along our route. She handled the booking of all of the activities and hotels.

The trip was... read more

Emanuela did a good job at planning our trip to Iceland. We had the plane tickets, the car, but nothing else. It was a last minute trip. She put together a trip that worked within our timeframe, budget, and interests.

Since we had a car, she provided links to Google Maps that we were able to follow daily which included all of our stops. She also provided recommendations for different restaurants along our route. She handled the booking of all of the activities and hotels.

The trip was organized well and enabled us to see many things in the 6 days we were there. She was in good communication during the trip and provided us with a 24-hour contact # in case there were any issues during our travels.

Would definitely recommend her to other travelers.

I was looking for my first post Covid trip and Iceland Ring road travel was on my mind. During that research I came across KimKim and connected with a wonderful person by name of Emanuela. With three of us planning to travel together we wanted to drive through stunning Icelandic nature, photograph puffins, arctic terns and whales, stay in apartments and have good driving directions to all the places we wanted to visit. Told her the $ amount we want to spend. As the itinerary was built I was... read more

I was looking for my first post Covid trip and Iceland Ring road travel was on my mind. During that research I came across KimKim and connected with a wonderful person by name of Emanuela. With three of us planning to travel together we wanted to drive through stunning Icelandic nature, photograph puffins, arctic terns and whales, stay in apartments and have good driving directions to all the places we wanted to visit. Told her the $ amount we want to spend. As the itinerary was built I was able to add or subtract locations. End product was a 62 page document with all the driving directions plus SUV and 8 different stay locations organized. I purchased the Air ticket and rest was handled by her. The best part of the trip was she or her team mate were available all the time to help us out while we were there. PCR Test direction was conveniently included a day before our departure to US. There are many memorable moments of this trip. Trekking to the volcano which is still spilling lava, strolling through Akureyri, visiting a small village, Borgarfjordur Eystri with a population of 100 providing an amazing opportunity to watch Puffins from very close quarters. I am yet to download 3200 pictures which I took. Thanks to KimKim and Emanuela. We had such wonderful time in Iceland!! Icing on the cake was visiting Blue Lagoon before our flight to US.

One of the best family vacations we've ever had - and we travel quite extensively. Since the planning stages, Emanuela has been an invaluable asset and was in constant communication. At the same time she provided flexibility to cater the trip to each of our family member's tastes. She gave outstanding suggestions that otherwise we wouldn't have thought of ourselves and all this as the world is getting out of the pandemic. We highly recommend Iceland for any family looking to have the... read more

One of the best family vacations we've ever had - and we travel quite extensively. Since the planning stages, Emanuela has been an invaluable asset and was in constant communication. At the same time she provided flexibility to cater the trip to each of our family member's tastes. She gave outstanding suggestions that otherwise we wouldn't have thought of ourselves and all this as the world is getting out of the pandemic. We highly recommend Iceland for any family looking to have the vacation of a lifetime. Among our top experiences were, strolling in Reykjavik, whale watching in Husavik, navigating the Glacier Lagoon in a Zodiac, ice cave hike, snowmobile excursion, hiking an active volcano, the many scenic and waterfalls views and relaxing on our last night before heading home at a geothermal lagoon. as it tends to happen in many trips, there were some unscripted events but we still made the best of it and enjoyed it to the fullest. Word to the wise- come prepared for Iceland's unexpected weather as we experienced snowstorms, heat, cold snaps, heavy rain and just plain gorgeous sunny days. We strongly recommend Iceland and Emanuela's expertise.

We had a wonderful experience and will always use Kim Kim in the future. We just returned from our trip and I’ve already recommended them to a friend who is traveling in September.

Our trip to Iceland with the expertise of Kimkim's personnel (Preeti and Michele ) was phenomenal. They worked with us in design, and were able to accommodate changes in plans per our request, i.e. volcano, extra days, etc. Very few 'surprises' during the trip. Vouchers worked well, car rental, nice hotels, etc. It was a trip we will never forget. All the more following a pandemic. As soon as the border opened, Michele let us know so we could resume trip planning. Thank you Preeti and... read more

Our trip to Iceland with the expertise of Kimkim's personnel (Preeti and Michele ) was phenomenal. They worked with us in design, and were able to accommodate changes in plans per our request, i.e. volcano, extra days, etc. Very few 'surprises' during the trip. Vouchers worked well, car rental, nice hotels, etc. It was a trip we will never forget. All the more following a pandemic. As soon as the border opened, Michele let us know so we could resume trip planning. Thank you Preeti and Michele for an incredible journey! Most memorable were the volcano (which we hiked to), glacier lagoon, and whale watching (Husavik). 'Takk, takk'.

My husband and I had a wonderful 8 day tour of Iceland's Snaefellsnes peninsula and the Golden circle. We had high expectations for the trip, but the actual sights exceeded them! We had excellent communication with our local specialist Michele both before and during the trip. He was extremely helpful in providing various trip options and helping us customize the trip to our liking.

Everyday was a highlight and memorable part of our trip. We especially loved Snaefellsnes, hiking up to Glymur... read more

My husband and I had a wonderful 8 day tour of Iceland's Snaefellsnes peninsula and the Golden circle. We had high expectations for the trip, but the actual sights exceeded them! We had excellent communication with our local specialist Michele both before and during the trip. He was extremely helpful in providing various trip options and helping us customize the trip to our liking.

Everyday was a highlight and memorable part of our trip. We especially loved Snaefellsnes, hiking up to Glymur falls, natural hot spring river in Rejkjadalur, black sand beach in Reynisfjara, and visiting the live volcanic eruption at Geldingalir. The Kimkim specialists Michele, Preeti, and Halldor helped us through some changes in our plans due to weather and quickly changed our hotel reservations and guided us on obtaining a covid test prior to leaving.

Overall, we would highly recommend both Iceland and the Kimkim team! We are definitely planning to come back!

Fabulous support and planning.

I would like to thank kimkim team for planning our dream destination trip-Iceland, hassle free.
Really appreciate the assistance provided by Anuj,he was very helpful and did all necessary changes which we requested during our trip planning ...he used to always call and discuss and know our requirements .

The partners or vendors associated with the kimkim team during our trip too were good.

I would highly recommend kimkim travel as they are trustworthy.

Regards,
Neeha

Anuj was a great resource in helping to customize our Iceland vacation to match our expectations throughout the planning process. After our trip began, having Anuj supporting our trip was invaluable. Our trip was to the northern part of Iceland in mid-March which meant we had to adapt to weather, road closures, etc. and Anuj was there with us each step of the way helping us to cancel and rebook lodging, tours, etc. as we adapted our itinerary in real time to accommodate the weather. The... read more

Anuj was a great resource in helping to customize our Iceland vacation to match our expectations throughout the planning process. After our trip began, having Anuj supporting our trip was invaluable. Our trip was to the northern part of Iceland in mid-March which meant we had to adapt to weather, road closures, etc. and Anuj was there with us each step of the way helping us to cancel and rebook lodging, tours, etc. as we adapted our itinerary in real time to accommodate the weather. The end result was the Icelandic adventure that we were seeking that helped us to really experience the villages, people and landscapes that are Iceland.

Preeti, did a fantastic job of scheduling our day to day activities. She is very experienced in this line of work. She somehow managed to almost perfectly time our stops with the time we had each day. Thanks and we will be using kimkims services again.

It is one thing to book and adventure into the unknown to try to figure it out for yourself. It was my intention to do so, but the reality is that it helps to have somebody at least give a map or a general guide of what to look out for.

It is another thing when you can have a specialist help carefully curate an experience. First, I'd like to mention that the magical experience of my trip was only emphasized by the incredible knowledge and hospitality of the agent who helped me - Emanuela... read more

It is one thing to book and adventure into the unknown to try to figure it out for yourself. It was my intention to do so, but the reality is that it helps to have somebody at least give a map or a general guide of what to look out for.

It is another thing when you can have a specialist help carefully curate an experience. First, I'd like to mention that the magical experience of my trip was only emphasized by the incredible knowledge and hospitality of the agent who helped me - Emanuela Grieco.

As master of her product, she skillfully curated a self-driving tour which allowed me the gleefully roam the Western and Southern regions of Iceland in the winter time, while still feeling like I was taken care of. To be in communication with a professional throughout my travel, helped ease any sort of travel anxiety that may have come up, allowing me to fully focus on the magic that solo travel in Iceland can bring. It was truest sense of hospitality one could experience from a travel agent, similar to that of experiencing a Michelin 3 star restaurant or 5 - star hotel accommodation.

From the initial conversation of attempting to book this experience, I was tended to in regards to what I was looking. I gave a budget and picked out a few things I wanted to experience. I knew that I wanted to go to drive myself to explore the island, experience Blue Lagoon, Snorkel, tour an ice cave, snowmobile on a glacier and see the northern lights.

I let her know what I had booked personally - a plane ticket, a 4WD car rental and my first night stay. She was able to intelligently fill in the rest. Honestly, I only booked those things first before I even considered using KimKim and to be frank, I probably didn't even need to do that!

It was quite the itinerary that I had intended to experience and Emanuela thoughtfully crafted a driving tour which allowed me to systematically experience all of these activities while making positive progress of exploration along the way. Simple, effective accommodations were booked along the way essentially allowing me the mission of getting from point A to point B while experiencing the freedom of the self drive tour that I had envisioned.

Her route took me from landing in Keflavik, directly to the Blue Lagoon. Stayed my first night in Reykjavik (booked by me) and followed a walking tour of the city that was provided by her. The next day I started my drive towards West Iceland and the Saga town. I was trepidatious at first, driving into the unknown, but as soon as I caught my first glimpse of the magic of Iceland (everywhere), I knew that I just had to trust the plan that was set before me.

From the Snæfellsnes Peninsula to Thingvellir National Park, to the majestic waterfalls of the south to the magical beaches of the South, sprinkled in with snorkeling and some off road super jeep adventures and some super thoughtful accommodations I was truly ensconced by the natural wonders of the country. I was able to see the Northern Lights dance on my final night to boot!

As a person who is relatively frugal about travel and all of the details that come with it, I took the opportunity to fully dive in and let a professional create an experience for me. I regret absolutely nothing and can only encourage other to trust and let the professional do what they do. It was worth every penny.

If you are on the fence, at least just start the conversation and see what unfolds. The professionalism and skill and knowledge that Emanuela and the convenience that Kim Kim provides will successfully finish it for you.

Our trip was perfect! Sotiria did a great job. I had tons of questions and she never seemed bothered by me and my need for details. She always responded quickly and was available before, during and after our trip. She went above and sent a anniversary gift our first night, to our hotel!

Pauline was great. Our Iceland trip wouldn’t have been the same without having this itinerary and the availability to discuss with Kim Kim while I was there with any questions or concerns I had.

Our trip was beautifully planned by Pauline. We did a 10-Day Winter Drive in the southern half of Iceland. Her itinerary was very detailed with interesting stops, restaurant recommendations and all hotel accommodations, noting what each hotel included. Our trip didn't go without mishaps, but to no fault of kimkim. They actually went above and beyond to make sure things worked out for the best. Our original flight was canceled causing us to arrive at 2am an entire day later than planned, but... read more

Our trip was beautifully planned by Pauline. We did a 10-Day Winter Drive in the southern half of Iceland. Her itinerary was very detailed with interesting stops, restaurant recommendations and all hotel accommodations, noting what each hotel included. Our trip didn't go without mishaps, but to no fault of kimkim. They actually went above and beyond to make sure things worked out for the best. Our original flight was canceled causing us to arrive at 2am an entire day later than planned, but they hustled and rearranged excursions and even had our van delivered to us 45 minutes from the airport at no charge. Pauline was on vacation the same time we were, but I called the number given and Michele and others jumped right in and took over. Thanks to each and every one who made our trip a success!

We had an amazing time and it was so easy to plan. Pauline took into account all of our requests and made it very easy and accessible for us,

Preeti did a fabulous job!!!! Everything was terrific! Very well organized and detailed.....
The only activity that we didn’t enjoy as much as everything else was the ice cave tour. The “ice cave” itself was interesting but we didn’t know that it involved a good 45 minute + drive to and from the meeting point to get to the cave (it was not a very enjoyable ride at all).

All of the hotels/accommodations were great.
We would definitely recommend Preeti!
Mary Ellen

Preeti and the team were fantastic and answered all of our questions and created a unique and memorable trip for us. I want to go to Iceland again and I know who I am going to ask for help in the future!

Thank you all for an amazing adventure in Iceland, your attention to detail, flexibility, and quick responses made us feel very safe as we dealt with snow, cars, and accommodations! Pauline picked even better varied accommodations than we thought were possible and we loved each one! Gauksmyri with its dear sweet horses, tour group of friendly strangers and delicious food were delightful. Vogafjos Farm Resort in the Myvatn area made geothermal baths, cozy warm wood cabins, and gourmet food... read more

Thank you all for an amazing adventure in Iceland, your attention to detail, flexibility, and quick responses made us feel very safe as we dealt with snow, cars, and accommodations! Pauline picked even better varied accommodations than we thought were possible and we loved each one! Gauksmyri with its dear sweet horses, tour group of friendly strangers and delicious food were delightful. Vogafjos Farm Resort in the Myvatn area made geothermal baths, cozy warm wood cabins, and gourmet food go with snow, friendly guests and cows unforgettable! Could not ask for more! You all are so knowledgeable and caring, we are truly thrilled you took us on and made our journey so fabulous! Many thanks!

Michele and his team did a wonderful job. My expectations were high for this trip; and, my expectations were left in the dust for what my experiences actually were on this trip. The accommodations were top notch. The itinerary that was made for me, was spot on, perfect. Michele and his team were able to notify me immediately of an issue with one of the excursions I was going to take, avoiding me driving out of my way to find out it had been cancelled. The few questions I had, their response... read more

Michele and his team did a wonderful job. My expectations were high for this trip; and, my expectations were left in the dust for what my experiences actually were on this trip. The accommodations were top notch. The itinerary that was made for me, was spot on, perfect. Michele and his team were able to notify me immediately of an issue with one of the excursions I was going to take, avoiding me driving out of my way to find out it had been cancelled. The few questions I had, their response was nearly immediate. I would highly recommend using them if you know nothing about the wonderful place of Iceland.

We loved Iceland and enjoyed the trip. Thank you kimkim and Preeti for arranged it. We are planning a 2nd visit to Iceland in Feb/Mar 2021 (2020 is already fully planned out), with more time spend in Reykjavik next time.
We loved the itinerary, the hotels and activities Preeti arranged for us.
Love -
- The Blue Lagoon was great. Well worth the admission fee.
- Horse riding at Eldhestar was great. Our guide was very knowledgeable and attentive.
- The private glacier hike was fantastic. Our... read more

We loved Iceland and enjoyed the trip. Thank you kimkim and Preeti for arranged it. We are planning a 2nd visit to Iceland in Feb/Mar 2021 (2020 is already fully planned out), with more time spend in Reykjavik next time.
We loved the itinerary, the hotels and activities Preeti arranged for us.
Love -
- The Blue Lagoon was great. Well worth the admission fee.
- Horse riding at Eldhestar was great. Our guide was very knowledgeable and attentive.
- The private glacier hike was fantastic. Our guide Patrica was a great guy and highly recommended.
- Northern light viewing from hotel Gullfoss was really amazing.
Will pass next time -
- The car rental company we used. We had a full size van that fits 9 ppl for our party of 6. They didn't have any smaller car for us to switch to. The car also had 3 small chips on the windshield, right in front of the driver and very distracting.
- Secret Lagoon. Sure it was much cheaper admission but nothing special in our opinion.
- The company we used for the Ice Cave Tour. The tour was at 9:30 (or 9 as stated on the ticket) and we were running late. Tried calling their contact number but no one pick up. Got to meeting point at 9:15 and we missed the tour. It was Sunday so no one in the office and no chance to reschedule.

Overall, we had a great time in Iceland thanks to kimkim and Preeti!

This has been the first time that we planned this kind of holidays and that we actually had someone else plan our trip.
Our overall experience was great. We would like to thank Preeti for her assistance in making things easier for us and for replying to our questions. We know it is difficult to set up a holiday plan for different people as the needs and wants of every person vary from one another.
There were some minor details that we all could have done better while organizing but the... read more

This has been the first time that we planned this kind of holidays and that we actually had someone else plan our trip.
Our overall experience was great. We would like to thank Preeti for her assistance in making things easier for us and for replying to our questions. We know it is difficult to set up a holiday plan for different people as the needs and wants of every person vary from one another.
There were some minor details that we all could have done better while organizing but the responsibility is ours mainly; next time we will more prepared to ask for the right things and organise better according to our needs.
Thank you Preeti. This trip has been a life experience for sure. Lots of nice things to remember.

Iceland was an amazing experience for my husband and I. We will never forget about it! Everywhere we go had a breathtaking vista: the nature on the island is perfect and silent. We ran into a few travelers that were there during the same week, visiting the same places. I guess that's a common thing in Iceland, because all you wanna do, as a foreign, is to enjoy the beauty. Pauline helped us every time we needed her and her information was always accurate.

We had a great time and learned a lot in this trip. The drive guide was wonderful in highlighting the major points. Having gotten stuck on some rainy day’s with gale force winds (who knew waterfalls could fall up?) we found drier locations to visit. The Bjarnarhöfn shark museum was inexpensive, interesting and a whole lot of fun. The lava museum on the way to Vik was a little more modern museum but still helped us to spend part of a very rainy day. We enjoyed all our hotels except... read more

We had a great time and learned a lot in this trip. The drive guide was wonderful in highlighting the major points. Having gotten stuck on some rainy day’s with gale force winds (who knew waterfalls could fall up?) we found drier locations to visit. The Bjarnarhöfn shark museum was inexpensive, interesting and a whole lot of fun. The lava museum on the way to Vik was a little more modern museum but still helped us to spend part of a very rainy day. We enjoyed all our hotels except hotel Fron. Our favorite had to be hotel Hamar where we had close access to hot tub, played Iceland trivia and enjoyed taking with our waiter. The issue with Hotel Fron was that we arrived late in the evening from a long day East of Vik and the day clerk was completely unhelpful about parking and getting us situated. We understood after the fact that our attitude probably wasn’t the greatest but she also made no effort to help calm us or make us feel welcome. To improve our mood we found the Lebrowski bar where Patrick from Poland invited us to join him in shots of jagermeister!
Our two Glacier tours were fantastic. The blue ice experience from Icelandic mountain guides was great! Agatha was a great guide and made sure the whole group got photos and was safe as we climbed the glacier! The Katlatrak ice cave tour was very different then what we had envisioned (thought we would be deeper in the glacier (and drier) but completely amazing nonetheless! Disappointing that the laki whale watching was rained out (see shark museum) as we might of had better success there then out of Reykjavík where we were unsuccessful at seeing any mammals (did see birds).
Thanks for setting up a great itinerary! We enjoyed all of our experiences.

An epic trip! We did the Ring Road, & Preeti and her team did an excellent job of helping us build out our itinerary, reserve our hotels & rental vehicle, & set up activities for us.

The itinerary was just perfect.. well done preeti/Michele. Thanks a lot

Emanuela was exceptional! Couldn’t have relaxed for the trip without their help! Appreciate all the attention and assistance that was given. Picking up the car reserved for us with hotspot was so easy! We had a wonderful time and can’t wait to go back!

We were a group of 4 people visiting Iceland and we took several tours - the South Coast, Golden Circle, Silfra, Snæfellsnes, and the Blue Lagoon. Zeynep built our itinerary and gave us very clear instructions on the time and place to be for these tours. I will even give her credit for arranging for the terrific weather. When our return flight got changed, Zeynep was right on top of it and updated our return trip to the airport. Thorough, organized, and friendly! We were more than happy... read more

We were a group of 4 people visiting Iceland and we took several tours - the South Coast, Golden Circle, Silfra, Snæfellsnes, and the Blue Lagoon. Zeynep built our itinerary and gave us very clear instructions on the time and place to be for these tours. I will even give her credit for arranging for the terrific weather. When our return flight got changed, Zeynep was right on top of it and updated our return trip to the airport. Thorough, organized, and friendly! We were more than happy with the excellent service Zeynep provided and very grateful for her plans that allowed us to have a first rate visit. Thank you very much!

We enjoyed the guest house. First opportunity to see northern light. Also diamond beach. And glacier. And black sand beach. Everyone was helpful. And all accommodations where great.

Preeti did an excellent job putting together our 6 day trip to the Snaefellsnes Peninsula and Southern Iceland. Her itinerary and suggested activities were spot-on, and she and her team were very responsive to questions and changes that we submitted. So glad we enlisted her help!

Our trip to Iceland was incredible. The places to stay were a wonderful and except for the last night way exceeded our expectations. The last night was fine it was just a smaller room than all the others we stayed at so had grown accustomed to the beautiful rooms and locations along the way. The hints of things to see and do were very helpful. The food was fabulous and enjoyed the breakfast offered at each hotel. Appreciated Caroline's suggestion to go clockwise around the island. It worked... read more

Our trip to Iceland was incredible. The places to stay were a wonderful and except for the last night way exceeded our expectations. The last night was fine it was just a smaller room than all the others we stayed at so had grown accustomed to the beautiful rooms and locations along the way. The hints of things to see and do were very helpful. The food was fabulous and enjoyed the breakfast offered at each hotel. Appreciated Caroline's suggestion to go clockwise around the island. It worked out perfectly and we saw the northern lights 6 nights. Fosshotel Nupier was the best for them and wish we could've stayed their 2 nights. Mostly wish we had more time and could've had more days to explore areas. Just gives a reason to come back. Fosshotel Siglo and Fosshotel Eastjords were my favorite hotels. Didn't get the opportunity to use the pool at Ork but so was planning on it just something came up that changed the plans. Since it was a self tour we could adjust our plans based on what happened each day. 4 of the hotels I would have like 2 nights to explore those areas more, included Siglufjdur, one more further north of Mytvan and also be able to take a whale tour, East Fjords, and Skafatfel. Highlights besides the countryside and drives with stops along the way, numerous waterfalls (breathtaking and each unique), sheep, and birds was the Diamond Beach, Petras stone museum, helping herd sheep, Vatnsnes cave tour, hiking in Dimmuborgir and Dynjandi falls. The people were friendly. The guide at the Cave people tour, Hermann was awesome as well as the guide Max at the into the glacier tour.

This is the third time we have used Kimkim to plan a trip and it was, as usual, extremely helpful. We wouldn’t have had such an interesting and easy time of it without their assistance. The local agency, Iceland Offbeat, arranged for a rental car, provided us with route information and booked all our hotels/guest houses. They also gave us good recommendations for things to do/see and some places to eat. They booked some specific activities that we requested such as a glacier hike, whale... read more

This is the third time we have used Kimkim to plan a trip and it was, as usual, extremely helpful. We wouldn’t have had such an interesting and easy time of it without their assistance. The local agency, Iceland Offbeat, arranged for a rental car, provided us with route information and booked all our hotels/guest houses. They also gave us good recommendations for things to do/see and some places to eat. They booked some specific activities that we requested such as a glacier hike, whale watching, and horse back riding and we were impressed with the quality of the outfits they booked us with. In addition, we also made a reservation for the Viking Sushi Adventure that goes out of Stykkisholmur, which we really enjoyed. We loved being on our own schedule, traveling independently.

We had two weeks to drive the entire ring road around the coast and I can’t imagine doing it in less time although some people do. The roads are narrow and windy and the scenery is spectacular so you have to take your time. Also, we were on dirt roads at times that had a lot of potholes. If you rent a car be sure to get something with good suspension and tires. They originally reserved an economy car for us but we upgraded to an SUV with 4x4 and all season tires and we were glad of it - the extra expense was worth it. The wi-fi coverage throughout the country is amazing. We had one of those wi-fi gizmos that plug into the car and were able to follow the google map directions they provided quite easily. Although, I do recommend that you also purchase a full road map of Iceland so you can cross check names and numbers of the roads - the signage is sometimes confusing.

The only glitches we ran into were because we had a couple of changes in our itinerary during the planning process. Two of the guest houses that were originally reserved didn’t provide breakfast so the reservations were changed for us. We got a revised itinerary with the new locations and vouchers, however, the changes didn’t get made in the google map directions so one night we drove up to the wrong place. Fortunately, the correct guest house was only a few km away and we were alert to that problem for the future and didn’t make that mistake again. Also, at one place, there was some confusion about payment but they were able to phone the contact number on the voucher and it got worked out fairly quickly.

All in all, we had a fantastic trip to a unique and amazing country thanks to the kimkim team.

We enjoyed the route through the Snaefellsnes Penninsula and remote areas Westfjords, We were able to snag a reservation at Tjorhusid in Isafjordur which was a real treat. Driving through the snow in the mountains on a gravel road was a real adventure. We liked the Malarhorn guesthouse and suggest taking route 68 from beyond Holmavik on the way back to Reykjavík for wild beauty and staggering views. It was the only time we ventured off the route planned by Pauline and it was well worth it. Pauline was able to develop an amazing 7 day trip for us with very little lead time.

Our trip was great. Itineraries were created thoughtfully to match our interests and were packed. The first day was very tough because we had been awake all night, maybe a more low key day would have been nice. We loved all the local recommendations and the restaurant recommendations were amazing! All the recommendations exceeded everything that we found on our own.

It was a trip of our lifetime and we were so happy to have found Preeti and her team to help us enjoy their country. I can't wait to use kimkim for our next adventure.

Bubble tents were great. Could of had a bit more info on what to take in regards to luggage and also didn’t realise we were going to secret lagoon Pick up on last day wasn’t clearly explained we thought the bus was taking us straight to airport that’s why we had been given a later time But took us to depot where we had to wait 30 minutes. Not much time for check in But rest of trip was amazing. Thank you

My week in the Westfjords was beautiful. I felt comfortable navigating all the roads knowing I had the KimKim team within reach in case I needed help. Being someone who does not drive much in New York, driving through the steep gravel mountains of Iceland became more daunting as the week approached. As usual it was the most breathtaking scenery. I also met with Preeti who compiled my itinerary and answered all my neurotic New Yorker questions. 10/10 would use KimKim again for future travels.

With only 8 days before departure Emanuela put together a great trip to Iceland. Before contacting KimKim, I had an idea of where in Iceland I wanted to go and some must do activities. After finalizing the details, such as driving distance for each day and the type of accommodations that I wanted I received a detailed itinerary for the trip. The trip was fantastic. I always book my own vacations unless I am doing a specialized tour (photography tour etc). Due to timing logistics I... read more

With only 8 days before departure Emanuela put together a great trip to Iceland. Before contacting KimKim, I had an idea of where in Iceland I wanted to go and some must do activities. After finalizing the details, such as driving distance for each day and the type of accommodations that I wanted I received a detailed itinerary for the trip. The trip was fantastic. I always book my own vacations unless I am doing a specialized tour (photography tour etc). Due to timing logistics I reached out to KimKim. It was the best decision for this trip. All my accommodations were great. Most of the hotels where smaller with maybe only 10-20 rooms except for one that catered to tour buses. That hotel was good except for the pushing and shoving at breakfast as the tour groups dominated the breakfast. I received a detailed itinerary with suggestions for each day in terms of what to see along with a detailed driving map and restaurant recommendations. I knew exactly what order I would come across the sights and what side roads to take. Emanuela also had some suggestions for hikes and other natural wonders that I had not come across in my research. During the trip Emanuela reached out to me to ensure everything was going ok. The tours she booked were all first class. Good guides who truly enjoyed their job and offered us a wonderful experience. I did three different tours and there were never more than 10 people in my group. I did a glacier hike with Icelandic Mountain Guides lucking in with only one other person on the tour. We were able to cover a lot of terrain and get quite close to the fissures. This along with our guide Brook, who is a geology master's student added to the experience. Every day had detailed suggestions such as the history of a street, or inclusion of a site in literature, or additional museums to visit made for a wonderful trip. On my last day I stayed at the hotel at the Blue Lagoon, all details where taken care of to ensure I could check in and enjoy the lagoon. If you are able to go to Iceland and have Emanuela organize your self drive trip you will have an enjoyable time. From kayaking in Jokulsarlon lagoon amongst the ice, to hiking a glacier, seeing the beautiful colors of Landmandalauger, hiking to Gylmur waterfall, discovering gorges and seeing the beauty of Snaefellsnes Pennisula, lounging in geothermal pools as I shed a winter jacket for a bikini, and viewing Kredid Crater the trip offered beauty, nature and new discoveries every day. I would not hesitate to use Emanuela, or KimKim again.

The trip plan was totally customized to our needs, with all activities and routes organized on a convenient itinerary including clickable planned routes on Google maps. It couldn’t have been easier!

This is our first time using KimKim and we will be sure to recommend to anyone looking for a customized travel experience. We too will be back! :)

Positives:
+I appreciated having places to stay arranged for us for our long trip around Iceland
+ The places which were arranged were all very nice, definitely nicer than if I had tried to plan it myself.
+For the most part, the staff was pretty responsive to questions while we were on our trip.
+ The itinerary given was pretty good for ideas and suggestions within most of the things I had expressed interest in
+ Everything was provided in a good, organized manner

Negatives:
-There were a... read more

Positives:
+I appreciated having places to stay arranged for us for our long trip around Iceland
+ The places which were arranged were all very nice, definitely nicer than if I had tried to plan it myself.
+For the most part, the staff was pretty responsive to questions while we were on our trip.
+ The itinerary given was pretty good for ideas and suggestions within most of the things I had expressed interest in
+ Everything was provided in a good, organized manner

Negatives:
-There were a few parts in the itinerary where it was out of order so I would have to make sure ahead of time that we were able to go to all the places without backtracking
-There were a few places that I feel were recommended that could have been missed and there were a few that were not mentioned that I felt could have been on the places recommended, so even with the provided itinerary, I did spend extra time to make modifications.
- A little flexibility or a little more heads up about things may have been helpful? One of the unfortunate things with our trip and completely not the fault of the Kimkim staff, is that we had a bit of not good weather which significantly altered some of our activity plans. It would have been nice if offerings for alternatives or even if they had a notice about weather and could have switched a day's activity with another day's activity. As it was, we had 3 days in a row where we scrambled to find alternative plans due to weather.
-There was a least one time where some questions were left unanswered for a very long time.
-There were a few parts on our itinerary and vouchers that were not complete and needed clarification

Overall, I am glad that I used kimkim to plan our trip. There were some things that could have been better but then again, i usually don't book with multi-day tours, especially self-guided ones. I would definitely consider kimkim again for future travel possibilities.

We thoroughly enjoyed our 14 day self driving tour of Iceland. The itinerary prepared by Preeti enabled us to see much of Iceland and much more than if we just followed highway 1. The accommodation and vehicle were both quite satisfactory - we had no mishaps whatsoever. And Preeti was immediately responsive on our few queries.
I would recommend Kim Kim to anyone wanting to tour Iceland.

The clockwise direction around Iceland and detour onto Snaefellsness peninsula were perfect. We saw far more cars heading in the opposite direction which made for a much smoother driving. Given the extra time it was a real treat to have some of the island’s most beautiful attractions to share with a relatively small crowd of visitors . It was shocking to encounter large caravans of cars and campers by the time we reached glacier lagoon. The golden circle was almost anti-climactic.... read more

The clockwise direction around Iceland and detour onto Snaefellsness peninsula were perfect. We saw far more cars heading in the opposite direction which made for a much smoother driving. Given the extra time it was a real treat to have some of the island’s most beautiful attractions to share with a relatively small crowd of visitors . It was shocking to encounter large caravans of cars and campers by the time we reached glacier lagoon. The golden circle was almost anti-climactic. Cases in point: Krafla crater lake was much more impressive than Kerid; and the Myvatn nature bath was very enjoyable ( skipped blue lagoon ).

Judith was great we have to change or alter our plans many times and she was super helpful and cool. All communications were very professional and prompt everyone was on time;

Favorite memories of our early August 2019 trip to Iceland include the low sunlight illuminating the horses in a field near Hofn and lighting the cliffs behind Hotel Kria as we got into our rooms that night.

August 10 was a 5 star day: beautiful shirt sleeve weather, ice cave tour -- just out of Vik-- with Katlatrack, followed by puffin shots, followed by rainbow shots at Skogafoss, followed by Frost and Fire restaurant. Try their chocolate cake and Pine-smoked Arctic Char!

Our ice cave... read more

Favorite memories of our early August 2019 trip to Iceland include the low sunlight illuminating the horses in a field near Hofn and lighting the cliffs behind Hotel Kria as we got into our rooms that night.

August 10 was a 5 star day: beautiful shirt sleeve weather, ice cave tour -- just out of Vik-- with Katlatrack, followed by puffin shots, followed by rainbow shots at Skogafoss, followed by Frost and Fire restaurant. Try their chocolate cake and Pine-smoked Arctic Char!

Our ice cave guide gave us lots of insider information and gave constant cheerful helping hands so Jen could tour the cave with a bum ankle.

Thanks to KimKim who took tons of planning off our shoulders!

As a family who has self toured to 30+ countries, we were reluctant to use a travel service for our 6 day trip to Iceland. However, with limited time to see the country, I sought help from KimKim for guidance. They connected me to a local specialist, Preeti, who organized an amazing 6 day trip to remember. Leading up to the trip, we communicated via email on several occasions to work out the schedule and the package she delivered was well before the trip, giving our family plenty of time to... read more

As a family who has self toured to 30+ countries, we were reluctant to use a travel service for our 6 day trip to Iceland. However, with limited time to see the country, I sought help from KimKim for guidance. They connected me to a local specialist, Preeti, who organized an amazing 6 day trip to remember. Leading up to the trip, we communicated via email on several occasions to work out the schedule and the package she delivered was well before the trip, giving our family plenty of time to study the route and plan for added stops, meals, etc.. We enjoyed an amazing week along the southern part of Iceland starting with the Blue Lagoon and a night in Reykjavik and stops and hikes along multiple waterfalls and other beautiful vistas. Tours included a zipline tour from the activity hub of Vik, a Zodiac Glacier Lagoon Tour in Jokulsaron, and an ice cave tour. The other days were spent stopping at spots such as Diamond Beach near Jokulsaron, Geysir to see the Stokkur geyser, plane wreck on Solheimasandur, hikes around glorious waterfalls, driving off the main roads through farmlands and on drivable beaches. Every turn along the way was a beautiful surprise and we loved every minute of our time in the majestic country. On our final day, we detoured to the Rekjadalur Hot Springs near the town of Hveragerdi where you hike about an hour to a delightful hot springs river for a delightful and relaxing reward! We finished with a great pizza dinner at Olverk Pizza and Brewery before driving back to Keflavik for the night before flying out the next morning.
Everything was well coordinated with plenty or room for detours and spontaneous stops and we without a doubt would recommend both Preeti and KimKim to others!

Thank you Preeti and also Pauline for your assistance in setting this up

Overall the drive/trip went very well

A couple of caveats for your awareness
1) The Google maps driving instructions were not always the most accurate; sometimes off by multiple kilometers (this is not your fault; but something to be aware of... not sure if there is a better way to map these trips) which did create some confusion

2) I would not stay in the Hotel West again; very very small room, no TV, no coffee, cold only breakfast, etc... I would barely consider this a two star hotel

Our guide Kristjan was knowledgeable, efficient, and tremendously flexible. All necessary attributes in dealing with our family!

I wanted to thank Preeti for being such a patient and helpful travel specialist. She always answered my questions in a timely matter and was very flexible. She really tried her best to accommodate us and I appreciate that. It was a pleasure working with her, she was fantastic.

We had and AWESOME trip. Everything was planned so well and we were able to see and do all the things we wanted to do. All the guides were super friendly and helpful. I would recommend this trip to anyone thinking of going to Iceland. They will help you plan a fantastic trip.