Kimkim Trip Reviews for Portugal

4.9
Based on 416 ratings
Read 416 verified reviews by travelers who booked their trip to Portugal on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Fabulous trip. would recommend it to our friends
Portugal | May 31 - Jun 15, 2024

L
Laura A.
Los Angeles, CA | Reviewed on Jun 20, 2024
The guides we had were all exceptional and very knowlegable and fun to be with. They made our trip very special. The hotels were beautiful and spacious with the exception of the hotel Vintage Pestana which was a bit dated. Although the location was good. We especially loved the Palacio Ludivice in Lisbon, The Octant in Duoro and the Sensi in Azores. I would hightly recommend these hotels and would stay there again. I would take extra time to also stay more in the eastern part of the Duoro in... Read more

The guides we had were all exceptional and very knowlegable and fun to be with. They made our trip very special. The hotels were beautiful and spacious with the exception of the hotel Vintage Pestana which was a bit dated. Although the location was good. We especially loved the Palacio Ludivice in Lisbon, The Octant in Duoro and the Sensi in Azores. I would hightly recommend these hotels and would stay there again. I would take extra time to also stay more in the eastern part of the Duoro in addition to staying at the Octant to be closer to the wineries. Raquel put together an amazing trip.

Hotel Reviews
Palácio Ludovice Wine Experience Hotel
Lisboa

beautiful hotel. exemplary staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Quinta das Lágrimas
Coimbra

beautiful. a few of rooms were musty so had to move to differnt rooms. upgraded to big suite Would never stay in the new addition. extremely ugly

Authenticity & Character
Location
Staff
Cleanliness & Comfort
two rooms they offered were musty/moldy
Octant Douro
Douro

Fabulous, want to go back

Authenticity & Character
Location
although not close to many wineries
Staff
Cleanliness & Comfort
Pestana Vintage Porto Hotel & World Heritage Site
Porto

a bit dated and small rooms and bathrooms

Authenticity & Character
update the rooms
Location
Staff
Cleanliness & Comfort
updated rooms
Sensi Azores Nature and SPA
Ponta Delgada

Will someday go back. loved everything about the hotel. Ate dinner there 3 times. superb

Authenticity & Character
Location
a bit far from Ponta Delgada
Staff
Cleanliness & Comfort
Activity Reviews
Architectural & Historical Highlights of Lisbon
Architectural & Historical Highlights of Lisbon
Lisbon
Quality of Experience
Guides, Drivers and Staff
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

loved sintra and our guide was exceptional. Had lunch at his family restaurant and met his wife. Best guide on the trip

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner With a Local
Dinner With a Local
Lisbon

One of highlights of trip. Loved spending toime with a local family. they were lovely. Best food in Lisbon

Quality of Experience
Food
Guides, Drivers and Staff
Transport
hard to find. took a taxi
Guided Visit of Historic Coimbra
Guided Visit of Historic Coimbra
Portugal

very interesting. beuatiful buildings

Guides, Drivers and Staff
Wine Experience in the Douro Valley & River Cruise
Wine Experience in the Douro Valley & River Cruise
Douro Valley

amazing guide

Quality of Experience
Guides, Drivers and Staff
Transport
good guide
Vintage Car Tour of Porto
Vintage Car Tour of Porto
Porto

it was good but short in the car

Quality of Experience
more sights to see
Guides, Drivers and Staff
enthusiastic
Transport
could have been longer in car to see more sights
Local specialist: Raquel Aceituno

Bring your sneakers
Portugal | Jun 7 - Jun 17, 2024

Melody
Melody M.
Newark, NJ | Reviewed on Jun 19, 2024
My three daughters and I had an amazing vacation. We saw a lot of the country in 10 days. From Porto to the Algarve and many stops in and around the major cities. Our drivers and guides were friendly and informative. I think a must do on my list would be to kayak around the rocks and caves in Lagos. The water is crystal clear and although the weather is hot there is a nice breeze The Portuguese folks are happy and friendly with concerts and dancing in the streets with little pop up beer... Read more

My three daughters and I had an amazing vacation. We saw a lot of the country in 10 days. From Porto to the Algarve and many stops in and around the major cities. Our drivers and guides were friendly and informative. I think a must do on my list would be to kayak around the rocks and caves in Lagos. The water is crystal clear and although the weather is hot there is a nice breeze The Portuguese folks are happy and friendly with concerts and dancing in the streets with little pop up beer gardens around the city of Lisbon.and Lagos. The towns seem to be very safe even in the evening and the towns are always lively. Everyone speaks English, it’s the common language to speak with most tourist. Don’t miss the beach town of Nazaré at least a quick lunch and visit to the light house. The Douro Valley is splendid to view and visit a winery while you’re there. The town of Sintra is very charming. We visited the pena castle with absolutely splendid gardens. Prepare to hike a bit and wear sneakers It also seems that most towns have a signature pastry so you must visit a bakery or two. I gained a pound or two!

Hotel Review
Vila Galé Lagos
Lagos

Very nice hotel, Great amenities with a great pool. 20 minutes walk to town but taxis and Uber are available easily. Spa on premises and a pool bar with a good lunch menus. Beautiful rooms but hard beds.

Authenticity & Character
Large rooms. Open and spacious.
Location
Beautiful rooms and pools
Staff
Cleanliness & Comfort
The beds are hard
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Jun 19, 2024

Dear Melody,
Thank you so much for such a detailed feedback!
Knowing you had a fabulous time and tons of fun in all the locations you mentioned and explored really means a lot. Portugal is awesome :)
Your friend in Portugal - Pedro

Pedro did an amazing job with our trip to Por...
Portugal | Jun 2 - Jun 12, 2024

J
Jill P.
Blackfoot, ID | Reviewed on Jun 18, 2024
Pedro did an amazing job with our trip to Portugal. He listened very carefully to our preferences and tailored the trip to accommodate our likes. His daily check in was incredibly reassuring. Our driver, Nelson, was very kind and a great resource during our travels. He was beyond professional and incredibly accommodating. I can't recommend Pedro enough! When we return to Portugal, we plan our travel with Pedro. Portugal is a beautiful country, with friendly and kind people. The... Read more

Pedro did an amazing job with our trip to Portugal. He listened very carefully to our preferences and tailored the trip to accommodate our likes. His daily check in was incredibly reassuring. Our driver, Nelson, was very kind and a great resource during our travels. He was beyond professional and incredibly accommodating. I can't recommend Pedro enough! When we return to Portugal, we plan our travel with Pedro.

Portugal is a beautiful country, with friendly and kind people. The food is delicious and the wine is amazing. We enjoyed our visit very much.

Hotel Review
Maison Albar Hotels Le Monumental Palace
Porto

Great location, clean rooms and friendly staff. The dining at the hotel was delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon

Our guide Pedro was super knowledgable and took us on a great walking tour of Lisbon. He showed up some less crowded ways to navigate the city. The tour concluded with a wine and cheese tasting. Great guide, great city.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Jun 19, 2024

Dear Jill,
Thank you so much for your kind words and wonderful feedback - it means the world to me :)
It’s fantastic that you enjoyed the beauty, hospitality, and culinary delights of Portugal.
We look forward to helping you plan your next adventure.
Your friend in Portugal - Pedro

Raquel’s trip exceeded our expectations
Portugal | May 31 - Jun 15, 2024

Daniel
Daniel C.
Phoenix, AZ | Reviewed on Jun 16, 2024
Raquel picked great hotels. Cliff Bay in Madeira was absolutely amazing. The private tours were wonderful. The cooking class in Porto with Chef Sara Verde with just the three of us cooking lunch was such a treat. Hiking with our guides in the Peneda-Gerês National Park was breathtaking. A great trip. Read more

Raquel picked great hotels. Cliff Bay in Madeira was absolutely amazing. The private tours were wonderful. The cooking class in Porto with Chef Sara Verde with just the three of us cooking lunch was such a treat. Hiking with our guides in the Peneda-Gerês National Park was breathtaking. A great trip.

Hotel Reviews
Pestana Vintage Porto Hotel & World Heritage Site
Porto

Busy area of Porto, so you have to want to be where the action is. Balcony room a must. River view adds so much. Fantastic breakfast and staff.

Authenticity & Character
Location
In the middle of the River scene.
Staff
Cleanliness & Comfort
Comfortable beds.
Portugal Boutique Hotel
Lisbon

Boutique hotel next to their much larger hotel in the center of Lisbon’s tourist area. Great staff. Smallish room without any view. OK breakfast.

Authenticity & Character
Location
Perfect.
Staff
Always helpful.
Cleanliness & Comfort
The Cliff Bay
Funchal

WOW! What a beautiful property. Access to the ocean. Indoor/outdoor pools. Amazing breakfast in beautiful restaurants with outdoor eating in the gardens. Great room with ocean views. Short walk to downtown.

Authenticity & Character
Gardens. Can not be described with words. Just beautiful.
Location
Close to downtown. Ocean access.
Staff
Responds immediately to requests.
Cleanliness & Comfort
Everything perfect
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Jun 19, 2024

Hi Daniel! Thank you so much for taking the time to share the feedback of your trip to Portugal. I am glad to know that you and Rebecca had a great time and that the trip exceeded your expectations😊 . It was a pleasure creating this experience with you and hopefully, we get in touch again for future adventures. All the best, Raquel

Kiwis is Portugal 2024....
Portugal | May 29 - Jun 10, 2024

Andrea
Andrea E.
Australia | Reviewed on Jun 16, 2024
We have just returned home to NZ following an amazing trip to Portugal, planned and organized by our amazing agent Marisa Agulhas -with KimKim.
Marisa was a pleasure to deal with, she listened to our ideas and time frame, then managed to put together a custom-made trip for the 3 of us - 10yr old, 40yr old and 77yr old kiwis. The tour plan was adjusted to meet our interests, pace and budget, all online with easy to follow prompts. A whatsapp group was formed prior to arrival with a couple...
Read more

We have just returned home to NZ following an amazing trip to Portugal, planned and organized by our amazing agent Marisa Agulhas -with KimKim.
Marisa was a pleasure to deal with, she listened to our ideas and time frame, then managed to put together a custom-made trip for the 3 of us - 10yr old, 40yr old and 77yr old kiwis. The tour plan was adjusted to meet our interests, pace and budget, all online with easy to follow prompts. A whatsapp group was formed prior to arrival with a couple of Marisa's colleagues who kept themselves available 24hrs, and responded to all our questions/concerns very quickly. The accomodation chosen for us was comfortable, stylish and very central to what we were interested in. All the transport including car hire, private drivers, train and transfers were organized ahead of time, we had amazing guides hand picked for our adventures, so knowledgeable, patient and friendly. Our highlight was a trip to Sintra from Lisbon, we loved our guide Pedro who was happy to accommodate our interests and suggest options, all our guides were amazing with my 10yr old and elderly mum. We also really enjoyed our brief stay in Seville Spain, and the activities picked by Marisa, as well as a Flemenco show/dinner suggested by her colleague.
The level of Marisas availability, attention to detail and communication blew us away, I 100% recommend booking with her and KimKim for a seamless, interesting and fun experience!

Hotel Reviews
Vila Galé Lagos
Lagos

Great place to stay with kids, amazing pool, activities, and right across the road from the ocean! Comfortable beds, large rooms, lovely house keeping ladies. We loved the Italian restaurant by the pool, friendly waiters and delicious food.

Authenticity & Character
Location
Tucked out the way, but convenient to most things
Cleanliness & Comfort
Lovely linen, comfy beds, nice outlook, clean bathroom, housekeepers went thr extra mile
Pousada Palacio De Estoi—Monument Hotel & SLH
Faro
Authenticity & Character
Beautiful historical palace, oozing with character and class
Location
Staff
Friendly staff, courteous and accommodating
Cleanliness & Comfort
PortoBay Hotel Teatro
Porto

Loved this hotel, welcoming, comfortable and enjoyed the personal touches the staff made to make us feel valued. Great location, comfy beds and beautiful linen.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
NH Collection Sevilla
Seville
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Lisboa Plaza
Lisboa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Panoramic Boat to the Ponta da Piedade Grottoes
Panoramic Boat to the Ponta da Piedade Grottoes
Portugal

Great captain and guide on board, kept us safe on a choppy sea, but also made sure we got value for money. Friendly, English speaking and fun

Quality of Experience
Guides, Drivers and Staff
Transport
Lisbon's Historic Odyssey Walk
Lisbon's Historic Odyssey Walk
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Discovering Belém's Charm on a Tuk-Tuk Ride
Discovering Belém's Charm on a Tuk-Tuk Ride
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

We loved this day out, Pepe our driver was so friendly, knowledgeable patient and respectful. We were in safe hands, he was able to offer a range of activities, recommended places for lunch and extra spots of interests to suit our group. Loved Sintra!

Quality of Experience
Guides, Drivers and Staff
Pepe was amazing, so great with my 10yr old and elderly mother. v Very patient, knowledgeable and accommodating to our interests/needs
Transport
Very nice van, new Mercedes
Tickets to Lello Bookshop
Tickets to Lello Bookshop
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marisa Agulhas
Marisa
Marisa Agulhas
Local specialist in Lisbon | Replied on Jun 17, 2024

Dear Andrea,
Thank you so much for your kind words on our service and on your overall experience.
I am super happy to know you had a great time with your family :)
Thank you once again for your trust - Obrigado!!
Your Friend in Portugal - Marisa

The entire trip was marvelous, exactly what w...
Portugal | Jun 10 - Jun 15, 2024

Barbara
Barbara C.
Trumbull, CT | Reviewed on Jun 16, 2024
The entire trip was marvelous, exactly what we wanted - history, culture, archaeology and good food. And our driver/ guide was superlative. He went out of his way to make sure we did everything we wanted Read more

The entire trip was marvelous, exactly what we wanted - history, culture, archaeology and good food. And our driver/ guide was superlative. He went out of his way to make sure we did everything we wanted

Hotel Review
The Noble House
Evora

Breakfast was excellent and sufficient to keep you energized until dinner as long as there was a pastry stop midday. Only negaive was we had to go outside to get to our room

Authenticity & Character
Nicely appointed
Location
Within walking distance of everything
Staff
Cleanliness & Comfort
Activity Reviews
Castelo de Vide visit
Castelo de Vide visit
Portugal

Tiago made sure our experience was broad a d detailed at the same time. We missed nothing and came away with a broader understanding of what occurred in Spain and Portugal during the inquisiton

Quality of Experience
Guides, Drivers and Staff
Transport
Algarve Caves Boat Tour
Algarve Caves Boat Tour
Portugal

The tour was great

Quality of Experience
Guides, Drivers and Staff
Transport
Visit the Ancient Roman City of Évora
Visit the Ancient Roman City of Évora
Portugal

We walked around the town and got a feel for the history of the area. Tiago made sure that we got a taste of local food in each of the areas we traveled and we did a lot of walking

Quality of Experience
Guides, Drivers and Staff
Transport
We walked A lot and saw everything
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Jun 20, 2024

Dear Barbara,

Thank you so very much for your sweet words!

I don't need to say it here because we have our own private thread ;), but you understood how much of a pleasure it was to tour you and Ira!

Wait for me in Connecticut or New York!!

We're in touch!

Best,

Tiago

Tiago was rude, obnoxious and unhelpful from ...
Portugal | May 25 - Jun 3, 2024

L
Laura G.
Ashburn, VA | Reviewed on Jun 15, 2024
Tiago was rude, obnoxious and unhelpful from start to finish. While planning, he argued with me about minor changes and hotel selections. Once in Portugal, his behavior was consistent with the planning phase. Our travel through Portugal was supposed to be with a paid for driver/tour guide. We got a driver, who was a very nice person and excellent driver, but had no information about the sites, their history or even important places for us to see on our own. He was not a tour guide. Thank... Read more

Tiago was rude, obnoxious and unhelpful from start to finish. While planning, he argued with me about minor changes and hotel selections. Once in Portugal, his behavior was consistent with the planning phase. Our travel through Portugal was supposed to be with a paid for driver/tour guide. We got a driver, who was a very nice person and excellent driver, but had no information about the sites, their history or even important places for us to see on our own. He was not a tour guide. Thank goodness I bought a Frommer’s tour book, otherwise we would have missed or not appreciated what we were seeing. We loved our trip with KimKim to Morocco last year, but we were disappointed with this experience.

Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Jun 19, 2024
Hi Laura, I confess I receive your review with great surprise. First of all, I must say that I'm very sorry that the trip didn't go as well as you wished. I understand that this might have frustrating for you but, believe me, this is just as disappointing for me. We discussed the itinerary a number of times and I think I always tried to give you the best possible inputs for you to make the most of your trip, suggested different locations for you to stay and even during your stay always... Read more

Hi Laura,

I confess I receive your review with great surprise.

First of all, I must say that I'm very sorry that the trip didn't go as well as you wished. I understand that this might have frustrating for you but, believe me, this is just as disappointing for me.

We discussed the itinerary a number of times and I think I always tried to give you the best possible inputs for you to make the most of your trip, suggested different locations for you to stay and even during your stay always tried, together with the guide, accommodate last minute tweaks that you requested.

I also understand that the guide-driver might not have met your expectations, but I can guarantee you that he's an official guide and he actually gave me a positive feedback about your visit. And I spoke with him on a daily basis so, once again, it was with a bit of a shock that I received your comments.

Nonetheless, I fully respect how you feel and I'd very much like to have the opportunity to talk with you over the phone to understand a bit better what didn't go well and understand if there's anything I could do to make up for your experience and/or to improve our services. I'll text you in our thread.

Kind Regards,

Tiago

Anita, and the entire KimKim team, did a mast...
Portugal | May 24 - Jun 6, 2024

Ken
Ken N.
Canada | Reviewed on Jun 13, 2024
Anita, and the entire KimKim team, did a masterful job of organizing and executing our two week visit to Portugal. Travel staff put together an agenda which ensured we saw and experienced Portugal from top to bottom, and by the trip conclusion we had come to fully appreciate what makes this wonderful country unique. Perhaps, most impressive was the fact that if there was an item on our agenda, no matter where or when it was, the expected person, van, bicycle, kayak, boat, jeep, rental car,... Read more

Anita, and the entire KimKim team, did a masterful job of organizing and executing our two week visit to Portugal. Travel staff put together an agenda which ensured we saw and experienced Portugal from top to bottom, and by the trip conclusion we had come to fully appreciate what makes this wonderful country unique. Perhaps, most impressive was the fact that if there was an item on our agenda, no matter where or when it was, the expected person, van, bicycle, kayak, boat, jeep, rental car, airplane, etc. was there right on time to take us to the next part of our agenda. Yes - some people may wonder if you could plan this trip without travel professionals like Anita and KimKim, and we did at the onset. However, we can say now with absolute certainty that our 2 weeks in Portugal could never have been so thorough, so eventful, and so memorable, had we not engaged with KimKim. We are most thankful for all the hard work and professionalism brought to our holiday experience and for the ways in which this made our Portugal visit truly special. We tip our hat to the excellent work of Anita and team.

Hotel Reviews
Legendary Porto Hotel
Porto

Location and staff were amazing! 10 out of 10. The particular room we were given was slightly dated but served us well overall and we appreciated having a nice outdoor balcony on our room.

Authenticity & Character
Location
Central to anything that you may want to walk to. Perfect
Staff
Cleanliness & Comfort
Very clean but perhaps needing a little update/reno on the room
Hotel Mondego
Coimbra

We spent only one night in this hotel but found it to be comfortable, clean, modern, and with very friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tivoli Oriente Hotel
Lisbon

Beautiful hotel, modern clean rooms with helpful staff and a great bar up on the roof.

Authenticity & Character
Location
For some people this may be a great location but unfortunately we found ourselves constantly in a 30 minute Uber ride when looking to visit the sights of Lisboa. The hotel is in close proximity to shopping if that’s your thing but not in close proximity to the major attractions of Lisboa and as such it doesn’t lend itself well to walking.
Staff
Cleanliness & Comfort
Pestana Promenade Ocean Resort Hotel
Funchal

We loved this hotel. Super friendly staff, great view, large clean room, and wonderful pools to swim in. The complimentary breakfast was the best of our entire trip. At first it may seem like there are not many restaurants nearby but an easy 5 minute walk puts you in touch with some great bars and food establishments, just need to go looking. Walking into the city of Funchal was possible from here and it was nice to be away from the noise of the city. Great choice for this property.

Authenticity & Character
Location
Staff
Hands down the friendliest person of our entire trip was the nice lady who welcomes people to their breakfast table
Cleanliness & Comfort
Meliá Lisboa Aeroporto
Lisbon

Beautiful, clean, modern hotel in walking distance from the Airport. Great for transfers but not great as a vacation destination property as it’s too far from most of the Lisboa attractions.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise
Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise
Porto

What a breathtaking experience this was. The scenery was out of this world. A must visit for anyone coming to the Porto area of Portugal.

Quality of Experience
Food
Guides, Drivers and Staff
Our guide was OK and knowledgeable but unfortunately just seemed to be a little too “high energy” for the group he was driving. He was a young man, and I won’t quote his name in this review, but his aggressive driving was a complaint by a few people on the trip and we had asked him to cool it, made worse by the driver boasting about how little sleep he had had the night before. In the end his over the top enthusiasm caused his van to be in a minor collision with another car and everyone in our group could have predicted this far before it happened.
Transport
Foodie Experience in Porto
Foodie Experience in Porto
Porto

This was fantastic and in our opinion a must do for people visiting Porto. Our guide and all the restaurants who welcomed us were outstanding. Highly recommended.

Quality of Experience
Food
Guides, Drivers and Staff
Our guide was amazing - actually better than amazing if that’s possible
Transport
Guided Visit to Porto
Guided Visit to Porto
Porto

This was a great tour for us but we could see that it may not be right for everyone. We loved the up close experience we had to seeing the sights of Porto but in doing so you need to put your steep hill shoes on and be prepared to navigate some crazy streets and sidewalks. 100% ok for us but perhaps not for all. Our guide did a great job of looking after us.

Quality of Experience
Guides, Drivers and Staff
Transport
Hiking & Cultural Excursion in Peneda-Gerês National Park
Hiking & Cultural Excursion in Peneda-Gerês National Park
Porto

Beautiful, breathtaking, spectacular scenery and a wonderful guide

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Small Group Excursion to Sintra & Pena Palace
Small Group Excursion to Sintra & Pena Palace
Lisbon

This one is a “must” for visitors to Portugal. It will be an entire day excursion in a van but worth every minute in our opinion. We were also fortunate to have a tour guide at the “expert” level and one that even had a plan-B for every delay or possible interruption we encountered. This trip could not have gone more smoothly. Highly recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner With a Local
Dinner With a Local
Lisbon

This one experience made our entire 2 week visit to Portugal worthwhile. We were welcomed into the home of Sofia and Carlos and they immediately made us feel like family. We enjoyed a beautiful home cooked meal, we laughed, told stories, and were treated like friends. I cannot envision a more genuine experience when visiting Portugal and full credit goes to our hosts Sofia’s and Carlos for this night. This is not something that could be repeated by just any host - this couple is truly special and they deserve a huge thanks for being such great ambassadors for the wonderful country of Portugal.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lisbon Up the Hills E-Bike Experience
Lisbon Up the Hills E-Bike Experience
Lisbon

This was a fantastic way to see Lisbon. However, it turned out that pretty much our entire bike ride was either flat or downhill. As a result, there was really no need for an e-bike. At the same time, it would have also been great to have an option, even at extra cost, to keep the bike beyond the tour for extra exploring. We saw so many sights and wanted to return for a better look and a bicycle is the perfect vehicle for the excursion.

Quality of Experience
Guides, Drivers and Staff
Transport
Enchanted Terraces and Porto do Moniz Tour
Enchanted Terraces and Porto do Moniz Tour
Portugal

Great experience and extremely worthwhile. We had set off to Madeira thinking that we would need to do several different tours of the island to see the highlights. Lo and behold, this one day trip in an open jeep took us to almost everywhere we had wanted to go. It was perfect and if one has only a few days to spend on Madeira then this is a great way to have a condensed high quality experience. Our tour guide was funny, informative, a great driver, and went above and beyond for everyone’s benefit. Job well done here.

Quality of Experience
Guides, Drivers and Staff
Transport
Garajau Nature Reserve: Kayaking, Snorkeling & Cliff Diving
Garajau Nature Reserve: Kayaking, Snorkeling & Cliff Diving
Portugal

This was an enjoyable experience and we were most grateful to see the Madeira shoreline by kayak and then to snorkel in the protected waters of the Atlantic. The facility we left shore from was first class. Our only concern on this trip was that the nice young man who was our guide was really put in a very difficult position. He never complained or asked for anyone’s help but he was expected to single handedly launch, and then lift 75 lb. kayaks up out of the ocean, and pull them solo up a 6 ft ladder with just a rope wrapped around his arm. He wouldn’t let his customers (us) help him and it’s a miracle he wasn’t physically injured by his job. We felt sorry for him and his employer should be checked for creating an unsafe work environment. I think the young man didn’t want to complain and we sensed that he greatly valued the job he’d been given. Just a bit sketchy to watch.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid | Replied on Jun 14, 2024

Hi Ken & Sharon, thank you very much for taking the time to submit your trip review. I am pleased to hear you had a great time in Portugal and will pass along your kind words to all the team and our local guides. I am surprised to hear about your excursion to Douro and I'll make sure to check what happened that day so that it doesn't repeat.
I hope to work together again for your future trips to Europe. Thank you for choosing Espíritu Travel Family!! I wish you all the best 😍

This is the first time we used kimkim for a t...
Portugal | May 24 - Jun 5, 2024

Hillary
Hillary S.
Los Angeles, CA | Reviewed on Jun 13, 2024
This is the first time we used kimkim for a travel experience. We weren't familiar with Portugal, so we relied on the advice of Katerina, Karin, and Anita to guide us with customizing the itinerary. We requested minor revisions to the itinerary which were accepted graciously. The final itinerary and instructions for traveling were detailed, organized, and complete. We felt very comfortable traveling to a country we never visited before due to the kimkim team's guidance. While in Portugal,... Read more

This is the first time we used kimkim for a travel experience. We weren't familiar with Portugal, so we relied on the advice of Katerina, Karin, and Anita to guide us with customizing the itinerary. We requested minor revisions to the itinerary which were accepted graciously. The final itinerary and instructions for traveling were detailed, organized, and complete. We felt very comfortable traveling to a country we never visited before due to the kimkim team's guidance.

While in Portugal, we had just a few minor "bumps", but we were very impressed with how the kimkim team responded and immediately made adjustments. They did everything possible to ensure we were safe, happy, and cared for while traveling. We want to say, " thank you", to our tour guides and drivers; Emmanuel, Clarissa? and Rui. We asked for Rui again because he went above and beyond for an amazing experience! in Porto, Felipa, Ricardo, and Nuno who also went above and beyond to show us the beauty and provided so much education about Portugal.

To summarize, we look forward to planning many more trips in the near future with kimkim. We highly suggest taking their suggestions and requesting what is important to you. The kimkim team will make sure your traveling experience will be truly memorable!

Thanks for the wonderful Portugal experience!

Hillary and Michael

Local specialist: Anita Matijasevic

Fantastic experience in Portugal!
Portugal | May 20 - Jun 2, 2024

Angela
Angela M.
Denver, CO | Reviewed on Jun 09, 2024
The whole trip was memorable. Tiago did an amazing job. We learned so much about the Country and History. I loved experiencing different regions and seeing beautiful beaches, wine country, Castles and Palaces. Food was wonderful. Tiago was patient, flexible and we enjoyed his company. Read more

The whole trip was memorable. Tiago did an amazing job. We learned so much about the Country and History. I loved experiencing different regions and seeing beautiful beaches, wine country, Castles and Palaces. Food was wonderful. Tiago was patient, flexible and we enjoyed his company.

Hotel Reviews
The Vine House—Quinta São Luiz
Tabuaço

Fabulous place to stay!

Authenticity & Character
Scenery
Location
First time staying at a Vineyard, lived the wine tasting and river trip. Beautiful setting!
Staff
Accommodating and friendly
Cleanliness & Comfort
NH Collection Porto Batalha
Porto

Beautiful hotel, great setting.

Authenticity & Character
History
Location
Convince with site seeing.
Staff
Friendly, accommodating
Cleanliness & Comfort
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Jun 09, 2024

Dear Angie!!

Thank you so much for your feedback!! Truly appreciated! You were an incredible company and it was a pleasure showing you around. It didn't feel like work at all!!

I only regret that Myles didn't get to try some of the Algarve golf courses! Fingers crossed he'll do that someday!!

Miss you all!! Really, really!!!

All the best,

Tiago

PS: Please let me know if you have Whatsapp. I've been in touch with Shaun and would love to stay in touch with you too, even if only for a quick hi every now and then!!

Portugal tour from Porto to the Algarve..
Portugal | May 20 - Jun 1, 2024

D
Dennis S.
Canada | Reviewed on Jun 08, 2024
Overall our trip was great. The hotels were located centrally in the cities they were in and the rooms were nice. Our biggest disappointment were some of the tours. When we went to the vineyards in the Douro valley we expected to go
to 2 or 3 vineyards wine tasting white and red wines not a port house since we visited those in Porto. We did stop at one
to taste white port that was included but would have rather have had a wine tasting of all their wines. Our driver fortunately did ask and...
Read more

Overall our trip was great. The hotels were located centrally in the cities they were in and the rooms were nice. Our biggest disappointment were some of the tours. When we went to the vineyards in the Douro valley we expected to go
to 2 or 3 vineyards wine tasting white and red wines not a port house since we visited those in Porto. We did stop at one
to taste white port that was included but would have rather have had a wine tasting of all their wines. Our driver fortunately did ask and we were able to taste some of their wines but this was not part of the trip. The port winery we did
visit was beautiful but again would have preferred a regular wine tasting since we tasted port in Porto. On the tour to Belem I thought we would visit the Jeronimos Monastery but when we got there the guide told us of long lineups and there wouldn't be enough time to see it. If I had known that I would have done our own tour to Belem. The Sintra trip I thought we were visiting Pena Palace as well the way the description of tour was presented. The bike tour in the Algarve also didn't come as advertised as anticipated most of the tour to be along the cliffs overlooking the ocean but that part of the tour wasn't that long. I also wished we had the Evora tour earlier in the day as some of the tips the guide gave us were of no use since we were leaving the next morning. We would have done a wine tasting in the afternoon then. Overall our guides and drivers were very good .

Hotel Reviews
The Editory House Ribeira
Porto

Rooms were small but the setting was fantastic and their breakfast was first class. The only thing missing was a fitness centre

Authenticity & Character
Location
Staff
Cleanliness & Comfort
NH Collection Lisboa Liberdade
Lisbon

Great location and nice rooms. The fitness centre could have better equipment.

Authenticity & Character
Location
Cleanliness & Comfort
Évora Olive Hotel
Evora

Nice rooms and great breakfast.

Authenticity & Character
Location
Short walk to the centre of the city
Staff
Cleanliness & Comfort
Tivoli Lagos
Lagos

Good location with nice views of the city.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
H10 Duque de Loule
Lisboa

Beautiful rooms with great beds. Nice rooftop bar but no fitness centre

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Foodie Experience in Porto
Foodie Experience in Porto
Porto

Overall the places we went to were good except maybe for the last stop for desert. The guide was great.

Quality of Experience
Food
Sampling of different foods and wines
Guides, Drivers and Staff
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Porto

We expected we were going to vineyards for wine tastings not port tastings since we did this in Porto The cruise was a little disappointing as well as i didn't realize we were doing a circle instead of going from one stop to another

Quality of Experience
Guides, Drivers and Staff
The driver and guide compensated for what was a poorly described tour
Transport
Private Transfer {{start_location}} to {{end_location}} via Coimbra
Private Transfer {{start_location}} to {{end_location}} via Coimbra
Portugal

We didn't get to visit the library in Coimbra as we should have gotten advance tickets. We didn't realize how popular the tours were . Since it was a stop I would have coordinated a tour with the driver so we would gotten there at a scheduled time,

Quality of Experience
Guides, Drivers and Staff
Transport
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

A nice walking tour of Lisbon explaining some of the history

Quality of Experience
Guides, Drivers and Staff
Go West to Belém TukTuk Tour
Go West to Belém TukTuk Tour
Lisbon

Different and nice way of visiting Belem but not enough time to see the sights,

Quality of Experience
Guides, Drivers and Staff
Transport
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

Great visit to Quinta Regaleira Sintra and Cascais

Quality of Experience
Guides, Drivers and Staff
Transport
Privately Guided Visit of Évora
Privately Guided Visit of Évora
Portugal

Guide was very knowledgeable and had some great tips

Quality of Experience
Guides, Drivers and Staff
Private Transfer {{start_location}} to {{end_location}}, Wine Tasting & Lunch at a Quinta
Private Transfer {{start_location}} to {{end_location}}, Wine Tasting & Lunch at a Quinta
Portugal

Great visit to the vineyard where we got to taste good quality wines and food.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lagos & Ponta da Piedade Bike Tour
Lagos & Ponta da Piedade Bike Tour
Portugal

We wanted more of a bike ride along the cliffs and not so much time in the city

Quality of Experience
Guides, Drivers and Staff
4X4 Algarve Sunset Experience
4X4 Algarve Sunset Experience
Portugal

Our guide took us some great spots along the way and we watched the sunset in a great spot.

Quality of Experience
The spot of the sunset
Guides, Drivers and Staff
Driver was very funny and entertaining
Transport
Catamaran Excursion to Benagil Caves & Carvoeiro Beach
Catamaran Excursion to Benagil Caves & Carvoeiro Beach
Portugal

Great visit to the caves.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Karin Eckhard
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Jun 14, 2024
Hi Dennis,
Thank you for taking the time to share the feedback about your trip to Portugal.
I am happy to hear that your overall trip was great and that you liked your hotels and locations and your local guides!
I would like to address your comments below;
As described in the activity, the Douro Valley experience includes just a wine tasting with winery visit river cruise. The local wines offered, especially in northern Portugal are mostly Port. If you were interested in other red and white...
Read more

Hi Dennis,
Thank you for taking the time to share the feedback about your trip to Portugal.
I am happy to hear that your overall trip was great and that you liked your hotels and locations and your local guides!

I would like to address your comments below;
As described in the activity, the Douro Valley experience includes just a wine tasting with winery visit river cruise. The local wines offered, especially in northern Portugal are mostly Port. If you were interested in other red and white wines you could have informed us during the planning of your trip and we would have happily provided you options.

The tuk-tuk tour of Belem is a ride through some of Lisbon´s neighbourhoods, however does not include the entrance to any attractions. Unfortunately, there are many visitors in Portugal these months and to be able to enter a monument like Jeronimo’s you had to get the tickets in advance. If you had let us know, we would have purchased it for you.

The Sintra tour description in your travel documentation specifies that you were going to visit Quinta de Regaleira, Sintra surroundings and Cascais, which by your comments you did visit it.
The Bike tour in Lagos has a good balance of exploring the old town and sea cliffs, as described in the activity.

I wish you and your family all the best,
Raquel

Mackenzie - Review of Portugal Trip
Portugal | May 25 - Jun 4, 2024

Mackenzie
Mackenzie B.
United Kingdom | Reviewed on Jun 08, 2024
My trip to Portugal was amazing, Helena worked with me and my friend planning exactly what we wanted. It was reassuring to know that everything was basically taken care of (ex. hotels, train tickets, guides, drivers etc.). When we arrived in Porto we had drivers pick us up and all was easy to find. We had a guide of Porto on day two (I think her name was Helena/Elena?). Very good tour guide, well versed on the areas and she introduced us to the shop Manteigaria (custard tarts) which were... Read more

My trip to Portugal was amazing, Helena worked with me and my friend planning exactly what we wanted. It was reassuring to know that everything was basically taken care of (ex. hotels, train tickets, guides, drivers etc.). When we arrived in Porto we had drivers pick us up and all was easy to find. We had a guide of Porto on day two (I think her name was Helena/Elena?). Very good tour guide, well versed on the areas and she introduced us to the shop Manteigaria (custard tarts) which were amazing and we ate them every day. We also had a driver/guide (Carlos) to take us to towns outside of Porto, which were nice to see. We then went to Lisbon and really enjoyed it there. Alex was our guide and took us for a walking tour of the city. We then had a guide/driver (I think the company was called The Worst Tours and our guide was named Marta?) and we went outside of Liston to Sintra and Cascais which were really beautiful! Definitely recommend that excursion to those areas. After a few days in Lisbon we then ventured down to Lagos via two trains from Lisbon. I cannot say enough good things about the Cascades Wellness Resort. The staff were very helpful and really nice and the restaurants and pools on site were amazing. You really don't even have to leave the resort. All 3 hotels were great on the trip but Cascades topped it. Overall I would say this was a 5/5 star trip!!

Hotel Reviews
Cascade Wellness
Lagos

The Cascade Wellness Resort was wonderful. The staff were very friendly and the hotel amenities were amazing. It was not a far taxi/Uber ride from the train station and when we arrived we were warmly welcomed and stayed in a very luxurious room. The infinity pools were so nice and the restaurants were top notch. One of the managers Cristiana Garoto was very very helpful.

Authenticity & Character
Location
Amazing resort not far from the train station and the views were outstanding
Staff
Cleanliness & Comfort
Pousada Porto—Rua das Flores
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vincci Baixa
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Jun 21, 2024
Dear Mackenzie
Thank you for your wonderful review of your trip to Portugal. It was a pleasure working with you and Ginny to plan your trip. I am delighted to hear that everything went well and that you enjoyed the hotels, tours and guides that I arranged for you.
I'm glad you had a great time at all the places and that you appreciated the local recommendations. It is great to know that our guides contributed positively to your experience.
I also very much appreciate your comments about the...
Read more

Dear Mackenzie
Thank you for your wonderful review of your trip to Portugal. It was a pleasure working with you and Ginny to plan your trip. I am delighted to hear that everything went well and that you enjoyed the hotels, tours and guides that I arranged for you.
I'm glad you had a great time at all the places and that you appreciated the local recommendations. It is great to know that our guides contributed positively to your experience.
I also very much appreciate your comments about the Cascades Wellness Resort and the excursion to Sintra. I have passed on your words to all of them and they are very happy.
Looking forward to helping you with future travels, have you considered Spain, Italy or Morocco?
Warm regards,
Helena

Spectacular trip around the circle of Portugal
Portugal | May 23 - Jun 6, 2024

H
Holly L.
Newark, NJ | Reviewed on Jun 07, 2024
Pedro put together a spectacular trip for us, based upon what we were interested in exploring. The drivers, especially Andre and Ricardo were a wealth of knowledge and so kind, flexible and helpful. The guides in Lisbon, Porto and Évora were very knowledgeable and kept us moving. They all knew our interests and dietary restrictions based upon notes provided from Pedro. Andre took us to Sintra, and then Obidos and Nazaré on the way to Porto. He was so much fun! He also returned us to Lisbon... Read more

Pedro put together a spectacular trip for us, based upon what we were interested in exploring. The drivers, especially Andre and Ricardo were a wealth of knowledge and so kind, flexible and helpful. The guides in Lisbon, Porto and Évora were very knowledgeable and kept us moving. They all knew our interests and dietary restrictions based upon notes provided from Pedro. Andre took us to Sintra, and then Obidos and Nazaré on the way to Porto. He was so much fun! He also returned us to Lisbon from Lagos and were now friends for life. Ricardo took us from Porto with a stop in Belmonte and the cork factory in Evora, a long but enjoyable day. We walked over 5 miles each day, so we covered a lot of ground! A highlight was the hike with Nuno in Serra Do Estrela, just stunning! In Lagos the boat ride to the Benagil caves should not be missed. All the hotels selected by Pedro were perfectly located and had great service. Pedro kept in touch very frequently and also worked with us to change some pick up times when we wanted to modify our schedule. All told, it was a spectacular trip and worry-free because Pedro was always available to us and made sure we were happy.

Hotel Reviews
Heritage Avenida Liberdade
Lisboa

Rooms are lovely, well-appointed and the air conditioning works well. The breakfast is extensive and they have coffee, tea and snacks 24/7. You can also get cooked to order eggs if you ask. Outstanding location, within walking distance to so many great restaurants and attractions. Highest recommendation!

Authenticity & Character
Very genuinely nice service and nice furnishings.
Location
Staff
Cleanliness & Comfort
On the main Avenida Liberdade, but noise was never an issue.
PortoBay Flores
Porto

This hotel is beautiful and we were fortunate to have a room in the old, refurbished section. The location is in the middle of everything, within walking distance to restaurants, shops and attractions. The staff was attentive and the breakfasts were extensive and varied.

Authenticity & Character
Old stone building with a lot of character.
Location
Smack in the middle of a pedestrian street with shops and restaurants, but our driver had special permission to drive right up to it.
Staff
Very helpful and kind
Cleanliness & Comfort
We loved our room in the older section of the hotel
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Jun 07, 2024

Dear Holly,
Thank you so much for your wonderful review!
Its amazing to hear that you had such a spectacular trip. Your kind words about the knowledge, flexibility, and kindness of everyone involved really mean a lot to us.
Also, I am delighted that Andre and Ricardo could make your journey through Portugal so enjoyable and that you felt like you made lifelong friends along the way.
We look forward to welcoming you back for another incredible journey in the future!
Your friend in Portugal,
Pedro

Trip of a lifetime!!!
Portugal | May 20 - Jun 2, 2024

Shaun
Shaun C.
Longmont, CO | Reviewed on Jun 06, 2024
Our group of six had an amazing 14 day trip to Portugal. Tiago facilitated every detail from our first correspondence about what we were looking for in a trip, all the way to our last moments in this beautiful country. We spent time in Porto, Lisbon, the Douro Valley, and the Algarve, with stops or day trips to Guimarães ,Coimbra, Tomar, Obidos, Cascias, and Sintra. Tiago gave us so much history, introduced us to new foods, and talked about Portuguese traditions, old and new. He took great... Read more

Our group of six had an amazing 14 day trip to Portugal. Tiago facilitated every detail from our first correspondence about what we were looking for in a trip, all the way to our last moments in this beautiful country. We spent time in Porto, Lisbon, the Douro Valley, and the Algarve, with stops or day trips to Guimarães ,Coimbra, Tomar, Obidos, Cascias, and Sintra. Tiago gave us so much history, introduced us to new foods, and talked about Portuguese traditions, old and new. He took great care to make sure our trip was perfect in every way. The hotels were so nice – – if nothing else, please stay at the Quinta de Sao Luis in Douro Valley. It’s a must! We saw the Algarve coast from east to west and experienced the different land and waterscapes. We took time to enjoy the beautiful beaches, caves, and sunsets. We did walking tours, a river boat ride, kayaking, wine tastings, and a once in a lifetime incredible day on a yacht. We also had time built in to wander on our own and relax. Tiago was so knowledgeable, flexible, kind, and caring. He tended to every detail of our trip. We never would have experienced or learned so much on our own. We thank him so much and will forever cheer for his team…. Go Sporting!!

Hotel Reviews
NH Collection Porto Batalha
Porto

This is a really nice hotel in a good location. The rooms were spacious. Everything was within a walkable distance. The breakfast was outstanding - so many choices.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Vine House—Quinta São Luiz
Tabuaço

Everything about this hotel was amazing. It’s small (maybe 12 rooms). Spacious rooms with large patios and such incredible views!!!!

Authenticity & Character
Location
If you are looking for remote and quiet- this is the place. You will need a car to go anywhere else.
Staff
They were short staffed during our stay, but honestly the rooms and the view are what mattered here most.
Cleanliness & Comfort
Hotel Britania Art Deco
Lisboa

Truly an amazingly preserved 1940s vibe. The staff were top notch and the amenities were plentiful. Breakfast was delicious and served until noon. They also provide tea and snacks in the afternoon and port all the time. They decor is lovely and the rooms are comfortable.

Authenticity & Character
This hotel has character!!
Location
We could walk to restaurants and shopping and it was easy to get a ride for longer distances.
Staff
The staff were so friendly and attentive.
Cleanliness & Comfort
Activity Reviews
Boat tour Algarve (half day)
Boat tour Algarve (half day)
Portugal

Exploring the Algarve on a private yacht was a once-in-a-lifetime experience. The landscape changed so much in a short period, and it was absolutely stunning. This activity was one of the highlights of our trip and provided some incredible memories.

Enjoy Dinner with Live Fado Music
Enjoy Dinner with Live Fado Music
Lisbon

The dinner with live Fado music was probably our least favorite experience. The venue was very small, the dinner was quite long, and the food wasn't as good as we had hoped. However, the music and the experience were unique and worth it for the cultural exposure, just not something we'll be likely to repeat.

Wine Estate Visit in the Douro Valley
Wine Estate Visit in the Douro Valley
Portugal

The Wine Estate Visit in the Douro Valley was really wonderful. Even though none of us are huge wine drinkers, we wanted to experience the local culture, and this tour did not disappoint. We even got to walk through the fields, which was a unique and enjoyable experience. This was definitely one of the highlights.

Explore Porto (Half-Day Guided Walking Tour)
Explore Porto (Half-Day Guided Walking Tour)
Porto

The walking tour in Porto was a great way to get our bearings and learn where everything was. The guide was very knowledgeable and provided a lot of interesting historical details. It helped us feel more comfortable navigating the city on our own afterward. Overall, it was a solid way to get a sense of the city.

Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Jun 06, 2024

Thank you Shaun!!! You're too kind!!!

Touring you really didn't feel like work at all! It was a true pleasure and I'm happy that you enjoyed your stay! I'm even happier to understand that we kept in touch and hopefully we'll stay that way, even if only to check on each other or to say hi every now and then!!

Please send Rob, Courtney, Cali, Angie and Myles my regards. Miss you all a lot!!

We're in touch!!

Regards,

Tiago

PS: Sporting forever!!!

Our fabulous trip to Portugal!
Portugal | May 22 - Jun 2, 2024

Martina
Martina L.
Ashburn, VA | Reviewed on Jun 04, 2024
Our trip to Portugal was wonderful! We are very grateful to our local specialist, Pedro, who selected fabulous hotels, arranged great tours and guides, and provided very helpful tips throughout our planning process and while in country. His service was truly exceptional. He was very patient with us answering all of our questions and making special arrangements for the different members of our group. We highly recommend him to anyone thinking of planning a similar trip. Ours took us from... Read more

Our trip to Portugal was wonderful! We are very grateful to our local specialist, Pedro, who selected fabulous hotels, arranged great tours and guides, and provided very helpful tips throughout our planning process and while in country. His service was truly exceptional. He was very patient with us answering all of our questions and making special arrangements for the different members of our group. We highly recommend him to anyone thinking of planning a similar trip. Ours took us from Lisbon to Porto and the Douro Valley, to Evora, to Lagos in the Algarve and finally back to Lisbon. Along the way, we visited Sintra, Nazare (where our guide directed us to a fabulous small restaurant where they served fish that had just been caught that morning), and Coimbra. Some of the highlights were a river cruise in Douro followed by a fabulous lunch and visit to the Quinta da Pacheca winery and a boat trip that took us into the grottoes in Lagos. A big thank you to Pedro and everyone at Kim Kim. We all agreed that we will return to Kim Kim to help us plan our next travel adventure!

Hotel Reviews
Heritage Avenida Liberdade
Lisboa

This hotel was centrally located and very nice with pleasant staff. The rooms and beds were very comfortable. We were very happy that we actually returned to the same hotel for our final night.

Authenticity & Character
Location
Very central and on a beautiful street
Staff
Cleanliness & Comfort
Maison Albar Hotels Le Monumental Palace
Porto

This hotel was gorgeous! It also was very centrally located with a small but adequate gym and a beautiful indoor pool. The breakfast buffet was great and the bar in the hotel was great. We would recommend this hotel to anyone visiting Porto.

Authenticity & Character
Location
Very centrally located
Staff
The nicest staff of all of the hotels where we stayed!
Cleanliness & Comfort
Convento do Espinheiro, Historic Hotel & Spa
Evora

One of the most unique and beautiful hotels we've ever had the good fortune to visit. We wish we could have stayed a second night!

Authenticity & Character
The hotel was so authentic you could see that it had once been a convent, right down to the beautiful chapel in the main building. So unique!
Location
It was a few miles from the village of Evora but it was a cheap and easy Uber ride away.
Staff
Cleanliness & Comfort
Cascade Wellness
Lagos

We loved this hotel! It was the perfect way to end our wonderful vacation. The pool was lovely and the walk to the beach was only about 15 minutes once we figured out how to get there. The breakfast buffet was outstanding complete with an omelette bar and special section for gluten-free foods. The rooms were very nice and the beds very comfortable.

Authenticity & Character
It seemed to be a very popular destination for "baby mooners."
Location
Would have been great if they beach had been a bit closer but the views were fabulous!
Staff
Cleanliness & Comfort
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Jun 04, 2024

Dear Martina,
Thank you so much for sharing your delightful experience with us!
It was a pleasure assisting you with the planning and ensuring everything went smoothly throughout your journey. I am glad you enjoyed the hotels, tours, and guides, as well as the experiences.
Your detailed feedback is greatly appreciated, and it was my pleasure to answer all your questions and make special arrangements for your group.
Your kind words truly mean the world to me.
Your friend in Portugal - Pedro

Great trip to Portugal!
Portugal | May 22 - Jun 2, 2024

E
Elizabeth M.
Los Angeles, CA | Reviewed on Jun 04, 2024

Great trip to Portugal! This was our first experience with KimKim and Pedro was amazing! He helped us with the planning and helpful along the way with daily communication to be sure everything went smoothly. Thank you Pedro!

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Jun 04, 2024

Hey Libby,
Thank you for sharing your experience! I am thrilled to hear that your trip to Portugal was wonderful and that I had such a positive impact on your journey.
At Across Portugal, our goal is that you have seamless and memorable experiences,
Thank you oncase again :)
Your friend in Portugal - Pedro

Great trip to Portugal!
Portugal | May 24 - May 28, 2024

Judy
Judy M.
Newark, NJ | Reviewed on Jun 04, 2024
João was so easy to work with. He did a great job putting together an itinerary that truly meet our needs! Read more

João was so easy to work with. He did a great job putting together an itinerary that truly meet our needs!

Hotel Review
Casa dos Ofícios Hotel
Tomar

Lovely boutique hotel, with friendly staff, lovely accommodations, great location and best bed I think I ever slept on!!

Local specialist: João Daniel
João
João Daniel
Local specialist in Lisbon | Replied on Jun 04, 2024

Thanks Judy :)
You made it easy for me.

We had an amazing trip to Portugal. Giorgia, ...
Portugal | May 18 - May 26, 2024

C
Charles O.
Emmitsburg, MD | Reviewed on Jun 03, 2024
We had an amazing trip to Portugal. Giorgia, Karin, and Carmen were wonderful with helping to create the perfect trip. Communication was great and the trip went exactly as planned and exceeded expectations. We would definitely recommend using kimkim to anyone looking to take a trip. Read more

We had an amazing trip to Portugal. Giorgia, Karin, and Carmen were wonderful with helping to create the perfect trip. Communication was great and the trip went exactly as planned and exceeded expectations. We would definitely recommend using kimkim to anyone looking to take a trip.

Hotel Reviews
Lagos Avenida Hotel
Lagos
Authenticity & Character
Location
K
Staff
Cleanliness & Comfort
Portugal Boutique Hotel
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Be Poet Baixa Hotel
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Evening of Fado
Evening of Fado
Lisbon
Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Lisbon Roots, Food & Cultural Walk
Lisbon Roots, Food & Cultural Walk
Portugal
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Algarve Kayaking Trip to Benagil Caves
Algarve Kayaking Trip to Benagil Caves
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Wine Tasting & Lunch at a Portuguese Quinta
Wine Tasting & Lunch at a Portuguese Quinta
Portugal
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Giorgia Torre
Giorgia
Giorgia Torre
Local specialist in Madrid | Replied on Jun 06, 2024

Hi Charles, thank you for your wonderful review and kind words. 😍
It's amazing to hear you had a wonderful time in Portugal, which is the greatest reward for us.
I will deliver the message to my colleagues and I hope we will work together in the future to plan your next adventure.
All my best,
Giorgia

Pedro and his Team of Across Portugal were fa...
Portugal | May 6 - May 15, 2024

O
O. R.
Arden-Arcade, CA | Reviewed on Jun 03, 2024
Pedro and his Team of Across Portugal were fantastic people to work with. I was impressed with the professionalism, responsiveness and attention to detail. Pedro was in constant communication with us to make sure every single detail was perfect. The transportation services were excellent. Hotels were extraordinary, It was a five star experience, and a very comprehensive and well planned trip. Thank you Pedro for an amazing trip! Pedro and his team of Across Portugal are the best, I... Read more

Pedro and his Team of Across Portugal were fantastic people to work with. I was impressed with the professionalism, responsiveness and attention to detail. Pedro was in constant communication with us to make sure every single detail was perfect. The transportation services were excellent. Hotels were extraordinary, It was a five star experience, and a very comprehensive and well planned trip.

Thank you Pedro for an amazing trip! Pedro and his team of Across Portugal are the best, I highly recommended them!

Hotel Reviews
Hotel Britania Art Deco
Lisboa

Excellent Art Deco hotel. Very easy access and close to everything. Excellent and helpful staff, amazing rooms, ample breakfast.

Authenticity & Character
Grand marble stairs, lots of character, wine, coffee and pastries reception every evening.
Location
Quiet street, lots of local eateries, amazing wine tasting room just across the hotel.
Staff
Cleanliness & Comfort
The room was ample and very comfortable.
NH Hotel Porto Jardim
Porto

This is an average hotel, the room was small but adequate. They have an onsite restaurant that is open until late, excellent breakfast. Easy walking access to everything.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very clean, comfortable bed, excellent balcony, the room was normal / small. (Hotel room in Porto are normally smaller.)
Vila Galé Cascais
Cascais

Excellent location and amazing view. No toiletries in the bath. Suite type room with a separate bedroom. I did not appreciate that you need to pay to be able to use the room safe!

Authenticity & Character
Location
Amazing location with a great view of the sean and coast.
Staff
Staff was just Ok.
Cleanliness & Comfort
The furniture in the room is old and needs to be replaced. No toiletries in the bathroom. Need to pay to use the room safe!
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Jun 04, 2024

Dear Oscar,
Thank you so much for your kinds words on our service and on your overall experience.
I am super happy to know you had a great time! Let's Go Portugal!!
Thank you once again for your trust - Obrigado!!
Your friend in Portugal - Pedro

Pedro was super knowledgeable, helpful, and r...
Portugal | May 23 - Jun 2, 2024

D
David S.
Chicago, IL | Reviewed on Jun 03, 2024
Pedro was super knowledgeable, helpful, and responsive. An absolute pleasure to work with. Read more

Pedro was super knowledgeable, helpful, and responsive. An absolute pleasure to work with.

Hotel Review
Heritage Avenida Liberdade
Lisboa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Jun 03, 2024

Dear David & Family,
Thank you so much for your review and comments on our services :)
I look forward to welcome you, your family or friends in the future.
Your friend in Portugal - Pedro