Lisbet Grönvaldt

This trip was everything I hoped it would be. Lisbet was very responsive to our numerous questions and clarifications. Patient and very clear. She accommodated all our requests with ease. We hoped to meet her, but alas she was on vacation when we were on vacation. Good for her! But, I did have a small tremor about her not being available while we were in Iceland. No worries! I left a glove behind on a tour and contacted KimKim. Immediate response! I highly recommend KimKim! read more

This trip was everything I hoped it would be. Lisbet was very responsive to our numerous questions and clarifications. Patient and very clear. She accommodated all our requests with ease. We hoped to meet her, but alas she was on vacation when we were on vacation. Good for her! But, I did have a small tremor about her not being available while we were in Iceland. No worries! I left a glove behind on a tour and contacted KimKim. Immediate response! I highly recommend KimKim!

Hotel Review

Hotel Island

Reykjavík

We loved Hotel Island! Note - the pronunciation is “Iceland” or “eslanf”. Not I-land!

Authenticity & Character

Location

We loved NOT being in the “tourist” section of Reykjavík!

Staff

Our staff recognized us and engaged us in authentic conversation.

Cleanliness & Comfort

Apparently we needed a ton of pillows. No problem! The beds were very comfortable.

Activity Reviews

Blue Lagoon

Iceland

No matter the hype - go to the Blue Lagoon - it lives up to the hype!

Quality of Experience

Guides, Drivers and Staff

We did this upon arrival. We were feeling overwhelmed and tired. The staff were very patient and helpful.

Transport

Katla Ice Cave from Reykjavik

Reykjavík

I am so glad I did this. Mind you , it was hard and sometimes scary. But, ever so stunning!

Quality of Experience

Guides, Drivers and Staff

The staff and fellow travelers were extremely helpful!

Transport

Golden Circle & Farm Visit

Golden Circle

The waterfalls you get to see are beyond stunning.

Quality of Experience

Guides, Drivers and Staff

I think we learned the most about Iceland and Icelanders from oor guide.

Transport

Reykjavík Classic Whale Watching

Reykjavík

We spotted 2 humpbacks about 10 minutes from leaving the dock! Holy cow!

Iceland is like a dream land - it has a different beauty with glaciers, abundance of waterfalls and black sand beaches. Our trip was planned out by Lisbet with all the spots we wanted to visit in our short 5 days. Everything was very well lined up and Lisbet’s restaurant and cafe recommendations were spot on!
The overall experience was good but I would only recommend that Lisbet could have kept in touch with us while we were in Iceland. Iceland weather is very unpredictable and we were... read more

Iceland is like a dream land - it has a different beauty with glaciers, abundance of waterfalls and black sand beaches. Our trip was planned out by Lisbet with all the spots we wanted to visit in our short 5 days. Everything was very well lined up and Lisbet’s restaurant and cafe recommendations were spot on!
The overall experience was good but I would only recommend that Lisbet could have kept in touch with us while we were in Iceland. Iceland weather is very unpredictable and we were cautioned to not drive if there were high wind gusts - which was the case on our Day 2 and we were left a bit unsure of the trip. Another point we felt has scope of improvement - was the hotel at Hella. We were literally the only family in the whole hotel.

Hotel Reviews

Vik Apartments

Vik I Myrdal

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fosshotel Glacier Lagoon

Hnappavellir

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Hella

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Grand Hotel Reykjavik

Reykjavik

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

The Secret Lagoon

Iceland

We nice experience

Quality of Experience

Guides, Drivers and Staff

Crystal Blue Ice Cave

Iceland

The cave was beautiful and we got some very beautiful pictures. The hike was simple but it was pouring the whole time with wind gusts up to 17mps - although we did get wet completely, put outer layer kept us warm and did not freeze us.

Quality of Experience

Guides, Drivers and Staff

Transport

ATV to the Black Beach and Plane Wreck

Iceland

Best experience!

Quality of Experience

Guides, Drivers and Staff

Transport

Blue Lagoon

Iceland

Quality of Experience

Guides, Drivers and Staff

The staff in women’s changing room was rude and not at all helpful.

Lisbet did an incredible job planning our twelve day trip to Iceland. She really listened to our needs and gave us a very structured list that made planning the trip easy to follow. Not only that, she was very responsive to any messages we sent regarding changes to our itinerary or any other questions we may have had. In fact, one day an excursion we had planned was canceled due to the weather and she contacted us before we had a chance to reach out to her to reschedule at a different... read more

Lisbet did an incredible job planning our twelve day trip to Iceland. She really listened to our needs and gave us a very structured list that made planning the trip easy to follow. Not only that, she was very responsive to any messages we sent regarding changes to our itinerary or any other questions we may have had. In fact, one day an excursion we had planned was canceled due to the weather and she contacted us before we had a chance to reach out to her to reschedule at a different location. There is so much to see and do in Iceland (and the language is so difficult) that it was a huge relief to have someone who lives in and knows the country plan our stops and ensure that our trip stayed on a realistic schedule. We loved our horseback riding trip at Hellasport. I have every reason to believe those horses are very humanely kept. Vok Baths, the Secret Lagoon, and Sky Lagoon were our favorites. Blue Lagoon is a must stop, but the other three places were more intimate. I wish we would have had time to fit in a dog sledding excursion, perhaps another time. Our favorite hotels were Hotel Geysir in the Golden Circle and Hotel Laxa at Lake Myrvatn. Hotel Laxa’s staff were so warm and welcoming, and they’re manager, Fion, has created and nurtured a fun, friendly, very comfortable environment. Be wary of the IcelandAir/Berjaya hotels. Evidently, they behave been purchased by another company and are planning to renovate, but some of the rooms look like they haven’t been renovated since the 90s. It’s also a more family friendly chain, which isn’t the environment one would hope for when celebrating a wedding anniversary. However, some places are so remote that they were likely the best options. All in all, I’m very grateful to Lisbet and kimkim for taking the stress out of a fabulous vacation.

Lisbet customized and planned the perfect trip for our specific tastes. She was a fantastic communicator and responded to us whenever we requested assistance or information. We have done several kimkim trips in the past couple of years, and this was up to the company's high standards. read more

Lisbet customized and planned the perfect trip for our specific tastes. She was a fantastic communicator and responded to us whenever we requested assistance or information. We have done several kimkim trips in the past couple of years, and this was up to the company's high standards.

Iceland . was . AMAZING!!! Our local specialist, Lisbet, went above and beyond to make our dream vacation and reality before and during our trip. All of the excursions we booked were incredible (ice cave, horseback riding, dog sledding, into the glacier, blue lagoon, krauma and more) plus the personalized driving plans were easy to follow and super convenient. We had some snags along the way with an entire day cancelled for bad weather and an important item forgotten at a hotel and Lisbet... read more

Iceland . was . AMAZING!!! Our local specialist, Lisbet, went above and beyond to make our dream vacation and reality before and during our trip. All of the excursions we booked were incredible (ice cave, horseback riding, dog sledding, into the glacier, blue lagoon, krauma and more) plus the personalized driving plans were easy to follow and super convenient. We had some snags along the way with an entire day cancelled for bad weather and an important item forgotten at a hotel and Lisbet was super responsive and worked diligently to reschedule and rearrange things as needed and help to retrieve our lost item. Couldn't recommend more!

Activity Review

Dog Sledding

Iceland

What a great experience! Kids all loved it, our guide was super knowledgeable and passionate about the dogs and we all had a great time.

Quality of Experience

Guides, Drivers and Staff

A family friend recommended kimkim to us for our trip to Iceland. We had an itinerary of locations to explore.
We shared this info with Lisbet, who added a stop in the highlands, and suggested additional stops along our route with pertinent information for each site.
She was able to secure lodging for us that was convenient to all our “must see “ attractions.
Each hotel had a restaurant on site with breakfast buffet.
After a busy day of sightseeing, we often chose to settle in with... read more

A family friend recommended kimkim to us for our trip to Iceland. We had an itinerary of locations to explore.
We shared this info with Lisbet, who added a stop in the highlands, and suggested additional stops along our route with pertinent information for each site.
She was able to secure lodging for us that was convenient to all our “must see “ attractions.
Each hotel had a restaurant on site with breakfast buffet.
After a busy day of sightseeing, we often chose to settle in with wine and dinner there and enjoyed our meals immensely.
We were very pleased with the accommodations she chose for us!
Thank you, Lisbet!
Evelyn and Tom

What a wonderful trip to Iceland!

It’s hard to believe how effortless it was - my group of friends regularly commented on how well thought out our days were and we can’t thank Lisbet enough for her expertise and patience.

Overall, I found the KimKim site & service modern, simple and extremely convenient. It was just so easy to plan and communicate with our agent, Lisbet.

Lisbet is an Iceland guru. Beyond the detailed itinerary, pre-planned Google Map and reservation documents, she... read more

What a wonderful trip to Iceland!

It’s hard to believe how effortless it was - my group of friends regularly commented on how well thought out our days were and we can’t thank Lisbet enough for her expertise and patience.

Overall, I found the KimKim site & service modern, simple and extremely convenient. It was just so easy to plan and communicate with our agent, Lisbet.

Lisbet is an Iceland guru. Beyond the detailed itinerary, pre-planned Google Map and reservation documents, she had some seriously amazing recommendations on where to eat in Iceland. Our favorite was the Tapas restaurant in Reykjavik - moody, vibrant and some of the best tapas I’ve had in the world. Our favorite activity was the glacier hike near Vik -the expert guides helped us feel confident so we could take the full experience in!

Because the service was so magnificent, our group we were able to focus on connecting and build ing our friendships - thank you Lisbet & KimKim

We have returned to London after a trip of a lifetime in Iceland. We wanted to say a huge thank you to Lisbet and the team for such an unforgettable holiday. Iceland is so breathtakingly beautiful and unique; we were lucky to have your experience and guidance to help us enjoy it! We’re both well-travelled but had never used a service like Kim Kim’s until now and we know that without your expert guidance, planning and speedy assistance, we wouldn’t have gotten as much out of Iceland had we... read more

We have returned to London after a trip of a lifetime in Iceland. We wanted to say a huge thank you to Lisbet and the team for such an unforgettable holiday. Iceland is so breathtakingly beautiful and unique; we were lucky to have your experience and guidance to help us enjoy it! We’re both well-travelled but had never used a service like Kim Kim’s until now and we know that without your expert guidance, planning and speedy assistance, we wouldn’t have gotten as much out of Iceland had we planned the trip on our own. Your help in planning the days so we got the most out of it was excellent. Every day was packed with lots of activities and options yet felt nicely balanced. You also adapted quickly when we asked for adjustments or when we felt like we needed a break.

Asking us to pick the most memorable spots is probably like asking someone to pick a favourite child, but off the top of our heads our favourites were: Studlagil Hike, Reykladur Hike + warm river, glacier kayaking, glacier hiking, and Myvatn Nature Baths. The driving was also amazing, but like I say too many places to list!

Hotel Reviews

The Greenhouse Hotel

Hveragerdi

Superb spot to spend our first two nights in Icleand, and the favourite of the bunch for one of the two travellers. Especially appreciated the roominess, staff, and location. Very stylish, too!

Authenticity & Character

Location

Super convenient - one of the few places that was proper walking distance to useful things like a bakery, other restaurants, etc.

Staff

Just wonderful - even gave us free sandwiches when were at a loss where to get dinner one night!

Cleanliness & Comfort

Icelandair Hotel Klaustur

Kirkjubæjarklaustur

Great all around. The room was perhaps not as full of character as the other places we stayed, but very comfortable and clean. Probably the best breakfast of the lot of hotels we stayed at :D Also had cool design in the reception/lobby area.

Authenticity & Character

Location

Fine - close enough to the ring road and nothing much we were going to see in the nearby town anyway, so proximity to highway was what really mattered here.

Staff

Cleanliness & Comfort

Icelandair Hotel Myvatn

Myvatn

The favourite hotel of the bunch of one of the two travellers. Loved just how stylish everything was, the breakfast was superb, and the room to me just felt like it had the most style/character of the bunch. Only wish is that it was perhaps slightly bigger.

Authenticity & Character

Location

Great - very easy and quick drive to all of the main points of interest in the area.

Staff

Cleanliness & Comfort

Hotel Duus

Reykjanesbær

This was a lovely place to stay and, relative to the other places we stayed, had the bonus of having a couple of "airport hotel" amenities, such as a shuttle to the airport (which we did not use) and breakfast from as early as 4 am (which we definitely did use, as our flight was at 8:30 am). Also liked having the adjacent cafe as our own breakfast room for the early breakfast.

Authenticity & Character

Room definitely felt like it was converted from areas initially made for other purposes, so the layout was a bit strange, but there's nothing really of substance to fault here!

Location

Very quick drive to the airport as well as main points of interest in Keflavik.

Staff

Cleanliness & Comfort

Brunnhóll Country Guesthouse

Höfn

A lovely spot full of character and with great amenities. Great service from staff and nearby to some small baths facilities !

Authenticity & Character

One can tell that this place grew up as a family-run business. Felt very homely, yet stylish and without sacrificing anything on the amenities front.

Location

Just off the ring road, but might be better if it was slightly closer to Hofn. We found we had to backtrack to the hotel after visiting Hofn.

Staff

Extra bonus points for telling us where to find a particular kind of beer in Hofn !

Cleanliness & Comfort

Hotel Laugarbakki

Hvammstangi

Great all around, loved the very large room and windows to be able to take in the views outside! Useful as a kind of halfway point between Akuyreri and Reykjavik

Authenticity & Character

Location

Nearest we could tell, this place largely trades on being halfway between Akuyreri and Reykjavik. That was useful for us as a stopping off point!

Staff

Cleanliness & Comfort

Hotel Hallormsstadur

Egilsstadir

Great place all around!

Authenticity & Character

Room lacked a bit of character but was very comfortable!

Location

Added bonus here - forest walks possible right from the hotel!

Staff

Receptionist and restaurant staff were the loveliest, most helpful people!

Cleanliness & Comfort

Activity Reviews

Jokulsarlon Glacier Kayaking Adventure

Iceland

One of the absolute highlights of the journey and something I have never experienced elsewhere. Just an amazing experience coupled with top-notch service.

Quality of Experience

Guides, Drivers and Staff

Nothing to improve! Guide was very clear, witty, and informative.

Transport

Not much to comment on here, as we drove ourselves to the activity and there was a walk from the check-in to the kayaking jumping off point.

Solheimajokull Glacier Hike

Iceland

Amazing experience and unique to be able to hike a glacier also covered with volcanic ash/dirt! Unforgettable stuff :)

Quality of Experience

Guides, Drivers and Staff

Provided a lot of great information around what made this glacier experience unique

Transport

Nothing much to comment on here - we drove ourselves to the starting point and otherwise it was a walk from the check-in to the glacier.

Myvatn Nature Baths

Lake Mývatn

We did this at the end of a long, wonderful day and it was just spectacular. So many delightful moments, from getting a beer from a bar on the lagoon itself, to resting while leaning on a rock (putting beer on said rock) and admiring the sunset over the lake in the distance. Totally dreamy.

Quality of Experience

Guides, Drivers and Staff

Transport

We had a fantastic trip to Iceland, thanks to the help and services from Lisbet and KimKim team. We appreciated the accommodation on itinerary and needs for our crew. The details were well planned, and the stays were mostly great, we especially loved the quaintness of the lava resort and the beauty of Husevik!! read more

We had a fantastic trip to Iceland, thanks to the help and services from Lisbet and KimKim team. We appreciated the accommodation on itinerary and needs for our crew. The details were well planned, and the stays were mostly great, we especially loved the quaintness of the lava resort and the beauty of Husevik!!

Hotel Reviews

Midhraun Lava Resort

Stykkishólmur

Awesome rooms/cabins, the sweet soak tub and cold pond, the dining barn, and the setting - so beautiful!! Staff were also really friendly and great!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hofsstadir Guesthouse

Hofstaðir

Lovely accommodations, interesting and beautiful setting, and local flavor, although we skipped trying the horse.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Acco Guesthouse

Akureyri

Beautiful little town, nice, comfortable and clean accommodations. One small draw back, the hotel is right in the center of town, so if there is an all night or late night party or festival going on, you will be a part of it.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hótel Laxá

Myvatn

This was a beautiful location and facility, I'd say a bit higher end and fancier than "family" hotel. But the food was delicious, rooms very comfortable, and we saw a glimpse of the Northern lights one of the evenings here.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dæli Guesthouse

Hvammstangi

Beautiful farm locale and setup. Comfortable and clean rooms.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Room With A View Apartment Hotel

Reykjavík

While the room was nice, the amenities at the hotel weren't great. The sauna wasn't operational, nor was the hot tub. The breakfast could have been skipped for local food.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Vatnshellir Lava Cave Tour

Snæfellsnes Peninsula

REally cool. great guide!

Quality of Experience

Guides, Drivers and Staff

Transport

Forest Lagoon

Iceland

Really lovely setup and beautiful facility. Very well run and peaceful and relaxing.

Quality of Experience

Myvatn Nature Baths

Lake Mývatn

very cool locale and facility.

Quality of Experience

Husavik Whale Watching

Iceland

Great experience - company and guides were excellent!!

Quality of Experience

Guides, Drivers and Staff

Transport