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Across Portugal

Across Portugal is a DMC (Destination Management Company) founded in 2021 and its headquarters are set in mainland Portugal. The company was born from a dream of a group of people who wanted to show their country to travelers. This hardworking team put up an innovative service that makes the preparation of a trip much easier.

Across Portugal aims to be the welcome door to a new era of traveling, offering you all the benefits of an independent tour with none of the work it implies.

We believe that each guest is special, so we are committed to improving your experience by providing a high-quality service. Knowing that experiences are the most unforgettable part of any trip, we specialized our service in making every one of it to be unique, and suitable for you.

Our main goal is to work side by side with you, as we believe that a close relationship is a vital part of this process. As our travel specialists get to know what you like to visit and your favorite way of travel, they will be able to create the best-suited trip program for you. Portugal may be a small country, but it sure offers you a wide variety of experiences. In Across Portugal we are lucky enough to have a team able to suggest to you the best experiences according to your preferences.

Across Portugal is part of the following groups: Portugal Travel Agents, the Azores Travel Agents

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Recent Trip Reviews for Across Portugal

Magical first trip to Portugal!
Portugal | Jul 8 - Jul 20, 2025

Court
Court D.
San Carlos, CA | Reviewed on Jul 28, 2025
We had such a wonderful trip to Portugal! Exploring and eating our way from Lisbon to Porto to the Algarve, and finishing in Cascais! All in all it was the perfect break from work & school. Diana was a joy to work with from the start; she took the effort to understand what we were looking for, the types of experiences we enjoy, and made many spot-on recommendations for things for us to check-out during our days without any activities scheduled. She booked us unique, lovely places to... Read more

We had such a wonderful trip to Portugal! Exploring and eating our way from Lisbon to Porto to the Algarve, and finishing in Cascais! All in all it was the perfect break from work & school.

Diana was a joy to work with from the start; she took the effort to understand what we were looking for, the types of experiences we enjoy, and made many spot-on recommendations for things for us to check-out during our days without any activities scheduled. She booked us unique, lovely places to stay that were in the heart of the experiences we were after which made getting out super convenient. And she and the team checked-in every day to make sure the trip was proceeding well, and that we had whatever we needed when it came to transfers, activities, etc.

Throughout, our guides and drivers were knowledgeable, friendly, and very steeped in the local culture & scene, resulting in a trip that was very unique and full of color. We felt safe and welcome everywhere we went, and I really appreciated the efforts they each took to provide us options and tailor the experience to something that worked for me and my kids (17 & 14). Specifically there were two drivers who really stood out for myself and my kids; Ricardo (who drove us to/about Douro Valley, as well as our transfer down to Lagos), and Duarte (who brought us from the Algarve to Cascais, as well as our day touring Sintra, and to our very special dinner) — they were exceptional. Both went out of their way to ensure our respective trips and tours really accommodated us, and they created a fun atmosphere, and provided a lot of fantastic recommendations and tips for our trip.

The KimKim team & all of their contacts really contributed to making this a magical & unforgettable first visit to Portugal!

Hotel Reviews
Hotel Cascais Miragem
Cascais

Excellent hotel with top-notch service. Beautiful vistas, with very clean rooms, excellent beds, and a delicious breakfast service. Hotel staff were very welcoming, and table staff for dinner, breakfasts, and poolside were always gracious, warm, and very attentive. It’s a lovely sea-side walk from the hotel to downtown Cascais for shopping, dining, etc. The gym (managed by Holmes Place) is a top notch gym with tons of equipment (many multiples of treadmills, stepping machines, bikes, etc.), plenty of free weight, dumbbells, kettlebells, etc. We really enjoyed the splurge of having a private seaside balcony where we could relax and watch the ships go by in the afternoon before dinner.

Location
Staff
Cleanliness & Comfort
Cascade Wellness Resort
Lagos

Excellent if remote resort, with stunning cliffside views, wonderful swimming pool, and welcoming staff. The rooms were comfortable, with firm bedding, and spacious seating. The ability to walk out cliffside in the morning or evening was a big plus. The resort is located an easy 10 minute ride to the quaint shopping / restaurants of old town Lagos. The gym was very serviceable, with plenty of equipment for a handful of users at a given time.

Location
Really loved being able to walk along the cliffs early in the morning.
Cleanliness & Comfort
Infante Sagres
Porto

Gorgeous hotel in a great urban environment; steps from fantastic restaurants, and a short jaunt to shopping. The interior of the hotel offered a lot of grand character, from the sweeping staircase to the decorated, comfortable rooms. The staff were welcoming and provided great service throughout our stay. The breakfast palette was solid, but the staff was especially attentive and gracious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
PortoBay Liberdade
Lisbon

Fabulous hotel! Great service staff from the front desk, to the bar(s), to the restaurant. We thought the hotel was in a good location, a quieter neighborhood but easy to walk to downtown or the highlight spots. Breakfasts were some of the best of the trip, and we enjoyed hanging out on the rooftop bar for a late day snack & a refreshing drink. We didn’t get a chance to use the spa, but it looked quite well done and appropriate to the setting. Rooms were clean, moderately elegant, but the beds were fantastic!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Exploring Porto's Rich History on an Exclusive Gastronomic Tour Through Time
Exploring Porto's Rich History on an Exclusive Gastronomic Tour Through Time
Porto

What a wonderful exploration this was! Our guide was fantastic, offering plenty of historical and contemporary pieces of color that informed our view of the city, while also offering plenty of tips and suggestions for things for us to check out during our down time in Porto. Each place we visited along the tour was wonderful; the hosts were always warm and gracious, and the food was a unique and fun (and filling!) peak into Porto culture. Meia.Duzia was a very unique stop we enjoyed. We were truly stuffed with delicious foods and wine by the time we made it to the final destination for ice cream (Chocolataria Equador), but that’s probably for the best since if I’d had any more room, I would have gotten another round of ice cream — I had the basil & lemon with sea salt and olive oil which was phenomenal!!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Diana Mota
Diana
Diana Mota
Local specialist in Lisbon | Replied on Jul 29, 2025

Hey Court,
I’m sooo happy to hear you had an amazing time - especially with the boys! We always try to make sure everything’s spot on, so I’m really glad it all came together. Also, the hotels make such a difference on the trip, so I’m thrilled you liked the ones we picked for your family!

Finally, yep, the drivers are total stars - I’ll definitely share your kind words with them. The same for our guide in Porto 😊
Can’t wait to plan the next trip with you!
Your friend in Portugal - Diana

Amazing Trip to Portugal
Portugal | Jul 20 - Jul 26, 2025

M
Manoj I.
Chicago, IL | Reviewed on Jul 27, 2025
Our trip was super well planned and organized. We packed a ton in just 6 days and got to see so many of Portugal’s best spots. The planning was spot on and the timing was perfect so we could do everything we wanted to. We had amazing guides, including our drivers Henrique and Ricardo, who took us on a safe and efficient journey through Portugal. They also gave us great tips, knowledge of the region, and history. We had great city tours with Margarita and Sara who really took us deep into the... Read more

Our trip was super well planned and organized. We packed a ton in just 6 days and got to see so many of Portugal’s best spots. The planning was spot on and the timing was perfect so we could do everything we wanted to. We had amazing guides, including our drivers Henrique and Ricardo, who took us on a safe and efficient journey through Portugal. They also gave us great tips, knowledge of the region, and history. We had great city tours with Margarita and Sara who really took us deep into the history, sites, and culture of Lisbon and Porto. It was an incredible trip. We wish we had more time to spend and explore even more of this amazing country!

Hotel Reviews
PortoBay Liberdade
Lisbon

Amazing hotel. Super posh and great location. Does require a short Uber ride to get to the cultural areas, but otherwise, great location for shopping and simply walking around. Would stay here again

Authenticity & Character
Location
Near the Avenue de Liberadade
Staff
Cleanliness & Comfort
Cénica Porto Hotel, Curio Collection by Hilton
Porto

received a suite for our family. Amazing size! A little bit on the outskirts of the main city area, but certainly walkable to downtown Porto.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Cascais Miragem
Cascais

Amazing resort with fantastic views. Great pool, both indoor and outdoor. Easy to access the promenade to walk to downtown Cascais. Great service. Very luxurious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

Our driver Henrique was an absolute gem! We had an incredible tour of the area, and Henrique took us on a stroll through the charming downtown Sintra. He shared his insider knowledge, telling us what was worth seeing and doing, and what wasn’t. We truly immersed ourselves in Sintra’s rich history and stunning sites, and Henrique made it an unforgettable experience. Thanks a bunch for making our trip so amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon

Our tour guide, Margarita, was incredible! She totally customized the tour for our 6 and 10-year-olds, keeping them super engaged. The adults had a blast too, learning all about the sights, culture, and history of Lisbon. We even tried Ginjinha and Santini’s ice cream - it was delicious! This tour truly gave us an in-depth look into Lisbon’s rich history.

Quality of Experience
Guides, Drivers and Staff
Transport
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Great tour with Sara. Really learned about the history of Porto and saw the city. Was a great experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

The landscapes here are absolutely breathtaking! The drive into the Duoro valley was excellent. Our driver, Ricardo, was an absolute gem and navigated the difficult roads beautifully. Not only did we learn a ton about the area’s history and culture, but the drive was also super entertaining and insightful. The boat tour was incredible! It was so calm and peaceful, and we got to see the wineries from a whole new perspective. The lunch at the winery was also amazing - it was an experience like no other. We left super full and satisfied, and I can’t wait to come back!

Quality of Experience
Guides, Drivers and Staff
Transport
Douro Valley Vineyard Delightful Lunch Experience
Douro Valley Vineyard Delightful Lunch Experience
Portugal

Amazing gourmet lunch. Delicious food. Excellent vegetarian options. Huge portion sizes. Left super full!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Scenic Voyage along the Douro River aboard an Exclusive Boat
Scenic Voyage along the Douro River aboard an Exclusive Boat
Portugal

Very scenic and relaxing. The cool breezes with beautiful landscapes made it magical!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Jul 28, 2025
Hey Manoj,
Thank you so much for your kind words! :)
I am super happy to hear your trip went so smoothly and that you were able to experience so much of what Portugal has to offer in just six days. It is wonderful to know that Henrique, Ricardo, Margarita, and Sara made such a positive impact on your journey - I will be sure to pass along your appreciation to them. It means a lot to us that the itinerary and timing worked well for you, and that you felt both the planning and the experience... Read more

Hey Manoj,
Thank you so much for your kind words! :)

I am super happy to hear your trip went so smoothly and that you were able to experience so much of what Portugal has to offer in just six days. It is wonderful to know that Henrique, Ricardo, Margarita, and Sara made such a positive impact on your journey - I will be sure to pass along your appreciation to them.

It means a lot to us that the itinerary and timing worked well for you, and that you felt both the planning and the experience were on point. Portugal has so many incredible layers to explore, and I would love to help you dive even deeper the next time you visit.

Looking forward to welcoming you back someday soon.
Your Friend in Portugal - Pedro

Awesome first trip to Portugal
Portugal | Jul 6 - Jul 12, 2025

T
Tahira C.
Newark, NJ | Reviewed on Jul 22, 2025
Our Portugal trip was better than expected and we are looking forward to another visit to explore more. Margarida (spelling ?) was our walking tour guide in Lisbon and she was knowledgeable, friendly, and fun. She helped provide a balanced welcome into Portugal's history, culture, and food that made us appreciate our surroundings and the country. Duarte was a friendly and knowledgeable driver/guide for Sintra and to/from Lagos. His unique background being a race car driver living in the... Read more

Our Portugal trip was better than expected and we are looking forward to another visit to explore more. Margarida (spelling ?) was our walking tour guide in Lisbon and she was knowledgeable, friendly, and fun. She helped provide a balanced welcome into Portugal's history, culture, and food that made us appreciate our surroundings and the country.

Duarte was a friendly and knowledgeable driver/guide for Sintra and to/from Lagos. His unique background being a race car driver living in the Unite States and personal history and experiences made our time in the car feel special. He was safe, friendly and went above and beyond to ensure our comfort and a positive experience.

Rodrigo drove us for a day in Lagos and Algarve and introduced us to some of the most beautiful beaches we've been to! He was friendly and easy to communicate with.

Marcos was our friendly driver to and from the Afronation concert and he made sure we got to and from safely.

Hotel Reviews
Lagos Avenida Hotel
Lagos

I loved the decor and views at this hotel. It was very easy to walk to the shops, marina, and restaurants nearby.

Authenticity & Character
The modern beachy but laid back vibes. The style was great at the hotel overall although the bathroom/room combo with the curtain for privacy was a tad tricky and less practical at times.
Location
Staff
Breakfast staff was very friendly.
Cleanliness & Comfort
Everything was clean and breakfast was superb.
Vila Galé Cascais
Cascais

The hotel was clean, large, and had a beautiful outdoor and pool area. It was located across from the water with easy walking access to the town for restaurants and shopping which was great. It was a bit dark in the hallways of the hotel leading to our room and the hotel is due for some updates overall, particularly in the rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Everything was clean and comfortable with ample space in the room to spread out. I liked the balcony/terrace; it was very relaxing and quiet.
Hotel Britania Art Deco
Lisbon

I really liked the Art Deco decor and history of the hotel. The staff was very friendly and breakfast was delicious. The hotel was clean, quiet, easily walkable to local restaurants and shopping. I enjoyed the bath/body products in the hotel.

Authenticity & Character
Location
Staff
Staff was kind and personable with good recommendations for food nearby.
Cleanliness & Comfort
I liked the robe and slippers.
Activity Reviews
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon

I liked the food tastings. Our guide was very knowledgeable and friendly (Margarida). We handled the walking okay but the hills would have been very challenging if I came with my parents or other family members.

Quality of Experience
a nice mix of food, culture, history and lifestyle.
Guides, Drivers and Staff
Transport
a good walk but not easy in the heat or if hills or stairs are challenging.
 Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Portugal

I liked how it was personal. Jorge was knowledgeable with a good sense of humor. He made the ride feel more safe and calm even with the waters being rough that day. Loved the fresh fruit; it was sweet and refreshing.

Quality of Experience
Guides, Drivers and Staff
Transport
To Eat Suggestion: Honest Greens (Avenida)
To Eat Suggestion: Honest Greens (Avenida)
Lisbon

Delicious healthy food that was less than 2 blocks from our hotel. the staff was friendly and the atmosphere was fresh, spacious, and comfortable.

Quality of Experience
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

Sintra and the Villa/castle was beautful to see although it was very slow due to crowds. We stood a lot moving slowly through the property. A heads up on the microclimate could have been helpful as it was chilly at times.

Quality of Experience
Guides, Drivers and Staff
Our driver Duarte was friendly and knowledgeable throughout the tour. He also recommended a great seafood restaurant and pastries which we enjoyed. Glad we passed through Cascais on the way back to Lisbon as it was beautiful and sunny.
Transport
the care was clean, modern, comfortable and we felt safe. Thankful for the bottled water.
Local specialist: Diana Mota
Diana
Diana Mota
Local specialist in Lisbon | Replied on Jul 22, 2025

Hi Tahira,
We’re so glad to hear that everyone played a part in making your trip amazing - especially the drivers and guides. They really are 5-stars and feel more like local friends than anything else. It’s that personal vibe we love to bring to every trip, and what we think makes it truly special. Can’t wait to have you back for another adventure in Portugal!
See you soon!😊
Your friend in Portugal - Diana

Amazing, perfectly curated first trip to Portugal for a family of five with young children
Portugal | Jul 2 - Jul 10, 2025

L
Lisa F.
Ashburn, VA | Reviewed on Jul 20, 2025
Across Portugal curated an absolutely perfect first trip to Portugal for our family of five, including three young kids, ages ten, eight, and four. Joao and the team could not have done a better job finding us the perfect resorts in each of our three stays (Lisbon, the Algarve, Cascais) — exactly what we needed in terms of space and accommodations to make traveling with kids stress free and incredibly enjoyable. The experiences booked for us in each place were perfect — magical, high... Read more

Across Portugal curated an absolutely perfect first trip to Portugal for our family of five, including three young kids, ages ten, eight, and four.

Joao and the team could not have done a better job finding us the perfect resorts in each of our three stays (Lisbon, the Algarve, Cascais) — exactly what we needed in terms of space and accommodations to make traveling with kids stress free and incredibly enjoyable.

The experiences booked for us in each place were perfect — magical, high quality experiences that were clearly the best of the best in each spot, allowing us to feel like we saw and experienced so much in the relatively short time we had. My expectations were exceeded in every way: our accommodations, our driver, our activities, and the level of professionalism and ease of communication throughout.

We are not easy people to please, and we were blown away. We hope to return to Portugal again soon to see even more of the country and will certainly use Across Portugal again.

Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jul 21, 2025
Dear Lisa, Thank you so much for your kind and thoughtful words. It truly means the world to us. We are so happy to hear that your family’s first trip to Portugal was such a success and that the accommodations, experiences, and service exceeded your expectations. Creating a smooth and enjoyable journey for a family with young kids is always a special challenge and a real joy, so it is incredibly rewarding to know that everything came together in the right way for you. It was a pleasure... Read more

Dear Lisa,

Thank you so much for your kind and thoughtful words. It truly means the world to us. We are so happy to hear that your family’s first trip to Portugal was such a success and that the accommodations, experiences, and service exceeded your expectations.

Creating a smooth and enjoyable journey for a family with young kids is always a special challenge and a real joy, so it is incredibly rewarding to know that everything came together in the right way for you.

It was a pleasure working with you, and we would love to welcome you back whenever you are ready to explore more of Portugal. There is still so much to see, and we will be here to help make your next adventure just as memorable.

Muito Obrigado!
Your friend in Portugal - João

Amazing trip to Portugal - every last detail was attended to
Portugal | Jul 5 - Jul 14, 2025

Nicole
Nicole W.
Los Angeles, CA | Reviewed on Jul 19, 2025
Our trip to Portugal was amazing! We originally planned to go to visit the NOS Alive music festival and decided to build a family vacation around that. I literally knew nothing about Portugal, and in my research, stumbled upon the Kimkim site. I entered my goals - see the country, have a little adventure and a little relaxation, and Pedro worked his magic. With his expertise of the country, he planned a perfect itinerary for our trip (which included myself, my husband and our 13 year old). ... Read more

Our trip to Portugal was amazing! We originally planned to go to visit the NOS Alive music festival and decided to build a family vacation around that. I literally knew nothing about Portugal, and in my research, stumbled upon the Kimkim site. I entered my goals - see the country, have a little adventure and a little relaxation, and Pedro worked his magic. With his expertise of the country, he planned a perfect itinerary for our trip (which included myself, my husband and our 13 year old). Communication leading up to the trip was very responsive and we felt totally prepared as we departed on July 4th.

We were first greeted by our driver Pepe - he messaged us when we landed to let us know where to meet him. It was a very warm welcome, complete with waters, snacks and a comfortable ride north to Porto. We stopped in a couple of towns along the way - Obidos and Najare - and Pepe gave us tips about what to see, what to eat/drink, and the best spots to do it. He also knew that by the time we had lunch in Najare, the jet lag would kick in so let us rest for the remaining hour and a half to Porto. The hotel in Porto was fabulous - perfectly located near restaurants and a short walk down to the river. The next morning we met our guide Bernardo who gave us a walking tour of the city. He was very knowledgeable (and passionate!) and we learned a lot about the city's history, architecture and even his childhood. We loved Porto - such a vibrant city! We even climbed the Porto Bridge so we could get a view of the river and city - so much fun!

We also did a tour of the Duoro Valley. Ricardo was our driver for this day-long adventure. He drove those squirrely roads with excellence while filling us in on information about the valley (and showed us the cork trees - so cool!). We did a river boat tour and then visited a winery where we enjoyed a delicious meal and then had a private tasting and winery tour lead by Fabio.

Ricardo was again our driver down to Lisbon. We were sad to say goodbye to him but checked into our apartment and geared up for a walking food tour in Lisbon. Pedro was our guide and took us to a few of his favorite good spots while also pointing out some highlights of the city. It really helped us get our bearings right away. The next day, we were happy to be reunited with Pepe who took us out to the lovely town of Sintra. Beautiful palace and grounds and then afterward took us back along the water, thru the lovely town of Cascais and - importantly - gave us tips for how to get to the music festival the next day.

As an aside, the festival was FABULOUS! So clean and well run - and my daughter had so much fun watching Mark Ambor, Noah Kahan, Benson Boone and Olivia Rodrigo.

The next day we were off to The Algarve. Pepe had fortunately given my husband driving tips which came in VERY handy! We did a boat tour to see the Ponto da Piedade Caves - so fabulous. Our boat guide was Joao and he was assisted by his daughter Priscilla. He was very good at navigating the tight spaces of the caves - we were quite impressed!

We ended our trip in Cascais. We stayed at the absolutely fabulous Miragem hotel - the perfect way to end! We enjoyed a delicious meal in Cascais at Clandestino, and stopped at Santini for gelato (Pepe's recommendation) before heading back to pack up.

Pepe drove us back to the airport - a full circle moment - the perfect way to end the trip.

Pedro, our guide, was totally attentive to every detail. Not only was everything planned perfectly, but he also sent reminders to us every day so we felt equipped for the next day's activities. We also asked to make a change to a pick-up time and Pedro and his team adjusted it with no issues. I would absolutely recommend Pedro to anyone looking to visit Portugal. If you do go, please say hi to Pepe and Ricardo for us!

Hotel Reviews
Torel 1884 Suites & Apartments
Porto

The team was super welcoming upon check in, the location was perfect, and the apartment was well appointed. Our favorite was the breakfast. George and his team not only provided perfect service, but the food was delicious!

Authenticity & Character
Location
Along "flower street" - near restaurants and a short walk to the river
Staff
Shout out to George who served us breakfast every day!
Cleanliness & Comfort
Hotel Cascais Miragem
Cascais

The perfect end to our trip. Beautiful room, grand entrance, great service. We also visited the workout center - it was FAB!

Authenticity & Character
Location
Just a short walk to downtown Cascais
Staff
Cleanliness & Comfort
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Jul 19, 2025

Hello Nicole,
Thank you so much for your wonderful and detailed review.
It sounds like your trip to Portugal was the perfect blend of culture, adventure, relaxation - and a bit of musical magic too! It is awesome to hear that each guide and driver added their own unique touch to your trip, making the whole experience even more memorable - I will definitely pass along your greetings to Ricardo & Pepe :)
All the best,
Your Friend in Portugal - Pedro

Semisch Bucket List Trip
Portugal | Jul 1 - Jul 8, 2025

tara
tara s.
Newark, NJ | Reviewed on Jul 09, 2025
Carlos was amazing driver to Sentra. Busy palace and town but we escaped to the beach for lunch. Ricardo was great. I wish he would have had water in the van. We were for many hours to Porto and Douro with no water. Other than that he made great suggestions and was a great guy during our time. So helpful. Knowing in advance we had a kitchen would have been great info to share. We had no hot water on night 1 in Porto until 11:30 pm. The Pine Cliffs resort was so BIG and our room... Read more

Carlos was amazing driver to Sentra. Busy palace and town but we escaped to the beach for lunch.

Ricardo was great. I wish he would have had water in the van. We were for many hours to Porto and Douro with no water. Other than that he made great suggestions and was a great guy during our time. So helpful.

Knowing in advance we had a kitchen would have been great info to share. We had no hot water on night 1 in Porto until 11:30 pm.

The Pine Cliffs resort was so BIG and our room clear at front gate. Everything was a bit overwhelming. Maybe in future we would choose a smaller hotel. Was not aware we needed to make a reservation for dinner and wound up eating so late because all restaurants were booked. So many young children.

All in all we loved our expeditions and seeing this beautiful country. Thank you

Hotel Reviews
The Pine Cliffs Resort
Apartado, Albufeira

Hotel is gigantic and a bit overwhelming. Need reservations for dinner well in advance but need to know this. Lots of children! Young kids and babies. Very family friendly but as a family with older children we were looking for a bit more relaxing feel. Our room was very nice but way at front near exit. Would have predatory be closer to everything.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Condes de Azevedo Palace
Porto

No hot water day 1 but was corrected late into the evening. The garden was fabulous and rooms very clean. We were on the top floor so lots of stairs. Be prepared

Authenticity & Character
Location
Staff
Cleanliness & Comfort
PortoBay Liberdade
Lisbon

No hot water day 1 but was corrected late into the evening. The garden was fabulous and rooms very clean. We were on the top floor so lots of stairs. Be prepared

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

Sintra was beautiful. Must see but be prepared for long lines

Quality of Experience
Guides, Drivers and Staff
Carlos was so great. We had a great day
Transport
Flavors of Lisbon: A Gastronomic Tuk Tuk Adventure
Flavors of Lisbon: A Gastronomic Tuk Tuk Adventure
Lisbon

Do not recommend. Not authentic and cobblestones made for uncomfortable ride.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Diana Mota
Diana
Diana Mota
Local specialist in Lisbon | Replied on Jul 09, 2025
Hi Tara,
Thank you so much for taking the time to share your feedback - we truly appreciate it!
We’re delighted to hear that you had a wonderful time exploring our beautiful country and that both Carlos and Ricardo contributed positively to your experience. We'll be sure to share your kind words with them - they’ll be super happy to know they made such a great impression!
We’re sorry about the inconvenience during your long transfer without water - that’s something we’ll absolutely improve...
Read more

Hi Tara,
Thank you so much for taking the time to share your feedback - we truly appreciate it!
We’re delighted to hear that you had a wonderful time exploring our beautiful country and that both Carlos and Ricardo contributed positively to your experience. We'll be sure to share your kind words with them - they’ll be super happy to know they made such a great impression!
We’re sorry about the inconvenience during your long transfer without water - that’s something we’ll absolutely improve on. Thank you as well for your notes about the accommodation and resort experience. This will help us to improve the fit between our travelers and their accommodation.
Thank you for choosing to explore Portugal with us and hope to welcome you back for more adventures in the future! 😊
Your friend in Portugal - Diana

A trio of a lifetime! .
Portugal | Jun 23 - Jul 1, 2025

sarah
sarah l.
Canada | Reviewed on Jul 08, 2025
We had a wonderful trip ! Family of three with a cranky 12 year old .. and everything still went smoothly ! All the hotels booked were in perfect foot friendly locations . We were able to walk everywhere in each city and get a great taste of of the people /the city and the delicious food . I have to say our time is Porto and Cascais was our favourite, we hope to go back . We did a fantastic food tour with Margarite in Lisbon and highly recommend her . She catered to our specific... Read more

We had a wonderful trip ! Family of three with a cranky 12 year old .. and everything still went smoothly !

All the hotels booked were in perfect foot friendly locations . We were able to walk everywhere in each city and get a great taste of of the people /the city and the delicious food .

I have to say our time is Porto and Cascais was our favourite, we hope to go back .

We did a fantastic food tour with Margarite in Lisbon and highly recommend her . She catered to our specific tastes and found ways to make our picky 12 year old happy .

Our driver Carlos was personal , funny, knowledgeable and very professional. Really enjoyed our time with him.

Pedro and his team were proactive and very responsive. Each day we would receive reminders of upcoming plans and checks in on how things went . On one occasion the hotel had made a booking mistake . We reached out to Pedro - and we literally heard him calling the front desk ( within 5 mins ) and had it sorted . We felt very supported and taken care of the entire trip .

I would highly recommend Pedro and his team .

Hotel Reviews
PortoBay Marquês
Lisbon

Cute , clean and in wonderful location .

Location
Staff
Cleanliness & Comfort
Condes de Azevedo Palace
Porto

Fantastic location, staff were extremely warm and helpful . Great suite with everything you needed .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Cascais Miragem
Cascais

Amazing pool ! Had to be the most beautiful pool in Portugal :)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cascade Wellness Resort
Lagos

One of the Hotel pools ( in front of our room) was under construction while we were there . Very loud and disturbing during the day . The room intensely was also very loud ( some machines cal issue that made loud banging sounds all night long . Check in is later than any other hotel we visited (4pm) and when we got in just after floor the carpets were wet and someone was fixing a mirror in the bathroom . We were excited to visit this hotel , and unfortunately felt very disappointed with our experience here .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Flavors of Lisbon in a Premium &  Gastronomic Private Walking Tour
Flavors of Lisbon in a Premium & Gastronomic Private Walking Tour
Lisbon
Guides, Drivers and Staff
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Jul 08, 2025
Hello Sarah,
Thank you so much for your kind words! I am so happy to hear that you and your family had such a great time 😊
It’s wonderful that the foot-friendly hotel locations allowed you to truly experience each city at your own pace and immerse yourselves in the local culture and cuisine. Also, I will be sure to pass on your kind words to Margarida & Carlos, they really are gems - and to the rest of the team. Knowing you felt supported means a lot to me.
We take great pride in being...
Read more

Hello Sarah,
Thank you so much for your kind words! I am so happy to hear that you and your family had such a great time 😊
It’s wonderful that the foot-friendly hotel locations allowed you to truly experience each city at your own pace and immerse yourselves in the local culture and cuisine. Also, I will be sure to pass on your kind words to Margarida & Carlos, they really are gems - and to the rest of the team. Knowing you felt supported means a lot to me.
We take great pride in being responsive and hands-on, and your feedback is a lovely affirmation of that effort. Thank you again for your recommendation!
Your Friend in Portugal - Pedro

Joao and team did an excellent job to customi...
Portugal | Jun 27 - Jul 5, 2025

S
Susan B.
Flagami, FL | Reviewed on Jul 06, 2025

Joao and team did an excellent job to customize our experience. Excellent time all around. Thanks to the team!

Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jul 07, 2025

Hi Susan,

Thank you so much for your kind words. I am truly happy to hear you had an excellent time and that the experience felt personalized and enjoyable. It was a real pleasure to help you plan this trip, and I will be sure to pass your thanks along to the rest of the team as well.

If you ever feel like returning to Portugal or exploring Spain, I will be here and happy to help.

Your friend in Portugal,
João

Portugal is a full of Pride and History
Portugal | Jun 18 - Jun 26, 2025

L
Luis B.
Flagami, FL | Reviewed on Jul 03, 2025
Overall it was a good experience. All the logistics of moving us from place to place and all the tours were well executed. the hotels, except for one was very nice. Miragem in Cascais was great, except the pool was freezing. Liberdade Porto Bay in Lisbon was excellent. Conde Azevedo Palace, a very rustic location, was not up to our standards and when I complained to Across Portugal, the provider, there was not much they could do that would not cost me an arm and a leg. I was a touch... Read more

Overall it was a good experience. All the logistics of moving us from place to place and all the tours were well executed. the hotels, except for one was very nice. Miragem in Cascais was great, except the pool was freezing. Liberdade Porto Bay in Lisbon was excellent. Conde Azevedo Palace, a very rustic location, was not up to our standards and when I complained to Across Portugal, the provider, there was not much they could do that would not cost me an arm and a leg. I was a touch offended that the young lady said it was the 2nd best hotel in Porto. I can guarantee that the second best hotel in Porto does not have creaky floors, smelly refrigerator, dirty walls and insufficient hot water to fill a tub. It also had its share of bugs including a spider in our bed. it made our 3 days in Porto unpleasant to say the least and no compensation was offered or considered. Places worth seeing, Obidos, The Pacheca winery, Duoro valley, Nazare, Cascais. Places that underwhelmed, Pena Palace and the adjacent town.

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Jul 04, 2025
Dear Luis,
Thank you so much for taking the time to share your detailed feedback with us.
We are truly glad to hear that overall, you had a positive experience - from the smooth logistics and well-organized tours to your enjoyment of locations like Óbidos, Douro Valley, Nazaré, and Cascais. It’s especially nice to know you appreciated the Miragem in Cascais (despite the chilly pool!) and the excellent stay at Liberdade Porto Bay in Lisbon. It’s wonderful to know you enjoyed so much of the... Read more

Dear Luis,
Thank you so much for taking the time to share your detailed feedback with us.

We are truly glad to hear that overall, you had a positive experience - from the smooth logistics and well-organized tours to your enjoyment of locations like Óbidos, Douro Valley, Nazaré, and Cascais. It’s especially nice to know you appreciated the Miragem in Cascais (despite the chilly pool!) and the excellent stay at Liberdade Porto Bay in Lisbon.

It’s wonderful to know you enjoyed so much of the journey, but it’s unfortunate that the apartment at Conde Azevedo Palace let you down and negatively affected that portion of your trip.

Upon receiving your complaint during the trip, we promptly contacted the accommodation unit. We understand that a room change was arranged in response, though it’s clear that even with this adjustment, the accommodation still did not meet your expectations. We regret the discomfort and inconvenience this caused.

Regarding the comment that Conde Azevedo is the “second-best” property in Porto, we believe the representative was referring to its TripAdvisor ranking - where it is currently listed as #2 out of 202 apartment/condo-style accommodations.

Your feedback is incredibly valuable to us. It will help us provide a better experience for future travelers. Thank you again for your honesty - it helps us uphold and improve the standard of service we strive to provide.

Your Friend in Portugal - Pedro

Our local specialist Joao was amazing. He wa...
Portugal | Jun 23 - Jun 29, 2025

G
Greg D.
Concord, MA | Reviewed on Jun 30, 2025
Our local specialist Joao was amazing. He was so helpful planning day trips and restaurant reservations. We had the best time! Read more

Our local specialist Joao was amazing. He was so helpful planning day trips and restaurant reservations. We had the best time!

Hotel Review
Bela Vista Hotel & Spa
Portimao

Once you enter the gates to the hotel property, it is an amazing experience. The property was beautiful and the service was beyond our expectations!

Authenticity & Character
The hotel main building was beautiful and authentic Portuguese architecture and design.
Location
Staff
Cleanliness & Comfort
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jun 30, 2025

Hi Greg,

Thank you so much for your kind words! I’m really happy to hear you had such a great time and that the day trips and restaurants worked out well. It was a pleasure helping you plan your journey, and I’m so glad it all came together for you.

If you ever decide to return to Portugal, I’ll be here and more than happy to help again.

Your friend in Portugal - João