Coraima Yañez

The trip was well organized. Due to weather, our balloon ride was cancelled, but we Coraima reorganized our schedule and communicated the change to us timely. The instructions for catching the train from Barcelona to Girona could have been more detailed. When we walked into the train station, it was a wide open area with at least two possible places to checkin for our train. We needed to ask two different people which area was the correct place to catch our train. A simple diagram would have saved some time/uncertainty.

Anna MB, our guide in Girona, was exceptional. Very knowledgeable and a pleasure to spend time with. When our return train to Barcelona was cancelled she took extra time to ensure we were rescheduled and had tickets for the train. She made our day!

Hotel Review

H10 Madison Hotel

Barcelona

Great experience; staff was knowledgeable and helpful making reservations.

Authenticity & Character

Location

Staff

friendly, knowledgeable, helpful with dinner suggestions, other places to go

Cleanliness & Comfort

Activity Reviews

Private Extended Visit to Sagrada Família

Barcelona

Quality of Experience

Guides, Drivers and Staff

Private Gothic Quarter Walk

Barcelona

Quality of Experience

Guides, Drivers and Staff

Day Trip to Girona & Dalí Museum in Figueres

Barcelona

Anna MB was a superb guide. Very knowledgeable about the area and art. She grew up in the area.

Quality of Experience

Guides, Drivers and Staff

We had a wonderful and insightful walking tour with a very enthousiastic female guide(I think her name was Dani?) in Lisbon. Everyone was so friendly, from the hotel employees, the chauffeurs , shops, etc.
Our day trip to Sintra was nice, but cut short because of some health issues. Fortunately our guide was very helpful finding a solution.
Cascais I must admit was a little disappointing. I thougt it would be a lovely beach city but it looked like Miami beach.
The roadtrip to Porto was nice with stops in Nazare and the gorgeous little medieval town of Obidos.
Porto can’t be missed on a trip to Portugal. What a wonderful city where I wished to have stayed longer then 2 nights.
The highlight of our trip was definitely on the vineyard with a fantastic boutique hotel!! The sights were absolutely beautiful and we did not want to go anywhere else, just sitting there and enjoying a glass of wine and the beautiful sight!
The staff were more than friendly and very helpful. The chef’s dinner was the cherry on the pie!
The 6 hour drive to Evora was too long and although a nice village, not really worth the long drive.
Overall Portugal was really worth the visit and the people were very friendly and everyone spoke English.
Thank you Coraima for your help in organizing this trip.

Activity Reviews

Private Day Trip to Monsaraz and Monoliths

Évora

Quality of Experience

Guides, Drivers and Staff

Transport

Gaia Port Tasting Walk

Portugal

Private transfer from {{start_location}} to {{end_location}} with stops in Óbidos and Nazaré

Portugal

Private City Highlights Walk

Porto

Private Sintra Day Trip with Pena Palace, Quinta da Regaleira & Cascais

Lisbon

Traditional Portuguese Food Walk

Lisbon

This was one of the best walking tours ever, and we had many! Dani was very enthusiastic , entertaining and knowledgeable.

Quality of Experience

Guides, Drivers and Staff

Transport

The chauffeurs were always on time. They were polite, friendly. The cars were clean and very comfortable

Private Tuk-Tuk Experience Along the 28 Tram Route

Lisbon

Our guide was friendly but not very knowledgeable. And he arrived half an hour too late. We were getting nervous and thought that the trip wasn’t going to happen

Quality of Experience

The hotel staff, the chauffeurs guides and people in general .

Guides, Drivers and Staff

They were all very attentive and polite, entertaining. We were surprised that everyone spoke English!

Transport

The chauffeurs were very friendly and polite. the cars were clean with water bottles provided

Our trip to Portugal was amazing. Everything worked as a charm, except one thing, otherwise Coraima would get a 5 star review for sure. In Lisbon, the hotel was great, in the city center and close walking distance to everything. All trips booked in Lisbon were excellent. A transfer from Lisbon to Porto was very professional, Cesar contacted us ahead of time, pinpointed a pick up spot and was waiting for us there 10 min before. He stopped in Obidos and Nazare and arrived in Porto to our hotel. Now the hotel chosen by Coraima in Porto was gorgeous, but outside of city center and required 20 min ride by Uber or Taxi to any meeting point we had. Everything else that Coraima did was excellent, the location of this hotel in Porto is the only reason why she did not get the 5 star. However, she did prepare a video of how to use kimkim app, very helpful. All other tours and transfers worked perfectly. Our previous Italy trip through kimkim was better than amazing due to concierge services of Italian kimkim rep. This time we did not have this, Coraima was the point of contact and she was in kimkim office in USA (different time zone). I think the hotel issue would not be there if local Portuguese agent booked it, not USA agent from kimkim office in Colorado. I am a Canadian, booking in high US dollars only because of kimkim local contacts. I would come back to kimkim only if next time I have a local agent doing all the bookings and have a local concierge for the quick resolution in local time zone, should the issue come up.

Hotel Reviews

Pestana Douro Riverside

Porto

This ultra modern hotel is gorgeous, has beautiful river views, pool and spa. It is perfect if you need rest and relaxation. But if you are a tourist visiting Porto for the first time, it is outside of city center, 20 min cab or uber ride and has nothing around it. You are contained to eat and drink there.

Authenticity & Character

Ultra modern

Location

It is outside of city center.

Staff

Cleanliness & Comfort

Lisbon Wine Hotel

Lisbon

Awesome hotel, even better location, walking distance to everywhere you want to be. Service is out of this world, custom omelet for breakfast. On the negative side, the bar is very expensive and not consistent. The same drink was 15 and next time 19 euro, where in restaurant 50 meters away was 7 euro. Also the hotel in in pedestrian only zone, so required 50-100 meters walk for a taxi pick up, drugging your luggage. Still, I would not hesitate to stay there again.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private City Highlights Walk

Porto

I can't tell much about it as my wife was robbed at the start of this tour. Our guide Ana was amazing though, went with us to police station and otherwise gave us comfort.

Guides, Drivers and Staff

Private Food Walk

Porto

Ana was incredible, made this experience to remember.

Quality of Experience

Guides, Drivers and Staff

Transport

Private transfer from {{start_location}} to {{end_location}} with stops in Óbidos and Nazaré

Portugal

Cesar was excellent, punctual, on time, helpful, wearing a suit and a tie. His car was clean, had water and luxurious. Only one misstep, he talked too much about his family values, making it difficult to concentrate on something else. Otherwise, flawless.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Tuk-Tuk Experience Along the 28 Tram Route

Lisbon

Quality of Experience

Guides, Drivers and Staff

Transport

Private Pena Palace & Sintra Village Half Day Trip

Lisbon

Fantastic trip, great guide. The restaurant of the main road that the guide had suggested as authentic was the most expensive meal we had in Portugal.

Quality of Experience

Guides, Drivers and Staff

Transport

We had a great time thanks largely to all of your work. All of the hotels were really nice and we particularly liked the one in Seville (our fave) and the one in Barcelona (our 2d fave). The locations were great and the staff at each one was very helpful.
The tour guides were all at least very good and some were excellent! The drivers showed up on time and often gave us their own version of the city tour! I would say that the pick up at the train stations were not as smooth as some of the others, but our last driver called and told us exactly where he was going to be, and we met him there. If the other drivers could be asked to do that, I think future travelers would find things that much easier.
Truly, we talked often about what a great job you and your team had done for us and except for those few “ hiccups,“ it is hard to imagine how things could have gone any better. Thank you for making our first trip to Spain so much fun!

This was our second trip to Spain, and we wished to visit several regions that we had not previously visited, including Madrid, La Rioja, the Basque region and Valencia. This required a bit a logistical planning. The planning process with Coraima was a pleasure, as she arranged multiple separate travel arrangements and connections for us. Coraima found lodging for us in wonderdful, walkable neighborhoods as we requested. She also arranged several private and small group tours for us. The highlights were the wine tours in Rioja, and the walking tours in Bilbao. We had the pleasure of meeting with Beatriz twice in Bilbao, once for a walking tour of the Old Town, and a second time for an eating tour. She was a delightful guide who had a wealth of information that she related in a relaxed and enjoyable manner. Our driver/guide in Rioja was also personable, relating lots of information as he drove us to the wineries. The two wineries we visited were a terrific choice, with one demonstrating more classic caves, and the other a more modern process. All in all, I highly recommend KimKim for planning your next trip.

The kimkim team was very helpful, easy to work with, readily responsive and flexible in setting up our trip.
The guides were very good. We thought some were exceptionally good - Ruth and Lorea in Barcelona, and Pete in Girona. They were personable, informative and able to keep us on track to see all they had planned.
The highlight was the day we spent with the local Basque guide (his name escapes me now) who took us into the Basque countryside. Being from the area for many generations he told us much about the local traditions, the way of life, small details that enriched our visit. We were served a simple authentic top quality lunch by the farmer herself in their 13 generation old farmhouse. A day to remember!
One thing that would have been helpful is to have had restaurant recommendations from a local specialist.
Great trip! Thank you.

Hotel Review

Hotel Villa Emilia

Barcelona

Authenticity & Character

Don’t know much about this subject - first visit.

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private History, Legends & Monuments Walk

Girona

Guided Private Transfer with visits to Gaztelugatxe and Cantabrian Coast

Spain

He took us to a special spot to see a terrific view that I don’t think everyone would know about unless you were very local.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Basque Countryside Foodie Day Trip

San Sebastián

Quality of Experience

Food

Guides, Drivers and Staff

Transport