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active 7 hours ago

João Branco

Hey Everyone! My name is João and I am a World Passionate Traveler.
Ever since I can remember I have been traveling around the world which made my academic and professional choices quite easy - Tourism!
I have been working in the industry for the past 10 years which led to my new recent project - Across Portugal! Alongside with Pedro, my partner, we inaugurated this new Travel Agency aiming to become one of the main references when visiting Portugal.
Will you help me achieving that?

What places and activities do you specialize in?

"Across Portugal was born to provide unique and memorable experiences in Portugal. Our team with such a detailed knowledge has some advantages while working as travel specialists.
We are mainly focused on customized / tailor-made trips based on the following topics: history & culture, art, architecture, gastronomy & wines, sea & beach, outdoor activities as well as many others.
Our team provides this services to Individual travelers as well as to families, friends and groups."

How did you get involved in travel?

"I was lucky enough to start traveling since I was a Kid. Those experiences led to a huge interest in this industry.
Travel is much more than visiting new places or meeting new people. It is all about the experience, the authenticity as well as the local immersion.
Based on this, and since Tourism is a business from People to People, I have always believed I could contribute by helping people to visit Portugal.
Across Portugal was born from this believe!"

Please share a unique travel experience you will never forget.

"If I had to choose one travel experience I would certainly highlight my interrail.
I dreammed about it for years.
As soon as I started working I managed to get the chance to live my dream - a train trip throughout Europe during 1 month.
I would certainly recommend an experience like this to everyone."

Top itineraries and travel advice
Road trip itineraries

Recent trip reviews for João

Our FantasticTrip to Portugal!
Portugal | Jul 4 - Jul 16, 2024

Elizabeth
Elizabeth S.
Ashburn, VA | Reviewed on Jul 22, 2024
I am so thankful that I found Kim Kim whose service connected us with Joao in Portugal. He and his team planned our fabulous trip. Joao was responsive and attentive to our desires for the trip and he was so easy to work with. He planned the perfect itinerary for our 13 day trip which included walking tours, wine tastings, boat trips and personal drivers for our day trips to Sintra, the beautiful Douro Valley and for the long drives from city to city. Each person Joao connected us with... Read more

I am so thankful that I found Kim Kim whose service connected us with Joao in Portugal. He and his team planned our fabulous trip. Joao was responsive and attentive to our desires for the trip and he was so easy to work with. He planned the perfect itinerary for our 13 day trip which included walking tours, wine tastings, boat trips and personal drivers for our day trips to Sintra, the beautiful Douro Valley and for the long drives from city to city. Each person Joao connected us with were passionate and professional in the service they provided. They gave us extra history and knowledge of the beautiful Portuguese culture as we drove from town to town. In addition, the Hotels Joao chose for us were fantastic! Joao and his team's attention to detail and the daily check ins and reminders of the next day's events truly made our trip stress free and fun-filled. Thank you Kim Kim and Joao for coordinating such a magical vacation!

Hotel Reviews
PortoBay Liberdade
Lisbon

Great location and service in a beautiful setting. The breakfasts were amazing!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maison Albar Hotels Le Monumental Palace
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cascade Wellness
Lagos

Good get away hotel for relaxation

Location
Staff
Cleanliness & Comfort
hotel is a little dated- needs updating
Cascais Miragem
Cascais - Portugal
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon

Anna was a great guide who immersed us in the history and culture of Lisbon. and then it was followed by a delicious wine tasting. This was a highlight of our stay in Lisbon

Quality of Experience
A great way to get acclaimated to the city
Guides, Drivers and Staff
Anna was a fantastic guide- very knowledgeable and fun to be with
Transport
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto
Quality of Experience
Guides, Drivers and Staff
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

This was a great day trip. However, we chose to skip the Pena Palace, which is new, and instead toured the National Palace which dates back to the 1300's. We also toured Regalaria and enjoyed the beautiful gardens. We also toured the town and the various shops. A wonderful day trip not to be missed

Quality of Experience
Guides, Drivers and Staff
Nelson, our driver, was a highlight of this day trip. The service he provided was exceptional and his knowledge of the area very deep.
Transport
Nelson
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

We had a fabulous guide who was passionate about Porto and the history of Portugal. He gave us a thorough tour of the city

Quality of Experience
Guides, Drivers and Staff
Bernardo was a fantastic and passionate Walking tour guide!!
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service from Porto
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service from Porto
Portugal

A wonderful day trip to be immersed in the beauty of Douro Valley and its history. Not to be missed!

Quality of Experience
Guides, Drivers and Staff
Transport
Scenic Voyage along the Douro River aboard an Exclusive Boat
Scenic Voyage along the Douro River aboard an Exclusive Boat
Douro Valley

We loved our boat tour with Nuo Nu...... the champagne was icing on the cake! We only wish it was longer!

Quality of Experience
Guides, Drivers and Staff
Transport
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Douro Valley

We loved our tour, lunch and tastings in the beautiful setting of this Winery. Carlos was a fantastic tour guide and teacher.

Quality of Experience
The setting, the food and the wine!
Guides, Drivers and Staff
Transport
Panoramic Boat to the Ponta da Piedade Grottoes
Panoramic Boat to the Ponta da Piedade Grottoes
Portugal

A fun filled boat trip to the Grottoes. A wonderful way to see them and to photograph them.

Quality of Experience
Guides, Drivers and Staff
They were fun ad knowledgeable---Bruno and Catarina
Transport
To Eat Suggestion: Mar do Inferno
To Eat Suggestion: Mar do Inferno
Cascais

Fabulous and large selection of fresh seafood from which to choose--all cooked to order. Beautiful view

Quality of Experience
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jul 23, 2024

Hello Beth,
Thank you so much for your kind words - they mean a lot!!
It was wonderful to have both Queens here - Beth and Camilla. I really hope Portugal remains on your memories for a long time.
Muito Obrigado!!
Your friend in Portugal - João

Family trip to Portugal
Portugal | May 30 - Jun 12, 2024

T
Thomas G.
Dallas, TX | Reviewed on Jun 24, 2024
We had a really good experience with KimKim and Across Portugal. Joao and Pedro were excellent - and were attentive/thoughtful before, during and after the trip. Joao helped us plan a trip that met our preferences - in a country we weren’t familiar with. All the local guides/drivers were professional and great (especially with our kid(s)). We would recommend Joao and Pedro to friends and family. One quick note: we loved Cascáis (lovely, relaxing way to end up our trip and still be close to... Read more

We had a really good experience with KimKim and Across Portugal. Joao and Pedro were excellent - and were attentive/thoughtful before, during and after the trip. Joao helped us plan a trip that met our preferences - in a country we weren’t familiar with. All the local guides/drivers were professional and great (especially with our kid(s)). We would recommend Joao and Pedro to friends and family. One quick note: we loved Cascáis (lovely, relaxing way to end up our trip and still be close to the airport for our departure), and in retrospect would have spent a couple more days there and a couple fewer days in Porto.

Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jun 25, 2024

Hello Thomas,
It is wonderful to hear from you. Thank you so much for your kind words.
It was great to have you, and your family, traveling in Portugal with our assistance.
Muito Obrigado!!
Your Friends in Portugal - João & Pedro

Thoughtful planning and excellent execution.
Portugal | May 20 - Jun 1, 2024

O
Oleg B.
Newark, NJ | Reviewed on Jun 02, 2024
João and the team have done an excellent job from the planning stage to our trip completion. They planned the trip well taking into account our preferences and all the experiences and hotels were great. They helped us during the trip addressing any issues, such as unexpected restaurant closures, in advance and at no cost to us. João was always alaivalable and answered many questions timely and thoughtfully. It felt good to be working with professionals such as João. We would highly... Read more

João and the team have done an excellent job from the planning stage to our trip completion. They planned the trip well taking into account our preferences and all the experiences and hotels were great. They helped us during the trip addressing any issues, such as unexpected restaurant closures, in advance and at no cost to us. João was always alaivalable and answered many questions timely and thoughtfully.

It felt good to be working with professionals such as João.

We would highly recommend João's services and expertise to anyone wanting to explore Portugal.

Activity Reviews
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

The guide was excellent and very friendly. She knew history and spoke English very well. Highly recommended when in Porto.

Quality of Experience
Guides, Drivers and Staff
The guide was excellent and very friendly. She knew history and spoke English very well. Highly recommended when in Porto.
Scenic Voyage along the Douro River aboard an Exclusive Boat
Scenic Voyage along the Douro River aboard an Exclusive Boat
Douro Valley

This was a highlight of our trip. Both because of the superb views but also because of the boat crew great service.

Quality of Experience
Guides, Drivers and Staff
Our driver for the day did everything right. It was a pleasure.
Transport
Excellent mini van
Panoramic Boat to the Ponta da Piedade Grottoes
Panoramic Boat to the Ponta da Piedade Grottoes
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Farewell
Farewell
Lisbon Int. Airport (LIS)

Excellent transfer service.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jun 02, 2024

Hello Oleg,
Thank you so much for your kind words - they mean a lot!!
It was wonderful to have your family here. I really hope Portugal remains on your memories for a long time.
Muito Obrigado!!
Your friend in Portugal - João

Our trip to Portugal to celebrate 15th weddin...
Portugal | Apr 28 - May 10, 2024

Lauren
Lauren K.
Canada | Reviewed on May 15, 2024
Our trip to Portugal to celebrate 15th wedding anniversary was well planned with in-depth conversation with Joao from Across Portugal. With ongoing conversation we were able to settle on points of interest and hotel arrangements efficiently and we really appreciated timely responses from Joao, which made us feel more comfortable in dealing with a travel agency we were not familiar with. Even before our arrival, Joao texted and guided us, laid out detailed information on what to expect at... Read more

Our trip to Portugal to celebrate 15th wedding anniversary was well planned with in-depth conversation with Joao from Across Portugal. With ongoing conversation we were able to settle on points of interest and hotel arrangements efficiently and we really appreciated timely responses from Joao, which made us feel more comfortable in dealing with a travel agency we were not familiar with.

Even before our arrival, Joao texted and guided us, laid out detailed information on what to expect at the airport upon arrival. Upon arrival we were greeted with a Welcome Package of bottles of Porto and cookies and champagne! Each day he checked on us and reminded us of our upcoming schedule for the next day. Our drivers were on time and drove us in clean cars and Nelson, the driver we had the most, even got us a bouquet of flowers and a box of delicious chocolates on our anniversary date! Every hotel we stayed at also welcomed us with a celebratory bottle of champagne and fruit to help celebrate our wedding anniversary. What a way to make you feel special!

Our walking tour guides were also excellent too! Thank you to Margarida and Andre (Porto guide) were fantastic, engaging and very informative.

Thank you to Joao and his team at Across Portugal! We have travelled extensively around the world but Across Portugal's personal touch and services left us with wonderful memories of Portugal and unforgettable experiences throughout our journey across Portugal! Muito Obrigada!

Hotel Reviews
Heritage Avenida Liberdade
Lisboa

Great location, clean and quiet. Breakfast could have more variety; otherwise, service was fantastic!

Authenticity & Character
Clean boutique hotel
Location
A short distance to the major tourist sites and restaurants.
Staff
Very responsive to our requests and questions. Very helpful!
Cleanliness & Comfort
Nice firm bed. No odours. Very clean!
NH Collection Porto Batalha
Porto

Amazing location, clean but the room could have been slightly bigger.

Authenticity & Character
Nice boutique hotel but it uses strong fragrance in common areas.
Location
Walkabout distance to all areas. Fantastic location.
Staff
Staff working the breakfast was very efficient and helpful.
Cleanliness & Comfort
Clean and well kept hotel
Cascade Wellness
Lagos

It's location was amazing! Close vicinity to walks around the cliff side...very quiet. If you wanted to go into town then you had to take an Uber but otherwise, excellent location for hiking and long walks.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grande Real Villa Italia
Cascais

Beautifully decorated hotel with large rooms. Needs slight updates but otherwise, excellent location and quiet.

Authenticity & Character
Location
Staff
Very responsive to requests. Thank you.
Cleanliness & Comfort
The room was clean and tidy. The bed was so big :)
Activity Reviews
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

The villa was beautiful and very interesting on the exterior, especially when the fog rolled in and covered the whole villa. The village around the villa was also very quaint and interesting but what we enjoyed the most was the services provided by our private driver, Nelson. We had the opportunity to ask Nelson questions about Portugal and what it is to be a Portuguese and he also provided a lot of interesting information about Sintra. Thank you Nelson!!

Quality of Experience
Guides, Drivers and Staff
Transport
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Our guide, Andre, was very proud of Porto. As we walked through this beautiful town he explained the history and its different areas.

Quality of Experience
Guides, Drivers and Staff
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Douro Valley

Excellent private tour and delicious lunch at the restaurant. The food was delicious and the service was spectacular! What a beautiful winery!!

Quality of Experience
Guides, Drivers and Staff
Transport
Farewell
Farewell
Lisbon Int. Airport (LIS)

We were picked up and dropped off at the airport without any delay or issues. Much appreciated ample space in the car.

Quality of Experience
Guides, Drivers and Staff
Transport
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto

Always interesting to try sip and discover tours of a well known winery. Wine tasting afterwards with cheese board made the experience even more memorable!

Quality of Experience
Guides, Drivers and Staff
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service from Porto
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service from Porto
Portugal

Driving through Douro valley to look at it's unique scenery was great.

Quality of Experience
Guides, Drivers and Staff
Transport
Panoramic Boat to the Ponta da Piedade Grottoes
Panoramic Boat to the Ponta da Piedade Grottoes
Portugal

It was a private boat tour so we had ample space to relax and enjoy the ride. Also we felt safe and well protected.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on May 15, 2024

Hello Lauren and George,
Thank you so much for your feedback and kind works about your trip in Portugal.
I am super happy to know you managed to celebrate your anniversary while here - that just made my day as everything was planned thinking about you :)
Once again, thank you for your trust and for visiting Portugal.
Obrigado!!
Your Friend in Portugal - João

Amazing first experience in Portugal
Portugal | Mar 20 - Apr 1, 2024

D
Doris K.
San Jose, CA | Reviewed on Apr 13, 2024
We are very glad that we used kimkim for our first time to Portugal! kimkim connected us to João, and kimkim's platform made it very easy to communicate with him as he assisted and advised on the itinerary for our trip. João was fantastic - very prompt in answering our many questions, provided options to accommodate our specific requests, and was all around super pleasant and friendly. We also didn't feel like he gave us any pressure, which was really appreciated. After we decided to go... Read more

We are very glad that we used kimkim for our first time to Portugal! kimkim connected us to João, and kimkim's platform made it very easy to communicate with him as he assisted and advised on the itinerary for our trip. João was fantastic - very prompt in answering our many questions, provided options to accommodate our specific requests, and was all around super pleasant and friendly. We also didn't feel like he gave us any pressure, which was really appreciated.

After we decided to go with kimkim, we trusted João to arrange and book everything for us. He made everything super easy! While we were in the country, João set up a WhatsApp chat and sent daily check-ins with the plans for the next day. It was reassuring to know we always had a lifeline in case there were any issues (and there really weren't any - except for rare bad weather which is NOT in their control of course!). João's network of private transportation and guides were top notch - everyone was prompt, super friendly, knowledgeable, and very willing to share their personal/local experiences and opinions. That really made a huge difference in terms of our overall experience. Special shout out to our drivers - André, Ivo, Ricardo, and Fernando!

We loved our Portugal trip and went everywhere we wanted to go: Lisbon/Sintra, Porto, Douro Valley, and the Algarve. We highly recommend João and his team without hesitation!

A comment about the price - yes, you will probably pay more with kimkim than if you were to book everything on your own, but we felt it was worth it for the convenience, flexibility for 100% customization, level of service, and the high quality of the experiences.

Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Apr 16, 2024

Hello Doris,
Thank you so much for your kind words and time to share your experience while in Portugal!

I am super happy to know you went back home happy with your choice - that just made my day!!

Wish you all the best.
Your friend in Portugal - João

Excellent services from João and the whole team in Portugal!
Portugal | Apr 2 - Apr 11, 2024

Sheila
Sheila M.
Canada | Reviewed on Apr 12, 2024
João contacted both of us once or twice daily on Whats App. He sent a schedule for the next day on the prior evening. All communication was detailed and very helpful. Any questions we had were answered quickly. We were never without support, if we needed it. As it was, everyone in the schedule was on time, completed their roles very professionally and went above and beyond our expectations! "Pepe" picked us up from the airport and was our driver and tour guide for the first part of... Read more

João contacted both of us once or twice daily on Whats App. He sent a schedule for the next day on the prior evening. All communication was detailed and very helpful. Any questions we had were answered quickly. We were never without support, if we needed it. As it was, everyone in the schedule was on time, completed their roles very professionally and went above and beyond our expectations! "Pepe" picked us up from the airport and was our driver and tour guide for the first part of our trip. Ivo carried on with driving for the next couple days and finally Sandre (sp) drove us back to the airport. All drivers were excellent as they provided comprehensive information on each place that we passed or stopped at. Without their expertise we would be looking at places and have no real understanding of the history or what we were seeing and experiencing. A big thanks goes to all three!

We took walking tours with Margareta (sp), Bernardo and Daniel. We learned of history, architecture, culture, politics and social norms. All guides were very well educated and readily shared their knowledge and enthusiasm for their local areas. We came away inspired and awed by how much we had learned! We recommend that everyone who goes to Portugal tries to get a walking tour with one of these guides!

We had two winery tours and 3 tastings from which we learned a lot about the individual winery and we developed an appreciation for the excellent wines and ports in Portugal. Another truly wonderful experience!

Our hotels were all wonderful and unique in their styles and architecture. João picked excellent places to stay and recommended wonderful restaurants close by. Every detail was anticipated and planned for by João.

We rented a car for 3 days and both the pick up and return was smooth and had wonderful service. The vehicle was so much better than anything we expected to find as a rental! Thanks to Marta who was especially wonderful! Everyone assured us that driving in Portugal was easy and we found it to be true. Of course we did not challenge rush hour in Lisbon!

We hope that we did not miss thanking anyone for their excellent services for indeed everyone did an excellent job! The people of Portugal were kind, courteous and we highly recommend having João and the whole team set up your vacation experience! Thank you!

We had 3 nights in Lisbon, 3 in Porto, 2 in Evora and 1 in Cascais. We travelled to Sintra and toured the Pena Palace and Park, Obidos, and their walled medieval town, Nazare, Porto with a walking tour and a tour of Sandeman Winery, Douro Valley and Quinta da Pacheca (both restaurant and winery), Coimbra, Fatima, Evora (walking tour).

Hotel Reviews
Vila Galé Cascais
Cascais

Beautiful hotel and wonderfully located! We were close to a shopping area and had a lovely walk along the water. We had a spectacular balcony view from our room on the 6th floor. The restaurant was excellent and the staff very friendly and helpful. Definitely a great place to stay.

Authenticity & Character
Location
The view of the water and the close proximity to a nice walking area and shopping was a bonus!! Wish we could have stayed longer.
Staff
Cleanliness & Comfort
The hotel was very clean. The bed and pillows were a bit too firm for our preference.
Évora Olive Hotel
Evora

Beautiful hotel with an amazing amount of marble. Great underground parking. Staff were very helpful with excellent suggestions for places to visit and to eat. We had great service in the bar/snack area one evening when we decided to stay in for something light. The buffet breakfast was excellent.

Authenticity & Character
Marble everywhere!
Location
This hotel was very close to a park and the downtown historic area. We took a guided walking tour starting from our hotel and saw so much!
Staff
Everyone was pleasant, knowledgeable and helpful!
Cleanliness & Comfort
NH Hotel Porto Jardim
Porto
Authenticity & Character
Location
Very close to walking areas for shopping, restaurants and to a winery.
Staff
Cleanliness & Comfort
Clean and very comfortable bed and pillows.
Hotel Britania Art Deco
Lisboa

What a lovely place to stay! Close to shopping and historical areas. A great place to stay and go on a walking tour.

Authenticity & Character
Beautiful room to stay in. Breakfast and tea room are small and cozy with some shelves for a library.
Location
Very close to shopping and wonderful walking areas.
Staff
Staff were friendly and courteous. Afternoon tea and buffet breakfast were both excellent!
Cleanliness & Comfort
Very clean room. Bed and pillows were comfortable. Great place to stay!
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Apr 16, 2024

Hello Sheila,
How are you?
Wonderful to hear from you! Our team is super happy with your review and feedback. I will make sure to share with everyone involved.
Hope we have the chance to meet again.
All the best,
Your friend in Portugal - João

João was the most responsive travel consultant I have ever worked with!
Portugal | Mar 9 - Mar 16, 2024

K
Kathleen W.
Roff, OK | Reviewed on Mar 17, 2024
We connected with João Branco through KimKim, and we were so fortunate to have done so! From our earliest planning inquiries through to our final flight home, João was tremendously responsive, helpful (and patient, as we did often have trouble making decisions!). Every detail that he arranged, from airport greetings and guided tours to reservations at hotels and restaurants, was top-notch and perfectly executed, surpassing our expectations (and we travel a lot!) -- and if at any point we... Read more

We connected with João Branco through KimKim, and we were so fortunate to have done so! From our earliest planning inquiries through to our final flight home, João was tremendously responsive, helpful (and patient, as we did often have trouble making decisions!). Every detail that he arranged, from airport greetings and guided tours to reservations at hotels and restaurants, was top-notch and perfectly executed, surpassing our expectations (and we travel a lot!) -- and if at any point we had encountered a glitch, we knew that he was right at hand to help us sort things out, because he used WhatsApp to check in with us regularly and find out how we were doing. Even someone as outstanding as João cannot control the weather, but he had given us a very accurate sense of what to expect in the Azores in March (i.e. Expect the Unexpected!) and was incredibly helpful in communicating with us and providing alternative suggestions when bad weather meant we had to cancel some planned water activities. Having someone so willing to facilitate for us, especially when we do not speak Portuguese nor know the area, made our entire trip so much more relaxing and hassle-free. We would absolutely use him again if we travelled in Portugal!

Hotel Reviews
Octant Ponta Delgada
Ponta Delgada

While the Octant is not charming on the outside, the people and the experience on the inside were outstanding, and the modern, green, design elements were original, attractive, and soothing. The team at reception (especially Luisa) and at the spa were so incredibly welcoming and eager to help in any way -- essentially, they conveyed a warm sense that "anything you would like to do, we can find a way to make happen," from booking us a slot to enjoy the thermal bath experience as a family to recommending and giving directions to their favorite hikes on the island. I only regret that the weather was not warm enough for us to enjoy the spectacular rooftop pool and bar area (though we might have hunkered down into the wind and done so anyway, if the pool had appeared to be heated, since the views and design were so amazing) The breakfast buffet (included) was a true feast and allowed us to savor local products as well as more familiar ones. In particular, the staff came to our rescue in the middle of the night when my daughter got terribly sick with food poisoning -- although they were down to a tiny overnight crew without anyone from housekeeping, the two men manning the fort rallied with whatever resources and creativity they had to help us clean up and set up an extra cot in our room when she could not stay in hers.

Authenticity & Character
Location
Great view over the harbor and convenient for downtown
Staff
Cleanliness & Comfort
Octant Furnas
Furnas

Tremendously welcoming and helpful front desk staff -- they greeted us with a local pineapple liqueur, communicated with a local restaurant for us, and put out breakfast for us to grab when we had to depart for the airport at 4 a.m. (!). The spa treatments were phenomenal, and the thermal bath suite - both indoor and outdoor -- was open around the clock and, while actively used by many guests, never felt crowded (though it would be extra nice if some of their lovely herbal water or cold tea brews were available poolside). Although the bedrooms are small and have unimpressive views, the hotel overall provides an indulgent experience -- great food, beautiful greenery everywhere - - but with a laid-back tone: guests wander around in their spa robes, the fun cocktail bar has a wealth of games, the dining room combines chic, grown-up eco-design with a foosball table. Perfect for a refuge for adventuring in the region!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Mar 18, 2024

Hey Kathleen,
Greetings from Portugal!
Thank you so much for your feedback and wonderful words about your experience. Super happy to know you had a great time in Portugal Mainland and S. Miguel Island. Hope to welcome you back for another adventure in the future.
Muito Obrigado,
João & Across Portugal Team

Excellent service
Portugal | Dec 28 - Jan 5, 2024

S
Savita B.
Maple Shade, NJ | Reviewed on Jan 12, 2024
Joao is excellent. He goes above and beyond to help coordinate all your activities . The tour guides and drivers were amazing. All the activities that he helped choose were great. I can’t recommend him enough. We especially enjoyed our tour guide, Elsa in Lisbon. There were some changes I made right before the trip and even one we canceled the day of and he worked with us. You can’t go wrong using their service. Read more

Joao is excellent. He goes above and beyond to help coordinate all your activities . The tour guides and drivers were amazing. All the activities that he helped choose were great. I can’t recommend him enough. We especially enjoyed our tour guide, Elsa in Lisbon. There were some changes I made right before the trip and even one we canceled the day of and he worked with us. You can’t go wrong using their service.

Hotel Reviews
Maison Albar Hotels Le Monumental Palace
Porto

That was a wonderful hotel. Service and location are great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
MouraSuites Hotel
Largo da Porta de Moura, 7000-647 Évora, Portugal

Really lovely hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto

Our tour guide was Anna period. This tasting activity was great.

Quality of Experience
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jan 12, 2024

Hello Savita,
Super happy to know you are feeling better today!
Thank you so much for your kind words - they mean a lot!!
It was wonderful to have your family here. I really hope Portugal remains on your memories for a long time.
Muito Obrigado!!
Your friend in Portugal - João

Portugal 2024.
Portugal | Dec 26 - Jan 4, 2024

D
Dwayne K.
Canada | Reviewed on Jan 05, 2024

Joao did a great job organizing everything for us. All went according to plan and Joao was available on very short notice to provide additional guidance. We would strongly recommend using Joao and his team.

Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jan 07, 2024

Hello Dwayne,
Super happy to get your feedback!!
It was lovely to have you and your family traveling in Portugal - should we consider the islands for a future trip?
Wish you an amazing 2024!!
Your friend in Portugal - João

Excellent service from Joao & his people!!
Portugal | Nov 15 - Nov 24, 2023

Raul
Raul G.
Los Angeles, CA | Reviewed on Dec 01, 2023

The travel agents that we met, they were very friendly and help us answer every question we had. We had a very nice experience with Ivo, Andre & Luis, sorry if I forgot other person.

Would be really happy again to work with you Joao!

Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Dec 02, 2023

Hey Raul, Rafael and Margarita,
Thank you so much for your feedback and kind words!
I am super happy to know you had a great time in Portugal!
Thank you once again for your trust - Obrigado // Muchas Gracias!!
João & Across Portugal Team