Kimkim Trip Reviews for Iceland

4.8
Based on 750 ratings
Read 750 verified reviews by travelers who booked their trip to Iceland on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Visiting Another Planet Without Leaving Earth
Iceland | Sep 22 - Sep 29, 2023

P
Paula H.
Germantown, MD | Reviewed on Oct 06, 2023
We had been thinking about a trip to Iceland for a very long time but didn't really know how to start planning. Eric made that part easy and fun. He was very thorough and communicated well throughout the process. We had a mixture of planned excursions and independent exploring, which suited us perfectly. All of the booked adventures were a lot of fun and we lucked out in that we actually got to see whales, seals, and the Aurora Borealis! The suggestion to rent a car and go out on our own... Read more

We had been thinking about a trip to Iceland for a very long time but didn't really know how to start planning. Eric made that part easy and fun. He was very thorough and communicated well throughout the process. We had a mixture of planned excursions and independent exploring, which suited us perfectly. All of the booked adventures were a lot of fun and we lucked out in that we actually got to see whales, seals, and the Aurora Borealis! The suggestion to rent a car and go out on our own was an excellent one. Driving is easy and there is much to be seen along the main roads of Iceland. We were mesmerized by the otherworldliness of the land and the sky -- the colors, waterfalls, glaciers, and lava beds. We took many pictures from the car and stopped in tiny towns to explore and hike. The people were friendly and fun; they seemed to want to make our adventure even better. This trip was everything we had hoped for and more; I highly recommend Eric as a "tour guide in chief" for Iceland.

Local specialist: Èric Domínguez
Èric
Èric Domínguez
Local specialist in France | Replied on Oct 08, 2023

Hi Paula!

Thank you for your review! I'm delighted to hear that you had such a good time in Iceland with Julie, and that you got to see whales, seals and the Northern Lights. I loved the pictures you sent me :-) It was a pleasure working with you on creating this unforgettable trip and I wish you all the best!

Èric

We were very happy with the Kim Kim service....
Iceland | Aug 31 - Sep 12, 2023

Debbie
Debbie B.
West Melbourne, FL | Reviewed on Oct 05, 2023
We were very happy with the Kim Kim service.
Elisa was our travel consultant for Iceland and she put together an excellent itinerary. She handled the bookings for our lodging and was quite flexible when we requested some changes. She also booked a number of excursions and we had very few glitches during our travels. She responded very promptly regarding the few small items that came up.
I loved that her trip itinerary included not only the specific places we'd booked but a long list of...
Read more

We were very happy with the Kim Kim service.
Elisa was our travel consultant for Iceland and she put together an excellent itinerary. She handled the bookings for our lodging and was quite flexible when we requested some changes. She also booked a number of excursions and we had very few glitches during our travels. She responded very promptly regarding the few small items that came up.
I loved that her trip itinerary included not only the specific places we'd booked but a long list of suggested places we could visit on our way plus a nice selection of restaurants some of which she had been to and offered her personal opinions.
With her suggestions there were more choices than time to do them all. (Maybe we need to come back again!)
We loved the Trollaskagi tour with Reynir. It was just the two of us and the driver. And he was full of stories about life in Iceland such as when we visited the Herring Era museum and he talked about when he worked on a Herring ship when he was younger. He also had suggestions for when to see some of the other sights on our list (and how to avoid the cruise ship tour bus crowds).
The super jeep tour with Helga was great too. And she too gave us wonderful insight to living life in Iceland. We had one other couple with us. This was so much better than those huge bus tours!
And of course you can't skip the glacier hike and ice caves which also add to what makes Iceland unique!

Hotel Reviews
Hengifoss Guesthouse
Egilsstadir

Nice cozy place in very quiet area. But located 30 minutes from the center of town. The room was just fine with enough space for us and luggage and a lovely view out the window. They even had one EV charger we were able to use. They have a lot of camp sites but since we were there in September there were very few campers. They have a nice breakfast buffet with plenty of choices. They also serve dinner. There were two options on the nights we were there: Baked cod or lasagne . We had the cod and it was very good. And easier than driving the 30 mins back into town.

Authenticity & Character
Location
It's 30 minutes from town.
Staff
Friendly and gave lots of suggestions of things to do in the area
Cleanliness & Comfort
Guesthouse Sunna
Reykjavik

We stayed here twice at the beginning and end of our trip. The location is good, right across the street from Hallgrimskirkja. It's about a 15 minute walk downhill to Harpa which means that just about anything in the city can be reached within 10-15 minutes. Parking is tight and it's not clear whether they actually have enough spaces to accommodate everyone with a car. If you do park in their lot, make sure to get a parking "pass" from the front desk. We stayed in two different room which were completely different. Both were comfortable but snug. Not a whole lot of space but since we weren't in the room except to sleep it didn't matter. There some basic kitchen areas for community use in several areas with fridge and sink and coffee makers. One of our rooms had a mini-fridge. The other did not. Breakfast was just fine with plenty of basic choices such as yogurt, fruit, bread, cheese, meats, hard boiled eggs etc. Our first room had a balcony which faced the church but we had very stormy weather and therefore didn't use it. Overall we were very satisfied with this guesthouse.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Framtid Apartments and Holiday Homes
Djupivogur

We stayed in the Sea View apartment which was right next to the hotel and faced the harbor. It was everything we needed. It had a washer/dryer which we really needed and they supplied the detergent. The kitchen was well outfitted. The coffee machine was different from other locations but the hotel had coffee pods for it. There was lots of room for relaxing and the beds were comfortable. The sliding doors out to the porch appear to be a fairly recent addition. Lovely when the weather is good to open the doors and get the air flow. And of course, you can walk all around the fjord if you wish.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Elisa Guðlaug Snæland Bjarkardóttir

Guðmundur Óli nailed it!!
Iceland | Sep 23 - Sep 30, 2023

A
Ann M.
Portland, OR | Reviewed on Oct 03, 2023

Guðmundur Óli nailed it!! Our family car trip to Iceland couldn't have been better! 100% fewer arguments and headaches because we followed his wonderful itineray. He did a fantastic job curating our trip to our interests and tastes!

Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Oct 06, 2023

Thank you for the nice words Ann! I am happy that your trip was a smashing success :)
Shall we start planning your return? ;)

Is Iceland on your bucket list?
Iceland | Sep 8 - Sep 18, 2023

Ann
Ann A.
Layton, UT | Reviewed on Oct 03, 2023

Some friends recommended KimKim to us after their amazing trip to Iceland. We contacted Eric and discussed our dream trip and he made it happen. From ice climbing to a perfectly planned agenda, Eric did an amazing job. He spent a lot of time ensuring every detail was perfect from hotels to restaurant recommendations and driving details. We absolutely would use KimKim and recommend Eric to anyone who has Iceland on their bucket list.

Local specialist: Èric Domínguez
Èric
Èric Domínguez
Local specialist in France | Replied on Oct 03, 2023

Hi Ann!

How nice to hear that you had such an amazing trip :-) Hard work pays off! I was ecstatic to hear from Dee that you got to see the Northern Lights from your glass lodge, what a sight that must have been! It was a pleasure working with you, Mike, Dee and Paul in crafting a truly memorable trip, and I hope you've created memories in Iceland that will stay with you forever. Thanks for everything and I wish you all the best!
Èric

Gummis knowledge and responsiveness are top n...
Iceland | Sep 23 - Sep 30, 2023

Kevin
Kevin S.
Lebanon, NH | Reviewed on Oct 03, 2023

Gummis knowledge and responsiveness are top notch! Provided us with a custom experience that captured the experience and wonder of iceland!

Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Oct 03, 2023

Thank you Kevin. I am happy to know that you all enjoyed the trip.
Hopefully we'll see you all in Iceland soon again :)

Once in a Lifetime Trip
Iceland | Sep 22 - Sep 29, 2023

Julie
Julie H.
Elmhurst, NY | Reviewed on Oct 01, 2023
Eric gave us the perfect adventure! He understood our needs and budget and was able to accommodate everything. He selected memorable excursions - we were able to see whales, dolphins, and seals in the wild; hike among gorgeous waterfalls and dramatic scenery; and we saw the Northern Lights. Our accommodations (at Hotel Odinsve in Reykjavik and Fosshotel Nupar in Kirkjubaejarklauster) were cute and comfortable. We particularly enjoyed the breakfast offering at Hotel Odinsve and the view from... Read more

Eric gave us the perfect adventure! He understood our needs and budget and was able to accommodate everything. He selected memorable excursions - we were able to see whales, dolphins, and seals in the wild; hike among gorgeous waterfalls and dramatic scenery; and we saw the Northern Lights. Our accommodations (at Hotel Odinsve in Reykjavik and Fosshotel Nupar in Kirkjubaejarklauster) were cute and comfortable. We particularly enjoyed the breakfast offering at Hotel Odinsve and the view from our giant window at Fosshotel. We cannot thank Eric and KimKim enough for the fantastic trip. We will certainly look to KimKim in the future for help with more trips and will recommend both Eric and KimKim to all our family and friends.

Thanks a million!

Activity Reviews
Reykjavík Classic Whale Watching
Reykjavík Classic Whale Watching
Reykjavík

We saw a pod of dolphins, a loan porpoise, three Minke whales, and a number of beautiful sea birds. Our guide was entertaining and knowledgeable, and instructions and directions were clear and understandable.

Quality of Experience
Guides, Drivers and Staff
Our guide was very good at directing us to look where animals were popping up
Transport
The walk to the harbor was not difficult, and the boat itself was pretty great! It had a little indoor saloon with various sorts of beverages and snacks.
The Secret Lagoon
The Secret Lagoon
Iceland

This was our first experience in a natural spring, and it was so neat!

Jokulsarlon glacier lagoon Zodiac boat tour
Jokulsarlon glacier lagoon Zodiac boat tour
Iceland

This was possibly the biggest highlight of the trip. The lagoon was gorgeous and we were *this close* to the most adorable seals in the wild!

Quality of Experience
Adorable wild seals! Magnificent glaciers! Amazing, blue icebergs!
Guides, Drivers and Staff
Our boat captain was hilarious and incredibly knowledgeable. We learned so much about wildlife, global warming, and ice formation.
Transport
We drove straight to the lagoon and it was super easy to find.
Northern Lights Hunt Super Jeep Tour
Northern Lights Hunt Super Jeep Tour
Iceland

Oh my gosh, we saw the lights!!!!!

Quality of Experience
You can't ask for anything more than getting to see the sky light up.
Guides, Drivers and Staff
Our driver/guide was hilarious...and provided us with Brennevin shots to keep us warm. A uniquely Icelandic experience!
Transport
The bus was easy to find and our guide was super helpful.
Blue Lagoon
Iceland

Truly unbeatable after a week of hiking and exploring to lie in a warm, peaceful natural spring with a face mask and a drink.

Quality of Experience
I could just feel the stress and tension melting away.
Guides, Drivers and Staff
Transport
Local specialist: Èric Domínguez
Èric
Èric Domínguez
Local specialist in France | Replied on Oct 02, 2023

Julie, thank you so so much for your kind words and for sharing pictures of your experience, this means the world to us and your feedback is invaluable. What beautiful pictures and memories you must have created with Paula during this trip! Thank you too for spreading the word about us, I hope we'll be able to create an unforgettable trip for your friends or family one day. My best wishes to you!

Èric

Trip of a Lifetime
Iceland | Sep 12 - Sep 26, 2023

Janet
Janet M.
Seattle, WA | Reviewed on Sep 28, 2023
This was a trip of a lifetime. Gummy made it so easy. Everything was planned out, but we still had a choice if we wanted to go see something or not. Anytime something occurred with our arrangements we reached out to Gummy and he was right on it. All of our hotel arrangements were great places. Read more

This was a trip of a lifetime. Gummy made it so easy. Everything was planned out, but we still had a choice if we wanted to go see something or not. Anytime something occurred with our arrangements we reached out to Gummy and he was right on it. All of our hotel arrangements were great places.

Hotel Reviews
Bubble Hotel
Selfoss

This is a wonderful experience to feel like you are sleeping outdoors plus the Northern Lights are right above you. The whole experience was our favorite.

Authenticity & Character
Who gets to sleep in a bubble.
Location
It’s out in the middle of nature
Cleanliness & Comfort
The bed was super comfy plus a nice feature having a electric heating pad.
Hotel Höfn
Hofn

Not my favorite. Room was small.

Hótel Kría
Vík

Beautiful new looking hotel. The view to the mountains was amazing.

Authenticity & Character
Beautiful modern hotel
Location
Great location
Cleanliness & Comfort
Fosshótel Mývatn
Myvatn

This place was amazing with a view out of the window to the lake.

Authenticity & Character
Very modern and new looking
Location
Perfect location for spending 2 days to be able to use as a home base.
Staff
People were helpful
Cleanliness & Comfort
Room with clean and bedding super comfy
Gistihúsið - Lake Hotel Egilsstadir
Egilsstöðum

Perfect location to grab a bite to eat. Food was amazing at this restaurant.

Authenticity & Character
Charming hotel with blankets and nice place to just hang out. Room was roomy with extra chairs and couch.
Location
Easy access to main road
Cleanliness & Comfort
Hvammstangi Hill Homes
Hvammstangi

Very clean and a great view. Plenty of parking.

Authenticity & Character
Felt new and very roomy
Location
In a very small town with very little amenities.
Cleanliness & Comfort
Very clean. The place didn’t supply coffee, so we had to leave what we bought.
Berjaya Hotel Akureyri
Akureyri

We had an end room with a view, but unfortunately it rained really hard.

Authenticity & Character
Nice restaurant
Location
Easy access to downtown and shops.
Staff
Great staff
Cleanliness & Comfort
Hotel Isafjördur
Ísafjörður

Very old feeling hotel. The elevator wasn’t functioning one day.

Authenticity & Character
Needs to be updated
Location
Good location to downtown shops
Staff
People were amazing to work with. Had our laundry done, which came back the same day.
Cleanliness & Comfort
Sandhotel
Reykjavík

Cool place, located in the middle of the downtown area. The only downside is the parking if you have a car. Have to find your own parking.

Authenticity & Character
Love this lovely boutique hotel. Our room was very unique.
Location
Nice to be close to shopping and restaurants
Staff
Cleanliness & Comfort
Everything was spotless
Hótel Húsafell
Húsafell, Borgarbyggð

Very lovely location and the rooms were awesome. Very spacious room and bathroom.

Authenticity & Character
Very modern and new
Location
Love it was out of town.
Cleanliness & Comfort
Hótel Fransiskus Stykkishólmi
Stykkishólmur

Very interesting hotel that it used to be a nunnery.

Authenticity & Character
Location
Close to restaurants and was able to walk to.
Staff
The front desk guy was amazing and very helpful
Cleanliness & Comfort
Room was clean and bedding very comfy
Activity Reviews
FlyOver Iceland
FlyOver Iceland
Reykjavík

This is a very cool experience to be able to see these places after we just experienced several of them.

Quality of Experience
Katla Ice Cave
Katla Ice Cave
Iceland

The ride out to the glacier is very unique in an old van on a very bumpy road. The trip was very cool to be able to climb on a glacier and feel very safe. Super cool experience.

Quality of Experience
Super cool to be able to go into this glacier. Wasn’t actually a cave for us.
Guides, Drivers and Staff
Extremely safety conscious
Transport
Very old van
Krauma Spa
Krauma Spa
Iceland

Very nice and clean spa with all the different aspects of a spa. Different temperature pools, wet, dry saunas. This place was a bit of a drive from our hotel.

Quality of Experience
Spa is outdoor in nature with clean pools
The Secret Lagoon
The Secret Lagoon
Iceland

I understand this is a natural pool, but I’m not a fan of pools with lots of moss.

Quality of Experience
Lava Cave Explorer Tour
Lava Cave Explorer Tour
Iceland

Very interesting experience. The guide was very informative.

Quality of Experience
Guides, Drivers and Staff
He was funny and informative
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Oct 09, 2023

Thank you so much for the kind words. I am so happy that your trip was such a success, and it was so lovely to get to meet you guys!
So when shall I start planning your return? haha :D

Gummi

The organization was run by another member of...
Iceland | Aug 29 - Sep 16, 2023

M
Mary Ellen F.
Silverthorne, CO | Reviewed on Sep 28, 2023
The organization was run by another member of our group, but we were cc’d on everything and the response was quick
Out tour guide for the Laugevegar, Emma, was fantastic. The only concern was the guide to client ration, 16:1. On the first day one of our group suffered from a near sun opal episode and could not continue- only Emma’s quick thinking and the luck of her knowing another guide avoided the need for our entire group to abort our trip- this is not ver safe and also does not...
Read more

The organization was run by another member of our group, but we were cc’d on everything and the response was quick
Out tour guide for the Laugevegar, Emma, was fantastic. The only concern was the guide to client ration, 16:1. On the first day one of our group suffered from a near sun opal episode and could not continue- only Emma’s quick thinking and the luck of her knowing another guide avoided the need for our entire group to abort our trip- this is not ver safe and also does not represent the cost of the trip-which was not budget ( nor consistent-different people paid different prices-up to an $800 difference. It worked out, but not because of any system for safety built into the system. Also, trh amount of work born by a single guide cooking and cleaning for 16 people made Emma’s job more difficult and longer than was reasonable. A lot of participation in meal prep and cleaning was not consistent with the marketing for the guide service. I cannot express enough how commentary is not a reflection of the actual guide, Emma. She was outstanding: knowledgeable, positive, attentive, and a boundless source of energy. The ratio was not safe and made for a more rustic experience of cooking and cleaning for ourselves ( with alarmingly variable participation by other hikers, which is not a great situation) than was expected.
I just want to let KimKim know what went on with the tour, as they seem to outsource things and Kimkim seems very focused on outstanding service. The trip was great because there were some great folks and the country is beautiful. But that 16:1 experience makes me rethink any group trips in the future. This is my first guides group tour and I thought it would be easier/cheaper than a private guide or sled planning (both of which I have done fairly extensively). It ended up not being easier and honestly not much cheaper either
I gave the stars for KimKim. I wrote
The review for the trek. I do not need to see the written review in public-it was written strictly for informational reasons, not to publicly air grievances. Everything is a learning experience in life. I learned this type of tour is not in my sweet spot. Thank you

Local specialist: Jenny Booth
Jenny
Jenny Booth
Local specialist in Sweden | Replied on Oct 02, 2023
Hi Mary,
Thank you for your five star review and honest feedback.
I understand the situation around having only one guide. This is how most of the group hiking tours work on the Laugevegar trail. To have an additional guide, even to just help with the cooking and cleaning would increase the trip price considerably.
The best way to guarantee a space in the mountain huts is to travel with a tour guide, the hut spaces book up almost a year in advance, mostly booked by tour companies or...
Read more

Hi Mary,
Thank you for your five star review and honest feedback.

I understand the situation around having only one guide. This is how most of the group hiking tours work on the Laugevegar trail. To have an additional guide, even to just help with the cooking and cleaning would increase the trip price considerably.
The best way to guarantee a space in the mountain huts is to travel with a tour guide, the hut spaces book up almost a year in advance, mostly booked by tour companies or regulars to the trails. And camping isn't always easy in the highlands due to the unpredictable weather.

All in all, although it wasn't quite what you expected, I do feel like this was the best option for your group at the time of booking.

Overall our trip to Iceland was superb! So ma...
Iceland | Sep 18 - Sep 25, 2023

Keith
Keith K.
Independence, KY | Reviewed on Sep 28, 2023
Overall our trip to Iceland was superb! So many wonderful things to see. Weather is always an unknown and even though a couple of our scheduled events were affected , we were able to reschedule with minimal hassle. Hanna ( our kimkim planner) made this very easy and promptly communicated any updated itinerary.
I didn’t realize that we would be issued a mobile router device to take with us throughout the trip. That wifi access proved essential to guide us throughout the trip, especially...
Read more

Overall our trip to Iceland was superb! So many wonderful things to see. Weather is always an unknown and even though a couple of our scheduled events were affected , we were able to reschedule with minimal hassle. Hanna ( our kimkim planner) made this very easy and promptly communicated any updated itinerary.
I didn’t realize that we would be issued a mobile router device to take with us throughout the trip. That wifi access proved essential to guide us throughout the trip, especially while driving.

Activity Reviews
Jokulsarlon Glacier Kayaking Adventure
Jokulsarlon Glacier Kayaking Adventure
Iceland

Definitely a must-do adventure.

Quality of Experience
Unique ecological environment.
Guides, Drivers and Staff
Katla Ice Cave
Katla Ice Cave
Iceland

One of the most unique ecological environments I’ve ever seen. Constantly changing, and mysterious 😀.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hanna Kravchenko
Hanna
Hanna Kravchenko
Local specialist in Ukraine | Replied on Sep 28, 2023

I am so happy you enjoyed you time in Iceland!
It was a pleasure planning your Icelandic adventure - thank you so much for booking with me.
Warmest regards,
Hanna

Èric has done a fantastic job helping me plan...
Iceland | Aug 23 - Aug 29, 2023

X
Xin W.
Scarsdale, NY | Reviewed on Sep 26, 2023

Èric has done a fantastic job helping me plan this trip to Iceland! I am very impressed with the details of the itinerary and the thoughts that have been put into this. I will definitely recommend kimkim to my friends for their next trip planning.

Local specialist: Èric Domínguez
Èric
Èric Domínguez
Local specialist in France | Replied on Sep 27, 2023

Hello Xin! Thank you so much for your kind words! I do hope you had an amazing time travelling Iceland with your son, and I would be delighted to be able to help your friends prepare a trip to Iceland when the time comes. All the best to you!
Èric

Terry , our trip planner, was wonderful. The ...
Iceland | Aug 21 - Aug 29, 2023

Janice
Janice G.
Kettering, OH | Reviewed on Sep 26, 2023
Terry , our trip planner, was wonderful. The places she picked for us to see were beautiful. We could pick 3 or 4 destinations from her suggested sights to see each day. This way are trip was customizable to our driving time and our personal interests . I would have stayed longer. People and the scenery were both amazing!! Read more

Terry , our trip planner, was wonderful. The places she picked for us to see were beautiful. We could pick 3 or 4 destinations from her suggested sights to see each day. This way are trip was customizable to our driving time and our personal interests . I would have stayed longer. People and the scenery were both amazing!!

Activity Reviews
Blue Lagoon
Iceland

Unique experience and so relaxing after traveling on a plane for hours.

Quality of Experience
Transport
We upgraded to a larger vehicle so that my husband, who has long legs and knee issues, could get in and out of the vehicle comfortably
Lava Tunnel Tour
Lava Tunnel Tour
Iceland

Nice, guide was knowledgeable and entertaining.

Quality of Experience
Guides, Drivers and Staff
Horses and Hotsprings
Horses and Hotsprings
Iceland

Scenery and ride were wonderful. Guides personable and willing to help with riding instructions. Good for beginners at horse riding.

Quality of Experience
Guides, Drivers and Staff
They very easy to speak to and willing to help at all times.
Reykjavík Classic Whale Watching
Reykjavík Classic Whale Watching
Reykjavík

Staff were welcoming and trip was nice. Did not see whales but still had a beautiful day on the ocean.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Terry Stanley
Terry
Terry Stanley
Local specialist in Canada | Replied on Sep 26, 2023

Hi Janice,
Thank you for the lovely review! I'm so glad that you had such a good time on your trip.
It was a pleasure to put this together for you.
Warmest regards,
Terry

Perfect Iceland itinerary for the southeast
Iceland | Sep 11 - Sep 18, 2023

Joan
Joan G.
Orlando, FL | Reviewed on Sep 26, 2023
Thank you so much for a great trip. Overall everything went very smoothly and everything planned was great. The hotels were fabulous for us and great combination of cuteness, little lux and just good solid sleeping place mixed together. Car rental/pick ups were timely and easy. Eva explained a lot thoroughly and was on point. Tour guides, Greta, Stermeyer(sp? With glaciar boat and glacier hike guys all nice, knowledgeable and organized.
We found the only minor changes is us double checking...
Read more

Thank you so much for a great trip. Overall everything went very smoothly and everything planned was great. The hotels were fabulous for us and great combination of cuteness, little lux and just good solid sleeping place mixed together. Car rental/pick ups were timely and easy. Eva explained a lot thoroughly and was on point. Tour guides, Greta, Stermeyer(sp? With glaciar boat and glacier hike guys all nice, knowledgeable and organized.
We found the only minor changes is us double checking addresses. Example although we had National park, we had no idea where entrance was as a few parking lots. A set point to visitor center or tell park at R2 lot etc helpful. Also our guide for Thor was great, but he said he was not taking us to waterfall although we had asked how we were doing the tour and waterfalls. It was no problem to do all after guide Greta explained route on our own was on the way. I would also say Vic is not a place to stay but to visit on day trip. Eva’s choices to best view Northern lights spot on. As I said, great trip, easy communication, Eva fabulous, appreciate all the work and constant communication to our questions. Thank you

Local specialist: Eva Sigurðardóttir

South coast group trip
Iceland | Sep 11 - Sep 18, 2023

L
leslie f.
Wayne, PA | Reviewed on Sep 25, 2023
Eva was great!! Schedule she suggested was fantastic for our crowd; had some changes needed to make mid trip and she accommodated us. Was very responsive throughout. A bit more clarity in some areas may have helped as we were first time visitors to Iceland, just regarding things that may not be so obvious to tourists (like we didn’t know some places needed more directions/lacked road signs like they have in other countries- but great not to have the country landscape ruined with too... Read more

Eva was great!! Schedule she suggested was fantastic for our crowd; had some changes needed to make mid trip and she accommodated us. Was very responsive throughout.

A bit more clarity in some areas may have helped as we were first time visitors to Iceland, just regarding things that may not be so obvious to tourists (like we didn’t know some places needed more directions/lacked road signs like they have in other countries- but great not to have the country landscape ruined with too many signs and wires!).

System didn’t update changes….that of course would be up to the company (some of agenda contradicted itself as result; we caught it luckily and qualified before driving to the wrong place).

Appreciated all the communication, guidance and effort!

Local specialist: Eva Sigurðardóttir

Kimkim is the best
Iceland | Sep 14 - Sep 22, 2023

Karen
Karen W.
Okolona, KY | Reviewed on Sep 23, 2023
Usually, I wouldn't have utilized this service while traveling abroad. But having very little knowledge about Iceland, we decided that a bit of help would make for a more enjoyable experience. 100 percent, we are happy for using kimkim. Kreso was very knowledgeable, asked us what we wanted to see on this 8 day self drive around Iceland. Made reservations for guesthouses and tours we wanted to do. Everyday we had a driving plan link that kimkim had a link to. You can skip a location if... Read more

Usually, I wouldn't have utilized this service while traveling abroad. But having very little knowledge about Iceland, we decided that a bit of help would make for a more enjoyable experience. 100 percent, we are happy for using kimkim. Kreso was very knowledgeable, asked us what we wanted to see on this 8 day self drive around Iceland. Made reservations for guesthouses and tours we wanted to do. Everyday we had a driving plan link that kimkim had a link to. You can skip a location if time/ interest was an issue. Our car came with a Hotspot box so we had internet everywhere. Even on the whale watching tour, I could and did share pics and videos with family back home. It's like they were there with me on vacation. I can honestly say I will use them again. Great service. Kreso listened to our wants and needs. Iceland should be one of the seven wonders of the world! We were two women over 50 traveling together. Always felt safe. I just can't say enough good things about kimkim. Thank you Kreso 😊

Activity Reviews
Katla Ice Cave Superjeep tour
Katla Ice Cave Superjeep tour
Iceland

Unfortunately, it was raining hard and the winds were unbelievable. We got all the way to the front of the cave. Due primarily to the high winds we were unable to complete the tour. The jeep ride was exciting. The tour operator, Natalia from Sweden was knowledgeable and made us all feel very comfortable. I'm sure on a beautiful day, this tour is not too challenging for anyone. But with the already melting glacier cave, alot of rain and the extreme winds, this tour was a bit daunting and also excillerating for this 62 year old, not in prime physical shape. Would I do it again under better circumstances? Yes, I would. But this is Iceland. One must expect this can happen. I liked the staff. I probably should have given it 5 stars.

Quality of Experience
Natalia kept us well informed. Jeep was comfortable. Not too crowded. Like 7 of us in very large jeep.
Guides, Drivers and Staff
Transport
Jokulsarlon glacier lagoon Zodiac boat tour
Jokulsarlon glacier lagoon Zodiac boat tour
Iceland

While the views are amazing, my biggest reason for 3 stars is they try to pack too many people on the boat. Literally sardines. But we were allowed to stand up and walk around once we got out there.

Quality of Experience
Lots of information from our guide
Quality of Experience
Lots of information from our guide
Guides, Drivers and Staff
I wish I could remember her name. But she was great.
Guides, Drivers and Staff
I wish I could remember her name. But she was great.
Transport
Transport
The Geothermal Vok Baths
The Geothermal Vok Baths
Iceland

Wonderful warm baths. All the stories I read about having to shower in front of complete strangers wasn't true. We went in the evening. There were some private changing rooms and showers. And yes, you must shower before going in. But it's not like someone is standing there watching you do this. Wonderful experience.

Quality of Experience
Warm baths, professional staff.
Guides, Drivers and Staff
Transport
Myvatn Nature Baths
Myvatn Nature Baths
Lake Mývatn

Due to extreme high winds, very chilly, we were offered a free drink or a refund. We gladly accepted the free drink. They directed all the geothermal heat to a certain area of the baths. So still warm. This was still amazing, also a more natural Sulphur smell. You shouldn't get your hair wet if it's color treated. Under a small bit of construction because they are improving the facility. Still a wonderful experience.

Quality of Experience
Quality of Experience
Guides, Drivers and Staff
Guides, Drivers and Staff
Transport
Transport
Local specialist: Krešo Blažević
Krešo
Krešo Blažević
Local specialist in Iceland | Replied on Sep 24, 2023

Thank you so much Karen for this beautiful review!
I'm thrilled that you had a wonderful time, and that my plan was spot on for you and Holly.
I always listen to my traveler's wishes and combine them with my expertise, I guess it works! :)

I wish you all the best in your next travels!
Krešo

Kudos to kimkim and Hanna
Iceland | Sep 15 - Sep 21, 2023

M
Meghan S.
Ashburn, VA | Reviewed on Sep 22, 2023
Hanna was communicative and helpful when planning our trip. She kept our preferences in mind when planning sights and locations, as well as our budget. It was really nice to be able to trust a specialist to take off some of the overwhelm of choices during the trip. We loved seeing the black sand beaches and glaciers on the east coast of Iceland. Read more

Hanna was communicative and helpful when planning our trip. She kept our preferences in mind when planning sights and locations, as well as our budget. It was really nice to be able to trust a specialist to take off some of the overwhelm of choices during the trip. We loved seeing the black sand beaches and glaciers on the east coast of Iceland.

Activity Review
The Secret Lagoon
The Secret Lagoon
Iceland

Relaxing and enjoyable.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hanna Kravchenko
Hanna
Hanna Kravchenko
Local specialist in Ukraine | Replied on Sep 22, 2023

Thank you, Meghan for you wonderful review! Happy that you enjoyed you time in Iceland!
All the best,
Hanna

We had an amazing trip through an incredible ...
Iceland | Sep 11 - Sep 21, 2023

M
marjorie r.
Panama | Reviewed on Sep 22, 2023
We had an amazing trip through an incredible Island. We are very grateful to Rinolda for programing a beautiful itinerary that covered all the different landscapes. The vehicle was perfect for us. The accommodations were comfortable with good, friendly service and delicious food. All, except the Baron on our last night. That hotel needs a complete remodel. But, at least a good cleaning. Also, thank you to Olivia for her assistance. Read more

We had an amazing trip through an incredible Island. We are very grateful to Rinolda for programing a beautiful itinerary that covered all the different landscapes. The vehicle was perfect for us. The accommodations were comfortable with good, friendly service and delicious food. All, except the Baron on our last night. That hotel needs a complete remodel. But, at least a good cleaning. Also, thank you to Olivia for her assistance.

Hotel Reviews
Hotel Gullfoss
Tungufell
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Katla by Keahotels
Vík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lilja Guesthouse
Hofn
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Eyvindará
Egilsstadir

Perfect place for two nights. Hotel manager was very helpful. His recommendations were extremely helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshótel Mývatn
Myvatn
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Laugarbakki
Hvammstangi
Authenticity & Character
They need a gardener! A few evergreens would improve the appeal.
Location
It is out in the middle of nowhere! But it worked for us.
Staff
Cleanliness & Comfort
The cleaning staff seemed very unhappy. And it showed.
Fosshotel Hellnar
Hellnar
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshotel Baron
Reykjavík

The floor was covered in stains. Very dirty throughout. The shower was so unsafe only my husband dare to use it. Tracy and I felt we would take a chance and end up on the ground.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The mattress is like a board and the pillow is a flat pancake.
Activity Reviews
Jokulsarlon glacier lagoon Zodiac boat tour
Jokulsarlon glacier lagoon Zodiac boat tour
Iceland

We did not make it on time to enjoy this experience. I am sure it would have been amazing. We enjoyed the surroundings when we finally arrived. There were too many sites to enjoy that morning!

Myvatn Nature Baths
Myvatn Nature Baths
Lake Mývatn
Quality of Experience
Guides, Drivers and Staff
Local specialist: Rinolda J
Rinolda
Rinolda J
Local specialist in Iceland | Replied on Oct 19, 2023

Thanks for a beautiful detailed review, I am glad to hear you had a great time in Iceland!

Great suggestions, full & satisfying itinerar...
Iceland | Sep 11 - Sep 16, 2023

Janice
Janice R.
Pueblo, CO | Reviewed on Sep 19, 2023
Great suggestions, full & satisfying itinerary
Easy to work with & prompt response
All transfers were seamless.
Read more

Great suggestions, full & satisfying itinerary
Easy to work with & prompt response
All transfers were seamless.

Hotel Reviews
Stracta Hotel Hella
Hella

Very comfortable, staff were great & helpful, cozy & clean

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Westman Islands Inn

Average, just step above a hostel. Warm & comfortable. No way to contact anyone for extra pillow or anything else.

Authenticity & Character
Location
Staff
There were no staff
Cleanliness & Comfort
Random curly hair in shower
Stracta Apartments
KIRKJUBÆJARKLAUSTUR

Well stocked, comfortable bed, appropriate size. Really appreciated the coffee & kitchenette Long way down a dirt road.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Reykjavik Treasure
Reykjavik

Very cute house, downstairs was decorated in an authentic & inviting way. Great breakfast & great service. Rooms are cramped since the ceiling slopes, the bed in our room was nothing more than a thin mattress on a metal spring platform. Reminded me of a fold out couch. Pillows were lumpy & very thin. Great location & cute, just not functional for s couple.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The bed & pillows need work!!
Activity Review
Solheimajokull Ice Climbing & Glacier hike
Solheimajokull Ice Climbing & Glacier hike
Iceland

Monica our guide was very knowledgeable & friendly. She had a professional calmness about her. I felt in good hands.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland | Replied on Sep 25, 2023

Thanks for the review! It was a pleasure to cooperate with you. Hope to meet you one day in Smidjan!
Adam

Terry was fantastic!
Iceland | Sep 9 - Sep 16, 2023

Carol
Carol M.
United Kingdom | Reviewed on Sep 18, 2023

Terry was incredibly helpful in planning a trip that met the different interests of four people . She was very responsive to the many questions we had about the planned itinerary. We requested changes, some at a late date, and she handled it all in a friendly and timely and professional manner that really impressed us! We have high praise for her ability to make people happy with their Kim Kim tour!

Local specialist: Terry Stanley
Terry
Terry Stanley
Local specialist in Canada | Replied on Sep 20, 2023

Thank you so much Carol for your wonderful words of praise! I enjoyed working with you and just wish that you could have traveled as well. I hope you'll put Iceland on your "to do" list again in the future. In the meantime, I wish you the very best. Cheers. Terry

We had an great trip to Iceland! The trip wa...
Iceland | Sep 6 - Sep 14, 2023

Gary
Gary B.
Newburgh, NY | Reviewed on Sep 18, 2023
We had an great trip to Iceland! The trip was well-planned by Gummi (Guðmundur Óli) who created a road trip that explored the Golden Circle and various sights along the Southern coast of Iceland. Each day allowed us to see different sites but wasn't jam-packed with stops (which was good as we were traveling with an older couple that moved somewhat slower than my wife and me). Everything was smooth & seamless and the rental car (Toyota Land Cruiser) was ideal for 4 people & luggage. Some of... Read more

We had an great trip to Iceland! The trip was well-planned by Gummi (Guðmundur Óli) who created a road trip that explored the Golden Circle and various sights along the Southern coast of Iceland. Each day allowed us to see different sites but wasn't jam-packed with stops (which was good as we were traveling with an older couple that moved somewhat slower than my wife and me). Everything was smooth & seamless and the rental car (Toyota Land Cruiser) was ideal for 4 people & luggage. Some of the highlights for me were a concert at the Harpa concert hall in Reykjavik, lunch at the Friðheimar Tomato Farm, the Skógafoss Waterfall, the black sand beach and basalt columns of the Reynisdrangar Sea Cliffs, and the Jökulsárlón Glacier / Diamond Beach.
I would definitely like to come back to Iceland - especially to spend some time hiking and to get to know the locals better and not just be around tourists. I am also intrigued by some of Iceland's artists - I saw some works by Hrafnkell Sigurðsson and some interesting work in some of the Reykjavik artist's co-ops.

Hotel Reviews
Exeter Hotel by Keahotels
Reykjavík

Great location in Reykjavik - it has an outdoor area on the 4th floor where my wife and I saw the Northern Lights. The staff were friendly - nothing really to complain about.

Authenticity & Character
Location
Close to the harbor and many restaurants
Staff
Cleanliness & Comfort
Hotel Rangá
Hella

Great staff, food and rooms

Authenticity & Character
Location
Off the beaten track, but should be ideal for seeing the Northern Lights
Staff
One of our group left a sweater after we checked out - the staff found it and we were able to pick it up.
Cleanliness & Comfort
Activity Review
Jökulsárlón  glacier lagoon amphibian boat tour
Jökulsárlón glacier lagoon amphibian boat tour
Iceland

The weather was lousy, but the boat tour & guide were good - we saw many icebergs with a rich, deep blue color.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Sep 21, 2023

Thank you so much for the kind words Gary. I am very happy to hear that you all enjoyed the tour and that the pace was set perfectly for everyone to enjoy.
So you mentioned the next trip, let's start planning haha. Ok ok, I'll give you some time, but I absolutely hope I'll get the pleasure to plan your return trip. There's so many things to see and do in Iceland :)
Take care and stay in touch :)

Gummi

Jenny from Kimkim was amazing.
Iceland | Aug 29 - Sep 16, 2023

ernie
ernie j.
Highlands Ranch, CO | Reviewed on Sep 18, 2023

Jenny from Kimkim was amazing. From start to finish revert aspect of our trip was flawless. Jenny was patient and attentive and got us everything we wanted in this trip. Emma from Icelandic Mountain Guides was a true hero on our hiking trip along with Antoine and Eythor of Icebikes for our gravel biking adventure.
I can’t recommend these folks enough. Trust in them to provide you with a truly memorable and rewarding experience
Ernie Johnson.

Local specialist: Jenny Booth
Jenny
Jenny Booth
Local specialist in Sweden | Replied on Sep 19, 2023

Hi Ernie,
What amazing feedback, thank you.
Your 19 days in Iceland were truly adventurous. From your 6 day hut to hut hiking trip through the highlands, to gravel biking in the south and whale watching in the north, along with all the sights in between. It's fantastic to hear all our plans came together to make such a memorable trip for you all.