Kimkim Trip Reviews for Iceland

This has been the first time that we planned this kind of holidays and that we actually had someone else plan our trip.
Our overall experience was great. We would like to thank Preeti for her assistance in making things easier for us and for replying to our questions. We know it is difficult to set up a holiday plan for different people as the needs and wants of every person vary from one another.
There were some minor details that we all could have done better while organizing but the... read more

This has been the first time that we planned this kind of holidays and that we actually had someone else plan our trip.
Our overall experience was great. We would like to thank Preeti for her assistance in making things easier for us and for replying to our questions. We know it is difficult to set up a holiday plan for different people as the needs and wants of every person vary from one another.
There were some minor details that we all could have done better while organizing but the responsibility is ours mainly; next time we will more prepared to ask for the right things and organise better according to our needs.
Thank you Preeti. This trip has been a life experience for sure. Lots of nice things to remember.

Iceland was an amazing experience for my husband and I. We will never forget about it! Everywhere we go had a breathtaking vista: the nature on the island is perfect and silent. We ran into a few travelers that were there during the same week, visiting the same places. I guess that's a common thing in Iceland, because all you wanna do, as a foreign, is to enjoy the beauty. Pauline helped us every time we needed her and her information was always accurate.

An epic trip! We did the Ring Road, & Preeti and her team did an excellent job of helping us build out our itinerary, reserve our hotels & rental vehicle, & set up activities for us.

The itinerary was just perfect.. well done preeti/Michele. Thanks a lot

Emanuela was exceptional! Couldn’t have relaxed for the trip without their help! Appreciate all the attention and assistance that was given. Picking up the car reserved for us with hotspot was so easy! We had a wonderful time and can’t wait to go back!

We were a group of 4 people visiting Iceland and we took several tours - the South Coast, Golden Circle, Silfra, Snæfellsnes, and the Blue Lagoon. Zeynep built our itinerary and gave us very clear instructions on the time and place to be for these tours. I will even give her credit for arranging for the terrific weather. When our return flight got changed, Zeynep was right on top of it and updated our return trip to the airport. Thorough, organized, and friendly! We were more than happy... read more

We were a group of 4 people visiting Iceland and we took several tours - the South Coast, Golden Circle, Silfra, Snæfellsnes, and the Blue Lagoon. Zeynep built our itinerary and gave us very clear instructions on the time and place to be for these tours. I will even give her credit for arranging for the terrific weather. When our return flight got changed, Zeynep was right on top of it and updated our return trip to the airport. Thorough, organized, and friendly! We were more than happy with the excellent service Zeynep provided and very grateful for her plans that allowed us to have a first rate visit. Thank you very much!

We enjoyed the guest house. First opportunity to see northern light. Also diamond beach. And glacier. And black sand beach. Everyone was helpful. And all accommodations where great.

Preeti did an excellent job putting together our 6 day trip to the Snaefellsnes Peninsula and Southern Iceland. Her itinerary and suggested activities were spot-on, and she and her team were very responsive to questions and changes that we submitted. So glad we enlisted her help!

Our trip to Iceland was incredible. The places to stay were a wonderful and except for the last night way exceeded our expectations. The last night was fine it was just a smaller room than all the others we stayed at so had grown accustomed to the beautiful rooms and locations along the way. The hints of things to see and do were very helpful. The food was fabulous and enjoyed the breakfast offered at each hotel. Appreciated Caroline's suggestion to go clockwise around the island. It worked... read more

Our trip to Iceland was incredible. The places to stay were a wonderful and except for the last night way exceeded our expectations. The last night was fine it was just a smaller room than all the others we stayed at so had grown accustomed to the beautiful rooms and locations along the way. The hints of things to see and do were very helpful. The food was fabulous and enjoyed the breakfast offered at each hotel. Appreciated Caroline's suggestion to go clockwise around the island. It worked out perfectly and we saw the northern lights 6 nights. Fosshotel Nupier was the best for them and wish we could've stayed their 2 nights. Mostly wish we had more time and could've had more days to explore areas. Just gives a reason to come back. Fosshotel Siglo and Fosshotel Eastjords were my favorite hotels. Didn't get the opportunity to use the pool at Ork but so was planning on it just something came up that changed the plans. Since it was a self tour we could adjust our plans based on what happened each day. 4 of the hotels I would have like 2 nights to explore those areas more, included Siglufjdur, one more further north of Mytvan and also be able to take a whale tour, East Fjords, and Skafatfel. Highlights besides the countryside and drives with stops along the way, numerous waterfalls (breathtaking and each unique), sheep, and birds was the Diamond Beach, Petras stone museum, helping herd sheep, Vatnsnes cave tour, hiking in Dimmuborgir and Dynjandi falls. The people were friendly. The guide at the Cave people tour, Hermann was awesome as well as the guide Max at the into the glacier tour.

This is the third time we have used Kimkim to plan a trip and it was, as usual, extremely helpful. We wouldn’t have had such an interesting and easy time of it without their assistance. The local agency, Iceland Offbeat, arranged for a rental car, provided us with route information and booked all our hotels/guest houses. They also gave us good recommendations for things to do/see and some places to eat. They booked some specific activities that we requested such as a glacier hike, whale... read more

This is the third time we have used Kimkim to plan a trip and it was, as usual, extremely helpful. We wouldn’t have had such an interesting and easy time of it without their assistance. The local agency, Iceland Offbeat, arranged for a rental car, provided us with route information and booked all our hotels/guest houses. They also gave us good recommendations for things to do/see and some places to eat. They booked some specific activities that we requested such as a glacier hike, whale watching, and horse back riding and we were impressed with the quality of the outfits they booked us with. In addition, we also made a reservation for the Viking Sushi Adventure that goes out of Stykkisholmur, which we really enjoyed. We loved being on our own schedule, traveling independently.

We had two weeks to drive the entire ring road around the coast and I can’t imagine doing it in less time although some people do. The roads are narrow and windy and the scenery is spectacular so you have to take your time. Also, we were on dirt roads at times that had a lot of potholes. If you rent a car be sure to get something with good suspension and tires. They originally reserved an economy car for us but we upgraded to an SUV with 4x4 and all season tires and we were glad of it - the extra expense was worth it. The wi-fi coverage throughout the country is amazing. We had one of those wi-fi gizmos that plug into the car and were able to follow the google map directions they provided quite easily. Although, I do recommend that you also purchase a full road map of Iceland so you can cross check names and numbers of the roads - the signage is sometimes confusing.

The only glitches we ran into were because we had a couple of changes in our itinerary during the planning process. Two of the guest houses that were originally reserved didn’t provide breakfast so the reservations were changed for us. We got a revised itinerary with the new locations and vouchers, however, the changes didn’t get made in the google map directions so one night we drove up to the wrong place. Fortunately, the correct guest house was only a few km away and we were alert to that problem for the future and didn’t make that mistake again. Also, at one place, there was some confusion about payment but they were able to phone the contact number on the voucher and it got worked out fairly quickly.

All in all, we had a fantastic trip to a unique and amazing country thanks to the kimkim team.

We enjoyed the route through the Snaefellsnes Penninsula and remote areas Westfjords, We were able to snag a reservation at Tjorhusid in Isafjordur which was a real treat. Driving through the snow in the mountains on a gravel road was a real adventure. We liked the Malarhorn guesthouse and suggest taking route 68 from beyond Holmavik on the way back to Reykjavík for wild beauty and staggering views. It was the only time we ventured off the route planned by Pauline and it was well worth it. Pauline was able to develop an amazing 7 day trip for us with very little lead time.

Our trip was great. Itineraries were created thoughtfully to match our interests and were packed. The first day was very tough because we had been awake all night, maybe a more low key day would have been nice. We loved all the local recommendations and the restaurant recommendations were amazing! All the recommendations exceeded everything that we found on our own.

It was a trip of our lifetime and we were so happy to have found Preeti and her team to help us enjoy their country. I can't wait to use kimkim for our next adventure.

Bubble tents were great. Could of had a bit more info on what to take in regards to luggage and also didn’t realise we were going to secret lagoon Pick up on last day wasn’t clearly explained we thought the bus was taking us straight to airport that’s why we had been given a later time But took us to depot where we had to wait 30 minutes. Not much time for check in But rest of trip was amazing. Thank you

My week in the Westfjords was beautiful. I felt comfortable navigating all the roads knowing I had the KimKim team within reach in case I needed help. Being someone who does not drive much in New York, driving through the steep gravel mountains of Iceland became more daunting as the week approached. As usual it was the most breathtaking scenery. I also met with Preeti who compiled my itinerary and answered all my neurotic New Yorker questions. 10/10 would use KimKim again for future travels.

With only 8 days before departure Emanuela put together a great trip to Iceland. Before contacting KimKim, I had an idea of where in Iceland I wanted to go and some must do activities. After finalizing the details, such as driving distance for each day and the type of accommodations that I wanted I received a detailed itinerary for the trip. The trip was fantastic. I always book my own vacations unless I am doing a specialized tour (photography tour etc). Due to timing logistics I... read more

With only 8 days before departure Emanuela put together a great trip to Iceland. Before contacting KimKim, I had an idea of where in Iceland I wanted to go and some must do activities. After finalizing the details, such as driving distance for each day and the type of accommodations that I wanted I received a detailed itinerary for the trip. The trip was fantastic. I always book my own vacations unless I am doing a specialized tour (photography tour etc). Due to timing logistics I reached out to KimKim. It was the best decision for this trip. All my accommodations were great. Most of the hotels where smaller with maybe only 10-20 rooms except for one that catered to tour buses. That hotel was good except for the pushing and shoving at breakfast as the tour groups dominated the breakfast. I received a detailed itinerary with suggestions for each day in terms of what to see along with a detailed driving map and restaurant recommendations. I knew exactly what order I would come across the sights and what side roads to take. Emanuela also had some suggestions for hikes and other natural wonders that I had not come across in my research. During the trip Emanuela reached out to me to ensure everything was going ok. The tours she booked were all first class. Good guides who truly enjoyed their job and offered us a wonderful experience. I did three different tours and there were never more than 10 people in my group. I did a glacier hike with Icelandic Mountain Guides lucking in with only one other person on the tour. We were able to cover a lot of terrain and get quite close to the fissures. This along with our guide Brook, who is a geology master's student added to the experience. Every day had detailed suggestions such as the history of a street, or inclusion of a site in literature, or additional museums to visit made for a wonderful trip. On my last day I stayed at the hotel at the Blue Lagoon, all details where taken care of to ensure I could check in and enjoy the lagoon. If you are able to go to Iceland and have Emanuela organize your self drive trip you will have an enjoyable time. From kayaking in Jokulsarlon lagoon amongst the ice, to hiking a glacier, seeing the beautiful colors of Landmandalauger, hiking to Gylmur waterfall, discovering gorges and seeing the beauty of Snaefellsnes Pennisula, lounging in geothermal pools as I shed a winter jacket for a bikini, and viewing Kredid Crater the trip offered beauty, nature and new discoveries every day. I would not hesitate to use Emanuela, or KimKim again.

The trip plan was totally customized to our needs, with all activities and routes organized on a convenient itinerary including clickable planned routes on Google maps. It couldn’t have been easier!

This is our first time using KimKim and we will be sure to recommend to anyone looking for a customized travel experience. We too will be back! :)

We thoroughly enjoyed our 14 day self driving tour of Iceland. The itinerary prepared by Preeti enabled us to see much of Iceland and much more than if we just followed highway 1. The accommodation and vehicle were both quite satisfactory - we had no mishaps whatsoever. And Preeti was immediately responsive on our few queries.
I would recommend Kim Kim to anyone wanting to tour Iceland.

The clockwise direction around Iceland and detour onto Snaefellsness peninsula were perfect. We saw far more cars heading in the opposite direction which made for a much smoother driving. Given the extra time it was a real treat to have some of the island’s most beautiful attractions to share with a relatively small crowd of visitors . It was shocking to encounter large caravans of cars and campers by the time we reached glacier lagoon. The golden circle was almost anti-climactic.... read more

The clockwise direction around Iceland and detour onto Snaefellsness peninsula were perfect. We saw far more cars heading in the opposite direction which made for a much smoother driving. Given the extra time it was a real treat to have some of the island’s most beautiful attractions to share with a relatively small crowd of visitors . It was shocking to encounter large caravans of cars and campers by the time we reached glacier lagoon. The golden circle was almost anti-climactic. Cases in point: Krafla crater lake was much more impressive than Kerid; and the Myvatn nature bath was very enjoyable ( skipped blue lagoon ).

Judith was great we have to change or alter our plans many times and she was super helpful and cool. All communications were very professional and prompt everyone was on time;

Favorite memories of our early August 2019 trip to Iceland include the low sunlight illuminating the horses in a field near Hofn and lighting the cliffs behind Hotel Kria as we got into our rooms that night.

August 10 was a 5 star day: beautiful shirt sleeve weather, ice cave tour -- just out of Vik-- with Katlatrack, followed by puffin shots, followed by rainbow shots at Skogafoss, followed by Frost and Fire restaurant. Try their chocolate cake and Pine-smoked Arctic Char!

Our ice cave... read more

Favorite memories of our early August 2019 trip to Iceland include the low sunlight illuminating the horses in a field near Hofn and lighting the cliffs behind Hotel Kria as we got into our rooms that night.

August 10 was a 5 star day: beautiful shirt sleeve weather, ice cave tour -- just out of Vik-- with Katlatrack, followed by puffin shots, followed by rainbow shots at Skogafoss, followed by Frost and Fire restaurant. Try their chocolate cake and Pine-smoked Arctic Char!

Our ice cave guide gave us lots of insider information and gave constant cheerful helping hands so Jen could tour the cave with a bum ankle.

Thanks to KimKim who took tons of planning off our shoulders!

As a family who has self toured to 30+ countries, we were reluctant to use a travel service for our 6 day trip to Iceland. However, with limited time to see the country, I sought help from KimKim for guidance. They connected me to a local specialist, Preeti, who organized an amazing 6 day trip to remember. Leading up to the trip, we communicated via email on several occasions to work out the schedule and the package she delivered was well before the trip, giving our family plenty of time to... read more

As a family who has self toured to 30+ countries, we were reluctant to use a travel service for our 6 day trip to Iceland. However, with limited time to see the country, I sought help from KimKim for guidance. They connected me to a local specialist, Preeti, who organized an amazing 6 day trip to remember. Leading up to the trip, we communicated via email on several occasions to work out the schedule and the package she delivered was well before the trip, giving our family plenty of time to study the route and plan for added stops, meals, etc.. We enjoyed an amazing week along the southern part of Iceland starting with the Blue Lagoon and a night in Reykjavik and stops and hikes along multiple waterfalls and other beautiful vistas. Tours included a zipline tour from the activity hub of Vik, a Zodiac Glacier Lagoon Tour in Jokulsaron, and an ice cave tour. The other days were spent stopping at spots such as Diamond Beach near Jokulsaron, Geysir to see the Stokkur geyser, plane wreck on Solheimasandur, hikes around glorious waterfalls, driving off the main roads through farmlands and on drivable beaches. Every turn along the way was a beautiful surprise and we loved every minute of our time in the majestic country. On our final day, we detoured to the Rekjadalur Hot Springs near the town of Hveragerdi where you hike about an hour to a delightful hot springs river for a delightful and relaxing reward! We finished with a great pizza dinner at Olverk Pizza and Brewery before driving back to Keflavik for the night before flying out the next morning.
Everything was well coordinated with plenty or room for detours and spontaneous stops and we without a doubt would recommend both Preeti and KimKim to others!

Thank you Preeti and also Pauline for your assistance in setting this up

Overall the drive/trip went very well

A couple of caveats for your awareness
1) The Google maps driving instructions were not always the most accurate; sometimes off by multiple kilometers (this is not your fault; but something to be aware of... not sure if there is a better way to map these trips) which did create some confusion

2) I would not stay in the Hotel West again; very very small room, no TV, no coffee, cold only breakfast, etc... I would barely consider this a two star hotel

Our guide Kristjan was knowledgeable, efficient, and tremendously flexible. All necessary attributes in dealing with our family!

I wanted to thank Preeti for being such a patient and helpful travel specialist. She always answered my questions in a timely matter and was very flexible. She really tried her best to accommodate us and I appreciate that. It was a pleasure working with her, she was fantastic.

We had and AWESOME trip. Everything was planned so well and we were able to see and do all the things we wanted to do. All the guides were super friendly and helpful. I would recommend this trip to anyone thinking of going to Iceland. They will help you plan a fantastic trip.

What an experience! Our family thoroughly enjoyed our trip to Iceland. No one, from the youngest to the oldest (ages 4 to 77), has had any negative comment.
We were there almost twelve days and really needed more time. Well, I suppose that will have to happen in a subsequent trip. We were pretty much seeing the southwest quadrant of the island, doing all the activities requested and then some. Halldor was an excellent tourist agent. It must have been quite a feat to pull together such... read more

What an experience! Our family thoroughly enjoyed our trip to Iceland. No one, from the youngest to the oldest (ages 4 to 77), has had any negative comment.
We were there almost twelve days and really needed more time. Well, I suppose that will have to happen in a subsequent trip. We were pretty much seeing the southwest quadrant of the island, doing all the activities requested and then some. Halldor was an excellent tourist agent. It must have been quite a feat to pull together such a nice trip following our (probably strange) requests that included the interests of every individual in this family. He succeeded in doing so. He even made certain that the vehicle in which we would be traveling would be booster seat compliant for the children. Kimkim, your organization has a real treasure in this local specialist!
The lodging was very nice, family-friendly, with nice dining facilities and delightful breakfasts. I was particularly impressed by the fact that most places had an area for young children to entertain themselves while still in sight of their parents.
Our guide, Mr. S, was most accommodating to the various members of our family. He was a good choice! I never heard one complaint, even from the four-year old. Mr. S came up with activities to supplement our experiences, from the requests and questions we asked. There was plenty of participation from the oldest to the youngest. If a question arose concerning our reservations at any previously-scheduled part of our trip, Mr. S got it straightened out. He directed us when, mid-trip, we needed to have our laundry done, locate a postal facility or a bank, etc.

One person had a birthday during the trip. Mr. S oversaw the request of the two children to pick berries, and he prepared a cake to celebrate using those berries. It was delicious! He also recommended museums, eateries, woolen/gift/souvenir shops, and all of the things that one likes to become acquainted with when traveling. I thought that perhaps there would be too much time allotted to rest in the afternoons, but that was definitely not the case.
Everything we did was memorable because of the planning and direction of Halldor and the suggestions of Mr. S. We chased sheep, pointed out "dead" horses, climber a crater, fed retired horses, rode horses, took a sled-on-wheels ride pulled by huskies, counted seals, relaxed in various geothermally heated pools, watched geysers, identified birds, hiked lava fields into a lava cave, saw mushroom production before eating probably the best mushroom soup any of us had ever had, ate hot dogs and more hot dogs, walked to a waterfall, straddled a rift in the tectonic plates of North America and Eurasia, visited a museum a day I think, trolls, history of this country, Vikings, and the list goes on . This is not a trip any of us will ever forget, nor do we wish to do so; therefore, Get ready Kimkim, Halldor, and Mr. S. It may take awhile, but this family will probably be back! Thank you for everything you did to make our trip memorable.

I appreciated the detailed itinerary and arrangements that Emanuela prepared for our Iceland trip. She had lots of activities and suggestions for how to make the most of our time there, visiting Reykjavik, the Snaefellsnes, Thingvellir, Golden Circle, and southern coast. As we travelled at a self-pace, we were not able to do all the suggestions, but I think that we got the highlights. The recommendation for the Iceland Lava Show in Vik was great, the show is informative, entertaining and... read more

I appreciated the detailed itinerary and arrangements that Emanuela prepared for our Iceland trip. She had lots of activities and suggestions for how to make the most of our time there, visiting Reykjavik, the Snaefellsnes, Thingvellir, Golden Circle, and southern coast. As we travelled at a self-pace, we were not able to do all the suggestions, but I think that we got the highlights. The recommendation for the Iceland Lava Show in Vik was great, the show is informative, entertaining and interactive!

One suggestion that I have is that while the rental car (Kia station wagon) was fine, there are many places where the roads got a little rough (pot-holes in gravel). Having a little more ground clearance (such as an SUV) would have been better. Also, we didn't use the GPS much, and opted for an in-car WiFi hotspot and used our phones for navigation.

We did a 11 day driving tour around Iceland. I wish I could pick a few places that were most memorable but the whole trip was amazing. The accommodations were exceptional and the directions were accurate. We had no problems while in Iceland and following the itenary that Preeti put together. Thanks to the WIFI in the car, we were even able to add in a few detours on the fly and still get back to the routes that were part of the iterary. The tours that were booked for us and the guides were... read more

We did a 11 day driving tour around Iceland. I wish I could pick a few places that were most memorable but the whole trip was amazing. The accommodations were exceptional and the directions were accurate. We had no problems while in Iceland and following the itenary that Preeti put together. Thanks to the WIFI in the car, we were even able to add in a few detours on the fly and still get back to the routes that were part of the iterary. The tours that were booked for us and the guides were very good. We had a lot of fun on all the tours.
Thanks to the team at kimkim for making this trip to Iceland memorable. We plan on coming back for the northern lights and will definitely use their services again.

We enjoy our trip in Iceland very much. Sotiria has been really helpful and answered all of our questions. Her planning has helped smooth our trip and we had more opportunity to enjoy the moment with less worry.

After an initial few hiccups with getting going, the experience with kimkim has been very pleasing. The quality of the accommodation choices were in line with expectations, which was not a bad thing as we tend to have high expectations! However the star of the show was your instructions guide as that made our road trip through Iceland a piece of cake! Preeti and importantly Halldor were extremely helpful in getting our bookings together especially when we wanted changes on the fly while in Iceland and that was greatly appreciated. Overall it was a positive experience!

I was nervous about using an online service, but it was simple and Preeti and her team were great. We had a wonderful trip that included everything we wanted to see and a couple less-known places that we really enjoyed. And, Preeti helped us however needed while we were there, including re-scheduling a tour for a later time. We could not be happier with the service we received.

We loved our trip planned by Preeti and KimKim. All of the day-by-day instructions were extremely helpful in navigating and getting to where we needed to be on time. Thank you so much for suggesting that the Price family go up to the lighthouse at Gardur. We met the funniest gentleman manning the lighthouse coffee shop and spend a good deal of time listening to his stories.
We weren't sure we would enjoy all of the driving along the South coast, but when we were done, we really... read more

We loved our trip planned by Preeti and KimKim. All of the day-by-day instructions were extremely helpful in navigating and getting to where we needed to be on time. Thank you so much for suggesting that the Price family go up to the lighthouse at Gardur. We met the funniest gentleman manning the lighthouse coffee shop and spend a good deal of time listening to his stories.
We weren't sure we would enjoy all of the driving along the South coast, but when we were done, we really appreciated all of the beautiful sights that we saw and were glad we did it. Everyone seemed to have a different favorite experience. Our 15 year old loved the ice cave tour with Katlatrack Adventure Tours. David was an awesome guide and great story teller. It was well worth it.
The adults enjoyed the secret lagoon. The teenagers were a little put off by the open showers, but they managed. We only spent about an hour there. The dinner at the tomato farm was liked by all of us. We all really liked the waterfalls on the first day of our trip and the Lava Tube tour was voted by the teens as most underrated tour.
Everyone loved the black-sands beach in Vik. It was very crowded but not too hard to find a place for a photo without other in the shot. The drive from Vik to Gerdi was amazing in places with the cliffs and fascinating topography,
My favorite thing was sitting on the porch of our cottage at Hesthmier Cottages and looking out over the valley at the horses and other animals. That hotel was a favorite for its location and views. It was clean and well managed. The owners were very friendly and proud of their place.
The Glacier lagoon and diamond beach were also a big hit with the teenagers. We had a lot of fun taking photos there. Unfortunately we arrived after the bathrooms were closed, so that was an issue.
The falls at Guilfoss were incredible and a must-see. We didn't get to see the Geysir because we were running low on time. We liked the national park, but the kids were tired and we had to walk quickly in order to get to our dive between the continents. For several members of our group that dive was by far the favorite thing of the trip. They loved the team at Dive.Is.
We spent some time walking around Reykjavik, but did not really enjoy the Puffin tour. We really couldn't see them since they are so small. It wasn't a long tour and the people giving the tour were wonderful, it just wasn't our thing. On the last day we really only had time to go to the Blue Lagoon. We all loved it and had fun getting face masked and laying around in the water. We had lunch at the sit-down restaurant which was fine, but very slow. We ultimately had to cancel our desserts and rush out to get to the airport.
Final thoughts: we loved the trip and would definitely recommend KimKim to anyone planning on traveling to Iceland. Our only suggestion would be that our daily plans really didn't seem to allow enough time to enjoy the stops and we ended up having to cut some stops out of our day simply because we ran out of time. The crowds at some of the places may have played a part in that and limited parking and walking areas at some of the stops made our time there longer.

Our experience with Preeti and the kimkim service was excellent. Our 9 day trip to Iceland was our first family trip abroad and it couldn't have gone smoother. Once off the plane, our rental car was waiting and was all tricked out with wifi and plenty of leg room. Our itinerary provided by Preeti was excellent, we never felt rushed, yet there was so much they recommended we see. The guides were excellent, we did an ATV tour on black sand beaches and into a gorgeous valley (this was... read more

Our experience with Preeti and the kimkim service was excellent. Our 9 day trip to Iceland was our first family trip abroad and it couldn't have gone smoother. Once off the plane, our rental car was waiting and was all tricked out with wifi and plenty of leg room. Our itinerary provided by Preeti was excellent, we never felt rushed, yet there was so much they recommended we see. The guides were excellent, we did an ATV tour on black sand beaches and into a gorgeous valley (this was everyone's favorite), a snowmobile tour on a glacier (ok, but I'm sure much better in the winter without all the slushy runoff), walked into a glacier ice cave (also cool, but very short), toured a lava cave (very cool - and unusual), and did a horseback ride (this was not everyone's favorite - extremely beautiful scenery through hot springs and backcountry, but the black flies were incessantly swarming and biting and none of us are seasoned riders, so we were very sore the next couple days - lol). All our guides were informative, friendly and accommodating. The hotels we stayed at were all good in their own way, either great food, or nice room, Hotel Umi stood out as one of the best for both. We were all surprised how small the rooms were, and how stuffy most were. The weather when we were there was unseasonably warm, with most days in the low-mid 60's. The family's highlights were the waterfalls, especially Seljalandsfoss, driving to Vik, Skogar museum and Skogarfoss, ATV tour, Geysir - geysirs and waterfall there, the Kerid crater, Thingvellir National park and the fault line between the continental plates, driving through the lava fields up to the western coast, and laughing about signs for snyrting. We enjoyed every minute of our time in Iceland. I would use Kimkim again for planning our next big vacation. We could not be happier with our experience with Preeti and the amazing vacation she put together for us! It was very well planned and for a Type A mom, this is a huge deal!!! Thank you!

Sotiria made it so easy to set up our trip. The itinerary and all pick-up and drop-off arrangements were perfect. The tours were everything we hoped they would be.
The guides were knowledgeable and professional. We are very glad we booked with Sotiria.

Preeti listened to our desires for our Iceland trip and developed an itinerary that was perfect. We skipped a few things to cut down on the driving time and increased our outdoor time.

10 days, 9 nights in Iceland... trip of a lifetime. Caroline was so in tune with what we wanted to see and she made sure to include all the right places to view puffins, (we saw thousands), as well as magnificent scenery and all the suggestions for spectacular sights. The ease of hotel check in, car rental and all the ferry schedules and tickets were perfect. Each hotel offered a great breakfast to start our day, for the many km's we drove and walked. Grimsey Island the best for the... read more

10 days, 9 nights in Iceland... trip of a lifetime. Caroline was so in tune with what we wanted to see and she made sure to include all the right places to view puffins, (we saw thousands), as well as magnificent scenery and all the suggestions for spectacular sights. The ease of hotel check in, car rental and all the ferry schedules and tickets were perfect. Each hotel offered a great breakfast to start our day, for the many km's we drove and walked. Grimsey Island the best for the unbelievable amount of puffins and how close we could actually get to take photos. Each different city or town we stayed in, seemed to be better than the last, each offering something different and unique. Food choices were vast, delicious and prices very comparable to Canada. This vacation by far exceeded our expectations. Thanks again Caroline,(so glad we got to meet you as well).

Jackie/Barb

I can't believe how easy it was setting everything up for this trip. Actually, all I did was get airline tickets and pack, Caroline did the rest! My son chose Iceland as a place he wanted to visit and Caroline made sure that we were able to enjoy so many activities while we were there. The hotels she booked were great, as well as making sure we have a rental car waiting for us. The itinerary was easy to follow and there was even a day in there that we decided to skip the suggested... read more

I can't believe how easy it was setting everything up for this trip. Actually, all I did was get airline tickets and pack, Caroline did the rest! My son chose Iceland as a place he wanted to visit and Caroline made sure that we were able to enjoy so many activities while we were there. The hotels she booked were great, as well as making sure we have a rental car waiting for us. The itinerary was easy to follow and there was even a day in there that we decided to skip the suggested activity and relax in the town we were currently in. That made it easy to be able to adjust and move on to the next activities. I certainly want to go back now and know that we would not have even thought of all these things to do in Iceland if it wasn't for Caroline setting this up. I have been telling anyone that would listen that if you plan on going somewhere you haven't been before, check out kimkim Travel first to see if there is someone like Caroline to help guide you!

We started to try planning on our own, but all the choices seemed a tad overwhelming! Preeti was great in helping plan a trip that really hit the areas we wanted to see. We enjoyed the places we stayed and saw the beautiful Eastern fjords. We really enjoyed the adventures of the going on the glacier hike and the ice cave tour. We unfortunately weren't able to hit all the recommended stops just due to time but I feel we hit the majority of them. We were able to cram quite a bit into our week... read more

We started to try planning on our own, but all the choices seemed a tad overwhelming! Preeti was great in helping plan a trip that really hit the areas we wanted to see. We enjoyed the places we stayed and saw the beautiful Eastern fjords. We really enjoyed the adventures of the going on the glacier hike and the ice cave tour. We unfortunately weren't able to hit all the recommended stops just due to time but I feel we hit the majority of them. We were able to cram quite a bit into our week there. We really hope to go back to Iceland when our kids are older and try to do a longer trip on the ring road. Thanks for helping plan our amazing trip!

We appreciated how hard Emanuela worked to ensure that we had a great trip. We found him to be knowledgeable throughout the pre planning stages. It helped to make for an awesome trip knowing that everything was looked after. Even when there was a mix up with our Glacier Hike, he was readily offering a refund but thankfully we were able to have the company squeeze us in.
My only feedback would be to offer more support in answering questions once we were there. We had asked about a pool,... read more

We appreciated how hard Emanuela worked to ensure that we had a great trip. We found him to be knowledgeable throughout the pre planning stages. It helped to make for an awesome trip knowing that everything was looked after. Even when there was a mix up with our Glacier Hike, he was readily offering a refund but thankfully we were able to have the company squeeze us in.
My only feedback would be to offer more support in answering questions once we were there. We had asked about a pool, which was listed on the website of the hotel but was unable to locate it. We reached out to Emanuela but he only stated he didn't know and that we would find it. In the moment, I was frustrated as we literally had no one to ask and really wanted to find the pool.
Besides that, it was glorious! I can't wait to come back:) We especially appreciated the bday treat on our last night.
Thank you!!

We just returned from our amazing trip to Iceland. Preeti planned a great itinerary for us, with the perfect mix of activities and sightseeing for a family of 3 with a 10-year-old. Highlights included a glacier hike, horseback riding through the hot springs, exploring lava caves and soaking in the hot baths at Krauma. The waterfalls and glaciers were epic. Each one, unique and awe-inspiring. We covered a lot of ground over the course of our 9-day trip and were blown away by the natural wonder of Iceland and its varied, other-worldly landscapes.

Preeti was a great specialist, she planned a great route and every detail was organized perfectly. It was super easy to do the self-drive and we really enjoyed the trip she planned for us.
I really recommend kimkim and Preeti for an iceland trip.

Absolute first rate experience - used kimkim for the first time and was not disappointed. Sotiria is super helpful and planned a great itinerary for us, tailored to our interests and timeline while also highlighting the best that Iceland has to offer. Special thanks to her for adding my spouse to the trip just 8-10 days before I was scheduled to leave! It ended up being a very memorable trip, and I will most definitely use the site again and recommend it to others (have already been doing... read more

Absolute first rate experience - used kimkim for the first time and was not disappointed. Sotiria is super helpful and planned a great itinerary for us, tailored to our interests and timeline while also highlighting the best that Iceland has to offer. Special thanks to her for adding my spouse to the trip just 8-10 days before I was scheduled to leave! It ended up being a very memorable trip, and I will most definitely use the site again and recommend it to others (have already been doing so!)

Golden Circle tour with Jacob (Arctic Adventures) was great, as was the 2-day South Coast Tour with Siggi (Troll). Also highly recommend the Inside the Volcano tour - expensive, but really worth it! Hotel Skuggi is a nice hotel with a good location, decent rooms and good breakfast. Would also suggest staying close to Laugavegur to maximize the sights and time locally, something to keep in mind for other travelers.

I also found Sotiria's recommendations for Reykjavik quite useful (places to eat, shop, etc.). The whole experience with Iceland Unlimited was fantastic.

We just got back and we had a great vacation. It was just the right amount of time and travel. It was very easy to navigate Iceland thanks to your navigation and picks.
Hotels
Hotel 1001 5 stars the best place. Great food and room the folks were very friendly. Staying there 2 nights was great. Lots to see on side trips.

Lilja Guesthouse - 3 stars. room was good breakfast was good. Not very friendly.

Hotel Katia - 2 stars Hotel looked nice but they stuck us in a small off building not in... read more

We just got back and we had a great vacation. It was just the right amount of time and travel. It was very easy to navigate Iceland thanks to your navigation and picks.
Hotels
Hotel 1001 5 stars the best place. Great food and room the folks were very friendly. Staying there 2 nights was great. Lots to see on side trips.

Lilja Guesthouse - 3 stars. room was good breakfast was good. Not very friendly.

Hotel Katia - 2 stars Hotel looked nice but they stuck us in a small off building not in the main lodge. It was old and tiered. The breakfast was amazing as was dinner. Would be 5 stars if better room.

Iceland Hotel Fludir 4 stars Nice place food was very good. They did not have our reservation and gave us a little hard time, but they figured it out.

Hotel Fron. Great location but no where to park they said their garage was full and we had to park on the street and pay. I had to get up early to go plug the meter. 3 stars.. Because of parking and the breakfast was modest and ended right at 9:30.

We loved the two trips you offered and most of the stops you suggested.. We are very pleased with all that you did. Thank you.. We are looking at Japan now with you for next year.

Herbert was fantastic. The only reason I didn’t give this a 5 star was because we initially had another specialist Herbert who was extremely difficult to get a response from. I understand he’s not with the company anymore and Halldor was awesome. We spent 14 days around Iceland and saw many out of the way things that we never would have found on our own. The accommodations were all quite nice and the day excursions were great as was the scheduling. And in fact after we were in Iceland and... read more

Herbert was fantastic. The only reason I didn’t give this a 5 star was because we initially had another specialist Herbert who was extremely difficult to get a response from. I understand he’s not with the company anymore and Halldor was awesome. We spent 14 days around Iceland and saw many out of the way things that we never would have found on our own. The accommodations were all quite nice and the day excursions were great as was the scheduling. And in fact after we were in Iceland and decided the fimmvorduhals 2 day trek was going to be too strenuous he helped us adjust the plan. Highlights were the Silfra Iceland explore snorkeling tour. We were so glad that Halldor chose this company. There were many to choose from and I know this was the best from what we saw. The glacier hike was also great as were many of the hot springs. All told it was a great trip we couldn’t have done it without kimkim and Herbert and Halldor!

All I can say this was a trip of a lifetime!! Iceland is one of the most beautiful places on this earth. My daughter and I did the self- driving ring road tour and had a blast. Preeti and her team did a fantastic job of organizing our trip and customizing to our needs. I will definitely be utilizing KimKim Travel again for our upcoming trips. Thank you again for planning an unforgettable trip.

Sotiria was so helpful every step of the way. She answered all of our questions and communicated often and provided lots of information. About 2 weeks before our trip, we asked if we could add another person and she made all the arrangements to make that happen. The hotels she booked for us were excellent.
I loved all of Iceland. Each place we visited was beautiful and awe-inspiring. The country was so clean - no litter, buildings taken care of, etc. The people were friendly and... read more

Sotiria was so helpful every step of the way. She answered all of our questions and communicated often and provided lots of information. About 2 weeks before our trip, we asked if we could add another person and she made all the arrangements to make that happen. The hotels she booked for us were excellent.
I loved all of Iceland. Each place we visited was beautiful and awe-inspiring. The country was so clean - no litter, buildings taken care of, etc. The people were friendly and helpful. The most memorable experiences for me were getting to see puffins and seals, riding horses on the beach and the glacial lagoon and diamond beach.

Thank you Kim Kim and Preeti for planning this amazing trip to Iceland for us! It was spectacular and we can't wait to come back and tour North Iceland. Preethi was very prompt with answering all my questions and customizing the itinerary to our needs, I was 25 weeks pregnant and we had our 3 year old daughter along. In 6 days we were able to cover almost all major sights and then some, it was planned in such a way that we didn't have to drive more than 3-3.5 hours on any given day and even... read more

Thank you Kim Kim and Preeti for planning this amazing trip to Iceland for us! It was spectacular and we can't wait to come back and tour North Iceland. Preethi was very prompt with answering all my questions and customizing the itinerary to our needs, I was 25 weeks pregnant and we had our 3 year old daughter along. In 6 days we were able to cover almost all major sights and then some, it was planned in such a way that we didn't have to drive more than 3-3.5 hours on any given day and even that was broken up into smaller distances. Driving in Iceland is almost a visual treat, you can't possibly get enough of the numerous waterfalls along the ring road or the friendly livestock that come up to greet you by the fence along the roads. It is hard to pick one favorite activity/destination but the experience at Jokulsarlon glacier lagoon was surreal. We were also blessed with amazing weather for the entire week and the highlight of it was the numerous rainbows we managed to catch at the Gulfoss waterfalls.
That said, there were a couple of things we wish had been done differently. We had particularly requested a 4x4 automatic transmission car, but when we reached Enterprise they told us we could either take the only 4x4 manual car left or we didn't have a car. It wasn't end of the world but it wasn't the start to the trip I was expecting and my husband ended up being the only driver the entire trip. Also, for families traveling with little kids (car seat/stroller etc.) it would probably make life easier if they could rent a car from one of the onsite car rental agencies. It was a nightmare lugging everything to the car rental shuttle stop, trying to fight the crowds to get a place in the shuttle and finally getting to the car rental after 45 minutes.
The other thing I would have done differently is not staying overnight and spending 24 hours on the Westman Islands. The island was pretty much dead when we stepped out around 7pm for dinner, there wasn't much to see. The aquarium had shut down permanently, the resident puffin had passed away a while ago and these were the activities we were looking forward to. Also, since the ferry ride to the island was eventful with both me and my daughter getting seasick due to super choppy waters, we ended up skipping the circle boat tour that we were supposed to take the next day. It would have been nice to tour the archipelago but didn't seem worth the risk of getting seasick again. Instead we took an earlier ferry back to the main island and did the stable tour at Skeidvellir. That was the highlight of my daughter's trip being able to interact with the gorgeous Icelandic horses and riding them indoors.

Climbing the glacier was good, into the glacier was a bit contrived.

My family/group of 5 went on our own self guided tour and it was amazing getting to build our own itinerary and work with Sotiria. She made the trip planning a breeze and we were able to fully enjoy all the sights and natural wonders Iceland had to offer

Our vacation was absolutely what we had hoped for, with way less stress than if I had had to plan it myself. There were two issues while we were in Iceland, but I contacted Preeti and Haldor, and the issues were handled extremely fast without my husband or I having to interrupt our vacation to deal with them. I never once was concerned because I felt like I had a team of people behind me if anything didn't go as planned. There aren't enough ways to say "thank you" for creating such a memorable, easy trip with a 6 year old and 2 year old!!

Halldoor and Kim Kim were great at creating plan for our ten day trip to Iceland. Everything was high quality, interesting and enjoyable. I would recommend their services highly.

Regarding improvement I would appreciated a little more transparency with respect to price itemization .

Went on a 12-day driving tour of the ring road, with 2 teenagers and another family of 3. Preeti did an amazing job planning everything, hotels were very diverse and all very comfortable. Most memorable hotel was the 1001 Nott in the Eastfjords which is run by a very nice couple (food is amazing), a real boutique hotel. Highlights were numerous, we loved the North (least touristy with incredible scenery) with the beach at Hvitserkur and the Elephant Rock, the Godafoss waterfalls, the... read more

Went on a 12-day driving tour of the ring road, with 2 teenagers and another family of 3. Preeti did an amazing job planning everything, hotels were very diverse and all very comfortable. Most memorable hotel was the 1001 Nott in the Eastfjords which is run by a very nice couple (food is amazing), a real boutique hotel. Highlights were numerous, we loved the North (least touristy with incredible scenery) with the beach at Hvitserkur and the Elephant Rock, the Godafoss waterfalls, the horseback riding next to Husavik, Lake Myvatn, Detifoss waterfalls. We did the ring road clockwise and we finished with snorkeling in the Silfra fissure, another high point of the trip. Often we felt we were among the first humans to set foot in Iceland as the country seems unscathed by human activity. Thank you Preeti!

Great service,
Great itinerary,
Great tours,
Preeti was amazing

Preeti and Halldor did an excellent job of designing an itinerary for us to explore the island via the ring road over a 2 week period. Halldor made great suggestions for hikes and exploring the less visited areas of the West Fjords. We were amazed at the variety of landscapes, waterfalls, and birds we saw on our adventures and we can't wait to come back! Thank you for a terrific trip!

My husband and I took our four children (ages 11, 8, 5 and almost 2) and my mother-in-law (aged 60+) to explore Iceland on an 11-day Ring Road tour. Preeti was excellent in assessing our desire to see as much as possible, while being realistic as to what was possible given the ages of our crowd and the duration of our trip. The itinerary that she curated for us was excellent. The accommodations were fantastic -- cozy, spacious and conveniently located. Whenever an issue came up -- once... read more

My husband and I took our four children (ages 11, 8, 5 and almost 2) and my mother-in-law (aged 60+) to explore Iceland on an 11-day Ring Road tour. Preeti was excellent in assessing our desire to see as much as possible, while being realistic as to what was possible given the ages of our crowd and the duration of our trip. The itinerary that she curated for us was excellent. The accommodations were fantastic -- cozy, spacious and conveniently located. Whenever an issue came up -- once with our rental car and with our accommodations in Reykjavik -- Preeti and her team (Pauline and Halldor) were quick to respond and followed-up until the issue was resolved, checking back-in with us to make sure we were satisfied. Communication through the app is easy and convenient. We had a great time and would definitely use kimkim again. We especially recommend horseback riding in Husavik with Madja at Saltvik Horse Stables (she could not be more attentive with my daughters, both beginner riders), Into the Glacier at Husafell (the entire team was excellent, although it is a long experience and younger children are likely to get cold and wet and miserable towards the end), and glacier hiking at Skaftafell with Icelandic Mountain Guides (Till was awesome, but note that this is a long hike and younger children may get tired towards the end). Too many great experiences to choose from -- we are exhausted in a good way!

Sortiria organized everything very well. Her suggestions about what to see and do when were excellent.

The car rental was excellent, and the enterprise agent was very helpful.

The hotels / Guesthouses were all good - the best room was the Stracta hotel. In general the hotels all had winter blankets, and for many the windows did not open very wide so we were quite hot given the weather. It would be great if hotels could use the "layering concept" that hikers use for their clothes when the plan the blankets for their beds.

We had a wonderful trip! The sights were amazing , the people so very nice, and the food delicious. Planning was stress free thanks to Preeti.

We asked for a custom trip with some out of the box requests but Kimkim delivered! They helped set up the perfect trip for us with accommodations meeting to exceeding expectations. All the tours went smoothly and when there were the tiniest of hiccups, they were there to help and answer questions. They also helped informed us when tours were altered. I enjoyed our hike in hopes to see an arctic fox with Stephanie, scooting around the westman islands, zodiaking through the icebergs,... read more

We asked for a custom trip with some out of the box requests but Kimkim delivered! They helped set up the perfect trip for us with accommodations meeting to exceeding expectations. All the tours went smoothly and when there were the tiniest of hiccups, they were there to help and answer questions. They also helped informed us when tours were altered. I enjoyed our hike in hopes to see an arctic fox with Stephanie, scooting around the westman islands, zodiaking through the icebergs, exploring the lava cave, investigating an ice cave, and all the little non-touristy spots. Overall kimkim’s service was superb and greatly aided in the smooth, once-in-a-lifetime trip. Thank you!

I wanted to take my son on a trip for graduation from Medical School. We decided on Iceland a few weeks before we went. I told Preeti what we wanted to do in Iceland for 7 days and she made it happen! The trip was great...a perfect mix of hiking, excursions and driving! Our last hike to Glymur Falls was especially memorable/challenging for me but after I crossed the log bridge, waded across the top of the falls, hiked straight down the rocky trail and lived to tell you that it was worth it... read more

I wanted to take my son on a trip for graduation from Medical School. We decided on Iceland a few weeks before we went. I told Preeti what we wanted to do in Iceland for 7 days and she made it happen! The trip was great...a perfect mix of hiking, excursions and driving! Our last hike to Glymur Falls was especially memorable/challenging for me but after I crossed the log bridge, waded across the top of the falls, hiked straight down the rocky trail and lived to tell you that it was worth it as the views were spectacular! After that hike, we went to the Blue Lagoon and that was the end to a great trip! The stopping places each night were perfectly spaced to allow maximum sights each day. All of our accommodations were nice...some of the breakfasts were better than others. We enjoyed all the restaurants she recommended! Thank you for planning such a great trip for us!

We felt very lucky to have Preeti organize our trip because we wanted to join friends at the very last second. She managed to book us and find hotels close by and booked all the tours.

Every day we had something fun and special. The directions were clear and everything was planned to perfection.

All the tour operators were top knotch. I could write about our tour guides, all whom were knowledgeable and friendly and kind. Standouts were Steph at the Blue Ice Experience, David at... read more

We felt very lucky to have Preeti organize our trip because we wanted to join friends at the very last second. She managed to book us and find hotels close by and booked all the tours.

Every day we had something fun and special. The directions were clear and everything was planned to perfection.

All the tour operators were top knotch. I could write about our tour guides, all whom were knowledgeable and friendly and kind. Standouts were Steph at the Blue Ice Experience, David at Katlatrack, Adam and Luis at Adventure Vikings, and our guide at Vatnsheiller Cave Tours.

The hotels were all clean and comfortable. Hotel Tindastoll was like stepping back in time and very comfortable, Eidhus apartments were so pretty and comfortable with such a peaceful view, Hotel Grasteinn is a little gem by the airport but by far Hotel 1001 Nott made us wish we were staying a few more nights. Amazing hospitality, comfort and peacefulness. And the food and breakfast were delicious.

All in all it was an unforgettable vacation and will use Kimkim again. Preeti and her team did a fabulous job. Tak!!!

There are so many wonderful places to visit in Iceland, but to do it justice you need time. We had 17 days and it was hectic. Course, we didn't want to miss anything. Caroline certainly put a great itinerary together for us.

One of the regions I thought was exceptional was the Western Fjords, but everything was memorable. The northern regions of Akureyri and Lake Myvatn were also well catered.

We met people from all over the world and shared stories and experiences, and you always felt... read more

There are so many wonderful places to visit in Iceland, but to do it justice you need time. We had 17 days and it was hectic. Course, we didn't want to miss anything. Caroline certainly put a great itinerary together for us.

One of the regions I thought was exceptional was the Western Fjords, but everything was memorable. The northern regions of Akureyri and Lake Myvatn were also well catered.

We met people from all over the world and shared stories and experiences, and you always felt safe. Even leaving luggage in the car anywhere, without problems.

The western tip of the Reykjanes Peninsula (near the airport) is a must, as well as the more commonly visited places.

After years of doing my travel arrangements all on my own, I decided to trust a travel agent again, for a trip to Iceland that I was organizing as a birthday gift to my husband and had to be just perfect in every way.
Entrusting Kimkim and their local specialist Preeti was the best decision I ever made! Massive time saver, not a single problem or hiccup, and all the choices they made - bookings, itinerary, recommendations, - everything was perfectly tailored to my requirements, individual... read more

After years of doing my travel arrangements all on my own, I decided to trust a travel agent again, for a trip to Iceland that I was organizing as a birthday gift to my husband and had to be just perfect in every way.
Entrusting Kimkim and their local specialist Preeti was the best decision I ever made! Massive time saver, not a single problem or hiccup, and all the choices they made - bookings, itinerary, recommendations, - everything was perfectly tailored to my requirements, individual interests and circumstances.
Very quick response, great professionalism and customer care. Warmly recommended!

Preeti took the info we gave her on what we wanted to do and see and designed a great vacation for my family I will recommend her to all my friends that want to experience the wonderful place called Iceland

Chris did a great job putting together a memorable trip around Iceland, encouraging us to explore some of the more remote areas. We had all kinds of weather from sleet and snow and wind to warm sun. No problem at Lake Myvatn with bugs, probably because it was a bit cool. Good marsh bird watching there and at Djupivogur. Loved Seydisfjordur and the newly renovated guesthouse, Vio Lonio. Appreciated being pointed to the various little museum: Sheep Farming Museum in Holmavik, Herring Museum in... read more

Chris did a great job putting together a memorable trip around Iceland, encouraging us to explore some of the more remote areas. We had all kinds of weather from sleet and snow and wind to warm sun. No problem at Lake Myvatn with bugs, probably because it was a bit cool. Good marsh bird watching there and at Djupivogur. Loved Seydisfjordur and the newly renovated guesthouse, Vio Lonio. Appreciated being pointed to the various little museum: Sheep Farming Museum in Holmavik, Herring Museum in Siglufjordur, Heritage Museum in Isafjordur and others. The Kia he rented for us handled the mildly terrifying, narrow dirt roads up and down the fjords beautifully. Other memorable hotels were the Vogafjos Farm House at Lake Myvatn, Guesthouse Skalafell outside Skaftafell Park., and Helgugata Guesthouse in Borgarnes. Less memorable were the Fosshotel in Patreksfjordur (costly and less unique) and the Arnastapi Cottages (beautiful location, but be sure to ask for a guesthouse or hotel room with an unobstructed view of the ocean. Also, no good place for dinner). The Sea Monster Museum was pretty lame, but some might like it. Waterfalls were all spectacular and we even saw some crazy kayakers go over one as part of a film shoot.) I'd also recommend the Insight Guide, Explore Iceland as an adjunct to Chris' suggestions. Thanks for everything!

We had the most AMAZING time in Iceland and it's all thanks to Preeti and Halldor! Booking was a so simple and we got to see everything and more. Kimkim set us up with the best tour companies! From the time we landed and had our taxi waiting it was fantastic. We landed very early so she found us a cute cafe to have breakfast and taught us proper Icelandic pronunciation lol! Our kayak guide Tim at Jokulsarlon glacial lagoon was so knowledgable and since it was just the two of us we had our... read more

We had the most AMAZING time in Iceland and it's all thanks to Preeti and Halldor! Booking was a so simple and we got to see everything and more. Kimkim set us up with the best tour companies! From the time we landed and had our taxi waiting it was fantastic. We landed very early so she found us a cute cafe to have breakfast and taught us proper Icelandic pronunciation lol! Our kayak guide Tim at Jokulsarlon glacial lagoon was so knowledgable and since it was just the two of us we had our own unexpected private tour. At Myrdalsjokull our guide Elsa from Arcanum was on point! On our second to last day we missed our snorkeling tour at Silfra Fissure (our own faults) but Preeti and Halldor came through and got us booked on the next one!! We saw and experienced so much on this road trip. Wow and a million thanks for making this post graduation girls trip the most amazing!!

Great trip overall. Chris was very responsive and easy to work with and has been supportive of working with me to address the few issues that did come up on the trip.

Our 7-day excursion to Iceland went very smoothly, and we were very pleased that all the logistics involved with the reservations and itinerary planning worked out well. Except for the hike to the airplane ruin, I think we did all the recommended activities!

Before engaging with KimKim, I had considered just piecing together an itinerary and reservations by myself. In the end, I'm glad we paid the premium to have specialists organize everything. It was extremely helpful to have someone with... read more

Our 7-day excursion to Iceland went very smoothly, and we were very pleased that all the logistics involved with the reservations and itinerary planning worked out well. Except for the hike to the airplane ruin, I think we did all the recommended activities!

Before engaging with KimKim, I had considered just piecing together an itinerary and reservations by myself. In the end, I'm glad we paid the premium to have specialists organize everything. It was extremely helpful to have someone with local knowledge of the terrain and travel conditions to sketch out our daily schedule.

Driving at the end of March brought us a little more wintry conditions than I had expected. We drove through a couple of snowstorms on the Ring Road, and it was scary for some moments with zero visibility, but fortunately we had no problems. (The last time I visited Iceland was in 1997, and I skidded off the road into the snow on the way back from the Thingvellir Park. A nice family stopped and helped jack up my rental car to clear out the snow from around the tires, so all turned out well in the end.) Driving in Iceland is no joke! There were days when I was mentally planning to not be able to drive because of the weather. (But we did drive daily). It was nice that our itinerary wasn't jam packed, and we had some time flexibility.

We enjoyed every part of the trip, but our absolute favorite parts were:

-The snorkeling in the Silfra fissure: Our guide, Taz, from Arctic Adventures was excellent! She had a very sunny disposition, was very careful about getting us suited up properly and kept a good eye on us while we were in the water. I actually felt very light headed at the very end of the snorkeling route, and she had to tow me to the stairs and help me get out of the water. I felt like I was going to faint, but she was extremely attentive and helped me walk back to the parking lot without incident. I will write to Arctic Adventures directly to thank her again - Taz was truly an outstanding professional.

-The ice cave tour outside of Vík: Our guide, AJ, was great. We weren't sure if the tale he told us about the Katla eruption in 1311 was a myth or not, but he made the details very entertaining. The small cave we visited was beautiful, and the pristine, desolate surroundings were stunning. We were very glad to have been the first tour of the day, so we were able to go out and see the cave by ourselves with no other visitors around, because we were the only ones on the tour. (The other clients didn't show up.)

-The hike to Svartifoss: Wow- what a beautiful waterfall and a pretty little route to get there.

-The hike between Arnarstapi and Hellnar was a majestic path that gave us a tiny bit of solitude for a while.

Since I visited in 1997, tourism in Iceland has obviously grown exponentially. I remember going to visit Gullfoss and not seeing anyone else around for miles. This time around was obviously quite different with hordes of tourists stepping off buses.

The next time we visit Iceland, we would like to tour the north and the interior and do a lot more walking or hiking. This trip was a great introduction to the country for my husband and daughter and inspired them to also want to return someday.

Thanks for your help in making this a great experience!

My partner and I planned a six day trip to Iceland without really knowing much about the country or its culture besides the blue lagoon and fermented shark. Zeynep was very patient and very accommodating, and so informative. She helped us book a six day trip where we went on a foodie/golden circle tour, horseback riding, blue lagoon, and a two day south coast tour. She also gave us many resources for finding great places to eat and explore, and a very detailed itinerary. We asked her to give... read more

My partner and I planned a six day trip to Iceland without really knowing much about the country or its culture besides the blue lagoon and fermented shark. Zeynep was very patient and very accommodating, and so informative. She helped us book a six day trip where we went on a foodie/golden circle tour, horseback riding, blue lagoon, and a two day south coast tour. She also gave us many resources for finding great places to eat and explore, and a very detailed itinerary. We asked her to give us a memorable trip, and boy did she deliver. We fell in love with Iceland in less than a week, and are already planning a trip back. Thanks to Zeynep for such a wonderful vacation!

Midgard Basecamp was a great place to stay. Friendly staff, and great food and drinks! Our guide Bjarni Guðmundsson was awesome! We spent a few days with Bjarni exploring the wilderness and he knew lots of great spots to show us. I would definitely recommend Midgard Adventure!

From the beginning the trip planning was very easy. Sotiria was very responsive to all my requests and followed up on all communication very quickly. The trip itself was excellent. We thoroughly enjoyed our time in Iceland and were in awe of it's beauty. I was slightly concerned upon our arrival at the airport that our driver was not there to meet us. He arrived about 30 min. after our flight and then took us to our hotel. He was very apologetic and friendly. The information packet... read more

From the beginning the trip planning was very easy. Sotiria was very responsive to all my requests and followed up on all communication very quickly. The trip itself was excellent. We thoroughly enjoyed our time in Iceland and were in awe of it's beauty. I was slightly concerned upon our arrival at the airport that our driver was not there to meet us. He arrived about 30 min. after our flight and then took us to our hotel. He was very apologetic and friendly. The information packet provided by Sotiria was very professional and she even included a map with our driving route highlighted and interesting sports marked along the way. We had a few episodes of bad weather during the trip including one road closure due to high winds however Sotiria communicated with me and made sure we were able to get to our hotel. It was nice to know we had a local agent we could call when weather conditions changed. I highly recommend using the kimkim service for trip planning.

I booked this trip for myself and seven other women. Caroline was very helpful in developing an itinerary based on the needs of my clients. The tour guides were punctual, informative and extremely attentive. I would highly recommend kimkim and Caroline to everyone

I have just returned from a phenomenal trip to Iceland. Kimkim.com helped us establish a trip which included all the elements of adventure we were looking for. They utilized Midgard Adventures and Midgard Base Camp. Midgard added some completely unique dimensions such a hornet meal in a cave! They also quickly adapted when our snowmobiling trip was cancelled due to weather, the revised day was even better than we had planned. Iceland with Kimkim/Midgard is an absolute must !

Thanks Sotiria for an helping us plan an amazing trip to Iceland!
We had such a great time there and are so pleased we ended doing all the fun things you suggested. The waterfalls and the ice cave were the highlights of the trip!

Goody and Ziggy showed our group parts of Iceland that few tourists get to experience. We climbed to the bottom of a large crevasse on Mýrdalshreppur Glacier and had the whole location to ourselves. Ziggy gave us a personal tour of Midgard Base Camp and Goody introduced us to the owner of Hotel Ranga whose entertaining stories were “mostly true”. These personal touches made for an amazing trip.

My husband and I will for sure be using KimKim for future travel trips. Everything was perfect and KimKim took the headache out of putting an itinerary together.
Hands down best vacation ever!

KimKim really is a great service. Chris (online) listened to what I wanted to see in Iceland and planed things out perfectly. We were on a very short trip — just 4 days, but we got to see everything we wanted and then some. Our actual tour guide Rhenar (hope I'm spelling that correctly) was amazing. He drove the mini van and told us about every location we went. Rhenar really brought Iceland to life for us—telling us all about the volcanic activity, the glaciers, the ego-thermal areas, and so... read more

KimKim really is a great service. Chris (online) listened to what I wanted to see in Iceland and planed things out perfectly. We were on a very short trip — just 4 days, but we got to see everything we wanted and then some. Our actual tour guide Rhenar (hope I'm spelling that correctly) was amazing. He drove the mini van and told us about every location we went. Rhenar really brought Iceland to life for us—telling us all about the volcanic activity, the glaciers, the ego-thermal areas, and so much more. He even entertained us with stories of Icelandic folk-law. He really knew his stuff. Our group was just 13 people—the perfect size. We stopped between sights for amazing photo opps—of course its hard to take a bad picture in Iceland. People say Iceland is expensive—but between Rhenar taking us to get affordable sandwiches for lunch and finding out of the way restaurants in the evening —I'd say it's well worth the trip.

This was our first time planning our trip through kimkim (or any online booking service) as it was our first time planning an international trip. Sometimes the communication was a little delayed, but some of that was due to our learning curve to online international travel planning.

The trip Zeynep put together for us was AMAZING. Everything was organized for us in a folder with our vouchers and itinerary ready to go. IcelandAir Hotel Marina (king attic room) was a great place to stay. Our... read more

This was our first time planning our trip through kimkim (or any online booking service) as it was our first time planning an international trip. Sometimes the communication was a little delayed, but some of that was due to our learning curve to online international travel planning.

The trip Zeynep put together for us was AMAZING. Everything was organized for us in a folder with our vouchers and itinerary ready to go. IcelandAir Hotel Marina (king attic room) was a great place to stay. Our Game of Thrones tour with Gray Line was fantastic. The 2 Day South Coast Tour (with waterfalls and ice caves!) and Snæfellsnes tour (with beautiful lava fields, glaciers, and volcanoes) were outstanding—both of which were recommended to us. She also recommended some awesome book stores and local spots for our day in Reykjavik and none of them disappointed.

We only had 2 hours at the blue lagoon, and I would recommend at least 3 hours or so if you get premium admission like we did. The restaurant takes a while so we only got less than 30 minutes in the lagoon and had to rush to shower and dress before our driver came to take us to the airport. Thanks for encouraging us to go Zeynep, even though we weren’t sure...it was definitely worth it!!

Zeynep and kimkim did a great job putting our honeymoon together...thank you!!

What can I say about planning, it was started with no one was waiting for us at the airport when we landed as it was planned to transfer us to local airport for our connecting flight to eglissdir. Fortunate enough Mr S was outside the airport and was able to find him by asking few people outside the airport. Only problem during the trip and after such a small issue everything was just planned perfectly.
Preeti, Halldor and Herbert all were just great with everything from very beginning stage... read more

What can I say about planning, it was started with no one was waiting for us at the airport when we landed as it was planned to transfer us to local airport for our connecting flight to eglissdir. Fortunate enough Mr S was outside the airport and was able to find him by asking few people outside the airport. Only problem during the trip and after such a small issue everything was just planned perfectly.
Preeti, Halldor and Herbert all were just great with everything from very beginning stage of the trip planning.
Even tour guide Jenn during glacier walk was very carring and knowledgeable.
Marcin, during ice cave tour just perfect. Due to very windy condition 70MPH+ wind, when every tour company cancel the trips, was able to take us for the tour on the glacier.
Both Jenn and Marcin, I would definitely recommend to request of them for anyone who is planning the trip. Both are great helping hands for having 5 female ranging in age from 17 to 47.
Having only 4 hours of daylight, Trip was planned very well. Driving on the south coast starting from Eglissdir and ending it in Reykjavik by staying in nearest hotels of the activities we requested to do such as Glacier hike, ice cave tour and snowmobiling.
Visiting Blue Lagoon on the day of our departure was just perfect before the six hours of flight home.
I strongly recommend to use Kim Kim team of Preeti,Halldor and Herbert for trip of beautiful Iceland. We will definitely use them for our future trip to Iceland in Summer months to experience midnight Sun.
Though we were unfortunate for not being able to see the Northern Lights as it was the warmest December in 17yrs informed by receptionist at hotel Ranga one the hotel we stayed. We will have to visit Iceland winter month also.
After visiting so many different countries, i can say Iceland is one country that we will be taking trip to in different seasons over and over again, such a BEAUTIFUL , PEACEFUL COUNTRY full of fresh air.
Thank you Preeti, I will contact you again for my future trips to Iceland.
Purvish (December 20 - 28 2018)

Everything planned worked out perfectly without a single glitch. Our guide and transportations all showed up and were timely and professional. I highly recommend staying at the Bubble and experience it at least for a night. It was one of the highlights of the trip. When we visited the South Coast's glacier tongue, lagoon and Diamond Beach, glacier caves and is when we truly felt we were in Iceland. Tip: Go to the glacier lagoon at sunset, order your beer or hot cocoa and watch the sun set. Beautiful. Thank you for putting together a wonderful itinerary for us. Takk!

Madelaine and family!

We absolutely loved our private Super Jeep tour through eyjafjallajökull and thorsmork valley! Addi was super knowledgeable of the geography and fun to hang out with. He took us through some hidden canypns that only localers would know about!
Highly recommended!!

Midgard Adventure gave us the best vacation of our lives. All the members of the company are wonderful and went out of their way to make us feel at home, and indeed part of the Midgard family. They were extremely responsive to questions in the lead up to the trip and really cared about which activities were ok with a broken, and suggesting we spend time at the The Blue Lagoon rather than in the airport prior to pick up. The scenery is breathtaking, but Stefnir’s local knowledge and personal... read more

Midgard Adventure gave us the best vacation of our lives. All the members of the company are wonderful and went out of their way to make us feel at home, and indeed part of the Midgard family. They were extremely responsive to questions in the lead up to the trip and really cared about which activities were ok with a broken, and suggesting we spend time at the The Blue Lagoon rather than in the airport prior to pick up. The scenery is breathtaking, but Stefnir’s local knowledge and personal stories made it come alive in an amazing way. He was incredible and went out of his way to enhance our experience and his love and respect for the landscape will stay with me forever. The basecamp is warm, cozy and very functional with great bedrooms, food from their Swedish chef. We really enjoyed getting to know our fellow tour companions and have made some great new friends we will definitely stay in touch with. Best trip ever!!! Thank you Stefnir, Bjorg sndthe rest of the family of Midgard Adventure. I look forward to next time!

We were very lucky to have Laufey as our travel specialist, she was extremely helpful and patient with my specific requests and ended up creating a travel itinerary that was perfect to our needs! They even covered some costs for us due to some small misunderstandings. We're very thankful for that plus the great trip that we had!

From landing to departure everything was taken care of. We were picked up at the airport by a private driver, taken straight to our hotel and Laufey even prepared a... read more

We were very lucky to have Laufey as our travel specialist, she was extremely helpful and patient with my specific requests and ended up creating a travel itinerary that was perfect to our needs! They even covered some costs for us due to some small misunderstandings. We're very thankful for that plus the great trip that we had!

From landing to departure everything was taken care of. We were picked up at the airport by a private driver, taken straight to our hotel and Laufey even prepared a very detailed guide for our self-directed day tour around Reykjavik.

On the second day, we were picked up by Jón, our Icelandic Mountain Tours guide. The bus only had a total of 6 people (including Jón) but yet they still proceeded with the tour. The weather was insane that day, with crazy winds. Lots of day tours were cancelled. Lucky for us, Jón flipped our tour backwards and did tons of research to make sure our transportation to the Golden Circle was safe. The winds were very very strong, and Jón focused on the drive to make our safety the utmost priority. Our entire group was crazy jetlagged so we had a difficult time staying awake while he was explaining history/geology/etc., and we feel so remorseful for that!

The next two days we drove even further, went to the Glacier Bay, Diamond Beach, and also did a glacier walk and ice caving. I highly recommend the glacier walk on Skaftafellstofa! We also admired the Black Sand Beach, waterfalls, and gorgeous views, before ending our private tour with Jón and heading back to the capital.

We were also scheduled for snorkeling at the Silfra as well as the Blue Lagoon.
I have so many great things to say about this trip and the way Laufey planned it out for us! From start to finish everything was done perfectly and left us with little to worry about.

Thank you so much!

We have had a great experience booking through with kimkim. The entire team has been extremely helpful and onboard since day 1. A special thank you to both Herbert and Preeti!

Snowmobiling was certainly the highlight of the trip and I would most definitely recommend that to anyone considering a trip to Iceland.

I would recommend this trip to anyone.
We had a marvelous time. The travel agency is informative and very accommodating.
Our tour guide Jon is awesome. We are glad he managed to drive through the crazy wind gust and rearrange the schedule so we can get the most out of the trip despite the weather. The airport shuttle taxi driver is very kind and informative too. Thank you all!

We had such an amazing time in Iceland! Our guide, Jon, was super nice, helpful and really help made our trip a memorable experience. The first day, there was a wind storm and many of the tours were cancelled - Jon helped us find an alternate route and rearranged the day's itinerary so we were able to still see all the attractions for the day. The accommodations provided were also very comfortable, and we especially loved Fosshotel Nupar (too bad there were no northern lights the two nights... read more

We had such an amazing time in Iceland! Our guide, Jon, was super nice, helpful and really help made our trip a memorable experience. The first day, there was a wind storm and many of the tours were cancelled - Jon helped us find an alternate route and rearranged the day's itinerary so we were able to still see all the attractions for the day. The accommodations provided were also very comfortable, and we especially loved Fosshotel Nupar (too bad there were no northern lights the two nights we were there), and also the apartment at Guesthouse Sunna. Everyone we met on the trip was very knowledgeable and kind, and we had a wonderful time!!

Highlights: The glaciers, Diamond beach and the glacial lagoon - those were my absolute favorites!!

Great trip
Beautiful country
Great and friendly service
I will use your services again!
Thank you

Our trip to Iceland would not have been so easy and enjoyable without the help from Preeti and team Kimkim. When the topic of travelling to Iceland with friends & family came across I started my research and planning, having traveled many different places in the world and my love to plan trips, I was not sure if I will be open to use someone's help. My first interaction with Preeti changed my mind, Preeti and Kimkim team took all the input from me and my group and planned a itinerary, which... read more

Our trip to Iceland would not have been so easy and enjoyable without the help from Preeti and team Kimkim. When the topic of travelling to Iceland with friends & family came across I started my research and planning, having traveled many different places in the world and my love to plan trips, I was not sure if I will be open to use someone's help. My first interaction with Preeti changed my mind, Preeti and Kimkim team took all the input from me and my group and planned a itinerary, which we modified until we got it right with my group, Kimkim team was very patience all along. They even asked us to change our route from our final itinerary to what would make our drive more efficient. Our group of twelve visited West, Golden triangle and South coast of Iceland. We enjoyed the Lava fields, Diamond beach, hot pods near Reykjavik and of course a spectacular Northern lights near Vik. The drives in Iceland were very beautiful and how can we forget the horses and FLUFFY herd of Sheep. I am not sure we could have visited all these places and stayed in the locations of our own in our seven days without the help from Kimkim team. I will highly recommend Kimkim to anyone. I will try Kimkim again for all my other trips as well.

Chris was very helpful in helping select, discuss, and finalize the exactly right itinerary for my trip needs. All the details were quickly, efficiently and correctly handled. Very thorough knowledge of all aspects of local life and entertainment and fantastic value overall as a service.

This was the trip of a lifetime. Thanks to Zeynep's planning, I was able to experience much of Iceland's must-see-list in my five days there. From start to finish, everything was planned perfectly and allowed me to enjoy my time visiting without any stress.

We would like to thank Halldor for the last minute planning on our Iceland Vacation.

While searching for the Northern lights, he did a great job at moving us around for our best chances.
Our Itinerary also include some amazing scenic sites and recommendations.

Our trip to Iceland coincided with our 35th wedding anniversary and my two month recovery from hip replacement surgery. We had a slightly rocky start as the ride from the airport didn't drop us off at the hotel but instead at the bus depot, a 20 dollar ride to the hotel. Because it was a special time for us I booked the Icelandair Reykjavik Marina hotel for 4 nights so we could enjoy the city and its sights and cuisine. The hotel was fantastic and perfectly located. The room I booked came... read more

Our trip to Iceland coincided with our 35th wedding anniversary and my two month recovery from hip replacement surgery. We had a slightly rocky start as the ride from the airport didn't drop us off at the hotel but instead at the bus depot, a 20 dollar ride to the hotel. Because it was a special time for us I booked the Icelandair Reykjavik Marina hotel for 4 nights so we could enjoy the city and its sights and cuisine. The hotel was fantastic and perfectly located. The room I booked came with a social hour that included free wine and beer and snacks which took a little of the edge off of the expense of Iceland. I hired the kimkim team to plan the next 4 days and they came through with a spectacular agenda in the Golden Circle and the South of Iceland. They arranged for the rental car, three hotels, and forwarded the agenda which included google map directions, vouchers for a zodiac boat tour of the ice lagoon, and an ice cave exploration. We were picked up in the morning to get the car. The car came with a wifi hot spot and a garmin nav device. Driving in Iceland is easy once you get the feel of the two lanes roads that become one lane over bridges. Our mapquest instructions broadcast through the radio and were perfect during our first days exploring through the glorious, sometimes strange landscape. Waterfalls and photo ops every few feet it seemed. We drove approximately 235 km on the Golden Circle and stopped at Thingvellir National Park, got drenched by an active Geyser but recovered with a mug of spectacular lamb soup, saw the magnificent Gullfoss waterfall. We ended our day at the Hotel Ranga. This was another beautiful hotel with rustic charm and amazing views, including one of the most productive Salmon rivers in Iceland right in their back yard. We continued on around the Island towards the east coast with more astonishing landscapes but at this point our mapquest couldn't find a network. Fortunately we had printed the itineraries and had the Garmin navigation device so we were ok. We visited black lava beaches, looked at seals and took photo's of icebergs on the beach before donning our survival suits and flotation devices for a zodiac ride on the lagoon. We were up close to a glacier that represents one 6th of the landmass of Iceland. The day was really wonderful but we were ready for a quiet night in our next Hotel, the Fosshotel Nupar. This was a bit of a disappointment as it was a little old and tired looking but since we booked late there were no better accommodations to be found. We were there for 2 nights. It did have a nice bar lounge that played some really great music. I should mention that all the hotels kimkim booked for us came with a full breakfast which again helped the budget from bleeding too much. The last day took us through the charming town of Vik with its lovely red and white church standing over the town and from which one had spectacular views of the ocean and the surrounding landscape. We drove through miles of lava fields, the largest in human history, that was other worldly! We took our time, visited the Bridge between the continents where the Euroasian and the American tectonic plates meet. I had to cancel the ice cave adventure as it involved some climbing which my new hip just wouldn't allow. Kimkim were gracious enough to refund that portion of the trip and we were very grateful. It gave us a little more time to drive to the most geothermal area of Iceland and feel the heat! We also at some point went to a waterfall that had a rainbow in front of it for hours and one that we walked behind. Our last night was at the Hotel Berg near the airport for our return flight the next day. Iceland is one extraordinarily beautiful country and we picked what must have been be nicest 8 days in the year. It was sunny every day with only one having a mild rain squall. Unfortunately it was cloudy at night so the only time we saw the Northern lights was on the plane as we approached Iceland. Just an excuse to return. So thank you Preeti, our kimkim travel coordinator, and her colleagues, and kimkim itself for helping us make memories.

Everyone I dealt with was absolutely wonderful! Very friendly and helpful. Chris did a great job!. Heimir was an excellent tour guide! It was so amazing to be greeted so warmly by everyone at the coffee break. Bjorg greeted all of us with a warm smile and a handshake. The tour was outstanding!!

The hotel accommodation arranged were overall good and the travel map was well marked with the route and locations of hotels and places of interest clearly indicated.

However the following negative experiences limited the extent and the peace of mind for us to fully enjoy the trip despite a well planned itinerary.

i) Upon arrival, to our surprised we were informed that Hong Kong currency (eventhough it is a major currency which is accepted internationally) was not accepted at the money... read more

The hotel accommodation arranged were overall good and the travel map was well marked with the route and locations of hotels and places of interest clearly indicated.

However the following negative experiences limited the extent and the peace of mind for us to fully enjoy the trip despite a well planned itinerary.

i) Upon arrival, to our surprised we were informed that Hong Kong currency (eventhough it is a major currency which is accepted internationally) was not accepted at the money changer at the airport; which led to some initial concerns and delays resulting in our arriving late to Reykjavik.. This was a disappointment as we had chosen the itinerary to spend an extra day in Klauster instead of Reykjavik and had planned to explore Reykjavik on day of arrival.

ii) The pickup by Enterprise Car Rental was late and we have to call a few times to chase them. We were also surprised that the pickup to their office was only for 2 instead of the group which meant that the rest had to wait at the hotel. This delay resulted in a rush to cover the place of visits and we only arrived at the hotel in Henna very late.

iii) The rental car developed some noise after we went off-road to visit some of the places of interest on the very first day which was a Saturday. Eventhough we managed to contact their helpline, we were unable to have it checked at a service centre since it was a weekend. This created a overhanging worry over us for the next 2 days as we were worried that the car may fail any time and in a remote location.

iv) We managed to send the car to a service centre in Klauster on Monday. The time spend waiting and checking again cause further unnecessary delays. We also had to pay for the maintenance in advance.

v) As we only reach back to Reykjavik after 5pm, we could only drop-off the car at the bus terminal parking area and email the claims for reimbursement as we had opted for a Zero access insurance coverage. To-date we have not received even a acknowledgement of my email nor reimbursement.

vi) There was an initial error in the number of pax (2pax instead of 4pax) stated on the voucher for the Flybus transport to airport. After we reported this, a replacement voucher was subsequently received via email. We only realized that the new voucher was issued with a wrong travel date when pointed out by the staff at the bus-station. Prior to that we had to endure suspense and worries of missing our flight as there was no pickup from Bus Stop at the designated time and repeated calls to enquire and chasing for a pickup. Eventhough it was our error to only check that the number of pax was correct and not double checking the travel date on replacement voucher, we had not expected an error since the first voucher had the correct date. Luckily the management at the bus terminal was kind enough to arrange for a taxi to send us to the airport at no extra cost so that we could be on time to catch our return flight.

Regrettably the above bad experiences soured what could otherwise had been a great holiday and tour for our family with what Iceland has to offer.

Regards

Had a great time in Iceland for a sort visit. Only 4-5 days but included Circle, South Coast and Food tour, all great.

I procrastinated my trip planning to Iceland until it was a week before my departure and I decided to try Kimkim. Chris was pleasant to work with and the process was seamless. It took less than 2 days to complete the planning as I wasn’t very picky on what I wanted to do and just let Chris do his work.

Zeynep helped plan our wonderful adventure. The map she provided was highlighted with sights to visit and was our bible.

Zeynep created a fantastic trip for us. The accommodations were all very nice; the detailed map was very, very helpful; and the suggested sights were mostly spectacular and unique. Our experience of Iceland was just fantabulous. I enjoyed most the west and south coasts. Although the 'golden circle' was nice, it was not as interesting and the west coast and the glaciers to the south.

I had spent weeks trying to plan a trip to maximize time in Iceland for 5 people. I stumbled across the kimkim site and was assigned Zeynep as our specialist. She crafted our trip the way we wanted and from there the arrangements fell into place (meaning Zeynep did all the work!). With my busy schedule, I did not have the time to investigate each selection - I trusted Zeynep and she did not let us down.

Everything about the trip from the moment we landed exceeded our expectations. We... read more

I had spent weeks trying to plan a trip to maximize time in Iceland for 5 people. I stumbled across the kimkim site and was assigned Zeynep as our specialist. She crafted our trip the way we wanted and from there the arrangements fell into place (meaning Zeynep did all the work!). With my busy schedule, I did not have the time to investigate each selection - I trusted Zeynep and she did not let us down.

Everything about the trip from the moment we landed exceeded our expectations. We were pleasantly surprised that Zeynep had mapped out our route and hand wrote the particular sites that she thought we would want to see. Every day worked out perfectly. We even saw the Northern Lights which was the much hoped for point of the trip.

We especially appreciated the private transfers from the airport (Christian), the hotels (especially Skuggi - fantastic breakfast!), the car rental and the Blue Lagoon excursion. None of my group had any complaints and the only bad part of the trip was leaving Iceland. It is such a beautiful country and we were so happy with our experience there!

Jo Ann

Hello,
Our trip to Iceland was amazing! So well planned by Preeti and team. Everything on the itinerary was detailed and worked really well. The timing of drives and sightseeing was perfect. Also, the pre-booked tours were very interesting and provided us with an experience that we would have otherwise not had.
We were also very happy with the accommodation and included breakfasts which really saved us time each morning. Only Hotel Hilda in Reykjavík was a very tiny room. However, the... read more

Hello,
Our trip to Iceland was amazing! So well planned by Preeti and team. Everything on the itinerary was detailed and worked really well. The timing of drives and sightseeing was perfect. Also, the pre-booked tours were very interesting and provided us with an experience that we would have otherwise not had.
We were also very happy with the accommodation and included breakfasts which really saved us time each morning. Only Hotel Hilda in Reykjavík was a very tiny room. However, the location of the hotel was very convenient. We found driving in Iceland quite easy- even with many tourists on the roads.
Overall, we had good weather- particularly in the important places where clear skies was a benefit to most enjoy the scenery. We even saw the Northern Lights in Höfn which was such a bonus for us.
Thank you so much for organising this amazing trip for us. I have already recommended KimKim to some friends and family members and would definitely use your booking team again.
Thank you again
Ann & Thor Morris

Preeti did an excellent job tailoring our trip to our interests and responded quickly when we ran into snags.

I had never heard of KimKim prior to researching our trip to Iceland and I came upon it by accident. Nobody in my social circle has heard of KimKim either, so I wasn't sure what the experience would be like. We submitted a request for assistance and were immediately connected with Sveindis María who very patiently worked with us to perfect our trip. We booked about 9 months in advance and Sveindis remained available to us throughout the duration of that time, kindly answering any questions or... read more

I had never heard of KimKim prior to researching our trip to Iceland and I came upon it by accident. Nobody in my social circle has heard of KimKim either, so I wasn't sure what the experience would be like. We submitted a request for assistance and were immediately connected with Sveindis María who very patiently worked with us to perfect our trip. We booked about 9 months in advance and Sveindis remained available to us throughout the duration of that time, kindly answering any questions or concerns we had. Everything was like clock work from the moment we stepped off the plane. We did not have a single problem with any of the bookings and greatly enjoyed every single tour we went on. We feel that Sveindis perfectly selected the companies for our bookings and would highly recommend each one. We took a domestic flight from Reykjavík to Egilsstaðir which was exceptional, and picking up the rental car in Egilsstaðir was very easy. We drove from Egilsstaðir back to Reykjavík over 5 days and absolutely LOVED our time in Iceland. We were able to experience kayaking on Jökulsárlón glacier lagoon, a glacier hike on Sólheimajökull, horseback riding at Eldhestar, and a trip to Blue Lagoon. My experience with KimKim and with Sveindis María far exceeded my expectations. I was honestly blown away by how lovely everything turned out and would very highly recommend them both. Thank you, from the bottom of my heart, for helping us create such an unforgettable trip. We will never forget it!