Kimkim Trip Reviews for Iceland

Everything went very well except when we called to find out if there was a restaurant in our hotel before driving there. The receptionist didn’t know and we couldn’t wait for the answer. We ate in the town of Hella which was very good. A very small hiccup in our trip.

To review my experience with KimKim is my pleasure! From the first moment working with KimKim to a few days after the trip, and everything in between, was a great experience.The specialist that we worked with, Hanna, was outstanding. She was a great listener, didn't mind the tweaks we suggested, and even contacted us during the trip to say that she heard that our whale watching trip had been cancelled (not KimKim's fault) and that she was already working on the refund. Iceland was not originally on our "bucket list" but should have been. It is a beautiful country - landscapes we have never seen before. The coastline was stark and waveless, while the volcanic grassland was sparsely dotted with colorful farmhouses and steam vents. So beautiful and so different! From the rental car Hanna helped arrange, to the hotels, to the daily schedule - all were spot on! Thank you KimKim and Hanna for a wonderful trip! I will make sure that anyone I know who has a travel need that KimKim can assist with, I will strongly recommend you. Here's to working with you again!

Noga and Nick were both really easy to work with and so helpful. The trip was great and exhausting on 4 old ladies but we had a great time and the weather couldn't have been better. After our terrific late afternoon zodiac tour looked for a restaurant and the closest one we went to was already booked and weren't taking any more reservations. We did not get into a town that had any restaurant and the only gas station had closed their restaurant at 8pm. We arrived just after that time. On the next day we were 20 km from our hotel and we had no idea if it had dinner service so we found a place in town to eat, which was really nice, as we didn't want to take the chance of not having service and driving back to town and possibly missing a nice meal again. As it turned out when we got to the hotel, it did have dinner service.

The only recommendation is to ensure travelers where restaurants are and their hours. The hotels were very nice, especially the Landhotel.

Gummi planned a wonderful trip for me and my partner to Iceland! The schedule hit the major sites around the Ring Road without feeling too crowded or busy. Gummi's daily insights guided us to the best spots in each location. He selected great hotels, and it was awesome to have detailed driving directions for every day (particularly when the names are difficult for non-Icelanders!). We also really appreciated having restaurant recommendations for each stop.

There is such great comfort with a service like KimKim. When there was a minor snafu and I sent Gummi a WhatsApp message after 10pm, he immediately called me and handled it with the hotel clerk (in rapid-fire Icelandic!).

Overall, if you're thinking of visiting Iceland, you want Gummi directing your travels!!

Hotel Reviews

Hótel Grímsborgir by Keahotels

Ásborgir

This was a good spot for Golden Circle adventuring. The room was very nice, and great hot tub!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fosshotel Stykkishólmur

Stykkishólmur

Nice enough hotel, but a bit generic. Easy to walk to spots in the cute town.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sigló Hótel by Keahotels

Siglufjörður

Very charming location, nice rooms (the window seat was particularly lovely).

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Berjaya Hotel Mývatn

Mývatn

This hotel had great character, and I loved the hot tub!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fosshótel Vatnajökull

Höfn

The hotel was nice, but very tiny rooms, and the location was a bit far away from town without good reason.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Magma Hotel

Kirkjubæjarklaustur

I loved this hotel! The setting was beautiful, and the cabins were particularly lovely. Great dinner, too.

Authenticity & Character

I loved the small detached cabins.

Location

Staff

Cleanliness & Comfort

CenterHotel Plaza

Reykjavík

This hotel was in a great location and an easy resting place for a stay in Reykajvik. The rooms are on the small side, but with everything you might need.

Authenticity & Character

Location

Centrally located and easy to get to everything within a short walk.

Staff

We forgot a pair of sunglasses, and they kept them safe until we returned a week later.

Cleanliness & Comfort

Activity Reviews

Silfra Snorkeling Adventure

Iceland

This was a very cool (and very cold!) activity! The tour operator was first-rate, making sure we were properly kitted out. Seeing the crystal clear water was a wonderful and unique experience.

Quality of Experience

Guides, Drivers and Staff

Icelandic Food Walk

Reykjavík

I loved this tour -- great food (including some off-the-beaten path options) and a lovely chance to meet other travelers.

Quality of Experience

Guides, Drivers and Staff

Horse Riding on Black Sand Beach

Iceland

The horses were lovely, but this wasn't the most exciting outing -- just walking in a straight line to the nearby beach. There isn't much scenery on this path different from anything you could easily see on your own.

Quality of Experience

Guides, Drivers and Staff

The guides were all friendly and welcoming.

We had such a wonderful experience working with Alisha on our Iceland trip! Everything was so thoughtfully planned, and we especially appreciated the clear driving directions that made exploring on our own easy and stress-free. The premium puffin tour was absolutely incredible, and the kayak on the glacier lagoon was a once-in-a-lifetime experience. We also loved the hiking spots she recommended—especially Mulagljúfur Canyon, with its breathtaking views of waterfalls. The hotels she selected were top-notch and perfectly located, which made each stop along the way even more enjoyable. Alisha made the whole process smooth and enjoyable, and we’re so grateful for her expertise in creating such a memorable adventure!

The trip was very well planned with all the important Iceland highlights captured. The hotels chosen for us were wonderful and well located. Our local specialist, Gummi, was so responsive at all hours and was always available when we needed him. When our whale watching trip was canceled due to weather, he replanned the day and scheduled another whale watching trip for us on another day. I would highly recommend Gummi for assistance with your Iceland adventures! And I would use Kim Kim again for locations where I wanted to explore thoroughly. Well done!

Noga perfectly planned 3.5 days in Iceland.

Hotel Review

Hotel Von

Reykjavik

Dirty bathrooms and noisy on the street side. Minimal bedrooms but beds are comfortable.

Authenticity & Character

Location

On main street so close to everything

Staff

Not friendly

Cleanliness & Comfort

Black mold in the shower

Activity Reviews

Sky Lagoon Experience - Saman

Reykjavík

Quality of Experience

Loved the 7 steps. Very clean facility

Víðgelmir Lava Cave Experience

Iceland

Really amazing so not to be missed

Transport

Had our own car. Easy to get anywhere

Solheimajokull Glacier Hike

South Coast

Really cool to walk on ice

Quality of Experience

We had some youngsters who were there to take selfies so we didn’t get far

Guides, Drivers and Staff

Transport

Skogafoss Waterfall

Iceland

Too crowded.

Quality of Experience

Snæfellsnes Day Trip

Reykjavík

Fantastic guide.

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Reykjavík

Reykjavík

Quality of Experience

The trip that Guðmundur Óli put together for us in Iceland was absolutely epic. We had a variety of experiences based on our requests and boy did it pay off. We experienced waterfalls, black beaches, hot springs, gorges with amazing views; and saw the puffins on the cliff's edge! I'm a puffin fan now! Really enjoyed the snowmobiling, kayaking and hiking on the glacier to ice cave. What an incredible experience. Saw wildlife along the way which was an added bonus to the trip. We averaged approximately 18K-20K steps per day and climbed to the highest points to get better vantage points along the ring road and south coast. Gummi arranged the best hotels and even provided excellent restaurant recommendations as well as an organized google map daily so we could follow the instruction and get to our destination in plenty of time. Gummi was always available to answer questions and add on additional excursions when requested. The overall experience with kimkim was great. All we needed to do was pack our bag, show up and follow the app. Can't beat that for the best vacation ever! Thank you for a great experience.

Hotel Reviews

Sand Hotel by Keahotels

Reykjavík

Really enjoyed this property. It is very central to everything you need to walk to in Reykavik. Parking is off site but easy to find with the Parka app. Lots of shops and restaurants nearby to choose from. Breakfast was downstair and easily accessible. The bed was comfortable and a nice well equipped bathroom.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fosshotel Glacier Lagoon

Hnappavellir

This hotel was a beautiful property. The rooms were very spacious with chairs and couch to enjoy the view. the black out curtain was nice to get a good night's sleep after a long day of hiking and excursions. The restaurant on site was nice with a common area in the lobby as well as bar. Enjoyed the sauna for some well needed respite from a long day!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hótel Grímsborgir by Keahotels

Ásborgir

Really enjoyed staying at this hotel. The rooms were very spacious and with a big common area outside your room to join up with friends or meet other people. The hot tub was as added bonus after a long day of hiking and excursions. Lots of options on the menu for anyone taste, but town nearby for some cool restaurants to choose from.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Búðir

Búðir

Loved this hotel and its location. Great Boutique hotel located near the black church and hiking trails. The beds were comfortable and views at night were beautiful. The food is top notch, and the hotel staff takes pride in the dining experience. Plenty of places to sit and enjoy the wonders of outside from a seat inside or outside.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Jökulsárlón Glacier Lagoon Kayaking Excursion

Iceland

The lagoon we kayaked on was beautiful with floating icebergs. There are a lot of activities going on at the same time, so a little bit of a traffic jam on the water. Suited up and got plenty of instruction. Would have like to hear more details about the icebergs themselves and the environment but a fun activity indeed.

Quality of Experience

Guides, Drivers and Staff

Transport

Langjökull Glacier Snowmobiling Adventure

Golden Circle

The snowmobiling was a good experience. It is a bit cold snowmobiling on a glacier and due to the time of year, very wet. We geared up in a our "moon suit" and helmet so we were plenty prepared

Quality of Experience

Guides, Drivers and Staff

Transport

Faxaflói Bay Whale Watching Excursion

Reykjavík

This by far was one of the highlights of our trip. Saw humpback whales and minke whales and they appeared to be following our boat. Very entertaining with slapping the water and full breaches by the whales. What an incredible experience.

Quality of Experience

Guides, Drivers and Staff

Glacier Ice Cave Experience

Iceland

Enjoyed our guide and the experience. He explained the history of the glacier and took us in the ice cave. Much smaller than I expected but nonetheless a great experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Gummi built us an awesome trip that included lots of things any firs time visitor to Iceland should do, while mostly keeping us out of tourist hell. Gummi was available for questions and to give tips/advice during our 9 day stay in Iceland as well. We particularly enjoyed driving through the Highlands on the F Roads and the snorkeling in the Silfra Fissure. We're usually big self planners for trips, but being that we only decided to go away for our anniversary about 2.5 months before the trip there was no time to plan it ourselves, and Gummi took all that stress away. A trip anywhere is all about balance, and I definitely think Gummi built out a quality itinerary that balanced seeing as much as possible without overbooking the days to the point that we were just running from place to place and could take our time if we found something we really wanted to see.

Hotel Reviews

Stracta Hotel Hella

Hella

Stracta Hotel Hella was more than decent. The staff were friendly and the room was comfortable, however, it was quite busy during breakfast times as it was a hub for tour buses. Despite the hectic mornings, we didn't face any major issues during our stay.

Magma Hotel

Kirkjubæjarklaustur

Our favorite hotel that we stayed at during our trip to Iceland. Very cute, small (so no tour groups stay here, which is amazing), and the views were absolutely stunning from the back door of our cabin.

Authenticity & Character

Location

Amazing views from the cottages

Staff

Cleanliness & Comfort

Activity Reviews

Sky Lagoon Experience - Saman

Reykjavík

I think we actually preferred the Sky Lagoon over the Blue Lagoon. It wasn't as busy and felt much more calming and serene. Sky Lagoon provided a much more intimate and relaxing experience compared to the more touristy Blue Lagoon.

Glacier Ice Cave Experience

Iceland

Great experience. The ride to the cave is its own adventure, especially the roller coaster. It's fun to walk on the glacier, view the cave, eat ice from the glacier. Our driver was friendly and knowledgeable.

Quality of Experience

Guides, Drivers and Staff

Silfra Snorkeling Adventure

Iceland

An absolute must do! Great experience all around. It's not nearly as cold as some people make it out to be. Our guide, Shenae, was awesome and super helpful.

Quality of Experience

10/10 - Must Do

Guides, Drivers and Staff

Víðgelmir Lava Cave Experience

Iceland

A fun experience into the a lava tube. The guide was fun and informative with plenty of little jokes, but also a wealth of historical information about the tube. The complete darkness experience at the end was surreal.

Quality of Experience

Guides, Drivers and Staff

Great trip and exceptional plan laid out for us. When we had a cancelation we knew and received help promptly.
Many thanks to our ageb Hanna!

Gummi provided us with a very detailed and appropriate itinerary for a family of four adults that wanted to drive the ring road on their first ever trip to iceland. We got to see the highlights of the golden circle and see the beauty of the East Fjords and the Northern Coast. If you are looking to go off of the beaten path, I would recommend going along the Northern Coast and to the East Fjords. We went to Blue Lagoon, Forest Lagoon and Sky Lagoon. All places are lovely and packed full of tourists. The Ring Road was a wonderful, one land drive around the entire country and through some very unique mountain passes and tunnels. Seeing the different views of the Oceans and Mountains of Iceland was incredible. Iceland has unique geology and geographic features. We most enjoyed the puffins, the ice cave and Diamond Beach.

Most valuable was Gummi’s detailed daily itinerary. It made logistics a breeze by setting out each activity, giving step by step travel instructions, and telling us how much time to allocate for each activity. He kept us on time when we needed it. Gummi was always accessible to answer questions and make changes on the fly.

And now for something completely different: He’s a Monty Python fan. Perfect for us!

With fond memories,

The Rones Family

Hotel Reviews

Fosshótel Rauðará

Reykjavík

Small rooms that don’t seem to be set up correctly

Authenticity & Character

Location

Staff

Cleanliness & Comfort

not set up right

Fosshótel Reykholt

Reykholt

Busy chain hotel, with small rooms

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sigló Hótel by Keahotels

Siglufjörður

Luxury hotel

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Guesthouse Stöng and Cottages

Myvatn

A beautiful farm and guest house set up! They have handmade Icelandic Sweaters

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel 1001 Nott

Egilsstadir

Smaller hotel with large glass walls.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fosshotel Núpar

Kálfafell

Super busy hotel full of other travelers. Provides the basics and is very nice, but very impersonal.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Vos

Hella

It is run by a local family. They are lovely and warm people.

Authenticity & Character

Location

It’s a few minutes off the Ring Road and right by a grazing field for horses

Staff

Cleanliness & Comfort

Center Hotels Skjaldbreið

Reykjavík

Great location, tiny rooms.

Authenticity & Character

Location

It’s in the heart of the walking center.

Staff

Cleanliness & Comfort

Activity Reviews

Whale Watching Experience by Traditional Boat

Iceland

Feels like a waste of resources. There are whales and we spotted some whales, but why are we crowding onto a motorized boat to see whales?

Quality of Experience

Guides, Drivers and Staff

Transport

Glacier Ice Cave Experience

Iceland

Awesome experience going into ice cave and hiking up a glacier. Our guide was fun and knowledgeable.

Quality of Experience

Guides, Drivers and Staff

Transport

Would highly recommend KimKim, especially if this is your first time to Iceland, and that too in a busy tourist season. You’ll have to do a lot of research to make up for the benefit of having a tour guide making trip plans for you. Hanna was amazing, very proactive and communicative, and took care of every bit of detail. You will often take longer than planned at every site, so do not jam it in. Enjoy the sights and experiences and you’ll have a lovely time!

Adam did an amazing job helping us plan this epic 11-day Iceland trip for our family of five! He accommodated our suggestions and requests and added in other stops and excursions that we would never have known about otherwise, but thoroughly enjoyed. The google maps each day were perfectly planned out and we hit almost every one of them! Adam was very responsive when we had questions or comments, even in the middle of our trip. There were only two very slight drawbacks. One of the five hotels we stayed in (for four of the 10 nights) was a very basic guesthouse with tiny rooms that had condensation on the walls/ceiling and a lot of wear and tear. Definitely not the caliber of the other hotels. Also, we were only booked for one night instead of two at our last hotel in Reykjavik, however the team was able to very quickly book us at another hotel only a block away for the second night in deluxe rooms. Overall, we had a fantastic experience using kimkim and would use them again for another trip!

Noga saved us a lot of time with bookings during peak season when we were a bit late to get started. She also provided some great recommendations that we leveraged while in Iceland. For example, the Glymur waterfall hike and Hvammsvik Hot Springs both made for a great Day 6.

We have used kimkim on three trips, and our experience on this trip with Guomundur (Gummi) was our best yet.
Knowledgeable, responsive and helpful - give this man a raise!

Hotel Reviews

Skalatjorn

Selfoss

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Old Charm Reykjavík Apartments

Reykjavík

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Thórsmörk Super Jeep Experience

Iceland

Quality of Experience

Food

Lunch was promised by kimkim, tour operator knew nothing about it and did not provide. We bought some meager snacks and kimkim reimbursed us.

Guides, Drivers and Staff

Transport

Jökulsárlón Glacier Lagoon Kayaking Excursion

Iceland

Quality of Experience

Guides, Drivers and Staff

The back support straps in the kayak were not secured. Very uncomfortable kayaking - should have been inspected by guide.

Transport

Glacier Ice Cave Experience

Iceland

Guide was great, but the actual size of the remaining interior was disappointing and unlike the advertised photos.

Quality of Experience

Guides, Drivers and Staff

Transport

The itinerary was comprehensive and the hotels that were selected were all first rate --Jenny was always helpful with any questions or requests . This made the trip smooth and fun.

Activity Reviews

Vatnshellir lava cave tour

Iceland

Fun --cool experience

Quality of Experience

Guides, Drivers and Staff

Seaside Horse Ride

Iceland

Beautiful scenery -- extremely pleasant guide and overall great experience

Quality of Experience

Guides, Drivers and Staff

Jokulsarlon glacier lagoon zodiac boat tour

Iceland

Just an amazing trip and spectacular scenery with and excellent guide/boat captain

Quality of Experience

Guides, Drivers and Staff

Transport

Solheimajokull Glacier Hike

Iceland

Great fun and great guide although I was surprised at how many people were signed up for the same experience - I thought it would be more private with smaller groups.

Quality of Experience

Guides, Drivers and Staff

The trip was amazing. Gummi was super helpful with our itinerary and notes for each day. We went to his suggested restaurants-all were spot on -our favorite was the first dinner at Nardeyastofa in Stykkishólmur. The drive from Stykkisholmur around the Snaefellsnes Peninsula was spectacular!! The glacier ice cave tour with Southcoast Adventure was terrifying and beautiful and a highlight of our trip. The glacier lagoon, the puffins at Dyrhólaey the waterfalls… we never would have been able to see everything without Gummi as our guide!

Hotel Reviews

Hotel Vellir

Hafnarfjörður

Very helpful and nice staff -we loved our room. Pavel was especially helpful when we had an issue and changed our room .

Location

Very easy location for both airports and for visiting Reykjavík

Staff

Cleanliness & Comfort

Hörgsland guesthouse and cottages

Kirkjubaejarklaustur

Sweet cottage with kitchen

Authenticity & Character

Location

Cleanliness & Comfort

Bathroom was a bit small and needs a little glow up

Hótel Kvika

Sveitarfélagid Ölfus

Staff was generous and helpful

Location

Staff

Cleanliness & Comfort

Room was very small for the four of us but we made it work

Hótel Varmaland

Borgarnes

Great staff - Very helpful and accommodating-super breakfast buffet

Authenticity & Character

Beautiful location

Location

Good for exploring the west Snæfellsnes Peninsula

Staff

Cleanliness & Comfort

Stracta Apartments Orustustaðir

Kirkjubæjarklaustur

Love this off the road apartment-very clean and cozy -happy to see the coffee machine there wished we stayed longer.

Location

Good for exploring the ice lagoon and glacier

Cleanliness & Comfort

Activity Reviews

Explore Jökulsárlón Glacier Lagoon by Zodiac Boat

Iceland

Our ride was cancelled due to high winds sorry we couldn’t have a ride but we enjoyed the lagoon anyway , had a langostine roll for lunch and got a refund -would love to try it another time

Lava Tunnel Activity

Iceland

Glacier Ice Cave Experience

Iceland

We had a great time with our guide-this is not to be missed!! Absolutely breathtaking

Quality of Experience

Guides, Drivers and Staff

Loves the stories -the bumpy ride and the Icelandic dance at the end

Transport

A once in a lifetime trip! Emanuela helped us plan an amazing vacation that fit everything we asked for into an active 8 day adventure.

She was in touch along the way to make sure all was running smoothly. We deeply appreciate her and would recommend her and Kim Kim to anyone looking to plan an unforgettable experience.

Our only issue was that some of the driving maps took us to the incorrect spots (off by a couple of km). But it was easily fixed.

Everything was sorted out for us it was easy with no issues. The activities booked were excellent. The sea kayak was good. The daily schedule was fantastic and the maps provided made it all very easy. One map on the first day led us to somebody’s house not the volcano so that was the only minor issue we had all week. The best part of the week was the glacier trek, that was outstanding well worth doing if you are able.
All things considered it was an outstanding adventure.
Thanks for a fantastic experience and outstanding service.

Othman went above and beyond to make our trip memorable. This was a trip of a lifetime. We 100% will use kimkim again and recommend Othman to other who travel to Iceland in the future.