Kimkim Trip Reviews for Portugal

Joao and team did an excellent job to customize our experience. Excellent time all around. Thanks to the team!

Overall it was a good experience. All the logistics of moving us from place to place and all the tours were well executed. the hotels, except for one was very nice. Miragem in Cascais was great, except the pool was freezing. Liberdade Porto Bay in Lisbon was excellent. Conde Azevedo Palace, a very rustic location, was not up to our standards and when I complained to Across Portugal, the provider, there was not much they could do that would not cost me an arm and a leg. I was a touch offended that the young lady said it was the 2nd best hotel in Porto. I can guarantee that the second best hotel in Porto does not have creaky floors, smelly refrigerator, dirty walls and insufficient hot water to fill a tub. It also had its share of bugs including a spider in our bed. it made our 3 days in Porto unpleasant to say the least and no compensation was offered or considered. Places worth seeing, Obidos, The Pacheca winery, Duoro valley, Nazare, Cascais. Places that underwhelmed, Pena Palace and the adjacent town.

The food tour in Porto was amazing and the CoolTours Sintra day trip is a must do. Kim Kim plans a great trip!

Hotel Reviews

Casa dos Lóios by Shiadu

Porto

Great service, clean and excellent location. They also had an amazing breakfast.

Authenticity & Character

Location

You can walk to many of the main sights and there are plenty of places to eat within walking distance also.

Staff

Everyone was very friendly.

Cleanliness & Comfort

Costa D’Oiro Ambiance Village

8600-544

Love the location and the very spacious rooms.

Authenticity & Character

Location

We could walk to the main plaza with many shops and restaurants.

Staff

Everyone was very friendly.

Cleanliness & Comfort

MeraPrime Gold Design Hotel

Lisbon

Great location but small rooms.

Authenticity & Character

Location

Easy walking distance to many sights, hotels, and shops.

Staff

Cleanliness & Comfort

The rooms are the typically smaller size rooms in the older areas of Europe. It was safe and clean.

Activity Reviews

Explore Porto's Culinary Scene and Bolhao Market

Porto

One of favorite tours ever! We loved everything we tried and the guide was great.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Discover Sintra and Quinta de Regaleira

Lisbon

An amazing tour and amazing sights. I would recommend this tour to anyone. Rui was our guide and he was phenomenal.

Quality of Experience

Guides, Drivers and Staff

Transport

Our local specialist Joao was amazing. He was so helpful planning day trips and restaurant reservations. We had the best time!

Diana did a wonderful job planning our Portugal trip. From the moment that we were picked up at the aiport in Lisbon to the day that we were dropped off at the Porto airport, everything was seamless. Our first driver, Carlos, went out of his way to make sure that everything was perfect. Our driver in Porto, Ricardo, was equally as wonderful. They even set up dinner with locals at their home. Having all of this arranged made this a true vacation!!! I would highly recommend using KimKim to plan your next vacation!

My son, daughter and I had a wonderful experience visiting the Azores. The beauty of San Miguel and Terceira exceeded our expectations. Raquel did an amazing job organizing the trip - she listened to our requests and coordinated the adventure. The most wonderful part of our experience was our San Miguel guide Natasha. She took us on amazing hikes, told us about the island's people and culture, and we just loved learning everything from her. Natasha organized a lovely lunch with a local dairy farmer and his wife - the highlight of the trip! Our guides in Terceira were terrific as well - we learned so much about the history of Terceira. An added bonus was that we arrived during one of the island's festivals and were able to enjoy that as well. Thank you for this wonderful memory.

Kimkim did an amazing job planning our very pleasurable trip to Portugal. The activities and guides were lovely. The lodging was perfect for each location and they were easy to reach whenever we needed help. We told everyone on our travels how exceptional Kimkim had been to work with from start to finish. This trip was the perfect blend of adventure, culture, food, wine, and leisure.

We were so impressed that we already logged onto the site to see other destination spots they service so that they can help us with next year’s excursion.

We appreciate their attention to detail and personalization. They listened to all of our desires and helped create an itinerary with the perfect blend of adventure (hiking, biking, kayaking), food, wine, and culture. We HIGHLY recommend Kimkim and our exceptional planner, Giorgia.

Joel was a great private driver for our day trip to Sintra! Our favorite location was Madeira given the hiking activity and amazing views. However, all locations were special in their own way and we really appreciate Tiago making every effort to fit as many locations into our itinerary upon our request despite the difficulty of the task. We intend to come back for the Azores and the Algarve.

Best aspects of using Kimkim: the ease of planning and booking with Marisa, the operators we used, such as the drivers and tour guides - all fabulous, on time and totally professional. We thought all the hotels were great choices in prime locations. Loved all the included enormous breakfast buffets at the hotels as well.

Highlights of our activities were: Porto sunset cruise with tastings- loved the hosts, the boat, and scenery; farm dinner cooking experience with dinner; cave boat tour at Ponte de Piedad. We loved the e-bike tour but it was a little scary going through the center of Cascais with pedestrians, traffic, wind/sand and biking on the elevated boardwalk- would not recommend for those not comfortable on bikes. Was expecting something more relaxing.

Marisa was thoughtful with the itinerary and allowed us to see a lot of the country with some fun activities along the way. For example, we loved having drivers take us through the Duoro Valley and our wine tasting and lunch at the winery. The tours were well timed for when we arrived in a city to give us the lay of the land. We could have perhaps planned a little less full days or more ‘days off’ here and there.

Overall we loved our experience and are grateful to Kimkim for lining it all up. We would definitely book another trip with them.

Hotel Reviews

Hotel Cascais Miragem

Cascais

We loved this hotel and wish we had had more time here. The location was prime, with views of the ocean, we enjoyed great drinks at the bar, and the breakfast buffet and outdoor seating area were fantastic. The lobby is beautiful with a glass elevator, allowing you to see the amazing views on your ride up to your room.

Authenticity & Character

Location

Right on the coast

Staff

Bellhops and front desk personnel were friendly and very helpful.

Cleanliness & Comfort

The bathroom was gorgeous with views of the ocean, very clean and spacious. The bedroom was generously sized with a huge bed. Best of all was the huge balcony. Again, wish we had had more time here.

PortoBay Marquês

Lisbon

Authenticity & Character

We loved our apartment, suite-style rooms with a separate living area.

Location

Centrally located, easy for cars to drive to, and walking distance to most parts of Lisbon.

Staff

Very warm and welcoming

Cleanliness & Comfort

All good!

Cascade Wellness Resort

Lagos

Ideal and tranquil location away from the fray, along the coast, with walking trails all along the cliffs, proximity to beaches, town, and unbelievable views. Staff was helpful and friendly and the breakfast buffet was unbelievable. Loved the spaciousness of our apartment, it was perfect for traveling with our two young adult daughters. We enjoyed the pool as well but wish we’d had more time for everything.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Great beds, nice kitchen and great to have laundry in unit.

Pousada Convento de Evora

Évora

Authenticity & Character

Very authentic and beautiful. Loved being in an actual convent. Breakfast area was lovely.

Location

Central with a beautiful Roman temple just outside.

Staff

All were great.

Cleanliness & Comfort

Room feels a bit dated but the beds were comfortable. A shower rather than just a tub would be nice.

Activity Reviews

Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service

Portugal

Delicious lunch: very elegant and upscale. The wine flowed- maybe too much! - and we were grateful to have a driver for the way home. The valley is so beautiful and we were really glad to have spent the day seeing it.

Quality of Experience

Guides, Drivers and Staff

Transport

Scenic Group Boat Voyage along the Douro River

Portugal

This boat cruise was okay. They arrived late, and therefore our trip left late and yet we ended ‘on time.’ The scenery was nice but nothing spectacular and my opinion is that seeing the valley from the road was better. We were served champagne and trail mix. I would probably skip this one.

Quality of Experience

Guides, Drivers and Staff

Transport

Driver, Rafael, was a great driver and very courteous.

Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner

Portugal

Fado was pretty good, not sure I’d do it again if the meal were a part of it. I’d prefer to only see the music and skip the dinner.

Quality of Experience

Food

Transport

Great driver

Lisbon's Historic Odyssey on a Private Walking Tour & Tastings

Lisbon

Margarita was super knowledgable and friendly. We felt that we saw a good portion of Lisbon and loved the Alfama area and its character. Was great to have a private tour for just our family.

Quality of Experience

Guides, Drivers and Staff

On time, trustworthy, safe drivers, friendly and knowledgeable.

Transport

We loved our drivers: Rafael, Carlos, Ivo and Ricardo. Comfortable car too and held all our luggage.

Unveil the Fairytale Villa of Sintra with a Private Driver Service

Portugal

We loved seeing the Pena Palace, the Cabo da Roca and Cascais. Carlos was a fabulous driver and gave us a great tour and service. Also is a very interesting person with a lot of knowledge about Portugal.

Quality of Experience

Guides, Drivers and Staff

Transport

Porto's Historic Odyssey on a Private Walking Tour

Porto

Loved our tour. Andres was awesome. It was an in-depth glimpse of the city with the perspective of how different ethnic groups were treated in Porto. We saw so much of the city and learned a lot of history. He also shared lots of food recommendations with us.

Quality of Experience

Guides, Drivers and Staff

Two-Hour Private River Cruise in the Picturesque city of Porto

Porto

Ivo began our evening with a short driving tour of Foz Do Duoro. The sunset boat cruise was stunning, with the boat to ourselves and a generous port tasting on the top deck. We loved our hostess, Karina, she could not have been sweeter. Both she and Ivo spoke fantastic English and were very personable.

Quality of Experience

Guides, Drivers and Staff

Transport

Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves

Portugal

The boat tour was incredible. We couldn’t believe how well the driver could get in and out of the caves and other tight areas. The scenery was amazing. The only downside is that we were told the wrong start time by Kimkim and so we lost out on ½ hour of the tour.

Step Back in Time with a Private Guided Tour of Évora and the Bones Chapel!

Portugal

Joao was a fantastic guide who spoke great English. We thoroughly enjoyed seeing the Cathedral of Evora, the aqueduct, city, and the Chapel of the Bones. Definitely worth seeing!! So glad we spent a couple nights in Evora.

Quality of Experience

Guides, Drivers and Staff

Joao was informative and personable.

To Eat Suggestion: Luca´s Rooftop Restaurant

Portugal

Views, food and service. Top notch!! One of my best dinners of the trip.

Quality of Experience

Guides, Drivers and Staff

Embark on a Flavorful Cooking Class with a Meal at the Farm

Portugal

This was one of the highlights of the trip. The grounds were lovely and we received a tour before the class started. Chef Ines was a great instructor, communicator and chef. We loved the interactive nature of the activity, and learning how to make a couple local dishes. Best of all was enjoying dinner in the picture perfect setting with phenomenal views.

Quality of Experience

Chef Ines and the setting

Food

Guides, Drivers and Staff

Cascais-Sintra Exclusive E-Bike Adventure

Portugal

This ended up being a fun tour but I would not recommend it for inexperienced bikers. Juliano arrived late and led us off on a tour of the city, going through red lights, roundabouts, narrow ramps, and cobblestone city streets, weaving around pedestrians. We headed along the shore, with some very strong wind and then up a sketchy boardwalk. He should have been checking in with us. I was not very comfortable and we were relieved no one got hurt.

Quality of Experience

Guides, Drivers and Staff

We had Kim Kim Plan a trip to Portugal for us. It was excellent. I answered the questionnaire. I got everything I asked for private drivers, private tours, beautiful hotels. Every driver we had was accommodating and showed us extra little secret places to visit and took us. It was absolutely amazing and it was totally hasslefree. They texted us every day with an itinerary and always checked in on if we needed anything
I would totally use them over and over

All of the guides and drivers were outstanding. The hotels were very nice and comfortable and the hotel staff in all three hotels were friendly and helpful. The trip planning and communication were excellent and you were terrific at meeting the individual needs and interests of various group members - such as my wife and I staying for an additional day in Lisbon. Well done - would use your services again without hesitation.

Tiago was an outstanding guide throughout our trip. From the initial booking stage, he conducted himself with the utmost professionalism and attention to detail. He not only planned a well-curated itinerary but also drove us across the country, offering insightful commentary and sharing his extensive knowledge along the way.

A particularly commendable aspect of Tiago’s service was his genuine care and support. When I experienced a back issue during the trip, he went above and beyond by arranging a medical appointment at a reputable hospital in Porto and connecting me with an excellent doctor.

More than just a tour guide and driver, Tiago has become a valued friend. He made sure we returned home safely and has continued to stay in touch.

We had a truly memorable experience, and I highly recommend booking your trip with Tiago for a seamless, thoughtful, and enriching journey.

Hotel Reviews

Hotel Lisboa Plaza

Lisbon

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Coffee machine in the room

Thomar Boutique Hotel

Tomar

Great location and d place

Authenticity & Character

Location

Center of the city. Close to many places

Staff

Very kind and nice

Cleanliness & Comfort

NH Collection Porto Batalha

Porto

Very rude front desk. AC was not working reliably

Authenticity & Character

Location

Center location

Staff

Front desk people can be more accomadative nicely

Cleanliness & Comfort

Activity Reviews

Lisbon (Old Town) guided visit

Lisbon

Quality of Experience

Guides, Drivers and Staff

Transport

Belém and Cascais guided visit

Portugal

Quality of Experience

Guides, Drivers and Staff

Transport

Óbidos visit

Portugal

Quality of Experience

Guides, Drivers and Staff

Transport

Batalha Monastery visit

Portugal

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Porto (Half-Day Guided Walking Tour)

Porto

Quality of Experience

Guides, Drivers and Staff

Transport

We recently traveled to Portugal with a custom itinerary arranged through KimKim. While the trip had some highlights, overall it fell short of expectations—especially considering the premium price we paid.
The hotels were consistently well located and comfortable, offering a good base in each city. Having breakfast included was a plus. Our main guide/driver was flexible, and we appreciated his willingness to adapt the schedule slightly when needed.
The price felt high for what was delivered. The inclusions—hotels, a car, a driver/guide, and two modest experiences (a boat ride and a Port tasting)—didn’t add up to the cost. The "guide" functioned more as a driver, with very limited insight or commentary about Portugal’s rich culture, history, or landmarks. This was particularly underwhelming given KimKim advertises guided tours, not just transportation. The guide's engagement varied—at times seeming unmotivated or disinterested in the role. Our first day was very disappointing: the assigned driver arrived extremely late, was rude, and even threatened not to complete the job. Thankfully, they were replaced the next day by someone far more professional. Compared to platforms like Viator or GetYourGuide, where guides are not always exceptional but at least consistently informative and friendly, this felt like a significant downgrade. Finally, communication with KimKim felt impersonal and opaque. We found it difficult to fully understand what we were getting until after we had paid in full, which left us with little recourse once the trip started.
This trip had enjoyable moments, and Portugal itself is a beautiful country worth exploring. However, KimKim's execution did not justify the price or promise. For travelers seeking more informative, engaging, and transparent service, there may be better options out there.

Hotel Reviews

Hotel Lisboa Plaza

Lisbon

Excellent location and service. Nice rooms and breakfast.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

NH Collection Porto Batalha

Porto

Excellent location, but rooms were very small and not very functional. The breakfasts were very good but started late and the space was crowded. No coffee was available in the lobby before 8 AM - no exceptions.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Thomar Boutique Hotel

Tomar

Excellent location and very responsive staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Albergaria do Calvário

Évora

Excellent location and service. The staff was outstanding!!! They provided information and help and there was always someone at the front desk. The outdoor area was very nice.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lagos Avenida Hotel

Lagos

Very good location and modern hotel, but the glass doors separating the toilet and shower from the room created lack of privacy. Very nice continental breakfast and additional options. The hotel's entrance is not prepared for people with limited mobility and even getting large pieces of luggage up the steps (without any help from the staff) was unusual. The staff was not particularly helpful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Melia Lisbon Airport

Lisbon

Practical location to catch early flights. Unusually good for an airport hotel. Nice swimming pools, although the staff could be more attentive to keeping the area clean. Very convenient restaurante and good food. We dinned there twice, but the second night the service was surprisingly unqualified, including not speaking English. The option to take a boxed breakfast for early departure was a joke (1 apple, 1 bottle of water, 1 small juice).

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Cave Boat Tour

Portugal

Quality of Experience

Guides, Drivers and Staff

Transport

The entire week was well done!

Natacza for the Furnas Volcanic experience was amazing. Knowledgeable and easy to understand.

Freddie the Culinary Trip did an excellent job engaging with the entire group.

Francisco and Bae for the Epic Canyoning Trip were very easy to understand and made you feel very comfortable and safe during the activity.

Hotel Review

Vila Nova Hotel

Ponta Delgada

Comfortable bed, front desk staff a little abrupt at times, probably due to language differences.

Authenticity & Character

Location

Easy walk to all the restaurants and shops.

Staff

A little more friendly

Cleanliness & Comfort

Room was clean and comfortable.

Activity Reviews

Volcanic Experience: Furnas Lake Full Day Adventure

São Miguel Island

Natacza did an excellent job educating us, taking care of lunch reservations and engaging with each one of us.

Quality of Experience

Very educational and amazing views.

Guides, Drivers and Staff

Knowledgeable and friendly

Transport

Safe and comfortable.

Azorean Culinary & Wine Experience

São Miguel Island

Staff was nice and friendly.

Quality of Experience

Guides, Drivers and Staff

Epic Canyoning Adventure

São Miguel Island

Friendly guides and made everyone feel safe and expertly explained what we were going to be doing and to steps to keep you safe.

Quality of Experience

A fun adventure.

Guides, Drivers and Staff

Guides were great. Made an attempt to get to know us and made it fun and safe.

Whale Watching Experience

São Miguel Island

The dolphins were fun.

Quality of Experience

Fun to see aquatic wildlife

Guides, Drivers and Staff

Spoke three languages so we could all understand what was going on.

In every location we had great guides and drivers who made it a fun, informative and entertaining adventure. The accommodations , tours, meals and entertainment were above expectations. The high points were staying in a monastery in Alcobaça, the Douro valley tour and Pacheco winery, Porto—it was all wonderful. Great guides Nuno and John and drivers Manuel and Joao (sp?). A wonderful Portugal experience. Thanks, Joao and Kim Kim!

We had a wonderful and insightful walking tour with a very enthousiastic female guide(I think her name was Dani?) in Lisbon. Everyone was so friendly, from the hotel employees, the chauffeurs , shops, etc.
Our day trip to Sintra was nice, but cut short because of some health issues. Fortunately our guide was very helpful finding a solution.
Cascais I must admit was a little disappointing. I thougt it would be a lovely beach city but it looked like Miami beach.
The roadtrip to Porto was nice with stops in Nazare and the gorgeous little medieval town of Obidos.
Porto can’t be missed on a trip to Portugal. What a wonderful city where I wished to have stayed longer then 2 nights.
The highlight of our trip was definitely on the vineyard with a fantastic boutique hotel!! The sights were absolutely beautiful and we did not want to go anywhere else, just sitting there and enjoying a glass of wine and the beautiful sight!
The staff were more than friendly and very helpful. The chef’s dinner was the cherry on the pie!
The 6 hour drive to Evora was too long and although a nice village, not really worth the long drive.
Overall Portugal was really worth the visit and the people were very friendly and everyone spoke English.
Thank you Coraima for your help in organizing this trip.

Activity Reviews

Private Tuk-Tuk Experience Along the 28 Tram Route

Lisbon

Our guide was friendly but not very knowledgeable. And he arrived half an hour too late. We were getting nervous and thought that the trip wasn’t going to happen

Quality of Experience

The hotel staff, the chauffeurs guides and people in general .

Guides, Drivers and Staff

They were all very attentive and polite, entertaining. We were surprised that everyone spoke English!

Transport

The chauffeurs were very friendly and polite. the cars were clean with water bottles provided

Traditional Portuguese Food Walk

Lisbon

This was one of the best walking tours ever, and we had many! Dani was very enthusiastic , entertaining and knowledgeable.

Quality of Experience

Guides, Drivers and Staff

Transport

The chauffeurs were always on time. They were polite, friendly. The cars were clean and very comfortable

Private Sintra Day Trip with Pena Palace, Quinta da Regaleira & Cascais

Lisbon

Private City Highlights Walk

Porto

Private transfer from {{start_location}} to {{end_location}} with stops in Óbidos and Nazaré

Portugal

Gaia Port Tasting Walk

Portugal

Private Day Trip to Monsaraz and Monoliths

Évora

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip to Portugal was organised by Adam- he did a fantastic job! The Zoom catch up before our trip began gave us the opportunity to run through our itinerary and ask any questions. The tours that we had booked were fun and hassle free. When we had a tour cancelled, we were notified promptly and offered something similar. Our drivers were punctual ,friendly, and knowledgeable. The hotels we stayed in were unique and definitely suited our style. Communication with the team at kimkim was efficient and we were kept in the loop at all times. I was hesitant to use a travel company as I usually organise our travel myself but not knowing much about Portugal and wanting a stress free end to our holiday, I decided to take a leap of faith with kimkim. It definitely paid off and I would not hesitate to recommend the team at kimkim if you are looking for a tailor made travel itinerary.

Hotel Review

Heritage Avenida Liberdade

Lisboa

Beautifully restored hotel, great location. Rooms were spacious and facilities excellent. Breakfast was excellent with lots of choices. Pastel de Nata available to nibble on all day!

Authenticity & Character

beautiful decor

Location

easy walking to restaurants and sights

Staff

helpful and friendly

Cleanliness & Comfort

comfortable beds and fluffy towels

Activity Review

Sintra Day Trip with Visit to Pena Palace

Lisbon

Filipa was a great guide. Punctual, friendly, and knowledgeable. She was able to keep one step ahead when there was traffic issues in Sintra and kept us updated with arrival times, etc. The Pena Palace was stunning, lots to see and beautiful surroundings.

Quality of Experience

Guides, Drivers and Staff

friendly and knowledgeable

Transport

very clean vehicle with good air conditioning

I think overall the trip was really well planned. Joao was very available and even helped arrange a gift for my son for his birthday. I would have preferred to stay in Cascais rather then Lisbon and just take trips day to Lisbon sites from Cascais as one night in Cascais felt too short-was a very lovely place. Evo and Carlos were both excellent drivers, super friendly, and great with my kids! They both went above and beyond. Carlos even parked at the airport to help us with our luggage and was patient with us when we overslept! Everyone was very nice. The only issue I had was at Cascade wellness resort with the showers not draining properly. My main feedback would be I wish there was more transparancy in the individual cost of each items rather then being bundled together. The cooking class, boat tours, winery were all wonderful. Sara did a fantastic job with the walking tour of Porto. Joao and his team were always very available on what's app whenever we had a question. Overall, I really appreciated the seamlessness of the trip!

Hotel Reviews

Hotel Cascais Miragem

Cascais

Very very nice hotel! Wish we could have spent more time here.

Authenticity & Character

Location

Staff

Front desk staff seemed a bit confused.

Cleanliness & Comfort

Hotel Britania Art Deco

Lisbon

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Condes de Azevedo Palace

Porto

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cascade Wellness Resort

Lagos

Authenticity & Character

Location

Staff

Cleanliness & Comfort

rooms were a bit run down

Activity Reviews

Two-Hour Private River Cruise in the Picturesque city of Porto

Porto

Stunning views. Wish we had known there would be little food on this as by the time we ended and got back was almost 10 pm and we were starving.

Quality of Experience

Guides, Drivers and Staff

Transport

Unveil the Fairytale Villa of Sintra with a Private Driver Service

Portugal

Carlos did an amazing job with this tour and catered to our preferences.

Quality of Experience

Guides, Drivers and Staff

Transport

Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch

Portugal

This winery was absolutely beautiful!

Quality of Experience

Guides, Drivers and Staff

Transport

Farewell

Lisbon Int. Airport (LIS)

Carlos did a wonderful job picking us up on time and giving us tricks for getting through the crazy Lisbon airport.

Embark on a Flavorful Cooking Class with a Meal at the Farm

Portugal

It was really nice how they catered to our vegetarian preferences. Food was yummy and was a fun experience!

Quality of Experience

Food

I still think of my trip, review my pictures, and share stories with anyone that'll listen! The attention to the details by Tiago was extraordinary. The app we received had all the details we needed for our trip, a fantastic online tool and reference instead of carrying paper records. I made the mistake of looking for answers online for a couple of specific thing, that had I thought about it, Tiago would have given me the answers. One: how to dress in Portugal? The site I visited was way off, and when I mentioned to Tiago, he sweetly gave the truth about how to dress for each location on our itinerary. Porto was our first stop, and what a beautiful city. We ventured down south to the Algarve and returned to Lisbon for our departure home. The Douro Valley, Guimaraes, Tomar, Evora, Lagos, Tavira, and so many other stops. We had 14 beautiful days in Portugal, it's a beautiful country, with lovely people, and fantastic food. And it's all thanks to the expertise and love Tiago has for his country. I'm so glad I didn't travel or plan blindly, I may have missed all the beauty Tiago exposed to us, We plan on going back....soon. Even hopes to find a second home in Lagos.

Hotel Reviews

NH Collection Porto Batalha

Porto

In the heart of Porto, a stylish boutique hotel, comfortable accommodations, lovely breakfast, and friendly and helpful staff. Shower was not great, had to worry about water running out of the shower stall, design was not smart.

Authenticity & Character

Charming, well designed. Elevators in all of Portugal are way too small.

Location

Everything was either uphill, or downhill from here. A lot of walking, but we got tons of steps in.

Staff

Classy, friendly, engaging, sweet people.

Cleanliness & Comfort

Stunning. Room was spotless and well cared for.

Casa dos Ofícios Hotel

Tomar

Vasco was so special. What a pleasant young man! When he explained his name was like Vasco da Gama, I misunderstood and thought he was actually a descendant! What great laughs we had at my expense. Great sleep at night. We did it all. Restaurants nearby, great stores, the history here is abundant. The staff friendly, delicious breakfast. The shower here was the best of all the hotels we stayed.

Authenticity & Character

Charming

Location

Near to restaurants and shopping. Some traveling, if you like walking, that too! More hilly roads to climb and descend

Staff

Engaged, kind, helpful

Cleanliness & Comfort

Focus and beauty, comfort, and peace.

MouraSuites Hotel

Largo da Porta de Moura, 7000-647 Évora, Portugal

The photos on their website show the more glamorous rooms. Ours was small, but comfortable. It wasn't bad, but not beyond the average.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Marina Rio

Lagos

Location, location, location. At the Marina, but our room faced the bus terminal in the back, Luckily, we didn't spend too much time in our room. The staff were kind, professional, and helpful.

Authenticity & Character

Small breakfast room. Ramps on both sides of the entry were long and steep. They did have a power seat lift. The stairs were a lot to climb into a hotel. Just not a good design. Pay to park at the corner, convenient.

Location

It was at one end of the Marina, but the local attractions, restaurants, and shops were close. Very touristy and crowded when we were there. We weren't unhappy to leave and move to the next location.

Staff

Good service.

Cleanliness & Comfort

You could hear the noise in the halls. Weird design. It felt stark and cold. No warmth to the design. Oh, and get this. Not a single trash can at the entrance, lobby, or restaurant. The public restrooms were hidden behind a camouflaged door in the wall. Trying too hard to be cool.

Hotel Britania Art Deco

Lisbon

OMG! The best of all the hotels. Don't get me wrong, every hotel that was selected for our trip was classic, different, and comfortable. I just pointed out certain 'observations' on which they could approve. But Hotel Britania was a true historic and awesome hotel. Omar, Patric, Jose, and the dining room staff were so kind, engaged, and made our stay so memorable. We will be coming back here.

Authenticity & Character

Such wonderful dedication to retaining the character and history.

Location

Close to shopping, restaurants, and high end shopping.

Staff

Loved them all! Wish I had gotten the names of the others we met there.

Cleanliness & Comfort

You will love this place. Here too, the elevator is tiny.

Activity Reviews

Rabelo Boat Tour

Portugal

Wild boat ride. The two person boat team were great!

Quality of Experience

Guides, Drivers and Staff

Transport

Visit to a Cork grove or olive oil Estate

Portugal

What a pleasant surprise on a tour focused on landmarks and history, an Olive Grove Visit. The beauty of the Olive Trees, especially the one that well over 2,000 years old.

Quality of Experience

Guides, Drivers and Staff

Azulejo Tile Workshop

Lisbon

I wish I was more artistically inclined. Some in the class were more talented. But it was still a great time, and we brought home our own creations,

Quality of Experience

Guides, Drivers and Staff

Transport

We took an Uber here.

Our trip to Portugal was amazing. Everything worked as a charm, except one thing, otherwise Coraima would get a 5 star review for sure. In Lisbon, the hotel was great, in the city center and close walking distance to everything. All trips booked in Lisbon were excellent. A transfer from Lisbon to Porto was very professional, Cesar contacted us ahead of time, pinpointed a pick up spot and was waiting for us there 10 min before. He stopped in Obidos and Nazare and arrived in Porto to our hotel. Now the hotel chosen by Coraima in Porto was gorgeous, but outside of city center and required 20 min ride by Uber or Taxi to any meeting point we had. Everything else that Coraima did was excellent, the location of this hotel in Porto is the only reason why she did not get the 5 star. However, she did prepare a video of how to use kimkim app, very helpful. All other tours and transfers worked perfectly. Our previous Italy trip through kimkim was better than amazing due to concierge services of Italian kimkim rep. This time we did not have this, Coraima was the point of contact and she was in kimkim office in USA (different time zone). I think the hotel issue would not be there if local Portuguese agent booked it, not USA agent from kimkim office in Colorado. I am a Canadian, booking in high US dollars only because of kimkim local contacts. I would come back to kimkim only if next time I have a local agent doing all the bookings and have a local concierge for the quick resolution in local time zone, should the issue come up.

Hotel Reviews

Lisbon Wine Hotel

Lisbon

Awesome hotel, even better location, walking distance to everywhere you want to be. Service is out of this world, custom omelet for breakfast. On the negative side, the bar is very expensive and not consistent. The same drink was 15 and next time 19 euro, where in restaurant 50 meters away was 7 euro. Also the hotel in in pedestrian only zone, so required 50-100 meters walk for a taxi pick up, drugging your luggage. Still, I would not hesitate to stay there again.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Pestana Douro Riverside

Porto

This ultra modern hotel is gorgeous, has beautiful river views, pool and spa. It is perfect if you need rest and relaxation. But if you are a tourist visiting Porto for the first time, it is outside of city center, 20 min cab or uber ride and has nothing around it. You are contained to eat and drink there.

Authenticity & Character

Ultra modern

Location

It is outside of city center.

Staff

Cleanliness & Comfort

Activity Reviews

Private Pena Palace & Sintra Village Half Day Trip

Lisbon

Fantastic trip, great guide. The restaurant of the main road that the guide had suggested as authentic was the most expensive meal we had in Portugal.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Food Walk

Porto

Ana was incredible, made this experience to remember.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Tuk-Tuk Experience Along the 28 Tram Route

Lisbon

Quality of Experience

Guides, Drivers and Staff

Transport

Private transfer from {{start_location}} to {{end_location}} with stops in Óbidos and Nazaré

Portugal

Cesar was excellent, punctual, on time, helpful, wearing a suit and a tie. His car was clean, had water and luxurious. Only one misstep, he talked too much about his family values, making it difficult to concentrate on something else. Otherwise, flawless.

Quality of Experience

Guides, Drivers and Staff

Transport

Private City Highlights Walk

Porto

I can't tell much about it as my wife was robbed at the start of this tour. Our guide Ana was amazing though, went with us to police station and otherwise gave us comfort.

Guides, Drivers and Staff