Profile photo for João Branco
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active 14 hours ago

João Branco

Hey Everyone! My name is João and I am a World Passionate Traveler.
Ever since I can remember I have been traveling around the world which made my academic and professional choices quite easy - Tourism!
I have been working in the industry for the past 12 years which led to my new recent project - Across Portugal! Alongside with Pedro, my partner, we inaugurated this new Travel Agency aiming to become one of the main references when visiting Portugal.
Will you help me achieving that?

What places and activities do you specialize in?

"Across Portugal was born to provide unique and memorable experiences in Portugal. Our team with such a detailed knowledge has some advantages while working as travel specialists.
We are mainly focused on customized / tailor-made trips based on the following topics: history & culture, art, architecture, gastronomy & wines, sea & beach, outdoor activities as well as many others.
Our team provides this services to Individual travelers as well as to families, friends and groups."

How did you get involved in travel?

"I was lucky enough to start traveling since I was a Kid. Those experiences led to a huge interest in this industry.
Travel is much more than visiting new places or meeting new people. It is all about the experience, the authenticity as well as the local immersion.
Based on this, and since Tourism is a business from People to People, I have always believed I could contribute by helping people to visit Portugal.
Across Portugal was born from this believe!"

Please share a unique travel experience you will never forget.

"If I had to choose one travel experience I would certainly highlight my interrail.
I dreammed about it for years.
As soon as I started working I managed to get the chance to live my dream - a train trip throughout Europe during 1 month.
I would certainly recommend an experience like this to everyone."

Top itineraries and travel advice
Road trip itineraries

Recent trip reviews for João

Portugal: Made better by Kim Kim.
Portugal | Dec 27 - Jan 6, 2026

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Sean B.
Seattle, WA | Reviewed on Jan 09, 2026
We have rarely used tour guides, though we travel frequently. And we'd never used an online tool like Kim Kim before. It really was a great combo of tech (KimKimm) +people (Across Portugal). The trip was well planned, fit our criteria, gave us the freedom to explore while securing must-see and do activities. From the jump, Joao at Across Portugal worked with us to shape our itinerary and communicated regularly. But all that really was just the start. Joao's team at Across Portugal reached out... Read more

We have rarely used tour guides, though we travel frequently. And we'd never used an online tool like Kim Kim before. It really was a great combo of tech (KimKimm) +people (Across Portugal). The trip was well planned, fit our criteria, gave us the freedom to explore while securing must-see and do activities. From the jump, Joao at Across Portugal worked with us to shape our itinerary and communicated regularly. But all that really was just the start. Joao's team at Across Portugal reached out to us via Whatsapp twice a day and, for example, linking us to the tickets we'd need for our trip to Sintra so they were handy on our phones. It felt very much like we had friends in-country to the point that somewhere along the way we started sending the team photos through Whatsapp. Perhaps though, best of all, when our flights got canceled out of Porto due to weather in Amsterdam, Joao supported us by securing transportation to and a hotel in Lisbon. All that service, plus a tech platform that was intuitive and delivered clear itineraries. So ... do see Portugal. It's an amazing place full of kind people, great food and signature moments (we'll certainly remember many as life-long travel highlights) ... And when you do, use Across Portugal and Kim Kim.

Muito obrigado!!! to Joao, Diana, Marisa and Pedro at Across Portugal; Our drivers Carlos, Ruis and Ricardo; Our walking tour guides Rita (Lisbon) and Sara (Porto) and the many great folks at the Heritage Liberdade Hotel in Lisbon; PineCliffs Resort in the Algarve and PortoBay Flores Hotel in Porto. 5 stars all around!

Hotel Reviews
PortoBay Flores
Porto

Love the architecture and the comfort of the place. The location was fantastic as a jumping off point for exploring Porto in every direction. Also loved having a very good wine store right across the street!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Pine Cliffs Resort
Apartado, Albufeira

As a resort, Pine Cliffs is very kid friendly. So be prepared for lots of families. If you're into something quieter we'd suggest a different option. The staff was quite good. The on-sight restaurants are good, but pricey. Having the private beach was really the highlight for us.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heritage Avenida Liberdade
Lisboa

Great staff and location. Nice blend of history with modern comforts.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jan 09, 2026
Hi Sean and Jennifer, Thank you so much for this wonderful message. It truly means a lot to all of us. It was a real pleasure planning this trip with you, and we’re so happy to hear that the balance of freedom, support, and experiences worked so well for you. I’m especially glad we could help when the flights were canceled and that you felt supported throughout the journey. That’s exactly what we aim for. I’ve shared your kind words with the whole team, drivers, guides, and hotel partners... Read more

Hi Sean and Jennifer,

Thank you so much for this wonderful message. It truly means a lot to all of us. It was a real pleasure planning this trip with you, and we’re so happy to hear that the balance of freedom, support, and experiences worked so well for you.

I’m especially glad we could help when the flights were canceled and that you felt supported throughout the journey. That’s exactly what we aim for. I’ve shared your kind words with the whole team, drivers, guides, and hotel partners and they were all very touched.

Thank you again for your trust and for choosing Across Portugal and KimKim. You’ll always have friends here in Portugal.
Your friend in Portugal - João

The perfect multi-generaton trip for our Christmas in Portugal
Portugal | Dec 21 - Dec 29, 2025

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Joe P.
Chicago, IL | Reviewed on Jan 05, 2026
João and his team planned the perfect trip for us through KimKim. We came to him with some ideas of things we wanted to do and see in Portugal, explained to him the family dynamics of the trip and we would need accommodations and activities for three generations of our family. And finally, we complicated everything by scheduling this vacation over the Christmas holidays, knowing that some locations might be closed for the holiday as well, but those dates worked best for us, as that was when... Read more

João and his team planned the perfect trip for us through KimKim. We came to him with some ideas of things we wanted to do and see in Portugal, explained to him the family dynamics of the trip and we would need accommodations and activities for three generations of our family. And finally, we complicated everything by scheduling this vacation over the Christmas holidays, knowing that some locations might be closed for the holiday as well, but those dates worked best for us, as that was when the kids were out of school.

João did an awesome job of planning everything for us. The hotels were wonderful. He managed to schedule all the activities that we asked to see (Sintra, Coimbra, Fatima, etc) and also planned a bunch of others for us that were perfect can’t miss events in Portugal that we hadn’t thought of ourselves – such as a Fado dinner. He kept us busy every day, which is just what we wanted, and all three generations in the family had an incredible time. All our drivers were great, but Ricardo and Pepe were really incredible. Super patient with the kids and answered every question from the adults as well as pointing out all kinds of interesting details along the way. I liked that we had the same driver for an entire region, and not just a different random person every day – we really got to know our drivers better, and they got to know us.

Hotel Review
Martinhal Sagres Beach Family Resort
Sagres

So many activities. This really was a great family friendly hotel. I think all of the guests there had kids as well, so they

Authenticity & Character
This didn't seem as much of a Portuguese hotel, but a great beach resort that could have been in any country, and just happened to be in Portugal. Maybe it felt less Portuguese as when we were there, it was filled with holidaymakers from all over Europe and very few Portuguese - other than the staff.
Location
Right on the beach. It's away from everything else. In the western/southern tip of Portugal. From what this American can tell by looking at various weather maps, it looks like should get some of the best weather in all of Europe.
Staff
Everyone was so nice and helpful. We woke up to no power one morning due to a storm the night before. Joao working the front desk gave me his personal Whatsapp and made sure I took it down correctly. Then showed up in my room five minutes later and flipped the circuit breaker to restore power. Another day, Diana saw us walking back to our room after the rain started and offered us a ride in her golf cart.
Cleanliness & Comfort
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jan 05, 2026
Dear Joe and Judy, Thank you so much for your kind words. It truly means a lot to me and to our entire team. It was a real pleasure planning this special trip for your family, and I’m delighted to hear that all three generations had such a wonderful time, even during the Christmas holidays. I’m especially happy to know that the hotels, experiences, and drivers helped make the journey memorable. Ricardo and Pepe will be thrilled to hear your feedback. Thank you again for trusting Across... Read more

Dear Joe and Judy,

Thank you so much for your kind words. It truly means a lot to me and to our entire team.

It was a real pleasure planning this special trip for your family, and I’m delighted to hear that all three generations had such a wonderful time, even during the Christmas holidays. I’m especially happy to know that the hotels, experiences, and drivers helped make the journey memorable. Ricardo and Pepe will be thrilled to hear your feedback.

Thank you again for trusting Across Portugal and KimKim with your trip. We would love to welcome you back to Portugal in the future.

Your friend in Portugal, João

The kimkim team went beyond and above anythin...
Portugal | Oct 19 - Oct 26, 2025

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Cindy S.
Chicago, IL | Reviewed on Nov 02, 2025
The kimkim team went beyond and above anything I’ve experienced before! Top notch all the way! Can’t recommend them enough, you can not do any better than kimkim! Read more

The kimkim team went beyond and above anything I’ve experienced before! Top notch all the way! Can’t recommend them enough, you can not do any better than kimkim!

Hotel Reviews
Heritage Avenida Liberdade
Lisboa

Very nice hotel I can recommend it without hesitation

Authenticity & Character
Very attractive
Location
Right in the middle of everything
Staff
Attending
Cleanliness & Comfort
Couldn’t be better
Eurostars Porto Douro
Porto

Very nice hotel, and I can be without hesitation

Authenticity & Character
Very attractive
Location
Good location
Staff
Staff was
Cleanliness & Comfort
Hit all the good spots without he
Hotel Cascais Miragem
Cascais

Amazing hotel, like to spend a lot more time there great food

Authenticity & Character
Normally not our style, but we really enjoyed it
Location
Right by the ocean can’t be beat
Staff
They seem to be tears and headlights
Cleanliness & Comfort
Very curious is a very comfort comfort
Activity Reviews
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Portugal

Something everybody should do at least once

Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon

Very good gave us a lot of good insight info

Quality of Experience
Guides, Drivers and Staff
I’m
Transport
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Nov 02, 2025

Dear Cindy,
Thank you so much! We’re thrilled to hear you had such a wonderful experience with KimKim and our local team in Portugal. It means a lot to know everything went smoothly and that you enjoyed your trip. We’d love to welcome you back anytime to explore even more of Portugal!
Your friend in Portugal, João

A most memorable Portugal experience.
Portugal | Sep 23 - Oct 8, 2025

Lisa
Lisa G.
Houston, TX | Reviewed on Oct 17, 2025
We had a wonderful visit to Portugal and a great experience planning our trip with Joao from Kimkim. I have to commend Rui for going above and beyond by spending more time than planned in providing us our visits between Lisbon and Porto, knowing he still had to drive back later from Porto than expected. He was so kind to care more about us than himself.
We also had a wonderful trip to the Duoro valley with Ricardo. Ricardo also went out of his way by stopping at a couple points of...
Read more

We had a wonderful visit to Portugal and a great experience planning our trip with Joao from Kimkim. I have to commend Rui for going above and beyond by spending more time than planned in providing us our visits between Lisbon and Porto, knowing he still had to drive back later from Porto than expected. He was so kind to care more about us than himself.
We also had a wonderful trip to the Duoro valley with Ricardo. Ricardo also went out of his way by stopping at a couple points of interest we missed in Porto due to the bad weather one of our nights there. Both he and Rui shared a lot of history with us and also chatted about all kinds of topics. So pleasant to be in their company.
Sandra our Tuk Tuk driver was also a lot of fun. And Pedro in Porto was a wealth of historical knowledge. Nuno also provided a nice day with a hike and lunch in Serra da Estrella. Our othertour guides in Lisbon, Evora and Lagos were also very nice and informative but I unfortunately do not remember their names.
All of our accomodations were very nice and everyone who met with us were prompt and pleasant people.
Joao checked in on us daily and responded to us promptly from the very beginning of planning our trip to even after we arrived back home to the US. Our trip felt very personal even when we were in very busy areas that many other tourists go. This helped to reduce a lot of stress.
I would definitely use Kimkim travel specialists again. They even included a few surprise treats along the way.

Hotel Reviews
Hotel Cascais Miragem
Cascais

I have to say the turkish bath and sauna spa at this hotel is fabulous. The room was spacious and the bed was so very comfortable.

Hotel Britania Art Deco
Lisbon

The staff here were very polite and pleasant. The art deco decor made for nice and peaceful surroundings, taking you back in time. I want to also give extra kudos to the gentleman from Brazil ( whose name eludes me- perhaps Joseph ) who made us espresso martinis and made us feel very welcome.

Authenticity & Character
Restored to the art deco vintage style it was originally built.
Location
Centrally located
Staff
Very pleasant and accomodating
Cleanliness & Comfort
Pousada da Serra da Estrela - Historic Hotel
Covilha

Beautiful location and views. So peaceful.

Authenticity & Character
The hotel is a remodeled TB sanitorium, kept to mimic the austerity of the buildings origin, but designed to provide you a very peaceful and scenic surrounding.
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private transfer from {{start_location}} to {{end_location}} with stops in Óbidos and Nazaré
Private transfer from {{start_location}} to {{end_location}} with stops in Óbidos and Nazaré
Portugal

We had many amazing private tours on our trip, but I wanted to review this one because our driver Rui went above and beyond in providing us the chance to include Tomar on our way from Lisbon to Porto. This took a lot of extra time, and never once did he seem perturbed to have exceeded our 5 hour trip. He also suggested a restaurant in Tomar that was like being in the Taverna's of old. The Convent of Christ's church was beautiful. Amazing to imagine how it was built so long ago.

Quality of Experience
For us personally I think I would have liked to tour Tomar instead of Obidos
Guides, Drivers and Staff
Rui was very accomodating and not just worried about his time
Transport
Nice clean Mercedes van
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

We enjoyed our experience int he Douro Valley with a winery tour and lunch followed by a private boat ride on the river. The Pachega winery was a very nice place and scenic location. They shared with us some lovely wines during our tasting. Our driver took us to beautiful look outs too along the way.

Quality of Experience
A great day
Guides, Drivers and Staff
Ricardo was a friendly and very accomodating driver
Transport
The van was clean and very comfortable
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Oct 21, 2025
Olá Lisa, Thank you so much for your wonderful words! It truly makes me happy to know that you had such a memorable time in Portugal and that the experience felt personal and stress-free from start to finish. I’ll be sure to share your kind feedback with everyone involved as I am sure they’ll be delighted to know their care and passion made such a difference in your trip. It was a real pleasure planning this journey with you and following along each day as you explored Portugal’s many... Read more

Olá Lisa,

Thank you so much for your wonderful words! It truly makes me happy to know that you had such a memorable time in Portugal and that the experience felt personal and stress-free from start to finish.

I’ll be sure to share your kind feedback with everyone involved as I am sure they’ll be delighted to know their care and passion made such a difference in your trip.

It was a real pleasure planning this journey with you and following along each day as you explored Portugal’s many treasures. I hope we can welcome you back one day to discover even more of what our country has to offer.
Your friend in Portugal, João

João was always helpful and patient with us a...
Portugal | Oct 10 - Oct 16, 2025

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Franklin S.
Ashburn, VA | Reviewed on Oct 17, 2025
João was always helpful and patient with us and all of guides friendly and knowledgeable with special shout- out to Ricardo who taught us a lot about life in Portugal .
Our one complaint was with apartments in Lisboa. There was no one there to check us in and we waited outside for at least a half an hour before someone contacted us by what’s App. Someone should have contacted us ahead of time with virtual check in and out procedures. Although apartments are nice and in great neighborhood...
Read more

João was always helpful and patient with us and all of guides friendly and knowledgeable with special shout- out to Ricardo who taught us a lot about life in Portugal .
Our one complaint was with apartments in Lisboa. There was no one there to check us in and we waited outside for at least a half an hour before someone contacted us by what’s App. Someone should have contacted us ahead of time with virtual check in and out procedures. Although apartments are nice and in great neighborhood they are not ideal for tourists because of these issues as well lack of parking for drop off: pick up.
Other minor complaint with room in Porto which was quite small for 2 people

Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Oct 17, 2025
Dear Franklin, Thank you so much for your thoughtful feedback and kind words. I truly appreciate your comments about the guides, and I’ll make sure to share your special mention with Ricardo as he will be delighted to know he made such a positive impression. I’m very sorry to hear about the inconvenience with the apartment check-in in Lisbon. While the property is located in a traffic-restricted area, our drivers have always been able to meet guests directly at the apartment door for both... Read more

Dear Franklin,

Thank you so much for your thoughtful feedback and kind words. I truly appreciate your comments about the guides, and I’ll make sure to share your special mention with Ricardo as he will be delighted to know he made such a positive impression.

I’m very sorry to hear about the inconvenience with the apartment check-in in Lisbon. While the property is located in a traffic-restricted area, our drivers have always been able to meet guests directly at the apartment door for both arrival and departure, just as you experienced. I completely understand, however, how the lack of prior communication from the apartment management regarding check-in procedures caused unnecessary stress. Your comment is well taken, and I will share it with the property team to help improve their process for future travelers.

I truly appreciate your understanding and your constructive feedback as it helps us continue improving the experience for all our travelers.

Your friend in Portugal, João

Anniversary Trip to Portugal
Portugal | Aug 30 - Sep 13, 2025

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Angela F.
Ashburn, VA | Reviewed on Sep 16, 2025
We traveled throughout Portugal for 14 days visiting Lisbon, Sintra, Obidos, Nazare, Porto, Evora, Lagos and Cascais in celebration of our 2nd wedding anniversary. Across Portugal and Joao were amazing to work with from planning through navigation during our two-week visit. Joao (and Diana) checked in with us daily via WhatsApp to provide a daily itinerary (even though we also had access via the portal). We've worked with other agencies through KimKim and Across Portugal was the first to... Read more

We traveled throughout Portugal for 14 days visiting Lisbon, Sintra, Obidos, Nazare, Porto, Evora, Lagos and Cascais in celebration of our 2nd wedding anniversary. Across Portugal and Joao were amazing to work with from planning through navigation during our two-week visit. Joao (and Diana) checked in with us daily via WhatsApp to provide a daily itinerary (even though we also had access via the portal). We've worked with other agencies through KimKim and Across Portugal was the first to check in on a daily basis. They seemed very much invested in our experience and provided excellence customer services. We received a wonderful welcome box with local Portuguese treats!

Joao worked with us to customize our trip to fit our interests and made tweaks along the way. We were also able to add a last-minute experience during our last couple of days of the trip. The trip was the perfect balance of excursion/experiences and rest/relaxation. All of the tour guides and drivers were very kind and both knowledgeable and proud of their country's history and heritage. Claudia (Lisbon) and Sara (Porto) were very knowledgeable and provided us with a wealth of information during our walking tours. L

In particular, Evo (and Ricardo) who was our guide/driver for several days in Porto and beyond, was particularly exceptional! He loves his city of Porto and Portugal and became like family by the end of the trip. Our experience to the Douro Valley (so unlike any other wine territory I've visited) was amazing an Evo was able to truly personalize the experience for us. Dinner with Locals was also a highlight for us as we were able to share an amazing meal prepared by Evo's mother. The food was amazing and the company even better! Porto was amazing and would recommend any trip to Portugal include 3-4 days in Porto. Luis- driver in Lisbon was also very friendly and accommodating.

Some highlights include: (1) Day trip to Sintra (Pena Palace was beautiful) (2) Fado dinner in Lisbon was such uniquely intimate and amazing experience. Despite some previous reviews, we thought the food was very good and the Port freely flowing! The Fado music was dramatic and moving. We loved it (3) Lisbon Winery (Vinho Verde) (4) Sandemann Port Tasting Tour was amazing (Joao even surprised us with a charcuterie board to the envy of other attendees- we shared with the table (5) Douro Valley day trip (6) Dinner with Locals in Porto (6) Lagos boat tour Ponta da Piedade and the boardwalk views along the coastline an (6) Comporta horseback riding day trip. Obidos was also lovely--loved the Ginjinha!

Food was amazing. Cataplana was incredible, sea bass and other fresh fish....and my new favorite pastry the Pastel de Nata (I may be having withdrawals)

All in all, it was an amazing trip and experience! Thanks to Joao and team for making it so personal!

Angela and Douglas

Hotel Reviews
Hotel Britania Art Deco
Lisbon

Lovely hotel. Customer service was excellent. We arrived early and the room was not ready. They actually upgraded us to a suite and provided us with a bottle of prosecco as a result. The rooms also had a full decanter of port. Centrally located and large rooms for Europe. Breakfast was in an intimate setting.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vila Galé Cascais
Cascais

The hotel is nice and centrally located. Grounds are very pretty, and pool is nice. It is a bit dated though and would benefit from a 'refresh.' Big breakfast area, but the large 'cafeteria' style loses the charm for me. This could be just a personal preference.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
PortoBay Teatro
Porto

Centrally located in Porto. Great breakfast and happy hour. They provide a little local 'treat' every day. For example, chocolates, cookies, ginjinha, etc. Very nice touch.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cascade Wellness Resort
Lagos

Very nice hotel. A short 5-minute Uber ride into the city center. Wonderful pool, spa and breakfast in the morning.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Sep 16, 2025

Dear Angela and Douglas,

Thank you so much for your kind words! It was truly a pleasure to help plan your anniversary trip and I’m delighted to know you had such a wonderful experience in Portugal. I’m especially happy to hear how much you enjoyed Porto, the Douro Valley, and of course the time with Ivo and his family - those moments are truly special.

Wishing you both many more memorable journeys ahead, and I hope to welcome you back one day!

Your friend in Portugal - João

Exceptional local service for our family trip to Portugal
Portugal | Aug 8 - Aug 22, 2025

S
Susan L.
Canada | Reviewed on Aug 25, 2025
Joao and team provided an exceptional service for our family trip to Portugal. Having someone with local knowledge helped us find great hotels and tours. We were pampered with airport transfers, private walking tours in Lisbon and Porto, wine tasting in Duoro region, hiking in the mountains with a guide who shared with us pumpkin jam made by his Mom with local bread and cheese. While using drivers for Lisbon, Porto and Duoro we rented a car to travel to the mountains and Algarve and... Read more

Joao and team provided an exceptional service for our family trip to Portugal. Having someone with local knowledge helped us find great hotels and tours. We were pampered with airport transfers, private walking tours in Lisbon and Porto, wine tasting in Duoro region, hiking in the mountains with a guide who shared with us pumpkin jam made by his Mom with local bread and cheese. While using drivers for Lisbon, Porto and Duoro we rented a car to travel to the mountains and Algarve and Portugal roadways are easy to drive. Our time in the Algarve was our highlight, kayaking, hiking and swimming. We finished off with two relaxing days in Cascais where pool time was a perfect end. Joao and team checked in daily to let us know timing for our next day which was lovely as I didn’t need to think about these details. Their support in planning our trip as we tweaked and changed activities, dates etc was fantastic and took away tons of hours of internet research and gave us the confidence in what we were booking. And they did all the booking. Truly exceptional service and local knowledge. I would recommend Across Portugal to anyone planning to visit Portugal.

Hotel Reviews
Condes de Azevedo Palace
Porto

Wow. We walked into our two bedroom suite and we couldn’t believe how nice. Great location for sightseeing.

Authenticity & Character
Location
Great access to sightseeing historic sights and river front.
Staff
Cleanliness & Comfort
Vila Galé Cascais
Cascais

A little dated. Very family friendly.

Authenticity & Character
While situated adjacent to historic buildings, this is more of a standard hotel and is dated.
Location
Close to the coast, and the Inferno. About 15 mins walk to town.
Staff
Cleanliness & Comfort
Montebelo Lisbon Downtown Apartments
Lisboa

Great location to central historic district of Lisbon. Nice 2 bedroom unit. Self check in.

Authenticity & Character
Location
Staff
Self check in, so only connection with staff was through What’s App.
Cleanliness & Comfort
Pousada da Serra da Estrela - Historic Hotel
Covilha

Cool location up the mountain. Restaurant was ok, but not great. We found a pub 5 mins up the hill further that had more atmosphere and good food for our second night.

Authenticity & Character
Interesting history.
Location
Staff
Cleanliness & Comfort
Activity Reviews
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

Due to wild fire risk Sintra palace was closed and our driver was hesitant due to traffic to travel into the village. We were a bit disappointed in hindsight. Lovely lunch restaurant recomendation.

Quality of Experience
Guides, Drivers and Staff
Lots of personal recommendations and history to share.
Transport
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Portugal

Very neat experience.

Quality of Experience
Food
Guides, Drivers and Staff
Private Historic Odyssey Walking Tour of Lisbon
Private Historic Odyssey Walking Tour of Lisbon
Lisbon

Be ready to walk with Claudia. We did almost 20,000 steps thru short cuts that only a local would know. Lots of historical knowledge and a wonderful private wine tasting and charcuterie at the end.

Quality of Experience
Guides, Drivers and Staff
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal
Quality of Experience
Guides, Drivers and Staff
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Great way to see the highlights of the city and go back to spend more time inside. Incredible knowledge of the city and history. The train station is beautiful and tells such a story.

Quality of Experience
Guides, Drivers and Staff
Private Douro River Escape: 1-Hour Exclusive Cruise
Private Douro River Escape: 1-Hour Exclusive Cruise
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Hike & Bite with Peaks & Paths
Hike & Bite with Peaks & Paths
Serra da Estrela Nature Park

Local guide shared with us locally made products including his Mom’s pumpkin jam. Our hike was adjusted due to wild fire risk that closed the National Park. Our guide was very knowledgeable about the flora and fauna and trails we did at the peak.

Quality of Experience
Guides, Drivers and Staff
Transport
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

Driver was knowledgeable. We learned about cork trees!

Quality of Experience
Guides, Drivers and Staff
Transport
Ponta da Piedade Small Group Kayak Adventure
Ponta da Piedade Small Group Kayak Adventure
Portugal

Great trip….small kayak tour…it was just the four of us. Lovely coastline to explore and helpful guides.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Aug 26, 2025
Dear Susan, Thank you so much for your kind words and for taking the time to share your experience. We are truly delighted to know that you and your family enjoyed your trip and that the balance of guided experiences, self-driving, and time to relax worked so well for you. It was a real pleasure to assist with your journey and to be part of these special memories, from the walks in Lisbon and Porto, to the Douro wines, the mountains, and of course your wonderful time in the Algarve and... Read more

Dear Susan,

Thank you so much for your kind words and for taking the time to share your experience. We are truly delighted to know that you and your family enjoyed your trip and that the balance of guided experiences, self-driving, and time to relax worked so well for you.

It was a real pleasure to assist with your journey and to be part of these special memories, from the walks in Lisbon and Porto, to the Douro wines, the mountains, and of course your wonderful time in the Algarve and Cascais. I’m glad our daily check-ins and support helped make the trip smooth and stress-free.

Your recommendation means a lot to us. We hope to welcome you again in Portugal for another adventure whenever the time is right!

Your friend in Portugal - João

Impeccable service on our first trip to Portugal
Portugal | Jul 26 - Aug 4, 2025

Joanna
Joanna W.
Newark, NJ | Reviewed on Aug 06, 2025
I was truly impressed by the level of constant communication and attention to detail that Joao provided to our family for our trip. This was our first trip to Portugal. Beginning with the early planning and itinerary, I could tell this was going to be a professional and customized adventure. The excursions we went on, the wine tastings, the top notch hotels, the restaurant recommendations — all were excellent. We felt our family mattered again from the regular check-ins each day and... Read more

I was truly impressed by the level of constant communication and attention to detail that Joao provided to our family for our trip. This was our first trip to Portugal. Beginning with the early planning and itinerary, I could tell this was going to be a professional and customized adventure. The excursions we went on, the wine tastings, the top notch hotels, the restaurant recommendations — all were excellent. We felt our family mattered again from the regular check-ins each day and availability. I would highly recommend this team. As long as other teams in different parts of the world would be as good as Joao, Diana, drivers Ricardo and Carlos…I would gladly return to Kim Kim and Across Portugal.

Hotel Reviews
Hotel Lisboa Plaza
Lisbon

Very nice classic hotel. I wasn’t as impressed as other hotels though and maybe it was because it was an older hotel. Would have preferred a hotel with a pool even if a small one.

Authenticity & Character
Felt like I was in downtown Lisbon, classic
Location
Close walking distance to downtown
Staff
Very accommodating, professional and friendly
Cleanliness & Comfort
Very nice although our room had a slight musty smell
Belmar Spa & Beach Resort
Lagos

Really loved this hotel. Had I known how great it would be I would probably have preferred to stay longer here than in Lisbon.

Authenticity & Character
Loved the resort feel
Location
Great access to beach
Staff
Everyone accommodating and friendly
Cleanliness & Comfort
The bed was the only thing that wasn’t that comfortable but loved the apartment
Eurostars Porto Douro
Porto

Nice hotel, great buffet. Staff was friendly although one was a bit serious.

Authenticity & Character
Like more boutique hotels
Location
Close enough to the city center while remaining just far away enough for a nice quiet stay.
Staff
Can’t remember names. Most very nice
Cleanliness & Comfort
Bathroom very nice. Views of river pwere great
Activity Reviews
Scenic Voyage along the Douro River aboard an Exclusive Boat
Scenic Voyage along the Douro River aboard an Exclusive Boat
Portugal

Really fun boat tour with amazing views!

Quality of Experience
Private with wine to sip
Guides, Drivers and Staff
Friendly and knowledgeable
Transport
Ricardo always was great
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

We loved this trip - the scenery, river boat trip and visit to Pacheca. Highly recommend.

Quality of Experience
Excellent overall
Guides, Drivers and Staff
Our driver Ricardo was always amazing from the start. He was patient, stopped at places etc. all excursion staff excellent as well.
Transport
Pick up from hotel and dropped us off same place. Always reliable.
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto

Learned a lot about the making of port wine. We were with many people though and when checking in they said we would have a cheese and maybe chocolate pairings but since we’re lumped with many others we were waiting for this. I had to ask and they finally brought us some cheeses.

Quality of Experience
Nice tour
Guides, Drivers and Staff
Didn’t seem to know/remember we had tastings.
Transport
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Our guide Sara was super knowledgeable and took us to so many great places on the walking tour. Had we not done this, probably would not have ventured to all these parts.

Quality of Experience
Guides, Drivers and Staff
Knowledgeable, nice, punctual
Transport
We just walked.
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Aug 06, 2025

Dear Joanna,

Thank you so much for your kind words. It was truly a pleasure to help plan your family’s first trip to Portugal! I’m thrilled to hear that everything from the itinerary to the daily experiences made the journey so special for you.

I’ll be sure to share your feedback with Diana, Ricardo, and Carlos as they’ll be so happy to hear it. We’d love to welcome you back anytime, and I hope your future travels with KimKim are just as memorable.
Your friend in Portugal - João

Amazing, perfectly curated first trip to Portugal for a family of five with young children
Portugal | Jul 2 - Jul 10, 2025

L
Lisa F.
Ashburn, VA | Reviewed on Jul 20, 2025
Across Portugal curated an absolutely perfect first trip to Portugal for our family of five, including three young kids, ages ten, eight, and four. Joao and the team could not have done a better job finding us the perfect resorts in each of our three stays (Lisbon, the Algarve, Cascais) — exactly what we needed in terms of space and accommodations to make traveling with kids stress free and incredibly enjoyable. The experiences booked for us in each place were perfect — magical, high... Read more

Across Portugal curated an absolutely perfect first trip to Portugal for our family of five, including three young kids, ages ten, eight, and four.

Joao and the team could not have done a better job finding us the perfect resorts in each of our three stays (Lisbon, the Algarve, Cascais) — exactly what we needed in terms of space and accommodations to make traveling with kids stress free and incredibly enjoyable.

The experiences booked for us in each place were perfect — magical, high quality experiences that were clearly the best of the best in each spot, allowing us to feel like we saw and experienced so much in the relatively short time we had. My expectations were exceeded in every way: our accommodations, our driver, our activities, and the level of professionalism and ease of communication throughout.

We are not easy people to please, and we were blown away. We hope to return to Portugal again soon to see even more of the country and will certainly use Across Portugal again.

Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jul 21, 2025
Dear Lisa, Thank you so much for your kind and thoughtful words. It truly means the world to us. We are so happy to hear that your family’s first trip to Portugal was such a success and that the accommodations, experiences, and service exceeded your expectations. Creating a smooth and enjoyable journey for a family with young kids is always a special challenge and a real joy, so it is incredibly rewarding to know that everything came together in the right way for you. It was a pleasure... Read more

Dear Lisa,

Thank you so much for your kind and thoughtful words. It truly means the world to us. We are so happy to hear that your family’s first trip to Portugal was such a success and that the accommodations, experiences, and service exceeded your expectations.

Creating a smooth and enjoyable journey for a family with young kids is always a special challenge and a real joy, so it is incredibly rewarding to know that everything came together in the right way for you.

It was a pleasure working with you, and we would love to welcome you back whenever you are ready to explore more of Portugal. There is still so much to see, and we will be here to help make your next adventure just as memorable.

Muito Obrigado!
Your friend in Portugal - João

Joao and team did an excellent job to customi...
Portugal | Jun 27 - Jul 5, 2025

S
Susan B.
Flagami, FL | Reviewed on Jul 06, 2025

Joao and team did an excellent job to customize our experience. Excellent time all around. Thanks to the team!

Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jul 07, 2025

Hi Susan,

Thank you so much for your kind words. I am truly happy to hear you had an excellent time and that the experience felt personalized and enjoyable. It was a real pleasure to help you plan this trip, and I will be sure to pass your thanks along to the rest of the team as well.

If you ever feel like returning to Portugal or exploring Spain, I will be here and happy to help.

Your friend in Portugal,
João