Kimkim Trip Reviews for Portugal
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As mentioned in a text earlier, all the guide... · Portugal - May 5 - May 16, 2022
As mentioned in a text earlier, all the guides, places, chefs, bus drivers were outstanding. They were kind and did their best to please us with recommendations. The hotels were excellent especially the Convent & the hotel at Algarve.
The wine tours, boat ride to Douro Valley was wonderful.
The cooking class outstanding, loved the place we learned and Hugo. Fatima was super, it was also nice to spend a day of leisure where we saw the beautiful coastline of Portugal, the caves etc. The... read more
Beatriz was a great organizer and took care o... · Portugal - May 5 - May 12, 2022
Beatriz was a great organizer and took care of all our needs and comfort. All the tours, along with the guides were just awesome. Except for one tour guide who took us on a trip to Sintra, Cascais, and Estoril. He did not give us the tickets for the shuttle along with the entrance tickets to Penna palace. He did not even mention that we have to buy those tickets. We had to waste 55 minutes back and forth.
We liked all the places in Portugal. My best pick would be Douro valley as well as... read more

Hi Anuradha! Thank you so much for your kind words and for letting me know these small details. Of course, we would have been able to include more private transfers to arrive at your activities if mentioned, as well as we did to reach the hotels and train stations. It's been a pleasure helping you plan this trip to Portugal and helping you along the way, I'm so glad you enjoyed the country :) Best regards, Bea.
An Extraordinary Trip to Portugal · Portugal - Apr 20 - May 1, 2022
First and foremost, accolades to kimkim, Espiritu Travel, and Karin Eckhard for planning my family’s trip to Portugal; it was extraordinary. We are still reminiscing about the culture, food, and people of Portugal. Karin did an incredible job developing our very thoughtful and organized trip plans.
The tours and private transfers that Karin arranged were above outstanding. Our tour guides and private transfers were prompt, professional, and very personable. Our tour guides were extremely... read more

Brigette & family, this review leaves me almost leaves me without words. It truly was a pleasure working with you and your family to create this fantastic trip Thank you so much for taking this much time to give reviews not only for the overall trip but all the services we don't often get this complete review. I will be forwarding this message to all the guides you had during your trip. I hope to help you great another amazing trip in the future. Warmest and sincerest regards, Karin :-)
KimKim is the service I needed and didn't eve... · Portugal - Apr 29 - May 6, 2022
KimKim is the service I needed and didn't even know it!
We were super impressed from start to finish with the KimKim format and the complete ease of booking with the help of Bea. I used to work as a travel agent and like to plan our trips with a lot of detail and thought...but frankly I just don't have the time to do all the necessary research on a new destination every time anymore. KimKim exactly fit the niche that I needed.
Bea was great to work with - super responsive and helpful as... read more

Hi Emma, thank you SO much for your comprehensive feedback and review of your trip! I really appreciate the details you put into it. All this information will be really helpful for us as we are constantly trying to improve, especially to have in mind to set some activities during peak seasons and bank holidays, like was your case with the e-bike tour in Porto. Again, thank you so much for all the information given, it's been a pleasure to help you plan this trip! Best regards, Bea.
Portugal - One for the books! · Portugal - Nov 6 - Nov 14, 2021
I cannot stress enough how happy I am with our experience with kimkim and our local specialist Tiago Filipe. Our trip evolved from start to finish. And at each step of the way Tiago was patient and accomodating to ensure that the end result was exactly what we wanted. The trip met all our asks and more. We traveled from Lisboa to Porto and everywhere in between. I am so glad I found this service and recommend it to anyone I know who is traveling. My friend and I appreciated him checking... read more

Dear Isabel,
Very nice to hear from you! Especially with such a lovely message as this!!
You had already told me you had enjoyed your trip when we last spoke, but it's always nice to get a "confirmation"!!
I hope everything is fine with you and Rachel. By the way, please send her my regards!
Best wishes,
Tiago

Portugal and Spain 2022 · Portugal - Apr 27 - May 4, 2022
Marina was outstanding in our quest to get to Portugal and Spain. She listened to our feedback and am made adjustments as needed. Marina’s quick responses took the worry out of planning our trip. Once we arrived in Lisbon, it was clear to us just how much work Marina put into our trip. From the food and historical tours to the highlight of the trip of cooking a dinner with a Portuguese chef we had an outstanding week. Thank-you Marina and Kim Kim. You are a top notch travel agency. ... read more

Hi Robert, thank you SO much for taking the time to write this review with such detail! It has been a true pleasure helping you plan your trip and I'm so glad you enjoyed every part of it, it is what our team always strives for :) I will pass all your kind words to the team. I look forward to helping you plan another trip in the future. Warmest regards, Marina :)

Don’t plan a trip without KimKim! So pleased to have found this service · Portugal - Apr 12 - Apr 17, 2022
Bea planned an incredible itinerary and worked with us so closely to develop the perfect, custom plan for our trip. She suggested activities and accommodations we would have never found they made our trip unique and extremely memorable.
It was such a positive experience, the team was so responsive to feedback and we were so thrilled with the outcome. I had incredible peace of mind knowing every detail was taken care of and they were always there if we needed assistance.
I recommend KimKim to... read more

Hi Kristen! Thank you so much for your kind words and for sharing your lovely memories with us! It's been a pleasure helping you plan this trip to Portugal and I'm so glad you enjoyed every part of it :) Best regards, Bea.
I really appreciated the service that went in... · Portugal - Apr 16 - Apr 25, 2022
I really appreciated the service that went into planning our trip. We stayed in Estoi at Palacio de Estoi. I appreciated staying out of the way of the more touristed areas. The food was good, the room and view was lovely, the pool was very nice. Taking a car to where we wanted to go worked out really well. We had a really nice boat trip out of Rio Formosa with a guide Joao from Fantastikspirit out of Olhao. Loved the hotel Almalusa hotel in Lisbon. The breakfast at the Almalusa was really... read more

Karen, Thank you very much for taking the time to do a review. I am pleased to hear that your family. had a lovely vacation in Portugal. It was my pleasure to help you plan this trip. Karin :-)
We will be back PT! · Portugal - Apr 7 - Apr 15, 2022
This trip was curated well. I would give it 5 stars had the hotel in Lisboa have been better. Turim Restoradores was well situated however, the rooms are painfully outdated. My bathroom was so narrow( and dirty on our last night). Both rooms' temperature was not regulated and when asked, we were told that there is NO AC just heat. I'd hate to be in that hotel in the summer. Imagine dreading going back after a full day of walking(I would have given 5 stars otherwise)As a tour company, I... read more

Hi Sue, Thank you for taking the time to write a review. I am pleased to hear that enjoyed your visit to Sintra, Douro Valley, and the gastronomy tour with Rosa. However, I am sorry to hear your stay at Turim Restoradores was not as expected. We always want travelers to be comfortable and enjoy their hotel stays, I would have gladly changed the hotel for you if I had known. It was a pleasure helping you plan your family trip to Portugal. Warmest regards, Marina
A huge thank you to Tiago and his team! · Portugal - Mar 13 - Mar 21, 2022
A huge thank you to Tiago and his team! They made planning our trip, on short notice, a pleasure. The hotels, tour guides, restaurant recommendation and our travel book where all spot on! We will definitely be using KimKim again!

Dear Christine,
Many thanks for your kind words. I'm happy to understand that you enjoyed your trip and that you'll have good memories of the time spent in Portugal! I think the fact that you are interested and relaxed people helped a lot to make the most of your trip.
Best Regards,
Tiago
Incredible Trip to Portugal! · Portugal - Apr 8 - Apr 14, 2022
Had an absolutely amazing time thanks to the great planning by Marina. Hotels were fantastic as were the guides that were arranged. The driving trip to Sintra is a can’t miss event and our guide Rui was incredible, making it feel like a trip with our Portuguese cousin. All our other guides (Miguel and Pedro in Porto) and Felipa in Lisbon were top notch.
Truly had a great experience thank you Marina! read more

Rich, thank you so much for taking the time to write a review! It was a pleasure helping you plan your family trip to Portugal and I am thrilled that you had such a fantastic time :) I will pass your kind words to all our team in Portugal. I look forward to helping you plan another trip in the future. Warmest regards, Marina :)
An amazing trip to Portugal! · Portugal - Apr 3 - Apr 10, 2022
We really enjoyed everything that was planned. All of our guides were great. Sintra was probably our favorite outing. The accommodations were perfect. The hotel in Porto was very beautiful but it was a little far from everywhere we saw or ate. It felt like it was a 20 minute walk everywhere we went. It would have been nice to be a bit closer. The hotel in Lisboa was in the perfect location. There was no way to change the weather. As we could see a couple of days in advance that there... read more

Hillary, thank you so much for taking the time to do this review! I am glad to read you enjoyed your family trip to Portugal despite the weather. You will have to come back to do the Hike to Peneda ;) I will pass your kind words to all the team in Portugal, it's been a pleasure helping you plan your family trip to Portugal. Warmest regards, Marina.
Beatriz and the KimKim Team are Nothing Short of Magic! · Portugal - Mar 3 - Mar 7, 2022
Beatriz was extremely responsive and created the perfect itinerary for our once in a lifetime Honeymoon! She was available for any additional help while we were in Portugal which gave us peace of mind for anything from where to get a bite to eat to ensuring our drivers arrived on time. Beatriz and the KimKim team created the most PERFECT honeymoon above and beyond our wildest dreams! Thank you for giving us the most MAGICAL trip to celebrate our marriage! read more

Hello Megan! You can't imagine how happy your words make me! Wanted to thank you again for your kind words to the entire team and for letting us be a small part of such a special trip, it's been a pleasure helping you plan your Honeymoon. Warmest regards, Bea.

Portugal Trip · Portugal - Feb 15 - Feb 24, 2022
We had the best time! All of our guides and transfers were amazing. Thank you Marina for helping us book an amazing trip. You were the best.
John and Donna

John and Donna, thank you for taking the time to do the review! It was my pleasure helping you plan your family trip to Portugal and I am thrilled that you had a fantastic time in Portugal. I look forward to helping you plan another trip in the future. Marina :)
Amazing trip to Portugal · Portugal - Oct 18 - Oct 29, 2021
We had an amazing time in Portugal! Marina was wonderful; we absolutely could not have planned this trip without her help. While we were in Portugal, the support we received from Karin was also so helpful. I will definitely use KimKimin in the future.
Some of the highlights included:
-Porto was a favorite! Thanks to Nelson, the day trip to Duoro Valley was one of the best activities/days that we had on our trip. Nelson went above and beyond to ensure we enjoyed the day, learned more about... read more

I don't have words to respond to this review! Other than wow and thank you so much for taking the time to write such detail. I am so pleased that you had such a fabulous time, it is what our team always strives for. I really appreciate your comments about the Tivoli hotel, I will make a note of that! It certainly was a pleasure to help you plan your trip to Portugal and look forward to helping you plan another trip in the future. Marina :-)
Our trip was absolutely wonderful, and it's h... · Portugal - Oct 18 - Oct 31, 2021
Our trip was absolutely wonderful, and it's hard to say what our favorite part was. Marina was absolutely fantastic in helping us plan our trip, and responded quickly and kindly when we asked for changes. A few standouts...4x4 adventure near Porto, Douro Valley wine tour, day in Coimbra, Knights Templar tour in Tomar, lunch at the olive tree farm near Evora. Overall an absolutely amazing trip! Thank you again to Marina, and to Karin for serving as POC for one week.

Kay, thank you for taking the time to do the review! I am so pleased that you had such a fabulous time, it is what our team always strives for. It was my pleasure helping you plan your trip to Portugal and look forward to working with you in the future. Marina :-)
Portugal - Lisbon and the Algarve...with Tiago's help! · Portugal - Oct 18 - Oct 23, 2021
The trip was amazing because of the great planning and work Tiago did. He was with us every step of the way leading up to and duriung the trip. We changed plans and had issues - and he always picked up the phone - resolved problems and gave great advice. Its so awesome to have a partner in a country you haven't been to before. Its also really luxuriouls to have your hotels and car booked for you and have someone waiting at the airport.
We are so happy we spent a few extra dollars and used... read more

Dear Eric,
I truly feel flattered by your comments. But I think that the key here was that both you and Kelly are really easy going and laid back people!!
The only thing I had to add is that you have been skipping your Portuguese lessons. My offer still stands! With a couple of messages a day I'm sure you'd get to learn something!!
Um forte abraço e um beijinho à Kelly!
Tiago
Marina was great! · Portugal - Oct 4 - Oct 17, 2021
Marina designed an amazing trip for us! She really understood what we were looking for and went out of her way to deliver. She was also very easily accessible during our trip to help us navigate any hiccups or last minute changes. Would definitely book with Marina again!

Amanda, thank you for taking the time to do the review. It was my pleasure helping you plan your family trip to Portugal and I am thrilled that you had a fantastic time in Portugal. I look forward to working with you in the future. Marina :-)

Portugal Travel Extraordinaire · Portugal - Sep 9 - Sep 24, 2021
We have traveled a great deal in our lives, but concerns about handling our own arrangements in light of the ever changing Covid restrictions led us to Kimkim, Espiritu Travel and Karin Exkhard our travel consultant. We were so pleased with every aspect of our trip, the attention to details, response time, selection of tours, guides, and flexibility when changes were either necessary due to inclement weather, or we decided to add a tour mid trip, or change a destination during the final days... read more

I don't have words to respond to this review! Other than wow and thank you so much for taking the time to write such detail. I am so pleased that you had such a fabulous time, it is what our team always strives for. I enjoyed working with you and Donna to create this wonderful trip!! I look forward to working with you in the future. Karin :-)
Portugal done right · Portugal - Aug 21 - Aug 29, 2021
Every guide we had, and there were several, was prompt, professional, engaging and courteous!
I’d never travel again without going through Kim Kim!

So lovely to read this review! I am thrilled that you had a fantastic time in Portugal. We look forward to helping you plan another trip in the future. :-)
What a blast! · Portugal - Aug 21 - Aug 29, 2021
We could not have asked for a better itinerary. We saw so much in such a short amount of time, yet had enough time to ourselves to explore.
Every guide was friendly and professional. It was like meeting a new friend in Portugal everyday.
Thank you so much for the very well thought of tour for us. I will definitely recommend you to my friends and family!

Thank you Stella for this review and for posting all these great photos! :-) I am so please you had a blast and have left Portugal will lovely memories of your trip. It certainly was a pleasure to help you plan this trip.

Northern Portugal:10days · Portugal - Aug 8 - Aug 17, 2021
The trip was planned really well. Karin actually took into considerations my preferences and requests and planned it out well in a very short period of time. Karin and Marina were available even during the trip in case I had questions and were very prompt in their responses. They really were experts in the city and provided recommendations on what to do during my trip in a short period of tome with a blend of power packed days and free days for leisure so that it felt like a holiday. The... read more

Kaisha, thank you so much for this lovely review and the attached photos of your trip. It was a pleasure to help you plan this last-minute getaway to Portugal. I am so pleased that you enjoyed the trip and all the fantastic activities. Karin :-)
The trip was great! Well planned in every res... · Portugal - Dec 25 - Jan 4, 2020
The trip was great! Well planned in every respect. It made sense to stay in only 3 places and not move around every day. All 3 hotels were great - we especially loved Casa Balthazar, everything about it. We enjoyed all three cities. The excursions to the port distillery could have been done in an hour at most, they didn't have much to show or explain, it was mostly tasting the 3 different ports. The trip to the fishing village was nice but not much to see - lunch was good, but it didn't... read more

Hi Allyson!
Thank you so much for your detailed feedback and for sharing so many great photos!!! We're really glad you guys had a good time and were able to celebrate Christmas and New Year in style!!! I agree with you, it's incredible how you always seem to be going uphill in the big Portuguese cities!!
Un abrazo fuerte,
Sam

Overall, our trip to Portugal was memorable! ... · Portugal - Sep 29 - Oct 4, 2019
Overall, our trip to Portugal was memorable! There were more positive things then negative. We loved the country, it's history, beauty and culture. All our local tour guides were friendly, knowledgeable, and very helpful. All the transfers were on time. However, there were a few things that were disappointing and that cost us some unexpected expenses, such as: one "free lunch" in Porto, that wasn't free; a "one hour Duro river cruise," that lasted only 45 minutes, and was not a tour-- it... read more
Portugal Biking · Portugal - Sep 16 - Sep 24, 2019
Wow - our Portugal biking trip exceeded all our expectations. The biking logistics were excellent- top quality bikes, GPS to make the navigation easy and good local tips for dinners. All the tour guides were very helpful and knowledgeable. The taxi service for the luggage was always very prompt and Hugo was so friendly. We had booked this as a budget vacation and we were blown away by the accommodations. We stayed in a castle and several convents / monasteries. We felt very... read more

Hi Ema,
We feel truly blessed to have such a beautiful country and to have the ability to show it to the lovely clients that visit us.
The fact that we were able to leave such a profound memory of this tour with you makes us feeling like our mission was more than accomplished.
We would be very glad to have you back with us sometime!
It was a pleasure planning your vacation.
Kind regards, Diana
Girls trip to portugal · Portugal - Jun 13 - Jun 17, 2019
Thanks to KimKim I was able to arrange a bachelorette for 17 people within a month. It would not have been possible without the help, patience and cooperation of Karina (our local specialist). The tour was a perfect combination of planned moments and unplanned. It went above and beyond my expectations. Thank you so much!
Bike Portugal · Portugal - Jun 22 - Jun 26, 2019
Jorg was not our specialist. It was a woman Joanna, who was excellent.
The biking was fantastic. My only complaint is that the bike itself was too big for me, and it made it difficult to get on and off.. My understanding is that you only have 2 sizes for an E bike, but it actually felt a little dangerous. Generally , the bike trips I've been on before not only want your height, but your actual inseam (groin to ankle) to get the appropriate bike. It may have also helped it the... read more

Dear Phyllis. Thanks a lot for your feedback and we will take your suggestions into account. We're fully aware of the sizing difficulties you had. We hope however you enjoyed the trip and should we get the opportunity to have you as a guest on an other Tour we will be able to define much better these sizing issues. Best regrads. Jorg
Portugal in 5 Days · Portugal - May 23 - May 27, 2019
Karin was just great. She planned the best trip ever and help us get the most of Portugal in just 1 week. All the hotels, tours and transfers were perfect. She was always available and proactive while we were there.
The Kim Kim Team is also great. They have this great company that is always willing to satisfy and help their clients!

Thank you Lina for the lovely message. I am pleased to hear you enjoyed your trip!

Portugal · Portugal - May 9 - May 24, 2019
Almost all of the trip when exactly by the itinerary, except when one time a driver waited to pick us up at the train station where instead we were to be picked up at our hotel. Another time, one tour was rescheduled with no notification to Karin or us, but we were able to get in touch with the tour guide who cancelled and said our tour was rescheduled for the next day which still fit into our schedule. Most memorable places were the Douro Valley and wine and port tasting, and Tomar, the... read more

Thank you Marlynn, for five-star review. So pleased to hear you had a memorable trip!!
Spring Portugal Trip · Portugal - Apr 6 - Apr 21, 2019
All hotels were quite fine. Staff in hotels were great . The rooms assigned to me were underwhelming. All private guides were outstanding. Overall the trip was wonderfull.
Warren Finlay

Thank you for the review and I am pleased to know that you had a wonderful trip. Historic buildings that have been renovated into hotels and which are located in the city centers, the rooms are often smaller than what one might expect coming from North America.
Trip to Portugal · Portugal - Mar 29 - Apr 5, 2019
Without doubt one of our favorite trip so far! Portugal is an awesome country to visit.
Upon arrival we were warmly welcomed by our driver , our names were mentioned on the board and we felt welcomed and with such a friendly atmosphere we had a fantastic start! The guides and tour were extremely good, very flexible (appreciate this!) and for that the organizer, Karin, deserves a special thanks. We had three great days in Porto and Porto area, which obviously also added up to the experience,... read more

Thank you Iwona & Tad for this lovely review and I am so pleased to know that it has been one of your favorite trips so far. Portugal is truly an awesome country to visit.
Biking in Portugal · Portugal - Sep 8 - Sep 13, 2018
Whilst i did not have to do much organising (just added myself and a friend to the original plan) i found that the KimKim team were excellent to interact and communicate with. My only complaint is that on the first two nights I was given a room made up as a double bed (who has instructed it to be this way??), the first night Nancy and i managed but the second night i asked for the beds to be separated - this was not possible but could be done (with a sigh and "is that necessary" )on the third... read more
Biking in Portugal · Portugal - Sep 8 - Sep 13, 2018
Outstanding trip - our drivers Diogo and Carlos were helpful and friendly as were all the places we stayed on the trip.
This bike trip down the Green Coast in Porto was memorable for the people, the scenery, the gorgeous buildings and the great routes off main roads, along rivers and the coasts.
Can't recommend the destination or the organisation highly enough.