Profile photo for João Branco
7783 messages
active 41 mins ago

João Branco

Hey Everyone! My name is João and I am a World Passionate Traveler.
Ever since I can remember I have been traveling around the world which made my academic and professional choices quite easy - Tourism!
I have been working in the industry for the past 12 years which led to my new recent project - Across Portugal! Alongside with Pedro, my partner, we inaugurated this new Travel Agency aiming to become one of the main references when visiting Portugal.
Will you help me achieving that?

What places and activities do you specialize in?

"Across Portugal was born to provide unique and memorable experiences in Portugal. Our team with such a detailed knowledge has some advantages while working as travel specialists.
We are mainly focused on customized / tailor-made trips based on the following topics: history & culture, art, architecture, gastronomy & wines, sea & beach, outdoor activities as well as many others.
Our team provides this services to Individual travelers as well as to families, friends and groups."

How did you get involved in travel?

"I was lucky enough to start traveling since I was a Kid. Those experiences led to a huge interest in this industry.
Travel is much more than visiting new places or meeting new people. It is all about the experience, the authenticity as well as the local immersion.
Based on this, and since Tourism is a business from People to People, I have always believed I could contribute by helping people to visit Portugal.
Across Portugal was born from this believe!"

Please share a unique travel experience you will never forget.

"If I had to choose one travel experience I would certainly highlight my interrail.
I dreammed about it for years.
As soon as I started working I managed to get the chance to live my dream - a train trip throughout Europe during 1 month.
I would certainly recommend an experience like this to everyone."

João is part of the following groups: Portugal Travel Agents, Portugal Family Travel Agents
Top itineraries and travel advice
Road trip itineraries

Recent trip reviews for João

Impeccable service on our first trip to Portugal
Portugal | Jul 26 - Aug 4, 2025

Joanna
Joanna W.
Newark, NJ | Reviewed on Aug 06, 2025
I was truly impressed by the level of constant communication and attention to detail that Joao provided to our family for our trip. This was our first trip to Portugal. Beginning with the early planning and itinerary, I could tell this was going to be a professional and customized adventure. The excursions we went on, the wine tastings, the top notch hotels, the restaurant recommendations — all were excellent. We felt our family mattered again from the regular check-ins each day and... Read more

I was truly impressed by the level of constant communication and attention to detail that Joao provided to our family for our trip. This was our first trip to Portugal. Beginning with the early planning and itinerary, I could tell this was going to be a professional and customized adventure. The excursions we went on, the wine tastings, the top notch hotels, the restaurant recommendations — all were excellent. We felt our family mattered again from the regular check-ins each day and availability. I would highly recommend this team. As long as other teams in different parts of the world would be as good as Joao, Diana, drivers Ricardo and Carlos…I would gladly return to Kim Kim and Across Portugal.

Hotel Reviews
Eurostars Porto Douro
Porto

Nice hotel, great buffet. Staff was friendly although one was a bit serious.

Authenticity & Character
Like more boutique hotels
Location
Close enough to the city center while remaining just far away enough for a nice quiet stay.
Staff
Can’t remember names. Most very nice
Cleanliness & Comfort
Bathroom very nice. Views of river pwere great
Belmar Spa & Beach Resort
Lagos

Really loved this hotel. Had I known how great it would be I would probably have preferred to stay longer here than in Lisbon.

Authenticity & Character
Loved the resort feel
Location
Great access to beach
Staff
Everyone accommodating and friendly
Cleanliness & Comfort
The bed was the only thing that wasn’t that comfortable but loved the apartment
Hotel Lisboa Plaza
Lisbon

Very nice classic hotel. I wasn’t as impressed as other hotels though and maybe it was because it was an older hotel. Would have preferred a hotel with a pool even if a small one.

Authenticity & Character
Felt like I was in downtown Lisbon, classic
Location
Close walking distance to downtown
Staff
Very accommodating, professional and friendly
Cleanliness & Comfort
Very nice although our room had a slight musty smell
Activity Reviews
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Our guide Sara was super knowledgeable and took us to so many great places on the walking tour. Had we not done this, probably would not have ventured to all these parts.

Quality of Experience
Guides, Drivers and Staff
Knowledgeable, nice, punctual
Transport
We just walked.
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto

Learned a lot about the making of port wine. We were with many people though and when checking in they said we would have a cheese and maybe chocolate pairings but since we’re lumped with many others we were waiting for this. I had to ask and they finally brought us some cheeses.

Quality of Experience
Nice tour
Guides, Drivers and Staff
Didn’t seem to know/remember we had tastings.
Transport
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

We loved this trip - the scenery, river boat trip and visit to Pacheca. Highly recommend.

Quality of Experience
Excellent overall
Guides, Drivers and Staff
Our driver Ricardo was always amazing from the start. He was patient, stopped at places etc. all excursion staff excellent as well.
Transport
Pick up from hotel and dropped us off same place. Always reliable.
Private Douro River Escape: 1-Hour Exclusive Cruise
Private Douro River Escape: 1-Hour Exclusive Cruise
Portugal

Really fun boat tour with amazing views!

Quality of Experience
Private with wine to sip
Guides, Drivers and Staff
Friendly and knowledgeable
Transport
Ricardo always was great
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Aug 06, 2025

Dear Joanna,

Thank you so much for your kind words. It was truly a pleasure to help plan your family’s first trip to Portugal! I’m thrilled to hear that everything from the itinerary to the daily experiences made the journey so special for you.

I’ll be sure to share your feedback with Diana, Ricardo, and Carlos as they’ll be so happy to hear it. We’d love to welcome you back anytime, and I hope your future travels with KimKim are just as memorable.
Your friend in Portugal - João

Amazing, perfectly curated first trip to Portugal for a family of five with young children
Portugal | Jul 2 - Jul 10, 2025

L
Lisa F.
Ashburn, VA | Reviewed on Jul 20, 2025
Across Portugal curated an absolutely perfect first trip to Portugal for our family of five, including three young kids, ages ten, eight, and four. Joao and the team could not have done a better job finding us the perfect resorts in each of our three stays (Lisbon, the Algarve, Cascais) — exactly what we needed in terms of space and accommodations to make traveling with kids stress free and incredibly enjoyable. The experiences booked for us in each place were perfect — magical, high... Read more

Across Portugal curated an absolutely perfect first trip to Portugal for our family of five, including three young kids, ages ten, eight, and four.

Joao and the team could not have done a better job finding us the perfect resorts in each of our three stays (Lisbon, the Algarve, Cascais) — exactly what we needed in terms of space and accommodations to make traveling with kids stress free and incredibly enjoyable.

The experiences booked for us in each place were perfect — magical, high quality experiences that were clearly the best of the best in each spot, allowing us to feel like we saw and experienced so much in the relatively short time we had. My expectations were exceeded in every way: our accommodations, our driver, our activities, and the level of professionalism and ease of communication throughout.

We are not easy people to please, and we were blown away. We hope to return to Portugal again soon to see even more of the country and will certainly use Across Portugal again.

Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jul 21, 2025
Dear Lisa, Thank you so much for your kind and thoughtful words. It truly means the world to us. We are so happy to hear that your family’s first trip to Portugal was such a success and that the accommodations, experiences, and service exceeded your expectations. Creating a smooth and enjoyable journey for a family with young kids is always a special challenge and a real joy, so it is incredibly rewarding to know that everything came together in the right way for you. It was a pleasure... Read more

Dear Lisa,

Thank you so much for your kind and thoughtful words. It truly means the world to us. We are so happy to hear that your family’s first trip to Portugal was such a success and that the accommodations, experiences, and service exceeded your expectations.

Creating a smooth and enjoyable journey for a family with young kids is always a special challenge and a real joy, so it is incredibly rewarding to know that everything came together in the right way for you.

It was a pleasure working with you, and we would love to welcome you back whenever you are ready to explore more of Portugal. There is still so much to see, and we will be here to help make your next adventure just as memorable.

Muito Obrigado!
Your friend in Portugal - João

Joao and team did an excellent job to customi...
Portugal | Jun 27 - Jul 5, 2025

S
Susan B.
Flagami, FL | Reviewed on Jul 06, 2025

Joao and team did an excellent job to customize our experience. Excellent time all around. Thanks to the team!

Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jul 07, 2025

Hi Susan,

Thank you so much for your kind words. I am truly happy to hear you had an excellent time and that the experience felt personalized and enjoyable. It was a real pleasure to help you plan this trip, and I will be sure to pass your thanks along to the rest of the team as well.

If you ever feel like returning to Portugal or exploring Spain, I will be here and happy to help.

Your friend in Portugal,
João

Our local specialist Joao was amazing. He wa...
Portugal | Jun 23 - Jun 29, 2025

G
Greg D.
Concord, MA | Reviewed on Jun 30, 2025
Our local specialist Joao was amazing. He was so helpful planning day trips and restaurant reservations. We had the best time! Read more

Our local specialist Joao was amazing. He was so helpful planning day trips and restaurant reservations. We had the best time!

Hotel Review
Bela Vista Hotel & Spa
Portimao

Once you enter the gates to the hotel property, it is an amazing experience. The property was beautiful and the service was beyond our expectations!

Authenticity & Character
The hotel main building was beautiful and authentic Portuguese architecture and design.
Location
Staff
Cleanliness & Comfort
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jun 30, 2025

Hi Greg,

Thank you so much for your kind words! I’m really happy to hear you had such a great time and that the day trips and restaurants worked out well. It was a pleasure helping you plan your journey, and I’m so glad it all came together for you.

If you ever decide to return to Portugal, I’ll be here and more than happy to help again.

Your friend in Portugal - João

All of the guides and drivers were outstandin...
Portugal | Jun 1 - Jun 9, 2025

J
James D.
West Sacramento, CA | Reviewed on Jun 16, 2025
All of the guides and drivers were outstanding. The hotels were very nice and comfortable and the hotel staff in all three hotels were friendly and helpful. The trip planning and communication were excellent and you were terrific at meeting the individual needs and interests of various group members - such as my wife and I staying for an additional day in Lisbon. Well done - would use your services again without hesitation. Read more

All of the guides and drivers were outstanding. The hotels were very nice and comfortable and the hotel staff in all three hotels were friendly and helpful. The trip planning and communication were excellent and you were terrific at meeting the individual needs and interests of various group members - such as my wife and I staying for an additional day in Lisbon. Well done - would use your services again without hesitation.

Hotel Reviews
NH Hotel Porto Jardim
Porto
Montebelo Mosteiro de Alcobaça Historic Hotel
Alcobaça
HF Fénix Lisboa
Lisbon
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jun 16, 2025
Hello James, Thank you so much for your kind and thoughtful feedback. I am truly delighted to hear that you had such a positive experience with the guides, drivers, and hotel staff, and that everything was comfortable throughout your stay. It was a real pleasure helping to plan your trip, and I am especially glad we could adapt things to meet the needs of each group member, including the extra day in Lisbon for you and your wife. We always aim to make the experience as personal and seamless... Read more

Hello James,

Thank you so much for your kind and thoughtful feedback. I am truly delighted to hear that you had such a positive experience with the guides, drivers, and hotel staff, and that everything was comfortable throughout your stay.

It was a real pleasure helping to plan your trip, and I am especially glad we could adapt things to meet the needs of each group member, including the extra day in Lisbon for you and your wife. We always aim to make the experience as personal and seamless as possible.

I would be happy to assist you again anytime. Please feel free to reach out whenever the travel bug strikes.

Your friend in Portugal - João

A total Portugal experience!
Portugal | Jun 1 - Jun 9, 2025

Norma
Norma G.
Los Angeles, CA | Reviewed on Jun 13, 2025

In every location we had great guides and drivers who made it a fun, informative and entertaining adventure. The accommodations , tours, meals and entertainment were above expectations. The high points were staying in a monastery in Alcobaça, the Douro valley tour and Pacheco winery, Porto—it was all wonderful. Great guides Nuno and John and drivers Manuel and Joao (sp?). A wonderful Portugal experience. Thanks, Joao and Kim Kim!

Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jun 14, 2025
Hello Norma, Thank you so much for your kind message. It truly means a lot to know you had such a great experience in Portugal. I am very happy to hear that the accommodations, tours, meals, and entertainment were all above expectations. I will be sure to pass along your compliments to Nuno, Manuel, and João. They will be thrilled to know they made your trip even more special. Alcobaça, the Douro Valley, and the Pacheca Winery are all incredible places, and I am so glad they stood out for... Read more

Hello Norma,

Thank you so much for your kind message. It truly means a lot to know you had such a great experience in Portugal. I am very happy to hear that the accommodations, tours, meals, and entertainment were all above expectations.

I will be sure to pass along your compliments to Nuno, Manuel, and João. They will be thrilled to know they made your trip even more special. Alcobaça, the Douro Valley, and the Pacheca Winery are all incredible places, and I am so glad they stood out for you.

It was a real pleasure planning this journey with you. On behalf of myself and the KimKim team, thank you again for choosing us. I hope we can welcome you back to Portugal one day.
Your friend in Portugal - João

I think overall the trip was really well plan...
Portugal | May 27 - Jun 5, 2025

Mili
Mili K.
Dallas, TX | Reviewed on Jun 10, 2025
I think overall the trip was really well planned. Joao was very available and even helped arrange a gift for my son for his birthday. I would have preferred to stay in Cascais rather then Lisbon and just take trips day to Lisbon sites from Cascais as one night in Cascais felt too short-was a very lovely place. Evo and Carlos were both excellent drivers, super friendly, and great with my kids! They both went above and beyond. Carlos even parked at the airport to help us with our luggage... Read more

I think overall the trip was really well planned. Joao was very available and even helped arrange a gift for my son for his birthday. I would have preferred to stay in Cascais rather then Lisbon and just take trips day to Lisbon sites from Cascais as one night in Cascais felt too short-was a very lovely place. Evo and Carlos were both excellent drivers, super friendly, and great with my kids! They both went above and beyond. Carlos even parked at the airport to help us with our luggage and was patient with us when we overslept! Everyone was very nice. The only issue I had was at Cascade wellness resort with the showers not draining properly. My main feedback would be I wish there was more transparancy in the individual cost of each items rather then being bundled together. The cooking class, boat tours, winery were all wonderful. Sara did a fantastic job with the walking tour of Porto. Joao and his team were always very available on what's app whenever we had a question. Overall, I really appreciated the seamlessness of the trip!

Hotel Reviews
Hotel Cascais Miragem
Cascais

Very very nice hotel! Wish we could have spent more time here.

Authenticity & Character
Location
Staff
Front desk staff seemed a bit confused.
Cleanliness & Comfort
Hotel Britania Art Deco
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Condes de Azevedo Palace
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cascade Wellness Resort
Lagos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
rooms were a bit run down
Activity Reviews
Two-Hour Private River Cruise in the Picturesque city of Porto
Two-Hour Private River Cruise in the Picturesque city of Porto
Porto

Stunning views. Wish we had known there would be little food on this as by the time we ended and got back was almost 10 pm and we were starving.

Quality of Experience
Guides, Drivers and Staff
Transport
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

Carlos did an amazing job with this tour and catered to our preferences.

Quality of Experience
Guides, Drivers and Staff
Transport
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal

This winery was absolutely beautiful!

Quality of Experience
Guides, Drivers and Staff
Transport
Farewell
Farewell
Lisbon Int. Airport (LIS)

Carlos did a wonderful job picking us up on time and giving us tricks for getting through the crazy Lisbon airport.

Embark on a Flavorful Cooking Class with a Meal at the Farm
Embark on a Flavorful Cooking Class with a Meal at the Farm
Portugal

It was really nice how they catered to our vegetarian preferences. Food was yummy and was a fun experience!

Quality of Experience
Food
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jun 11, 2025

Hi Mili,

Thank you so much for your thoughtful feedback. I’m really glad to hear that you enjoyed the trip overall and that everything felt seamless. It was a pleasure to help make your son’s birthday special (Let's Go Sporting)! I’ll be sure to pass along your kind words to Evo, Carlos, and Sara — they’ll be so happy to hear it.

Cascais is indeed a lovely spot, and I appreciate your note on that. We’re grateful you chose to travel with us and hope to welcome you back to Portugal again soon!

Your friend in Portugal - João

An amazing trip to Portugal!.
Portugal | Jun 1 - Jun 9, 2025

Pam
Pam B.
North Plainfield, NJ | Reviewed on Jun 10, 2025
The trip included all the stops we were hoping for. Every guide Bernardo, Nuno and Joao was fantastic. The drivers were fabulous as well. As we expressed specific interests the guides adapted where they could to allow us those additional experiences and also giving recommendations for our free day and other things to try
Overall a fabulous trip and everyone was beyond expectations
Read more

The trip included all the stops we were hoping for. Every guide Bernardo, Nuno and Joao was fantastic. The drivers were fabulous as well. As we expressed specific interests the guides adapted where they could to allow us those additional experiences and also giving recommendations for our free day and other things to try
Overall a fabulous trip and everyone was beyond expectations

Hotel Review
Montebelo Mosteiro de Alcobaça Historic Hotel
Alcobaça

Staying at the Montebelo Mosteiro de Alcobaça Historic Hotel was such a unique experience. Everyone loved the charm of the old monastery, and it definitely stood out as a highlight. It exceeded our expectations in every way. The other accommodations were also more than adequate, clean, and friendly, meeting the diverse needs and financial abilities of our group perfectly.

Activity Reviews
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

Our trip through the Douro Valley with a private driver was an unforgettable experience. The vineyard lunch was beyond spectacular, and even though we fell behind schedule, the accommodating staff and our gracious driver ensured it was stress-free. Missing the wine tasting would have been a shame, but everything worked out beautifully.

Discover Lisbon’s Historic Center – 8-Hour Guided Walking Tour
Discover Lisbon’s Historic Center – 8-Hour Guided Walking Tour
Lisbon

Attempting an eight-hour guided walking tour in Lisbon's Historic Center can sound daunting, but our guide made it incredibly engaging. He was flexible with the group's needs, allowing for breaks and personal exploration, like when one of our members wanted to venture up a tower. It truly felt tailored to us, enriching our experience immensely.

Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jun 11, 2025

Hi Pam,

Thank you so much for your kind message. I’m thrilled to hear that the trip included all the stops you were hoping for and that Bernardo, Nuno, and João made such a great impression. We’re also glad to know the drivers and guides contributed positively to your experience.

Most of all, I’m so happy to hear it was a fabulous trip overall and that everything exceeded your expectations.

Wishing you many more wonderful travels ahead and we’d love to welcome you back to Portugal anytime.

Your friend in Portugal - João

fun time in Portugal
Portugal | May 26 - Jun 3, 2025

M
Monica R.
Denver, CO | Reviewed on Jun 07, 2025
João · Jun 4
I was very happy with the way the trip turned out especially since we started planning it very late. I don't remember when in April we actually got paired with Joao but we wanted to travel in late May so he didnt have much time to put something together and we changed our minds a few times! He did a great job with lodging, especially the Grand Real Villa Italia in Cascais and the Britania Art Deco in Lisbon. Both were in great locations so that we could walk around both...
Read more

João · Jun 4
I was very happy with the way the trip turned out especially since we started planning it very late. I don't remember when in April we actually got paired with Joao but we wanted to travel in late May so he didnt have much time to put something together and we changed our minds a few times! He did a great job with lodging, especially the Grand Real Villa Italia in Cascais and the Britania Art Deco in Lisbon. Both were in great locations so that we could walk around both cities!
He hired very good drivers - they were on time , knowledgeable and very friendly. They also could recommend places to eat and things to see in each location.
In Lisbon we did the side car tour of the city, which my entire family agrees was the best way to see Lisbon! The company was Bike By My Side and they were excellent! They were very passionate about Lisbon and Portugal and spoke English very well!
In Porto, we a gastronomic tour. That tour was ok. The guide Sara was very good, but the choices of food were not. We were expecting more items that were truly Portugese - we had a charcuterie board, bifana sandwich(which is Portugese) and then olive oil tasting and chocolate.
In Cascais we visited the village Sintra and did the Pena Palace hotel. The grounds of the Palace are extraordinary and worth touring. The palace was very crowded and if you have seen one palace in Europe you have seen them all. I would do the grounds skip the palace.
Joao had many other suggestions for us but we wanted to do our own exploring, so those were the onlyntours we did.
Joao and his team were always available via Whatsapp. They would respond right away!
I would definitely use him again!
Monica

Hotel Reviews
Hotel Britania Art Deco
Lisbon

Good location, helpful staff, great breakfast and a decanter of port in your room

Authenticity & Character
Location
could walk anywhere and great shoppping close by
Staff
Helpful in heading us in the right direction when we first got to Lisbon. Always had a smile
Cleanliness & Comfort
Grande Real Villa Italia
Cascais

beautiful ocean view, large rooms, pool is beautiful large breakfast

Activity Reviews
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

grounds are gorgeous but the castle is overbooked and if you have been in one european castle you have been in allof them

Transport
Driver drove us around the mountain and to Cape Roca in Colares which is most western point of the European continent
Ride Through Time: Lisbon & Belém by Sidecar on a 3h tour
Ride Through Time: Lisbon & Belém by Sidecar on a 3h tour
Lisbon

Only way to do a city tour in Lisbon! Very safe! Guides were very knowledgeable and fun! They were all Portugese natives and were passionate about their country1

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Porto's Rich History on an Exclusive Gastronomic Tour Through Time
Exploring Porto's Rich History on an Exclusive Gastronomic Tour Through Time
Porto

Guide was good but the food was not very good. Charcuterie board, bifina sandwich, cod cakes and olive oil tasting and chocolate tasting

Quality of Experience
Guides, Drivers and Staff
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jun 09, 2025
Hi Monica, Thank you so much for your kind review! It was a real pleasure helping you plan your family’s trip to Portugal, especially on such short notice. I’m glad you enjoyed the hotel choices and that the sidecar tour in Lisbon was a highlight — it’s one of our favorites too! I also appreciate your honest feedback on the gastronomic tour in Porto — it helps us fine-tune our experiences for future travelers. Most of all, I’m happy to know you felt supported throughout your journey and... Read more

Hi Monica,

Thank you so much for your kind review! It was a real pleasure helping you plan your family’s trip to Portugal, especially on such short notice. I’m glad you enjoyed the hotel choices and that the sidecar tour in Lisbon was a highlight — it’s one of our favorites too!

I also appreciate your honest feedback on the gastronomic tour in Porto — it helps us fine-tune our experiences for future travelers. Most of all, I’m happy to know you felt supported throughout your journey and that our team and drivers helped make your time in Portugal memorable.

I’d love to help you plan your next trip whenever the time comes. Until then, all the best!

Your friend in Portugal - João

Overall a great trip. The hotels they picked...
Portugal | May 26 - Jun 3, 2025

M
Mieke S.
Los Angeles, CA | Reviewed on Jun 04, 2025
Overall a great trip. The hotels they picked out were just what we were looking for. The food tour was very underwhelming. Sarah was nice, but the food was probably the worst we had the whole time we were there and was just charcuterie and bifana which are pretty much everywhere.
All the drivers were great and professional. We really enjoyed Pepe.
I feel like there were some communication issues with our local specialist and he wasn't understanding what we were looking for. We ended up on...
Read more

Overall a great trip. The hotels they picked out were just what we were looking for. The food tour was very underwhelming. Sarah was nice, but the food was probably the worst we had the whole time we were there and was just charcuterie and bifana which are pretty much everywhere.
All the drivers were great and professional. We really enjoyed Pepe.
I feel like there were some communication issues with our local specialist and he wasn't understanding what we were looking for. We ended up on a very touristy trip and usually we like to do off the beaten path a bit.
Our favorite tour was sidecar tour of Lisbon and that we found on our own. It was also difficult as we planned only 6 weeks out and the time change and Portuguese holidays made communication a bit difficult.

Hotel Reviews
Hotel Britania Art Deco
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grande Real Villa Italia
Cascais

great staff great location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

sintra was beautiful. I would like to explore it a bit differently. The pena palace grounds were amazing but inside was ridiculously crowded and hot you could not move and it was nothing you haven't seen before in a castle. Also we had asked about staying in Sintra and were really discourage to do so, but I think it might have been nice to be there when all the tourists left.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Porto's Rich History on an Exclusive Gastronomic Tour Through Time
Exploring Porto's Rich History on an Exclusive Gastronomic Tour Through Time
Porto

We learned some intersting history, but the food was nothing special.

Quality of Experience
variety of food, restaurants and more information
Guides, Drivers and Staff
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jun 11, 2025
Dear Mieke, Thank you so much for taking the time to share your feedback. I truly appreciate it. I’m really sorry to hear that some aspects of the trip didn’t meet your expectations. From our side, this itinerary was planned closely with the main traveler (Monica), aiming to reflect the preferences shared throughout the process. That said, I understand that once on the ground, the experience may not always align exactly with expectations. Regarding the gastronomic tour I’m sorry to know it... Read more

Dear Mieke,

Thank you so much for taking the time to share your feedback. I truly appreciate it.

I’m really sorry to hear that some aspects of the trip didn’t meet your expectations. From our side, this itinerary was planned closely with the main traveler (Monica), aiming to reflect the preferences shared throughout the process. That said, I understand that once on the ground, the experience may not always align exactly with expectations.

Regarding the gastronomic tour I’m sorry to know it didn’t meet your hopes. Portuguese food culture is deeply rooted in local specialties like charcuterie and bifanas, and the experience was designed to reflect those authentic, traditional flavors. While this may not have matched your personal taste, we would have welcomed the chance to find an alternative or solution had we known at the time. That said, it's never too late to revisit the conversation if you'd like.

As for the feeling that the trip was too touristy, I’m a bit saddened to hear that, especially since all the destinations and experiences included were selected by your group. During planning, we did suggest several lesser-known alternatives, but ultimately respected and followed the choices made. Of course, we’d be happy to explore a more off-the-beaten-path approach in the future if that’s something you'd prefer.

I’m really pleased to hear the hotels met your expectations and that our drivers, especially Pepe, made a great impression. I’d also like to clarify that the sidecar tour in Lisbon was booked through our team and one of our trusted partners, so I’m glad to know it was such a highlight!

Lastly, I remained in close contact with the group throughout the trip and was available to assist at any point. Unfortunately, since no concerns were communicated during the experience, I wasn’t aware that anything wasn’t meeting expectations. Had I known, I would have done my best to make adjustments or offer alternatives on the spot.

I hope we have the opportunity to welcome you back one day and share a different side of Portugal filled with hidden gems and more personalized discoveries.

Thank you again for your trust.

Your friend in Portugal - João