Kimkim Trip Reviews for Portugal

Reviews from actual kimkim travelers. We publish all reviews.
4.9
(33 reviews)
Read 33 verified reviews by travelers who booked their trip on kimkim.

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Maryann

As mentioned in a text earlier, all the guide... · Portugal - May 5 - May 16, 2022

Traveler: Maryann S. - Local specialist: Sam Lister

As mentioned in a text earlier, all the guides, places, chefs, bus drivers were outstanding. They were kind and did their best to please us with recommendations. The hotels were excellent especially the Convent & the hotel at Algarve.
The wine tours, boat ride to Douro Valley was wonderful.
The cooking class outstanding, loved the place we learned and Hugo. Fatima was super, it was also nice to spend a day of leisure where we saw the beautiful coastline of Portugal, the caves etc. The... read more

As mentioned in a text earlier, all the guides, places, chefs, bus drivers were outstanding. They were kind and did their best to please us with recommendations. The hotels were excellent especially the Convent & the hotel at Algarve.
The wine tours, boat ride to Douro Valley was wonderful.
The cooking class outstanding, loved the place we learned and Hugo. Fatima was super, it was also nice to spend a day of leisure where we saw the beautiful coastline of Portugal, the caves etc. The tiny Villiage on top of the mountain (Monsaraz)was just gorgeous and amazing along with the cork harvesting farm/ tour .
The boat trip was special as it was so thoughtful of Sam to think of one of our passengers birthday, went on the secluded beach as well. Lisbon just wonderful and amazing sights am to see, love all the castle tours as well. Loved being near the water. All hotels provided outstanding breakfasts and dinners were wonderful! Unexpectedly to me we’re 4 of my group with physical challenges, and everyone went out if their way to accommodate. So thank you for such a fantastic itinerary & people, the kindness of everyone was outstanding.

Beatriz was a great organizer and took care o... · Portugal - May 5 - May 12, 2022

Traveler: Anuradha B. - Local specialist: Beatriz De Pablo Rocha

Beatriz was a great organizer and took care of all our needs and comfort. All the tours, along with the guides were just awesome. Except for one tour guide who took us on a trip to Sintra, Cascais, and Estoril. He did not give us the tickets for the shuttle along with the entrance tickets to Penna palace. He did not even mention that we have to buy those tickets. We had to waste 55 minutes back and forth.
We liked all the places in Portugal. My best pick would be Douro valley as well as... read more

Beatriz was a great organizer and took care of all our needs and comfort. All the tours, along with the guides were just awesome. Except for one tour guide who took us on a trip to Sintra, Cascais, and Estoril. He did not give us the tickets for the shuttle along with the entrance tickets to Penna palace. He did not even mention that we have to buy those tickets. We had to waste 55 minutes back and forth.
We liked all the places in Portugal. My best pick would be Douro valley as well as Cascais.

Activity Review

Evening of Fado

Lisbon

Overall Rating
Activity Review

A romantic getaway. Beautiful music to hear along with good food. Worth the money spent. But, we should have been picked up from the hotel.

Food

All the food and ofcourse, the wine.
Quality of Experience

Beatriz De Pablo Rocha profile photo
Beatriz De Pablo Rocha, local specialist, responded to this review:

Hi Anuradha! Thank you so much for your kind words and for letting me know these small details. Of course, we would have been able to include more private transfers to arrive at your activities if mentioned, as well as we did to reach the hotels and train stations. It's been a pleasure helping you plan this trip to Portugal and helping you along the way, I'm so glad you enjoyed the country :) Best regards, Bea.

An Extraordinary Trip to Portugal · Portugal - Apr 20 - May 1, 2022

Traveler: Brigette B. - Local specialist: Karin Eckhard

First and foremost, accolades to kimkim, Espiritu Travel, and Karin Eckhard for planning my family’s trip to Portugal; it was extraordinary. We are still reminiscing about the culture, food, and people of Portugal. Karin did an incredible job developing our very thoughtful and organized trip plans.

The tours and private transfers that Karin arranged were above outstanding. Our tour guides and private transfers were prompt, professional, and very personable. Our tour guides were extremely... read more

First and foremost, accolades to kimkim, Espiritu Travel, and Karin Eckhard for planning my family’s trip to Portugal; it was extraordinary. We are still reminiscing about the culture, food, and people of Portugal. Karin did an incredible job developing our very thoughtful and organized trip plans.

The tours and private transfers that Karin arranged were above outstanding. Our tour guides and private transfers were prompt, professional, and very personable. Our tour guides were extremely knowledgeable about the various parts of Portugal that we visited and each one made our experience a true five-star delight: Porto (Sergio, Pedro), Douro Valley (Nelson), Aveiro (Marta), Coimbra (Marta), Tomar (Marta), Lisbon (Marta), Sintra (Nuno), Cascais (Nuno), Evora (Miguel), and other various locations in the Alentejo Region (Miguel, Joanna) and the Algarve (Pedro).

The hotel accommodations that Karin arranged were beyond expectation. The beauty and quaintness of Infante Sagres Hotel in Porto made us feel like we stepped back in history. Corpo Santo Hotel in Lisbon enveloped us in a part of history pampered by the staff and remarkable amenities. The M’ar de ar Aqueduto in Evora was classic and serene offering an exceptional gastronomy experience. The Tivoli Carvoeiro Algarve Resort was a beautiful, ocean paradise.

Special shout out to Marta for taking us to several quaint cafes off the beaten path that were special to her.

Karin was accessible throughout our trip. Her messages were timely and she assisted us with restaurant reservations on a number of occasions. She made us feel like VIPs. We are already talking about our next trip, and we will definitely want Karin to be our point person. We are also highly recommending kimkim, Espiritu Travel, and Karin to family, friends, and coworkers.

Obrigada!!!

Hotel Reviews

Infante Sagres

Porto

Overall Rating
Hotel Review

The beauty and quaintness of Infante Sagres made us feel like we stepped back in history. Excellent breakfast and very lovely staff.

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M'ar de Ar Aqueduto

Évora

Overall Rating
Hotel Review

The M'ar de Ar Aqueduto hotel was classic and serene offering an exceptional gastronomy experience. The spa was great and the hotel grounds are beautiful.

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Authenticity & Character

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M'ar de Ar Aqueduto

Évora

Overall Rating
Hotel Review

The M'ar de Ar Aqueduto hotel was classic and serene offering an exceptional gastronomy experience. The spa was great and the hotel grounds are beautiful.

Cleanliness & Comfort

Staff

Authenticity & Character

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Activity Reviews

Privately Guided Visit to Porto

Porto

Overall Rating
Activity Review

Embarking on our first full day in Portugal we met our lovely guide, Pedro, and immediately delved into Porto’s history through a walking tour. Pedro was warm and patient, adjusting the pace of our tour as necessary to help accommodate the elderly. He was extremely knowledgeable about Porto’s history, and he answered all of our questions along the way. Engaging in conversation was a breeze and very insightful. We truly felt Pedro went above and beyond. We highly recommend this tour!

Transport

Guides, drivers and staff

Quality of Experience

Porto Culinary Experience

Porto

Overall Rating
Activity Review

Shortly after arriving to Portugal, we met with Sergio for a walking culinary experience. Sergio was very personable and knowledgeable about Portuguese cuisine (cod, sardines, traditional dishes, and pastries) and wine. Sergio guided us through the city center experiencing great dishes, cafes, and restaurants along the way, then he led us off the beaten path to experience more local treasures. This tour was an excellent way to begin our Porto experience!

Food

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Guides, drivers and staff

Quality of Experience

Private Day Trip to Sintra, Cascais & Estoril

Lisbon

Overall Rating
Activity Review

Our excursion to Sintra and Cascais with our amazing guide, Nuno, was pretty magical. The Quinta da Regaleira that we visited in Sintra was like something out of a fanciful novel. Every bit of it was picturesque and at the risk of sounding corny, exploring the grounds was full of wonder. Nuno then took us to Restaurante da Adraga, the best beach-side, seafood restaurant we’ve ever been to. The food, wine, dessert, and service were top notch. After lunch, Nuno made sure we had an opportunity to visit and enjoy the shops and sights of Cascais. To top off our experience, this particular day was Freedom Day. Sharing in that moment with Nuno was a heart-warming experience. We feel blessed to have such wonderful and vivid memories of this day.

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Guides, drivers and staff

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Private Transfer {{start_location}} to {{end_location}}, via Tomar & Knights Templar

Portugal

Overall Rating
Activity Review

If you have a curiosity or enthusiasm for the Middle Ages, Tomar is a place that transports you to the period of the Knights Templar. Here, in Tomar, we visited the Castle of the Knights Templar. This site is an architectural marvel, and we were graciously allowed time to really take in the expanse of the castle and its grounds. Moments were powerful, serene, and haunting. A must-see for any history buff!

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Guides, drivers and staff

Quality of Experience

Guided Visit of Aveiro with TukTuk & Boat Tour

Portugal

Overall Rating
Activity Review

The day in Aveiro and Costa Nova with Marta was a treat! Marta is an incredibly knowledgeable guide with a well-rounded repertoire of places to visit and things to try. First, we spent the morning and early afternoon touring Aveiro, learning about the city’s large array of Art Nouveau buildings as well as its history as a once, major exporter of sea salts. We viewed the active salt flats via tuk-tuk and visited local shops by foot to collect a variety of local salts, canned fish, and egg yolk treats. Perfect for culinary aficionados or home cooks! We also enjoyed a boat tour on the canals of Aveiro where we learned that many of the guides are indeed local fishermen. It was a charming city. After Aveiro, Marta took us to dine in another town called Costa Nova. Here we enjoyed a fresh and delicious seafood lunch at Canastra do Fidalgo. Conversation with Marta was intriguing. We felt like we understood Portugal and way-of-life in the country much more holistically through her insights.

Transport

Guides, drivers and staff

Quality of Experience

Explore Alentejo -Jeep Safari through a Cork Fork & Visit to a Olive Oil Estate

Portugal

Overall Rating
Activity Review

Now into the wild: the safari cork tour was a quiet diversion from our city excursions, as we made our journey south to the Alentejo Region. Our safari’s guide, Joanna, was both personable and quite knowledgeable about the lands that produced cork and wine. Always interested in understanding origination, production, and distribution, our visit to a cork factory after our safari tour was appreciated. One of us is now happily awaiting a unique piece of cork furniture directly from Cortiçarte. Our primary guide in Alentejo/Evora was Miguel. Miguel was outstanding! He truly went above and beyond to maximize our experiences in the region with care, consideration, and kindness. Amongst the most enjoyable of the experiences that we shared in the Alentejo was our visit to the small olive orchard, the Monte da Oliveira Velha estate, where Amor é Cego is produced. There, our hosts João and family warmly greeted us and shared the history of the estate before welcoming us to their table for an olive oil tasting and lunch. This experience was truly special.

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Private Airport Transfer

Porto

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Guides, drivers and staff

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Get to know Lisbon

Lisbon

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Guides, drivers and staff

Quality of Experience

Evening of Fado

Lisbon

Overall Rating
Food

Quality of Experience

Private Transfer Évora to Lisbon Airport

Évora

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Guides, drivers and staff

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Algarve Sunset Experience

Portugal

Overall Rating
Activity Review

There was no better way to end an amazing trip to Portugal than with an Algarve sunset experience guided by Pedro! Pedro was very personable, courteous, and possessed a wealth of knowledge of the Algarve. En route to St. Vincent Cape of Sagres via a 4WD jeep, Pedro took us to see some of the most picturesque views of beaches and breathtaking landscapes, particularly Cordoama Viewpoint! Pedro planned our experience perfectly giving us plenty of time to take in these views along the way. Our trip concluded at St. Vincent Cape of Sagres where we witnessed the most captivating sunset while enjoying great wine and bread with chorizo.

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Guides, drivers and staff

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Day Excursion to Douro Valley, Wine Tasting & River Cruise

Porto

Overall Rating
Activity Review

Our day started with meeting our incredible tour guide, Nelson, who guided us on our day excursion to Douro Valley. He filled us with the history of Douro Valley; Portuguese history and culture; and, insight on the vineyards' planting, harvesting, and production. One of the highlights of our tour was our lunch at Toca da Raposa, a quaint, family-owned restaurant that featured an excellent menu and wine selection. The wine tasting at Quinta da Pacheca was a charming experience, which we thoroughly enjoyed.

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Guides, drivers and staff

Quality of Experience

Karin Eckhard profile photo
Karin Eckhard, local specialist, responded to this review:

Brigette & family, this review leaves me almost leaves me without words. It truly was a pleasure working with you and your family to create this fantastic trip Thank you so much for taking this much time to give reviews not only for the overall trip but all the services we don't often get this complete review. I will be forwarding this message to all the guides you had during your trip. I hope to help you great another amazing trip in the future. Warmest and sincerest regards, Karin :-)

Emma

KimKim is the service I needed and didn't eve... · Portugal - Apr 29 - May 6, 2022

Traveler: Emma H. - Local specialist: Beatriz De Pablo Rocha

KimKim is the service I needed and didn't even know it!

We were super impressed from start to finish with the KimKim format and the complete ease of booking with the help of Bea. I used to work as a travel agent and like to plan our trips with a lot of detail and thought...but frankly I just don't have the time to do all the necessary research on a new destination every time anymore. KimKim exactly fit the niche that I needed.

Bea was great to work with - super responsive and helpful as... read more

KimKim is the service I needed and didn't even know it!

We were super impressed from start to finish with the KimKim format and the complete ease of booking with the help of Bea. I used to work as a travel agent and like to plan our trips with a lot of detail and thought...but frankly I just don't have the time to do all the necessary research on a new destination every time anymore. KimKim exactly fit the niche that I needed.

Bea was great to work with - super responsive and helpful as we planned this last minute trip to Portugal.

Portugal was amazing! We're so glad we went and are already talking about going back. Highlights were the walking food tour in Lisbon (which sadly my husband missed due to jetlag but he feels like he was there because I haven't stopped talking about it) and the entire stay in the Douro valley. Porto has some really charming elements, but we found it to be overwhelmingly flooded with tourists that this relatively new tourist destination hasn't figured out how to envelope yet. One day there is plenty. We did an e-bike tour there which we would not recommend. The guide was perfectly nice, but conceptually a bike tour in Porto just doesn't make sense. We were biking on crowded sidewalks and through narrow streets where it felt rude and/or unsafe to be biking.

Hotel Reviews

Casual Belle Epoque Lisboa

Lisbon

Overall Rating
Hotel Review

Location couldn't be better - hotel was clean and had a great breakfast. Room was pretty small, but you expect that in Europe.

Tips for future travelers

There are two "secret" elevators nearby that locals use to avoid the hills. We found them towards the end of our stay - both are a left turn as you leave the hotel.

Cleanliness & Comfort

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Quinta de la Rosa

Pinhão

Overall Rating
Hotel Review

Stunning hotel! We would be very happy to stay there again. Our room was very recently refinished (it smelled like they had finished that morning) and had a couple of odd quirks. Namely the front door was abnormally short such that my husband had to duck to come in. And despite the room being HUGE, the bathroom didn't have a door on it which we found uncomfortable. Views were incredible, breakfasts were great.

Cleanliness & Comfort

Add a door to the bathroom
Staff

Authenticity & Character

Location

chic&basic Gravity

Porto

Overall Rating
Hotel Review

Great location, friendly staff, very clean, good breakfast. Almost too trendy...looks like it was designed to be instagrammed. A small thing, but they could use sheer curtains on the windows, it was either blackout or be fully exposed to the courtyard and guests on the other side of it.

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Activity Reviews

Lisbon Culinary Experience

Lisbon

Overall Rating
Activity Review

Amazing! Loved it! Highlight of my trip (I say "my" because my husband missed it due to jetlag). I learned so much, the guide Daniela was superb, and it was the perfect way to spend four hours in Lisbon.

Food

Transport

Guides, drivers and staff

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Group Excursion to Sintra, Cascais & Estoril

Lisbon

Overall Rating
Activity Review

So, the destinations were lovely. But our "guide" Rui on this was really pretty terrible. This was originally meant to be a small group tour and we really wish it had been. Rui was our private "guide" but he was really more like a driver. He didn't have anything to tell us about about the sights even we asked him really easy questions. As soon he picked us up he started to try to sell us on booking a walking tour with him in Lisbon and using him to book stuff for Douro where we were going next. Since he didn't have anything useful to say about the sights he was more like an awkward third wheel that we wanted to ditch. We overheard some of the stuff other guides were telling their guests and really felt like we missed out.

Transport

He was a fine driver.
Guides, drivers and staff

Quality of Experience

Get to know Porto by E-bike

Porto

Overall Rating
Activity Review

Our guide was nice and the bikes were in good condition, but we would not recommend this excursion. Porto is not at all a cycling city. We were riding bikes on crowded sidewalks and through narrow streets where it felt alternately super rude and super unsafe to be biking. Our guide mentioned that we were a small group (seven of us) and I literally cannot imagine having any more of us do that at once. Avid cyclists will be mortified and anxious cyclists will panic. Stick to walking tours.

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Guides, drivers and staff

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Get to know Lisbon with a Local

Lisbon

Overall Rating
Activity Review

This was a good tour of the city and our guide was very knowledgeable and personable. Through no fault of her own though she followed the SPECTACULAR guide I had had for the food tour, who is a hard act to follow and had already shared a lot of the same information. At this point we had already walked some of these spots as well, albeit with less context. I would recommend doing this tour before the food tour to help set overall context for Lisbon.

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Guides, drivers and staff

Quality of Experience

Evening of Fado

Lisbon

Overall Rating
Activity Review

This vastly exceeded our expectations. I really expected this to be a tourist trap dinner and a show type deal - and I mean yes, mostly there were tourists there, but the quality of the performances and the food were very high. And a few locals even came in later on! Definitely recommend.

Food

Transport

Guides, drivers and staff

Quality of Experience

Wine Cellar Guided Visit with Lunch

Douro Valley

Overall Rating
Activity Review

We loved everything about Quinta de la Rosa - I would just recommend leaving out the lunch portion of this or adding some expectation setting. It was a huge (delicious) lunch that ended up being the same thing as I had ordered for my dinner at their restaurant the night before. It was huge and lengthy and ended up taking a huge chunk of the day when I think we would have preferred a light salad and to move on to another tasting instead.

Food

Food was amazing, just a bummer that it was the same dish I had the night before without knowing.
Guides, drivers and staff

Quality of Experience

Beatriz De Pablo Rocha profile photo
Beatriz De Pablo Rocha, local specialist, responded to this review:

Hi Emma, thank you SO much for your comprehensive feedback and review of your trip! I really appreciate the details you put into it. All this information will be really helpful for us as we are constantly trying to improve, especially to have in mind to set some activities during peak seasons and bank holidays, like was your case with the e-bike tour in Porto. Again, thank you so much for all the information given, it's been a pleasure to help you plan this trip! Best regards, Bea.

Portugal - One for the books! · Portugal - Nov 6 - Nov 14, 2021

Traveler: Isabel M. - Local specialist: Tiago Filipe

I cannot stress enough how happy I am with our experience with kimkim and our local specialist Tiago Filipe. Our trip evolved from start to finish. And at each step of the way Tiago was patient and accomodating to ensure that the end result was exactly what we wanted. The trip met all our asks and more. We traveled from Lisboa to Porto and everywhere in between. I am so glad I found this service and recommend it to anyone I know who is traveling. My friend and I appreciated him checking... read more

I cannot stress enough how happy I am with our experience with kimkim and our local specialist Tiago Filipe. Our trip evolved from start to finish. And at each step of the way Tiago was patient and accomodating to ensure that the end result was exactly what we wanted. The trip met all our asks and more. We traveled from Lisboa to Porto and everywhere in between. I am so glad I found this service and recommend it to anyone I know who is traveling. My friend and I appreciated him checking in with us to make sure we arrived safely at our next destination or if we returned back to hotel safely after a day of making a day trip. Loved our experience!!

Tiago Filipe profile photo
Tiago Filipe, local specialist, responded to this review:

Dear Isabel,

Very nice to hear from you! Especially with such a lovely message as this!!

You had already told me you had enjoyed your trip when we last spoke, but it's always nice to get a "confirmation"!!

I hope everything is fine with you and Rachel. By the way, please send her my regards!

Best wishes,

Tiago

Robert

Portugal and Spain 2022 · Portugal - Apr 27 - May 4, 2022

Traveler: Robert B. - Local specialist: Marina Courtaut

Marina was outstanding in our quest to get to Portugal and Spain. She listened to our feedback and am made adjustments as needed. Marina’s quick responses took the worry out of planning our trip. Once we arrived in Lisbon, it was clear to us just how much work Marina put into our trip. From the food and historical tours to the highlight of the trip of cooking a dinner with a Portuguese chef we had an outstanding week. Thank-you Marina and Kim Kim. You are a top notch travel agency. ... read more

Marina was outstanding in our quest to get to Portugal and Spain. She listened to our feedback and am made adjustments as needed. Marina’s quick responses took the worry out of planning our trip. Once we arrived in Lisbon, it was clear to us just how much work Marina put into our trip. From the food and historical tours to the highlight of the trip of cooking a dinner with a Portuguese chef we had an outstanding week. Thank-you Marina and Kim Kim. You are a top notch travel agency. Most importantly….you have our gratitude.

Hotel Reviews

Dear Lisbon – Bordalo Palace Chiado

Lisboa

Overall Rating
Hotel Review

Nicely appointed historical hotel. Made us feel a part of the culture.

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Authenticity & Character

Location

Exe Almada Porto

Porto

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Cleanliness & Comfort

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Authenticity & Character

Location

Activity Reviews

Lisbon Culinary Experience

Lisbon

Overall Rating
Activity Review

Denielle was an incredible tour guide. We’re pretty sure she knows everyone in Lisbon and they knew her! Food was great, drinks were great and she made us feel a part of this awesome culture.

Food

Transport

Guides, drivers and staff

Quality of Experience

Private Porto Cooking Class & Market Visit

Porto

Overall Rating
Activity Review

This was the highlight of our trip. Vito and his staff not only attended to our every need, he ensured we were involved in every aspect of our experience. Vito’s talent, passion, and negotiation skills ensured we had the best ingredients! The fish market was great!!! Once arriving at his kitchen we were quickly immersed in an awesome culinary experience of which every aspect was carefully choreographed with passion and fun! The sea bass, crab and shrimp main course was outstanding! The fish soup was even better. Vito never hesitated to give us credit for cooking our own dinner, but we all knew better. Without his passion for quality ingredients and free spirit for fun -it could have been just another dinner. Vito has our strongest recommendation. If your passionate about great food and making new friends, this the experience for you. . We consider Vito and his staff family now. Thank-you for all you do!!

Food

Transport

Vito drives an awesome old Land Rover. Unfortunately…he won’t sell. 😀
Guides, drivers and staff

Quality of Experience

Privately Guided Visit to Porto

Porto

Overall Rating
Activity Review

Tomash or Tommy was incredibly knowledgeable about every aspect of our tour. More importantly he was a blast! Tommy made our day with him very fun and we learned many things about the incredible city of Porto. Touring with Tommy is highly recommended!

Transport

Guides, drivers and staff

Quality of Experience

Privately Guided Visit to Porto

Porto

Overall Rating
Activity Review

Tomash or Tommy was incredibly knowledgeable about every aspect of our tour. More importantly he was a blast! Tommy made our day with him very fun and we learned many things about the incredible city of Porto. Touring with Tommy is highly recommended!

Transport

Guides, drivers and staff

Quality of Experience

Marina Courtaut profile photo
Marina Courtaut, local specialist, responded to this review:

Hi Robert, thank you SO much for taking the time to write this review with such detail! It has been a true pleasure helping you plan your trip and I'm so glad you enjoyed every part of it, it is what our team always strives for :) I will pass all your kind words to the team. I look forward to helping you plan another trip in the future. Warmest regards, Marina :)

Kristen

Don’t plan a trip without KimKim! So pleased to have found this service · Portugal - Apr 12 - Apr 17, 2022

Traveler: Kristen C. - Local specialist: Beatriz De Pablo Rocha

Bea planned an incredible itinerary and worked with us so closely to develop the perfect, custom plan for our trip. She suggested activities and accommodations we would have never found they made our trip unique and extremely memorable.
It was such a positive experience, the team was so responsive to feedback and we were so thrilled with the outcome. I had incredible peace of mind knowing every detail was taken care of and they were always there if we needed assistance.
I recommend KimKim to... read more

Bea planned an incredible itinerary and worked with us so closely to develop the perfect, custom plan for our trip. She suggested activities and accommodations we would have never found they made our trip unique and extremely memorable.
It was such a positive experience, the team was so responsive to feedback and we were so thrilled with the outcome. I had incredible peace of mind knowing every detail was taken care of and they were always there if we needed assistance.
I recommend KimKim to all of my friends and we will definitely use them again.

Hotel Review

Quinta de S. Bernardo Winery & Farmhouse

Mesao Frio

Overall Rating
Hotel Review

This was our most favourite place of our whole trip and we adjusted our itinerary to meet their 2-night requirement because nothing else compared in the Douro. The facilities, the views, the wine, the food, the amenities and the service were unparalleled. It’s a most special place that we’d want to return to every year. Truly a hidden gem.

Tips for future travelers

Allow yourself a few days here to enjoy the property and surrounding areas

Cleanliness & Comfort

Every last detail was thought of and attended to
Staff

The staff were amazing - such attention to detail and always moving in the background
Authenticity & Character

Third generation family working the land and making wine - so authentic
Location

Most incredible and breathtaking views of the Douro
Activity Review

Privately Guided Visit to Porto

Porto

Overall Rating
Activity Review

We had the most fantastic tour with our private guide. It was hands and away the best way to experience Porto. The four hours we had together flew by and the tour was one of the highlights of our trip.

Transport

Guides, drivers and staff

Quality of Experience

Beatriz De Pablo Rocha profile photo
Beatriz De Pablo Rocha, local specialist, responded to this review:

Hi Kristen! Thank you so much for your kind words and for sharing your lovely memories with us! It's been a pleasure helping you plan this trip to Portugal and I'm so glad you enjoyed every part of it :) Best regards, Bea.

I really appreciated the service that went in... · Portugal - Apr 16 - Apr 25, 2022

Traveler: Karen S. - Local specialist: Karin Eckhard

I really appreciated the service that went into planning our trip. We stayed in Estoi at Palacio de Estoi. I appreciated staying out of the way of the more touristed areas. The food was good, the room and view was lovely, the pool was very nice. Taking a car to where we wanted to go worked out really well. We had a really nice boat trip out of Rio Formosa with a guide Joao from Fantastikspirit out of Olhao. Loved the hotel Almalusa hotel in Lisbon. The breakfast at the Almalusa was really... read more

I really appreciated the service that went into planning our trip. We stayed in Estoi at Palacio de Estoi. I appreciated staying out of the way of the more touristed areas. The food was good, the room and view was lovely, the pool was very nice. Taking a car to where we wanted to go worked out really well. We had a really nice boat trip out of Rio Formosa with a guide Joao from Fantastikspirit out of Olhao. Loved the hotel Almalusa hotel in Lisbon. The breakfast at the Almalusa was really nice and the location perfect. We rented electric bikes and rode to Belem to see the monuments and monastery which was great. We also saw a a great exhibit at the Museum Colecao de Berardo- Berardo's personal collection. We did have to call a couple of times for some minor hiccoughs and the team handled it. We are vegetarians and it was easy to find good food in Lisbon.

Hotel Review

Pousada Palacio De Estoi - Monument Hotel & SLH

Faro

Overall Rating
Hotel Review

The palace is away from the most touristed areas but nestled in the hills of the Algarve with lovely grounds and view. It was really nice to stay away from a crowded area. It felt special. The restaurant was good. The pool has a lovely open view. The location was good and we drove to all the spots we wanted to see- old town Faro, Lagos, Sagres and Cabo Sao Vicente, Rio Formosa. We even drove to Sevilla Spain - 1.5 hour away to spend the day.

Tips for future travelers

You need to book your dinner meals as the restaurant has limited seatings.

Cleanliness & Comfort

the room was large
Staff

Authenticity & Character

What's not to like about a restored Roman villa?
Location

On a hillside with amazing grounds and views.
Activity Review

Birdwatching Excursion in Ria Formosa

Portugal

Overall Rating
Activity Review

Beautiful ride. We didn't see a lot of birds but the excursion was beautiful.

Guides, drivers and staff

Quality of Experience

Karin Eckhard profile photo
Karin Eckhard, local specialist, responded to this review:

Karen, Thank you very much for taking the time to do a review. I am pleased to hear that your family. had a lovely vacation in Portugal. It was my pleasure to help you plan this trip. Karin :-)

We will be back PT! · Portugal - Apr 7 - Apr 15, 2022

Traveler: Sue T. - Local specialist: Marina Courtaut

This trip was curated well. I would give it 5 stars had the hotel in Lisboa have been better. Turim Restoradores was well situated however, the rooms are painfully outdated. My bathroom was so narrow( and dirty on our last night). Both rooms' temperature was not regulated and when asked, we were told that there is NO AC just heat. I'd hate to be in that hotel in the summer. Imagine dreading going back after a full day of walking(I would have given 5 stars otherwise)As a tour company, I... read more

This trip was curated well. I would give it 5 stars had the hotel in Lisboa have been better. Turim Restoradores was well situated however, the rooms are painfully outdated. My bathroom was so narrow( and dirty on our last night). Both rooms' temperature was not regulated and when asked, we were told that there is NO AC just heat. I'd hate to be in that hotel in the summer. Imagine dreading going back after a full day of walking(I would have given 5 stars otherwise)As a tour company, I think the hotel tax should be included in pricing. While I was told it was mentioned in the agreement, that the hotels in different cities/countries charges different rates(isn't the tour company's business to know it, after all you picked the hotel)Its not much but that's besides the point.
Our first taste of the city was a Tuk Tuk tour, unfortunately the guide was late and lacks the desire to make the trip personable as he darts around the city. I was the told by him that he is not a native(which is fine) but only on the job for 2 months(I can tell, he was rambling off points of interest like it was in a tour guide book). Thankfully for the next two days, Rosa(walking food tour) and Marta(Sintra/Cascais) were both fantastic. The guide in Coimbra was also very informative.
Hotel in Porto was a refreshing change from Turim. It has been tastefully updated/front desk was informative and helpful/breakfast spread was amazing! First adventure, motorised bike tour. Thankfully our family of 4 weren't novice bicycle riders. I think if one was new to biking, it would be challenging(not due to the hills) for all the difficult terrain and navigating through tourists in the area we when through. Food and cultural tour was so-so, not once was port served/Apparently that would be a port tasting tour(one would think that both food and port is combined) after all wine was served. The day excursion to Duoro Valley was fantastic! Nelson our guide made our trip very memorable. Obidos was just so so beautiful(at least 3 hours needed with lunch). Alas our last night was back in Turim. Having to compare the accommodation of Eurostar Porto to Turim was a hard pill to swallow on our last night in beautiful PT.
Marina as a guide was attentive and very quick to address any issues/questions during the planning and while we were there. As a tour company, I'm certain you would want to know the condition of the lodging your guests are put in. I write with no malice. In life you win some and lose some. Being in the service industry myself, I'd like to know the good and the bad as only then improvements can be made.

Hotel Reviews

¡NO USAR! Turim Restauradores Hotel

Lisboa

Overall Rating
Hotel Review

Location-Great. Accommodation was ok. No regulated air. NO AC only heat. Made sleeping through the night challenging. Breakfast spread has seen better days. It was included in our reservations, otherwise I wouldn't pay $15 euros for it.

Tips for future travelers

Do not stay if you like AC

Location

Cleanliness & Comfort

Staff

Authenticity & Character

¡NO USAR! Turim Restauradores Hotel

Lisboa

Overall Rating
Activity Review

Lisbon by TukTuk

Lisbon

Overall Rating
Activity Review

Just not the right tour guide. While we were waiting, another guide(from the same company) was way more pleasant.

Guides, drivers and staff

Quality of Experience

Marina Courtaut profile photo
Marina Courtaut, local specialist, responded to this review:

Hi Sue, Thank you for taking the time to write a review. I am pleased to hear that enjoyed your visit to Sintra, Douro Valley, and the gastronomy tour with Rosa. However, I am sorry to hear your stay at Turim Restoradores was not as expected. We always want travelers to be comfortable and enjoy their hotel stays, I would have gladly changed the hotel for you if I had known. It was a pleasure helping you plan your family trip to Portugal. Warmest regards, Marina

A huge thank you to Tiago and his team! · Portugal - Mar 13 - Mar 21, 2022

Traveler: Christine S. - Local specialist: Tiago Filipe

A huge thank you to Tiago and his team! They made planning our trip, on short notice, a pleasure. The hotels, tour guides, restaurant recommendation and our travel book where all spot on! We will definitely be using KimKim again!

Tiago Filipe profile photo
Tiago Filipe, local specialist, responded to this review:

Dear Christine,

Many thanks for your kind words. I'm happy to understand that you enjoyed your trip and that you'll have good memories of the time spent in Portugal! I think the fact that you are interested and relaxed people helped a lot to make the most of your trip.
Best Regards,
Tiago

Incredible Trip to Portugal! · Portugal - Apr 8 - Apr 14, 2022

Traveler: Rich E. - Local specialist: Marina Courtaut

Had an absolutely amazing time thanks to the great planning by Marina. Hotels were fantastic as were the guides that were arranged. The driving trip to Sintra is a can’t miss event and our guide Rui was incredible, making it feel like a trip with our Portuguese cousin. All our other guides (Miguel and Pedro in Porto) and Felipa in Lisbon were top notch.
Truly had a great experience thank you Marina! read more

Had an absolutely amazing time thanks to the great planning by Marina. Hotels were fantastic as were the guides that were arranged. The driving trip to Sintra is a can’t miss event and our guide Rui was incredible, making it feel like a trip with our Portuguese cousin. All our other guides (Miguel and Pedro in Porto) and Felipa in Lisbon were top notch.
Truly had a great experience thank you Marina!

Hotel Review

Hotel Portugal

Lisbon

Overall Rating
Hotel Review

Very nice hotel. Great service. Very central to all key Lisbon locations

Tips for future travelers

No controllable AC

Activity Review

Private Day Trip to Sintra, Cascais & Estoril

Lisbon

Overall Rating
Activity Review

The guide really makes the trip. Rui was our guide replacing Nuno at the last minute. I couldn’t think of a better and more enjoyable person than him he was terrific!

Marina Courtaut profile photo
Marina Courtaut, local specialist, responded to this review:

Rich, thank you so much for taking the time to write a review! It was a pleasure helping you plan your family trip to Portugal and I am thrilled that you had such a fantastic time :) I will pass your kind words to all our team in Portugal. I look forward to helping you plan another trip in the future. Warmest regards, Marina :)

An amazing trip to Portugal! · Portugal - Apr 3 - Apr 10, 2022

Traveler: Hillary P. - Local specialist: Marina Courtaut

We really enjoyed everything that was planned. All of our guides were great. Sintra was probably our favorite outing. The accommodations were perfect. The hotel in Porto was very beautiful but it was a little far from everywhere we saw or ate. It felt like it was a 20 minute walk everywhere we went. It would have been nice to be a bit closer. The hotel in Lisboa was in the perfect location. There was no way to change the weather. As we could see a couple of days in advance that there... read more

We really enjoyed everything that was planned. All of our guides were great. Sintra was probably our favorite outing. The accommodations were perfect. The hotel in Porto was very beautiful but it was a little far from everywhere we saw or ate. It felt like it was a 20 minute walk everywhere we went. It would have been nice to be a bit closer. The hotel in Lisboa was in the perfect location. There was no way to change the weather. As we could see a couple of days in advance that there was a 99% chance of rain, I should have made a backup plan in Porto. It would have been fun to do the tile making or cooking class instead of just walking around the city seeing more sights. Really everything else could not have gone better. We appreciated the restaurant recommendations. It was so nice to be able to check in with you with questions. You were very accessible and easy to work with. Thank you so much for helping us have such a wonderful trip.

Hotel Review

Rossio Boutique Hotel

Lisbon

Overall Rating
Hotel Review

This hotel is in the perfect location. It is centrally located and close to almost everything we wanted to see. It was clean, had a good breakfast and the staff were nice to work with. The rooms on the Main Street are noisier but our room that wasn’t on the Main Street was quiet.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Reviews

Lisbon Culinary Experience

Lisbon

Overall Rating
Activity Review

This exceeded our expectations. The food was good, the guide was knowledgeable and interesting. We learned a lot about the history of Lisbon, the different neighborhoods as well as tasted good food. We even went back to one of the restaurants later in the trip.

Food

Transport

Guides, drivers and staff

Quality of Experience

Sunset Sailing Cruises in Traditional Boats

Lisbon

Overall Rating
Activity Review

It was a beautiful way to see the city. We really enjoyed it. The employees were nice and accommodating. It felt like it could have been a little shorter, just because it was chill. We were there with our kids and it felt like we watched people get more and more drunk. It would be nice if there was an option that didn’t involve wine, maybe geared for families.

Transport

Guides, drivers and staff

Quality of Experience

Sintra Heritage Hike

Portugal

Overall Rating
Activity Review

We loved this outing! Our guide Susannah was wonderful. She was happy and fun to talk to and very knowledgeable. We loved where she took us to the castle and palace and the way down through the forest. She made us a yummy picnic lunch which we really enjoyed. We would highly recommend her and this excursion.

Food

Transport

Guides, drivers and staff

Quality of Experience

Get to know Porto by E-bike

Porto

Overall Rating
Activity Review

This is a great way to see Porto. The bikes make it so easy to get around and see a lot of places. Our guide was fabulous. She knew a lot and was fun to inerrant with. We highly recommend.

Transport

Guides, drivers and staff

Quality of Experience

Marina Courtaut profile photo
Marina Courtaut, local specialist, responded to this review:

Hillary, thank you so much for taking the time to do this review! I am glad to read you enjoyed your family trip to Portugal despite the weather. You will have to come back to do the Hike to Peneda ;) I will pass your kind words to all the team in Portugal, it's been a pleasure helping you plan your family trip to Portugal. Warmest regards, Marina.

Megan

Beatriz and the KimKim Team are Nothing Short of Magic! · Portugal - Mar 3 - Mar 7, 2022

Traveler: Megan F. - Local specialist: Beatriz De Pablo Rocha

Beatriz was extremely responsive and created the perfect itinerary for our once in a lifetime Honeymoon! She was available for any additional help while we were in Portugal which gave us peace of mind for anything from where to get a bite to eat to ensuring our drivers arrived on time. Beatriz and the KimKim team created the most PERFECT honeymoon above and beyond our wildest dreams! Thank you for giving us the most MAGICAL trip to celebrate our marriage! read more

Beatriz was extremely responsive and created the perfect itinerary for our once in a lifetime Honeymoon! She was available for any additional help while we were in Portugal which gave us peace of mind for anything from where to get a bite to eat to ensuring our drivers arrived on time. Beatriz and the KimKim team created the most PERFECT honeymoon above and beyond our wildest dreams! Thank you for giving us the most MAGICAL trip to celebrate our marriage!

Hotel Review

The Yeatman Hotel

Vila Nova de Gaia

Overall Rating
Hotel Review

The Yeatman provided us the PERFECT trip from being welcomed with a glass of Port upon arrival to enjoying the Michelin restaurant on our final night! We were celebrating our Honeymoon, and the staff made sure to help us celebrate with a personalized card with champagne in our room. Thank you to the entire staff for making us feel like kings and queens!

Tips for future travelers

Enjoying a dinner at the restaurant is a MUST!

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Beatriz De Pablo Rocha profile photo
Beatriz De Pablo Rocha, local specialist, responded to this review:

Hello Megan! You can't imagine how happy your words make me! Wanted to thank you again for your kind words to the entire team and for letting us be a small part of such a special trip, it's been a pleasure helping you plan your Honeymoon. Warmest regards, Bea.

John

Portugal Trip · Portugal - Feb 15 - Feb 24, 2022

Traveler: John Q. - Local specialist: Marina Courtaut

We had the best time! All of our guides and transfers were amazing. Thank you Marina for helping us book an amazing trip. You were the best.

John and Donna

Marina Courtaut profile photo
Marina Courtaut, local specialist, responded to this review:

John and Donna, thank you for taking the time to do the review! It was my pleasure helping you plan your family trip to Portugal and I am thrilled that you had a fantastic time in Portugal. I look forward to helping you plan another trip in the future. Marina :)

Amazing trip to Portugal · Portugal - Oct 18 - Oct 29, 2021

Traveler: Amanda D. - Local specialist: Marina Courtaut

We had an amazing time in Portugal!  Marina was wonderful; we absolutely could not have planned this trip without her help. While we were in Portugal, the support we received from Karin was also so helpful.  I will definitely use KimKimin in the future.

Some of the highlights included: 
-Porto was a favorite! Thanks to Nelson, the day trip to Duoro Valley was one of the best activities/days that we had on our trip. Nelson went above and beyond to ensure we enjoyed the day, learned more about... read more

We had an amazing time in Portugal!  Marina was wonderful; we absolutely could not have planned this trip without her help. While we were in Portugal, the support we received from Karin was also so helpful.  I will definitely use KimKimin in the future.

Some of the highlights included: 
-Porto was a favorite! Thanks to Nelson, the day trip to Duoro Valley was one of the best activities/days that we had on our trip. Nelson went above and beyond to ensure we enjoyed the day, learned more about Portuguese history and culture, and saw sights we may have missed otherwise.  I honestly cannot say enough good things about Nelson; he was absolutely wonderful.  

-Also the tour of Porto with Sara was great.  Sara did a great job taking us to some unique points in the city.  Additionally, she assisted us with restaurants and other recommendations in the city.  Sara is really lovely.  

-The day trip to Sintra was also a fantastic experience.  Sintra is magical and Marta was wonderful.-The Lisbon walking tour was also very good.  This tour helped us understand so much about the history of Portugal as well as see a lot of the city.  Our tour guide Filipa had a great personalityand kept the tour interesting. 

-Lagos is absolutely beautiful!  While we enjoyed the Catamaran, we really enjoyed the Sunset experience with Pedro.  This activity allowed us to see the surrounding areas outside of Lagos and understand just how much more there is to see and do in the Algarve region.  Pedro really did a great job; he was very personable and made the whole experience really fun.

Other:
-It would be good to mention that flat shoes are required for pretty much all of the streets in Portugal. :)
-The Tivoli hotel in Lagos did not meet expectations.  While the rooms were clean, the service and the breakfast were lacking.  For example, every time we went to get towels for the pool, the front desk did not have any available. This is not a hotel I would stay at in the future. 

Marina Courtaut profile photo
Marina Courtaut, local specialist, responded to this review:

I don't have words to respond to this review! Other than wow and thank you so much for taking the time to write such detail. I am so pleased that you had such a fabulous time, it is what our team always strives for. I really appreciate your comments about the Tivoli hotel, I will make a note of that! It certainly was a pleasure to help you plan your trip to Portugal and look forward to helping you plan another trip in the future. Marina :-)

Our trip was absolutely wonderful, and it's h... · Portugal - Oct 18 - Oct 31, 2021

Traveler: Kay L. - Local specialist: Marina Courtaut

Our trip was absolutely wonderful, and it's hard to say what our favorite part was. Marina was absolutely fantastic in helping us plan our trip, and responded quickly and kindly when we asked for changes. A few standouts...4x4 adventure near Porto, Douro Valley wine tour, day in Coimbra, Knights Templar tour in Tomar, lunch at the olive tree farm near Evora. Overall an absolutely amazing trip! Thank you again to Marina, and to Karin for serving as POC for one week.

Marina Courtaut profile photo
Marina Courtaut, local specialist, responded to this review:

Kay, thank you for taking the time to do the review! I am so pleased that you had such a fabulous time, it is what our team always strives for. It was my pleasure helping you plan your trip to Portugal and look forward to working with you in the future. Marina :-)

Portugal - Lisbon and the Algarve...with Tiago's help! · Portugal - Oct 18 - Oct 23, 2021

Traveler: Eric B. - Local specialist: Tiago Filipe

The trip was amazing because of the great planning and work Tiago did. He was with us every step of the way leading up to and duriung the trip. We changed plans and had issues - and he always picked up the phone - resolved problems and gave great advice. Its so awesome to have a partner in a country you haven't been to before. Its also really luxuriouls to have your hotels and car booked for you and have someone waiting at the airport.

We are so happy we spent a few extra dollars and used... read more

The trip was amazing because of the great planning and work Tiago did. He was with us every step of the way leading up to and duriung the trip. We changed plans and had issues - and he always picked up the phone - resolved problems and gave great advice. Its so awesome to have a partner in a country you haven't been to before. Its also really luxuriouls to have your hotels and car booked for you and have someone waiting at the airport.

We are so happy we spent a few extra dollars and used KimKim. It was only a 'few' more dollars also - incredible value for the money.

If you go to Portugal...ask for Tiago!

Tiago Filipe profile photo
Tiago Filipe, local specialist, responded to this review:

Dear Eric,

I truly feel flattered by your comments. But I think that the key here was that both you and Kelly are really easy going and laid back people!!

The only thing I had to add is that you have been skipping your Portuguese lessons. My offer still stands! With a couple of messages a day I'm sure you'd get to learn something!!

Um forte abraço e um beijinho à Kelly!

Tiago

Marina was great! · Portugal - Oct 4 - Oct 17, 2021

Traveler: Amanda R. - Local specialist: Marina Courtaut

Marina designed an amazing trip for us! She really understood what we were looking for and went out of her way to deliver. She was also very easily accessible during our trip to help us navigate any hiccups or last minute changes. Would definitely book with Marina again!

Marina Courtaut profile photo
Marina Courtaut, local specialist, responded to this review:

Amanda, thank you for taking the time to do the review. It was my pleasure helping you plan your family trip to Portugal and I am thrilled that you had a fantastic time in Portugal. I look forward to working with you in the future. Marina :-)

Ellen

Portugal Travel Extraordinaire · Portugal - Sep 9 - Sep 24, 2021

Traveler: Ellen F. - Local specialist: Karin Eckhard

We have traveled a great deal in our lives, but concerns about handling our own arrangements in light of the ever changing Covid restrictions led us to Kimkim, Espiritu Travel and Karin Exkhard our travel consultant. We were so pleased with every aspect of our trip, the attention to details, response time, selection of tours, guides, and flexibility when changes were either necessary due to inclement weather, or we decided to add a tour mid trip, or change a destination during the final days... read more

We have traveled a great deal in our lives, but concerns about handling our own arrangements in light of the ever changing Covid restrictions led us to Kimkim, Espiritu Travel and Karin Exkhard our travel consultant. We were so pleased with every aspect of our trip, the attention to details, response time, selection of tours, guides, and flexibility when changes were either necessary due to inclement weather, or we decided to add a tour mid trip, or change a destination during the final days of our trip. Karin and her team were exceptional and we will without question return to them again, and use Kimkim in the future for other destinations.

We loved our time in Portugal, the care being taken regarding Covid-19, the warmth, friendliness and knowledge of everyone we encountered. Hotel selections, tours and guides were all spot on, reflecting a genuine understanding of the interests we expressed for our trip.

Our exploration of the walled city of Evora, in the Alentejo region, was enhanced by the knowledge of Martin, our guide. Our visit to a Cork Estate and Vineyard in the Alentejo region with a 4 x 4 Jeep tour, was an excellent way to deepen our understanding of the growth and production of cork, the numerous products made from cork, and the importance put on the preservation of these trees. We really enjoyed learning about the Alentejo region and the exceptional wines produced in this large region of the country.

We also, with Martin, visited several of the impressive megalithic monuments discovered in the Alentejo region. These standing stones, which you can walk among, predate Stonehenge by 3000 years. This day also included an olive oil tasting at a small organic farm, that has been in operation for three generations. They create an extraordinary olive oil, Amore é Cego "Love is Blind" and truly witness the love this family has for the trees, the olives themselves, and the creative process used to protect the olives and create this extremely high quality olive oil through the use of sustainable agricultural processes. The opportunity to sit among the olive trees for our tasting and to share a beautifully prepared lunch with the family, (both teachers) and their beautiful daughters, was a high point of our trip.

From Evora we traveled by private transfer to Lagos, which we used as a base for our exploration of the Algarve. The recommendations on what to do in this area while on our own were also spot on. We explored many of the beaches on foot, even walking from town to Ponta da Piedade shortly after our arrival in Lagos.

Although we'd planned a trip inland to explore the Western Algarve, inclement weather prompted our guide Pedro Marreiros to propose an alternative coastal tour, which turned out to be the perfect decision. Pedro's knowledge of the area, and our opportunity to see some of the smaller and more wild coastal areas and to visit Cape St. Vincent was a perfect day.

The next day as rain was intermittent, our planned Catamaran trip was cancelled. We were informed as soon as this decision was made, and a refund was promptly issued. With proper rain gear, we walked the long beach in Lagos and set off on foot to explore many of the other beautiful beaches, some quite close to town.

Our last day in Portugal we requested a transfer from Porto to Lisbon with a stop off to visit the city of Aveiro, often described as the Venice of Portugal. Our driver Anna was excellent and she took the time to show us around the city, encouraged us to take the canal tour even when rain was threatening (it held off until we finished our boat trip) and then she took us to another nearby community, Praia da Costa Nova, to show us the beach and exceptional tile work on the houses. She was delightful, and offered us a truly memorable last day in Portugal.

A big thank you to everyone who helped to make our first visit to Portugal truly memorable. We look forward to returning!

Karin Eckhard profile photo
Karin Eckhard, local specialist, responded to this review:

I don't have words to respond to this review! Other than wow and thank you so much for taking the time to write such detail. I am so pleased that you had such a fabulous time, it is what our team always strives for. I enjoyed working with you and Donna to create this wonderful trip!! I look forward to working with you in the future. Karin :-)

Portugal done right · Portugal - Aug 21 - Aug 29, 2021

Traveler: Michael V. - Local specialist: Karin Eckhard

Every guide we had, and there were several, was prompt, professional, engaging and courteous!
I’d never travel again without going through Kim Kim!

Karin Eckhard profile photo
Karin Eckhard, local specialist, responded to this review:

So lovely to read this review! I am thrilled that you had a fantastic time in Portugal. We look forward to helping you plan another trip in the future. :-)

What a blast! · Portugal - Aug 21 - Aug 29, 2021

Traveler: Stella S. - Local specialist: Karin Eckhard

We could not have asked for a better itinerary. We saw so much in such a short amount of time, yet had enough time to ourselves to explore.

Every guide was friendly and professional. It was like meeting a new friend in Portugal everyday.

Thank you so much for the very well thought of tour for us. I will definitely recommend you to my friends and family!

Karin Eckhard profile photo
Karin Eckhard, local specialist, responded to this review:

Thank you Stella for this review and for posting all these great photos! :-) I am so please you had a blast and have left Portugal will lovely memories of your trip. It certainly was a pleasure to help you plan this trip.

Kaisha

Northern Portugal:10days · Portugal - Aug 8 - Aug 17, 2021

Traveler: Kaisha S. - Local specialist: Karin Eckhard

The trip was planned really well. Karin actually took into considerations my preferences and requests and planned it out well in a very short period of time. Karin and Marina were available even during the trip in case I had questions and were very prompt in their responses. They really were experts in the city and provided recommendations on what to do during my trip in a short period of tome with a blend of power packed days and free days for leisure so that it felt like a holiday. The... read more

The trip was planned really well. Karin actually took into considerations my preferences and requests and planned it out well in a very short period of time. Karin and Marina were available even during the trip in case I had questions and were very prompt in their responses. They really were experts in the city and provided recommendations on what to do during my trip in a short period of tome with a blend of power packed days and free days for leisure so that it felt like a holiday. The locals who were responsible for walking tours Pedro, Jose actually customized the tour based on my preferences which is different from the typical tours and also the Nelson and Marta customized the day tours very well. They were experienced, know what they are doing, checked with me what I prefer or would want to make of the day and made the tours fun. This is a rare ask as usually the tours are standardized and there is no flexibility. Karin planned every details with recommendations in each city and was a splendid experience. This was my first experience with Kimkim and I would definitely recommend it. Obrigada<3

Karin Eckhard profile photo
Karin Eckhard, local specialist, responded to this review:

Kaisha, thank you so much for this lovely review and the attached photos of your trip. It was a pleasure to help you plan this last-minute getaway to Portugal. I am so pleased that you enjoyed the trip and all the fantastic activities. Karin :-)

The trip was great! Well planned in every res... · Portugal - Dec 25 - Jan 4, 2020

Traveler: Allyson A. - Local specialist: Sam Lister

The trip was great! Well planned in every respect. It made sense to stay in only 3 places and not move around every day. All 3 hotels were great - we especially loved Casa Balthazar, everything about it. We enjoyed all three cities. The excursions to the port distillery could have been done in an hour at most, they didn't have much to show or explain, it was mostly tasting the 3 different ports. The trip to the fishing village was nice but not much to see - lunch was good, but it didn't... read more

The trip was great! Well planned in every respect. It made sense to stay in only 3 places and not move around every day. All 3 hotels were great - we especially loved Casa Balthazar, everything about it. We enjoyed all three cities. The excursions to the port distillery could have been done in an hour at most, they didn't have much to show or explain, it was mostly tasting the 3 different ports. The trip to the fishing village was nice but not much to see - lunch was good, but it didn't need 1/2 day. I loved the walk around the University at Coimbra, learning about the culture of the place, and we arranged to hear good Fado there and had probably our best meal of the whole trip at No Tacho.
W e loved visiting Alviera and to Costa Nova on the trip between Porto and Coimbra, those were great stops. Between Coimbra and Lisbon we stopped at Tamor on the advice of people we met along the way, but it was closed. We went to Nazare, which was fun - the surfers and the ladies in their 7 skirts, and to Fatima as well. All the guides were good, they have done their homework and are well informed - our favorite was Tiago in Lisbon, took us to see lots of things one wouldn't ordinarily notice and was very personable. We learned a lot of history, ate a lot of great food and drank great wine, did a lot of walking (it seemed to be all up, rarely down), had amazing weather. It also made a big difference that most of the people, the younger ones at least, spoke English. Altogether a wonderful trip! Thank you!
Allyson and Bruce

Sam Lister profile photo
Sam Lister, local specialist, responded to this review:

Hi Allyson!
Thank you so much for your detailed feedback and for sharing so many great photos!!! We're really glad you guys had a good time and were able to celebrate Christmas and New Year in style!!! I agree with you, it's incredible how you always seem to be going uphill in the big Portuguese cities!!

Un abrazo fuerte,
Sam

Alla

Overall, our trip to Portugal was memorable! ... · Portugal - Sep 29 - Oct 4, 2019

Traveler: Alla M. - Local specialist: Filipe Romão

Overall, our trip to Portugal was memorable! There were more positive things then negative. We loved the country, it's history, beauty and culture. All our local tour guides were friendly, knowledgeable, and very helpful. All the transfers were on time. However, there were a few things that were disappointing and that cost us some unexpected expenses, such as: one "free lunch" in Porto, that wasn't free; a "one hour Duro river cruise," that lasted only 45 minutes, and was not a tour-- it... read more

Overall, our trip to Portugal was memorable! There were more positive things then negative. We loved the country, it's history, beauty and culture. All our local tour guides were friendly, knowledgeable, and very helpful. All the transfers were on time. However, there were a few things that were disappointing and that cost us some unexpected expenses, such as: one "free lunch" in Porto, that wasn't free; a "one hour Duro river cruise," that lasted only 45 minutes, and was not a tour-- it was only circling around picking up other tourists on the opposite side of the river-- we did not see anything; and, most of the tourist attractions that we thought were included, we had to pay for unexpectedly on the spot to enter. The trip to Evora was the most memorable, and the tour guide/s, Carlos Mileu with his trainee Manuel DeSilva, were absolutely amazing: although, the scheduled visit to the winery we had to pay for unexpectedly -- it was mentioned as a part of the Evora tour -- the other tourists had it included, this was a disappointing additional expense! The Lisbon tour was great. Our tour guide, Joao Ramos, showed us Lisboa at its best! We hope to return to Portugal someday, as we fell in love with the country and its people!

Portugal Biking · Portugal - Sep 16 - Sep 24, 2019

Traveler: Ema B. - Local specialist: Diana Freire

Wow - our Portugal biking trip exceeded all our expectations. The biking logistics were excellent- top quality bikes, GPS to make the navigation easy and good local tips for dinners. All the tour guides were very helpful and knowledgeable. The taxi service for the luggage was always very prompt and Hugo was so friendly. We had booked this as a budget vacation and we were blown away by the accommodations. We stayed in a castle and several convents / monasteries. We felt very... read more

Wow - our Portugal biking trip exceeded all our expectations. The biking logistics were excellent- top quality bikes, GPS to make the navigation easy and good local tips for dinners. All the tour guides were very helpful and knowledgeable. The taxi service for the luggage was always very prompt and Hugo was so friendly. We had booked this as a budget vacation and we were blown away by the accommodations. We stayed in a castle and several convents / monasteries. We felt very spoiled and loved the living history. The riding was all very beautiful and just the right amount of challenge. We did a self guided biking tour in Provence France, several years ago and did not think it could be topped. But this tour was much more organized and the accommodations really made it special. I would book another tour with this tour operator in a heart beat. Thanks for a fantastic vacation

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Diana Freire, local specialist, responded to this review:

Hi Ema,
We feel truly blessed to have such a beautiful country and to have the ability to show it to the lovely clients that visit us.
The fact that we were able to leave such a profound memory of this tour with you makes us feeling like our mission was more than accomplished.
We would be very glad to have you back with us sometime!
It was a pleasure planning your vacation.
Kind regards, Diana

Girls trip to portugal · Portugal - Jun 13 - Jun 17, 2019

Traveler: Simran V. - Local specialist: Karina Samokhina

Thanks to KimKim I was able to arrange a bachelorette for 17 people within a month. It would not have been possible without the help, patience and cooperation of Karina (our local specialist). The tour was a perfect combination of planned moments and unplanned. It went above and beyond my expectations. Thank you so much!

Bike Portugal · Portugal - Jun 22 - Jun 26, 2019

Traveler: Phyllis B. - Local specialist: Jorg Nascimento

Jorg was not our specialist. It was a woman Joanna, who was excellent.
The biking was fantastic. My only complaint is that the bike itself was too big for me, and it made it difficult to get on and off.. My understanding is that you only have 2 sizes for an E bike, but it actually felt a little dangerous. Generally , the bike trips I've been on before not only want your height, but your actual inseam (groin to ankle) to get the appropriate bike. It may have also helped it the... read more

Jorg was not our specialist. It was a woman Joanna, who was excellent.
The biking was fantastic. My only complaint is that the bike itself was too big for me, and it made it difficult to get on and off.. My understanding is that you only have 2 sizes for an E bike, but it actually felt a little dangerous. Generally , the bike trips I've been on before not only want your height, but your actual inseam (groin to ankle) to get the appropriate bike. It may have also helped it the saddle bag could have been on the side instead of the back, which just made it harder to get my leg over. I had to keep my water bottle in the saddle bag, as it would have made it even harder for me to get on and off if it was kept in the clips.

However, I still totally enjoyed the trip. The routes were great. / The hotels excellent/ the beeches beautiful. and the food delicious.

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Jorg Nascimento, local specialist, responded to this review:

Dear Phyllis. Thanks a lot for your feedback and we will take your suggestions into account. We're fully aware of the sizing difficulties you had. We hope however you enjoyed the trip and should we get the opportunity to have you as a guest on an other Tour we will be able to define much better these sizing issues. Best regrads. Jorg

Portugal in 5 Days · Portugal - May 23 - May 27, 2019

Traveler: Lina D. - Local specialist: Karin Eckhard

Karin was just great. She planned the best trip ever and help us get the most of Portugal in just 1 week. All the hotels, tours and transfers were perfect. She was always available and proactive while we were there.
The Kim Kim Team is also great. They have this great company that is always willing to satisfy and help their clients!

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Karin Eckhard, local specialist, responded to this review:

Thank you Lina for the lovely message. I am pleased to hear you enjoyed your trip!

Marlynn

Portugal · Portugal - May 9 - May 24, 2019

Traveler: Marlynn R. - Local specialist: Karin Eckhard

Almost all of the trip when exactly by the itinerary, except when one time a driver waited to pick us up at the train station where instead we were to be picked up at our hotel. Another time, one tour was rescheduled with no notification to Karin or us, but we were able to get in touch with the tour guide who cancelled and said our tour was rescheduled for the next day which still fit into our schedule. Most memorable places were the Douro Valley and wine and port tasting, and Tomar, the... read more

Almost all of the trip when exactly by the itinerary, except when one time a driver waited to pick us up at the train station where instead we were to be picked up at our hotel. Another time, one tour was rescheduled with no notification to Karin or us, but we were able to get in touch with the tour guide who cancelled and said our tour was rescheduled for the next day which still fit into our schedule. Most memorable places were the Douro Valley and wine and port tasting, and Tomar, the beautiful monastery. Also Sintra and walking up the old castle walls was memorable (it was very hot the day we went up, but we made it and the views were very rewarding.

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Karin Eckhard, local specialist, responded to this review:

Thank you Marlynn, for five-star review. So pleased to hear you had a memorable trip!!

Spring Portugal Trip · Portugal - Apr 6 - Apr 21, 2019

Traveler: WARREN F. - Local specialist: Karin Eckhard

All hotels were quite fine. Staff in hotels were great . The rooms assigned to me were underwhelming. All private guides were outstanding. Overall the trip was wonderfull.
Warren Finlay

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Karin Eckhard, local specialist, responded to this review:

Thank you for the review and I am pleased to know that you had a wonderful trip. Historic buildings that have been renovated into hotels and which are located in the city centers, the rooms are often smaller than what one might expect coming from North America.

Trip to Portugal · Portugal - Mar 29 - Apr 5, 2019

Traveler: Iwona P. - Local specialist: Karin Eckhard

Without doubt one of our favorite trip so far! Portugal is an awesome country to visit.

Upon arrival we were warmly welcomed by our driver , our names were mentioned on the board and we felt welcomed and with such a friendly atmosphere we had a fantastic start! The guides and tour were extremely good, very flexible (appreciate this!) and for that the organizer, Karin, deserves a special thanks. We had three great days in Porto and Porto area, which obviously also added up to the experience,... read more

Without doubt one of our favorite trip so far! Portugal is an awesome country to visit.

Upon arrival we were warmly welcomed by our driver , our names were mentioned on the board and we felt welcomed and with such a friendly atmosphere we had a fantastic start! The guides and tour were extremely good, very flexible (appreciate this!) and for that the organizer, Karin, deserves a special thanks. We had three great days in Porto and Porto area, which obviously also added up to the experience, and four days in Lisbon. Both our drivers/guides, Nelson and Rui deserve our special shout out. We had a fantastic time in both of the places. Nelson is a very intuitive guide, knew exactly what we like and we appreciate it. He has chosen a boutique wineries with such a idyllic scenery! The scenery was beautiful and it was a relieve to walk in such a quiet and peaceful environment. He also is quite a singer. So, if you would like a singing tour through the beautiful lands of Douro Valley,he is your guide!

Rui is such a great personality and highly motivated guide (recommendable!), full of life and a great sense of humor. We truly enjoyed getting to know Lisbon and the surrounding areas in his company.

The atmosphere is so special that it really felt like home to us. All respect for Nelson and Rui who do a great job there; a true sample of excellent tour guides! And last but not least, thank you Karin for taking such a great care of us. The accommodations were great, and you made us feel like royals.
Iwona and Tad

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Karin Eckhard, local specialist, responded to this review:

Thank you Iwona & Tad for this lovely review and I am so pleased to know that it has been one of your favorite trips so far. Portugal is truly an awesome country to visit.

Biking in Portugal · Portugal - Sep 8 - Sep 13, 2018

Traveler: Deborah B. - Local specialist: António Gavinho

Whilst i did not have to do much organising (just added myself and a friend to the original plan) i found that the KimKim team were excellent to interact and communicate with. My only complaint is that on the first two nights I was given a room made up as a double bed (who has instructed it to be this way??), the first night Nancy and i managed but the second night i asked for the beds to be separated - this was not possible but could be done (with a sigh and "is that necessary" )on the third... read more

Whilst i did not have to do much organising (just added myself and a friend to the original plan) i found that the KimKim team were excellent to interact and communicate with. My only complaint is that on the first two nights I was given a room made up as a double bed (who has instructed it to be this way??), the first night Nancy and i managed but the second night i asked for the beds to be separated - this was not possible but could be done (with a sigh and "is that necessary" )on the third night. I then rang and asked that all following hotels be changed to have single beds in the rooms - this was done.
The tour itself was very well organised and despite the 4 of us arriving at different times from different destinations our first meeting with our guide Diogo went very well. Diogo went out of his way to take us somewhere interesting for our lunch whilst on route to our accommodation. We visited a small 'fair' and sampled local food and wine. He suggested local foods to try during our stay and was very knowledgeable about the area we were visiting. He assisted us in setting us up with our bikes and gear - a very pleasant service.
Accommodation:
*Monte Prado Hotel & Spa - superb, excellent restaurant, friendly staff
*Pousada de Valenca - another superb hotel - we were given a glass of bubbles upon arrival (very nice touch). Apart from the bed situation, staff were pleasant, food was excellent.
* Hotel Design and Wine - would NOT recommend this hotel - for its rooms. Rooms had no natural airflow (due to how windows/doors opened), air con operating made musty smell even worse and we were concerned that air con would NOT be good for health. Mentioned to staff but nothing was offered as "all rooms were booked". Nancy has asthma and did not enjoy our room at all. We asked to sit outside in our cycling gear as our rooms were not ready upon arrival and this was also frowned upon. We did not want to sit in the restaurant when we were hot and not dressed as per the standard, however the staff did allow us to join garden furniture together to sit and eat and drink whilst we waited.
*Casa Melo Alvim Hotel - superb - staff excellent and could not do more to help us. Food was excellent, staff excellent, location excellent. Top rate hotel.
*Inlima Hotel & Spa - superb. Staff helpful although not much on offer to eat when we arrived (wine and potatoes chips), great location, good breakfast.
*Hotel Teatro - superb hotel (even though my eyes struggled with the light). Friendly and helpful staff, great location, excellent breakfast.

Tour: i very much enjoyed the cycling - did not find it too difficult (as i haven't done much more than a few kilometres each day since leaving NZ where i regularly cycled). The couple of BIG hills on the first day (going to visit the Castle ) did make me wonder if i should have booked an E-bike, but other than then i managed with grinding through the gears to get up the hills. The routes were absolutely wonderful - road riding, alongside the river, along tracks, cobbled roads, through towns - so much variety and enabled us to see so much more. The only track that we found difficult was along the beach front (Moledo) as the sand was too heavy for cycling through so we took a road route and joined track further on. The last day riding alongside farmers fields was interesting and quiet but also enjoyable. I think the variety of riding was a good idea so as to not be bored with it.
Our final guide was Carlos who collected us and took us to Porto - gave us great recommendations of places to go and eat (and see a Faldo show), he also was a wealth of knowledge for the area and tours.

i would definitely recommend this trip to anyone and would love to do it again.

Biking in Portugal · Portugal - Sep 8 - Sep 13, 2018

Traveler: Keryn M. - Local specialist: António Gavinho

Outstanding trip - our drivers Diogo and Carlos were helpful and friendly as were all the places we stayed on the trip.

This bike trip down the Green Coast in Porto was memorable for the people, the scenery, the gorgeous buildings and the great routes off main roads, along rivers and the coasts.

Can't recommend the destination or the organisation highly enough.