Emanuela Grieco

We had a wonderful holiday.
Emanuela worked with us to plan a trip that was perfect for our needs, wants and time constraints. She was always responsive and regularly in touch before and during the trip. Logistically, the bookings she made for our trips all worked exactly as intended. We were particularly delighted with the company she chose for our two expeditions, the minibus and the guides were truly excellent.
In Reykjavik, Sky Lagoon was an absolute highlight and my favourite restaurant was Fiskfelagid although we sampled many and had lots of excellent food!

Emanuela was absolutely fantastic to work with on this trip. She helped plan a wonderful Iceland adventure and helped us keep our costs down while exploring all the beauty that Iceland has to offer. She made sure to include the 'must see' spots, while also taking us off the beaten path to explore in places like Varmaland. She was extremely communicative during the trip and helped answer all of our questions no matter how big or small. Would definitely use KimKim and work with Emanuela again! Snow mobiling is also definitely worth it :)

Emanuela planned an amazing trip for us. I traveled with 3 kids and their grandmother. Everything was perfect for our group. The hotels were spectacular, the activities a lot of fun, and even the dinner recommendations were amazing. Our favorite dinner was in a small local restaurant in Vik that we never would have heard about if we didn't have Emanuela. Can't wait to take my husband to the Blue Lagoon!

We had such a wonderful trip in Iceland! It was our first time there and Emanuela was extremely helpful in communicating with us while we were there about any last minute confirmations or changes due to the weather! Everything was set up and very easy to follow, from the google maps to the daily itinerary. It was such a special trip and we would highly recommend Emanuela to anyone planning to travel to Iceland , especially for the first time! It was an unforgettable trip!

I have great things to say about Emanuela. We traveled to Iceland in March, which is not the typical or ideal time to travel there. We had originally signed up for a group tour but realized we wanted more flexibility and to travel just by ourselves. I had bought two different guide books but Emanuela was invaluable in telling me what would be appropriate for the season-- half the hikes and activities that I read about were snowed in or the roads were closed! She helped us pivot to do a fun... read more

I have great things to say about Emanuela. We traveled to Iceland in March, which is not the typical or ideal time to travel there. We had originally signed up for a group tour but realized we wanted more flexibility and to travel just by ourselves. I had bought two different guide books but Emanuela was invaluable in telling me what would be appropriate for the season-- half the hikes and activities that I read about were snowed in or the roads were closed! She helped us pivot to do a fun winter trip with ice caving, snowmobiling, horseback riding on the beach, a Northern Lights tour, a premium Blue Lagoon experience, a Reykjavik food tour, and fantastic hotel recommendations. Some of the activities ended up being cancelled or rescheduled due to weather but we had enough going on we didn't feel any loss. She planned our whole trip out with great google map links and even set us up with a wireless internet hub for the whole trip through the rental car agency. The restaurant recommendations were always the best as well. She consistently checked in while we were in Iceland and also was very communicative about the changing covid protocols. I also switched the plans around quite a bit (dates, activities, hotels) and she was always patient and friendly. I know folks going to Iceland and I am recommending Emanuela for all their needs!

Emanuela was amazing she was informative helpful and was able to help pivot and adjust our schedule when asked and even worked through our flight delay to move bookings around on the fly. This enabled us to still see all of the sites we had desired without a hiccup. She listened so well to all of my questions, needs, and wants and created a trip of a lifetime for my children and I! All of the local nuances and recommendations she made were spot on. She gave us plenty of information and... read more

Emanuela was amazing she was informative helpful and was able to help pivot and adjust our schedule when asked and even worked through our flight delay to move bookings around on the fly. This enabled us to still see all of the sites we had desired without a hiccup. She listened so well to all of my questions, needs, and wants and created a trip of a lifetime for my children and I! All of the local nuances and recommendations she made were spot on. She gave us plenty of information and clearly communicated throughout our trip to keep us on track. I left in love with Iceland and long to come back to see more. I can’t thank Emanuela enough for putting together the trip of a lifetime!!

The February weather created a challenge as several of our booked tours were canceled or cut short due to storms. Our agent, Emanuela, was remarkable in rebooking tours, hotel rooms and reassuring us that she would take care of us!! We can't thank her enough for making our holiday a success! We visited the Katla Volcano, ice cave and and glacier; Víðgelmir Lava tube; Blue Lagoon water spa and enjoyed visiting the shops on Laugavegur in Reykjavik. We met so many nice people from Scotland, Ireland, England, Lithuania and even Brazil. To see Iceland in the winter was amazing!

Using KimKim was a fantastic overall experience and I’d definitely recommend using them to book another trip. We were able to pack a lot in during our visit to Iceland and our guides with Hidden Iceland with super friendly and knowledgeable. It was so helpful and easy having our schedule set in advance, with a detailed packet of all of our activities. Our travel concierge was responsive and helpful both before and during our trip as well. We had a great time and I look forward to visiting Iceland again!

Our trip to Iceland was phenomenal! Emanuela designed a fantastic itinerary that allowed us to make the most of our 5 days. From our first glimpse of the spectacular waterfalls at Seljalandsfoss, every stop she planned revealed amazing wonders! The glacier lagoon was a highlight for us all! We loved dinner at Lava at the Blue Lagoon and lunch at Fridheimer. They were both delicious!

Emanuela was so helpful not only in planning, but to support us during our travels! She provided a number... read more

Our trip to Iceland was phenomenal! Emanuela designed a fantastic itinerary that allowed us to make the most of our 5 days. From our first glimpse of the spectacular waterfalls at Seljalandsfoss, every stop she planned revealed amazing wonders! The glacier lagoon was a highlight for us all! We loved dinner at Lava at the Blue Lagoon and lunch at Fridheimer. They were both delicious!

Emanuela was so helpful not only in planning, but to support us during our travels! She provided a number and was easily reachable during our trip to help with anything we needed. She rearranged dinner and lunch reservations when our schedule changed and was very responsive to all our questions.

I highly recommend a trip to Iceland with Emanuela’s help!! We can’t wait to go back!

Emanuela did a great job setting up our trip to Iceland for us. She asked lots of questions about our interests and was extremely responsive to our questions and requests. She came up with an itinerary that fit perfectly with our preferences, needs and desires and exceeded our expectations. We chose KimKim to book our trip because Emanuela customized our trip for us when most other travel companies simply offered “canned” itineraries with little opportunity for questions or changes. Our... read more

Emanuela did a great job setting up our trip to Iceland for us. She asked lots of questions about our interests and was extremely responsive to our questions and requests. She came up with an itinerary that fit perfectly with our preferences, needs and desires and exceeded our expectations. We chose KimKim to book our trip because Emanuela customized our trip for us when most other travel companies simply offered “canned” itineraries with little opportunity for questions or changes. Our trip was fantastic. Every accommodation and activity was arranged exactly as planned. Emanuela suggested great restaurants, tours and off the wall coffee shops and local bakeries that we would never have found on our own. We loved Iceland and Emanuela definitely helped make our experience as great as it was. Thank you Emanuela!

Emanuela planned a trip that was one amazing experience after another. We followed her recommendations and were not disappointed with the sites, the lodging, and the restaurants. The guides for the glacier walk, Northern lights, and ice cave were extremely knowledgeable. Each was a unique experience. She customized in a few places based on our preferences and that worked really well. Iceland should be on everyone's bucket list.

Emanuela planned one of our favorite vacations ever. Our decision to go to Iceland was last minute so we turned to kimkim and Emanuela to plan out our itinerary. The itinerary/plan was very detailed and included activities that we enjoyed doing. Every suggestion that she made was great including her recommendations for local bakeries. We even credited her for the wonderful weather we had. Going to Iceland? Using Emanuela to plan your trip is a must.

Excellent itinerary for Iceland! Emanuela was excellent before and during our trip. All recommendations were spot-on and met all of our needs. Even when we had questions during our stay in Iceland, we were able to get quick responses back from our guide. We especially enjoyed the Glacier Lagoon boat trip, the volcano hike, and hunting for northern lights (which we saw twice!). I would absolutely recommend doing the self-driving tour of Iceland as I believe this is the most flexible way to see the country.

Our trip to Iceland was amazing! Definitely in the top 3 trips we’ve taken. Working with emanuela was wonderful - she took all of our inputs and modified the itinerary to meet our needs perfectly. All 3 of the tours we did were incredible - glacier lagoon in a zodiac, Hiking an ice cave on Katla, and northern lights. The guides were friendly and knowledgeable. The hotels were also tremendous - they were definitely a great way to wrap up every day. We will definitely fo back!

Emanuela did a great job planning our 12-day trip. Everything went smoothly and she checked in on us several times during the trip to make sure all was going well. I would recommend her for trip planning in Iceland.

We had a fabulous time in Iceland from September 18-26th. I worked with Emanuela to plan all what we hoped to see in Iceland and we were not disappointed! 2 night in Reykjavik, 2 nights in Vik and 2 night in Grindavik on our self driving tour. We loved our hotels, dinner suggestions and tours. Emanuela was in constant contact with us throughout our time in Iceland - even alerting us to the bad weather alerts and offering us alternative plans. We hope to return to see even more of beautiful Iceland and I will definitely be calling Emanuela to book our visit!!

Hi, I’m Jon. I live in Chicago and recently traveled to Iceland with my partner Jane. It’s hard for me to express the grandeur you’ll see in the Icelandic landscape, but I can tell you that Emanuela and kimkim helped us make some incredible memories without having to negotiate many of the details that pull me out of the magical moments that make traveling memorable and fulfilling. I had previously used kimkim for adventure travel in the Altai Mountain Region of Western Mongolia, so I knew... read more

Hi, I’m Jon. I live in Chicago and recently traveled to Iceland with my partner Jane. It’s hard for me to express the grandeur you’ll see in the Icelandic landscape, but I can tell you that Emanuela and kimkim helped us make some incredible memories without having to negotiate many of the details that pull me out of the magical moments that make traveling memorable and fulfilling. I had previously used kimkim for adventure travel in the Altai Mountain Region of Western Mongolia, so I knew their value and attention to tailoring each trip for my personal taste. Emanuela didn’t disappoint. From our first emails about our Icelandic road trip to the last minute changes and concierge style help in-country, I wholeheartedly recommend her service if you’re planning a trip to Iceland. She picked hotels and guest house stays that offered us value and style, and she worked in every stop we had on our must see list (black sand beaches, hiking, waterfalls, glaciers, great restaurants, and hot springs, lots and lots of hot springs), and gave us marvelous suggestions that really made for remarkable memories. She helped us, but it still felt like our trip rather than a package deal, this did not feel generic at all. Regarding cost, her fee is a drop in the bucket compared to the amount of time it would have taken us to research and book all the details she put together for us, then there was the advice on traveling in this unique country and time in all our lives. I give Emanuela 10 out of 10.

The service that KimKim and Emanuela (our trip planner) provided was great! We decided to do a road trip in Iceland and Emanuela worked out all the details. She rented the car, reserved hotels and restaurants, was available whenever we needed her. Our budget was also respected as well.

The trip itself was wonderful and I would recommend that other people do the same trip if they can.

Emanuela did an amazing time organizing my brother and I's trip around the ring road. She not only organized our accommodations, but had amazing restaurant recommendations and new all the best sites to stop at along the way. It made everything so much easier, so we could relax and focus on enjoying Iceland. We absolutely could not recommend her services enough!

We can highly recommend Emanuela without reservation.

She did a fantastic job putting together our Family Trip coordinating travelers from two continents and multiple time zones. Our hotel accommodations were thoughtfully chosen and in the city of Reykjavik was particularly exceptional (Hotel Odinsve). It afforded us a "home base" with easy walking distance to the harbor, restaurants, museums and shops.

Our trip excursions- snowmobiling on a glacier with Mountaineers of Iceland;... read more

We can highly recommend Emanuela without reservation.

She did a fantastic job putting together our Family Trip coordinating travelers from two continents and multiple time zones. Our hotel accommodations were thoughtfully chosen and in the city of Reykjavik was particularly exceptional (Hotel Odinsve). It afforded us a "home base" with easy walking distance to the harbor, restaurants, museums and shops.

Our trip excursions- snowmobiling on a glacier with Mountaineers of Iceland; Boat trip in an iceberg lagoon adjacent to a glacier with Fjallsarlon Iceberg Boat Tours; riding Icelandik horses on the beach in Vik with Vik Horse Adventures; and the Ice Cave Tour with Katlatrack were all spectacular. The arrangements Emanuela made were excellent and we had a great time learning about Iceland history and geography with all of our guides at these venues. Each and every guide we had was extremely dedicated to sharing their knowledge of their country with us, and our safety was of utmost concern.

We highly recommend Emanuela and Kim Kim and have already passed our agenda on to friends and family for future trips.

Emanuela arranged for us one of the best vacations we have ever taken. Every day was an adventure to new places and experiences with a bit of respite thrown in every couple of days to let us recharge. The hotels were excellent, and her restaurant recommendations were always great, from the best fish and chips in Iceland to fine cuisine next to the harbor in Reykavik (Kopar) and great restaurants in Stykkisholmar (Narfeyrarstofa), Akureyri (Strikid) and Lake Myvatn (Vogafjos Farm). Probably... read more

Emanuela arranged for us one of the best vacations we have ever taken. Every day was an adventure to new places and experiences with a bit of respite thrown in every couple of days to let us recharge. The hotels were excellent, and her restaurant recommendations were always great, from the best fish and chips in Iceland to fine cuisine next to the harbor in Reykavik (Kopar) and great restaurants in Stykkisholmar (Narfeyrarstofa), Akureyri (Strikid) and Lake Myvatn (Vogafjos Farm). Probably the high point of the trip was the super Jeep trip to Askja Crater across 100km of Icelandic lava desert with our own guide, who was both entertaining and extremely good in helping JoAnne to push her limits in hiking. The waterfalls all around Iceland were magnificent, particularly Dettifoss and Selfoss, and we very much enjoyed walking behind Seljalandfoss, although we regretted not wearing our waterproof gear. Emanuela was also available to assist us throughout the trip, even checking in to make sure that things were going well. In looking back, we realize that we were unable to see all the sights that Emanuela included but with luck we will get back to Iceland for the ones we didn’t see.

Emanuela planned a memorable, spectacular trip to Iceland for me. Everything went off without a hitch, other than the helicopter ride over the volcano (which I booked on my own) due to poor visibility. A one-week trip of a lifetime! Best of the trip? The ice cave. Don’t miss it!

The perfect trip to reenter the world after Lockdown.
We worked with Kimkim and Emanuela to plan the perfect anniversary trip for my husband and I to drive from the east to west coast of Iceland.
Emanuela was perfect at every stage of planning, hearing what we were looking for, and delivering exactly what we wanted. There was not one part of our trip that wasn't perfectly orchestrated.
In our itinerary, not only included all the "must see" popular sights, but she also included many off the... read more

The perfect trip to reenter the world after Lockdown.
We worked with Kimkim and Emanuela to plan the perfect anniversary trip for my husband and I to drive from the east to west coast of Iceland.
Emanuela was perfect at every stage of planning, hearing what we were looking for, and delivering exactly what we wanted. There was not one part of our trip that wasn't perfectly orchestrated.
In our itinerary, not only included all the "must see" popular sights, but she also included many off the beaten path ideas and recommendations for us, and all the restaurants she mentioned were above and beyond delicious.
I would highly recommend Emanuela and KimKim to create your perfect trip.

Emanuela did a good job at planning our trip to Iceland. We had the plane tickets, the car, but nothing else. It was a last minute trip. She put together a trip that worked within our timeframe, budget, and interests.

Since we had a car, she provided links to Google Maps that we were able to follow daily which included all of our stops. She also provided recommendations for different restaurants along our route. She handled the booking of all of the activities and hotels.

The trip was... read more

Emanuela did a good job at planning our trip to Iceland. We had the plane tickets, the car, but nothing else. It was a last minute trip. She put together a trip that worked within our timeframe, budget, and interests.

Since we had a car, she provided links to Google Maps that we were able to follow daily which included all of our stops. She also provided recommendations for different restaurants along our route. She handled the booking of all of the activities and hotels.

The trip was organized well and enabled us to see many things in the 6 days we were there. She was in good communication during the trip and provided us with a 24-hour contact # in case there were any issues during our travels.

Would definitely recommend her to other travelers.

I was looking for my first post Covid trip and Iceland Ring road travel was on my mind. During that research I came across KimKim and connected with a wonderful person by name of Emanuela. With three of us planning to travel together we wanted to drive through stunning Icelandic nature, photograph puffins, arctic terns and whales, stay in apartments and have good driving directions to all the places we wanted to visit. Told her the $ amount we want to spend. As the itinerary was built I was... read more

I was looking for my first post Covid trip and Iceland Ring road travel was on my mind. During that research I came across KimKim and connected with a wonderful person by name of Emanuela. With three of us planning to travel together we wanted to drive through stunning Icelandic nature, photograph puffins, arctic terns and whales, stay in apartments and have good driving directions to all the places we wanted to visit. Told her the $ amount we want to spend. As the itinerary was built I was able to add or subtract locations. End product was a 62 page document with all the driving directions plus SUV and 8 different stay locations organized. I purchased the Air ticket and rest was handled by her. The best part of the trip was she or her team mate were available all the time to help us out while we were there. PCR Test direction was conveniently included a day before our departure to US. There are many memorable moments of this trip. Trekking to the volcano which is still spilling lava, strolling through Akureyri, visiting a small village, Borgarfjordur Eystri with a population of 100 providing an amazing opportunity to watch Puffins from very close quarters. I am yet to download 3200 pictures which I took. Thanks to KimKim and Emanuela. We had such wonderful time in Iceland!! Icing on the cake was visiting Blue Lagoon before our flight to US.

One of the best family vacations we've ever had - and we travel quite extensively. Since the planning stages, Emanuela has been an invaluable asset and was in constant communication. At the same time she provided flexibility to cater the trip to each of our family member's tastes. She gave outstanding suggestions that otherwise we wouldn't have thought of ourselves and all this as the world is getting out of the pandemic. We highly recommend Iceland for any family looking to have the... read more

One of the best family vacations we've ever had - and we travel quite extensively. Since the planning stages, Emanuela has been an invaluable asset and was in constant communication. At the same time she provided flexibility to cater the trip to each of our family member's tastes. She gave outstanding suggestions that otherwise we wouldn't have thought of ourselves and all this as the world is getting out of the pandemic. We highly recommend Iceland for any family looking to have the vacation of a lifetime. Among our top experiences were, strolling in Reykjavik, whale watching in Husavik, navigating the Glacier Lagoon in a Zodiac, ice cave hike, snowmobile excursion, hiking an active volcano, the many scenic and waterfalls views and relaxing on our last night before heading home at a geothermal lagoon. as it tends to happen in many trips, there were some unscripted events but we still made the best of it and enjoyed it to the fullest. Word to the wise- come prepared for Iceland's unexpected weather as we experienced snowstorms, heat, cold snaps, heavy rain and just plain gorgeous sunny days. We strongly recommend Iceland and Emanuela's expertise.

It is one thing to book and adventure into the unknown to try to figure it out for yourself. It was my intention to do so, but the reality is that it helps to have somebody at least give a map or a general guide of what to look out for.

It is another thing when you can have a specialist help carefully curate an experience. First, I'd like to mention that the magical experience of my trip was only emphasized by the incredible knowledge and hospitality of the agent who helped me - Emanuela... read more

It is one thing to book and adventure into the unknown to try to figure it out for yourself. It was my intention to do so, but the reality is that it helps to have somebody at least give a map or a general guide of what to look out for.

It is another thing when you can have a specialist help carefully curate an experience. First, I'd like to mention that the magical experience of my trip was only emphasized by the incredible knowledge and hospitality of the agent who helped me - Emanuela Grieco.

As master of her product, she skillfully curated a self-driving tour which allowed me the gleefully roam the Western and Southern regions of Iceland in the winter time, while still feeling like I was taken care of. To be in communication with a professional throughout my travel, helped ease any sort of travel anxiety that may have come up, allowing me to fully focus on the magic that solo travel in Iceland can bring. It was truest sense of hospitality one could experience from a travel agent, similar to that of experiencing a Michelin 3 star restaurant or 5 - star hotel accommodation.

From the initial conversation of attempting to book this experience, I was tended to in regards to what I was looking. I gave a budget and picked out a few things I wanted to experience. I knew that I wanted to go to drive myself to explore the island, experience Blue Lagoon, Snorkel, tour an ice cave, snowmobile on a glacier and see the northern lights.

I let her know what I had booked personally - a plane ticket, a 4WD car rental and my first night stay. She was able to intelligently fill in the rest. Honestly, I only booked those things first before I even considered using KimKim and to be frank, I probably didn't even need to do that!

It was quite the itinerary that I had intended to experience and Emanuela thoughtfully crafted a driving tour which allowed me to systematically experience all of these activities while making positive progress of exploration along the way. Simple, effective accommodations were booked along the way essentially allowing me the mission of getting from point A to point B while experiencing the freedom of the self drive tour that I had envisioned.

Her route took me from landing in Keflavik, directly to the Blue Lagoon. Stayed my first night in Reykjavik (booked by me) and followed a walking tour of the city that was provided by her. The next day I started my drive towards West Iceland and the Saga town. I was trepidatious at first, driving into the unknown, but as soon as I caught my first glimpse of the magic of Iceland (everywhere), I knew that I just had to trust the plan that was set before me.

From the Snæfellsnes Peninsula to Thingvellir National Park, to the majestic waterfalls of the south to the magical beaches of the South, sprinkled in with snorkeling and some off road super jeep adventures and some super thoughtful accommodations I was truly ensconced by the natural wonders of the country. I was able to see the Northern Lights dance on my final night to boot!

As a person who is relatively frugal about travel and all of the details that come with it, I took the opportunity to fully dive in and let a professional create an experience for me. I regret absolutely nothing and can only encourage other to trust and let the professional do what they do. It was worth every penny.

If you are on the fence, at least just start the conversation and see what unfolds. The professionalism and skill and knowledge that Emanuela and the convenience that Kim Kim provides will successfully finish it for you.

Emanuela was exceptional! Couldn’t have relaxed for the trip without their help! Appreciate all the attention and assistance that was given. Picking up the car reserved for us with hotspot was so easy! We had a wonderful time and can’t wait to go back!

With only 8 days before departure Emanuela put together a great trip to Iceland. Before contacting KimKim, I had an idea of where in Iceland I wanted to go and some must do activities. After finalizing the details, such as driving distance for each day and the type of accommodations that I wanted I received a detailed itinerary for the trip. The trip was fantastic. I always book my own vacations unless I am doing a specialized tour (photography tour etc). Due to timing logistics I... read more

With only 8 days before departure Emanuela put together a great trip to Iceland. Before contacting KimKim, I had an idea of where in Iceland I wanted to go and some must do activities. After finalizing the details, such as driving distance for each day and the type of accommodations that I wanted I received a detailed itinerary for the trip. The trip was fantastic. I always book my own vacations unless I am doing a specialized tour (photography tour etc). Due to timing logistics I reached out to KimKim. It was the best decision for this trip. All my accommodations were great. Most of the hotels where smaller with maybe only 10-20 rooms except for one that catered to tour buses. That hotel was good except for the pushing and shoving at breakfast as the tour groups dominated the breakfast. I received a detailed itinerary with suggestions for each day in terms of what to see along with a detailed driving map and restaurant recommendations. I knew exactly what order I would come across the sights and what side roads to take. Emanuela also had some suggestions for hikes and other natural wonders that I had not come across in my research. During the trip Emanuela reached out to me to ensure everything was going ok. The tours she booked were all first class. Good guides who truly enjoyed their job and offered us a wonderful experience. I did three different tours and there were never more than 10 people in my group. I did a glacier hike with Icelandic Mountain Guides lucking in with only one other person on the tour. We were able to cover a lot of terrain and get quite close to the fissures. This along with our guide Brook, who is a geology master's student added to the experience. Every day had detailed suggestions such as the history of a street, or inclusion of a site in literature, or additional museums to visit made for a wonderful trip. On my last day I stayed at the hotel at the Blue Lagoon, all details where taken care of to ensure I could check in and enjoy the lagoon. If you are able to go to Iceland and have Emanuela organize your self drive trip you will have an enjoyable time. From kayaking in Jokulsarlon lagoon amongst the ice, to hiking a glacier, seeing the beautiful colors of Landmandalauger, hiking to Gylmur waterfall, discovering gorges and seeing the beauty of Snaefellsnes Pennisula, lounging in geothermal pools as I shed a winter jacket for a bikini, and viewing Kredid Crater the trip offered beauty, nature and new discoveries every day. I would not hesitate to use Emanuela, or KimKim again.

I appreciated the detailed itinerary and arrangements that Emanuela prepared for our Iceland trip. She had lots of activities and suggestions for how to make the most of our time there, visiting Reykjavik, the Snaefellsnes, Thingvellir, Golden Circle, and southern coast. As we travelled at a self-pace, we were not able to do all the suggestions, but I think that we got the highlights. The recommendation for the Iceland Lava Show in Vik was great, the show is informative, entertaining and... read more

I appreciated the detailed itinerary and arrangements that Emanuela prepared for our Iceland trip. She had lots of activities and suggestions for how to make the most of our time there, visiting Reykjavik, the Snaefellsnes, Thingvellir, Golden Circle, and southern coast. As we travelled at a self-pace, we were not able to do all the suggestions, but I think that we got the highlights. The recommendation for the Iceland Lava Show in Vik was great, the show is informative, entertaining and interactive!

One suggestion that I have is that while the rental car (Kia station wagon) was fine, there are many places where the roads got a little rough (pot-holes in gravel). Having a little more ground clearance (such as an SUV) would have been better. Also, we didn't use the GPS much, and opted for an in-car WiFi hotspot and used our phones for navigation.

We appreciated how hard Emanuela worked to ensure that we had a great trip. We found him to be knowledgeable throughout the pre planning stages. It helped to make for an awesome trip knowing that everything was looked after. Even when there was a mix up with our Glacier Hike, he was readily offering a refund but thankfully we were able to have the company squeeze us in.
My only feedback would be to offer more support in answering questions once we were there. We had asked about a pool,... read more

We appreciated how hard Emanuela worked to ensure that we had a great trip. We found him to be knowledgeable throughout the pre planning stages. It helped to make for an awesome trip knowing that everything was looked after. Even when there was a mix up with our Glacier Hike, he was readily offering a refund but thankfully we were able to have the company squeeze us in.
My only feedback would be to offer more support in answering questions once we were there. We had asked about a pool, which was listed on the website of the hotel but was unable to locate it. We reached out to Emanuela but he only stated he didn't know and that we would find it. In the moment, I was frustrated as we literally had no one to ask and really wanted to find the pool.
Besides that, it was glorious! I can't wait to come back:) We especially appreciated the bday treat on our last night.
Thank you!!