One day hike, Iceland - Aug 15 - Aug 15, 2018
A fantastic day with a local guide - great hiking with some cool, secret canyons and waterfalls. Lunch was amazing. Best of all were Jon’s Saga stores and personal love for the region. More than we expected!
Explore iceland in 5 days - seven optimized itineraries to help you make the most of your short trip to iceland , Iceland - Aug 8 - Aug 13, 2018
We really enjoyed the itinerary and the hotels that were selected. Would have appreciated a bit more detail and tips. For example the day trip to the waterfall, where there was no opportunity to get lunch, a note suggesting to take a picnic lunch would have been helpful. Also some detail on the timing of activities would help plan the day better - seal colony viewing duration, whale watching duration etc.
Trip to iceland, Iceland - Jul 23 - Jul 31, 2018
We had a wonderful trip to North and West Iceland with our 2 year old daughter! Everything that Zeynep recommended was wonderful and completely doable with a toddler in tow. We especially loved seeing the geothermal areas in Myvatn, our awesome boat ride to see the puffins from Husavik, and the pebble beach on Snaefellsnes peninsula where a seal swam right up to us! Such a gorgeous country, and Zeynep's arrangements kept us out of the tourist crowds while still letting see so many amazing things.
Explore iceland in 5 days - seven optimized itineraries to help you make the most of your short trip to iceland , Iceland - Aug 1 - Aug 6, 2018
Thank you Zeynep and kimkim, we had the most wonderful days in Iceland!!!
Everything was so well organized and worked as swizz clock that we had to worry about nothing, just make sure we will get to next place in time.
We had asked for budget accommodation, but were amazed how great and cozy all hostels, gueshouses and hotels were - Sunna’s guesthouse in Reykjavik had the best location! Guesthouse Lambastaðir was so cozy, just like somebodys home and the late night hot tub was brilliant. Same... read more
Trip to iceland, Iceland - Jul 23 - Jul 30, 2018
We had an excellent time in Iceland and particulary liked the scheduled activities (Glacier walk and Iceberg lagoon boat ride). We also very much enjoyed our overnight on Westman Is. On the south coast we loved the major waterfalls-Seljalandsfoos, Skogarfoss and Gullfoss-, the black beaches-Dyrholaey & Reynisfjara . Also the wildness and vastness of the Snaefellsne was a highlights.
The amount of dramatic and beautiful scenery was unlimited and endless in Iceland.
Preeti made several... read more
Iceland, Iceland - Jul 20 - Jul 25, 2018
The Westfjords were recommended first by Preeti and this was a highlight of the trip. Halldor took over after the initial contact.
Our main complaint is the vehicle. We were assigned a Renault delivery truck that had been converted to carry passengers. We experienced the following problems. The seats were to close together, the van was noisy, but worst of all, the leaf spring suspension made the vehicle very uncomfortable to ride in not only on some of the rough backcountry roads, but even on the well paved roads.
Iceland in july , Iceland - Jul 6 - Jul 13, 2018
Our trip to Iceland was amazing! We were very pleased with the sites and recommendations made by Preeti and kimkim - so much so that we want to visit again - and soon.
Things that stood out:
While we enjoyed the entire trip, the following stood out as truly exceptional experiences: the south coast, Jokulsarlon glacier lagoon, the glacier hike, the fjords on the east coast (Hotel Bjarg was charming!), Arnarstapi hotel and the surrounding area, Skaftafell national park, Kirkjufell mountain,... read more
Trip to iceland, Iceland - Jul 19 - Jul 23, 2018
Was super helpful in planning our trip and coordinating the moving pieces. Sotiria was super responsive and knowledgeable!
A week in iceland: 4 unique road trips filled with highlights & hidden gems, Iceland - Jul 5 - Jul 20, 2018
Our 16 day self drive tour went off very well. It was well planned by Sveindis Maria and only once or twice did we feel that we could have traded a day or so in a particular area for a longer stay where we were. We felt that our consultant had heard our desires and heeded them well in her planning.
We discovered truly extraordinary food in Hotel Borealis. The hotel itself was a comfortable but not exceptional lodge - with a fabulous view down the valley - but the chef was a wonder with both... read more
Trip to iceland, Iceland - Jul 14 - Jul 22, 2018
Preeti was fantastic! Each day was filled with great adventures and experiences! Preeti was available for quick questions and advice at any time , and was really interested in preparing a trip that fit our interests!
Two week self drive trip to iceland, Iceland - Jun 30 - Jul 14, 2018
My wife, Renee, and I had a memorable and exciting 14 day trip driving an AWD vehicle all the way around Iceland in early July. Preeti at kimkim did a fantastic job taking into account what we wanted to do, working out the logistics of how much we would likely be able to drive/accomplish in a day and choosing hotels for us that were all 3+ star and met and, in many cases, exceeded our expectations. She also incorporated a variety of guided activities into our schedule. The final package... read more
Fimmvörðuháls hike - the ultimate guide to one of iceland's best day hikes, Iceland - Jul 10 - Jul 13, 2018
This was our first trip to Iceland so we depended upon KimKim to advise us on appropriate tours and day trips. While the weather was not ideal, we still had a great time, and are very satisfied with our guide and the itinerary. Highly recommend, particularly if you’re not familiar with Iceland.
Iceland outside of reykjavik, Iceland - Jul 2 - Jul 11, 2018
It was great to have Preeti's help once we were in Iceland. We encountered a few problems as we went, due to weather and cancellations, and she had to do some reshuffling and re-booking. It was nice to continue on our vacation while she handled the headaches- I don't know what we would have done without her help. The driving plan had lots of suggestions for stops and optional detours that were wonderful. We were very glad to have her to turn to during our stay. I wish that we had been given... read more
Trip to iceland, Iceland - Jul 1 - Jul 10, 2018
The hotels we stayed in were fine - but directions to them were sorely lacking.
In general directions were poor.
Iceland adventure, Iceland - Jun 30 - Jul 8, 2018
Overall the trip was great. We loved Iceland. The printed book that was given to us had several errors. For instance, a waterfall recommended for us to see was listed on two days. It was a clear mistake but confusing for me at first. Also, one night there was a hotel listed in the written part of our itinerary but there was a different hotel listed on the back. Errors like this are unacceptable to me. I also could have used a phone call immediately prior to departure to walk me through... read more
Trip to iceland, Iceland - Jul 1 - Jul 10, 2018
Super trip in spite of the miserable weather. The itinerary was excellent. Preeti handled the refunds for the cancelled excursions speedily. The only item that must be improved is the directions to the booked hotels - there were none. Our car navigation system handled the two hotels with street addesses (Hotel Orkin & Hotel Bjarg) but we spent a lot of time finding the others. E.g. it would have been useful to know that Efri-Vik Bugalows are co-located with Hotel Laki. All the... read more
Iceland 2018, Iceland - Jun 29 - Jul 12, 2018
We booked a 14 day ring road trip. Planned it a year in advance. Everything went smoothly for the most part, but the hiccups made it more of an adventure.I loved the West Fjords the most the scenery was beautiful and it was the only time sun was shining so that helped. When we had any issues or questions during the trip they emailed us in a timely manner. I would not hesitate to use this service again.
12d11n iceland road trip, Iceland - Jun 21 - Jul 1, 2018
My travel specialist, Caroline, did an excellent job planning our summer vacation in Iceland! Not only did she book all of our accommodations, rental car, and some excursions, she also provided detailed information on sight-seeing and restaurant recommendations. She was even available while we were on the road in Iceland to provide tips on last-minute excursions. During the planning process, Caroline was very flexible with changes to our travel plans and provided excellent advice. I highly recommend Caroline to anyone looking to book a road trip in Iceland!
Layover, Iceland - Jun 30 - Jul 3, 2018
The information provided allowed us to make the best use of our short time in Iceland.
Iceland, Iceland - Jun 17 - Jun 23, 2018
It was our first time using kimkim and we have already recommended it to others. Preeti's itinerary provided a great balance - logistics were taken care of and we had reservations for a few excellent activities, but she also left us with suggestions for add-ons and free time to explore on our own. That made it better than an all-inclusive tour while being a lot less stressful than planning it all ourselves. I'm glad we chose to spend the first days in the remote and beautiful eastern fjord... read more
Trip to iceland, Iceland - Jun 14 - Jun 22, 2018
Our guide, Birgir Jóhannsson was very good. He was intersting, polite, accommodating to our needs. The hotels/guest houses which were booked were very modest. Of the five nights there, four were very bare. Two had no TV, no soap in some of them, no bath mats, no face cloths, about two clothes hangers. They all had private bathrooms with wonderful hot and cold water.
My biggest complain was the bus. There were 17 people plus driver crammed into a very tight space. There was absolutely no... read more
3-generation adventure to see the soul of iceland, Iceland - Jun 25 - Jul 1, 2018
We had a terrific trip. Visiting Landmannalaugar was probably my favorite - the landscape is incredible and hard to even describe. We hiked through an obsidian lava field to a bunch of fumaroles, and then up to the closest peak for an amazing view. The whole family really enjoyed our trip to Heimaey as well (although as the family member with motion sickness isssues, I had a few complaints!). We climbed up Eldfell and found an active hot air vent, which was very exciting, saw the puffins... read more
Iceland, Iceland - Jun 17 - Jun 22, 2018
We had a great 1st trip to Iceland. It was very memorable. Our favorite outings were the glacier lagoon and the glacier hike. The Wifi in the car was great. We were not very happy with our accomodations at Hotel Katla. The entire room size was for the beds. The bathroom was clean but old and so small that the toilet and shower had to overlap in space. We would not stay there ever again. Hotel Stracta was the best place we stayed.
Iceland 2107, Iceland - Jun 15 - Jun 26, 2018
Overall, the trip was amazing. We really enjoyed the sights, food and experience. The different hostels each had a charm of their own, and only one or so was even remotely a negative., and that was because of the access to the house and kitchen.
My only concern was the hike in Hornstrandir was extremely strenuous. I had appropriate gear, and was in decent enough shape to find it enjoyable, however the description kind of made it sound like an easy stroll. Other people might not be as... read more
Iceland, Iceland - Jun 18 - Jun 23, 2018
All of our guides were very good. The part of the trip we enjoyed the most was the hike in Hornstrandir. The hike was very challenging for us. The elevation gain and distance were just what we expected. We didn't expect the rocks to move around so much as we walked on them. The food at the farm house was great.
The Isafjordur Cultural walk was very informative and enjoyable.
The kayaking was similar to what we experienced in other places. The clothing provided was much better than we... read more
Amazing iceland, Iceland - Jun 22 - Jun 26, 2018
Our guide arrived 1 1/2 hours later than scheduled. Concierge called you after waiting a half hour and we were informed that the guide would pick us up in an hour. The guide did arrive in an hour and was wonderful. He did not know what happened, only said that he got a call an hour ago and asked if he could do them a favor. Obviously, it was a major mess up. The guide did make up for your error as he was wonderful; very knowledgeable and a pleasure to spend the day with. Not happy and would not recommend Kim Kim. Sveindis Maria was very helpful with making plans.
Iceland 2018, Iceland - Jun 18 - Jun 24, 2018
Our trip to Iceland was terrific! Sotiria done a great job planning our trip and the information provided to us both before we arrived and with the information packet we received upon arrival made the trip go without a flaw. Gullfoss, Geysir, Skafoss waterfall, the black sand beach of Reynisdrangar, Glacier Lagoon and the Blue Lagoon all were amazing and did not disappoint. Our trip to the Westman Islands fulfilled my wife's bucket list of watching Puffins in their habitat. The hotels ... read more
When is the best time of year to visit iceland?, Iceland - Jun 16 - Jun 23, 2018
Preeti & Haldor did a great job with our itinerary! The kayak and hike on the glacier was a big highlight. We had a great guide named Marek. The blue lagoon is a must do and would only add the in water massages (must do in advance as sold out when we arrived). One of the most memorable trips of my life....and I proposed (Preeti gave me some great ideas of where to do it!) while on the Westman Islands and she said YES!. Highly recommend The Kimkim Team!
5-day self-drive tour , Iceland - Jun 10 - Jun 15, 2018
My experience with kimkim looks a lot like the daily temperature chart on my weather app: high at the very outset when a friendly woman in Tennessee took down the personal particulars of our well-traveled four person group (whose ages ranged from 84 to 78), descending to a series of lows when the first agent assigned to our group persistently erred in the details of our trip (how many days and nights, how many days for car rental, etc., and ultimately sent us a final bill before ever... read more
8-day ring road itinerary: explore iceland’s top places along its most famous road, Iceland - Jun 3 - Jun 13, 2018
Iceland is an amazing land of natural beauty. There are impressive waterfalls throughout the country. The weather in early June was for the most part sunny and pleasant with 2 days having rain. On 1 day there were issues of fog and some sights were missed.
The highlight of the trip for both of us was the Jokulsarlon Glacier Lagoon and Diamond Beach, where the glacier meets the ocean and massive icebergs are everywhere in the lagoon. The ice pieces that litter the black sand beach look like expensive works of art made of clear glass.
The people of Iceland are friendly and welcoming.
Top 12 family activities in iceland, Iceland - Jun 11 - Jun 18, 2018
It would be difficult to point to a favorite activity. Our snorkeling (Andy), kayaking (Reiner) and ATV guides were all terrific. Really friendly and helpful with driving and dinner suggestions. Our hotels were all really nice and well-located. It was nice to have both city and outside of the city accomodations. We loved everything.
Iceland exploration, Iceland - May 20 - May 28, 2018
We had a wonderful trip to Iceland. All of the logistics and reservations were great, and seamless throughout the trip. Really appreciated some of the locals favorites recommendations. All of the excursions were great. The daily itinerary was great and well planned. We had one snafu in that an activity was cancelled due to weather, but they were quick to recommend an alternate plan. Would have liked bigger rooms in a few of the places.
Outdoor / adventure trip, Iceland - Jun 8 - Jun 16, 2018
Trip was fantastic - I never could have planned this without Halldor / Wild Westfjords. I have no idea what premium I paid to have this trip planned but it doesn't matter - I could never have put something like this together on my own.
I would definitely refer Halldor - and KimKim - to anyone looking to visit Iceland.
Trip to iceland, Iceland - Jun 5 - Jun 10, 2018
Thanks for a memorable vacation,as your itinerary was perfect; the car correct, the sights wonderful and the accommodations superb. We appreciate your work and suggestions as we relive the week with friends and relatives. Your help--even with the weather! is appreciated. thanks again.
2-week ring road self-drive itinerary: highlights of iceland and the remote westfjords, Iceland - May 25 - Jun 7, 2018
We were very happy with the itinerary for our 14 day "package" self-drive trip to Iceland. Included in our package price was: car hire, accommodation at 2/3 star level (including breakfasts), car ferry to the western fjords, entry to Blue Lagoon and Myvatn Nature Baths, and a boat ride at the Glacier Lagoon. Also included was the peace of mind that we could call on Halldor or Preeti in case anything went wrong. We took up the dining suggestion at Tjoruhusid and were not disappointed! It... read more
Adventurous family ring road-trip, Iceland - May 27 - Jun 7, 2018
Chris did a great job helping plan our unforgettable trip.
I have a few suggestions; please advice traveler to Lake Myran (sp) of the absolutely aweful sworn of black flys in the area. We couldn’t walk around the lake because we were not prepared for the flys. We were pretty disappointed as the area and walked looked beautiful. Face nets are essential.
Also, toward the fiords in the northeast coast, were advices to take road 92 to 96. These roads are now just highway one.
Lastly, our... read more
Relaxing iceland tour, Iceland - May 23 - Jun 2, 2018
Thank you, Zeynep for a fantastic trip! We really appreciated all the extra information about where to find vegan food—which was actually not as difficult as we had anticipated!—and that you customized the itinerary based on our preferences. We had an amazing experience in Iceland—gorgeous scenery, lovely hotels, delicious food, great car, wonderful hikes, and a great itinerary—everything was perfect. We especially enjoyed the Glacier Lagoon Zodiac tour—wow!!!!—the Ingolfshofdi Puffin Tour... read more
2-week ring road self-drive itinerary: highlights of iceland and the remote westfjords, Iceland - May 20 - Jun 1, 2018
My husband and I enjoyed a two week, self driving tour through West and North Iceland. We had an excellent, detailed itinerary with lots of options each day from our specialist Preeti. She focused on what we most wanted to see and do, and we weren't disappointed! Particularly of note were the dining suggestions - it's sometimes challenging to decide on the right place, so we enjoyed all her suggestions without worry. We also enjoyed having vouchers for our accommodations and excursions, it... read more
Iceland vacation, Iceland - May 23 - May 31, 2018
We loved our trip...great planning so much accomplished!!! Thanks Christina
Iceland vacation, Iceland - May 23 - May 31, 2018
We loved our trip to the Arctic Circle. Enjoyed the Nature Baths. Our trip was well planned and we even had time to change a few things along the way. Great job Christina.
Iceland babymoontrip , Iceland - May 20 - May 26, 2018
We had a fantastic time exploring Iceland and are very happy with our decision to book a trip through kimkim. We were able to see many extraordinary features of Iceland without being too busy or 'overbooked' feeling. The hotels and rental car accommodations were also fantastic.
A week in iceland: 4 unique road trips filled with highlights & hidden gems, Iceland - May 12 - May 18, 2018
The trip was terrific. We appreciated your help a great deal and everything was fine. My feedback is only about the things that I thought could have been improved. Please know that overall we were very happy.
First of all, the email situation during the planning phase, the long threads and the occasional difficulty wading through. I always appreciated your immediate response but wished the format could have been a bit different.
Second: I know we were on The Ring Road that... read more
Explore iceland in 5 days - seven optimized itineraries to help you make the most of your short trip to iceland , Iceland - Apr 7 - Apr 13, 2018
Hálldor and Preeti did a phenomenal job in picking the hotels, locations and excursion companies. Everything worked out perfectly, the hotels were perfect and the excursions were private with personable, knowledgeable and great guides.
When I go back to Iceland, I intend on using Hálldor and Preeti again. They’re fantastic and I’m very happy with the experience.
Trip to iceland, Iceland - Apr 1 - Apr 7, 2018
This was a dream trip! I was so busy with work and Preeti had everything planned according to where we wanted to go and sights we wanted to see. The self driving tour was great and the hotels were all amazing!!
I will definitely use Kim Kim again - it’s perfect for a busy person who doesn’t have time to plan all the logistics of a trip
10-day ring road self drive adventure, Iceland - Mar 21 - Mar 30, 2018
Our trip planned by Caroline exceeded our expectations. Everything went so smooth. We loved all our accommodations and were treated very well; great service, clean, good breakfast included. We loved the Fosshotels. Out favorite was Fosshotel Eastfjords right on the water. We stayed at the Ice Hotel Marina before we started the Ring Road Road self driving tour and when we returned. It was unique, contemporary and fun...close to everything. The excursions suggested were perfect leaving... read more
Northern lights and nature , Iceland - Mar 11 - Mar 18, 2018
We had an awesome experience in Iceland and really thank both KimKim and Midgard. I would definitely use KimKim again the next time we go on international travel for a bit of adventure. They contacted me immediately and set me up with a local Iceland representative, Anna from Midgard. Anna did a great job, especially considering I was booking things at the last minute and my wife decided to join the trip after most of our plans were already set up. Anna was flexible and stayed at the... read more
K & d birthday spectacular, Iceland - Mar 7 - Mar 16, 2018
We loved our trip! So happy with Kimkim for tailoring our trip to our type of travel. Especially loved our guide Yuli (Mývatn area snowshoe/waterfall excursion). All our bookings were without a hitch and we would recommend kimkim to anyone looking for a self drive tour of Iceland.
Extream honeymoon, Iceland - Mar 3 - Mar 15, 2018
Halldor was a treat to work with. He was very professional and took into consideration all the aspects we discussed with him. We booked a 2 week extensive trip all around Iceland.
I cannot look back onto our trip and think of a single thing we missed out on aside for some roads being inaccessible due to weather. With Halldor's help we experienced the best Iceland had to offer for the money.
We will definitely use Halldor's assistance again.
Iceland northern lights, Iceland - Feb 24 - Mar 2, 2018
Weather was terrible for five and one half days. The trip back from Vic on the last day was beautiful as were the beaches, waterfalls and glaciers along the way. Our last night we got to see the northern lights. Food the whole trip was great. We enjoyed all the hotels.
5 days of iceland’s highlights: east to west from egilsstadir via jokulsarlon to reykjavik, Iceland - Feb 10 - Feb 18, 2018
Other than the weather interrupting our plans, which is not in anyone's control ... All of the activities were great and we really enjoyed them all from Ice Cave to Lava Tunnels to Icelandic Horse back riding and all of the scenic locations. We will return to see some of these sites in the summer at some point for additional breathe taking views. Thanks for all the support from Preeti, even while on vacation, it was a nice touch of excellent service.
Iceland whoa, Iceland - Feb 3 - Feb 6, 2018
Hello and thank you Zeynep for your guidance, support and assistance on our tour preparations. The tours were nothing but spectacular, with excellent and well informed guides, on time schedules and well organized en route sites. I sincerely thank you for your awesome planning and your patience with me, answering all my questions in a detailed and prompt manner. Thank you again. I will not hesitate to recommend you and your good offices Kimkim to any of my colleagues, who ask about a reference. Regards Julian
Iceland winter adventure 2018, Iceland - Jan 21 - Jan 27, 2018
This whole trip was wonderful! Cristina was very knowledgeable and open. I requested that our trip to be manageable for my son who is 6 years old and my in laws who are in there 60s. It turned out great! We really liked our driver who brought us to the Blue Lagoon and afterwards to our hotel. He was helpful and polite. We especially liked our guide from the 4x4 tour, Ruben. He was really nice and accommodating. I could not remember the names of our guides from the Mountaineers of Iceland... read more
Trip to iceland, Iceland - Dec 23 - Dec 30, 2017
Our winter trip to Iceland was amazing. Preeti helped us find great accomodations for our large family and tours we wouldn't have known about without her -- such as the only ice cave tour that allowed us to bring our 8-year-old. She was right to tell us that certain things we wanted to do would require too much driving and was able to suggest alternatives that fit our schedule better. We especially loved the dogsledding. There was one problem with the car rental when we arrived and we had to scramble to make new arrangements, but after the trip KimKim quickly helped us get a refund.
Iceland tour, Iceland - Dec 24 - Jan 1, 2018
We used KimKim for our December 9 day self-drive of Iceland. I feel like we received a hotel, vehicle rental and tour booking service. This is very convenient, although I was hoping for a detailed itinerary with a realistic schedule and addresses. We were given a broad general itinerary with points of interest. We found ourselves backtracking unfortunately and took roads to keep from backtracking and ended up losing an entire day (there are just 5 hours of daylight in winter) trying to... read more
Walshmob christmas 2017, Iceland - Dec 22 - Jan 2, 2018
Overall our 12 days in Iceland were excellent. We did eveything we'd included in our trip specification, although mother nature didn't deliver whales on our Laki cruise or a spectacular northern lights display. However, we did have a magnificent White Christmas experience in Siglufjörður at the Herring House, which was the highlight of the trip for me. Other highlights were:
the dog sledding with Ispiration Iceland as we all got to drive our own sleds instead of just being passengers
our... read more
Iceland dec 2017, Iceland - Dec 27 - Dec 30, 2017
We had a great experience with kimkim. We were three generations wanting to do different things. Sotiria helped us figure out options and set it up so the grandparents settled in Reykjavik while parents and kids did a two day excursion into other parts of Iceland. The snorkeling in Silfra was the best adventure of the trip. We checked out all the highlights created for our tour, and following the suggestion booked some time at the Secret Lagoon which warmed us up after snorkeling. Another highlight was being at the the black beach at Vik for sunrise. All in all a spectacular trip!
2017 iceland, Iceland - Dec 12 - Dec 16, 2017
This was overall a really well planned trip! It was a really amazing adventure that we will cherish for the rest of our lives.
Day 1: arrived and went straight to Blue Lagoon. This was a great and relaxing way to start the trip. I wouldn't have wanted to start the trip any other way. After we drove into Rrykavic. Foss hotel was great and easy to navigate from... The front desk worker was slightly rude but they had our room ready early which was very helpful. The rest of the day spent... read more
Hot springs and northern lights, Iceland - Dec 9 - Dec 13, 2017
Preeti was awesome and took the time to really listen to our often contradictory instructions. The only shortcoming was when we had to drive, it wasnt clear that some of the roads were closed in winter, and we had to improvise and lost an activity deposit. Thats the only reason the entire trip wasnt 5 stars.
Explore iceland in 5 days, Iceland - Dec 1 - Dec 5, 2017
We enjoyed our Golden Circle Tour, we had excellent climate conditions so we got to be very efficient with our time. We got our ice cave tour cancelled and instead did a small cave while hiking the glacier... I was expecting something more amazing but can't complain. The hotels were really great, food was okay.
Our snorkel guide Richard was the best! He also was an expert in Game of Thrones
5 days excursion, Iceland - Nov 25 - Nov 29, 2017
Thank you Halldor for a perfect Iceland trip itinerary. The accommodations, car rental and the lay out of places to visit were easy to follow. We feel that we have seen the South Coast and Reykjavík to its fullest. Thank you for being so flexible and patience during the planning stage.
Iceland northern lights and waterfalls, Iceland - Nov 11 - Nov 17, 2017
Shaky. Definitely made it right - but I think we all would have preferred a smoother communication channel and not necessarily between us and Chris but rather getting the needed info to us to smooth the process i.e. direct contact info for accommodations (phone #'s!), the very important knowledge that an accommodation does not accept credit cards even though the reservation was secured with a credit card. Little things that need to be tightened up.
We could book through booking.com... read more
Iceland last minute trip , Iceland - Nov 9 - Nov 13, 2017
Had an incredible incredible time on our self-driving trip around Iceland and everything was planned so perfectly with just the right amount of time. The trip was perfectly tailored to our needs and the couldn't have been more seamless.
Emanuela was so nice/knowledgeable and happy to answer any and all questions I had.
Four brothers & wives, Iceland - Sep 21 - Sep 24, 2017
Bjorn was amazing and the trip was fantastic. There was only one small issue on the first day. We went to Blue Lagoon from the airport, which worked out great. The issue was that the bus dropped us at Bus Stop #6 and we had no idea where we were or where our apartment rental was from that stop. After talking with a few people, we did eventually reach the apartment. The communication was just poor from the bus driver. After our pickup on September 24, we realized that we probably should... read more
Iceland tour with my son - game of thrones and other highlights, Iceland - Aug 24 - Aug 31, 2017
"Nearly" perfect. Excellent response time with questions and generally a wonderful experience. A few tiny quibbles include a steep, gravel road not being adequately acknowledged in the itinerary, and a couple of aspects that seemed cut and pasted from other itineraries (to other parts of the country) rather than specific to my itinerary. But really, my complaints, a couple of months later, pale in comparison to how great the trips was for my son and me.
Preeti was so responsive to every question and concern. It was a pleasure working with her!
Off the beaten path, searching for whales and birds, Iceland - Oct 14 - Oct 20, 2017
There were several mishaps in the execution of the trip which weren't Preeti's fault and she was willing and able to help us make the best out of these situations
Northern lights and see iceland, Iceland - Oct 11 - Oct 18, 2017
I would definitely look to Kimkim again for traveling overseas. The trip was very well organized and the team did a great job working with my budget and making arrangements, communicating with me and answering questions.
There was only one thing that wasn't 100% but still not bad. 2 tour companies merged in Iceland and my voucher said one company would be picking me up but it was actually the other companies bus that came and he was a bit late. That one 2-day tour had a young... read more
Ring road, Iceland - Sep 28 - Oct 5, 2017
The overall trip was awesome and exactly what we wanted. We couldn't be happier with what we did and saw and the experience we had with kimkim.com. We would recommend the website to anyone.
Halldor was great to work with. He brought our vision to life and gave us exactly what we wanted. He kept our itinerary packed and got us to the most amazing, rarely seen places in Iceland. Thank you!
There was miscommunication on the ferry ride we were scheduled to take which resulted in us... read more
Amanda and mom, Iceland - Sep 28 - Oct 4, 2017
We loved Iceland but I think hotels should be researched more. We had a reservation at the GEO hotel it was unexceptionable. It looked like an institution. We left, even though we already paid $180 for it that's how horrible it was. We went to Northern Lights and had to pay $500 for the night which was a killer. The hotel in Fudor would have been much better. The other hotels were from 180$ to 200$ per night no dinners included which was another 120$. Except Aldo in Reykjavik which made the... read more
Iceland adventure, Iceland - Sep 11 - Sep 21, 2017
Preeti - was excellent in her suggestions - having the detailed itenerary everyday with where to go, what to see, suggestions on where to eat and a hotel a the end of the day was invaluable...and imo the best way to see Iceland. The booking process was very smooth - I only wish there was more disclosure on actual cost of the trip abd some of the hotels - i.e so you could perhaps upgrade if desired, etc...
Preeti did an amazing job. We had one issue that was not her fault, but was the fault... read more
Hiking iceland, Iceland - Sep 6 - Sep 20, 2017
What an amazing country and a well planned trip! Plenty to do and see.
Only issue was a few rough roads which could have been avoided that weren't really appropriate for an RV. In particular the road north of Detifoss. Best to approach from the south which is bitumen.
30th birtday, Iceland - Sep 28 - Oct 1, 2017
It sometimes felt like the driver was a bit impatient with us. We wanted to linger a bit each morning (not morning people) and the driver seemed annoyed with us. We are of a different culture so taking our time is normal, but there may have been a cultural misunderstanding.
The arrangements Preeti made were wonderful! She was very responsive to us and made every little tweak we requested. My finance's birthday was amazing!
Adventure with the girls, Iceland - Sep 13 - Sep 20, 2017
I am SO glad we used Kimkim to organize our trip. I can't believe how quickly the time passed between booking our flights and when it was actually time to fly out. All of that planning I thought I'd have time to do disappeared in 6 months. It was so convenient to have an idea of the distances to travel, what to see and where, things to skip when we were short on time, and the highlights of each location. It brought a lot of peace of mind and much-needed structure to our road trip.
Chris... read more
8-day ring road, including snaefellsnes peninsula, Iceland - Sep 16 - Sep 24, 2017
Chris put together a great itinerary and I am amazed at how much we saw. I really appreciated his insight and guidance on places to see. A great example is Seydisfjordur, a beautiful little Scandinavian village at the end of a fjord on the eastern coast. He had us there for a night and it was charming. Not knowing Iceland, I'm not sure on our own we would have ventured all the way out there.
Chris was very easy to communicate with and always promptly answered my questions or concerns.
Iceland wonders, Iceland - Sep 16 - Sep 24, 2017
I asked for breakfast included in all my accommodations, but some did not have breakfast and some others I had to pay extra and this was not communicated to me. Would also be good if there was more information given on the conditions of the roads in Iceland, as some were very bad with gravel and many potholes.
Some miscommunication about the tours cancellations. But at least the refund was completed promptly.
Honeymoon!, Iceland - Sep 12 - Sep 23, 2017
We loved Chris's attention to detail when planning our trip. He really sought our unique experiences for us, and crafted a wonderful itinerary. Each day was a good balance of sight seeing and experience the culture through food and museum suggestions. So many things we would have missed if it weren't for his suggestions and guidance - we are so glad we went with kimkim for planning our honeymoon!
Chris is GREAT! He was extremely attentive with all of our questions and concerns about anything... read more
Fimmvörðuháls hike - the ultimate guide to one of iceland's best day hikes, Iceland - Sep 11 - Sep 21, 2017
Excellent all the way around, great people, informative and helpful. Great food at the local cafe after completing our hike.
Our guide Thor was great.
Honeymoon!, Iceland - Sep 12 - Sep 23, 2017
Our trip was absolutely perfect. I wouldn't have changed a single thing about our route, durations of stays, or destinations. Chris was so helpful throughout the entire process and kimkim made our honeymoon unforgettable. Would highly recommend and use again!
We wouldn't have had nearly as amazing of a honeymoon if it weren't for Chris's endless help! Thank you!
Iceland - with fam, Iceland - Aug 14 - Aug 19, 2017
Great planning and coordination, however hotel accommodations were a bit out of control in terms of pricing and availability. $350 each night was expensive- were there alternatives such as renting a van that could sleep 3-4, just a thought. Thanks!
Island trip, Iceland - Sep 9 - Sep 15, 2017
No orientation. Voucher incorrect for Arcanum ATV tour at Vik. GPS waypoint incorrect for dropping off the rental car. Hotel reservation incorrect Day 4.
Iceland ring road, Iceland - Aug 30 - Sep 8, 2017
The service from Rico and Halldor was fantastic. They were very easy to work with and communicate with.
Our trip was excellent, actually, however there are some things related to our itinerary that would have helped us manage our time better during the day. For example, including how much time we might need for certain hikes and warning us which roads might be gravel/dirt and might take us extra time to navigate would have been helpful suggestions. We had a dicey drive heading out to... read more
10 day circle trip of iceland, Iceland - Aug 30 - Sep 8, 2017
First, the positive comments. Iceland was a beautiful country to visit and our accommodations were very comfortable.
However, we were quite disappointed in the effort put out by your sub-contractor, Wild Westfjords for a number of reasons. We had expected the same level of service as provided to our friend, Susan Turner.
The itinerary that Susan was given showed a choice of accommodation at each location and specified the cost at each. We were given one choice with the note that if that... read more
10-12 day driving tour of iceland, Iceland - Sep 2 - Sep 13, 2017
The trip was close to perfect. Great choices on destinations and activities. One day was overplanned: it would have been too much to get off the ferry at 17:30 in Brjanslaekur, then drive to the cliffs of Latrabjarg, then drive back to Patreksfjordur. So we skipped Latrabjarg.
It was fun to stumble on the Wild Westfjords office in Isafjordur and meet Halldor, Preeti, and the kids. The next day we got to spend a good bit of time with the family. We drove up above town to a ski area to... read more
Self driving including short hikes and other activities, Iceland - Sep 1 - Sep 14, 2017
Friendly and responsive staff. good itinerary. We enjoyed the trip very much.
Navigation directions had inaccuracies or were out of order that led to skipping some destinations or having a "phantom" starting point on one of the detours.
Not clear if going on a potholed road all the way to Látrabjarg makes sense, since the puffins leave in mid August.
5-day tour of the north: akureyri, lake myvatn, waterfalls, and geothermal hotspots, Iceland - Jul 30 - Aug 5, 2017
Very helpful for a very last-minute vacation! We loved some of our lodging accomodations and really enjoyed the sites you suggested.
Preeti was very responsive at every moment that we needed her, and she created a terrific itinerary for us as we knew little about our destination and what we wanted to see.
Fire, ice and adventure, Iceland - Sep 2 - Sep 10, 2017
The driving plan didn't include GPS coordinates or addresses for each location which made navigating hard at times. Some of the hiking trails that were mentioned and sites to see the written directions weren't sufficient enough to easily locate trails/site.
Halldor was very responsive during planning however the driving plan lacked the addressed/GPS coordinates needed to easily navigate the island from place to place.
Trip to iceland, Iceland - Aug 30 - Sep 2, 2017
Chris' attention to detail was really appreciated. He did an excellent job with our trip from my first inquiry through to his "check in" note during our travels. We really enjoyed the out of the way and less visited places he suggested, and the hotels were fabulous!
As stated earlier Chris was friendly, knowledgeable and efficient. His suggestions were excellent, particularly his advice about how much we could realistically see and do in 3.5 days
Solo trip in iceland for ~6-7 days, Iceland - Aug 24 - Aug 31, 2017
Response time was excellent, and the expert was very accommodating to my requests
Explore iceland in 5 days - seven optimized itineraries to help you make the most of your short trip to iceland , Iceland - Jul 29 - Aug 9, 2017
Our trip was an amazing experience, we enjoyed the "adventure" of the suggested route, focusing on West and North Iceland. However, as a first visit to Iceland, we were disappointed we did not spend more time in Reykjavik and area. It deserves more. The suggested activities and places to see along the route were not always organized according to the drive. I also think it would be more helpful in the planning stages if you had more knowledge of the traveler(s) - sort of a "get to know your clients". All in all, it was great. Chris did a great job. Thank You.
2-week ring road self-drive itinerary: highlights of iceland and the remote westfjords, Iceland - Jun 14 - Jun 26, 2017
It seemed to be an excessive amount of emails back and forth to get things settled.
It was a huge relief to have Edda plan our trip. The route, plan, and hotels were terrific. It would have been nice to have seen the details before we arrived in Iceland.
Iceland with an 11-year-old, Iceland - Jul 31 - Aug 4, 2017
This was my first experience using kimkim and I'm now a huge fan. I had a last-minute trip to plan and little time to do so and kimkim connected me with a wonderful travel agent. I felt completely confident sending funds to someone in another country I had never met because of the structure of kimkim and other's reviews. I would never have found this travel agent without kimkim but I'm so very glad I did. And I appreciated the ability to look at potential itineraries before making a choice... read more
Girls road trip, Iceland - Aug 16 - Aug 22, 2017
We had a difficult time sticking to the timeline as it seemed there was too much stuff for us to do in a day if we wanted to sleep in until about 8 and be at our hotel by 6 or 7 pm or so. Would be nice to have discussed how much we wanted to squeeze in one day. Otherwise, fantastic recommendations. All the restaurants, hotels, hikes, etc. were fantastic. Iceland is amazing.
Chris was prompt in responding to any questions and did a great job of booking all of our hotels and flights and... read more
Honeymoon, Iceland - Aug 15 - Aug 19, 2017
This was such a great experience!! All we had to do was follow the itinerary. It was so detailed and so easy to follow. Thank you so much kimkim!!
Iceland adventure, Iceland - Aug 8 - Aug 16, 2017
Chris was great!
Iceland trip, Iceland - Aug 7 - Aug 13, 2017
Of course we had a wonderful time. The difficulties we had were 1. connecting with Ben after we arrived in Iceland. He didn't answer his phone, so we had to use the emergency phone number. 2. Enterprise Car Rental gave us a car which had two very worn rear wheels. We had a flat tire on the rear right side. We had to take the car to a mechanic, who said that the rear tires were illegal in Iceland and unsafe to drive on which is why we had the flat tire. This took time out of our trip, which... read more
Glaser family in iceland, Iceland - Aug 10 - Aug 18, 2017
Without the help of Chris McCarty at Kim Kim, I would have been lost attempting to coordinate hotels and find sights around the coastline of Iceland. The timing from one location to another was perfect. This made a once in a lifetime trip as efficient as possible. Thank you
Nature trip, Iceland - Aug 10 - Aug 16, 2017
Very nice trip overall
Honeymoon in july, Iceland - Aug 5 - Aug 14, 2017
Halldor did a great job at answering all our questions. He was prompt and always gave us options. The advice was well received and everything worked out great. He delivered on every request we had. Great job!
Halldor did a great job and gave us an itinerary that was very well balanced. We visited some of the most popular spots, but there were also special places that had very few people and just as beautiful.
Iceland driving tour, Iceland - Jul 25 - Aug 2, 2017
Chris was great to work with. He provided good recommendations for lodging and took care of making the arrangements. When one of the locations cancelled our reservation at the last minute because of a double booking he quickly helped us find another place. The sightseeing recommendations were very good.
Volcano, waterfalls, fjords, Iceland - Aug 7 - Aug 11, 2017
Our first time with KimKim. We learned more about how to communicate with our tour planner. Some our fault, some his. We had a very difficult and unsatisfactory say at Centri Lodge. The other two locations were satisfactory. Yes, we dis comment back to the travel sites on all stays.
Communication of what we expected in lodgings vs. what we had. Other tour comments were in line in terms of what to do and see.
30th birthday trip two sisters traveling together, Iceland - Jul 31 - Aug 6, 2017
However, one detail that would've been nice to have is the suggested resturants closing times so I could have planned dinner better, as I was usually arriving just in time.
Preeti was AMAZING, available everyday until my last day of trip. It made things really flexible as I altered my trip when learning new sites to see as I met fellow travelers.