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Emanuela Grieco

I am an Italian Travel Designer mostly based in Iceland.
Traveling has been my passion since I was young, being always fascinated by other cultures and people.
In 2005, after living and studying in Norway and Denmark, I got my degree in Scandinavian languages and cultures at the university in Rome and began to travel the world. I never stopped since then.
So far, I have been traveling for 20 years across more than 100 countries and lived in 12 different ones. And counting....
In 2016, after an unforgettable summer spent in Kulusuk, East Greenland, I went back to Italy to get a new degree as a Travel Designer in order to make my love for traveling becoming my job. So now here I am, on this amazing new adventure called Arctic Travel Designer, where I can finally help people making their Arctic dream becoming true.

What places and activities do you specialize in?

"I specialise in customised experiential holidays across Iceland and Greenland. Having lived in both countries allows me to have a deeper insight about places and activities not to miss when visiting these stunning countries."

How did you get involved in travel?

"I am a globetrotter at heart, who loves slower paced travels, experiencing and taking my time to get absorbed by new cultures and people.
I mostly travel alone. My first solo trip was in 2003 when I discovered the beauty of exploring and discovering the world and simply never managed to stop since then. Traveling for me is not only a life style but it is my life in general. I simply can´t stay still in one place...and who would, when there is the entire world to be discovered out there?"

Please share a unique travel experience you will never forget.

"My most beautiful travel experience has been being part of "Viking Across Africa", the first overland expedition ever to go from Iceland to South Africa.
Back in 2013, together with other 16 adventurers, I traveled for seven months across 23 countries, for 22000 miles, on an old war truck, experiencing some of the most remote places and people in the world. The experience of a lifetime!"

Emanuela is part of the following groups: Iceland Travel Agents, Greenland Travel Agents
Black Sand Beach near Vík
Iceland's Golden Cirlce in Winter - 6 Days

This winter tour through Iceland's south coast explores some of the country's most beautiful scenery, stopping at the waterfalls of Seljalandsfoss, Skógafoss, and Gullfoss, as well as the black-sand beach of Reynisfjara to observe the Dyrhólaey sea stacks. You'll hike along glaciers in Vatnajökull National Park and stop to admire the Jökulsárlón Glacier Lagoon, all while hoping to catch the northern lights in the evening. Explore the capital city of Reykjavik and the popular village of Vík, ending the trip with a soak in the milky waters of the Blue Lagoon.

Kirkjufellsfoss waterfall, Iceland
Ultimate Iceland Itineraries: 5, 7, 10 & 14 Days

When it comes to planning the perfect Iceland itinerary, we have you covered. Our researchers scouted the island, our Iceland experts chipped in, and then we asked travelers themselves what cool sights and chill activities most thrill them. Then we assessed how much time most travelers are likely to have. We put all these ingredients together to come up with a satisfying hlaðborð (smorgasbord) of itineraries. Read on for our top recommendations for itineraries of 5, 7, 10, and 14 days.

Skogafoss waterfall, Iceland
How Kimkim Trips Works in Iceland

Travelers love Iceland for its wild landscapes, Reykjavik's cultural charms, and the seasonal magic of the Northern Lights. Work with a kimkim travel specialist to experience it all (while escaping the crowds): discover glaciers and waterfalls, stay in remote farmhouses, hike breathtaking trails, and do Reykjavik like a local. Read on to learn what it's like to plan a trip with kimkim, starting with customizing the perfect itinerary.

Recent trip reviews for Emanuela

Jonathan

Jon & Jane love Iceland & Emanuela · Iceland - Sep 3 - Sep 8, 2021

Traveler: Jonathan B. - Local specialist: Emanuela Grieco

Hi, I’m Jon. I live in Chicago and recently traveled to Iceland with my partner Jane. It’s hard for me to express the grandeur you’ll see in the Icelandic landscape, but I can tell you that Emanuela and kimkim helped us make some incredible memories without having to negotiate many of the details that pull me out of the magical moments that make traveling memorable and fulfilling. I had previously used kimkim for adventure travel in the Altai Mountain Region of Western Mongolia, so I knew... read more

Hi, I’m Jon. I live in Chicago and recently traveled to Iceland with my partner Jane. It’s hard for me to express the grandeur you’ll see in the Icelandic landscape, but I can tell you that Emanuela and kimkim helped us make some incredible memories without having to negotiate many of the details that pull me out of the magical moments that make traveling memorable and fulfilling. I had previously used kimkim for adventure travel in the Altai Mountain Region of Western Mongolia, so I knew their value and attention to tailoring each trip for my personal taste. Emanuela didn’t disappoint. From our first emails about our Icelandic road trip to the last minute changes and concierge style help in-country, I wholeheartedly recommend her service if you’re planning a trip to Iceland. She picked hotels and guest house stays that offered us value and style, and she worked in every stop we had on our must see list (black sand beaches, hiking, waterfalls, glaciers, great restaurants, and hot springs, lots and lots of hot springs), and gave us marvelous suggestions that really made for remarkable memories. She helped us, but it still felt like our trip rather than a package deal, this did not feel generic at all. Regarding cost, her fee is a drop in the bucket compared to the amount of time it would have taken us to research and book all the details she put together for us, then there was the advice on traveling in this unique country and time in all our lives. I give Emanuela 10 out of 10.

Nathan

Great Experience for Road Trip in Iceland · Iceland - Aug 31 - Sep 5, 2021

Traveler: Nathan A. - Local specialist: Emanuela Grieco

The service that KimKim and Emanuela (our trip planner) provided was great! We decided to do a road trip in Iceland and Emanuela worked out all the details. She rented the car, reserved hotels and restaurants, was available whenever we needed her. Our budget was also respected as well.

The trip itself was wonderful and I would recommend that other people do the same trip if they can.

Emanuela did an amazing time organizing my br... · Iceland - Aug 15 - Aug 24, 2021

Traveler: Jamie B. - Local specialist: Emanuela Grieco

Emanuela did an amazing time organizing my brother and I's trip around the ring road. She not only organized our accommodations, but had amazing restaurant recommendations and new all the best sites to stop at along the way. It made everything so much easier, so we could relax and focus on enjoying Iceland. We absolutely could not recommend her services enough!

Emanuela and Kim Kim did A GREAT JOB for our Family Trip to Iceland! · Iceland - Aug 12 - Aug 21, 2021

Traveler: FRED H. - Local specialist: Emanuela Grieco

We can highly recommend Emanuela without reservation.

She did a fantastic job putting together our Family Trip coordinating travelers from two continents and multiple time zones. Our hotel accommodations were thoughtfully chosen and in the city of Reykjavik was particularly exceptional (Hotel Odinsve). It afforded us a "home base" with easy walking distance to the harbor, restaurants, museums and shops.

Our trip excursions- snowmobiling on a glacier with Mountaineers of Iceland;... read more

We can highly recommend Emanuela without reservation.

She did a fantastic job putting together our Family Trip coordinating travelers from two continents and multiple time zones. Our hotel accommodations were thoughtfully chosen and in the city of Reykjavik was particularly exceptional (Hotel Odinsve). It afforded us a "home base" with easy walking distance to the harbor, restaurants, museums and shops.

Our trip excursions- snowmobiling on a glacier with Mountaineers of Iceland; Boat trip in an iceberg lagoon adjacent to a glacier with Fjallsarlon Iceberg Boat Tours; riding Icelandik horses on the beach in Vik with Vik Horse Adventures; and the Ice Cave Tour with Katlatrack were all spectacular. The arrangements Emanuela made were excellent and we had a great time learning about Iceland history and geography with all of our guides at these venues. Each and every guide we had was extremely dedicated to sharing their knowledge of their country with us, and our safety was of utmost concern.

We highly recommend Emanuela and Kim Kim and have already passed our agenda on to friends and family for future trips.

One of our best vacations ever · Iceland - Aug 3 - Aug 18, 2021

Traveler: Bill B. - Local specialist: Emanuela Grieco

Emanuela arranged for us one of the best vacations we have ever taken. Every day was an adventure to new places and experiences with a bit of respite thrown in every couple of days to let us recharge. The hotels were excellent, and her restaurant recommendations were always great, from the best fish and chips in Iceland to fine cuisine next to the harbor in Reykavik (Kopar) and great restaurants in Stykkisholmar (Narfeyrarstofa), Akureyri (Strikid) and Lake Myvatn (Vogafjos Farm). Probably... read more

Emanuela arranged for us one of the best vacations we have ever taken. Every day was an adventure to new places and experiences with a bit of respite thrown in every couple of days to let us recharge. The hotels were excellent, and her restaurant recommendations were always great, from the best fish and chips in Iceland to fine cuisine next to the harbor in Reykavik (Kopar) and great restaurants in Stykkisholmar (Narfeyrarstofa), Akureyri (Strikid) and Lake Myvatn (Vogafjos Farm). Probably the high point of the trip was the super Jeep trip to Askja Crater across 100km of Icelandic lava desert with our own guide, who was both entertaining and extremely good in helping JoAnne to push her limits in hiking. The waterfalls all around Iceland were magnificent, particularly Dettifoss and Selfoss, and we very much enjoyed walking behind Seljalandfoss, although we regretted not wearing our waterproof gear. Emanuela was also available to assist us throughout the trip, even checking in to make sure that things were going well. In looking back, we realize that we were unable to see all the sights that Emanuela included but with luck we will get back to Iceland for the ones we didn’t see.

Emily

Emanuela planned a memorable, spectacular tri... · Iceland - Jul 31 - Aug 7, 2021

Traveler: Emily C. - Local specialist: Emanuela Grieco

Emanuela planned a memorable, spectacular trip to Iceland for me. Everything went off without a hitch, other than the helicopter ride over the volcano (which I booked on my own) due to poor visibility. A one-week trip of a lifetime! Best of the trip? The ice cave. Don’t miss it!

The perfect trip to reenter the world after L... · Iceland - Jul 23 - Jul 29, 2021

Traveler: Crystal N. - Local specialist: Emanuela Grieco

The perfect trip to reenter the world after Lockdown.
We worked with Kimkim and Emanuela to plan the perfect anniversary trip for my husband and I to drive from the east to west coast of Iceland.
Emanuela was perfect at every stage of planning, hearing what we were looking for, and delivering exactly what we wanted. There was not one part of our trip that wasn't perfectly orchestrated.
In our itinerary, not only included all the "must see" popular sights, but she also included many off the... read more

The perfect trip to reenter the world after Lockdown.
We worked with Kimkim and Emanuela to plan the perfect anniversary trip for my husband and I to drive from the east to west coast of Iceland.
Emanuela was perfect at every stage of planning, hearing what we were looking for, and delivering exactly what we wanted. There was not one part of our trip that wasn't perfectly orchestrated.
In our itinerary, not only included all the "must see" popular sights, but she also included many off the beaten path ideas and recommendations for us, and all the restaurants she mentioned were above and beyond delicious.
I would highly recommend Emanuela and KimKim to create your perfect trip.

Michael

Great Trip to Iceland · Iceland - Jul 28 - Aug 2, 2021

Traveler: Michael B. - Local specialist: Emanuela Grieco

Emanuela did a good job at planning our trip to Iceland. We had the plane tickets, the car, but nothing else. It was a last minute trip. She put together a trip that worked within our timeframe, budget, and interests.

Since we had a car, she provided links to Google Maps that we were able to follow daily which included all of our stops. She also provided recommendations for different restaurants along our route. She handled the booking of all of the activities and hotels.

The trip was... read more

Emanuela did a good job at planning our trip to Iceland. We had the plane tickets, the car, but nothing else. It was a last minute trip. She put together a trip that worked within our timeframe, budget, and interests.

Since we had a car, she provided links to Google Maps that we were able to follow daily which included all of our stops. She also provided recommendations for different restaurants along our route. She handled the booking of all of the activities and hotels.

The trip was organized well and enabled us to see many things in the 6 days we were there. She was in good communication during the trip and provided us with a 24-hour contact # in case there were any issues during our travels.

Would definitely recommend her to other travelers.

Amazing 10 days in Iceland · Iceland - Jul 2 - Jul 11, 2021

Traveler: Arun S. - Local specialist: Emanuela Grieco

I was looking for my first post Covid trip and Iceland Ring road travel was on my mind. During that research I came across KimKim and connected with a wonderful person by name of Emanuela. With three of us planning to travel together we wanted to drive through stunning Icelandic nature, photograph puffins, arctic terns and whales, stay in apartments and have good driving directions to all the places we wanted to visit. Told her the $ amount we want to spend. As the itinerary was built I was... read more

I was looking for my first post Covid trip and Iceland Ring road travel was on my mind. During that research I came across KimKim and connected with a wonderful person by name of Emanuela. With three of us planning to travel together we wanted to drive through stunning Icelandic nature, photograph puffins, arctic terns and whales, stay in apartments and have good driving directions to all the places we wanted to visit. Told her the $ amount we want to spend. As the itinerary was built I was able to add or subtract locations. End product was a 62 page document with all the driving directions plus SUV and 8 different stay locations organized. I purchased the Air ticket and rest was handled by her. The best part of the trip was she or her team mate were available all the time to help us out while we were there. PCR Test direction was conveniently included a day before our departure to US. There are many memorable moments of this trip. Trekking to the volcano which is still spilling lava, strolling through Akureyri, visiting a small village, Borgarfjordur Eystri with a population of 100 providing an amazing opportunity to watch Puffins from very close quarters. I am yet to download 3200 pictures which I took. Thanks to KimKim and Emanuela. We had such wonderful time in Iceland!! Icing on the cake was visiting Blue Lagoon before our flight to US.

One of the best family vacations we've ever h... · Iceland - Jun 13 - Jun 22, 2021

Traveler: Francisco D. - Local specialist: Emanuela Grieco

One of the best family vacations we've ever had - and we travel quite extensively. Since the planning stages, Emanuela has been an invaluable asset and was in constant communication. At the same time she provided flexibility to cater the trip to each of our family member's tastes. She gave outstanding suggestions that otherwise we wouldn't have thought of ourselves and all this as the world is getting out of the pandemic. We highly recommend Iceland for any family looking to have the... read more

One of the best family vacations we've ever had - and we travel quite extensively. Since the planning stages, Emanuela has been an invaluable asset and was in constant communication. At the same time she provided flexibility to cater the trip to each of our family member's tastes. She gave outstanding suggestions that otherwise we wouldn't have thought of ourselves and all this as the world is getting out of the pandemic. We highly recommend Iceland for any family looking to have the vacation of a lifetime. Among our top experiences were, strolling in Reykjavik, whale watching in Husavik, navigating the Glacier Lagoon in a Zodiac, ice cave hike, snowmobile excursion, hiking an active volcano, the many scenic and waterfalls views and relaxing on our last night before heading home at a geothermal lagoon. as it tends to happen in many trips, there were some unscripted events but we still made the best of it and enjoyed it to the fullest. Word to the wise- come prepared for Iceland's unexpected weather as we experienced snowstorms, heat, cold snaps, heavy rain and just plain gorgeous sunny days. We strongly recommend Iceland and Emanuela's expertise.

Rizqi

An remarkable experience of Adventure and Hospitality · Iceland - Feb 4 - Feb 12, 2020

Traveler: Rizqi S. - Local specialist: Emanuela Grieco

It is one thing to book and adventure into the unknown to try to figure it out for yourself. It was my intention to do so, but the reality is that it helps to have somebody at least give a map or a general guide of what to look out for.

It is another thing when you can have a specialist help carefully curate an experience. First, I'd like to mention that the magical experience of my trip was only emphasized by the incredible knowledge and hospitality of the agent who helped me - Emanuela... read more

It is one thing to book and adventure into the unknown to try to figure it out for yourself. It was my intention to do so, but the reality is that it helps to have somebody at least give a map or a general guide of what to look out for.

It is another thing when you can have a specialist help carefully curate an experience. First, I'd like to mention that the magical experience of my trip was only emphasized by the incredible knowledge and hospitality of the agent who helped me - Emanuela Grieco.

As master of her product, she skillfully curated a self-driving tour which allowed me the gleefully roam the Western and Southern regions of Iceland in the winter time, while still feeling like I was taken care of. To be in communication with a professional throughout my travel, helped ease any sort of travel anxiety that may have come up, allowing me to fully focus on the magic that solo travel in Iceland can bring. It was truest sense of hospitality one could experience from a travel agent, similar to that of experiencing a Michelin 3 star restaurant or 5 - star hotel accommodation.

From the initial conversation of attempting to book this experience, I was tended to in regards to what I was looking. I gave a budget and picked out a few things I wanted to experience. I knew that I wanted to go to drive myself to explore the island, experience Blue Lagoon, Snorkel, tour an ice cave, snowmobile on a glacier and see the northern lights.

I let her know what I had booked personally - a plane ticket, a 4WD car rental and my first night stay. She was able to intelligently fill in the rest. Honestly, I only booked those things first before I even considered using KimKim and to be frank, I probably didn't even need to do that!

It was quite the itinerary that I had intended to experience and Emanuela thoughtfully crafted a driving tour which allowed me to systematically experience all of these activities while making positive progress of exploration along the way. Simple, effective accommodations were booked along the way essentially allowing me the mission of getting from point A to point B while experiencing the freedom of the self drive tour that I had envisioned.

Her route took me from landing in Keflavik, directly to the Blue Lagoon. Stayed my first night in Reykjavik (booked by me) and followed a walking tour of the city that was provided by her. The next day I started my drive towards West Iceland and the Saga town. I was trepidatious at first, driving into the unknown, but as soon as I caught my first glimpse of the magic of Iceland (everywhere), I knew that I just had to trust the plan that was set before me.

From the Snæfellsnes Peninsula to Thingvellir National Park, to the majestic waterfalls of the south to the magical beaches of the South, sprinkled in with snorkeling and some off road super jeep adventures and some super thoughtful accommodations I was truly ensconced by the natural wonders of the country. I was able to see the Northern Lights dance on my final night to boot!

As a person who is relatively frugal about travel and all of the details that come with it, I took the opportunity to fully dive in and let a professional create an experience for me. I regret absolutely nothing and can only encourage other to trust and let the professional do what they do. It was worth every penny.

If you are on the fence, at least just start the conversation and see what unfolds. The professionalism and skill and knowledge that Emanuela and the convenience that Kim Kim provides will successfully finish it for you.

Emanuela Grieco profile photo
Emanuela Grieco, local specialist, responded to this review:

Dear Rizqi,
thank you for your kind words and great review
.
It fulfills me of happiness to read you had an amazing time in Iceland.

It was truly a pleasure to stay in touch and follow you on your road trip on the days you were traveling, exploring and sharing your enthusiasm about Iceland and your trip plan we created together.

I hope to have you back in Iceland soon again to keep exploring the rest of the island.

All the best till then,
Emanuela

Trip to Iceland · Iceland - Sep 15 - Sep 21, 2019

Traveler: MarLa J. - Local specialist: Emanuela Grieco

Emanuela was exceptional! Couldn’t have relaxed for the trip without their help! Appreciate all the attention and assistance that was given. Picking up the car reserved for us with hotspot was so easy! We had a wonderful time and can’t wait to go back!

Emanuela Grieco profile photo
Emanuela Grieco, local specialist, responded to this review:

Hi Marla,
I am really glad to have contributed to make your special trip to Iceland easier and pleasant.
I hope you got tons of great memories to bring back home.
And I hope to have you and Tally's back to Iceland soon again for next adventure.

Thanks for booking with me.
Emanuela

Iceland Trip · Iceland - Aug 29 - Sep 6, 2019

Traveler: Maltaise C. - Local specialist: Emanuela Grieco

With only 8 days before departure Emanuela put together a great trip to Iceland. Before contacting KimKim, I had an idea of where in Iceland I wanted to go and some must do activities. After finalizing the details, such as driving distance for each day and the type of accommodations that I wanted I received a detailed itinerary for the trip. The trip was fantastic. I always book my own vacations unless I am doing a specialized tour (photography tour etc). Due to timing logistics I... read more

With only 8 days before departure Emanuela put together a great trip to Iceland. Before contacting KimKim, I had an idea of where in Iceland I wanted to go and some must do activities. After finalizing the details, such as driving distance for each day and the type of accommodations that I wanted I received a detailed itinerary for the trip. The trip was fantastic. I always book my own vacations unless I am doing a specialized tour (photography tour etc). Due to timing logistics I reached out to KimKim. It was the best decision for this trip. All my accommodations were great. Most of the hotels where smaller with maybe only 10-20 rooms except for one that catered to tour buses. That hotel was good except for the pushing and shoving at breakfast as the tour groups dominated the breakfast. I received a detailed itinerary with suggestions for each day in terms of what to see along with a detailed driving map and restaurant recommendations. I knew exactly what order I would come across the sights and what side roads to take. Emanuela also had some suggestions for hikes and other natural wonders that I had not come across in my research. During the trip Emanuela reached out to me to ensure everything was going ok. The tours she booked were all first class. Good guides who truly enjoyed their job and offered us a wonderful experience. I did three different tours and there were never more than 10 people in my group. I did a glacier hike with Icelandic Mountain Guides lucking in with only one other person on the tour. We were able to cover a lot of terrain and get quite close to the fissures. This along with our guide Brook, who is a geology master's student added to the experience. Every day had detailed suggestions such as the history of a street, or inclusion of a site in literature, or additional museums to visit made for a wonderful trip. On my last day I stayed at the hotel at the Blue Lagoon, all details where taken care of to ensure I could check in and enjoy the lagoon. If you are able to go to Iceland and have Emanuela organize your self drive trip you will have an enjoyable time. From kayaking in Jokulsarlon lagoon amongst the ice, to hiking a glacier, seeing the beautiful colors of Landmandalauger, hiking to Gylmur waterfall, discovering gorges and seeing the beauty of Snaefellsnes Pennisula, lounging in geothermal pools as I shed a winter jacket for a bikini, and viewing Kredid Crater the trip offered beauty, nature and new discoveries every day. I would not hesitate to use Emanuela, or KimKim again.

Emanuela Grieco profile photo
Emanuela Grieco, local specialist, responded to this review:

Hi Maltaise,
thank you so much for the beautiful review and all the suggestions above. I will keep them as a treasure and use them to improve the quality of service for my next clients.

I am happy to have contributed to a great travel memory on your trip to Iceland.

Thanks again for booking with me and please do not hesitate to contact me again if you decide to come back to Iceland.

All the best,
Emanuela

Iceland West Coast & Golden Circle - 5 Days · Iceland - Aug 6 - Aug 13, 2019

Traveler: John B. - Local specialist: Emanuela Grieco

I appreciated the detailed itinerary and arrangements that Emanuela prepared for our Iceland trip. She had lots of activities and suggestions for how to make the most of our time there, visiting Reykjavik, the Snaefellsnes, Thingvellir, Golden Circle, and southern coast. As we travelled at a self-pace, we were not able to do all the suggestions, but I think that we got the highlights. The recommendation for the Iceland Lava Show in Vik was great, the show is informative, entertaining and... read more

I appreciated the detailed itinerary and arrangements that Emanuela prepared for our Iceland trip. She had lots of activities and suggestions for how to make the most of our time there, visiting Reykjavik, the Snaefellsnes, Thingvellir, Golden Circle, and southern coast. As we travelled at a self-pace, we were not able to do all the suggestions, but I think that we got the highlights. The recommendation for the Iceland Lava Show in Vik was great, the show is informative, entertaining and interactive!

One suggestion that I have is that while the rental car (Kia station wagon) was fine, there are many places where the roads got a little rough (pot-holes in gravel). Having a little more ground clearance (such as an SUV) would have been better. Also, we didn't use the GPS much, and opted for an in-car WiFi hotspot and used our phones for navigation.

Emanuela Grieco profile photo
Emanuela Grieco, local specialist, responded to this review:

Thanks for your feedback, John.
I am very glad to hear you had a perfect time in Iceland and I hope you enjoyed your Ed Sheeran's concert, too.

Thank you very much for your suggestions. I find them very useful and I will definitely keep them in mind for my next trips.

I also would like to take the occasion to thank you once more to have booked your trip with me. Please feel free to contact me again, should you decide to come back to Iceland for a visit.

All the best,
Emanuela

Trip to Iceland · Iceland - Jul 15 - Jul 19, 2019

Traveler: Amanda M. - Local specialist: Emanuela Grieco

We appreciated how hard Emanuela worked to ensure that we had a great trip. We found him to be knowledgeable throughout the pre planning stages. It helped to make for an awesome trip knowing that everything was looked after. Even when there was a mix up with our Glacier Hike, he was readily offering a refund but thankfully we were able to have the company squeeze us in.
My only feedback would be to offer more support in answering questions once we were there. We had asked about a pool,... read more

We appreciated how hard Emanuela worked to ensure that we had a great trip. We found him to be knowledgeable throughout the pre planning stages. It helped to make for an awesome trip knowing that everything was looked after. Even when there was a mix up with our Glacier Hike, he was readily offering a refund but thankfully we were able to have the company squeeze us in.
My only feedback would be to offer more support in answering questions once we were there. We had asked about a pool, which was listed on the website of the hotel but was unable to locate it. We reached out to Emanuela but he only stated he didn't know and that we would find it. In the moment, I was frustrated as we literally had no one to ask and really wanted to find the pool.
Besides that, it was glorious! I can't wait to come back:) We especially appreciated the bday treat on our last night.
Thank you!!

Emanuela Grieco profile photo
Emanuela Grieco, local specialist, responded to this review:

Hi Amanda,
Thank you for your kind feedback.
I really appreciate your gentle words and I will take your notes as constructive ones to improve my service in the future.

I am sorry about the waterfall. As you may have seen on the road, Iceland south coast is full of waterfalls, so without a name it was impossible to understand which one you were meaning.

I am glad to hear you and Sarah you had a fabulous time overall, and I hope to hear back from you if one day you decide to come back to Iceland.

Wish you all the best and thanks for again for booking with me.

Emanuela