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Alicia Jean-Talon

Specializing in personalized tours, I love to help travelers partake in authentic experiences that allow them to immerse themselves in Iceland's stunning landscapes and culture fully. Whether it's hiking, exploring remote areas, or diving into local traditions, my goal is to craft unforgettable trips that focus on truly connecting with the environment!
I live in Iceland for half of the year and love to continue exploring every corner of this beautiful island by taking road trips whenever I have the chance.
My (not-so-secret) passion is learning about every legend and folk tale I can find. I will be more than happy to tell you a few!

How did you get involved in travel?

"I am originally from France and discovered a deep love for Iceland a few years ago.
I used to work as a Tour Manager in the performing arts, so I always loved organising travels suitable to everyone's specificities and preferences.
Since then, I have dedicated myself to helping others experience this extraordinary land's unique beauty and wonders. "

Please share a unique travel experience you will never forget.

"-I will never forget the first time I visited Jökulsárlón and Diamond Beach!
Seeing giant icebergs drifting across the lagoon before ending up on the beach while sipping some hot coffee was truly a special experience.
Paired with a hike on the Vatnajökull glacier and some delicious mushroom soup at the end of the day, this was a once-in-a-lifetime adventure!
-My first time touring the Ring Road in Iceland in early March. We were surprised at the last minute by a strong gale in the Westfjords and found refuge in our friend's home. Since all roads were closed, we explored this small fishing village and ended up in the local outdoor hot pool. Soaking in wonderfully hot water while snow is falling on your head turned out to be my favorite memory of this trip!"

Alicia is part of the following groups: Iceland Travel Agents
Top itineraries and travel advice
Road trip itineraries

Recent trip reviews for Alicia

Alicia was fantastic! So easy to work with an...
Iceland | Aug 27 - Aug 31, 2026

Teresa
Teresa S.
Newark, NJ | Reviewed on Sep 01, 2026

Alicia was fantastic! So easy to work with and definitely listened to what I wanted and planned accordingly. I really appreciated a video meeting to plan, it just felt more personal. She also checked in with me on arrival, made sure I was all set and that she was available should I need something while I was there and/or the office contact. I wanted to do as much as possible and at the same time, not have to do a lot of “thinking”..please just tell me where to be and when! The app made that so easy. My trip was jammed packed in the best possible way!

Local specialist: Alicia Jean-Talon

Shout out to Alicia, I just want to say how g...
Iceland | Aug 12 - Aug 23, 2026

E
E V.
Denver, CO | Reviewed on Aug 25, 2026
Shout out to Alicia, I just want to say how great it was working with Alicia. She had a great amount of information about Iceland that helped us plan our hikes, sights, and provided details that only someone with personal knowledge of Iceland could provide. She had endless patience and was a critical part of planning our family trip for 6 adults. We drove from the Westman Islands to the South, the Golden Circle, the Snaefellsnes Peninsula, Westfjords, and Reykjavik and loved it all. Read more

Shout out to Alicia, I just want to say how great it was working with Alicia. She had a great amount of information about Iceland that helped us plan our hikes, sights, and provided details that only someone with personal knowledge of Iceland could provide. She had endless patience and was a critical part of planning our family trip for 6 adults. We drove from the Westman Islands to the South, the Golden Circle, the Snaefellsnes Peninsula, Westfjords, and Reykjavik and loved it all.

Hotel Reviews
Central Apartments
Vestmannaeyjar

It lacked basic kitchen items, like hot pads to pull items out of the oven and had to use a towel, It also has an odd setup where you have to walk through one bedroom to get to the third and was too warm. It was also hard to locate.

Authenticity & Character
Location
Cleanliness & Comfort
too warm and needs more basic kithchen supplies
Stracta Apartments Orustustaðir
Kirkjubæjarklaustur

The place was nice and comfortable. We had rooms and one did not have hot water for the entire 2 day stay.

Authenticity & Character
Location
very isolated
Staff
staff told us to wait 20 minutes and we would have hot water but we never had more than 5 minutes of warm water
Cleanliness & Comfort
hot water but breakfast was good
Blue Vacations - Blue View Cabins
Selfoss(Reykholt)

Lovely place and views.

Authenticity & Character
Location
Cleanliness & Comfort
too warm
Peninsula Suites
Hellnar

amazing views, great mini kitchen, bedding very comfortable. Our favorite place to stay during our 12 nights.

Authenticity & Character
Location
near beautiful walk, easy to find.
Staff
The place is all large windows with beutiful views but gets very warm. We had 2 rooms and they come with air conditioning. One rooms air conditioning didn't work. Someone came out to fix it but it then stopped again after 10 minutes and the place was too warm withouth air conditioner.
Cleanliness & Comfort
everything looks new, well stocked kitchen items
Fosshotel Stykkishólmur
Stykkishólmur
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Latrabjarg
Vesturbyggð
Authenticity & Character
very authentic, loved this place
Location
beautiful location
Staff
very friendly staff/owner, great meals, could not be more helpful
Cleanliness & Comfort
Dufan Apartments
Bolungarvik

The place was very nice, comfortable and well stocked.

Authenticity & Character
Location
I cannot stress enough the poor the check in instructions are. We were told to look for numbers and letters to find the place that did not correlate with any of the information on buildings or room. There are actually 2 buildings. One is dirty, smells, and had bugs everywhere so we thought we could not be in the right location. We then spent a ridiculous amount of time trying to locate the place but thought because it was small town we could find it if we looked. No one answered the phone in the confirmation information we received. We tried to look at photos to identify the building but none are provided. However, we saw a different number on a photo and called it. Then we spoke to the owner who provided us the information we needed. The other building where this apartment is located is clean and the apartment is lovely. However no one should rent here until the owner provides accurate checkin and location information. The apartment corresponds to name but again there are letter or numbers that we were told to look for.
Staff
Very helpful once we had the correct phone number, which we only found in photos of the property.
Cleanliness & Comfort
Reykjavik Residence Apartment Hotel
Reykjavík

Great location in the heart of the area.

Authenticity & Character
Location
our room was street level, which was a bit loud, great breakfast and very cute place with kitchen.
Staff
very helpful
Cleanliness & Comfort
Activity Reviews
Ribsafari Boat Tour
Westman Islands

They give you great clothing that keeps you warm. We had a cloudy day so it impacted our ability to see, but it also kept the puffins closer to the water and we did get to see many of them even in late august. We could still close up to the island and all the sites; we just could not get bearings because we could see the main island. Our group of 6 had a great time with music, ride, and learning about the locals and their traditions.

Quality of Experience
Guides, Drivers and Staff
Transport
ferry ride was fun
Reykjanesta
Iceland
Svodufoss
Snæfellsnes Peninsula
Local specialist: Alicia Jean-Talon
Alicia
Alicia Jean-Talon
Local specialist in France/Iceland | Replied on Aug 27, 2026

Thank you so much for taking the time to leave us a review, Elena!
It's great to hear that the whole family loved the trip :)
It was a real pleasure to work with you on this trip, and I am very happy to hear that you all enjoyed discovering this incredible country.
I wish you all the best, and many more adventures to come!
Warm regards,
Alicia

Alicia put together a fantastic adventure for...
Iceland | Aug 11 - Aug 19, 2026

Rebecca
Rebecca B.
Australia | Reviewed on Aug 20, 2026

Alicia put together a fantastic adventure for us - I can't sing enough praises. Lots of options, lots of brilliant suggestions, endlessly responsive to our questions and changes in plans. We had the most amazing week.

Local specialist: Alicia Jean-Talon
Alicia
Alicia Jean-Talon
Local specialist in France/Iceland | Replied on Aug 21, 2026

Hi Arlo and Rebecca,

Thank you so much for the kind words, I am so glad you enjoyed your trip!
I wish you amazing future adventures and many hikes in magnificent places!
Warm regards,
Alicia

Smooth 2 week trip to Iceland
Iceland | Jun 12 - Jun 25, 2026

Beka
Beka A.
Dallas, TX | Reviewed on Jul 13, 2026
We had a wonderful planning experience with Alicia that resulted in an amazing trip to Iceland! Alicia was responsive to all of our requests and changes, both pre-trip and during the trip. She did a great job of adjusting the itinerary to our pacing and finding that line between having options and being overwhelmed with too many choices. When I had questions, it was so nice to be able to ask someone with local knowledge of the area and culture. Icelandic hospitality is top-notch. The food... Read more

We had a wonderful planning experience with Alicia that resulted in an amazing trip to Iceland! Alicia was responsive to all of our requests and changes, both pre-trip and during the trip. She did a great job of adjusting the itinerary to our pacing and finding that line between having options and being overwhelmed with too many choices. When I had questions, it was so nice to be able to ask someone with local knowledge of the area and culture.

Icelandic hospitality is top-notch. The food is freshly prepared and incredibly good. The hotel/hostel staff are helpful and welcoming. We changed hotels nearly every night of a 2 week trip and only had 1 or 2 minor issues, which is pretty incredible! It was so nice to have everything booked and arranged so that we could just enjoy the experience.

Hotel Reviews
Guesthouse Gullsól

The guesthouse made a great home base for our time in Grimsey. The rooms were small but comfortable. We had a cool view of the dock as a fisherman offloaded his catch of fish. You can bring food and prepare it in the guesthouse kitchen or eat at the restaurant nearby. The restaurant was very good. Just be aware, if you need groceries, the grocer is only open for a few hours each day and, as you can imagine, has limited options. Grimsey is a special place. It is absolutely worth it to stay a night or two!

Authenticity & Character
You're staying in an old house converted into a hostel and shop. They did a good job retaining the feel of a home while making it accessible to guests.
Location
Close to the airport and local restaurant
Staff
Cleanliness & Comfort
Hotel Hamar
Borgarnes

Very nice hotel. The staff was friendly and helpful. The rooms were spacious. The onsite hotel was top notch.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stora Asgeirsa Guesthouse

It was so neat to be able to stay on a working farm. The owner, Mangus, was friendly and happy to show us around the horse stable. We loved getting to watch the mom and baby horses grazing in the pasture near the house. The rooms are comfortable and clean with an amazing view!

Authenticity & Character
It's on a working farm. You can have a chat with the farmer and learn more about life in Iceland.
Location
Great halfway stop between Akureyri and the Westfjords or Snaefellsness Peninsula.
Staff
Cleanliness & Comfort
Sel - Hótel Mývatn
Myvatn

The staff was very helpful and hospitable. We stayed two nights during the halfway point of our trip and were able to use their laundry service (2 night stay is required). The rooms were very nice. They felt more like an American hotel due to the larger size, bathtub, and having several electrical outlets throughout the room. The restaurant on site is very good with a large selection including a buffet option that includes traditional Icelandic foods like lamb stew and fermented shark.

Authenticity & Character
Location
Very close to several scenic stops in the area. You don't have to drive far to see a lot.
Staff
We had a mix up because of how our rooms were booked. The staff discovered the issue and resolved it quickly.
Cleanliness & Comfort
Very clean. Larger rooms with lots of electrical outlets. The only downside was the absence of a fridge in the room.
Skuggi Hotel by Keahotels
Reykjavík

Very nice hotel with friendly staff. The breakfast was excellent. They also have a free parking garage for guests. We really appreciated not having to worry about finding and paying for overnight parking.

Authenticity & Character
Location
Close to the restaurants and shops, but off the path enough to avoid a lot of noise.
Staff
Cleanliness & Comfort
Hótel Kea by Keahotels
Akureyri

The hotel is very nice. It's probably the fanciest hotel we stayed at in Iceland. The staff are very helpful and the breakfast was good. However, since it's right off of the main street, it can be very loud in the evening with events going on or people enjoying themselves outside. We stayed two nights and there was a good amount of noise both nights when we were trying to sleep. Our room on the east side of the hotel also got quite warm in the morning with the sun streaming in.

Authenticity & Character
Location
Very convenient to the restaurants and shops in town. However, that brings with it a lot of noise.
Staff
We stayed two nights with a trip to Grimsey in between. The staff was very accommodating in letting us store our luggage there while we were gone.
Cleanliness & Comfort
Hvammstangi Cottages
Hvammstangi

This was one of my favorite places to stay in Iceland. It's tucked away in the countryside of a small town. Right outside of our cabin, we had a view of a small stream with several birds. Just beyond that was a field with grazing horses. Even though there are 8 cabins bunched together, it was so quiet and peaceful.

Location
The view was spectacular, and it was so peaceful!
Cleanliness & Comfort
It's a tiny cabin, but it's set up well. It felt like we had plenty of space. The bunk bed is tucked into a corner, which made it feel darker in the room at night. Probably one of the best night's sleep I had on the trip.
Hotel Laugarvatn
Laugarvatn

We had a great stay at Hotel Laugarvatn. It's a easy drive from Thingvellir National Park, Geyser, and Gullfoss. We ate dinner at Lindin (so good!) and walked down to the lake by the geothermal baths to see the steaming sand where they bury and bake the geyser bread. Very cool area!

Authenticity & Character
Location
Central to several stops on the Golden Circle route.
Staff
Cleanliness & Comfort
Activity Reviews
Vatnshellir lava cave tour
Iceland

The lava cave tour was very interesting. The guide did a great job of explaining how the cave was formed, the different colors of the rocks, and the viking lore of trolls living in the peninsula.

Quality of Experience
Guides, Drivers and Staff
Icelandic Lava Show
Iceland

The lava show was so good! It was incredible to see the lava flow and watch how it quickly changed form. Feeling the heat in the room change as the lava flowed down really put into perspective how hot the lava is. The narrator was very knowledgeable and shared interesting facts about the geology and nature of lava.

Quality of Experience
Guides, Drivers and Staff
Into the Glacier
Iceland

The Into the Glacier tour was an incredible, unique experience. The transportation and transfer process was smooth. The guide when we got to the glacier was very knowledgeable and shared interesting facts about the glacier and about Icelandic history and culture. We were able to take our time looking around and taking pictures, inside and outside the cave. It didn't feel rushed at all. Just enjoyable.

Quality of Experience
Guides, Drivers and Staff
The guide was Icelandic and shared his heritage and experience growing up in Iceland.
Transport
Local specialist: Alicia Jean-Talon
Alicia
Alicia Jean-Talon
Local specialist in France/Iceland | Replied on Jul 19, 2026

Dear Beka,
Thank you so much for your detailed review and useful comments!
I am so happy that you enjoyed the unique beauty of Iceland (and that you got to visit Grimsey!). It was a great pleasure working with you to create this adventure.
Warm regards from Iceland!
Alicia

Alicia was my right hand woman during this whole trip!
Iceland | Jun 12 - Jun 21, 2026

Jaime
Jaime F.
Charleston, SC, USA | Reviewed on Jun 22, 2026
It was so great to work with Alicia. She was so helpful and very responsive! I recommend doing a lot of your own research too so you can feel confident adjusting your plan if needed. I also recommend training ahead of time if you plan on hiking a lot. The elevation is a bear! 10 days was a great amount of time for our trip but would have loved maybe 2 more days. We rented a 4x4 and explored the golden circle and down to the south.
This was the greatest trip of my 50 years!
Read more

It was so great to work with Alicia. She was so helpful and very responsive! I recommend doing a lot of your own research too so you can feel confident adjusting your plan if needed. I also recommend training ahead of time if you plan on hiking a lot. The elevation is a bear! 10 days was a great amount of time for our trip but would have loved maybe 2 more days. We rented a 4x4 and explored the golden circle and down to the south.
This was the greatest trip of my 50 years!

Hotel Reviews
The Reykjavík Edition
Reykjavik

Spring for the nicer room with a view!

Authenticity & Character
Location
Staff
Hótel Jökulsárlón - Glacier Lagoon Hotel
Hofn

This is one of the best hotels I’ve stayed at! We had a superior room. It was hands-down the nicest room I’ve ever stayed in. The design of the hotel is wide open and airy, floor to ceiling windows to take the view. Lots and lots of seating areas, beautiful breakfast buffet and fantastic bar menu. I highly recommend the pulled pork sandwich. The sheep wandering around the hotel grounds was so appreciated and charming. The outdoor bathing experience was perfect. If only they had a spa!!

Authenticity & Character
The turf roof is amazing and the sheep wander the grounds were so fun!
Location
Amazing views!!
Staff
Everyone was so so helpful and kind.
Cleanliness & Comfort
I cannot say enough nice things about this hotel. It was a perfect place to relax. I recommend taking a day or at least a half to enjoy it.
UMI Hotel
Rangárþing eystra

The hotel was under construction when we stayed there. It’s a little small, but I think the construction will help. The walk down to the private beach is incredible. Perfect location to explore the area!

Authenticity & Character
Location
The beach and convenience.
Staff
Cleanliness & Comfort
ION Adventure Hotel
Nesjavellir
Authenticity & Character
Reallly fun designs! Great room at the front of the hotel for watching northern lights in the winter or just relaxing in the summer. Dinning room wide open with huge windows to take in the view.
Location
Set away from the hustle and bustle. Great walking trails around the hotel
Staff
Cleanliness & Comfort
There was no exhaust fan in our bathroom, which made the room very steamy in the summer. We had one of the family rooms on the bottom floor I wish it had a better view.
Silica Hotel
Grindavík

Spring for the retreat blue lagoon package and a lagoon room! So worth it.

Authenticity & Character
The design is so special. It feels like one with the surrounding environment.
Location
Like nothing you’ve ever seen. Straight off the plane is the best way to refresh from travels.
Staff
Cleanliness & Comfort
The beds were so comfortable and the room was spotless. The breakfast buffet was wonderful.
Activity Reviews
Skaftafell Glacier Hike
Iceland

A great adventure! The guides were so amazing. Particularly Anya.

Quality of Experience
Guides, Drivers and Staff
Sky Lagoon
Iceland

The blue Lagoon is better. The experience is the same.

Quality of Experience
Laugaras Lagoon
Iceland

Wild and beautiful. A true Icelandic experience.

Quality of Experience
This Lagoon is off the beaten path. On the day we were there courses were herded past. It was incredible.
Puffin watching tour at the Ingolfshofdi cape
Iceland

The puffin tour was hands down one of the best things!! The guide was super knowledgeable and third generation. They started as sheep farmers and now run these tours. Really cool tractor ride out to the island and fun walk up the black sand dune. Once up to the grassy part of the island you are not prepared for what you see! 100’s of puffin flying, building nests just hopping around. You can get so close to them they aren’t afraid of you unless you make fast movements. We were really lucky with the weather just a little rain to keep them close to home but not enough to send them into their nests. I HIGHLY RECOMMEND

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alicia Jean-Talon
Alicia
Alicia Jean-Talon
Local specialist in France/Iceland | Replied on Jul 08, 2026

Hi Jaime and Jackie,

Thank you so much for this detailed review!
I was very happy to help you plan your birthday trip, and I am even happier to hear how much you enjoyed it!
It was great to get to build this itinerary together, and I wish you many exciting adventures to come!
All the best,
Alicia

One Beautiful Thing After Another
Iceland | May 5 - May 11, 2026

C
Connie K.
Newark, NJ | Reviewed on May 14, 2026
We had an amazing trip to Iceland which we will remember forever and a significant part of the success of the trip was the planning by Kim Kim and our local specialist, Alicia. Alicia listened closely to what we wanted, understood our traveling vibe - how much we wanted to drive in a day, the kinds of things we wanted to see and do and the kind of experience we wanted to have - and she planned an itinerary that matched the mandate exceptionally well. She was very responsive and... Read more

We had an amazing trip to Iceland which we will remember forever and a significant part of the success of the trip was the planning by Kim Kim and our local specialist, Alicia. Alicia listened closely to what we wanted, understood our traveling vibe - how much we wanted to drive in a day, the kinds of things we wanted to see and do and the kind of experience we wanted to have - and she planned an itinerary that matched the mandate exceptionally well. She was very responsive and communicative, had great ideas, and even handled a last-minute glitch seamlessly. Alicia helped us create a self-guided portion of the trip with a short group-guided portion and the combination was great. It is difficult to say what part of our trip was the most memorable as each natural wonder seemed more beautiful and awesome than the next. We enjoyed staying near the Harbor in Rejkyavik and beyond that it is hard to choose between the waterfalls, black sand beaches, glacier lakes and ice formations and lava fields. But one thing is certain: a steamy hot water lagoon experience is a must and is amazing whether it's sunny or cloudy and rainy.

Activity Reviews
Premium Puffin Tour from Reykjavik
Reykjavík
Quality of Experience
Guides, Drivers and Staff
The Puffin tour guides were so nice and friendly and knowledgeable. And the puffins so adorable!
Two day/one night South Coast tour - Day 1
Iceland
Quality of Experience
Guides, Drivers and Staff
Our guide, Addi (with the company, Nice), was just awesome.
Transport
Rye Bread tour (Geothermal bakery)
Iceland
Quality of Experience
Sky Lagoon
Iceland
Quality of Experience
Local specialist: Alicia Jean-Talon
Alicia
Alicia Jean-Talon
Local specialist in France/Iceland | Replied on May 15, 2026

Thank you, Connie and Peter!

It is so nice to hear you loved discovering Iceland, and that your trip went so well!
It's been an absolute pleasure working with you both on your birthday trip, and I wish you all the best for your next travels!

Warm regards,
Alicia

Iceland was great, very beautiful and peaceful
Iceland | May 4 - May 10, 2026

D
Doug B.
Chicago, IL | Reviewed on May 11, 2026

Alicia was very responsive throughout. answering all questions, clarifying things, dealing with changes. Highlights were private Golden Circle tour, Reykavik Food tour, and the natural beauty. Would love to go back and see other areas we didn't get to this time around.

Local specialist: Alicia Jean-Talon
Alicia
Alicia Jean-Talon
Local specialist in France/Iceland | Replied on May 25, 2026

Thanks for taking the time to write a message, Doug and Jen!
I'm glad to hear that you enjoyed your trip to the land of fire and ice, especially the Golden Circle and food walk!
It was very nice to work with both of you and to help craft an itinerary that showcases the beauty of South Iceland.
I'll be happy to help if you plan to come back and visit the rest of the country!
Safe travels, and all the best for your next adventure!
Kind regards,
Alicia

Our trip to Iceland with Alicia from KimKim T...
Iceland | Dec 24 - Jan 1, 2026

Arecia
Arecia F.
the Netherlands | Reviewed on Jan 02, 2026
Our trip to Iceland with Alicia from KimKim Travel was absolutely amazing. The Magma hotel in Tunga was charming, and the food experiences were delicious and memorable. From the Blue Cave tour to the New Year’s cruise, every moment was well-organized and exceeded our expectations. We felt like family and created lifetime memories. Read more

Our trip to Iceland with Alicia from KimKim Travel was absolutely amazing. The Magma hotel in Tunga was charming, and the food experiences were delicious and memorable. From the Blue Cave tour to the New Year’s cruise, every moment was well-organized and exceeded our expectations. We felt like family and created lifetime memories.

Hotel Review
Magma Hotel
Kirkjubæjarklaustur

From the staff's view to the staff everything was absolutely incredible.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Alicia Jean-Talon
Alicia
Alicia Jean-Talon
Local specialist in France/Iceland | Replied on Jan 02, 2026

Thanks for your kind words, Arecia and Demetrius.
I'm very happy to hear you loved your trip. It's been a pleasure crafting your Christmas/New Year's Eve adventure in the land of Ice and Fire!
I wish you a very happy New Year and great travels in the future!
All the best,
Alicia

We had such a wonderful experience working wi...
Iceland | Aug 8 - Aug 12, 2025

Lisa
Lisa A.
Blacksburg, VA | Reviewed on Aug 20, 2025
We had such a wonderful experience working with Alisha on our Iceland trip! Everything was so thoughtfully planned, and we especially appreciated the clear driving directions that made exploring on our own easy and stress-free. The premium puffin tour was absolutely incredible, and the kayak on the glacier lagoon was a once-in-a-lifetime experience. We also loved the hiking spots she recommended—especially Mulagljúfur Canyon, with its breathtaking views of waterfalls. The hotels she selected... Read more

We had such a wonderful experience working with Alisha on our Iceland trip! Everything was so thoughtfully planned, and we especially appreciated the clear driving directions that made exploring on our own easy and stress-free. The premium puffin tour was absolutely incredible, and the kayak on the glacier lagoon was a once-in-a-lifetime experience. We also loved the hiking spots she recommended—especially Mulagljúfur Canyon, with its breathtaking views of waterfalls. The hotels she selected were top-notch and perfectly located, which made each stop along the way even more enjoyable. Alisha made the whole process smooth and enjoyable, and we’re so grateful for her expertise in creating such a memorable adventure!

Local specialist: Alicia Jean-Talon
Alicia
Alicia Jean-Talon
Local specialist in France/Iceland | Replied on Aug 21, 2025

Thank you, Lisa and Guy, for this feedback.
I'm so glad you had a great trip in Iceland!
Wish you a lot of great travels in the future and all the best.
Warm regards,
Alicia

Overall Great Experience
Iceland | Jul 13 - Jul 19, 2025

N
Nicole B.
Newark, NJ | Reviewed on Jul 21, 2025
We had a short amount of time to plan our trip, and Alicia came through with great suggestions and wonderful accommodations. We particularly enjoyed the Puffins and Volcanos tour with Ebbi on the Westman Islands! Alicia was responsive and knowledgeable, and it's hard to pick a favorite part of our trip as everything was wonderful in very different ways! The only things that kept the experience from being a 5/5 review were finding out when we got to our hotel in the Westman Islands that... Read more

We had a short amount of time to plan our trip, and Alicia came through with great suggestions and wonderful accommodations. We particularly enjoyed the Puffins and Volcanos tour with Ebbi on the Westman Islands! Alicia was responsive and knowledgeable, and it's hard to pick a favorite part of our trip as everything was wonderful in very different ways! The only things that kept the experience from being a 5/5 review were finding out when we got to our hotel in the Westman Islands that we were on the 3rd floor of a hotel with no elevator (and a lot of heavy luggage), and not having clearer check in instructions attached to our reservation at the Glacier View Guesthouse. I also had to spend several hours plotting out drive times between each attraction and average time spent at each, in order to ensure we'd arrive at our timed destinations on time and not miss out on anything. Having this information available ahead of time would have saved me several hours of work, but I'm glad I took the time to do it as it made our trip much less stressful!

Activity Reviews
Puffin and Volcano Tour
Puffin and Volcano Tour
Westman Islands

Amazing, and great guide!

Quality of Experience
Guides, Drivers and Staff
Transport
Rye Bread tour (Geothermal bakery)
Rye Bread tour (Geothermal bakery)
Iceland

So amazing, and best rye bread we had the whole week, hands down!

Quality of Experience
Guides, Drivers and Staff
Transport
Walking tour with easy to navigate paths.
Local specialist: Alicia Jean-Talon
Alicia
Alicia Jean-Talon
Local specialist in France/Iceland | Replied on Jul 22, 2025

Thanks a lot for your kind words and feedback about your trip, Nicole.
Iceland truly is a one-of-a-kind destination, and it was an absolute pleasure helping you plan this adventure!
I am sorry you experienced some miscommunications regarding the accommodation, as we always do our best to make sure guests always have the correct information. We will look into this to ensure that it does not happen again.
I appreciate you taking the time to leave us a nice message, and would be happy to help if you plan on coming back some other time!
Kind regards,
Alicia