Marisa Agulhas

All the guides were knowledgeable and wonderful people. People of Portugal are very polite helpful. We were able to visit most of the historical places. Happy to visit Portugal

History revisited

Hotel Reviews

Hotel Britania Art Deco

Lisboa

Best hotel for mature and laidback people. Best location and relaxing

Authenticity & Character

Vintage decor

Location

In heart of Lisbon and so far from any kind of traffic

Staff

Very sweet people

Cleanliness & Comfort

Yes

Porto Royal Bridges Hotel

Porto

If someone is looking for modern and stylish space in heart of porto. New concept. Best use of every inch of space

Authenticity & Character

Architecture

Location

You can walk to all and everything

Staff

Young and dynamic

Cleanliness & Comfort

It’s for young people. Mature people should avoid this hotel due to small size of rooms

Cascais Miragem

Cascais - Portugal

Great hotel at great location. We walked every night to have our dinner in downtown. Super market is very near. Train station is very close.

Authenticity & Character

The building and view. Classic room with very impressive balcony

Location

Every thing is so near

Staff

Very elegant

Cleanliness & Comfort

Clean and always smelling so fresh and natural

Activity Reviews

Lisbon´s Historic Odyssey on a Private Walking Tour

Lisbon

Great.

Quality of Experience

Very humble and kind people

Guides, Drivers and Staff

Well dressed knowledgeable elegant

Transport

Punctuality

Porto's Historic Odyssey on a Private Walking Tour

Porto

It was very detailed

Quality of Experience

The guide

Transport

Private Cruise in the Picturesque city of Porto

Porto

It was very pleasant and exciting

Quality of Experience

Karina and jorge

Guides, Drivers and Staff

Sincerity

Transport

Clean and high quality

Unraveling the Timeless Charms of Braga and Guimarães on a Tailored Expedition with a Private Driver

Porto

Lot of history. If you are visiting Portugal please take few history lessons

Quality of Experience

Guides, Drivers and Staff

Transport

Unveil the Fairytale Villa of Sintra with a Private Driver Service

Portugal

Quality of Experience

Eduardo

Guides, Drivers and Staff

Transport

Our trip to Portugal was an experience of a lifetime!

We began in Lisbon and stayed at the Hotel Britania - a magnificent hotel. Our contact Marisa helped us to get an upgrade to this spot and it was so beautiful and historic. Located downtown just off Liberty it was perfect for us to get acclimated to Lisbon and the city.

Highlights of Lisbon were definitely the Fado performance, a truly unique mix of food, music and ambiance. We did a day trip to Sintra and took in the beauty of the mountain and castles. We also quite enjoyed our walking tour with Pedro who taught us about the history of Lisbon and gave us some tips on how to get around the city, also ensured we were set with the appropriate train details to get to Sintra

We then visited Porto and our driver Pepe was incredibly helpful and nice. He taught us a lot about the different stops we made along the way and gave some tips about what we could do in Porto. He provided amazing recommendations for restaurants and the sight/view from Nazare was breathtaking.

The highlight of our time in Porto was a trip to Douro Valley, our tour guide Jao was also fantastic and knew so much about the region and it's history. Douro Valley is a must see, absolutely incredible - we did a river tour and also visited Pacheca Winery for a delicious meal and wine tasting.

We then had a couple days in Cascais to enjoy some leisure, our hotel was right by the downtown area and made it very easy to check out local shops and restaurants.

Overall our experience was made by the people. This was the first time we used KimKim and will definitely do so again. Marisa and Jao were available at all times - as an example we misplaced our tickets to one of the tours and they were able to send them to us immediately. The overall kindness was apparent and the drivers/tour guides they connected us with were top notch.

Thanks for making this trip unique, fun, safe and magical!

Hotel Reviews

Vila Galé Cascais

Cascais

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Britania Art Deco

Lisboa

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Porto Royal Bridges Hotel

Porto

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Lisbon Walking Tour + Delicious Portuguese Flavours

Lisbon

Quality of Experience

Guides, Drivers and Staff

Transport

Discovering Belém's Charm on a Tuk-Tuk Ride

Lisbon

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Walking Tour to Sintra + Tickets to the Pena Palace

Portugal

Quality of Experience

Guides, Drivers and Staff

Transport

Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner

Lisbon

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Porto's Historic Odyssey on a Private Walking Tour

Porto

Quality of Experience

Guides, Drivers and Staff

Transport

Tickets to Lello Bookshop

Porto

Quality of Experience

The Flavors of Port Wine - Sip & Discover

Porto

Quality of Experience

Guides, Drivers and Staff

Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service from Porto

Portugal

Quality of Experience

Guides, Drivers and Staff

Transport

Scenic Voyage along the Douro River aboard an Exclusive Boat

Douro Valley

Quality of Experience

Guides, Drivers and Staff

Transport

Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch

Douro Valley

Quality of Experience

Guides, Drivers and Staff

Transport

Portugal is such a beautiful country full of color and flavours and we did have the chance to enjoy it even more with the guide and service of Kim Kim, Across Portugal and Marisa and João team.

Most of our guides in the sites were also very good, Pedro in Lisbon was amazing, knowledgeable, patient and fun. We also had a very good time with all of our drivers, in special Pepe (drove us from Lisbon to Porto and then to Cascais) and Pedro (drove us to Duoro Valley) .

Marisa and team were always reachable and did guide us every step of the way. Highly recommend their services for a relax but full of activities vacation.

Thank you!

Hotel Review

Hotel Britania Art Deco

Lisboa

Lovely, comfortable and full of history ! Great location and delicious breakfast

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The rooms have everything you need! So thoughtful every single detail

Activity Reviews

Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner

Lisbon

Great experience, made me understand the character of Portugal 🇵🇹

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Lisbon Walking Tour + Delicious Portuguese Flavours

Lisbon

Our guide Pedro was amazing and the wine testing with cheeses and chorizo at the end is glorious !

Quality of Experience

Guides, Drivers and Staff

Transport

Where do I begin? Marisa and her team knocked our trip out of the park! They were able to design a trip that incorporated every aspect that we wanted in the short amount of time that we had. The Kim Kim app made it easy to go back and forth to make adjustments and when the time came for our trip it served as a great resource for our daily itineraries.
When we arrived in Portugal Marisa and her team then went above and beyond and created a WhatsApp chat so that we could communicate on a daily basis. This was a lifesaver on numerous occasions.
I highly recommend the service as we had a trip of a lifetime. We felt safe and supported at all times.
Thank you Marisa and team for the fabulous vacation!

Hotel Reviews

Cascade Wellness

Lagos

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Porto Royal Bridges Hotel

Porto

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The rooms were clean but they were very small

PortoBay Marquês

Lisbon

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Guided Walking Tour to Sintra + Tickets to the Pena Palace

Portugal

Visiting these castles in Sintra was like being in a fairy tale. I highly recommend it!

Quality of Experience

Guides, Drivers and Staff

Transport

Like some, I can be skeptical about using travel specialists to plan my trips. Some of my questions include; Will I pay too much? Will they understand my expectations regarding the quality of my desired experience? Will they be responsive and help manage issues and make adjustments if needed? And finally, will I feel like I received a good value? All of these questions disappeared as we began our journey with KimKim in Portugal. Our local specialist and her team took amazing care of us throughout our entire trip. The hotel selections were perfect as were all of the tours and excursions. We received an email each afternoon checking in on us and giving us the itinerary for the next day. we had nothing to worry about but having a great time and we did. During our trip, we needed to make some adjustments in our schedule and Marisa and her team responded quickly and helped us every step along the way. We will absolutely be using KimKim on future trips!!!

Marisa was wonderful! Truly an expert in her field, and I'd highly recommend her to anyone looking to travel to Portugal. She planned out our whole trip and made sure we saw all of the key highlights since it was our first visit to Portugal. The best part about the service was the communication. The whole time we were there we had an open line of communication. Any questions we had were answered immediately which brought peace of mind. Thank you Marisa for making our trip a memorable one! Looking forward to visiting again soon.

Hotel Review

Pestana Cidadela Cascais

Cascais

This was our last stop on our trip to Portugal. Great location, historic exterior but the service certainly wasn’t a 5 star experience. It was far from it. When we first checked into our room it was in the basement with a very musty/mold smell. We left to go to dinner and came back to multiple cockroaches in our room. We went to the reception with all of our luggage. We know they can’t control where bugs are, but they can control their reaction. They seems unsurprised, unapologetic and zero care. They made a few calls, just changed our key, and told our room and as they handed us the new room number a quick “sorry” was said. The only person who seems to care the bellhop Antonio that took us to our new room. It was a very odd response from the front desk and an unprofessional experience. Certainly not how I wanted to end our trip and certainly should not have been charged for a room with bugs!

Authenticity & Character

The place had character but from the outside. The interior didn't give a welcoming hotel-like feel.

Location

Close to town

Staff

Their overall customer service was terrible when we told them Saturday evening that there were cockroaches in our room. They should have shown care and empathy. The only reason we were put in a better room was because of Marisa from Kim Kim. They didn't seem to care whatsoever.

Cleanliness & Comfort

They shouldn't put anyone in the basement floor until they figure out their roach issue.

Activity Reviews

Discovering Belém's Charm on a Tuk-Tuk Ride

Lisbon

Wonderful guide and he took us to great locations.

Quality of Experience

Guides, Drivers and Staff

Transport

Lisbon's Historic Odyssey Walk

Lisbon

She was so knowledgeable and sweet. Catered it to what we wanted to learn and it was a wonderful experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Unveil the Fairytale Villa of Sintra with a Private Driver Service

Portugal

Our driver was the best. He was so nice, knowledgeable, made sure we were comfortable the whole time. He gave recommendations, was prompt, and it truly was one of the best days we had in Portugal. The only thing we'd change is seeing a different palace. There are multiple palaces and although Pena was beautiful, the amount of people inside the palace was overwhelming. It felt pretty claustrophobic.

Quality of Experience

I would've preferred a less packed palace.

Guides, Drivers and Staff

Transport

Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner

Lisbon

Performance was great, ambiance wonderful and the service was spectacular. One of our dishes was inedible, the fish was spoiled.

Quality of Experience

Food

Guides, Drivers and Staff

To Eat Suggestion: Scenarium

Portugal

The captains were so nice and gave us a wonderful experience!

Quality of Experience

Guides, Drivers and Staff

We had very little idea what to expect from our trip, but everything was seamless and smooth! Marissa and the across Portugal team were available to answer all of our questions (no matter how mundane) and the guides they found us were amazing!

Our trip to Portugal was truly special thanks to Marisa and her team! Our drivers were so friendly and helpful, the walking tours of Porto and Lisbon were very informative and a great way to see the cities and our self guided portion of the trip was a nice way to see the south at a relaxing pace. Using Kimkim and having in country experts at your disposal is an added piece of mind that really allows you to enjoy the trip and not worry about the details!!

Marisa planned an amazing, perfectly balanced itinerary for our family's 12 days in Portugal. She took into account our preferences and delivered. From the initial pick up/transfer, everything went smoothly. Marisa was always available and checking in on us.

Marisa did a wonderful job of planning my 8-day trip to Portugal, making sure to include my must-sees, and adding in a few stops/activities I didn’t know I wanted to do, but in the end am so glad I did! No idea where to start with highlights, as everything was great. My drivers (from Porto to Douro Valley, Douro Valley to Lisbon via Aveiro and Nazaré, Lisbon to Sintra) all felt like guides - super knowledgeable about the region I was visiting, and wry engaging. It was like hanging out with a good friend. They all also offered recommendations for places to visit, eat, etc., and offered to/in some cases did make reservations for me. Above and beyond what I expected! And the guides for my walking tours in Porto and Lisbon were fantastic, too. I learned about the history (plus some hidden secrets) and culture in Porto and Lisbon. Hotel selections were great … very centrally located, safe areas for a solo female traveler, close to everything. I absolutely loved the day in Douro Valley - from the tour, tasting and lunch with pairings at Quinta da Pacheca to the Vintage House hotel! And the day in Sintra (Peña Palace and gardens) plus the drive and stops along the coastline on the way back were perfection! I will visit Portugal again, and hope to use KimKim and Across Portugal to help with the planning!

Hotel Reviews

Porto Royal Bridges Hotel

Porto

Great location, perfectly situated between the river and city. My room was beautiful, and staff was friendly.

Authenticity & Character

The hotel was more modern than I thought it would be. That said, the lobby was comfortable and welcoming.

Location

Easy walking distance to the river or into the city to see the market, Santa Catarina chapel and Santa Catarina Street shopping.

Staff

Everyone I met was friendly and helpful.

Cleanliness & Comfort

The Vintage House

Pinhão

I loved the idea of staying in a former winery! The location was great - really nice view of the river and vineyards from my room. I had dinner at the hotel and the food was great. If I had had more time, I would have spent some time at the pool.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Lisboa Plaza

Lisboa

A great location I’m Lisbon, especially if you’re looking to shop. It’s also close to a couple Metro stations, and not a far walk from the the plazas throughout Lisbon.

Authenticity & Character

A more modern hotel in the inside, but the Library Bar was a charming place to have a drink while deciding what to do next in Lisbon!

Location

Metro and train stations nearby, close to good, local restaurants. As a solo traveler I felt very safe walking to and from this hotel by myself at night.

Staff

Everyone was so friendly, but Erica at the front desk was particularly helpful. She made dinner recommendations and helped get reservations at cool places on a busy summer weekend!

Cleanliness & Comfort

My bed was super comfy.

Activity Reviews

Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service from Porto

Portugal

The drive from Porto to Douro Valley was beautiful … every time I would say “wow, this is gorgeous,” my driver, would say, “wait, it gets better,” and it did! Miguel was incredible - very knowledgeable about the region, the wine and port, and recommended a great extra stop (Amarante) because we had plenty of time before my winery tour and lunch.

Quality of Experience

Douro Valley is beautiful. Even if you’re only a causal wine or port drinker, it’s worth the time!

Guides, Drivers and Staff

Miguel went the extra mile to make sure I enjoyed the day, with an extra short stop in Amarante to see an old cathedral and try pastries at a local cafe.

Transport

Car was very comfortable.

Porto's Historic Odyssey on a Private Walking Tour

Porto

My guide (Bernardo) shared so much about the history and culture of Porto. I loved every minute!

Quality of Experience

Guides, Drivers and Staff

Transport

The Flavors of Port Wine - Sip & Discover

Porto

Interesting tour of the cellars. And great tasting. Mine was the only o e paired with a cheese plate, so that was a little awkward (I sat at a table by myself). But enjoyed the experience overall.

Quality of Experience

Guides, Drivers and Staff

Transport

Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch

Douro Valley

Interesting tour; good info about Quinta da Pacheco and how it’s different from the other wineries in the area. And for the tasting, they didn’t hold back - offered two reserve wines, and 30 yr port and a vintage port. Very impressive! The lunch with wine/port pairings was also great. Food was amazing, and the view of the property was spectacular!

Quality of Experience

Guides, Drivers and Staff

My driver, Miguel, was very knowledgeable and fun. And the winery guide offered a lot of great facts about the winery.

Transport

Scenic Voyage along the Douro River aboard an Exclusive Boat

Douro Valley

A nice boat ride, but there was no one talking/sharing info about what we were seeing. As a solo traveler, it was a little boring and awkward (though still got to see some beautiful wine country so not all terrible).

Quality of Experience

Guides, Drivers and Staff

Transport

Lisbon's Historic Odyssey Walk

Lisbon

My guide, Pedro, not only provided a great tour of the city and its history and culture, it shared really great tips for how to navigate the seven hills of Lisbon via elevators and cables cars! Felt like I was hanging out with a good friend.

Quality of Experience

Guides, Drivers and Staff

Transport

Unveil the Fairytale Villa of Sintra with a Private Driver Service

Portugal

I absolutely loved this day trip. My guide (Pepe) didn’t give me a time limit, so I spent close to three hours exploring Peña Palace and gardens, and then visited the Sintra National Palace and had lunch on the main square in Sintra (recommendation from my guide for a great restaurant - Cafe Paris.

Quality of Experience

Guides, Drivers and Staff

My guide even stopped on the side of the ride so I could see a cork tree up close. He also didn’t mind - was actually surprised - that our dat ended an hour and a half late. We saw so much and he seemed genuinely happy to show me.

Transport