Kimkim Trip Reviews for Iceland

Big ‘Thank you’ to the kimkim team and especially to our trip organizer/guide Gummy! Our vacation was very well planned and everyone really enjoyed it.

I cannot recommend kimkim and our local specialist Eric enough! Going to another country trusting that all will go smoothly is a leap of faith but there was nothing to worry about. All our stays were fabulous with kind and gracious hosts, checkins were easy and seamless. Any minor snags we did hit, the team responded immediately and got us taken care of. Having WiFi on hand at all times was super helpful!
The tours were amazing and the guides were friendly, knowledgeable and made the tours a fun experience. Iceland is a unique and amazing country to visit, Èric made sure we got to see all the highlights as well as some off grid treats. He was professional, knowledgeable and very communicative. We told him our interests and he nailed it!
If you are trying to decide whether to plan it yourself or spend the little extra to have them do it for you, let them do it for you, it is totally worth it for a worry free trip!

Activity Reviews

Katla Ice Cave Superjeep tour

Iceland

We had Nat as our guide, she was fun, professional and knowledgeable! This is a must do!!

Quality of Experience

Guides, Drivers and Staff

Transport

Glacier Hike & Glacial Lagoon Kayaking

Iceland

This was an amazing adventure, highly recommend!!

Quality of Experience

Guides, Drivers and Staff

Transport

We had an amazing time. All of our excursions were great. We did a Lava Cave experience and our guide was great! The Ice Cave experience was so cool and our guide was really fun and even gave us information about movies filmed in certain parts of Iceland. Our favorite activity was the Zodiac boat tour at Glacier Lagoon. We visited the Blue Lagoon and Laugaras Lagoon. The Laugaras Lagoon was by far our favorite of the two. Gudmundur our specialist was quick to answer our questions and help with anything we needed. His planning of our trip and knowledge of Iceland were top notch. We loved everything we did and saw.

Hotel Reviews

Hotel Vík í Mýrdal

Vík

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hótel Grímsborgir by Keahotels

Ásborgir

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hótel Búðir

Búðir

Amazing location!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Apótek Hótel by Keahotels

Reykjavík

Great hotel and location!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Center Hotel Arnarhvoll

Reykjavík

We were disappointed in the hotel. The staff was friendly and we were greeted with sweet treats in our room upon arrival. That was the positive. Unfortunately, the rooms were not up to par. It was shown/advertised as a 4 star hotel and the rooms did not meet this standard. We had 2 rooms for one night. The bathrooms in both rooms were very tiny and awkwardly layed out. The shower in our children’s room was so small and the shower cleaner brush was left in the shower. Water leaked out from the shower as well. Our shower in the queen room was an oddly shaped tub shower and hard to get into. The queen room had cracks in the ceiling and seemed not well maintained. Walls and doors needed paint.

Authenticity & Character

Spa was nice.

Location

Staff

Cleanliness & Comfort

Activity Reviews

Glacier Ice Cave Experience

Iceland

Quality of Experience

I

Guides, Drivers and Staff

Transport

Víðgelmir Lava Cave Experience

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Jökulsárlón Glacier Lagoon by Zodiac Boat

Iceland

Once in a lifetime experience. Great guide!

Quality of Experience

Guides, Drivers and Staff

Transport

It was so great to work with Alicia. She was so helpful and very responsive! I recommend doing a lot of your own research too so you can feel confident adjusting your plan if needed. I also recommend training ahead of time if you plan on hiking a lot. The elevation is a bear! 10 days was a great amount of time for our trip but would have loved maybe 2 more days. We rented a 4x4 and explored the golden circle and down to the south.
This was the greatest trip of my 50 years!

My extended family just returned from a 7-day trip to Iceland that was organized by Emanuela Grieco at Arctic Travel Designer (through KimKim). We had a FANTASTIC time. I can't speak highly enough about Emanuela and her incredible work putting together our itinerary. She is awesome!

We were a group of 10 people ranging from ages 13 to 80, so it wasn't easy finding the right mix of things to do and the right pace to do them at. But Emanuela handled it all while answering our endless questions with incredible patience and great insight. Among other things, we had a fantastic food tour in Reykjavik, a wonderful trip through the Golden Circle sights along the south coast, and an incredible trip to Sky Lagoon. We especially loved snowmobiling on a glacier and going on a Zodiac boat tour at Glacier Lagoon.

If you are thinking about traveling to Iceland, get in touch with Emanuela. She is a total gem and will not steer you wrong. (She hooked us up with Siggy at Iceland Everywhere Tours to take our family around via luxury bus for the week. I'd highly recommend him as well. You can find him at www.icelandeverywhere.is.)

Thank you, Emanuela!

Alan S.
Washington, D.C.

Due to our hectic schedules in our native country, we often felt panicked during the planning process, but our guide Rinolda remained professional and calm alleviating our stress. In the end she created an excellent itinerary of suggested excursions.

Personally, I was unaware that the KimKim model included booking hotels, tours, and other reservations for us. That was extremely helpful. I thought we would have to do that ourselves. The only thing I wish we had made clear to Rinolda was that we were willing to pay a premium for lodging.

While Hotel Holt in Reykjavik (our first hotel) was charming, the room was uncomfortably small. Perhaps the fact that we departed from Toronto, Canada at 7:00 pm Saturday evening and arrived in Iceland 5 hours later, what would have been midnight EST in our brains, it being 6:00 am Iceland time might have contributed to our stress as we were unable to negotiate an early check-in. I would advise anyone traveling from the west to Iceland to book a room available one day earlier than their arrival. KimKim might suggest to clients the same.

Regardless of this hiccup, the breakfast at Hotel Holt was exceptional. As an aside regarding all breakfasts in Iceland, I now include tomatoes and cucumbers with my own back home.

While we were on our own for breakfast in Reykjavik, we did stumble upon a wonderful little breakfast joint called Grái Kötturinn (Gray Cat). We didn’t realize until later after checking our notes that Rinolda recommended it. Well done.

My only mistake—because I worked as a server in my youth—I tipped $20 US currency. Apparently tipping is atypical in Iceland. Whatever, I enjoy tipping.

Our entire trip was fabulous. Iceland is like another planet. I’ve never experienced such diverse landscapes. The glaciers, icebergs, puffins, waterfalls, black sand beaches, geo-thermal pools (ah), the tomato restaurant, skyr, cod, the bread, the churches, the lupine, the hikes—my wife lost 5 pounds trekking the wonders of this wonderful land.

Our second hotel in Kirkjubaejarklaustur, Magma Hotel was perfect. From the outside it looks like a small, nondescript cabin, but the interior is a designer’s dream. Everything about it was style and comfort. And the view, to die for.

I feel like I’m writing a book, so I’m going to end it here.

Takeaways: Iceland is glorious. Rinolda is an excellent guide. Kim Kim Travel is a great solution for travelers. I’ll be back.

The 1 day trip to Golden circle was a great experience. It was worth viking experience and guide was Greter. It was only 3 of us and intimate and informational.
The 2 day South coast was very long driving in the van. I don’t think there is any other way to have done it tho.
Overall the suggestions of what to see and do were spot on. Thank you Emanuela for planning a wonderful adult mama/daughter bonding

I'm happy to share some thoughts about our trip. But first, you, Maria and Nick did a wonderful job in planning our trip and arranging all reservations. THANK YOU! I will recommend KimKim to my friends for sure. Your app was so informative and easy to use, too.

Favorite Activities - tied for 1st place was Puffins @ Borgarfjordur Estri and Inside The Volcano tour. Both were AMAZING and highly recommended! We also enjoyed the many waterfalls, especially Hengifoss, Seljalandsfoss (walk behind), Gljufrabui (nearby hidden one) and Gullfoss. We also enjoyed exploring REK very much, both on our arrival and departure days.

The Glacier Ice Cave tour and Kayaking the Glacier Lagoon trip were fun, but a bit overrated. Geysir was disappointing, especially for those of us who have visited Yellowstone. We did a self-tour of the Geothermal Exhibition, which was very interesting. But I wish the Exhibition would offer tour guides for small groups, as we would have gotten more out of it.

Favorite Restaurants - Messinn in REK, Hotel Alden Restaurant in Seydisfijoudur, Ylja Restaurant at the Laugaras Lagoon and of course Frioheimar. BTW - it looks like the Tomato Place recently opened a wine bar/bistro for walk-ins. On our last day, we stumbled upon Cafe Loki in REK (near Cathedral) and wish we had eaten there - highly rated with lots of very interesting traditional Icelandic food.

Hotels - Our favorite was Glacier Lagoon Hotel - incredible. Tied for second place was Vio Lonio Guesthouse (recently refurbished, owner very nice and love the town) and Exeter Hotel (great location, lockers for suitcases prior to check-in, tasty breakfast buffet. We didn't get harbor view rooms as promised, but did get to check in 1 hour early without charge.) Hotel Grimsborgir was ok, but did not seem like a 4-star hotel. Also, some of the nearby buildings are privately owned as we learned when a rager of a party woke of from a sound sleep at 12:30am. To their credit, the front desk person asked the partiers to quiet down, when we complained. Hotel Laekur was ok, good breakfast and friendly dog.

Miscellaneous:
- REK airport does not open check-in until 45 mins before a flight. So 2 hr advance arrival unnecessary.
- Europcar - nice, but we were surprised by the new tax of 7 cents per kilometer that just started in 2026.
- Gas pumps were very confusing. You need to tap your chip card (no pin requested) AND insert your card AND put in your pump number. All the instructions were in Icelandic, so thank goodness for helpful locals.
- Hopp app redirected us to Bolt scooter rentals. I'm glad you recommended we have hotels call taxis for us - that worked well.
- Parka app only worked at some locations. In remote spots, phones didn't connect and we had fumble for our credit cards. It was a bit confusing, but we managed.

Take good care! Edie

Hotel Reviews

Hótel Jökulsárlón - Glacier Lagoon Hotel

Hofn

Hótel Jökulsárlón by the Glacier Lagoon was simply breathtaking. Its remote location and beautiful design, surrounded by nature, made for a relaxing stay. The hot tubs and saunas offered stunning views, and even though we arrived too late for dinner, we had a splendid meal at the bar. Highly recommend it!

Exeter Hotel by Keahotels

Reykjavík

Exeter Hotel by Keahotels in Reykjavík was excellent. The convenience of having programmable lockers for early check-in was a lifesaver. The location was great for exploring, and the breakfast was delicious. Definitely a top pick for comfort and convenience.

Við Lónið Guesthouse

Seyðisfjörður

Við Lónið Guesthouse provided a lovely stay with its newly renovated and clean facilities. We loved the charm of the small town and enjoyed our interactions with the friendly owner. Although a bit out of the way, it was well worth the stay for the scenic surroundings.

Hótel Grímsborgir by Keahotels

Ásborgir

Hótel Grímsborgir was a bit disappointing. We struggled to see why it was rated four-star. The amenities seemed lacking, and we faced discomfort due to the heat wave and a noisy private party nearby. However, the staff took action and addressed the situation, and the dining experience was pleasant.

Hótel Lækur

Hella

Hótel Lækur was a small farm hotel that served its purpose well. Although we were there just to sleep and have breakfast, the casual atmosphere and friendly service were appreciated. It wasn't as fancy as other places, but it was just what we needed for the night.

Activity Reviews

Explore Borgarfjörður Eystri

Iceland

Visiting the estuary where the puffins were was an incredibly special experience. Being just a couple of feet away from them, watching them in their natural habitat was mesmerizing. We also saw the harvesting of eiderdown, which was fascinating to witness firsthand. Truly a highlight of the trip.

Sky Lagoon Experience - Saman

Reykjavík

The Sky Lagoon was a really nice experience with its seven-step ritual offering various wellness activities. The privacy aspect was appreciated, but showering in an open space might not be for everyone. Overall, it was a pleasant and enjoyable visit.

Jökulsárlón Glacier Lagoon Kayaking Excursion

Iceland

The kayaking excursion on the Glacier Lagoon was fun but shorter than expected. We only paddled around one iceberg before heading back, which left us wanting more time on the water. It was still a unique experience, but could have been more fulfilling.

Glacier Ice Cave Experience

Iceland

The Glacier Ice Cave Experience was interesting and our guide was entertaining, but it felt a bit short and underwhelming. We only explored a couple of small cave areas and the journey there was long and rugged. While it was good to have done it, it wasn't a top highlight of the trip.

Inside the Volcano (Meet On Location)

Iceland

The 'Inside the Volcano' tour was an unforgettable day. The guides were knowledgeable and friendly, and descending into the volcano was an awe-inspiring experience. The lamb stew served afterward was delicious, making the whole experience perfect.

Vök Baths Experience

Iceland

The Vök Baths offered a unique setting with its three large pools and the option to jump into the lake. It felt magical despite the lack of privacy. The experience was topped by a delightful bite at the café, where the chef made special treats and engaged with us.

Our trip to Iceland was one of the best we have taken as a family. It all started with a message from Éric at Iceland Offbeat, who quickly put together a great and manageable itinerary for the Western peninsula and the southern coast, ending back in Reykjavik.

We spent eight days exploring glaciers, waterfalls, volcanic craters, and also the amazing countryside and food that this place had to offer.

Éric was so easy to chat with and made sure we were happy with our itinerary and excursions over the last few months. Definitely recommend using Kim Kim to anyone looking to relieve the stress of planning a memorable trip.

Activity Review

Solheimajokull Glacier Hike

Iceland

This hike was memorable due to being able to walk on a glacier that may not be here in the next 20 years. The guide, Dennis, was very knowledgeable and made sure that we found the coolest spots while staying safe. Very easy hike and anyone who can walk for about an hour or so can do this.

Quality of Experience

Guides, Drivers and Staff

We loved that, Gummy, being a local, shared his passion for Iceland. The information and insights he provided were excellent. He recognized and catered to our interests and needs. We enjoyed all of our activities - it’s hard to pick a favorite.

There wasn’t a detail left untouched for our trip to Iceland. Gummie was incredibly thorough. For ease of use I had our pdf of the trip printed into a presentation book and we kept it in the car with us, plus now it’s a great detailed keepsake. The rental from Blue Car came with WiFi and we found that to be so helpful. Each hotel stay was perfect and went beyond expectations for unique settings, boutique style rooms and staff experience. We found the restaurant recommendations super helpful as well as tips like getting wine or liquor at Duty Free in the airport upon arrival. We packed appropriately for all kinds of weather and went out on our adventures regardless of weather until the unexpected snow storm in the East Fjords changed our plans. We made a quick plan B to enjoy the Vok Baths and a quiet rest day. Overall, we loved our entire Iceland experience and the KimKim service was excellent.

Gummi did a great job. We thoroughly enjoyed his knowledge & passion for Iceland !
We are grateful that our last hotel in Iceland kept Toni's purse for us. It made our trip much more relaxed knowing they had her purse for us.

Hotel Review

Hotel Odinsve

Reykjavik

They kept Toni's purse for us. This made our trip much more relaxing.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Icelandic Food Walk

Reykjavík

Very interesting.

Quality of Experience

Guides, Drivers and Staff

Transport

Faxaflói Bay Whale Watching Excursion

Reykjavík

We saw 2 whales.

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Jökulsárlón Glacier Lagoon by Amphibian Boat

Iceland

Fantastic experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Glacier Ice Cave Experience as part of a Private Tour

Iceland

Good tire changing experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Geothermal Bakery Experience

Golden Circle

Quality of Experience

Guides, Drivers and Staff

Transport

Laugarás Lagoon - Lerki

Iceland

Excellent activity.

Quality of Experience

Guides, Drivers and Staff

Transport

Víðgelmir Lava Cave Experience

Iceland

Fun walking in an ice cave.

Quality of Experience

Guides, Drivers and Staff

Transport

Thor Thorsteinsson was our guide and was truly perfect….fun, knowledgeable, calm, genuine. His tempo for the days was fit everyone’s capabilities and interests.

Hotel Reviews

Hotel Nordurland

Akureyri

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hótel Drangshlíð

Skógar

The rooms were fine . I don’t remember exactly but was not impressed with the meal… I can’t remember details, sorry

Authenticity & Character

Location

Loved the remoteness

Staff

Cleanliness & Comfort

ODDSSON Hotel

Reykjavik

Keyless entry was helpful since our arrival was so early. Free Breakfast were good and soup was available for dinner time. Nice sitting area for games and dining. Our last day departure was 7am; breakfast opened then so we were not able to eat. Food for that day would have been appreciated. ODDSSON is a beautiful hotel.

Authenticity & Character

Location

For the tour experience I would have liked staying in the center of town.

Staff

Friendly, accommodating

Cleanliness & Comfort

We loved the bedding

Activity Reviews

6 Day Summer Ring Road Group Tour - Day 5

Iceland

Quality of Experience

Inside the Volcano tour

Iceland

Again, this was an “over the top “ experience.

Quality of Experience

We loved our hike to the base camp and the soup afterwards was a lovely treat

Guides, Drivers and Staff

Our guides serenaded us on our way up to the top with an Icelandic song! That was an unexpected bonus in such a setting.

Transport

Whale Watching Tour

Iceland

We were so lucky to see a humpback whale for most of our trip to the fjord.

Quality of Experience

The Geothermal Vok Baths

Iceland

This was so different from the Blue Lagoon and we thoroughly enjoyed it.

Quality of Experience

Less crowded made it extra special

Skaftafell Glacier Hike

Iceland

Again, a once in a lifetime opportunity. It really was thrilling.

Quality of Experience

Uniqueness of it!

Guides, Drivers and Staff

6 Day Summer Ring Road Group Tour - Day 3

Iceland

Quality of Experience

We loved all of our many waterfall stops!

Guides, Drivers and Staff

Katla Ice Cave Tour

Iceland

We had no idea what to expect and were in awe of this experience. Beautiful and just a once in a lifetime opportunity.

Quality of Experience

Guides, Drivers and Staff

Knowledgeable

Transport

6 Day Summer Ring Road Group Tour - Day 2

Iceland

Quality of Experience

Guides, Drivers and Staff

Thor really was a perfect guide….so knowledgeable, he had side sites that he shared and was just fun!

Transport

The van was very comfortable

Horse Riding

Iceland

Our 2 grandsons were allowed to ride faster at the end of our ride which they loved. We asked for this and the owner accommodated them. They would have enjoyed even more time and the faster pace.

Quality of Experience

Guides, Drivers and Staff

Very helpful

Transport

Gummi was excellent an tour guide and travel agent. His knowledge of Iceland and travel in general was outstanding

Hotel Reviews

Hotel Odinsve

Reykjavik

Didn't ike the property. Rooms were not at all spacious. stayed there 2 nights, rooms were not serviced. Property is in need of maintenance.

Authenticity & Character

while the location was good, the property is not well maintained.

Location

decent location

Staff

staff a bit surly at times, Clerk was more interested in smoking breaks than receiving guests. Rooms were not serviced

Cleanliness & Comfort

rooms were extremely small even for iceland standards. Badly in need of maintenance and repair

Hótel Kría

Vík

modern property inside the village of Vik.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hótel Grímsborgir by Keahotels

Ásborgir

Property has many individual building

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hótel Húsafell

Húsafell, Borgarbyggð

Authenticity & Character

Location

great Hub for day trips

Staff

Cleanliness & Comfort

Center Hotel Arnarhvoll

Reykjavík

Great location by the water, Staff were very attentive and responsive.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Icelandic Food Walk

Reykjavík

Large group

Quality of Experience

Guides, Drivers and Staff

Faxaflói Bay Whale Watching Excursion

Reykjavík

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Jökulsárlón Glacier Lagoon by Amphibian Boat

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Glacier Ice Cave Experience as part of a Private Tour

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

flat tire

Geothermal Bakery Experience

Golden Circle

Laugarás Lagoon - Lerki

Iceland

Quality of Experience

Guides, Drivers and Staff

we had to take our own taxi

Transport

hired our own taxi,, roundtrip pretty expennsive

Víðgelmir Lava Cave Experience

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Gummi organised our Icelandic adventure for us, and he did the most fantastic job! As we were visiting for 3 weeks, he really took the time to personalise our trip to meet our needs. The activities and sights chosen were remarkable, just the right pace, and no detail was left unturned. We had maps to follow, and local recommendations to help break up the days. Gummi was thorough, responsive and friendly throughout the whole process and at all times we felt that we were in capable hands. We would recommend Gummi and KimKim to anyone.

The KimKim experience waw pretty outstanding. I had to converse multiple times with Eric in setting up the trip. Eric was always adaptive and prompt in making the changes that I requested. He set up a daily series of places to visit each day with the most important places to visit being listed first and optional side excursions given time available. His suggestions were great. This is the second time I have visited Iceland and was able to see and experience places I had not been to before. My wife and I really enjoyed the Ice cave exploration at Katla and the glacier hike on the Vatnajokul at Vik. The hotels we stayed at were 3 and 4 star places. I think they all were exceptional especially if you are used to European hotels. We really liked the Vogasfjos Hotel which had exceptional meals which were were all farm raised. 1001 Nott in Egilsstadir and the Hofsstadir Country Hotel were exceptional. My wife stated that this was one of the coolest trips she has ever taken. My hats off to KimKim and Eric. Be aware though that things are expensive in Iceland.

The trip was great. Iceland was amazing. We did A LOT of stuff. Probably too much for the short time we were there. But it was worth it. Most the experiences were great. A couple were good, but probably didn't have to do, but still enjoyed them. Be prepared to drive a lot. Nothing is close. Average driving is about an hour between things. Some things are more than 2 and half hours away. But the drives are always beautiful and unique.

Hotel Reviews

Black Beach Suites

Vik I Myrdal

This place is so stylish and modern—very nice! It has a great little bar to unwind. If you’re traveling with a larger group, it’s a good idea to book the same type of rooms so they can be put next to each other. The whole property is broken up into a few different buildings. Some only having 4 rooms. We had a standard room and one with a bit more flair, but they were in different buildings. With kids needing to split up, that was a bit of a challenge. However, the hotel staff were incredibly helpful and found the best solution for us. I’d definitely choose to stay here again.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Vatnsholt Hotel & Guesthouse

Selfoss

We all felt right at home here! The rooms are designed with singles and couples in mind, much like a hostel, but it was perfect for our short stay. We had our own space in the building, which was just what we needed. Plus, there was a playground for the kids and horses to see right on the property. The place was spotless and well-kept. They do offer a small breakfast, but it’s enough to keep you going until lunch. If you need groceries or restaurants, you’re about a 15-20 minute drive from the main town.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Miðhraun - Lava Resort

Stykkishólmur

We had an amazing time staying here! The farmhouse was perfect for all six of us. The restaurant served some of the best food we’ve ever tasted in Iceland. The kids absolutely loved the little playground with the bouncy inflatable. And the thermo spa was a real treat. The farmhouse had everything we needed for a long stay, and we wish we could have stayed longer.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Old Charm Reykjavík Apartments

Reykjavík

This apartment was a lovely one block from Reykjavik’s main street. Finding it took a few turns, as GPS can be a bit off. Plus, it’s on a one-way street, so if you miss it, you’ll have to loop around. There’s parking, but it can be a bit cramped, especially if you have a larger vehicle like we did. A smaller car would work just fine. The apartment had quite a few stairs, which is okay if you’re staying for a few nights. However, carrying big, heavy suitcases up the stairs for just one night can be a bit of a hassle. There’s plenty of room for the six of us. I definitely recommend it for a longer stay in Reykjavik, but it might not be the best choice for a quick visit.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Reykjavík Puffin Watching

Reykjavík

This was a decent experience. It’s a larger boat, which means more people crowding the rails to grab a glimpse, but that’s okay, used to those types of tours. However, because it’s bigger, the boat can’t get too close to the shore to see the puffins. You really need binoculars to get a good look. They are very small. Little white dots on the shore line. The boat does provide binoculars, but there is a limited supply. Unless you’re a serious bird watcher and enthusiast, I’d probably pass on this tour. It's Iceland, so many other things to see. The boat was clean, and the crew members were friendly and knowledgeable.

Quality of Experience

Guides, Drivers and Staff

Transport

Hadde & Freyes -food tour - were entertaining and informative.
Emile and his staff- snorkelling - were great. Eager to help with dry-suits, etc. Led the group while he helped with a few minor issues, as the professional he is.
Volcano tour - My husb & I thoroughly enjoyed our visit with one of the female guides, walking back to base after our fascinating tour.
Kayak - WONDERFUL experience, all around. Gummi of Kim Kim did an amazing job keeping our group active and entertained! Wd highly recommend!!

What a fabulous trip to Iceland!

Gummi, our coordinator at KimKim did a marvelous job from our very first interaction - he was in tune with our aspirations for the trip and designed an itinerary that exactly what we were hoping for. He was very responsive with any questions, and stayed in touch with us throughout our experience. We will certainly be recommending Gummi to family and friends that want to enjoy the beauty of Iceland, and we will be using KimKim again for future travel.

Well done, Gummi!

When the flights for one of our party were cancelled, Gudmundur had to help her catch up with us two days later. And we were in the Westman Islands! We called on him a number of times when things went a bit sideways and he was always helpful.