Janelle Norman

We had a fantastic trip to Spain visiting Madrid, Segovia, Seville, Cadiz and Vejer de la Frontera. Having local guides is a great way to learn history and they share recommendations for dining. We especially liked Maria in Madrid and both Maria and Lola in Seville. We enjoyed the Flamenco show and tapas tour as well as the tour of the cathedral and royal palace. The private transportation was comfortable and always timely. Jesus and Pedro Lozano were professional and enjoyable to travel with.

Janelle was easy to work with and helped us put together a trip that worked for us. She is very knowledgeable of the area and offered great suggestions. We loved the boutique hotels and dining recommendations provided.

Hotel Reviews

Room Mate Alba

Madrid

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Casa Romana Hotel Boutique

Sevilla

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Parador de Cádiz

Cádiz

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Casa del Califa

Vejer de la Frontera, Cádiz

Beautiful hotel. A bit noisy late night due to restaurant diners.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Radisson RED Madrid

Madrid

Hotel was clean Standard room. Just not our preference. Staff was very friendly and helpful.

Authenticity & Character

Location

Very busy part of the city. Just not our preference.

Staff

Cleanliness & Comfort

Unusual decor

Activity Reviews

Segovia Highlights Day Excursion: a Fairy Tale Getaway

Madrid

Definitely worth the trip. Beautiful city and nice train ride from Madrid.

Quality of Experience

Guides, Drivers and Staff

Transport

Train was easy to navigate and comfortable

Walking Madrid’s Old Town

Madrid

Quality of Experience

Guides, Drivers and Staff

Seville Flamenco Experience & Tapas

Seville

Great to see the show. The tapas tour introduced us to food we would not have known to try. Maria was a fantastic guide!

Quality of Experience

Food

Guides, Drivers and Staff

Monumental Seville on Foot & Visit Real Alcázar

Seville

Quality of Experience

Guides, Drivers and Staff

Lola was a great guide. Offered a lot of information at a nice pace.

Janelle thank you. Thank your team too!
Our trip throughout Madrid, Porto and Northern Spain was better than we could have imagined.

Every hotel was amazing. The meals and restaurantrecommendations were spot on. Add in the unique private experiences (fun sidecar) and small tours, and all of that adds up to a very special trip.

Janelle and her Team went above and beyond in a multitude of ways. Here is just one example:
Day one I left/lost my glasses 🤓 n my inbound flight. They immediately reached out to the airline, our driver and the airport to initiate a search. They followed up a number of times-alas they were truly lost. BUT they also located an optometrist that could have glasses made, onsite, within an hour. Plus they made the appointment and sent me directions.

We would not have seen or done so many things. We were prepared for every day and knew what awaited us even if we ventured just outside of our hotel!we rented a car and flew to a destination and also had a few private drivers! When WE drove we received ideas where to stop along the way. It really was about the journey AND the destination!

Their app was so cool! No maps or books or notepads. Everything was right in our phones. And more.

I did not know what to see or where to stop and stay at all. Initially Janell asked lots of questions and learned about us first. Then we talked about general destinations and such. She created an itinerary we could see and understand. The hotel website and photos were there. We made a couple of adjustments and damn-she created a plan and trip
I had been struggling with for months

Every question we had was answered quickly and I have now learned a truth: using a travel Agent like Janelle made planning for the trip almost as easy and enjoyable as the trip itself.