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Across Portugal

Across Portugal is a DMC (Destination Management Company) founded in 2021 and its headquarters are set in mainland Portugal. The company was born from a dream of a group of people who wanted to show their country to travelers. This hardworking team put up an innovative service that makes the preparation of a trip much easier.

Across Portugal aims to be the welcome door to a new era of traveling, offering you all the benefits of an independent tour with none of the work it implies.

We believe that each guest is special, so we are committed to improving your experience by providing a high-quality service. Knowing that experiences are the most unforgettable part of any trip, we specialized our service in making every one of it to be unique, and suitable for you.

Our main goal is to work side by side with you, as we believe that a close relationship is a vital part of this process. As our travel specialists get to know what you like to visit and your favorite way of travel, they will be able to create the best-suited trip program for you. Portugal may be a small country, but it sure offers you a wide variety of experiences. In Across Portugal we are lucky enough to have a team able to suggest to you the best experiences according to your preferences.

Across Portugal is part of the following groups: Portugal Travel Agents, Spain Travel Agents, the Azores Travel Agents

Featured trips & expertise

Top itineraries and travel advice

Recent Trip Reviews for Across Portugal

Portugal 2026-June
Portugal | Jun 16 - Jun 29, 2026

L
leslie w.
Chicago, IL | Reviewed on Aug 06, 2026

My husband and I had a great time on our trip planned with us by KimKim!
Diana did an excellent job listening to what we wanted and made sure everything went as planned. She booked us amazing hotels and sites to visit. Everything was interesting, comfortable and delicious (loved the suggested restaurants. Our guides were interesting and knowledgeable.
I was a wonderful trip- we will definitely use KimKim again!

Local specialist: Diana Mota
Diana
Diana Mota
Local specialist in Lisbon | Replied on Aug 06, 2026

Hi Leslie,

Thank you sooo much for your wonderful review! I'm super happy to hear how much you loved the trip (and the food!). We'll make sure to share your feedback with our guides.😊

Wish all the best to both of you!

Your friend in Portugal - Diana

Amazing 16 day Trip Across Portugal
Portugal | Jul 16 - Jul 31, 2026

J
JoAl M.
Honolulu, HI | Reviewed on Aug 06, 2026
We had an amazing trip to Portual in July 2026, thanks to Diana and the Across Portugal team! They put together an amazing 16 day trip that took us across the country from Lisbon to Porto and the Algarve. The itinerary was specifically tailored to our family of four (including our 8yo and 12yo), and included activities that appeal to both the adults and kids. I appreciated how there was a mix of guided tours, while also giving us some time to explore on our own. All of the booked... Read more

We had an amazing trip to Portual in July 2026, thanks to Diana and the Across Portugal team! They put together an amazing 16 day trip that took us across the country from Lisbon to Porto and the Algarve. The itinerary was specifically tailored to our family of four (including our 8yo and 12yo), and included activities that appeal to both the adults and kids. I appreciated how there was a mix of guided tours, while also giving us some time to explore on our own. All of the booked accomodations were very comfortable.
What I appreciated the most was how attentive Diana and her team were while we were on our trip. We could easily contact the team to ask questions, and they responded back very quickly. They were very accomodating of our requests. And best of all was the very personalized gift that they provided to us when we arrived in Portugal.
Overall, this was an amazing trip curated by Diana and Across Portugal, and would highly recommend them for anyone planning a trip to this amazing country.

Hotel Reviews
Hotel Cascais Miragem
Cascais

Great location. Very spacious. Kids loved having both indoor and outdoor pools. Buffet breakfast was among the best we had. Decor was felt very over the top and gaudy - but otherwise, enjoyed this hotel.

Authenticity & Character
Decor over the top
Location
Staff
Cleanliness & Comfort
Cascade Wellness Resort
Lagos

Hotel was very spacious and comfortably accomodated our family of four. Really liked how it was close to hiking trails and had 2 big pools for our family to choose from. The kids especially appreciated the pool that had sand to mimic the beach. The decor felt a little bit gaudy / overdone. Also, if you're looking to be closer to the beaches or to the main town, may not be the best location as it requires a drive. Least favorite part of this hotel was the food and service at the restaurant. We had a buffet dinner the first night, and the food was not very good and overpriced. Staff also during dinner were not particularly friendly. Buffet breakfast was decent, but again, I would have expected more from such a nice hotel and for the price.

Authenticity & Character
Felt a little bit overdone with the decor.
Location
Good if you like being away from the main tourist drag and like being near hiking trails. If you want to be closer to the beaches or main part of Lagos, might want to look at other locations
Staff
Hotel staff were generally very nice. However, the staff and the main restaurant were not very friendly. (The staff at the italian restaurant near the pool however were excellent). Also, the food at the main restaurant / buffet was not very good, especially for a 5 star hotel
Cleanliness & Comfort
Condes de Azevedo Palace
Porto

Favorite hotel during our stay! Plenty of space for a family of four. Very nice accomodations. Centrally located, easy to walk to many of the main tourist attractions. Also close to many restaurants. One complaint though around safety. One of the tiles on the wall next to the bathtub fell off the wall during our stay. Fortunately, no one was in the bathtub at the time, however, it could have been a major issue as our kids were often using the bathtub and could have led to a serious injury. Appreciated how they had onsite breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
See comment above about wall tile falling into bathtub Another minor gripe - lights were limited/dim in the room. Not a problem during the day, but would have benefited from better/more lighting at night.
Montebelo Lisbon Downtown Apartments
Lisboa

Location is great, especially for first time in Lisbon. Right in the heart of Biaxa. Very walkable to many main attractions. Lots of space for a family of 4. Highly recommend! Just a note, may be challenging for people with limited mobility, as there is only 1 very skinny elevator servicing the building.

Authenticity & Character
Location
Best feature of this hotel!
Staff
Cleanliness & Comfort
One minor gripe - the sink in the bathroom was very slow to clog.
Activity Reviews
To Eat Suggestion: Brasão - Coliseu
To Eat Suggestion: Brasão - Coliseu
Porto

Great restaurant to try the Franchesca!

Quality of Experience
To Eat Suggestion: Pinóquio
To Eat Suggestion: Pinóquio
Lisbon

One of my favorite meals in Lisbon! Definitely get the paella - delicious and very large serving (the 1 person order was enough for my wife and I to share) Make a reservation or be prepared to wait in line

Quality of Experience
Relaxation and Discovery: A Perfect Day of Leisure in Porto
Relaxation and Discovery: A Perfect Day of Leisure in Porto
Porto

Great time to explore on our own. Appreciate the recommendations from the Across Portugal team

Quality of Experience
Engage in the Art of Tiles by joining a Workshop in Porto
Engage in the Art of Tiles by joining a Workshop in Porto
Porto

Our of our favorite activities! Loved how hands on it was ! Was great to be able to make our own souveniers from Portugal!

Quality of Experience
Guides, Drivers and Staff
Discovering Lisbon´s Charm on a 2-Hour Tuk Tuk Ride
Discovering Lisbon´s Charm on a 2-Hour Tuk Tuk Ride
Lisbon

Overall was a nice overview of Lisbon. Did feel a bit rushed compared to some of our other tours. Guide was very friendly, but sounds like some of the information she shared was not entirely correct (especially after discussing/meeting with other tour guides on this trip). That said, was a nice way to get around Lisbon and navigate all the steep hills and see the main sights from the outside.

Quality of Experience
Guides, Drivers and Staff
Transport
Exclusive Boat Tour to Ponta da Piedade Grottoes with a Swimming Stop
Exclusive Boat Tour to Ponta da Piedade Grottoes with a Swimming Stop
Portugal

Great activity! Kids really enjoyed being able to drive along the coast and see the caves. They also loved being able to jump off the boat into the ocean!

Quality of Experience
Guides, Drivers and Staff
Private Transfer to the Rental Car
Private Transfer to the Rental Car
Portugal

Transfer was fine. Process of picking up the rental car took a little longer than expected. Pick-up station is small, with only 1 desk. Since there were 2 other people ahead of us, took us a while to get check in and get our car

Quality of Experience
Guides, Drivers and Staff
Transport
Discover Sintra with a Private Guide and Driver – 8-Hour Tour with Skip-the-Line Access to Pena Palace
Discover Sintra with a Private Guide and Driver – 8-Hour Tour with Skip-the-Line Access to Pena Palace
Portugal

Great experience with a local guide! Ricardo was really good at taking this at the pace we needed for our family. Very knowledable tour guide. Appreciated the individualized attention. Suggest you confirm which palaces you will be going to. We visited the Pena Palace and Quinta da Regaleira which were both great. Kids especially liked Auinta da Regaleira since they were able to run around the grounds and do more exploring and it didn't feel as crowded as Pena Palace. Just make note though that we did not get to visit the Moorish Castle, National Palace or Mosserate Palace - we were ok with that, but just need to make sure you're ok with not seeing those as well.

Quality of Experience
Guides, Drivers and Staff
Transport
The Essence of Douro - A River, Wine, and Gastronomy Experience with a Private Driver
The Essence of Douro - A River, Wine, and Gastronomy Experience with a Private Driver
Portugal

Great all day experience! Ivo, our driver, was an excellent guide! The boat ride was so much fun for the kids. And the private tour/tasting/lunch at Quinta da Pachea was excellent!

Quality of Experience
Guides, Drivers and Staff
Transport
Ivo was a great driver!
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto

This tour was just ok. We had already done a whole day tour in the Douro valley the day before, and so this tour did not seem as impressive after the Douro valley. The Port here also was not as good as what we had in the Douro valley. If you're not going to the Duoro valley, then I would recommend. If you are going to Duoro valley, you can skip this.

Quality of Experience
Guides, Drivers and Staff
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

This was a really nice tour. Our guide Sara was very friendly and knowledable. Loved that she was a local and able to give us her personal stories/insights. Also enjoyed that she was able to tailor the tour to what our family/kids were able to do. Really nice overview of Porto

Quality of Experience
Guides, Drivers and Staff
Exploring the Art of Pastel de Nata on a A Hands-On Culinary Group Experience
Exploring the Art of Pastel de Nata on a A Hands-On Culinary Group Experience
Portugal

Great activity! Very hands on! Easy to follow and understand. Great opportunity for the kids to do a cooking class.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Diana Mota
Diana
Diana Mota
Local specialist in Lisbon | Replied on Aug 06, 2026

Hi JoAl,

First, thank you very much for your kind words and sincere feedback. We always do our best to provide a pleasant experience, especially when we have little ones with us! Great to hear that you and your kids had lots of fun together!!

We carefully handpick our partners, and the detailed feedback like yours really helps to make sure we work with the best of the best. Thank you for helping us continue to provide the high standard of experiences we aim for our travelers!

Looking forward to your next visit! 😊

Your friend in Portugal - Diana

Great experience-highly recommend!!
Portugal | Jul 19 - Jul 24, 2026

Melissa
Melissa Z.
Chicago, IL | Reviewed on Jul 25, 2026
We wanted to go on vacation and booked our flights only 3 weeks in advance. Diana did an amazing job of putting together a trip for us. We gave her just a few guidelines and she took all of the stress out of planning an international vacation!
We stayed in beautiful hotels in 3 different cities. In Lisbon, Pedro provided an excellent food & wine walking tour. His personality was great and we learned a lot of interesting things about both the food and the city. In Lagos, we had a fun time on...
Read more

We wanted to go on vacation and booked our flights only 3 weeks in advance. Diana did an amazing job of putting together a trip for us. We gave her just a few guidelines and she took all of the stress out of planning an international vacation!
We stayed in beautiful hotels in 3 different cities. In Lisbon, Pedro provided an excellent food & wine walking tour. His personality was great and we learned a lot of interesting things about both the food and the city. In Lagos, we had a fun time on a boat tour exploring the caves. Then in Cascais, Rodrigo took us on an e-bike tour of the city and coastline.
Pepe and our other driver were fantastic as well.
All in all we had an amazing experience in a beautiful country. I would absolutely use Kimkim again.

Hotel Review
PortoBay Liberdade
Lisbon

Great location, comfortable beds, great breakfast

Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Transfer to the Rental Car
Private Transfer to the Rental Car
Portugal

Our driver was fantastic! Very friendly, professional, and gave us some good tips

Quality of Experience
Guides, Drivers and Staff
Transport
Flavors of Lisbon in a Premium &  Gastronomic Private Walking Tour
Flavors of Lisbon in a Premium & Gastronomic Private Walking Tour
Lisbon

Our guide was amazing and the food and drinks were delicious!

Quality of Experience
Guides, Drivers and Staff
Cascais-Sintra Exclusive E-Bike Adventure
Cascais-Sintra Exclusive E-Bike Adventure
Portugal

It gave a great overview of the city and we saw things we never would have otherwise

Quality of Experience
Guides, Drivers and Staff
Transport
 Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Portugal

Overall this was a good experience. Our guide was kind and knowledgeable, but I felt like she just was reading a script and it wasn’t very personal (as compared to our other tours). The scenery was beautiful of course

Quality of Experience
Guides, Drivers and Staff
Local specialist: Diana Mota
Diana
Diana Mota
Local specialist in Lisbon | Replied on Jul 27, 2026

Hello Melissa,

Sincerely, thank you for your wonderful feedback! We're glad to hear that we’re able to meet your expectations and take all the stress out of planning such a beautiful trip in just 3 weeks. We do our best to take care of every detail!

I’ll pass along your lovely words to our guides and drivers! They’re really 6-star, and we're sooo happy their dedication made your experience even more special!

Hopefully, see you soon! 😊
Your friend in Portugal - Diana

AMAZING Trip!!!!
Portugal | Jul 5 - Jul 16, 2026

Lindsey
Lindsey J.
Atlanta, GA | Reviewed on Jul 18, 2026
Wow! What a trip! This is our third KimKim trip and it lived up to and exceeded our expectations. Marisa was so easy to work with and crafted the best itinerary! It was perfect from start to end. We are a family of 5 which makes things difficult with hotels and Marisa found us outstanding accommodations that fit our family needs. Once in Portugal, Marisa and Joao were great at communicating daily plans and responded quickly to my questions. All the tours, drivers and hotels were perfect. I... Read more

Wow! What a trip! This is our third KimKim trip and it lived up to and exceeded our expectations. Marisa was so easy to work with and crafted the best itinerary! It was perfect from start to end. We are a family of 5 which makes things difficult with hotels and Marisa found us outstanding accommodations that fit our family needs. Once in Portugal, Marisa and Joao were great at communicating daily plans and responded quickly to my questions. All the tours, drivers and hotels were perfect. I was very sad to leave and already want to start planning my next trip to Portugal. My only regret is having to return home. ;)
Thank you to Marisa and her team for making this such a memorable trip.

Hotel Reviews
Meliá Lisboa Aeroporto
Lisbon

It's an airport hotel. We were coming off staying at an amazing resort hotel so this was a big shift. But, it was clean. Good breakfast. And super close to airport. The shower head was broken in both our rooms but we weren't there long enough to be super bothered by it. It is what it is supposed to be - an airport hotel...somewhere to stay before a flight, not a destination.

Authenticity & Character
it's an airport hotel
Location
Staff
Cleanliness & Comfort
Savoy Palace – The Leading Hotels of the World | Savoy Signature
Funchal

Can I give this 6 stars?! Because I would. OMG. What a hotel. We had the family suite and it was perfect. I usually don't love huge hotels but this one was so amazing. Rooftop pool and family pool were great. Workout room and spa were also amazing. Food was great. Included breakfast might be the best "free" breakfast we've had. Outside the included breakfast, the restaurant menus were on the pricey side but that's expected from restaurants on the premise. We ate outside the hotel for the other meals and explored the local restaurants and had some of our best meals ever. We loved Madeira and will definitely be returning.

Authenticity & Character
Location
Very central to Old Town. Great location.
Staff
They really go above and beyond
Cleanliness & Comfort
Condes de Azevedo Palace
Porto

We also loved this hotel. We had a cute apartment and it was nice and spacious. The included breakfast was decent, not as good as our Lisbon hotel but it was still good. Location was excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Martinhal Lisbon Chiado
Lisbon

We loved this hotel. Very close to everything and clean and spacious. We had the family apartment and it was great for our family of 5. The breakfast was delicious as well and the hotel staff was very friendly.

Authenticity & Character
Location
Near everything.
Staff
Very helpful
Cleanliness & Comfort
Very clean
Activity Reviews
To Eat Suggestion: Cervejaria Trindade
To Eat Suggestion: Cervejaria Trindade
Lisbon

Great food and restaurant!

Scaling New Heights Ascending Arrábida Bridge for a Truly Unique Adventure Experience
Scaling New Heights Ascending Arrábida Bridge for a Truly Unique Adventure Experience
Porto

It was fun, glad we did it. Shorter than we thought - you literally just climb up for 10 minutes, take some photos and climb back down. But, I am glad we did it. Just a little underwhelmed on the length of time. We had budgeted 4 hours with our driver and really only needed an hour. We had just done a walking tour in the morning so we didn't need the driver to also give us a tour as well.

Quality of Experience
Guides, Drivers and Staff
Ricardo was great.
Transport
We didn't need 4 hours of time allotted for this activity. We had already done a walking tour so just transport to and from this activity would have been better. We drove around in circles for an hour before it because we were going to be early. Ricardo (driver) was great - not his fault - he didn't realize we had done a walking tour. We would have rather had extra time to ourselves in the hotel/exploring on our own instead of driving around city blocks we already saw.
Exploring the Majesty of the Seas on a Group Dolphin Watching Experience
Exploring the Majesty of the Seas on a Group Dolphin Watching Experience
Madeira

We loved this tour too! Saw bottlenose dolphins and pilot whales. Tour guide was great.

Quality of Experience
Guides, Drivers and Staff
Transport
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Sarah was great! Informative and knowledgeable. She is passionate about Porto and it shows. Rainy and cold for the tour so not the best conditions but Sarah made it fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

Ah, Pena Palace. Loved it. We had an amazing driver, Eduardo, who gave us a ton of history on the way there and back. He was easily the best driver we've ever had on these trips (and we've done quite a few). Pena Palace skip the line was perfect because the line was quite long and we got to skip it so it saved us time. I loved seeing this beautiful palace. Definitely recommend. Eduardo took us to this wonderful restaurant too and it was such a good meal. He added on some other stops so we could see more of the coastline. It was a great day.

Quality of Experience
Guides, Drivers and Staff
Eduardo was GREAT! My kids actually said they missed Eduardo the next day. We spent two days with him and they really enjoyed his company and knowledge.
Transport
Lisbon's Historic Odyssey on a Private Walking Tour
Lisbon's Historic Odyssey on a Private Walking Tour
Lisbon

Ricardo was AMAZING. So knowledgeable and we loved our tour. We have three teenagers who can be hard to keep entertained during tours and Ricardo had them all interested and engaged the entire time. It was hotter than normal in Lisbon and Ricardo found the shade, took breaks and gave us time to buy waters/snacks. He was great.

Quality of Experience
Guides, Drivers and Staff
Transport
walking tour - he met us at hotel.
Local specialist: Marisa Agulhas
Marisa
Marisa Agulhas
Local specialist in Lisbon | Replied on Aug 03, 2026

Dear Lindsey,

Thank you so much for the special feedback. It means the world to us!!

I am super happy to know that we achieved your expectations & I hope you have created amazing family memories in each destination. It was a pleasure to have you in Portugal and I hope we have the chance to welcome you again (we still have some special places to explore).

Thank you once again for traveling with us and I will make sure to share your incredible feedback to Eduardo too!!
Your Friend in Portugal - Marisa

A Perfect Portugal Experience Thanks to Pedro and the Kimkim Team
Portugal | Jun 17 - Jun 25, 2026

ILLIYAS
ILLIYAS M.
Canada | Reviewed on Jul 09, 2026
Here’s a version that recognizes everyone who helped make your trip special: Our Portugal trip exceeded every expectation, and we have Kimkim—especially our incredible local agent, Pedro—to thank for making it such a memorable experience. Pedro was exceptional from beginning to end. He was responsive, knowledgeable, professional, and genuinely invested in making our trip perfect. Every detail was thoughtfully planned, from our beautiful hotels and seamless transfers to outstanding... Read more

Here’s a version that recognizes everyone who helped make your trip special:

Our Portugal trip exceeded every expectation, and we have Kimkim—especially our incredible local agent, Pedro—to thank for making it such a memorable experience.

Pedro was exceptional from beginning to end. He was responsive, knowledgeable, professional, and genuinely invested in making our trip perfect. Every detail was thoughtfully planned, from our beautiful hotels and seamless transfers to outstanding restaurant recommendations and unforgettable experiences throughout Lisbon, Porto, and the Algarve. His communication before and during the trip gave us complete confidence that everything was taken care of.

We would also like to recognize our outstanding drivers and guides, Hugo and Ricardo, who truly elevated our experience.

Hugo welcomed us upon our arrival in Lisbon and handled our airport transfer with warmth and professionalism. He also guided us on an incredible day exploring Sintra and the breathtaking westernmost point of mainland Europe. Later in our journey, he drove us from the Algarve back to Lisbon, and every moment spent with him was enjoyable. His knowledge of Portugal, friendly personality, and willingness to share local insights made each drive feel like part of the vacation rather than simply transportation.

Ricardo was equally exceptional. He gave us a fantastic tour of Porto and took us through the stunning Douro Valley, where we enjoyed an unforgettable boat cruise and winery visit. He also drove us from Porto to the Algarve, making the long journey comfortable, informative, and enjoyable. His passion for Portugal and attention to detail made every experience even more meaningful.

What impressed us most was how effortless the entire vacation felt. Every transfer was punctual, every recommendation was excellent, and even our special requests for my partner’s birthday were handled beautifully. We never had to worry about logistics—we were simply able to relax and enjoy everything Portugal has to offer.

I cannot recommend Kimkim highly enough. Pedro assembled an outstanding team, and together with Hugo and Ricardo, they delivered one of the best travel experiences we’ve ever had. We returned home with unforgettable memories and would not hesitate to use Kimkim again for future adventures.

Thank you, Pedro, Hugo, and Ricardo, for making our dream trip to Portugal a reality.

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Jul 09, 2026

Dear Illiyas,
Thank you so much for your wonderful review!

It was truly a pleasure helping you plan your Portugal adventure. I'm so happy to hear you had such a memorable experience, and your kind words about everyone involved mean a great deal. I'll be sure to share your feedback with the team - they'll be thrilled to know they helped make your trip so special.

Thank you for trusting us with your journey. I hope to help you plan another unforgettable adventure in the future!

Your friend in Portugal,
Pedro

Diana has been really wonderful from the plan...
Portugal | Jun 16 - Jun 25, 2026

C
curt b.
San Jose, CA | Reviewed on Jun 26, 2026

Diana has been really wonderful from the planning stage, all the way to the end of the trip. The itinerary she made for us was great and my friend and I really enjoyed the activities. I highly recommend Kim Kim travel!

Local specialist: Diana Mota
Diana
Diana Mota
Local specialist in Lisbon | Replied on Jun 29, 2026

Hi Curt,

I’d really appreciate your kind words!! It means a lot to see how much you enjoyed your time with friend in our home country! Traveling is always a great way to meet, even if you live far from each other. So, it was our pleasure to collaborate on making this reunion happen!😊

Feel free to reach out anytime if Portugal comes back to your radar!

Wish you all the best to both of you!

Your friend in Portugal - Diana

2 wonderguides1. Ivo - we were pleasantly su...
Portugal | May 21 - May 28, 2026

J
Joseph L.
Newark, NJ | Reviewed on May 29, 2026
2 wonderful guides:
1. Ivo - we were pleasantly surprised how easy it was to spend hours driving with Ivo. He helped us learn so much about daily life in Portugal and felt like a true friend by the time our trip ended. We spent much time talking about our own family and Evo even joined in during our weekly FaceTime call to her three year-old granddaughter.
2. Bernardo - a treasure trove of history in Porto and there probably was not a question to which we did not receive an informative...
Read more

2 wonderful guides:
1. Ivo - we were pleasantly surprised how easy it was to spend hours driving with Ivo. He helped us learn so much about daily life in Portugal and felt like a true friend by the time our trip ended. We spent much time talking about our own family and Evo even joined in during our weekly FaceTime call to her three year-old granddaughter.
2. Bernardo - a treasure trove of history in Porto and there probably was not a question to which we did not receive an informative response.

Hotel Reviews
Hotel Lisboa Plaza
Lisbon

The location was excellent and staff were very helpful. Accommodations were “dated” or “charming” depending on your personal preference although the only minor inconveniences for us were slow elevators and hard room keys.

Authenticity & Character
Character yes!
Location
Could walk nearly everywhere which is most important attribute
Staff
Cleanliness & Comfort
Room slight cramped, very clean
NH Hotel Porto Jardim
Porto

Location was excellent and staff was very helpful. One of the things which annoyed us most was the lack of outdoor non-smoking gathering places, but this may be a nationwide problem as we also encountered it in Lisbon. Breakfast was good except for the coffee and unfortunately, I could not find a nearby Starbucks or similar. Also, the step in bathtub without any handrails was treacherous.

Authenticity & Character
Location
We were able to walk almost everywhere except for Belem and Fado dinner
Staff
Cleanliness & Comfort
Vert clean but see comment about showe.
Activity Reviews
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Portugal

Basically, the evening did not seem much beyond a dinner show. Perhaps, the experience might’ve been better at a different restaurant. It just did not feel authentic, but more of an activity designed solely for tourist and something locals have grown tired of. If I had a good friend that was going to Lisbon with limited time, I would tell them to investigate some of the other wonderful restaurants in the city and skip the Fado experience.

Quality of Experience
Food
Skip the steak and order the fish.
Guides, Drivers and Staff
N/A
Transport
N/A
Discover Sintra on a Group Tour with Pena Palace Tickets and a Scenic Stop at Cabo da Roca
Discover Sintra on a Group Tour with Pena Palace Tickets and a Scenic Stop at Cabo da Roca
Portugal

The day was a great mixture of a visit to historical beautiful palace with gardens, walking up the narrow inclined streets of a centuries old village and concluding with a lunchtime stop at a modern coastal resort.

Quality of Experience
Guides, Drivers and Staff
Transport
Lisbon's Historic Odyssey on a Private Walking Tour with Ginjinha & Pastel de Nata
Lisbon's Historic Odyssey on a Private Walking Tour with Ginjinha & Pastel de Nata
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Walking only.
The Essence of Douro - A River, Wine, and Gastronomy Experience with a Private Driver
The Essence of Douro - A River, Wine, and Gastronomy Experience with a Private Driver
Portugal

The whole day was a wonderful experience and something that I would clearly recommend to anybody who includes Porto on their itinerary. The dining experience and lunch were superb as was the wine tasting. The only part that could’ve been improved was the boat trip down the Douro river as our guide did not really add much and it just felt like a perfunctory out and back trip.

Quality of Experience
Guides, Drivers and Staff
See my above comments about Ivo. He was a pleasure to spend four hours with.
Transport
See above.
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto

I guess it’s something that you need to do in Porto, but it seemed like a typical tourist driven experience with diversions to the gift shop. We’ve been on Wine Tours before and there didn’t seem much to differentiate it from others we have been on. However, the most pleasant surprise was the cheese tray that was added in by Kim Kim. The tray was huge, and we passed it around to some of the other tasters at our table.

Quality of Experience
Guides, Drivers and Staff
Transport
N/A. Close enough to the hotel that we were able to walk.
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Bernardo was a superb guide and a wealth of information. We felt it in a 2 1/2 hours we spent with Bernardo that we received an excellent introduction to Porto and directions on how to spend some of our remaining time.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Marisa Agulhas
Marisa
Marisa Agulhas
Local specialist in Lisbon | Replied on Jun 01, 2026
Dear Joseph, Thank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that both guides made such a positive impact on your trip! It is wonderful to know that they helped make your time in Portugal even more special. I can also see that the beautiful Douro Valley was one of the highlights of your journey. The landscapes are truly magical, and it is always a pleasure to hear when our travelers fall in love with this unique... Read more

Dear Joseph,

Thank you so much for your kind words and for taking the time to share your experience.

We are delighted to hear that both guides made such a positive impact on your trip! It is wonderful to know that they helped make your time in Portugal even more special.

I can also see that the beautiful Douro Valley was one of the highlights of your journey. The landscapes are truly magical, and it is always a pleasure to hear when our travelers fall in love with this unique region.

Portugal is already missing you! 😊

Thank you again for traveling with us. We hope to welcome you back for another unforgettable Portuguese adventure in the future.
Your Friend in Portugal - Marisa

5 Stars!
Portugal | Apr 18 - May 9, 2026

Peter
Peter W.
Albany, CA | Reviewed on May 10, 2026
Working with Diana was a pleasure. She was knowledgeable, respectful, responsive, and proactive. She worked on our itinerary for over a year, listening to what we wanted to get out of our time, and offering tips and suggestions on how to incorporate, and build upon, a substantial wish list. The end result was a trip that immersive, culturally rich, adventurous, and fulfilling. We felt completely supported from start to finish. Little touches, such as a welcome gift, were nice and unexpected... Read more

Working with Diana was a pleasure. She was knowledgeable, respectful, responsive, and proactive. She worked on our itinerary for over a year, listening to what we wanted to get out of our time, and offering tips and suggestions on how to incorporate, and build upon, a substantial wish list. The end result was a trip that immersive, culturally rich, adventurous, and fulfilling. We felt completely supported from start to finish. Little touches, such as a welcome gift, were nice and unexpected refinements that reinforced the commitment of the Across team to our overall enjoyment.

Each driver, each guide (Pepe, Rita, Rui, Bernardo, Ricardo, Mr Bruno, our host family, Daniel and Wolf, Nuno) everyone, really, were fantastic! We felt invested in, with friendliness and competence, allowing for engaging dialogues, experiences, and enjoyment of our guided times. Further, everyone offered suggestions and recommendations to further enhance our visit when we were on our own.

When things didn't go as planned, we felt comfortable knowing we had a ready support network. And when we reached out for help, our concerns were quickly and ably handled. Overall, a phenomenal trip aided by a phenomenal team. Thank you!

Hotel Reviews
Octant Ponta Delgada
Ponta Delgada, Portugal

A comfortable place to stay, walkable to the core of PDL. Kind and helpful staff. Great wifi. Great breakfast. The spa, and its associated amenities, were superb.

Authenticity & Character
Made an effort to reflect the region, which was appreciated.
Location
Nicely located - walkable to the downtown area.
Staff
Great staff! Very kind. Very helpful. There is another Octant property in Furnace, and we reached out to our hotel to see if they would pass on our credentials to the other location, so that we could utilize their amenities while we were in the neighborhood. They ably accomplished, this, and we heard from the Furnace location to set up a reservation to avail ourselves of their amenities. This was greatly appreciated!
Cleanliness & Comfort
The hotel, and our room, were both clean and comfortable.
Hotel PortoBay Santa Maria
Funchal

A purely touristic hotel. While nicely located within the city, it lacks any kind of local vibe. Staff were generally uninterested and disengaged. Wifi was stable and breakfast was okay - the same offerings each day. If you like consistency and predictability, this is a fine hotel. If you prefer a more tailored, boutique experience, look elsewhere.

Authenticity & Character
It doesn't seem authenticity and character are part of the broader PortoBay ideology. Consistency and predictability are.
Location
Centrally located and walkable to the core of downtown.
Staff
Generally kind, but not engaging or helpful.
Cleanliness & Comfort
Clean, and comfortable enough.
PortoBay Teatro
Porto

A purely tourist hotel. It is conveniently located within the city; within walking distance of a lot of sights and activities. However, it lacks any local charm or character. Wifi is mediocre. Breakfast was good though. Staff were attentive and kind. Construction works next to the hotel were disruptive, with noise and vibration that began early in the day and continued to the evening.

Authenticity & Character
It lacks any authenticity or character. It doesn't seem like those are trademarks of the brand.
Location
Nice location, walkable to a vast array of sights and activities.
Staff
Kind and helpful.
Cleanliness & Comfort
The hotel, and our room were clean, and generally comfortable. However, the construction works were disruptive.
Vila Galé Douro Vineyards
Armamar

A beautiful property that's ideally situated, with a kind and helpful staff, great food and drink, solid wifi and amenities.

Authenticity & Character
The architecture, and styling of the property was gorgeous.
Location
The hotel was beautifully situated in the valley. Easy enough to access other parts of the Douro without feeling isolated, yet, far enough away from everything to be quaint and quiet.
Staff
Very kind and helpful. Bar service was slow, and the food was okay (made up for though by breakfast).
Cleanliness & Comfort
No complaints. Wifi was reliable and the air conditioning worked ably. Our room, 103, was truly special!
Pousada da Serra da Estrela - Historic Hotel
Covilha

A beautiful reconstruction of an old sanitarium. Nicely situated within the park. Wifi strength was good. Breakfast was very good, although in the bar, food and service were both lacking. Staff were generally kind and helpful. It would be nice if tours were offered of the property given its history; to learn more about its use, layout, and reconstruction.

Authenticity & Character
Very cool history. Would have liked if the hotel capitalized on this more. Pool and spa amenities were nice; however, no guest laundry available.
Location
Nicely located within the park. It is somewhat isolated from other venues, however, that's kind of the point.
Staff
Staff were generally kind and helpful. It seems as though their own resources are limited.
Cleanliness & Comfort
No complaints here. The hotel ,and our room, were clean and comfortable. The Turret Room selection was a nice touch. Thank you!
Tivoli Carvoeiro
Lagoa

If you get the right room, the views can be amazing! Otherwise, it is a highly touristic hotel that lacks personalized service, and any cultural charm (views excepted). Wifi strength is marginal. Breakfast is a standard buffet. You are not centrally located within the Algarve,

Authenticity & Character
The views are amazing, however the hotel lacks any authenticity or character. It is a bland, tourist hotel.
Location
You are not centrally located within the Algarve, necessitating reliance on public transportation or a rental car.
Staff
Staff were dismissive and generally uncaring, relying on the hotel location and views as grounds to be snobby.
Cleanliness & Comfort
The hotel, and our room, were clean and comfortable. Wifi strength was marginal.
Corpo Santo Lisbon Historical Hotel
Lisboa

A unique and quirky hotel that is very well located, with a tremendous staff that is quick and eager to please, and support its guests. Accommodations were clean and comfortable, breakfast was good, and the hotel itself is historic, with a great vibe.

Authenticity & Character
A unique hotel given its history, and construction atop ruins that were preserved for guests to experience.
Location
Central to everything. Walkable to public transportation, if needed, as most sights can be reached by foot. The neighborhood is safe, and quiet at night.
Staff
All staff were kind and helpful, remembering our names, which was a nice touch.
Cleanliness & Comfort
Our room, and the hotel itself were clean and comfortable. Wifi and air conditioning both worked capably.
Activity Reviews
Uncover Ponta Delgada's Charms on a Private Guided Walking Tour
Uncover Ponta Delgada's Charms on a Private Guided Walking Tour
São Miguel Island

Mr Bruno is an excellent guide (seems to be a recurring theme here!). We enjoyed our time with him as he walked us through the main sights of PDL, which is not an incredibly vast city. In that way, we held a more leisurely pace, taking our time at each stop to really engage, learn about it, and enjoy some local bites and drinks. Bruno was friendly, fun, and funny! Listening to him was a real delight, and he was happy to entertain the questions we asked.

Quality of Experience
Mr Bruno was great. We enjoyed our time, and learning about the Azores from a local perspective.
Guides, Drivers and Staff
Again, Bruno was wonderful! Funny, knowledgeable, and fun - it was great spending some time with him. He also offered us suggestions on how to spend our time on the island, offering itineraries for our remaining two days.
To Eat Suggestion:  A Tasca
To Eat Suggestion: A Tasca
São Miguel Island

It is a good restaurant, although I would suggest a lunchtime visit as opposed to a dinner one as they do not accept reservations. The food, service, drink, are all on point. The atmosphere is a little bland, though.

Quality of Experience
Solidly good food, drink, and service. A little touristy, and lacking in atmosphere.
Unraveling the Timeless Charms of Braga and Guimarães with a Private Driver
Unraveling the Timeless Charms of Braga and Guimarães with a Private Driver
Porto

This was a great way for us to visit places we wouldn't have been able to access short of keeping the rental car. Still, to have someone else drive was kind of nice. Ricardo was once again phenomenal as he greeted us on time, and brought us to the places on our itinerary, sharing some of his knowledge about each location, and a few of the sights in between. We were all able to have lunch together, which was wonderful, as it gave us an opportunity to get to know each other a little better. The sights we visited were as we had requested, and I appreciate that Ricardo gave us time to explore at our leisure, while also offering suggestions on how we could make the use of our time. It was a great day!

Quality of Experience
It was great to visit locations that had made our wish list!
Guides, Drivers and Staff
Ricardo, once again, was terrific!
Transport
No complaints!
Join Locals for Dinner & Uncover Porto's Hidden Coastal Gems
Join Locals for Dinner & Uncover Porto's Hidden Coastal Gems
Porto

This was an incredible experience to be offered. Thank you! Ricardo picked us up as scheduled in front of our hotel. He was delightful! As we drove around, we made a few stops, per the general itinerary. Here, I would have liked some more input to determine which stops would be made. Nevertheless, Ricardo was responsive to a few of our requests, which was greatly appreciated! We spent a lot of time in one location in particular, and Ricardo communicated to our hosts that we would be a little late. Once we arrived we were greeted warmly, and with Ricardo and their son ably translating for all of us, it was a wonderful evening. The meal prepared was delicious, and a vast spread of local dishes. The wine, and fire water, flowed easily, and in spite of the language differences, we were able to share our experiences in Portugal to that point, while also learning about our hosts, their backgrounds and experiences. In the end we ran out of time. It was such an enriching, joyful, dinner - one of the most impactful of our trip, and a lifelong memory! Thank you!!!

Quality of Experience
Great company! Thanks to Ricardo and their son for translating. The meal was delicious!
Guides, Drivers and Staff
Ricardo did a wonderful job. Both with our drive beforehand and the sights we wanted to visit, as well as at the dinner itself.
Transport
Ricardo was great! No complaints!
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Bernardo is an excellent guide! He met us at our hotel on time, and introduced us to the main highlights of Porto on a route that was easily managed, and complete, considering the relative vastness of the city. He was enthusiastic, knowledgeable, and fun to be with and listen to. He also made recommendations regarding other sights to see, places to eat, and addressed any questions we had along the way.

Quality of Experience
A great introduction to Porto. We visited many of the highlights, while developing a better understanding of their history, architecture and significance over time.
Guides, Drivers and Staff
Bernardo is fantastic. Friendly, knowledgeable, and fun. Easy to spend time with.
To Eat Suggestion: Tony´s
To Eat Suggestion: Tony´s
São Miguel Island

Tasty regional food that's worth the effort to get to! The cooking method embodies the region, and imparts a particular note that's very good. The restaurant bottles their own wines, which accompany the meal especially well. Good service, adds to the overall enjoyment!

Quality of Experience
Not much for atmosphere, this is more than made up for by a great tasting, locally sourced meal!
Canyoning Group Experience in Madeira
Canyoning Group Experience in Madeira
Madeira

To begin, I didn't know this was booked as a private activity. Maybe it wasn't and we got lucky that it was just the two of us and our guides. But if it was booked as such - thank you! Our guides, Daniel and Wolf were phenomenal! They took great care to assure our comfort and safety. For Lilian, this was especially important as this was her first canyoning experience. The course itself was great! Beautifully scenic, and challenging enough without being (too) overwhelming. Again, to Daniel and Wolf, your efforts in making the day safe, comfortable and fun, were much appreciated. The experience itself was great! We enjoyed witnessing the beauty of Madeira from an entirely unique perspective.

Quality of Experience
Beautiful scenery experienced in a totally unique and thrilling way.
Guides, Drivers and Staff
Our guides, Daniel and Wolf, were absolutely terrific. They invested in us, making us feel safe and comfortable to encourage a day that was fun.
Transport
Pick up and drop off at the front door of our hotel. Easy!
To Eat Suggestion: DOC Restaurant
To Eat Suggestion: DOC Restaurant
Douro Valley

This was easily one of the best meals we had on our trip. Highly elevated, exceptional dining in a beautifully situated and sophisticated dining space.

Quality of Experience
Amazing in all aspects; food, service, atmosphere.
Explore the Douro Valley Landscapes on a Small Group Kayak Adventure
Explore the Douro Valley Landscapes on a Small Group Kayak Adventure
Douro Valley

This experience was incorrectly booked as just the boat trip, and not the boat and kayak trip combined. This was not a big deal and is not the reason behind my rating. I greatly appreciate your response to that situation. Rather, the boat is, just a boat. The ride upriver is scenic and that's really it. You don't go all that far. I'm glad we did not go upriver with the boat and then kayak downriver back to town. It's the same view, and the river channel is busy with a lot of boat traffic. It would not have been very relaxing. Doing the two separately allowed us to kayak down the other arm of the river which was, frankly, dirty and smelly. Not super great. I would skip this activity overall, and would rather do a private boat hire with a wine and cheese tasting that would travel a greater distance along the river. No kayaking. And spend more time exploring the wineries along the valley.

Quality of Experience
There was nothing really special about the boat trip. And the kayaking was along a dirty, foul smelling section of the river.
Hike & Bite with Peaks & Paths
Hike & Bite with Peaks & Paths
Serra da Estrela Nature Park

Nuno is an outstanding guide. It is clear he is passionate about the park, taking great pride in its beauty, diversity and fragility. His knowledge of its history, and biodiversity, was impressive. He took great care to assure our safety and comfort while in the park. Our lunch together was wonderful. He packed ham, bread and cheese, with jam and a bottle on wine (he forgot the glasses but that was easily handled). Sharing the day with him was a delight. I am glad we added more time, and that Nuno could accommodate us. Three hours would have been seriously limiting. He was willing to share suggestions for further exploration, and offered us insights on our hotel that the hotel staff themselves couldn't do.

Quality of Experience
The personalized attention and expertise of our guide.
Guides, Drivers and Staff
Nuno was simply fantastic!
Transport
Nuno ably drove us through the park. No concerns about his vehicle or driving habits.
Small Group Kayaking to Ponta da Piedade Grottoes
Small Group Kayaking to Ponta da Piedade Grottoes
Portugal

A great way to experience this dramatic coastline. The equipment provided was of good quality, and the staff were each excellent! I was grateful the boat captain enabled us to take a quick swim on our return to the harbor. Our kayaking instructor was fun, kind, helpful to those in the group that needed assistance. His knowledge of the area was great to listen to. I would have enjoyed more time on the water, but for what it was, no big complaints.

Quality of Experience
Great equipment. Great guide. Great service overall.
Guides, Drivers and Staff
Fun. Friendly. Helpful.
To Eat Suggestion: Chef´s Kitchen (Carvoeiro)
To Eat Suggestion: Chef´s Kitchen (Carvoeiro)
Algarve

This was a phenomenal restaurant! Well designed, curated, nice touches in plating and silverware. Attentive service. Delicious food! Great atmosphere. Terrific all around!

Quality of Experience
There was ambiance here. It was in subtle details, great service, and amazing food. Our waiter offered suggestions that were spot on.
About: Arrábida
About: Arrábida
Portugal

In hindsight, I should have communicated our plans more accurately. Timings for some of the places we wanted to get to weren't clear. For example. the Convent of Our Lady of Arrabida, was closed. The Forte de Albarquel had limited hours. Had we known those in advance we could have made better use of our time. We ended up visiting the Forte de Sao Filipe which was outstanding! From there we drove to Setubal for lunch, taking your suggestion for the choco frito. It seemed like there was a fair amount to see in Setubal, but again, it really wasn't discussed so we didn't know. We walked around a little before we continued our drive to the hotel.

Quality of Experience
Would have been nice to have a clearer understanding of what the operating hours of some of the places we wanted to visit were . Additionally having more information about Setubal would have been helpful, if we wanted to do more than a quick exploration.
Private Transfer to the Rental Car
Private Transfer to the Rental Car
Portugal

Rui showed up to the hotel on time. Brought us to the rental car directly, and offered to stay until we were set up.

Quality of Experience
All went to plan.
Guides, Drivers and Staff
Rui was great. We appreciated his willingness to stay until we were set up.
Transport
Rui was great!
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Portugal

The Fado, was sublime. Beautiful. Haunting, in a way. You could close your eyes and feel the music. It was truly beautiful. The Portuguese guitar is a striking instrument, both in looks and sound. And those creating the music, playing the guitar, singing, were soulful, talented, and a joy to listen to. The dinner itself was okay. Good. Not as exceptional as the music. Restaurant staff were kind, but disorganized and rushed. In the end, they got everyone seated, meals and drinks ordered, and it all worked out. But it seemed like it was their first time doing it. The venue itself is nice, although I would suggest being seated away from the front entrance where the musicians will ultimately perform, as you're inches away, the music and singing would be loud.

Quality of Experience
Terrific Fado. Okay food. Good venue. Okay staff.
Food
Good. Not great. But good.
Guides, Drivers and Staff
Staff were kind, but disorganized.
Exploring the Art of Pastel de Nata on a A Hands-On Culinary Group Experience
Exploring the Art of Pastel de Nata on a A Hands-On Culinary Group Experience
Portugal

This was great! To learn how to make this iconic pastry was a real "treat"! The class was good. Small enough to be personal and move along at a steady clip. Everyone was engaged and having a good time. Our instructor was funny, well prepared to teach the class, and helped all of us succeed in our endeavor. There were steps that were completed in advance, both for ease and timing. Personally, I would have liked to have participated in each step, even if that meant a longer overall class. But still, a really good time.

Quality of Experience
Hands-on learning is a favorite of mine! Although not down to each individual step, we got a good introduction to the basics, and how to put everything together.
Guides, Drivers and Staff
Our instructor was great. Funny. Personable. He kept things moving while giving all of us some individual attention and encouragement.
Discover Sintra with a Private Guide and Driver – 8-Hour Tour with Skip-the-Line Access to Pena Palace
Discover Sintra with a Private Guide and Driver – 8-Hour Tour with Skip-the-Line Access to Pena Palace
Portugal

Sintra is a must-see destination if you're in Lisbon. We were paired with Rita once again, which we both were pleased with. The skip-the-line tickets were enormously helpful! Guides are not allowed within Pena Palace, which was a little disappointing, however, Rita was keen to answer our questions before and after our tour. Throughout the day, she was kind, eager to share her knowledge, and helpful. The only downside, for me, was the lack of visiting the Moorish Castle. I felt like there was time within the day to do so, being respectful of our timed entries elsewhere. We made a stop for lunch, which could have been shortened or skipped outright to make time for the castle. Rita didn't feel it was a worthwhile destination, but I disagreed with her assessment. Still, she and our driver Rui fulfilled our request to visit Cabo da Roca, which was also very appreciated as it lengthened the day.

Quality of Experience
Despite not visiting the Moorish Castle it was a great day. Rita continued to excel as a guide, Rui was a great driver, and overall it was really wonderful.
Guides, Drivers and Staff
Again, Rita was outstanding. Rui was great as well.
Transport
Rui, was a great driver. The van was clean and comfortable.
Lisbon's Historic Odyssey on a Private Walking Tour
Lisbon's Historic Odyssey on a Private Walking Tour
Lisbon

Rita was an excellent guide. Funny. Engaging. Knowledgable. She put together a loop that traversed each neighborhood, sharing historical and cultural highlights along the way. I asked specifically if she knew of any Vhils works, and she was able to incorporate one as we walked, which was greatly appreciated. She introduced us to many foods and shops, making stops so we could sample them as we went. It was a wonderful introduction to Lisbon!

Quality of Experience
A great introduction to the city. I liked that Rita listened to our requests and made good on many of them. She was under time pressure (the tour was 3 hours) but allowed us to linger and explore and take photos without feeling rushed.
Guides, Drivers and Staff
Rita was great! Friendly. Enthusiastic. Knowledgeable.
Local specialist: Diana Mota
Diana
Diana Mota
Local specialist in Lisbon | Replied on May 11, 2026
Hi Peter,
Thank you for your feedback! I’m super happy to hear that we were able to make this 22-day journey such a magical experience in our home country. We’ll pass your kind words along to our driver and guides, as they are a key part of making this experience so unique.
Regarding the hotels, we truly appreciate your feedback as well. We’ll take all your comments into account for future trips, as we know how important accommodation is to the overall travel experience. We''ll also make... Read more

Hi Peter,
Thank you for your feedback! I’m super happy to hear that we were able to make this 22-day journey such a magical experience in our home country. We’ll pass your kind words along to our driver and guides, as they are a key part of making this experience so unique.

Regarding the hotels, we truly appreciate your feedback as well. We’ll take all your comments into account for future trips, as we know how important accommodation is to the overall travel experience. We''ll also make sure to have all your comments into consideration on your second trip to Portugal!

Looking forward to helping you continue your Portugal checklist on your next visit!
Wish you all the best to both of you! 😊
Your friend in Portugal - Diana

Wonderful two weeks in Portugal
Portugal | Apr 15 - Apr 30, 2026

judy
judy s.
Campbell, CA | Reviewed on May 07, 2026
Diana Mota and her associate, Pedro Luis, at Across Portugal planned and helped up realize a wonderful trip to Portugal that far exceeded my expectations. We worked with her to tailor our itinerary to focus the trip on what we enjoy - walking tours, enjoying local food and wine, and boat trips, while still having free time to wander around and soak up the local character. The Across Portugal staff was in regular contact with us throughout the trip, which was reassuring, even though we had no... Read more

Diana Mota and her associate, Pedro Luis, at Across Portugal planned and helped up realize a wonderful trip to Portugal that far exceeded my expectations. We worked with her to tailor our itinerary to focus the trip on what we enjoy - walking tours, enjoying local food and wine, and boat trips, while still having free time to wander around and soak up the local character. The Across Portugal staff was in regular contact with us throughout the trip, which was reassuring, even though we had no issues. Our guide/driver around Lisbon, Samir Castro, provided excellent service, was a wealth of information, and recommended terrific restaurants. The hotel in Lisbon, the Heritage Avenida Liberdade, was our favorite - historic with lots of character, very comfortable, and the service, breakfast, and location was perfect. Our walking tour guide in Lisbon provided a great balance of history and culture and answered all our questions. Porto was a beautiful old city and our guide/driver Mr. Ivo and walking tour guide, Sarah, were very proud to show us the highlights of their city. The Douro Valley was gorgeous and our gourmet lunch and wine tasting at Pacheca winery were a highlight of the trip. Our second week in the Algarve was very relaxing at the Pine Cliffs resort. We also really enjoyed the Algarve winery visit at Morgado do Quintao. In summary, we had an excellent time in Portugal, learning about the history and culture, and enjoying the beautiful landscapes and delicious food and wine.

Hotel Review
Heritage Avenida Liberdade
Lisboa

The Heritage Avenida Liberdade, was our favorite hotel - historic with lots of character, very comfortable, and the service, breakfast, and location was perfect.

Authenticity & Character
The lobby and breakfast area were decorated in a very unique manner and were very comfortable and spacious.
Location
Hotel is located in heart of the city on a grand tree-lined boulevard.
Staff
All the hotel staff were welcoming, gracious, and very helpful.
Cleanliness & Comfort
Our room and entire hotel were very comfortable and clean.
Activity Reviews
Charming Small Group Tour 2-Hour Sailing Cruise on the Tagus River
Charming Small Group Tour 2-Hour Sailing Cruise on the Tagus River
Portugal

We had private sunset sail, which was beautiful.

Quality of Experience
Guides, Drivers and Staff
Transport
Lisbon's Historic Odyssey on a Private Walking Tour with Ginjinha & Pastel de Nata
Lisbon's Historic Odyssey on a Private Walking Tour with Ginjinha & Pastel de Nata
Lisbon

Margarida was a wonderful guide, sharing the history and culture of Lisbon and answering all our questions as we walked around.

Quality of Experience
Guides, Drivers and Staff
Transport
na
Local specialist: Diana Mota
Diana
Diana Mota
Local specialist in Lisbon | Replied on May 08, 2026

Hi Judy,
Thank you sooo much for your wonderful feedback! It always makes our day to know that we were able to exceed your expectations!! All of our partners are carefully handpicked to ensure that every tour and experience is personal and unique. We’ll pass along your feedback to them. They’ll be super happy to hear your kind comments as well!

Thank you again for your trust! 😊
Your friend in Portugal - Diana

We loved our trip to Portugal. Pedro did a gr...
Portugal | Apr 14 - Apr 25, 2026

A
Anita W.
Denver, CO | Reviewed on Apr 26, 2026
We loved our trip to Portugal. Pedro did a great job of listening to our needs and planning an amazing Portugal experience for the four of us. Our drivers were exceptional. Carlos and Ricardo were especially informative, fun and flexible during our day long rides.
The boutique hotels were special. We feel in love with the Hotel Britania in Lisbon. This was a perfect place to begin our journey. We also loved the hotels in Lagos (beautiful view of ocean) and the Miragem in Cascais(lovely pool...
Read more

We loved our trip to Portugal. Pedro did a great job of listening to our needs and planning an amazing Portugal experience for the four of us. Our drivers were exceptional. Carlos and Ricardo were especially informative, fun and flexible during our day long rides.
The boutique hotels were special. We feel in love with the Hotel Britania in Lisbon. This was a perfect place to begin our journey. We also loved the hotels in Lagos (beautiful view of ocean) and the Miragem in Cascais(lovely pool and spa). The breakfasts were delicious and the staffs at these hotels were friendly and helpful. The only hotel that disappointed us was the hotel in Porto, the Eurostar. This was not Pedro's fault as he had given us options and we chose to be on the river. This hotel was sterile feeling and not particularly welcoming.
The itinerary was perfect and we loved all places we visited. The tour guides, Silvia in Lisbon and Sarah in Porto, were excellent. Our day in the Douro Valley was magical and we are all still talking about the amazing food we had at our lunch at the winery.
We are home with amazing memories that will stay with us and loving the country and people of Portugal.

Hotel Reviews
Hotel Cascais Miragem
Cascais

We thought this was a wonderful hotel. All the comforts: great location, welcoming and friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lagos Bay
Lagos

Wonderful staff. Very accommodating and friendly. Great location. Beautiful view. Delicious breakfasts.

Authenticity & Character
Very deceiving from entry. Once inside it is great. Nice, comfortable rooms with great views and lovely patios. So glad we stayed here.
Location
Right in the center of historical town. Walkable to everything.
Staff
Cleanliness & Comfort
Eurostars Porto Douro
Porto

While this hotel is right on the river, it feels very corporate and sterile in comparison to the other lovely hotels we stayed in while in Portugal.

Authenticity & Character
Location
Need to drive most places. Too far from town center.
Staff
Not welcoming at all in comparison to all the other places we stayed. Check in was rushed. Even charged extra for a bottle of water after the first day. Deck nice but glasses and plated from other guests left without being cleared away.
Cleanliness & Comfort
Everything! This was our choice since we wanted to be on the river and we made a mistake in asking to stay here.
Hotel Britania Art Deco
Lisbon

This hotel is a real gem. The location was beautiful. The staff friendly and welcoming. The breakfasts delicious. We loved history and the art deco furnishings. One of the nicest boutique hotels we have ever stayed in.

Authenticity & Character
see above
Location
Staff
see above
Cleanliness & Comfort
Activity Reviews
Lisbon's Historic Odyssey on a Private Walking Tour with Ginjinha & Pastel de Nata
Lisbon's Historic Odyssey on a Private Walking Tour with Ginjinha & Pastel de Nata
Lisbon

The private walking tour in Lisbon was fantastic. Sylvia, our guide, was very knowledgeable and provided us with so much information that was almost overwhelming—but in a good way. We almost rehired her for another tour because we wanted more. The tour was very well done, and trying Pastel de Nata was a highlight.

Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal

Our day in the Douro Valley was absolutely magical. The winery we visited was the best wine tour we've ever been on, and the lunch there was incredible, probably one of the best meals of our trip. We had choices for our entrees, and all of them were accompanied by different wines. The scenery was beautiful, and our driver, Ricardo, made the experience even more enjoyable with his personal stories and history. It was a perfect day.

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on May 01, 2026

Dear Anita,
Thank you so much for your kind words - I’m so happy to hear you had such a memorable trip.
It sounds like Portugal really worked its magic on you - exactly the kind of experience I aim to create!
Hope those memories (and flavors!) stay with you for a long time - and I would love to help you or your friends plan your next adventure to Portugal whenever you are ready.
Your friend in Portugal - Pedro