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Across Portugal

Across Portugal is a DMC (Destination Management Company) founded in 2021 and its headquarters are set in mainland Portugal. The company was born from a dream of a group of people who wanted to show their country to travelers. This hardworking team put up an innovative service that makes the preparation of a trip much easier.

Across Portugal aims to be the welcome door to a new era of traveling, offering you all the benefits of an independent tour with none of the work it implies.

We believe that each guest is special, so we are committed to improving your experience by providing a high-quality service. Knowing that experiences are the most unforgettable part of any trip, we specialized our service in making every one of it to be unique, and suitable for you.

Our main goal is to work side by side with you, as we believe that a close relationship is a vital part of this process. As our travel specialists get to know what you like to visit and your favorite way of travel, they will be able to create the best-suited trip program for you. Portugal may be a small country, but it sure offers you a wide variety of experiences. In Across Portugal we are lucky enough to have a team able to suggest to you the best experiences according to your preferences.

Across Portugal is part of the following groups: Portugal Travel Agents, Spain Travel Agents, the Azores Travel Agents

Featured trips & expertise

Top itineraries and travel advice

Recent Trip Reviews for Across Portugal

Superb experience
Portugal | Sep 5 - Sep 15, 2026

Peter
Peter C.
Canada | Reviewed on Sep 17, 2026
From start to finish, this has been a superb experience. Marisa was attentive to our needs, very approachable and friendly, and highly professional in putting together our itinerary, suggesting options, answering questions, reserving hotels and rental cars, arranging tours and tickets as requested, leaving opportunities for us to undertake additional activities, and staying in touch with us during and after our travels. A tour of northern Portugal had long been on our bucket list and came... Read more

From start to finish, this has been a superb experience. Marisa was attentive to our needs, very approachable and friendly, and highly professional in putting together our itinerary, suggesting options, answering questions, reserving hotels and rental cars, arranging tours and tickets as requested, leaving opportunities for us to undertake additional activities, and staying in touch with us during and after our travels. A tour of northern Portugal had long been on our bucket list and came with high expectations. Thanks to Marisa, these were more than met, and the result was an amazingly rich, rewarding, and smooth vacation.

Hotel Reviews
Vila Galé Collection Braga
Braga

This hotel is part of a chain, but is located in an historic building near to the old core of the city. It boasts several swimming pools.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vila Galé Douro Vineyards
Armamar

This hotel is beautifully situated; has fantastic views, welcome swimming pools, and a wine cellar; and is conveniently located for visiting the winelands

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sapientia Boutique Hotel
Coimbra

This is a charming hotel, with sweeping views, ready access to the university and old town, and a lovely courtyard.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
NH Hotel Porto Jardim
Porto

This is a comfortable and conveniently located hotel, and the staff are wonderfully helpful and informative.

Authenticity & Character
This is part of a chain, but it is comfortable and does have a garden and pool.
Location
Very convenient to the old city and the main bridge across the Douro. Getting to the sites across the river is an easy walk.
Staff
Incredibly friendly and helpful staff
Cleanliness & Comfort
Activity Reviews
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal

This was an amazing experience. The meal was great, the staff exceptionally friendly and funny, and the wine tasting was most informative and enjoyable.

Quality of Experience
Quality of Experience
Guides, Drivers and Staff
Guides, Drivers and Staff
Transport
Transport
Scenic Voyage along the Douro River aboard an Exclusive Boat
Scenic Voyage along the Douro River aboard an Exclusive Boat
Portugal

This is a short but worthwhile experience. Our young guide was enormously knowledgeable about the history of the area as well as about viticulture, wines, and the local economy.

Quality of Experience
Guides, Drivers and Staff
Transport
We had no problem in getting to our rendezvous by car and had been given good instructions beforehand about parking.
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto

The Sandeman cellars are a short walk from the hotel, and the tour and tasting were both engaging and very informative. We had an excellent guide in James.

Quality of Experience
Guides, Drivers and Staff
Transport
You get there and back on foot. The walk is steep, but quite manageable.
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Pedro was amazingly knowledgeable and engaging and expertly tailored his comments to our particular interests.

Quality of Experience
Guides, Drivers and Staff
Transport
Every thing was done on foot.
Local specialist: Marisa Agulhas
Marisa
Marisa Agulhas
Local specialist in Lisbon | Replied on Sep 18, 2026

Dear Peter & Hilde,

Thank you so much for your incredibly kind words! It was truly a pleasure helping you plan and arrange your journey through the north of Portugal. Knowing that you had such a rewarding experience means the world to me.

Thank you again for your trust. It was wonderful working with you, and I hope to have the pleasure of welcoming you back to Portugal for another unforgettable journey in the future!
Your Friend in Portugal - Marisa

A Wonderful Trip, Perfectly Planned
Portugal | Aug 23 - Sep 11, 2026

Vickie
Vickie D.
San Jose, CA | Reviewed on Sep 15, 2026
My husband, Steve, and I were interested in visiting Portugal to celebrate our 50th wedding anniversary. We began our research by watching YouTube videos, and one host kept showing up—Pedro Luis. I googled him and discovered that he was affiliated with KimKim. We reached out to Pedro, shared our interests, and from the very beginning, he was wonderful to work with. Pedro put together an amazing trip for us that was perfectly suited to what we wanted to experience. It turned out to be a... Read more

My husband, Steve, and I were interested in visiting Portugal to celebrate our 50th wedding anniversary. We began our research by watching YouTube videos, and one host kept showing up—Pedro Luis. I googled him and discovered that he was affiliated with KimKim. We reached out to Pedro, shared our interests, and from the very beginning, he was wonderful to work with.

Pedro put together an amazing trip for us that was perfectly suited to what we wanted to experience. It turned out to be a truly wonderful and memorable anniversary adventure, and we couldn’t have been happier with how everything came together.We started our adventure in Lisbon and then traveled to the Algarve, Évora, Alcobaça, and Porto, rounding out our time in Portugal. We asked Pedro to add a few days in Barcelona at the end of our trip, which turned out to be a fantastic way to finish our anniversary celebration.
Our itinerary included airport transfers, walking tours, a Fado experience with dinner, e-bike and boat tours, cooking classes, tickets to UNESCO World Heritage sites, and so much more! Every guide we had was knowledgeable, personable, and well informed, making each guided activity that much more enjoyable. Both Steve and I are absolutely horrible with names, so the fact that we can't mention everyone by name is in no way a reflection of the wonderful time we spent with each of them.

We also really appreciated the balance Pedro built into our itinerary. In addition to all of the scheduled tours and activities, we had plenty of time to explore on our own, wander through the cities, and simply enjoy being there without feeling rushed.

I would give each of the tours and activities five stars. There were, however, two that stood out as 5+++: the cooking class at The Paella Club in Barcelona and the Sail Tour, also in Barcelona. Both were exceptional experiences.

The Sail Tour was scheduled for our last day, and it was the perfect way to end our trip. Relaxing on the water, taking in the beautiful surroundings, and reflecting on everything we had experienced made for a truly memorable final day.

We hope to return to Portugal someday, and if we do, there is no question that we will reach out to Pedro again. We would wholeheartedly recommend him to anyone looking for a thoughtful, knowledgeable, and attentive travel planner who can turn a trip into an unforgettable experience.

Hotel Reviews
The One Barcelona
Barcelona
Authenticity & Character
Location
Staff
The staff is eager to help in any way they can.
Cleanliness & Comfort
PortoBay Flores
Porto
Montebelo Mosteiro de Alcobaça Historic Hotel
Alcobaça

This is a very large hotel! Only a few minutes walk to the main square. The only odd thing was if you wanted to go to the pool -- even just to sit -- you had to wear a swiming cap.

M'ar de Ar Aqueduto
Évora
Casa Mãe Lagos
Lagos

This is a lovely hotel, but driving there can be tricky! Look for the parking lot that's actually behind the hotel rather than driving to the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
PortoBay Liberdade
Lisbon

This was our favorite hotel! Perfect location and really friendly staff. We had breakfast each morning and also ate dinner here one night.

Authenticity & Character
Location
It's right in the middle of things.
Staff
Cleanliness & Comfort
Activity Reviews
To Eat Suggestion: Luca´s Rooftop Restaurant (Lagos)
To Eat Suggestion: Luca´s Rooftop Restaurant (Lagos)
Portugal

Luca's is a wonderful restaurant with interesting cocktails and menu.

Premium Dinner Accompanied by Authentic Fado Performance
Premium Dinner Accompanied by Authentic Fado Performance
Lisbon
Authentic Small Group Portuguese Cooking Class in Lisbon
Authentic Small Group Portuguese Cooking Class in Lisbon
Portugal
Paella Cooking Experience
Paella Cooking Experience
Barcelona

So much fun! It was like being caught up in a broadway production. High energy, and tasty recipes.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto
Private Transfer from your hotel to a unique Fado Experience
Private Transfer from your hotel to a unique Fado Experience
Portugal
2h Small Group Classic Sail Tour in Barcelona
2h Small Group Classic Sail Tour in Barcelona
Barcelona

This was one of our favorites!

The Essence of Douro - A River, Wine, and Gastronomy Experience with a Private Driver
The Essence of Douro - A River, Wine, and Gastronomy Experience with a Private Driver
Portugal
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto
Step Back in Time with a Private Guided Tour of Évora and the Bones Chapel!
Step Back in Time with a Private Guided Tour of Évora and the Bones Chapel!
Portugal
Exclusive Boat Tour to Ponta da Piedade Grottoes with a Swimming Stop
Exclusive Boat Tour to Ponta da Piedade Grottoes with a Swimming Stop
Portugal

The rock formations are amazing.

Explore Sintra's Fairytale Villa with a Private Driver and Pena Palace Tickets
Explore Sintra's Fairytale Villa with a Private Driver and Pena Palace Tickets
Portugal
Exploring Lisbon's Riverside on an Exclusive E-Bike Adventure to Belém
Exploring Lisbon's Riverside on an Exclusive E-Bike Adventure to Belém
Lisbon

Super fun!

Lisbon's Historic Odyssey on a Private Walking Tour with Ginjinha & Pastel de Nata
Lisbon's Historic Odyssey on a Private Walking Tour with Ginjinha & Pastel de Nata
Lisbon
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Sep 16, 2026

Hey Vickie,
Thank you so much for your wonderful review and kind words :)
It was truly a pleasure planning this special 50th anniversary trip for you and Steve.
I’m especially happy that the Paella Class and Sail Tour were highlights of your celebration. Thank you for trusting me with such a meaningful journey and for your kind recommendation.
I would be delighted to help you plan another adventure in Portugal someday!
Your friend in Portugal - Pedro

Magical Portugal
Portugal | Aug 31 - Sep 9, 2026

Loretta
Loretta M.
Newark, NJ | Reviewed on Sep 11, 2026
MY sister and I had the most incredible visit to this magnificent country and I could not have experienced this without the superior planning and assistance from Pedro! My visit to Portugal went above and beyond my expectations, which were already pretty high. Our itinerary was built specifically for us and it met every one of my requests and more. I could never have experienced the true closeness we received from our guides, our drivers, our hotels, the sites we visited and the knowledge of... Read more

MY sister and I had the most incredible visit to this magnificent country and I could not have experienced this without the superior planning and assistance from Pedro! My visit to Portugal went above and beyond my expectations, which were already pretty high. Our itinerary was built specifically for us and it met every one of my requests and more. I could never have experienced the true closeness we received from our guides, our drivers, our hotels, the sites we visited and the knowledge of Portugal's history without the professional and caring assistance of Pedro and the people he sent to guide us and help us fulfill all our hopes & expectations. Every one the people we interacted with over our 10 days in Portugal were WONDERFUL. We became close to each one of them and they gave us a new found admiration and respect for Portugal and the cities we visited. Lisboa, Porto, and Cascais were the major cities, but we visited so much more. Our driver for most of the time there, Rui, was very special to us. His knowledge and assistance in all of our travels was amazing and we were sad to leave him, We insisted on learning proper pronunciation and all the history he could share. Ricardo was our second driver and he was wonderful, too. We asked for the same with him and learned so much. Our Historic guides were so knowledgeable! Our first one in Lisboa, Marguerite was overwhelming in her understanding of the history of this country and her manner of telling the stories were moving and beautiful. What an incredible woman ... she brought us to tears (hidden to her I hope) in the descriptions of the dictatorship and the revolution. Ana, our guide in Porto, was truly a walking encyclopedia of the country's history and Porto's history! Our heads were spinning with knowledge. Our culinary class with Chef Pedro was absolutely wonderful. We loved it!
I could go on and on about this trip, but I want to thank Pedro for the amazing job he did with my itinerary and the people he matched us with. I felt that we were so well cared for and all our needs were met in every possible way. Our hotels were beautiful, intimate, with wonderful staff in each. To say we made many friends along the way is an understatement. Knowing that each day Pedro would check in on us as well as Diana and Marisa answering any questions we may have was quite helpful and special. We knew we were in excellent hands. My sister and I have already shared much of our trip with family and friends and KimKim is truly at the top of our suggestions for any future trips.
I feel like there is so much more I want to share, but for now ... thank you from the bottom of our hearts for making this a trip of a lifetime. You truly are the best in the travel industry! I must add one more important note. Along with all the culture, history, and incredible sites & food, it's not complete until I add this, "We had SO SO SO MUCH FUN!"

Hotel Review
Montebelo Vista Alegre Lisboa Chiado Hotel
Lisboa

The Hotel is magnificent and intimate. The staff is truly wonderful! We loved all of them! The food is absolutely amazing. I would definitely return to this hotel!

Authenticity & Character
Location
In the heart of Lisboa!
Staff
Everyone was kind, helpful, charming, and deeply cared for us!
Cleanliness & Comfort
Activity Reviews
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal

This was by far the most amazing meal and the wine tasting was excellent. Sara was our private guide. We learned so much!

Quality of Experience
Guides, Drivers and Staff
Transport
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto

Claudia was our guide and she was wonderful!

Quality of Experience
Guides, Drivers and Staff
Transport
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Portugal
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring the Art of Pastel de Nata on a A Hands-On Culinary Group Experience
Exploring the Art of Pastel de Nata on a A Hands-On Culinary Group Experience
Portugal

Chef Pedro was incredible. We loved this!

Quality of Experience
Guides, Drivers and Staff
Transport
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

Breathtaking sites and beauty.

Quality of Experience
Guides, Drivers and Staff
Transport
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

The palace and gardens were incredible. We loved this!

Quality of Experience
Guides, Drivers and Staff
Transport
Lisbon's Historic Odyssey on a Private Walking Tour with Ginjinha & Pastel de Nata
Lisbon's Historic Odyssey on a Private Walking Tour with Ginjinha & Pastel de Nata
Lisbon

Truly an amazing educational tour of Lisboa. Our guide was incredible and lovely!

Quality of Experience
Guides, Drivers and Staff
Everything! Rui was wonderful!
Transport
We learned so much just from our drivers and their knowledge of Portugal!
Scenic Voyage along the Douro River aboard an Exclusive Boat
Scenic Voyage along the Douro River aboard an Exclusive Boat
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Sep 11, 2026
Hello Loretta,
Thank you so much for your incredibly kind and heartfelt words! It was truly a pleasure helping you and your sister experience Portugal, and I’m delighted to know the trip exceeded your expectations.
Knowing how much you enjoyed the history, culture, food, and especially the people means so much to all of us.
Most importantly, I’m thrilled to hear you had SO SO SO MUCH FUN! That is exactly what we hope for :)
Thank you for trusting us with your journey and for recommending us...
Read more

Hello Loretta,
Thank you so much for your incredibly kind and heartfelt words! It was truly a pleasure helping you and your sister experience Portugal, and I’m delighted to know the trip exceeded your expectations.
Knowing how much you enjoyed the history, culture, food, and especially the people means so much to all of us.
Most importantly, I’m thrilled to hear you had SO SO SO MUCH FUN! That is exactly what we hope for :)
Thank you for trusting us with your journey and for recommending us to your friends and family.
We hope to welcome you back to Portugal again someday!
Your friend in Portugal - Pedro

Beyond Happy and Satisfied with our trip to Portugal
Portugal | Aug 25 - Sep 1, 2026

Patricia
Patricia B.
New York, NY, USA | Reviewed on Sep 08, 2026
Our trip to Portugal was fantastic from beginning to end. Everything that was promised was delivered, and the entire experience felt seamless, thoughtful, and very well executed. I work in the travel industry for a company that provides luxury travel services (Nothing to do with Portugual or Europe), so I’ll admit that I have fairly high standards and can be a little skeptical about turning over the planning of our own family vacation to someone else. Joao very quickly put those concerns... Read more

Our trip to Portugal was fantastic from beginning to end. Everything that was promised was delivered, and the entire experience felt seamless, thoughtful, and very well executed.

I work in the travel industry for a company that provides luxury travel services (Nothing to do with Portugual or Europe), so I’ll admit that I have fairly high standards and can be a little skeptical about turning over the planning of our own family vacation to someone else. Joao very quickly put those concerns to rest.

From the initial contact, he was responsive, thorough, and understood what would make the trip right for our family. Traveling with a 14-year-old, an 18-year-old, and two parents isn’t necessarily an easy audience to please, but Joao created an itinerary that was remarkably well balanced. There was enough planned to make each day interesting and memorable without ever making the trip feel over-scheduled. Everyone had something to enjoy, which is no small accomplishment!

Joao’s attention to detail continued well beyond the planning stage. He checked in with us just before we left, throughout the trip, and again after we returned home. He also remembered that we were celebrating our 31st anniversary, and that personal touch ( with flowers and treates) meant a great deal to us.

Our accommodations were wonderful, well chosen, and very well located. Condes de Azevedo Palace in Porto was a particular highlight and such a memorable place to stay. The locations of all the hotels made exploring easy, whether on foot or using Uber.

Our driver/guides in each city were personable, punctual, friendly and gave us a deeper understanding of the region. The vehicles were immaculate and comfortable.

Perhaps what I appreciated most, especially given my own background in travel, was how effortless the trip felt. I know that “effortless” travel usually means someone has done a great deal of work behind the scenes. Joao clearly had. We were able to simply enjoy Portugal, enjoy our family, and celebrate 31 years together without worrying about the details.

We came home with wonderful memories and an enormous appreciation for Joao and the care he put into our trip. I would absolutely use KimKim again and would recommend Joao without hesitation.

Hotel Reviews
Hotel Cascais Miragem
Cascais

Very spacious. The hotel is being renoveated in two months so any review seems irrelevant but it was great for near term travelers.

Authenticity & Character
Authenticity & Character
Location
Location
Staff
Especially wonderful, knowing the hotel was dosing soon.
Staff
Especially wonderful, knowing the hotel was dosing soon.
Cleanliness & Comfort
Cleanliness & Comfort
Condes de Azevedo Palace
Porto

Beautifullly restored. Loved it.

Authenticity & Character
Location
It wasm very convienent that it had a small parking lot that allowed pick up/dropoff/
Staff
The Manager on Duty was from a sister hotel but but he carried our luggage and went out of his way to get ice for my husbands knee and provide restaurant recommendations.
Cleanliness & Comfort
They don't provide daily housekeeping unless you request. This is fine, we requested and received but I do like to have my room made up daily without any additional effort.
PortoBay Marquês
Lisbon

Comfortable and well located for easy transportation.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
To Eat Suggestion: Brasão - Coliseu
To Eat Suggestion: Brasão - Coliseu
Porto

Although we had a reservation we had to wait. Confusion about our order.

Quality of Experience
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Portugal

Performance was good. Service was terrible, Food was mediocre, Didn't like that the performer came around to sell his CDs.

Quality of Experience
Food
Tickets to Lello Bookshop
Tickets to Lello Bookshop
Porto

It was good but would have benefited from clearer understanding of how the tickets work. The guide for the walking tour didn't seem to know we had tickets and didn't give us clear understanding of how the ticketing system worked.

Quality of Experience
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto
Guides, Drivers and Staff
The Essence of Douro - A River, Wine, and Gastronomy Experience with a Private Driver
The Essence of Douro - A River, Wine, and Gastronomy Experience with a Private Driver
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Sintra's Fairytale Villa with a Private Driver and Pena Palace Tickets
Explore Sintra's Fairytale Villa with a Private Driver and Pena Palace Tickets
Portugal
Discover Lisbon’s Historic Center & Belém in a 3-Hour Tuk Tuk Adventure
Discover Lisbon’s Historic Center & Belém in a 3-Hour Tuk Tuk Adventure
Lisbon
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Sep 08, 2026

Dear Patti,

Thank you so much for your incredibly kind words! It was truly a pleasure planning your family’s journey through Portugal and being part of such a special celebration.

I’m so happy to hear that everyone enjoyed the trip and that everything felt seamless from beginning to end. It was a pleasure having you here, and I hope Portugal will always hold a special place in your family’s memories.

Wishing you all many more wonderful adventures together!
Your friend in Portugal - João

Across Portugal, along with Joao and his team...
Portugal | Aug 19 - Aug 28, 2026

Deborah
Deborah K.
Shaw, DC | Reviewed on Aug 29, 2026
Across Portugal, along with Joao and his team, planned an amazing trip to Portugal for us! Beginning with the initial planning, Joao was attentive and receptive to what we were looking for in our vacation, and willing to update the details as we shifted our ideas of what we wanted. We loved the hotels and the tours he recommended and then booked for us (which made things so easy!). Probably the thing that stood out the most for us is that his job didn’t end once we paid for the trip. He and... Read more

Across Portugal, along with Joao and his team, planned an amazing trip to Portugal for us! Beginning with the initial planning, Joao was attentive and receptive to what we were looking for in our vacation, and willing to update the details as we shifted our ideas of what we wanted. We loved the hotels and the tours he recommended and then booked for us (which made things so easy!). Probably the thing that stood out the most for us is that his job didn’t end once we paid for the trip. He and his team were readily available throughout the trip via a WhatsApp chat group for any questions or concerns we had. They responded quickly to our questions and checked in with us frequently.
We highly recommend Across Portugal to others who are planning to visit!!

Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Aug 30, 2026

Dear Deborah,

Thank you so much for your kind words! It was truly a pleasure planning your trip and getting to know what you were looking for along the way. I’m especially happy to hear that you felt well looked after during your time in Portugal - that means a lot to us!

It was great having you here, and I hope our paths cross again someday!

Your friend in Portugal - João

The BEST! I have never had better customer s...
Portugal | Aug 17 - Aug 21, 2026

S
Shari J.
Deerfield Beach, FL, USA | Reviewed on Aug 28, 2026
The BEST!
I have never had better customer service from a travel agency ... ever! Diana sent a note every evening detailing what we would be doing the next day that included links as well as the driver's names, times, etc. She also sent a note every day asking how our day went.
My cousin cut his hand and she was gave us all our options from hospitals, to doctors to everything we would need to get it handled.
I was so impressed and will be sure to recommend her to anyone I know going to...
Read more

The BEST!
I have never had better customer service from a travel agency ... ever! Diana sent a note every evening detailing what we would be doing the next day that included links as well as the driver's names, times, etc. She also sent a note every day asking how our day went.
My cousin cut his hand and she was gave us all our options from hospitals, to doctors to everything we would need to get it handled.
I was so impressed and will be sure to recommend her to anyone I know going to Portugal.
Thank you to Kimkim to find us such a gem to work with - I will definitely be recommending them as well.

Hotel Reviews
PortoBay Teatro
Porto

I really enjoyed this Boutique hotel. The breakfast was great and the servers Gabriel and Amiro knew me every morning and ordered my omelet right away. We also ate dinner here and the food was also excellent in the regular restaurant, The only thing I didn't like is the bathroom. The sink was in between a room for the toilet and a room for the shower so there was no privacy. Also, the doors slid open to go in and they were very loud so it was hard to be quiet when using them in the middle of the night without waking my roommate. The hotel was centrally located and we were able to walk everywhere. Right around the corner from the train station with the gorgeous tiles and the Flower street with many shops and fun places to go.

Authenticity & Character
Location
Many places within walking distance
Staff
the servers were amazing as well as the front desk
Cleanliness & Comfort
I didn't like that the shower did not have privacy.
Hotel Lisboa Plaza
Lisbon

Very centrally located and could walk to many of the places we wanted to see. The staff, Joao in particular, as well as Bruno, was great! They met our needs very quickly - we always need 2 extra towels and they would bring them right away. The breakfast included as over the top! Everything was great. The ladies in the breakfast room were so friendly and helpful. I enjoyed this hotel - beds were comfortable, great shower.

Authenticity & Character
great hotel
Location
close to many places
Staff
Loved Joao and Bruno! So helpful
Cleanliness & Comfort
Housekeeping always kept the room clean.
Local specialist: Diana Mota
Diana
Diana Mota
Local specialist in Lisbon | Replied on Aug 31, 2026

Hi Shari

You‘re the best! 🤩

I’m super happy to hear how much you loved the trip and how you felt our support throughout your trip. As I said, we’re here for you to make sure you were comfortable during your lovely trip! Also, great to hear you liked your accommodation units. They play a key role in your vacation!

Thank you again for trusting our team!

Your friend in Portugal - Diana

A company above and beyond all the competition!
Portugal | Aug 10 - Aug 19, 2026

J
Jacqueline B.
Miami, FL | Reviewed on Aug 21, 2026
From start to finish Pedro was amazing. Very responsive and accessible. He tailored our trip perfectly to fit our family and to accommodate my 4 year old grand daughter. The hotels were amazing and the local guides extremely knowledgable. The price was excellent for the value we received. The drivers were excellent as well as being knowledgable about the local areas. On top of exceeding my expectations for the trip, Pedro and his team went above and beyond to assist our family after the... Read more

From start to finish Pedro was amazing. Very responsive and accessible. He tailored our trip perfectly to fit our family and to accommodate my 4 year old grand daughter. The hotels were amazing and the local guides extremely knowledgable. The price was excellent for the value we received. The drivers were excellent as well as being knowledgable about the local areas.

On top of exceeding my expectations for the trip, Pedro and his team went above and beyond to assist our family after the completion of the trip when our flight was unexpectedly cancelled due to maintenance issues. While all passengers were scrambling to find accommodations for the night I reached out to the team and they promptly responded and arranged wonderful and close accommodations for the night and even assisted my daughter-in-law the next day since our group had been split up and she was traveling alone with a four year old. I will choose this company again in the future.

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Aug 22, 2026

Dear Jacqueline,
Thank you so much for your kind words! It was a real pleasure to plan your family’s trip and make sure everything was comfortable and enjoyable.
I am especially glad that our support was important during those most stressful moments after your flight cancellation. Being there for our travelers when they need us most is something we truly value.
It was a pleasure having your family with us, and I hope to welcome you back again in the future!
Your friend in Portugal - Pedro

Pedro was very attentive to our groups needs....
Portugal | Jul 31 - Aug 12, 2026

Jeannine
Jeannine M.
Chicago, IL | Reviewed on Aug 18, 2026
Pedro was very attentive to our groups needs. He helped curate the most perfect itinerary for my parents in their 70s, my husband and I who are middle-aged, down to our preteen and teenagers. Everyone had such an amazing time. The attention to detail and thoughtfulness of the schedule and the activities was 10 out of 10. Pedro constantly checked in and made sure if we had any questions or concerns he was accessible to us. His selection of companies for our Tours, our... Read more

Pedro was very attentive to our groups needs. He helped curate the most perfect itinerary for my parents in their 70s, my husband and I who are middle-aged, down to our preteen and teenagers.

Everyone had such an amazing time. The attention to detail and thoughtfulness of the schedule and the activities was 10 out of 10.

Pedro constantly checked in and made sure if we had any questions or concerns he was accessible to us.

His selection of companies for our Tours, our transportation, and our accommodations were way nicer, and more perfect than I could’ve found myself

I would highly recommend Kim Kim. And I would also very highly recommend Pedro. He did a great job and was super professional kind, and responsive.

Hotel Reviews
Casa Mãe Lagos
Lagos

The staff was super friendly and professional Our villa was top notch and a dream! The breakfast and food options were delicious. The location was also perfect. Great for our family of 6 :)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Cascais Miragem
Cascais

The staff was super friendly and professional Our family suite was great! The breakfast and food options were delicious. The location was also perfect. Great for our family of 6 :)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
PortoBay Liberdade
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tivoli Avenida Liberdade Lisboa—A Leading Hotel of the World
Lisbon

The staff was super friendly and professional. Pit rooms were perfect. ! The breakfast and food options were delicious. The location was also perfect. Great for our family of 6 :) The slippers and daily breakfast made us feel like royalty:)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Lisbon's Historic Odyssey on a Private Walking Tour with Ginjinha & Pastel de Nata
Lisbon's Historic Odyssey on a Private Walking Tour with Ginjinha & Pastel de Nata
Lisbon

Sadly I can’t remember his name ( but not because he was unremarkable.) our guide was the perfect pace for our family of six. He was very informative, upbeat, interested in his material, and very friendly. We love learning about the history, and he also added his own flare when presenting. Even my preteen and teenagers enjoyed the history walk. And the samples of alcohol and pastries were also delicious.

Quality of Experience
Guides, Drivers and Staff
Transport
Exclusive Boat Tour to Ponta da Piedade Grottoes with a Swimming Stop
Exclusive Boat Tour to Ponta da Piedade Grottoes with a Swimming Stop
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Private Driver: Exploring the Algarve’s Hidden Gems
Full-Day Private Driver: Exploring the Algarve’s Hidden Gems
Portugal

George was so great. He was professional, kind and very friendly. He had so much knowledge and passion for his job!

Quality of Experience
No
Guides, Drivers and Staff
Transport
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Aug 18, 2026

DearJeannine,
Thank you so much for your kind words and for taking the time to share your experience.
I’m especially happy to hear that the itinerary worked so well for everyone, from your parents to the younger members of the family.
Thank you again for your trust and recommendation. I hope you all took home wonderful memories from Portugal, and I’d be delighted to help you plan another adventure in the future!
Your friend in Portugal - Pedro

It was a great trip overall. Everything went ...
Portugal | Aug 2 - Aug 14, 2026

Pooja
Pooja S.
Ashburn, VA | Reviewed on Aug 15, 2026
It was a great trip overall. Everything went smoothly. We had open days scheduled where we were able to add things on our own too. It was our first trip to Portugal. The place is amazing. The people were very kind. Even found great food as we are vegans and sometimes not so easy to find a lot of options. Read more

It was a great trip overall. Everything went smoothly. We had open days scheduled where we were able to add things on our own too. It was our first trip to Portugal. The place is amazing. The people were very kind. Even found great food as we are vegans and sometimes not so easy to find a lot of options.

Hotel Reviews
Olissippo Oriente
Lisbon

Next to a train station and shopping mall. We needed an adaptor so we were able to walk to the mall and purchase that.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Condes de Azevedo Palace
Porto

Loved the character of this hotel. Lots of places to walk to from here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sapientia Boutique Hotel
Coimbra

If you're visiting Coimbra, this is a good hotel to be at.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
PortoBay Marquês
Lisbon

Right at the center of the city, but not at the very busy center. Could walk from here, but we ended up taking Bolt to most places since we were tired from walking in the heat.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Our guide was knowledgeable and explained very well the sites and other interesting things about the city

Quality of Experience
Guides, Drivers and Staff
Transport
Unraveling the Timeless Charms of Braga and Guimarães with a Private Driver
Unraveling the Timeless Charms of Braga and Guimarães with a Private Driver
Porto

Braga was beautiful. Guimarez was more of a castle thing but doing both in one day got us exhausted. Braga was the first stop and we enjoyed it a lot more. I think their walking strip of the historic town was nicer than in Guimares.

Quality of Experience
Guides, Drivers and Staff
Transport
Relaxation and Discovery: A Perfect Day of Leisure in Porto
Relaxation and Discovery: A Perfect Day of Leisure in Porto
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Discover Coimbra on an Exclusive Guided Walking Tour
Discover Coimbra on an Exclusive Guided Walking Tour
Coimbra

Guide was great, but Coimbra was hot so we were only thinking when are we going to get into the shade. But learned a lot of the history behind the castle and university and the library.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring the Art of Pastel de Nata on a A Hands-On Culinary Group Experience
Exploring the Art of Pastel de Nata on a A Hands-On Culinary Group Experience
Portugal

I was disappointed that vegan nata was just the same but without the eggs. I was hoping they were going to add a substitute. I had made this clear with Diana multiple times, and had even talked about removing this item. But I was encouraged to keep it. Also all 4 in the family did not need to do this because everyone ends up getting the nata and that's too many.

Quality of Experience
Guides, Drivers and Staff
Transport
Engage in the Art of Tiles by joining a Workshop in Porto
Engage in the Art of Tiles by joining a Workshop in Porto
Porto

Enjoyed painting tiles, and a quiet focused time doing it.

Quality of Experience
Guides, Drivers and Staff
Transport
Discovering Belém's Charm on a Tuk-Tuk Ride
Discovering Belém's Charm on a Tuk-Tuk Ride
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Discover Sintra on a Group Tour with Pena Palace Tickets and a Scenic Stop at Cabo da Roca
Discover Sintra on a Group Tour with Pena Palace Tickets and a Scenic Stop at Cabo da Roca
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
About: Lisboa Oriente
About: Lisboa Oriente
Lisbon

Took the train to Porto and then back. It was quite convenient. The station is good.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Diana Mota
Diana
Diana Mota
Local specialist in Lisbon | Replied on Aug 17, 2026
Hi Pooja, Thank you very much for your detailed feedback! I’m really glad to hear that, overall, you and your family had such a smooth and pleasant experience in our home country. It really means a lot to us! I’m also happy to hear that you enjoyed each of the hotels you stayed at! Accommodation plays a key role in a trip, so I’m glad you liked our recommended hotels. Regarding the Pastel de Nata workshop, I’m sorry to hear that it didn’t fully meet your expectations. The team do their... Read more

Hi Pooja,

Thank you very much for your detailed feedback! I’m really glad to hear that, overall, you and your family had such a smooth and pleasant experience in our home country. It really means a lot to us! I’m also happy to hear that you enjoyed each of the hotels you stayed at! Accommodation plays a key role in a trip, so I’m glad you liked our recommended hotels.

Regarding the Pastel de Nata workshop, I’m sorry to hear that it didn’t fully meet your expectations. The team do their best to keep the experience as close as possible to the traditional recipe, but I completely understand that it may not have been exactly what you were hoping for a vegan. We’ll be in touch with the team to see how it can be improved.

Thank you again for sharing your thoughts. Your feedback is truly appreciated!

Looking forward to welcoming you back to Portugal

Your friend in Portugal – Diana 😊

Late last fall I started looking at trips for...
Portugal | Jul 31 - Aug 12, 2026

K
K M.
Chicago, IL | Reviewed on Aug 13, 2026
Late last fall I started looking at trips for the family and found a National Geographic trip to Portugal that looked interesting. My daughter-in-law (part of the family going on the trip) found KimKim online, and that is how we started communicating with Pedro Luis. We had a few written conversations then spoke on the phone to work out what itinerary options seemed best. The price was higher than the group tour, but it was also definitely much more flexible and that had a lot of appeal for... Read more

Late last fall I started looking at trips for the family and found a National Geographic trip to Portugal that looked interesting. My daughter-in-law (part of the family going on the trip) found KimKim online, and that is how we started communicating with Pedro Luis. We had a few written conversations then spoke on the phone to work out what itinerary options seemed best. The price was higher than the group tour, but it was also definitely much more flexible and that had a lot of appeal for us. So we signed up for a two-part tour: the first part (Lisbon, Algarve, and Cascais) was for the 3-generation family, and the second part (up to Porto for 3 nights) for the 2 retired folks after the younger ones returned to the US for work and school. It all worked out perfectly.

I'm not sure what is the most memorable part of the trip. So many places were interesting and/or fun. The Pena Palace, Joanine Library in Coimbra, the Douro Valley, the various boat tours--all these and more were great.

A few more detailed comments: (1) The itinerary that Pedro worked out was perfect for the family. Everyone enjoyed the trip immensely. (2) It all worked: the expected tickets were all booked, the hotels were all booked, drivers showed up when and where they were scheduled to show up. Everything was very smooth, with no glitches. This is how it is supposed to happen! (3) All of the drivers, boat captains, and tour guides were competent, polite, very informative, gracious, sufficiently flexible, attentive to our needs, and responsive to our requests. For example, on two occasions, we didn't really want a large fancy lunch; we just wanted a sandwich. In each case, the driver knew of a not-so-touristy place that had exactly what we wanted. And oh my, those sandwiches were simply the best! I'm sure they knew of other fancier restaurants if that is what we had asked for, but we didn't want that. (4) All the drivers, boat captains, and tour guides spoke English at a sufficiently high level for effective communication, which was great. Communication was never a problem and we really enjoyed visiting with them all. (5) The hotels were spectacular. Very lovely choices. The staff at all the hotels were all very professional and helpful and again, all spoke English. (6) We had no issues to resolve, but I felt confident that Pedro or one of his colleagues would have been available to help resolve any problems if they had occurred. Pedro regularly kept in touch with us during the trip and provided us contact information in case of any problem.

In summary, let me say that I am generally reluctant to recommend much of anything because other people have different perspectives and so I usually resist "recommending", but we have already recommended KimKim to one family member who plans to travel to Spain in the near future and to one couple who we chatted with in an elevator ride!

Thanks, Pedro, for a great trip. We really enjoyed our time in Portugal.

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Aug 14, 2026

Dear Katherine,
Thank you so much for your wonderful and thoughtful feedback - it really means a lot.
It was truly a pleasure planning your family’s trip, and I am super happy to hear that everything went smoothly and that everyone enjoyed Portugal so much :)
And thank you for recommending us to your family and friends, looking forward to assist them with their trips.
It was lovely working with you and your family, and I hope you take home many wonderful memories from Portugal!
Your friend in Portugal - Pedro